Luke Tainton
495
hesk/admin/knowledgebase_private.php
Normal file
495
hesk/admin/knowledgebase_private.php
Normal file
@@ -0,0 +1,495 @@
|
||||
<?php
|
||||
/**
|
||||
*
|
||||
* This file is part of HESK - PHP Help Desk Software.
|
||||
*
|
||||
* (c) Copyright Klemen Stirn. All rights reserved.
|
||||
* https://www.hesk.com
|
||||
*
|
||||
* For the full copyright and license agreement information visit
|
||||
* https://www.hesk.com/eula.php
|
||||
*
|
||||
*/
|
||||
|
||||
define('IN_SCRIPT',1);
|
||||
define('HESK_PATH','../');
|
||||
|
||||
/* Get all the required files and functions */
|
||||
require(HESK_PATH . 'hesk_settings.inc.php');
|
||||
require(HESK_PATH . 'inc/common.inc.php');
|
||||
require(HESK_PATH . 'inc/admin_functions.inc.php');
|
||||
require(HESK_PATH . 'inc/knowledgebase_functions.inc.php');
|
||||
hesk_load_database_functions();
|
||||
|
||||
hesk_session_start();
|
||||
hesk_dbConnect();
|
||||
hesk_isLoggedIn();
|
||||
|
||||
/* Is Knowledgebase enabled? */
|
||||
if ( ! $hesk_settings['kb_enable'])
|
||||
{
|
||||
hesk_error($hesklang['kbdis']);
|
||||
}
|
||||
|
||||
/* Can this user manage Knowledgebase or just view it? */
|
||||
$can_man_kb = hesk_checkPermission('can_man_kb',0);
|
||||
|
||||
/* Any category ID set? */
|
||||
$catid = intval( hesk_GET('category', 1) );
|
||||
$artid = intval( hesk_GET('article', 0) );
|
||||
|
||||
if (isset($_GET['search']))
|
||||
{
|
||||
$query = hesk_input( hesk_GET('search') );
|
||||
}
|
||||
else
|
||||
{
|
||||
$query = 0;
|
||||
}
|
||||
|
||||
$hesk_settings['kb_link'] = ($artid || $catid != 1 || $query) ? '<a href="knowledgebase_private.php" class="smaller">'.$hesklang['gopr'].'</a>' : ($can_man_kb ? $hesklang['gopr'] : '');
|
||||
|
||||
if ($hesk_settings['kb_search'] && $query)
|
||||
{
|
||||
hesk_kb_search($query);
|
||||
}
|
||||
elseif ($artid)
|
||||
{
|
||||
// Show drafts only to staff who can manage knowledgebase
|
||||
if ($can_man_kb)
|
||||
{
|
||||
$result = hesk_dbQuery("SELECT t1.*, t2.`name` AS `cat_name`
|
||||
FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
|
||||
LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
|
||||
WHERE `t1`.`id` = '{$artid}'
|
||||
");
|
||||
}
|
||||
else
|
||||
{
|
||||
$result = hesk_dbQuery("SELECT t1.*, t2.`name` AS `cat_name`
|
||||
FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
|
||||
LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
|
||||
WHERE `t1`.`id` = '{$artid}' AND `t1`.`type` IN ('0', '1')
|
||||
");
|
||||
}
|
||||
|
||||
$article = hesk_dbFetchAssoc($result) or hesk_error($hesklang['kb_art_id']);
|
||||
hesk_show_kb_article($artid);
|
||||
}
|
||||
else
|
||||
{
|
||||
hesk_show_kb_category($catid);
|
||||
}
|
||||
|
||||
require_once(HESK_PATH . 'inc/footer.inc.php');
|
||||
exit();
|
||||
|
||||
|
||||
/*** START FUNCTIONS ***/
|
||||
|
||||
function hesk_kb_header()
|
||||
{
|
||||
// They may be unused here, but they're used down the line. Don't delete
|
||||
global $hesk_settings, $hesklang, $can_man_kb;
|
||||
|
||||
/* Print admin navigation */
|
||||
require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
|
||||
|
||||
hesk_kbSearchLarge(1);
|
||||
} // END hesk_kb_header()
|
||||
|
||||
|
||||
function hesk_kb_search($query)
|
||||
{
|
||||
global $hesk_settings, $hesklang;
|
||||
|
||||
/* Print header */
|
||||
require_once(HESK_PATH . 'inc/header.inc.php');
|
||||
hesk_kb_header();
|
||||
|
||||
$res = hesk_dbQuery('SELECT t1.`id`, t1.`subject`, LEFT(`t1`.`content`, '.max(200, $hesk_settings['kb_substrart'] * 2).') AS `content`, t1.`rating` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_articles` AS t1 LEFT JOIN `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_categories` AS t2 ON t1.`catid` = t2.`id` '." WHERE t1.`type` IN ('0','1') AND MATCH(`subject`,`content`,`keywords`) AGAINST ('".hesk_dbEscape($query)."') LIMIT ".intval($hesk_settings['kb_search_limit']));
|
||||
$num = hesk_dbNumRows($res);
|
||||
|
||||
?>
|
||||
|
||||
|
||||
|
||||
<?php
|
||||
if ($num == 0)
|
||||
{
|
||||
hesk_show_info($hesklang['nosr']);
|
||||
hesk_show_kb_category(1,1);
|
||||
}
|
||||
else
|
||||
{
|
||||
?>
|
||||
<div class="main__content categories">
|
||||
<div class="table-wrap">
|
||||
<h3 style="font-size: 1.3rem"><?php echo $hesklang['sr']; ?> (<?php echo $num; ?>)</h3>
|
||||
<?php
|
||||
while ($article = hesk_dbFetchAssoc($res))
|
||||
{
|
||||
$txt = hesk_kbArticleContentPreview($article['content']);
|
||||
|
||||
if ($hesk_settings['kb_rating'])
|
||||
{
|
||||
$alt = $article['rating'] ? sprintf($hesklang['kb_rated'], sprintf("%01.1f", $article['rating'])) : $hesklang['kb_not_rated'];
|
||||
$rat = '<td width="1" valign="top">
|
||||
'.hesk3_get_rating($article['rating']).'
|
||||
</td>';
|
||||
}
|
||||
else
|
||||
{
|
||||
$rat = '';
|
||||
}
|
||||
|
||||
echo '
|
||||
<div>
|
||||
<div>
|
||||
<svg class="icon icon-note" style="fill: #9c9c9c">
|
||||
<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-note"></use>
|
||||
</svg>
|
||||
<a class="link" href="knowledgebase_private.php?article='.$article['id'].'">'.$article['subject'].'</a>
|
||||
'.$rat.'
|
||||
</div>
|
||||
<div>
|
||||
<svg class="icon icon-note" style="visibility: hidden">
|
||||
<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-note"></use>
|
||||
</svg>
|
||||
<span class="article_list">'.$txt.'</span>
|
||||
</div>
|
||||
</div>';
|
||||
}
|
||||
?>
|
||||
<div style="padding-top: 20px">
|
||||
<a href="javascript:history.go(-1)">
|
||||
<svg class="icon icon-back" style="width: 20px">
|
||||
<use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-back"></use>
|
||||
</svg>
|
||||
<?php echo $hesklang['back']; ?>
|
||||
</a>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
<?php
|
||||
} // END else
|
||||
|
||||
} // END hesk_kb_search()
|
||||
|
||||
|
||||
function hesk_show_kb_article($artid)
|
||||
{
|
||||
global $hesk_settings, $hesklang, $article;
|
||||
|
||||
// Print header
|
||||
$hesk_settings['tmp_title'] = $article['subject'];
|
||||
require_once(HESK_PATH . 'inc/header.inc.php');
|
||||
hesk_kb_header();
|
||||
|
||||
// Update views by 1
|
||||
hesk_dbQuery('UPDATE `'.hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` SET `views`=`views`+1 WHERE `id`={$artid}");
|
||||
?>
|
||||
<div class="main__content knowledge article">
|
||||
<div class="article__detalies">
|
||||
<div class="article__detalies_head">
|
||||
<h3><?php echo $hesklang['ad']; ?></h3>
|
||||
<?php
|
||||
|
||||
if ($article['catid']==1)
|
||||
{
|
||||
$link = 'knowledgebase_private.php';
|
||||
}
|
||||
else
|
||||
{
|
||||
$link = 'knowledgebase_private.php?category='.$article['catid'];
|
||||
}
|
||||
?>
|
||||
</div>
|
||||
<ul class="article__detalies_list">
|
||||
<li>
|
||||
<div class="name"><?php echo $hesklang['aid']; ?></div>
|
||||
<div class="descr">
|
||||
<?php echo $article['id']; ?>
|
||||
<?php
|
||||
if ($article['type'] == 0)
|
||||
{
|
||||
echo '<a href="' . $hesk_settings['hesk_url'] . '/knowledgebase.php?article=' . $article['id'] . '">' . $hesklang['public_link'] . '</a>';
|
||||
}
|
||||
?>
|
||||
</div>
|
||||
</li>
|
||||
<li>
|
||||
<div class="name"><?php echo $hesklang['category']; ?></div>
|
||||
<div class="descr">
|
||||
<a style="margin-left: 0" href="<?php echo $link; ?>"><?php echo $article['cat_name']; ?></a>
|
||||
</div>
|
||||
</li>
|
||||
<li>
|
||||
<div class="name"><?php echo $hesklang['dta']; ?></div>
|
||||
<div class="descr">
|
||||
<?php echo hesk_date($article['dt'], true); ?>
|
||||
</div>
|
||||
</li>
|
||||
<li>
|
||||
<div class="name"><?php echo $hesklang['views']; ?></div>
|
||||
<div class="descr"><?php echo (isset($_GET['rated']) ? $article['views'] : $article['views']+1); ?></div>
|
||||
</li>
|
||||
<?php
|
||||
if ($hesk_settings['kb_rating']) {
|
||||
?>
|
||||
<li>
|
||||
<div class="name"><?php echo $hesklang['rating']; ?></div>
|
||||
<div class="descr"><?php echo hesk3_get_rating($article['rating']); ?></div>
|
||||
</li>
|
||||
<?php
|
||||
}
|
||||
?>
|
||||
</ul>
|
||||
|
||||
</div>
|
||||
<div class="article__body">
|
||||
<?php
|
||||
if (!isset($_GET['back']))
|
||||
{
|
||||
?>
|
||||
<div class="article__back">
|
||||
<a href="javascript:history.go(-1)">
|
||||
<svg class="icon icon-back">
|
||||
<use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-back"></use>
|
||||
</svg>
|
||||
<?php echo $hesklang['back']; ?>
|
||||
</a>
|
||||
</div>
|
||||
<?php
|
||||
}
|
||||
?>
|
||||
<h2><?php echo $article['subject']; ?></h2>
|
||||
<div class="article__description">
|
||||
<?php echo $article['content']; ?>
|
||||
|
||||
</div>
|
||||
<div class="article__attachments" style="margin-top: 20px">
|
||||
<?php
|
||||
if (!empty($article['attachments']))
|
||||
{
|
||||
$att=explode(',',substr($article['attachments'], 0, -1));
|
||||
foreach ($att as $myatt)
|
||||
{
|
||||
list($att_id, $att_name) = explode('#', $myatt);
|
||||
echo '
|
||||
<svg class="icon icon-attach" style="fill: #9c9c9c">
|
||||
<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-attach"></use>
|
||||
</svg>
|
||||
<a class="link" href="../download_attachment.php?kb_att='.$att_id.'" rel="nofollow">
|
||||
'.$att_name.'
|
||||
</a><br>';
|
||||
}
|
||||
}
|
||||
?>
|
||||
</div>
|
||||
<?php
|
||||
// Related articles
|
||||
if ($hesk_settings['kb_related'])
|
||||
{
|
||||
require(HESK_PATH . 'inc/mail/email_parser.php');
|
||||
|
||||
$query = hesk_dbEscape( $article['subject'] . ' ' . convert_html_to_text($article['content']) );
|
||||
|
||||
// Get relevant articles from the database
|
||||
$res = hesk_dbQuery("SELECT `id`, `subject`, MATCH(`subject`,`content`,`keywords`) AGAINST ('{$query}') AS `score` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `type` IN ('0','1') AND MATCH(`subject`,`content`,`keywords`) AGAINST ('{$query}') LIMIT ".intval($hesk_settings['kb_related']+1));
|
||||
|
||||
// Array with related articles
|
||||
$related_articles = array();
|
||||
|
||||
while ($related = hesk_dbFetchAssoc($res))
|
||||
{
|
||||
// Get base match score from the first article
|
||||
if ( ! isset($base_score) )
|
||||
{
|
||||
$base_score = $related['score'];
|
||||
}
|
||||
|
||||
// Ignore this article
|
||||
if ( $related['id'] == $artid )
|
||||
{
|
||||
continue;
|
||||
}
|
||||
|
||||
// Stop when articles reach less than 10% of base score
|
||||
if ($related['score'] / $base_score < 0.10)
|
||||
{
|
||||
break;
|
||||
}
|
||||
|
||||
// This is a valid related article
|
||||
$related_articles[$related['id']] = $related['subject'];
|
||||
}
|
||||
|
||||
// Print related articles if we have any valid matches
|
||||
if ( count($related_articles) )
|
||||
{
|
||||
echo '<div class="article__related">';
|
||||
echo '<h4>'.$hesklang['relart'].'</h4>';
|
||||
foreach ($related_articles as $id => $subject)
|
||||
{
|
||||
echo '<p><a href="knowledgebase_private.php?article='.$id.'">'.$subject.'</a></p>';
|
||||
}
|
||||
echo '</div>';
|
||||
}
|
||||
}
|
||||
?>
|
||||
</div>
|
||||
</div>
|
||||
<?php
|
||||
} // END hesk_show_kb_article()
|
||||
|
||||
|
||||
function hesk_show_kb_category($catid, $is_search = 0) {
|
||||
global $hesk_settings, $hesklang;
|
||||
|
||||
if ($is_search == 0)
|
||||
{
|
||||
/* Print header */
|
||||
require_once(HESK_PATH . 'inc/header.inc.php');
|
||||
hesk_kb_header();
|
||||
|
||||
if ($catid == 1)
|
||||
{
|
||||
echo '<span style="padding-left: 16px">' . $hesklang['priv'] . '</span>';
|
||||
}
|
||||
}
|
||||
|
||||
$res = hesk_dbQuery("SELECT `name`,`parent` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` WHERE `id`='".intval($catid)."' LIMIT 1");
|
||||
$thiscat = hesk_dbFetchAssoc($res) or hesk_error($hesklang['kb_cat_inv']);
|
||||
|
||||
if ($thiscat['parent'])
|
||||
{
|
||||
$link = ($thiscat['parent'] == 1) ? 'knowledgebase_private.php' : 'knowledgebase_private.php?category='.$thiscat['parent'];
|
||||
echo '<span class="homepageh3" style="font-size: 1.4rem; padding-left: 16px">'.$hesklang['kb_cat'].': '.$thiscat['name'].'
|
||||
(<a style="display: inline" class="link" href="javascript:history.go(-1)">'.$hesklang['back'].'</a>)</span>
|
||||
';
|
||||
}
|
||||
|
||||
?>
|
||||
<div class="main__content knowledge">
|
||||
<h3 style="font-size: 1.3rem"><?php echo $hesklang['kb_cat_sub']; ?></h3>
|
||||
<div class="knowledge__tabs">
|
||||
<div class="knowledge__tabs_tab" style="display: flex">
|
||||
<?php
|
||||
|
||||
$result = hesk_dbQuery("SELECT `id`,`name`,`articles`,`type` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` WHERE `parent`='".intval($catid)."' ORDER BY `parent` ASC, `cat_order` ASC");
|
||||
if (hesk_dbNumRows($result) > 0)
|
||||
{
|
||||
$i = 1;
|
||||
|
||||
while ($cat = hesk_dbFetchAssoc($result))
|
||||
{
|
||||
|
||||
$private = ($cat['type'] == 1) ? ' *' : '';
|
||||
?>
|
||||
<div class="knowledge__list">
|
||||
<div class="knowledge__list_item">
|
||||
<div class="item--head">
|
||||
<a class="link not-underlined" href="knowledgebase_private.php?category=<?php echo $cat['id']; ?>">
|
||||
<h3>
|
||||
<svg class="icon icon-knowledge" style="fill: #9c9c9c">
|
||||
<use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-knowledge"></use>
|
||||
</svg>
|
||||
<?php echo $cat['name'].$private; ?>
|
||||
</h3>
|
||||
</a>
|
||||
</div>
|
||||
<ul class="item--list">
|
||||
<?php
|
||||
if (!$hesk_settings['kb_numshow'] || !$cat['articles']) {
|
||||
echo '<li><h5>'.$hesklang['noac'].'</h5></li>';
|
||||
}
|
||||
|
||||
/* Print most popular/sticky articles */
|
||||
if ($hesk_settings['kb_numshow'] && $cat['articles'])
|
||||
{
|
||||
$res = hesk_dbQuery("SELECT `id`,`subject`,`type` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `catid`='".intval($cat['id'])."' AND `type` IN ('0','1') ORDER BY `sticky` DESC, `views` DESC, `art_order` ASC LIMIT " . (intval($hesk_settings['kb_numshow']) + 1) );
|
||||
$num = 1;
|
||||
while ($art = hesk_dbFetchAssoc($res))
|
||||
{
|
||||
$private = ($art['type'] == 1) ? ' *' : '';
|
||||
?>
|
||||
<li>
|
||||
<h5>
|
||||
<a href="knowledgebase_private.php?article=<?php echo $art['id']; ?>" class="article">
|
||||
<svg class="icon icon-note">
|
||||
<use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-note"></use>
|
||||
</svg>
|
||||
<?php echo $art['subject']; ?>
|
||||
<?php echo $private; ?>
|
||||
</a>
|
||||
</h5>
|
||||
</li>
|
||||
<?php
|
||||
|
||||
if ($num == $hesk_settings['kb_numshow'])
|
||||
{
|
||||
break;
|
||||
}
|
||||
else
|
||||
{
|
||||
$num++;
|
||||
}
|
||||
}
|
||||
if (hesk_dbNumRows($res) > $hesk_settings['kb_numshow'])
|
||||
{
|
||||
echo '
|
||||
<div class="all">
|
||||
<a class="link" href="knowledgebase_private.php?category='. $cat['id'] .'">'.$hesklang['m'].'</a>
|
||||
</div>
|
||||
';
|
||||
}
|
||||
}
|
||||
?>
|
||||
</ul>
|
||||
</div>
|
||||
</div>
|
||||
<?php
|
||||
}
|
||||
?>
|
||||
<?php
|
||||
} // END if NumRows > 0
|
||||
?>
|
||||
</div>
|
||||
</div>
|
||||
<div class="table-wrap" style="margin-top: 20px">
|
||||
<h3 style="font-size: 1.3rem"><?php echo $hesklang['ac']; ?></h3>
|
||||
<?php
|
||||
$res = hesk_dbQuery("SELECT `id`, `subject`, LEFT(`content`, ".max(200, $hesk_settings['kb_substrart'] * 2).") AS `content`, `rating`, `type` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `catid`='".intval($catid)."' AND `type` IN ('0','1') ORDER BY `sticky` DESC, `art_order` ASC");
|
||||
if (hesk_dbNumRows($res) == 0)
|
||||
{
|
||||
echo '<p><i>'.$hesklang['noac'].'</i></p>';
|
||||
}
|
||||
else
|
||||
{
|
||||
while ($article = hesk_dbFetchAssoc($res))
|
||||
{
|
||||
$private = ($article['type'] == 1) ? ' *' : '';
|
||||
|
||||
$txt = hesk_kbArticleContentPreview($article['content']);
|
||||
|
||||
echo '
|
||||
<div style="margin: 10px 0">
|
||||
<svg class="icon icon-note" style="fill: #9c9c9c">
|
||||
<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-note"></use>
|
||||
</svg>
|
||||
<a class="link" href="knowledgebase_private.php?article='.$article['id'].'">'.$article['subject'].'</a>'.$private.'
|
||||
<br>
|
||||
<svg class="icon icon-note" style="visibility: hidden">
|
||||
<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-note"></use>
|
||||
</svg>
|
||||
<span class="article_list">'.$txt.'</span>
|
||||
</div>';
|
||||
}
|
||||
}
|
||||
?>
|
||||
</div>
|
||||
</div>
|
||||
<?php
|
||||
} // END hesk_show_kb_category()
|
||||
?>
|
||||
Reference in New Issue
Block a user