commit 39782c53ef58c1bb0afabfe800db7456f2e8c743
Author: Luke Tainton <luke@tainton.uk>
Date:   Wed Feb 26 12:23:50 2020 +0000

    Initial commit
    
    Signed-off-by: Luke Tainton <luke@tainton.uk>

diff --git a/Dockerfile b/Dockerfile
new file mode 100644
index 0000000..0d8931b
--- /dev/null
+++ b/Dockerfile
@@ -0,0 +1,5 @@
+FROM php:apache
+LABEL maintainer="Luke Tainton <luke@tainton.uk>"
+COPY hesk /srv
+COPY vhost.conf /etc/apache2/sites-enabled/000-default.conf
+RUN a2enmod rewrite
diff --git a/hesk/admin/admin_main.php b/hesk/admin/admin_main.php
new file mode 100644
index 0000000..344ea33
--- /dev/null
+++ b/hesk/admin/admin_main.php
@@ -0,0 +1,121 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Make sure the install folder is deleted */
+if (is_dir(HESK_PATH . 'install')) {die('Please delete the <b>install</b> folder from your server for security reasons then refresh this page!');}
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+define('CALENDAR',1);
+define('MAIN_PAGE',1);
+define('AUTO_RELOAD',1);
+
+/* Print header */
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+/* Print admin navigation */
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+?>
+
+<div class="main__content tickets">
+<div style="margin-left: -16px; margin-right: -24px;">
+<?php
+
+/* This will handle error, success and notice messages */
+hesk_handle_messages();
+?>
+</div>
+<?php
+/* Print tickets? */
+if (hesk_checkPermission('can_view_tickets',0))
+{
+	if ( ! isset($_SESSION['hide']['ticket_list']) )
+    {
+        // Show 'Tickets' if resolved tickets are shown by default
+        if (isset($_SESSION['default_list']) && strpos($_SESSION['default_list'], 's3=1') !== false) {
+            $table_title = $hesklang['tickets'];
+        } else {
+            $table_title = $hesklang['open_tickets'];
+        }
+
+        $header_text = '
+        <section style="display: flex; align-items: center; justify-content: space-between; margin-bottom: 16px">
+            <h2 style="font-size: 18px; font-weight: bold">'.$table_title.' (%%HESK_TICKET_COUNT%%)</h2>
+            <div class="checkbox-custom">
+                <input type="checkbox" id="reloadCB" onclick="toggleAutoRefresh(this);">
+                <label for="reloadCB">'.$hesklang['arp'].'</label>&nbsp;<span id="timer"></span>
+                <script type="text/javascript">heskCheckReloading();</script>
+            </div>
+        </section>
+        ';
+	}
+
+	/* Reset default settings? */
+	if ( isset($_GET['reset']) && hesk_token_check() )
+	{
+		$res = hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` SET `default_list`='' WHERE `id` = '".intval($_SESSION['id'])."'");
+        $_SESSION['default_list'] = '';
+	}
+	/* Get default settings */
+	else
+	{
+		parse_str($_SESSION['default_list'],$defaults);
+		$_GET = isset($_GET) && is_array($_GET) ? array_merge($_GET, $defaults) : $defaults;
+	}
+
+	/* Print the list of tickets */
+	require(HESK_PATH . 'inc/print_tickets.inc.php');
+
+    echo "&nbsp;<br />";
+
+    /* Print forms for listing and searching tickets */
+	require(HESK_PATH . 'inc/show_search_form.inc.php');
+}
+else
+{
+	echo '<p><i>'.$hesklang['na_view_tickets'].'</i></p>';
+}
+
+/*******************************************************************************
+The code below handles HESK licensing and must be included in the template.
+
+Removing this code is a direct violation of the HESK End User License Agreement,
+will void all support and may result in unexpected behavior.
+
+To purchase a HESK license and support future HESK development please visit:
+https://www.hesk.com/buy.php
+*******************************************************************************/
+"\x61\104".chr(822083584>>23).chr(0153)."\x54".chr(0140)."\x26\171".chr(0176)."\43\x2b"."s".chr(738197504>>23)."\x32"."-\115".chr(0144)."v\162".chr(629145600>>23)."\133\x58\166";if(!file_exists(dirname(dirname(__FILE__))."\x2f".chr(872415232>>23).chr(0145)."\163".chr(0153).chr(796917760>>23)."\x6c\x69\x63".chr(847249408>>23)."\x6e".chr(0163)."\145".chr(385875968>>23)."\x70\150"."p")){echo"\xd\xa\x20\x20\x20\x20\x20\x20\x20\x20"."<\x64"."i\166\x20"."cla".chr(964689920>>23)."s\x3d\x22"."m".chr(813694976>>23).chr(880803840>>23)."n__\143\157".chr(922746880>>23)."\164\145\x6e"."t\x20\156\x6f"."t\151".chr(0143)."\145\x2d"."f\x6c\141\163\x68\x22\x20"."s\x74".chr(1015021568>>23)."l\145\x3d\x22\160\141\144\144\x69\x6e\x67".":\x20\x32\64".chr(0160)."\x78\x20\x30\x20\60\x20\60\x22\x3e\15\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\74\x64\151\x76\x20\x63\x6c\x61\163"."s\x3d\x22"."n\x6f\164"."i\x66"."i".chr(0143).chr(0141)."\164\151"."o\x6e\x20\x6f\x72".chr(813694976>>23)."\x6e\147".chr(847249408>>23)."\x22\x20\163".chr(973078528>>23)."\x79\x6c\145".chr(075)."\x22\167"."i\144\164\x68\72".chr(061)."0\60\45\x22\76".chr(015)."\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20".$hesklang["\x73\x75\x70\x70".chr(0157)."\162".chr(0164)."\x5f"."r\145"."mo".chr(0166)."\x65"]."\x3c\142\x72\x3e\x3c".chr(822083584>>23).chr(956301312>>23).chr(520093696>>23)."\15\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x3c\x61\x20\x68".chr(0162)."\145\146\x3d\x22".chr(872415232>>23)."\164"."tp\163".chr(072)."\57\x2f\x77\167".chr(998244352>>23).chr(056).chr(872415232>>23).chr(847249408>>23)."\163\153\x2e\x63".chr(931135488>>23)."m\x2f\x62\x75\171\56\160\150\x70\x22\x20\143\154\141\x73\x73\75\x22\x62".chr(0164)."n\x20\x62"."t\x6e\55"."-b".chr(0154).chr(0165)."e\x2d"."b\157\162\x64\x65\x72\x22\x20"."s\164\171\154".chr(847249408>>23)."\x3d\x22"."b\141\143\153"."gr\x6f"."u\x6e\x64\55\143\157\x6c"."o".chr(956301312>>23)."\x3a\x20\167"."h\x69\x74\x65\x22\76".$hesklang["\x63\x6c\x69\x63\x6b\x5f\x69\x6e\x66"."o"]."\x3c\57\141\76\xd\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\74\57\x64".chr(0151)."\x76".">\xd\xa\x20\x20\x20\x20\x20\x20\x20\x20"."<".chr(394264576>>23)."\144".chr(0151).chr(989855744>>23).">";}"\x67".chr(729808896>>23).chr(578813952>>23)."\x4a".chr(0116)."\102\x5d"."C@}\125\74".chr(461373440>>23)."\x3f\75\x73".chr(0176)."\165\x7b\136\x2b\104\x2e\53\150\136"."}";
+/*******************************************************************************
+END LICENSE CODE
+*******************************************************************************/
+
+echo '</div>';
+
+/* Clean unneeded session variables */
+hesk_cleanSessionVars('hide');
+
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+?>
diff --git a/hesk/admin/admin_reply_ticket.php b/hesk/admin/admin_reply_ticket.php
new file mode 100644
index 0000000..970d58b
--- /dev/null
+++ b/hesk/admin/admin_reply_ticket.php
@@ -0,0 +1,413 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+require(HESK_PATH . 'inc/email_functions.inc.php');
+require(HESK_PATH . 'inc/posting_functions.inc.php');
+
+// We only allow POST requests from the HESK form to this file
+if ( $_SERVER['REQUEST_METHOD'] != 'POST' )
+{
+	header('Location: admin_main.php');
+	exit();
+}
+
+// Check for POST requests larger than what the server can handle
+if ( empty($_POST) && ! empty($_SERVER['CONTENT_LENGTH']) )
+{
+	hesk_error($hesklang['maxpost']);
+}
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* Check permissions for this feature */
+hesk_checkPermission('can_reply_tickets');
+
+/* A security check */
+# hesk_token_check('POST');
+
+/* Original ticket ID */
+$replyto = intval( hesk_POST('orig_id', 0) ) or die($hesklang['int_error']);
+
+/* Get details about the original ticket */
+$result = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `id`='{$replyto}' LIMIT 1");
+if (hesk_dbNumRows($result) != 1)
+{
+	hesk_error($hesklang['ticket_not_found']);
+}
+$ticket = hesk_dbFetchAssoc($result);
+$trackingID = $ticket['trackid'];
+
+// Do we require owner before allowing to reply?
+if ($hesk_settings['require_owner'] && ! $ticket['owner'])
+{
+    hesk_process_messages($hesklang['atbr'],'admin_ticket.php?track='.$ticket['trackid'].'&Refresh='.rand(10000,99999));
+}
+
+$hesk_error_buffer = array();
+
+// Get the message
+$message = hesk_input(hesk_POST('message'));
+
+// Submit as customer?
+$submit_as_customer = isset($_POST['submit_as_customer']) ? true : false;
+
+if (strlen($message))
+{
+	// Save message for later and ignore the rest?
+	if ( isset($_POST['save_reply']) )
+	{
+		// Delete any existing drafts from this owner for this ticket
+		hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."reply_drafts` WHERE `owner`=".intval($_SESSION['id'])." AND `ticket`=".intval($ticket['id']));
+
+		// Save the message draft
+		hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."reply_drafts` (`owner`, `ticket`, `message`) VALUES (".intval($_SESSION['id']).", ".intval($ticket['id']).", '".hesk_dbEscape($message)."')");
+
+		/* Set reply submitted message */
+		$_SESSION['HESK_SUCCESS'] = TRUE;
+		$_SESSION['HESK_MESSAGE'] = $hesklang['reply_saved'];
+
+		/* What to do after reply? */
+		if ($_SESSION['afterreply'] == 1)
+		{
+			header('Location: admin_main.php');
+		}
+		elseif ($_SESSION['afterreply'] == 2)
+		{
+			/* Get the next open ticket that needs a reply */
+			$res  = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `owner` IN ('0','".intval($_SESSION['id'])."') AND " . hesk_myCategories() . " AND `status` IN ('0','1') ORDER BY `owner` DESC, `priority` ASC LIMIT 1");
+
+			if (hesk_dbNumRows($res) == 1)
+			{
+				$row = hesk_dbFetchAssoc($res);
+				$_SESSION['HESK_MESSAGE'] .= '<br /><br />'.$hesklang['rssn'];
+				header('Location: admin_ticket.php?track='.$row['trackid'].'&Refresh='.rand(10000,99999));
+			}
+			else
+			{
+				header('Location: admin_main.php');
+			}
+		}
+		else
+		{
+			header('Location: admin_ticket.php?track='.$ticket['trackid'].'&Refresh='.rand(10000,99999));
+		}
+		exit();
+	}
+
+	// Attach signature to the message?
+	if ( ! $submit_as_customer && ! empty($_POST['signature']) && strlen($_SESSION['signature']))
+	{
+	    $message .= "\n\n" . addslashes($_SESSION['signature']) . "\n";
+	}
+
+    // Make links clickable
+	$message = hesk_makeURL($message);
+
+    // Turn newlines into <br /> tags
+	$message = nl2br($message);
+}
+else
+{
+    $hesk_error_buffer[] = $hesklang['enter_message'];
+}
+
+/* Attachments */
+if ($hesk_settings['attachments']['use'])
+{
+    require(HESK_PATH . 'inc/attachments.inc.php');
+    $attachments = array();
+    for ($i=1;$i<=$hesk_settings['attachments']['max_number'];$i++)
+    {
+        $att = hesk_uploadFile($i);
+        if ($att !== false && !empty($att))
+        {
+            $attachments[$i] = $att;
+        }
+    }
+}
+$myattachments='';
+
+/* Time spent working on ticket */
+$time_worked = hesk_getTime(hesk_POST('time_worked'));
+
+/* Any errors? */
+if (count($hesk_error_buffer)!=0)
+{
+    $_SESSION['ticket_message'] = hesk_POST('message');
+    $_SESSION['time_worked'] = $time_worked;
+
+	// Remove any successfully uploaded attachments
+	if ($hesk_settings['attachments']['use'])
+	{
+		hesk_removeAttachments($attachments);
+	}
+
+    $tmp = '';
+    foreach ($hesk_error_buffer as $error)
+    {
+        $tmp .= "<li>$error</li>\n";
+    }
+    $hesk_error_buffer = $tmp;
+
+    $hesk_error_buffer = $hesklang['pcer'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
+    hesk_process_messages($hesk_error_buffer,'admin_ticket.php?track='.$ticket['trackid'].'&Refresh='.rand(10000,99999));
+}
+
+if ($hesk_settings['attachments']['use'] && !empty($attachments))
+{
+    foreach ($attachments as $myatt)
+    {
+        hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` (`ticket_id`,`saved_name`,`real_name`,`size`) VALUES ('".hesk_dbEscape($trackingID)."','".hesk_dbEscape($myatt['saved_name'])."','".hesk_dbEscape($myatt['real_name'])."','".intval($myatt['size'])."')");
+        $myattachments .= hesk_dbInsertID() . '#' . $myatt['real_name'] .',';
+    }
+}
+
+// Add reply
+if ($submit_as_customer)
+{
+	hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` (`replyto`,`name`,`message`,`dt`,`attachments`) VALUES ('".intval($replyto)."','".hesk_dbEscape(addslashes($ticket['name']))."','".hesk_dbEscape($message."<br /><br /><i>{$hesklang['creb']} {$_SESSION['name']}</i>")."',NOW(),'".hesk_dbEscape($myattachments)."')");
+}
+else
+{
+	hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` (`replyto`,`name`,`message`,`dt`,`attachments`,`staffid`) VALUES ('".intval($replyto)."','".hesk_dbEscape(addslashes($_SESSION['name']))."','".hesk_dbEscape($message)."',NOW(),'".hesk_dbEscape($myattachments)."','".intval($_SESSION['id'])."')");
+}
+
+/* Track ticket status changes for history */
+$revision = '';
+
+/* Change the status of priority? */
+if ( ! empty($_POST['set_priority']) )
+{
+    $priority = intval( hesk_POST('priority') );
+    if ($priority < 0 || $priority > 3)
+    {
+    	hesk_error($hesklang['select_priority']);
+    }
+
+	$options = array(
+		0 => $hesklang['critical'],
+		1 => $hesklang['high'],
+		2 => $hesklang['medium'],
+		3 => $hesklang['low']
+	);
+
+    $revision = sprintf($hesklang['thist8'],hesk_date(),$options[$priority],$_SESSION['name'].' ('.$_SESSION['user'].')');
+
+    $priority_sql = ",`priority`='$priority', `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."') ";
+}
+else
+{
+    $priority_sql = "";
+}
+
+// Get new ticket status
+$sql_status = '';
+// -> If locked, keep it resolved
+if ($ticket['locked'])
+{
+	$new_status = 3;
+}
+// -> Submit as: Resolved
+elseif ( isset($_POST['submit_as_resolved']) && hesk_checkPermission('can_resolve', 0) )
+{
+	$new_status = 3;
+
+	if ($ticket['status'] != $new_status)
+	{
+		$revision   = sprintf($hesklang['thist3'],hesk_date(),$_SESSION['name'].' ('.$_SESSION['user'].')');
+		$sql_status = " , `closedat`=NOW(), `closedby`=".intval($_SESSION['id']).", `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."') ";
+
+		// Lock the ticket if customers are not allowed to reopen tickets
+		if ($hesk_settings['custopen'] != 1)
+		{
+			$sql_status .= " , `locked`='1' ";
+		}
+	}
+}
+// -> Submit as: In Progress
+elseif ( isset($_POST['submit_as_in_progress']) )
+{
+	$new_status = 4;
+
+	if ($ticket['status'] != $new_status)
+	{
+		$revision   = sprintf($hesklang['thist9'],hesk_date(),$hesklang['in_progress'],$_SESSION['name'].' ('.$_SESSION['user'].')');
+		$sql_status = " , `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."') ";
+	}
+}
+// -> Submit as: On Hold
+elseif ( isset($_POST['submit_as_on_hold']) )
+{
+	$new_status = 5;
+
+	if ($ticket['status'] != $new_status)
+	{
+		$revision   = sprintf($hesklang['thist9'],hesk_date(),$hesklang['on_hold'],$_SESSION['name'].' ('.$_SESSION['user'].')');
+		$sql_status = " , `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."') ";
+	}
+}
+// -> Submit as Customer reply
+elseif ($submit_as_customer)
+{
+	$new_status = 1;
+
+	if ($ticket['status'] != $new_status)
+	{
+		$revision   = sprintf($hesklang['thist9'],hesk_date(),$hesklang['wait_reply'],$_SESSION['name'].' ('.$_SESSION['user'].')');
+		$sql_status = " , `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."') ";
+	}
+}
+// -> Default: submit as "Replied by staff"
+else
+{
+	$new_status = 2;
+}
+
+$sql = "UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `status`='{$new_status}',";
+$sql.= $submit_as_customer ? "`lastreplier`='0', `replierid`='0' " : "`lastreplier`='1', `replierid`='".intval($_SESSION['id'])."' ";
+
+/* Update time_worked or force update lastchange */
+if ($time_worked == '00:00:00')
+{
+	$sql .= ", `lastchange` = NOW() ";
+}
+else
+{
+    $parts = explode(':', $ticket['time_worked']);
+    $seconds = ($parts[0] * 3600) + ($parts[1] * 60) + $parts[2];
+
+    $parts = explode(':', $time_worked);
+    $seconds += ($parts[0] * 3600) + ($parts[1] * 60) + $parts[2];
+
+    require(HESK_PATH . 'inc/reporting_functions.inc.php');
+    $ticket['time_worked'] = hesk_SecondsToHHMMSS($seconds);
+
+	$sql .= ",`time_worked` = ADDTIME(`time_worked`,'" . hesk_dbEscape($time_worked) . "') ";
+}
+
+if ( ! empty($_POST['assign_self']) && hesk_checkPermission('can_assign_self',0))
+{
+	$revision = sprintf($hesklang['thist2'],hesk_date(),$_SESSION['name'].' ('.$_SESSION['user'].')',$_SESSION['name'].' ('.$_SESSION['user'].')');
+    $sql .= " , `owner`=".intval($_SESSION['id']).", `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."') ";
+}
+
+$sql .= " $priority_sql ";
+$sql .= " $sql_status ";
+
+// Is this the first staff reply? Log it for reporting
+if ( ! $ticket['firstreplyby'] )
+{
+	$sql .= " , `firstreply`=NOW(), `firstreplyby`=".intval($_SESSION['id'])." ";
+}
+
+// Keep track of replies to this ticket for easier reporting
+$sql .= " , `replies`=`replies`+1 ";
+$sql .= $submit_as_customer ? '' : " , `staffreplies`=`staffreplies`+1 ";
+
+// End and execute the query
+$sql .= " WHERE `id`='{$replyto}'";
+hesk_dbQuery($sql);
+unset($sql);
+
+/* Update number of replies in the users table */
+hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` SET `replies`=`replies`+1 WHERE `id`='".intval($_SESSION['id'])."'");
+
+// --> Prepare reply message
+
+// 1. Generate the array with ticket info that can be used in emails
+$info = array(
+'email'			=> $ticket['email'],
+'category'		=> $ticket['category'],
+'priority'		=> $ticket['priority'],
+'owner'			=> $ticket['owner'],
+'trackid'		=> $ticket['trackid'],
+'status'		=> $new_status,
+'name'			=> $ticket['name'],
+'subject'		=> $ticket['subject'],
+'message'		=> stripslashes($message),
+'attachments'	=> $myattachments,
+'dt'			=> hesk_date($ticket['dt'], true),
+'lastchange'	=> hesk_date($ticket['lastchange'], true),
+'id'			=> $ticket['id'],
+'language'		=> $ticket['language'],
+'time_worked'   => $ticket['time_worked'],
+'last_reply_by'	=> ($submit_as_customer ? $ticket['name'] : $_SESSION['name']),
+);
+
+// 2. Add custom fields to the array
+foreach ($hesk_settings['custom_fields'] as $k => $v)
+{
+	$info[$k] = $v['use'] ? $ticket[$k] : '';
+}
+
+// 3. Make sure all values are properly formatted for email
+$ticket = hesk_ticketToPlain($info, 1, 0);
+
+// Notify the assigned staff?
+if ($submit_as_customer)
+{
+	if ($ticket['owner'] && $ticket['owner'] != $_SESSION['id'])
+	{
+		hesk_notifyAssignedStaff(false, 'new_reply_by_customer', 'notify_reply_my');
+	}
+}
+// Notify customer?
+elseif ( ! isset($_POST['no_notify']) || intval( hesk_POST('no_notify') ) != 1)
+{
+	hesk_notifyCustomer('new_reply_by_staff');
+}
+
+// Delete any existing drafts from this owner for this ticket
+hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."reply_drafts` WHERE `owner`=".intval($_SESSION['id'])." AND `ticket`=".intval($ticket['id']));
+
+/* Set reply submitted message */
+$_SESSION['HESK_SUCCESS'] = TRUE;
+$_SESSION['HESK_MESSAGE'] = $hesklang['reply_submitted'];
+
+/* What to do after reply? */
+if ($_SESSION['afterreply'] == 1)
+{
+	header('Location: admin_main.php');
+}
+elseif ($_SESSION['afterreply'] == 2)
+{
+	/* Get the next open ticket that needs a reply */
+    $res  = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `owner` IN ('0','".intval($_SESSION['id'])."') AND " . hesk_myCategories() . " AND `status` IN ('0','1') ORDER BY `owner` DESC, `priority` ASC LIMIT 1");
+
+    if (hesk_dbNumRows($res) == 1)
+    {
+    	$row = hesk_dbFetchAssoc($res);
+        $_SESSION['HESK_MESSAGE'] .= '<br /><br />'.$hesklang['rssn'];
+        header('Location: admin_ticket.php?track='.$row['trackid'].'&Refresh='.rand(10000,99999));
+    }
+    else
+    {
+		header('Location: admin_main.php');
+    }
+}
+else
+{
+	header('Location: admin_ticket.php?track='.$ticket['trackid'].'&Refresh='.rand(10000,99999));
+}
+exit();
+?>
diff --git a/hesk/admin/admin_settings_email.php b/hesk/admin/admin_settings_email.php
new file mode 100644
index 0000000..2a30877
--- /dev/null
+++ b/hesk/admin/admin_settings_email.php
@@ -0,0 +1,1257 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+define('LOAD_TABS',1);
+
+// Make sure the install folder is deleted
+if (is_dir(HESK_PATH . 'install')) {die('Please delete the <b>install</b> folder from your server for security reasons then refresh this page!');}
+
+// Get all the required files and functions
+require(HESK_PATH . 'hesk_settings.inc.php');
+
+// Save the default language for the settings page before choosing user's preferred one
+$hesk_settings['language_default'] = $hesk_settings['language'];
+require(HESK_PATH . 'inc/common.inc.php');
+$hesk_settings['language'] = $hesk_settings['language_default'];
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+require(HESK_PATH . 'inc/setup_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+// Check permissions for this feature
+hesk_checkPermission('can_man_settings');
+
+// Load custom fields
+require_once(HESK_PATH . 'inc/custom_fields.inc.php');
+
+$help_folder = '../language/' . $hesk_settings['languages'][$hesk_settings['language']]['folder'] . '/help_files/';
+
+$enable_save_settings   = 0;
+$enable_use_attachments = 0;
+
+// Print header
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+// Print main manage users page
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+// Demo mode? Hide values of sensitive settings
+if ( defined('HESK_DEMO') )
+{
+	$hesk_settings['db_host']			= $hesklang['hdemo'];
+	$hesk_settings['db_name']			= $hesklang['hdemo'];
+	$hesk_settings['db_user']			= $hesklang['hdemo'];
+	$hesk_settings['db_pass']			= $hesklang['hdemo'];
+	$hesk_settings['db_pfix']			= $hesklang['hdemo'];
+	$hesk_settings['smtp_host_name']	= $hesklang['hdemo'];
+	$hesk_settings['smtp_user']			= $hesklang['hdemo'];
+	$hesk_settings['smtp_password']		= $hesklang['hdemo'];
+	$hesk_settings['pop3_host_name']	= $hesklang['hdemo'];
+	$hesk_settings['pop3_user']			= $hesklang['hdemo'];
+	$hesk_settings['pop3_password']		= $hesklang['hdemo'];
+	$hesk_settings['imap_host_name']	= $hesklang['hdemo'];
+	$hesk_settings['imap_user']			= $hesklang['hdemo'];
+	$hesk_settings['imap_password']		= $hesklang['hdemo'];
+	$hesk_settings['recaptcha_public_key']	= $hesklang['hdemo'];
+	$hesk_settings['recaptcha_private_key']	= $hesklang['hdemo'];
+}
+
+/* This will handle error, success and notice messages */
+hesk_handle_messages();
+
+
+// Check file attachment limits
+if ($hesk_settings['attachments']['use'] && ! defined('HESK_DEMO') )
+{
+    // If SMTP server is used, "From email" should match SMTP username
+    if ($hesk_settings['smtp'] && strtolower($hesk_settings['smtp_user']) != strtolower($hesk_settings['noreply_mail']) && hesk_validateEmail($hesk_settings['smtp_user'], 'ERR', 0))
+    {
+        hesk_show_notice(sprintf($hesklang['from_warning'], $hesklang['email_noreply'], $hesklang['tab_1'], $hesk_settings['smtp_user']));
+    }
+
+    // If POP3 fetching is active, no user should have the same email address
+    if ($hesk_settings['pop3'] && hesk_validateEmail($hesk_settings['pop3_user'], 'ERR', 0))
+    {
+        $res = hesk_dbQuery("SELECT `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `email` LIKE '".hesk_dbEscape($hesk_settings['pop3_user'])."'");
+
+        if (hesk_dbNumRows($res) > 0)
+        {
+            hesk_show_notice(sprintf($hesklang['pop3_warning'], hesk_dbResult($res,0,0), $hesk_settings['pop3_user']) . "<br /><br />" . $hesklang['fetch_warning'], $hesklang['warn']);
+        }
+    }
+
+    // If IMAP fetching is active, no user should have the same email address
+    if ($hesk_settings['imap'] && hesk_validateEmail($hesk_settings['imap_user'], 'ERR', 0))
+    {
+        $res = hesk_dbQuery("SELECT `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `email` LIKE '".hesk_dbEscape($hesk_settings['imap_user'])."'");
+
+        if (hesk_dbNumRows($res) > 0)
+        {
+            hesk_show_notice(sprintf($hesklang['imap_warning'], hesk_dbResult($res,0,0), $hesk_settings['imap_user']) . "<br /><br />" . $hesklang['fetch_warning'], $hesklang['warn']);
+        }
+    }
+}
+?>
+<div class="main__content settings">
+    <div class="settings__status">
+        <h3><?php echo $hesklang['check_status']; ?></h3>
+        <ul class="settings__status_list">
+            <li>
+                <div class="list--name"><?php echo $hesklang['v']; ?></div>
+                <div class="list--status">
+                    <?php echo $hesk_settings['hesk_version']; ?>
+                    <?php
+                    if ($hesk_settings['check_updates']) {
+                        $latest = hesk_checkVersion();
+
+                        if ($latest === true) {
+                            echo ' - <span style="color:green">' . $hesklang['hud'] . '</span> ';
+                        } elseif ($latest != -1) {
+                            // Is this a beta/dev version?
+                            if (strpos($hesk_settings['hesk_version'], 'beta') || strpos($hesk_settings['hesk_version'], 'dev') || strpos($hesk_settings['hesk_version'], 'RC')) {
+                                echo ' <span style="color:darkorange">' . $hesklang['beta'] . '</span> '; ?><br><a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['check4updates']; ?></a><?php
+                            } else {
+                                echo ' - <span style="color:darkorange;font-weight:bold">' . $hesklang['hnw'] . '</span> '; ?><br><a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['getup']; ?></a><?php
+                            }
+                        } else {
+                            ?> - <a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['check4updates']; ?></a><?php
+                        }
+                    } else {
+                        ?> - <a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['check4updates']; ?></a><?php
+                    }
+                    ?>
+                </div>
+            </li>
+            <li>
+                <div class="list--name"><?php echo $hesklang['phpv']; ?></div>
+                <div class="list--status"><?php echo defined('HESK_DEMO') ? $hesklang['hdemo'] : PHP_VERSION . ' ' . (function_exists('mysqli_connect') ? '(MySQLi)' : '(MySQL)'); ?></div>
+            </li>
+            <li>
+                <div class="list--name"><?php echo $hesklang['mysqlv']; ?></div>
+                <div class="list--status"><?php echo defined('HESK_DEMO') ? $hesklang['hdemo'] : hesk_dbResult( hesk_dbQuery('SELECT VERSION() AS version') ); ?></div>
+            </li>
+            <li>
+                <div class="list--name">/hesk_settings.inc.php</div>
+                <div class="list--status">
+                    <?php
+                    if (is_writable(HESK_PATH . 'hesk_settings.inc.php')) {
+                        $enable_save_settings = 1;
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, <span class="success">'.$hesklang['writable'].'</span>';
+                    } else {
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, <span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_settings'];
+                    }
+                    ?>
+                </div>
+            </li>
+            <li>
+                <div class="list--name">/<?php echo $hesk_settings['attach_dir']; ?></div>
+                <div class="list--status">
+                    <?php
+                    if (is_dir(HESK_PATH . $hesk_settings['attach_dir'])) {
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, ';
+                        if (is_writable(HESK_PATH . $hesk_settings['attach_dir'])) {
+                            $enable_use_attachments = 1;
+                            echo '<span class="success">'.$hesklang['writable'].'</span>';
+                        } else {
+                            echo '<span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_attdir'];
+                        }
+                    } else {
+                        echo '<span class="error">'.$hesklang['no_exists'].'</span>, <span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_attdir'];
+                    }
+                    ?>
+                </div>
+            </li>
+            <li>
+                <div class="list--name">/<?php echo $hesk_settings['cache_dir']; ?></div>
+                <div class="list--status">
+                    <?php
+                    if (is_dir(HESK_PATH . $hesk_settings['cache_dir'])) {
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, ';
+                        if (is_writable(HESK_PATH . $hesk_settings['cache_dir'])) {
+                            $enable_use_attachments = 1;
+                            echo '<span class="success">'.$hesklang['writable'].'</span>';
+                        } else {
+                            echo '<span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_cdir'];
+                        }
+                    } else {
+                        echo '<span class="error">'.$hesklang['no_exists'].'</span>, <span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_cdir'];
+                    }
+                    ?>
+                </div>
+            </li>
+        </ul>
+    </div>
+    <script language="javascript" type="text/javascript"><!--
+        function hesk_checkFields() {
+            var d = document.form1;
+
+            // DISABLE SUBMIT BUTTON
+            d.submitbutton.disabled=true;
+
+            return true;
+        }
+
+        function hesk_toggleLayer(nr,setto) {
+            if (document.all)
+                document.all[nr].style.display = setto;
+            else if (document.getElementById)
+                document.getElementById(nr).style.display = setto;
+        }
+
+        function checkRequiredEmail(field) {
+            if (document.getElementById('s_require_email_0').checked && document.getElementById('s_email_view_ticket').checked)
+            {
+                if (field == 's_require_email_0' && confirm('<?php echo addslashes($hesklang['re_confirm1']); ?>'))
+                {
+                    document.getElementById('s_email_view_ticket').checked = false;
+                    return true;
+                }
+                else if (field == 's_email_view_ticket' && confirm('<?php echo addslashes($hesklang['re_confirm2']); ?>'))
+                {
+                    document.getElementById('s_require_email_1').checked = true;
+                    return true;
+                }
+                return false;
+            }
+            return true;
+        }
+        //-->
+    </script>
+    <form method="post" action="admin_settings_save.php" name="form1" onsubmit="return hesk_checkFields()">
+        <div class="settings__form form">
+            <section class="settings__form_block">
+                <h3><?php echo $hesklang['tab_6']; ?></h3>
+                <?php
+                $on = '';
+                $off = '';
+                $onload_div = 'none';
+                $onload_status = '';
+
+                if ($hesk_settings['smtp'])
+                {
+                    $on = 'checked';
+                    $onload_div = 'block';
+                }
+                else
+                {
+                    $off = 'checked';
+                    $onload_status=' disabled ';
+                }
+                ?>
+                <input type="hidden" name="tmp_smtp_host_name" value="<?php echo $hesk_settings['smtp_host_name']; ?>" />
+                <input type="hidden" name="tmp_smtp_host_port" value="<?php echo $hesk_settings['smtp_host_port']; ?>" />
+                <input type="hidden" name="tmp_smtp_timeout" value="<?php echo $hesk_settings['smtp_timeout']; ?>" />
+                <input type="hidden" name="tmp_smtp_user" value="<?php echo $hesk_settings['smtp_user']; ?>" />
+                <input type="hidden" name="tmp_smtp_password" value="<?php echo $hesk_settings['smtp_password']; ?>" />
+                <input type="hidden" name="tmp_smtp_ssl" value="<?php echo $hesk_settings['smtp_ssl']; ?>" />
+                <input type="hidden" name="tmp_smtp_tls" value="<?php echo $hesk_settings['smtp_tls']; ?>" />
+                <div class="radio-group">
+                    <h5>
+                        <span><?php echo $hesklang['emlsend2']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#55','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <div class="radio-list">
+                        <div class="radio-custom">
+                            <input type="radio" id="s_smtp0" name="s_smtp" value="0"
+                                   onclick="hesk_attach_disable(new Array('s1','s2','s3','s4','s5','s6','s7','s8','s9'))"
+                                   onchange="hesk_toggleLayerDisplay('smtp_settings');" <?php echo $off; ?>>
+                            <label for="s_smtp0"><?php echo $hesklang['phpmail']; ?></label>
+                        </div>
+                        <div class="radio-custom">
+                            <input type="radio" id="s_smtp1" name="s_smtp" value="1"
+                                   onclick="hesk_attach_enable(new Array('s1','s2','s3','s4','s5','s6','s7','s8','s9'))"
+                                   onchange="hesk_toggleLayerDisplay('smtp_settings');" <?php echo $on; ?>>
+                            <label for="s_smtp1"><?php echo $hesklang['smtp']; ?></label>
+                        </div>
+                    </div>
+                </div>
+                <div id="smtp_settings" style="display:<?php echo $onload_div; ?>; margin-bottom: 20px">
+                    <div class="form-group">
+                        <label>
+                            <span><?php echo $hesklang['smtph']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#55','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </label>
+                        <input type="text" id="s1" class="form-control" name="s_smtp_host_name" maxlength="255" value="<?php echo $hesk_settings['smtp_host_name']; ?>" <?php echo $onload_status; ?>>
+                    </div>
+                    <div class="form-group">
+                        <label>
+                            <span><?php echo $hesklang['smtpp']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#55','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </label>
+                        <input type="text" id="s2" class="form-control" name="s_smtp_host_port" maxlength="255" value="<?php echo $hesk_settings['smtp_host_port']; ?>" <?php echo $onload_status; ?>>
+                    </div>
+                    <div class="form-group">
+                        <label>
+                            <span><?php echo $hesklang['smtpt']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#55','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </label>
+                        <input type="text" id="s3" class="form-control" name="s_smtp_timeout" size="5" maxlength="255" value="<?php echo $hesk_settings['smtp_timeout']; ?>" <?php echo $onload_status; ?>>
+                    </div>
+                    <div class="checkbox-group row">
+                        <h5>
+                            <span><?php echo $hesklang['smtpssl']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#55','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </h5>
+                        <label class="switch-checkbox">
+                            <input type="checkbox" name="s_smtp_ssl" id="s7" value="1" <?php if ($hesk_settings['smtp_ssl']) { echo 'checked'; } ?>>
+                            <div class="switch-checkbox__bullet">
+                                <i>
+                                    <svg class="icon icon-close">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                    </svg>
+                                    <svg class="icon icon-tick">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                    </svg>
+                                </i>
+                            </div>
+                        </label>
+                    </div>
+                    <div class="checkbox-group row">
+                        <h5>
+                            <span><?php echo $hesklang['smtptls']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#55','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </h5>
+                        <label class="switch-checkbox">
+                            <input type="checkbox" name="s_smtp_tls" id="s9" value="1" <?php if ($hesk_settings['smtp_tls']) { echo 'checked'; } ?>>
+                            <div class="switch-checkbox__bullet">
+                                <i>
+                                    <svg class="icon icon-close">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                    </svg>
+                                    <svg class="icon icon-tick">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                    </svg>
+                                </i>
+                            </div>
+                        </label>
+                    </div>
+                    <div class="form-group">
+                        <label>
+                            <span><?php echo $hesklang['smtpu']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#55','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </label>
+                        <input type="text" id="s4" class="form-control" name="s_smtp_user" maxlength="255" value="<?php echo $hesk_settings['smtp_user']; ?>" <?php echo $onload_status; ?> autocomplete="off">
+                    </div>
+                    <div class="form-group">
+                        <label>
+                            <span><?php echo $hesklang['smtpw']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#55','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </label>
+                        <input type="password" id="s5" class="form-control" name="s_smtp_password" size="40" maxlength="255" value="<?php echo $hesk_settings['smtp_password']; ?>" <?php echo $onload_status; ?> autocomplete="off">
+                    </div>
+                    <div class="settings__form_submit" style="margin-top: 0">
+                        <a style="height: 40px" href="javascript:hesk_testSMTP()" class="btn btn--blue-border test-connection" ripple="ripple">
+                            <?php echo $hesklang['smtptest']; ?>
+                        </a>
+                    </div>
+                    <!-- START SMTP TEST -->
+                    <div id="smtp_test" style="display:none">
+                    </div>
+
+                    <script language="Javascript" type="text/javascript"><!--
+                        function hesk_testSMTP()
+                        {
+                            var element = document.getElementById('smtp_test');
+                            element.innerHTML = '<img src="<?php echo HESK_PATH; ?>img/loading.gif" width="24" height="24" alt="" border="0" style="vertical-align:text-bottom" /> <i><?php echo addslashes($hesklang['contest']); ?></i>';
+                            element.style.display = 'block';
+
+                            var s_smtp_host_name = document.getElementById('s1').value;
+                            var s_smtp_host_port = document.getElementById('s2').value;
+                            var s_smtp_timeout   = document.getElementById('s3').value;
+                            var s_smtp_user      = document.getElementById('s4').value;
+                            var s_smtp_password  = document.getElementById('s5').value;
+                            var s_smtp_ssl       = document.getElementById('s7').checked ? 1 : 0;
+                            var s_smtp_tls       = document.getElementById('s9').checked ? 1 : 0;
+
+                            var params = "test=smtp" +
+                                "&s_smtp_host_name=" + encodeURIComponent( s_smtp_host_name ) +
+                                "&s_smtp_host_port=" + encodeURIComponent( s_smtp_host_port ) +
+                                "&s_smtp_timeout="   + encodeURIComponent( s_smtp_timeout ) +
+                                "&s_smtp_user="      + encodeURIComponent( s_smtp_user ) +
+                                "&s_smtp_password="  + encodeURIComponent( s_smtp_password ) +
+                                "&s_smtp_ssl="       + encodeURIComponent( s_smtp_ssl ) +
+                                "&s_smtp_tls="       + encodeURIComponent( s_smtp_tls );
+
+                            xmlHttp=GetXmlHttpObject();
+                            if (xmlHttp==null)
+                            {
+                                return;
+                            }
+
+                            xmlHttp.open('POST','test_connection.php',true);
+                            xmlHttp.setRequestHeader("Content-type", "application/x-www-form-urlencoded");
+                            xmlHttp.setRequestHeader("Content-length", params.length);
+                            xmlHttp.setRequestHeader("Connection", "close");
+
+                            xmlHttp.onreadystatechange = function()
+                            {
+                                if (xmlHttp.readyState == 4 && xmlHttp.status == 200)
+                                {
+                                    element.innerHTML = xmlHttp.responseText;
+                                }
+                            }
+
+                            xmlHttp.send(params);
+                        }
+                        //-->
+                    </script>
+                    <!-- END SMTP TEST -->
+                    <div class="divider"></div>
+                </div>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['emlpipe']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#54','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_email_piping" value="1" <?php if ($hesk_settings['email_piping']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <tr>
+                    <td>
+                        <?php
+                        $onload_div = 'none';
+                        $onload_status = '';
+
+                        if ($hesk_settings['pop3']) {
+                            $onload_div = 'block';
+                        } else {
+                            $onload_status=' disabled ';
+                        }
+                        ?>
+                        <input type="hidden" name="tmp_pop3_host_name" value="<?php echo $hesk_settings['pop3_host_name']; ?>">
+                        <input type="hidden" name="tmp_pop3_host_port" value="<?php echo $hesk_settings['pop3_host_port']; ?>">
+                        <input type="hidden" name="tmp_pop3_user" value="<?php echo $hesk_settings['pop3_user']; ?>">
+                        <input type="hidden" name="tmp_pop3_password" value="<?php echo $hesk_settings['pop3_password']; ?>">
+                        <input type="hidden" name="tmp_pop3_tls" value="<?php echo $hesk_settings['pop3_tls']; ?>">
+                        <input type="hidden" name="tmp_pop3_keep" value="<?php echo $hesk_settings['pop3_keep']; ?>">
+                    </td>
+                </tr>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['pop3']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#59','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_email_piping" value="1"
+                               onclick="hesk_attach_handle(this, new Array('p0','p1','p2','p4','p5','p6','p7'))" onchange="hesk_toggleLayerDisplay('pop3_settings');"
+                            <?php if ($hesk_settings['pop3']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <div id="pop3_settings" style="display:<?php echo $onload_div; ?>; margin-bottom: 20px">
+                    <div class="form-group short">
+                        <label>
+                            <span><?php echo $hesklang['pjt']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#59','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </label>
+                        <input type="text" id="p0" class="form-control" name="s_pop3_job_wait" maxlength="5" value="<?php echo $hesk_settings['pop3_job_wait']; ?>" <?php echo $onload_status; ?>>
+                        <span><?php echo $hesklang['pjt2']; ?></span>
+                    </div>
+                    <div class="form-group">
+                        <label>
+                            <span><?php echo $hesklang['pop3h']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#59','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </label>
+                        <input type="text" id="p1" class="form-control" name="s_pop3_host_name" maxlength="255" value="<?php echo $hesk_settings['pop3_host_name']; ?>" <?php echo $onload_status; ?>>
+                    </div>
+                    <div class="form-group short">
+                        <label>
+                            <span><?php echo $hesklang['pop3p']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#59','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </label>
+                        <input type="text" id="p2" class="form-control" name="s_pop3_host_port" maxlength="255" value="<?php echo $hesk_settings['pop3_host_port']; ?>" <?php echo $onload_status; ?>>
+                    </div>
+                    <div class="checkbox-group row">
+                        <h5>
+                            <span><?php echo $hesklang['pop3tls']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#59','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </h5>
+                        <label class="switch-checkbox">
+                            <input type="checkbox" name="s_pop3_tls" id="p4" value="1" <?php if ($hesk_settings['pop3_tls']) { echo 'checked'; } ?> <?php echo $onload_status; ?>>
+                            <div class="switch-checkbox__bullet">
+                                <i>
+                                    <svg class="icon icon-close">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                    </svg>
+                                    <svg class="icon icon-tick">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                    </svg>
+                                </i>
+                            </div>
+                        </label>
+                    </div>
+                    <div class="checkbox-group row">
+                        <h5>
+                            <span><?php echo $hesklang['pop3keep']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#59','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </h5>
+                        <label class="switch-checkbox">
+                            <input type="checkbox" name="s_pop3_keep" id="p7" value="1" <?php if ($hesk_settings['pop3_keep']) { echo 'checked'; } ?> <?php echo $onload_status; ?>>
+                            <div class="switch-checkbox__bullet">
+                                <i>
+                                    <svg class="icon icon-close">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                    </svg>
+                                    <svg class="icon icon-tick">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                    </svg>
+                                </i>
+                            </div>
+                        </label>
+                    </div>
+                    <div class="form-group">
+                        <label>
+                            <span><?php echo $hesklang['pop3u']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#59','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </label>
+                        <input type="text" id="p5" name="s_pop3_user" class="form-control" maxlength="255" value="<?php echo $hesk_settings['pop3_user']; ?>" <?php echo $onload_status; ?> autocomplete="off">
+                    </div>
+                    <div class="form-group">
+                        <label>
+                            <span><?php echo $hesklang['pop3w']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#59','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </label>
+                        <input type="password" id="p6" name="s_pop3_password" class="form-control" maxlength="255" value="<?php echo $hesk_settings['pop3_password']; ?>" <?php echo $onload_status; ?> autocomplete="off">
+                    </div>
+                    <div class="settings__form_submit" style="margin-top: 0">
+                        <a style="height: 40px" href="javascript:hesk_testPOP3()" class="btn btn--blue-border test-connection" ripple="ripple">
+                            <?php echo $hesklang['pop3test']; ?>
+                        </a>
+                    </div>
+                    <div id="pop3_test" style="display:none">
+                    </div>
+                    <script language="Javascript" type="text/javascript"><!--
+                        function hesk_testPOP3()
+                        {
+                            var element = document.getElementById('pop3_test');
+                            element.innerHTML = '<img src="<?php echo HESK_PATH; ?>img/loading.gif" width="24" height="24" alt="" border="0" style="vertical-align:text-bottom" /> <i><?php echo addslashes($hesklang['contest']); ?></i>';
+                            element.style.display = 'block';
+
+                            var s_pop3_host_name = document.getElementById('p1').value;
+                            var s_pop3_host_port = document.getElementById('p2').value;
+                            var s_pop3_user      = document.getElementById('p5').value;
+                            var s_pop3_password  = document.getElementById('p6').value;
+                            var s_pop3_tls       = document.getElementById('p4').checked ? 1 : 0;
+
+                            var params = "test=pop3" +
+                                "&s_pop3_host_name="  + encodeURIComponent( s_pop3_host_name ) +
+                                "&s_pop3_host_port=" + encodeURIComponent( s_pop3_host_port ) +
+                                "&s_pop3_user="      + encodeURIComponent( s_pop3_user ) +
+                                "&s_pop3_password="  + encodeURIComponent( s_pop3_password ) +
+                                "&s_pop3_tls="       + encodeURIComponent( s_pop3_tls );
+
+                            xmlHttp=GetXmlHttpObject();
+                            if (xmlHttp==null)
+                            {
+                                return;
+                            }
+
+                            xmlHttp.open('POST','test_connection.php',true);
+                            xmlHttp.setRequestHeader("Content-type", "application/x-www-form-urlencoded");
+                            xmlHttp.setRequestHeader("Content-length", params.length);
+                            xmlHttp.setRequestHeader("Connection", "close");
+
+                            xmlHttp.onreadystatechange = function()
+                            {
+                                if (xmlHttp.readyState == 4 && xmlHttp.status == 200)
+                                {
+                                    element.innerHTML = xmlHttp.responseText;
+                                }
+                            }
+
+                            xmlHttp.send(params);
+                        }
+                        //-->
+                    </script>
+                    <div class="divider"></div>
+                </div> <!-- END POP3 SETTINGS DIV -->
+                <?php
+                $onload_div = 'none';
+                $onload_status = '';
+
+                if ($hesk_settings['imap'])
+                {
+                    $onload_div = 'block';
+                }
+                else
+                {
+                    $onload_status=' disabled ';
+                }
+                ?>
+                <input type="hidden" name="tmp_imap_job_wait" value="<?php echo $hesk_settings['imap_job_wait']; ?>" />
+                <input type="hidden" name="tmp_imap_host_name" value="<?php echo $hesk_settings['imap_host_name']; ?>" />
+                <input type="hidden" name="tmp_imap_host_port" value="<?php echo $hesk_settings['imap_host_port']; ?>" />
+                <input type="hidden" name="tmp_imap_user" value="<?php echo $hesk_settings['imap_user']; ?>" />
+                <input type="hidden" name="tmp_imap_password" value="<?php echo $hesk_settings['imap_password']; ?>" />
+                <input type="hidden" name="tmp_imap_enc" value="<?php echo $hesk_settings['imap_enc']; ?>" />
+                <input type="hidden" name="tmp_imap_keep" value="<?php echo $hesk_settings['imap_keep']; ?>" />
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['imap']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#67','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <?php if (!function_exists('imap_open')): ?>
+                    <span style="margin-left: 24px;"><i><?php echo $hesklang['disabled']; ?></i> - <?php echo $hesklang['imap_not']; ?></span>
+                    <?php $onload_div = 'none'; ?>
+                    <?php else: ?>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_imap" value="1"
+                               onclick="hesk_attach_handle(this, new Array('i0','i1','i2','i3','i4','i5','i6','i7','i9'))"
+                               onchange="hesk_toggleLayerDisplay('imap_settings');"
+                               <?php if ($hesk_settings['imap']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                    <?php endif; ?>
+                </div>
+                <div id="imap_settings" style="display:<?php echo $onload_div; ?>; margin-bottom: 20px">
+                    <div class="form-group short">
+                        <label>
+                            <span><?php echo $hesklang['pjt']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#67','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </label>
+                        <input type="text" id="i0" name="s_imap_job_wait" class="form-control" maxlength="5" value="<?php echo $hesk_settings['imap_job_wait']; ?>" <?php echo $onload_status; ?>>
+                        <span><?php echo $hesklang['pjt2']; ?></span>
+                    </div>
+                    <div class="form-group">
+                        <label>
+                            <span><?php echo $hesklang['imaph']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#67','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </label>
+                        <input type="text" id="i1" class="form-control" name="s_imap_host_name" maxlength="255" value="<?php echo $hesk_settings['imap_host_name']; ?>" <?php echo $onload_status; ?>>
+                    </div>
+                    <div class="form-group short">
+                        <label>
+                            <span><?php echo $hesklang['imapp']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#67','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </label>
+                        <input type="text" id="i2" name="s_imap_host_port" class="form-control" maxlength="255" value="<?php echo $hesk_settings['imap_host_port']; ?>" <?php echo $onload_status; ?>>
+                    </div>
+                    <?php
+                    $none = $hesk_settings['imap_enc'] == '' ? 'checked="checked"' : '';
+                    $ssl = $hesk_settings['imap_enc'] == 'ssl' ? 'checked="checked"' : '';
+                    $tls = $hesk_settings['imap_enc'] == 'tls' ? 'checked="checked"' : '';
+                    ?>
+                    <div class="radio-group">
+                        <h5>
+                            <span><?php echo $hesklang['enc']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#67','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </h5>
+                        <div class="radio-list">
+                            <div class="radio-custom">
+                                <input type="radio" name="s_imap_enc" value="ssl" id="i9" <?php echo $ssl; echo $onload_status; ?>>
+                                <label for="i9"><?php echo $hesklang['ssl']; ?></label>
+                            </div>
+                            <div class="radio-custom">
+                                <input type="radio" name="s_imap_enc" value="tls" id="i4" <?php echo $tls; echo $onload_status; ?>>
+                                <label for="i4"><?php echo $hesklang['tls']; ?></label>
+                            </div>
+                            <div class="radio-custom">
+                                <input type="radio" name="s_imap_enc" value="" id="i3" <?php echo $none; echo $onload_status; ?>>
+                                <label for="i3"><?php echo $hesklang['none']; ?></label>
+                            </div>
+                        </div>
+                    </div>
+                    <div class="checkbox-group row">
+                        <h5>
+                            <span><?php echo $hesklang['pop3keep']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#67','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </h5>
+                        <label class="switch-checkbox">
+                            <input type="checkbox" name="s_pop3_keep" id="i7" value="1" <?php if ($hesk_settings['imap_keep']) { echo 'checked'; } ?> <?php echo $onload_status; ?>>
+                            <div class="switch-checkbox__bullet">
+                                <i>
+                                    <svg class="icon icon-close">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                    </svg>
+                                    <svg class="icon icon-tick">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                    </svg>
+                                </i>
+                            </div>
+                        </label>
+                    </div>
+                    <div class="form-group">
+                        <label>
+                            <span><?php echo $hesklang['imapu']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#67','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </label>
+                        <input type="text" id="i5" name="s_imap_user" class="form-control" maxlength="255" value="<?php echo $hesk_settings['imap_user']; ?>" <?php echo $onload_status; ?> autocomplete="off">
+                    </div>
+                    <div class="form-group">
+                        <label>
+                            <span><?php echo $hesklang['imapw']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#67','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </label>
+                        <input type="password" id="i6" name="s_imap_password" class="form-control" maxlength="255" value="<?php echo $hesk_settings['imap_password']; ?>" <?php echo $onload_status; ?> autocomplete="off">
+                    </div>
+                    <div class="settings__form_submit" style="margin-top: 0">
+                        <a style="height: 40px" href="javascript:hesk_testIMAP()" class="btn btn--blue-border test-connection" ripple="ripple">
+                            <?php echo $hesklang['imaptest']; ?>
+                        </a>
+                    </div>
+                    <!-- START IMAP TEST -->
+                    <div id="imap_test" style="display:none">
+                    </div>
+
+                    <script language="Javascript" type="text/javascript"><!--
+                        function hesk_testIMAP()
+                        {
+                            var element = document.getElementById('imap_test');
+                            element.innerHTML = '<img src="<?php echo HESK_PATH; ?>img/loading.gif" width="24" height="24" alt="" border="0" style="vertical-align:text-bottom" /> <i><?php echo addslashes($hesklang['contest']); ?></i>';
+                            element.style.display = 'block';
+
+                            var s_imap_host_name = document.getElementById('i1').value;
+                            var s_imap_host_port = document.getElementById('i2').value;
+                            var s_imap_user      = document.getElementById('i5').value;
+                            var s_imap_password  = document.getElementById('i6').value;
+                            var s_imap_enc       = document.getElementById('i4').checked ? 'tls' : (document.getElementById('i9').checked ? 'ssl' : '');
+
+                            var params = "test=imap" +
+                                "&s_imap_host_name="  + encodeURIComponent( s_imap_host_name ) +
+                                "&s_imap_host_port=" + encodeURIComponent( s_imap_host_port ) +
+                                "&s_imap_user="      + encodeURIComponent( s_imap_user ) +
+                                "&s_imap_password="  + encodeURIComponent( s_imap_password ) +
+                                "&s_imap_enc="       + encodeURIComponent( s_imap_enc );
+
+                            xmlHttp=GetXmlHttpObject();
+                            if (xmlHttp==null)
+                            {
+                                return;
+                            }
+
+                            xmlHttp.open('POST','test_connection.php',true);
+                            xmlHttp.setRequestHeader("Content-type", "application/x-www-form-urlencoded");
+                            xmlHttp.setRequestHeader("Content-length", params.length);
+                            xmlHttp.setRequestHeader("Connection", "close");
+
+                            xmlHttp.onreadystatechange = function()
+                            {
+                                if (xmlHttp.readyState == 4 && xmlHttp.status == 200)
+                                {
+                                    element.innerHTML = xmlHttp.responseText;
+                                }
+                            }
+
+                            xmlHttp.send(params);
+                        }
+                        //-->
+                    </script>
+                    <!-- END IMAP TEST -->
+                    <div class="divider"></div>
+                </div> <!-- END IMAP SETTINGS DIV -->
+            </section>
+            <section class="settings__form_block">
+                <h3><?php echo $hesklang['loops']; ?></h3>
+                <div class="form-group short">
+                    <label>
+                        <span><?php echo $hesklang['looph']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#60','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" name="s_loop_hits" class="form-control" maxlength="5" value="<?php echo $hesk_settings['loop_hits']; ?>">
+                </div>
+                <div class="form-group short">
+                    <label>
+                        <span><?php echo $hesklang['loopt']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#60','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" name="s_loop_time" class="form-control" maxlength="5" value="<?php echo $hesk_settings['loop_time']; ?>">
+                    <span><?php echo $hesklang['ss']; ?></span>
+                </div>
+            </section>
+            <section class="settings__form_block">
+                <h3><?php echo $hesklang['suge']; ?></h3>
+                <tr>
+                    <td>
+                        <?php
+                        $onload_div = 'none';
+                        $onload_status = '';
+
+                        if ($hesk_settings['detect_typos']) {
+                            $onload_div = 'block';
+                        } else {
+                            $onload_status=' disabled="disabled" ';
+                        }
+                        ?>
+                    </td>
+                </tr>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['suge']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#62','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_detect_typos" value="1" onclick="hesk_attach_handle(this, 'd1')"
+                               onchange="hesk_toggleLayerDisplay('detect_typos')"
+                               <?php if ($hesk_settings['detect_typos']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <div id="detect_typos" style="display:<?php echo $onload_div; ?>">
+                    <div class="form-group">
+                        <label>
+                            <span><?php echo $hesklang['epro']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#63','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </label>
+                        <textarea style="margin-left: 24px;" name="s_email_providers" id="d1" class="form-control"><?php echo implode("\n", $hesk_settings['email_providers']); ?></textarea>
+                    </div>
+                </div>
+            </section>
+            <section class="settings__form_block">
+                <h3><?php echo $hesklang['custnot']; ?></h3>
+                <div class="checkbox-group">
+                    <h5>
+                        <span><?php echo $hesklang['custnot']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#65','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <div class="checkbox-list">
+                        <div class="checkbox-custom">
+                            <input type="checkbox" id="s_notify_new1" name="s_notify_new" value="1" onchange="hesk_toggleLayerDisplay('skip_notify');" <?php if ($hesk_settings['notify_new']) {echo 'checked';} ?>>
+                            <label for="s_notify_new1"><?php echo $hesklang['notnew']; ?></label>
+                        </div>
+                        <div id="skip_notify" style="margin-left:25px;display:<?php echo $hesk_settings['notify_new'] ? 'block' : 'none'; ?>">
+                            <div class="checkbox-custom">
+                                <input type="checkbox" id="s_notify_skip_spam1" name="s_notify_skip_spam" value="1" <?php if ($hesk_settings['notify_skip_spam']) {echo 'checked';} ?>/>
+                                <label for="s_notify_skip_spam1"><?php echo $hesklang['enn']; ?></label>
+                            </div>
+                            <div class="form-group">
+                                <textarea class="form-control" name="s_notify_spam_tags" rows="5" cols="40" style="margin-left:25px;"><?php echo hesk_htmlspecialchars( implode("\n", $hesk_settings['notify_spam_tags']) ); ?></textarea>
+                            </div>
+                        </div>
+                        <div class="checkbox-custom">
+                            <input type="checkbox" id="s_notify_closed1" name="s_notify_closed" value="1" <?php if ($hesk_settings['notify_closed']) {echo 'checked';} ?>>
+                            <label for="s_notify_closed1"><?php echo $hesklang['notclo']; ?></label>
+                        </div>
+                    </div>
+                </div>
+            </section>
+            <section class="settings__form_block">
+                <h3><?php echo $hesklang['other']; ?></h3>
+                <div class="checkbox-group">
+                    <h5>
+                        <span><?php echo $hesklang['remqr']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#61','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="s_strip_quoted1" name="s_strip_quoted" value="1" <?php if ($hesk_settings['strip_quoted']) {echo 'checked';} ?>>
+                        <label for="s_strip_quoted1"><?php echo $hesklang['remqr2']; ?></label>
+                    </div>
+                </div>
+                <div class="checkbox-group">
+                    <h5>
+                        <span><?php echo $hesklang['emlreqmsg']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#66','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="s_eml_req_msg1" name="s_eml_req_msg" value="1" <?php if ($hesk_settings['eml_req_msg']) {echo 'checked';} ?>>
+                        <label for="s_eml_req_msg1"><?php echo $hesklang['emlreqmsg2']; ?></label>
+                    </div>
+                </div>
+                <div class="checkbox-group">
+                    <h5>
+                        <span><?php echo $hesklang['embed']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#64','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="s_save_embedded1" name="s_save_embedded" value="1" <?php if ($hesk_settings['save_embedded']) {echo 'checked';} ?>>
+                        <label for="s_save_embedded1"><?php echo $hesklang['embed2']; ?></label>
+                    </div>
+                </div>
+                <div class="checkbox-group">
+                    <h5>
+                        <span><?php echo $hesklang['meml']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#57','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="s_multi_eml1" name="s_multi_eml" value="1" <?php if ($hesk_settings['multi_eml']) {echo 'checked';} ?>>
+                        <label for="s_multi_eml1"><?php echo $hesklang['meml2']; ?></label>
+                    </div>
+                </div>
+                <div class="checkbox-group">
+                    <h5>
+                        <span><?php echo $hesklang['sconfe']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#50','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="s_confirm_email1" name="s_confirm_email" value="1" <?php if ($hesk_settings['confirm_email']) {echo 'checked';} ?>>
+                        <label for="s_confirm_email1"><?php echo $hesklang['sconfe2']; ?></label>
+                    </div>
+                </div>
+                <div class="checkbox-group">
+                    <h5>
+                        <span><?php echo $hesklang['oo']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>email.html#58','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="s_open_only1" name="s_open_only" value="1" <?php if ($hesk_settings['open_only']) {echo 'checked';} ?>/>
+                        <label for="s_open_only1"><?php echo $hesklang['ool']; ?></label>
+                    </div>
+                </div>
+            </section>
+            <div class="settings__form_submit">
+                <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+                <input type="hidden" name="section" value="EMAIL">
+                <button id="submitbutton" style="display: inline-flex" type="submit" class="btn btn-full" ripple="ripple"
+                    <?php echo $enable_save_settings ? '' : 'disabled'; ?>>
+                    <?php echo $hesklang['save_changes']; ?>
+                </button>
+
+                <?php if (!$enable_save_settings): ?>
+                    <div class="error"><?php echo $hesklang['e_save_settings']; ?></div>
+                <?php endif; ?>
+            </div>
+        </div>
+    </form>
+</div>
+
+<?php
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+
+function hesk_checkVersion()
+{
+	global $hesk_settings;
+
+	if ($latest = hesk_getLatestVersion() )
+    {
+    	if ( strlen($latest) > 12 )
+        {
+        	return -1;
+        }
+		elseif ($latest == $hesk_settings['hesk_version'])
+        {
+        	return true;
+        }
+        else
+        {
+        	return $latest;
+        }
+    }
+    else
+    {
+		return -1;
+    }
+
+} // END hesk_checkVersion()
+
+
+function hesk_getLatestVersion()
+{
+	global $hesk_settings;
+
+	// Do we have a cached version file?
+	if ( file_exists(HESK_PATH . $hesk_settings['cache_dir'] . '/__latest.txt') )
+    {
+        if ( preg_match('/^(\d+)\|([\d.]+)+$/', @file_get_contents(HESK_PATH . $hesk_settings['cache_dir'] . '/__latest.txt'), $matches) && (time() - intval($matches[1])) < 3600  )
+        {
+			return $matches[2];
+        }
+    }
+
+	// No cached file or older than 3600 seconds, try to get an update
+    $hesk_version_url = 'http://hesk.com/version';
+
+	// Try using cURL
+	if ( function_exists('curl_init') )
+	{
+		$ch = curl_init();
+		curl_setopt($ch, CURLOPT_URL, $hesk_version_url);
+		curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1);
+		curl_setopt($ch, CURLOPT_CONNECTTIMEOUT, 6);
+		$latest = curl_exec($ch);
+		curl_close($ch);
+		return hesk_cacheLatestVersion($latest);
+	}
+
+    // Try using a simple PHP function instead
+	if ($latest = @file_get_contents($hesk_version_url) )
+    {
+		return hesk_cacheLatestVersion($latest);
+    }
+
+	// Can't check automatically, will need a manual check
+    return false;
+
+} // END hesk_getLatestVersion()
+
+
+function hesk_cacheLatestVersion($latest)
+{
+	global $hesk_settings;
+
+	@file_put_contents(HESK_PATH . $hesk_settings['cache_dir'] . '/__latest.txt', time() . '|' . $latest);
+
+	return $latest;
+
+} // END hesk_cacheLatestVersion()
+?>
diff --git a/hesk/admin/admin_settings_general.php b/hesk/admin/admin_settings_general.php
new file mode 100644
index 0000000..6eb8296
--- /dev/null
+++ b/hesk/admin/admin_settings_general.php
@@ -0,0 +1,990 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+define('LOAD_TABS',1);
+
+// Make sure the install folder is deleted
+if (is_dir(HESK_PATH . 'install')) {die('Please delete the <b>install</b> folder from your server for security reasons then refresh this page!');}
+
+// Get all the required files and functions
+require(HESK_PATH . 'hesk_settings.inc.php');
+
+// Save the default language for the settings page before choosing user's preferred one
+$hesk_settings['language_default'] = $hesk_settings['language'];
+require(HESK_PATH . 'inc/common.inc.php');
+$hesk_settings['language'] = $hesk_settings['language_default'];
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+require(HESK_PATH . 'inc/setup_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+// Check permissions for this feature
+hesk_checkPermission('can_man_settings');
+
+// Load custom fields
+require_once(HESK_PATH . 'inc/custom_fields.inc.php');
+
+// Test languages function
+if (isset($_GET['test_languages']))
+{
+	hesk_testLanguage(0);
+} elseif (isset($_GET['test_themes'])) {
+    hesk_testTheme(0);
+}
+
+$help_folder = '../language/' . $hesk_settings['languages'][$hesk_settings['language']]['folder'] . '/help_files/';
+
+$enable_save_settings   = 0;
+$enable_use_attachments = 0;
+
+// Print header
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+// Print main manage users page
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+// Demo mode? Hide values of sensitive settings
+if ( defined('HESK_DEMO') )
+{
+	$hesk_settings['db_host']			= $hesklang['hdemo'];
+	$hesk_settings['db_name']			= $hesklang['hdemo'];
+	$hesk_settings['db_user']			= $hesklang['hdemo'];
+	$hesk_settings['db_pass']			= $hesklang['hdemo'];
+	$hesk_settings['db_pfix']			= $hesklang['hdemo'];
+	$hesk_settings['smtp_host_name']	= $hesklang['hdemo'];
+	$hesk_settings['smtp_user']			= $hesklang['hdemo'];
+	$hesk_settings['smtp_password']		= $hesklang['hdemo'];
+	$hesk_settings['pop3_host_name']	= $hesklang['hdemo'];
+	$hesk_settings['pop3_user']			= $hesklang['hdemo'];
+	$hesk_settings['pop3_password']		= $hesklang['hdemo'];
+	$hesk_settings['imap_host_name']	= $hesklang['hdemo'];
+	$hesk_settings['imap_user']			= $hesklang['hdemo'];
+	$hesk_settings['imap_password']		= $hesklang['hdemo'];
+	$hesk_settings['recaptcha_public_key']	= $hesklang['hdemo'];
+	$hesk_settings['recaptcha_private_key']	= $hesklang['hdemo'];
+}
+
+/* This will handle error, success and notice messages */
+hesk_handle_messages();
+?>
+<div class="main__content settings">
+    <div class="settings__status">
+        <h3><?php echo $hesklang['check_status']; ?></h3>
+        <ul class="settings__status_list">
+            <li>
+                <div class="list--name"><?php echo $hesklang['v']; ?></div>
+                <div class="list--status">
+                    <?php echo $hesk_settings['hesk_version']; ?>
+                    <?php
+                    if ($hesk_settings['check_updates']) {
+                        $latest = hesk_checkVersion();
+
+                        if ($latest === true) {
+                            echo ' - <span style="color:green">' . $hesklang['hud'] . '</span> ';
+                        } elseif ($latest != -1) {
+                            // Is this a beta/dev version?
+                            if (strpos($hesk_settings['hesk_version'], 'beta') || strpos($hesk_settings['hesk_version'], 'dev') || strpos($hesk_settings['hesk_version'], 'RC')) {
+                                echo ' <span style="color:darkorange">' . $hesklang['beta'] . '</span> '; ?><br><a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['check4updates']; ?></a><?php
+                            } else {
+                                echo ' - <span style="color:darkorange;font-weight:bold">' . $hesklang['hnw'] . '</span> '; ?><br><a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['getup']; ?></a><?php
+                            }
+                        } else {
+                            ?> - <a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['check4updates']; ?></a><?php
+                        }
+                    } else {
+                        ?> - <a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['check4updates']; ?></a><?php
+                    }
+                    ?>
+                </div>
+            </li>
+            <li>
+                <div class="list--name"><?php echo $hesklang['phpv']; ?></div>
+                <div class="list--status"><?php echo defined('HESK_DEMO') ? $hesklang['hdemo'] : PHP_VERSION . ' ' . (function_exists('mysqli_connect') ? '(MySQLi)' : '(MySQL)'); ?></div>
+            </li>
+            <li>
+                <div class="list--name"><?php echo $hesklang['mysqlv']; ?></div>
+                <div class="list--status"><?php echo defined('HESK_DEMO') ? $hesklang['hdemo'] : hesk_dbResult( hesk_dbQuery('SELECT VERSION() AS version') ); ?></div>
+            </li>
+            <li>
+                <div class="list--name">/hesk_settings.inc.php</div>
+                <div class="list--status">
+                    <?php
+                    if (is_writable(HESK_PATH . 'hesk_settings.inc.php')) {
+                        $enable_save_settings = 1;
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, <span class="success">'.$hesklang['writable'].'</span>';
+                    } else {
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, <span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_settings'];
+                    }
+                    ?>
+                </div>
+            </li>
+            <li>
+                <div class="list--name">/<?php echo $hesk_settings['attach_dir']; ?></div>
+                <div class="list--status">
+                    <?php
+                    if (is_dir(HESK_PATH . $hesk_settings['attach_dir'])) {
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, ';
+                        if (is_writable(HESK_PATH . $hesk_settings['attach_dir'])) {
+                            $enable_use_attachments = 1;
+                            echo '<span class="success">'.$hesklang['writable'].'</span>';
+                        } else {
+                            echo '<span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_attdir'];
+                        }
+                    } else {
+                        echo '<span class="error">'.$hesklang['no_exists'].'</span>, <span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_attdir'];
+                    }
+                    ?>
+                </div>
+            </li>
+            <li>
+                <div class="list--name">/<?php echo $hesk_settings['cache_dir']; ?></div>
+                <div class="list--status">
+                    <?php
+                    if (is_dir(HESK_PATH . $hesk_settings['cache_dir'])) {
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, ';
+                        if (is_writable(HESK_PATH . $hesk_settings['cache_dir'])) {
+                            $enable_use_attachments = 1;
+                            echo '<span class="success">'.$hesklang['writable'].'</span>';
+                        } else {
+                            echo '<span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_cdir'];
+                        }
+                    } else {
+                        echo '<span class="error">'.$hesklang['no_exists'].'</span>, <span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_cdir'];
+                    }
+                    ?>
+                </div>
+            </li>
+        </ul>
+    </div>
+    <script language="javascript" type="text/javascript"><!--
+        function hesk_checkFields() {
+            var d=document.form1;
+
+            // GENERAL
+            if (d.s_site_title.value=='') {alert('<?php echo addslashes($hesklang['err_sname']); ?>'); return false;}
+            if (d.s_site_url.value=='') {alert('<?php echo addslashes($hesklang['err_surl']); ?>'); return false;}
+            if (d.s_hesk_title.value=='') {alert('<?php echo addslashes($hesklang['err_htitle']); ?>'); return false;}
+            if (d.s_hesk_url.value=='') {alert('<?php echo addslashes($hesklang['err_hurl']); ?>'); return false;}
+            if (d.s_webmaster_mail.value=='' || d.s_webmaster_mail.value.indexOf(".") == -1 || d.s_webmaster_mail.value.indexOf("@") == -1)
+            {alert('<?php echo addslashes($hesklang['err_wmmail']); ?>'); return false;}
+            if (d.s_noreply_mail.value=='' || d.s_noreply_mail.value.indexOf(".") == -1 || d.s_noreply_mail.value.indexOf("@") == -1)
+            {alert('<?php echo addslashes($hesklang['err_nomail']); ?>'); return false;}
+
+            if (d.s_db_host.value=='') {alert('<?php echo addslashes($hesklang['err_dbhost']); ?>'); return false;}
+            if (d.s_db_name.value=='') {alert('<?php echo addslashes($hesklang['err_dbname']); ?>'); return false;}
+            if (d.s_db_user.value=='') {alert('<?php echo addslashes($hesklang['err_dbuser']); ?>'); return false;}
+            if (d.s_db_pass.value=='')
+            {
+                if (!confirm('<?php echo addslashes($hesklang['mysql_root']); ?>'))
+                {
+                    return false;
+                }
+            }
+
+            // DISABLE SUBMIT BUTTON
+            d.submitbutton.disabled=true;
+
+            return true;
+        }
+
+        function hesk_toggleLayer(nr,setto) {
+            if (document.all)
+                document.all[nr].style.display = setto;
+            else if (document.getElementById)
+                document.getElementById(nr).style.display = setto;
+        }
+
+        function hesk_testLanguage()
+        {
+            window.open('admin_settings_general.php?test_languages=1',"Hesk_window","height=400,width=500,menubar=0,location=0,toolbar=0,status=0,resizable=1,scrollbars=1");
+            return false;
+        }
+
+        function hesk_testTheme()
+        {
+            window.open('admin_settings_general.php?test_themes=1',"Hesk_window","height=400,width=500,menubar=0,location=0,toolbar=0,status=0,resizable=1,scrollbars=1");
+            return false;
+        }
+        //-->
+    </script>
+    <form method="post" action="admin_settings_save.php" name="form1" onsubmit="return hesk_checkFields()">
+        <div class="settings__form form">
+            <section class="settings__form_block">
+                <h3><?php echo $hesklang['gs']; ?></h3>
+                <div class="form-group">
+                    <label>
+                        <span><?php echo $hesklang['wbst_title']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>general.html#1','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_site_title" maxlength="255" value="<?php echo $hesk_settings['site_title']; ?>">
+                </div>
+                <div class="form-group">
+                    <label>
+                        <span><?php echo $hesklang['wbst_url']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>general.html#2','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_site_url" maxlength="255" value="<?php echo $hesk_settings['site_url']; ?>">
+                </div>
+                <div class="form-group">
+                    <label>
+                        <span><?php echo $hesklang['hesk_title']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#6','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_hesk_title" maxlength="255" value="<?php echo $hesk_settings['hesk_title']; ?>">
+                </div>
+                <div class="form-group">
+                    <label>
+                        <span><?php echo $hesklang['hesk_url']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#7','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_hesk_url" maxlength="255" value="<?php echo $hesk_settings['hesk_url']; ?>">
+                </div>
+                <div class="form-group">
+                    <label>
+                        <span><?php echo $hesklang['email_wm']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>general.html#4','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_webmaster_mail" maxlength="255" value="<?php echo $hesk_settings['webmaster_mail']; ?>">
+                </div>
+                <div class="form-group">
+                    <label>
+                        <span><?php echo $hesklang['email_noreply']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>general.html#5','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_noreply_mail" maxlength="255" value="<?php echo $hesk_settings['noreply_mail']; ?>">
+                </div>
+                <div class="form-group">
+                    <label>
+                        <span><?php echo $hesklang['email_name']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>general.html#6','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_noreply_name" maxlength="255" value="<?php echo $hesk_settings['noreply_name']; ?>">
+                </div>
+                <div class="form-group">
+                    <label>
+                        <span><?php echo $hesklang['site_theme']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>general.html#58','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <div class="dropdown-select center out-close">
+                        <select name="s_site_theme">
+                            <?php echo hesk_testTheme(1); ?>
+                        </select>
+                    </div>
+                    <button type="button" class="btn btn--blue-border" style="margin-left: 20px" ripple="ripple"
+                            onclick="return hesk_testTheme()">
+                        <?php echo $hesklang['test_theme_folder']; ?>
+                    </button>
+                </div>
+            </section>
+            <section class="settings__form_block language">
+                <h3><?php echo $hesklang['lgs']; ?></h3>
+                <div class="form-group row">
+                    <label>
+                        <span><?php echo $hesklang['hesk_lang']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>general.html#9','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <div class="dropdown-select center out-close">
+                        <select name="s_language">
+                            <?php echo hesk_testLanguage(1); ?>
+                        </select>
+                    </div>
+                    <button type="button" class="btn btn--blue-border" style="margin-left: 20px" ripple="ripple"
+                            onclick="return hesk_testLanguage()">
+                        <?php echo $hesklang['s_inl']; ?>
+                    </button>
+                </div>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['s_mlang']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>general.html#43','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_can_sel_lang" <?php echo $hesk_settings['can_sel_lang'] ? 'checked' : ''; ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+            </section>
+            <section class="settings__form_block">
+                <h3><?php echo $hesklang['db']; ?></h3>
+                <div class="form-group">
+                    <label>
+                        <span><?php echo $hesklang['db_host']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>general.html#32','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_db_host" id="m1" maxlength="255" value="<?php echo $hesk_settings['db_host']; ?>" autocomplete="off">
+                </div>
+                <div class="form-group">
+                    <label>
+                        <span><?php echo $hesklang['db_name']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>general.html#33','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_db_name" id="m2" maxlength="255" value="<?php echo $hesk_settings['db_name']; ?>" autocomplete="off">
+                </div>
+                <div class="form-group">
+                    <label>
+                        <span><?php echo $hesklang['db_user']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>general.html#34','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_db_user" id="m3" maxlength="255" value="<?php echo $hesk_settings['db_user']; ?>" autocomplete="off">
+                </div>
+                <div class="form-group">
+                    <label>
+                        <span><?php echo $hesklang['db_pass']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>general.html#35','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="password" class="form-control" name="s_db_pass" id="m4" maxlength="255" value="<?php echo $hesk_settings['db_pass'] ; ?>" autocomplete="off">
+                </div>
+                <div class="form-group">
+                    <label>
+                        <span><?php echo $hesklang['prefix']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>general.html#36','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_db_pfix" id="m5" maxlength="255" value="<?php echo $hesk_settings['db_pfix']; ?>" autocomplete="off">
+                </div>
+            </section>
+            <div class="settings__form_submit">
+                <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+                <input type="hidden" name="section" value="GENERAL">
+                <button id="submitbutton" style="display: inline-flex" type="submit" class="btn btn-full" ripple="ripple"
+                    <?php echo $enable_save_settings ? '' : 'disabled'; ?>>
+                    <?php echo $hesklang['save_changes']; ?>
+                </button>
+                <a style="height: 40px" href="javascript:hesk_testMySQL()" class="btn btn--blue-border test-connection" ripple="ripple">
+                    <?php echo $hesklang['mysqltest']; ?>
+                </a>
+
+                <?php if (!$enable_save_settings): ?>
+                    <div class="error"><?php echo $hesklang['e_save_settings']; ?></div>
+                <?php endif; ?>
+            </div>
+            <!-- START MYSQL TEST -->
+            <div id="mysql_test" style="display:none">
+            </div>
+
+            <script language="Javascript" type="text/javascript"><!--
+                function hesk_testMySQL()
+                {
+                    var element = document.getElementById('mysql_test');
+                    element.innerHTML = '<img src="<?php echo HESK_PATH; ?>img/loading.gif" width="24" height="24" alt="" border="0" style="vertical-align:text-bottom" /> <i><?php echo addslashes($hesklang['contest']); ?></i>';
+                    element.style.display = 'block';
+
+                    var s_db_host = document.getElementById('m1').value;
+                    var s_db_name = document.getElementById('m2').value;
+                    var s_db_user = document.getElementById('m3').value;
+                    var s_db_pass = document.getElementById('m4').value;
+                    var s_db_pfix = document.getElementById('m5').value;
+
+                    var params = "test=mysql" +
+                        "&s_db_host=" + encodeURIComponent( s_db_host ) +
+                        "&s_db_name=" + encodeURIComponent( s_db_name ) +
+                        "&s_db_user=" + encodeURIComponent( s_db_user ) +
+                        "&s_db_pass=" + encodeURIComponent( s_db_pass ) +
+                        "&s_db_pfix=" + encodeURIComponent( s_db_pfix );
+
+                    xmlHttp=GetXmlHttpObject();
+                    if (xmlHttp==null)
+                    {
+                        return;
+                    }
+
+                    xmlHttp.open('POST','test_connection.php',true);
+                    xmlHttp.setRequestHeader("Content-type", "application/x-www-form-urlencoded");
+                    xmlHttp.setRequestHeader("Content-length", params.length);
+                    xmlHttp.setRequestHeader("Connection", "close");
+
+                    xmlHttp.onreadystatechange = function()
+                    {
+                        if (xmlHttp.readyState == 4 && xmlHttp.status == 200)
+                        {
+                            element.innerHTML = xmlHttp.responseText;
+                        }
+                    }
+
+                    xmlHttp.send(params);
+                }
+                //-->
+            </script>
+            <!-- END MYSQL TEST -->
+        </div>
+    </form>
+</div>
+
+<?php
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+
+function hesk_checkVersion()
+{
+	global $hesk_settings;
+
+	if ($latest = hesk_getLatestVersion() )
+    {
+    	if ( strlen($latest) > 12 )
+        {
+        	return -1;
+        }
+		elseif ($latest == $hesk_settings['hesk_version'])
+        {
+        	return true;
+        }
+        else
+        {
+        	return $latest;
+        }
+    }
+    else
+    {
+		return -1;
+    }
+
+} // END hesk_checkVersion()
+
+
+function hesk_getLatestVersion()
+{
+	global $hesk_settings;
+
+	// Do we have a cached version file?
+	if ( file_exists(HESK_PATH . $hesk_settings['cache_dir'] . '/__latest.txt') )
+    {
+        if ( preg_match('/^(\d+)\|([\d.]+)+$/', @file_get_contents(HESK_PATH . $hesk_settings['cache_dir'] . '/__latest.txt'), $matches) && (time() - intval($matches[1])) < 3600  )
+        {
+			return $matches[2];
+        }
+    }
+
+	// No cached file or older than 3600 seconds, try to get an update
+    $hesk_version_url = 'http://hesk.com/version';
+
+	// Try using cURL
+	if ( function_exists('curl_init') )
+	{
+		$ch = curl_init();
+		curl_setopt($ch, CURLOPT_URL, $hesk_version_url);
+		curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1);
+		curl_setopt($ch, CURLOPT_CONNECTTIMEOUT, 6);
+		$latest = curl_exec($ch);
+		curl_close($ch);
+		return hesk_cacheLatestVersion($latest);
+	}
+
+    // Try using a simple PHP function instead
+	if ($latest = @file_get_contents($hesk_version_url) )
+    {
+		return hesk_cacheLatestVersion($latest);
+    }
+
+	// Can't check automatically, will need a manual check
+    return false;
+
+} // END hesk_getLatestVersion()
+
+
+function hesk_cacheLatestVersion($latest)
+{
+	global $hesk_settings;
+
+	@file_put_contents(HESK_PATH . $hesk_settings['cache_dir'] . '/__latest.txt', time() . '|' . $latest);
+
+	return $latest;
+
+} // END hesk_cacheLatestVersion()
+
+function hesk_testTheme($return_options = 1) {
+    global $hesk_settings, $hesklang;
+
+    $dir = HESK_PATH . 'theme/';
+    $path = opendir($dir);
+
+    $themes = "/theme\n";
+    $html = '';
+
+    /* Test all folders inside the theme folder */
+    while (false !== ($subdir = readdir($path))) {
+        if ($subdir === '.' || $subdir === '..') {
+            continue;
+        }
+
+        if (filetype($dir . $subdir) === 'dir') {
+            $add = 1;
+            $themes .= "   |-> /$subdir\n";
+            $themes .= "      |-> /customer\n";
+            $err = '';
+
+            //region Create Ticket
+            $files_to_test = array('category-select.php', 'create-ticket.php', 'create-ticket-confirmation.php');
+            $themes .= "         |-> /create-ticket: ";
+            foreach ($files_to_test as $test_file) {
+                if (!file_exists($dir . $subdir . '/customer/create-ticket/' . $test_file)) {
+                    $err .= "            |----> MISSING: $test_file\n";
+                }
+            }
+
+            if ($err) {
+                $add = 0;
+                $themes .= "ERROR\n$err";
+            } else {
+                $themes .= "OK\n";
+            }
+            //endregion
+            $err = '';
+            //region Knowledgebase
+            $files_to_test = array('search-results.php', 'view-article.php', 'view-category.php');
+            $themes .= "         |-> /knowledgebase: ";
+            foreach ($files_to_test as $test_file) {
+                if (!file_exists($dir . $subdir . '/customer/knowledgebase/' . $test_file)) {
+                    $err .= "            |----> MISSING: $test_file\n";
+                }
+            }
+
+            if ($err) {
+                $add = 0;
+                $themes .= "ERROR\n$err";
+            } else {
+                $themes .= "OK\n";
+            }
+            //endregion
+            $err = '';
+            //region View Ticket
+            $files_to_test = array('form.php', 'view-ticket.php');
+            $themes .= "         |-> /view-ticket";
+            foreach ($files_to_test as $test_file) {
+                if (!file_exists($dir . $subdir . '/customer/view-ticket/' . $test_file)) {
+                    $err .= "            |----> MISSING: $test_file\n";
+                }
+            }
+
+            if ($err) {
+                $add = 0;
+                $themes .= "ERROR\n$err";
+            } else {
+                $themes .= ": OK\n";
+            }
+            //endregion
+            //region Solo files
+            $files_to_test = array('error.php', 'index.php', 'maintenance.php');
+            foreach ($files_to_test as $test_file) {
+                if (!file_exists($dir . $subdir . '/customer/' . $test_file)) {
+                    $add = 0;
+                    $themes .= "         |----> MISSING: $test_file\n";
+                } else {
+                    $themes .= "         |-> $test_file: OK\n";
+                }
+            }
+            //endregion
+            if (!file_exists($dir . $subdir . '/print-ticket.php')) {
+                $add = 0;
+                $themes .= "      |----> MISSING: print-ticket.php\n";
+            } else {
+                $themes .= "      |-> print-ticket.php: OK\n";
+            }
+            if (!file_exists($dir . $subdir . '/config.json')) {
+                $add = 0;
+                $themes .= "      |----> MISSING: config.json\n";
+            } else {
+                $themes .= "      |-> config.json: OK\n";
+            }
+        }
+
+        // Build markup
+        if ($add) {
+            // Pull the name from config.json
+            $config = file_get_contents($dir . $subdir . '/config.json');
+            $config_json = json_decode($config, true);
+
+            $html .= '<option value="'.$subdir.'" '.($hesk_settings['site_theme'] === $subdir ? 'selected' : '').'>'.$config_json['name'].'</option>';
+        }
+    }
+
+    if ($return_options) {
+        return $html;
+    } else {
+        ?>
+        <!DOCTYPE html>
+        <html lang="en">
+        <head>
+            <title><?php echo $hesklang['test_theme_folder']; ?></title>
+            <meta http-equiv="Content-Type" content="text/html;charset=<?php echo $hesklang['ENCODING']; ?>" />
+            <style type="text/css">
+                body
+                {
+                    margin:5px 5px;
+                    padding:0;
+                    background:#fff;
+                    color: black;
+                    font : 68.8%/1.5 Verdana, Geneva, Arial, Helvetica, sans-serif;
+                    text-align:left;
+                }
+
+                p
+                {
+                    color : black;
+                    font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+                    font-size: 1.0em;
+                }
+                h3
+                {
+                    color : #AF0000;
+                    font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+                    font-weight: bold;
+                    font-size: 1.0em;
+                    text-align:center;
+                }
+                .title
+                {
+                    color : black;
+                    font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+                    font-weight: bold;
+                    font-size: 1.0em;
+                }
+                .wrong   {color : red;}
+                .correct {color : green;}
+                pre {font-size:1.2em;}
+            </style>
+        </head>
+        <body>
+            <h3><?php echo $hesklang['test_theme_folder']; ?></h3>
+            <p><i><?php echo $hesklang['test_theme_folder_description']; ?></i></p>
+            <pre><?php echo $themes; ?></pre>
+            <p class="text-center">
+                <a href="admin_settings_general.php?test_themes=1&amp;<?php echo rand(10000,99999); ?>">
+                    <?php echo $hesklang['ta']; ?>
+                </a> |
+                <a href="#" onclick="Javascript:window.close()">
+                    <?php echo $hesklang['cwin']; ?>
+                </a>
+            </p>
+        </body>
+        </html>
+        <?php
+        exit();
+    }
+}
+
+
+function hesk_testLanguage($return_options = 0)
+{
+	global $hesk_settings, $hesklang;
+
+	/* Get a list of valid emails */
+    include_once(HESK_PATH . 'inc/email_functions.inc.php');
+    $valid_emails = array_keys( hesk_validEmails() );
+
+	$dir = HESK_PATH . 'language/';
+	$path = opendir($dir);
+
+    $text = '';
+    $html = '';
+
+	$text .= "/language\n";
+
+    /* Test all folders inside the language folder */
+	while (false !== ($subdir = readdir($path)))
+	{
+		if ($subdir == "." || $subdir == "..")
+	    {
+	    	continue;
+	    }
+
+		if (filetype($dir . $subdir) == 'dir')
+		{
+        	$add   = 1;
+	    	$langu = $dir . $subdir . '/text.php';
+	        $email = $dir . $subdir . '/emails';
+
+			/* Check the text.php */
+			$text .= "   |-> /$subdir\n";
+	        $text .= "        |-> text.php: ";
+	        if (file_exists($langu))
+	        {
+	        	$tmp = file_get_contents($langu);
+
+				// Some servers add slashes to file_get_contents output
+				if ( strpos ($tmp, '[\\\'LANGUAGE\\\']') !== false )
+				{
+					$tmp = stripslashes($tmp);
+				}
+
+	            $err = '';
+	        	if (!preg_match('/\$hesklang\[\'LANGUAGE\'\]\=\'(.*)\'\;/',$tmp,$l))
+	            {
+	                $err .= "              |---->  MISSING: \$hesklang['LANGUAGE']\n";
+	            }
+
+	            if (strpos($tmp,'$hesklang[\'ENCODING\']') === false)
+	            {
+	            	$err .= "              |---->  MISSING: \$hesklang['ENCODING']\n";
+	            }
+
+	            if (strpos($tmp,'$hesklang[\'_COLLATE\']') === false)
+	            {
+	            	$err .= "              |---->  MISSING: \$hesklang['_COLLATE']\n";
+	            }
+
+	            if (strpos($tmp,'$hesklang[\'EMAIL_HR\']') === false)
+	            {
+	            	$err .= "              |---->  MISSING: \$hesklang['EMAIL_HR']\n";
+	            }
+
+                /* Check if language file is for current version */
+	            if (strpos($tmp,'$hesklang[\'team\']') === false)
+	            {
+	            	$err .= "              |---->  WRONG VERSION (not ".$hesk_settings['hesk_version'].")\n";
+	            }
+
+	            if ($err)
+	            {
+	            	$text .= "ERROR\n" . $err;
+                    $add   = 0;
+	            }
+	            else
+	            {
+                	$l[1]  = hesk_input($l[1]);
+                    $l[1]  = str_replace('|',' ',$l[1]);
+	        		$text .= "OK ($l[1])\n";
+	            }
+	        }
+	        else
+	        {
+	        	$text .= "ERROR\n";
+	            $text .= "              |---->  MISSING: text.php\n";
+                $add   = 0;
+	        }
+
+            /* Check emails folder */
+	        $text .= "        |-> /emails:  ";
+	        if (file_exists($email) && filetype($email) == 'dir')
+	        {
+	        	$err = '';
+	            foreach ($valid_emails as $eml)
+	            {
+	            	if (!file_exists($email.'/'.$eml.'.txt'))
+	                {
+	                	$err .= "              |---->  MISSING: $eml.txt\n";
+	                }
+	            }
+
+	            if ($err)
+	            {
+	            	$text .= "ERROR\n" . $err;
+                    $add   = 0;
+	            }
+	            else
+	            {
+	        		$text .= "OK\n";
+	            }
+	        }
+	        else
+	        {
+	        	$text .= "ERROR\n";
+	            $text .= "              |---->  MISSING: /emails folder\n";
+                $add   = 0;
+	        }
+
+	        $text .= "\n";
+
+            /* Add an option for the <select> if needed */
+            if ($add)
+            {
+				if ($l[1] == $hesk_settings['language'])
+				{
+					$html .= '<option value="'.$subdir.'|'.$l[1].'" selected="selected">'.$l[1].'</option>';
+				}
+				else
+				{
+					$html .= '<option value="'.$subdir.'|'.$l[1].'">'.$l[1].'</option>';
+				}
+            }
+		}
+	}
+
+	closedir($path);
+
+    /* Output select options or the test log for debugging */
+    if ($return_options)
+    {
+		return $html;
+    }
+    else
+    {
+		?>
+		<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML; 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+		<html xmlns="http://www.w3.org/1999/xhtml" lang="en">
+		<head>
+		<title><?php echo $hesklang['s_inl']; ?></title>
+		<meta http-equiv="Content-Type" content="text/html;charset=<?php echo $hesklang['ENCODING']; ?>" />
+		<style type="text/css">
+		body
+		{
+		        margin:5px 5px;
+		        padding:0;
+		        background:#fff;
+		        color: black;
+		        font : 68.8%/1.5 Verdana, Geneva, Arial, Helvetica, sans-serif;
+		        text-align:left;
+		}
+
+		p
+		{
+		        color : black;
+		        font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+		        font-size: 1.0em;
+		}
+		h3
+		{
+		        color : #AF0000;
+		        font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+		        font-weight: bold;
+		        font-size: 1.0em;
+		        text-align:center;
+		}
+		.title
+		{
+		        color : black;
+		        font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+		        font-weight: bold;
+		        font-size: 1.0em;
+		}
+		.wrong   {color : red;}
+		.correct {color : green;}
+        pre {font-size:1.2em;}
+		</style>
+		</head>
+		<body>
+
+		<h3><?php echo $hesklang['s_inl']; ?></h3>
+
+		<p><i><?php echo $hesklang['s_inle']; ?></i></p>
+
+		<pre><?php echo $text; ?></pre>
+
+		<p>&nbsp;</p>
+
+		<p align="center"><a href="admin_settings_general.php?test_languages=1&amp;<?php echo rand(10000,99999); ?>"><?php echo $hesklang['ta']; ?></a> | <a href="#" onclick="Javascript:window.close()"><?php echo $hesklang['cwin']; ?></a></p>
+
+		<p>&nbsp;</p>
+
+		</body>
+
+		</html>
+		<?php
+		exit();
+    }
+} // END hesk_testLanguage()
+?>
diff --git a/hesk/admin/admin_settings_help_desk.php b/hesk/admin/admin_settings_help_desk.php
new file mode 100644
index 0000000..5820020
--- /dev/null
+++ b/hesk/admin/admin_settings_help_desk.php
@@ -0,0 +1,1355 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+define('LOAD_TABS',1);
+
+// Make sure the install folder is deleted
+if (is_dir(HESK_PATH . 'install')) {die('Please delete the <b>install</b> folder from your server for security reasons then refresh this page!');}
+
+// Get all the required files and functions
+require(HESK_PATH . 'hesk_settings.inc.php');
+
+// Save the default language for the settings page before choosing user's preferred one
+$hesk_settings['language_default'] = $hesk_settings['language'];
+require(HESK_PATH . 'inc/common.inc.php');
+$hesk_settings['language'] = $hesk_settings['language_default'];
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+require(HESK_PATH . 'inc/setup_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+// Check permissions for this feature
+hesk_checkPermission('can_man_settings');
+
+// Load custom fields
+require_once(HESK_PATH . 'inc/custom_fields.inc.php');
+
+$help_folder = '../language/' . $hesk_settings['languages'][$hesk_settings['language']]['folder'] . '/help_files/';
+
+$enable_save_settings   = 0;
+$enable_use_attachments = 0;
+
+// Print header
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+// Print main manage users page
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+// Demo mode? Hide values of sensitive settings
+if ( defined('HESK_DEMO') )
+{
+	$hesk_settings['db_host']			= $hesklang['hdemo'];
+	$hesk_settings['db_name']			= $hesklang['hdemo'];
+	$hesk_settings['db_user']			= $hesklang['hdemo'];
+	$hesk_settings['db_pass']			= $hesklang['hdemo'];
+	$hesk_settings['db_pfix']			= $hesklang['hdemo'];
+	$hesk_settings['smtp_host_name']	= $hesklang['hdemo'];
+	$hesk_settings['smtp_user']			= $hesklang['hdemo'];
+	$hesk_settings['smtp_password']		= $hesklang['hdemo'];
+	$hesk_settings['pop3_host_name']	= $hesklang['hdemo'];
+	$hesk_settings['pop3_user']			= $hesklang['hdemo'];
+	$hesk_settings['pop3_password']		= $hesklang['hdemo'];
+	$hesk_settings['imap_host_name']	= $hesklang['hdemo'];
+	$hesk_settings['imap_user']			= $hesklang['hdemo'];
+	$hesk_settings['imap_password']		= $hesklang['hdemo'];
+	$hesk_settings['recaptcha_public_key']	= $hesklang['hdemo'];
+	$hesk_settings['recaptcha_private_key']	= $hesklang['hdemo'];
+}
+
+/* This will handle error, success and notice messages */
+hesk_handle_messages();
+
+if ($hesk_settings['attachments']['use'] && ! defined('HESK_DEMO') ) {
+// Check number of attachments per post
+    if (version_compare(phpversion(), '5.2.12', '>=') && @ini_get('max_file_uploads') && @ini_get('max_file_uploads') < $hesk_settings['attachments']['max_number']) {
+        hesk_show_notice($hesklang['fatte1']);
+    }
+
+// Check max attachment size
+    $tmp = @ini_get('upload_max_filesize');
+    if ($tmp) {
+        $last = strtoupper(substr($tmp, -1));
+        $number = substr($tmp, 0, -1);
+
+        switch ($last) {
+            case 'K':
+                $tmp = $number * 1024;
+                break;
+            case 'M':
+                $tmp = $number * 1048576;
+                break;
+            case 'G':
+                $tmp = $number * 1073741824;
+                break;
+            default:
+                $tmp = $number;
+        }
+
+        if ($tmp < $hesk_settings['attachments']['max_size']) {
+            hesk_show_notice($hesklang['fatte2']);
+        }
+    }
+
+// Check max post size
+    $tmp = @ini_get('post_max_size');
+    if ($tmp) {
+        $last = strtoupper(substr($tmp, -1));
+        $number = substr($tmp, 0, -1);
+
+        switch ($last) {
+            case 'K':
+                $tmp = $number * 1024;
+                break;
+            case 'M':
+                $tmp = $number * 1048576;
+                break;
+            case 'G':
+                $tmp = $number * 1073741824;
+                break;
+            default:
+                $tmp = $number;
+        }
+
+        if ($tmp < ($hesk_settings['attachments']['max_size'] * $hesk_settings['attachments']['max_number'] + 524288)) {
+            hesk_show_notice($hesklang['fatte3']);
+        }
+    }
+}
+?>
+<div class="main__content settings">
+    <div class="settings__status">
+        <h3><?php echo $hesklang['check_status']; ?></h3>
+        <ul class="settings__status_list">
+            <li>
+                <div class="list--name"><?php echo $hesklang['v']; ?></div>
+                <div class="list--status">
+                    <?php echo $hesk_settings['hesk_version']; ?>
+                    <?php
+                    if ($hesk_settings['check_updates']) {
+                        $latest = hesk_checkVersion();
+
+                        if ($latest === true) {
+                            echo ' - <span style="color:green">' . $hesklang['hud'] . '</span> ';
+                        } elseif ($latest != -1) {
+                            // Is this a beta/dev version?
+                            if (strpos($hesk_settings['hesk_version'], 'beta') || strpos($hesk_settings['hesk_version'], 'dev') || strpos($hesk_settings['hesk_version'], 'RC')) {
+                                echo ' <span style="color:darkorange">' . $hesklang['beta'] . '</span> '; ?><br><a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['check4updates']; ?></a><?php
+                            } else {
+                                echo ' - <span style="color:darkorange;font-weight:bold">' . $hesklang['hnw'] . '</span> '; ?><br><a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['getup']; ?></a><?php
+                            }
+                        } else {
+                            ?> - <a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['check4updates']; ?></a><?php
+                        }
+                    } else {
+                        ?> - <a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['check4updates']; ?></a><?php
+                    }
+                    ?>
+                </div>
+            </li>
+            <li>
+                <div class="list--name"><?php echo $hesklang['phpv']; ?></div>
+                <div class="list--status"><?php echo defined('HESK_DEMO') ? $hesklang['hdemo'] : PHP_VERSION . ' ' . (function_exists('mysqli_connect') ? '(MySQLi)' : '(MySQL)'); ?></div>
+            </li>
+            <li>
+                <div class="list--name"><?php echo $hesklang['mysqlv']; ?></div>
+                <div class="list--status"><?php echo defined('HESK_DEMO') ? $hesklang['hdemo'] : hesk_dbResult( hesk_dbQuery('SELECT VERSION() AS version') ); ?></div>
+            </li>
+            <li>
+                <div class="list--name">/hesk_settings.inc.php</div>
+                <div class="list--status">
+                    <?php
+                    if (is_writable(HESK_PATH . 'hesk_settings.inc.php')) {
+                        $enable_save_settings = 1;
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, <span class="success">'.$hesklang['writable'].'</span>';
+                    } else {
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, <span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_settings'];
+                    }
+                    ?>
+                </div>
+            </li>
+            <li>
+                <div class="list--name">/<?php echo $hesk_settings['attach_dir']; ?></div>
+                <div class="list--status">
+                    <?php
+                    if (is_dir(HESK_PATH . $hesk_settings['attach_dir'])) {
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, ';
+                        if (is_writable(HESK_PATH . $hesk_settings['attach_dir'])) {
+                            $enable_use_attachments = 1;
+                            echo '<span class="success">'.$hesklang['writable'].'</span>';
+                        } else {
+                            echo '<span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_attdir'];
+                        }
+                    } else {
+                        echo '<span class="error">'.$hesklang['no_exists'].'</span>, <span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_attdir'];
+                    }
+                    ?>
+                </div>
+            </li>
+            <li>
+                <div class="list--name">/<?php echo $hesk_settings['cache_dir']; ?></div>
+                <div class="list--status">
+                    <?php
+                    if (is_dir(HESK_PATH . $hesk_settings['cache_dir'])) {
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, ';
+                        if (is_writable(HESK_PATH . $hesk_settings['cache_dir'])) {
+                            $enable_use_attachments = 1;
+                            echo '<span class="success">'.$hesklang['writable'].'</span>';
+                        } else {
+                            echo '<span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_cdir'];
+                        }
+                    } else {
+                        echo '<span class="error">'.$hesklang['no_exists'].'</span>, <span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_cdir'];
+                    }
+                    ?>
+                </div>
+            </li>
+        </ul>
+    </div>
+    <script language="javascript" type="text/javascript"><!--
+        function hesk_checkFields() {
+            var d = document.form1;
+
+            // HELPDESK
+            if (d.s_max_listings.value=='') {alert('<?php echo addslashes($hesklang['err_max']); ?>'); return false;}
+            if (d.s_print_font_size.value=='') {alert('<?php echo addslashes($hesklang['err_psize']); ?>'); return false;}
+
+            // DISABLE SUBMIT BUTTON
+            d.submitbutton.disabled=true;
+
+            return true;
+        }
+
+        function hesk_toggleLayer(nr,setto) {
+            if (document.all)
+                document.all[nr].style.display = setto;
+            else if (document.getElementById)
+                document.getElementById(nr).style.display = setto;
+        }
+
+        function checkRequiredEmail(field) {
+            if (document.getElementById('s_require_email_0').checked && document.getElementById('s_email_view_ticket').checked)
+            {
+                if (field == 's_require_email_0' && confirm('<?php echo addslashes($hesklang['re_confirm1']); ?>'))
+                {
+                    document.getElementById('s_email_view_ticket').checked = false;
+                    return true;
+                }
+                else if (field == 's_email_view_ticket' && confirm('<?php echo addslashes($hesklang['re_confirm2']); ?>'))
+                {
+                    document.getElementById('s_require_email_1').checked = true;
+                    return true;
+                }
+                return false;
+            }
+            return true;
+        }
+        //-->
+    </script>
+    <form method="post" action="admin_settings_save.php" name="form1" onsubmit="return hesk_checkFields()">
+        <div class="settings__form form">
+            <section class="settings__form_block">
+                <h3><?php echo $hesklang['hd']; ?></h3>
+                <div class="form-group">
+                    <label>
+                        <span><?php echo $hesklang['adf']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#61','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_admin_dir" maxlength="255" value="<?php echo $hesk_settings['admin_dir']; ?>">
+                </div>
+                <div class="form-group">
+                    <label>
+                        <span><?php echo $hesklang['atf']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#62','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_attach_dir" maxlength="255" value="<?php echo $hesk_settings['attach_dir']; ?>">
+                </div>
+                <div class="form-group">
+                    <label>
+                        <span><?php echo $hesklang['cf']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#77','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_cache_dir" maxlength="255" value="<?php echo $hesk_settings['cache_dir']; ?>">
+                </div>
+                <div class="form-group short">
+                    <label>
+                        <span><?php echo $hesklang['max_listings']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#10','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_max_listings" maxlength="30" value="<?php echo $hesk_settings['max_listings']; ?>">
+                </div>
+                <div class="form-group short">
+                    <label>
+                        <span><?php echo $hesklang['print_size']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#11','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_print_font_size" maxlength="3" value="<?php echo $hesk_settings['print_font_size']; ?>">
+                </div>
+                <div class="form-group short">
+                    <label>
+                        <span><?php echo $hesklang['aclose']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#15','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_autoclose" size="5" maxlength="3" value="<?php echo $hesk_settings['autoclose']; ?>">
+                    <span><?php echo $hesklang['aclose2']; ?></span>
+                </div>
+                <div class="form-group short">
+                    <label>
+                        <span><?php echo $hesklang['mop']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#58','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_max_open" size="5" maxlength="3" value="<?php echo $hesk_settings['max_open']; ?>">
+                </div>
+                <div class="radio-group mt24">
+                    <h5>
+                        <span><?php echo $hesklang['rord']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#59','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <div class="radio-list">
+                        <?php
+                        $on = $hesk_settings['new_top'] ? 'checked' : '';
+                        $off = $hesk_settings['new_top'] ? '' : 'checked';
+                        ?>
+                        <div class="radio-custom">
+                            <input type="radio" id="s_new_top1" name="s_new_top" value="1" <?php echo $on; ?>>
+                            <label for="s_new_top1"><?php echo $hesklang['newtop']; ?></label>
+                        </div>
+                        <div class="radio-custom">
+                            <input type="radio" id="s_new_top0" name="s_new_top" value="0"  <?php echo $off; ?>>
+                            <label for="s_new_top0"><?php echo $hesklang['newbot']; ?></label>
+                        </div>
+                    </div>
+                </div>
+                <div class="radio-group">
+                    <h5>
+                        <span><?php echo $hesklang['ford']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#60','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <?php
+                        $on = $hesk_settings['reply_top'] ? 'checked="checked"' : '';
+                        $off = $hesk_settings['reply_top'] ? '' : 'checked="checked"';
+                    ?>
+                    <div class="radio-list">
+                        <div class="radio-custom">
+                            <input type="radio" id="s_reply_top1" name="s_reply_top" value="1" <?php echo $on; ?>>
+                            <label for="s_reply_top1"><?php echo $hesklang['formtop']; ?></label>
+                        </div>
+                        <div class="radio-custom">
+                            <input type="radio" id="s_reply_top0" name="s_reply_top" value="0" <?php echo $off; ?>>
+                            <label for="s_reply_top0"><?php echo $hesklang['formbot']; ?></label>
+                        </div>
+                    </div>
+                </div>
+            </section>
+            <section class="settings__form_block">
+                <h3><?php echo $hesklang['features']; ?></h3>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['alo']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#44','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_autologin" value="1" <?php if ($hesk_settings['autologin']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['saass']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#51','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_autoassign" value="1" <?php if ($hesk_settings['autoassign']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['req_email']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#73','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_require_email" value="1" <?php if ($hesk_settings['require_email']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['fass']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#70','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_require_owner" value="1" <?php if ($hesk_settings['require_owner']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <?php
+                $on = $hesk_settings['require_subject']==1 ? 'checked' : '';
+                $off = $hesk_settings['require_subject']==0 ? 'checked' : '';
+                $hide = $hesk_settings['require_subject']==-1 ? 'checked' : '';
+                ?>
+                <div class="radio-group">
+                    <h5>
+                        <span><?php echo $hesklang['req_sub']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#72','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <div class="radio-list">
+                        <div class="radio-custom">
+                            <input type="radio" id="s_require_subject0" name="s_require_subject" value="0" <?php echo $off; ?>>
+                            <label for="s_require_subject0"><?php echo $hesklang['off']; ?></label>
+                        </div>
+                        <div class="radio-custom">
+                            <input type="radio" id="s_require_subject1" name="s_require_subject" value="1" <?php echo $on; ?>>
+                            <label for="s_require_subject1"><?php echo $hesklang['on']; ?></label>
+                        </div>
+                        <div class="radio-custom">
+                            <input type="radio" id="s_require_subject-1" name="s_require_subject" value="-1" <?php echo $hide; ?>>
+                            <label for="s_require_subject-1"><?php echo $hesklang['off-hide']; ?></label>
+                        </div>
+                    </div>
+                </div>
+                <?php
+                $on = $hesk_settings['require_message']==1 ? 'checked' : '';
+                $off = $hesk_settings['require_message']==0 ? 'checked' : '';
+                $hide = $hesk_settings['require_message']==-1 ? 'checked' : '';
+                ?>
+                <div class="radio-group">
+                    <h5>
+                        <span><?php echo $hesklang['req_msg']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#74','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <div class="radio-list">
+                        <div class="radio-custom">
+                            <input type="radio" id="s_require_message0" name="s_require_message" value="0" <?php echo $off; ?>>
+                            <label for="s_require_message0"><?php echo $hesklang['off']; ?></label>
+                        </div>
+                        <div class="radio-custom">
+                            <input type="radio" id="s_require_message1" name="s_require_message" value="1" <?php echo $on; ?>>
+                            <label for="s_require_message1"><?php echo $hesklang['on']; ?></label>
+                        </div>
+                        <div class="radio-custom">
+                            <input type="radio" id="s_require_message-1" name="s_require_message" value="-1" <?php echo $hide; ?>>
+                            <label for="s_require_message-1"><?php echo $hesklang['off-hide']; ?></label>
+                        </div>
+                    </div>
+                </div>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['ccct']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#67','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_custclose" value="1" <?php if ($hesk_settings['custclose']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['s_ucrt']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#16','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_custopen" value="1" <?php if ($hesk_settings['custopen']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['urate']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#17','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_rating" value="1" <?php if ($hesk_settings['rating']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['cpri']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#45','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_cust_urgency" value="1" <?php if ($hesk_settings['cust_urgency']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['eseqid']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#49','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_sequential" value="1" <?php if ($hesk_settings['sequential']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['ts']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#66','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_time_worked" value="1" <?php if ($hesk_settings['time_worked']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['spamn']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#68','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_spam_notice" value="1" <?php if ($hesk_settings['spam_notice']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['lu']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#14','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_list_users" value="1" <?php if ($hesk_settings['list_users']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['debug_mode']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#12','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_debug_mode" value="1" <?php if ($hesk_settings['debug_mode']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['shu']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#63','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_short_link" value="1" <?php if ($hesk_settings['short_link']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['select']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#65','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_select_cat" value="1" <?php if ($hesk_settings['select_cat']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                        <span><?php echo $hesklang['category']; ?></span>
+                    </label>
+                </div>
+                <div class="checkbox-group row">
+                    <h5>&nbsp;</h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_select_pri" <?php if ($hesk_settings['select_pri']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                        <span><?php echo $hesklang['priority']; ?></span>
+                    </label>
+                </div>
+                <div class="form-group short">
+                    <label>
+                        <span><?php echo $hesklang['scat']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#71','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_cat_show_select" maxlength="3" value="<?php echo $hesk_settings['cat_show_select']; ?>">
+                    <span><?php echo $hesklang['scat2']; ?></span>
+                </div>
+            </section>
+            <section class="settings__form_block">
+                <h3><?php echo $hesklang['sp']; ?></h3>
+                <div class="radio-group">
+                    <h5>
+                        <span><?php echo $hesklang['use_secimg']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#13','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <?php
+                    $onc = $hesk_settings['secimg_use'] == 1 ? 'checked' : '';
+                    $ons = $hesk_settings['secimg_use'] == 2 ? 'checked' : '';
+                    $off = $hesk_settings['secimg_use'] ? '' : 'checked';
+                    $div = $hesk_settings['secimg_use'] ? 'block' : 'none';
+                    ?>
+                    <div class="radio-list">
+                        <div class="radio-custom">
+                            <input type="radio" id="s_secimg_use0" name="s_secimg_use" value="0" <?php echo $off; ?> onclick="hesk_toggleLayer('captcha','none')">
+                            <label for="s_secimg_use0"><?php echo $hesklang['off']; ?></label>
+                        </div>
+                        <div class="radio-custom">
+                            <input type="radio" id="s_secimg_use1" name="s_secimg_use" value="1" <?php echo $onc; ?> onclick="hesk_toggleLayer('captcha','block')">
+                            <label for="s_secimg_use1"><?php echo $hesklang['onc']; ?></label>
+                        </div>
+                        <div class="radio-custom">
+                            <input type="radio" id="s_secimg_use2" name="s_secimg_use" value="2" <?php echo $ons; ?> onclick="hesk_toggleLayer('captcha','block')">
+                            <label for="s_secimg_use2"><?php echo $hesklang['ons']; ?></label>
+                        </div>
+                    </div>
+                </div>
+                <div id="captcha" style="display: <?php echo $div; ?>;">
+                    <?php
+
+                    $on  = '';
+                    $on2 = '';
+                    $off = '';
+                    $div = 'block';
+
+                    if ($hesk_settings['recaptcha_use'] == 1) {
+                        $on = 'checked';
+                    } elseif ($hesk_settings['recaptcha_use'] == 2) {
+                        $on2 = 'checked';
+                    } else {
+                        $off = 'checked';
+                        $div = 'none';
+                    }
+                    ?>
+                    <div class="radio-group">
+                        <h5>
+                            <span><?php echo $hesklang['sit']; ?></span>
+                        </h5>
+                        <div class="radio-list">
+                            <div class="radio-custom">
+                                <input type="radio" id="s_recaptcha_use0" name="s_recaptcha_use" value="0" onclick="hesk_toggleLayer('recaptcha','none')" <?php echo $off; ?>>
+                                <label for="s_recaptcha_use0"><?php echo $hesklang['sis']; ?></label>
+                            </div>
+                            <div class="radio-custom">
+                                <input type="radio" id="s_recaptcha_use2" name="s_recaptcha_use" value="2" onclick="hesk_toggleLayer('recaptcha','block')" <?php echo $on2; ?>>
+                                <label for="s_recaptcha_use2"><?php echo $hesklang['recaptcha']; ?> v2</label>
+                                <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#64','400','500')">
+                                    <div class="tooltype right">
+                                        <svg class="icon icon-info">
+                                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                        </svg>
+                                    </div>
+                                </a>
+                            </div>
+                            <div class="radio-custom">
+                                <input type="radio" id="s_recaptcha_use1" name="s_recaptcha_use" value="1" onclick="hesk_toggleLayer('recaptcha','block')" <?php echo $on; ?>>
+                                <label for="s_recaptcha_use1"><?php echo $hesklang['sir3']; ?></label>
+                                <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#64','400','500')">
+                                    <div class="tooltype right">
+                                        <svg class="icon icon-info">
+                                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                        </svg>
+                                    </div>
+                                </a>
+                            </div>
+                        </div>
+                    </div>
+                    <div id="recaptcha" style="display: <?php echo $div; ?>; margin-bottom: 20px">
+                        <div class="form-group">
+                            <label>
+                                <span><?php echo $hesklang['rcpb']; ?></span>
+                                <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#64','400','500')">
+                                    <div class="tooltype right">
+                                        <svg class="icon icon-info">
+                                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                        </svg>
+                                    </div>
+                                </a>
+                            </label>
+                            <input type="text" class="form-control" name="s_recaptcha_public_key" maxlength="255" value="<?php echo $hesk_settings['recaptcha_public_key']; ?>">
+                        </div>
+                        <div class="form-group">
+                            <label>
+                                <span><?php echo $hesklang['rcpv']; ?></span>
+                                <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#64','400','500')">
+                                    <div class="tooltype right">
+                                        <svg class="icon icon-info">
+                                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                        </svg>
+                                    </div>
+                                </a>
+                            </label>
+                            <input type="text" class="form-control" name="s_recaptcha_private_key" maxlength="255" value="<?php echo $hesk_settings['recaptcha_private_key']; ?>">
+                        </div>
+                    </div>
+                    <div class="divider"></div>
+                </div>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['use_q']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#42','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <?php
+                    $div = $hesk_settings['question_use'] ? 'block' : 'none';
+                    ?>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_question_use" value="1" <?php if ($hesk_settings['question_use']) { echo 'checked'; } ?> onclick="hesk_toggleLayerDisplay('question')">
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <div id="question" style="display: <?php echo $div; ?>;">
+                    <div class="form-group">
+                        <h5></h5>
+                        <button style="margin-left: 24px" type="button" class="btn btn--blue-border" onclick="Javascript:hesk_rate('generate_spam_question.php','question')">
+                            <?php echo $hesklang['genq']; ?>
+                        </button>
+                    </div>
+                    <div class="form-group">
+                        <h5><span><?php echo $hesklang['q_q']; ?></span></h5>
+                        <textarea style="margin-left: 24px;" name="s_question_ask" class="form-control" rows="3" cols="40"><?php echo hesk_htmlentities($hesk_settings['question_ask']); ?></textarea>
+                    </div>
+                    <div class="form-group">
+                        <h5><span><?php echo $hesklang['q_a']; ?></span></h5>
+                        <input class="form-control" type="text" name="s_question_ans" value="<?php echo $hesk_settings['question_ans']; ?>">
+                    </div>
+                </div>
+            </section>
+            <section class="settings__form_block">
+                <h3><?php echo $hesklang['security']; ?></h3>
+                <div class="form-group short">
+                    <label>
+                        <span><?php echo $hesklang['banlim']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#47','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_attempt_limit" maxlength="30" value="<?php echo ($hesk_settings['attempt_limit'] ? ($hesk_settings['attempt_limit']-1) : 0); ?>">
+                </div>
+                <div class="form-group short">
+                    <label>
+                        <span><?php echo $hesklang['banmin']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#47','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_attempt_banmin" maxlength="3" value="<?php echo $hesk_settings['attempt_banmin']; ?>">
+                </div>
+                <div class="checkbox-group">
+                    <h5>
+                        <span><?php echo $hesklang['passr']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#69','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="s_reset_pass" name="s_reset_pass" value="1" <?php if ($hesk_settings['reset_pass']) {echo 'checked';} ?>>
+                        <label for="s_reset_pass"><?php echo $hesklang['passa']; ?></label>
+                    </div>
+                </div>
+                <div class="checkbox-group">
+                    <h5>
+                        <span><?php echo $hesklang['viewvtic']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#46','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="s_email_view_ticket" name="s_email_view_ticket" onclick="return checkRequiredEmail('s_email_view_ticket');" value="1" <?php if ($hesk_settings['email_view_ticket']) {echo 'checked';} ?>>
+                        <label for="s_email_view_ticket"><?php echo $hesklang['reqetv']; ?></label>
+                    </div>
+                </div>
+                <div class="checkbox-group">
+                    <h5>
+                        <span><?php echo $hesklang['frames']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#76','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="s_x_frame_opt" name="s_x_frame_opt" value="1" <?php if ($hesk_settings['x_frame_opt']) {echo 'checked';} ?>>
+                        <label for="s_x_frame_opt"><?php echo $hesklang['frames2']; ?></label>
+                    </div>
+                </div>
+                <div class="checkbox-group">
+                    <h5>
+                        <span><?php echo $hesklang['ssl']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#75','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <div class="checkbox-custom">
+                        <?php if (HESK_SSL): ?>
+                            <input type="checkbox" id="s_force_ssl" name="s_force_ssl" value="1" <?php echo ($hesk_settings['force_ssl'] ? 'checked' : ''); ?>>
+                            <label for="s_force_ssl"><?php echo $hesklang['force_ssl']; ?></label>
+                        <?php else: ?>
+                            <label for="s_force_ssl"><?php echo $hesklang['d_ssl']; ?></label>
+                        <?php endif; ?>
+                    </div>
+                </div>
+            </section>
+            <section class="settings__form_block">
+                <h3><?php echo $hesklang['attachments']; ?></h3>
+                <div class="checkbox-group">
+                    <h5>
+                        <span><?php echo $hesklang['attach_use']; $onload_status=''; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#37','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <?php if ($enable_use_attachments) { ?>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_attach_use" value="1" <?php if($hesk_settings['attachments']['use']) {echo 'checked'; $layer_onload = 'block';} else {$onload_status = 'disabled';$layer_onload = 'none';} ?> onchange="hesk_attach_handle(this, new Array('a1','a2','a3','a4')); hesk_toggleLayerDisplay('attachment_restrictions')">
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                        <?php if (!defined('HESK_DEMO')): ?>
+                            <a href="javascript:void(0);" onclick="hesk_toggleLayerDisplay('attachments_limits');"><?php echo $hesklang['vscl']; ?></a>
+                        <?php endif; ?>
+                    </label>
+                            <?php
+                    } else {
+                        $onload_status=' disabled="disabled" ';
+                        $layer_onload = 'none';
+                        echo '<input type="hidden" name="s_attach_use" value="0" /><span style="margin-left: 24px;" class="notice">'.$hesklang['e_attach'].'</span>';
+                    }
+                    ?>
+                </div>
+                <?php if (!defined('HESK_DEMO')): ?>
+                <div class="form-group">
+                    <h5></h5>
+                    <div id="attachments_limits" style="margin-left: 24px; display:none">
+                        <i>upload_max_filesize</i>: <?php echo @ini_get('upload_max_filesize'); ?><br />
+                        <?php
+                        if (version_compare(phpversion(), '5.2.12', '>=')) {
+                            echo '<i>max_file_uploads</i>: ' . @ini_get('max_file_uploads') . '<br />';
+                        }
+                        ?>
+                        <i>post_max_size</i>: <?php echo @ini_get('post_max_size'); ?><br />
+                    </div>
+                </div>
+                <?php endif; ?>
+                <div id="attachment_restrictions" style="display:<?php echo $layer_onload; ?>;">
+                    <div class="form-group short">
+                        <label>
+                            <span><?php echo $hesklang['attach_num']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#38','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </label>
+                        <input type="text" class="form-control" name="s_max_number" maxlength="2" id="a1" value="<?php echo $hesk_settings['attachments']['max_number']; ?>" <?php echo $onload_status; ?>>
+                    </div>
+                    <?php
+                    $suffixes = array(
+                        'B'  => $hesklang['B'] . ' (' . $hesklang['bytes'] . ')',
+                        'kB' => $hesklang['kB'] . ' (' . $hesklang['kilobytes'] . ')',
+                        'MB' => $hesklang['MB'] . ' (' . $hesklang['megabytes'] . ')',
+                        'GB' => $hesklang['GB'] . ' (' . $hesklang['gigabytes'] . ')',
+                    );
+                    $tmp = hesk_formatBytes($hesk_settings['attachments']['max_size'], 0);
+                    list($size, $unit) = explode(' ', $tmp);
+                    ?>
+                    <div class="form-group short">
+                        <label>
+                            <span><?php echo $hesklang['attach_size']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#39','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </label>
+                        <input type="text" class="form-control" name="s_max_size" maxlength="6" id="a2" value="<?php echo $size; ?>" <?php echo $onload_status; ?>>
+                        <div class="dropdown-select center out-close">
+                            <select name="s_max_unit" id="a4" <?php echo $onload_status; ?>>
+                                <?php
+                                foreach ($suffixes as $k => $v) {
+                                    if ($k == $unit) {
+                                        echo '<option value="'.$k.'" selected>'.$v.'</option>';
+                                    } else {
+                                        echo '<option value="'.$k.'">'.$v.'</option>';
+                                    }
+                                }
+                                ?>
+                            </select>
+                        </div>
+                    </div>
+                    <div class="form-group">
+                        <label>
+                            <span><?php echo $hesklang['attach_type']; ?></span>
+                            <a onclick="hesk_window('<?php echo $help_folder; ?>helpdesk.html#40','400','500')">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </label>
+                        <input type="text" class="form-control" name="s_allowed_types" maxlength="255" id="a3" value="<?php echo implode(',',$hesk_settings['attachments']['allowed_types']); ?>" <?php echo $onload_status; ?>>
+                    </div>
+                </div>
+            </section>
+            <div class="settings__form_submit">
+                <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+                <input type="hidden" name="section" value="HELP_DESK">
+                <button style="display: inline-flex" type="submit" id="submitbutton" class="btn btn-full" ripple="ripple"
+                    <?php echo $enable_save_settings ? '' : 'disabled'; ?>>
+                    <?php echo $hesklang['save_changes']; ?>
+                </button>
+
+                <?php if (!$enable_save_settings): ?>
+                    <div class="error"><?php echo $hesklang['e_save_settings']; ?></div>
+                <?php endif; ?>
+            </div>
+        </div>
+    </form>
+</div>
+
+<?php
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+
+function hesk_checkVersion()
+{
+	global $hesk_settings;
+
+	if ($latest = hesk_getLatestVersion() )
+    {
+    	if ( strlen($latest) > 12 )
+        {
+        	return -1;
+        }
+		elseif ($latest == $hesk_settings['hesk_version'])
+        {
+        	return true;
+        }
+        else
+        {
+        	return $latest;
+        }
+    }
+    else
+    {
+		return -1;
+    }
+
+} // END hesk_checkVersion()
+
+
+function hesk_getLatestVersion()
+{
+	global $hesk_settings;
+
+	// Do we have a cached version file?
+	if ( file_exists(HESK_PATH . $hesk_settings['cache_dir'] . '/__latest.txt') )
+    {
+        if ( preg_match('/^(\d+)\|([\d.]+)+$/', @file_get_contents(HESK_PATH . $hesk_settings['cache_dir'] . '/__latest.txt'), $matches) && (time() - intval($matches[1])) < 3600  )
+        {
+			return $matches[2];
+        }
+    }
+
+	// No cached file or older than 3600 seconds, try to get an update
+    $hesk_version_url = 'http://hesk.com/version';
+
+	// Try using cURL
+	if ( function_exists('curl_init') )
+	{
+		$ch = curl_init();
+		curl_setopt($ch, CURLOPT_URL, $hesk_version_url);
+		curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1);
+		curl_setopt($ch, CURLOPT_CONNECTTIMEOUT, 6);
+		$latest = curl_exec($ch);
+		curl_close($ch);
+		return hesk_cacheLatestVersion($latest);
+	}
+
+    // Try using a simple PHP function instead
+	if ($latest = @file_get_contents($hesk_version_url) )
+    {
+		return hesk_cacheLatestVersion($latest);
+    }
+
+	// Can't check automatically, will need a manual check
+    return false;
+
+} // END hesk_getLatestVersion()
+
+
+function hesk_cacheLatestVersion($latest)
+{
+	global $hesk_settings;
+
+	@file_put_contents(HESK_PATH . $hesk_settings['cache_dir'] . '/__latest.txt', time() . '|' . $latest);
+
+	return $latest;
+
+} // END hesk_cacheLatestVersion()
+?>
diff --git a/hesk/admin/admin_settings_knowledgebase.php b/hesk/admin/admin_settings_knowledgebase.php
new file mode 100644
index 0000000..faff41e
--- /dev/null
+++ b/hesk/admin/admin_settings_knowledgebase.php
@@ -0,0 +1,603 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+define('LOAD_TABS',1);
+
+// Make sure the install folder is deleted
+if (is_dir(HESK_PATH . 'install')) {die('Please delete the <b>install</b> folder from your server for security reasons then refresh this page!');}
+
+// Get all the required files and functions
+require(HESK_PATH . 'hesk_settings.inc.php');
+
+// Save the default language for the settings page before choosing user's preferred one
+$hesk_settings['language_default'] = $hesk_settings['language'];
+require(HESK_PATH . 'inc/common.inc.php');
+$hesk_settings['language'] = $hesk_settings['language_default'];
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+require(HESK_PATH . 'inc/setup_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+// Check permissions for this feature
+hesk_checkPermission('can_man_settings');
+
+// Load custom fields
+require_once(HESK_PATH . 'inc/custom_fields.inc.php');
+
+$help_folder = '../language/' . $hesk_settings['languages'][$hesk_settings['language']]['folder'] . '/help_files/';
+
+$enable_save_settings   = 0;
+$enable_use_attachments = 0;
+
+// Print header
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+// Print main manage users page
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+// Demo mode? Hide values of sensitive settings
+if ( defined('HESK_DEMO') )
+{
+	$hesk_settings['db_host']			= $hesklang['hdemo'];
+	$hesk_settings['db_name']			= $hesklang['hdemo'];
+	$hesk_settings['db_user']			= $hesklang['hdemo'];
+	$hesk_settings['db_pass']			= $hesklang['hdemo'];
+	$hesk_settings['db_pfix']			= $hesklang['hdemo'];
+	$hesk_settings['smtp_host_name']	= $hesklang['hdemo'];
+	$hesk_settings['smtp_user']			= $hesklang['hdemo'];
+	$hesk_settings['smtp_password']		= $hesklang['hdemo'];
+	$hesk_settings['pop3_host_name']	= $hesklang['hdemo'];
+	$hesk_settings['pop3_user']			= $hesklang['hdemo'];
+	$hesk_settings['pop3_password']		= $hesklang['hdemo'];
+	$hesk_settings['imap_host_name']	= $hesklang['hdemo'];
+	$hesk_settings['imap_user']			= $hesklang['hdemo'];
+	$hesk_settings['imap_password']		= $hesklang['hdemo'];
+	$hesk_settings['recaptcha_public_key']	= $hesklang['hdemo'];
+	$hesk_settings['recaptcha_private_key']	= $hesklang['hdemo'];
+}
+
+/* This will handle error, success and notice messages */
+hesk_handle_messages();
+?>
+<div class="main__content settings">
+    <div class="settings__status">
+        <h3><?php echo $hesklang['check_status']; ?></h3>
+        <ul class="settings__status_list">
+            <li>
+                <div class="list--name"><?php echo $hesklang['v']; ?></div>
+                <div class="list--status">
+                    <?php echo $hesk_settings['hesk_version']; ?>
+                    <?php
+                    if ($hesk_settings['check_updates']) {
+                        $latest = hesk_checkVersion();
+
+                        if ($latest === true) {
+                            echo ' - <span style="color:green">' . $hesklang['hud'] . '</span> ';
+                        } elseif ($latest != -1) {
+                            // Is this a beta/dev version?
+                            if (strpos($hesk_settings['hesk_version'], 'beta') || strpos($hesk_settings['hesk_version'], 'dev') || strpos($hesk_settings['hesk_version'], 'RC')) {
+                                echo ' <span style="color:darkorange">' . $hesklang['beta'] . '</span> '; ?><br><a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['check4updates']; ?></a><?php
+                            } else {
+                                echo ' - <span style="color:darkorange;font-weight:bold">' . $hesklang['hnw'] . '</span> '; ?><br><a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['getup']; ?></a><?php
+                            }
+                        } else {
+                            ?> - <a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['check4updates']; ?></a><?php
+                        }
+                    } else {
+                        ?> - <a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['check4updates']; ?></a><?php
+                    }
+                    ?>
+                </div>
+            </li>
+            <li>
+                <div class="list--name"><?php echo $hesklang['phpv']; ?></div>
+                <div class="list--status"><?php echo defined('HESK_DEMO') ? $hesklang['hdemo'] : PHP_VERSION . ' ' . (function_exists('mysqli_connect') ? '(MySQLi)' : '(MySQL)'); ?></div>
+            </li>
+            <li>
+                <div class="list--name"><?php echo $hesklang['mysqlv']; ?></div>
+                <div class="list--status"><?php echo defined('HESK_DEMO') ? $hesklang['hdemo'] : hesk_dbResult( hesk_dbQuery('SELECT VERSION() AS version') ); ?></div>
+            </li>
+            <li>
+                <div class="list--name">/hesk_settings.inc.php</div>
+                <div class="list--status">
+                    <?php
+                    if (is_writable(HESK_PATH . 'hesk_settings.inc.php')) {
+                        $enable_save_settings = 1;
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, <span class="success">'.$hesklang['writable'].'</span>';
+                    } else {
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, <span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_settings'];
+                    }
+                    ?>
+                </div>
+            </li>
+            <li>
+                <div class="list--name">/<?php echo $hesk_settings['attach_dir']; ?></div>
+                <div class="list--status">
+                    <?php
+                    if (is_dir(HESK_PATH . $hesk_settings['attach_dir'])) {
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, ';
+                        if (is_writable(HESK_PATH . $hesk_settings['attach_dir'])) {
+                            $enable_use_attachments = 1;
+                            echo '<span class="success">'.$hesklang['writable'].'</span>';
+                        } else {
+                            echo '<span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_attdir'];
+                        }
+                    } else {
+                        echo '<span class="error">'.$hesklang['no_exists'].'</span>, <span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_attdir'];
+                    }
+                    ?>
+                </div>
+            </li>
+            <li>
+                <div class="list--name">/<?php echo $hesk_settings['cache_dir']; ?></div>
+                <div class="list--status">
+                    <?php
+                    if (is_dir(HESK_PATH . $hesk_settings['cache_dir'])) {
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, ';
+                        if (is_writable(HESK_PATH . $hesk_settings['cache_dir'])) {
+                            $enable_use_attachments = 1;
+                            echo '<span class="success">'.$hesklang['writable'].'</span>';
+                        } else {
+                            echo '<span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_cdir'];
+                        }
+                    } else {
+                        echo '<span class="error">'.$hesklang['no_exists'].'</span>, <span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_cdir'];
+                    }
+                    ?>
+                </div>
+            </li>
+        </ul>
+    </div>
+    <script language="javascript" type="text/javascript"><!--
+        function hesk_checkFields() {
+            var d = document.form1;
+
+            // DISABLE SUBMIT BUTTON
+            d.submitbutton.disabled=true;
+
+            return true;
+        }
+
+        function hesk_toggleLayer(nr,setto) {
+            if (document.all)
+                document.all[nr].style.display = setto;
+            else if (document.getElementById)
+                document.getElementById(nr).style.display = setto;
+        }
+
+        function checkRequiredEmail(field) {
+            if (document.getElementById('s_require_email_0').checked && document.getElementById('s_email_view_ticket').checked)
+            {
+                if (field == 's_require_email_0' && confirm('<?php echo addslashes($hesklang['re_confirm1']); ?>'))
+                {
+                    document.getElementById('s_email_view_ticket').checked = false;
+                    return true;
+                }
+                else if (field == 's_email_view_ticket' && confirm('<?php echo addslashes($hesklang['re_confirm2']); ?>'))
+                {
+                    document.getElementById('s_require_email_1').checked = true;
+                    return true;
+                }
+                return false;
+            }
+            return true;
+        }
+        //-->
+    </script>
+    <form method="post" action="admin_settings_save.php" name="form1" onsubmit="return hesk_checkFields()">
+        <div class="settings__form form">
+            <section class="settings__form_block">
+                <h3><?php echo $hesklang['tab_3']; ?></h3>
+                <div class="radio-group">
+                    <h5>
+                        <span><?php echo $hesklang['s_ekb']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>knowledgebase.html#22','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <?php
+                    $on = $hesk_settings['kb_enable'] == 1 ? 'checked' : '';
+                    $off = $hesk_settings['kb_enable'] ? '' : 'checked';
+                    $only = $hesk_settings['kb_enable'] == 2 ? 'checked' : '';
+                    ?>
+                    <div class="radio-list">
+                        <div class="radio-custom">
+                            <input type="radio" id="s_kb_enable1" name="s_kb_enable" value="1" <?php echo $on; ?>>
+                            <label for="s_kb_enable1"><?php echo $hesklang['ekb_y']; ?></label>
+                        </div>
+                        <div class="radio-custom">
+                            <input type="radio" id="s_kb_enable2" name="s_kb_enable" value="2" <?php echo $only; ?>>
+                            <label for="s_kb_enable2"><?php echo $hesklang['ekb_o']; ?></label>
+                        </div>
+                        <div class="radio-custom">
+                            <input type="radio" id="s_kb_enable0" name="s_kb_enable" value="0" <?php echo $off; ?>>
+                            <label for="s_kb_enable0"><?php echo $hesklang['ekb_n']; ?></label>
+                        </div>
+                    </div>
+                </div>
+            </section>
+            <section class="settings__form_block">
+                <h3><?php echo $hesklang['kb_set']; ?></h3>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['swyse']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>knowledgebase.html#52','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_kb_wysiwyg" value="1" <?php if ($hesk_settings['kb_wysiwyg']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['s_suggest']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>knowledgebase.html#23','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_kb_recommendanswers" value="1" <?php if ($hesk_settings['kb_recommendanswers']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['s_kbr']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>knowledgebase.html#24','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_kb_rating" value="1" <?php if ($hesk_settings['kb_rating']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['sav']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>knowledgebase.html#58','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_kb_views" value="1" <?php if ($hesk_settings['kb_views']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <div class="checkbox-group row">
+                    <h5>
+                        <span><?php echo $hesklang['sad']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>knowledgebase.html#59','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <label class="switch-checkbox">
+                        <input type="checkbox" name="s_kb_date" value="1" <?php if ($hesk_settings['kb_date']) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                    </label>
+                </div>
+                <?php
+                $off = $hesk_settings['kb_search'] ? '' : 'checked="checked"';
+                $small = $hesk_settings['kb_search'] == 1 ? 'checked="checked"' : '';
+                $large = $hesk_settings['kb_search'] == 2 ? 'checked="checked"' : '';
+                ?>
+                <div class="radio-group">
+                    <h5>
+                        <span><?php echo $hesklang['s_kbs']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>knowledgebase.html#25','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <div class="radio-list">
+                        <div class="radio-custom">
+                            <input type="radio" id="s_kb_search0" name="s_kb_search" value="0" <?php echo $off; ?>>
+                            <label for="s_kb_search0"><?php echo $hesklang['off']; ?></label>
+                        </div>
+                        <div class="radio-custom">
+                            <input type="radio" id="s_kb_search1" name="s_kb_search" value="1" <?php echo $small; ?>>
+                            <label for="s_kb_search1"><?php echo $hesklang['small']; ?></label>
+                        </div>
+                        <div class="radio-custom">
+                            <input type="radio" id="s_kb_search2" name="s_kb_search" value="2" <?php echo $large; ?>>
+                            <label for="s_kb_search2"><?php echo $hesklang['large']; ?></label>
+                        </div>
+                    </div>
+                </div>
+                <div class="form-group short">
+                    <label>
+                        <span><?php echo $hesklang['s_maxsr']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>knowledgebase.html#26','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_kb_search_limit" maxlength="3" value="<?php echo $hesk_settings['kb_search_limit']; ?>">
+                </div>
+                <div class="form-group short">
+                    <label>
+                        <span><?php echo $hesklang['s_ptxt']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>knowledgebase.html#27','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" name="s_kb_substrart" class="form-control" maxlength="5" value="<?php echo $hesk_settings['kb_substrart']; ?>">
+                </div>
+                <div class="form-group short">
+                    <label>
+                        <span><?php echo $hesklang['s_scol']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>knowledgebase.html#28','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_kb_cols" maxlength="2" value="<?php echo $hesk_settings['kb_cols']; ?>">
+                </div>
+                <div class="form-group short">
+                    <label>
+                        <span><?php echo $hesklang['s_psubart']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>knowledgebase.html#29','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_kb_numshow" maxlength="2" value="<?php echo $hesk_settings['kb_numshow']; ?>">
+                </div>
+                <div class="form-group short list">
+                    <label>
+                        <span><?php echo $hesklang['s_spop']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>knowledgebase.html#30','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <ul class="input-list">
+                        <li style="display: list-item">
+                            <input type="text" class="form-control" name="s_kb_index_popart" maxlength="2" value="<?php echo $hesk_settings['kb_index_popart']; ?>">
+                            <?php echo $hesklang['s_onin']; ?>
+                        </li>
+                        <li style="display: list-item">
+                            <input type="text" class="form-control" name="s_kb_popart" maxlength="2" value="<?php echo $hesk_settings['kb_popart']; ?>">
+                            <?php echo $hesklang['s_onkb']; ?>
+                        </li>
+                    </ul>
+                </div>
+                <div class="form-group short list">
+                    <label>
+                        <span><?php echo $hesklang['s_slat']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>knowledgebase.html#31','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <ul class="input-list">
+                        <li style="display: list-item">
+                            <input type="text" class="form-control" name="s_kb_index_latest" maxlength="2" value="<?php echo $hesk_settings['kb_index_latest']; ?>">
+                            <?php echo $hesklang['s_onin']; ?>
+                        </li>
+                        <li style="display: list-item">
+                            <input type="text" class="form-control" name="s_kb_latest" maxlength="2" value="<?php echo $hesk_settings['kb_latest']; ?>">
+                            <?php echo $hesklang['s_onkb']; ?>
+                        </li>
+                    </ul>
+                </div>
+                <div class="form-group short">
+                    <label>
+                        <span><?php echo $hesklang['s_relart']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>knowledgebase.html#60','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_kb_related" maxlength="2" value="<?php echo $hesk_settings['kb_related']; ?>">
+                </div>
+            </section>
+            <div class="settings__form_submit">
+                <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+                <input type="hidden" name="section" value="KNOWLEDGEBASE">
+                <button id="submitbutton" style="display: inline-flex" type="submit" class="btn btn-full" ripple="ripple"
+                    <?php echo $enable_save_settings ? '' : 'disabled'; ?>>
+                    <?php echo $hesklang['save_changes']; ?>
+                </button>
+
+                <?php if (!$enable_save_settings): ?>
+                    <div class="error"><?php echo $hesklang['e_save_settings']; ?></div>
+                <?php endif; ?>
+            </div>
+        </div>
+    </form>
+</div>
+<?php
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+
+function hesk_checkVersion()
+{
+	global $hesk_settings;
+
+	if ($latest = hesk_getLatestVersion() )
+    {
+    	if ( strlen($latest) > 12 )
+        {
+        	return -1;
+        }
+		elseif ($latest == $hesk_settings['hesk_version'])
+        {
+        	return true;
+        }
+        else
+        {
+        	return $latest;
+        }
+    }
+    else
+    {
+		return -1;
+    }
+
+} // END hesk_checkVersion()
+
+
+function hesk_getLatestVersion()
+{
+	global $hesk_settings;
+
+	// Do we have a cached version file?
+	if ( file_exists(HESK_PATH . $hesk_settings['cache_dir'] . '/__latest.txt') )
+    {
+        if ( preg_match('/^(\d+)\|([\d.]+)+$/', @file_get_contents(HESK_PATH . $hesk_settings['cache_dir'] . '/__latest.txt'), $matches) && (time() - intval($matches[1])) < 3600  )
+        {
+			return $matches[2];
+        }
+    }
+
+	// No cached file or older than 3600 seconds, try to get an update
+    $hesk_version_url = 'http://hesk.com/version';
+
+	// Try using cURL
+	if ( function_exists('curl_init') )
+	{
+		$ch = curl_init();
+		curl_setopt($ch, CURLOPT_URL, $hesk_version_url);
+		curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1);
+		curl_setopt($ch, CURLOPT_CONNECTTIMEOUT, 6);
+		$latest = curl_exec($ch);
+		curl_close($ch);
+		return hesk_cacheLatestVersion($latest);
+	}
+
+    // Try using a simple PHP function instead
+	if ($latest = @file_get_contents($hesk_version_url) )
+    {
+		return hesk_cacheLatestVersion($latest);
+    }
+
+	// Can't check automatically, will need a manual check
+    return false;
+
+} // END hesk_getLatestVersion()
+
+
+function hesk_cacheLatestVersion($latest)
+{
+	global $hesk_settings;
+
+	@file_put_contents(HESK_PATH . $hesk_settings['cache_dir'] . '/__latest.txt', time() . '|' . $latest);
+
+	return $latest;
+
+} // END hesk_cacheLatestVersion()
+?>
diff --git a/hesk/admin/admin_settings_misc.php b/hesk/admin/admin_settings_misc.php
new file mode 100644
index 0000000..bc78296
--- /dev/null
+++ b/hesk/admin/admin_settings_misc.php
@@ -0,0 +1,431 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+define('LOAD_TABS',1);
+
+// Make sure the install folder is deleted
+if (is_dir(HESK_PATH . 'install')) {die('Please delete the <b>install</b> folder from your server for security reasons then refresh this page!');}
+
+// Get all the required files and functions
+require(HESK_PATH . 'hesk_settings.inc.php');
+
+// Save the default language for the settings page before choosing user's preferred one
+$hesk_settings['language_default'] = $hesk_settings['language'];
+require(HESK_PATH . 'inc/common.inc.php');
+$hesk_settings['language'] = $hesk_settings['language_default'];
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+require(HESK_PATH . 'inc/setup_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+// Check permissions for this feature
+hesk_checkPermission('can_man_settings');
+
+// Load custom fields
+require_once(HESK_PATH . 'inc/custom_fields.inc.php');
+
+$help_folder = '../language/' . $hesk_settings['languages'][$hesk_settings['language']]['folder'] . '/help_files/';
+
+$enable_save_settings   = 0;
+$enable_use_attachments = 0;
+
+// Print header
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+// Print main manage users page
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+// Demo mode? Hide values of sensitive settings
+if ( defined('HESK_DEMO') )
+{
+	$hesk_settings['db_host']			= $hesklang['hdemo'];
+	$hesk_settings['db_name']			= $hesklang['hdemo'];
+	$hesk_settings['db_user']			= $hesklang['hdemo'];
+	$hesk_settings['db_pass']			= $hesklang['hdemo'];
+	$hesk_settings['db_pfix']			= $hesklang['hdemo'];
+	$hesk_settings['smtp_host_name']	= $hesklang['hdemo'];
+	$hesk_settings['smtp_user']			= $hesklang['hdemo'];
+	$hesk_settings['smtp_password']		= $hesklang['hdemo'];
+	$hesk_settings['pop3_host_name']	= $hesklang['hdemo'];
+	$hesk_settings['pop3_user']			= $hesklang['hdemo'];
+	$hesk_settings['pop3_password']		= $hesklang['hdemo'];
+	$hesk_settings['imap_host_name']	= $hesklang['hdemo'];
+	$hesk_settings['imap_user']			= $hesklang['hdemo'];
+	$hesk_settings['imap_password']		= $hesklang['hdemo'];
+	$hesk_settings['recaptcha_public_key']	= $hesklang['hdemo'];
+	$hesk_settings['recaptcha_private_key']	= $hesklang['hdemo'];
+}
+
+/* This will handle error, success and notice messages */
+hesk_handle_messages();
+?>
+<div class="main__content settings">
+    <div class="settings__status">
+        <h3><?php echo $hesklang['check_status']; ?></h3>
+        <ul class="settings__status_list">
+            <li>
+                <div class="list--name"><?php echo $hesklang['v']; ?></div>
+                <div class="list--status">
+                    <?php echo $hesk_settings['hesk_version']; ?>
+                    <?php
+                    if ($hesk_settings['check_updates']) {
+                        $latest = hesk_checkVersion();
+
+                        if ($latest === true) {
+                            echo ' - <span style="color:green">' . $hesklang['hud'] . '</span> ';
+                        } elseif ($latest != -1) {
+                            // Is this a beta/dev version?
+                            if (strpos($hesk_settings['hesk_version'], 'beta') || strpos($hesk_settings['hesk_version'], 'dev') || strpos($hesk_settings['hesk_version'], 'RC')) {
+                                echo ' <span style="color:darkorange">' . $hesklang['beta'] . '</span> '; ?><br><a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['check4updates']; ?></a><?php
+                            } else {
+                                echo ' - <span style="color:darkorange;font-weight:bold">' . $hesklang['hnw'] . '</span> '; ?><br><a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['getup']; ?></a><?php
+                            }
+                        } else {
+                            ?> - <a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['check4updates']; ?></a><?php
+                        }
+                    } else {
+                        ?> - <a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['check4updates']; ?></a><?php
+                    }
+                    ?>
+                </div>
+            </li>
+            <li>
+                <div class="list--name"><?php echo $hesklang['phpv']; ?></div>
+                <div class="list--status"><?php echo defined('HESK_DEMO') ? $hesklang['hdemo'] : PHP_VERSION . ' ' . (function_exists('mysqli_connect') ? '(MySQLi)' : '(MySQL)'); ?></div>
+            </li>
+            <li>
+                <div class="list--name"><?php echo $hesklang['mysqlv']; ?></div>
+                <div class="list--status"><?php echo defined('HESK_DEMO') ? $hesklang['hdemo'] : hesk_dbResult( hesk_dbQuery('SELECT VERSION() AS version') ); ?></div>
+            </li>
+            <li>
+                <div class="list--name">/hesk_settings.inc.php</div>
+                <div class="list--status">
+                    <?php
+                    if (is_writable(HESK_PATH . 'hesk_settings.inc.php')) {
+                        $enable_save_settings = 1;
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, <span class="success">'.$hesklang['writable'].'</span>';
+                    } else {
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, <span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_settings'];
+                    }
+                    ?>
+                </div>
+            </li>
+            <li>
+                <div class="list--name">/<?php echo $hesk_settings['attach_dir']; ?></div>
+                <div class="list--status">
+                    <?php
+                    if (is_dir(HESK_PATH . $hesk_settings['attach_dir'])) {
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, ';
+                        if (is_writable(HESK_PATH . $hesk_settings['attach_dir'])) {
+                            $enable_use_attachments = 1;
+                            echo '<span class="success">'.$hesklang['writable'].'</span>';
+                        } else {
+                            echo '<span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_attdir'];
+                        }
+                    } else {
+                        echo '<span class="error">'.$hesklang['no_exists'].'</span>, <span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_attdir'];
+                    }
+                    ?>
+                </div>
+            </li>
+            <li>
+                <div class="list--name">/<?php echo $hesk_settings['cache_dir']; ?></div>
+                <div class="list--status">
+                    <?php
+                    if (is_dir(HESK_PATH . $hesk_settings['cache_dir'])) {
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, ';
+                        if (is_writable(HESK_PATH . $hesk_settings['cache_dir'])) {
+                            $enable_use_attachments = 1;
+                            echo '<span class="success">'.$hesklang['writable'].'</span>';
+                        } else {
+                            echo '<span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_cdir'];
+                        }
+                    } else {
+                        echo '<span class="error">'.$hesklang['no_exists'].'</span>, <span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_cdir'];
+                    }
+                    ?>
+                </div>
+            </li>
+        </ul>
+    </div>
+    <script language="javascript" type="text/javascript"><!--
+        function hesk_checkFields() {
+            var d = document.form1;
+
+            // DISABLE SUBMIT BUTTON
+            d.submitbutton.disabled=true;
+
+            return true;
+        }
+
+        function hesk_toggleLayer(nr,setto) {
+            if (document.all)
+                document.all[nr].style.display = setto;
+            else if (document.getElementById)
+                document.getElementById(nr).style.display = setto;
+        }
+        //-->
+    </script>
+    <form method="post" action="admin_settings_save.php" name="form1" onsubmit="return hesk_checkFields()">
+        <div class="settings__form form">
+            <section class="settings__form_block">
+                <h3><?php echo $hesklang['dat']; ?></h3>
+                <div class="form-group timezone">
+                    <label>
+                        <span><?php echo $hesklang['TZ']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>misc.html#63','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <?php
+                    // Get list of supported timezones
+                    $timezone_list = hesk_generate_timezone_list();
+
+                    // Do we need to localize month names?
+                    if ($hesk_settings['language'] != 'English')
+                    {
+                        $timezone_list = hesk_translate_timezone_list($timezone_list);
+                    }
+                    ?>
+                    <select name="s_timezone" id="timezone-select">
+                        <?php
+                        foreach ($timezone_list as $timezone => $description)
+                        {
+                            echo '<option value="' . $timezone . '"' . ($hesk_settings['timezone'] == $timezone ? ' selected' : '') . '>' . $description . '</option>';
+                        }
+                        ?>
+                    </select>
+                </div>
+                <div class="form-group">
+                    <label>
+                        <span><?php echo $hesklang['tfor']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>misc.html#20','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_timeformat" maxlength="255" value="<?php echo $hesk_settings['timeformat']; ?>">
+                </div>
+            </section>
+            <section class="settings__form_block">
+                <h3><?php echo $hesklang['other']; ?></h3>
+                <div class="form-group">
+                    <label>
+                        <span><?php echo $hesklang['ip_whois']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>misc.html#61','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </label>
+                    <input type="text" class="form-control" name="s_ip_whois_url" maxlength="255" value="<?php echo $hesk_settings['ip_whois']; ?>">
+                </div>
+                <tr>
+                    <td><label> </label></td>
+                </tr>
+                <div class="checkbox-group">
+                    <h5>
+                        <span><?php echo $hesklang['mms']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>misc.html#62','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="s_maintenance_mode1" name="s_maintenance_mode" value="1" <?php if ($hesk_settings['maintenance_mode']) {echo 'checked';} ?>>
+                        <label for="s_maintenance_mode1"><?php echo $hesklang['mmd']; ?></label>
+                    </div>
+                </div>
+                <div class="checkbox-group">
+                    <h5>
+                        <span><?php echo $hesklang['al']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>misc.html#21','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="s_alink1" name="s_alink" value="1" <?php if ($hesk_settings['alink']) {echo 'checked';} ?>/>
+                        <label for="s_alink1"><?php echo $hesklang['dap']; ?></label>
+                    </div>
+                </div>
+                <div class="checkbox-group">
+                    <h5>
+                        <span><?php echo $hesklang['subnot']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>misc.html#48','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="s_submit_notice1" name="s_submit_notice" value="1" <?php if ($hesk_settings['submit_notice']) {echo 'checked';} ?>/>
+                        <label for="s_submit_notice1"><?php echo $hesklang['subnot2']; ?></label>
+                    </div>
+                </div>
+                <div class="checkbox-group multiple-emails">
+                    <h5>
+                        <span><?php echo $hesklang['sonline']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>misc.html#56','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="s_online1" name="s_online" value="1" <?php if ($hesk_settings['online']) {echo 'checked';} ?>>
+                        <label for="s_online1"><?php echo $hesklang['sonline2']; ?></label>
+                        <div class="form-group">
+                            <input type="text" name="s_online_min" class="form-control" maxlength="4" value="<?php echo $hesk_settings['online_min']; ?>">
+                        </div>
+                    </div>
+                </div>
+                <div class="checkbox-group">
+                    <h5>
+                        <span><?php echo $hesklang['updates']; ?></span>
+                        <a onclick="hesk_window('<?php echo $help_folder; ?>misc.html#59','400','500')">
+                            <div class="tooltype right">
+                                <svg class="icon icon-info">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                                </svg>
+                            </div>
+                        </a>
+                    </h5>
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="s_check_updates1" name="s_check_updates" value="1" <?php if ($hesk_settings['check_updates']) {echo 'checked';} ?>>
+                        <label for="s_check_updates1"><?php echo $hesklang['updates2']; ?></label>
+                    </div>
+                </div>
+            </section>
+            <div class="settings__form_submit">
+                <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+                <input type="hidden" name="section" value="MISC">
+                <button id="submitbutton" style="display: inline-flex" type="submit" class="btn btn-full" ripple="ripple"
+                    <?php echo $enable_save_settings ? '' : 'disabled'; ?>>
+                    <?php echo $hesklang['save_changes']; ?>
+                </button>
+
+                <?php if (!$enable_save_settings): ?>
+                    <div class="error"><?php echo $hesklang['e_save_settings']; ?></div>
+                <?php endif; ?>
+            </div>
+        </div>
+    </form>
+</div>
+<?php
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+
+function hesk_checkVersion()
+{
+	global $hesk_settings;
+
+	if ($latest = hesk_getLatestVersion() )
+    {
+    	if ( strlen($latest) > 12 )
+        {
+        	return -1;
+        }
+		elseif ($latest == $hesk_settings['hesk_version'])
+        {
+        	return true;
+        }
+        else
+        {
+        	return $latest;
+        }
+    }
+    else
+    {
+		return -1;
+    }
+
+} // END hesk_checkVersion()
+
+
+function hesk_getLatestVersion()
+{
+	global $hesk_settings;
+
+	// Do we have a cached version file?
+	if ( file_exists(HESK_PATH . $hesk_settings['cache_dir'] . '/__latest.txt') )
+    {
+        if ( preg_match('/^(\d+)\|([\d.]+)+$/', @file_get_contents(HESK_PATH . $hesk_settings['cache_dir'] . '/__latest.txt'), $matches) && (time() - intval($matches[1])) < 3600  )
+        {
+			return $matches[2];
+        }
+    }
+
+	// No cached file or older than 3600 seconds, try to get an update
+    $hesk_version_url = 'http://hesk.com/version';
+
+	// Try using cURL
+	if ( function_exists('curl_init') )
+	{
+		$ch = curl_init();
+		curl_setopt($ch, CURLOPT_URL, $hesk_version_url);
+		curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1);
+		curl_setopt($ch, CURLOPT_CONNECTTIMEOUT, 6);
+		$latest = curl_exec($ch);
+		curl_close($ch);
+		return hesk_cacheLatestVersion($latest);
+	}
+
+    // Try using a simple PHP function instead
+	if ($latest = @file_get_contents($hesk_version_url) )
+    {
+		return hesk_cacheLatestVersion($latest);
+    }
+
+	// Can't check automatically, will need a manual check
+    return false;
+
+} // END hesk_getLatestVersion()
+
+
+function hesk_cacheLatestVersion($latest)
+{
+	global $hesk_settings;
+
+	@file_put_contents(HESK_PATH . $hesk_settings['cache_dir'] . '/__latest.txt', time() . '|' . $latest);
+
+	return $latest;
+
+} // END hesk_cacheLatestVersion()
+?>
diff --git a/hesk/admin/admin_settings_save.php b/hesk/admin/admin_settings_save.php
new file mode 100644
index 0000000..4a942d9
--- /dev/null
+++ b/hesk/admin/admin_settings_save.php
@@ -0,0 +1,961 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+// Make sure OPcache is reset when modifying settings
+if ( function_exists('opcache_reset') )
+{
+	opcache_reset();
+}
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+require(HESK_PATH . 'inc/email_functions.inc.php');
+require(HESK_PATH . 'inc/setup_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+// Check permissions for this feature
+hesk_checkPermission('can_man_settings');
+
+// A security check
+hesk_token_check('POST');
+
+$section = hesk_input(hesk_POST('section'));
+if (!in_array($section, array('GENERAL', 'HELP_DESK', 'KNOWLEDGEBASE', 'EMAIL', 'TICKET_LIST', 'MISC'))) {
+    hesk_process_messages($hesklang['err_no_settings_section'], 'admin_settings_general.php');
+}
+
+// Demo mode
+if ( defined('HESK_DEMO') )
+{
+	hesk_process_messages($hesklang['sdemo'], 'admin_settings_' . strtolower($section) . '.php');
+}
+
+$set=array();
+
+
+$smtp_OK = true;
+$pop3_OK = true;
+if ($section === 'GENERAL') {
+	/* --> General settings */
+	$set['site_title']		= hesk_input( hesk_POST('s_site_title'), $hesklang['err_sname']);
+	$set['site_title']		= str_replace('\\&quot;','&quot;',$set['site_title']);
+	$set['site_url']		= hesk_input( hesk_POST('s_site_url'), $hesklang['err_surl']);
+	$set['hesk_title']		= hesk_input( hesk_POST('s_hesk_title'), $hesklang['err_htitle']);
+	$set['hesk_title']		= str_replace('\\&quot;','&quot;',$set['hesk_title']);
+	$set['hesk_url']		= rtrim( hesk_input( hesk_POST('s_hesk_url'), $hesklang['err_hurl']), '/');
+	$set['webmaster_mail']	= hesk_validateEmail( hesk_POST('s_webmaster_mail'), $hesklang['err_wmmail']);
+	$set['noreply_mail']	= hesk_validateEmail( hesk_POST('s_noreply_mail'), $hesklang['err_nomail']);
+	$set['noreply_name']	= hesk_input( hesk_POST('s_noreply_name') );
+	$set['noreply_name']	= str_replace(array('\\&quot;','&lt;','&gt;'),'',$set['noreply_name']);
+	$set['noreply_name']	= trim( preg_replace('/\s{2,}/', ' ', $set['noreply_name']) );
+	$set['noreply_name']    = preg_replace("/\n|\r|\t|%0A|%0D|%08|%09/", '', $set['noreply_name']);
+	$valid_themes           = hesk_getValidThemes();
+	$theme                  = hesk_input(hesk_POST('s_site_theme'));
+	if (isset($theme) && in_array($theme, $valid_themes)) {
+	    $set['site_theme'] = $theme;
+    } else {
+	    hesk_error($hesklang['err_site_theme']);
+    }
+
+	/* --> Language settings */
+	$set['can_sel_lang']	= empty($_POST['s_can_sel_lang']) ? 0 : 1;
+	$set['languages'] 		= hesk_getLanguagesArray();
+	$lang					= explode('|', hesk_input( hesk_POST('s_language') ) );
+	if (isset($lang[1]) && in_array($lang[1],hesk_getLanguagesArray(1) ))
+	{
+		$set['language'] = $lang[1];
+	}
+	else
+	{
+		hesk_error($hesklang['err_lang']);
+	}
+
+	/* --> Database settings */
+	hesk_dbClose();
+
+	if ( hesk_testMySQL() )
+	{
+		// Database connection OK
+	}
+	elseif ($mysql_log)
+	{
+		hesk_error($mysql_error . '<br /><br /><b>' . $hesklang['mysql_said'] . ':</b> ' . $mysql_log);
+	}
+	else
+	{
+		hesk_error($mysql_error);
+	}
+} elseif ($section === 'HELP_DESK') {
+	// ---> check admin folder
+	$set['admin_dir'] = isset($_POST['s_admin_dir']) && ! is_array($_POST['s_admin_dir']) ? preg_replace('/[^a-zA-Z0-9_-]/', '', $_POST['s_admin_dir']) : 'admin';
+	/*
+    if ( ! is_dir(HESK_PATH . $set['admin_dir']) )
+    {
+        hesk_error( sprintf($hesklang['err_adf'], $set['admin_dir']) );
+    }
+    */
+
+// ---> check attachments folder
+	$set['attach_dir'] = isset($_POST['s_attach_dir']) && ! is_array($_POST['s_attach_dir']) ? preg_replace('/[^a-zA-Z0-9_-]/', '', $_POST['s_attach_dir']) : 'attachments';
+	/*
+    if ( ! is_dir(HESK_PATH . $set['attach_dir']) )
+    {
+        hesk_error( sprintf($hesklang['err_atf'], $set['attach_dir']) );
+    }
+    if ( ! is_writable(HESK_PATH . $set['attach_dir']) )
+    {
+        hesk_error( sprintf($hesklang['err_atr'], $set['attach_dir']) );
+    }
+    */
+
+// ---> check cache folder
+	$set['cache_dir'] = isset($_POST['s_cache_dir']) && ! is_array($_POST['s_cache_dir']) ? preg_replace('/[^a-zA-Z0-9_-]/', '', $_POST['s_cache_dir']) : 'cache';
+
+	$set['max_listings']	= hesk_checkMinMax( intval( hesk_POST('s_max_listings') ) , 1, 999, 10);
+	$set['print_font_size']	= hesk_checkMinMax( intval( hesk_POST('s_print_font_size') ) , 1, 99, 12);
+	$set['autoclose']		= hesk_checkMinMax( intval( hesk_POST('s_autoclose') ) , 0, 999, 7);
+	$set['max_open']		= hesk_checkMinMax( intval( hesk_POST('s_max_open') ) , 0, 999, 0);
+	$set['new_top']			= empty($_POST['s_new_top']) ? 0 : 1;
+	$set['reply_top']		= empty($_POST['s_reply_top']) ? 0 : 1;
+
+	/* --> Features */
+	$set['autologin']		= empty($_POST['s_autologin']) ? 0 : 1;
+	$set['autoassign']		= empty($_POST['s_autoassign']) ? 0 : 1;
+	$set['require_email']	= empty($_POST['s_require_email']) ? 0 : 1;
+	$set['require_owner']	= empty($_POST['s_require_owner']) ? 0 : 1;
+	$set['require_subject']	= hesk_checkMinMax( intval( hesk_POST('s_require_subject') ) , -1, 1, 1);
+	$set['require_message']	= hesk_checkMinMax( intval( hesk_POST('s_require_message') ) , -1, 1, 1);
+	$set['custclose']		= empty($_POST['s_custclose']) ? 0 : 1;
+	$set['custopen']		= empty($_POST['s_custopen']) ? 0 : 1;
+	$set['rating']			= empty($_POST['s_rating']) ? 0 : 1;
+	$set['cust_urgency']	= empty($_POST['s_cust_urgency']) ? 0 : 1;
+	$set['sequential']		= empty($_POST['s_sequential']) ? 0 : 1;
+	$set['time_worked']		= empty($_POST['s_time_worked']) ? 0 : 1;
+	$set['spam_notice']		= empty($_POST['s_spam_notice']) ? 0 : 1;
+	$set['list_users']		= empty($_POST['s_list_users']) ? 0 : 1;
+	$set['debug_mode']		= empty($_POST['s_debug_mode']) ? 0 : 1;
+	$set['short_link']		= empty($_POST['s_short_link']) ? 0 : 1;
+	$set['select_cat']		= empty($_POST['s_select_cat']) ? 0 : 1;
+	$set['select_pri']		= empty($_POST['s_select_pri']) ? 0 : 1;
+	$set['cat_show_select'] = hesk_checkMinMax( intval( hesk_POST('s_cat_show_select') ) , 0, 999, 10);
+
+	/* --> SPAM prevention */
+	$set['secimg_use']		= empty($_POST['s_secimg_use']) ? 0 : ( hesk_POST('s_secimg_use') == 2 ? 2 : 1);
+	$set['secimg_sum']		= '';
+	for ($i=1;$i<=10;$i++)
+	{
+		$set['secimg_sum'] .= substr('AEUYBDGHJLMNPQRSTVWXZ123456789', rand(0,29), 1);
+	}
+	$set['recaptcha_use']	= hesk_checkMinMax( intval( hesk_POST('s_recaptcha_use') ) , 0, 2, 0);
+	$set['recaptcha_public_key']	= hesk_input( hesk_POST('s_recaptcha_public_key') );
+	$set['recaptcha_private_key']	= hesk_input( hesk_POST('s_recaptcha_private_key') );
+	$set['question_use']	= empty($_POST['s_question_use']) ? 0 : 1;
+	$set['question_ask']	= hesk_getHTML( hesk_POST('s_question_ask') ) or hesk_error($hesklang['err_qask']);
+	$set['question_ans']	= hesk_input( hesk_POST('s_question_ans'), $hesklang['err_qans']);
+
+	/* --> Security */
+	$set['attempt_limit']	= hesk_checkMinMax( intval( hesk_POST('s_attempt_limit') ) , 0, 999, 5);
+	if ($set['attempt_limit'] > 0)
+	{
+		$set['attempt_limit']++;
+	}
+	$set['attempt_banmin']	= hesk_checkMinMax( intval( hesk_POST('s_attempt_banmin') ) , 5, 99999, 60);
+	$set['reset_pass'] = empty($_POST['s_reset_pass']) ? 0 : 1;
+	$set['email_view_ticket'] = ($set['require_email'] == 0) ? 0 : (empty($_POST['s_email_view_ticket']) ? 0 : 1);
+	$set['x_frame_opt'] = empty($_POST['s_x_frame_opt']) ? 0 : 1;
+	$set['force_ssl'] = HESK_SSL && isset($_POST['s_force_ssl']) && $_POST['s_force_ssl'] == 1 ? 1 : 0;
+
+    // Make sure help desk URL starts with https if forcing SSL
+	if ($set['force_ssl'])
+	{
+		$set['hesk_url'] = preg_replace('/^http:/i', 'https:', hesk_getProperty($set, 'hesk_url') );
+	}
+
+	/* --> Attachments */
+	$set['attachments']['use'] = empty($_POST['s_attach_use']) ? 0 : 1;
+	if ($set['attachments']['use'])
+	{
+		$set['attachments']['max_number'] = intval( hesk_POST('s_max_number', 2) );
+
+		$size = floatval( hesk_POST('s_max_size', '1.0') );
+		$unit = hesk_htmlspecialchars( hesk_POST('s_max_unit', 'MB') );
+
+		$set['attachments']['max_size'] = hesk_formatUnits($size . ' ' . $unit);
+
+		$set['attachments']['allowed_types'] = isset($_POST['s_allowed_types']) && ! is_array($_POST['s_allowed_types']) && strlen($_POST['s_allowed_types']) ? explode(',', strtolower( preg_replace('/[^a-zA-Z0-9,]/', '', $_POST['s_allowed_types']) ) ) : array();
+		$set['attachments']['allowed_types'] = array_diff($set['attachments']['allowed_types'], array('php', 'php4', 'php3', 'php5', 'phps', 'phtml', 'shtml', 'shtm', 'cgi', 'pl') );
+
+		if (count($set['attachments']['allowed_types']))
+		{
+			$keep_these = array();
+
+			foreach ($set['attachments']['allowed_types'] as $ext)
+			{
+				if (strlen($ext) > 1)
+				{
+					$keep_these[] = '.' . $ext;
+				}
+			}
+
+			$set['attachments']['allowed_types'] = $keep_these;
+		}
+		else
+		{
+			$set['attachments']['allowed_types'] = array('.gif','.jpg','.png','.zip','.rar','.csv','.doc','.docx','.xls','.xlsx','.txt','.pdf');
+		}
+	}
+	else
+	{
+		$set['attachments']['max_number']=2;
+		$set['attachments']['max_size']=1048576;
+		$set['attachments']['allowed_types']=array('.gif','.jpg','.png','.zip','.rar','.csv','.doc','.docx','.xls','.xlsx','.txt','.pdf');
+	}
+} elseif ($section === 'KNOWLEDGEBASE') {
+	/* --> Knowledgebase settings */
+	$set['kb_enable']			= hesk_checkMinMax( intval( hesk_POST('s_kb_enable') ) , 0, 2, 1);
+	$set['kb_wysiwyg']			= empty($_POST['s_kb_wysiwyg']) ? 0 : 1;
+	$set['kb_search']			= empty($_POST['s_kb_search']) ? 0 : ( hesk_POST('s_kb_search') == 2 ? 2 : 1);
+	$set['kb_recommendanswers']	= empty($_POST['s_kb_recommendanswers']) ? 0 : 1;
+	$set['kb_views']			= empty($_POST['s_kb_views']) ? 0 : 1;
+	$set['kb_date']				= empty($_POST['s_kb_date']) ? 0 : 1;
+	$set['kb_rating']			= empty($_POST['s_kb_rating']) ? 0 : 1;
+	$set['kb_search_limit']		= hesk_checkMinMax( intval( hesk_POST('s_kb_search_limit') ) , 1, 99, 10);
+	$set['kb_substrart']		= hesk_checkMinMax( intval( hesk_POST('s_kb_substrart') ) , 20, 9999, 200);
+	$set['kb_cols']				= hesk_checkMinMax( intval( hesk_POST('s_kb_cols') ) , 1, 5, 2);
+	$set['kb_numshow']			= intval( hesk_POST('s_kb_numshow') ); // Popular articles on subcat listing
+	$set['kb_popart']			= intval( hesk_POST('s_kb_popart') ); // Popular articles on main category page
+	$set['kb_latest']			= intval( hesk_POST('s_kb_latest') ); // Popular articles on main category page
+	$set['kb_index_popart']		= intval( hesk_POST('s_kb_index_popart') );
+	$set['kb_index_latest']		= intval( hesk_POST('s_kb_index_latest') );
+	$set['kb_related']			= intval( hesk_POST('s_kb_related') );
+} elseif ($section === 'EMAIL') {
+	/* --> Email sending */
+	$set['smtp'] = empty($_POST['s_smtp']) ? 0 : 1;
+	if ($set['smtp'])
+	{
+		// Test SMTP connection
+		$smtp_OK = hesk_testSMTP(true);
+
+		// If SMTP not working, disable it
+		if ( ! $smtp_OK)
+		{
+			$set['smtp'] = 0;
+		}
+	}
+	else
+	{
+		$set['smtp_host_name']	= hesk_input( hesk_POST('tmp_smtp_host_name', 'mail.example.com') );
+		$set['smtp_host_port']	= intval( hesk_POST('tmp_smtp_host_port', 25) );
+		$set['smtp_timeout']	= intval( hesk_POST('tmp_smtp_timeout', 10) );
+		$set['smtp_ssl']		= empty($_POST['tmp_smtp_ssl']) ? 0 : 1;
+		$set['smtp_tls']		= empty($_POST['tmp_smtp_tls']) ? 0 : 1;
+		$set['smtp_user']		= hesk_input( hesk_POST('tmp_smtp_user') );
+		$set['smtp_password']	= hesk_input( hesk_POST('tmp_smtp_password') );
+	}
+
+	/* --> Email piping */
+	$set['email_piping']	= empty($_POST['s_email_piping']) ? 0 : 1;
+
+	/* --> POP3 fetching */
+	$set['pop3'] = empty($_POST['s_pop3']) ? 0 : 1;
+
+	if ($set['pop3'])
+	{
+		// Get POP3 fetching timeout
+		$set['pop3_job_wait'] = hesk_checkMinMax( intval( hesk_POST('s_pop3_job_wait') ) , 0, 1440, 15);
+
+		// Test POP3 connection
+		$pop3_OK = hesk_testPOP3(true);
+
+		// If POP3 not working, disable it
+		if ( ! $pop3_OK)
+		{
+			$set['pop3'] = 0;
+		}
+	}
+	else
+	{
+		$set['pop3_job_wait']	= intval( hesk_POST('s_pop3_job_wait', 15) );
+		$set['pop3_host_name']	= hesk_input( hesk_POST('tmp_pop3_host_name', 'mail.example.com') );
+		$set['pop3_host_port']	= intval( hesk_POST('tmp_pop3_host_port', 110) );
+		$set['pop3_tls']		= empty($_POST['tmp_pop3_tls']) ? 0 : 1;
+		$set['pop3_keep']		= empty($_POST['tmp_pop3_keep']) ? 0 : 1;
+		$set['pop3_user']		= hesk_input( hesk_POST('tmp_pop3_user') );
+		$set['pop3_password']	= hesk_input( hesk_POST('tmp_pop3_password') );
+	}
+
+	/* --> IMAP fetching */
+	$imap_OK = true;
+	$set['imap'] = function_exists('imap_open') ? (empty($_POST['s_imap']) ? 0 : 1) : 0;
+
+	if ($set['imap'])
+	{
+		// Get IMAP fetching timeout
+		$set['imap_job_wait'] = hesk_checkMinMax( intval( hesk_POST('s_imap_job_wait') ) , 0, 1440, 15);
+
+		// Test IMAP connection
+		$imap_OK = hesk_testIMAP(true);
+
+		// If IMAP not working, disable it
+		if ( ! $imap_OK)
+		{
+			$set['imap'] = 0;
+		}
+	}
+	else
+	{
+		$set['imap_job_wait']	= intval( hesk_POST('s_imap_job_wait', 15) );
+		$set['imap_host_name']	= hesk_input( hesk_POST('tmp_imap_host_name', 'mail.example.com') );
+		$set['imap_host_port']	= intval( hesk_POST('tmp_imap_host_port', 110) );
+		$set['imap_enc']		= hesk_POST('tmp_imap_enc');
+		$set['imap_enc']		= ($set['imap_enc'] == 'ssl' || $set['imap_enc'] == 'tls') ? $set['imap_enc'] : '';
+		$set['imap_keep']		= empty($_POST['tmp_imap_keep']) ? 0 : 1;
+		$set['imap_user']		= hesk_input( hesk_POST('tmp_imap_user') );
+		$set['imap_password']	= hesk_input( hesk_POST('tmp_imap_password') );
+	}
+
+	/* --> Email loops */
+	$set['loop_hits']	= hesk_checkMinMax( intval( hesk_POST('s_loop_hits') ) , 0, 999, 5);
+	$set['loop_time']	= hesk_checkMinMax( intval( hesk_POST('s_loop_time') ) , 1, 86400, 300);
+
+	/* --> Detect email typos */
+	$set['detect_typos']	= empty($_POST['s_detect_typos']) ? 0 : 1;
+	$set['email_providers'] = array();
+
+	if ( ! empty($_POST['s_email_providers']) && ! is_array($_POST['s_email_providers']) )
+	{
+		$lines = preg_split('/$\R?^/m', hesk_input($_POST['s_email_providers']) );
+		foreach ($lines as $domain)
+		{
+			$domain = trim($domain);
+			$domain = str_replace('@', '', $domain);
+			$domainLen = strlen($domain);
+
+			/* Check domain part length */
+			if ($domainLen < 1 || $domainLen > 254)
+			{
+				continue;
+			}
+
+			/* Check domain part characters */
+			if ( ! preg_match('/^[A-Za-z0-9\\-\\.]+$/', $domain) )
+			{
+				continue;
+			}
+
+			/* Domain part mustn't have two consecutive dots */
+			if ( strpos($domain, '..') !== false  )
+			{
+				continue;
+			}
+
+			$set['email_providers'][] = $domain;
+		}
+	}
+
+	if ( ! $set['detect_typos'] || count($set['email_providers']) < 1 )
+	{
+		$set['detect_typos'] = 0;
+		$set['email_providers']=array('aim.com','aol.co.uk','aol.com','att.net','bellsouth.net','blueyonder.co.uk','bt.com','btinternet.com','btopenworld.com','charter.net','comcast.net','cox.net','earthlink.net','email.com','facebook.com','fastmail.fm','free.fr','freeserve.co.uk','gmail.com','gmx.at','gmx.ch','gmx.com','gmx.de','gmx.fr','gmx.net','gmx.us','googlemail.com','hotmail.be','hotmail.co.uk','hotmail.com','hotmail.com.ar','hotmail.com.mx','hotmail.de','hotmail.es','hotmail.fr','hushmail.com','icloud.com','inbox.com','laposte.net','lavabit.com','list.ru','live.be','live.co.uk','live.com','live.com.ar','live.com.mx','live.de','live.fr','love.com','lycos.com','mac.com','mail.com','mail.ru','me.com','msn.com','nate.com','naver.com','neuf.fr','ntlworld.com','o2.co.uk','online.de','orange.fr','orange.net','outlook.com','pobox.com','prodigy.net.mx','qq.com','rambler.ru','rocketmail.com','safe-mail.net','sbcglobal.net','t-online.de','talktalk.co.uk','tiscali.co.uk','verizon.net','virgin.net','virginmedia.com','wanadoo.co.uk','wanadoo.fr','yahoo.co.id','yahoo.co.in','yahoo.co.jp','yahoo.co.kr','yahoo.co.uk','yahoo.com','yahoo.com.ar','yahoo.com.mx','yahoo.com.ph','yahoo.com.sg','yahoo.de','yahoo.fr','yandex.com','yandex.ru','ymail.com');
+	}
+
+	$set['email_providers'] = count($set['email_providers']) ?  "'" . implode("','", array_unique($set['email_providers'])) . "'" : '';
+
+	/* --> Notify customer when */
+	$set['notify_new']		= empty($_POST['s_notify_new']) ? 0 : 1;
+	$set['notify_closed']	= empty($_POST['s_notify_closed']) ? 0 : 1;
+
+// SPAM tags
+	$set['notify_skip_spam'] = empty($_POST['s_notify_skip_spam']) ? 0 : 1;
+	$set['notify_spam_tags'] = array();
+
+	if ( ! empty($_POST['s_notify_spam_tags']) && ! is_array($_POST['s_notify_spam_tags']) )
+	{
+		$lines = preg_split('/$\R?^/m', $_POST['s_notify_spam_tags']);
+
+		foreach ($lines as $tag)
+		{
+			// Remove dangerous tags just as an extra precaution
+			$tag = str_replace( array('<?php', '<?', '<%', '<script'), '', $tag);
+
+			// Remove excess spaces
+			$tag = trim($tag);
+
+			// Remove anything not utf-8
+			$tag = hesk_clean_utf8($tag);
+
+			// Limit tag length
+			if ( strlen($tag) < 1 || strlen($tag) > 50)
+			{
+				continue;
+			}
+
+			// Escape single quotes and backslashes
+			$set['notify_spam_tags'][] = str_replace( array("\\", "'"), array("\\\\", "\\'"), $tag); // '
+		}
+	}
+
+	if ( count($set['notify_spam_tags']) < 1 )
+	{
+		$set['notify_skip_spam'] = 0;
+		$set['notify_spam_tags'] = array('Spam?}','***SPAM***','[SPAM]','SPAM-LOW:','SPAM-MED:');
+	}
+
+	$set['notify_spam_tags'] = count($set['notify_spam_tags']) ?  "'" . implode("','", $set['notify_spam_tags']) . "'" : '';
+
+	/* --> Other */
+	$set['strip_quoted']	= empty($_POST['s_strip_quoted']) ? 0 : 1;
+	$set['eml_req_msg']		= empty($_POST['s_eml_req_msg']) ? 0 : 1;
+	$set['save_embedded']	= empty($_POST['s_save_embedded']) ? 0 : 1;
+	$set['multi_eml']		= empty($_POST['s_multi_eml']) ? 0 : 1;
+	$set['confirm_email']	= empty($_POST['s_confirm_email']) ? 0 : 1;
+	$set['open_only']		= empty($_POST['s_open_only']) ? 0 : 1;
+} elseif ($section === 'TICKET_LIST') {
+	$set['ticket_list'] = array();
+	foreach ($hesk_settings['possible_ticket_list'] as $key => $title)
+	{
+		if ( hesk_POST('s_tl_'.$key, 0) == 1)
+		{
+			$set['ticket_list'][] = $key;
+		}
+	}
+
+// We need at least one of these: id, trackid, subject
+	if ( ! in_array('id', $set['ticket_list']) && ! in_array('trackid', $set['ticket_list']) && ! in_array('subject', $set['ticket_list']) )
+	{
+		// Non of the required fields are there, add "trackid" as the first one
+		array_unshift($set['ticket_list'], 'trackid');
+	}
+
+	$set['ticket_list'] = count($set['ticket_list']) ?  "'" . implode("','", $set['ticket_list']) . "'" : 'trackid';
+
+	/* --> Other */
+	$set['submittedformat']	= hesk_checkMinMax( intval( hesk_POST('s_submittedformat') ) , 0, 2, 2);
+	$set['updatedformat']	= hesk_checkMinMax( intval( hesk_POST('s_updatedformat') ) , 0, 2, 2);
+} elseif ($section === 'MISC') {
+	/* --> Date & Time */
+	$set['timezone'] = hesk_input( hesk_POST('s_timezone') );
+	if ( ! in_array($set['timezone'], timezone_identifiers_list()) )
+	{
+		$set['timezone'] = 'UTC';
+	}
+	$set['timeformat']		= hesk_input( hesk_POST('s_timeformat') ) or $set['timeformat'] = 'Y-m-d H:i:s';
+
+	/* --> Other */
+	$set['ip_whois']		= hesk_input( hesk_POST('s_ip_whois_url', 'https://whois.domaintools.com/{IP}') );
+
+// If no {IP} tag append it to the end
+	if ( strlen($set['ip_whois']) == 0 )
+	{
+		$set['ip_whois'] = 'http://whois.domaintools.com/{IP}';
+	}
+	elseif ( strpos($set['ip_whois'], '{IP}') === false )
+	{
+		$set['ip_whois'] .= '{IP}';
+	}
+
+	$set['maintenance_mode']= empty($_POST['s_maintenance_mode']) ? 0 : 1;
+	$set['alink']			= empty($_POST['s_alink']) ? 0 : 1;
+	$set['submit_notice']	= empty($_POST['s_submit_notice']) ? 0 : 1;
+	$set['online']			= empty($_POST['s_online']) ? 0 : 1;
+	$set['online_min']		= hesk_checkMinMax( intval( hesk_POST('s_online_min') ) , 1, 999, 10);
+	$set['check_updates']	= empty($_POST['s_check_updates']) ? 0 : 1;
+}
+
+$set['hesk_version'] = $hesk_settings['hesk_version'];
+
+// Prepare settings file and save it
+$settings_file_content='<?php
+// Settings file for HESK ' . $set['hesk_version'] . '
+
+// ==> GENERAL
+
+// --> General settings
+$hesk_settings[\'site_title\']=\'' . hesk_getProperty($set, 'site_title') . '\';
+$hesk_settings[\'site_url\']=\'' . hesk_getProperty($set, 'site_url') . '\';
+$hesk_settings[\'hesk_title\']=\'' . hesk_getProperty($set, 'hesk_title') . '\';
+$hesk_settings[\'hesk_url\']=\'' . hesk_getProperty($set, 'hesk_url') . '\';
+$hesk_settings[\'webmaster_mail\']=\'' . hesk_getProperty($set, 'webmaster_mail') . '\';
+$hesk_settings[\'noreply_mail\']=\'' . hesk_getProperty($set, 'noreply_mail') . '\';
+$hesk_settings[\'noreply_name\']=\'' . hesk_getProperty($set, 'noreply_name') . '\';
+$hesk_settings[\'site_theme\']=\'' . hesk_getProperty($set, 'site_theme') . '\';
+
+// --> Language settings
+$hesk_settings[\'can_sel_lang\']=' . hesk_getProperty($set, 'can_sel_lang') . ';
+$hesk_settings[\'language\']=\'' . hesk_getProperty($set, 'language') . '\';
+$hesk_settings[\'languages\']=array(
+'.hesk_getLanguageForFile($set, 'languages').');
+
+// --> Database settings
+$hesk_settings[\'db_host\']=\'' . hesk_getProperty($set, 'db_host') . '\';
+$hesk_settings[\'db_name\']=\'' . hesk_getProperty($set, 'db_name') . '\';
+$hesk_settings[\'db_user\']=\'' . hesk_getProperty($set, 'db_user') . '\';
+$hesk_settings[\'db_pass\']=\'' . hesk_getProperty($set, 'db_pass') . '\';
+$hesk_settings[\'db_pfix\']=\'' . hesk_getProperty($set, 'db_pfix') . '\';
+$hesk_settings[\'db_vrsn\']=' . hesk_getProperty($set, 'db_vrsn') . ';
+
+
+// ==> HELP DESK
+
+// --> Help desk settings
+$hesk_settings[\'admin_dir\']=\'' . hesk_getProperty($set, 'admin_dir') . '\';
+$hesk_settings[\'attach_dir\']=\'' . hesk_getProperty($set, 'attach_dir') . '\';
+$hesk_settings[\'cache_dir\']=\'' . hesk_getProperty($set, 'cache_dir') . '\';
+$hesk_settings[\'max_listings\']=' . hesk_getProperty($set, 'max_listings') . ';
+$hesk_settings[\'print_font_size\']=' . hesk_getProperty($set, 'print_font_size') . ';
+$hesk_settings[\'autoclose\']=' . hesk_getProperty($set, 'autoclose') . ';
+$hesk_settings[\'max_open\']=' . hesk_getProperty($set, 'max_open') . ';
+$hesk_settings[\'new_top\']=' . hesk_getProperty($set, 'new_top') . ';
+$hesk_settings[\'reply_top\']=' . hesk_getProperty($set, 'reply_top') . ';
+
+// --> Features
+$hesk_settings[\'autologin\']=' . hesk_getProperty($set, 'autologin') . ';
+$hesk_settings[\'autoassign\']=' . hesk_getProperty($set, 'autoassign') . ';
+$hesk_settings[\'require_email\']=' . hesk_getProperty($set, 'require_email') . ';
+$hesk_settings[\'require_owner\']=' . hesk_getProperty($set, 'require_owner') . ';
+$hesk_settings[\'require_subject\']=' . hesk_getProperty($set, 'require_subject') . ';
+$hesk_settings[\'require_message\']=' . hesk_getProperty($set, 'require_message') . ';
+$hesk_settings[\'custclose\']=' . hesk_getProperty($set, 'custclose') . ';
+$hesk_settings[\'custopen\']=' . hesk_getProperty($set, 'custopen') . ';
+$hesk_settings[\'rating\']=' . hesk_getProperty($set, 'rating') . ';
+$hesk_settings[\'cust_urgency\']=' . hesk_getProperty($set, 'cust_urgency') . ';
+$hesk_settings[\'sequential\']=' . hesk_getProperty($set, 'sequential') . ';
+$hesk_settings[\'time_worked\']=' . hesk_getProperty($set, 'time_worked') . ';
+$hesk_settings[\'spam_notice\']=' . hesk_getProperty($set, 'spam_notice') . ';
+$hesk_settings[\'list_users\']=' . hesk_getProperty($set, 'list_users') . ';
+$hesk_settings[\'debug_mode\']=' . hesk_getProperty($set, 'debug_mode') . ';
+$hesk_settings[\'short_link\']=' . hesk_getProperty($set, 'short_link') . ';
+$hesk_settings[\'select_cat\']=' . hesk_getProperty($set, 'select_cat') . ';
+$hesk_settings[\'select_pri\']=' . hesk_getProperty($set, 'select_pri') . ';
+$hesk_settings[\'cat_show_select\']=' . hesk_getProperty($set, 'cat_show_select') . ';
+
+// --> SPAM Prevention
+$hesk_settings[\'secimg_use\']=' . hesk_getProperty($set, 'secimg_use') . ';
+$hesk_settings[\'secimg_sum\']=\'' . hesk_getProperty($set, 'secimg_sum') . '\';
+$hesk_settings[\'recaptcha_use\']=' . hesk_getProperty($set, 'recaptcha_use') . ';
+$hesk_settings[\'recaptcha_public_key\']=\'' . hesk_getProperty($set, 'recaptcha_public_key') . '\';
+$hesk_settings[\'recaptcha_private_key\']=\'' . hesk_getProperty($set, 'recaptcha_private_key') . '\';
+$hesk_settings[\'question_use\']=' . hesk_getProperty($set, 'question_use') . ';
+$hesk_settings[\'question_ask\']=\'' . hesk_getProperty($set, 'question_ask') . '\';
+$hesk_settings[\'question_ans\']=\'' . hesk_getProperty($set, 'question_ans') . '\';
+
+// --> Security
+$hesk_settings[\'attempt_limit\']=' . hesk_getProperty($set, 'attempt_limit') . ';
+$hesk_settings[\'attempt_banmin\']=' . hesk_getProperty($set, 'attempt_banmin') . ';
+$hesk_settings[\'reset_pass\']=' . hesk_getProperty($set, 'reset_pass') . ';
+$hesk_settings[\'email_view_ticket\']=' . hesk_getProperty($set, 'email_view_ticket') . ';
+$hesk_settings[\'x_frame_opt\']=' . hesk_getProperty($set, 'x_frame_opt') . ';
+$hesk_settings[\'force_ssl\']=' . hesk_getProperty($set, 'force_ssl') . ';
+
+// --> Attachments
+$hesk_settings[\'attachments\']=array (
+\'use\' => ' . (isset($set['attachments']) ? $set['attachments']['use'] : $hesk_settings['attachments']['use']) . ',
+\'max_number\' => ' . (isset($set['attachments']) ? $set['attachments']['max_number'] : $hesk_settings['attachments']['max_number']) . ',
+\'max_size\' => ' . (isset($set['attachments']) ? $set['attachments']['max_size'] : $hesk_settings['attachments']['max_size']) . ',
+\'allowed_types\' => array(\'' . implode('\',\'',hesk_getAllowedAttachmentTypes($set)) . '\')
+);
+
+
+// ==> KNOWLEDGEBASE
+
+// --> Knowledgebase settings
+$hesk_settings[\'kb_enable\']=' . hesk_getProperty($set, 'kb_enable') . ';
+$hesk_settings[\'kb_wysiwyg\']=' . hesk_getProperty($set, 'kb_wysiwyg') . ';
+$hesk_settings[\'kb_search\']=' . hesk_getProperty($set, 'kb_search') . ';
+$hesk_settings[\'kb_search_limit\']=' . hesk_getProperty($set, 'kb_search_limit') . ';
+$hesk_settings[\'kb_views\']=' . hesk_getProperty($set, 'kb_views') . ';
+$hesk_settings[\'kb_date\']=' . hesk_getProperty($set, 'kb_date') . ';
+$hesk_settings[\'kb_recommendanswers\']=' . hesk_getProperty($set, 'kb_recommendanswers') . ';
+$hesk_settings[\'kb_rating\']=' . hesk_getProperty($set, 'kb_rating') . ';
+$hesk_settings[\'kb_substrart\']=' . hesk_getProperty($set, 'kb_substrart') . ';
+$hesk_settings[\'kb_cols\']=' . hesk_getProperty($set, 'kb_cols') . ';
+$hesk_settings[\'kb_numshow\']=' . hesk_getProperty($set, 'kb_numshow') . ';
+$hesk_settings[\'kb_popart\']=' . hesk_getProperty($set, 'kb_popart') . ';
+$hesk_settings[\'kb_latest\']=' . hesk_getProperty($set, 'kb_latest') . ';
+$hesk_settings[\'kb_index_popart\']=' . hesk_getProperty($set, 'kb_index_popart') . ';
+$hesk_settings[\'kb_index_latest\']=' . hesk_getProperty($set, 'kb_index_latest') . ';
+$hesk_settings[\'kb_related\']=' . hesk_getProperty($set, 'kb_related') . ';
+
+
+// ==> EMAIL
+
+// --> Email sending
+$hesk_settings[\'smtp\']=' . hesk_getProperty($set, 'smtp') . ';
+$hesk_settings[\'smtp_host_name\']=\'' . hesk_getProperty($set, 'smtp_host_name') . '\';
+$hesk_settings[\'smtp_host_port\']=' . hesk_getProperty($set, 'smtp_host_port') . ';
+$hesk_settings[\'smtp_timeout\']=' . hesk_getProperty($set, 'smtp_timeout') . ';
+$hesk_settings[\'smtp_ssl\']=' . hesk_getProperty($set, 'smtp_ssl') . ';
+$hesk_settings[\'smtp_tls\']=' . hesk_getProperty($set, 'smtp_tls') . ';
+$hesk_settings[\'smtp_user\']=\'' . hesk_getProperty($set, 'smtp_user') . '\';
+$hesk_settings[\'smtp_password\']=\'' . hesk_getProperty($set, 'smtp_password') . '\';
+
+// --> Email piping
+$hesk_settings[\'email_piping\']=' . hesk_getProperty($set, 'email_piping') . ';
+
+// --> POP3 Fetching
+$hesk_settings[\'pop3\']=' . hesk_getProperty($set, 'pop3') . ';
+$hesk_settings[\'pop3_job_wait\']=' . hesk_getProperty($set, 'pop3_job_wait') . ';
+$hesk_settings[\'pop3_host_name\']=\'' . hesk_getProperty($set, 'pop3_host_name') . '\';
+$hesk_settings[\'pop3_host_port\']=' . hesk_getProperty($set, 'pop3_host_port') . ';
+$hesk_settings[\'pop3_tls\']=' . hesk_getProperty($set, 'pop3_tls') . ';
+$hesk_settings[\'pop3_keep\']=' . hesk_getProperty($set, 'pop3_keep') . ';
+$hesk_settings[\'pop3_user\']=\'' . hesk_getProperty($set, 'pop3_user') . '\';
+$hesk_settings[\'pop3_password\']=\'' . hesk_getProperty($set, 'pop3_password') . '\';
+
+// --> IMAP Fetching
+$hesk_settings[\'imap\']=' . hesk_getProperty($set, 'imap') . ';
+$hesk_settings[\'imap_job_wait\']=' . hesk_getProperty($set, 'imap_job_wait') . ';
+$hesk_settings[\'imap_host_name\']=\'' . hesk_getProperty($set, 'imap_host_name') . '\';
+$hesk_settings[\'imap_host_port\']=' . hesk_getProperty($set, 'imap_host_port') . ';
+$hesk_settings[\'imap_enc\']=\'' . hesk_getProperty($set, 'imap_enc') . '\';
+$hesk_settings[\'imap_keep\']=' . hesk_getProperty($set, 'imap_keep') . ';
+$hesk_settings[\'imap_user\']=\'' . hesk_getProperty($set, 'imap_user') . '\';
+$hesk_settings[\'imap_password\']=\'' . hesk_getProperty($set, 'imap_password') . '\';
+
+// --> Email loops
+$hesk_settings[\'loop_hits\']=' . hesk_getProperty($set, 'loop_hits') . ';
+$hesk_settings[\'loop_time\']=' . hesk_getProperty($set, 'loop_time') . ';
+
+// --> Detect email typos
+$hesk_settings[\'detect_typos\']=' . hesk_getProperty($set, 'detect_typos') . ';
+$hesk_settings[\'email_providers\']=array(' . hesk_getProperty($set, 'email_providers') . ');
+
+// --> Notify customer when
+$hesk_settings[\'notify_new\']=' . hesk_getProperty($set, 'notify_new') . ';
+$hesk_settings[\'notify_skip_spam\']=' . hesk_getProperty($set, 'notify_skip_spam') . ';
+$hesk_settings[\'notify_spam_tags\']=array(' . hesk_getProperty($set, 'notify_spam_tags') . ');
+$hesk_settings[\'notify_closed\']=' . hesk_getProperty($set, 'notify_closed') . ';
+
+// --> Other
+$hesk_settings[\'strip_quoted\']=' . hesk_getProperty($set, 'strip_quoted') . ';
+$hesk_settings[\'eml_req_msg\']=' . hesk_getProperty($set, 'eml_req_msg') . ';
+$hesk_settings[\'save_embedded\']=' . hesk_getProperty($set, 'save_embedded') . ';
+$hesk_settings[\'multi_eml\']=' . hesk_getProperty($set, 'multi_eml') . ';
+$hesk_settings[\'confirm_email\']=' . hesk_getProperty($set, 'confirm_email') . ';
+$hesk_settings[\'open_only\']=' . hesk_getProperty($set, 'open_only') . ';
+
+
+// ==> TICKET LIST
+
+$hesk_settings[\'ticket_list\']=array(' . hesk_getProperty($set, 'ticket_list') . ');
+
+// --> Other
+$hesk_settings[\'submittedformat\']=' . hesk_getProperty($set, 'submittedformat') . ';
+$hesk_settings[\'updatedformat\']=' . hesk_getProperty($set, 'updatedformat') . ';
+
+
+// ==> MISC
+
+// --> Date & Time
+$hesk_settings[\'timezone\']=\'' . hesk_getProperty($set, 'timezone') . '\';
+$hesk_settings[\'timeformat\']=\'' . hesk_getProperty($set, 'timeformat') . '\';
+
+// --> Other
+$hesk_settings[\'ip_whois\']=\'' . hesk_getProperty($set, 'ip_whois') . '\';
+$hesk_settings[\'maintenance_mode\']=' . hesk_getProperty($set, 'maintenance_mode') . ';
+$hesk_settings[\'alink\']=' . hesk_getProperty($set, 'alink') . ';
+$hesk_settings[\'submit_notice\']=' . hesk_getProperty($set, 'submit_notice') . ';
+$hesk_settings[\'online\']=' . hesk_getProperty($set, 'online') . ';
+$hesk_settings[\'online_min\']=' . hesk_getProperty($set, 'online_min') . ';
+$hesk_settings[\'check_updates\']=' . hesk_getProperty($set, 'check_updates') . ';
+
+
+#############################
+#     DO NOT EDIT BELOW     #
+#############################
+$hesk_settings[\'hesk_version\']=\'' . $set['hesk_version'] . '\';
+if ($hesk_settings[\'debug_mode\'])
+{
+    error_reporting(E_ALL);
+}
+else
+{
+    error_reporting(0);
+}
+if (!defined(\'IN_SCRIPT\')) {die(\'Invalid attempt!\');}';
+
+// Write to the settings file
+if ( ! file_put_contents(HESK_PATH . 'hesk_settings.inc.php', $settings_file_content) )
+{
+	hesk_error($hesklang['err_openset']);
+}
+
+// Any settings problems?
+$tmp = array();
+
+if ( ! $smtp_OK)
+{
+    $tmp[] = '<span style="color:red; font-weight:bold">'.$hesklang['sme'].':</span> '.$smtp_error.'<br /><br /><a href="Javascript:void(0)" onclick="Javascript:hesk_toggleLayerDisplay(\'smtplog\')">'.$hesklang['scl'].'</a><div id="smtplog" style="display:none">&nbsp;<br /><textarea name="log" rows="10" cols="60">'.$smtp_log.'</textarea></div>';
+}
+
+if ( ! $pop3_OK)
+{
+    $tmp[] = '<span style="color:red; font-weight:bold">'.$hesklang['pop3e'].':</span> '.$pop3_error.'<br /><br /><a href="Javascript:void(0)" onclick="Javascript:hesk_toggleLayerDisplay(\'pop3log\')">'.$hesklang['pop3log'].'</a><div id="pop3log" style="display:none">&nbsp;<br /><textarea name="log" rows="10" cols="60">'.$pop3_log.'</textarea></div>';
+}
+
+// Clear the cache folder
+hesk_purge_cache('kb');
+hesk_purge_cache('cf');
+hesk_purge_cache('export', 14400);
+hesk_purge_cache('status');
+
+// Show the settings page and display any notices or success
+$return_location = 'admin_settings_' . strtolower($section) . '.php';
+if ( count($tmp) )
+{
+	$errors = implode('<br /><br />', $tmp);
+    hesk_process_messages( $hesklang['sns'] . '<br /><br />' . $errors,$return_location,'NOTICE');
+}
+else
+{
+	hesk_process_messages($hesklang['set_were_saved'],$return_location,'SUCCESS');
+}
+exit();
+
+
+/** FUNCTIONS **/
+function hesk_getLanguagesArray($returnArray=0)
+{
+	global $hesk_settings, $hesklang;
+
+	/* Get a list of valid emails */
+    $hesk_settings['smtp'] = 0;
+    $valid_emails = array_keys( hesk_validEmails() );
+
+	$dir = HESK_PATH . 'language/';
+	$path = opendir($dir);
+    $code = '';
+    $langArray = array();
+
+    /* Test all folders inside the language folder */
+	while (false !== ($subdir = readdir($path)))
+	{
+		if ($subdir == "." || $subdir == "..")
+	    {
+	    	continue;
+	    }
+
+		if (filetype($dir . $subdir) == 'dir')
+		{
+        	$add   = 1;
+	    	$langu = $dir . $subdir . '/text.php';
+	        $email = $dir . $subdir . '/emails';
+
+			/* Check the text.php */
+	        if (file_exists($langu))
+	        {
+	        	$tmp = file_get_contents($langu);
+
+				// Some servers add slashes to file_get_contents output
+				if ( strpos ($tmp, '[\\\'LANGUAGE\\\']') !== false )
+				{
+					$tmp = stripslashes($tmp);
+				}                
+
+	            $err = '';
+	        	if ( ! preg_match('/\$hesklang\[\'LANGUAGE\'\]\=\'(.*)\'\;/', $tmp, $l) )
+	            {
+	                $add = 0;
+	            }
+	            elseif ( ! preg_match('/\$hesklang\[\'ENCODING\'\]\=\'(.*)\'\;/', $tmp) )
+	            {
+	            	$add = 0;
+	            }
+                elseif ( ! preg_match('/\$hesklang\[\'_COLLATE\'\]\=\'(.*)\'\;/', $tmp) )
+                {
+                	$add = 0;
+                }
+                elseif ( ! preg_match('/\$hesklang\[\'EMAIL_HR\'\]\=\'(.*)\'\;/', $tmp, $hr) )
+                {
+                	$add = 0;
+                }
+                elseif ( ! preg_match('/\$hesklang\[\'team\'\]/', $tmp) )
+                {
+                	$add = 0;
+                }
+	        }
+	        else
+	        {
+                $add   = 0;
+	        }
+
+            /* Check emails folder */
+	        if (file_exists($email) && filetype($email) == 'dir')
+	        {
+	            foreach ($valid_emails as $eml)
+	            {
+	            	if (!file_exists($email.'/'.$eml.'.txt'))
+	                {
+	                	$add = 0;
+	                }
+	            }
+	        }
+	        else
+	        {
+	        	$add = 0;
+	        }
+
+            /* Add an option for the <select> if needed */
+            if ($add)
+            {
+				$code .= "'".addslashes($l[1])."' => array('folder'=>'".$subdir."','hr'=>'".addslashes($hr[1])."'),\n";
+                $langArray[] = $l[1];
+            }
+		}
+	}
+
+	closedir($path);
+
+    if ($returnArray)
+    {
+		return $langArray;
+    }
+    else
+    {
+    	return $code;
+    }
+} // END hesk_getLanguagesArray()
+
+function hesk_getValidThemes() {
+    global $hesk_settings, $hesklang;
+
+    $dir = HESK_PATH . 'theme/';
+    $path = opendir($dir);
+
+    $valid_themes = array();
+    /* Test all folders inside the theme folder */
+    while (false !== ($subdir = readdir($path))) {
+        if ($subdir === '.' || $subdir === '..') {
+            continue;
+        }
+
+        if (filetype($dir . $subdir) === 'dir') {
+            $add = 1;
+
+            //region Create Ticket
+            $files_to_test = array('category-select.php', 'create-ticket.php', 'create-ticket-confirmation.php');
+            foreach ($files_to_test as $test_file) {
+                if (!file_exists($dir . $subdir . '/customer/create-ticket/' . $test_file)) {
+                    $add = 0;
+                }
+            }
+
+            //endregion
+            //region Knowledgebase
+            $files_to_test = array('search-results.php', 'view-article.php', 'view-category.php');
+            foreach ($files_to_test as $test_file) {
+                if (!file_exists($dir . $subdir . '/customer/knowledgebase/' . $test_file)) {
+                    $add = 0;
+                }
+            }
+            //endregion
+            //region View Ticket
+            $files_to_test = array('form.php', 'view-ticket.php');
+            foreach ($files_to_test as $test_file) {
+                if (!file_exists($dir . $subdir . '/customer/view-ticket/' . $test_file)) {
+                    $add = 0;
+                }
+            }
+            //endregion
+            //region Solo files
+            $files_to_test = array('error.php', 'index.php', 'maintenance.php');
+            foreach ($files_to_test as $test_file) {
+                if (!file_exists($dir . $subdir . '/customer/' . $test_file)) {
+                    $add = 0;
+                }
+            }
+            //endregion
+            if (!file_exists($dir . $subdir . '/print-ticket.php')) {
+                $add = 0;
+            }
+            if (!file_exists($dir . $subdir . '/config.json')) {
+                $add = 0;
+            }
+        }
+
+        // Build markup
+        if ($add) {
+            // Pull the name from config.json
+            $config = file_get_contents($dir . $subdir . '/config.json');
+            $config_json = json_decode($config, true);
+
+            $valid_themes[] = $subdir;
+        }
+    }
+
+    return $valid_themes;
+}
+
+
+function hesk_formatUnits($size)
+{
+    $units = array(
+    	'GB' => 1073741824,
+        'MB' => 1048576,
+        'kB' => 1024,
+        'B'  => 1
+    );
+
+    list($size, $suffix) = explode(' ', $size);
+
+    if ( isset($units[$suffix]) )
+    {
+    	return round( $size * $units[$suffix] );
+    }
+
+    return false;
+} // End hesk_formatBytes()
+
+function hesk_getProperty($set, $property) {
+	global $hesk_settings;
+
+	if (isset($set[$property])) {
+		return $set[$property];
+	}
+
+	if (is_array($hesk_settings[$property])) {
+		return "'" . implode('\',\'', $hesk_settings[$property]) . "'";
+	}
+
+	return isset($set[$property]) ? $set[$property] : $hesk_settings[$property];
+}
+
+function hesk_getLanguageForFile($set) {
+	global $hesk_settings;
+
+	if (isset($set['languages'])) {
+		return $set['languages'];
+	}
+
+	$languages = '';
+	foreach ($hesk_settings['languages'] as $name => $info) {
+		$languages .= "'".addslashes($name)."' => array('folder'=>'".$info['folder']."','hr'=>'".addslashes($info['hr'])."'),\n";
+	}
+
+	return $languages;
+}
+
+function hesk_getAllowedAttachmentTypes($set) {
+	global $hesk_settings;
+
+	return isset($set['attachments']) ? $set['attachments']['allowed_types'] : $hesk_settings['attachments']['allowed_types'];
+}
diff --git a/hesk/admin/admin_settings_ticket_list.php b/hesk/admin/admin_settings_ticket_list.php
new file mode 100644
index 0000000..c91c96b
--- /dev/null
+++ b/hesk/admin/admin_settings_ticket_list.php
@@ -0,0 +1,358 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+define('LOAD_TABS',1);
+
+// Make sure the install folder is deleted
+if (is_dir(HESK_PATH . 'install')) {die('Please delete the <b>install</b> folder from your server for security reasons then refresh this page!');}
+
+// Get all the required files and functions
+require(HESK_PATH . 'hesk_settings.inc.php');
+
+// Save the default language for the settings page before choosing user's preferred one
+$hesk_settings['language_default'] = $hesk_settings['language'];
+require(HESK_PATH . 'inc/common.inc.php');
+$hesk_settings['language'] = $hesk_settings['language_default'];
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+require(HESK_PATH . 'inc/setup_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+// Check permissions for this feature
+hesk_checkPermission('can_man_settings');
+
+// Load custom fields
+require_once(HESK_PATH . 'inc/custom_fields.inc.php');
+
+$help_folder = '../language/' . $hesk_settings['languages'][$hesk_settings['language']]['folder'] . '/help_files/';
+
+$enable_save_settings   = 0;
+$enable_use_attachments = 0;
+
+// Print header
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+// Print main manage users page
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+// Demo mode? Hide values of sensitive settings
+if ( defined('HESK_DEMO') )
+{
+	$hesk_settings['db_host']			= $hesklang['hdemo'];
+	$hesk_settings['db_name']			= $hesklang['hdemo'];
+	$hesk_settings['db_user']			= $hesklang['hdemo'];
+	$hesk_settings['db_pass']			= $hesklang['hdemo'];
+	$hesk_settings['db_pfix']			= $hesklang['hdemo'];
+	$hesk_settings['smtp_host_name']	= $hesklang['hdemo'];
+	$hesk_settings['smtp_user']			= $hesklang['hdemo'];
+	$hesk_settings['smtp_password']		= $hesklang['hdemo'];
+	$hesk_settings['pop3_host_name']	= $hesklang['hdemo'];
+	$hesk_settings['pop3_user']			= $hesklang['hdemo'];
+	$hesk_settings['pop3_password']		= $hesklang['hdemo'];
+	$hesk_settings['imap_host_name']	= $hesklang['hdemo'];
+	$hesk_settings['imap_user']			= $hesklang['hdemo'];
+	$hesk_settings['imap_password']		= $hesklang['hdemo'];
+	$hesk_settings['recaptcha_public_key']	= $hesklang['hdemo'];
+	$hesk_settings['recaptcha_private_key']	= $hesklang['hdemo'];
+}
+
+/* This will handle error, success and notice messages */
+hesk_handle_messages();
+?>
+<div class="main__content settings">
+    <div class="settings__status">
+        <h3><?php echo $hesklang['check_status']; ?></h3>
+        <ul class="settings__status_list">
+            <li>
+                <div class="list--name"><?php echo $hesklang['v']; ?></div>
+                <div class="list--status">
+                    <?php echo $hesk_settings['hesk_version']; ?>
+                    <?php
+                    if ($hesk_settings['check_updates']) {
+                        $latest = hesk_checkVersion();
+
+                        if ($latest === true) {
+                            echo ' - <span style="color:green">' . $hesklang['hud'] . '</span> ';
+                        } elseif ($latest != -1) {
+                            // Is this a beta/dev version?
+                            if (strpos($hesk_settings['hesk_version'], 'beta') || strpos($hesk_settings['hesk_version'], 'dev') || strpos($hesk_settings['hesk_version'], 'RC')) {
+                                echo ' <span style="color:darkorange">' . $hesklang['beta'] . '</span> '; ?><br><a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['check4updates']; ?></a><?php
+                            } else {
+                                echo ' - <span style="color:darkorange;font-weight:bold">' . $hesklang['hnw'] . '</span> '; ?><br><a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['getup']; ?></a><?php
+                            }
+                        } else {
+                            ?> - <a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['check4updates']; ?></a><?php
+                        }
+                    } else {
+                        ?> - <a href="https://www.hesk.com/update.php?v=<?php echo $hesk_settings['hesk_version']; ?>" target="_blank"><?php echo $hesklang['check4updates']; ?></a><?php
+                    }
+                    ?>
+                </div>
+            </li>
+            <li>
+                <div class="list--name"><?php echo $hesklang['phpv']; ?></div>
+                <div class="list--status"><?php echo defined('HESK_DEMO') ? $hesklang['hdemo'] : PHP_VERSION . ' ' . (function_exists('mysqli_connect') ? '(MySQLi)' : '(MySQL)'); ?></div>
+            </li>
+            <li>
+                <div class="list--name"><?php echo $hesklang['mysqlv']; ?></div>
+                <div class="list--status"><?php echo defined('HESK_DEMO') ? $hesklang['hdemo'] : hesk_dbResult( hesk_dbQuery('SELECT VERSION() AS version') ); ?></div>
+            </li>
+            <li>
+                <div class="list--name">/hesk_settings.inc.php</div>
+                <div class="list--status">
+                    <?php
+                    if (is_writable(HESK_PATH . 'hesk_settings.inc.php')) {
+                        $enable_save_settings = 1;
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, <span class="success">'.$hesklang['writable'].'</span>';
+                    } else {
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, <span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_settings'];
+                    }
+                    ?>
+                </div>
+            </li>
+            <li>
+                <div class="list--name">/<?php echo $hesk_settings['attach_dir']; ?></div>
+                <div class="list--status">
+                    <?php
+                    if (is_dir(HESK_PATH . $hesk_settings['attach_dir'])) {
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, ';
+                        if (is_writable(HESK_PATH . $hesk_settings['attach_dir'])) {
+                            $enable_use_attachments = 1;
+                            echo '<span class="success">'.$hesklang['writable'].'</span>';
+                        } else {
+                            echo '<span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_attdir'];
+                        }
+                    } else {
+                        echo '<span class="error">'.$hesklang['no_exists'].'</span>, <span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_attdir'];
+                    }
+                    ?>
+                </div>
+            </li>
+            <li>
+                <div class="list--name">/<?php echo $hesk_settings['cache_dir']; ?></div>
+                <div class="list--status">
+                    <?php
+                    if (is_dir(HESK_PATH . $hesk_settings['cache_dir'])) {
+                        echo '<span class="success">'.$hesklang['exists'].'</span>, ';
+                        if (is_writable(HESK_PATH . $hesk_settings['cache_dir'])) {
+                            $enable_use_attachments = 1;
+                            echo '<span class="success">'.$hesklang['writable'].'</span>';
+                        } else {
+                            echo '<span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_cdir'];
+                        }
+                    } else {
+                        echo '<span class="error">'.$hesklang['no_exists'].'</span>, <span class="error">'.$hesklang['not_writable'].'</span><br>'.$hesklang['e_cdir'];
+                    }
+                    ?>
+                </div>
+            </li>
+        </ul>
+    </div>
+    <script language="javascript" type="text/javascript"><!--
+        function hesk_checkFields() {
+            var d = document.form1;
+
+            // DISABLE SUBMIT BUTTON
+            d.submitbutton.disabled=true;
+
+            return true;
+        }
+
+        function hesk_toggleLayer(nr,setto) {
+            if (document.all)
+                document.all[nr].style.display = setto;
+            else if (document.getElementById)
+                document.getElementById(nr).style.display = setto;
+        }
+        //-->
+    </script>
+    <form method="post" action="admin_settings_save.php" name="form1" onsubmit="return hesk_checkFields()">
+        <section class="settings__form">
+            <h3>
+                <?php echo $hesklang['fitl']; ?>
+                <a onclick="hesk_window('<?php echo $help_folder; ?>ticket_list.html#1','400','500')">
+                    <div class="tooltype right">
+                        <svg class="icon icon-info">
+                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                        </svg>
+                    </div>
+                </a>
+            </h3>
+            <div class="checkbox-group list">
+                <?php foreach ($hesk_settings['possible_ticket_list'] as $key => $title): ?>
+                    <div class="checkbox-custom">
+                        <input type="checkbox" name="s_tl_<?php echo $key; ?>" id="s_tl_<?php echo $key; ?>1" value="1" <?php echo in_array($key, $hesk_settings['ticket_list']) ? 'checked' : ''; ?>>
+                        <label for="s_tl_<?php echo $key; ?>1"><?php echo $title; ?></label>
+                    </div>
+                <?php endforeach; ?>
+            </div>
+        </section>
+        <section class="settings__form">
+            <h3><?php echo $hesklang['other']; ?></h3>
+            <div class="radio-group">
+                <h5>
+                    <span><?php echo $hesklang['sdf']; ?></span>
+                    <a onclick="hesk_window('<?php echo $help_folder; ?>ticket_list.html#2','400','500')">
+                        <div class="tooltype right">
+                            <svg class="icon icon-info">
+                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                            </svg>
+                        </div>
+                    </a>
+                </h5>
+                <div class="radio-list">
+                    <div class="radio-custom">
+                        <input type="radio" id="s_submittedformat2" name="s_submittedformat" value="2" <?php echo $hesk_settings['submittedformat'] == 2 ? 'checked' : ''; ?>>
+                        <label for="s_submittedformat2"><?php echo $hesklang['lcf2']; ?></label>
+                    </div>
+                    <div class="radio-custom">
+                        <input type="radio" id="s_submittedformat1" name="s_submittedformat" value="1" <?php echo $hesk_settings['submittedformat'] == 1 ? 'checked' : ''; ?>>
+                        <label for="s_submittedformat1"><?php echo $hesklang['lcf1']; ?></label>
+                    </div>
+                    <div class="radio-custom">
+                        <input type="radio" id="s_submittedformat0" name="s_submittedformat" value="0" <?php echo $hesk_settings['submittedformat'] == 0 ? 'checked' : ''; ?>>
+                        <label for="s_submittedformat0"><?php echo $hesklang['lcf0']; ?></label>
+                    </div>
+                </div>
+            </div>
+            <div class="radio-group">
+                <h5>
+                    <span><?php echo $hesklang['lcf']; ?></span>
+                    <a onclick="hesk_window('<?php echo $help_folder; ?>ticket_list.html#2','400','500')">
+                        <div class="tooltype right">
+                            <svg class="icon icon-info">
+                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                            </svg>
+                        </div>
+                    </a>
+                </h5>
+                <div class="radio-list">
+                    <div class="radio-custom">
+                        <input type="radio" id="s_updatedformat2" name="s_updatedformat" value="2" <?php echo $hesk_settings['updatedformat'] == 2 ? 'checked' : ''; ?>>
+                        <label for="s_updatedformat2"><?php echo $hesklang['lcf2']; ?></label>
+                    </div>
+                    <div class="radio-custom">
+                        <input type="radio" id="s_updatedformat1" name="s_updatedformat" value="1" <?php echo $hesk_settings['updatedformat'] == 1 ? 'checked' : ''; ?>>
+                        <label for="s_updatedformat1"><?php echo $hesklang['lcf1']; ?></label>
+                    </div>
+                    <div class="radio-custom">
+                        <input type="radio" id="s_updatedformat0" name="s_updatedformat" value="0" <?php echo $hesk_settings['updatedformat'] == 0 ? 'checked' : ''; ?>>
+                        <label for="s_updatedformat0"><?php echo $hesklang['lcf0']; ?></label>
+                    </div>
+                </div>
+            </div>
+        </section>
+        <div class="settings__form form" style="padding-top: 30px">
+            <div class="settings__form_submit">
+                <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+                <input type="hidden" name="section" value="TICKET_LIST">
+                <button id="submitbutton" style="display: inline-flex" type="submit" class="btn btn-full" ripple="ripple"
+                    <?php echo $enable_save_settings ? '' : 'disabled'; ?>>
+                    <?php echo $hesklang['save_changes']; ?>
+                </button>
+
+                <?php if (!$enable_save_settings): ?>
+                    <div class="error"><?php echo $hesklang['e_save_settings']; ?></div>
+                <?php endif; ?>
+            </div>
+        </div>
+    </form>
+</div>
+<?php
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+
+function hesk_checkVersion()
+{
+	global $hesk_settings;
+
+	if ($latest = hesk_getLatestVersion() )
+    {
+    	if ( strlen($latest) > 12 )
+        {
+        	return -1;
+        }
+		elseif ($latest == $hesk_settings['hesk_version'])
+        {
+        	return true;
+        }
+        else
+        {
+        	return $latest;
+        }
+    }
+    else
+    {
+		return -1;
+    }
+
+} // END hesk_checkVersion()
+
+
+function hesk_getLatestVersion()
+{
+	global $hesk_settings;
+
+	// Do we have a cached version file?
+	if ( file_exists(HESK_PATH . $hesk_settings['cache_dir'] . '/__latest.txt') )
+    {
+        if ( preg_match('/^(\d+)\|([\d.]+)+$/', @file_get_contents(HESK_PATH . $hesk_settings['cache_dir'] . '/__latest.txt'), $matches) && (time() - intval($matches[1])) < 3600  )
+        {
+			return $matches[2];
+        }
+    }
+
+	// No cached file or older than 3600 seconds, try to get an update
+    $hesk_version_url = 'http://hesk.com/version';
+
+	// Try using cURL
+	if ( function_exists('curl_init') )
+	{
+		$ch = curl_init();
+		curl_setopt($ch, CURLOPT_URL, $hesk_version_url);
+		curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1);
+		curl_setopt($ch, CURLOPT_CONNECTTIMEOUT, 6);
+		$latest = curl_exec($ch);
+		curl_close($ch);
+		return hesk_cacheLatestVersion($latest);
+	}
+
+    // Try using a simple PHP function instead
+	if ($latest = @file_get_contents($hesk_version_url) )
+    {
+		return hesk_cacheLatestVersion($latest);
+    }
+
+	// Can't check automatically, will need a manual check
+    return false;
+
+} // END hesk_getLatestVersion()
+
+
+function hesk_cacheLatestVersion($latest)
+{
+	global $hesk_settings;
+
+	@file_put_contents(HESK_PATH . $hesk_settings['cache_dir'] . '/__latest.txt', time() . '|' . $latest);
+
+	return $latest;
+
+} // END hesk_cacheLatestVersion()
+?>
diff --git a/hesk/admin/admin_submit_ticket.php b/hesk/admin/admin_submit_ticket.php
new file mode 100644
index 0000000..18a1457
--- /dev/null
+++ b/hesk/admin/admin_submit_ticket.php
@@ -0,0 +1,426 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+// Get all the required files and functions
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+require(HESK_PATH . 'inc/email_functions.inc.php');
+require(HESK_PATH . 'inc/posting_functions.inc.php');
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+// We only allow POST requests from the HESK form to this file
+if ( $_SERVER['REQUEST_METHOD'] != 'POST' )
+{
+	header('Location: admin_main.php');
+	exit();
+}
+
+// Check for POST requests larger than what the server can handle
+if ( empty($_POST) && ! empty($_SERVER['CONTENT_LENGTH']) )
+{
+	hesk_error($hesklang['maxpost']);
+}
+
+$hesk_error_buffer = array();
+
+$tmpvar['name']	    = hesk_input( hesk_POST('name') ) or $hesk_error_buffer['name']=$hesklang['enter_your_name'];
+
+$email_available = true;
+
+if ($hesk_settings['require_email'])
+{
+    $tmpvar['email'] = hesk_validateEmail( hesk_POST('email'), 'ERR', 0) or $hesk_error_buffer['email']=$hesklang['enter_valid_email'];
+}
+else
+{
+    $tmpvar['email'] = hesk_validateEmail( hesk_POST('email'), 'ERR', 0);
+
+    // Not required, but must be valid if it is entered
+    if ($tmpvar['email'] == '')
+    {
+        $email_available = false;
+
+        if (strlen(hesk_POST('email')))
+        {
+            $hesk_error_buffer['email'] = $hesklang['not_valid_email'];
+        }
+    }
+}
+
+$tmpvar['category'] = intval( hesk_POST('category') ) or $hesk_error_buffer['category']=$hesklang['sel_app_cat'];
+$tmpvar['priority'] = hesk_POST('priority');
+$tmpvar['priority'] = strlen($tmpvar['priority']) ? intval($tmpvar['priority']) : -1;
+
+if ($tmpvar['priority'] < 0 || $tmpvar['priority'] > 3)
+{
+	// If we are showing "Click to select" priority needs to be selected
+	if ($hesk_settings['select_pri'])
+	{
+       	$tmpvar['priority'] = -1;
+		$hesk_error_buffer['priority'] = $hesklang['select_priority'];
+	}
+	else
+	{
+		$tmpvar['priority'] = 3;
+	}
+}
+
+$tmpvar['subject'] = hesk_input( hesk_POST('subject') );
+if ($hesk_settings['require_subject'] == 1 && $tmpvar['subject'] == '')
+{
+    $hesk_error_buffer['subject'] = $hesklang['enter_ticket_subject'];
+}
+
+$tmpvar['message']  = hesk_input( hesk_POST('message') );
+if ($hesk_settings['require_message'] == 1 && $tmpvar['message'] == '')
+{
+    $hesk_error_buffer['message'] = $hesklang['enter_message'];
+}
+
+// Is category a valid choice?
+if ($tmpvar['category'])
+{
+    if ( ! hesk_checkPermission('can_submit_any_cat', 0) && ! hesk_okCategory($tmpvar['category'], 0) )
+    {
+        hesk_process_messages($hesklang['noauth_submit'],'new_ticket.php');
+    }
+
+	hesk_verifyCategory(1);
+
+	// Is auto-assign of tickets disabled in this category?
+	if ( empty($hesk_settings['category_data'][$tmpvar['category']]['autoassign']) )
+	{
+		$hesk_settings['autoassign'] = false;
+	}
+}
+
+// Custom fields
+foreach ($hesk_settings['custom_fields'] as $k=>$v)
+{
+	if ($v['use'] && hesk_is_custom_field_in_category($k, $tmpvar['category']))
+	{
+        if ($v['type'] == 'checkbox')
+        {
+			$tmpvar[$k]='';
+
+        	if (isset($_POST[$k]) && is_array($_POST[$k]))
+            {
+				foreach ($_POST[$k] as $myCB)
+				{
+					$tmpvar[$k] .= ( is_array($myCB) ? '' : hesk_input($myCB) ) . '<br />';;
+				}
+				$tmpvar[$k]=substr($tmpvar[$k],0,-6);
+            }
+            else
+            {
+            	if ($v['req'] == 2)
+                {
+					$hesk_error_buffer[$k]=$hesklang['fill_all'].': '.$v['name'];
+                }
+            	$_POST[$k] = '';
+            }
+        }
+        elseif ($v['type'] == 'date')
+        {
+        	$tmpvar[$k] = hesk_POST($k);
+            $_SESSION["as_$k"] = '';
+
+			if (preg_match("/^[0-9]{2}\/[0-9]{2}\/[0-9]{4}$/", $tmpvar[$k]))
+			{
+            	$date = strtotime($tmpvar[$k] . ' t00:00:00 UTC');
+                $dmin = strlen($v['value']['dmin']) ? strtotime($v['value']['dmin'] . ' t00:00:00 UTC') : false;
+                $dmax = strlen($v['value']['dmax']) ? strtotime($v['value']['dmax'] . ' t00:00:00 UTC') : false;
+
+                $_SESSION["as_$k"] = $tmpvar[$k];
+
+	            if ($dmin && $dmin > $date)
+	            {
+					$hesk_error_buffer[$k] = sprintf($hesklang['d_emin'], $v['name'], hesk_custom_date_display_format($dmin, $v['value']['date_format']));
+	            }
+	            elseif ($dmax && $dmax < $date)
+	            {
+					$hesk_error_buffer[$k] = sprintf($hesklang['d_emax'], $v['name'], hesk_custom_date_display_format($dmax, $v['value']['date_format']));
+	            }
+                else
+                {
+                	$tmpvar[$k] = $date;
+                }
+			}
+            else
+            {
+            	$tmpvar[$k] = '';
+
+				if ($v['req'] == 2)
+				{
+					$hesk_error_buffer[$k]=$hesklang['fill_all'].': '.$v['name'];
+				}
+            }
+        }
+        elseif ($v['type'] == 'email')
+        {
+			$tmp = $hesk_settings['multi_eml'];
+            $hesk_settings['multi_eml'] = $v['value']['multiple'];
+			$tmpvar[$k] = hesk_validateEmail( hesk_POST($k), 'ERR', 0);
+            $hesk_settings['multi_eml'] = $tmp;
+
+            if ($tmpvar[$k] != '')
+            {
+				$_SESSION["as_$k"] = hesk_input($tmpvar[$k]);
+            }
+            else
+            {
+            	$_SESSION["as_$k"] = '';
+
+                if ($v['req'] == 2)
+                {
+            		$hesk_error_buffer[$k] = $v['value']['multiple'] ? sprintf($hesklang['cf_noem'], $v['name']) : sprintf($hesklang['cf_noe'], $v['name']);
+                }
+            }
+        }
+		elseif ($v['req'] == 2)
+        {
+        	$tmpvar[$k]=hesk_makeURL(nl2br(hesk_input( hesk_POST($k) )));
+            if ($tmpvar[$k] == '')
+            {
+            	$hesk_error_buffer[$k]=$hesklang['fill_all'].': '.$v['name'];
+            }
+        }
+        else
+        {
+    		$tmpvar[$k]=hesk_makeURL(nl2br(hesk_input(hesk_POST($k))));
+        }
+	}
+    else
+    {
+    	$tmpvar[$k] = '';
+    }
+}
+
+// Generate tracking ID
+$tmpvar['trackid'] = hesk_createID();
+
+// Log who submitted ticket
+$tmpvar['history'] = sprintf($hesklang['thist7'], hesk_date(), $_SESSION['name'].' ('.$_SESSION['user'].')');
+$tmpvar['openedby'] = $_SESSION['id'];
+
+// Owner
+$tmpvar['owner'] = 0;
+if (hesk_checkPermission('can_assign_others',0))
+{
+	$tmpvar['owner'] = intval( hesk_POST('owner') );
+
+	// If ID is -1 the ticket will be unassigned
+	if ($tmpvar['owner'] == -1)
+	{
+		$tmpvar['owner'] = 0;
+	}
+    // Automatically assign owner?
+    elseif ($tmpvar['owner'] == -2 && $hesk_settings['autoassign'] == 1)
+    {
+		$autoassign_owner = hesk_autoAssignTicket($tmpvar['category']);
+		if ($autoassign_owner)
+		{
+			$tmpvar['owner']    = intval($autoassign_owner['id']);
+			$tmpvar['history'] .= sprintf($hesklang['thist10'],hesk_date(),$autoassign_owner['name'].' ('.$autoassign_owner['user'].')');
+		}
+        else
+        {
+        	$tmpvar['owner'] = 0;
+        }
+    }
+    // Check for invalid owner values
+	elseif ($tmpvar['owner'] < 1)
+	{
+	    $tmpvar['owner'] = 0;
+	}
+    else
+    {
+	    // Has the new owner access to the selected category?
+		$res = hesk_dbQuery("SELECT `name`,`isadmin`,`categories` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `id`='{$tmpvar['owner']}' LIMIT 1");
+	    if (hesk_dbNumRows($res) == 1)
+	    {
+	    	$row = hesk_dbFetchAssoc($res);
+	        if (!$row['isadmin'])
+	        {
+				$row['categories']=explode(',',$row['categories']);
+				if (!in_array($tmpvar['category'],$row['categories']))
+				{
+                	$_SESSION['isnotice'][] = 'category';
+					$hesk_error_buffer['owner']=$hesklang['onasc'];
+				}
+	        }
+	    }
+	    else
+	    {
+        	$_SESSION['isnotice'][] = 'category';
+	    	$hesk_error_buffer['owner']=$hesklang['onasc'];
+	    }
+    }
+}
+elseif (hesk_checkPermission('can_assign_self',0) && hesk_okCategory($tmpvar['category'],0) && !empty($_POST['assing_to_self']))
+{
+	$tmpvar['owner'] = intval($_SESSION['id']);
+}
+
+// Notify customer of the ticket?
+$notify = ! empty($_POST['notify']) ? 1 : 0;
+
+// Show ticket after submission?
+$show = ! empty($_POST['show']) ? 1 : 0;
+
+// Attachments
+if ($hesk_settings['attachments']['use'])
+{
+    require_once(HESK_PATH . 'inc/attachments.inc.php');
+
+    $attachments = array();
+    $trackingID  = $tmpvar['trackid'];
+    
+    for ($i=1;$i<=$hesk_settings['attachments']['max_number'];$i++)
+    {
+        $att = hesk_uploadFile($i);
+        if ($att !== false && !empty($att))
+        {
+            $attachments[$i] = $att;
+        }
+    }
+}
+$tmpvar['attachments'] = '';
+
+// If we have any errors lets store info in session to avoid re-typing everything
+if (count($hesk_error_buffer)!=0)
+{
+	$_SESSION['iserror'] = array_keys($hesk_error_buffer);
+
+    $_SESSION['as_name']     =  hesk_POST('name');
+    $_SESSION['as_email']    =  hesk_POST('email');
+    $_SESSION['as_priority'] = $tmpvar['priority'];
+    $_SESSION['as_subject']  =  hesk_POST('subject');
+    $_SESSION['as_message']  =  hesk_POST('message');
+    $_SESSION['as_owner']    = $tmpvar['owner'];
+    $_SESSION['as_notify']   = $notify;
+    $_SESSION['as_show']     = $show;
+
+	foreach ($hesk_settings['custom_fields'] as $k=>$v)
+	{
+		if ($v['use'] && ! in_array($v['type'], array('date', 'email')))
+		{
+			$_SESSION["as_$k"] = ($v['type'] == 'checkbox') ? hesk_POST_array($k) : hesk_POST($k);
+		}
+	}
+
+    $tmp = '';
+    foreach ($hesk_error_buffer as $error)
+    {
+        $tmp .= "<li>$error</li>\n";
+    }
+    $hesk_error_buffer = $tmp;
+
+	// Remove any successfully uploaded attachments
+	if ($hesk_settings['attachments']['use'])
+	{
+		hesk_removeAttachments($attachments);
+	}
+
+    $hesk_error_buffer = $hesklang['pcer'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
+    hesk_process_messages($hesk_error_buffer,'new_ticket.php?category='.$tmpvar['category']);
+}
+
+if ($hesk_settings['attachments']['use'] && !empty($attachments))
+{
+    foreach ($attachments as $myatt)
+    {
+        hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` (`ticket_id`,`saved_name`,`real_name`,`size`) VALUES ('".hesk_dbEscape($tmpvar['trackid'])."','".hesk_dbEscape($myatt['saved_name'])."','".hesk_dbEscape($myatt['real_name'])."','".intval($myatt['size'])."')");
+        $tmpvar['attachments'] .= hesk_dbInsertID() . '#' . $myatt['real_name'] .',';
+    }
+}
+
+$tmpvar['message']=hesk_makeURL($tmpvar['message']);
+$tmpvar['message']=nl2br($tmpvar['message']);
+
+// Track who assigned the ticket
+if ($tmpvar['owner'] > 0)
+{
+    $tmpvar['assignedby'] = ! empty($autoassign_owner) ? -1 : $_SESSION['id'];
+}
+
+// Insert ticket to database
+$ticket = hesk_newTicket($tmpvar);
+
+// Notify the customer about the ticket?
+if ($notify && $email_available)
+{
+	hesk_notifyCustomer();
+}
+
+// If ticket is assigned to someone notify them?
+if ($ticket['owner'] && $ticket['owner'] != intval($_SESSION['id']))
+{
+	// If we don't have info from auto-assign get it from database
+    if ( ! isset($autoassign_owner['email']) )
+    {
+		hesk_notifyAssignedStaff(false, 'ticket_assigned_to_you');
+	}
+    else
+    {
+		hesk_notifyAssignedStaff($autoassign_owner, 'ticket_assigned_to_you');
+    }
+}
+
+// Ticket unassigned, notify everyone that selected to be notified about unassigned tickets
+elseif ( ! $ticket['owner'])
+{
+	hesk_notifyStaff('new_ticket_staff', " `id` != ".intval($_SESSION['id'])." AND `notify_new_unassigned` = '1' ");
+}
+
+// Unset temporary variables
+unset($tmpvar);
+hesk_cleanSessionVars('tmpvar');
+hesk_cleanSessionVars('as_name');
+hesk_cleanSessionVars('as_email');
+hesk_cleanSessionVars('as_category');
+hesk_cleanSessionVars('as_priority');
+hesk_cleanSessionVars('as_subject');
+hesk_cleanSessionVars('as_message');
+hesk_cleanSessionVars('as_owner');
+hesk_cleanSessionVars('as_notify');
+hesk_cleanSessionVars('as_show');
+foreach ($hesk_settings['custom_fields'] as $k=>$v)
+{
+    hesk_cleanSessionVars("as_$k");
+}
+
+// If ticket has been assigned to the person submitting it lets show a message saying so
+if ($ticket['owner'] && $ticket['owner'] == intval($_SESSION['id']))
+{
+	$hesklang['new_ticket_submitted'] .= '<br />&nbsp;<br />
+    <b>' . (isset($autoassign_owner) ? $hesklang['taasy'] : $hesklang['tasy']) . '</b>';
+}
+
+// Show the ticket or just the success message
+if ($show)
+{
+	hesk_process_messages($hesklang['new_ticket_submitted'],'admin_ticket.php?track=' . $ticket['trackid'] . '&Refresh=' . mt_rand(10000,99999), 'SUCCESS');
+}
+else
+{
+	hesk_process_messages($hesklang['new_ticket_submitted'].'. <a href="admin_ticket.php?track=' . $ticket['trackid'] . '&Refresh=' . mt_rand(10000,99999) . '">' . $hesklang['view_ticket'] . '</a>', 'new_ticket.php', 'SUCCESS');
+}
diff --git a/hesk/admin/admin_suggest_articles.php b/hesk/admin/admin_suggest_articles.php
new file mode 100644
index 0000000..b7d81ff
--- /dev/null
+++ b/hesk/admin/admin_suggest_articles.php
@@ -0,0 +1,79 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* Print XML header */
+header('Content-Type: text/html; charset='.$hesklang['ENCODING']);
+
+/* Get the search query composed of the subject and message */
+$query = hesk_REQUEST('q') or die('');
+
+/* Get relevant articles from the database, include private ones */
+$res = hesk_dbQuery("SELECT `id`, `subject`, `content` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `type` IN ('0','1') AND MATCH(`subject`,`content`,`keywords`) AGAINST ('".hesk_dbEscape($query)."') LIMIT ".intval($hesk_settings['kb_search_limit']));
+$num = hesk_dbNumRows($res);
+
+/* Solve some spacing issues */
+if ( hesk_isREQUEST('p') )
+{
+	echo '&nbsp;<br />';
+}
+
+/* Return found articles */
+?>
+<div class="main__content notice-flash" style="padding: 0">
+    <div class="notification-bar white notice-flash" style="display: block; border-left: solid 1px #d4d6e3; border-right: solid 1px #d4d6e3">
+        <div class="notification--text" style="display: block; margin: 10px">
+            <div>
+                <b><?php echo $hesklang['sc']; ?></b>
+            </div>
+            <span>
+                <?php
+                if (!$num)
+                {
+                    echo '<i>'.$hesklang['nsfo'].'</i>';
+                }
+                else
+                {
+                    while ($article = hesk_dbFetchAssoc($res))
+                    {
+                        $txt = strip_tags($article['content']);
+                        if (hesk_mb_strlen($txt) > $hesk_settings['kb_substrart'])
+                        {
+                            $txt = hesk_mb_substr($txt, 0, $hesk_settings['kb_substrart']).'...';
+                        }
+
+                        echo '
+			<a class="link" href="knowledgebase_private.php?article='.$article['id'].'&amp;suggest=1" target="_blank">'.$article['subject'].'</a>
+		    <br />'.$txt.'<br /><br />';
+                    }
+                }
+                ?>
+            </span>
+        </div>
+    </div>
+</div>
+<?php
+exit();
+?>
diff --git a/hesk/admin/admin_ticket.php b/hesk/admin/admin_ticket.php
new file mode 100644
index 0000000..efb92c0
--- /dev/null
+++ b/hesk/admin/admin_ticket.php
@@ -0,0 +1,2082 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* Check permissions for this feature */
+hesk_checkPermission('can_view_tickets');
+$can_del_notes		 = hesk_checkPermission('can_del_notes',0);
+$can_reply			 = hesk_checkPermission('can_reply_tickets',0);
+$can_delete			 = hesk_checkPermission('can_del_tickets',0);
+$can_edit			 = hesk_checkPermission('can_edit_tickets',0);
+$can_archive		 = hesk_checkPermission('can_add_archive',0);
+$can_assign_self	 = hesk_checkPermission('can_assign_self',0);
+$can_view_unassigned = hesk_checkPermission('can_view_unassigned',0);
+$can_change_cat		 = hesk_checkPermission('can_change_cat',0);
+$can_change_own_cat  = hesk_checkPermission('can_change_own_cat',0);
+$can_ban_emails		 = hesk_checkPermission('can_ban_emails', 0);
+$can_unban_emails	 = hesk_checkPermission('can_unban_emails', 0);
+$can_ban_ips		 = hesk_checkPermission('can_ban_ips', 0);
+$can_unban_ips		 = hesk_checkPermission('can_unban_ips', 0);
+$can_resolve		 = hesk_checkPermission('can_resolve', 0);
+$can_view_ass_by     = hesk_checkPermission('can_view_ass_by', 0);
+$can_privacy		 = hesk_checkPermission('can_privacy',0);
+$can_export          = hesk_checkPermission('can_export',0);
+
+// Get ticket ID
+$trackingID = hesk_cleanID() or print_form();
+
+// Load custom fields
+require_once(HESK_PATH . 'inc/custom_fields.inc.php');
+
+// Load statuses
+require_once(HESK_PATH . 'inc/statuses.inc.php');
+
+$_SERVER['PHP_SELF'] = 'admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999);
+
+/* We will need timer function */
+define('TIMER',1);
+
+/* Get ticket info */
+$res = hesk_dbQuery("SELECT `t1`.* , `t2`.name AS `repliername` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` AS `t1` LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."users` AS `t2` ON `t1`.`replierid` = `t2`.`id` WHERE `trackid`='".hesk_dbEscape($trackingID)."' LIMIT 1");
+
+/* Ticket found? */
+if (hesk_dbNumRows($res) != 1)
+{
+	/* Ticket not found, perhaps it was merged with another ticket? */
+	$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `merged` LIKE '%#".hesk_dbEscape($trackingID)."#%' LIMIT 1");
+
+	if (hesk_dbNumRows($res) == 1)
+	{
+    	/* OK, found in a merged ticket. Get info */
+     	$ticket = hesk_dbFetchAssoc($res);
+        hesk_process_messages( sprintf($hesklang['tme'], $trackingID, $ticket['trackid']) ,'NOREDIRECT','NOTICE');
+        $trackingID = $ticket['trackid'];
+	}
+    else
+    {
+    	/* Nothing found, error out */
+	    hesk_process_messages($hesklang['ticket_not_found'],'NOREDIRECT');
+	    print_form();
+    }
+}
+else
+{
+	/* We have a match, get ticket info */
+	$ticket = hesk_dbFetchAssoc($res);
+}
+
+/* Permission to view this ticket? */
+if ($ticket['owner'] && $ticket['owner'] != $_SESSION['id'] && ! hesk_checkPermission('can_view_ass_others',0))
+{
+    // Maybe this user is allowed to view tickets he/she assigned?
+    if ( ! $can_view_ass_by || $ticket['assignedby'] != $_SESSION['id'])
+    {
+        hesk_error($hesklang['ycvtao']);
+    }
+}
+
+if (!$ticket['owner'] && ! $can_view_unassigned)
+{
+	hesk_error($hesklang['ycovtay']);
+}
+
+/* Set last replier name */
+if ($ticket['lastreplier'])
+{
+	if (empty($ticket['repliername']))
+	{
+		$ticket['repliername'] = $hesklang['staff'];
+	}
+}
+else
+{
+	$ticket['repliername'] = $ticket['name'];
+}
+
+/* Get category name and ID */
+$result = hesk_dbQuery("SELECT `id`, `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `id`='".intval($ticket['category'])."' LIMIT 1");
+
+/* If this category has been deleted use the default category with ID 1 */
+if (hesk_dbNumRows($result) != 1)
+{
+	$result = hesk_dbQuery("SELECT `id`, `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `id`='1' LIMIT 1");
+}
+
+$category = hesk_dbFetchAssoc($result);
+
+/* Is this user allowed to view tickets inside this category? */
+hesk_okCategory($category['id']);
+
+/* Delete post action */
+if (isset($_GET['delete_post']) && $can_delete && hesk_token_check())
+{
+	$n = intval( hesk_GET('delete_post') );
+    if ($n)
+    {
+		/* Get last reply ID, we'll need it later */
+		$res = hesk_dbQuery("SELECT `id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `replyto`='".intval($ticket['id'])."' ORDER BY `id` DESC LIMIT 1");
+        $last_reply_id = hesk_dbResult($res,0,0);
+
+		// Was this post submitted by staff and does it have any attachments?
+		$res = hesk_dbQuery("SELECT `dt`, `staffid`, `attachments` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `id`='".intval($n)."' AND `replyto`='".intval($ticket['id'])."' LIMIT 1");
+		$reply = hesk_dbFetchAssoc($res);
+
+		// If the reply was by a staff member update the appropriate columns
+		if ( $reply['staffid'] )
+		{
+			// Is this the only staff reply? Delete "firstreply" and "firstreplyby" columns
+			if ($ticket['staffreplies'] <= 1)
+			{
+				$staffreplies_sql = ' , `firstreply`=NULL, `firstreplyby`=NULL, `staffreplies`=0 ';
+			}
+			// Are we deleting the first staff reply? Update "firstreply" and "firstreplyby" columns
+			elseif ($reply['dt'] == $ticket['firstreply'] && $reply['staffid'] == $ticket['firstreplyby'])
+			{
+				// Get the new first reply info
+				$res = hesk_dbQuery("SELECT `dt`, `staffid` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `replyto`='".intval($ticket['id'])."' AND `id`!='".intval($n)."' AND `staffid`!=0 ORDER BY `id` ASC LIMIT 1");
+
+				// Did we find the new first reply?
+				if ( hesk_dbNumRows($res) )
+				{
+					$firstreply = hesk_dbFetchAssoc($res);
+					$staffreplies_sql = " , `firstreply`='".hesk_dbEscape($firstreply['dt'])."', `firstreplyby`='".hesk_dbEscape($firstreply['staffid'])."', `staffreplies`=`staffreplies`-1 ";
+				}
+				// The count must have been wrong, update it
+				else
+				{
+					$staffreplies_sql = ' , `firstreply`=NULL, `firstreplyby`=NULL, `staffreplies`=0 ';
+				}
+			}
+			// OK, this is not the first and not the only staff reply, just reduce number
+			else
+			{
+            	$staffreplies_sql = ' , `staffreplies`=`staffreplies`-1 ';
+			}
+		}
+		else
+		{
+			$staffreplies_sql = '';
+		}
+
+		/* Delete any attachments to this post */
+		if ( strlen($reply['attachments']) )
+		{
+        	$hesk_settings['server_path'] = dirname(dirname(__FILE__));
+
+			/* List of attachments */
+			$att=explode(',',substr($reply['attachments'], 0, -1));
+			foreach ($att as $myatt)
+			{
+				list($att_id, $att_name) = explode('#', $myatt);
+
+				/* Delete attachment files */
+				$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` WHERE `att_id`='".intval($att_id)."' LIMIT 1");
+				if (hesk_dbNumRows($res) && $file = hesk_dbFetchAssoc($res))
+				{
+					hesk_unlink($hesk_settings['server_path'].'/'.$hesk_settings['attach_dir'].'/'.$file['saved_name']);
+				}
+
+				/* Delete attachments info from the database */
+				hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` WHERE `att_id`='".intval($att_id)."'");
+			}
+		}
+
+		/* Delete this reply */
+		hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `id`='".intval($n)."' AND `replyto`='".intval($ticket['id'])."'");
+
+        /* Reply wasn't deleted */
+        if (hesk_dbAffectedRows() != 1)
+        {
+			hesk_process_messages($hesklang['repl1'],$_SERVER['PHP_SELF']);
+        }
+        else
+        {
+			$closed_sql = '';
+
+			/* Reply deleted. Need to update status and last replier? */
+			$res = hesk_dbQuery("SELECT `dt`, `staffid` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `replyto`='".intval($ticket['id'])."' ORDER BY `id` DESC LIMIT 1");
+			if (hesk_dbNumRows($res))
+			{
+				$replier_id = hesk_dbResult($res,0,1);
+                $last_replier = $replier_id ? 1 : 0;
+
+				/* Change status? */
+                $status_sql = '';
+				if ($last_reply_id == $n)
+				{
+					$status = $ticket['locked'] ? 3 : ($last_replier ? 2 : 1);
+                    $status_sql = " , `status`='".intval($status)."' ";
+
+					// Update closedat and closedby columns as required
+					if ($status == 3)
+					{
+						$closed_sql = " , `closedat`=NOW(), `closedby`=".intval($_SESSION['id'])." ";
+					}
+				}
+
+				hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `lastchange`=NOW(), `lastreplier`='{$last_replier}', `replierid`='".intval($replier_id)."', `replies`=`replies`-1 $status_sql $closed_sql $staffreplies_sql WHERE `id`='".intval($ticket['id'])."'");
+			}
+			else
+			{
+				// Update status, closedat and closedby columns as required
+				if ($ticket['locked'])
+				{
+					$status = 3;
+					$closed_sql = " , `closedat`=NOW(), `closedby`=".intval($_SESSION['id'])." ";
+				}
+				else
+				{
+                	$status = 0;
+					$closed_sql = " , `closedat`=NULL, `closedby`=NULL ";
+				}
+
+				hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `lastchange`=NOW(), `lastreplier`='0', `status`='$status', `replies`=0 $staffreplies_sql WHERE `id`='".intval($ticket['id'])."'");
+			}
+
+			hesk_process_messages($hesklang['repl'],$_SERVER['PHP_SELF'],'SUCCESS');
+        }
+    }
+    else
+    {
+    	hesk_process_messages($hesklang['repl0'],$_SERVER['PHP_SELF']);
+    }
+}
+
+/* Delete notes action */
+if (isset($_GET['delnote']) && hesk_token_check())
+{
+	$n = intval( hesk_GET('delnote') );
+    if ($n)
+    {
+		// Get note info
+		$res = hesk_dbQuery("SELECT `who`, `attachments` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` WHERE `id`={$n}");
+
+		if ( hesk_dbNumRows($res) )
+		{
+			$note = hesk_dbFetchAssoc($res);
+
+			// Permission to delete note?
+			if ($can_del_notes || $note['who'] == $_SESSION['id'])
+			{
+				// Delete note
+				hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` WHERE `id`='".intval($n)."'");
+
+			    // Delete attachments
+				if ( strlen($note['attachments']) )
+				{
+					$hesk_settings['server_path'] = dirname(dirname(__FILE__));
+
+		            $attachments = array();
+
+					$att=explode(',',substr($note['attachments'], 0, -1));
+					foreach ($att as $myatt)
+					{
+						list($att_id, $att_name) = explode('#', $myatt);
+						$attachments[] = intval($att_id);
+					}
+
+					if ( count($attachments) )
+					{
+						$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` WHERE `att_id` IN (".implode(',', $attachments).") ");
+						while ($file = hesk_dbFetchAssoc($res))
+						{
+							hesk_unlink($hesk_settings['server_path'].'/'.$hesk_settings['attach_dir'].'/'.$file['saved_name']);
+						}
+						hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` WHERE `att_id` IN (".implode(',', $attachments).") ");
+					}
+				}
+			}
+		}
+	}
+
+    header('Location: admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999));
+    exit();
+}
+
+/* Add a note action */
+if (isset($_POST['notemsg']) && hesk_token_check('POST'))
+{
+	// Error buffer
+	$hesk_error_buffer = array();
+
+	// Get message
+	$msg = hesk_input( hesk_POST('notemsg') );
+
+	// Get attachments
+	if ($hesk_settings['attachments']['use'])
+	{
+		require(HESK_PATH . 'inc/posting_functions.inc.php');
+		require(HESK_PATH . 'inc/attachments.inc.php');
+		$attachments = array();
+		for ($i=1;$i<=$hesk_settings['attachments']['max_number'];$i++)
+		{
+			$att = hesk_uploadFile($i);
+			if ($att !== false && !empty($att))
+			{
+				$attachments[$i] = $att;
+			}
+		}
+	}
+	$myattachments='';
+
+	// We need message and/or attachments to accept note
+	if ( count($attachments) || strlen($msg) || count($hesk_error_buffer) )
+	{
+		// Any errors?
+		if ( count($hesk_error_buffer) != 0 )
+		{
+			$_SESSION['note_message'] = hesk_POST('notemsg');
+
+			// Remove any successfully uploaded attachments
+			if ($hesk_settings['attachments']['use'])
+			{
+				hesk_removeAttachments($attachments);
+			}
+
+			$tmp = '';
+			foreach ($hesk_error_buffer as $error)
+			{
+				$tmp .= "<li>$error</li>\n";
+			}
+			$hesk_error_buffer = $tmp;
+
+			$hesk_error_buffer = $hesklang['pcer'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
+			hesk_process_messages($hesk_error_buffer,'admin_ticket.php?track='.$ticket['trackid'].'&Refresh='.rand(10000,99999));
+		}
+
+		// Process attachments
+		if ($hesk_settings['attachments']['use'] && ! empty($attachments) )
+		{
+			foreach ($attachments as $myatt)
+			{
+				hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` (`ticket_id`,`saved_name`,`real_name`,`size`,`type`) VALUES ('".hesk_dbEscape($trackingID)."','".hesk_dbEscape($myatt['saved_name'])."','".hesk_dbEscape($myatt['real_name'])."','".intval($myatt['size'])."', '1')");
+				$myattachments .= hesk_dbInsertID() . '#' . $myatt['real_name'] .',';
+			}
+		}
+
+		// Add note to database
+		$msg = nl2br(hesk_makeURL($msg));
+		hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` (`ticket`,`who`,`dt`,`message`,`attachments`) VALUES ('".intval($ticket['id'])."','".intval($_SESSION['id'])."',NOW(),'".hesk_dbEscape($msg)."','".hesk_dbEscape($myattachments)."')");
+
+        /* Notify assigned staff that a note has been added if needed */
+        if ($ticket['owner'] && $ticket['owner'] != $_SESSION['id'])
+        {
+			$res = hesk_dbQuery("SELECT `email`, `notify_note` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `id`='".intval($ticket['owner'])."' LIMIT 1");
+
+			if (hesk_dbNumRows($res) == 1)
+			{
+				$owner = hesk_dbFetchAssoc($res);
+
+				// 1. Generate the array with ticket info that can be used in emails
+				$info = array(
+				'email'			=> $ticket['email'],
+				'category'		=> $ticket['category'],
+				'priority'		=> $ticket['priority'],
+				'owner'			=> $ticket['owner'],
+				'trackid'		=> $ticket['trackid'],
+				'status'		=> $ticket['status'],
+				'name'			=> $_SESSION['name'],
+				'subject'		=> $ticket['subject'],
+				'message'		=> stripslashes($msg),
+				'dt'			=> hesk_date($ticket['dt'], true),
+				'lastchange'	=> hesk_date($ticket['lastchange'], true),
+				'attachments'	=> $myattachments,
+				'id'			=> $ticket['id'],
+                'time_worked'   => $ticket['time_worked'],
+                'last_reply_by' => $ticket['repliername'],
+				);
+
+				// 2. Add custom fields to the array
+				foreach ($hesk_settings['custom_fields'] as $k => $v)
+				{
+					$info[$k] = $v['use'] ? $ticket[$k] : '';
+				}
+
+				// 3. Make sure all values are properly formatted for email
+				$ticket = hesk_ticketToPlain($info, 1, 0);
+
+				/* Get email functions */
+				require(HESK_PATH . 'inc/email_functions.inc.php');
+
+				/* Format email subject and message for staff */
+				$subject = hesk_getEmailSubject('new_note',$ticket);
+				$message = hesk_getEmailMessage('new_note',$ticket,1);
+
+				/* Send email to staff */
+				hesk_mail($owner['email'], $subject, $message);
+			}
+        }
+	}
+
+	header('Location: admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999));
+	exit();
+}
+
+/* Update time worked */
+if ($hesk_settings['time_worked'] && ($can_reply || $can_edit) && isset($_POST['h']) && isset($_POST['m']) && isset($_POST['s']) && hesk_token_check('POST'))
+{
+	$h = intval( hesk_POST('h') );
+	$m = intval( hesk_POST('m') );
+	$s = intval( hesk_POST('s') );
+
+	/* Get time worked in proper format */
+    $time_worked = hesk_getTime($h . ':' . $m . ':' . $s);
+
+	/* Update database */
+    $revision = sprintf($hesklang['thist14'],hesk_date(),$time_worked,$_SESSION['name'].' ('.$_SESSION['user'].')');
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `time_worked`='" . hesk_dbEscape($time_worked) . "', `history`=CONCAT(`history`,'" . hesk_dbEscape($revision) . "') WHERE `trackid`='" . hesk_dbEscape($trackingID) . "'");
+
+	/* Show ticket */
+	hesk_process_messages($hesklang['twu'],'admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999),'SUCCESS');
+}
+
+/* Delete attachment action */
+if (isset($_GET['delatt']) && hesk_token_check())
+{
+	if ( ! $can_delete || ! $can_edit)
+    {
+		hesk_process_messages($hesklang['no_permission'],'admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999));
+    }
+
+	$att_id = intval( hesk_GET('delatt') ) or hesk_error($hesklang['inv_att_id']);
+
+	$reply = intval( hesk_GET('reply', 0) );
+	if ($reply < 1)
+	{
+		$reply = 0;
+	}
+
+	$note = intval( hesk_GET('note', 0) );
+	if ($note < 1)
+	{
+		$note = 0;
+	}
+
+	/* Get attachment info */
+	$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` WHERE `att_id`='".intval($att_id)."' LIMIT 1");
+	if (hesk_dbNumRows($res) != 1)
+	{
+		hesk_process_messages($hesklang['id_not_valid'].' (att_id)','admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999));
+	}
+	$att = hesk_dbFetchAssoc($res);
+
+	/* Is ticket ID valid for this attachment? */
+	if ($att['ticket_id'] != $trackingID)
+	{
+		hesk_process_messages($hesklang['trackID_not_found'],'admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999));
+	}
+
+	/* Delete file from server */
+	hesk_unlink(HESK_PATH.$hesk_settings['attach_dir'].'/'.$att['saved_name']);
+
+	/* Delete attachment from database */
+	hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` WHERE `att_id`='".intval($att_id)."'");
+
+	/* Update ticket or reply in the database */
+    $revision = sprintf($hesklang['thist12'],hesk_date(),$att['real_name'],$_SESSION['name'].' ('.$_SESSION['user'].')');
+	if ($reply)
+	{
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` SET `attachments`=REPLACE(`attachments`,'".hesk_dbEscape($att_id.'#'.$att['real_name']).",','') WHERE `id`='".intval($reply)."'");
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."') WHERE `id`='".intval($ticket['id'])."'");
+	}
+	elseif ($note)
+	{
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` SET `attachments`=REPLACE(`attachments`,'".hesk_dbEscape($att_id.'#'.$att['real_name']).",','') WHERE `id`={$note}");
+	}
+	else
+	{
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `attachments`=REPLACE(`attachments`,'".hesk_dbEscape($att_id.'#'.$att['real_name']).",',''), `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."') WHERE `id`='".intval($ticket['id'])."'");
+	}
+
+	hesk_process_messages($hesklang['kb_att_rem'],'admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999),'SUCCESS');
+}
+
+/* Print header */
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+/* List of categories */
+if ($can_change_cat)
+{
+    $result = hesk_dbQuery("SELECT `id`,`name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` ORDER BY `cat_order` ASC");
+}
+else
+{
+    $result = hesk_dbQuery("SELECT `id`,`name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE ".hesk_myCategories('id')." ORDER BY `cat_order` ASC");
+}
+$categories_options='';
+while ($row=hesk_dbFetchAssoc($result))
+{
+    $categories_options.='<option value="'.$row['id'].'" '.($row['id'] == $ticket['category'] ? 'selected' : '').'>'.$row['name'].'</option>';
+}
+
+/* List of users */
+$admins = array();
+$result = hesk_dbQuery("SELECT `id`,`name`,`isadmin`,`categories`,`heskprivileges` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ORDER BY `name` ASC");
+while ($row=hesk_dbFetchAssoc($result))
+{
+	/* Is this an administrator? */
+	if ($row['isadmin'])
+    {
+	    $admins[$row['id']]=$row['name'];
+	    continue;
+    }
+
+	/* Not admin, is user allowed to view tickets? */
+	if (strpos($row['heskprivileges'], 'can_view_tickets') !== false)
+	{
+		/* Is user allowed to access this category? */
+		$cat=substr($row['categories'], 0);
+		$row['categories']=explode(',',$cat);
+		if (in_array($ticket['category'],$row['categories']))
+		{
+			$admins[$row['id']]=$row['name'];
+			continue;
+		}
+	}
+}
+
+/* Get replies */
+if ($ticket['replies'])
+{
+	$reply = '';
+	$result = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `replyto`='".intval($ticket['id'])."' ORDER BY `id` " . ($hesk_settings['new_top'] ? 'DESC' : 'ASC') );
+}
+else
+{
+	$reply = false;
+}
+
+// Demo mode
+if ( defined('HESK_DEMO') )
+{
+	$ticket['email'] = 'hidden@demo.com';
+	$ticket['ip']	 = '127.0.0.1';
+}
+
+/* Print admin navigation */
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+/* This will handle error, success and notice messages */
+hesk_handle_messages();
+
+// Prepare special custom fields
+foreach ($hesk_settings['custom_fields'] as $k=>$v)
+{
+	if ($v['use'] && hesk_is_custom_field_in_category($k, $ticket['category']) )
+	{
+		switch ($v['type'])
+		{
+			case 'date':
+				$ticket[$k] = hesk_custom_date_display_format($ticket[$k], $v['value']['date_format']);
+				break;
+		}
+	}
+}
+
+/* Do we need or have any canned responses? */
+$can_options = hesk_printCanned();
+
+$options = array(
+    0 => '<option value="0" '.($ticket['priority'] == 0 ? 'selected' : '').'>'.$hesklang['critical'].'</option>',
+    1 => '<option value="1" '.($ticket['priority'] == 1 ? 'selected' : '').'>'.$hesklang['high'].'</option>',
+    2 => '<option value="2" '.($ticket['priority'] == 2 ? 'selected' : '').'>'.$hesklang['medium'].'</option>',
+    3 => '<option value="3" '.($ticket['priority'] == 3 ? 'selected' : '').'>'.$hesklang['low'].'</option>'
+);
+?>
+<div class="main__content ticket">
+    <div class="ticket__body">
+        <?php
+        /* Reply form on top? */
+        if ($can_reply && $hesk_settings['reply_top'] == 1)
+        {
+            hesk_printReplyForm();
+        }
+
+        if ($hesk_settings['new_top'])
+        {
+            $i = hesk_printTicketReplies() ? 0 : 1;
+        }
+        else
+        {
+            $i = 1;
+        }
+        ?>
+        <article class="ticket__body_block ">
+            <h3>
+                <?php if ($ticket['archive']): ?>
+                    <div class="tooltype right out-close">
+                        <svg class="icon icon-tag">
+                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tag"></use>
+                        </svg>
+                        <div class="tooltype__content">
+                            <div class="tooltype__wrapper">
+                                <?php echo $hesklang['archived']; ?>
+                            </div>
+                        </div>
+                    </div>
+                <?php
+                endif;
+                if ($ticket['locked']):
+                ?>
+                    <div class="tooltype right out-close">
+                        <svg class="icon icon-lock">
+                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-lock"></use>
+                        </svg>
+                        <div class="tooltype__content">
+                            <div class="tooltype__wrapper">
+                                <?php echo $hesklang['loc'].' - '.$hesklang['isloc']; ?>
+                            </div>
+                        </div>
+                    </div>
+                <?php endif; ?>
+                <?php echo $ticket['subject']; ?>
+            </h3>
+            <div class="block--head">
+                <div class="contact">
+                    <span><?php echo $hesklang['contact']; ?></span>
+                    <div class="dropdown left out-close">
+                        <label>
+                            <span><?php echo $ticket['name']; ?></span>
+                            <svg class="icon icon-chevron-down">
+                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                            </svg>
+                        </label>
+                        <ul class="dropdown-list">
+                            <?php
+                            if ($ticket['email'] != '')
+                            {
+                                ?>
+                                <li class="noclose">
+                                    <span class="title"><?php echo $hesklang['email']; ?>:</span>
+                                    <span class="value"><a href="mailto:<?php echo $ticket['email']; ?>"><?php echo $ticket['email']; ?></a></span>
+                                </li>
+                                <?php
+                            }
+                            ?>
+                            <li class="noclose">
+                                <span class="title"><?php echo $hesklang['ip']; ?>:</span>
+                                <span class="value">
+                                    <?php
+                                    if ($ticket['ip'] == '' || $ticket['ip'] == 'Unknown' || $ticket['ip'] == $hesklang['unknown']) {
+                                        echo $hesklang['unknown'];
+                                    } else {
+                                    ?>
+                                        <a href="../ip_whois.php?ip=<?php echo urlencode($ticket['ip']); ?>"><?php echo $ticket['ip']; ?></a>
+                                    <?php } ?>
+                                </span>
+                            </li>
+                            <li class="separator"></li>
+                            <?php
+                            if ($ticket['email'] != '' && $can_ban_emails) {
+                                echo '<li>';
+                                if ( $email_id = hesk_isBannedEmail($ticket['email']) ) {
+                                    if ($can_unban_emails) {
+                                        echo '
+                                            <svg class="icon icon-eye-close">
+                                                <use xlink:href="../img/sprite.svg#icon-eye-close"></use>
+                                            </svg>
+                                            <a href="banned_emails.php?a=unban&amp;track='.$trackingID.'&amp;id='.intval($email_id).'&amp;token='.hesk_token_echo(0).'">'.$hesklang['unban_email'].'</a>
+                                        ';
+                                    } else {
+                                        echo $hesklang['eisban'];
+                                    }
+                                } else {
+                                    echo '
+                                        <svg class="icon icon-eye-open">
+                                            <use xlink:href="../img/sprite.svg#icon-eye-open"></use>
+                                        </svg>
+                                        <a href="banned_emails.php?a=ban&amp;track='.$trackingID.'&amp;email='.urlencode($ticket['email']).'&amp;token='.hesk_token_echo(0).'">'.$hesklang['savebanemail'].'</a>
+                                    ';
+                                }
+                                echo '</li>';
+                            }
+
+                            // Format IP for lookup
+                            if ($ticket['ip'] != '' && $ticket['ip'] != 'Unknown' && $ticket['ip'] != $hesklang['unknown']) {
+                                echo '<li>';
+                                if ($can_ban_ips) {
+                                    if ( $ip_id = hesk_isBannedIP($ticket['ip']) ) {
+                                        if ($can_unban_ips) {
+                                            echo '
+                                                <svg class="icon icon-eye-close">
+                                                    <use xlink:href="../img/sprite.svg#icon-eye-close"></use>
+                                                </svg>
+                                                <a href="banned_ips.php?a=unban&amp;track='.$trackingID.'&amp;id='.intval($ip_id).'&amp;token='.hesk_token_echo(0).'">'.$hesklang['unban_ip'].'</a>
+                                            ';
+                                        } else {
+                                            echo $hesklang['ipisban'];
+                                        }
+                                    } else {
+                                        echo '
+                                            <svg class="icon icon-eye-open">
+                                                <use xlink:href="../img/sprite.svg#icon-eye-open"></use>
+                                            </svg>
+                                            <a href="banned_ips.php?a=ban&amp;track='.$trackingID.'&amp;ip='.urlencode($ticket['ip']).'&amp;token='.hesk_token_echo(0).'">'.$hesklang['savebanip'].'</a>
+                                        ';
+                                    }
+                                }
+                                echo '</li>';
+                            }
+                            ?>
+                        </ul>
+                    </div>
+                </div>
+                <time class="date"><?php echo hesk_date($ticket['dt'], true); ?></time>
+            </div>
+            <?php
+            foreach ($hesk_settings['custom_fields'] as $k=>$v)
+            {
+                if ($v['use'] && $v['place']==0 && hesk_is_custom_field_in_category($k, $ticket['category']) )
+                {
+
+                    switch ($v['type'])
+                    {
+                        case 'email':
+                            $ticket[$k] = '<a href="mailto:'.$ticket[$k].'">'.$ticket[$k].'</a>';
+                            break;
+                    }
+
+                    echo '
+					<div>
+                        <span style="color: #959eb0">'.$v['name:'].'</span>
+                        <span>'.$ticket[$k].'</span>
+					</div>';
+                }
+            }
+
+            if ($ticket['message'] != '')
+            {
+                ?>
+                <div class="block--description">
+                    <p><?php echo $ticket['message']; ?></p>
+                </div>
+                <?php
+            }
+
+            /* custom fields after message */
+            foreach ($hesk_settings['custom_fields'] as $k=>$v)
+            {
+                if ($v['use'] && $v['place'] && hesk_is_custom_field_in_category($k, $ticket['category']) )
+                {
+                    switch ($v['type'])
+                    {
+                        case 'email':
+                            $ticket[$k] = '<a href="mailto:'.$ticket[$k].'">'.$ticket[$k].'</a>';
+                            break;
+                    }
+
+                    echo '
+					<div>
+                        <span style="color: #959eb0">'.$v['name:'].'</span>
+                        <span>'.$ticket[$k].'</span>
+					</div>';
+                }
+            }
+
+            /* Print attachments */
+            hesk_listAttachments($ticket['attachments'], 0 , $i);
+
+            // Show suggested KB articles
+            if ($hesk_settings['kb_enable'] && $hesk_settings['kb_recommendanswers'] && strlen($ticket['articles']) )
+            {
+                $suggested = array();
+                $suggested_list = '';
+
+                // Get article info from the database
+                $articles = hesk_dbQuery("SELECT `id`,`subject` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `id` IN (".preg_replace('/[^0-9\,]/', '', $ticket['articles']).")");
+                while ($article=hesk_dbFetchAssoc($articles))
+                {
+                    $suggested[$article['id']] = '<a href="../knowledgebase.php?article='.$article['id'].'">'.$article['subject'].'</a>';
+                }
+
+                // Loop through the IDs to preserve the order they were suggested in
+                $articles = explode(',', $ticket['articles']);
+                foreach ($articles as $article)
+                {
+                    if ( isset($suggested[$article]) )
+                    {
+                        $suggested_list .= $suggested[$article];
+                    }
+                }
+
+                // Finally print suggested articles
+                if ( strlen($suggested_list) )
+                {
+                    ?>
+                    <div class="block--suggested">
+                        <b><?php echo $hesklang['taws']; ?></b>
+                        <?php
+                        if ($_SESSION['show_suggested']){
+                            echo $suggested_list;
+                        } else {
+                            echo '<a href="Javascript:void(0)" onclick="hesk_toggleLayerDisplay(\'suggested_articles\')">'.$hesklang['sska'].'</a>
+                                        <span id="suggested_articles" style="display:none">'.$suggested_list.'</span>';
+                        }
+                        ?>
+                    </div>
+                    <?php
+                }
+            }
+            ?>
+
+            <div class="block--notes">
+                <?php
+                $res = hesk_dbQuery("SELECT t1.*, t2.`name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` AS t1 LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."users` AS t2 ON t1.`who` = t2.`id` WHERE `ticket`='".intval($ticket['id'])."' ORDER BY t1.`id` " . ($hesk_settings['new_top'] ? 'DESC' : 'ASC') );
+                while ($note = hesk_dbFetchAssoc($res)) {
+                    ?>
+                    <div class="note">
+                        <div class="note__head">
+                            <div class="name">
+                                <span><?php echo $hesklang['noteby']; ?>:</span>
+                                <b><?php echo ($note['name'] ? $note['name'] : $hesklang['e_udel']); ?></b>
+                                <time><?php echo hesk_date($note['dt'], true); ?></time>
+                            </div>
+                            <?php
+                            if ($can_del_notes || $note['who'] == $_SESSION['id'])
+                            {
+                            ?>
+                            <div class="actions">
+                                <a href="edit_note.php?track=<?php echo $trackingID; ?>&amp;Refresh=<?php echo mt_rand(10000,99999); ?>&amp;note=<?php echo $note['id']; ?>&amp;token=<?php hesk_token_echo(); ?>" title="<?php echo $hesklang['ednote']; ?>">
+                                    <svg class="icon icon-edit-ticket">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-edit-ticket"></use>
+                                    </svg>
+                                </a>
+                                <a href="admin_ticket.php?track=<?php echo $trackingID; ?>&amp;Refresh=<?php echo mt_rand(10000,99999); ?>&amp;delnote=<?php echo $note['id']; ?>&amp;token=<?php hesk_token_echo(); ?>" onclick="return hesk_confirmExecute('<?php echo hesk_makeJsString($hesklang['delnote']).'?'; ?>');" title="<?php echo $hesklang['delnote']; ?>">
+                                    <svg class="icon icon-delete">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-delete"></use>
+                                    </svg>
+                                </a>
+                            </div>
+                            <?php } ?>
+                        </div>
+                        <div class="note__description">
+                            <p><?php echo $note['message']; ?></p>
+                        </div>
+                        <div class="note__attachments">
+                            <?php
+                            // Attachments
+                            if ( $hesk_settings['attachments']['use'] && strlen($note['attachments']) )
+                            {
+                                echo strlen($note['message']) ? '<br>' : '';
+
+                                $att = explode(',', substr($note['attachments'], 0, -1) );
+                                $num = count($att);
+                                foreach ($att as $myatt)
+                                {
+                                    list($att_id, $att_name) = explode('#', $myatt);
+
+                                    // Can edit and delete note (attachments)?
+                                    if ($can_del_notes || $note['who'] == $_SESSION['id'])
+                                    {
+                                        // If this is the last attachment and no message, show "delete ticket" link
+                                        if ($num == 1 && strlen($note['message']) == 0)
+                                        {
+                                            echo '<a href="admin_ticket.php?delnote='.$note['id'].'&amp;track='.$trackingID.'&amp;Refresh='.mt_rand(10000,99999).'&amp;token='.hesk_token_echo(0).'" onclick="return hesk_confirmExecute(\''.hesk_makeJsString($hesklang['pda']).'\');" title="'.$hesklang['dela'].'">
+                                                    <svg class="icon icon-delete">
+                                                        <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-delete"></use>
+                                                    </svg>                                            
+                                                </a> ';
+                                        }
+                                        // Show "delete attachment" link
+                                        else
+                                        {
+                                            echo '<a href="admin_ticket.php?delatt='.$att_id.'&amp;note='.$note['id'].'&amp;track='.$trackingID.'&amp;Refresh='.mt_rand(10000,99999).'&amp;token='.hesk_token_echo(0).'" onclick="return hesk_confirmExecute(\''.hesk_makeJsString($hesklang['pda']).'\');" title="'.$hesklang['dela'].'">
+                                                    <svg class="icon icon-delete">
+                                                        <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-delete"></use>
+                                                    </svg>
+                                                </a> ';
+                                        }
+                                    }
+
+                                    echo '
+				<a href="../download_attachment.php?att_id='.$att_id.'&amp;track='.$trackingID.'" title="'.$hesklang['dnl'].' '.$att_name.'">
+				    <svg class="icon icon-attach">
+                        <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-attach"></use>
+                    </svg>
+                </a>
+				<a href="../download_attachment.php?att_id='.$att_id.'&amp;track='.$trackingID.'" class="underline">'.$att_name.'</a><br>
+				';
+                                }
+                            }
+                            ?>
+                        </div>
+                    </div>
+                    <?php
+                }
+                ?>
+                <div id="notesform" style="display:<?php echo isset($_SESSION['note_message']) ? 'block' : 'none'; ?>; margin-top: 20px">
+                    <form method="post" action="admin_ticket.php" class="form" enctype="multipart/form-data">
+                        <textarea class="form-control" name="notemsg" rows="6" cols="60" style="height: auto"><?php echo isset($_SESSION['note_message']) ? stripslashes(hesk_input($_SESSION['note_message'])) : ''; ?></textarea>
+                        <?php
+                        // attachments
+                        if ($hesk_settings['attachments']['use'])
+                        {
+                            echo '<br>';
+                            for ($i=1;$i<=$hesk_settings['attachments']['max_number'];$i++)
+                            {
+                                echo '<input type="file" name="attachment['.$i.']" size="50"><br>';
+                            }
+                            echo '<br>';
+                        }
+                        ?>
+                        <button type="submit" class="btn btn-full">
+                            <?php echo $hesklang['s']; ?>
+                        </button>
+                        <input type="hidden" name="track" value="<?php echo $trackingID; ?>">
+                        <i><?php echo $hesklang['nhid']; ?></i>
+                        <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+                    </form>
+                </div>
+                <button class="btn btn--blue-border" type="button" onclick="hesk_toggleLayerDisplay('notesform')">
+                    <svg class="icon icon-note">
+                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-note"></use>
+                    </svg>&nbsp;&nbsp;
+                    <?php echo $hesklang['addnote']; ?>
+                </button>
+            </div>
+        </article>
+        <?php
+
+        if ( ! $hesk_settings['new_top'])
+        {
+            hesk_printTicketReplies();
+        }
+
+        /* Reply form on bottom? */
+        if ($can_reply && ! $hesk_settings['reply_top'])
+        {
+            hesk_printReplyForm();
+        }
+        ?>
+    </div>
+    <div class="ticket__params">
+        <section class="params--bar" style="padding-left: 0">
+            <?php echo hesk_getAdminButtons(); ?>
+        </section>
+        <section class="params--block params">
+            <?php if ($can_reply): ?>
+            <form action="change_status.php" method="post">
+                <div class="row">
+                    <div class="title"><label for="select_s"><?php echo $hesklang['chngstatus']; ?>:</label></div>
+                    <div class="value dropdown-select center out-close">
+                        <select id="select_s" name="s" onchange="this.form.submit()">
+                            <?php echo hesk_get_status_select('', $can_resolve, $ticket['status']); ?>
+                        </select>
+                    </div>
+                    <input type="hidden" name="track" value="<?php echo $trackingID; ?>">
+                    <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+                </div>
+            </form>
+            <?php
+            endif;
+
+            if (strlen($categories_options) && ($can_change_cat || $can_change_own_cat)):
+            ?>
+            <form action="move_category.php" method="post">
+                <div class="row">
+                    <div class="title">
+                        <label for="select_category">
+                            <?php echo $hesklang['move_to_catgory']; ?>:
+                        </label>
+                    </div>
+                    <div class="value dropdown-select center out-close">
+                        <select id="select_category" name="category" onchange="this.form.submit()">
+                            <?php echo $categories_options; ?>
+                        </select>
+                    </div>
+                    <input type="hidden" name="track" value="<?php echo $trackingID; ?>">
+                    <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+                </div>
+            </form>
+            <?php
+            endif;
+
+            if ($can_reply):
+            ?>
+            <form action="priority.php" method="post">
+                <div class="row">
+                    <div class="title">
+                        <label for="select_priority">
+                            <?php echo $hesklang['change_priority']; ?>:
+                        </label>
+                    </div>
+                    <div class="dropdown-select center out-close priority">
+                        <select id="select_priority" name="priority" onchange="this.form.submit()">
+                            <?php echo implode('',$options); ?>
+                        </select>
+                    </div>
+                    <input type="hidden" name="track" value="<?php echo $trackingID; ?>">
+                    <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+                </div>
+            </form>
+            <?php
+            endif;
+            if (hesk_checkPermission('can_assign_others',0)):
+            ?>
+            <form action="assign_owner.php" method="post">
+                <div class="row">
+                    <div class="title">
+                        <label for="select_owner">
+                            <?php echo $hesklang['asst']; ?>:
+                        </label>
+                    </div>
+                    <div class="value dropdown-select center out-close">
+                        <select id="select_owner" name="owner" onchange="this.form.submit()">
+                            <?php
+                            if ($ticket['owner'])
+                            {
+                                echo '<option value="-1"> &gt; '.$hesklang['unas'].' &lt; </option>';
+                            }
+
+                            foreach ($admins as $k=>$v)
+                            {
+                                echo '<option value="'.$k.'" '.($k == $ticket['owner'] ? 'selected' : '').'>'.$v.'</option>';
+                            }
+                            ?>
+                        </select>
+                    </div>
+                    <input type="hidden" name="track" value="<?php echo $trackingID; ?>">
+                    <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+                    <?php
+                    if (!$ticket['owner'])
+                    {
+                        echo '<input type="hidden" name="unassigned" value="1">';
+                    }
+                    ?>
+                </div>
+            </form>
+            <?php endif; ?>
+        </section>
+        <section class="params--block details accordion visible">
+            <h4 class="accordion-title">
+                <span><?php echo $hesklang['ticket_details']; ?></span>
+                <svg class="icon icon-chevron-down">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                </svg>
+            </h4>
+            <div class="accordion-body" style="display:block">
+                <div class="row">
+                    <div class="title"><?php echo $hesklang['trackID']; ?>:</div>
+                    <div class="value"><?php echo $trackingID; ?></div>
+                </div>
+                <?php
+                if ($hesk_settings['sequential'])
+                {
+                    ?>
+                    <div class="row">
+                        <div class="title"><?php echo $hesklang['seqid']; ?>:</div>
+                        <div class="value"><?php echo $ticket['id']; ?></div>
+                    </div>
+                    <?php
+                }
+                ?>
+                <div class="row">
+                    <div class="title"><?php echo $hesklang['created_on']; ?>:</div>
+                    <div class="value"><?php echo hesk_date($ticket['dt'], true); ?></div>
+                </div>
+                <div class="row">
+                    <div class="title"><?php echo $hesklang['ticket_status']; ?>:</div>
+                    <div class="value">
+                        <?php
+                        $random=rand(10000,99999);
+
+                        if ($ticket['status'] == 3)
+                        {
+                            if ($can_reply)
+                            {
+                                $status_action = ' [<a class="link" href="change_status.php?track='.$trackingID.'&amp;s=1&amp;Refresh='.$random.'&amp;token='.hesk_token_echo(0).'">'.$hesklang['open_action'].'</a>] ';
+                            }
+                        }
+                        elseif ($can_resolve)
+                        {
+                            $status_action = ' [<a class="link" href="change_status.php?track='.$trackingID.'&amp;s=3&amp;Refresh='.$random.'&amp;token='.hesk_token_echo(0).'">'.$hesklang['close_action'].'</a>] ';
+                        }
+                        else
+                        {
+                            $status_action = '';
+                        }
+
+                        echo hesk_get_admin_ticket_status($ticket['status'], $status_action);
+                        ?>
+                    </div>
+                </div>
+                <div class="row">
+                    <div class="title"><?php echo $hesklang['last_update']; ?>:</div>
+                    <div class="value"><?php echo hesk_date($ticket['lastchange'], true); ?></div>
+                </div>
+                <div class="row">
+                    <div class="title"><?php echo $hesklang['category']; ?>:</div>
+                    <div class="value"><?php echo $category['name']; ?></div>
+                </div>
+                <div class="row">
+                    <div class="title"><?php echo $hesklang['replies']; ?>:</div>
+                    <div class="value"><?php echo $ticket['replies']; ?></div>
+                </div>
+                <div class="row">
+                    <div class="title"><?php echo $hesklang['priority']; ?>:</div>
+                    <div class="value">
+                        <?php
+                        $options = array(
+                            0 => '<option value="0">'.$hesklang['critical'].'</option>',
+                            1 => '<option value="1">'.$hesklang['high'].'</option>',
+                            2 => '<option value="2">'.$hesklang['medium'].'</option>',
+                            3 => '<option value="3">'.$hesklang['low'].'</option>'
+                        );
+
+                        switch ($ticket['priority'])
+                        {
+                            case 0:
+                                echo '<span class="critical">'.$hesklang['critical'].'</span>';
+                                unset($options[0]);
+                                break;
+                            case 1:
+                                echo '<span class="important">'.$hesklang['high'].'</span>';
+                                unset($options[1]);
+                                break;
+                            case 2:
+                                echo '<span class="medium">'.$hesklang['medium'].'</span>';
+                                unset($options[2]);
+                                break;
+                            default:
+                                echo $hesklang['low'];
+                                unset($options[3]);
+                        }
+                        ?>
+                    </div>
+                </div>
+                <div class="row">
+                    <div class="title"><?php echo $hesklang['last_replier']; ?>:</div>
+                    <div class="value"><?php echo $ticket['repliername']; ?></div>
+                </div>
+                <div class="row">
+                    <div class="title"><?php echo $hesklang['owner']; ?>:</div>
+                    <div class="value">
+                        <?php
+                        echo isset($admins[$ticket['owner']]) ? '<b>'.$admins[$ticket['owner']].'</b>' :
+                            ($can_assign_self ? '<b>'.$hesklang['unas'].'</b>'.' [<a class="link" href="assign_owner.php?track='.$trackingID.'&amp;owner='.$_SESSION['id'].'&amp;token='.hesk_token_echo(0).'&amp;unassigned=1">'.$hesklang['asss'].'</a>]' : '<b>'.$hesklang['unas'].'</b>');
+                        ?>
+                    </div>
+                </div>
+                <?php
+                if ($hesk_settings['time_worked'])
+                {
+                ?>
+                <div class="row">
+                    <div class="title"><?php echo $hesklang['ts']; ?>:</div>
+                    <?php
+                    if ($can_reply || $can_edit)
+                    {
+                        ?>
+                    <div class="value">
+                        <a href="javascript:" onclick="hesk_toggleLayerDisplay('modifytime')">
+                            <?php echo $ticket['time_worked']; ?>
+                        </a>
+
+                        <?php $t = hesk_getHHMMSS($ticket['time_worked']); ?>
+
+                        <div id="modifytime" style="display:none">
+                            <form class="form" method="post" action="admin_ticket.php">
+                                <div class="form-group">
+                                    <label for="hours"><?php echo $hesklang['hh']; ?></label>
+                                    <input class="form-control" type="text" id="hours" name="h" value="<?php echo $t[0]; ?>">
+                                </div>
+                                <div class="form-group">
+                                    <label for="minutes"><?php echo $hesklang['mm']; ?></label>
+                                    <input class="form-control" type="text" id="minutes" name="m" value="<?php echo $t[1]; ?>">
+                                </div>
+                                <div class="form-group">
+                                    <label for="seconds"><?php echo $hesklang['ss']; ?></label>
+                                    <input class="form-control" type="text" id="seconds" name="s" value="<?php echo $t[2]; ?>">
+                                </div>
+
+                                <button style="display: inline-flex; width: auto; height: 48px; padding: 0 16px" class="btn btn-full" type="submit"><?php echo $hesklang['save']; ?></button>
+                                <a class="btn btn--blue-border" href="Javascript:void(0)" onclick="Javascript:hesk_toggleLayerDisplay('modifytime')"><?php echo $hesklang['cancel']; ?></a>
+                                <input type="hidden" name="track" value="<?php echo $trackingID; ?>" />
+                                <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>" />
+                            </form>
+                        </div>
+                    </div>
+                        <?php
+                    }
+                    else
+                    {
+                        echo '<div class="value">' . $ticket['time_worked'] . '</div>';
+                    }
+                    ?>
+                </div>
+                <?php
+                }
+                ?>
+            </div>
+        </section>
+        <?php
+        /* Display ticket history */
+        if (strlen($ticket['history']))
+        {
+            $history_pieces = explode('</li>', $ticket['history']);
+
+            ?>
+            <section class="params--block history accordion">
+                <h4 class="accordion-title">
+                    <span><?php echo $hesklang['thist']; ?></span>
+                    <svg class="icon icon-chevron-down">
+                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                    </svg>
+                </h4>
+                <div class="accordion-body">
+                    <?php
+                    foreach ($history_pieces as $history_piece) {
+                        $history_piece = str_replace('<li class="smaller">', '', $history_piece);
+                        $date_and_contents = explode(' | ', $history_piece);
+                    ?>
+                    <div class="row">
+                        <div class="title"><?php echo $date_and_contents[0]; ?></div>
+                        <div class="value"><?php echo $date_and_contents[1]; ?></div>
+                    </div>
+                    <?php } ?>
+                </div>
+            </section>
+            <?php
+        }
+        ?>
+    </div>
+</div>
+
+<?php
+/* Clear unneeded session variables */
+hesk_cleanSessionVars('ticket_message');
+hesk_cleanSessionVars('time_worked');
+hesk_cleanSessionVars('note_message');
+
+require_once(HESK_PATH . 'inc/footer.inc.php');
+
+
+/*** START FUNCTIONS ***/
+
+
+function hesk_listAttachments($attachments='', $reply=0, $white=1)
+{
+	global $hesk_settings, $hesklang, $trackingID, $can_edit, $can_delete;
+
+	/* Attachments disabled or not available */
+	if ( ! $hesk_settings['attachments']['use'] || ! strlen($attachments) )
+    {
+    	return false;
+    }
+
+	/* List attachments */
+	$att=explode(',',substr($attachments, 0, -1));
+    echo '<div class="block--uploads" style="display: block">';
+	foreach ($att as $myatt)
+	{
+		list($att_id, $att_name) = explode('#', $myatt);
+
+        /* Can edit and delete tickets? */
+        if ($can_edit && $can_delete)
+        {
+        	echo '<a title="'.$hesklang['dela'].'" href="admin_ticket.php?delatt='.$att_id.'&amp;reply='.$reply.'&amp;track='.$trackingID.'&amp;Refresh='.mt_rand(10000,99999).'&amp;token='.hesk_token_echo(0).'" onclick="return hesk_confirmExecute(\''.hesk_makeJsString($hesklang['pda']).'\');">
+        	    <svg class="icon icon-delete">
+                    <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-delete"></use>
+                </svg>
+            </a>&nbsp;&nbsp;';
+        }
+
+		echo '
+		<a title="'.$hesklang['dnl'].'" href="../download_attachment.php?att_id='.$att_id.'&amp;track='.$trackingID.'">
+            <svg class="icon icon-attach">
+                <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-attach"></use>
+            </svg>
+        </a>
+		<a href="../download_attachment.php?att_id='.$att_id.'&amp;track='.$trackingID.'" class="underline">'.$att_name.'</a><br />
+        ';
+	}
+    echo '</div>';
+
+    return true;
+} // End hesk_listAttachments()
+
+
+function hesk_getAdminButtons($isReply=0,$white=1)
+{
+	global $hesk_settings, $hesklang, $ticket, $reply, $trackingID, $can_edit, $can_archive, $can_delete, $can_resolve, $can_privacy, $can_export;
+
+	$buttons = array();
+
+    // Edit
+    if ($can_edit)
+    {
+        $tmp = $isReply ? '&amp;reply='.$reply['id'] : '';
+        if ($isReply) {
+            $buttons['more'][] = '
+        <a id="editticket" href="edit_post.php?track='.$trackingID.$tmp.'" title="'.$hesklang['btn_edit'].'">
+            <svg class="icon icon-edit-ticket">
+                <use xlink:href="'. HESK_PATH . 'img/sprite.svg#icon-edit-ticket"></use>
+            </svg>
+            '.$hesklang['btn_edit'].'
+        </a>';
+        } else {
+            $buttons[] = '
+        <a id="editticket" href="edit_post.php?track='.$trackingID.$tmp.'" title="'.$hesklang['btn_edit'].'">
+            <svg class="icon icon-edit-ticket">
+                <use xlink:href="'. HESK_PATH . 'img/sprite.svg#icon-edit-ticket"></use>
+            </svg>
+            '.$hesklang['btn_edit'].'
+        </a>';
+        }
+
+    }
+
+
+    if (!$isReply) {
+        // Print ticket button
+        $buttons[] = '
+        <a href="../print.php?track='.$trackingID.'" title="'.$hesklang['btn_print'].'">
+            <svg class="icon icon-print">
+                <use xlink:href="' . HESK_PATH .'img/sprite.svg#icon-print"></use>
+            </svg>
+            '.$hesklang['btn_print'].'
+        </a>';
+    }
+
+
+    // Lock ticket button
+	if (!$isReply && $can_resolve) {
+		if ($ticket['locked']) {
+			$des = $hesklang['tul'] . ' - ' . $hesklang['isloc'];
+            $buttons['more'][] = '
+            <a id="unlock" href="lock.php?track='.$trackingID.'&amp;locked=0&amp;Refresh='.mt_rand(10000,99999).'&amp;token='.hesk_token_echo(0).'" title="'.$des.'">
+                <svg class="icon icon-lock">
+                    <use xlink:href="' . HESK_PATH . 'img/sprite.svg#icon-lock"></use>
+                </svg> 
+                '.$hesklang['btn_unlock'].'
+            </a>';
+		} else {
+			$des = $hesklang['tlo'] . ' - ' . $hesklang['isloc'];
+            $buttons['more'][] = '
+            <a id="lock" href="lock.php?track='.$trackingID.'&amp;locked=1&amp;Refresh='.mt_rand(10000,99999).'&amp;token='.hesk_token_echo(0).'" title="'.$des.'">
+                <svg class="icon icon-lock">
+                    <use xlink:href="' . HESK_PATH . 'img/sprite.svg#icon-lock"></use>
+                </svg>  
+                '.$hesklang['btn_lock'].'
+            </a>';
+		}
+	}
+
+	// Tag ticket button
+	if (!$isReply && $can_archive) {
+		if ($ticket['archive']) {
+        	$buttons['more'][] = '
+        	<a id="untag" href="archive.php?track='.$trackingID.'&amp;archived=0&amp;Refresh='.mt_rand(10000,99999).'&amp;token='.hesk_token_echo(0).'" title="'.$hesklang['remove_archive'].'">
+        	    <svg class="icon icon-tag">
+                    <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-tag"></use>
+                </svg> 
+                '.$hesklang['btn_untag'].'
+            </a>';
+		} else {
+        	$buttons['more'][] = '
+        	<a id="tag" href="archive.php?track='.$trackingID.'&amp;archived=1&amp;Refresh='.mt_rand(10000,99999).'&amp;token='.hesk_token_echo(0).'" title="'.$hesklang['add_archive'].'">
+        	    <svg class="icon icon-tag">
+                    <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-tag"></use>
+                </svg> 
+                '.$hesklang['btn_tag'].'
+            </a>';
+		}
+	}
+
+	// Resend email notification button
+	$buttons['more'][] = '
+	<a id="resendemail" href="resend_notification.php?track='.$trackingID.'&amp;reply='.(isset($reply['id']) ? intval($reply['id']) : 0).'&amp;Refresh='.mt_rand(10000,99999).'&amp;token='.hesk_token_echo(0).'" title="'.$hesklang['btn_resend'].'">
+	    <svg class="icon icon-mail-small">
+            <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-mail-small"></use>
+        </svg>
+	    '.$hesklang['btn_resend'].'
+    </a>';
+
+	// Import to knowledgebase button
+	if (!$isReply && $hesk_settings['kb_enable'] && hesk_checkPermission('can_man_kb',0))
+	{
+		$buttons['more'][] = '
+		<a id="addtoknow" href="manage_knowledgebase.php?a=import_article&amp;track='.$trackingID.'" title="'.$hesklang['import_kb'].'">
+		    <svg class="icon icon-knowledge">
+                <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-knowledge"></use>
+            </svg>
+		    '.$hesklang['btn_import_kb'].'
+        </a>';
+	}
+
+    // Export ticket
+    if (!$isReply && $can_export)
+    {
+        $buttons['more'][] = '
+        <a id="exportticket" href="export_ticket.php?track='.$trackingID.'&amp;Refresh='.mt_rand(10000,99999).'&amp;token='.hesk_token_echo(0).'" title="'.$hesklang['btn_export'].'">
+            <svg class="icon icon-export">
+                <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-export"></use>
+            </svg> 
+            '.$hesklang['btn_export'].'
+        </a>';
+    }
+
+    // Anonymize ticket
+    if (!$isReply && $can_privacy)
+    {
+		$buttons['more'][] = '
+		<a id="anonymizeticket" href="anonymize_ticket.php?track='.$trackingID.'&amp;Refresh='.mt_rand(10000,99999).'&amp;token='.hesk_token_echo(0).'" onclick="return hesk_confirmExecute(\''.hesk_makeJsString($hesklang['confirm_anony']).'?\\n\\n'.hesk_makeJsString($hesklang['privacy_anon_info']).'\');" title="'.$hesklang['confirm_anony'].'">
+		    <svg class="icon icon-anonymize">
+                <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-anonymize"></use>
+            </svg>
+             '.$hesklang['btn_anony'].'
+        </a>';
+    }
+
+	// Delete ticket or reply
+	if ($can_delete)
+	{
+		if ($isReply)
+		{
+			$url = 'admin_ticket.php';
+			$tmp = 'delete_post='.$reply['id'];
+			$txt = $hesklang['btn_delr'];
+		}
+		else
+		{
+			$url = 'delete_tickets.php';
+			$tmp = 'delete_ticket=1';
+			$txt = $hesklang['btn_delt'];
+		}
+		$buttons['more'][] = '
+		<a id="deleteticket" href="'.$url.'?track='.$trackingID.'&amp;'.$tmp.'&amp;Refresh='.mt_rand(10000,99999).'&amp;token='.hesk_token_echo(0).'" onclick="return hesk_confirmExecute(\''.hesk_makeJsString($txt).'?\');" title="'.$txt.'">
+		    <svg class="icon icon-delete">
+                <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-delete"></use>
+            </svg>
+		    '.$txt.'
+        </a>';
+	}
+
+    // Format and return the HTML for buttons
+    $button_code = '';
+
+    foreach ($buttons as $button) {
+        if (is_array($button)) {
+            $more_class = $isReply ? 'more ' : '';
+            $label = '
+            <label>
+                <span>
+                    <svg class="icon icon-chevron-down">
+                        <use xlink:href="' . HESK_PATH . 'img/sprite.svg#icon-chevron-down"></use>
+                    </svg>
+                </span>
+            </label>
+            ';
+
+            if ($isReply) {
+                $label = '
+                <label>
+                    <span>' . $hesklang['btn_more'] . '</span>
+                    <svg class="icon icon-chevron-down">
+                        <use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-chevron-down"></use>
+                    </svg>
+                </label>';
+            }
+
+            $button_code .= '
+                <div class="'.$more_class.'dropdown right out-close">
+                    '.$label.'
+                    <ul class="dropdown-list">';
+
+            foreach ($button as $sub_button) {
+                $button_code .= '<li>'.$sub_button.'</li>';
+            }
+
+            $button_code .= '</ul></div>';
+        } else {
+            $button_code .= $button;
+        }
+    }
+
+    $button_code .= '';
+
+    return $button_code;
+
+} // END hesk_getAdminButtons()
+
+
+function print_form()
+{
+	global $hesk_settings, $hesklang;
+    global $trackingID;
+
+	/* Print header */
+	require_once(HESK_PATH . 'inc/header.inc.php');
+
+	/* Print admin navigation */
+	require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+	?>
+
+    <div class="main__content categories">
+        <div class="table-wrap">
+            <?php
+            /* This will handle error, success and notice messages */
+            hesk_handle_messages();
+            ?>
+            <h3><?php echo $hesklang['view_existing']; ?></h3>
+            <form action="admin_ticket.php" method="get" class="form">
+                <div class="form-group">
+                    <label for="find_ticket_track"><?php echo $hesklang['ticket_trackID']; ?></label>
+                    <input id="find_ticket_track" class="form-control" type="text" name="track" maxlength="20" value="<?php echo $trackingID; ?>">
+                </div>
+                <div class="form-group">
+                    <input type="submit" value="<?php echo $hesklang['view_ticket']; ?>" class="btn btn-full">
+                    <input type="hidden" name="Refresh" value="<?php echo rand(10000,99999); ?>">
+                </div>
+            </form>
+        </div>
+    </div>
+
+	<?php
+	require_once(HESK_PATH . 'inc/footer.inc.php');
+	exit();
+} // End print_form()
+
+
+function hesk_printTicketReplies() {
+	global $hesklang, $hesk_settings, $result, $reply;
+
+	$i = $hesk_settings['new_top'] ? 0 : 1;
+
+	if ($reply === false)
+	{
+		return $i;
+	}
+
+    $replies = array();
+    $collapsed_replies = array();
+    $displayed_replies = array();
+	$last_staff_reply_index = -1;
+	$i = 0;
+	while ($reply = hesk_dbFetchAssoc($result)) {
+	    $replies[] = $reply;
+	    if ($reply['staffid']) {
+	        $last_staff_reply_index = $i;
+        }
+	    $i++;
+    }
+
+    $i = 0;
+    foreach ($replies as $reply) {
+        if ($hesk_settings['new_top']) {
+            if ($i < $last_staff_reply_index) {
+                $displayed_replies[] = $reply;
+            } else {
+                $collapsed_replies[] = $reply;
+            }
+        } else {
+            if ($i < $last_staff_reply_index) {
+                $collapsed_replies[] = $reply;
+            } else {
+                $displayed_replies[] = $reply;
+            }
+        }
+        $i++;
+    }
+
+    $start_previous_replies = true;
+    for ($j = 0; $j < count($collapsed_replies) && $hesk_settings['new_top'] == 0; $j++) {
+        $reply = $collapsed_replies[$j];
+        if ($start_previous_replies):
+            $start_previous_replies = false;
+            ?>
+            <section class="ticket__replies">
+                <div class="ticket__replies_link">
+                    <span><?php echo $hesklang['show_previous_replies']; ?></span>
+                    <b><?php echo count($collapsed_replies); ?></b>
+                    <svg class="icon icon-chevron-down">
+                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                    </svg>
+                </div>
+                <div class="ticket__replies_list">
+            <?php
+        endif;
+        ?>
+        <article class="ticket__body_block <?php echo $reply['staffid'] ? 'response' : ''; ?>">
+            <div class="block--head">
+                <div class="contact">
+                    <span><?php echo $hesklang['contact'] ?>:</span>
+                    <b><?php echo $reply['name']; ?></b>
+                </div>
+                <time class="date"><?php echo hesk_date($reply['dt'], true); ?></time>
+                <?php echo hesk_getAdminButtons(1, $i); ?>
+            </div>
+            <div class="block--description">
+                <p><?php echo $reply['message']; ?></p>
+            </div>
+            <?php
+
+            /* Attachments */
+            hesk_listAttachments($reply['attachments'], $reply['id'], $i);
+
+            /* Staff rating */
+            if ($hesk_settings['rating'] && $reply['staffid']) {
+                if ($reply['rating'] == 1) {
+                    echo '<p class="rate">' . $hesklang['rnh'] . '</p>';
+                } elseif ($reply['rating'] == 5) {
+                    echo '<p class="rate">' . $hesklang['rh'] . '</p>';
+                }
+            }
+
+            /* Show "unread reply" message? */
+            if ($reply['staffid'] && !$reply['read']) {
+                echo '<p class="rate">' . $hesklang['unread'] . '</p>';
+            }
+
+            ?>
+        </article>
+        <?php
+        if (!$start_previous_replies && $j == count($collapsed_replies) - 1) {
+            echo '</div>
+            </section>';
+        }
+    }
+
+    for ($j = 0; $j < count($displayed_replies); $j++) {
+        $reply = $displayed_replies[$j];
+        ?>
+        <article class="ticket__body_block <?php echo $reply['staffid'] ? 'response' : ''; ?>">
+            <div class="block--head">
+                <div class="contact">
+                    <span><?php echo $hesklang['contact'] ?>:</span>
+                    <b><?php echo $reply['name']; ?></b>
+                </div>
+                <time class="date"><?php echo $reply['dt']; ?></time>
+                <?php echo hesk_getAdminButtons(1,$i); ?>
+            </div>
+            <div class="block--description">
+                <p><?php echo $reply['message']; ?></p>
+            </div>
+            <?php
+            /* Attachments */
+            hesk_listAttachments($reply['attachments'],$reply['id'],$i);
+
+            /* Staff rating */
+            if ($hesk_settings['rating'] && $reply['staffid'])
+            {
+                if ($reply['rating']==1)
+                {
+                    echo '<p class="rate">'.$hesklang['rnh'].'</p>';
+                }
+                elseif ($reply['rating']==5)
+                {
+                    echo '<p class="rate">'.$hesklang['rh'].'</p>';
+                }
+            }
+
+            /* Show "unread reply" message? */
+            if ($reply['staffid'] && ! $reply['read'])
+            {
+                echo '<p class="rate">'.$hesklang['unread'].'</p>';
+            }
+            ?>
+        </article>
+        <?php
+    }
+
+    $start_previous_replies = true;
+    for ($j = 0; $j < count($collapsed_replies) && $hesk_settings['new_top']; $j++) {
+        $reply = $collapsed_replies[$j];
+        if ($start_previous_replies):
+            $start_previous_replies = false;
+            ?>
+            <section class="ticket__replies">
+                <div class="ticket__replies_link">
+                    <span><?php echo $hesklang['show_previous_replies']; ?></span>
+                    <b><?php echo count($collapsed_replies); ?></b>
+                    <svg class="icon icon-chevron-down">
+                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                    </svg>
+                </div>
+                <div class="ticket__replies_list">
+            <?php
+        endif;
+        ?>
+        <article class="ticket__body_block <?php echo $reply['staffid'] ? 'response' : ''; ?>">
+        <div class="block--head">
+            <div class="contact">
+                <span><?php echo $hesklang['contact'] ?>:</span>
+                <b><?php echo $reply['name']; ?></b>
+            </div>
+            <time class="date"><?php echo hesk_date($reply['dt'], true); ?></time>
+            <?php echo hesk_getAdminButtons(1, $i); ?>
+        </div>
+        <div class="block--description">
+            <p><?php echo $reply['message']; ?></p>
+        </div>
+        <?php
+
+        /* Attachments */
+        hesk_listAttachments($reply['attachments'], $reply['id'], $i);
+
+        /* Staff rating */
+        if ($hesk_settings['rating'] && $reply['staffid']) {
+            if ($reply['rating'] == 1) {
+                echo '<p class="rate">' . $hesklang['rnh'] . '</p>';
+            } elseif ($reply['rating'] == 5) {
+                echo '<p class="rate">' . $hesklang['rh'] . '</p>';
+            }
+        }
+
+        /* Show "unread reply" message? */
+        if ($reply['staffid'] && !$reply['read']) {
+            echo '<p class="rate">' . $hesklang['unread'] . '</p>';
+        }
+
+        ?>
+        </article>
+        <?php
+        if (!$start_previous_replies && $j == count($collapsed_replies) - 1) {
+            echo '</div>
+            </section>';
+        }
+    }
+
+    return $i;
+
+} // End hesk_printTicketReplies()
+
+function hesk_printReplyForm() {
+	global $hesklang, $hesk_settings, $ticket, $admins, $can_options, $options, $can_assign_self, $can_resolve;
+
+    // Force assigning a ticket before allowing to reply?
+    if ($hesk_settings['require_owner'] && ! $ticket['owner'])
+    {
+        hesk_show_notice($hesklang['atbr'].($can_assign_self ? '<br /><br /><a href="assign_owner.php?track='.$ticket['trackid'].'&amp;owner='.$_SESSION['id'].'&amp;token='.hesk_token_echo(0).'&amp;unassigned=1">'.$hesklang['attm'].'</a>' : ''), $hesklang['owneed']);
+        return '';
+    }
+?>
+<!-- START REPLY FORM -->
+<article class="ticket__body_block">
+    <form method="post" class="form" action="admin_reply_ticket.php" enctype="multipart/form-data" name="form1" onsubmit="force_stop();return true;">
+        <div style="margin: -24px -24px 16px -16px">
+            <?php
+            /* Ticket assigned to someone else? */
+            if ($ticket['owner'] && $ticket['owner'] != $_SESSION['id'] && isset($admins[$ticket['owner']])) {
+                hesk_show_notice($hesklang['nyt'] . ' ' . $admins[$ticket['owner']]);
+            }
+
+            /* Ticket locked? */
+            if ($ticket['locked']) {
+                hesk_show_notice($hesklang['tislock']);
+            }
+            ?>
+        </div>
+
+        <?php
+        // Track time worked?
+        if ($hesk_settings['time_worked']) {
+            ?>
+            <section class="block--timer">
+                <span>
+                    <label for="time_worked">
+                        <?php echo $hesklang['ts']; ?>:
+                    </label>
+                </span>
+                <div class="form-group short" style="margin-left: 8px; margin-bottom: 0">
+                    <input type="text" class="form-control short" name="time_worked" id="time_worked" size="10" value="<?php echo ( isset($_SESSION['time_worked']) ? hesk_getTime($_SESSION['time_worked']) : '00:00:00'); ?>" />
+                </div>
+
+                <a href="javascript:" id="pause_btn" title="<?php echo $hesklang['start']; ?>">
+                    <svg class="icon icon-pause">
+                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-pause"></use>
+                    </svg>
+                </a>
+                <a href="javascript:" id="reset_btn" title="<?php echo $hesklang['reset']; ?>">
+                    <svg class="icon icon-refresh">
+                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-refresh"></use>
+                    </svg>
+                </a>
+                <script>
+                    $('#pause_btn').click(function() {
+                        ss();
+                        updatePauseButton();
+                    });
+
+                    $('#reset_btn').click(function() {
+                        $('#pause_btn').find('svg').css('fill', '#002d73');
+                        r();
+                    });
+
+                    function updatePauseButton() {
+                        if (!timer_running()) {
+                            $('#pause_btn').find('svg').css('fill', '#002d73');
+                        } else {
+                            $('#pause_btn').find('svg').css('fill', '#959eb0');
+                        }
+                    }
+
+                    $(document).ready(function() {
+                        setTimeout(updatePauseButton, 1000);
+                    })
+                </script>
+            </section>
+            <?php
+        }
+
+        /* Do we have any canned responses? */
+        if (strlen($can_options))
+        {
+            ?>
+            <div class="modal canned-responses rename-category">
+                <div class="modal__body">
+                    <h3><?php echo $hesklang['saved_replies']; ?></h3>
+                    <div class="modal__description form">
+                        <div class="form-group">
+                            <label><?php echo $hesklang['select_saved']; ?></label>
+                            <div class="dropdown-select center out-close">
+                                <select name="saved_replies" onchange="setMessage(this.value)">
+                                    <option value="0"> - <?php echo $hesklang['select_empty']; ?> - </option>
+                                    <?php echo $can_options; ?>
+                                </select>
+                            </div>
+                        </div>
+                    </div>
+                    <div class="modal__buttons">
+                        <button class="btn btn-border" ripple="ripple" data-action="cancel"><?php echo $hesklang['close_button_text']; ?></button>
+                    </div>
+                </div>
+            </div>
+            <?php
+        }
+        ?>
+
+        <section class="block--message">
+            <span id="HeskMsg"><textarea class="textarea-scrollbar scrollbar-outer placeholder-href" name="message" id="message"><?php
+
+                    // Do we have any message stored in session?
+                    if ( isset($_SESSION['ticket_message']) )
+                    {
+                        echo stripslashes( hesk_input( $_SESSION['ticket_message'] ) );
+                    }
+                    // Perhaps a message stored in reply drafts?
+                    else
+                    {
+                        $res = hesk_dbQuery("SELECT `message` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."reply_drafts` WHERE `owner`=".intval($_SESSION['id'])." AND `ticket`=".intval($ticket['id'])." LIMIT 1");
+                        if (hesk_dbNumRows($res) == 1)
+                        {
+                            echo hesk_dbResult($res);
+                        }
+                    }
+
+                    ?></textarea></span>
+            <div class="placeholder">
+                <?php
+                    if ($can_options) {
+                        $link = '<a href="javascript:" data-modal=".canned-responses">'.$hesklang['reply_from_template'].'</a>';
+                        echo sprintf($hesklang['type_your_message_or_reply_from_template'], $link);
+                    } else {
+                        echo $hesklang['type_your_message'];
+                    }
+                ?>
+            </div>
+        </section>
+
+        <?php
+        /* attachments */
+        if ($hesk_settings['attachments']['use'])
+        {
+            ?>
+            <div class="block--attach">
+                <svg class="icon icon-attach">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-attach"></use>
+                </svg>
+                <div>
+                    <?php echo $hesklang['attachments'] . ' (<a class="link" href="Javascript:void(0)" onclick="hesk_window(\'../file_limits.php\',250,500);return false;">' . $hesklang['ful'] . '</a>):<br>'; ?>
+                </div>
+            </div>
+            <?php
+            for ($i=1;$i<=$hesk_settings['attachments']['max_number'];$i++)
+            {
+                echo '<input type="file" name="attachment['.$i.']" size="50" /><br />';
+            }
+            ?>
+            <?php
+        }
+        ?>
+
+        <section class="block--checkboxs">
+            <?php
+            if ($ticket['owner'] != $_SESSION['id'] && $can_assign_self)
+            {
+                echo '<div class="checkbox-custom">';
+                if (empty($ticket['owner']))
+                {
+                    echo '<input type="checkbox" id="assign_self" name="assign_self" value="1" checked="checked">';
+                    echo '<label for="assign_self">'.$hesklang['asss2'].'</label>';
+                }
+                else
+                {
+                    echo '<input type="checkbox" id="assign_self" name="assign_self" value="1">';
+                }
+                echo '<label for="assign_self">'.$hesklang['asss2'].'</label>';
+                echo '</div>';
+            }
+            ?>
+
+            <div class="checkbox-custom">
+                <input type="checkbox" id="signature" name="signature" value="1" checked="checked">
+                <label for="signature">
+                    <?php echo $hesklang['attach_sign']; ?>
+                    (<a class="link" href="profile.php"><?php echo $hesklang['profile_settings']; ?></a>)
+                </label>
+            </div>
+
+            <div class="checkbox-custom">
+                <input type="checkbox" id="set_priority" name="set_priority" value="1">
+                <label for="set_priority"><?php echo $hesklang['change_priority']; ?></label>
+
+                <div class="dropdown-select center out-close" data-value="low">
+                    <select id="replypriority" name="priority">
+                        <?php echo implode('',$options); ?>
+                    </select>
+                </div>
+            </div>
+            <div class="checkbox-custom">
+                <input type="checkbox" id="no_notify" name="no_notify" value="1" <?php echo $_SESSION['notify_customer_reply'] ? '' : 'checked'; ?>>
+                <label for="no_notify"><?php echo $hesklang['dsen']; ?></label>
+            </div>
+        </section>
+        <section class="block--submit">
+            <input type="hidden" name="orig_id" value="<?php echo $ticket['id']; ?>">
+            <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+            <input class="btn btn-full" ripple="ripple" type="submit" value="<?php echo $hesklang['submit_reply']; ?>">
+            &nbsp;
+            <input class="btn btn-border" ripple="ripple" type="submit" name="save_reply" value="<?php echo $hesklang['sacl']; ?>">
+            <?php
+            // If ticket is not locked, show additional submit options
+            if ( ! $ticket['locked']) {
+                ?>
+                <input type="hidden" id="submit_as_name" value="1" name="">
+                <div class="submit-us dropdown-select out-close" data-value="">
+                    <select onchange="document.getElementById('submit_as_name').name = this.value;this.form.submit()">
+                        <option value="" selected>Submit as</option>
+                        <option value="submit_as_customer"><?php echo $hesklang['sasc']; ?></option>
+                        <?php if ($can_resolve): ?>
+                        <option value="submit_as_resolved"><?php echo $hesklang['closed']; ?></option>
+                        <?php endif; ?>
+                        <option value="submit_as_in_progress"><?php echo $hesklang['in_progress']; ?></option>
+                        <option value="submit_as_on_hold"><?php echo $hesklang['on_hold']; ?></option>
+                    </select>
+                </div>
+                <?php
+            }
+            ?>
+
+        </section>
+    </form>
+</article>
+
+<!-- END REPLY FORM -->
+<?php
+} // End hesk_printReplyForm()
+
+
+function hesk_printCanned()
+{
+	global $hesklang, $hesk_settings, $can_reply, $ticket, $admins;
+
+	/* Can user reply to tickets? */
+	if ( ! $can_reply)
+    {
+    	return '';
+    }
+
+	/* Get canned replies from the database */
+	$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."std_replies` ORDER BY `reply_order` ASC");
+
+	/* If no canned replies return empty */
+    if ( ! hesk_dbNumRows($res) )
+    {
+    	return '';
+    }
+
+	/* We do have some replies, print the required Javascript and select field options */
+	$can_options = '';
+	?>
+	<script language="javascript" type="text/javascript"><!--
+    // -->
+    var myMsgTxt = new Array();
+	myMsgTxt[0]='';
+
+	<?php
+	while ($mysaved = hesk_dbFetchRow($res))
+	{
+	    $can_options .= '<option value="' . $mysaved[0] . '">' . $mysaved[1]. "</option>\n";
+	    echo 'myMsgTxt['.$mysaved[0].']=\''.str_replace("\r\n","\\r\\n' + \r\n'", addslashes($mysaved[2]))."';\n";
+	}
+
+	?>
+
+	function setMessage(msgid)
+    {
+		var myMsg=myMsgTxt[msgid];
+
+        if (myMsg == '')
+        {
+            document.getElementById('message').value = '';
+            $('.ticket .block--message .placeholder').click();
+            return true;
+        }
+
+		myMsg = myMsg.replace(/%%HESK_ID%%/g, '<?php echo hesk_jsString($ticket['id']); ?>');
+		myMsg = myMsg.replace(/%%HESK_TRACKID%%/g, '<?php echo hesk_jsString($ticket['trackid']); ?>');
+		myMsg = myMsg.replace(/%%HESK_TRACK_ID%%/g, '<?php echo hesk_jsString($ticket['trackid']); ?>');
+		myMsg = myMsg.replace(/%%HESK_NAME%%/g, '<?php echo hesk_jsString($ticket['name']); ?>');
+        myMsg = myMsg.replace(/%%HESK_FIRST_NAME%%/g, '<?php echo hesk_jsString(hesk_full_name_to_first_name($ticket['name'])); ?>');
+		myMsg = myMsg.replace(/%%HESK_EMAIL%%/g, '<?php echo hesk_jsString($ticket['email']); ?>');
+		myMsg = myMsg.replace(/%%HESK_OWNER%%/g, '<?php echo hesk_jsString( isset($admins[$ticket['owner']]) ? $admins[$ticket['owner']] : ''); ?>');
+
+		<?php
+        for ($i=1; $i<=50; $i++)
+		{
+        	echo 'myMsg = myMsg.replace(/%%HESK_custom'.$i.'%%/g, \''.hesk_jsString($ticket['custom'.$i]).'\');';
+		}
+		?>
+
+	    if (document.getElementById)
+        {
+            document.getElementById('message').value=myMsg;
+            $('.ticket .block--message .placeholder').click();
+	    }
+        else
+        {
+            document.form1.message.value=myMsg;
+	    }
+	}
+	//-->
+	</script>
+    <?php
+
+    /* Return options for select box */
+    return $can_options;
+
+} // End hesk_printCanned()
+?>
diff --git a/hesk/admin/anonymize_ticket.php b/hesk/admin/anonymize_ticket.php
new file mode 100644
index 0000000..31962ef
--- /dev/null
+++ b/hesk/admin/anonymize_ticket.php
@@ -0,0 +1,43 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+require(HESK_PATH . 'inc/privacy_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+// Check permissions for this feature
+hesk_checkPermission('can_privacy');
+
+// A security check
+hesk_token_check();
+
+// Tracking ID
+$trackingID = hesk_cleanID() or die($hesklang['int_error'].': '.$hesklang['no_trackID']);
+
+// Anonymize the ticket and redirect back
+if (hesk_anonymizeTicket(0, $trackingID))
+{
+    hesk_process_messages($hesklang['success_anon'],'admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999),'SUCCESS');
+}
+
+hesk_error($hesklang['no_permission']);
diff --git a/hesk/admin/archive.php b/hesk/admin/archive.php
new file mode 100644
index 0000000..4976dfa
--- /dev/null
+++ b/hesk/admin/archive.php
@@ -0,0 +1,54 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* Check permissions for this feature */
+hesk_checkPermission('can_view_tickets');
+hesk_checkPermission('can_add_archive');
+
+/* A security check */
+hesk_token_check();
+
+/* Ticket ID */
+$trackingID = hesk_cleanID() or die($hesklang['int_error'].': '.$hesklang['no_trackID']);
+
+/* New archived status */
+if (empty($_GET['archived']))
+{
+	$status = 0;
+	$tmp = $hesklang['removedfromarchive'];
+}
+else
+{
+	$status = 1;
+	$tmp = $hesklang['added2archive'];
+}
+
+/* Update database */
+hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `archive`='$status' WHERE `trackid`='".hesk_dbEscape($trackingID)."'");
+
+/* Back to ticket page and show a success message */
+hesk_process_messages($tmp,'admin_ticket.php?track='.$trackingID.'&Refresh='.rand(10000,99999),'SUCCESS');
+?>
diff --git a/hesk/admin/assign_owner.php b/hesk/admin/assign_owner.php
new file mode 100644
index 0000000..afbbf3b
--- /dev/null
+++ b/hesk/admin/assign_owner.php
@@ -0,0 +1,171 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+require(HESK_PATH . 'inc/email_functions.inc.php');
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+$can_assign_others = hesk_checkPermission('can_assign_others',0);
+if ($can_assign_others)
+{
+	$can_assign_self = TRUE;
+}
+else
+{
+	$can_assign_self = hesk_checkPermission('can_assign_self',0);
+}
+
+/* A security check */
+hesk_token_check();
+
+/* Ticket ID */
+$trackingID = hesk_cleanID() or die($hesklang['int_error'].': '.$hesklang['no_trackID']);
+$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `trackid`='".hesk_dbEscape($trackingID)."' LIMIT 1");
+if (hesk_dbNumRows($res) != 1)
+{
+	hesk_error($hesklang['ticket_not_found']);
+}
+$ticket = hesk_dbFetchAssoc($res);
+
+$_SERVER['PHP_SELF'] = 'admin_ticket.php?track='.$trackingID.'&Refresh='.rand(10000,99999);
+
+/* New owner ID */
+$owner = intval( hesk_REQUEST('owner') );
+
+/* If ID is -1 the ticket will be unassigned */
+if ($owner == -1)
+{
+	$revision = sprintf($hesklang['thist2'],hesk_date(),'<i>'.$hesklang['unas'].'</i>',$_SESSION['name'].' ('.$_SESSION['user'].')');
+	$res = hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `owner`=0, `assignedby`=NULL, `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."') WHERE `trackid`='".hesk_dbEscape($trackingID)."'");
+
+    hesk_process_messages($hesklang['tunasi2'],$_SERVER['PHP_SELF'],'SUCCESS');
+}
+elseif ($owner < 1)
+{
+    hesk_process_messages($hesklang['nose'],$_SERVER['PHP_SELF'],'NOTICE');
+}
+
+/* Verify the new owner and permissions */
+$res = hesk_dbQuery("SELECT `id`,`user`,`name`,`email`,`isadmin`,`categories`,`notify_assigned` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `id`='{$owner}' LIMIT 1");
+$row = hesk_dbFetchAssoc($res);
+
+/* Has new owner access to the category? */
+if ( ! $row['isadmin'])
+{
+	$row['categories']=explode(',',$row['categories']);
+	if (!in_array($ticket['category'],$row['categories']))
+	{
+		hesk_error($hesklang['unoa']);
+	}
+}
+
+// Make sure two people don't assign a ticket to a different user at the same time
+if ($ticket['owner'] && $ticket['owner'] != $owner && hesk_REQUEST('unassigned') && hesk_GET('confirm') != 'Y')
+{
+	$new_owner = ($owner == $_SESSION['id']) ? $hesklang['scoy'] : sprintf($hesklang['scot'], $row['name']);
+
+	$res = hesk_dbQuery("SELECT `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `id`='{$ticket['owner']}' LIMIT 1");
+
+	if (hesk_dbNumRows($res) == 1)
+	{
+		$row = hesk_dbFetchAssoc($res);
+
+		hesk_process_messages(
+			sprintf($hesklang['taat'], $row['name']) .
+			'<br /><br />' .
+			$new_owner .
+			'<br /><br />' .
+			'<a href="assign_owner.php?track='.$ticket['trackid'].'&amp;owner='.$owner.'&amp;token='.hesk_token_echo(0).'&amp;unassigned=1&amp;confirm=Y">'.$hesklang['ycto'].'</a> | ' .
+			'<a href="admin_ticket.php?track='.$ticket['trackid'].'">'.$hesklang['ncto'].'</a>',
+			$_SERVER['PHP_SELF'], 'NOTICE'
+		);
+	}
+}
+
+/* Assigning to self? */
+if ($can_assign_others || ($owner == $_SESSION['id'] && $can_assign_self))
+{
+    $assignedby = intval(hesk_SESSION('id'));
+    if ($assignedby > 0)
+    {
+        $assignedby = ',`assignedby`=' . $assignedby;
+    }
+    else
+    {
+         $assignedby = '';
+    }
+
+	$revision = sprintf($hesklang['thist2'],hesk_date(),$row['name'].' ('.$row['user'].')',$_SESSION['name'].' ('.$_SESSION['user'].')');
+	$res = hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `owner`={$owner} {$assignedby}, `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."') WHERE `trackid`='".hesk_dbEscape($trackingID)."'");
+
+    if ($owner != $_SESSION['id'] && !hesk_checkPermission('can_view_ass_others',0))
+    {
+    	$_SERVER['PHP_SELF']='admin_main.php';
+    }
+}
+else
+{
+	hesk_error($hesklang['no_permission']);
+}
+
+$ticket['owner'] = $owner;
+
+/* --> Prepare message */
+
+// 1. Generate the array with ticket info that can be used in emails
+$info = array(
+'email'			=> $ticket['email'],
+'category'		=> $ticket['category'],
+'priority'		=> $ticket['priority'],
+'owner'			=> $ticket['owner'],
+'trackid'		=> $ticket['trackid'],
+'status'		=> $ticket['status'],
+'name'			=> $ticket['name'],
+'subject'		=> $ticket['subject'],
+'message'		=> $ticket['message'],
+'attachments'	=> $ticket['attachments'],
+'dt'			=> hesk_date($ticket['dt'], true),
+'lastchange'	=> hesk_date($ticket['lastchange'], true),
+'id'			=> $ticket['id'],
+'time_worked'   => $ticket['time_worked'],
+'last_reply_by' => hesk_getReplierName($ticket),
+);
+
+// 2. Add custom fields to the array
+foreach ($hesk_settings['custom_fields'] as $k => $v)
+{
+	$info[$k] = $v['use'] ? $ticket[$k] : '';
+}
+
+// 3. Make sure all values are properly formatted for email
+$ticket = hesk_ticketToPlain($info, 1, 0);
+
+/* Notify the new owner? */
+if ($ticket['owner'] != intval($_SESSION['id']))
+{
+	hesk_notifyAssignedStaff(false, 'ticket_assigned_to_you');
+}
+
+$tmp = ($owner == $_SESSION['id']) ? $hesklang['tasy'] : $hesklang['taso'];
+hesk_process_messages($tmp,$_SERVER['PHP_SELF'],'SUCCESS');
+?>
diff --git a/hesk/admin/banned_emails.php b/hesk/admin/banned_emails.php
new file mode 100644
index 0000000..7b77da0
--- /dev/null
+++ b/hesk/admin/banned_emails.php
@@ -0,0 +1,240 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* Check permissions for this feature */
+hesk_checkPermission('can_ban_emails');
+$can_unban = hesk_checkPermission('can_unban_emails', 0);
+
+// Define required constants
+define('LOAD_TABS',1);
+
+// What should we do?
+if ( $action = hesk_REQUEST('a') )
+{
+	if ( defined('HESK_DEMO') ) {hesk_process_messages($hesklang['ddemo'], 'banned_emails.php', 'NOTICE');}
+	elseif ($action == 'ban')   {ban_email();}
+	elseif ($action == 'unban' && $can_unban) {unban_email();}
+}
+
+/* Print header */
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+/* Print main manage users page */
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+/* This will handle error, success and notice messages */
+hesk_handle_messages();
+?>
+
+<div class="main__content tools">
+    <h2><?php echo $hesklang['banemail']; ?></h2>
+    <form action="banned_emails.php" method="post" name="form1">
+        <div class="tools__add-mail form">
+            <div class="form-group">
+                <input type="text" name="email" class="form-control" maxlength="255" placeholder="<?php echo htmlspecialchars($hesklang['bananemail']); ?>">
+                <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>" />
+                <input type="hidden" name="a" value="ban" />
+                <button type="submit" class="btn btn--blue-border" ripple="ripple"><?php echo $hesklang['savebanemail']; ?></button>
+            </div>
+            <div class="mail--examples"><?php echo $hesklang['banex']; ?>: john@example.com, @example.com</div>
+        </div>
+    </form>
+    <?php
+    // Get banned emails from database
+    $res = hesk_dbQuery('SELECT * FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'banned_emails` ORDER BY `email` ASC');
+    $num = hesk_dbNumRows($res);
+    ?>
+    <div class="table-wrapper email">
+        <table id="default-table" class="table sindu-table">
+            <thead>
+            <tr>
+                <th><?php echo $hesklang['email']; ?></th>
+                <th><?php echo $hesklang['banby']; ?></th>
+                <th><?php echo $hesklang['date']; ?></th>
+                <?php if ($can_unban): ?>
+                    <th><?php echo $hesklang['opt']; ?></th>
+                <?php endif; ?>
+            </tr>
+            </thead>
+            <tbody>
+            <?php if ($num < 1): ?>
+            <tr>
+                <td colspan="<?php echo $can_unban ? 4 : 3; ?>"><?php echo $hesklang['no_banemails']; ?></td>
+            </tr>
+            <?php
+            else:
+                // List of staff
+                if ( ! isset($admins) )
+                {
+                    $admins = array();
+                    $res2 = hesk_dbQuery("SELECT `id`,`name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users`");
+                    while ($row=hesk_dbFetchAssoc($res2))
+                    {
+                        $admins[$row['id']]=$row['name'];
+                    }
+                }
+
+                while ($ban = hesk_dbFetchAssoc($res)):
+                    $table_row = '';
+                    if (isset($_SESSION['ban_email']['id']) && $ban['id'] == $_SESSION['ban_email']['id'])
+                    {
+                        $table_row = 'class="ticket-new"';
+                        unset($_SESSION['ban_email']['id']);
+                    }
+                ?>
+                <tr <?php echo $table_row; ?>>
+                    <td><?php echo $ban['email']; ?></td>
+                    <td><?php echo isset($admins[$ban['banned_by']]) ? $admins[$ban['banned_by']] : $hesklang['e_udel']; ?></td>
+                    <td><?php echo $ban['dt']; ?></td>
+                    <?php if ($can_unban): ?>
+                    <td class="unban">
+                        <?php $modal_id = hesk_generate_delete_modal($hesklang['confirm_deletion'],
+                            $hesklang['delban_confirm'],
+                            'banned_emails.php?a=unban&amp;id='. $ban['id'] .'&amp;token='. hesk_token_echo(0)); ?>
+                        <a title="<?php echo $hesklang['delban']; ?>" href="javascript:" data-modal="[data-modal-id='<?php echo $modal_id; ?>']">
+                            <?php echo $hesklang['delban']; ?>
+                        </a>
+                    </td>
+                    <?php endif; ?>
+                </tr>
+                <?php endwhile;
+                endif; ?>
+            </tbody>
+        </table>
+    </div>
+</div>
+<?php
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+
+/*** START FUNCTIONS ***/
+
+function ban_email()
+{
+	global $hesk_settings, $hesklang;
+
+	// A security check
+	hesk_token_check();
+
+	// Get the email
+	$email = hesk_emailCleanup( strtolower( hesk_input( hesk_REQUEST('email') ) ) );
+
+	// Nothing entered?
+	if ( ! strlen($email) )
+	{
+    	hesk_process_messages($hesklang['enterbanemail'],'banned_emails.php');
+	}
+
+	// Only allow one email to be entered
+	$email = ($index = strpos($email, ',')) ? substr($email, 0,  $index) : $email;
+	$email = ($index = strpos($email, ';')) ? substr($email, 0,  $index) : $email;
+
+	// Validate email address
+	$hesk_settings['multi_eml'] = 0;
+
+	if ( ! hesk_validateEmail($email, '', 0) && ! verify_email_domain($email) )
+	{
+		hesk_process_messages($hesklang['validbanemail'],'banned_emails.php');
+	}
+
+	// Redirect either to banned emails or ticket page from now on
+	$redirect_to = ($trackingID = hesk_cleanID()) ? 'admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999) : 'banned_emails.php';
+
+	// Prevent duplicate rows
+	if ( $_SESSION['ban_email']['id'] = hesk_isBannedEmail($email) )
+	{
+    	hesk_process_messages( sprintf($hesklang['emailbanexists'], $email) ,$redirect_to,'NOTICE');
+	}
+
+	// Insert the email address into database
+	hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."banned_emails` (`email`,`banned_by`) VALUES ('".hesk_dbEscape($email)."','".intval($_SESSION['id'])."')");
+
+	// Remember email that got banned
+	$_SESSION['ban_email']['id'] = hesk_dbInsertID();
+
+	// Show success
+    hesk_process_messages( sprintf($hesklang['email_banned'], $email) ,$redirect_to,'SUCCESS');
+
+} // End ban_email()
+
+
+function unban_email()
+{
+	global $hesk_settings, $hesklang;
+
+	// A security check
+	hesk_token_check();
+
+	// Delete from bans
+	hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."banned_emails` WHERE `id`=" . intval( hesk_GET('id') ) );
+
+	// Redirect either to banned emails or ticket page from now on
+	$redirect_to = ($trackingID = hesk_cleanID()) ? 'admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999) : 'banned_emails.php';
+
+	// Show success
+    hesk_process_messages($hesklang['email_unbanned'],$redirect_to,'SUCCESS');
+
+} // End unban_email()
+
+
+function verify_email_domain($domain)
+{
+    // Does it start with an @?
+	$atIndex = strrpos($domain, "@");
+	if ($atIndex !== 0)
+	{
+		return false;
+	}
+
+	// Get the domain and domain length
+	$domain = substr($domain, 1);
+	$domainLen = strlen($domain);
+
+    // Check domain part length
+	if ($domainLen < 1 || $domainLen > 254)
+	{
+		return false;
+	}
+
+    // Check domain part characters
+	if ( ! preg_match('/^[A-Za-z0-9\\-\\.]+$/', $domain) )
+	{
+		return false;
+	}
+
+	// Domain part mustn't have two consecutive dots
+	if ( strpos($domain, '..') !== false )
+	{
+		return false;
+	}
+
+	// All OK
+	return true;
+
+} // END verify_email_domain()
+
+?>
diff --git a/hesk/admin/banned_ips.php b/hesk/admin/banned_ips.php
new file mode 100644
index 0000000..9c4fef7
--- /dev/null
+++ b/hesk/admin/banned_ips.php
@@ -0,0 +1,348 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* Check permissions for this feature */
+hesk_checkPermission('can_ban_ips');
+$can_unban = hesk_checkPermission('can_unban_ips', 0);
+
+// Define required constants
+define('LOAD_TABS',1);
+
+// What should we do?
+if ( $action = hesk_REQUEST('a') )
+{
+	if ( defined('HESK_DEMO') ) {hesk_process_messages($hesklang['ddemo'], 'banned_ips.php', 'NOTICE');}
+	elseif ($action == 'ban')   {ban_ip();}
+	elseif ($action == 'unban' && $can_unban) {unban_ip();}
+	elseif ($action == 'unbantemp' && $can_unban) {unban_temp_ip();}
+}
+
+/* Print header */
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+/* Print main manage users page */
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+/* This will handle error, success and notice messages */
+hesk_handle_messages();
+?>
+<div class="main__content tools">
+    <h2><?php echo $hesklang['banip']; ?></h2>
+    <form action="banned_ips.php" method="post" name="form1">
+        <div class="tools__add-mail form">
+            <div class="form-group">
+                <input type="text" name="ip" maxlength="255" placeholder="<?php echo $hesklang['bananip']; ?>" class="form-control">
+                <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>" />
+                <input type="hidden" name="a" value="ban" />
+                <button type="submit" class="btn btn--blue-border" ripple="ripple"><?php echo $hesklang['savebanip']; ?></button>
+            </div>
+            <div class="mail--examples"><?php echo $hesklang['banex']; ?></div>
+            <ul style="margin-left: 10px">
+                <li>123.0.0.0</li>
+                <li>123.0.0.1 - 123.0.0.53</li>
+                <li>123.0.0.0/24</li>
+                <li>123.0.*.*</li>
+            </ul>
+        </div>
+    </form>
+    <?php
+    // Get login failures
+    $res = hesk_dbQuery("SELECT `ip`, TIMESTAMPDIFF(MINUTE, NOW(), DATE_ADD(`last_attempt`, INTERVAL ".intval($hesk_settings['attempt_banmin'])." MINUTE) ) AS `minutes` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."logins` WHERE `number` >= ".intval($hesk_settings['attempt_limit'])." AND `last_attempt` > (NOW() -  INTERVAL ".intval($hesk_settings['attempt_banmin'])." MINUTE)");
+    $num = hesk_dbNumRows($res);
+
+    if ($num > 0):
+    ?>
+    <h3><?php echo $hesklang['iptemp']; ?></h3>
+    <div class="table-wrapper ips">
+        <table id="temporary-bans-table" class="table sindu-table">
+            <thead>
+            <tr>
+                <th><?php echo $hesklang['ip']; ?></th>
+                <th><?php echo $hesklang['m2e']; ?></th>
+                <?php if ($can_unban): ?>
+                    <th><?php echo $hesklang['opt']; ?></th>
+                <?php endif; ?>
+            </tr>
+            </thead>
+            <tbody>
+            <?php while ($ban = hesk_dbFetchAssoc($res)): ?>
+	        <tr>
+	            <td><?php echo $ban['ip']; ?></td>
+	            <td><?php echo $ban['minutes']; ?></td>
+                <?php if ($can_unban): ?>
+                <td>
+                    <a href="banned_ips.php?a=ban&amp;ip=<?php echo urlencode($ban['ip']); ?>&amp;token=<?php hesk_token_echo(); ?>"><?php echo $hesklang['ippermban']; ?></a>
+                    <a href="banned_ips.php?a=unbantemp&amp;ip=<?php echo urlencode($ban['ip']); ?>&amp;token=<?php hesk_token_echo(); ?>"><?php echo $hesklang['delban']; ?></a>
+                </td>
+                <?php endif; ?>
+            </tr>
+            <?php endwhile; ?>
+            </tbody>
+        </table>
+    </div>
+    <?php endif; ?>
+    <h3><?php echo $hesklang['ipperm']; ?></h3>
+    <div class="table-wrapper ips">
+        <table id="default-table" class="table sindu-table">
+            <thead>
+            <tr>
+                <th><?php echo $hesklang['ip']; ?></th>
+                <th><?php echo $hesklang['iprange']; ?></th>
+                <th><?php echo $hesklang['banby']; ?></th>
+                <th><?php echo $hesklang['date']; ?></th>
+                <?php if ($can_unban): ?>
+                <th><?php echo $hesklang['opt']; ?></th>
+                <?php endif; ?>
+            </tr>
+            </thead>
+            <tbody>
+            <?php
+            // Get banned ips from database
+            $res = hesk_dbQuery('SELECT * FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'banned_ips` ORDER BY `ip_from` ASC');
+            $num = hesk_dbNumRows($res);
+
+            if ($num < 1):
+            ?>
+            <tr>
+                <td colspan="<?php echo $can_unban ? 5 : 4; ?>"><?php echo $hesklang['no_banips']; ?></td>
+            </tr>
+            <?php
+            else:
+                // List of staff
+                if ( ! isset($admins) )
+                {
+                    $admins = array();
+                    $res2 = hesk_dbQuery("SELECT `id`,`name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users`");
+                    while ($row=hesk_dbFetchAssoc($res2))
+                    {
+                        $admins[$row['id']]=$row['name'];
+                    }
+                }
+
+                $i = 1;
+
+                while ($ban = hesk_dbFetchAssoc($res)):
+                    $table_row = '';
+                    if (isset($_SESSION['ban_ip']['id']) && $ban['id'] == $_SESSION['ban_ip']['id'])
+                    {
+                        $table_row = 'class="ticket-new"';
+                        unset($_SESSION['ban_ip']['id']);
+                    }
+            ?>
+                <tr <?php echo $table_row; ?>>
+                    <td><?php echo $ban['ip_display']; ?></td>
+                    <td><?php echo $ban['ip_to'] == $ban['ip_from'] ? long2ip($ban['ip_to']) : long2ip($ban['ip_from']) . ' - ' . long2ip($ban['ip_to']); ?></td>
+                    <td><?php echo isset($admins[$ban['banned_by']]) ? $admins[$ban['banned_by']] : $hesklang['e_udel']; ?></td>
+                    <td><?php echo $ban['dt']; ?></td>
+                    <?php if ($can_unban): ?>
+                        <td class="unban">
+                            <?php $modal_id = hesk_generate_delete_modal($hesklang['confirm_deletion'],
+                                $hesklang['delban_confirm'],
+                                'banned_ips.php?a=unban&amp;id='. $ban['id'] .'&amp;token='. hesk_token_echo(0)); ?>
+                            <a href="javascript:" data-modal="[data-modal-id='<?php echo $modal_id; ?>']">
+                                <?php echo $hesklang['delban']; ?>
+                            </a>
+                        </td>
+                    <?php endif; ?>
+                </tr>
+            <?php
+                endwhile;
+            endif; ?>
+            </tbody>
+        </table>
+    </div>
+</div>
+<?php
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+
+/*** START FUNCTIONS ***/
+
+function ban_ip()
+{
+	global $hesk_settings, $hesklang;
+
+	// A security check
+	hesk_token_check();
+
+	// Get the ip
+	$ip = preg_replace('/[^0-9\.\-\/\*]/', '', hesk_REQUEST('ip') );
+	$ip_display = str_replace('-', ' - ', $ip);
+
+	// Nothing entered?
+	if ( ! strlen($ip) )
+	{
+    	hesk_process_messages($hesklang['enterbanip'],'banned_ips.php');
+	}
+
+	// Convert asterisk to ranges
+	if ( strpos($ip, '*') !== false )
+	{
+		$ip = str_replace('*', '0', $ip) . '-' . str_replace('*', '255', $ip);
+	}
+
+	$ip_regex = '(([1-9]?[0-9]|1[0-9]{2}|2[0-4][0-9]|25[0-5]).){3}([1-9]?[0-9]|1[0-9]{2}|2[0-4][0-9]|25[0-5])';
+
+	// Is this a single IP address?
+	if ( preg_match('/^'.$ip_regex.'$/', $ip) )
+	{
+    	$ip_from = ip2long($ip);
+		$ip_to   = $ip_from;
+	}
+    // Is this an IP range?
+	elseif ( preg_match('/^'.$ip_regex.'\-'.$ip_regex.'$/', $ip) )
+	{
+    	list($ip_from, $ip_to) = explode('-', $ip);
+		$ip_from = ip2long($ip_from);
+		$ip_to   = ip2long($ip_to);
+	}
+    // Is this an IP with CIDR?
+	elseif ( preg_match('/^'.$ip_regex.'\/([0-9]{1,2})$/', $ip, $matches) && $matches[4] >= 0 && $matches[4] <= 32)
+	{
+    	list($ip_from, $ip_to) = hesk_cidr_to_range($ip);
+	}
+	// Not a valid input
+	else
+	{
+    	hesk_process_messages($hesklang['validbanip'],'banned_ips.php');
+	}
+
+    if ($ip_from === false || $ip_to === false)
+    {
+        hesk_process_messages($hesklang['validbanip'],'banned_ips.php');
+    }
+
+	// Make sure we have valid ranges
+	if ($ip_from < 0)
+	{
+		$ip_from += 4294967296;
+	}
+	elseif ($ip_from > 4294967296)
+	{
+    	$ip_from = 4294967296;
+	}
+	if ($ip_to < 0)
+	{
+		$ip_to += 4294967296;
+	}
+	elseif ($ip_to > 4294967296)
+	{
+    	$ip_to = 4294967296;
+	}
+
+	// Make sure $ip_to is not lower that $ip_from
+	if ($ip_to < $ip_from)
+	{
+		$tmp    = $ip_to;
+    	$ip_to   = $ip_from;
+		$ip_from = $tmp;
+	}
+
+	// Is this IP address already banned?
+	$res = hesk_dbQuery("SELECT `id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."banned_ips` WHERE {$ip_from} BETWEEN `ip_from` AND `ip_to` AND {$ip_to} BETWEEN `ip_from` AND `ip_to` LIMIT 1");
+	if ( hesk_dbNumRows($res) == 1 )
+	{
+		$_SESSION['ban_ip']['id'] = hesk_dbResult($res);
+		$hesklang['ipbanexists'] = ($ip_to == $ip_from) ? sprintf($hesklang['ipbanexists'], long2ip($ip_to) ) : sprintf($hesklang['iprbanexists'], long2ip($ip_from).' - '.long2ip($ip_to) );
+    	hesk_process_messages($hesklang['ipbanexists'],'banned_ips.php','NOTICE');
+	}
+
+	// Delete any duplicate banned IP or ranges that are within the new banned range
+	hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."banned_ips` WHERE `ip_from` >= {$ip_from} AND `ip_to` <= {$ip_to}");
+
+	// Delete temporary bans from logins table
+	if ($ip_to == $ip_from)
+	{
+		hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."logins` WHERE `ip`='".hesk_dbEscape($ip_display)."'");
+	}
+
+	// Redirect either to banned ips or ticket page from now on
+	$redirect_to = ($trackingID = hesk_cleanID()) ? 'admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999) : 'banned_ips.php';
+
+	// Insert the ip address into database
+	hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."banned_ips` (`ip_from`,`ip_to`,`ip_display`,`banned_by`) VALUES ({$ip_from}, {$ip_to},'".hesk_dbEscape($ip_display)."','".intval($_SESSION['id'])."')");
+
+	// Remember ip that got banned
+	$_SESSION['ban_ip']['id'] = hesk_dbInsertID();
+
+    // Generate success message
+	$hesklang['ip_banned'] = ($ip_to == $ip_from) ? sprintf($hesklang['ip_banned'], long2ip($ip_to) ) : sprintf($hesklang['ip_rbanned'], long2ip($ip_from).' - '.long2ip($ip_to) );
+
+	// Show success
+    hesk_process_messages( sprintf($hesklang['ip_banned'], $ip) ,$redirect_to,'SUCCESS');
+
+} // End ban_ip()
+
+
+function unban_temp_ip()
+{
+	global $hesk_settings, $hesklang;
+
+	// A security check
+	hesk_token_check();
+
+	// Get the ip
+	$ip = preg_replace('/[^0-9\.\-\/\*]/', '', hesk_REQUEST('ip') );
+
+	// Delete from bans
+	hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."logins` WHERE `ip`='" . hesk_dbEscape($ip) . "'");
+
+	// Show success
+    hesk_process_messages($hesklang['ip_tempun'],'banned_ips.php','SUCCESS');
+
+} // End unban_temp_ip()
+
+
+function unban_ip()
+{
+	global $hesk_settings, $hesklang;
+
+	// A security check
+	hesk_token_check();
+
+	// Delete from bans
+	hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."banned_ips` WHERE `id`=" . intval( hesk_GET('id') ) );
+
+	// Redirect either to banned ips or ticket page from now on
+	$redirect_to = ($trackingID = hesk_cleanID()) ? 'admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999) : 'banned_ips.php';
+
+	// Show success
+    hesk_process_messages($hesklang['ip_unbanned'],$redirect_to,'SUCCESS');
+
+} // End unban_ip()
+
+
+function hesk_cidr_to_range($cidr)
+{
+	$range = array();
+	$cidr = explode('/', $cidr);
+	$range[0] = (ip2long($cidr[0])) & ((-1 << (32 - (int)$cidr[1])));
+	$range[1] = (ip2long($cidr[0])) + pow(2, (32 - (int)$cidr[1])) - 1;
+	return $range;
+} // END hesk_cidr_to_range()
+
+?>
diff --git a/hesk/admin/change_status.php b/hesk/admin/change_status.php
new file mode 100644
index 0000000..0c94ed1
--- /dev/null
+++ b/hesk/admin/change_status.php
@@ -0,0 +1,116 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* Check permissions for this feature */
+hesk_checkPermission('can_view_tickets');
+
+/* A security check */
+hesk_token_check();
+
+/* Ticket ID */
+$trackingID = hesk_cleanID() or die($hesklang['int_error'].': '.$hesklang['no_trackID']);
+
+// Load statuses
+require_once(HESK_PATH . 'inc/statuses.inc.php');
+
+/* New status */
+$status = intval( hesk_REQUEST('s') );
+if ( ! isset($hesk_settings['statuses'][$status]))
+{
+	hesk_process_messages($hesklang['instat'],'admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999),'NOTICE');
+}
+
+// We need can_reply_tickets permission unless we are closing a ticket
+if ($status != 3)
+{
+    hesk_checkPermission('can_reply_tickets');
+}
+
+$locked = 0;
+
+if ($status == 3) // Closed
+{
+    if ( ! hesk_checkPermission('can_resolve', 0))
+    {
+        hesk_process_messages($hesklang['noauth_resolve'],'admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999),'NOTICE');
+    }
+
+	$action = $hesklang['ticket_been'] . ' ' . $hesklang['closed'];
+    $revision = sprintf($hesklang['thist3'],hesk_date(),$_SESSION['name'].' ('.$_SESSION['user'].')');
+
+    if ($hesk_settings['custopen'] != 1)
+    {
+    	$locked = 1;
+    }
+
+	// Notify customer of closed ticket?
+	if ($hesk_settings['notify_closed'])
+	{
+		// Get ticket info
+		$result = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `trackid`='".hesk_dbEscape($trackingID)."' LIMIT 1");
+		if (hesk_dbNumRows($result) != 1)
+		{
+			hesk_error($hesklang['ticket_not_found']);
+		}
+		$ticket = hesk_dbFetchAssoc($result);
+		$ticket['dt'] = hesk_date($ticket['dt'], true);
+		$ticket['lastchange'] = hesk_date($ticket['lastchange'], true);
+		$ticket = hesk_ticketToPlain($ticket, 1, 0);
+
+		// Notify customer
+		require(HESK_PATH . 'inc/email_functions.inc.php');
+		hesk_notifyCustomer('ticket_closed');
+	}
+
+	// Log who marked the ticket resolved
+	$closedby_sql = ' , `closedat`=NOW(), `closedby`='.intval($_SESSION['id']).' ';
+}
+elseif ($status != 0)
+{
+    $status_name = hesk_get_status_name($status);
+	$action = sprintf($hesklang['tsst'], $status_name);
+    $revision = sprintf($hesklang['thist9'],hesk_date(),$status_name,$_SESSION['name'].' ('.$_SESSION['user'].')');
+
+	// Ticket is not resolved
+	$closedby_sql = ' , `closedat`=NULL, `closedby`=NULL ';
+}
+else // Opened
+{
+	$action = $hesklang['ticket_been'] . ' ' . $hesklang['opened'];
+    $revision = sprintf($hesklang['thist4'],hesk_date(),$_SESSION['name'].' ('.$_SESSION['user'].')');
+
+	// Ticket is not resolved
+	$closedby_sql = ' , `closedat`=NULL, `closedby`=NULL ';
+}
+
+hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `status`='{$status}', `locked`='{$locked}' $closedby_sql , `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."') WHERE `trackid`='".hesk_dbEscape($trackingID)."'");
+
+if (hesk_dbAffectedRows() != 1)
+{
+	hesk_error("$hesklang[int_error]: $hesklang[trackID_not_found].");
+}
+
+hesk_process_messages($action,'admin_ticket.php?track='.$trackingID.'&Refresh='.rand(10000,99999),'SUCCESS');
diff --git a/hesk/admin/custom_fields.php b/hesk/admin/custom_fields.php
new file mode 100644
index 0000000..d337c7f
--- /dev/null
+++ b/hesk/admin/custom_fields.php
@@ -0,0 +1,1246 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+define('LOAD_TABS',1);
+define('CALENDAR',1);
+
+// Get all the req files and functions
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+require(HESK_PATH . 'inc/setup_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+// Check permissions for this feature
+hesk_checkPermission('can_man_settings');
+
+// Load custom fields
+require_once(HESK_PATH . 'inc/custom_fields.inc.php');
+
+// List of categories
+$hesk_settings['categories'] = array();
+$res = hesk_dbQuery("SELECT `id`, `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` ORDER BY `cat_order` ASC");
+while ($row=hesk_dbFetchAssoc($res))
+{
+	$hesk_settings['categories'][$row['id']] = $row['name'];
+}
+
+// What should we do?
+if ( $action = hesk_REQUEST('a') )
+{
+	if ($action == 'edit_cf') {edit_cf();}
+	elseif ( defined('HESK_DEMO') ) {hesk_process_messages($hesklang['ddemo'], 'custom_fields.php', 'NOTICE');}
+	elseif ($action == 'new_cf') {new_cf();}
+	elseif ($action == 'save_cf') {save_cf();}
+	elseif ($action == 'order_cf') {order_cf();}
+	elseif ($action == 'remove_cf') {remove_cf();}
+}
+
+// Print header
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+// Print main manage users page
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+/* This will handle error, success and notice messages */
+if (!hesk_SESSION(array('new_cf','errors'))) {
+    hesk_handle_messages();
+}
+
+// Did we reach the custom fields limit?
+if ($hesk_settings['num_custom_fields'] >= 50 && $action !== 'edit_cf')
+{
+    hesk_show_info($hesklang['cf_limit']);
+}
+?>
+
+<div class="main__content tools">
+    <section class="tools__between-head wider">
+        <h2><?php echo $hesklang['tab_4']; ?></h2>
+        <?php if ($hesk_settings['num_custom_fields'] < 50 && $action !== 'edit_cf'): ?>
+        <div class="btn btn--blue-border" ripple="ripple" data-action="create-custom-field">
+            <?php echo $hesklang['new_cf']; ?>
+        </div>
+        <?php endif; ?>
+    </section>
+    <div class="table-wrapper custom-field">
+        <div class="table">
+            <table id="default-table" class="table sindu-table">
+                <thead>
+                <tr>
+                    <th><?php echo $hesklang['custom_n']; ?></th>
+                    <th><?php echo $hesklang['s_type']; ?></th>
+                    <th><?php echo $hesklang['visibility']; ?></th>
+                    <th><?php echo $hesklang['custom_r']; ?></th>
+                    <th><?php echo $hesklang['category']; ?></th>
+                    <th></th>
+                </tr>
+                </thead>
+                <tbody>
+                <?php if ($hesk_settings['num_custom_fields'] < 1): ?>
+                <tr>
+                    <td colspan="6">
+                        <?php echo $hesklang['no_cf']; ?>
+                    </td>
+                </tr>
+                <?php
+                endif;
+
+                $num_before = 0;
+                $num_after = 0;
+
+                foreach ($hesk_settings['custom_fields'] as $tmp_id => $cf) {
+                    if ($cf['place']) {
+                        $num_after++;
+                    } else {
+                        $num_before++;
+                    }
+                }
+
+                $k = 1;
+                $first_before_custom_field = true;
+                $first_after_custom_field = true;
+                $hide_up = false;
+
+                foreach ($hesk_settings['custom_fields'] as $tmp_id => $cf) {
+                    $tmp_id = intval(str_replace('custom', '', $tmp_id));
+
+                    if ($hide_up)
+                    {
+                        $hide_up = false;
+                    }
+
+                    if ($first_before_custom_field && $cf['place'] == 0) {
+                        ?>
+                        <tr class="title">
+                            <td colspan="6"><?php echo $hesklang['place_before']; ?></td>
+                        </tr>
+                        <?php
+                        $first_before_custom_field = false;
+                    } elseif ($first_after_custom_field && $cf['place'] == 1) {
+                        ?>
+                        <tr class="title">
+                            <td colspan="6"><?php echo $hesklang['place_after']; ?></td>
+                        </tr>
+                        <?php
+                        $after = false;
+                        $first_after_custom_field = false;
+                        $hide_up = true;
+                    }
+
+                    $cf['type'] = hesk_custom_field_type($cf['type']);
+
+                    $cf['use'] = ($cf['use'] == 1) ? $hesklang['cf_public'] : $hesklang['cf_private'];
+
+                    $cf['req'] = ($cf['req'] == 0) ? $hesklang['no'] : ($cf['req'] == 2 ? $hesklang['yes'] : $hesklang['cf_cust']);
+
+                    $cf['category'] = count($cf['category']) ? $hesklang['cf_cat'] : $hesklang['cf_all'];
+
+                    $table_row = '';
+                    if (isset($_SESSION['cford']) && $_SESSION['cford'] == $tmp_id) {
+                        $table_row = 'class="ticket-new"';
+                        unset($_SESSION['cford']);
+                    }
+
+                    ?>
+                    <tr <?php echo $table_row; ?>>
+                        <td><?php echo $cf['name']; ?></td>
+                        <td><?php echo $cf['type']; ?></td>
+                        <td><?php echo $cf['use']; ?></td>
+                        <td><?php echo $cf['req']; ?></td>
+                        <td><?php echo $cf['category']; ?></td>
+                        <td class="nowrap buttons">
+                            <?php $modal_id = hesk_generate_delete_modal($hesklang['confirm_deletion'],
+                                $hesklang['del_cf'],
+                                'custom_fields.php?a=remove_cf&amp;id='. $tmp_id .'&amp;token='. hesk_token_echo(0)); ?>
+                            <p>
+                                <?php
+                                if ($hesk_settings['num_custom_fields'] == 2 && $num_before == 1)
+                                {
+                                    // Special case, don't print anything
+                                }
+                                elseif ($hesk_settings['num_custom_fields'] > 1)
+                                {
+                                    if (($num_before == 1 && $cf['place'] == 0) || ($num_after == 1 && $cf['place'] == 1))
+                                    {
+                                        // Only 1 custom fields in this place, don't print anything
+                                        ?>
+                                        <a href="#" style="visibility: hidden">
+                                            <svg class="icon icon-chevron-up">
+                                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                            </svg>
+                                        </a>
+                                        <a href="#" style="visibility: hidden"
+                                           title="<?php echo $hesklang['move_dn']; ?>">
+                                            <svg class="icon icon-chevron-down">
+                                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                            </svg>
+                                        </a>
+                                        <?php
+                                    }
+                                    elseif ($k == 1 || $hide_up)
+                                    {
+                                        ?>
+                                        <a href="#" style="visibility: hidden">
+                                            <svg class="icon icon-chevron-up">
+                                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                            </svg>
+                                        </a>
+                                        <a href="custom_fields.php?a=order_cf&amp;id=<?php echo $tmp_id; ?>&amp;move=15&amp;token=<?php hesk_token_echo(); ?>"
+                                           title="<?php echo $hesklang['move_dn']; ?>">
+                                            <svg class="icon icon-chevron-down">
+                                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                            </svg>
+                                        </a>
+                                        <?php
+                                    }
+                                    elseif ($k == $hesk_settings['num_custom_fields'] || $k == $num_before)
+                                    {
+                                        ?>
+                                        <a href="custom_fields.php?a=order_cf&amp;id=<?php echo $tmp_id; ?>&amp;move=-15&amp;token=<?php hesk_token_echo(); ?>"
+                                           title="<?php echo $hesklang['move_up']; ?>">
+                                            <svg class="icon icon-chevron-up">
+                                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                            </svg>
+                                        </a>
+                                        <a href="#" style="visibility: hidden"
+                                           title="<?php echo $hesklang['move_dn']; ?>">
+                                            <svg class="icon icon-chevron-down">
+                                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                            </svg>
+                                        </a>
+                                        <?php
+                                    }
+                                    else
+                                    {
+                                        ?>
+                                        <a href="custom_fields.php?a=order_cf&amp;id=<?php echo $tmp_id; ?>&amp;move=-15&amp;token=<?php hesk_token_echo(); ?>"
+                                           title="<?php echo $hesklang['move_up']; ?>">
+                                            <svg class="icon icon-chevron-up">
+                                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                            </svg>
+                                        </a>
+                                        <a href="custom_fields.php?a=order_cf&amp;id=<?php echo $tmp_id; ?>&amp;move=15&amp;token=<?php hesk_token_echo(); ?>"
+                                           title="<?php echo $hesklang['move_dn']; ?>">
+                                            <svg class="icon icon-chevron-down">
+                                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                            </svg>
+                                        </a>
+                                        <?php
+                                    }
+                                }
+                                ?>
+                                <a href="custom_fields.php?a=edit_cf&amp;id=<?php echo $tmp_id; ?>"
+                                   title="<?php echo $hesklang['edit']; ?>"
+                                   class="edit">
+                                    <svg class="icon icon-edit-ticket">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-edit-ticket"></use>
+                                    </svg>
+                                </a>
+                                <a href="javascript:"
+                                   data-modal="[data-modal-id='<?php echo $modal_id; ?>']"
+                                   title="<?php echo $hesklang['delete']; ?>"
+                                   class="delete">
+                                    <svg class="icon icon-delete">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-delete"></use>
+                                    </svg>
+                                </a>
+                            </p>
+                        </td>
+                    </tr>
+                    <?php
+                    $k++;
+                }
+                ?>
+                </tbody>
+            </table>
+        </div>
+    </div>
+</div>
+<form action="custom_fields.php" method="post" name="form1" class="form right-bar create-custom-field <?php echo hesk_SESSION(array('new_cf','errors')) ? 'invalid' : ''; ?>"
+      <?php if ($action === 'edit_cf' || hesk_SESSION(array('new_cf','errors'))) { ?>style="display: block"<?php } ?>>
+    <div class="right-bar__body form">
+        <h3>
+            <a href="<?php echo $action === 'edit_cf' ? 'custom_fields.php' : 'javascript:' ?>">
+                <svg class="icon icon-back">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-back"></use>
+                </svg>
+                <span><?php echo hesk_SESSION('edit_cf') ? $hesklang['edit_cf'] : $hesklang['new_cf']; ?></span>
+            </a>
+        </h3>
+        <?php
+        if (hesk_SESSION(array('new_cf','errors'))) {
+            hesk_handle_messages();
+        }
+        ?>
+
+        <h4><?php echo $hesklang['custom_n']; ?></h4>
+        <section class="item--section">
+            <?php
+            $names = hesk_SESSION(array('new_cf','names'));
+            $errors = hesk_SESSION(array('new_cf','errors'));
+            $errors = is_array($errors) ? $errors : array();
+
+            if ($hesk_settings['can_sel_lang'] && count($hesk_settings['languages']) > 1) {
+                foreach ($hesk_settings['languages'] as $lang => $info): ?>
+                    <div class="form-group">
+                        <label><?php echo $lang; ?></label>
+                        <input type="text" name="name[<?php echo $lang; ?>]" class="form-control <?php echo in_array('name', $errors) ? 'isError' : ''; ?>"
+                               value="<?php (isset($names[$lang]) ? $names[$lang] : ''); ?>">
+                    </div>
+                <?php
+                endforeach;
+            } else { ?>
+                <div class="form-group">
+                    <label><?php echo $hesk_settings['language']; ?></label>
+                    <input type="text" name="name[<?php echo $hesk_settings['language']; ?>]" class="form-control <?php echo in_array('name', $errors) ? 'isError' : ''; ?>"
+                           value="<?php echo isset($names[$hesk_settings['language']]) ? $names[$hesk_settings['language']] : ''; ?>" />
+                </div>
+            <?php } ?>
+            <div class="form-select">
+                <label><?php echo $hesklang['s_type']; ?></label>
+                <div class="dropdown-select center out-close">
+                    <select name="type" onchange="hesk_setType(this.value);">
+                        <?php $type = hesk_SESSION(array('new_cf','type'), 'text'); ?>
+                        <option value="text"     <?php if ($type == 'text') {echo 'selected';} ?> ><?php echo $hesklang['stf']; ?></option>
+                        <option value="textarea" <?php if ($type == 'textarea') {echo 'selected';} ?> ><?php echo $hesklang['stb']; ?></option>
+                        <option value="radio"    <?php if ($type == 'radio') {echo 'selected';} ?> ><?php echo $hesklang['srb']; ?></option>
+                        <option value="select"   <?php if ($type == 'select') {echo 'selected';} ?> ><?php echo $hesklang['ssb']; ?></option>
+                        <option value="checkbox" <?php if ($type == 'checkbox') {echo 'selected';} ?> ><?php echo $hesklang['scb']; ?></option>
+                        <option value="date"     <?php if ($type == 'date') {echo 'selected';} ?> ><?php echo $hesklang['date']; ?></option>
+                        <option value="email"    <?php if ($type == 'email') {echo 'selected';} ?> ><?php echo $hesklang['email']; ?></option>
+                        <option value="hidden"   <?php if ($type == 'hidden') {echo 'selected';} ?> ><?php echo $hesklang['sch']; ?></option>
+                    </select>
+                </div>
+            </div>
+            <?php
+            $value = hesk_SESSION(array('new_cf','value'));
+
+            if (is_string($value))
+            {
+                $value = json_decode($value, true);
+            }
+            ?>
+            <div id="text" style="display:<?php echo ($type == 'text') ? 'block' : 'none' ?>">
+                <div class="form-group">
+                    <label><?php echo $hesklang['custom_l']; ?></label>
+                    <input type="text" name="max_length" value="<?php echo isset($value['max_length']) ? intval($value['max_length']) : '255'; ?>" class="form-control">
+                </div>
+                <div class="form-group">
+                    <label><?php echo $hesklang['defw']; ?></label>
+                    <input type="text" class="form-control" name="default_value" value="<?php echo isset($value['default_value']) ? $value['default_value'] : ''; ?>">
+                </div>
+            </div>
+            <div id="textarea" style="display:<?php echo ($type == 'textarea') ? 'block' : 'none' ?>">
+                <div class="form-group">
+                    <label><?php echo $hesklang['rows']; ?></label>
+                    <input type="text" class="form-control" name="rows" value="<?php echo isset($value['rows']) ? intval($value['rows']) : '12'; ?>">
+                </div>
+                <div class="form-group">
+                    <label><?php echo $hesklang['cols']; ?></label>
+                    <input type="text" class="form-control" name="cols" value="<?php echo isset($value['cols']) ? intval($value['cols']) : '60'; ?>">
+                </div>
+            </div>
+            <div id="radio" style="display:<?php echo ($type == 'radio') ? 'block' : 'none' ?>">
+                <?php echo $hesklang['opt2']; ?>
+                <div class="category-create__autoassign">
+                    <label class="switch-checkbox">
+                        <input value="1" name="no_default" type="checkbox" id="no_default" <?php if (!empty($value['no_default'])) {echo 'checked';} ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                        <span><?php echo $hesklang['rcheck']; ?></span>
+                    </label>
+                </div>
+                <div class="form-group">
+                    <textarea name="radio_options"
+                              class="form-control <?php echo in_array('radio_options', $errors) ? 'isError' : ''; ?>"
+                              rows="8"
+                              cols="40"
+                              style="height: inherit;"><?php echo (isset($value['radio_options']) && is_array($value['radio_options'])) ? implode("\n", $value['radio_options']) : ''; ?></textarea>
+                </div>
+            </div>
+            <div id="select" style="display:<?php echo ($type == 'select') ? 'block' : 'none' ?>">
+                <p><?php echo $hesklang['opt3']; ?></p>
+                <div class="category-create__autoassign">
+                    <label class="switch-checkbox">
+                        <input value="1" name="show_select" type="checkbox" id="show_select" <?php if ( ! empty($value['show_select'])) {echo 'checked';} ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                        <span><?php echo $hesklang['show_select']; ?></span>
+                    </label>
+                </div>
+                <div class="form-group">
+                    <textarea name="select_options"
+                              class="form-control <?php echo in_array('select_options', $errors) ? 'isError' : ''; ?>"
+                              style="height: inherit"
+                              rows="6"
+                              cols="40"><?php echo isset($value['select_options']) && is_array($value['select_options']) ? implode("\n", $value['select_options']) : ''; ?></textarea>
+                </div>
+            </div>
+            <div id="checkbox" style="display:<?php echo ($type == 'checkbox') ? 'block' : 'none' ?>">
+                <p><?php echo $hesklang['opt4']; ?></p>
+                <div class="form-group">
+                    <textarea name="checkbox_options"
+                              class="form-control <?php echo in_array('checkbox_options', $errors) ? 'isError' : ''; ?>"
+                              style="height: inherit"
+                              rows="6"
+                              cols="40"><?php echo isset($value['checkbox_options']) && is_array($value['checkbox_options']) ? implode("\n", $value['checkbox_options']) : ''; ?></textarea>
+                </div>
+            </div>
+            <div id="date" style="display:<?php echo ($type == 'date') ? 'block' : 'none' ?>">
+                <div class="form-group">
+                    <?php
+                    // min date
+                    $dmin = isset($value['dmin']) ? $value['dmin'] : '';
+
+                    // Defaults
+                    $dmin_pm = '+';
+                    $dmin_num = 1;
+                    $dmin_type = 'day';
+
+                    // Minimum date is in "+1 day" format
+                    if (preg_match("/^([+-]{1})(\d+) (day|week|month|year)$/", $dmin, $matches))
+                    {
+                        $dmin = '';
+                        $dmin_rf = 2;
+                        $dmin_pm = $matches[1];
+                        $dmin_num = $matches[2];
+                        $dmin_type = $matches[3];
+                    }
+                    // Minimum date is in "MM/DD/YYYY" format
+                    elseif (preg_match("/^[0-9]{2}\/[0-9]{2}\/[0-9]{4}$/", $dmin))
+                    {
+                        $dmin_rf = 1;
+                    }
+                    else
+                    {
+                        $dmin = '';
+                        $dmin_rf = 0;
+                    }
+                    ?>
+                    <label><?php echo $hesklang['dmin']; ?></label>
+                    <div class="radio-custom">
+                        <input type="radio" name="dmin_rf" id="dmin_rf0" value="0" <?php if ($dmin_rf == 0) {echo 'checked';} ?>>
+                        <label for="dmin_rf0"><?php echo $hesklang['d_any']; ?></label>
+                    </div>
+                    <div class="radio-custom">
+                        <input type="radio" name="dmin_rf" id="dmin_rf1" value="1" <?php if ($dmin_rf == 1) {echo 'checked';} ?>>
+                        <label for="dmin_rf1"><?php echo $hesklang['d_fixed']; ?></label>
+                        <section class="param calendar" style="margin-left: 10px;">
+                            <div class="calendar--button">
+                                <button type="button" onclick="document.getElementById('dmin_rf1').checked = true">
+                                    <svg class="icon icon-calendar">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-calendar"></use>
+                                    </svg>
+                                </button>
+                                <input name="dmin"
+                                       id="dmin"
+                                    <?php if ($dmin) {echo 'value="'.$dmin.'"';} ?>
+                                       type="text" class="datepicker <?php echo in_array('date_range', $errors) ? 'isError' : ''; ?>">
+                            </div>
+                            <div class="calendar--value" <?php echo ($dmin ? 'style="display: block"' : ''); ?>>
+                                <span><?php echo $dmin; ?></span>
+                                <i class="close">
+                                    <svg class="icon icon-close">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                    </svg>
+                                </i>
+                            </div>
+                        </section>
+                    </div>
+                    <div class="radio-custom">
+                        <input type="radio" name="dmin_rf" id="dmin_rf2" value="2" <?php if ($dmin_rf == 2) {echo 'checked';} ?>>
+                        <label for="dmin_rf2"><?php echo $hesklang['d_relative']; ?></label>
+                        <div class="dropdown-select center out-close" style="margin-left: 5px;">
+                            <select class="form-control" name="dmin_pm" onclick="document.getElementById('dmin_rf2').checked = true" onchange="document.getElementById('dmin_rf2').checked = true">
+                                <option <?php if ($dmin_pm == '+') {echo 'selected';} ?>>+</option>
+                                <option <?php if ($dmin_pm == '-') {echo 'selected';} ?>>-</option>
+                            </select>
+                        </div>
+                        <input type="text" class="form-control" style="height: inherit; width: inherit; margin-left: 5px; margin-right: 5px;"
+                               name="dmin_num" value="<?php echo $dmin_num; ?>"
+                               onclick="document.getElementById('dmin_rf2').checked = true" onchange="document.getElementById('dmin_rf2').checked = true">
+                        <div class="dropdown-select center out-close">
+                            <select name="dmin_type" onclick="document.getElementById('dmin_rf2').checked = true" onchange="document.getElementById('dmin_rf2').checked = true">
+                                <option value="day"   <?php if ($dmin_type == 'day') {echo 'selected';} ?>><?php echo $hesklang['d_day']; ?></option>
+                                <option value="week"  <?php if ($dmin_type == 'week') {echo 'selected';} ?>><?php echo $hesklang['d_week']; ?></option>
+                                <option value="month" <?php if ($dmin_type == 'month') {echo 'selected';} ?>><?php echo $hesklang['d_month']; ?></option>
+                                <option value="year"  <?php if ($dmin_type == 'year') {echo 'selected';} ?>><?php echo $hesklang['d_year']; ?></option>
+                            </select>
+                        </div>
+                    </div>
+                </div>
+                <div class="form-group">
+                    <?php
+                    // max date
+                    $dmax = isset($value['dmax']) ? $value['dmax'] : '';
+
+                    // Defaults
+                    $dmax_pm = '+';
+                    $dmax_num = 1;
+                    $dmax_type = 'day';
+
+                    // Minimum date is in "+1 day" format
+                    if (preg_match("/^([+-]{1})(\d+) (day|week|month|year)$/", $dmax, $matches))
+                    {
+                        $dmax = '';
+                        $dmax_rf = 2;
+                        $dmax_pm = $matches[1];
+                        $dmax_num = $matches[2];
+                        $dmax_type = $matches[3];
+                    }
+                    // Minimum date is in "MM/DD/YYYY" format
+                    elseif (preg_match("/^[0-9]{2}\/[0-9]{2}\/[0-9]{4}$/", $dmax))
+                    {
+                        $dmax_rf = 1;
+                    }
+                    else
+                    {
+                        $dmax = '';
+                        $dmax_rf = 0;
+                    }
+                    ?>
+                    <label><?php echo $hesklang['dmax']; ?></label>
+                    <div class="radio-custom">
+                        <input type="radio" name="dmax_rf" id="dmax_rf0" value="0" <?php if ($dmax_rf == 0) {echo 'checked';} ?>>
+                        <label for="dmax_rf0"><?php echo $hesklang['d_any']; ?></label>
+                    </div>
+                    <div class="radio-custom">
+                        <input type="radio" name="dmax_rf" id="dmax_rf1" value="1" <?php if ($dmax_rf == 1) {echo 'checked';} ?>>
+                        <label for="dmax_rf1"><?php echo $hesklang['d_fixed']; ?></label>
+                        <section class="param calendar" style="margin-left: 10px;">
+                            <div class="calendar--button">
+                                <button type="button" onclick="document.getElementById('dmax_rf1').checked = true">
+                                    <svg class="icon icon-calendar">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-calendar"></use>
+                                    </svg>
+                                </button>
+                                <input name="dmax"
+                                       id="dmax"
+                                    <?php if ($dmax) {echo 'value="'.$dmax.'"';} ?>
+                                       type="text" class="datepicker <?php echo in_array('date_range', $errors) ? 'isError' : ''; ?>">
+                            </div>
+                            <div class="calendar--value" <?php echo ($dmax ? 'style="display: block"' : ''); ?>>
+                                <span><?php echo $dmax; ?></span>
+                                <i class="close">
+                                    <svg class="icon icon-close">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                    </svg>
+                                </i>
+                            </div>
+                        </section>
+                    </div>
+                    <div class="radio-custom">
+                        <input type="radio" name="dmax_rf" id="dmax_rf2" value="2" <?php if ($dmax_rf == 2) {echo 'checked';} ?>>
+                        <label for="dmax_rf2"><?php echo $hesklang['d_relative']; ?></label>
+                        <div class="dropdown-select center out-close" style="margin-left: 5px;">
+                            <select class="form-control" name="dmax_pm" onclick="document.getElementById('dmax_rf2').checked = true" onchange="document.getElementById('dmin_rf2').checked = true">
+                                <option <?php if ($dmax_pm == '+') {echo 'selected';} ?>>+</option>
+                                <option <?php if ($dmax_pm == '-') {echo 'selected';} ?>>-</option>
+                            </select>
+                        </div>
+                        <input type="text" class="form-control" style="height: inherit; width: inherit; margin-left: 5px; margin-right: 5px;"
+                               name="dmax_num" value="<?php echo $dmax_num; ?>"
+                               onclick="document.getElementById('dmax_rf2').checked = true" onchange="document.getElementById('dmax_rf2').checked = true">
+                        <div class="dropdown-select center out-close">
+                            <select name="dmax_type" onclick="document.getElementById('dmax_rf2').checked = true" onchange="document.getElementById('dmax_rf2').checked = true">
+                                <option value="day"   <?php if ($dmax_type == 'day') {echo 'selected';} ?>><?php echo $hesklang['d_day']; ?></option>
+                                <option value="week"  <?php if ($dmax_type == 'week') {echo 'selected';} ?>><?php echo $hesklang['d_week']; ?></option>
+                                <option value="month" <?php if ($dmax_type == 'month') {echo 'selected';} ?>><?php echo $hesklang['d_month']; ?></option>
+                                <option value="year"  <?php if ($dmax_type == 'year') {echo 'selected';} ?>><?php echo $hesklang['d_year']; ?></option>
+                            </select>
+                        </div>
+                    </div>
+                </div>
+                <div class="form-group">
+                    <label><?php echo $hesklang['d_format']; ?></label>
+                    <?php
+                    $date_format = isset($value['date_format']) ? $value['date_format'] : 'F j, Y';
+
+                    $default_formats = array(
+                        'm/d/Y',
+                        'd/m/Y',
+                        'm-d-Y',
+                        'd-m-Y',
+                        'd.m.Y',
+                        'M j Y',
+                        'j M Y',
+                        'j M y',
+                        'F j, Y',
+                    );
+
+                    $time = mktime(0, 0, 0, 12, 30, date('Y'));
+
+                    foreach ($default_formats as $format): ?>
+                        <div class="radio-custom">
+                            <input type="radio" name="date_format" id="format_<?php echo $format; ?>" value="<?php echo $format; ?>" <?php echo $date_format == $format ? 'checked' : ''; ?>>
+                            <label for="format_<?php echo $format; ?>"><?php echo date($format, $time); ?></label>
+                        </div>
+                    <?php endforeach; ?>
+                    <div class="radio-custom">
+                        <input type="radio" name="date_format" value="custom" id="d_custom" <?php if (!in_array($date_format, $default_formats)) {echo 'checked';} ?>>
+                        <label for="d_custom"><?php echo $hesklang['d_custom']; ?></label>
+                        <input type="text"
+                               class="form-control"
+                               name="date_format_custom"
+                               style="height: inherit; width: inherit; margin-left: 5px;"
+                               value="<?php echo $date_format; ?>"
+                               onclick="document.getElementById('d_custom').checked = true" onchange="document.getElementById('d_custom').checked = true">
+                    </div>
+                </div>
+                <p><?php echo $hesklang['d_ci']; ?></p>
+            </div>
+            <div id="email" style="display:<?php echo ($type == 'email') ? 'block' : 'none' ?>">
+                <div class="form-group">
+                    <label><?php echo $hesklang['meml3']; ?></label>
+                    <?php $email_multi = empty($value['multiple']) ? 0 : 1; ?>
+                    <div class="radio-custom">
+                        <input type="radio" name="email_multi" id="email_multi0" value="0" <?php if ($email_multi == 0) {echo 'checked';} ?>>
+                        <label for="email_multi0"><?php echo $hesklang['no']; ?></label>
+                    </div>
+                    <div class="radio-custom">
+                        <input type="radio" name="email_multi" id="email_multi1" value="1" <?php if ($email_multi == 1) {echo 'checked';} ?>>
+                        <label for="email_multi0"><?php echo $hesklang['yes']; ?></label>
+                    </div>
+                </div>
+            </div>
+            <div id="hidden" style="display:<?php echo ($type == 'hidden') ? 'block' : 'none' ?>">
+                <p><?php echo $hesklang['hidf']; ?></p>
+                <div class="form-group">
+                    <label><?php echo $hesklang['custom_l']; ?></label>
+                    <input type="text" class="form-control" name="hidden_max_length" value="<?php echo isset($value['max_length']) ? intval($value['max_length']) : '255'; ?>">
+                </div>
+                <div class="form-group">
+                    <label><?php echo $hesklang['defw']; ?></label>
+                    <input type="text" class="form-control" name="hidden_default_value" value="<?php echo isset($value['default_value']) ? $value['default_value'] : ''; ?>">
+                </div>
+            </div>
+        </section>
+        <h4><?php echo $hesklang['visibility']; ?></h4>
+        <section class="item--section">
+            <?php $use = hesk_SESSION(array('new_cf','use'), 1); ?>
+            <div class="radio-custom">
+                <input type="radio" name="use" id="use1" value="1" onchange="hesk_setRadioOptions();" <?php if ($use == 1) {echo 'checked';} ?>>
+                <label for="use1"><?php echo $hesklang['cf_public']; ?></label>
+            </div>
+            <div class="radio-custom">
+                <input type="radio" name="use" id="use2" value="2" onchange="hesk_setRadioOptions();" <?php if ($use == 2) {echo 'checked';} ?>>
+                <label for="use2"><?php echo $hesklang['cf_private']; ?></label>
+            </div>
+        </section>
+        <h4><?php echo $hesklang['custom_r']; ?></h4>
+        <section class="item--section">
+            <?php $req = hesk_SESSION(array('new_cf','req'), 0); ?>
+            <div class="radio-custom">
+                <input type="radio" name="req" id="req0" value="0" <?php if ($req == 0) {echo 'checked';} ?>>
+                <label for="req0"><?php echo $hesklang['no']; ?></label>
+            </div>
+            <div class="radio-custom">
+                <input type="radio" name="req" id="req2" value="2" <?php if ($req == 2) {echo 'checked';} ?>>
+                <label for="req2"><?php echo $hesklang['yes']; ?></label>
+            </div>
+            <div class="radio-custom" id="req_customers" style="display:<?php echo ($use == 2) ? 'none' : 'inline'; ?>">
+                <input type="radio" name="req" id="req1" value="1" <?php if ($req == 1) {echo 'checked';} ?>>
+                <label for="req1"><?php echo $hesklang['cf_cust']; ?></label>
+            </div>
+        </section>
+        <h4><?php echo $hesklang['custom_place']; ?></h4>
+        <section class="item--section">
+            <?php $place = hesk_SESSION(array('new_cf','place')) ? 1 : 0; ?>
+            <div class="radio-custom">
+                <input type="radio" name="place" value="0" id="place0" <?php if ($place == 0) {echo 'checked';} ?>>
+                <label for="place0"><?php echo $hesklang['place_before']; ?></label>
+            </div>
+            <div class="radio-custom">
+                <input type="radio" name="place" value="1" id="place1" <?php if ($place == 1) {echo 'checked';} ?>>
+                <label for="place1"><?php echo $hesklang['place_after']; ?></label>
+            </div>
+        </section>
+        <h4><?php echo $hesklang['category']; ?></h4>
+        <section class="item--section">
+            <?php $category = hesk_SESSION(array('new_cf','category')) ? 1 : 0; ?>
+            <div class="radio-custom">
+                <input type="radio" name="category" id="category0" value="0" onchange="hesk_setRadioOptions();" <?php if ($category == 0) {echo 'checked';} ?>>
+                <label for="category0"><?php echo $hesklang['cf_all']; ?></label>
+            </div>
+            <div class="radio-custom">
+                <input type="radio" name="category" id="category1" value="1" onchange="hesk_setRadioOptions();" <?php if ($category == 1) {echo 'checked';} ?>>
+                <label for="category1"><?php echo $hesklang['cf_cat']; ?></label>
+            </div>
+            <div id="selcat" style="display:<?php echo $category ? 'block' : 'none'; ?>">
+                <select class="multiple form-control <?php echo in_array('categories', $errors) ? 'isError' : ''; ?>" name="categories[]" multiple="multiple" size="10">
+                    <?php
+                    $categories = hesk_SESSION(array('new_cf','categories'));
+                    $categories = is_array($categories) ? $categories : array();
+
+                    foreach ($hesk_settings['categories'] as $cat_id => $cat_name)
+                    {
+                        echo '<option value="'.$cat_id.'"'.(in_array($cat_id, $categories) ? ' selected="selected"' : '').'>'.$cat_name.'</option>';
+                    }
+                    ?>
+                </select>
+                <?php echo $hesklang['cf_ctrl']; ?>
+            </div>
+        </section>
+        <div class="right-bar__footer">
+            <?php if (isset($_SESSION['edit_cf'])): ?>
+                <input type="hidden" name="a" value="save_cf" />
+                <input type="hidden" name="id" value="<?php echo intval($_SESSION['new_cf']['id']); ?>">
+            <?php else: ?>
+                <input type="hidden" name="a" value="new_cf">
+            <?php endif; ?>
+            <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>" />
+            <button class="btn btn-full" type="submit" ripple="ripple"><?php echo $hesklang['cf_save']; ?></button>
+        </div>
+    </div>
+</form>
+
+<script type="text/javascript"><!--
+function hesk_toggleLayer(nr,setto) {
+	if (document.all)
+		document.all[nr].style.display = setto;
+	else if (document.getElementById)
+		document.getElementById(nr).style.display = setto;
+}
+
+function hesk_setType(myType) {
+	var divs = new Array("text", "textarea", "radio", "select", "checkbox", "date", "email", "hidden");
+	var index;
+	var setTo;
+
+	for (index = 0; index < divs.length; ++index) {
+		setTo = (myType == divs[index] + "") ? 'block' : 'none';
+		hesk_toggleLayer(divs[index], setTo);
+	}
+}
+
+function hesk_setRadioOptions() {
+	if(document.getElementById('use1').checked) {
+		hesk_toggleLayer('req_customers', 'inline');
+	} else {
+		hesk_toggleLayer('req_customers', 'none');
+		if(document.getElementById('req1').checked) {
+			document.getElementById('req0').checked = true;
+		}
+	}
+
+	if(document.getElementById('category1').checked) {
+		hesk_toggleLayer('selcat', 'block');
+	} else {
+		hesk_toggleLayer('selcat', 'none');
+	}
+}
+//-->
+</script>
+<?php
+hesk_cleanSessionVars( array('new_cf', 'edit_cf') );
+
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+/*** START FUNCTIONS ***/
+
+function save_cf()
+{
+	global $hesk_settings, $hesklang;
+	global $hesk_error_buffer;
+
+	// A security check
+	# hesk_token_check('POST');
+
+	// Get custom field ID
+	$id = intval( hesk_POST('id') ) or hesk_error($hesklang['cf_e_id']);
+
+	// Validate inputs
+	if (($cf = cf_validate()) == false)
+	{
+		$_SESSION['edit_cf'] = true;
+		$_SESSION['new_cf']['id'] = $id;
+
+		$tmp = '';
+		foreach ($hesk_error_buffer as $error)
+		{
+			$tmp .= "<li>$error</li>\n";
+		}
+		$hesk_error_buffer = $tmp;
+
+		$hesk_error_buffer = $hesklang['rfm'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
+		hesk_process_messages($hesk_error_buffer,'custom_fields.php');
+	}
+
+	// Add custom field data into database
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_fields` SET
+	`use`      = '{$cf['use']}',
+	`place`    = '{$cf['place']}',
+	`type`     = '{$cf['type']}',
+	`req`      = '{$cf['req']}',
+	`category` = ".(count($cf['categories']) ? "'".json_encode($cf['categories'])."'" : 'NULL').",
+	`name`     = '".hesk_dbEscape($cf['names'])."',
+	`value`    = ".(strlen($cf['value']) ? "'".hesk_dbEscape($cf['value'])."'" : 'NULL')."
+	WHERE `id`={$id}");
+
+	// Clear cache
+	hesk_purge_cache('cf');
+
+	// Show success
+	$_SESSION['cford'] = $id;
+	hesk_process_messages($hesklang['cf_mdf'],'custom_fields.php','SUCCESS');
+
+} // End save_cf()
+
+
+function edit_cf()
+{
+	global $hesk_settings, $hesklang;
+
+	// Get custom field ID
+	$id = intval( hesk_GET('id') ) or hesk_error($hesklang['cf_e_id']);
+
+	// Get details from the database
+	$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_fields` WHERE `id`={$id} LIMIT 1");
+	if ( hesk_dbNumRows($res) != 1 )
+	{
+		hesk_error($hesklang['cf_not_found']);
+	}
+	$cf = hesk_dbFetchAssoc($res);
+
+	$cf['names'] = json_decode($cf['name'], true);
+	unset($cf['name']);
+
+	if (strlen($cf['category']))
+	{
+		$cf['categories'] = json_decode($cf['category'], true);
+		$cf['category'] = 1;
+	}
+	else
+	{
+		$cf['categories'] = array();
+		$cf['category'] = 0;
+	}
+
+	$_SESSION['new_cf'] = $cf;
+	$_SESSION['edit_cf'] = true;
+
+} // End edit_cf()
+
+
+function order_cf()
+{
+	global $hesk_settings, $hesklang;
+
+	// A security check
+	hesk_token_check();
+
+	// Get ID and move parameters
+	$id    = intval( hesk_GET('id') ) or hesk_error($hesklang['cf_e_id']);
+	$move  = intval( hesk_GET('move') );
+	$_SESSION['cford'] = $id;
+
+	// Update article details
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_fields` SET `order`=`order`+".intval($move)." WHERE `id`={$id}");
+
+	// Update order of all custom fields
+	update_cf_order();
+
+	// Clear cache
+	hesk_purge_cache('cf');
+
+	// Finish
+	header('Location: custom_fields.php');
+	exit();
+
+} // End order_cf()
+
+
+function update_cf_order()
+{
+	global $hesk_settings, $hesklang;
+
+	// Get list of current custom fields
+	$res = hesk_dbQuery("SELECT `id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_fields` WHERE `use` IN ('1','2') ORDER BY `place` ASC, `order` ASC");
+
+	// Update database
+	$i = 10;
+	while ( $cf = hesk_dbFetchAssoc($res) )
+	{
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_fields` SET `order`=".intval($i)." WHERE `id`='".intval($cf['id'])."'");
+		$i += 10;
+	}
+
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_fields` SET `order`=1000 WHERE `use`='0'");
+
+	return true;
+
+} // END update_cf_order()
+
+
+function remove_cf()
+{
+	global $hesk_settings, $hesklang;
+
+	// A security check
+	hesk_token_check();
+
+	// Get ID
+	$id = intval( hesk_GET('id') ) or hesk_error($hesklang['cf_e_id']);
+
+	// Reset the custom field
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_fields` SET `use`='0', `place`='0', `type`='text', `req`='0', `category`=NULL, `name`='', `value`=NULL, `order`=1000 WHERE `id`={$id}");
+
+	// Were we successful?
+	if ( hesk_dbAffectedRows() == 1 )
+	{
+		// Update order
+		update_cf_order();
+
+		// Clear cache
+		hesk_purge_cache('cf');
+
+		// Delete custom field data from tickets
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `custom{$id}`=''");
+
+		// Show success message
+		hesk_process_messages($hesklang['cf_deleted'],'./custom_fields.php','SUCCESS');
+	}
+	else
+	{
+		hesk_process_messages($hesklang['cf_not_found'],'./custom_fields.php');
+	}
+
+} // End remove_cf()
+
+
+function cf_validate()
+{
+	global $hesk_settings, $hesklang;
+	global $hesk_error_buffer;
+
+	$hesk_error_buffer = array();
+	$errors = array();
+
+	// Get names
+	$cf['names'] = hesk_POST_array('name');
+
+	// Make sure only valid names pass
+	foreach ($cf['names'] as $key => $name)
+	{
+		if ( ! isset($hesk_settings['languages'][$key]))
+		{
+			unset($cf['names'][$key]);
+		}
+		else
+		{
+			$name = is_array($name) ? '' : hesk_input($name, 0, 0, HESK_SLASH);
+
+			if (strlen($name) < 1)
+			{
+				unset($cf['names'][$key]);
+			}
+			else
+			{
+				$cf['names'][$key] = stripslashes($name);
+			}
+		}
+	}
+
+	// No name entered?
+	if ( ! count($cf['names']))
+	{
+		$hesk_error_buffer[] = $hesklang['err_custname'];
+		$errors[] = 'name';
+	}
+
+	// Get type and values
+	$cf['type'] = hesk_POST('type');
+	switch ($cf['type'])
+	{
+		case 'textarea':
+			$cf['rows'] = hesk_checkMinMax(intval(hesk_POST('rows')), 1, 100, 12);
+			$cf['cols'] = hesk_checkMinMax(intval(hesk_POST('cols')), 1, 500, 60);
+			$cf['value'] = array('rows' => $cf['rows'], 'cols' => $cf['cols']);
+			break;
+
+		case 'radio':
+			$cf['radio_options'] = stripslashes(hesk_input(hesk_POST('radio_options'), 0, 0, HESK_SLASH));
+
+			$options = preg_split("/\\r\\n|\\r|\\n/", $cf['radio_options']);
+
+			$no_default = hesk_POST('no_default') ? 1 : 0;
+
+			$cf['value'] = array('radio_options' => $options, 'no_default' => $no_default);
+
+			if (count($options) < 2)
+			{
+				$hesk_error_buffer[] = $hesklang['atl2'];
+                $errors[] = 'radio_options';
+			}
+
+			break;
+
+		case 'select':
+			$cf['select_options'] = stripslashes(hesk_input(hesk_POST('select_options'), 0, 0, HESK_SLASH));
+
+			$options = preg_split("/\\r\\n|\\r|\\n/", $cf['select_options']);
+
+			$show_select = hesk_POST('show_select') ? 1 : 0;
+
+			$cf['value'] = array('show_select' => $show_select, 'select_options' => $options);
+
+			if (count($options) < 2)
+			{
+				$hesk_error_buffer[] = $hesklang['atl2'];
+                $errors[] = 'select_options';
+			}
+
+			break;
+
+		case 'checkbox':
+			$cf['checkbox_options'] = stripslashes(hesk_input(hesk_POST('checkbox_options'), 0, 0, HESK_SLASH));
+
+			$options = preg_split("/\\r\\n|\\r|\\n/", $cf['checkbox_options']);
+
+			$cf['value'] = array('checkbox_options' => $options);
+
+			if ( ! isset($options[0]) || strlen($options[0]) < 1)
+			{
+				$hesk_error_buffer[] = $hesklang['atl1'];
+                $errors[] = 'checkbox_options';
+			}
+
+			break;
+
+		case 'date':
+        	$cf['dmin'] = '';
+            $cf['dmax'] = '';
+
+            // Minimum date
+            $dmin_rf = hesk_POST('dmin_rf');
+
+            if ($dmin_rf == 1)
+            {
+            	$dmin = hesk_POST('dmin');
+
+            	if (preg_match("/^[0-9]{2}\/[0-9]{2}\/[0-9]{4}$/", $dmin))
+                {
+                	$cf['dmin'] = $dmin;
+                }
+            }
+            elseif ($dmin_rf == 2)
+            {
+				$dmin_pm = hesk_POST('dmin_pm') == '+' ? '+' : '-';
+				$dmin_num = intval(hesk_POST('dmin_num', 0));
+				$dmin_type = hesk_POST('dmin_type');
+                if ( ! in_array($dmin_type, array('day', 'week', 'month', 'year')))
+                {
+                	$dmin_type = 'day';
+                }
+
+                $cf['dmin'] = $dmin_pm . $dmin_num . ' ' . $dmin_type;
+            }
+
+			// Maximum date
+            $dmax_rf = hesk_POST('dmax_rf');
+
+            if ($dmax_rf == 1)
+            {
+            	$dmax = hesk_POST('dmax');
+
+            	if (preg_match("/^[0-9]{2}\/[0-9]{2}\/[0-9]{4}$/", $dmax))
+                {
+                	$cf['dmax'] = $dmax;
+                }
+            }
+            elseif ($dmax_rf == 2)
+            {
+				$dmax_pm = hesk_POST('dmax_pm') == '+' ? '+' : '-';
+				$dmax_num = intval(hesk_POST('dmax_num', 0));
+				$dmax_type = hesk_POST('dmax_type');
+                if ( ! in_array($dmax_type, array('day', 'week', 'month', 'year')))
+                {
+                	$dmax_type = 'day';
+                }
+
+                $cf['dmax'] = $dmax_pm . $dmax_num . ' ' . $dmax_type;
+            }
+
+            // Minimum date should not be higher than maximum date
+            if (strlen($cf['dmin']) && strlen($cf['dmax']))
+            {
+				if (strtotime($cf['dmin']) > strtotime($cf['dmax']))
+				{
+					$hesk_error_buffer[] = $hesklang['d_mm'];
+                    $errors[] = 'date_range';
+				}
+            }
+
+            // Date format
+            $date_format = hesk_POST('date_format');
+            if ($date_format == 'custom')
+            {
+            	$date_format = hesk_POST('date_format_custom');
+            }
+
+            $cf['date_format'] = preg_replace('/[^a-zA-Z0-9 \/\.\_+\-,;:#(){}\[\]\'@*]/', '', $date_format);
+
+            $cf['value'] = array('dmin' => $cf['dmin'], 'dmax' => $cf['dmax'], 'date_format' => $cf['date_format']);
+
+			break;
+
+		case 'email':
+			$cf['email_multi'] = hesk_POST('email_multi') ? 1 : 0;
+			$cf['value'] = array('multiple' => $cf['email_multi']);
+			break;
+
+		case 'hidden':
+			$cf['hidden_max_length'] = hesk_checkMinMax(intval(hesk_POST('hidden_max_length')), 1, 10000, 255);
+			$cf['hidden_default_value'] = stripslashes(hesk_input(hesk_POST('hidden_default_value'), 0, 0, HESK_SLASH));
+			$cf['value'] = array('max_length' => $cf['hidden_max_length'], 'default_value' => $cf['hidden_default_value']);
+			break;
+
+		default:
+			$cf['type'] = 'text';
+			$cf['max_length'] = hesk_checkMinMax(intval(hesk_POST('max_length')), 1, 10000, 255);
+			$cf['default_value'] = stripslashes(hesk_input(hesk_POST('default_value'), 0, 0, HESK_SLASH));
+			$cf['value'] = array('max_length' => $cf['max_length'], 'default_value' => $cf['default_value']);
+
+	}
+
+	// Enable
+	$cf['use'] = hesk_POST('use') == 2 ? 2 : 1;
+
+	// req
+	$cf['req'] = hesk_POST('req');
+	$cf['req'] = $cf['req'] == 2 ? 2 : ($cf['req'] == 1 ? 1 : 0);
+
+	// Private fields cannot be req for customers
+	if ($cf['use'] == 2 && $cf['req'] == 1)
+	{
+		$cf['req'] = 0;
+	}
+
+	// Located above or below "Message"?
+	$cf['place'] = hesk_POST('place') ? 1 : 0;
+
+	// Get allowed categories
+	if (hesk_POST('category'))
+	{
+		$cf['category'] = 1;
+		$cf['categories'] = hesk_POST_array('categories');
+
+		foreach ($cf['categories'] as $key => $cat_id)
+		{
+			if ( ! isset($hesk_settings['categories'][$cat_id]) )
+			{
+				unset($cf['categories'][$key]);
+			}
+		}
+
+		if ( ! count($cf['categories']))
+		{
+			$hesk_error_buffer[] = $hesklang['cf_nocat'];
+            $errors[] = 'categories';
+		}
+	}
+	else
+	{
+		$cf['category'] = 0;
+		$cf['categories'] = array();
+	}
+
+	// Any errors?
+	if (count($hesk_error_buffer))
+	{
+		$_SESSION['new_cf'] = $cf;
+		$_SESSION['new_cf']['errors'] = $errors;
+		return false;
+	}
+
+	$cf['names'] = addslashes(json_encode($cf['names']));
+	$cf['value'] = $cf['type'] == 'date' ? json_encode($cf['value']) : addslashes(json_encode($cf['value']));
+
+	return $cf;
+} // END cf_validate()
+
+
+function new_cf()
+{
+	global $hesk_settings, $hesklang;
+	global $hesk_error_buffer;
+
+	// A security check
+	# hesk_token_check('POST');
+
+	// Validate inputs
+	if (($cf = cf_validate()) == false)
+	{
+		$tmp = '';
+		foreach ($hesk_error_buffer as $error)
+		{
+			$tmp .= "<li>$error</li>\n";
+		}
+		$hesk_error_buffer = $tmp;
+
+		$hesk_error_buffer = $hesklang['rfm'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
+		hesk_process_messages($hesk_error_buffer,'custom_fields.php');
+	}
+
+	// Get the lowest available custom field ID
+	$res = hesk_dbQuery("SELECT `id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_fields` WHERE `use`='0' ORDER BY `id` ASC LIMIT 1");
+	$row = hesk_dbFetchRow($res);
+	$_SESSION['cford'] = intval($row[0]);
+
+	// Insert custom field into database
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_fields` SET
+	`use`      = '{$cf['use']}',
+	`place`    = '{$cf['place']}',
+	`type`     = '{$cf['type']}',
+	`req`      = '{$cf['req']}',
+	`category` = ".(count($cf['categories']) ? "'".json_encode($cf['categories'])."'" : 'NULL').",
+	`name`     = '".hesk_dbEscape($cf['names'])."',
+	`value`    = ".(strlen($cf['value']) ? "'".hesk_dbEscape($cf['value'])."'" : 'NULL').",
+	`order`    = 990
+	WHERE `id`={$_SESSION['cford']}");
+
+	// Update order
+	update_cf_order();
+
+	// Clear cache
+	hesk_purge_cache('cf');
+
+	// Show success
+	hesk_process_messages($hesklang['cf_added'],'custom_fields.php','SUCCESS');
+
+} // End new_cf()
diff --git a/hesk/admin/custom_statuses.php b/hesk/admin/custom_statuses.php
new file mode 100644
index 0000000..1b5a58f
--- /dev/null
+++ b/hesk/admin/custom_statuses.php
@@ -0,0 +1,572 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+define('LOAD_TABS',1);
+
+// Get all the req files and functions
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+require(HESK_PATH . 'inc/setup_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+// Check permissions for this feature
+hesk_checkPermission('can_man_settings');
+
+// Load statuses
+require_once(HESK_PATH . 'inc/statuses.inc.php');
+
+// What should we do?
+if ( $action = hesk_REQUEST('a') )
+{
+	if ($action == 'edit_status') {edit_status();}
+	elseif ( defined('HESK_DEMO') ) {hesk_process_messages($hesklang['ddemo'], 'custom_statuses.php', 'NOTICE');}
+	elseif ($action == 'new_status') {new_status();}
+	elseif ($action == 'save_status') {save_status();}
+	elseif ($action == 'remove_status') {remove_status();}
+}
+
+// Print header
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+// Print main manage users page
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+/* This will handle error, success and notice messages */
+if (!hesk_SESSION('edit_status') && !hesk_SESSION(array('new_status','errors'))) {
+    hesk_handle_messages();
+}
+
+
+// Number of custom statuses
+$hesk_settings['num_custom_statuses'] = count($hesk_settings['statuses']) - 6;
+
+$reached_status_limit = $hesk_settings['num_custom_statuses'] >= 100;
+
+// Did we reach the custom statuses limit?
+if ($reached_status_limit && $action !== 'edit_status') {
+    hesk_show_info($hesklang['status_limit']);
+}
+
+?>
+<div class="main__content tools">
+    <section class="tools__between-head">
+        <h2><?php echo $hesklang['statuses']; ?></h2>
+        <?php if (!$reached_status_limit && $action !== 'edit_status'): ?>
+        <div class="btn btn--blue-border" ripple="ripple" data-action="create-custom-status">
+            <?php echo $hesklang['new_status']; ?>
+        </div>
+        <?php endif; ?>
+    </section>
+    <div class="table-wrapper status">
+        <div class="table">
+            <table id="default-table" class="table sindu-table">
+                <thead>
+                <tr>
+                    <th><?php echo $hesklang['status']; ?></th>
+                    <th><?php echo $hesklang['csscl']; ?></th>
+                    <th><?php echo $hesklang['tickets']; ?></th>
+                    <th><?php echo $hesklang['cbc']; ?></th>
+                    <th></th>
+                </tr>
+                </thead>
+                <tbody>
+                <tr class="title">
+                    <td colspan="5"><?php echo $hesklang['status_hesk']; ?></td>
+                </tr>
+                <?php
+                // Number of tickets per status
+                $tickets_all = array();
+
+                $res = hesk_dbQuery('SELECT COUNT(*) AS `cnt`, `status` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'tickets` GROUP BY `status`');
+                while ($tmp = hesk_dbFetchAssoc($res)) {
+                    $tickets_all[$tmp['status']] = $tmp['cnt'];
+                }
+
+                $is_custom = false;
+
+                $i = 1;
+
+                foreach ($hesk_settings['statuses'] as $tmp_id => $status) {
+                    $status['span'] = isset($status['class']) ? '<span class="' . $status['class'] . '">' : '<span style="color: ' . $status['color'] . '">';
+                    $status['color'] = isset($status['class']) ? $status['span'] . '.' . $status['class'] . '</span>' : $status['span'] . $status['color'] . '</span>';
+                    $status['tickets'] = isset($tickets_all[$tmp_id]) ? $tickets_all[$tmp_id] : 0;
+                    $status['can_customers_change'] = ! isset($status['can_customers_change']) ? '' : ($status['can_customers_change'] == 1 ? $hesklang['yes'] : $hesklang['no']);
+
+                    if (!$is_custom && $tmp_id > 5) {
+                        $is_custom = true;
+                        echo '
+        <tr class="title">
+        <td colspan="5">' . $hesklang['status_custom'] . '</td>
+        </tr>
+        ';
+                    }
+
+                    $table_row = '';
+                    if (isset($_SESSION['statusord']) && $_SESSION['statusord'] == $tmp_id) {
+                        $table_row = 'class="ticket-new"';
+                        unset($_SESSION['statusord']);
+                    }
+                    ?>
+                    <tr <?php echo $table_row; ?>>
+                        <td><?php echo $status['name']; ?></td>
+                        <td><?php echo $status['color']; ?></td>
+                        <td><a href="show_tickets.php?<?php echo 's'.$tmp_id.'=1'; ?>&amp;s_my=1&amp;s_ot=1&amp;s_un=1" alt="<?php echo $hesklang['list_tkt_status']; ?>" title="<?php echo $hesklang['list_tkt_status']; ?>"><?php echo $status['tickets']; ?></a></td>
+                        <td><?php echo $status['can_customers_change']; ?></td>
+                        <td class="nowrap buttons">
+                            <?php $modal_id = hesk_generate_delete_modal($hesklang['confirm_deletion'],
+                                $hesklang['confirm_delete_status'],
+                                'custom_statuses.php?a=remove_status&amp;id='. $tmp_id .'&amp;token='. hesk_token_echo(0)); ?>
+                            <p>
+                            <?php if ($is_custom): ?>
+                                <a href="custom_statuses.php?a=edit_status&amp;id=<?php echo $tmp_id; ?>" class="edit" title="<?php echo $hesklang['edit']; ?>">
+                                    <svg class="icon icon-edit-ticket">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-edit-ticket"></use>
+                                    </svg>
+                                </a>
+                                <?php if ($status['tickets'] > 0): ?>
+                                    <a onclick="alert('<?php echo hesk_makeJsString($hesklang['status_not_empty']); ?>');"
+                                       style="cursor: not-allowed"
+                                       class="delete"
+                                       title="<?php echo $hesklang['status_not_empty']; ?>">
+                                        <svg class="icon icon-delete">
+                                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-delete"></use>
+                                        </svg>
+                                    </a>
+                                <?php else: ?>
+                                    <a class="delete" href="javascript:" data-modal="[data-modal-id='<?php echo $modal_id; ?>']">
+                                        <svg class="icon icon-delete">
+                                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-delete"></use>
+                                        </svg>
+                                    </a>
+                                <?php
+                                endif;
+                            endif;
+                            ?>
+                            </p>
+                        </td>
+                    </tr>
+                    <?php
+                } // End foreach
+
+                if ($hesk_settings['num_custom_statuses'] == 0):
+                ?>
+                    <tr class="title">
+                        <td colspan="5"><?php echo $hesklang['status_custom']; ?></td>
+                    </tr>
+                    <tr>
+                        <td colspan="5"><?php echo $hesklang['status_custom_none']; ?></td>
+                    </tr>
+                <?php endif; ?>
+                </tbody>
+            </table>
+        </div>
+    </div>
+</div>
+<script type="text/javascript" src="<?php echo HESK_PATH; ?>inc/jscolor/jscolor.min.js"></script>
+<script type="text/javascript">
+    function hesk_preview(jscolor) {
+        document.getElementById('color_preview').style.color = "#" + jscolor;
+    }
+</script>
+<div class="right-bar create-status" <?php echo hesk_SESSION('edit_status') || hesk_SESSION(array('new_status','errors')) ? 'style="display: block"' : ''; ?>>
+    <form action="custom_statuses.php" method="post" name="form1" class="form <?php echo hesk_SESSION(array('new_status','errors')) ? 'invalid' : ''; ?>">
+        <div class="right-bar__body form">
+            <h3>
+                <a href="<?php echo hesk_SESSION('edit_status') ? 'custom_statuses.php' : 'javascript:'; ?>">
+                    <svg class="icon icon-back">
+                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-back"></use>
+                    </svg>
+                    <span><?php echo hesk_SESSION('edit_status') ? $hesklang['edit_status'] : $hesklang['new_status']; ?></span>
+                </a>
+            </h3>
+            <?php
+            /* This will handle error, success and notice messages */
+            if (hesk_SESSION(array('new_status', 'errors'))) {
+                echo '<div style="margin: -24px -24px 10px -16px;">';
+                hesk_handle_messages();
+                echo '</div>';
+            }
+
+            $names = hesk_SESSION(array('new_status','names'));
+            $errors = hesk_SESSION(array('new_status','errors'));
+            $errors = is_array($errors) ? $errors : array();
+
+            if ($hesk_settings['can_sel_lang'] && count($hesk_settings['languages']) > 1) {
+                echo '<h4>' . $hesklang['status'] . '</h4>';
+                foreach ($hesk_settings['languages'] as $lang => $info) { ?>
+                    <div class="form-group">
+                        <label><?php echo $lang; ?></label>
+                        <input type="text" class="form-control <?php echo in_array('names', $errors) ? 'isError' : ''; ?>" name="name[<?php echo $lang; ?>" value="<?php echo (isset($names[$lang]) ? $names[$lang] : ''); ?>">
+                    </div>
+                <?php }
+            } else { ?>
+                <div class="form-group">
+                    <label><?php echo $hesklang['status']; ?></label>
+                    <input type="text" class="form-control <?php echo in_array('names', $errors) ? 'isError' : ''; ?>" name="name[<?php echo $hesk_settings['language']; ?>]"
+                           value="<?php echo isset($names[$hesk_settings['language']]) ? $names[$hesk_settings['language']] : ''; ?>">
+                </div>
+            <?php } ?>
+            <div class="form-group color">
+                <?php $color = hesk_validate_color_hex(hesk_SESSION(array('new_status','color'))); ?>
+                <label><?php echo $hesklang['color']; ?></label>
+                <input type="text" class="form-control jscolor {hash:true, uppercase:false, onFineChange:'hesk_preview(this)'}" name="color" value="<?php echo $color; ?>">
+                <span id="color_preview" style="color:<?php echo $color; ?>"><?php echo $hesklang['clr_view']; ?></span>
+            </div>
+            <div class="form-switcher">
+                <?php $can_customers_change = hesk_SESSION(array('new_status','can_customers_change'), 0); ?>
+                <label class="switch-checkbox">
+                    <input type="checkbox" name="can_customers_change" <?php if ($can_customers_change) {echo 'checked';} ?>>
+                    <div class="switch-checkbox__bullet">
+                        <i>
+                            <svg class="icon icon-close">
+                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                            </svg>
+                            <svg class="icon icon-tick">
+                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                            </svg>
+                        </i>
+                    </div>
+                    <span><?php echo $hesklang['ccc']; ?></span>
+                </label>
+            </div>
+            <?php if (isset($_SESSION['edit_status'])): ?>
+                <input type="hidden" name="a" value="save_status">
+                <input type="hidden" name="id" value="<?php echo intval($_SESSION['new_status']['id']); ?>">
+            <?php else: ?>
+                <input type="hidden" name="a" value="new_status">
+            <?php endif; ?>
+            <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>" />
+            <button type="submit" class="btn btn-full save" ripple="ripple"><?php echo $hesklang['status_save']; ?></button>
+        </div>
+    </form>
+</div>
+<?php
+
+hesk_cleanSessionVars( array('new_status', 'edit_status') );
+
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+
+/*** START FUNCTIONS ***/
+
+
+function save_status()
+{
+	global $hesk_settings, $hesklang;
+	global $hesk_error_buffer;
+
+	// A security check
+	# hesk_token_check('POST');
+
+	// Get custom status ID
+	$id = intval( hesk_POST('id') ) or hesk_error($hesklang['status_e_id']);
+
+	// Validate inputs
+	if (($status = status_validate()) == false)
+	{
+		$_SESSION['edit_status'] = true;
+		$_SESSION['new_status']['id'] = $id;
+
+		$tmp = '';
+		foreach ($hesk_error_buffer as $error)
+		{
+			$tmp .= "<li>$error</li>\n";
+		}
+		$hesk_error_buffer = $tmp;
+
+		$hesk_error_buffer = $hesklang['rfm'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
+		hesk_process_messages($hesk_error_buffer,'custom_statuses.php');
+	}
+
+    // Remove # from color
+    $color = str_replace('#', '', $status['color']);
+
+	// Add custom status data into database
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_statuses` SET
+	`name` = '".hesk_dbEscape($status['names'])."',
+	`color` = '{$color}',
+	`can_customers_change` = '{$status['can_customers_change']}'
+	WHERE `id`={$id}");
+
+	// Clear cache
+	hesk_purge_cache('status');
+
+	// Show success
+	$_SESSION['statusord'] = $id;
+	hesk_process_messages($hesklang['status_mdf'],'custom_statuses.php','SUCCESS');
+
+} // End save_status()
+
+
+function edit_status()
+{
+	global $hesk_settings, $hesklang;
+
+	// Get custom status ID
+	$id = intval( hesk_GET('id') ) or hesk_error($hesklang['status_e_id']);
+
+	// Get details from the database
+	$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_statuses` WHERE `id`={$id} LIMIT 1");
+	if ( hesk_dbNumRows($res) != 1 )
+	{
+		hesk_error($hesklang['status_not_found']);
+	}
+	$status = hesk_dbFetchAssoc($res);
+
+	$status['names'] = json_decode($status['name'], true);
+	unset($status['name']);
+
+    $status['color'] = '#'.$status['color'];
+
+	$_SESSION['new_status'] = $status;
+	$_SESSION['edit_status'] = true;
+
+} // End edit_status()
+
+
+function update_status_order()
+{
+	global $hesk_settings, $hesklang;
+
+	// Get list of current custom statuses
+	$res = hesk_dbQuery("SELECT `id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_statuses` ORDER BY `order` ASC");
+
+	// Update database
+	$i = 10;
+	while ( $status = hesk_dbFetchAssoc($res) )
+	{
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_statuses` SET `order`=".intval($i)." WHERE `id`='".intval($status['id'])."'");
+		$i += 10;
+	}
+
+	return true;
+
+} // END update_status_order()
+
+
+function remove_status()
+{
+	global $hesk_settings, $hesklang;
+
+	// A security check
+	hesk_token_check();
+
+	// Get ID
+	$id = intval( hesk_GET('id') ) or hesk_error($hesklang['status_e_id']);
+
+    // Any tickets with this status?
+    $res = hesk_dbQuery("SELECT COUNT(*) AS `cnt`, `status` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `status` = {$id}");
+    if (hesk_dbResult($res) > 0)
+    {
+        hesk_process_messages($hesklang['status_not_empty'],'./custom_statuses.php');
+    }
+
+	// Reset the custom status
+	hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_statuses` WHERE `id`={$id}");
+
+	// Were we successful?
+	if ( hesk_dbAffectedRows() == 1 )
+	{
+		// Update order
+		update_status_order();
+
+		// Clear cache
+		hesk_purge_cache('status');
+
+		// Delete custom status data from tickets
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `custom{$id}`=''");
+
+		// Show success message
+		hesk_process_messages($hesklang['status_deleted'],'./custom_statuses.php','SUCCESS');
+	}
+	else
+	{
+		hesk_process_messages($hesklang['status_not_found'],'./custom_statuses.php');
+	}
+
+} // End remove_status()
+
+
+function status_validate()
+{
+	global $hesk_settings, $hesklang;
+	global $hesk_error_buffer;
+
+	$hesk_error_buffer = array();
+
+	// Get names
+	$status['names'] = hesk_POST_array('name');
+
+	// Make sure only valid names pass
+	foreach ($status['names'] as $key => $name)
+	{
+		if ( ! isset($hesk_settings['languages'][$key]))
+		{
+			unset($status['names'][$key]);
+		}
+		else
+		{
+			$name = is_array($name) ? '' : hesk_input($name, 0, 0, HESK_SLASH);
+
+			if (strlen($name) < 1)
+			{
+				unset($status['names'][$key]);
+			}
+			else
+			{
+				$status['names'][$key] = stripslashes($name);
+			}
+		}
+	}
+
+	// No name entered?
+    $errors = array();
+	if ( ! count($status['names']))
+	{
+		$hesk_error_buffer[] = $hesklang['err_status'];
+		$errors[] = 'names';
+	}
+
+	// Color
+	$status['color'] = hesk_validate_color_hex(hesk_POST('color'));
+
+	// Can customers change it?
+	$status['can_customers_change'] = hesk_POST('can_customers_change') ? 1 : 0;
+
+	// Any errors?
+	if (count($hesk_error_buffer))
+	{
+		$_SESSION['new_status'] = $status;
+		$_SESSION['new_status']['errors'] = $errors;
+		return false;
+	}
+
+	$status['names'] = addslashes(json_encode($status['names']));
+
+	return $status;
+} // END status_validate()
+
+
+function new_status()
+{
+	global $hesk_settings, $hesklang;
+	global $hesk_error_buffer;
+
+	// A security check
+	# hesk_token_check('POST');
+
+	// Validate inputs
+	if (($status = status_validate()) == false)
+	{
+		$tmp = '';
+		foreach ($hesk_error_buffer as $error)
+		{
+			$tmp .= "<li>$error</li>\n";
+		}
+		$hesk_error_buffer = $tmp;
+
+		$hesk_error_buffer = $hesklang['rfm'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
+		hesk_process_messages($hesk_error_buffer,'custom_statuses.php');
+	}
+
+    // Did we reach status limit?
+    if (count($hesk_settings['statuses']) >= 100)
+    {
+        hesk_process_messages($hesklang['status_limit'],'custom_statuses.php');
+    }
+
+    // Lowest available ID for custom statuses is 6
+    $next_id = 6;
+
+	// Any existing statuses?
+    if (count($hesk_settings['statuses']) > 6)
+    {
+        // The lowest currently used ID
+        $res = hesk_dbQuery("SELECT `id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_statuses` ORDER BY `id` ASC LIMIT 1");
+        $lowest_id = hesk_dbResult($res);
+
+        if ($lowest_id > 6)
+        {
+            $next_id = 6;
+        }
+        else
+        {
+            // Minimum next ID
+          	$res = hesk_dbQuery("
+                  SELECT MIN(`t1`.`id` + 1) FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_statuses` AS `t1`
+                      LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_statuses` AS `t2`
+                           ON `t1`.`id` + 1 = `t2`.`id`
+                  WHERE `t2`.`id` IS NULL"
+            );
+            $next_id = hesk_dbResult($res);
+        }
+    }
+
+    // Remove # from color
+    $color = str_replace('#', '', $status['color']);
+
+	// Insert custom status into database
+	hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_statuses` (`id`, `name`, `color`, `can_customers_change`, `order`) VALUES (".intval($next_id).", '".hesk_dbEscape($status['names'])."', '{$color}', '{$status['can_customers_change']}', 990)");
+
+	// Update order
+	update_status_order();
+
+	// Clear cache
+	hesk_purge_cache('status');
+
+    $_SESSION['statusord'] = $next_id;
+
+	// Show success
+	hesk_process_messages($hesklang['status_added'],'custom_statuses.php','SUCCESS');
+
+} // End new_status()
+
+
+function hesk_validate_color_hex($hex, $def = '#000000')
+{
+    $hex = strtolower($hex);
+    return preg_match('/^\#[a-f0-9]{6}$/', $hex) ? $hex : $def;
+} // END hesk_validate_color_hex()
+
+
+function hesk_get_text_color($bg_color)
+{
+    // Get RGB values
+    list($r, $g, $b) = sscanf($bg_color, "#%02x%02x%02x");
+
+    // Is Black a good text color?
+    if (hesk_color_diff($r, $g, $b, 0, 0, 0) >= 500)
+    {
+        return '#000000';
+    }
+
+    // Use white instead
+    return '#ffffff';
+} // END hesk_get_text_color()
+
+
+function hesk_color_diff($R1,$G1,$B1,$R2,$G2,$B2)
+{
+    return max($R1,$R2) - min($R1,$R2) +
+           max($G1,$G2) - min($G1,$G2) +
+           max($B1,$B2) - min($B1,$B2);
+} // END hesk_color_diff()
diff --git a/hesk/admin/delete_tickets.php b/hesk/admin/delete_tickets.php
new file mode 100644
index 0000000..1596bc2
--- /dev/null
+++ b/hesk/admin/delete_tickets.php
@@ -0,0 +1,637 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+define('TEMPLATE_PATH', HESK_PATH . "theme/{$hesk_settings['site_theme']}/");
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* Set correct return URL */
+if (isset($_SERVER['HTTP_REFERER']))
+{
+	$url = hesk_input($_SERVER['HTTP_REFERER']);
+    $url = str_replace('&amp;','&',$url);
+	if ($tmp = strstr($url,'show_tickets.php'))
+    {
+    	$referer = $tmp;
+    }
+	elseif ($tmp = strstr($url,'find_tickets.php'))
+    {
+    	$referer = $tmp;
+    }
+    elseif ($tmp = strstr($url,'admin_main.php'))
+    {
+    	$referer = $tmp;
+    }
+    else
+    {
+    	$referer = 'admin_main.php';
+    }
+}
+else
+{
+	$referer = 'admin_main.php';
+}
+
+/* Is this a delete ticket request from within a ticket ("delete" icon)? */
+if ( isset($_GET['delete_ticket']) )
+{
+    /* Check permissions for this feature */
+	hesk_checkPermission('can_del_tickets');
+
+	/* A security check */
+	hesk_token_check();
+
+	// Tracking ID
+	$trackingID = hesk_cleanID() or die($hesklang['int_error'].': '.$hesklang['no_trackID']);
+
+	/* Get ticket info */
+	$result = hesk_dbQuery("SELECT `id`,`trackid`,`category` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `trackid`='".hesk_dbEscape($trackingID)."' LIMIT 1");
+	if (hesk_dbNumRows($result) != 1)
+	{
+		hesk_error($hesklang['ticket_not_found']);
+	}
+	$ticket = hesk_dbFetchAssoc($result);
+
+	/* Is this user allowed to delete tickets inside this category? */
+	hesk_okCategory($ticket['category']);
+
+	hesk_fullyDeleteTicket();
+
+    hesk_process_messages(sprintf($hesklang['num_tickets_deleted'],1),$referer,'SUCCESS');
+}
+
+
+/* This is a request from ticket list. Must be POST and id must be an array */
+if ( ! isset($_POST['id']) || ! is_array($_POST['id']) )
+{
+	hesk_process_messages($hesklang['no_selected'], $referer, 'NOTICE');
+}
+/* If not, then needs an action (a) POST variable set */
+elseif ( ! isset($_POST['a']) )
+{
+	hesk_process_messages($hesklang['invalid_action'], $referer);
+}
+
+$i=0;
+
+// Possible priorities
+$priorities = array(
+	'critical'	=> array('value' => 0, 'text' => $hesklang['critical'],	'formatted' => $hesklang['critical']),
+	'high'		=> array('value' => 1, 'text' => $hesklang['high'],		'formatted' => $hesklang['high']),
+	'medium'	=> array('value' => 2, 'text' => $hesklang['medium'],	'formatted' => $hesklang['medium']),
+	'low'		=> array('value' => 3, 'text' => $hesklang['low'],		'formatted' => $hesklang['low']),
+);
+
+// Assign tickets to
+if ( isset($_POST['action-type']) && $_POST['action-type'] == 'assi')
+{
+	if ( ! isset($_POST['owner']) || $_POST['owner'] == '')
+	{
+		hesk_process_messages($hesklang['assign_no'], $referer, 'NOTICE');
+	}
+
+	$end_message = array();
+	$num_assigned = 0;
+
+	// Permissions
+	$can_assign_others = hesk_checkPermission('can_assign_others',0);
+	if ($can_assign_others)
+	{
+		$can_assign_self = TRUE;
+	}
+	else
+	{
+		$can_assign_self = hesk_checkPermission('can_assign_self',0);
+	}
+
+	$owner = intval( hesk_POST('owner') );
+
+	if ($owner == -1)
+	{
+		foreach ($_POST['id'] as $this_id)
+		{
+			if ( is_array($this_id) )
+			{
+				continue;
+			}
+
+			$this_id = intval($this_id) or hesk_error($hesklang['id_not_valid']);
+
+			$revision = sprintf($hesklang['thist2'],hesk_date(),'<i>'.$hesklang['unas'].'</i>',$_SESSION['name'].' ('.$_SESSION['user'].')');
+			$res = hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `owner`=0 , `assignedby`=NULL , `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."') WHERE `id`={$this_id} LIMIT 1");
+
+			$end_message[] = sprintf($hesklang['assign_2'], $this_id);
+			$i++;
+		}
+
+		hesk_process_messages($hesklang['assign_1'],$referer,'SUCCESS');
+	}
+
+	$res = hesk_dbQuery("SELECT `id`,`user`,`name`,`email`,`isadmin`,`categories`,`notify_assigned` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `id`='{$owner}' LIMIT 1");
+	$owner_data = hesk_dbFetchAssoc($res);
+
+	if ( ! $owner_data['isadmin'])
+	{
+		$owner_data['categories']=explode(',',$owner_data['categories']);
+	}
+
+	require(HESK_PATH . 'inc/email_functions.inc.php');
+
+	foreach ($_POST['id'] as $this_id)
+	{
+		if ( is_array($this_id) )
+		{
+			continue;
+		}
+
+		$this_id = intval($this_id) or hesk_error($hesklang['id_not_valid']);
+
+		$result = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `id`={$this_id} LIMIT 1");
+		if (hesk_dbNumRows($result) != 1)
+		{
+			continue;
+		}
+		$ticket = hesk_dbFetchAssoc($result);
+
+		if ( $ticket['owner'] == $owner )
+		{
+			$end_message[] = sprintf($hesklang['assign_3'], $ticket['trackid'], $owner_data['name']);
+			$i++;
+			continue;
+		}
+		if ( $owner_data['isadmin'] || in_array($ticket['category'],$owner_data['categories']))
+		{
+			$revision = sprintf($hesklang['thist2'],hesk_date(),$owner_data['name'].' ('.$owner_data['user'].')',$_SESSION['name'].' ('.$_SESSION['user'].')');
+			hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `owner`={$owner} , `assignedby`=".intval($_SESSION['id']).", `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."') WHERE `id`={$this_id} LIMIT 1");
+
+			$end_message[] = sprintf($hesklang['assign_4'], $ticket['trackid'], $owner_data['name']);
+			$num_assigned++;
+
+			$ticket['owner'] = $owner;
+
+            /* --> Prepare message */
+
+            // 1. Generate the array with ticket info that can be used in emails
+            $info = array(
+            'email'			=> $ticket['email'],
+            'category'		=> $ticket['category'],
+            'priority'		=> $ticket['priority'],
+            'owner'			=> $ticket['owner'],
+            'trackid'		=> $ticket['trackid'],
+            'status'		=> $ticket['status'],
+            'name'			=> $ticket['name'],
+            'subject'		=> $ticket['subject'],
+            'message'		=> $ticket['message'],
+            'attachments'	=> $ticket['attachments'],
+            'dt'			=> hesk_date($ticket['dt'], true),
+            'lastchange'	=> hesk_date($ticket['lastchange'], true),
+            'id'			=> $ticket['id'],
+            'time_worked'   => $ticket['time_worked'],
+            'last_reply_by' => hesk_getReplierName($ticket),
+            );
+
+            // 2. Add custom fields to the array
+            foreach ($hesk_settings['custom_fields'] as $k => $v)
+            {
+                $info[$k] = $v['use'] ? $ticket[$k] : '';
+            }
+
+            // 3. Make sure all values are properly formatted for email
+            $ticket = hesk_ticketToPlain($info, 1, 0);
+
+            /* Notify the new owner? */
+            if ($ticket['owner'] != intval($_SESSION['id']))
+            {
+                hesk_notifyAssignedStaff(false, 'ticket_assigned_to_you');
+            }
+		}
+		else
+		{
+        	$end_message[] = sprintf($hesklang['assign_5'], $ticket['trackid'], $owner_data['name']);
+		}
+
+		$i++;
+	}
+
+	hesk_process_messages(sprintf($hesklang['assign_log'], $num_assigned, ($i - $num_assigned), implode("\n", $end_message)),$referer,($num_assigned == 0) ? 'ERROR' : ($num_assigned < $i ? 'NOTICE' : 'SUCCESS'));
+}
+
+// Change priority
+if ( array_key_exists($_POST['a'], $priorities) )
+{
+	// A security check
+	hesk_token_check('POST');
+
+	// Priority info
+	$priority = $priorities[$_POST['a']];
+
+	foreach ($_POST['id'] as $this_id)
+	{
+		if ( is_array($this_id) )
+		{
+			continue;
+		}
+
+		$this_id = intval($this_id) or hesk_error($hesklang['id_not_valid']);
+		$result = hesk_dbQuery("SELECT `priority`, `category` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `id`={$this_id} LIMIT 1");
+		if (hesk_dbNumRows($result) != 1)
+		{
+			continue;
+		}
+		$ticket = hesk_dbFetchAssoc($result);
+
+		if ($ticket['priority'] == $priority['value'])
+		{
+			continue;
+		}
+
+		hesk_okCategory($ticket['category']);
+
+		$revision = sprintf($hesklang['thist8'],hesk_date(),$priority['formatted'],$_SESSION['name'].' ('.$_SESSION['user'].')');
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `priority`='{$priority['value']}', `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."') WHERE `id`={$this_id}");
+
+		$i++;
+	}
+
+	hesk_process_messages($hesklang['pri_set_to'].' '.$priority['formatted'],$referer,'SUCCESS');
+}
+/* DELETE */
+elseif ($_POST['a']=='delete')
+{
+    /* Check permissions for this feature */
+	hesk_checkPermission('can_del_tickets');
+
+	/* A security check */
+	hesk_token_check('POST');
+
+    foreach ($_POST['id'] as $this_id)
+    {
+    	if ( is_array($this_id) )
+        {
+        	continue;
+        }
+
+        $this_id = intval($this_id) or hesk_error($hesklang['id_not_valid']);
+        $result = hesk_dbQuery("SELECT `id`,`trackid`,`category` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `id`='".intval($this_id)."' LIMIT 1");
+		if (hesk_dbNumRows($result) != 1)
+		{
+			continue;
+		}
+        $ticket = hesk_dbFetchAssoc($result);
+
+        hesk_okCategory($ticket['category']);
+
+        hesk_fullyDeleteTicket();
+        $i++;
+    }
+
+    hesk_process_messages(sprintf($hesklang['num_tickets_deleted'],$i),$referer,'SUCCESS');
+}
+/* MERGE TICKETS */
+elseif ($_POST['a']=='merge')
+{
+    /* Check permissions for this feature */
+	hesk_checkPermission('can_merge_tickets');
+
+	/* A security check */
+	hesk_token_check('POST');
+
+	/* Sort IDs, tickets will be merged to the lowest ID */
+    sort($_POST['id'], SORT_NUMERIC);
+
+    /* Select lowest ID as the target ticket */
+    $merge_into = array_shift($_POST['id']);
+
+	/* Merge tickets or throw an error */
+	if ( hesk_mergeTickets( $_POST['id'] , $merge_into ) )
+    {
+		hesk_process_messages($hesklang['merged'],$referer,'SUCCESS');
+    }
+    else
+    {
+    	$hesklang['merge_err'] .= ' ' . $_SESSION['error'];
+        hesk_cleanSessionVars($_SESSION['error']);
+    	hesk_process_messages($hesklang['merge_err'],$referer);
+    }
+}
+/* TAG/UNTAG TICKETS */
+elseif ($_POST['a']=='tag' || $_POST['a']=='untag')
+{
+    /* Check permissions for this feature */
+	hesk_checkPermission('can_add_archive');
+
+	/* A security check */
+	hesk_token_check('POST');
+
+    if ($_POST['a']=='tag')
+    {
+    	$archived = 1;
+        $action = $hesklang['num_tickets_tag'];
+    }
+    else
+    {
+		$archived = 0;
+        $action = $hesklang['num_tickets_untag'];
+    }
+
+    foreach ($_POST['id'] as $this_id)
+    {
+    	if ( is_array($this_id) )
+        {
+        	continue;
+        }
+
+        $this_id = intval($this_id) or hesk_error($hesklang['id_not_valid']);
+        $result = hesk_dbQuery("SELECT `id`,`trackid`,`category` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `id`='".intval($this_id)."' LIMIT 1");
+		if (hesk_dbNumRows($result) != 1)
+		{
+			continue;
+		}
+        $ticket = hesk_dbFetchAssoc($result);
+
+        hesk_okCategory($ticket['category']);
+
+        hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `archive`='$archived' WHERE `id`='".intval($this_id)."'");
+        $i++;
+    }
+
+    hesk_process_messages(sprintf($action,$i),$referer,'SUCCESS');
+}
+/* EXPORT */
+elseif ($_POST['a']=='export')
+{
+    /* Check permissions for this feature */
+    hesk_checkPermission('can_export');
+
+    /* A security check */
+    hesk_token_check('POST');
+
+    $ids_to_export = array();
+
+    foreach ($_POST['id'] as $this_id)
+    {
+        if ( is_array($this_id) )
+        {
+            continue;
+        }
+
+        $ids_to_export[] = intval($this_id) or hesk_error($hesklang['id_not_valid']);
+        $i++;
+    }
+
+    if ($i < 1)
+    {
+        hesk_process_messages($hesklang['no_selected'], $referer, 'NOTICE');
+    }
+
+    // Start SQL statement for selecting tickets
+    $sql = "SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `id` IN (".implode(',', $ids_to_export).") ";
+    $sql .= " AND " . hesk_myCategories();
+    $sql .= " AND " . hesk_myOwnership();
+
+    require_once(HESK_PATH . 'inc/custom_fields.inc.php');
+    require_once(HESK_PATH . 'inc/statuses.inc.php');
+    require(HESK_PATH . 'inc/export_functions.inc.php');
+
+    list($success_msg, $tickets_exported) = hesk_export_to_XML($sql, true);
+
+    if ($tickets_exported > 0)
+    {
+        hesk_process_messages($success_msg,$referer,'SUCCESS');
+    }
+    else
+    {
+        hesk_process_messages($hesklang['n2ex'],$referer,'NOTICE');
+    }
+}
+/* ANONYMIZE */
+elseif ($_POST['a']=='anonymize')
+{
+    /* Check permissions for this feature */
+    hesk_checkPermission('can_privacy');
+
+    /* A security check */
+    hesk_token_check('POST');
+
+    require(HESK_PATH . 'inc/privacy_functions.inc.php');
+
+    foreach ($_POST['id'] as $this_id)
+    {
+        if ( is_array($this_id) )
+        {
+            continue;
+        }
+
+        $this_id = intval($this_id) or hesk_error($hesklang['id_not_valid']);
+        $result = hesk_dbQuery("SELECT `id`,`trackid`,`name`,`category` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `id`='".intval($this_id)."' AND ".hesk_myOwnership()." LIMIT 1");
+        if (hesk_dbNumRows($result) != 1)
+        {
+            continue;
+        }
+        $ticket = hesk_dbFetchAssoc($result);
+
+        hesk_okCategory($ticket['category']);
+
+        hesk_anonymizeTicket(null, null, true);
+        $i++;
+    }
+
+    hesk_process_messages(sprintf($hesklang['num_tickets_anon'],$i),$referer,'SUCCESS');
+}
+/* PRINT */
+elseif ($_POST['a']=='print')
+{
+    /* Check permissions for this feature */
+	hesk_checkPermission('can_view_tickets');
+
+	/* A security check */
+	hesk_token_check('POST');
+
+    // Load custom fields
+    require_once(HESK_PATH . 'inc/custom_fields.inc.php');
+
+    // Load statuses
+    require_once(HESK_PATH . 'inc/statuses.inc.php');
+
+	// List of staff
+	if (!isset($admins))
+	{
+		$admins = array();
+		$res2 = hesk_dbQuery("SELECT `id`,`name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ORDER BY `id` ASC");
+		while ($row=hesk_dbFetchAssoc($res2))
+		{
+			$admins[$row['id']]=$row['name'];
+		}
+	}
+
+	// List of categories
+	$hesk_settings['categories'] = array();
+	$res2 = hesk_dbQuery('SELECT `id`, `name` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'categories` WHERE ' . hesk_myCategories('id') . ' ORDER BY `cat_order` ASC');
+	while ($row=hesk_dbFetchAssoc($res2))
+	{
+		$hesk_settings['categories'][$row['id']] = $row['name'];
+	}
+
+    // Print page head
+    header('Content-Type: text/html; charset=utf-8');
+
+	$tickets = array();
+    // Loop through ticket IDs and print them
+    foreach ($_POST['id'] as $this_id)
+    {
+        if ( is_array($this_id) ) {
+            continue;
+        }
+
+        $this_id = intval($this_id) or hesk_error($hesklang['id_not_valid']);
+        $result = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `id`='".intval($this_id)."' LIMIT 1");
+        if (hesk_dbNumRows($result) != 1)
+        {
+            continue;
+        }
+        $ticket = hesk_dbFetchAssoc($result);
+
+        // Check that we have proper permissions to view this ticket
+        hesk_okCategory($ticket['category']);
+
+        $can_view_ass_by     = hesk_checkPermission('can_view_ass_by', 0);
+        $can_view_unassigned = hesk_checkPermission('can_view_unassigned',0);
+
+        if ($ticket['owner'] && $ticket['owner'] != $_SESSION['id'] && ! hesk_checkPermission('can_view_ass_others',0))
+        {
+            // Maybe this user is allowed to view tickets he/she assigned?
+            if ( ! $can_view_ass_by || $ticket['assignedby'] != $_SESSION['id'])
+            {
+                hesk_error($hesklang['ycvtao']);
+            }
+        }
+
+        if (!$ticket['owner'] && ! $can_view_unassigned)
+        {
+            hesk_error($hesklang['ycovtay']);
+        }
+
+        // All good, continue...
+
+        $category['name'] = isset($hesk_settings['categories'][$ticket['category']]) ? $hesk_settings['categories'][$ticket['category']] : $hesklang['catd'];
+
+        // Get replies
+        $res  = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `replyto`='{$ticket['id']}' ORDER BY `id` ASC");
+
+        $ticket['replies'] = $res;
+        $ticket['categoryName'] = $category['name'];
+        $tickets[] = $ticket;
+    }
+
+	// Print tickets
+	require(HESK_PATH . 'inc/print_template.inc.php');
+	flush();
+
+    exit();
+}
+/* JUST CLOSE */
+else
+{
+    /* Check permissions for this feature */
+	hesk_checkPermission('can_view_tickets');
+    hesk_checkPermission('can_resolve');
+
+	/* A security check */
+	hesk_token_check('POST');
+
+	// Will we need ticket notifications?
+	if ($hesk_settings['notify_closed'])
+	{
+		require(HESK_PATH . 'inc/email_functions.inc.php');
+	}
+
+    $revision = sprintf($hesklang['thist3'],hesk_date(),$_SESSION['name'].' ('.$_SESSION['user'].')');
+
+	foreach ($_POST['id'] as $this_id)
+	{
+    	if ( is_array($this_id) )
+        {
+        	continue;
+        }
+
+		$this_id = intval($this_id) or hesk_error($hesklang['id_not_valid']);
+
+        $result = hesk_dbQuery("SELECT " . ($hesk_settings['notify_closed'] ? '*' : '`category`') . " FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `id`='".intval($this_id)."' LIMIT 1");
+        $ticket = hesk_dbFetchAssoc($result);
+
+        hesk_okCategory($ticket['category']);
+
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `status`='3', `closedat`=NOW(), `closedby`=".intval($_SESSION['id']).", `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."') WHERE `id`='".intval($this_id)."'");
+		$i++;
+
+		// Notify customer of closed ticket?
+		if ($hesk_settings['notify_closed'])
+		{
+			$ticket['dt'] = hesk_date($ticket['dt'], true);
+			$ticket['lastchange'] = hesk_date($ticket['lastchange'], true);
+			$ticket = hesk_ticketToPlain($ticket, 1, 0);
+			hesk_notifyCustomer('ticket_closed');
+		}
+	}
+
+    hesk_process_messages(sprintf($hesklang['num_tickets_closed'],$i),$referer,'SUCCESS');
+}
+
+
+/*** START FUNCTIONS ***/
+
+
+function hesk_fullyDeleteTicket()
+{
+	global $hesk_settings, $hesklang, $ticket;
+
+    /* Delete attachment files */
+	$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` WHERE `ticket_id`='".hesk_dbEscape($ticket['trackid'])."'");
+    if (hesk_dbNumRows($res))
+    {
+    	$hesk_settings['server_path'] = dirname(dirname(__FILE__));
+
+    	while ($file = hesk_dbFetchAssoc($res))
+        {
+        	hesk_unlink($hesk_settings['server_path'].'/'.$hesk_settings['attach_dir'].'/'.$file['saved_name']);
+        }
+    }
+
+    /* Delete attachments info from the database */
+	hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` WHERE `ticket_id`='".hesk_dbEscape($ticket['trackid'])."'");
+
+    /* Delete the ticket */
+	hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `id`='".intval($ticket['id'])."'");
+
+    /* Delete replies to the ticket */
+	hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `replyto`='".intval($ticket['id'])."'");
+
+    /* Delete ticket notes */
+	hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` WHERE `ticket`='".intval($ticket['id'])."'");
+
+	/* Delete ticket reply drafts */
+	hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."reply_drafts` WHERE `ticket`=".intval($ticket['id']));
+
+    return true;
+}
+?>
diff --git a/hesk/admin/edit_note.php b/hesk/admin/edit_note.php
new file mode 100644
index 0000000..757539a
--- /dev/null
+++ b/hesk/admin/edit_note.php
@@ -0,0 +1,115 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* Check permissions for this feature */
+hesk_checkPermission('can_view_tickets');
+
+// Ticket ID
+$trackingID = hesk_cleanID() or die($hesklang['int_error'].': '.$hesklang['no_trackID']);
+
+// Note ID
+$noteID = intval( hesk_REQUEST('note') ) or die($hesklang['int_error'].': '.$hesklang['mis_note']);
+
+// Get ticket info
+$result = hesk_dbQuery("SELECT `id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `trackid`='".hesk_dbEscape($trackingID)."' LIMIT 1");
+if (hesk_dbNumRows($result) != 1)
+{
+	hesk_error($hesklang['ticket_not_found']);
+}
+$ticket = hesk_dbFetchAssoc($result);
+
+// Get note info
+$result = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` WHERE `id`={$noteID}");
+if (hesk_dbNumRows($result) != 1)
+{
+	hesk_error($hesklang['no_note']);
+}
+$note = hesk_dbFetchAssoc($result);
+
+// Make sure the note matches the ticket and the user has permission to edit it
+if ($note['ticket'] != $ticket['id'] || ( ! hesk_checkPermission('can_del_notes',0) && $note['who'] != $_SESSION['id']) )
+{
+	hesk_error($hesklang['perm_deny']);
+}
+
+// Save changes?
+if (isset($_POST['save']))
+{
+	// A security check
+	hesk_token_check('POST');
+
+	// Get message
+	$tmpvar['message'] = nl2br( hesk_makeURL( hesk_input( hesk_POST('message') ) ) );
+
+	// If we have message or attachments do the update
+	if ( strlen($tmpvar['message']) || strlen($note['attachments']) )
+	{
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` SET `message`='".hesk_dbEscape($tmpvar['message'])."' WHERE `id`={$noteID}");
+		hesk_process_messages($hesklang['ednote2'],'admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999),'SUCCESS');
+	}
+	// If not, delete the note
+	else
+	{
+		hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` WHERE `id`={$noteID}");
+		header('Location: admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999));
+		exit();
+	}
+}
+
+$note['message'] = hesk_msgToPlain($note['message'],0,0);
+
+/* Print header */
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+/* Print admin navigation */
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+?>
+<div class="main__content categories">
+    <div class="table-wrap">
+        <h3 style="font-size: 1.3rem; margin-top: 10px"><?php echo $hesklang['ednote']; ?></h3>
+        <form method="post" action="edit_note.php" name="form1" class="form">
+            <div class="form-group">
+                <label for="edit_message"><?php echo $hesklang['message']; ?></label>
+                <textarea style="height: inherit" name="message" class="form-control" rows="12" cols="60"><?php echo $note['message']; ?></textarea>
+            </div>
+            <div class="form-group">
+                <input type="hidden" name="save" value="1" /><input type="hidden" name="track" value="<?php echo $trackingID; ?>">
+                <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+                <input type="hidden" name="note" value="<?php echo $noteID; ?>">
+                <button type="submit" class="btn btn-full"><?php echo $hesklang['save_changes']; ?></button>
+            </div>
+        </form>
+    </div>
+</div>
+
+<p style="text-align:center"><a href="javascript:history.go(-1)"><?php echo $hesklang['back']; ?></a></p>
+
+<p>&nbsp;</p>
+
+<?php
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+?>
diff --git a/hesk/admin/edit_post.php b/hesk/admin/edit_post.php
new file mode 100644
index 0000000..372455b
--- /dev/null
+++ b/hesk/admin/edit_post.php
@@ -0,0 +1,605 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+require(HESK_PATH . 'inc/posting_functions.inc.php');
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* Check permissions for this feature */
+hesk_checkPermission('can_view_tickets');
+hesk_checkPermission('can_edit_tickets');
+
+/* Ticket ID */
+$trackingID = hesk_cleanID() or die($hesklang['int_error'].': '.$hesklang['no_trackID']);
+
+// Load custom fields
+require_once(HESK_PATH . 'inc/custom_fields.inc.php');
+
+// Load calendar JS and CSS
+define('CALENDAR',1);
+
+$is_reply = 0;
+$tmpvar = array();
+
+if (!isset($_SESSION['iserror']))
+{
+	$_SESSION['iserror'] = array();
+}
+
+/* Get ticket info */
+$result = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `trackid`='".hesk_dbEscape($trackingID)."' LIMIT 1");
+if (hesk_dbNumRows($result) != 1)
+{
+	hesk_error($hesklang['ticket_not_found']);
+}
+$ticket = hesk_dbFetchAssoc($result);
+
+// Demo mode
+if ( defined('HESK_DEMO') )
+{
+	$ticket['email']	= 'hidden@demo.com';
+}
+
+/* Is this user allowed to view tickets inside this category? */
+hesk_okCategory($ticket['category']);
+
+if ( hesk_isREQUEST('reply') )
+{
+	$tmpvar['id'] = intval( hesk_REQUEST('reply') ) or die($hesklang['id_not_valid']);
+
+	$result = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `id`='{$tmpvar['id']}' AND `replyto`='".intval($ticket['id'])."' LIMIT 1");
+	if (hesk_dbNumRows($result) != 1)
+    {
+    	hesk_error($hesklang['id_not_valid']);
+    }
+    $reply = hesk_dbFetchAssoc($result);
+    $ticket['message'] = $reply['message'];
+    $is_reply = 1;
+}
+
+// Count number of existing attachments for this post
+$number_of_attachments = $is_reply ? hesk_countAttachments($reply['attachments']) : hesk_countAttachments($ticket['attachments']);
+
+if (isset($_POST['save']))
+{
+	/* A security check */
+	hesk_token_check('POST');
+
+	$hesk_error_buffer = array();
+
+    // Add attachments?
+    if ($hesk_settings['attachments']['use'] && $number_of_attachments < $hesk_settings['attachments']['max_number'])
+    {
+        require(HESK_PATH . 'inc/attachments.inc.php');
+        $attachments = array();
+        for ($i=$number_of_attachments+1;$i<=$hesk_settings['attachments']['max_number'];$i++)
+        {
+            $att = hesk_uploadFile($i);
+            if ($att !== false && !empty($att))
+            {
+                $attachments[$i] = $att;
+            }
+        }
+    }
+    $myattachments = '';
+
+    if ($is_reply)
+    {
+		$tmpvar['message'] = hesk_input( hesk_POST('message') ) or $hesk_error_buffer[]=$hesklang['enter_message'];
+
+	    if (count($hesk_error_buffer))
+	    {
+            // Remove any successfully uploaded attachments
+            if ($hesk_settings['attachments']['use'] && isset($attachments))
+            {
+                hesk_removeAttachments($attachments);
+            }
+
+	    	$myerror = '<ul>';
+		    foreach ($hesk_error_buffer as $error)
+		    {
+		        $myerror .= "<li>$error</li>\n";
+		    }
+	        $myerror .= '</ul>';
+	    	hesk_error($myerror);
+	    }
+
+		$tmpvar['message'] = hesk_makeURL($tmpvar['message']);
+		$tmpvar['message'] = nl2br($tmpvar['message']);
+
+        if ($hesk_settings['attachments']['use'] && !empty($attachments))
+        {
+            foreach ($attachments as $myatt)
+            {
+                hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` (`ticket_id`,`saved_name`,`real_name`,`size`) VALUES ('".hesk_dbEscape($trackingID)."','".hesk_dbEscape($myatt['saved_name'])."','".hesk_dbEscape($myatt['real_name'])."','".intval($myatt['size'])."')");
+                $myattachments .= hesk_dbInsertID() . '#' . $myatt['real_name'] .',';
+            }
+        }
+
+        hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` SET `message`='".hesk_dbEscape($tmpvar['message'])."', `attachments`=CONCAT(`attachments`, '".hesk_dbEscape($myattachments)."') WHERE `id`='".intval($tmpvar['id'])."' AND `replyto`='".intval($ticket['id'])."'");
+    }
+    else
+    {
+		$tmpvar['name']    = hesk_input( hesk_POST('name') ) or $hesk_error_buffer[]=$hesklang['enter_your_name'];
+
+        if ($hesk_settings['require_email'])
+        {
+            $tmpvar['email'] = hesk_validateEmail( hesk_POST('email'), 'ERR', 0) or $hesk_error_buffer['email']=$hesklang['enter_valid_email'];
+        }
+        else
+        {
+            $tmpvar['email'] = hesk_validateEmail( hesk_POST('email'), 'ERR', 0);
+
+            // Not required, but must be valid if it is entered
+            if ($tmpvar['email'] == '')
+            {
+                if (strlen(hesk_POST('email')))
+                {
+                    $hesk_error_buffer['email'] = $hesklang['not_valid_email'];
+                }
+            }
+        }
+
+		$tmpvar['subject'] = hesk_input( hesk_POST('subject') ) or $hesk_error_buffer[]=$hesklang['enter_ticket_subject'];
+		$tmpvar['message'] = hesk_input( hesk_POST('message') );
+        if ($hesk_settings['require_message'] == 1 && $tmpvar['message'] == '')
+        {
+            $hesk_error_buffer[] = $hesklang['enter_message'];
+        }
+
+		// Demo mode
+		if ( defined('HESK_DEMO') )
+		{
+			$tmpvar['email'] = 'hidden@demo.com';
+		}
+
+// Custom fields
+foreach ($hesk_settings['custom_fields'] as $k=>$v)
+{
+	if ($v['use'] && hesk_is_custom_field_in_category($k, $ticket['category']))
+    {
+        if ($v['type'] == 'checkbox')
+        {
+			$tmpvar[$k]='';
+
+        	if (isset($_POST[$k]) && is_array($_POST[$k]))
+            {
+				foreach ($_POST[$k] as $myCB)
+				{
+					$tmpvar[$k] .= ( is_array($myCB) ? '' : hesk_input($myCB) ) . '<br />';;
+				}
+				$tmpvar[$k]=substr($tmpvar[$k],0,-6);
+            }
+            else
+            {
+            	if ($v['req'] == 2)
+                {
+					$hesk_error_buffer[$k]=$hesklang['fill_all'].': '.$v['name'];
+                }
+            	$_POST[$k] = '';
+            }
+        }
+        elseif ($v['type'] == 'date')
+        {
+        	$tmpvar[$k] = hesk_POST($k);
+            $_SESSION["as_$k"] = '';
+
+			if (preg_match("/^[0-9]{2}\/[0-9]{2}\/[0-9]{4}$/", $tmpvar[$k]))
+			{
+            	$date = strtotime($tmpvar[$k] . ' t00:00:00 UTC');
+                $dmin = strlen($v['value']['dmin']) ? strtotime($v['value']['dmin'] . ' t00:00:00 UTC') : false;
+                $dmax = strlen($v['value']['dmax']) ? strtotime($v['value']['dmax'] . ' t00:00:00 UTC') : false;
+
+                $_SESSION["as_$k"] = $tmpvar[$k];
+
+	            if ($dmin && $dmin > $date)
+	            {
+					$hesk_error_buffer[$k] = sprintf($hesklang['d_emin'], $v['name'], hesk_custom_date_display_format($dmin, $v['value']['date_format']));
+	            }
+	            elseif ($dmax && $dmax < $date)
+	            {
+					$hesk_error_buffer[$k] = sprintf($hesklang['d_emax'], $v['name'], hesk_custom_date_display_format($dmax, $v['value']['date_format']));
+	            }
+                else
+                {
+                	$tmpvar[$k] = $date;
+                }
+			}
+            else
+            {
+				if ($v['req'] == 2)
+				{
+					$hesk_error_buffer[$k]=$hesklang['fill_all'].': '.$v['name'];
+				}
+            }
+        }
+        elseif ($v['type'] == 'email')
+        {
+			$tmp = $hesk_settings['multi_eml'];
+            $hesk_settings['multi_eml'] = $v['value']['multiple'];
+			$tmpvar[$k] = hesk_validateEmail( hesk_POST($k), 'ERR', 0);
+            $hesk_settings['multi_eml'] = $tmp;
+
+            if ($tmpvar[$k] != '')
+            {
+				$_SESSION["as_$k"] = hesk_input($tmpvar[$k]);
+            }
+            else
+            {
+            	$_SESSION["as_$k"] = '';
+
+                if ($v['req'] == 2)
+                {
+            		$hesk_error_buffer[$k] = $v['value']['multiple'] ? sprintf($hesklang['cf_noem'], $v['name']) : sprintf($hesklang['cf_noe'], $v['name']);
+                }
+            }
+        }
+		elseif ($v['req'] == 2)
+        {
+        	$tmpvar[$k]=hesk_makeURL(nl2br(hesk_input( hesk_POST($k) )));
+            if ($tmpvar[$k] == '')
+            {
+            	$hesk_error_buffer[$k]=$hesklang['fill_all'].': '.$v['name'];
+            }
+        }
+        else
+        {
+    		$tmpvar[$k]=hesk_makeURL(nl2br(hesk_input(hesk_POST($k))));
+        }
+	}
+    else
+    {
+    	$tmpvar[$k] = '';
+    }
+}
+
+	    if (count($hesk_error_buffer))
+	    {
+            // Remove any successfully uploaded attachments
+            if ($hesk_settings['attachments']['use'] && isset($attachments))
+            {
+                hesk_removeAttachments($attachments);
+            }
+
+	    	$myerror = '<ul>';
+		    foreach ($hesk_error_buffer as $error)
+		    {
+		        $myerror .= "<li>$error</li>\n";
+		    }
+	        $myerror .= '</ul>';
+	    	hesk_error($myerror);
+	    }
+
+		$tmpvar['message'] = hesk_makeURL($tmpvar['message']);
+		$tmpvar['message'] = nl2br($tmpvar['message']);
+
+        if ($hesk_settings['attachments']['use'] && !empty($attachments))
+        {
+            foreach ($attachments as $myatt)
+            {
+                hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` (`ticket_id`,`saved_name`,`real_name`,`size`) VALUES ('".hesk_dbEscape($trackingID)."','".hesk_dbEscape($myatt['saved_name'])."','".hesk_dbEscape($myatt['real_name'])."','".intval($myatt['size'])."')");
+                $myattachments .= hesk_dbInsertID() . '#' . $myatt['real_name'] .',';
+            }
+        }
+
+		$custom_SQL = '';
+		for ($i=1; $i<=50; $i++)
+		{
+			$custom_SQL .= '`custom'.$i.'`=' . (isset($tmpvar['custom'.$i]) ? "'".hesk_dbEscape($tmpvar['custom'.$i])."'" : "''") . ',';
+		}
+		$custom_SQL = rtrim($custom_SQL, ',');
+
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET
+		`name`='".hesk_dbEscape( hesk_mb_substr($tmpvar['name'], 0, 255) )."',
+		`email`='".hesk_dbEscape( hesk_mb_substr($tmpvar['email'], 0, 1000) )."',
+		`subject`='".hesk_dbEscape( hesk_mb_substr($tmpvar['subject'], 0, 255) )."',
+		`message`='".hesk_dbEscape($tmpvar['message'])."',
+        `attachments`=CONCAT(`attachments`, '".hesk_dbEscape($myattachments)."'),
+		$custom_SQL
+		WHERE `id`='".intval($ticket['id'])."'");
+    }
+
+    unset($tmpvar);
+    hesk_cleanSessionVars('tmpvar');
+
+    hesk_process_messages($hesklang['edt2'],'admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999),'SUCCESS');
+}
+
+$ticket['message'] = hesk_msgToPlain($ticket['message'],0,0);
+
+/* Print header */
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+/* Print admin navigation */
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+?>
+<div class="main__content categories ticket-create">
+    <div class="table-wrap">
+        <h3 style="margin-bottom: 20px"><?php echo $hesklang['edtt']; ?></h3>
+        <form method="post" class="form" action="edit_post.php" name="form1" enctype="multipart/form-data">
+            <?php
+            /* If it's not a reply edit all the fields */
+            if (!$is_reply)
+            {
+                ?>
+                <div class="form-group">
+                    <label for="edit_subject"><?php echo $hesklang['subject']; ?></label>
+                    <input type="text" class="form-control" id="edit_subject" name="subject" maxlength="70" value="<?php echo $ticket['subject'];?>">
+                </div>
+                <div class="form-group">
+                    <label for="edit_name"><?php echo $hesklang['name']; ?></label>
+                    <input type="text" name="name" id="edit_name" class="form-control" maxlength="50" value="<?php echo $ticket['name'];?>">
+                </div>
+                <div class="form-group">
+                    <label for="edit_email"><?php echo $hesklang['email']; ?></label>
+                    <input type="email" name="email" class="form-control" id="edit_email" maxlength="1000" value="<?php echo $ticket['email'];?>">
+                </div>
+                <?php
+                foreach ($hesk_settings['custom_fields'] as $k=>$v) {
+                    if ($v['use'] && hesk_is_custom_field_in_category($k, $ticket['category']) ) {
+                        $k_value  = $ticket[$k];
+
+                        if ($v['type'] == 'checkbox') {
+                            $k_value = explode('<br />',$k_value);
+                        }
+
+                        $v['req'] = $v['req']==2 ? '<span class="important">*</span>' : '';
+
+                        switch ($v['type']) {
+                            /* Radio box */
+                            case 'radio':
+                                echo '
+                                <div class="form-group">
+                                    <label>'.$v['name'].' '.$v['req'].'</label>
+                                    <div class="radio-list">';
+
+                                        $cls = in_array($k,$_SESSION['iserror']) ? ' class="isError" ' : '';
+
+                                        $index = 0;
+                                        foreach ($v['value']['radio_options'] as $option)
+                                        {
+                                            if (strlen($k_value) == 0)
+                                            {
+                                                $k_value = $option;
+                                                $checked = empty($v['value']['no_default']) ? 'checked' : '';
+                                            }
+                                            elseif ($k_value == $option)
+                                            {
+                                                $k_value = $option;
+                                                $checked = 'checked';
+                                            }
+                                            else
+                                            {
+                                                $checked = '';
+                                            }
+
+                                            echo '
+                                            <div class="radio-custom" style="margin-bottom: 5px">
+                                                <input type="radio" id="edit_'.$k.$index.'" name="'.$k.'" value="'.$option.'" '.$checked.' '.$cls.'>
+                                                <label for="edit_'.$k.$index.'">'.$option.'</label>
+                                            </div>';
+                                            $index++;
+                                        }
+                                    echo '</div>
+                                </div>';
+                                break;
+
+                            /* Select drop-down box */
+                            case 'select':
+
+                                $cls = in_array($k,$_SESSION['iserror']) ? ' class="isError" ' : '';
+
+                                echo '
+                                <div class="form-group">
+                                    <label for="edit_">'.$v['name'].' '.$v['req'].'</label>
+                                    <div class="dropdown-select center out-close">
+                                        <select name="'.$k.'" '.$cls.'>';
+                                        // Show "Click to select"?
+                                        if ( ! empty($v['value']['show_select']))
+                                        {
+                                            echo '<option value="">'.$hesklang['select'].'</option>';
+                                        }
+
+                                        foreach ($v['value']['select_options'] as $option)
+                                        {
+                                            if ($k_value == $option)
+                                            {
+                                                $k_value = $option;
+                                                $selected = 'selected';
+                                            }
+                                            else
+                                            {
+                                                $selected = '';
+                                            }
+
+                                            echo '<option '.$selected.'>'.$option.'</option>';
+                                        }
+                                        echo '</select>
+                                    </div>
+                                </div>';
+                                break;
+
+                            /* Checkbox */
+                            case 'checkbox':
+                                echo '
+                                <div class="form-group">
+                                    <label>'.$v['name'].' '.$v['req'].'</label>';
+
+                                $cls = in_array($k,$_SESSION['iserror']) ? ' class="isError" ' : '';
+
+                                $index = 0;
+                                foreach ($v['value']['checkbox_options'] as $option)
+                                {
+                                    if (in_array($option,$k_value))
+                                    {
+                                        $checked = 'checked';
+                                    }
+                                    else
+                                    {
+                                        $checked = '';
+                                    }
+
+                                    echo '
+                                    <div class="checkbox-custom">
+                                        <input type="checkbox" id="edit_'.$k.$index.'" name="'.$k.'[]" value="'.$option.'" '.$checked.' '.$cls.'>
+                                        <label for="edit_'.$k.$index.'"> '.$option.'</label>
+                                    </div>';
+                                    $index++;
+                                }
+
+                                echo '</div>';
+                                break;
+
+                            /* Large text box */
+                            case 'textarea':
+                                $cls = in_array($k,$_SESSION['iserror']) ? ' isError" ' : '';
+                                $k_value = hesk_msgToPlain($k_value,0,0);
+
+                                echo '
+                                <div class="form-group">
+                                    <label>'.$v['name'].' '.$v['req'].'</label>
+                                    <textarea name="'.$k.'" class="form-control'.$cls.'" style="height: inherit" rows="'.intval($v['value']['rows']).'" cols="'.intval($v['value']['cols']).'" >'.$k_value.'</textarea>
+                                </div>';
+                                break;
+
+                            // Date
+                            case 'date':
+                                $k_value = hesk_custom_date_display_format($k_value, 'm/d/Y');
+
+                                echo '
+                                <section class="param calendar">
+                                    <label>'.$v['name'].' '.$v['req'].'</label>
+                                    <div class="calendar--button">
+                                        <button type="button">
+                                            <svg class="icon icon-calendar">
+                                                <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-calendar"></use>
+                                            </svg>
+                                        </button>
+                                        <input name="'. $k .'"
+                                               value="'. $k_value .'"
+                                               type="text" class="datepicker">
+                                    </div>
+                                    <div class="calendar--value" '. ($k_value ? 'style="display: block"' : '') . '>
+                                        <span>'. $k_value .'</span>
+                                        <i class="close">
+                                            <svg class="icon icon-close">
+                                                <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-close"></use>
+                                            </svg>
+                                        </i>
+                                    </div>
+                                </section>';
+                                break;
+
+                            // Email
+                            case 'email':
+                                $cls = in_array($k,$_SESSION['iserror']) ? 'isError' : '';
+
+                                $suggest = $hesk_settings['detect_typos'] ? 'onblur="Javascript:hesk_suggestEmail(\''.$k.'\', \''.$k.'_suggestions\', 0, 1'.($v['value']['multiple'] ? ',1' : '').')"' : '';
+
+                                echo '
+                                <div class="form-group">
+                                    <label>'.$v['name'].' '.$v['req'].'</label>
+                                    <input class="form-control '.$cls.'" type="email" name="'.$k.'" id="'.$k.'" value="'.$k_value.'" size="40" '.$suggest.'>
+                                </div>
+                                <div id="'.$k.'_suggestions"></div>';
+                                break;
+
+                            // Hidden
+                            // Handle as text fields for staff
+
+                            /* Default text input */
+                            default:
+                                $k_value = hesk_msgToPlain($k_value,0,0);
+
+                                $cls = in_array($k,$_SESSION['iserror']) ? 'isError' : '';
+
+                                echo '
+                                <div class="form-group">
+                                    <label>'.$v['name'].' '.$v['req'].'</label>
+                                    <input class="form-control '.$cls.'" type="text" name="'.$k.'" size="40" maxlength="'.intval($v['value']['max_length']).'" value="'.$k_value.'">
+                                </div>';
+                        }
+                    }
+                }
+                ?>
+                <?php
+            }
+            ?>
+            <div class="form-group">
+                <label for="edit_message"><?php echo $hesklang['message']; ?></label>
+                <textarea style="height: inherit" class="form-control" id="edit_message" name="message" rows="12" cols="60"><?php echo $ticket['message']; ?></textarea>
+            </div>
+
+            <?php
+            // attachments
+            if ($hesk_settings['attachments']['use'] && $number_of_attachments < $hesk_settings['attachments']['max_number'])
+            {
+                echo '<div class="form-group">';
+                echo '<label>' . $hesklang['attachments'] . ' (<a class="link" href="javascript:" onclick="hesk_window(\'../file_limits.php\',250,500);return false;">' . $hesklang['ful'] . '</a>)</label>';
+                for ($i=$number_of_attachments+1;$i<=$hesk_settings['attachments']['max_number'];$i++)
+                {
+                    echo '<input type="file" name="attachment['.$i.']" size="50" /><br />';
+                }
+                echo '</div>';
+            }
+            ?>
+            <input type="hidden" name="save" value="1">
+            <input type="hidden" name="track" value="<?php echo $trackingID; ?>">
+            <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+            <?php
+            if ($is_reply)
+            {
+                ?>
+                <input type="hidden" name="reply" value="<?php echo $tmpvar['id']; ?>" />
+                <?php
+            }
+            ?>
+            <button type="submit" class="btn btn-full" style="display: inline-flex; height: 48px">
+                <?php echo $hesklang['save_changes']; ?>
+            </button>
+            <a href="javascript:history.go(-1)" class="btn btn--blue-border"><?php echo $hesklang['back']; ?></a>
+        </form>
+    </div>
+</div>
+
+<p style="text-align:center"></p>
+
+<p>&nbsp;</p>
+
+<?php
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+
+function hesk_countAttachments($attachments_string)
+{
+    if ( ! strlen($attachments_string) || strpos($attachments_string, ',') === false)
+    {
+        return 0;
+    }
+
+    $att = explode(',', substr($attachments_string, 0, -1));
+
+    return count($att);
+
+} // END hesk_countAttachments()
diff --git a/hesk/admin/email_templates.php b/hesk/admin/email_templates.php
new file mode 100644
index 0000000..6842b24
--- /dev/null
+++ b/hesk/admin/email_templates.php
@@ -0,0 +1,427 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* Check permissions for this feature */
+hesk_checkPermission('can_email_tpl');
+
+// Define required constants
+define('LOAD_TABS',1);
+
+// Get valid email templates
+require(HESK_PATH . 'inc/email_functions.inc.php');
+$emails = array_keys(hesk_validEmails());
+
+// Which language are we editing?
+if ($hesk_settings['can_sel_lang'])
+{
+	$hesk_settings['edit_language'] = hesk_REQUEST('edit_language');
+	if ( ! isset($hesk_settings['languages'][$hesk_settings['edit_language']]) )
+	{
+		$hesk_settings['edit_language'] = $hesk_settings['language'];
+	}
+}
+else
+{
+	$hesk_settings['edit_language'] = $hesk_settings['language'];
+}
+
+// What should we do?
+if ( $action = hesk_REQUEST('a') )
+{
+	if ($action == 'edit') {}
+	elseif ( defined('HESK_DEMO') ) {hesk_process_messages($hesklang['ddemo'], 'email_templates.php', 'NOTICE');}
+	elseif ($action == 'save') {save_et();}
+}
+
+/* Print header */
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+/* Print main manage users page */
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+/* This will handle error, success and notice messages */
+if ($action != 'edit') {
+    hesk_handle_messages();
+}
+
+?>
+<div class="main__content tools">
+    <section class="tools__between-head fw">
+        <div class="head--tooltip">
+            <h2><?php echo $hesklang['et_title']; ?></h2>
+            <span><?php echo $hesklang['et_intro']; ?></span>
+        </div>
+        <?php if ($hesk_settings['can_sel_lang'] && count($hesk_settings['languages']) > 1): ?>
+            <form method="get" action="email_templates.php">
+            <div class="dropdown-select center out-close">
+                <select name="edit_language" onchange="this.form.submit()">
+                <?php foreach ($hesk_settings['languages'] as $lang => $info): ?>
+                    <option value="<?php echo $lang; ?>" <?php if ($lang === $hesk_settings['edit_language']): ?>selected<?php endif; ?>>
+                        <?php echo $lang; ?>
+                    </option>
+                <?php endforeach; ?>
+                </select>
+            </div>
+        </form>
+        <?php endif; ?>
+    </section>
+    <div class="table-wrapper email-templates">
+        <div class="table">
+            <table id="default-table" class="table sindu-table">
+                <thead>
+                <tr>
+                    <th><?php echo $hesklang['email_tpl_title']; ?></th>
+                    <th><?php echo $hesklang['rdesc']; ?></th>
+                    <th></th>
+                </tr>
+                </thead>
+                <tbody>
+                <?php
+                $all_files = true;
+                $all_writable = true;
+                foreach ($emails as $email):
+                    $eml_file = et_file_path($email);
+                ?>
+                <tr>
+                    <td><?php echo $email; ?>.txt</td>
+                    <td><?php echo $hesklang['desc_'.$email]; ?></td>
+                    <td class="buttons">
+                        <?php
+                        if (!file_exists($eml_file)) {
+                            $all_files = false;
+                            echo '<span style="color:red">'.$hesklang['no_exists'].'</span>';
+                        } elseif (!is_writable($eml_file)) {
+                            $all_writable = false;
+                            echo '<span style="color:red">'.$hesklang['not_writable'].'</span>';
+                        } else {
+                            ?>
+                            <a title="<?php echo $hesklang['edit']; ?>" href="email_templates.php?a=edit&amp;id=<?php echo $email; ?>&amp;edit_language=<?php echo urlencode($hesk_settings['edit_language']); ?>" class="edit">
+                                <svg class="icon icon-edit-ticket">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-edit-ticket"></use>
+                                </svg>
+                            </a>
+                            <?php
+                        }
+                        ?>
+                    </td>
+                </tr>
+                <?php endforeach; ?>
+                </tbody>
+            </table>
+            <?php
+            // Any template missing?
+            if (!$all_files)
+            {
+                hesk_show_error(sprintf($hesklang['etfm'], $hesk_settings['languages'][$hesk_settings['edit_language']]['folder']));
+            }
+
+            // Any template not writable?
+            if (!$all_writable)
+            {
+                hesk_show_error(sprintf($hesklang['etfw'], $hesk_settings['languages'][$hesk_settings['edit_language']]['folder']));
+            }
+            ?>
+        </div>
+    </div>
+</div>
+<?php
+// EDIT
+if ($action == 'edit')
+{
+    // Get email ID
+    $email = hesk_GET('id');
+
+    // Get file path
+    $eml_file = et_file_path($email);
+
+    // Make sure the file exists and is writable
+    if ( ! file_exists($eml_file))
+    {
+        hesk_error($hesklang['et_fm']);
+    }
+    elseif ( ! is_writable($eml_file))
+    {
+        hesk_error($hesklang['et_fw']);
+    }
+
+    // Start the edit form
+    ?>
+    <div class="right-bar tools-email-template-edit" style="display: block">
+        <div class="right-bar__body form">
+            <h3>
+                <a href="email_templates.php">
+                    <svg class="icon icon-back">
+                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-back"></use>
+                    </svg>
+                    <span><?php echo $hesklang['edit_email_template']; ?></span>
+                </a>
+            </h3>
+            <?php
+            /* This will handle error, success and notice messages */
+            echo '<div style="margin: -24px -24px 10px -16px;">';
+            hesk_handle_messages();
+            echo '</div>';
+            ?>
+            <section class="param">
+                <span><?php echo $hesklang['efile']; ?></span>
+                <form method="get" action="email_templates.php">
+                    <div class="dropdown-select center out-close">
+                        <select name="id" onchange="this.form.submit()">
+                            <?php
+                            foreach ($emails as $email_tmp) {
+                                $eml_file_tmp = et_file_path($email_tmp);
+
+                                if (!file_exists($eml_file_tmp) || !is_writable($eml_file_tmp)) {
+                                    continue;
+                                }
+
+                                if ($email_tmp === $email) {
+                                    echo '<option value="'.$email_tmp.'" selected>' . $hesklang['desc_'.$email_tmp].'</option>';
+                                } else {
+                                    echo '<option value="'.$email_tmp.'">' . $hesklang['desc_'.$email_tmp].'</option>';
+                                }
+                            }
+                            ?>
+                        </select>
+                        <input type="hidden" name="a" value="edit">
+                        <input type="hidden" name="edit_language" value="<?php echo hesk_htmlspecialchars($hesk_settings['edit_language']); ?>">
+                    </div>
+                </form>
+            </section>
+            <?php if ($hesk_settings['can_sel_lang'] && count($hesk_settings['languages']) > 1): ?>
+                <section class="param">
+                    <form method="get" action="email_templates.php">
+                        <span><?php echo $hesklang['lgs']; ?></span>
+                        <div class="dropdown-select center out-close">
+                            <select name="edit_language" onchange="this.form.submit()">
+                                <?php foreach ($hesk_settings['languages'] as $lang => $info): ?>
+                                    <option value="<?php echo $lang; ?>" <?php if ($lang === $hesk_settings['edit_language']) { ?>selected<?php } ?>>
+                                        <?php echo $lang; ?>
+                                    </option>
+                                <?php endforeach; ?>
+                            </select>
+                            <input type="hidden" name="a" value="edit" />
+                            <input type="hidden" name="id" value="<?php echo $email; ?>" />
+                        </div>
+                    </form>
+                </section>
+            <?php endif; ?>
+            <form action="email_templates.php" method="post" name="form1">
+                <div class="form-group">
+                    <label for="message"><?php echo $hesklang['source'] . ': ' . substr($eml_file, 2); ?></label>
+                    <span id="HeskMsg">
+                        <textarea class="form-control" name="msg" rows="35" cols="100"><?php echo hesk_htmlspecialchars(file_get_contents($eml_file)); ?></textarea>
+                    </span>
+                </div>
+                <div class="template--tags">
+                    <label><?php echo $hesklang['insert_special']; ?></label>
+                    <div class="tag-list">
+                        <?php if ($email == 'forgot_ticket_id'): ?>
+                            <a href="javascript:" title="%%NAME%%" onclick="hesk_insertTag('NAME')">
+                                <?php echo $hesklang['name']; ?>
+                            </a>
+                            <a href="javascript:" title="%%FIRST_NAME%%" onclick="hesk_insertTag('FIRST_NAME')">
+                                <?php echo $hesklang['fname']; ?>
+                            </a>
+                            <a href="javascript:" title="%%NUM%%" onclick="hesk_insertTag('NUM')">
+                                <?php echo $hesklang['et_num']; ?>
+                            </a>
+                            <a href="javascript:" title="%%LIST_TICKETS%%" onclick="hesk_insertTag('LIST_TICKETS')">
+                                <?php echo $hesklang['et_list']; ?>
+                            </a>
+                            <a href="javascript:" title="%%SITE_TITLE%%" onclick="hesk_insertTag('SITE_TITLE')">
+                                <?php echo $hesklang['wbst_title']; ?>
+                            </a>
+                            <a href="javascript:" title="%%SITE_URL%%" onclick="hesk_insertTag('SITE_URL')">
+                                <?php echo $hesklang['wbst_url']; ?>
+                            </a>
+                        <?php elseif ($email == 'new_pm'): ?>
+                            <a href="javascript:" title="%%NAME%%" onclick="hesk_insertTag('NAME')">
+                                <?php echo $hesklang['name']; ?>
+                            </a>
+                            <a href="javascript:" title="%%FIRST_NAME%%" onclick="hesk_insertTag('FIRST_NAME')">
+                                <?php echo $hesklang['fname']; ?>
+                            </a>
+                            <a href="javascript:" title="%%SUBJECT%%" onclick="hesk_insertTag('SUBJECT')">
+                                <?php echo $hesklang['subject']; ?>
+                            </a>
+                            <a href="javascript:" title="%%MESSAGE%%" onclick="hesk_insertTag('MESSAGE')">
+                                <?php echo $hesklang['message']; ?>
+                            </a>
+                            <a href="javascript:" title="%%TRACK_URL%%" onclick="hesk_insertTag('TRACK_URL')">
+                                <?php echo $hesklang['pm_url']; ?>
+                            </a>
+                            <a href="javascript:" title="%%SITE_TITLE%%" onclick="hesk_insertTag('SITE_TITLE')">
+                                <?php echo $hesklang['wbst_title']; ?>
+                            </a>
+                            <a href="javascript:" title="%%SITE_URL%%" onclick="hesk_insertTag('SITE_URL')">
+                                <?php echo $hesklang['wbst_url']; ?>
+                            </a>
+                        <?php else: ?>
+                            <a href="javascript:" title="%%NAME%%" onclick="hesk_insertTag('NAME')">
+                                <?php echo $hesklang['name']; ?>
+                            </a>
+                            <a href="javascript:" title="%%FIRST_NAME%%" onclick="hesk_insertTag('FIRST_NAME')">
+                                <?php echo $hesklang['fname']; ?>
+                            </a>
+                            <a href="javascript:" title="%%EMAIL%%" onclick="hesk_insertTag('EMAIL')">
+                                <?php echo $hesklang['email']; ?>
+                            </a>
+                            <a href="javascript:" title="%%CATEGORY%%" onclick="hesk_insertTag('CATEGORY')">
+                                <?php echo $hesklang['category']; ?>
+                            </a>
+                            <a href="javascript:" title="%%PRIORITY%%" onclick="hesk_insertTag('PRIORITY')">
+                                <?php echo $hesklang['priority']; ?>
+                            </a>
+                            <a href="javascript:" title="%%STATUS%%" onclick="hesk_insertTag('STATUS')">
+                                <?php echo $hesklang['status']; ?>
+                            </a>
+                            <a href="javascript:" title="%%SUBJECT%%" onclick="hesk_insertTag('SUBJECT')">
+                                <?php echo $hesklang['subject']; ?>
+                            </a>
+                            <a href="javascript:" title="%%MESSAGE%%" onclick="hesk_insertTag('MESSAGE')">
+                                <?php echo $hesklang['message']; ?>
+                            </a>
+                            <a href="javascript:" title="%%CREATED%%" onclick="hesk_insertTag('CREATED')">
+                                <?php echo $hesklang['created_on']; ?>
+                            </a>
+                            <a href="javascript:" title="%%UPDATED%%" onclick="hesk_insertTag('UPDATED')">
+                                <?php echo $hesklang['updated_on']; ?>
+                            </a>
+                            <a href="javascript:" title="%%OWNER%%" onclick="hesk_insertTag('OWNER')">
+                                <?php echo $hesklang['owner']; ?>
+                            </a>
+                            <a href="javascript:" title="%%LAST_REPLY_BY%%" onclick="hesk_insertTag('LAST_REPLY_BY')">
+                                <?php echo $hesklang['last_replier']; ?>
+                            </a>
+                            <a href="javascript:" title="%%TIME_WORKED%%" onclick="hesk_insertTag('TIME_WORKED')">
+                                <?php echo $hesklang['ts']; ?>
+                            </a>
+                            <a href="javascript:" title="%%TRACK_ID%%" onclick="hesk_insertTag('TRACK_ID')">
+                                <?php echo $hesklang['trackID']; ?>
+                            </a>
+                            <a href="javascript:" title="%%ID%%" onclick="hesk_insertTag('ID')">
+                                <?php echo $hesklang['seqid']; ?>
+                            </a>
+                            <a href="javascript:" title="%%TRACK_URL%%" onclick="hesk_insertTag('TRACK_URL')">
+                                <?php echo $hesklang['ticket_url']; ?>
+                            </a>
+                            <a href="javascript:" title="%%SITE_TITLE%%" onclick="hesk_insertTag('SITE_TITLE')">
+                                <?php echo $hesklang['wbst_title']; ?>
+                            </a>
+                            <a href="javascript:" title="%%SITE_URL%%" onclick="hesk_insertTag('SITE_URL')">
+                                <?php echo $hesklang['wbst_url']; ?>
+                            </a>
+                            <?php
+                            foreach ($hesk_settings['custom_fields'] as $k=>$v)
+                            {
+                                if ($v['use'])
+                                {
+                                    echo '<a href="javascript:" title="%%'.strtoupper($k).'%%" onclick="hesk_insertTag(\''.strtoupper($k).'\')">'.$v['name'].'</a>';
+                                }
+                            }
+                        endif;
+                        ?>
+                    </div>
+                </div>
+                <div class="right-bar__footer">
+                    <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>" />
+                    <input type="hidden" name="a" value="save" />
+                    <input type="hidden" name="edit_language" value="<?php echo hesk_htmlspecialchars($hesk_settings['edit_language']); ?>" />
+                    <input type="hidden" name="id" value="<?php echo $email; ?>" />
+                    <button type="submit" class="btn btn-full save" ripple="ripple"><?php echo $hesklang['et_save']; ?></button>
+                </div>
+            </form>
+        </div>
+    </div>
+    <?php
+} // END EDIT
+
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+
+/*** START FUNCTIONS ***/
+
+
+function save_et()
+{
+	global $hesk_settings, $hesklang;
+
+	// A security check
+	# hesk_token_check('POST');
+
+	// Get email ID
+	$email = hesk_POST('id');
+
+	// Get file path
+	$eml_file = et_file_path($email);
+
+	// Make sure the file exists and is writable
+	if ( ! file_exists($eml_file))
+	{
+   		hesk_error($hesklang['et_fm']);
+	}
+	elseif ( ! is_writable($eml_file))
+	{
+		hesk_error($hesklang['et_fw']);
+	}
+
+	// Get message
+	$message = trim(hesk_POST('msg'));
+
+	// Do we need to remove backslashes from the message?
+	if ( ! HESK_SLASH)
+	{
+    	$message = stripslashes($message);
+	}
+
+	// We won't accept an empty message
+	if ( ! strlen($message))
+	{
+		hesk_process_messages($hesklang['et_empty'],'email_templates.php?a=edit&id=' . $email . '&edit_language='.$hesk_settings['edit_language']);
+	}
+
+	// Save to the file
+	file_put_contents($eml_file, $message);
+
+	// Show success
+    $_SESSION['et_id'] = $email;
+    hesk_process_messages($hesklang['et_saved'],'email_templates.php?edit_language='.$hesk_settings['edit_language'],'SUCCESS');
+} // End save_et()
+
+
+function et_file_path($id)
+{
+	global $hesk_settings, $hesklang, $emails;
+
+	if ( ! in_array($id, $emails))
+	{
+    	hesk_error($hesklang['inve']);
+	}
+
+	return HESK_PATH . 'language/' . $hesk_settings['languages'][$hesk_settings['edit_language']]['folder'] . '/emails/' . $id . '.txt';
+} // END et_file_path()
\ No newline at end of file
diff --git a/hesk/admin/export.php b/hesk/admin/export.php
new file mode 100644
index 0000000..881a2c0
--- /dev/null
+++ b/hesk/admin/export.php
@@ -0,0 +1,557 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+require(HESK_PATH . 'inc/reporting_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+// Check permissions for this feature
+hesk_checkPermission('can_export');
+
+// Just a delete file action?
+$delete = hesk_GET('delete');
+if (strlen($delete) && preg_match('/^hesk_export_[0-9_\-]+$/', $delete))
+{
+    hesk_unlink(HESK_PATH.$hesk_settings['cache_dir'].'/'.$delete.'.zip');
+    hesk_process_messages($hesklang['fd'], hesk_verifyGoto(), 'SUCCESS');
+}
+
+// Load custom fields
+require_once(HESK_PATH . 'inc/custom_fields.inc.php');
+
+// Load statuses
+require_once(HESK_PATH . 'inc/statuses.inc.php');
+
+// Set default values
+define('CALENDAR',1);
+define('MAIN_PAGE',1);
+define('LOAD_TABS',1);
+
+$selected = array(
+	'w'    => array(0=>'',1=>''),
+	'time' => array(1=>'',2=>'',3=>'',4=>'',5=>'',6=>'',7=>'',8=>'',9=>'',10=>'',11=>'',12=>''),
+);
+$is_all_time = 0;
+
+// Default this month to date
+$date_from = date('Y-m-d',mktime(0, 0, 0, date("m"), 1, date("Y")));
+$date_to = date('Y-m-d');
+$input_datefrom = date('m/d/Y', strtotime('last month'));
+$input_dateto = date('m/d/Y');
+
+/* Date */
+if (!empty($_GET['w']))
+{
+	$df = preg_replace('/[^0-9]/','', hesk_GET('datefrom') );
+    if (strlen($df) == 8)
+    {
+    	$date_from = substr($df,4,4) . '-' . substr($df,0,2) . '-' . substr($df,2,2);
+        $input_datefrom = substr($df,0,2) . '/' . substr($df,2,2) . '/' . substr($df,4,4);
+    }
+    else
+    {
+    	$date_from = date('Y-m-d', strtotime('last month') );
+    }
+
+	$dt = preg_replace('/[^0-9]/','', hesk_GET('dateto') );
+    if (strlen($dt) == 8)
+    {
+    	$date_to = substr($dt,4,4) . '-' . substr($dt,0,2) . '-' . substr($dt,2,2);
+        $input_dateto = substr($dt,0,2) . '/' . substr($dt,2,2) . '/' . substr($dt,4,4);
+    }
+    else
+    {
+    	$date_to = date('Y-m-d');
+    }
+
+    if ($date_from > $date_to)
+    {
+        $tmp = $date_from;
+        $tmp2 = $input_datefrom;
+
+        $date_from = $date_to;
+        $input_datefrom = $input_dateto;
+
+        $date_to = $tmp;
+        $input_dateto = $tmp2;
+
+        $note_buffer = $hesklang['datetofrom'];
+    }
+
+    if ($date_to > date('Y-m-d'))
+    {
+    	$date_to = date('Y-m-d');
+        $input_dateto = date('m/d/Y');
+    }
+
+	$selected['w'][1]='checked="checked"';
+    $selected['time'][3]='selected="selected"';
+}
+else
+{
+	$selected['w'][0]='checked="checked"';
+	$_GET['time'] = intval( hesk_GET('time', 3) );
+
+    switch ($_GET['time'])
+    {
+    	case 1:
+			/* Today */
+			$date_from = date('Y-m-d');
+			$date_to = $date_from;
+			$selected['time'][1]='selected="selected"';
+            $is_all_time = 1;
+        break;
+
+    	case 2:
+			/* Yesterday */
+			$date_from = date('Y-m-d',mktime(0, 0, 0, date("m"), date("d")-1, date("Y")));
+			$date_to = $date_from;
+			$selected['time'][2]='selected="selected"';
+            $is_all_time = 1;
+        break;
+
+    	case 4:
+			/* Last month */
+			$date_from = date('Y-m-d',mktime(0, 0, 0, date("m")-1, 1, date("Y")));
+			$date_to = date('Y-m-d',mktime(0, 0, 0, date("m"), 0, date("Y")));
+			$selected['time'][4]='selected="selected"';
+        break;
+
+    	case 5:
+			/* Last 30 days */
+			$date_from = date('Y-m-d',mktime(0, 0, 0, date("m")-1, date("d"), date("Y")));
+			$date_to = date('Y-m-d');
+			$selected['time'][5]='selected="selected"';
+        break;
+
+    	case 6:
+			/* This week */
+			list($date_from,$date_to)=dateweek(0);
+            $date_to = date('Y-m-d');
+			$selected['time'][6]='selected="selected"';
+        break;
+
+    	case 7:
+			/* Last week */
+			list($date_from,$date_to)=dateweek(-1);
+			$selected['time'][7]='selected="selected"';
+        break;
+
+    	case 8:
+			/* This business week */
+			list($date_from,$date_to)=dateweek(0,1);
+            $date_to = date('Y-m-d');
+			$selected['time'][8]='selected="selected"';
+        break;
+
+    	case 9:
+			/* Last business week */
+			list($date_from,$date_to)=dateweek(-1,1);
+			$selected['time'][9]='selected="selected"';
+        break;
+
+    	case 10:
+			/* This year */
+			$date_from = date('Y').'-01-01';
+			$date_to = date('Y-m-d');
+			$selected['time'][10]='selected="selected"';
+        break;
+
+    	case 11:
+			/* Last year */
+			$date_from = date('Y')-1 . '-01-01';
+			$date_to = date('Y')-1 . '-12-31';
+			$selected['time'][11]='selected="selected"';
+        break;
+
+    	case 12:
+			/* All time */
+			$date_from = hesk_getOldestDate();
+			$date_to = date('Y-m-d');
+			$selected['time'][12]='selected="selected"';
+            $is_all_time = 1;
+        break;
+
+        default:
+        	$_GET['time'] = 3;
+			$selected['time'][3]='selected="selected"';
+    }
+
+}
+
+unset($tmp);
+
+// Start SQL statement for selecting tickets
+$sql = "SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE ";
+
+// Some default settings
+$archive = array(1=>0,2=>0);
+$s_my = array(1=>1,2=>1);
+$s_ot = array(1=>1,2=>1);
+$s_un = array(1=>1,2=>1);
+
+// --> TICKET CATEGORY
+$category = intval( hesk_GET('category', 0) );
+
+// Make sure user has access to this category
+if ($category && hesk_okCategory($category, 0) )
+{
+	$sql .= " `category`='{$category}' ";
+}
+// No category selected, show only allowed categories
+else
+{
+	$sql .= hesk_myCategories();
+}
+
+// Show only tagged tickets?
+if ( ! empty($_GET['archive']) )
+{
+	$archive[1]=1;
+	$sql .= " AND `archive`='1' ";
+}
+
+// Ticket owner preferences
+$fid = 1;
+require(HESK_PATH . 'inc/assignment_search.inc.php');
+
+// --> TICKET STATUS
+$status = $hesk_settings['statuses'];
+
+foreach ($status as $k => $v)
+{
+	if (empty($_GET['s'.$k]))
+    {
+    	unset($status[$k]);
+    }
+}
+
+// How many statuses are we pulling out of the database?
+$tmp = count($status);
+
+// Do we need to search by status?
+if ( $tmp < 6 )
+{
+	// If no statuses selected, show all
+	if ($tmp == 0)
+	{
+		$status = $hesk_settings['statuses'];
+	}
+	else
+	{
+		// Add to the SQL
+		$sql .= " AND `status` IN ('" . implode("','", array_keys($status) ) . "') ";
+	}
+}
+
+// --> TICKET PRIORITY
+$possible_priority = array(
+0 => 'CRITICAL',
+1 => 'HIGH',
+2 => 'MEDIUM',
+3 => 'LOW',
+);
+
+$priority = $possible_priority;
+
+foreach ($priority as $k => $v)
+{
+	if (empty($_GET['p'.$k]))
+    {
+    	unset($priority[$k]);
+    }
+}
+
+// How many priorities are we pulling out of the database?
+$tmp = count($priority);
+
+// Create the SQL based on the number of priorities we need
+if ($tmp == 0 || $tmp == 4)
+{
+	// Nothing or all selected, no need to modify the SQL code
+    $priority = $possible_priority;
+}
+else
+{
+	// A custom selection of priorities
+	$sql .= " AND `priority` IN ('" . implode("','", array_keys($priority) ) . "') ";
+}
+
+// Prepare variables used in search and forms
+require_once(HESK_PATH . 'inc/prepare_ticket_export.inc.php');
+
+////////////////////////////////////////////////////////////////////////////////
+
+// Can view tickets that are unassigned or assigned to others?
+$can_view_ass_others = hesk_checkPermission('can_view_ass_others',0);
+$can_view_unassigned = hesk_checkPermission('can_view_unassigned',0);
+
+// Category options
+$category_options = '';
+$my_cat = array();
+$res2 = hesk_dbQuery("SELECT `id`, `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE " . hesk_myCategories('id') . " ORDER BY `cat_order` ASC");
+while ($row=hesk_dbFetchAssoc($res2))
+{
+	$my_cat[$row['id']] = hesk_msgToPlain($row['name'], 1);
+	$row['name'] = (hesk_mb_strlen($row['name']) > 50) ? hesk_mb_substr($row['name'],0,50) . '...' : $row['name'];
+	$cat_selected = ($row['id'] == $category) ? 'selected="selected"' : '';
+	$category_options .= '<option value="'.$row['id'].'" '.$cat_selected.'>'.$row['name'].'</option>';
+}
+
+// Generate export file
+if (isset($_GET['w']))
+{
+    require_once(HESK_PATH . 'inc/export_functions.inc.php');
+    list($success_msg, $tickets_exported) = hesk_export_to_XML($sql);
+}
+
+/* Print header */
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+/* Print main manage users page */
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+/* This will handle error, success and notice messages */
+hesk_handle_messages();
+
+// If an export was generated, show the link to download
+if (isset($success_msg))
+{
+	if ($tickets_exported > 0)
+	{
+		hesk_show_success($success_msg);
+	}
+	else
+	{
+		hesk_show_notice($hesklang['n2ex']);
+	}
+}
+?>
+<div class="main__content reports">
+    <h2>
+        <?php echo $hesklang['export']; ?>
+        <div class="tooltype right out-close">
+            <svg class="icon icon-info">
+                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+            </svg>
+            <div class="tooltype__content">
+                <div class="tooltype__wrapper">
+                    <?php echo $hesklang['export_intro']; ?>
+                </div>
+            </div>
+        </div>
+    </h2>
+    <form name="showt" action="export.php" method="get">
+        <div class="reports__range pl0">
+            <h4><?php echo $hesklang['dtrg']; ?></h4>
+            <div class="reports__range_form form">
+                <div class="radio-list">
+                    <div class="radio-custom">
+                        <input type="radio" name="w" value="0" id="w0" <?php echo $selected['w'][0]; ?>>
+                        <label for="w0">&nbsp;</label>
+                        <div class="dropdown-select center out-close">
+                            <select name="time" onclick="document.getElementById('w0').checked = true" onchange="document.getElementById('w0').checked = true" style="margin-top:5px;margin-bottom:5px;">
+                                <option value="1" <?php echo $selected['time'][1]; ?>><?php echo $hesklang['r1']; ?> (<?php echo $hesklang['d'.date('w')]; ?>)</option>
+                                <option value="2" <?php echo $selected['time'][2]; ?>><?php echo $hesklang['r2']; ?> (<?php echo $hesklang['d'.date('w',mktime(0, 0, 0, date('m'), date('d')-1, date('Y')))]; ?>)</option>
+                                <option value="3" <?php echo $selected['time'][3]; ?>><?php echo $hesklang['r3']; ?> (<?php echo $hesklang['m'.date('n')]; ?>)</option>
+                                <option value="4" <?php echo $selected['time'][4]; ?>><?php echo $hesklang['r4']; ?> (<?php echo $hesklang['m'.date('n',mktime(0, 0, 0, date('m')-1, 1, date('Y')))]; ?>)</option>
+                                <option value="5" <?php echo $selected['time'][5]; ?>><?php echo $hesklang['r5']; ?></option>
+                                <option value="6" <?php echo $selected['time'][6]; ?>><?php echo $hesklang['r6']; ?></option>
+                                <option value="7" <?php echo $selected['time'][7]; ?>><?php echo $hesklang['r7']; ?></option>
+                                <option value="8" <?php echo $selected['time'][8]; ?>><?php echo $hesklang['r8']; ?></option>
+                                <option value="9" <?php echo $selected['time'][9]; ?>><?php echo $hesklang['r9']; ?></option>
+                                <option value="10" <?php echo $selected['time'][10]; ?>><?php echo $hesklang['r10']; ?> (<?php echo date('Y'); ?>)</option>
+                                <option value="11" <?php echo $selected['time'][11]; ?>><?php echo $hesklang['r11']; ?> (<?php echo date('Y',mktime(0, 0, 0, date('m'), date('d'), date('Y')-1)); ?>)</option>
+                                <option value="12" <?php echo $selected['time'][12]; ?>><?php echo $hesklang['r12']; ?></option>
+                            </select>
+                        </div>
+                    </div>
+                    <div class="radio-custom">
+                        <input type="radio" name="w" value="1" id="w1" <?php echo $selected['w'][1]; ?>>
+                        <label for="w1">&nbsp;</label>
+                        <?php echo $hesklang['from']; ?>
+                        <section class="param calendar" style="margin-left: 10px; margin-right: 10px">
+                            <div class="calendar--button">
+                                <button type="button" onclick="document.getElementById('w1').checked = true">
+                                    <svg class="icon icon-calendar">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-calendar"></use>
+                                    </svg>
+                                </button>
+                                <input name="datefrom"
+                                       id="datefrom"
+                                    <?php if ($input_datefrom) {echo 'value="'.$input_datefrom.'"';} ?>
+                                       type="text" class="datepicker">
+                            </div>
+                            <div class="calendar--value" <?php echo ($input_datefrom ? 'style="display: block"' : ''); ?>>
+                                <span><?php echo $input_datefrom; ?></span>
+                                <i class="close">
+                                    <svg class="icon icon-close">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                    </svg>
+                                </i>
+                            </div>
+                        </section>
+                        <?php echo $hesklang['to']; ?>
+                        <section class="param calendar" style="margin-left: 10px;">
+                            <div class="calendar--button">
+                                <button type="button" onclick="document.getElementById('w1').checked = true">
+                                    <svg class="icon icon-calendar">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-calendar"></use>
+                                    </svg>
+                                </button>
+                                <input name="dateto"
+                                       id="dateto"
+                                    <?php if ($input_dateto) {echo 'value="'.$input_dateto.'"';} ?>
+                                       type="text" class="datepicker">
+                            </div>
+                            <div class="calendar--value" <?php echo ($input_dateto ? 'style="display: block"' : ''); ?>>
+                                <span><?php echo $input_dateto; ?></span>
+                                <i class="close">
+                                    <svg class="icon icon-close">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                    </svg>
+                                </i>
+                            </div>
+                        </section>
+                    </div>
+                </div>
+            </div>
+        </div>
+        <section class="reports__checkbox">
+            <h3><?php echo $hesklang['status']; ?></h3>
+            <?php
+            hesk_get_status_checkboxes($status);
+            ?>
+        </section>
+        <section class="reports__checkbox">
+            <h3><?php echo $hesklang['priority']; ?></h3>
+            <div class="checkbox-custom">
+                <input type="checkbox" name="p0" id="p0" value="1" <?php if (isset($priority[0])) {echo 'checked';} ?>>
+                <label for="p0"><?php echo $hesklang['critical']; ?></label>
+            </div>
+            <div class="checkbox-custom">
+                <input type="checkbox" name="p1" id="p1" value="1" <?php if (isset($priority[1])) {echo 'checked';} ?>>
+                <label for="p1"><?php echo $hesklang['high']; ?></label>
+            </div>
+            <div class="checkbox-custom">
+                <input type="checkbox" name="p2" id="p2" value="1" <?php if (isset($priority[2])) {echo 'checked';} ?>>
+                <label for="p2"><?php echo $hesklang['medium']; ?></label>
+            </div>
+            <div class="checkbox-custom">
+                <input type="checkbox" name="p3" id="p3" value="1" <?php if (isset($priority[3])) {echo 'checked';} ?>>
+                <label for="p3"><?php echo $hesklang['low']; ?></label>
+            </div>
+        </section>
+        <section class="reports__checkbox">
+            <h3><?php echo $hesklang['assigned_to']; ?></h3>
+            <div class="checkbox-custom">
+                <input type="checkbox" name="s_my" id="s_my" value="1" <?php if ($s_my[1]) echo 'checked'; ?>>
+                <label for="s_my"><?php echo $hesklang['s_my']; ?></label>
+            </div>
+            <?php
+            if ($can_view_unassigned)
+            {
+                ?>
+                <div class="checkbox-custom">
+                    <input type="checkbox" name="s_un" id="s_un" value="1" <?php if ($s_un[1]) echo 'checked'; ?>>
+                    <label for="s_un"><?php echo $hesklang['s_un']; ?></label>
+                </div>
+                <?php
+            }
+
+            if ($can_view_ass_others)
+            {
+                ?>
+                <div class="checkbox-custom">
+                    <input type="checkbox" name="s_ot" id="s_ot" value="1" <?php if ($s_ot[1]) echo 'checked'; ?>>
+                    <label for="reportCheck14"><?php echo $hesklang['s_ot']; ?></label>
+                </div>
+                <?php
+            }
+            ?>
+            <div class="checkbox-custom">
+                <input type="checkbox" name="archive" id="archive" value="1" <?php if ($archive[1]) echo 'checked'; ?>>
+                <label for="archive"><?php echo $hesklang['disp_only_archived']; ?></label>
+            </div>
+        </section>
+        <section class="reports__checkbox">
+            <h3><?php echo $hesklang['sort_by']; ?></h3>
+            <div class="radio-list">
+                <div class="radio-custom">
+                    <input type="radio" name="sort" id="sort_priority" value="priority" <?php if ($sort == 'priority') {echo 'checked';} ?>>
+                    <label for="sort_priority"><?php echo $hesklang['priority']; ?></label>
+                </div>
+                <div class="radio-custom">
+                    <input type="radio" name="sort" id="sort_lastchange" value="lastchange" <?php if ($sort == 'lastchange') {echo 'checked';} ?>>
+                    <label for="sort_lastchange"><?php echo $hesklang['last_update']; ?></label>
+                </div>
+                <div class="radio-custom">
+                    <input type="radio" name="sort" id="sort_name" value="name" <?php if ($sort == 'name') {echo 'checked';} ?>>
+                    <label for="sort_name"><?php echo $hesklang['name']; ?></label>
+                </div>
+                <div class="radio-custom">
+                    <input type="radio" name="sort" id="sort_subject" value="subject" <?php if ($sort == 'subject') {echo 'checked';} ?>>
+                    <label for="sort_subject"><?php echo $hesklang['subject']; ?></label>
+                </div>
+                <div class="radio-custom">
+                    <input type="radio" name="sort" id="sort_status" value="status" <?php if ($sort == 'status') {echo 'checked';} ?>>
+                    <label for="sort_status"><?php echo $hesklang['status']; ?></label>
+                </div>
+                <div class="radio-custom">
+                    <input type="radio" name="sort" id="sort_id" value="id" <?php if ($sort == 'id') {echo 'checked';} ?>>
+                    <label for="sort_id"><?php echo $hesklang['sequentially']; ?></label>
+                </div>
+            </div>
+        </section>
+        <section class="reports__checkbox">
+            <h3><?php echo $hesklang['category']; ?></h3>
+            <div class="dropdown-select center out-close">
+                <select name="category">
+                    <option value="0" ><?php echo $hesklang['any_cat']; ?></option>
+                    <?php echo $category_options; ?>
+                </select>
+            </div>
+        </section>
+        <section class="reports__checkbox">
+            <h3><?php echo $hesklang['order']; ?></h3>
+            <div class="radio-list">
+                <div class="radio-custom">
+                    <input type="radio" name="asc" id="asc_1" value="1" <?php if ($asc) {echo 'checked';} ?>>
+                    <label for="asc_1"><?php echo $hesklang['ascending']; ?></label>
+                </div>
+                <div class="radio-custom">
+                    <input type="radio" name="asc" id="asc_0" value="0" <?php if (!$asc) {echo 'checked';} ?>>
+                    <label for="asc_0"><?php echo $hesklang['descending']; ?></label>
+                </div>
+            </div>
+        </section>
+        <div class="reports__export">
+            <input type="hidden" name="cot" value="1">
+            <button class="btn btn-full" ripple="ripple" data-action="reports-export"><?php echo $hesklang['export_btn']; ?></button>
+        </div>
+    </form>
+</div>
+
+<?php
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+?>
diff --git a/hesk/admin/export_ticket.php b/hesk/admin/export_ticket.php
new file mode 100644
index 0000000..6a5efc4
--- /dev/null
+++ b/hesk/admin/export_ticket.php
@@ -0,0 +1,54 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+require(HESK_PATH . 'inc/privacy_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+// Check permissions for this feature
+hesk_checkPermission('can_export');
+
+// A security check
+hesk_token_check();
+
+// Tracking ID
+$trackingID = hesk_cleanID() or die($hesklang['int_error'].': '.$hesklang['no_trackID']);
+
+// Generate SQL for the ticket, make sure the user has access to it
+$sql = "SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `trackid`='".hesk_dbEscape($trackingID)."' AND ";
+$sql .= hesk_myCategories();
+$sql .= " AND " . hesk_myOwnership();
+$sql .= " LIMIT 1";
+
+require_once(HESK_PATH . 'inc/custom_fields.inc.php');
+require_once(HESK_PATH . 'inc/statuses.inc.php');
+require(HESK_PATH . 'inc/export_functions.inc.php');
+
+list($success_msg, $tickets_exported) = hesk_export_to_XML($sql, true);
+
+if ($tickets_exported == 1)
+{
+    hesk_process_messages($success_msg,'admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999),'SUCCESS');
+}
+
+hesk_error($hesklang['n2ex']);
diff --git a/hesk/admin/find_tickets.php b/hesk/admin/find_tickets.php
new file mode 100644
index 0000000..46a1cc5
--- /dev/null
+++ b/hesk/admin/find_tickets.php
@@ -0,0 +1,290 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+define('CALENDAR',1);
+$_SESSION['hide']['ticket_list'] = true;
+
+/* Check permissions for this feature */
+hesk_checkPermission('can_view_tickets');
+
+$_SERVER['PHP_SELF'] = './admin_main.php';
+
+// Load custom fields
+require_once(HESK_PATH . 'inc/custom_fields.inc.php');
+
+// Load statuses
+require_once(HESK_PATH . 'inc/statuses.inc.php');
+
+/* Print header */
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+/* Print admin navigation */
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+?>
+<div class="main__content tickets">
+    <div style="margin-left: -16px; margin-right: -24px;">
+        <?php
+
+        /* This will handle error, success and notice messages */
+        hesk_handle_messages();
+        ?>
+    </div>
+<?php
+$header_text = '
+    <section style="display: flex; align-items: center; justify-content: space-between; margin-bottom: 16px">
+        <h2 style="font-size: 18px; font-weight: bold">'. $hesklang['tickets_found'] .' (%%HESK_TICKET_COUNT%%)</h2>
+    </section>';
+
+// This SQL code will be used to retrieve results
+$sql_final = "SELECT
+`id`,
+`trackid`,
+`name`,
+`email`,
+`category`,
+`priority`,
+`subject`,
+LEFT(`message`, 400) AS `message`,
+`dt`,
+`lastchange`,
+`firstreply`,
+`closedat`,
+`status`,
+`openedby`,
+`firstreplyby`,
+`closedby`,
+`replies`,
+`staffreplies`,
+`owner`,
+`time_worked`,
+`lastreplier`,
+`replierid`,
+`archive`,
+`locked`
+";
+
+foreach ($hesk_settings['custom_fields'] as $k=>$v)
+{
+	if ($v['use'])
+	{
+		$sql_final .= ", `".$k."`";
+	}
+}
+
+$sql_final.= " FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE ";
+
+// This code will be used to count number of results
+$sql_count = "SELECT COUNT(*) FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE ";
+
+// This is common SQL for both queries
+$sql = "";
+
+// Some default settings
+$archive = array(1=>0,2=>0);
+$s_my = array(1=>1,2=>1);
+$s_ot = array(1=>1,2=>1);
+$s_un = array(1=>1,2=>1);
+
+// --> TICKET CATEGORY
+$category = intval( hesk_GET('category', 0) );
+
+// Make sure user has access to this category
+if ($category && hesk_okCategory($category, 0) )
+{
+	$sql .= " `category`='{$category}' ";
+}
+// No category selected, show only allowed categories
+else
+{
+	$sql .= hesk_myCategories();
+}
+
+// Show only tagged tickets?
+if ( ! empty($_GET['archive']) )
+{
+	$archive[2]=1;
+	$sql .= " AND `archive`='1' ";
+}
+
+// Ticket owner preferences
+$fid = 2;
+require(HESK_PATH . 'inc/assignment_search.inc.php');
+
+$hesk_error_buffer = '';
+$no_query = 0;
+
+// Search query
+$q = hesk_input( hesk_GET('q', '') );
+
+// No query entered?
+if ( ! strlen($q) )
+{
+	$hesk_error_buffer .= $hesklang['fsq'];
+	$no_query = 1;
+}
+
+// What field are we searching in
+$what = hesk_GET('what', '') or $hesk_error_buffer .= '<br />' . $hesklang['wsel'];
+
+// Sequential ID supported?
+if ($what == 'seqid' && ! $hesk_settings['sequential'])
+{
+	$what = 'trackid';
+}
+
+// Setup SQL based on searching preferences
+if ( ! $no_query)
+{
+	$sql .= " AND ";
+
+	switch ($what)
+	{
+		case 'trackid':
+		    $sql  .= " ( `trackid` = '".hesk_dbEscape($q)."' OR `merged` LIKE '%#".hesk_dbEscape($q)."#%' ) ";
+		    break;
+		case 'name':
+		    $sql  .= "`name` LIKE '%".hesk_dbEscape( hesk_dbLike($q) )."%' COLLATE '" . hesk_dbCollate() . "' ";
+		    break;
+		case 'email':
+	         $sql  .= "`email` LIKE '%".hesk_dbEscape($q)."%' ";
+			 break;
+		case 'subject':
+		    $sql  .= "`subject` LIKE '%".hesk_dbEscape( hesk_dbLike($q) )."%' COLLATE '" . hesk_dbCollate() . "' ";
+		    break;
+		case 'message':
+		    $sql  .= " ( `message` LIKE '%".hesk_dbEscape( hesk_dbLike($q) )."%' COLLATE '" . hesk_dbCollate() . "'
+            		OR
+                    `id` IN (
+            		SELECT DISTINCT `replyto`
+                	FROM   `".hesk_dbEscape($hesk_settings['db_pfix'])."replies`
+                	WHERE  `message` LIKE '%".hesk_dbEscape( hesk_dbLike($q) )."%' COLLATE '" . hesk_dbCollate() . "' )
+                    )
+                    ";
+		    break;
+		case 'seqid':
+	         $sql  .= "`id` = '".intval($q)."' ";
+			 break;
+		case 'notes':
+		    $sql  .= "`id` IN (
+            		SELECT DISTINCT `ticket`
+                	FROM   `".hesk_dbEscape($hesk_settings['db_pfix'])."notes`
+                	WHERE  `message` LIKE '%".hesk_dbEscape( hesk_dbLike($q) )."%' COLLATE '" . hesk_dbCollate() . "' )
+                	";
+		    break;
+		case 'ip':
+	         $sql  .= "`ip` LIKE '".preg_replace('/[^0-9\.\%]/', '', $q)."' ";
+			 break;
+		default:
+	    	if (isset($hesk_settings['custom_fields'][$what]) && $hesk_settings['custom_fields'][$what]['use'])
+	        {
+	        	$sql .= "`".hesk_dbEscape($what)."` LIKE '%".hesk_dbEscape($q)."%' COLLATE '" . hesk_dbCollate() . "' ";
+	        }
+	        else
+	        {
+	        	$hesk_error_buffer .= '<br />' . $hesklang['invalid_search'];
+	        }
+	}
+}
+
+// Owner
+if ( $tmp = intval( hesk_GET('owner', 0) ) )
+{
+	$sql .= " AND `owner`={$tmp} ";
+	$owner_input = $tmp;
+	$hesk_error_buffer = str_replace($hesklang['fsq'],'',$hesk_error_buffer);
+}
+else
+{
+	$owner_input = 0;
+}
+
+/* Date */
+/* -> Check for compatibility with old date format */
+if (preg_match("/(\d{4})-(\d{2})-(\d{2})/", hesk_GET('dt'), $m))
+{
+	$_GET['dt']=$m[2].$m[3].$m[1];
+}
+
+/* -> Now process the date value */
+$dt = preg_replace('/[^0-9]/','', hesk_GET('dt') );
+if (strlen($dt) == 8)
+{
+	$date = substr($dt,4,4) . '-' . substr($dt,0,2) . '-' . substr($dt,2,2);
+	$date_input= substr($dt,0,2) . '/' . substr($dt,2,2) . '/' . substr($dt,4,4);
+
+	/* This search is valid even if no query is entered */
+	if ($no_query)
+	{
+		$hesk_error_buffer = str_replace($hesklang['fsq'],'',$hesk_error_buffer);
+	}
+
+	$sql .= " AND `dt` BETWEEN '{$date} 00:00:00' AND '{$date} 23:59:59' ";
+}
+else
+{
+	$date = '';
+    $date_input = '';
+}
+
+/* Any errors? */
+if (strlen($hesk_error_buffer))
+{
+	hesk_process_messages($hesk_error_buffer,'NOREDIRECT');
+}
+
+/* This will handle error, success and notice messages */
+$handle = hesk_handle_messages();
+
+# echo "$sql<br/>";
+
+// That's all the SQL we need for count
+$sql_count .= $sql;
+$sql = $sql_final . $sql;
+
+// Strip extra slashes
+$q = stripslashes($q);
+
+/* Prepare variables used in search and forms */
+require_once(HESK_PATH . 'inc/prepare_ticket_search.inc.php');
+
+/* If there has been an error message skip searching for tickets */
+if ($handle !== FALSE)
+{
+	$href = 'find_tickets.php';
+	require_once(HESK_PATH . 'inc/ticket_list.inc.php');
+}
+
+/* Clean unneeded session variables */
+hesk_cleanSessionVars('hide');
+
+/* Show the search form */
+require_once(HESK_PATH . 'inc/show_search_form.inc.php');
+
+/* Print footer */
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+?>
diff --git a/hesk/admin/generate_spam_question.php b/hesk/admin/generate_spam_question.php
new file mode 100644
index 0000000..49158c1
--- /dev/null
+++ b/hesk/admin/generate_spam_question.php
@@ -0,0 +1,46 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/setup_functions.inc.php');
+
+$spam_question = hesk_generate_SPAM_question();
+
+header("Cache-Control: no-store, no-cache, must-revalidate");
+header("Cache-Control: post-check=0, pre-check=0", false);
+header("Pragma: no-cache");
+
+header('Content-type: text/plain; charset=utf-8');
+?>
+<div class="form-group">
+    <h5></h5>
+    <button style="margin-left: 24px" type="button" class="btn btn--blue-border" onclick="Javascript:hesk_rate('generate_spam_question.php','question')">
+        <?php echo $hesklang['genq']; ?>
+    </button>
+</div>
+<div class="form-group">
+    <h5><span><?php echo $hesklang['q_q']; ?></span></h5>
+    <textarea style="margin-left: 24px;" name="s_question_ask" class="form-control" rows="3" cols="40"><?php echo addslashes(hesk_htmlspecialchars($spam_question[0])); ?></textarea>
+</div>
+<div class="form-group">
+    <h5><span><?php echo $hesklang['q_a']; ?></span></h5>
+    <input class="form-control" type="text" name="s_question_ans" value="<?php echo addslashes(hesk_htmlspecialchars($spam_question[1])); ?>">
+</div>
+<?php
+exit();
+?>
diff --git a/hesk/admin/index.php b/hesk/admin/index.php
new file mode 100644
index 0000000..8a42d45
--- /dev/null
+++ b/hesk/admin/index.php
@@ -0,0 +1,489 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+
+/* What should we do? */
+$action = hesk_REQUEST('a');
+
+switch ($action)
+{
+    case 'do_login':
+    	do_login();
+        break;
+    case 'login':
+    	print_login();
+        break;
+    case 'logout':
+    	logout();
+        break;
+    default:
+    	hesk_autoLogin();
+    	print_login();
+}
+
+/* Print footer */
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+/*** START FUNCTIONS ***/
+function do_login()
+{
+	global $hesk_settings, $hesklang;
+
+    $hesk_error_buffer = array();
+
+    $user = hesk_input( hesk_POST('user') );
+    if (empty($user))
+    {
+		$myerror = $hesk_settings['list_users'] ? $hesklang['select_username'] : $hesklang['enter_username'];
+        $hesk_error_buffer['user'] = $myerror;
+    }
+    define('HESK_USER', $user);
+
+	$pass = hesk_input( hesk_POST('pass') );
+	if (empty($pass))
+	{
+    	$hesk_error_buffer['pass'] = $hesklang['enter_pass'];
+	}
+
+	if ($hesk_settings['secimg_use'] == 2 && !isset($_SESSION['img_a_verified']))
+	{
+		// Using reCAPTCHA?
+		if ($hesk_settings['recaptcha_use'])
+		{
+			require(HESK_PATH . 'inc/recaptcha/recaptchalib_v2.php');
+
+			$resp = null;
+			$reCaptcha = new ReCaptcha($hesk_settings['recaptcha_private_key']);
+
+			// Was there a reCAPTCHA response?
+			if ( isset($_POST["g-recaptcha-response"]) )
+			{
+				$resp = $reCaptcha->verifyResponse(hesk_getClientIP(), hesk_POST("g-recaptcha-response") );
+			}
+
+			if ($resp != null && $resp->success)
+			{
+				$_SESSION['img_a_verified']=true;
+			}
+			else
+			{
+				$hesk_error_buffer['mysecnum']=$hesklang['recaptcha_error'];
+			}
+		}
+		// Using PHP generated image
+		else
+		{
+			$mysecnum = intval( hesk_POST('mysecnum', 0) );
+
+			if ( empty($mysecnum) )
+			{
+				$hesk_error_buffer['mysecnum'] = $hesklang['sec_miss'];
+			}
+			else
+			{
+				require(HESK_PATH . 'inc/secimg.inc.php');
+				$sc = new PJ_SecurityImage($hesk_settings['secimg_sum']);
+				if ( isset($_SESSION['checksum']) && $sc->checkCode($mysecnum, $_SESSION['checksum']) )
+				{
+					$_SESSION['img_a_verified'] = true;
+				}
+				else
+				{
+					$hesk_error_buffer['mysecnum'] = $hesklang['sec_wrng'];
+				}
+			}
+		}
+	}
+
+    /* Any missing fields? */
+	if (count($hesk_error_buffer)!=0)
+	{
+    	$_SESSION['a_iserror'] = array_keys($hesk_error_buffer);
+
+	    $tmp = '';
+	    foreach ($hesk_error_buffer as $error)
+	    {
+	        $tmp .= "<li>$error</li>\n";
+	    }
+	    $hesk_error_buffer = $tmp;
+
+	    $hesk_error_buffer = $hesklang['pcer'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
+	    hesk_process_messages($hesk_error_buffer,'NOREDIRECT');
+        print_login();
+        exit();
+	}
+    elseif (isset($_SESSION['img_a_verified']))
+    {
+		unset($_SESSION['img_a_verified']);
+    }
+
+	/* User entered all required info, now lets limit brute force attempts */
+	hesk_limitBfAttempts();
+
+	$result = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `user` = '".hesk_dbEscape($user)."' LIMIT 1");
+	if (hesk_dbNumRows($result) != 1)
+	{
+        hesk_session_stop();
+    	$_SESSION['a_iserror'] = array('user','pass');
+    	hesk_process_messages($hesklang['wrong_user'],'NOREDIRECT');
+        print_login();
+        exit();
+	}
+
+	$res=hesk_dbFetchAssoc($result);
+	foreach ($res as $k=>$v)
+	{
+	    $_SESSION[$k]=$v;
+	}
+
+	/* Check password */
+	if (hesk_Pass2Hash($pass) != $_SESSION['pass'])
+    {
+        hesk_session_stop();
+    	$_SESSION['a_iserror'] = array('pass');
+		hesk_process_messages($hesklang['wrong_pass'],'NOREDIRECT');
+		print_login();
+		exit();
+	}
+
+    $pass_enc = hesk_Pass2Hash($_SESSION['pass'].hesk_mb_strtolower($user).$_SESSION['pass']);
+
+    /* Check if default password */
+    if ($_SESSION['pass'] == '499d74967b28a841c98bb4baaabaad699ff3c079')
+    {
+    	hesk_process_messages($hesklang['chdp'],'NOREDIRECT','NOTICE');
+    }
+
+	// Set a tag that will be used to expire sessions after username or password change
+	$_SESSION['session_verify'] = hesk_activeSessionCreateTag($user, $_SESSION['pass']);
+
+	// We don't need the password hash anymore
+	unset($_SESSION['pass']);
+
+	/* Login successful, clean brute force attempts */
+	hesk_cleanBfAttempts();
+
+	/* Regenerate session ID (security) */
+	hesk_session_regenerate_id();
+
+	/* Remember username? */
+	if ($hesk_settings['autologin'] && hesk_POST('remember_user') == 'AUTOLOGIN')
+	{
+		hesk_setcookie('hesk_username', "$user", strtotime('+1 year'));
+		hesk_setcookie('hesk_p', "$pass_enc", strtotime('+1 year'));
+	}
+	elseif ( hesk_POST('remember_user') == 'JUSTUSER')
+	{
+		hesk_setcookie('hesk_username', "$user", strtotime('+1 year'));
+		hesk_setcookie('hesk_p', '');
+	}
+	else
+	{
+		// Expire cookie if set otherwise
+		hesk_setcookie('hesk_username', '');
+		hesk_setcookie('hesk_p', '');
+	}
+
+    /* Close any old tickets here so Cron jobs aren't necessary */
+	if ($hesk_settings['autoclose'])
+    {
+    	$revision = sprintf($hesklang['thist3'],hesk_date(),$hesklang['auto']);
+		$dt  = date('Y-m-d H:i:s',time() - $hesk_settings['autoclose']*86400);
+
+		// Notify customer of closed ticket?
+		if ($hesk_settings['notify_closed'])
+		{
+			// Get list of tickets
+			$result = hesk_dbQuery("SELECT * FROM `".$hesk_settings['db_pfix']."tickets` WHERE `status` = '2' AND `lastchange` <= '".hesk_dbEscape($dt)."' ");
+			if (hesk_dbNumRows($result) > 0)
+			{
+				global $ticket;
+
+				// Load required functions?
+				if ( ! function_exists('hesk_notifyCustomer') )
+				{
+					require(HESK_PATH . 'inc/email_functions.inc.php');
+				}
+
+				while ($ticket = hesk_dbFetchAssoc($result))
+				{
+					$ticket['dt'] = hesk_date($ticket['dt'], true);
+					$ticket['lastchange'] = hesk_date($ticket['lastchange'], true);
+					$ticket = hesk_ticketToPlain($ticket, 1, 0);
+					hesk_notifyCustomer('ticket_closed');
+				}
+			}
+		}
+
+		// Update ticket statuses and history in database
+		hesk_dbQuery("UPDATE `".$hesk_settings['db_pfix']."tickets` SET `status`='3', `closedat`=NOW(), `closedby`='-1', `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."') WHERE `status` = '2' AND `lastchange` <= '".hesk_dbEscape($dt)."' ");
+    }
+
+	/* Redirect to the destination page */
+	header('Location: ' . hesk_verifyGoto() );
+	exit();
+} // End do_login()
+
+
+function print_login()
+{
+	global $hesk_settings, $hesklang;
+
+	// Tell header to load reCaptcha API if needed
+	if ($hesk_settings['recaptcha_use'])
+	{
+		define('RECAPTCHA',1);
+	}
+
+    $hesk_settings['tmp_title'] = $hesk_settings['hesk_title'] . ' - ' .$hesklang['admin_login'];
+	require_once(HESK_PATH . 'inc/header.inc.php');
+
+	if ( hesk_isREQUEST('notice') )
+	{
+    	hesk_process_messages($hesklang['session_expired'],'NOREDIRECT');
+	}
+
+    if (!isset($_SESSION['a_iserror']))
+    {
+    	$_SESSION['a_iserror'] = array();
+    }
+
+    $login_wrapper = true;
+	?>
+    <div class="wrapper login">
+        <main class="main">
+            <div class="reg__wrap">
+                <div class="reg__image">
+                    <div class="bg-absolute"><img src="<?php echo HESK_PATH; ?>img/hero-bg.png" alt="Hesk" /></div>
+                </div>
+                <div class="reg__section">
+                    <div class="reg__box">
+                        <h2 class="reg__heading"><?php echo $hesklang['admin_login']; ?></h2>
+                        <div style="margin-right: -24px; margin-left: -16px">
+                            <?php
+                            /* This will handle error, success and notice messages */
+                            hesk_handle_messages();
+                            ?>
+                        </div>
+                        <form action="index.php" class="form <?php echo isset($_SESSION['a_iserror']) && count($_SESSION['a_iserror']) ? 'invalid' : ''; ?>" id="form1" method="post" name="form1" novalidate>
+                            <div class="form-group">
+                                <label for="regInputUsername"><?php echo $hesklang['username']; ?></label>
+                                <?php
+
+                                $cls = in_array('user',$_SESSION['a_iserror']) ? ' class="isError" ' : '';
+
+                                if ( defined('HESK_DEMO')) {
+                                    $savedUser = 'Demo';
+                                } elseif (defined('HESK_USER')) {
+                                    $savedUser = HESK_USER;
+                                } else {
+                                    $savedUser = hesk_htmlspecialchars(hesk_COOKIE('hesk_username'));
+                                }
+
+                                $is_1 = '';
+                                $is_2 = '';
+                                $is_3 = '';
+
+                                $remember_user = hesk_POST('remember_user');
+
+                                if ($hesk_settings['autologin'] && (isset($_COOKIE['hesk_p']) || $remember_user == 'AUTOLOGIN') )
+                                {
+                                    $is_1 = 'checked';
+                                }
+                                elseif (isset($_COOKIE['hesk_username']) || $remember_user == 'JUSTUSER' )
+                                {
+                                    $is_2 = 'checked';
+                                }
+                                else
+                                {
+                                    $is_3 = 'checked';
+                                }
+
+                                if ($hesk_settings['list_users']) {
+                                    echo '<select name="user" '.$cls.'>';
+                                    $res = hesk_dbQuery('SELECT `user` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'users` ORDER BY `user` ASC');
+                                    while ($row=hesk_dbFetchAssoc($res))
+                                    {
+                                        $sel = (hesk_mb_strtolower($savedUser) == hesk_mb_strtolower($row['user'])) ? 'selected="selected"' : '';
+                                        echo '<option value="'.$row['user'].'" '.$sel.'>'.$row['user'].'</option>';
+                                    }
+                                    echo '</select>';
+
+                                } else {
+                                    echo '<input type="text" class="form-control" id="regInputUsername" name="user" value="'.$savedUser.'" '.$cls.' required>';
+                                }
+                                ?>
+                                <div class="form-control__error"><?php echo $hesklang['this_field_is_required']; ?></div>
+                            </div>
+                            <div class="form-group">
+                                <label for="regInputPassword"><?php echo $hesklang['pass']; ?></label>
+                                <div class="input-group">
+                                    <?php
+                                    $class = 'class="form-control';
+                                    if (in_array('pass',$_SESSION['a_iserror'])) {
+                                        $class .= ' isError';
+                                    }
+                                    $class .= '"';
+                                    ?>
+                                    <input type="password" name="pass" id="regInputPassword" <?php echo $class; ?>
+                                        <?php if (defined('HESK_DEMO')) {echo ' value="demo1"';} ?>>
+                                    <div class="input-group-append--icon passwordIsHidden">
+                                        <svg class="icon icon-eye-close">
+                                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-eye-close"></use>
+                                        </svg>
+                                    </div>
+                                </div>
+                                <div class="form-control__error"><?php echo $hesklang['this_field_is_required']; ?></div>
+                            </div>
+                            <?php if ($hesk_settings['secimg_use'] == 2 && $hesk_settings['recaptcha_use'] != 1): ?>
+                            <div>
+                                <?php
+                                // SPAM prevention verified for this session
+                                if (isset($_SESSION['img_a_verified']))
+                                {
+                                    //-- No-op
+                                }
+                                // Use reCaptcha API v2?
+                                elseif ($hesk_settings['recaptcha_use'] == 2)
+                                {
+                                    ?>
+                                    <div class="g-recaptcha" data-sitekey="<?php echo $hesk_settings['recaptcha_public_key']; ?>"></div>
+                                    <?php
+                                }
+                                // At least use some basic PHP generated image (better than nothing)
+                                else
+                                {
+                                    $cls = in_array('mysecnum',$_SESSION['a_iserror']) ? ' class="form-control isError" ' : ' class="form-control" ';
+
+                                    echo '<div class="form-group"><label>'.$hesklang['sec_enter'].'</label><img src="'.HESK_PATH.'print_sec_img.php?'.rand(10000,99999).'" width="150" height="40" alt="'.$hesklang['sec_img'].'" title="'.$hesklang['sec_img'].'" border="1" name="secimg" style="vertical-align:middle" /> '.
+                                        '<a style="vertical-align: middle; display: inline" class="btn btn-refresh" href="javascript:" onclick="document.form1.secimg.src=\''.HESK_PATH.'print_sec_img.php?\'+ ( Math.floor((90000)*Math.random()) + 10000);">
+                                            <svg class="icon icon-refresh">
+                                                <use xlink:href="' . HESK_PATH . 'img/sprite.svg#icon-refresh"></use>
+                                            </svg>
+                                         </a>'.
+                                        '<br><br><input type="text" name="mysecnum" size="20" maxlength="5" '.$cls.'></div>';
+                                }
+                                ?>
+                            </div>
+                            <?php
+                            endif;
+                            if ($hesk_settings['autologin']):
+                            ?>
+                                <div class="radio-group">
+                                    <div class="radio-list">
+                                        <div class="radio-custom" style="margin-top: 5px;">
+                                            <input type="radio" id="remember_userAUTOLOGIN" name="remember_user" value="AUTOLOGIN" <?php echo $is_1; ?>>
+                                            <label for="remember_userAUTOLOGIN"><?php echo $hesklang['autologin']; ?></label>
+                                        </div>
+                                        <div class="radio-custom" style="margin-top: 5px;">
+                                            <input type="radio" id="remember_userJUSTUSER" name="remember_user" value="JUSTUSER" <?php echo $is_2; ?>>
+                                            <label for="remember_userJUSTUSER"><?php echo $hesklang['just_user']; ?></label>
+                                        </div>
+                                        <div class="radio-custom" style="margin-top: 5px;">
+                                            <input type="radio" id="remember_userNOTHANKS" name="remember_user" value="NOTHANKS" <?php echo $is_3; ?>>
+                                            <label for="remember_userNOTHANKS"><?php echo $hesklang['nothx']; ?></label>
+                                        </div>
+                                    </div>
+                                </div>
+                            <?php else: ?>
+                                <div class="reg__checkboxes">
+                                    <div class="form-group">
+                                        <div class="checkbox-custom">
+                                            <input type="checkbox" id="tableCheckboxId2" name="remember_user" value="JUSTUSER" <?php echo $is_2; ?> />
+                                            <label for="tableCheckboxId2"><?php echo $hesklang['remember_user']; ?></label>
+                                        </div>
+                                    </div>
+                                </div>
+                            <?php endif; ?>
+                            <div class="form__submit">
+                                <button class="btn btn-full" ripple="ripple" type="submit" id="recaptcha-submit">
+                                    <?php echo $hesklang['click_login']; ?>
+                                </button>
+                                <input type="hidden" name="a" value="do_login">
+                                <?php
+                                if (hesk_isREQUEST('goto') && $url=hesk_REQUEST('goto'))
+                                {
+                                    echo '<input type="hidden" name="goto" value="'.$url.'">';
+                                }
+                                ?>
+                            </div>
+                            <?php if ($hesk_settings['reset_pass']): ?>
+                                <div class="reg__footer">
+                                    <a href="password.php" class="link"><?php echo $hesklang['fpass']; ?></a>
+                                </div>
+                            <?php
+                            endif;
+
+                            // Use Invisible reCAPTCHA?
+                            if ($hesk_settings['secimg_use'] == 2 && $hesk_settings['recaptcha_use'] == 1 && ! isset($_SESSION['img_a_verified'])): ?>
+                                <div class="g-recaptcha" data-sitekey="<?php echo $hesk_settings['recaptcha_public_key']; ?>" data-bind="recaptcha-submit" data-callback="recaptcha_submitForm"></div>
+                            <?php endif; ?>
+                        </form>
+                    </div>
+                </div>
+            </div>
+
+	<?php
+	hesk_cleanSessionVars('a_iserror');
+
+    require_once(HESK_PATH . 'inc/footer.inc.php');
+    exit();
+} // End print_login()
+
+
+function logout() {
+	global $hesk_settings, $hesklang;
+
+    if ( ! hesk_token_check('GET', 0))
+    {
+		print_login();
+        exit();
+    }
+
+    /* Delete from Who's online database */
+	if ($hesk_settings['online'])
+	{
+    	require(HESK_PATH . 'inc/users_online.inc.php');
+		hesk_setOffline($_SESSION['id']);
+	}
+    /* Destroy session and cookies */
+	hesk_session_stop();
+
+    /* If we're using the security image for admin login start a new session */
+	if ($hesk_settings['secimg_use'] == 2)
+    {
+    	hesk_session_start();
+    }
+
+	/* Show success message and reset the cookie */
+    hesk_process_messages($hesklang['logout_success'],'NOREDIRECT','SUCCESS');
+    hesk_setcookie('hesk_p', '');
+
+    /* Print the login form */
+	print_login();
+	exit();
+} // End logout()
+
+?>
diff --git a/hesk/admin/knowledgebase_private.php b/hesk/admin/knowledgebase_private.php
new file mode 100644
index 0000000..dc3f31e
--- /dev/null
+++ b/hesk/admin/knowledgebase_private.php
@@ -0,0 +1,495 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+require(HESK_PATH . 'inc/knowledgebase_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* Is Knowledgebase enabled? */
+if ( ! $hesk_settings['kb_enable'])
+{
+	hesk_error($hesklang['kbdis']);
+}
+
+/* Can this user manage Knowledgebase or just view it? */
+$can_man_kb = hesk_checkPermission('can_man_kb',0);
+
+/* Any category ID set? */
+$catid = intval( hesk_GET('category', 1) );
+$artid = intval( hesk_GET('article', 0) );
+
+if (isset($_GET['search']))
+{
+	$query = hesk_input( hesk_GET('search') );
+}
+else
+{
+	$query = 0;
+}
+
+$hesk_settings['kb_link'] = ($artid || $catid != 1 || $query) ? '<a href="knowledgebase_private.php" class="smaller">'.$hesklang['gopr'].'</a>' : ($can_man_kb ? $hesklang['gopr'] : '');
+
+if ($hesk_settings['kb_search'] && $query)
+{
+    hesk_kb_search($query);
+}
+elseif ($artid)
+{
+	// Show drafts only to staff who can manage knowledgebase
+	if ($can_man_kb)
+	{
+		$result = hesk_dbQuery("SELECT t1.*, t2.`name` AS `cat_name`
+		FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
+		LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
+		WHERE `t1`.`id` = '{$artid}'
+		");
+	}
+	else
+	{
+		$result = hesk_dbQuery("SELECT t1.*, t2.`name` AS `cat_name`
+		FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
+		LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
+		WHERE `t1`.`id` = '{$artid}' AND `t1`.`type` IN ('0', '1')
+		");
+	}
+
+    $article = hesk_dbFetchAssoc($result) or hesk_error($hesklang['kb_art_id']);
+    hesk_show_kb_article($artid);
+}
+else
+{
+	hesk_show_kb_category($catid);
+}
+
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+
+/*** START FUNCTIONS ***/
+
+function hesk_kb_header()
+{
+    // They may be unused here, but they're used down the line. Don't delete
+	global $hesk_settings, $hesklang, $can_man_kb;
+
+	/* Print admin navigation */
+	require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+    hesk_kbSearchLarge(1);
+} // END hesk_kb_header()
+
+
+function hesk_kb_search($query)
+{
+	global $hesk_settings, $hesklang;
+
+	/* Print header */
+	require_once(HESK_PATH . 'inc/header.inc.php');
+	hesk_kb_header();
+
+	$res = hesk_dbQuery('SELECT t1.`id`, t1.`subject`, LEFT(`t1`.`content`, '.max(200, $hesk_settings['kb_substrart'] * 2).') AS `content`, t1.`rating` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_articles` AS t1 LEFT JOIN `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_categories` AS t2 ON t1.`catid` = t2.`id` '." WHERE t1.`type` IN ('0','1') AND MATCH(`subject`,`content`,`keywords`) AGAINST ('".hesk_dbEscape($query)."') LIMIT ".intval($hesk_settings['kb_search_limit']));
+    $num = hesk_dbNumRows($res);
+
+    ?>
+
+
+
+	<?php
+	if ($num == 0)
+	{
+		hesk_show_info($hesklang['nosr']);
+        hesk_show_kb_category(1,1);
+	}
+    else
+    {
+?>
+<div class="main__content categories">
+    <div class="table-wrap">
+        <h3 style="font-size: 1.3rem"><?php echo $hesklang['sr']; ?> (<?php echo $num; ?>)</h3>
+        <?php
+        while ($article = hesk_dbFetchAssoc($res))
+        {
+            $txt = hesk_kbArticleContentPreview($article['content']);
+
+            if ($hesk_settings['kb_rating'])
+            {
+                $alt = $article['rating'] ? sprintf($hesklang['kb_rated'], sprintf("%01.1f", $article['rating'])) : $hesklang['kb_not_rated'];
+                $rat = '<td width="1" valign="top">
+                    '.hesk3_get_rating($article['rating']).'
+                </td>';
+            }
+            else
+            {
+                $rat = '';
+            }
+
+            echo '
+                <div>
+                    <div>
+                        <svg class="icon icon-note" style="fill: #9c9c9c">
+                            <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-note"></use>
+                        </svg>
+                        <a class="link" href="knowledgebase_private.php?article='.$article['id'].'">'.$article['subject'].'</a>
+                        '.$rat.'
+                    </div>  
+                    <div>
+                        <svg class="icon icon-note" style="visibility: hidden">
+                            <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-note"></use>
+                        </svg>
+                        <span class="article_list">'.$txt.'</span>
+                    </div>              
+                </div>';
+        }
+        ?>
+        <div style="padding-top: 20px">
+            <a href="javascript:history.go(-1)">
+                <svg class="icon icon-back" style="width: 20px">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-back"></use>
+                </svg>
+                <?php echo $hesklang['back']; ?>
+            </a>
+        </div>
+    </div>
+</div>
+    <?php
+    } // END else
+
+} // END hesk_kb_search()
+
+
+function hesk_show_kb_article($artid)
+{
+	global $hesk_settings, $hesklang, $article;
+
+	// Print header
+    $hesk_settings['tmp_title'] = $article['subject'];
+	require_once(HESK_PATH . 'inc/header.inc.php');
+	hesk_kb_header();
+
+    // Update views by 1
+	hesk_dbQuery('UPDATE `'.hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` SET `views`=`views`+1 WHERE `id`={$artid}");
+?>
+    <div class="main__content knowledge article">
+        <div class="article__detalies">
+            <div class="article__detalies_head">
+                <h3><?php echo $hesklang['ad']; ?></h3>
+                <?php
+
+                if ($article['catid']==1)
+                {
+                    $link = 'knowledgebase_private.php';
+                }
+                else
+                {
+                    $link = 'knowledgebase_private.php?category='.$article['catid'];
+                }
+                ?>
+            </div>
+            <ul class="article__detalies_list">
+                <li>
+                    <div class="name"><?php echo $hesklang['aid']; ?></div>
+                    <div class="descr">
+                        <?php echo $article['id']; ?>
+                        <?php
+                        if ($article['type'] == 0)
+                        {
+                            echo '<a href="' . $hesk_settings['hesk_url'] . '/knowledgebase.php?article=' . $article['id'] . '">' . $hesklang['public_link'] . '</a>';
+                        }
+                        ?>
+                    </div>
+                </li>
+                <li>
+                    <div class="name"><?php echo $hesklang['category']; ?></div>
+                    <div class="descr">
+                        <a style="margin-left: 0" href="<?php echo $link; ?>"><?php echo $article['cat_name']; ?></a>
+                    </div>
+                </li>
+                <li>
+                    <div class="name"><?php echo $hesklang['dta']; ?></div>
+                    <div class="descr">
+                        <?php echo hesk_date($article['dt'], true); ?>
+                    </div>
+                </li>
+                <li>
+                    <div class="name"><?php echo $hesklang['views']; ?></div>
+                    <div class="descr"><?php echo (isset($_GET['rated']) ? $article['views'] : $article['views']+1); ?></div>
+                </li>
+                <?php
+                if ($hesk_settings['kb_rating']) {
+                    ?>
+                    <li>
+                        <div class="name"><?php echo $hesklang['rating']; ?></div>
+                        <div class="descr"><?php echo hesk3_get_rating($article['rating']); ?></div>
+                    </li>
+                    <?php
+                }
+                ?>
+            </ul>
+
+        </div>
+        <div class="article__body">
+            <?php
+            if (!isset($_GET['back']))
+            {
+                ?>
+                <div class="article__back">
+                    <a href="javascript:history.go(-1)">
+                        <svg class="icon icon-back">
+                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-back"></use>
+                        </svg>
+                        <?php echo $hesklang['back']; ?>
+                    </a>
+                </div>
+                <?php
+            }
+            ?>
+            <h2><?php echo $article['subject']; ?></h2>
+            <div class="article__description">
+                <?php echo $article['content']; ?>
+
+            </div>
+            <div class="article__attachments" style="margin-top: 20px">
+                <?php
+                if (!empty($article['attachments']))
+                {
+                    $att=explode(',',substr($article['attachments'], 0, -1));
+                    foreach ($att as $myatt)
+                    {
+                        list($att_id, $att_name) = explode('#', $myatt);
+                        echo '
+                        <svg class="icon icon-attach" style="fill: #9c9c9c">
+                            <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-attach"></use>
+                        </svg>
+                        <a class="link" href="../download_attachment.php?kb_att='.$att_id.'" rel="nofollow">
+                            '.$att_name.'
+                        </a><br>';
+                    }
+                }
+                ?>
+            </div>
+            <?php
+            // Related articles
+            if ($hesk_settings['kb_related'])
+            {
+                require(HESK_PATH . 'inc/mail/email_parser.php');
+
+                $query = hesk_dbEscape( $article['subject'] . ' ' . convert_html_to_text($article['content']) );
+
+                // Get relevant articles from the database
+                $res = hesk_dbQuery("SELECT `id`, `subject`, MATCH(`subject`,`content`,`keywords`) AGAINST ('{$query}') AS `score` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `type` IN ('0','1') AND MATCH(`subject`,`content`,`keywords`) AGAINST ('{$query}') LIMIT ".intval($hesk_settings['kb_related']+1));
+
+                // Array with related articles
+                $related_articles = array();
+
+                while ($related = hesk_dbFetchAssoc($res))
+                {
+                    // Get base match score from the first article
+                    if ( ! isset($base_score) )
+                    {
+                        $base_score = $related['score'];
+                    }
+
+                    // Ignore this article
+                    if ( $related['id'] == $artid )
+                    {
+                        continue;
+                    }
+
+                    // Stop when articles reach less than 10% of base score
+                    if ($related['score'] / $base_score < 0.10)
+                    {
+                        break;
+                    }
+
+                    // This is a valid related article
+                    $related_articles[$related['id']] = $related['subject'];
+                }
+
+                // Print related articles if we have any valid matches
+                if ( count($related_articles) )
+                {
+                    echo '<div class="article__related">';
+                    echo '<h4>'.$hesklang['relart'].'</h4>';
+                    foreach ($related_articles as $id => $subject)
+                    {
+                        echo '<p><a href="knowledgebase_private.php?article='.$id.'">'.$subject.'</a></p>';
+                    }
+                    echo '</div>';
+                }
+            }
+            ?>
+        </div>
+    </div>
+    <?php
+} // END hesk_show_kb_article()
+
+
+function hesk_show_kb_category($catid, $is_search = 0) {
+	global $hesk_settings, $hesklang;
+
+    if ($is_search == 0)
+    {
+		/* Print header */
+		require_once(HESK_PATH . 'inc/header.inc.php');
+		hesk_kb_header();
+
+		if ($catid == 1)
+	    {
+	    	echo '<span style="padding-left: 16px">' . $hesklang['priv'] . '</span>';
+	    }
+    }
+
+	$res = hesk_dbQuery("SELECT `name`,`parent` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` WHERE `id`='".intval($catid)."' LIMIT 1");
+    $thiscat = hesk_dbFetchAssoc($res) or hesk_error($hesklang['kb_cat_inv']);
+
+	if ($thiscat['parent'])
+	{
+		$link = ($thiscat['parent'] == 1) ? 'knowledgebase_private.php' : 'knowledgebase_private.php?category='.$thiscat['parent'];
+		echo '<span class="homepageh3" style="font-size: 1.4rem; padding-left: 16px">'.$hesklang['kb_cat'].': '.$thiscat['name'].'
+        &nbsp;(<a style="display: inline" class="link" href="javascript:history.go(-1)">'.$hesklang['back'].'</a>)</span>
+		';
+	}
+
+    ?>
+    <div class="main__content knowledge">
+        <h3 style="font-size: 1.3rem"><?php echo $hesklang['kb_cat_sub']; ?></h3>
+        <div class="knowledge__tabs">
+            <div class="knowledge__tabs_tab" style="display: flex">
+    <?php
+
+	$result = hesk_dbQuery("SELECT `id`,`name`,`articles`,`type` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` WHERE `parent`='".intval($catid)."' ORDER BY `parent` ASC, `cat_order` ASC");
+	if (hesk_dbNumRows($result) > 0)
+	{
+        $i = 1;
+
+        while ($cat = hesk_dbFetchAssoc($result))
+        {
+
+            $private = ($cat['type'] == 1) ? ' *' : '';
+            ?>
+            <div class="knowledge__list">
+                <div class="knowledge__list_item">
+                    <div class="item--head">
+                        <a class="link not-underlined" href="knowledgebase_private.php?category=<?php echo $cat['id']; ?>">
+                            <h3>
+                                <svg class="icon icon-knowledge" style="fill: #9c9c9c">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-knowledge"></use>
+                                </svg>
+                                <?php echo $cat['name'].$private; ?>
+                            </h3>
+                        </a>
+                    </div>
+                    <ul class="item--list">
+                    <?php
+                    if (!$hesk_settings['kb_numshow'] || !$cat['articles']) {
+                        echo '<li><h5>'.$hesklang['noac'].'</h5></li>';
+                    }
+
+                    /* Print most popular/sticky articles */
+                    if ($hesk_settings['kb_numshow'] && $cat['articles'])
+                    {
+                        $res = hesk_dbQuery("SELECT `id`,`subject`,`type` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `catid`='".intval($cat['id'])."' AND `type` IN ('0','1') ORDER BY `sticky` DESC, `views` DESC, `art_order` ASC LIMIT " . (intval($hesk_settings['kb_numshow']) + 1) );
+                        $num = 1;
+                        while ($art = hesk_dbFetchAssoc($res))
+                        {
+                            $private = ($art['type'] == 1) ? ' *' : '';
+                            ?>
+                            <li>
+                                <h5>
+                                    <a href="knowledgebase_private.php?article=<?php echo $art['id']; ?>" class="article">
+                                        <svg class="icon icon-note">
+                                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-note"></use>
+                                        </svg>
+                                        <?php echo $art['subject']; ?>
+                                        <?php echo $private; ?>
+                                    </a>
+                                </h5>
+                            </li>
+                            <?php
+
+                            if ($num == $hesk_settings['kb_numshow'])
+                            {
+                                break;
+                            }
+                            else
+                            {
+                                $num++;
+                            }
+                        }
+                        if (hesk_dbNumRows($res) > $hesk_settings['kb_numshow'])
+                        {
+                            echo '
+                            <div class="all">
+                                <a class="link" href="knowledgebase_private.php?category='. $cat['id'] .'">'.$hesklang['m'].'</a>
+                            </div>
+                            ';
+                        }
+                    }
+                    ?>
+                    </ul>
+                </div>
+            </div>
+            <?php
+        }
+        ?>
+	<?php
+	} // END if NumRows > 0
+	?>
+        </div>
+    </div>
+    <div class="table-wrap" style="margin-top: 20px">
+        <h3 style="font-size: 1.3rem"><?php echo $hesklang['ac']; ?></h3>
+        <?php
+        $res = hesk_dbQuery("SELECT `id`, `subject`, LEFT(`content`, ".max(200, $hesk_settings['kb_substrart'] * 2).") AS `content`, `rating`, `type` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `catid`='".intval($catid)."' AND `type` IN ('0','1') ORDER BY `sticky` DESC, `art_order` ASC");
+        if (hesk_dbNumRows($res) == 0)
+        {
+            echo '<p><i>'.$hesklang['noac'].'</i></p>';
+        }
+        else
+        {
+            while ($article = hesk_dbFetchAssoc($res))
+            {
+                $private = ($article['type'] == 1) ? ' *' : '';
+
+                $txt = hesk_kbArticleContentPreview($article['content']);
+
+                echo '
+				<div style="margin: 10px 0">
+				    <svg class="icon icon-note" style="fill: #9c9c9c">
+                        <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-note"></use>
+                    </svg>
+                    <a class="link" href="knowledgebase_private.php?article='.$article['id'].'">'.$article['subject'].'</a>'.$private.'
+                    <br>
+                    <svg class="icon icon-note" style="visibility: hidden">
+                        <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-note"></use>
+                    </svg>
+                    <span class="article_list">'.$txt.'</span>
+				</div>';
+            }
+        }
+        ?>
+    </div>
+</div>
+<?php
+} // END hesk_show_kb_category()
+?>
diff --git a/hesk/admin/lock.php b/hesk/admin/lock.php
new file mode 100644
index 0000000..bc1bbeb
--- /dev/null
+++ b/hesk/admin/lock.php
@@ -0,0 +1,82 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* Check permissions for this feature */
+hesk_checkPermission('can_view_tickets');
+hesk_checkPermission('can_reply_tickets');
+hesk_checkPermission('can_edit_tickets');
+hesk_checkPermission('can_resolve');
+
+/* A security check */
+hesk_token_check();
+
+/* Ticket ID */
+$trackingID = hesk_cleanID() or die($hesklang['int_error'].': '.$hesklang['no_trackID']);
+
+/* New locked status */
+if (empty($_GET['locked']))
+{
+	$status = 0;
+	$tmp = $hesklang['tunlock'];
+    $revision = sprintf($hesklang['thist6'],hesk_date(),$_SESSION['name'].' ('.$_SESSION['user'].')');
+	$closedby_sql = ' , `closedat`=NULL, `closedby`=NULL ';
+}
+else
+{
+	$status = 1;
+	$tmp = $hesklang['tlock'];
+    $revision = sprintf($hesklang['thist5'],hesk_date(),$_SESSION['name'].' ('.$_SESSION['user'].')');
+	$closedby_sql = ' , `closedat`=NOW(), `closedby`='.intval($_SESSION['id']).' ';
+
+	// Notify customer of closed ticket?
+	if ($hesk_settings['notify_closed'])
+	{
+		// Get ticket info
+		$result = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `trackid`='".hesk_dbEscape($trackingID)."' LIMIT 1");
+		if (hesk_dbNumRows($result) != 1)
+		{
+			hesk_error($hesklang['ticket_not_found']);
+		}
+		$ticket = hesk_dbFetchAssoc($result);
+
+		// Notify customer, but only if ticket is not already closed
+		if ($ticket['status'] != 3)
+		{
+			require(HESK_PATH . 'inc/email_functions.inc.php');
+
+			$ticket['dt'] = hesk_date($ticket['dt'], true);
+			$ticket['lastchange'] = hesk_date($ticket['lastchange'], true);
+			hesk_notifyCustomer('ticket_closed');
+		}
+	}
+}
+
+/* Update database */
+hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `status`='3',`locked`='{$status}' $closedby_sql , `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."')  WHERE `trackid`='".hesk_dbEscape($trackingID)."'");
+
+/* Back to ticket page and show a success message */
+hesk_process_messages($tmp,'admin_ticket.php?track='.$trackingID.'&Refresh='.rand(10000,99999),'SUCCESS');
+?>
diff --git a/hesk/admin/mail.php b/hesk/admin/mail.php
new file mode 100644
index 0000000..61f6ecf
--- /dev/null
+++ b/hesk/admin/mail.php
@@ -0,0 +1,735 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+require(HESK_PATH . 'inc/email_functions.inc.php');
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* List of staff */
+$admins = array();
+$res = hesk_dbQuery("SELECT `id`,`name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ORDER BY `name` ASC");
+while ($row=hesk_dbFetchAssoc($res))
+{
+	$admins[$row['id']]=$row['name'];
+}
+
+/* What folder are we in? */
+$hesk_settings['mailtmp']['inbox']  = '
+        <a href="mail.php">
+            <li>
+              <span>' . $hesklang['inbox'] . '</span>
+            </li>
+        </a>';
+$hesk_settings['mailtmp']['outbox']  = '
+        <a href="mail.php?folder=outbox">
+            <li>
+                  <span>' . $hesklang['outbox'] . '</span>
+            </li>
+        </a>';
+$hesk_settings['mailtmp']['new']  = '
+        <a href="mail.php?a=new" class="email--new">
+            <svg class="icon icon-add">
+              <use xlink:href="' . HESK_PATH . 'img/sprite.svg#icon-add"></use>
+            </svg>
+            '.$hesklang['m_new'].'
+        </a>';
+
+/* Get action */
+if ( $action = hesk_REQUEST('a') )
+{
+	if ( defined('HESK_DEMO') && $action != 'new' && $action != 'read' )
+	{
+		hesk_process_messages($hesklang['ddemo'], 'mail.php', 'NOTICE');
+	}
+}
+
+/* Sub-page specific settings */
+if (isset($_GET['folder']) && hesk_GET('folder') == 'outbox')
+{
+	$hesk_settings['mailtmp']['this']   = 'from';
+	$hesk_settings['mailtmp']['other']  = 'to';
+	$hesk_settings['mailtmp']['m_from'] = $hesklang['m_to'];
+    $hesk_settings['mailtmp']['outbox']  = '
+        <li class="current">
+          <span>' . $hesklang['outbox'] . '</span>
+        </li>';
+    $hesk_settings['mailtmp']['folder'] = 'outbox';
+}
+elseif ($action == 'new')
+{
+	$hesk_settings['mailtmp']['new'] = '
+        <a href="mail.php?a=new" class="email--new">
+            <svg class="icon icon-add">
+              <use xlink:href="' . HESK_PATH . 'img/sprite.svg#icon-add"></use>
+            </svg>
+            '.$hesklang['m_new'].'
+        </a>';
+	$_SESSION['hide']['list'] = 1;
+
+    /* Do we have a recipient selected? */
+    if (!isset($_SESSION['mail']['to']) && isset($_GET['id']))
+    {
+    	$_SESSION['mail']['to'] = intval( hesk_GET('id') );
+    }
+}
+else
+{
+	$hesk_settings['mailtmp']['this']   = 'to';
+	$hesk_settings['mailtmp']['other']  = 'from';
+	$hesk_settings['mailtmp']['m_from'] = $hesklang['m_from'];
+    if ($action != 'read')
+    {
+        $hesk_settings['mailtmp']['inbox']  = '
+            <li class="current">
+              <span>' . $hesklang['inbox'] . '</span>
+            </li>';
+        $hesk_settings['mailtmp']['folder'] = '';
+    }
+}
+
+/* What should we do? */
+switch ($action)
+{
+	case 'send':
+    	mail_send();
+        break;
+    case 'mark_read':
+    	mail_mark_read();
+        break;
+    case 'mark_unread':
+    	mail_mark_unread();
+        break;
+    case 'delete':
+    	mail_delete();
+        break;
+}
+
+if ($action == 'read') {
+    show_message(false);
+}
+
+/* Print header */
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+/* Print main manage users page */
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+/* This will handle error, success and notice messages */
+hesk_handle_messages();
+?>
+
+<script language="javascript" type="text/javascript"><!--
+function confirm_delete()
+{
+	if (confirm('<?php echo addslashes($hesklang['delete_saved']); ?>')) {return true;}
+	else {return false;}
+}
+//-->
+</script>
+<div class="main__content emails">
+    <h2><?php echo $hesklang['m_h']; ?></h2>
+    <div class="emails__head">
+        <ul class="emails__head_tabs">
+            <?php
+            echo $hesk_settings['mailtmp']['inbox'] . $hesk_settings['mailtmp']['outbox'];
+            ?>
+        </ul>
+        <?php echo $hesk_settings['mailtmp']['new']; ?>
+    </div>
+    <?php
+    /* Show a message? */
+    if ($action == 'read')
+    {
+        show_message();
+    }
+
+    /* Hide list of messages? */
+    if (!isset($_SESSION['hide']['list']))
+    {
+        mail_list_messages();
+    } // END hide list of messages
+
+    /* Show new message form */
+    show_new_form();
+    ?>
+</div>
+
+
+<?php
+
+/* Clean unneeded session variables */
+hesk_cleanSessionVars('hide');
+hesk_cleanSessionVars('mail');
+
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+
+/*** START FUNCTIONS ***/
+
+
+function mail_delete()
+{
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check();
+
+	$ids = mail_get_ids();
+
+	if ($ids)
+	{
+		foreach ($ids as $id)
+        {
+        	/* If both correspondents deleted the mail remove it from database, otherwise mark as deleted by this user */
+	        hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` SET `deletedby`='".intval($_SESSION['id'])."' WHERE `id`='".intval($id)."' AND (`to`='".intval($_SESSION['id'])."' OR `from`='".intval($_SESSION['id'])."') AND `deletedby`=0");
+
+            if (hesk_dbAffectedRows() != 1)
+            {
+		        hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` WHERE `id`='".intval($id)."' AND (`to`='".intval($_SESSION['id'])."' OR `from`='".intval($_SESSION['id'])."') AND `deletedby`!=0");
+            }
+        }
+
+		hesk_process_messages($hesklang['smdl'],'NOREDIRECT','SUCCESS');
+	}
+
+    return true;
+} // END mail_mark_unread()
+
+
+function mail_mark_unread()
+{
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check();
+
+	$ids = mail_get_ids();
+
+	if ($ids)
+	{
+		foreach ($ids as $id)
+        {
+	        hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` SET `read`='0' WHERE `id`='".intval($id)."' AND `to`='".intval($_SESSION['id'])."'");
+        }
+
+		hesk_process_messages($hesklang['smmu'],'NOREDIRECT','SUCCESS');
+	}
+
+    return true;
+} // END mail_mark_unread()
+
+
+function mail_mark_read()
+{
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check('POST');
+
+	$ids = mail_get_ids();
+
+	if ($ids)
+	{
+		foreach ($ids as $id)
+        {
+	        hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` SET `read`='1' WHERE `id`='".intval($id)."' AND `to`='".intval($_SESSION['id'])."'");
+        }
+
+		hesk_process_messages($hesklang['smmr'],'NOREDIRECT','SUCCESS');
+	}
+
+    return true;
+} // END mail_mark_read()
+
+
+function mail_get_ids()
+{
+	global $hesk_settings, $hesklang;
+
+	// Mail id as a query parameter?
+	if ( $id = hesk_GET('id', false) )
+	{
+		return array($id);
+	}
+	// Mail id as a post array?
+	elseif ( isset($_POST['id']) && is_array($_POST['id']) )
+	{
+		return array_map('intval', $_POST['id']);
+	}
+	// No valid ID parameter
+	else
+	{
+		hesk_process_messages($hesklang['nms'],'NOREDIRECT','NOTICE');
+		return false;
+	}
+    
+} // END mail_get_ids()
+
+
+function mail_send()
+{
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check('POST');
+
+	$hesk_error_buffer = '';
+
+	/* Recipient */
+	$_SESSION['mail']['to'] = intval( hesk_POST('to') );
+
+	/* Valid recipient? */
+    if (empty($_SESSION['mail']['to']))
+    {
+		$hesk_error_buffer .= '<li>' . $hesklang['m_rec'] . '</li>';
+    }
+	elseif ($_SESSION['mail']['to'] == $_SESSION['id'])
+	{
+		$hesk_error_buffer .= '<li>' . $hesklang['m_inr'] . '</li>';
+	}
+	else
+	{
+		$res = hesk_dbQuery("SELECT `name`,`email`,`notify_pm` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `id`='".intval($_SESSION['mail']['to'])."' LIMIT 1");
+		$num = hesk_dbNumRows($res);
+		if (!$num)
+		{
+			$hesk_error_buffer .= '<li>' . $hesklang['m_inr'] . '</li>';
+		}
+        else
+        {
+        	$pm_recipient = hesk_dbFetchAssoc($res);
+        }
+	}
+
+	/* Subject */
+	$_SESSION['mail']['subject'] = hesk_input( hesk_POST('subject') ) or $hesk_error_buffer .= '<li>' . $hesklang['m_esu'] . '</li>';
+
+	/* Message */
+	$_SESSION['mail']['message'] = hesk_input( hesk_POST('message') ) or $hesk_error_buffer .= '<li>' . $hesklang['enter_message'] . '</li>';
+
+	// Attach signature to the message?
+	if ( ! empty($_POST['signature']))
+	{
+		$_SESSION['mail']['message'] .= "\n\n" . addslashes($_SESSION['signature']) . "\n";
+	}
+
+	/* Any errors? */
+	if (strlen($hesk_error_buffer))
+	{
+    	$_SESSION['hide']['list'] = 1;
+		$hesk_error_buffer = $hesklang['rfm'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
+		hesk_process_messages($hesk_error_buffer,'NOREDIRECT');
+	}
+    else
+    {
+		$_SESSION['mail']['message'] = hesk_makeURL($_SESSION['mail']['message']);
+		$_SESSION['mail']['message'] = nl2br($_SESSION['mail']['message']);
+        
+		hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` (`from`,`to`,`subject`,`message`,`dt`,`read`) VALUES ('".intval($_SESSION['id'])."','".intval($_SESSION['mail']['to'])."','".hesk_dbEscape($_SESSION['mail']['subject'])."','".hesk_dbEscape($_SESSION['mail']['message'])."',NOW(),'0')");
+
+        /* Notify receiver via e-mail? */
+        if (isset($pm_recipient) && $pm_recipient['notify_pm'])
+        {
+            $pm_id = hesk_dbInsertID();
+
+            $pm = array(
+				'name'		=> hesk_msgToPlain( addslashes($_SESSION['name']) ,1,1),
+				'subject'	=> hesk_msgToPlain($_SESSION['mail']['subject'],1,1),
+				'message'	=> hesk_msgToPlain($_SESSION['mail']['message'],1,1),
+				'id'		=> $pm_id,
+            );
+
+			/* Format email subject and message for recipient */
+			$subject = hesk_getEmailSubject('new_pm',$pm,0);
+			$message = hesk_getEmailMessage('new_pm',$pm,1,0);
+
+			/* Send e-mail */
+			hesk_mail($pm_recipient['email'], $subject, $message);
+        }
+
+		unset($_SESSION['mail']);
+
+		hesk_process_messages($hesklang['m_pms'],'./mail.php','SUCCESS');
+    }
+} // END mail_send()
+
+
+function show_message($actually_show = true)
+{
+	global $hesk_settings, $hesklang, $admins;
+
+		$id = intval( hesk_GET('id') );
+
+		/* Get the message details */
+		$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` WHERE `id`='".intval($id)."' AND `deletedby`!='".intval($_SESSION['id'])."' LIMIT 1");
+		$num = hesk_dbNumRows($res);
+
+	    if ($num)
+	    {
+	    	$pm = hesk_dbFetchAssoc($res);
+
+	        /* Allowed to read the message? */
+	        if ($pm['to'] == $_SESSION['id'])
+	        {
+
+			    if (!isset($_SESSION['mail']['subject']))
+			    {
+			    	$_SESSION['mail']['subject'] = $hesklang['m_re'] . ' ' . $pm['subject'];
+			    }
+
+			    if (!isset($_SESSION['mail']['to']))
+			    {
+			    	$_SESSION['mail']['to'] = $pm['from'];
+			    }
+
+	        }
+	        elseif ($pm['from'] == $_SESSION['id'])
+	        {
+
+			    if (!isset($_SESSION['mail']['subject']))
+			    {
+			    	$_SESSION['mail']['subject'] = $hesklang['m_fwd'] . ' ' . $pm['subject'];
+			    }
+
+			    if (!isset($_SESSION['mail']['to']))
+			    {
+			    	$_SESSION['mail']['to'] = $pm['to'];
+			    }
+
+				$hesk_settings['mailtmp']['this']   = 'from';
+				$hesk_settings['mailtmp']['other']  = 'to';
+				$hesk_settings['mailtmp']['m_from'] = $hesklang['m_to'];
+				$hesk_settings['mailtmp']['outbox'] = '<b>'.$hesklang['outbox'].'</b>';
+				$hesk_settings['mailtmp']['inbox']  = '<a href="mail.php">'.$hesklang['inbox'].'</a>';
+				$hesk_settings['mailtmp']['outbox'] = '<a href="mail.php?folder=outbox">'.$hesklang['outbox'].'</a>';
+
+	        }
+	        else
+	        {
+	        	hesk_process_message($hesklang['m_ena'],'mail.php');
+	        }
+
+	        /* Mark as read */
+	        if ($hesk_settings['mailtmp']['this'] == 'to' && !$pm['read'])
+	        {
+				$res = hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` SET `read`='1' WHERE `id`='".intval($id)."'");
+	        }
+
+	        $pm['name'] = isset($admins[$pm[$hesk_settings['mailtmp']['other']]]) ? '<a href="mail.php?a=new&amp;id='.$pm[$hesk_settings['mailtmp']['other']].'">'.$admins[$pm[$hesk_settings['mailtmp']['other']]].'</a>' : (($pm['from'] == 9999) ? '<a href="https://www.hesk.com" target="_blank">HESK.com</a>' : $hesklang['e_udel']);
+	        $pm['dt'] = hesk_dateToString($pm['dt'],0,1,0,true);
+
+	        if ($actually_show) {
+                ?>
+                <div class="email__list_article"
+                     style="background: #fff; margin-top: 24px; border-radius: 2px; box-shadow: 0 2px 8px 0 rgba(38,40,42,.1)">
+                    <div class="email__list_descr">
+                        <div class="head">
+                            <button type="button" class="btn btn-empty btn-hide-article">
+                                <svg class="icon icon-back">
+                                    <use xlink:href="./img/sprite.svg#icon-back"></use>
+                                </svg>
+                            </button>
+                            <div>
+                                <h4><?php echo $pm['name']; ?></h4>
+                                <h3><?php echo $pm['subject']; ?></h3>
+                            </div>
+                            <time><?php echo $pm['dt']; ?></time>
+                        </div>
+                        <div class="body">
+                            <?php echo $pm['message']; ?>
+                        </div>
+                        <div class="form">
+                            <?php
+                            $folder = '&amp;folder=outbox';
+                            if ($pm['to'] == $_SESSION['id']) {
+                                echo '<a class="btn btn--blue-border" href="mail.php?a=mark_unread&amp;id=' . $id . '&amp;token=' . hesk_token_echo(0) . '">' . $hesklang['mau'] . '</a> ';
+                                $folder = '';
+                            }
+                            echo '<a class="btn btn-full inline-flex next" ripple="ripple" href="mail.php?a=delete&amp;id=' . $id . '&amp;token=' . hesk_token_echo(0) . $folder . '" onclick="return hesk_confirmExecute(\'' . hesk_makeJsString($hesklang['delm']) . '?\');">' . $hesklang['delm'] . '</a>';
+                            ?>
+                        </div>
+                    </div>
+                </div>
+                <?php
+            }
+	    } // END if $num
+
+		$_SESSION['hide']['list'] = 1;
+
+} // END show_message()
+
+
+function mail_list_messages()
+{
+	global $hesk_settings, $hesklang, $admins;
+
+    $href = 'mail.php';
+    $query = '';
+    if ($hesk_settings['mailtmp']['folder'] == 'outbox')
+    {
+    	$query .= 'folder=outbox&amp;';
+    }
+    $query .= 'page=';
+
+	$maxresults = 30;
+
+	$tmp  = intval( hesk_GET('page', 1) );
+	$page = ($tmp > 1) ? $tmp : 1;
+
+	/* List of private messages */
+	$res = hesk_dbQuery("SELECT COUNT(*) FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` WHERE `".hesk_dbEscape($hesk_settings['mailtmp']['this'])."`='".intval($_SESSION['id'])."' AND `deletedby`!='".intval($_SESSION['id'])."'");
+	$total = hesk_dbResult($res,0,0);
+
+    if ($total > 0)
+	{
+        $pages = ceil($total/$maxresults) or $pages = 1;
+        if ($page > $pages)
+        {
+            $page = $pages;
+        }
+        $limit_down = ($page * $maxresults) - $maxresults;
+
+		// Get messages from the database
+		$res = hesk_dbQuery("SELECT `id`, `from`, `to`, `subject`, `dt`, `read` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` WHERE `".hesk_dbEscape($hesk_settings['mailtmp']['this'])."`='".intval($_SESSION['id'])."' AND `deletedby`!='".intval($_SESSION['id'])."' ORDER BY `id` DESC LIMIT ".intval($limit_down)." , ".intval($maxresults)." ");
+		?>
+
+		<form action="mail.php<?php if ($hesk_settings['mailtmp']['folder'] == 'outbox') {echo '?folder=outbox';} ?>" name="form1" method="post">
+            <div style="margin: 16px">
+                <table id="default-table" class="table sindu-table">
+                    <thead>
+                    <tr>
+                        <th class="table__first_th sindu_handle">
+                            <div class="checkbox-custom">
+                                <input type="checkbox" id="checkbox_selectall" name="checkall" value="2" onclick="hesk_changeAll(this)">
+                                <label for="checkbox_selectall"></label>
+                            </div>
+                        </th>
+                        <th style="border: none"><?php echo $hesklang['m_sub']; ?></th>
+                        <th><?php echo $hesk_settings['mailtmp']['m_from']; ?></th>
+                        <th><?php echo $hesklang['date']; ?></th>
+                    </tr>
+                    </thead>
+                    <tbody>
+                    <?php
+                    while ($pm=hesk_dbFetchAssoc($res))
+                    {
+                        $pm['subject'] = '<a href="mail.php?a=read&amp;id='.$pm['id'].'">'.$pm['subject'].'</a>';
+                        if ($hesk_settings['mailtmp']['this'] == 'to' && !$pm['read'])
+                        {
+                            $pm['subject'] = '<b>'.$pm['subject'].'</b>';
+                        }
+                        $pm['name'] = isset($admins[$pm[$hesk_settings['mailtmp']['other']]]) ? '<a href="mail.php?a=new&amp;id='.$pm[$hesk_settings['mailtmp']['other']].'">'.$admins[$pm[$hesk_settings['mailtmp']['other']]].'</a>' : (($pm['from'] == 9999) ? '<a href="https://www.hesk.com" target="_blank">HESK.com</a>' : $hesklang['e_udel']);
+                        $pm['dt'] = hesk_dateToString($pm['dt'],0,0,0,true);
+                        $css_class = !$pm['read'] && $pm['to'] == $_SESSION['id'] ? 'class="new"' : '';
+
+                        echo <<<EOC
+                <tr $css_class>
+                <td class="table__first_td">
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="$pm[id]" name="id[]" value="$pm[id]">
+                        <label for="$pm[id]"></label>
+                      </div>
+                </td>
+                <td style="border: none">$pm[subject]</td>
+                <td>$pm[name]</td>
+                <td>$pm[dt]</td>
+                </tr>
+EOC;
+                    } // End while
+                    ?>
+                    </tbody>
+                </table>
+                <?php
+
+                $prev_page = ($page - 1 <= 0) ? 0 : $page - 1;
+                $next_page = ($page + 1 > $pages) ? 0 : $page + 1;
+
+                if ($pages > 1): ?>
+                    <div class="pagination-wrap">
+                        <div class="pagination">
+                            <?php
+                            /* List pages */
+                            if ($pages >= 7)
+                            {
+                                if ($page > 2) { ?>
+                                    <a href="<?php echo $href.'?'.$query.'1'; ?>" class="btn pagination__nav-btn">
+                                        <svg class="icon icon-chevron-left">
+                                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-left"></use>
+                                        </svg>
+                                        <svg class="icon icon-chevron-left">
+                                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-left"></use>
+                                        </svg>
+                                        <span><?php echo $hesklang['pager_first']; ?></span>
+                                    </a>
+                                <?php }
+
+                                if ($prev_page) { ?>
+                                    <a href="<?php echo $href.'?'.$query.$prev_page; ?>" class="btn pagination__nav-btn">
+                                        <svg class="icon icon-chevron-left">
+                                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-left"></use>
+                                        </svg>
+                                        <span><?php echo $hesklang['pager_previous']; ?></span>
+                                    </a>
+                                <?php }
+                            }
+
+                            echo '<ul class="pagination__list">';
+                            for ($i=1; $i<=$pages; $i++)
+                            {
+                                if ($i <= ($page+5) && $i >= ($page-5))
+                                {
+                                    if ($i == $page) {
+                                        echo '
+                                <li class="pagination__item is-current">
+                                    <a href="#" class="pagination__link">' . $i . '</a>
+                                </li>';
+                                    }
+                                    else
+                                    {
+                                        echo '
+                                <li class="pagination__item ">
+                                    <a href="'.$href.'?'.$query.$i.'" class="pagination__link">' . $i . '</a>';
+                                    }
+                                }
+                            }
+                            echo '</ul>';
+
+                            if ($pages >= 7) {
+                                if ($next_page) { ?>
+                                    <a href="<?php echo $href.'?'.$query.$next_page; ?>" class="btn pagination__nav-btn">
+                                        <span><?php echo $hesklang['pager_next']; ?></span>
+                                        <svg class="icon icon-chevron-right">
+                                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-right"></use>
+                                        </svg>
+                                    </a>
+                                <?php }
+
+                                if ($page < ($pages - 1)) { ?>
+                                    <a href="<?php echo $href.'?'.$query.$pages; ?>" class="btn pagination__nav-btn">
+                                        <span><?php echo $hesklang['pager_last']; ?></span>
+                                        <svg class="icon icon-chevron-right">
+                                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-right"></use>
+                                        </svg>
+                                        <svg class="icon icon-chevron-right">
+                                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-right"></use>
+                                        </svg>
+                                    </a>
+                                <?php }
+                            }
+
+                            echo '<br />&nbsp;
+                                </div>
+                            </div>
+                            ';
+
+                            endif; // end PAGES > 1
+                            ?>
+
+                <div class="actions" style="display: flex">
+                    <select name="a" id="email-batch-process" autocomplete="off">
+                        <?php
+                        if ($hesk_settings['mailtmp']['this'] == 'to')
+                        {
+                            ?>
+                            <option value="mark_read" selected="selected"><?php echo $hesklang['mo1']; ?></option>
+                            <option value="mark_unread"><?php echo $hesklang['mo2']; ?></option>
+                            <?php
+                        }
+                        ?>
+                        <option value="delete"><?php echo $hesklang['mo3']; ?></option>
+                    </select>
+                    <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>" />
+                    <button style="margin-top: 16px; margin-left: 5px" class="btn btn-full" ripple="ripple" type="submit" onclick="Javascript:if (document.form1.a.value=='delete') return hesk_confirmExecute('<?php echo hesk_makeJsString($hesklang['mo3']); ?>?');">
+                        <?php echo $hesklang['execute']; ?>
+                    </button>
+                </div>
+            </div>
+		</form>
+	    <?php
+	} // END if total > 0
+    else
+    {
+    	echo '<i>' . $hesklang['npm'] . '</i> <p>&nbsp;</p>';
+    }
+
+} // END mail_list_messages()
+
+
+function show_new_form()
+{
+	global $hesk_settings, $hesklang, $admins;
+	?>
+    <h2 style="margin-top: 20px"><?php echo $hesklang['new_mail']; ?></h2>
+    <div class="new-message" style="background: #fff; margin-top: 24px; border-radius: 2px; box-shadow: 0 2px 8px 0 rgba(38,40,42,.1)">
+        <form action="mail.php" method="post" name="form2" class="form">
+            <div class="form-group">
+                <label for="email-create-destination"><?php echo $hesklang['m_to']; ?></label>
+                <select name="to" id="email-create-destination" autocomplete="off">
+                    <option value="" selected="selected"><?php echo $hesklang['select']; ?></option>
+                    <?php
+                    foreach ($admins as $k=>$v) {
+                        if ($k != $_SESSION['id']) {
+                            if (isset($_SESSION['mail']) && $k == $_SESSION['mail']['to']) {
+                                echo '<option value="'.$k.'" selected>'.$v.'</option>';
+                            } else {
+                                echo '<option value="'.$k.'">'.$v.'</option>';
+                            }
+                        }
+                    }
+                    ?>
+                </select>
+            </div>
+            <div class="form-group">
+                <label for="m_subject"><?php echo $hesklang['m_sub']; ?></label>
+                <input type="text" class="form-control" name="subject" id="m_subject" maxlength="50"
+                    <?php
+                    if (isset($_SESSION['mail']['subject'])) {
+                        echo ' value="'.stripslashes($_SESSION['mail']['subject']).'" ';
+                    }
+                    ?>
+                >
+            </div>
+            <div class="form-group">
+                <label for="m_message"><?php echo $hesklang['message']; ?></label>
+                <textarea style="height: inherit" class="form-control" id="m_message" name="message" rows="15" cols="70"><?php
+                    if (isset($_SESSION['mail']['message']))
+                    {
+                        echo stripslashes($_SESSION['mail']['message']);
+                    }
+                    ?></textarea>
+            </div>
+            <div class="checkbox-custom">
+                <input type="checkbox" id="m_signature" name="signature" value="1" checked="checked" />
+                <label for="m_signature"><?php echo $hesklang['attach_sign']; ?></label>&nbsp;(<a href="profile.php"><?php echo $hesklang['profile_settings']; ?></a>)
+            </div>
+            <div style="margin-top: 10px">
+                <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>" />
+                <input type="hidden" name="a" value="send" />
+                <button class="btn btn-full" type="submit"><?php echo $hesklang['m_send']; ?></button>
+            </div>
+        </form>
+    </div>
+    <?php
+} // END show_new_form()
+?>
diff --git a/hesk/admin/manage_canned.php b/hesk/admin/manage_canned.php
new file mode 100644
index 0000000..8513467
--- /dev/null
+++ b/hesk/admin/manage_canned.php
@@ -0,0 +1,502 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* Check permissions for this feature */
+hesk_checkPermission('can_man_canned');
+
+// Load custom fields
+require_once(HESK_PATH . 'inc/custom_fields.inc.php');
+
+// Define required constants
+define('LOAD_TABS',1);
+
+/* What should we do? */
+if ( $action = hesk_REQUEST('a') )
+{
+	if ( defined('HESK_DEMO') )  {hesk_process_messages($hesklang['ddemo'], 'manage_canned.php', 'NOTICE');}
+	elseif ($action == 'new')    {new_saved();}
+	elseif ($action == 'edit')   {edit_saved();}
+	elseif ($action == 'remove') {remove();}
+	elseif ($action == 'order')  {order_saved();}
+}
+
+/* Print header */
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+/* Print main manage users page */
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+?>
+<script language="javascript" type="text/javascript"><!--
+function confirm_delete()
+{
+if (confirm('<?php echo hesk_makeJsString($hesklang['delete_saved']); ?>')) {return true;}
+else {return false;}
+}
+
+function hesk_insertTag(tag) {
+var text_to_insert = '%%'+tag+'%%';
+hesk_insertAtCursor(document.form1.msg, text_to_insert);
+document.form1.msg.focus();
+}
+
+function hesk_insertAtCursor(myField, myValue) {
+if (document.selection) {
+myField.focus();
+sel = document.selection.createRange();
+sel.text = myValue;
+}
+else if (myField.selectionStart || myField.selectionStart == '0') {
+var startPos = myField.selectionStart;
+var endPos = myField.selectionEnd;
+myField.value = myField.value.substring(0, startPos)
++ myValue
++ myField.value.substring(endPos, myField.value.length);
+} else {
+myField.value += myValue;                                             
+}
+}
+//-->
+</script>
+<?php
+/* This will handle error, success and notice messages */
+if (!isset($_SESSION['canned']['what'])) {
+    hesk_handle_messages();
+}
+
+// Get canned responses from database
+$result = hesk_dbQuery('SELECT * FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'std_replies` ORDER BY `reply_order` ASC');
+$options='';
+$javascript_messages='';
+$javascript_titles='';
+
+$i=1;
+$j=0;
+$num = hesk_dbNumRows($result);
+?>
+<div class="main__content templates">
+    <section class="templates__head">
+        <h2>
+            <?php echo $hesklang['manage_saved']; ?>
+            <div class="tooltype right out-close">
+                <svg class="icon icon-info">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                </svg>
+                <div class="tooltype__content">
+                    <div class="tooltype__wrapper">
+                        <?php echo $hesklang['manage_intro']; ?>
+                    </div>
+                </div>
+            </div>
+        </h2>
+        <div class="btn btn--blue-border" ripple="ripple" data-action="create-template" onclick="diplayAddTitle()"><?php echo $hesklang['canned_add']; ?></div>
+    </section>
+    <ul class="response__list">
+        <?php if ($num < 1): ?>
+            <li><h3><?php echo $hesklang['no_saved']; ?></h3></li>
+        <?php
+        endif;
+
+        while ($mysaved=hesk_dbFetchAssoc($result))
+        {
+            $j++;
+
+            $table_row = '';
+            if (isset($_SESSION['canned']['selcat2']) && $mysaved['id'] == $_SESSION['canned']['selcat2']) {
+                $table_row = 'class="ticket-new"';
+                unset($_SESSION['canned']['selcat2']);
+            }
+
+            $options .= '<option value="'.$mysaved['id'].'"';
+            $options .= (isset($_SESSION['canned']['id']) && $_SESSION['canned']['id'] == $mysaved['id']) ? ' selected="selected" ' : '';
+            $options .= '>'.$mysaved['title'].'</option>';
+
+
+            $javascript_messages.='myMsgTxt['.$mysaved['id'].']=\''.str_replace("\r\n","\\r\\n' + \r\n'", addslashes($mysaved['message']) )."';\n";
+            $javascript_titles.='myTitle['.$mysaved['id'].']=\''.addslashes($mysaved['title'])."';\n";
+
+            echo '
+	    <li '.$table_row.'>
+	    <h3>'.$mysaved['title'].'</h3>
+        ';
+
+            if ($num > 1)
+            {
+                if ($j == 1)
+                {
+                    echo'
+                    <a href="#" style="visibility: hidden">
+                        <svg class="icon icon-chevron-down">
+                            <use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-chevron-down"></use>
+                        </svg>
+                    </a>
+                    <a title="'.$hesklang['move_dn'].'" href="manage_canned.php?a=order&amp;replyid='.$mysaved['id'].'&amp;move=15&amp;token='.hesk_token_echo(0).'">
+                        <svg class="icon icon-chevron-down">
+                            <use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-chevron-down"></use>
+                        </svg>
+                    </a>';
+                }
+                elseif ($j == $num)
+                {
+                    echo'
+                    <a title="'.$hesklang['move_up'].'" href="manage_canned.php?a=order&amp;replyid='.$mysaved['id'].'&amp;move=-15&amp;token='.hesk_token_echo(0).'">
+                        <svg class="icon icon-chevron-up">
+                            <use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-chevron-down"></use>
+                        </svg>
+                    </a>
+                    <a href="#" style="visibility: hidden">
+                        <svg class="icon icon-chevron-down">
+                            <use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-chevron-down"></use>
+                        </svg>
+                    </a>';
+                }
+                else
+                {
+                    echo'
+                    <a title="'.$hesklang['move_up'].'" href="manage_canned.php?a=order&amp;replyid='.$mysaved['id'].'&amp;move=-15&amp;token='.hesk_token_echo(0).'">
+                        <svg class="icon icon-chevron-up">
+                            <use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-chevron-down"></use>
+                        </svg>
+                    </a>
+                    <a title="'.$hesklang['move_dn'].'" href="manage_canned.php?a=order&amp;replyid='.$mysaved['id'].'&amp;move=15&amp;token='.hesk_token_echo(0).'">
+                        <svg class="icon icon-chevron-down">
+                            <use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-chevron-down"></use>
+                        </svg>
+                    </a>';
+                }
+            }
+            else
+            {
+                echo '';
+            }
+
+            $modal_id = hesk_generate_delete_modal($hesklang['confirm_deletion'],
+                $hesklang['delete_saved'],
+                'manage_canned.php?a=remove&amp;id='.$mysaved['id'].'&amp;token='.hesk_token_echo(0));
+
+            echo '
+            <a title="'.$hesklang['edit'].'" href="javascript:setMessage(' . $mysaved['id'] . ')">
+                <svg class="icon icon-edit-ticket">
+                    <use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-edit-ticket"></use>
+                </svg>
+            </a>
+            <a title="'.$hesklang['remove'].'" href="javascript:" data-modal="[data-modal-id=\''.$modal_id.'\']">
+                <svg class="icon icon-delete">
+                    <use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-delete"></use>
+                </svg>
+            </a>
+	    </li>
+		';
+        } // End while
+        ?>
+    </ul>
+</div>
+<div class="right-bar template-create" <?php if (isset($_SESSION['canned']['what'])) { echo 'style="display: block"'; } ?>>
+    <div class="right-bar__body template-create__body">
+        <h3>
+            <a href="javascript:">
+                <svg class="icon icon-back">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-back"></use>
+                </svg>
+                <span <?php if (isset($_SESSION['canned']['what']) && $_SESSION['canned']['what'] !== 'NEW') { echo 'style="display: none"'; } ?> id="add-title"><?php echo $hesklang['canned_add']; ?></span>
+                <span <?php if (isset($_SESSION['canned']['what']) && $_SESSION['canned']['what'] !== 'EDIT') { echo 'style="display: none"'; } ?> id="edit-title"><?php echo $hesklang['canned_edit']; ?></span>
+            </a>
+        </h3>
+        <div class="form">
+            <?php
+            /* This will handle error, success and notice messages */
+            if (isset($_SESSION['canned']['what'])) {
+                echo '<div style="margin: -24px -24px 10px -16px;">';
+                hesk_handle_messages();
+                echo '</div>';
+            }
+
+            $errors = hesk_SESSION(array('canned', 'errors'));
+            $errors = is_array($errors) ? $errors : array();
+            ?>
+            <form action="manage_canned.php" method="post" name="form1" class="form <?php echo hesk_SESSION(array('canned', 'errors')) ? 'invalid' : ''; ?>">
+                <div class="form-group">
+                    <label for="canned_title"><?php echo $hesklang['saved_title']; ?></label>
+                    <span id="HeskTitle">
+                        <input type="text" class="form-control <?php echo in_array('name', $errors) ? 'isError' : ''; ?>" id="canned_title" name="name" maxlength="50"
+                            <?php if (isset($_SESSION['canned']['name'])) {echo ' value="'.stripslashes($_SESSION['canned']['name']).'" ';} ?>>
+                    </span>
+                </div>
+                <div class="form-group">
+                    <label for="canned_message"><?php echo $hesklang['message']; ?></label>
+                    <span id="HeskMsg">
+                        <textarea class="form-control <?php echo in_array('msg', $errors) ? 'isError' : ''; ?>" name="msg" rows="15" cols="70" id="canned_message"><?php
+                            if (isset($_SESSION['canned']['msg'])) {
+                                echo stripslashes($_SESSION['canned']['msg']);
+                            }
+                            ?></textarea>
+                    </span>
+                </div>
+                <div class="template--tags">
+                    <label><?php echo $hesklang['insert_special']; ?></label>
+                    <div class="tag-list">
+                        <a href="javascript:" onclick="hesk_insertTag('HESK_ID')">
+                            <?php echo $hesklang['seqid']; ?>
+                        </a>
+                        <a href="javascript:" onclick="hesk_insertTag('HESK_TRACK_ID')">
+                            <?php echo $hesklang['trackID']; ?>
+                        </a>
+                        <a href="javascript:" onclick="hesk_insertTag('HESK_NAME')">
+                            <?php echo $hesklang['name']; ?>
+                        </a>
+                        <a href="javascript:" onclick="hesk_insertTag('HESK_FIRST_NAME')">
+                            <?php echo $hesklang['fname']; ?>
+                        </a>
+                        <a href="javascript:" onclick="hesk_insertTag('HESK_EMAIL')">
+                            <?php echo $hesklang['email']; ?>
+                        </a>
+                        <a href="javascript:" onclick="hesk_insertTag('HESK_OWNER')">
+                            <?php echo $hesklang['owner']; ?>
+                        </a>
+                        <?php
+                        foreach ($hesk_settings['custom_fields'] as $k=>$v) {
+                            if ($v['use']) {
+                                echo '<a href="javascript:" onclick="hesk_insertTag(\'HESK_'.$k.'\')">'.$v['name'].'</a>';
+                            }
+                        }
+                        ?>
+                    </div>
+                </div>
+                <div class="template--submit">
+                    <?php if(isset($_SESSION['canned']['what']) && $_SESSION['canned']['what'] == 'EDIT'): ?>
+                        <input type="hidden" name="a" value="edit">
+                        <input type="hidden" name="saved_replies" value="<?php echo $_SESSION['canned']['id']; ?>">
+                    <?php else: ?>
+                        <input type="hidden" name="a" value="new">
+                        <input type="hidden" name="saved_replies" value="0">
+                    <?php endif; ?>
+                    <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+                    <button class="btn btn-full" ripple="ripple"><?php echo $hesklang['save_reply']; ?></button>
+                </div>
+            </form>
+        </div>
+    </div>
+</div>
+<script language="javascript" type="text/javascript"><!--
+var myMsgTxt = new Array();
+myMsgTxt[0]='';
+var myTitle = new Array();
+myTitle[0]='';
+
+<?php
+echo $javascript_titles;
+echo $javascript_messages;
+?>
+
+function setMessage(msgid) {
+    if (document.getElementById) {
+        document.getElementById('HeskMsg').innerHTML='<textarea class="form-control" id="canned_message" name="msg" rows="15" cols="70">'+myMsgTxt[msgid]+'</textarea>';
+        document.getElementById('HeskTitle').innerHTML='<input type="text" class="form-control" id="canned_title" name="name" maxlength="50" value="'+myTitle[msgid]+'">';
+    } else {
+        document.form1.msg.value=myMsgTxt[msgid];
+        document.form1.name.value=myTitle[msgid];
+    }
+
+    document.form1.a.value = 'edit';
+    document.form1.saved_replies.value = msgid;
+    document.getElementById('add-title').style.display = 'none';
+    document.getElementById('edit-title').style.display = 'block';
+    document.getElementsByClassName('template-create')[0].style.display = 'block';
+}
+
+function diplayAddTitle() {
+    document.form1.msg.value = '';
+    document.form1.name.value = '';
+    document.form1.saved_replies.value = 0;
+    document.form1.a.value = 'new';
+    document.getElementById('add-title').style.display = 'block';
+    document.getElementById('edit-title').style.display = 'none';
+}
+//-->
+</script>
+<?php
+
+hesk_cleanSessionVars('canned');
+
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+
+/*** START FUNCTIONS ***/
+
+function edit_saved()
+{
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check('POST');
+
+    $hesk_error_buffer = '';
+    $errors = array();
+
+    $id = intval(hesk_POST('saved_replies'));
+    if (!$id) {
+        $hesk_error_buffer .= '<li>' . $hesklang['selcan'] . '</li>';
+        $errors[] = 'saved_replies';
+    }
+	$savename = hesk_input( hesk_POST('name') );
+    if (!$savename) {
+        $hesk_error_buffer .= '<li>' . $hesklang['ent_saved_title'] . '</li>';
+        $errors[] = 'name';
+    }
+	$msg = hesk_input( hesk_POST('msg') );
+    if (!$msg) {
+        $hesk_error_buffer .= '<li>' . $hesklang['ent_saved_msg'] . '</li>';
+        $errors[] = 'msg';
+    }
+
+	// Avoid problems with utf-8 newline chars in Javascript code, detect and remove them
+	$msg = preg_replace('/\R/u', "\r\n", $msg);
+    
+	$_SESSION['canned']['what'] = 'EDIT';
+    $_SESSION['canned']['id'] = $id;
+    $_SESSION['canned']['name'] = $savename;
+    $_SESSION['canned']['msg'] = $msg;
+    $_SESSION['canned']['errors'] = $errors;
+
+    /* Any errors? */
+    if (strlen($hesk_error_buffer))
+    {
+    	$hesk_error_buffer = $hesklang['rfm'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
+    	hesk_process_messages($hesk_error_buffer,'manage_canned.php?saved_replies='.$id);
+    }
+
+	$result = hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."std_replies` SET `title`='".hesk_dbEscape($savename)."',`message`='".hesk_dbEscape($msg)."' WHERE `id`='".intval($id)."'");
+
+	unset($_SESSION['canned']['what']);
+    unset($_SESSION['canned']['id']);
+    unset($_SESSION['canned']['name']);
+    unset($_SESSION['canned']['msg']);
+    unset($_SESSION['canned']['errors']);
+
+    hesk_process_messages($hesklang['your_saved'],'manage_canned.php?saved_replies='.$id,'SUCCESS');
+} // End edit_saved()
+
+
+function new_saved()
+{
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check('POST');
+
+    $hesk_error_buffer = '';
+    $errors = array();
+	$savename = hesk_input( hesk_POST('name') );
+	if (!$savename) {
+        $hesk_error_buffer .= '<li>' . $hesklang['ent_saved_title'] . '</li>';
+	    $errors[] = 'name';
+    }
+	$msg = hesk_input( hesk_POST('msg') );
+	if (!$msg) {
+        $hesk_error_buffer .= '<li>' . $hesklang['ent_saved_msg'] . '</li>';
+        $errors[] = 'msg';
+    }
+
+	// Avoid problems with utf-8 newline chars in Javascript code, detect and remove them
+	$msg = preg_replace('/\R/u', "\r\n", $msg);
+
+	$_SESSION['canned']['what'] = 'NEW';
+    $_SESSION['canned']['name'] = $savename;
+    $_SESSION['canned']['msg'] = $msg;
+    $_SESSION['canned']['errors'] = $errors;
+
+    /* Any errors? */
+    if (strlen($hesk_error_buffer))
+    {
+    	$hesk_error_buffer = $hesklang['rfm'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
+    	hesk_process_messages($hesk_error_buffer,'manage_canned.php');
+    }
+
+	/* Get the latest reply_order */
+	$result = hesk_dbQuery('SELECT `reply_order` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'std_replies` ORDER BY `reply_order` DESC LIMIT 1');
+	$row = hesk_dbFetchRow($result);
+    $my_order = isset($row[0]) ? intval($row[0]) + 10 : 10;
+
+	hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."std_replies` (`title`,`message`,`reply_order`) VALUES ('".hesk_dbEscape($savename)."','".hesk_dbEscape($msg)."','".intval($my_order)."')");
+
+	unset($_SESSION['canned']['what']);
+    unset($_SESSION['canned']['name']);
+    unset($_SESSION['canned']['msg']);
+    unset($_SESSION['canned']['errors']);
+
+    hesk_process_messages($hesklang['your_saved'],'manage_canned.php','SUCCESS');
+} // End new_saved()
+
+
+function remove()
+{
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check();
+
+	$mysaved = intval( hesk_GET('id') ) or hesk_error($hesklang['id_not_valid']);
+
+	hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."std_replies` WHERE `id`='".intval($mysaved)."'");
+	if (hesk_dbAffectedRows() != 1)
+    {
+    	hesk_error("$hesklang[int_error]: $hesklang[reply_not_found].");
+    }
+
+    hesk_process_messages($hesklang['saved_rem_full'],'manage_canned.php','SUCCESS');
+} // End remove()
+
+
+function order_saved()
+{
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check();
+
+	$replyid = intval( hesk_GET('replyid') ) or hesk_error($hesklang['reply_move_id']);
+    $_SESSION['canned']['selcat2'] = $replyid;
+
+	$reply_move = intval( hesk_GET('move') );
+
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."std_replies` SET `reply_order`=`reply_order`+".intval($reply_move)." WHERE `id`='".intval($replyid)."'");
+	if (hesk_dbAffectedRows() != 1) {hesk_error("$hesklang[int_error]: $hesklang[reply_not_found].");}
+
+	/* Update all category fields with new order */
+	$result = hesk_dbQuery('SELECT `id` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'std_replies` ORDER BY `reply_order` ASC');
+
+	$i = 10;
+	while ($myreply=hesk_dbFetchAssoc($result))
+	{
+	    hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."std_replies` SET `reply_order`=".intval($i)." WHERE `id`='".intval($myreply['id'])."'");
+	    $i += 10;
+	}
+
+	header('Location: manage_canned.php');
+	exit();
+} // End order_saved()
+
+?>
diff --git a/hesk/admin/manage_categories.php b/hesk/admin/manage_categories.php
new file mode 100644
index 0000000..f952eed
--- /dev/null
+++ b/hesk/admin/manage_categories.php
@@ -0,0 +1,689 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* Check permissions for this feature */
+hesk_checkPermission('can_man_cat');
+
+// Possible priorities
+$priorities = array(
+	'low' => array('id' => 3, 'value' => 'low', 'text' => $hesklang['low'],		'formatted' => $hesklang['low']),
+	'medium' => array('id' => 2, 'value' => 'medium', 'text' => $hesklang['medium'],		'formatted' => $hesklang['medium']),
+	'high' => array('id' => 1, 'value' => 'high', 'text' => $hesklang['high'],		'formatted' => $hesklang['high']),
+	'critical' => array('id' => 0, 'value' => 'critical', 'text' => $hesklang['critical'],	'formatted' => $hesklang['critical']),
+);
+
+/* What should we do? */
+if ( $action = hesk_REQUEST('a') )
+{
+	if ($action == 'linkcode')       {generate_link_code();}
+	elseif ( defined('HESK_DEMO') )  {hesk_process_messages($hesklang['ddemo'], 'manage_categories.php', 'NOTICE');}
+	elseif ($action == 'new')        {new_cat();}
+	elseif ($action == 'rename')     {rename_cat();}
+	elseif ($action == 'remove')     {remove();}
+	elseif ($action == 'order')      {order_cat();}
+	elseif ($action == 'autoassign') {toggle_autoassign();}
+	elseif ($action == 'type')       {toggle_type();}
+	elseif ($action == 'priority')   {change_priority();}
+}
+
+/* Print header */
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+/* Print main manage users page */
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+/* This will handle error, success and notice messages */
+if (!hesk_SESSION('error')) {
+    hesk_handle_messages();
+}
+?>
+<div class="main__content categories">
+    <section class="categories__head">
+        <h2><?php echo $hesklang['menu_cat']; ?></h2>
+        <button class="btn btn btn--blue-border" ripple="ripple" data-action="category-create">
+            <?php echo $hesklang['add_cat']; ?>
+        </button>
+    </section>
+    <div class="table-wrap">
+        <div class="table">
+            <table id="default-table" class="table sindu-table">
+                <thead>
+                <tr>
+                    <th><?php echo $hesklang['cat_name']; ?></th>
+                    <th>
+                        <span><?php echo $hesklang['priority']; ?></span>
+                        <?php if ($hesk_settings['cust_urgency']): ?>
+                        <div class="tooltype right out-close">
+                            <svg class="icon icon-info">
+                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                            </svg>
+                            <div class="tooltype__content">
+                                <div class="tooltype__wrapper">
+                                    <?php echo $hesklang['cat_pri_info'] . ' <a href="#">' . $hesklang['cpri'] . '</a>'; ?>
+                                </div>
+                            </div>
+                        </div>
+                        <?php endif; ?>
+                    </th>
+                    <th>
+                        <span><?php echo $hesklang['not']; ?></span>
+                    </th>
+                    <th>
+                        <span><?php echo $hesklang['cat_type']; ?></span>
+                    </th>
+                    <?php if ($hesk_settings['autoassign']): ?>
+                    <th><?php echo $hesklang['aass']; ?></th>
+                    <?php endif; ?>
+                    <th></th>
+                </tr>
+                </thead>
+                <tbody>
+                <?php
+                /* Get number of tickets per category */
+                $tickets_all   = array();
+                $tickets_total = 0;
+
+                $res = hesk_dbQuery('SELECT COUNT(*) AS `cnt`, `category` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'tickets` GROUP BY `category`');
+                while ($tmp = hesk_dbFetchAssoc($res))
+                {
+                    $tickets_all[$tmp['category']] = $tmp['cnt'];
+                    $tickets_total += $tmp['cnt'];
+                }
+
+                /* Get list of categories */
+                $res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` ORDER BY `cat_order` ASC");
+                $options='';
+
+                $i=1;
+                $j=0;
+                $num = hesk_dbNumRows($res);
+
+                while ($mycat=hesk_dbFetchAssoc($res))
+                {
+                    $j++;
+
+                    $table_row = '';
+                    if (isset($_SESSION['selcat2']) && $mycat['id'] == $_SESSION['selcat2'])
+                    {
+                        $table_row = 'class="ticket-new"';
+                        unset($_SESSION['selcat2']);
+                    }
+                    else
+                    {
+                        $color = $i ? 'admin_white' : 'admin_gray';
+                    }
+
+                    $tmp   = $i ? 'White' : 'Blue';
+                    $style = 'class="option'.$tmp.'OFF" onmouseover="this.className=\'option'.$tmp.'ON\'" onmouseout="this.className=\'option'.$tmp.'OFF\'"';
+                    $i     = $i ? 0 : 1;
+
+                    /* Number of tickets and graph width */
+                    $all = isset($tickets_all[$mycat['id']]) ? $tickets_all[$mycat['id']] : 0;
+                    $width_all = 0;
+                    if ($tickets_total && $all)
+                    {
+                        $width_all  = round(($all / $tickets_total) * 100);
+                    }
+
+                    $options .= '<option value="'.$mycat['id'].'" ';
+                    $options .= (isset($_SESSION['selcat']) && $mycat['id'] == $_SESSION['selcat']) ? ' selected="selected" ' : '';
+                    $options .= '>'.$mycat['name'].'</option>';
+
+
+                    ?>
+                    <tr <?php echo $table_row; ?> data-category-id="<?php echo $mycat['id']; ?>">
+                        <td>
+                            <span class="category-name"><?php echo $mycat['name']; ?></span>
+                            <div class="rename-link tooltype right out-close" data-modal=".rename-category" data-callback="initRenameCategoryModal">
+                                <svg class="icon icon-edit">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-edit"></use>
+                                </svg>
+                                <div class="tooltype__content">
+                                    <div class="tooltype__wrapper">
+                                        <?php echo $hesklang['ren_cat']; ?>
+                                    </div>
+                                </div>
+                            </div>
+                        </td>
+                        <td>
+                            <div class="dropdown-select center out-close priority" data-type="form-submit-change">
+                                <form action="manage_categories.php" method="post">
+                                    <select name="priority" onchange="this.form.submit()">
+                                        <?php foreach ($priorities as $id => $priority): ?>
+                                            <option value="<?php echo $priority['value']; ?>"
+                                                <?php if ($priority['id'] === intval($mycat['priority'])): ?>selected<?php endif; ?>>
+                                                <?php echo $priority['text']; ?>
+                                            </option>
+                                        <?php endforeach; ?>
+                                    </select>
+                                    <input type="hidden" name="a" value="priority" />
+                                    <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>" />
+                                    <input type="hidden" name="catid" value="<?php echo $mycat['id']; ?>" />
+                                </form>
+                            </div>
+                        </td>
+                        <td>
+                            <?php
+                            $tickets_url = 'show_tickets.php?category='.$mycat['id'].'&amp;s_all=1&amp;s_my=1&amp;s_ot=1&amp;s_un=1';
+                            ?>
+                            <a href="<?php echo $tickets_url; ?>" title="<?php $hesklang['list_tickets_cat']; ?>">
+                                <?php echo $all; ?>
+                                (<?php echo $width_all; ?>%)
+                            </a>
+                        </td>
+                        <td>
+                            <div class="dropdown-select center out-close">
+                                <form action="manage_categories.php" method="get">
+                                    <select name="s" onchange="this.form.submit()">
+                                        <option value="0" <?php if ($mycat['type']): ?>selected<?php endif; ?>>
+                                            <?php echo $hesklang['cat_public']; ?>
+                                        </option>
+                                        <option value="1" <?php if ($mycat['type']): ?>selected<?php endif; ?>>
+                                            <?php echo $hesklang['cat_private']; ?>
+                                        </option>
+                                    </select>
+                                    <input type="hidden" name="a" value="type">
+                                    <input type="hidden" name="catid" value="<?php echo $mycat['id']; ?>">
+                                    <input type="hidden" name="token" value="<?php echo hesk_token_echo(); ?>">
+                                </form>
+                            </div>
+                        </td>
+                        <?php if ($hesk_settings['autoassign']): ?>
+                        <td class="assign">
+                            <form action="manage_categories.php" method="get">
+                                <label class="switch-checkbox">
+                                    <input type="checkbox" onchange="this.form.submit()" name="s" <?php if ($mycat['autoassign']): ?>checked<?php endif; ?> />
+                                    <div class="switch-checkbox__bullet">
+                                        <i>
+                                            <svg class="icon icon-close">
+                                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                            </svg>
+                                            <svg class="icon icon-tick">
+                                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                            </svg>
+                                        </i>
+                                    </div>
+                                </label>
+                                <input type="hidden" name="a" value="autoassign">
+                                <input type="hidden" name="catid" value="<?php echo $mycat['id']; ?>">
+                                <input type="hidden" name="token" value="<?php echo hesk_token_echo(); ?>">
+                            </form>
+                        </td>
+                        <?php endif; ?>
+                        <td class="nowrap generate">
+                            <a href="javascript:" data-action="generate-link" data-link="<?php echo htmlspecialchars($hesk_settings['hesk_url']) . '/index.php?a=add&catid=' . intval($mycat['id']); ?>">Generate link</a>
+                            <?php
+                            if ($num > 1) {
+                                if ($j == 1) {
+                                    ?>
+                                    <a href="#" style="visibility: hidden">
+                                        <svg class="icon icon-chevron-up">
+                                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                        </svg>
+                                    </a>
+                                    <a href="manage_categories.php?a=order&amp;catid=<?php echo $mycat['id']; ?>&amp;move=15&amp;token=<?php hesk_token_echo(); ?>"
+                                       title="<?php echo $hesklang['move_dn']; ?>">
+                                        <svg class="icon icon-chevron-down">
+                                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                        </svg>
+                                    </a>
+                                    <?php
+                                    echo'';
+                                } elseif ($j == $num) {
+                                    ?>
+                                    <a href="manage_categories.php?a=order&amp;catid=<?php echo $mycat['id']; ?>&amp;move=-15&amp;token=<?php hesk_token_echo(); ?>"
+                                       title="<?php echo $hesklang['move_up']; ?>">
+                                        <svg class="icon icon-chevron-up">
+                                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                        </svg>
+                                    </a>
+                                    <a href="#" style="visibility: hidden"
+                                       title="<?php echo $hesklang['move_dn']; ?>">
+                                        <svg class="icon icon-chevron-down">
+                                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                        </svg>
+                                    </a>
+                                    <?php
+                                } else {
+                                    ?>
+                                    <a href="manage_categories.php?a=order&amp;catid=<?php echo $mycat['id']; ?>&amp;move=-15&amp;token=<?php hesk_token_echo(); ?>"
+                                       title="<?php echo $hesklang['move_up']; ?>">
+                                        <svg class="icon icon-chevron-up">
+                                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                        </svg>
+                                    </a>
+                                    <a href="manage_categories.php?a=order&amp;catid=<?php echo $mycat['id']; ?>&amp;move=15&amp;token=<?php hesk_token_echo(); ?>"
+                                       title="<?php echo $hesklang['move_dn']; ?>">
+                                        <svg class="icon icon-chevron-down">
+                                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                        </svg>
+                                    </a>
+                                    <?php
+                                }
+                            }
+                            ?>
+                            <?php
+                            if ($mycat['id'] != 1):
+                                $modal_id = hesk_generate_delete_modal($hesklang['confirm_deletion'],
+                                    $hesklang['confirm_del_cat'],
+                                    'manage_categories.php?a=remove&catid='. $mycat['id'] .'&token='. hesk_token_echo(0));
+                                ?>
+                            <a href="javascript:" class="delete" data-modal="[data-modal-id='<?php echo $modal_id; ?>']">
+                                <svg class="icon icon-delete">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-delete"></use>
+                                </svg>
+                            </a>
+                            <?php
+                            endif;
+                            ?>
+                        </td>
+                    </tr>
+                <?php } ?>
+                </tbody>
+            </table>
+        </div>
+    </div>
+</div>
+<div class="notification-flash green" data-type="link-generate-message">
+    <i class="close">
+        <svg class="icon icon-close">
+            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+        </svg>
+    </i>
+    <div class="notification--title"><?php echo $hesklang['genl']; ?></div>
+    <div class="notification--text"><?php echo $hesklang['genl2']; ?></div>
+</div>
+<div class="modal rename-category">
+    <div class="modal__body">
+        <form action="manage_categories.php" method="post">
+            <i class="modal__close" data-action="modal-close">
+                <svg class="icon icon-close">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                </svg>
+            </i>
+            <h3><?php echo $hesklang['ren_cat']; ?></h3>
+            <div class="modal__description form">
+                <div class="form-group">
+                    <label style="text-align: left"><?php echo $hesklang['cat_name']; ?> (<?php echo $hesklang['max_chars']; ?>):</label>
+                    <input type="text"
+                           name="name"
+                           id="renamecat"
+                           class="form-control"
+                           size="40"
+                           maxlength="40"
+                           <?php if (isset($_SESSION['catname2'])): ?>value="<?php echo $_SESSION['catname2']; ?>"<?php endif; ?>>
+                    <input type="hidden" name="catid">
+                    <input type="hidden" name="a" value="rename">
+                    <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>" />
+                </div>
+            </div>
+            <div class="modal__buttons">
+                <button class="btn btn-border" ripple="ripple" data-action="cancel"><?php echo $hesklang['cancel']; ?></button>
+                <button class="btn btn-full" ripple="ripple" type="submit"><?php echo $hesklang['ren_cat']; ?></button>
+            </div>
+        </form>
+    </div>
+</div>
+<div class="right-bar category-create" <?php echo hesk_SESSION('error') ? 'style="display: block"' : ''; ?>>
+    <form action="manage_categories.php" method="post">
+        <div class="right-bar__body form">
+            <h3>
+                <a href="javascript:">
+                    <svg class="icon icon-back">
+                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-back"></use>
+                    </svg>
+                    <span><?php echo $hesklang['add_cat']; ?></span>
+                </a>
+            </h3>
+            <?php
+            if (hesk_SESSION('error')) {
+                echo '<div style="margin: -24px -24px 0 -16px;">';
+                hesk_handle_messages();
+                echo '</div>';
+            }
+            ?>
+            <div class="form-group">
+                <label><?php echo $hesklang['cat_name']; ?> (<?php echo $hesklang['max_chars']; ?>):</label>
+                <input type="text"
+                       name="name"
+                       class="form-control"
+                       <?php if (isset($_SESSION['catname'])): ?>value="<?php echo $_SESSION['catname']; ?>"<?php endif; ?>>
+            </div>
+            <?php
+            if (!isset($_SESSION['cat_priority'])) {
+                $_SESSION['cat_priority'] = 3;
+            }
+            ?>
+            <div class="category-create__select">
+                <span><?php echo $hesklang['def_pri']; ?></span>
+                <div class="dropdown-select center out-close">
+                    <select name="priority">
+                        <?php foreach ($priorities as $id => $priority): ?>
+                            <option value="<?php echo $priority['value']; ?>" <?php if ($_SESSION['cat_priority'] == $id): ?>selected<?php endif; ?>>
+                                <?php echo $priority['text']; ?>
+                            </option>
+                        <?php endforeach; ?>
+                    </select>
+                </div>
+            </div>
+            <?php if ($hesk_settings['autoassign']): ?>
+                <div class="category-create__autoassign">
+                    <label class="switch-checkbox">
+                        <input value="Y" name="autoassign" type="checkbox" id="autoassign" <?php if (!isset($_SESSION['cat_autoassign']) || $_SESSION['cat_autoassign'] == 1) { echo 'checked'; } ?>>
+                        <div class="switch-checkbox__bullet">
+                            <i>
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                                <svg class="icon icon-tick">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                </svg>
+                            </i>
+                        </div>
+                        <span><?php echo $hesklang['cat_aa']; ?></span>
+                    </label>
+                </div>
+            <?php endif; ?>
+            <div class="category-create__select">
+                <span><?php echo $hesklang['cat_type']; ?>:</span>
+                <div class="dropdown-select center out-close">
+                    <select name="type" id="category-create-type">
+                        <option value="0" <?php if (!isset($_SESSION['cat_type']) || $_SESSION['cat_type'] == 0) {echo 'checked';} ?>><?php echo $hesklang['cat_public']; ?></option>
+                        <option value="1" <?php if (isset($_SESSION['cat_type']) && $_SESSION['cat_type'] == 1) {echo 'checked';} ?>><?php echo $hesklang['cat_private']; ?></option>
+                    </select>
+                </div>
+            </div>
+            <input type="hidden" name="a" value="new" />
+            <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>" />
+            <button class="btn btn-full" type="submit" ripple="ripple"><?php echo $hesklang['create_cat']; ?></button>
+        </div>
+    </form>
+</div>
+
+<script language="Javascript" type="text/javascript"><!--
+
+function initRenameCategoryModal($clickedElement) {
+    $('.rename-category')
+        .find('input[name="name"]').val($clickedElement.parent().find('.category-name').text()).end()
+        .find('input[name="catid"]').val($clickedElement.parent().parent().attr('data-category-id')).end();
+}
+//-->
+</script>
+<?php
+hesk_cleanSessionVars('error');
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+
+/*** START FUNCTIONS ***/
+
+function change_priority()
+{
+	global $hesk_settings, $hesklang, $priorities;
+
+	/* A security check */
+	hesk_token_check('POST');
+
+	$_SERVER['PHP_SELF'] = 'manage_categories.php?catid='.intval( hesk_POST('catid') );
+
+	$catid = hesk_isNumber( hesk_POST('catid'), $hesklang['choose_cat_ren'], $_SERVER['PHP_SELF']);
+	$_SESSION['selcat'] = $catid;
+	$_SESSION['selcat2'] = $catid;
+
+    $priority = hesk_POST('priority', 'low');
+    if ( ! array_key_exists($priority, $priorities) )
+    {
+        $priority = 'low';
+    }
+
+	$priority_id = $priorities[$priority]['id'];
+
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` SET `priority`='{$priority_id}' WHERE `id`='".intval($catid)."'");
+
+    hesk_cleanSessionVars('cat_ch_priority');
+
+	hesk_process_messages($hesklang['cat_pri_ch'].' '.$priorities[$priority]['formatted'],$_SERVER['PHP_SELF'],'SUCCESS');
+} // END change_priority()
+
+
+function new_cat()
+{
+	global $hesk_settings, $hesklang, $priorities;
+
+	/* A security check */
+	hesk_token_check('POST');
+
+    /* Options */
+    $_SESSION['cat_autoassign'] = hesk_POST('autoassign') == 'Y' ? 1 : 0;
+    $_SESSION['cat_type'] = hesk_POST('type') === '1' ? 1 : 0;
+
+	// Default priority
+	$_SESSION['cat_priority'] = hesk_POST('priority', 'low');
+    if ( ! array_key_exists($_SESSION['cat_priority'], $priorities) )
+    {
+        $_SESSION['cat_priority'] = 'low';
+    }
+    $priority_id = $priorities[$_SESSION['cat_priority']]['id'];
+
+    /* Category name */
+    $catname = hesk_input(hesk_POST('name'));
+
+    if ($catname == '') {
+        $_SESSION['error'] = 1;
+    }
+	$catname = hesk_input( hesk_POST('name') , $hesklang['enter_cat_name'], 'manage_categories.php');
+
+    /* Do we already have a category with this name? */
+	$res = hesk_dbQuery("SELECT `id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `name` LIKE '".hesk_dbEscape( hesk_dbLike($catname) )."' LIMIT 1");
+    if (hesk_dbNumRows($res) != 0)
+    {
+		$_SESSION['catname'] = stripslashes($catname);
+		hesk_process_messages($hesklang['cndupl'],'manage_categories.php');
+    }
+
+	/* Get the latest cat_order */
+	$res = hesk_dbQuery("SELECT `cat_order` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` ORDER BY `cat_order` DESC LIMIT 1");
+	$row = hesk_dbFetchRow($res);
+	$my_order = isset($row[0]) ? intval($row[0]) + 10 : 10;
+
+	hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` (`name`,`cat_order`,`autoassign`,`type`, `priority`) VALUES ('".hesk_dbEscape($catname)."','".intval($my_order)."','".intval($_SESSION['cat_autoassign'])."','".intval($_SESSION['cat_type'])."','{$priority_id}')");
+
+    hesk_cleanSessionVars('catname');
+    hesk_cleanSessionVars('cat_autoassign');
+    hesk_cleanSessionVars('cat_type');
+    hesk_cleanSessionVars('cat_priority');
+    hesk_cleanSessionVars('error');
+
+    $_SESSION['selcat2'] = hesk_dbInsertID();
+
+	hesk_process_messages(sprintf($hesklang['cat_name_added'],'<i>'.stripslashes($catname).'</i>'),'manage_categories.php','SUCCESS');
+} // End new_cat()
+
+
+function rename_cat()
+{
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check('POST');
+
+    $_SERVER['PHP_SELF'] = 'manage_categories.php?catid='.intval( hesk_POST('catid') );
+
+	$catid = hesk_isNumber( hesk_POST('catid'), $hesklang['choose_cat_ren'], $_SERVER['PHP_SELF']);
+	$_SESSION['selcat'] = $catid;
+    $_SESSION['selcat2'] = $catid;
+
+	$catname = hesk_input( hesk_POST('name'), $hesklang['cat_ren_name'], $_SERVER['PHP_SELF']);
+    $_SESSION['catname2'] = stripslashes($catname);
+
+	$res = hesk_dbQuery("SELECT `id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `name` LIKE '".hesk_dbEscape( hesk_dbLike($catname) )."' LIMIT 1");
+    if (hesk_dbNumRows($res) != 0)
+    {
+    	$old = hesk_dbFetchAssoc($res);
+        if ($old['id'] == $catid)
+        {
+        	hesk_process_messages($hesklang['noch'],$_SERVER['PHP_SELF'],'NOTICE');
+        }
+        else
+        {
+    		hesk_process_messages($hesklang['cndupl'],$_SERVER['PHP_SELF']);
+        }
+    }
+
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` SET `name`='".hesk_dbEscape($catname)."' WHERE `id`='".intval($catid)."'");
+
+    unset($_SESSION['selcat']);
+    unset($_SESSION['catname2']);
+
+    hesk_process_messages($hesklang['cat_renamed_to'].' <i>'.stripslashes($catname).'</i>',$_SERVER['PHP_SELF'],'SUCCESS');
+} // End rename_cat()
+
+
+function remove()
+{
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check();
+
+    $_SERVER['PHP_SELF'] = 'manage_categories.php';
+
+	$mycat = intval( hesk_GET('catid') ) or hesk_error($hesklang['no_cat_id']);
+	if ($mycat == 1)
+    {
+    	hesk_process_messages($hesklang['cant_del_default_cat'],$_SERVER['PHP_SELF']);
+    }
+
+	hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `id`='".intval($mycat)."'");
+	if (hesk_dbAffectedRows() != 1)
+    {
+    	hesk_error("$hesklang[int_error]: $hesklang[cat_not_found].");
+    }
+
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `category`=1 WHERE `category`='".intval($mycat)."'");
+
+    hesk_process_messages($hesklang['cat_removed_db'],$_SERVER['PHP_SELF'],'SUCCESS');
+} // End remove()
+
+
+function order_cat()
+{
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check();
+
+	$catid = intval( hesk_GET('catid') ) or hesk_error($hesklang['cat_move_id']);
+	$_SESSION['selcat2'] = $catid;
+
+	$cat_move=intval( hesk_GET('move') );
+
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` SET `cat_order`=`cat_order`+".intval($cat_move)." WHERE `id`='".intval($catid)."'");
+	if (hesk_dbAffectedRows() != 1)
+    {
+    	hesk_error("$hesklang[int_error]: $hesklang[cat_not_found].");
+    }
+
+	/* Update all category fields with new order */
+	$res = hesk_dbQuery("SELECT `id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` ORDER BY `cat_order` ASC");
+
+	$i = 10;
+	while ($mycat=hesk_dbFetchAssoc($res))
+	{
+	    hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` SET `cat_order`=".intval($i)." WHERE `id`='".intval($mycat['id'])."'");
+	    $i += 10;
+	}
+
+    header('Location: manage_categories.php');
+    exit();
+} // End order_cat()
+
+
+function toggle_autoassign()
+{
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check();
+
+	$catid = intval( hesk_GET('catid') ) or hesk_error($hesklang['cat_move_id']);
+	$_SESSION['selcat2'] = $catid;
+
+    if (hesk_GET('s') === 'on')
+    {
+		$autoassign = 1;
+        $tmp = $hesklang['caaon'];
+    }
+    else
+    {
+        $autoassign = 0;
+        $tmp = $hesklang['caaoff'];
+    }
+
+	/* Update auto-assign settings */
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` SET `autoassign`='".intval($autoassign)."' WHERE `id`='".intval($catid)."'");
+	if (hesk_dbAffectedRows() != 1)
+    {
+        hesk_process_messages($hesklang['int_error'].': '.$hesklang['cat_not_found'],'./manage_categories.php');
+    }
+
+    hesk_process_messages($tmp,'./manage_categories.php','SUCCESS');
+
+} // End toggle_autoassign()
+
+
+function toggle_type()
+{
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check();
+
+	$catid = intval( hesk_GET('catid') ) or hesk_error($hesklang['cat_move_id']);
+	$_SESSION['selcat2'] = $catid;
+
+    if ( intval( hesk_GET('s') ) )
+    {
+		$type = 1;
+        $tmp = $hesklang['cpriv'];
+    }
+    else
+    {
+        $type = 0;
+        $tmp = $hesklang['cpub'];
+    }
+
+	/* Update auto-assign settings */
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` SET `type`='{$type}' WHERE `id`='".intval($catid)."'");
+	if (hesk_dbAffectedRows() != 1)
+    {
+        hesk_process_messages($hesklang['int_error'].': '.$hesklang['cat_not_found'],'./manage_categories.php');
+    }
+
+    hesk_process_messages($tmp,'./manage_categories.php','SUCCESS');
+
+} // End toggle_type()
+?>
diff --git a/hesk/admin/manage_knowledgebase.php b/hesk/admin/manage_knowledgebase.php
new file mode 100644
index 0000000..f2ad3c1
--- /dev/null
+++ b/hesk/admin/manage_knowledgebase.php
@@ -0,0 +1,2624 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+
+// Check for POST requests larger than what the server can handle
+if ( $_SERVER['REQUEST_METHOD'] == 'POST' && empty($_POST) && ! empty($_SERVER['CONTENT_LENGTH']) )
+{
+	hesk_error($hesklang['maxpost']);
+}
+
+// For convenience allow adding at least 3 attachments at once in the KB
+if ($hesk_settings['attachments']['max_number'] < 3)
+{
+	$hesk_settings['attachments']['max_number'] = 3;
+}
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* Check permissions for this feature */
+if ( ! hesk_checkPermission('can_man_kb',0))
+{
+	/* This person can't manage the knowledgebase, but can read it */
+	header('Location: knowledgebase_private.php');
+    exit();
+}
+
+/* Is Knowledgebase enabled? */
+if ( ! $hesk_settings['kb_enable'])
+{
+	hesk_error($hesklang['kbdis']);
+}
+
+/* This will tell the header to include WYSIWYG editor Javascript */
+define('WYSIWYG',1);
+
+/* What should we do? */
+if ( $action = hesk_REQUEST('a') )
+{
+	if ($action == 'add_article')		 {add_article();}
+	elseif ($action == 'add_category')   {add_category();}
+	elseif ($action == 'manage_cat') 	 {manage_category();}
+	elseif ($action == 'edit_article') 	 {edit_article();}
+	elseif ($action == 'import_article') {import_article();}
+	elseif ($action == 'list_private')	 {list_private();}
+	elseif ($action == 'list_draft')	 {list_draft();}
+	elseif ( defined('HESK_DEMO') )		 {hesk_process_messages($hesklang['ddemo'], 'manage_knowledgebase.php', 'NOTICE');}
+	elseif ($action == 'new_article')    {new_article();}
+	elseif ($action == 'new_category') 	 {new_category();}
+	elseif ($action == 'remove_article') {remove_article();}
+	elseif ($action == 'save_article') 	 {save_article();}
+	elseif ($action == 'order_article')	 {order_article();}
+    elseif ($action == 'order_cat')		 {order_category();}
+	elseif ($action == 'edit_category')	 {edit_category();}
+	elseif ($action == 'remove_kb_att')	 {remove_kb_att();}
+	elseif ($action == 'sticky')	 	 {toggle_sticky();}
+	elseif ($action == 'update_count')	 {update_count(1);}
+}
+
+// Part of a trick to prevent duplicate article submissions by reloading pages
+hesk_cleanSessionVars('article_submitted');
+
+/* Print header */
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+/* Print main manage users page */
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+/* This will handle error, success and notice messages */
+hesk_handle_messages();
+
+// Total number of KB articles
+$total_articles = 0;
+
+// Get number of sub-categories for each parent category
+$parent = array(0 => 1);
+$result = hesk_dbQuery('SELECT `parent`, COUNT(*) AS `num` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_categories` GROUP BY `parent`');
+while ($row = hesk_dbFetchAssoc($result))
+{
+	$parent[$row['parent']] = $row['num'];
+}
+$parent_copy = $parent;
+
+//print_r($parent);
+
+// Get Knowledgebase structure
+$kb_cat = array();
+$result = hesk_dbQuery('SELECT * FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_categories` ORDER BY `parent` ASC, `cat_order` ASC');
+while ($cat = hesk_dbFetchAssoc($result))
+{
+	// Can this category be moved at all?
+	if (
+    	$cat['id'] == 1                  || // Main category cannot be moved
+        ! isset($parent[$cat['parent']]) || // if the parent category isn't set
+        $parent[$cat['parent']] < 2         // Less than 2 articles in category
+    )
+    {
+    	$cat['move_up']   = false;
+        $cat['move_down'] = false;
+    }
+    else
+    {
+    	$cat['move_up']   = true;
+        $cat['move_down'] = true;
+    }
+
+	$kb_cat[] = $cat;
+}
+
+//print_r($kb_cat);
+
+/* Translate main category "Knowledgebase" if needed */
+$kb_cat[0]['name'] = $hesklang['kb_text'];
+
+require(HESK_PATH . 'inc/treemenu/TreeMenu.php');
+$icon         = 'icon-chevron-right';
+$expandedIcon = 'icon-knowledge';
+$menu		  = new HTML_TreeMenu();
+
+$thislevel = array('0');
+$nextlevel = array();
+$i = 1;
+$j = 1;
+
+if (isset($_SESSION['KB_CATEGORY']))
+{
+	$selected_catid = intval($_SESSION['KB_CATEGORY']);
+}
+else
+{
+	$selected_catid = 0;
+}
+
+while (count($kb_cat) > 0)
+{
+
+    foreach ($kb_cat as $k=>$cat)
+    {
+
+    	if (in_array($cat['parent'],$thislevel))
+        {
+        	$arrow = ($i - 2) % 10;
+            $arrow_colors = array(
+                0 => '#5ac05a',
+                1 => '#a3a0ff',
+                2 => '#ff8184',
+                3 => '#e686ff',
+                4 => '#e19900',
+                5 => '#a9a9a9',
+                6 => '#db9696',
+                7 => '#b7ab00',
+                8 => '#a2602d',
+                9 => '#aff600'
+            );
+
+			$up = $cat['parent'];
+			$my = $cat['id'];
+			$type = $cat['type'] ? '*' : '';
+			$selected = ($selected_catid == $my) ? 1 : 0;
+            $cls = (isset($_SESSION['newcat']) && $_SESSION['newcat'] == $my) ? ' class="kbCatListON"' : '';
+
+            $text = str_replace('\\','\\\\','<span id="c_'.$my.'"'.$cls.'><a href="manage_knowledgebase.php?a=manage_cat&catid='.$my.'">'.$cat['name'].'</a>').$type.'</span> (<span class="kb_published">'.$cat['articles'].'</span>, <span class="kb_private">'.$cat['articles_private'].'</span>, <span class="kb_draft">'.$cat['articles_draft'].'</span>) ';                  /* ' */
+
+            $text_short = $cat['name'].$type.' ('.$cat['articles'].', '.$cat['articles_private'].', '.$cat['articles_draft'].')';
+
+			$total_articles += $cat['articles'];
+
+			// Generate KB menu icons
+			$menu_icons =
+			'<a href="manage_knowledgebase.php?a=add_article&amp;catid='.$my.'" onclick="document.getElementById(\'option'.$j.'\').selected=true;return true;" title="'.$hesklang['kb_i_art'].'">'.
+			    '<svg style="fill: #9c9c9c" class="icon icon-add">'.
+                    '<use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-add"></use>'.
+                '</svg>'.
+             '</a>&nbsp;&nbsp;&nbsp;'
+			.'<a href="manage_knowledgebase.php?a=add_category&amp;parent='.$my.'" onclick="document.getElementById(\'option'.$j.'_2\').selected=true;return true;" title="'.$hesklang['kb_i_cat'].'">'.
+                '<svg style="fill: #9c9c9c" class="icon icon-categories">'.
+                    '<use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-categories"></use>'.
+                '</svg>'.
+              '</a>&nbsp;&nbsp;&nbsp;'
+			.'<a href="manage_knowledgebase.php?a=manage_cat&amp;catid='.$my.'" title="'.$hesklang['kb_p_man'].'">'.
+			    '<svg style="fill: #9c9c9c" class="icon icon-settings">'.
+                    '<use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-settings"></use>'.
+                '</svg>'.
+              '</a> '
+			;
+
+			// Can this category be moved up?
+			if ($cat['move_up'] == false || ($cat['move_up'] && $parent_copy[$cat['parent']] == $parent[$cat['parent']]) )
+            {
+                $menu_icons .= '<a href="#" style="visibility: hidden;width: 11px; display: inline-block">'.
+                        '<svg class="icon icon-chevron-up" style="font-size: 8px">'.
+                            '<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-chevron-down"></use>'.
+                        '</svg>'.
+                    '</a> ';
+            }
+            else
+            {
+                $menu_icons .= '<a style="width: 11px; display: inline-block" href="manage_knowledgebase.php?a=order_cat&amp;catid='.$my.'&amp;move=-15&amp;token=' . hesk_token_echo(0) . '" title="'.$hesklang['move_up'].'">'.
+                    '<svg class="icon icon-chevron-up" style="fill: '.$arrow_colors[$arrow].'; font-size: 8px">'.
+                        '<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-chevron-down"></use>'.
+                    '</svg>'.
+                '</a> ';
+			}
+
+			// Can this category be moved down?
+			if ($cat['move_down'] == false || ($cat['move_down'] && $parent_copy[$cat['parent']] == 1) )
+            {
+				$menu_icons .= '<a href="#" style="visibility: hidden; width: 11px; display: inline-block">'.
+                    '<svg class="icon icon-chevron-down">'.
+                        '<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-chevron-down"></use>'.
+                    '</svg>'.
+                '</a> ';
+            }
+            else
+            {
+				$menu_icons .= '<a style="width: 11px; display: inline-block" href="manage_knowledgebase.php?a=order_cat&amp;catid='.$my.'&amp;move=15&amp;token=' . hesk_token_echo(0) . '" title="'.$hesklang['move_dn'].'">'.
+                    '<svg class="icon icon-chevron-down" style="fill: '.$arrow_colors[$arrow].'">'.
+                        '<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-chevron-down"></use>'.
+                    '</svg>'.
+                '</a> ';
+			}
+
+            if (isset($node[$up]))
+            {
+                $HTML_TreeNode[$my] = new HTML_TreeNode(array('hesk_selected' => $selected, 'text' => $text, 'text_short' => $text_short, 'menu_icons' => $menu_icons, 'hesk_catid' => $cat['id'], 'hesk_select' => 'option'.$j, 'icon' => $icon, 'expandedIcon' => $expandedIcon, 'expanded' => true));
+	            $node[$my] = &$node[$up]->addItem($HTML_TreeNode[$my]);
+            }
+            else
+            {
+                $node[$my] = new HTML_TreeNode(array('hesk_selected' => $selected, 'text' => $text, 'text_short' => $text_short, 'menu_icons' => $menu_icons, 'hesk_catid' => $cat['id'], 'hesk_select' => 'option'.$j, 'icon' => $icon, 'expandedIcon' => $expandedIcon, 'expanded' => true));
+            }
+
+	        $nextlevel[] = $cat['id'];
+            $parent_copy[$cat['parent']]--;
+            $j++;
+	        unset($kb_cat[$k]);
+
+        }
+
+    }
+
+    $thislevel = $nextlevel;
+    $nextlevel = array();
+
+    /* Break after 20 recursions to avoid hang-ups in case of any problems */
+    if ($i > 20)
+    {
+    	break;
+    }
+    $i++;
+}
+
+$menu->addItem($node[1]);
+
+// Create the presentation class
+$HTML_TreeMenu_DHTML = new HTML_TreeMenu_DHTML($menu, array('images' => '../img', 'defaultClass' => 'treeMenuDefault', 'isDynamic' => true));
+$treeMenu = & ref_new($HTML_TreeMenu_DHTML);
+
+$HTML_TreeMenu_Listbox = new HTML_TreeMenu_Listbox($menu);
+$listBox  = & ref_new($HTML_TreeMenu_Listbox);
+
+/* Hide new article and new category forms by default */
+if (!isset($_SESSION['hide']))
+{
+	$_SESSION['hide'] = array(
+		//'treemenu' => 1,
+		'new_article' => 1,
+		'new_category' => 1,
+	);
+}
+
+/* Hide tree menu? */
+if (!isset($_SESSION['hide']['treemenu']))
+{
+	?>
+    <div class="main__content categories">
+        <div class="table-wrap">
+
+            <h3 style="font-size: 1.3rem">
+                <?php echo $hesklang['kb']; ?>
+                <div class="tooltype right out-close">
+                    <svg class="icon icon-info">
+                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                    </svg>
+                    <div class="tooltype__content">
+                        <div class="tooltype__wrapper">
+                            <?php echo $hesklang['kb_intro']; ?>
+                        </div>
+                    </div>
+                </div>
+            </h3>
+            <?php
+            // Show a notice if total public articles is less than 5
+            if ($total_articles < 5)
+            {
+                echo '<div style="margin: -24px -24px 0 -16px;">';
+                hesk_show_notice($hesklang['nkba']);
+                echo '</div>';
+            }
+            ?>
+            <!-- SUB NAVIGATION -->
+            <?php show_subnav(); ?>
+            <!-- SUB NAVIGATION -->
+            <!-- SHOW THE CATEGORY TREE -->
+            <?php show_treeMenu(); ?>
+            <!-- SHOW THE CATEGORY TREE -->
+            <h4 style="margin-top: 10px;font-size: 1rem; "><?php echo $hesklang['ktool']; ?></h4>
+            <div>
+                <svg style="fill: #9c9c9c" class="icon icon-search">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-search"></use>
+                </svg>
+                <a class="link" href="manage_knowledgebase.php?a=list_private"><?php echo $hesklang['listp']; ?></a>
+            </div>
+            <div>
+                <svg style="fill: #9c9c9c" class="icon icon-search">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-search"></use>
+                </svg>
+                <a class="link" href="manage_knowledgebase.php?a=list_draft"><?php echo $hesklang['listd']; ?></a>
+            </div>
+            <div>
+                <svg style="fill: #9c9c9c" class="icon icon-settings">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-settings"></use>
+                </svg>
+                <a class="link" href="manage_knowledgebase.php?a=update_count"><?php echo $hesklang['uac']; ?></a>
+            </div>
+            <div>
+                <svg style="fill: #9c9c9c" class="icon icon-tools">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tools"></use>
+                </svg>
+                <a class="link" href="http://support.mozilla.com/en-US/kb/how-to-write-knowledge-base-articles" rel="nofollow" target="_blank"><?php echo $hesklang['goodkb']; ?></a>
+            </div>
+        </div>
+    </div>
+	<?php
+} // END hide treemenu
+
+/* Hide article form? */
+if (!isset($_SESSION['hide']['new_article']))
+{
+	if (isset($_SESSION['new_article']))
+    {
+		$_SESSION['new_article'] = hesk_stripArray($_SESSION['new_article']);
+    }
+    elseif ( isset($_GET['type']) )
+    {
+		$_SESSION['new_article']['type'] = intval( hesk_GET('type') );
+        if ($_SESSION['new_article']['type'] != 1 && $_SESSION['new_article']['type'] != 2)
+        {
+        	$_SESSION['new_article']['type'] = 0;
+        }
+    }
+
+    if ($hesk_settings['kb_wysiwyg'])
+    {
+        ?>
+        <script>
+            tinymce.init({
+                selector: '#content',
+                convert_urls: false,
+                branding: false,
+                browser_spellcheck: true,
+                toolbar: 'undo redo | styleselect fontselect fontsizeselect | bold italic underline | alignleft aligncenter alignright alignjustify | forecolor backcolor | bullist numlist outdent indent | link unlink image codesample code',
+                plugins: 'charmap code codesample image link lists table',
+            });
+        </script>
+        <?php
+    }
+
+    // If a category is selected, use it as default for articles and parents
+    if (isset($_SESSION['KB_CATEGORY']))
+    {
+        $catid = intval($_SESSION['KB_CATEGORY']);
+    }
+    ?>
+
+    <div class="main__content knowledge article">
+        <form action="manage_knowledgebase.php" method="post" name="form1" enctype="multipart/form-data">
+            <div class="article__detalies edit">
+                <div class="article__detalies_head">
+                    <h3><?php echo $hesklang['ad']; ?></h3>
+                </div>
+                <ul class="article__detalies_list">
+                    <li>
+                        <div class="checkbox-custom">
+                            <input type="checkbox" id="add_sticky" name="sticky" value="Y" <?php if ( ! empty($_SESSION['new_article']['sticky'])) {echo 'checked';} ?>>
+                            <label for="add_sticky"><?php echo $hesklang['sticky']; ?></label>
+                        </div>
+                    </li>
+                    <li>
+                        <div class="form-group">
+                            <label><?php echo $hesklang['kb_type']; ?></label>
+                            <div class="radio-list">
+                                <div class="radio-custom">
+                                    <input type="radio" id="add_type0" name="type" value="0" <?php if (!isset($_SESSION['new_article']['type']) || (isset($_SESSION['new_article']['type']) && $_SESSION['new_article']['type'] == 0) ) {echo 'checked';} ?>>
+                                    <label for="add_type0"><?php echo $hesklang['kb_published']; ?></label>
+                                </div>
+                                <div style="margin-left: 24px; margin-bottom: 10px"><?php echo $hesklang['kb_published2']; ?></div>
+                                <div class="radio-custom">
+                                    <input type="radio" id="add_type1" name="type" value="1" <?php if (isset($_SESSION['new_article']['type']) && $_SESSION['new_article']['type'] == 1) {echo 'checked="checked"';} ?>>
+                                    <label for="add_type1"><?php echo $hesklang['kb_private']; ?></label>
+                                </div>
+                                <div style="margin-left: 24px; margin-bottom: 10px"><?php echo $hesklang['kb_private2']; ?></div>
+                                <div class="radio-custom">
+                                    <input type="radio" id="add_type2" name="type" value="2" <?php if (isset($_SESSION['new_article']['type']) && $_SESSION['new_article']['type'] == 2) {echo 'checked="checked"';} ?>>
+                                    <label for="add_type2"><?php echo $hesklang['kb_draft']; ?></label>
+                                </div>
+                                <div style="margin-left: 24px; margin-bottom: 10px"><?php echo $hesklang['kb_draft2']; ?></div>
+                            </div>
+                        </div>
+                    </li>
+                    <li>
+                        <div class="name category">
+                            <label for="add_catid"><?php echo $hesklang['kb_cat']; ?></label>
+                        </div>
+                        <div class="descr">
+                            <div class="dropdown-select center out-close">
+                                <select id="add_catid" name="catid"><?php $listBox->printMenu(); ?></select>
+                            </div>
+                        </div>
+                    </li>
+                </ul>
+                <div class="article__detalies_action">
+                    <button type="submit" class="btn btn-full" ripple="ripple"><?php echo $hesklang['kb_save']; ?></button>
+                </div>
+            </div>
+            <div class="article__body form">
+                <div class="article__back">
+                    <a href="manage_knowledgebase.php?a=manage_cat&amp;catid=<?php echo $catid; ?>">
+                        <svg class="icon icon-back">
+                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-back"></use>
+                        </svg>
+                        <span><?php echo $hesklang['wizard_back']; ?></span>
+                    </a>
+                </div>
+                <div class="article__title">
+                    <div class="form-group">
+                        <label for="add_subject"><?php echo $hesklang['kb_subject']; ?></label>
+                        <input id="add_subject" type="text" name="subject" class="form-control" maxlength="255"
+                            <?php if (isset($_SESSION['new_article']['subject'])) {echo 'value="'.$_SESSION['new_article']['subject'].'"';} ?>>
+                    </div>
+                </div>
+                <div class="article__description">
+                    <?php
+                    $displayType = $hesk_settings['kb_wysiwyg'] ? 'none' : 'block';
+                    $displayWarn = 'none';
+                    ?>
+                    <span id="contentType" style="display:<?php echo $displayType; ?>">
+                        <label><input type="radio" name="html" value="0" <?php if (!isset($_SESSION['new_article']['html']) || (isset($_SESSION['new_article']['html']) && $_SESSION['new_article']['html'] == 0) ) {echo 'checked="checked"';} ?> onclick="javascript:document.getElementById('kblinks').style.display = 'none'" /> <?php echo $hesklang['kb_dhtml']; ?></label><br />
+                        <label><input type="radio" name="html" value="1" <?php $display = 'none'; if (isset($_SESSION['new_article']['html']) && $_SESSION['new_article']['html'] == 1) {echo 'checked="checked"'; $displayWarn = 'block';} ?> onclick="javascript:document.getElementById('kblinks').style.display = 'block'" /> <?php echo $hesklang['kb_ehtml']; ?></label><br />
+                        <span id="kblinks" style="display:<?php echo $displayWarn; ?>"><i><?php echo $hesklang['kb_links']; ?></i></span>
+                    </span>
+                    <label>
+                        <textarea name="content" rows="25" cols="70" id="content"><?php if (isset($_SESSION['new_article']['content'])) {echo $_SESSION['new_article']['content'];} ?></textarea>
+                    </label>
+                </div>
+                <?php
+                if ($hesk_settings['attachments']['use'])
+                {
+                ?>
+                <div style="margin-top: 16px">
+                    <svg class="icon icon-attach">
+                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-attach"></use>
+                    </svg>
+                    <?php echo $hesklang['attachments']; ?> (<a href="Javascript:void(0)" onclick="hesk_window('../file_limits.php',250,500);return false;"><?php echo $hesklang['ful']; ?></a>)
+                    <?php
+                    for ($i=1;$i<=$hesk_settings['attachments']['max_number'];$i++)
+                    {
+                        echo '<div><input type="file" name="attachment['.$i.']"></div>';
+                    }
+                    ?>
+                </div>
+                    <?php
+                } // End attachments
+                ?>
+                <div class="form-group article__keywords">
+                    <label for="keywords">
+                        <b><?php echo $hesklang['kw']; ?></b>
+                        <span><?php echo $hesklang['kw1']; ?></span>
+                    </label>
+                    <textarea class="form-control" style="height: inherit;" name="keywords" rows="3" cols="70" id="keywords"><?php if (isset($_SESSION['new_article']['keywords'])) {echo $_SESSION['new_article']['keywords'];} ?></textarea>
+                </div>
+            </div>
+            <div class="d-flex-center sm-hidden mt2">
+                <button type="submit" class="btn btn-full ml1" ripple="ripple"><?php echo $hesklang['kb_save']; ?></button>
+            </div>
+            <input type="hidden" name="a" value="new_article">
+            <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+        </form>
+    </div>
+	<?php
+} // END hide article
+
+/* Hide new category form? */
+if (!isset($_SESSION['hide']['new_category']))
+{
+
+	if (isset($_SESSION['new_category']))
+    {
+		$_SESSION['new_category'] = hesk_stripArray($_SESSION['new_category']);
+    }
+	?>
+    <div class="main__content categories">
+        <div class="table-wrap">
+            <form class="form" action="manage_knowledgebase.php" method="post" name="form2">
+                <h3 style="font-size: 1.3rem"><a name="new_category"></a><?php echo $hesklang['kb_cat_new']; ?></h3>
+                <div class="form-group">
+                    <label for="add_cat_title"><?php echo $hesklang['kb_cat_title']; ?></label>
+                    <input type="text" name="title" class="form-control" id="add_cat_title" maxlength="255">
+                </div>
+                <div class="form-group">
+                    <label for="add_cat_parent"><?php echo $hesklang['kb_cat_parent']; ?></label>
+                    <div class="dropdown-select center out-close">
+                        <select id="add_cat_parent" name="parent"><?php $listBox->printMenu()?></select>
+                    </div>
+                </div>
+                <div class="form-group">
+                    <label><?php echo $hesklang['kb_type']; ?></label>
+                    <div class="radio-list">
+                        <div class="radio-custom">
+                            <input type="radio" name="type" id="add_type0" value="0" <?php if (!isset($_SESSION['new_category']['type']) || (isset($_SESSION['new_category']['type']) && $_SESSION['new_category']['type'] == 0) ) {echo 'checked';} ?>>
+                            <label for="add_type0"><?php echo $hesklang['kb_published']; ?></label>
+                        </div>
+                        <div style="margin-left: 24px; margin-bottom: 10px">
+                            <?php echo $hesklang['kb_cat_published']; ?>
+                        </div>
+                        <div class="radio-custom">
+                            <input type="radio" name="type" id="add_type1" value="1" <?php if (isset($_SESSION['new_category']['type']) && $_SESSION['new_category']['type'] == 1) {echo 'checked';} ?>>
+                            <label for="add_type1"><?php echo $hesklang['kb_private']; ?></label>
+                        </div>
+                        <div style="margin-left: 24px; margin-bottom: 10px">
+                            <?php echo $hesklang['kb_cat_private']; ?>
+                        </div>
+                    </div>
+                </div>
+                <input type="hidden" name="a" value="new_category">
+                <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+                <div>
+                    <button style="display: inline-flex" type="submit" class="btn btn-full" ripple="ripple"><?php echo $hesklang['kb_cat_add']; ?></button>
+                    <a style="display: inline-flex" class="btn btn-border" href="manage_knowledgebase.php" ripple="ripple"><?php echo $hesklang['cancel']; ?></a>
+                </div>
+            </form>
+        </div>
+        <?php
+        /* Show the treemenu? */
+        if (isset($_SESSION['hide']['cat_treemenu']))
+        {
+            echo '<div class="table-wrap" style="margin-top: 20px">';
+            show_treeMenu();
+            echo '</div>';
+        }
+        ?>
+    </div>
+	<?php
+} // END hide new category form
+
+/* Clean unneeded session variables */
+hesk_cleanSessionVars(array('hide','new_article','new_category','KB_CATEGORY','manage_cat','edit_article','newcat'));
+?>
+
+<p>&nbsp;</p>
+
+<?php
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+
+/*** START FUNCTIONS ***/
+
+function list_draft() {
+	global $hesk_settings, $hesklang;
+
+    $catid  = 1;
+    $kb_cat = hesk_getCategoriesArray(1);
+
+	/* Translate main category "Knowledgebase" if needed */
+	$kb_cat[0]['name'] = $hesklang['kb_text'];
+
+	/* Print header */
+	require_once(HESK_PATH . 'inc/header.inc.php');
+
+	/* Print main manage users page */
+	require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+	?>
+    <div class="main__content knowledge category">
+        <div class="category__list visible">
+            <div class="category__list_head">
+                <h3><?php echo $hesklang['artd']; ?></h3>
+            </div>
+            <div class="category__list_table overflow-x-scroll" style="display: block">
+                <div style="float: right; margin-bottom: 10px;">
+                    <a class="btn btn--blue-border" href="manage_knowledgebase.php?a=add_article&amp;catid=<?php echo $catid; ?>&amp;type=2">
+                        <?php echo $hesklang['kb_i_art2']; ?>
+                    </a>
+                </div>
+                <table>
+                    <tbody>
+                    <?php
+                    $result = hesk_dbQuery("SELECT * FROM `". hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `type`='2' ORDER BY `catid` ASC, `id` ASC");
+                    $num = hesk_dbNumRows($result);
+
+                    if ($num == 0)
+                    {
+                        echo '
+                            <tr>
+                                <td colspan="4" style="padding-left: 10px">'.$hesklang['kb_no_dart'].'</td>
+                            </tr>
+                            ';
+                    }
+                    else
+                    {
+                        while ($article=hesk_dbFetchAssoc($result))
+                        {
+                            // Check for articles with no existing parent category
+                            if ( ! isset($kb_cat[$article['catid']]) )
+                            {
+                                $article['catid'] = hesk_stray_article($article['id']);
+                            }
+
+                            $table_row = 'class="';
+                            if (isset($_SESSION['artord']) && $article['id'] == $_SESSION['artord'])
+                            {
+                                $table_row .= 'ticket-new ';
+                                unset($_SESSION['artord']);
+                            }
+
+                            if ($article['sticky']) {
+                                $table_row .= 'sticky';
+                            }
+                            $table_row .= '"';
+                            ?>
+                            <tr <?php echo $table_row; ?>>
+                                <td class="title">
+                                    <a href="knowledgebase_private.php?article=<?php echo $article['id']; ?>&amp;back=1<?php if ($article['type'] == 2) {echo '&amp;draft=1';} ?>">
+                                        <?php echo $article['subject']; ?>
+                                    </a>
+                                </td>
+                                <td class="view">
+                                    <svg class="icon icon-eye-close">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-eye-close"></use>
+                                    </svg>
+                                    <?php echo $article['views']; ?>
+                                </td>
+                                <td class="status">
+                                    <div style="margin-bottom: 3px"><?php echo $hesklang['kb_draft']; ?></div>
+                                </td>
+                                <td class="actions">
+                                    <div class="actions--buttons">
+                                        <a href="manage_knowledgebase.php?a=edit_article&amp;id=<?php echo $article['id']; ?>"
+                                           title="<?php echo $hesklang['edit']; ?>">
+                                            <svg class="icon icon-edit-ticket">
+                                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-edit-ticket"></use>
+                                            </svg>
+                                        </a>
+                                        <?php
+                                        $modal_id = hesk_generate_delete_modal($hesklang['confirm_deletion'],
+                                            $hesklang['del_art'],
+                                            'manage_knowledgebase.php?a=remove_article&amp;id='. $article['id'] .'&amp;token='. hesk_token_echo(0));
+                                        ?>
+                                        <a href="javascript:"
+                                            data-modal="[data-modal-id='<?php echo $modal_id; ?>']"
+                                           title="<?php echo $hesklang['delete']; ?>">
+                                            <svg class="icon icon-delete">
+                                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-delete"></use>
+                                            </svg>
+                                        </a>
+                                    </div>
+                                </td>
+                            </tr>
+                            <?php
+                        } // End while
+                    } ?>
+                    </tbody>
+                </table>
+            </div>
+        </div>
+    </div>
+    <?php
+
+	/* Clean unneeded session variables */
+	hesk_cleanSessionVars(array('hide','manage_cat','edit_article'));
+
+    require_once(HESK_PATH . 'inc/footer.inc.php');
+    exit();
+} // END list_draft()
+
+
+function list_private() {
+	global $hesk_settings, $hesklang;
+
+    $catid  = 1;
+    $kb_cat = hesk_getCategoriesArray(1);
+
+	/* Translate main category "Knowledgebase" if needed */
+	$kb_cat[0]['name'] = $hesklang['kb_text'];
+
+    /* Get list of private categories */
+    $private_categories = array();
+	$res = hesk_dbQuery("SELECT `id` FROM `". hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` WHERE `type`='1'");
+    $num = hesk_dbNumRows($res);
+    if ($num)
+    {
+    	while ($row = hesk_dbFetchAssoc($res))
+		{
+			$private_categories[] = intval($row['id']);
+        }
+    }
+
+	/* Print header */
+	require_once(HESK_PATH . 'inc/header.inc.php');
+
+	/* Print main manage users page */
+	require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+	?>
+    <div class="main__content knowledge category">
+        <div class="category__list visible">
+            <div class="category__list_head">
+                <h3><?php echo $hesklang['artp']; ?></h3>
+            </div>
+            <div class="category__list_table overflow-x-scroll" style="display: block">
+                <div style="float: right; margin-bottom: 10px;">
+                    <a class="btn btn--blue-border" href="manage_knowledgebase.php?a=add_article&amp;catid=<?php echo $catid; ?>&amp;type=1">
+                        <?php echo $hesklang['kb_i_art2']; ?>
+                    </a>
+                </div>
+                <table>
+                    <tbody>
+                    <?php
+                    $result = hesk_dbQuery("SELECT * FROM `". hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `type`='1' " . (count($private_categories) ? " OR `catid` IN('" . implode("','", $private_categories) . "') " : '') . " ORDER BY `catid` ASC, `id` ASC");
+                    $num = hesk_dbNumRows($result);
+
+                    if ($num == 0)
+                    {
+                        echo '
+                            <tr>
+                                <td colspan="4" style="padding-left: 10px">'.$hesklang['kb_no_part'].'</td>
+                            </tr>
+                            ';
+                    }
+                    else
+                    {
+                        while ($article=hesk_dbFetchAssoc($result))
+                        {
+                            // Check for articles with no existing parent category
+                            if ( ! isset($kb_cat[$article['catid']]) )
+                            {
+                                $article['catid'] = hesk_stray_article($article['id']);
+                            }
+
+                            $table_row = 'class="';
+                            if (isset($_SESSION['artord']) && $article['id'] == $_SESSION['artord'])
+                            {
+                                $table_row = 'ticket-new ';
+                                unset($_SESSION['artord']);
+                            }
+
+                            if ($article['sticky']) {
+                                $table_row .= 'sticky';
+                            }
+                            $table_row .= '"';
+
+
+                            if ($hesk_settings['kb_rating'])
+                            {
+                                $alt = $article['rating'] ? sprintf($hesklang['kb_rated'], sprintf("%01.1f", $article['rating'])) : $hesklang['kb_not_rated'];
+                                $type = hesk3_get_rating($article['rating'], $article['votes']);
+                            }
+
+                            ?>
+                            <tr <?php echo $table_row; ?>>
+                                <td class="title">
+                                    <a href="knowledgebase_private.php?article=<?php echo $article['id']; ?>&amp;back=1<?php if ($article['type'] == 2) {echo '&amp;draft=1';} ?>">
+                                        <?php echo $article['subject']; ?>
+                                    </a>
+                                </td>
+                                <td class="view">
+                                    <svg class="icon icon-eye-close">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-eye-close"></use>
+                                    </svg>
+                                    <?php echo $article['views']; ?>
+                                </td>
+                                <td class="status">
+                                    <?php echo $type; ?>
+                                </td>
+                                <td class="actions">
+                                    <div class="actions--buttons">
+                                        <a href="manage_knowledgebase.php?a=edit_article&amp;id=<?php echo $article['id']; ?>"
+                                           title="<?php echo $hesklang['edit']; ?>">
+                                            <svg class="icon icon-edit-ticket">
+                                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-edit-ticket"></use>
+                                            </svg>
+                                        </a>
+                                        <?php
+                                        $modal_id = hesk_generate_delete_modal($hesklang['confirm_deletion'],
+                                            $hesklang['del_art'],
+                                            'manage_knowledgebase.php?a=remove_article&amp;id='. $article['id'] .'&amp;token='. hesk_token_echo(0));
+                                        ?>
+                                        <a href="javascript:"
+                                           data-modal="[data-modal-id='<?php echo $modal_id; ?>']"
+                                           title="<?php echo $hesklang['delete']; ?>">
+                                            <svg class="icon icon-delete">
+                                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-delete"></use>
+                                            </svg>
+                                        </a>
+                                    </div>
+                                </td>
+                            </tr>
+                            <?php
+                        } // End while
+                    } ?>
+                    </tbody>
+                </table>
+            </div>
+        </div>
+    </div>
+    <?php
+	/* Clean unneeded session variables */
+	hesk_cleanSessionVars(array('hide','manage_cat','edit_article'));
+
+    require_once(HESK_PATH . 'inc/footer.inc.php');
+    exit();
+} // END list_private()
+
+
+function import_article()
+{
+	global $hesk_settings, $hesklang, $listBox;
+
+	$_SESSION['hide'] = array(
+		'treemenu' => 1,
+		//'new_article' => 1,
+		'new_category' => 1,
+	);
+
+    $_SESSION['KB_CATEGORY'] = 1;
+
+    // Get ticket ID
+    $trackingID = hesk_cleanID();
+	if (empty($trackingID))
+	{
+		return false;
+	}
+
+	// Get ticket info
+	$res = hesk_dbQuery("SELECT `id`,`category`,`subject`,`message`,`owner` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `trackid`='".hesk_dbEscape($trackingID)."' LIMIT 1");
+	if (hesk_dbNumRows($res) != 1)
+	{
+		return false;
+	}
+	$ticket = hesk_dbFetchAssoc($res);
+
+	// Permission to view this ticket?
+	if ($ticket['owner'] && $ticket['owner'] != $_SESSION['id'] && ! hesk_checkPermission('can_view_ass_others',0))
+	{
+		return false;
+	}
+
+	if ( ! $ticket['owner'] && ! hesk_checkPermission('can_view_unassigned',0))
+	{
+		return false;
+	}
+
+	// Is this user allowed to view tickets inside this category?
+	if ( ! hesk_okCategory($ticket['category'],0))
+    {
+    	return false;
+    }
+
+    // Set article contents
+    if ($hesk_settings['kb_wysiwyg'])
+    {
+    	// With WYSIWYG editor
+		$_SESSION['new_article'] = array(
+		'html' => 1,
+		'subject' => $ticket['subject'],
+		'content' => hesk_htmlspecialchars($ticket['message']),
+		);
+    }
+    else
+    {
+    	// Without WYSIWYG editor *
+		$_SESSION['new_article'] = array(
+		'html' => 0,
+		'subject' => $ticket['subject'],
+		'content' => hesk_msgToPlain($ticket['message'], 0, 0),
+		);
+    }
+
+	// Get messages from replies to the ticket
+	$res = hesk_dbQuery("SELECT `message` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `replyto`='".intval($ticket['id'])."' ORDER BY `id` ASC");
+
+    while ($reply=hesk_dbFetchAssoc($res))
+    {
+    	if ($hesk_settings['kb_wysiwyg'])
+        {
+			$_SESSION['new_article']['content'] .= "<br /><br />" . hesk_htmlspecialchars($reply['message']);
+        }
+        else
+        {
+	        $_SESSION['new_article']['content'] .= "\n\n" . hesk_msgToPlain($reply['message'], 0, 0);
+        }
+    }
+
+    // Make sure everything is extra slashed as stripslashes will be called later
+    $_SESSION['new_article']['subject'] = addslashes($_SESSION['new_article']['subject']);
+    $_SESSION['new_article']['content'] = addslashes($_SESSION['new_article']['content']);
+
+    hesk_process_messages($hesklang['import'],'NOREDIRECT','NOTICE');
+
+} // END add_article()
+
+
+function add_article()
+{
+	global $hesk_settings, $hesklang;
+
+	$_SESSION['hide'] = array(
+		'treemenu' => 1,
+		//'new_article' => 1,
+		'new_category' => 1,
+	);
+
+    $_SESSION['KB_CATEGORY'] = intval( hesk_GET('catid', 1) );
+} // END add_article()
+
+
+function add_category()
+{
+	global $hesk_settings, $hesklang;
+
+	$_SESSION['hide'] = array(
+		'treemenu' => 1,
+		'new_article' => 1,
+		//'new_category' => 1,
+        'cat_treemenu' => 1,
+	);
+
+    $_SESSION['KB_CATEGORY'] = intval( hesk_GET('parent', 1) );
+} // END add_category()
+
+
+function remove_kb_att()
+{
+	global $hesk_settings, $hesklang;
+
+	// A security check
+	hesk_token_check();
+
+	$att_id  = intval( hesk_GET('kb_att') ) or hesk_error($hesklang['inv_att_id']);
+    $id		 = intval( hesk_GET('id', 1) );
+
+	// Get attachment details
+	$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_attachments` WHERE `att_id`='".intval($att_id)."'");
+
+    // Does the attachment exist?
+	if ( hesk_dbNumRows($res) != 1 )
+    {
+    	hesk_process_messages($hesklang['inv_att_id'], 'manage_knowledgebase.php');
+    }
+
+    $att = hesk_dbFetchAssoc($res);
+
+	// Delete the file if it exists
+    hesk_unlink(HESK_PATH.$hesk_settings['attach_dir'].'/'.$att['saved_name']);
+
+	hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_attachments` WHERE `att_id`='".intval($att_id)."'");
+
+	$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `id`='".intval($id)."'");
+    $art = hesk_dbFetchAssoc($res);
+
+    // Make log entry
+    $revision = sprintf($hesklang['thist12'],hesk_date(),$att['real_name'],$_SESSION['name'].' ('.$_SESSION['user'].')');
+
+    // Remove attachment from article
+    $art['attachments'] = str_replace($att_id.'#'.$att['real_name'].',','',$art['attachments']);
+
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` SET `attachments`='".hesk_dbEscape($art['attachments'])."', `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."') WHERE `id`='".intval($id)."'");
+
+    hesk_process_messages($hesklang['kb_att_rem'],'manage_knowledgebase.php?a=edit_article&id='.$id,'SUCCESS');
+} // END remove_kb_att()
+
+
+function edit_category()
+{
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check('POST');
+
+	$_SESSION['hide'] = array(
+		'article_list' => 1,
+	);
+
+    $hesk_error_buffer = array();
+
+	$catid  = intval( hesk_POST('catid') ) or hesk_error($hesklang['kb_cat_inv']);
+    $title  = hesk_input( hesk_POST('title') ) or $hesk_error_buffer[] = $hesklang['kb_cat_e_title'];
+    $parent = intval( hesk_POST('parent', 1) );
+    $type   = empty($_POST['type']) ? 0 : 1;
+
+    /* Category can't be it's own parent */
+    if ($parent == $catid)
+    {
+		$hesk_error_buffer[] = $hesklang['kb_spar'];
+    }
+
+    /* Any errors? */
+    if (count($hesk_error_buffer))
+    {
+		$_SESSION['manage_cat'] = array(
+		'type' => $type,
+		'parent' => $parent,
+		'title' => $title,
+		);
+
+		$tmp = '';
+		foreach ($hesk_error_buffer as $error)
+		{
+			$tmp .= "<li>$error</li>\n";
+		}
+		$hesk_error_buffer = $tmp;
+
+    	$hesk_error_buffer = $hesklang['rfm'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
+    	hesk_process_messages($hesk_error_buffer,'./manage_knowledgebase.php?a=manage_cat&catid='.$catid);
+    }
+
+    /* Delete category or just update it? */
+    if ( hesk_POST('dodelete')=='Y')
+    {
+    	// Delete contents
+    	if ( hesk_POST('movearticles') == 'N')
+        {
+			// Delete all articles and all subcategories
+			delete_category_recursive($catid);
+        }
+        // Move contents
+        else
+        {
+			// -> Update category of articles in the category we are deleting
+			hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` SET `catid`=".intval($parent)." WHERE `catid`='".intval($catid)."'");
+
+			// -> Update parent category of subcategories
+			hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` SET `parent`=".intval($parent)." WHERE `parent`='".intval($catid)."'");
+
+			// -> Update article counts to make sure they are correct
+			update_count();
+        }
+
+        // Now delete the category
+        hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` WHERE `id`='".intval($catid)."'");
+
+        // Clear KB cache
+        hesk_purge_cache('kb');
+
+		$_SESSION['hide'] = array(
+			//'treemenu' => 1,
+			'new_article' => 1,
+			'new_category' => 1,
+		);
+
+        hesk_process_messages($hesklang['kb_cat_dlt'],'./manage_knowledgebase.php','SUCCESS');
+    }
+
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` SET `name`='".hesk_dbEscape($title)."',`parent`=".intval($parent).",`type`='".intval($type)."' WHERE `id`='".intval($catid)."'");
+
+    unset($_SESSION['hide']);
+
+    hesk_process_messages($hesklang['your_cat_mod'],'./manage_knowledgebase.php?a=manage_cat&catid='.$catid,'SUCCESS');
+} // END edit_category()
+
+
+function save_article()
+{
+	global $hesk_settings, $hesklang, $hesk_error_buffer;
+
+	/* A security check */
+	hesk_token_check('POST');
+
+    $hesk_error_buffer = array();
+
+    $id    = intval( hesk_POST('id') ) or hesk_error($hesklang['kb_art_id']);
+	$catid = intval( hesk_POST('catid', 1) );
+    $type  = intval( hesk_POST('type') );
+    $type  = ($type < 0 || $type > 2) ? 0 : $type;
+    $html  = $hesk_settings['kb_wysiwyg'] ? 1 : (empty($_POST['html']) ? 0 : 1);
+    $now   = hesk_date();
+    $old_catid = intval( hesk_POST('old_catid') );
+    $old_type  = intval( hesk_POST('old_type') );
+    $old_type  = ($old_type < 0 || $old_type > 2) ? 0 : $old_type;
+    $from = hesk_POST('from');
+
+    $subject = hesk_input( hesk_POST('subject') ) or $hesk_error_buffer[] = $hesklang['kb_e_subj'];
+
+    if ($html)
+    {
+	    if (empty($_POST['content']))
+	    {
+	    	$hesk_error_buffer[] = $hesklang['kb_e_cont'];
+	    }
+        
+	    $content = hesk_getHTML( hesk_POST('content') );
+
+        // Clean the HTML code
+        require(HESK_PATH . 'inc/htmlpurifier/HeskHTMLPurifier.php');
+        $purifier = new HeskHTMLPurifier($hesk_settings['cache_dir']);
+        $content = $purifier->heskPurify($content);
+    }
+	else
+    {
+    	$content = hesk_input( hesk_POST('content') ) or $hesk_error_buffer[] = $hesklang['kb_e_cont'];
+	    $content = nl2br($content);
+	    $content = hesk_makeURL($content);
+    }
+
+    $sticky = isset($_POST['sticky']) ? 1 : 0;
+
+    $keywords = hesk_input( hesk_POST('keywords') );
+
+    $extra_sql = '';
+    if ( hesk_POST('resetviews')=='Y')
+    {
+    	$extra_sql .= ',`views`=0 ';
+    }
+    if (hesk_POST('resetvotes')=='Y')
+    {
+    	$extra_sql .= ',`votes`=0, `rating`=0 ';
+    }
+
+    /* Article attachments */
+	define('KB',1);
+    require_once(HESK_PATH . 'inc/posting_functions.inc.php');
+    $attachments = array();
+	$myattachments='';
+
+	if ($hesk_settings['attachments']['use'])
+	{
+		require_once(HESK_PATH . 'inc/attachments.inc.php');
+
+		for ($i=1; $i<=$hesk_settings['attachments']['max_number']; $i++)
+		{
+			$att = hesk_uploadFile($i);
+			if ( ! empty($att))
+			{
+				$attachments[$i] = $att;
+			}
+		}
+	}
+
+    /* Any errors? */
+    if (count($hesk_error_buffer))
+    {
+		// Remove any successfully uploaded attachments
+		if ($hesk_settings['attachments']['use'])
+		{
+			hesk_removeAttachments($attachments);
+		}
+
+		$_SESSION['edit_article'] = array(
+		'type' => $type,
+		'html' => $html,
+		'subject' => $subject,
+		'content' => hesk_input( hesk_POST('content') ),
+		'keywords' => $keywords,
+        'catid' => $catid,
+        'sticky' => $sticky,
+        'resetviews' => (isset($_POST['resetviews']) ? 'Y' : 0),
+        'resetvotes' => (isset($_POST['resetvotes']) ? 'Y' : 0),
+		);
+
+		$tmp = '';
+		foreach ($hesk_error_buffer as $error)
+		{
+			$tmp .= "<li>$error</li>\n";
+		}
+		$hesk_error_buffer = $tmp;
+
+    	$hesk_error_buffer = $hesklang['rfm'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
+    	hesk_process_messages($hesk_error_buffer,'./manage_knowledgebase.php?a=edit_article&id='.$id.'&from='.$from);
+    }
+
+	/* Add to database */
+	if (!empty($attachments))
+	{
+	    foreach ($attachments as $myatt)
+	    {
+	        hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_attachments` (`saved_name`,`real_name`,`size`) VALUES ('".hesk_dbEscape($myatt['saved_name'])."', '".hesk_dbEscape($myatt['real_name'])."', '".intval($myatt['size'])."')");
+	        $myattachments .= hesk_dbInsertID() . '#' . $myatt['real_name'] .',';
+	    }
+
+        $extra_sql .= ", `attachments` = CONCAT(`attachments`, '".$myattachments."') ";
+	}
+
+    /* Update article in the database */
+    $revision = sprintf($hesklang['revision2'],$now,$_SESSION['name'].' ('.$_SESSION['user'].')');
+
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` SET
+    `catid`=".intval($catid).",
+    `subject`='".hesk_dbEscape($subject)."',
+    `content`='".hesk_dbEscape($content)."',
+    `keywords`='".hesk_dbEscape($keywords)."' $extra_sql ,
+    `type`='".intval($type)."',
+    `html`='".intval($html)."',
+    `sticky`='".intval($sticky)."',
+    `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."')
+    WHERE `id`='".intval($id)."'");
+
+    $_SESSION['artord'] = $id;
+
+	// Update proper category article count
+    // (just do them all to be sure, don't compliate...)
+	update_count();
+
+    // Update article order
+    update_article_order($catid);
+
+    // Clear KB cache
+    hesk_purge_cache('kb');
+
+    // Redirect to the correct page
+    switch ($from)
+    {
+        case 'draft':
+            $redirect_action = 'a=list_draft';
+            break;
+        case 'private':
+            $redirect_action = 'a=list_private';
+            break;
+        default:
+            $redirect_action = 'a=manage_cat&catid='.$catid;
+            break;
+    }
+
+    hesk_process_messages($hesklang['your_kb_mod'],'./manage_knowledgebase.php?'.$redirect_action,'SUCCESS');
+} // END save_article()
+
+
+function edit_article()
+{
+	global $hesk_settings, $hesklang, $listBox;
+
+    $hesk_error_buffer = array();
+
+    $id = intval( hesk_GET('id') ) or hesk_process_messages($hesklang['kb_art_id'],'./manage_knowledgebase.php');
+
+    /* Get article details */
+	$result = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `id`='".intval($id)."' LIMIT 1");
+    if (hesk_dbNumRows($result) != 1)
+    {
+        hesk_process_messages($hesklang['kb_art_id'],'./manage_knowledgebase.php');
+    }
+    $article = hesk_dbFetchAssoc($result);
+
+    if ($hesk_settings['kb_wysiwyg'] || $article['html'])
+    {
+		$article['content'] = hesk_htmlspecialchars($article['content']);
+    }
+    else
+    {
+    	$article['content'] = hesk_msgToPlain($article['content']);
+    }
+
+    $catid = $article['catid'];
+
+    $from = hesk_GET('from');
+
+    if (isset($_SESSION['edit_article']))
+    {
+    	$_SESSION['edit_article'] = hesk_stripArray($_SESSION['edit_article']);
+		$article['type'] = $_SESSION['edit_article']['type'];
+        $article['html'] = $_SESSION['edit_article']['html'];
+        $article['subject'] = $_SESSION['edit_article']['subject'];
+        $article['content'] = $_SESSION['edit_article']['content'];
+        $article['keywords'] = $_SESSION['edit_article']['keywords'];
+        $article['catid'] = $_SESSION['edit_article']['catid'];
+        $article['sticky'] = $_SESSION['edit_article']['sticky'];
+    }
+
+    /* Get categories */
+	$result = hesk_dbQuery('SELECT * FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_categories` ORDER BY `parent` ASC, `cat_order` ASC');
+	$kb_cat = array();
+
+	while ($cat = hesk_dbFetchAssoc($result))
+	{
+		$kb_cat[] = $cat;
+        if ($cat['id'] == $article['catid'])
+        {
+        	$this_cat = $cat;
+            $this_cat['parent'] = $article['catid'];
+        }
+	}
+
+	/* Translate main category "Knowledgebase" if needed */
+	$kb_cat[0]['name'] = $hesklang['kb_text'];
+
+	require(HESK_PATH . 'inc/treemenu/TreeMenu.php');
+	$icon         = 'icon-chevron-right';
+	$expandedIcon = 'icon-knowledge';
+    $menu		  = new HTML_TreeMenu();
+
+	$thislevel = array('0');
+	$nextlevel = array();
+	$i = 1;
+	$j = 1;
+
+	while (count($kb_cat) > 0)
+	{
+
+	    foreach ($kb_cat as $k=>$cat)
+	    {
+
+	    	if (in_array($cat['parent'],$thislevel))
+	        {
+
+	        	$up = $cat['parent'];
+	            $my = $cat['id'];
+	            $type = $cat['type'] ? '*' : '';
+
+	            $text_short = $cat['name'].$type.' ('.$cat['articles'].', '.$cat['articles_private'].', '.$cat['articles_draft'].')';
+
+	            if (isset($node[$up]))
+	            {
+                    $HTML_TreeNode[$my] = new HTML_TreeNode(array('hesk_parent' => $this_cat['parent'], 'text' => 'Text', 'text_short' => $text_short, 'hesk_catid' => $cat['id'], 'hesk_select' => 'option'.$j, 'icon' => $icon, 'expandedIcon' => $expandedIcon, 'expanded' => true));
+		            $node[$my] = &$node[$up]->addItem($HTML_TreeNode[$my]);
+	            }
+	            else
+	            {
+	                $node[$my] = new HTML_TreeNode(array('hesk_parent' => $this_cat['parent'], 'text' => 'Text',  'text_short' => $text_short, 'hesk_catid' => $cat['id'], 'hesk_select' => 'option'.$j, 'icon' => $icon, 'expandedIcon' => $expandedIcon, 'expanded' => true));
+	            }
+
+		        $nextlevel[] = $cat['id'];
+	            $j++;
+		        unset($kb_cat[$k]);
+
+	        }
+
+	    }
+
+	    $thislevel = $nextlevel;
+	    $nextlevel = array();
+
+	    /* Break after 20 recursions to avoid hang-ups in case of any problems */
+
+	    if ($i > 20)
+	    {
+	    	break;
+	    }
+	    $i++;
+	}
+
+	$menu->addItem($node[1]);
+
+	// Create the presentation class
+    $HTML_TreeMenu_Listbox = new HTML_TreeMenu_Listbox($menu);
+	$listBox  = & ref_new($HTML_TreeMenu_Listbox);
+
+	/* Print header */
+	require_once(HESK_PATH . 'inc/header.inc.php');
+
+	/* Print main manage users page */
+	require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+	/* This will handle error, success and notice messages */
+	hesk_handle_messages();
+
+    if ($hesk_settings['kb_wysiwyg'])
+    {
+    ?>
+    <script>
+        tinymce.init({
+            selector: '#content',
+            convert_urls: false,
+            branding: false,
+            browser_spellcheck: true,
+            toolbar: 'undo redo | styleselect fontselect fontsizeselect | bold italic underline | alignleft aligncenter alignright alignjustify | forecolor backcolor | bullist numlist outdent indent | link unlink image codesample code',
+            plugins: 'charmap code codesample image link lists table',
+        });
+    </script>
+    <?php
+    }
+    ?>
+
+    <div class="main__content knowledge article">
+        <form action="manage_knowledgebase.php" method="post" name="form1" enctype="multipart/form-data">
+            <div class="article__detalies edit">
+                <div class="article__detalies_head">
+                    <h3><?php echo $hesklang['kb_art_edit']; ?></h3>
+                </div>
+                <ul class="article__detalies_list">
+                    <li>
+                        <div class="checkbox-list">
+                            <div class="checkbox-custom" style="margin-bottom: 5px">
+                                <input type="checkbox" id="edit_sticky" name="sticky" value="Y" <?php if ($article['sticky']) {echo 'checked';} ?>>
+                                <label for="edit_sticky"><?php echo $hesklang['sticky']; ?></label>
+                            </div>
+                            <div class="checkbox-custom" style="margin-bottom: 5px">
+                                <input type="checkbox" id="edit_resetviews" name="resetviews" value="Y" <?php if (isset($_SESSION['edit_article']['resetviews']) && $_SESSION['edit_article']['resetviews'] == 'Y') {echo 'checked';} ?>>
+                                <label for="edit_resetviews"><?php echo $hesklang['rv']; ?></label>
+                            </div>
+                            <div class="checkbox-custom" style="margin-bottom: 5px">
+                                <input type="checkbox" id="edit_resetvotes" name="resetvotes" value="Y" <?php if (isset($_SESSION['edit_article']['resetvotes']) && $_SESSION['edit_article']['resetvotes'] == 'Y') {echo 'checked';} ?>>
+                                <label for="edit_resetvotes"><?php echo $hesklang['rr']; ?></label>
+                            </div>
+                        </div>
+                    </li>
+                    <li>
+                        <div class="form-group">
+                            <label><?php echo $hesklang['kb_type']; ?></label>
+                            <div class="radio-list">
+                                <div class="radio-custom">
+                                    <input type="radio" id="edit_type0" name="type" value="0" <?php if ($article['type']==0) {echo 'checked';} ?>>
+                                    <label for="edit_type0"><?php echo $hesklang['kb_published']; ?></label>
+                                </div>
+                                <div style="margin-left: 24px; margin-bottom: 10px"><?php echo $hesklang['kb_published2']; ?></div>
+                                <div class="radio-custom">
+                                    <input type="radio" id="edit_type1" name="type" value="1" <?php if ($article['type']==1) {echo 'checked';} ?>>
+                                    <label for="edit_type1"><?php echo $hesklang['kb_private']; ?></label>
+                                </div>
+                                <div style="margin-left: 24px; margin-bottom: 10px"><?php echo $hesklang['kb_private2']; ?></div>
+                                <div class="radio-custom">
+                                    <input type="radio" id="edit_type2" name="type" value="2" <?php if ($article['type']==2) {echo 'checked';} ?>>
+                                    <label for="edit_type2"><?php echo $hesklang['kb_draft']; ?></label>
+                                </div>
+                                <div style="margin-left: 24px; margin-bottom: 10px"><?php echo $hesklang['kb_draft2']; ?></div>
+                            </div>
+                        </div>
+                    </li>
+                    <li>
+                        <div class="name category">
+                            <label for="edit_catid"><?php echo $hesklang['kb_cat']; ?></label>
+                        </div>
+                        <div class="descr">
+                            <div class="dropdown-select center out-close">
+                                <select id="edit_catid" name="catid"><?php $listBox->printMenu()?></select>
+                            </div>
+                        </div>
+                    </li>
+                </ul>
+                <div class="article__detalies_action">
+                    <button type="submit" class="btn btn-full" ripple="ripple"><?php echo $hesklang['kb_save']; ?></button>
+                    <?php
+                    $modal_id = hesk_generate_delete_modal($hesklang['confirm_deletion'],
+                        $hesklang['del_art'],
+                        'manage_knowledgebase.php?a=remove_article&amp;id='. $article['id'] .'&amp;token='. hesk_token_echo(0));
+                    ?>
+                    <a class="btn btn--blue-border" href="javascript:" data-modal="[data-modal-id='<?php echo $modal_id; ?>']">
+                        <?php echo $hesklang['delete_article']; ?>
+                    </a>
+                </div>
+            </div>
+            <?php
+            // Redirect to the correct page
+            switch ($from)
+            {
+                case 'draft':
+                    $redirect_action = 'a=list_draft';
+                    break;
+                case 'private':
+                    $redirect_action = 'a=list_private';
+                    break;
+                default:
+                    $redirect_action = 'a=manage_cat&amp;catid='.$catid;
+                    break;
+            }
+            ?>
+            <div class="article__body form">
+                <div class="article__back">
+                    <a href="manage_knowledgebase.php?<?php echo $redirect_action; ?>">
+                        <svg class="icon icon-back">
+                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-back"></use>
+                        </svg>
+                        <span><?php echo $hesklang['wizard_back']; ?></span>
+                    </a>
+                </div>
+                <div class="article__title">
+                    <div class="form-group">
+                        <label for="edit_subject"><?php echo $hesklang['kb_subject']; ?></label>
+                        <input id="edit_subject" type="text" class="form-control" name="subject" maxlength="255"
+                               value="<?php echo $article['subject']; ?>">
+                    </div>
+                </div>
+                <div class="article__description">
+                    <?php
+                    $displayType = $hesk_settings['kb_wysiwyg'] ? 'none' : 'block';
+                    $displayWarn = $article['html'] ? 'block' : 'none';
+                    ?>
+                    <span id="contentType" style="display:<?php echo $displayType; ?>">
+                        <label><input type="radio" name="html" value="0" <?php if (!$article['html']) {echo 'checked="checked"';} ?> onclick="javascript:document.getElementById('kblinks').style.display = 'none'" /> <?php echo $hesklang['kb_dhtml']; ?></label><br />
+                        <label><input type="radio" name="html" value="1" <?php if ($article['html']) {echo 'checked="checked"';} ?> onclick="javascript:document.getElementById('kblinks').style.display = 'block'" /> <?php echo $hesklang['kb_ehtml']; ?></label>
+                        <span id="kblinks" style="display:<?php echo $displayWarn; ?>"><i><?php echo $hesklang['kb_links']; ?></i></span>
+                    </span>
+                    <label>
+                        <textarea class="form-control" style="height: inherit" name="content" rows="25" cols="70" id="content"><?php echo $article['content']; ?></textarea>
+                    </label>
+                </div>
+                <?php
+                if ( ! empty($article['attachments']) || $hesk_settings['attachments']['use'])
+                {
+                    ?>
+                    <div style="margin-top: 16px">
+                        <svg class="icon icon-attach">
+                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-attach"></use>
+                        </svg>
+                        <?php echo $hesklang['attachments']; ?> (<a href="Javascript:void(0)" onclick="hesk_window('../file_limits.php',250,500);return false;"><?php echo $hesklang['ful']; ?></a>)<br>
+                        <?php
+                        // Existing attachments
+                        if ( ! empty($article['attachments']))
+                        {
+                            $att=explode(',',substr($article['attachments'], 0, -1));
+                            foreach ($att as $myatt)
+                            {
+                                list($att_id, $att_name) = explode('#', $myatt);
+
+                                $tmp = 'White';
+                                $style = 'class="option'.$tmp.'OFF" onmouseover="this.className=\'option'.$tmp.'ON\'" onmouseout="this.className=\'option'.$tmp.'OFF\'"';
+
+                                echo '
+                                    <a title="'.$hesklang['dela'].'" href="manage_knowledgebase.php?a=remove_kb_att&amp;id='.$id.'&amp;kb_att='.$att_id.'&amp;token='.hesk_token_echo(0).'" onclick="return hesk_confirmExecute(\''.hesk_makeJsString($hesklang['delatt']).'\');">
+                                        <svg class="icon icon-delete">
+                                            <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-delete"></use>
+                                        </svg>
+                                    </a> ';
+                                echo '
+                                    <a href="../download_attachment.php?kb_att='.$att_id.'" title="'.$hesklang['dnl'].' '.$att_name.'">
+                                        <svg class="icon icon-attach">
+                                            <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-attach"></use>
+                                        </svg>
+                                    </a> ';
+                                echo '<a href="../download_attachment.php?kb_att='.$att_id.'">'.$att_name.'</a><br />';
+                            }
+                            echo '<br>';
+                        }
+
+                        // New attachments
+                        if ($hesk_settings['attachments']['use'])
+                        {
+                            for ($i=1;$i<=$hesk_settings['attachments']['max_number'];$i++)
+                            {
+                                echo '<input type="file" name="attachment['.$i.']" size="50"><br>';
+                            }
+                        }
+                        ?>
+                    </div>
+                    <?php
+                } // End attachments
+                ?>
+                <div class="form-group article__keywords">
+                    <label for="keywords">
+                        <b><?php echo $hesklang['kw']; ?></b>
+                        <span><?php echo $hesklang['kw1']; ?></span>
+                    </label>
+                    <textarea class="form-control" style="height: inherit" name="keywords" rows="3" cols="70" id="keywords"><?php echo $article['keywords']; ?></textarea>
+                </div>
+            </div>
+            <div class="d-flex-center sm-hidden mt2">
+                <?php
+                $modal_id = hesk_generate_delete_modal($hesklang['confirm_deletion'],
+                    $hesklang['del_art'],
+                    'manage_knowledgebase.php?a=remove_article&amp;id='. $article['id'] .'&amp;token='. hesk_token_echo(0));
+                ?>
+                <a class="btn btn--blue-border" data-modal="[data-modal-id='<?php echo $modal_id; ?>']" href="javascript:">
+                    <?php echo $hesklang['delete_article']; ?>
+                </a>
+                <button type="submit" class="btn btn-full ml1" ripple="ripple">
+                    <?php echo $hesklang['kb_save']; ?>
+                </button>
+            </div>
+            <input type="hidden" name="a" value="save_article">
+            <input type="hidden" name="id" value="<?php echo $id; ?>">
+            <input type="hidden" name="old_type" value="<?php echo $article['type']; ?>">
+            <input type="hidden" name="old_catid" value="<?php echo $catid; ?>">
+            <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+            <input type="hidden" name="from" value="<?php echo $from; ?>">
+        </form>
+        <div class="table-wrap">
+            <h3 style="font-size: 16px; font-weight: bold">
+                <?php echo $hesklang['revhist']; ?>
+            </h3>
+            <ul>
+                <?php echo $article['history']; ?>
+            </ul>
+        </div>
+    </div>
+
+	<?php
+    /* Clean unneeded session variables */
+    hesk_cleanSessionVars('edit_article');
+
+    require_once(HESK_PATH . 'inc/footer.inc.php');
+    exit();
+} // END edit_article()
+
+
+function manage_category() {
+	global $hesk_settings, $hesklang;
+
+    $catid = intval( hesk_GET('catid') ) or hesk_error($hesklang['kb_cat_inv']);
+
+	$result = hesk_dbQuery('SELECT * FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_categories` ORDER BY `parent` ASC, `cat_order` ASC');
+	$kb_cat = array();
+
+	while ($cat = hesk_dbFetchAssoc($result))
+	{
+		$kb_cat[] = $cat;
+        if ($cat['id'] == $catid)
+        {
+        	$this_cat = $cat;
+        }
+	}
+
+    if (isset($_SESSION['manage_cat']))
+    {
+    	$_SESSION['manage_cat'] = hesk_stripArray($_SESSION['manage_cat']);
+		$this_cat['type'] = $_SESSION['manage_cat']['type'];
+        $this_cat['parent'] = $_SESSION['manage_cat']['parent'];
+        $this_cat['name'] = $_SESSION['manage_cat']['title'];
+    }
+
+	/* Translate main category "Knowledgebase" if needed */
+	$kb_cat[0]['name'] = $hesklang['kb_text'];
+
+	require(HESK_PATH . 'inc/treemenu/TreeMenu.php');
+	$icon         = 'icon-chevron-right';
+	$expandedIcon = 'icon-knowledge';
+    $menu		  = new HTML_TreeMenu();
+
+	$thislevel = array('0');
+	$nextlevel = array();
+	$i = 1;
+	$j = 1;
+
+	while (count($kb_cat) > 0)
+	{
+
+	    foreach ($kb_cat as $k=>$cat)
+	    {
+
+            if ($cat['id'] == $catid)
+            {
+                continue;
+            }
+
+	    	if (in_array($cat['parent'],$thislevel))
+	        {
+
+	        	$up = $cat['parent'];
+	            $my = $cat['id'];
+	            $type = $cat['type'] ? '*' : '';
+
+				$text_short = $cat['name'].$type.' ('.$cat['articles'].', '.$cat['articles_private'].', '.$cat['articles_draft'].')';
+
+	            if (isset($node[$up]))
+	            {
+                    $HTML_TreeNode[$my] = new HTML_TreeNode(array('hesk_parent' => $this_cat['parent'], 'text' => 'Text', 'text_short' => $text_short, 'hesk_catid' => $cat['id'], 'hesk_select' => 'option'.$j, 'icon' => $icon, 'expandedIcon' => $expandedIcon, 'expanded' => true));
+		            $node[$my] = &$node[$up]->addItem($HTML_TreeNode[$my]);
+	            }
+	            else
+	            {
+	                $node[$my] = new HTML_TreeNode(array('hesk_parent' => $this_cat['parent'], 'text' => 'Text',  'text_short' => $text_short, 'hesk_catid' => $cat['id'], 'hesk_select' => 'option'.$j, 'icon' => $icon, 'expandedIcon' => $expandedIcon, 'expanded' => true));
+	            }
+
+		        $nextlevel[] = $cat['id'];
+	            $j++;
+		        unset($kb_cat[$k]);
+
+	        }
+
+	    }
+
+	    $thislevel = $nextlevel;
+	    $nextlevel = array();
+
+	    /* Break after 20 recursions to avoid hang-ups in case of any problems */
+
+	    if ($i > 20)
+	    {
+	    	break;
+	    }
+	    $i++;
+	}
+
+	$menu->addItem($node[1]);
+
+	// Create the presentation class
+    $HTML_TreeMenu_Listbox = new HTML_TreeMenu_Listbox($menu);
+	$listBox  = & ref_new($HTML_TreeMenu_Listbox);
+
+	/* Print header */
+	require_once(HESK_PATH . 'inc/header.inc.php');
+
+	/* Print main manage users page */
+	require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+    hesk_handle_messages();
+	echo '<div class="main__content knowledge category">';
+    if ( ! isset($_SESSION['hide']['article_list']))
+    {
+    ?>
+        <div class="category__list visible">
+            <div class="category__list_head">
+                <h3><?php echo $this_cat['name']; ?></h3>
+            </div>
+            <div class="category__list_table overflow-x-scroll" style="display: block">
+                <div style="float: right; margin-bottom: 10px;">
+                    <a class="btn btn--blue-border" href="manage_knowledgebase.php?a=add_article&amp;catid=<?php echo $catid; ?>">
+                        <?php echo $hesklang['kb_i_art2']; ?>
+                    </a>
+                </div>
+                <table>
+                    <tbody>
+                    <?php
+                    $result = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `catid`='{$catid}' ORDER BY `sticky` DESC, `art_order` ASC");
+                    $num    = hesk_dbNumRows($result);
+
+                    if ($num == 0)
+                    {
+                        echo '
+                        <tr>
+                            <td colspan="4" style="padding-left: 10px">'.$hesklang['kb_no_art'].'</td>
+                        </tr>
+                        ';
+                    }
+                    else
+                    {
+                        /* Get number of sticky articles */
+                        $res2 = hesk_dbQuery("SELECT COUNT(*) FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `catid`='{$catid}' AND `sticky` = '1' ");
+                        $num_sticky = hesk_dbResult($res2);
+
+                        $num_nosticky = $num - $num_sticky;
+
+                        $i=1;
+                        $j=1;
+                        $k=1;
+                        $previous_sticky=1;
+                        $num = $num_sticky;
+
+                        while ($article=hesk_dbFetchAssoc($result))
+                        {
+
+                            if ($previous_sticky != $article['sticky'])
+                            {
+                                $k = 1;
+                                $num = $num_nosticky;
+                                $previous_sticky = $article['sticky'];
+                            }
+
+                            $table_row = 'class="';
+                            if (isset($_SESSION['artord']) && $article['id'] == $_SESSION['artord'])
+                            {
+                                $table_row .= 'ticket-new ';
+                                unset($_SESSION['artord']);
+                            }
+
+                            if ($article['sticky']) {
+                                $table_row .= 'sticky';
+                            }
+                            $table_row .= '"';
+
+                            $i     = $i ? 0 : 1;
+
+                            // Status
+                            switch ($article['type'])
+                            {
+                                case '1':
+                                    $type = '<div style="margin-bottom: 3px">' . $hesklang['kb_private'] . '</div>';
+                                    break;
+                                case '2':
+                                    $type = '<div style="margin-bottom: 3px">' . $hesklang['kb_draft'] . '</div>';
+                                    break;
+                                default:
+                                    $type = '<div style="margin-bottom: 3px">' . $hesklang['kb_published'] . '</div>';
+                            }
+
+
+                            if ($hesk_settings['kb_rating'] && $article['type'] != '2')
+                            {
+                                $type .= hesk3_get_rating($article['rating'], $article['votes']);
+                            }
+
+                            ?>
+                            <tr <?php echo $table_row; ?>>
+                                <td class="title">
+                                    <a href="knowledgebase_private.php?article=<?php echo $article['id']; ?>&amp;back=1<?php if ($article['type'] == 2) {echo '&amp;draft=1';} ?>">
+                                        <?php echo $article['subject']; ?>
+                                    </a>
+                                </td>
+                                <td class="view">
+                                    <svg class="icon icon-eye-close">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-eye-close"></use>
+                                    </svg>
+                                    <?php echo $article['views']; ?>
+                                </td>
+                                <td class="status">
+                                    <?php echo $type; ?>
+                                </td>
+                                <td class="actions">
+                                    <div class="actions--buttons">
+                                        <?php
+                                        if ($num > 1)
+                                        {
+                                            if ($k == 1)
+                                            {
+                                                ?>
+                                                <a href="#" style="visibility: hidden">
+                                                    <svg class="icon icon-chevron-up">
+                                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                                    </svg>
+                                                </a>
+                                                <a href="manage_knowledgebase.php?a=order_article&amp;id=<?php echo $article['id']; ?>&amp;catid=<?php echo $catid; ?>&amp;move=15&amp;token=<?php hesk_token_echo(); ?>">
+                                                    <svg class="icon icon-chevron-down">
+                                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                                    </svg>
+                                                </a>
+                                                <?php
+                                            }
+                                            elseif ($k == $num)
+                                            {
+                                                ?>
+                                                <a href="manage_knowledgebase.php?a=order_article&amp;id=<?php echo $article['id']; ?>&amp;catid=<?php echo $catid; ?>&amp;move=-15&amp;token=<?php hesk_token_echo(); ?>">
+                                                    <svg class="icon icon-chevron-up">
+                                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                                    </svg>
+                                                </a>
+                                                <a href="#" style="visibility: hidden">
+                                                    <svg class="icon icon-chevron-down">
+                                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                                    </svg>
+                                                </a>
+                                                <?php
+                                            }
+                                            else
+                                            {
+                                                ?>
+                                                <a href="manage_knowledgebase.php?a=order_article&amp;id=<?php echo $article['id']; ?>&amp;catid=<?php echo $catid; ?>&amp;move=-15&amp;token=<?php hesk_token_echo(); ?>">
+                                                    <svg class="icon icon-chevron-up">
+                                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                                    </svg>
+                                                </a>
+                                                <a href="manage_knowledgebase.php?a=order_article&amp;id=<?php echo $article['id']; ?>&amp;catid=<?php echo $catid; ?>&amp;move=15&amp;token=<?php hesk_token_echo(); ?>">
+                                                    <svg class="icon icon-chevron-down">
+                                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                                    </svg>
+                                                </a>
+                                                <?php
+                                            }
+                                        }
+                                        elseif ( $num_sticky > 1 || $num_nosticky > 1 )
+                                        {
+                                            echo '
+                                            <a href="#" style="visibility: hidden">
+                                                <svg class="icon icon-chevron-up">
+                                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                                </svg>
+                                            </a>
+                                            <a href="#" style="visibility: hidden">
+                                                <svg class="icon icon-chevron-down">
+                                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                                </svg>
+                                            </a>';
+                                        }
+                                        ?>
+                                        <a href="manage_knowledgebase.php?a=sticky&amp;s=<?php echo $article['sticky'] ? 0 : 1 ?>&amp;id=<?php echo $article['id']; ?>&amp;catid=<?php echo $catid; ?>&amp;token=<?php hesk_token_echo(); ?>"
+                                           title="<?php echo $article['sticky'] ? $hesklang['stickyoff'] : $hesklang['stickyon']; ?>">
+                                            <svg class="icon icon-pin" <?php echo $article['sticky'] ? ' style="fill: #38bc7d; transform: rotate(50deg);"' : ''; ?>>
+                                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-pin"></use>
+                                            </svg>
+                                        </a>
+                                        <a href="manage_knowledgebase.php?a=edit_article&amp;id=<?php echo $article['id']; ?>"
+                                           title="<?php echo $hesklang['edit']; ?>">
+                                            <svg class="icon icon-edit-ticket">
+                                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-edit-ticket"></use>
+                                            </svg>
+                                        </a>
+                                        <?php
+                                        $modal_id = hesk_generate_delete_modal($hesklang['confirm_deletion'],
+                                            $hesklang['del_art'],
+                                            'manage_knowledgebase.php?a=remove_article&amp;id='. $article['id'] .'&amp;token='. hesk_token_echo(0));
+                                        ?>
+                                        <a href="javascript:"
+                                           data-modal="[data-modal-id='<?php echo $modal_id; ?>']"
+                                           title="<?php echo $hesklang['delete']; ?>">
+                                            <svg class="icon icon-delete">
+                                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-delete"></use>
+                                            </svg>
+                                        </a>
+                                    </div>
+                                </td>
+                            </tr>
+                            <?php
+                            $j++;
+                            $k++;
+                        } // End while
+                    } ?>
+                    </tbody>
+                </table>
+            </div>
+        </div>
+        <?php
+    } // END if hide article list
+
+        /* Manage Category (except the default one) */
+		if ($catid != 1)
+		{
+        ?>
+            <div class="table-wrap">
+                <h3 style="font-size: 16px;font-weight: bold;padding-bottom:5px;"><?php echo $hesklang['catset']; ?></h3>
+                <div style="text-align:right; margin-bottom: 10px">
+                    <?php echo '<a class="btn btn--blue-border" href="manage_knowledgebase.php?a=add_category&amp;parent='.$catid.'">'.$hesklang['kb_i_cat2'].'</a>'; ?>
+                </div>
+                <form action="manage_knowledgebase.php" method="post" name="form1"
+                      class="form"
+                      onsubmit="Javascript:return hesk_deleteIfSelected('dodelete','<?php echo hesk_makeJsString($hesklang['kb_delcat']); ?>')">
+                    <div class="form-group">
+                        <label for="edit_cat_title"><?php echo $hesklang['kb_cat_title']; ?></label>
+                        <input id="edit_cat_title" class="form-control" type="text" name="title" maxlength="255" value="<?php echo $this_cat['name']; ?>">
+                    </div>
+                    <div class="form-group">
+                        <label for="edit_cat_parent"><?php echo $hesklang['kb_cat_parent']; ?></label>
+                        <div class="dropdown-select center out-close">
+                            <select id="edit_cat_parent" name="parent"><?php $listBox->printMenu();  ?></select>
+                        </div>
+                    </div>
+                    <div class="form-group">
+                        <label><?php echo $hesklang['kb_type']; ?></label>
+                        <div class="radio-list">
+                            <div class="radio-custom">
+                                <input id="edit_type0" type="radio" name="type" value="0" <?php if (!$this_cat['type']) {echo 'checked';} ?> >
+                                <label for="edit_type0"><?php echo $hesklang['kb_published']; ?></label>
+                            </div>
+                            <div style="margin-left: 24px; margin-bottom: 10px">
+                                <?php echo $hesklang['kb_cat_published']; ?>
+                            </div>
+                            <div class="radio-custom">
+                                <input id="edit_type1" type="radio" name="type" value="1" <?php if ($this_cat['type']) {echo 'checked';} ?>>
+                                <label for="edit_type1"><?php echo $hesklang['kb_private']; ?></label>
+                            </div>
+                            <div style="margin-left: 24px; margin-bottom: 10px">
+                                <?php echo $hesklang['kb_cat_private']; ?>
+                            </div>
+                        </div>
+                    </div>
+                    <div class="form-group">
+                        <label><?php echo $hesklang['opt']; ?></label>
+                        <div class="checkbox-list">
+                            <div class="checkbox-custom">
+                                <input type="checkbox" name="dodelete" id="dodelete" value="Y" onclick="Javascript:hesk_toggleLayerDisplay('deleteoptions')">
+                                <label for="dodelete"><?php echo $hesklang['delcat']; ?></label>
+                            </div>
+                        </div>
+                    </div>
+                    <div id="deleteoptions" style="display: none;">
+                        <div class="form-group">
+                            <div class="radio-list">
+                                <div class="radio-custom">
+                                    <input id="edit_movearticlesY" type="radio" name="movearticles" value="Y" checked>
+                                    <label for="edit_movearticlesY"><?php echo $hesklang['move1']; ?></label>
+                                </div>
+                                <div class="radio-custom">
+                                    <input id="edit_movearticlesN" type="radio" name="movearticles" value="N" />
+                                    <label for="edit_movearticlesN"><?php echo $hesklang['move2']; ?></label>
+                                </div>
+                            </div>
+                        </div>
+                    </div>
+                    <input type="hidden" name="a" value="edit_category">
+                    <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+                    <input type="hidden" name="catid" value="<?php echo $catid; ?>">
+                    <button type="submit" class="btn btn-full"><?php echo $hesklang['save_changes']; ?></button>
+                </form>
+            </div>
+	<?php
+    } // END if $catid != 1
+
+    echo '</div>';
+
+    echo '&nbsp;<br />&nbsp;';
+
+	/* Clean unneeded session variables */
+	hesk_cleanSessionVars(array('hide','manage_cat','edit_article'));
+
+    require_once(HESK_PATH . 'inc/footer.inc.php');
+    exit();
+} // END manage_category()
+
+
+function new_category() {
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check('POST');
+
+	$_SESSION['hide'] = array(
+		'treemenu' => 1,
+		'new_article' => 1,
+		//'new_category' => 1,
+	);
+
+    $parent = intval( hesk_POST('parent', 1) );
+    $type   = empty($_POST['type']) ? 0 : 1;
+
+    $_SESSION['KB_CATEGORY'] = $parent;
+    $_SERVER['PHP_SELF'] = 'manage_knowledgebase.php';
+
+    /* Check that title is valid */
+	$title  = hesk_input( hesk_POST('title') );
+	if (!strlen($title))
+	{
+		$_SESSION['new_category'] = array(
+			'type' => $type,
+		);
+
+		hesk_process_messages($hesklang['kb_cat_e_title'],$_SERVER['PHP_SELF']);
+	}
+
+	/* Get the latest reply_order */
+	$res = hesk_dbQuery('SELECT `cat_order` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_categories` ORDER BY `cat_order` DESC LIMIT 1');
+	$row = hesk_dbFetchRow($res);
+    $my_order = isset($row[0]) ? intval($row[0]) + 10 : 10;
+
+	$result = hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` (`name`,`parent`,`cat_order`,`type`) VALUES ('".hesk_dbEscape($title)."','".intval($parent)."','".intval($my_order)."','".intval($type)."')");
+
+    $_SESSION['newcat'] = hesk_dbInsertID();
+
+	$_SESSION['hide'] = array(
+		'treemenu' => 1,
+		'new_article' => 1,
+		//'new_category' => 1,
+        'cat_treemenu' => 1,
+	);
+
+    hesk_process_messages($hesklang['kb_cat_added2'],$_SERVER['PHP_SELF'],'SUCCESS');
+} // End new_category()
+
+
+function new_article()
+{
+	global $hesk_settings, $hesklang, $listBox;
+    global $hesk_error_buffer;
+
+	/* A security check */
+	# hesk_token_check('POST');
+
+	$_SESSION['hide'] = array(
+		'treemenu' => 1,
+		//'new_article' => 1,
+		'new_category' => 1,
+	);
+
+    $hesk_error_buffer = array();
+
+	$catid = intval( hesk_POST('catid', 1) );
+    $type  = empty($_POST['type']) ? 0 : (hesk_POST('type') == 2 ? 2 : 1);
+    $html  = $hesk_settings['kb_wysiwyg'] ? 1 : (empty($_POST['html']) ? 0 : 1);
+    $now   = hesk_date();
+
+	// Prevent submitting duplicate articles by reloading manage_knowledgebase.php page
+	if (isset($_SESSION['article_submitted']))
+	{
+		header('Location:manage_knowledgebase.php?a=manage_cat&catid=' . $catid);
+	    exit();
+	}
+
+    $_SESSION['KB_CATEGORY'] = $catid;
+
+    $subject = hesk_input( hesk_POST('subject') ) or $hesk_error_buffer[] = $hesklang['kb_e_subj'];
+
+    if ($html)
+    {
+	    if (empty($_POST['content']))
+	    {
+        	$hesk_error_buffer[] = $hesklang['kb_e_cont'];
+	    }
+
+        $content = hesk_getHTML( hesk_POST('content') );
+
+        // Clean the HTML code
+        require(HESK_PATH . 'inc/htmlpurifier/HeskHTMLPurifier.php');
+        $purifier = new HeskHTMLPurifier($hesk_settings['cache_dir']);
+        $content = $purifier->heskPurify($content);
+    }
+	else
+    {
+    	$content = hesk_input( hesk_POST('content') ) or $hesk_error_buffer[] = $hesklang['kb_e_cont'];
+	    $content = nl2br($content);
+	    $content = hesk_makeURL($content);
+    }
+
+    $sticky = isset($_POST['sticky']) ? 1 : 0;
+
+    $keywords = hesk_input( hesk_POST('keywords') );
+
+    /* Article attachments */
+	define('KB',1);
+	require_once(HESK_PATH . 'inc/posting_functions.inc.php');
+    $attachments = array();
+	$myattachments='';
+
+	if ($hesk_settings['attachments']['use'])
+	{
+		require_once(HESK_PATH . 'inc/attachments.inc.php');
+
+		for ($i=1; $i<=$hesk_settings['attachments']['max_number']; $i++)
+		{
+			$att = hesk_uploadFile($i);
+			if ( ! empty($att))
+			{
+				$attachments[$i] = $att;
+			}
+		}
+	}
+
+    /* Any errors? */
+    if (count($hesk_error_buffer))
+    {
+		// Remove any successfully uploaded attachments
+		if ($hesk_settings['attachments']['use'])
+		{
+			hesk_removeAttachments($attachments);
+		}
+
+		$_SESSION['new_article'] = array(
+		'type' => $type,
+		'html' => $html,
+		'subject' => $subject,
+		'content' => hesk_input( hesk_POST('content') ),
+		'keywords' => $keywords,
+        'sticky' => $sticky,
+		);
+
+		$tmp = '';
+		foreach ($hesk_error_buffer as $error)
+		{
+			$tmp .= "<li>$error</li>\n";
+		}
+		$hesk_error_buffer = $tmp;
+
+    	$hesk_error_buffer = $hesklang['rfm'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
+    	hesk_process_messages($hesk_error_buffer,'manage_knowledgebase.php');
+    }
+
+    $revision = sprintf($hesklang['revision1'],$now,$_SESSION['name'].' ('.$_SESSION['user'].')');
+
+	/* Add to database */
+	if ( ! empty($attachments))
+	{
+	    foreach ($attachments as $myatt)
+	    {
+	        hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_attachments` (`saved_name`,`real_name`,`size`) VALUES ('".hesk_dbEscape($myatt['saved_name'])."','".hesk_dbEscape($myatt['real_name'])."','".intval($myatt['size'])."')");
+	        $myattachments .= hesk_dbInsertID() . '#' . $myatt['real_name'] .',';
+	    }
+	}
+
+	/* Get the latest reply_order */
+	$res = hesk_dbQuery("SELECT `art_order` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `catid`='".intval($catid)."' AND `sticky` = '" . intval($sticky) . "' ORDER BY `art_order` DESC LIMIT 1");
+	$row = hesk_dbFetchRow($res);
+    $my_order = isset($row[0]) ? intval($row[0]) + 10 : 10;
+
+    /* Insert article into database */
+	hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` (`catid`,`dt`,`author`,`subject`,`content`,`keywords`,`type`,`html`,`sticky`,`art_order`,`history`,`attachments`) VALUES (
+    '".intval($catid)."',
+    NOW(),
+    '".intval($_SESSION['id'])."',
+    '".hesk_dbEscape($subject)."',
+    '".hesk_dbEscape($content)."',
+    '".hesk_dbEscape($keywords)."',
+    '".intval($type)."',
+    '".intval($html)."',
+    '".intval($sticky)."',
+    '".intval($my_order)."',
+    '".hesk_dbEscape($revision)."',
+    '".hesk_dbEscape($myattachments)."'
+    )");
+
+    $_SESSION['artord'] = hesk_dbInsertID();
+
+	// Update category article count
+    if ($type == 0)
+    {
+	    hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` SET `articles`=`articles`+1 WHERE `id`='".intval($catid)."'");
+	}
+    else if ($type == 1)
+    {
+	    hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` SET `articles_private`=`articles_private`+1 WHERE `id`='".intval($catid)."'");
+	}
+    else
+    {
+	    hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` SET `articles_draft`=`articles_draft`+1 WHERE `id`='".intval($catid)."'");
+	}
+
+    // Clear KB cache
+    hesk_purge_cache('kb');
+
+    unset($_SESSION['hide']);
+
+	$_SESSION['article_submitted']=1;
+
+    hesk_process_messages($hesklang['your_kb_added'],'NOREDIRECT','SUCCESS');
+    $_GET['catid'] = $catid;
+    manage_category();
+} // End new_article()
+
+
+function remove_article()
+{
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check();
+
+	$id = intval( hesk_GET('id') ) or hesk_error($hesklang['kb_art_id']);
+
+    /* Get article details */
+	$result = hesk_dbQuery("SELECT `catid`, `type`, `attachments` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `id`='".intval($id)."' LIMIT 1");
+
+    if (hesk_dbNumRows($result) != 1)
+    {
+    	hesk_error($hesklang['kb_art_id']);
+    }
+
+    $article = hesk_dbFetchAssoc($result);
+	$catid = intval($article['catid']);
+    $from = hesk_GET('from');
+
+    $result = hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `id`='".intval($id)."'");
+
+    // Remove any attachments
+    delete_kb_attachments($article['attachments']);
+
+    // Update category article count
+    if ($article['type'] == 0)
+    {
+	    hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` SET `articles`=`articles`-1 WHERE `id`='{$catid}'");
+	}
+    else if ($article['type'] == 1)
+    {
+	    hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` SET `articles_private`=`articles_private`-1 WHERE `id`='{$catid}'");
+	}
+    else
+    {
+	    hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` SET `articles_draft`=`articles_draft`-1 WHERE `id`='{$catid}'");
+	}
+
+    // Clear KB cache
+    hesk_purge_cache('kb');
+
+    // Redirect to the correct page
+    switch ($from)
+    {
+        case 'draft':
+            $redirect_action = 'a=list_draft';
+            break;
+        case 'private':
+            $redirect_action = 'a=list_private';
+            break;
+        default:
+            $redirect_action = 'a=manage_cat&catid='.$catid;
+            break;
+    }
+
+	hesk_process_messages($hesklang['your_kb_deleted'],'./manage_knowledgebase.php?'.$redirect_action,'SUCCESS');
+} // End remove_article()
+
+
+function order_category()
+{
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check();
+
+	$catid = intval( hesk_GET('catid') ) or hesk_error($hesklang['kb_cat_inv']);
+	$move  = intval( hesk_GET('move') );
+
+    $_SESSION['newcat'] = $catid;
+
+	$result = hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` SET `cat_order`=`cat_order`+".intval($move)." WHERE `id`='".intval($catid)."'");
+	if (hesk_dbAffectedRows() != 1)
+    {
+    	hesk_error($hesklang['kb_cat_inv']);
+    }
+
+    update_category_order();
+
+	header('Location: manage_knowledgebase.php');
+	exit();
+} // End order_category()
+
+
+function order_article()
+{
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check();
+
+	$id    = intval( hesk_GET('id') ) or hesk_error($hesklang['kb_art_id']);
+    $catid = intval( hesk_GET('catid') ) or hesk_error($hesklang['kb_cat_inv']);
+	$move  = intval( hesk_GET('move') );
+
+    $_SESSION['artord'] = $id;
+
+	$result = hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` SET `art_order`=`art_order`+".intval($move)." WHERE `id`='".intval($id)."'");
+	if (hesk_dbAffectedRows() != 1)
+    {
+    	hesk_error($hesklang['kb_art_id']);
+    }
+
+    /* Update article order */
+    update_article_order($catid);
+
+	header('Location: manage_knowledgebase.php?a=manage_cat&catid='.$catid);
+	exit();
+} // End order_article()
+
+
+function show_treeMenu() {
+	global $hesk_settings, $hesklang, $treeMenu;
+	?>
+	<script src="<?php echo HESK_PATH; ?>inc/treemenu/TreeMenu_v25.js" language="JavaScript" type="text/javascript"></script>
+
+	<h4 style="margin-top: 10px;padding-bottom:5px;font-size:1rem"><?php echo $hesklang['kbstruct']; ?></h4>
+    <?php
+    $treeMenu->printMenu();
+    ?>
+    <div style="margin-top: 15px">
+        <svg style="fill: #9c9c9c" class="icon icon-add">
+            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-add"></use>
+        </svg>
+        <?php echo $hesklang['kb_p_art2']; ?>
+    </div>
+    <div>
+        <svg style="fill: #9c9c9c" class="icon icon-settings">
+            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-settings"></use>
+        </svg>
+        <?php echo $hesklang['kb_p_man2']; ?>
+    </div>
+    <div>
+        (<span class="kb_published">1</span>, <span class="kb_private">2</span>, <span class="kb_draft">3</span>) = <?php echo $hesklang['xyz']; ?>
+    </div>
+    <?php
+}
+
+
+function show_subnav($hide='',$catid=1)
+{
+	global $hesk_settings, $hesklang;
+
+	// If a category is selected, use it as default for articles and parents
+	if (isset($_SESSION['KB_CATEGORY']))
+	{
+		$catid = intval($_SESSION['KB_CATEGORY']);
+	}
+
+    $link['view'] = '
+        <a class="link not-underlined" href="knowledgebase_private.php">
+            <svg class="icon icon-search">
+                <use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-search"></use>
+            </svg>        
+        </a> 
+        <a class="link" href="knowledgebase_private.php">'.$hesklang['gopr'].'</a>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;';
+    $link['newa'] = '
+        <a class="link not-underlined" href="manage_knowledgebase.php?a=add_article&amp;catid='.$catid.'">
+            <svg style="fill: #9c9c9c" class="icon icon-add">
+              <use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-add"></use>
+            </svg>
+        </a>
+        <a class="link" href="manage_knowledgebase.php?a=add_article&amp;catid='.$catid.'">'.$hesklang['kb_i_art'].'</a>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;';
+    $link['newc'] = '
+        <a class="link not-underlined" href="manage_knowledgebase.php?a=add_category&amp;parent='.$catid.'">
+            <svg style="fill: #9c9c9c" class="icon icon-categories">
+                <use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-categories"></use>
+            </svg>
+        </a> 
+        <a class="link" href="manage_knowledgebase.php?a=add_category&amp;parent='.$catid.'">'.$hesklang['kb_i_cat'].'</a>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;';
+    $link['fbid'] = '
+        <svg style="fill: #9c9c9c" class="icon icon-edit">
+            <use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-edit"></use>        
+        </svg>
+        <form style="display: inline" class="form" method="get" action="manage_knowledgebase.php">
+        <input type="hidden" name="a" value="edit_article">
+        '. $hesklang['aid'] .': <input type="text" name="id" class="form-control" style="width: 75px; height: inherit"> <button type="submit" class="btn btn--blue-border" style="height: 26px;">'. $hesklang['edit'] .'</button>
+        </form>
+    ';
+
+    if ($hide && isset($link[$hide]))
+    {
+    	$link[$hide] = preg_replace('#<a([^<]*)>#', '', $link[$hide]);
+        $link[$hide] = str_replace('</a>','',$link[$hide]);
+    }
+
+    echo $link['view'];
+    echo $link['newa'];
+    echo $link['newc'];
+    echo $link['fbid'];
+
+    /* This will handle error, success and notice messages */
+	hesk_handle_messages();
+
+    return $catid;
+
+} // End show_subnav()
+
+
+function toggle_sticky()
+{
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check();
+
+	$id    = intval( hesk_GET('id') ) or hesk_error($hesklang['kb_art_id']);
+    $catid = intval( hesk_GET('catid') ) or hesk_error($hesklang['kb_cat_inv']);
+    $sticky = empty($_GET['s']) ? 0 : 1;
+
+    $_SESSION['artord'] = $id;
+
+	/* Update article "sticky" status */
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` SET `sticky`='" . intval($sticky) . " ' WHERE `id`='" . intval($id) . "'");
+
+    /* Update article order */
+    update_article_order($catid);
+
+    $tmp = $sticky ? $hesklang['ason'] : $hesklang['asoff'];
+	hesk_process_messages($tmp, './manage_knowledgebase.php?a=manage_cat&catid='.$catid,'SUCCESS');
+} // END toggle_sticky()
+
+
+function update_article_order($catid)
+{
+	global $hesk_settings, $hesklang;
+
+	/* Get list of current articles ordered by sticky and article order */
+	$res = hesk_dbQuery("SELECT `id`, `sticky` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `catid`='".intval($catid)."' ORDER BY `sticky` DESC, `art_order` ASC");
+
+	$i = 10;
+	$previous_sticky = 1;
+
+	while ( $article = hesk_dbFetchAssoc($res) )
+	{
+
+		/* Different count for sticky and non-sticky articles */
+		if ($previous_sticky != $article['sticky'])
+		{
+			$i = 10;
+			$previous_sticky = $article['sticky'];
+		}
+
+	    hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` SET `art_order`=".intval($i)." WHERE `id`='".intval($article['id'])."'");
+	    $i += 10;
+	}
+
+	return true;
+} // END update_article_order()
+
+
+function update_category_order()
+{
+	global $hesk_settings, $hesklang;
+
+	/* Get list of current articles ordered by sticky and article order */
+	$res = hesk_dbQuery('SELECT `id`, `parent` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_categories` ORDER BY `parent` ASC, `cat_order` ASC');
+
+	$i = 10;
+
+	while ( $category = hesk_dbFetchAssoc($res) )
+	{
+
+	    hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` SET `cat_order`=".intval($i)." WHERE `id`='".intval($category['id'])."'");
+	    $i += 10;
+	}
+
+	return true;
+} // END update_category_order()
+
+
+function update_count($show_success=0)
+{
+	global $hesk_settings, $hesklang;
+
+	$update_these = array();
+
+	// Get a count of all articles grouped by category and type
+	$res = hesk_dbQuery('SELECT `catid`, `type`, COUNT(*) AS `num` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_articles` GROUP BY `catid`, `type`');
+	while ( $row = hesk_dbFetchAssoc($res) )
+	{
+    	switch ($row['type'])
+        {
+        	case 0:
+            	$update_these[$row['catid']]['articles'] = $row['num'];
+                break;
+        	case 1:
+            	$update_these[$row['catid']]['articles_private'] = $row['num'];
+                break;
+        	default:
+            	$update_these[$row['catid']]['articles_draft'] = $row['num'];
+        }
+	}
+
+    // Set all article counts to 0
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` SET `articles`=0, `articles_private`=0, `articles_draft`=0");
+
+    // Now update categories that have articles with correct values
+    foreach ($update_these as $catid => $value)
+    {
+    	$value['articles'] = isset($value['articles']) ? $value['articles'] : 0;
+    	$value['articles_private'] = isset($value['articles_private']) ? $value['articles_private'] : 0;
+    	$value['articles_draft'] = isset($value['articles_draft']) ? $value['articles_draft'] : 0;
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` SET `articles`={$value['articles']}, `articles_private`={$value['articles_private']}, `articles_draft`={$value['articles_draft']} WHERE `id`='{$catid}'");
+    }
+
+	// Show a success message?
+	if ($show_success)
+	{
+		hesk_process_messages($hesklang['acv'], 'NOREDIRECT','SUCCESS');
+	}
+
+	return true;
+} // END update_count()
+
+
+function delete_category_recursive($catid)
+{
+	global $hesk_settings, $hesklang;
+
+    $catid = intval($catid);
+
+    // Don't allow infinite loops... just in case
+    $hesk_settings['recursive_loop'] = isset($hesk_settings['recursive_loop']) ? $hesk_settings['recursive_loop'] + 1 : 1;
+    if ($hesk_settings['recursive_loop'] > 20)
+    {
+    	return false;
+    }
+
+	// Make sure any attachments are deleted
+	$result = hesk_dbQuery("SELECT `attachments` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `catid`='{$catid}'");
+    while ($article = hesk_dbFetchAssoc($result))
+    {
+		delete_kb_attachments($article['attachments']);
+    }
+
+   	// Remove articles from database
+	hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `catid`='{$catid}'");
+
+	// Delete all sub-categories
+	$result = hesk_dbQuery("SELECT `id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` WHERE `parent`='{$catid}'");
+    while ($cat = hesk_dbFetchAssoc($result))
+    {
+		delete_category_recursive($cat['id']);
+    }
+
+    return true;
+
+} // END delete_category_recursive()
+
+
+function delete_kb_attachments($attachments)
+{
+	global $hesk_settings, $hesklang;
+
+	// If nothing to delete just return
+    if (empty($attachments))
+    {
+    	return true;
+    }
+
+	// Do the delete
+	$att = explode(',',substr($attachments, 0, -1));
+	foreach ($att as $myatt)
+	{
+		list($att_id, $att_name) = explode('#', $myatt);
+
+		// Get attachment saved name
+		$result = hesk_dbQuery("SELECT `saved_name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_attachments` WHERE `att_id`='".intval($att_id)."' LIMIT 1");
+
+		if (hesk_dbNumRows($result) == 1)
+		{
+			$file = hesk_dbFetchAssoc($result);
+			hesk_unlink(HESK_PATH.$hesk_settings['attach_dir'].'/'.$file['saved_name']);
+		}
+
+		$result = hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_attachments` WHERE `att_id`='".intval($att_id)."'");
+	}
+
+    return true;
+
+} // delete_kb_attachments()
+
+
+function hesk_stray_article($id)
+{
+	global $hesk_settings, $hesklang, $article;
+
+	// Set article to category ID 1
+	$article['catid'] = 1;
+
+	// Update database
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` SET `catid`=1 WHERE `id`='".intval($id)."'");
+
+	// Update count of articles in categories
+	update_count();
+
+	// Return new category ID
+	return 1;
+
+} // END hesk_stray_article()
+
+?>
diff --git a/hesk/admin/manage_ticket_templates.php b/hesk/admin/manage_ticket_templates.php
new file mode 100644
index 0000000..ccafe86
--- /dev/null
+++ b/hesk/admin/manage_ticket_templates.php
@@ -0,0 +1,437 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* Check permissions for this feature */
+hesk_checkPermission('can_man_ticket_tpl');
+
+// Define required constants
+define('LOAD_TABS',1);
+
+/* What should we do? */
+if ( $action = hesk_REQUEST('a') )
+{
+    if ( defined('HESK_DEMO') )  {hesk_process_messages($hesklang['ddemo'], 'manage_ticket_templates.php', 'NOTICE');}
+    elseif ($action == 'new')    {new_saved();}
+    elseif ($action == 'edit')   {edit_saved();}
+    elseif ($action == 'remove') {remove();}
+    elseif ($action == 'order')  {order_saved();}
+}
+
+/* Print header */
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+/* Print main manage users page */
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+?>
+<script language="javascript" type="text/javascript"><!--
+    function confirm_delete()
+    {
+        if (confirm('<?php echo hesk_makeJsString($hesklang['delete_tpl']); ?>')) {return true;}
+        else {return false;}
+    }
+//-->
+</script>
+<?php
+/* This will handle error, success and notice messages */
+if (!isset($_SESSION['canned']['what'])) {
+    hesk_handle_messages();
+}
+
+// Get canned responses from database
+$result = hesk_dbQuery('SELECT * FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'ticket_templates` ORDER BY `tpl_order` ASC');
+$javascript_messages='';
+$javascript_titles='';
+
+$i=1;
+$j=0;
+$num = hesk_dbNumRows($result);
+?>
+<div class="main__content templates">
+    <section class="templates__head">
+        <h2>
+            <?php echo $hesklang['ticket_tpl']; ?>
+            <div class="tooltype right out-close">
+                <svg class="icon icon-info">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                </svg>
+                <div class="tooltype__content">
+                    <div class="tooltype__wrapper">
+                        <?php echo $hesklang['ticket_tpl_intro']; ?>
+                    </div>
+                </div>
+            </div>
+        </h2>
+        <div class="btn btn--blue-border" ripple="ripple" data-action="create-template" onclick="diplayAddTitle()"><?php echo $hesklang['ticket_tpl_add']; ?></div>
+    </section>
+    <ul class="response__list">
+        <?php if ($num < 1): ?>
+            <li><h3><?php echo $hesklang['no_ticket_tpl']; ?></h3></li>
+        <?php
+        endif;
+
+        while ($mysaved=hesk_dbFetchAssoc($result))
+        {
+            $j++;
+
+            $table_row = '';
+            if (isset($_SESSION['canned']['selcat2']) && $mysaved['id'] == $_SESSION['canned']['selcat2']) {
+                $table_row = 'class="ticket-new"';
+                unset($_SESSION['canned']['selcat2']);
+            }
+
+            $javascript_messages.='myMsgTxt['.$mysaved['id'].']=\''.str_replace("\r\n","\\r\\n' + \r\n'", addslashes($mysaved['message']) )."';\n";
+            $javascript_titles.='myTitle['.$mysaved['id'].']=\''.addslashes($mysaved['title'])."';\n";
+
+            echo '
+	    <li ' . $table_row . '>
+	    <h3>'.$mysaved['title'].'</h3>
+        ';
+
+            if ($num > 1)
+            {
+                if ($j == 1)
+                {
+                    echo'
+                    <a href="#" style="visibility: hidden">
+                        <svg class="icon icon-chevron-down">
+                            <use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-chevron-down"></use>
+                        </svg>
+                    </a>
+                    <a title="'.$hesklang['move_dn'].'" href="manage_ticket_templates.php?a=order&amp;replyid='.$mysaved['id'].'&amp;move=15&amp;token='.hesk_token_echo(0).'">
+                        <svg class="icon icon-chevron-down">
+                            <use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-chevron-down"></use>
+                        </svg>
+                    </a>';
+                }
+                elseif ($j == $num)
+                {
+                    echo'
+                    <a title="'.$hesklang['move_up'].'" href="manage_ticket_templates.php?a=order&amp;replyid='.$mysaved['id'].'&amp;move=-15&amp;token='.hesk_token_echo(0).'">
+                        <svg class="icon icon-chevron-up">
+                            <use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-chevron-down"></use>
+                        </svg>
+                    </a>
+                    <a href="#" style="visibility: hidden">
+                        <svg class="icon icon-chevron-down">
+                            <use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-chevron-down"></use>
+                        </svg>
+                    </a>';
+                }
+                else
+                {
+                    echo'
+                    <a title="'.$hesklang['move_up'].'" href="manage_ticket_templates.php?a=order&amp;replyid='.$mysaved['id'].'&amp;move=-15&amp;token='.hesk_token_echo(0).'">
+                        <svg class="icon icon-chevron-up">
+                            <use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-chevron-down"></use>
+                        </svg>
+                    </a>
+                    <a title="'.$hesklang['move_dn'].'" href="manage_ticket_templates.php?a=order&amp;replyid='.$mysaved['id'].'&amp;move=15&amp;token='.hesk_token_echo(0).'">
+                        <svg class="icon icon-chevron-down">
+                            <use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-chevron-down"></use>
+                        </svg>
+                    </a>';
+                }
+            }
+            else
+            {
+                echo '';
+            }
+
+            $modal_id = hesk_generate_delete_modal($hesklang['confirm_deletion'],
+                $hesklang['delete_tpl'],
+                'manage_ticket_templates.php?a=remove&amp;id='.$mysaved['id'].'&amp;token='.hesk_token_echo(0));
+
+            echo '
+            <a title="'.$hesklang['edit'].'" href="javascript:setMessage(' . $mysaved['id'] . ')">
+                <svg class="icon icon-edit-ticket">
+                    <use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-edit-ticket"></use>
+                </svg>
+            </a>
+            <a title="'.$hesklang['remove'].'" href="javascript:" data-modal="[data-modal-id=\''.$modal_id.'\']">
+                <svg class="icon icon-delete">
+                    <use xlink:href="'.HESK_PATH.'img/sprite.svg#icon-delete"></use>
+                </svg>
+            </a>
+	    </li>
+		';
+        } // End while
+        ?>
+    </ul>
+</div>
+<div class="right-bar template-create" <?php if (isset($_SESSION['canned']['what'])) { echo 'style="display: block"'; } ?>>
+    <div class="right-bar__body template-create__body">
+        <h3>
+            <a href="javascript:">
+                <svg class="icon icon-back">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-back"></use>
+                </svg>
+                <span <?php if (isset($_SESSION['canned']['what']) && $_SESSION['canned']['what'] !== 'NEW') { echo 'style="display: none"'; } ?> id="add-title"><?php echo $hesklang['ticket_tpl_add']; ?></span>
+                <span <?php if (isset($_SESSION['canned']['what']) && $_SESSION['canned']['what'] !== 'EDIT') { echo 'style="display: none"'; } ?> id="edit-title"><?php echo $hesklang['ticket_tpl_edit']; ?></span>
+            </a>
+        </h3>
+        <div class="form">
+            <?php
+            /* This will handle error, success and notice messages */
+            if (isset($_SESSION['canned']['what'])) {
+                echo '<div style="margin: -24px -24px 10px -16px;">';
+                hesk_handle_messages();
+                echo '</div>';
+            }
+
+            $errors = hesk_SESSION(array('canned', 'errors'));
+            $errors = is_array($errors) ? $errors : array();
+            ?>
+            <form action="manage_ticket_templates.php" method="post" name="form1" class="form <?php echo hesk_SESSION(array('canned', 'errors')) ? 'invalid' : ''; ?>">
+                <div class="form-group">
+                    <label for="canned_title"><?php echo $hesklang['saved_title']; ?></label>
+                    <span id="HeskTitle">
+                        <input type="text" class="form-control <?php echo in_array('name', $errors) ? 'isError' : ''; ?>" id="canned_title" name="name" maxlength="50"
+                            <?php if (isset($_SESSION['canned']['name'])) {echo ' value="'.stripslashes($_SESSION['canned']['name']).'" ';} ?>>
+                    </span>
+                </div>
+                <div class="form-group">
+                    <label for="canned_message"><?php echo $hesklang['message']; ?></label>
+                    <span id="HeskMsg">
+                        <textarea class="form-control <?php echo in_array('msg', $errors) ? 'isError' : ''; ?>" name="msg" rows="15" cols="70" id="canned_message"><?php
+                            if (isset($_SESSION['canned']['msg'])) {
+                                echo stripslashes($_SESSION['canned']['msg']);
+                            }
+                            ?></textarea>
+                    </span>
+                </div>
+                <div class="template--submit">
+                    <?php if(isset($_SESSION['canned']['what']) && $_SESSION['canned']['what'] == 'EDIT'): ?>
+                        <input type="hidden" name="a" value="edit">
+                        <input type="hidden" name="saved_replies" value="<?php echo $_SESSION['canned']['id']; ?>">
+                    <?php else: ?>
+                        <input type="hidden" name="a" value="new">
+                        <input type="hidden" name="saved_replies" value="0">
+                    <?php endif; ?>
+                    <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+                    <button class="btn btn-full" ripple="ripple"><?php echo $hesklang['save_ticket_tpl']; ?></button>
+                </div>
+            </form>
+        </div>
+    </div>
+</div>
+<script language="javascript" type="text/javascript"><!--
+var myMsgTxt = new Array();
+myMsgTxt[0]='';
+var myTitle = new Array();
+myTitle[0]='';
+
+<?php
+echo $javascript_titles;
+echo $javascript_messages;
+?>
+
+function setMessage(msgid) {
+    if (document.getElementById) {
+        document.getElementById('HeskMsg').innerHTML='<textarea class="form-control" id="canned_message" name="msg" rows="15" cols="70">'+myMsgTxt[msgid]+'</textarea>';
+        document.getElementById('HeskTitle').innerHTML='<input type="text" class="form-control" id="canned_title" name="name" maxlength="50" value="'+myTitle[msgid]+'">';
+    } else {
+        document.form1.msg.value=myMsgTxt[msgid];
+        document.form1.name.value=myTitle[msgid];
+    }
+
+    document.form1.a.value = 'edit';
+    document.form1.saved_replies.value = msgid;
+    document.getElementById('add-title').style.display = 'none';
+    document.getElementById('edit-title').style.display = 'block';
+    document.getElementsByClassName('template-create')[0].style.display = 'block';
+}
+
+function diplayAddTitle() {
+    document.form1.msg.value = '';
+    document.form1.name.value = '';
+    document.form1.saved_replies.value = 0;
+    document.form1.a.value = 'new';
+    document.getElementById('add-title').style.display = 'block';
+    document.getElementById('edit-title').style.display = 'none';
+}
+//-->
+</script>
+<?php
+
+hesk_cleanSessionVars('canned');
+
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+
+/*** START FUNCTIONS ***/
+function edit_saved()
+{
+    global $hesk_settings, $hesklang;
+
+    /* A security check */
+    hesk_token_check('POST');
+
+    $hesk_error_buffer = '';
+    $errors = array();
+
+    $id = intval( hesk_POST('saved_replies') );
+    if (!$id) {
+        $hesk_error_buffer .= '<li>' . $hesklang['sel_ticket_tpl'] . '</li>';
+        $errors[] = 'id';
+    }
+    $savename = hesk_input( hesk_POST('name') );
+    if (!$savename) {
+        $hesk_error_buffer .= '<li>' . $hesklang['ent_ticket_tpl_title'] . '</li>';
+        $errors[] = 'name';
+    }
+    $msg = hesk_input( hesk_POST('msg') );
+    if (!$msg) {
+        $hesk_error_buffer .= '<li>' . $hesklang['ent_ticket_tpl_msg'] . '</li>';
+        $errors[] = 'msg';
+    }
+
+    // Avoid problems with utf-8 newline chars in Javascript code, detect and remove them
+    $msg = preg_replace('/\R/u', "\r\n", $msg);
+
+    $_SESSION['canned']['what'] = 'EDIT';
+    $_SESSION['canned']['id'] = $id;
+    $_SESSION['canned']['name'] = $savename;
+    $_SESSION['canned']['msg'] = $msg;
+    $_SESSION['canned']['errors'] = $errors;
+
+    /* Any errors? */
+    if (strlen($hesk_error_buffer))
+    {
+        $hesk_error_buffer = $hesklang['rfm'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
+        hesk_process_messages($hesk_error_buffer,'manage_ticket_templates.php?saved_replies='.$id);
+    }
+
+    $result = hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."ticket_templates` SET `title`='".hesk_dbEscape($savename)."',`message`='".hesk_dbEscape($msg)."' WHERE `id`='".intval($id)."'");
+
+    unset($_SESSION['canned']['what']);
+    unset($_SESSION['canned']['id']);
+    unset($_SESSION['canned']['name']);
+    unset($_SESSION['canned']['msg']);
+    unset($_SESSION['canned']['errors']);
+
+    hesk_process_messages($hesklang['ticket_tpl_saved'],'manage_ticket_templates.php?saved_replies='.$id,'SUCCESS');
+} // End edit_saved()
+
+function new_saved()
+{
+    global $hesk_settings, $hesklang;
+
+    /* A security check */
+    hesk_token_check('POST');
+
+    $hesk_error_buffer = '';
+    $errors = array();
+
+    $savename = hesk_input( hesk_POST('name') );
+    if (!$savename) {
+        $hesk_error_buffer .= '<li>' . $hesklang['ent_ticket_tpl_title'] . '</li>';
+        $errors[] = 'name';
+    }
+    $msg = hesk_input( hesk_POST('msg') );
+    if (!$msg) {
+        $hesk_error_buffer .= '<li>' . $hesklang['ent_ticket_tpl_msg'] . '</li>';
+        $errors[] = 'msg';
+    }
+
+    // Avoid problems with utf-8 newline chars in Javascript code, detect and remove them
+    $msg = preg_replace('/\R/u', "\r\n", $msg);
+
+    $_SESSION['canned']['what'] = 'NEW';
+    $_SESSION['canned']['name'] = $savename;
+    $_SESSION['canned']['msg'] = $msg;
+    $_SESSION['canned']['errors'] = $errors;
+
+    /* Any errors? */
+    if (strlen($hesk_error_buffer))
+    {
+        $hesk_error_buffer = $hesklang['rfm'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
+        hesk_process_messages($hesk_error_buffer,'manage_ticket_templates.php');
+    }
+
+    /* Get the latest tpl_order */
+    $result = hesk_dbQuery('SELECT `tpl_order` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'ticket_templates` ORDER BY `tpl_order` DESC LIMIT 1');
+    $row = hesk_dbFetchRow($result);
+    $my_order = isset($row[0]) ? intval($row[0]) + 10 : 10;
+
+    hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."ticket_templates` (`title`,`message`,`tpl_order`) VALUES ('".hesk_dbEscape($savename)."','".hesk_dbEscape($msg)."','".intval($my_order)."')");
+
+    unset($_SESSION['canned']['what']);
+    unset($_SESSION['canned']['name']);
+    unset($_SESSION['canned']['msg']);
+    unset($_SESSION['canned']['errors']);
+
+    hesk_process_messages($hesklang['ticket_tpl_saved'],'manage_ticket_templates.php','SUCCESS');
+} // End new_saved()
+
+function remove()
+{
+    global $hesk_settings, $hesklang;
+
+    /* A security check */
+    hesk_token_check();
+
+    $mysaved = intval( hesk_GET('id') ) or hesk_error($hesklang['id_not_valid']);
+
+    hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."ticket_templates` WHERE `id`='".intval($mysaved)."'");
+    if (hesk_dbAffectedRows() != 1)
+    {
+        hesk_error("$hesklang[int_error]: $hesklang[ticket_tpl_not_found].");
+    }
+
+    hesk_process_messages($hesklang['ticket_tpl_removed'],'manage_ticket_templates.php','SUCCESS');
+} // End remove()
+
+function order_saved()
+{
+    global $hesk_settings, $hesklang;
+
+    /* A security check */
+    hesk_token_check();
+
+    $tplid = intval( hesk_GET('replyid') ) or hesk_error($hesklang['ticket_tpl_id']);
+    $_SESSION['canned']['selcat2'] = $tplid;
+
+    $tpl_move = intval( hesk_GET('move') );
+
+    hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."ticket_templates` SET `tpl_order`=`tpl_order`+".intval($tpl_move)." WHERE `id`='".intval($tplid)."'");
+    if (hesk_dbAffectedRows() != 1) {hesk_error("$hesklang[int_error]: $hesklang[ticket_tpl_not_found].");}
+
+    /* Update all category fields with new order */
+    $result = hesk_dbQuery('SELECT `id` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'ticket_templates` ORDER BY `tpl_order` ASC');
+
+    $i = 10;
+    while ($mytpl=hesk_dbFetchAssoc($result))
+    {
+        hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."ticket_templates` SET `tpl_order`=".intval($i)." WHERE `id`='".intval($mytpl['id'])."'");
+        $i += 10;
+    }
+
+    header('Location: manage_ticket_templates.php');
+    exit();
+} // End order_saved()
+
+?>
diff --git a/hesk/admin/manage_users.php b/hesk/admin/manage_users.php
new file mode 100644
index 0000000..c972468
--- /dev/null
+++ b/hesk/admin/manage_users.php
@@ -0,0 +1,1018 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+define('LOAD_TABS',1);
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+require(HESK_PATH . 'inc/profile_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* Check permissions for this feature */
+hesk_checkPermission('can_man_users');
+
+/* Possible user features */
+$hesk_settings['features'] = array(
+'can_view_tickets',		/* User can read tickets */
+'can_reply_tickets',	/* User can reply to tickets */
+'can_del_tickets',		/* User can delete tickets */
+'can_edit_tickets',		/* User can edit tickets */
+'can_merge_tickets',	/* User can merge tickets */
+'can_resolve',			/* User can resolve tickets */
+'can_submit_any_cat',	/* User can submit a ticket to any category/department */
+'can_del_notes',		/* User can delete ticket notes posted by other staff members */
+'can_change_cat',		/* User can move ticket to any category/department */
+'can_change_own_cat',	/* User can move ticket to a category/department he/she has access to */
+'can_man_kb',			/* User can manage knowledgebase articles and categories */
+'can_man_users',		/* User can create and edit staff accounts */
+'can_man_cat',			/* User can manage categories/departments */
+'can_man_canned',		/* User can manage canned responses */
+'can_man_ticket_tpl',	/* User can manage ticket templates */
+'can_man_settings',		/* User can manage help desk settings */
+'can_add_archive',		/* User can mark tickets as "Tagged" */
+'can_assign_self',		/* User can assign tickets to himself/herself */
+'can_assign_others',	/* User can assign tickets to other staff members */
+'can_view_unassigned',	/* User can view unassigned tickets */
+'can_view_ass_others',	/* User can view tickets that are assigned to other staff */
+'can_view_ass_by',      /* User can view tickets he/she assigned to others */
+'can_run_reports',		/* User can run reports and see statistics (only allowed categories and self) */
+'can_run_reports_full', /* User can run reports and see statistics (unrestricted) */
+'can_export',			/* User can export own tickets to Excel */
+'can_view_online',		/* User can view what staff members are currently online */
+'can_ban_emails',		/* User can ban email addresses */
+'can_unban_emails',		/* User can delete email address bans. Also enables "can_ban_emails" */
+'can_ban_ips',			/* User can ban IP addresses */
+'can_unban_ips',		/* User can delete IP bans. Also enables "can_ban_ips" */
+'can_privacy',  		/* User can use privacy tools (Anonymize tickets) */
+'can_service_msg',		/* User can manage service messages shown in customer interface */
+'can_email_tpl',		/* User can manage email templates */
+);
+
+/* Set default values */
+$default_userdata = array(
+
+	// Profile info
+	'name' => '',
+	'email' => '',
+	'cleanpass' => '',
+	'user' => '',
+	'autoassign' => 'Y',
+
+	// Signature
+	'signature' => '',
+
+	// Permissions
+	'isadmin' => 1,
+	'categories' => array('1'),
+	'features' => array('can_view_tickets','can_reply_tickets','can_change_cat','can_assign_self','can_view_unassigned','can_view_online','can_resolve','can_submit_any_cat'),
+
+	// Preferences
+	'afterreply' => 0,
+
+	// Defaults
+	'autostart' => 1,
+	'notify_customer_new' => 1,
+	'notify_customer_reply' => 1,
+	'show_suggested' => 1,
+	'autoreload' => 0,
+
+	// Notifications
+	'notify_new_unassigned' => 1,
+	'notify_new_my' => 1,
+	'notify_reply_unassigned' => 1,
+	'notify_reply_my' => 1,
+	'notify_assigned' => 1,
+	'notify_note' => 1,
+	'notify_pm' => 1,
+);
+
+/* A list of all categories */
+$hesk_settings['categories'] = array();
+$res = hesk_dbQuery('SELECT `id`,`name` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'categories` ORDER BY `cat_order` ASC');
+while ($row=hesk_dbFetchAssoc($res))
+{
+	if ( hesk_okCategory($row['id'], 0) )
+    {
+		$hesk_settings['categories'][$row['id']] = $row['name'];
+    }
+}
+
+/* Non-admin users may not create users with more permissions than they have */
+if ( ! $_SESSION['isadmin'])
+{
+	/* Can't create admin users */
+    if ( isset($_POST['isadmin']) )
+	{
+    	unset($_POST['isadmin']);
+	}
+
+    /* Can only add features he/she has access to */
+	$hesk_settings['features'] = array_intersect( explode(',', $_SESSION['heskprivileges']) , $hesk_settings['features']);
+
+	/* Can user modify auto-assign setting? */
+    if ($hesk_settings['autoassign'] && ( ! hesk_checkPermission('can_assign_self', 0) || ! hesk_checkPermission('can_assign_others', 0) ) )
+    {
+    	$hesk_settings['autoassign'] = 0;
+    }
+}
+
+/* Use any set values, default otherwise */
+foreach ($default_userdata as $k => $v)
+{
+	if ( ! isset($_SESSION['userdata'][$k]) )
+    {
+    	$_SESSION['userdata'][$k] = $v;
+    }
+}
+
+$_SESSION['userdata'] = hesk_stripArray($_SESSION['userdata']);
+
+/* What should we do? */
+if ( $action = hesk_REQUEST('a') )
+{
+	if ($action == 'reset_form')
+	{
+		$_SESSION['edit_userdata'] = TRUE;
+		header('Location: ./manage_users.php');
+	}
+	elseif ($action == 'edit')       {edit_user();}
+	elseif ( defined('HESK_DEMO') )  {hesk_process_messages($hesklang['ddemo'], 'manage_users.php', 'NOTICE');}
+	elseif ($action == 'new')        {new_user();}
+	elseif ($action == 'save')       {update_user();}
+	elseif ($action == 'remove')     {remove();}
+	elseif ($action == 'autoassign') {toggle_autoassign();}
+    else 							 {hesk_error($hesklang['invalid_action']);}
+}
+
+else
+{
+
+/* If one came from the Edit page make sure we reset user values */
+
+if (isset($_SESSION['save_userdata']))
+{
+	$_SESSION['userdata'] = $default_userdata;
+    unset($_SESSION['save_userdata']);
+}
+if (isset($_SESSION['edit_userdata']))
+{
+	$_SESSION['userdata'] = $default_userdata;
+    unset($_SESSION['edit_userdata']);
+}
+
+/* Print header */
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+/* Print main manage users page */
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+?>
+
+<?php
+/* This will handle error, success and notice messages */
+if (!hesk_SESSION(array('userdata', 'errors'))) {
+    hesk_handle_messages();
+}
+
+// If POP3 fetching is active, no user should have the same email address
+if ($hesk_settings['pop3'] && hesk_validateEmail($hesk_settings['pop3_user'], 'ERR', 0))
+{
+    $res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `email` LIKE '".hesk_dbEscape($hesk_settings['pop3_user'])."'");
+
+    if (hesk_dbNumRows($res) > 0)
+    {
+        while ($myuser = hesk_dbFetchAssoc($res))
+        {
+            if (compare_user_permissions($myuser['id'], $myuser['isadmin'], explode(',', $myuser['categories']) , explode(',', $myuser['heskprivileges'])))
+            {
+                hesk_show_notice(sprintf($hesklang['pop3_warning'], $myuser['name'], $hesk_settings['pop3_user']) . "<br /><br />" . $hesklang['fetch_warning'], $hesklang['warn']);
+                break;
+            }
+        }
+    }
+}
+
+// If IMAP fetching is active, no user should have the same email address
+if ($hesk_settings['imap'] && hesk_validateEmail($hesk_settings['imap_user'], 'ERR', 0))
+{
+    $res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `email` LIKE '".hesk_dbEscape($hesk_settings['imap_user'])."'");
+
+    if (hesk_dbNumRows($res) > 0)
+    {
+        while ($myuser = hesk_dbFetchAssoc($res))
+        {
+            if (compare_user_permissions($myuser['id'], $myuser['isadmin'], explode(',', $myuser['categories']) , explode(',', $myuser['heskprivileges'])))
+            {
+                hesk_show_notice(sprintf($hesklang['imap_warning'], $myuser['name'], $hesk_settings['imap_user']) . "<br /><br />" . $hesklang['fetch_warning'], $hesklang['warn']);
+                break;
+            }
+        }
+    }
+}
+?>
+<div class="main__content team">
+    <section class="team__head">
+        <h2>
+            <?php echo $hesklang['team']; ?>
+            <div class="tooltype right out-close">
+                <svg class="icon icon-info">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                </svg>
+                <div class="tooltype__content">
+                    <div class="tooltype__wrapper">
+                        <?php echo $hesklang['users_intro']; ?>
+                    </div>
+                </div>
+            </div>
+        </h2>
+        <button class="btn btn btn--blue-border" ripple="ripple" data-action="team-create"><?php echo $hesklang['new_team_member']; ?></button>
+    </section>
+    <div class="table-wrap">
+        <div class="table">
+            <table id="default-table" class="table sindu-table">
+                <thead>
+                <tr>
+                    <th><?php echo $hesklang['name']; ?></th>
+                    <th><?php echo $hesklang['email']; ?></th>
+                    <th><?php echo $hesklang['username']; ?></th>
+                    <th><?php echo $hesklang['role']; ?></th>
+                    <?php
+                    /* Is user rating enabled? */
+                    if ($hesk_settings['rating']) {
+                        ?>
+                        <th><?php echo $hesklang['rating']; ?></th>
+                        <?php
+                    }
+
+                    /* Is autoassign enabled? */
+                    if ($hesk_settings['autoassign']) {
+                        ?>
+                        <th><?php echo $hesklang['aass']; ?></th>
+                        <?php
+                    }
+                    ?>
+                    <th></th>
+                </tr>
+                </thead>
+                <tbody>
+                <?php
+                $res = hesk_dbQuery('SELECT * FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'users` ORDER BY `name` ASC');
+
+                $cannot_manage = array();
+
+                while ($myuser = hesk_dbFetchAssoc($res)) {
+
+                    if (!compare_user_permissions($myuser['id'], $myuser['isadmin'], explode(',', $myuser['categories']) , explode(',', $myuser['heskprivileges']))) {
+                        $cannot_manage[$myuser['id']] = array('name' => $myuser['name'], 'user' => $myuser['user'], 'email' => $myuser['email']);
+                        continue;
+                    }
+
+                    $table_row = '';
+                    if (isset($_SESSION['seluser']) && $myuser['id'] == $_SESSION['seluser']) {
+                        $table_row = 'class="ticket-new"';
+                        unset($_SESSION['seluser']);
+                    }
+
+                    /* User online? */
+                    if ($hesk_settings['online']) {
+                        if (isset($hesk_settings['users_online'][$myuser['id']])) {
+                            $myuser['name'] = '
+                                <svg class="icon icon-assign" style="fill: #000; margin-right: 10px;">
+                                  <use xlink:href="' . HESK_PATH . 'img/sprite.svg#icon-assign"></use>
+                                </svg>' .
+                                $myuser['name'];
+                        }
+                        else
+                        {
+                            $myuser['name'] = '
+                                <svg class="icon icon-assign-no" style="fill: #C5CAD4; margin-right: 10px;">
+                                  <use xlink:href="' . HESK_PATH . 'img/sprite.svg#icon-assign-no"></use>
+                                </svg>' .
+                                $myuser['name'];
+                        }
+                    }
+
+                    /* To edit yourself go to "Profile" page, not here. */
+                    if ($myuser['id'] == $_SESSION['id']) {
+                        $edit_code = '
+                            <a href="profile.php" class="edit" title="'.$hesklang['edit'].'">
+                                <svg class="icon icon-edit-ticket">
+                                    <use xlink:href="' . HESK_PATH . 'img/sprite.svg#icon-edit-ticket"></use>
+                                </svg>
+                            </a>';
+                    } else {
+                        $edit_code = '
+                            <a href="manage_users.php?a=edit&amp;id='.$myuser['id'].'" class="edit" title="'.$hesklang['edit'].'">
+                                <svg class="icon icon-edit-ticket">
+                                    <use xlink:href="' . HESK_PATH . 'img/sprite.svg#icon-edit-ticket"></use>
+                                </svg>
+                            </a>';
+                    }
+
+                    if ($myuser['isadmin']) {
+                        $myuser['isadmin'] = $hesklang['administrator'];
+                    } else {
+                        $myuser['isadmin'] = $hesklang['staff'];
+                    }
+
+                    /* Deleting user with ID 1 (default administrator) is not allowed */
+                    if ($myuser['id'] == 1) {
+                        $remove_code = '';
+                    } else {
+                        $modal_id = hesk_generate_delete_modal($hesklang['confirm_deletion'],
+                            $hesklang['sure_remove_user'],
+                            'manage_users.php?a=remove&amp;id='.$myuser['id'].'&amp;token='.hesk_token_echo(0));
+                        $remove_code = '
+                        <a href="javascript:" data-modal="[data-modal-id=\''.$modal_id.'\']" 
+                            title="'.$hesklang['remove'].'"
+                            class="delete">
+                            <svg class="icon icon-delete">
+                                <use xlink:href="' . HESK_PATH . 'img/sprite.svg#icon-delete"></use>
+                            </svg>
+                        </a>';
+                    }
+
+                    /* Is auto assign enabled? */
+                    if ($hesk_settings['autoassign']) {
+                        if ($myuser['autoassign']) {
+                            $autoassign_code = '
+                                <label class="switch-checkbox">
+                                    <a id="autoassign-'.$myuser['id'].'" href="manage_users.php?a=autoassign&amp;s=0&amp;id='.$myuser['id'].'&amp;token='.hesk_token_echo(0).'" title="'.$hesklang['aaon'].'">
+                                        <input type="checkbox" checked>
+                                        <div class="switch-checkbox__bullet">
+                                            <i>
+                                                <svg class="icon icon-close">
+                                                    <use xlink:href="' . HESK_PATH . 'img/sprite.svg#icon-close"></use>
+                                                </svg>
+                                                <svg class="icon icon-tick">
+                                                    <use xlink:href="' . HESK_PATH . 'img/sprite.svg#icon-tick"></use>
+                                                </svg>
+                                            </i>
+                                        </div>
+                                    </a>
+                                </label>
+                                ';
+                        } else {
+                            $autoassign_code = '
+                                <label class="switch-checkbox">
+                                    <a id="autoassign-'.$myuser['id'].'"  href="manage_users.php?a=autoassign&amp;s=1&amp;id='.$myuser['id'].'&amp;token='.hesk_token_echo(0).'" title="'.$hesklang['aaoff'].'">
+                                        <input type="checkbox">
+                                        <div class="switch-checkbox__bullet">
+                                            <i>
+                                                <svg class="icon icon-close">
+                                                    <use xlink:href="' . HESK_PATH . 'img/sprite.svg#icon-close"></use>
+                                                </svg>
+                                                <svg class="icon icon-tick">
+                                                    <use xlink:href="' . HESK_PATH . 'img/sprite.svg#icon-tick"></use>
+                                                </svg>
+                                            </i>
+                                        </div>
+                                    </a>
+                                </label>';
+                        }
+                    } else {
+                        $autoassign_code = '';
+                    }
+
+                    echo <<<EOC
+<tr $table_row>
+<td>$myuser[name]</td>
+<td><a href="mailto:$myuser[email]">$myuser[email]</a></td>
+<td>$myuser[user]</td>
+<td>$myuser[isadmin]</td>
+
+EOC;
+
+                    if ($hesk_settings['rating']) {
+                        $alt = $myuser['rating'] ? sprintf($hesklang['rated'], sprintf("%01.1f", $myuser['rating']), ($myuser['ratingneg']+$myuser['ratingpos'])) : $hesklang['not_rated'];
+                        echo '<td style="text-align:center; white-space:nowrap;">
+                            '.hesk3_get_rating($myuser['rating']).'
+                        </td>';
+                    }
+
+                    if ($hesk_settings['autoassign']) {
+                        echo '<td>' . $autoassign_code . '</td>';
+                    }
+
+                    echo <<<EOC
+<td class="nowrap buttons"><p>$edit_code $remove_code</p></td>
+</tr>
+
+EOC;
+                } // End while
+                ?>
+                </tbody>
+            </table>
+        </div>
+    </div>
+</div>
+<div class="right-bar team-create" <?php echo hesk_SESSION(array('userdata','errors')) ? 'style="display: block"' : ''; ?>>
+    <div class="right-bar__body form" data-step="1">
+        <h3>
+            <a href="manage_users.php?a=reset_form">
+                <svg class="icon icon-back">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-back"></use>
+                </svg>
+                <span><?php echo $hesklang['add_user']; ?></span>
+            </a>
+        </h3>
+        <?php
+        if (hesk_SESSION(array('userdata', 'errors'))) {
+            hesk_handle_messages();
+        }
+        ?>
+        <form name="form1" method="post" action="manage_users.php" class="form <?php echo hesk_SESSION(array('userdata','errors')) ? 'invalid' : ''; ?>">
+            <?php hesk_profile_tab('userdata', false); ?>
+
+            <!-- Submit -->
+            <div class="right-bar__footer">
+                <input type="hidden" name="a" value="new">
+                <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+                <button type="button" class="btn btn-border" ripple="ripple" data-action="back"><?php echo $hesklang['wizard_back']; ?></button>
+                <button type="button" class="btn btn-full next" data-action="next" ripple="ripple"><?php echo $hesklang['wizard_next']; ?></button>
+                <button type="submit" class="btn btn-full save" data-action="save" ripple="ripple"><?php echo $hesklang['create_user']; ?></button>
+            </div>
+        </form>
+    </div>
+</div>
+<?php
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+} // End else
+
+
+/*** START FUNCTIONS ***/
+
+
+function compare_user_permissions($compare_id, $compare_isadmin, $compare_categories, $compare_features)
+{
+	global $hesk_settings;
+
+    /* Comparing myself? */
+    if ($compare_id == $_SESSION['id'])
+    {
+    	return true;
+    }
+
+    /* Admins have full access, no need to compare */
+	if ($_SESSION['isadmin'])
+    {
+    	return true;
+    }
+    elseif ($compare_isadmin)
+    {
+    	return false;
+    }
+
+	/* Compare categories */
+    foreach ($compare_categories as $catid)
+    {
+    	if ( ! array_key_exists($catid, $hesk_settings['categories']) )
+        {
+        	return false;
+        }
+    }
+
+	/* Compare features */
+    foreach ($compare_features as $feature)
+    {
+    	if ( ! in_array($feature, $hesk_settings['features']) )
+        {
+        	return false;
+        }
+    }
+
+    return true;
+
+} // END compare_user_permissions()
+
+
+function edit_user()
+{
+	global $hesk_settings, $hesklang, $default_userdata;
+
+	$id = intval( hesk_GET('id') ) or hesk_error("$hesklang[int_error]: $hesklang[no_valid_id]");
+
+	/* To edit self fore using "Profile" page */
+    if ($id == $_SESSION['id'])
+    {
+    	hesk_process_messages($hesklang['eyou'],'profile.php','NOTICE');
+    }
+
+    $_SESSION['edit_userdata'] = TRUE;
+
+    if ( ! isset($_SESSION['save_userdata']))
+    {
+		$res = hesk_dbQuery("SELECT *,`heskprivileges` AS `features` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `id`='".intval($id)."' LIMIT 1");
+    	$_SESSION['userdata'] = hesk_dbFetchAssoc($res);
+
+        /* Store original username for display until changes are saved successfully */
+        $_SESSION['original_user'] = $_SESSION['userdata']['user'];
+
+        /* A few variables need special attention... */
+        if ($_SESSION['userdata']['isadmin'])
+        {
+	        $_SESSION['userdata']['features'] = $default_userdata['features'];
+	        $_SESSION['userdata']['categories'] = $default_userdata['categories'];
+        }
+        else
+        {
+	        $_SESSION['userdata']['features'] = explode(',',$_SESSION['userdata']['features']);
+	        $_SESSION['userdata']['categories'] = explode(',',$_SESSION['userdata']['categories']);
+        }
+        $_SESSION['userdata']['cleanpass'] = '';
+    }
+
+	/* Make sure we have permission to edit this user */
+	if ( ! compare_user_permissions($id, $_SESSION['userdata']['isadmin'], $_SESSION['userdata']['categories'], $_SESSION['userdata']['features']) )
+	{
+		hesk_process_messages($hesklang['npea'],'manage_users.php');
+	}
+
+    /* Print header */
+	require_once(HESK_PATH . 'inc/header.inc.php');
+
+	/* Print main manage users page */
+	require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+	?>
+    <div class="right-bar team-create" style="display: block">
+        <div class="right-bar__body form" data-step="1">
+            <h3>
+                <a href="manage_users.php">
+                    <svg class="icon icon-back">
+                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-back"></use>
+                    </svg>
+                    <span><?php echo $hesklang['editing_user'].' '.$_SESSION['original_user']; ?></span>
+                </a>
+            </h3>
+            <?php
+            if (hesk_SESSION(array('userdata', 'errors'))) {
+                /* This will handle error, success and notice messages */
+                echo '<div style="margin: -24px -24px 10px -16px;">';
+                hesk_handle_messages();
+                echo '</div>';
+            }
+            ?>
+            <form name="form1" method="post" action="manage_users.php" class="form <?php echo hesk_SESSION(array('userdata','errors')) ? 'invalid' : ''; ?>">
+                <?php hesk_profile_tab('userdata', false); ?>
+
+                <!-- Submit -->
+                <div class="right-bar__footer">
+                    <input type="hidden" name="a" value="save">
+                    <input type="hidden" name="userid" value="<?php echo $id; ?>" />
+                    <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+                    <button type="button" class="btn btn-border" ripple="ripple" data-action="back"><?php echo $hesklang['wizard_back']; ?></button>
+                    <button type="button" class="btn btn-full next" data-action="next" ripple="ripple"><?php echo $hesklang['wizard_next']; ?></button>
+                    <button type="submit" class="btn btn-full save" data-action="save" ripple="ripple"><?php echo $hesklang['save_changes']; ?></button>
+                </div>
+            </form>
+        </div>
+    </div>
+
+	<?php
+	require_once(HESK_PATH . 'inc/footer.inc.php');
+	exit();
+} // End edit_user()
+
+
+function new_user()
+{
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check('POST');
+
+	$myuser = hesk_validateUserInfo();
+
+    /* Categories and Features will be stored as a string */
+    $myuser['categories'] = implode(',',$myuser['categories']);
+    $myuser['features'] = implode(',',$myuser['features']);
+
+    /* Check for duplicate usernames */
+	$result = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `user` = '".hesk_dbEscape($myuser['user'])."' LIMIT 1");
+	if (hesk_dbNumRows($result) != 0)
+	{
+        hesk_process_messages($hesklang['duplicate_user'],'manage_users.php');
+	}
+
+    /* Admins will have access to all features and categories */
+    if ($myuser['isadmin'])
+    {
+		$myuser['categories'] = '';
+		$myuser['features'] = '';
+    }
+
+	hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."users` (
+	`user`,
+	`pass`,
+	`isadmin`,
+	`name`,
+	`email`,
+	`signature`,
+	`categories`,
+	`autoassign`,
+	`heskprivileges`,
+	`afterreply`,
+	`autostart`,
+	`autoreload`,
+	`notify_customer_new`,
+	`notify_customer_reply`,
+	`show_suggested`,
+	`notify_new_unassigned`,
+	`notify_new_my`,
+	`notify_reply_unassigned`,
+	`notify_reply_my`,
+	`notify_assigned`,
+	`notify_pm`,
+	`notify_note`
+	) VALUES (
+	'".hesk_dbEscape($myuser['user'])."',
+	'".hesk_dbEscape($myuser['pass'])."',
+	'".intval($myuser['isadmin'])."',
+	'".hesk_dbEscape($myuser['name'])."',
+	'".hesk_dbEscape($myuser['email'])."',
+	'".hesk_dbEscape($myuser['signature'])."',
+	'".hesk_dbEscape($myuser['categories'])."',
+	'".intval($myuser['autoassign'])."',
+	'".hesk_dbEscape($myuser['features'])."',
+	'".($myuser['afterreply'])."' ,
+	'".($myuser['autostart'])."' ,
+	'".($myuser['autoreload'])."' ,
+	'".($myuser['notify_customer_new'])."' ,
+	'".($myuser['notify_customer_reply'])."' ,
+	'".($myuser['show_suggested'])."' ,
+	'".($myuser['notify_new_unassigned'])."' ,
+	'".($myuser['notify_new_my'])."' ,
+	'".($myuser['notify_reply_unassigned'])."' ,
+	'".($myuser['notify_reply_my'])."' ,
+	'".($myuser['notify_assigned'])."' ,
+	'".($myuser['notify_pm'])."',
+	'".($myuser['notify_note'])."'
+	)" );
+
+    $_SESSION['seluser'] = hesk_dbInsertID();
+
+    unset($_SESSION['userdata']);
+
+    hesk_process_messages(sprintf($hesklang['user_added_success'],$myuser['user'],$myuser['cleanpass']),'./manage_users.php','SUCCESS');
+} // End new_user()
+
+
+function update_user()
+{
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check('POST');
+
+    $_SESSION['save_userdata'] = TRUE;
+
+	$tmp = intval( hesk_POST('userid') ) or hesk_error("$hesklang[int_error]: $hesklang[no_valid_id]");
+
+	/* To edit self fore using "Profile" page */
+    if ($tmp == $_SESSION['id'])
+    {
+    	hesk_process_messages($hesklang['eyou'],'profile.php','NOTICE');
+    }
+
+    $_SERVER['PHP_SELF'] = './manage_users.php?a=edit&id='.$tmp;
+	$myuser = hesk_validateUserInfo(0,$_SERVER['PHP_SELF']);
+    $myuser['id'] = $tmp;
+
+    /* Check for duplicate usernames */
+	$res = hesk_dbQuery("SELECT `id`,`isadmin`,`categories`,`heskprivileges` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `user` = '".hesk_dbEscape($myuser['user'])."' LIMIT 1");
+	if (hesk_dbNumRows($res) == 1)
+	{
+    	$tmp = hesk_dbFetchAssoc($res);
+
+        /* Duplicate? */
+        if ($tmp['id'] != $myuser['id'])
+        {
+        	hesk_process_messages($hesklang['duplicate_user'],$_SERVER['PHP_SELF']);
+        }
+
+		/* Do we have permission to edit this user? */
+		if ( ! compare_user_permissions($tmp['id'], $tmp['isadmin'], explode(',', $tmp['categories']) , explode(',', $tmp['heskprivileges'])) )
+		{
+			hesk_process_messages($hesklang['npea'],'manage_users.php');
+		}
+	}
+
+    /* Admins will have access to all features and categories */
+    if ($myuser['isadmin'])
+    {
+		$myuser['categories'] = '';
+		$myuser['features'] = '';
+    }
+	/* Not admin */
+	else
+    {
+		/* Categories and Features will be stored as a string */
+	    $myuser['categories'] = implode(',',$myuser['categories']);
+	    $myuser['features'] = implode(',',$myuser['features']);
+
+    	/* Unassign tickets from categories that the user had access before but doesn't anymore */
+        hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `owner`=0 WHERE `owner`='".intval($myuser['id'])."' AND `category` NOT IN (".$myuser['categories'].")");
+    }
+
+	hesk_dbQuery(
+    "UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` SET
+    `user`='".hesk_dbEscape($myuser['user'])."',
+    `name`='".hesk_dbEscape($myuser['name'])."',
+    `email`='".hesk_dbEscape($myuser['email'])."',
+    `signature`='".hesk_dbEscape($myuser['signature'])."'," . ( isset($myuser['pass']) ? "`pass`='".hesk_dbEscape($myuser['pass'])."'," : '' ) . "
+    `categories`='".hesk_dbEscape($myuser['categories'])."',
+    `isadmin`='".intval($myuser['isadmin'])."',
+    `autoassign`='".intval($myuser['autoassign'])."',
+    `heskprivileges`='".hesk_dbEscape($myuser['features'])."',
+	`afterreply`='".($myuser['afterreply'])."' ,
+	`autostart`='".($myuser['autostart'])."' ,
+	`autoreload`='".($myuser['autoreload'])."' ,
+	`notify_customer_new`='".($myuser['notify_customer_new'])."' ,
+	`notify_customer_reply`='".($myuser['notify_customer_reply'])."' ,
+	`show_suggested`='".($myuser['show_suggested'])."' ,
+	`notify_new_unassigned`='".($myuser['notify_new_unassigned'])."' ,
+	`notify_new_my`='".($myuser['notify_new_my'])."' ,
+	`notify_reply_unassigned`='".($myuser['notify_reply_unassigned'])."' ,
+	`notify_reply_my`='".($myuser['notify_reply_my'])."' ,
+	`notify_assigned`='".($myuser['notify_assigned'])."' ,
+	`notify_pm`='".($myuser['notify_pm'])."',
+	`notify_note`='".($myuser['notify_note'])."'
+    WHERE `id`='".intval($myuser['id'])."'");
+
+    unset($_SESSION['save_userdata']);
+    unset($_SESSION['userdata']);
+
+    hesk_process_messages( $hesklang['user_profile_updated_success'], './manage_users.php','SUCCESS');
+} // End update_profile()
+
+
+function hesk_validateUserInfo($pass_required = 1, $redirect_to = './manage_users.php')
+{
+	global $hesk_settings, $hesklang;
+
+    $hesk_error_buffer = '';
+    $errors = array();
+
+    if (hesk_input(hesk_POST('name'))) {
+        $myuser['name'] = hesk_input(hesk_POST('name'));
+    } else {
+        $hesk_error_buffer .= '<li>' . $hesklang['enter_real_name'] . '</li>';
+        $errors[] = 'name';
+    }
+
+    if (hesk_validateEmail( hesk_POST('email'), 'ERR', 0)) {
+        $myuser['email'] = hesk_validateEmail( hesk_POST('email'), 'ERR', 0);
+    } else {
+        $hesk_error_buffer .= '<li>' . $hesklang['enter_valid_email'] . '</li>';
+        $errors[] = 'email';
+    }
+
+    if (hesk_input( hesk_POST('user') )) {
+        $myuser['user'] = hesk_input(hesk_POST('user'));
+    } else {
+        $hesk_error_buffer .= '<li>' . $hesklang['enter_username'] . '</li>';
+        $errors[] = 'user';
+    }
+
+	$myuser['isadmin']	  = empty($_POST['isadmin']) ? 0 : 1;
+	$myuser['signature']  = hesk_input( hesk_POST('signature') );
+    $myuser['autoassign'] = hesk_POST('autoassign') == 'Y' ? 1 : 0;
+
+    /* If it's not admin at least one category and fature is required */
+    $myuser['categories']	= array();
+    $myuser['features']		= array();
+
+    if ($myuser['isadmin']==0)
+    {
+    	if (empty($_POST['categories']) || ! is_array($_POST['categories']) )
+        {
+			$hesk_error_buffer .= '<li>' . $hesklang['asign_one_cat'] . '</li>';
+			$errors[] = 'categories';
+        }
+        else
+        {
+			foreach ($_POST['categories'] as $tmp)
+			{
+            	if (is_array($tmp))
+                {
+                	continue;
+                }
+
+				if ($tmp = intval($tmp))
+				{
+					$myuser['categories'][] = $tmp;
+				}
+			}
+        }
+
+    	if (empty($_POST['features']) || ! is_array($_POST['features']) )
+        {
+			$hesk_error_buffer .= '<li>' . $hesklang['asign_one_feat'] . '</li>';
+			$errors[] = 'features';
+        }
+        else
+        {
+			foreach ($_POST['features'] as $tmp)
+			{
+				if (in_array($tmp,$hesk_settings['features']))
+				{
+					$myuser['features'][] = $tmp;
+				}
+			}
+        }
+	}
+
+	if (hesk_mb_strlen($myuser['signature'])>1000)
+    {
+    	$hesk_error_buffer .= '<li>' . $hesklang['signature_long'] . '</li>';
+    	$errors[] = 'signature';
+    }
+
+    /* Password */
+	$myuser['cleanpass'] = '';
+
+	$newpass = hesk_input( hesk_POST('newpass') );
+	$passlen = strlen($newpass);
+
+	if ($pass_required || $passlen > 0)
+	{
+        /* At least 5 chars? */
+        if ($passlen < 5)
+        {
+        	$hesk_error_buffer .= '<li>' . $hesklang['password_not_valid'] . '</li>';
+        	$errors[] = 'passwords';
+        }
+        /* Check password confirmation */
+        else
+        {
+        	$newpass2 = hesk_input( hesk_POST('newpass2') );
+
+			if ($newpass != $newpass2)
+			{
+				$hesk_error_buffer .= '<li>' . $hesklang['passwords_not_same'] . '</li>';
+                $errors[] = 'passwords';
+			}
+            else
+            {
+                $myuser['pass'] = hesk_Pass2Hash($newpass);
+                $myuser['cleanpass'] = $newpass;
+            }
+        }
+	}
+
+    /* After reply */
+    $myuser['afterreply'] = intval( hesk_POST('afterreply') );
+    if ($myuser['afterreply'] != 1 && $myuser['afterreply'] != 2)
+    {
+    	$myuser['afterreply'] = 0;
+    }
+
+    // Defaults
+    $myuser['autostart']				= isset($_POST['autostart']) ? 1 : 0;
+    $myuser['notify_customer_new']		= isset($_POST['notify_customer_new']) ? 1 : 0;
+    $myuser['notify_customer_reply']	= isset($_POST['notify_customer_reply']) ? 1 : 0;
+    $myuser['show_suggested']			= isset($_POST['show_suggested']) ? 1 : 0;
+    $myuser['autoreload']				= isset($_POST['autoreload']) ? 1 : 0;
+
+    if ($myuser['autoreload'])
+    {
+        $myuser['autoreload'] = intval(hesk_POST('reload_time'));
+
+        if (hesk_POST('secmin') == 'min')
+        {
+            $myuser['autoreload'] *= 60;
+        }
+
+        if ($myuser['autoreload'] < 0 || $myuser['autoreload'] > 65535)
+        {
+            $myuser['autoreload'] = 30;
+        }
+    }
+
+    /* Notifications */
+    $myuser['notify_new_unassigned']	= empty($_POST['notify_new_unassigned']) ? 0 : 1;
+    $myuser['notify_new_my'] 			= empty($_POST['notify_new_my']) ? 0 : 1;
+    $myuser['notify_reply_unassigned']	= empty($_POST['notify_reply_unassigned']) ? 0 : 1;
+    $myuser['notify_reply_my']			= empty($_POST['notify_reply_my']) ? 0 : 1;
+    $myuser['notify_assigned']			= empty($_POST['notify_assigned']) ? 0 : 1;
+    $myuser['notify_note']				= empty($_POST['notify_note']) ? 0 : 1;
+    $myuser['notify_pm']				= empty($_POST['notify_pm']) ? 0 : 1;
+
+    /* Save entered info in session so we don't lose it in case of errors */
+	$_SESSION['userdata'] = $myuser;
+
+    /* Any errors */
+    if (strlen($hesk_error_buffer))
+    {
+		if ($myuser['isadmin'])
+		{
+			// Preserve default staff data for the form
+			global $default_userdata;
+        	$_SESSION['userdata']['features'] = $default_userdata['features'];
+        	$_SESSION['userdata']['categories'] = $default_userdata['categories'];
+		}
+        $_SESSION['userdata']['errors'] = $errors;
+
+        $hesk_error_buffer = $hesklang['rfm'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
+    	hesk_process_messages($hesk_error_buffer,$redirect_to);
+    }
+
+	// "can_unban_emails" feature also enables "can_ban_emails"
+	if ( in_array('can_unban_emails', $myuser['features']) && ! in_array('can_ban_emails', $myuser['features']) )
+	{
+    	$myuser['features'][] = 'can_ban_emails';
+	}
+
+	return $myuser;
+
+} // End hesk_validateUserInfo()
+
+
+function remove()
+{
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check();
+
+	$myuser = intval( hesk_GET('id' ) ) or hesk_error($hesklang['no_valid_id']);
+
+    /* You can't delete the default user */
+	if ($myuser == 1)
+    {
+        hesk_process_messages($hesklang['cant_del_admin'],'./manage_users.php');
+    }
+
+    /* You can't delete your own account (the one you are logged in) */
+	if ($myuser == $_SESSION['id'])
+    {
+        hesk_process_messages($hesklang['cant_del_own'],'./manage_users.php');
+    }
+
+    /* Un-assign all tickets for this user */
+    $res = hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `owner`=0 WHERE `owner`='".intval($myuser)."'");
+
+    /* Delete user info */
+	$res = hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `id`='".intval($myuser)."'");
+	if (hesk_dbAffectedRows() != 1)
+    {
+        hesk_process_messages($hesklang['int_error'].': '.$hesklang['user_not_found'],'./manage_users.php');
+    }
+
+	/* Delete any user reply drafts */
+	hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."reply_drafts` WHERE `owner`={$myuser}");
+
+    hesk_process_messages($hesklang['sel_user_removed'],'./manage_users.php','SUCCESS');
+} // End remove()
+
+
+function toggle_autoassign()
+{
+	global $hesk_settings, $hesklang;
+
+	/* A security check */
+	hesk_token_check();
+
+	$myuser = intval( hesk_GET('id' ) ) or hesk_error($hesklang['no_valid_id']);
+    $_SESSION['seluser'] = $myuser;
+
+    if ( intval( hesk_GET('s') ) )
+    {
+		$autoassign = 1;
+        $tmp = $hesklang['uaaon'];
+    }
+    else
+    {
+        $autoassign = 0;
+        $tmp = $hesklang['uaaoff'];
+    }
+
+	/* Update auto-assign settings */
+	$res = hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` SET `autoassign`='{$autoassign}' WHERE `id`='".intval($myuser)."'");
+	if (hesk_dbAffectedRows() != 1)
+    {
+        hesk_process_messages($hesklang['int_error'].': '.$hesklang['user_not_found'],'./manage_users.php');
+    }
+
+    hesk_process_messages($tmp,'./manage_users.php','SUCCESS');
+} // End toggle_autoassign()
+?>
diff --git a/hesk/admin/move_category.php b/hesk/admin/move_category.php
new file mode 100644
index 0000000..09b3a11
--- /dev/null
+++ b/hesk/admin/move_category.php
@@ -0,0 +1,200 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+require(HESK_PATH . 'inc/email_functions.inc.php');
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* Check permissions for this feature */
+if ( ! hesk_checkPermission('can_change_cat', 0))
+{
+    hesk_checkPermission('can_change_own_cat');
+}
+
+/* A security check */
+hesk_token_check('POST');
+
+/* Ticket ID */
+$trackingID = hesk_cleanID() or die($hesklang['int_error'].': '.$hesklang['no_trackID']);
+
+/* Category ID */
+$category   = intval( hesk_POST('category', -1) );
+if ($category < 1)
+{
+	hesk_process_messages($hesklang['incat'],'admin_ticket.php?track='.$trackingID.'&Refresh='.rand(10000,99999),'NOTICE');
+}
+
+/* Get new category details */
+$res = hesk_dbQuery("SELECT `name`,`autoassign` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `id`='{$category}' LIMIT 1");
+if (hesk_dbNumRows($res) != 1)
+{
+	hesk_error("$hesklang[int_error]: $hesklang[kb_cat_inv].");
+}
+$row = hesk_dbFetchAssoc($res);
+
+/* Should tickets in new category be auto-assigned if necessary? */
+if ( ! $row['autoassign'])
+{
+	$hesk_settings['autoassign'] = false;
+}
+
+/* Is user allowed to view tickets in new category? */
+$category_ok = hesk_okCategory($category,0);
+
+// Is user allowed to move tickets to this category?
+if ( ! $category_ok && ! hesk_checkPermission('can_change_cat', 0) )
+{
+    hesk_process_messages($hesklang['noauth_move'],'admin_main.php');
+}
+
+/* Get details about the original ticket */
+$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `trackid`='".hesk_dbEscape($trackingID)."' LIMIT 1");
+if (hesk_dbNumRows($res) != 1)
+{
+	hesk_error($hesklang['ticket_not_found']);
+}
+$ticket = hesk_dbFetchAssoc($res);
+
+/* Log that ticket is being moved */
+$history = sprintf($hesklang['thist1'],hesk_date(),$row['name'],$_SESSION['name'].' ('.$_SESSION['user'].')');
+
+/* Is the ticket assigned to someone? If yes, check that the user has access to category or change to unassigned */
+$need_to_reassign = 0;
+if ($ticket['owner'])
+{
+	if ($ticket['owner'] == $_SESSION['id'] && ! $category_ok )
+    {
+		$need_to_reassign = 1;
+    }
+    else
+    {
+		$res = hesk_dbQuery("SELECT `isadmin`,`categories` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `id`='".intval($ticket['owner'])."' LIMIT 1");
+		if (hesk_dbNumRows($res) != 1)
+		{
+			$need_to_reassign = 1;
+		}
+        else
+        {
+        	$tmp = hesk_dbFetchAssoc($res);
+            if ( ! hesk_okCategory($category,0,$tmp['isadmin'], explode(',',$tmp['categories']) ) )
+            {
+            	$need_to_reassign = 1;
+            }
+        }
+    }
+}
+
+/* Reassign automatically if possible */
+if ($need_to_reassign || ! $ticket['owner'])
+{
+	$need_to_reassign = 1;
+	$autoassign_owner = hesk_autoAssignTicket($category);
+	if ($autoassign_owner)
+	{
+		$ticket['owner'] = $autoassign_owner['id'];
+	    $history .= sprintf($hesklang['thist10'],hesk_date(),$autoassign_owner['name'].' ('.$autoassign_owner['user'].')');
+	}
+    else
+    {
+    	$ticket['owner'] = 0;
+    }
+}
+
+hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `category`='".intval($category)."', `owner`='".intval($ticket['owner'])."' , `history`=CONCAT(`history`,'".hesk_dbEscape($history)."') WHERE `trackid`='".hesk_dbEscape($trackingID)."'");
+
+$ticket['category'] = $category;
+
+/* --> Prepare message */
+
+// 1. Generate the array with ticket info that can be used in emails
+$info = array(
+'email'			=> $ticket['email'],
+'category'		=> $ticket['category'],
+'priority'		=> $ticket['priority'],
+'owner'			=> $ticket['owner'],
+'trackid'		=> $ticket['trackid'],
+'status'		=> $ticket['status'],
+'name'			=> $ticket['name'],
+'subject'		=> $ticket['subject'],
+'message'		=> $ticket['message'],
+'attachments'	=> $ticket['attachments'],
+'dt'			=> hesk_date($ticket['dt'], true),
+'lastchange'	=> hesk_date($ticket['lastchange'], true),
+'id'			=> $ticket['id'],
+'time_worked'   => $ticket['time_worked'],
+'last_reply_by' => hesk_getReplierName($ticket),
+);
+
+// 2. Add custom fields to the array
+foreach ($hesk_settings['custom_fields'] as $k => $v)
+{
+	$info[$k] = $v['use'] ? $ticket[$k] : '';
+}
+
+// 3. Make sure all values are properly formatted for email
+$ticket = hesk_ticketToPlain($info, 1, 0);
+
+/* Need to notify any staff? */
+/* --> From autoassign? */
+if ($need_to_reassign && ! empty($autoassign_owner['email']) )
+{
+	hesk_notifyAssignedStaff($autoassign_owner, 'ticket_assigned_to_you');
+}
+/* --> No autoassign, find and notify appropriate staff */
+elseif ( ! $ticket['owner'] )
+{
+	hesk_notifyStaff('category_moved', "`notify_new_unassigned`='1' AND `id`!=".intval($_SESSION['id']) );
+}
+
+/* Is the user allowed to view tickets in the new category? */
+if ($category_ok)
+{
+	/* Ticket has an owner */
+	if ($ticket['owner'])
+    {
+    	/* Staff is owner or can view tickets assigned to others */
+		if ($ticket['owner'] == $_SESSION['id'] || hesk_checkPermission('can_view_ass_others',0) )
+        {
+			hesk_process_messages($hesklang['moved_to'],'admin_ticket.php?track='.$trackingID.'&Refresh='.rand(10000,99999),'SUCCESS');
+        }
+        else
+        {
+			hesk_process_messages($hesklang['moved_to'],'admin_main.php','SUCCESS');
+        }
+    }
+    /* Ticket is unassigned, staff can view unassigned tickets */
+    elseif (hesk_checkPermission('can_view_unassigned',0))
+    {
+		hesk_process_messages($hesklang['moved_to'],'admin_ticket.php?track='.$trackingID.'&Refresh='.rand(10000,99999),'SUCCESS');
+    }
+    /* Ticket is unassigned, staff cannot view unassigned tickets */
+	else
+	{
+	    hesk_process_messages($hesklang['moved_to'],'admin_main.php','SUCCESS');
+	}
+}
+else
+{
+    hesk_process_messages($hesklang['moved_to'],'admin_main.php','SUCCESS');
+}
+?>
diff --git a/hesk/admin/new_ticket.php b/hesk/admin/new_ticket.php
new file mode 100644
index 0000000..f1a438b
--- /dev/null
+++ b/hesk/admin/new_ticket.php
@@ -0,0 +1,961 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+// Auto-focus first empty or error field
+define('AUTOFOCUS', true);
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+// Load custom fields
+require_once(HESK_PATH . 'inc/custom_fields.inc.php');
+
+// Load calendar JS and CSS
+define('CALENDAR',1);
+
+// Pre-populate fields
+// Customer name
+if (isset($_REQUEST['name'])) {
+	$_SESSION['as_name'] = $_REQUEST['name'];
+}
+
+// Customer email address
+if (isset($_REQUEST['email'])) {
+	$_SESSION['as_email']  = $_REQUEST['email'];
+	$_SESSION['as_email2'] = $_REQUEST['email'];
+}
+
+// Category ID
+if (isset($_REQUEST['catid'])) {
+	$_SESSION['as_category'] = intval($_REQUEST['catid']);
+}
+if (isset($_REQUEST['category'])) {
+	$_SESSION['as_category'] = intval($_REQUEST['category']);
+}
+
+// Priority
+if (isset($_REQUEST['priority'])) {
+	$_SESSION['as_priority'] = intval($_REQUEST['priority']);
+}
+
+// Subject
+if (isset($_REQUEST['subject'])) {
+	$_SESSION['as_subject'] = $_REQUEST['subject'];
+}
+
+// Message
+if (isset($_REQUEST['message'])) {
+	$_SESSION['as_message'] = $_REQUEST['message'];
+}
+
+// Custom fields
+foreach ($hesk_settings['custom_fields'] as $k=>$v) {
+	if ($v['use'] && isset($_REQUEST[$k]) ) {
+		$_SESSION['as_'.$k] = $_REQUEST[$k];
+	}
+}
+
+/* Varibles for coloring the fields in case of errors */
+if (!isset($_SESSION['iserror'])) {
+	$_SESSION['iserror'] = array();
+}
+
+if (!isset($_SESSION['isnotice'])) {
+	$_SESSION['isnotice'] = array();
+}
+
+/* List of users */
+$admins = array();
+$result = hesk_dbQuery("SELECT `id`,`name`,`isadmin`,`categories`,`heskprivileges` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ORDER BY `name` ASC");
+while ($row=hesk_dbFetchAssoc($result))
+{
+	/* Is this an administrator? */
+	if ($row['isadmin'])
+    {
+	    $admins[$row['id']]=$row['name'];
+	    continue;
+    }
+
+	/* Not admin, is user allowed to view tickets? */
+	if (strpos($row['heskprivileges'], 'can_view_tickets') !== false)
+	{
+		$admins[$row['id']]=$row['name'];
+		continue;
+	}
+}
+
+/* Print header */
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+/* Print admin navigation */
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+// Get categories
+$hesk_settings['categories'] = array();
+
+if (hesk_checkPermission('can_submit_any_cat', 0))
+{
+    $res = hesk_dbQuery("SELECT `id`, `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` ORDER BY `cat_order` ASC");
+}
+else
+{
+    $res = hesk_dbQuery("SELECT `id`, `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE ".hesk_myCategories('id')." ORDER BY `cat_order` ASC");
+}
+
+while ($row=hesk_dbFetchAssoc($res))
+{
+	$hesk_settings['categories'][$row['id']] = $row['name'];
+}
+
+$number_of_categories = count($hesk_settings['categories']);
+
+if ($number_of_categories == 0)
+{
+	$category = 1;
+}
+elseif ($number_of_categories == 1)
+{
+	$category = current(array_keys($hesk_settings['categories']));
+}
+else
+{
+	$category = isset($_GET['catid']) ? hesk_REQUEST('catid'): hesk_REQUEST('category');
+
+	// Force the customer to select a category?
+	if (! isset($hesk_settings['categories'][$category]) )
+	{
+		return print_select_category($number_of_categories);
+	}
+}
+?>
+<div class="main__content categories ticket-create">
+    <div class="table-wrap">
+
+        <?php
+        if ( ! isset($_SESSION['HESK_ERROR']))
+        {
+            hesk_show_info($hesklang['nti3']);
+        }
+
+        /* This will handle error, success and notice messages */
+        hesk_handle_messages();
+        ?>
+
+        <h3 style="font-size: 1.3rem; margin-top: 10px"><?php echo $hesklang['nti2']; ?></h3>
+        <h4><?php echo $hesklang['req_marked_with']; ?> <span class="important">*</span></h4>
+
+        <form method="post" class="form <?php echo isset($_SESSION['iserror']) && count($_SESSION['iserror']) ? 'invalid' : ''; ?>" action="admin_submit_ticket.php" name="form1" enctype="multipart/form-data">
+            <div class="form-group">
+                <label for="create_name">
+                    <?php echo $hesklang['name']; ?> <span class="important">*</span>
+                </label>
+                <input type="text" id="create_name" name="name" class="form-control <?php if (in_array('name',$_SESSION['iserror'])) {echo 'isError';} ?>" maxlength="50" value="<?php if (isset($_SESSION['as_name'])) {echo stripslashes(hesk_input($_SESSION['as_name']));} ?>">
+            </div>
+            <div class="form-group">
+                <label for="email">
+                    <?php echo $hesklang['email'] . ($hesk_settings['require_email'] ? ' <span class="important">*</span>' : '') ; ?>
+                </label>
+                <input type="text"
+                       class="form-control <?php if (in_array('email',$_SESSION['iserror'])) {echo 'isError';} elseif (in_array('email',$_SESSION['isnotice'])) {echo 'isNotice';} ?>"
+                       name="email" id="email" maxlength="1000"
+                       value="<?php if (isset($_SESSION['as_email'])) {echo stripslashes(hesk_input($_SESSION['as_email']));} ?>"
+                    <?php if($hesk_settings['detect_typos']) { echo ' onblur="Javascript:hesk_suggestEmail(\'email\', \'email_suggestions\', 1, 1)"'; } ?>>
+            </div>
+            <div id="email_suggestions"></div>
+            <div class="form-group">
+                <label><?php echo $hesklang['priority']; ?> <span class="important">*</span></label>
+                <div class="dropdown-select center out-close">
+                    <select name="priority" <?php if (in_array('priority',$_SESSION['iserror'])) {echo ' class="isError" ';} ?> >
+                        <?php
+                        // Show the "Click to select"?
+                        if ($hesk_settings['select_pri'])
+                        {
+                            echo '<option value="">'.$hesklang['select'].'</option>';
+                        }
+                        ?>
+                        <option value="3" <?php if(isset($_SESSION['as_priority']) && $_SESSION['as_priority']==3) {echo 'selected';} ?>><?php echo $hesklang['low']; ?></option>
+                        <option value="2" <?php if(isset($_SESSION['as_priority']) && $_SESSION['as_priority']==2) {echo 'selected';} ?>><?php echo $hesklang['medium']; ?></option>
+                        <option value="1" <?php if(isset($_SESSION['as_priority']) && $_SESSION['as_priority']==1) {echo 'selected';} ?>><?php echo $hesklang['high']; ?></option>
+                        <option value="0" <?php if(isset($_SESSION['as_priority']) && $_SESSION['as_priority']==0) {echo 'selected';} ?>><?php echo $hesklang['critical']; ?></option>
+                    </select>
+                </div>
+            </div>
+
+            <!-- START CUSTOM BEFORE -->
+            <?php
+
+            foreach ($hesk_settings['custom_fields'] as $k=>$v)
+            {
+                if ($v['use'] && $v['place']==0 && hesk_is_custom_field_in_category($k, $category) )
+                {
+                    $v['req'] = $v['req']==2 ? '<span class="important">*</span>' : '';
+
+                    if ($v['type'] == 'checkbox')
+                    {
+                        $k_value = array();
+                        if (isset($_SESSION["as_$k"]) && is_array($_SESSION["as_$k"]))
+                        {
+                            foreach ($_SESSION["as_$k"] as $myCB)
+                            {
+                                $k_value[] = stripslashes(hesk_input($myCB));
+                            }
+                        }
+                    }
+                    elseif (isset($_SESSION["as_$k"]))
+                    {
+                        $k_value  = stripslashes(hesk_input($_SESSION["as_$k"]));
+                    }
+                    else
+                    {
+                        $k_value  = '';
+                    }
+
+                    switch ($v['type'])
+                    {
+                        /* Radio box */
+                        case 'radio':
+                            echo '
+                                <div class="form-group">
+                                    <label>'.$v['name'].' '.$v['req'].'</label>
+                                    <div class="radio-list">';
+
+                            $cls = in_array($k,$_SESSION['iserror']) ? ' class="isError" ' : '';
+
+                            $index = 0;
+                            foreach ($v['value']['radio_options'] as $option)
+                            {
+                                if (strlen($k_value) == 0)
+                                {
+                                    $k_value = $option;
+                                    $checked = empty($v['value']['no_default']) ? 'checked' : '';
+                                }
+                                elseif ($k_value == $option)
+                                {
+                                    $k_value = $option;
+                                    $checked = 'checked';
+                                }
+                                else
+                                {
+                                    $checked = '';
+                                }
+
+                                echo '
+                                            <div class="radio-custom" style="margin-bottom: 5px">
+                                                <input type="radio" id="edit_'.$k.$index.'" name="'.$k.'" value="'.$option.'" '.$checked.' '.$cls.'>
+                                                <label for="edit_'.$k.$index.'">'.$option.'</label>
+                                            </div>';
+                                $index++;
+                            }
+                            echo '</div>
+                                </div>';
+                            break;
+
+                        /* Select drop-down box */
+                        case 'select':
+
+                            $cls = in_array($k,$_SESSION['iserror']) ? ' class="isError" ' : '';
+
+                            echo '
+                                <div class="form-group">
+                                    <label for="edit_">'.$v['name'].' '.$v['req'].'</label>
+                                    <div class="dropdown-select center out-close">
+                                        <select name="'.$k.'" '.$cls.'>';
+                            // Show "Click to select"?
+                            if ( ! empty($v['value']['show_select']))
+                            {
+                                echo '<option value="">'.$hesklang['select'].'</option>';
+                            }
+
+                            foreach ($v['value']['select_options'] as $option)
+                            {
+                                if ($k_value == $option)
+                                {
+                                    $k_value = $option;
+                                    $selected = 'selected';
+                                }
+                                else
+                                {
+                                    $selected = '';
+                                }
+
+                                echo '<option '.$selected.'>'.$option.'</option>';
+                            }
+                            echo '</select>
+                                    </div>
+                                </div>';
+                            break;
+
+                        /* Checkbox */
+                        case 'checkbox':
+                            echo '
+                                <div class="form-group">
+                                    <label>'.$v['name'].' '.$v['req'].'</label>';
+
+                            $cls = in_array($k,$_SESSION['iserror']) ? ' class="isError" ' : '';
+
+                            $index = 0;
+                            foreach ($v['value']['checkbox_options'] as $option)
+                            {
+                                if (in_array($option,$k_value))
+                                {
+                                    $checked = 'checked';
+                                }
+                                else
+                                {
+                                    $checked = '';
+                                }
+
+                                echo '
+                                    <div class="checkbox-custom">
+                                        <input type="checkbox" id="edit_'.$k.$index.'" name="'.$k.'[]" value="'.$option.'" '.$checked.' '.$cls.'>
+                                        <label for="edit_'.$k.$index.'"> '.$option.'</label>
+                                    </div>';
+                                $index++;
+                            }
+
+                            echo '</div>';
+                            break;
+
+                        /* Large text box */
+                        case 'textarea':
+                            $cls = in_array($k,$_SESSION['iserror']) ? ' isError" ' : '';
+                            $k_value = hesk_msgToPlain($k_value,0,0);
+
+                            echo '
+                                <div class="form-group">
+                                    <label>'.$v['name'].' '.$v['req'].'</label>
+                                    <textarea name="'.$k.'" class="form-control'.$cls.'" style="height: inherit" rows="'.intval($v['value']['rows']).'" cols="'.intval($v['value']['cols']).'" >'.$k_value.'</textarea>
+                                </div>';
+                            break;
+
+                        // Date
+                        case 'date':
+                            echo '
+                                <section class="param calendar">
+                                    <label>'.$v['name'].' '.$v['req'].'</label>
+                                    <div class="calendar--button">
+                                        <button type="button">
+                                            <svg class="icon icon-calendar">
+                                                <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-calendar"></use>
+                                            </svg>
+                                        </button>
+                                        <input name="'. $k .'"
+                                               value="'. $k_value .'"
+                                               type="text" class="datepicker">
+                                    </div>
+                                    <div class="calendar--value" '. ($k_value ? 'style="display: block"' : '') . '>
+                                        <span>'. $k_value .'</span>
+                                        <i class="close">
+                                            <svg class="icon icon-close">
+                                                <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-close"></use>
+                                            </svg>
+                                        </i>
+                                    </div>
+                                </section>';
+                            break;
+
+                        // Email
+                        case 'email':
+                            $cls = in_array($k,$_SESSION['iserror']) ? 'isError' : '';
+
+                            $suggest = $hesk_settings['detect_typos'] ? 'onblur="Javascript:hesk_suggestEmail(\''.$k.'\', \''.$k.'_suggestions\', 0, 1'.($v['value']['multiple'] ? ',1' : '').')"' : '';
+
+                            echo '
+                                <div class="form-group">
+                                    <label>'.$v['name'].' '.$v['req'].'</label>
+                                    <input class="form-control '.$cls.'" type="email" name="'.$k.'" id="'.$k.'" value="'.$k_value.'" size="40" '.$suggest.'>
+                                </div>
+                                <div id="'.$k.'_suggestions"></div>';
+                            break;
+
+                        // Hidden
+                        // Handle as text fields for staff
+
+                        /* Default text input */
+                        default:
+                            $k_value = hesk_msgToPlain($k_value,0,0);
+
+                            $cls = in_array($k,$_SESSION['iserror']) ? 'isError' : '';
+
+                            echo '
+                                <div class="form-group">
+                                    <label>'.$v['name'].' '.$v['req'].'</label>
+                                    <input class="form-control '.$cls.'" type="text" name="'.$k.'" size="40" maxlength="'.intval($v['value']['max_length']).'" value="'.$k_value.'">
+                                </div>';
+                    }
+                }
+            }
+            ?>
+            <!-- END CUSTOM BEFORE -->
+            <?php
+            // Lets handle ticket templates
+            $can_options = '';
+
+            // Get ticket templates from the database
+            $res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."ticket_templates` ORDER BY `tpl_order` ASC");
+
+            // If we have any templates print them out
+            if ( hesk_dbNumRows($res) )
+            {
+                ?>
+                <script language="javascript" type="text/javascript"><!--
+                    // -->
+                    var myMsgTxt = new Array();
+                    var mySubjectTxt = new Array();
+                    myMsgTxt[0]='';
+                    mySubjectTxt[0]='';
+
+                    <?php
+                    while ($mysaved = hesk_dbFetchRow($res))
+                    {
+                        $can_options .= '<option value="' . $mysaved[0] . '">' . $mysaved[1]. "</option>\n";
+                        echo 'myMsgTxt['.$mysaved[0].']=\''.str_replace("\r\n","\\r\\n' + \r\n'", addslashes($mysaved[2]))."';\n";
+                        echo 'mySubjectTxt['.$mysaved[0].']=\''.str_replace("\r\n","\\r\\n' + \r\n'", addslashes($mysaved[1]))."';\n";
+                    }
+
+                    ?>
+
+                    function setMessage(msgid)
+                    {
+                        var myMsg=myMsgTxt[msgid];
+                        var mySubject=mySubjectTxt[msgid];
+
+                        if (myMsg == '')
+                        {
+                            if (document.form1.mode[1].checked)
+                            {
+                                document.getElementById('message').value = '';
+                                document.getElementById('subject').value = '';
+                            }
+                            return true;
+                        }
+                        if (document.getElementById)
+                        {
+                            if (document.getElementById('moderep').checked)
+                            {
+                                document.getElementById('HeskMsg').innerHTML='<textarea name="message" id="message" rows="12" cols="60">'+myMsg+'</textarea>';
+                                document.getElementById('HeskSub').innerHTML='<input type="text" name="subject" id="subject" size="40" maxlength="70" value="'+mySubject+'" />';
+                            }
+                            else
+                            {
+                                var oldMsg = document.getElementById('message').value;
+                                document.getElementById('HeskMsg').innerHTML='<textarea name="message" id="message" rows="12" cols="60">'+oldMsg+myMsg+'</textarea>';
+                                if (document.getElementById('subject').value == '')
+                                {
+                                    document.getElementById('HeskSub').innerHTML='<input type="text" name="subject" id="subject" size="40" maxlength="70" value="'+mySubject+'" />';
+                                }
+                            }
+                        }
+                        else
+                        {
+                            if (document.form1.mode[0].checked)
+                            {
+                                document.form1.message.value=myMsg;
+                                document.form1.subject.value=mySubject;
+                            }
+                            else
+                            {
+                                var oldMsg = document.form1.message.value;
+                                document.form1.message.value=oldMsg+myMsg;
+                                if (document.form1.subject.value == '')
+                                {
+                                    document.form1.subject.value=mySubject;
+                                }
+                            }
+                        }
+
+                    }
+                    //-->
+                </script>
+                <?php
+            } // END fetchrows
+
+            // Print templates
+            if ( strlen($can_options) )
+            {
+                ?>
+                <div class="form-group">
+                    <label>
+                        <?php echo $hesklang['ticket_tpl']; ?>
+                        <?php echo hesk_checkPermission('can_man_ticket_tpl', 0) ? '(<a class="link" href="manage_ticket_templates.php">' . $hesklang['ticket_tpl_man'] . '</a>)' : ''; ?>
+                    </label>
+                    <div class="radio-list">
+                        <div class="radio-custom" style="margin-bottom: 5px">
+                            <input type="radio" name="mode" id="modeadd" value="1" checked="checked">
+                            <label for="modeadd"><?php echo $hesklang['madd']; ?></label>
+                        </div>
+                        <div class="radio-custom" style="margin-bottom: 5px">
+                            <input type="radio" name="mode" id="moderep" value="0">
+                            <label for="moderep"><?php echo $hesklang['mrep']; ?></label>
+                        </div>
+                    </div>
+                </div>
+                <div class="form-group">
+                    <label><?php echo $hesklang['select_ticket_tpl']; ?></label>
+                    <div class="dropdown-select center out-close">
+                        <select name="saved_replies" onchange="setMessage(this.value)">
+                            <option value="0"> - <?php echo $hesklang['select_empty']; ?> - </option>
+                            <?php echo $can_options; ?>
+                        </select>
+                    </div>
+                </div>
+                <?php
+            } // END printing templates
+            elseif ( hesk_checkPermission('can_man_ticket_tpl', 0) )
+            {
+                ?>
+                <div class="form-group">
+                    <label><a href="manage_ticket_templates.php" class="link"><?php echo $hesklang['ticket_tpl_man']; ?></a></label>
+                </div>
+                <?php
+            }
+            ?>
+            <div class="form-group">
+                <label><?php echo $hesklang['subject'] . ' ' . ($hesk_settings['require_subject']==1 ? '<span class="important">*</span>' : '') ; ?></label>
+                <span id="HeskSub"><input class="form-control <?php if (in_array('subject',$_SESSION['iserror'])) {echo 'isError';} ?>" type="text" name="subject" id="subject" maxlength="70" value="<?php if (isset($_SESSION['as_subject'])) {echo stripslashes(hesk_input($_SESSION['as_subject']));} ?>"></span>
+            </div>
+            <div class="form-group">
+                <label><?php echo $hesklang['message'] . ' ' . ($hesk_settings['require_message']==1 ? '<span class="important">*</span>' : '') ; ?></label>
+                <span id="HeskMsg">
+                    <textarea style="height: inherit" class="form-control <?php if (in_array('message',$_SESSION['iserror'])) {echo 'isError';} ?>"
+                              name="message" id="message" rows="12" cols="60"><?php if (isset($_SESSION['as_message'])) {echo stripslashes(hesk_input($_SESSION['as_message']));} ?></textarea>
+                </span>
+            </div>
+
+            <!-- START CUSTOM AFTER -->
+            <?php
+            /* custom fields AFTER comments */
+
+            foreach ($hesk_settings['custom_fields'] as $k=>$v)
+            {
+                if ($v['use'] && $v['place']==1 && hesk_is_custom_field_in_category($k, $category) )
+                {
+                    $v['req'] = $v['req']==2 ? '<span class="important">*</span>' : '';
+
+                    if ($v['type'] == 'checkbox')
+                    {
+                        $k_value = array();
+                        if (isset($_SESSION["as_$k"]) && is_array($_SESSION["as_$k"]))
+                        {
+                            foreach ($_SESSION["as_$k"] as $myCB)
+                            {
+                                $k_value[] = stripslashes(hesk_input($myCB));
+                            }
+                        }
+                    }
+                    elseif (isset($_SESSION["as_$k"]))
+                    {
+                        $k_value  = stripslashes(hesk_input($_SESSION["as_$k"]));
+                    }
+                    else
+                    {
+                        $k_value  = '';
+                    }
+
+                    switch ($v['type'])
+                    {
+                        /* Radio box */
+                        case 'radio':
+                            echo '
+                                <div class="form-group">
+                                    <label>'.$v['name'].' '.$v['req'].'</label>
+                                    <div class="radio-list">';
+
+                            $cls = in_array($k,$_SESSION['iserror']) ? ' class="isError" ' : '';
+
+                            $index = 0;
+                            foreach ($v['value']['radio_options'] as $option)
+                            {
+                                if (strlen($k_value) == 0)
+                                {
+                                    $k_value = $option;
+                                    $checked = empty($v['value']['no_default']) ? 'checked' : '';
+                                }
+                                elseif ($k_value == $option)
+                                {
+                                    $k_value = $option;
+                                    $checked = 'checked';
+                                }
+                                else
+                                {
+                                    $checked = '';
+                                }
+
+                                echo '
+                                            <div class="radio-custom" style="margin-bottom: 5px">
+                                                <input type="radio" id="edit_'.$k.$index.'" name="'.$k.'" value="'.$option.'" '.$checked.' '.$cls.'>
+                                                <label for="edit_'.$k.$index.'">'.$option.'</label>
+                                            </div>';
+                                $index++;
+                            }
+                            echo '</div>
+                                </div>';
+                            break;
+
+                        /* Select drop-down box */
+                        case 'select':
+
+                            $cls = in_array($k,$_SESSION['iserror']) ? ' class="isError" ' : '';
+
+                            echo '
+                                <div class="form-group">
+                                    <label for="edit_">'.$v['name'].' '.$v['req'].'</label>
+                                    <div class="dropdown-select center out-close">
+                                        <select name="'.$k.'" '.$cls.'>';
+                            // Show "Click to select"?
+                            if ( ! empty($v['value']['show_select']))
+                            {
+                                echo '<option value="">'.$hesklang['select'].'</option>';
+                            }
+
+                            foreach ($v['value']['select_options'] as $option)
+                            {
+                                if ($k_value == $option)
+                                {
+                                    $k_value = $option;
+                                    $selected = 'selected';
+                                }
+                                else
+                                {
+                                    $selected = '';
+                                }
+
+                                echo '<option '.$selected.'>'.$option.'</option>';
+                            }
+                            echo '</select>
+                                    </div>
+                                </div>';
+                            break;
+
+                        /* Checkbox */
+                        case 'checkbox':
+                            echo '
+                                <div class="form-group">
+                                    <label>'.$v['name'].' '.$v['req'].'</label>';
+
+                            $cls = in_array($k,$_SESSION['iserror']) ? ' class="isError" ' : '';
+
+                            $index = 0;
+                            foreach ($v['value']['checkbox_options'] as $option)
+                            {
+                                if (in_array($option,$k_value))
+                                {
+                                    $checked = 'checked';
+                                }
+                                else
+                                {
+                                    $checked = '';
+                                }
+
+                                echo '
+                                    <div class="checkbox-custom">
+                                        <input type="checkbox" id="edit_'.$k.$index.'" name="'.$k.'[]" value="'.$option.'" '.$checked.' '.$cls.'>
+                                        <label for="edit_'.$k.$index.'"> '.$option.'</label>
+                                    </div>';
+                                $index++;
+                            }
+
+                            echo '</div>';
+                            break;
+
+                        /* Large text box */
+                        case 'textarea':
+                            $cls = in_array($k,$_SESSION['iserror']) ? ' isError" ' : '';
+                            $k_value = hesk_msgToPlain($k_value,0,0);
+
+                            echo '
+                                <div class="form-group">
+                                    <label>'.$v['name'].' '.$v['req'].'</label>
+                                    <textarea name="'.$k.'" class="form-control'.$cls.'" style="height: inherit" rows="'.intval($v['value']['rows']).'" cols="'.intval($v['value']['cols']).'" >'.$k_value.'</textarea>
+                                </div>';
+                            break;
+
+                        // Date
+                        case 'date':
+                            echo '
+                                <section class="param calendar">
+                                    <label>'.$v['name'].' '.$v['req'].'</label>
+                                    <div class="calendar--button">
+                                        <button type="button">
+                                            <svg class="icon icon-calendar">
+                                                <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-calendar"></use>
+                                            </svg>
+                                        </button>
+                                        <input name="'. $k .'"
+                                               value="'. $k_value .'"
+                                               type="text" class="datepicker">
+                                    </div>
+                                    <div class="calendar--value" '. ($k_value ? 'style="display: block"' : '') . '>
+                                        <span>'. $k_value .'</span>
+                                        <i class="close">
+                                            <svg class="icon icon-close">
+                                                <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-close"></use>
+                                            </svg>
+                                        </i>
+                                    </div>
+                                </section>';
+                            break;
+
+                        // Email
+                        case 'email':
+                            $cls = in_array($k,$_SESSION['iserror']) ? 'isError' : '';
+
+                            $suggest = $hesk_settings['detect_typos'] ? 'onblur="Javascript:hesk_suggestEmail(\''.$k.'\', \''.$k.'_suggestions\', 0, 1'.($v['value']['multiple'] ? ',1' : '').')"' : '';
+
+                            echo '
+                                <div class="form-group">
+                                    <label>'.$v['name'].' '.$v['req'].'</label>
+                                    <input class="form-control '.$cls.'" type="email" name="'.$k.'" id="'.$k.'" value="'.$k_value.'" size="40" '.$suggest.'>
+                                </div>
+                                <div id="'.$k.'_suggestions"></div>';
+                            break;
+
+                        // Hidden
+                        // Handle as text fields for staff
+
+                        /* Default text input */
+                        default:
+                            $k_value = hesk_msgToPlain($k_value,0,0);
+
+                            $cls = in_array($k,$_SESSION['iserror']) ? 'isError' : '';
+
+                            echo '
+                                <div class="form-group">
+                                    <label>'.$v['name'].' '.$v['req'].'</label>
+                                    <input class="form-control '.$cls.'" type="text" name="'.$k.'" size="40" maxlength="'.intval($v['value']['max_length']).'" value="'.$k_value.'">
+                                </div>';
+                    }
+                }
+            }
+            ?>
+            <!-- END CUSTOM AFTER -->
+
+            <?php
+            /* attachments */
+            if ($hesk_settings['attachments']['use']) {
+
+                ?>
+                <div class="block--attach">
+                    <svg class="icon icon-attach">
+                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-attach"></use>
+                    </svg>
+                    <div>
+                        <?php echo $hesklang['attachments']; ?>
+                    </div>
+                </div>
+                <?php
+                for ($i=1;$i<=$hesk_settings['attachments']['max_number'];$i++)
+                {
+                    $cls = ($i == 1 && in_array('attachments',$_SESSION['iserror'])) ? ' class="isError" ' : '';
+                    echo '<input type="file" name="attachment['.$i.']" size="50" '.$cls.' /><br />';
+                }
+                ?>
+                <a class="link" href="javascript:" onclick="hesk_window('../file_limits.php',250,500);return false;"><?php echo $hesklang['ful']; ?></a>
+                <?php
+            }
+
+            // Admin options
+            if ( ! isset($_SESSION['as_notify']) )
+            {
+                $_SESSION['as_notify'] = $_SESSION['notify_customer_new'] ? 1 : 0;
+            }
+            ?>
+            <div class="form-group" style="margin-top: 20px">
+                <label><?php echo $hesklang['addop']; ?></label>
+                <div class="checkbox-list">
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="create_notify1" name="notify" value="1" <?php echo empty($_SESSION['as_notify']) ? '' : 'checked'; ?>>
+                        <label for="create_notify1"><?php echo $hesklang['seno']; ?></label>
+                    </div>
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="create_show1" name="show" value="1" <?php echo (!isset($_SESSION['as_show']) || !empty($_SESSION['as_show'])) ? 'checked' : ''; ?>>
+                        <label for="create_show1"><?php echo $hesklang['otas']; ?></label>
+                    </div>
+                </div>
+            </div>
+            <?php if (hesk_checkPermission('can_assign_others',0)) { ?>
+                <div class="form-group">
+                    <label><?php echo $hesklang['asst2']; ?></label>
+                    <div class="dropdown-select center out-close">
+                        <select name="owner" <?php if (in_array('owner',$_SESSION['iserror'])) {echo ' class="isError" ';} ?>>
+                            <option value="-1"> &gt; <?php echo $hesklang['unas']; ?> &lt; </option>
+                            <?php
+
+                            if ($hesk_settings['autoassign'])
+                            {
+                                echo '<option value="-2"> &gt; ' . $hesklang['aass'] . ' &lt; </option>';
+                            }
+
+                            $owner = isset($_SESSION['as_owner']) ? intval($_SESSION['as_owner']) : 0;
+
+                            foreach ($admins as $k=>$v)
+                            {
+                                if ($k == $owner)
+                                {
+                                    echo '<option value="'.$k.'" selected="selected">'.$v.'</option>';
+                                }
+                                else
+                                {
+                                    echo '<option value="'.$k.'">'.$v.'</option>';
+                                }
+
+                            }
+                            ?>
+                        </select>
+                    </div>
+                </div>
+                <?php
+            }
+            elseif (hesk_checkPermission('can_assign_self',0))
+            {
+                $checked = (!isset($_SESSION['as_owner']) || !empty($_SESSION['as_owner'])) ? 'checked' : '';
+                ?>
+                <div class="form-group">
+                    <label><?php echo $hesklang['owner']; ?></label>
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="create_assing_to_self1" name="assing_to_self" value="1" <?php echo $checked; ?>>
+                        <label for="create_assing_to_self1"><?php echo $hesklang['asss2']; ?></label>
+                    </div>
+                </div>
+                <?php
+            }
+            ?>
+            <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+            <input type="hidden" name="category" value="<?php echo $category; ?>">
+            <button type="submit" class="btn btn-full"><?php echo $hesklang['sub_ticket']; ?></button>
+        </form>
+    </div>
+</div>
+<?php
+
+hesk_cleanSessionVars('iserror');
+hesk_cleanSessionVars('isnotice');
+
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+
+/*** START FUNCTIONS ***/
+
+
+function print_select_category($number_of_categories)
+{
+	global $hesk_settings, $hesklang;
+
+	// A categoy needs to be selected
+	if (isset($_GET['category']) && empty($_GET['category']))
+	{
+		hesk_process_messages($hesklang['sel_app_cat'],'NOREDIRECT','NOTICE');
+	}
+
+/* This will handle error, success and notice messages */
+hesk_handle_messages();
+?>
+<div class="main__content categories">
+    <div class="table-wrap">
+        <h3><?php echo $hesklang['select_category_staff']; ?></h3>
+        <div class="select_category">
+            <?php
+            // Print a select box if number of categories is large
+            if ($number_of_categories > $hesk_settings['cat_show_select']) {
+                ?>
+                <form action="new_ticket.php" method="get" class="form">
+                    <select class="form-control" name="category" id="select_category">
+                        <?php
+                        if ($hesk_settings['select_cat'])
+                        {
+                            echo '<option value="">'.$hesklang['select'].'</option>';
+                        }
+                        foreach ($hesk_settings['categories'] as $k=>$v)
+                        {
+                            echo '<option value="'.$k.'">'.$v.'</option>';
+                        }
+                        ?>
+                    </select>
+                    <button style="margin-top: 10px" type="submit" class="btn btn-full"><?php echo $hesklang['c2c']; ?></button>
+                </form>
+                <script>
+                    $(document).ready(function() {
+                        $('#select_category').selectize();
+                    });
+                </script>
+                <?php
+            }
+            // Otherwise print quick links
+            else
+            {
+                ?>
+                <ul id="ul_category">
+                    <?php
+                    foreach ($hesk_settings['categories'] as $k=>$v)
+                    {
+                        echo '<li><a ripple="ripple" href="new_ticket.php?a=add&amp;category='.$k.'">'.$v.'</a></li>';
+                    }
+                    ?>
+                </ul>
+                <?php
+            }
+            ?>
+        </div>
+    </div>
+</div>
+<style>
+    #ul_category {
+        list-style-type: none;
+        margin: 0;
+        padding: 0;
+        margin-top: 10px;
+    }
+
+    #ul_category li:first-child {
+        border-top: 1px solid #d1d5d7;
+    }
+
+    #ul_category li {
+        border: 1px solid #d1d5d7;
+        border-top: none;
+        border-radius: 2px;
+    }
+
+    #ul_category li:hover {
+        background: rgba(0,0,0,.05);
+    }
+
+    #ul_category li a {
+        display: block;
+        font-size: 14px;
+        padding: 0.75em 0.75em;
+        text-decoration: none;
+        transition: all 0.12s ease;
+        word-wrap: break-word;
+    }
+</style>
+
+<?php
+
+	hesk_cleanSessionVars('iserror');
+	hesk_cleanSessionVars('isnotice');
+
+	require_once(HESK_PATH . 'inc/footer.inc.php');
+	exit();
+} // END print_select_category()
diff --git a/hesk/admin/password.php b/hesk/admin/password.php
new file mode 100644
index 0000000..561aced
--- /dev/null
+++ b/hesk/admin/password.php
@@ -0,0 +1,327 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+
+// Is the password reset function enabled?
+if ( ! $hesk_settings['reset_pass'])
+{
+	die($hesklang['attempt']);
+}
+
+// Allow additional 5 attempts in case the user is already blocked
+$hesk_settings['attempt_limit'] += 5;
+
+$show_sent_email_message = false;
+
+// Start session
+hesk_session_start();
+
+if (!isset($_SESSION['a_iserror']))
+{
+	$_SESSION['a_iserror'] = array();
+}
+
+$hesk_error_buffer = array();
+
+// If this is a POST method, check input
+if ($_SERVER['REQUEST_METHOD'] == 'POST')
+{
+	// Verify security image
+	if ($hesk_settings['secimg_use'])
+	{
+		// Using reCAPTCHA?
+		if ($hesk_settings['recaptcha_use'])
+		{
+			require(HESK_PATH . 'inc/recaptcha/recaptchalib_v2.php');
+
+			$resp = null;
+			$reCaptcha = new ReCaptcha($hesk_settings['recaptcha_private_key']);
+
+			// Was there a reCAPTCHA response?
+			if ( isset($_POST["g-recaptcha-response"]) )
+			{
+				$resp = $reCaptcha->verifyResponse(hesk_getClientIP(), hesk_POST("g-recaptcha-response") );
+			}
+
+			if ($resp != null && $resp->success)
+			{
+				//$_SESSION['img_a_verified']=true;
+			}
+			else
+			{
+				$hesk_error_buffer['mysecnum']=$hesklang['recaptcha_error'];
+			}
+		}
+		// Using PHP generated image
+		else
+		{
+			$mysecnum = intval( hesk_POST('mysecnum', 0) );
+
+			if ( empty($mysecnum) )
+			{
+				$hesk_error_buffer['mysecnum'] = $hesklang['sec_miss'];
+			}
+			else
+			{
+				require(HESK_PATH . 'inc/secimg.inc.php');
+				$sc = new PJ_SecurityImage($hesk_settings['secimg_sum']);
+				if ( isset($_SESSION['checksum']) && $sc->checkCode($mysecnum, $_SESSION['checksum']) )
+				{
+					//$_SESSION['img_a_verified'] = true;
+				}
+				else
+				{
+					$hesk_error_buffer['mysecnum'] = $hesklang['sec_wrng'];
+				}
+			}
+		}
+	}
+
+	// Connect to database and check for brute force attempts
+	hesk_load_database_functions();
+	hesk_dbConnect();
+	hesk_limitBfAttempts();
+
+	// Get email
+	$email = hesk_validateEmail( hesk_POST('email'), 'ERR', 0) or $hesk_error_buffer['email']=$hesklang['enter_valid_email'];
+
+	// Any errors?
+	if (count($hesk_error_buffer)!=0)
+	{
+		$_SESSION['a_iserror'] = array_keys($hesk_error_buffer);
+
+		$tmp = '';
+		foreach ($hesk_error_buffer as $error)
+		{
+			$tmp .= "<li>$error</li>\n";
+		}
+		$hesk_error_buffer = $tmp;
+
+		$hesk_error_buffer = $hesklang['pcer'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
+		hesk_process_messages($hesk_error_buffer,'NOREDIRECT');
+	}
+	elseif( defined('HESK_DEMO') )
+	{
+		hesk_process_messages($hesklang['ddemo'],'NOREDIRECT');
+	}
+	else
+	{
+		// Get user data from the database
+		$res = hesk_dbQuery("SELECT `id`, `name`, `pass` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `email` LIKE '".hesk_dbEscape($email)."' LIMIT 1");
+		if (hesk_dbNumRows($res) != 1)
+		{
+			hesk_process_messages($hesklang['noace'],'NOREDIRECT');
+		}
+		else
+		{
+			$row = hesk_dbFetchAssoc($res);
+			$hash = sha1(microtime() . hesk_getClientIP() . mt_rand() . $row['id'] . $row['name'] . $row['pass']);
+
+			// Insert the verification hash into the database
+			hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."reset_password` (`user`, `hash`, `ip`) VALUES (".intval($row['id']).", '{$hash}', '".hesk_dbEscape(hesk_getClientIP())."') ");
+
+			// Prepare and send email
+			require(HESK_PATH . 'inc/email_functions.inc.php');
+
+			// Get the email message
+			$msg = hesk_getEmailMessage('reset_password',array(),1,0,1);
+
+			// Replace message special tags
+			$msg = str_replace('%%NAME%%',				hesk_msgToPlain($row['name'],1,1),	$msg);
+			$msg = str_replace('%%SITE_URL%%',			$hesk_settings['site_url'],			$msg);
+			$msg = str_replace('%%SITE_TITLE%%',   		$hesk_settings['site_title'],		$msg);
+			$msg = str_replace('%%PASSWORD_RESET%%',	$hesk_settings['hesk_url'].'/'.$hesk_settings['admin_dir'].'/password.php?h='.$hash, $msg);
+
+			// Send email
+			hesk_mail($email, $hesklang['reset_password'], $msg);
+
+			// Show success
+            $show_sent_email_message = true;
+		}
+	}
+}
+// If the "h" parameter is set verify it and reset the password
+elseif ( isset($_GET['h']) )
+{
+	// Get the hash
+	$hash = preg_replace('/[^a-zA-Z0-9]/', '', $_GET['h']);
+
+	// Connect to database
+	hesk_load_database_functions();
+	hesk_dbConnect();
+
+	// Expire verification hashes older than 2 hours
+	hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."reset_password` WHERE `dt` < (NOW() - INTERVAL 2 HOUR)");
+
+	// Verify the hash exists
+	$res = hesk_dbQuery("SELECT `user`, `ip` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."reset_password` WHERE `hash` = '{$hash}' LIMIT 1");
+	if (hesk_dbNumRows($res) != 1)
+	{
+		// Not a valid hash
+		hesk_limitBfAttempts();
+		hesk_process_messages($hesklang['ehash'],'NOREDIRECT');
+	}
+	else
+	{
+		// Get info from database
+		$row = hesk_dbFetchAssoc($res);
+
+		// Only allow resetting password from the same IP address that submitted password reset request
+		if ($row['ip'] != hesk_getClientIP())
+		{
+			hesk_limitBfAttempts();
+			hesk_process_messages($hesklang['ehaip'],'NOREDIRECT');
+		}
+		else
+		{
+			// Expire all verification hashes for this user
+			hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."reset_password` WHERE `user`=".intval($row['user']));
+
+			// Load additional required functions
+			require(HESK_PATH . 'inc/admin_functions.inc.php');
+
+			// Get user details
+			$res = hesk_dbQuery('SELECT * FROM `'.$hesk_settings['db_pfix']."users` WHERE `id`=".intval($row['user'])." LIMIT 1");
+			$row = hesk_dbFetchAssoc($res);
+			foreach ($row as $k=>$v)
+			{
+				$_SESSION[$k]=$v;
+			}
+
+			// Set a tag that will be used to expire sessions after username or password change
+			$_SESSION['session_verify'] = hesk_activeSessionCreateTag($_SESSION['user'], $_SESSION['pass']);
+
+			// We don't need the password hash anymore
+			unset($_SESSION['pass']);
+
+			// Clean brute force attempts
+			hesk_cleanBfAttempts();
+
+			// Regenerate session ID (security)
+			hesk_session_regenerate_id();
+
+			// Get allowed categories
+			if (empty($_SESSION['isadmin']))
+			{
+				$_SESSION['categories']=explode(',',$_SESSION['categories']);
+			}
+
+			// Redirect to the profile page
+			hesk_process_messages($hesklang['resim'],'profile.php','NOTICE');
+			exit();
+
+		} // End IP matches
+	}
+}
+
+// Tell header to load reCaptcha API if needed
+if ($hesk_settings['recaptcha_use'])
+{
+	define('RECAPTCHA',1);
+}
+
+$hesk_settings['tmp_title'] = $hesk_settings['hesk_title'] . ' - ' .$hesklang['passr'];
+require_once(HESK_PATH . 'inc/header.inc.php');
+$login_wrapper = true;
+?>
+<div class="wrapper login">
+<main class="main">
+    <div class="reg__wrap">
+        <div class="reg__image">
+            <div class="bg-absolute"><img src="<?php echo HESK_PATH; ?>img/hero-bg.png" alt="Hesk" /></div>
+        </div>
+        <div class="reg__section reset-password">
+            <div class="reg__box">
+                <?php if ($show_sent_email_message): ?>
+                    <h2 class="reg__heading delete">
+                        <?php echo $hesklang['password_reset_check_your_email']; ?>
+                    </h2>
+                    <div class="reset-password__text">
+                        <?php echo $hesklang['password_reset_link_sent']; ?>
+                    </div>
+                <?php else: ?>
+                    <h2 class="reg__heading delete">
+                        <?php echo $hesklang['reset_your_password']; ?>
+                    </h2>
+                    <div class="reset-password__text"><?php echo $hesklang['reset_password_instructions']; ?></div>
+                    <div style="margin-right: -24px; margin-left: -16px">
+                        <?php
+                        /* This will handle error, success and notice messages */
+                        hesk_handle_messages();
+                        ?>
+                    </div>
+                    <!-- To activate the error add the class "invalid" to the form -->
+                    <form action="password.php" class="form <?php echo isset($_SESSION['a_iserror']) && count($_SESSION['a_iserror']) ? 'invalid' : ''; ?>" method="post" name="form1" id="form1" novalidate>
+                        <div class="form-group">
+                            <label for="regInputUsername"><?php echo $hesklang['email']; ?></label>
+                            <input type="email"
+                                   name="email"
+                                   class="form-control<?php echo in_array('email',$_SESSION['a_iserror']) ? ' isError' : ''; ?>"
+                                   id="regInputUsername"
+                                   placeholder="<?php echo htmlspecialchars($hesklang['enter_email']); ?>"
+                                   value="<?php if (isset($email)) {echo stripslashes(hesk_input($email));} ?>">
+                            <div class="form-control__error"><?php echo $hesklang['this_field_is_required']; ?></div>
+                        </div>
+                        <?php if ($hesk_settings['secimg_use'] && $hesk_settings['recaptcha_use'] != 1) {
+                            if ($hesk_settings['recaptcha_use'] == 2) { ?>
+                                <div class="g-recaptcha" data-sitekey="<?php echo $hesk_settings['recaptcha_public_key']; ?>"></div>
+                            <?php } else {
+                                $cls = in_array('mysecnum',$_SESSION['a_iserror']) ? ' class="form-control isError" ' : ' class="form-control" ';
+
+                                /*echo $hesklang['sec_enter'].'<br>&nbsp;<br><img src="'.HESK_PATH.'print_sec_img.php?'.rand(10000,99999).'" width="150" height="40" alt="'.$hesklang['sec_img'].'" title="'.$hesklang['sec_img'].'" border="1" name="secimg" style="vertical-align:text-bottom"> '.
+                                     '<a href="javascript:void(0)" onclick="javascript:document.form1.secimg.src=\''.HESK_PATH.'print_sec_img.php?\'+ ( Math.floor((90000)*Math.random()) + 10000);"><img src="'.HESK_PATH.'img/reload.png" height="24" width="24" alt="'.$hesklang['reload'].'" title="'.$hesklang['reload'].'" border="0" style="vertical-align:text-bottom"></a>'.
+                                     '<br>&nbsp;<br><input type="text" name="mysecnum" size="20" maxlength="5" '.$cls.'>';*/
+                                echo '<div class="form-group"><label>'.$hesklang['sec_enter'].'</label><img src="'.HESK_PATH.'print_sec_img.php?'.rand(10000,99999).'" width="150" height="40" alt="'.$hesklang['sec_img'].'" title="'.$hesklang['sec_img'].'" border="1" name="secimg" style="vertical-align:middle" /> '.
+                                    '<a style="vertical-align: middle; display: inline" class="btn btn-refresh" href="javascript:" onclick="document.form1.secimg.src=\''.HESK_PATH.'print_sec_img.php?\'+ ( Math.floor((90000)*Math.random()) + 10000);">
+                                            <svg class="icon icon-refresh">
+                                                <use xlink:href="' . HESK_PATH . 'img/sprite.svg#icon-refresh"></use>
+                                            </svg>
+                                         </a>'.
+                                    '<br><br><input type="text" name="mysecnum" size="20" maxlength="5" '.$cls.'></div>';
+                            }
+                        } ?>
+                        <div class="form__submit">
+                            <button class="btn btn-full" type="submit" id="recaptcha-submit"><?php echo $hesklang['passs']; ?></button>
+                        </div>
+                        <?php
+                        // Use Invisible reCAPTCHA?
+                        if ($hesk_settings['secimg_use'] && $hesk_settings['recaptcha_use'] == 1)
+                        {
+                            ?>
+                            <div class="g-recaptcha" data-sitekey="<?php echo $hesk_settings['recaptcha_public_key']; ?>" data-bind="recaptcha-submit" data-callback="recaptcha_submitForm"></div>
+                            <?php
+                        }
+                        ?>
+                    </form>
+                <?php endif; ?>
+                <div class="reg__footer">
+                    <a href="index.php" class="link"><?php echo $hesklang['back_to_login']; ?></a>
+                </div>
+            </div>
+        </div>
+    </div>
+
+<?php
+// Clean session errors
+hesk_cleanSessionVars('a_iserror');
+hesk_cleanSessionVars('img_a_verified');
+
+// Print footer
+require_once(HESK_PATH . 'inc/footer.inc.php');
+?>
diff --git a/hesk/admin/priority.php b/hesk/admin/priority.php
new file mode 100644
index 0000000..7dfe8b8
--- /dev/null
+++ b/hesk/admin/priority.php
@@ -0,0 +1,59 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* Check permissions for this feature */
+hesk_checkPermission('can_view_tickets');
+hesk_checkPermission('can_reply_tickets');
+
+/* A security check */
+hesk_token_check('POST');
+
+/* Ticket ID */
+$trackingID = hesk_cleanID() or die($hesklang['int_error'].': '.$hesklang['no_trackID']);
+
+$priority   = intval( hesk_POST('priority') );
+if ($priority < 0 || $priority > 3)
+{
+	hesk_process_messages($hesklang['inpr'],'admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999),'NOTICE');
+}
+
+$options = array(
+	0 => $hesklang['critical'],
+	1 => $hesklang['high'],
+	2 => $hesklang['medium'],
+	3 => $hesklang['low']
+);
+
+$revision = sprintf($hesklang['thist8'],hesk_date(),$options[$priority],$_SESSION['name'].' ('.$_SESSION['user'].')');
+
+hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `priority`='{$priority}', `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."') WHERE `trackid`='".hesk_dbEscape($trackingID)."'");
+if (hesk_dbAffectedRows() != 1)
+{
+	hesk_process_messages($hesklang['inpr'],'admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999),'NOTICE');
+}
+
+hesk_process_messages(sprintf($hesklang['chpri2'],$options[$priority]),'admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999),'SUCCESS');
+?>
diff --git a/hesk/admin/profile.php b/hesk/admin/profile.php
new file mode 100644
index 0000000..45ee260
--- /dev/null
+++ b/hesk/admin/profile.php
@@ -0,0 +1,391 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+define('LOAD_TABS',1);
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+require(HESK_PATH . 'inc/profile_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* Check permissions */
+$can_view_tickets = hesk_checkPermission('can_view_tickets',0);
+$can_reply_tickets = hesk_checkPermission('can_reply_tickets',0);
+$can_view_unassigned = hesk_checkPermission('can_view_unassigned',0);
+
+/* Update profile? */
+if ( ! empty($_POST['action']))
+{
+	// Demo mode
+	if ( defined('HESK_DEMO') )
+	{
+		hesk_process_messages($hesklang['sdemo'], 'profile.php', 'NOTICE');
+	}
+
+	// Update profile
+	update_profile();
+}
+else
+{
+	$res = hesk_dbQuery('SELECT * FROM `'.hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `id` = '".intval($_SESSION['id'])."' LIMIT 1");
+	$tmp = hesk_dbFetchAssoc($res);
+
+	foreach ($tmp as $k=>$v)
+	{
+		if ($k == 'pass')
+        {
+			if ($v == '499d74967b28a841c98bb4baaabaad699ff3c079')
+			{
+				define('WARN_PASSWORD',true);
+			}
+			continue;
+        }
+        elseif ($k == 'categories')
+		{
+			continue;
+		}
+		$_SESSION['new'][$k]=$v;
+	}
+}
+
+if ( ! isset($_SESSION['new']['username']))
+{
+	$_SESSION['new']['username'] = '';
+}
+
+/* Print header */
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+/* Print admin navigation */
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+/* This will handle error, success and notice messages */
+if (!hesk_SESSION(array('new', 'errors'))) {
+    hesk_handle_messages();
+}
+
+if (defined('WARN_PASSWORD'))
+{
+	hesk_show_notice($hesklang['chdp2'],'<span class="important">'.$hesklang['security'].'</span>');
+}
+?>
+<div class="main__content profile">
+    <article class="profile__wrapper">
+        <div class="profile__info">
+            <div class="profile__info_list">
+                <h3><?php echo $_SESSION['new']['name']; ?></h3>
+                <div class="info--mail">
+                    <a href="mailto:<?php echo $_SESSION['new']['email']; ?>"><?php echo $_SESSION['new']['email']; ?></a>
+                </div>
+            </div>
+        </div>
+        <div class="profile__control">
+            <div class="profile__edit">
+                <button class="btn btn--blue-border" data-action="profile-edit"><?php echo $hesklang['edit_profile']; ?></button>
+            </div>
+            <a href="index.php?a=logout&token=<?php hesk_token_echo(); ?>" class="profile-log-out">
+                <svg class="icon icon-log-out">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-log-out"></use>
+                </svg>
+                <span><?php echo $hesklang['logout']; ?></span>
+            </a>
+        </div>
+    </article>
+</div>
+<div class="right-bar profile-edit" <?php echo hesk_SESSION(array('new','errors')) ? 'style="display: block"' : ''; ?>>
+    <div class="right-bar__body form" data-step="1">
+        <h3>
+            <a href="javascript:">
+                <svg class="icon icon-back">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-back"></use>
+                </svg>
+                <span><?php echo $hesklang['profile_for'].' <b>'.$_SESSION['new']['user']; ?></span>
+            </a>
+        </h3>
+        <?php
+        /* This will handle error, success and notice messages */
+        if (hesk_SESSION(array('new', 'errors'))) {
+            hesk_handle_messages();
+        }
+
+        if ($hesk_settings['can_sel_lang'])
+        {
+            /* Update preferred language in the database? */
+            if (isset($_GET['save_language']) )
+            {
+                $newlang = hesk_input( hesk_GET('language') );
+
+                /* Only update if it's a valid language */
+                if ( isset($hesk_settings['languages'][$newlang]) )
+                {
+                    $newlang = ($newlang == HESK_DEFAULT_LANGUAGE) ? "NULL" : "'" . hesk_dbEscape($newlang) . "'";
+                    hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` SET `language`=$newlang WHERE `id`='".intval($_SESSION['id'])."'");
+                }
+            }
+
+            $str  = '<form method="get" class="form" action="profile.php" style="margin:10px 0 0 0;padding:0;border:0;white-space:nowrap;">';
+            $str .= '<input type="hidden" name="save_language" value="1" />';
+            $str .= '<div class="form-group"><label for="prof_language">'.$hesklang['chol'].'</label>';
+
+            if ( ! isset($_GET) )
+            {
+                $_GET = array();
+            }
+
+            foreach ($_GET as $k => $v)
+            {
+                if ($k == 'language' || $k == 'save_language')
+                {
+                    continue;
+                }
+                $str .= '<input type="hidden" name="'.htmlentitieshesk_htmlentities($k).'" value="'.hesk_htmlentities($v).'" />';
+            }
+
+            $str .= '<div class="dropdown-select center out-close"><select class="form-control" name="language" onchange="this.form.submit()">';
+            $str .= hesk_listLanguages(0);
+            $str .= '</select></div></div>';
+
+            ?>
+            <script language="javascript" type="text/javascript">
+                document.write('<?php echo str_replace(array('"','<','=','>',"'"),array('\42','\74','\75','\76','\47'),$str . '</p></form>'); ?>');
+            </script>
+            <noscript>
+                <?php
+                echo $str . '<input type="submit" value="'.$hesklang['go'].'" /></p></form>';
+                ?>
+            </noscript>
+            <?php
+        }
+        ?>
+        <form name="form1" method="post" action="profile.php" class="form <?php echo hesk_SESSION(array('new','errors')) ? 'invalid' : ''; ?>">
+            <?php hesk_profile_tab(); ?>
+
+            <!-- Submit -->
+            <div class="right-bar__footer">
+                <input type="hidden" name="action" value="update" />
+                <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>" />
+                <button type="submit" class="btn btn-full save" data-action="save" ripple="ripple"><?php echo $hesklang['update_profile']; ?></button>
+            </div>
+        </form>
+    </div>
+</div>
+
+<?php
+unset($_SESSION['new']['errors']);
+
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+
+/*** START FUNCTIONS ***/
+
+function update_profile() {
+	global $hesk_settings, $hesklang, $can_view_unassigned;
+
+	/* A security check */
+	hesk_token_check('POST');
+
+    $sql_pass = '';
+    $sql_username = '';
+
+    $hesk_error_buffer = '';
+    $errors = array();
+
+	$_SESSION['new']['name']  = hesk_input( hesk_POST('name') );
+	if (!$_SESSION['new']['name']) {
+        $hesk_error_buffer .= '<li>' . $hesklang['enter_your_name'] . '</li>';
+        $errors[] = 'name';
+    }
+	$_SESSION['new']['email'] = hesk_validateEmail( hesk_POST('email'), 'ERR', 0);
+	if (!$_SESSION['new']['email']) {
+        $hesk_error_buffer .= '<li>' . $hesklang['enter_valid_email'] . '</li>';
+        $errors[] = 'email';
+    }
+	$_SESSION['new']['signature'] = hesk_input( hesk_POST('signature') );
+
+	/* Signature */
+	if (hesk_mb_strlen($_SESSION['new']['signature'])>1000)
+    {
+		$hesk_error_buffer .= '<li>' . $hesklang['signature_long'] . '</li>';
+		$errors[] = 'signature';
+    }
+
+    /* Admins can change username */
+    if ($_SESSION['isadmin'])
+    {
+		$_SESSION['new']['user']  = hesk_input( hesk_POST('user') ) or $hesk_error_buffer .= '<li>' . $hesklang['enter_username'] . '</li>';
+
+	    /* Check for duplicate usernames */
+		$result = hesk_dbQuery("SELECT `id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `user`='".hesk_dbEscape($_SESSION['new']['user'])."' AND `id`!='".intval($_SESSION['id'])."' LIMIT 1");
+		if (hesk_dbNumRows($result) != 0)
+		{
+	        $hesk_error_buffer .= '<li>' . $hesklang['duplicate_user'] . '</li>';
+	        $errors[] = 'user';
+		}
+        else
+        {
+        	$sql_username =  ",`user`='" . hesk_dbEscape($_SESSION['new']['user']) . "'";
+        }
+    }
+
+	/* Change password? */
+    $newpass = hesk_input( hesk_POST('newpass') );
+    $passlen = strlen($newpass);
+	if ($passlen > 0)
+	{
+        /* At least 5 chars? */
+        if ($passlen < 5)
+        {
+        	$hesk_error_buffer .= '<li>' . $hesklang['password_not_valid'] . '</li>';
+        	$errors[] = 'passwords';
+        }
+        /* Check password confirmation */
+        else
+        {
+        	$newpass2 = hesk_input( hesk_POST('newpass2') );
+
+			if ($newpass != $newpass2)
+			{
+				$hesk_error_buffer .= '<li>' . $hesklang['passwords_not_same'] . '</li>';
+                $errors[] = 'passwords';
+			}
+            else
+            {
+				$newpass_hash = hesk_Pass2Hash($newpass);
+				if ($newpass_hash == '499d74967b28a841c98bb4baaabaad699ff3c079')
+				{
+					define('WARN_PASSWORD',true);
+				}
+				$sql_pass = ',`pass`=\''.$newpass_hash.'\'';
+            }
+        }
+	}
+
+    /* After reply */
+    $_SESSION['new']['afterreply'] = intval( hesk_POST('afterreply') );
+    if ($_SESSION['new']['afterreply'] != 1 && $_SESSION['new']['afterreply'] != 2)
+    {
+    	$_SESSION['new']['afterreply'] = 0;
+    }
+
+    // Defaults
+    $_SESSION['new']['autostart']				= isset($_POST['autostart']) ? 1 : 0;
+    $_SESSION['new']['notify_customer_new']		= isset($_POST['notify_customer_new']) ? 1 : 0;
+    $_SESSION['new']['notify_customer_reply']	= isset($_POST['notify_customer_reply']) ? 1 : 0;
+    $_SESSION['new']['show_suggested']			= isset($_POST['show_suggested']) ? 1 : 0;
+    $_SESSION['new']['autoreload']				= isset($_POST['autoreload']) ? 1 : 0;
+
+    if ($_SESSION['new']['autoreload'])
+    {
+        $_SESSION['new']['autoreload'] = intval(hesk_POST('reload_time'));
+
+        if (hesk_POST('secmin') == 'min')
+        {
+            $_SESSION['new']['autoreload'] *= 60;
+        }
+
+        if ($_SESSION['new']['autoreload'] < 0 || $_SESSION['new']['autoreload'] > 65535)
+        {
+            $_SESSION['new']['autoreload'] = 30;
+        }
+    }
+    else
+    {
+        hesk_setcookie('autorefresh', '');
+    }
+
+    /* Notifications */
+    $_SESSION['new']['notify_new_unassigned']	= empty($_POST['notify_new_unassigned']) || ! $can_view_unassigned ? 0 : 1;
+    $_SESSION['new']['notify_new_my'] 			= empty($_POST['notify_new_my']) ? 0 : 1;
+    $_SESSION['new']['notify_reply_unassigned'] = empty($_POST['notify_reply_unassigned']) || ! $can_view_unassigned ? 0 : 1;
+    $_SESSION['new']['notify_reply_my']			= empty($_POST['notify_reply_my']) ? 0 : 1;
+    $_SESSION['new']['notify_assigned']			= empty($_POST['notify_assigned']) ? 0 : 1;
+    $_SESSION['new']['notify_note']				= empty($_POST['notify_note']) ? 0 : 1;
+    $_SESSION['new']['notify_pm']				= empty($_POST['notify_pm']) ? 0 : 1;
+
+    /* Any errors? */
+    if (strlen($hesk_error_buffer))
+    {
+		/* Process the session variables */
+		$_SESSION['new'] = hesk_stripArray($_SESSION['new']);
+
+		$hesk_error_buffer = $hesklang['rfm'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
+        $_SESSION['new']['errors'] = $errors;
+		hesk_process_messages($hesk_error_buffer,'NOREDIRECT');
+    }
+    else
+    {
+		/* Update database */
+		hesk_dbQuery(
+		"UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` SET
+		`name`='".hesk_dbEscape($_SESSION['new']['name'])."',
+		`email`='".hesk_dbEscape($_SESSION['new']['email'])."',
+		`signature`='".hesk_dbEscape($_SESSION['new']['signature'])."'
+		$sql_username
+		$sql_pass ,
+		`afterreply`='".($_SESSION['new']['afterreply'])."' ,
+		".($hesk_settings['time_worked'] ? "`autostart`='".($_SESSION['new']['autostart'])."'," : '')."
+		`autoreload`='".($_SESSION['new']['autoreload'])."' ,
+		`notify_customer_new`='".($_SESSION['new']['notify_customer_new'])."' ,
+		`notify_customer_reply`='".($_SESSION['new']['notify_customer_reply'])."' ,
+		`show_suggested`='".($_SESSION['new']['show_suggested'])."' ,
+		`notify_new_unassigned`='".($_SESSION['new']['notify_new_unassigned'])."' ,
+		`notify_new_my`='".($_SESSION['new']['notify_new_my'])."' ,
+		`notify_reply_unassigned`='".($_SESSION['new']['notify_reply_unassigned'])."' ,
+		`notify_reply_my`='".($_SESSION['new']['notify_reply_my'])."' ,
+		`notify_assigned`='".($_SESSION['new']['notify_assigned'])."' ,
+		`notify_pm`='".($_SESSION['new']['notify_pm'])."',
+		`notify_note`='".($_SESSION['new']['notify_note'])."'
+		WHERE `id`='".intval($_SESSION['id'])."'"
+		);
+
+		/* Process the session variables */
+		$_SESSION['new'] = hesk_stripArray($_SESSION['new']);
+
+		// Do we need a new session_veify tag?
+		if ( strlen($sql_username) && strlen($sql_pass) )
+		{
+			$_SESSION['session_verify'] = hesk_activeSessionCreateTag($_SESSION['new']['user'], $newpass_hash);
+		}
+		elseif ( strlen($sql_pass) )
+		{
+			$_SESSION['session_verify'] = hesk_activeSessionCreateTag($_SESSION['user'], $newpass_hash);
+		}
+		elseif ( strlen($sql_username) )
+		{
+			$res = hesk_dbQuery('SELECT `pass` FROM `'.hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `id` = '".intval($_SESSION['id'])."' LIMIT 1");
+			$_SESSION['session_verify'] = hesk_activeSessionCreateTag($_SESSION['new']['user'], hesk_dbResult($res) );
+		}
+
+        /* Update session variables */
+        foreach ($_SESSION['new'] as $k => $v)
+        {
+        	$_SESSION[$k] = $v;
+        }
+        unset($_SESSION['new']);
+
+		hesk_cleanSessionVars('as_notify');
+
+	    hesk_process_messages($hesklang['profile_updated_success'],'profile.php','SUCCESS');
+    }
+} // End update_profile()
+
+?>
diff --git a/hesk/admin/reports.php b/hesk/admin/reports.php
new file mode 100644
index 0000000..ae5442e
--- /dev/null
+++ b/hesk/admin/reports.php
@@ -0,0 +1,993 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+require(HESK_PATH . 'inc/reporting_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+// Check permissions for this feature
+hesk_checkPermission('can_run_reports');
+
+// Should reports be full or limited to own tickets?
+$can_run_reports_full = hesk_checkPermission('can_run_reports_full', 0);
+
+// Set default values
+define('CALENDAR',1);
+define('MAIN_PAGE',1);
+define('LOAD_TABS',1);
+
+$selected = array(
+	'w'    => array(0=>'',1=>''),
+	'time' => array(1=>'',2=>'',3=>'',4=>'',5=>'',6=>'',7=>'',8=>'',9=>'',10=>'',11=>'',12=>''),
+    'type' => array(1=>'',2=>'',3=>'',4=>''),
+);
+$is_all_time = 0;
+
+/* Default this month to date */
+$date_from = date('Y-m-d',mktime(0, 0, 0, date("m"), 1, date("Y")));
+$date_to = date('Y-m-d');
+$input_datefrom = date('m/d/Y', strtotime('last month'));
+$input_dateto = date('m/d/Y');
+
+/* Date */
+if (!empty($_GET['w']))
+{
+	$df = preg_replace('/[^0-9]/','', hesk_GET('datefrom') );
+    if (strlen($df) == 8)
+    {
+    	$date_from = substr($df,4,4) . '-' . substr($df,0,2) . '-' . substr($df,2,2);
+        $input_datefrom = substr($df,0,2) . '/' . substr($df,2,2) . '/' . substr($df,4,4);
+    }
+    else
+    {
+    	$date_from = date('Y-m-d', strtotime('last month') );
+    }
+
+	$dt = preg_replace('/[^0-9]/','', hesk_GET('dateto') );
+    if (strlen($dt) == 8)
+    {
+    	$date_to = substr($dt,4,4) . '-' . substr($dt,0,2) . '-' . substr($dt,2,2);
+        $input_dateto = substr($dt,0,2) . '/' . substr($dt,2,2) . '/' . substr($dt,4,4);
+    }
+    else
+    {
+    	$date_to = date('Y-m-d');
+    }
+
+    if ($date_from > $date_to)
+    {
+        $tmp = $date_from;
+        $tmp2 = $input_datefrom;
+
+        $date_from = $date_to;
+        $input_datefrom = $input_dateto;
+
+        $date_to = $tmp;
+        $input_dateto = $tmp2;
+
+        $note_buffer = $hesklang['datetofrom'];
+    }
+
+    if ($date_to > date('Y-m-d'))
+    {
+    	$date_to = date('Y-m-d');
+        $input_dateto = date('m/d/Y');
+    }
+
+    $query_string = 'reports.php?w=1&amp;datefrom='.urlencode($input_datefrom).'&amp;dateto='.urlencode($input_dateto);
+	$selected['w'][1]='checked="checked"';
+    $selected['time'][3]='selected="selected"';
+}
+else
+{
+	$selected['w'][0]='checked="checked"';
+	$_GET['time'] = intval( hesk_GET('time', 3) );
+
+    switch ($_GET['time'])
+    {
+    	case 1:
+			/* Today */
+			$date_from = date('Y-m-d');
+			$date_to = $date_from;
+			$selected['time'][1]='selected="selected"';
+            $is_all_time = 1;
+        break;
+
+    	case 2:
+			/* Yesterday */
+			$date_from = date('Y-m-d',mktime(0, 0, 0, date("m"), date("d")-1, date("Y")));
+			$date_to = $date_from;
+			$selected['time'][2]='selected="selected"';
+            $is_all_time = 1;
+        break;
+
+    	case 4:
+			/* Last month */
+			$date_from = date('Y-m-d',mktime(0, 0, 0, date("m")-1, 1, date("Y")));
+			$date_to = date('Y-m-d',mktime(0, 0, 0, date("m"), 0, date("Y")));
+			$selected['time'][4]='selected="selected"';
+        break;
+
+    	case 5:
+			/* Last 30 days */
+			$date_from = date('Y-m-d',mktime(0, 0, 0, date("m")-1, date("d"), date("Y")));
+			$date_to = date('Y-m-d');
+			$selected['time'][5]='selected="selected"';
+        break;
+
+    	case 6:
+			/* This week */
+			list($date_from,$date_to)=dateweek(0);
+            $date_to = date('Y-m-d');
+			$selected['time'][6]='selected="selected"';
+        break;
+
+    	case 7:
+			/* Last week */
+			list($date_from,$date_to)=dateweek(-1);
+			$selected['time'][7]='selected="selected"';
+        break;
+
+    	case 8:
+			/* This business week */
+			list($date_from,$date_to)=dateweek(0,1);
+            $date_to = date('Y-m-d');
+			$selected['time'][8]='selected="selected"';
+        break;
+
+    	case 9:
+			/* Last business week */
+			list($date_from,$date_to)=dateweek(-1,1);
+			$selected['time'][9]='selected="selected"';
+        break;
+
+    	case 10:
+			/* This year */
+			$date_from = date('Y').'-01-01';
+			$date_to = date('Y-m-d');
+			$selected['time'][10]='selected="selected"';
+        break;
+
+    	case 11:
+			/* Last year */
+			$date_from = date('Y')-1 . '-01-01';
+			$date_to = date('Y')-1 . '-12-31';
+			$selected['time'][11]='selected="selected"';
+        break;
+
+    	case 12:
+			/* All time */
+			$date_from = hesk_getOldestDate();
+			$date_to = date('Y-m-d');
+			$selected['time'][12]='selected="selected"';
+            $is_all_time = 1;
+        break;
+
+        default:
+        	$_GET['time'] = 3;
+			$selected['time'][3]='selected="selected"';
+    }
+
+    $query_string = 'reports.php?w=0&amp;time='.$_GET['time'];
+}
+
+unset($tmp);
+
+/* Type */
+$type = intval( hesk_GET('type', 1) );
+if (isset($selected['type'][$type]))
+{
+	$selected['type'][$type] = 'selected="selected"';
+}
+
+// Setup date SQL so we don't have to call functions several times
+$hesk_settings['dt_sql'] = " `dt` BETWEEN '" . hesk_dbEscape($date_from) . " 00:00:00' AND '" . hesk_dbEscape($date_to) . " 23:59:59' ";
+
+/* Print header */
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+/* Print main manage users page */
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+/* This will handle error, success and notice messages */
+hesk_handle_messages();
+?>
+<div class="main__content reports">
+    <form action="reports.php" method="get" name="form1">
+        <div class="reports__head">
+            <h2>
+                <?php echo $hesklang['reports_tab']; ?>
+                <div class="tooltype right out-close">
+                    <svg class="icon icon-info">
+                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-info"></use>
+                    </svg>
+                    <div class="tooltype__content">
+                        <div class="tooltype__wrapper">
+                            <?php echo $hesklang['reports_intro']; ?>
+                        </div>
+                    </div>
+                </div>
+            </h2>
+        </div>
+        <div class="reports__range">
+            <h4><?php echo $hesklang['dtrg']; ?></h4>
+            <div class="reports__range_form form">
+                <div class="radio-list">
+                    <div class="radio-custom">
+                        <input type="radio" name="w" value="0" id="w0" <?php echo $selected['w'][0]; ?>>
+                        <label for="w0">&nbsp;</label>
+                        <div class="dropdown-select center out-close">
+                            <select name="time" onclick="document.getElementById('w0').checked = true" onchange="document.getElementById('w0').checked = true" style="margin-top:5px;margin-bottom:5px;">
+                                <option value="1" <?php echo $selected['time'][1]; ?>><?php echo $hesklang['r1']; ?> (<?php echo $hesklang['d'.date('w')]; ?>)</option>
+                                <option value="2" <?php echo $selected['time'][2]; ?>><?php echo $hesklang['r2']; ?> (<?php echo $hesklang['d'.date('w',mktime(0, 0, 0, date('m'), date('d')-1, date('Y')))]; ?>)</option>
+                                <option value="3" <?php echo $selected['time'][3]; ?>><?php echo $hesklang['r3']; ?> (<?php echo $hesklang['m'.date('n')]; ?>)</option>
+                                <option value="4" <?php echo $selected['time'][4]; ?>><?php echo $hesklang['r4']; ?> (<?php echo $hesklang['m'.date('n',mktime(0, 0, 0, date('m')-1, 1, date('Y')))]; ?>)</option>
+                                <option value="5" <?php echo $selected['time'][5]; ?>><?php echo $hesklang['r5']; ?></option>
+                                <option value="6" <?php echo $selected['time'][6]; ?>><?php echo $hesklang['r6']; ?></option>
+                                <option value="7" <?php echo $selected['time'][7]; ?>><?php echo $hesklang['r7']; ?></option>
+                                <option value="8" <?php echo $selected['time'][8]; ?>><?php echo $hesklang['r8']; ?></option>
+                                <option value="9" <?php echo $selected['time'][9]; ?>><?php echo $hesklang['r9']; ?></option>
+                                <option value="10" <?php echo $selected['time'][10]; ?>><?php echo $hesklang['r10']; ?> (<?php echo date('Y'); ?>)</option>
+                                <option value="11" <?php echo $selected['time'][11]; ?>><?php echo $hesklang['r11']; ?> (<?php echo date('Y',mktime(0, 0, 0, date('m'), date('d'), date('Y')-1)); ?>)</option>
+                                <option value="12" <?php echo $selected['time'][12]; ?>><?php echo $hesklang['r12']; ?></option>
+                            </select>
+                        </div>
+                    </div>
+                    <div class="radio-custom">
+                        <input type="radio" name="w" value="1" id="w1" <?php echo $selected['w'][1]; ?>>
+                        <label for="w1">&nbsp;</label>
+                        <?php echo $hesklang['from']; ?>
+                        <section class="param calendar" style="margin-left: 10px; margin-right: 10px">
+                            <div class="calendar--button">
+                                <button type="button" onclick="document.getElementById('w1').checked = true">
+                                    <svg class="icon icon-calendar">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-calendar"></use>
+                                    </svg>
+                                </button>
+                                <input name="datefrom"
+                                       id="datefrom"
+                                    <?php if ($input_datefrom) {echo 'value="'.$input_datefrom.'"';} ?>
+                                       type="text" class="datepicker">
+                            </div>
+                            <div class="calendar--value" <?php echo ($input_datefrom ? 'style="display: block"' : ''); ?>>
+                                <span><?php echo $input_datefrom; ?></span>
+                                <i class="close">
+                                    <svg class="icon icon-close">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                    </svg>
+                                </i>
+                            </div>
+                        </section>
+                        <?php echo $hesklang['to']; ?>
+                        <section class="param calendar" style="margin-left: 10px;">
+                            <div class="calendar--button">
+                                <button type="button" onclick="document.getElementById('w1').checked = true">
+                                    <svg class="icon icon-calendar">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-calendar"></use>
+                                    </svg>
+                                </button>
+                                <input name="dateto"
+                                       id="dateto"
+                                    <?php if ($input_dateto) {echo 'value="'.$input_dateto.'"';} ?>
+                                       type="text" class="datepicker">
+                            </div>
+                            <div class="calendar--value" <?php echo ($input_dateto ? 'style="display: block"' : ''); ?>>
+                                <span><?php echo $input_dateto; ?></span>
+                                <i class="close">
+                                    <svg class="icon icon-close">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                    </svg>
+                                </i>
+                            </div>
+                        </section>
+                    </div>
+                </div>
+            </div>
+        </div>
+        <div class="reports__type">
+            <h4><?php echo $hesklang['crt']; ?></h4>
+            <div class="dropdown-select center out-close">
+                <select name="type">
+                    <option value="1" <?php echo $selected['type'][1]; ?>><?php echo $hesklang['t1']; ?></option>
+                    <option value="2" <?php echo $selected['type'][2]; ?>><?php echo $hesklang['t2']; ?></option>
+                    <option value="3" <?php echo $selected['type'][3]; ?>><?php echo $hesklang['t3']; ?></option>
+                    <option value="4" <?php echo $selected['type'][4]; ?>><?php echo $hesklang['t4']; ?></option>
+                </select>
+            </div>
+        </div>
+        <div class="reports__type">
+            <button class="btn btn-full" ripple="ripple"><?php echo $hesklang['dire']; ?></button>
+        </div>
+        <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+    </form>
+
+<?php
+if ($date_from == $date_to)
+{
+	?>
+	<h2 style="margin-top: 20px; margin-bottom: 20px"><?php echo hesk_dateToString($date_from,0); ?></h2>
+	<?php
+}
+else
+{
+	?>
+	<h2 style="margin-top: 20px; margin-bottom: 20px"><?php echo hesk_dateToString($date_from,0); ?> - <?php echo hesk_dateToString($date_to,0); ?></h2>
+	<?php
+}
+
+// Show a note if reports are limited
+if ( ! $can_run_reports_full)
+{
+	echo "<p>{$hesklang['roo']}</p>";
+}
+
+/* Report type */
+switch ($type)
+{
+	case 2:
+    	hesk_ticketsByMonth();
+        break;
+	case 3:
+    	hesk_ticketsByUser();
+        break;
+	case 4:
+    	hesk_ticketsByCategory();
+        break;
+	default:
+    	hesk_ticketsByDay();
+}
+
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+
+/*** START FUNCTIONS ***/
+
+
+function hesk_ticketsByCategory()
+{
+	global $hesk_settings, $hesklang, $date_from, $date_to, $can_run_reports_full;
+
+	/* List of categories */
+	$cat = array();
+	$res = hesk_dbQuery("SELECT `id`,`name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE " . ( $can_run_reports_full ? '1' : hesk_myCategories('id') ) . " ORDER BY `id` ASC");
+	while ($row=hesk_dbFetchAssoc($res))
+	{
+		$cat[$row['id']]=$row['name'];
+	}
+
+	$tickets = array();
+    $totals = array('num_tickets' => 0, 'resolved' => 0, 'all_replies' => 0, 'staff_replies' => 0, 'worked' => 0);
+
+    /* Populate category counts */
+    foreach ($cat as $id => $name)
+    {
+    	$tickets[$id] = array(
+        'num_tickets' => 0,
+        'resolved' => 0,
+        'all_replies' => 0,
+        'staff_replies' => 0,
+		'worked' => '',
+        );
+    }
+
+	/* SQL query for category stats */
+	$res = hesk_dbQuery("SELECT `category`, COUNT(*) AS `num_tickets`, ".($hesk_settings['time_worked'] ? "SUM( TIME_TO_SEC(`time_worked`) ) AS `seconds_worked`," : '')." SUM(`replies`) AS `all_replies`, SUM(staffreplies) AS `staff_replies` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE {$hesk_settings['dt_sql']} " . ( $can_run_reports_full ? "" : " AND `t1`.`owner` = '" . intval($_SESSION['id']) . "'" ) . " GROUP BY `category`");
+
+	/* Update ticket values */
+	while ($row = hesk_dbFetchAssoc($res))
+	{
+		if ( ! $hesk_settings['time_worked'])
+		{
+        	$row['seconds_worked'] = 0;
+		}
+
+    	if (isset($cat[$row['category']]))
+        {
+        	$tickets[$row['category']]['num_tickets'] += $row['num_tickets'];
+            $tickets[$row['category']]['all_replies'] += $row['all_replies'];
+            $tickets[$row['category']]['staff_replies'] += $row['staff_replies'];
+            $tickets[$row['category']]['worked'] = $hesk_settings['time_worked'] ? hesk_SecondsToHHMMSS($row['seconds_worked']) : 0;
+        }
+        else
+        {
+        	/* Category deleted */
+			if ( ! isset($tickets[9999]) )
+			{
+				$cat[9999] = $hesklang['catd'];
+				$tickets[9999] = array('num_tickets' => $row['num_tickets'], 'resolved' => 0, 'all_replies' => $row['all_replies'], 'staff_replies' => $row['staff_replies'], 'worked' => $row['seconds_worked']);
+			}
+			else
+			{
+				$tickets[9999]['num_tickets'] += $row['num_tickets'];
+				$tickets[9999]['all_replies'] += $row['all_replies'];
+				$tickets[9999]['staff_replies'] += $row['staff_replies'];
+				$tickets[9999]['worked'] += $row['seconds_worked'];
+			}
+        }
+
+		$totals['num_tickets'] += $row['num_tickets'];
+		$totals['all_replies'] += $row['all_replies'];
+		$totals['staff_replies'] += $row['staff_replies'];
+		$totals['worked'] += $row['seconds_worked'];
+	}
+
+	// Get number of resolved tickets
+	$res = hesk_dbQuery("SELECT COUNT(*) AS `num_tickets` , `category` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `status` = '3' " . ( $can_run_reports_full ? "" : " AND `owner` = '" . intval($_SESSION['id']) . "'" ) . " AND {$hesk_settings['dt_sql']} GROUP BY `category`");
+
+	// Update number of open and resolved tickets
+	while ($row = hesk_dbFetchAssoc($res))
+	{
+    	if (isset($cat[$row['category']]))
+        {
+        	$tickets[$row['category']]['resolved'] += $row['num_tickets'];
+        }
+        else
+        {
+        	// Category deleted
+        	$tickets[9999]['resolved'] += $row['num_tickets'];
+        }
+
+		$totals['resolved'] += $row['num_tickets'];
+	}
+
+	// Convert total seconds worked to HH:MM:SS
+	$totals['worked'] = $hesk_settings['time_worked'] ? hesk_SecondsToHHMMSS($totals['worked']) : 0;
+	if ( isset($tickets[9999]) )
+	{
+		$tickets[9999]['worked'] = $hesk_settings['time_worked'] ? hesk_SecondsToHHMMSS($tickets[9999]['worked']) : 0;
+	}
+
+	?>
+    <div class="reports__table">
+	    <table id="default-table" class="table sindu-table sindu_origin_table">
+            <thead>
+            <tr>
+                <th><?php echo $hesklang['category']; ?></th>
+                <th><?php echo $hesklang['tickets']; ?></th>
+                <th><?php echo $hesklang['topen']; ?></th>
+                <th><?php echo $hesklang['closed']; ?></th>
+                <th><?php echo $hesklang['replies'] . ' (' . $hesklang['all'] .')'; ?></th>
+                <th><?php echo $hesklang['replies'] . ' (' . $hesklang['staff'] .')'; ?></th>
+                <?php
+                if ($hesk_settings['time_worked'])
+                {
+                    echo '<th>'.$hesklang['ts'].'</th>';
+                }
+                ?>
+            </tr>
+            </thead>
+
+	<?php
+	$num_tickets = count($tickets);
+	if ($num_tickets > 10)
+	{
+	?>
+	      <tr>
+	        <td><b><?php echo $hesklang['totals']; ?></b></td>
+	        <td><b><?php echo $totals['num_tickets']; ?></b></td>
+	        <td><b><?php echo $totals['num_tickets'] - $totals['resolved']; ?></b></td>
+	        <td><b><?php echo $totals['resolved']; ?></b></td>
+	        <td><b><?php echo $totals['all_replies']; ?></b></td>
+	        <td><b><?php echo $totals['staff_replies']; ?></b></td>
+			<?php
+			if ($hesk_settings['time_worked'])
+			{
+				echo '<td><b>'.$totals['worked'].'</b></td>';
+			}
+			?>
+	      </tr>
+	<?php
+	}
+
+	foreach ($tickets as $k => $d)
+	{
+	    ?>
+	      <tr>
+	        <td><?php echo $cat[$k]; ?></td>
+	        <td><?php echo $d['num_tickets']; ?></td>
+	        <td><?php echo $d['num_tickets']-$d['resolved']; ?></td>
+	        <td><?php echo $d['resolved']; ?></td>
+	        <td><?php echo $d['all_replies']; ?></td>
+	        <td><?php echo $d['staff_replies']; ?></td>
+			<?php
+			if ($hesk_settings['time_worked'])
+			{
+				echo '<td>'.$d['worked'].'</td>';
+			}
+			?>
+	      </tr>
+	    <?php
+	}
+	?>
+	      <tr class="total">
+	        <td><b><?php echo $hesklang['totals']; ?></b></td>
+	        <td><b><?php echo $totals['num_tickets']; ?></b></td>
+	        <td><b><?php echo $totals['num_tickets'] - $totals['resolved']; ?></b></td>
+	        <td><b><?php echo $totals['resolved']; ?></b></td>
+	        <td><b><?php echo $totals['all_replies']; ?></b></td>
+	        <td><b><?php echo $totals['staff_replies']; ?></b></td>
+			<?php
+			if ($hesk_settings['time_worked'])
+			{
+				echo '<td><b>'.$totals['worked'].'</b></td>';
+			}
+			?>
+	      </tr>
+	    </table>
+    </div>
+    <?php
+} // END hesk_ticketsByCategory
+
+
+function hesk_ticketsByUser()
+{
+	global $hesk_settings, $hesklang, $date_from, $date_to;
+
+	// Some variables we will need
+	$tickets = array();
+    $totals = array('asstickets' => 0, 'resolved' => 0, 'tickets' => 0, 'replies' => 0, 'worked' => 0, 'openedby' => 0);
+
+	// Get list of users
+	$admins = array();
+
+	// I. ADMINISTRATORS can view all users
+	if ($_SESSION['isadmin'] || hesk_checkPermission('can_run_reports_full', 0) )
+	{
+    	// -> get list of users
+		$res = hesk_dbQuery("SELECT `id`,`name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ORDER BY `name` ASC");
+
+        // -> populate $admins and $tickets arrays
+		while ($row=hesk_dbFetchAssoc($res))
+		{
+			$admins[$row['id']] = $row['name'];
+
+	    	$tickets[$row['id']] = array(
+		        'asstickets' => 0,
+				'resolved' => 0,
+		        'tickets' => 0,
+		        'replies' => 0,
+				'worked' => '',
+                'openedby' => 0,
+	        );
+		}
+
+        // -> get list of tickets
+		$res = hesk_dbQuery("SELECT `owner`, COUNT(*) AS `cnt`".($hesk_settings['time_worked'] ? ", SUM( TIME_TO_SEC(`time_worked`) ) AS `seconds_worked`" : '')." FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `owner` IN ('" . implode("','", array_keys($admins) ) . "') AND {$hesk_settings['dt_sql']} GROUP BY `owner`");
+
+		// -> update ticket list values
+		while ($row = hesk_dbFetchAssoc($res))
+		{
+			if ( ! $hesk_settings['time_worked'])
+			{
+				$row['seconds_worked'] = 0;
+			}
+
+			$tickets[$row['owner']]['asstickets'] += $row['cnt'];
+			$totals['asstickets'] += $row['cnt'];
+			$tickets[$row['owner']]['worked'] = $hesk_settings['time_worked'] ? hesk_SecondsToHHMMSS($row['seconds_worked']) : 0;
+			$totals['worked'] += $row['seconds_worked'];
+		}
+
+        // -> get list of resolved tickets
+		$res = hesk_dbQuery("SELECT `owner`, COUNT(*) AS `cnt` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `owner` IN ('" . implode("','", array_keys($admins) ) . "') AND `status`='3' AND {$hesk_settings['dt_sql']} GROUP BY `owner`");
+
+		// -> update resolved ticket list values
+		while ($row = hesk_dbFetchAssoc($res))
+		{
+			$tickets[$row['owner']]['resolved'] += $row['cnt'];
+			$totals['resolved'] += $row['cnt'];
+		}
+
+        // -> get number of replies
+		$res = hesk_dbQuery("SELECT `staffid`, COUNT(*) AS `cnt`, COUNT(DISTINCT `replyto`) AS `tcnt` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `staffid` IN ('" . implode("','", array_keys($admins) ) . "') AND {$hesk_settings['dt_sql']} GROUP BY `staffid`");
+
+		// -> update number of replies values
+		while ($row = hesk_dbFetchAssoc($res))
+		{
+			$tickets[$row['staffid']]['tickets'] += $row['tcnt'];
+			$tickets[$row['staffid']]['replies'] += $row['cnt'];
+
+			$totals['tickets'] += $row['tcnt'];
+			$totals['replies'] += $row['cnt'];
+		}
+	}
+	// II. OTHER STAFF may only see their own stats
+	else
+	{
+		$admins[$_SESSION['id']] = $_SESSION['name'];
+
+        // -> get list of tickets
+		$res = hesk_dbQuery("SELECT COUNT(*) AS `cnt`".($hesk_settings['time_worked'] ? ", SUM( TIME_TO_SEC(`time_worked`) ) AS `seconds_worked`" : '')." FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `owner` = '" . intval($_SESSION['id']) . "' AND {$hesk_settings['dt_sql']}");
+        $row = hesk_dbFetchAssoc($res);
+
+        // -> update ticket values
+    	$tickets[$_SESSION['id']]['asstickets'] = $row['cnt'];
+		$totals['asstickets'] = $row['cnt'];
+    	$tickets[$_SESSION['id']]['worked'] = $hesk_settings['time_worked'] ? hesk_SecondsToHHMMSS($row['seconds_worked']) : 0;
+		$totals['worked'] += $row['seconds_worked'];
+
+        // -> get list of resolved tickets
+		$res = hesk_dbQuery("SELECT COUNT(*) AS `cnt` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `owner` = '" . intval($_SESSION['id']) . "' AND `status`='3' AND {$hesk_settings['dt_sql']}");
+        $row = hesk_dbFetchAssoc($res);
+
+        // -> update resolved ticket values
+    	$tickets[$_SESSION['id']]['resolved'] = $row['cnt'];
+		$totals['resolved'] = $row['cnt'];
+
+        // -> get number of replies
+		$res = hesk_dbQuery("SELECT COUNT(*) AS `cnt`, COUNT(DISTINCT `replyto`) AS `tcnt` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `staffid` = '" . intval($_SESSION['id']) . "' AND {$hesk_settings['dt_sql']}");
+        $row = hesk_dbFetchAssoc($res);
+
+		$tickets[$_SESSION['id']]['tickets'] = $row['tcnt'];
+		$tickets[$_SESSION['id']]['replies'] = $row['cnt'];
+
+		$totals['tickets'] = $row['tcnt'];
+		$totals['replies'] = $row['cnt'];
+
+	}
+
+	// Convert total seconds worked to HH:MM:SS
+	$totals['worked'] = $hesk_settings['time_worked'] ? hesk_SecondsToHHMMSS($totals['worked']) : 0;
+
+	// Get total opened by tickets
+	$res = hesk_dbQuery("SELECT `openedby`, COUNT(*) AS `cnt` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `openedby` IN ('" . implode("','", array_keys($admins) ) . "') AND DATE(`dt`) BETWEEN '" . hesk_dbEscape($date_from) . "' AND '" . hesk_dbEscape($date_to) . "' GROUP BY `openedby`");
+
+	// -> update ticket list values
+	while ($row = hesk_dbFetchAssoc($res))
+	{
+		$tickets[$row['openedby']]['openedby'] += $row['cnt'];
+		$totals['openedby'] += $row['cnt'];
+	}
+	?>
+    <div class="reports__table">
+	    <table id="default-table" class="table sindu-table sindu_origin_table">
+            <thead>
+            <tr>
+                <th><?php echo $hesklang['user']; ?></th>
+                <th><?php echo $hesklang['numsub']; ?></th>
+                <th><?php echo $hesklang['ticass']; ?></th>
+                <th><?php echo $hesklang['topen']; ?></th>
+                <th><?php echo $hesklang['closed']; ?></th>
+                <th><?php echo $hesklang['ticall']; ?></th>
+                <th><?php echo $hesklang['replies']; ?></th>
+                <?php
+                if ($hesk_settings['time_worked'])
+                {
+                    echo '<th>'.$hesklang['ts'].'</th>';
+                }
+                ?>
+            </tr>
+            </thead>
+
+	<?php
+	$num_tickets = count($tickets);
+	if ($num_tickets > 10)
+	{
+	?>
+	      <tr>
+	        <td><b><?php echo $hesklang['totals']; ?></b></td>
+            <td><b><?php echo $totals['openedby']; ?></b></td>
+	        <td><b><?php echo $totals['asstickets']; ?></b></td>
+	        <td><b><?php echo $totals['asstickets']-$totals['resolved']; ?></b></td>
+	        <td><b><?php echo $totals['resolved']; ?></b></td>
+	        <td><b><?php echo $totals['tickets']; ?></b></td>
+	        <td><b><?php echo $totals['replies']; ?></b></td>
+			<?php
+			if ($hesk_settings['time_worked'])
+			{
+				echo '<td><b>'.$totals['worked'].'</b></td>';
+			}
+			?>
+	      </tr>
+	<?php
+	}
+
+	foreach ($tickets as $k => $d)
+	{
+	    ?>
+	      <tr>
+	        <td><?php echo $admins[$k]; ?></td>
+            <td><?php echo $d['openedby']; ?></td>
+	        <td><?php echo $d['asstickets']; ?></td>
+	        <td><?php echo $d['asstickets']-$d['resolved']; ?></td>
+	        <td><?php echo $d['resolved']; ?></td>
+	        <td><?php echo $d['tickets']; ?></td>
+	        <td><?php echo $d['replies']; ?></td>
+			<?php
+			if ($hesk_settings['time_worked'])
+			{
+				echo '<td>'.$d['worked'].'</td>';
+			}
+			?>
+	      </tr>
+	    <?php
+	}
+	?>
+	      <tr class="total">
+	        <td><b><?php echo $hesklang['totals']; ?></b></td>
+            <td><b><?php echo $totals['openedby']; ?></b></td>
+	        <td><b><?php echo $totals['asstickets']; ?></b></td>
+	        <td><b><?php echo $totals['asstickets']-$totals['resolved']; ?></b></td>
+	        <td><b><?php echo $totals['resolved']; ?></b></td>
+	        <td><b><?php echo $totals['tickets']; ?></b></td>
+	        <td><b><?php echo $totals['replies']; ?></b></td>
+			<?php
+			if ($hesk_settings['time_worked'])
+			{
+				echo '<td><b>'.$totals['worked'].'</b></td>';
+			}
+			?>
+	      </tr>
+	    </table>
+    </div>
+    <?php
+} // END hesk_ticketsByUser
+
+
+function hesk_ticketsByMonth()
+{
+	global $hesk_settings, $hesklang, $date_from, $date_to, $can_run_reports_full;
+
+	$tickets = array();
+    $totals = array('all' => 0, 'resolved' => 0, 'worked' => 0);
+	$dt = MonthsArray($date_from,$date_to);
+
+	// Pre-populate date values
+	foreach ($dt as $month)
+	{
+		$tickets[$month] = array(
+		'all' => 0,
+		'resolved' => 0,
+		'worked' => '',
+		);
+	}
+
+	// SQL query for all
+    $res = hesk_dbQuery("SELECT YEAR(`dt`) AS `myyear`, MONTH(`dt`) AS `mymonth`, COUNT(*) AS `cnt`".($hesk_settings['time_worked'] ? ", SUM( TIME_TO_SEC(`time_worked`) ) AS `seconds_worked`" : '')." FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE " . ( $can_run_reports_full ? '1' : "`owner` = '" . intval($_SESSION['id']) . "'" ) . " AND {$hesk_settings['dt_sql']} GROUP BY `myyear`,`mymonth`");
+
+	// Update ticket values
+	while ($row = hesk_dbFetchAssoc($res))
+	{
+		if ( ! $hesk_settings['time_worked'])
+		{
+			$row['seconds_worked'] = 0;
+		}
+
+    	$row['mymonth'] = sprintf('%02d',$row['mymonth']);
+		$tickets[$row['myyear'].'-'.$row['mymonth'].'-01']['all'] += $row['cnt'];
+		$tickets[$row['myyear'].'-'.$row['mymonth'].'-01']['worked'] = $hesk_settings['time_worked'] ? hesk_SecondsToHHMMSS($row['seconds_worked']) : 0;
+	    $totals['all'] += $row['cnt'];
+		$totals['worked'] += $row['seconds_worked'];
+	}
+
+	// SQL query for resolved
+	$res = hesk_dbQuery("SELECT YEAR(`dt`) AS `myyear`, MONTH(`dt`) AS `mymonth`, COUNT(*) AS `cnt` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE " . ( $can_run_reports_full ? '1' : "`owner` = '" . intval($_SESSION['id']) . "'" ) . " AND `status` = '3' AND {$hesk_settings['dt_sql']} GROUP BY `myyear`,`mymonth`");
+
+	// Update ticket values
+	while ($row = hesk_dbFetchAssoc($res))
+	{
+    	$row['mymonth'] = sprintf('%02d',$row['mymonth']);
+		$tickets[$row['myyear'].'-'.$row['mymonth'].'-01']['resolved'] += $row['cnt'];
+	    $totals['resolved'] += $row['cnt'];
+	}
+
+	// Convert total seconds worked to HH:MM:SS
+	$totals['worked'] = $hesk_settings['time_worked'] ? hesk_SecondsToHHMMSS($totals['worked']) : 0;
+
+	?>
+    <div class="reports__table">
+	    <table id="default-table" class="table sindu-table sindu_origin_table">
+            <thead>
+            <tr>
+                <th><?php echo $hesklang['month']; ?></th>
+                <th><?php echo $hesklang['atik']; ?></th>
+                <th><?php echo $hesklang['topen']; ?></th>
+                <th><?php echo $hesklang['closed']; ?></th>
+                <?php
+                if ($hesk_settings['time_worked'])
+                {
+                    echo '<th>'.$hesklang['ts'].'</th>';
+                }
+                ?>
+            </tr>
+            </thead>
+
+	<?php
+	$num_tickets = count($tickets);
+	if ($num_tickets > 10)
+	{
+	?>
+	      <tr>
+	        <td><b><?php echo $hesklang['totals']; ?></b></td>
+	        <td><b><?php echo $totals['all']; ?></b></td>
+	        <td><b><?php echo $totals['all']-$totals['resolved']; ?></b></td>
+	        <td><b><?php echo $totals['resolved']; ?></b></td>
+			<?php
+			if ($hesk_settings['time_worked'])
+			{
+				echo '<td><b>'.$totals['worked'].'</b></td>';
+			}
+			?>
+	      </tr>
+	<?php
+	}
+
+	foreach ($tickets as $k => $d)
+	{
+	    ?>
+	      <tr>
+	        <td><?php echo hesk_dateToString($k,0,0,1); ?></td>
+	        <td><?php echo $d['all']; ?></td>
+	        <td><?php echo $d['all']-$d['resolved']; ?></td>
+	        <td><?php echo $d['resolved']; ?></td>
+			<?php
+			if ($hesk_settings['time_worked'])
+			{
+				echo '<td>'.$d['worked'].'</td>';
+			}
+			?>
+	      </tr>
+	    <?php
+	}
+	?>
+	      <tr class="total">
+	        <td><b><?php echo $hesklang['totals']; ?></b></td>
+	        <td><b><?php echo $totals['all']; ?></b></td>
+	        <td><b><?php echo $totals['all']-$totals['resolved']; ?></b></td>
+	        <td><b><?php echo $totals['resolved']; ?></b></td>
+			<?php
+			if ($hesk_settings['time_worked'])
+			{
+				echo '<td><b>'.$totals['worked'].'</b></td>';
+			}
+			?>
+	      </tr>
+	    </table>
+    </div>
+    <?php
+} // END hesk_ticketsByMonth
+
+
+function hesk_ticketsByDay()
+{
+	global $hesk_settings, $hesklang, $date_from, $date_to, $can_run_reports_full;
+
+	$tickets = array();
+    $totals = array('all' => 0, 'resolved' => 0, 'worked' => 0);
+	$dt = DateArray($date_from,$date_to);
+
+	// Pre-populate date values
+	foreach ($dt as $day)
+	{
+		$tickets[$day] = array(
+		'all' => 0,
+		'resolved' => 0,
+		'worked' => '',
+		);
+	}
+
+	// SQL query for all
+	$res = hesk_dbQuery("SELECT DATE(`dt`) AS `mydt`, COUNT(*) AS `cnt`".($hesk_settings['time_worked'] ? ", SUM( TIME_TO_SEC(`time_worked`) ) AS `seconds_worked`" : '')." FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE " . ( $can_run_reports_full ? '1' : "`owner` = '" . intval($_SESSION['id']) . "'" ) . " AND {$hesk_settings['dt_sql']} GROUP BY `mydt`");
+
+	// Update ticket values
+	while ($row = hesk_dbFetchAssoc($res))
+	{
+		if ( ! $hesk_settings['time_worked'])
+		{
+			$row['seconds_worked'] = 0;
+		}
+
+		$tickets[$row['mydt']]['all'] += $row['cnt'];
+		$tickets[$row['mydt']]['worked'] = $hesk_settings['time_worked'] ? hesk_SecondsToHHMMSS($row['seconds_worked']) : 0;
+	    $totals['all'] += $row['cnt'];
+		$totals['worked'] += $row['seconds_worked'];
+	}
+
+	// SQL query for resolved
+	$res = hesk_dbQuery("SELECT DATE(`dt`) AS `mydt`, COUNT(*) AS `cnt` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE " . ( $can_run_reports_full ? '1' : "`owner` = '" . intval($_SESSION['id']) . "'" ) . " AND `status`='3' AND {$hesk_settings['dt_sql']} GROUP BY `mydt`");
+
+	// Update ticket values
+	while ($row = hesk_dbFetchAssoc($res))
+	{
+		$tickets[$row['mydt']]['resolved'] += $row['cnt'];
+	    $totals['resolved'] += $row['cnt'];
+	}
+
+	// Convert total seconds worked to HH:MM:SS
+	$totals['worked'] = $hesk_settings['time_worked'] ? hesk_SecondsToHHMMSS($totals['worked']) : 0;
+
+	?>
+    <div class="reports__table">
+	    <table id="default-table" class="table sindu-table sindu_origin_table">
+            <thead>
+            <tr>
+                <th><?php echo $hesklang['date']; ?></th>
+                <th><?php echo $hesklang['atik']; ?></th>
+                <th><?php echo $hesklang['topen']; ?></th>
+                <th><?php echo $hesklang['closed']; ?></th>
+                <?php
+                if ($hesk_settings['time_worked'])
+                {
+                    echo '<th>'.$hesklang['ts'].'</th>';
+                }
+                ?>
+            </tr>
+            </thead>
+
+	<?php
+	$num_tickets = count($tickets);
+	if ($num_tickets > 10)
+	{
+	?>
+	      <tr>
+	        <td><b><?php echo $hesklang['totals']; ?></b></td>
+	        <td><b><?php echo $totals['all']; ?></b></td>
+	        <td><b><?php echo $totals['all']-$totals['resolved']; ?></b></td>
+	        <td><b><?php echo $totals['resolved']; ?></b></td>
+			<?php
+			if ($hesk_settings['time_worked'])
+			{
+				echo '<td><b>'.$totals['worked'].'</b></td>';
+			}
+			?>
+	      </tr>
+	<?php
+	}
+
+	foreach ($tickets as $k => $d)
+	{
+	    ?>
+	      <tr>
+	        <td><?php echo hesk_dateToString($k); ?></td>
+	        <td><?php echo $d['all']; ?></td>
+	        <td><?php echo $d['all']-$d['resolved']; ?></td>
+	        <td><?php echo $d['resolved']; ?></td>
+			<?php
+			if ($hesk_settings['time_worked'])
+			{
+				echo '<td>'.$d['worked'].'</td>';
+			}
+			?>
+	      </tr>
+	    <?php
+	}
+	?>
+	      <tr class="total">
+	        <td><b><?php echo $hesklang['totals']; ?></b></td>
+	        <td><b><?php echo $totals['all']; ?></b></td>
+	        <td><b><?php echo $totals['all']-$totals['resolved']; ?></b></td>
+	        <td><b><?php echo $totals['resolved']; ?></b></td>
+			<?php
+			if ($hesk_settings['time_worked'])
+			{
+				echo '<td><b>'.$totals['worked'].'</b></td>';
+			}
+			?>
+	      </tr>
+	    </table>
+    </div>
+    <?php
+} // END hesk_ticketsByDay
+?>
+</div>
\ No newline at end of file
diff --git a/hesk/admin/resend_notification.php b/hesk/admin/resend_notification.php
new file mode 100644
index 0000000..5aee78d
--- /dev/null
+++ b/hesk/admin/resend_notification.php
@@ -0,0 +1,144 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+require(HESK_PATH . 'inc/email_functions.inc.php');
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+// Check permissions for this feature
+hesk_checkPermission('can_view_tickets');
+
+// A security check
+hesk_token_check('POST');
+
+// Ticket ID
+$trackingID = hesk_cleanID() or die($hesklang['int_error'].': '.$hesklang['no_trackID']);
+
+// Ticket details
+$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `trackid`='".hesk_dbEscape($trackingID)."' LIMIT 1");
+if (hesk_dbNumRows($res) != 1)
+{
+	hesk_error($hesklang['ticket_not_found']);
+}
+$ticket = hesk_dbFetchAssoc($res);
+
+// Do we have permission to view this ticket?
+if ($ticket['owner'] && $ticket['owner'] != $_SESSION['id'] && ! hesk_checkPermission('can_view_ass_others',0))
+{
+    // Maybe this user is allowed to view tickets he/she assigned?
+    if ( ! $can_view_ass_by || $ticket['assignedby'] != $_SESSION['id'])
+    {
+        hesk_error($hesklang['ycvtao']);
+    }
+}
+
+if ( ! $ticket['owner'] && ! hesk_checkPermission('can_view_unassigned',0))
+{
+	hesk_error($hesklang['ycovtay']);
+}
+
+// Is this user allowed to view tickets inside this category?
+hesk_okCategory($ticket['category']);
+
+// Reply or original message?
+$reply_id  = intval( hesk_GET('reply', 0) );
+
+if ($reply_id > 0)
+{
+    $result = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `id`={$reply_id} AND `replyto`=".intval($ticket['id'])." LIMIT 1");
+    if (hesk_dbNumRows($res) != 1)
+    {
+        hesk_error($hesklang['ernf']);
+    }
+
+    $reply = hesk_dbFetchAssoc($result);
+
+    $ticket['message'] = $reply['message'];
+}
+
+/* --> Prepare message */
+
+// 1. Generate the array with ticket info that can be used in emails
+$info = array(
+'email'			=> $ticket['email'],
+'category'		=> $ticket['category'],
+'priority'		=> $ticket['priority'],
+'owner'			=> $ticket['owner'],
+'trackid'		=> $ticket['trackid'],
+'status'		=> $ticket['status'],
+'name'			=> $ticket['name'],
+'subject'		=> $ticket['subject'],
+'message'		=> $ticket['message'],
+'attachments'	=> $ticket['attachments'],
+'dt'			=> hesk_date($ticket['dt'], true),
+'lastchange'	=> hesk_date($ticket['lastchange'], true),
+'id'			=> $ticket['id'],
+'time_worked'   => $ticket['time_worked'],
+'last_reply_by' => hesk_getReplierName($ticket),
+);
+
+// 2. Add custom fields to the array
+foreach ($hesk_settings['custom_fields'] as $k => $v)
+{
+	$info[$k] = $v['use'] ? $ticket[$k] : '';
+}
+
+// 3. Make sure all values are properly formatted for email
+$ticket = hesk_ticketToPlain($info, 1, 0);
+
+// Notification of a reply
+if ($reply_id > 0)
+{
+    // Reply by staff, send notification to customer
+    if ($reply['staffid'])
+    {
+        hesk_notifyCustomer('new_reply_by_staff');
+    }
+    // Reply by customer, notify assigned staff?
+    elseif ($ticket['owner'])
+    {
+        hesk_notifyAssignedStaff(false, 'new_reply_by_customer', 'notify_reply_my');
+    }
+    // Reply by customer, notify staff
+    else
+    {
+        hesk_notifyStaff('new_reply_by_customer',"`notify_reply_unassigned`='1'");
+    }
+
+    hesk_process_messages($hesklang['rns'],'admin_ticket.php?track='.$trackingID.'&Refresh='.rand(10000,99999),'SUCCESS');
+}
+
+// Notification of the original ticket
+hesk_notifyCustomer();
+
+// Notify staff?
+if ($ticket['owner'])
+{
+    hesk_notifyAssignedStaff(false, 'ticket_assigned_to_you');
+}
+else
+{
+    hesk_notifyStaff('new_ticket_staff', "`notify_new_unassigned`='1'");
+}
+
+hesk_process_messages($hesklang['tns'],'admin_ticket.php?track='.$trackingID.'&Refresh='.rand(10000,99999),'SUCCESS');
diff --git a/hesk/admin/service_messages.php b/hesk/admin/service_messages.php
new file mode 100644
index 0000000..a431c15
--- /dev/null
+++ b/hesk/admin/service_messages.php
@@ -0,0 +1,663 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+/* Check permissions for this feature */
+hesk_checkPermission('can_service_msg');
+
+// Define required constants
+define('LOAD_TABS',1);
+define('WYSIWYG',1);
+
+// Do we need to show the language options?
+$hesk_settings['show_language'] = (count($hesk_settings['languages']) > 1);
+
+// What should we do?
+if ( $action = hesk_REQUEST('a') )
+{
+	if ($action == 'edit_sm') {edit_sm();}
+	elseif ( defined('HESK_DEMO') ) {hesk_process_messages($hesklang['ddemo'], 'service_messages.php', 'NOTICE');}
+	elseif ($action == 'new_sm') {new_sm();}
+	elseif ($action == 'save_sm') {save_sm();}
+	elseif ($action == 'order_sm') {order_sm();}
+	elseif ($action == 'remove_sm') {remove_sm();}
+}
+
+/* Print header */
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+/* Print main manage users page */
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+
+/* This will handle error, success and notice messages */
+if (!hesk_SESSION(array('new_sm', 'errors'))) {
+    hesk_handle_messages();
+}
+
+// Get service messages from database
+$res = hesk_dbQuery('SELECT * FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'service_messages` ORDER BY `order` ASC');
+$num = hesk_dbNumRows($res);
+?>
+<div class="main__content tools">
+    <section class="tools__between-head">
+        <h2><?php echo $hesklang['sm_title']; ?></h2>
+        <?php if ($action !== 'edit_sm' && !isset($_SESSION['preview_sm'])): ?>
+            <div class="btn btn--blue-border" ripple="ripple" data-action="create-service-message"><?php echo $hesklang['new_sm']; ?></div>
+        <?php endif;?>
+    </section>
+    <div class="table-wrapper service-message">
+        <div class="table">
+            <table id="default-table" class="table sindu-table">
+                <thead>
+                <tr>
+                    <th><?php echo $hesklang['sm_mtitle']; ?></th>
+                    <th><?php echo $hesklang['sm_style']; ?></th>
+                    <?php
+                    if ($hesk_settings['show_language'])
+                    {
+                        ?>
+                        <th><?php echo $hesklang['lgs']; ?></th>
+                        <?php
+                    }
+                    ?>
+                    <th><?php echo $hesklang['sm_author']; ?></th>
+                    <th><?php echo $hesklang['sm_type']; ?></th>
+                    <th></th>
+                </tr>
+                </thead>
+                <tbody>
+                <?php if ($num < 1): ?>
+                <tr>
+                    <td colspan="<?php echo $hesk_settings['show_language'] ? 2 : 1; ?>">
+                        <?php echo $hesklang['no_sm']; ?>
+                    </td>
+                </tr>
+                <?php
+                else:
+                    // List of staff
+                    if (!isset($admins)) {
+                        $admins = array();
+                        $res2 = hesk_dbQuery("SELECT `id`,`name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users`");
+                        while ($row=hesk_dbFetchAssoc($res2))
+                        {
+                            $admins[$row['id']]=$row['name'];
+                        }
+                    }
+
+                    $k = 1;
+
+                    while ($sm=hesk_dbFetchAssoc($res)) {
+                        switch ($sm['style']) {
+                            case 1:
+                                $sm_style = "success";
+                                break;
+                            case 2:
+                                $sm_style = "info";
+                                break;
+                            case 3:
+                                $sm_style = "notice";
+                                break;
+                            case 4:
+                                $sm_style = "error";
+                                break;
+                            default:
+                                $sm_style = "none";
+                        }
+
+                        $table_row = '';
+                        if (isset($_SESSION['smord']) && $_SESSION['smord'] == $sm['id']) {
+                            $table_row = 'class="ticket-new"';
+                            unset($_SESSION['smord']);
+                        }
+
+                        $type = $sm['type'] ? $hesklang['sm_draft']: $hesklang['sm_published'];
+                        ?>
+                        <tr <?php echo $table_row; ?>>
+                            <td><?php echo $sm['title']; ?></td>
+                            <td>
+                                <div class="style <?php echo $sm_style; ?>">
+                                    <?php echo $hesklang['sm_' . $sm_style]; ?>
+                                </div>
+                            </td>
+                            <?php
+                            if ($hesk_settings['show_language'])
+                            {
+                                ?>
+                                <td><?php echo strlen($sm['language']) ? $sm['language'] : $hesklang['all']; ?></td>
+                                <?php
+                            }
+                            ?>
+                            <td><?php echo (isset($admins[$sm['author']]) ? $admins[$sm['author']] : $hesklang['e_udel']); ?></td>
+                            <td><?php echo $type; ?></td>
+                            <td class="nowrap buttons">
+                                <?php $modal_id = hesk_generate_delete_modal($hesklang['confirm_deletion'],
+                                    $hesklang['del_sm'],
+                                    'service_messages.php?a=remove_sm&amp;id='. $sm['id'] .'&amp;token='. hesk_token_echo(0)); ?>
+                                <p>
+                                    <?php
+                                    if ($num > 1)
+                                    {
+                                        if ($k == 1)
+                                        {
+                                            ?>
+                                            <a href="#" style="visibility: hidden">
+                                                <svg class="icon icon-chevron-up">
+                                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                                </svg>
+                                            </a>
+                                            <a href="service_messages.php?a=order_sm&amp;id=<?php echo $sm['id']; ?>&amp;move=15&amp;token=<?php hesk_token_echo(); ?>"
+                                               title="<?php echo $hesklang['move_dn']; ?>">
+                                                <svg class="icon icon-chevron-down">
+                                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                                </svg>
+                                            </a>
+                                            <?php
+                                        }
+                                        elseif ($k == $num)
+                                        {
+                                            ?>
+                                            <a href="service_messages.php?a=order_sm&amp;id=<?php echo $sm['id']; ?>&amp;move=-15&amp;token=<?php hesk_token_echo(); ?>"
+                                               title="<?php echo $hesklang['move_up']; ?>">
+                                                <svg class="icon icon-chevron-up">
+                                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                                </svg>
+                                            </a>
+                                            <a href="#" style="visibility: hidden"
+                                               title="<?php echo $hesklang['move_dn']; ?>">
+                                                <svg class="icon icon-chevron-down">
+                                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                                </svg>
+                                            </a>
+                                            <?php
+                                        }
+                                        else
+                                        {
+                                            ?>
+                                            <a href="service_messages.php?a=order_sm&amp;id=<?php echo $sm['id']; ?>&amp;move=-15&amp;token=<?php hesk_token_echo(); ?>"
+                                               title="<?php echo $hesklang['move_up']; ?>">
+                                                <svg class="icon icon-chevron-up">
+                                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                                </svg>
+                                            </a>
+                                            <a href="service_messages.php?a=order_sm&amp;id=<?php echo $sm['id']; ?>&amp;move=15&amp;token=<?php hesk_token_echo(); ?>"
+                                               title="<?php echo $hesklang['move_dn']; ?>">
+                                                <svg class="icon icon-chevron-down">
+                                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                                                </svg>
+                                            </a>
+                                            <?php
+                                        }
+                                    }
+                                    ?>
+                                    <a href="service_messages.php?a=edit_sm&amp;id=<?php echo $sm['id']; ?>" class="edit" title="<?php echo $hesklang['edit']; ?>">
+                                        <svg class="icon icon-edit-ticket">
+                                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-edit-ticket"></use>
+                                        </svg>
+                                    </a>
+                                    <a href="javascript:" class="delete" title="<?php echo $hesklang['delete']; ?>" data-modal="[data-modal-id='<?php echo $modal_id; ?>']">
+                                        <svg class="icon icon-delete">
+                                            <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-delete"></use>
+                                        </svg>
+                                    </a>
+                                </p>
+                            </td>
+                        </tr>
+                        <?php
+                        $k++;
+                    } // End while
+                ?>
+                <?php endif; ?>
+                </tbody>
+            </table>
+        </div>
+    </div>
+</div>
+<?php
+if ($hesk_settings['kb_wysiwyg'])
+{
+    ?>
+    <script>
+        tinymce.init({
+            selector: '#content',
+            convert_urls: false,
+            branding: false,
+            browser_spellcheck: true,
+            toolbar: 'undo redo | styleselect fontselect fontsizeselect | bold italic underline | alignleft aligncenter alignright alignjustify | forecolor backcolor | bullist numlist outdent indent | link unlink image codesample code',
+            plugins: 'charmap code codesample image link lists table',
+        });
+    </script>
+    <?php
+}
+?>
+<div class="right-bar service-message-create" <?php if ($action === 'edit_sm' || isset($_SESSION['preview_sm']) || hesk_SESSION(array('new_sm','errors'))) {echo 'style="display: block"';} ?>>
+    <div class="right-bar__body form" data-step="1">
+        <h3 class="">
+            <a href="<?php echo $action === 'edit_sm' || isset($_SESSION['preview_sm']) ? 'service_messages.php' : 'javascript:' ?>">
+                <svg class="icon icon-back">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-back"></use>
+                </svg>
+                <span><?php echo hesk_SESSION('edit_sm') ? $hesklang['edit_sm'] : $hesklang['new_sm']; ?></span>
+            </a>
+        </h3>
+        <?php
+        if (hesk_SESSION(array('new_sm', 'errors'))) {
+            hesk_handle_messages();
+        }
+
+        /* Do we have a service message to preview? */
+        if (isset($_SESSION['preview_sm'])) {
+            hesk_service_message($_SESSION['new_sm']);
+        }
+        ?>
+        <ul class="step-bar">
+            <li data-link="1" data-all="2"><?php echo $hesklang['sm_content']; ?></li>
+            <li data-link="2" data-all="2"><?php echo $hesklang['sm_settings']; ?></li>
+        </ul>
+        <form action="service_messages.php" method="post" name="form1" class="form <?php echo hesk_SESSION(array('new_sm','errors')) ? 'invalid' : ''; ?>">
+            <div class="step-slider">
+                <div class="step-item step-1">
+                    <div class="form-group">
+                        <label for="sm-title"><?php echo $hesklang['sm_mtitle']; ?></label>
+                        <input id="sm-title" type="text" name="title" class="form-control <?php echo in_array('title', hesk_SESSION(array('new_sm','errors'))) ? 'isError' : ''; ?>" maxlength="255" <?php if (isset($_SESSION['new_sm']['title'])) {echo 'value="'.$_SESSION['new_sm']['title'].'"';} ?>>
+                    </div>
+                    <div class="form-group" style="width: 100%">
+                        <label for="content"><?php echo $hesklang['sm_msg']; ?></label>
+                        <textarea class="form-control" name="message" id="content" style="height: 300px;"><?php if (isset($_SESSION['new_sm']['message'])) {echo $_SESSION['new_sm']['message'];} ?></textarea>
+                    </div>
+                </div>
+                <div class="step-item step-2">
+                    <h4><?php echo $hesklang['sm_style']; ?></h4>
+                    <div class="styles__radio">
+                        <label class="none">
+                            <input type="radio" value="0" name="style" <?php if (!isset($_SESSION['new_sm']['style']) || (isset($_SESSION['new_sm']['style']) && $_SESSION['new_sm']['style'] == 0) ) {echo 'checked';} ?>>
+                            <svg class="icon icon-tick">
+                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                            </svg>
+                            <span><?php echo $hesklang['sm_none']; ?></span>
+                        </label>
+                        <label class="success">
+                            <input type="radio" value="1" name="style" <?php if (isset($_SESSION['new_sm']['style']) && $_SESSION['new_sm']['style'] == 1 ) {echo 'checked';} ?>>
+                            <svg class="icon icon-tick">
+                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                            </svg>
+                            <span><?php echo $hesklang['sm_success']; ?></span>
+                        </label>
+                        <label class="info">
+                            <input type="radio" value="2" name="style" <?php if (isset($_SESSION['new_sm']['style']) && $_SESSION['new_sm']['style'] == 2) {echo 'checked';} ?>>
+                            <svg class="icon icon-tick">
+                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                            </svg>
+                            <span><?php echo $hesklang['sm_info']; ?></span>
+                        </label>
+                        <label class="notice">
+                            <input type="radio" value="3" name="style" <?php if (isset($_SESSION['new_sm']['style']) && $_SESSION['new_sm']['style'] == 3) {echo 'checked';} ?>>
+                            <svg class="icon icon-tick">
+                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                            </svg>
+                            <span><?php echo $hesklang['sm_notice']; ?></span>
+                        </label>
+                        <label class="error">
+                            <input type="radio" value="4" name="style" <?php if (isset($_SESSION['new_sm']['style']) && $_SESSION['new_sm']['style'] == 4) {echo 'checked';} ?>>
+                            <svg class="icon icon-tick">
+                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                            </svg>
+                            <span><?php echo $hesklang['sm_error']; ?></span>
+                        </label>
+                    </div>
+                    <section class="param">
+                        <span><?php echo $hesklang['sm_type']; ?></span>
+                        <div class="dropdown-select center out-close">
+                            <select name="type">
+                                <option value="0" <?php if (!isset($_SESSION['new_sm']['type']) || (isset($_SESSION['new_sm']['type']) && $_SESSION['new_sm']['type'] == 0) ) {echo 'selected="selected"';} ?>>
+                                    <?php echo $hesklang['sm_published']; ?>
+                                </option>
+                                <option value="1" <?php if (isset($_SESSION['new_sm']['type']) && $_SESSION['new_sm']['type'] == 1) {echo 'selected="selected"';} ?>>
+                                    <?php echo $hesklang['sm_draft']; ?>
+                                </option>
+                            </select>
+                        </div>
+                    </section>
+                    <?php if ($hesk_settings['show_language']): ?>
+                    <section class="param">
+                        <span><?php echo $hesklang['lgs']; ?></span>
+                        <div class="dropdown-select center out-close">
+                            <select name="language">
+                                <option value=""><?php echo $hesklang['all']; ?></option>
+                                <?php foreach ($hesk_settings['languages'] as $lang => $v): ?>
+                                    <option <?php echo (isset($_SESSION['new_sm']['language']) && $_SESSION['new_sm']['language'] == $lang ? 'selected="selected"' : ''); ?>>
+                                        <?php echo $lang; ?>
+                                    </option>
+                                <?php endforeach; ?>
+                            </select>
+                        </div>
+                    </section>
+                    <?php endif; ?>
+                </div>
+            </div>
+            <div class="right-bar__footer">
+                <button type="button" class="btn btn-border" ripple="ripple" data-action="back"><?php echo $hesklang['wizard_back']; ?></button>
+                <button type="button" class="btn btn-full next" data-action="next" ripple="ripple"><?php echo $hesklang['sm_go_to_settings']; ?></button>
+                <?php if (isset($_SESSION['edit_sm'])): ?>
+                    <input type="hidden" name="a" value="save_sm" />
+                    <input type="hidden" name="id" value="<?php echo intval($_SESSION['new_sm']['id']); ?>" />
+                <?php else: ?>
+                    <input type="hidden" name="a" value="new_sm" />
+                <?php endif; ?>
+                <button type="submit" name="sm_preview" class="btn btn-border preview" ripple="ripple"><?php echo $hesklang['sm_preview']; ?></button>
+                <button type="submit" name="sm_save" class="btn btn-full save" ripple="ripple"><?php echo $hesklang['sm_save']; ?></button>
+                <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>" />
+            </div>
+        </form>
+    </div>
+</div>
+<?php
+
+if ( isset($_SESSION['new_sm']) && ! isset($_SESSION['edit_sm']) )
+{
+	$_SESSION['new_sm'] = hesk_stripArray($_SESSION['new_sm']);
+}
+
+hesk_cleanSessionVars( array('new_sm', 'preview_sm', 'edit_sm') );
+
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+
+/*** START FUNCTIONS ***/
+
+
+function save_sm()
+{
+	global $hesk_settings, $hesklang, $listBox;
+    global $hesk_error_buffer;
+
+	// A security check
+	# hesk_token_check('POST');
+
+    $hesk_error_buffer = array();
+
+	// Get service messageID
+	$id = intval( hesk_POST('id') ) or hesk_error($hesklang['sm_e_id']);
+
+	$style = intval( hesk_POST('style', 0) );
+	if ($style > 4 || $style < 0)
+	{
+    	$style = 0;
+	}
+
+    $type  = empty($_POST['type']) ? 0 : 1;
+    $title = hesk_input( hesk_POST('title') ) or $hesk_error_buffer[] = $hesklang['sm_e_title'];
+	$message = hesk_getHTML( hesk_POST('message') );
+
+    // Clean the HTML code
+    require(HESK_PATH . 'inc/htmlpurifier/HeskHTMLPurifier.php');
+    $purifier = new HeskHTMLPurifier($hesk_settings['cache_dir']);
+    $message = $purifier->heskPurify($message);
+
+    // Any errors?
+    if (count($hesk_error_buffer))
+    {
+		$_SESSION['edit_sm'] = true;
+
+		$_SESSION['new_sm'] = array(
+		'id' => $id,
+		'style' => $style,
+		'type' => $type,
+		'title' => $title,
+		'message' => hesk_input( hesk_POST('message') ),
+        'errors' => array('title')
+		);
+
+		$tmp = '';
+		foreach ($hesk_error_buffer as $error)
+		{
+			$tmp .= "<li>$error</li>\n";
+		}
+		$hesk_error_buffer = $tmp;
+
+    	$hesk_error_buffer = $hesklang['rfm'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
+    	hesk_process_messages($hesk_error_buffer,'service_messages.php');
+    }
+
+	// Just preview the message?
+	if ( isset($_POST['sm_preview']) )
+	{
+    	$_SESSION['preview_sm'] = true;
+		$_SESSION['edit_sm'] = true;
+
+		$_SESSION['new_sm'] = array(
+		'id' => $id,
+		'style' => $style,
+		'type' => $type,
+		'title' => $title,
+		'message' => $message
+		);
+
+		header('Location: service_messages.php');
+		exit;
+	}
+
+	// Update the service message in the database
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."service_messages` SET
+	`author` = '".intval($_SESSION['id'])."',
+	`title` = '".hesk_dbEscape($title)."',
+	`message` = '".hesk_dbEscape($message)."',
+	`style` = '{$style}',
+	`type` = '{$type}'
+	WHERE `id`={$id}");
+
+    $_SESSION['smord'] = $id;
+    hesk_process_messages($hesklang['sm_mdf'],'service_messages.php','SUCCESS');
+
+} // End save_sm()
+
+
+function edit_sm()
+{
+	global $hesk_settings, $hesklang;
+
+	// Get service messageID
+	$id = intval( hesk_GET('id') ) or hesk_error($hesklang['sm_e_id']);
+
+	// Get details from the database
+	$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."service_messages` WHERE `id`={$id} LIMIT 1");
+	if ( hesk_dbNumRows($res) != 1 )
+	{
+    	hesk_error($hesklang['sm_not_found']);
+	}
+	$sm = hesk_dbFetchAssoc($res);
+
+    $_SESSION['smord'] = $id;
+	$_SESSION['new_sm'] = $sm;
+	$_SESSION['edit_sm'] = true;
+
+} // End edit_sm()
+
+
+function order_sm()
+{
+	global $hesk_settings, $hesklang;
+
+	// A security check
+	hesk_token_check();
+
+	// Get ID and move parameters
+	$id    = intval( hesk_GET('id') ) or hesk_error($hesklang['sm_e_id']);
+	$move  = intval( hesk_GET('move') );
+    $_SESSION['smord'] = $id;
+
+	// Update article details
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."service_messages` SET `order`=`order`+".intval($move)." WHERE `id`={$id}");
+
+    // Update order of all service messages
+    update_sm_order();
+
+    $_SESSION['smord'] = $id;
+
+	// Finish
+	header('Location: service_messages.php');
+	exit();
+
+} // End order_sm()
+
+
+function update_sm_order()
+{
+	global $hesk_settings, $hesklang;
+
+	// Get list of current service messages
+	$res = hesk_dbQuery("SELECT `id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."service_messages` ORDER BY `order` ASC");
+
+	// Update database
+	$i = 10;
+	while ( $sm = hesk_dbFetchAssoc($res) )
+	{
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."service_messages` SET `order`=".intval($i)." WHERE `id`='".intval($sm['id'])."'");
+		$i += 10;
+	}
+
+	return true;
+
+} // END update_sm_order()
+
+
+function remove_sm()
+{
+	global $hesk_settings, $hesklang;
+
+	// A security check
+	hesk_token_check();
+
+	// Get ID
+	$id = intval( hesk_GET('id') ) or hesk_error($hesklang['sm_e_id']);
+
+	// Delete the service message
+    hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."service_messages` WHERE `id`={$id}");
+
+	// Were we successful?
+    if ( hesk_dbAffectedRows() == 1 )
+	{
+		hesk_process_messages($hesklang['sm_deleted'],'./service_messages.php','SUCCESS');
+	}
+	else
+	{
+		hesk_process_messages($hesklang['sm_not_found'],'./service_messages.php');
+	}
+
+} // End remove_sm()
+
+
+function new_sm()
+{
+	global $hesk_settings, $hesklang, $listBox;
+    global $hesk_error_buffer;
+
+	// A security check
+	# hesk_token_check('POST');
+
+    $hesk_error_buffer = array();
+
+	$style = intval( hesk_POST('style', 0) );
+	if ($style > 4 || $style < 0)
+	{
+    	$style = 0;
+	}
+
+    $type  = empty($_POST['type']) ? 0 : 1;
+    $language = hesk_input( hesk_POST('language') );
+    if ( ! isset($hesk_settings['languages'][$language]))
+    {
+        $language = '';
+    }
+    $title = hesk_input( hesk_POST('title') ) or $hesk_error_buffer[] = $hesklang['sm_e_title'];
+	$message = hesk_getHTML( hesk_POST('message') );
+
+    // Clean the HTML code
+    require(HESK_PATH . 'inc/htmlpurifier/HeskHTMLPurifier.php');
+    $purifier = new HeskHTMLPurifier($hesk_settings['cache_dir']);
+    $message = $purifier->heskPurify($message);
+
+    // Any errors?
+    if (count($hesk_error_buffer))
+    {
+		$_SESSION['new_sm'] = array(
+		'style' => $style,
+		'type' => $type,
+        'language' => $language,
+		'title' => $title,
+		'message' => hesk_input( hesk_POST('message') ),
+        'errors' => array('title')
+		);
+
+		$tmp = '';
+		foreach ($hesk_error_buffer as $error)
+		{
+			$tmp .= "<li>$error</li>\n";
+		}
+		$hesk_error_buffer = $tmp;
+
+    	$hesk_error_buffer = $hesklang['rfm'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
+    	hesk_process_messages($hesk_error_buffer,'service_messages.php');
+    }
+
+	// Just preview the message?
+	if ( isset($_POST['sm_preview']) )
+	{
+    	$_SESSION['preview_sm'] = true;
+
+		$_SESSION['new_sm'] = array(
+		'style' => $style,
+		'type' => $type,
+        'language' => $language,
+		'title' => $title,
+		'message' => $message,
+		);
+
+		header('Location: service_messages.php');
+		exit;
+	}
+
+	// Get the latest service message order
+	$res = hesk_dbQuery("SELECT `order` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."service_messages` ORDER BY `order` DESC LIMIT 1");
+	$row = hesk_dbFetchRow($res);
+	$my_order = isset($row[0]) ? intval($row[0]) + 10 : 10;
+
+    // Insert service message into database
+	hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."service_messages` (`author`,`title`,`message`,`language`,`style`,`type`,`order`) VALUES (
+    '".intval($_SESSION['id'])."',
+    '".hesk_dbEscape($title)."',
+    '".hesk_dbEscape($message)."',
+    ".(strlen($language) ? "'".hesk_dbEscape($language)."'" : 'NULL').",
+    '{$style}',
+    '{$type}',
+    '{$my_order}'
+    )");
+
+    $_SESSION['smord'] = hesk_dbInsertID();
+    hesk_process_messages($hesklang['sm_added'],'service_messages.php','SUCCESS');
+
+} // End new_sm()
+
+?>
diff --git a/hesk/admin/show_tickets.php b/hesk/admin/show_tickets.php
new file mode 100644
index 0000000..5c814be
--- /dev/null
+++ b/hesk/admin/show_tickets.php
@@ -0,0 +1,84 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+define('CALENDAR',1);
+define('AUTO_RELOAD',1);
+
+/* Check permissions for this feature */
+hesk_checkPermission('can_view_tickets');
+
+/* Print header */
+require_once(HESK_PATH . 'inc/header.inc.php');
+
+/* Print admin navigation */
+require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
+?>
+
+<div class="main__content tickets">
+<div style="margin-left: -16px; margin-right: -24px;">
+<?php
+
+/* This will handle error, success and notice messages */
+hesk_handle_messages();
+?>
+</div>
+<?php
+$header_text = '
+    <section style="display: flex; align-items: center; justify-content: space-between; margin-bottom: 16px">
+        <h2 style="font-size: 18px; font-weight: bold">'. $hesklang['tickets'] .' (%%HESK_TICKET_COUNT%%)</h2>
+        <div class="checkbox-custom">
+            <input type="checkbox" id="reloadCB" onclick="toggleAutoRefresh(this);">
+            <label for="reloadCB">'. $hesklang['arp'] .'</label>&nbsp;<span id="timer"></span>
+            <script type="text/javascript">heskCheckReloading();</script>
+        </div>
+    </section>';
+
+/* Print the list of tickets */
+$is_search = 1;
+require_once(HESK_PATH . 'inc/print_tickets.inc.php');
+
+/* Update staff default settings? */
+if ( ! empty($_GET['def']))
+{
+	hesk_updateStaffDefaults();
+}
+?>
+
+&nbsp;<br />
+
+<?php
+/* Print forms for listing and searching tickets */
+require_once(HESK_PATH . 'inc/show_search_form.inc.php');
+?>
+
+<p>&nbsp;</p>
+<?php
+
+/* Print footer */
+require_once(HESK_PATH . 'inc/footer.inc.php');
+exit();
+
+?>
diff --git a/hesk/admin/test_connection.php b/hesk/admin/test_connection.php
new file mode 100644
index 0000000..2481125
--- /dev/null
+++ b/hesk/admin/test_connection.php
@@ -0,0 +1,110 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+// Get all the required files and functions
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/setup_functions.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+
+hesk_load_database_functions();
+hesk_session_start();
+hesk_dbConnect();
+hesk_isLoggedIn();
+
+// Check permissions for this feature
+hesk_checkPermission('can_man_settings');
+
+// Demo mode?
+if ( defined('HESK_DEMO') )
+{
+	hesk_show_notice($hesklang['ddemo']);
+    exit();
+}
+
+// Test type?
+$test_type = hesk_POST('test');
+
+// Test MySQL connection
+if ($test_type == 'mysql')
+{
+	if ( hesk_testMySQL() )
+	{
+		hesk_show_success($hesklang['conok']);
+	}
+	elseif ( ! empty($mysql_log) )
+	{
+		hesk_show_error($mysql_error . '<br /><br /><b>' . $hesklang['mysql_said'] . ':</b> ' . $mysql_log);
+	}
+	else
+	{
+		hesk_show_error($mysql_error);
+	}
+}
+
+// Test POP3 connection
+elseif ($test_type == 'pop3')
+{
+	if ( hesk_testPOP3() )
+	{
+		hesk_show_success($hesklang['conok']);
+	}
+	else
+	{
+		hesk_show_error( $pop3_error . '<br /><br /><textarea name="pop3_log" rows="10" cols="60">' . $pop3_log . '</textarea>' );
+	}
+}
+
+// Test SMTP connection
+elseif ($test_type == 'smtp')
+{
+	if ( hesk_testSMTP() )
+	{
+		// If no username/password add a notice
+		if ($set['smtp_user'] == '' && $set['smtp_user'] == '')
+		{
+			$hesklang['conok'] .= '<br /><br />' . $hesklang['conokn'];
+		}
+
+		hesk_show_success($hesklang['conok']);
+	}
+	else
+	{
+		hesk_show_error( $smtp_error . '<br /><br /><textarea name="smtp_log" rows="10" cols="60">' . $smtp_log . '</textarea>' );
+	}
+}
+
+// Test IMAP connection
+elseif ($test_type == 'imap')
+{
+	if ( hesk_testIMAP() )
+	{
+		hesk_show_success($hesklang['conok']);
+	}
+	else
+	{
+		hesk_show_error( $imap_error . '<br /><br /><textarea name="imap_log" rows="10" cols="60">' . $imap_log . '</textarea>' );
+	}
+}
+
+// Not a valid test...
+else
+{
+	die($hesklang['attempt']);
+}
+
+exit();
+?>
diff --git a/hesk/attachments/index.htm b/hesk/attachments/index.htm
new file mode 100644
index 0000000..d79f2c9
--- /dev/null
+++ b/hesk/attachments/index.htm
@@ -0,0 +1,8 @@
+<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
+<HTML><HEAD>
+<TITLE>403 Forbidden</TITLE>
+</HEAD><BODY>
+<H1>Forbidden</H1>
+You don't have permission to access this folder.<P>
+<hr />
+</BODY></HTML>
\ No newline at end of file
diff --git a/hesk/cache/index.htm b/hesk/cache/index.htm
new file mode 100644
index 0000000..d79f2c9
--- /dev/null
+++ b/hesk/cache/index.htm
@@ -0,0 +1,8 @@
+<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
+<HTML><HEAD>
+<TITLE>403 Forbidden</TITLE>
+</HEAD><BODY>
+<H1>Forbidden</H1>
+You don't have permission to access this folder.<P>
+<hr />
+</BODY></HTML>
\ No newline at end of file
diff --git a/hesk/change_status.php b/hesk/change_status.php
new file mode 100644
index 0000000..f4ebdcd
--- /dev/null
+++ b/hesk/change_status.php
@@ -0,0 +1,132 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','./');
+
+// Get all the required files and functions
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+
+// Are we in maintenance mode?
+hesk_check_maintenance();
+
+hesk_load_database_functions();
+hesk_session_start();
+
+// A security check
+hesk_token_check();
+
+// Get the tracking ID
+$trackingID = hesk_cleanID() or die("$hesklang[int_error]: $hesklang[no_trackID]");
+
+// Get new status
+$status = intval( hesk_GET('s', 0) );
+
+$locked = 0;
+
+if ($status == 3) // Closed
+{
+	// Is customer closing tickets enabled?
+	if ( ! $hesk_settings['custclose'])
+	{
+		hesk_error($hesklang['attempt']);
+	}
+
+	$action = $hesklang['closed'];
+    $revision = sprintf($hesklang['thist3'],hesk_date(),$hesklang['customer']);
+
+    if ($hesk_settings['custopen'] != 1)
+    {
+    	$locked = 1;
+    }
+
+	// Mark that customer resolved the ticket
+	$closedby_sql = ' , `closedat`=NOW(), `closedby`=0 ';
+}
+elseif ($status == 2) // Opened
+{
+	// Is customer reopening tickets enabled?
+	if ( ! $hesk_settings['custopen'])
+	{
+		hesk_error($hesklang['attempt']);
+	}
+
+	$action = $hesklang['opened'];
+    $revision = sprintf($hesklang['thist4'],hesk_date(),$hesklang['customer']);
+
+	// We will ask the customer why is the ticket being reopened
+	$_SESSION['force_form_top'] = true;
+
+	// Ticket is not resolved
+	$closedby_sql = ' , `closedat`=NULL, `closedby`=NULL ';
+}
+else
+{
+	die("$hesklang[int_error]: $hesklang[status_not_valid].");
+}
+
+// Connect to database
+hesk_dbConnect();
+
+// Verify email address match if needed
+hesk_verifyEmailMatch($trackingID);
+
+// Setup required session vars
+$_SESSION['t_track'] = $trackingID;
+$_SESSION['t_email'] = $hesk_settings['e_email'];
+
+// Load statuses
+require_once(HESK_PATH . 'inc/statuses.inc.php');
+
+// Is current ticket status even changeable by customers?
+$ticket = hesk_dbFetchAssoc( hesk_dbQuery( "SELECT `status`, `staffreplies`, `lastreplier` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `trackid`='".hesk_dbEscape($trackingID)."' LIMIT 1") );
+if ( ! hesk_can_customer_change_status($ticket['status']))
+{
+    hesk_process_messages($hesklang['scno'],'ticket.php');
+}
+
+// Lets make status assignment a bit smarter when reopening tickets
+if ($status == 2)
+{
+	// If ticket has no staff replies set the status to "New"
+	if ($ticket['staffreplies'] < 1)
+	{
+		$status = 0;
+	}
+	// If last reply was by customer set status to "Waiting reply from staff"
+	elseif ($ticket['lastreplier'] == 0)
+	{
+		$status = 1;
+	}
+	// If nothing matches: last reply was from staff, keep status "Waiting reply from customer"
+}
+
+// Modify values in the database
+hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `status`='{$status}', `locked`='{$locked}' $closedby_sql , `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."') WHERE `trackid`='".hesk_dbEscape($trackingID)."' AND `locked` != '1'");
+
+// Did we modify anything*
+if (hesk_dbAffectedRows() != 1)
+{
+	hesk_process_messages($hesklang['elocked'],'ticket.php');
+}
+
+// Show success message
+if ($status != 3)
+{
+	hesk_process_messages($hesklang['wrepo'],'ticket.php','NOTICE');
+}
+else
+{
+	hesk_process_messages($hesklang['your_ticket_been'].' '.$action,'ticket.php','SUCCESS');
+}
diff --git a/hesk/css/app.css b/hesk/css/app.css
new file mode 100644
index 0000000..2484942
--- /dev/null
+++ b/hesk/css/app.css
@@ -0,0 +1,13363 @@
+@charset "UTF-8";
+a, abbr, acronym, address, applet, article, aside, audio, b, big, blockquote, body, canvas, caption, center, cite, code, dd, del, details, dfn, div, dl, dt, em, embed, fieldset, figcaption, figure, footer, form, h1, h2, h3, h4, h5, h6, header, hgroup, html, i, iframe, img, ins, kbd, label, legend, li, mark, menu, nav, object, ol, output, p, pre, q, ruby, s, samp, section, small, span, strike, strong, sub, summary, sup, table, tbody, td, tfoot, th, thead, time, tr, tt, u, ul, var, video {
+    margin: 0;
+    padding: 0;
+    border: 0;
+    font-size: 100%;
+    font: inherit;
+    vertical-align: baseline;
+}
+
+/* HTML5 display-role reset for older browsers */
+article, aside, details, figcaption, figure, footer, header, hgroup, menu, nav, section {
+    display: block;
+}
+
+body {
+    line-height: 1;
+    display: flex; /* IE */
+}
+
+ol, ul {
+    list-style: none;
+}
+
+blockquote, q {
+    quotes: none;
+}
+
+blockquote:after, blockquote:before {
+    content: '';
+    content: none;
+}
+
+q:after, q:before {
+    content: '';
+    content: none;
+}
+
+table {
+    border-collapse: collapse;
+    border-spacing: 0;
+}
+
+.main-menu a, .tag-list a , .dropdown a, .profile--logout a, .params--bar a, .emails__head_tabs a, .pagination a, .block--uploads a, .note__attachments a, a.navbar__logo {
+    text-decoration: none;
+}
+
+.underline {
+    text-decoration: underline !important;
+}
+
+.underline:hover {
+    text-decoration: none !important;
+}
+
+a.btn, .not-underlined {
+    text-decoration: none;
+}
+
+th > a, h3 > a {
+    color: #26282a;
+    text-decoration: none;
+}
+
+.article__back a {
+    color: #26282a;
+    text-decoration: none;
+}
+
+a:hover {
+    text-decoration: none;
+}
+
+.icon-01-normal-knowledge-b {
+    width: 1.2em;
+    height: 1em;
+    fill: none;
+}
+
+.icon-01-normal-team {
+    width: 1.41em;
+    height: 1em;
+    fill: #FFF;
+}
+
+.icon-01-normal-tickets {
+    width: 0.82em;
+    height: 1em;
+    fill: #FFF;
+}
+
+.icon-actions {
+    width: 1.23em;
+    height: 1em;
+    fill: #1776EA;
+}
+
+.icon-add {
+    width: 1em;
+    height: 1em;
+    fill: #1776EA;
+}
+
+.icon-anonymize {
+    width: 0.88em;
+    height: 1em;
+    fill: #9c9c9c;
+}
+
+.icon-assign-no {
+    width: 0.96em;
+    height: 1em;
+    fill: #26282A;
+}
+
+.icon-assign-plus {
+    width: 1em;
+    height: 1em;
+    fill: #26282A;
+}
+
+.icon-assign {
+    width: 0.86em;
+    height: 1em;
+    fill: #26282A;
+}
+
+.icon-attach {
+    width: 1em;
+    height: 1em;
+    fill: #9c9c9c;
+}
+
+.icon-back {
+    width: 3.33em;
+    height: 1em;
+    fill: #26282A;
+}
+
+.icon-calendar {
+    width: 1em;
+    height: 1em;
+    fill: #1776EA;
+}
+
+.icon-categories {
+    width: 1em;
+    height: 1em;
+    fill: #FFF;
+}
+
+.icon-chevron-down {
+    width: 1.33em;
+    height: 1em;
+    fill: #26282A;
+}
+
+.icon-chevron-up {
+    width: 1.33em;
+    height: 1em;
+    fill: #26282A;
+    transform: rotate(180deg);
+}
+
+.icon-chevron-left {
+    width: 1em;
+    height: 1em;
+    fill: initial;
+}
+
+.icon-chevron-right {
+    width: 1em;
+    height: 1em;
+    fill: initial;
+}
+
+.icon-close-mobile {
+    width: 1em;
+    height: 1em;
+    fill: #FFF;
+}
+
+.icon-close {
+    width: 1em;
+    height: 1em;
+    fill: #9c9c9c;
+}
+
+.icon-cross {
+    width: 1em;
+    height: 1em;
+    fill: #9c9c9c;
+}
+
+.icon-delete {
+    width: 0.94em;
+    height: 1em;
+    fill: #9c9c9c;
+}
+
+.icon-dismiss {
+    width: 1em;
+    height: 1em;
+    fill: #1776EA;
+}
+
+.icon-down {
+    width: 1.33em;
+    height: 1em;
+    fill: #26282A;
+}
+
+.icon-edit-ticket {
+    width: 1em;
+    height: 1em;
+    fill: #9c9c9c;
+}
+
+.icon-edit {
+    width: 1em;
+    height: 1em;
+    fill: #1776EA;
+}
+
+.icon-export {
+    width: 1em;
+    height: 1em;
+    fill: #9c9c9c;
+}
+
+.icon-eye-close {
+    width: 1.33em;
+    height: 1em;
+    fill: #9c9c9c;
+}
+
+.icon-eye-open {
+    width: 1em;
+    height: 1em;
+    fill: #9c9c9c;
+}
+
+.icon-filters {
+    width: 1em;
+    height: 1em;
+    fill: #1776EA;
+}
+
+.icon-info {
+    width: 1em;
+    height: 1em;
+    fill: #959EB0;
+}
+
+.icon-inquiries {
+    width: 1em;
+    height: 1em;
+    fill: #959EB0;
+}
+
+.icon-knowledge {
+    width: 1.2em;
+    height: 1em;
+    fill: #FFF;
+}
+
+.icon-label {
+    width: 1.33em;
+    height: 1em;
+    fill: #959EB0;
+}
+
+.icon-lock {
+    width: 0.88em;
+    height: 1em;
+    fill: #9c9c9c;
+}
+
+.icon-log-out {
+    width: 1em;
+    height: 1em;
+    fill: #959EB0;
+}
+
+.icon-mail-small {
+    width: 1.14em;
+    height: 1em;
+    fill: #9c9c9c;
+}
+
+.icon-mail {
+    width: 1.22em;
+    height: 1em;
+    fill: #9c9c9c;
+}
+
+.icon-menu-mobile {
+    width: 1.14em;
+    height: 1em;
+    fill: #FFF;
+}
+
+.icon-menu {
+    width: 1.43em;
+    height: 1em;
+    fill: #FFF;
+}
+
+.icon-merge {
+    width: 1em;
+    height: 1em;
+    fill: #26282A;
+}
+
+.icon-move-to {
+    width: 1em;
+    height: 1em;
+    fill: #26282A;
+}
+
+.icon-no-photo {
+    width: 0.68em;
+    height: 1em;
+    fill: #FFF;
+}
+
+.icon-note {
+    width: 1em;
+    height: 1em;
+    fill: #9c9c9c;
+}
+
+.icon-notes-2 {
+    width: 1em;
+    height: 1em;
+    fill: none;
+}
+
+.icon-notification {
+    width: 0.91em;
+    height: 1em;
+    fill: #9c9c9c;
+}
+
+.icon-pause {
+    width: 1em;
+    height: 1em;
+    fill: #959EB0;
+}
+
+.icon-pin {
+    width: 0.63em;
+    height: 1em;
+    fill: #959EB0;
+}
+
+.icon-print {
+    width: 1em;
+    height: 1em;
+    fill: #9c9c9c;
+}
+
+.icon-priority {
+    width: 1em;
+    height: 1em;
+    fill: #26282A;
+}
+
+.icon-refresh {
+    width: 1em;
+    height: 1em;
+    fill: #9c9c9c;
+}
+
+.icon-reports {
+    width: 1.22em;
+    height: 1em;
+    fill: #FFF;
+}
+
+.icon-search-type-knowledge {
+    width: 1.2em;
+    height: 1em;
+    fill: #FFF;
+}
+
+.icon-search-type-team {
+    width: 1.41em;
+    height: 1em;
+    fill: #FFF;
+}
+
+.icon-search-type-templates {
+    width: 1em;
+    height: 1em;
+    fill: #FFF;
+}
+
+.icon-search-type-tickets {
+    width: 0.82em;
+    height: 1em;
+    fill: #FFF;
+}
+
+.icon-search {
+    width: 1em;
+    height: 1em;
+    fill: #9c9c9c;
+}
+
+.icon-select {
+    width: 0.5em;
+    height: 1em;
+    fill: #959EB0;
+}
+
+.icon-settings {
+    width: 1em;
+    height: 1em;
+    fill: #FFF;
+}
+
+.icon-star-filled {
+    width: 5.6em;
+    height: 1em;
+    fill: #EEB707;
+}
+
+.icon-star-stroke {
+    width: 5.6em;
+    height: 1em;
+    fill: #DFE4EC;
+}
+
+.icon-status {
+    width: 0.88em;
+    height: 1em;
+    fill: #26282A;
+}
+
+.icon-support {
+    width: 1em;
+    height: 1em;
+    fill: #959EB0;
+}
+
+.icon-tag {
+    width: 1.33em;
+    height: 1em;
+    fill: #9c9c9c;
+}
+
+.icon-team {
+    width: 1.41em;
+    height: 1em;
+    fill: #FFF;
+}
+
+.icon-templates {
+    width: 1em;
+    height: 1em;
+    fill: #FFF;
+}
+
+.icon-tick {
+    width: 1.38em;
+    height: 1em;
+    fill: #002D73;
+}
+
+.icon-tickets {
+    width: 0.82em;
+    height: 1em;
+    fill: #FFF;
+}
+
+.icon-tools {
+    width: 1em;
+    height: 1em;
+    fill: #FFF;
+}
+
+/*************** SCROLLBAR BASE CSS ***************/
+.scroll-wrapper {
+    overflow: hidden !important;
+    padding: 0 !important;
+    position: relative;
+}
+
+.scroll-wrapper > .scroll-content {
+    border: none !important;
+    box-sizing: content-box !important;
+    height: auto;
+    left: 0;
+    margin: 0;
+    max-height: none;
+    max-width: none !important;
+    overflow: scroll !important;
+    padding: 0;
+    position: relative !important;
+    top: 0;
+    width: auto !important;
+}
+
+.scroll-wrapper > .scroll-content::-webkit-scrollbar {
+    height: 0;
+    width: 0;
+}
+
+.scroll-wrapper.scroll--rtl {
+    direction: rtl;
+}
+
+.scroll-element {
+    box-sizing: content-box;
+    display: none;
+}
+
+.scroll-element div {
+    box-sizing: content-box;
+}
+
+.scroll-element .scroll-bar, .scroll-element .scroll-arrow {
+    cursor: default;
+}
+
+.scroll-element.scroll-x.scroll-scrollx_visible, .scroll-element.scroll-y.scroll-scrolly_visible {
+    display: block;
+}
+
+.scroll-textarea > .scroll-content {
+    overflow: hidden !important;
+}
+
+.scroll-textarea > .scroll-content > textarea {
+    border: none !important;
+    box-sizing: border-box;
+    height: 100% !important;
+    margin: 0;
+    max-height: none !important;
+    max-width: none !important;
+    overflow: scroll !important;
+    outline: none;
+    padding: 2px;
+    position: relative !important;
+    top: 0;
+    width: 100% !important;
+}
+
+.scroll-textarea > .scroll-content > textarea::-webkit-scrollbar {
+    height: 0;
+    width: 0;
+}
+
+/*************** SIMPLE INNER SCROLLBAR ***************/
+.scrollbar-inner > .scroll-element, .scrollbar-inner > .scroll-element div {
+    border: none;
+    margin: 0;
+    padding: 0;
+    position: absolute;
+    z-index: 10;
+}
+
+.scrollbar-inner > .scroll-element div {
+    display: block;
+    height: 100%;
+    left: 0;
+    top: 0;
+    width: 100%;
+}
+
+.scrollbar-inner > .scroll-element.scroll-x {
+    bottom: 2px;
+    height: 8px;
+    left: 0;
+    width: 100%;
+}
+
+.scrollbar-inner > .scroll-element.scroll-y {
+    height: 100%;
+    right: 2px;
+    top: 0;
+    width: 8px;
+}
+
+.scrollbar-inner > .scroll-element .scroll-element_outer {
+    overflow: hidden;
+}
+
+.scrollbar-inner > .scroll-element .scroll-element_outer, .scrollbar-inner > .scroll-element .scroll-element_track, .scrollbar-inner > .scroll-element .scroll-bar {
+    border-radius: 8px;
+}
+
+.scrollbar-inner > .scroll-element .scroll-element_track, .scrollbar-inner > .scroll-element .scroll-bar {
+    -ms-filter: "progid:DXImageTransform.Microsoft.Alpha(Opacity=40)";
+    filter: alpha(opacity=40);
+    opacity: 0.4;
+}
+
+.scrollbar-inner > .scroll-element .scroll-element_track {
+    background-color: #e0e0e0;
+}
+
+.scrollbar-inner > .scroll-element .scroll-bar {
+    background-color: #c2c2c2;
+}
+
+.scrollbar-inner > .scroll-element:hover .scroll-bar {
+    background-color: #919191;
+}
+
+.scrollbar-inner > .scroll-element.scroll-draggable .scroll-bar {
+    background-color: #919191;
+}
+
+/* update scrollbar offset if both scrolls are visible */
+.scrollbar-inner > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_track {
+    left: -12px;
+}
+
+.scrollbar-inner > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_track {
+    top: -12px;
+}
+
+.scrollbar-inner > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size {
+    left: -12px;
+}
+
+.scrollbar-inner > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size {
+    top: -12px;
+}
+
+/*************** SIMPLE OUTER SCROLLBAR ***************/
+.scrollbar-outer > .scroll-element, .scrollbar-outer > .scroll-element div {
+    border: none;
+    margin: 0;
+    padding: 0;
+    position: absolute;
+    z-index: 10;
+}
+
+.scrollbar-outer > .scroll-element {
+    background-color: #ffffff;
+}
+
+.scrollbar-outer > .scroll-element div {
+    display: block;
+    height: 100%;
+    left: 0;
+    top: 0;
+    width: 100%;
+}
+
+.scrollbar-outer > .scroll-element.scroll-x {
+    bottom: 0;
+    height: 12px;
+    left: 0;
+    width: 100%;
+}
+
+.scrollbar-outer > .scroll-element.scroll-y {
+    height: 100%;
+    right: 0;
+    top: 0;
+    width: 4px;
+}
+
+.scroll-element.scroll-x .scroll-element_outer {
+    height: 8px;
+    top: 2px;
+}
+
+.scroll-element.scroll-y .scroll-element_outer {
+    left: 0px;
+    width: 4px;
+}
+
+.scroll-element .scroll-element_outer {
+    overflow: hidden;
+}
+
+.scroll-element .scroll-element_track {
+    background-color: transparent;
+}
+
+.scroll-element .scroll-element_outer, .scroll-element .scroll-element_track, .scroll-element .scroll-bar {
+    border-radius: 0px;
+}
+
+.scroll-element .scroll-bar {
+    background-color: #dfe4ec;
+}
+
+.scroll-element .scroll-bar:hover {
+    background-color: #dfe4ec;
+}
+
+.scroll-element.scroll-draggable .scroll-bar {
+    background-color: #dfe4ec;
+}
+
+/* scrollbar height/width & offset from container borders */
+.scrollbar-outer > .scroll-content.scroll-scrolly_visible {
+    left: -12px;
+    margin-left: 12px;
+}
+
+.scrollbar-outer > .scroll-content.scroll-scrollx_visible {
+    top: -12px;
+    margin-top: 12px;
+}
+
+.scrollbar-outer > .scroll-element.scroll-x .scroll-bar {
+    min-width: 10px;
+}
+
+.scrollbar-outer > .scroll-element.scroll-y .scroll-bar {
+    min-height: 10px;
+}
+
+/* update scrollbar offset if both scrolls are visible */
+.scrollbar-outer > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_track {
+    left: -14px;
+}
+
+.scrollbar-outer > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_track {
+    top: -14px;
+}
+
+.scrollbar-outer > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size {
+    left: -14px;
+}
+
+.scrollbar-outer > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size {
+    top: -14px;
+}
+
+/*************** SCROLLBAR MAC OS X ***************/
+.scrollbar-macosx > .scroll-element, .scrollbar-macosx > .scroll-element div {
+    background: none;
+    border: none;
+    margin: 0;
+    padding: 0;
+    position: absolute;
+    z-index: 10;
+}
+
+.scrollbar-macosx > .scroll-element div {
+    display: block;
+    height: 100%;
+    left: 0;
+    top: 0;
+    width: 100%;
+}
+
+.scrollbar-macosx > .scroll-element .scroll-element_track {
+    display: none;
+}
+
+.scrollbar-macosx > .scroll-element .scroll-bar {
+    background-color: #6C6E71;
+    display: block;
+    -ms-filter: "progid:DXImageTransform.Microsoft.Alpha(Opacity=0)";
+    filter: alpha(opacity=0);
+    opacity: 0;
+    border-radius: 7px;
+    transition: opacity 0.2s linear;
+}
+
+.scrollbar-macosx:hover > .scroll-element .scroll-bar, .scrollbar-macosx > .scroll-element.scroll-draggable .scroll-bar {
+    -ms-filter: "progid:DXImageTransform.Microsoft.Alpha(Opacity=70)";
+    filter: alpha(opacity=70);
+    opacity: 0.7;
+}
+
+.scrollbar-macosx > .scroll-element.scroll-x {
+    bottom: 0px;
+    height: 0px;
+    left: 0;
+    min-width: 100%;
+    overflow: visible;
+    width: 100%;
+}
+
+.scrollbar-macosx > .scroll-element.scroll-y {
+    height: 100%;
+    min-height: 100%;
+    right: 0px;
+    top: 0;
+    width: 0px;
+}
+
+/* scrollbar height/width & offset from container borders */
+.scrollbar-macosx > .scroll-element.scroll-x .scroll-bar {
+    height: 7px;
+    min-width: 10px;
+    top: -9px;
+}
+
+.scrollbar-macosx > .scroll-element.scroll-y .scroll-bar {
+    left: -9px;
+    min-height: 10px;
+    width: 7px;
+}
+
+.scrollbar-macosx > .scroll-element.scroll-x .scroll-element_outer {
+    left: 2px;
+}
+
+.scrollbar-macosx > .scroll-element.scroll-x .scroll-element_size {
+    left: -4px;
+}
+
+.scrollbar-macosx > .scroll-element.scroll-y .scroll-element_outer {
+    top: 2px;
+}
+
+.scrollbar-macosx > .scroll-element.scroll-y .scroll-element_size {
+    top: -4px;
+}
+
+/* update scrollbar offset if both scrolls are visible */
+.scrollbar-macosx > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size {
+    left: -11px;
+}
+
+.scrollbar-macosx > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size {
+    top: -11px;
+}
+
+/*************** SCROLLBAR LIGHT ***************/
+.scrollbar-light > .scroll-element, .scrollbar-light > .scroll-element div {
+    border: none;
+    margin: 0;
+    overflow: hidden;
+    padding: 0;
+    position: absolute;
+    z-index: 10;
+}
+
+.scrollbar-light > .scroll-element {
+    background-color: #ffffff;
+}
+
+.scrollbar-light > .scroll-element div {
+    display: block;
+    height: 100%;
+    left: 0;
+    top: 0;
+    width: 100%;
+}
+
+.scrollbar-light > .scroll-element .scroll-element_outer {
+    border-radius: 10px;
+}
+
+.scrollbar-light > .scroll-element .scroll-element_size {
+    background: #dbdbdb;
+    background: url("data:image/svg+xml;base64,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");
+    background: linear-gradient(to right, #dbdbdb 0%, #e8e8e8 100%);
+    border-radius: 10px;
+}
+
+.scrollbar-light > .scroll-element.scroll-x {
+    bottom: 0;
+    height: 17px;
+    left: 0;
+    min-width: 100%;
+    width: 100%;
+}
+
+.scrollbar-light > .scroll-element.scroll-y {
+    height: 100%;
+    min-height: 100%;
+    right: 0;
+    top: 0;
+    width: 17px;
+}
+
+.scrollbar-light > .scroll-element .scroll-bar {
+    background: #fefefe;
+    background: url("data:image/svg+xml;base64,PD94bWwgdmVyc2lvbj0iMS4wIiA/Pgo8c3ZnIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyIgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgdmlld0JveD0iMCAwIDEgMSIgcHJlc2VydmVBc3BlY3RSYXRpbz0ibm9uZSI+CiAgPGxpbmVhckdyYWRpZW50IGlkPSJncmFkLXVjZ2ctZ2VuZXJhdGVkIiBncmFkaWVudFVuaXRzPSJ1c2VyU3BhY2VPblVzZSIgeDE9IjAlIiB5MT0iMCUiIHgyPSIxMDAlIiB5Mj0iMCUiPgogICAgPHN0b3Agb2Zmc2V0PSIwJSIgc3RvcC1jb2xvcj0iI2ZlZmVmZSIgc3RvcC1vcGFjaXR5PSIxIi8+CiAgICA8c3RvcCBvZmZzZXQ9IjEwMCUiIHN0b3AtY29sb3I9IiNmNWY1ZjUiIHN0b3Atb3BhY2l0eT0iMSIvPgogIDwvbGluZWFyR3JhZGllbnQ+CiAgPHJlY3QgeD0iMCIgeT0iMCIgd2lkdGg9IjEiIGhlaWdodD0iMSIgZmlsbD0idXJsKCNncmFkLXVjZ2ctZ2VuZXJhdGVkKSIgLz4KPC9zdmc+");
+    background: linear-gradient(to right, #fefefe 0%, #f5f5f5 100%);
+    border: 1px solid #dbdbdb;
+    border-radius: 10px;
+}
+
+/* scrollbar height/width & offset from container borders */
+.scrollbar-light > .scroll-content.scroll-scrolly_visible {
+    left: -17px;
+    margin-left: 17px;
+}
+
+.scrollbar-light > .scroll-content.scroll-scrollx_visible {
+    top: -17px;
+    margin-top: 17px;
+}
+
+.scrollbar-light > .scroll-element.scroll-x .scroll-bar {
+    height: 10px;
+    min-width: 10px;
+    top: 0px;
+}
+
+.scrollbar-light > .scroll-element.scroll-y .scroll-bar {
+    left: 0px;
+    min-height: 10px;
+    width: 10px;
+}
+
+.scrollbar-light > .scroll-element.scroll-x .scroll-element_outer {
+    height: 12px;
+    left: 2px;
+    top: 2px;
+}
+
+.scrollbar-light > .scroll-element.scroll-x .scroll-element_size {
+    left: -4px;
+}
+
+.scrollbar-light > .scroll-element.scroll-y .scroll-element_outer {
+    left: 2px;
+    top: 2px;
+    width: 12px;
+}
+
+.scrollbar-light > .scroll-element.scroll-y .scroll-element_size {
+    top: -4px;
+}
+
+/* update scrollbar offset if both scrolls are visible */
+.scrollbar-light > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size {
+    left: -19px;
+}
+
+.scrollbar-light > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size {
+    top: -19px;
+}
+
+.scrollbar-light > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_track {
+    left: -19px;
+}
+
+.scrollbar-light > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_track {
+    top: -19px;
+}
+
+/*************** SCROLLBAR RAIL ***************/
+.scrollbar-rail > .scroll-element, .scrollbar-rail > .scroll-element div {
+    border: none;
+    margin: 0;
+    overflow: hidden;
+    padding: 0;
+    position: absolute;
+    z-index: 10;
+}
+
+.scrollbar-rail > .scroll-element {
+    background-color: #ffffff;
+}
+
+.scrollbar-rail > .scroll-element div {
+    display: block;
+    height: 100%;
+    left: 0;
+    top: 0;
+    width: 100%;
+}
+
+.scrollbar-rail > .scroll-element .scroll-element_size {
+    background-color: #999;
+    background-color: rgba(0, 0, 0, 0.3);
+}
+
+.scrollbar-rail > .scroll-element .scroll-element_outer:hover .scroll-element_size {
+    background-color: #666;
+    background-color: rgba(0, 0, 0, 0.5);
+}
+
+.scrollbar-rail > .scroll-element.scroll-x {
+    bottom: 0;
+    height: 12px;
+    left: 0;
+    min-width: 100%;
+    padding: 3px 0 2px;
+    width: 100%;
+}
+
+.scrollbar-rail > .scroll-element.scroll-y {
+    height: 100%;
+    min-height: 100%;
+    padding: 0 2px 0 3px;
+    right: 0;
+    top: 0;
+    width: 12px;
+}
+
+.scrollbar-rail > .scroll-element .scroll-bar {
+    background-color: #d0b9a0;
+    border-radius: 2px;
+    box-shadow: 1px 1px 3px rgba(0, 0, 0, 0.5);
+}
+
+.scrollbar-rail > .scroll-element .scroll-element_outer:hover .scroll-bar {
+    box-shadow: 1px 1px 3px rgba(0, 0, 0, 0.6);
+}
+
+/* scrollbar height/width & offset from container borders */
+.scrollbar-rail > .scroll-content.scroll-scrolly_visible {
+    left: -17px;
+    margin-left: 17px;
+}
+
+.scrollbar-rail > .scroll-content.scroll-scrollx_visible {
+    margin-top: 17px;
+    top: -17px;
+}
+
+.scrollbar-rail > .scroll-element.scroll-x .scroll-bar {
+    height: 10px;
+    min-width: 10px;
+    top: 1px;
+}
+
+.scrollbar-rail > .scroll-element.scroll-y .scroll-bar {
+    left: 1px;
+    min-height: 10px;
+    width: 10px;
+}
+
+.scrollbar-rail > .scroll-element.scroll-x .scroll-element_outer {
+    height: 15px;
+    left: 5px;
+}
+
+.scrollbar-rail > .scroll-element.scroll-x .scroll-element_size {
+    height: 2px;
+    left: -10px;
+    top: 5px;
+}
+
+.scrollbar-rail > .scroll-element.scroll-y .scroll-element_outer {
+    top: 5px;
+    width: 15px;
+}
+
+.scrollbar-rail > .scroll-element.scroll-y .scroll-element_size {
+    left: 5px;
+    top: -10px;
+    width: 2px;
+}
+
+/* update scrollbar offset if both scrolls are visible */
+.scrollbar-rail > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size {
+    left: -25px;
+}
+
+.scrollbar-rail > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size {
+    top: -25px;
+}
+
+.scrollbar-rail > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_track {
+    left: -25px;
+}
+
+.scrollbar-rail > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_track {
+    top: -25px;
+}
+
+/*************** SCROLLBAR DYNAMIC ***************/
+.scrollbar-dynamic > .scroll-element, .scrollbar-dynamic > .scroll-element div {
+    background: none;
+    border: none;
+    margin: 0;
+    padding: 0;
+    position: absolute;
+    z-index: 10;
+}
+
+.scrollbar-dynamic > .scroll-element div {
+    display: block;
+    height: 100%;
+    left: 0;
+    top: 0;
+    width: 100%;
+}
+
+.scrollbar-dynamic > .scroll-element.scroll-x {
+    bottom: 2px;
+    height: 7px;
+    left: 0;
+    min-width: 100%;
+    width: 100%;
+}
+
+.scrollbar-dynamic > .scroll-element.scroll-y {
+    height: 100%;
+    min-height: 100%;
+    right: 2px;
+    top: 0;
+    width: 7px;
+}
+
+.scrollbar-dynamic > .scroll-element .scroll-element_outer {
+    opacity: 0.3;
+    border-radius: 12px;
+}
+
+.scrollbar-dynamic > .scroll-element .scroll-element_size {
+    background-color: #cccccc;
+    opacity: 0;
+    border-radius: 12px;
+    transition: opacity 0.2s;
+}
+
+.scrollbar-dynamic > .scroll-element .scroll-bar {
+    background-color: #6c6e71;
+    border-radius: 7px;
+}
+
+/* scrollbar height/width & offset from container borders */
+.scrollbar-dynamic > .scroll-element.scroll-x .scroll-bar {
+    bottom: 0;
+    height: 7px;
+    min-width: 24px;
+    top: auto;
+}
+
+.scrollbar-dynamic > .scroll-element.scroll-y .scroll-bar {
+    left: auto;
+    min-height: 24px;
+    right: 0;
+    width: 7px;
+}
+
+.scrollbar-dynamic > .scroll-element.scroll-x .scroll-element_outer {
+    bottom: 0;
+    top: auto;
+    left: 2px;
+    transition: height 0.2s;
+}
+
+.scrollbar-dynamic > .scroll-element.scroll-y .scroll-element_outer {
+    left: auto;
+    right: 0;
+    top: 2px;
+    transition: width 0.2s;
+}
+
+.scrollbar-dynamic > .scroll-element.scroll-x .scroll-element_size {
+    left: -4px;
+}
+
+.scrollbar-dynamic > .scroll-element.scroll-y .scroll-element_size {
+    top: -4px;
+}
+
+/* update scrollbar offset if both scrolls are visible */
+.scrollbar-dynamic > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size {
+    left: -11px;
+}
+
+.scrollbar-dynamic > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size {
+    top: -11px;
+}
+
+/* hover & drag */
+.scrollbar-dynamic > .scroll-element:hover .scroll-element_outer, .scrollbar-dynamic > .scroll-element.scroll-draggable .scroll-element_outer {
+    overflow: hidden;
+    -ms-filter: "progid:DXImageTransform.Microsoft.Alpha(Opacity=70)";
+    filter: alpha(opacity=70);
+    opacity: 0.7;
+}
+
+.scrollbar-dynamic > .scroll-element:hover .scroll-element_outer .scroll-element_size, .scrollbar-dynamic > .scroll-element.scroll-draggable .scroll-element_outer .scroll-element_size {
+    opacity: 1;
+}
+
+.scrollbar-dynamic > .scroll-element:hover .scroll-element_outer .scroll-bar, .scrollbar-dynamic > .scroll-element.scroll-draggable .scroll-element_outer .scroll-bar {
+    height: 100%;
+    width: 100%;
+    border-radius: 12px;
+}
+
+.scrollbar-dynamic > .scroll-element.scroll-x:hover .scroll-element_outer, .scrollbar-dynamic > .scroll-element.scroll-x.scroll-draggable .scroll-element_outer {
+    height: 20px;
+    min-height: 7px;
+}
+
+.scrollbar-dynamic > .scroll-element.scroll-y:hover .scroll-element_outer, .scrollbar-dynamic > .scroll-element.scroll-y.scroll-draggable .scroll-element_outer {
+    min-width: 7px;
+    width: 20px;
+}
+
+/*************** SCROLLBAR GOOGLE CHROME ***************/
+.scrollbar-chrome > .scroll-element, .scrollbar-chrome > .scroll-element div {
+    border: none;
+    margin: 0;
+    overflow: hidden;
+    padding: 0;
+    position: absolute;
+    z-index: 10;
+}
+
+.scrollbar-chrome > .scroll-element {
+    background-color: #ffffff;
+}
+
+.scrollbar-chrome > .scroll-element div {
+    display: block;
+    height: 100%;
+    left: 0;
+    top: 0;
+    width: 100%;
+}
+
+.scrollbar-chrome > .scroll-element .scroll-element_track {
+    background: #f1f1f1;
+    border: 1px solid #dbdbdb;
+}
+
+.scrollbar-chrome > .scroll-element.scroll-x {
+    bottom: 0;
+    height: 16px;
+    left: 0;
+    min-width: 100%;
+    width: 100%;
+}
+
+.scrollbar-chrome > .scroll-element.scroll-y {
+    height: 100%;
+    min-height: 100%;
+    right: 0;
+    top: 0;
+    width: 16px;
+}
+
+.scrollbar-chrome > .scroll-element .scroll-bar {
+    background-color: #d9d9d9;
+    border: 1px solid #bdbdbd;
+    cursor: default;
+    border-radius: 2px;
+}
+
+.scrollbar-chrome > .scroll-element .scroll-bar:hover {
+    background-color: #c2c2c2;
+    border-color: #a9a9a9;
+}
+
+.scrollbar-chrome > .scroll-element.scroll-draggable .scroll-bar {
+    background-color: #919191;
+    border-color: #7e7e7e;
+}
+
+/* scrollbar height/width & offset from container borders */
+.scrollbar-chrome > .scroll-content.scroll-scrolly_visible {
+    left: -16px;
+    margin-left: 16px;
+}
+
+.scrollbar-chrome > .scroll-content.scroll-scrollx_visible {
+    top: -16px;
+    margin-top: 16px;
+}
+
+.scrollbar-chrome > .scroll-element.scroll-x .scroll-bar {
+    height: 8px;
+    min-width: 10px;
+    top: 3px;
+}
+
+.scrollbar-chrome > .scroll-element.scroll-y .scroll-bar {
+    left: 3px;
+    min-height: 10px;
+    width: 8px;
+}
+
+.scrollbar-chrome > .scroll-element.scroll-x .scroll-element_outer {
+    border-left: 1px solid #dbdbdb;
+}
+
+.scrollbar-chrome > .scroll-element.scroll-x .scroll-element_track {
+    height: 14px;
+    left: -3px;
+}
+
+.scrollbar-chrome > .scroll-element.scroll-x .scroll-element_size {
+    height: 14px;
+    left: -4px;
+}
+
+.scrollbar-chrome > .scroll-element.scroll-y .scroll-element_outer {
+    border-top: 1px solid #dbdbdb;
+}
+
+.scrollbar-chrome > .scroll-element.scroll-y .scroll-element_track {
+    top: -3px;
+    width: 14px;
+}
+
+.scrollbar-chrome > .scroll-element.scroll-y .scroll-element_size {
+    top: -4px;
+    width: 14px;
+}
+
+/* update scrollbar offset if both scrolls are visible */
+.scrollbar-chrome > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size {
+    left: -19px;
+}
+
+.scrollbar-chrome > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size {
+    top: -19px;
+}
+
+.scrollbar-chrome > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_track {
+    left: -19px;
+}
+
+.scrollbar-chrome > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_track {
+    top: -19px;
+}
+
+/** selectize.css (v0.12.6) Copyright (c) 2013–2015 Brian Reavis & contributors Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License. You may obtain a copy of the License at: http://www.apache.org/licenses/LICENSE-2.0 Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License. @author Brian Reavis <brian@thirdroute.com> */
+.selectize-control.plugin-drag_drop.multi > .selectize-input > div.ui-sortable-placeholder {
+    visibility: visible !important;
+    background: #f2f2f2 !important;
+    background: rgba(0, 0, 0, 0.06) !important;
+    border: 0 none !important;
+    box-shadow: inset 0 0 12px 4px #fff;
+}
+
+.selectize-control.plugin-drag_drop .ui-sortable-placeholder::after {
+    content: '!';
+    visibility: hidden;
+}
+
+.selectize-control.plugin-drag_drop .ui-sortable-helper {
+    box-shadow: 0 2px 5px rgba(0, 0, 0, 0.2);
+}
+
+.selectize-dropdown-header {
+    position: relative;
+    padding: 5px 8px;
+    border-bottom: 1px solid #d0d0d0;
+    background: #f8f8f8;
+    border-radius: 3px 3px 0 0;
+}
+
+.selectize-dropdown-header-close {
+    position: absolute;
+    right: 8px;
+    top: 50%;
+    color: #303030;
+    opacity: 0.4;
+    margin-top: -12px;
+    line-height: 20px;
+    font-size: 20px !important;
+}
+
+.selectize-dropdown-header-close:hover {
+    color: #000000;
+}
+
+.selectize-dropdown.plugin-optgroup_columns .optgroup {
+    border-right: 1px solid #f2f2f2;
+    border-top: 0 none;
+    float: left;
+    box-sizing: border-box;
+}
+
+.selectize-dropdown.plugin-optgroup_columns .optgroup:last-child {
+    border-right: 0 none;
+}
+
+.selectize-dropdown.plugin-optgroup_columns .optgroup:before {
+    display: none;
+}
+
+.selectize-dropdown.plugin-optgroup_columns .optgroup-header {
+    border-top: 0 none;
+}
+
+.selectize-control.plugin-remove_button [data-value] {
+    position: relative;
+    padding-right: 24px !important;
+}
+
+.selectize-control.plugin-remove_button [data-value] .remove {
+    z-index: 1; /* fixes ie bug (see #392) */
+    position: absolute;
+    top: 0;
+    right: 0;
+    bottom: 0;
+    width: 17px;
+    text-align: center;
+    font-weight: bold;
+    font-size: 12px;
+    color: inherit;
+    text-decoration: none;
+    vertical-align: middle;
+    display: inline-block;
+    padding: 2px 0 0 0;
+    border-left: 1px solid #d0d0d0;
+    border-radius: 0 2px 2px 0;
+    box-sizing: border-box;
+}
+
+.selectize-control.plugin-remove_button [data-value] .remove:hover {
+    background: rgba(0, 0, 0, 0.05);
+}
+
+.selectize-control.plugin-remove_button [data-value].active .remove {
+    border-left-color: #cacaca;
+}
+
+.selectize-control.plugin-remove_button .disabled [data-value] .remove:hover {
+    background: none;
+}
+
+.selectize-control.plugin-remove_button .disabled [data-value] .remove {
+    border-left-color: #ffffff;
+}
+
+.selectize-control.plugin-remove_button .remove-single {
+    position: absolute;
+    right: 0;
+    top: 0;
+    font-size: 23px;
+}
+
+.selectize-control {
+    position: relative;
+}
+
+.selectize-dropdown, .selectize-input, .selectize-input input {
+    color: #303030;
+    font-family: inherit;
+    font-size: 13px;
+    line-height: 18px;
+    -webkit-font-smoothing: inherit;
+}
+
+.selectize-input, .selectize-control.single .selectize-input.input-active {
+    background: #fff;
+    cursor: text;
+    display: inline-block;
+}
+
+.selectize-input {
+    border: 1px solid #d0d0d0;
+    padding: 8px 8px;
+    display: inline-block;
+    width: 100%;
+    overflow: hidden;
+    position: relative;
+    z-index: 1;
+    box-sizing: border-box;
+    box-shadow: inset 0 1px 1px rgba(0, 0, 0, 0.1);
+    border-radius: 3px;
+}
+
+.selectize-control.multi .selectize-input.has-items { /* padding: 6px 8px 3px; */
+}
+
+.selectize-input.full {
+    background-color: #fff;
+}
+
+.selectize-input.disabled, .selectize-input.disabled * {
+    cursor: default !important;
+}
+
+.selectize-input.focus {
+    box-shadow: inset 0 1px 2px rgba(0, 0, 0, 0.15);
+}
+
+.selectize-input.dropdown-active {
+    border-radius: 3px 3px 0 0;
+}
+
+.selectize-input > * {
+    vertical-align: baseline;
+    display: -moz-inline-stack;
+    display: inline-block;
+    zoom: 1;
+    *display: inline;
+}
+
+.selectize-control.multi .selectize-input > div {
+    cursor: pointer;
+    margin: 0 3px 3px 0;
+    padding: 2px 6px;
+    background: #f2f2f2;
+    color: #303030;
+    border: 0 solid #d0d0d0;
+}
+
+.selectize-control.multi .selectize-input > div.active {
+    background: #e8e8e8;
+    color: #303030;
+    border: 0 solid #cacaca;
+}
+
+.selectize-control.multi .selectize-input.disabled > div, .selectize-control.multi .selectize-input.disabled > div.active {
+    color: #7d7d7d;
+    background: #ffffff;
+    border: 0 solid #ffffff;
+}
+
+.selectize-input > input {
+    display: inline-block !important;
+    padding: 0 !important;
+    min-height: 0 !important;
+    max-height: none !important;
+    max-width: 100% !important;
+    margin: 0 2px 0 0 !important;
+    text-indent: 0 !important;
+    border: 0 none !important;
+    background: none !important;
+    line-height: inherit !important;
+    -webkit-user-select: auto !important;
+    box-shadow: none !important;
+}
+
+.selectize-input > input::-ms-clear {
+    display: none;
+}
+
+.selectize-input > input:focus {
+    outline: none !important;
+}
+
+.selectize-input::after {
+    content: ' ';
+    display: block;
+    clear: left;
+}
+
+.selectize-input.dropdown-active::before {
+    content: ' ';
+    display: block;
+    position: absolute;
+    background: #f0f0f0;
+    height: 1px;
+    bottom: 0;
+    left: 0;
+    right: 0;
+}
+
+.selectize-dropdown {
+    position: absolute;
+    z-index: 10;
+    border: 1px solid #d0d0d0;
+    background: #fff;
+    margin: -1px 0 0 0;
+    border-top: 0 none;
+    box-sizing: border-box;
+    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.1);
+    border-radius: 0 0 3px 3px;
+}
+
+.selectize-dropdown [data-selectable] {
+    cursor: pointer;
+    overflow: hidden;
+}
+
+.selectize-dropdown [data-selectable] .highlight {
+    background: rgba(125, 168, 208, 0.2);
+    border-radius: 1px;
+}
+
+.selectize-dropdown .option, .selectize-dropdown .optgroup-header {
+    padding: 5px 8px;
+}
+
+.selectize-dropdown .option, .selectize-dropdown [data-disabled], .selectize-dropdown [data-disabled] [data-selectable].option {
+    cursor: inherit;
+    opacity: 0.5;
+}
+
+.selectize-dropdown [data-selectable].option {
+    opacity: 1;
+}
+
+.selectize-dropdown .optgroup:first-child .optgroup-header {
+    border-top: 0 none;
+}
+
+.selectize-dropdown .optgroup-header {
+    color: #303030;
+    background: #fff;
+    cursor: default;
+}
+
+.selectize-dropdown .active {
+    background-color: #f5fafd;
+    color: #495c68;
+}
+
+.selectize-dropdown .active.create {
+    color: #495c68;
+}
+
+.selectize-dropdown .create {
+    color: rgba(48, 48, 48, 0.5);
+}
+
+.selectize-dropdown-content {
+    overflow-y: auto;
+    overflow-x: hidden;
+    max-height: 200px;
+    -webkit-overflow-scrolling: touch;
+}
+
+.selectize-control.single .selectize-input, .selectize-control.single .selectize-input input {
+    cursor: pointer;
+}
+
+.selectize-control.single .selectize-input.input-active, .selectize-control.single .selectize-input.input-active input {
+    cursor: text;
+}
+
+.selectize-control.single .selectize-input:after {
+    content: ' ';
+    display: block;
+    position: absolute;
+    top: 50%;
+    right: 15px;
+    margin-top: -3px;
+    width: 0;
+    height: 0;
+    border-style: solid;
+    border-width: 5px 5px 0 5px;
+    border-color: #808080 transparent transparent transparent;
+}
+
+.selectize-control.single .selectize-input.dropdown-active:after {
+    margin-top: -4px;
+    border-width: 0 5px 5px 5px;
+    border-color: transparent transparent #808080 transparent;
+}
+
+.selectize-control.rtl.single .selectize-input:after {
+    left: 15px;
+    right: auto;
+}
+
+.selectize-control.rtl .selectize-input > input {
+    margin: 0 4px 0 -2px !important;
+}
+
+.selectize-control .selectize-input.disabled {
+    opacity: 0.5;
+    background-color: #fafafa;
+}
+
+.datepicker--cells {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-wrap: wrap;
+    flex-wrap: wrap;
+}
+
+.datepicker--cell {
+    border-radius: 4px;
+    box-sizing: border-box;
+    cursor: pointer;
+    display: -ms-flexbox;
+    display: flex;
+    position: relative;
+    -ms-flex-align: center;
+    align-items: center;
+    -ms-flex-pack: center;
+    justify-content: center;
+    height: 32px;
+    z-index: 1;
+}
+
+.datepicker--cell.-focus- {
+    background: #f0f0f0;
+}
+
+.datepicker--cell.-current- {
+    color: #4EB5E6;
+}
+
+.datepicker--cell.-current-.-focus- {
+    color: #4a4a4a;
+}
+
+.datepicker--cell.-current-.-in-range- {
+    color: #4EB5E6;
+}
+
+.datepicker--cell.-in-range- {
+    background: rgba(92, 196, 239, 0.1);
+    color: #4a4a4a;
+    border-radius: 0;
+}
+
+.datepicker--cell.-in-range-.-focus- {
+    background-color: rgba(92, 196, 239, 0.2);
+}
+
+.datepicker--cell.-disabled- {
+    cursor: default;
+    color: #aeaeae;
+}
+
+.datepicker--cell.-disabled-.-focus- {
+    color: #aeaeae;
+}
+
+.datepicker--cell.-disabled-.-in-range- {
+    color: #a1a1a1;
+}
+
+.datepicker--cell.-disabled-.-current-.-focus- {
+    color: #aeaeae;
+}
+
+.datepicker--cell.-range-from- {
+    border: 1px solid rgba(92, 196, 239, 0.5);
+    background-color: rgba(92, 196, 239, 0.1);
+    border-radius: 4px 0 0 4px;
+}
+
+.datepicker--cell.-range-to- {
+    border: 1px solid rgba(92, 196, 239, 0.5);
+    background-color: rgba(92, 196, 239, 0.1);
+    border-radius: 0 4px 4px 0;
+}
+
+.datepicker--cell.-selected-, .datepicker--cell.-selected-.-current- {
+    color: #fff;
+    background: #5cc4ef;
+}
+
+.datepicker--cell.-range-from-.-range-to- {
+    border-radius: 4px;
+}
+
+.datepicker--cell.-selected- {
+    border: none;
+}
+
+.datepicker--cell.-selected-.-focus- {
+    background: #45bced;
+}
+
+.datepicker--cell:empty {
+    cursor: default;
+}
+
+.datepicker--days-names {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-wrap: wrap;
+    flex-wrap: wrap;
+    margin: 8px 0 3px;
+}
+
+.datepicker--day-name {
+    color: #FF9A19;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex: 1;
+    flex: 1;
+    text-align: center;
+    text-transform: uppercase;
+    font-size: .8em;
+}
+
+.-only-timepicker- .datepicker--content, .datepicker--body, .datepicker-inline .datepicker--pointer {
+    display: none;
+}
+
+.datepicker--cell-day {
+    width: 14.28571%;
+}
+
+.datepicker--cells-months {
+    height: 170px;
+}
+
+.datepicker--cell-month {
+    width: 33.33%;
+    height: 25%;
+}
+
+.datepicker--cells-years, .datepicker--years {
+    height: 170px;
+}
+
+.datepicker--cell-year {
+    width: 25%;
+    height: 33.33%;
+}
+
+.datepickers-container {
+    position: absolute;
+    left: 0;
+    top: 0;
+}
+
+@media print {
+    .datepickers-container {
+        display: none;
+    }
+}
+
+.datepicker {
+    background: #fff;
+    border: 1px solid #dbdbdb;
+    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.15);
+    border-radius: 4px;
+    box-sizing: content-box;
+    font-family: Tahoma, sans-serif;
+    font-size: 14px;
+    color: #4a4a4a;
+    width: 250px;
+    position: absolute;
+    left: -100000px;
+    opacity: 0;
+    transition: opacity .3s ease, transform .3s ease, left 0s .3s;
+    z-index: 100;
+}
+
+.datepicker.-from-top- {
+    -ms-transform: translateY(-8px);
+    transform: translateY(-8px);
+}
+
+.datepicker.-from-right- {
+    -ms-transform: translateX(8px);
+    transform: translateX(8px);
+}
+
+.datepicker.-from-bottom- {
+    -ms-transform: translateY(8px);
+    transform: translateY(8px);
+}
+
+.datepicker.-from-left- {
+    -ms-transform: translateX(-8px);
+    transform: translateX(-8px);
+}
+
+.datepicker.active {
+    opacity: 1;
+    -ms-transform: translate(0);
+    transform: translate(0);
+    transition: opacity .3s ease, transform .3s ease, left 0s 0s;
+}
+
+.datepicker-inline .datepicker {
+    border-color: #d7d7d7;
+    box-shadow: none;
+    position: static;
+    left: auto;
+    right: auto;
+    opacity: 1;
+    -ms-transform: none;
+    transform: none;
+}
+
+.datepicker--content {
+    box-sizing: content-box;
+    padding: 4px;
+}
+
+.datepicker--pointer {
+    position: absolute;
+    background: #fff;
+    border-top: 1px solid #dbdbdb;
+    border-right: 1px solid #dbdbdb;
+    width: 10px;
+    height: 10px;
+    z-index: -1;
+}
+
+.datepicker--nav-action:hover, .datepicker--nav-title:hover {
+    background: #f0f0f0;
+}
+
+.-top-center- .datepicker--pointer, .-top-left- .datepicker--pointer, .-top-right- .datepicker--pointer {
+    top: calc(100% - 4px);
+    -ms-transform: rotate(135deg);
+    transform: rotate(135deg);
+}
+
+.-right-bottom- .datepicker--pointer, .-right-center- .datepicker--pointer, .-right-top- .datepicker--pointer {
+    right: calc(100% - 4px);
+    -ms-transform: rotate(225deg);
+    transform: rotate(225deg);
+}
+
+.-bottom-center- .datepicker--pointer, .-bottom-left- .datepicker--pointer, .-bottom-right- .datepicker--pointer {
+    bottom: calc(100% - 4px);
+    -ms-transform: rotate(315deg);
+    transform: rotate(315deg);
+}
+
+.-left-bottom- .datepicker--pointer, .-left-center- .datepicker--pointer, .-left-top- .datepicker--pointer {
+    left: calc(100% - 4px);
+    -ms-transform: rotate(45deg);
+    transform: rotate(45deg);
+}
+
+.-bottom-left- .datepicker--pointer, .-top-left- .datepicker--pointer {
+    left: 10px;
+}
+
+.-bottom-right- .datepicker--pointer, .-top-right- .datepicker--pointer {
+    right: 10px;
+}
+
+.-bottom-center- .datepicker--pointer, .-top-center- .datepicker--pointer {
+    left: calc(50% - 10px / 2);
+}
+
+.-left-top- .datepicker--pointer, .-right-top- .datepicker--pointer {
+    top: 10px;
+}
+
+.-left-bottom- .datepicker--pointer, .-right-bottom- .datepicker--pointer {
+    bottom: 10px;
+}
+
+.-left-center- .datepicker--pointer, .-right-center- .datepicker--pointer {
+    top: calc(50% - 10px / 2);
+}
+
+.datepicker--body.active {
+    display: block;
+}
+
+.datepicker--nav {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    border-bottom: 1px solid #efefef;
+    min-height: 32px;
+    padding: 4px;
+}
+
+.-only-timepicker- .datepicker--nav {
+    display: none;
+}
+
+.datepicker--nav-action, .datepicker--nav-title {
+    display: -ms-flexbox;
+    display: flex;
+    cursor: pointer;
+    -ms-flex-align: center;
+    align-items: center;
+    -ms-flex-pack: center;
+    justify-content: center;
+}
+
+.datepicker--nav-action {
+    width: 32px;
+    border-radius: 4px;
+    -webkit-user-select: none;
+    -moz-user-select: none;
+    -ms-user-select: none;
+    user-select: none;
+}
+
+.datepicker--nav-action.-disabled- {
+    visibility: hidden;
+}
+
+.datepicker--nav-action svg {
+    width: 32px;
+    height: 32px;
+}
+
+.datepicker--nav-action path {
+    fill: none;
+    stroke: #9c9c9c;
+    stroke-width: 2px;
+}
+
+.datepicker--nav-title {
+    border-radius: 4px;
+    padding: 0 8px;
+}
+
+.datepicker--buttons, .datepicker--time {
+    border-top: 1px solid #efefef;
+    padding: 4px;
+}
+
+.datepicker--nav-title i {
+    font-style: normal;
+    color: #9c9c9c;
+    margin-left: 5px;
+}
+
+.datepicker--nav-title.-disabled- {
+    cursor: default;
+    background: 0 0;
+}
+
+.datepicker--buttons {
+    display: -ms-flexbox;
+    display: flex;
+}
+
+.datepicker--button {
+    color: #4EB5E6;
+    cursor: pointer;
+    border-radius: 4px;
+    -ms-flex: 1;
+    flex: 1;
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    height: 32px;
+}
+
+.datepicker--button:hover {
+    color: #4a4a4a;
+    background: #f0f0f0;
+}
+
+.datepicker--time {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    position: relative;
+}
+
+.datepicker--time.-am-pm- .datepicker--time-sliders {
+    -ms-flex: 0 1 138px;
+    flex: 0 1 138px;
+    max-width: 138px;
+}
+
+.-only-timepicker- .datepicker--time {
+    border-top: none;
+}
+
+.datepicker--time-sliders {
+    -ms-flex: 0 1 153px;
+    flex: 0 1 153px;
+    margin-right: 10px;
+    max-width: 153px;
+}
+
+.datepicker--time-label {
+    display: none;
+    font-size: 12px;
+}
+
+.datepicker--time-current {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    -ms-flex: 1;
+    flex: 1;
+    font-size: 14px;
+    text-align: center;
+    margin: 0 0 0 10px;
+}
+
+.datepicker--time-current-colon {
+    margin: 0 2px 3px;
+    line-height: 1;
+}
+
+.datepicker--time-current-hours, .datepicker--time-current-minutes {
+    line-height: 1;
+    font-size: 19px;
+    font-family: "Century Gothic", CenturyGothic, AppleGothic, sans-serif;
+    position: relative;
+    z-index: 1;
+}
+
+.datepicker--time-current-hours:after, .datepicker--time-current-minutes:after {
+    content: '';
+    background: #f0f0f0;
+    border-radius: 4px;
+    position: absolute;
+    left: -2px;
+    top: -3px;
+    right: -2px;
+    bottom: -2px;
+    z-index: -1;
+    opacity: 0;
+}
+
+.datepicker--time-current-hours.-focus-:after, .datepicker--time-current-minutes.-focus-:after {
+    opacity: 1;
+}
+
+.datepicker--time-current-ampm {
+    text-transform: uppercase;
+    -ms-flex-item-align: end;
+    align-self: flex-end;
+    color: #9c9c9c;
+    margin-left: 6px;
+    font-size: 11px;
+    margin-bottom: 1px;
+}
+
+.datepicker--time-row {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    font-size: 11px;
+    height: 17px;
+    background: linear-gradient(to right, #dedede, #dedede) left 50%/100% 1px no-repeat;
+}
+
+.datepicker--time-row:first-child {
+    margin-bottom: 4px;
+}
+
+.datepicker--time-row input[type=range] {
+    background: 0 0;
+    cursor: pointer;
+    -ms-flex: 1;
+    flex: 1;
+    height: 100%;
+    padding: 0;
+    margin: 0;
+    -webkit-appearance: none;
+}
+
+.datepicker--time-row input[type=range]::-ms-tooltip {
+    display: none;
+}
+
+.datepicker--time-row input[type=range]:hover::-webkit-slider-thumb {
+    border-color: #b8b8b8;
+}
+
+.datepicker--time-row input[type=range]:hover::-moz-range-thumb {
+    border-color: #b8b8b8;
+}
+
+.datepicker--time-row input[type=range]:hover::-ms-thumb {
+    border-color: #b8b8b8;
+}
+
+.datepicker--time-row input[type=range]:focus {
+    outline: 0;
+}
+
+.datepicker--time-row input[type=range]:focus::-webkit-slider-thumb {
+    background: #5cc4ef;
+    border-color: #5cc4ef;
+}
+
+.datepicker--time-row input[type=range]:focus::-moz-range-thumb {
+    background: #5cc4ef;
+    border-color: #5cc4ef;
+}
+
+.datepicker--time-row input[type=range]:focus::-ms-thumb {
+    background: #5cc4ef;
+    border-color: #5cc4ef;
+}
+
+.datepicker--time-row input[type=range]::-webkit-slider-thumb {
+    -webkit-appearance: none;
+    box-sizing: border-box;
+    height: 12px;
+    width: 12px;
+    border-radius: 3px;
+    border: 1px solid #dedede;
+    background: #fff;
+    cursor: pointer;
+    transition: background .2s;
+    margin-top: -6px;
+}
+
+.datepicker--time-row input[type=range]::-moz-range-thumb {
+    box-sizing: border-box;
+    height: 12px;
+    width: 12px;
+    border-radius: 3px;
+    border: 1px solid #dedede;
+    background: #fff;
+    cursor: pointer;
+    transition: background .2s;
+}
+
+.datepicker--time-row input[type=range]::-ms-thumb {
+    box-sizing: border-box;
+    height: 12px;
+    width: 12px;
+    border-radius: 3px;
+    border: 1px solid #dedede;
+    background: #fff;
+    cursor: pointer;
+    transition: background .2s;
+}
+
+.datepicker--time-row input[type=range]::-webkit-slider-runnable-track {
+    border: none;
+    height: 1px;
+    cursor: pointer;
+    color: transparent;
+    background: 0 0;
+}
+
+.datepicker--time-row input[type=range]::-moz-range-track {
+    border: none;
+    height: 1px;
+    cursor: pointer;
+    color: transparent;
+    background: 0 0;
+}
+
+.datepicker--time-row input[type=range]::-ms-track {
+    border: none;
+    height: 1px;
+    cursor: pointer;
+    color: transparent;
+    background: 0 0;
+}
+
+.datepicker--time-row input[type=range]::-ms-fill-lower {
+    background: 0 0;
+}
+
+.datepicker--time-row input[type=range]::-ms-fill-upper {
+    background: 0 0;
+}
+
+.datepicker--time-row span {
+    padding: 0 12px;
+}
+
+.datepicker--time-icon {
+    color: #9c9c9c;
+    border: 1px solid;
+    border-radius: 50%;
+    font-size: 16px;
+    position: relative;
+    margin: 0 5px -1px 0;
+    width: 1em;
+    height: 1em;
+}
+
+.datepicker--time-icon:after, .datepicker--time-icon:before {
+    content: '';
+    background: currentColor;
+    position: absolute;
+}
+
+.datepicker--time-icon:after {
+    height: .4em;
+    width: 1px;
+    left: calc(50% - 1px);
+    top: calc(50% + 1px);
+    -ms-transform: translateY(-100%);
+    transform: translateY(-100%);
+}
+
+.datepicker--time-icon:before {
+    width: .4em;
+    height: 1px;
+    top: calc(50% + 1px);
+    left: calc(50% - 1px);
+}
+
+.datepicker--cell-day.-other-month-, .datepicker--cell-year.-other-decade- {
+    color: #dedede;
+}
+
+.datepicker--cell-day.-other-month-:hover, .datepicker--cell-year.-other-decade-:hover {
+    color: #c5c5c5;
+}
+
+.-disabled-.-focus-.datepicker--cell-day.-other-month-, .-disabled-.-focus-.datepicker--cell-year.-other-decade- {
+    color: #dedede;
+}
+
+.-selected-.datepicker--cell-day.-other-month-, .-selected-.datepicker--cell-year.-other-decade- {
+    color: #fff;
+    background: #a2ddf6;
+}
+
+.-selected-.-focus-.datepicker--cell-day.-other-month-, .-selected-.-focus-.datepicker--cell-year.-other-decade- {
+    background: #8ad5f4;
+}
+
+.-in-range-.datepicker--cell-day.-other-month-, .-in-range-.datepicker--cell-year.-other-decade- {
+    background-color: rgba(92, 196, 239, 0.1);
+    color: #ccc;
+}
+
+.-in-range-.-focus-.datepicker--cell-day.-other-month-, .-in-range-.-focus-.datepicker--cell-year.-other-decade- {
+    background-color: rgba(92, 196, 239, 0.2);
+}
+
+.datepicker--cell-day.-other-month-:empty, .datepicker--cell-year.-other-decade-:empty {
+    background: 0 0;
+    border: none;
+}
+
+.xdsoft_autocomplete, .xdsoft_autocomplete div, .xdsoft_autocomplete span { /*	-moz-box-sizing: border-box !important; box-sizing: border-box !important;*/
+}
+
+.xdsoft_autocomplete {
+    display: inline;
+    position: relative;
+    word-spacing: normal;
+    text-transform: none;
+    text-indent: 0px;
+    text-shadow: none;
+    text-align: start;
+}
+
+.xdsoft_autocomplete .xdsoft_input {
+    position: relative;
+    z-index: 2;
+}
+
+.xdsoft_autocomplete .xdsoft_autocomplete_dropdown {
+    position: absolute;
+    border: 1px solid #ccc;
+    border-top-color: #d9d9d9;
+    box-shadow: 0 2px 4px rgba(0, 0, 0, 0.2);
+    -webkit-box-shadow: 0 2px 4px rgba(0, 0, 0, 0.2);
+    cursor: default;
+    display: none;
+    z-index: 1001;
+    margin-top: -1px;
+    background-color: #fff;
+    min-width: 100%;
+    overflow: auto;
+}
+
+.xdsoft_autocomplete .xdsoft_autocomplete_hint {
+    position: absolute;
+    z-index: 1;
+    color: #ccc !important;
+    -webkit-text-fill-color: #ccc !important;
+    text-fill-color: #ccc !important;
+    overflow: hidden !important;
+    white-space: pre !important;
+}
+
+.xdsoft_autocomplete .xdsoft_autocomplete_hint span {
+    color: transparent;
+    opacity: 0.0;
+}
+
+.xdsoft_autocomplete .xdsoft_autocomplete_dropdown > .xdsoft_autocomplete_copyright {
+    color: #ddd;
+    font-size: 10px;
+    text-decoration: none;
+    right: 5px;
+    position: absolute;
+    margin-top: -15px;
+    z-index: 1002;
+}
+
+.xdsoft_autocomplete .xdsoft_autocomplete_dropdown > div {
+    background: #fff;
+    white-space: nowrap;
+    cursor: pointer;
+    line-height: 1.5em;
+    padding: 2px 0px 2px 0px;
+}
+
+.xdsoft_autocomplete .xdsoft_autocomplete_dropdown > div.active {
+    background: #0097CF;
+    color: #FFFFFF;
+}
+
+@font-face {
+    font-family: 'Lato';
+    src: url("../fonts/Lato-Regular.eot");
+    src: url("../fonts/Lato-Regular.eot?#iefix") format("embedded-opentype"), url("../fonts/Lato-Regular.woff2") format("woff2"), url("../fonts/Lato-Regular.woff") format("woff"), url("../fonts/Lato-Regular.ttf") format("truetype"), url("../fonts/Lato-Regular.svg#Lato-Regular") format("svg");
+    font-weight: normal;
+    font-style: normal;
+}
+
+@font-face {
+    font-family: 'Lato';
+    src: url("../fonts/Lato-Bold.eot");
+    src: url("../fonts/Lato-Bold.eot?#iefix") format("embedded-opentype"), url("../fonts/Lato-Bold.woff2") format("woff2"), url("../fonts/Lato-Bold.woff") format("woff"), url("../fonts/Lato-Bold.ttf") format("truetype"), url("../fonts/Lato-Bold.svg#Lato-Bold") format("svg");
+    font-weight: bold;
+    font-style: normal;
+}
+
+html {
+    box-sizing: border-box;
+}
+
+*, *::before, *::after {
+    box-sizing: inherit;
+}
+
+:root {
+    font-family: "Lato", Arial, sans-serif;
+    line-height: 1.57;
+}
+
+:root * {
+    -webkit-font-smoothing: antialiased;
+    -moz-osx-font-smoothing: grayscale;
+    -webkit-overflow-scrolling: touch;
+}
+
+img {
+    max-width: 100%;
+}
+
+picture source, picture img {
+    width: 100%;
+    height: 100%;
+    object-fit: cover;
+    object-position: center;
+}
+
+a {
+    color: #1776ea;
+    transition: color 250ms ease;
+}
+
+.m0 {
+    margin: 0 !important;
+}
+
+.mt0 {
+    margin-top: 0 !important;
+}
+
+.mr0 {
+    margin-right: 0 !important;
+}
+
+.mb0 {
+    margin-bottom: 0 !important;
+}
+
+.ml0 {
+    margin-left: 0 !important;
+}
+
+.p0 {
+    padding: 0 !important;
+}
+
+.pt0 {
+    padding-top: 0 !important;
+}
+
+.pr0 {
+    padding-right: 0 !important;
+}
+
+.pb0 {
+    padding-bottom: 0 !important;
+}
+
+.pl0 {
+    padding-left: 0 !important;
+}
+
+.mt2 {
+    margin-top: 24px;
+}
+
+.ml1 {
+    margin-left: 12px;
+}
+
+.bg-absolute {
+    position: absolute;
+    top: 0;
+    left: 0;
+    width: 100%;
+    height: 100%;
+    z-index: 0;
+    background-color: #fcfcfc;
+}
+
+.bg-absolute img {
+    display: block;
+    width: 100%;
+    height: 100%;
+    object-fit: cover;
+    object-position: center bottom;
+}
+
+img {
+    border: 0;
+}
+
+img:not([src]):not([srcset]) {
+    visibility: hidden;
+}
+
+.lazyload {
+    animation-name: fade;
+    animation-duration: 1s;
+}
+
+@keyframes fade {
+    from {
+        opacity: 0;
+    }
+    to {
+        opacity: 1;
+    }
+}
+
+.overflow-y-scroll {
+    overflow-y: auto;
+}
+
+.overflow-x-scroll {
+    overflow-x: auto;
+    overflow-y: hidden;
+}
+
+.icon {
+    transition: all 0.3s ease;
+}
+
+.icon-chevron-down {
+    font-size: 8px;
+}
+
+.link {
+    color: #1776ea;
+}
+
+.d-flex {
+    display: -ms-flexbox;
+    display: flex;
+}
+
+.d-flex-center {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.justify-content-center {
+    -ms-flex-pack: center;
+    justify-content: center;
+}
+
+.font-weight-bold {
+    font-weight: 700;
+}
+
+.text-center {
+    text-align: center;
+}
+
+.c_battleship-grey {
+    color: #6b7480;
+}
+
+.badge {
+    position: absolute;
+    right: 0;
+    top: 0;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    width: 16px;
+    height: 16px;
+    background-color: #38bc7d;
+    font-size: 8px;
+    font-weight: 600;
+    line-height: 1;
+    letter-spacing: 0.1px;
+    text-align: center;
+    color: #ffffff;
+    border-radius: 50%;
+}
+
+.dropdown, .dropdown-select {
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    -ms-flex-align: center;
+    align-items: center;
+    position: relative;
+    cursor: pointer;
+}
+
+.dropdown .icon-chevron-down, .dropdown-select .icon-chevron-down {
+    fill: #002d73;
+}
+
+.dropdown label, .dropdown-select label {
+    cursor: pointer;
+    color: #002d73;
+    white-space: nowrap;
+}
+
+.dropdown .label, .dropdown-select .label {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    color: #002d73;
+    cursor: pointer;
+}
+
+.dropdown .label .icon-chevron-down, .dropdown-select .label .icon-chevron-down {
+    -ms-flex-preferred-size: 8px;
+    flex-basis: 8px;
+    -ms-flex-negative: 0;
+    flex-shrink: 0;
+}
+
+.dropdown.active .icon-chevron-down, .dropdown-select.active .icon-chevron-down {
+    -ms-transform: rotate(180deg);
+    transform: rotate(180deg);
+}
+
+.dropdown.left .dropdown-list, .dropdown-select.left .dropdown-list {
+    left: 0;
+}
+
+.dropdown.center .dropdown-list, .dropdown-select.center .dropdown-list {
+    left: 50%;
+    -ms-transform: translateX(-50%);
+    transform: translateX(-50%);
+}
+
+.dropdown.right .dropdown-list, .dropdown-select.right .dropdown-list {
+    right: 0;
+}
+
+.dropdown.priority[data-value="low"] span,
+.dropdown-select.priority[data-value="low"] span,
+.dropdown.priority[data-value="3"] span,
+.dropdown-select.priority[data-value="3"] span {
+    padding-left: 24px;
+    background: url("../img/label-low.svg") no-repeat left center;
+}
+
+.dropdown.priority[data-value="medium"] span,
+.dropdown-select.priority[data-value="medium"] span,
+.dropdown.priority[data-value="2"] span,
+.dropdown-select.priority[data-value="2"] span {
+    padding-left: 24px;
+    background: url("../img/label-medium.svg") no-repeat left center;
+}
+
+.dropdown.priority[data-value="high"] span,
+.dropdown-select.priority[data-value="high"] span,
+.dropdown.priority[data-value="1"] span,
+.dropdown-select.priority[data-value="1"] span {
+    padding-left: 24px;
+    background: url("../img/label-high.svg") no-repeat left center;
+}
+
+.dropdown.priority[data-value="critical"] span,
+.dropdown-select.priority[data-value="critical"] span,
+.dropdown.priority[data-value="0"] span,
+.dropdown-select.priority[data-value="0"] span {
+    padding-left: 24px;
+    background: url("../img/label-critical.svg") no-repeat left center;
+}
+
+.dropdown.priority [data-option="low"],
+.dropdown-select.priority [data-option="low"],
+.dropdown.priority [data-option="3"],
+.dropdown-select.priority [data-option="3"] {
+    padding-left: 47px;
+    background: url("../img/label-low.svg") no-repeat 21px center;
+}
+
+.dropdown.priority [data-option="medium"],
+.dropdown-select.priority [data-option="medium"],
+.dropdown.priority [data-option="2"],
+.dropdown-select.priority [data-option="2"] {
+    padding-left: 47px;
+    background: url("../img/label-medium.svg") no-repeat 21px center;
+}
+
+.dropdown.priority [data-option="high"],
+.dropdown-select.priority [data-option="high"],
+.dropdown.priority [data-option="1"],
+.dropdown-select.priority [data-option="1"] {
+    padding-left: 47px;
+    background: url("../img/label-high.svg") no-repeat 21px center;
+}
+
+.dropdown.priority [data-option="critical"],
+.dropdown-select.priority [data-option="critical"],
+.dropdown.priority [data-option="0"],
+.dropdown-select.priority [data-option="0"] {
+    padding-left: 47px;
+    background: url("../img/label-critical.svg") no-repeat 21px center;
+}
+
+.dropdown > span, .dropdown-select > span {
+    -webkit-user-select: none;
+    -moz-user-select: none;
+    -ms-user-select: none;
+    user-select: none;
+}
+
+.dropdown select, .dropdown-select select {
+    display: none;
+}
+
+.dropdown .icon-chevron-down, .dropdown-select .icon-chevron-down {
+    margin-top: 1px;
+    width: 8px;
+    height: 8px;
+    margin-left: 8px;
+    transition: all 250ms ease;
+}
+
+.dropdown .dropdown-list, .dropdown-select .dropdown-list {
+    display: none;
+    border-radius: 2px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    list-style: none;
+    margin: 0;
+    padding: 0;
+    position: absolute;
+    top: 100%;
+    z-index: 10;
+}
+
+.dropdown .dropdown-list .separator, .dropdown-select .dropdown-list .separator {
+    height: 1px;
+    background-color: #dfe4ec;
+}
+
+.dropdown .dropdown-list > li, .dropdown-select .dropdown-list > li {
+    height: 40px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    white-space: nowrap;
+    padding: 0 16px;
+    color: #002d73;
+}
+
+.dropdown .dropdown-list > li.selected, .dropdown-select .dropdown-list > li.selected {
+    display: none;
+}
+
+.dropdown .dropdown-list > li a, .dropdown-select .dropdown-list > li a {
+    width: 100%;
+    height: 100%;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    color: #002d73;
+}
+
+.dropdown .dropdown-list > li a:hover, .dropdown-select .dropdown-list > li a:hover {
+    color: #002d73;
+}
+
+.dropdown .dropdown-list > li svg, .dropdown-select .dropdown-list > li svg {
+    transition: all 250ms ease;
+    fill: #959eb0;
+    margin-right: 8px;
+    width: 16px;
+    height: 16px;
+}
+
+.dropdown .dropdown-list > li:hover, .dropdown-select .dropdown-list > li:hover {
+    background-color: #f5f8ff;
+    transition: all 250ms ease;
+}
+
+.dropdown .dropdown-list > li:hover svg, .dropdown-select .dropdown-list > li:hover svg {
+    fill: #002d73;
+}
+
+.accordion .accordion-title {
+    cursor: pointer;
+}
+
+.accordion .accordion-body {
+    display: none;
+}
+
+.accordion.visible .accordion-title svg {
+    -ms-transform: rotate(180deg);
+    transform: rotate(180deg);
+}
+
+body.noscroll {
+    width: 100%;
+    height: 100% !important;
+    position: fixed;
+    top: 0;
+    bottom: 0;
+    overflow: hidden;
+}
+
+.modal {
+    position: fixed;
+    top: 0;
+    right: 0;
+    bottom: 0;
+    left: 0;
+    z-index: 30;
+    background-color: rgba(38, 40, 42, 0.8);
+    text-align: center;
+    display: none;
+}
+
+.modal::before {
+    content: "";
+    display: inline-block;
+    height: 100%;
+    margin-left: -.05em;
+    vertical-align: middle;
+}
+
+.modal .modal__body {
+    padding: 40px 24px;
+    box-shadow: 0 8px 16px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    margin: auto;
+    display: inline-block;
+    position: relative;
+    width: 440px;
+    vertical-align: middle;
+}
+
+.modal .modal__body .modal__close {
+    position: absolute;
+    width: 32px;
+    height: 32px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    top: 0;
+    right: 0;
+    cursor: pointer;
+}
+
+.modal .modal__body .modal__close .icon-close {
+    width: 8px;
+    height: 8px;
+}
+
+.modal .modal__body .modal__close:hover .icon-close {
+    fill: #002d73;
+}
+
+.modal .modal__body h3 {
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 18px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.22;
+    letter-spacing: 0.1px;
+    text-align: center;
+}
+
+.modal .modal__body .modal__description {
+    margin-top: 24px;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    text-align: center;
+}
+
+.modal .modal__body .modal__buttons {
+    margin-top: 32px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+}
+
+.modal .modal__body .modal__buttons button {
+    width: 176px;
+}
+
+@media screen and (max-width: 900px) {
+    .modal .modal__body {
+        width: 90%;
+    }
+
+    .modal .modal__body .btn {
+        height: 40px !important;
+    }
+
+    .modal .modal__body .modal__buttons {
+        -ms-flex-pack: center;
+        justify-content: center;
+        -ms-flex-wrap: wrap;
+        flex-wrap: wrap;
+    }
+
+    .modal .modal__body .modal__buttons .btn {
+        margin: 0 8px 16px 8px;
+    }
+}
+
+.dropdown.priority .low {
+    fill: #959eb0 !important;
+}
+
+.dropdown.priority .medium {
+    fill: #38bc7d !important;
+}
+
+.dropdown.priority .hight {
+    fill: #ffc200 !important;
+}
+
+.dropdown.priority .critical {
+    fill: #e64342 !important;
+}
+
+.nowrap {
+    white-space: nowrap;
+}
+
+button {
+    font-family: "Lato", Arial, sans-serif;
+    color: #26282a;
+}
+
+.btn {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    height: 32px;
+    padding: 5px 12px;
+    background-color: transparent;
+    border: none;
+    outline: none;
+    cursor: pointer;
+    font-size: 13px;
+    font-weight: normal;
+    border-radius: 2px;
+    transition: all 250ms ease;
+}
+
+.btn > .icon + span, .btn > span + .icon {
+    margin-left: 8px;
+}
+
+.btn .icon {
+    fill: currentColor;
+}
+
+@media screen and (max-width: 900px) {
+    .btn {
+        cursor: default;
+    }
+}
+
+.btn-transparent {
+    background-color: #ffffff;
+    border: 1px solid #9c9c9c;
+    font-size: 14px;
+    font-weight: normal;
+    letter-spacing: 0.1px;
+    color: #6b7480;
+}
+
+.btn.cancel {
+    width: 120px;
+    height: 40px;
+    border: 1px solid #002d73;
+    color: #002d73;
+}
+
+.btn-empty {
+    padding: 0;
+}
+
+.btn-full {
+    width: 152px;
+    height: 40px;
+    background-color: #1776ea;
+    color: #fff;
+    font-weight: 600;
+    transition: all 250ms ease;
+}
+
+.btn-full.inline-flex {
+    display: inline-flex;
+    height: 48px;
+}
+
+.btn-full:hover {
+    background-color: #025cca;
+}
+
+.btn-full.disabled, .btn-full:disabled {
+    border-color: #f0f2f5;
+    background-color: #f0f2f5;
+    color: #959eb0;
+}
+
+.btn--blue {
+    color: #1776ea;
+}
+
+.btn--blue .icon {
+    fill: currentColor;
+}
+
+.btn-border {
+    width: 152px;
+    height: 40px;
+    border: 1px solid #002d73;
+    color: #002d73;
+    padding: 0;
+}
+
+.btn--blue-border {
+    width: auto;
+    padding: 0 16px;
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    height: 48px;
+    border: 1px solid #1776ea;
+    color: #1776ea;
+    font-weight: 600;
+}
+
+.btn--blue-border:hover {
+    border-color: #025cca;
+    color: #025cca;
+}
+
+.btn-banner {
+    width: 176px;
+    background-color: #f0f2f5;
+    color: #002d73;
+    font-weight: 600;
+}
+
+[ripple] {
+    position: relative;
+    overflow: hidden;
+}
+
+[ripple]::before {
+    content: "";
+    display: block;
+    position: absolute;
+    top: 0;
+    right: 0;
+    bottom: 0;
+    left: 0;
+    z-index: 10;
+}
+
+[ripple] .ripple--container {
+    position: absolute;
+    top: 0;
+    right: 0;
+    bottom: 0;
+    left: 0;
+}
+
+[ripple] .ripple--container span {
+    -ms-transform: scale(0);
+    transform: scale(0);
+    border-radius: 100%;
+    position: absolute;
+    opacity: 0.23;
+    background-color: #fff;
+    animation: ripple 500ms;
+}
+
+.btn-border .ripple--container span, .btn--blue-border .ripple--container span {
+    background-color: rgba(141, 156, 183, 0.1);
+    opacity: 1;
+}
+
+@keyframes ripple {
+    to {
+        opacity: 0;
+        transform: scale(2);
+    }
+}
+
+@media (max-width: 900px) {
+    .btn--blue-border, .btn-full {
+        height: 32px !important;
+    }
+}
+
+*::-webkit-input-placeholder { /* Chrome/Opera/Safari */
+    color: #959eb0;
+}
+
+*::-moz-placeholder { /* Firefox 19+ */
+    color: #959eb0;
+}
+
+*:-ms-input-placeholder { /* IE 10+ */
+    color: #959eb0;
+}
+
+*:-moz-placeholder { /* Firefox 18- */
+    color: #959eb0;
+}
+
+input {
+    outline: none;
+}
+
+input::-ms-clear {
+    display: none;
+}
+
+.form {
+    font-size: 14px;
+}
+
+.form .checkbox-custom {
+    padding: 0;
+}
+
+.form textarea.form-control {
+    height: 155px;
+    resize: none;
+    font-family: "Lato", Arial, sans-serif;
+}
+
+.form.invalid .error-message {
+    display: block;
+}
+
+.form.invalid .form-control.isError {
+    border-color: #e64342;
+}
+
+.form__title {
+    margin-bottom: 1.5rem;
+    font-size: 1.5rem;
+    line-height: 1.33;
+}
+
+.input-group {
+    position: relative;
+}
+
+.input-group-append--icon {
+    position: absolute;
+    right: 17px;
+    top: 0;
+    bottom: 0;
+    margin: auto;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    background-color: transparent;
+    border: none;
+    z-index: 3;
+    cursor: pointer;
+}
+
+.input-group-append--icon:hover .icon {
+    fill: #1776ea;
+}
+
+.input-group-append--icon .icon {
+    fill: #9c9c9c;
+    font-size: 12px;
+}
+
+.input-group-append--icon .icon-eye-close {
+    font-size: 12px;
+}
+
+.form-group {
+    position: relative;
+    margin-bottom: 16px;
+}
+
+.form-group label {
+    display: block;
+    margin-bottom: 4px;
+    color: #959eb0;
+}
+
+.form-group .form-control__error {
+    display: none;
+    margin-top: 12px;
+    padding: 9px;
+    color: #e64342;
+    text-align: center;
+    background-color: rgba(230, 67, 66, 0.05);
+}
+
+.form-group.error .form-control__error {
+    display: block;
+}
+
+.form-group.error input {
+    border-color: #e64342;
+}
+
+.form input.form-control,
+.form textarea.form-control {
+    height: 40px;
+    width: 100%;
+    padding: 4px 12px;
+    font-size: 14px;
+    border-radius: 2px;
+    border: solid 1px #d4d6e3;
+    background-color: #fff;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: normal;
+    letter-spacing: 0.1px;
+    -webkit-appearance: none;
+    outline: none;
+    color: #26282a;
+    transition: all 250ms ease;
+}
+
+.form select.form-control {
+    width: 100%;
+    padding: 4px 12px;
+    font-size: 14px;
+    border-radius: 2px;
+    border: solid 1px #d4d6e3;
+    background-color: #fff;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: normal;
+    letter-spacing: 0.1px;
+    -webkit-appearance: none;
+    outline: none;
+    color: #26282a;
+    transition: all 250ms ease;
+}
+
+.form input.form-control:-ms-input-placeholder, .form textarea.form-control:-ms-input-placeholder {
+    color: #959eb0;
+}
+
+.form input.form-control::placeholder, .form textarea.form-control::placeholder {
+    color: #959eb0;
+}
+
+.form input.form-control:hover,
+.form textarea.form-control:hover,
+.form select.form-control:hover {
+    border-color: #959eb0;
+}
+
+.form input.form-control:focus,
+.form textarea.form-control:focus,
+.form select.form-control:focus {
+    color: #000;
+    border-color: #1776ea;
+    outline: none;
+    box-shadow: none;
+}
+
+.error-message {
+    display: none;
+    padding: 9px;
+    color: #e64342;
+    text-align: center;
+    background-color: rgba(230, 67, 66, 0.05);
+}
+
+.invalid-feedback {
+    display: none;
+    position: absolute;
+    top: 100%;
+    left: 0;
+    margin-top: 0.2rem;
+    font-size: 12px;
+}
+
+.invalid .form-control {
+    border-color: #e64342;
+}
+
+.invalid .invalid-feedback {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    color: #e64342;
+}
+
+.form__submit {
+    margin-top: 24px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+}
+
+.form__search {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    width: 100%;
+    height: 100%;
+    padding: 0px 16px 0 32px;
+    position: relative;
+    background-color: #fff;
+    box-sizing: border-box;
+}
+
+.form__search .search--type {
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #959eb0;
+    margin-right: 4px;
+    display: none;
+    text-transform: capitalize;
+    cursor: pointer;
+}
+
+.form__search .form__search_type {
+    position: absolute;
+    top: 100%;
+    left: 0;
+    width: 100%;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    padding: 9px 16px 24px 16px;
+    z-index: 1;
+    display: none;
+}
+
+.form__search .form__search_type h5 {
+    margin-left: 8px;
+    font-size: 14px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #26282a;
+}
+
+.form__search .form__search_type .type--list {
+    margin: 8px -16px 0 -16px;
+}
+
+.form__search .form__search_type .type--list li {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #002d73;
+    height: 40px;
+    transition: all 250ms ease;
+    padding: 0 16px;
+    cursor: pointer;
+}
+
+.form__search .form__search_type .type--list li:hover {
+    background-color: #f5f8ff;
+}
+
+.form__search .form__search_type .type--list li:last-child {
+    margin-bottom: 0;
+}
+
+.form__search .form__search_type .type--list li .icon {
+    margin-right: 8px;
+    fill: #959eb0;
+    transition: all 250ms ease;
+}
+
+.form__search .form__search_results {
+    position: absolute;
+    top: 100%;
+    left: 0;
+    width: 100%;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    padding: 8px 24px 0px 24px;
+    z-index: 1;
+    display: none;
+}
+
+.form__search .form__search_results h5 {
+    font-size: 12px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.5;
+    letter-spacing: 0.1px;
+    color: #6b7480;
+}
+
+.form__search .form__search_results .results--list {
+    margin: 0 -24px;
+}
+
+.form__search .form__search_results .results--list li {
+    height: 40px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #26282a;
+    transition: all 250ms ease;
+    padding: 0 24px;
+}
+
+.form__search .form__search_results .results--list li > *:last-child {
+    overflow: hidden;
+    text-overflow: ellipsis;
+    margin-right: 0;
+}
+
+.form__search .form__search_results .results--list li:hover {
+    background-color: #f5f8ff;
+}
+
+.form__search .form__search_results .results--list li span, .form__search .form__search_results .results--list li a {
+    margin-right: 16px;
+    white-space: nowrap;
+}
+
+.form__search .form__search_results .results--list li a {
+    color: #1776ea;
+    transition: all 250ms ease;
+}
+
+.form__search .form__search_results .results--list li a:hover {
+    color: #025cca;
+}
+
+.form__search .form__search_results .results--list li b {
+    background-color: #fff5d0;
+}
+
+.form__search.focus .icon-search {
+    fill: #002d73 !important;
+}
+
+.form__search.value .icon-search {
+    fill: #002d73 !important;
+}
+
+.form__search.value .search-clear {
+    opacity: 1 !important;
+}
+
+.form__search input {
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #26282a;
+}
+
+.form__search button[type='submit'] {
+    margin-right: 8px;
+}
+
+.form__search .icon-search {
+    font-size: 19.7px;
+}
+
+.form__search .form__control {
+    background-color: transparent;
+    width: 100%;
+    border: none;
+    height: 70%;
+    cursor: pointer;
+}
+
+.form__search .form__control::-webkit-input-placeholder { /* Chrome/Opera/Safari */
+    color: #959eb0;
+    transition: all 250ms ease;
+}
+
+.form__search .form__control::-moz-placeholder { /* Firefox 19+ */
+    color: #959eb0;
+    transition: all 250ms ease;
+}
+
+.form__search .form__control:-ms-input-placeholder { /* IE 10+ */
+    color: #959eb0;
+    transition: all 250ms ease;
+}
+
+.form__search .form__control:-moz-placeholder { /* Firefox 18- */
+    color: #959eb0;
+    transition: all 250ms ease;
+}
+
+.form__search .form__control:hover::-webkit-input-placeholder { /* Chrome/Opera/Safari */
+    color: #6b7480;
+}
+
+.form__search .form__control:hover::-moz-placeholder { /* Firefox 19+ */
+    color: #6b7480;
+}
+
+.form__search .form__control:hover:-ms-input-placeholder { /* IE 10+ */
+    color: #6b7480;
+}
+
+.form__search .form__control:hover:-moz-placeholder { /* Firefox 18- */
+    color: #6b7480;
+}
+
+.form__search.type .form__control {
+    cursor: initial;
+}
+
+.checkbox-custom {
+    position: relative;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    min-height: 16px;
+}
+
+.checkbox-custom [type='checkbox']:checked, .checkbox-custom [type='checkbox']:not(:checked) {
+    position: absolute;
+    left: -9999px;
+}
+
+.checkbox-custom [type='checkbox'] + label {
+    transition: all 250ms ease;
+}
+
+.checkbox-custom [type='checkbox']:not(:checked) + label {
+    position: relative;
+    padding-left: 24px;
+    cursor: pointer;
+    line-height: 1.2;
+    letter-spacing: normal;
+    color: #959eb0;
+}
+
+.checkbox-custom [type='checkbox']:checked + label {
+    position: relative;
+    padding-left: 24px;
+    cursor: pointer;
+    line-height: 1.2;
+    letter-spacing: normal;
+    color: #002d73;
+}
+
+.checkbox-custom [type='checkbox']:checked + label:before, .checkbox-custom [type='checkbox']:not(:checked) + label:before {
+    content: '';
+    position: absolute;
+    left: 0;
+    top: 0;
+    width: 16px;
+    height: 16px;
+    border-radius: 2px;
+    background: #fff;
+    border: 1px solid #959eb0;
+}
+
+.checkbox-custom [type='checkbox']:checked + label:after, .checkbox-custom [type='checkbox']:not(:checked) + label:after {
+    content: '';
+    width: 12px;
+    height: 12px;
+    position: absolute;
+    top: 2px;
+    left: 2px;
+    transition: all 0.2s ease;
+    background-image: url("data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' width='11' height='8' viewBox='0 0 11 8'%3E%3Cpath fill='%23002D73' fill-rule='evenodd' d='M9.043 0L3.246 5.128 1.623 3.692 0 5.128 3.246 8l7.42-6.564z'/%3E%3C/svg%3E");
+    background-repeat: no-repeat;
+    background-position: center;
+}
+
+.checkbox-custom [type='checkbox']:not(:checked) + label:after {
+    opacity: 0;
+    -ms-transform: scale(0);
+    transform: scale(0);
+}
+
+.checkbox-custom [type='checkbox']:checked + label:after {
+    opacity: 1;
+    -ms-transform: scale(1);
+    transform: scale(1);
+}
+
+.checkbox-custom [type='checkbox']:disabled:checked + label:before, .checkbox-custom [type='checkbox']:disabled:not(:checked) + label:before {
+    border-color: #ccc;
+    background-color: #eee;
+}
+
+.checkbox-custom [type='checkbox']:disabled:checked + label:after {
+    background: #aaa;
+}
+
+.invalid .checkbox-custom [type='checkbox']:not(:checked):required + label:before {
+    border-color: #e64342;
+}
+
+.radio-custom {
+    position: relative;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    min-height: 16px;
+}
+
+.radio-custom [type='radio']:checked, .radio-custom [type='radio']:not(:checked) {
+    position: absolute;
+    left: -9999px;
+}
+
+.radio-custom [type='radio']:checked + label, .radio-custom [type='radio']:not(:checked) + label {
+    position: relative;
+    padding-left: 24px;
+    cursor: pointer;
+    line-height: 1.2;
+    letter-spacing: normal;
+    color: #002257;
+}
+
+.radio-custom [type='radio']:checked + label:before, .radio-custom [type='radio']:not(:checked) + label:before {
+    content: '';
+    position: absolute;
+    left: 0;
+    top: 0;
+    width: 16px;
+    height: 16px;
+    border-radius: 2px;
+    background: #fff;
+    border-radius: 50%;
+    border: 1px solid #002d73;
+}
+
+.radio-custom [type='radio']:checked + label:after, .radio-custom [type='radio']:not(:checked) + label:after {
+    content: '';
+    width: 8px;
+    height: 8px;
+    position: absolute;
+    top: 4px;
+    left: 4px;
+    transition: all 0.2s ease;
+    background-color: #002d73;
+    border-radius: 50%;
+}
+
+.radio-custom [type='radio']:not(:checked) + label:after {
+    opacity: 0;
+    -ms-transform: scale(0);
+    transform: scale(0);
+}
+
+.radio-custom [type='radio']:checked + label:after {
+    opacity: 1;
+    -ms-transform: scale(1);
+    transform: scale(1);
+}
+
+.radio-custom [type='radio']:disabled:checked + label:before, .radio-custom [type='radio']:disabled:not(:checked) + label:before {
+    border-color: #ccc;
+    background-color: #eee;
+}
+
+.radio-custom [type='radio']:disabled:checked + label:after {
+    background: #aaa;
+}
+
+.invalid .radio-custom [type='radio']:not(:checked):required + label:before {
+    border-color: #e64342;
+}
+
+.select-custom {
+    position: relative;
+    height: 32px;
+    color: inherit;
+}
+
+.select-custom select {
+    display: none;
+}
+
+.select-selected {
+    max-width: 200px;
+}
+
+/*style the arrow inside the select element:*/
+.select-selected:after {
+    position: absolute;
+    content: '';
+    top: 12px;
+    right: 10px;
+    width: 10px;
+    height: 6px;
+    background-image: url("data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' width='8' height='6' viewBox='0 0 8 6'%3E%3Cpath fill='%2326282A' fill-rule='evenodd' d='M4.303 5.07l3.553-3.552a.434.434 0 0 0 .128-.309A.434.434 0 0 0 7.856.9L7.595.64a.437.437 0 0 0-.618 0L3.994 3.622 1.007.635a.434.434 0 0 0-.618 0L.128.897A.434.434 0 0 0 0 1.206c0 .117.045.226.128.309L3.684 5.07a.434.434 0 0 0 .31.127.434.434 0 0 0 .31-.127z'/%3E%3C/svg%3E");
+    background-size: 10px 6px;
+    background-repeat: no-repeat;
+}
+
+.select-selected.select-arrow-active:after {
+    -ms-transform: scaleY(-1);
+    transform: scaleY(-1);
+    filter: FlipY;
+    -ms-filter: 'FlipY';
+}
+
+.select-items div, .select-selected {
+    padding: 8px 8px;
+    line-height: 1;
+    cursor: pointer;
+}
+
+.select-items {
+    position: absolute;
+    top: 100%;
+    left: 0;
+    right: 0;
+    z-index: 5;
+    padding: 6px 0 12px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #ffffff;
+}
+
+.select-hide {
+    display: none;
+}
+
+.select-items div:hover, .same-as-selected {
+    color: #1776ea;
+}
+
+.select-custom--stretched {
+    box-shadow: none;
+}
+
+.select-custom--stretched .select-selected {
+    width: 100%;
+}
+
+.select--priority .select-selected {
+    padding-left: 24px;
+}
+
+.select--priority .select-selected[data-value='critical'] + div + select + .priority-label {
+    background-color: #e64342;
+}
+
+.select--priority .select-selected[data-value='low'] + div + select + .priority-label {
+    background-color: #959eb0;
+}
+
+.select--priority .select-selected[data-value='medium'] + div + select + .priority-label {
+    background-color: #38bc7d;
+}
+
+.select--priority .select-selected[data-value='high'] + div + select + .priority-label {
+    background-color: #ffc200;
+}
+
+.priority-label {
+    position: absolute;
+    top: 0;
+    bottom: 0;
+    margin: auto;
+    left: 0;
+    display: inline-block;
+    width: 16px;
+    height: 12px;
+    border-top-left-radius: 2px;
+    border-bottom-left-radius: 2px;
+}
+
+.priority-label:after {
+    content: '';
+    position: absolute;
+    right: 0;
+    top: 0;
+    width: 0;
+    height: 0;
+    border-style: solid;
+    border-width: 6px 4px 6px 0;
+    border-color: transparent #ffffff transparent transparent;
+}
+
+.switch-checkbox {
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.switch-checkbox input[type="checkbox"] {
+    display: none;
+}
+
+.switch-checkbox .switch-checkbox__bullet {
+    width: 32px;
+    height: 16px;
+    background-color: #fff;
+    border: 1px solid #dfe4ec;
+    border-radius: 8px;
+    transition: all 250ms ease;
+    position: relative;
+}
+
+.switch-checkbox .switch-checkbox__bullet i {
+    display: block;
+    width: 14px;
+    height: 14px;
+    box-shadow: 0 1px 2px 0 rgba(0, 0, 0, 0.16);
+    background-color: #fff;
+    border-radius: 50%;
+    position: absolute;
+    top: 0;
+    left: 0;
+    right: initial;
+    transition: all 250ms ease;
+}
+
+.switch-checkbox .switch-checkbox__bullet i svg {
+    width: 8px;
+    height: 8px;
+    position: absolute;
+    left: 50%;
+    top: 50%;
+    -ms-transform: translate(-50%, -50%);
+    transform: translate(-50%, -50%);
+    transition: all 250ms ease;
+}
+
+.switch-checkbox .switch-checkbox__bullet i svg.icon-tick {
+    opacity: 0;
+}
+
+.switch-checkbox input[type="checkbox"]:checked + .switch-checkbox__bullet {
+    background-color: #002d73;
+    border-color: #002d73;
+}
+
+.switch-checkbox input[type="checkbox"]:checked + .switch-checkbox__bullet i {
+    left: 100%;
+    -ms-transform: translateX(-100%);
+    transform: translateX(-100%);
+}
+
+.switch-checkbox input[type="checkbox"]:checked + .switch-checkbox__bullet i .icon-close {
+    opacity: 0;
+}
+
+.switch-checkbox input[type="checkbox"]:checked + .switch-checkbox__bullet i .icon-tick {
+    opacity: 1;
+}
+
+.switch-checkbox span {
+    margin-left: 16px;
+    transition: all 250ms ease;
+    line-height: 1.2;
+}
+
+.switch-checkbox a {
+    margin-left: 16px;
+    transition: all 250ms ease;
+    color: #1776ea;
+    line-height: 1.2;
+}
+
+.switch-checkbox a:hover {
+    color: #025cca;
+}
+
+.block--attach {
+    margin-top: 8px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    position: relative;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    /*color: #1776ea;*/
+    transition: all 250ms ease;
+    /*cursor: pointer !important;*/
+}
+
+.block--attach input[type="file"] {
+    opacity: 0;
+    position: absolute;
+    top: 0;
+    left: 0;
+    width: 100%;
+    height: 100%;
+    cursor: pointer !important;
+}
+
+.block--attach .icon-attach {
+    width: 16px;
+    height: 16px;
+    /*fill: #1776ea;*/
+    margin-right: 8px;
+}
+
+/*.block--attach:hover {
+    color: #025cca;
+}
+
+.block--attach:hover .icon-attach {
+    fill: #025cca;
+}*/
+
+.selectize-input {
+    padding: 11px 12px;
+    border: solid 1px #d4d6e3;
+    transition: all 250ms ease;
+}
+
+.selectize-input.input-active {
+    border: solid 1px #1776ea !important;
+}
+
+.selectize-input:hover {
+    border: solid 1px #959eb0;
+}
+
+.selectize-control.input-tags {
+    line-height: 1;
+    margin-left: 24px;
+}
+
+.selectize-control.multi .selectize-input > div {
+    margin: 0 6px 0 0;
+    padding: 0;
+    background: transparent;
+    color: #26282a;
+    border: none;
+}
+
+.selectize-control {
+    display: -ms-flexbox;
+    display: flex;
+}
+
+.selectize-control .selectize-input {
+    margin-top: 16px;
+    border-radius: 2px;
+    border: solid 1px #d4d6e3;
+    box-shadow: none;
+    min-width: 320px;
+    padding: 0 12px;
+    height: 40px;
+    display: -ms-flexbox !important;
+    display: flex !important;
+    -ms-flex-align: center;
+    align-items: center;
+    transition: all 250ms ease;
+    z-index: 8;
+}
+
+.selectize-control .selectize-input:after {
+    border: none !important;
+    background: transparent url("../img/chevron-down.svg") no-repeat center;
+    width: 8px !important;
+    height: 8px !important;
+    opacity: 0.25 !important;
+    transition: all 250ms ease;
+}
+
+.selectize-control .selectize-input.focus::after {
+    -ms-transform: rotate(180deg);
+    transform: rotate(180deg);
+}
+
+.selectize-control .selectize-dropdown {
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    border: none;
+}
+
+.selectize-control .selectize-dropdown .option {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    height: 40px;
+    padding: 0 16px;
+    color: #002d73;
+}
+
+.selectize-control .selectize-dropdown .option.active {
+    background-color: #f5f8ff;
+}
+
+@media screen and (max-width: 900px) {
+    .form__search .form__search_results .results--list li {
+        font-size: 13px;
+    }
+}
+
+.icon-eye-open, .icon-eye-close {
+    width: 16px;
+    height: 16px;
+    transition: all 250ms ease;
+}
+
+.reg__wrap {
+    display: -ms-flexbox;
+    display: flex;
+    min-height: 100vh;
+}
+
+@media (max-width: 900px) {
+    .reg__wrap {
+        margin-top: -48px;
+    }
+
+    .reg__wrap .reg__section {
+        box-shadow: none;
+    }
+}
+
+.reg__wrap .navbar__logo {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-direction: column;
+    flex-direction: column;
+    margin-bottom: 32px;
+    color: #959eb0;
+    line-height: 1;
+}
+
+.reg__wrap .logo-subtitle {
+    margin-top: 5px;
+    font-size: 14px;
+    font-weight: 400;
+}
+
+.reg__heading {
+    margin-bottom: 8px;
+    margin-top: 8px;
+    font-size: 18px;
+    font-weight: bold;
+    line-height: normal;
+}
+
+.reg__heading + .form {
+    margin-top: 16px;
+}
+
+.reg__text {
+    margin-bottom: 24px;
+}
+
+.reg__image {
+    position: relative;
+    width: calc(100vw - 504px);
+}
+
+.reg__section {
+    margin-left: auto;
+    width: 100%;
+    max-width: 504px;
+    padding: 60px 1rem 1.5rem;
+    box-shadow: 0 4px 10px 2px rgba(216, 216, 221, 0.5);
+    position: relative;
+}
+
+.reg__box {
+    height: 100%;
+    width: 100%;
+    max-width: 320px;
+    margin: 0 auto;
+}
+
+.reg__checkboxes {
+    margin: 34px 0 40px;
+}
+
+.reg__footer {
+    margin-top: 32px;
+    text-align: center;
+}
+
+.delete__submit {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    margin-top: 40px;
+}
+
+.reset-password .reset-password__text {
+    margin-bottom: 26px;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: normal;
+    letter-spacing: 0.1px;
+}
+
+.reset-password .form-captcha {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    margin-bottom: 16px;
+}
+
+.reset-password .form-captcha img {
+    width: 112px;
+}
+
+.reset-password .form-captcha a {
+    display: block;
+    width: 16px;
+    height: 16px;
+    margin-left: 16px;
+}
+
+.reset-password .form-captcha a svg {
+    width: 100%;
+    height: 100%;
+}
+
+.reset-password .form__submit {
+    margin-top: 40px;
+}
+
+.table-wrap {
+    margin-top: 24px;
+    padding: 12px;
+    border-radius: 2px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #ffffff;
+}
+
+@media screen and (max-width: 900px) {
+    .table-wrap {
+        overflow-x: auto;
+        padding: 0;
+    }
+}
+
+.gu-mirror {
+    opacity: 1 !important;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+}
+
+.table {
+    width: 100%;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+}
+
+@media screen and (max-width: 900px) {
+    .table {
+        font-size: 12px;
+    }
+}
+
+.table thead {
+    height: 48px;
+    background-color: #f6f7f9;
+    font-size: 10px;
+    font-weight: bold;
+    line-height: normal;
+    letter-spacing: 0.1px;
+    color: #6b7480;
+    text-transform: uppercase;
+}
+
+@media screen and (max-width: 900px) {
+    .table thead {
+        font-size: 8px;
+    }
+}
+
+.table thead .sort {
+    color: #6b7480;
+    vertical-align: middle;
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    -ms-flex-align: center;
+    align-items: center;
+    height: 12px;
+    cursor: pointer;
+}
+
+.table thead th {
+    padding: 18px 16px;
+    text-align: left;
+    vertical-align: middle;
+    white-space: nowrap;
+}
+
+@media screen and (max-width: 900px) {
+    .table thead th {
+        padding: 19px 12px;
+    }
+}
+
+.table thead th.table__first_th {
+    padding: 21px 0 21px 16px;
+    width: 40px;
+    border-right: none;
+    vertical-align: middle;
+}
+
+@media screen and (max-width: 900px) {
+    .table thead th.table__first_th {
+        padding-top: 0;
+        padding-bottom: 0;
+    }
+}
+
+.table thead th.table__first_th .checkbox-custom {
+    -ms-flex-align: initial;
+    align-items: initial;
+}
+
+.table thead th:not(:first-child) {
+    border-left: 1px solid #dfe4ec;
+}
+
+.table thead th.desc .handle {
+    height: 4px;
+}
+
+.table thead th.desc .handle::before {
+    display: none;
+}
+
+.table thead th.asc .handle {
+    height: 4px;
+}
+
+.table thead th.asc .handle::after {
+    display: none;
+}
+
+.table thead th .handle {
+    margin-left: 8px;
+    position: relative;
+    display: inline-block;
+    width: 6px;
+    height: 12px;
+    vertical-align: middle;
+}
+
+.table thead th .handle::before {
+    content: '';
+    display: block;
+    width: 0;
+    height: 0;
+    border-left: 3px solid transparent;
+    border-right: 3px solid transparent;
+    border-bottom: 4px solid #959eb0;
+    position: absolute;
+    top: 0;
+    left: 0;
+}
+
+.table thead th .handle::after {
+    content: '';
+    display: block;
+    width: 0;
+    height: 0;
+    width: 0;
+    border-left: 3px solid transparent;
+    border-right: 3px solid transparent;
+    border-top: 4px solid #959eb0;
+    position: absolute;
+    bottom: 0;
+    left: 0;
+}
+
+.table tbody tr {
+    transition: all 250ms ease;
+    background-color: #fff;
+}
+
+.table tbody tr:nth-child(even) {
+    background-color: #f9fafd;
+}
+
+.table tbody tr:hover {
+    background-color: #f1f2f5;
+}
+
+.table tbody tr.is-checked {
+    background-color: #dfe4ec;
+}
+
+.table tbody tr.ticket-new,
+table tbody tr.ticket-new,
+li.ticket-new {
+    animation: backgrounColor 10s ease-in-out;
+}
+
+@keyframes backgrounColor {
+    from {
+        background-color: #e5fff2;
+    }
+    to {
+        background-color: initial;
+    }
+}
+
+.table tbody tr .table__first_td {
+    padding: 21px 0 21px 16px;
+    width: 40px;
+    border-right: none;
+}
+
+.table tbody tr .table__first_td .checkbox-custom {
+    -ms-flex-align: initial;
+    align-items: initial;
+    position: relative;
+    top: 2px;
+}
+
+@media screen and (max-width: 900px) {
+    .table tbody tr .table__first_td .checkbox-custom {
+        top: 3px;
+    }
+}
+
+.table tbody tr.new td:first-child {
+    position: relative;
+}
+
+.table tbody tr.new td:first-child::before {
+    content: "";
+    width: 2px;
+    position: absolute;
+    top: 0;
+    bottom: 0;
+    left: 0;
+    background-color: #1776ea;
+}
+
+@media screen and (max-width: 900px) {
+    .table tbody tr.new td:first-child::before {
+        content: "";
+        width: 4px;
+        position: absolute;
+        top: 0;
+        bottom: 0;
+        left: 0;
+        background-color: #1776ea;
+    }
+}
+
+.table tbody tr.new td, .table tbody tr.new .table__td-id a {
+    font-weight: bold;
+}
+
+.table tbody tr.new .dropdown-list {
+    font-weight: normal;
+}
+
+/*
+@media screen and (max-width: 900px) {
+    .table tbody tr.new td:nth-child(3) {
+        position: relative;
+    }
+
+    .table tbody tr.new td:nth-child(3)::before {
+        content: "";
+        width: 4px;
+        position: absolute;
+        top: 0;
+        bottom: 0;
+        left: 0;
+        background-color: #1776ea;
+    }
+}
+*/
+
+.table tbody td {
+    padding: 21px 16px;
+}
+
+@media screen and (max-width: 900px) {
+    .table tbody td {
+        padding: 19px 8px 19px 12px;
+    }
+}
+
+.table tbody td:not(:first-child) {
+    border-left: 1px solid #dfe4ec;
+}
+
+.table tbody td .table__td-id {
+    display: -ms-flexbox;
+    display: flex;
+    border-left: none;
+}
+
+.table tbody .dropdown-select.priority {
+    min-width: 95px;
+}
+
+@media screen and (max-width: 900px) {
+    .table tbody .dropdown-select.priority {
+        min-width: auto;
+    }
+}
+
+.table tbody .dropdown-select.priority .dropdown-list {
+    min-width: 136px;
+}
+
+.table tbody .dropdown.assignment {
+    font-family: "Lato", Arial, sans-serif;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li {
+    display: block;
+    height: auto;
+    padding: 0;
+    background-color: transparent;
+    cursor: default;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .assign__wrapper {
+    min-width: 304px;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .assign__head {
+    display: -ms-flexbox;
+    display: flex;
+    padding: 16px 24px 0 24px;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .assign__head .assign__head_icon {
+    width: 32px;
+    height: 32px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .assign__head .assign__head_icon span {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    width: 100%;
+    height: 100%;
+    border-radius: 4px;
+    background-color: #1776ea;
+    font-size: 18px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: normal;
+    letter-spacing: 0.1px;
+    text-align: center;
+    color: #fff;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .assign__head .assign__head_icon .icon-assign-no {
+    width: 24px;
+    height: 24px;
+    fill: #26282a;
+    margin: 0;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .assign__head .assign__head_name {
+    margin-left: 8px;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .assign__head .assign__head_name b {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    height: 32px;
+    font-size: 18px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.22;
+    letter-spacing: 0.1px;
+    color: #26282a;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .assign__head .assign__head_name span {
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #959eb0;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .unassigned .assign__head_icon span {
+    display: none;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .unassigned .assign__head_icon svg {
+    display: block;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .unassigned [data-type='unassigned'] {
+    display: none;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .to-my .assign__head_icon svg {
+    display: none;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .to-my [data-type='to-my'] {
+    display: none;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .assign .assign__head_icon svg {
+    display: none;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .assign__body {
+    display: -ms-flexbox;
+    display: flex;
+    padding: 0;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .assign__body > li {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    -ms-flex-positive: 1;
+    flex-grow: 1;
+    min-width: 108px;
+    transition: all 2500ms ease;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .assign__body > li a {
+    display: -ms-flexbox;
+    display: flex;
+    width: 90px;
+    height: 90px;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-direction: column;
+    flex-direction: column;
+    -ms-flex-align: center;
+    align-items: center;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    text-align: center;
+    color: #1776ea;
+    transition: all 250ms ease;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .assign__body > li a svg {
+    margin: 0 0 4px 0;
+    width: 24px;
+    height: 24px;
+    fill: #1776ea;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .assign__body > li a:hover {
+    color: #025cca;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .assign__body > li a:hover svg {
+    fill: #025cca;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .assign--list {
+    padding: 24px 40px;
+    display: none;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .assign--list .assign__head_name {
+    font-size: 18px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.22;
+    letter-spacing: 0.1px;
+    color: #26282a;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .assign--list .assign--list-buttons {
+    display: -ms-flexbox;
+    display: flex;
+    margin-top: 16px;
+    -ms-flex-pack: end;
+    justify-content: flex-end;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .assign--list .assign--list-buttons button {
+    width: 96px;
+}
+
+.table tbody .dropdown.assignment .dropdown-list li .assign--list .assign--list-buttons button.btn-full {
+    margin-left: 32px;
+}
+
+.table__td-id [type='checkbox']:checked + label, .table__td-id [type='checkbox']:not(:checked) + label {
+    padding-left: 40px;
+}
+
+.table__td-id .checkbox-custom {
+    display: inline-block;
+}
+
+@media screen and (max-width: 900px) {
+    .filters {
+        display: none;
+    }
+}
+
+.tickets__mobile_head {
+    margin: 0;
+    display: none;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.tickets__mobile_head h2 {
+    font-size: 16px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.38;
+    letter-spacing: 0.1px;
+}
+
+.tickets__mobile_head .btn {
+    height: 32px;
+    padding: 0 12px;
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    -ms-flex-align: center;
+    align-items: center;
+    font-size: 12px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.5;
+    letter-spacing: 0.1px;
+    color: #002d73;
+    transition: all 250ms ease;
+}
+
+.tickets__mobile_head .btn[data-action="ticket-mobile-actions"] {
+    margin-left: auto;
+    margin-right: 16px;
+}
+
+.tickets__mobile_head .btn .icon {
+    width: 16px;
+    height: 16px;
+    fill: #002d73;
+}
+
+@media screen and (max-width: 900px) {
+    .tickets__mobile_head {
+        display: -ms-flexbox;
+        display: flex;
+    }
+}
+
+.filters__listing {
+    width: 100%;
+}
+
+.filters__listing:not(.is-collapsed) .toggler-value {
+    display: none;
+}
+
+.filters__listing:not(.is-collapsed) #btnToggleFilters .icon-chevron-down {
+    -ms-transform: scaleY(-1);
+    transform: scaleY(-1);
+}
+
+.filters__listing .filter-item {
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    margin: 0 0 8px 10px;
+    -ms-flex-align: center;
+    align-items: center;
+    line-height: 1;
+    height: 32px;
+    cursor: pointer;
+}
+
+.filters__listing .filter-item input {
+    display: none;
+}
+
+.filters__listing .filter-item input[type="checkbox"]:checked + .item--body {
+    border-color: #1177f5 !important;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+}
+
+.filters__listing .filter-item.group .item--body {
+    border-width: 2px;
+    font-size: 14px;
+    padding: 0 12px;
+}
+
+.filters__listing .filter-item.group .item--body b {
+    margin-left: 8px;
+    font-weight: bold;
+}
+
+.filters__listing .filter-item .item--body {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    height: 32px;
+    padding: 0 2px 0 12px;
+    border: solid 1px #9c9c9c;
+    font-size: 12px;
+    background-color: #fff;
+    transition: all 250ms ease;
+    color: #6b7480;
+}
+
+.filters__listing .filter-item .item--body:hover {
+    border-color: transparent;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    border-radius: 2px;
+}
+
+.filters__listing .filter-item .item--body span {
+    line-height: 1;
+}
+
+.filters__listing .filter-item .item--body .close {
+    display: -ms-flexbox;
+    display: flex;
+    width: 16px;
+    height: 16px;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    margin-left: 5px;
+    cursor: pointer;
+}
+
+.filters__listing .filter-item .item--body .close .icon-close {
+    width: 6px;
+    height: 6px;
+    fill: #9c9c9c;
+}
+
+.filters__listing .btn {
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    -ms-flex-align: baseline;
+    align-items: baseline;
+    margin: 0 0 8px 10px;
+    letter-spacing: 0.1px;
+    padding: 0 2px 0 10px;
+    -ms-flex-align: center;
+    align-items: center;
+    line-height: 1;
+    height: 32px;
+}
+
+.filters__listing .btn.is-bold {
+    border-width: 2px;
+}
+
+.filters__listing .btn.is-selected {
+    border-color: #1177f5;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #f5f8ff;
+}
+
+.filters__listing .btn.is-selected .filters__btn-value {
+    color: inherit;
+}
+
+.filters__listing .btn .close {
+    display: -ms-flexbox;
+    display: flex;
+    width: 16px;
+    height: 16px;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    margin-left: 5px;
+}
+
+.filters__listing .btn .close .icon-close {
+    width: 6px;
+    height: 6px;
+    fill: #9c9c9c;
+}
+
+.filters__btn-value {
+    margin-left: 7px;
+    font-weight: 700;
+    color: #959eb0;
+}
+
+.filters__action {
+    float: left;
+}
+
+.filters__action .btn {
+    margin-right: 6px;
+    margin-bottom: 0;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.filtersListingCollapsed {
+    display: none;
+}
+
+.filters-mobile {
+    margin-bottom: 24px;
+    display: none;
+}
+
+.filters-mobile .filters__listing {
+    overflow: hidden;
+    height: 34px;
+}
+
+.filters-mobile .filters__listing .btn {
+    margin-left: 0;
+    margin-right: 10px;
+}
+
+.filters-mobile [data-action="mobile-filters-more"] {
+    margin-top: 8px;
+}
+
+.filters-mobile [data-action="mobile-filters-hide"] {
+    display: none;
+}
+
+.filters-mobile [data-action="mobile-filters-hide"] .icon-chevron-down {
+    -ms-transform: rotate(180deg);
+    transform: rotate(180deg);
+}
+
+.filters-mobile.open .filters__listing {
+    height: auto;
+}
+
+.filters-mobile.open [data-action="mobile-filters-more"] {
+    display: none;
+}
+
+.filters-mobile.open [data-action="mobile-filters-hide"] {
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+}
+
+@media screen and (max-width: 900px) {
+    .filters-mobile {
+        display: block;
+    }
+}
+
+.main__content.ticket {
+    padding: 23px 32px 50px 16px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+}
+
+.main__content.ticket .icon-chevron-down {
+    margin-top: 1px;
+}
+
+@media screen and (max-width: 900px) {
+    .main__content.ticket {
+        padding: 16px 12px 24px 12px;
+        -ms-flex-direction: column;
+        flex-direction: column;
+    }
+
+    .main__content.ticket .ticket__body .block--head {
+        -ms-flex-direction: column;
+        flex-direction: column;
+        -ms-flex-align: start;
+        align-items: flex-start;
+    }
+
+    .main__content.ticket .ticket__body .block--head time {
+        margin-left: 0;
+        margin-bottom: 8px;
+    }
+
+    .main__content.ticket .ticket__body .block--head .more {
+        margin-left: 0;
+    }
+
+    .main__content.ticket .block--submit {
+        -ms-flex-pack: justify;
+        justify-content: space-between;
+        -ms-flex-wrap: wrap;
+        flex-wrap: wrap;
+    }
+
+    .main__content.ticket .block--submit .btn {
+        height: 40px !important;
+        margin: 0 auto 16px auto;
+    }
+
+    .main__content.ticket .block--submit .btn-full {
+        -ms-flex-order: 1;
+        order: 1;
+    }
+
+    .main__content.ticket .block--submit .btn-border {
+        -ms-flex-order: 2;
+        order: 2;
+    }
+
+    .main__content.ticket .block--submit::before {
+        content: "";
+        -ms-flex-order: 3;
+        order: 3;
+        width: 100%;
+        height: 0;
+    }
+
+    .main__content.ticket .block--submit .submit-us {
+        -ms-flex-order: 4;
+        order: 4;
+        margin: 0 auto 0 auto;
+    }
+
+    .main__content.ticket .block--submit .submit-us .dropdown-list {
+        top: calc(100% + 8px);
+        left: 50%;
+        -ms-transform: translateX(-50%);
+        transform: translateX(-50%);
+    }
+
+    .main__content.ticket .ticket__params {
+        width: 100%;
+    }
+}
+
+.ticket__body {
+    -ms-flex-positive: 1;
+    flex-grow: 1;
+    margin-right: 24px;
+}
+
+.ticket__body_block {
+    background-color: #fff;
+    margin-bottom: 24px;
+    border-radius: 2px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    padding: 24px;
+}
+
+.ticket__body_block.response {
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    border: solid 4px #c3ead8;
+}
+
+.ticket__body_block h3 {
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 18px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.22;
+    letter-spacing: 0.1px;
+}
+
+.ticket__body_block .block--head {
+    display: -ms-flexbox;
+    display: flex;
+    margin-top: 16px;
+    -ms-flex-align: center;
+    align-items: center;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+}
+
+.ticket__body_block .block--head .contact {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    position: relative;
+}
+
+.ticket__body_block .block--head .contact > span {
+    color: #959eb0;
+}
+
+.ticket__body_block .block--head .contact b {
+    margin-left: 8px;
+    font-weight: bold;
+}
+
+.ticket__body_block .block--head .contact .dropdown {
+    margin-left: 8px;
+    cursor: pointer;
+    position: static;
+}
+
+.ticket__body_block .block--head .contact .dropdown span {
+    font-weight: bold;
+}
+
+.ticket__body_block .block--head .contact .dropdown .dropdown-list li {
+    padding: 0 12px;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+}
+
+.ticket__body_block .block--head .contact .dropdown .dropdown-list li:nth-child(1), .ticket__body_block .block--head .contact .dropdown .dropdown-list li:nth-child(2) {
+    background-color: transparent !important;
+    cursor: auto;
+}
+
+.ticket__body_block .block--head .contact .dropdown .dropdown-list li .title {
+    color: #959eb0;
+    margin-right: 8px;
+    width: 36px;
+}
+
+.ticket__body_block .block--head .contact .dropdown .dropdown-list li .value {
+    font-weight: normal;
+    color: #26282a;
+}
+
+.ticket__body_block .block--head .contact .dropdown .dropdown-list li a {
+    color: #002d73;
+}
+
+.ticket__body_block .block--head .contact .icon-chevron-down {
+    width: 8px;
+    height: 8px;
+}
+
+.ticket__body_block .block--head .date {
+    margin-left: 24px;
+    color: #6b7480;
+}
+
+.ticket__body_block .block--head .more {
+    margin-left: auto;
+    color: #1776ea;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    cursor: pointer;
+    margin-right: -24px;
+    padding-right: 24px;
+}
+
+.ticket__body_block .block--head .more span {
+    color: #1776ea;
+}
+
+.ticket__body_block .block--head .more .icon-chevron-down {
+    fill: #1776ea;
+    width: 8px;
+    height: 8px;
+}
+
+.ticket__body_block .block--head .more .dropdown-list a {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    width: 100%;
+    height: 100%;
+}
+
+.ticket__body_block .block--description {
+    margin: 16px 0;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.71;
+    letter-spacing: 0.1px;
+}
+
+.ticket__body_block .block--description p {
+    margin: 0 0 28px 0;
+}
+
+.ticket__body_block .block--description p:last-child {
+    margin: 0;
+}
+
+.ticket__body_block .block--notes {
+    margin-top: 26px;
+}
+
+.ticket__body_block .block--notes .note {
+    border: solid 1px #f3e3a7;
+    background-color: #fff5d0;
+    padding: 8px 8px 16px 8px;
+    margin-bottom: 8px;
+}
+
+.ticket__body_block .block--notes .note .note__head {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+}
+
+.ticket__body_block .block--notes .note .note__head .name {
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #959eb0;
+}
+
+.ticket__body_block .block--notes .note .note__head .name span {
+    margin-right: 8px;
+}
+
+.ticket__body_block .block--notes .note .note__head .name b {
+    color: #26282a;
+    margin-right: 24px;
+}
+
+.ticket__body_block .block--notes .note .note__head .name time {
+    color: #6b7480;
+    white-space: nowrap;
+}
+
+.ticket__body_block .block--notes .note .note__head .actions {
+    display: -ms-flexbox;
+    display: flex;
+    margin-top: -5px;
+}
+
+.ticket__body_block .block--notes .note .note__head .actions button,
+.ticket__body_block .block--notes .note .note__head .actions a {
+    width: 32px;
+    height: 32px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    margin-left: 16px;
+}
+
+.ticket__body_block .block--notes .note .note__head .actions button svg,
+.ticket__body_block .block--notes .note .note__head .actions a svg {
+    width: 16px;
+    height: 16px;
+    fill: #9c9c9c;
+}
+
+.ticket__body_block .block--notes .note .note__head .actions button:hover svg,
+.ticket__body_block .block--notes .note .note__head .actions a:hover svg {
+    fill: #002d73;
+}
+
+.ticket__body_block .block--notes .note .note__description {
+    margin-top: 16px;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.71;
+    letter-spacing: 0.1px;
+    color: #26282a;
+}
+
+.ticket__body_block .block--uploads {
+    margin-top: 26px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+}
+
+.ticket__body_block .block--uploads .icon-attach {
+    width: 16px;
+    height: 16px;
+    fill: #9c9c9c;
+    margin-right: 8px;
+}
+
+.ticket__body_block .block--uploads a {
+    color: #1776ea;
+    transition: all 250ms ease;
+}
+
+.ticket__body_block .block--uploads a:hover {
+    color: #025cca;
+}
+
+.ticket__body_block .block--suggested {
+    margin-top: 32px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-direction: column;
+    flex-direction: column;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    -ms-flex-align: baseline;
+    align-items: baseline;
+}
+
+.ticket__body_block .block--suggested b {
+    font-weight: bold;
+    margin-bottom: 8px;
+}
+
+.ticket__body_block .block--suggested a {
+    color: #1776ea;
+    transition: all 250ms ease;
+}
+
+.ticket__body_block .block--suggested a:hover {
+    color: #025cca;
+}
+
+.ticket__body_block .block--timer {
+    height: 48px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.ticket__body_block .block--timer span {
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #959eb0;
+}
+
+.ticket__body_block .block--timer b {
+    margin: 0 26px 0 8px;
+    font-weight: bold;
+}
+
+.ticket__body_block .block--timer a {
+    width: 32px;
+    height: 32px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    margin-right: 8px;
+}
+
+.ticket__body_block .block--timer a svg {
+    width: 16px;
+    height: 16px;
+    fill: #959eb0;
+    transition: all 250ms ease;
+}
+
+.ticket__body_block .block--timer a:hover svg {
+    fill: #002d73;
+}
+
+.ticket__body_block .block--message {
+    margin-top: 16px;
+    height: 119px;
+    border-radius: 2px;
+    border: solid 1px #d4d6e3;
+    background-color: #fff;
+    position: relative;
+    overflow: hidden;
+}
+
+.ticket__body_block .block--message .scroll-textarea {
+    width: 100%;
+    height: 119px;
+}
+
+.ticket__body_block .block--message textarea {
+    outline: none;
+    border: none;
+    width: 100%;
+    min-height: 100%;
+    background: transparent;
+    padding: 8px 12px;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.71;
+    letter-spacing: 0.1px;
+    resize: none;
+}
+
+.ticket__body_block .block--message .placeholder {
+    position: absolute;
+    top: 8px;
+    left: 12px;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    z-index: 0;
+    letter-spacing: 0.1px;
+    color: #959eb0;
+}
+
+.ticket__body_block .block--message .placeholder a {
+    color: #1776ea;
+    transition: all 250ms ease;
+}
+
+.ticket__body_block .block--message .placeholder a:hover {
+    color: #025cca;
+}
+
+.ticket__body_block .block--attach-list {
+    margin-top: 16px;
+}
+
+.ticket__body_block .block--attach-list div {
+    width: 284px;
+    height: 32px;
+    padding-left: 8px;
+    border-radius: 2px;
+    background-color: #f5f8ff;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    position: relative;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    margin-bottom: 4px;
+}
+
+.ticket__body_block .block--attach-list div i {
+    width: 32px;
+    height: 32px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    cursor: pointer;
+}
+
+.ticket__body_block .block--attach-list div i svg {
+    width: 7px;
+    height: 7px;
+    fill: #9c9c9c;
+}
+
+.ticket__body_block .block--attach-list div i:hover svg {
+    width: 7px;
+    height: 7px;
+    fill: #959eb0;
+}
+
+.ticket__body_block .block--checkboxs {
+    margin-top: 24px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-wrap: wrap;
+    flex-wrap: wrap;
+    -ms-flex-align: center;
+    align-items: center;
+    border-bottom: 1px solid #dfe4ec;
+}
+
+.ticket__body_block .block--checkboxs .checkbox-custom {
+    margin-bottom: 16px;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    margin-right: 40px;
+}
+
+.ticket__body_block .block--checkboxs .checkbox-custom .dropdown-select {
+    margin-left: 6px;
+}
+
+.ticket__body_block .block--checkboxs .checkbox-custom .dropdown-select > span, .ticket__body_block .block--checkboxs .checkbox-custom .dropdown-select li {
+    color: #959eb0;
+    transition: all 250ms ease;
+}
+
+.ticket__body_block .block--checkboxs .checkbox-custom .dropdown-select svg {
+    fill: #959eb0;
+}
+
+.ticket__body_block .block--checkboxs .checkbox-custom label {
+    color: #959eb0;
+    transition: all 250ms ease;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.ticket__body_block .block--checkboxs .checkbox-custom input[type="checkbox"]:checked + label {
+    color: #002d73;
+}
+
+.ticket__body_block .block--checkboxs .checkbox-custom input[type="checkbox"]:checked + label::before {
+    border-color: #002d73;
+}
+
+.ticket__body_block .block--checkboxs .checkbox-custom input[type="checkbox"]:checked + label svg {
+    fill: #002d73;
+}
+
+.ticket__body_block .block--checkboxs .checkbox-custom.checked .dropdown-select > span, .ticket__body_block .block--checkboxs .checkbox-custom.checked .dropdown-select li {
+    color: #002d73;
+}
+
+.ticket__body_block .block--submit {
+    margin-top: 24px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.ticket__body_block .block--submit .btn {
+    margin-right: 24px;
+}
+
+.ticket__body_block .block--submit .submit-us {
+    margin-left: auto;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    position: relative;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #1776ea;
+}
+
+.ticket__body_block .block--submit .submit-us span {
+    margin-left: 6px;
+    color: #1776ea;
+}
+
+.ticket__body_block .block--submit .submit-us .icon-chevron-down {
+    width: 8px;
+    height: 8px;
+    margin-left: 4px;
+    fill: #1776ea;
+}
+
+.ticket__body_block .block--submit .submit-us .dropdown-list {
+    left: calc(100% + 8px);
+    top: 50%;
+    -ms-transform: translateY(-50%);
+    transform: translateY(-50%);
+}
+
+.ticket__replies {
+    margin: -8px 0 16px 0px;
+}
+
+.ticket__replies .ticket__replies_link {
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #1776ea;
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    -ms-flex-align: center;
+    align-items: center;
+    margin-left: 24px;
+    cursor: pointer;
+    transition: all 250ms ease;
+}
+
+.ticket__replies .ticket__replies_link:hover {
+    color: #025cca;
+}
+
+.ticket__replies .ticket__replies_link:hover .icon-chevron-down {
+    fill: #025cca;
+}
+
+.ticket__replies .ticket__replies_link b {
+    font-weight: bold;
+    margin-left: 6px;
+}
+
+.ticket__replies .ticket__replies_link .icon-chevron-down {
+    margin-left: 8px;
+    width: 8px;
+    height: 8px;
+    fill: #1776ea;
+    transition: all 250ms ease;
+}
+
+.ticket__replies .ticket__replies_link.visible .icon-chevron-down {
+    -ms-transform: rotate(180deg);
+    transform: rotate(180deg);
+}
+
+.ticket__replies .ticket__replies_list {
+    padding-top: 16px;
+    display: none;
+}
+
+.ticket__params {
+    width: 320px;
+    -ms-flex-negative: 0;
+    flex-shrink: 0;
+}
+
+.ticket__params .params--bar {
+    height: 48px;
+    border-radius: 2px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    padding-left: 16px;
+}
+
+.ticket__params .params--bar a {
+    width: 48px;
+    height: 48px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    flex-grow: 1;
+    color: #959eb0;
+}
+
+.ticket__params .params--bar a:hover {
+    color: #002d73;
+}
+
+.ticket__params .params--bar a svg {
+    width: 16px;
+    height: 16px;
+    fill: #959eb0;
+    margin-right: 10px
+}
+
+.ticket__params .params--bar a:hover svg {
+    fill: #002d73;
+}
+
+.ticket__params .params--bar .dropdown {
+    width: 65px;
+    height: 48px;
+    box-sizing: content-box;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    border-left: 1px solid #dfe4ec;
+}
+
+.ticket__params .params--bar .dropdown label {
+    width: 100%;
+    height: 100%;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.ticket__params .params--bar .dropdown label svg {
+    width: 16px;
+    height: 16px;
+    fill: #959eb0;
+    transition: all 250ms ease;
+    margin: 0;
+}
+
+.ticket__params .params--bar .dropdown:hover svg {
+    fill: #002d73;
+}
+
+.ticket__params .params--bar .dropdown .dropdown-list li a {
+    -ms-flex-pack: start;
+    justify-content: flex-start;
+}
+
+.ticket__params .params--bar .dropdown .dropdown-list li svg {
+    margin-right: 8px;
+}
+
+.ticket__params .params--block {
+    border-radius: 2px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    margin-top: 16px;
+}
+
+.ticket__params .params--block.params {
+    padding: 25px 16px;
+}
+
+.ticket__params .params--block.params  .title {
+    width: 135px;
+}
+
+.ticket__params .params--block.params .icon-label {
+    width: 16px;
+    height: 16px;
+    margin-right: 8px;
+}
+
+.ticket__params .params--block.params [data-value="low"] .icon-label {
+    fill: #959eb0;
+}
+
+.ticket__params .params--block.details .title, .ticket__params .params--block.contacts .title, .ticket__params .params--block.history .title {
+    width: 106px;
+}
+
+.ticket__params .params--block .row {
+    display: -ms-flexbox;
+    display: flex;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    margin-bottom: 18px;
+}
+
+.ticket__params .params--block form:last-child .row {
+    margin-bottom: 0;
+}
+
+.ticket__params .params--block .row .title {
+    color: #959eb0;
+    -ms-flex-negative: 0;
+    flex-shrink: 0;
+}
+
+.ticket__params .params--block h4 {
+    height: 48px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    -ms-flex-align: center;
+    align-items: center;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    margin: 0;
+    padding: 0 16px;
+}
+
+.ticket__params .params--block h4 .icon-chevron-down {
+    width: 8px;
+    height: 8px;
+    fill: #9c9c9c;
+}
+
+.ticket__params .params--block .accordion-body {
+    padding: 16px;
+}
+
+@media screen and (max-width: 900px) {
+    .main__content.tickets {
+        padding: 17px 12px 24px 12px;
+    }
+
+    .main__content.tickets table th:nth-child(3), .main__content.tickets table td:nth-child(3) {
+        border: none;
+    }
+
+    .main__content.tickets table .trackid {
+        display: none;
+    }
+
+/*
+    .main__content.tickets table .table__first_td, .main__content.tickets table .table__first_th {
+        display: none;
+    }
+*/
+    .main__content.tickets table .subject a {
+        white-space: nowrap;
+        max-width: 112px;
+        overflow: hidden;
+        text-overflow: ellipsis;
+        display: block;
+    }
+
+    .main__content.tickets table tr.selected {
+        background-color: #dfe4ec;
+    }
+}
+
+.main__content.tickets .table th:nth-child(2), .main__content.tickets .table td:nth-child(2) {
+    border: none;
+}
+
+.main__content.tickets.actions .tickets__mobile_head [data-action="ticket-mobile-actions"] {
+    background-color: #f5f8ff;
+}
+
+.main__content.tickets.actions table.ticket-list .table__first_th, .main__content.tickets.actions table.ticket-list .table__first_td {
+    display: table-cell;
+}
+
+.main__content.tickets.actions table.ticket-list td:nth-child(3)::before {
+    display: none;
+}
+
+.right-bar.filter-list {
+    overflow: auto;
+}
+
+.right-bar.filter-list .filter-list__body {
+    width: 432px;
+    padding: 12px 24px 72px 24px;
+}
+
+.right-bar.filter-list .filter-list__head {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    -ms-flex-align: center;
+    align-items: center;
+    margin-bottom: 12px;
+}
+
+.right-bar.filter-list .filter-list__head .btn-full {
+    width: 116px;
+}
+
+.right-bar.filter-list .filter-list__section {
+    margin-bottom: 16px;
+}
+
+.right-bar.filter-list .filter-list__section .section--title {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    -ms-flex-align: center;
+    align-items: center;
+    height: 40px;
+    padding: 0 32px 0 24px;
+    margin-bottom: 12px;
+    background-color: #f6f7f9;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+}
+
+.right-bar.filter-list .filter-list__section .section--title span {
+    font-weight: bold;
+}
+
+.right-bar.filter-list .filter-list__section .section--title a {
+    color: #1776ea;
+    transition: all 250ms ease;
+}
+
+.right-bar.filter-list .filter-list__section .section--title a:hover {
+    color: #025cca;
+}
+
+.right-bar.filter-list .filter-list__section .checkbox-custom {
+    margin-bottom: 12px;
+    margin-left: 32px;
+}
+
+.right-bar.filter-list .filter-list__section .filter--search {
+    margin-left: 16px;
+}
+
+.right-bar.filter-list .filter-list__section .filter--search .form-group {
+    position: relative;
+}
+
+.right-bar.filter-list .filter-list__section .filter--search .form-group .search-clear {
+    width: 32px;
+    height: 32px;
+    position: absolute;
+    top: calc(50% - 16px);
+    right: 12px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    cursor: pointer;
+    z-index: 1;
+    opacity: 0;
+    transition: all 250ms ease;
+}
+
+.right-bar.filter-list .filter-list__section .filter--search .form-group .search-clear .icon {
+    width: 16px;
+    height: 16px;
+    fill: #9c9c9c;
+}
+
+.right-bar.filter-list .filter-list__section .filter--search .form-group .search-clear:hover .icon {
+    fill: #002d73;
+}
+
+.right-bar.filter-list .filter-list__section .filter--search .search--list {
+    max-height: 260px;
+    overflow: auto;
+    border: 1px solid #d4d6e3;
+    border-top: none;
+    padding: 13px 0;
+}
+
+.right-bar.filter-list .filter-list__section .filter--search .search--list .scroll-y {
+    width: 4px;
+    right: 0;
+}
+
+.right-bar.filter-list .filter-list__section .filter--search .search--list .scroll-element_track {
+    background-color: transparent;
+}
+
+.right-bar.filter-list .filter-list__section .filter--search .search--list .scroll-element_track, .right-bar.filter-list .filter-list__section .filter--search .search--list .scroll-bar, .right-bar.filter-list .filter-list__section .filter--search .search--list .scroll-element_size {
+    border-radius: 0;
+}
+
+.right-bar.filter-list .filter-list__section .filter--search .search--list .checkbox-custom {
+    margin-left: 16px;
+}
+
+.right-bar.filter-list .filter-list__section .filter--search .search--list .checkbox-custom label {
+    box-sizing: border-box;
+}
+
+.right-bar.filter-list .filter-list__section .filter--search .form-group {
+    position: relative;
+    margin-bottom: 0;
+}
+
+.right-bar.filter-list .filter-list__section .filter--search .form-group .form-control {
+    padding-left: 40px;
+    border-radius: 0;
+}
+
+.right-bar.filter-list .filter-list__section .filter--search .form-group .icon-search {
+    position: absolute;
+    top: 11px;
+    left: 12px;
+    font-size: 19.7px;
+}
+
+.right-bar.filter-list .filter-switchers {
+    margin-top: 24px;
+    margin-bottom: 40px;
+}
+
+.right-bar.filter-list .filter-switchers .form-switcher {
+    margin-bottom: 16px;
+    margin-left: 24px;
+}
+
+.right-bar.filter-list .filter-switchers .form-switcher span {
+    transition: all 250ms ease;
+}
+
+.right-bar.filter-list .filter-switchers .form-switcher input[type="checkbox"]:checked + .switch-checkbox__bullet + span {
+    color: #002d73;
+}
+
+@media screen and (max-width: 900px) {
+    .right-bar.filter-list .right-bar__body {
+        width: 100%;
+        padding: 72px 12px;
+    }
+
+    .right-bar.filter-list .right-bar__body h4 {
+        font-size: 16px;
+        font-weight: bold;
+        font-style: normal;
+        font-stretch: normal;
+        line-height: 1.38;
+        letter-spacing: 0.1px;
+        color: #26282a;
+        text-transform: initial;
+    }
+
+    .right-bar.filter-list .filter-list__footer {
+        width: 100%;
+    }
+
+    .right-bar.filter-list .filter-list__footer .btn {
+        height: 40px !important;
+    }
+
+    .right-bar.filter-list .filter-list__head {
+        margin: 0;
+        padding: 0 12px;
+        height: 48px;
+        width: 100%;
+        box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+        background-color: #fff;
+        position: fixed;
+        top: 0;
+        left: 0;
+        z-index: 1;
+    }
+}
+
+.right-bar.ticket-create {
+    font-family: "Lato", Arial, sans-serif;
+}
+
+.right-bar.ticket-create button[data-action="save"] {
+    display: none;
+}
+
+.right-bar.ticket-create button[data-action="next"] {
+    margin-left: auto;
+}
+
+.right-bar.ticket-create .step-item {
+    color: #26282a;
+}
+
+.right-bar.ticket-create .step-item .param {
+    margin-bottom: 24px;
+    display: -ms-flexbox;
+    display: flex;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+}
+
+.right-bar.ticket-create .step-item .param > span {
+    display: inline-block;
+    width: 108px;
+    color: #959eb0;
+}
+
+.right-bar.ticket-create .right-bar__footer {
+    width: 584px;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+}
+
+.right-bar.ticket-create [data-step="1"] .right-bar__footer {
+    display: none;
+}
+
+.right-bar.ticket-create [data-step="5"] .right-bar__footer [data-action="save"] {
+    display: -ms-flexbox;
+    display: flex;
+}
+
+.right-bar.ticket-create .form-group {
+    margin-bottom: 24px;
+    width: 320px;
+}
+
+.right-bar.ticket-create .step-item.step-2 .form-groups {
+    margin-bottom: 32px;
+}
+
+.right-bar.ticket-create .step-item.step-2 .form-groups .form-group:last-child {
+    margin-bottom: 0;
+}
+
+.right-bar.ticket-create .step-item.step-3 a {
+    color: #1776ea;
+    transition: all 250ms ease;
+}
+
+.right-bar.ticket-create .step-item.step-3 a:hover {
+    color: #025cca;
+}
+
+.right-bar.ticket-create .step-item.step-3 .param > span {
+    width: auto;
+    margin-right: 8px;
+}
+
+.right-bar.ticket-create .step-item.step-3 textarea {
+    height: 134px;
+}
+
+.right-bar.ticket-create .step-item.step-4 .form-group {
+    margin-bottom: 32px;
+}
+
+.right-bar.ticket-create .step-item.step-4 .blue-select {
+    margin-bottom: 32px;
+}
+
+.right-bar.ticket-create .step-item.step-4 .param {
+    display: block;
+}
+
+.right-bar.ticket-create .step-item.step-4 .param .checkbox-custom {
+    margin-top: 16px;
+}
+
+.right-bar.ticket-create .step-item.step-4 .param h3 {
+    font-size: 16px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.38;
+    letter-spacing: 0.1px;
+}
+
+.param.calendar {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.param.calendar h3 {
+    margin-right: 16px;
+}
+
+.param.calendar label {
+    margin-bottom: 4px;
+    color: #959eb0;
+    margin-right: 8px;
+}
+
+.param.calendar .calendar--button {
+    position: relative;
+    margin-right: 16px;
+}
+
+.param.calendar .calendar--button input {
+    width: 48px;
+    height: 48px;
+    position: absolute;
+    top: 0;
+    left: 0;
+    visibility: hidden;
+}
+
+.param.calendar .calendar--button button {
+    width: 48px;
+    height: 48px;
+    background-color: #fff;
+    border: none;
+    outline: none;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    border-radius: 2px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    transition: all 250ms ease;
+    position: relative;
+    z-index: 1;
+    cursor: pointer;
+}
+
+.param.calendar .calendar--button button svg {
+    transition: all 250ms ease;
+}
+
+.param.calendar .calendar--button button.active svg {
+    fill: #002d73;
+}
+
+.param.calendar .calendar--button button:hover {
+    box-shadow: 0 8px 16px 0 rgba(38, 40, 42, 0.1);
+}
+
+.param.calendar .calendar--button button .icon-calendar {
+    width: 20px;
+    height: 20px;
+}
+
+.param.calendar .calendar--value {
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #6b7480;
+    padding-right: 25px;
+    position: relative;
+    display: none;
+}
+
+.param.calendar .calendar--value input {
+    display: none;
+}
+
+.param.calendar .calendar--value .close {
+    display: block;
+    width: 16px;
+    height: 16px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    cursor: pointer;
+    position: absolute;
+    top: 3px;
+    right: 0;
+}
+
+.calendar--value .close:hover svg {
+    fill: #002d73;
+}
+
+.param.calendar .calendar--value .close svg {
+    width: 6px;
+    height: 6px;
+    fill: #959eb0;
+    transition: all 250ms ease;
+}
+
+.right-bar.ticket-create .step-item.step-5 .checkbox-custom {
+    margin-bottom: 12px;
+}
+
+.right-bar.ticket-create .attach .block--attach {
+    margin-top: 0;
+}
+
+.right-bar.ticket-create .attach .attach-tooltype {
+    margin-top: 8px;
+}
+
+.right-bar.ticket-create .attach .attach-tooltype > span {
+    font-size: 12px;
+    font-weight: normal;
+    font-style: italic;
+    font-stretch: normal;
+    line-height: 1.5;
+    letter-spacing: 0.1px;
+    color: #6b7480;
+    margin-right: 4px;
+}
+
+.right-bar.ticket-create .attach .tooltype ul li {
+    margin-bottom: 8px;
+    padding-left: 12px;
+    position: relative;
+}
+
+.right-bar.ticket-create .attach .tooltype ul li:last-child {
+    margin-bottom: 0;
+}
+
+.right-bar.ticket-create .attach .tooltype ul li::before {
+    content: "";
+    display: block;
+    width: 4px;
+    height: 4px;
+    border-radius: 50%;
+    background-color: #6b7480;
+    position: absolute;
+    top: 6px;
+    left: 0;
+}
+
+.right-bar.ticket-create .cayrgory-list {
+    margin: 16px 0 0 0;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    -ms-flex-wrap: wrap;
+    flex-wrap: wrap;
+}
+
+.right-bar.ticket-create .cayrgory-list [ripple] .ripple--container span {
+    opacity: 1;
+    background-color: rgba(141, 156, 183, 0.1);
+}
+
+.right-bar.ticket-create .cayrgory-list li {
+    width: 248px;
+    height: 48px;
+    box-shadow: 0 4px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    margin-bottom: 16px;
+    font-size: 14px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    padding: 0 16px;
+    color: #002d73;
+    transition: all 250ms ease;
+    cursor: pointer;
+}
+
+.right-bar.ticket-create .cayrgory-list li:hover {
+    box-shadow: 0 8px 16px 0 rgba(38, 40, 42, 0.1);
+}
+
+.right-bar.ticket-create .cayrgory-list li svg {
+    width: 24px;
+    height: 24px;
+    margin-right: 12px;
+}
+
+@media screen and (max-width: 900px) {
+    .right-bar.ticket-create .right-bar__body {
+        padding-top: 48px;
+    }
+
+    .right-bar.ticket-create .cayrgory-list li {
+        width: 100%;
+    }
+
+    .right-bar.ticket-create .form-group {
+        width: 100%;
+    }
+}
+
+.filter-list__action-bar {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    margin-bottom: 24px;
+    padding: 4px 24px 10px;
+    border-bottom: 1px solid #dfe4ec;
+}
+
+.filter-list__actions {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.filter-list__actions .btn {
+    height: auto;
+    margin-left: 24px;
+}
+
+.filter-list__actions .icon {
+    font-size: 16px;
+    fill: #9c9c9c;
+}
+
+.section__heading {
+    margin-bottom: 12px;
+    font-size: 12px;
+    text-transform: uppercase;
+    color: #6b7480;
+}
+
+.filter-list__footer {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    padding: 16px 24px 16px 24px;
+    margin: 0;
+    height: 72px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    position: fixed;
+    bottom: 0;
+    right: 0;
+    width: 432px;
+}
+
+.filter-list__footer::after {
+    content: "";
+    display: block;
+    position: absolute;
+    top: 0;
+    right: 20px;
+    bottom: 0;
+    left: 0;
+    z-index: -1;
+    background-color: #fff;
+}
+
+.filter-list__footer .btn[data-action="filters-save-group"] {
+    width: 155px;
+}
+
+.main__content.templates {
+    padding: 16px;
+    max-width: 748px;
+}
+
+.main__content.notice-flash {
+    flex-grow: 0;
+}
+
+.main__content.templates .templates__head {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+}
+
+.main__content.templates .templates__head h2 {
+    font-family: "Lato", Arial, sans-serif;
+    padding-left: 16px;
+    font-size: 18px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.22;
+    letter-spacing: 0.1px;
+}
+
+.main__content.templates .ticket__list, .main__content.templates .response__list {
+    border-radius: 2px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    margin: 16px 0 56px 0;
+    padding: 12px 8px;
+}
+
+.main__content.templates .ticket__list li, .main__content.templates .response__list li {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    padding: 0 0 0 24px;
+}
+
+.main__content.templates .ticket__list li:not(.deleted):nth-child(odd), .main__content.templates .response__list li:not(.deleted):nth-child(odd) {
+    background-color: #f9fafd;
+}
+
+.main__content.templates .ticket__list li h3, .main__content.templates .response__list li h3 {
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    -ms-flex-positive: 1;
+    flex-grow: 1;
+}
+
+.main__content.templates .ticket__list li a, .main__content.templates .response__list li a {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    width: 48px;
+    height: 48px;
+}
+
+.main__content.templates .ticket__list li a svg, .main__content.templates .response__list li a svg {
+    width: 16px;
+    height: 16px;
+    fill: #9c9c9c;
+}
+
+.main__content.templates .ticket__list li a:hover svg, .main__content.templates .response__list li a:hover svg {
+    fill: #002d73;
+}
+
+.template-create .template-create__body h3 a {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 16px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.38;
+    letter-spacing: 0.1px;
+}
+
+.template-create .template-create__body h3 .icon-back {
+    width: 24px;
+    height: 24px;
+    margin-right: 8px;
+}
+
+.template-create .template-create__body .template--type {
+    margin-top: 37px;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #959eb0;
+    display: -ms-flexbox;
+    display: flex;
+}
+
+.template-create .template-create__body .template--type a {
+    color: #1776ea;
+    margin-left: 8px;
+    transition: all 250ms ease;
+}
+
+.template-create .template-create__body .template--type a:hover {
+    color: #025cca;
+}
+
+.template-create .template-create__body .form {
+    margin-top: 32px;
+}
+
+.template-create .template-create__body .form .form-group {
+    width: 320px;
+    margin-bottom: 24px;
+}
+
+.template-create .template-create__body .form .form-group textarea {
+    height: 134px;
+    font-style: 12px;
+    padding: 12px;
+}
+
+.template-create .template-create__body .form .template--tags label {
+    display: block;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #959eb0;
+    margin-bottom: 12px;
+}
+
+.template-create .template-create__body .form .template--tags .tag-list {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    -ms-flex-wrap: wrap;
+    flex-wrap: wrap;
+}
+
+.template-create .template-create__body .form .template--tags .tag-list a {
+    margin: 0 8px 8px 0;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    padding-left: 12px;
+    padding-right: 12px;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 12px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.33;
+    letter-spacing: 0.1px;
+    color: #6b7480;
+    height: 28px;
+    background-color: #f5f8ff;
+    transition: all 250ms ease;
+}
+
+.template-create .template-create__body .form .template--tags .tag-list a:hover {
+    background-color: #e0e6f5;
+}
+
+.template-create .template-create__body .form .template--tags .tag-list a i {
+    width: 28px;
+    height: 28px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.template-create .template-create__body .form .template--tags .tag-list a i .icon-close {
+    width: 8px;
+    height: 8px;
+}
+
+.template-create .template-create__body .form .template--submit {
+    margin-top: 24px;
+}
+
+@media screen and (max-width: 900px) {
+    .template-create .template-create__body .template--type {
+        margin-top: 0;
+    }
+}
+
+.modal.templates .modal__description {
+    padding: 17px;
+    background-color: #f9fafd;
+}
+
+@media (max-width: 900px) {
+    .templates__head {
+        -ms-flex-wrap: wrap;
+        flex-wrap: wrap;
+    }
+
+    .templates__head .btn {
+        margin: 6px 0 6px auto;
+    }
+
+    .main__content.templates .ticket__list li, .main__content.templates .response__list li {
+        padding-left: 12px;
+    }
+}
+
+.main__content.categories {
+    padding: 16px 32px 0px 16px;
+    position: relative;
+}
+
+.main__content.categories .categories__head {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    margin-right: 200px;
+    margin-bottom: 16px;
+}
+
+.main__content.categories .categories__head h2 {
+    font-family: "Lato", Arial, sans-serif;
+    padding-left: 16px;
+    font-size: 18px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.22;
+    letter-spacing: 0.1px;
+}
+
+.main__content.categories .categories__head .btn {
+    width: 168px;
+}
+
+.main__content.categories .new-category {
+    position: absolute;
+    top: 27px;
+    right: 32px;
+    width: 168px;
+}
+
+.main__content.categories .new-category a {
+    width: 100%;
+}
+
+.main__content.categories .table-wrap {
+    margin-right: 200px;
+    margin-top: 0;
+}
+
+.main__content.categories .table-wrap th .tooltype {
+    margin-left: 3px;
+}
+
+.main__content.categories .table-wrap tbody td:first-child {
+    padding-left: 24px;
+    padding-right: 16px;
+}
+
+.main__content.categories .table-wrap tbody td:last-child {
+    padding-left: 16px;
+    padding-right: 24px;
+}
+
+.main__content.categories .table-wrap tbody a {
+    transition: all 250ms ease;
+    color: #1776ea;
+    vertical-align: middle;
+}
+
+.main__content.categories .table-wrap tbody a:hover {
+    color: #025cca;
+}
+
+.main__content.categories .table-wrap tbody .generate a {
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.main__content.categories .table-wrap tbody .generate a:not([data-action="generate-link"]) {
+    width: 32px;
+    height: 32px;
+}
+
+.main__content.categories .table-wrap tbody .generate a svg {
+    width: 16px;
+    height: 16px;
+    fill: #9c9c9c;
+}
+
+.main__content.categories .table-wrap tbody .generate a:hover svg {
+    fill: #002d73;
+}
+
+.main__content.categories .table-wrap tbody .dropdown a {
+    color: #26282a;
+}
+
+.main__content.categories .table-wrap .generate {
+    width: 200px;
+}
+
+.main__content.categories .table-wrap .assign {
+    width: 105px;
+    text-align: center;
+}
+
+.main__content.categories .table-wrap .dropdown.priority svg {
+    margin-right: 8px;
+}
+
+.main__content.categories .table-wrap .table tr.category-new {
+    display: none;
+    animation: backgrounColor 10s ease-in-out;
+}
+
+@keyframes backgrounColor {
+    from {
+        background-color: #e5fff2;
+    }
+    to {
+        background-color: initial;
+    }
+}
+
+@media screen and (max-width: 1280px) {
+    .main__content.categories {
+        padding: 16px 12px 24px 12px;
+    }
+
+    .main__content.categories .categories__head {
+        margin-right: 0;
+    }
+
+    .main__content.categories .new-category {
+        position: static;
+        margin: 0 0 16px auto;
+    }
+
+    .main__content.categories .table-wrap {
+        margin-right: 0;
+        overflow-x: auto;
+    }
+}
+
+.right-bar.category-create .right-bar__body {
+    width: 432px;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+}
+
+.right-bar.category-create .right-bar__footer {
+    width: 432px;
+    -ms-flex-pack: end;
+    justify-content: flex-end;
+}
+
+.right-bar.category-create .right-bar__footer .btn-full {
+    width: 152px;
+}
+
+.right-bar.category-create .form-group {
+    margin-top: 37px;
+    width: 320px;
+}
+
+.right-bar.category-create .category-create__select {
+    margin-top: 24px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.right-bar.category-create .category-create__select > span {
+    margin-right: 6px;
+    color: #959eb0;
+}
+
+.right-bar.category-create .category-create__select .dropdown-select span {
+    color: #002d73;
+}
+
+.right-bar.category-create .category-create__select .dropdown-select .icon-chevron-down {
+    fill: #002d73;
+}
+
+.right-bar.category-create .btn {
+    margin-top: 32px;
+}
+
+.right-bar.category-create .category-create__autoassign {
+    margin-top: 16px;
+}
+
+.right-bar.category-create .category-create__autoassign .switch-checkbox span {
+    color: #959eb0;
+}
+
+.right-bar.category-create .category-create__autoassign .switch-checkbox input[type="checkbox"]:checked + .switch-checkbox__bullet + span {
+    color: #002d73;
+}
+
+@media screen and (max-width: 900px) {
+    .right-bar.category-create .right-bar__body {
+        width: 100%;
+    }
+}
+
+[data-type="link-generate-message"] {
+    top: 80px !important;
+}
+
+.main__content.team {
+    padding: 16px 32px 0px 16px;
+    position: relative;
+}
+
+.main__content.team .team__head {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    margin-right: 200px;
+    margin-bottom: 16px;
+}
+
+.main__content.team .team__head h2 {
+    font-family: "Lato", Arial, sans-serif;
+    padding-left: 16px;
+    font-size: 18px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.22;
+    letter-spacing: 0.1px;
+}
+
+.main__content.team .team__head .btn {
+    width: 168px;
+}
+
+.main__content.team .new-team {
+    position: absolute;
+    top: 27px;
+    right: 32px;
+    width: 168px;
+}
+
+.main__content.team .new-team a {
+    width: 100%;
+}
+
+.main__content.team .table-wrap {
+    margin-right: 200px;
+    margin-top: 0;
+}
+
+.main__content.team .table-wrap tbody td:first-child {
+    padding-left: 24px;
+    padding-right: 16px;
+}
+
+.main__content.team .table-wrap tbody td:last-child {
+    padding-left: 16px;
+    padding-right: 24px;
+}
+
+.main__content.team .table-wrap tbody tr.team-new {
+    animation: backgrounColor 10s ease-in-out;
+}
+
+@keyframes backgrounColor {
+    from {
+        background-color: #e5fff2;
+    }
+    to {
+        background-color: initial;
+    }
+}
+
+.main__content.team .table-wrap tbody a {
+    transition: all 250ms ease;
+    color: #1776ea;
+    vertical-align: middle;
+}
+
+.main__content.team .table-wrap tbody a:hover {
+    color: #025cca;
+}
+
+.main__content.team .table-wrap tbody .dropdown a {
+    color: #26282a;
+}
+
+.main__content.team .table-wrap tbody .rate {
+    width: 115px;
+}
+
+.main__content.team .table-wrap .buttons {
+    width: 100px;
+    padding-left: 16px;
+    padding-right: 16px;
+}
+
+.main__content.team .table-wrap .buttons p {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    width: 80px;
+}
+
+.main__content.team .table-wrap .buttons p a {
+    width: 32px;
+    height: 32px;
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.main__content.team .table-wrap .buttons p a svg {
+    width: 16px;
+    height: 16px;
+}
+
+.main__content.team .table-wrap .buttons p a:hover svg {
+    fill: #002d73;
+}
+
+.main__content.team .table-wrap .assign {
+    width: 105px;
+    text-align: center;
+}
+
+.main__content.team .table-wrap .dropdown.priority svg {
+    margin-right: 8px;
+}
+
+@media screen and (max-width: 1280px) {
+    .main__content.team {
+        padding: 16px 12px 24px 12px;
+    }
+
+    .main__content.team .team__head {
+        margin-right: 0;
+    }
+
+    .main__content.team .new-team {
+        position: static;
+        margin: 0 0 16px auto;
+    }
+
+    .main__content.team .table-wrap {
+        margin-right: 0;
+        overflow-x: auto;
+    }
+}
+
+.team-create {
+    overflow: auto;
+}
+
+.team-create .right-bar__body {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-direction: column;
+    flex-direction: column;
+}
+
+.team-create .right-bar__body textarea {
+    padding: 8px 12px;
+}
+
+.team-create .right-bar__body .textarea-scrollbar {
+    height: 134px;
+}
+
+.team-create .right-bar__body .step-footer {
+    margin-top: auto;
+}
+
+.team-create .right-bar__body .defaults-section {
+    margin-top: 104px;
+}
+
+.team-create .right-bar__body .defaults-section h4 {
+    margin-bottom: 16px;
+}
+
+.team-create .right-bar__body .defaults-section .checkbox-custom {
+    margin-bottom: 12px;
+}
+
+.team-create .right-bar__body .defaults-section .check-plus-input {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    margin-top: -5px;
+}
+
+.team-create .right-bar__body .defaults-section .check-plus-input .checkbox-custom {
+    margin-bottom: 0;
+}
+
+.team-create .right-bar__body .defaults-section .check-plus-input .form-group {
+    width: 45px !important;
+    margin-left: 8px;
+    margin-bottom: 0;
+}
+
+.team-create .right-bar__body .defaults-section .check-plus-input .form-group .form-control {
+    height: 32px;
+}
+
+.team-create .right-bar__body [data-action="save"] {
+    display: none;
+    width: 176px;
+}
+
+@media screen and (max-width: 900px) {
+    .team-create .right-bar__body [data-action="save"] {
+        width: 145px !important;
+    }
+}
+
+.team-create .right-bar__body [data-action="next"] {
+    margin-left: auto;
+}
+
+.team-create .right-bar__body[data-step="1"] .form-group {
+    width: 320px;
+    margin-bottom: 14px;
+}
+
+.team-create .right-bar__body[data-step="1"] .item--section {
+    margin-top: 32px;
+}
+
+.team-create .right-bar__body[data-step="1"] .item--section .form-group {
+    margin-bottom: 24px;
+}
+
+.team-create .right-bar__body[data-step="1"] .form-switcher {
+    margin-top: 32px;
+}
+
+.team-create .right-bar__body[data-step="1"] h4 {
+    margin-bottom: 24px;
+}
+
+.team-create .right-bar__body[data-step="1"] [data-action="back"] {
+    display: none;
+}
+
+.team-create .right-bar__body[data-step="2"] h4 {
+    margin-bottom: 16px;
+}
+
+.team-create .right-bar__body[data-step="2"] h4 span {
+    margin-left: 16px;
+}
+
+.team-create .right-bar__body[data-step="2"] .checkbox-custom {
+    margin-bottom: 12px;
+}
+
+.team-create .right-bar__body[data-step="2"] .item--section {
+    margin-bottom: 40px;
+}
+
+.team-create .right-bar__body[data-step="3"] textarea {
+    height: 134px;
+}
+
+.team-create .right-bar__body[data-step="4"] .form-switcher {
+    margin-bottom: 16px;
+}
+
+.team-create .right-bar__body[data-step="5"] h5 {
+    margin-bottom: 16px;
+}
+
+.team-create .right-bar__body[data-step="5"] .item--section {
+    margin-bottom: 24px;
+}
+
+.team-create .right-bar__body[data-step="5"] .item--section .checkbox-custom {
+    margin-bottom: 12px;
+}
+
+.team-create .right-bar__footer {
+    width: 584px;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+}
+
+@media screen and (max-width: 900px) {
+    .team-create .right-bar__body {
+        padding-top: 48px !important;
+    }
+}
+
+.notification-flash[data-type="team-created-confirm"] {
+    top: 80px;
+    padding: 24px 32px 24px 32px;
+}
+
+.main__content.knowledge {
+    padding: 7px 40px 40px 16px;
+    position: relative;
+}
+
+.main__content.knowledge .selectize-control .item {
+    transition: all 250ms ease;
+}
+
+.main__content.knowledge .selectize-control .item:hover {
+    background-color: #e0e6f5 !important;
+}
+
+.main__content.knowledge .knowledge__head {
+    margin: 0 -40px 0 12px;
+    padding-right: 40px;
+    border-bottom: 2px solid #dfe4ec;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+}
+
+.main__content.knowledge .knowledge__head .knowledge__head_tabs {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: end;
+    align-items: flex-end;
+}
+
+.main__content.knowledge .knowledge__head .knowledge__head_tabs li {
+    padding: 6px 16px;
+    text-align: center;
+    cursor: pointer;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #6b7480;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    -ms-flex-pack: center;
+    justify-content: center;
+    border-bottom: 2px solid #dfe4ec;
+    transition: all 250ms ease;
+    margin-bottom: -2px;
+}
+
+.main__content.knowledge .knowledge__head .knowledge__head_tabs li:not(.current):hover {
+    background-color: #f5f8ff;
+}
+
+.main__content.knowledge .knowledge__head .knowledge__head_tabs li b {
+    font-weight: bold;
+    margin-left: 6px;
+}
+
+.main__content.knowledge .knowledge__head .knowledge__head_tabs li.current {
+    border-bottom-color: #4c6587;
+    color: #26282a;
+}
+
+.main__content.knowledge .knowledge__head .knowledge__head_buttons {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    margin-bottom: 8px;
+}
+
+.main__content.knowledge .knowledge__head .knowledge__head_buttons a {
+    margin-left: 24px;
+    color: #1776ea;
+    transition: all 250ms ease;
+}
+
+.main__content.knowledge .knowledge__head .knowledge__head_buttons a:hover {
+    color: #025cca;
+}
+
+.main__content.knowledge .knowledge__head .knowledge__head_buttons .btn {
+    width: 168px;
+    height: 40px;
+}
+
+.main__content.knowledge .knowledge__tabs {
+    margin-top: 24px;
+}
+
+.main__content.knowledge .knowledge__tabs .knowledge__tabs_tab {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    -ms-flex-wrap: wrap;
+    flex-wrap: wrap;
+    display: none;
+}
+
+.main__content.knowledge .knowledge__tabs[data-current='public'] .knowledge__tabs_tab[data-tab='public'] {
+    display: -ms-flexbox;
+    display: flex;
+}
+
+.main__content.knowledge .knowledge__tabs[data-current='private'] .knowledge__tabs_tab[data-tab='private'] {
+    display: -ms-flexbox;
+    display: flex;
+}
+
+.main__content.knowledge .knowledge__tabs[data-current='draft'] .knowledge__tabs_tab[data-tab='draft'] {
+    display: -ms-flexbox;
+    display: flex;
+}
+
+.main__content.knowledge .knowledge__tabs .knowledge__list {
+    width: calc(50% - 12px);
+    margin-bottom: 24px;
+    padding: 16px 16px 14px 16px;
+    border-radius: 2px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+}
+
+.main__content.knowledge .knowledge__tabs .knowledge__list .item--head {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+}
+
+.main__content.knowledge .knowledge__tabs .knowledge__list .item--head h3 {
+    font-size: 18px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.22;
+    letter-spacing: 0.1px;
+}
+
+.main__content.knowledge .knowledge__tabs .knowledge__list .item--head ul {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    margin: -5px -8px 0 0;
+}
+
+.main__content.knowledge .knowledge__tabs .knowledge__list .item--head ul li {
+    margin-left: 8px;
+    width: 32px;
+    height: 32px;
+}
+
+.main__content.knowledge .knowledge__tabs .knowledge__list .item--head ul li a {
+    display: -ms-flexbox;
+    display: flex;
+    width: 100%;
+    height: 100%;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.main__content.knowledge .knowledge__tabs .knowledge__list .item--head ul li a:hover .icon {
+    fill: #002d73;
+}
+
+.main__content.knowledge .knowledge__tabs .knowledge__list .item--head ul li .icon {
+    width: 16px;
+    height: 16px;
+    fill: #9c9c9c;
+}
+
+.main__content.knowledge .knowledge__tabs .knowledge__list .item--list {
+    margin-top: 16px;
+}
+
+.main__content.knowledge .knowledge__tabs .knowledge__list .item--list li {
+    margin-bottom: 8px;
+}
+
+.main__content.knowledge .knowledge__tabs .knowledge__list .item--list li h5 {
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    display: -ms-flexbox;
+    display: flex;
+}
+
+.main__content.knowledge .knowledge__tabs .knowledge__list .item--list li h5 a {
+    color: #002d73;
+    white-space: nowrap;
+    overflow: hidden;
+    display: block;
+    text-overflow: ellipsis;
+}
+
+.main__content.knowledge .knowledge__tabs .knowledge__list .item--list li h5 span {
+    color: #959eb0;
+    margin-left: 8px;
+}
+
+.main__content.knowledge .knowledge__tabs .knowledge__list .all {
+    text-align: right;
+}
+
+.main__content.knowledge .knowledge__tabs .knowledge__list .all a {
+    color: #1776ea;
+    transition: all 250ms ease;
+}
+
+.main__content.knowledge .knowledge__tabs .knowledge__list .all a:hover {
+    color: #025cca;
+}
+
+.main__content.knowledge.category .knowledge__head {
+    -ms-flex-align: center;
+    align-items: center;
+    border-bottom: none;
+}
+
+.main__content.knowledge.category .knowledge__head h2 {
+    font-size: 18px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.22;
+    letter-spacing: 0.1px;
+}
+
+.main__content.knowledge.category .knowledge__head .knowledge__head_buttons {
+    margin-bottom: 0;
+}
+
+.main__content.knowledge.category .category__list {
+    margin-top: 16px;
+    border-radius: 2px;
+    box-shadow: 0 4px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    padding: 0 12px 0 8px;
+}
+
+.main__content.knowledge.category .category__list .category__list_head {
+    min-height: 56px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    font-size: 16px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.38;
+    letter-spacing: 0.1px;
+    padding-left: 8px;
+    padding-right: 16px;
+    position: relative;
+}
+
+.main__content.knowledge.category .category__list .category__list_head .toogle {
+    position: absolute;
+    top: 0;
+    right: 0;
+    bottom: 0;
+    left: 0;
+    cursor: pointer;
+}
+
+.main__content.knowledge.category .category__list .category__list_head span {
+    margin-left: 12px;
+    color: #959eb0;
+}
+
+.main__content.knowledge.category .category__list .category__list_head a {
+    margin-left: 8px;
+    width: 32px;
+    height: 32px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    position: relative;
+    z-index: 1;
+}
+
+.main__content.knowledge.category .category__list .category__list_head a svg {
+    width: 16px;
+    height: 16px;
+    fill: #9c9c9c;
+}
+
+.main__content.knowledge.category .category__list .category__list_head a:hover svg {
+    fill: #002d73;
+}
+
+.main__content.knowledge.category .category__list .category__list_head .show {
+    margin-left: auto;
+}
+
+.main__content.knowledge.category .category__list .category__list_head .icon-down {
+    fill: #002d73;
+}
+
+.main__content.knowledge.category .category__list.visible .category__list_head .icon-down {
+    -ms-transform: rotate(180deg);
+    transform: rotate(180deg);
+}
+
+.main__content.knowledge.category .category__list .category__list_table {
+    display: none;
+}
+
+.main__content.knowledge.category .category__list .category__list_table.overflow-x-scroll table {
+    min-width: 640px;
+}
+
+.main__content.knowledge.category .category__list .category__list_table table {
+    width: 100%;
+}
+
+.main__content.knowledge.category .category__list .category__list_table table tr {
+    transition: all 250ms ease;
+}
+
+.main__content.knowledge.category .category__list .category__list_table table tr:hover {
+    background-color: #f1f2f5 !important;
+}
+
+.main__content.knowledge.category .category__list .category__list_table table tr:nth-child(odd) {
+    background-color: #f9fafd;
+}
+
+.main__content.knowledge.category .category__list .category__list_table table tr.pin .actions .icon-pin {
+    fill: #002d73;
+}
+
+.main__content.knowledge.category .category__list .category__list_table table td {
+    height: 56px;
+    vertical-align: middle;
+}
+
+.main__content.knowledge.category .category__list .category__list_table table td.title {
+    width: auto;
+    padding-left: 8px;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #002d73;
+}
+
+.main__content.knowledge.category .category__list .category__list_table table td.title a {
+    color: #002d73;
+}
+
+.main__content.knowledge.category .category__list .category__list_table table td.view {
+    width: 12%;
+    color: #959eb0;
+    font-size: 10px;
+    vertical-align: middle;
+}
+
+.main__content.knowledge.category .category__list .category__list_table table td.view .icon-eye-close {
+    vertical-align: middle;
+    width: 16px;
+    height: 16px;
+    fill: #9c9c9c;
+    margin-right: 2px;
+}
+
+.main__content.knowledge.category .category__list .category__list_table table td.status {
+    width: 16%;
+    font-size: 10px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: normal;
+    letter-spacing: 0.1px;
+    color: #959eb0;
+    text-transform: uppercase;
+}
+
+.main__content.knowledge.category .category__list .category__list_table table td.status .rating {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.main__content.knowledge.category .category__list .category__list_table table td.status .rating .votes {
+    margin-left: 8px;
+    font-size: 10px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 16px;
+    letter-spacing: 0.1px;
+    color: #959eb0;
+}
+
+.main__content.knowledge.category .category__list .category__list_table table td.actions {
+    width: 10%;
+}
+
+.main__content.knowledge.category .category__list .category__list_table table td.actions .actions--buttons {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    -ms-flex-pack: end;
+    justify-content: flex-end;
+    margin-right: 16px;
+}
+
+.main__content.knowledge.category .category__list .category__list_table table td.actions a {
+    width: 32px;
+    height: 32px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    margin-left: 8px;
+}
+
+.main__content.knowledge.category .category__list .category__list_table table td.actions a svg {
+    width: 16px;
+    height: 16px;
+    fill: #9c9c9c;
+}
+
+.main__content.knowledge.category .category__list .category__list_table table td.actions a:hover svg {
+    fill: #002d73;
+}
+
+.main__content.knowledge.article {
+    padding: 16px 32px 40px 24px;
+}
+
+.main__content.knowledge.article .block--attach-list {
+    margin-top: 16px;
+}
+
+.main__content.knowledge.article .block--attach-list div {
+    width: 284px;
+    height: 32px;
+    padding-left: 8px;
+    border-radius: 2px;
+    background-color: #f5f8ff;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    position: relative;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    margin-bottom: 4px;
+}
+
+.main__content.knowledge.article .block--attach-list div i {
+    width: 32px;
+    height: 32px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    cursor: pointer;
+}
+
+.main__content.knowledge.article .block--attach-list div i svg {
+    width: 7px;
+    height: 7px;
+    fill: #9c9c9c;
+}
+
+.main__content.knowledge.article .block--attach-list div i:hover svg {
+    width: 7px;
+    height: 7px;
+    fill: #959eb0;
+}
+
+.main__content.knowledge.article .article__body {
+    margin-right: 340px;
+}
+
+.main__content.knowledge.article .article__body .article__back a {
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    -ms-flex-align: center;
+    align-items: center;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #1776ea;
+    transition: all 250ms ease;
+}
+
+.main__content.knowledge.article .article__body .article__back a:hover {
+    color: #025cca;
+}
+
+.main__content.knowledge.article .article__body .article__back a:hover .icon-back {
+    fill: #025cca;
+}
+
+.main__content.knowledge.article .article__body .article__back .icon-back {
+    width: 20px;
+    fill: #1776ea;
+    margin-right: 10px;
+}
+
+.main__content.knowledge.article .article__body h2 {
+    margin-top: 16px;
+    font-size: 24px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.17;
+    letter-spacing: 0.1px;
+}
+
+.main__content.knowledge.article .article__body .article__description {
+    margin-top: 24px;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.71;
+    letter-spacing: 0.1px;
+    color: #26282a;
+}
+
+.main__content.knowledge.article .article__body .article__description p {
+    min-height: 16px;
+}
+
+.main__content.knowledge.article .article__body .article__description ol {
+    list-style: initial;
+    padding-left: 1em;
+}
+
+.main__content.knowledge.article .article__body .article__description ul {
+    list-style: initial;
+    padding-left: 2em;
+}
+
+.main__content.knowledge.article .article__body .article__description h2 {
+    font-size: 24px;
+    margin-bottom: 16px;
+    font-weight: bold;
+}
+
+.main__content.knowledge.article .article__body .article__description h3 {
+    font-size: 18px;
+    margin-bottom: 16px;
+    font-weight: bold;
+}
+
+.main__content.knowledge.article .article__body .article__description h4 {
+    font-size: 14px;
+    margin-bottom: 16px;
+    font-weight: bold;
+}
+
+.main__content.knowledge.article .article__body .article__description blockquote {
+    border-left: 8px solid #002d73;
+    padding: 8px;
+    font-style: italic;
+}
+
+.main__content.knowledge.article .article__body .article__description b, .main__content.knowledge.article .article__body .article__description strong {
+    font-weight: bold;
+}
+
+.main__content.knowledge.article .article__body .article__description .mceLayout {
+    width: 100%;
+}
+
+/*.main__content.knowledge.article .article__body .article__description table {
+    border-radius: 2px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    padding: 12px;
+}
+
+.main__content.knowledge.article .article__body .article__description table tr:nth-child(odd) {
+    background-color: #f9fafd;
+}
+
+.main__content.knowledge.article .article__body .article__description table td {
+    padding: 21px 16px;
+    border-right: 1px solid #dfe4ec;
+}
+
+.main__content.knowledge.article .article__body .article__description table td:last-child {
+    border: none;
+}
+
+.main__content.knowledge.article .article__body .article__description table th {
+    font-size: 10px;
+    color: #6b7480;
+    padding: 18px 16px;
+    border-right: 1px solid #dfe4ec;
+}
+
+.main__content.knowledge.article .article__body .article__description table th:last-child {
+    border: none;
+}*/
+
+.main__content.knowledge.article .article__keywords {
+    margin-top: 48px;
+}
+
+.main__content.knowledge.article .article__keywords h4 {
+    font-size: 14px;
+    font-weight: bold;
+}
+
+.main__content.knowledge.article .article__keywords .article__keywords_list {
+    margin-top: 12px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-wrap: wrap;
+    flex-wrap: wrap;
+}
+
+.main__content.knowledge.article .article__keywords .article__keywords_list span {
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    -ms-flex-align: center;
+    align-items: center;
+    height: 28px;
+    padding: 0 12px;
+    border-radius: 2px;
+    background-color: #f5f8ff;
+    font-size: 12px;
+    line-height: 1.33;
+    letter-spacing: 0.1px;
+    color: #6b7480;
+    margin: 0 8px 8px 0;
+}
+
+.main__content.knowledge.article .article__related {
+    margin-top: 40px;
+}
+
+.main__content.knowledge.article .article__related h4 {
+    font-size: 14px;
+    font-weight: bold;
+    margin-bottom: 12px;
+}
+
+.main__content.knowledge.article .article__related p {
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 2;
+    letter-spacing: 0.1px;
+    color: #002d73;
+}
+
+.main__content.knowledge.article .article__related p a {
+    color: #002d73;
+}
+
+.main__content.knowledge.article .article__title {
+    margin-top: 24px;
+}
+
+.main__content.knowledge.article .block--attach {
+    margin-top: 16px;
+}
+
+.main__content.knowledge.article .block--attach-list {
+    margin: 0;
+}
+
+.main__content.knowledge.article .block--attach-list div:first-child {
+    margin-top: 16px;
+}
+
+.main__content.knowledge.article .form-group.article__keywords {
+    margin-top: 30px;
+}
+
+.main__content.knowledge.article .form-group.article__keywords label b {
+    font-size: 14px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    text-align: center;
+    color: #26282a;
+}
+
+.main__content.knowledge.article .form-group.article__keywords label span {
+    margin-left: 4px;
+}
+
+.main__content.knowledge.article .form-group.article__keywords .selectize-input {
+    margin-top: 0;
+}
+
+.main__content.knowledge.article .form-group.article__keywords .selectize-input::after {
+    display: none;
+}
+
+.main__content.knowledge.article .form-group.article__keywords .selectize-input .item {
+    height: 28px;
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    -ms-flex-align: center;
+    align-items: center;
+    background-color: #f5f8ff;
+    border-radius: 2px;
+    padding: 0 24px 0 12px;
+    font-size: 12px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.33;
+    letter-spacing: 0.1px;
+    color: #6b7480;
+    margin-bottom: 0;
+}
+
+.main__content.knowledge.article .form-group.article__keywords .selectize-input .item a {
+    border: none;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    width: 24px;
+    height: 24px;
+    margin: 0;
+    padding: 0;
+    top: 2px;
+    color: #9c9c9c;
+}
+
+.main__content.knowledge.article .form-group.article__keywords .selectize-input .item a:hover {
+    color: #002d73;
+    background-color: transparent;
+}
+
+.main__content.knowledge .article__detalies {
+    width: 304px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    position: absolute;
+    top: 16px;
+    right: 32px;
+    padding: 12px 16px 21px 16px;
+}
+
+.main__content.knowledge .article__detalies .article__detalies_head {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+}
+
+.main__content.knowledge .article__detalies .article__detalies_head h3 {
+    font-size: 18px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.22;
+    letter-spacing: 0.1px;
+}
+
+.main__content.knowledge .article__detalies .article__detalies_list {
+    margin-top: 24px;
+}
+
+.main__content.knowledge .article__detalies .article__detalies_list li {
+    margin-bottom: 12px;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    display: -ms-flexbox;
+    display: flex;
+}
+
+.main__content.knowledge .article__detalies .article__detalies_list li .name {
+    width: 120px;
+    color: #959eb0;
+}
+
+.main__content.knowledge .article__detalies .article__detalies_list li .descr a {
+    display: inline-block;
+    color: #1776ea;
+    transition: all 250ms ease;
+    margin-left: 4px;
+}
+
+.main__content.knowledge .article__detalies .article__detalies_list li .descr a:hover {
+    color: #025cca;
+}
+
+.main__content.knowledge .article__detalies .article__detalies_list li .descr .rate {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.main__content.knowledge .article__detalies .article__detalies_list li .descr .rate span {
+    font-size: 10px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: normal;
+    letter-spacing: 0.1px;
+    color: #959eb0;
+    margin-left: 8px;
+}
+
+.main__content.knowledge .article__detalies .article__detalies_action {
+    margin-top: 16px;
+    text-align: center;
+}
+
+.main__content.knowledge .article__detalies .article__detalies_action .btn {
+    width: 152px;
+    height: 40px;
+}
+
+.main__content.knowledge .article__detalies.edit .name {
+    width: 76px !important;
+}
+
+.main__content.knowledge .article__detalies.edit .article__detalies_action {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    margin-top: 32px;
+}
+
+.main__content.knowledge .article__detalies.edit .article__detalies_action .btn {
+    width: 112px;
+    padding: 0;
+}
+
+.main__content.knowledge .article__detalies.edit .article__detalies_action .btn--blue-border {
+    color: #002d73;
+    border-color: #002d73;
+}
+
+.right-bar.knowledge-category-create h3, .knowledge-sub-category-create h3, .knowledge-sub-category-edit h3, .knowledge-category-edit h3 {
+    margin-bottom: 37px;
+}
+
+.right-bar.knowledge-category-create .right-bar__footer, .knowledge-sub-category-create .right-bar__footer, .knowledge-sub-category-edit .right-bar__footer, .knowledge-category-edit .right-bar__footer {
+    width: 448px;
+    -ms-flex-pack: center;
+    justify-content: center;
+}
+
+.right-bar.knowledge-category-create .right-bar__footer .btn, .knowledge-sub-category-create .right-bar__footer .btn, .knowledge-sub-category-edit .right-bar__footer .btn, .knowledge-category-edit .right-bar__footer .btn {
+    width: 168px;
+}
+
+.right-bar.knowledge-category-create .param, .knowledge-sub-category-create .param, .knowledge-sub-category-edit .param, .knowledge-category-edit .param {
+    margin-bottom: 24px;
+    display: -ms-flexbox;
+    display: flex;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+}
+
+.right-bar.knowledge-category-create .param > span, .knowledge-sub-category-create .param > span, .knowledge-sub-category-edit .param > span, .knowledge-category-edit .param > span {
+    display: inline-block;
+    margin-right: 8px;
+    color: #959eb0;
+}
+
+@media (max-width: 640px) {
+    .main__content.knowledge {
+        padding: 7px 16px 40px 16px;
+    }
+
+    .main__content.knowledge .knowledge__head {
+        -ms-flex-wrap: wrap;
+        flex-wrap: wrap;
+        padding-right: 16px;
+        margin-right: -16px;
+        margin-left: -16px;
+        padding-left: 16px;
+    }
+
+    .main__content.knowledge .knowledge__head .knowledge__head_buttons {
+        margin-left: auto;
+    }
+
+    .main__content.knowledge .knowledge__head .knowledge__head_buttons a, .main__content.knowledge .knowledge__head .knowledge__head_buttons .btn {
+        margin-left: 12px;
+        white-space: nowrap;
+        width: auto;
+    }
+
+    .main__content.knowledge .knowledge__head_tabs {
+        margin: 8px 0;
+    }
+
+    .main__content.knowledge .knowledge__tabs .knowledge__list {
+        width: 100%;
+    }
+
+    .main__content.knowledge.article .article__body {
+        margin-right: 0;
+    }
+
+    .main__content.knowledge .article__detalies {
+        position: static;
+        margin-top: 32px;
+        margin-left: auto;
+        margin-right: auto;
+    }
+
+    .main__content.knowledge .article__detalies.edit {
+        padding: 0;
+        background-color: transparent;
+        box-shadow: none;
+    }
+
+    .main__content.knowledge .article__detalies.edit .article__detalies_action {
+        display: none;
+    }
+
+    .main__content.knowledge .article__back {
+        position: absolute;
+        top: 12px;
+    }
+}
+
+@media (min-width: 640px) {
+    .sm-hidden {
+        display: none !important;
+    }
+}
+
+.right-bar.knowledge-category-create .btn, .right-bar.knowledge-sub-category-create .btn, .right-bar.knowledge-category-edit .btn, .right-bar.knowledge-sub-category-create .btn, .right-bar.knowledge-sub-category-edit .btn {
+    margin-top: 32px;
+}
+
+.main__content.emails {
+    padding: 24px 24px 0 16px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-direction: column;
+    flex-direction: column;
+}
+
+.main__content.emails .emails__head {
+    margin: 0 -24px 0 12px;
+    padding-right: 24px;
+    border-bottom: 2px solid #dfe4ec;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+}
+
+.main__content.emails h2 {
+    font-family: "Lato", Arial, sans-serif;
+    padding-left: 16px;
+    font-size: 18px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.22;
+    letter-spacing: 0.1px;
+}
+
+.main__content.emails .emails__head .email--new {
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    -ms-flex-align: center;
+    align-items: center;
+    margin-bottom: 4px;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    text-align: center;
+    color: #1776ea;
+    transition: all 250ms ease;
+}
+
+.main__content.emails .emails__head .email--new:hover {
+    color: #025cca;
+}
+
+.main__content.emails .emails__head .email--new svg {
+    width: 16px;
+    height: 16px;
+    margin-right: 8px;
+}
+
+.main__content.emails .emails__head_tabs {
+    display: -ms-flexbox;
+    display: flex;
+}
+
+.main__content.emails .emails__head_tabs li {
+    padding: 6px 16px;
+    margin-bottom: -2px;
+    text-align: center;
+    cursor: pointer;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #6b7480;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    -ms-flex-pack: center;
+    justify-content: center;
+    border-bottom: 2px solid #dfe4ec;
+    transition: all 250ms ease;
+}
+
+.main__content.emails .emails__head_tabs li:not(.current):hover {
+    background-color: #f5f8ff;
+}
+
+.main__content.emails .emails__head_tabs li b {
+    font-weight: bold;
+    margin-left: 6px;
+}
+
+.main__content.emails .emails__head_tabs li.current {
+    border-bottom-color: #4c6587;
+    color: #26282a;
+}
+
+.main__content.emails .email__tabs {
+    margin-top: 24px;
+    border-radius: 2px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    -ms-flex-positive: 1;
+    flex-grow: 1;
+    height: 0;
+}
+
+.main__content.emails .email__tabs .email__list {
+    height: 100%;
+    display: none;
+}
+
+.main__content.emails .email__tabs .email__list .email__list_aside {
+    width: 340px;
+    -ms-flex-negative: 0;
+    flex-shrink: 0;
+    padding: 8px 8px 0 8px;
+    overflow: auto;
+    border-right: 2px solid #dfe4ec;
+}
+
+.main__content.emails .email__tabs .email__list .email__list_article {
+    width: 0;
+    -ms-flex-positive: 1;
+    flex-grow: 1;
+    display: none;
+    background-color: #fff;
+}
+
+.main__content.emails .email__tabs .email__list .email__list_article .email__list_descr {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-direction: column;
+    flex-direction: column;
+    height: 100%;
+}
+
+/*.main__content.emails .email__tabs .email__list .email__list_article .email__list_descr*/ .head {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    -ms-flex-align: center;
+    align-items: center;
+    /*height: 48px;*/
+    padding: 10px 24px;
+    border-bottom: 1px solid #dfe4ec;
+}
+
+/*.main__content.emails .email__tabs .email__list .email__list_article .email__list_descr*/ .head h3 {
+    font-size: 20px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.4;
+    letter-spacing: 0.1px;
+    white-space: nowrap;
+    margin-right: 16px;
+    overflow: hidden;
+    text-overflow: ellipsis;
+}
+
+/*.main__content.emails .email__tabs .email__list .email__list_article .email__list_descr*/ .head time {
+    font-size: 10px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: normal;
+    letter-spacing: 0.1px;
+    text-align: right;
+    color: #959eb0;
+    white-space: nowrap;
+}
+
+/*.main__content.emails .email__tabs .email__list .email__list_article .email__list_descr*/ .body {
+    /*-ms-flex-positive: 1;*/
+    /*flex-grow: 1;*/
+    /*height: 0;*/
+    overflow: auto;
+    padding: 12px 34px 0 24px;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.71;
+    letter-spacing: 0.1px;
+}
+
+/*.main__content.emails .email__tabs .email__list .email__list_article .email__list_descr*/ .body a {
+    color: #1776ea;
+    transition: all 250ms ease;
+}
+
+/*.main__content.emails .email__tabs .email__list .email__list_article .email__list_descr*/ .body a:hover {
+    color: #025cca;
+}
+
+/*.main__content.emails .email__tabs .email__list .email__list_article .email__list_descr*/ .body b,
+/*.main__content.emails .email__tabs .email__list .email__list_article .email__list_descr*/ .body strong {
+    font-weight: bold;
+}
+
+/*.main__content.emails .email__tabs .email__list .email__list_article .email__list_descr*/ .body i {
+    font-style: italic;
+}
+
+/*.main__content.emails .email__tabs .email__list .email__list_article*/ .email__list_descr .form, .new-message .form {
+    border-top: 1px solid rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    padding: 16px 24px;
+}
+
+/*.main__content.emails .email__tabs .email__list .email__list_article*/ .email__list_descr .form .form-group textarea, .new-message .form .form-group textarea {
+    height: 112px;
+}
+
+/*.main__content.emails .email__tabs .email__list .email__list_article*/ .email__list_descr .form .form-group .btn, .new-message .form .form-group .btn {
+    margin-top: 24px;
+}
+
+.main__content.emails .email__tabs .email__list .list--item {
+    padding: 16px;
+    background-color: #f9fafd;
+    border-bottom: 1px solid #dfe4ec;
+    transition: all 250ms ease;
+    cursor: default;
+    border-left: 2px solid transparent;
+}
+
+.main__content.emails .email__tabs .email__list .list--item:last-child {
+    border-bottom: none;
+}
+
+.main__content.emails .email__tabs .email__list .list--item:hover {
+    background-color: #f1f2f5;
+}
+
+.main__content.emails .email__tabs .email__list .list--item.new {
+    border-left-color: #1776ea;
+}
+
+.main__content.emails .email__tabs .email__list .list--item.current {
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    position: relative;
+}
+
+.main__content.emails .email__tabs .email__list .list--item .head {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+}
+
+.main__content.emails .email__tabs .email__list .list--item .head h5 {
+    font-size: 14px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    white-space: nowrap;
+    overflow: hidden;
+    margin-right: 16px;
+    text-overflow: ellipsis;
+}
+
+.main__content.emails .email__tabs .email__list .list--item .head time {
+    font-size: 10px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: normal;
+    letter-spacing: 0.1px;
+    color: #959eb0;
+    white-space: nowrap;
+}
+
+.main__content.emails .email__tabs .email__list .list--item .text {
+    margin-top: 8px;
+    font-size: 12px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.5;
+    letter-spacing: 0.1px;
+    color: #6b7480;
+}
+
+.main__content.emails .email__tabs[data-current='inbox'] .email__list[data-tab='inbox'] {
+    display: -ms-flexbox;
+    display: flex;
+}
+
+.main__content.emails .email__tabs[data-current='outbox'] .email__list[data-tab='outbox'] {
+    display: -ms-flexbox;
+    display: flex;
+}
+
+.main__content.emails .email__tabs[data-current='draft'] .email__list[data-tab='draft'] {
+    display: -ms-flexbox;
+    display: flex;
+}
+
+.right-bar.email-create h3 {
+    margin-bottom: 37px;
+}
+
+.right-bar.email-create .form-group {
+    width: 320px;
+    margin-bottom: 24px;
+}
+
+.right-bar.email-create .form-group textarea {
+    height: 200px;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.71;
+    letter-spacing: 0.1px;
+}
+
+.right-bar.email-create .selectize-input {
+    margin-top: 0;
+}
+
+.right-bar.email-create .form-submit {
+    margin-top: 32px;
+}
+
+.btn-hide-article {
+    display: none;
+}
+
+.btn-hide-article .icon-back {
+    width: 24px;
+}
+
+@media screen and (max-width: 900px) {
+    .check-plus-input {
+        -ms-flex-wrap: wrap;
+        flex-wrap: wrap;
+    }
+
+    .check-plus-input .form-control {
+        margin: 12px;
+        max-width: 320px;
+    }
+
+    .right-bar.profile-edit .step-bar {
+        width: 100% !important;
+    }
+
+    .right-bar.profile-edit .step-bar li:last-child {
+        width: auto;
+    }
+}
+
+@media screen and (max-width: 640px) {
+    .btn-hide-article {
+        display: -ms-inline-flexbox;
+        display: inline-flex;
+        -ms-flex-align: center;
+        align-items: center;
+        height: 32px;
+        margin: 6px 0 0 24px;
+    }
+
+    .main__content.emails .emails__head {
+        -ms-flex-wrap: wrap;
+        flex-wrap: wrap;
+    }
+
+    .main__content.emails .emails__head .email--new {
+        margin: 10px 0 10px auto;
+    }
+
+    .main__content.emails .email__tabs .email__list .email__list_article {
+        position: absolute;
+        z-index: 1;
+        right: -100vw;
+        width: 100vw !important;
+        height: 100%;
+    }
+
+    .main__content.emails .email__tabs .email__list .email__list_aside {
+        width: 100%;
+    }
+
+    .main__content.emails .email__tabs .email__list .email__list_descr .head {
+        position: relative;
+    }
+
+    .main__content.emails .email__tabs .email__list .email__list_descr .head .btn-hide-article {
+        position: absolute;
+        left: 24px;
+        top: 4px;
+        bottom: 0;
+        height: 32px;
+        margin: auto;
+    }
+
+    .main__content.emails .email__tabs .email__list .email__list_descr .head .btn-hide-article + * {
+        margin-left: 36px;
+    }
+}
+
+.main__content.profile {
+    padding: 16px 24px;
+}
+
+.main__content.profile .profile__wrapper {
+    background-color: #fff;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    max-width: 482px;
+    width: 100%;
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    -ms-flex-direction: column;
+    flex-direction: column;
+    padding: 16px 16px 48px 16px;
+}
+
+.main__content.profile .profile__info {
+    display: -ms-flexbox;
+    display: flex;
+}
+
+.main__content.profile .profile__info .profile__photo {
+    width: 160px;
+    height: 160px;
+    position: relative;
+    background-color: #dfe4ec;
+}
+
+.main__content.profile .profile__info .profile__photo .profile__photo_wrapper {
+    width: 100%;
+    height: 100%;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.main__content.profile .profile__info .profile__photo .profile__photo_wrapper img {
+    width: 100%;
+    height: 100%;
+    object-fit: cover;
+    object-position: center;
+}
+
+.main__content.profile .profile__info .profile__photo .icon-no-photo {
+    width: 79px;
+    height: 115px;
+}
+
+.main__content.profile .profile__info .profile__photo a {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    position: absolute;
+    bottom: 0;
+    left: 0;
+    width: 100%;
+    height: 24px;
+    background-color: rgba(38, 40, 42, 0.6);
+    font-size: 12px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.5;
+    letter-spacing: 0.1px;
+    color: #fff;
+    transition: all 150ms ease;
+}
+
+.main__content.profile .profile__info .profile__photo a input {
+    width: 100%;
+    height: 100%;
+    display: block;
+    position: absolute;
+    top: 0;
+    left: 0;
+    opacity: 0;
+}
+
+.main__content.profile .profile__info .profile__photo:hover a {
+    height: 32px;
+}
+
+.main__content.profile .profile__info .profile__info_list {
+    margin-left: 16px;
+}
+
+.main__content.profile .profile__info .profile__info_list h3 {
+    font-size: 20px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.4;
+    letter-spacing: 0.1px;
+}
+
+.main__content.profile .profile__info .profile__info_list .info--mail {
+    margin-top: 8px;
+}
+
+.main__content.profile .profile__info .profile__info_list .info--mail a {
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #1776ea;
+    transition: all 250ms ease;
+}
+
+.main__content.profile .profile__info .profile__info_list .info--mail a:hover {
+    color: #025cca;
+}
+
+.main__content.profile .profile__info .profile__info_list .info-lng {
+    margin-top: 24px;
+}
+
+.main__content.profile .profile__info .profile__info_list .info-lng h5 {
+    font-size: 14px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+}
+
+.main__content.profile .profile__info .profile__info_list .info-lng .dropdown-select {
+    margin-top: 8px;
+    color: #1776ea;
+}
+
+.main__content.profile .profile__info .profile__info_list .info-lng .dropdown-select span {
+    color: #1776ea;
+}
+
+.main__content.profile .profile__info .profile__info_list .info-lng .dropdown-select .icon-chevron-down {
+    fill: #1776ea;
+}
+
+.main__content.profile .profile__edit {
+    margin-top: 12px;
+}
+
+.main__content.profile .profile__edit .btn {
+    width: 160px;
+    height: 40px;
+}
+
+.main__content.profile .profile__control {
+    margin-top: 32px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+}
+
+.main__content.profile .profile__control a {
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    -ms-flex-align: center;
+    align-items: center;
+    transition: all 250ms ease;
+}
+
+.main__content.profile .profile__control a svg {
+    width: 16px;
+    height: 16px;
+    margin-right: 8px;
+    transition: all 250ms ease;
+}
+
+.main__content.profile .profile__control a[data-action="profile-delete"] {
+    color: #e64342;
+}
+
+.main__content.profile .profile__control a[data-action="profile-delete"] svg {
+    fill: #e64342;
+}
+
+.main__content.profile .profile__control a[data-action="profile-delete"]:hover {
+    color: #d42120;
+}
+
+.main__content.profile .profile__control a[data-action="profile-delete"]:hover svg {
+    fill: #d42120;
+}
+
+.main__content.profile .profile__control a.profile-log-out {
+    color: #1776ea;
+}
+
+.main__content.profile .profile__control a.profile-log-out svg {
+    fill: #1776ea;
+}
+
+.main__content.profile .profile__control a.profile-log-out:hover {
+    color: #025cca;
+}
+
+.main__content.profile .profile__control a.profile-log-out:hover svg {
+    fill: #025cca;
+}
+
+.right-bar.profile-edit .right-bar__body, .right-bar.profile-edit .right-bar__footer {
+    width: 468px;
+}
+
+.right-bar.profile-edit .right-bar__body[data-step="3"], .right-bar.profile-edit .right-bar__body[data-step="4"] {
+    width: 495px;
+}
+
+.right-bar.profile-edit .right-bar__body[data-step="3"] .right-bar__footer, .right-bar.profile-edit .right-bar__body[data-step="4"] .right-bar__footer {
+    width: 495px;
+}
+
+.right-bar.profile-edit .step-bar {
+    width: 372px;
+}
+
+.right-bar.profile-edit .step-bar li {
+    cursor: pointer;
+}
+
+.right-bar.profile-edit [data-action="save"] {
+    margin-left: auto;
+}
+
+.right-bar.profile-edit textarea {
+    height: 204px;
+}
+
+.right-bar.profile-edit .step-item.step-1 {
+    margin-top: 40px;
+}
+
+.right-bar.profile-edit .step-item.step-1 .form-group {
+    margin-bottom: 14px;
+    width: 296px;
+}
+
+.right-bar.profile-edit .step-item.step-1 .item--section {
+    margin-top: 32px;
+}
+
+.right-bar.profile-edit .step-item.step-1 .item--section h4 {
+    margin-bottom: 24px;
+}
+
+.right-bar.profile-edit .step-item.step-1 .item--section .form-group {
+    margin-bottom: 24px;
+}
+
+.right-bar.profile-edit .step-item.step-2 .textarea-scrollbar {
+    height: 204px;
+}
+
+.right-bar.profile-edit .step-item.step-2 .textarea-scrollbar textarea {
+    padding: 8px 12px;
+}
+
+.right-bar.profile-edit .step-item.step-3 .form-switcher {
+    margin-bottom: 16px;
+}
+
+.right-bar.profile-edit .step-item.step-3 .defaults-section {
+    margin-top: 64px;
+}
+
+.right-bar.profile-edit .step-item.step-3 .defaults-section .checkbox-custom {
+    margin-bottom: 16px;
+}
+
+.right-bar.profile-edit .step-item.step-3 .defaults-section h4 {
+    margin-bottom: 16px;
+}
+
+.right-bar.profile-edit .step-item.step-3 .check-plus-input {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    margin-top: -5px;
+}
+
+.right-bar.profile-edit .step-item.step-3 .check-plus-input .checkbox-custom {
+    margin-bottom: 0;
+}
+
+.right-bar.profile-edit .step-item.step-3 .check-plus-input .form-group {
+    width: 40px;
+    margin-left: 8px;
+    margin-bottom: 0;
+}
+
+.right-bar.profile-edit .step-item.step-3 .check-plus-input .form-group .form-control {
+    height: 32px;
+}
+
+.right-bar.profile-edit .step-item.step-4 h5 {
+    margin-bottom: 16px;
+}
+
+.right-bar.profile-edit .step-item.step-4 .checkbox-custom {
+    margin-bottom: 12px;
+}
+
+.right-bar.profile-edit .step-item.step-4 .item--section {
+    margin-bottom: 24px;
+}
+
+.modal.profile-delete .form-group {
+    margin-top: 24px;
+}
+
+.modal.profile-delete .modal__buttons {
+    margin-top: 40px;
+}
+
+.modal.profile-delete .btn.red {
+    background-color: #e64342;
+}
+
+.modal.profile-delete .btn.red:hover {
+    background-color: #d42120;
+}
+
+@media screen and (max-width: 480px) {
+    .profile__info {
+        -ms-flex-direction: column;
+        flex-direction: column;
+        -ms-flex-align: center;
+        align-items: center;
+    }
+
+    .profile__info .profile__info_list {
+        width: 100%;
+        margin: 24px 0 0 0 !important;
+    }
+}
+
+.main__content.reports {
+    padding: 16px 24px;
+}
+
+.main__content.reports form {
+    margin-bottom: 30px;
+}
+
+.main__content.reports .reports__head {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    margin-right: 15vw;
+    padding-left: 16px;
+}
+
+.main__content.reports .reports__head .btn {
+    width: 166px;
+}
+
+.main__content.reports h2 {
+    font-size: 18px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.22;
+    letter-spacing: 0.1px;
+}
+
+.main__content.reports h3 {
+    font-size: 16px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.38;
+    letter-spacing: 0.1px;
+}
+
+.main__content.reports h4 {
+    font-size: 14px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+}
+
+.main__content.reports .reports__range {
+    margin-top: 16px;
+    padding-left: 16px;
+    display: -ms-flexbox;
+    display: flex;
+}
+
+.main__content.reports .reports__range .reports__range_form {
+    margin-left: 24px;
+}
+
+.main__content.reports .reports__range .reports__range_form .range--fromto {
+    margin-top: 11px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.main__content.reports .reports__range .reports__range_form .range--fromto .switch-checkbox {
+    margin-right: 16px;
+}
+
+.main__content.reports .reports__range .reports__range_form .range--fromto .form-group {
+    display: -ms-flexbox;
+    display: flex;
+    margin: 0 7px 0 0;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.main__content.reports .reports__range .reports__range_form .range--fromto .form-group label {
+    color: #26282a;
+    margin: 0 7px 0 0;
+}
+
+.main__content.reports .reports__range .reports__range_form .range--fromto .form-group input {
+    width: 50px;
+    height: 32px;
+}
+
+.main__content.reports .reports__type {
+    margin-top: 12px;
+    padding-left: 16px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.main__content.reports .reports__type .dropdown-select {
+    margin-left: 18px;
+}
+
+.main__content.reports .reports__table {
+    margin: 24px 15vw 56px 0;
+    background-color: #fff;
+    border-radius: 2px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    padding: 12px;
+}
+
+.main__content.reports .reports__table .table tbody td:nth-child(2) {
+    text-align: right;
+}
+
+.main__content.reports .reports__table .table tbody td:nth-child(3) {
+    text-align: right;
+}
+
+.main__content.reports .reports__table .table tbody td:nth-child(4) {
+    text-align: right;
+}
+
+.main__content.reports .reports__table .table tbody tr.total td {
+    font-weight: bold;
+}
+
+.main__content.reports .reports__checkbox {
+    margin-top: 32px;
+}
+
+.main__content.reports .reports__checkbox h3 {
+    margin-bottom: 16px;
+}
+
+.main__content.reports .reports__checkbox .checkbox-custom,
+.main__content.reports .reports__checkbox .radio-custom {
+    margin-bottom: 12px;
+}
+
+.main__content.reports .reports__checkbox .checkbox-custom label {
+    color: #959eb0;
+    transition: all 250ms ease;
+}
+
+.main__content.reports .reports__checkbox .checkbox-custom input:checked + label {
+    color: #002d73;
+}
+
+.main__content.reports .reports__export {
+    margin-top: 40px;
+    margin-bottom: 200px;
+}
+
+.main__content.reports .reports__export .btn {
+    width: 166px;
+    height: 48px;
+}
+
+.main__content.reports .reports__export [ripple]::before {
+    z-index: 9;
+}
+
+@media screen and (max-width: 900px) {
+    .main__content.reports {
+        padding: 16px 12px 24px 12px;
+    }
+
+    .main__content.reports .reports__head {
+        padding-right: 0;
+    }
+
+    .main__content.reports .reports__table {
+        margin-right: 0;
+        overflow: auto;
+        padding: 0;
+    }
+
+    .main__content.reports .reports__export {
+        margin-bottom: 24px;
+    }
+}
+
+.main__content.settings {
+    position: relative;
+    padding: 28px 432px 100px 0px;
+}
+
+.main__content.settings .mt24 {
+    margin-top: 24px;
+}
+
+.main__content.settings h3 {
+    margin-left: 40px;
+    font-size: 18px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.22;
+    letter-spacing: 0.1px;
+}
+
+.main__content.settings h5 {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: end;
+    justify-content: flex-end;
+    color: #26282a;
+    font-size: 14px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    width: 200px;
+    -ms-flex-negative: 0;
+    flex-shrink: 0;
+    text-align: right;
+    padding-left: 24px;
+}
+
+.main__content.settings h5 .tooltype {
+    margin-top: 3px;
+}
+
+.main__content.settings .dropdown-select .label {
+    color: #1776ea;
+}
+
+.main__content.settings .dropdown-select svg {
+    fill: #1776ea;
+}
+
+.main__content.settings .settings__status {
+    width: 364px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    padding: 12px 16px;
+    position: absolute;
+    top: 16px;
+    right: 32px;
+}
+
+.main__content.settings .settings__status .settings__status_list {
+    margin-top: 24px;
+}
+
+.main__content.settings .settings__status .settings__status_list li {
+    margin-bottom: 8px;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    display: -ms-flexbox;
+    display: flex;
+}
+
+.main__content.settings .settings__status .settings__status_list .list--name {
+    width: 155px;
+    color: #959eb0;
+}
+
+.main__content.settings .settings__form h3 {
+    margin-bottom: 24px;
+}
+
+.main__content.settings .settings__form .settings__form_block {
+    margin-bottom: 64px;
+}
+
+.main__content.settings .settings__form .settings__form_block.language .form-switcher {
+    margin-left: 65px;
+}
+
+.main__content.settings .settings__form .form-group {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.main__content.settings .settings__form .form-group .form-control.input-tags .selectize-input {
+    margin-top: 0;
+}
+
+.main__content.settings .settings__form .form-group .form-control.input-tags .selectize-input::after {
+    display: none;
+}
+
+.main__content.settings .settings__form .form-group.timezone .selectize-control {
+    margin-left: 24px;
+}
+
+.main__content.settings .settings__form .form-group.timezone .selectize-control .selectize-input {
+    margin-top: 0;
+}
+
+.main__content.settings .settings__form .form-group.list {
+    -ms-flex-align: start;
+    align-items: flex-start;
+}
+
+.main__content.settings .settings__form .form-group.list label {
+    margin-top: 9px;
+}
+
+.main__content.settings .settings__form .form-group.list .input-list li {
+    margin-bottom: 16px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    line-height: 1.2;
+}
+
+.main__content.settings .settings__form .form-group.list .input-list li:last-child {
+    margin-bottom: 0;
+}
+
+.main__content.settings .settings__form .form-group.list .input-list li input {
+    margin-right: 8px;
+}
+
+.main__content.settings .settings__form .form-group.list .input-list li span {
+    margin-right: 6px;
+    white-space: nowrap;
+}
+
+.main__content.settings .settings__form .form-group.list .input-list li a {
+    transition: all 250ms ease;
+    color: #1776ea;
+    white-space: nowrap;
+}
+
+.main__content.settings .settings__form .form-group.list .input-list li a:hover {
+    color: #025cca;
+}
+
+.main__content.settings .settings__form .form-group > span {
+    white-space: nowrap;
+    margin-left: 12px;
+}
+
+.main__content.settings .settings__form .form-group label {
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    width: 200px;
+    -ms-flex-negative: 0;
+    flex-shrink: 0;
+    -ms-flex-pack: end;
+    justify-content: flex-end;
+    -ms-flex-align: center;
+    align-items: center;
+    margin: 0;
+}
+
+.main__content.settings .settings__form .form-group label span {
+    color: #26282a;
+    font-size: 14px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+}
+
+.main__content.settings .settings__form .form-group input {
+    width: 320px;
+    margin-left: 24px;
+}
+
+.main__content.settings .settings__form .form-group.short input {
+    width: 100px;
+}
+
+.main__content.settings .settings__form .tooltype {
+    margin-left: 8px;
+}
+
+.main__content.settings .settings__form .dropdown-select {
+    margin-left: 24px;
+}
+
+.main__content.settings .settings__form .settings__form_submit {
+    margin-top: -24px;
+    padding-left: 224px;
+}
+
+.main__content.settings .settings__form .settings__form_submit .btn.test-connection {
+    width: 216px;
+}
+
+.main__content.settings .settings__form .settings__form_submit .btn[data-action="save"] {
+    width: 168px;
+}
+
+.main__content.settings .settings__form .radio-group {
+    display: -ms-flexbox;
+    display: flex;
+    margin-bottom: 16px;
+    -ms-flex-align: start;
+    align-items: flex-start;
+}
+
+.main__content.settings .settings__form .radio-group .radio-list {
+    margin-left: 24px;
+    margin-top: 3px;
+}
+
+.main__content.settings .settings__form .radio-group .radio-custom {
+    margin-bottom: 12px;
+}
+
+.main__content.settings .settings__form .radio-group .radio-custom label {
+    white-space: nowrap;
+}
+
+.main__content.settings .settings__form .radio-group .radio-custom:last-child {
+    margin-bottom: 0;
+}
+
+.main__content.settings .settings__form .checkbox-group {
+    display: -ms-flexbox;
+    display: flex;
+    margin-bottom: 16px;
+    -ms-flex-align: start;
+    align-items: flex-start;
+}
+
+.main__content.settings .settings__form .checkbox-group.list {
+    -ms-flex-direction: column;
+    flex-direction: column;
+}
+
+.main__content.settings .settings__form .checkbox-group.list .checkbox-custom {
+    margin-left: 40px;
+    margin-bottom: 16px;
+}
+
+.main__content.settings .settings__form .checkbox-group .checkbox-list {
+    margin-left: 24px;
+}
+
+.main__content.settings .settings__form .checkbox-group .checkbox-list > *:last-child {
+    margin-bottom: 0 !important;
+}
+
+.main__content.settings .settings__form .checkbox-group .checkbox-list .checkbox-custom {
+    margin-bottom: 16px;
+    margin-left: 0;
+}
+
+.main__content.settings .settings__form .checkbox-group .checkbox-custom {
+    margin-left: 24px;
+    margin-top: 3px;
+}
+
+.main__content.settings .settings__form .checkbox-group .checkbox-custom label {
+    white-space: nowrap;
+}
+
+.main__content.settings .settings__form .checkbox-group .switch-checkbox {
+    margin-left: 24px;
+    margin-top: 3px;
+}
+
+.main__content.settings .settings__form .checkbox-group.multiple-emails h5 {
+    margin-top: 12px;
+}
+
+.main__content.settings .settings__form .checkbox-group.multiple-emails .form-group {
+    margin-bottom: 0;
+    margin-left: 8px;
+}
+
+.main__content.settings .settings__form .checkbox-group.multiple-emails .form-group .form-control {
+    margin: 0;
+    width: 100px;
+}
+
+.main__content.settings .selectize-input {
+    width: 320px;
+}
+
+.main__content.settings textarea {
+    width: 320px;
+    height: 105px;
+    resize: none;
+}
+
+@media screen and (max-width: 1230px) {
+    .main__content.settings {
+        padding: 16px 12px 24px 12px;
+        position: relative;
+        z-index: 1;
+    }
+
+    .main__content.settings .settings__status {
+        position: static;
+        width: 100%;
+    }
+
+    .main__content.settings .settings__status h3 {
+        margin-left: 0;
+        font-size: 16px;
+    }
+
+    .main__content.settings .settings__status .list--name {
+        -ms-flex-negative: 0;
+        flex-shrink: 0;
+    }
+
+    .main__content.settings .settings__form {
+        margin-top: 16px;
+    }
+
+    .main__content.settings .settings__form h3 {
+        margin-left: 0;
+        font-size: 16px;
+    }
+
+    .main__content.settings .settings__form .form-group {
+        -ms-flex-direction: column;
+        flex-direction: column;
+        -ms-flex-align: start;
+        align-items: flex-start;
+    }
+
+    .main__content.settings .settings__form .form-group .selectize-control {
+        margin-left: 0 !important;
+    }
+
+    .main__content.settings .settings__form .form-group > span {
+        margin: 4px auto 0 auto;
+    }
+
+    .main__content.settings .settings__form .form-group.row {
+        -ms-flex-direction: row;
+        flex-direction: row;
+        -ms-flex-align: center;
+        align-items: center;
+    }
+
+    .main__content.settings .settings__form .form-group.row label {
+        margin-bottom: 0;
+    }
+
+    .main__content.settings .settings__form .form-group.row input {
+        margin-left: 24px;
+    }
+
+    .main__content.settings .settings__form .form-group.short input {
+        width: 100%;
+    }
+
+    .main__content.settings .settings__form .form-group label {
+        width: auto;
+        margin-bottom: 8px;
+    }
+
+    .main__content.settings .settings__form .form-group label > span {
+        font-size: 14px;
+    }
+
+    .main__content.settings .settings__form .form-group input {
+        margin-left: 0;
+        width: 100%;
+    }
+
+    .main__content.settings .settings__form .form-switcher {
+        margin-left: 0 !important;
+    }
+
+    .main__content.settings .settings__form .settings__form_submit {
+        padding-left: 0;
+    }
+
+    .main__content.settings .settings__form .settings__form_submit .btn {
+        height: 40px !important;
+    }
+
+    .main__content.settings .settings__form .radio-group {
+        -ms-flex-direction: column;
+        flex-direction: column;
+    }
+
+    .main__content.settings .settings__form .radio-group h5 {
+        width: 100%;
+        -ms-flex-pack: start;
+        justify-content: flex-start;
+        padding-left: 0;
+        margin-bottom: 8px;
+    }
+
+    .main__content.settings .settings__form .radio-group h5 span br {
+        display: none;
+    }
+
+    .main__content.settings .settings__form .radio-group .radio-list {
+        margin-left: 0;
+    }
+
+    .main__content.settings .settings__form .radio-group .radio-list label {
+        white-space: initial;
+    }
+
+    .main__content.settings .settings__form .checkbox-group {
+        -ms-flex-direction: column;
+        flex-direction: column;
+    }
+
+    .main__content.settings .settings__form .checkbox-group.list .checkbox-custom {
+        margin-left: 0;
+    }
+
+    .main__content.settings .settings__form .checkbox-group.row {
+        -ms-flex-direction: row;
+        flex-direction: row;
+    }
+
+    .main__content.settings .settings__form .checkbox-group.row h5 {
+        width: auto;
+    }
+
+    .main__content.settings .settings__form .checkbox-group.row label {
+        margin-left: 24px !important;
+    }
+
+    .main__content.settings .settings__form .checkbox-group h5 {
+        -ms-flex-pack: start;
+        justify-content: flex-start;
+        width: 100%;
+        padding-left: 0;
+        margin-bottom: 8px;
+    }
+
+    .main__content.settings .settings__form .checkbox-group label {
+        margin-left: 0 !important;
+    }
+
+    .main__content.settings .settings__form .checkbox-group .checkbox-custom {
+        margin-left: 0;
+    }
+
+    .main__content.settings .settings__form .checkbox-group .checkbox-custom label {
+        white-space: initial;
+    }
+
+    .main__content.settings .settings__form .checkbox-group .checkbox-list {
+        margin-left: 0;
+        width: 100%;
+    }
+
+    .main__content.settings .settings__form .checkbox-group .checkbox-list .form-group {
+        width: 100%;
+    }
+
+    .main__content.settings .settings__form .checkbox-group .checkbox-list .form-group textarea {
+        width: 100%;
+    }
+
+    .main__content.settings .settings__form .form-group .selectize-control {
+        margin-left: 0;
+        width: 100%;
+    }
+
+    .main__content.settings .settings__form .form-group .selectize-control .selectize-input {
+        width: 100%;
+    }
+}
+
+.main__content.tools {
+    padding: 29px 32px 80px 16px;
+}
+
+.main__content.tools h2 {
+    margin-left: 16px;
+    font-size: 18px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.22;
+    letter-spacing: 0.1px;
+}
+
+.main__content.tools .tools__add-mail {
+    margin-top: 16px;
+    margin-left: 16px;
+}
+
+.main__content.tools .tools__add-mail .form-group {
+    display: -ms-flexbox;
+    display: flex;
+    margin-bottom: 8px;
+}
+
+.main__content.tools .tools__add-mail .form-group input {
+    width: 320px;
+    margin-right: 12px;
+}
+
+.main__content.tools .tools__add-mail .form-group .btn {
+    width: 152px;
+    height: 40px;
+}
+
+.main__content.tools .tools__add-mail .mail--examples {
+    font-size: 12px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.5;
+    letter-spacing: 0.1px;
+    color: #6b7480;
+}
+
+.main__content.tools h3 {
+    margin-left: 16px;
+    margin-top: 24px;
+    font-size: 16px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.38;
+    letter-spacing: 0.1px;
+}
+
+.main__content.tools .table-wrapper {
+    border-radius: 2px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    padding: 12px;
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    margin-top: 24px;
+}
+
+.main__content.tools .table-wrapper.ips {
+    margin-top: 16px;
+}
+
+.main__content.tools .table-wrapper.service-message {
+    width: 800px;
+    margin-top: 16px;
+}
+
+.main__content.tools .table-wrapper.service-message table {
+    width: 100%;
+}
+
+.main__content.tools .table-wrapper.service-message table .style {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.main__content.tools .table-wrapper.service-message table .style::before {
+    content: "";
+    display: block;
+    width: 8px;
+    height: 8px;
+    border-radius: 50%;
+    margin-right: 8px;
+}
+
+.main__content.tools .table-wrapper.service-message table .style.none::before {
+    border: 1px solid #d4d6e3;
+}
+
+.main__content.tools .table-wrapper.service-message table .style.success::before {
+    background-color: #38bc7d;
+}
+
+.main__content.tools .table-wrapper.service-message table .style.notice::before {
+    background-color: #eeb707;
+}
+
+.main__content.tools .table-wrapper.service-message table .style.error::before {
+    background-color: #e64342;
+}
+
+.main__content.tools .table-wrapper.service-message table .style.info::before {
+    background-color: #002d73;
+}
+
+.main__content.tools .table-wrapper.service-message table .buttons {
+    padding: 0 12px 0 8px;
+    vertical-align: middle;
+}
+
+.main__content.tools .table-wrapper.service-message table .buttons p {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+}
+
+.main__content.tools .table-wrapper.service-message table .buttons p a {
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    width: 32px;
+    height: 32px;
+}
+
+.main__content.tools .table-wrapper.service-message table .buttons p a svg {
+    width: 16px;
+    height: 16px;
+    fill: #9c9c9c;
+}
+
+.main__content.tools .table-wrapper.service-message table .buttons p a:hover svg {
+    fill: #002d73;
+}
+
+.main__content.tools .table-wrapper.email-templates {
+    margin-top: 24px;
+    width: 800px;
+}
+
+.main__content.tools .table-wrapper.email-templates table {
+    width: 100%;
+}
+
+.main__content.tools .table-wrapper.email-templates table .buttons {
+    padding: 0 12px 0 8px;
+    vertical-align: middle;
+    width: 96px;
+    text-align: center;
+}
+
+.main__content.tools .table-wrapper.email-templates table .buttons a {
+    width: 32px;
+    height: 32px;
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.main__content.tools .table-wrapper.email-templates table .buttons a svg {
+    width: 16px;
+    height: 16px;
+}
+
+.main__content.tools .table-wrapper.email-templates table .buttons a:hover svg {
+    fill: #002d73;
+}
+
+.main__content.tools .table-wrapper.custom-field {
+    width: 900px;
+    margin-top: 16px;
+}
+
+.main__content.tools .table-wrapper.custom-field table {
+    width: 100%;
+}
+
+.main__content.tools .table-wrapper.custom-field tr.title {
+    font-size: 16px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.38;
+    letter-spacing: 0.1px;
+}
+
+.main__content.tools .table-wrapper.custom-field tr.title:hover {
+    background-color: #fff;
+}
+
+.main__content.tools .table-wrapper.custom-field .buttons {
+    padding: 0 12px 0 8px;
+    vertical-align: middle;
+    width: 192px;
+}
+
+.main__content.tools .table-wrapper.custom-field .buttons p {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    width: 172px;
+}
+
+.main__content.tools .table-wrapper.custom-field .buttons p a {
+    width: 32px;
+    height: 32px;
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.main__content.tools .table-wrapper.custom-field .buttons p a svg {
+    width: 16px;
+    height: 16px;
+    fill: #9c9c9c;
+}
+
+.main__content.tools .table-wrapper.custom-field .buttons p a:hover svg {
+    fill: #002d73;
+}
+
+.main__content.tools .table-wrapper.status {
+    width: 800px;
+    margin-top: 16px;
+}
+
+.main__content.tools .table-wrapper.status table {
+    width: 100%;
+}
+
+.main__content.tools .table-wrapper.status table tbody a {
+    color: #1776ea;
+    transition: all 250ms ease;
+}
+
+.main__content.tools .table-wrapper.status table tbody a:hover {
+    color: #025cca;
+}
+
+.main__content.tools .table-wrapper.status tr.title {
+    font-size: 16px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.38;
+    letter-spacing: 0.1px;
+}
+
+.main__content.tools .table-wrapper.status tr.title:hover {
+    background-color: #fff;
+}
+
+.main__content.tools .table-wrapper.status .buttons {
+    padding: 0 12px 0 8px;
+    vertical-align: middle;
+    width: 92px;
+}
+
+.main__content.tools .table-wrapper.status .buttons p {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    width: 72px;
+}
+
+.main__content.tools .table-wrapper.status .buttons p a {
+    width: 32px;
+    height: 32px;
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.main__content.tools .table-wrapper.status .buttons p a svg {
+    width: 16px;
+    height: 16px;
+}
+
+.main__content.tools .table-wrapper.status .buttons p a:hover svg {
+    fill: #002d73;
+}
+
+.main__content.tools .table-wrapper table {
+    width: auto;
+}
+
+.main__content.tools .table-wrapper table .unban {
+    width: 100px;
+}
+
+.main__content.tools .table-wrapper table .unban a {
+    font-size: 12px;
+    color: #1776ea;
+    transition: all 250ms ease;
+}
+
+.main__content.tools .table-wrapper table .unban a:hover {
+    color: #025cca;
+}
+
+.main__content.tools .tools__between-head {
+    margin-top: -13px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    -ms-flex-align: center;
+    align-items: center;
+    width: 800px;
+}
+
+.main__content.tools .tools__between-head.wider {
+    width: 900px;
+}
+
+.main__content.tools .tools__between-head .head--tooltip {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.main__content.tools .tools__between-head .head--tooltip span {
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #959eb0;
+    margin-left: 16px;
+}
+
+.main__content.tools .tools__between-head .btn {
+    width: 184px;
+}
+
+@media screen and (max-width: 900px) {
+    .main__content.tools {
+        padding: 16px 12px 24px 12px;
+    }
+
+    .main__content.tools .tools__add-mail {
+        margin-right: 16px;
+    }
+
+    .main__content.tools .tools__add-mail .form-group {
+        -ms-flex-direction: column;
+        flex-direction: column;
+    }
+
+    .main__content.tools .tools__add-mail .form-group input {
+        width: 100%;
+        margin-bottom: 8px;
+    }
+
+    .main__content.tools .table-wrapper {
+        overflow-x: scroll;
+        display: block;
+        padding: 0;
+    }
+
+    .main__content.tools .table-wrapper.table-wrapper {
+        width: auto;
+    }
+
+    .main__content.tools .tools__between-head {
+        width: auto;
+        margin: 0 0 16px 0;
+    }
+
+    .main__content.tools .tools__between-head.fw {
+        -ms-flex-wrap: wrap;
+        flex-wrap: wrap;
+    }
+
+    .main__content.tools .tools__between-head.fw .dropdown-select {
+        margin: 8px 0 0 auto;
+    }
+
+    .main__content.tools .tools__between-head .head--tooltip {
+        -ms-flex-wrap: wrap;
+        flex-wrap: wrap;
+    }
+
+    .main__content.tools .tools__between-head .head--tooltip h2 {
+        margin-bottom: 8px;
+    }
+
+    .main__content.tools h2 {
+        font-size: 16px;
+    }
+}
+
+.right-bar.service-message-create .right-bar__body {
+    width: 595px;
+}
+
+.right-bar.service-message-create [data-action="save"] {
+    width: 126px;
+}
+
+.right-bar.service-message-create [data-step="1"] [data-action="back"], .right-bar.service-message-create [data-step="1"] .save,
+.right-bar.service-message-create [data-step="1"] [data-action="back"], .right-bar.service-message-create [data-step="1"] .preview {
+    display: none;
+}
+
+.right-bar.service-message-create [data-step="2"] [data-action="next"] {
+    display: none;
+}
+
+.right-bar.service-message-create [data-step="2"] .save,
+.right-bar.service-message-create [data-step="2"] .preview {
+    margin-left: auto;
+}
+
+.right-bar.service-message-create .form-group {
+    width: 320px;
+}
+
+.right-bar.service-message-create .step-slider {
+    margin-top: 40px;
+}
+
+.right-bar.service-message-create .right-bar__footer {
+    width: 584px;
+}
+
+.right-bar.service-message-create .right-bar__footer .btn.next {
+    margin-left: auto;
+}
+
+.right-bar.service-message-create .step-bar {
+    width: 140px;
+}
+
+@media screen and (max-width: 900px) {
+    .right-bar.service-message-create .step-bar {
+        width: auto;
+    }
+
+    .right-bar.service-message-create .step-bar li {
+        width: auto;
+    }
+}
+
+.right-bar.service-message-create .styles__radio {
+    margin-top: 16px;
+    display: -ms-flexbox;
+    display: flex;
+    margin: 32px;
+}
+
+.right-bar.service-message-create .styles__radio label {
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    -ms-flex-align: center;
+    align-items: center;
+    font-size: 12px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.33;
+    letter-spacing: 0.1px;
+    text-align: center;
+    color: #fff;
+    height: 28px;
+    padding: 0 15px;
+    border-radius: 2px;
+    margin-right: 8px;
+    cursor: pointer;
+}
+
+.right-bar.service-message-create .styles__radio label.none {
+    border: solid 1px #9c9c9c;
+    background-color: #fff;
+    color: #6b7480;
+}
+
+.right-bar.service-message-create .styles__radio label.none .icon-tick {
+    fill: #6b7480;
+}
+
+.right-bar.service-message-create .styles__radio label.success {
+    background-color: #38bc7d;
+}
+
+.right-bar.service-message-create .styles__radio label.info {
+    background-color: #002d73;
+}
+
+.right-bar.service-message-create .styles__radio label.notice {
+    background-color: #eeb707;
+}
+
+.right-bar.service-message-create .styles__radio label.error {
+    background-color: #e64342;
+}
+
+.right-bar.service-message-create .styles__radio label input {
+    display: none;
+}
+
+.right-bar.service-message-create .styles__radio label input:checked + .icon-tick {
+    display: block;
+}
+
+.right-bar.service-message-create .styles__radio label .icon-tick {
+    width: 11px;
+    height: 8px;
+    margin-right: 4px;
+    fill: #fff;
+    display: none;
+    margin-left: -5px;
+}
+
+.right-bar.service-message-create .param {
+    margin-bottom: 12px;
+    display: -ms-flexbox;
+    display: flex;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+}
+
+.right-bar.service-message-create .param > span {
+    display: inline-block;
+    color: #959eb0;
+    margin-right: 8px;
+}
+
+@media screen and (max-width: 900px) {
+    .right-bar.service-message-create .right-bar__body {
+        padding-top: 48px;
+    }
+
+    .right-bar.service-message-create .step-bar {
+        width: 140px;
+    }
+}
+
+@media screen and (max-width: 900px) and (max-width: 900px) {
+    .right-bar.service-message-create .step-bar {
+        width: auto;
+    }
+
+    .right-bar.service-message-create .step-bar li {
+        width: auto;
+    }
+}
+
+@media screen and (max-width: 900px) {
+    .right-bar.service-message-create .styles__radio {
+        -ms-flex-wrap: wrap;
+        flex-wrap: wrap;
+        margin: 16px 0 16px 0;
+    }
+
+    .right-bar.service-message-create .styles__radio label {
+        margin-bottom: 8px;
+    }
+}
+
+.right-bar.tools-email-template-edit .right-bar__footer {
+    width: 584px;
+}
+
+.right-bar.tools-email-template-edit .right-bar__footer .save {
+    margin-left: auto;
+}
+
+.right-bar.tools-email-template-edit .form-group {
+    margin-top: 16px;
+    line-height: 1;
+}
+
+.right-bar.tools-email-template-edit h3 {
+    margin-bottom: 37px;
+}
+
+.right-bar.tools-email-template-edit .param {
+    margin-bottom: 12px;
+    display: -ms-flexbox;
+    display: flex;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+}
+
+.right-bar.tools-email-template-edit .param > span {
+    display: inline-block;
+    color: #959eb0;
+    margin-right: 8px;
+}
+
+.right-bar.tools-email-template-edit textarea {
+    width: 320px;
+    height: 134px;
+    font-size: 12px;
+    padding: 12px;
+}
+
+.right-bar.tools-email-template-edit .template--tags {
+    margin-top: 24px;
+}
+
+.right-bar.tools-email-template-edit .template--tags label {
+    display: block;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #959eb0;
+    margin-bottom: 12px;
+}
+
+.right-bar.tools-email-template-edit .template--tags .tag-list {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    -ms-flex-wrap: wrap;
+    flex-wrap: wrap;
+}
+
+.right-bar.tools-email-template-edit .template--tags .tag-list a {
+    margin: 0 8px 8px 0;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    padding-left: 12px;
+    padding-right: 12px;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 12px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.33;
+    letter-spacing: 0.1px;
+    color: #6b7480;
+    height: 28px;
+    background-color: #f5f8ff;
+}
+
+.right-bar.tools-email-template-edit .template--tags .tag-list a i {
+    width: 28px;
+    height: 28px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.right-bar.tools-email-template-edit .template--tags .tag-list a i .icon-close {
+    width: 7px;
+    height: 7px;
+}
+
+.right-bar.create-custom-field .right-bar__footer {
+    width: 584px;
+}
+
+.right-bar.create-custom-field .right-bar__footer [data-action="save"] {
+    margin-left: auto;
+}
+
+.right-bar.create-custom-field h4 {
+    margin-top: 24px;
+    font-size: 16px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.38;
+    letter-spacing: 0.1px;
+}
+
+.right-bar.create-custom-field .item--section {
+    margin-top: 16px;
+}
+
+.right-bar.create-custom-field .item--section .radio-custom {
+    margin-bottom: 12px;
+}
+
+.right-bar.create-custom-field .form-group {
+    width: 320px;
+}
+
+.right-bar.create-custom-field .form-select {
+    margin-bottom: 8px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.right-bar.create-custom-field .form-select label {
+    color: #959eb0;
+    margin-right: 8px;
+}
+
+.right-bar.create-custom-field .maximum-length {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    margin-bottom: 8px;
+}
+
+.right-bar.create-custom-field .maximum-length label {
+    white-space: nowrap;
+    margin: 0 8px 0 0;
+}
+
+.right-bar.create-custom-field .maximum-length .form-control {
+    width: 82px;
+}
+
+.right-bar.create-custom-field .default-value {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.right-bar.create-custom-field .default-value label {
+    white-space: nowrap;
+    margin: 0 8px 0 0;
+}
+
+.right-bar.create-custom-field .default-value .form-control {
+    width: 225px;
+}
+
+.right-bar.create-status .right-bar__footer {
+    width: 584px;
+}
+
+.right-bar.create-status .save {
+    margin-top: 32px;
+}
+
+.right-bar.create-status h3 {
+    margin-bottom: 37px;
+}
+
+.right-bar.create-status h4 {
+    margin-bottom: 16px;
+    font-size: 16px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.38;
+    letter-spacing: 0.1px;
+}
+
+.right-bar.create-status .form-switcher {
+    margin-top: 32px;
+}
+
+.right-bar.create-status .form-group {
+    width: 320px;
+}
+
+.right-bar.create-status .form-group.color {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.right-bar.create-status .form-group.color label {
+    margin: 0 8px 0 0;
+}
+
+.right-bar.create-status .form-group.color .form-control {
+    width: 82px;
+    margin-right: 16px;
+}
+
+.main__content.notifications {
+    padding: 40px 32px 32px 16px;
+}
+
+.main__content.notifications h2 {
+    padding-left: 16px;
+    font-size: 18px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.22;
+    letter-spacing: 0.1px;
+}
+
+.main__content.notifications .notifications__list {
+    margin-top: 16px;
+    width: 100%;
+    max-width: 496px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    padding: 8px;
+}
+
+.main__content.notifications .notifications__list li {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    -ms-flex-align: center;
+    align-items: center;
+    padding: 16px;
+}
+
+.main__content.notifications .notifications__list li:nth-child(odd) {
+    background-color: #f9fafd;
+}
+
+.main__content.notifications .notifications__list li.new {
+    border-left: 2px solid #1776ea;
+}
+
+.main__content.notifications .notifications__list li.new h5 {
+    font-weight: bold;
+}
+
+.main__content.notifications .notifications__list li h5 {
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    margin-right: 16px;
+}
+
+.main__content.notifications .notifications__list li h5 a {
+    color: #002d73;
+}
+
+.main__content.notifications .notifications__list li time {
+    font-size: 10px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: normal;
+    letter-spacing: 0.1px;
+    text-align: right;
+    color: #6b7480;
+}
+
+.main__content.notifications .pagination-wrap {
+    width: 100%;
+    max-width: 496px;
+    margin: 24px 0 0 0;
+}
+
+.main-menu {
+    background-color: #4c6587;
+    color: rgba(255, 255, 255, 0.55);
+}
+
+@media screen and (min-width: 900px) {
+    .main-menu.is-toggled .submenu__listitem.current::before {
+        left: 16px !important;
+    }
+}
+
+@media screen and (max-width: 900px) {
+    .main-menu {
+        position: fixed;
+        left: -100%;
+        top: 0px;
+        z-index: 9;
+        transition: all 250ms ease;
+        width: 100%;
+        height: 100%;
+        overflow: auto;
+    }
+
+    .main-menu .navbar {
+        padding-top: 48px;
+    }
+}
+
+.navbar__list {
+    padding-top: 16px;
+}
+
+.navbar__list li {
+    margin-bottom: 8px;
+}
+
+.navbar__list li.separator {
+    height: 1px;
+    opacity: 0.08;
+    background-color: #fff;
+    margin-left: 8px;
+    margin-right: 8px;
+}
+
+.navbar__list li .submenu__list .submenu__listitem.current::before {
+    content: "";
+    display: block;
+    width: 8px;
+    height: 8px;
+    background: #1776ea;
+    border-radius: 50%;
+    position: absolute;
+    top: calc(50% - 4px);
+    left: -32px;
+}
+
+.navbar__list li.is-active, .navbar__list li.submenu-is-opened {
+    background-color: rgba(0, 0, 0, 0.16);
+}
+
+.navbar__list li.is-active .submenu__list, .navbar__list li.submenu-is-opened .submenu__list {
+    display: block;
+}
+
+.navbar__list li.is-active:hover .listitem__icon, .navbar__list li.submenu-is-opened:hover .listitem__icon {
+    color: #fff;
+}
+
+.navbar__list li.is-active:hover::after, .navbar__list li.submenu-is-opened:hover::after {
+    border-color: transparent transparent #fff transparent;
+}
+
+.navbar__list li.current {
+    cursor: default;
+}
+
+.navbar__list li.current::after {
+    border-color: transparent transparent #fff transparent;
+}
+
+.navbar__list li.current .listitem__icon {
+    color: #fff;
+}
+
+.navbar__list li.current .listitem__menu > a {
+    color: #fff;
+}
+
+.navbar__list li.current .submenu__list li.current {
+    color: #fff;
+    cursor: default;
+}
+
+.navbar__list li.current .submenu__list li.current a {
+    cursor: default;
+}
+
+@media screen and (min-width: 900px) {
+    .main-menu.is-toggled .navbar__toggler {
+        color: #fff;
+        -ms-transform: scaleX(-1);
+        transform: scaleX(-1);
+        filter: FlipH;
+        -ms-filter: 'FlipH';
+    }
+
+    .main-menu.is-toggled .submenu__list {
+        display: block !important;
+    }
+
+    .main-menu.is-toggled .listitem {
+        position: relative;
+        width: 72px;
+    }
+
+    .main-menu.is-toggled .listitem__menu, .main-menu.is-toggled .navbar__logo {
+        display: none;
+        opacity: 0;
+    }
+
+    .main-menu.is-toggled .listitem__menu {
+        position: absolute;
+        left: 72px;
+        top: 0;
+        z-index: 10;
+        background-color: #3f5471;
+    }
+
+    .main-menu.is-toggled .listitem__menu .listitem__caption, .main-menu.is-toggled .listitem__menu .submenu__listitem {
+        padding-left: 40px;
+    }
+
+    .main-menu.is-toggled .listitem__menu .listitem__caption[href="#"] {
+        background: rgba(0,0,0,.1);
+        cursor: default;
+    }
+
+    .main-menu.is-toggled .listitem__menu .listitem__caption:before, .main-menu.is-toggled .listitem__menu .submenu__listitem:before {
+        display: none;
+    }
+
+    .main-menu.is-toggled .listitem:hover .listitem__menu {
+        width: 172px;
+        display: block;
+        opacity: 1;
+    }
+
+    .main-menu.is-toggled .listitem:hover .listitem__icon {
+        background-color: #3f5471;
+    }
+
+    .main-menu.is-toggled .listitem__menu .submenu__listitem:hover {
+        background-color: rgba(255, 255, 255, 0.1);
+    }
+
+    .main-menu.is-toggled .listitem__notification, .main-menu.is-toggled .listitem.submenu:after {
+        display: none;
+    }
+}
+
+.navbar__header {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    height: 64px;
+    padding: 17px 0;
+}
+
+@media screen and (max-width: 900px) {
+    .navbar__header {
+        display: none;
+    }
+}
+
+.navbar__toggler {
+    width: 72px;
+    -ms-flex-negative: 0;
+    flex-shrink: 0;
+    color: rgba(255, 255, 255, 0.55);
+}
+
+.navbar__toggler .icon {
+    width: 24px;
+    fill: currentColor;
+    cursor: pointer;
+}
+
+.navbar__toggler .icon:hover {
+    color: #fff;
+}
+
+.navbar__logo {
+    font-size: 24px;
+    font-weight: 900;
+    color: rgba(255, 255, 255, 0.55);
+}
+
+.listitem {
+    position: relative;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: start;
+    align-items: flex-start;
+    font-size: 14px;
+    font-weight: normal;
+    line-height: 1.43;
+    letter-spacing: 0.1px;
+}
+
+@media screen and (max-width: 900px) {
+    .listitem {
+        overflow: hidden;
+    }
+
+    .listitem .submenu__listitem:before {
+        width: 100vw;
+        left: -80px;
+    }
+}
+
+.listitem.mobile {
+    display: none;
+}
+
+@media screen and (max-width: 900px) {
+    .listitem.mobile {
+        display: -ms-flexbox;
+        display: flex;
+    }
+}
+
+.listitem.current {
+    background-color: rgba(0, 0, 0, 0.16) !important;
+}
+
+.listitem:hover {
+    background-color: rgba(255, 255, 255, 0.1);
+}
+
+.listitem a {
+    color: inherit;
+    cursor: pointer;
+    z-index: 2;
+}
+
+.listitem__icon {
+    width: 72px;
+    -ms-flex-negative: 0;
+    flex-shrink: 0;
+}
+
+.listitem__icon, .listitem__icon a {
+    height: 48px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.listitem__icon .icon {
+    width: 24px;
+    height: 24px;
+    fill: currentColor;
+    transition: none;
+}
+
+.listitem__icon .icon.icon-categories {
+    padding: 2px;
+}
+
+.listitem__icon img {
+    width: 32px;
+    height: 32px;
+    border-radius: 50%;
+}
+
+.listitem__menu {
+    width: 168px;
+}
+
+.listitem__caption {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    height: 48px;
+}
+
+.listitem__notification {
+    position: absolute;
+    right: 12px;
+    top: 12px;
+    min-width: 24px;
+    width: auto;
+    height: 24px;
+    font-size: 12px;
+    padding: 0 5px;
+    border-radius: 12px;
+}
+
+.submenu__list {
+    display: none;
+}
+
+.submenu__listitem {
+    position: relative;
+    height: 48px;
+    width: 100%;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.submenu__listitem:before {
+    content: "";
+    display: inline-block;
+    position: absolute;
+    width: 200%;
+    height: 100%;
+    top: 0;
+    left: -100%;
+    cursor: pointer;
+}
+
+.submenu__listitem:hover:before {
+    background-color: rgba(255, 255, 255, 0.1);
+}
+
+.listitem.submenu:after {
+    content: '';
+    position: absolute;
+    right: 21px;
+    top: 22px;
+    width: 0;
+    height: 0;
+    border-style: solid;
+    border-width: 0 3px 4px 3px;
+    border-color: transparent transparent currentColor transparent;
+    transition: all 150ms linear;
+    -ms-transform: scaleY(-1);
+    transform: scaleY(-1);
+}
+
+.listitem.submenu.submenu-is-opened:after {
+    -ms-transform: scaleY(1);
+    transform: scaleY(1);
+    filter: FlipY;
+    -ms-filter: 'FlipY';
+}
+
+.show-menu .main-menu {
+    left: 0;
+}
+
+.header {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    border-bottom: 1px solid #dfe4ec;
+    position: relative;
+    z-index: 10;
+}
+
+.header .header__left {
+    -ms-flex-positive: 1;
+    flex-grow: 1;
+}
+
+.header .header__left form {
+    height: 100%;
+}
+
+.header .header__left form:hover .btn svg {
+    fill: #959eb0;
+}
+
+.header .header__left .search-clear {
+    width: 32px;
+    height: 32px;
+    position: absolute;
+    top: calc(50% - 16px);
+    right: 12px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    cursor: pointer;
+    z-index: 1;
+    opacity: 0;
+    transition: all 250ms ease;
+}
+
+.header .header__left .search-clear .icon {
+    width: 16px;
+    height: 16px;
+}
+
+.header .header__left .search-clear:hover .icon {
+    fill: #002d73;
+}
+
+.header .icon {
+    fill: #9c9c9c;
+}
+
+.header .icon:hover {
+    fill: #1776ea;
+}
+
+.header button:hover .icon {
+    fill: #1776ea;
+}
+
+.header .icon-mail {
+    font-size: 18px;
+}
+
+.header .icon-notificaton {
+    height: 22px;
+    width: 20px;
+}
+
+.header .profile {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.header .profile__item {
+    position: relative;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.header .profile__item .btn:hover svg {
+    fill: #002d73;
+}
+
+.header .profile__item.profile__item--mail {
+    width: 64px;
+    height: 64px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    margin-left: 32px;
+}
+
+.header .profile__item.profile__item--mail .profile__item_rel {
+    width: 22px;
+    height: 18px;
+    position: relative;
+}
+
+.header .profile__item.profile__item--mail .badge {
+    top: -8px;
+    right: -8px;
+}
+
+.header .profile__item.profile__item--mail .btn {
+    width: 100%;
+    height: 100%;
+}
+
+.header .profile__item.profile__item--mail .icon-mail {
+    width: 22px;
+    height: 18px;
+}
+
+.header .profile__item.profile__item--notification {
+    width: 64px;
+    height: 64px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.header .profile__item.profile__item--notification .profile__item_rel {
+    width: 20px;
+    height: 22px;
+    position: relative;
+}
+
+.header .profile__item.profile__item--notification .badge {
+    top: -6px;
+    right: -8px;
+}
+
+.header .profile__item.profile__item--notification .btn {
+    width: 100%;
+    height: 100%;
+}
+
+.header .profile__item.profile__item--notification .icon-notificaton {
+    width: 20px;
+    height: 22px;
+}
+
+.header .profile__item.profile__item--notification .notification-list {
+    display: none;
+    width: 336px;
+    border-radius: 2px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    position: absolute;
+    top: 100%;
+    left: 50%;
+    -ms-transform: translateX(-50%);
+    transform: translateX(-50%);
+    z-index: 30;
+    padding-top: 16px;
+}
+
+.header .profile__item.profile__item--notification .notification-list ul {
+    list-style: none;
+    margin: 0;
+    padding: 0;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+}
+
+.header .profile__item.profile__item--notification .notification-list ul li {
+    transition: all 250ms ease;
+    padding: 13px 48px 13px 16px;
+    position: relative;
+}
+
+.header .profile__item.profile__item--notification .notification-list ul li a {
+    display: -ms-flexbox;
+    display: flex;
+}
+
+.header .profile__item.profile__item--notification .notification-list ul li a time {
+    color: #959eb0;
+}
+
+.header .profile__item.profile__item--notification .notification-list ul li a span {
+    margin-left: 16px;
+    color: #002d73;
+}
+
+.header .profile__item.profile__item--notification .notification-list ul li .close {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    width: 24px;
+    height: 24px;
+    position: absolute;
+    top: 50%;
+    right: 12px;
+    -ms-transform: translateY(-50%);
+    transform: translateY(-50%);
+    cursor: pointer;
+    transition: all 250ms ease;
+    opacity: 0;
+}
+
+.header .profile__item.profile__item--notification .notification-list ul li .close .icon-close {
+    width: 8px;
+    height: 8px;
+    fill: #9c9c9c;
+}
+
+.header .profile__item.profile__item--notification .notification-list ul li .close:hover .icon-close {
+    fill: #002d73;
+}
+
+.header .profile__item.profile__item--notification .notification-list ul li:hover {
+    background-color: #f1f2f5;
+}
+
+.header .profile__item.profile__item--notification .notification-list ul li:hover .close {
+    opacity: 1;
+}
+
+.header .profile__item.profile__item--notification .notification-list ul li.new {
+    font-weight: bold;
+}
+
+.header .profile__item.profile__item--notification .notification-list .notification--all {
+    border-top: 1px solid #dfe4ec;
+}
+
+.header .profile__item.profile__item--notification .notification-list .notification--all a {
+    display: -ms-flexbox;
+    display: flex;
+    height: 48px;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #1776ea;
+    transition: all 250ms ease;
+}
+
+.header .profile__item.profile__item--notification .notification-list .notification--all a:hover {
+    color: #025cca;
+}
+
+.header .profile__item.profile__item--notification.active {
+    background-color: #f5f8ff;
+}
+
+.header .profile__item.profile__item--notification.active .icon-notificaton {
+    fill: #002d73;
+}
+
+.header .profile__user {
+    line-height: 1.29;
+    letter-spacing: 0.1px;
+    color: #959eb0;
+    padding-right: 32px;
+    padding-left: 16px;
+    height: 64px;
+    transition: all 250ms ease;
+}
+
+.header .profile__user.active {
+    background-color: #f5f8ff;
+}
+
+.header .profile__user.active .icon-chevron-down {
+    -ms-transform: rotate(180deg);
+    transform: rotate(180deg);
+}
+
+.header .profile__user .profile__menu {
+    width: 100%;
+    background-color: #fff;
+    border-radius: 2px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    position: absolute;
+    top: 100%;
+    right: 0;
+    z-index: 30;
+    display: none;
+}
+
+.header .profile__user .profile__menu .profile--view {
+    padding: 16px 34px;
+}
+
+.header .profile__user .profile__menu .profile--view a {
+    margin: auto;
+}
+
+.header .profile__user .profile__menu .profile--logout {
+    border-top: 1px solid #dfe4ec;
+}
+
+.header .profile__user .profile__menu .profile--logout a {
+    display: -ms-flexbox;
+    display: flex;
+    height: 48px;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #002d73;
+    transition: all 250ms ease;
+}
+
+.header .profile__user .profile__menu .profile--logout a:hover {
+    background-color: #f1f2f5;
+}
+
+.header .profile__user .profile__menu .profile--logout a .icon-log-out {
+    width: 16px;
+    height: 16px;
+    margin-right: 8px;
+}
+
+.header .user__ava {
+    width: 32px;
+    height: 32px;
+    margin-right: 8px;
+    border-radius: 50%;
+    overflow: hidden;
+    cursor: pointer;
+    display: flex;
+    align-items: center;
+    justify-content: center;
+    background-color: #959eb0;
+    color: #fff;
+}
+
+.listitem__icon a.mobile_ava {
+    width: 24px;
+    height: 24px;
+    border-radius: 50%;
+    overflow: hidden;
+    cursor: pointer;
+    display: flex;
+    align-items: center;
+    justify-content: center;
+    color: #fff;
+    background-color: #9c9c9c;
+}
+
+.header .user__name {
+    cursor: pointer;
+}
+
+.header .user__name p {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    white-space: nowrap;
+    max-width: 150px;
+    min-width: 120px;
+}
+
+.header .user__name p span {
+    white-space: nowrap;
+    overflow: hidden;
+    display: block;
+    text-overflow: ellipsis;
+}
+
+.header .user__name p .icon-chevron-down {
+    width: 8px;
+    height: 8px;
+    margin-left: 4px;
+}
+
+.header .header__mobile {
+    display: none;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    -ms-flex-align: center;
+    align-items: center;
+    height: 100%;
+    width: 100%;
+}
+
+.header .header__mobile .header__menu {
+    width: 48px;
+    height: 48px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    box-sizing: border-box;
+    position: relative;
+}
+
+.header .header__mobile .header__menu svg {
+    transition: all 250ms ease;
+}
+
+.header .header__mobile .header__menu .icon-menu-mobile {
+    width: 16px;
+    height: 16px;
+    position: absolute;
+    top: calc(50% - 8px);
+    left: calc(50% - 8px);
+    fill: #A5B2C3;
+    -ms-transform: scale(1);
+    transform: scale(1);
+}
+
+.header .header__mobile .header__menu .icon-close-mobile {
+    width: 16px;
+    height: 16px;
+    fill: #A5B2C3;
+    position: absolute;
+    top: calc(50% - 8px);
+    left: calc(50% - 8px);
+    -ms-transform: scale(0);
+    transform: scale(0);
+}
+
+.header .header__mobile .header__mobile_actions {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.header .header__mobile .header__mobile_actions [data-action="create-ticket"] {
+    width: 48px;
+    height: 48px;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.header .header__mobile .header__mobile_actions [data-action="create-ticket"] svg {
+    width: 20px;
+    height: 20px;
+    fill: #A5B2C3;
+}
+
+.header .header__mobile .header__mobile_actions [data-action="toggle-search"] {
+    width: 48px;
+    height: 48px;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    transition: all 250ms ease;
+    position: relative;
+}
+
+.header .header__mobile .header__mobile_actions [data-action="toggle-search"] .icon-search {
+    width: 20px;
+    height: 20px;
+    fill: #A5B2C3;
+    position: absolute;
+    top: calc(50% - 10px);
+    left: calc(50% - 10px);
+}
+
+.header .header__mobile .header__mobile_actions [data-action="toggle-search"] .icon-close-mobile {
+    width: 16px;
+    height: 16px;
+    fill: #fff;
+    position: absolute;
+    top: calc(50% - 8px);
+    left: calc(50% - 8px);
+    -ms-transform: scale(0);
+    transform: scale(0);
+}
+
+@media screen and (max-width: 900px) {
+    .header {
+        border-color: rgba(255, 255, 255, 0.08);
+        height: 48px;
+        position: fixed;
+        top: 0;
+        right: 0;
+        left: 0;
+        z-index: 10;
+        box-sizing: content-box;
+    }
+
+    .header .header__mobile {
+        display: -ms-flexbox;
+        display: flex;
+        background-color: #4c6587;
+        z-index: 1;
+    }
+
+    .header .header__right {
+        display: none;
+    }
+
+    .header .header__left {
+        position: fixed;
+        height: 56px;
+        top: -56px;
+        right: 0;
+        left: 0;
+        z-index: 10;
+        box-shadow: 0 4px 8px 0 rgba(38, 40, 42, 0.1);
+        transition: all 250ms ease;
+    }
+
+    .header .header__left .form__search {
+        padding: 0 12px;
+    }
+}
+
+.header__right {
+    display: -ms-flexbox;
+    display: flex;
+    height: 64px;
+    padding: 0 0 0 32px;
+    -ms-flex-align: center;
+    align-items: center;
+    border-left: 1px solid #dfe4ec;
+}
+
+.show-menu .header__mobile .header__menu .icon-menu-mobile {
+    -ms-transform: scale(0);
+    transform: scale(0);
+}
+
+.show-menu .header__mobile .header__menu .icon-close-mobile {
+    -ms-transform: scale(1);
+    transform: scale(1);
+}
+
+.show-search .header__left {
+    top: 48px;
+}
+
+.show-search .header__mobile_actions [data-action="toggle-search"] {
+    background-color: #3F5471;
+}
+
+.show-search .header__mobile_actions [data-action="toggle-search"] .icon-search {
+    -ms-transform: scale(0);
+    transform: scale(0);
+}
+
+.show-search .header__mobile_actions [data-action="toggle-search"] .icon-close-mobile {
+    -ms-transform: scale(1) !important;
+    transform: scale(1) !important;
+}
+
+.footer {
+    padding: 10px 16px 16px;
+    color: #6b7480;
+}
+
+.pagination-wrap {
+    margin: 24px auto 16px;
+}
+
+.pagination {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    -ms-flex-pack: center;
+    justify-content: center;
+}
+
+.pagination a {
+    color: #002d73;
+    transition: all 250ms ease;
+}
+
+.pagination a:hover {
+    background-color: #f1f2f5;
+}
+
+.pagination__nav-btn {
+    margin: 0 5px;
+}
+
+.pagination__list {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.pagination__item.is-current .pagination__link {
+    background-color: #dfe4ec;
+}
+
+.pagination__stroke {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    width: 32px;
+    height: 32px;
+    border-radius: 2px;
+    font-size: 12px;
+    font-weight: 500;
+    letter-spacing: normal;
+    text-align: center;
+    color: #002d73;
+}
+
+.pagination__link {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    width: 32px;
+    height: 32px;
+    border-radius: 2px;
+    font-size: 12px;
+    font-weight: 500;
+    letter-spacing: normal;
+    text-align: center;
+    color: #002d73;
+}
+
+.pagination__amount {
+    margin-top: 24px;
+    text-align: center;
+    font-weight: bold;
+}
+
+.main__content.search {
+    padding: 17px 24px 0 24px;
+    position: relative;
+}
+
+.main__content.search .search__stat {
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #6b7480;
+}
+
+.main__content.search h2 {
+    margin-top: 16px;
+    font-size: 20px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.4;
+    letter-spacing: 0.1px;
+    color: #26282a;
+}
+
+.main__content.search .btn[data-action="advanced-search"] {
+    width: 160px;
+    position: absolute;
+    right: 24px;
+    top: 17px;
+    z-index: 0;
+}
+
+.main__content.search .article__list li {
+    border-bottom: 1px solid #dfe4ec;
+    padding-top: 16px;
+    padding-bottom: 16px;
+}
+
+.main__content.search .article__list li .article__list_title {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.main__content.search .article__list li .article__list_title .icon {
+    width: 24px;
+    height: 24px;
+    fill: #6b7480;
+    margin-right: 8px;
+}
+
+.main__content.search .article__list li .article__list_title time {
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #26282a;
+    margin-right: 16px;
+}
+
+.main__content.search .article__list li .article__list_title a {
+    font-size: 14px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #1776ea;
+    transition: all 250ms ease;
+}
+
+.main__content.search .article__list li .article__list_title a:hover {
+    color: #025cca;
+}
+
+.main__content.search .article__list li .article__list_info {
+    margin-top: 12px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.main__content.search .article__list li .article__list_info .category {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #959eb0;
+    margin-right: 11px;
+}
+
+.main__content.search .article__list li .article__list_info .category span {
+    padding: 0 5px;
+    background-color: #fff5d0;
+    color: #26282a;
+    margin-left: 4px;
+}
+
+.main__content.search .article__list li .article__list_info .rate {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    margin-right: 16px;
+}
+
+.main__content.search .article__list li .article__list_info .rate span {
+    color: #959eb0;
+    margin-right: 8px;
+}
+
+.main__content.search .article__list li .article__list_info .rate b {
+    margin-left: 4px;
+    color: #959eb0;
+}
+
+.main__content.search .article__list li .article__list_info .views {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #959eb0;
+}
+
+.main__content.search .article__list li .article__list_info .views span {
+    color: #26282a;
+    margin-left: 8px;
+}
+
+.main__content.search .article__list li .article__list_description {
+    margin-top: 12px;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.71;
+    letter-spacing: 0.1px;
+    color: #26282a;
+    max-width: 700px;
+}
+
+.main__content.search .search__tickets th:nth-child(2), .main__content.search .search__tickets td:nth-child(2) {
+    border: none;
+}
+
+.main__content.search .templates__list {
+    max-width: 748px;
+    border-radius: 2px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    margin: 16px 0 56px 0;
+    padding: 12px 8px;
+}
+
+.main__content.search .templates__list li {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    padding: 0 0 0 24px;
+}
+
+.main__content.search .templates__list li:not(.deleted):nth-child(odd) {
+    background-color: #f9fafd;
+}
+
+.main__content.search .templates__list li h3 {
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    -ms-flex-positive: 1;
+    flex-grow: 1;
+}
+
+.main__content.search .templates__list li a {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    width: 48px;
+    height: 48px;
+    -ms-flex-negative: 0;
+    flex-shrink: 0;
+}
+
+.main__content.search .templates__list li a svg {
+    width: 16px;
+    height: 16px;
+    fill: #9c9c9c;
+}
+
+.main__content.search .templates__list li a:hover svg {
+    fill: #002d73;
+}
+
+.main__content.search .templates__list li span {
+    color: #9c9c9c;
+    margin-right: 24px;
+    margin-left: 16px;
+}
+
+.main__content.search .table.team td.buttons {
+    width: 100px;
+    padding-left: 16px;
+    padding-right: 24px;
+}
+
+.main__content.search .table.team td.buttons a {
+    width: 32px;
+    height: 32px;
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.main__content.search .table.team td.buttons a svg {
+    width: 16px;
+    height: 16px;
+}
+
+.main__content.search .table.team td.buttons a:hover svg {
+    fill: #002d73;
+}
+
+.right-bar.advanced-search .right-bar__body {
+    width: 448px;
+    padding-left: 24px;
+}
+
+.right-bar.advanced-search .right-bar__body h3 {
+    margin-bottom: 21px;
+}
+
+.right-bar.advanced-search .right-bar__body .search__section {
+    margin-bottom: 16px;
+}
+
+.right-bar.advanced-search .right-bar__body .search__section .search__section_title {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    -ms-flex-align: center;
+    align-items: center;
+    height: 40px;
+    padding: 0 32px 0 24px;
+    margin-bottom: 12px;
+    background-color: #f6f7f9;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    font-weight: bold;
+    margin-bottom: 12px;
+}
+
+.right-bar.advanced-search .right-bar__body .search__section .radio-custom {
+    margin-left: 32px;
+    margin-bottom: 12px;
+}
+
+.right-bar.advanced-search .right-bar__body .search__section .radio-custom input[type="text"] {
+    opacity: 0;
+    width: 220px;
+}
+
+.right-bar.advanced-search .right-bar__body .search__section .radio-custom input[type="radio"]:checked + label + input[type="text"] {
+    opacity: 1;
+}
+
+.right-bar.advanced-search .right-bar__body .search__section .radio-custom.custom-date {
+    margin-top: -10px;
+}
+
+.right-bar.advanced-search .right-bar__body .search__section .radio-custom.custom-date input[type="text"] {
+    margin-left: 8px;
+}
+
+.right-bar.advanced-search .right-bar__body .search__submit {
+    margin-top: 56px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+}
+
+.right-bar.advanced-search .right-bar__body .search__submit .btn {
+    width: 144px;
+}
+
+@media screen and (max-width: 900px) {
+    .main__content.search .article__list li .article__list_title {
+        -ms-flex-wrap: wrap;
+        flex-wrap: wrap;
+    }
+
+    .main__content.search .article__list li .article__list_title a {
+        width: 100%;
+        margin-top: 8px;
+    }
+
+    .main__content.search .article__list li .article__list_info {
+        -ms-flex-direction: column;
+        flex-direction: column;
+        -ms-flex-align: start;
+        align-items: flex-start;
+    }
+
+    .main__content.search .article__list li .article__list_info .category {
+        margin-bottom: 4px;
+    }
+
+    .main__content.search .article__list li .article__list_info .rate {
+        margin-bottom: 4px;
+    }
+
+    .main__content.search .btn[data-action="advanced-search"] {
+        top: 52px;
+    }
+
+    .right-bar.advanced-search .right-bar__body {
+        width: 100%;
+    }
+
+    .right-bar.advanced-search .right-bar__body .form-group.custom-date {
+        width: auto !important;
+    }
+}
+
+#loader {
+    position: fixed;
+    top: 0;
+    right: 0;
+    bottom: 0;
+    left: 0;
+    background-color: #fff;
+    z-index: 100;
+}
+
+.wrapper {
+    display: -ms-flexbox;
+    display: flex;
+    width: 100%;
+    min-height: 100vh;
+    font-family: "Lato", Arial, sans-serif;
+    color: #26282a;
+    font-size: 14px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    background-color: #fcfcfc;
+}
+
+@media screen and (max-width: 900px) {
+    .wrapper {
+        margin-top: 48px;
+    }
+    .wrapper.login {
+        margin-top: -48px;
+    }
+}
+
+.main {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-direction: column;
+    flex-direction: column;
+    width: 100%;
+}
+
+.main__content {
+    -ms-flex-positive: 1;
+    flex-grow: 1;
+    padding: 24px 24px 0 16px;
+}
+
+@media screen and (max-width: 900px) {
+    .main__content {
+        padding: 24px 24px 0 16px;
+    }
+}
+
+.banner {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    padding: 10px;
+    border-radius: 2px;
+    background-color: #ffffff;
+    border: 1px solid #d4d6e3;
+}
+
+.banner .banner__text {
+    max-width: 573px;
+    margin-right: 48px;
+    text-align: center;
+}
+
+@media screen and (max-width: 900px) {
+    .banner {
+        padding: 16px 21px;
+        background-color: #1776ea;
+        font-size: 12px;
+        color: #fff;
+        -ms-flex-wrap: wrap;
+        flex-wrap: wrap;
+    }
+
+    .banner .banner__text {
+        margin: 0 0 22px 0;
+    }
+}
+
+.clearfix {
+    overflow: auto;
+}
+
+.topmenu__list {
+    padding: 0;
+    display: -ms-flexbox;
+    display: flex;
+    list-style: none;
+    -ms-flex-pack: center;
+    justify-content: center;
+}
+
+.topmenu__item {
+    position: relative;
+    display: -ms-flexbox;
+    display: flex;
+}
+
+.topmenu__item:hover .topmenu__dropdown {
+    display: block;
+}
+
+.topmenu {
+    position: fixed;
+    left: 0;
+    top: -64px;
+    height: 65px;
+    z-index: 11;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    -ms-flex-pack: center;
+    justify-content: center;
+    width: 100%;
+    max-height: 65px;
+    background-color: #ffffff;
+    transition: all 250ms ease;
+}
+
+.topmenu.active {
+    top: 0;
+    box-shadow: 0 8px 16px 0 rgba(38, 40, 42, 0.1);
+}
+
+@media screen and (max-width: 900px) {
+    .topmenu {
+        top: -130px;
+        height: auto;
+        max-height: 100%;
+    }
+
+    .topmenu > p {
+        display: none;
+    }
+
+    .topmenu .topmenu__dismiss {
+        display: none;
+    }
+
+    .topmenu .topmenu__list {
+        -ms-flex-wrap: wrap;
+        flex-wrap: wrap;
+    }
+
+    .topmenu .topmenu__nav {
+        margin: 0;
+    }
+
+    .topmenu .topmenu__nav .topmenu__item .toplist__icon {
+        width: 63px;
+        height: 63px;
+    }
+
+    .topmenu .topmenu__dropdown {
+        z-index: 5;
+    }
+}
+
+.topmenu__nav {
+    margin: 0 32px 0 24px;
+    border-left: 1px solid #dfe4ec;
+    border-right: 1px solid #dfe4ec;
+}
+
+.toplist__icon {
+    width: 64px;
+    height: 64px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    transition: all 0.2s ease;
+    z-index: 2;
+    background-color: #fff;
+}
+
+.toplist__icon .icon {
+    fill: #959eb0;
+}
+
+.toplist__icon:hover {
+    background-color: #f1f2f5;
+}
+
+.toplist__icon:hover .icon {
+    fill: #002d73;
+}
+
+.topmenu__dropdown {
+    position: absolute;
+    top: 100%;
+    left: -70px;
+    z-index: -1;
+    width: 204px;
+    display: none;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #ffffff;
+}
+
+.topmenu__dropdown-title {
+    padding: 9px 9px 9px 24px;
+    font-weight: 700;
+}
+
+.topmenu__dropdown-list li {
+    padding: 9px 9px 9px 40px;
+    color: #002d73;
+}
+
+.topmenu__dropdown-list li:hover {
+    cursor: pointer;
+    background-color: #f1f2f5;
+}
+
+.botmenu {
+    position: fixed;
+    height: 72px;
+    right: 0;
+    bottom: -72px;
+    left: 0;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    display: none;
+    -ms-flex-align: center;
+    align-items: center;
+    -ms-flex-pack: center;
+    justify-content: center;
+    z-index: 10;
+    transition: all 250ms ease;
+}
+
+.botmenu.active {
+    bottom: 0;
+}
+
+@media screen and (max-width: 900px) {
+    .botmenu {
+        display: -ms-flexbox;
+        display: flex;
+    }
+}
+
+.right-bar {
+    position: fixed;
+    top: 0;
+    right: 0;
+    bottom: 0;
+    left: 0;
+    background-color: rgba(38, 40, 42, 0.8);
+    z-index: 20;
+    display: none;
+    overflow: hidden;
+}
+
+.right-bar .right-bar__body {
+    width: 584px;
+    max-width: 100vw;
+    overflow: auto;
+    box-shadow: 0 4px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    position: absolute;
+    top: 0;
+    right: 0;
+    bottom: 0;
+    padding: 22px 32px 0 32px;
+    transition: all 250ms ease;
+}
+
+.right-bar .right-bar__body::after {
+    content: "";
+    display: block;
+    width: 100%;
+    height: 96px;
+    -ms-flex-negative: 0;
+    flex-shrink: 0;
+}
+
+.right-bar .right-bar__body h3 a {
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 16px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.38;
+    letter-spacing: 0.1px;
+}
+
+.right-bar .right-bar__body h3 .icon-back {
+    width: 24px;
+    height: 24px;
+    margin-right: 8px;
+}
+
+.right-bar .right-bar__body .checkbox-custom label {
+    color: #959eb0;
+    transition: all 250ms ease;
+    -webkit-user-select: none;
+    -moz-user-select: none;
+    -ms-user-select: none;
+    user-select: none;
+}
+
+.right-bar .right-bar__body .checkbox-custom input:checked + label {
+    color: #002d73;
+}
+
+.right-bar .right-bar__body .right-bar__footer {
+    display: -ms-flexbox;
+    display: flex;
+    padding: 16px 32px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    margin: 0;
+    position: fixed;
+    bottom: 0;
+    right: 0;
+}
+
+.right-bar .right-bar__body .right-bar__footer::before {
+    content: "";
+    display: block;
+    background-color: #fff;
+    position: absolute;
+    top: 0;
+    right: 20px;
+    bottom: 0;
+    left: 0;
+}
+
+@media screen and (max-width: 900px) {
+    .right-bar .right-bar__body {
+        width: 100%;
+        padding: 72px 12px;
+    }
+
+    .right-bar .right-bar__body .btn {
+        height: 40px !important;
+    }
+
+    .right-bar .right-bar__body > h3 {
+        margin: 0;
+        padding: 0 12px;
+        height: 48px;
+        width: 100%;
+        box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+        background-color: #fff;
+        position: fixed;
+        top: 0;
+        left: 0;
+        z-index: 1;
+        display: -ms-flexbox;
+        display: flex;
+        -ms-flex-align: center;
+        align-items: center;
+    }
+
+    .right-bar .right-bar__body .right-bar__footer {
+        width: 100%;
+        background-color: transparent;
+        z-index: 10;
+        padding-left: 12px;
+        padding-right: 12px;
+    }
+
+    .right-bar .right-bar__body .right-bar__footer::before {
+        content: "";
+        display: block;
+        position: absolute;
+        top: 0;
+        right: 20px;
+        bottom: 0;
+        left: 0;
+        background-color: #fff;
+    }
+
+    .right-bar .right-bar__body .right-bar__footer .btn {
+        height: 40px !important;
+        width: 120px;
+    }
+
+    .right-bar .right-bar__body .form-group {
+        width: 100% !important;
+    }
+}
+
+.step-bar {
+    margin: 37px 0 0 0;
+    padding: 0;
+    width: 488px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+    border-top: 2px solid #dfe4ec;
+}
+
+.step-bar li {
+    width: 20%;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-direction: column;
+    flex-direction: column;
+    -ms-flex-align: center;
+    align-items: center;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 12px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.5;
+    letter-spacing: 0.1px;
+    text-align: center;
+    color: #6b7480;
+    position: relative;
+    cursor: pointer;
+}
+
+.step-bar li::before {
+    content: "1";
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    width: 24px;
+    height: 24px;
+    background-color: #959eb0;
+    border: 4px solid #dfe4ec;
+    border-radius: 50%;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 8px;
+    font-weight: 600;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: normal;
+    letter-spacing: 0.1px;
+    text-align: center;
+    color: #fff;
+    margin-bottom: 8px;
+    margin-top: -13px;
+}
+
+.step-bar li:first-child {
+    -ms-flex-align: start;
+    align-items: flex-start;
+    width: 13%;
+    text-align: left;
+}
+
+.step-bar li:last-child {
+    -ms-flex-align: end;
+    align-items: flex-end;
+    width: 13%;
+    text-align: right;
+}
+
+.step-bar li:nth-child(1)::before {
+    content: "1";
+}
+
+.step-bar li:nth-child(2)::before {
+    content: "2";
+}
+
+.step-bar li:nth-child(3)::before {
+    content: "3";
+}
+
+.step-bar li:nth-child(4)::before {
+    content: "4";
+}
+
+.step-bar li:nth-child(5)::before {
+    content: "5";
+}
+
+@media screen and (max-width: 900px) {
+    .step-bar {
+        margin: 0 -12px;
+        padding: 0 12px;
+        display: -ms-flexbox;
+        display: flex;
+        -ms-flex-pack: justify;
+        justify-content: space-between;
+        -ms-flex-align: center;
+        align-items: center;
+        background-color: #f6f7f9;
+        height: 56px;
+        width: auto;
+        -ms-flex-negative: 0;
+        flex-shrink: 0;
+    }
+
+    .step-bar li {
+        display: none;
+        width: auto;
+        -ms-flex-direction: row;
+        flex-direction: row;
+        -ms-flex-align: center !important;
+        align-items: center !important;
+        font-size: 14px;
+        font-weight: normal;
+        font-style: normal;
+        font-stretch: normal;
+        line-height: 1.57;
+        letter-spacing: 0.1px;
+        text-align: right;
+        color: #26282a;
+    }
+
+    .step-bar li::before {
+        font-size: 12px;
+        margin: 0 8px 0 0;
+    }
+}
+
+.step-slider {
+    margin-top: 24px;
+}
+
+.step-slider .step-item {
+    display: none;
+}
+
+.step-slider .step-item h4 {
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 16px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.38;
+    letter-spacing: 0.1px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-align: center;
+    align-items: center;
+}
+
+.step-slider .step-item h4 span {
+    font-size: 14px;
+    font-weight: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #959eb0;
+    margin-left: 8px;
+}
+
+.step-footer {
+    display: -ms-flexbox;
+    display: flex;
+    padding: 16px 32px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    margin: auto -32px 0 -32px;
+}
+
+.step-footer .btn-border {
+    margin-right: auto;
+}
+
+.step-footer .btn-full {
+    margin-left: auto;
+}
+
+.step-footer .btn-full.save {
+    display: none;
+    width: 176px;
+}
+
+[data-step="1"] .step-bar li:nth-child(1)::before {
+    border-color: #38bc7d;
+    background-color: #38bc7d;
+}
+
+[data-step="1"] .step-item.step-1 {
+    display: block;
+}
+
+@media screen and (max-width: 900px) {
+    [data-step="1"] .step-bar li:nth-child(1) {
+        display: -ms-flexbox;
+        display: flex;
+        width: auto;
+        font-weight: bold;
+    }
+
+    [data-step="1"] .step-bar li:nth-child(1)::before {
+        content: attr(data-link) "/" attr(data-all);
+        width: 32px;
+        height: 32px;
+    }
+
+    [data-step="1"] .step-bar li:nth-child(2) {
+        display: -ms-flexbox;
+        display: flex;
+    }
+
+    [data-step="1"] .step-bar li:nth-child(2)::before {
+        content: "Next:";
+        width: auto;
+        height: auto;
+        background: none;
+        border: none;
+        color: #26282a;
+        font-size: 14px;
+        font-weight: normal;
+    }
+}
+
+[data-step="2"] .step-bar li:nth-child(2)::before {
+    border-color: #38bc7d;
+    background-color: #38bc7d;
+}
+
+[data-step="2"] .step-item.step-2 {
+    display: block;
+}
+
+@media screen and (max-width: 900px) {
+    [data-step="2"] .step-bar li:nth-child(2) {
+        display: -ms-flexbox;
+        display: flex;
+        width: auto;
+        font-weight: bold;
+    }
+
+    [data-step="2"] .step-bar li:nth-child(2)::before {
+        content: attr(data-link) "/" attr(data-all);
+        width: 32px;
+        height: 32px;
+    }
+
+    [data-step="2"] .step-bar li:nth-child(3) {
+        display: -ms-flexbox;
+        display: flex;
+    }
+
+    [data-step="2"] .step-bar li:nth-child(3)::before {
+        content: "Next:";
+        width: auto;
+        height: auto;
+        background: none;
+        border: none;
+        color: #26282a;
+        font-size: 14px;
+        font-weight: normal;
+    }
+}
+
+[data-step="3"] .step-bar li:nth-child(3)::before {
+    border-color: #38bc7d;
+    background-color: #38bc7d;
+}
+
+[data-step="3"] .step-item.step-3 {
+    display: block;
+}
+
+@media screen and (max-width: 900px) {
+    [data-step="3"] .step-bar li:nth-child(3) {
+        display: -ms-flexbox;
+        display: flex;
+        width: auto;
+        font-weight: bold;
+    }
+
+    [data-step="3"] .step-bar li:nth-child(3)::before {
+        content: attr(data-link) "/" attr(data-all);
+        width: 32px;
+        height: 32px;
+    }
+
+    [data-step="3"] .step-bar li:nth-child(4) {
+        display: -ms-flexbox;
+        display: flex;
+    }
+
+    [data-step="3"] .step-bar li:nth-child(4)::before {
+        content: "Next:";
+        width: auto;
+        height: auto;
+        background: none;
+        border: none;
+        color: #26282a;
+        font-size: 14px;
+        font-weight: normal;
+    }
+}
+
+[data-step="4"] .step-bar li:nth-child(4)::before {
+    border-color: #38bc7d;
+    background-color: #38bc7d;
+}
+
+[data-step="4"] .step-item.step-4 {
+    display: block;
+}
+
+@media screen and (max-width: 900px) {
+    [data-step="4"] .step-bar li:nth-child(4) {
+        display: -ms-flexbox;
+        display: flex;
+        width: auto;
+        font-weight: bold;
+    }
+
+    [data-step="4"] .step-bar li:nth-child(4)::before {
+        content: attr(data-link) "/" attr(data-all);
+        width: 32px;
+        height: 32px;
+    }
+
+    [data-step="4"] .step-bar li:nth-child(5) {
+        display: -ms-flexbox;
+        display: flex;
+        width: auto;
+    }
+
+    [data-step="4"] .step-bar li:nth-child(5)::before {
+        content: "Next:";
+        width: auto;
+        height: auto;
+        background: none;
+        border: none;
+        color: #26282a;
+        font-size: 14px;
+        font-weight: normal;
+    }
+}
+
+[data-step="5"] .step-bar li:nth-child(5)::before {
+    border-color: #38bc7d;
+    background-color: #38bc7d;
+}
+
+[data-step="5"] .step-item.step-5 {
+    display: block;
+}
+
+[data-step="5"] .btn-full.next {
+    display: none;
+}
+
+[data-step="5"] .btn-full.save {
+    display: -ms-flexbox;
+    display: flex;
+}
+
+@media screen and (max-width: 900px) {
+    [data-step="5"] .step-bar li:nth-child(5) {
+        display: -ms-flexbox;
+        display: flex;
+        width: auto;
+        font-weight: bold;
+    }
+
+    [data-step="5"] .step-bar li:nth-child(5)::before {
+        content: attr(data-link) "/" attr(data-all);
+        width: 32px;
+        height: 32px;
+    }
+}
+
+.notification {
+    background-color: #fff;
+    box-shadow: 0 4px 8px 0 rgba(0, 41, 89, 0.1);
+    padding: 20px 28px 20px 28px;
+    font-family: "Lato", Arial, sans-serif;
+    position: relative;
+    display: block;
+    margin-bottom: 24px;
+}
+
+.notification::before {
+    content: "";
+    width: 8px;
+    height: 100%;
+    position: absolute;
+    top: 0;
+    left: 0;
+}
+
+.notification.red {
+    background-color: #fff5f5;
+}
+
+.notification.red::before {
+    background-color: #e64342;
+}
+
+.notification.orange {
+    background-color: #ffffcc;
+}
+
+.notification.orange::before {
+    background-color: #eeb707;
+}
+
+.notification.green {
+    background-color: #f0fff4;
+}
+
+.notification.green::before {
+    background-color: #38bc7d;
+}
+
+.notification.blue {
+    background-color: #ebf8ff;
+}
+
+.notification.blue::before {
+    background-color: #002d73;
+}
+
+.notification b {
+    font-weight: bold;
+}
+
+.notification i {
+    font-style: italic;
+}
+
+.notification-flash {
+    width: 320px;
+    z-index: 20;
+    background-color: #fff;
+    box-shadow: 0 4px 8px 0 rgba(0, 41, 89, 0.1);
+    padding: 24px 32px 16px 32px;
+    font-family: "Lato", Arial, sans-serif;
+    position: absolute;
+    top: 144px;
+    right: 32px;
+    display: none;
+}
+
+.notification-flash.service-message {
+    position: relative;
+    width: 100%;
+    top: 0;
+    right: 0;
+    bottom: 0;
+    left: 0;
+}
+
+.notification-flash::before {
+    content: "";
+    width: 8px;
+    height: 100%;
+    position: absolute;
+    top: 0;
+    left: 0;
+}
+
+.notification-flash.red::before {
+    background-color: #e64342;
+}
+
+.notification-flash.orange::before {
+    background-color: #eeb707;
+}
+
+.notification-flash.green::before {
+    background-color: #38bc7d;
+}
+
+.notification-flash.blue::before {
+    background-color: #002d73;
+}
+
+.notification-flash .close {
+    width: 16px;
+    height: 16px;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    position: absolute;
+    top: 8px;
+    right: 8px;
+    cursor: pointer;
+}
+
+.notification-flash .close svg {
+    width: 8px;
+    height: 8px;
+    fill: #9c9c9c;
+}
+
+.notification-flash .notification--title {
+    font-size: 14px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    color: #26282a;
+}
+
+.notification-flash .notification--text {
+    margin-top: 4px;
+    font-size: 12px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.5;
+    letter-spacing: 0.1px;
+    color: #6b7480;
+}
+
+.notification-flash .btn {
+    margin-top: 16px;
+    width: 96px;
+}
+
+@media screen and (max-width: 900px) {
+    .notification-flash {
+        top: 0 !important;
+        right: 0;
+        width: 100%;
+        position: fixed;
+    }
+
+    .notification-flash .close {
+        width: 32px;
+        height: 32px;
+        top: 50%;
+        -ms-transform: translateY(-50%);
+        transform: translateY(-50%);
+    }
+}
+
+.tooltype {
+    display: -ms-inline-flexbox;
+    display: inline-flex;
+    vertical-align: middle;
+    cursor: pointer;
+    position: relative;
+}
+
+.tooltype .icon-info {
+    width: 16px;
+    height: 16px;
+    fill: #959eb0;
+    transition: all 250ms ease;
+}
+
+.tooltype:hover .icon-info {
+    fill: #002d73;
+}
+
+.tooltype:hover .tooltype__content {
+    display: block;
+}
+
+.tooltype .tooltype__content {
+    position: absolute;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    z-index: 10;
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 12px;
+    font-weight: normal;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.5;
+    letter-spacing: 0.1px;
+    color: #6b7480;
+    text-transform: initial;
+    width: 260px;
+    display: none;
+}
+
+.tooltype .tooltype__content .tooltype__wrapper {
+    background-color: #fff;
+    padding: 12px 24px 14px 14px;
+    position: relative;
+    z-index: 1;
+    white-space: normal;
+}
+
+.tooltype .tooltype__content a {
+    color: #1776ea;
+    transition: all 250ms ease;
+}
+
+.tooltype .tooltype__content a:hover {
+    color: #025cca;
+}
+
+.tooltype .tooltype__content::before {
+    content: "";
+    display: block;
+    width: 8px;
+    height: 8px;
+    background-color: #fff;
+    -ms-transform: rotate(45deg);
+    transform: rotate(45deg);
+    position: absolute;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    z-index: 0;
+}
+
+@media screen and (max-width: 900px) {
+    .tooltype .tooltype__content {
+        position: fixed !important;
+        top: 50% !important;
+        left: 50% !important;
+        -ms-transform: translate(-50%, -50%) !important;
+        transform: translate(-50%, -50%) !important;
+    }
+
+    .tooltype .tooltype__content::before {
+        display: none;
+    }
+}
+
+.tooltype.right .tooltype__content {
+    top: 50%;
+    -ms-transform: translateY(-50%);
+    transform: translateY(-50%);
+    left: calc(100% + 4px);
+}
+
+.tooltype.right .tooltype__content::before {
+    top: calc(50% - 4px);
+    left: -4px;
+}
+
+.tooltype.top .tooltype__content {
+    left: 50%;
+    -ms-transform: translateX(-50%);
+    transform: translateX(-50%);
+    bottom: calc(100% + 4px);
+}
+
+.tooltype.top .tooltype__content::before {
+    left: calc(50% - 4px);
+    bottom: -4px;
+}
+
+.datepicker {
+    font-family: "Lato", Arial, sans-serif;
+    font-size: 14px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    width: 368px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    border: none;
+}
+
+.datepicker .datepicker--pointer {
+    bottom: 20px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    border: none;
+}
+
+.datepicker .datepicker--cells-years, .datepicker .datepicker--years {
+    height: auto;
+}
+
+.datepicker .datepicker--cells-years .datepicker--cell, .datepicker .datepicker--years .datepicker--cell {
+    margin: 0 8px !important;
+}
+
+.datepicker .datepicker--cells-months {
+    height: auto;
+}
+
+.datepicker .datepicker--cells-months .datepicker--cell {
+    margin: 0 8px !important;
+}
+
+.datepicker .datepicker--content {
+    padding: 4px 16px;
+    background-color: #fff;
+}
+
+.datepicker .datepicker--nav {
+    border-bottom: none;
+    -ms-flex-pack: center;
+    justify-content: center;
+    font-weight: bold;
+    color: #26282a;
+    background-color: #fff;
+    height: 48px;
+}
+
+.datepicker .datepicker--nav i {
+    color: #26282a;
+}
+
+.datepicker .datepicker--cells {
+    -ms-flex-pack: justify;
+    justify-content: space-between;
+}
+
+.datepicker .datepicker--cells .datepicker--cell {
+    width: 40px;
+    height: 40px;
+    border-radius: 50%;
+    margin: 0 3px 8px 3px;
+    transition: all 250ms ease;
+}
+
+.datepicker .datepicker--cells .datepicker--cell.-current- {
+    color: #38bc7d;
+}
+
+.datepicker .datepicker--cells .datepicker--cell.-selected- {
+    background-color: #38bc7d;
+    color: #fff;
+}
+
+.datepicker .datepicker--cells .datepicker--cell:hover:not(.-selected-) {
+    background-color: #f5f8ff;
+}
+
+.datepicker .datepicker--days-names {
+    border-bottom: 1px solid #dfe4ec;
+    margin: 0;
+    padding-bottom: 8px;
+    margin-bottom: 8px;
+}
+
+.datepicker .datepicker--days-names .datepicker--day-name {
+    width: 48px;
+    font-family: "Lato", Arial, sans-serif;
+    color: #959eb0;
+    font-size: 14px;
+    font-weight: bold;
+    font-style: normal;
+    font-stretch: normal;
+    line-height: 1.57;
+    letter-spacing: 0.1px;
+    text-align: center;
+    text-transform: none;
+}
+
+@media screen and (max-width: 900px) {
+    .datepicker.active {
+        top: 48vh !important;
+        left: 50vw !important;
+        -ms-transform: translate(-50%, -50%) !important;
+        transform: translate(-50%, -50%) !important;
+        position: fixed;
+    }
+}
+
+.notification-bar {
+    position: fixed;
+    top: 0;
+    left: 0;
+    width: 100%;
+    display: none;
+    background-color: #1776ea;
+}
+
+.notification-bar.notice-flash {
+    position: inherit;
+}
+
+.notification-bar .close {
+    display: block;
+    width: 24px;
+    height: 24px;
+    position: absolute;
+    right: 40px;
+    top: calc(50% - 12px);
+    cursor: pointer;
+}
+
+.notification-bar .close:hover svg {
+    fill: #dfe4ec;
+}
+
+.notification-bar .close svg {
+    width: 8px;
+    height: 8px;
+    fill: #fff;
+}
+
+.notification-bar .notification--text {
+    color: #fff;
+    display: -ms-flexbox;
+    display: flex;
+    -ms-flex-pack: center;
+    justify-content: center;
+    -ms-flex-align: center;
+    align-items: center;
+    width: 100%;
+    min-height: 48px;
+}
+
+.notification-bar .notification--text b {
+    font-weight: bold !important;
+}
+
+.notification-bar .btn {
+    color: #fff;
+    border-color: #fff;
+    width: 96px;
+    height: 32px;
+    margin-left: 32px;
+}
+
+.notification-bar.green {
+    background-color: #38bc7d;
+}
+
+.notification-bar.red {
+    background-color: #e64342;
+}
+
+.notification-bar.orange {
+    background-color: #eeb707;
+}
+
+.notification-bar.blue {
+    background-color: #002d73;
+}
+
+.notification-bar.white {
+    background-color: #fff;
+    border-top: solid 1px #d4d6e3;
+    border-bottom: solid 1px #d4d6e3;
+}
+
+.notification-bar.white .notification--text {
+    color: #26282a;
+}
+
+.notification-bar.white .btn {
+    color: #002d73;
+    border-color: #002d73;
+}
+
+.notification-bar.white svg {
+    fill: #9c9c9c;
+}
+
+.star-rate {
+    position: relative;
+    width: 84px;
+    height: 15px;
+}
+
+.star-rate .icon-star-stroke {
+    position: absolute;
+    top: 0;
+    left: 0;
+    z-index: 1;
+    width: 84px;
+    height: 15px;
+}
+
+.star-rate .star-filled {
+    position: absolute;
+    top: 0;
+    left: 0;
+    width: 0;
+    height: 15px;
+    overflow: hidden;
+    line-height: 1;
+}
+
+.star-rate .star-filled .icon-star-filled {
+    width: 84px;
+    height: 15px;
+}
+
+.star-rate.rate-05 .star-filled,
+.star-rate.rate-5 .star-filled {
+    z-index: 2;
+    width: 10%;
+}
+
+.star-rate.rate-10 .star-filled {
+    z-index: 2;
+    width: 20%;
+}
+
+.star-rate.rate-15 .star-filled {
+    z-index: 2;
+    width: 30%;
+}
+
+.star-rate.rate-20 .star-filled {
+    z-index: 2;
+    width: 40%;
+}
+
+.star-rate.rate-25 .star-filled {
+    z-index: 2;
+    width: 50%;
+}
+
+.star-rate.rate-30 .star-filled {
+    z-index: 2;
+    width: 60%;
+}
+
+.star-rate.rate-35 .star-filled {
+    z-index: 2;
+    width: 70%;
+}
+
+.star-rate.rate-40 .star-filled {
+    z-index: 2;
+    width: 80%;
+}
+
+.star-rate.rate-45 .star-filled {
+    z-index: 2;
+    width: 90%;
+}
+
+.star-rate.rate-50 .star-filled {
+    z-index: 2;
+    width: 100%;
+}
+
+.rename-link {
+    cursor: pointer;
+}
+
+.open {color : #FF0000;}
+.waitingreply {color : #FF9933;}
+.replied {color : #0000FF;}
+.resolved {color : #008000;}
+.allbutresolved {color : #000000;}
+
+.tickets__legend {
+    display: flex;
+    align-items: center;
+    justify-content: space-between;
+}
+
+.tickets__legend .bulk-actions {
+    text-align: right;
+}
+
+.tickets__legend .bulk-actions .btn-full {
+    display: inline-block;
+    width: auto;
+}
+
+.tickets__legend svg {
+    width: 20px;
+}
+
+.show_tickets .search-option {
+    display: flex;
+    margin-bottom: 20px;
+}
+
+.show_tickets .search-name {
+    font-weight: bold;
+    margin-right: 10px;
+    width: 200px;
+}
+
+.show_tickets .checkbox-group .row .checkbox-custom {
+    display: inline-flex;
+    min-width: 250px;
+}
+
+.show_tickets .checkbox-custom,
+.show_tickets .radio-custom {
+    margin-top: 10px;
+}
+
+.show_tickets #topSubmit,
+.show_tickets #topSubmit2,
+.show_tickets #bottomSubmit,
+.show_tickets #bottomSubmit2 {
+    margin-top: 20px;
+}
+
+.show_tickets #topSubmit .btn,
+.show_tickets #topSubmit2 .btn,
+.show_tickets #bottomSubmit .btn,
+.show_tickets #bottomSubmit2 .btn {
+    width: auto;
+    margin-right: 10px;
+    height: 40px;
+}
+
+.show_tickets .selectize-input {
+    margin-top: 0;
+}
+
+.important {
+    color: red;
+}
+
+.users-online {
+    margin: 20px;
+    box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
+    background-color: #fff;
+    padding: 12px 16px;
+}
+
+.kbCatListON {
+    background-color: #fcefa1;
+}
+
+.divider {
+    display: block;
+    margin: 32px 0;
+    height: 1px;
+    background-color: #dfe4ec;
+}
diff --git a/hesk/css/app.min.css b/hesk/css/app.min.css
new file mode 100644
index 0000000..23eb694
--- /dev/null
+++ b/hesk/css/app.min.css
@@ -0,0 +1 @@
+@charset "UTF-8";a,abbr,acronym,address,applet,article,aside,audio,b,big,blockquote,body,canvas,caption,center,cite,code,dd,del,details,dfn,div,dl,dt,em,embed,fieldset,figcaption,figure,footer,form,h1,h2,h3,h4,h5,h6,header,hgroup,html,i,iframe,img,ins,kbd,label,legend,li,mark,menu,nav,object,ol,output,p,pre,q,ruby,s,samp,section,small,span,strike,strong,sub,summary,sup,table,tbody,td,tfoot,th,thead,time,tr,tt,u,ul,var,video{margin:0;padding:0;border:0;font-size:100%;font:inherit;vertical-align:baseline}article,aside,details,figcaption,figure,footer,header,hgroup,menu,nav,section{display:block}body{line-height:1;display:flex}ol,ul{list-style:none}blockquote,q{quotes:none}blockquote:after,blockquote:before{content:'';content:none}q:after,q:before{content:'';content:none}table{border-collapse:collapse;border-spacing:0}.main-menu a,.tag-list a,.dropdown a,.profile--logout a,.params--bar a,.emails__head_tabs a,.pagination a,.block--uploads a,.note__attachments a,a.navbar__logo{text-decoration:none}.underline{text-decoration:underline!important}.underline:hover{text-decoration:none!important}a.btn,.not-underlined{text-decoration:none}th > a,h3 > a{color:#26282a;text-decoration:none}.article__back a{color:#26282a;text-decoration:none}a:hover{text-decoration:none}.icon-01-normal-knowledge-b{width:1.2em;height:1em;fill:none}.icon-01-normal-team{width:1.41em;height:1em;fill:#FFF}.icon-01-normal-tickets{width:.82em;height:1em;fill:#FFF}.icon-actions{width:1.23em;height:1em;fill:#1776EA}.icon-add{width:1em;height:1em;fill:#1776EA}.icon-anonymize{width:.88em;height:1em;fill:#9c9c9c}.icon-assign-no{width:.96em;height:1em;fill:#26282A}.icon-assign-plus{width:1em;height:1em;fill:#26282A}.icon-assign{width:.86em;height:1em;fill:#26282A}.icon-attach{width:1em;height:1em;fill:#9c9c9c}.icon-back{width:3.33em;height:1em;fill:#26282A}.icon-calendar{width:1em;height:1em;fill:#1776EA}.icon-categories{width:1em;height:1em;fill:#FFF}.icon-chevron-down{width:1.33em;height:1em;fill:#26282A}.icon-chevron-up{width:1.33em;height:1em;fill:#26282A;transform:rotate(180deg)}.icon-chevron-left{width:1em;height:1em;fill:initial}.icon-chevron-right{width:1em;height:1em;fill:initial}.icon-close-mobile{width:1em;height:1em;fill:#FFF}.icon-close{width:1em;height:1em;fill:#9c9c9c}.icon-cross{width:1em;height:1em;fill:#9c9c9c}.icon-delete{width:.94em;height:1em;fill:#9c9c9c}.icon-dismiss{width:1em;height:1em;fill:#1776EA}.icon-down{width:1.33em;height:1em;fill:#26282A}.icon-edit-ticket{width:1em;height:1em;fill:#9c9c9c}.icon-edit{width:1em;height:1em;fill:#1776EA}.icon-export{width:1em;height:1em;fill:#9c9c9c}.icon-eye-close{width:1.33em;height:1em;fill:#9c9c9c}.icon-eye-open{width:1em;height:1em;fill:#9c9c9c}.icon-filters{width:1em;height:1em;fill:#1776EA}.icon-info{width:1em;height:1em;fill:#959EB0}.icon-inquiries{width:1em;height:1em;fill:#959EB0}.icon-knowledge{width:1.2em;height:1em;fill:#FFF}.icon-label{width:1.33em;height:1em;fill:#959EB0}.icon-lock{width:.88em;height:1em;fill:#9c9c9c}.icon-log-out{width:1em;height:1em;fill:#959EB0}.icon-mail-small{width:1.14em;height:1em;fill:#9c9c9c}.icon-mail{width:1.22em;height:1em;fill:#9c9c9c}.icon-menu-mobile{width:1.14em;height:1em;fill:#FFF}.icon-menu{width:1.43em;height:1em;fill:#FFF}.icon-merge{width:1em;height:1em;fill:#26282A}.icon-move-to{width:1em;height:1em;fill:#26282A}.icon-no-photo{width:.68em;height:1em;fill:#FFF}.icon-note{width:1em;height:1em;fill:#9c9c9c}.icon-notes-2{width:1em;height:1em;fill:none}.icon-notification{width:.91em;height:1em;fill:#9c9c9c}.icon-pause{width:1em;height:1em;fill:#959EB0}.icon-pin{width:.63em;height:1em;fill:#959EB0}.icon-print{width:1em;height:1em;fill:#9c9c9c}.icon-priority{width:1em;height:1em;fill:#26282A}.icon-refresh{width:1em;height:1em;fill:#9c9c9c}.icon-reports{width:1.22em;height:1em;fill:#FFF}.icon-search-type-knowledge{width:1.2em;height:1em;fill:#FFF}.icon-search-type-team{width:1.41em;height:1em;fill:#FFF}.icon-search-type-templates{width:1em;height:1em;fill:#FFF}.icon-search-type-tickets{width:.82em;height:1em;fill:#FFF}.icon-search{width:1em;height:1em;fill:#9c9c9c}.icon-select{width:.5em;height:1em;fill:#959EB0}.icon-settings{width:1em;height:1em;fill:#FFF}.icon-star-filled{width:5.6em;height:1em;fill:#EEB707}.icon-star-stroke{width:5.6em;height:1em;fill:#DFE4EC}.icon-status{width:.88em;height:1em;fill:#26282A}.icon-support{width:1em;height:1em;fill:#959EB0}.icon-tag{width:1.33em;height:1em;fill:#9c9c9c}.icon-team{width:1.41em;height:1em;fill:#FFF}.icon-templates{width:1em;height:1em;fill:#FFF}.icon-tick{width:1.38em;height:1em;fill:#002D73}.icon-tickets{width:.82em;height:1em;fill:#FFF}.icon-tools{width:1em;height:1em;fill:#FFF}.scroll-wrapper{overflow:hidden!important;padding:0!important;position:relative}.scroll-wrapper > .scroll-content{border:none!important;box-sizing:content-box!important;height:auto;left:0;margin:0;max-height:none;max-width:none!important;overflow:scroll!important;padding:0;position:relative!important;top:0;width:auto!important}.scroll-wrapper > .scroll-content::-webkit-scrollbar{height:0;width:0}.scroll-wrapper.scroll--rtl{direction:rtl}.scroll-element{box-sizing:content-box;display:none}.scroll-element div{box-sizing:content-box}.scroll-element .scroll-bar,.scroll-element .scroll-arrow{cursor:default}.scroll-element.scroll-x.scroll-scrollx_visible,.scroll-element.scroll-y.scroll-scrolly_visible{display:block}.scroll-textarea > .scroll-content{overflow:hidden!important}.scroll-textarea > .scroll-content > textarea{border:none!important;box-sizing:border-box;height:100%!important;margin:0;max-height:none!important;max-width:none!important;overflow:scroll!important;outline:none;padding:2px;position:relative!important;top:0;width:100%!important}.scroll-textarea > .scroll-content > textarea::-webkit-scrollbar{height:0;width:0}.scrollbar-inner > .scroll-element,.scrollbar-inner > .scroll-element div{border:none;margin:0;padding:0;position:absolute;z-index:10}.scrollbar-inner > .scroll-element div{display:block;height:100%;left:0;top:0;width:100%}.scrollbar-inner > .scroll-element.scroll-x{bottom:2px;height:8px;left:0;width:100%}.scrollbar-inner > .scroll-element.scroll-y{height:100%;right:2px;top:0;width:8px}.scrollbar-inner > .scroll-element .scroll-element_outer{overflow:hidden}.scrollbar-inner > .scroll-element .scroll-element_outer,.scrollbar-inner > .scroll-element .scroll-element_track,.scrollbar-inner > .scroll-element .scroll-bar{border-radius:8px}.scrollbar-inner > .scroll-element .scroll-element_track,.scrollbar-inner > .scroll-element .scroll-bar{-ms-filter:progid:DXImageTransform.Microsoft.Alpha(Opacity=40);filter:alpha(opacity=40);opacity:.4}.scrollbar-inner > .scroll-element .scroll-element_track{background-color:#e0e0e0}.scrollbar-inner > .scroll-element .scroll-bar{background-color:#c2c2c2}.scrollbar-inner > .scroll-element:hover .scroll-bar{background-color:#919191}.scrollbar-inner > .scroll-element.scroll-draggable .scroll-bar{background-color:#919191}.scrollbar-inner > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_track{left:-12px}.scrollbar-inner > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_track{top:-12px}.scrollbar-inner > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size{left:-12px}.scrollbar-inner > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size{top:-12px}.scrollbar-outer > .scroll-element,.scrollbar-outer > .scroll-element div{border:none;margin:0;padding:0;position:absolute;z-index:10}.scrollbar-outer > .scroll-element{background-color:#fff}.scrollbar-outer > .scroll-element div{display:block;height:100%;left:0;top:0;width:100%}.scrollbar-outer > .scroll-element.scroll-x{bottom:0;height:12px;left:0;width:100%}.scrollbar-outer > .scroll-element.scroll-y{height:100%;right:0;top:0;width:4px}.scroll-element.scroll-x .scroll-element_outer{height:8px;top:2px}.scroll-element.scroll-y .scroll-element_outer{left:0;width:4px}.scroll-element .scroll-element_outer{overflow:hidden}.scroll-element .scroll-element_track{background-color:transparent}.scroll-element .scroll-element_outer,.scroll-element .scroll-element_track,.scroll-element .scroll-bar{border-radius:0}.scroll-element .scroll-bar{background-color:#dfe4ec}.scroll-element .scroll-bar:hover{background-color:#dfe4ec}.scroll-element.scroll-draggable .scroll-bar{background-color:#dfe4ec}.scrollbar-outer > .scroll-content.scroll-scrolly_visible{left:-12px;margin-left:12px}.scrollbar-outer > .scroll-content.scroll-scrollx_visible{top:-12px;margin-top:12px}.scrollbar-outer > .scroll-element.scroll-x .scroll-bar{min-width:10px}.scrollbar-outer > .scroll-element.scroll-y .scroll-bar{min-height:10px}.scrollbar-outer > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_track{left:-14px}.scrollbar-outer > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_track{top:-14px}.scrollbar-outer > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size{left:-14px}.scrollbar-outer > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size{top:-14px}.scrollbar-macosx > .scroll-element,.scrollbar-macosx > .scroll-element div{background:none;border:none;margin:0;padding:0;position:absolute;z-index:10}.scrollbar-macosx > .scroll-element div{display:block;height:100%;left:0;top:0;width:100%}.scrollbar-macosx > .scroll-element .scroll-element_track{display:none}.scrollbar-macosx > .scroll-element .scroll-bar{background-color:#6C6E71;display:block;-ms-filter:progid:DXImageTransform.Microsoft.Alpha(Opacity=0);filter:alpha(opacity=0);opacity:0;border-radius:7px;transition:opacity .2s linear}.scrollbar-macosx:hover > .scroll-element .scroll-bar,.scrollbar-macosx > .scroll-element.scroll-draggable .scroll-bar{-ms-filter:progid:DXImageTransform.Microsoft.Alpha(Opacity=70);filter:alpha(opacity=70);opacity:.7}.scrollbar-macosx > .scroll-element.scroll-x{bottom:0;height:0;left:0;min-width:100%;overflow:visible;width:100%}.scrollbar-macosx > .scroll-element.scroll-y{height:100%;min-height:100%;right:0;top:0;width:0}.scrollbar-macosx > .scroll-element.scroll-x .scroll-bar{height:7px;min-width:10px;top:-9px}.scrollbar-macosx > .scroll-element.scroll-y .scroll-bar{left:-9px;min-height:10px;width:7px}.scrollbar-macosx > .scroll-element.scroll-x .scroll-element_outer{left:2px}.scrollbar-macosx > .scroll-element.scroll-x .scroll-element_size{left:-4px}.scrollbar-macosx > .scroll-element.scroll-y .scroll-element_outer{top:2px}.scrollbar-macosx > .scroll-element.scroll-y .scroll-element_size{top:-4px}.scrollbar-macosx > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size{left:-11px}.scrollbar-macosx > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size{top:-11px}.scrollbar-light > .scroll-element,.scrollbar-light > .scroll-element div{border:none;margin:0;overflow:hidden;padding:0;position:absolute;z-index:10}.scrollbar-light > .scroll-element{background-color:#fff}.scrollbar-light > .scroll-element div{display:block;height:100%;left:0;top:0;width:100%}.scrollbar-light > .scroll-element .scroll-element_outer{border-radius:10px}.scrollbar-light > .scroll-element .scroll-element_size{background:#dbdbdb;background:url(data:image/svg+xml;base64,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);background:linear-gradient(to right,#dbdbdb 0%,#e8e8e8 100%);border-radius:10px}.scrollbar-light > .scroll-element.scroll-x{bottom:0;height:17px;left:0;min-width:100%;width:100%}.scrollbar-light > .scroll-element.scroll-y{height:100%;min-height:100%;right:0;top:0;width:17px}.scrollbar-light > .scroll-element .scroll-bar{background:#fefefe;background:url(data:image/svg+xml;base64,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);background:linear-gradient(to right,#fefefe 0%,#f5f5f5 100%);border:1px solid #dbdbdb;border-radius:10px}.scrollbar-light > 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.scroll-element_size{top:-19px}.scrollbar-chrome > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_track{left:-19px}.scrollbar-chrome > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_track{top:-19px}.selectize-control.plugin-drag_drop.multi > .selectize-input > div.ui-sortable-placeholder{visibility:visible!important;background:#f2f2f2!important;background:rgba(0,0,0,0.06)!important;border:0 none!important;box-shadow:inset 0 0 12px 4px #fff}.selectize-control.plugin-drag_drop .ui-sortable-placeholder::after{content:'!';visibility:hidden}.selectize-control.plugin-drag_drop .ui-sortable-helper{box-shadow:0 2px 5px rgba(0,0,0,0.2)}.selectize-dropdown-header{position:relative;padding:5px 8px;border-bottom:1px solid #d0d0d0;background:#f8f8f8;border-radius:3px 3px 0 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.selectize-input.disabled{opacity:.5;background-color:#fafafa}.datepicker--cells{display:-ms-flexbox;display:flex;-ms-flex-wrap:wrap;flex-wrap:wrap}.datepicker--cell{border-radius:4px;box-sizing:border-box;cursor:pointer;display:-ms-flexbox;display:flex;position:relative;-ms-flex-align:center;align-items:center;-ms-flex-pack:center;justify-content:center;height:32px;z-index:1}.datepicker--cell.-focus-{background:#f0f0f0}.datepicker--cell.-current-{color:#4EB5E6}.datepicker--cell.-current-.-focus-{color:#4a4a4a}.datepicker--cell.-current-.-in-range-{color:#4EB5E6}.datepicker--cell.-in-range-{background:rgba(92,196,239,0.1);color:#4a4a4a;border-radius:0}.datepicker--cell.-in-range-.-focus-{background-color:rgba(92,196,239,0.2)}.datepicker--cell.-disabled-{cursor:default;color:#aeaeae}.datepicker--cell.-disabled-.-focus-{color:#aeaeae}.datepicker--cell.-disabled-.-in-range-{color:#a1a1a1}.datepicker--cell.-disabled-.-current-.-focus-{color:#aeaeae}.datepicker--cell.-range-from-{border:1px 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.datepicker--pointer{display:none}.datepicker--cell-day{width:14.28571%}.datepicker--cells-months{height:170px}.datepicker--cell-month{width:33.33%;height:25%}.datepicker--cells-years,.datepicker--years{height:170px}.datepicker--cell-year{width:25%;height:33.33%}.datepickers-container{position:absolute;left:0;top:0}@media print{.datepickers-container{display:none}}.datepicker{background:#fff;border:1px solid #dbdbdb;box-shadow:0 4px 12px rgba(0,0,0,0.15);border-radius:4px;box-sizing:content-box;font-family:Tahoma,sans-serif;font-size:14px;color:#4a4a4a;width:250px;position:absolute;left:-100000px;opacity:0;transition:opacity .3s ease,transform .3s ease,left 0 .3s;z-index:100}.datepicker.-from-top-{-ms-transform:translateY(-8px);transform:translateY(-8px)}.datepicker.-from-right-{-ms-transform:translateX(8px);transform:translateX(8px)}.datepicker.-from-bottom-{-ms-transform:translateY(8px);transform:translateY(8px)}.datepicker.-from-left-{-ms-transform:translateX(-8px);transform:translateX(-8px)}.datepicker.active{opacity:1;-ms-transform:translate(0);transform:translate(0);transition:opacity .3s ease,transform .3s ease,left 0 0}.datepicker-inline .datepicker{border-color:#d7d7d7;box-shadow:none;position:static;left:auto;right:auto;opacity:1;-ms-transform:none;transform:none}.datepicker--content{box-sizing:content-box;padding:4px}.datepicker--pointer{position:absolute;background:#fff;border-top:1px solid #dbdbdb;border-right:1px solid #dbdbdb;width:10px;height:10px;z-index:-1}.datepicker--nav-action:hover,.datepicker--nav-title:hover{background:#f0f0f0}.-top-center- .datepicker--pointer,.-top-left- .datepicker--pointer,.-top-right- .datepicker--pointer{top:calc(100% - 4px);-ms-transform:rotate(135deg);transform:rotate(135deg)}.-right-bottom- .datepicker--pointer,.-right-center- .datepicker--pointer,.-right-top- .datepicker--pointer{right:calc(100% - 4px);-ms-transform:rotate(225deg);transform:rotate(225deg)}.-bottom-center- .datepicker--pointer,.-bottom-left- .datepicker--pointer,.-bottom-right- .datepicker--pointer{bottom:calc(100% - 4px);-ms-transform:rotate(315deg);transform:rotate(315deg)}.-left-bottom- .datepicker--pointer,.-left-center- .datepicker--pointer,.-left-top- .datepicker--pointer{left:calc(100% - 4px);-ms-transform:rotate(45deg);transform:rotate(45deg)}.-bottom-left- .datepicker--pointer,.-top-left- .datepicker--pointer{left:10px}.-bottom-right- .datepicker--pointer,.-top-right- .datepicker--pointer{right:10px}.-bottom-center- .datepicker--pointer,.-top-center- .datepicker--pointer{left:calc(50% - 10px / 2)}.-left-top- .datepicker--pointer,.-right-top- .datepicker--pointer{top:10px}.-left-bottom- .datepicker--pointer,.-right-bottom- .datepicker--pointer{bottom:10px}.-left-center- .datepicker--pointer,.-right-center- .datepicker--pointer{top:calc(50% - 10px / 2)}.datepicker--body.active{display:block}.datepicker--nav{display:-ms-flexbox;display:flex;-ms-flex-pack:justify;justify-content:space-between;border-bottom:1px solid #efefef;min-height:32px;padding:4px}.-only-timepicker- .datepicker--nav{display:none}.datepicker--nav-action,.datepicker--nav-title{display:-ms-flexbox;display:flex;cursor:pointer;-ms-flex-align:center;align-items:center;-ms-flex-pack:center;justify-content:center}.datepicker--nav-action{width:32px;border-radius:4px;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}.datepicker--nav-action.-disabled-{visibility:hidden}.datepicker--nav-action svg{width:32px;height:32px}.datepicker--nav-action path{fill:none;stroke:#9c9c9c;stroke-width:2px}.datepicker--nav-title{border-radius:4px;padding:0 8px}.datepicker--buttons,.datepicker--time{border-top:1px solid #efefef;padding:4px}.datepicker--nav-title i{font-style:normal;color:#9c9c9c;margin-left:5px}.datepicker--nav-title.-disabled-{cursor:default;background:0 0}.datepicker--buttons{display:-ms-flexbox;display:flex}.datepicker--button{color:#4EB5E6;cursor:pointer;border-radius:4px;-ms-flex:1;flex:1;display:-ms-inline-flexbox;display:inline-flex;-ms-flex-pack:center;justify-content:center;-ms-flex-align:center;align-items:center;height:32px}.datepicker--button:hover{color:#4a4a4a;background:#f0f0f0}.datepicker--time{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;position:relative}.datepicker--time.-am-pm- .datepicker--time-sliders{-ms-flex:0 1 138px;flex:0 1 138px;max-width:138px}.-only-timepicker- .datepicker--time{border-top:none}.datepicker--time-sliders{-ms-flex:0 1 153px;flex:0 1 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\ No newline at end of file
diff --git a/hesk/docs/changelog.html b/hesk/docs/changelog.html
new file mode 100644
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--- /dev/null
+++ b/hesk/docs/changelog.html
@@ -0,0 +1,655 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML; 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml" lang="en">
+<head>
+<title>HESK - Changelog</title>
+<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
+<link rel="stylesheet" href="docs_style.css" />
+</head>
+
+<body>
+<div id="wrapper">
+<div id="main">
+<h1><span class="dest">HESK&trade;</span> PHP Help Desk Software</h1>
+
+<table width="100%">
+<tr>
+<td width="50%" style="text-align:left;vertical-align:top">
+ <ul class="nobullets">
+ <li>Version: 3.0.0 from 17th February 2020</li>
+ <li>Developed by: Klemen Stirn, Mike Koch</li>
+ <li><a href="https://www.hesk.com">Help Desk Software HESK</a></li>
+ <li><a href="https://www.phpjunkyard.com">Free PHP Scripts</a></li>
+ </ul>
+</td>
+<td width="50%" style="text-align:right;vertical-align:top">
+ <ul class="nobullets">
+ <li><a href="index.html">HESK documentation</a></li>
+ <li><a href="step-by-step-guide.html">Step by step guide</a></li>
+ <li><a href="quick-guide.html">Quick guide</a></li>
+ <li><b>Changelog</b></li>
+ </ul>
+</td>
+</tr>
+</table>
+
+<div class="notice">
+<p><b>Hey, you should probably read this...</b><p>
+<p>HESK version 3 features a brand new user interface. While we consider it stable enough for use it is likely that we didn't spot all the errors across various browsers and devices.</p>
+<p>We encourage you to report any problems and user-experience suggestions to our <a href="https://developers.phpjunkyard.com">support forum</a>.</p>
+</div>
+
+<h2>HESK CHANGELOG</h2>
+
+<p><b>Changes in 3.0.0</b> - 17th February 2020<br />
+- a brand new mobile-friendly user interface<br />
+- built-in theme support for the public (customer) interface<br />
+- fix: SQL error when trying to ban an invalid IP<br />
+</p>
+
+<p><b>Changes in 2.8.5</b> - 6th January 2020<br />
+- PHP 7.4 compatibility<br />
+- MySQL 8.0.13 compatibility<br />
+- users with no can_reply_tickets permission can now create ticket notes<br />
+- updated third party libraries to the latest version<br />
+- fix: respect article order in Knowledgebase<br />
+- fix: save email attachments sent as message content type<br />
+- fix: better handle can_resolve and can_reply_tickets permissions<br />
+</p>
+
+<p><b>Changes in 2.8.4</b> - 17th August 2019<br />
+- fix: modified the HTMLPurifier library to be compatible with PHP 5.3<br />
+</p>
+
+<p><b>Changes in 2.8.3</b> - 16th August 2019<br />
+- fix: break long words when bulk printing tickets<br />
+- fix: HTML-encoded chars can cause MySQL truncate error<br />
+- fix: parse links with single quotes in HTML email to ticket<br />
+- fix: wrong option for staff re-send notification of an assigned ticket<br />
+- fix: in email to ticket inline attachments with no message are not imported correctly<br />
+- fix: descriptive error message when post_max_size is exceeded for customer interface<br />
+- fix: link to embedded image tags rather than deleting them<br />
+- fix: no image in service messages list for style &quot;None&quot;<br >
+- fix: pagination does not work when searching for tickets by owner<br />
+- fix: workaround for a Microsoft DKIM verification bug<br />
+</p>
+
+<p><b>Changes in 2.8.2</b> - 5th July 2018<br />
+- service messages can be set to display for a specific language only<br />
+- fix: use div instead of span in print template for better browser compatibility<br />
+- fix: double escaping in hesk_dbLike function may cause failed lookups<br />
+- fix: some queries don't work in MySQL ONLY_FULL_GROUP_BY mode<br />
+- fix: POP3 fetching EOF detection unreliable in newer PHP versions<br />
+- fix: Message-ID header missing host name over CLI<br />
+- fix: force hesk_mb_strtolower function to use UTF-8<br />
+</p>
+
+<p><b>Changes in 2.8.1</b> - 18th May 2018<br />
+- fix: update assignedby column when doing bulk assignments<br />
+- fix: add a unique Message-ID header to outgoing emails<br />
+</p>
+
+<p><b>Changes in 2.8.0</b> - 14th May 2018<br />
+- removed PHP 7.2 depreciated functions<br />
+- minimum required PHP version increased to 5.3<br />
+- bulk assign tickets form the ticket list<br />
+- bulk print tickets form the ticket list<br />
+- added tools for anonymizing tickets<br />
+- find tickets by customer IP address<br />
+- added support for Invisible reCAPTCHA<br />
+- removed reCAPTCHA V1 (discontinued by Google)<br />
+- staff can re-send email notifications for tickets<br />
+- dropped time difference calculation, using timezones<br />
+- new staff permission: can view tickets he/she assigned others<br />
+- export to Excel now works for individual and selected tickets<br />
+- fix: IMAP fetching ticket history log shows POP3 fetching<br />
+- fix: IMAP connection test fails if the password contains a backslash<br />
+- disable IMAP fetching if PHP was compiled without IMAP support<br />
+- warn if a user's email address matches the POP3/IMAP fetching address<br />
+- notice if &quot;From:&quot; email doesn't match SMTP sever email address<br />
+- new &quot;First name&quot; tag for email templates and canned responses<br />
+- minor UI improvements (ticket action buttons)<br />
+</p>
+
+<p><b>Changes in 2.7.6</b> - 1st March 2018<br />
+- improved handling of multiple emails in a ticket<br />
+- changed a setting field name to avoid a mod_security false positive<br />
+- fix: when editing a ticket, empty values should not be replaced with defaults<br />
+- fix: URL in a custom text field breaks HTML on the edit ticket page<br />
+- fix: removing duplicate recipients creates an issue in SMTP library<br />
+- fix: knowledgebase category shouldn't have its child set as parent<br />
+- fix: use multibyte functions for checking and limiting string length<br />
+- fix: (strict mode) only variables should be passed by reference<br />
+- fix: a non well formed numeric value notice in settings<br />
+- updated third party libraries to the latest version<br />
+</p>
+
+<p><b>Changes in 2.7.5</b> - 25th November 2017<br />
+- fix: old name and subject length limits in &quot;Edit ticket&quot;<br />
+</p>
+
+<p><b>Changes in 2.7.4</b> - 21st November 2017<br />
+- new email tag %%TIME_WORKED%% shows time staff worked on a ticket<br />
+- new email tag %%LAST_REPLY_BY%% shows name of the person who posted last ticket message<br />
+- increased maxlength attribute for ticket name and subject to max supported in database (50 and 70)<br />
+- improved few default email messages to avoid some spam filters marking them as &quot;linkbait&quot;<br />
+- fix: move category not working correctly for users with no global submit permission<br />
+- fix: if iconv is not available, attempt to use utf8_encode instead in email to ticket<br />
+- fix: don't encode email headers if ascii only, it triggers some spam filters<br />
+- fix: backslash not escaped properly in several functions<br />
+- fix: remove duplicate recipients in hesk_mail() function<br />
+- fix: missing name error message in profile<br />
+- fix: don't allow newlines in email headers<br />
+- fix: duplicate language string, IP WHOIS case<br />
+- fix: use multibyte strtolower for strings where needed<br />
+- fix: possible wrong previous month name in reports/exports<br />
+- updated several third party libraries to the latest version<br />
+</p>
+
+<p><b>Changes in 2.7.3</b> - 10th April 2017<br />
+- added meta robots &quot;noindex, nofollow&quot; tag to admin pages<br />
+- hide KB functionality from customer side if no public articles<br />
+- upload additional attachments when editing a ticket (up to allowed limit)<br />
+- modified client IP detection to enable detecting proxy connections<br />
+- improved display logic for top and latest public KB articles<br />
+- improved handling of PHP/MySQL timezone difference<br />
+- added new pages to allowed admin panel redirects<br />
+- updated HTML Purifier and allowed URI Schemes<br />
+- delete some cached files when saving settings<br />
+- fix: missing collations in MySQL prior to 5.6<br />
+- fix: missing statuses in ticket ID reminder email<br />
+- fix: issues with emails that contain a single quote<br />
+- fix: wrong custom date field value saved in some timezones<br />
+- fix: extra line when using a hidden custom field after message<br />
+- fix: session expired issue in very old PHP versions with register_globals on<br />
+</p>
+
+<p><b>Changes in 2.7.2</b> - 2nd January 2017<br />
+- fix: suppress warnings when check for update without cURL fails<br />
+- fix: MySQL strict mode issue when upgrading an old Hesk version<br />
+- fix: Content-Security-Policy flags setTimeout string as unsafe-eval<br />
+- fix: searching tickets disabled status New in show tickets form<br />
+- fix: do not overwrite the text/javascript header in tcal.php<br />
+- detect additional &quot;noreply&quot; addresses<br />
+- respect category order in ticket list group/order by category<br />
+- don't list KB articles under &quot;latest&quot; if they are already listed under &quot;top&quot;<br />
+- moved help desk title/URL under general settings to avoid confusion<br />
+- modified some default settings (does not affect updates)<br />
+</p>
+
+<p><b>Changes in 2.7.1</b> - 19th November 2016<br />
+- fix: don't modify ticket &quot;Last updated&quot; when updating HESK to 2.7.x<br />
+</p>
+
+<p><b>Changes in 2.7.0</b> - 19th November 2016<br />
+- custom fields have been improved significantly:<br />
+&nbsp;&nbsp;&nbsp;&raquo; translate title<br />
+&nbsp;&nbsp;&nbsp;&raquo; change display order<br />
+&nbsp;&nbsp;&nbsp;&raquo; tie them to specific categories<br />
+&nbsp;&nbsp;&nbsp;&raquo; private (staff only) custom fields supported<br />
+&nbsp;&nbsp;&nbsp;&raquo; mark as required for everyone or just for customers<br />
+&nbsp;&nbsp;&nbsp;&raquo; checkboxes now require only a single option (before: two)<br />
+&nbsp;&nbsp;&nbsp;&raquo; increased number of available custom fields to 50<br />
+&nbsp;&nbsp;&nbsp;&raquo; improved interface and moved under &quot;Tools&quot;<br />
+&nbsp;&nbsp;&nbsp;&raquo; do not show double punctuation in forms<br />
+&nbsp;&nbsp;&nbsp;&raquo; new types: date, email, hidden<br />
+- you can now create custom ticket statuses<br />
+- improved language loading (fallback if not found, custom text)<br />
+- automatically reload pages with list of tickets every X seconds/minutes<br />
+- require tickets to be assigned before staff is able to reply to them (option)<br />
+- implemented IMAP fetching (import emails to tickets from an IMAP email server)<br />
+- email templates can now be modified from the Admin panel (Tools &gt; Email templates)<br />
+- removed LIMIT 1 from SQL UPDATE/DELETE statements to avoid replication warnings<br />
+- in &quot;Tickets per user&quot; report show how many tickets a user has submitted <br />
+- in admin panel show a link to the public knowledgebase article location<br />
+- added head.txt for custom code to be included before &lt;/head&gt; tag<br />
+- delete knowledgebase articles from the &quot;Edit article&quot; page<br />
+- moved temporary files out of attachments folder<br />
+- new staff permissions:<br />
+&nbsp;&nbsp;&nbsp;&raquo; can resolve tickets<br />
+&nbsp;&nbsp;&nbsp;&raquo; can submit tickets to any category<br />
+&nbsp;&nbsp;&nbsp;&raquo; can move tickets to any category<br />
+- ticket message can be set to not required<br />
+- ticket subject can be set to not required<br />
+- ticket email can be set to not required<br />
+- HESK can now force SSL connections<br />
+- fix: JS function argument default values are not available before ES6<br />
+- fix: wrong order of ticket list column titles when a required column is missing<br />
+- fix: return back to the previous page after editing KB articles from List private/draft articles<br />
+- fix: remember opened ticket when changing display language in customer ticket view<br />
+</p>
+
+<p><b>Changes in 2.6.8</b> - 10th August 2016<br />
+- fix: wrong form title when editing service messages<br />
+- fix: removed some missing and/or mismatched HTML tags<br />
+- fix: modify SQL database table structure to work with strict mode<br />
+- security: fixed an issue, reported by Sven Morgenroth from Netsparker (<a href="https://www.netsparker.com">www</a>)<br />
+- security: various security improvements, reported by Mohammed Abdulqader Abobaker Al-saggaf (<a href="https://www.linkedin.com/pub/mohammed-al-saggaf/9b/934/15a" rel="nofollow">www</a>)<br />
+- misc: updated few third party libraries<br />
+</p>
+
+<p><b>Changes in 2.6.7</b> - 18th April 2016<br />
+- changed email piping and pop3 fetching files line endings to Unix format for compatibility<br />
+- security: removed private info from query string, reported by Alec Broughton (<a href="https://www.noodleman.co.uk">www</a>)<br />
+- security: require email to view tickets setting is now enabled by default<br />
+- fix: pagination in private staff messages not working<br />
+- fix: wrong links to index and KB page in help files<br />
+- in customer side emails are now shown as a link<br />
+</p>
+
+<p><b>Changes in 2.6.6</b> - 2nd February 2016<br />
+- improved reCaptcha library to work with cURL<br />
+- verify MySQL privileges before installing/upgrading<br />
+- fix: respect attachments settings in KB form (minimum 3 if enabled)<br />
+- fix: always checking for maintenance mode when downloading attachments<br />
+- fix: missing &lt;tr&gt; tag in Reports<br />
+</p>
+
+<p><b>Changes in 2.6.5</b> - 28th August 2015<br />
+- HESK now supports Zend OPcache enabled<br />
+- modified PHP7 depreciated class constructors<br />
+- improved handling of values/options when changing custom field type<br />
+- simple anti-SPAM image now uses PNG or GIF support if JPEG is not enabled<br />
+- trim &quot;Help Desk URL&quot; trailing slash when saving settings<br />
+- fix: send customer notification of a new staff reply in the correct language<br />
+- fix: merging tickets could hide old replies until a new reply is posted<br />
+- fix: preserve table prefix in installation script on connection error<br />
+- fix: session expired error when trying to reset password<br />
+- fix: don't send out content-type headers for CLI scripts<br />
+</p>
+
+<p><b>Changes in 2.6.4</b> - 22nd June 2015<br />
+- fix: session expired error if username case doesn't match exactly the one in database<br />
+</p>
+
+<p><b>Changes in 2.6.3</b> - 20th June 2015<br />
+- update unknown IP address to the IP address of the first ticket visitor from customer interface<br />
+- &quot;last modified&quot; value will now be preserved during hesk_tickets table update<br />
+- staff private messages can now have signatures attached<br />
+- added three new special tags to canned responses<br />
+- improved status assignment logic when customer reopens a closed ticket<br />
+- removed execution time limit in installation script to handle large database updates<br />
+- updated inline URL regex to not process emails in URLs containing not encoded emails<br />
+- fix: existing sessions should expire after changing credentials, reported by Indrajith.AN (<a href="https://www.facebook.com/indrajith.cyberXdestroyer">www</a>)<br />
+- fix: missing a day in the DateArray() function when passing daylight saving time adjustments<br />
+- fix: force content type header charset to utf-8 (override PHP 5.6+ default_charset)<br />
+- fix: status change not logged in ticket history when staff inserting customer reply<br />
+- fix: email to ticket: accept email if no message required but attachment exists<br />
+- fix: email confirmation not working properly when multiple emails are allowed<br />
+- fix: non-default MySQL ports ignored during upgrade using mysqli library<br />
+- fix: &quot;Small box&quot; setting disables knowledgebase search in admin panel<br />
+- fix: null attachment name length after removing non-ascii chars<br />
+- fix: grammar error in English language file<br />
+</p>
+
+<p><b>Changes in 2.6.2</b> - 18th March 2015<br />
+- fix: \0 converted to null byte in XML export<br />
+- fix: closedby column in hesk_tickets table must accept signed values<br />
+</p>
+
+<p><b>Changes in 2.6.1</b> - 26th February 2015<br />
+- fix: POP3 fetching task timeout can be disabled<br />
+- fix: security issue reported by Michał Bentkowski (<a href="http://www.securitum.pl">www</a>)<br />
+</p>
+
+<p><b>Changes in 2.6.0</b> - 22nd February 2015<br />
+- HESK is now compatible with PHP 5.6<br />
+- minimum MySQL server version is 5.0.7<br />
+- select which columns to display in ticket list<br />
+- staff can now manage notifications and preferences for other users<br />
+- option to disable email notifications to customer when they submit a new support ticket<br />
+- notify customer when a ticket is marked Resolved (by staff without replying or automatically)<br />
+- track what knowledgebase articles were suggested to the customer when submitting a new ticket<br />
+- remind customer to check SPAM box for confirmation emails after submitting ticket<br />
+- existing staff responses will be marked as read when customer replies over email<br />
+- ticket templates for faster submitting of common tickets from admin interface<br />
+- additional buttons to easily submit responses with different ticket statuses<br />
+- improved handling of the goto parameter in admin panel (Lisandro Ubiedo)<br />
+- require access control when testing connections (Lisandro Ubiedo)<br />
+- don't start a new POP3 fetching task if the previous is still running<br />
+- fix: fieldset legend element not aligned properly in most browsers<br />
+- fix: set correct MIME type for servers sending nosniff header<br />
+- fix: adjust MySQL time in legacy hesk_formatDate() function<br />
+- fix: remove all non-ascii chars from attachment names<br />
+- fix: custom checkbox fields not staying selected<br />
+- staff can indicate a reply as a reply from the customer<br />
+- use HESK knowledgebase only (no help desk)<br />
+- allow staff to reset forgotten passwords<br />
+- HESK can be put in maintenance mode<br />
+- ability to find tickets by Owner<br />
+- added support for reCAPTCHA API v2<br />
+- the &quot;Time worked&quot; feature can be disabled<br />
+- HESK width increased of 960 pixel by default<br />
+- show service messages on help desk homepage<br />
+- option to prevent customers from resolving tickets<br />
+- link customer IP addresses to an IP whois service<br />
+- new email tag %%ID%% prints sequential ticket ID<br />
+- save ticket response message for later without replying<br />
+- set default customer notification box selection in Profile<br />
+- ticket notes now allow attachments and can be modified<br />
+- staff members are now ordered by name for easier selection<br />
+- customers can select email reminder to list all or open tickets<br />
+- three time formats available for the &quot;Updated&quot; column in ticket list<br />
+- &quot;Submit a ticket&quot; form fields can now be populated using GET and POST<br />
+- when saving settings don't test SMTP and POP3 connection if no changes<br />
+- optionally show &quot;Click to select&quot; for ticket category, priority and custom fields<br />
+- skip customer notification of new ticket if a SPAM tag is in email subject<br />
+- customer email and staff signature field length increased to 1000 chars<br />
+- accept or reject emails with no message (email piping/POP3 fetching)<br />
+- on Categories page added links to list all tickets in each category<br />
+- when listing knowledgebase articles verify the category exists<br />
+- show related knowledgebase articles when viewing an article<br />
+- when creating tickets from emails respect the Reply-To: tag<br />
+- change ticket priority for selected tickets in ticket list<br />
+- set default priority for ticket categories<br />
+- minor changes to the interface<br />
+- ban email addresses<br />
+- ban IP addresses<br />
+</p>
+
+<p><b>Changes in 2.5.5</b> - 5th August 2014<br />
+- fix: correct TinyMCE update to 3.5.11 from version 2.5.4<br />
+</p>
+
+<p><b>Changes in 2.5.4</b> - 4th August 2014<br />
+- fix: MySQL test ignoring new database name when verifying tables<br />
+- fix: adjust time if MySQL and PHP use different time zone setting<br />
+- fix: single quotes not escaped properly in Javascript (Lisandro Ubiedo)<br />
+- updated TinyMCE to 3.5.11<br />
+</p>
+
+<p><b>Changes in 2.5.3</b> - 16th March 2014<br />
+- Firefox built-in spell check is now enabled when creating/editing knowledgebase articles<br />
+- rephrased few commands in the interface for better understanding and consistency<br />
+- fix: some Javascript not working if translated command contains a single quote<br />
+- fix: line separator chars causing Javascript syntax errors in canned responses<br />
+- fix: Hotmail breaks ticket tracking ID in email reply subject by adding spaces<br />
+- fix: define dt and lastchange variables for emails when adding a ticket note<br />
+- fix: email date should be in RFC2822 format (no manual time adjustment)<br />
+- fix: allow upgrading from 2.5.x series without patch files<br />
+- updated pop3.php to avoid a strict standards warning<br />
+- improved and simplified installation/update script<br />
+- added .header a:visited to hesk_style.css<br />
+- user password length is no longer limited<br />
+- updated TinyMCE to 3.5.10<br />
+</p>
+
+
+<p><b>Changes in 2.5.2</b> - 13th October 2013<br />
+- reports now include &quot;Time worked&quot; summary<br />
+- modified sorting by &quot;Last Replier&quot; field. Staff will be sorted first (by ID), then customers by name<br />
+- fix: toggling limit of categories and features for users should be controlled by selected admin value<br />
+- fix: checking if temporary file exists may cause problems with open_basedir in effect<br />
+- fix: disabled attachments in version 2.5.x don't load all required functions<br />
+- fix: knowledgebase categories have problems with % char in their name<br />
+- fix: anti-SPAM question doesn't accept 0 as a valid answer<br />
+- updated TinyMCE to 3.5.9<br />
+</p>
+
+<p><b>Changes in 2.5.1</b> - 8th August 2013<br />
+- added &quot;Updated&quot; value to the export of tickets to Excel<br />
+- added support for exporting tickets in Zip without Zip library enabled<br />
+- added two new email template tags: %%CREATED%% and %%UPDATED%%<br />
+- reduced memory usage in knowledgebase article suggestion, search and display<br />
+- set last replier name to the email sender name with email piping/POP3 fetching<br />
+- show &quot;Open&quot; and &quot;Resolved&quot; ticket count in reports by user and by category<br />
+- fixed HTML quoted printable chars causing problems in non UTF-8 emails<br />
+- fixed Javascript encoding of UTF-8 URL query parts<br />
+- fixed behavior of hesk_isEmailLoop() function<br />
+- remove invalid UTF-8 bytes from submitted text<br />
+- improved parsing of incoming email messages<br />
+- delete temporary email files on errors
+</p>
+
+<p><b>Changes in 2.5.0</b> - 2nd July 2013<br />
+- HESK is now fully compatible with PHP 5.5<br />
+- export tickets into Excel (XML spreadsheet)<br />
+- knowledgebase categories can now be ordered<br />
+- show number of private and draft articles in the Knowledgebase categories list<br />
+- new SPAM prevention option built-in: ReCaptcha<br />
+- new special tag for use in email templates: %%EMAIL%%<br />
+- support for %%MESSAGE%% tag in private messages<br />
+- in email piping/pop3 fetching show notice what attachments were removed and why<br />
+- if email contains message add direct links to any attachments at the bottom<br />
+- add the &quot;Reply above this line&quot; tag only if email contains message<br />
+- in emails make sure all fields have HTML special chars properly formatted<br />
+- pop3 fetching now has an option to keep copy of emails on the server<br />
+- pop3 fetching change verify sender name encoding<br />
+- use <i>mysqli</i> extension instead of <i>mysql</i> if available<br />
+- if customer reopens ticket change status to waiting reply from customer and remind customer to add a reply<br />
+- it's now easy to change the name of admin and attachments folders<br />
+- disallow uploads of some file types: .php, .phtml, .php3, .php4, .php5, .phps, .pl, .cgi, .shtm, .shtml<br />
+- optimized several SQL statements for better performance<br />
+- staff can now only run reports for categories they have access to and (by user) only for themselves.<br />
+- option to give staff permission to run full reports<br />
+- removed duplicates from text.php<br />
+- when grouping tickets by owner show current user's on top<br />
+- improved URL parsing to detect all schemes (http, https, ftp, sftp, file, ...)<br />
+- when replying as staff give an option to not send email notification<br />
+- in options.php urldecode $query<br />
+- On Hold and In Progress statuses not cleared from the &quot;Change status to&quot; box<br />
+- empty category value in submit ticket form if no public categories<br />
+- work-around for a bug in older versions of Internet Explorer not allowing https downloads<br />
+- long URLs in messages can be automatically shortened<br />
+- session names shouldn't collide with multiple copies installed<br />
+- email piping limit length of name and subject<br />
+- detect if an attachment file has been deleted<br />
+- show replier first name when printing tickets<br />
+- do not allow rating replies of third party tickets<br />
+- wrong status in email if status changes when replying<br />
+- make &quot;Add to the bottom&quot; default selection for adding canned responses<br />
+- &quot;last changed&quot; sometimes not updating correctly<br />
+- remove the need for server path setting<br />
+- forms need to allow longer emails (now 255 chars)<br />
+- if a customer replies to a ticket with status &quot;New&quot; don't change status<br />
+- &quot;Show newest on top&quot; setting now affects notes as well<br />
+- custom fields need to be converted into plain text before sending in emails<br />
+- hesk_makeURL should detect localhost addresses<br />
+- decode XHTML reserved entities to UTF-8 in emails<br />
+- prevent &amp; in &quot;Site title&quot; setting from becoming &amp;amp; in emails<br />
+- modified knowledgebase search form to make it clearer what the form does (search help)<br />
+- detect if someone tries to post more data than what the server allows (PHP post_max_size limit)<br />
+- expired sessions in admin panel may cause an &quot;Invalid Request&quot; error<br />
+- reloading the page after submitting a KB article creates a new (duplicate) article<br />
+- fix category name and email problems due to MySQL wildcard match<br />
+- for customers, auto-focus first required field when &quot;Submit a ticket&quot; form loads<br />
+- prevent caching of session pages by sending session_cache_limiter nocache<br />
+- private and draft article list showing only 1 draft per category<br />
+- limiting failed login attempts can now be disabled in settings<br />
+- modified the simple anti-spam image a bit<br />
+- count views of private articles<br />
+- when deleting knowledgebase category also delete/move subcategories and attachments<br />
+- fixed an error that can occur when merging tickets in strict MySQL mode<br />
+- if one attachment fails delete others as well<br />
+- fixed problems with \ &quot; &lt; &gt; &amp; in pop3/smtp passwords<br />
+- removed support email variable (not used anymore)<br />
+- removed Connection and Content-length HTTP headers from AJAX posts<br />
+- cache check for updates to 1 per hour<br />
+- updated TinyMCE to 3.5.8<br />
+- updated mime_parser class to 1.85<br />
+- few minor user interface changes
+</p>
+
+<p><b>Changes in 2.4.2</b> - 30th December 2012<br />
+- verify that a valid version of HESK has been installed</p>
+
+<p><b>Changes in 2.4.1</b> - 18th August 2012<br />
+- fixed comment URL parsing issues when replying to a ticket as staff<br />
+- fixed Knowledgebase file uploads not working on some installations of 2.4<br />
+- with auto-login set to OFF and Debug mode set to ON, notices were shown after staff login<br />
+- knowledgebase attachments on private and draft articles cannot be downloaded<br />
+- lastchange not updated when deleting ticket posts without status change<br />
+- some servers add slashes to file_get_contents(), detect and remove them<br />
+- some servers may report maximum file size in lowercase letters<br />
+- column hits in table hesk_pipe_loops didn't have a default value<br />
+- merge tickets option not showing on some installations of 2.4<br />
+- if a POP3 stream wrapper is already registered remove it<br />
+- improved detection of returned emails</p>
+
+<p><b>Changes in 2.4</b> - 9th August 2012<br />
+- encoding changed to UTF-8 for all languages<br />
+- time spent on ticket<br />
+- POP3 fetching (connect to an email account and convert emails into tickets)<br />
+- customers may reply to tickets by replying to notification emails<br />
+- detect and correct mistyped email addresses<br />
+- detect email piping loops<br />
+- enable/disable autoassign per category<br />
+- private ticket categories (for use by staff only)<br />
+- merge several tickets into one<br />
+- sticky knowledgebase articles<br />
+- keywords for knowledgebase articles<br />
+- hide date and views from knowledgebase articles<br />
+- set email &quot;From:&quot; name in HESK settings<br />
+- fixed bug: when moving ticket category an autoassign email wasn't sent<br />
+- fixed bug: reopen link still showed to customer when it should be disabled<br />
+- fixed bug: misplaced quote in users online list HTML code<br />
+- fixed bug: close ticket selection missing in new statuses<br />
+- fixed bug: staff should not be able to create new accounts with more features<br />
+- fixed broken Javascript code if language file uses single quotes<br />
+- fixed typos in some variable names<br />
+- fixed email date issues<br />
+- fixed email notifications should be sent in preferred language<br />
+- improved permission checking for access to attachments and tickets<br />
+- updated calendar to latest version<br />
+- updated WYSIWYG text editor to latest version<br />
+- updated mime_decode to latest version<br />
+- filter ticket ID for ugly words<br />
+- delete individual attachments from tickets<br />
+- new special tag for email templates: %%STATUS%%<br />
+- search ticket notes<br />
+- forgot ticket ID lists open and most recent tickets first<br />
+- forgot ticket ID can list open tickets only<br />
+- limit maximum open tickets per client (web form only)<br />
+- new replies can now be shown on top of the page<br />
+- reply box can be moved to the top of the page<br />
+- when showing next ticket that needs attention don't show tickets assigned to someone else<br />
+- searching tickets by message now also searches replies<br />
+- email when note is added to ticket assigned to me<br />
+- email subjects changed to include ticket subject and tracking ID<br />
+- improved email syntax validation<br />
+- moved less common functions from common.inc.php<br />
+- modified admin header to show nicely in non-English versions<br />
+- mark replies read by customer<br />
+- automatically check for updates<br />
+- a number of other minor changes and fixes.</p>
+
+<p><b>Changes in 2.3</b> - 15th September 2011<br />
+- a &quot;What You See is What You Get&quot; (WYSIWYG) editor for Knowledgebase articles<br />
+- import tickets into Knowledgebase articles<br />
+- automatically assign tickets to appropriate staff<br />
+- staff can change status of tickets<br />
+- two new ticket status options: On Hold, In Progress<br />
+- staff can set ticket priority to &quot;Critical&quot;<br />
+- view what staff is currently online<br />
+- create tickets from email (email piping)<br />
+- support for sending emails using a SMTP server rather than PHP mail()<br />
+- improved ticket sorting algorithm and new sorting options.<br />
+- change default ticket display and sorting in the admin homepage<br />
+- find tickets by email and sequential ticket ID<br />
+- brute force protection for both ticket view and staff login<br />
+- Hesk is now IPv6 ready<br />
+- fixed bug where required custom fields with value 0 would return an error<br />
+- fixed bug where emails were sometimes not sent to all staff when changing ticket category<br />
+- fixed bug where knowledgebase article count wasn't updated properly<br />
+- fixed a potential security issue on servers with PHP register_globals enabled<br />
+- renamed &quot;Close ticket&quot; to &quot;Mark as Resolved&quot; for clarity<br />
+- renamed &quot;Archived&quot; to &quot;Tagged&quot; for clarity<br />
+- you can require customers to enter both ticket ID and email to view a ticket<br />
+- modified ticket ID format so it is easier to read and repeat<br />
+- limit view of unassigned tickets to staff<br />
+- a number of error-handling and interface changes to make Hesk even more user friendly<br />
+- a number of minor changes and fixes.</p>
+
+<p><b>Changes in 2.2</b> - 9th June 2010<br />
+- assign owners to tickets (assign tickets to individual staff members)<br />
+- admin panel shows last repliers' name<br />
+- more information can be entered into e-mails (category, message, ticket owner, custom fields)<br />
+- staff can now submit tickets<br />
+- added reporting features<br />
+- added staff private messages<br />
+- check for duplicate tracking ID<br />
+- improved ticket searching<br />
+- fixed bug where edit_post rewrites session variables when register_globals is enabled<br />
+- fixed bug where e-mails and URLs don't show correctly when editing ticket<br />
+- fixed bug where last replier didn't show correctly after deleting a post<br />
+- lock/unlock individual tickets<br />
+- new way of suggesting KB articles<br />
+- ticket history log (who closed, opened, locked or unlocked a ticket)<br />
+- more user-friendly error and success message handling<br />
+- added checks to fight CSRF-type attacks<br />
+- generate URLs that will pre-load category selection when submitting new tickets<br />
+- settings will now accept localhost URLs<br />
+- purge attachments when the ticket is deleted<br />
+- disable customer setting ticket priority level<br />
+- a number of minor changes and fixes.</p>
+
+<p><b>Changes in 2.1</b> - 7th August 2009<br />
+- Full support for multiple languages<br />
+- Knowledgebase articles can now have attachments<br />
+- Increased custom fields number to 20<br />
+- Checkboxes now supported as custom fields<br />
+- Autologin feature<br />
+- Staff can edit all ticket details<br />
+- New redirect options after replying to a ticket (settable in Profile)<br />
+- Canned responses can be appended to the message instead of replacing it<br />
+- A read-only access to private knowledgebase by all staff<br />
+- Fixed numerous small bugs and issues thanks to large code testing and screening<br />
+- Improved security<br />
+- HESK moved to <a href="https://www.hesk.com">www.hesk.com</a> Web site, links within the script updated accordingly</p>
+
+<p><b>Changes in 2.0</b> - 24th January 2009<br />
+- Updated user interface<br />
+- Fully featured knowledge base (categories, articles (counting views, able to rate), search, ...)<br />
+- Display of latest and top articles<br />
+- Before a ticket is submitted HESK will suggest matching Knowledgebase articles<br />
+- You can add notes to tickets (hidden from customer, viewable by staff)<br />
+- Limit features for staff (not just Administrator/Staff, now you can enable/disable individual features for individual users)<br />
+- Rating of staff replies (Helpful/Not helpful)<br />
+- Up to 10 custom field now<br />
+- Custom fields can be text, textarea, select or radio button<br />
+- Disable list users in admin<br />
+- Remember staff username<br />
+- Default ticket listing by status (new, waiting reply first) then priority<br />
+- Staff passwords encrypted - not simple SHA1, but multiple times<br />
+- Admin files moved to &quot;admin&quot; folder<br />
+- Added prefix to database names<br />
+- Autoclose tickets after X days<br />
+- Adjust server time to match your local time<br />
+- Updated anti-SPAM features<br />
+- And many other changes</p>
+
+<p><b>Changes in 0.94.1</b> - 25th April 2007<br />
+- Fixed an XSS vulnerability on some servers (reported by Nemanja Avramovic)<br />
+- Changed the way file uploads are handled</p>
+
+<p><b>Changes in 0.94</b> - 23rd April 2007<br />
+- Added support for custom fields (up to 5)<br />
+- Added file attachments<br />
+- Added anti-SPAM security image<br />
+- Added canned responses<br />
+- Settings are now edited from the admin panel<br />
+- New ticket statuses (New, Replied, Waiting Reply, Resolved)<br />
+- Ticket ID reminder<br />
+- And many other changes (too many to list here)</p>
+
+<p><b>Changes in 0.93.1</b> - 17th September 2005<br />
+- Fixed a security issue reported by OS2A team</p>
+
+<p><b>Version 0.93</b> - 3rd July 2005<br />
+</p>
+
+<p><b>Version 0.92</b> - 28th May 2005<br />
+</p>
+
+<p><b>Version 0.91</b> - 4th May 2005<br />
+</p>
+
+<p><b>Initial release 0.90</b> - 23rd April 2005</p>
+
+<p>&nbsp;</p>
+
+<p style="text-align:center">&copy; Copyright <a href="https://www.hesk.com">HESK.COM</a> 2005-2020. All rights reserved.</p>
+
+</div>
+</div>
+</body>
+</html>
\ No newline at end of file
diff --git a/hesk/docs/docs_style.css b/hesk/docs/docs_style.css
new file mode 100644
index 0000000..39abd1d
--- /dev/null
+++ b/hesk/docs/docs_style.css
@@ -0,0 +1,144 @@
+/* Style sheet and XHTML code
+Author: Mauricio Samy Silva http://www.maujor.com/ A Web Standard evangelist site
+City: Rio de Janeiro - Brazil
+Contact: maujorcss[at]maujor[dot]com
+Date: 2006-05-11
+*/
+body 
+{
+	margin:5px 0;
+	padding:0;
+	background:#eee;
+	color: black;
+	font : 68.8%/1.5 Verdana, Geneva, Arial, Helvetica, sans-serif;
+	text-align:center;
+}
+
+#wrapper 
+{
+	width:700px;
+	background:#fff;
+	margin:0 auto;
+	text-align:left;
+	border:1px solid #ccc;
+	padding:10px 20px;
+}
+
+h1 {font-size:1.5em;}
+
+h2 
+{
+	font-size:1.2em;
+	border-top:1px solid #999;
+	padding-top:1.8em;
+}
+
+h2.title 
+{
+	font-size:1.2em;
+	border-top:1px solid #999;
+	padding-top:1.8em;
+	color: green;
+}
+
+h3 {font-size:1.0em;}
+span.dest {color:#f00;}
+span.tip {color:#008000; font-weight:bold;}
+
+p 
+{
+	color : black;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 1.0em;
+}
+
+address 
+{
+	font-weight:bold;
+	font-style:normal;
+}
+
+ul.nobullets 
+{
+	margin:0 0 1.0em;
+	padding:0;
+	list-style:none;
+}
+
+ol li {margin-bottom:1.0em;}
+
+samp, code 
+{
+	font-size:1.3em;
+	font-weight:bold;
+}
+
+a:hover 
+{
+	color : red;
+	background:#ccc;
+	text-decoration : none;
+}
+
+table#installation 
+{
+	border-collapse:collapse;
+	margin: 5px 15px 10px -25px;
+	border: 2px solid #999;
+}
+
+table#installation thead 
+{
+	text-align:center;
+	text-transform:uppercase;
+}
+
+table#installation tr td, table#installation tr th 
+{
+	padding: 2px 5px;
+	border: 1px solid #ccc;
+}
+
+table#installation tr th 
+{
+	border-bottom-width:2px;
+	border-bottom-color:#999;
+}
+
+table#installation tr td var 
+{
+	font-weight:bold;
+	font-style:normal;
+}
+
+table#installation tr.odd 
+{
+	background: #fafafa;
+}
+
+div.error 
+{
+	border: 1px solid #cd0a0a; 
+	background: #fef1ec; 
+	color: #cd0a0a;
+	padding-left:10px;
+	padding-right:5px;
+}
+
+div.success 
+{
+	border: 1px solid #18760f; 
+	background: #e9ffdb; 
+	color: #363636;
+	padding-left:10px;
+	padding-right:5px;
+}
+
+div.notice 
+{
+	border: 1px solid #fcefa1; 
+	background: #fff9de; 
+	color: #363636;
+	padding-left:10px;
+	padding-right:5px;
+}        
\ No newline at end of file
diff --git a/hesk/docs/index.html b/hesk/docs/index.html
new file mode 100644
index 0000000..bccb5b9
--- /dev/null
+++ b/hesk/docs/index.html
@@ -0,0 +1,85 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML; 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml" lang="en">
+<head>
+<title>HESK - Documentation</title>
+<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
+<link rel="stylesheet" href="docs_style.css" />
+</head>
+
+<body>
+<div id="wrapper">
+<div id="main">
+<h1><span class="dest">HESK&trade;</span> PHP Help Desk Software</h1>
+
+<table width="100%">
+<tr>
+<td width="50%" style="text-align:left;vertical-align:top">
+ <ul class="nobullets">
+ <li>Version: 3.0.0 from 17th February 2020</li>
+ <li>Developed by: Klemen Stirn, Mike Koch</li>
+ <li><a href="https://www.hesk.com">Help Desk Software HESK</a></li>
+ <li><a href="https://www.phpjunkyard.com">Free PHP Scripts</a></li>
+ </ul>
+</td>
+<td width="50%" style="text-align:right;vertical-align:top">
+ <ul class="nobullets">
+ <li><b>HESK documentation</b></li>
+ <li><a href="step-by-step-guide.html">Step by step guide</a></li>
+ <li><a href="quick-guide.html">Quick guide</a></li>
+ <li><a href="changelog.html">Changelog</a></li>
+ </ul>
+</td>
+</tr>
+</table>
+
+<div class="notice">
+<p><b>Hey, you should probably read this...</b><p>
+<p>HESK version 3 features a brand new user interface. While we consider it stable enough for use it is likely that we didn't spot all the errors across various browsers and devices.</p>
+<p>We encourage you to report any problems and user-experience suggestions to our <a href="https://developers.phpjunkyard.com">support forum</a>.</p>
+</div>
+
+<h2 class="title" style="padding-left:20px;">Thank you for downloading HESK!</h2>
+
+<span style="padding-left:20px;">Select one of the two HESK guides based on your experience level:<br />&nbsp;</span>
+
+<ol>
+<table id="installation" width="100%">
+<thead>
+<tr>
+<th width="50%"><a href="step-by-step-guide.html">STEP BY STEP GUIDE</a></th>
+<th width="50%"><a href="quick-guide.html">QUICK START GUIDE</a></th>
+</tr>
+</thead>
+<tbody>
+<tr class="odd">
+<td>
+<br />
+ <ul>
+ <li>An easy <b>step-by-step</b> guide <b>for anyone</b></li>
+ <li>Detailed explanations and examples</li>
+ <li><a href="step-by-step-guide.html">Click here to start</a></li>
+ </ul>
+</td>
+<td>
+<br />
+ <ul>
+ <li>Best for <b>experienced webmasters</b></li>
+ <li>Short and to the point</li>
+ <li><a href="quick-guide.html">Open quick guide</a></li>
+ </ul>
+</td>
+</tr>
+</tbody>
+</table>
+</ol>
+
+<p>&nbsp;</p>
+
+<p>&nbsp;</p>
+
+<p style="text-align:center">&copy; Copyright <a href="https://www.hesk.com">HESK.COM</a> 2005-2020. All rights reserved.</p>
+
+</div>
+</div>
+</body>
+</html>
\ No newline at end of file
diff --git a/hesk/docs/license.html b/hesk/docs/license.html
new file mode 100644
index 0000000..7d808a9
--- /dev/null
+++ b/hesk/docs/license.html
@@ -0,0 +1,146 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML; 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml" lang="en">
+<head>
+<title>HESK Software End User License Agreement</title>
+<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
+<link rel="stylesheet" href="docs_style.css" />
+</head>
+
+<body>
+<div id="wrapper">
+<div id="main" style="text-align:justify">
+
+<div class="notice">
+<p><b>Notice:</b> The latest version of this agreement is published at <a href="https://www.hesk.com/eula.php" target="_blank">HESK.com EULA webpage</a></p>
+</div>
+
+<h1>HESK Software End User License Agreement</h1>
+
+<p>This End-User License Agreement (EULA) is a legal agreement between either and individual or a legal entity or association intending to use the Software (&quot;You&quot; or &quot;Customer&quot;) and HESK.COM. By installing, copying, or otherwise using the Software, You represent, warrant, and agree that You have read, understood, and agree to be bound by the terms of the EULA. If You do not agree to be bound of the EULA, or You do not have authority to bind Customer to the EULA, You may not use the Software.</p>
+
+<h2>1. Definitions</h2>
+
+<p><b>&quot;Copyright headers&quot;</b> means a written copyright notice by HESK.COM located in Software source code and normally not visible to Web Users.</p>
+
+<p><b>&quot;HESK.COM&quot;</b> (&quot;Author&quot;, &quot;We&quot;, &quot;Us&quot;) means Klemen Stirn, the author and copyrights owner of the Software, his employees, representatives and contractors.</p>
+
+<p><b>&quot;License Key&quot;</b> means the key that is used to activate special Software functions, such as the removal of Powered by links, in one or more installed copies of Software.</p>
+
+<p><b>&quot;License Manager&quot;</b> means an online tool provided by HESK.COM to holders of a valid License Key, where copies of the Software are registered for Powered by links removal.</p>
+
+<p><b>&quot;Powered by links&quot;</b> means built-in text with one or more anchor links pointing to HESK.COM website and/or website of HESK.COM contractors located at the bottom of the Software and visible to Web Users of the Software without viewing source code.</p>
+
+<p><b>&quot;Software&quot;</b> (&quot;HESK&quot;, &quot;HESK Software&quot;) means the Software that accompanies this EULA.</b></p>
+
+<p><b>&quot;Web Users&quot;</b> means individuals using or viewing the Software with a Web browser.</p>
+
+
+<h2>2. Grant of License</h2>
+
+<p>The EULA grants You the following rights: Installation and Use. You may install and use an unlimited number of copies of the Software.</p>
+
+<p>You may also modify the Software to fit Your specific needs as long as all parts of the EULA are adhered to (pay special attention to &quot;Conditions and Limitations&quot; and &quot;Removing Powered by links&quot;) and the modified Software is still considered HESK Software.</p>
+
+
+<h2>3. Conditions and Limitations</h2>
+
+<p><b>Distribution.</b><br />
+Obtain permission before redistributing this Software over the Internet or in any other medium.</p>
+
+<p><b>Separation of Components.</b><br />
+The Software is licensed as a single product. Its component parts may not be separated for other use.</p>
+
+<p><b>Software Transfer.</b><br />
+You may permanently transfer all of Your rights under this EULA, provided the recipient agrees to the terms of this EULA.</p>
+
+<p><b>Source code</b><br />
+Using the Software source code, in part or full, to create derivative work, new softwares or products is expressly forbidden. Under no circumstance is the removal of Copyright headers from the Software source code permitted.</p>
+
+<p><b>Termination.</b><br />
+Without prejudice to any other rights, the Author of the Software may terminate the EULA if You fail to comply with the terms and conditions of the EULA. In such event, You must destroy all copies of the Software and all of its component parts.</p>
+
+<p><b>Third party components.</b><br />
+The Software may contain certain components provided by third parties and released under a different license agreement. You acknowledge and agree to the terms and conditions in each such license agreement and that You are solely responsible for complying with such terms and conditions.</p>
+
+
+<h2>4. Removing Powered by links</h2>
+
+<p>You are not allowed to remove or modify the Powered by links in the Software without a valid License Key.</p>
+
+<p>Removing or modifying Powered by links without a valid a License Key means You are in a direct violation of the EULA and You may not use the Software.</p>
+
+<p>A single License Key can cover one or more copies of the Software installed, all of which must be registered in the License Manager. Access to the License Manager is provided along with a License Key.</p>
+
+<p>A License Key to remove Powered by links can be purchased here: <a href="https://www.hesk.com/buy.php">Buy a HESK License Key</a>.</p>
+
+
+<h2>5. Copyright</h2>
+
+<p>&copy; Copyright 2020 Klemen Stirn. All rights reserved.</p>
+
+<p>Some components may be copyrighted by third parties. See component source code and/or included license agreements for details. Trademarks are property of their respective owners.</p>
+
+
+<h2>6. Trademark Policy</h2>
+
+<p>HESK is a registered trademark of Klemen Stirn. Certain usages of the Trademark are fine and no specific permission from the Author is needed:</p>
+
+<ul>
+<li>there is no commercial intent behind the use,</li>
+<li>what You are referring to is in fact HESK. If someone is confused into thinking that what isn't HESK is in fact HESK, You are probably doing something wrong,</li>
+<li>there is no suggestion (through words or appearance) that Your project is approved, sponsored, or affiliated with HESK or its related projects unless it actually has been approved by and is accountable to the Author.</li>
+</ul>
+
+<p>Permission from the Author is necessary to use the HESK trademark under any circumstances other than those specifically permitted above. These include:</p>
+
+<ul>
+<li>any commercial use,</li>
+<li>use on or in relation to a Software product that includes or is built on top of a product supplied by Author, if there is any commercial intent associated with that product,</li>
+<li>use in a domain name or URL,</li>
+<li>use for merchandising purposes, e.g. on t-shirts and the like,</li>
+<li>use of a name which includes the letters HESK in relation to computer hardware or Software,</li>
+<li>services relating to any of the above.</li>
+</ul>
+
+<p>If You wish to have permission for any of the uses above or for any other use which is not specifically referred to in this policy, please contact HESK.COM to verify if Your proposed use is permissible. Permission may only be granted subject to certain conditions and these may include the requirement that You enter into an agreement with me to maintain the quality of the product and/or service which You intend to supply at a prescribed level.</p>
+
+<p>While there may be exceptions, it is very unlikely that HESK.COM will approve Trademark use in the following cases:</p>
+
+<ul>
+<li>use of a Trademark in a company name,</li>
+<li>use of a Trademark in a domain name which has a commercial intent. The commercial intent can range from promotion of a company or product, to collecting revenue generated by advertising,</li>
+<li>the calling of any Software or product by the name HESK (or another related Trademark), unless that Software or product is a substantially unmodified HESK product,</li>
+<li>use in combination with any other marks or logos. This include use of a Trademark in a manner that creates a "combined mark," or use that integrates other wording with the Trademark in a way that the public may think of the use as a new mark (for example Club HESK or HESKBooks, or in a way that by use of special fonts or presentation with nearby words or images conveys an impression that the two are tied in some way),</li>
+<li>use in combination with any product or service which is presented as being Certified or Official or formally associated with me or my products or services,</li>
+<li>use in a way which implies an endorsement where that doesn't exist, or which attempts to unfairly or confusingly capitalise on the goodwill or brand of the project,</li>
+<li>use of a Trademark in a manner that disparages HESK and is not clearly third-party parody,</li>
+<li>on or in relation to a Software product which constitutes a substantially modified version of a product supplied by HESK.com, that is to say with material changes to the code, or services relating to such a product,</li>
+<li>in a title or metatag of a web page whose sole intention or result is to influence search engine rankings or result listings, rather than for discussion, development or advocacy of the Trademarks.</li>
+</ul>
+
+
+<h2>7. Disclaimer of Warranty</h2>
+
+<p>THE PRODUCT IS PROVIDED &quot;AS IS&quot; WITH ALL FAULTS. TO THE EXTENT PERMITTED BY LAW, HESK.COM AND HESK.COM'S DISTRIBUTORS, AND LICENSORS HEREBY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES THAT THE PRODUCT IS FREE OF DEFECTS, MERCHANTABLE, FIT FOR A PARTICULAR PURPOSE AND NON-INFRINGING. YOU BEAR THE ENTIRE RISK AS TO SELECTING THE PRODUCT FOR YOUR PURPOSES AND AS TO THE QUALITY AND PERFORMANCE OF THE PRODUCT. THIS LIMITATION WILL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY.</p>
+
+
+<h2>8. Limitation of Liability</h2>
+
+<p>EXCEPT AS REQUIRED BY LAW, HESK.COM AND ITS DISTRIBUTORS, DIRECTORS, LICENSORS, CONTRIBUTORS AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN ANY WAY RELATING TO THE EULA OR THE USE OF OR INABILITY TO USE THE PRODUCT, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, LOST PROFITS, LOSS OF DATA, AND COMPUTER FAILURE OR MALFUNCTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH SUCH CLAIM IS BASED. THE HESK.COM COLLECTIVE LIABILITY UNDER THE EULA WILL NOT EXCEED THE FEES PAID BY YOU UNDER THE EULA (IF ANY).</p>
+
+
+<h2>9. Modification</h2>
+
+<p>The EULA may be modified by HESK.com at any time. The new version of the EULA becomes valid when published on HESK.COM website. You are encouraged to regularly check back for updates.</p>
+
+
+<h2>10. Other</h2>
+
+<p>The EULA is governed by the laws of Slovenia, European Union. Both You and HESK.COM submit to the jurisdiction of the courts of Slovenia. Both You and HESK.COM agree to commence any litigation that may arise hereunder in the courts located in Slovenia.</p>
+
+<p>If any provision hereof shall be held illegal, invalid or unenforceable, in whole or in part, such provision shall be modified to the minimum extent necessary to make it legal, valid and enforceable, and the legality, validity and enforceability of all other provisions of the EULA shall not be affected thereby. No delay or failure by either party to exercise or enforce at any time any right or provision hereof shall be considered a waiver thereof or of such party's right thereafter to exercise or enforce each and every right and provision of this Agreement.</p>
+
+</div>
+</div>
+</body>
+</html>
\ No newline at end of file
diff --git a/hesk/docs/quick-guide.html b/hesk/docs/quick-guide.html
new file mode 100644
index 0000000..c57499c
--- /dev/null
+++ b/hesk/docs/quick-guide.html
@@ -0,0 +1,131 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML; 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml" lang="en">
+<head>
+<title>HESK quick start guide</title>
+<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
+<link rel="stylesheet" href="docs_style.css" />
+</head>
+
+<body>
+<div id="wrapper">
+<div id="main">
+<h1><span class="dest">HESK&trade;</span> PHP Help Desk Software</h1>
+
+<table width="100%">
+<tr>
+<td width="50%" style="text-align:left;vertical-align:top">
+ <ul class="nobullets">
+ <li>Version: 3.0.0 from 17th February 2020</li>
+ <li>Developed by: Klemen Stirn, Mike Koch</li>
+ <li><a href="https://www.hesk.com">Help Desk Software HESK</a></li>
+ <li><a href="https://www.phpjunkyard.com">Free PHP Scripts</a></li>
+ </ul>
+</td>
+<td width="50%" style="text-align:right;vertical-align:top">
+ <ul class="nobullets">
+ <li><a href="index.html">HESK documentation</a></li>
+ <li><a href="step-by-step-guide.html">Step by step guide</a></li>
+ <li><b>Quick guide</b></li>
+ <li><a href="changelog.html">Changelog</a></li>
+ </ul>
+</td>
+</tr>
+</table>
+
+<div class="notice">
+<p><b>Hey, you should probably read this...</b><p>
+<p>HESK version 3 features a brand new user interface. While we consider it stable enough for use it is likely that we didn't spot all the errors across various browsers and devices.</p>
+<p>We encourage you to report any problems and user-experience suggestions to our <a href="https://developers.phpjunkyard.com">support forum</a>.</p>
+</div>
+
+<h2>HESK QUICK START GUIDE</h2>
+
+<ul class="nobullets">
+    <li><a href="#install"><b>Install HESK</b></a></li>
+    <li><a href="#upgrade">Upgrade from old HESK version</a></li>
+    <li><a href="#help">Help &amp; Support</a></li>
+</ul>
+
+<h2 id="install">&raquo; Install HESK</h2>
+
+<ol>
+<li><p>Upload HESK files to your server (https://www.example.com/helpdesk)</p></li>
+<li><p>Open <b>install</b> directory in your browser (https://www.example.com/helpdesk/install)</p></li>
+<li><p>Click <b>INSTALL HESK</b> and follow the steps to check requirements and setup MySQL</p></li>
+<li><p>Delete the <b>install</b> directory.</p></li>
+<li><p>Open <b>admin</b> directory (https://www.example.com/helpdesk/admin)</p></li>
+<li><p>The customer interface is at https://www.example.com/helpdesk</p></li>
+<li>
+<p>Things to do next:</p>
+
+<ul>
+<li><b>Profile</b> - set your name, email, signature, and a new password.</li>
+<li><b>Settings</b> - set website URL, title and get familiar with HESK settings.</li>
+<li><b>Categories</b> - create help desk categories/departments.</li>
+<li><b>Users</b> - create new staff accounts.</li>
+<li><b>Knowledgebase</b> - create knowledgebase (FAQ) categories and articles.</li>
+<li><b>Canned</b> - set reply templates (canned responses).<br />&nbsp;</li>
+</ul>
+
+</li>
+<li><p>Support HESK development by <a href="https://www.hesk.com/buy.php">purchasing a license</a></p></li>
+<li><p>Good luck with using HESK!<br />&nbsp;</p></li>
+</ol>
+
+<h2 id="upgrade">&raquo; Upgrade from old HESK version</h2>
+
+<p><b>Known upgrade issues:</b></p>
+
+<ul>
+<li>HESK language may be reset to English if new text was added.</li>
+<li>Passwords may not work after upgrade from very old versions (<a href="https://www.hesk.com/knowledgebase/?article=22">reset password</a>).</li>
+<li>If you purchased a license you may need to <a href="https://www.hesk.com/license">download a new license</a>.</li>
+</ul>
+
+<p style="font-weight:bold">Upgrade steps:</p>
+
+<ol>
+<li><p><span class="dest" style="font-weight:bold">BACKUP YOUR EXISTING HESK DATABASE AND FILES</span><br />... or don't blame me if something goes wrong.</p></li>
+<li>
+<p>Upload all HESK files to your server <b>EXCEPT</b> these (do NOT upload these files):<br />
+- hesk_settings.inc.php<br />
+- head.txt<br />
+- header.txt<br />
+- footer.txt</p>
+</li>
+<li><p>Open <b>install</b> directory in your browser (https://www.example.com/helpdesk/install)</p></li>
+<li><p>Click <b>UPDATE HESK</b> and follow instructions to update MySQL tables.</p></li>
+<li><p>Delete the <b>install</b> directory.</p></li>
+<li><p>Open the admin panel (https://www.example.com/helpdesk/admin) and log in with your username. If the password doesn't work anymore try <a href="https://www.hesk.com/knowledgebase/?article=22">resetting it</a>.</p></li>
+<li><p>Test HESK to make sure the upgrade was successful and everything works. You may need to modify your Help Desk title and Custom field settings if they are not displaying correctly.</p></li>
+<li>
+<p>If you own a HESK license you might need to <a href="https://www.hesk.com/license">download a new one</a>.</p>
+<p>If not, consider supporting HESK by <a href="https://www.hesk.com/buy.php">purchasing a license</a>.</p></li>
+<li><p>Good luck with using HESK!<br />&nbsp;</p></li>
+</ol>
+
+<h2 id="help">&raquo; Help &amp; Support</h2>
+
+<div class="notice" style="font-size:15px">
+<p style="text-align:center">For comprehensive and up-to-date help and troubleshooting guides please visit:<br />
+<a href="https://www.hesk.com/knowledgebase/"><b>HESK Knowledgebase</b></a></p>
+</div>
+
+<h2 id="translate">&raquo; Translate HESK to your language</h2>
+
+<p>Thanks to our users, who help translate HESK free of charge, multiple languages are available for HESK:</p>
+
+<p><a href="https://www.hesk.com/language/">HESK language packs</a><br />&nbsp;</p>
+
+<h2 id="other">&raquo; More FREE PHP Scripts</h2>
+
+<p>Get more FREE PHP scripts here: <a href="https://www.phpjunkyard.com/">PHP Scripts</a>.</p>
+
+<p>&nbsp;</p>
+
+<p style="text-align:center">&copy; Copyright <a href="https://www.hesk.com">HESK.COM</a> 2005-2020. All rights reserved.</p>
+
+</div>
+</div>
+</body>
+</html>
\ No newline at end of file
diff --git a/hesk/docs/step-by-step-guide.html b/hesk/docs/step-by-step-guide.html
new file mode 100644
index 0000000..ead7462
--- /dev/null
+++ b/hesk/docs/step-by-step-guide.html
@@ -0,0 +1,228 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML; 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml" lang="en">
+<head>
+<title>HESK step by step guide</title>
+<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
+<link rel="stylesheet" href="docs_style.css" />
+</head>
+
+<body>
+<div id="wrapper">
+<div id="main">
+<h1><span class="dest">HESK&trade;</span> PHP Help Desk Software</h1>
+
+<table width="100%">
+<tr>
+<td width="50%" style="text-align:left;vertical-align:top">
+ <ul class="nobullets">
+ <li>Version: 3.0.0 from 17th February 2020</li>
+ <li>Developed by: Klemen Stirn, Mike Koch</li>
+ <li><a href="https://www.hesk.com">Help Desk Software HESK</a></li>
+ <li><a href="https://www.phpjunkyard.com">Free PHP Scripts</a></li>
+ </ul>
+</td>
+<td width="50%" style="text-align:right;vertical-align:top">
+ <ul class="nobullets">
+ <li><a href="index.html">HESK documentation</a></li>
+ <li><b>Step by step guide</b></li>
+ <li><a href="quick-guide.html">Quick guide</a></li>
+ <li><a href="changelog.html">Changelog</a></li>
+ </ul>
+</td>
+</tr>
+</table>
+
+<div class="notice">
+<p><b>Hey, you should probably read this...</b><p>
+<p>HESK version 3 features a brand new user interface. While we consider it stable enough for use it is likely that we didn't spot all the errors across various browsers and devices.</p>
+<p>We encourage you to report any problems and user-experience suggestions to our <a href="https://developers.phpjunkyard.com">support forum</a>.</p>
+</div>
+
+<h2>HESK STEP BY STEP GUIDE</h2>
+
+<ul class="nobullets">
+    <li><a href="#install"><b>Install HESK</b></a></li>
+    <li><a href="#upgrade">Upgrade from old HESK version</a></li>
+    <li><a href="#help">Help &amp; Support</a></li>
+</ul>
+
+<h2 id="install">&raquo; Install HESK</h2>
+
+<div class="error">
+<p style="font-weight:bold">Please take 5 minutes to read the installation instructions carefully and completely! This will ensure a proper and easy installation.</p>
+</div>
+
+&nbsp;
+
+<div class="notice">
+<p>Before installing HESK you will need to obtain your MySQL database information, such as <b>database name</b>, <b>database user</b> and <b>password</b>.
+You need to get this information from your HOSTING COMPANY, HESK CANNOT help you find it.</p>
+</div>
+
+<p>&nbsp;<br /><span class="tip">TIP:</span> Want a hassle-free help desk working in minutes? Sign up for <a href="https://www.hesk.com/remote-help-desk.php"><b>HESK Cloud</b></a> instead.<br />&nbsp;</p>
+
+<p style="font-weight:bold">Installation steps:</p>
+
+<ol>
+<li><p>Connect with FTP to the <i>public folder</i> of your server where the rest of your Web site is.</p>
+<p><span class="tip">TIP:</span> The public folder is usually called &quot;<b>public_html</b>&quot;, &quot;www&quot;, &quot;site&quot; or &quot;htdocs&quot;.</p>
+<p><span class="tip">TIP:</span> Learn how to FTP files, read my simple <a href="https://www.phpjunkyard.com/tutorials/ftp-chmod-tutorial.php">FTP and CHMOD tutorial</a></p>
+</li>
+<li><p>Create a new folder where you will install HESK. Name it anything you like, for example, &quot;helpdesk&quot; or &quot;support&quot;.<br />
+Example: /public_html/helpdesk<br />
+Corresponding URL: https://www.example.com/helpdesk</p></li>
+<li><p>Upload all HESK files to your server. PHP files must be transferred in ASCII mode and images in BINARY mode.</p>
+<p><span class="tip">TIP:</span> Most FTP clients will select the proper transfer mode automatically so you needn't worry about this.</li>
+<li>
+<p>Open <b>hesk/install</b> in your browser, for example (modify to your URL):<br />
+https://www.example.com/helpdesk/install</p>
+</li>
+<li>
+<p>The HESK setup script will run. Click <b>INSTALL HESK</b> and follow instructions through 4 steps:</p>
+   <ul>
+   <li><b>STEP 1: License agreement</b> - read the HESK License agreement and confirm that you agree with the terms.</li>
+   <li><b>STEP 2: Check setup</b> - the script will test your server to see if all required settings are correct and advise solutions to any problems.</li>
+   <li><b>STEP 3: Database settings</b> - enter your MySQL database settings and the setup script will test them.<br />
+       <span class="dest">You need to get the correct MySQL database information from your hosting company!</span></li>
+   <li><b>STEP 4: Setup database tables</b> - everything OK, the script will install MySQL tables.<br />&nbsp;</li>
+   </ul>
+</li>
+<li>
+<p style="font-weight:bold">Before closing the upgrade script <span class="dest">DELETE the &quot;install&quot; directory from your server!</span></p>
+</li>
+<li>
+<p>Well done, now it's time to set up your help desk! Click the Continue link in the install script or open the <b>admin</b> folder in your browser, for example:<br />
+https://www.example.com/helpdesk/admin/</p>
+
+<p><span class="tip">TIP:</span> HESK passwords are CaSe SeNSiTiVe (&quot;ABCD&quot; is not the same as &quot;abcd&quot;) while usernames are not.</p>
+</li>
+
+<li><p>Click the <b>Settings</b> link in the top menu to get to the settings page (if not there already)</p></li>
+
+<li>
+<p>Take some time and get familiar with all the available settings. Most should be self-explanatory, for additional information
+about each setting click the [<a href="Javascript:void(0)"><b>?</b></a>] link for help about the current setting.</p>
+<p>Don't forget to click the <b>Save changes</b> button at the bottom of the settings page to save your settings!</p>
+</li>
+<li>
+<p>Things to do next</p>
+
+<ul>
+
+<li><p>Click the &quot;Profile&quot; link to set your name, e-mail, signature, and password.</p></li>
+
+<li><p>Add new categories (departments) on the &quot;Categories&quot; page. The default category cannot be deleted, but it can be renamed.</p></li>
+
+<li><p>To create additional staff accounts visit the &quot;Users&quot; page. The default user (Administrator) cannot be deleted.</p></li>
+
+<li><p>You can create canned responses on the &quot;Canned&quot; page. These are pre-written replies to common support questions.</p></li>
+
+<li><p>To access and manage your knowledgebase click the &quot;Knowledgebase&quot; link.</p>
+
+<p>The knowledgebase is a collection of answers to frequently asked questions (FAQ) and articles which provide self-help resources to your customers. You can arrange articles into categories and subcategories.</p>
+
+<p>A comprehensive and well-written knowledgebase can drastically reduce the number of support tickets you receive and save a lot of your time.</p></li>
+
+</ul>
+
+&nbsp;
+
+</li>
+
+<li><p>Customers can submit tickets and browse knowledgebase by visiting the main HESK folder, for example:<br />
+<b>https://www.example.com/helpdesk</b></p></li>
+
+<li><p style="font-weight:bold"><span class="dest">If you have problems/questions see the &quot;HELP and Troubleshooting&quot; section further down.</span></p></li>
+
+<li><p>Support HESK development by <a href="https://www.hesk.com/buy.php">purchasing a license</a></p></li>
+<li><p>Good luck with using HESK!<br />&nbsp;</p></li>
+</ol>
+
+<h2 id="upgrade">&raquo; Upgrading from old versions</h2>
+
+<div class="error">
+<p style="font-weight:bold">Please take 5 minutes to read the upgrade instructions carefully and completely! This will ensure a proper and easy upgrade.</p>
+</div>
+
+<p><b>Known upgrade issues</b></p>
+
+<ul>
+<li>HESK language may be reset to English if new text was added.</li>
+<li>Passwords may not work after upgrade from very old versions (<a href="https://www.hesk.com/knowledgebase/?article=22">reset password</a>).</li>
+<li>If you purchased a license you may need to <a href="https://www.hesk.com/license">download a new license</a>.</li>
+</ul>
+
+<p><span class="tip">TIP:</span> Perform the upgrade in low-traffic hours when your Web site receives the least amount of visits.</p>
+
+<div class="notice">
+<p>Your existing HESK files are contained in a single directory on your server. You will be replacing most of the contents of this directory with the contents of the folder you downloaded containing the new version of HESK.</p>
+</div>
+
+<p style="font-weight:bold">Upgrade steps:</p>
+
+<ol>
+<li>
+<p><span class="dest" style="font-weight:bold">BACKUP YOUR EXISTING HESK DATABASE AND FILES</span><br />... or don't blame me if something goes wrong.</p>
+<p><span class="tip">TIP:</span> Most hosting companies allow you to backup files and databases from the web hosting control panel. Contact your host if not sure how to do that.</p>
+</li>
+<li>
+<p>Upload and place all of the new HESK files you downloaded into your existing HESK directory on your server <b>EXCEPT</b> these (do NOT upload these files):<br />
+- hesk_settings.inc.php<br />
+- head.txt<br />
+- header.txt<br />
+- footer.txt</p>
+
+<p>Your HESK directory now contains the updated files you require for updating your copy of HESK.</p>
+
+<p><span class="tip">TIP:</span> Images must be transferred to your server in binary mode and all other HESK files in ASCII mode. Most FTP clients will select the correct transfer mode automatically.</p>
+</li>
+<li>
+<p>Open <b>hesk/install</b> in your browser, for example:<br />
+https://www.example.com/helpdesk/install</p>
+</li>
+<li>
+<p>HESK setup script will show up on the install URL. Click <b>UPDATE HESK</b> and follow instructions. The update consists of 4 steps:</p>
+   <ul>
+   <li><b>STEP 1: License agreement</b> - read the HESK License agreement and confirm that you agree with the terms.</li>
+   <li><b>STEP 2: Check setup</b> - the script will test your server to see if all required settings are correct and advise solutions to any problems.</li>
+   <li><b>STEP 3: Database settings</b> - check your MySQL database settings and the script will test them.<br />
+       <span class="dest">The settings must be the same as with your old HESK installation</span></li>
+   <li><b>STEP 4: Update database tables</b> - everything OK, the script will update existing MySQL tables.<br />&nbsp;</li>
+   </ul>
+</li>
+<li>
+<p style="font-weight:bold">Before closing the upgrade script, <span class="dest">DELETE the &quot;install&quot; directory on your server!</span></p>
+</li>
+<li><p>Open the admin panel (https://www.example.com/helpdesk/admin) and log in with your username. If the password doesn't work anymore try <a href="https://www.hesk.com/knowledgebase/?article=22">resetting it</a>.</p></li>
+<li><p>Test HESK to make sure the upgrade was successful and everything works. You may need to modify your Help Desk title and Custom field settings if they are not displaying correctly.</p></li>
+<li>
+<p>If you own a HESK license you might need to <a href="https://www.hesk.com/license">download a new one</a>.</p>
+<p>If not, consider supporting HESK by <a href="https://www.hesk.com/buy.php">purchasing a license</a>.</p></li>
+<li><p>Good luck with using HESK!<br />&nbsp;</p></li>
+</ol>
+
+<h2 id="help">&raquo; HELP and Troubleshooting</h2>
+
+<div class="notice" style="font-size:15px">
+<p style="text-align:center">For comprehensive and up-to-date help and troubleshooting guides please visit:<br />
+<a href="https://www.hesk.com/knowledgebase/"><b>HESK Knowledgebase</b></a></p>
+</div>
+
+<h2 id="translate">&raquo; Translate HESK to your language</h2>
+
+<p>Thanks to our users, who help translate HESK free of charge, multiple languages are available for HESK:</p>
+
+<p><a href="https://www.hesk.com/language/">HESK language packs</a><br />&nbsp;</p>
+
+<h2 id="other">&raquo; More FREE PHP Scripts</h2>
+
+<p>Get more FREE PHP scripts here: <a href="https://www.phpjunkyard.com/">PHP Scripts</a>.</p>
+
+<p>&nbsp;</p>
+
+<p style="text-align:center">&copy; Copyright <a href="https://www.hesk.com">HESK.COM</a> 2005-2020. All rights reserved.</p>
+
+</div>
+</div>
+</body>
+</html>
\ No newline at end of file
diff --git a/hesk/download_attachment.php b/hesk/download_attachment.php
new file mode 100644
index 0000000..59ac781
--- /dev/null
+++ b/hesk/download_attachment.php
@@ -0,0 +1,154 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','./');
+
+// Get all the required files and functions
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+
+// Are we in maintenance mode? (check customers only)
+if ( empty($_SESSION['id']) )
+{
+	hesk_check_maintenance();
+}
+
+// Knowledgebase attachments
+if ( isset($_GET['kb_att']) )
+{
+	// Attachment ID
+	$att_id = intval( hesk_GET('kb_att') ) or hesk_error($hesklang['id_not_valid']);
+
+	// Connect to database
+	hesk_dbConnect();
+
+	// Get attachment info
+	$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_attachments` WHERE `att_id`='{$att_id}' LIMIT 1");
+	if (hesk_dbNumRows($res) != 1)
+	{
+		hesk_error($hesklang['id_not_valid'].' (att_id)');
+	}
+	$file = hesk_dbFetchAssoc($res);
+
+    // Is this person allowed access to this attachment?
+	$res = hesk_dbQuery("SELECT `t1`.`type` as `cat_type`, `t2`.`type` as `art_type`
+						FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t2`
+                        JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t1`
+                        ON `t2`.`catid` = `t1`.`id`
+                        WHERE (`t2`.`attachments` LIKE '{$att_id}#%' OR `t2`.`attachments` LIKE '%,{$att_id}#%' )
+                        LIMIT 1");
+
+    // If no attachment found, throw an error
+	if (hesk_dbNumRows($res) != 1)
+	{
+		hesk_error($hesklang['id_not_valid'].' (no_art)');
+	}
+	$row = hesk_dbFetchAssoc($res);
+
+    // Private or draft article or category?
+    if ($row['cat_type'] || $row['art_type'])
+    {
+		if ( empty($_SESSION['id']) )
+		{
+			// This is a staff-only attachment
+			hesk_error($hesklang['attpri']);
+		}
+		elseif ($row['art_type'] == 2)
+		{
+			// Need permission to manage KB to access draft attachments
+			require(HESK_PATH . 'inc/admin_functions.inc.php');
+			hesk_checkPermission('can_man_kb');
+		}
+    }
+}
+
+// Ticket attachments
+else
+{
+	// Attachmend ID and ticket tracking ID
+    $att_id = intval( hesk_GET('att_id', 0) ) or die($hesklang['id_not_valid']);
+	$tic_id = hesk_cleanID() or die("$hesklang[int_error]: $hesklang[no_trackID]");
+
+	// Connect to database
+	hesk_dbConnect();
+
+	// Get attachment info
+	$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` WHERE `att_id`='{$att_id}' LIMIT 1");
+	if (hesk_dbNumRows($res) != 1)
+	{
+		hesk_error($hesklang['id_not_valid'].' (att_id)');
+	}
+	$file = hesk_dbFetchAssoc($res);
+
+	// Is ticket ID valid for this attachment?
+	if ($file['ticket_id'] != $tic_id)
+	{
+	    hesk_error($hesklang['trackID_not_found']);
+	}
+
+	// Verify email address match if needed
+	if ( empty($_SESSION['id']) )
+    {
+    	hesk_verifyEmailMatch($tic_id);
+
+		// Only staff may download attachments to notes
+		if ($file['type'])
+		{
+        	hesk_error($hesklang['perm_deny']);
+		}
+    }
+}
+
+// Path of the file on the server
+$realpath = $hesk_settings['attach_dir'] . '/' . $file['saved_name'];
+
+// Perhaps the file has been deleted?
+if ( ! file_exists($realpath))
+{
+	hesk_error($hesklang['attdel']);
+}
+
+// Send the file as an attachment to prevent malicious code from executing
+header("Pragma: "); # To fix a bug in IE when running https
+header("Cache-Control: "); # To fix a bug in IE when running https
+header('Content-Description: File Transfer');
+header('Content-Type: application/octet-stream');
+header('Content-Length: ' . $file['size']);
+header('Content-Disposition: attachment; filename=' . $file['real_name']);
+
+// For larger files use chunks, smaller ones can be read all at once
+$chunksize = 1048576; // = 1024 * 1024 (1 Mb)
+if ($file['size'] > $chunksize)
+{
+	$handle = fopen($realpath, 'rb');
+	$buffer = '';
+	while ( ! feof($handle))
+    {
+        set_time_limit(300);
+		$buffer = fread($handle, $chunksize);
+		echo $buffer;
+		flush();
+	}
+	fclose($handle);
+}
+else
+{
+	readfile($realpath);
+}
+
+exit();
+?>
diff --git a/hesk/file_limits.php b/hesk/file_limits.php
new file mode 100644
index 0000000..8c82ac2
--- /dev/null
+++ b/hesk/file_limits.php
@@ -0,0 +1,80 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','./');
+
+// Get all the required files and functions
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+?>
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML; 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml" lang="en">
+<head>
+<title><?php echo $hesklang['ful']; ?></title>
+<meta http-equiv="Content-Type" content="text/html;charset=<?php echo $hesklang['ENCODING']; ?>" />
+<style type="text/css">
+body
+{
+	margin:5px 5px;
+	padding:0;
+	background:#fff;
+	color: black;
+	font : 68.8%/1.5 Verdana, Geneva, Arial, Helvetica, sans-serif;
+	text-align:left;
+}
+
+p
+{
+	color : black;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 1.0em;
+}
+h3
+{
+	color : #AF0000;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-weight: bold;
+	font-size: 1.0em;
+	text-align:left;
+}
+</style>
+</head>
+<body>
+
+<h3><?php echo $hesklang['ful']; ?></h3>
+
+<table border="0" cellspacing="1" cellpadding="3">
+<tr>
+<td valign="top">&raquo;</td>
+<td valign="top"><?php echo $hesklang['nat']; ?> <b><?php echo $hesk_settings['attachments']['max_number']; ?></b></td>
+</tr>
+<tr>
+<td valign="top">&raquo;</td>
+<td valign="top"><?php echo $hesklang['mfs']; ?> <b><?php echo hesk_formatBytes($hesk_settings['attachments']['max_size']); ?></b></td>
+</tr>
+<tr>
+<td valign="top">&raquo;</td>
+<td valign="top"><?php echo $hesklang['ufl']; ?>
+<p><?php echo implode(', ', $hesk_settings['attachments']['allowed_types']); ?></p>
+</td>
+</tr>
+</table>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()"><?php echo $hesklang['cwin']; ?></a></p>
+
+<p>&nbsp;</p>
+
+</body>
+
+</html>
diff --git a/hesk/fonts/Lato-Bold.eot b/hesk/fonts/Lato-Bold.eot
new file mode 100644
index 0000000..3b814bf
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diff --git a/hesk/fonts/Lato-Bold.ttf b/hesk/fonts/Lato-Bold.ttf
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index 0000000..1923614
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diff --git a/hesk/fonts/Lato-Bold.woff b/hesk/fonts/Lato-Bold.woff
new file mode 100644
index 0000000..e3151a1
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diff --git a/hesk/fonts/Lato-Bold.woff2 b/hesk/fonts/Lato-Bold.woff2
new file mode 100644
index 0000000..2eecae9
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diff --git a/hesk/fonts/Lato-Regular.eot b/hesk/fonts/Lato-Regular.eot
new file mode 100644
index 0000000..b18e3ca
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diff --git a/hesk/fonts/Lato-Regular.ttf b/hesk/fonts/Lato-Regular.ttf
new file mode 100644
index 0000000..9c5d904
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diff --git a/hesk/fonts/Lato-Regular.woff b/hesk/fonts/Lato-Regular.woff
new file mode 100644
index 0000000..cbf37e9
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diff --git a/hesk/fonts/Lato-Regular.woff2 b/hesk/fonts/Lato-Regular.woff2
new file mode 100644
index 0000000..c9ec687
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diff --git a/hesk/footer.txt b/hesk/footer.txt
new file mode 100644
index 0000000..8a037b5
--- /dev/null
+++ b/hesk/footer.txt
@@ -0,0 +1 @@
+<!-- Custom code to be included before </body> tag -->
\ No newline at end of file
diff --git a/hesk/head.txt b/hesk/head.txt
new file mode 100644
index 0000000..899d976
--- /dev/null
+++ b/hesk/head.txt
@@ -0,0 +1 @@
+<!-- Custom code to be included before </head> tag -->
\ No newline at end of file
diff --git a/hesk/header.txt b/hesk/header.txt
new file mode 100644
index 0000000..242ca97
--- /dev/null
+++ b/hesk/header.txt
@@ -0,0 +1 @@
+<!-- Custom code to be included after <body> tag -->
\ No newline at end of file
diff --git a/hesk/hesk_settings.inc.php b/hesk/hesk_settings.inc.php
new file mode 100644
index 0000000..3b57450
--- /dev/null
+++ b/hesk/hesk_settings.inc.php
@@ -0,0 +1,208 @@
+<?php
+// Settings file for HESK 3.0.0
+
+// ==> GENERAL
+
+// --> General settings
+$hesk_settings['site_title']='Website';
+$hesk_settings['site_url']='http://www.example.com';
+$hesk_settings['hesk_title']='Help Desk';
+$hesk_settings['hesk_url']='http://www.example.com/helpdesk';
+$hesk_settings['webmaster_mail']='support@example.com';
+$hesk_settings['noreply_mail']='support@example.com';
+$hesk_settings['noreply_name']='Help Desk';
+$hesk_settings['site_theme']='hesk3';
+
+// --> Language settings
+$hesk_settings['can_sel_lang']=0;
+$hesk_settings['language']='English';
+$hesk_settings['languages']=array(
+'English' => array('folder'=>'en','hr'=>'------ Reply above this line ------'),
+);
+
+// --> Database settings
+$hesk_settings['db_host']='localhost';
+$hesk_settings['db_name']='hesk';
+$hesk_settings['db_user']='test';
+$hesk_settings['db_pass']='test';
+$hesk_settings['db_pfix']='hesk_';
+$hesk_settings['db_vrsn']=0;
+
+
+// ==> HELP DESK
+
+// --> Help desk settings
+$hesk_settings['admin_dir']='admin';
+$hesk_settings['attach_dir']='attachments';
+$hesk_settings['cache_dir']='cache';
+$hesk_settings['max_listings']=20;
+$hesk_settings['print_font_size']=12;
+$hesk_settings['autoclose']=0;
+$hesk_settings['max_open']=0;
+$hesk_settings['new_top']=0;
+$hesk_settings['reply_top']=0;
+
+// --> Features
+$hesk_settings['autologin']=1;
+$hesk_settings['autoassign']=1;
+$hesk_settings['require_email']=1;
+$hesk_settings['require_owner']=0;
+$hesk_settings['require_subject']=1;
+$hesk_settings['require_message']=1;
+$hesk_settings['custclose']=1;
+$hesk_settings['custopen']=1;
+$hesk_settings['rating']=1;
+$hesk_settings['cust_urgency']=1;
+$hesk_settings['sequential']=1;
+$hesk_settings['time_worked']=1;
+$hesk_settings['spam_notice']=1;
+$hesk_settings['list_users']=0;
+$hesk_settings['debug_mode']=0;
+$hesk_settings['short_link']=0;
+$hesk_settings['select_cat']=0;
+$hesk_settings['select_pri']=0;
+$hesk_settings['cat_show_select']=15;
+
+// --> SPAM prevention
+$hesk_settings['secimg_use']=1;
+$hesk_settings['secimg_sum']='13N4BRS4WW';
+$hesk_settings['recaptcha_use']=0;
+$hesk_settings['recaptcha_public_key']='';
+$hesk_settings['recaptcha_private_key']='';
+$hesk_settings['question_use']=0;
+$hesk_settings['question_ask']='Type <i>PB6YM</i> here to fight SPAM:';
+$hesk_settings['question_ans']='PB6YM';
+
+// --> Security
+$hesk_settings['attempt_limit']=6;
+$hesk_settings['attempt_banmin']=60;
+$hesk_settings['reset_pass']=1;
+$hesk_settings['email_view_ticket']=1;
+$hesk_settings['x_frame_opt']=1;
+$hesk_settings['force_ssl']=0;
+
+// --> Attachments
+$hesk_settings['attachments']=array (
+'use' => 1,
+'max_number' => 2,
+'max_size' => 2097152,
+'allowed_types' => array('.gif','.jpg','.png','.zip','.rar','.csv','.doc','.docx','.xls','.xlsx','.txt','.pdf')
+);
+
+
+// ==> KNOWLEDGEBASE
+
+// --> Knowledgebase settings
+$hesk_settings['kb_enable']=1;
+$hesk_settings['kb_wysiwyg']=1;
+$hesk_settings['kb_search']=2;
+$hesk_settings['kb_search_limit']=10;
+$hesk_settings['kb_views']=0;
+$hesk_settings['kb_date']=0;
+$hesk_settings['kb_recommendanswers']=1;
+$hesk_settings['kb_rating']=1;
+$hesk_settings['kb_substrart']=200;
+$hesk_settings['kb_cols']=2;
+$hesk_settings['kb_numshow']=3;
+$hesk_settings['kb_popart']=6;
+$hesk_settings['kb_latest']=6;
+$hesk_settings['kb_index_popart']=6;
+$hesk_settings['kb_index_latest']=0;
+$hesk_settings['kb_related']=5;
+
+
+// ==> EMAIL
+
+// --> Email sending
+$hesk_settings['smtp']=0;
+$hesk_settings['smtp_host_name']='mail.example.com';
+$hesk_settings['smtp_host_port']=25;
+$hesk_settings['smtp_timeout']=20;
+$hesk_settings['smtp_ssl']=0;
+$hesk_settings['smtp_tls']=0;
+$hesk_settings['smtp_user']='';
+$hesk_settings['smtp_password']='';
+
+// --> Email piping
+$hesk_settings['email_piping']=0;
+
+// --> POP3 Fetching
+$hesk_settings['pop3']=0;
+$hesk_settings['pop3_job_wait']=15;
+$hesk_settings['pop3_host_name']='mail.example.com';
+$hesk_settings['pop3_host_port']=110;
+$hesk_settings['pop3_tls']=0;
+$hesk_settings['pop3_keep']=0;
+$hesk_settings['pop3_user']='';
+$hesk_settings['pop3_password']='';
+
+// --> IMAP Fetching
+$hesk_settings['imap']=0;
+$hesk_settings['imap_job_wait']=15;
+$hesk_settings['imap_host_name']='mail.example.com';
+$hesk_settings['imap_host_port']=993;
+$hesk_settings['imap_enc']='ssl';
+$hesk_settings['imap_keep']=0;
+$hesk_settings['imap_user']='';
+$hesk_settings['imap_password']='';
+
+// --> Email loops
+$hesk_settings['loop_hits']=5;
+$hesk_settings['loop_time']=300;
+
+// --> Detect email typos
+$hesk_settings['detect_typos']=1;
+$hesk_settings['email_providers']=array('aim.com','aol.co.uk','aol.com','att.net','bellsouth.net','blueyonder.co.uk','bt.com','btinternet.com','btopenworld.com','charter.net','comcast.net','cox.net','earthlink.net','email.com','facebook.com','fastmail.fm','free.fr','freeserve.co.uk','gmail.com','gmx.at','gmx.ch','gmx.com','gmx.de','gmx.fr','gmx.net','gmx.us','googlemail.com','hotmail.be','hotmail.co.uk','hotmail.com','hotmail.com.ar','hotmail.com.mx','hotmail.de','hotmail.es','hotmail.fr','hushmail.com','icloud.com','inbox.com','laposte.net','lavabit.com','list.ru','live.be','live.co.uk','live.com','live.com.ar','live.com.mx','live.de','live.fr','love.com','lycos.com','mac.com','mail.com','mail.ru','me.com','msn.com','nate.com','naver.com','neuf.fr','ntlworld.com','o2.co.uk','online.de','orange.fr','orange.net','outlook.com','pobox.com','prodigy.net.mx','qq.com','rambler.ru','rocketmail.com','safe-mail.net','sbcglobal.net','t-online.de','talktalk.co.uk','tiscali.co.uk','verizon.net','virgin.net','virginmedia.com','wanadoo.co.uk','wanadoo.fr','yahoo.co.id','yahoo.co.in','yahoo.co.jp','yahoo.co.kr','yahoo.co.uk','yahoo.com','yahoo.com.ar','yahoo.com.mx','yahoo.com.ph','yahoo.com.sg','yahoo.de','yahoo.fr','yandex.com','yandex.ru','ymail.com');
+
+// --> Notify customer when
+$hesk_settings['notify_new']=1;
+$hesk_settings['notify_skip_spam']=1;
+$hesk_settings['notify_spam_tags']=array('Spam?}','***SPAM***','[SPAM]','SPAM-LOW:','SPAM-MED:');
+$hesk_settings['notify_closed']=1;
+
+// --> Other
+$hesk_settings['strip_quoted']=1;
+$hesk_settings['eml_req_msg']=0;
+$hesk_settings['save_embedded']=1;
+$hesk_settings['multi_eml']=0;
+$hesk_settings['confirm_email']=0;
+$hesk_settings['open_only']=1;
+
+// ==> TICKET LIST
+
+$hesk_settings['ticket_list']=array('trackid','lastchange','name','subject','status','lastreplier');
+
+// --> Other
+$hesk_settings['submittedformat']=2;
+$hesk_settings['updatedformat']=2;
+
+
+// ==> MISC
+
+// --> Date & Time
+$hesk_settings['timezone']='UTC';
+$hesk_settings['timeformat']='Y-m-d H:i:s';
+
+// --> Other
+$hesk_settings['ip_whois']='https://whois.domaintools.com/{IP}';
+$hesk_settings['maintenance_mode']=0;
+$hesk_settings['alink']=1;
+$hesk_settings['submit_notice']=0;
+$hesk_settings['online']=0;
+$hesk_settings['online_min']=10;
+$hesk_settings['check_updates']=1;
+
+
+#############################
+#     DO NOT EDIT BELOW     #
+#############################
+$hesk_settings['hesk_version']='3.0.0';
+if ($hesk_settings['debug_mode'])
+{
+    error_reporting(E_ALL);
+}
+else
+{
+    error_reporting(0);
+}
+if (!defined('IN_SCRIPT')) {die('Invalid attempt!');}
diff --git a/hesk/img/branch.gif b/hesk/img/branch.gif
new file mode 100644
index 0000000..32e0f68
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diff --git a/hesk/img/branchbottom.gif b/hesk/img/branchbottom.gif
new file mode 100644
index 0000000..55ceb45
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diff --git a/hesk/img/branchtop.gif b/hesk/img/branchtop.gif
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index 0000000..f6bd127
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diff --git a/hesk/img/chevron-down.svg b/hesk/img/chevron-down.svg
new file mode 100644
index 0000000..d6c9cf3
--- /dev/null
+++ b/hesk/img/chevron-down.svg
@@ -0,0 +1,3 @@
+<svg xmlns="http://www.w3.org/2000/svg" width="8" height="6" viewBox="0 0 8 6">
+    <path fill="#26282A" fill-rule="evenodd" d="M4.303 5.07l3.553-3.552a.434.434 0 0 0 .128-.309A.434.434 0 0 0 7.856.9L7.595.64a.437.437 0 0 0-.618 0L3.994 3.622 1.007.635a.434.434 0 0 0-.618 0L.128.897A.434.434 0 0 0 0 1.206c0 .117.045.226.128.309L3.684 5.07a.434.434 0 0 0 .31.127.434.434 0 0 0 .31-.127z"/>
+</svg>
diff --git a/hesk/img/hero-bg.png b/hesk/img/hero-bg.png
new file mode 100644
index 0000000..db578fc
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diff --git a/hesk/img/index.htm b/hesk/img/index.htm
new file mode 100644
index 0000000..d79f2c9
--- /dev/null
+++ b/hesk/img/index.htm
@@ -0,0 +1,8 @@
+<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
+<HTML><HEAD>
+<TITLE>403 Forbidden</TITLE>
+</HEAD><BODY>
+<H1>Forbidden</H1>
+You don't have permission to access this folder.<P>
+<hr />
+</BODY></HTML>
\ No newline at end of file
diff --git a/hesk/img/label-critical.svg b/hesk/img/label-critical.svg
new file mode 100644
index 0000000..ef60f16
--- /dev/null
+++ b/hesk/img/label-critical.svg
@@ -0,0 +1,3 @@
+<svg xmlns="http://www.w3.org/2000/svg" width="16" height="12" viewBox="0 0 16 12">
+    <path fill="#e64342" fill-rule="nonzero" d="M12.992 6L16 12H1.719C.769 12 0 11.232 0 10.286V1.714C0 .768.77 0 1.719 0H16l-3.008 6z"/>
+</svg>
diff --git a/hesk/img/label-high.svg b/hesk/img/label-high.svg
new file mode 100644
index 0000000..5302b5b
--- /dev/null
+++ b/hesk/img/label-high.svg
@@ -0,0 +1,3 @@
+<svg xmlns="http://www.w3.org/2000/svg" width="16" height="12" viewBox="0 0 16 12">
+    <path fill="#ffc200" fill-rule="nonzero" d="M12.992 6L16 12H1.719C.769 12 0 11.232 0 10.286V1.714C0 .768.77 0 1.719 0H16l-3.008 6z"/>
+</svg>
diff --git a/hesk/img/label-low.svg b/hesk/img/label-low.svg
new file mode 100644
index 0000000..625ec01
--- /dev/null
+++ b/hesk/img/label-low.svg
@@ -0,0 +1,3 @@
+<svg xmlns="http://www.w3.org/2000/svg" width="16" height="12" viewBox="0 0 16 12">
+    <path fill="#959EB0" fill-rule="nonzero" d="M12.992 6L16 12H1.719C.769 12 0 11.232 0 10.286V1.714C0 .768.77 0 1.719 0H16l-3.008 6z"/>
+</svg>
diff --git a/hesk/img/label-medium.svg b/hesk/img/label-medium.svg
new file mode 100644
index 0000000..e17a6c4
--- /dev/null
+++ b/hesk/img/label-medium.svg
@@ -0,0 +1,3 @@
+<svg xmlns="http://www.w3.org/2000/svg" width="16" height="12" viewBox="0 0 16 12">
+    <path fill="#38bc7d" fill-rule="nonzero" d="M12.992 6L16 12H1.719C.769 12 0 11.232 0 10.286V1.714C0 .768.77 0 1.719 0H16l-3.008 6z"/>
+</svg>
diff --git a/hesk/img/line.gif b/hesk/img/line.gif
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diff --git a/hesk/img/loading.gif b/hesk/img/loading.gif
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diff --git a/hesk/img/minus.gif b/hesk/img/minus.gif
new file mode 100644
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diff --git a/hesk/img/minusbottom.gif b/hesk/img/minusbottom.gif
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diff --git a/hesk/img/minustop.gif b/hesk/img/minustop.gif
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diff --git a/hesk/img/plus.gif b/hesk/img/plus.gif
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+        <path d="M8 12.438L3.056 15 4 9.573 0 5.729l5.528-.791L8 0z"/>
+    </g>
+</symbol><symbol id="icon-star-stroke" viewBox="0 0 84 15">
+    <path d="M76 12.438L71.056 15 72 9.573l-4-3.844 5.528-.791L76 0l2.472 4.938L84 5.729l-4 3.844.944 5.427L76 12.438zm0-1.529l3.122 1.618-.596-3.426 2.525-2.427-3.49-.5L76 3.057l-1.56 3.117-3.491.5 2.525 2.427-.596 3.426L76 10.91zm-17 1.529L54.056 15 55 9.573l-4-3.844 5.528-.791L59 0l2.472 4.938L67 5.729l-4 3.844.944 5.427L59 12.438zm0-1.529l3.122 1.618-.596-3.426 2.525-2.427-3.49-.5L59 3.057l-1.56 3.117-3.491.5 2.525 2.427-.596 3.426L59 10.91zm-17 1.529L37.056 15 38 9.573l-4-3.844 5.528-.791L42 0l2.472 4.938L50 5.729l-4 3.844.944 5.427L42 12.438zm0-1.529l3.122 1.618-.596-3.426 2.525-2.427-3.49-.5L42 3.057l-1.56 3.117-3.491.5 2.525 2.427-.596 3.426L42 10.91zm-17 1.529L20.056 15 21 9.573l-4-3.844 5.528-.791L25 0l2.472 4.938L33 5.729l-4 3.844.944 5.427L25 12.438zm0-1.529l3.122 1.618-.596-3.426 2.525-2.427-3.49-.5L25 3.057l-1.56 3.117-3.491.5 2.525 2.427-.596 3.426L25 10.91zM8 12.438L3.056 15 4 9.573 0 5.729l5.528-.791L8 0l2.472 4.938L16 5.729l-4 3.844.944 5.427L8 12.438zm0-1.529l3.122 1.618-.596-3.426 2.525-2.427-3.49-.5L8 3.057 6.44 6.174l-3.491.5 2.525 2.427-.596 3.426L8 10.91z" fill-rule="evenodd"/>
+</symbol><symbol id="icon-status" viewBox="0 0 14 16">
+    <path fill-rule="evenodd" d="M1.527 14.545V0h1.455v.727h10.272l-2.18 4.364 2.181 4.364H2.982v5.09h.727V16H.8v-1.455h.727zM2.982 8h7.92L9.447 5.091l1.454-2.91h-7.92V8z"/>
+</symbol><symbol id="icon-submit-ticket" viewBox="0 0 19 23">
+    <path d="M12.508.5l5.628 5.628v14.524a2.015 2.015 0 0 1-2.015 2.015H2.015A2.015 2.015 0 0 1 0 20.652V2.515C0 1.402.902.5 2.015.5h10.493zm-2.433 2.015h-8.06v18.137h14.106V8.56h-4.03a2.015 2.015 0 0 1-2.015-2.015l-.001-4.03zm0 7.053v3.023h3.023v2.015h-3.022v3.023H8.06v-3.023H5.038v-2.015H8.06V9.568h2.015zm2.015-6.636v3.613h3.614L12.09 2.932z"/>
+</symbol><symbol id="icon-support" viewBox="0 0 40 40">
+    <path fill-rule="evenodd" d="M25.014 22.049h2.159v5.224h-2.159V22.05zm1.08-.42c-.793 0-1.3-.478-1.3-1.099 0-.62.507-1.098 1.3-1.098.792 0 1.299.44 1.299 1.06 0 .66-.507 1.137-1.3 1.137zM13.825 9.705c.745 0 1.26.487 1.26 1.127 0 .63-.515 1.146-1.26 1.146s-1.261-.516-1.261-1.146c0-.64.516-1.127 1.26-1.127zm-.392-2.913c-.41 0-.793.248-.993.65l-1.7-.85c.487-.918 1.451-1.548 2.98-1.548 1.499 0 2.617.63 2.617 1.824 0 1.461-1.529 1.72-1.529 2.455h-1.967c0-1.156 1.232-1.5 1.232-2.082 0-.296-.286-.449-.64-.449zm14.498 6.928H40v19.335h-4.312V40l-7.857-6.945H12.068V19.423L4.312 26.28v-6.946H0V0h27.932v13.72zm-16.65 3.27h.786v-3.27h13.52V2.344H2.344V16.99h4.312v4.088l4.625-4.088zm26.374 13.721V16.064H14.412v14.647H28.72l4.625 4.089v-4.09h4.312z"/>
+</symbol><symbol id="icon-tag" viewBox="0 0 16 12">
+    <path fill-rule="evenodd" d="M5.238.3h9.327C15.358.3 16 .942 16 1.735v8.61c0 .792-.642 1.434-1.435 1.434H5.238c-.362 0-.525-.134-.858-.49a7.035 7.035 0 0 1-.41-.486L0 6.04l.383-.459 3.551-4.258a5.836 5.836 0 0 1 .475-.584C4.686.45 4.891.3 5.24.3zm.108 1.541a5.826 5.826 0 0 0-.274.353L1.868 6.04 5.09 9.908a6.324 6.324 0 0 0 .37.436h9.104v-8.61H5.441c-.029.032-.061.067-.095.107zm3.32 4.546L11.753 3.3l1.017 1.017-4.104 4.104L6 5.755l1.017-1.017 1.649 1.65z"/>
+</symbol><symbol id="icon-team" viewBox="0 0 24 17">
+    <path fill-rule="evenodd" d="M16.079 9.659a8.437 8.437 0 0 0-2.294-1.496c.311-.31.58-.663.796-1.048a2.677 2.677 0 0 0 3.768-2.44 2.677 2.677 0 0 0-3.866-2.395A4.818 4.818 0 0 0 12.91.707 4.752 4.752 0 0 1 15.41 0a4.786 4.786 0 0 1 4.78 4.78c0 1.32-.537 2.517-1.405 3.383 2.962 1.303 5.035 4.265 5.035 7.702 0 .582-.472 1.053-1.054 1.053h-5c.582 0 1.054-.471 1.054-1.053 0-.343-.021-.682-.061-1.015h2.672a6.318 6.318 0 0 0-5.352-5.191zm-4.294-1.496c2.962 1.303 5.035 4.265 5.035 7.702 0 .582-.472 1.053-1.054 1.053H1.053A1.053 1.053 0 0 1 0 15.865c0-3.437 2.073-6.399 5.034-7.702A4.766 4.766 0 0 1 3.63 4.781 4.786 4.786 0 0 1 8.409 0a4.786 4.786 0 0 1 4.782 4.78c0 1.32-.538 2.517-1.406 3.383zM8.375 2A2.677 2.677 0 0 0 5.7 4.674C5.7 6.15 6.9 7.35 8.374 7.35c1.475 0 2.675-1.2 2.675-2.675C11.049 3.2 9.849 2 8.374 2zM2.1 14.95h12.43A6.313 6.313 0 0 0 8.316 9.7 6.313 6.313 0 0 0 2.1 14.95z"/>
+</symbol><symbol id="icon-templates" viewBox="0 0 20 20">
+    <path fill-rule="evenodd" d="M17.852 8l1.356.753c1.056.587 1.056 1.907 0 2.494L17.852 12l1.356.753c1.056.587 1.056 1.907 0 2.494l-8.051 4.473c-.673.373-1.641.373-2.314 0l-8.05-4.473c-1.057-.587-1.057-1.907 0-2.494L2.147 12l-1.356-.753c-1.056-.587-1.056-1.907 0-2.494L2.148 8 .792 7.247C-.264 6.66-.264 5.34.792 4.753L8.843.28c.673-.373 1.641-.373 2.314 0l8.05 4.473c1.057.587 1.057 1.907 0 2.494L17.853 8zm-2.059 1.144l-4.636 2.576c-.673.373-1.641.373-2.314 0L4.207 9.144 2.667 10l7.148 3.971a.616.616 0 0 0 .37 0L17.334 10l-1.541-.856zm0 4l-4.636 2.576c-.673.373-1.641.373-2.314 0l-4.636-2.576-1.54.856 7.148 3.971a.616.616 0 0 0 .37 0L17.334 14l-1.541-.856zM10.185 2.029a.616.616 0 0 0-.37 0L2.666 6l7.149 3.971a.616.616 0 0 0 .37 0L17.334 6l-7.149-3.971z"/>
+</symbol><symbol id="icon-tick" viewBox="0 0 11 8">
+    <path fill-rule="evenodd" d="M9.043 0L3.246 5.128 1.623 3.692 0 5.128 3.246 8l7.42-6.564z"/>
+</symbol><symbol id="icon-tickets" viewBox="0 0 18 22">
+    <path fill-rule="evenodd" d="M15 3h1a2 2 0 0 1 2 2v15a2 2 0 0 1-2 2H2a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2h1a2 2 0 0 1 2-2h.996C6.748.363 7.839 0 9 0c1.16 0 2.252.363 3.004 1H13a2 2 0 0 1 2 2zM3.268 5H2v15h14V5h-1.268A2 2 0 0 1 13 6H5a2 2 0 0 1-1.732-1zm3.889-2.345l-.3.345H5v1h8V3h-1.858l-.299-.345C10.515 2.277 9.811 2 9 2c-.81 0-1.515.277-1.843.655zM5 15v-2h6v2H5zm0-4V9h8v2H5z"/>
+</symbol><symbol id="icon-tools" viewBox="0 0 22 22">
+    <path fill-rule="evenodd" d="M19.566 13.369a.856.856 0 0 0-.607-.254h-.002a.856.856 0 0 0-.607.252l-2.09 2.097a.86.86 0 0 0 .001 1.216.856.856 0 0 0 1.213-.001l1.481-1.487.799.806c.664.668.665 1.755.003 2.424l-1.339 1.351a1.701 1.701 0 0 1-1.214.509h-.003c-.459 0-.89-.18-1.213-.504l-3.782-3.785 8.481-8.48A4.376 4.376 0 0 0 21.974 4.4c0-1.176-.457-2.28-1.287-3.112A4.358 4.358 0 0 0 17.582 0a4.359 4.359 0 0 0-3.106 1.29l-3.483 3.489-3.754-3.766A3.404 3.404 0 0 0 4.812.003h-.003A3.4 3.4 0 0 0 2.384 1.01L1.026 2.37a3.445 3.445 0 0 0 0 4.86l3.762 3.766L2.2 13.588a.857.857 0 0 0-.22.377l-1.928 6.94a.86.86 0 0 0 1.06 1.057l6.744-1.919a.853.853 0 0 0 .547-.249l2.588-2.587 3.783 3.786A3.403 3.403 0 0 0 17.2 22h.007a3.403 3.403 0 0 0 2.429-1.016l1.338-1.352a3.449 3.449 0 0 0-.004-4.845l-1.404-1.418zm-5.348-9.391l3.784 3.792-1.232 1.232-3.784-3.79 1.232-1.234zm3.364-2.26c.715 0 1.387.28 1.893.786a2.67 2.67 0 0 1 .784 1.897c0 .716-.279 1.39-.784 1.896l-.259.26-3.786-3.794.259-.259a2.657 2.657 0 0 1 1.893-.786zM2.239 6.015a1.723 1.723 0 0 1 0-2.43l1.358-1.36a1.702 1.702 0 0 1 1.212-.504h.002c.458 0 .89.18 1.214.506l.814.818-1.508 1.511a.86.86 0 0 0 .606 1.467c.22 0 .44-.084.607-.252l1.507-1.51L9.78 5.993 6 9.781 2.24 6.015zm-.124 13.876l1.136-4.088 2.919 2.934-4.055 1.154zm5.7-1.934l-3.769-3.788 7.728-7.742 3.782 3.79-7.741 7.74z"/>
+</symbol><symbol id="icon-warning" viewBox="0 0 486.463 486.463">
+    <path d="M243.225 333.382c-13.6 0-25 11.4-25 25s11.4 25 25 25c13.1 0 25-11.4 24.4-24.4.6-14.3-10.7-25.6-24.4-25.6z"/>
+    <path d="M474.625 421.982c15.7-27.1 15.8-59.4.2-86.4l-156.6-271.2c-15.5-27.3-43.5-43.5-74.9-43.5s-59.4 16.3-74.9 43.4l-156.8 271.5c-15.6 27.3-15.5 59.8.3 86.9 15.6 26.8 43.5 42.9 74.7 42.9h312.8c31.3 0 59.4-16.3 75.2-43.6zm-34-19.6c-8.7 15-24.1 23.9-41.3 23.9h-312.8c-17 0-32.3-8.7-40.8-23.4-8.6-14.9-8.7-32.7-.1-47.7l156.8-271.4c8.5-14.9 23.7-23.7 40.9-23.7 17.1 0 32.4 8.9 40.9 23.8l156.7 271.4c8.4 14.6 8.3 32.2-.3 47.1z"/>
+    <path d="M237.025 157.882c-11.9 3.4-19.3 14.2-19.3 27.3.6 7.9 1.1 15.9 1.7 23.8 1.7 30.1 3.4 59.6 5.1 89.7.6 10.2 8.5 17.6 18.7 17.6s18.2-7.9 18.7-18.2c0-6.2 0-11.9.6-18.2 1.1-19.3 2.3-38.6 3.4-57.9.6-12.5 1.7-25 2.3-37.5 0-4.5-.6-8.5-2.3-12.5-5.1-11.2-17-16.9-28.9-14.1z"/>
+</symbol></svg>
\ No newline at end of file
diff --git a/hesk/inc/admin_functions.inc.php b/hesk/inc/admin_functions.inc.php
new file mode 100644
index 0000000..0302e92
--- /dev/null
+++ b/hesk/inc/admin_functions.inc.php
@@ -0,0 +1,913 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
+
+// Possible fields to be displayed in ticket list
+$hesk_settings['possible_ticket_list'] = array(
+'id' => $hesklang['id'],
+'trackid' => $hesklang['trackID'],
+'dt' => $hesklang['submitted'],
+'lastchange' => $hesklang['last_update'],
+'category' => $hesklang['category'],
+'name' => $hesklang['name'],
+'email' => $hesklang['email'],
+'subject' => $hesklang['subject'],
+'status' => $hesklang['status'],
+'owner' => $hesklang['owner'],
+'replies' => $hesklang['replies'],
+'staffreplies' => $hesklang['replies'] . ' (' . $hesklang['staff'] .')',
+'lastreplier' => $hesklang['last_replier'],
+'time_worked' => $hesklang['ts'],
+);
+
+define('HESK_NO_ROBOTS', true);
+
+/*** FUNCTIONS ***/
+
+
+function hesk_show_column($column)
+{
+	global $hesk_settings;
+
+	return in_array($column, $hesk_settings['ticket_list']) ? true : false;
+
+} // END hesk_show_column()
+
+
+function hesk_getHHMMSS($in)
+{
+	$in = hesk_getTime($in);
+    return explode(':', $in);
+} // END hesk_getHHMMSS();
+
+
+function hesk_getTime($in)
+{
+	$in = trim($in);
+
+	/* If everything is OK this simple check should return true */
+    if ( preg_match('/^([0-9]{2,3}):([0-5][0-9]):([0-5][0-9])$/', $in) )
+    {
+    	return $in;
+    }
+
+	/* No joy, let's try to figure out the correct values to use... */
+    $h = 0;
+    $m = 0;
+    $s = 0;
+
+    /* How many parts do we have? */
+    $parts = substr_count($in, ':');
+
+    switch ($parts)
+    {
+    	/* Only two parts, let's assume minutes and seconds */
+		case 1:
+	        list($m, $s) = explode(':', $in);
+	        break;
+
+        /* Three parts, so explode to hours, minutes and seconds */
+        case 2:
+	        list($h, $m, $s) = explode(':', $in);
+	        break;
+
+        /* Something other was entered, let's assume just minutes */
+        default:
+	        $m = $in;
+    }
+
+	/* Make sure all inputs are integers */
+	$h = intval($h);
+    $m = intval($m);
+    $s = intval($s);
+
+	/* Convert seconds to minutes if 60 or more seconds */
+    if ($s > 59)
+    {
+    	$m = floor($s / 60) + $m;
+        $s = intval($s % 60);
+    }
+
+	/* Convert minutes to hours if 60 or more minutes */
+    if ($m > 59)
+    {
+    	$h = floor($m / 60) + $h;
+        $m = intval($m % 60);
+    }
+
+    /* MySQL accepts max time value of 838:59:59 */
+    if ($h > 838)
+    {
+    	return '838:59:59';
+    }    
+
+	/* That's it, let's send out formatted time string */
+    return str_pad($h, 2, "0", STR_PAD_LEFT) . ':' . str_pad($m, 2, "0", STR_PAD_LEFT) . ':' . str_pad($s, 2, "0", STR_PAD_LEFT);
+
+} // END hesk_getTime();
+
+
+function hesk_mergeTickets($merge_these, $merge_into)
+{
+	global $hesk_settings, $hesklang, $hesk_db_link;
+
+    /* Target ticket must not be in the "merge these" list */
+    if ( in_array($merge_into, $merge_these) )
+    {
+        $merge_these = array_diff($merge_these, array( $merge_into ) );
+    }
+
+    /* At least 1 ticket needs to be merged with target ticket */
+    if ( count($merge_these) < 1 )
+    {
+    	$_SESSION['error'] = $hesklang['merr1'];
+    	return false;
+    }
+
+    /* Make sure target ticket exists */
+	$res = hesk_dbQuery("SELECT `id`,`trackid`,`category` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `id`='".intval($merge_into)."' LIMIT 1");
+	if (hesk_dbNumRows($res) != 1)
+	{
+    	$_SESSION['error'] = $hesklang['merr2'];
+		return false;
+	}
+	$ticket = hesk_dbFetchAssoc($res);
+
+	/* Make sure user has access to ticket category */
+	if ( ! hesk_okCategory($ticket['category'], 0) )
+	{
+    	$_SESSION['error'] = $hesklang['merr3'];
+		return false;
+	}
+
+    /* Set some variables for later */
+    $merge['attachments'] = '';
+	$merge['replies'] = array();
+    $merge['notes'] = array();
+    $sec_worked = 0;
+    $history = '';
+    $merged = '';
+
+	/* Get messages, replies, notes and attachments of tickets that will be merged */
+    foreach ($merge_these as $this_id)
+    {
+		/* Validate ID */
+    	if ( is_array($this_id) )
+        {
+        	continue;
+        }
+    	$this_id = intval($this_id) or hesk_error($hesklang['id_not_valid']);
+
+        /* Get required ticket information */
+        $res = hesk_dbQuery("SELECT `id`,`trackid`,`category`,`name`,`message`,`dt`,`time_worked`,`attachments` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `id`='".intval($this_id)."' LIMIT 1");
+		if (hesk_dbNumRows($res) != 1)
+		{
+			continue;
+		}
+        $row = hesk_dbFetchAssoc($res);
+
+        /* Has this user access to the ticket category? */
+        if ( ! hesk_okCategory($row['category'], 0) )
+        {
+        	continue;
+        }
+
+        /* Insert ticket message as a new reply to target ticket */
+		hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` (`replyto`,`name`,`message`,`dt`,`attachments`) VALUES ('".intval($ticket['id'])."','".hesk_dbEscape($row['name'])."','".hesk_dbEscape($row['message'])."','".hesk_dbEscape($row['dt'])."','".hesk_dbEscape($row['attachments'])."')");
+
+		/* Update attachments  */
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` SET `ticket_id`='".hesk_dbEscape($ticket['trackid'])."' WHERE `ticket_id`='".hesk_dbEscape($row['trackid'])."'");
+
+        /* Get old ticket replies and insert them as new replies */
+        $res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `replyto`='".intval($row['id'])."' ORDER BY `id` ASC");
+        while ( $reply = hesk_dbFetchAssoc($res) )
+        {
+			hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` (`replyto`,`name`,`message`,`dt`,`attachments`,`staffid`,`rating`,`read`) VALUES ('".intval($ticket['id'])."','".hesk_dbEscape($reply['name'])."','".hesk_dbEscape($reply['message'])."','".hesk_dbEscape($reply['dt'])."','".hesk_dbEscape($reply['attachments'])."','".intval($reply['staffid'])."','".intval($reply['rating'])."','".intval($reply['read'])."')");
+        }
+
+		/* Delete replies to the old ticket */
+		hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `replyto`='".intval($row['id'])."'");
+
+        /* Get old ticket notes and insert them as new notes */
+        $res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` WHERE `ticket`='".intval($row['id'])."' ORDER BY `id` ASC");
+        while ( $note = hesk_dbFetchAssoc($res) )
+        {
+			hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` (`ticket`,`who`,`dt`,`message`,`attachments`) VALUES ('".intval($ticket['id'])."','".intval($note['who'])."','".hesk_dbEscape($note['dt'])."','".hesk_dbEscape($note['message'])."','".hesk_dbEscape($note['attachments'])."')");
+        }
+
+		/* Delete replies to the old ticket */
+		hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` WHERE `ticket`='".intval($row['id'])."'");
+
+	    /* Delete old ticket */
+		hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `id`='".intval($row['id'])."'");
+
+		/* Log that ticket has been merged */
+		$history .= sprintf($hesklang['thist13'],hesk_date(),$row['trackid'],$_SESSION['name'].' ('.$_SESSION['user'].')');
+
+        /* Add old ticket ID to target ticket "merged" field */
+        $merged .= '#' . $row['trackid'];
+
+		/* Convert old ticket "time worked" to seconds and add to $sec_worked variable */
+		list ($hr, $min, $sec) = explode(':', $row['time_worked']);
+		$sec_worked += (((int)$hr) * 3600) + (((int)$min) * 60) + ((int)$sec);
+    }
+
+	/* Convert seconds to HHH:MM:SS */
+	$sec_worked = hesk_getTime('0:'.$sec_worked);
+
+	// Get number of replies
+	$total			= 0;
+	$staffreplies	= 0;
+
+	$res = hesk_dbQuery("SELECT COUNT(*) as `cnt`, (CASE WHEN `staffid` = 0 THEN 0 ELSE 1 END) AS `staffcnt` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `replyto`=".intval($ticket['id'])." GROUP BY `staffcnt`");
+	while ( $row = hesk_dbFetchAssoc($res) )
+	{
+		$total += $row['cnt'];
+		$staffreplies += ($row['staffcnt'] ? $row['cnt'] : 0);
+	}
+
+	$replies_sql = " `replies`={$total}, `staffreplies`={$staffreplies} , ";
+
+	// Get first staff reply
+	if ($staffreplies)
+	{
+		$res = hesk_dbQuery("SELECT `dt`, `staffid` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `replyto`=".intval($ticket['id'])." AND `staffid`>0 ORDER BY `dt` ASC LIMIT 1");
+		$reply = hesk_dbFetchAssoc($res);
+		$replies_sql .= " `firstreply`='".hesk_dbEscape($reply['dt'])."', `firstreplyby`=".intval($reply['staffid'])." , ";
+	}
+
+    /* Update history (log) and merged IDs of target ticket */
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET $replies_sql `time_worked`=ADDTIME(`time_worked`, '".hesk_dbEscape($sec_worked)."'), `merged`=CONCAT(`merged`,'".hesk_dbEscape($merged . '#')."'), `history`=CONCAT(`history`,'".hesk_dbEscape($history)."') WHERE `id`='".intval($merge_into)."'");
+
+    return true;
+
+} // END hesk_mergeTickets()
+
+
+function hesk_updateStaffDefaults()
+{
+	global $hesk_settings, $hesklang;
+
+	// Demo mode
+	if ( defined('HESK_DEMO') )
+	{
+		return true;
+	}
+	// Remove the part that forces saving as default - we don't need it every time
+    $default_list = str_replace('&def=1','',$_SERVER['QUERY_STRING']);
+
+    // Update database
+	$res = hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` SET `default_list`='".hesk_dbEscape($default_list)."' WHERE `id`='".intval($_SESSION['id'])."'");
+
+    // Update session values so the changes take effect immediately
+    $_SESSION['default_list'] = $default_list;
+
+    return true;
+    
+} // END hesk_updateStaffDefaults()
+
+
+function hesk_makeJsString($in)
+{
+	return addslashes(preg_replace("/\s+/",' ',$in));
+} // END hesk_makeJsString()
+
+
+function hesk_checkNewMail()
+{
+	global $hesk_settings, $hesklang;
+
+	$res = hesk_dbQuery("SELECT COUNT(*) FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` WHERE `to`='".intval($_SESSION['id'])."' AND `read`='0' AND `deletedby`!='".intval($_SESSION['id'])."' ");
+	$num = hesk_dbResult($res,0,0);
+
+	return $num;
+} // END hesk_checkNewMail()
+
+
+function hesk_dateToString($dt, $returnName=1, $returnTime=0, $returnMonth=0, $from_database=false)
+{
+	global $hesk_settings, $hesklang;
+
+	$dt = strtotime($dt);
+
+	// Adjust MySQL time if different from PHP time
+	if ($from_database)
+	{
+		if ( ! defined('MYSQL_TIME_DIFF') )
+		{
+			define('MYSQL_TIME_DIFF', time()-hesk_dbTime() );
+		}
+
+		if (MYSQL_TIME_DIFF != 0)
+		{
+			$dt += MYSQL_TIME_DIFF;
+		}
+	}
+
+	list($y,$m,$n,$d,$G,$i,$s) = explode('-', date('Y-n-j-w-G-i-s', $dt) );
+
+	$m = $hesklang['m'.$m];
+	$d = $hesklang['d'.$d];
+
+	if ($returnName)
+	{
+		return "$d, $m $n, $y";
+	}
+
+    if ($returnTime)
+    {
+    	return "$d, $m $n, $y $G:$i:$s";
+    }
+
+    if ($returnMonth)
+    {
+    	return "$m $y";
+    }
+
+	return "$m $n, $y";
+} // End hesk_dateToString()
+
+
+function hesk_getCategoriesArray($kb = 0) {
+	global $hesk_settings, $hesklang, $hesk_db_link;
+
+	$categories = array();
+    if ($kb)
+    {
+    	$result = hesk_dbQuery('SELECT `id`, `name` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_categories` ORDER BY `cat_order` ASC');
+    }
+    else
+    {
+		$result = hesk_dbQuery('SELECT `id`, `name` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'categories` ORDER BY `cat_order` ASC');
+    }
+
+	while ($row=hesk_dbFetchAssoc($result))
+	{
+		$categories[$row['id']] = $row['name'];
+	}
+
+    return $categories;
+} // END hesk_getCategoriesArray()
+
+
+function hesk_getHTML($in)
+{
+	global $hesk_settings, $hesklang;
+
+	$replace_from = array("\t","<?","?>","$","<%","%>");
+	$replace_to   = array("","&lt;?","?&gt;","\$","&lt;%","%&gt;");
+
+	$in = trim($in);
+	$in = str_replace($replace_from,$replace_to,$in);
+	$in = preg_replace('/\<script(.*)\>(.*)\<\/script\>/Uis',"<script$1></script>",$in);
+	$in = preg_replace('/\<\!\-\-(.*)\-\-\>/Uis',"<!-- comments have been removed -->",$in);
+
+	if (HESK_SLASH === true)
+	{
+		$in = addslashes($in);
+	}
+    $in = str_replace('\"','"',$in);
+
+	return $in;
+} // END hesk_getHTML()
+
+
+function hesk_activeSessionValidate($username, $password_hash, $tag)
+{
+	// Salt and hash need to be separated by a |
+	if ( ! strpos($tag, '|') )
+	{
+		return false;
+	}
+
+	// Get two parts of the tag
+	list($salt, $hash) = explode('|', $tag, 2);
+
+	// Make sure the hash matches existing username and password
+	if ($hash == sha1($salt . hesk_mb_strtolower($username) . $password_hash) )
+	{
+		return true;
+	}
+
+	return false;
+} // hesk_activeSessionValidate
+
+
+function hesk_activeSessionCreateTag($username, $password_hash)
+{
+	$salt = uniqid(mt_rand(), true);
+	return $salt . '|' . sha1($salt . hesk_mb_strtolower($username) . $password_hash);
+} // END hesk_activeSessionCreateTag()
+
+
+function hesk_autoLogin($noredirect=0)
+{
+	global $hesk_settings, $hesklang, $hesk_db_link;
+
+	if (!$hesk_settings['autologin'])
+    {
+    	return false;
+    }
+
+    $user = hesk_htmlspecialchars( hesk_COOKIE('hesk_username') );
+    $hash = hesk_htmlspecialchars( hesk_COOKIE('hesk_p') );
+    define('HESK_USER', $user);
+
+	if (empty($user) || empty($hash))
+    {
+    	return false;
+    }
+
+	/* Login cookies exist, now lets limit brute force attempts */
+	hesk_limitBfAttempts();
+
+	// Admin login URL
+	$url = $hesk_settings['hesk_url'] . '/' . $hesk_settings['admin_dir'] . '/index.php?a=login&notice=1';
+
+	/* Check username */
+	$result = hesk_dbQuery('SELECT * FROM `'.$hesk_settings['db_pfix']."users` WHERE `user` = '".hesk_dbEscape($user)."' LIMIT 1");
+	if (hesk_dbNumRows($result) != 1)
+	{
+        hesk_setcookie('hesk_username', '');
+        hesk_setcookie('hesk_p', '');
+        header('Location: '.$url);
+        exit();
+	}
+
+	$res=hesk_dbFetchAssoc($result);
+
+	/* Check password */
+	if ($hash != hesk_Pass2Hash($res['pass'] . hesk_mb_strtolower($user) . $res['pass']) )
+	{
+		hesk_setcookie('hesk_username', '');
+		hesk_setcookie('hesk_p', '');
+		header('Location: '.$url);
+		exit();
+	}
+
+	// Set user details
+	foreach ($res as $k=>$v)
+	{
+		$_SESSION[$k]=$v;
+	}
+
+    /* Check if default password */
+    if ($_SESSION['pass'] == '499d74967b28a841c98bb4baaabaad699ff3c079')
+    {
+    	hesk_process_messages($hesklang['chdp'],'NOREDIRECT','NOTICE');
+    }
+
+	// Set a tag that will be used to expire sessions after username or password change
+	$_SESSION['session_verify'] = hesk_activeSessionCreateTag($user, $_SESSION['pass']);
+
+	// We don't need the password hash anymore
+	unset($_SESSION['pass']);
+
+	/* Login successful, clean brute force attempts */
+	hesk_cleanBfAttempts();
+
+	/* Regenerate session ID (security) */
+	hesk_session_regenerate_id();
+
+	/* Get allowed categories */
+	if (empty($_SESSION['isadmin']))
+	{
+	    $_SESSION['categories']=explode(',',$_SESSION['categories']);
+	}
+
+	/* Renew cookies */
+	hesk_setcookie('hesk_username', "$user", strtotime('+1 year'));
+	hesk_setcookie('hesk_p', "$hash", strtotime('+1 year'));
+
+    /* Close any old tickets here so Cron jobs aren't necessary */
+	if ($hesk_settings['autoclose'])
+    {
+    	$revision = sprintf($hesklang['thist3'],hesk_date(),$hesklang['auto']);
+    	$dt  = date('Y-m-d H:i:s',time() - $hesk_settings['autoclose']*86400);
+
+		// Notify customer of closed ticket?
+		if ($hesk_settings['notify_closed'])
+		{
+			// Get list of tickets
+			$result = hesk_dbQuery("SELECT * FROM `".$hesk_settings['db_pfix']."tickets` WHERE `status` = '2' AND `lastchange` <= '".hesk_dbEscape($dt)."' ");
+			if (hesk_dbNumRows($result) > 0)
+			{
+				global $ticket;
+
+				// Load required functions?
+				if ( ! function_exists('hesk_notifyCustomer') )
+				{
+					require(HESK_PATH . 'inc/email_functions.inc.php');
+				}
+
+				while ($ticket = hesk_dbFetchAssoc($result))
+				{
+					$ticket['dt'] = hesk_date($ticket['dt'], true);
+					$ticket['lastchange'] = hesk_date($ticket['lastchange'], true);
+					$ticket = hesk_ticketToPlain($ticket, 1, 0);
+					hesk_notifyCustomer('ticket_closed');
+				}
+			}
+		}
+
+		// Update ticket statuses and history in database
+		hesk_dbQuery("UPDATE `".$hesk_settings['db_pfix']."tickets` SET `status`='3', `closedat`=NOW(), `closedby`='-1', `history`=CONCAT(`history`,'".hesk_dbEscape($revision)."') WHERE `status` = '2' AND `lastchange` <= '".hesk_dbEscape($dt)."' ");
+    }
+
+	/* If session expired while a HESK page is open just continue using it, don't redirect */
+    if ($noredirect)
+    {
+    	return true;
+    }
+
+	/* Redirect to the destination page */
+	header('Location: ' . hesk_verifyGoto() );
+	exit();
+} // END hesk_autoLogin()
+
+
+function hesk_isLoggedIn()
+{
+	global $hesk_settings;
+
+	$referer = hesk_input($_SERVER['REQUEST_URI']);
+	$referer = str_replace('&amp;','&',$referer);
+
+	// Admin login URL
+	$url = $hesk_settings['hesk_url'] . '/' . $hesk_settings['admin_dir'] . '/index.php?a=login&notice=1&goto='.urlencode($referer);
+
+    if ( empty($_SESSION['id']) || empty($_SESSION['session_verify']) )
+    {
+    	if ($hesk_settings['autologin'] && hesk_autoLogin(1) )
+        {
+			// Users online
+        	if ($hesk_settings['online'])
+            {
+            	require(HESK_PATH . 'inc/users_online.inc.php');
+                hesk_initOnline($_SESSION['id']);
+            }
+
+        	return true;
+        }
+
+		hesk_session_stop();
+        header('Location: '.$url);
+        exit();
+    }
+    else
+    {
+        hesk_session_regenerate_id();
+
+		// Let's make sure access data is up-to-date
+		$res = hesk_dbQuery( "SELECT `user`, `pass`, `isadmin`, `categories`, `heskprivileges` FROM `".$hesk_settings['db_pfix']."users` WHERE `id` = '".intval($_SESSION['id'])."' LIMIT 1" );
+
+		// Exit if user not found
+		if (hesk_dbNumRows($res) != 1)
+		{
+			hesk_session_stop();
+			header('Location: '.$url);
+			exit();
+		}
+
+		// Fetch results from database
+		$me = hesk_dbFetchAssoc($res);
+
+		// Verify this session is still valid
+		if ( ! hesk_activeSessionValidate($me['user'], $me['pass'], $_SESSION['session_verify']) )
+		{
+			hesk_session_stop();
+			header('Location: '.$url);
+			exit();
+		}
+
+		// Update session variables as needed
+		if ($me['isadmin'] == 1)
+		{
+			$_SESSION['isadmin'] = 1;
+		}
+		else
+		{
+			$_SESSION['isadmin'] = 0;
+			$_SESSION['categories'] = explode(',', $me['categories']);
+			$_SESSION['heskprivileges'] = $me['heskprivileges'];
+		}
+
+		// Users online
+		if ($hesk_settings['online'])
+		{
+			require(HESK_PATH . 'inc/users_online.inc.php');
+            hesk_initOnline($_SESSION['id']);
+		}
+
+        return true;
+    }
+
+} // END hesk_isLoggedIn()
+
+
+function hesk_verifyGoto()
+{
+	// Default redirect URL
+	$url_default = 'admin_main.php';
+
+	// If no "goto" parameter is set, redirect to the default page
+	if ( ! hesk_isREQUEST('goto') )
+	{
+		return $url_default;
+	}
+
+	// Get the "goto" parameter
+	$url = hesk_REQUEST('goto');
+
+	// Fix encoded "&"
+	$url = str_replace('&amp;', '&', $url);
+
+	// Parse the URL for verification
+	$url_parts = parse_url($url);
+
+	// The "path" part is required
+	if ( ! isset($url_parts['path']) )
+	{
+		return $url_default;
+	}
+
+	// Extract the file name from path
+	$url = basename($url_parts['path']);
+
+	// Allowed files for redirect
+	$OK_urls = array(
+		'admin_main.php' => '',
+		'admin_settings_general.php' => '',
+		'admin_settings_help_desk.php' => '',
+		'admin_settings_knowledgebase.php' => '',
+		'admin_settings_email.php' => '',
+		'admin_settings_ticket_list.php' => '',
+		'admin_settings_misc.php' => '',
+		'admin_settings_save.php' => 'admin_settings_general.php',
+		'admin_ticket.php' => '',
+		'archive.php' => '',
+		'assign_owner.php' => '',
+		'banned_emails.php' => '',
+		'banned_ips.php' => '',
+		'change_status.php' => '',
+		'custom_fields.php' => '',
+		'custom_statuses.php' => '',
+		'edit_post.php' => '',
+		'email_templates.php' => '',
+		'export.php' => '',
+		'find_tickets.php' => '',
+		'generate_spam_question.php' => '',
+		'knowledgebase_private.php' => '',
+		'lock.php' => '',
+		'mail.php' => '',
+		'mail.php?a=read&id=1' => '',
+		'manage_canned.php' => '',
+		'manage_categories.php' => '',
+		'manage_knowledgebase.php' => '',
+		'manage_ticket_templates.php' => '',
+		'manage_users.php' => '',
+		'new_ticket.php' => '',
+		'profile.php' => '',
+		'reports.php' => '',
+		'service_messages.php' => '',
+		'show_tickets.php' => '',
+	);
+
+	// URL must match one of the allowed ones
+	if ( ! isset($OK_urls[$url]) )
+	{
+		return $url_default;
+	}
+
+	// Modify redirect?
+	if ( strlen($OK_urls[$url]) )
+	{
+		$url = $OK_urls[$url];
+	}
+
+	// All OK, return the URL with query if set
+	return isset($url_parts['query']) ? $url.'?'.$url_parts['query'] : $url;
+
+} // END hesk_verifyGoto()
+
+
+function hesk_Pass2Hash($plaintext) {
+    $majorsalt  = '';
+    $len = strlen($plaintext);
+    for ($i=0;$i<$len;$i++)
+    {
+        $majorsalt .= sha1(substr($plaintext,$i,1));
+    }
+    $corehash = sha1($majorsalt);
+    return $corehash;
+} // END hesk_Pass2Hash()
+
+
+function hesk_formatDate($dt, $from_database=true)
+{
+    $dt=hesk_date($dt, $from_database);
+	$dt=str_replace(' ','<br />',$dt);
+    return $dt;
+} // End hesk_formatDate()
+
+
+function hesk_jsString($str)
+{
+    $str  = addslashes($str);
+    $str  = str_replace('<br />' , '' , $str);
+    $from = array("/\r\n|\n|\r/", '/\<a href="mailto\:([^"]*)"\>([^\<]*)\<\/a\>/i', '/\<a href="([^"]*)" target="_blank"\>([^\<]*)\<\/a\>/i');
+    $to   = array("\\r\\n' + \r\n'", "$1", "$1");
+    return preg_replace($from,$to,$str);
+} // END hesk_jsString()
+
+
+function hesk_myOwnership()
+{
+    if ( ! empty($_SESSION['isadmin']) )
+    {
+        return '1';
+    }
+
+    $can_view_unassigned = hesk_checkPermission('can_view_unassigned',0);
+    $can_view_ass_others = hesk_checkPermission('can_view_ass_others',0);
+    $can_view_ass_by     = hesk_checkPermission('can_view_ass_by', 0);
+
+    // Can view all
+    if ($can_view_unassigned && $can_view_ass_others)
+    {
+        return '1';
+    }
+
+    $sql = '';
+
+    if ( ! $can_view_unassigned && ! $can_view_ass_others)
+    {
+        $sql .= "`owner`=" . intval($_SESSION['id']);
+    }
+    elseif ( ! $can_view_unassigned)
+    {
+        $sql .= "`owner` != 0 ";
+    }
+    elseif ( ! $can_view_ass_others)
+    {
+        $sql .= "`owner` IN (0, " . intval($_SESSION['id']) . ") ";
+    }
+
+    // Include tickets he/she assigned to others?
+    if ($can_view_ass_by)
+    {
+        return "(" . $sql . " OR `assignedby`=" . intval($_SESSION['id']) . ")";
+    }
+
+    return $sql;
+
+} // END hesk_myOwnership()
+
+
+function hesk_myCategories($what='category')
+{
+    if ( ! empty($_SESSION['isadmin']) )
+    {
+        return '1';
+    }
+    else
+    {
+        return " `".hesk_dbEscape($what)."` IN ('" . implode("','", array_map('intval', $_SESSION['categories']) ) . "')";
+    }
+} // END hesk_myCategories()
+
+
+function hesk_okCategory($cat,$error=1,$user_isadmin=false,$user_cat=false)
+{
+	global $hesklang;
+
+	/* Checking for current user or someone else? */
+    if ($user_isadmin === false)
+    {
+		$user_isadmin = $_SESSION['isadmin'];
+    }
+
+    if ($user_cat === false)
+    {
+		$user_cat = $_SESSION['categories'];
+    }
+
+    /* Is admin? */
+    if ($user_isadmin)
+    {
+        return true;
+    }
+    /* Staff with access? */
+    elseif (in_array($cat,$user_cat))
+    {
+        return true;
+    }
+    /* No access */
+    else
+    {
+        if ($error)
+        {
+        	hesk_error($hesklang['not_authorized_tickets']);
+        }
+        else
+        {
+        	return false;
+        }
+    }
+
+} // END hesk_okCategory()
+
+
+function hesk_checkPermission($feature,$showerror=1) {
+	global $hesklang;
+
+    /* Admins have full access to all features */
+    if ( isset($_SESSION['isadmin']) && $_SESSION['isadmin'])
+    {
+        return true;
+    }
+
+    /* Check other staff for permissions */
+    if ( isset($_SESSION['heskprivileges']) && strpos($_SESSION['heskprivileges'], $feature) === false)
+    {
+    	if ($showerror)
+        {
+        	hesk_error($hesklang['no_permission'].'<p>&nbsp;</p><p align="center"><a href="index.php">'.$hesklang['click_login'].'</a>');
+        }
+        else
+        {
+        	return false;
+        }
+    }
+    else
+    {
+        return true;
+    }
+
+} // END hesk_checkPermission()
+
+
+function hesk_purge_cache($type = '', $expire_after_seconds = 0)
+{
+    global $hesk_settings;
+
+    $cache_dir = dirname(dirname(__FILE__)).'/'.$hesk_settings['cache_dir'].'/';
+
+    if ( ! is_dir($cache_dir))
+    {
+        return false;
+    }
+
+    switch ($type)
+    {
+        case 'export':
+            $files = glob($cache_dir.'hesk_export_*', GLOB_NOSORT);
+            break;
+        case 'status':
+            $files = glob($cache_dir.'status_*', GLOB_NOSORT);
+            break;
+        case 'cf':
+            $files = glob($cache_dir.'cf_*', GLOB_NOSORT);
+            break;
+        case 'kb':
+            $files = array($cache_dir.'kb.cache.php');
+            break;
+        default:
+            hesk_rrmdir(trim($cache_dir, '/'), true);
+            return true;
+    }
+
+    if (is_array($files))
+    {
+        array_walk($files, 'hesk_unlink_callable', $expire_after_seconds);
+    }
+
+    return true;
+
+} // END hesk_purge_cache()
+
+
+function hesk_rrmdir($dir, $keep_top_level=false)
+{
+    $files = $keep_top_level ? array_diff(scandir($dir), array('.','..','index.htm')) : array_diff(scandir($dir), array('.','..'));
+
+    foreach ($files as $file)
+    {
+        (is_dir("$dir/$file")) ? hesk_rrmdir("$dir/$file") : @unlink("$dir/$file");
+    }
+
+    return $keep_top_level ? true : @rmdir($dir);
+
+} // END hesk_rrmdir()
diff --git a/hesk/inc/assignment_search.inc.php b/hesk/inc/assignment_search.inc.php
new file mode 100644
index 0000000..5ccad9b
--- /dev/null
+++ b/hesk/inc/assignment_search.inc.php
@@ -0,0 +1,109 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
+
+/* Assignment */
+// -> SELF
+$s_my[$fid] = empty($_GET['s_my']) ? 0 : 1;
+// -> OTHERS
+$s_ot[$fid] = empty($_GET['s_ot']) ? 0 : 1;
+// -> UNASSIGNED
+$s_un[$fid] = empty($_GET['s_un']) ? 0 : 1;
+
+// -> Setup SQL based on selected ticket assignments
+
+/* Make sure at least one is chosen */
+if ( ! $s_my[$fid] && ! $s_ot[$fid] && ! $s_un[$fid])
+{
+	$s_my[$fid] = 1;
+	$s_ot[$fid] = 1;
+	$s_un[$fid] = 1;
+	if (!defined('MAIN_PAGE'))
+	{
+		hesk_show_notice($hesklang['e_nose']);
+	}
+}
+
+// Can view tickets assigned by him/her?
+$s_by[$fid] = hesk_checkPermission('can_view_ass_by',0) ? $s_ot[$fid] : 0;
+
+/* If the user doesn't have permission to view assigned to others block those */
+if ( ! hesk_checkPermission('can_view_ass_others',0))
+{
+	$s_ot[$fid] = 0;
+}
+
+/* If the user doesn't have permission to view unassigned tickets block those */
+if ( ! hesk_checkPermission('can_view_unassigned',0))
+{
+	$s_un[$fid] = 0;
+}
+
+/* Process assignments */
+if ( ! $s_my[$fid] || ! $s_ot[$fid] || ! $s_un[$fid])
+{
+	if ($s_my[$fid] && $s_ot[$fid])
+    {
+    	// All but unassigned
+    	$sql .= " AND `owner` > 0 ";
+    }
+    elseif ( ! $s_ot[$fid] && $s_by[$fid])
+    {
+        // Can't view tickets assigned to others, but can see tickets he/she assigned to someone
+        if ($s_my[$fid] && $s_un[$fid])
+        {
+            $sql .= " AND (`owner` IN ('0', '" . intval($_SESSION['id']) . "') OR `assignedby` = " . intval($_SESSION['id']) . ") ";
+        }
+        elseif($s_my[$fid])
+        {
+            $sql .= " AND (`owner` = '" . intval($_SESSION['id']) . "' OR `assignedby` = " . intval($_SESSION['id']) . ") ";
+        }
+        elseif($s_un[$fid])
+        {
+            $sql .= " AND (`owner` = 0 OR `assignedby` = " . intval($_SESSION['id']) . ") ";
+        }
+        else
+        {
+            $sql .= " AND `assignedby` = " . intval($_SESSION['id']) . " ";
+        }
+
+        $s_ot[$fid] = 1;
+    }
+    elseif ($s_my[$fid] && $s_un[$fid])
+    {
+    	// My tickets + unassigned
+    	$sql .= " AND `owner` IN ('0', '" . intval($_SESSION['id']) . "') ";
+    }
+    elseif ($s_ot[$fid] && $s_un[$fid])
+    {
+    	// Assigned to others + unassigned
+    	$sql .= " AND `owner` != '" . intval($_SESSION['id']) . "' ";
+    }
+    elseif ($s_my[$fid])
+    {
+    	// Assigned to me only
+    	$sql .= " AND `owner` = '" . intval($_SESSION['id']) . "' ";
+    }
+    elseif ($s_ot[$fid])
+    {
+    	// Assigned to others
+    	$sql .= " AND `owner` NOT IN ('0', '" . intval($_SESSION['id']) . "') ";
+    }
+    elseif ($s_un[$fid])
+    {
+    	// Only unassigned
+    	$sql .= " AND `owner` = 0 ";
+    }
+}
diff --git a/hesk/inc/attachments.inc.php b/hesk/inc/attachments.inc.php
new file mode 100644
index 0000000..9bb28d7
--- /dev/null
+++ b/hesk/inc/attachments.inc.php
@@ -0,0 +1,112 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');} 
+
+/***************************
+Function hesk_uploadFiles()
+***************************/
+function hesk_uploadFile($i)
+{
+	global $hesk_settings, $hesklang, $trackingID, $hesk_error_buffer;
+
+	/* Return if name is empty */
+	if (empty($_FILES['attachment']['name'][$i])) {return '';}
+
+    /* Parse the name */
+	$file_realname = hesk_cleanFileName($_FILES['attachment']['name'][$i]);
+
+	/* Check file extension */
+	$ext = strtolower(strrchr($file_realname, "."));
+	if ( ! in_array($ext,$hesk_settings['attachments']['allowed_types']))
+	{
+        return hesk_fileError(sprintf($hesklang['type_not_allowed'], $ext, $file_realname));
+	}
+
+	/* Check file size */
+	if ($_FILES['attachment']['size'][$i] > $hesk_settings['attachments']['max_size'])
+	{
+	    return hesk_fileError(sprintf($hesklang['file_too_large'], $file_realname));
+	}
+	else
+	{
+	    $file_size = $_FILES['attachment']['size'][$i];
+	}
+
+	/* Generate a random file name */
+	$useChars='AEUYBDGHJLMNPQRSTVWXZ123456789';
+	$tmp = uniqid();
+	for($j=1;$j<10;$j++)
+	{
+	    $tmp .= $useChars[mt_rand(0,29)];
+	}
+
+    if (defined('KB'))
+    {
+    	$file_name = substr(md5($tmp . $file_realname), 0, 200) . $ext;
+    }
+    else
+    {
+    	$file_name = substr($trackingID . '_' . md5($tmp . $file_realname), 0, 200) . $ext;
+    }
+
+    // Does the temporary file exist? If not, probably server-side configuration limits have been reached
+    // Uncomment this for debugging purposes
+    /*
+    if ( ! file_exists($_FILES['attachment']['tmp_name'][$i]) )
+    {
+		return hesk_fileError($hesklang['fnuscphp']);
+    }
+    */
+
+	/* If upload was successful let's create the headers */
+	if ( ! move_uploaded_file($_FILES['attachment']['tmp_name'][$i], dirname(dirname(__FILE__)).'/'.$hesk_settings['attach_dir'].'/'.$file_name))
+	{
+	    return hesk_fileError($hesklang['cannot_move_tmp']);
+	}
+
+	$info = array(
+	    'saved_name'=> $file_name,
+	    'real_name' => $file_realname,
+	    'size'      => $file_size
+	);
+
+	return $info;
+} // End hesk_uploadFile()
+
+
+function hesk_fileError($error)
+{
+	global $hesk_settings, $hesklang, $trackingID;
+    global $hesk_error_buffer;
+
+	$hesk_error_buffer['attachments'] = $error;
+
+	return false;
+} // End hesk_fileError()
+
+
+function hesk_removeAttachments($attachments)
+{
+	global $hesk_settings, $hesklang;
+
+	$hesk_settings['server_path'] = dirname(dirname(__FILE__)).'/'.$hesk_settings['attach_dir'].'/';
+
+	foreach ($attachments as $myatt)
+	{
+		hesk_unlink($hesk_settings['server_path'].$myatt['saved_name']);
+	}
+
+	return true;
+} // End hesk_removeAttachments()
diff --git a/hesk/inc/common.inc.php b/hesk/inc/common.inc.php
new file mode 100644
index 0000000..b862682
--- /dev/null
+++ b/hesk/inc/common.inc.php
@@ -0,0 +1,2394 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');} 
+
+#error_reporting(E_ALL);
+
+/*
+ * If code is executed from CLI, don't force SSL
+ * else set correct Content-Type header
+ */
+if (defined('NO_HTTP_HEADER'))
+{
+    $hesk_settings['force_ssl'] = false;
+}
+else
+{
+	header('Content-Type: text/html; charset=utf-8');
+
+    // Don't allow HESK to be loaded in a frame on third party domains
+    if ($hesk_settings['x_frame_opt'])
+    {
+        header('X-Frame-Options: SAMEORIGIN');
+    }
+}
+
+// Set backslash options
+if (version_compare(PHP_VERSION, '5.4.0', '<') && get_magic_quotes_gpc())
+{
+	define('HESK_SLASH',false);
+}
+else
+{
+	define('HESK_SLASH',true);
+}
+
+// Define some constants for backward-compatibility
+if ( ! defined('ENT_SUBSTITUTE'))
+{
+	define('ENT_SUBSTITUTE', 0);
+}
+if ( ! defined('ENT_XHTML'))
+{
+	define('ENT_XHTML', 0);
+}
+
+// Is this is a SSL connection?
+if (isset($_SERVER['HTTPS']) && strtolower($_SERVER['HTTPS']) == 'on')
+{
+    define('HESK_SSL', true);
+
+    // Use https-only cookies
+    @ini_set('session.cookie_secure', 1);
+}
+else
+{
+    // Force redirect?
+    if ($hesk_settings['force_ssl'])
+    {
+        header('HTTP/1.1 301 Moved Permanently');
+        header('Location: https://' . $_SERVER['HTTP_HOST'] . $_SERVER['REQUEST_URI']);
+        exit();
+    }
+
+    define('HESK_SSL', false);
+}
+
+// Prevents javascript XSS attacks aimed to steal the session ID
+@ini_set('session.cookie_httponly', 1);
+
+// **PREVENTING SESSION FIXATION**
+// Session ID cannot be passed through URLs
+@ini_set('session.use_only_cookies', 1);
+
+// Load language file
+hesk_getLanguage();
+
+// Set timezone
+hesk_setTimezone();
+
+/*** FUNCTIONS ***/
+
+
+function hesk_getClientIP()
+{
+    global $hesk_settings;
+
+    // Already set? Just return it
+    if (isset($hesk_settings['client_IP']))
+    {
+        return $hesk_settings['client_IP'];
+    }
+
+    // Empty client IP, for example when used in CLI (piping, cron jobs, ...)
+    $hesk_settings['client_IP'] = '';
+
+    // Server (environment) variables to loop through
+    // the first valid one found will be returned as client IP
+    // Uncomment those used on your server
+    $server_client_IP_variables = array(
+        // 'HTTP_CF_CONNECTING_IP', // CloudFlare
+        // 'HTTP_CLIENT_IP',
+        // 'HTTP_X_FORWARDED_FOR',
+        // 'HTTP_X_FORWARDED',
+        // 'HTTP_FORWARDED_FOR',
+        // 'HTTP_FORWARDED',
+        'REMOTE_ADDR',
+    );
+
+    // The first valid environment variable is our client IP
+    foreach ($server_client_IP_variables as $server_client_IP_variable)
+    {
+        // Must be set
+        if ( ! isset($_SERVER[$server_client_IP_variable]))
+        {
+            continue;
+        }
+
+        // Must be a valid IP
+        if ( ! hesk_isValidIP($_SERVER[$server_client_IP_variable]))
+        {
+            continue;
+        }
+
+        // Bingo!
+        $hesk_settings['client_IP'] = $_SERVER[$server_client_IP_variable];
+        break;
+    }
+
+    return $hesk_settings['client_IP'];
+
+} // END hesk_getClientIP()
+
+
+function hesk_isValidIP($ip)
+{
+    // Use filter_var for PHP 5.2.0+
+    if ( function_exists('filter_var') && filter_var($ip, FILTER_VALIDATE_IP) !== false )
+    {
+        return true;
+    }
+
+    // Use regex for PHP < 5.2.0
+
+    // -> IPv4
+    if ( preg_match('/^[0-9]{1,3}.[0-9]{1,3}.[0-9]{1,3}.[0-9]{1,3}$/', $ip) )
+    {
+        return true;
+    }
+
+    // -> IPv6
+    if ( preg_match('/^[0-9A-Fa-f\:\.]+$/', $ip) )
+    {
+        return true;
+    }
+
+    // Not a valid IP
+    return false;
+
+} // END hesk_isValidIP()
+
+
+function hesk_setcookie($name, $value, $expire=0, $path="")
+{
+    if (HESK_SSL)
+    {
+        setcookie($name, $value, $expire, $path, "", true, true);
+    }
+    else
+    {
+        setcookie($name, $value, $expire, $path, "", false, true);
+    }
+
+    return true;
+} // END hesk_setcookie()
+
+
+function hesk_service_message($sm)
+{
+	switch ($sm['style'])
+	{
+		case 1:
+			$style = "green";
+			break;
+		case 2:
+			$style = "blue";
+			break;
+		case 3:
+			$style = "orange";
+			break;
+		case 4:
+			$style = "red";
+			break;
+		default:
+			$style = "white";
+	}
+
+	?>
+    <div class="main__content notice-flash">
+        <div class="notification <?php echo $style; ?>">
+            <p><b><?php echo $sm['title']; ?></b></p>
+            <?php echo $sm['message']; ?>
+        </div>
+    </div>
+	<?php
+} // END hesk_service_message()
+
+
+function hesk_isBannedIP($ip)
+{
+	global $hesk_settings, $hesklang, $hesk_db_link;
+
+	$ip = ip2long($ip) or $ip = 0;
+
+	// We need positive value of IP
+	if ($ip < 0)
+	{
+		$ip += 4294967296;
+	}
+	elseif ($ip > 4294967296)
+	{
+		$ip = 4294967296;
+	}
+
+	$res = hesk_dbQuery("SELECT `id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."banned_ips` WHERE {$ip} BETWEEN `ip_from` AND `ip_to` LIMIT 1");
+
+	return ( hesk_dbNumRows($res) == 1 ) ? hesk_dbResult($res) : false;
+
+} // END hesk_isBannedIP()
+
+
+function hesk_isBannedEmail($email)
+{
+	global $hesk_settings, $hesklang, $hesk_db_link;
+
+	$email = strtolower($email);
+
+	$res = hesk_dbQuery("SELECT `id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."banned_emails` WHERE `email` IN ('".hesk_dbEscape($email)."', '".hesk_dbEscape( substr($email, strrpos($email, "@") ) )."') LIMIT 1");
+
+	return ( hesk_dbNumRows($res) == 1 ) ? hesk_dbResult($res) : false;
+
+} // END hesk_isBannedEmail()
+
+
+function hesk_clean_utf8($in)
+{
+	//reject overly long 2 byte sequences, as well as characters above U+10000 and replace with ?
+	$in = preg_replace('/[\x00-\x08\x10\x0B\x0C\x0E-\x19\x7F]'.
+	 '|[\x00-\x7F][\x80-\xBF]+'.
+	 '|([\xC0\xC1]|[\xF0-\xFF])[\x80-\xBF]*'.
+	 '|[\xC2-\xDF]((?![\x80-\xBF])|[\x80-\xBF]{2,})'.
+	 '|[\xE0-\xEF](([\x80-\xBF](?![\x80-\xBF]))|(?![\x80-\xBF]{2})|[\x80-\xBF]{3,})/S',
+	 '?', $in );
+
+	//reject overly long 3 byte sequences and UTF-16 surrogates and replace with ?
+	$in = preg_replace('/\xE0[\x80-\x9F][\x80-\xBF]'.
+	 '|\xED[\xA0-\xBF][\x80-\xBF]/S','?', $in );
+
+	return $in;     
+} // END hesk_clean_utf8()
+
+
+function hesk_load_database_functions()
+{
+    // Already loaded?
+    if (function_exists('hesk_dbQuery'))
+    {
+        return true;
+    }
+	// Preferrably use the MySQLi functions
+	elseif ( function_exists('mysqli_connect') )
+	{
+		require(HESK_PATH . 'inc/database_mysqli.inc.php');
+	}
+	// Default to MySQL
+	else
+	{
+		require(HESK_PATH . 'inc/database.inc.php');
+	}
+} // END hesk_load_database_functions()
+
+
+function hesk_unlink($file, $older_than=0)
+{
+	return ( is_file($file) && ( ! $older_than || (time()-filectime($file)) > $older_than ) && @unlink($file) ) ? true : false;
+} // END hesk_unlink()
+
+
+function hesk_unlink_callable($file, $key, $older_than=0)
+{
+	return hesk_unlink($file, $older_than);
+} // END hesk_unlink_callable()
+
+
+function hesk_utf8_urldecode($in)
+{
+	$in = preg_replace("/%u([0-9a-f]{3,4})/i","&#x\\1;", urldecode($in));
+	return hesk_html_entity_decode($in);
+} // END hesk_utf8_urldecode
+
+
+function hesk_SESSION($in, $default = '')
+{
+	if (is_array($in))
+	{
+		return isset($_SESSION[$in[0]][$in[1]]) && ! is_array(isset($_SESSION[$in[0]][$in[1]])) ? $_SESSION[$in[0]][$in[1]] : $default;
+	}
+	else
+	{
+		return isset($_SESSION[$in]) && ! is_array($_SESSION[$in]) ? $_SESSION[$in] : $default;
+	}
+} // END hesk_SESSION();
+
+
+function hesk_COOKIE($in, $default = '')
+{
+	return isset($_COOKIE[$in]) && ! is_array($_COOKIE[$in]) ? $_COOKIE[$in] : $default;
+} // END hesk_COOKIE();
+
+
+function hesk_GET($in, $default = '')
+{
+	return isset($_GET[$in]) && ! is_array($_GET[$in]) ? $_GET[$in] : $default;
+} // END hesk_GET()
+
+
+function hesk_POST($in, $default = '')
+{
+	return isset($_POST[$in]) && ! is_array($_POST[$in]) ? $_POST[$in] : $default;
+} // END hesk_POST()
+
+
+function hesk_POST_array($in, $default = array() )
+{
+	return isset($_POST[$in]) && is_array($_POST[$in]) ? $_POST[$in] : $default;
+} // END hesk_POST_array()
+
+
+function hesk_REQUEST($in, $default = false)
+{
+	return isset($_GET[$in]) ? hesk_input( hesk_GET($in) ) : ( isset($_POST[$in]) ? hesk_input( hesk_POST($in) ) : $default );
+} // END hesk_REQUEST()
+
+
+function hesk_isREQUEST($in)
+{
+	return isset($_GET[$in]) || isset($_POST[$in]) ? true : false;
+} // END hesk_isREQUEST()
+
+
+function hesk_mb_substr($in, $start, $length)
+{
+	return function_exists('mb_substr') ? mb_substr($in, $start, $length, 'UTF-8') : substr($in, $start, $length);
+} // END hesk_mb_substr()
+
+
+function hesk_mb_strlen($in)
+{
+	return function_exists('mb_strlen') ? mb_strlen($in, 'UTF-8') : strlen($in);
+} // END hesk_mb_strlen()
+
+
+function hesk_mb_strtolower($in)
+{
+	return function_exists('mb_strtolower') ? mb_strtolower($in, 'UTF-8') : strtolower($in);
+} // END hesk_mb_strtolower()
+
+function hesk_mb_strtoupper($in)
+{
+    return function_exists('mb_strtoupper') ? mb_strtoupper($in, 'UTF-8') : strtoupper($in);
+} // END hesk_mb_strtolower()
+
+
+function hesk_ucfirst($in)
+{
+	return function_exists('mb_convert_case') ? mb_convert_case($in, MB_CASE_TITLE, 'UTF-8') : ucfirst($in);
+} // END hesk_mb_ucfirst()
+
+
+function hesk_htmlspecialchars_decode($in)
+{
+	return str_replace( array('&amp;', '&lt;', '&gt;', '&quot;'), array('&', '<', '>', '"'), $in);
+} // END hesk_htmlspecialchars_decode()
+
+
+function hesk_html_entity_decode($in)
+{
+	return html_entity_decode($in, ENT_COMPAT | ENT_XHTML, 'UTF-8');
+    #return html_entity_decode($in, ENT_COMPAT | ENT_XHTML, 'ISO-8859-1');
+} // END hesk_html_entity_decode()
+
+
+function hesk_htmlspecialchars($in)
+{
+	return htmlspecialchars($in, ENT_COMPAT | ENT_SUBSTITUTE | ENT_XHTML, 'UTF-8');
+    #return htmlspecialchars($in, ENT_COMPAT | ENT_SUBSTITUTE | ENT_XHTML, 'ISO-8859-1');
+} // END hesk_htmlspecialchars()
+
+
+function hesk_htmlentities($in)
+{
+	return htmlentities($in, ENT_COMPAT | ENT_SUBSTITUTE | ENT_XHTML, 'UTF-8');
+    #return htmlentities($in, ENT_COMPAT | ENT_SUBSTITUTE | ENT_XHTML, 'ISO-8859-1');
+} // END hesk_htmlentities()
+
+
+function hesk_slashJS($in)
+{
+	return str_replace( '\'', '\\\'', $in);
+} // END hesk_slashJS()
+
+
+function hesk_verifyEmailMatch($trackingID, $my_email = 0, $ticket_email = 0, $error = 1)
+{
+	global $hesk_settings, $hesklang, $hesk_db_link;
+
+	/* Email required to view ticket? */
+	if ( ! $hesk_settings['email_view_ticket'])
+    {
+		$hesk_settings['e_param'] = '';
+        $hesk_settings['e_query'] = '';
+        $hesk_settings['e_email'] = '';
+		return true;
+    }
+
+	/* Limit brute force attempts */
+	hesk_limitBfAttempts();
+
+	/* Get email address */
+	if ($my_email)
+	{
+		$hesk_settings['e_param'] = '&e=' . rawurlencode($my_email);
+		$hesk_settings['e_query'] = '&amp;e=' . rawurlencode($my_email);
+		$hesk_settings['e_email'] = $my_email;
+	}
+	else
+	{
+		$my_email = hesk_getCustomerEmail();
+	}
+
+	/* Get email from ticket */
+	if ( ! $ticket_email)
+	{
+		$res = hesk_dbQuery("SELECT `email` FROM `".$hesk_settings['db_pfix']."tickets` WHERE `trackid`='".hesk_dbEscape($trackingID)."' LIMIT 1");
+		if (hesk_dbNumRows($res) == 1)
+		{
+			$ticket_email = hesk_dbResult($res);
+		}
+        else
+        {
+			hesk_process_messages($hesklang['ticket_not_found'],'ticket.php');
+        }
+	}
+
+	/* Validate email */
+	if ($hesk_settings['multi_eml'])
+	{
+		$valid_emails = explode(',', strtolower($ticket_email) );
+		if ( in_array(strtolower($my_email), $valid_emails) )
+		{
+			/* Match, clean brute force attempts and return true */
+			hesk_cleanBfAttempts();
+			return true;
+		}
+	}
+	elseif ( strtolower($ticket_email) == strtolower($my_email) )
+	{
+		/* Match, clean brute force attempts and return true */
+		hesk_cleanBfAttempts();
+		return true;
+	}
+
+	/* Email doesn't match, clean cookies and error out */
+    if ($error)
+    {
+	    hesk_setcookie('hesk_myemail', '');
+	    hesk_process_messages($hesklang['enmdb'],'ticket.php?track='.$trackingID.'&Refresh='.rand(10000,99999));
+    }
+    else
+    {
+    	return false;
+    }
+
+} // END hesk_verifyEmailMatch()
+
+
+function hesk_getCustomerEmail($can_remember = 0, $field = '', $force_only_one = 0)
+{
+	global $hesk_settings, $hesklang;
+
+	/* Email required to view ticket? */
+	if ( ! $hesk_settings['email_view_ticket'])
+    {
+		$hesk_settings['e_param'] = '';
+		$hesk_settings['e_query'] = '';
+        $hesk_settings['e_email'] = '';
+		return '';
+    }
+
+	/* Is this a form that enables remembering email? */
+    if ($can_remember)
+    {
+    	global $do_remember;
+    }
+
+	$my_email = '';
+
+	/* Is email in session? */
+	if ( strlen($field) && isset($_SESSION[$field]) )
+	{
+		$my_email = hesk_validateEmail($_SESSION[$field], 'ERR', 0);
+	}
+
+	/* Is email in query string? */
+	elseif ( isset($_GET['e']) || isset($_POST['e']) )
+	{
+		$my_email = hesk_validateEmail( hesk_REQUEST('e') ,'ERR',0);
+	}
+
+    /* Is email in cookie? */
+	elseif ( isset($_COOKIE['hesk_myemail']) )
+	{
+		$my_email = hesk_validateEmail( hesk_COOKIE('hesk_myemail'), 'ERR', 0);
+		if ($can_remember && $my_email)
+		{
+			$do_remember = ' checked="checked" ';
+		}
+	}
+
+    // Remove unwanted side-effects
+    $my_email = hesk_emailCleanup($my_email);
+
+    // Force only one email address? Use the first one.
+    if ($force_only_one)
+    {
+        $my_email = strtok($my_email, ',');
+    }
+
+    $hesk_settings['e_param'] = '&e=' . rawurlencode($my_email);
+    $hesk_settings['e_query'] = '&amp;e=' . rawurlencode($my_email);
+    $hesk_settings['e_email'] = $my_email;
+
+    return $my_email;
+
+} // END hesk_getCustomerEmail()
+
+
+function hesk_emailCleanup($my_email)
+{
+    return preg_replace("/(\\\)+'/", "'", $my_email);
+} // END hesk_emailCleanup()
+
+
+function hesk_formatBytes($size, $translate_unit = 1, $precision = 2)
+{
+	global $hesklang;
+
+    $units = array(
+    	'GB' => 1073741824,
+        'MB' => 1048576,
+        'kB' => 1024,
+        'B'  => 1
+    );
+
+    foreach ($units as $suffix => $bytes)
+    {
+    	if ($bytes > $size)
+        {
+        	continue;
+        }
+
+        $full  = $size / $bytes;
+        $round = round($full, $precision);
+
+        if ($full == $round)
+        {
+            if ($translate_unit)
+            {
+            	return $round . ' ' . $hesklang[$suffix];
+            }
+            else
+            {
+            	return $round . ' ' . $suffix;
+            }
+        }
+    }
+
+    return false;
+} // End hesk_formatBytes()
+
+
+function hesk_autoAssignTicket($ticket_category)
+{
+	global $hesk_settings, $hesklang;
+
+	/* Auto assign ticket enabled? */
+	if ( ! $hesk_settings['autoassign'])
+	{
+		return false;
+	}
+
+	$autoassign_owner = array();
+
+	/* Get all possible auto-assign staff, order by number of open tickets */
+	$res = hesk_dbQuery("SELECT `t1`.`id`,`t1`.`user`,`t1`.`name`, `t1`.`email`, `t1`.`language`, `t1`.`isadmin`, `t1`.`categories`, `t1`.`notify_assigned`, `t1`.`heskprivileges`,
+					    (SELECT COUNT(*) FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` FORCE KEY (`statuses`) WHERE `owner`=`t1`.`id` AND `status` IN ('0','1','2','4','5') ) as `open_tickets`
+						FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` AS `t1`
+						WHERE `t1`.`autoassign`='1' ORDER BY `open_tickets` ASC, RAND()");
+
+	/* Loop through the rows and return the first appropriate one */
+	while ($myuser = hesk_dbFetchAssoc($res))
+	{
+		/* Is this an administrator? */
+		if ($myuser['isadmin'])
+		{
+			$autoassign_owner = $myuser;
+            $hesk_settings['user_data'][$myuser['id']] = $myuser;
+			hesk_dbFreeResult($res);
+			break;
+		}
+
+		/* Not and administrator, check two things: */
+
+        /* --> can view and reply to tickets */
+		if (strpos($myuser['heskprivileges'], 'can_view_tickets') === false || strpos($myuser['heskprivileges'], 'can_reply_tickets') === false)
+		{
+			continue;
+		}
+
+        /* --> has access to ticket category */
+		$myuser['categories']=explode(',',$myuser['categories']);
+		if (in_array($ticket_category,$myuser['categories']))
+		{
+			$autoassign_owner = $myuser;
+            $hesk_settings['user_data'][$myuser['id']] = $myuser;
+			hesk_dbFreeResult($res);
+			break;
+		}
+	} 
+
+    return $autoassign_owner;
+
+} // END hesk_autoAssignTicket()
+
+
+function hesk_cleanID($field='track', $in=false)
+{
+    $id = '';
+
+    if ($in !== false)
+    {
+        $id = $in;
+    }
+    elseif ( isset($_SESSION[$field]) )
+    {
+        $id = $_SESSION[$field];
+    }
+    elseif ( isset($_GET[$field]) && ! is_array($_GET[$field]) )
+    {
+        $id = $_GET[$field];
+    }
+    elseif ( isset($_POST[$field]) && ! is_array($_POST[$field]) )
+    {
+        $id = $_POST[$field];
+    }
+    else
+    {
+        return false;
+    }
+
+    return substr( preg_replace('/[^A-Z0-9\-]/','',strtoupper($id)) , 0, 12);
+
+} // END hesk_cleanID()
+
+
+function hesk_createID()
+{
+	global $hesk_settings, $hesklang, $hesk_error_buffer;
+
+	/*** Generate tracking ID and make sure it's not a duplicate one ***/
+
+	/* Ticket ID can be of these chars */
+	$useChars = 'AEUYBDGHJLMNPQRSTVWXZ123456789';
+
+    /* Set tracking ID to an empty string */
+	$trackingID = '';
+
+	/* Let's avoid duplicate ticket ID's, try up to 3 times */
+	for ($i=1;$i<=3;$i++)
+    {
+	    /* Generate raw ID */
+	    $trackingID .= $useChars[mt_rand(0,29)];
+	    $trackingID .= $useChars[mt_rand(0,29)];
+	    $trackingID .= $useChars[mt_rand(0,29)];
+	    $trackingID .= $useChars[mt_rand(0,29)];
+	    $trackingID .= $useChars[mt_rand(0,29)];
+	    $trackingID .= $useChars[mt_rand(0,29)];
+	    $trackingID .= $useChars[mt_rand(0,29)];
+	    $trackingID .= $useChars[mt_rand(0,29)];
+	    $trackingID .= $useChars[mt_rand(0,29)];
+	    $trackingID .= $useChars[mt_rand(0,29)];
+
+		/* Format the ID to the correct shape and check wording */
+        $trackingID = hesk_formatID($trackingID);
+
+		/* Check for duplicate IDs */
+		$res = hesk_dbQuery("SELECT `id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `trackid` = '".hesk_dbEscape($trackingID)."' LIMIT 1");
+
+		if (hesk_dbNumRows($res) == 0)
+		{
+        	/* Everything is OK, no duplicates found */
+			return $trackingID;
+        }
+
+        /* A duplicate ID has been found! Let's try again (up to 2 more) */
+        $trackingID = '';
+    }
+
+    /* No valid tracking ID, try one more time with microtime() */
+	$trackingID  = $useChars[mt_rand(0,29)];
+	$trackingID .= $useChars[mt_rand(0,29)];
+	$trackingID .= $useChars[mt_rand(0,29)];
+	$trackingID .= $useChars[mt_rand(0,29)];
+	$trackingID .= $useChars[mt_rand(0,29)];
+	$trackingID .= substr(microtime(), -5);
+
+	/* Format the ID to the correct shape and check wording */
+	$trackingID = hesk_formatID($trackingID);
+
+	$res = hesk_dbQuery("SELECT `id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `trackid` = '".hesk_dbEscape($trackingID)."' LIMIT 1");
+
+	/* All failed, must be a server-side problem... */
+	if (hesk_dbNumRows($res) == 0)
+	{
+		return $trackingID;
+    }
+
+    $hesk_error_buffer['etid'] = $hesklang['e_tid'];
+	return false;
+
+} // END hesk_createID()
+
+
+function hesk_formatID($id)
+{
+
+	$useChars = 'AEUYBDGHJLMNPQRSTVWXZ123456789';
+
+    $replace  = $useChars[mt_rand(0,29)];
+    $replace .= mt_rand(1,9);
+    $replace .= $useChars[mt_rand(0,29)];
+
+    /*
+    Remove 3 letter bad words from ID
+    Possiblitiy: 1:27,000
+    */
+	$remove = array(
+    'ASS',
+    'CUM',
+    'FAG',
+    'FUK',
+    'GAY',
+    'SEX',
+    'TIT',
+    'XXX',
+    );
+
+    $id = str_replace($remove,$replace,$id);
+
+    /*
+    Remove 4 letter bad words from ID
+    Possiblitiy: 1:810,000
+    */
+	$remove = array(
+	'ANAL',
+	'ANUS',
+	'BUTT',
+	'CAWK',
+	'CLIT',
+	'COCK',
+	'CRAP',
+	'CUNT',
+	'DICK',
+	'DYKE',
+	'FART',
+	'FUCK',
+	'JAPS',
+	'JERK',
+	'JIZZ',
+	'KNOB',
+	'PISS',
+	'POOP',
+	'SHIT',
+	'SLUT',
+	'SUCK',
+	'TURD',
+
+    // Also, remove words that are known to trigger mod_security
+	'WGET',
+    );
+
+	$replace .= mt_rand(1,9);
+    $id = str_replace($remove,$replace,$id);
+
+    /* Format the ID string into XXX-XXX-XXXX format for easier readability */
+    $id = $id[0].$id[1].$id[2].'-'.$id[3].$id[4].$id[5].'-'.$id[6].$id[7].$id[8].$id[9];
+
+    return $id;
+
+} // END hesk_formatID()
+
+
+function hesk_cleanBfAttempts()
+{
+	global $hesk_settings, $hesklang;
+
+	/* If this feature is disabled, just return */
+    if ( ! $hesk_settings['attempt_limit'] || defined('HESK_BF_CLEAN') )
+    {
+    	return true;
+    }
+
+    /* Delete expired logs from the database */
+	$res = hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."logins` WHERE `ip`='".hesk_dbEscape(hesk_getClientIP())."'");
+
+    define('HESK_BF_CLEAN', 1);
+
+	return true;
+} // END hesk_cleanAttempts()
+
+
+function hesk_limitBfAttempts($showError=1)
+{
+	global $hesk_settings, $hesklang;
+
+	// Check if this IP is banned permanently
+	if ( hesk_isBannedIP(hesk_getClientIP()) )
+	{
+    	hesk_error($hesklang['baned_ip'], 0);
+	}
+
+	/* If this feature is disabled or already called, return false */
+    if ( ! $hesk_settings['attempt_limit'] || defined('HESK_BF_LIMIT') )
+    {
+    	return false;
+    }
+
+    /* Define this constant to avoid duplicate checks */
+    define('HESK_BF_LIMIT', 1);
+
+	$ip = hesk_getClientIP();
+
+    /* Get number of failed attempts from the database */
+	$res = hesk_dbQuery("SELECT `number`, (CASE WHEN `last_attempt` IS NOT NULL AND DATE_ADD(`last_attempt`, INTERVAL ".intval($hesk_settings['attempt_banmin'])." MINUTE ) > NOW() THEN 1 ELSE 0 END) AS `banned` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."logins` WHERE `ip`='".hesk_dbEscape($ip)."' LIMIT 1");
+
+    /* Not in the database yet? Add first one and return false */
+	if (hesk_dbNumRows($res) != 1)
+	{
+		hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."logins` (`ip`) VALUES ('".hesk_dbEscape($ip)."')");
+		return false;
+	}
+
+    /* Get number of failed attempts and increase by 1 */
+    $row = hesk_dbFetchAssoc($res);
+    $row['number']++;
+
+    /* If too many failed attempts either return error or reset count if time limit expired */
+	if ($row['number'] >= $hesk_settings['attempt_limit'])
+    {
+    	if ($row['banned'])
+        {
+        	$tmp = sprintf($hesklang['yhbb'],$hesk_settings['attempt_banmin']);
+
+            unset($_SESSION); 
+
+        	if ($showError)
+            {
+            	hesk_error($tmp,0);
+            }
+            else
+            {
+        		return $tmp;
+            }
+        }
+        else
+        {
+			$row['number'] = 1;
+        }
+    }
+
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."logins` SET `number`=".intval($row['number'])." WHERE `ip`='".hesk_dbEscape($ip)."'");
+
+	return false;
+
+} // END hesk_limitAttempts()
+
+
+function hesk_getCategoryName($id)
+{
+	global $hesk_settings, $hesklang;
+
+	if (empty($id))
+	{
+		return $hesklang['unas'];
+	}
+
+	// If we already have the name no need to query DB another time
+	if ( isset($hesk_settings['category_data'][$id]['name']) )
+	{
+		return $hesk_settings['category_data'][$id]['name'];
+	}
+
+	$res = hesk_dbQuery("SELECT `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `id`='".intval($id)."' LIMIT 1");
+
+	if (hesk_dbNumRows($res) != 1)
+	{
+		return $hesklang['catd'];
+	}
+
+	$hesk_settings['category_data'][$id]['name'] = hesk_dbResult($res,0,0);
+
+	return $hesk_settings['category_data'][$id]['name'];
+} // END hesk_getOwnerName()
+
+
+function hesk_getReplierName($ticket)
+{
+	global $hesk_settings, $hesklang;
+
+    // Already have this info?
+    if (isset($ticket['last_reply_by']))
+    {
+        return $ticket['last_reply_by'];
+    }
+
+    // Last reply by staff
+    if ( ! empty($ticket['lastreplier']))
+    {
+        // We don't know who from staff so just send "Staff"
+        if (empty($ticket['replierid']))
+        {
+            return $hesklang['staff'];
+        }
+
+        // Get the name using another function
+        $replier = hesk_getOwnerName($ticket['replierid']);
+
+        // If replier comes back as "unassigned", default to "Staff"
+        if ($replier == $hesklang['unas'])
+        {
+            return $hesklang['staff'];
+        }
+
+        return $replier;
+    }
+
+    // Last reply by customer
+    return $ticket['name'];
+
+} // END hesk_getReplierName()
+
+
+function hesk_getOwnerName($id)
+{
+	global $hesk_settings, $hesklang;
+
+	if (empty($id))
+	{
+		return $hesklang['unas'];
+	}
+
+	// If we already have the name no need to query DB another time
+	if ( isset($hesk_settings['user_data'][$id]['name']) )
+	{
+		return $hesk_settings['user_data'][$id]['name'];
+	}
+
+	$res = hesk_dbQuery("SELECT `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `id`='".intval($id)."' LIMIT 1");
+
+	if (hesk_dbNumRows($res) != 1)
+	{
+		return $hesklang['unas'];
+	}
+
+	$hesk_settings['user_data'][$id]['name'] = hesk_dbResult($res,0,0);
+
+	return $hesk_settings['user_data'][$id]['name'];
+} // END hesk_getOwnerName()
+
+
+function hesk_cleanSessionVars($arr)
+{
+	if (is_array($arr))
+	{
+		foreach ($arr as $str)
+		{
+			if (isset($_SESSION[$str]))
+			{
+				unset($_SESSION[$str]);
+			}
+		}
+	}
+	elseif (isset($_SESSION[$arr]))
+	{
+		unset($_SESSION[$arr]);
+	}
+} // End hesk_cleanSessionVars()
+
+
+function hesk_process_messages($message,$redirect_to,$type='ERROR')
+{
+	global $hesk_settings, $hesklang;
+
+    switch ($type)
+    {
+    	case 'SUCCESS':
+        	$_SESSION['HESK_SUCCESS'] = TRUE;
+            break;
+        case 'NOTICE':
+        	$_SESSION['HESK_NOTICE'] = TRUE;
+            break;
+        case 'INFO':
+        	$_SESSION['HESK_INFO'] = TRUE;
+            break;
+        default:
+        	$_SESSION['HESK_ERROR'] = TRUE;
+    }
+
+	$_SESSION['HESK_MESSAGE'] = $message;
+
+    /* In some cases we don't want a redirect */
+    if ($redirect_to == 'NOREDIRECT')
+    {
+    	return TRUE;
+    }
+
+	header('Location: '.$redirect_to);
+	exit();
+} // END hesk_process_messages()
+
+function hesk_get_messages() {
+    global $hesk_settings, $hesklang;
+
+    $messages = array();
+
+	// Primary message - only one can be displayed and HESK_MESSAGE is required
+	if ( isset($_SESSION['HESK_MESSAGE']) )
+	{
+		if ( isset($_SESSION['HESK_SUCCESS']) )
+		{
+		    $messages[] = array(
+		        'title' => $hesklang['success'],
+		        'style' => '1',
+		        'message' => $_SESSION['HESK_MESSAGE']
+		    );
+		}
+		elseif ( isset($_SESSION['HESK_ERROR']) )
+		{
+		    $messages[] = array(
+		        'title' => $hesklang['error'],
+		        'style' => '4',
+		        'message' => $_SESSION['HESK_MESSAGE']
+		    );
+		}
+		elseif ( isset($_SESSION['HESK_NOTICE']) )
+		{
+		    $messages[] = array(
+		        'title' => $hesklang['note'],
+		        'style' => '3',
+		        'message' => $_SESSION['HESK_MESSAGE']
+		    );
+		}
+		elseif ( isset($_SESSION['HESK_INFO']) )
+		{
+		    $messages[] = array(
+		        'title' => $hesklang['info'],
+		        'style' => '2',
+		        'message' => $_SESSION['HESK_MESSAGE']
+		    );
+		}
+
+		hesk_cleanSessionVars('HESK_MESSAGE');
+	}
+
+	// Cleanup any primary message types set
+	hesk_cleanSessionVars('HESK_ERROR');
+	hesk_cleanSessionVars('HESK_SUCCESS');
+	hesk_cleanSessionVars('HESK_NOTICE');
+	hesk_cleanSessionVars('HESK_INFO');
+
+	// Secondary message
+	if ( isset($_SESSION['HESK_2ND_NOTICE']) && isset($_SESSION['HESK_2ND_MESSAGE']) )
+	{
+	    $messages[] = array(
+            'title' => $hesklang['note'],
+            'style' => '3',
+            'message' => $_SESSION['HESK_2ND_MESSAGE']
+        );
+		hesk_cleanSessionVars('HESK_2ND_NOTICE');
+		hesk_cleanSessionVars('HESK_2ND_MESSAGE');
+	}
+
+	return $messages;
+}
+
+
+function hesk_handle_messages()
+{
+	global $hesk_settings, $hesklang;
+
+	$return_value = true;
+
+	// Primary message - only one can be displayed and HESK_MESSAGE is required
+	if ( isset($_SESSION['HESK_MESSAGE']) )
+	{
+		if ( isset($_SESSION['HESK_SUCCESS']) )
+		{
+			hesk_show_success($_SESSION['HESK_MESSAGE']);
+		}
+		elseif ( isset($_SESSION['HESK_ERROR']) )
+		{
+			hesk_show_error($_SESSION['HESK_MESSAGE']);
+			$return_value = false;
+		}
+		elseif ( isset($_SESSION['HESK_NOTICE']) )
+		{
+			hesk_show_notice($_SESSION['HESK_MESSAGE']);
+		}
+		elseif ( isset($_SESSION['HESK_INFO']) )
+		{
+			hesk_show_info($_SESSION['HESK_MESSAGE']);
+		}
+
+		hesk_cleanSessionVars('HESK_MESSAGE');
+	}
+
+	// Cleanup any primary message types set
+	hesk_cleanSessionVars('HESK_ERROR');
+	hesk_cleanSessionVars('HESK_SUCCESS');
+	hesk_cleanSessionVars('HESK_NOTICE');
+	hesk_cleanSessionVars('HESK_INFO');
+
+	// Secondary message
+	if ( isset($_SESSION['HESK_2ND_NOTICE']) && isset($_SESSION['HESK_2ND_MESSAGE']) )
+	{
+		hesk_show_notice($_SESSION['HESK_2ND_MESSAGE']);
+		hesk_cleanSessionVars('HESK_2ND_NOTICE');
+		hesk_cleanSessionVars('HESK_2ND_MESSAGE');
+	}
+
+	return $return_value;
+} // END hesk_handle_messages()
+
+
+function hesk_show_error($message,$title='',$append_colon=true)
+{
+	global $hesk_settings, $hesklang;
+    $title = $title ? $title : $hesklang['error'];
+	$title = $append_colon ? $title . ':' : $title;
+	?>
+    <div class="main__content notice-flash">
+        <div class="notification red">
+            <b><?php echo $title; ?></b> <?php echo $message; ?>
+        </div>
+    </div>
+	<?php
+} // END hesk_show_error()
+
+
+function hesk_show_success($message,$title='',$append_colon=true)
+{
+	global $hesk_settings, $hesklang;
+    $title = $title ? $title : $hesklang['success'];
+	$title = $append_colon ? $title . ':' : $title;
+	?>
+    <div class="main__content notice-flash">
+        <div class="notification green">
+            <b><?php echo $title; ?></b> <?php echo $message; ?>
+        </div>
+    </div>
+	<?php
+} // END hesk_show_success()
+
+
+function hesk_show_notice($message,$title='',$append_colon=true)
+{
+	global $hesk_settings, $hesklang;
+    $title = $title ? $title : $hesklang['note'];
+	$title = $append_colon ? $title . ':' : $title;
+	?>
+    <div class="main__content notice-flash">
+        <div class="notification orange">
+            <b><?php echo $title; ?></b> <?php echo $message; ?>
+        </div>
+    </div>
+	<?php
+} // END hesk_show_notice()
+
+
+function hesk_show_info($message,$title='',$append_colon=true)
+{
+	global $hesk_settings, $hesklang;
+    $title = $title ? $title : $hesklang['info'];
+	$title = $append_colon ? $title . ':' : $title;
+	?>
+    <div class="main__content notice-flash">
+        <div class="notification blue">
+            <b><?php echo $title; ?></b> <?php echo $message; ?>
+        </div>
+    </div>
+	<?php
+} // END hesk_show_info()
+
+
+function hesk_token_echo($do_echo = 1)
+{
+	if ( ! defined('SESSION_CLEAN'))
+    {
+		$_SESSION['token'] = hesk_htmlspecialchars(strip_tags($_SESSION['token']));
+        define('SESSION_CLEAN', true);
+    }
+
+    if ($do_echo)
+    {
+		echo $_SESSION['token'];
+    }
+    else
+    {
+    	return $_SESSION['token'];
+    }
+} // END hesk_token_echo()
+
+
+function hesk_token_check($method='GET', $show_error=1)
+{
+	// Get the token
+	$my_token = hesk_REQUEST('token');
+
+    // Verify it or throw an error
+	if ( ! hesk_token_compare($my_token))
+    {
+    	if ($show_error)
+        {
+        	global $hesk_settings, $hesklang;
+        	hesk_error($hesklang['eto']);
+        }
+        else
+        {
+        	return false;
+        }
+    }
+
+    return true;
+} // END hesk_token_check()
+
+
+function hesk_token_compare($my_token)
+{
+	if (isset($_SESSION['token']) && $my_token == $_SESSION['token'])
+    {
+    	return true;
+    }
+    else
+    {
+    	return false;
+    }
+} // END hesk_token_compare()
+
+
+function hesk_token_hash()
+{
+	return sha1(time() . microtime() . uniqid(rand(), true) );
+} // END hesk_token_hash()
+
+
+function & ref_new(&$new_statement)
+{
+	return $new_statement;
+} // END ref_new()
+
+
+function hesk_ticketToPlain($ticket, $specialchars=0, $strip=1)
+{
+	if ( is_array($ticket) )
+	{
+		foreach ($ticket as $key => $value)
+		{
+			$ticket[$key] = is_array($ticket[$key]) ? hesk_ticketToPlain($value, $specialchars, $strip) : hesk_msgToPlain($value, $specialchars, $strip);
+		}
+
+		return $ticket;
+	}
+	else
+	{
+		return hesk_msgToPlain($ticket, $specialchars, $strip);
+	}
+} // END hesk_ticketToPlain()
+
+
+function hesk_msgToPlain($msg, $specialchars=0, $strip=1)
+{
+	$msg = preg_replace('/\<a href="(mailto:)?([^"]*)"[^\<]*\<\/a\>/i', "$2", $msg);
+	$msg = preg_replace('/<br \/>\s*/',"\n",$msg);
+    $msg = trim($msg);
+
+    if ($strip)
+    {
+    	$msg = stripslashes($msg);
+    }
+
+    if ($specialchars)
+    {
+    	$msg = hesk_html_entity_decode($msg);
+    }
+
+    return $msg;
+} // END hesk_msgToPlain()
+
+function hesk_getCurrentGetParameters() {
+    if ( ! isset($_GET) ) {
+        $_GET = array();
+    }
+
+    $parameters = array();
+    foreach ($_GET as $k => $v) {
+        if ($k == 'language') {
+            continue;
+        }
+        $parameters[$k] = $v;
+    }
+
+    return $parameters;
+}
+
+function hesk_showTopBar($page_title, $trackingID = false)
+{
+	global $hesk_settings, $hesklang;
+
+	if ($hesk_settings['can_sel_lang'])
+	{
+
+		$str = '<form method="get" action="" style="margin:0;padding:0;border:0;white-space:nowrap;">';
+
+        if ($trackingID !== false)
+        {
+            $str .= '<input type="hidden" name="track" value="'.hesk_htmlentities($trackingID).'" />';
+
+            if ($hesk_settings['email_view_ticket'] && isset($hesk_settings['e_email']))
+            {
+                $str .= '<input type="hidden" name="e" value="'.hesk_htmlentities($hesk_settings['e_email']).'" />';
+            }
+        }
+
+        if ( ! isset($_GET) )
+        {
+        	$_GET = array();
+        }
+
+		foreach ($_GET as $k => $v)
+		{
+			if ($k == 'language')
+			{
+				continue;
+			}
+			$str .= '<input type="hidden" name="'.hesk_htmlentities($k).'" value="'.hesk_htmlentities($v).'" />';
+		}
+
+        $str .= '<select name="language" onchange="this.form.submit()">';
+		$str .= hesk_listLanguages(0);
+		$str .= '</select>';
+
+	?>
+		<table border="0" cellspacing="0" cellpadding="0" width="100%">
+		<tr>
+		<td class="headersm" style="padding-left: 0px;"><?php echo $page_title; ?></td>
+		<td class="headersm" style="padding-left: 0px;text-align: right">
+        <script language="javascript" type="text/javascript">
+		document.write('<?php echo str_replace(array('"','<','=','>',"'"),array('\42','\74','\75','\76','\47'),$str . '</form>'); ?>');
+        </script>
+        <noscript>
+        <?php
+        	echo $str . '<input type="submit" value="'.$hesklang['go'].'" /></form>';
+        ?>
+        </noscript>
+        </td>
+		</tr>
+		</table>
+	<?php
+	}
+	else
+	{
+		echo $page_title;
+	}
+} // END hesk_showTopBar()
+
+
+function hesk_listLanguages($doecho = 1) {
+	global $hesk_settings, $hesklang;
+
+    $tmp = '';
+
+	foreach ($hesk_settings['languages'] as $lang => $info)
+	{
+		if ($lang == $hesk_settings['language'])
+		{
+			$tmp .= '<option value="'.$lang.'" selected>'.$lang.'</option>';
+		}
+		else
+		{
+			$tmp .= '<option value="'.$lang.'">'.$lang.'</option>';
+		}
+	}
+
+    if ($doecho)
+    {
+		echo $tmp;
+    }
+    else
+    {
+    	return $tmp;
+    }
+} // END hesk_listLanguages
+
+
+function hesk_resetLanguage()
+{
+	global $hesk_settings, $hesklang;
+
+    /* If this is not a valid request no need to change aynthing */
+    if ( ! $hesk_settings['can_sel_lang'] || ! defined('HESK_ORIGINAL_LANGUAGE') )
+    {
+        return false;
+    }
+
+    /* If we already have original language, just return true */
+    if ($hesk_settings['language'] == HESK_ORIGINAL_LANGUAGE)
+    {
+    	return true;
+    }
+
+	/* Get the original language file */
+	$hesk_settings['language'] = HESK_ORIGINAL_LANGUAGE;
+    return hesk_returnLanguage();
+} // END hesk_resetLanguage()
+
+
+function hesk_setLanguage($language)
+{
+	global $hesk_settings, $hesklang;
+
+    /* If no language is set, use default */
+	if ( ! $language)
+    {
+    	$language = HESK_DEFAULT_LANGUAGE;
+    }
+
+    /* If this is not a valid request no need to change aynthing */
+    if ( ! $hesk_settings['can_sel_lang'] || $language == $hesk_settings['language'] || ! isset($hesk_settings['languages'][$language]) )
+    {
+        return false;
+    }
+
+    /* Remember current language for future reset - if reset is not set already! */
+    if ( ! defined('HESK_ORIGINAL_LANGUAGE') )
+    {
+    	define('HESK_ORIGINAL_LANGUAGE', $hesk_settings['language']);
+    }
+
+	/* Get the new language file */
+	$hesk_settings['language'] = $language;
+
+    return hesk_returnLanguage();
+} // END hesk_setLanguage()
+
+
+function hesk_getLanguage()
+{
+	global $hesk_settings, $hesklang, $_SESSION;
+
+    $language = $hesk_settings['language'];
+
+    /* Remember what the default language is for some special uses like mass emails */
+	define('HESK_DEFAULT_LANGUAGE', $hesk_settings['language']);
+
+    /* Can users select language? */
+    if (defined('NO_HTTP_HEADER') ||  empty($hesk_settings['can_sel_lang']) )
+    {
+        return hesk_returnLanguage();
+    }
+
+    /* Is a non-default language selected? If not use default one */
+    if (isset($_GET['language']))
+    {
+    	$language = hesk_input( hesk_GET('language') ) or $language = $hesk_settings['language'];
+    }
+    elseif (isset($_COOKIE['hesk_language']))
+    {
+    	$language = hesk_input( hesk_COOKIE('hesk_language') ) or $language = $hesk_settings['language'];
+    }
+    else
+    {
+        return hesk_returnLanguage();
+    }
+
+    /* non-default language selected. Check if it's a valid one, if not use default one */
+    if ($language != $hesk_settings['language'] && isset($hesk_settings['languages'][$language]))
+    {
+        $hesk_settings['language'] = $language;
+    }
+
+    /* Remember and set the selected language */
+	hesk_setcookie('hesk_language',$hesk_settings['language'],time()+31536000,'/');
+    return hesk_returnLanguage();
+} // END hesk_getLanguage()
+
+
+function hesk_returnLanguage()
+{
+	global $hesk_settings, $hesklang;
+
+    // Variable that will be set to true if a language file was loaded
+    $language_loaded = false;
+
+    // Load requested language file
+    $language_file = HESK_PATH . 'language/' . $hesk_settings['languages'][$hesk_settings['language']]['folder'] . '/text.php';
+    if (file_exists($language_file))
+    {
+        require($language_file);
+        $language_loaded = true;
+    }
+
+    // Requested language file not found, try to load default installed language
+    if ( ! $language_loaded && $hesk_settings['language'] != HESK_DEFAULT_LANGUAGE)
+    {
+        $language_file = HESK_PATH . 'language/' . $hesk_settings['languages'][HESK_DEFAULT_LANGUAGE]['folder'] . '/text.php';
+        if (file_exists($language_file))
+        {
+            require($language_file);
+            $language_loaded = true;
+            $hesk_settings['language'] = HESK_DEFAULT_LANGUAGE;
+        }
+    }
+
+    // Requested language file not found, can we at least load English?
+    if ( ! $language_loaded && $hesk_settings['language'] != 'English' && HESK_DEFAULT_LANGUAGE != 'English')
+    {
+        $language_file = HESK_PATH . 'language/en/text.php';
+        if (file_exists($language_file))
+        {
+            require($language_file);
+            $language_loaded = true;
+            $hesk_settings['language'] = 'English';
+        }
+    }
+
+    // If a language is still not loaded, give up
+    if ( ! $language_loaded)
+    {
+        die('Count not load a valid language file.');
+    }
+
+    // Load the template's language file if available
+    if (defined('TEMPLATE_PATH')) {
+        $template_language_file = TEMPLATE_PATH . '/language/' . $hesk_settings['languages'][$hesk_settings['language']]['folder'] . '/text.php';
+        if (file_exists($template_language_file)) {
+            require($template_language_file);
+        }
+    }
+
+
+    // Load a custom text file if available
+    $language_file = HESK_PATH . 'language/' . $hesk_settings['languages'][$hesk_settings['language']]['folder'] . '/custom-text.php';
+    if (file_exists($language_file))
+    {
+        require($language_file);
+    }
+
+    return true;
+} // END hesk_returnLanguage()
+
+
+function hesk_setTimezone()
+{
+    global $hesk_settings;
+
+    // Set the desired timezone, default to UTC
+    if ( ! isset($hesk_settings['timezone']) || date_default_timezone_set($hesk_settings['timezone']) === false)
+    {
+        date_default_timezone_set('UTC');
+    }
+
+    return true;
+
+} // END hesk_setTimezone()
+
+
+function hesk_timeToHHMM($time, $time_format="seconds", $signed=true)
+{
+    if ($time < 0)
+    {
+        $time = abs($time);
+        $sign = "-";
+    }
+    else
+    {
+        $sign = "+";
+    }
+
+    if ($time_format == 'minutes')
+    {
+        $time *= 60;
+    }
+
+    return ($signed ? $sign : '') . gmdate('H:i', $time);
+
+} // END hesk_timeToHHMM()
+
+
+function hesk_date($dt='', $from_database=false, $is_str=true, $return_str=true)
+{
+	global $hesk_settings;
+
+    if (!$dt)
+    {
+    	$dt = time();
+    }
+    elseif ($is_str)
+    {
+    	$dt = strtotime($dt);
+    }
+
+	// Return formatted date
+	return $return_str ? date($hesk_settings['timeformat'], $dt) : $dt;
+
+} // End hesk_date()
+
+
+function hesk_array_fill_keys($keys, $value)
+{
+	if ( version_compare(PHP_VERSION, '5.2.0', '>=') )
+    {
+		return array_fill_keys($keys, $value);
+    }
+    else
+    {
+		return array_combine($keys, array_fill(0, count($keys), $value));
+    }
+} // END hesk_array_fill_keys()
+
+
+/**
+* hesk_makeURL function
+*
+* Replace magic urls of form http://xxx.xxx., www.xxx. and xxx@xxx.xxx.
+* Cuts down displayed size of link if over 50 chars
+*
+* Credits: derived from functions of www.phpbb.com
+*/
+function hesk_makeURL($text, $class = '')
+{
+	global $hesk_settings;
+
+	if ( ! defined('MAGIC_URL_EMAIL'))
+	{
+		define('MAGIC_URL_EMAIL', 1);
+		define('MAGIC_URL_FULL', 2);
+		define('MAGIC_URL_LOCAL', 3);
+		define('MAGIC_URL_WWW', 4);
+	}
+
+	$class = ($class) ? ' class="' . $class . '"' : '';
+
+	// matches a xxxx://aaaaa.bbb.cccc. ...
+	$text = preg_replace_callback(
+		'#(^|[\n\t (>.])(' . "[a-z][a-z\d+]*:/{2}(?:(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@|]+|%[\dA-F]{2})+|[0-9.]+|\[[a-z0-9.]+:[a-z0-9.]+:[a-z0-9.:]+\])(?::\d*)?(?:/(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@|]+|%[\dA-F]{2})*)*(?:\?(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@/?|]+|%[\dA-F]{2})*)?(?:\#(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@/?|]+|%[\dA-F]{2})*)?" . ')#iu',
+        function ($matches) use ($class) {
+            return  make_clickable_callback(MAGIC_URL_FULL, $matches[1], $matches[2], '', $class);
+        },
+		$text
+	);
+
+	// matches a "www.xxxx.yyyy[/zzzz]" kinda lazy URL thing
+	$text = preg_replace_callback(
+		'#(^|[\n\t (>])(' . "www\.(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@|]+|%[\dA-F]{2})+(?::\d*)?(?:/(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@|]+|%[\dA-F]{2})*)*(?:\?(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@/?|]+|%[\dA-F]{2})*)?(?:\#(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@/?|]+|%[\dA-F]{2})*)?" . ')#iu',
+        function ($matches) use ($class) {
+            return  make_clickable_callback(MAGIC_URL_WWW, $matches[1], $matches[2], '', $class);
+        },
+		$text
+	);
+
+	// matches an email address
+	$text = preg_replace_callback(
+		'/(^|[\n\t (>])(' . '((?:[\w\!\#$\%\&\'\*\+\-\/\=\?\^\`{\|\}\~]+\.)*(?:[\w\!\#$\%\'\*\+\-\/\=\?\^\`{\|\}\~]|&amp;)+)@((((([a-z0-9]{1}[a-z0-9\-]{0,62}[a-z0-9]{1})|[a-z])\.)+[a-z]{2,63})|(\d{1,3}\.){3}\d{1,3}(\:\d{1,5})?)' . ')/iu',
+        function ($matches) use ($class) {
+            return  make_clickable_callback(MAGIC_URL_EMAIL, $matches[1], $matches[2], '', $class);
+        },
+		$text
+	);
+
+	return $text;
+} // END hesk_makeURL()
+
+
+function make_clickable_callback($type, $whitespace, $url, $relative_url, $class)
+{
+	global $hesk_settings;
+
+	$orig_url		= $url;
+	$orig_relative	= $relative_url;
+	$append			= '';
+	$url			= htmlspecialchars_decode($url);
+	$relative_url	= htmlspecialchars_decode($relative_url);
+
+	// make sure no HTML entities were matched
+	$chars = array('<', '>', '"');
+	$split = false;
+
+	foreach ($chars as $char)
+	{
+		$next_split = strpos($url, $char);
+		if ($next_split !== false)
+		{
+			$split = ($split !== false) ? min($split, $next_split) : $next_split;
+		}
+	}
+
+	if ($split !== false)
+	{
+		// an HTML entity was found, so the URL has to end before it
+		$append			= substr($url, $split) . $relative_url;
+		$url			= substr($url, 0, $split);
+		$relative_url	= '';
+	}
+	else if ($relative_url)
+	{
+		// same for $relative_url
+		$split = false;
+		foreach ($chars as $char)
+		{
+			$next_split = strpos($relative_url, $char);
+			if ($next_split !== false)
+			{
+				$split = ($split !== false) ? min($split, $next_split) : $next_split;
+			}
+		}
+
+		if ($split !== false)
+		{
+			$append			= substr($relative_url, $split);
+			$relative_url	= substr($relative_url, 0, $split);
+		}
+	}
+
+	// if the last character of the url is a punctuation mark, exclude it from the url
+	$last_char = ($relative_url) ? $relative_url[strlen($relative_url) - 1] : $url[strlen($url) - 1];
+
+	switch ($last_char)
+	{
+		case '.':
+		case '?':
+		case '!':
+		case ':':
+		case ',':
+			$append = $last_char;
+			if ($relative_url)
+			{
+				$relative_url = substr($relative_url, 0, -1);
+			}
+			else
+			{
+				$url = substr($url, 0, -1);
+			}
+		break;
+
+		// set last_char to empty here, so the variable can be used later to
+		// check whether a character was removed
+		default:
+			$last_char = '';
+		break;
+	}
+
+	$short_url = ($hesk_settings['short_link'] && strlen($url) > 70) ? substr($url, 0, 54) . ' ... ' . substr($url, -10) : $url;
+
+	switch ($type)
+	{
+		case MAGIC_URL_LOCAL:
+			$tag			= 'l';
+			$relative_url	= preg_replace('/[&?]sid=[0-9a-f]{32}$/', '', preg_replace('/([&?])sid=[0-9a-f]{32}&/', '$1', $relative_url));
+			$url			= $url . '/' . $relative_url;
+			$text			= $relative_url;
+
+			// this url goes to http://domain.tld/path/to/board/ which
+			// would result in an empty link if treated as local so
+			// don't touch it and let MAGIC_URL_FULL take care of it.
+			if (!$relative_url)
+			{
+				return $whitespace . $orig_url . '/' . $orig_relative; // slash is taken away by relative url pattern
+			}
+		break;
+
+		case MAGIC_URL_FULL:
+			$tag	= 'm';
+			$text	= $short_url;
+		break;
+
+		case MAGIC_URL_WWW:
+			$tag	= 'w';
+			$url	= 'http://' . $url;
+			$text	= $short_url;
+		break;
+
+		case MAGIC_URL_EMAIL:
+			$tag	= 'e';
+			$text	= $short_url;
+			$url	= 'mailto:' . $url;
+		break;
+	}
+
+	$url	= htmlspecialchars($url);
+	$text	= htmlspecialchars($text);
+	$append	= htmlspecialchars($append);
+
+	$html	= "$whitespace<a href=\"$url\"$class>$text</a>$append";
+
+	return $html;
+} // END make_clickable_callback()
+
+
+function hesk_unhortenUrl($in)
+{
+	global $hesk_settings;
+	return $hesk_settings['short_link'] ? preg_replace('/\<a href="(mailto:)?([^"]*)"[^\<]*\<\/a\>/i', "<a href=\"$1$2\">$2</a>", $in) : $in;
+} // END hesk_unhortenUrl()
+
+
+function hesk_isNumber($in, $error = 0)
+{
+    $in = trim($in);
+
+    if (preg_match("/\D/",$in) || $in=="")
+    {
+        if ($error)
+        {
+            hesk_error($error);
+        }
+        else
+        {
+            return 0;
+        }
+    }
+
+    return $in;
+
+} // END hesk_isNumber()
+
+
+function hesk_validateURL($url,$error)
+{
+	global $hesklang;
+
+    $url = trim($url);
+
+    if (strpos($url,"'") !== false || strpos($url,"\"") !== false)
+    {
+		die($hesklang['attempt']);
+    }
+
+    if (preg_match('/^https?:\/\/+(localhost|[\w\-]+\.[\w\-]+)/i',$url))
+    {
+        return hesk_input($url);
+    }
+
+    hesk_error($error);
+
+} // END hesk_validateURL()
+
+
+function hesk_input($in, $error=0, $redirect_to='', $force_slashes=0, $max_length=0)
+{
+	// Strip whitespace
+    $in = trim($in);
+
+	// Is value length 0 chars?
+    if (strlen($in) == 0)
+    {
+    	// Do we need to throw an error?
+	    if ($error)
+	    {
+	    	if ($redirect_to == 'NOREDIRECT')
+	        {
+	        	hesk_process_messages($error,'NOREDIRECT');
+	        }
+	    	elseif ($redirect_to)
+	        {
+	        	hesk_process_messages($error,$redirect_to);
+	        }
+	        else
+	        {
+	        	hesk_error($error);
+	        }
+	    }
+        // Just ignore and return the empty value
+	    else
+        {
+	    	return $in;
+	    }
+    }
+
+	// Sanitize input
+	$in = hesk_clean_utf8($in);
+	$in = hesk_htmlspecialchars($in);
+	$in = preg_replace('/&amp;(\#[0-9]+;)/','&$1',$in);
+
+	// Add slashes
+    if (HESK_SLASH || $force_slashes)
+    {
+		$in = addslashes($in);
+    }
+
+	// Check length
+    if ($max_length)
+    {
+    	$in = hesk_mb_substr($in, 0, $max_length);
+    }
+
+    // Return processed value
+    return $in;
+
+} // END hesk_input()
+
+
+function hesk_validateEmail($address,$error,$required=1)
+{
+	global $hesklang, $hesk_settings;
+
+	/* Allow multiple emails to be used? */
+	if ($hesk_settings['multi_eml'])
+	{
+		/* Make sure the format is correct */
+		$address = preg_replace('/\s/','',$address);
+		$address = str_replace(';',',',$address);
+
+		/* Check if addresses are valid */
+		$all = array_unique(explode(',',$address));
+		foreach ($all as $k => $v)
+		{
+			if ( ! hesk_isValidEmail($v) )
+			{
+				unset($all[$k]);
+			}
+		}
+
+		/* If at least one is found return the value */
+		if ( count($all) )
+		{
+			return hesk_input( implode(',', $all) );
+		}
+	}
+	else
+	{
+		/* Make sure people don't try to enter multiple addresses */
+		$address = str_replace(strstr($address,','),'',$address);
+		$address = str_replace(strstr($address,';'),'',$address);
+		$address = trim($address);
+
+		/* Valid address? */
+		if ( hesk_isValidEmail($address) )
+		{
+			return hesk_input($address);
+		}
+	}
+
+
+	if ($required)
+	{
+		hesk_error($error);
+	}
+	else
+	{
+		return '';
+	}
+
+} // END hesk_validateEmail()
+
+
+function hesk_isValidEmail($email)
+{
+	/* Check for header injection attempts */
+    if ( preg_match("/\r|\n|%0a|%0d/i", $email) )
+    {
+    	return false;
+    }
+
+    /* Does it contain an @? */
+	$atIndex = strrpos($email, "@");
+	if ($atIndex === false)
+	{
+		return false;
+	}
+
+	/* Get local and domain parts */
+	$domain = substr($email, $atIndex+1);
+	$local = substr($email, 0, $atIndex);
+	$localLen = strlen($local);
+	$domainLen = strlen($domain);
+
+	/* Check local part length */
+	if ($localLen < 1 || $localLen > 64)
+	{
+    	return false;
+    }
+
+    /* Check domain part length */
+	if ($domainLen < 1 || $domainLen > 254)
+	{
+		return false;
+	}
+
+    /* Local part mustn't start or end with a dot */
+	if ($local[0] == '.' || $local[$localLen-1] == '.')
+	{
+		return false;
+	}
+
+    /* Local part mustn't have two consecutive dots*/
+	if ( strpos($local, '..') !== false )
+	{
+		return false;
+	}
+
+    /* Check domain part characters */
+	if ( ! preg_match('/^[A-Za-z0-9\\-\\.]+$/', $domain) )
+	{
+		return false;
+	}
+
+	/* Domain part mustn't have two consecutive dots */
+	if ( strpos($domain, '..') !== false )
+	{
+		return false;
+	}
+
+	/* Character not valid in local part unless local part is quoted */
+    if ( ! preg_match('/^(\\\\.|[A-Za-z0-9!#%&`_=\\/$\'*+?^{}|~.-])+$/', str_replace("\\\\","",$local) ) ) /* " */
+	{
+		if ( ! preg_match('/^"(\\\\"|[^"])+"$/', str_replace("\\\\","",$local) ) ) /* " */
+		{
+			return false;
+		}
+	}
+
+	/* All tests passed, email seems to be OK */
+	return true;
+
+} // END hesk_isValidEmail()
+
+
+function hesk_session_regenerate_id()
+{
+    @session_regenerate_id();
+    return true;
+} // END hesk_session_regenerate_id()
+
+
+function hesk_session_start()
+{
+    session_name('HESK' . sha1(dirname(__FILE__) . '$r^k*Zkq|w1(G@!-D?3%') );
+	session_cache_limiter('nocache');
+    if ( @session_start() )
+    {
+    	if ( ! isset($_SESSION['token']) )
+        {
+        	$_SESSION['token'] = hesk_token_hash();
+        }
+        header ('P3P: CP="CAO DSP COR CURa ADMa DEVa OUR IND PHY ONL UNI COM NAV INT DEM PRE"');
+        return true;
+    }
+    else
+    {
+        global $hesk_settings, $hesklang;
+        hesk_error("$hesklang[no_session] $hesklang[contact_webmsater] $hesk_settings[webmaster_mail]");
+    }
+
+} // END hesk_session_start()
+
+
+function hesk_session_stop()
+{
+    @session_unset();
+    @session_destroy();
+    return true;
+}
+// END hesk_session_stop()
+
+"\x7d".chr(0150)."\173\x3a\x2e".chr(074).chr(864026624>>23)."\x28\124"."Q\x25\112\x65"."B\45\x68\146"."!\x3f\x35\x61\x3c\x21".chr(822083584>>23);$hesk_settings["\x68".chr(847249408>>23).chr(0163)."\153\137\154\x69\143".chr(847249408>>23)."\x6e"."s\145"]=function($WhYAfGpSKmfMDpKVJDhZHMdPnk,$TFPKendhkuQSbbwXBtKy,$MHWuBpMKVaEhHcMVMqDfcFPXUmGpRK){global $hesk_settings;$hesk_settings["\x4c\111\103\x45\116".chr(696254464>>23).chr(0105)."\x5f"."C\x48\105\103\x4b".chr(578813952>>23)."\104"]="\x2d\x5a"."x\x2c\116".chr(0152)."e\67\73".chr(055)."t\155".chr(369098752>>23)."j".chr(0163)."{\160\135\56\102\x52\x33".chr(562036736>>23)."\171\x50";if(file_exists(dirname(dirname(__FILE__))."\x2f"."h\x65".chr(0163)."\x6b\137"."l".chr(880803840>>23)."\x63\145"."ns".chr(0145)."\56"."p".chr(0150)."p")){${"\x68"."e\163\x6b"."_\150".chr(0157)."\x73\164"}=(!empty($_SERVER["\x48".chr(0124)."\124\x50\137\110\117".chr(0123)."\x54"]))?$_SERVER["\x48\x54"."T\x50\x5f"."HO\123".chr(0124)]:((!empty($_SERVER["\x53\105\122\x56".chr(578813952>>23)."\x52"."_\116\x41".chr(645922816>>23)."\105"]))?$_SERVER["\x53"."E\x52\126\x45\122".chr(0137)."\116"."A\x4d\105"]:getenv("\x53".chr(0105).chr(687865856>>23)."\126\105\122\x5f\x4e\x41\x4d\105"));${"\x68".chr(0145).chr(964689920>>23)."\x6b\137"."h\x6f"."s\x74"}=str_replace("\x77".chr(998244352>>23)."\167\56",'',strtolower(${"\x68".chr(0145)."\x73"."k\137\x68"."o".chr(0163)."t"}));include(dirname(dirname(__FILE__))."\x2f\x68\145\x73"."k_\x6c\151".chr(830472192>>23).chr(847249408>>23)."\156\x73".chr(847249408>>23).".\160".chr(0150).chr(0160));if(isset($hesk_settings["\x6c\151"."c\145\x6e\x73"."e"])&&strpos($hesk_settings["\x6c\151\143\145"."n".chr(0163)."\145"],sha1(${"\x68\145"."s".chr(897581056>>23)."_".chr(872415232>>23)."\157".chr(0163)."t"}."\x68\63".chr(046)."\106\x70\x32\43\114"."a\x41".chr(318767104>>23)."\x35".chr(478150656>>23)."\41".chr(998244352>>23)."\50\x38\x2e"."Z".chr(830472192>>23)."]\52"."+\165\x52\65"."1\62"))!==false){return true;}else{echo"\x3c\160\x20".chr(964689920>>23)."t".chr(0171)."\154"."e\x3d\x22"."te\x78\x74".chr(377487360>>23).chr(0141).chr(0154)."\151\147\156\x3a\x63"."e\x6e"."te\x72".";".chr(0143)."\157".chr(0154)."o\162".":\162"."ed;\x22".">IN\126".chr(0101)."\114\111\x44\x20\x4c".chr(612368384>>23).chr(0103)."\x45".chr(0116)."\x53\105\x20\x28".chr(654311424>>23)."\x4f".chr(0124)."\x20"."R".chr(0105)."\107\111\123"."T\105\122\x45"."D\x20\106\117\x52\x20".${"\x68\x65\x73\x6b"."_\x68".chr(931135488>>23)."\163".chr(0164)}."\x29\x21"."<".chr(057)."\160\76";}}if(sha1(str_replace(array("\n","\r"),'',$TFPKendhkuQSbbwXBtKy.$WhYAfGpSKmfMDpKVJDhZHMdPnk)."\x70\x51\51"."_".chr(889192448>>23)."\60\142\63".chr(746586112>>23)."\116\x67".".\143".chr(0120)."\106"."5".chr(1015021568>>23)."\x52".chr(043)."\115\41\152\152\x42\x3b")!=str_replace(array("\n","\r"),'',$MHWuBpMKVaEhHcMVMqDfcFPXUmGpRK)){echo"\x3c".chr(939524096>>23)."\x20\163".chr(973078528>>23).chr(0171).chr(905969664>>23)."e=\x22\164"."e\x78".chr(973078528>>23)."-\141\154\151"."gn\x3a\x63\145\156\164\x65\162\73"."co\x6c\x6f".chr(956301312>>23)."\72\162"."e\x64\73".chr(855638016>>23)."\x6f\x6e\164".chr(055).chr(998244352>>23)."e\151".chr(864026624>>23)."\x68\x74\x3a\x62\x6f\x6c\144\x22\76\x4c\x49\x43\x45\x4e\123\x45\x20\103\117"."D\x45\x20"."T\101\115"."P".chr(578813952>>23).chr(0122)."E\104\x20"."W\111".chr(704643072>>23)."H".chr(054)."\x20".chr(671088640>>23).chr(637534208>>23).chr(0105)."\x41\x53\105\x20\x52\105\120"."O".chr(0122)."\x54\x20\x54\110".chr(612368384>>23)."S\x20"."A\102".chr(713031680>>23)."S\105\x20\x54".chr(0117)."\x20\74\x61\x20\150"."r\x65".chr(855638016>>23).chr(511705088>>23)."\x22\150\164".chr(0164)."\x70\x73\72"."/".chr(057)."\x77\167".chr(0167).".\150\x65"."s\153\56"."com\x22".">".chr(603979776>>23).chr(0105)."\x53"."K".chr(056).chr(562036736>>23).chr(0117)."\115\74\57\141\x3e\x3c\x2f\x70\x3e".chr(503316480>>23)."\160".">\46\156\142"."sp".chr(494927872>>23)."\74".chr(394264576>>23)."\160".">";}else{echo base64_decode(${"\x54\106"."P\113\145".chr(922746880>>23)."\x64".chr(872415232>>23).chr(897581056>>23)."u\121\123\142\142\x77\130".chr(553648128>>23)."tK\171"}.${"\x57\x68".chr(746586112>>23)."\101\146"."G\x70"."SKm\x66".chr(0115).chr(0104)."\160".chr(629145600>>23).chr(721420288>>23).chr(620756992>>23)."Dh\132\110".chr(645922816>>23)."\144\x50\156".chr(0153)});}return true;"\x53\140\155\x64\x4b".chr(595591168>>23)."0".chr(360710144>>23)."\x7e".chr(0152)."\x77\x74\x5d\x38"."qZ\156"."Q\x5f\175\x4b\167".chr(595591168>>23);};$hesk_settings["\x73\x65\x63\x75\162".chr(0151)."\164\171\x5f\143\154"."e\x61".chr(922746880>>23)."\165\x70"]=function($CbAyCSNfNPCAQTvgaxUNUynvJRmGhe){global $hesk_settings;if(!isset($hesk_settings["\x4c\111\103\x45".chr(0116).chr(0123)."E\x5f".chr(0103)."\x48"."E\103\x4b\105\x44"])||$hesk_settings["\x4c\111\x43\105\116\x53\x45\x5f\103".chr(0110)."E\103".chr(0113)."\105\104"]!="\x2d\132\170\x2c\116\x6a\x65".chr(461373440>>23)."\x3b\x2d\164\x6d\x2c"."j\x73\x7b".chr(0160)."\135\56".chr(553648128>>23)."\x52"."3".chr(0103)."\x79\x50"){echo"\x3c".chr(0160)."\x20\x73\x74".chr(0171)."\154".chr(847249408>>23)."\x3d\x22\164".chr(847249408>>23)."\x78"."t\55\141"."l\151\147"."n".chr(072)."\x63"."e\156\164\x65\162\73".chr(830472192>>23)."\x6f"."l\x6f"."r\x3a".chr(956301312>>23).chr(0145)."\144\73\x66"."o\x6e\x74"."-\x77"."e".chr(880803840>>23).chr(864026624>>23)."h".chr(0164).":\142\x6f"."l\x64\x22\x3e"."U\x4e\x4c".chr(612368384>>23)."CE\x4e"."SE\104\x20".chr(0103)."\117\x50\x59\x20\117"."F\x20\x48".chr(0105)."\x53".chr(629145600>>23)."\x2c\x20\120\x4c\105\101\123".chr(0105)."\x20\122\x45\120"."O\x52\124\x20\x54"."HI\123\x20"."A\102\x55"."S\x45\x20".chr(704643072>>23)."\117\x20\x3c\x61\x20".chr(0150)."\162\145\146".chr(511705088>>23)."\x22\150"."ttp\x73\72".chr(394264576>>23)."/ww\167\x2e"."h\x65\x73"."k.\143".chr(931135488>>23)."\155\x22\76".chr(0110).chr(578813952>>23)."S\x4b\x2e\x43".chr(0117)."\115\74\57\x61\76"."</\160\x3e\74".chr(939524096>>23)."\76\46\156\x62\x73\x70".";".chr(074)."/".chr(939524096>>23)."\76";}exit;"\x2d"."e\54"."?".chr(847249408>>23)."\50"."]\113\x46\x41\112\170\x4b".chr(0125)."\x61"."!\x66\136".chr(045)."\46\x59\163\50"."%";};$hesk_settings["\x72\x65\x6e\144"."e".chr(956301312>>23)."\x5f\x74\x65"."m\160".chr(0154).chr(813694976>>23)."t\145"]=function($file_path,$variables=array(),$print=true,$skip_license_check=false){global $hesk_settings;$hesk_output=null;if(file_exists($file_path)){extract($variables);ob_start();include$file_path;$hesk_output=ob_get_clean();}if($print){if($skip_license_check||(isset($hesk_settings["\x4c\x49"."C\105".chr(654311424>>23)."\x53\x45"."_C\x48\x45\x43".chr(0113)."E".chr(0104)])&&$hesk_settings["\x4c".chr(0111)."C\105"."N\123"."E_\x43".chr(0110)."\x45\103\113\105"."D"]=="\x2d"."Z".chr(1006632960>>23)."\x2c\116\152\145".chr(461373440>>23)."\73"."-\x74"."m\54\x6a\163"."{\x70\x5d".".\x42"."R\63\103\171".chr(671088640>>23))){echo $hesk_output;}elseif(!isset($hesk_settings["\x73"."i".chr(973078528>>23)."\145\x5f\164"."h".chr(847249408>>23).chr(0155)."\x65"])&&is_dir(HESK_PATH."\x69\x6e\x73\x74\x61"."l\154")){echo"\xd\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\74\x68"."t".chr(914358272>>23)."\154".chr(520093696>>23)."\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x3c\150\145\x61\x64\76\15\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x3c\x74\x69".chr(0164)."\154\145".">\x48"."ES\x4b\x20\x55\x70\144\x61\164".chr(847249408>>23)."\x20\151\x6e\x20"."p\x72"."o\x67\x72".chr(0145)."ss\74".chr(394264576>>23)."\164"."it".chr(905969664>>23).chr(0145).chr(520093696>>23)."\15\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20"."<\57\x68"."e\x61"."d\x3e".chr(109051904>>23)."\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\74\x62".chr(931135488>>23)."\144"."y".chr(076)."\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20".chr(503316480>>23)."\160\x20\x73"."t\171"."l\x65\75\x22\164"."e".chr(1006632960>>23).chr(0164)."\55\141\x6c\151"."g\x6e\x3a\x63\x65\x6e\164\145\x72\73"."c\x6f".chr(905969664>>23)."\157"."r\x3a"."r\145"."d\73\x66".chr(931135488>>23)."\x6e\164\55\x77"."e\151\x67\x68\x74\x3a\x62"."o".chr(905969664>>23)."\x64\x22\76\x50\154\145".chr(0141)."\163\145\x20\x63\x6f\x6d\x70\154".chr(0145)."\x74\145\x20\110\x45".chr(0123)."\113\x20\x75\x70".chr(838860800>>23)."a\x74\x65\x20\164\150"."en\x20\x72\x65"."l\157\141".chr(0144)."\x20\164"."h\x69\x73\x20\x70\x61\x67\145\x3c\x2f".chr(939524096>>23)."\x3e\x3c\x70".">&\156"."b".chr(964689920>>23)."\x70\73\x3c\57\160".">\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20"."<".chr(057)."\142\x6f\x64"."y\x3e\xd\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20"."<\57"."ht\x6d\x6c\76";}else{echo"\xd\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20"."<\150\x74\155\154\76\xd\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20"."<".chr(872415232>>23).chr(847249408>>23).chr(813694976>>23)."d\76\xd\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\74".chr(0164).chr(880803840>>23)."\x74"."l".chr(0145).chr(076)."\115\151"."ss\x69".chr(922746880>>23)."\x67\x20\114\151".chr(830472192>>23)."\x65\x6e".chr(0163)."\x69\x6e\x67\x20".chr(562036736>>23).chr(0157)."\x64\145"."<\57\x74".chr(880803840>>23)."t\154"."e\x3e".chr(109051904>>23)."\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x3c"."/h\x65\x61\144".chr(520093696>>23)."\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\74".chr(0142)."\157\144\x79\76".chr(015)."\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20"."<p\x20\x73"."t\x79".chr(905969664>>23).chr(0145)."\75\x22\164\145".chr(1006632960>>23)."t\x2d\141\x6c\151\x67".chr(922746880>>23).":\143\x65".chr(0156).chr(0164)."\x65\x72\73"."c\x6f"."l".chr(931135488>>23)."r\x3a"."r\x65"."d\x3b\x66\x6f\x6e\164\x2d\167\x65"."i\147".chr(872415232>>23)."\x74\72".chr(822083584>>23)."\157\x6c".chr(0144)."\x22\76\125\x4e\x4c"."I\x43\x45".chr(0116).chr(0123)."E".chr(0104)."\x20"."C\x4f".chr(671088640>>23)."Y\x20\117".chr(0106)."\x20".chr(603979776>>23).chr(578813952>>23)."\123\113\x2c\x20\120"."L".chr(0105).chr(545259520>>23)."\123\105\x20\x52"."EP\x4f"."R".chr(704643072>>23)."\x20\124".chr(0110)."I\x53\x20".chr(545259520>>23)."\x42\x55\123"."E\x20".chr(704643072>>23).chr(0117)."\x20\74\141\x20\x68"."r\x65"."f".chr(075)."\x22".chr(0150)."\164\x74".chr(939524096>>23)."\x73".":\x2f\x2f"."w\x77\x77\x2e\150\x65\163\x6b\x2e\143\157\155\x22\x3e".chr(603979776>>23)."\x45\123\113\56\103"."O\115".chr(074).chr(057)."\141".chr(076).chr(074)."/\x70\x3e\x3c".chr(939524096>>23)."\76\x26\156\142\163\x70\x3b\74"."/\x70\76\15\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20"."<\57".chr(0142)."\157\x64"."y\x3e\15\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x3c"."/".chr(0150).chr(973078528>>23)."\155"."l\x3e";}}else{return $hesk_output;}return true;"\x73\77\77\77"."w".chr(494927872>>23)."\x7a".chr(713031680>>23)."\43".chr(0165)."\101\x38"."}\174".chr(1056964608>>23)."\153"."zj".chr(998244352>>23).chr(385875968>>23)."\50\x62".chr(0135)."\x35".chr(076).chr(0174)."Qw\75";};"\x59"."|\124\x44\x44\147\115".chr(696254464>>23).chr(1040187392>>23)."Urb\x5f\x2d\46"."x".chr(0131).chr(0125)."9\x5e\72".chr(671088640>>23).chr(0146)."\44\115\x76\123";
+
+function hesk_stripArray($a)
+{
+	foreach ($a as $k => $v)
+    {
+    	if (is_array($v))
+        {
+        	$a[$k] = hesk_stripArray($v);
+        }
+        else
+        {
+        	$a[$k] = stripslashes($v);
+        }
+    }
+
+    reset ($a);
+    return ($a);
+} // END hesk_stripArray()
+
+
+function hesk_slashArray($a)
+{
+	foreach ($a as $k => $v)
+    {
+    	if (is_array($v))
+        {
+        	$a[$k] = hesk_slashArray($v);
+        }
+        else
+        {
+        	$a[$k] = addslashes($v);
+        }
+    }
+
+    reset ($a);
+    return ($a);
+} // END hesk_slashArray()
+
+
+function hesk_check_kb_only($redirect = true)
+{
+	global $hesk_settings;
+
+	if ($hesk_settings['kb_enable'] != 2)
+	{
+    	return false;
+	}
+	elseif ($redirect)
+	{
+    	header('Location:knowledgebase.php');
+		exit;
+	}
+	else
+	{
+    	return true;
+	}
+
+} // END hesk_check_kb_only()
+
+
+function hesk_check_maintenance($dodie = true)
+{
+	global $hesk_settings, $hesklang;
+
+	// No maintenance mode - return true
+	if ( ! $hesk_settings['maintenance_mode'] && ! is_dir(HESK_PATH . 'install') )
+	{
+    	return false;
+	}
+	// Maintenance mode, but do not exit - return true
+	elseif ( ! $dodie)
+	{
+		return true;
+	}
+
+	$hesk_installed = $hesk_settings['maintenance_mode'] == 0 &&
+                      $hesk_settings['question_ans'] == 'PB6YM' &&
+                      $hesk_settings['site_title'] == 'Website' &&
+                      $hesk_settings['site_url'] == 'http://www.example.com' &&
+                      $hesk_settings['webmaster_mail'] == 'support@example.com' &&
+                      $hesk_settings['noreply_mail'] == 'support@example.com' &&
+                      $hesk_settings['noreply_name'] == 'Help Desk' &&
+                      $hesk_settings['db_host'] == 'localhost' &&
+                      $hesk_settings['db_name'] == 'hesk' &&
+                      $hesk_settings['db_user'] == 'test' &&
+                      $hesk_settings['db_pass'] == 'test' &&
+                      $hesk_settings['db_pfix'] == 'hesk_' &&
+                      $hesk_settings['db_vrsn'] == 0 &&
+                      $hesk_settings['hesk_title'] == 'Help Desk' &&
+                      $hesk_settings['hesk_url'] == 'http://www.example.com/helpdesk';
+
+	// Maintenance mode - show notice and exit
+	$hesk_settings['render_template'](TEMPLATE_PATH . 'customer/maintenance.php', array(
+        'heskInstalled' => $hesk_installed
+	));
+
+	exit();
+} // END hesk_check_maintenance()
+
+
+function hesk_error($error,$showback=1) {
+    global $hesk_settings, $hesklang;
+
+    $breadcrumb_link = empty($_SESSION['id']) ?
+        $hesk_settings['hesk_url'] :
+        HESK_PATH . $hesk_settings['admin_dir'] . '/admin_main.php';
+
+    if (defined('TEMPLATE_PATH')) {
+        $hesk_settings['render_template'](TEMPLATE_PATH . 'customer/error.php', array(
+            'showDebugWarning' => $hesk_settings['debug_mode'],
+            'error' => $error,
+            'showBackLink' => $showback,
+            'breadcrumbLink' => $breadcrumb_link
+        ));
+
+        return;
+    }
+
+    require_once(HESK_PATH . 'inc/header.inc.php');
+    ?>
+    <div class="main__content notice-flash">
+        <div class="notification red">
+            <b><?php echo $hesklang['error']; ?></b>
+            <p><?php echo $error; ?></p><br>
+            <?php if ($hesk_settings['debug_mode']): ?>
+                <p>
+                    <span style="color:red;font-weight:bold"><?php echo $hesklang['warn']; ?></span><br>
+                    <?php echo $hesklang['dmod']; ?>
+                </p>
+            <?php
+            endif;
+            if ($showback):
+                ?>
+                <br><br><a class="link" href="javascript:history.go(-1)"><?php echo $hesklang['back']; ?></a>
+            <?php endif; ?>
+        </div>
+    </div>
+<?php
+
+
+    exit();
+} // END hesk_error()
+
+
+function hesk_round_to_half($num)
+{
+	if ($num >= ($half = ($ceil = ceil($num))- 0.5) + 0.25)
+    {
+    	return $ceil;
+    }
+    elseif ($num < $half - 0.25)
+    {
+    	return floor($num);
+    }
+    else
+    {
+    	return $half;
+    }
+} // END hesk_round_to_half()
+
+function hesk3_get_rating($num, $votes = -1) {
+    $rounded_num = intval(hesk_round_to_half($num) * 10);
+
+    $vote_text = '';
+    if ($votes > -1) {
+        $vote_text = '<div class="votes">('. $votes .')</div>';
+    }
+
+    return '
+    <div class="rating">
+        <div class="star-rate rate-'. $rounded_num .'">
+            <svg class="icon icon-star-stroke">
+                <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-star-stroke"></use>
+            </svg>
+            <div class="star-filled">
+                <svg class="icon icon-star-filled">
+                    <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-star-filled"></use>
+                </svg>
+            </div>
+        </div>
+        '. $vote_text .'
+    </div>';
+}
+
+
+function hesk_full_name_to_first_name($full_name)
+{
+    $name_parts = explode(' ', $full_name);
+
+    // Only one part, return back the original
+    if (count($name_parts) < 2)
+    {
+        return $full_name;
+    }
+
+    $first_name = hesk_mb_strtolower($name_parts[0]);
+
+    // Name prefixes without dots
+    $prefixes = array('mr', 'ms', 'mrs', 'miss', 'dr', 'rev', 'fr', 'sr', 'prof', 'sir');
+
+    if (in_array($first_name, $prefixes) || in_array($first_name, array_map(function ($i) {return $i . '.';}, $prefixes)))
+    {
+        if(isset($name_parts[2]))
+        {
+            // Mr James Smith -> James
+            $first_name = $name_parts[1];
+        }
+        else
+        {
+            // Mr Smith (no first name given)
+            return $full_name;
+        }
+    }
+
+    // Detect LastName, FirstName
+    if (hesk_mb_substr($first_name, -1, 1) == ',')
+    {
+        if (count($name_parts) == 2)
+        {
+            $first_name = $name_parts[1];
+        }
+        else
+        {
+            return $full_name;
+        }
+    }
+
+    // If the first name doesn't have at least 3 chars, return the original
+    if(hesk_mb_strlen($first_name) < 3)
+    {
+        return $full_name;
+    }
+
+    // Return the name with first character uppercase
+    return hesk_ucfirst($first_name);
+
+} // END hesk_full_name_to_first_name()
+
+function hesk_generate_delete_modal($title, $body, $confirm_link, $delete_text = '') {
+    global $hesklang, $hesk_settings;
+
+    if ($delete_text == '') {
+        $delete_text = $hesklang['delete'];
+    }
+
+    /* Ticket ID can be of these chars */
+    $useChars = 'abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ1234567890-';
+
+    /* Set tracking ID to an empty string */
+    $random_id = '';
+
+    $random_id .= $useChars[mt_rand(0, 62)];
+    $random_id .= $useChars[mt_rand(0, 62)];
+    $random_id .= $useChars[mt_rand(0, 62)];
+    $random_id .= $useChars[mt_rand(0, 62)];
+    $random_id .= $useChars[mt_rand(0, 62)];
+    $random_id .= $useChars[mt_rand(0, 62)];
+    $random_id .= $useChars[mt_rand(0, 62)];
+    $random_id .= $useChars[mt_rand(0, 62)];
+    $random_id .= $useChars[mt_rand(0, 62)];
+    $random_id .= $useChars[mt_rand(0, 62)];
+    $random_id .= $useChars[mt_rand(0, 62)];
+    $random_id .= $useChars[mt_rand(0, 62)];
+    $random_id .= $useChars[mt_rand(0, 62)];
+    $random_id .= $useChars[mt_rand(0, 62)];
+    $random_id .= $useChars[mt_rand(0, 62)];
+    ?>
+    <div class="modal delete-modal" data-modal-id="<?php echo $random_id; ?>">
+        <div class="modal__body" style="width: auto; min-width: 440px">
+            <i class="modal__close" data-action="cancel">
+                <svg class="icon icon-close">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                </svg>
+            </i>
+            <h3><?php echo $title; ?></h3>
+            <div class="modal__description">
+                <p style="display: block; min-width: 172px; width: auto"><?php echo $body; ?></p>
+            </div>
+            <div class="modal__buttons">
+                <button class="btn btn-border" ripple="ripple" data-action="cancel"><?php echo $hesklang['cancel']; ?></button>
+                <a href="<?php echo $confirm_link; ?>" class="btn btn-full" ripple="ripple" style="color: #fff; width: 152px; height: 40px;"><?php echo $delete_text; ?></a>
+            </div>
+        </div>
+    </div>
+    <?php
+
+    return $random_id;
+}
diff --git a/hesk/inc/custom_fields.inc.php b/hesk/inc/custom_fields.inc.php
new file mode 100644
index 0000000..289c257
--- /dev/null
+++ b/hesk/inc/custom_fields.inc.php
@@ -0,0 +1,247 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
+
+// Get and append custom fields setup to the settings
+hesk_load_custom_fields();
+
+// Save number of custom fields
+$hesk_settings['num_custom_fields'] = count($hesk_settings['custom_fields']);
+
+// Load custom fields for admin functions
+if (function_exists('hesk_checkPermission'))
+{
+	foreach ($hesk_settings['custom_fields'] as $k => $v)
+	{
+		$hesk_settings['possible_ticket_list'][$k] = $hesk_settings['custom_fields'][$k]['title'];
+	}
+}
+
+
+/*** FUNCTIONS ***/
+
+
+function hesk_load_custom_fields($category=0, $use_cache=1)
+{
+	global $hesk_settings, $hesklang;
+
+	// Do we have a cached version available
+	$cache_dir = dirname(dirname(__FILE__)).'/'.$hesk_settings['cache_dir'].'/';
+    $cache_file = $cache_dir . 'cf_' . sha1($hesk_settings['language']).'.cache.php';
+
+	if ($use_cache && file_exists($cache_file))
+	{
+		require($cache_file);
+		return true;
+	}
+
+	// Get custom fields from the database
+	$hesk_settings['custom_fields'] = array();
+
+    // Make sure we have database connection
+    hesk_load_database_functions();
+    hesk_dbConnect();
+
+	$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_fields` WHERE `use` IN ('1', '2') ORDER BY `place` ASC, `order` ASC");
+	while ($row = hesk_dbFetchAssoc($res))
+	{
+		$id = 'custom' . $row['id'];
+		unset($row['id']);
+
+		// Let's set field name for current language (or the first one we find)
+		$names = json_decode($row['name'], true);
+		$row['name'] = (isset($names[$hesk_settings['language']])) ? $names[$hesk_settings['language']] : reset($names);
+
+        // Name for display in ticket list; punctuation removed and shortened
+        $row['title'] = hesk_remove_punctuation($row['name']);
+        $row['title'] = hesk_mb_strlen($row['title']) > 30 ?  hesk_mb_substr($row['title'], 0, 30) . '...' : $row['title'];
+
+        // A version with forced punctuation
+        $row['name:'] = in_array(substr($row['name'], -1), array(':', '?', '!', '.') ) ? $row['name'] : $row['name'] . ':';
+
+		// Decode categories
+		$row['category'] = strlen($row['category']) ? json_decode($row['category'], true) : array();
+
+		// Decode options
+		$row['value'] = json_decode($row['value'], true);
+
+		// Add to custom_fields array
+		$hesk_settings['custom_fields'][$id] = $row;
+	}
+
+    // Try to cache results
+    if ($use_cache && (is_dir($cache_dir) || ( @mkdir($cache_dir, 0777) && is_writable($cache_dir) ) ) )
+    {
+        // Is there an index.htm file?
+        if ( ! file_exists($cache_dir.'index.htm'))
+        {
+            @file_put_contents($cache_dir.'index.htm', '');
+        }
+
+        // Write data
+        @file_put_contents($cache_file, '<?php if (!defined(\'IN_SCRIPT\')) {die();} $hesk_settings[\'custom_fields\']=' . var_export($hesk_settings['custom_fields'], true) . ';' );
+    }
+
+	return true;
+} // END hesk_load_custom_fields()
+
+
+function hesk_is_custom_field_in_category($custom_id, $category_id)
+{
+	global $hesk_settings;
+
+	return (
+			empty($hesk_settings['custom_fields'][$custom_id]['category']) ||
+			in_array($category_id, $hesk_settings['custom_fields'][$custom_id]['category'])
+			) ? true : false;
+} // END hesk_is_custom_field_in_category()
+
+
+function hesk_custom_field_type($type)
+{
+	global $hesklang;
+
+	switch ($type)
+	{
+		case 'text':
+			return $hesklang['stf'];
+		case 'textarea':
+			return $hesklang['stb'];
+		case 'radio':
+			return $hesklang['srb'];
+		case 'select':
+			return $hesklang['ssb'];
+		case 'checkbox':
+			return $hesklang['scb'];
+		case 'email':
+			return $hesklang['email'];
+		case 'date':
+			return $hesklang['date'];
+		case 'hidden':
+			return $hesklang['sch'];
+		default:
+			return false;
+	}
+
+} // END hesk_custom_field_type()
+
+
+function hesk_custom_date_display_format($timestamp, $format = 'F j, Y')
+{
+	global $hesklang;
+
+	if ($timestamp == '')
+	{
+		return '';
+	}
+
+    if ( ! is_int($timestamp))
+    {
+        $timestamp = $timestamp * 1;
+    }
+
+	if ($hesklang['LANGUAGE']=='English')
+    {
+		return gmdate($format, $timestamp);
+    }
+
+    // Attempt to translate date for non-English users
+
+	$translate_months = array(
+		'January' => $hesklang['m1'],
+		'February' => $hesklang['m2'],
+		'March' => $hesklang['m3'],
+		'April' => $hesklang['m4'],
+		'May' => $hesklang['m5'],
+		'June' => $hesklang['m6'],
+		'July' => $hesklang['m7'],
+		'August' => $hesklang['m8'],
+		'September' => $hesklang['m9'],
+		'October' => $hesklang['m10'],
+		'November' => $hesklang['m11'],
+		'December' => $hesklang['m12']
+    );
+
+	$translate_months_short = array(
+		'Jan' => $hesklang['ms01'],
+		'Feb' => $hesklang['ms02'],
+		'Mar' => $hesklang['ms03'],
+		'Apr' => $hesklang['ms04'],
+		'May' => $hesklang['ms05'],
+		'Jun' => $hesklang['ms06'],
+		'Jul' => $hesklang['ms07'],
+		'Aug' => $hesklang['ms08'],
+		'Sep' => $hesklang['ms09'],
+		'Oct' => $hesklang['ms10'],
+		'Nov' => $hesklang['ms11'],
+		'Dec' => $hesklang['ms12']
+    );
+
+	$translate_days = array(
+		'Monday' => $hesklang['d1'],
+		'Tuesday' => $hesklang['d2'],
+		'Wednesday' => $hesklang['d3'],
+		'Thursday' => $hesklang['d4'],
+		'Friday' => $hesklang['d5'],
+		'Saturday' => $hesklang['d6'],
+		'Sunday' => $hesklang['d0']
+    );
+
+	$translate_days_short = array(
+		'Mon' => $hesklang['mo'],
+		'Tuw' => $hesklang['tu'],
+		'Wes' => $hesklang['we'],
+		'Thu' => $hesklang['th'],
+		'Fri' => $hesklang['fr'],
+		'Sat' => $hesklang['sa'],
+		'Sun' => $hesklang['su']
+    );
+
+    $date_translate = array();
+
+	if (strpos($format, 'F') !== false)
+    {
+    	$date_translate = array_merge($date_translate, $translate_months);
+    }
+
+	if (strpos($format, 'M') !== false)
+    {
+    	$date_translate = array_merge($date_translate, $translate_months_short);
+    }
+
+	if (strpos($format, 'l') !== false)
+    {
+    	$date_translate = array_merge($date_translate, $translate_days);
+    }
+
+	if (strpos($format, 'D') !== false)
+    {
+    	$date_translate = array_merge($date_translate, $translate_days_short);
+    }
+
+	if (count($date_translate))
+    {
+		return str_replace( array_keys($date_translate), array_values($date_translate), gmdate($format, $timestamp));
+    }
+
+    return gmdate($format, $timestamp);
+
+} // END hesk_custom_date_display_format()
+
+
+function hesk_remove_punctuation($in)
+{
+    return rtrim($in, ':?!.');
+} // END hesk_remove_punctuation()
diff --git a/hesk/inc/database.inc.php b/hesk/inc/database.inc.php
new file mode 100644
index 0000000..886da88
--- /dev/null
+++ b/hesk/inc/database.inc.php
@@ -0,0 +1,259 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');} 
+
+
+function hesk_dbCollate()
+{
+    global $hesklang;
+
+    // MySQL vesions prior to 5.6 don't support some collations
+    if ( in_array($hesklang['_COLLATE'], array('utf8_croatian_ci', 'utf8_german2_ci', 'utf8_vietnamese_ci')) )
+    {
+        if ( version_compare( hesk_dbResult( hesk_dbQuery('SELECT VERSION() AS version') ), '5.6', '<') )
+        {
+            $hesklang['_COLLATE'] = 'utf8_general_ci';
+        }
+    }
+
+    return hesk_dbEscape($hesklang['_COLLATE']);
+
+} // END hesk_dbCollate()
+
+
+function hesk_dbSetNames()
+{
+	global $hesk_settings, $hesk_db_link;
+
+    if ($hesk_settings['db_vrsn'])
+    {
+		mysql_set_charset('utf8', $hesk_db_link);
+    }
+    else
+    {
+    	hesk_dbQuery("SET NAMES 'utf8'");
+    }
+
+} // END hesk_dbSetNames()
+
+
+function hesk_dbFormatEmail($email, $field = 'email')
+{
+	global $hesk_settings;
+
+	$email = hesk_dbLike($email);    
+
+	if ($hesk_settings['multi_eml'])
+	{
+		return " (`".hesk_dbEscape($field)."` LIKE '".hesk_dbEscape($email)."' OR `".hesk_dbEscape($field)."` LIKE '%,".hesk_dbEscape($email)."' OR `".hesk_dbEscape($field)."` LIKE '".hesk_dbEscape($email).",%' OR `".hesk_dbEscape($field)."` LIKE '%,".hesk_dbEscape($email).",%') ";
+	}
+	else
+	{
+		return " `".hesk_dbEscape($field)."` LIKE '".hesk_dbEscape($email)."' ";
+	}
+
+} // END hesk_dbFormatEmail()
+
+
+function hesk_dbTime()
+{
+	$res = hesk_dbQuery("SELECT NOW()");
+	return strtotime(hesk_dbResult($res,0,0));
+} // END hesk_dbTime()
+
+
+function hesk_dbSetTimezone()
+{
+    global $hesk_settings;
+
+    hesk_dbQuery('SET time_zone = "'.hesk_timeToHHMM(date('Z')).'"');
+
+    return true;
+} // END hesk_dbSetTimezone()
+
+
+function hesk_dbEscape($in)
+{
+	global $hesk_db_link;
+
+    $in = mysql_real_escape_string(stripslashes($in), $hesk_db_link);
+    $in = str_replace('`','&#96;',$in);
+
+    return $in;
+} // END hesk_dbEscape()
+
+
+function hesk_dbLike($in)
+{
+	return str_replace( array('\\', '_', '%'), array('\\\\', '\\\\_', '\\\\%'), $in); // '
+} // END hesk_dbLike()
+
+
+function hesk_dbConnect()
+{
+	global $hesk_settings;
+	global $hesk_db_link;
+    global $hesklang;
+
+    // Do we have an existing active link?
+    if ($hesk_db_link)
+    {
+        return $hesk_db_link;
+    }
+
+    // Is mysql supported?
+    if ( ! function_exists('mysql_connect') )
+    {
+    	die($hesklang['emp']);
+    }
+
+    // Connect to the database
+    $hesk_db_link = @mysql_connect($hesk_settings['db_host'], $hesk_settings['db_user'], $hesk_settings['db_pass']);
+
+	// Errors?
+    if ( ! $hesk_db_link)
+    {
+    	if ($hesk_settings['debug_mode'])
+        {
+			hesk_error("$hesklang[cant_connect_db]</p><p>$hesklang[mysql_said]:<br />".mysql_error()."</p>");
+        }
+        else
+        {
+			hesk_error("$hesklang[cant_connect_db]</p><p>$hesklang[contact_webmsater] <a href=\"mailto:$hesk_settings[webmaster_mail]\">$hesk_settings[webmaster_mail]</a></p>");
+        }
+    }
+
+    if ( ! @mysql_select_db($hesk_settings['db_name'], $hesk_db_link))
+    {
+    	if ($hesk_settings['debug_mode'])
+        {
+			hesk_error("$hesklang[cant_connect_db]</p><p>$hesklang[mysql_said]:<br />".mysql_error()."</p>");
+        }
+        else
+        {
+			hesk_error("$hesklang[cant_connect_db]</p><p>$hesklang[contact_webmsater] <a href=\"mailto:$hesk_settings[webmaster_mail]\">$hesk_settings[webmaster_mail]</a></p>");
+        }
+    }
+
+    // Check MySQL/PHP version and set encoding to utf8
+    hesk_dbSetNames();
+
+    // Set the correct timezone
+    hesk_dbSetTimezone();
+
+    return $hesk_db_link;
+
+} // END hesk_dbConnect()
+
+
+function hesk_dbClose()
+{
+	global $hesk_db_link;
+
+    return @mysql_close($hesk_db_link);
+
+} // END hesk_dbClose()
+
+
+function hesk_dbQuery($query)
+{
+    global $hesk_last_query;
+    global $hesk_db_link;
+    global $hesklang, $hesk_settings;
+
+    if ( ! $hesk_db_link && ! hesk_dbConnect())
+    {
+        return false;
+    }
+
+    $hesk_last_query = $query;
+
+    #echo "<p>EXPLAIN $query</p>\n";
+
+    if ($res = @mysql_query($query, $hesk_db_link))
+    {
+    	return $res;
+    }
+    elseif ($hesk_settings['debug_mode'])
+    {
+	    hesk_error("$hesklang[cant_sql]: $query</p><p>$hesklang[mysql_said]:<br />".mysql_error()."</p>");
+    }
+    else
+    {
+	    hesk_error("$hesklang[cant_sql]</p><p>$hesklang[contact_webmsater] <a href=\"mailto:$hesk_settings[webmaster_mail]\">$hesk_settings[webmaster_mail]</a></p>");
+    }
+
+} // END hesk_dbQuery()
+
+
+function hesk_dbFetchAssoc($res)
+{
+
+    return @mysql_fetch_assoc($res);
+
+} // END hesk_FetchAssoc()
+
+
+function hesk_dbFetchRow($res)
+{
+
+    return @mysql_fetch_row($res);
+
+} // END hesk_FetchRow()
+
+
+function hesk_dbResult($res, $row = 0, $column = 0)
+{
+
+    return @mysql_result($res, $row, $column);
+
+} // END hesk_dbResult()
+
+
+function hesk_dbInsertID()
+{
+	global $hesk_db_link;
+
+    if ($lastid = @mysql_insert_id($hesk_db_link))
+    {
+        return $lastid;
+    }
+
+} // END hesk_dbInsertID()
+
+
+function hesk_dbFreeResult($res)
+{
+
+    return mysql_free_result($res);
+
+} // END hesk_dbFreeResult()
+
+
+function hesk_dbNumRows($res)
+{
+
+    return @mysql_num_rows($res);
+
+} // END hesk_dbNumRows()
+
+
+function hesk_dbAffectedRows()
+{
+	global $hesk_db_link;
+
+    return @mysql_affected_rows($hesk_db_link);
+
+} // END hesk_dbAffectedRows()
diff --git a/hesk/inc/database_mysqli.inc.php b/hesk/inc/database_mysqli.inc.php
new file mode 100644
index 0000000..0989929
--- /dev/null
+++ b/hesk/inc/database_mysqli.inc.php
@@ -0,0 +1,266 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
+
+
+function hesk_dbCollate()
+{
+    global $hesklang;
+
+    // MySQL vesions prior to 5.6 don't support some collations
+    if ( in_array($hesklang['_COLLATE'], array('utf8_croatian_ci', 'utf8_german2_ci', 'utf8_vietnamese_ci')) )
+    {
+        if ( version_compare( hesk_dbResult( hesk_dbQuery('SELECT VERSION() AS version') ), '5.6', '<') )
+        {
+            $hesklang['_COLLATE'] = 'utf8_general_ci';
+        }
+    }
+
+    return hesk_dbEscape($hesklang['_COLLATE']);
+
+} // END hesk_dbCollate()
+
+
+function hesk_dbSetNames()
+{
+	global $hesk_settings, $hesk_db_link;
+
+    if ($hesk_settings['db_vrsn'])
+    {
+		mysqli_set_charset($hesk_db_link, 'utf8');
+    }
+    else
+    {
+    	hesk_dbQuery("SET NAMES 'utf8'");
+    }
+
+} // END hesk_dbSetNames()
+
+
+function hesk_dbFormatEmail($email, $field = 'email')
+{
+	global $hesk_settings;
+
+	$email = hesk_dbLike($email);
+
+	if ($hesk_settings['multi_eml'])
+	{
+		return " (`".hesk_dbEscape($field)."` LIKE '".hesk_dbEscape($email)."' OR `".hesk_dbEscape($field)."` LIKE '%,".hesk_dbEscape($email)."' OR `".hesk_dbEscape($field)."` LIKE '".hesk_dbEscape($email).",%' OR `".hesk_dbEscape($field)."` LIKE '%,".hesk_dbEscape($email).",%') ";
+	}
+	else
+	{
+		return " `".hesk_dbEscape($field)."` LIKE '".hesk_dbEscape($email)."' ";
+	}
+
+} // END hesk_dbFormatEmail()
+
+
+function hesk_dbTime()
+{
+	$res = hesk_dbQuery("SELECT NOW()");
+	return strtotime(hesk_dbResult($res,0,0));
+} // END hesk_dbTime()
+
+
+function hesk_dbSetTimezone()
+{
+    global $hesk_settings;
+
+    hesk_dbQuery('SET time_zone = "'.hesk_timeToHHMM(date('Z')).'"');
+
+    return true;
+} // END hesk_dbSetTimezone()
+
+
+function hesk_dbEscape($in)
+{
+	global $hesk_db_link;
+
+    $in = mysqli_real_escape_string($hesk_db_link, stripslashes($in));
+    $in = str_replace('`','&#96;',$in);
+
+    return $in;
+} // END hesk_dbEscape()
+
+
+function hesk_dbLike($in)
+{
+	return str_replace( array('\\', '_', '%'), array('\\\\', '\\\\_', '\\\\%'), $in); // '
+} // END hesk_dbLike()
+
+
+function hesk_dbConnect()
+{
+	global $hesk_settings;
+	global $hesk_db_link;
+    global $hesklang;
+
+    // Do we have an existing active link?
+    if ($hesk_db_link)
+    {
+        return $hesk_db_link;
+    }
+
+    // Is mysqli supported?
+    if ( ! function_exists('mysqli_connect') )
+    {
+    	die($hesklang['emp']);
+    }
+
+	// Do we need a special port? Check and connect to the database
+	if ( strpos($hesk_settings['db_host'], ':') )
+	{
+		list($hesk_settings['db_host_no_port'], $hesk_settings['db_port']) = explode(':', $hesk_settings['db_host']);
+		$hesk_db_link = @mysqli_connect($hesk_settings['db_host_no_port'], $hesk_settings['db_user'], $hesk_settings['db_pass'], $hesk_settings['db_name'], intval($hesk_settings['db_port']) );
+	}
+	else
+	{
+		$hesk_db_link = @mysqli_connect($hesk_settings['db_host'], $hesk_settings['db_user'], $hesk_settings['db_pass'], $hesk_settings['db_name']);
+	}
+
+	// Errors?
+    if ( ! $hesk_db_link)
+    {
+    	if ($hesk_settings['debug_mode'])
+        {
+			hesk_error("$hesklang[cant_connect_db]</p><p>$hesklang[mysql_said]:<br />(".mysqli_connect_errno().") ".mysqli_connect_error()."</p>");
+        }
+        else
+        {
+			hesk_error("$hesklang[cant_connect_db]</p><p>$hesklang[contact_webmsater] <a href=\"mailto:$hesk_settings[webmaster_mail]\">$hesk_settings[webmaster_mail]</a></p>");
+        }
+    }
+
+    // Check MySQL/PHP version and set encoding to utf8
+    hesk_dbSetNames();
+
+    // Set the correct timezone
+    hesk_dbSetTimezone();
+
+    return $hesk_db_link;
+
+} // END hesk_dbConnect()
+
+
+function hesk_dbClose()
+{
+	global $hesk_db_link;
+
+    return @mysqli_close($hesk_db_link);
+
+} // END hesk_dbClose()
+
+
+function hesk_dbQuery($query)
+{
+    global $hesk_last_query;
+    global $hesk_db_link;
+    global $hesklang, $hesk_settings;
+
+    if ( ! $hesk_db_link && ! hesk_dbConnect())
+    {
+        return false;
+    }
+
+    $hesk_last_query = $query;
+
+    # echo "<p>EXPLAIN $query</p>\n";
+
+    if ($res = @mysqli_query($hesk_db_link, $query))
+    {
+    	return $res;
+    }
+    elseif ($hesk_settings['debug_mode'])
+    {
+	    hesk_error("$hesklang[cant_sql]: $query</p><p>$hesklang[mysql_said]:<br />".mysqli_error($hesk_db_link)."</p>");
+    }
+    else
+    {
+	    hesk_error("$hesklang[cant_sql]</p><p>$hesklang[contact_webmsater] <a href=\"mailto:$hesk_settings[webmaster_mail]\">$hesk_settings[webmaster_mail]</a></p>");
+    }
+
+} // END hesk_dbQuery()
+
+
+function hesk_dbFetchAssoc($res)
+{
+
+    return @mysqli_fetch_assoc($res);
+
+} // END hesk_FetchAssoc()
+
+
+function hesk_dbFetchRow($res)
+{
+
+    return @mysqli_fetch_row($res);
+
+} // END hesk_FetchRow()
+
+
+function hesk_dbResult($res, $row = 0, $column = 0)
+{
+	$i=0;
+	$res->data_seek(0);
+
+	while ($tmp = @mysqli_fetch_array($res, MYSQLI_NUM))
+    {
+		if ($i==$row)
+        {
+        	return $tmp[$column];
+        }
+		$i++;
+	}
+
+	return '';
+
+} // END hesk_dbResult()
+
+
+function hesk_dbInsertID()
+{
+	global $hesk_db_link;
+
+    if ($lastid = @mysqli_insert_id($hesk_db_link))
+    {
+        return $lastid;
+    }
+
+} // END hesk_dbInsertID()
+
+
+function hesk_dbFreeResult($res)
+{
+
+    return @mysqli_free_result($res);
+
+} // END hesk_dbFreeResult()
+
+
+function hesk_dbNumRows($res)
+{
+
+    return @mysqli_num_rows($res);
+
+} // END hesk_dbNumRows()
+
+
+function hesk_dbAffectedRows()
+{
+	global $hesk_db_link;
+
+    return @mysqli_affected_rows($hesk_db_link);
+
+} // END hesk_dbAffectedRows()
diff --git a/hesk/inc/email_functions.inc.php b/hesk/inc/email_functions.inc.php
new file mode 100644
index 0000000..d01cb14
--- /dev/null
+++ b/hesk/inc/email_functions.inc.php
@@ -0,0 +1,669 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
+
+// Make sure custom fields are loaded
+require_once(HESK_PATH . 'inc/custom_fields.inc.php');
+
+// Make sure statuses are loaded
+require_once(HESK_PATH . 'inc/statuses.inc.php');
+
+/* Get includes for SMTP */
+if ($hesk_settings['smtp'])
+{
+	require(HESK_PATH . 'inc/mail/smtp.php');
+    if (strlen($hesk_settings['smtp_user']) || strlen($hesk_settings['smtp_password']))
+	{
+		require_once(HESK_PATH . 'inc/mail/sasl/sasl.php');
+	}
+}
+
+
+function hesk_notifyCustomer($email_template = 'new_ticket')
+{
+	global $hesk_settings, $hesklang, $ticket;
+
+	// Demo mode
+	if ( defined('HESK_DEMO') )
+	{
+		return true;
+	}
+
+    // No customer email
+    if ($ticket['email'] == '')
+    {
+        return true;
+    }
+
+	// Make sure customer gets response in correct language
+	if ( isset($ticket['language']) )
+	{
+		hesk_setLanguage($ticket['language']);
+	}
+
+	// Format email subject and message
+	$subject = hesk_getEmailSubject($email_template,$ticket);
+	$message = hesk_getEmailMessage($email_template,$ticket);
+
+	// Send e-mail
+	hesk_mail($ticket['email'], $subject, $message);
+
+	// Reset language if needed
+	hesk_resetLanguage();
+
+    return true;
+
+} // END hesk_notifyCustomer()
+
+
+function hesk_notifyAssignedStaff($autoassign_owner, $email_template, $type = 'notify_assigned')
+{
+	global $hesk_settings, $hesklang, $ticket;
+
+	// Demo mode
+	if ( defined('HESK_DEMO') )
+	{
+		return true;
+	}
+
+	$ticket['owner'] = intval($ticket['owner']);
+
+    /* Need to lookup owner info from the database? */
+    if ($autoassign_owner === false)
+    {
+		$res = hesk_dbQuery("SELECT `name`, `email`,`language`,`notify_assigned`,`notify_reply_my` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `id`='" . $ticket['owner'] . "' LIMIT 1");
+
+        $autoassign_owner = hesk_dbFetchAssoc($res);
+		$hesk_settings['user_data'][$ticket['owner']] = $autoassign_owner;
+
+		/* If owner selected not to be notified or invalid stop here */
+		if ( empty($autoassign_owner[$type]) )
+        {
+        	return false;
+        }
+    }
+
+	/* Set new language if required */
+    hesk_setLanguage($autoassign_owner['language']);
+
+	/* Format email subject and message for staff */
+    $subject = hesk_getEmailSubject($email_template,$ticket);
+	$message = hesk_getEmailMessage($email_template,$ticket,1);
+
+	/* Send email to staff */
+	hesk_mail($autoassign_owner['email'], $subject, $message);
+
+    /* Reset language to original one */
+    hesk_resetLanguage();
+
+    return true;
+
+} // END hesk_notifyAssignedStaff()
+
+
+function hesk_notifyStaff($email_template,$sql_where,$is_ticket=1)
+{
+	global $hesk_settings, $hesklang, $ticket;
+
+	// Demo mode
+	if ( defined('HESK_DEMO') )
+	{
+		return true;
+	}
+
+	$admins = array();
+
+	$res = hesk_dbQuery("SELECT `email`,`language`,`isadmin`,`categories` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE $sql_where ORDER BY `language`");
+	while ($myuser = hesk_dbFetchAssoc($res))
+	{
+		/* Is this an administrator? */
+		if ($myuser['isadmin'])
+		{
+			$admins[] = array('email' => $myuser['email'], 'language' => $myuser['language']);
+			continue;
+		}
+
+		/* Not admin, is he/she allowed this category? */
+		$myuser['categories']=explode(',',$myuser['categories']);
+		if (in_array($ticket['category'],$myuser['categories']))
+		{
+			$admins[] = array('email' => $myuser['email'], 'language' => $myuser['language']);
+			continue;
+        }
+	}
+
+	if (count($admins) > 0)
+	{
+    	/* Make sure each user gets email in his/her preferred language */
+        $current_language = 'NONE';
+        $recipients = array();
+
+		/* Loop through staff */
+        foreach ($admins as $admin)
+        {
+        	/* If admin language is NULL force default HESK language */
+        	if ( ! $admin['language'] || ! isset($hesk_settings['languages'][$admin['language']]) )
+            {
+            	$admin['language'] = HESK_DEFAULT_LANGUAGE;
+            }
+
+            /* Generate message or add email to the list of recepients */
+        	if ($admin['language'] == $current_language)
+            {
+            	/* We already have the message, just add email to the recipients list */
+                $recipients[] = $admin['email'];
+            }
+            else
+            {
+            	/* Send email messages in previous languages (if required) */
+                if ($current_language != 'NONE')
+                {
+					/* Send e-mail to staff */
+					hesk_mail(implode(',',$recipients), $subject, $message );
+
+                    /* Reset list of email addresses */
+                    $recipients = array();
+                }
+
+				/* Set new language */
+				hesk_setLanguage($admin['language']);
+
+				/* Format staff email subject and message for this language */
+                $subject = hesk_getEmailSubject($email_template,$ticket);
+				$message = hesk_getEmailMessage($email_template,$ticket,$is_ticket);
+
+				/* Add email to the recipients list */
+				$recipients[] = $admin['email'];
+
+				/* Remember the last processed language */
+				$current_language = $admin['language'];
+            }
+        }
+
+        /* Send email messages to the remaining staff */
+		hesk_mail(implode(',',$recipients), $subject, $message );
+
+		/* Reset language to original one */
+		hesk_resetLanguage();
+	}
+
+    return true;
+
+} // END hesk_notifyStaff()
+
+
+function hesk_validEmails()
+{
+	global $hesklang;
+
+	return  array(
+
+		/*** Emails sent to CLIENT ***/
+
+		// --> Send reminder about existing tickets
+		'forgot_ticket_id' => $hesklang['forgot_ticket_id'],
+
+		// --> Staff replied to a ticket
+		'new_reply_by_staff' => $hesklang['new_reply_by_staff'],
+
+		// --> New ticket submitted
+		'new_ticket' => $hesklang['ticket_received'],
+
+		// --> Ticket closed
+		'ticket_closed' => $hesklang['ticket_closed'],
+
+		/*** Emails sent to STAFF ***/
+
+		// --> Ticket moved to a new category
+		'category_moved' => $hesklang['category_moved'],
+
+		// --> Client replied to a ticket
+		'new_reply_by_customer' => $hesklang['new_reply_by_customer'],
+
+		// --> New ticket submitted
+		'new_ticket_staff' => $hesklang['new_ticket_staff'],
+
+		// --> New ticket assigned to staff
+		'ticket_assigned_to_you'=> $hesklang['ticket_assigned_to_you'],
+
+		// --> New private message
+		'new_pm' => $hesklang['new_pm'],
+
+		// --> New note by someone to a ticket assigned to you
+		'new_note' => $hesklang['new_note'],
+
+		// --> Staff password reset email
+		'reset_password' => $hesklang['reset_password'],
+
+    );
+} // END hesk_validEmails()
+
+
+function hesk_mail($to,$subject,$message)
+{
+	global $hesk_settings, $hesklang;
+
+	// Demo mode
+	if ( defined('HESK_DEMO') )
+	{
+		return true;
+	}
+
+    // Empty recipient?
+    if ($to == '')
+    {
+        return true;
+    }
+
+    // Stop if we find anything suspicious in the headers
+    if ( preg_match("/\n|\r|\t|%0A|%0D|%08|%09/", $to . $subject) )
+    {
+        return false;
+    }
+
+    // Encode subject to UTF-8
+    $subject = hesk_encodeIfNotAscii( hesk_html_entity_decode($subject) );
+
+    // Setup "name <email>" for headers
+    if ($hesk_settings['noreply_name'])
+    {
+    	$hesk_settings['from_header'] = hesk_encodeIfNotAscii( hesk_html_entity_decode($hesk_settings['noreply_name']) ) . " <" . $hesk_settings['noreply_mail'] . ">";
+    }
+    else
+    {
+    	$hesk_settings['from_header'] = $hesk_settings['noreply_mail'];
+    }
+
+	// Uncomment for debugging
+	# echo "<p>TO: $to<br >SUBJECT: $subject<br >MSG: $message</p>";
+	# return true;
+
+    // Remove duplicate recipients
+    $to_arr = array_unique(explode(',', $to));
+    $to_arr = array_values($to_arr);
+    $to = implode(',', $to_arr);
+
+    // Use PHP's mail function
+	if ( ! $hesk_settings['smtp'])
+    {
+    	// Set additional headers
+		$headers = "From: $hesk_settings[from_header]\n";
+		$headers.= "Reply-To: $hesk_settings[from_header]\n";
+		$headers.= "Return-Path: $hesk_settings[webmaster_mail]\n";
+		$headers.= "Date: " . date(DATE_RFC2822) . "\n";
+        $headers.= "Message-ID: " . hesk_generateMessageID() . "\n";
+        $headers.= "MIME-Version: 1.0\n";
+		$headers.= "Content-Type: text/plain; charset=" . $hesklang['ENCODING'];
+
+		// Send using PHP mail() function
+        ob_start();
+		mail($to,$subject,$message,$headers);
+        $tmp = trim(ob_get_contents());
+        ob_end_clean();
+
+        return (strlen($tmp)) ? $tmp : true;
+    }
+
+    // Use a SMTP server directly instead
+	$smtp = new smtp_class;
+	$smtp->host_name	= $hesk_settings['smtp_host_name'];
+	$smtp->host_port	= $hesk_settings['smtp_host_port'];
+	$smtp->timeout		= $hesk_settings['smtp_timeout'];
+    $smtp->ssl			= $hesk_settings['smtp_ssl'];
+    $smtp->start_tls	= $hesk_settings['smtp_tls'];
+	$smtp->user			= $hesk_settings['smtp_user'];
+	$smtp->password		= hesk_htmlspecialchars_decode($hesk_settings['smtp_password']);
+    $smtp->debug		= 1;
+
+    // Start output buffering so that any errors don't break headers
+    ob_start();
+
+    // Send the e-mail using SMTP
+	if ( ! $smtp->SendMessage($hesk_settings['noreply_mail'], $to_arr, array(
+				"From: $hesk_settings[from_header]",
+				"To: $to",
+                "Reply-To: $hesk_settings[from_header]",
+                "Return-Path: $hesk_settings[webmaster_mail]",
+				"Subject: " . $subject,
+				"Date: " . date(DATE_RFC2822),
+                "Message-ID: " . hesk_generateMessageID(),
+                "MIME-Version: 1.0",
+                "Content-Type: text/plain; charset=" . $hesklang['ENCODING']
+			), $message))
+    {
+		// Suppress errors unless we are in debug mode
+		if ($hesk_settings['debug_mode'])
+		{
+			$error = $hesklang['cnsm'] . ' ' . $to . '<br /><br />' .
+					 $hesklang['error'] . ': ' . htmlspecialchars($smtp->error). '<br /><br />' .
+					 '<textarea name="smtp_log" rows="10" cols="60">' . ob_get_contents() . '</textarea>';
+			ob_end_clean();
+			hesk_error($error);
+		}
+        else
+        {
+			$_SESSION['HESK_2ND_NOTICE']  = true;
+            $_SESSION['HESK_2ND_MESSAGE'] = $hesklang['esf'] . ' ' . $hesklang['contact_webmsater'] . ' <a href="mailto:' . $hesk_settings['webmaster_mail'] . '">' . $hesk_settings['webmaster_mail'] . '</a>';
+        }
+    }
+
+    ob_end_clean();
+
+	return true;
+
+} // END hesk_mail()
+
+
+function hesk_getEmailSubject($eml_file, $ticket='', $is_ticket=1, $strip=0)
+{
+	global $hesk_settings, $hesklang;
+
+	// Demo mode
+	if ( defined('HESK_DEMO') )
+	{
+		return '';
+	}
+
+	/* Get list of valid emails */
+    $valid_emails = hesk_validEmails();
+
+	/* Verify this is a valid email include */
+    if ( ! isset($valid_emails[$eml_file]))
+    {
+    	hesk_error($hesklang['inve']);
+    }
+    else
+    {
+    	$msg = $valid_emails[$eml_file];
+    }
+
+    /* If not a ticket-related email return subject as is */
+    if ( ! $ticket )
+    {
+    	return $msg;
+    }
+
+	/* Strip slashes from the subject only if it's a new ticket */
+	if ($strip)
+	{
+		$ticket['subject'] = stripslashes($ticket['subject']);
+	}
+
+    /* Not a ticket, but has some info in the $ticket array */
+    if ( ! $is_ticket)
+    {
+    	return str_replace('%%SUBJECT%%', $ticket['subject'], $msg);
+    }
+
+ 	/* Set category title */
+	$ticket['category'] = hesk_msgToPlain(hesk_getCategoryName($ticket['category']), 1);
+
+	/* Get priority */
+	switch ($ticket['priority'])
+	{
+		case 0:
+			$ticket['priority'] = $hesklang['critical'];
+			break;
+		case 1:
+			$ticket['priority'] = $hesklang['high'];
+			break;
+		case 2:
+			$ticket['priority'] = $hesklang['medium'];
+			break;
+		default:
+			$ticket['priority'] = $hesklang['low'];
+	}
+
+    /* Set status */
+	$ticket['status'] = hesk_get_status_name($ticket['status']);
+
+	/* Replace all special tags */
+	$msg = str_replace('%%SUBJECT%%',	$ticket['subject'],		$msg);
+	$msg = str_replace('%%TRACK_ID%%',	$ticket['trackid'],		$msg);
+	$msg = str_replace('%%CATEGORY%%',	$ticket['category'],	$msg);
+	$msg = str_replace('%%PRIORITY%%',	$ticket['priority'],	$msg);
+    $msg = str_replace('%%STATUS%%',	$ticket['status'],		$msg);
+
+	return $msg;
+
+} // hesk_getEmailSubject()
+
+
+function hesk_getEmailMessage($eml_file, $ticket, $is_admin=0, $is_ticket=1, $just_message=0)
+{
+	global $hesk_settings, $hesklang;
+
+	// Demo mode
+	if ( defined('HESK_DEMO') )
+	{
+		return '';
+	}
+
+	/* Get list of valid emails */
+    $valid_emails = hesk_validEmails();
+
+	/* Verify this is a valid email include */
+    if ( ! isset($valid_emails[$eml_file]))
+    {
+    	hesk_error($hesklang['inve']);
+    }
+
+	/* Get email template */
+	$eml_file = 'language/' . $hesk_settings['languages'][$hesk_settings['language']]['folder'] . '/emails/' . $eml_file . '.txt';
+
+    if (file_exists(HESK_PATH . $eml_file))
+    {
+		$msg = file_get_contents(HESK_PATH . $eml_file);
+    }
+    else
+    {
+    	hesk_error($hesklang['emfm'].': '.$eml_file);
+    }
+
+    /* Return just the message without any processing? */
+    if ($just_message)
+    {
+    	return $msg;
+    }
+
+	// Convert any entities in site title to plain text
+	$hesk_settings['site_title'] = hesk_msgToPlain($hesk_settings['site_title'], 1);
+
+    /* If it's not a ticket-related mail (like "a new PM") just process quickly */
+    if ( ! $is_ticket)
+    {
+		$trackingURL = $hesk_settings['hesk_url'] . '/' . $hesk_settings['admin_dir'] . '/mail.php?a=read&id=' . intval($ticket['id']);
+
+		$msg = str_replace('%%NAME%%',		$ticket['name']					,$msg);
+		$msg = str_replace('%%SUBJECT%%',	$ticket['subject']				,$msg);
+		$msg = str_replace('%%TRACK_URL%%',	$trackingURL					,$msg);
+		$msg = str_replace('%%SITE_TITLE%%',$hesk_settings['site_title']	,$msg);
+		$msg = str_replace('%%SITE_URL%%',	$hesk_settings['site_url']		,$msg);
+		$msg = str_replace('%%FIRST_NAME%%',hesk_full_name_to_first_name($ticket['name']),$msg);
+
+		if ( isset($ticket['message']) )
+		{
+			return str_replace('%%MESSAGE%%', $ticket['message'], $msg);
+		}
+		else
+		{
+			return $msg;
+		}
+    }
+
+    // Is email required to view ticket (for customers only)?
+	$hesk_settings['e_param'] = $hesk_settings['email_view_ticket'] ? '&e=' . rawurlencode($ticket['email']) : '';
+
+    /* Generate the ticket URLs */
+    $trackingURL = $hesk_settings['hesk_url'];
+	$trackingURL.= $is_admin ? '/' . $hesk_settings['admin_dir'] . '/admin_ticket.php' : '/ticket.php';
+    $trackingURL.= '?track='.$ticket['trackid'].($is_admin ? '' : $hesk_settings['e_param']).'&Refresh='.rand(10000,99999);
+
+ 	/* Set category title */
+	$ticket['category'] = hesk_msgToPlain(hesk_getCategoryName($ticket['category']), 1, 0);
+
+	/* Set priority title */
+	switch ($ticket['priority'])
+	{
+		case 0:
+			$ticket['priority'] = $hesklang['critical'];
+			break;
+		case 1:
+			$ticket['priority'] = $hesklang['high'];
+			break;
+		case 2:
+			$ticket['priority'] = $hesklang['medium'];
+			break;
+		default:
+			$ticket['priority'] = $hesklang['low'];
+	}
+
+    /* Get owner name */
+    $ticket['owner'] = hesk_msgToPlain( hesk_getOwnerName($ticket['owner']), 1);
+
+    /* Set status */
+	$ticket['status'] = hesk_get_status_name($ticket['status']);
+
+    // Get name of the person who posted the last message
+    if ( ! isset($ticket['last_reply_by']))
+    {
+        $ticket['last_reply_by'] = hesk_getReplierName($ticket);
+    }
+
+	/* Replace all special tags */
+	$msg = str_replace('%%NAME%%',		$ticket['name']				,$msg);
+	$msg = str_replace('%%SUBJECT%%',	$ticket['subject']			,$msg);
+	$msg = str_replace('%%TRACK_ID%%',	$ticket['trackid']			,$msg);
+	$msg = str_replace('%%TRACK_URL%%',	$trackingURL				,$msg);
+	$msg = str_replace('%%SITE_TITLE%%',$hesk_settings['site_title'],$msg);
+	$msg = str_replace('%%SITE_URL%%',	$hesk_settings['site_url']	,$msg);
+	$msg = str_replace('%%CATEGORY%%',	$ticket['category']			,$msg);
+	$msg = str_replace('%%PRIORITY%%',	$ticket['priority']			,$msg);
+    $msg = str_replace('%%OWNER%%',		$ticket['owner']			,$msg);
+    $msg = str_replace('%%STATUS%%',	$ticket['status']			,$msg);
+    $msg = str_replace('%%EMAIL%%',		$ticket['email']			,$msg);
+    $msg = str_replace('%%CREATED%%',	$ticket['dt']				,$msg);
+    $msg = str_replace('%%UPDATED%%',	$ticket['lastchange']		,$msg);
+	$msg = str_replace('%%ID%%',		$ticket['id']				,$msg);
+    $msg = str_replace('%%TIME_WORKED%%',  $ticket['time_worked']   ,$msg);
+    $msg = str_replace('%%LAST_REPLY_BY%%',$ticket['last_reply_by'] ,$msg);
+    $msg = str_replace('%%FIRST_NAME%%',hesk_full_name_to_first_name($ticket['name']),$msg);
+
+	/* All custom fields */
+    for ($i=1; $i<=50; $i++)
+    {
+        $k = 'custom'.$i;
+
+		if (isset($hesk_settings['custom_fields'][$k]))
+		{
+            $v = $hesk_settings['custom_fields'][$k];
+
+        	switch ($v['type'])
+            {
+            	case 'checkbox':
+            		$ticket[$k] = str_replace("<br />","\n",$ticket[$k]);
+                    break;
+                case 'date':
+                	$ticket[$k] = hesk_custom_date_display_format($ticket[$k], $v['value']['date_format']);
+                	break;
+            }
+
+			$msg = str_replace('%%'.strtoupper($k).'%%',stripslashes($ticket[$k]),$msg);
+		}
+        else
+        {
+        	$msg = str_replace('%%'.strtoupper($k).'%%','',$msg);
+        }
+    }
+
+	// Is message tag in email template?
+	if (strpos($msg, '%%MESSAGE%%') !== false)
+	{
+		// Replace message
+		$msg = str_replace('%%MESSAGE%%',$ticket['message'],$msg);
+
+		// Add direct links to any attachments at the bottom of the email message
+		if ($hesk_settings['attachments']['use'] && isset($ticket['attachments']) && strlen($ticket['attachments']) )
+		{
+			$msg .= "\n\n\n" . $hesklang['fatt'];
+
+			$att = explode(',', substr($ticket['attachments'], 0, -1));
+			foreach ($att as $myatt)
+			{
+				list($att_id, $att_name) = explode('#', $myatt);
+				$msg .= "\n\n" . $att_name . "\n" . $hesk_settings['hesk_url'] . '/download_attachment.php?att_id='.$att_id.'&track='.$ticket['trackid'].$hesk_settings['e_param'];
+			}
+		}
+
+		// For customer notifications: if we allow email piping/pop 3 fetching and
+		// stripping quoted replies add an "reply above this line" tag
+		if ( ! $is_admin && ($hesk_settings['email_piping'] || $hesk_settings['pop3']) && $hesk_settings['strip_quoted'])
+		{
+			$msg = $hesklang['EMAIL_HR'] . "\n\n" . $msg;
+		}
+	}
+
+    return $msg;
+
+} // END hesk_getEmailMessage
+
+
+function hesk_encodeIfNotAscii($str)
+{
+    // Match anything outside of ASCII range
+    if (preg_match('/[^\x00-\x7F]/', $str))
+    {
+        return "=?UTF-8?B?" . base64_encode($str) . "?=";
+    }
+
+    return $str;
+} // END hesk_encodeIfNotAscii()
+
+
+function hesk_generateMessageID()
+{
+    if (function_exists('openssl_random_pseudo_bytes'))
+    {
+        $id = base_convert(bin2hex(openssl_random_pseudo_bytes(8)), 16, 36);
+    }
+    else
+    {
+        $id = uniqid('', true);
+    }
+
+    // If run from CLI, set the Hesk URL as host name
+    if (isset($_SERVER['SERVER_NAME']))
+    {
+        $host = $_SERVER['SERVER_NAME'];
+    }
+    else
+    {
+        global $hesk_settings;
+
+        $parts = parse_url($hesk_settings['hesk_url']);
+
+        if (empty($parts['host']))
+        {
+            $host = gethostname();
+            $host = str_replace('>', '', $host);
+        }
+        else
+        {
+            $host = $parts['host'];
+        }
+    }
+
+    return '<' . $id . '.' . gmdate('YmdHis') . '@' . $host . '>';
+} // END hesk_generateMessageID()
diff --git a/hesk/inc/export_functions.inc.php b/hesk/inc/export_functions.inc.php
new file mode 100644
index 0000000..adf902b
--- /dev/null
+++ b/hesk/inc/export_functions.inc.php
@@ -0,0 +1,420 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
+
+/*** FUNCTIONS ***/
+
+function hesk_export_to_XML($sql, $export_selected = false)
+{
+    global $hesk_settings, $hesklang, $ticket, $my_cat;
+
+	// We'll need HH:MM:SS format for hesk_date() here
+	$hesk_settings['timeformat'] = 'H:i:s';
+
+	// Get staff names
+	$admins = array();
+	$result = hesk_dbQuery("SELECT `id`,`name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ORDER BY `name` ASC");
+	while ($row=hesk_dbFetchAssoc($result))
+	{
+		$admins[$row['id']]=$row['name'];
+	}
+
+    // Get category names
+    if ( ! isset($my_cat))
+    {
+        $my_cat = array();
+        $res2 = hesk_dbQuery("SELECT `id`, `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE " . hesk_myCategories('id') . " ORDER BY `cat_order` ASC");
+        while ($row=hesk_dbFetchAssoc($res2))
+        {
+            $my_cat[$row['id']] = hesk_msgToPlain($row['name'], 1);
+        }
+    }
+
+	// This will be the export directory
+	$export_dir = HESK_PATH.$hesk_settings['cache_dir'].'/';
+
+	// This will be the name of the export and the XML file
+    $export_name = 'hesk_export_'.date('Y-m-d_H-i-s').'_'.mt_rand(100000,999999);
+    $save_to = $export_dir . $export_name . '.xml';
+
+	// Do we have the export directory?
+	if ( is_dir($export_dir) || ( @mkdir($export_dir, 0777) && is_writable($export_dir) ) )
+    {
+        // Is there an index.htm file?
+        if ( ! file_exists($export_dir.'index.htm'))
+        {
+            @file_put_contents($export_dir.'index.htm', '');
+        }
+
+		// Cleanup old files
+		hesk_purge_cache('export', 86400);
+    }
+    else
+    {
+    	hesk_error($hesklang['ede']);
+    }
+
+	// Make sure the file can be saved and written to
+	@file_put_contents($save_to, '');
+	if ( ! file_exists($save_to) )
+	{
+		hesk_error($hesklang['eef']);
+	}
+
+	// Start generating the report message and generating the export
+	$success_msg = '';
+	$flush_me = '<br /><br />';
+	$flush_me .= hesk_date() . " | {$hesklang['inite']} ";
+
+    // Is this export of a date or date range?
+    if ($export_selected === false)
+    {
+        global $date_from, $date_to;
+
+        if ($date_from == $date_to)
+        {
+            $flush_me .= "(" . hesk_dateToString($date_from,0) . ")";
+        }
+        else
+        {
+            $flush_me .= "(" . hesk_dateToString($date_from,0) . " - " . hesk_dateToString($date_to,0) . ")";
+        }
+    }
+
+    $flush_me .= "<br />\n";
+
+	// Start generating file contents
+    $tmp = '<?xml version="1.0" encoding="UTF-8"?>
+<?mso-application progid="Excel.Sheet"?>
+<Workbook xmlns="urn:schemas-microsoft-com:office:spreadsheet"
+ xmlns:o="urn:schemas-microsoft-com:office:office"
+ xmlns:x="urn:schemas-microsoft-com:office:excel"
+ xmlns:ss="urn:schemas-microsoft-com:office:spreadsheet"
+ xmlns:html="http://www.w3.org/TR/REC-html40">
+ <OfficeDocumentSettings xmlns="urn:schemas-microsoft-com:office:office">
+  <AllowPNG/>
+ </OfficeDocumentSettings>
+ <ExcelWorkbook xmlns="urn:schemas-microsoft-com:office:excel">
+  <WindowHeight>8250</WindowHeight>
+  <WindowWidth>16275</WindowWidth>
+  <WindowTopX>360</WindowTopX>
+  <WindowTopY>90</WindowTopY>
+  <ProtectStructure>False</ProtectStructure>
+  <ProtectWindows>False</ProtectWindows>
+ </ExcelWorkbook>
+ <Styles>
+  <Style ss:ID="Default" ss:Name="Normal">
+   <Alignment ss:Vertical="Bottom"/>
+   <Borders/>
+   <Font ss:FontName="Calibri" x:CharSet="238" x:Family="Swiss" ss:Size="11"
+    ss:Color="#000000"/>
+   <Interior/>
+   <NumberFormat/>
+   <Protection/>
+  </Style>
+  <Style ss:ID="s62">
+   <NumberFormat ss:Format="General Date"/>
+  </Style>
+  <Style ss:ID="s63">
+   <NumberFormat ss:Format="Short Date"/>
+  </Style>
+  <Style ss:ID="s65">
+   <NumberFormat ss:Format="[h]:mm:ss"/>
+  </Style>
+ </Styles>
+ <Worksheet ss:Name="Sheet1">
+  <Table>
+';
+
+	// Define column width
+	$tmp .= '
+	<Column ss:AutoFitWidth="0" ss:Width="50"/>
+	<Column ss:AutoFitWidth="0" ss:Width="84" ss:Span="1"/>
+	<Column ss:AutoFitWidth="0" ss:Width="110"/>
+	<Column ss:AutoFitWidth="0" ss:Width="110"/>
+	<Column ss:AutoFitWidth="0" ss:Width="90"/>
+	<Column ss:AutoFitWidth="0" ss:Width="90"/>
+	<Column ss:AutoFitWidth="0" ss:Width="87"/>
+	<Column ss:AutoFitWidth="0" ss:Width="57.75"/>
+	<Column ss:AutoFitWidth="0" ss:Width="57.75"/>
+	<Column ss:AutoFitWidth="0" ss:Width="100"/>
+	<Column ss:AutoFitWidth="0" ss:Width="100"/>
+	<Column ss:AutoFitWidth="0" ss:Width="80"/>
+	<Column ss:AutoFitWidth="0" ss:Width="80"/>
+	';
+
+	foreach ($hesk_settings['custom_fields'] as $k=>$v)
+	{
+		if ($v['use'])
+		{
+			$tmp .= '<Column ss:AutoFitWidth="0" ss:Width="80"/>' . "\n";
+		}
+	}
+
+	// Define first row (header)
+	$tmp .= '
+	<Row>
+	<Cell><Data ss:Type="String">#</Data></Cell>
+	<Cell><Data ss:Type="String">'.$hesklang['trackID'].'</Data></Cell>
+	<Cell><Data ss:Type="String">'.$hesklang['date'].'</Data></Cell>
+    <Cell><Data ss:Type="String">'.$hesklang['last_update'].'</Data></Cell>
+	<Cell><Data ss:Type="String">'.$hesklang['name'].'</Data></Cell>
+	<Cell><Data ss:Type="String">'.$hesklang['email'].'</Data></Cell>
+	<Cell><Data ss:Type="String">'.$hesklang['category'].'</Data></Cell>
+	<Cell><Data ss:Type="String">'.$hesklang['priority'].'</Data></Cell>
+	<Cell><Data ss:Type="String">'.$hesklang['status'].'</Data></Cell>
+	<Cell><Data ss:Type="String">'.$hesklang['subject'].'</Data></Cell>
+	<Cell><Data ss:Type="String">'.$hesklang['message'].'</Data></Cell>
+	<Cell><Data ss:Type="String">'.$hesklang['owner'].'</Data></Cell>
+	<Cell><Data ss:Type="String">'.$hesklang['ts'].'</Data></Cell>
+	';
+
+	foreach ($hesk_settings['custom_fields'] as $k=>$v)
+	{
+		if ($v['use'])
+		{
+			$tmp .= '<Cell><Data ss:Type="String">'.$v['name'].'</Data></Cell>' . "\n";
+		}
+	}
+
+	$tmp .= "</Row>\n";
+
+	// Write what we have by now into the XML file
+	file_put_contents($save_to, $tmp, FILE_APPEND);
+	$flush_me .= hesk_date() . " | {$hesklang['gXML']}<br />\n";
+
+	// OK, now start dumping data and writing it into the file
+    $tickets_exported = 0;
+	$save_after = 100;
+    $this_round = 0;
+    $tmp = '';
+
+    $result = hesk_dbQuery($sql);
+	while ($ticket=hesk_dbFetchAssoc($result))
+	{
+        $ticket['status'] = hesk_get_status_name($ticket['status']);
+
+		switch ($ticket['priority'])
+		{
+			case 0:
+				$ticket['priority']=$hesklang['critical'];
+				break;
+			case 1:
+				$ticket['priority']=$hesklang['high'];
+				break;
+			case 2:
+				$ticket['priority']=$hesklang['medium'];
+				break;
+			default:
+				$ticket['priority']=$hesklang['low'];
+		}
+
+		$ticket['archive'] = !($ticket['archive']) ? $hesklang['no'] : $hesklang['yes'];
+		$ticket['message'] = hesk_msgToPlain($ticket['message'], 1, 0);
+		$ticket['subject'] = hesk_msgToPlain($ticket['subject'], 1, 0);
+        $ticket['owner'] = isset($admins[$ticket['owner']]) ? $admins[$ticket['owner']] : '';
+		$ticket['category'] = isset($my_cat[$ticket['category']]) ? $my_cat[$ticket['category']] : '';
+
+		// Format for export dates
+		$hesk_settings['timeformat'] = "Y-m-d\TH:i:s\.000";
+
+		// Create row for the XML file
+		$tmp .= '
+<Row>
+<Cell><Data ss:Type="Number">'.$ticket['id'].'</Data></Cell>
+<Cell><Data ss:Type="String"><![CDATA['.$ticket['trackid'].']]></Data></Cell>
+<Cell ss:StyleID="s62"><Data ss:Type="DateTime">'.hesk_date($ticket['dt'], true).'</Data></Cell>
+<Cell ss:StyleID="s62"><Data ss:Type="DateTime">'.hesk_date($ticket['lastchange'], true).'</Data></Cell>
+<Cell><Data ss:Type="String"><![CDATA['.hesk_msgToPlain($ticket['name'], 1).']]></Data></Cell>
+<Cell><Data ss:Type="String"><![CDATA['.$ticket['email'].']]></Data></Cell>
+<Cell><Data ss:Type="String"><![CDATA['.$ticket['category'].']]></Data></Cell>
+<Cell><Data ss:Type="String"><![CDATA['.$ticket['priority'].']]></Data></Cell>
+<Cell><Data ss:Type="String"><![CDATA['.$ticket['status'].']]></Data></Cell>
+<Cell><Data ss:Type="String"><![CDATA['.$ticket['subject'].']]></Data></Cell>
+<Cell><Data ss:Type="String"><![CDATA['.$ticket['message'].']]></Data></Cell>
+<Cell><Data ss:Type="String"><![CDATA['.$ticket['owner'].']]></Data></Cell>
+<Cell><Data ss:Type="String"><![CDATA['.$ticket['time_worked'].']]></Data></Cell>
+';
+
+		// Add custom fields
+		foreach ($hesk_settings['custom_fields'] as $k=>$v)
+		{
+			if ($v['use'])
+			{
+	        	switch ($v['type'])
+	            {
+	            	case 'date':
+                    	$tmp_dt = hesk_custom_date_display_format($ticket[$k], 'Y-m-d\T00:00:00.000');
+	                	$tmp .= strlen($tmp_dt) ? '<Cell ss:StyleID="s63"><Data ss:Type="DateTime">'.$tmp_dt : '<Cell><Data ss:Type="String">';
+                        $tmp .= "</Data></Cell> \n";
+	                    break;
+	                default:
+						$tmp .= '<Cell><Data ss:Type="String"><![CDATA['.hesk_msgToPlain($ticket[$k], 1, 0).']]></Data></Cell>  ' . "\n";
+	            }
+			}
+		}
+
+		$tmp .= "</Row>\n";
+
+		// Write every 100 rows into the file
+		if ($this_round >= $save_after)
+		{
+			file_put_contents($save_to, $tmp, FILE_APPEND);
+			$this_round = 0;
+			$tmp = '';
+			usleep(1);
+		}
+
+        $tickets_exported++;
+        $this_round++;
+	} // End of while loop
+
+	// Go back to the HH:MM:SS format for hesk_date()
+	$hesk_settings['timeformat'] = 'H:i:s';
+
+	// Append any remaining rows into the file
+	if ($this_round > 0)
+	{
+		file_put_contents($save_to, $tmp, FILE_APPEND);
+	}
+
+	// If any tickets were exported, continue, otherwise cleanup
+	if ($tickets_exported > 0)
+	{
+		// Finish the XML file
+	    $tmp = '
+  </Table>
+  <WorksheetOptions xmlns="urn:schemas-microsoft-com:office:excel">
+   <PageSetup>
+    <Header x:Margin="0.3"/>
+    <Footer x:Margin="0.3"/>
+    <PageMargins x:Bottom="0.75" x:Left="0.7" x:Right="0.7" x:Top="0.75"/>
+   </PageSetup>
+   <Selected/>
+   <Panes>
+    <Pane>
+     <Number>3</Number>
+     <ActiveRow>4</ActiveRow>
+    </Pane>
+   </Panes>
+   <ProtectObjects>False</ProtectObjects>
+   <ProtectScenarios>False</ProtectScenarios>
+  </WorksheetOptions>
+ </Worksheet>
+ <Worksheet ss:Name="Sheet2">
+  <Table ss:ExpandedColumnCount="1" ss:ExpandedRowCount="1" x:FullColumns="1"
+   x:FullRows="1" ss:DefaultRowHeight="15">
+  </Table>
+  <WorksheetOptions xmlns="urn:schemas-microsoft-com:office:excel">
+   <PageSetup>
+    <Header x:Margin="0.3"/>
+    <Footer x:Margin="0.3"/>
+    <PageMargins x:Bottom="0.75" x:Left="0.7" x:Right="0.7" x:Top="0.75"/>
+   </PageSetup>
+   <ProtectObjects>False</ProtectObjects>
+   <ProtectScenarios>False</ProtectScenarios>
+  </WorksheetOptions>
+ </Worksheet>
+ <Worksheet ss:Name="Sheet3">
+  <Table ss:ExpandedColumnCount="1" ss:ExpandedRowCount="1" x:FullColumns="1"
+   x:FullRows="1" ss:DefaultRowHeight="15">
+  </Table>
+  <WorksheetOptions xmlns="urn:schemas-microsoft-com:office:excel">
+   <PageSetup>
+    <Header x:Margin="0.3"/>
+    <Footer x:Margin="0.3"/>
+    <PageMargins x:Bottom="0.75" x:Left="0.7" x:Right="0.7" x:Top="0.75"/>
+   </PageSetup>
+   <ProtectObjects>False</ProtectObjects>
+   <ProtectScenarios>False</ProtectScenarios>
+  </WorksheetOptions>
+ </Worksheet>
+</Workbook>
+';
+		file_put_contents($save_to, $tmp, FILE_APPEND);
+
+		// Log how many rows we exported
+		$flush_me .= hesk_date() . " | " . sprintf($hesklang['nrow'], $tickets_exported) . "<br />\n";
+
+		// We will convert XML to Zip to save a lot of space
+		$save_to_zip = $export_dir.$export_name.'.zip';
+
+		// Log start of Zip creation
+		$flush_me .= hesk_date() . " | {$hesklang['cZIP']}<br />\n";
+
+		// Preferrably use the zip extension
+	    if (extension_loaded('zip'))
+	    {
+		    $save_to_zip = $export_dir.$export_name.'.zip';
+
+			$zip = new ZipArchive;
+			$res = $zip->open($save_to_zip, ZipArchive::CREATE);
+			if ($res === TRUE)
+			{
+				$zip->addFile($save_to, "{$export_name}.xml");
+				$zip->close();
+			}
+			else
+			{
+				die("{$hesklang['eZIP']} <$save_to_zip>\n");
+			}
+
+	    }
+		// Some servers have ZipArchive class enabled anyway - can we use it?
+		elseif ( class_exists('ZipArchive') )
+		{
+			require(HESK_PATH . 'inc/zip/Zip.php');
+			$zip = new Zip();
+			$zip->addLargeFile($save_to, "{$export_name}.xml");
+			$zip->finalize();
+			$zip->setZipFile($save_to_zip);
+		}
+		// If not available, use a 3rd party Zip class included with HESK
+		else
+		{
+			require(HESK_PATH . 'inc/zip/pclzip.lib.php');
+			$zip = new PclZip($save_to_zip);
+			$zip->add($save_to, PCLZIP_OPT_REMOVE_ALL_PATH);
+		}
+
+		// Delete XML, just leave the Zip archive
+		hesk_unlink($save_to);
+
+		// Echo memory peak usage
+		$flush_me .= hesk_date() . " | " . sprintf($hesklang['pmem'], (@memory_get_peak_usage(true) / 1048576)) . "<br />\r\n";
+
+		// We're done!
+		$flush_me .= hesk_date() . " | {$hesklang['fZIP']}<br /><br />";
+
+        // Success message
+        $referer = isset($_SERVER['HTTP_REFERER']) ? hesk_input($_SERVER['HTTP_REFERER']) : 'export.php';
+        $referer = str_replace('&amp;','&',$referer);
+        if (strpos($referer, 'export.php'))
+        {
+            $referer = 'export.php';
+        }
+
+        $success_msg .= $hesk_settings['debug_mode'] ? $flush_me : '<br /><br />';
+        $success_msg .= $hesklang['step1'] . ': <a href="' . $save_to_zip . '">' . $hesklang['ch2d'] . '</a><br /><br />' . $hesklang['step2'] . ': <a href="export.php?delete='.urlencode($export_name).'&amp;goto='.urlencode($referer).'">' . $hesklang['dffs'] . '</a>';
+	}
+    // No tickets exported, cleanup
+    else
+    {
+		hesk_unlink($save_to);
+    }
+
+    return array($success_msg, $tickets_exported);
+
+} // END hesk_export_to_XML()
diff --git a/hesk/inc/footer.inc.php b/hesk/inc/footer.inc.php
new file mode 100644
index 0000000..f75aa99
--- /dev/null
+++ b/hesk/inc/footer.inc.php
@@ -0,0 +1,94 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+// Check if this is a valid include
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
+
+// Users online
+if (defined('SHOW_ONLINE'))
+{
+    hesk_printOnline();
+}
+
+/*******************************************************************************
+The code below handles HESK licensing and must be included in the template.
+
+Removing this code is a direct violation of the HESK End User License Agreement,
+will void all support and may result in unexpected behavior.
+
+To purchase a HESK license and support future HESK development please visit:
+https://www.hesk.com/buy.php
+*******************************************************************************/
+$hesk_settings['hesk_license']('Qo8Zm9vdGVyIGNsYXNzPSJmb290ZXIiPg0KICAgIDxwIGNsY
+XNzPSJ0ZXh0LWNlbnRlciI+UG93ZXJlZCBieSA8YSBocmVmPSJodHRwczovL3d3dy5oZXNrLmNvbSIgY
+2xhc3M9ImxpbmsiPkhlbHAgRGVzayBTb2Z0d2FyZTwvYT4gPHNwYW4gY2xhc3M9ImZvbnQtd2VpZ2h0L
+WJvbGQiPkhFU0s8L3NwYW4+LCBpbiBwYXJ0bmVyc2hpcCB3aXRoIDxhIGhyZWY9Imh0dHBzOi8vd3d3L
+nN5c2FpZC5jb20vP3V0bV9zb3VyY2U9SGVzayZhbXA7dXRtX21lZGl1bT1jcGMmYW1wO3V0bV9jYW1wY
+Wlnbj1IZXNrUHJvZHVjdF9Ub19IUCIgY2xhc3M9ImxpbmsiPlN5c0FpZCBUZWNobm9sb2dpZXM8L2E+P
+C9wPg0KPC9mb290ZXI+DQo=',"\104", "347db01e129edd4b3877f70ea6fed019462ae827");
+/*******************************************************************************
+END LICENSE CODE
+*******************************************************************************/
+?>
+</main> <!-- End main -->
+<?php
+if (isset($login_wrapper)) {
+    echo '</div> <!-- End wrapper login -->';
+}
+?>
+</div> <!-- End wrapper -->
+<input type="hidden" name="HESK_PATH" value="<?php echo HESK_PATH; ?>">
+<script src="<?php echo HESK_PATH; ?>js/svg4everybody.min.js"></script>
+<script src="<?php echo HESK_PATH; ?>js/jquery.scrollbar.min.js"></script>
+<script src="<?php echo HESK_PATH; ?>js/selectize.min.js"></script>
+<script src="<?php echo HESK_PATH; ?>js/datepicker.min.js"></script>
+<script src="<?php echo HESK_PATH; ?>js/datepicker.en.js"></script>
+<script src="<?php echo HESK_PATH; ?>js/jquery.autocomplete.js"></script>
+<script type="text/javascript" src="<?php echo HESK_PATH; ?>js/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.js"></script>
+<?php
+
+// Auto-select first empty or error field on non-staff pages?
+if (defined('AUTOFOCUS'))
+{
+?>
+<script language="javascript">
+(function(){
+	var forms = document.forms || [];
+	for(var i = 0; i < forms.length; i++)
+    {
+		for(var j = 0; j < forms[i].length; j++)
+        {
+			if(
+				!forms[i][j].readonly != undefined &&
+				forms[i][j].type != "hidden" &&
+				forms[i][j].disabled != true &&
+				forms[i][j].style.display != 'none' &&
+				(forms[i][j].className == 'isError' || forms[i][j].className == 'isNotice' || forms[i][j].value == '')
+			)
+	        {
+				forms[i][j].focus();
+				return;
+			}
+		}
+	}
+})();
+</script>
+<?php
+}
+
+echo '
+</body>
+</html>
+';
+
+$hesk_settings['security_cleanup']('exit');
diff --git a/hesk/inc/header.inc.php b/hesk/inc/header.inc.php
new file mode 100644
index 0000000..a11a19b
--- /dev/null
+++ b/hesk/inc/header.inc.php
@@ -0,0 +1,143 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
+
+// We'll use this later
+$onload='';
+?>
+<!DOCTYPE html>
+<html lang="<?php echo $hesk_settings['languages'][$hesk_settings['language']]['folder'] ?>">
+<head>
+	<title><?php echo (isset($hesk_settings['tmp_title']) ? $hesk_settings['tmp_title'] : $hesk_settings['hesk_title']); ?></title>
+	<meta charset="utf-8">
+    <meta http-equiv="X-UA-Compatible" content="IE=Edge">
+    <meta name="viewport" content="width=device-width,minimum-scale=1.0,maximum-scale=1.0">
+    <meta name="format-detection" content="telephone=no">
+    <link rel="stylesheet" media="all" href="<?php echo HESK_PATH; ?>css/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.css?<?php echo $hesk_settings['hesk_version']; ?>">
+    <script src="<?php echo HESK_PATH; ?>js/jquery-3.4.1.min.js"></script>
+	<script type="text/javascript" src="<?php echo HESK_PATH; ?>js/hesk_javascript<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.js?<?php echo $hesk_settings['hesk_version']; ?>"></script>
+
+    <?php
+	/* Tickets shouldn't be indexed by search engines */
+	if (defined('HESK_NO_ROBOTS'))
+	{
+		?>
+		<meta name="robots" content="noindex, nofollow" />
+		<?php
+	}
+
+	/* If page requires WYSIWYG editor include TinyMCE Javascript */
+	if (defined('WYSIWYG') && $hesk_settings['kb_wysiwyg'])
+	{
+		?>
+		<script type="text/javascript" src="<?php echo HESK_PATH; ?>inc/tiny_mce/5.2.0/tinymce.min.js"></script>
+		<?php
+	}
+
+	/* If page requires timer load Javascript */
+	if (defined('TIMER'))
+	{
+		?>
+		<script type="text/javascript" src="<?php echo HESK_PATH; ?>inc/timer/hesk_timer.js"></script>
+		<?php
+
+        /* Need to load default time or a custom one? */
+        if ( isset($_SESSION['time_worked']) )
+        {
+        	$t = hesk_getHHMMSS($_SESSION['time_worked']);
+			$onload .= "load_timer('time_worked', " . $t[0] . ", " . $t[1] . ", " . $t[2] . ");";
+            unset($t);
+        }
+        else
+        {
+        	$onload .= "load_timer('time_worked', 0, 0, 0);";
+        }
+
+		/* Autostart timer? */
+		if ( ! empty($_SESSION['autostart']) )
+		{
+			$onload .= "ss();";
+		}
+	}
+
+	// Use ReCaptcha
+	if (defined('RECAPTCHA'))
+	{
+		echo '<script src="https://www.google.com/recaptcha/api.js?hl='.$hesklang['RECAPTCHA'].'" async defer></script>';
+        echo '<script language="Javascript" type="text/javascript">
+        function recaptcha_submitForm() {
+            document.getElementById("form1").submit();
+        }
+        </script>';
+	}
+
+	// Auto reload
+	if (defined('AUTO_RELOAD') && hesk_checkPermission('can_view_tickets',0) && ! isset($_SESSION['hide']['ticket_list']) )
+	{
+		?>
+		<script type="text/javascript">
+		var count = <?php echo empty($_SESSION['autoreload']) ? 30 : intval($_SESSION['autoreload']); ?>;
+		var reloadcounter;
+		var countstart = count;
+
+		function heskReloadTimer()
+		{
+			count=count-1;
+			if (count <= 0)
+			{
+				clearInterval(reloadcounter);
+				window.location.reload();
+				return;
+			}
+
+			document.getElementById("timer").innerHTML = "(" + count + ")";
+		}
+
+		function heskCheckReloading()
+		{
+			if (<?php if ($_SESSION['autoreload']) echo "getCookie('autorefresh') == null || "; ?>getCookie('autorefresh') == '1')
+			{
+				document.getElementById("reloadCB").checked=true;
+				document.getElementById("timer").innerHTML = "(" + count + ")";
+				reloadcounter = setInterval(heskReloadTimer, 1000);
+			}
+		}
+
+		function toggleAutoRefresh(cb)
+		{
+			if (cb.checked)
+			{
+				setCookie('autorefresh', '1');
+				document.getElementById("timer").innerHTML = "(" + count + ")";
+				reloadcounter = setInterval(heskReloadTimer, 1000);
+			}
+			else
+			{
+				setCookie('autorefresh', '0');
+				count = countstart;
+				clearInterval(reloadcounter);
+				document.getElementById("timer").innerHTML = "";
+			}
+		}
+
+		</script>
+		<?php
+	}
+	?>
+
+</head>
+<body onload="<?php echo $onload; unset($onload); ?>">
+
+<div class="wrapper">
diff --git a/hesk/inc/htmlpurifier/HTMLPurifier.standalone.php b/hesk/inc/htmlpurifier/HTMLPurifier.standalone.php
new file mode 100644
index 0000000..cfdbcc9
--- /dev/null
+++ b/hesk/inc/htmlpurifier/HTMLPurifier.standalone.php
@@ -0,0 +1,22584 @@
+<?php
+
+/**
+ * @file
+ * This file was auto-generated by generate-includes.php and includes all of
+ * the core files required by HTML Purifier. Use this if performance is a
+ * primary concern and you are using an opcode cache. PLEASE DO NOT EDIT THIS
+ * FILE, changes will be overwritten the next time the script is run.
+ *
+ * @version 4.12.0
+ *
+ * @warning
+ *      You must *not* include any other HTML Purifier files before this file,
+ *      because 'require' not 'require_once' is used.
+ *
+ * @warning
+ *      This file requires that the include path contains the HTML Purifier
+ *      library directory; this is not auto-set.
+ */
+
+
+
+/*! @mainpage
+ *
+ * HTML Purifier is an HTML filter that will take an arbitrary snippet of
+ * HTML and rigorously test, validate and filter it into a version that
+ * is safe for output onto webpages. It achieves this by:
+ *
+ *  -# Lexing (parsing into tokens) the document,
+ *  -# Executing various strategies on the tokens:
+ *      -# Removing all elements not in the whitelist,
+ *      -# Making the tokens well-formed,
+ *      -# Fixing the nesting of the nodes, and
+ *      -# Validating attributes of the nodes; and
+ *  -# Generating HTML from the purified tokens.
+ *
+ * However, most users will only need to interface with the HTMLPurifier
+ * and HTMLPurifier_Config.
+ */
+
+/*
+    HTML Purifier 4.12.0 - Standards Compliant HTML Filtering
+    Copyright (C) 2006-2008 Edward Z. Yang
+
+    This library is free software; you can redistribute it and/or
+    modify it under the terms of the GNU Lesser General Public
+    License as published by the Free Software Foundation; either
+    version 2.1 of the License, or (at your option) any later version.
+
+    This library is distributed in the hope that it will be useful,
+    but WITHOUT ANY WARRANTY; without even the implied warranty of
+    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+    Lesser General Public License for more details.
+
+    You should have received a copy of the GNU Lesser General Public
+    License along with this library; if not, write to the Free Software
+    Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA  02110-1301  USA
+ */
+
+/**
+ * Facade that coordinates HTML Purifier's subsystems in order to purify HTML.
+ *
+ * @note There are several points in which configuration can be specified
+ *       for HTML Purifier.  The precedence of these (from lowest to
+ *       highest) is as follows:
+ *          -# Instance: new HTMLPurifier($config)
+ *          -# Invocation: purify($html, $config)
+ *       These configurations are entirely independent of each other and
+ *       are *not* merged (this behavior may change in the future).
+ *
+ * @todo We need an easier way to inject strategies using the configuration
+ *       object.
+ */
+class HTMLPurifier
+{
+
+    /**
+     * Version of HTML Purifier.
+     * @type string
+     */
+    public $version = '4.12.0';
+
+    /**
+     * Constant with version of HTML Purifier.
+     */
+    const VERSION = '4.12.0';
+
+    /**
+     * Global configuration object.
+     * @type HTMLPurifier_Config
+     */
+    public $config;
+
+    /**
+     * Array of extra filter objects to run on HTML,
+     * for backwards compatibility.
+     * @type HTMLPurifier_Filter[]
+     */
+    private $filters = array();
+
+    /**
+     * Single instance of HTML Purifier.
+     * @type HTMLPurifier
+     */
+    private static $instance;
+
+    /**
+     * @type HTMLPurifier_Strategy_Core
+     */
+    protected $strategy;
+
+    /**
+     * @type HTMLPurifier_Generator
+     */
+    protected $generator;
+
+    /**
+     * Resultant context of last run purification.
+     * Is an array of contexts if the last called method was purifyArray().
+     * @type HTMLPurifier_Context
+     */
+    public $context;
+
+    /**
+     * Initializes the purifier.
+     *
+     * @param HTMLPurifier_Config|mixed $config Optional HTMLPurifier_Config object
+     *                for all instances of the purifier, if omitted, a default
+     *                configuration is supplied (which can be overridden on a
+     *                per-use basis).
+     *                The parameter can also be any type that
+     *                HTMLPurifier_Config::create() supports.
+     */
+    public function __construct($config = null)
+    {
+        $this->config = HTMLPurifier_Config::create($config);
+        $this->strategy = new HTMLPurifier_Strategy_Core();
+    }
+
+    /**
+     * Adds a filter to process the output. First come first serve
+     *
+     * @param HTMLPurifier_Filter $filter HTMLPurifier_Filter object
+     */
+    public function addFilter($filter)
+    {
+        trigger_error(
+            'HTMLPurifier->addFilter() is deprecated, use configuration directives' .
+            ' in the Filter namespace or Filter.Custom',
+            E_USER_WARNING
+        );
+        $this->filters[] = $filter;
+    }
+
+    /**
+     * Filters an HTML snippet/document to be XSS-free and standards-compliant.
+     *
+     * @param string $html String of HTML to purify
+     * @param HTMLPurifier_Config $config Config object for this operation,
+     *                if omitted, defaults to the config object specified during this
+     *                object's construction. The parameter can also be any type
+     *                that HTMLPurifier_Config::create() supports.
+     *
+     * @return string Purified HTML
+     */
+    public function purify($html, $config = null)
+    {
+        // :TODO: make the config merge in, instead of replace
+        $config = $config ? HTMLPurifier_Config::create($config) : $this->config;
+
+        // implementation is partially environment dependant, partially
+        // configuration dependant
+        $lexer = HTMLPurifier_Lexer::create($config);
+
+        $context = new HTMLPurifier_Context();
+
+        // setup HTML generator
+        $this->generator = new HTMLPurifier_Generator($config, $context);
+        $context->register('Generator', $this->generator);
+
+        // set up global context variables
+        if ($config->get('Core.CollectErrors')) {
+            // may get moved out if other facilities use it
+            $language_factory = HTMLPurifier_LanguageFactory::instance();
+            $language = $language_factory->create($config, $context);
+            $context->register('Locale', $language);
+
+            $error_collector = new HTMLPurifier_ErrorCollector($context);
+            $context->register('ErrorCollector', $error_collector);
+        }
+
+        // setup id_accumulator context, necessary due to the fact that
+        // AttrValidator can be called from many places
+        $id_accumulator = HTMLPurifier_IDAccumulator::build($config, $context);
+        $context->register('IDAccumulator', $id_accumulator);
+
+        $html = HTMLPurifier_Encoder::convertToUTF8($html, $config, $context);
+
+        // setup filters
+        $filter_flags = $config->getBatch('Filter');
+        $custom_filters = $filter_flags['Custom'];
+        unset($filter_flags['Custom']);
+        $filters = array();
+        foreach ($filter_flags as $filter => $flag) {
+            if (!$flag) {
+                continue;
+            }
+            if (strpos($filter, '.') !== false) {
+                continue;
+            }
+            $class = "HTMLPurifier_Filter_$filter";
+            $filters[] = new $class;
+        }
+        foreach ($custom_filters as $filter) {
+            // maybe "HTMLPurifier_Filter_$filter", but be consistent with AutoFormat
+            $filters[] = $filter;
+        }
+        $filters = array_merge($filters, $this->filters);
+        // maybe prepare(), but later
+
+        for ($i = 0, $filter_size = count($filters); $i < $filter_size; $i++) {
+            $html = $filters[$i]->preFilter($html, $config, $context);
+        }
+
+        // purified HTML
+        $html =
+            $this->generator->generateFromTokens(
+                // list of tokens
+                $this->strategy->execute(
+                    // list of un-purified tokens
+                    $lexer->tokenizeHTML(
+                        // un-purified HTML
+                        $html,
+                        $config,
+                        $context
+                    ),
+                    $config,
+                    $context
+                )
+            );
+
+        for ($i = $filter_size - 1; $i >= 0; $i--) {
+            $html = $filters[$i]->postFilter($html, $config, $context);
+        }
+
+        $html = HTMLPurifier_Encoder::convertFromUTF8($html, $config, $context);
+        $this->context =& $context;
+        return $html;
+    }
+
+    /**
+     * Filters an array of HTML snippets
+     *
+     * @param string[] $array_of_html Array of html snippets
+     * @param HTMLPurifier_Config $config Optional config object for this operation.
+     *                See HTMLPurifier::purify() for more details.
+     *
+     * @return string[] Array of purified HTML
+     */
+    public function purifyArray($array_of_html, $config = null)
+    {
+        $context_array = array();
+        foreach($array_of_html as $key=>$value){
+            if (is_array($value)) {
+                $array[$key] = $this->purifyArray($value, $config);
+            } else {
+                $array[$key] = $this->purify($value, $config);
+            }
+            $context_array[$key] = $this->context;
+        }
+        $this->context = $context_array;
+        return $array;
+    }
+
+    /**
+     * Singleton for enforcing just one HTML Purifier in your system
+     *
+     * @param HTMLPurifier|HTMLPurifier_Config $prototype Optional prototype
+     *                   HTMLPurifier instance to overload singleton with,
+     *                   or HTMLPurifier_Config instance to configure the
+     *                   generated version with.
+     *
+     * @return HTMLPurifier
+     */
+    public static function instance($prototype = null)
+    {
+        if (!self::$instance || $prototype) {
+            if ($prototype instanceof HTMLPurifier) {
+                self::$instance = $prototype;
+            } elseif ($prototype) {
+                self::$instance = new HTMLPurifier($prototype);
+            } else {
+                self::$instance = new HTMLPurifier();
+            }
+        }
+        return self::$instance;
+    }
+
+    /**
+     * Singleton for enforcing just one HTML Purifier in your system
+     *
+     * @param HTMLPurifier|HTMLPurifier_Config $prototype Optional prototype
+     *                   HTMLPurifier instance to overload singleton with,
+     *                   or HTMLPurifier_Config instance to configure the
+     *                   generated version with.
+     *
+     * @return HTMLPurifier
+     * @note Backwards compatibility, see instance()
+     */
+    public static function getInstance($prototype = null)
+    {
+        return HTMLPurifier::instance($prototype);
+    }
+}
+
+
+
+
+
+/**
+ * Converts a stream of HTMLPurifier_Token into an HTMLPurifier_Node,
+ * and back again.
+ *
+ * @note This transformation is not an equivalence.  We mutate the input
+ * token stream to make it so; see all [MUT] markers in code.
+ */
+class HTMLPurifier_Arborize
+{
+    public static function arborize($tokens, $config, $context) {
+        $definition = $config->getHTMLDefinition();
+        $parent = new HTMLPurifier_Token_Start($definition->info_parent);
+        $stack = array($parent->toNode());
+        foreach ($tokens as $token) {
+            $token->skip = null; // [MUT]
+            $token->carryover = null; // [MUT]
+            if ($token instanceof HTMLPurifier_Token_End) {
+                $token->start = null; // [MUT]
+                $r = array_pop($stack);
+                //assert($r->name === $token->name);
+                //assert(empty($token->attr));
+                $r->endCol = $token->col;
+                $r->endLine = $token->line;
+                $r->endArmor = $token->armor;
+                continue;
+            }
+            $node = $token->toNode();
+            $stack[count($stack)-1]->children[] = $node;
+            if ($token instanceof HTMLPurifier_Token_Start) {
+                $stack[] = $node;
+            }
+        }
+        //assert(count($stack) == 1);
+        return $stack[0];
+    }
+
+    public static function flatten($node, $config, $context) {
+        $level = 0;
+        $nodes = array($level => new HTMLPurifier_Queue(array($node)));
+        $closingTokens = array();
+        $tokens = array();
+        do {
+            while (!$nodes[$level]->isEmpty()) {
+                $node = $nodes[$level]->shift(); // FIFO
+                list($start, $end) = $node->toTokenPair();
+                if ($level > 0) {
+                    $tokens[] = $start;
+                }
+                if ($end !== NULL) {
+                    $closingTokens[$level][] = $end;
+                }
+                if ($node instanceof HTMLPurifier_Node_Element) {
+                    $level++;
+                    $nodes[$level] = new HTMLPurifier_Queue();
+                    foreach ($node->children as $childNode) {
+                        $nodes[$level]->push($childNode);
+                    }
+                }
+            }
+            $level--;
+            if ($level && isset($closingTokens[$level])) {
+                while ($token = array_pop($closingTokens[$level])) {
+                    $tokens[] = $token;
+                }
+            }
+        } while ($level > 0);
+        return $tokens;
+    }
+}
+
+
+
+/**
+ * Defines common attribute collections that modules reference
+ */
+
+class HTMLPurifier_AttrCollections
+{
+
+    /**
+     * Associative array of attribute collections, indexed by name.
+     * @type array
+     */
+    public $info = array();
+
+    /**
+     * Performs all expansions on internal data for use by other inclusions
+     * It also collects all attribute collection extensions from
+     * modules
+     * @param HTMLPurifier_AttrTypes $attr_types HTMLPurifier_AttrTypes instance
+     * @param HTMLPurifier_HTMLModule[] $modules Hash array of HTMLPurifier_HTMLModule members
+     */
+    public function __construct($attr_types, $modules)
+    {
+        $this->doConstruct($attr_types, $modules);
+    }
+
+    public function doConstruct($attr_types, $modules)
+    {
+        // load extensions from the modules
+        foreach ($modules as $module) {
+            foreach ($module->attr_collections as $coll_i => $coll) {
+                if (!isset($this->info[$coll_i])) {
+                    $this->info[$coll_i] = array();
+                }
+                foreach ($coll as $attr_i => $attr) {
+                    if ($attr_i === 0 && isset($this->info[$coll_i][$attr_i])) {
+                        // merge in includes
+                        $this->info[$coll_i][$attr_i] = array_merge(
+                            $this->info[$coll_i][$attr_i],
+                            $attr
+                        );
+                        continue;
+                    }
+                    $this->info[$coll_i][$attr_i] = $attr;
+                }
+            }
+        }
+        // perform internal expansions and inclusions
+        foreach ($this->info as $name => $attr) {
+            // merge attribute collections that include others
+            $this->performInclusions($this->info[$name]);
+            // replace string identifiers with actual attribute objects
+            $this->expandIdentifiers($this->info[$name], $attr_types);
+        }
+    }
+
+    /**
+     * Takes a reference to an attribute associative array and performs
+     * all inclusions specified by the zero index.
+     * @param array &$attr Reference to attribute array
+     */
+    public function performInclusions(&$attr)
+    {
+        if (!isset($attr[0])) {
+            return;
+        }
+        $merge = $attr[0];
+        $seen  = array(); // recursion guard
+        // loop through all the inclusions
+        for ($i = 0; isset($merge[$i]); $i++) {
+            if (isset($seen[$merge[$i]])) {
+                continue;
+            }
+            $seen[$merge[$i]] = true;
+            // foreach attribute of the inclusion, copy it over
+            if (!isset($this->info[$merge[$i]])) {
+                continue;
+            }
+            foreach ($this->info[$merge[$i]] as $key => $value) {
+                if (isset($attr[$key])) {
+                    continue;
+                } // also catches more inclusions
+                $attr[$key] = $value;
+            }
+            if (isset($this->info[$merge[$i]][0])) {
+                // recursion
+                $merge = array_merge($merge, $this->info[$merge[$i]][0]);
+            }
+        }
+        unset($attr[0]);
+    }
+
+    /**
+     * Expands all string identifiers in an attribute array by replacing
+     * them with the appropriate values inside HTMLPurifier_AttrTypes
+     * @param array &$attr Reference to attribute array
+     * @param HTMLPurifier_AttrTypes $attr_types HTMLPurifier_AttrTypes instance
+     */
+    public function expandIdentifiers(&$attr, $attr_types)
+    {
+        // because foreach will process new elements we add, make sure we
+        // skip duplicates
+        $processed = array();
+
+        foreach ($attr as $def_i => $def) {
+            // skip inclusions
+            if ($def_i === 0) {
+                continue;
+            }
+
+            if (isset($processed[$def_i])) {
+                continue;
+            }
+
+            // determine whether or not attribute is required
+            if ($required = (strpos($def_i, '*') !== false)) {
+                // rename the definition
+                unset($attr[$def_i]);
+                $def_i = trim($def_i, '*');
+                $attr[$def_i] = $def;
+            }
+
+            $processed[$def_i] = true;
+
+            // if we've already got a literal object, move on
+            if (is_object($def)) {
+                // preserve previous required
+                $attr[$def_i]->required = ($required || $attr[$def_i]->required);
+                continue;
+            }
+
+            if ($def === false) {
+                unset($attr[$def_i]);
+                continue;
+            }
+
+            if ($t = $attr_types->get($def)) {
+                $attr[$def_i] = $t;
+                $attr[$def_i]->required = $required;
+            } else {
+                unset($attr[$def_i]);
+            }
+        }
+    }
+}
+
+
+
+
+
+/**
+ * Base class for all validating attribute definitions.
+ *
+ * This family of classes forms the core for not only HTML attribute validation,
+ * but also any sort of string that needs to be validated or cleaned (which
+ * means CSS properties and composite definitions are defined here too).
+ * Besides defining (through code) what precisely makes the string valid,
+ * subclasses are also responsible for cleaning the code if possible.
+ */
+
+abstract class HTMLPurifier_AttrDef
+{
+
+    /**
+     * Tells us whether or not an HTML attribute is minimized.
+     * Has no meaning in other contexts.
+     * @type bool
+     */
+    public $minimized = false;
+
+    /**
+     * Tells us whether or not an HTML attribute is required.
+     * Has no meaning in other contexts
+     * @type bool
+     */
+    public $required = false;
+
+    /**
+     * Validates and cleans passed string according to a definition.
+     *
+     * @param string $string String to be validated and cleaned.
+     * @param HTMLPurifier_Config $config Mandatory HTMLPurifier_Config object.
+     * @param HTMLPurifier_Context $context Mandatory HTMLPurifier_Context object.
+     */
+    abstract public function validate($string, $config, $context);
+
+    /**
+     * Convenience method that parses a string as if it were CDATA.
+     *
+     * This method process a string in the manner specified at
+     * <http://www.w3.org/TR/html4/types.html#h-6.2> by removing
+     * leading and trailing whitespace, ignoring line feeds, and replacing
+     * carriage returns and tabs with spaces.  While most useful for HTML
+     * attributes specified as CDATA, it can also be applied to most CSS
+     * values.
+     *
+     * @note This method is not entirely standards compliant, as trim() removes
+     *       more types of whitespace than specified in the spec. In practice,
+     *       this is rarely a problem, as those extra characters usually have
+     *       already been removed by HTMLPurifier_Encoder.
+     *
+     * @warning This processing is inconsistent with XML's whitespace handling
+     *          as specified by section 3.3.3 and referenced XHTML 1.0 section
+     *          4.7.  However, note that we are NOT necessarily
+     *          parsing XML, thus, this behavior may still be correct. We
+     *          assume that newlines have been normalized.
+     */
+    public function parseCDATA($string)
+    {
+        $string = trim($string);
+        $string = str_replace(array("\n", "\t", "\r"), ' ', $string);
+        return $string;
+    }
+
+    /**
+     * Factory method for creating this class from a string.
+     * @param string $string String construction info
+     * @return HTMLPurifier_AttrDef Created AttrDef object corresponding to $string
+     */
+    public function make($string)
+    {
+        // default implementation, return a flyweight of this object.
+        // If $string has an effect on the returned object (i.e. you
+        // need to overload this method), it is best
+        // to clone or instantiate new copies. (Instantiation is safer.)
+        return $this;
+    }
+
+    /**
+     * Removes spaces from rgb(0, 0, 0) so that shorthand CSS properties work
+     * properly. THIS IS A HACK!
+     * @param string $string a CSS colour definition
+     * @return string
+     */
+    protected function mungeRgb($string)
+    {
+        $p = '\s*(\d+(\.\d+)?([%]?))\s*';
+
+        if (preg_match('/(rgba|hsla)\(/', $string)) {
+            return preg_replace('/(rgba|hsla)\('.$p.','.$p.','.$p.','.$p.'\)/', '\1(\2,\5,\8,\11)', $string);
+        }
+
+        return preg_replace('/(rgb|hsl)\('.$p.','.$p.','.$p.'\)/', '\1(\2,\5,\8)', $string);
+    }
+
+    /**
+     * Parses a possibly escaped CSS string and returns the "pure"
+     * version of it.
+     */
+    protected function expandCSSEscape($string)
+    {
+        // flexibly parse it
+        $ret = '';
+        for ($i = 0, $c = strlen($string); $i < $c; $i++) {
+            if ($string[$i] === '\\') {
+                $i++;
+                if ($i >= $c) {
+                    $ret .= '\\';
+                    break;
+                }
+                if (ctype_xdigit($string[$i])) {
+                    $code = $string[$i];
+                    for ($a = 1, $i++; $i < $c && $a < 6; $i++, $a++) {
+                        if (!ctype_xdigit($string[$i])) {
+                            break;
+                        }
+                        $code .= $string[$i];
+                    }
+                    // We have to be extremely careful when adding
+                    // new characters, to make sure we're not breaking
+                    // the encoding.
+                    $char = HTMLPurifier_Encoder::unichr(hexdec($code));
+                    if (HTMLPurifier_Encoder::cleanUTF8($char) === '') {
+                        continue;
+                    }
+                    $ret .= $char;
+                    if ($i < $c && trim($string[$i]) !== '') {
+                        $i--;
+                    }
+                    continue;
+                }
+                if ($string[$i] === "\n") {
+                    continue;
+                }
+            }
+            $ret .= $string[$i];
+        }
+        return $ret;
+    }
+}
+
+
+
+
+
+/**
+ * Processes an entire attribute array for corrections needing multiple values.
+ *
+ * Occasionally, a certain attribute will need to be removed and popped onto
+ * another value.  Instead of creating a complex return syntax for
+ * HTMLPurifier_AttrDef, we just pass the whole attribute array to a
+ * specialized object and have that do the special work.  That is the
+ * family of HTMLPurifier_AttrTransform.
+ *
+ * An attribute transformation can be assigned to run before or after
+ * HTMLPurifier_AttrDef validation.  See HTMLPurifier_HTMLDefinition for
+ * more details.
+ */
+
+abstract class HTMLPurifier_AttrTransform
+{
+
+    /**
+     * Abstract: makes changes to the attributes dependent on multiple values.
+     *
+     * @param array $attr Assoc array of attributes, usually from
+     *              HTMLPurifier_Token_Tag::$attr
+     * @param HTMLPurifier_Config $config Mandatory HTMLPurifier_Config object.
+     * @param HTMLPurifier_Context $context Mandatory HTMLPurifier_Context object
+     * @return array Processed attribute array.
+     */
+    abstract public function transform($attr, $config, $context);
+
+    /**
+     * Prepends CSS properties to the style attribute, creating the
+     * attribute if it doesn't exist.
+     * @param array &$attr Attribute array to process (passed by reference)
+     * @param string $css CSS to prepend
+     */
+    public function prependCSS(&$attr, $css)
+    {
+        $attr['style'] = isset($attr['style']) ? $attr['style'] : '';
+        $attr['style'] = $css . $attr['style'];
+    }
+
+    /**
+     * Retrieves and removes an attribute
+     * @param array &$attr Attribute array to process (passed by reference)
+     * @param mixed $key Key of attribute to confiscate
+     * @return mixed
+     */
+    public function confiscateAttr(&$attr, $key)
+    {
+        if (!isset($attr[$key])) {
+            return null;
+        }
+        $value = $attr[$key];
+        unset($attr[$key]);
+        return $value;
+    }
+}
+
+
+
+
+
+/**
+ * Provides lookup array of attribute types to HTMLPurifier_AttrDef objects
+ */
+class HTMLPurifier_AttrTypes
+{
+    /**
+     * Lookup array of attribute string identifiers to concrete implementations.
+     * @type HTMLPurifier_AttrDef[]
+     */
+    protected $info = array();
+
+    /**
+     * Constructs the info array, supplying default implementations for attribute
+     * types.
+     */
+    public function __construct()
+    {
+        // XXX This is kind of poor, since we don't actually /clone/
+        // instances; instead, we use the supplied make() attribute. So,
+        // the underlying class must know how to deal with arguments.
+        // With the old implementation of Enum, that ignored its
+        // arguments when handling a make dispatch, the IAlign
+        // definition wouldn't work.
+
+        // pseudo-types, must be instantiated via shorthand
+        $this->info['Enum']    = new HTMLPurifier_AttrDef_Enum();
+        $this->info['Bool']    = new HTMLPurifier_AttrDef_HTML_Bool();
+
+        $this->info['CDATA']    = new HTMLPurifier_AttrDef_Text();
+        $this->info['ID']       = new HTMLPurifier_AttrDef_HTML_ID();
+        $this->info['Length']   = new HTMLPurifier_AttrDef_HTML_Length();
+        $this->info['MultiLength'] = new HTMLPurifier_AttrDef_HTML_MultiLength();
+        $this->info['NMTOKENS'] = new HTMLPurifier_AttrDef_HTML_Nmtokens();
+        $this->info['Pixels']   = new HTMLPurifier_AttrDef_HTML_Pixels();
+        $this->info['Text']     = new HTMLPurifier_AttrDef_Text();
+        $this->info['URI']      = new HTMLPurifier_AttrDef_URI();
+        $this->info['LanguageCode'] = new HTMLPurifier_AttrDef_Lang();
+        $this->info['Color']    = new HTMLPurifier_AttrDef_HTML_Color();
+        $this->info['IAlign']   = self::makeEnum('top,middle,bottom,left,right');
+        $this->info['LAlign']   = self::makeEnum('top,bottom,left,right');
+        $this->info['FrameTarget'] = new HTMLPurifier_AttrDef_HTML_FrameTarget();
+
+        // unimplemented aliases
+        $this->info['ContentType'] = new HTMLPurifier_AttrDef_Text();
+        $this->info['ContentTypes'] = new HTMLPurifier_AttrDef_Text();
+        $this->info['Charsets'] = new HTMLPurifier_AttrDef_Text();
+        $this->info['Character'] = new HTMLPurifier_AttrDef_Text();
+
+        // "proprietary" types
+        $this->info['Class'] = new HTMLPurifier_AttrDef_HTML_Class();
+
+        // number is really a positive integer (one or more digits)
+        // FIXME: ^^ not always, see start and value of list items
+        $this->info['Number']   = new HTMLPurifier_AttrDef_Integer(false, false, true);
+    }
+
+    private static function makeEnum($in)
+    {
+        return new HTMLPurifier_AttrDef_Clone(new HTMLPurifier_AttrDef_Enum(explode(',', $in)));
+    }
+
+    /**
+     * Retrieves a type
+     * @param string $type String type name
+     * @return HTMLPurifier_AttrDef Object AttrDef for type
+     */
+    public function get($type)
+    {
+        // determine if there is any extra info tacked on
+        if (strpos($type, '#') !== false) {
+            list($type, $string) = explode('#', $type, 2);
+        } else {
+            $string = '';
+        }
+
+        if (!isset($this->info[$type])) {
+            trigger_error('Cannot retrieve undefined attribute type ' . $type, E_USER_ERROR);
+            return;
+        }
+        return $this->info[$type]->make($string);
+    }
+
+    /**
+     * Sets a new implementation for a type
+     * @param string $type String type name
+     * @param HTMLPurifier_AttrDef $impl Object AttrDef for type
+     */
+    public function set($type, $impl)
+    {
+        $this->info[$type] = $impl;
+    }
+}
+
+
+
+
+
+/**
+ * Validates the attributes of a token. Doesn't manage required attributes
+ * very well. The only reason we factored this out was because RemoveForeignElements
+ * also needed it besides ValidateAttributes.
+ */
+class HTMLPurifier_AttrValidator
+{
+
+    /**
+     * Validates the attributes of a token, mutating it as necessary.
+     * that has valid tokens
+     * @param HTMLPurifier_Token $token Token to validate.
+     * @param HTMLPurifier_Config $config Instance of HTMLPurifier_Config
+     * @param HTMLPurifier_Context $context Instance of HTMLPurifier_Context
+     */
+    public function validateToken($token, $config, $context)
+    {
+        $definition = $config->getHTMLDefinition();
+        $e =& $context->get('ErrorCollector', true);
+
+        // initialize IDAccumulator if necessary
+        $ok =& $context->get('IDAccumulator', true);
+        if (!$ok) {
+            $id_accumulator = HTMLPurifier_IDAccumulator::build($config, $context);
+            $context->register('IDAccumulator', $id_accumulator);
+        }
+
+        // initialize CurrentToken if necessary
+        $current_token =& $context->get('CurrentToken', true);
+        if (!$current_token) {
+            $context->register('CurrentToken', $token);
+        }
+
+        if (!$token instanceof HTMLPurifier_Token_Start &&
+            !$token instanceof HTMLPurifier_Token_Empty
+        ) {
+            return;
+        }
+
+        // create alias to global definition array, see also $defs
+        // DEFINITION CALL
+        $d_defs = $definition->info_global_attr;
+
+        // don't update token until the very end, to ensure an atomic update
+        $attr = $token->attr;
+
+        // do global transformations (pre)
+        // nothing currently utilizes this
+        foreach ($definition->info_attr_transform_pre as $transform) {
+            $attr = $transform->transform($o = $attr, $config, $context);
+            if ($e) {
+                if ($attr != $o) {
+                    $e->send(E_NOTICE, 'AttrValidator: Attributes transformed', $o, $attr);
+                }
+            }
+        }
+
+        // do local transformations only applicable to this element (pre)
+        // ex. <p align="right"> to <p style="text-align:right;">
+        foreach ($definition->info[$token->name]->attr_transform_pre as $transform) {
+            $attr = $transform->transform($o = $attr, $config, $context);
+            if ($e) {
+                if ($attr != $o) {
+                    $e->send(E_NOTICE, 'AttrValidator: Attributes transformed', $o, $attr);
+                }
+            }
+        }
+
+        // create alias to this element's attribute definition array, see
+        // also $d_defs (global attribute definition array)
+        // DEFINITION CALL
+        $defs = $definition->info[$token->name]->attr;
+
+        $attr_key = false;
+        $context->register('CurrentAttr', $attr_key);
+
+        // iterate through all the attribute keypairs
+        // Watch out for name collisions: $key has previously been used
+        foreach ($attr as $attr_key => $value) {
+
+            // call the definition
+            if (isset($defs[$attr_key])) {
+                // there is a local definition defined
+                if ($defs[$attr_key] === false) {
+                    // We've explicitly been told not to allow this element.
+                    // This is usually when there's a global definition
+                    // that must be overridden.
+                    // Theoretically speaking, we could have a
+                    // AttrDef_DenyAll, but this is faster!
+                    $result = false;
+                } else {
+                    // validate according to the element's definition
+                    $result = $defs[$attr_key]->validate(
+                        $value,
+                        $config,
+                        $context
+                    );
+                }
+            } elseif (isset($d_defs[$attr_key])) {
+                // there is a global definition defined, validate according
+                // to the global definition
+                $result = $d_defs[$attr_key]->validate(
+                    $value,
+                    $config,
+                    $context
+                );
+            } else {
+                // system never heard of the attribute? DELETE!
+                $result = false;
+            }
+
+            // put the results into effect
+            if ($result === false || $result === null) {
+                // this is a generic error message that should replaced
+                // with more specific ones when possible
+                if ($e) {
+                    $e->send(E_ERROR, 'AttrValidator: Attribute removed');
+                }
+
+                // remove the attribute
+                unset($attr[$attr_key]);
+            } elseif (is_string($result)) {
+                // generally, if a substitution is happening, there
+                // was some sort of implicit correction going on. We'll
+                // delegate it to the attribute classes to say exactly what.
+
+                // simple substitution
+                $attr[$attr_key] = $result;
+            } else {
+                // nothing happens
+            }
+
+            // we'd also want slightly more complicated substitution
+            // involving an array as the return value,
+            // although we're not sure how colliding attributes would
+            // resolve (certain ones would be completely overriden,
+            // others would prepend themselves).
+        }
+
+        $context->destroy('CurrentAttr');
+
+        // post transforms
+
+        // global (error reporting untested)
+        foreach ($definition->info_attr_transform_post as $transform) {
+            $attr = $transform->transform($o = $attr, $config, $context);
+            if ($e) {
+                if ($attr != $o) {
+                    $e->send(E_NOTICE, 'AttrValidator: Attributes transformed', $o, $attr);
+                }
+            }
+        }
+
+        // local (error reporting untested)
+        foreach ($definition->info[$token->name]->attr_transform_post as $transform) {
+            $attr = $transform->transform($o = $attr, $config, $context);
+            if ($e) {
+                if ($attr != $o) {
+                    $e->send(E_NOTICE, 'AttrValidator: Attributes transformed', $o, $attr);
+                }
+            }
+        }
+
+        $token->attr = $attr;
+
+        // destroy CurrentToken if we made it ourselves
+        if (!$current_token) {
+            $context->destroy('CurrentToken');
+        }
+
+    }
+
+
+}
+
+
+
+
+
+// constants are slow, so we use as few as possible
+if (!defined('HTMLPURIFIER_PREFIX')) {
+    define('HTMLPURIFIER_PREFIX', dirname(__FILE__) . '/standalone');
+    set_include_path(HTMLPURIFIER_PREFIX . PATH_SEPARATOR . get_include_path());
+}
+
+// accomodations for versions earlier than 5.0.2
+// borrowed from PHP_Compat, LGPL licensed, by Aidan Lister <aidan@php.net>
+if (!defined('PHP_EOL')) {
+    switch (strtoupper(substr(PHP_OS, 0, 3))) {
+        case 'WIN':
+            define('PHP_EOL', "\r\n");
+            break;
+        case 'DAR':
+            define('PHP_EOL', "\r");
+            break;
+        default:
+            define('PHP_EOL', "\n");
+    }
+}
+
+/**
+ * Bootstrap class that contains meta-functionality for HTML Purifier such as
+ * the autoload function.
+ *
+ * @note
+ *      This class may be used without any other files from HTML Purifier.
+ */
+class HTMLPurifier_Bootstrap
+{
+
+    /**
+     * Autoload function for HTML Purifier
+     * @param string $class Class to load
+     * @return bool
+     */
+    public static function autoload($class)
+    {
+        $file = HTMLPurifier_Bootstrap::getPath($class);
+        if (!$file) {
+            return false;
+        }
+        // Technically speaking, it should be ok and more efficient to
+        // just do 'require', but Antonio Parraga reports that with
+        // Zend extensions such as Zend debugger and APC, this invariant
+        // may be broken.  Since we have efficient alternatives, pay
+        // the cost here and avoid the bug.
+        require_once HTMLPURIFIER_PREFIX . '/' . $file;
+        return true;
+    }
+
+    /**
+     * Returns the path for a specific class.
+     * @param string $class Class path to get
+     * @return string
+     */
+    public static function getPath($class)
+    {
+        if (strncmp('HTMLPurifier', $class, 12) !== 0) {
+            return false;
+        }
+        // Custom implementations
+        if (strncmp('HTMLPurifier_Language_', $class, 22) === 0) {
+            $code = str_replace('_', '-', substr($class, 22));
+            $file = 'HTMLPurifier/Language/classes/' . $code . '.php';
+        } else {
+            $file = str_replace('_', '/', $class) . '.php';
+        }
+        if (!file_exists(HTMLPURIFIER_PREFIX . '/' . $file)) {
+            return false;
+        }
+        return $file;
+    }
+
+    /**
+     * "Pre-registers" our autoloader on the SPL stack.
+     */
+    public static function registerAutoload()
+    {
+        $autoload = array('HTMLPurifier_Bootstrap', 'autoload');
+        if (($funcs = spl_autoload_functions()) === false) {
+            spl_autoload_register($autoload);
+        } elseif (function_exists('spl_autoload_unregister')) {
+            if (version_compare(PHP_VERSION, '5.3.0', '>=')) {
+                // prepend flag exists, no need for shenanigans
+                spl_autoload_register($autoload, true, true);
+            } else {
+                $buggy  = version_compare(PHP_VERSION, '5.2.11', '<');
+                $compat = version_compare(PHP_VERSION, '5.1.2', '<=') &&
+                          version_compare(PHP_VERSION, '5.1.0', '>=');
+                foreach ($funcs as $func) {
+                    if ($buggy && is_array($func)) {
+                        // :TRICKY: There are some compatibility issues and some
+                        // places where we need to error out
+                        $reflector = new ReflectionMethod($func[0], $func[1]);
+                        if (!$reflector->isStatic()) {
+                            throw new Exception(
+                                'HTML Purifier autoloader registrar is not compatible
+                                with non-static object methods due to PHP Bug #44144;
+                                Please do not use HTMLPurifier.autoload.php (or any
+                                file that includes this file); instead, place the code:
+                                spl_autoload_register(array(\'HTMLPurifier_Bootstrap\', \'autoload\'))
+                                after your own autoloaders.'
+                            );
+                        }
+                        // Suprisingly, spl_autoload_register supports the
+                        // Class::staticMethod callback format, although call_user_func doesn't
+                        if ($compat) {
+                            $func = implode('::', $func);
+                        }
+                    }
+                    spl_autoload_unregister($func);
+                }
+                spl_autoload_register($autoload);
+                foreach ($funcs as $func) {
+                    spl_autoload_register($func);
+                }
+            }
+        }
+    }
+}
+
+
+
+
+
+/**
+ * Super-class for definition datatype objects, implements serialization
+ * functions for the class.
+ */
+abstract class HTMLPurifier_Definition
+{
+
+    /**
+     * Has setup() been called yet?
+     * @type bool
+     */
+    public $setup = false;
+
+    /**
+     * If true, write out the final definition object to the cache after
+     * setup.  This will be true only if all invocations to get a raw
+     * definition object are also optimized.  This does not cause file
+     * system thrashing because on subsequent calls the cached object
+     * is used and any writes to the raw definition object are short
+     * circuited.  See enduser-customize.html for the high-level
+     * picture.
+     * @type bool
+     */
+    public $optimized = null;
+
+    /**
+     * What type of definition is it?
+     * @type string
+     */
+    public $type;
+
+    /**
+     * Sets up the definition object into the final form, something
+     * not done by the constructor
+     * @param HTMLPurifier_Config $config
+     */
+    abstract protected function doSetup($config);
+
+    /**
+     * Setup function that aborts if already setup
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        if ($this->setup) {
+            return;
+        }
+        $this->setup = true;
+        $this->doSetup($config);
+    }
+}
+
+
+
+
+
+/**
+ * Defines allowed CSS attributes and what their values are.
+ * @see HTMLPurifier_HTMLDefinition
+ */
+class HTMLPurifier_CSSDefinition extends HTMLPurifier_Definition
+{
+
+    public $type = 'CSS';
+
+    /**
+     * Assoc array of attribute name to definition object.
+     * @type HTMLPurifier_AttrDef[]
+     */
+    public $info = array();
+
+    /**
+     * Constructs the info array.  The meat of this class.
+     * @param HTMLPurifier_Config $config
+     */
+    protected function doSetup($config)
+    {
+        $this->info['text-align'] = new HTMLPurifier_AttrDef_Enum(
+            array('left', 'right', 'center', 'justify'),
+            false
+        );
+
+        $border_style =
+            $this->info['border-bottom-style'] =
+            $this->info['border-right-style'] =
+            $this->info['border-left-style'] =
+            $this->info['border-top-style'] = new HTMLPurifier_AttrDef_Enum(
+                array(
+                    'none',
+                    'hidden',
+                    'dotted',
+                    'dashed',
+                    'solid',
+                    'double',
+                    'groove',
+                    'ridge',
+                    'inset',
+                    'outset'
+                ),
+                false
+            );
+
+        $this->info['border-style'] = new HTMLPurifier_AttrDef_CSS_Multiple($border_style);
+
+        $this->info['clear'] = new HTMLPurifier_AttrDef_Enum(
+            array('none', 'left', 'right', 'both'),
+            false
+        );
+        $this->info['float'] = new HTMLPurifier_AttrDef_Enum(
+            array('none', 'left', 'right'),
+            false
+        );
+        $this->info['font-style'] = new HTMLPurifier_AttrDef_Enum(
+            array('normal', 'italic', 'oblique'),
+            false
+        );
+        $this->info['font-variant'] = new HTMLPurifier_AttrDef_Enum(
+            array('normal', 'small-caps'),
+            false
+        );
+
+        $uri_or_none = new HTMLPurifier_AttrDef_CSS_Composite(
+            array(
+                new HTMLPurifier_AttrDef_Enum(array('none')),
+                new HTMLPurifier_AttrDef_CSS_URI()
+            )
+        );
+
+        $this->info['list-style-position'] = new HTMLPurifier_AttrDef_Enum(
+            array('inside', 'outside'),
+            false
+        );
+        $this->info['list-style-type'] = new HTMLPurifier_AttrDef_Enum(
+            array(
+                'disc',
+                'circle',
+                'square',
+                'decimal',
+                'lower-roman',
+                'upper-roman',
+                'lower-alpha',
+                'upper-alpha',
+                'none'
+            ),
+            false
+        );
+        $this->info['list-style-image'] = $uri_or_none;
+
+        $this->info['list-style'] = new HTMLPurifier_AttrDef_CSS_ListStyle($config);
+
+        $this->info['text-transform'] = new HTMLPurifier_AttrDef_Enum(
+            array('capitalize', 'uppercase', 'lowercase', 'none'),
+            false
+        );
+        $this->info['color'] = new HTMLPurifier_AttrDef_CSS_Color();
+
+        $this->info['background-image'] = $uri_or_none;
+        $this->info['background-repeat'] = new HTMLPurifier_AttrDef_Enum(
+            array('repeat', 'repeat-x', 'repeat-y', 'no-repeat')
+        );
+        $this->info['background-attachment'] = new HTMLPurifier_AttrDef_Enum(
+            array('scroll', 'fixed')
+        );
+        $this->info['background-position'] = new HTMLPurifier_AttrDef_CSS_BackgroundPosition();
+
+        $border_color =
+            $this->info['border-top-color'] =
+            $this->info['border-bottom-color'] =
+            $this->info['border-left-color'] =
+            $this->info['border-right-color'] =
+            $this->info['background-color'] = new HTMLPurifier_AttrDef_CSS_Composite(
+                array(
+                    new HTMLPurifier_AttrDef_Enum(array('transparent')),
+                    new HTMLPurifier_AttrDef_CSS_Color()
+                )
+            );
+
+        $this->info['background'] = new HTMLPurifier_AttrDef_CSS_Background($config);
+
+        $this->info['border-color'] = new HTMLPurifier_AttrDef_CSS_Multiple($border_color);
+
+        $border_width =
+            $this->info['border-top-width'] =
+            $this->info['border-bottom-width'] =
+            $this->info['border-left-width'] =
+            $this->info['border-right-width'] = new HTMLPurifier_AttrDef_CSS_Composite(
+                array(
+                    new HTMLPurifier_AttrDef_Enum(array('thin', 'medium', 'thick')),
+                    new HTMLPurifier_AttrDef_CSS_Length('0') //disallow negative
+                )
+            );
+
+        $this->info['border-width'] = new HTMLPurifier_AttrDef_CSS_Multiple($border_width);
+
+        $this->info['letter-spacing'] = new HTMLPurifier_AttrDef_CSS_Composite(
+            array(
+                new HTMLPurifier_AttrDef_Enum(array('normal')),
+                new HTMLPurifier_AttrDef_CSS_Length()
+            )
+        );
+
+        $this->info['word-spacing'] = new HTMLPurifier_AttrDef_CSS_Composite(
+            array(
+                new HTMLPurifier_AttrDef_Enum(array('normal')),
+                new HTMLPurifier_AttrDef_CSS_Length()
+            )
+        );
+
+        $this->info['font-size'] = new HTMLPurifier_AttrDef_CSS_Composite(
+            array(
+                new HTMLPurifier_AttrDef_Enum(
+                    array(
+                        'xx-small',
+                        'x-small',
+                        'small',
+                        'medium',
+                        'large',
+                        'x-large',
+                        'xx-large',
+                        'larger',
+                        'smaller'
+                    )
+                ),
+                new HTMLPurifier_AttrDef_CSS_Percentage(),
+                new HTMLPurifier_AttrDef_CSS_Length()
+            )
+        );
+
+        $this->info['line-height'] = new HTMLPurifier_AttrDef_CSS_Composite(
+            array(
+                new HTMLPurifier_AttrDef_Enum(array('normal')),
+                new HTMLPurifier_AttrDef_CSS_Number(true), // no negatives
+                new HTMLPurifier_AttrDef_CSS_Length('0'),
+                new HTMLPurifier_AttrDef_CSS_Percentage(true)
+            )
+        );
+
+        $margin =
+            $this->info['margin-top'] =
+            $this->info['margin-bottom'] =
+            $this->info['margin-left'] =
+            $this->info['margin-right'] = new HTMLPurifier_AttrDef_CSS_Composite(
+                array(
+                    new HTMLPurifier_AttrDef_CSS_Length(),
+                    new HTMLPurifier_AttrDef_CSS_Percentage(),
+                    new HTMLPurifier_AttrDef_Enum(array('auto'))
+                )
+            );
+
+        $this->info['margin'] = new HTMLPurifier_AttrDef_CSS_Multiple($margin);
+
+        // non-negative
+        $padding =
+            $this->info['padding-top'] =
+            $this->info['padding-bottom'] =
+            $this->info['padding-left'] =
+            $this->info['padding-right'] = new HTMLPurifier_AttrDef_CSS_Composite(
+                array(
+                    new HTMLPurifier_AttrDef_CSS_Length('0'),
+                    new HTMLPurifier_AttrDef_CSS_Percentage(true)
+                )
+            );
+
+        $this->info['padding'] = new HTMLPurifier_AttrDef_CSS_Multiple($padding);
+
+        $this->info['text-indent'] = new HTMLPurifier_AttrDef_CSS_Composite(
+            array(
+                new HTMLPurifier_AttrDef_CSS_Length(),
+                new HTMLPurifier_AttrDef_CSS_Percentage()
+            )
+        );
+
+        $trusted_wh = new HTMLPurifier_AttrDef_CSS_Composite(
+            array(
+                new HTMLPurifier_AttrDef_CSS_Length('0'),
+                new HTMLPurifier_AttrDef_CSS_Percentage(true),
+                new HTMLPurifier_AttrDef_Enum(array('auto', 'initial', 'inherit'))
+            )
+        );
+        $trusted_min_wh = new HTMLPurifier_AttrDef_CSS_Composite(
+            array(
+                new HTMLPurifier_AttrDef_CSS_Length('0'),
+                new HTMLPurifier_AttrDef_CSS_Percentage(true),
+                new HTMLPurifier_AttrDef_Enum(array('initial', 'inherit'))
+            )
+        );
+        $trusted_max_wh = new HTMLPurifier_AttrDef_CSS_Composite(
+            array(
+                new HTMLPurifier_AttrDef_CSS_Length('0'),
+                new HTMLPurifier_AttrDef_CSS_Percentage(true),
+                new HTMLPurifier_AttrDef_Enum(array('none', 'initial', 'inherit'))
+            )
+        );
+        $max = $config->get('CSS.MaxImgLength');
+
+        $this->info['width'] =
+        $this->info['height'] =
+            $max === null ?
+                $trusted_wh :
+                new HTMLPurifier_AttrDef_Switch(
+                    'img',
+                    // For img tags:
+                    new HTMLPurifier_AttrDef_CSS_Composite(
+                        array(
+                            new HTMLPurifier_AttrDef_CSS_Length('0', $max),
+                            new HTMLPurifier_AttrDef_Enum(array('auto'))
+                        )
+                    ),
+                    // For everyone else:
+                    $trusted_wh
+                );
+        $this->info['min-width'] =
+        $this->info['min-height'] =
+            $max === null ?
+                $trusted_min_wh :
+                new HTMLPurifier_AttrDef_Switch(
+                    'img',
+                    // For img tags:
+                    new HTMLPurifier_AttrDef_CSS_Composite(
+                        array(
+                            new HTMLPurifier_AttrDef_CSS_Length('0', $max),
+                            new HTMLPurifier_AttrDef_Enum(array('initial', 'inherit'))
+                        )
+                    ),
+                    // For everyone else:
+                    $trusted_min_wh
+                );
+        $this->info['max-width'] =
+        $this->info['max-height'] =
+            $max === null ?
+                $trusted_max_wh :
+                new HTMLPurifier_AttrDef_Switch(
+                    'img',
+                    // For img tags:
+                    new HTMLPurifier_AttrDef_CSS_Composite(
+                        array(
+                            new HTMLPurifier_AttrDef_CSS_Length('0', $max),
+                            new HTMLPurifier_AttrDef_Enum(array('none', 'initial', 'inherit'))
+                        )
+                    ),
+                    // For everyone else:
+                    $trusted_max_wh
+                );
+
+        $this->info['text-decoration'] = new HTMLPurifier_AttrDef_CSS_TextDecoration();
+
+        $this->info['font-family'] = new HTMLPurifier_AttrDef_CSS_FontFamily();
+
+        // this could use specialized code
+        $this->info['font-weight'] = new HTMLPurifier_AttrDef_Enum(
+            array(
+                'normal',
+                'bold',
+                'bolder',
+                'lighter',
+                '100',
+                '200',
+                '300',
+                '400',
+                '500',
+                '600',
+                '700',
+                '800',
+                '900'
+            ),
+            false
+        );
+
+        // MUST be called after other font properties, as it references
+        // a CSSDefinition object
+        $this->info['font'] = new HTMLPurifier_AttrDef_CSS_Font($config);
+
+        // same here
+        $this->info['border'] =
+        $this->info['border-bottom'] =
+        $this->info['border-top'] =
+        $this->info['border-left'] =
+        $this->info['border-right'] = new HTMLPurifier_AttrDef_CSS_Border($config);
+
+        $this->info['border-collapse'] = new HTMLPurifier_AttrDef_Enum(
+            array('collapse', 'separate')
+        );
+
+        $this->info['caption-side'] = new HTMLPurifier_AttrDef_Enum(
+            array('top', 'bottom')
+        );
+
+        $this->info['table-layout'] = new HTMLPurifier_AttrDef_Enum(
+            array('auto', 'fixed')
+        );
+
+        $this->info['vertical-align'] = new HTMLPurifier_AttrDef_CSS_Composite(
+            array(
+                new HTMLPurifier_AttrDef_Enum(
+                    array(
+                        'baseline',
+                        'sub',
+                        'super',
+                        'top',
+                        'text-top',
+                        'middle',
+                        'bottom',
+                        'text-bottom'
+                    )
+                ),
+                new HTMLPurifier_AttrDef_CSS_Length(),
+                new HTMLPurifier_AttrDef_CSS_Percentage()
+            )
+        );
+
+        $this->info['border-spacing'] = new HTMLPurifier_AttrDef_CSS_Multiple(new HTMLPurifier_AttrDef_CSS_Length(), 2);
+
+        // These CSS properties don't work on many browsers, but we live
+        // in THE FUTURE!
+        $this->info['white-space'] = new HTMLPurifier_AttrDef_Enum(
+            array('nowrap', 'normal', 'pre', 'pre-wrap', 'pre-line')
+        );
+
+        if ($config->get('CSS.Proprietary')) {
+            $this->doSetupProprietary($config);
+        }
+
+        if ($config->get('CSS.AllowTricky')) {
+            $this->doSetupTricky($config);
+        }
+
+        if ($config->get('CSS.Trusted')) {
+            $this->doSetupTrusted($config);
+        }
+
+        $allow_important = $config->get('CSS.AllowImportant');
+        // wrap all attr-defs with decorator that handles !important
+        foreach ($this->info as $k => $v) {
+            $this->info[$k] = new HTMLPurifier_AttrDef_CSS_ImportantDecorator($v, $allow_important);
+        }
+
+        $this->setupConfigStuff($config);
+    }
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    protected function doSetupProprietary($config)
+    {
+        // Internet Explorer only scrollbar colors
+        $this->info['scrollbar-arrow-color'] = new HTMLPurifier_AttrDef_CSS_Color();
+        $this->info['scrollbar-base-color'] = new HTMLPurifier_AttrDef_CSS_Color();
+        $this->info['scrollbar-darkshadow-color'] = new HTMLPurifier_AttrDef_CSS_Color();
+        $this->info['scrollbar-face-color'] = new HTMLPurifier_AttrDef_CSS_Color();
+        $this->info['scrollbar-highlight-color'] = new HTMLPurifier_AttrDef_CSS_Color();
+        $this->info['scrollbar-shadow-color'] = new HTMLPurifier_AttrDef_CSS_Color();
+
+        // vendor specific prefixes of opacity
+        $this->info['-moz-opacity'] = new HTMLPurifier_AttrDef_CSS_AlphaValue();
+        $this->info['-khtml-opacity'] = new HTMLPurifier_AttrDef_CSS_AlphaValue();
+
+        // only opacity, for now
+        $this->info['filter'] = new HTMLPurifier_AttrDef_CSS_Filter();
+
+        // more CSS3
+        $this->info['page-break-after'] =
+        $this->info['page-break-before'] = new HTMLPurifier_AttrDef_Enum(
+            array(
+                'auto',
+                'always',
+                'avoid',
+                'left',
+                'right'
+            )
+        );
+        $this->info['page-break-inside'] = new HTMLPurifier_AttrDef_Enum(array('auto', 'avoid'));
+
+        $border_radius = new HTMLPurifier_AttrDef_CSS_Composite(
+            array(
+                new HTMLPurifier_AttrDef_CSS_Percentage(true), // disallow negative
+                new HTMLPurifier_AttrDef_CSS_Length('0') // disallow negative
+            ));
+
+        $this->info['border-top-left-radius'] =
+        $this->info['border-top-right-radius'] =
+        $this->info['border-bottom-right-radius'] =
+        $this->info['border-bottom-left-radius'] = new HTMLPurifier_AttrDef_CSS_Multiple($border_radius, 2);
+        // TODO: support SLASH syntax
+        $this->info['border-radius'] = new HTMLPurifier_AttrDef_CSS_Multiple($border_radius, 4);
+
+    }
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    protected function doSetupTricky($config)
+    {
+        $this->info['display'] = new HTMLPurifier_AttrDef_Enum(
+            array(
+                'inline',
+                'block',
+                'list-item',
+                'run-in',
+                'compact',
+                'marker',
+                'table',
+                'inline-block',
+                'inline-table',
+                'table-row-group',
+                'table-header-group',
+                'table-footer-group',
+                'table-row',
+                'table-column-group',
+                'table-column',
+                'table-cell',
+                'table-caption',
+                'none'
+            )
+        );
+        $this->info['visibility'] = new HTMLPurifier_AttrDef_Enum(
+            array('visible', 'hidden', 'collapse')
+        );
+        $this->info['overflow'] = new HTMLPurifier_AttrDef_Enum(array('visible', 'hidden', 'auto', 'scroll'));
+        $this->info['opacity'] = new HTMLPurifier_AttrDef_CSS_AlphaValue();
+    }
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    protected function doSetupTrusted($config)
+    {
+        $this->info['position'] = new HTMLPurifier_AttrDef_Enum(
+            array('static', 'relative', 'absolute', 'fixed')
+        );
+        $this->info['top'] =
+        $this->info['left'] =
+        $this->info['right'] =
+        $this->info['bottom'] = new HTMLPurifier_AttrDef_CSS_Composite(
+            array(
+                new HTMLPurifier_AttrDef_CSS_Length(),
+                new HTMLPurifier_AttrDef_CSS_Percentage(),
+                new HTMLPurifier_AttrDef_Enum(array('auto')),
+            )
+        );
+        $this->info['z-index'] = new HTMLPurifier_AttrDef_CSS_Composite(
+            array(
+                new HTMLPurifier_AttrDef_Integer(),
+                new HTMLPurifier_AttrDef_Enum(array('auto')),
+            )
+        );
+    }
+
+    /**
+     * Performs extra config-based processing. Based off of
+     * HTMLPurifier_HTMLDefinition.
+     * @param HTMLPurifier_Config $config
+     * @todo Refactor duplicate elements into common class (probably using
+     *       composition, not inheritance).
+     */
+    protected function setupConfigStuff($config)
+    {
+        // setup allowed elements
+        $support = "(for information on implementing this, see the " .
+            "support forums) ";
+        $allowed_properties = $config->get('CSS.AllowedProperties');
+        if ($allowed_properties !== null) {
+            foreach ($this->info as $name => $d) {
+                if (!isset($allowed_properties[$name])) {
+                    unset($this->info[$name]);
+                }
+                unset($allowed_properties[$name]);
+            }
+            // emit errors
+            foreach ($allowed_properties as $name => $d) {
+                // :TODO: Is this htmlspecialchars() call really necessary?
+                $name = htmlspecialchars($name);
+                trigger_error("Style attribute '$name' is not supported $support", E_USER_WARNING);
+            }
+        }
+
+        $forbidden_properties = $config->get('CSS.ForbiddenProperties');
+        if ($forbidden_properties !== null) {
+            foreach ($this->info as $name => $d) {
+                if (isset($forbidden_properties[$name])) {
+                    unset($this->info[$name]);
+                }
+            }
+        }
+    }
+}
+
+
+
+
+
+/**
+ * Defines allowed child nodes and validates nodes against it.
+ */
+abstract class HTMLPurifier_ChildDef
+{
+    /**
+     * Type of child definition, usually right-most part of class name lowercase.
+     * Used occasionally in terms of context.
+     * @type string
+     */
+    public $type;
+
+    /**
+     * Indicates whether or not an empty array of children is okay.
+     *
+     * This is necessary for redundant checking when changes affecting
+     * a child node may cause a parent node to now be disallowed.
+     * @type bool
+     */
+    public $allow_empty;
+
+    /**
+     * Lookup array of all elements that this definition could possibly allow.
+     * @type array
+     */
+    public $elements = array();
+
+    /**
+     * Get lookup of tag names that should not close this element automatically.
+     * All other elements will do so.
+     * @param HTMLPurifier_Config $config HTMLPurifier_Config object
+     * @return array
+     */
+    public function getAllowedElements($config)
+    {
+        return $this->elements;
+    }
+
+    /**
+     * Validates nodes according to definition and returns modification.
+     *
+     * @param HTMLPurifier_Node[] $children Array of HTMLPurifier_Node
+     * @param HTMLPurifier_Config $config HTMLPurifier_Config object
+     * @param HTMLPurifier_Context $context HTMLPurifier_Context object
+     * @return bool|array true to leave nodes as is, false to remove parent node, array of replacement children
+     */
+    abstract public function validateChildren($children, $config, $context);
+}
+
+
+
+
+
+/**
+ * Configuration object that triggers customizable behavior.
+ *
+ * @warning This class is strongly defined: that means that the class
+ *          will fail if an undefined directive is retrieved or set.
+ *
+ * @note Many classes that could (although many times don't) use the
+ *       configuration object make it a mandatory parameter.  This is
+ *       because a configuration object should always be forwarded,
+ *       otherwise, you run the risk of missing a parameter and then
+ *       being stumped when a configuration directive doesn't work.
+ *
+ * @todo Reconsider some of the public member variables
+ */
+class HTMLPurifier_Config
+{
+
+    /**
+     * HTML Purifier's version
+     * @type string
+     */
+    public $version = '4.12.0';
+
+    /**
+     * Whether or not to automatically finalize
+     * the object if a read operation is done.
+     * @type bool
+     */
+    public $autoFinalize = true;
+
+    // protected member variables
+
+    /**
+     * Namespace indexed array of serials for specific namespaces.
+     * @see getSerial() for more info.
+     * @type string[]
+     */
+    protected $serials = array();
+
+    /**
+     * Serial for entire configuration object.
+     * @type string
+     */
+    protected $serial;
+
+    /**
+     * Parser for variables.
+     * @type HTMLPurifier_VarParser_Flexible
+     */
+    protected $parser = null;
+
+    /**
+     * Reference HTMLPurifier_ConfigSchema for value checking.
+     * @type HTMLPurifier_ConfigSchema
+     * @note This is public for introspective purposes. Please don't
+     *       abuse!
+     */
+    public $def;
+
+    /**
+     * Indexed array of definitions.
+     * @type HTMLPurifier_Definition[]
+     */
+    protected $definitions;
+
+    /**
+     * Whether or not config is finalized.
+     * @type bool
+     */
+    protected $finalized = false;
+
+    /**
+     * Property list containing configuration directives.
+     * @type array
+     */
+    protected $plist;
+
+    /**
+     * Whether or not a set is taking place due to an alias lookup.
+     * @type bool
+     */
+    private $aliasMode;
+
+    /**
+     * Set to false if you do not want line and file numbers in errors.
+     * (useful when unit testing).  This will also compress some errors
+     * and exceptions.
+     * @type bool
+     */
+    public $chatty = true;
+
+    /**
+     * Current lock; only gets to this namespace are allowed.
+     * @type string
+     */
+    private $lock;
+
+    /**
+     * Constructor
+     * @param HTMLPurifier_ConfigSchema $definition ConfigSchema that defines
+     * what directives are allowed.
+     * @param HTMLPurifier_PropertyList $parent
+     */
+    public function __construct($definition, $parent = null)
+    {
+        $parent = $parent ? $parent : $definition->defaultPlist;
+        $this->plist = new HTMLPurifier_PropertyList($parent);
+        $this->def = $definition; // keep a copy around for checking
+        $this->parser = new HTMLPurifier_VarParser_Flexible();
+    }
+
+    /**
+     * Convenience constructor that creates a config object based on a mixed var
+     * @param mixed $config Variable that defines the state of the config
+     *                      object. Can be: a HTMLPurifier_Config() object,
+     *                      an array of directives based on loadArray(),
+     *                      or a string filename of an ini file.
+     * @param HTMLPurifier_ConfigSchema $schema Schema object
+     * @return HTMLPurifier_Config Configured object
+     */
+    public static function create($config, $schema = null)
+    {
+        if ($config instanceof HTMLPurifier_Config) {
+            // pass-through
+            return $config;
+        }
+        if (!$schema) {
+            $ret = HTMLPurifier_Config::createDefault();
+        } else {
+            $ret = new HTMLPurifier_Config($schema);
+        }
+        if (is_string($config)) {
+            $ret->loadIni($config);
+        } elseif (is_array($config)) $ret->loadArray($config);
+        return $ret;
+    }
+
+    /**
+     * Creates a new config object that inherits from a previous one.
+     * @param HTMLPurifier_Config $config Configuration object to inherit from.
+     * @return HTMLPurifier_Config object with $config as its parent.
+     */
+    public static function inherit(HTMLPurifier_Config $config)
+    {
+        return new HTMLPurifier_Config($config->def, $config->plist);
+    }
+
+    /**
+     * Convenience constructor that creates a default configuration object.
+     * @return HTMLPurifier_Config default object.
+     */
+    public static function createDefault()
+    {
+        $definition = HTMLPurifier_ConfigSchema::instance();
+        $config = new HTMLPurifier_Config($definition);
+        return $config;
+    }
+
+    /**
+     * Retrieves a value from the configuration.
+     *
+     * @param string $key String key
+     * @param mixed $a
+     *
+     * @return mixed
+     */
+    public function get($key, $a = null)
+    {
+        if ($a !== null) {
+            $this->triggerError(
+                "Using deprecated API: use \$config->get('$key.$a') instead",
+                E_USER_WARNING
+            );
+            $key = "$key.$a";
+        }
+        if (!$this->finalized) {
+            $this->autoFinalize();
+        }
+        if (!isset($this->def->info[$key])) {
+            // can't add % due to SimpleTest bug
+            $this->triggerError(
+                'Cannot retrieve value of undefined directive ' . htmlspecialchars($key),
+                E_USER_WARNING
+            );
+            return;
+        }
+        if (isset($this->def->info[$key]->isAlias)) {
+            $d = $this->def->info[$key];
+            $this->triggerError(
+                'Cannot get value from aliased directive, use real name ' . $d->key,
+                E_USER_ERROR
+            );
+            return;
+        }
+        if ($this->lock) {
+            list($ns) = explode('.', $key);
+            if ($ns !== $this->lock) {
+                $this->triggerError(
+                    'Cannot get value of namespace ' . $ns . ' when lock for ' .
+                    $this->lock .
+                    ' is active, this probably indicates a Definition setup method ' .
+                    'is accessing directives that are not within its namespace',
+                    E_USER_ERROR
+                );
+                return;
+            }
+        }
+        return $this->plist->get($key);
+    }
+
+    /**
+     * Retrieves an array of directives to values from a given namespace
+     *
+     * @param string $namespace String namespace
+     *
+     * @return array
+     */
+    public function getBatch($namespace)
+    {
+        if (!$this->finalized) {
+            $this->autoFinalize();
+        }
+        $full = $this->getAll();
+        if (!isset($full[$namespace])) {
+            $this->triggerError(
+                'Cannot retrieve undefined namespace ' .
+                htmlspecialchars($namespace),
+                E_USER_WARNING
+            );
+            return;
+        }
+        return $full[$namespace];
+    }
+
+    /**
+     * Returns a SHA-1 signature of a segment of the configuration object
+     * that uniquely identifies that particular configuration
+     *
+     * @param string $namespace Namespace to get serial for
+     *
+     * @return string
+     * @note Revision is handled specially and is removed from the batch
+     *       before processing!
+     */
+    public function getBatchSerial($namespace)
+    {
+        if (empty($this->serials[$namespace])) {
+            $batch = $this->getBatch($namespace);
+            unset($batch['DefinitionRev']);
+            $this->serials[$namespace] = sha1(serialize($batch));
+        }
+        return $this->serials[$namespace];
+    }
+
+    /**
+     * Returns a SHA-1 signature for the entire configuration object
+     * that uniquely identifies that particular configuration
+     *
+     * @return string
+     */
+    public function getSerial()
+    {
+        if (empty($this->serial)) {
+            $this->serial = sha1(serialize($this->getAll()));
+        }
+        return $this->serial;
+    }
+
+    /**
+     * Retrieves all directives, organized by namespace
+     *
+     * @warning This is a pretty inefficient function, avoid if you can
+     */
+    public function getAll()
+    {
+        if (!$this->finalized) {
+            $this->autoFinalize();
+        }
+        $ret = array();
+        foreach ($this->plist->squash() as $name => $value) {
+            list($ns, $key) = explode('.', $name, 2);
+            $ret[$ns][$key] = $value;
+        }
+        return $ret;
+    }
+
+    /**
+     * Sets a value to configuration.
+     *
+     * @param string $key key
+     * @param mixed $value value
+     * @param mixed $a
+     */
+    public function set($key, $value, $a = null)
+    {
+        if (strpos($key, '.') === false) {
+            $namespace = $key;
+            $directive = $value;
+            $value = $a;
+            $key = "$key.$directive";
+            $this->triggerError("Using deprecated API: use \$config->set('$key', ...) instead", E_USER_NOTICE);
+        } else {
+            list($namespace) = explode('.', $key);
+        }
+        if ($this->isFinalized('Cannot set directive after finalization')) {
+            return;
+        }
+        if (!isset($this->def->info[$key])) {
+            $this->triggerError(
+                'Cannot set undefined directive ' . htmlspecialchars($key) . ' to value',
+                E_USER_WARNING
+            );
+            return;
+        }
+        $def = $this->def->info[$key];
+
+        if (isset($def->isAlias)) {
+            if ($this->aliasMode) {
+                $this->triggerError(
+                    'Double-aliases not allowed, please fix '.
+                    'ConfigSchema bug with' . $key,
+                    E_USER_ERROR
+                );
+                return;
+            }
+            $this->aliasMode = true;
+            $this->set($def->key, $value);
+            $this->aliasMode = false;
+            $this->triggerError("$key is an alias, preferred directive name is {$def->key}", E_USER_NOTICE);
+            return;
+        }
+
+        // Raw type might be negative when using the fully optimized form
+        // of stdClass, which indicates allow_null == true
+        $rtype = is_int($def) ? $def : $def->type;
+        if ($rtype < 0) {
+            $type = -$rtype;
+            $allow_null = true;
+        } else {
+            $type = $rtype;
+            $allow_null = isset($def->allow_null);
+        }
+
+        try {
+            $value = $this->parser->parse($value, $type, $allow_null);
+        } catch (HTMLPurifier_VarParserException $e) {
+            $this->triggerError(
+                'Value for ' . $key . ' is of invalid type, should be ' .
+                HTMLPurifier_VarParser::getTypeName($type),
+                E_USER_WARNING
+            );
+            return;
+        }
+        if (is_string($value) && is_object($def)) {
+            // resolve value alias if defined
+            if (isset($def->aliases[$value])) {
+                $value = $def->aliases[$value];
+            }
+            // check to see if the value is allowed
+            if (isset($def->allowed) && !isset($def->allowed[$value])) {
+                $this->triggerError(
+                    'Value not supported, valid values are: ' .
+                    $this->_listify($def->allowed),
+                    E_USER_WARNING
+                );
+                return;
+            }
+        }
+        $this->plist->set($key, $value);
+
+        // reset definitions if the directives they depend on changed
+        // this is a very costly process, so it's discouraged
+        // with finalization
+        if ($namespace == 'HTML' || $namespace == 'CSS' || $namespace == 'URI') {
+            $this->definitions[$namespace] = null;
+        }
+
+        $this->serials[$namespace] = false;
+    }
+
+    /**
+     * Convenience function for error reporting
+     *
+     * @param array $lookup
+     *
+     * @return string
+     */
+    private function _listify($lookup)
+    {
+        $list = array();
+        foreach ($lookup as $name => $b) {
+            $list[] = $name;
+        }
+        return implode(', ', $list);
+    }
+
+    /**
+     * Retrieves object reference to the HTML definition.
+     *
+     * @param bool $raw Return a copy that has not been setup yet. Must be
+     *             called before it's been setup, otherwise won't work.
+     * @param bool $optimized If true, this method may return null, to
+     *             indicate that a cached version of the modified
+     *             definition object is available and no further edits
+     *             are necessary.  Consider using
+     *             maybeGetRawHTMLDefinition, which is more explicitly
+     *             named, instead.
+     *
+     * @return HTMLPurifier_HTMLDefinition
+     */
+    public function getHTMLDefinition($raw = false, $optimized = false)
+    {
+        return $this->getDefinition('HTML', $raw, $optimized);
+    }
+
+    /**
+     * Retrieves object reference to the CSS definition
+     *
+     * @param bool $raw Return a copy that has not been setup yet. Must be
+     *             called before it's been setup, otherwise won't work.
+     * @param bool $optimized If true, this method may return null, to
+     *             indicate that a cached version of the modified
+     *             definition object is available and no further edits
+     *             are necessary.  Consider using
+     *             maybeGetRawCSSDefinition, which is more explicitly
+     *             named, instead.
+     *
+     * @return HTMLPurifier_CSSDefinition
+     */
+    public function getCSSDefinition($raw = false, $optimized = false)
+    {
+        return $this->getDefinition('CSS', $raw, $optimized);
+    }
+
+    /**
+     * Retrieves object reference to the URI definition
+     *
+     * @param bool $raw Return a copy that has not been setup yet. Must be
+     *             called before it's been setup, otherwise won't work.
+     * @param bool $optimized If true, this method may return null, to
+     *             indicate that a cached version of the modified
+     *             definition object is available and no further edits
+     *             are necessary.  Consider using
+     *             maybeGetRawURIDefinition, which is more explicitly
+     *             named, instead.
+     *
+     * @return HTMLPurifier_URIDefinition
+     */
+    public function getURIDefinition($raw = false, $optimized = false)
+    {
+        return $this->getDefinition('URI', $raw, $optimized);
+    }
+
+    /**
+     * Retrieves a definition
+     *
+     * @param string $type Type of definition: HTML, CSS, etc
+     * @param bool $raw Whether or not definition should be returned raw
+     * @param bool $optimized Only has an effect when $raw is true.  Whether
+     *        or not to return null if the result is already present in
+     *        the cache.  This is off by default for backwards
+     *        compatibility reasons, but you need to do things this
+     *        way in order to ensure that caching is done properly.
+     *        Check out enduser-customize.html for more details.
+     *        We probably won't ever change this default, as much as the
+     *        maybe semantics is the "right thing to do."
+     *
+     * @throws HTMLPurifier_Exception
+     * @return HTMLPurifier_Definition
+     */
+    public function getDefinition($type, $raw = false, $optimized = false)
+    {
+        if ($optimized && !$raw) {
+            throw new HTMLPurifier_Exception("Cannot set optimized = true when raw = false");
+        }
+        if (!$this->finalized) {
+            $this->autoFinalize();
+        }
+        // temporarily suspend locks, so we can handle recursive definition calls
+        $lock = $this->lock;
+        $this->lock = null;
+        $factory = HTMLPurifier_DefinitionCacheFactory::instance();
+        $cache = $factory->create($type, $this);
+        $this->lock = $lock;
+        if (!$raw) {
+            // full definition
+            // ---------------
+            // check if definition is in memory
+            if (!empty($this->definitions[$type])) {
+                $def = $this->definitions[$type];
+                // check if the definition is setup
+                if ($def->setup) {
+                    return $def;
+                } else {
+                    $def->setup($this);
+                    if ($def->optimized) {
+                        $cache->add($def, $this);
+                    }
+                    return $def;
+                }
+            }
+            // check if definition is in cache
+            $def = $cache->get($this);
+            if ($def) {
+                // definition in cache, save to memory and return it
+                $this->definitions[$type] = $def;
+                return $def;
+            }
+            // initialize it
+            $def = $this->initDefinition($type);
+            // set it up
+            $this->lock = $type;
+            $def->setup($this);
+            $this->lock = null;
+            // save in cache
+            $cache->add($def, $this);
+            // return it
+            return $def;
+        } else {
+            // raw definition
+            // --------------
+            // check preconditions
+            $def = null;
+            if ($optimized) {
+                if (is_null($this->get($type . '.DefinitionID'))) {
+                    // fatally error out if definition ID not set
+                    throw new HTMLPurifier_Exception(
+                        "Cannot retrieve raw version without specifying %$type.DefinitionID"
+                    );
+                }
+            }
+            if (!empty($this->definitions[$type])) {
+                $def = $this->definitions[$type];
+                if ($def->setup && !$optimized) {
+                    $extra = $this->chatty ?
+                        " (try moving this code block earlier in your initialization)" :
+                        "";
+                    throw new HTMLPurifier_Exception(
+                        "Cannot retrieve raw definition after it has already been setup" .
+                        $extra
+                    );
+                }
+                if ($def->optimized === null) {
+                    $extra = $this->chatty ? " (try flushing your cache)" : "";
+                    throw new HTMLPurifier_Exception(
+                        "Optimization status of definition is unknown" . $extra
+                    );
+                }
+                if ($def->optimized !== $optimized) {
+                    $msg = $optimized ? "optimized" : "unoptimized";
+                    $extra = $this->chatty ?
+                        " (this backtrace is for the first inconsistent call, which was for a $msg raw definition)"
+                        : "";
+                    throw new HTMLPurifier_Exception(
+                        "Inconsistent use of optimized and unoptimized raw definition retrievals" . $extra
+                    );
+                }
+            }
+            // check if definition was in memory
+            if ($def) {
+                if ($def->setup) {
+                    // invariant: $optimized === true (checked above)
+                    return null;
+                } else {
+                    return $def;
+                }
+            }
+            // if optimized, check if definition was in cache
+            // (because we do the memory check first, this formulation
+            // is prone to cache slamming, but I think
+            // guaranteeing that either /all/ of the raw
+            // setup code or /none/ of it is run is more important.)
+            if ($optimized) {
+                // This code path only gets run once; once we put
+                // something in $definitions (which is guaranteed by the
+                // trailing code), we always short-circuit above.
+                $def = $cache->get($this);
+                if ($def) {
+                    // save the full definition for later, but don't
+                    // return it yet
+                    $this->definitions[$type] = $def;
+                    return null;
+                }
+            }
+            // check invariants for creation
+            if (!$optimized) {
+                if (!is_null($this->get($type . '.DefinitionID'))) {
+                    if ($this->chatty) {
+                        $this->triggerError(
+                            'Due to a documentation error in previous version of HTML Purifier, your ' .
+                            'definitions are not being cached.  If this is OK, you can remove the ' .
+                            '%$type.DefinitionRev and %$type.DefinitionID declaration.  Otherwise, ' .
+                            'modify your code to use maybeGetRawDefinition, and test if the returned ' .
+                            'value is null before making any edits (if it is null, that means that a ' .
+                            'cached version is available, and no raw operations are necessary).  See ' .
+                            '<a href="http://htmlpurifier.org/docs/enduser-customize.html#optimized">' .
+                            'Customize</a> for more details',
+                            E_USER_WARNING
+                        );
+                    } else {
+                        $this->triggerError(
+                            "Useless DefinitionID declaration",
+                            E_USER_WARNING
+                        );
+                    }
+                }
+            }
+            // initialize it
+            $def = $this->initDefinition($type);
+            $def->optimized = $optimized;
+            return $def;
+        }
+        throw new HTMLPurifier_Exception("The impossible happened!");
+    }
+
+    /**
+     * Initialise definition
+     *
+     * @param string $type What type of definition to create
+     *
+     * @return HTMLPurifier_CSSDefinition|HTMLPurifier_HTMLDefinition|HTMLPurifier_URIDefinition
+     * @throws HTMLPurifier_Exception
+     */
+    private function initDefinition($type)
+    {
+        // quick checks failed, let's create the object
+        if ($type == 'HTML') {
+            $def = new HTMLPurifier_HTMLDefinition();
+        } elseif ($type == 'CSS') {
+            $def = new HTMLPurifier_CSSDefinition();
+        } elseif ($type == 'URI') {
+            $def = new HTMLPurifier_URIDefinition();
+        } else {
+            throw new HTMLPurifier_Exception(
+                "Definition of $type type not supported"
+            );
+        }
+        $this->definitions[$type] = $def;
+        return $def;
+    }
+
+    public function maybeGetRawDefinition($name)
+    {
+        return $this->getDefinition($name, true, true);
+    }
+
+    /**
+     * @return HTMLPurifier_HTMLDefinition
+     */
+    public function maybeGetRawHTMLDefinition()
+    {
+        return $this->getDefinition('HTML', true, true);
+    }
+    
+    /**
+     * @return HTMLPurifier_CSSDefinition
+     */
+    public function maybeGetRawCSSDefinition()
+    {
+        return $this->getDefinition('CSS', true, true);
+    }
+    
+    /**
+     * @return HTMLPurifier_URIDefinition
+     */
+    public function maybeGetRawURIDefinition()
+    {
+        return $this->getDefinition('URI', true, true);
+    }
+
+    /**
+     * Loads configuration values from an array with the following structure:
+     * Namespace.Directive => Value
+     *
+     * @param array $config_array Configuration associative array
+     */
+    public function loadArray($config_array)
+    {
+        if ($this->isFinalized('Cannot load directives after finalization')) {
+            return;
+        }
+        foreach ($config_array as $key => $value) {
+            $key = str_replace('_', '.', $key);
+            if (strpos($key, '.') !== false) {
+                $this->set($key, $value);
+            } else {
+                $namespace = $key;
+                $namespace_values = $value;
+                foreach ($namespace_values as $directive => $value2) {
+                    $this->set($namespace .'.'. $directive, $value2);
+                }
+            }
+        }
+    }
+
+    /**
+     * Returns a list of array(namespace, directive) for all directives
+     * that are allowed in a web-form context as per an allowed
+     * namespaces/directives list.
+     *
+     * @param array $allowed List of allowed namespaces/directives
+     * @param HTMLPurifier_ConfigSchema $schema Schema to use, if not global copy
+     *
+     * @return array
+     */
+    public static function getAllowedDirectivesForForm($allowed, $schema = null)
+    {
+        if (!$schema) {
+            $schema = HTMLPurifier_ConfigSchema::instance();
+        }
+        if ($allowed !== true) {
+            if (is_string($allowed)) {
+                $allowed = array($allowed);
+            }
+            $allowed_ns = array();
+            $allowed_directives = array();
+            $blacklisted_directives = array();
+            foreach ($allowed as $ns_or_directive) {
+                if (strpos($ns_or_directive, '.') !== false) {
+                    // directive
+                    if ($ns_or_directive[0] == '-') {
+                        $blacklisted_directives[substr($ns_or_directive, 1)] = true;
+                    } else {
+                        $allowed_directives[$ns_or_directive] = true;
+                    }
+                } else {
+                    // namespace
+                    $allowed_ns[$ns_or_directive] = true;
+                }
+            }
+        }
+        $ret = array();
+        foreach ($schema->info as $key => $def) {
+            list($ns, $directive) = explode('.', $key, 2);
+            if ($allowed !== true) {
+                if (isset($blacklisted_directives["$ns.$directive"])) {
+                    continue;
+                }
+                if (!isset($allowed_directives["$ns.$directive"]) && !isset($allowed_ns[$ns])) {
+                    continue;
+                }
+            }
+            if (isset($def->isAlias)) {
+                continue;
+            }
+            if ($directive == 'DefinitionID' || $directive == 'DefinitionRev') {
+                continue;
+            }
+            $ret[] = array($ns, $directive);
+        }
+        return $ret;
+    }
+
+    /**
+     * Loads configuration values from $_GET/$_POST that were posted
+     * via ConfigForm
+     *
+     * @param array $array $_GET or $_POST array to import
+     * @param string|bool $index Index/name that the config variables are in
+     * @param array|bool $allowed List of allowed namespaces/directives
+     * @param bool $mq_fix Boolean whether or not to enable magic quotes fix
+     * @param HTMLPurifier_ConfigSchema $schema Schema to use, if not global copy
+     *
+     * @return mixed
+     */
+    public static function loadArrayFromForm($array, $index = false, $allowed = true, $mq_fix = true, $schema = null)
+    {
+        $ret = HTMLPurifier_Config::prepareArrayFromForm($array, $index, $allowed, $mq_fix, $schema);
+        $config = HTMLPurifier_Config::create($ret, $schema);
+        return $config;
+    }
+
+    /**
+     * Merges in configuration values from $_GET/$_POST to object. NOT STATIC.
+     *
+     * @param array $array $_GET or $_POST array to import
+     * @param string|bool $index Index/name that the config variables are in
+     * @param array|bool $allowed List of allowed namespaces/directives
+     * @param bool $mq_fix Boolean whether or not to enable magic quotes fix
+     */
+    public function mergeArrayFromForm($array, $index = false, $allowed = true, $mq_fix = true)
+    {
+         $ret = HTMLPurifier_Config::prepareArrayFromForm($array, $index, $allowed, $mq_fix, $this->def);
+         $this->loadArray($ret);
+    }
+
+    /**
+     * Prepares an array from a form into something usable for the more
+     * strict parts of HTMLPurifier_Config
+     *
+     * @param array $array $_GET or $_POST array to import
+     * @param string|bool $index Index/name that the config variables are in
+     * @param array|bool $allowed List of allowed namespaces/directives
+     * @param bool $mq_fix Boolean whether or not to enable magic quotes fix
+     * @param HTMLPurifier_ConfigSchema $schema Schema to use, if not global copy
+     *
+     * @return array
+     */
+    public static function prepareArrayFromForm($array, $index = false, $allowed = true, $mq_fix = true, $schema = null)
+    {
+        if ($index !== false) {
+            $array = (isset($array[$index]) && is_array($array[$index])) ? $array[$index] : array();
+        }
+        $mq = $mq_fix && function_exists('get_magic_quotes_gpc') && get_magic_quotes_gpc();
+
+        $allowed = HTMLPurifier_Config::getAllowedDirectivesForForm($allowed, $schema);
+        $ret = array();
+        foreach ($allowed as $key) {
+            list($ns, $directive) = $key;
+            $skey = "$ns.$directive";
+            if (!empty($array["Null_$skey"])) {
+                $ret[$ns][$directive] = null;
+                continue;
+            }
+            if (!isset($array[$skey])) {
+                continue;
+            }
+            $value = $mq ? stripslashes($array[$skey]) : $array[$skey];
+            $ret[$ns][$directive] = $value;
+        }
+        return $ret;
+    }
+
+    /**
+     * Loads configuration values from an ini file
+     *
+     * @param string $filename Name of ini file
+     */
+    public function loadIni($filename)
+    {
+        if ($this->isFinalized('Cannot load directives after finalization')) {
+            return;
+        }
+        $array = parse_ini_file($filename, true);
+        $this->loadArray($array);
+    }
+
+    /**
+     * Checks whether or not the configuration object is finalized.
+     *
+     * @param string|bool $error String error message, or false for no error
+     *
+     * @return bool
+     */
+    public function isFinalized($error = false)
+    {
+        if ($this->finalized && $error) {
+            $this->triggerError($error, E_USER_ERROR);
+        }
+        return $this->finalized;
+    }
+
+    /**
+     * Finalizes configuration only if auto finalize is on and not
+     * already finalized
+     */
+    public function autoFinalize()
+    {
+        if ($this->autoFinalize) {
+            $this->finalize();
+        } else {
+            $this->plist->squash(true);
+        }
+    }
+
+    /**
+     * Finalizes a configuration object, prohibiting further change
+     */
+    public function finalize()
+    {
+        $this->finalized = true;
+        $this->parser = null;
+    }
+
+    /**
+     * Produces a nicely formatted error message by supplying the
+     * stack frame information OUTSIDE of HTMLPurifier_Config.
+     *
+     * @param string $msg An error message
+     * @param int $no An error number
+     */
+    protected function triggerError($msg, $no)
+    {
+        // determine previous stack frame
+        $extra = '';
+        if ($this->chatty) {
+            $trace = debug_backtrace();
+            // zip(tail(trace), trace) -- but PHP is not Haskell har har
+            for ($i = 0, $c = count($trace); $i < $c - 1; $i++) {
+                // XXX this is not correct on some versions of HTML Purifier
+                if (isset($trace[$i + 1]['class']) && $trace[$i + 1]['class'] === 'HTMLPurifier_Config') {
+                    continue;
+                }
+                $frame = $trace[$i];
+                $extra = " invoked on line {$frame['line']} in file {$frame['file']}";
+                break;
+            }
+        }
+        trigger_error($msg . $extra, $no);
+    }
+
+    /**
+     * Returns a serialized form of the configuration object that can
+     * be reconstituted.
+     *
+     * @return string
+     */
+    public function serialize()
+    {
+        $this->getDefinition('HTML');
+        $this->getDefinition('CSS');
+        $this->getDefinition('URI');
+        return serialize($this);
+    }
+
+}
+
+
+
+
+
+/**
+ * Configuration definition, defines directives and their defaults.
+ */
+class HTMLPurifier_ConfigSchema
+{
+    /**
+     * Defaults of the directives and namespaces.
+     * @type array
+     * @note This shares the exact same structure as HTMLPurifier_Config::$conf
+     */
+    public $defaults = array();
+
+    /**
+     * The default property list. Do not edit this property list.
+     * @type array
+     */
+    public $defaultPlist;
+
+    /**
+     * Definition of the directives.
+     * The structure of this is:
+     *
+     *  array(
+     *      'Namespace' => array(
+     *          'Directive' => new stdClass(),
+     *      )
+     *  )
+     *
+     * The stdClass may have the following properties:
+     *
+     *  - If isAlias isn't set:
+     *      - type: Integer type of directive, see HTMLPurifier_VarParser for definitions
+     *      - allow_null: If set, this directive allows null values
+     *      - aliases: If set, an associative array of value aliases to real values
+     *      - allowed: If set, a lookup array of allowed (string) values
+     *  - If isAlias is set:
+     *      - namespace: Namespace this directive aliases to
+     *      - name: Directive name this directive aliases to
+     *
+     * In certain degenerate cases, stdClass will actually be an integer. In
+     * that case, the value is equivalent to an stdClass with the type
+     * property set to the integer. If the integer is negative, type is
+     * equal to the absolute value of integer, and allow_null is true.
+     *
+     * This class is friendly with HTMLPurifier_Config. If you need introspection
+     * about the schema, you're better of using the ConfigSchema_Interchange,
+     * which uses more memory but has much richer information.
+     * @type array
+     */
+    public $info = array();
+
+    /**
+     * Application-wide singleton
+     * @type HTMLPurifier_ConfigSchema
+     */
+    protected static $singleton;
+
+    public function __construct()
+    {
+        $this->defaultPlist = new HTMLPurifier_PropertyList();
+    }
+
+    /**
+     * Unserializes the default ConfigSchema.
+     * @return HTMLPurifier_ConfigSchema
+     */
+    public static function makeFromSerial()
+    {
+        $contents = file_get_contents(HTMLPURIFIER_PREFIX . '/HTMLPurifier/ConfigSchema/schema.ser');
+        $r = unserialize($contents);
+        if (!$r) {
+            $hash = sha1($contents);
+            trigger_error("Unserialization of configuration schema failed, sha1 of file was $hash", E_USER_ERROR);
+        }
+        return $r;
+    }
+
+    /**
+     * Retrieves an instance of the application-wide configuration definition.
+     * @param HTMLPurifier_ConfigSchema $prototype
+     * @return HTMLPurifier_ConfigSchema
+     */
+    public static function instance($prototype = null)
+    {
+        if ($prototype !== null) {
+            HTMLPurifier_ConfigSchema::$singleton = $prototype;
+        } elseif (HTMLPurifier_ConfigSchema::$singleton === null || $prototype === true) {
+            HTMLPurifier_ConfigSchema::$singleton = HTMLPurifier_ConfigSchema::makeFromSerial();
+        }
+        return HTMLPurifier_ConfigSchema::$singleton;
+    }
+
+    /**
+     * Defines a directive for configuration
+     * @warning Will fail of directive's namespace is defined.
+     * @warning This method's signature is slightly different from the legacy
+     *          define() static method! Beware!
+     * @param string $key Name of directive
+     * @param mixed $default Default value of directive
+     * @param string $type Allowed type of the directive. See
+     *      HTMLPurifier_VarParser::$types for allowed values
+     * @param bool $allow_null Whether or not to allow null values
+     */
+    public function add($key, $default, $type, $allow_null)
+    {
+        $obj = new stdClass();
+        $obj->type = is_int($type) ? $type : HTMLPurifier_VarParser::$types[$type];
+        if ($allow_null) {
+            $obj->allow_null = true;
+        }
+        $this->info[$key] = $obj;
+        $this->defaults[$key] = $default;
+        $this->defaultPlist->set($key, $default);
+    }
+
+    /**
+     * Defines a directive value alias.
+     *
+     * Directive value aliases are convenient for developers because it lets
+     * them set a directive to several values and get the same result.
+     * @param string $key Name of Directive
+     * @param array $aliases Hash of aliased values to the real alias
+     */
+    public function addValueAliases($key, $aliases)
+    {
+        if (!isset($this->info[$key]->aliases)) {
+            $this->info[$key]->aliases = array();
+        }
+        foreach ($aliases as $alias => $real) {
+            $this->info[$key]->aliases[$alias] = $real;
+        }
+    }
+
+    /**
+     * Defines a set of allowed values for a directive.
+     * @warning This is slightly different from the corresponding static
+     *          method definition.
+     * @param string $key Name of directive
+     * @param array $allowed Lookup array of allowed values
+     */
+    public function addAllowedValues($key, $allowed)
+    {
+        $this->info[$key]->allowed = $allowed;
+    }
+
+    /**
+     * Defines a directive alias for backwards compatibility
+     * @param string $key Directive that will be aliased
+     * @param string $new_key Directive that the alias will be to
+     */
+    public function addAlias($key, $new_key)
+    {
+        $obj = new stdClass;
+        $obj->key = $new_key;
+        $obj->isAlias = true;
+        $this->info[$key] = $obj;
+    }
+
+    /**
+     * Replaces any stdClass that only has the type property with type integer.
+     */
+    public function postProcess()
+    {
+        foreach ($this->info as $key => $v) {
+            if (count((array) $v) == 1) {
+                $this->info[$key] = $v->type;
+            } elseif (count((array) $v) == 2 && isset($v->allow_null)) {
+                $this->info[$key] = -$v->type;
+            }
+        }
+    }
+}
+
+
+
+
+
+/**
+ * @todo Unit test
+ */
+class HTMLPurifier_ContentSets
+{
+
+    /**
+     * List of content set strings (pipe separators) indexed by name.
+     * @type array
+     */
+    public $info = array();
+
+    /**
+     * List of content set lookups (element => true) indexed by name.
+     * @type array
+     * @note This is in HTMLPurifier_HTMLDefinition->info_content_sets
+     */
+    public $lookup = array();
+
+    /**
+     * Synchronized list of defined content sets (keys of info).
+     * @type array
+     */
+    protected $keys = array();
+    /**
+     * Synchronized list of defined content values (values of info).
+     * @type array
+     */
+    protected $values = array();
+
+    /**
+     * Merges in module's content sets, expands identifiers in the content
+     * sets and populates the keys, values and lookup member variables.
+     * @param HTMLPurifier_HTMLModule[] $modules List of HTMLPurifier_HTMLModule
+     */
+    public function __construct($modules)
+    {
+        if (!is_array($modules)) {
+            $modules = array($modules);
+        }
+        // populate content_sets based on module hints
+        // sorry, no way of overloading
+        foreach ($modules as $module) {
+            foreach ($module->content_sets as $key => $value) {
+                $temp = $this->convertToLookup($value);
+                if (isset($this->lookup[$key])) {
+                    // add it into the existing content set
+                    $this->lookup[$key] = array_merge($this->lookup[$key], $temp);
+                } else {
+                    $this->lookup[$key] = $temp;
+                }
+            }
+        }
+        $old_lookup = false;
+        while ($old_lookup !== $this->lookup) {
+            $old_lookup = $this->lookup;
+            foreach ($this->lookup as $i => $set) {
+                $add = array();
+                foreach ($set as $element => $x) {
+                    if (isset($this->lookup[$element])) {
+                        $add += $this->lookup[$element];
+                        unset($this->lookup[$i][$element]);
+                    }
+                }
+                $this->lookup[$i] += $add;
+            }
+        }
+
+        foreach ($this->lookup as $key => $lookup) {
+            $this->info[$key] = implode(' | ', array_keys($lookup));
+        }
+        $this->keys   = array_keys($this->info);
+        $this->values = array_values($this->info);
+    }
+
+    /**
+     * Accepts a definition; generates and assigns a ChildDef for it
+     * @param HTMLPurifier_ElementDef $def HTMLPurifier_ElementDef reference
+     * @param HTMLPurifier_HTMLModule $module Module that defined the ElementDef
+     */
+    public function generateChildDef(&$def, $module)
+    {
+        if (!empty($def->child)) { // already done!
+            return;
+        }
+        $content_model = $def->content_model;
+        if (is_string($content_model)) {
+            // Assume that $this->keys is alphanumeric
+            $def->content_model = preg_replace_callback(
+                '/\b(' . implode('|', $this->keys) . ')\b/',
+                array($this, 'generateChildDefCallback'),
+                $content_model
+            );
+            //$def->content_model = str_replace(
+            //    $this->keys, $this->values, $content_model);
+        }
+        $def->child = $this->getChildDef($def, $module);
+    }
+
+    public function generateChildDefCallback($matches)
+    {
+        return $this->info[$matches[0]];
+    }
+
+    /**
+     * Instantiates a ChildDef based on content_model and content_model_type
+     * member variables in HTMLPurifier_ElementDef
+     * @note This will also defer to modules for custom HTMLPurifier_ChildDef
+     *       subclasses that need content set expansion
+     * @param HTMLPurifier_ElementDef $def HTMLPurifier_ElementDef to have ChildDef extracted
+     * @param HTMLPurifier_HTMLModule $module Module that defined the ElementDef
+     * @return HTMLPurifier_ChildDef corresponding to ElementDef
+     */
+    public function getChildDef($def, $module)
+    {
+        $value = $def->content_model;
+        if (is_object($value)) {
+            trigger_error(
+                'Literal object child definitions should be stored in '.
+                'ElementDef->child not ElementDef->content_model',
+                E_USER_NOTICE
+            );
+            return $value;
+        }
+        switch ($def->content_model_type) {
+            case 'required':
+                return new HTMLPurifier_ChildDef_Required($value);
+            case 'optional':
+                return new HTMLPurifier_ChildDef_Optional($value);
+            case 'empty':
+                return new HTMLPurifier_ChildDef_Empty();
+            case 'custom':
+                return new HTMLPurifier_ChildDef_Custom($value);
+        }
+        // defer to its module
+        $return = false;
+        if ($module->defines_child_def) { // save a func call
+            $return = $module->getChildDef($def);
+        }
+        if ($return !== false) {
+            return $return;
+        }
+        // error-out
+        trigger_error(
+            'Could not determine which ChildDef class to instantiate',
+            E_USER_ERROR
+        );
+        return false;
+    }
+
+    /**
+     * Converts a string list of elements separated by pipes into
+     * a lookup array.
+     * @param string $string List of elements
+     * @return array Lookup array of elements
+     */
+    protected function convertToLookup($string)
+    {
+        $array = explode('|', str_replace(' ', '', $string));
+        $ret = array();
+        foreach ($array as $k) {
+            $ret[$k] = true;
+        }
+        return $ret;
+    }
+}
+
+
+
+
+
+/**
+ * Registry object that contains information about the current context.
+ * @warning Is a bit buggy when variables are set to null: it thinks
+ *          they don't exist! So use false instead, please.
+ * @note Since the variables Context deals with may not be objects,
+ *       references are very important here! Do not remove!
+ */
+class HTMLPurifier_Context
+{
+
+    /**
+     * Private array that stores the references.
+     * @type array
+     */
+    private $_storage = array();
+
+    /**
+     * Registers a variable into the context.
+     * @param string $name String name
+     * @param mixed $ref Reference to variable to be registered
+     */
+    public function register($name, &$ref)
+    {
+        if (array_key_exists($name, $this->_storage)) {
+            trigger_error(
+                "Name $name produces collision, cannot re-register",
+                E_USER_ERROR
+            );
+            return;
+        }
+        $this->_storage[$name] =& $ref;
+    }
+
+    /**
+     * Retrieves a variable reference from the context.
+     * @param string $name String name
+     * @param bool $ignore_error Boolean whether or not to ignore error
+     * @return mixed
+     */
+    public function &get($name, $ignore_error = false)
+    {
+        if (!array_key_exists($name, $this->_storage)) {
+            if (!$ignore_error) {
+                trigger_error(
+                    "Attempted to retrieve non-existent variable $name",
+                    E_USER_ERROR
+                );
+            }
+            $var = null; // so we can return by reference
+            return $var;
+        }
+        return $this->_storage[$name];
+    }
+
+    /**
+     * Destroys a variable in the context.
+     * @param string $name String name
+     */
+    public function destroy($name)
+    {
+        if (!array_key_exists($name, $this->_storage)) {
+            trigger_error(
+                "Attempted to destroy non-existent variable $name",
+                E_USER_ERROR
+            );
+            return;
+        }
+        unset($this->_storage[$name]);
+    }
+
+    /**
+     * Checks whether or not the variable exists.
+     * @param string $name String name
+     * @return bool
+     */
+    public function exists($name)
+    {
+        return array_key_exists($name, $this->_storage);
+    }
+
+    /**
+     * Loads a series of variables from an associative array
+     * @param array $context_array Assoc array of variables to load
+     */
+    public function loadArray($context_array)
+    {
+        foreach ($context_array as $key => $discard) {
+            $this->register($key, $context_array[$key]);
+        }
+    }
+}
+
+
+
+
+
+/**
+ * Abstract class representing Definition cache managers that implements
+ * useful common methods and is a factory.
+ * @todo Create a separate maintenance file advanced users can use to
+ *       cache their custom HTMLDefinition, which can be loaded
+ *       via a configuration directive
+ * @todo Implement memcached
+ */
+abstract class HTMLPurifier_DefinitionCache
+{
+    /**
+     * @type string
+     */
+    public $type;
+
+    /**
+     * @param string $type Type of definition objects this instance of the
+     *      cache will handle.
+     */
+    public function __construct($type)
+    {
+        $this->type = $type;
+    }
+
+    /**
+     * Generates a unique identifier for a particular configuration
+     * @param HTMLPurifier_Config $config Instance of HTMLPurifier_Config
+     * @return string
+     */
+    public function generateKey($config)
+    {
+        return $config->version . ',' . // possibly replace with function calls
+               $config->getBatchSerial($this->type) . ',' .
+               $config->get($this->type . '.DefinitionRev');
+    }
+
+    /**
+     * Tests whether or not a key is old with respect to the configuration's
+     * version and revision number.
+     * @param string $key Key to test
+     * @param HTMLPurifier_Config $config Instance of HTMLPurifier_Config to test against
+     * @return bool
+     */
+    public function isOld($key, $config)
+    {
+        if (substr_count($key, ',') < 2) {
+            return true;
+        }
+        list($version, $hash, $revision) = explode(',', $key, 3);
+        $compare = version_compare($version, $config->version);
+        // version mismatch, is always old
+        if ($compare != 0) {
+            return true;
+        }
+        // versions match, ids match, check revision number
+        if ($hash == $config->getBatchSerial($this->type) &&
+            $revision < $config->get($this->type . '.DefinitionRev')) {
+            return true;
+        }
+        return false;
+    }
+
+    /**
+     * Checks if a definition's type jives with the cache's type
+     * @note Throws an error on failure
+     * @param HTMLPurifier_Definition $def Definition object to check
+     * @return bool true if good, false if not
+     */
+    public function checkDefType($def)
+    {
+        if ($def->type !== $this->type) {
+            trigger_error("Cannot use definition of type {$def->type} in cache for {$this->type}");
+            return false;
+        }
+        return true;
+    }
+
+    /**
+     * Adds a definition object to the cache
+     * @param HTMLPurifier_Definition $def
+     * @param HTMLPurifier_Config $config
+     */
+    abstract public function add($def, $config);
+
+    /**
+     * Unconditionally saves a definition object to the cache
+     * @param HTMLPurifier_Definition $def
+     * @param HTMLPurifier_Config $config
+     */
+    abstract public function set($def, $config);
+
+    /**
+     * Replace an object in the cache
+     * @param HTMLPurifier_Definition $def
+     * @param HTMLPurifier_Config $config
+     */
+    abstract public function replace($def, $config);
+
+    /**
+     * Retrieves a definition object from the cache
+     * @param HTMLPurifier_Config $config
+     */
+    abstract public function get($config);
+
+    /**
+     * Removes a definition object to the cache
+     * @param HTMLPurifier_Config $config
+     */
+    abstract public function remove($config);
+
+    /**
+     * Clears all objects from cache
+     * @param HTMLPurifier_Config $config
+     */
+    abstract public function flush($config);
+
+    /**
+     * Clears all expired (older version or revision) objects from cache
+     * @note Be careful implementing this method as flush. Flush must
+     *       not interfere with other Definition types, and cleanup()
+     *       should not be repeatedly called by userland code.
+     * @param HTMLPurifier_Config $config
+     */
+    abstract public function cleanup($config);
+}
+
+
+
+
+
+/**
+ * Responsible for creating definition caches.
+ */
+class HTMLPurifier_DefinitionCacheFactory
+{
+    /**
+     * @type array
+     */
+    protected $caches = array('Serializer' => array());
+
+    /**
+     * @type array
+     */
+    protected $implementations = array();
+
+    /**
+     * @type HTMLPurifier_DefinitionCache_Decorator[]
+     */
+    protected $decorators = array();
+
+    /**
+     * Initialize default decorators
+     */
+    public function setup()
+    {
+        $this->addDecorator('Cleanup');
+    }
+
+    /**
+     * Retrieves an instance of global definition cache factory.
+     * @param HTMLPurifier_DefinitionCacheFactory $prototype
+     * @return HTMLPurifier_DefinitionCacheFactory
+     */
+    public static function instance($prototype = null)
+    {
+        static $instance;
+        if ($prototype !== null) {
+            $instance = $prototype;
+        } elseif ($instance === null || $prototype === true) {
+            $instance = new HTMLPurifier_DefinitionCacheFactory();
+            $instance->setup();
+        }
+        return $instance;
+    }
+
+    /**
+     * Registers a new definition cache object
+     * @param string $short Short name of cache object, for reference
+     * @param string $long Full class name of cache object, for construction
+     */
+    public function register($short, $long)
+    {
+        $this->implementations[$short] = $long;
+    }
+
+    /**
+     * Factory method that creates a cache object based on configuration
+     * @param string $type Name of definitions handled by cache
+     * @param HTMLPurifier_Config $config Config instance
+     * @return mixed
+     */
+    public function create($type, $config)
+    {
+        $method = $config->get('Cache.DefinitionImpl');
+        if ($method === null) {
+            return new HTMLPurifier_DefinitionCache_Null($type);
+        }
+        if (!empty($this->caches[$method][$type])) {
+            return $this->caches[$method][$type];
+        }
+        if (isset($this->implementations[$method]) &&
+            class_exists($class = $this->implementations[$method], false)) {
+            $cache = new $class($type);
+        } else {
+            if ($method != 'Serializer') {
+                trigger_error("Unrecognized DefinitionCache $method, using Serializer instead", E_USER_WARNING);
+            }
+            $cache = new HTMLPurifier_DefinitionCache_Serializer($type);
+        }
+        foreach ($this->decorators as $decorator) {
+            $new_cache = $decorator->decorate($cache);
+            // prevent infinite recursion in PHP 4
+            unset($cache);
+            $cache = $new_cache;
+        }
+        $this->caches[$method][$type] = $cache;
+        return $this->caches[$method][$type];
+    }
+
+    /**
+     * Registers a decorator to add to all new cache objects
+     * @param HTMLPurifier_DefinitionCache_Decorator|string $decorator An instance or the name of a decorator
+     */
+    public function addDecorator($decorator)
+    {
+        if (is_string($decorator)) {
+            $class = "HTMLPurifier_DefinitionCache_Decorator_$decorator";
+            $decorator = new $class;
+        }
+        $this->decorators[$decorator->name] = $decorator;
+    }
+}
+
+
+
+
+
+/**
+ * Represents a document type, contains information on which modules
+ * need to be loaded.
+ * @note This class is inspected by Printer_HTMLDefinition->renderDoctype.
+ *       If structure changes, please update that function.
+ */
+class HTMLPurifier_Doctype
+{
+    /**
+     * Full name of doctype
+     * @type string
+     */
+    public $name;
+
+    /**
+     * List of standard modules (string identifiers or literal objects)
+     * that this doctype uses
+     * @type array
+     */
+    public $modules = array();
+
+    /**
+     * List of modules to use for tidying up code
+     * @type array
+     */
+    public $tidyModules = array();
+
+    /**
+     * Is the language derived from XML (i.e. XHTML)?
+     * @type bool
+     */
+    public $xml = true;
+
+    /**
+     * List of aliases for this doctype
+     * @type array
+     */
+    public $aliases = array();
+
+    /**
+     * Public DTD identifier
+     * @type string
+     */
+    public $dtdPublic;
+
+    /**
+     * System DTD identifier
+     * @type string
+     */
+    public $dtdSystem;
+
+    public function __construct(
+        $name = null,
+        $xml = true,
+        $modules = array(),
+        $tidyModules = array(),
+        $aliases = array(),
+        $dtd_public = null,
+        $dtd_system = null
+    ) {
+        $this->name         = $name;
+        $this->xml          = $xml;
+        $this->modules      = $modules;
+        $this->tidyModules  = $tidyModules;
+        $this->aliases      = $aliases;
+        $this->dtdPublic    = $dtd_public;
+        $this->dtdSystem    = $dtd_system;
+    }
+}
+
+
+
+
+
+class HTMLPurifier_DoctypeRegistry
+{
+
+    /**
+     * Hash of doctype names to doctype objects.
+     * @type array
+     */
+    protected $doctypes;
+
+    /**
+     * Lookup table of aliases to real doctype names.
+     * @type array
+     */
+    protected $aliases;
+
+    /**
+     * Registers a doctype to the registry
+     * @note Accepts a fully-formed doctype object, or the
+     *       parameters for constructing a doctype object
+     * @param string $doctype Name of doctype or literal doctype object
+     * @param bool $xml
+     * @param array $modules Modules doctype will load
+     * @param array $tidy_modules Modules doctype will load for certain modes
+     * @param array $aliases Alias names for doctype
+     * @param string $dtd_public
+     * @param string $dtd_system
+     * @return HTMLPurifier_Doctype Editable registered doctype
+     */
+    public function register(
+        $doctype,
+        $xml = true,
+        $modules = array(),
+        $tidy_modules = array(),
+        $aliases = array(),
+        $dtd_public = null,
+        $dtd_system = null
+    ) {
+        if (!is_array($modules)) {
+            $modules = array($modules);
+        }
+        if (!is_array($tidy_modules)) {
+            $tidy_modules = array($tidy_modules);
+        }
+        if (!is_array($aliases)) {
+            $aliases = array($aliases);
+        }
+        if (!is_object($doctype)) {
+            $doctype = new HTMLPurifier_Doctype(
+                $doctype,
+                $xml,
+                $modules,
+                $tidy_modules,
+                $aliases,
+                $dtd_public,
+                $dtd_system
+            );
+        }
+        $this->doctypes[$doctype->name] = $doctype;
+        $name = $doctype->name;
+        // hookup aliases
+        foreach ($doctype->aliases as $alias) {
+            if (isset($this->doctypes[$alias])) {
+                continue;
+            }
+            $this->aliases[$alias] = $name;
+        }
+        // remove old aliases
+        if (isset($this->aliases[$name])) {
+            unset($this->aliases[$name]);
+        }
+        return $doctype;
+    }
+
+    /**
+     * Retrieves reference to a doctype of a certain name
+     * @note This function resolves aliases
+     * @note When possible, use the more fully-featured make()
+     * @param string $doctype Name of doctype
+     * @return HTMLPurifier_Doctype Editable doctype object
+     */
+    public function get($doctype)
+    {
+        if (isset($this->aliases[$doctype])) {
+            $doctype = $this->aliases[$doctype];
+        }
+        if (!isset($this->doctypes[$doctype])) {
+            trigger_error('Doctype ' . htmlspecialchars($doctype) . ' does not exist', E_USER_ERROR);
+            $anon = new HTMLPurifier_Doctype($doctype);
+            return $anon;
+        }
+        return $this->doctypes[$doctype];
+    }
+
+    /**
+     * Creates a doctype based on a configuration object,
+     * will perform initialization on the doctype
+     * @note Use this function to get a copy of doctype that config
+     *       can hold on to (this is necessary in order to tell
+     *       Generator whether or not the current document is XML
+     *       based or not).
+     * @param HTMLPurifier_Config $config
+     * @return HTMLPurifier_Doctype
+     */
+    public function make($config)
+    {
+        return clone $this->get($this->getDoctypeFromConfig($config));
+    }
+
+    /**
+     * Retrieves the doctype from the configuration object
+     * @param HTMLPurifier_Config $config
+     * @return string
+     */
+    public function getDoctypeFromConfig($config)
+    {
+        // recommended test
+        $doctype = $config->get('HTML.Doctype');
+        if (!empty($doctype)) {
+            return $doctype;
+        }
+        $doctype = $config->get('HTML.CustomDoctype');
+        if (!empty($doctype)) {
+            return $doctype;
+        }
+        // backwards-compatibility
+        if ($config->get('HTML.XHTML')) {
+            $doctype = 'XHTML 1.0';
+        } else {
+            $doctype = 'HTML 4.01';
+        }
+        if ($config->get('HTML.Strict')) {
+            $doctype .= ' Strict';
+        } else {
+            $doctype .= ' Transitional';
+        }
+        return $doctype;
+    }
+}
+
+
+
+
+
+/**
+ * Structure that stores an HTML element definition. Used by
+ * HTMLPurifier_HTMLDefinition and HTMLPurifier_HTMLModule.
+ * @note This class is inspected by HTMLPurifier_Printer_HTMLDefinition.
+ *       Please update that class too.
+ * @warning If you add new properties to this class, you MUST update
+ *          the mergeIn() method.
+ */
+class HTMLPurifier_ElementDef
+{
+    /**
+     * Does the definition work by itself, or is it created solely
+     * for the purpose of merging into another definition?
+     * @type bool
+     */
+    public $standalone = true;
+
+    /**
+     * Associative array of attribute name to HTMLPurifier_AttrDef.
+     * @type array
+     * @note Before being processed by HTMLPurifier_AttrCollections
+     *       when modules are finalized during
+     *       HTMLPurifier_HTMLDefinition->setup(), this array may also
+     *       contain an array at index 0 that indicates which attribute
+     *       collections to load into the full array. It may also
+     *       contain string indentifiers in lieu of HTMLPurifier_AttrDef,
+     *       see HTMLPurifier_AttrTypes on how they are expanded during
+     *       HTMLPurifier_HTMLDefinition->setup() processing.
+     */
+    public $attr = array();
+
+    // XXX: Design note: currently, it's not possible to override
+    // previously defined AttrTransforms without messing around with
+    // the final generated config. This is by design; a previous version
+    // used an associated list of attr_transform, but it was extremely
+    // easy to accidentally override other attribute transforms by
+    // forgetting to specify an index (and just using 0.)  While we
+    // could check this by checking the index number and complaining,
+    // there is a second problem which is that it is not at all easy to
+    // tell when something is getting overridden. Combine this with a
+    // codebase where this isn't really being used, and it's perfect for
+    // nuking.
+
+    /**
+     * List of tags HTMLPurifier_AttrTransform to be done before validation.
+     * @type array
+     */
+    public $attr_transform_pre = array();
+
+    /**
+     * List of tags HTMLPurifier_AttrTransform to be done after validation.
+     * @type array
+     */
+    public $attr_transform_post = array();
+
+    /**
+     * HTMLPurifier_ChildDef of this tag.
+     * @type HTMLPurifier_ChildDef
+     */
+    public $child;
+
+    /**
+     * Abstract string representation of internal ChildDef rules.
+     * @see HTMLPurifier_ContentSets for how this is parsed and then transformed
+     * into an HTMLPurifier_ChildDef.
+     * @warning This is a temporary variable that is not available after
+     *      being processed by HTMLDefinition
+     * @type string
+     */
+    public $content_model;
+
+    /**
+     * Value of $child->type, used to determine which ChildDef to use,
+     * used in combination with $content_model.
+     * @warning This must be lowercase
+     * @warning This is a temporary variable that is not available after
+     *      being processed by HTMLDefinition
+     * @type string
+     */
+    public $content_model_type;
+
+    /**
+     * Does the element have a content model (#PCDATA | Inline)*? This
+     * is important for chameleon ins and del processing in
+     * HTMLPurifier_ChildDef_Chameleon. Dynamically set: modules don't
+     * have to worry about this one.
+     * @type bool
+     */
+    public $descendants_are_inline = false;
+
+    /**
+     * List of the names of required attributes this element has.
+     * Dynamically populated by HTMLPurifier_HTMLDefinition::getElement()
+     * @type array
+     */
+    public $required_attr = array();
+
+    /**
+     * Lookup table of tags excluded from all descendants of this tag.
+     * @type array
+     * @note SGML permits exclusions for all descendants, but this is
+     *       not possible with DTDs or XML Schemas. W3C has elected to
+     *       use complicated compositions of content_models to simulate
+     *       exclusion for children, but we go the simpler, SGML-style
+     *       route of flat-out exclusions, which correctly apply to
+     *       all descendants and not just children. Note that the XHTML
+     *       Modularization Abstract Modules are blithely unaware of such
+     *       distinctions.
+     */
+    public $excludes = array();
+
+    /**
+     * This tag is explicitly auto-closed by the following tags.
+     * @type array
+     */
+    public $autoclose = array();
+
+    /**
+     * If a foreign element is found in this element, test if it is
+     * allowed by this sub-element; if it is, instead of closing the
+     * current element, place it inside this element.
+     * @type string
+     */
+    public $wrap;
+
+    /**
+     * Whether or not this is a formatting element affected by the
+     * "Active Formatting Elements" algorithm.
+     * @type bool
+     */
+    public $formatting;
+
+    /**
+     * Low-level factory constructor for creating new standalone element defs
+     */
+    public static function create($content_model, $content_model_type, $attr)
+    {
+        $def = new HTMLPurifier_ElementDef();
+        $def->content_model = $content_model;
+        $def->content_model_type = $content_model_type;
+        $def->attr = $attr;
+        return $def;
+    }
+
+    /**
+     * Merges the values of another element definition into this one.
+     * Values from the new element def take precedence if a value is
+     * not mergeable.
+     * @param HTMLPurifier_ElementDef $def
+     */
+    public function mergeIn($def)
+    {
+        // later keys takes precedence
+        foreach ($def->attr as $k => $v) {
+            if ($k === 0) {
+                // merge in the includes
+                // sorry, no way to override an include
+                foreach ($v as $v2) {
+                    $this->attr[0][] = $v2;
+                }
+                continue;
+            }
+            if ($v === false) {
+                if (isset($this->attr[$k])) {
+                    unset($this->attr[$k]);
+                }
+                continue;
+            }
+            $this->attr[$k] = $v;
+        }
+        $this->_mergeAssocArray($this->excludes, $def->excludes);
+        $this->attr_transform_pre = array_merge($this->attr_transform_pre, $def->attr_transform_pre);
+        $this->attr_transform_post = array_merge($this->attr_transform_post, $def->attr_transform_post);
+
+        if (!empty($def->content_model)) {
+            $this->content_model =
+                str_replace("#SUPER", $this->content_model, $def->content_model);
+            $this->child = false;
+        }
+        if (!empty($def->content_model_type)) {
+            $this->content_model_type = $def->content_model_type;
+            $this->child = false;
+        }
+        if (!is_null($def->child)) {
+            $this->child = $def->child;
+        }
+        if (!is_null($def->formatting)) {
+            $this->formatting = $def->formatting;
+        }
+        if ($def->descendants_are_inline) {
+            $this->descendants_are_inline = $def->descendants_are_inline;
+        }
+    }
+
+    /**
+     * Merges one array into another, removes values which equal false
+     * @param $a1 Array by reference that is merged into
+     * @param $a2 Array that merges into $a1
+     */
+    private function _mergeAssocArray(&$a1, $a2)
+    {
+        foreach ($a2 as $k => $v) {
+            if ($v === false) {
+                if (isset($a1[$k])) {
+                    unset($a1[$k]);
+                }
+                continue;
+            }
+            $a1[$k] = $v;
+        }
+    }
+}
+
+
+
+
+
+/**
+ * A UTF-8 specific character encoder that handles cleaning and transforming.
+ * @note All functions in this class should be static.
+ */
+class HTMLPurifier_Encoder
+{
+
+    /**
+     * Constructor throws fatal error if you attempt to instantiate class
+     */
+    private function __construct()
+    {
+        trigger_error('Cannot instantiate encoder, call methods statically', E_USER_ERROR);
+    }
+
+    /**
+     * Error-handler that mutes errors, alternative to shut-up operator.
+     */
+    public static function muteErrorHandler()
+    {
+    }
+
+    /**
+     * iconv wrapper which mutes errors, but doesn't work around bugs.
+     * @param string $in Input encoding
+     * @param string $out Output encoding
+     * @param string $text The text to convert
+     * @return string
+     */
+    public static function unsafeIconv($in, $out, $text)
+    {
+        set_error_handler(array('HTMLPurifier_Encoder', 'muteErrorHandler'));
+        $r = iconv($in, $out, $text);
+        restore_error_handler();
+        return $r;
+    }
+
+    /**
+     * iconv wrapper which mutes errors and works around bugs.
+     * @param string $in Input encoding
+     * @param string $out Output encoding
+     * @param string $text The text to convert
+     * @param int $max_chunk_size
+     * @return string
+     */
+    public static function iconv($in, $out, $text, $max_chunk_size = 8000)
+    {
+        $code = self::testIconvTruncateBug();
+        if ($code == self::ICONV_OK) {
+            return self::unsafeIconv($in, $out, $text);
+        } elseif ($code == self::ICONV_TRUNCATES) {
+            // we can only work around this if the input character set
+            // is utf-8
+            if ($in == 'utf-8') {
+                if ($max_chunk_size < 4) {
+                    trigger_error('max_chunk_size is too small', E_USER_WARNING);
+                    return false;
+                }
+                // split into 8000 byte chunks, but be careful to handle
+                // multibyte boundaries properly
+                if (($c = strlen($text)) <= $max_chunk_size) {
+                    return self::unsafeIconv($in, $out, $text);
+                }
+                $r = '';
+                $i = 0;
+                while (true) {
+                    if ($i + $max_chunk_size >= $c) {
+                        $r .= self::unsafeIconv($in, $out, substr($text, $i));
+                        break;
+                    }
+                    // wibble the boundary
+                    if (0x80 != (0xC0 & ord($text[$i + $max_chunk_size]))) {
+                        $chunk_size = $max_chunk_size;
+                    } elseif (0x80 != (0xC0 & ord($text[$i + $max_chunk_size - 1]))) {
+                        $chunk_size = $max_chunk_size - 1;
+                    } elseif (0x80 != (0xC0 & ord($text[$i + $max_chunk_size - 2]))) {
+                        $chunk_size = $max_chunk_size - 2;
+                    } elseif (0x80 != (0xC0 & ord($text[$i + $max_chunk_size - 3]))) {
+                        $chunk_size = $max_chunk_size - 3;
+                    } else {
+                        return false; // rather confusing UTF-8...
+                    }
+                    $chunk = substr($text, $i, $chunk_size); // substr doesn't mind overlong lengths
+                    $r .= self::unsafeIconv($in, $out, $chunk);
+                    $i += $chunk_size;
+                }
+                return $r;
+            } else {
+                return false;
+            }
+        } else {
+            return false;
+        }
+    }
+
+    /**
+     * Cleans a UTF-8 string for well-formedness and SGML validity
+     *
+     * It will parse according to UTF-8 and return a valid UTF8 string, with
+     * non-SGML codepoints excluded.
+     *
+     * Specifically, it will permit:
+     * \x{9}\x{A}\x{D}\x{20}-\x{7E}\x{A0}-\x{D7FF}\x{E000}-\x{FFFD}\x{10000}-\x{10FFFF}
+     * Source: https://www.w3.org/TR/REC-xml/#NT-Char
+     * Arguably this function should be modernized to the HTML5 set
+     * of allowed characters:
+     * https://www.w3.org/TR/html5/syntax.html#preprocessing-the-input-stream
+     * which simultaneously expand and restrict the set of allowed characters.
+     *
+     * @param string $str The string to clean
+     * @param bool $force_php
+     * @return string
+     *
+     * @note Just for reference, the non-SGML code points are 0 to 31 and
+     *       127 to 159, inclusive.  However, we allow code points 9, 10
+     *       and 13, which are the tab, line feed and carriage return
+     *       respectively. 128 and above the code points map to multibyte
+     *       UTF-8 representations.
+     *
+     * @note Fallback code adapted from utf8ToUnicode by Henri Sivonen and
+     *       hsivonen@iki.fi at <http://iki.fi/hsivonen/php-utf8/> under the
+     *       LGPL license.  Notes on what changed are inside, but in general,
+     *       the original code transformed UTF-8 text into an array of integer
+     *       Unicode codepoints. Understandably, transforming that back to
+     *       a string would be somewhat expensive, so the function was modded to
+     *       directly operate on the string.  However, this discourages code
+     *       reuse, and the logic enumerated here would be useful for any
+     *       function that needs to be able to understand UTF-8 characters.
+     *       As of right now, only smart lossless character encoding converters
+     *       would need that, and I'm probably not going to implement them.
+     */
+    public static function cleanUTF8($str, $force_php = false)
+    {
+        // UTF-8 validity is checked since PHP 4.3.5
+        // This is an optimization: if the string is already valid UTF-8, no
+        // need to do PHP stuff. 99% of the time, this will be the case.
+        if (preg_match(
+            '/^[\x{9}\x{A}\x{D}\x{20}-\x{7E}\x{A0}-\x{D7FF}\x{E000}-\x{FFFD}\x{10000}-\x{10FFFF}]*$/Du',
+            $str
+        )) {
+            return $str;
+        }
+
+        $mState = 0; // cached expected number of octets after the current octet
+                     // until the beginning of the next UTF8 character sequence
+        $mUcs4  = 0; // cached Unicode character
+        $mBytes = 1; // cached expected number of octets in the current sequence
+
+        // original code involved an $out that was an array of Unicode
+        // codepoints.  Instead of having to convert back into UTF-8, we've
+        // decided to directly append valid UTF-8 characters onto a string
+        // $out once they're done.  $char accumulates raw bytes, while $mUcs4
+        // turns into the Unicode code point, so there's some redundancy.
+
+        $out = '';
+        $char = '';
+
+        $len = strlen($str);
+        for ($i = 0; $i < $len; $i++) {
+            $in = ord($str[$i]);
+            $char .= $str[$i]; // append byte to char
+            if (0 == $mState) {
+                // When mState is zero we expect either a US-ASCII character
+                // or a multi-octet sequence.
+                if (0 == (0x80 & ($in))) {
+                    // US-ASCII, pass straight through.
+                    if (($in <= 31 || $in == 127) &&
+                        !($in == 9 || $in == 13 || $in == 10) // save \r\t\n
+                    ) {
+                        // control characters, remove
+                    } else {
+                        $out .= $char;
+                    }
+                    // reset
+                    $char = '';
+                    $mBytes = 1;
+                } elseif (0xC0 == (0xE0 & ($in))) {
+                    // First octet of 2 octet sequence
+                    $mUcs4 = ($in);
+                    $mUcs4 = ($mUcs4 & 0x1F) << 6;
+                    $mState = 1;
+                    $mBytes = 2;
+                } elseif (0xE0 == (0xF0 & ($in))) {
+                    // First octet of 3 octet sequence
+                    $mUcs4 = ($in);
+                    $mUcs4 = ($mUcs4 & 0x0F) << 12;
+                    $mState = 2;
+                    $mBytes = 3;
+                } elseif (0xF0 == (0xF8 & ($in))) {
+                    // First octet of 4 octet sequence
+                    $mUcs4 = ($in);
+                    $mUcs4 = ($mUcs4 & 0x07) << 18;
+                    $mState = 3;
+                    $mBytes = 4;
+                } elseif (0xF8 == (0xFC & ($in))) {
+                    // First octet of 5 octet sequence.
+                    //
+                    // This is illegal because the encoded codepoint must be
+                    // either:
+                    // (a) not the shortest form or
+                    // (b) outside the Unicode range of 0-0x10FFFF.
+                    // Rather than trying to resynchronize, we will carry on
+                    // until the end of the sequence and let the later error
+                    // handling code catch it.
+                    $mUcs4 = ($in);
+                    $mUcs4 = ($mUcs4 & 0x03) << 24;
+                    $mState = 4;
+                    $mBytes = 5;
+                } elseif (0xFC == (0xFE & ($in))) {
+                    // First octet of 6 octet sequence, see comments for 5
+                    // octet sequence.
+                    $mUcs4 = ($in);
+                    $mUcs4 = ($mUcs4 & 1) << 30;
+                    $mState = 5;
+                    $mBytes = 6;
+                } else {
+                    // Current octet is neither in the US-ASCII range nor a
+                    // legal first octet of a multi-octet sequence.
+                    $mState = 0;
+                    $mUcs4  = 0;
+                    $mBytes = 1;
+                    $char = '';
+                }
+            } else {
+                // When mState is non-zero, we expect a continuation of the
+                // multi-octet sequence
+                if (0x80 == (0xC0 & ($in))) {
+                    // Legal continuation.
+                    $shift = ($mState - 1) * 6;
+                    $tmp = $in;
+                    $tmp = ($tmp & 0x0000003F) << $shift;
+                    $mUcs4 |= $tmp;
+
+                    if (0 == --$mState) {
+                        // End of the multi-octet sequence. mUcs4 now contains
+                        // the final Unicode codepoint to be output
+
+                        // Check for illegal sequences and codepoints.
+
+                        // From Unicode 3.1, non-shortest form is illegal
+                        if (((2 == $mBytes) && ($mUcs4 < 0x0080)) ||
+                            ((3 == $mBytes) && ($mUcs4 < 0x0800)) ||
+                            ((4 == $mBytes) && ($mUcs4 < 0x10000)) ||
+                            (4 < $mBytes) ||
+                            // From Unicode 3.2, surrogate characters = illegal
+                            (($mUcs4 & 0xFFFFF800) == 0xD800) ||
+                            // Codepoints outside the Unicode range are illegal
+                            ($mUcs4 > 0x10FFFF)
+                        ) {
+
+                        } elseif (0xFEFF != $mUcs4 && // omit BOM
+                            // check for valid Char unicode codepoints
+                            (
+                                0x9 == $mUcs4 ||
+                                0xA == $mUcs4 ||
+                                0xD == $mUcs4 ||
+                                (0x20 <= $mUcs4 && 0x7E >= $mUcs4) ||
+                                // 7F-9F is not strictly prohibited by XML,
+                                // but it is non-SGML, and thus we don't allow it
+                                (0xA0 <= $mUcs4 && 0xD7FF >= $mUcs4) ||
+                                (0xE000 <= $mUcs4 && 0xFFFD >= $mUcs4) ||
+                                (0x10000 <= $mUcs4 && 0x10FFFF >= $mUcs4)
+                            )
+                        ) {
+                            $out .= $char;
+                        }
+                        // initialize UTF8 cache (reset)
+                        $mState = 0;
+                        $mUcs4  = 0;
+                        $mBytes = 1;
+                        $char = '';
+                    }
+                } else {
+                    // ((0xC0 & (*in) != 0x80) && (mState != 0))
+                    // Incomplete multi-octet sequence.
+                    // used to result in complete fail, but we'll reset
+                    $mState = 0;
+                    $mUcs4  = 0;
+                    $mBytes = 1;
+                    $char ='';
+                }
+            }
+        }
+        return $out;
+    }
+
+    /**
+     * Translates a Unicode codepoint into its corresponding UTF-8 character.
+     * @note Based on Feyd's function at
+     *       <http://forums.devnetwork.net/viewtopic.php?p=191404#191404>,
+     *       which is in public domain.
+     * @note While we're going to do code point parsing anyway, a good
+     *       optimization would be to refuse to translate code points that
+     *       are non-SGML characters.  However, this could lead to duplication.
+     * @note This is very similar to the unichr function in
+     *       maintenance/generate-entity-file.php (although this is superior,
+     *       due to its sanity checks).
+     */
+
+    // +----------+----------+----------+----------+
+    // | 33222222 | 22221111 | 111111   |          |
+    // | 10987654 | 32109876 | 54321098 | 76543210 | bit
+    // +----------+----------+----------+----------+
+    // |          |          |          | 0xxxxxxx | 1 byte 0x00000000..0x0000007F
+    // |          |          | 110yyyyy | 10xxxxxx | 2 byte 0x00000080..0x000007FF
+    // |          | 1110zzzz | 10yyyyyy | 10xxxxxx | 3 byte 0x00000800..0x0000FFFF
+    // | 11110www | 10wwzzzz | 10yyyyyy | 10xxxxxx | 4 byte 0x00010000..0x0010FFFF
+    // +----------+----------+----------+----------+
+    // | 00000000 | 00011111 | 11111111 | 11111111 | Theoretical upper limit of legal scalars: 2097151 (0x001FFFFF)
+    // | 00000000 | 00010000 | 11111111 | 11111111 | Defined upper limit of legal scalar codes
+    // +----------+----------+----------+----------+
+
+    public static function unichr($code)
+    {
+        if ($code > 1114111 or $code < 0 or
+          ($code >= 55296 and $code <= 57343) ) {
+            // bits are set outside the "valid" range as defined
+            // by UNICODE 4.1.0
+            return '';
+        }
+
+        $x = $y = $z = $w = 0;
+        if ($code < 128) {
+            // regular ASCII character
+            $x = $code;
+        } else {
+            // set up bits for UTF-8
+            $x = ($code & 63) | 128;
+            if ($code < 2048) {
+                $y = (($code & 2047) >> 6) | 192;
+            } else {
+                $y = (($code & 4032) >> 6) | 128;
+                if ($code < 65536) {
+                    $z = (($code >> 12) & 15) | 224;
+                } else {
+                    $z = (($code >> 12) & 63) | 128;
+                    $w = (($code >> 18) & 7)  | 240;
+                }
+            }
+        }
+        // set up the actual character
+        $ret = '';
+        if ($w) {
+            $ret .= chr($w);
+        }
+        if ($z) {
+            $ret .= chr($z);
+        }
+        if ($y) {
+            $ret .= chr($y);
+        }
+        $ret .= chr($x);
+
+        return $ret;
+    }
+
+    /**
+     * @return bool
+     */
+    public static function iconvAvailable()
+    {
+        static $iconv = null;
+        if ($iconv === null) {
+            $iconv = function_exists('iconv') && self::testIconvTruncateBug() != self::ICONV_UNUSABLE;
+        }
+        return $iconv;
+    }
+
+    /**
+     * Convert a string to UTF-8 based on configuration.
+     * @param string $str The string to convert
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return string
+     */
+    public static function convertToUTF8($str, $config, $context)
+    {
+        $encoding = $config->get('Core.Encoding');
+        if ($encoding === 'utf-8') {
+            return $str;
+        }
+        static $iconv = null;
+        if ($iconv === null) {
+            $iconv = self::iconvAvailable();
+        }
+        if ($iconv && !$config->get('Test.ForceNoIconv')) {
+            // unaffected by bugs, since UTF-8 support all characters
+            $str = self::unsafeIconv($encoding, 'utf-8//IGNORE', $str);
+            if ($str === false) {
+                // $encoding is not a valid encoding
+                trigger_error('Invalid encoding ' . $encoding, E_USER_ERROR);
+                return '';
+            }
+            // If the string is bjorked by Shift_JIS or a similar encoding
+            // that doesn't support all of ASCII, convert the naughty
+            // characters to their true byte-wise ASCII/UTF-8 equivalents.
+            $str = strtr($str, self::testEncodingSupportsASCII($encoding));
+            return $str;
+        } elseif ($encoding === 'iso-8859-1') {
+            $str = utf8_encode($str);
+            return $str;
+        }
+        $bug = HTMLPurifier_Encoder::testIconvTruncateBug();
+        if ($bug == self::ICONV_OK) {
+            trigger_error('Encoding not supported, please install iconv', E_USER_ERROR);
+        } else {
+            trigger_error(
+                'You have a buggy version of iconv, see https://bugs.php.net/bug.php?id=48147 ' .
+                'and http://sourceware.org/bugzilla/show_bug.cgi?id=13541',
+                E_USER_ERROR
+            );
+        }
+    }
+
+    /**
+     * Converts a string from UTF-8 based on configuration.
+     * @param string $str The string to convert
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return string
+     * @note Currently, this is a lossy conversion, with unexpressable
+     *       characters being omitted.
+     */
+    public static function convertFromUTF8($str, $config, $context)
+    {
+        $encoding = $config->get('Core.Encoding');
+        if ($escape = $config->get('Core.EscapeNonASCIICharacters')) {
+            $str = self::convertToASCIIDumbLossless($str);
+        }
+        if ($encoding === 'utf-8') {
+            return $str;
+        }
+        static $iconv = null;
+        if ($iconv === null) {
+            $iconv = self::iconvAvailable();
+        }
+        if ($iconv && !$config->get('Test.ForceNoIconv')) {
+            // Undo our previous fix in convertToUTF8, otherwise iconv will barf
+            $ascii_fix = self::testEncodingSupportsASCII($encoding);
+            if (!$escape && !empty($ascii_fix)) {
+                $clear_fix = array();
+                foreach ($ascii_fix as $utf8 => $native) {
+                    $clear_fix[$utf8] = '';
+                }
+                $str = strtr($str, $clear_fix);
+            }
+            $str = strtr($str, array_flip($ascii_fix));
+            // Normal stuff
+            $str = self::iconv('utf-8', $encoding . '//IGNORE', $str);
+            return $str;
+        } elseif ($encoding === 'iso-8859-1') {
+            $str = utf8_decode($str);
+            return $str;
+        }
+        trigger_error('Encoding not supported', E_USER_ERROR);
+        // You might be tempted to assume that the ASCII representation
+        // might be OK, however, this is *not* universally true over all
+        // encodings.  So we take the conservative route here, rather
+        // than forcibly turn on %Core.EscapeNonASCIICharacters
+    }
+
+    /**
+     * Lossless (character-wise) conversion of HTML to ASCII
+     * @param string $str UTF-8 string to be converted to ASCII
+     * @return string ASCII encoded string with non-ASCII character entity-ized
+     * @warning Adapted from MediaWiki, claiming fair use: this is a common
+     *       algorithm. If you disagree with this license fudgery,
+     *       implement it yourself.
+     * @note Uses decimal numeric entities since they are best supported.
+     * @note This is a DUMB function: it has no concept of keeping
+     *       character entities that the projected character encoding
+     *       can allow. We could possibly implement a smart version
+     *       but that would require it to also know which Unicode
+     *       codepoints the charset supported (not an easy task).
+     * @note Sort of with cleanUTF8() but it assumes that $str is
+     *       well-formed UTF-8
+     */
+    public static function convertToASCIIDumbLossless($str)
+    {
+        $bytesleft = 0;
+        $result = '';
+        $working = 0;
+        $len = strlen($str);
+        for ($i = 0; $i < $len; $i++) {
+            $bytevalue = ord($str[$i]);
+            if ($bytevalue <= 0x7F) { //0xxx xxxx
+                $result .= chr($bytevalue);
+                $bytesleft = 0;
+            } elseif ($bytevalue <= 0xBF) { //10xx xxxx
+                $working = $working << 6;
+                $working += ($bytevalue & 0x3F);
+                $bytesleft--;
+                if ($bytesleft <= 0) {
+                    $result .= "&#" . $working . ";";
+                }
+            } elseif ($bytevalue <= 0xDF) { //110x xxxx
+                $working = $bytevalue & 0x1F;
+                $bytesleft = 1;
+            } elseif ($bytevalue <= 0xEF) { //1110 xxxx
+                $working = $bytevalue & 0x0F;
+                $bytesleft = 2;
+            } else { //1111 0xxx
+                $working = $bytevalue & 0x07;
+                $bytesleft = 3;
+            }
+        }
+        return $result;
+    }
+
+    /** No bugs detected in iconv. */
+    const ICONV_OK = 0;
+
+    /** Iconv truncates output if converting from UTF-8 to another
+     *  character set with //IGNORE, and a non-encodable character is found */
+    const ICONV_TRUNCATES = 1;
+
+    /** Iconv does not support //IGNORE, making it unusable for
+     *  transcoding purposes */
+    const ICONV_UNUSABLE = 2;
+
+    /**
+     * glibc iconv has a known bug where it doesn't handle the magic
+     * //IGNORE stanza correctly.  In particular, rather than ignore
+     * characters, it will return an EILSEQ after consuming some number
+     * of characters, and expect you to restart iconv as if it were
+     * an E2BIG.  Old versions of PHP did not respect the errno, and
+     * returned the fragment, so as a result you would see iconv
+     * mysteriously truncating output. We can work around this by
+     * manually chopping our input into segments of about 8000
+     * characters, as long as PHP ignores the error code.  If PHP starts
+     * paying attention to the error code, iconv becomes unusable.
+     *
+     * @return int Error code indicating severity of bug.
+     */
+    public static function testIconvTruncateBug()
+    {
+        static $code = null;
+        if ($code === null) {
+            // better not use iconv, otherwise infinite loop!
+            $r = self::unsafeIconv('utf-8', 'ascii//IGNORE', "\xCE\xB1" . str_repeat('a', 9000));
+            if ($r === false) {
+                $code = self::ICONV_UNUSABLE;
+            } elseif (($c = strlen($r)) < 9000) {
+                $code = self::ICONV_TRUNCATES;
+            } elseif ($c > 9000) {
+                trigger_error(
+                    'Your copy of iconv is extremely buggy. Please notify HTML Purifier maintainers: ' .
+                    'include your iconv version as per phpversion()',
+                    E_USER_ERROR
+                );
+            } else {
+                $code = self::ICONV_OK;
+            }
+        }
+        return $code;
+    }
+
+    /**
+     * This expensive function tests whether or not a given character
+     * encoding supports ASCII. 7/8-bit encodings like Shift_JIS will
+     * fail this test, and require special processing. Variable width
+     * encodings shouldn't ever fail.
+     *
+     * @param string $encoding Encoding name to test, as per iconv format
+     * @param bool $bypass Whether or not to bypass the precompiled arrays.
+     * @return Array of UTF-8 characters to their corresponding ASCII,
+     *      which can be used to "undo" any overzealous iconv action.
+     */
+    public static function testEncodingSupportsASCII($encoding, $bypass = false)
+    {
+        // All calls to iconv here are unsafe, proof by case analysis:
+        // If ICONV_OK, no difference.
+        // If ICONV_TRUNCATE, all calls involve one character inputs,
+        // so bug is not triggered.
+        // If ICONV_UNUSABLE, this call is irrelevant
+        static $encodings = array();
+        if (!$bypass) {
+            if (isset($encodings[$encoding])) {
+                return $encodings[$encoding];
+            }
+            $lenc = strtolower($encoding);
+            switch ($lenc) {
+                case 'shift_jis':
+                    return array("\xC2\xA5" => '\\', "\xE2\x80\xBE" => '~');
+                case 'johab':
+                    return array("\xE2\x82\xA9" => '\\');
+            }
+            if (strpos($lenc, 'iso-8859-') === 0) {
+                return array();
+            }
+        }
+        $ret = array();
+        if (self::unsafeIconv('UTF-8', $encoding, 'a') === false) {
+            return false;
+        }
+        for ($i = 0x20; $i <= 0x7E; $i++) { // all printable ASCII chars
+            $c = chr($i); // UTF-8 char
+            $r = self::unsafeIconv('UTF-8', "$encoding//IGNORE", $c); // initial conversion
+            if ($r === '' ||
+                // This line is needed for iconv implementations that do not
+                // omit characters that do not exist in the target character set
+                ($r === $c && self::unsafeIconv($encoding, 'UTF-8//IGNORE', $r) !== $c)
+            ) {
+                // Reverse engineer: what's the UTF-8 equiv of this byte
+                // sequence? This assumes that there's no variable width
+                // encoding that doesn't support ASCII.
+                $ret[self::unsafeIconv($encoding, 'UTF-8//IGNORE', $c)] = $c;
+            }
+        }
+        $encodings[$encoding] = $ret;
+        return $ret;
+    }
+}
+
+
+
+
+
+/**
+ * Object that provides entity lookup table from entity name to character
+ */
+class HTMLPurifier_EntityLookup
+{
+    /**
+     * Assoc array of entity name to character represented.
+     * @type array
+     */
+    public $table;
+
+    /**
+     * Sets up the entity lookup table from the serialized file contents.
+     * @param bool $file
+     * @note The serialized contents are versioned, but were generated
+     *       using the maintenance script generate_entity_file.php
+     * @warning This is not in constructor to help enforce the Singleton
+     */
+    public function setup($file = false)
+    {
+        if (!$file) {
+            $file = HTMLPURIFIER_PREFIX . '/HTMLPurifier/EntityLookup/entities.ser';
+        }
+        $this->table = unserialize(file_get_contents($file));
+    }
+
+    /**
+     * Retrieves sole instance of the object.
+     * @param bool|HTMLPurifier_EntityLookup $prototype Optional prototype of custom lookup table to overload with.
+     * @return HTMLPurifier_EntityLookup
+     */
+    public static function instance($prototype = false)
+    {
+        // no references, since PHP doesn't copy unless modified
+        static $instance = null;
+        if ($prototype) {
+            $instance = $prototype;
+        } elseif (!$instance) {
+            $instance = new HTMLPurifier_EntityLookup();
+            $instance->setup();
+        }
+        return $instance;
+    }
+}
+
+
+
+
+
+// if want to implement error collecting here, we'll need to use some sort
+// of global data (probably trigger_error) because it's impossible to pass
+// $config or $context to the callback functions.
+
+/**
+ * Handles referencing and derefencing character entities
+ */
+class HTMLPurifier_EntityParser
+{
+
+    /**
+     * Reference to entity lookup table.
+     * @type HTMLPurifier_EntityLookup
+     */
+    protected $_entity_lookup;
+
+    /**
+     * Callback regex string for entities in text.
+     * @type string
+     */
+    protected $_textEntitiesRegex;
+
+    /**
+     * Callback regex string for entities in attributes.
+     * @type string
+     */
+    protected $_attrEntitiesRegex;
+
+    /**
+     * Tests if the beginning of a string is a semi-optional regex
+     */
+    protected $_semiOptionalPrefixRegex;
+
+    public function __construct() {
+        // From
+        // http://stackoverflow.com/questions/15532252/why-is-reg-being-rendered-as-without-the-bounding-semicolon
+        $semi_optional = "quot|QUOT|lt|LT|gt|GT|amp|AMP|AElig|Aacute|Acirc|Agrave|Aring|Atilde|Auml|COPY|Ccedil|ETH|Eacute|Ecirc|Egrave|Euml|Iacute|Icirc|Igrave|Iuml|Ntilde|Oacute|Ocirc|Ograve|Oslash|Otilde|Ouml|REG|THORN|Uacute|Ucirc|Ugrave|Uuml|Yacute|aacute|acirc|acute|aelig|agrave|aring|atilde|auml|brvbar|ccedil|cedil|cent|copy|curren|deg|divide|eacute|ecirc|egrave|eth|euml|frac12|frac14|frac34|iacute|icirc|iexcl|igrave|iquest|iuml|laquo|macr|micro|middot|nbsp|not|ntilde|oacute|ocirc|ograve|ordf|ordm|oslash|otilde|ouml|para|plusmn|pound|raquo|reg|sect|shy|sup1|sup2|sup3|szlig|thorn|times|uacute|ucirc|ugrave|uml|uuml|yacute|yen|yuml";
+
+        // NB: three empty captures to put the fourth match in the right
+        // place
+        $this->_semiOptionalPrefixRegex = "/&()()()($semi_optional)/";
+
+        $this->_textEntitiesRegex =
+            '/&(?:'.
+            // hex
+            '[#]x([a-fA-F0-9]+);?|'.
+            // dec
+            '[#]0*(\d+);?|'.
+            // string (mandatory semicolon)
+            // NB: order matters: match semicolon preferentially
+            '([A-Za-z_:][A-Za-z0-9.\-_:]*);|'.
+            // string (optional semicolon)
+            "($semi_optional)".
+            ')/';
+
+        $this->_attrEntitiesRegex =
+            '/&(?:'.
+            // hex
+            '[#]x([a-fA-F0-9]+);?|'.
+            // dec
+            '[#]0*(\d+);?|'.
+            // string (mandatory semicolon)
+            // NB: order matters: match semicolon preferentially
+            '([A-Za-z_:][A-Za-z0-9.\-_:]*);|'.
+            // string (optional semicolon)
+            // don't match if trailing is equals or alphanumeric (URL
+            // like)
+            "($semi_optional)(?![=;A-Za-z0-9])".
+            ')/';
+
+    }
+
+    /**
+     * Substitute entities with the parsed equivalents.  Use this on
+     * textual data in an HTML document (as opposed to attributes.)
+     *
+     * @param string $string String to have entities parsed.
+     * @return string Parsed string.
+     */
+    public function substituteTextEntities($string)
+    {
+        return preg_replace_callback(
+            $this->_textEntitiesRegex,
+            array($this, 'entityCallback'),
+            $string
+        );
+    }
+
+    /**
+     * Substitute entities with the parsed equivalents.  Use this on
+     * attribute contents in documents.
+     *
+     * @param string $string String to have entities parsed.
+     * @return string Parsed string.
+     */
+    public function substituteAttrEntities($string)
+    {
+        return preg_replace_callback(
+            $this->_attrEntitiesRegex,
+            array($this, 'entityCallback'),
+            $string
+        );
+    }
+
+    /**
+     * Callback function for substituteNonSpecialEntities() that does the work.
+     *
+     * @param array $matches  PCRE matches array, with 0 the entire match, and
+     *                  either index 1, 2 or 3 set with a hex value, dec value,
+     *                  or string (respectively).
+     * @return string Replacement string.
+     */
+
+    protected function entityCallback($matches)
+    {
+        $entity = $matches[0];
+        $hex_part = @$matches[1];
+        $dec_part = @$matches[2];
+        $named_part = empty($matches[3]) ? (empty($matches[4]) ? "" : $matches[4]) : $matches[3];
+        if ($hex_part !== NULL && $hex_part !== "") {
+            return HTMLPurifier_Encoder::unichr(hexdec($hex_part));
+        } elseif ($dec_part !== NULL && $dec_part !== "") {
+            return HTMLPurifier_Encoder::unichr((int) $dec_part);
+        } else {
+            if (!$this->_entity_lookup) {
+                $this->_entity_lookup = HTMLPurifier_EntityLookup::instance();
+            }
+            if (isset($this->_entity_lookup->table[$named_part])) {
+                return $this->_entity_lookup->table[$named_part];
+            } else {
+                // exact match didn't match anything, so test if
+                // any of the semicolon optional match the prefix.
+                // Test that this is an EXACT match is important to
+                // prevent infinite loop
+                if (!empty($matches[3])) {
+                    return preg_replace_callback(
+                        $this->_semiOptionalPrefixRegex,
+                        array($this, 'entityCallback'),
+                        $entity
+                    );
+                }
+                return $entity;
+            }
+        }
+    }
+
+    // LEGACY CODE BELOW
+
+    /**
+     * Callback regex string for parsing entities.
+     * @type string
+     */
+    protected $_substituteEntitiesRegex =
+        '/&(?:[#]x([a-fA-F0-9]+)|[#]0*(\d+)|([A-Za-z_:][A-Za-z0-9.\-_:]*));?/';
+        //     1. hex             2. dec      3. string (XML style)
+
+    /**
+     * Decimal to parsed string conversion table for special entities.
+     * @type array
+     */
+    protected $_special_dec2str =
+            array(
+                    34 => '"',
+                    38 => '&',
+                    39 => "'",
+                    60 => '<',
+                    62 => '>'
+            );
+
+    /**
+     * Stripped entity names to decimal conversion table for special entities.
+     * @type array
+     */
+    protected $_special_ent2dec =
+            array(
+                    'quot' => 34,
+                    'amp'  => 38,
+                    'lt'   => 60,
+                    'gt'   => 62
+            );
+
+    /**
+     * Substitutes non-special entities with their parsed equivalents. Since
+     * running this whenever you have parsed character is t3h 5uck, we run
+     * it before everything else.
+     *
+     * @param string $string String to have non-special entities parsed.
+     * @return string Parsed string.
+     */
+    public function substituteNonSpecialEntities($string)
+    {
+        // it will try to detect missing semicolons, but don't rely on it
+        return preg_replace_callback(
+            $this->_substituteEntitiesRegex,
+            array($this, 'nonSpecialEntityCallback'),
+            $string
+        );
+    }
+
+    /**
+     * Callback function for substituteNonSpecialEntities() that does the work.
+     *
+     * @param array $matches  PCRE matches array, with 0 the entire match, and
+     *                  either index 1, 2 or 3 set with a hex value, dec value,
+     *                  or string (respectively).
+     * @return string Replacement string.
+     */
+
+    protected function nonSpecialEntityCallback($matches)
+    {
+        // replaces all but big five
+        $entity = $matches[0];
+        $is_num = (@$matches[0][1] === '#');
+        if ($is_num) {
+            $is_hex = (@$entity[2] === 'x');
+            $code = $is_hex ? hexdec($matches[1]) : (int) $matches[2];
+            // abort for special characters
+            if (isset($this->_special_dec2str[$code])) {
+                return $entity;
+            }
+            return HTMLPurifier_Encoder::unichr($code);
+        } else {
+            if (isset($this->_special_ent2dec[$matches[3]])) {
+                return $entity;
+            }
+            if (!$this->_entity_lookup) {
+                $this->_entity_lookup = HTMLPurifier_EntityLookup::instance();
+            }
+            if (isset($this->_entity_lookup->table[$matches[3]])) {
+                return $this->_entity_lookup->table[$matches[3]];
+            } else {
+                return $entity;
+            }
+        }
+    }
+
+    /**
+     * Substitutes only special entities with their parsed equivalents.
+     *
+     * @notice We try to avoid calling this function because otherwise, it
+     * would have to be called a lot (for every parsed section).
+     *
+     * @param string $string String to have non-special entities parsed.
+     * @return string Parsed string.
+     */
+    public function substituteSpecialEntities($string)
+    {
+        return preg_replace_callback(
+            $this->_substituteEntitiesRegex,
+            array($this, 'specialEntityCallback'),
+            $string
+        );
+    }
+
+    /**
+     * Callback function for substituteSpecialEntities() that does the work.
+     *
+     * This callback has same syntax as nonSpecialEntityCallback().
+     *
+     * @param array $matches  PCRE-style matches array, with 0 the entire match, and
+     *                  either index 1, 2 or 3 set with a hex value, dec value,
+     *                  or string (respectively).
+     * @return string Replacement string.
+     */
+    protected function specialEntityCallback($matches)
+    {
+        $entity = $matches[0];
+        $is_num = (@$matches[0][1] === '#');
+        if ($is_num) {
+            $is_hex = (@$entity[2] === 'x');
+            $int = $is_hex ? hexdec($matches[1]) : (int) $matches[2];
+            return isset($this->_special_dec2str[$int]) ?
+                $this->_special_dec2str[$int] :
+                $entity;
+        } else {
+            return isset($this->_special_ent2dec[$matches[3]]) ?
+                $this->_special_dec2str[$this->_special_ent2dec[$matches[3]]] :
+                $entity;
+        }
+    }
+}
+
+
+
+
+
+/**
+ * Error collection class that enables HTML Purifier to report HTML
+ * problems back to the user
+ */
+class HTMLPurifier_ErrorCollector
+{
+
+    /**
+     * Identifiers for the returned error array. These are purposely numeric
+     * so list() can be used.
+     */
+    const LINENO   = 0;
+    const SEVERITY = 1;
+    const MESSAGE  = 2;
+    const CHILDREN = 3;
+
+    /**
+     * @type array
+     */
+    protected $errors;
+
+    /**
+     * @type array
+     */
+    protected $_current;
+
+    /**
+     * @type array
+     */
+    protected $_stacks = array(array());
+
+    /**
+     * @type HTMLPurifier_Language
+     */
+    protected $locale;
+
+    /**
+     * @type HTMLPurifier_Generator
+     */
+    protected $generator;
+
+    /**
+     * @type HTMLPurifier_Context
+     */
+    protected $context;
+
+    /**
+     * @type array
+     */
+    protected $lines = array();
+
+    /**
+     * @param HTMLPurifier_Context $context
+     */
+    public function __construct($context)
+    {
+        $this->locale    =& $context->get('Locale');
+        $this->context   = $context;
+        $this->_current  =& $this->_stacks[0];
+        $this->errors    =& $this->_stacks[0];
+    }
+
+    /**
+     * Sends an error message to the collector for later use
+     * @param int $severity Error severity, PHP error style (don't use E_USER_)
+     * @param string $msg Error message text
+     */
+    public function send($severity, $msg)
+    {
+        $args = array();
+        if (func_num_args() > 2) {
+            $args = func_get_args();
+            array_shift($args);
+            unset($args[0]);
+        }
+
+        $token = $this->context->get('CurrentToken', true);
+        $line  = $token ? $token->line : $this->context->get('CurrentLine', true);
+        $col   = $token ? $token->col  : $this->context->get('CurrentCol', true);
+        $attr  = $this->context->get('CurrentAttr', true);
+
+        // perform special substitutions, also add custom parameters
+        $subst = array();
+        if (!is_null($token)) {
+            $args['CurrentToken'] = $token;
+        }
+        if (!is_null($attr)) {
+            $subst['$CurrentAttr.Name'] = $attr;
+            if (isset($token->attr[$attr])) {
+                $subst['$CurrentAttr.Value'] = $token->attr[$attr];
+            }
+        }
+
+        if (empty($args)) {
+            $msg = $this->locale->getMessage($msg);
+        } else {
+            $msg = $this->locale->formatMessage($msg, $args);
+        }
+
+        if (!empty($subst)) {
+            $msg = strtr($msg, $subst);
+        }
+
+        // (numerically indexed)
+        $error = array(
+            self::LINENO   => $line,
+            self::SEVERITY => $severity,
+            self::MESSAGE  => $msg,
+            self::CHILDREN => array()
+        );
+        $this->_current[] = $error;
+
+        // NEW CODE BELOW ...
+        // Top-level errors are either:
+        //  TOKEN type, if $value is set appropriately, or
+        //  "syntax" type, if $value is null
+        $new_struct = new HTMLPurifier_ErrorStruct();
+        $new_struct->type = HTMLPurifier_ErrorStruct::TOKEN;
+        if ($token) {
+            $new_struct->value = clone $token;
+        }
+        if (is_int($line) && is_int($col)) {
+            if (isset($this->lines[$line][$col])) {
+                $struct = $this->lines[$line][$col];
+            } else {
+                $struct = $this->lines[$line][$col] = $new_struct;
+            }
+            // These ksorts may present a performance problem
+            ksort($this->lines[$line], SORT_NUMERIC);
+        } else {
+            if (isset($this->lines[-1])) {
+                $struct = $this->lines[-1];
+            } else {
+                $struct = $this->lines[-1] = $new_struct;
+            }
+        }
+        ksort($this->lines, SORT_NUMERIC);
+
+        // Now, check if we need to operate on a lower structure
+        if (!empty($attr)) {
+            $struct = $struct->getChild(HTMLPurifier_ErrorStruct::ATTR, $attr);
+            if (!$struct->value) {
+                $struct->value = array($attr, 'PUT VALUE HERE');
+            }
+        }
+        if (!empty($cssprop)) {
+            $struct = $struct->getChild(HTMLPurifier_ErrorStruct::CSSPROP, $cssprop);
+            if (!$struct->value) {
+                // if we tokenize CSS this might be a little more difficult to do
+                $struct->value = array($cssprop, 'PUT VALUE HERE');
+            }
+        }
+
+        // Ok, structs are all setup, now time to register the error
+        $struct->addError($severity, $msg);
+    }
+
+    /**
+     * Retrieves raw error data for custom formatter to use
+     */
+    public function getRaw()
+    {
+        return $this->errors;
+    }
+
+    /**
+     * Default HTML formatting implementation for error messages
+     * @param HTMLPurifier_Config $config Configuration, vital for HTML output nature
+     * @param array $errors Errors array to display; used for recursion.
+     * @return string
+     */
+    public function getHTMLFormatted($config, $errors = null)
+    {
+        $ret = array();
+
+        $this->generator = new HTMLPurifier_Generator($config, $this->context);
+        if ($errors === null) {
+            $errors = $this->errors;
+        }
+
+        // 'At line' message needs to be removed
+
+        // generation code for new structure goes here. It needs to be recursive.
+        foreach ($this->lines as $line => $col_array) {
+            if ($line == -1) {
+                continue;
+            }
+            foreach ($col_array as $col => $struct) {
+                $this->_renderStruct($ret, $struct, $line, $col);
+            }
+        }
+        if (isset($this->lines[-1])) {
+            $this->_renderStruct($ret, $this->lines[-1]);
+        }
+
+        if (empty($errors)) {
+            return '<p>' . $this->locale->getMessage('ErrorCollector: No errors') . '</p>';
+        } else {
+            return '<ul><li>' . implode('</li><li>', $ret) . '</li></ul>';
+        }
+
+    }
+
+    private function _renderStruct(&$ret, $struct, $line = null, $col = null)
+    {
+        $stack = array($struct);
+        $context_stack = array(array());
+        while ($current = array_pop($stack)) {
+            $context = array_pop($context_stack);
+            foreach ($current->errors as $error) {
+                list($severity, $msg) = $error;
+                $string = '';
+                $string .= '<div>';
+                // W3C uses an icon to indicate the severity of the error.
+                $error = $this->locale->getErrorName($severity);
+                $string .= "<span class=\"error e$severity\"><strong>$error</strong></span> ";
+                if (!is_null($line) && !is_null($col)) {
+                    $string .= "<em class=\"location\">Line $line, Column $col: </em> ";
+                } else {
+                    $string .= '<em class="location">End of Document: </em> ';
+                }
+                $string .= '<strong class="description">' . $this->generator->escape($msg) . '</strong> ';
+                $string .= '</div>';
+                // Here, have a marker for the character on the column appropriate.
+                // Be sure to clip extremely long lines.
+                //$string .= '<pre>';
+                //$string .= '';
+                //$string .= '</pre>';
+                $ret[] = $string;
+            }
+            foreach ($current->children as $array) {
+                $context[] = $current;
+                $stack = array_merge($stack, array_reverse($array, true));
+                for ($i = count($array); $i > 0; $i--) {
+                    $context_stack[] = $context;
+                }
+            }
+        }
+    }
+}
+
+
+
+
+
+/**
+ * Records errors for particular segments of an HTML document such as tokens,
+ * attributes or CSS properties. They can contain error structs (which apply
+ * to components of what they represent), but their main purpose is to hold
+ * errors applying to whatever struct is being used.
+ */
+class HTMLPurifier_ErrorStruct
+{
+
+    /**
+     * Possible values for $children first-key. Note that top-level structures
+     * are automatically token-level.
+     */
+    const TOKEN     = 0;
+    const ATTR      = 1;
+    const CSSPROP   = 2;
+
+    /**
+     * Type of this struct.
+     * @type string
+     */
+    public $type;
+
+    /**
+     * Value of the struct we are recording errors for. There are various
+     * values for this:
+     *  - TOKEN: Instance of HTMLPurifier_Token
+     *  - ATTR: array('attr-name', 'value')
+     *  - CSSPROP: array('prop-name', 'value')
+     * @type mixed
+     */
+    public $value;
+
+    /**
+     * Errors registered for this structure.
+     * @type array
+     */
+    public $errors = array();
+
+    /**
+     * Child ErrorStructs that are from this structure. For example, a TOKEN
+     * ErrorStruct would contain ATTR ErrorStructs. This is a multi-dimensional
+     * array in structure: [TYPE]['identifier']
+     * @type array
+     */
+    public $children = array();
+
+    /**
+     * @param string $type
+     * @param string $id
+     * @return mixed
+     */
+    public function getChild($type, $id)
+    {
+        if (!isset($this->children[$type][$id])) {
+            $this->children[$type][$id] = new HTMLPurifier_ErrorStruct();
+            $this->children[$type][$id]->type = $type;
+        }
+        return $this->children[$type][$id];
+    }
+
+    /**
+     * @param int $severity
+     * @param string $message
+     */
+    public function addError($severity, $message)
+    {
+        $this->errors[] = array($severity, $message);
+    }
+}
+
+
+
+
+
+/**
+ * Global exception class for HTML Purifier; any exceptions we throw
+ * are from here.
+ */
+class HTMLPurifier_Exception extends Exception
+{
+
+}
+
+
+
+
+
+/**
+ * Represents a pre or post processing filter on HTML Purifier's output
+ *
+ * Sometimes, a little ad-hoc fixing of HTML has to be done before
+ * it gets sent through HTML Purifier: you can use filters to acheive
+ * this effect. For instance, YouTube videos can be preserved using
+ * this manner. You could have used a decorator for this task, but
+ * PHP's support for them is not terribly robust, so we're going
+ * to just loop through the filters.
+ *
+ * Filters should be exited first in, last out. If there are three filters,
+ * named 1, 2 and 3, the order of execution should go 1->preFilter,
+ * 2->preFilter, 3->preFilter, purify, 3->postFilter, 2->postFilter,
+ * 1->postFilter.
+ *
+ * @note Methods are not declared abstract as it is perfectly legitimate
+ *       for an implementation not to want anything to happen on a step
+ */
+
+class HTMLPurifier_Filter
+{
+
+    /**
+     * Name of the filter for identification purposes.
+     * @type string
+     */
+    public $name;
+
+    /**
+     * Pre-processor function, handles HTML before HTML Purifier
+     * @param string $html
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return string
+     */
+    public function preFilter($html, $config, $context)
+    {
+        return $html;
+    }
+
+    /**
+     * Post-processor function, handles HTML after HTML Purifier
+     * @param string $html
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return string
+     */
+    public function postFilter($html, $config, $context)
+    {
+        return $html;
+    }
+}
+
+
+
+
+
+/**
+ * Generates HTML from tokens.
+ * @todo Refactor interface so that configuration/context is determined
+ *       upon instantiation, no need for messy generateFromTokens() calls
+ * @todo Make some of the more internal functions protected, and have
+ *       unit tests work around that
+ */
+class HTMLPurifier_Generator
+{
+
+    /**
+     * Whether or not generator should produce XML output.
+     * @type bool
+     */
+    private $_xhtml = true;
+
+    /**
+     * :HACK: Whether or not generator should comment the insides of <script> tags.
+     * @type bool
+     */
+    private $_scriptFix = false;
+
+    /**
+     * Cache of HTMLDefinition during HTML output to determine whether or
+     * not attributes should be minimized.
+     * @type HTMLPurifier_HTMLDefinition
+     */
+    private $_def;
+
+    /**
+     * Cache of %Output.SortAttr.
+     * @type bool
+     */
+    private $_sortAttr;
+
+    /**
+     * Cache of %Output.FlashCompat.
+     * @type bool
+     */
+    private $_flashCompat;
+
+    /**
+     * Cache of %Output.FixInnerHTML.
+     * @type bool
+     */
+    private $_innerHTMLFix;
+
+    /**
+     * Stack for keeping track of object information when outputting IE
+     * compatibility code.
+     * @type array
+     */
+    private $_flashStack = array();
+
+    /**
+     * Configuration for the generator
+     * @type HTMLPurifier_Config
+     */
+    protected $config;
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     */
+    public function __construct($config, $context)
+    {
+        $this->config = $config;
+        $this->_scriptFix = $config->get('Output.CommentScriptContents');
+        $this->_innerHTMLFix = $config->get('Output.FixInnerHTML');
+        $this->_sortAttr = $config->get('Output.SortAttr');
+        $this->_flashCompat = $config->get('Output.FlashCompat');
+        $this->_def = $config->getHTMLDefinition();
+        $this->_xhtml = $this->_def->doctype->xml;
+    }
+
+    /**
+     * Generates HTML from an array of tokens.
+     * @param HTMLPurifier_Token[] $tokens Array of HTMLPurifier_Token
+     * @return string Generated HTML
+     */
+    public function generateFromTokens($tokens)
+    {
+        if (!$tokens) {
+            return '';
+        }
+
+        // Basic algorithm
+        $html = '';
+        for ($i = 0, $size = count($tokens); $i < $size; $i++) {
+            if ($this->_scriptFix && $tokens[$i]->name === 'script'
+                && $i + 2 < $size && $tokens[$i+2] instanceof HTMLPurifier_Token_End) {
+                // script special case
+                // the contents of the script block must be ONE token
+                // for this to work.
+                $html .= $this->generateFromToken($tokens[$i++]);
+                $html .= $this->generateScriptFromToken($tokens[$i++]);
+            }
+            $html .= $this->generateFromToken($tokens[$i]);
+        }
+
+        // Tidy cleanup
+        if (extension_loaded('tidy') && $this->config->get('Output.TidyFormat')) {
+            $tidy = new Tidy;
+            $tidy->parseString(
+                $html,
+                array(
+                   'indent'=> true,
+                   'output-xhtml' => $this->_xhtml,
+                   'show-body-only' => true,
+                   'indent-spaces' => 2,
+                   'wrap' => 68,
+                ),
+                'utf8'
+            );
+            $tidy->cleanRepair();
+            $html = (string) $tidy; // explicit cast necessary
+        }
+
+        // Normalize newlines to system defined value
+        if ($this->config->get('Core.NormalizeNewlines')) {
+            $nl = $this->config->get('Output.Newline');
+            if ($nl === null) {
+                $nl = PHP_EOL;
+            }
+            if ($nl !== "\n") {
+                $html = str_replace("\n", $nl, $html);
+            }
+        }
+        return $html;
+    }
+
+    /**
+     * Generates HTML from a single token.
+     * @param HTMLPurifier_Token $token HTMLPurifier_Token object.
+     * @return string Generated HTML
+     */
+    public function generateFromToken($token)
+    {
+        if (!$token instanceof HTMLPurifier_Token) {
+            trigger_error('Cannot generate HTML from non-HTMLPurifier_Token object', E_USER_WARNING);
+            return '';
+
+        } elseif ($token instanceof HTMLPurifier_Token_Start) {
+            $attr = $this->generateAttributes($token->attr, $token->name);
+            if ($this->_flashCompat) {
+                if ($token->name == "object") {
+                    $flash = new stdClass();
+                    $flash->attr = $token->attr;
+                    $flash->param = array();
+                    $this->_flashStack[] = $flash;
+                }
+            }
+            return '<' . $token->name . ($attr ? ' ' : '') . $attr . '>';
+
+        } elseif ($token instanceof HTMLPurifier_Token_End) {
+            $_extra = '';
+            if ($this->_flashCompat) {
+                if ($token->name == "object" && !empty($this->_flashStack)) {
+                    // doesn't do anything for now
+                }
+            }
+            return $_extra . '</' . $token->name . '>';
+
+        } elseif ($token instanceof HTMLPurifier_Token_Empty) {
+            if ($this->_flashCompat && $token->name == "param" && !empty($this->_flashStack)) {
+                $this->_flashStack[count($this->_flashStack)-1]->param[$token->attr['name']] = $token->attr['value'];
+            }
+            $attr = $this->generateAttributes($token->attr, $token->name);
+             return '<' . $token->name . ($attr ? ' ' : '') . $attr .
+                ( $this->_xhtml ? ' /': '' ) // <br /> v. <br>
+                . '>';
+
+        } elseif ($token instanceof HTMLPurifier_Token_Text) {
+            return $this->escape($token->data, ENT_NOQUOTES);
+
+        } elseif ($token instanceof HTMLPurifier_Token_Comment) {
+            return '<!--' . $token->data . '-->';
+        } else {
+            return '';
+
+        }
+    }
+
+    /**
+     * Special case processor for the contents of script tags
+     * @param HTMLPurifier_Token $token HTMLPurifier_Token object.
+     * @return string
+     * @warning This runs into problems if there's already a literal
+     *          --> somewhere inside the script contents.
+     */
+    public function generateScriptFromToken($token)
+    {
+        if (!$token instanceof HTMLPurifier_Token_Text) {
+            return $this->generateFromToken($token);
+        }
+        // Thanks <http://lachy.id.au/log/2005/05/script-comments>
+        $data = preg_replace('#//\s*$#', '', $token->data);
+        return '<!--//--><![CDATA[//><!--' . "\n" . trim($data) . "\n" . '//--><!]]>';
+    }
+
+    /**
+     * Generates attribute declarations from attribute array.
+     * @note This does not include the leading or trailing space.
+     * @param array $assoc_array_of_attributes Attribute array
+     * @param string $element Name of element attributes are for, used to check
+     *        attribute minimization.
+     * @return string Generated HTML fragment for insertion.
+     */
+    public function generateAttributes($assoc_array_of_attributes, $element = '')
+    {
+        $html = '';
+        if ($this->_sortAttr) {
+            ksort($assoc_array_of_attributes);
+        }
+        foreach ($assoc_array_of_attributes as $key => $value) {
+            if (!$this->_xhtml) {
+                // Remove namespaced attributes
+                if (strpos($key, ':') !== false) {
+                    continue;
+                }
+                // Check if we should minimize the attribute: val="val" -> val
+                if ($element && !empty($this->_def->info[$element]->attr[$key]->minimized)) {
+                    $html .= $key . ' ';
+                    continue;
+                }
+            }
+            // Workaround for Internet Explorer innerHTML bug.
+            // Essentially, Internet Explorer, when calculating
+            // innerHTML, omits quotes if there are no instances of
+            // angled brackets, quotes or spaces.  However, when parsing
+            // HTML (for example, when you assign to innerHTML), it
+            // treats backticks as quotes.  Thus,
+            //      <img alt="``" />
+            // becomes
+            //      <img alt=`` />
+            // becomes
+            //      <img alt='' />
+            // Fortunately, all we need to do is trigger an appropriate
+            // quoting style, which we do by adding an extra space.
+            // This also is consistent with the W3C spec, which states
+            // that user agents may ignore leading or trailing
+            // whitespace (in fact, most don't, at least for attributes
+            // like alt, but an extra space at the end is barely
+            // noticeable).  Still, we have a configuration knob for
+            // this, since this transformation is not necesary if you
+            // don't process user input with innerHTML or you don't plan
+            // on supporting Internet Explorer.
+            if ($this->_innerHTMLFix) {
+                if (strpos($value, '`') !== false) {
+                    // check if correct quoting style would not already be
+                    // triggered
+                    if (strcspn($value, '"\' <>') === strlen($value)) {
+                        // protect!
+                        $value .= ' ';
+                    }
+                }
+            }
+            $html .= $key.'="'.$this->escape($value).'" ';
+        }
+        return rtrim($html);
+    }
+
+    /**
+     * Escapes raw text data.
+     * @todo This really ought to be protected, but until we have a facility
+     *       for properly generating HTML here w/o using tokens, it stays
+     *       public.
+     * @param string $string String data to escape for HTML.
+     * @param int $quote Quoting style, like htmlspecialchars. ENT_NOQUOTES is
+     *               permissible for non-attribute output.
+     * @return string escaped data.
+     */
+    public function escape($string, $quote = null)
+    {
+        // Workaround for APC bug on Mac Leopard reported by sidepodcast
+        // http://htmlpurifier.org/phorum/read.php?3,4823,4846
+        if ($quote === null) {
+            $quote = ENT_COMPAT;
+        }
+        return htmlspecialchars($string, $quote, 'UTF-8');
+    }
+}
+
+
+
+
+
+/**
+ * Definition of the purified HTML that describes allowed children,
+ * attributes, and many other things.
+ *
+ * Conventions:
+ *
+ * All member variables that are prefixed with info
+ * (including the main $info array) are used by HTML Purifier internals
+ * and should not be directly edited when customizing the HTMLDefinition.
+ * They can usually be set via configuration directives or custom
+ * modules.
+ *
+ * On the other hand, member variables without the info prefix are used
+ * internally by the HTMLDefinition and MUST NOT be used by other HTML
+ * Purifier internals. Many of them, however, are public, and may be
+ * edited by userspace code to tweak the behavior of HTMLDefinition.
+ *
+ * @note This class is inspected by Printer_HTMLDefinition; please
+ *       update that class if things here change.
+ *
+ * @warning Directives that change this object's structure must be in
+ *          the HTML or Attr namespace!
+ */
+class HTMLPurifier_HTMLDefinition extends HTMLPurifier_Definition
+{
+
+    // FULLY-PUBLIC VARIABLES ---------------------------------------------
+
+    /**
+     * Associative array of element names to HTMLPurifier_ElementDef.
+     * @type HTMLPurifier_ElementDef[]
+     */
+    public $info = array();
+
+    /**
+     * Associative array of global attribute name to attribute definition.
+     * @type array
+     */
+    public $info_global_attr = array();
+
+    /**
+     * String name of parent element HTML will be going into.
+     * @type string
+     */
+    public $info_parent = 'div';
+
+    /**
+     * Definition for parent element, allows parent element to be a
+     * tag that's not allowed inside the HTML fragment.
+     * @type HTMLPurifier_ElementDef
+     */
+    public $info_parent_def;
+
+    /**
+     * String name of element used to wrap inline elements in block context.
+     * @type string
+     * @note This is rarely used except for BLOCKQUOTEs in strict mode
+     */
+    public $info_block_wrapper = 'p';
+
+    /**
+     * Associative array of deprecated tag name to HTMLPurifier_TagTransform.
+     * @type array
+     */
+    public $info_tag_transform = array();
+
+    /**
+     * Indexed list of HTMLPurifier_AttrTransform to be performed before validation.
+     * @type HTMLPurifier_AttrTransform[]
+     */
+    public $info_attr_transform_pre = array();
+
+    /**
+     * Indexed list of HTMLPurifier_AttrTransform to be performed after validation.
+     * @type HTMLPurifier_AttrTransform[]
+     */
+    public $info_attr_transform_post = array();
+
+    /**
+     * Nested lookup array of content set name (Block, Inline) to
+     * element name to whether or not it belongs in that content set.
+     * @type array
+     */
+    public $info_content_sets = array();
+
+    /**
+     * Indexed list of HTMLPurifier_Injector to be used.
+     * @type HTMLPurifier_Injector[]
+     */
+    public $info_injector = array();
+
+    /**
+     * Doctype object
+     * @type HTMLPurifier_Doctype
+     */
+    public $doctype;
+
+
+
+    // RAW CUSTOMIZATION STUFF --------------------------------------------
+
+    /**
+     * Adds a custom attribute to a pre-existing element
+     * @note This is strictly convenience, and does not have a corresponding
+     *       method in HTMLPurifier_HTMLModule
+     * @param string $element_name Element name to add attribute to
+     * @param string $attr_name Name of attribute
+     * @param mixed $def Attribute definition, can be string or object, see
+     *             HTMLPurifier_AttrTypes for details
+     */
+    public function addAttribute($element_name, $attr_name, $def)
+    {
+        $module = $this->getAnonymousModule();
+        if (!isset($module->info[$element_name])) {
+            $element = $module->addBlankElement($element_name);
+        } else {
+            $element = $module->info[$element_name];
+        }
+        $element->attr[$attr_name] = $def;
+    }
+
+    /**
+     * Adds a custom element to your HTML definition
+     * @see HTMLPurifier_HTMLModule::addElement() for detailed
+     *       parameter and return value descriptions.
+     */
+    public function addElement($element_name, $type, $contents, $attr_collections, $attributes = array())
+    {
+        $module = $this->getAnonymousModule();
+        // assume that if the user is calling this, the element
+        // is safe. This may not be a good idea
+        $element = $module->addElement($element_name, $type, $contents, $attr_collections, $attributes);
+        return $element;
+    }
+
+    /**
+     * Adds a blank element to your HTML definition, for overriding
+     * existing behavior
+     * @param string $element_name
+     * @return HTMLPurifier_ElementDef
+     * @see HTMLPurifier_HTMLModule::addBlankElement() for detailed
+     *       parameter and return value descriptions.
+     */
+    public function addBlankElement($element_name)
+    {
+        $module  = $this->getAnonymousModule();
+        $element = $module->addBlankElement($element_name);
+        return $element;
+    }
+
+    /**
+     * Retrieves a reference to the anonymous module, so you can
+     * bust out advanced features without having to make your own
+     * module.
+     * @return HTMLPurifier_HTMLModule
+     */
+    public function getAnonymousModule()
+    {
+        if (!$this->_anonModule) {
+            $this->_anonModule = new HTMLPurifier_HTMLModule();
+            $this->_anonModule->name = 'Anonymous';
+        }
+        return $this->_anonModule;
+    }
+
+    private $_anonModule = null;
+
+    // PUBLIC BUT INTERNAL VARIABLES --------------------------------------
+
+    /**
+     * @type string
+     */
+    public $type = 'HTML';
+
+    /**
+     * @type HTMLPurifier_HTMLModuleManager
+     */
+    public $manager;
+
+    /**
+     * Performs low-cost, preliminary initialization.
+     */
+    public function __construct()
+    {
+        $this->manager = new HTMLPurifier_HTMLModuleManager();
+    }
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    protected function doSetup($config)
+    {
+        $this->processModules($config);
+        $this->setupConfigStuff($config);
+        unset($this->manager);
+
+        // cleanup some of the element definitions
+        foreach ($this->info as $k => $v) {
+            unset($this->info[$k]->content_model);
+            unset($this->info[$k]->content_model_type);
+        }
+    }
+
+    /**
+     * Extract out the information from the manager
+     * @param HTMLPurifier_Config $config
+     */
+    protected function processModules($config)
+    {
+        if ($this->_anonModule) {
+            // for user specific changes
+            // this is late-loaded so we don't have to deal with PHP4
+            // reference wonky-ness
+            $this->manager->addModule($this->_anonModule);
+            unset($this->_anonModule);
+        }
+
+        $this->manager->setup($config);
+        $this->doctype = $this->manager->doctype;
+
+        foreach ($this->manager->modules as $module) {
+            foreach ($module->info_tag_transform as $k => $v) {
+                if ($v === false) {
+                    unset($this->info_tag_transform[$k]);
+                } else {
+                    $this->info_tag_transform[$k] = $v;
+                }
+            }
+            foreach ($module->info_attr_transform_pre as $k => $v) {
+                if ($v === false) {
+                    unset($this->info_attr_transform_pre[$k]);
+                } else {
+                    $this->info_attr_transform_pre[$k] = $v;
+                }
+            }
+            foreach ($module->info_attr_transform_post as $k => $v) {
+                if ($v === false) {
+                    unset($this->info_attr_transform_post[$k]);
+                } else {
+                    $this->info_attr_transform_post[$k] = $v;
+                }
+            }
+            foreach ($module->info_injector as $k => $v) {
+                if ($v === false) {
+                    unset($this->info_injector[$k]);
+                } else {
+                    $this->info_injector[$k] = $v;
+                }
+            }
+        }
+        $this->info = $this->manager->getElements();
+        $this->info_content_sets = $this->manager->contentSets->lookup;
+    }
+
+    /**
+     * Sets up stuff based on config. We need a better way of doing this.
+     * @param HTMLPurifier_Config $config
+     */
+    protected function setupConfigStuff($config)
+    {
+        $block_wrapper = $config->get('HTML.BlockWrapper');
+        if (isset($this->info_content_sets['Block'][$block_wrapper])) {
+            $this->info_block_wrapper = $block_wrapper;
+        } else {
+            trigger_error(
+                'Cannot use non-block element as block wrapper',
+                E_USER_ERROR
+            );
+        }
+
+        $parent = $config->get('HTML.Parent');
+        $def = $this->manager->getElement($parent, true);
+        if ($def) {
+            $this->info_parent = $parent;
+            $this->info_parent_def = $def;
+        } else {
+            trigger_error(
+                'Cannot use unrecognized element as parent',
+                E_USER_ERROR
+            );
+            $this->info_parent_def = $this->manager->getElement($this->info_parent, true);
+        }
+
+        // support template text
+        $support = "(for information on implementing this, see the support forums) ";
+
+        // setup allowed elements -----------------------------------------
+
+        $allowed_elements = $config->get('HTML.AllowedElements');
+        $allowed_attributes = $config->get('HTML.AllowedAttributes'); // retrieve early
+
+        if (!is_array($allowed_elements) && !is_array($allowed_attributes)) {
+            $allowed = $config->get('HTML.Allowed');
+            if (is_string($allowed)) {
+                list($allowed_elements, $allowed_attributes) = $this->parseTinyMCEAllowedList($allowed);
+            }
+        }
+
+        if (is_array($allowed_elements)) {
+            foreach ($this->info as $name => $d) {
+                if (!isset($allowed_elements[$name])) {
+                    unset($this->info[$name]);
+                }
+                unset($allowed_elements[$name]);
+            }
+            // emit errors
+            foreach ($allowed_elements as $element => $d) {
+                $element = htmlspecialchars($element); // PHP doesn't escape errors, be careful!
+                trigger_error("Element '$element' is not supported $support", E_USER_WARNING);
+            }
+        }
+
+        // setup allowed attributes ---------------------------------------
+
+        $allowed_attributes_mutable = $allowed_attributes; // by copy!
+        if (is_array($allowed_attributes)) {
+            // This actually doesn't do anything, since we went away from
+            // global attributes. It's possible that userland code uses
+            // it, but HTMLModuleManager doesn't!
+            foreach ($this->info_global_attr as $attr => $x) {
+                $keys = array($attr, "*@$attr", "*.$attr");
+                $delete = true;
+                foreach ($keys as $key) {
+                    if ($delete && isset($allowed_attributes[$key])) {
+                        $delete = false;
+                    }
+                    if (isset($allowed_attributes_mutable[$key])) {
+                        unset($allowed_attributes_mutable[$key]);
+                    }
+                }
+                if ($delete) {
+                    unset($this->info_global_attr[$attr]);
+                }
+            }
+
+            foreach ($this->info as $tag => $info) {
+                foreach ($info->attr as $attr => $x) {
+                    $keys = array("$tag@$attr", $attr, "*@$attr", "$tag.$attr", "*.$attr");
+                    $delete = true;
+                    foreach ($keys as $key) {
+                        if ($delete && isset($allowed_attributes[$key])) {
+                            $delete = false;
+                        }
+                        if (isset($allowed_attributes_mutable[$key])) {
+                            unset($allowed_attributes_mutable[$key]);
+                        }
+                    }
+                    if ($delete) {
+                        if ($this->info[$tag]->attr[$attr]->required) {
+                            trigger_error(
+                                "Required attribute '$attr' in element '$tag' " .
+                                "was not allowed, which means '$tag' will not be allowed either",
+                                E_USER_WARNING
+                            );
+                        }
+                        unset($this->info[$tag]->attr[$attr]);
+                    }
+                }
+            }
+            // emit errors
+            foreach ($allowed_attributes_mutable as $elattr => $d) {
+                $bits = preg_split('/[.@]/', $elattr, 2);
+                $c = count($bits);
+                switch ($c) {
+                    case 2:
+                        if ($bits[0] !== '*') {
+                            $element = htmlspecialchars($bits[0]);
+                            $attribute = htmlspecialchars($bits[1]);
+                            if (!isset($this->info[$element])) {
+                                trigger_error(
+                                    "Cannot allow attribute '$attribute' if element " .
+                                    "'$element' is not allowed/supported $support"
+                                );
+                            } else {
+                                trigger_error(
+                                    "Attribute '$attribute' in element '$element' not supported $support",
+                                    E_USER_WARNING
+                                );
+                            }
+                            break;
+                        }
+                        // otherwise fall through
+                    case 1:
+                        $attribute = htmlspecialchars($bits[0]);
+                        trigger_error(
+                            "Global attribute '$attribute' is not ".
+                            "supported in any elements $support",
+                            E_USER_WARNING
+                        );
+                        break;
+                }
+            }
+        }
+
+        // setup forbidden elements ---------------------------------------
+
+        $forbidden_elements   = $config->get('HTML.ForbiddenElements');
+        $forbidden_attributes = $config->get('HTML.ForbiddenAttributes');
+
+        foreach ($this->info as $tag => $info) {
+            if (isset($forbidden_elements[$tag])) {
+                unset($this->info[$tag]);
+                continue;
+            }
+            foreach ($info->attr as $attr => $x) {
+                if (isset($forbidden_attributes["$tag@$attr"]) ||
+                    isset($forbidden_attributes["*@$attr"]) ||
+                    isset($forbidden_attributes[$attr])
+                ) {
+                    unset($this->info[$tag]->attr[$attr]);
+                    continue;
+                } elseif (isset($forbidden_attributes["$tag.$attr"])) { // this segment might get removed eventually
+                    // $tag.$attr are not user supplied, so no worries!
+                    trigger_error(
+                        "Error with $tag.$attr: tag.attr syntax not supported for " .
+                        "HTML.ForbiddenAttributes; use tag@attr instead",
+                        E_USER_WARNING
+                    );
+                }
+            }
+        }
+        foreach ($forbidden_attributes as $key => $v) {
+            if (strlen($key) < 2) {
+                continue;
+            }
+            if ($key[0] != '*') {
+                continue;
+            }
+            if ($key[1] == '.') {
+                trigger_error(
+                    "Error with $key: *.attr syntax not supported for HTML.ForbiddenAttributes; use attr instead",
+                    E_USER_WARNING
+                );
+            }
+        }
+
+        // setup injectors -----------------------------------------------------
+        foreach ($this->info_injector as $i => $injector) {
+            if ($injector->checkNeeded($config) !== false) {
+                // remove injector that does not have it's required
+                // elements/attributes present, and is thus not needed.
+                unset($this->info_injector[$i]);
+            }
+        }
+    }
+
+    /**
+     * Parses a TinyMCE-flavored Allowed Elements and Attributes list into
+     * separate lists for processing. Format is element[attr1|attr2],element2...
+     * @warning Although it's largely drawn from TinyMCE's implementation,
+     *      it is different, and you'll probably have to modify your lists
+     * @param array $list String list to parse
+     * @return array
+     * @todo Give this its own class, probably static interface
+     */
+    public function parseTinyMCEAllowedList($list)
+    {
+        $list = str_replace(array(' ', "\t"), '', $list);
+
+        $elements = array();
+        $attributes = array();
+
+        $chunks = preg_split('/(,|[\n\r]+)/', $list);
+        foreach ($chunks as $chunk) {
+            if (empty($chunk)) {
+                continue;
+            }
+            // remove TinyMCE element control characters
+            if (!strpos($chunk, '[')) {
+                $element = $chunk;
+                $attr = false;
+            } else {
+                list($element, $attr) = explode('[', $chunk);
+            }
+            if ($element !== '*') {
+                $elements[$element] = true;
+            }
+            if (!$attr) {
+                continue;
+            }
+            $attr = substr($attr, 0, strlen($attr) - 1); // remove trailing ]
+            $attr = explode('|', $attr);
+            foreach ($attr as $key) {
+                $attributes["$element.$key"] = true;
+            }
+        }
+        return array($elements, $attributes);
+    }
+}
+
+
+
+
+
+/**
+ * Represents an XHTML 1.1 module, with information on elements, tags
+ * and attributes.
+ * @note Even though this is technically XHTML 1.1, it is also used for
+ *       regular HTML parsing. We are using modulization as a convenient
+ *       way to represent the internals of HTMLDefinition, and our
+ *       implementation is by no means conforming and does not directly
+ *       use the normative DTDs or XML schemas.
+ * @note The public variables in a module should almost directly
+ *       correspond to the variables in HTMLPurifier_HTMLDefinition.
+ *       However, the prefix info carries no special meaning in these
+ *       objects (include it anyway if that's the correspondence though).
+ * @todo Consider making some member functions protected
+ */
+
+class HTMLPurifier_HTMLModule
+{
+
+    // -- Overloadable ----------------------------------------------------
+
+    /**
+     * Short unique string identifier of the module.
+     * @type string
+     */
+    public $name;
+
+    /**
+     * Informally, a list of elements this module changes.
+     * Not used in any significant way.
+     * @type array
+     */
+    public $elements = array();
+
+    /**
+     * Associative array of element names to element definitions.
+     * Some definitions may be incomplete, to be merged in later
+     * with the full definition.
+     * @type array
+     */
+    public $info = array();
+
+    /**
+     * Associative array of content set names to content set additions.
+     * This is commonly used to, say, add an A element to the Inline
+     * content set. This corresponds to an internal variable $content_sets
+     * and NOT info_content_sets member variable of HTMLDefinition.
+     * @type array
+     */
+    public $content_sets = array();
+
+    /**
+     * Associative array of attribute collection names to attribute
+     * collection additions. More rarely used for adding attributes to
+     * the global collections. Example is the StyleAttribute module adding
+     * the style attribute to the Core. Corresponds to HTMLDefinition's
+     * attr_collections->info, since the object's data is only info,
+     * with extra behavior associated with it.
+     * @type array
+     */
+    public $attr_collections = array();
+
+    /**
+     * Associative array of deprecated tag name to HTMLPurifier_TagTransform.
+     * @type array
+     */
+    public $info_tag_transform = array();
+
+    /**
+     * List of HTMLPurifier_AttrTransform to be performed before validation.
+     * @type array
+     */
+    public $info_attr_transform_pre = array();
+
+    /**
+     * List of HTMLPurifier_AttrTransform to be performed after validation.
+     * @type array
+     */
+    public $info_attr_transform_post = array();
+
+    /**
+     * List of HTMLPurifier_Injector to be performed during well-formedness fixing.
+     * An injector will only be invoked if all of it's pre-requisites are met;
+     * if an injector fails setup, there will be no error; it will simply be
+     * silently disabled.
+     * @type array
+     */
+    public $info_injector = array();
+
+    /**
+     * Boolean flag that indicates whether or not getChildDef is implemented.
+     * For optimization reasons: may save a call to a function. Be sure
+     * to set it if you do implement getChildDef(), otherwise it will have
+     * no effect!
+     * @type bool
+     */
+    public $defines_child_def = false;
+
+    /**
+     * Boolean flag whether or not this module is safe. If it is not safe, all
+     * of its members are unsafe. Modules are safe by default (this might be
+     * slightly dangerous, but it doesn't make much sense to force HTML Purifier,
+     * which is based off of safe HTML, to explicitly say, "This is safe," even
+     * though there are modules which are "unsafe")
+     *
+     * @type bool
+     * @note Previously, safety could be applied at an element level granularity.
+     *       We've removed this ability, so in order to add "unsafe" elements
+     *       or attributes, a dedicated module with this property set to false
+     *       must be used.
+     */
+    public $safe = true;
+
+    /**
+     * Retrieves a proper HTMLPurifier_ChildDef subclass based on
+     * content_model and content_model_type member variables of
+     * the HTMLPurifier_ElementDef class. There is a similar function
+     * in HTMLPurifier_HTMLDefinition.
+     * @param HTMLPurifier_ElementDef $def
+     * @return HTMLPurifier_ChildDef subclass
+     */
+    public function getChildDef($def)
+    {
+        return false;
+    }
+
+    // -- Convenience -----------------------------------------------------
+
+    /**
+     * Convenience function that sets up a new element
+     * @param string $element Name of element to add
+     * @param string|bool $type What content set should element be registered to?
+     *              Set as false to skip this step.
+     * @param string|HTMLPurifier_ChildDef $contents Allowed children in form of:
+     *              "$content_model_type: $content_model"
+     * @param array|string $attr_includes What attribute collections to register to
+     *              element?
+     * @param array $attr What unique attributes does the element define?
+     * @see HTMLPurifier_ElementDef:: for in-depth descriptions of these parameters.
+     * @return HTMLPurifier_ElementDef Created element definition object, so you
+     *         can set advanced parameters
+     */
+    public function addElement($element, $type, $contents, $attr_includes = array(), $attr = array())
+    {
+        $this->elements[] = $element;
+        // parse content_model
+        list($content_model_type, $content_model) = $this->parseContents($contents);
+        // merge in attribute inclusions
+        $this->mergeInAttrIncludes($attr, $attr_includes);
+        // add element to content sets
+        if ($type) {
+            $this->addElementToContentSet($element, $type);
+        }
+        // create element
+        $this->info[$element] = HTMLPurifier_ElementDef::create(
+            $content_model,
+            $content_model_type,
+            $attr
+        );
+        // literal object $contents means direct child manipulation
+        if (!is_string($contents)) {
+            $this->info[$element]->child = $contents;
+        }
+        return $this->info[$element];
+    }
+
+    /**
+     * Convenience function that creates a totally blank, non-standalone
+     * element.
+     * @param string $element Name of element to create
+     * @return HTMLPurifier_ElementDef Created element
+     */
+    public function addBlankElement($element)
+    {
+        if (!isset($this->info[$element])) {
+            $this->elements[] = $element;
+            $this->info[$element] = new HTMLPurifier_ElementDef();
+            $this->info[$element]->standalone = false;
+        } else {
+            trigger_error("Definition for $element already exists in module, cannot redefine");
+        }
+        return $this->info[$element];
+    }
+
+    /**
+     * Convenience function that registers an element to a content set
+     * @param string $element Element to register
+     * @param string $type Name content set (warning: case sensitive, usually upper-case
+     *        first letter)
+     */
+    public function addElementToContentSet($element, $type)
+    {
+        if (!isset($this->content_sets[$type])) {
+            $this->content_sets[$type] = '';
+        } else {
+            $this->content_sets[$type] .= ' | ';
+        }
+        $this->content_sets[$type] .= $element;
+    }
+
+    /**
+     * Convenience function that transforms single-string contents
+     * into separate content model and content model type
+     * @param string $contents Allowed children in form of:
+     *                  "$content_model_type: $content_model"
+     * @return array
+     * @note If contents is an object, an array of two nulls will be
+     *       returned, and the callee needs to take the original $contents
+     *       and use it directly.
+     */
+    public function parseContents($contents)
+    {
+        if (!is_string($contents)) {
+            return array(null, null);
+        } // defer
+        switch ($contents) {
+            // check for shorthand content model forms
+            case 'Empty':
+                return array('empty', '');
+            case 'Inline':
+                return array('optional', 'Inline | #PCDATA');
+            case 'Flow':
+                return array('optional', 'Flow | #PCDATA');
+        }
+        list($content_model_type, $content_model) = explode(':', $contents);
+        $content_model_type = strtolower(trim($content_model_type));
+        $content_model = trim($content_model);
+        return array($content_model_type, $content_model);
+    }
+
+    /**
+     * Convenience function that merges a list of attribute includes into
+     * an attribute array.
+     * @param array $attr Reference to attr array to modify
+     * @param array $attr_includes Array of includes / string include to merge in
+     */
+    public function mergeInAttrIncludes(&$attr, $attr_includes)
+    {
+        if (!is_array($attr_includes)) {
+            if (empty($attr_includes)) {
+                $attr_includes = array();
+            } else {
+                $attr_includes = array($attr_includes);
+            }
+        }
+        $attr[0] = $attr_includes;
+    }
+
+    /**
+     * Convenience function that generates a lookup table with boolean
+     * true as value.
+     * @param string $list List of values to turn into a lookup
+     * @note You can also pass an arbitrary number of arguments in
+     *       place of the regular argument
+     * @return array array equivalent of list
+     */
+    public function makeLookup($list)
+    {
+        if (is_string($list)) {
+            $list = func_get_args();
+        }
+        $ret = array();
+        foreach ($list as $value) {
+            if (is_null($value)) {
+                continue;
+            }
+            $ret[$value] = true;
+        }
+        return $ret;
+    }
+
+    /**
+     * Lazy load construction of the module after determining whether
+     * or not it's needed, and also when a finalized configuration object
+     * is available.
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+    }
+}
+
+
+
+
+
+class HTMLPurifier_HTMLModuleManager
+{
+
+    /**
+     * @type HTMLPurifier_DoctypeRegistry
+     */
+    public $doctypes;
+
+    /**
+     * Instance of current doctype.
+     * @type string
+     */
+    public $doctype;
+
+    /**
+     * @type HTMLPurifier_AttrTypes
+     */
+    public $attrTypes;
+
+    /**
+     * Active instances of modules for the specified doctype are
+     * indexed, by name, in this array.
+     * @type HTMLPurifier_HTMLModule[]
+     */
+    public $modules = array();
+
+    /**
+     * Array of recognized HTMLPurifier_HTMLModule instances,
+     * indexed by module's class name. This array is usually lazy loaded, but a
+     * user can overload a module by pre-emptively registering it.
+     * @type HTMLPurifier_HTMLModule[]
+     */
+    public $registeredModules = array();
+
+    /**
+     * List of extra modules that were added by the user
+     * using addModule(). These get unconditionally merged into the current doctype, whatever
+     * it may be.
+     * @type HTMLPurifier_HTMLModule[]
+     */
+    public $userModules = array();
+
+    /**
+     * Associative array of element name to list of modules that have
+     * definitions for the element; this array is dynamically filled.
+     * @type array
+     */
+    public $elementLookup = array();
+
+    /**
+     * List of prefixes we should use for registering small names.
+     * @type array
+     */
+    public $prefixes = array('HTMLPurifier_HTMLModule_');
+
+    /**
+     * @type HTMLPurifier_ContentSets
+     */
+    public $contentSets;
+
+    /**
+     * @type HTMLPurifier_AttrCollections
+     */
+    public $attrCollections;
+
+    /**
+     * If set to true, unsafe elements and attributes will be allowed.
+     * @type bool
+     */
+    public $trusted = false;
+
+    public function __construct()
+    {
+        // editable internal objects
+        $this->attrTypes = new HTMLPurifier_AttrTypes();
+        $this->doctypes  = new HTMLPurifier_DoctypeRegistry();
+
+        // setup basic modules
+        $common = array(
+            'CommonAttributes', 'Text', 'Hypertext', 'List',
+            'Presentation', 'Edit', 'Bdo', 'Tables', 'Image',
+            'StyleAttribute',
+            // Unsafe:
+            'Scripting', 'Object', 'Forms',
+            // Sorta legacy, but present in strict:
+            'Name',
+        );
+        $transitional = array('Legacy', 'Target', 'Iframe');
+        $xml = array('XMLCommonAttributes');
+        $non_xml = array('NonXMLCommonAttributes');
+
+        // setup basic doctypes
+        $this->doctypes->register(
+            'HTML 4.01 Transitional',
+            false,
+            array_merge($common, $transitional, $non_xml),
+            array('Tidy_Transitional', 'Tidy_Proprietary'),
+            array(),
+            '-//W3C//DTD HTML 4.01 Transitional//EN',
+            'http://www.w3.org/TR/html4/loose.dtd'
+        );
+
+        $this->doctypes->register(
+            'HTML 4.01 Strict',
+            false,
+            array_merge($common, $non_xml),
+            array('Tidy_Strict', 'Tidy_Proprietary', 'Tidy_Name'),
+            array(),
+            '-//W3C//DTD HTML 4.01//EN',
+            'http://www.w3.org/TR/html4/strict.dtd'
+        );
+
+        $this->doctypes->register(
+            'XHTML 1.0 Transitional',
+            true,
+            array_merge($common, $transitional, $xml, $non_xml),
+            array('Tidy_Transitional', 'Tidy_XHTML', 'Tidy_Proprietary', 'Tidy_Name'),
+            array(),
+            '-//W3C//DTD XHTML 1.0 Transitional//EN',
+            'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd'
+        );
+
+        $this->doctypes->register(
+            'XHTML 1.0 Strict',
+            true,
+            array_merge($common, $xml, $non_xml),
+            array('Tidy_Strict', 'Tidy_XHTML', 'Tidy_Strict', 'Tidy_Proprietary', 'Tidy_Name'),
+            array(),
+            '-//W3C//DTD XHTML 1.0 Strict//EN',
+            'http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd'
+        );
+
+        $this->doctypes->register(
+            'XHTML 1.1',
+            true,
+            // Iframe is a real XHTML 1.1 module, despite being
+            // "transitional"!
+            array_merge($common, $xml, array('Ruby', 'Iframe')),
+            array('Tidy_Strict', 'Tidy_XHTML', 'Tidy_Proprietary', 'Tidy_Strict', 'Tidy_Name'), // Tidy_XHTML1_1
+            array(),
+            '-//W3C//DTD XHTML 1.1//EN',
+            'http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd'
+        );
+
+    }
+
+    /**
+     * Registers a module to the recognized module list, useful for
+     * overloading pre-existing modules.
+     * @param $module Mixed: string module name, with or without
+     *                HTMLPurifier_HTMLModule prefix, or instance of
+     *                subclass of HTMLPurifier_HTMLModule.
+     * @param $overload Boolean whether or not to overload previous modules.
+     *                  If this is not set, and you do overload a module,
+     *                  HTML Purifier will complain with a warning.
+     * @note This function will not call autoload, you must instantiate
+     *       (and thus invoke) autoload outside the method.
+     * @note If a string is passed as a module name, different variants
+     *       will be tested in this order:
+     *          - Check for HTMLPurifier_HTMLModule_$name
+     *          - Check all prefixes with $name in order they were added
+     *          - Check for literal object name
+     *          - Throw fatal error
+     *       If your object name collides with an internal class, specify
+     *       your module manually. All modules must have been included
+     *       externally: registerModule will not perform inclusions for you!
+     */
+    public function registerModule($module, $overload = false)
+    {
+        if (is_string($module)) {
+            // attempt to load the module
+            $original_module = $module;
+            $ok = false;
+            foreach ($this->prefixes as $prefix) {
+                $module = $prefix . $original_module;
+                if (class_exists($module)) {
+                    $ok = true;
+                    break;
+                }
+            }
+            if (!$ok) {
+                $module = $original_module;
+                if (!class_exists($module)) {
+                    trigger_error(
+                        $original_module . ' module does not exist',
+                        E_USER_ERROR
+                    );
+                    return;
+                }
+            }
+            $module = new $module();
+        }
+        if (empty($module->name)) {
+            trigger_error('Module instance of ' . get_class($module) . ' must have name');
+            return;
+        }
+        if (!$overload && isset($this->registeredModules[$module->name])) {
+            trigger_error('Overloading ' . $module->name . ' without explicit overload parameter', E_USER_WARNING);
+        }
+        $this->registeredModules[$module->name] = $module;
+    }
+
+    /**
+     * Adds a module to the current doctype by first registering it,
+     * and then tacking it on to the active doctype
+     */
+    public function addModule($module)
+    {
+        $this->registerModule($module);
+        if (is_object($module)) {
+            $module = $module->name;
+        }
+        $this->userModules[] = $module;
+    }
+
+    /**
+     * Adds a class prefix that registerModule() will use to resolve a
+     * string name to a concrete class
+     */
+    public function addPrefix($prefix)
+    {
+        $this->prefixes[] = $prefix;
+    }
+
+    /**
+     * Performs processing on modules, after being called you may
+     * use getElement() and getElements()
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        $this->trusted = $config->get('HTML.Trusted');
+
+        // generate
+        $this->doctype = $this->doctypes->make($config);
+        $modules = $this->doctype->modules;
+
+        // take out the default modules that aren't allowed
+        $lookup = $config->get('HTML.AllowedModules');
+        $special_cases = $config->get('HTML.CoreModules');
+
+        if (is_array($lookup)) {
+            foreach ($modules as $k => $m) {
+                if (isset($special_cases[$m])) {
+                    continue;
+                }
+                if (!isset($lookup[$m])) {
+                    unset($modules[$k]);
+                }
+            }
+        }
+
+        // custom modules
+        if ($config->get('HTML.Proprietary')) {
+            $modules[] = 'Proprietary';
+        }
+        if ($config->get('HTML.SafeObject')) {
+            $modules[] = 'SafeObject';
+        }
+        if ($config->get('HTML.SafeEmbed')) {
+            $modules[] = 'SafeEmbed';
+        }
+        if ($config->get('HTML.SafeScripting') !== array()) {
+            $modules[] = 'SafeScripting';
+        }
+        if ($config->get('HTML.Nofollow')) {
+            $modules[] = 'Nofollow';
+        }
+        if ($config->get('HTML.TargetBlank')) {
+            $modules[] = 'TargetBlank';
+        }
+        // NB: HTML.TargetNoreferrer and HTML.TargetNoopener must be AFTER HTML.TargetBlank
+        // so that its post-attr-transform gets run afterwards.
+        if ($config->get('HTML.TargetNoreferrer')) {
+            $modules[] = 'TargetNoreferrer';
+        }
+        if ($config->get('HTML.TargetNoopener')) {
+            $modules[] = 'TargetNoopener';
+        }
+
+        // merge in custom modules
+        $modules = array_merge($modules, $this->userModules);
+
+        foreach ($modules as $module) {
+            $this->processModule($module);
+            $this->modules[$module]->setup($config);
+        }
+
+        foreach ($this->doctype->tidyModules as $module) {
+            $this->processModule($module);
+            $this->modules[$module]->setup($config);
+        }
+
+        // prepare any injectors
+        foreach ($this->modules as $module) {
+            $n = array();
+            foreach ($module->info_injector as $injector) {
+                if (!is_object($injector)) {
+                    $class = "HTMLPurifier_Injector_$injector";
+                    $injector = new $class;
+                }
+                $n[$injector->name] = $injector;
+            }
+            $module->info_injector = $n;
+        }
+
+        // setup lookup table based on all valid modules
+        foreach ($this->modules as $module) {
+            foreach ($module->info as $name => $def) {
+                if (!isset($this->elementLookup[$name])) {
+                    $this->elementLookup[$name] = array();
+                }
+                $this->elementLookup[$name][] = $module->name;
+            }
+        }
+
+        // note the different choice
+        $this->contentSets = new HTMLPurifier_ContentSets(
+            // content set assembly deals with all possible modules,
+            // not just ones deemed to be "safe"
+            $this->modules
+        );
+        $this->attrCollections = new HTMLPurifier_AttrCollections(
+            $this->attrTypes,
+            // there is no way to directly disable a global attribute,
+            // but using AllowedAttributes or simply not including
+            // the module in your custom doctype should be sufficient
+            $this->modules
+        );
+    }
+
+    /**
+     * Takes a module and adds it to the active module collection,
+     * registering it if necessary.
+     */
+    public function processModule($module)
+    {
+        if (!isset($this->registeredModules[$module]) || is_object($module)) {
+            $this->registerModule($module);
+        }
+        $this->modules[$module] = $this->registeredModules[$module];
+    }
+
+    /**
+     * Retrieves merged element definitions.
+     * @return Array of HTMLPurifier_ElementDef
+     */
+    public function getElements()
+    {
+        $elements = array();
+        foreach ($this->modules as $module) {
+            if (!$this->trusted && !$module->safe) {
+                continue;
+            }
+            foreach ($module->info as $name => $v) {
+                if (isset($elements[$name])) {
+                    continue;
+                }
+                $elements[$name] = $this->getElement($name);
+            }
+        }
+
+        // remove dud elements, this happens when an element that
+        // appeared to be safe actually wasn't
+        foreach ($elements as $n => $v) {
+            if ($v === false) {
+                unset($elements[$n]);
+            }
+        }
+
+        return $elements;
+
+    }
+
+    /**
+     * Retrieves a single merged element definition
+     * @param string $name Name of element
+     * @param bool $trusted Boolean trusted overriding parameter: set to true
+     *                 if you want the full version of an element
+     * @return HTMLPurifier_ElementDef Merged HTMLPurifier_ElementDef
+     * @note You may notice that modules are getting iterated over twice (once
+     *       in getElements() and once here). This
+     *       is because
+     */
+    public function getElement($name, $trusted = null)
+    {
+        if (!isset($this->elementLookup[$name])) {
+            return false;
+        }
+
+        // setup global state variables
+        $def = false;
+        if ($trusted === null) {
+            $trusted = $this->trusted;
+        }
+
+        // iterate through each module that has registered itself to this
+        // element
+        foreach ($this->elementLookup[$name] as $module_name) {
+            $module = $this->modules[$module_name];
+
+            // refuse to create/merge from a module that is deemed unsafe--
+            // pretend the module doesn't exist--when trusted mode is not on.
+            if (!$trusted && !$module->safe) {
+                continue;
+            }
+
+            // clone is used because, ideally speaking, the original
+            // definition should not be modified. Usually, this will
+            // make no difference, but for consistency's sake
+            $new_def = clone $module->info[$name];
+
+            if (!$def && $new_def->standalone) {
+                $def = $new_def;
+            } elseif ($def) {
+                // This will occur even if $new_def is standalone. In practice,
+                // this will usually result in a full replacement.
+                $def->mergeIn($new_def);
+            } else {
+                // :TODO:
+                // non-standalone definitions that don't have a standalone
+                // to merge into could be deferred to the end
+                // HOWEVER, it is perfectly valid for a non-standalone
+                // definition to lack a standalone definition, even
+                // after all processing: this allows us to safely
+                // specify extra attributes for elements that may not be
+                // enabled all in one place.  In particular, this might
+                // be the case for trusted elements.  WARNING: care must
+                // be taken that the /extra/ definitions are all safe.
+                continue;
+            }
+
+            // attribute value expansions
+            $this->attrCollections->performInclusions($def->attr);
+            $this->attrCollections->expandIdentifiers($def->attr, $this->attrTypes);
+
+            // descendants_are_inline, for ChildDef_Chameleon
+            if (is_string($def->content_model) &&
+                strpos($def->content_model, 'Inline') !== false) {
+                if ($name != 'del' && $name != 'ins') {
+                    // this is for you, ins/del
+                    $def->descendants_are_inline = true;
+                }
+            }
+
+            $this->contentSets->generateChildDef($def, $module);
+        }
+
+        // This can occur if there is a blank definition, but no base to
+        // mix it in with
+        if (!$def) {
+            return false;
+        }
+
+        // add information on required attributes
+        foreach ($def->attr as $attr_name => $attr_def) {
+            if ($attr_def->required) {
+                $def->required_attr[] = $attr_name;
+            }
+        }
+        return $def;
+    }
+}
+
+
+
+
+
+/**
+ * Component of HTMLPurifier_AttrContext that accumulates IDs to prevent dupes
+ * @note In Slashdot-speak, dupe means duplicate.
+ * @note The default constructor does not accept $config or $context objects:
+ *       use must use the static build() factory method to perform initialization.
+ */
+class HTMLPurifier_IDAccumulator
+{
+
+    /**
+     * Lookup table of IDs we've accumulated.
+     * @public
+     */
+    public $ids = array();
+
+    /**
+     * Builds an IDAccumulator, also initializing the default blacklist
+     * @param HTMLPurifier_Config $config Instance of HTMLPurifier_Config
+     * @param HTMLPurifier_Context $context Instance of HTMLPurifier_Context
+     * @return HTMLPurifier_IDAccumulator Fully initialized HTMLPurifier_IDAccumulator
+     */
+    public static function build($config, $context)
+    {
+        $id_accumulator = new HTMLPurifier_IDAccumulator();
+        $id_accumulator->load($config->get('Attr.IDBlacklist'));
+        return $id_accumulator;
+    }
+
+    /**
+     * Add an ID to the lookup table.
+     * @param string $id ID to be added.
+     * @return bool status, true if success, false if there's a dupe
+     */
+    public function add($id)
+    {
+        if (isset($this->ids[$id])) {
+            return false;
+        }
+        return $this->ids[$id] = true;
+    }
+
+    /**
+     * Load a list of IDs into the lookup table
+     * @param $array_of_ids Array of IDs to load
+     * @note This function doesn't care about duplicates
+     */
+    public function load($array_of_ids)
+    {
+        foreach ($array_of_ids as $id) {
+            $this->ids[$id] = true;
+        }
+    }
+}
+
+
+
+
+
+/**
+ * Injects tokens into the document while parsing for well-formedness.
+ * This enables "formatter-like" functionality such as auto-paragraphing,
+ * smiley-ification and linkification to take place.
+ *
+ * A note on how handlers create changes; this is done by assigning a new
+ * value to the $token reference. These values can take a variety of forms and
+ * are best described HTMLPurifier_Strategy_MakeWellFormed->processToken()
+ * documentation.
+ *
+ * @todo Allow injectors to request a re-run on their output. This
+ *       would help if an operation is recursive.
+ */
+abstract class HTMLPurifier_Injector
+{
+
+    /**
+     * Advisory name of injector, this is for friendly error messages.
+     * @type string
+     */
+    public $name;
+
+    /**
+     * @type HTMLPurifier_HTMLDefinition
+     */
+    protected $htmlDefinition;
+
+    /**
+     * Reference to CurrentNesting variable in Context. This is an array
+     * list of tokens that we are currently "inside"
+     * @type array
+     */
+    protected $currentNesting;
+
+    /**
+     * Reference to current token.
+     * @type HTMLPurifier_Token
+     */
+    protected $currentToken;
+
+    /**
+     * Reference to InputZipper variable in Context.
+     * @type HTMLPurifier_Zipper
+     */
+    protected $inputZipper;
+
+    /**
+     * Array of elements and attributes this injector creates and therefore
+     * need to be allowed by the definition. Takes form of
+     * array('element' => array('attr', 'attr2'), 'element2')
+     * @type array
+     */
+    public $needed = array();
+
+    /**
+     * Number of elements to rewind backwards (relative).
+     * @type bool|int
+     */
+    protected $rewindOffset = false;
+
+    /**
+     * Rewind to a spot to re-perform processing. This is useful if you
+     * deleted a node, and now need to see if this change affected any
+     * earlier nodes. Rewinding does not affect other injectors, and can
+     * result in infinite loops if not used carefully.
+     * @param bool|int $offset
+     * @warning HTML Purifier will prevent you from fast-forwarding with this
+     *          function.
+     */
+    public function rewindOffset($offset)
+    {
+        $this->rewindOffset = $offset;
+    }
+
+    /**
+     * Retrieves rewind offset, and then unsets it.
+     * @return bool|int
+     */
+    public function getRewindOffset()
+    {
+        $r = $this->rewindOffset;
+        $this->rewindOffset = false;
+        return $r;
+    }
+
+    /**
+     * Prepares the injector by giving it the config and context objects:
+     * this allows references to important variables to be made within
+     * the injector. This function also checks if the HTML environment
+     * will work with the Injector (see checkNeeded()).
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string Boolean false if success, string of missing needed element/attribute if failure
+     */
+    public function prepare($config, $context)
+    {
+        $this->htmlDefinition = $config->getHTMLDefinition();
+        // Even though this might fail, some unit tests ignore this and
+        // still test checkNeeded, so be careful. Maybe get rid of that
+        // dependency.
+        $result = $this->checkNeeded($config);
+        if ($result !== false) {
+            return $result;
+        }
+        $this->currentNesting =& $context->get('CurrentNesting');
+        $this->currentToken   =& $context->get('CurrentToken');
+        $this->inputZipper    =& $context->get('InputZipper');
+        return false;
+    }
+
+    /**
+     * This function checks if the HTML environment
+     * will work with the Injector: if p tags are not allowed, the
+     * Auto-Paragraphing injector should not be enabled.
+     * @param HTMLPurifier_Config $config
+     * @return bool|string Boolean false if success, string of missing needed element/attribute if failure
+     */
+    public function checkNeeded($config)
+    {
+        $def = $config->getHTMLDefinition();
+        foreach ($this->needed as $element => $attributes) {
+            if (is_int($element)) {
+                $element = $attributes;
+            }
+            if (!isset($def->info[$element])) {
+                return $element;
+            }
+            if (!is_array($attributes)) {
+                continue;
+            }
+            foreach ($attributes as $name) {
+                if (!isset($def->info[$element]->attr[$name])) {
+                    return "$element.$name";
+                }
+            }
+        }
+        return false;
+    }
+
+    /**
+     * Tests if the context node allows a certain element
+     * @param string $name Name of element to test for
+     * @return bool True if element is allowed, false if it is not
+     */
+    public function allowsElement($name)
+    {
+        if (!empty($this->currentNesting)) {
+            $parent_token = array_pop($this->currentNesting);
+            $this->currentNesting[] = $parent_token;
+            $parent = $this->htmlDefinition->info[$parent_token->name];
+        } else {
+            $parent = $this->htmlDefinition->info_parent_def;
+        }
+        if (!isset($parent->child->elements[$name]) || isset($parent->excludes[$name])) {
+            return false;
+        }
+        // check for exclusion
+        if (!empty($this->currentNesting)) {
+            for ($i = count($this->currentNesting) - 2; $i >= 0; $i--) {
+                $node = $this->currentNesting[$i];
+                $def  = $this->htmlDefinition->info[$node->name];
+                if (isset($def->excludes[$name])) {
+                    return false;
+                }
+            }
+        }
+        return true;
+    }
+
+    /**
+     * Iterator function, which starts with the next token and continues until
+     * you reach the end of the input tokens.
+     * @warning Please prevent previous references from interfering with this
+     *          functions by setting $i = null beforehand!
+     * @param int $i Current integer index variable for inputTokens
+     * @param HTMLPurifier_Token $current Current token variable.
+     *          Do NOT use $token, as that variable is also a reference
+     * @return bool
+     */
+    protected function forward(&$i, &$current)
+    {
+        if ($i === null) {
+            $i = count($this->inputZipper->back) - 1;
+        } else {
+            $i--;
+        }
+        if ($i < 0) {
+            return false;
+        }
+        $current = $this->inputZipper->back[$i];
+        return true;
+    }
+
+    /**
+     * Similar to _forward, but accepts a third parameter $nesting (which
+     * should be initialized at 0) and stops when we hit the end tag
+     * for the node $this->inputIndex starts in.
+     * @param int $i Current integer index variable for inputTokens
+     * @param HTMLPurifier_Token $current Current token variable.
+     *          Do NOT use $token, as that variable is also a reference
+     * @param int $nesting
+     * @return bool
+     */
+    protected function forwardUntilEndToken(&$i, &$current, &$nesting)
+    {
+        $result = $this->forward($i, $current);
+        if (!$result) {
+            return false;
+        }
+        if ($nesting === null) {
+            $nesting = 0;
+        }
+        if ($current instanceof HTMLPurifier_Token_Start) {
+            $nesting++;
+        } elseif ($current instanceof HTMLPurifier_Token_End) {
+            if ($nesting <= 0) {
+                return false;
+            }
+            $nesting--;
+        }
+        return true;
+    }
+
+    /**
+     * Iterator function, starts with the previous token and continues until
+     * you reach the beginning of input tokens.
+     * @warning Please prevent previous references from interfering with this
+     *          functions by setting $i = null beforehand!
+     * @param int $i Current integer index variable for inputTokens
+     * @param HTMLPurifier_Token $current Current token variable.
+     *          Do NOT use $token, as that variable is also a reference
+     * @return bool
+     */
+    protected function backward(&$i, &$current)
+    {
+        if ($i === null) {
+            $i = count($this->inputZipper->front) - 1;
+        } else {
+            $i--;
+        }
+        if ($i < 0) {
+            return false;
+        }
+        $current = $this->inputZipper->front[$i];
+        return true;
+    }
+
+    /**
+     * Handler that is called when a text token is processed
+     */
+    public function handleText(&$token)
+    {
+    }
+
+    /**
+     * Handler that is called when a start or empty token is processed
+     */
+    public function handleElement(&$token)
+    {
+    }
+
+    /**
+     * Handler that is called when an end token is processed
+     */
+    public function handleEnd(&$token)
+    {
+        $this->notifyEnd($token);
+    }
+
+    /**
+     * Notifier that is called when an end token is processed
+     * @param HTMLPurifier_Token $token Current token variable.
+     * @note This differs from handlers in that the token is read-only
+     * @deprecated
+     */
+    public function notifyEnd($token)
+    {
+    }
+}
+
+
+
+
+
+/**
+ * Represents a language and defines localizable string formatting and
+ * other functions, as well as the localized messages for HTML Purifier.
+ */
+class HTMLPurifier_Language
+{
+
+    /**
+     * ISO 639 language code of language. Prefers shortest possible version.
+     * @type string
+     */
+    public $code = 'en';
+
+    /**
+     * Fallback language code.
+     * @type bool|string
+     */
+    public $fallback = false;
+
+    /**
+     * Array of localizable messages.
+     * @type array
+     */
+    public $messages = array();
+
+    /**
+     * Array of localizable error codes.
+     * @type array
+     */
+    public $errorNames = array();
+
+    /**
+     * True if no message file was found for this language, so English
+     * is being used instead. Check this if you'd like to notify the
+     * user that they've used a non-supported language.
+     * @type bool
+     */
+    public $error = false;
+
+    /**
+     * Has the language object been loaded yet?
+     * @type bool
+     * @todo Make it private, fix usage in HTMLPurifier_LanguageTest
+     */
+    public $_loaded = false;
+
+    /**
+     * @type HTMLPurifier_Config
+     */
+    protected $config;
+
+    /**
+     * @type HTMLPurifier_Context
+     */
+    protected $context;
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     */
+    public function __construct($config, $context)
+    {
+        $this->config  = $config;
+        $this->context = $context;
+    }
+
+    /**
+     * Loads language object with necessary info from factory cache
+     * @note This is a lazy loader
+     */
+    public function load()
+    {
+        if ($this->_loaded) {
+            return;
+        }
+        $factory = HTMLPurifier_LanguageFactory::instance();
+        $factory->loadLanguage($this->code);
+        foreach ($factory->keys as $key) {
+            $this->$key = $factory->cache[$this->code][$key];
+        }
+        $this->_loaded = true;
+    }
+
+    /**
+     * Retrieves a localised message.
+     * @param string $key string identifier of message
+     * @return string localised message
+     */
+    public function getMessage($key)
+    {
+        if (!$this->_loaded) {
+            $this->load();
+        }
+        if (!isset($this->messages[$key])) {
+            return "[$key]";
+        }
+        return $this->messages[$key];
+    }
+
+    /**
+     * Retrieves a localised error name.
+     * @param int $int error number, corresponding to PHP's error reporting
+     * @return string localised message
+     */
+    public function getErrorName($int)
+    {
+        if (!$this->_loaded) {
+            $this->load();
+        }
+        if (!isset($this->errorNames[$int])) {
+            return "[Error: $int]";
+        }
+        return $this->errorNames[$int];
+    }
+
+    /**
+     * Converts an array list into a string readable representation
+     * @param array $array
+     * @return string
+     */
+    public function listify($array)
+    {
+        $sep      = $this->getMessage('Item separator');
+        $sep_last = $this->getMessage('Item separator last');
+        $ret = '';
+        for ($i = 0, $c = count($array); $i < $c; $i++) {
+            if ($i == 0) {
+            } elseif ($i + 1 < $c) {
+                $ret .= $sep;
+            } else {
+                $ret .= $sep_last;
+            }
+            $ret .= $array[$i];
+        }
+        return $ret;
+    }
+
+    /**
+     * Formats a localised message with passed parameters
+     * @param string $key string identifier of message
+     * @param array $args Parameters to substitute in
+     * @return string localised message
+     * @todo Implement conditionals? Right now, some messages make
+     *     reference to line numbers, but those aren't always available
+     */
+    public function formatMessage($key, $args = array())
+    {
+        if (!$this->_loaded) {
+            $this->load();
+        }
+        if (!isset($this->messages[$key])) {
+            return "[$key]";
+        }
+        $raw = $this->messages[$key];
+        $subst = array();
+        $generator = false;
+        foreach ($args as $i => $value) {
+            if (is_object($value)) {
+                if ($value instanceof HTMLPurifier_Token) {
+                    // factor this out some time
+                    if (!$generator) {
+                        $generator = $this->context->get('Generator');
+                    }
+                    if (isset($value->name)) {
+                        $subst['$'.$i.'.Name'] = $value->name;
+                    }
+                    if (isset($value->data)) {
+                        $subst['$'.$i.'.Data'] = $value->data;
+                    }
+                    $subst['$'.$i.'.Compact'] =
+                    $subst['$'.$i.'.Serialized'] = $generator->generateFromToken($value);
+                    // a more complex algorithm for compact representation
+                    // could be introduced for all types of tokens. This
+                    // may need to be factored out into a dedicated class
+                    if (!empty($value->attr)) {
+                        $stripped_token = clone $value;
+                        $stripped_token->attr = array();
+                        $subst['$'.$i.'.Compact'] = $generator->generateFromToken($stripped_token);
+                    }
+                    $subst['$'.$i.'.Line'] = $value->line ? $value->line : 'unknown';
+                }
+                continue;
+            } elseif (is_array($value)) {
+                $keys = array_keys($value);
+                if (array_keys($keys) === $keys) {
+                    // list
+                    $subst['$'.$i] = $this->listify($value);
+                } else {
+                    // associative array
+                    // no $i implementation yet, sorry
+                    $subst['$'.$i.'.Keys'] = $this->listify($keys);
+                    $subst['$'.$i.'.Values'] = $this->listify(array_values($value));
+                }
+                continue;
+            }
+            $subst['$' . $i] = $value;
+        }
+        return strtr($raw, $subst);
+    }
+}
+
+
+
+
+
+/**
+ * Class responsible for generating HTMLPurifier_Language objects, managing
+ * caching and fallbacks.
+ * @note Thanks to MediaWiki for the general logic, although this version
+ *       has been entirely rewritten
+ * @todo Serialized cache for languages
+ */
+class HTMLPurifier_LanguageFactory
+{
+
+    /**
+     * Cache of language code information used to load HTMLPurifier_Language objects.
+     * Structure is: $factory->cache[$language_code][$key] = $value
+     * @type array
+     */
+    public $cache;
+
+    /**
+     * Valid keys in the HTMLPurifier_Language object. Designates which
+     * variables to slurp out of a message file.
+     * @type array
+     */
+    public $keys = array('fallback', 'messages', 'errorNames');
+
+    /**
+     * Instance to validate language codes.
+     * @type HTMLPurifier_AttrDef_Lang
+     *
+     */
+    protected $validator;
+
+    /**
+     * Cached copy of dirname(__FILE__), directory of current file without
+     * trailing slash.
+     * @type string
+     */
+    protected $dir;
+
+    /**
+     * Keys whose contents are a hash map and can be merged.
+     * @type array
+     */
+    protected $mergeable_keys_map = array('messages' => true, 'errorNames' => true);
+
+    /**
+     * Keys whose contents are a list and can be merged.
+     * @value array lookup
+     */
+    protected $mergeable_keys_list = array();
+
+    /**
+     * Retrieve sole instance of the factory.
+     * @param HTMLPurifier_LanguageFactory $prototype Optional prototype to overload sole instance with,
+     *                   or bool true to reset to default factory.
+     * @return HTMLPurifier_LanguageFactory
+     */
+    public static function instance($prototype = null)
+    {
+        static $instance = null;
+        if ($prototype !== null) {
+            $instance = $prototype;
+        } elseif ($instance === null || $prototype == true) {
+            $instance = new HTMLPurifier_LanguageFactory();
+            $instance->setup();
+        }
+        return $instance;
+    }
+
+    /**
+     * Sets up the singleton, much like a constructor
+     * @note Prevents people from getting this outside of the singleton
+     */
+    public function setup()
+    {
+        $this->validator = new HTMLPurifier_AttrDef_Lang();
+        $this->dir = HTMLPURIFIER_PREFIX . '/HTMLPurifier';
+    }
+
+    /**
+     * Creates a language object, handles class fallbacks
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @param bool|string $code Code to override configuration with. Private parameter.
+     * @return HTMLPurifier_Language
+     */
+    public function create($config, $context, $code = false)
+    {
+        // validate language code
+        if ($code === false) {
+            $code = $this->validator->validate(
+                $config->get('Core.Language'),
+                $config,
+                $context
+            );
+        } else {
+            $code = $this->validator->validate($code, $config, $context);
+        }
+        if ($code === false) {
+            $code = 'en'; // malformed code becomes English
+        }
+
+        $pcode = str_replace('-', '_', $code); // make valid PHP classname
+        static $depth = 0; // recursion protection
+
+        if ($code == 'en') {
+            $lang = new HTMLPurifier_Language($config, $context);
+        } else {
+            $class = 'HTMLPurifier_Language_' . $pcode;
+            $file  = $this->dir . '/Language/classes/' . $code . '.php';
+            if (file_exists($file) || class_exists($class, false)) {
+                $lang = new $class($config, $context);
+            } else {
+                // Go fallback
+                $raw_fallback = $this->getFallbackFor($code);
+                $fallback = $raw_fallback ? $raw_fallback : 'en';
+                $depth++;
+                $lang = $this->create($config, $context, $fallback);
+                if (!$raw_fallback) {
+                    $lang->error = true;
+                }
+                $depth--;
+            }
+        }
+        $lang->code = $code;
+        return $lang;
+    }
+
+    /**
+     * Returns the fallback language for language
+     * @note Loads the original language into cache
+     * @param string $code language code
+     * @return string|bool
+     */
+    public function getFallbackFor($code)
+    {
+        $this->loadLanguage($code);
+        return $this->cache[$code]['fallback'];
+    }
+
+    /**
+     * Loads language into the cache, handles message file and fallbacks
+     * @param string $code language code
+     */
+    public function loadLanguage($code)
+    {
+        static $languages_seen = array(); // recursion guard
+
+        // abort if we've already loaded it
+        if (isset($this->cache[$code])) {
+            return;
+        }
+
+        // generate filename
+        $filename = $this->dir . '/Language/messages/' . $code . '.php';
+
+        // default fallback : may be overwritten by the ensuing include
+        $fallback = ($code != 'en') ? 'en' : false;
+
+        // load primary localisation
+        if (!file_exists($filename)) {
+            // skip the include: will rely solely on fallback
+            $filename = $this->dir . '/Language/messages/en.php';
+            $cache = array();
+        } else {
+            include $filename;
+            $cache = compact($this->keys);
+        }
+
+        // load fallback localisation
+        if (!empty($fallback)) {
+
+            // infinite recursion guard
+            if (isset($languages_seen[$code])) {
+                trigger_error(
+                    'Circular fallback reference in language ' .
+                    $code,
+                    E_USER_ERROR
+                );
+                $fallback = 'en';
+            }
+            $language_seen[$code] = true;
+
+            // load the fallback recursively
+            $this->loadLanguage($fallback);
+            $fallback_cache = $this->cache[$fallback];
+
+            // merge fallback with current language
+            foreach ($this->keys as $key) {
+                if (isset($cache[$key]) && isset($fallback_cache[$key])) {
+                    if (isset($this->mergeable_keys_map[$key])) {
+                        $cache[$key] = $cache[$key] + $fallback_cache[$key];
+                    } elseif (isset($this->mergeable_keys_list[$key])) {
+                        $cache[$key] = array_merge($fallback_cache[$key], $cache[$key]);
+                    }
+                } else {
+                    $cache[$key] = $fallback_cache[$key];
+                }
+            }
+        }
+
+        // save to cache for later retrieval
+        $this->cache[$code] = $cache;
+        return;
+    }
+}
+
+
+
+
+
+/**
+ * Represents a measurable length, with a string numeric magnitude
+ * and a unit. This object is immutable.
+ */
+class HTMLPurifier_Length
+{
+
+    /**
+     * String numeric magnitude.
+     * @type string
+     */
+    protected $n;
+
+    /**
+     * String unit. False is permitted if $n = 0.
+     * @type string|bool
+     */
+    protected $unit;
+
+    /**
+     * Whether or not this length is valid. Null if not calculated yet.
+     * @type bool
+     */
+    protected $isValid;
+
+    /**
+     * Array Lookup array of units recognized by CSS 3
+     * @type array
+     */
+    protected static $allowedUnits = array(
+        'em' => true, 'ex' => true, 'px' => true, 'in' => true,
+        'cm' => true, 'mm' => true, 'pt' => true, 'pc' => true,
+        'ch' => true, 'rem' => true, 'vw' => true, 'vh' => true,
+        'vmin' => true, 'vmax' => true
+    );
+
+    /**
+     * @param string $n Magnitude
+     * @param bool|string $u Unit
+     */
+    public function __construct($n = '0', $u = false)
+    {
+        $this->n = (string) $n;
+        $this->unit = $u !== false ? (string) $u : false;
+    }
+
+    /**
+     * @param string $s Unit string, like '2em' or '3.4in'
+     * @return HTMLPurifier_Length
+     * @warning Does not perform validation.
+     */
+    public static function make($s)
+    {
+        if ($s instanceof HTMLPurifier_Length) {
+            return $s;
+        }
+        $n_length = strspn($s, '1234567890.+-');
+        $n = substr($s, 0, $n_length);
+        $unit = substr($s, $n_length);
+        if ($unit === '') {
+            $unit = false;
+        }
+        return new HTMLPurifier_Length($n, $unit);
+    }
+
+    /**
+     * Validates the number and unit.
+     * @return bool
+     */
+    protected function validate()
+    {
+        // Special case:
+        if ($this->n === '+0' || $this->n === '-0') {
+            $this->n = '0';
+        }
+        if ($this->n === '0' && $this->unit === false) {
+            return true;
+        }
+        if (!ctype_lower($this->unit)) {
+            $this->unit = strtolower($this->unit);
+        }
+        if (!isset(HTMLPurifier_Length::$allowedUnits[$this->unit])) {
+            return false;
+        }
+        // Hack:
+        $def = new HTMLPurifier_AttrDef_CSS_Number();
+        $result = $def->validate($this->n, false, false);
+        if ($result === false) {
+            return false;
+        }
+        $this->n = $result;
+        return true;
+    }
+
+    /**
+     * Returns string representation of number.
+     * @return string
+     */
+    public function toString()
+    {
+        if (!$this->isValid()) {
+            return false;
+        }
+        return $this->n . $this->unit;
+    }
+
+    /**
+     * Retrieves string numeric magnitude.
+     * @return string
+     */
+    public function getN()
+    {
+        return $this->n;
+    }
+
+    /**
+     * Retrieves string unit.
+     * @return string
+     */
+    public function getUnit()
+    {
+        return $this->unit;
+    }
+
+    /**
+     * Returns true if this length unit is valid.
+     * @return bool
+     */
+    public function isValid()
+    {
+        if ($this->isValid === null) {
+            $this->isValid = $this->validate();
+        }
+        return $this->isValid;
+    }
+
+    /**
+     * Compares two lengths, and returns 1 if greater, -1 if less and 0 if equal.
+     * @param HTMLPurifier_Length $l
+     * @return int
+     * @warning If both values are too large or small, this calculation will
+     *          not work properly
+     */
+    public function compareTo($l)
+    {
+        if ($l === false) {
+            return false;
+        }
+        if ($l->unit !== $this->unit) {
+            $converter = new HTMLPurifier_UnitConverter();
+            $l = $converter->convert($l, $this->unit);
+            if ($l === false) {
+                return false;
+            }
+        }
+        return $this->n - $l->n;
+    }
+}
+
+
+
+
+
+/**
+ * Forgivingly lexes HTML (SGML-style) markup into tokens.
+ *
+ * A lexer parses a string of SGML-style markup and converts them into
+ * corresponding tokens.  It doesn't check for well-formedness, although its
+ * internal mechanism may make this automatic (such as the case of
+ * HTMLPurifier_Lexer_DOMLex).  There are several implementations to choose
+ * from.
+ *
+ * A lexer is HTML-oriented: it might work with XML, but it's not
+ * recommended, as we adhere to a subset of the specification for optimization
+ * reasons. This might change in the future. Also, most tokenizers are not
+ * expected to handle DTDs or PIs.
+ *
+ * This class should not be directly instantiated, but you may use create() to
+ * retrieve a default copy of the lexer.  Being a supertype, this class
+ * does not actually define any implementation, but offers commonly used
+ * convenience functions for subclasses.
+ *
+ * @note The unit tests will instantiate this class for testing purposes, as
+ *       many of the utility functions require a class to be instantiated.
+ *       This means that, even though this class is not runnable, it will
+ *       not be declared abstract.
+ *
+ * @par
+ *
+ * @note
+ * We use tokens rather than create a DOM representation because DOM would:
+ *
+ * @par
+ *  -# Require more processing and memory to create,
+ *  -# Is not streamable, and
+ *  -# Has the entire document structure (html and body not needed).
+ *
+ * @par
+ * However, DOM is helpful in that it makes it easy to move around nodes
+ * without a lot of lookaheads to see when a tag is closed. This is a
+ * limitation of the token system and some workarounds would be nice.
+ */
+class HTMLPurifier_Lexer
+{
+
+    /**
+     * Whether or not this lexer implements line-number/column-number tracking.
+     * If it does, set to true.
+     */
+    public $tracksLineNumbers = false;
+
+    // -- STATIC ----------------------------------------------------------
+
+    /**
+     * Retrieves or sets the default Lexer as a Prototype Factory.
+     *
+     * By default HTMLPurifier_Lexer_DOMLex will be returned. There are
+     * a few exceptions involving special features that only DirectLex
+     * implements.
+     *
+     * @note The behavior of this class has changed, rather than accepting
+     *       a prototype object, it now accepts a configuration object.
+     *       To specify your own prototype, set %Core.LexerImpl to it.
+     *       This change in behavior de-singletonizes the lexer object.
+     *
+     * @param HTMLPurifier_Config $config
+     * @return HTMLPurifier_Lexer
+     * @throws HTMLPurifier_Exception
+     */
+    public static function create($config)
+    {
+        if (!($config instanceof HTMLPurifier_Config)) {
+            $lexer = $config;
+            trigger_error(
+                "Passing a prototype to
+                HTMLPurifier_Lexer::create() is deprecated, please instead
+                use %Core.LexerImpl",
+                E_USER_WARNING
+            );
+        } else {
+            $lexer = $config->get('Core.LexerImpl');
+        }
+
+        $needs_tracking =
+            $config->get('Core.MaintainLineNumbers') ||
+            $config->get('Core.CollectErrors');
+
+        $inst = null;
+        if (is_object($lexer)) {
+            $inst = $lexer;
+        } else {
+            if (is_null($lexer)) {
+                do {
+                    // auto-detection algorithm
+                    if ($needs_tracking) {
+                        $lexer = 'DirectLex';
+                        break;
+                    }
+
+                    if (class_exists('DOMDocument', false) &&
+                        method_exists('DOMDocument', 'loadHTML') &&
+                        !extension_loaded('domxml')
+                    ) {
+                        // check for DOM support, because while it's part of the
+                        // core, it can be disabled compile time. Also, the PECL
+                        // domxml extension overrides the default DOM, and is evil
+                        // and nasty and we shan't bother to support it
+                        $lexer = 'DOMLex';
+                    } else {
+                        $lexer = 'DirectLex';
+                    }
+                } while (0);
+            } // do..while so we can break
+
+            // instantiate recognized string names
+            switch ($lexer) {
+                case 'DOMLex':
+                    $inst = new HTMLPurifier_Lexer_DOMLex();
+                    break;
+                case 'DirectLex':
+                    $inst = new HTMLPurifier_Lexer_DirectLex();
+                    break;
+                case 'PH5P':
+                    $inst = new HTMLPurifier_Lexer_PH5P();
+                    break;
+                default:
+                    throw new HTMLPurifier_Exception(
+                        "Cannot instantiate unrecognized Lexer type " .
+                        htmlspecialchars($lexer)
+                    );
+            }
+        }
+
+        if (!$inst) {
+            throw new HTMLPurifier_Exception('No lexer was instantiated');
+        }
+
+        // once PHP DOM implements native line numbers, or we
+        // hack out something using XSLT, remove this stipulation
+        if ($needs_tracking && !$inst->tracksLineNumbers) {
+            throw new HTMLPurifier_Exception(
+                'Cannot use lexer that does not support line numbers with ' .
+                'Core.MaintainLineNumbers or Core.CollectErrors (use DirectLex instead)'
+            );
+        }
+
+        return $inst;
+
+    }
+
+    // -- CONVENIENCE MEMBERS ---------------------------------------------
+
+    public function __construct()
+    {
+        $this->_entity_parser = new HTMLPurifier_EntityParser();
+    }
+
+    /**
+     * Most common entity to raw value conversion table for special entities.
+     * @type array
+     */
+    protected $_special_entity2str =
+        array(
+            '&quot;' => '"',
+            '&amp;' => '&',
+            '&lt;' => '<',
+            '&gt;' => '>',
+            '&#39;' => "'",
+            '&#039;' => "'",
+            '&#x27;' => "'"
+        );
+
+    public function parseText($string, $config) {
+        return $this->parseData($string, false, $config);
+    }
+
+    public function parseAttr($string, $config) {
+        return $this->parseData($string, true, $config);
+    }
+
+    /**
+     * Parses special entities into the proper characters.
+     *
+     * This string will translate escaped versions of the special characters
+     * into the correct ones.
+     *
+     * @param string $string String character data to be parsed.
+     * @return string Parsed character data.
+     */
+    public function parseData($string, $is_attr, $config)
+    {
+        // following functions require at least one character
+        if ($string === '') {
+            return '';
+        }
+
+        // subtracts amps that cannot possibly be escaped
+        $num_amp = substr_count($string, '&') - substr_count($string, '& ') -
+            ($string[strlen($string) - 1] === '&' ? 1 : 0);
+
+        if (!$num_amp) {
+            return $string;
+        } // abort if no entities
+        $num_esc_amp = substr_count($string, '&amp;');
+        $string = strtr($string, $this->_special_entity2str);
+
+        // code duplication for sake of optimization, see above
+        $num_amp_2 = substr_count($string, '&') - substr_count($string, '& ') -
+            ($string[strlen($string) - 1] === '&' ? 1 : 0);
+
+        if ($num_amp_2 <= $num_esc_amp) {
+            return $string;
+        }
+
+        // hmm... now we have some uncommon entities. Use the callback.
+        if ($config->get('Core.LegacyEntityDecoder')) {
+            $string = $this->_entity_parser->substituteSpecialEntities($string);
+        } else {
+            if ($is_attr) {
+                $string = $this->_entity_parser->substituteAttrEntities($string);
+            } else {
+                $string = $this->_entity_parser->substituteTextEntities($string);
+            }
+        }
+        return $string;
+    }
+
+    /**
+     * Lexes an HTML string into tokens.
+     * @param $string String HTML.
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return HTMLPurifier_Token[] array representation of HTML.
+     */
+    public function tokenizeHTML($string, $config, $context)
+    {
+        trigger_error('Call to abstract class', E_USER_ERROR);
+    }
+
+    /**
+     * Translates CDATA sections into regular sections (through escaping).
+     * @param string $string HTML string to process.
+     * @return string HTML with CDATA sections escaped.
+     */
+    protected static function escapeCDATA($string)
+    {
+        return preg_replace_callback(
+            '/<!\[CDATA\[(.+?)\]\]>/s',
+            array('HTMLPurifier_Lexer', 'CDATACallback'),
+            $string
+        );
+    }
+
+    /**
+     * Special CDATA case that is especially convoluted for <script>
+     * @param string $string HTML string to process.
+     * @return string HTML with CDATA sections escaped.
+     */
+    protected static function escapeCommentedCDATA($string)
+    {
+        return preg_replace_callback(
+            '#<!--//--><!\[CDATA\[//><!--(.+?)//--><!\]\]>#s',
+            array('HTMLPurifier_Lexer', 'CDATACallback'),
+            $string
+        );
+    }
+
+    /**
+     * Special Internet Explorer conditional comments should be removed.
+     * @param string $string HTML string to process.
+     * @return string HTML with conditional comments removed.
+     */
+    protected static function removeIEConditional($string)
+    {
+        return preg_replace(
+            '#<!--\[if [^>]+\]>.*?<!\[endif\]-->#si', // probably should generalize for all strings
+            '',
+            $string
+        );
+    }
+
+    /**
+     * Callback function for escapeCDATA() that does the work.
+     *
+     * @warning Though this is public in order to let the callback happen,
+     *          calling it directly is not recommended.
+     * @param array $matches PCRE matches array, with index 0 the entire match
+     *                  and 1 the inside of the CDATA section.
+     * @return string Escaped internals of the CDATA section.
+     */
+    protected static function CDATACallback($matches)
+    {
+        // not exactly sure why the character set is needed, but whatever
+        return htmlspecialchars($matches[1], ENT_COMPAT, 'UTF-8');
+    }
+
+    /**
+     * Takes a piece of HTML and normalizes it by converting entities, fixing
+     * encoding, extracting bits, and other good stuff.
+     * @param string $html HTML.
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return string
+     * @todo Consider making protected
+     */
+    public function normalize($html, $config, $context)
+    {
+        // normalize newlines to \n
+        if ($config->get('Core.NormalizeNewlines')) {
+            $html = str_replace("\r\n", "\n", $html);
+            $html = str_replace("\r", "\n", $html);
+        }
+
+        if ($config->get('HTML.Trusted')) {
+            // escape convoluted CDATA
+            $html = $this->escapeCommentedCDATA($html);
+        }
+
+        // escape CDATA
+        $html = $this->escapeCDATA($html);
+
+        $html = $this->removeIEConditional($html);
+
+        // extract body from document if applicable
+        if ($config->get('Core.ConvertDocumentToFragment')) {
+            $e = false;
+            if ($config->get('Core.CollectErrors')) {
+                $e =& $context->get('ErrorCollector');
+            }
+            $new_html = $this->extractBody($html);
+            if ($e && $new_html != $html) {
+                $e->send(E_WARNING, 'Lexer: Extracted body');
+            }
+            $html = $new_html;
+        }
+
+        // expand entities that aren't the big five
+        if ($config->get('Core.LegacyEntityDecoder')) {
+            $html = $this->_entity_parser->substituteNonSpecialEntities($html);
+        }
+
+        // clean into wellformed UTF-8 string for an SGML context: this has
+        // to be done after entity expansion because the entities sometimes
+        // represent non-SGML characters (horror, horror!)
+        $html = HTMLPurifier_Encoder::cleanUTF8($html);
+
+        // if processing instructions are to removed, remove them now
+        if ($config->get('Core.RemoveProcessingInstructions')) {
+            $html = preg_replace('#<\?.+?\?>#s', '', $html);
+        }
+
+        $hidden_elements = $config->get('Core.HiddenElements');
+        if ($config->get('Core.AggressivelyRemoveScript') &&
+            !($config->get('HTML.Trusted') || !$config->get('Core.RemoveScriptContents')
+            || empty($hidden_elements["script"]))) {
+            $html = preg_replace('#<script[^>]*>.*?</script>#i', '', $html);
+        }
+
+        return $html;
+    }
+
+    /**
+     * Takes a string of HTML (fragment or document) and returns the content
+     * @todo Consider making protected
+     */
+    public function extractBody($html)
+    {
+        $matches = array();
+        $result = preg_match('|(.*?)<body[^>]*>(.*)</body>|is', $html, $matches);
+        if ($result) {
+            // Make sure it's not in a comment
+            $comment_start = strrpos($matches[1], '<!--');
+            $comment_end   = strrpos($matches[1], '-->');
+            if ($comment_start === false ||
+                ($comment_end !== false && $comment_end > $comment_start)) {
+                return $matches[2];
+            }
+        }
+        return $html;
+    }
+}
+
+
+
+
+
+/**
+ * Abstract base node class that all others inherit from.
+ *
+ * Why do we not use the DOM extension?  (1) It is not always available,
+ * (2) it has funny constraints on the data it can represent,
+ * whereas we want a maximally flexible representation, and (3) its
+ * interface is a bit cumbersome.
+ */
+abstract class HTMLPurifier_Node
+{
+    /**
+     * Line number of the start token in the source document
+     * @type int
+     */
+    public $line;
+
+    /**
+     * Column number of the start token in the source document. Null if unknown.
+     * @type int
+     */
+    public $col;
+
+    /**
+     * Lookup array of processing that this token is exempt from.
+     * Currently, valid values are "ValidateAttributes".
+     * @type array
+     */
+    public $armor = array();
+
+    /**
+     * When true, this node should be ignored as non-existent.
+     *
+     * Who is responsible for ignoring dead nodes?  FixNesting is
+     * responsible for removing them before passing on to child
+     * validators.
+     */
+    public $dead = false;
+
+    /**
+     * Returns a pair of start and end tokens, where the end token
+     * is null if it is not necessary. Does not include children.
+     * @type array
+     */
+    abstract public function toTokenPair();
+}
+
+
+
+
+
+/**
+ * Class that handles operations involving percent-encoding in URIs.
+ *
+ * @warning
+ *      Be careful when reusing instances of PercentEncoder. The object
+ *      you use for normalize() SHOULD NOT be used for encode(), or
+ *      vice-versa.
+ */
+class HTMLPurifier_PercentEncoder
+{
+
+    /**
+     * Reserved characters to preserve when using encode().
+     * @type array
+     */
+    protected $preserve = array();
+
+    /**
+     * String of characters that should be preserved while using encode().
+     * @param bool $preserve
+     */
+    public function __construct($preserve = false)
+    {
+        // unreserved letters, ought to const-ify
+        for ($i = 48; $i <= 57; $i++) { // digits
+            $this->preserve[$i] = true;
+        }
+        for ($i = 65; $i <= 90; $i++) { // upper-case
+            $this->preserve[$i] = true;
+        }
+        for ($i = 97; $i <= 122; $i++) { // lower-case
+            $this->preserve[$i] = true;
+        }
+        $this->preserve[45] = true; // Dash         -
+        $this->preserve[46] = true; // Period       .
+        $this->preserve[95] = true; // Underscore   _
+        $this->preserve[126]= true; // Tilde        ~
+
+        // extra letters not to escape
+        if ($preserve !== false) {
+            for ($i = 0, $c = strlen($preserve); $i < $c; $i++) {
+                $this->preserve[ord($preserve[$i])] = true;
+            }
+        }
+    }
+
+    /**
+     * Our replacement for urlencode, it encodes all non-reserved characters,
+     * as well as any extra characters that were instructed to be preserved.
+     * @note
+     *      Assumes that the string has already been normalized, making any
+     *      and all percent escape sequences valid. Percents will not be
+     *      re-escaped, regardless of their status in $preserve
+     * @param string $string String to be encoded
+     * @return string Encoded string.
+     */
+    public function encode($string)
+    {
+        $ret = '';
+        for ($i = 0, $c = strlen($string); $i < $c; $i++) {
+            if ($string[$i] !== '%' && !isset($this->preserve[$int = ord($string[$i])])) {
+                $ret .= '%' . sprintf('%02X', $int);
+            } else {
+                $ret .= $string[$i];
+            }
+        }
+        return $ret;
+    }
+
+    /**
+     * Fix up percent-encoding by decoding unreserved characters and normalizing.
+     * @warning This function is affected by $preserve, even though the
+     *          usual desired behavior is for this not to preserve those
+     *          characters. Be careful when reusing instances of PercentEncoder!
+     * @param string $string String to normalize
+     * @return string
+     */
+    public function normalize($string)
+    {
+        if ($string == '') {
+            return '';
+        }
+        $parts = explode('%', $string);
+        $ret = array_shift($parts);
+        foreach ($parts as $part) {
+            $length = strlen($part);
+            if ($length < 2) {
+                $ret .= '%25' . $part;
+                continue;
+            }
+            $encoding = substr($part, 0, 2);
+            $text     = substr($part, 2);
+            if (!ctype_xdigit($encoding)) {
+                $ret .= '%25' . $part;
+                continue;
+            }
+            $int = hexdec($encoding);
+            if (isset($this->preserve[$int])) {
+                $ret .= chr($int) . $text;
+                continue;
+            }
+            $encoding = strtoupper($encoding);
+            $ret .= '%' . $encoding . $text;
+        }
+        return $ret;
+    }
+}
+
+
+
+
+
+/**
+ * Generic property list implementation
+ */
+class HTMLPurifier_PropertyList
+{
+    /**
+     * Internal data-structure for properties.
+     * @type array
+     */
+    protected $data = array();
+
+    /**
+     * Parent plist.
+     * @type HTMLPurifier_PropertyList
+     */
+    protected $parent;
+
+    /**
+     * Cache.
+     * @type array
+     */
+    protected $cache;
+
+    /**
+     * @param HTMLPurifier_PropertyList $parent Parent plist
+     */
+    public function __construct($parent = null)
+    {
+        $this->parent = $parent;
+    }
+
+    /**
+     * Recursively retrieves the value for a key
+     * @param string $name
+     * @throws HTMLPurifier_Exception
+     */
+    public function get($name)
+    {
+        if ($this->has($name)) {
+            return $this->data[$name];
+        }
+        // possible performance bottleneck, convert to iterative if necessary
+        if ($this->parent) {
+            return $this->parent->get($name);
+        }
+        throw new HTMLPurifier_Exception("Key '$name' not found");
+    }
+
+    /**
+     * Sets the value of a key, for this plist
+     * @param string $name
+     * @param mixed $value
+     */
+    public function set($name, $value)
+    {
+        $this->data[$name] = $value;
+    }
+
+    /**
+     * Returns true if a given key exists
+     * @param string $name
+     * @return bool
+     */
+    public function has($name)
+    {
+        return array_key_exists($name, $this->data);
+    }
+
+    /**
+     * Resets a value to the value of it's parent, usually the default. If
+     * no value is specified, the entire plist is reset.
+     * @param string $name
+     */
+    public function reset($name = null)
+    {
+        if ($name == null) {
+            $this->data = array();
+        } else {
+            unset($this->data[$name]);
+        }
+    }
+
+    /**
+     * Squashes this property list and all of its property lists into a single
+     * array, and returns the array. This value is cached by default.
+     * @param bool $force If true, ignores the cache and regenerates the array.
+     * @return array
+     */
+    public function squash($force = false)
+    {
+        if ($this->cache !== null && !$force) {
+            return $this->cache;
+        }
+        if ($this->parent) {
+            return $this->cache = array_merge($this->parent->squash($force), $this->data);
+        } else {
+            return $this->cache = $this->data;
+        }
+    }
+
+    /**
+     * Returns the parent plist.
+     * @return HTMLPurifier_PropertyList
+     */
+    public function getParent()
+    {
+        return $this->parent;
+    }
+
+    /**
+     * Sets the parent plist.
+     * @param HTMLPurifier_PropertyList $plist Parent plist
+     */
+    public function setParent($plist)
+    {
+        $this->parent = $plist;
+    }
+}
+
+
+
+
+
+/**
+ * Property list iterator. Do not instantiate this class directly.
+ */
+class HTMLPurifier_PropertyListIterator extends FilterIterator
+{
+
+    /**
+     * @type int
+     */
+    protected $l;
+    /**
+     * @type string
+     */
+    protected $filter;
+
+    /**
+     * @param Iterator $iterator Array of data to iterate over
+     * @param string $filter Optional prefix to only allow values of
+     */
+    public function __construct(Iterator $iterator, $filter = null)
+    {
+        parent::__construct($iterator);
+        $this->l = strlen($filter);
+        $this->filter = $filter;
+    }
+
+    /**
+     * @return bool
+     */
+    public function accept()
+    {
+        $key = $this->getInnerIterator()->key();
+        if (strncmp($key, $this->filter, $this->l) !== 0) {
+            return false;
+        }
+        return true;
+    }
+}
+
+
+
+
+
+/**
+ * A simple array-backed queue, based off of the classic Okasaki
+ * persistent amortized queue.  The basic idea is to maintain two
+ * stacks: an input stack and an output stack.  When the output
+ * stack runs out, reverse the input stack and use it as the output
+ * stack.
+ *
+ * We don't use the SPL implementation because it's only supported
+ * on PHP 5.3 and later.
+ *
+ * Exercise: Prove that push/pop on this queue take amortized O(1) time.
+ *
+ * Exercise: Extend this queue to be a deque, while preserving amortized
+ * O(1) time.  Some care must be taken on rebalancing to avoid quadratic
+ * behaviour caused by repeatedly shuffling data from the input stack
+ * to the output stack and back.
+ */
+class HTMLPurifier_Queue {
+    private $input;
+    private $output;
+
+    public function __construct($input = array()) {
+        $this->input = $input;
+        $this->output = array();
+    }
+
+    /**
+     * Shifts an element off the front of the queue.
+     */
+    public function shift() {
+        if (empty($this->output)) {
+            $this->output = array_reverse($this->input);
+            $this->input = array();
+        }
+        if (empty($this->output)) {
+            return NULL;
+        }
+        return array_pop($this->output);
+    }
+
+    /**
+     * Pushes an element onto the front of the queue.
+     */
+    public function push($x) {
+        array_push($this->input, $x);
+    }
+
+    /**
+     * Checks if it's empty.
+     */
+    public function isEmpty() {
+        return empty($this->input) && empty($this->output);
+    }
+}
+
+
+
+/**
+ * Supertype for classes that define a strategy for modifying/purifying tokens.
+ *
+ * While HTMLPurifier's core purpose is fixing HTML into something proper,
+ * strategies provide plug points for extra configuration or even extra
+ * features, such as custom tags, custom parsing of text, etc.
+ */
+
+
+abstract class HTMLPurifier_Strategy
+{
+
+    /**
+     * Executes the strategy on the tokens.
+     *
+     * @param HTMLPurifier_Token[] $tokens Array of HTMLPurifier_Token objects to be operated on.
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return HTMLPurifier_Token[] Processed array of token objects.
+     */
+    abstract public function execute($tokens, $config, $context);
+}
+
+
+
+
+
+/**
+ * This is in almost every respect equivalent to an array except
+ * that it keeps track of which keys were accessed.
+ *
+ * @warning For the sake of backwards compatibility with early versions
+ *     of PHP 5, you must not use the $hash[$key] syntax; if you do
+ *     our version of offsetGet is never called.
+ */
+class HTMLPurifier_StringHash extends ArrayObject
+{
+    /**
+     * @type array
+     */
+    protected $accessed = array();
+
+    /**
+     * Retrieves a value, and logs the access.
+     * @param mixed $index
+     * @return mixed
+     */
+    public function offsetGet($index)
+    {
+        $this->accessed[$index] = true;
+        return parent::offsetGet($index);
+    }
+
+    /**
+     * Returns a lookup array of all array indexes that have been accessed.
+     * @return array in form array($index => true).
+     */
+    public function getAccessed()
+    {
+        return $this->accessed;
+    }
+
+    /**
+     * Resets the access array.
+     */
+    public function resetAccessed()
+    {
+        $this->accessed = array();
+    }
+}
+
+
+
+
+
+/**
+ * Parses string hash files. File format is as such:
+ *
+ *      DefaultKeyValue
+ *      KEY: Value
+ *      KEY2: Value2
+ *      --MULTILINE-KEY--
+ *      Multiline
+ *      value.
+ *
+ * Which would output something similar to:
+ *
+ *      array(
+ *          'ID' => 'DefaultKeyValue',
+ *          'KEY' => 'Value',
+ *          'KEY2' => 'Value2',
+ *          'MULTILINE-KEY' => "Multiline\nvalue.\n",
+ *      )
+ *
+ * We use this as an easy to use file-format for configuration schema
+ * files, but the class itself is usage agnostic.
+ *
+ * You can use ---- to forcibly terminate parsing of a single string-hash;
+ * this marker is used in multi string-hashes to delimit boundaries.
+ */
+class HTMLPurifier_StringHashParser
+{
+
+    /**
+     * @type string
+     */
+    public $default = 'ID';
+
+    /**
+     * Parses a file that contains a single string-hash.
+     * @param string $file
+     * @return array
+     */
+    public function parseFile($file)
+    {
+        if (!file_exists($file)) {
+            return false;
+        }
+        $fh = fopen($file, 'r');
+        if (!$fh) {
+            return false;
+        }
+        $ret = $this->parseHandle($fh);
+        fclose($fh);
+        return $ret;
+    }
+
+    /**
+     * Parses a file that contains multiple string-hashes delimited by '----'
+     * @param string $file
+     * @return array
+     */
+    public function parseMultiFile($file)
+    {
+        if (!file_exists($file)) {
+            return false;
+        }
+        $ret = array();
+        $fh = fopen($file, 'r');
+        if (!$fh) {
+            return false;
+        }
+        while (!feof($fh)) {
+            $ret[] = $this->parseHandle($fh);
+        }
+        fclose($fh);
+        return $ret;
+    }
+
+    /**
+     * Internal parser that acepts a file handle.
+     * @note While it's possible to simulate in-memory parsing by using
+     *       custom stream wrappers, if such a use-case arises we should
+     *       factor out the file handle into its own class.
+     * @param resource $fh File handle with pointer at start of valid string-hash
+     *            block.
+     * @return array
+     */
+    protected function parseHandle($fh)
+    {
+        $state   = false;
+        $single  = false;
+        $ret     = array();
+        do {
+            $line = fgets($fh);
+            if ($line === false) {
+                break;
+            }
+            $line = rtrim($line, "\n\r");
+            if (!$state && $line === '') {
+                continue;
+            }
+            if ($line === '----') {
+                break;
+            }
+            if (strncmp('--#', $line, 3) === 0) {
+                // Comment
+                continue;
+            } elseif (strncmp('--', $line, 2) === 0) {
+                // Multiline declaration
+                $state = trim($line, '- ');
+                if (!isset($ret[$state])) {
+                    $ret[$state] = '';
+                }
+                continue;
+            } elseif (!$state) {
+                $single = true;
+                if (strpos($line, ':') !== false) {
+                    // Single-line declaration
+                    list($state, $line) = explode(':', $line, 2);
+                    $line = trim($line);
+                } else {
+                    // Use default declaration
+                    $state  = $this->default;
+                }
+            }
+            if ($single) {
+                $ret[$state] = $line;
+                $single = false;
+                $state  = false;
+            } else {
+                $ret[$state] .= "$line\n";
+            }
+        } while (!feof($fh));
+        return $ret;
+    }
+}
+
+
+
+
+
+/**
+ * Defines a mutation of an obsolete tag into a valid tag.
+ */
+abstract class HTMLPurifier_TagTransform
+{
+
+    /**
+     * Tag name to transform the tag to.
+     * @type string
+     */
+    public $transform_to;
+
+    /**
+     * Transforms the obsolete tag into the valid tag.
+     * @param HTMLPurifier_Token_Tag $tag Tag to be transformed.
+     * @param HTMLPurifier_Config $config Mandatory HTMLPurifier_Config object
+     * @param HTMLPurifier_Context $context Mandatory HTMLPurifier_Context object
+     */
+    abstract public function transform($tag, $config, $context);
+
+    /**
+     * Prepends CSS properties to the style attribute, creating the
+     * attribute if it doesn't exist.
+     * @warning Copied over from AttrTransform, be sure to keep in sync
+     * @param array $attr Attribute array to process (passed by reference)
+     * @param string $css CSS to prepend
+     */
+    protected function prependCSS(&$attr, $css)
+    {
+        $attr['style'] = isset($attr['style']) ? $attr['style'] : '';
+        $attr['style'] = $css . $attr['style'];
+    }
+}
+
+
+
+
+
+/**
+ * Abstract base token class that all others inherit from.
+ */
+abstract class HTMLPurifier_Token
+{
+    /**
+     * Line number node was on in source document. Null if unknown.
+     * @type int
+     */
+    public $line;
+
+    /**
+     * Column of line node was on in source document. Null if unknown.
+     * @type int
+     */
+    public $col;
+
+    /**
+     * Lookup array of processing that this token is exempt from.
+     * Currently, valid values are "ValidateAttributes" and
+     * "MakeWellFormed_TagClosedError"
+     * @type array
+     */
+    public $armor = array();
+
+    /**
+     * Used during MakeWellFormed.  See Note [Injector skips]
+     * @type
+     */
+    public $skip;
+
+    /**
+     * @type
+     */
+    public $rewind;
+
+    /**
+     * @type
+     */
+    public $carryover;
+
+    /**
+     * @param string $n
+     * @return null|string
+     */
+    public function __get($n)
+    {
+        if ($n === 'type') {
+            trigger_error('Deprecated type property called; use instanceof', E_USER_NOTICE);
+            switch (get_class($this)) {
+                case 'HTMLPurifier_Token_Start':
+                    return 'start';
+                case 'HTMLPurifier_Token_Empty':
+                    return 'empty';
+                case 'HTMLPurifier_Token_End':
+                    return 'end';
+                case 'HTMLPurifier_Token_Text':
+                    return 'text';
+                case 'HTMLPurifier_Token_Comment':
+                    return 'comment';
+                default:
+                    return null;
+            }
+        }
+    }
+
+    /**
+     * Sets the position of the token in the source document.
+     * @param int $l
+     * @param int $c
+     */
+    public function position($l = null, $c = null)
+    {
+        $this->line = $l;
+        $this->col = $c;
+    }
+
+    /**
+     * Convenience function for DirectLex settings line/col position.
+     * @param int $l
+     * @param int $c
+     */
+    public function rawPosition($l, $c)
+    {
+        if ($c === -1) {
+            $l++;
+        }
+        $this->line = $l;
+        $this->col = $c;
+    }
+
+    /**
+     * Converts a token into its corresponding node.
+     */
+    abstract public function toNode();
+}
+
+
+
+
+
+/**
+ * Factory for token generation.
+ *
+ * @note Doing some benchmarking indicates that the new operator is much
+ *       slower than the clone operator (even discounting the cost of the
+ *       constructor).  This class is for that optimization.
+ *       Other then that, there's not much point as we don't
+ *       maintain parallel HTMLPurifier_Token hierarchies (the main reason why
+ *       you'd want to use an abstract factory).
+ * @todo Port DirectLex to use this
+ */
+class HTMLPurifier_TokenFactory
+{
+    // p stands for prototype
+
+    /**
+     * @type HTMLPurifier_Token_Start
+     */
+    private $p_start;
+
+    /**
+     * @type HTMLPurifier_Token_End
+     */
+    private $p_end;
+
+    /**
+     * @type HTMLPurifier_Token_Empty
+     */
+    private $p_empty;
+
+    /**
+     * @type HTMLPurifier_Token_Text
+     */
+    private $p_text;
+
+    /**
+     * @type HTMLPurifier_Token_Comment
+     */
+    private $p_comment;
+
+    /**
+     * Generates blank prototypes for cloning.
+     */
+    public function __construct()
+    {
+        $this->p_start = new HTMLPurifier_Token_Start('', array());
+        $this->p_end = new HTMLPurifier_Token_End('');
+        $this->p_empty = new HTMLPurifier_Token_Empty('', array());
+        $this->p_text = new HTMLPurifier_Token_Text('');
+        $this->p_comment = new HTMLPurifier_Token_Comment('');
+    }
+
+    /**
+     * Creates a HTMLPurifier_Token_Start.
+     * @param string $name Tag name
+     * @param array $attr Associative array of attributes
+     * @return HTMLPurifier_Token_Start Generated HTMLPurifier_Token_Start
+     */
+    public function createStart($name, $attr = array())
+    {
+        $p = clone $this->p_start;
+        $p->__construct($name, $attr);
+        return $p;
+    }
+
+    /**
+     * Creates a HTMLPurifier_Token_End.
+     * @param string $name Tag name
+     * @return HTMLPurifier_Token_End Generated HTMLPurifier_Token_End
+     */
+    public function createEnd($name)
+    {
+        $p = clone $this->p_end;
+        $p->__construct($name);
+        return $p;
+    }
+
+    /**
+     * Creates a HTMLPurifier_Token_Empty.
+     * @param string $name Tag name
+     * @param array $attr Associative array of attributes
+     * @return HTMLPurifier_Token_Empty Generated HTMLPurifier_Token_Empty
+     */
+    public function createEmpty($name, $attr = array())
+    {
+        $p = clone $this->p_empty;
+        $p->__construct($name, $attr);
+        return $p;
+    }
+
+    /**
+     * Creates a HTMLPurifier_Token_Text.
+     * @param string $data Data of text token
+     * @return HTMLPurifier_Token_Text Generated HTMLPurifier_Token_Text
+     */
+    public function createText($data)
+    {
+        $p = clone $this->p_text;
+        $p->__construct($data);
+        return $p;
+    }
+
+    /**
+     * Creates a HTMLPurifier_Token_Comment.
+     * @param string $data Data of comment token
+     * @return HTMLPurifier_Token_Comment Generated HTMLPurifier_Token_Comment
+     */
+    public function createComment($data)
+    {
+        $p = clone $this->p_comment;
+        $p->__construct($data);
+        return $p;
+    }
+}
+
+
+
+
+
+/**
+ * HTML Purifier's internal representation of a URI.
+ * @note
+ *      Internal data-structures are completely escaped. If the data needs
+ *      to be used in a non-URI context (which is very unlikely), be sure
+ *      to decode it first. The URI may not necessarily be well-formed until
+ *      validate() is called.
+ */
+class HTMLPurifier_URI
+{
+    /**
+     * @type string
+     */
+    public $scheme;
+
+    /**
+     * @type string
+     */
+    public $userinfo;
+
+    /**
+     * @type string
+     */
+    public $host;
+
+    /**
+     * @type int
+     */
+    public $port;
+
+    /**
+     * @type string
+     */
+    public $path;
+
+    /**
+     * @type string
+     */
+    public $query;
+
+    /**
+     * @type string
+     */
+    public $fragment;
+
+    /**
+     * @param string $scheme
+     * @param string $userinfo
+     * @param string $host
+     * @param int $port
+     * @param string $path
+     * @param string $query
+     * @param string $fragment
+     * @note Automatically normalizes scheme and port
+     */
+    public function __construct($scheme, $userinfo, $host, $port, $path, $query, $fragment)
+    {
+        $this->scheme = is_null($scheme) || ctype_lower($scheme) ? $scheme : strtolower($scheme);
+        $this->userinfo = $userinfo;
+        $this->host = $host;
+        $this->port = is_null($port) ? $port : (int)$port;
+        $this->path = $path;
+        $this->query = $query;
+        $this->fragment = $fragment;
+    }
+
+    /**
+     * Retrieves a scheme object corresponding to the URI's scheme/default
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return HTMLPurifier_URIScheme Scheme object appropriate for validating this URI
+     */
+    public function getSchemeObj($config, $context)
+    {
+        $registry = HTMLPurifier_URISchemeRegistry::instance();
+        if ($this->scheme !== null) {
+            $scheme_obj = $registry->getScheme($this->scheme, $config, $context);
+            if (!$scheme_obj) {
+                return false;
+            } // invalid scheme, clean it out
+        } else {
+            // no scheme: retrieve the default one
+            $def = $config->getDefinition('URI');
+            $scheme_obj = $def->getDefaultScheme($config, $context);
+            if (!$scheme_obj) {
+                if ($def->defaultScheme !== null) {
+                    // something funky happened to the default scheme object
+                    trigger_error(
+                        'Default scheme object "' . $def->defaultScheme . '" was not readable',
+                        E_USER_WARNING
+                    );
+                } // suppress error if it's null
+                return false;
+            }
+        }
+        return $scheme_obj;
+    }
+
+    /**
+     * Generic validation method applicable for all schemes. May modify
+     * this URI in order to get it into a compliant form.
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool True if validation/filtering succeeds, false if failure
+     */
+    public function validate($config, $context)
+    {
+        // ABNF definitions from RFC 3986
+        $chars_sub_delims = '!$&\'()*+,;=';
+        $chars_gen_delims = ':/?#[]@';
+        $chars_pchar = $chars_sub_delims . ':@';
+
+        // validate host
+        if (!is_null($this->host)) {
+            $host_def = new HTMLPurifier_AttrDef_URI_Host();
+            $this->host = $host_def->validate($this->host, $config, $context);
+            if ($this->host === false) {
+                $this->host = null;
+            }
+        }
+
+        // validate scheme
+        // NOTE: It's not appropriate to check whether or not this
+        // scheme is in our registry, since a URIFilter may convert a
+        // URI that we don't allow into one we do.  So instead, we just
+        // check if the scheme can be dropped because there is no host
+        // and it is our default scheme.
+        if (!is_null($this->scheme) && is_null($this->host) || $this->host === '') {
+            // support for relative paths is pretty abysmal when the
+            // scheme is present, so axe it when possible
+            $def = $config->getDefinition('URI');
+            if ($def->defaultScheme === $this->scheme) {
+                $this->scheme = null;
+            }
+        }
+
+        // validate username
+        if (!is_null($this->userinfo)) {
+            $encoder = new HTMLPurifier_PercentEncoder($chars_sub_delims . ':');
+            $this->userinfo = $encoder->encode($this->userinfo);
+        }
+
+        // validate port
+        if (!is_null($this->port)) {
+            if ($this->port < 1 || $this->port > 65535) {
+                $this->port = null;
+            }
+        }
+
+        // validate path
+        $segments_encoder = new HTMLPurifier_PercentEncoder($chars_pchar . '/');
+        if (!is_null($this->host)) { // this catches $this->host === ''
+            // path-abempty (hier and relative)
+            // http://www.example.com/my/path
+            // //www.example.com/my/path (looks odd, but works, and
+            //                            recognized by most browsers)
+            // (this set is valid or invalid on a scheme by scheme
+            // basis, so we'll deal with it later)
+            // file:///my/path
+            // ///my/path
+            $this->path = $segments_encoder->encode($this->path);
+        } elseif ($this->path !== '') {
+            if ($this->path[0] === '/') {
+                // path-absolute (hier and relative)
+                // http:/my/path
+                // /my/path
+                if (strlen($this->path) >= 2 && $this->path[1] === '/') {
+                    // This could happen if both the host gets stripped
+                    // out
+                    // http://my/path
+                    // //my/path
+                    $this->path = '';
+                } else {
+                    $this->path = $segments_encoder->encode($this->path);
+                }
+            } elseif (!is_null($this->scheme)) {
+                // path-rootless (hier)
+                // http:my/path
+                // Short circuit evaluation means we don't need to check nz
+                $this->path = $segments_encoder->encode($this->path);
+            } else {
+                // path-noscheme (relative)
+                // my/path
+                // (once again, not checking nz)
+                $segment_nc_encoder = new HTMLPurifier_PercentEncoder($chars_sub_delims . '@');
+                $c = strpos($this->path, '/');
+                if ($c !== false) {
+                    $this->path =
+                        $segment_nc_encoder->encode(substr($this->path, 0, $c)) .
+                        $segments_encoder->encode(substr($this->path, $c));
+                } else {
+                    $this->path = $segment_nc_encoder->encode($this->path);
+                }
+            }
+        } else {
+            // path-empty (hier and relative)
+            $this->path = ''; // just to be safe
+        }
+
+        // qf = query and fragment
+        $qf_encoder = new HTMLPurifier_PercentEncoder($chars_pchar . '/?');
+
+        if (!is_null($this->query)) {
+            $this->query = $qf_encoder->encode($this->query);
+        }
+
+        if (!is_null($this->fragment)) {
+            $this->fragment = $qf_encoder->encode($this->fragment);
+        }
+        return true;
+    }
+
+    /**
+     * Convert URI back to string
+     * @return string URI appropriate for output
+     */
+    public function toString()
+    {
+        // reconstruct authority
+        $authority = null;
+        // there is a rendering difference between a null authority
+        // (http:foo-bar) and an empty string authority
+        // (http:///foo-bar).
+        if (!is_null($this->host)) {
+            $authority = '';
+            if (!is_null($this->userinfo)) {
+                $authority .= $this->userinfo . '@';
+            }
+            $authority .= $this->host;
+            if (!is_null($this->port)) {
+                $authority .= ':' . $this->port;
+            }
+        }
+
+        // Reconstruct the result
+        // One might wonder about parsing quirks from browsers after
+        // this reconstruction.  Unfortunately, parsing behavior depends
+        // on what *scheme* was employed (file:///foo is handled *very*
+        // differently than http:///foo), so unfortunately we have to
+        // defer to the schemes to do the right thing.
+        $result = '';
+        if (!is_null($this->scheme)) {
+            $result .= $this->scheme . ':';
+        }
+        if (!is_null($authority)) {
+            $result .= '//' . $authority;
+        }
+        $result .= $this->path;
+        if (!is_null($this->query)) {
+            $result .= '?' . $this->query;
+        }
+        if (!is_null($this->fragment)) {
+            $result .= '#' . $this->fragment;
+        }
+
+        return $result;
+    }
+
+    /**
+     * Returns true if this URL might be considered a 'local' URL given
+     * the current context.  This is true when the host is null, or
+     * when it matches the host supplied to the configuration.
+     *
+     * Note that this does not do any scheme checking, so it is mostly
+     * only appropriate for metadata that doesn't care about protocol
+     * security.  isBenign is probably what you actually want.
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool
+     */
+    public function isLocal($config, $context)
+    {
+        if ($this->host === null) {
+            return true;
+        }
+        $uri_def = $config->getDefinition('URI');
+        if ($uri_def->host === $this->host) {
+            return true;
+        }
+        return false;
+    }
+
+    /**
+     * Returns true if this URL should be considered a 'benign' URL,
+     * that is:
+     *
+     *      - It is a local URL (isLocal), and
+     *      - It has a equal or better level of security
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool
+     */
+    public function isBenign($config, $context)
+    {
+        if (!$this->isLocal($config, $context)) {
+            return false;
+        }
+
+        $scheme_obj = $this->getSchemeObj($config, $context);
+        if (!$scheme_obj) {
+            return false;
+        } // conservative approach
+
+        $current_scheme_obj = $config->getDefinition('URI')->getDefaultScheme($config, $context);
+        if ($current_scheme_obj->secure) {
+            if (!$scheme_obj->secure) {
+                return false;
+            }
+        }
+        return true;
+    }
+}
+
+
+
+
+
+class HTMLPurifier_URIDefinition extends HTMLPurifier_Definition
+{
+
+    public $type = 'URI';
+    protected $filters = array();
+    protected $postFilters = array();
+    protected $registeredFilters = array();
+
+    /**
+     * HTMLPurifier_URI object of the base specified at %URI.Base
+     */
+    public $base;
+
+    /**
+     * String host to consider "home" base, derived off of $base
+     */
+    public $host;
+
+    /**
+     * Name of default scheme based on %URI.DefaultScheme and %URI.Base
+     */
+    public $defaultScheme;
+
+    public function __construct()
+    {
+        $this->registerFilter(new HTMLPurifier_URIFilter_DisableExternal());
+        $this->registerFilter(new HTMLPurifier_URIFilter_DisableExternalResources());
+        $this->registerFilter(new HTMLPurifier_URIFilter_DisableResources());
+        $this->registerFilter(new HTMLPurifier_URIFilter_HostBlacklist());
+        $this->registerFilter(new HTMLPurifier_URIFilter_SafeIframe());
+        $this->registerFilter(new HTMLPurifier_URIFilter_MakeAbsolute());
+        $this->registerFilter(new HTMLPurifier_URIFilter_Munge());
+    }
+
+    public function registerFilter($filter)
+    {
+        $this->registeredFilters[$filter->name] = $filter;
+    }
+
+    public function addFilter($filter, $config)
+    {
+        $r = $filter->prepare($config);
+        if ($r === false) return; // null is ok, for backwards compat
+        if ($filter->post) {
+            $this->postFilters[$filter->name] = $filter;
+        } else {
+            $this->filters[$filter->name] = $filter;
+        }
+    }
+
+    protected function doSetup($config)
+    {
+        $this->setupMemberVariables($config);
+        $this->setupFilters($config);
+    }
+
+    protected function setupFilters($config)
+    {
+        foreach ($this->registeredFilters as $name => $filter) {
+            if ($filter->always_load) {
+                $this->addFilter($filter, $config);
+            } else {
+                $conf = $config->get('URI.' . $name);
+                if ($conf !== false && $conf !== null) {
+                    $this->addFilter($filter, $config);
+                }
+            }
+        }
+        unset($this->registeredFilters);
+    }
+
+    protected function setupMemberVariables($config)
+    {
+        $this->host = $config->get('URI.Host');
+        $base_uri = $config->get('URI.Base');
+        if (!is_null($base_uri)) {
+            $parser = new HTMLPurifier_URIParser();
+            $this->base = $parser->parse($base_uri);
+            $this->defaultScheme = $this->base->scheme;
+            if (is_null($this->host)) $this->host = $this->base->host;
+        }
+        if (is_null($this->defaultScheme)) $this->defaultScheme = $config->get('URI.DefaultScheme');
+    }
+
+    public function getDefaultScheme($config, $context)
+    {
+        return HTMLPurifier_URISchemeRegistry::instance()->getScheme($this->defaultScheme, $config, $context);
+    }
+
+    public function filter(&$uri, $config, $context)
+    {
+        foreach ($this->filters as $name => $f) {
+            $result = $f->filter($uri, $config, $context);
+            if (!$result) return false;
+        }
+        return true;
+    }
+
+    public function postFilter(&$uri, $config, $context)
+    {
+        foreach ($this->postFilters as $name => $f) {
+            $result = $f->filter($uri, $config, $context);
+            if (!$result) return false;
+        }
+        return true;
+    }
+
+}
+
+
+
+
+
+/**
+ * Chainable filters for custom URI processing.
+ *
+ * These filters can perform custom actions on a URI filter object,
+ * including transformation or blacklisting.  A filter named Foo
+ * must have a corresponding configuration directive %URI.Foo,
+ * unless always_load is specified to be true.
+ *
+ * The following contexts may be available while URIFilters are being
+ * processed:
+ *
+ *      - EmbeddedURI: true if URI is an embedded resource that will
+ *        be loaded automatically on page load
+ *      - CurrentToken: a reference to the token that is currently
+ *        being processed
+ *      - CurrentAttr: the name of the attribute that is currently being
+ *        processed
+ *      - CurrentCSSProperty: the name of the CSS property that is
+ *        currently being processed (if applicable)
+ *
+ * @warning This filter is called before scheme object validation occurs.
+ *          Make sure, if you require a specific scheme object, you
+ *          you check that it exists. This allows filters to convert
+ *          proprietary URI schemes into regular ones.
+ */
+abstract class HTMLPurifier_URIFilter
+{
+
+    /**
+     * Unique identifier of filter.
+     * @type string
+     */
+    public $name;
+
+    /**
+     * True if this filter should be run after scheme validation.
+     * @type bool
+     */
+    public $post = false;
+
+    /**
+     * True if this filter should always be loaded.
+     * This permits a filter to be named Foo without the corresponding
+     * %URI.Foo directive existing.
+     * @type bool
+     */
+    public $always_load = false;
+
+    /**
+     * Performs initialization for the filter.  If the filter returns
+     * false, this means that it shouldn't be considered active.
+     * @param HTMLPurifier_Config $config
+     * @return bool
+     */
+    public function prepare($config)
+    {
+        return true;
+    }
+
+    /**
+     * Filter a URI object
+     * @param HTMLPurifier_URI $uri Reference to URI object variable
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool Whether or not to continue processing: false indicates
+     *         URL is no good, true indicates continue processing. Note that
+     *         all changes are committed directly on the URI object
+     */
+    abstract public function filter(&$uri, $config, $context);
+}
+
+
+
+
+
+/**
+ * Parses a URI into the components and fragment identifier as specified
+ * by RFC 3986.
+ */
+class HTMLPurifier_URIParser
+{
+
+    /**
+     * Instance of HTMLPurifier_PercentEncoder to do normalization with.
+     */
+    protected $percentEncoder;
+
+    public function __construct()
+    {
+        $this->percentEncoder = new HTMLPurifier_PercentEncoder();
+    }
+
+    /**
+     * Parses a URI.
+     * @param $uri string URI to parse
+     * @return HTMLPurifier_URI representation of URI. This representation has
+     *         not been validated yet and may not conform to RFC.
+     */
+    public function parse($uri)
+    {
+        $uri = $this->percentEncoder->normalize($uri);
+
+        // Regexp is as per Appendix B.
+        // Note that ["<>] are an addition to the RFC's recommended
+        // characters, because they represent external delimeters.
+        $r_URI = '!'.
+            '(([a-zA-Z0-9\.\+\-]+):)?'. // 2. Scheme
+            '(//([^/?#"<>]*))?'. // 4. Authority
+            '([^?#"<>]*)'.       // 5. Path
+            '(\?([^#"<>]*))?'.   // 7. Query
+            '(#([^"<>]*))?'.     // 8. Fragment
+            '!';
+
+        $matches = array();
+        $result = preg_match($r_URI, $uri, $matches);
+
+        if (!$result) return false; // *really* invalid URI
+
+        // seperate out parts
+        $scheme     = !empty($matches[1]) ? $matches[2] : null;
+        $authority  = !empty($matches[3]) ? $matches[4] : null;
+        $path       = $matches[5]; // always present, can be empty
+        $query      = !empty($matches[6]) ? $matches[7] : null;
+        $fragment   = !empty($matches[8]) ? $matches[9] : null;
+
+        // further parse authority
+        if ($authority !== null) {
+            $r_authority = "/^((.+?)@)?(\[[^\]]+\]|[^:]*)(:(\d*))?/";
+            $matches = array();
+            preg_match($r_authority, $authority, $matches);
+            $userinfo   = !empty($matches[1]) ? $matches[2] : null;
+            $host       = !empty($matches[3]) ? $matches[3] : '';
+            $port       = !empty($matches[4]) ? (int) $matches[5] : null;
+        } else {
+            $port = $host = $userinfo = null;
+        }
+
+        return new HTMLPurifier_URI(
+            $scheme, $userinfo, $host, $port, $path, $query, $fragment);
+    }
+
+}
+
+
+
+
+
+/**
+ * Validator for the components of a URI for a specific scheme
+ */
+abstract class HTMLPurifier_URIScheme
+{
+
+    /**
+     * Scheme's default port (integer). If an explicit port number is
+     * specified that coincides with the default port, it will be
+     * elided.
+     * @type int
+     */
+    public $default_port = null;
+
+    /**
+     * Whether or not URIs of this scheme are locatable by a browser
+     * http and ftp are accessible, while mailto and news are not.
+     * @type bool
+     */
+    public $browsable = false;
+
+    /**
+     * Whether or not data transmitted over this scheme is encrypted.
+     * https is secure, http is not.
+     * @type bool
+     */
+    public $secure = false;
+
+    /**
+     * Whether or not the URI always uses <hier_part>, resolves edge cases
+     * with making relative URIs absolute
+     * @type bool
+     */
+    public $hierarchical = false;
+
+    /**
+     * Whether or not the URI may omit a hostname when the scheme is
+     * explicitly specified, ala file:///path/to/file. As of writing,
+     * 'file' is the only scheme that browsers support his properly.
+     * @type bool
+     */
+    public $may_omit_host = false;
+
+    /**
+     * Validates the components of a URI for a specific scheme.
+     * @param HTMLPurifier_URI $uri Reference to a HTMLPurifier_URI object
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool success or failure
+     */
+    abstract public function doValidate(&$uri, $config, $context);
+
+    /**
+     * Public interface for validating components of a URI.  Performs a
+     * bunch of default actions. Don't overload this method.
+     * @param HTMLPurifier_URI $uri Reference to a HTMLPurifier_URI object
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool success or failure
+     */
+    public function validate(&$uri, $config, $context)
+    {
+        if ($this->default_port == $uri->port) {
+            $uri->port = null;
+        }
+        // kludge: browsers do funny things when the scheme but not the
+        // authority is set
+        if (!$this->may_omit_host &&
+            // if the scheme is present, a missing host is always in error
+            (!is_null($uri->scheme) && ($uri->host === '' || is_null($uri->host))) ||
+            // if the scheme is not present, a *blank* host is in error,
+            // since this translates into '///path' which most browsers
+            // interpret as being 'http://path'.
+            (is_null($uri->scheme) && $uri->host === '')
+        ) {
+            do {
+                if (is_null($uri->scheme)) {
+                    if (substr($uri->path, 0, 2) != '//') {
+                        $uri->host = null;
+                        break;
+                    }
+                    // URI is '////path', so we cannot nullify the
+                    // host to preserve semantics.  Try expanding the
+                    // hostname instead (fall through)
+                }
+                // first see if we can manually insert a hostname
+                $host = $config->get('URI.Host');
+                if (!is_null($host)) {
+                    $uri->host = $host;
+                } else {
+                    // we can't do anything sensible, reject the URL.
+                    return false;
+                }
+            } while (false);
+        }
+        return $this->doValidate($uri, $config, $context);
+    }
+}
+
+
+
+
+
+/**
+ * Registry for retrieving specific URI scheme validator objects.
+ */
+class HTMLPurifier_URISchemeRegistry
+{
+
+    /**
+     * Retrieve sole instance of the registry.
+     * @param HTMLPurifier_URISchemeRegistry $prototype Optional prototype to overload sole instance with,
+     *                   or bool true to reset to default registry.
+     * @return HTMLPurifier_URISchemeRegistry
+     * @note Pass a registry object $prototype with a compatible interface and
+     *       the function will copy it and return it all further times.
+     */
+    public static function instance($prototype = null)
+    {
+        static $instance = null;
+        if ($prototype !== null) {
+            $instance = $prototype;
+        } elseif ($instance === null || $prototype == true) {
+            $instance = new HTMLPurifier_URISchemeRegistry();
+        }
+        return $instance;
+    }
+
+    /**
+     * Cache of retrieved schemes.
+     * @type HTMLPurifier_URIScheme[]
+     */
+    protected $schemes = array();
+
+    /**
+     * Retrieves a scheme validator object
+     * @param string $scheme String scheme name like http or mailto
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return HTMLPurifier_URIScheme
+     */
+    public function getScheme($scheme, $config, $context)
+    {
+        if (!$config) {
+            $config = HTMLPurifier_Config::createDefault();
+        }
+
+        // important, otherwise attacker could include arbitrary file
+        $allowed_schemes = $config->get('URI.AllowedSchemes');
+        if (!$config->get('URI.OverrideAllowedSchemes') &&
+            !isset($allowed_schemes[$scheme])
+        ) {
+            return;
+        }
+
+        if (isset($this->schemes[$scheme])) {
+            return $this->schemes[$scheme];
+        }
+        if (!isset($allowed_schemes[$scheme])) {
+            return;
+        }
+
+        $class = 'HTMLPurifier_URIScheme_' . $scheme;
+        if (!class_exists($class)) {
+            return;
+        }
+        $this->schemes[$scheme] = new $class();
+        return $this->schemes[$scheme];
+    }
+
+    /**
+     * Registers a custom scheme to the cache, bypassing reflection.
+     * @param string $scheme Scheme name
+     * @param HTMLPurifier_URIScheme $scheme_obj
+     */
+    public function register($scheme, $scheme_obj)
+    {
+        $this->schemes[$scheme] = $scheme_obj;
+    }
+}
+
+
+
+
+
+/**
+ * Class for converting between different unit-lengths as specified by
+ * CSS.
+ */
+class HTMLPurifier_UnitConverter
+{
+
+    const ENGLISH = 1;
+    const METRIC = 2;
+    const DIGITAL = 3;
+
+    /**
+     * Units information array. Units are grouped into measuring systems
+     * (English, Metric), and are assigned an integer representing
+     * the conversion factor between that unit and the smallest unit in
+     * the system. Numeric indexes are actually magical constants that
+     * encode conversion data from one system to the next, with a O(n^2)
+     * constraint on memory (this is generally not a problem, since
+     * the number of measuring systems is small.)
+     */
+    protected static $units = array(
+        self::ENGLISH => array(
+            'px' => 3, // This is as per CSS 2.1 and Firefox. Your mileage may vary
+            'pt' => 4,
+            'pc' => 48,
+            'in' => 288,
+            self::METRIC => array('pt', '0.352777778', 'mm'),
+        ),
+        self::METRIC => array(
+            'mm' => 1,
+            'cm' => 10,
+            self::ENGLISH => array('mm', '2.83464567', 'pt'),
+        ),
+    );
+
+    /**
+     * Minimum bcmath precision for output.
+     * @type int
+     */
+    protected $outputPrecision;
+
+    /**
+     * Bcmath precision for internal calculations.
+     * @type int
+     */
+    protected $internalPrecision;
+
+    /**
+     * Whether or not BCMath is available.
+     * @type bool
+     */
+    private $bcmath;
+
+    public function __construct($output_precision = 4, $internal_precision = 10, $force_no_bcmath = false)
+    {
+        $this->outputPrecision = $output_precision;
+        $this->internalPrecision = $internal_precision;
+        $this->bcmath = !$force_no_bcmath && function_exists('bcmul');
+    }
+
+    /**
+     * Converts a length object of one unit into another unit.
+     * @param HTMLPurifier_Length $length
+     *      Instance of HTMLPurifier_Length to convert. You must validate()
+     *      it before passing it here!
+     * @param string $to_unit
+     *      Unit to convert to.
+     * @return HTMLPurifier_Length|bool
+     * @note
+     *      About precision: This conversion function pays very special
+     *      attention to the incoming precision of values and attempts
+     *      to maintain a number of significant figure. Results are
+     *      fairly accurate up to nine digits. Some caveats:
+     *          - If a number is zero-padded as a result of this significant
+     *            figure tracking, the zeroes will be eliminated.
+     *          - If a number contains less than four sigfigs ($outputPrecision)
+     *            and this causes some decimals to be excluded, those
+     *            decimals will be added on.
+     */
+    public function convert($length, $to_unit)
+    {
+        if (!$length->isValid()) {
+            return false;
+        }
+
+        $n = $length->getN();
+        $unit = $length->getUnit();
+
+        if ($n === '0' || $unit === false) {
+            return new HTMLPurifier_Length('0', false);
+        }
+
+        $state = $dest_state = false;
+        foreach (self::$units as $k => $x) {
+            if (isset($x[$unit])) {
+                $state = $k;
+            }
+            if (isset($x[$to_unit])) {
+                $dest_state = $k;
+            }
+        }
+        if (!$state || !$dest_state) {
+            return false;
+        }
+
+        // Some calculations about the initial precision of the number;
+        // this will be useful when we need to do final rounding.
+        $sigfigs = $this->getSigFigs($n);
+        if ($sigfigs < $this->outputPrecision) {
+            $sigfigs = $this->outputPrecision;
+        }
+
+        // BCMath's internal precision deals only with decimals. Use
+        // our default if the initial number has no decimals, or increase
+        // it by how ever many decimals, thus, the number of guard digits
+        // will always be greater than or equal to internalPrecision.
+        $log = (int)floor(log(abs($n), 10));
+        $cp = ($log < 0) ? $this->internalPrecision - $log : $this->internalPrecision; // internal precision
+
+        for ($i = 0; $i < 2; $i++) {
+
+            // Determine what unit IN THIS SYSTEM we need to convert to
+            if ($dest_state === $state) {
+                // Simple conversion
+                $dest_unit = $to_unit;
+            } else {
+                // Convert to the smallest unit, pending a system shift
+                $dest_unit = self::$units[$state][$dest_state][0];
+            }
+
+            // Do the conversion if necessary
+            if ($dest_unit !== $unit) {
+                $factor = $this->div(self::$units[$state][$unit], self::$units[$state][$dest_unit], $cp);
+                $n = $this->mul($n, $factor, $cp);
+                $unit = $dest_unit;
+            }
+
+            // Output was zero, so bail out early. Shouldn't ever happen.
+            if ($n === '') {
+                $n = '0';
+                $unit = $to_unit;
+                break;
+            }
+
+            // It was a simple conversion, so bail out
+            if ($dest_state === $state) {
+                break;
+            }
+
+            if ($i !== 0) {
+                // Conversion failed! Apparently, the system we forwarded
+                // to didn't have this unit. This should never happen!
+                return false;
+            }
+
+            // Pre-condition: $i == 0
+
+            // Perform conversion to next system of units
+            $n = $this->mul($n, self::$units[$state][$dest_state][1], $cp);
+            $unit = self::$units[$state][$dest_state][2];
+            $state = $dest_state;
+
+            // One more loop around to convert the unit in the new system.
+
+        }
+
+        // Post-condition: $unit == $to_unit
+        if ($unit !== $to_unit) {
+            return false;
+        }
+
+        // Useful for debugging:
+        //echo "<pre>n";
+        //echo "$n\nsigfigs = $sigfigs\nnew_log = $new_log\nlog = $log\nrp = $rp\n</pre>\n";
+
+        $n = $this->round($n, $sigfigs);
+        if (strpos($n, '.') !== false) {
+            $n = rtrim($n, '0');
+        }
+        $n = rtrim($n, '.');
+
+        return new HTMLPurifier_Length($n, $unit);
+    }
+
+    /**
+     * Returns the number of significant figures in a string number.
+     * @param string $n Decimal number
+     * @return int number of sigfigs
+     */
+    public function getSigFigs($n)
+    {
+        $n = ltrim($n, '0+-');
+        $dp = strpos($n, '.'); // decimal position
+        if ($dp === false) {
+            $sigfigs = strlen(rtrim($n, '0'));
+        } else {
+            $sigfigs = strlen(ltrim($n, '0.')); // eliminate extra decimal character
+            if ($dp !== 0) {
+                $sigfigs--;
+            }
+        }
+        return $sigfigs;
+    }
+
+    /**
+     * Adds two numbers, using arbitrary precision when available.
+     * @param string $s1
+     * @param string $s2
+     * @param int $scale
+     * @return string
+     */
+    private function add($s1, $s2, $scale)
+    {
+        if ($this->bcmath) {
+            return bcadd($s1, $s2, $scale);
+        } else {
+            return $this->scale((float)$s1 + (float)$s2, $scale);
+        }
+    }
+
+    /**
+     * Multiples two numbers, using arbitrary precision when available.
+     * @param string $s1
+     * @param string $s2
+     * @param int $scale
+     * @return string
+     */
+    private function mul($s1, $s2, $scale)
+    {
+        if ($this->bcmath) {
+            return bcmul($s1, $s2, $scale);
+        } else {
+            return $this->scale((float)$s1 * (float)$s2, $scale);
+        }
+    }
+
+    /**
+     * Divides two numbers, using arbitrary precision when available.
+     * @param string $s1
+     * @param string $s2
+     * @param int $scale
+     * @return string
+     */
+    private function div($s1, $s2, $scale)
+    {
+        if ($this->bcmath) {
+            return bcdiv($s1, $s2, $scale);
+        } else {
+            return $this->scale((float)$s1 / (float)$s2, $scale);
+        }
+    }
+
+    /**
+     * Rounds a number according to the number of sigfigs it should have,
+     * using arbitrary precision when available.
+     * @param float $n
+     * @param int $sigfigs
+     * @return string
+     */
+    private function round($n, $sigfigs)
+    {
+        $new_log = (int)floor(log(abs($n), 10)); // Number of digits left of decimal - 1
+        $rp = $sigfigs - $new_log - 1; // Number of decimal places needed
+        $neg = $n < 0 ? '-' : ''; // Negative sign
+        if ($this->bcmath) {
+            if ($rp >= 0) {
+                $n = bcadd($n, $neg . '0.' . str_repeat('0', $rp) . '5', $rp + 1);
+                $n = bcdiv($n, '1', $rp);
+            } else {
+                // This algorithm partially depends on the standardized
+                // form of numbers that comes out of bcmath.
+                $n = bcadd($n, $neg . '5' . str_repeat('0', $new_log - $sigfigs), 0);
+                $n = substr($n, 0, $sigfigs + strlen($neg)) . str_repeat('0', $new_log - $sigfigs + 1);
+            }
+            return $n;
+        } else {
+            return $this->scale(round($n, $sigfigs - $new_log - 1), $rp + 1);
+        }
+    }
+
+    /**
+     * Scales a float to $scale digits right of decimal point, like BCMath.
+     * @param float $r
+     * @param int $scale
+     * @return string
+     */
+    private function scale($r, $scale)
+    {
+        if ($scale < 0) {
+            // The f sprintf type doesn't support negative numbers, so we
+            // need to cludge things manually. First get the string.
+            $r = sprintf('%.0f', (float)$r);
+            // Due to floating point precision loss, $r will more than likely
+            // look something like 4652999999999.9234. We grab one more digit
+            // than we need to precise from $r and then use that to round
+            // appropriately.
+            $precise = (string)round(substr($r, 0, strlen($r) + $scale), -1);
+            // Now we return it, truncating the zero that was rounded off.
+            return substr($precise, 0, -1) . str_repeat('0', -$scale + 1);
+        }
+        return sprintf('%.' . $scale . 'f', (float)$r);
+    }
+}
+
+
+
+
+
+/**
+ * Parses string representations into their corresponding native PHP
+ * variable type. The base implementation does a simple type-check.
+ */
+class HTMLPurifier_VarParser
+{
+
+    const C_STRING = 1;
+    const ISTRING = 2;
+    const TEXT = 3;
+    const ITEXT = 4;
+    const C_INT = 5;
+    const C_FLOAT = 6;
+    const C_BOOL = 7;
+    const LOOKUP = 8;
+    const ALIST = 9;
+    const HASH = 10;
+    const C_MIXED = 11;
+
+    /**
+     * Lookup table of allowed types. Mainly for backwards compatibility, but
+     * also convenient for transforming string type names to the integer constants.
+     */
+    public static $types = array(
+        'string' => self::C_STRING,
+        'istring' => self::ISTRING,
+        'text' => self::TEXT,
+        'itext' => self::ITEXT,
+        'int' => self::C_INT,
+        'float' => self::C_FLOAT,
+        'bool' => self::C_BOOL,
+        'lookup' => self::LOOKUP,
+        'list' => self::ALIST,
+        'hash' => self::HASH,
+        'mixed' => self::C_MIXED
+    );
+
+    /**
+     * Lookup table of types that are string, and can have aliases or
+     * allowed value lists.
+     */
+    public static $stringTypes = array(
+        self::C_STRING => true,
+        self::ISTRING => true,
+        self::TEXT => true,
+        self::ITEXT => true,
+    );
+
+    /**
+     * Validate a variable according to type.
+     * It may return NULL as a valid type if $allow_null is true.
+     *
+     * @param mixed $var Variable to validate
+     * @param int $type Type of variable, see HTMLPurifier_VarParser->types
+     * @param bool $allow_null Whether or not to permit null as a value
+     * @return string Validated and type-coerced variable
+     * @throws HTMLPurifier_VarParserException
+     */
+    final public function parse($var, $type, $allow_null = false)
+    {
+        if (is_string($type)) {
+            if (!isset(HTMLPurifier_VarParser::$types[$type])) {
+                throw new HTMLPurifier_VarParserException("Invalid type '$type'");
+            } else {
+                $type = HTMLPurifier_VarParser::$types[$type];
+            }
+        }
+        $var = $this->parseImplementation($var, $type, $allow_null);
+        if ($allow_null && $var === null) {
+            return null;
+        }
+        // These are basic checks, to make sure nothing horribly wrong
+        // happened in our implementations.
+        switch ($type) {
+            case (self::C_STRING):
+            case (self::ISTRING):
+            case (self::TEXT):
+            case (self::ITEXT):
+                if (!is_string($var)) {
+                    break;
+                }
+                if ($type == self::ISTRING || $type == self::ITEXT) {
+                    $var = strtolower($var);
+                }
+                return $var;
+            case (self::C_INT):
+                if (!is_int($var)) {
+                    break;
+                }
+                return $var;
+            case (self::C_FLOAT):
+                if (!is_float($var)) {
+                    break;
+                }
+                return $var;
+            case (self::C_BOOL):
+                if (!is_bool($var)) {
+                    break;
+                }
+                return $var;
+            case (self::LOOKUP):
+            case (self::ALIST):
+            case (self::HASH):
+                if (!is_array($var)) {
+                    break;
+                }
+                if ($type === self::LOOKUP) {
+                    foreach ($var as $k) {
+                        if ($k !== true) {
+                            $this->error('Lookup table contains value other than true');
+                        }
+                    }
+                } elseif ($type === self::ALIST) {
+                    $keys = array_keys($var);
+                    if (array_keys($keys) !== $keys) {
+                        $this->error('Indices for list are not uniform');
+                    }
+                }
+                return $var;
+            case (self::C_MIXED):
+                return $var;
+            default:
+                $this->errorInconsistent(get_class($this), $type);
+        }
+        $this->errorGeneric($var, $type);
+    }
+
+    /**
+     * Actually implements the parsing. Base implementation does not
+     * do anything to $var. Subclasses should overload this!
+     * @param mixed $var
+     * @param int $type
+     * @param bool $allow_null
+     * @return string
+     */
+    protected function parseImplementation($var, $type, $allow_null)
+    {
+        return $var;
+    }
+
+    /**
+     * Throws an exception.
+     * @throws HTMLPurifier_VarParserException
+     */
+    protected function error($msg)
+    {
+        throw new HTMLPurifier_VarParserException($msg);
+    }
+
+    /**
+     * Throws an inconsistency exception.
+     * @note This should not ever be called. It would be called if we
+     *       extend the allowed values of HTMLPurifier_VarParser without
+     *       updating subclasses.
+     * @param string $class
+     * @param int $type
+     * @throws HTMLPurifier_Exception
+     */
+    protected function errorInconsistent($class, $type)
+    {
+        throw new HTMLPurifier_Exception(
+            "Inconsistency in $class: " . HTMLPurifier_VarParser::getTypeName($type) .
+            " not implemented"
+        );
+    }
+
+    /**
+     * Generic error for if a type didn't work.
+     * @param mixed $var
+     * @param int $type
+     */
+    protected function errorGeneric($var, $type)
+    {
+        $vtype = gettype($var);
+        $this->error("Expected type " . HTMLPurifier_VarParser::getTypeName($type) . ", got $vtype");
+    }
+
+    /**
+     * @param int $type
+     * @return string
+     */
+    public static function getTypeName($type)
+    {
+        static $lookup;
+        if (!$lookup) {
+            // Lazy load the alternative lookup table
+            $lookup = array_flip(HTMLPurifier_VarParser::$types);
+        }
+        if (!isset($lookup[$type])) {
+            return 'unknown';
+        }
+        return $lookup[$type];
+    }
+}
+
+
+
+
+
+/**
+ * Exception type for HTMLPurifier_VarParser
+ */
+class HTMLPurifier_VarParserException extends HTMLPurifier_Exception
+{
+
+}
+
+
+
+
+
+/**
+ * A zipper is a purely-functional data structure which contains
+ * a focus that can be efficiently manipulated.  It is known as
+ * a "one-hole context".  This mutable variant implements a zipper
+ * for a list as a pair of two arrays, laid out as follows:
+ *
+ *      Base list: 1 2 3 4 [ ] 6 7 8 9
+ *      Front list: 1 2 3 4
+ *      Back list: 9 8 7 6
+ *
+ * User is expected to keep track of the "current element" and properly
+ * fill it back in as necessary.  (ToDo: Maybe it's more user friendly
+ * to implicitly track the current element?)
+ *
+ * Nota bene: the current class gets confused if you try to store NULLs
+ * in the list.
+ */
+
+class HTMLPurifier_Zipper
+{
+    public $front, $back;
+
+    public function __construct($front, $back) {
+        $this->front = $front;
+        $this->back = $back;
+    }
+
+    /**
+     * Creates a zipper from an array, with a hole in the
+     * 0-index position.
+     * @param Array to zipper-ify.
+     * @return Tuple of zipper and element of first position.
+     */
+    static public function fromArray($array) {
+        $z = new self(array(), array_reverse($array));
+        $t = $z->delete(); // delete the "dummy hole"
+        return array($z, $t);
+    }
+
+    /**
+     * Convert zipper back into a normal array, optionally filling in
+     * the hole with a value. (Usually you should supply a $t, unless you
+     * are at the end of the array.)
+     */
+    public function toArray($t = NULL) {
+        $a = $this->front;
+        if ($t !== NULL) $a[] = $t;
+        for ($i = count($this->back)-1; $i >= 0; $i--) {
+            $a[] = $this->back[$i];
+        }
+        return $a;
+    }
+
+    /**
+     * Move hole to the next element.
+     * @param $t Element to fill hole with
+     * @return Original contents of new hole.
+     */
+    public function next($t) {
+        if ($t !== NULL) array_push($this->front, $t);
+        return empty($this->back) ? NULL : array_pop($this->back);
+    }
+
+    /**
+     * Iterated hole advancement.
+     * @param $t Element to fill hole with
+     * @param $i How many forward to advance hole
+     * @return Original contents of new hole, i away
+     */
+    public function advance($t, $n) {
+        for ($i = 0; $i < $n; $i++) {
+            $t = $this->next($t);
+        }
+        return $t;
+    }
+
+    /**
+     * Move hole to the previous element
+     * @param $t Element to fill hole with
+     * @return Original contents of new hole.
+     */
+    public function prev($t) {
+        if ($t !== NULL) array_push($this->back, $t);
+        return empty($this->front) ? NULL : array_pop($this->front);
+    }
+
+    /**
+     * Delete contents of current hole, shifting hole to
+     * next element.
+     * @return Original contents of new hole.
+     */
+    public function delete() {
+        return empty($this->back) ? NULL : array_pop($this->back);
+    }
+
+    /**
+     * Returns true if we are at the end of the list.
+     * @return bool
+     */
+    public function done() {
+        return empty($this->back);
+    }
+
+    /**
+     * Insert element before hole.
+     * @param Element to insert
+     */
+    public function insertBefore($t) {
+        if ($t !== NULL) array_push($this->front, $t);
+    }
+
+    /**
+     * Insert element after hole.
+     * @param Element to insert
+     */
+    public function insertAfter($t) {
+        if ($t !== NULL) array_push($this->back, $t);
+    }
+
+    /**
+     * Splice in multiple elements at hole.  Functional specification
+     * in terms of array_splice:
+     *
+     *      $arr1 = $arr;
+     *      $old1 = array_splice($arr1, $i, $delete, $replacement);
+     *
+     *      list($z, $t) = HTMLPurifier_Zipper::fromArray($arr);
+     *      $t = $z->advance($t, $i);
+     *      list($old2, $t) = $z->splice($t, $delete, $replacement);
+     *      $arr2 = $z->toArray($t);
+     *
+     *      assert($old1 === $old2);
+     *      assert($arr1 === $arr2);
+     *
+     * NB: the absolute index location after this operation is
+     * *unchanged!*
+     *
+     * @param Current contents of hole.
+     */
+    public function splice($t, $delete, $replacement) {
+        // delete
+        $old = array();
+        $r = $t;
+        for ($i = $delete; $i > 0; $i--) {
+            $old[] = $r;
+            $r = $this->delete();
+        }
+        // insert
+        for ($i = count($replacement)-1; $i >= 0; $i--) {
+            $this->insertAfter($r);
+            $r = $replacement[$i];
+        }
+        return array($old, $r);
+    }
+}
+
+
+
+/**
+ * Validates the HTML attribute style, otherwise known as CSS.
+ * @note We don't implement the whole CSS specification, so it might be
+ *       difficult to reuse this component in the context of validating
+ *       actual stylesheet declarations.
+ * @note If we were really serious about validating the CSS, we would
+ *       tokenize the styles and then parse the tokens. Obviously, we
+ *       are not doing that. Doing that could seriously harm performance,
+ *       but would make these components a lot more viable for a CSS
+ *       filtering solution.
+ */
+class HTMLPurifier_AttrDef_CSS extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * @param string $css
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($css, $config, $context)
+    {
+        $css = $this->parseCDATA($css);
+
+        $definition = $config->getCSSDefinition();
+        $allow_duplicates = $config->get("CSS.AllowDuplicates");
+
+
+        // According to the CSS2.1 spec, the places where a
+        // non-delimiting semicolon can appear are in strings
+        // escape sequences.   So here is some dumb hack to
+        // handle quotes.
+        $len = strlen($css);
+        $accum = "";
+        $declarations = array();
+        $quoted = false;
+        for ($i = 0; $i < $len; $i++) {
+            $c = strcspn($css, ";'\"", $i);
+            $accum .= substr($css, $i, $c);
+            $i += $c;
+            if ($i == $len) break;
+            $d = $css[$i];
+            if ($quoted) {
+                $accum .= $d;
+                if ($d == $quoted) {
+                    $quoted = false;
+                }
+            } else {
+                if ($d == ";") {
+                    $declarations[] = $accum;
+                    $accum = "";
+                } else {
+                    $accum .= $d;
+                    $quoted = $d;
+                }
+            }
+        }
+        if ($accum != "") $declarations[] = $accum;
+
+        $propvalues = array();
+        $new_declarations = '';
+
+        /**
+         * Name of the current CSS property being validated.
+         */
+        $property = false;
+        $context->register('CurrentCSSProperty', $property);
+
+        foreach ($declarations as $declaration) {
+            if (!$declaration) {
+                continue;
+            }
+            if (!strpos($declaration, ':')) {
+                continue;
+            }
+            list($property, $value) = explode(':', $declaration, 2);
+            $property = trim($property);
+            $value = trim($value);
+            $ok = false;
+            do {
+                if (isset($definition->info[$property])) {
+                    $ok = true;
+                    break;
+                }
+                if (ctype_lower($property)) {
+                    break;
+                }
+                $property = strtolower($property);
+                if (isset($definition->info[$property])) {
+                    $ok = true;
+                    break;
+                }
+            } while (0);
+            if (!$ok) {
+                continue;
+            }
+            // inefficient call, since the validator will do this again
+            if (strtolower(trim($value)) !== 'inherit') {
+                // inherit works for everything (but only on the base property)
+                $result = $definition->info[$property]->validate(
+                    $value,
+                    $config,
+                    $context
+                );
+            } else {
+                $result = 'inherit';
+            }
+            if ($result === false) {
+                continue;
+            }
+            if ($allow_duplicates) {
+                $new_declarations .= "$property:$result;";
+            } else {
+                $propvalues[$property] = $result;
+            }
+        }
+
+        $context->destroy('CurrentCSSProperty');
+
+        // procedure does not write the new CSS simultaneously, so it's
+        // slightly inefficient, but it's the only way of getting rid of
+        // duplicates. Perhaps config to optimize it, but not now.
+
+        foreach ($propvalues as $prop => $value) {
+            $new_declarations .= "$prop:$value;";
+        }
+
+        return $new_declarations ? $new_declarations : false;
+
+    }
+
+}
+
+
+
+
+
+/**
+ * Dummy AttrDef that mimics another AttrDef, BUT it generates clones
+ * with make.
+ */
+class HTMLPurifier_AttrDef_Clone extends HTMLPurifier_AttrDef
+{
+    /**
+     * What we're cloning.
+     * @type HTMLPurifier_AttrDef
+     */
+    protected $clone;
+
+    /**
+     * @param HTMLPurifier_AttrDef $clone
+     */
+    public function __construct($clone)
+    {
+        $this->clone = $clone;
+    }
+
+    /**
+     * @param string $v
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($v, $config, $context)
+    {
+        return $this->clone->validate($v, $config, $context);
+    }
+
+    /**
+     * @param string $string
+     * @return HTMLPurifier_AttrDef
+     */
+    public function make($string)
+    {
+        return clone $this->clone;
+    }
+}
+
+
+
+
+
+// Enum = Enumerated
+/**
+ * Validates a keyword against a list of valid values.
+ * @warning The case-insensitive compare of this function uses PHP's
+ *          built-in strtolower and ctype_lower functions, which may
+ *          cause problems with international comparisons
+ */
+class HTMLPurifier_AttrDef_Enum extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * Lookup table of valid values.
+     * @type array
+     * @todo Make protected
+     */
+    public $valid_values = array();
+
+    /**
+     * Bool indicating whether or not enumeration is case sensitive.
+     * @note In general this is always case insensitive.
+     */
+    protected $case_sensitive = false; // values according to W3C spec
+
+    /**
+     * @param array $valid_values List of valid values
+     * @param bool $case_sensitive Whether or not case sensitive
+     */
+    public function __construct($valid_values = array(), $case_sensitive = false)
+    {
+        $this->valid_values = array_flip($valid_values);
+        $this->case_sensitive = $case_sensitive;
+    }
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        $string = trim($string);
+        if (!$this->case_sensitive) {
+            // we may want to do full case-insensitive libraries
+            $string = ctype_lower($string) ? $string : strtolower($string);
+        }
+        $result = isset($this->valid_values[$string]);
+
+        return $result ? $string : false;
+    }
+
+    /**
+     * @param string $string In form of comma-delimited list of case-insensitive
+     *      valid values. Example: "foo,bar,baz". Prepend "s:" to make
+     *      case sensitive
+     * @return HTMLPurifier_AttrDef_Enum
+     */
+    public function make($string)
+    {
+        if (strlen($string) > 2 && $string[0] == 's' && $string[1] == ':') {
+            $string = substr($string, 2);
+            $sensitive = true;
+        } else {
+            $sensitive = false;
+        }
+        $values = explode(',', $string);
+        return new HTMLPurifier_AttrDef_Enum($values, $sensitive);
+    }
+}
+
+
+
+
+
+/**
+ * Validates an integer.
+ * @note While this class was modeled off the CSS definition, no currently
+ *       allowed CSS uses this type.  The properties that do are: widows,
+ *       orphans, z-index, counter-increment, counter-reset.  Some of the
+ *       HTML attributes, however, find use for a non-negative version of this.
+ */
+class HTMLPurifier_AttrDef_Integer extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * Whether or not negative values are allowed.
+     * @type bool
+     */
+    protected $negative = true;
+
+    /**
+     * Whether or not zero is allowed.
+     * @type bool
+     */
+    protected $zero = true;
+
+    /**
+     * Whether or not positive values are allowed.
+     * @type bool
+     */
+    protected $positive = true;
+
+    /**
+     * @param $negative Bool indicating whether or not negative values are allowed
+     * @param $zero Bool indicating whether or not zero is allowed
+     * @param $positive Bool indicating whether or not positive values are allowed
+     */
+    public function __construct($negative = true, $zero = true, $positive = true)
+    {
+        $this->negative = $negative;
+        $this->zero = $zero;
+        $this->positive = $positive;
+    }
+
+    /**
+     * @param string $integer
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($integer, $config, $context)
+    {
+        $integer = $this->parseCDATA($integer);
+        if ($integer === '') {
+            return false;
+        }
+
+        // we could possibly simply typecast it to integer, but there are
+        // certain fringe cases that must not return an integer.
+
+        // clip leading sign
+        if ($this->negative && $integer[0] === '-') {
+            $digits = substr($integer, 1);
+            if ($digits === '0') {
+                $integer = '0';
+            } // rm minus sign for zero
+        } elseif ($this->positive && $integer[0] === '+') {
+            $digits = $integer = substr($integer, 1); // rm unnecessary plus
+        } else {
+            $digits = $integer;
+        }
+
+        // test if it's numeric
+        if (!ctype_digit($digits)) {
+            return false;
+        }
+
+        // perform scope tests
+        if (!$this->zero && $integer == 0) {
+            return false;
+        }
+        if (!$this->positive && $integer > 0) {
+            return false;
+        }
+        if (!$this->negative && $integer < 0) {
+            return false;
+        }
+
+        return $integer;
+    }
+}
+
+
+
+
+
+/**
+ * Validates the HTML attribute lang, effectively a language code.
+ * @note Built according to RFC 3066, which obsoleted RFC 1766
+ */
+class HTMLPurifier_AttrDef_Lang extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        $string = trim($string);
+        if (!$string) {
+            return false;
+        }
+
+        $subtags = explode('-', $string);
+        $num_subtags = count($subtags);
+
+        if ($num_subtags == 0) { // sanity check
+            return false;
+        }
+
+        // process primary subtag : $subtags[0]
+        $length = strlen($subtags[0]);
+        switch ($length) {
+            case 0:
+                return false;
+            case 1:
+                if (!($subtags[0] == 'x' || $subtags[0] == 'i')) {
+                    return false;
+                }
+                break;
+            case 2:
+            case 3:
+                if (!ctype_alpha($subtags[0])) {
+                    return false;
+                } elseif (!ctype_lower($subtags[0])) {
+                    $subtags[0] = strtolower($subtags[0]);
+                }
+                break;
+            default:
+                return false;
+        }
+
+        $new_string = $subtags[0];
+        if ($num_subtags == 1) {
+            return $new_string;
+        }
+
+        // process second subtag : $subtags[1]
+        $length = strlen($subtags[1]);
+        if ($length == 0 || ($length == 1 && $subtags[1] != 'x') || $length > 8 || !ctype_alnum($subtags[1])) {
+            return $new_string;
+        }
+        if (!ctype_lower($subtags[1])) {
+            $subtags[1] = strtolower($subtags[1]);
+        }
+
+        $new_string .= '-' . $subtags[1];
+        if ($num_subtags == 2) {
+            return $new_string;
+        }
+
+        // process all other subtags, index 2 and up
+        for ($i = 2; $i < $num_subtags; $i++) {
+            $length = strlen($subtags[$i]);
+            if ($length == 0 || $length > 8 || !ctype_alnum($subtags[$i])) {
+                return $new_string;
+            }
+            if (!ctype_lower($subtags[$i])) {
+                $subtags[$i] = strtolower($subtags[$i]);
+            }
+            $new_string .= '-' . $subtags[$i];
+        }
+        return $new_string;
+    }
+}
+
+
+
+
+
+/**
+ * Decorator that, depending on a token, switches between two definitions.
+ */
+class HTMLPurifier_AttrDef_Switch
+{
+
+    /**
+     * @type string
+     */
+    protected $tag;
+
+    /**
+     * @type HTMLPurifier_AttrDef
+     */
+    protected $withTag;
+
+    /**
+     * @type HTMLPurifier_AttrDef
+     */
+    protected $withoutTag;
+
+    /**
+     * @param string $tag Tag name to switch upon
+     * @param HTMLPurifier_AttrDef $with_tag Call if token matches tag
+     * @param HTMLPurifier_AttrDef $without_tag Call if token doesn't match, or there is no token
+     */
+    public function __construct($tag, $with_tag, $without_tag)
+    {
+        $this->tag = $tag;
+        $this->withTag = $with_tag;
+        $this->withoutTag = $without_tag;
+    }
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        $token = $context->get('CurrentToken', true);
+        if (!$token || $token->name !== $this->tag) {
+            return $this->withoutTag->validate($string, $config, $context);
+        } else {
+            return $this->withTag->validate($string, $config, $context);
+        }
+    }
+}
+
+
+
+
+
+/**
+ * Validates arbitrary text according to the HTML spec.
+ */
+class HTMLPurifier_AttrDef_Text extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        return $this->parseCDATA($string);
+    }
+}
+
+
+
+
+
+/**
+ * Validates a URI as defined by RFC 3986.
+ * @note Scheme-specific mechanics deferred to HTMLPurifier_URIScheme
+ */
+class HTMLPurifier_AttrDef_URI extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * @type HTMLPurifier_URIParser
+     */
+    protected $parser;
+
+    /**
+     * @type bool
+     */
+    protected $embedsResource;
+
+    /**
+     * @param bool $embeds_resource Does the URI here result in an extra HTTP request?
+     */
+    public function __construct($embeds_resource = false)
+    {
+        $this->parser = new HTMLPurifier_URIParser();
+        $this->embedsResource = (bool)$embeds_resource;
+    }
+
+    /**
+     * @param string $string
+     * @return HTMLPurifier_AttrDef_URI
+     */
+    public function make($string)
+    {
+        $embeds = ($string === 'embedded');
+        return new HTMLPurifier_AttrDef_URI($embeds);
+    }
+
+    /**
+     * @param string $uri
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($uri, $config, $context)
+    {
+        if ($config->get('URI.Disable')) {
+            return false;
+        }
+
+        $uri = $this->parseCDATA($uri);
+
+        // parse the URI
+        $uri = $this->parser->parse($uri);
+        if ($uri === false) {
+            return false;
+        }
+
+        // add embedded flag to context for validators
+        $context->register('EmbeddedURI', $this->embedsResource);
+
+        $ok = false;
+        do {
+
+            // generic validation
+            $result = $uri->validate($config, $context);
+            if (!$result) {
+                break;
+            }
+
+            // chained filtering
+            $uri_def = $config->getDefinition('URI');
+            $result = $uri_def->filter($uri, $config, $context);
+            if (!$result) {
+                break;
+            }
+
+            // scheme-specific validation
+            $scheme_obj = $uri->getSchemeObj($config, $context);
+            if (!$scheme_obj) {
+                break;
+            }
+            if ($this->embedsResource && !$scheme_obj->browsable) {
+                break;
+            }
+            $result = $scheme_obj->validate($uri, $config, $context);
+            if (!$result) {
+                break;
+            }
+
+            // Post chained filtering
+            $result = $uri_def->postFilter($uri, $config, $context);
+            if (!$result) {
+                break;
+            }
+
+            // survived gauntlet
+            $ok = true;
+
+        } while (false);
+
+        $context->destroy('EmbeddedURI');
+        if (!$ok) {
+            return false;
+        }
+        // back to string
+        return $uri->toString();
+    }
+}
+
+
+
+
+
+/**
+ * Validates a number as defined by the CSS spec.
+ */
+class HTMLPurifier_AttrDef_CSS_Number extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * Indicates whether or not only positive values are allowed.
+     * @type bool
+     */
+    protected $non_negative = false;
+
+    /**
+     * @param bool $non_negative indicates whether negatives are forbidden
+     */
+    public function __construct($non_negative = false)
+    {
+        $this->non_negative = $non_negative;
+    }
+
+    /**
+     * @param string $number
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return string|bool
+     * @warning Some contexts do not pass $config, $context. These
+     *          variables should not be used without checking HTMLPurifier_Length
+     */
+    public function validate($number, $config, $context)
+    {
+        $number = $this->parseCDATA($number);
+
+        if ($number === '') {
+            return false;
+        }
+        if ($number === '0') {
+            return '0';
+        }
+
+        $sign = '';
+        switch ($number[0]) {
+            case '-':
+                if ($this->non_negative) {
+                    return false;
+                }
+                $sign = '-';
+            case '+':
+                $number = substr($number, 1);
+        }
+
+        if (ctype_digit($number)) {
+            $number = ltrim($number, '0');
+            return $number ? $sign . $number : '0';
+        }
+
+        // Period is the only non-numeric character allowed
+        if (strpos($number, '.') === false) {
+            return false;
+        }
+
+        list($left, $right) = explode('.', $number, 2);
+
+        if ($left === '' && $right === '') {
+            return false;
+        }
+        if ($left !== '' && !ctype_digit($left)) {
+            return false;
+        }
+
+        $left = ltrim($left, '0');
+        $right = rtrim($right, '0');
+
+        if ($right === '') {
+            return $left ? $sign . $left : '0';
+        } elseif (!ctype_digit($right)) {
+            return false;
+        }
+        return $sign . $left . '.' . $right;
+    }
+}
+
+
+
+
+
+class HTMLPurifier_AttrDef_CSS_AlphaValue extends HTMLPurifier_AttrDef_CSS_Number
+{
+
+    public function __construct()
+    {
+        parent::__construct(false); // opacity is non-negative, but we will clamp it
+    }
+
+    /**
+     * @param string $number
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return string
+     */
+    public function validate($number, $config, $context)
+    {
+        $result = parent::validate($number, $config, $context);
+        if ($result === false) {
+            return $result;
+        }
+        $float = (float)$result;
+        if ($float < 0.0) {
+            $result = '0';
+        }
+        if ($float > 1.0) {
+            $result = '1';
+        }
+        return $result;
+    }
+}
+
+
+
+
+
+/**
+ * Validates shorthand CSS property background.
+ * @warning Does not support url tokens that have internal spaces.
+ */
+class HTMLPurifier_AttrDef_CSS_Background extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * Local copy of component validators.
+     * @type HTMLPurifier_AttrDef[]
+     * @note See HTMLPurifier_AttrDef_Font::$info for a similar impl.
+     */
+    protected $info;
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function __construct($config)
+    {
+        $def = $config->getCSSDefinition();
+        $this->info['background-color'] = $def->info['background-color'];
+        $this->info['background-image'] = $def->info['background-image'];
+        $this->info['background-repeat'] = $def->info['background-repeat'];
+        $this->info['background-attachment'] = $def->info['background-attachment'];
+        $this->info['background-position'] = $def->info['background-position'];
+    }
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        // regular pre-processing
+        $string = $this->parseCDATA($string);
+        if ($string === '') {
+            return false;
+        }
+
+        // munge rgb() decl if necessary
+        $string = $this->mungeRgb($string);
+
+        // assumes URI doesn't have spaces in it
+        $bits = explode(' ', $string); // bits to process
+
+        $caught = array();
+        $caught['color'] = false;
+        $caught['image'] = false;
+        $caught['repeat'] = false;
+        $caught['attachment'] = false;
+        $caught['position'] = false;
+
+        $i = 0; // number of catches
+
+        foreach ($bits as $bit) {
+            if ($bit === '') {
+                continue;
+            }
+            foreach ($caught as $key => $status) {
+                if ($key != 'position') {
+                    if ($status !== false) {
+                        continue;
+                    }
+                    $r = $this->info['background-' . $key]->validate($bit, $config, $context);
+                } else {
+                    $r = $bit;
+                }
+                if ($r === false) {
+                    continue;
+                }
+                if ($key == 'position') {
+                    if ($caught[$key] === false) {
+                        $caught[$key] = '';
+                    }
+                    $caught[$key] .= $r . ' ';
+                } else {
+                    $caught[$key] = $r;
+                }
+                $i++;
+                break;
+            }
+        }
+
+        if (!$i) {
+            return false;
+        }
+        if ($caught['position'] !== false) {
+            $caught['position'] = $this->info['background-position']->
+                validate($caught['position'], $config, $context);
+        }
+
+        $ret = array();
+        foreach ($caught as $value) {
+            if ($value === false) {
+                continue;
+            }
+            $ret[] = $value;
+        }
+
+        if (empty($ret)) {
+            return false;
+        }
+        return implode(' ', $ret);
+    }
+}
+
+
+
+
+
+/* W3C says:
+    [ // adjective and number must be in correct order, even if
+      // you could switch them without introducing ambiguity.
+      // some browsers support that syntax
+        [
+            <percentage> | <length> | left | center | right
+        ]
+        [
+            <percentage> | <length> | top | center | bottom
+        ]?
+    ] |
+    [ // this signifies that the vertical and horizontal adjectives
+      // can be arbitrarily ordered, however, there can only be two,
+      // one of each, or none at all
+        [
+            left | center | right
+        ] ||
+        [
+            top | center | bottom
+        ]
+    ]
+    top, left = 0%
+    center, (none) = 50%
+    bottom, right = 100%
+*/
+
+/* QuirksMode says:
+    keyword + length/percentage must be ordered correctly, as per W3C
+
+    Internet Explorer and Opera, however, support arbitrary ordering. We
+    should fix it up.
+
+    Minor issue though, not strictly necessary.
+*/
+
+// control freaks may appreciate the ability to convert these to
+// percentages or something, but it's not necessary
+
+/**
+ * Validates the value of background-position.
+ */
+class HTMLPurifier_AttrDef_CSS_BackgroundPosition extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * @type HTMLPurifier_AttrDef_CSS_Length
+     */
+    protected $length;
+
+    /**
+     * @type HTMLPurifier_AttrDef_CSS_Percentage
+     */
+    protected $percentage;
+
+    public function __construct()
+    {
+        $this->length = new HTMLPurifier_AttrDef_CSS_Length();
+        $this->percentage = new HTMLPurifier_AttrDef_CSS_Percentage();
+    }
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        $string = $this->parseCDATA($string);
+        $bits = explode(' ', $string);
+
+        $keywords = array();
+        $keywords['h'] = false; // left, right
+        $keywords['v'] = false; // top, bottom
+        $keywords['ch'] = false; // center (first word)
+        $keywords['cv'] = false; // center (second word)
+        $measures = array();
+
+        $i = 0;
+
+        $lookup = array(
+            'top' => 'v',
+            'bottom' => 'v',
+            'left' => 'h',
+            'right' => 'h',
+            'center' => 'c'
+        );
+
+        foreach ($bits as $bit) {
+            if ($bit === '') {
+                continue;
+            }
+
+            // test for keyword
+            $lbit = ctype_lower($bit) ? $bit : strtolower($bit);
+            if (isset($lookup[$lbit])) {
+                $status = $lookup[$lbit];
+                if ($status == 'c') {
+                    if ($i == 0) {
+                        $status = 'ch';
+                    } else {
+                        $status = 'cv';
+                    }
+                }
+                $keywords[$status] = $lbit;
+                $i++;
+            }
+
+            // test for length
+            $r = $this->length->validate($bit, $config, $context);
+            if ($r !== false) {
+                $measures[] = $r;
+                $i++;
+            }
+
+            // test for percentage
+            $r = $this->percentage->validate($bit, $config, $context);
+            if ($r !== false) {
+                $measures[] = $r;
+                $i++;
+            }
+        }
+
+        if (!$i) {
+            return false;
+        } // no valid values were caught
+
+        $ret = array();
+
+        // first keyword
+        if ($keywords['h']) {
+            $ret[] = $keywords['h'];
+        } elseif ($keywords['ch']) {
+            $ret[] = $keywords['ch'];
+            $keywords['cv'] = false; // prevent re-use: center = center center
+        } elseif (count($measures)) {
+            $ret[] = array_shift($measures);
+        }
+
+        if ($keywords['v']) {
+            $ret[] = $keywords['v'];
+        } elseif ($keywords['cv']) {
+            $ret[] = $keywords['cv'];
+        } elseif (count($measures)) {
+            $ret[] = array_shift($measures);
+        }
+
+        if (empty($ret)) {
+            return false;
+        }
+        return implode(' ', $ret);
+    }
+}
+
+
+
+
+
+/**
+ * Validates the border property as defined by CSS.
+ */
+class HTMLPurifier_AttrDef_CSS_Border extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * Local copy of properties this property is shorthand for.
+     * @type HTMLPurifier_AttrDef[]
+     */
+    protected $info = array();
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function __construct($config)
+    {
+        $def = $config->getCSSDefinition();
+        $this->info['border-width'] = $def->info['border-width'];
+        $this->info['border-style'] = $def->info['border-style'];
+        $this->info['border-top-color'] = $def->info['border-top-color'];
+    }
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        $string = $this->parseCDATA($string);
+        $string = $this->mungeRgb($string);
+        $bits = explode(' ', $string);
+        $done = array(); // segments we've finished
+        $ret = ''; // return value
+        foreach ($bits as $bit) {
+            foreach ($this->info as $propname => $validator) {
+                if (isset($done[$propname])) {
+                    continue;
+                }
+                $r = $validator->validate($bit, $config, $context);
+                if ($r !== false) {
+                    $ret .= $r . ' ';
+                    $done[$propname] = true;
+                    break;
+                }
+            }
+        }
+        return rtrim($ret);
+    }
+}
+
+
+
+
+
+/**
+ * Validates Color as defined by CSS.
+ */
+class HTMLPurifier_AttrDef_CSS_Color extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * @type HTMLPurifier_AttrDef_CSS_AlphaValue
+     */
+    protected $alpha;
+
+    public function __construct()
+    {
+        $this->alpha = new HTMLPurifier_AttrDef_CSS_AlphaValue();
+    }
+
+    /**
+     * @param string $color
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($color, $config, $context)
+    {
+        static $colors = null;
+        if ($colors === null) {
+            $colors = $config->get('Core.ColorKeywords');
+        }
+
+        $color = trim($color);
+        if ($color === '') {
+            return false;
+        }
+
+        $lower = strtolower($color);
+        if (isset($colors[$lower])) {
+            return $colors[$lower];
+        }
+
+        if (preg_match('#(rgb|rgba|hsl|hsla)\(#', $color, $matches) === 1) {
+            $length = strlen($color);
+            if (strpos($color, ')') !== $length - 1) {
+                return false;
+            }
+
+            // get used function : rgb, rgba, hsl or hsla
+            $function = $matches[1];
+
+            $parameters_size = 3;
+            $alpha_channel = false;
+            if (substr($function, -1) === 'a') {
+                $parameters_size = 4;
+                $alpha_channel = true;
+            }
+
+            /*
+             * Allowed types for values :
+             * parameter_position => [type => max_value]
+             */
+            $allowed_types = array(
+                1 => array('percentage' => 100, 'integer' => 255),
+                2 => array('percentage' => 100, 'integer' => 255),
+                3 => array('percentage' => 100, 'integer' => 255),
+            );
+            $allow_different_types = false;
+
+            if (strpos($function, 'hsl') !== false) {
+                $allowed_types = array(
+                    1 => array('integer' => 360),
+                    2 => array('percentage' => 100),
+                    3 => array('percentage' => 100),
+                );
+                $allow_different_types = true;
+            }
+
+            $values = trim(str_replace($function, '', $color), ' ()');
+
+            $parts = explode(',', $values);
+            if (count($parts) !== $parameters_size) {
+                return false;
+            }
+
+            $type = false;
+            $new_parts = array();
+            $i = 0;
+
+            foreach ($parts as $part) {
+                $i++;
+                $part = trim($part);
+
+                if ($part === '') {
+                    return false;
+                }
+
+                // different check for alpha channel
+                if ($alpha_channel === true && $i === count($parts)) {
+                    $result = $this->alpha->validate($part, $config, $context);
+
+                    if ($result === false) {
+                        return false;
+                    }
+
+                    $new_parts[] = (string)$result;
+                    continue;
+                }
+
+                if (substr($part, -1) === '%') {
+                    $current_type = 'percentage';
+                } else {
+                    $current_type = 'integer';
+                }
+
+                if (!array_key_exists($current_type, $allowed_types[$i])) {
+                    return false;
+                }
+
+                if (!$type) {
+                    $type = $current_type;
+                }
+
+                if ($allow_different_types === false && $type != $current_type) {
+                    return false;
+                }
+
+                $max_value = $allowed_types[$i][$current_type];
+
+                if ($current_type == 'integer') {
+                    // Return value between range 0 -> $max_value
+                    $new_parts[] = (int)max(min($part, $max_value), 0);
+                } elseif ($current_type == 'percentage') {
+                    $new_parts[] = (float)max(min(rtrim($part, '%'), $max_value), 0) . '%';
+                }
+            }
+
+            $new_values = implode(',', $new_parts);
+
+            $color = $function . '(' . $new_values . ')';
+        } else {
+            // hexadecimal handling
+            if ($color[0] === '#') {
+                $hex = substr($color, 1);
+            } else {
+                $hex = $color;
+                $color = '#' . $color;
+            }
+            $length = strlen($hex);
+            if ($length !== 3 && $length !== 6) {
+                return false;
+            }
+            if (!ctype_xdigit($hex)) {
+                return false;
+            }
+        }
+        return $color;
+    }
+
+}
+
+
+
+
+
+/**
+ * Allows multiple validators to attempt to validate attribute.
+ *
+ * Composite is just what it sounds like: a composite of many validators.
+ * This means that multiple HTMLPurifier_AttrDef objects will have a whack
+ * at the string.  If one of them passes, that's what is returned.  This is
+ * especially useful for CSS values, which often are a choice between
+ * an enumerated set of predefined values or a flexible data type.
+ */
+class HTMLPurifier_AttrDef_CSS_Composite extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * List of objects that may process strings.
+     * @type HTMLPurifier_AttrDef[]
+     * @todo Make protected
+     */
+    public $defs;
+
+    /**
+     * @param HTMLPurifier_AttrDef[] $defs List of HTMLPurifier_AttrDef objects
+     */
+    public function __construct($defs)
+    {
+        $this->defs = $defs;
+    }
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        foreach ($this->defs as $i => $def) {
+            $result = $this->defs[$i]->validate($string, $config, $context);
+            if ($result !== false) {
+                return $result;
+            }
+        }
+        return false;
+    }
+}
+
+
+
+
+
+/**
+ * Decorator which enables CSS properties to be disabled for specific elements.
+ */
+class HTMLPurifier_AttrDef_CSS_DenyElementDecorator extends HTMLPurifier_AttrDef
+{
+    /**
+     * @type HTMLPurifier_AttrDef
+     */
+    public $def;
+    /**
+     * @type string
+     */
+    public $element;
+
+    /**
+     * @param HTMLPurifier_AttrDef $def Definition to wrap
+     * @param string $element Element to deny
+     */
+    public function __construct($def, $element)
+    {
+        $this->def = $def;
+        $this->element = $element;
+    }
+
+    /**
+     * Checks if CurrentToken is set and equal to $this->element
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        $token = $context->get('CurrentToken', true);
+        if ($token && $token->name == $this->element) {
+            return false;
+        }
+        return $this->def->validate($string, $config, $context);
+    }
+}
+
+
+
+
+
+/**
+ * Microsoft's proprietary filter: CSS property
+ * @note Currently supports the alpha filter. In the future, this will
+ *       probably need an extensible framework
+ */
+class HTMLPurifier_AttrDef_CSS_Filter extends HTMLPurifier_AttrDef
+{
+    /**
+     * @type HTMLPurifier_AttrDef_Integer
+     */
+    protected $intValidator;
+
+    public function __construct()
+    {
+        $this->intValidator = new HTMLPurifier_AttrDef_Integer();
+    }
+
+    /**
+     * @param string $value
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($value, $config, $context)
+    {
+        $value = $this->parseCDATA($value);
+        if ($value === 'none') {
+            return $value;
+        }
+        // if we looped this we could support multiple filters
+        $function_length = strcspn($value, '(');
+        $function = trim(substr($value, 0, $function_length));
+        if ($function !== 'alpha' &&
+            $function !== 'Alpha' &&
+            $function !== 'progid:DXImageTransform.Microsoft.Alpha'
+        ) {
+            return false;
+        }
+        $cursor = $function_length + 1;
+        $parameters_length = strcspn($value, ')', $cursor);
+        $parameters = substr($value, $cursor, $parameters_length);
+        $params = explode(',', $parameters);
+        $ret_params = array();
+        $lookup = array();
+        foreach ($params as $param) {
+            list($key, $value) = explode('=', $param);
+            $key = trim($key);
+            $value = trim($value);
+            if (isset($lookup[$key])) {
+                continue;
+            }
+            if ($key !== 'opacity') {
+                continue;
+            }
+            $value = $this->intValidator->validate($value, $config, $context);
+            if ($value === false) {
+                continue;
+            }
+            $int = (int)$value;
+            if ($int > 100) {
+                $value = '100';
+            }
+            if ($int < 0) {
+                $value = '0';
+            }
+            $ret_params[] = "$key=$value";
+            $lookup[$key] = true;
+        }
+        $ret_parameters = implode(',', $ret_params);
+        $ret_function = "$function($ret_parameters)";
+        return $ret_function;
+    }
+}
+
+
+
+
+
+/**
+ * Validates shorthand CSS property font.
+ */
+class HTMLPurifier_AttrDef_CSS_Font extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * Local copy of validators
+     * @type HTMLPurifier_AttrDef[]
+     * @note If we moved specific CSS property definitions to their own
+     *       classes instead of having them be assembled at run time by
+     *       CSSDefinition, this wouldn't be necessary.  We'd instantiate
+     *       our own copies.
+     */
+    protected $info = array();
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function __construct($config)
+    {
+        $def = $config->getCSSDefinition();
+        $this->info['font-style'] = $def->info['font-style'];
+        $this->info['font-variant'] = $def->info['font-variant'];
+        $this->info['font-weight'] = $def->info['font-weight'];
+        $this->info['font-size'] = $def->info['font-size'];
+        $this->info['line-height'] = $def->info['line-height'];
+        $this->info['font-family'] = $def->info['font-family'];
+    }
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        static $system_fonts = array(
+            'caption' => true,
+            'icon' => true,
+            'menu' => true,
+            'message-box' => true,
+            'small-caption' => true,
+            'status-bar' => true
+        );
+
+        // regular pre-processing
+        $string = $this->parseCDATA($string);
+        if ($string === '') {
+            return false;
+        }
+
+        // check if it's one of the keywords
+        $lowercase_string = strtolower($string);
+        if (isset($system_fonts[$lowercase_string])) {
+            return $lowercase_string;
+        }
+
+        $bits = explode(' ', $string); // bits to process
+        $stage = 0; // this indicates what we're looking for
+        $caught = array(); // which stage 0 properties have we caught?
+        $stage_1 = array('font-style', 'font-variant', 'font-weight');
+        $final = ''; // output
+
+        for ($i = 0, $size = count($bits); $i < $size; $i++) {
+            if ($bits[$i] === '') {
+                continue;
+            }
+            switch ($stage) {
+                case 0: // attempting to catch font-style, font-variant or font-weight
+                    foreach ($stage_1 as $validator_name) {
+                        if (isset($caught[$validator_name])) {
+                            continue;
+                        }
+                        $r = $this->info[$validator_name]->validate(
+                            $bits[$i],
+                            $config,
+                            $context
+                        );
+                        if ($r !== false) {
+                            $final .= $r . ' ';
+                            $caught[$validator_name] = true;
+                            break;
+                        }
+                    }
+                    // all three caught, continue on
+                    if (count($caught) >= 3) {
+                        $stage = 1;
+                    }
+                    if ($r !== false) {
+                        break;
+                    }
+                case 1: // attempting to catch font-size and perhaps line-height
+                    $found_slash = false;
+                    if (strpos($bits[$i], '/') !== false) {
+                        list($font_size, $line_height) =
+                            explode('/', $bits[$i]);
+                        if ($line_height === '') {
+                            // ooh, there's a space after the slash!
+                            $line_height = false;
+                            $found_slash = true;
+                        }
+                    } else {
+                        $font_size = $bits[$i];
+                        $line_height = false;
+                    }
+                    $r = $this->info['font-size']->validate(
+                        $font_size,
+                        $config,
+                        $context
+                    );
+                    if ($r !== false) {
+                        $final .= $r;
+                        // attempt to catch line-height
+                        if ($line_height === false) {
+                            // we need to scroll forward
+                            for ($j = $i + 1; $j < $size; $j++) {
+                                if ($bits[$j] === '') {
+                                    continue;
+                                }
+                                if ($bits[$j] === '/') {
+                                    if ($found_slash) {
+                                        return false;
+                                    } else {
+                                        $found_slash = true;
+                                        continue;
+                                    }
+                                }
+                                $line_height = $bits[$j];
+                                break;
+                            }
+                        } else {
+                            // slash already found
+                            $found_slash = true;
+                            $j = $i;
+                        }
+                        if ($found_slash) {
+                            $i = $j;
+                            $r = $this->info['line-height']->validate(
+                                $line_height,
+                                $config,
+                                $context
+                            );
+                            if ($r !== false) {
+                                $final .= '/' . $r;
+                            }
+                        }
+                        $final .= ' ';
+                        $stage = 2;
+                        break;
+                    }
+                    return false;
+                case 2: // attempting to catch font-family
+                    $font_family =
+                        implode(' ', array_slice($bits, $i, $size - $i));
+                    $r = $this->info['font-family']->validate(
+                        $font_family,
+                        $config,
+                        $context
+                    );
+                    if ($r !== false) {
+                        $final .= $r . ' ';
+                        // processing completed successfully
+                        return rtrim($final);
+                    }
+                    return false;
+            }
+        }
+        return false;
+    }
+}
+
+
+
+
+
+/**
+ * Validates a font family list according to CSS spec
+ */
+class HTMLPurifier_AttrDef_CSS_FontFamily extends HTMLPurifier_AttrDef
+{
+
+    protected $mask = null;
+
+    public function __construct()
+    {
+        $this->mask = '_- ';
+        for ($c = 'a'; $c <= 'z'; $c++) {
+            $this->mask .= $c;
+        }
+        for ($c = 'A'; $c <= 'Z'; $c++) {
+            $this->mask .= $c;
+        }
+        for ($c = '0'; $c <= '9'; $c++) {
+            $this->mask .= $c;
+        } // cast-y, but should be fine
+        // special bytes used by UTF-8
+        for ($i = 0x80; $i <= 0xFF; $i++) {
+            // We don't bother excluding invalid bytes in this range,
+            // because the our restriction of well-formed UTF-8 will
+            // prevent these from ever occurring.
+            $this->mask .= chr($i);
+        }
+
+        /*
+            PHP's internal strcspn implementation is
+            O(length of string * length of mask), making it inefficient
+            for large masks.  However, it's still faster than
+            preg_match 8)
+          for (p = s1;;) {
+            spanp = s2;
+            do {
+              if (*spanp == c || p == s1_end) {
+                return p - s1;
+              }
+            } while (spanp++ < (s2_end - 1));
+            c = *++p;
+          }
+         */
+        // possible optimization: invert the mask.
+    }
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        static $generic_names = array(
+            'serif' => true,
+            'sans-serif' => true,
+            'monospace' => true,
+            'fantasy' => true,
+            'cursive' => true
+        );
+        $allowed_fonts = $config->get('CSS.AllowedFonts');
+
+        // assume that no font names contain commas in them
+        $fonts = explode(',', $string);
+        $final = '';
+        foreach ($fonts as $font) {
+            $font = trim($font);
+            if ($font === '') {
+                continue;
+            }
+            // match a generic name
+            if (isset($generic_names[$font])) {
+                if ($allowed_fonts === null || isset($allowed_fonts[$font])) {
+                    $final .= $font . ', ';
+                }
+                continue;
+            }
+            // match a quoted name
+            if ($font[0] === '"' || $font[0] === "'") {
+                $length = strlen($font);
+                if ($length <= 2) {
+                    continue;
+                }
+                $quote = $font[0];
+                if ($font[$length - 1] !== $quote) {
+                    continue;
+                }
+                $font = substr($font, 1, $length - 2);
+            }
+
+            $font = $this->expandCSSEscape($font);
+
+            // $font is a pure representation of the font name
+
+            if ($allowed_fonts !== null && !isset($allowed_fonts[$font])) {
+                continue;
+            }
+
+            if (ctype_alnum($font) && $font !== '') {
+                // very simple font, allow it in unharmed
+                $final .= $font . ', ';
+                continue;
+            }
+
+            // bugger out on whitespace.  form feed (0C) really
+            // shouldn't show up regardless
+            $font = str_replace(array("\n", "\t", "\r", "\x0C"), ' ', $font);
+
+            // Here, there are various classes of characters which need
+            // to be treated differently:
+            //  - Alphanumeric characters are essentially safe.  We
+            //    handled these above.
+            //  - Spaces require quoting, though most parsers will do
+            //    the right thing if there aren't any characters that
+            //    can be misinterpreted
+            //  - Dashes rarely occur, but they fairly unproblematic
+            //    for parsing/rendering purposes.
+            //  The above characters cover the majority of Western font
+            //  names.
+            //  - Arbitrary Unicode characters not in ASCII.  Because
+            //    most parsers give little thought to Unicode, treatment
+            //    of these codepoints is basically uniform, even for
+            //    punctuation-like codepoints.  These characters can
+            //    show up in non-Western pages and are supported by most
+            //    major browsers, for example: "ＭＳ 明�" is a
+            //    legitimate font-name
+            //    <http://ja.wikipedia.org/wiki/MS_明�>.  See
+            //    the CSS3 spec for more examples:
+            //    <http://www.w3.org/TR/2011/WD-css3-fonts-20110324/localizedfamilynames.png>
+            //    You can see live samples of these on the Internet:
+            //    <http://www.google.co.jp/search?q=font-family+ＭＳ+明�|ゴシック>
+            //    However, most of these fonts have ASCII equivalents:
+            //    for example, 'MS Mincho', and it's considered
+            //    professional to use ASCII font names instead of
+            //    Unicode font names.  Thanks Takeshi Terada for
+            //    providing this information.
+            //  The following characters, to my knowledge, have not been
+            //  used to name font names.
+            //  - Single quote.  While theoretically you might find a
+            //    font name that has a single quote in its name (serving
+            //    as an apostrophe, e.g. Dave's Scribble), I haven't
+            //    been able to find any actual examples of this.
+            //    Internet Explorer's cssText translation (which I
+            //    believe is invoked by innerHTML) normalizes any
+            //    quoting to single quotes, and fails to escape single
+            //    quotes.  (Note that this is not IE's behavior for all
+            //    CSS properties, just some sort of special casing for
+            //    font-family).  So a single quote *cannot* be used
+            //    safely in the font-family context if there will be an
+            //    innerHTML/cssText translation.  Note that Firefox 3.x
+            //    does this too.
+            //  - Double quote.  In IE, these get normalized to
+            //    single-quotes, no matter what the encoding.  (Fun
+            //    fact, in IE8, the 'content' CSS property gained
+            //    support, where they special cased to preserve encoded
+            //    double quotes, but still translate unadorned double
+            //    quotes into single quotes.)  So, because their
+            //    fixpoint behavior is identical to single quotes, they
+            //    cannot be allowed either.  Firefox 3.x displays
+            //    single-quote style behavior.
+            //  - Backslashes are reduced by one (so \\ -> \) every
+            //    iteration, so they cannot be used safely.  This shows
+            //    up in IE7, IE8 and FF3
+            //  - Semicolons, commas and backticks are handled properly.
+            //  - The rest of the ASCII punctuation is handled properly.
+            // We haven't checked what browsers do to unadorned
+            // versions, but this is not important as long as the
+            // browser doesn't /remove/ surrounding quotes (as IE does
+            // for HTML).
+            //
+            // With these results in hand, we conclude that there are
+            // various levels of safety:
+            //  - Paranoid: alphanumeric, spaces and dashes(?)
+            //  - International: Paranoid + non-ASCII Unicode
+            //  - Edgy: Everything except quotes, backslashes
+            //  - NoJS: Standards compliance, e.g. sod IE. Note that
+            //    with some judicious character escaping (since certain
+            //    types of escaping doesn't work) this is theoretically
+            //    OK as long as innerHTML/cssText is not called.
+            // We believe that international is a reasonable default
+            // (that we will implement now), and once we do more
+            // extensive research, we may feel comfortable with dropping
+            // it down to edgy.
+
+            // Edgy: alphanumeric, spaces, dashes, underscores and Unicode.  Use of
+            // str(c)spn assumes that the string was already well formed
+            // Unicode (which of course it is).
+            if (strspn($font, $this->mask) !== strlen($font)) {
+                continue;
+            }
+
+            // Historical:
+            // In the absence of innerHTML/cssText, these ugly
+            // transforms don't pose a security risk (as \\ and \"
+            // might--these escapes are not supported by most browsers).
+            // We could try to be clever and use single-quote wrapping
+            // when there is a double quote present, but I have choosen
+            // not to implement that.  (NOTE: you can reduce the amount
+            // of escapes by one depending on what quoting style you use)
+            // $font = str_replace('\\', '\\5C ', $font);
+            // $font = str_replace('"',  '\\22 ', $font);
+            // $font = str_replace("'",  '\\27 ', $font);
+
+            // font possibly with spaces, requires quoting
+            $final .= "'$font', ";
+        }
+        $final = rtrim($final, ', ');
+        if ($final === '') {
+            return false;
+        }
+        return $final;
+    }
+
+}
+
+
+
+
+
+/**
+ * Validates based on {ident} CSS grammar production
+ */
+class HTMLPurifier_AttrDef_CSS_Ident extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        $string = trim($string);
+
+        // early abort: '' and '0' (strings that convert to false) are invalid
+        if (!$string) {
+            return false;
+        }
+
+        $pattern = '/^(-?[A-Za-z_][A-Za-z_\-0-9]*)$/';
+        if (!preg_match($pattern, $string)) {
+            return false;
+        }
+        return $string;
+    }
+}
+
+
+
+
+
+/**
+ * Decorator which enables !important to be used in CSS values.
+ */
+class HTMLPurifier_AttrDef_CSS_ImportantDecorator extends HTMLPurifier_AttrDef
+{
+    /**
+     * @type HTMLPurifier_AttrDef
+     */
+    public $def;
+    /**
+     * @type bool
+     */
+    public $allow;
+
+    /**
+     * @param HTMLPurifier_AttrDef $def Definition to wrap
+     * @param bool $allow Whether or not to allow !important
+     */
+    public function __construct($def, $allow = false)
+    {
+        $this->def = $def;
+        $this->allow = $allow;
+    }
+
+    /**
+     * Intercepts and removes !important if necessary
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        // test for ! and important tokens
+        $string = trim($string);
+        $is_important = false;
+        // :TODO: optimization: test directly for !important and ! important
+        if (strlen($string) >= 9 && substr($string, -9) === 'important') {
+            $temp = rtrim(substr($string, 0, -9));
+            // use a temp, because we might want to restore important
+            if (strlen($temp) >= 1 && substr($temp, -1) === '!') {
+                $string = rtrim(substr($temp, 0, -1));
+                $is_important = true;
+            }
+        }
+        $string = $this->def->validate($string, $config, $context);
+        if ($this->allow && $is_important) {
+            $string .= ' !important';
+        }
+        return $string;
+    }
+}
+
+
+
+
+
+/**
+ * Represents a Length as defined by CSS.
+ */
+class HTMLPurifier_AttrDef_CSS_Length extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * @type HTMLPurifier_Length|string
+     */
+    protected $min;
+
+    /**
+     * @type HTMLPurifier_Length|string
+     */
+    protected $max;
+
+    /**
+     * @param HTMLPurifier_Length|string $min Minimum length, or null for no bound. String is also acceptable.
+     * @param HTMLPurifier_Length|string $max Maximum length, or null for no bound. String is also acceptable.
+     */
+    public function __construct($min = null, $max = null)
+    {
+        $this->min = $min !== null ? HTMLPurifier_Length::make($min) : null;
+        $this->max = $max !== null ? HTMLPurifier_Length::make($max) : null;
+    }
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        $string = $this->parseCDATA($string);
+
+        // Optimizations
+        if ($string === '') {
+            return false;
+        }
+        if ($string === '0') {
+            return '0';
+        }
+        if (strlen($string) === 1) {
+            return false;
+        }
+
+        $length = HTMLPurifier_Length::make($string);
+        if (!$length->isValid()) {
+            return false;
+        }
+
+        if ($this->min) {
+            $c = $length->compareTo($this->min);
+            if ($c === false) {
+                return false;
+            }
+            if ($c < 0) {
+                return false;
+            }
+        }
+        if ($this->max) {
+            $c = $length->compareTo($this->max);
+            if ($c === false) {
+                return false;
+            }
+            if ($c > 0) {
+                return false;
+            }
+        }
+        return $length->toString();
+    }
+}
+
+
+
+
+
+/**
+ * Validates shorthand CSS property list-style.
+ * @warning Does not support url tokens that have internal spaces.
+ */
+class HTMLPurifier_AttrDef_CSS_ListStyle extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * Local copy of validators.
+     * @type HTMLPurifier_AttrDef[]
+     * @note See HTMLPurifier_AttrDef_CSS_Font::$info for a similar impl.
+     */
+    protected $info;
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function __construct($config)
+    {
+        $def = $config->getCSSDefinition();
+        $this->info['list-style-type'] = $def->info['list-style-type'];
+        $this->info['list-style-position'] = $def->info['list-style-position'];
+        $this->info['list-style-image'] = $def->info['list-style-image'];
+    }
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        // regular pre-processing
+        $string = $this->parseCDATA($string);
+        if ($string === '') {
+            return false;
+        }
+
+        // assumes URI doesn't have spaces in it
+        $bits = explode(' ', strtolower($string)); // bits to process
+
+        $caught = array();
+        $caught['type'] = false;
+        $caught['position'] = false;
+        $caught['image'] = false;
+
+        $i = 0; // number of catches
+        $none = false;
+
+        foreach ($bits as $bit) {
+            if ($i >= 3) {
+                return;
+            } // optimization bit
+            if ($bit === '') {
+                continue;
+            }
+            foreach ($caught as $key => $status) {
+                if ($status !== false) {
+                    continue;
+                }
+                $r = $this->info['list-style-' . $key]->validate($bit, $config, $context);
+                if ($r === false) {
+                    continue;
+                }
+                if ($r === 'none') {
+                    if ($none) {
+                        continue;
+                    } else {
+                        $none = true;
+                    }
+                    if ($key == 'image') {
+                        continue;
+                    }
+                }
+                $caught[$key] = $r;
+                $i++;
+                break;
+            }
+        }
+
+        if (!$i) {
+            return false;
+        }
+
+        $ret = array();
+
+        // construct type
+        if ($caught['type']) {
+            $ret[] = $caught['type'];
+        }
+
+        // construct image
+        if ($caught['image']) {
+            $ret[] = $caught['image'];
+        }
+
+        // construct position
+        if ($caught['position']) {
+            $ret[] = $caught['position'];
+        }
+
+        if (empty($ret)) {
+            return false;
+        }
+        return implode(' ', $ret);
+    }
+}
+
+
+
+
+
+/**
+ * Framework class for strings that involve multiple values.
+ *
+ * Certain CSS properties such as border-width and margin allow multiple
+ * lengths to be specified.  This class can take a vanilla border-width
+ * definition and multiply it, usually into a max of four.
+ *
+ * @note Even though the CSS specification isn't clear about it, inherit
+ *       can only be used alone: it will never manifest as part of a multi
+ *       shorthand declaration.  Thus, this class does not allow inherit.
+ */
+class HTMLPurifier_AttrDef_CSS_Multiple extends HTMLPurifier_AttrDef
+{
+    /**
+     * Instance of component definition to defer validation to.
+     * @type HTMLPurifier_AttrDef
+     * @todo Make protected
+     */
+    public $single;
+
+    /**
+     * Max number of values allowed.
+     * @todo Make protected
+     */
+    public $max;
+
+    /**
+     * @param HTMLPurifier_AttrDef $single HTMLPurifier_AttrDef to multiply
+     * @param int $max Max number of values allowed (usually four)
+     */
+    public function __construct($single, $max = 4)
+    {
+        $this->single = $single;
+        $this->max = $max;
+    }
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        $string = $this->mungeRgb($this->parseCDATA($string));
+        if ($string === '') {
+            return false;
+        }
+        $parts = explode(' ', $string); // parseCDATA replaced \r, \t and \n
+        $length = count($parts);
+        $final = '';
+        for ($i = 0, $num = 0; $i < $length && $num < $this->max; $i++) {
+            if (ctype_space($parts[$i])) {
+                continue;
+            }
+            $result = $this->single->validate($parts[$i], $config, $context);
+            if ($result !== false) {
+                $final .= $result . ' ';
+                $num++;
+            }
+        }
+        if ($final === '') {
+            return false;
+        }
+        return rtrim($final);
+    }
+}
+
+
+
+
+
+/**
+ * Validates a Percentage as defined by the CSS spec.
+ */
+class HTMLPurifier_AttrDef_CSS_Percentage extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * Instance to defer number validation to.
+     * @type HTMLPurifier_AttrDef_CSS_Number
+     */
+    protected $number_def;
+
+    /**
+     * @param bool $non_negative Whether to forbid negative values
+     */
+    public function __construct($non_negative = false)
+    {
+        $this->number_def = new HTMLPurifier_AttrDef_CSS_Number($non_negative);
+    }
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        $string = $this->parseCDATA($string);
+
+        if ($string === '') {
+            return false;
+        }
+        $length = strlen($string);
+        if ($length === 1) {
+            return false;
+        }
+        if ($string[$length - 1] !== '%') {
+            return false;
+        }
+
+        $number = substr($string, 0, $length - 1);
+        $number = $this->number_def->validate($number, $config, $context);
+
+        if ($number === false) {
+            return false;
+        }
+        return "$number%";
+    }
+}
+
+
+
+
+
+/**
+ * Validates the value for the CSS property text-decoration
+ * @note This class could be generalized into a version that acts sort of
+ *       like Enum except you can compound the allowed values.
+ */
+class HTMLPurifier_AttrDef_CSS_TextDecoration extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        static $allowed_values = array(
+            'line-through' => true,
+            'overline' => true,
+            'underline' => true,
+        );
+
+        $string = strtolower($this->parseCDATA($string));
+
+        if ($string === 'none') {
+            return $string;
+        }
+
+        $parts = explode(' ', $string);
+        $final = '';
+        foreach ($parts as $part) {
+            if (isset($allowed_values[$part])) {
+                $final .= $part . ' ';
+            }
+        }
+        $final = rtrim($final);
+        if ($final === '') {
+            return false;
+        }
+        return $final;
+    }
+}
+
+
+
+
+
+/**
+ * Validates a URI in CSS syntax, which uses url('http://example.com')
+ * @note While theoretically speaking a URI in a CSS document could
+ *       be non-embedded, as of CSS2 there is no such usage so we're
+ *       generalizing it. This may need to be changed in the future.
+ * @warning Since HTMLPurifier_AttrDef_CSS blindly uses semicolons as
+ *          the separator, you cannot put a literal semicolon in
+ *          in the URI. Try percent encoding it, in that case.
+ */
+class HTMLPurifier_AttrDef_CSS_URI extends HTMLPurifier_AttrDef_URI
+{
+
+    public function __construct()
+    {
+        parent::__construct(true); // always embedded
+    }
+
+    /**
+     * @param string $uri_string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($uri_string, $config, $context)
+    {
+        // parse the URI out of the string and then pass it onto
+        // the parent object
+
+        $uri_string = $this->parseCDATA($uri_string);
+        if (strpos($uri_string, 'url(') !== 0) {
+            return false;
+        }
+        $uri_string = substr($uri_string, 4);
+        if (strlen($uri_string) == 0) {
+            return false;
+        }
+        $new_length = strlen($uri_string) - 1;
+        if ($uri_string[$new_length] != ')') {
+            return false;
+        }
+        $uri = trim(substr($uri_string, 0, $new_length));
+
+        if (!empty($uri) && ($uri[0] == "'" || $uri[0] == '"')) {
+            $quote = $uri[0];
+            $new_length = strlen($uri) - 1;
+            if ($uri[$new_length] !== $quote) {
+                return false;
+            }
+            $uri = substr($uri, 1, $new_length - 1);
+        }
+
+        $uri = $this->expandCSSEscape($uri);
+
+        $result = parent::validate($uri, $config, $context);
+
+        if ($result === false) {
+            return false;
+        }
+
+        // extra sanity check; should have been done by URI
+        $result = str_replace(array('"', "\\", "\n", "\x0c", "\r"), "", $result);
+
+        // suspicious characters are ()'; we're going to percent encode
+        // them for safety.
+        $result = str_replace(array('(', ')', "'"), array('%28', '%29', '%27'), $result);
+
+        // there's an extra bug where ampersands lose their escaping on
+        // an innerHTML cycle, so a very unlucky query parameter could
+        // then change the meaning of the URL.  Unfortunately, there's
+        // not much we can do about that...
+        return "url(\"$result\")";
+    }
+}
+
+
+
+
+
+/**
+ * Validates a boolean attribute
+ */
+class HTMLPurifier_AttrDef_HTML_Bool extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * @type string
+     */
+    protected $name;
+
+    /**
+     * @type bool
+     */
+    public $minimized = true;
+
+    /**
+     * @param bool|string $name
+     */
+    public function __construct($name = false)
+    {
+        $this->name = $name;
+    }
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        return $this->name;
+    }
+
+    /**
+     * @param string $string Name of attribute
+     * @return HTMLPurifier_AttrDef_HTML_Bool
+     */
+    public function make($string)
+    {
+        return new HTMLPurifier_AttrDef_HTML_Bool($string);
+    }
+}
+
+
+
+
+
+/**
+ * Validates contents based on NMTOKENS attribute type.
+ */
+class HTMLPurifier_AttrDef_HTML_Nmtokens extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        $string = trim($string);
+
+        // early abort: '' and '0' (strings that convert to false) are invalid
+        if (!$string) {
+            return false;
+        }
+
+        $tokens = $this->split($string, $config, $context);
+        $tokens = $this->filter($tokens, $config, $context);
+        if (empty($tokens)) {
+            return false;
+        }
+        return implode(' ', $tokens);
+    }
+
+    /**
+     * Splits a space separated list of tokens into its constituent parts.
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    protected function split($string, $config, $context)
+    {
+        // OPTIMIZABLE!
+        // do the preg_match, capture all subpatterns for reformulation
+
+        // we don't support U+00A1 and up codepoints or
+        // escaping because I don't know how to do that with regexps
+        // and plus it would complicate optimization efforts (you never
+        // see that anyway).
+        $pattern = '/(?:(?<=\s)|\A)' . // look behind for space or string start
+            '((?:--|-?[A-Za-z_])[A-Za-z_\-0-9]*)' .
+            '(?:(?=\s)|\z)/'; // look ahead for space or string end
+        preg_match_all($pattern, $string, $matches);
+        return $matches[1];
+    }
+
+    /**
+     * Template method for removing certain tokens based on arbitrary criteria.
+     * @note If we wanted to be really functional, we'd do an array_filter
+     *       with a callback. But... we're not.
+     * @param array $tokens
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    protected function filter($tokens, $config, $context)
+    {
+        return $tokens;
+    }
+}
+
+
+
+
+
+/**
+ * Implements special behavior for class attribute (normally NMTOKENS)
+ */
+class HTMLPurifier_AttrDef_HTML_Class extends HTMLPurifier_AttrDef_HTML_Nmtokens
+{
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    protected function split($string, $config, $context)
+    {
+        // really, this twiddle should be lazy loaded
+        $name = $config->getDefinition('HTML')->doctype->name;
+        if ($name == "XHTML 1.1" || $name == "XHTML 2.0") {
+            return parent::split($string, $config, $context);
+        } else {
+            return preg_split('/\s+/', $string);
+        }
+    }
+
+    /**
+     * @param array $tokens
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    protected function filter($tokens, $config, $context)
+    {
+        $allowed = $config->get('Attr.AllowedClasses');
+        $forbidden = $config->get('Attr.ForbiddenClasses');
+        $ret = array();
+        foreach ($tokens as $token) {
+            if (($allowed === null || isset($allowed[$token])) &&
+                !isset($forbidden[$token]) &&
+                // We need this O(n) check because of PHP's array
+                // implementation that casts -0 to 0.
+                !in_array($token, $ret, true)
+            ) {
+                $ret[] = $token;
+            }
+        }
+        return $ret;
+    }
+}
+
+
+
+/**
+ * Validates a color according to the HTML spec.
+ */
+class HTMLPurifier_AttrDef_HTML_Color extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        static $colors = null;
+        if ($colors === null) {
+            $colors = $config->get('Core.ColorKeywords');
+        }
+
+        $string = trim($string);
+
+        if (empty($string)) {
+            return false;
+        }
+        $lower = strtolower($string);
+        if (isset($colors[$lower])) {
+            return $colors[$lower];
+        }
+        if ($string[0] === '#') {
+            $hex = substr($string, 1);
+        } else {
+            $hex = $string;
+        }
+
+        $length = strlen($hex);
+        if ($length !== 3 && $length !== 6) {
+            return false;
+        }
+        if (!ctype_xdigit($hex)) {
+            return false;
+        }
+        if ($length === 3) {
+            $hex = $hex[0] . $hex[0] . $hex[1] . $hex[1] . $hex[2] . $hex[2];
+        }
+        return "#$hex";
+    }
+}
+
+
+
+
+
+/**
+ * Special-case enum attribute definition that lazy loads allowed frame targets
+ */
+class HTMLPurifier_AttrDef_HTML_FrameTarget extends HTMLPurifier_AttrDef_Enum
+{
+
+    /**
+     * @type array
+     */
+    public $valid_values = false; // uninitialized value
+
+    /**
+     * @type bool
+     */
+    protected $case_sensitive = false;
+
+    public function __construct()
+    {
+    }
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        if ($this->valid_values === false) {
+            $this->valid_values = $config->get('Attr.AllowedFrameTargets');
+        }
+        return parent::validate($string, $config, $context);
+    }
+}
+
+
+
+
+
+/**
+ * Validates the HTML attribute ID.
+ * @warning Even though this is the id processor, it
+ *          will ignore the directive Attr:IDBlacklist, since it will only
+ *          go according to the ID accumulator. Since the accumulator is
+ *          automatically generated, it will have already absorbed the
+ *          blacklist. If you're hacking around, make sure you use load()!
+ */
+
+class HTMLPurifier_AttrDef_HTML_ID extends HTMLPurifier_AttrDef
+{
+
+    // selector is NOT a valid thing to use for IDREFs, because IDREFs
+    // *must* target IDs that exist, whereas selector #ids do not.
+
+    /**
+     * Determines whether or not we're validating an ID in a CSS
+     * selector context.
+     * @type bool
+     */
+    protected $selector;
+
+    /**
+     * @param bool $selector
+     */
+    public function __construct($selector = false)
+    {
+        $this->selector = $selector;
+    }
+
+    /**
+     * @param string $id
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($id, $config, $context)
+    {
+        if (!$this->selector && !$config->get('Attr.EnableID')) {
+            return false;
+        }
+
+        $id = trim($id); // trim it first
+
+        if ($id === '') {
+            return false;
+        }
+
+        $prefix = $config->get('Attr.IDPrefix');
+        if ($prefix !== '') {
+            $prefix .= $config->get('Attr.IDPrefixLocal');
+            // prevent re-appending the prefix
+            if (strpos($id, $prefix) !== 0) {
+                $id = $prefix . $id;
+            }
+        } elseif ($config->get('Attr.IDPrefixLocal') !== '') {
+            trigger_error(
+                '%Attr.IDPrefixLocal cannot be used unless ' .
+                '%Attr.IDPrefix is set',
+                E_USER_WARNING
+            );
+        }
+
+        if (!$this->selector) {
+            $id_accumulator =& $context->get('IDAccumulator');
+            if (isset($id_accumulator->ids[$id])) {
+                return false;
+            }
+        }
+
+        // we purposely avoid using regex, hopefully this is faster
+
+        if ($config->get('Attr.ID.HTML5') === true) {
+            if (preg_match('/[\t\n\x0b\x0c ]/', $id)) {
+                return false;
+            }
+        } else {
+            if (ctype_alpha($id)) {
+                // OK
+            } else {
+                if (!ctype_alpha(@$id[0])) {
+                    return false;
+                }
+                // primitive style of regexps, I suppose
+                $trim = trim(
+                    $id,
+                    'A..Za..z0..9:-._'
+                );
+                if ($trim !== '') {
+                    return false;
+                }
+            }
+        }
+
+        $regexp = $config->get('Attr.IDBlacklistRegexp');
+        if ($regexp && preg_match($regexp, $id)) {
+            return false;
+        }
+
+        if (!$this->selector) {
+            $id_accumulator->add($id);
+        }
+
+        // if no change was made to the ID, return the result
+        // else, return the new id if stripping whitespace made it
+        //     valid, or return false.
+        return $id;
+    }
+}
+
+
+
+
+
+/**
+ * Validates an integer representation of pixels according to the HTML spec.
+ */
+class HTMLPurifier_AttrDef_HTML_Pixels extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * @type int
+     */
+    protected $max;
+
+    /**
+     * @param int $max
+     */
+    public function __construct($max = null)
+    {
+        $this->max = $max;
+    }
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        $string = trim($string);
+        if ($string === '0') {
+            return $string;
+        }
+        if ($string === '') {
+            return false;
+        }
+        $length = strlen($string);
+        if (substr($string, $length - 2) == 'px') {
+            $string = substr($string, 0, $length - 2);
+        }
+        if (!is_numeric($string)) {
+            return false;
+        }
+        $int = (int)$string;
+
+        if ($int < 0) {
+            return '0';
+        }
+
+        // upper-bound value, extremely high values can
+        // crash operating systems, see <http://ha.ckers.org/imagecrash.html>
+        // WARNING, above link WILL crash you if you're using Windows
+
+        if ($this->max !== null && $int > $this->max) {
+            return (string)$this->max;
+        }
+        return (string)$int;
+    }
+
+    /**
+     * @param string $string
+     * @return HTMLPurifier_AttrDef
+     */
+    public function make($string)
+    {
+        if ($string === '') {
+            $max = null;
+        } else {
+            $max = (int)$string;
+        }
+        $class = get_class($this);
+        return new $class($max);
+    }
+}
+
+
+
+
+
+/**
+ * Validates the HTML type length (not to be confused with CSS's length).
+ *
+ * This accepts integer pixels or percentages as lengths for certain
+ * HTML attributes.
+ */
+
+class HTMLPurifier_AttrDef_HTML_Length extends HTMLPurifier_AttrDef_HTML_Pixels
+{
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        $string = trim($string);
+        if ($string === '') {
+            return false;
+        }
+
+        $parent_result = parent::validate($string, $config, $context);
+        if ($parent_result !== false) {
+            return $parent_result;
+        }
+
+        $length = strlen($string);
+        $last_char = $string[$length - 1];
+
+        if ($last_char !== '%') {
+            return false;
+        }
+
+        $points = substr($string, 0, $length - 1);
+
+        if (!is_numeric($points)) {
+            return false;
+        }
+
+        $points = (int)$points;
+
+        if ($points < 0) {
+            return '0%';
+        }
+        if ($points > 100) {
+            return '100%';
+        }
+        return ((string)$points) . '%';
+    }
+}
+
+
+
+
+
+/**
+ * Validates a rel/rev link attribute against a directive of allowed values
+ * @note We cannot use Enum because link types allow multiple
+ *       values.
+ * @note Assumes link types are ASCII text
+ */
+class HTMLPurifier_AttrDef_HTML_LinkTypes extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * Name config attribute to pull.
+     * @type string
+     */
+    protected $name;
+
+    /**
+     * @param string $name
+     */
+    public function __construct($name)
+    {
+        $configLookup = array(
+            'rel' => 'AllowedRel',
+            'rev' => 'AllowedRev'
+        );
+        if (!isset($configLookup[$name])) {
+            trigger_error(
+                'Unrecognized attribute name for link ' .
+                'relationship.',
+                E_USER_ERROR
+            );
+            return;
+        }
+        $this->name = $configLookup[$name];
+    }
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        $allowed = $config->get('Attr.' . $this->name);
+        if (empty($allowed)) {
+            return false;
+        }
+
+        $string = $this->parseCDATA($string);
+        $parts = explode(' ', $string);
+
+        // lookup to prevent duplicates
+        $ret_lookup = array();
+        foreach ($parts as $part) {
+            $part = strtolower(trim($part));
+            if (!isset($allowed[$part])) {
+                continue;
+            }
+            $ret_lookup[$part] = true;
+        }
+
+        if (empty($ret_lookup)) {
+            return false;
+        }
+        $string = implode(' ', array_keys($ret_lookup));
+        return $string;
+    }
+}
+
+
+
+
+
+/**
+ * Validates a MultiLength as defined by the HTML spec.
+ *
+ * A multilength is either a integer (pixel count), a percentage, or
+ * a relative number.
+ */
+class HTMLPurifier_AttrDef_HTML_MultiLength extends HTMLPurifier_AttrDef_HTML_Length
+{
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        $string = trim($string);
+        if ($string === '') {
+            return false;
+        }
+
+        $parent_result = parent::validate($string, $config, $context);
+        if ($parent_result !== false) {
+            return $parent_result;
+        }
+
+        $length = strlen($string);
+        $last_char = $string[$length - 1];
+
+        if ($last_char !== '*') {
+            return false;
+        }
+
+        $int = substr($string, 0, $length - 1);
+
+        if ($int == '') {
+            return '*';
+        }
+        if (!is_numeric($int)) {
+            return false;
+        }
+
+        $int = (int)$int;
+        if ($int < 0) {
+            return false;
+        }
+        if ($int == 0) {
+            return '0';
+        }
+        if ($int == 1) {
+            return '*';
+        }
+        return ((string)$int) . '*';
+    }
+}
+
+
+
+
+
+abstract class HTMLPurifier_AttrDef_URI_Email extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * Unpacks a mailbox into its display-name and address
+     * @param string $string
+     * @return mixed
+     */
+    public function unpack($string)
+    {
+        // needs to be implemented
+    }
+
+}
+
+// sub-implementations
+
+
+
+
+
+/**
+ * Validates a host according to the IPv4, IPv6 and DNS (future) specifications.
+ */
+class HTMLPurifier_AttrDef_URI_Host extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * IPv4 sub-validator.
+     * @type HTMLPurifier_AttrDef_URI_IPv4
+     */
+    protected $ipv4;
+
+    /**
+     * IPv6 sub-validator.
+     * @type HTMLPurifier_AttrDef_URI_IPv6
+     */
+    protected $ipv6;
+
+    public function __construct()
+    {
+        $this->ipv4 = new HTMLPurifier_AttrDef_URI_IPv4();
+        $this->ipv6 = new HTMLPurifier_AttrDef_URI_IPv6();
+    }
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        $length = strlen($string);
+        // empty hostname is OK; it's usually semantically equivalent:
+        // the default host as defined by a URI scheme is used:
+        //
+        //      If the URI scheme defines a default for host, then that
+        //      default applies when the host subcomponent is undefined
+        //      or when the registered name is empty (zero length).
+        if ($string === '') {
+            return '';
+        }
+        if ($length > 1 && $string[0] === '[' && $string[$length - 1] === ']') {
+            //IPv6
+            $ip = substr($string, 1, $length - 2);
+            $valid = $this->ipv6->validate($ip, $config, $context);
+            if ($valid === false) {
+                return false;
+            }
+            return '[' . $valid . ']';
+        }
+
+        // need to do checks on unusual encodings too
+        $ipv4 = $this->ipv4->validate($string, $config, $context);
+        if ($ipv4 !== false) {
+            return $ipv4;
+        }
+
+        // A regular domain name.
+
+        // This doesn't match I18N domain names, but we don't have proper IRI support,
+        // so force users to insert Punycode.
+
+        // There is not a good sense in which underscores should be
+        // allowed, since it's technically not! (And if you go as
+        // far to allow everything as specified by the DNS spec...
+        // well, that's literally everything, modulo some space limits
+        // for the components and the overall name (which, by the way,
+        // we are NOT checking!).  So we (arbitrarily) decide this:
+        // let's allow underscores wherever we would have allowed
+        // hyphens, if they are enabled.  This is a pretty good match
+        // for browser behavior, for example, a large number of browsers
+        // cannot handle foo_.example.com, but foo_bar.example.com is
+        // fairly well supported.
+        $underscore = $config->get('Core.AllowHostnameUnderscore') ? '_' : '';
+
+        // Based off of RFC 1738, but amended so that
+        // as per RFC 3696, the top label need only not be all numeric.
+        // The productions describing this are:
+        $a   = '[a-z]';     // alpha
+        $an  = '[a-z0-9]';  // alphanum
+        $and = "[a-z0-9-$underscore]"; // alphanum | "-"
+        // domainlabel = alphanum | alphanum *( alphanum | "-" ) alphanum
+        $domainlabel = "$an(?:$and*$an)?";
+        // AMENDED as per RFC 3696
+        // toplabel    = alphanum | alphanum *( alphanum | "-" ) alphanum
+        //      side condition: not all numeric
+        $toplabel = "$an(?:$and*$an)?";
+        // hostname    = *( domainlabel "." ) toplabel [ "." ]
+        if (preg_match("/^(?:$domainlabel\.)*($toplabel)\.?$/i", $string, $matches)) {
+            if (!ctype_digit($matches[1])) {
+                return $string;
+            }
+        }
+
+        // PHP 5.3 and later support this functionality natively
+        if (function_exists('idn_to_ascii')) {
+            if (defined('IDNA_NONTRANSITIONAL_TO_ASCII') && defined('INTL_IDNA_VARIANT_UTS46')) {
+                $string = idn_to_ascii($string, IDNA_NONTRANSITIONAL_TO_ASCII, INTL_IDNA_VARIANT_UTS46);
+            } else {
+                $string = idn_to_ascii($string);
+            }
+
+        // If we have Net_IDNA2 support, we can support IRIs by
+        // punycoding them. (This is the most portable thing to do,
+        // since otherwise we have to assume browsers support
+        } elseif ($config->get('Core.EnableIDNA')) {
+            $idna = new Net_IDNA2(array('encoding' => 'utf8', 'overlong' => false, 'strict' => true));
+            // we need to encode each period separately
+            $parts = explode('.', $string);
+            try {
+                $new_parts = array();
+                foreach ($parts as $part) {
+                    $encodable = false;
+                    for ($i = 0, $c = strlen($part); $i < $c; $i++) {
+                        if (ord($part[$i]) > 0x7a) {
+                            $encodable = true;
+                            break;
+                        }
+                    }
+                    if (!$encodable) {
+                        $new_parts[] = $part;
+                    } else {
+                        $new_parts[] = $idna->encode($part);
+                    }
+                }
+                $string = implode('.', $new_parts);
+            } catch (Exception $e) {
+                // XXX error reporting
+            }
+        }
+        // Try again
+        if (preg_match("/^($domainlabel\.)*$toplabel\.?$/i", $string)) {
+            return $string;
+        }
+        return false;
+    }
+}
+
+
+
+
+
+/**
+ * Validates an IPv4 address
+ * @author Feyd @ forums.devnetwork.net (public domain)
+ */
+class HTMLPurifier_AttrDef_URI_IPv4 extends HTMLPurifier_AttrDef
+{
+
+    /**
+     * IPv4 regex, protected so that IPv6 can reuse it.
+     * @type string
+     */
+    protected $ip4;
+
+    /**
+     * @param string $aIP
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($aIP, $config, $context)
+    {
+        if (!$this->ip4) {
+            $this->_loadRegex();
+        }
+
+        if (preg_match('#^' . $this->ip4 . '$#s', $aIP)) {
+            return $aIP;
+        }
+        return false;
+    }
+
+    /**
+     * Lazy load function to prevent regex from being stuffed in
+     * cache.
+     */
+    protected function _loadRegex()
+    {
+        $oct = '(?:25[0-5]|2[0-4][0-9]|1[0-9]{2}|[1-9][0-9]|[0-9])'; // 0-255
+        $this->ip4 = "(?:{$oct}\\.{$oct}\\.{$oct}\\.{$oct})";
+    }
+}
+
+
+
+
+
+/**
+ * Validates an IPv6 address.
+ * @author Feyd @ forums.devnetwork.net (public domain)
+ * @note This function requires brackets to have been removed from address
+ *       in URI.
+ */
+class HTMLPurifier_AttrDef_URI_IPv6 extends HTMLPurifier_AttrDef_URI_IPv4
+{
+
+    /**
+     * @param string $aIP
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($aIP, $config, $context)
+    {
+        if (!$this->ip4) {
+            $this->_loadRegex();
+        }
+
+        $original = $aIP;
+
+        $hex = '[0-9a-fA-F]';
+        $blk = '(?:' . $hex . '{1,4})';
+        $pre = '(?:/(?:12[0-8]|1[0-1][0-9]|[1-9][0-9]|[0-9]))'; // /0 - /128
+
+        //      prefix check
+        if (strpos($aIP, '/') !== false) {
+            if (preg_match('#' . $pre . '$#s', $aIP, $find)) {
+                $aIP = substr($aIP, 0, 0 - strlen($find[0]));
+                unset($find);
+            } else {
+                return false;
+            }
+        }
+
+        //      IPv4-compatiblity check
+        if (preg_match('#(?<=:' . ')' . $this->ip4 . '$#s', $aIP, $find)) {
+            $aIP = substr($aIP, 0, 0 - strlen($find[0]));
+            $ip = explode('.', $find[0]);
+            $ip = array_map('dechex', $ip);
+            $aIP .= $ip[0] . $ip[1] . ':' . $ip[2] . $ip[3];
+            unset($find, $ip);
+        }
+
+        //      compression check
+        $aIP = explode('::', $aIP);
+        $c = count($aIP);
+        if ($c > 2) {
+            return false;
+        } elseif ($c == 2) {
+            list($first, $second) = $aIP;
+            $first = explode(':', $first);
+            $second = explode(':', $second);
+
+            if (count($first) + count($second) > 8) {
+                return false;
+            }
+
+            while (count($first) < 8) {
+                array_push($first, '0');
+            }
+
+            array_splice($first, 8 - count($second), 8, $second);
+            $aIP = $first;
+            unset($first, $second);
+        } else {
+            $aIP = explode(':', $aIP[0]);
+        }
+        $c = count($aIP);
+
+        if ($c != 8) {
+            return false;
+        }
+
+        //      All the pieces should be 16-bit hex strings. Are they?
+        foreach ($aIP as $piece) {
+            if (!preg_match('#^[0-9a-fA-F]{4}$#s', sprintf('%04s', $piece))) {
+                return false;
+            }
+        }
+        return $original;
+    }
+}
+
+
+
+
+
+/**
+ * Primitive email validation class based on the regexp found at
+ * http://www.regular-expressions.info/email.html
+ */
+class HTMLPurifier_AttrDef_URI_Email_SimpleCheck extends HTMLPurifier_AttrDef_URI_Email
+{
+
+    /**
+     * @param string $string
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool|string
+     */
+    public function validate($string, $config, $context)
+    {
+        // no support for named mailboxes i.e. "Bob <bob@example.com>"
+        // that needs more percent encoding to be done
+        if ($string == '') {
+            return false;
+        }
+        $string = trim($string);
+        $result = preg_match('/^[A-Z0-9._%-]+@[A-Z0-9.-]+\.[A-Z]{2,4}$/i', $string);
+        return $result ? $string : false;
+    }
+}
+
+
+
+
+
+/**
+ * Pre-transform that changes proprietary background attribute to CSS.
+ */
+class HTMLPurifier_AttrTransform_Background extends HTMLPurifier_AttrTransform
+{
+    /**
+     * @param array $attr
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function transform($attr, $config, $context)
+    {
+        if (!isset($attr['background'])) {
+            return $attr;
+        }
+
+        $background = $this->confiscateAttr($attr, 'background');
+        // some validation should happen here
+
+        $this->prependCSS($attr, "background-image:url($background);");
+        return $attr;
+    }
+}
+
+
+
+
+
+// this MUST be placed in post, as it assumes that any value in dir is valid
+
+/**
+ * Post-trasnform that ensures that bdo tags have the dir attribute set.
+ */
+class HTMLPurifier_AttrTransform_BdoDir extends HTMLPurifier_AttrTransform
+{
+
+    /**
+     * @param array $attr
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function transform($attr, $config, $context)
+    {
+        if (isset($attr['dir'])) {
+            return $attr;
+        }
+        $attr['dir'] = $config->get('Attr.DefaultTextDir');
+        return $attr;
+    }
+}
+
+
+
+
+
+/**
+ * Pre-transform that changes deprecated bgcolor attribute to CSS.
+ */
+class HTMLPurifier_AttrTransform_BgColor extends HTMLPurifier_AttrTransform
+{
+    /**
+     * @param array $attr
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function transform($attr, $config, $context)
+    {
+        if (!isset($attr['bgcolor'])) {
+            return $attr;
+        }
+
+        $bgcolor = $this->confiscateAttr($attr, 'bgcolor');
+        // some validation should happen here
+
+        $this->prependCSS($attr, "background-color:$bgcolor;");
+        return $attr;
+    }
+}
+
+
+
+
+
+/**
+ * Pre-transform that changes converts a boolean attribute to fixed CSS
+ */
+class HTMLPurifier_AttrTransform_BoolToCSS extends HTMLPurifier_AttrTransform
+{
+    /**
+     * Name of boolean attribute that is trigger.
+     * @type string
+     */
+    protected $attr;
+
+    /**
+     * CSS declarations to add to style, needs trailing semicolon.
+     * @type string
+     */
+    protected $css;
+
+    /**
+     * @param string $attr attribute name to convert from
+     * @param string $css CSS declarations to add to style (needs semicolon)
+     */
+    public function __construct($attr, $css)
+    {
+        $this->attr = $attr;
+        $this->css = $css;
+    }
+
+    /**
+     * @param array $attr
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function transform($attr, $config, $context)
+    {
+        if (!isset($attr[$this->attr])) {
+            return $attr;
+        }
+        unset($attr[$this->attr]);
+        $this->prependCSS($attr, $this->css);
+        return $attr;
+    }
+}
+
+
+
+
+
+/**
+ * Pre-transform that changes deprecated border attribute to CSS.
+ */
+class HTMLPurifier_AttrTransform_Border extends HTMLPurifier_AttrTransform
+{
+    /**
+     * @param array $attr
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function transform($attr, $config, $context)
+    {
+        if (!isset($attr['border'])) {
+            return $attr;
+        }
+        $border_width = $this->confiscateAttr($attr, 'border');
+        // some validation should happen here
+        $this->prependCSS($attr, "border:{$border_width}px solid;");
+        return $attr;
+    }
+}
+
+
+
+
+
+/**
+ * Generic pre-transform that converts an attribute with a fixed number of
+ * values (enumerated) to CSS.
+ */
+class HTMLPurifier_AttrTransform_EnumToCSS extends HTMLPurifier_AttrTransform
+{
+    /**
+     * Name of attribute to transform from.
+     * @type string
+     */
+    protected $attr;
+
+    /**
+     * Lookup array of attribute values to CSS.
+     * @type array
+     */
+    protected $enumToCSS = array();
+
+    /**
+     * Case sensitivity of the matching.
+     * @type bool
+     * @warning Currently can only be guaranteed to work with ASCII
+     *          values.
+     */
+    protected $caseSensitive = false;
+
+    /**
+     * @param string $attr Attribute name to transform from
+     * @param array $enum_to_css Lookup array of attribute values to CSS
+     * @param bool $case_sensitive Case sensitivity indicator, default false
+     */
+    public function __construct($attr, $enum_to_css, $case_sensitive = false)
+    {
+        $this->attr = $attr;
+        $this->enumToCSS = $enum_to_css;
+        $this->caseSensitive = (bool)$case_sensitive;
+    }
+
+    /**
+     * @param array $attr
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function transform($attr, $config, $context)
+    {
+        if (!isset($attr[$this->attr])) {
+            return $attr;
+        }
+
+        $value = trim($attr[$this->attr]);
+        unset($attr[$this->attr]);
+
+        if (!$this->caseSensitive) {
+            $value = strtolower($value);
+        }
+
+        if (!isset($this->enumToCSS[$value])) {
+            return $attr;
+        }
+        $this->prependCSS($attr, $this->enumToCSS[$value]);
+        return $attr;
+    }
+}
+
+
+
+
+
+// must be called POST validation
+
+/**
+ * Transform that supplies default values for the src and alt attributes
+ * in img tags, as well as prevents the img tag from being removed
+ * because of a missing alt tag. This needs to be registered as both
+ * a pre and post attribute transform.
+ */
+class HTMLPurifier_AttrTransform_ImgRequired extends HTMLPurifier_AttrTransform
+{
+
+    /**
+     * @param array $attr
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function transform($attr, $config, $context)
+    {
+        $src = true;
+        if (!isset($attr['src'])) {
+            if ($config->get('Core.RemoveInvalidImg')) {
+                return $attr;
+            }
+            $attr['src'] = $config->get('Attr.DefaultInvalidImage');
+            $src = false;
+        }
+
+        if (!isset($attr['alt'])) {
+            if ($src) {
+                $alt = $config->get('Attr.DefaultImageAlt');
+                if ($alt === null) {
+                    $attr['alt'] = basename($attr['src']);
+                } else {
+                    $attr['alt'] = $alt;
+                }
+            } else {
+                $attr['alt'] = $config->get('Attr.DefaultInvalidImageAlt');
+            }
+        }
+        return $attr;
+    }
+}
+
+
+
+
+
+/**
+ * Pre-transform that changes deprecated hspace and vspace attributes to CSS
+ */
+class HTMLPurifier_AttrTransform_ImgSpace extends HTMLPurifier_AttrTransform
+{
+    /**
+     * @type string
+     */
+    protected $attr;
+
+    /**
+     * @type array
+     */
+    protected $css = array(
+        'hspace' => array('left', 'right'),
+        'vspace' => array('top', 'bottom')
+    );
+
+    /**
+     * @param string $attr
+     */
+    public function __construct($attr)
+    {
+        $this->attr = $attr;
+        if (!isset($this->css[$attr])) {
+            trigger_error(htmlspecialchars($attr) . ' is not valid space attribute');
+        }
+    }
+
+    /**
+     * @param array $attr
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function transform($attr, $config, $context)
+    {
+        if (!isset($attr[$this->attr])) {
+            return $attr;
+        }
+
+        $width = $this->confiscateAttr($attr, $this->attr);
+        // some validation could happen here
+
+        if (!isset($this->css[$this->attr])) {
+            return $attr;
+        }
+
+        $style = '';
+        foreach ($this->css[$this->attr] as $suffix) {
+            $property = "margin-$suffix";
+            $style .= "$property:{$width}px;";
+        }
+        $this->prependCSS($attr, $style);
+        return $attr;
+    }
+}
+
+
+
+
+
+/**
+ * Performs miscellaneous cross attribute validation and filtering for
+ * input elements. This is meant to be a post-transform.
+ */
+class HTMLPurifier_AttrTransform_Input extends HTMLPurifier_AttrTransform
+{
+    /**
+     * @type HTMLPurifier_AttrDef_HTML_Pixels
+     */
+    protected $pixels;
+
+    public function __construct()
+    {
+        $this->pixels = new HTMLPurifier_AttrDef_HTML_Pixels();
+    }
+
+    /**
+     * @param array $attr
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function transform($attr, $config, $context)
+    {
+        if (!isset($attr['type'])) {
+            $t = 'text';
+        } else {
+            $t = strtolower($attr['type']);
+        }
+        if (isset($attr['checked']) && $t !== 'radio' && $t !== 'checkbox') {
+            unset($attr['checked']);
+        }
+        if (isset($attr['maxlength']) && $t !== 'text' && $t !== 'password') {
+            unset($attr['maxlength']);
+        }
+        if (isset($attr['size']) && $t !== 'text' && $t !== 'password') {
+            $result = $this->pixels->validate($attr['size'], $config, $context);
+            if ($result === false) {
+                unset($attr['size']);
+            } else {
+                $attr['size'] = $result;
+            }
+        }
+        if (isset($attr['src']) && $t !== 'image') {
+            unset($attr['src']);
+        }
+        if (!isset($attr['value']) && ($t === 'radio' || $t === 'checkbox')) {
+            $attr['value'] = '';
+        }
+        return $attr;
+    }
+}
+
+
+
+
+
+/**
+ * Post-transform that copies lang's value to xml:lang (and vice-versa)
+ * @note Theoretically speaking, this could be a pre-transform, but putting
+ *       post is more efficient.
+ */
+class HTMLPurifier_AttrTransform_Lang extends HTMLPurifier_AttrTransform
+{
+
+    /**
+     * @param array $attr
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function transform($attr, $config, $context)
+    {
+        $lang = isset($attr['lang']) ? $attr['lang'] : false;
+        $xml_lang = isset($attr['xml:lang']) ? $attr['xml:lang'] : false;
+
+        if ($lang !== false && $xml_lang === false) {
+            $attr['xml:lang'] = $lang;
+        } elseif ($xml_lang !== false) {
+            $attr['lang'] = $xml_lang;
+        }
+        return $attr;
+    }
+}
+
+
+
+
+
+/**
+ * Class for handling width/height length attribute transformations to CSS
+ */
+class HTMLPurifier_AttrTransform_Length extends HTMLPurifier_AttrTransform
+{
+
+    /**
+     * @type string
+     */
+    protected $name;
+
+    /**
+     * @type string
+     */
+    protected $cssName;
+
+    public function __construct($name, $css_name = null)
+    {
+        $this->name = $name;
+        $this->cssName = $css_name ? $css_name : $name;
+    }
+
+    /**
+     * @param array $attr
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function transform($attr, $config, $context)
+    {
+        if (!isset($attr[$this->name])) {
+            return $attr;
+        }
+        $length = $this->confiscateAttr($attr, $this->name);
+        if (ctype_digit($length)) {
+            $length .= 'px';
+        }
+        $this->prependCSS($attr, $this->cssName . ":$length;");
+        return $attr;
+    }
+}
+
+
+
+
+
+/**
+ * Pre-transform that changes deprecated name attribute to ID if necessary
+ */
+class HTMLPurifier_AttrTransform_Name extends HTMLPurifier_AttrTransform
+{
+
+    /**
+     * @param array $attr
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function transform($attr, $config, $context)
+    {
+        // Abort early if we're using relaxed definition of name
+        if ($config->get('HTML.Attr.Name.UseCDATA')) {
+            return $attr;
+        }
+        if (!isset($attr['name'])) {
+            return $attr;
+        }
+        $id = $this->confiscateAttr($attr, 'name');
+        if (isset($attr['id'])) {
+            return $attr;
+        }
+        $attr['id'] = $id;
+        return $attr;
+    }
+}
+
+
+
+
+
+/**
+ * Post-transform that performs validation to the name attribute; if
+ * it is present with an equivalent id attribute, it is passed through;
+ * otherwise validation is performed.
+ */
+class HTMLPurifier_AttrTransform_NameSync extends HTMLPurifier_AttrTransform
+{
+
+    public function __construct()
+    {
+        $this->idDef = new HTMLPurifier_AttrDef_HTML_ID();
+    }
+
+    /**
+     * @param array $attr
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function transform($attr, $config, $context)
+    {
+        if (!isset($attr['name'])) {
+            return $attr;
+        }
+        $name = $attr['name'];
+        if (isset($attr['id']) && $attr['id'] === $name) {
+            return $attr;
+        }
+        $result = $this->idDef->validate($name, $config, $context);
+        if ($result === false) {
+            unset($attr['name']);
+        } else {
+            $attr['name'] = $result;
+        }
+        return $attr;
+    }
+}
+
+
+
+
+
+// must be called POST validation
+
+/**
+ * Adds rel="nofollow" to all outbound links.  This transform is
+ * only attached if Attr.Nofollow is TRUE.
+ */
+class HTMLPurifier_AttrTransform_Nofollow extends HTMLPurifier_AttrTransform
+{
+    /**
+     * @type HTMLPurifier_URIParser
+     */
+    private $parser;
+
+    public function __construct()
+    {
+        $this->parser = new HTMLPurifier_URIParser();
+    }
+
+    /**
+     * @param array $attr
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function transform($attr, $config, $context)
+    {
+        if (!isset($attr['href'])) {
+            return $attr;
+        }
+
+        // XXX Kind of inefficient
+        $url = $this->parser->parse($attr['href']);
+        $scheme = $url->getSchemeObj($config, $context);
+
+        if ($scheme->browsable && !$url->isLocal($config, $context)) {
+            if (isset($attr['rel'])) {
+                $rels = explode(' ', $attr['rel']);
+                if (!in_array('nofollow', $rels)) {
+                    $rels[] = 'nofollow';
+                }
+                $attr['rel'] = implode(' ', $rels);
+            } else {
+                $attr['rel'] = 'nofollow';
+            }
+        }
+        return $attr;
+    }
+}
+
+
+
+
+
+class HTMLPurifier_AttrTransform_SafeEmbed extends HTMLPurifier_AttrTransform
+{
+    /**
+     * @type string
+     */
+    public $name = "SafeEmbed";
+
+    /**
+     * @param array $attr
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function transform($attr, $config, $context)
+    {
+        $attr['allowscriptaccess'] = 'never';
+        $attr['allownetworking'] = 'internal';
+        $attr['type'] = 'application/x-shockwave-flash';
+        return $attr;
+    }
+}
+
+
+
+
+
+/**
+ * Writes default type for all objects. Currently only supports flash.
+ */
+class HTMLPurifier_AttrTransform_SafeObject extends HTMLPurifier_AttrTransform
+{
+    /**
+     * @type string
+     */
+    public $name = "SafeObject";
+
+    /**
+     * @param array $attr
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function transform($attr, $config, $context)
+    {
+        if (!isset($attr['type'])) {
+            $attr['type'] = 'application/x-shockwave-flash';
+        }
+        return $attr;
+    }
+}
+
+
+
+
+
+/**
+ * Validates name/value pairs in param tags to be used in safe objects. This
+ * will only allow name values it recognizes, and pre-fill certain attributes
+ * with required values.
+ *
+ * @note
+ *      This class only supports Flash. In the future, Quicktime support
+ *      may be added.
+ *
+ * @warning
+ *      This class expects an injector to add the necessary parameters tags.
+ */
+class HTMLPurifier_AttrTransform_SafeParam extends HTMLPurifier_AttrTransform
+{
+    /**
+     * @type string
+     */
+    public $name = "SafeParam";
+
+    /**
+     * @type HTMLPurifier_AttrDef_URI
+     */
+    private $uri;
+
+    public function __construct()
+    {
+        $this->uri = new HTMLPurifier_AttrDef_URI(true); // embedded
+        $this->wmode = new HTMLPurifier_AttrDef_Enum(array('window', 'opaque', 'transparent'));
+    }
+
+    /**
+     * @param array $attr
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function transform($attr, $config, $context)
+    {
+        // If we add support for other objects, we'll need to alter the
+        // transforms.
+        switch ($attr['name']) {
+            // application/x-shockwave-flash
+            // Keep this synchronized with Injector/SafeObject.php
+            case 'allowScriptAccess':
+                $attr['value'] = 'never';
+                break;
+            case 'allowNetworking':
+                $attr['value'] = 'internal';
+                break;
+            case 'allowFullScreen':
+                if ($config->get('HTML.FlashAllowFullScreen')) {
+                    $attr['value'] = ($attr['value'] == 'true') ? 'true' : 'false';
+                } else {
+                    $attr['value'] = 'false';
+                }
+                break;
+            case 'wmode':
+                $attr['value'] = $this->wmode->validate($attr['value'], $config, $context);
+                break;
+            case 'movie':
+            case 'src':
+                $attr['name'] = "movie";
+                $attr['value'] = $this->uri->validate($attr['value'], $config, $context);
+                break;
+            case 'flashvars':
+                // we're going to allow arbitrary inputs to the SWF, on
+                // the reasoning that it could only hack the SWF, not us.
+                break;
+            // add other cases to support other param name/value pairs
+            default:
+                $attr['name'] = $attr['value'] = null;
+        }
+        return $attr;
+    }
+}
+
+
+
+
+
+/**
+ * Implements required attribute stipulation for <script>
+ */
+class HTMLPurifier_AttrTransform_ScriptRequired extends HTMLPurifier_AttrTransform
+{
+    /**
+     * @param array $attr
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function transform($attr, $config, $context)
+    {
+        if (!isset($attr['type'])) {
+            $attr['type'] = 'text/javascript';
+        }
+        return $attr;
+    }
+}
+
+
+
+
+
+// must be called POST validation
+
+/**
+ * Adds target="blank" to all outbound links.  This transform is
+ * only attached if Attr.TargetBlank is TRUE.  This works regardless
+ * of whether or not Attr.AllowedFrameTargets
+ */
+class HTMLPurifier_AttrTransform_TargetBlank extends HTMLPurifier_AttrTransform
+{
+    /**
+     * @type HTMLPurifier_URIParser
+     */
+    private $parser;
+
+    public function __construct()
+    {
+        $this->parser = new HTMLPurifier_URIParser();
+    }
+
+    /**
+     * @param array $attr
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function transform($attr, $config, $context)
+    {
+        if (!isset($attr['href'])) {
+            return $attr;
+        }
+
+        // XXX Kind of inefficient
+        $url = $this->parser->parse($attr['href']);
+        $scheme = $url->getSchemeObj($config, $context);
+
+        if ($scheme->browsable && !$url->isBenign($config, $context)) {
+            $attr['target'] = '_blank';
+        }
+        return $attr;
+    }
+}
+
+
+
+
+
+// must be called POST validation
+
+/**
+ * Adds rel="noopener" to any links which target a different window
+ * than the current one.  This is used to prevent malicious websites
+ * from silently replacing the original window, which could be used
+ * to do phishing.
+ * This transform is controlled by %HTML.TargetNoopener.
+ */
+class HTMLPurifier_AttrTransform_TargetNoopener extends HTMLPurifier_AttrTransform
+{
+    /**
+     * @param array $attr
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function transform($attr, $config, $context)
+    {
+        if (isset($attr['rel'])) {
+            $rels = explode(' ', $attr['rel']);
+        } else {
+            $rels = array();
+        }
+        if (isset($attr['target']) && !in_array('noopener', $rels)) {
+            $rels[] = 'noopener';
+        }
+        if (!empty($rels) || isset($attr['rel'])) {
+            $attr['rel'] = implode(' ', $rels);
+        }
+
+        return $attr;
+    }
+}
+
+
+
+
+// must be called POST validation
+
+/**
+ * Adds rel="noreferrer" to any links which target a different window
+ * than the current one.  This is used to prevent malicious websites
+ * from silently replacing the original window, which could be used
+ * to do phishing.
+ * This transform is controlled by %HTML.TargetNoreferrer.
+ */
+class HTMLPurifier_AttrTransform_TargetNoreferrer extends HTMLPurifier_AttrTransform
+{
+    /**
+     * @param array $attr
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function transform($attr, $config, $context)
+    {
+        if (isset($attr['rel'])) {
+            $rels = explode(' ', $attr['rel']);
+        } else {
+            $rels = array();
+        }
+        if (isset($attr['target']) && !in_array('noreferrer', $rels)) {
+            $rels[] = 'noreferrer';
+        }
+        if (!empty($rels) || isset($attr['rel'])) {
+            $attr['rel'] = implode(' ', $rels);
+        }
+
+        return $attr;
+    }
+}
+
+
+
+
+/**
+ * Sets height/width defaults for <textarea>
+ */
+class HTMLPurifier_AttrTransform_Textarea extends HTMLPurifier_AttrTransform
+{
+    /**
+     * @param array $attr
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function transform($attr, $config, $context)
+    {
+        // Calculated from Firefox
+        if (!isset($attr['cols'])) {
+            $attr['cols'] = '22';
+        }
+        if (!isset($attr['rows'])) {
+            $attr['rows'] = '3';
+        }
+        return $attr;
+    }
+}
+
+
+
+
+
+/**
+ * Definition that uses different definitions depending on context.
+ *
+ * The del and ins tags are notable because they allow different types of
+ * elements depending on whether or not they're in a block or inline context.
+ * Chameleon allows this behavior to happen by using two different
+ * definitions depending on context.  While this somewhat generalized,
+ * it is specifically intended for those two tags.
+ */
+class HTMLPurifier_ChildDef_Chameleon extends HTMLPurifier_ChildDef
+{
+
+    /**
+     * Instance of the definition object to use when inline. Usually stricter.
+     * @type HTMLPurifier_ChildDef_Optional
+     */
+    public $inline;
+
+    /**
+     * Instance of the definition object to use when block.
+     * @type HTMLPurifier_ChildDef_Optional
+     */
+    public $block;
+
+    /**
+     * @type string
+     */
+    public $type = 'chameleon';
+
+    /**
+     * @param array $inline List of elements to allow when inline.
+     * @param array $block List of elements to allow when block.
+     */
+    public function __construct($inline, $block)
+    {
+        $this->inline = new HTMLPurifier_ChildDef_Optional($inline);
+        $this->block = new HTMLPurifier_ChildDef_Optional($block);
+        $this->elements = $this->block->elements;
+    }
+
+    /**
+     * @param HTMLPurifier_Node[] $children
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool
+     */
+    public function validateChildren($children, $config, $context)
+    {
+        if ($context->get('IsInline') === false) {
+            return $this->block->validateChildren(
+                $children,
+                $config,
+                $context
+            );
+        } else {
+            return $this->inline->validateChildren(
+                $children,
+                $config,
+                $context
+            );
+        }
+    }
+}
+
+
+
+
+
+/**
+ * Custom validation class, accepts DTD child definitions
+ *
+ * @warning Currently this class is an all or nothing proposition, that is,
+ *          it will only give a bool return value.
+ */
+class HTMLPurifier_ChildDef_Custom extends HTMLPurifier_ChildDef
+{
+    /**
+     * @type string
+     */
+    public $type = 'custom';
+
+    /**
+     * @type bool
+     */
+    public $allow_empty = false;
+
+    /**
+     * Allowed child pattern as defined by the DTD.
+     * @type string
+     */
+    public $dtd_regex;
+
+    /**
+     * PCRE regex derived from $dtd_regex.
+     * @type string
+     */
+    private $_pcre_regex;
+
+    /**
+     * @param $dtd_regex Allowed child pattern from the DTD
+     */
+    public function __construct($dtd_regex)
+    {
+        $this->dtd_regex = $dtd_regex;
+        $this->_compileRegex();
+    }
+
+    /**
+     * Compiles the PCRE regex from a DTD regex ($dtd_regex to $_pcre_regex)
+     */
+    protected function _compileRegex()
+    {
+        $raw = str_replace(' ', '', $this->dtd_regex);
+        if ($raw[0] != '(') {
+            $raw = "($raw)";
+        }
+        $el = '[#a-zA-Z0-9_.-]+';
+        $reg = $raw;
+
+        // COMPLICATED! AND MIGHT BE BUGGY! I HAVE NO CLUE WHAT I'M
+        // DOING! Seriously: if there's problems, please report them.
+
+        // collect all elements into the $elements array
+        preg_match_all("/$el/", $reg, $matches);
+        foreach ($matches[0] as $match) {
+            $this->elements[$match] = true;
+        }
+
+        // setup all elements as parentheticals with leading commas
+        $reg = preg_replace("/$el/", '(,\\0)', $reg);
+
+        // remove commas when they were not solicited
+        $reg = preg_replace("/([^,(|]\(+),/", '\\1', $reg);
+
+        // remove all non-paranthetical commas: they are handled by first regex
+        $reg = preg_replace("/,\(/", '(', $reg);
+
+        $this->_pcre_regex = $reg;
+    }
+
+    /**
+     * @param HTMLPurifier_Node[] $children
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool
+     */
+    public function validateChildren($children, $config, $context)
+    {
+        $list_of_children = '';
+        $nesting = 0; // depth into the nest
+        foreach ($children as $node) {
+            if (!empty($node->is_whitespace)) {
+                continue;
+            }
+            $list_of_children .= $node->name . ',';
+        }
+        // add leading comma to deal with stray comma declarations
+        $list_of_children = ',' . rtrim($list_of_children, ',');
+        $okay =
+            preg_match(
+                '/^,?' . $this->_pcre_regex . '$/',
+                $list_of_children
+            );
+        return (bool)$okay;
+    }
+}
+
+
+
+
+
+/**
+ * Definition that disallows all elements.
+ * @warning validateChildren() in this class is actually never called, because
+ *          empty elements are corrected in HTMLPurifier_Strategy_MakeWellFormed
+ *          before child definitions are parsed in earnest by
+ *          HTMLPurifier_Strategy_FixNesting.
+ */
+class HTMLPurifier_ChildDef_Empty extends HTMLPurifier_ChildDef
+{
+    /**
+     * @type bool
+     */
+    public $allow_empty = true;
+
+    /**
+     * @type string
+     */
+    public $type = 'empty';
+
+    public function __construct()
+    {
+    }
+
+    /**
+     * @param HTMLPurifier_Node[] $children
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function validateChildren($children, $config, $context)
+    {
+        return array();
+    }
+}
+
+
+
+
+
+/**
+ * Definition for list containers ul and ol.
+ *
+ * What does this do?  The big thing is to handle ol/ul at the top
+ * level of list nodes, which should be handled specially by /folding/
+ * them into the previous list node.  We generally shouldn't ever
+ * see other disallowed elements, because the autoclose behavior
+ * in MakeWellFormed handles it.
+ */
+class HTMLPurifier_ChildDef_List extends HTMLPurifier_ChildDef
+{
+    /**
+     * @type string
+     */
+    public $type = 'list';
+    /**
+     * @type array
+     */
+    // lying a little bit, so that we can handle ul and ol ourselves
+    // XXX: This whole business with 'wrap' is all a bit unsatisfactory
+    public $elements = array('li' => true, 'ul' => true, 'ol' => true);
+
+    /**
+     * @param array $children
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function validateChildren($children, $config, $context)
+    {
+        // Flag for subclasses
+        $this->whitespace = false;
+
+        // if there are no tokens, delete parent node
+        if (empty($children)) {
+            return false;
+        }
+
+        // if li is not allowed, delete parent node
+        if (!isset($config->getHTMLDefinition()->info['li'])) {
+            trigger_error("Cannot allow ul/ol without allowing li", E_USER_WARNING);
+            return false;
+        }
+
+        // the new set of children
+        $result = array();
+
+        // a little sanity check to make sure it's not ALL whitespace
+        $all_whitespace = true;
+
+        $current_li = null;
+
+        foreach ($children as $node) {
+            if (!empty($node->is_whitespace)) {
+                $result[] = $node;
+                continue;
+            }
+            $all_whitespace = false; // phew, we're not talking about whitespace
+
+            if ($node->name === 'li') {
+                // good
+                $current_li = $node;
+                $result[] = $node;
+            } else {
+                // we want to tuck this into the previous li
+                // Invariant: we expect the node to be ol/ul
+                // ToDo: Make this more robust in the case of not ol/ul
+                // by distinguishing between existing li and li created
+                // to handle non-list elements; non-list elements should
+                // not be appended to an existing li; only li created
+                // for non-list. This distinction is not currently made.
+                if ($current_li === null) {
+                    $current_li = new HTMLPurifier_Node_Element('li');
+                    $result[] = $current_li;
+                }
+                $current_li->children[] = $node;
+                $current_li->empty = false; // XXX fascinating! Check for this error elsewhere ToDo
+            }
+        }
+        if (empty($result)) {
+            return false;
+        }
+        if ($all_whitespace) {
+            return false;
+        }
+        return $result;
+    }
+}
+
+
+
+
+
+/**
+ * Definition that allows a set of elements, but disallows empty children.
+ */
+class HTMLPurifier_ChildDef_Required extends HTMLPurifier_ChildDef
+{
+    /**
+     * Lookup table of allowed elements.
+     * @type array
+     */
+    public $elements = array();
+
+    /**
+     * Whether or not the last passed node was all whitespace.
+     * @type bool
+     */
+    protected $whitespace = false;
+
+    /**
+     * @param array|string $elements List of allowed element names (lowercase).
+     */
+    public function __construct($elements)
+    {
+        if (is_string($elements)) {
+            $elements = str_replace(' ', '', $elements);
+            $elements = explode('|', $elements);
+        }
+        $keys = array_keys($elements);
+        if ($keys == array_keys($keys)) {
+            $elements = array_flip($elements);
+            foreach ($elements as $i => $x) {
+                $elements[$i] = true;
+                if (empty($i)) {
+                    unset($elements[$i]);
+                } // remove blank
+            }
+        }
+        $this->elements = $elements;
+    }
+
+    /**
+     * @type bool
+     */
+    public $allow_empty = false;
+
+    /**
+     * @type string
+     */
+    public $type = 'required';
+
+    /**
+     * @param array $children
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function validateChildren($children, $config, $context)
+    {
+        // Flag for subclasses
+        $this->whitespace = false;
+
+        // if there are no tokens, delete parent node
+        if (empty($children)) {
+            return false;
+        }
+
+        // the new set of children
+        $result = array();
+
+        // whether or not parsed character data is allowed
+        // this controls whether or not we silently drop a tag
+        // or generate escaped HTML from it
+        $pcdata_allowed = isset($this->elements['#PCDATA']);
+
+        // a little sanity check to make sure it's not ALL whitespace
+        $all_whitespace = true;
+
+        $stack = array_reverse($children);
+        while (!empty($stack)) {
+            $node = array_pop($stack);
+            if (!empty($node->is_whitespace)) {
+                $result[] = $node;
+                continue;
+            }
+            $all_whitespace = false; // phew, we're not talking about whitespace
+
+            if (!isset($this->elements[$node->name])) {
+                // special case text
+                // XXX One of these ought to be redundant or something
+                if ($pcdata_allowed && $node instanceof HTMLPurifier_Node_Text) {
+                    $result[] = $node;
+                    continue;
+                }
+                // spill the child contents in
+                // ToDo: Make configurable
+                if ($node instanceof HTMLPurifier_Node_Element) {
+                    for ($i = count($node->children) - 1; $i >= 0; $i--) {
+                        $stack[] = $node->children[$i];
+                    }
+                    continue;
+                }
+                continue;
+            }
+            $result[] = $node;
+        }
+        if (empty($result)) {
+            return false;
+        }
+        if ($all_whitespace) {
+            $this->whitespace = true;
+            return false;
+        }
+        return $result;
+    }
+}
+
+
+
+
+
+/**
+ * Definition that allows a set of elements, and allows no children.
+ * @note This is a hack to reuse code from HTMLPurifier_ChildDef_Required,
+ *       really, one shouldn't inherit from the other.  Only altered behavior
+ *       is to overload a returned false with an array.  Thus, it will never
+ *       return false.
+ */
+class HTMLPurifier_ChildDef_Optional extends HTMLPurifier_ChildDef_Required
+{
+    /**
+     * @type bool
+     */
+    public $allow_empty = true;
+
+    /**
+     * @type string
+     */
+    public $type = 'optional';
+
+    /**
+     * @param array $children
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function validateChildren($children, $config, $context)
+    {
+        $result = parent::validateChildren($children, $config, $context);
+        // we assume that $children is not modified
+        if ($result === false) {
+            if (empty($children)) {
+                return true;
+            } elseif ($this->whitespace) {
+                return $children;
+            } else {
+                return array();
+            }
+        }
+        return $result;
+    }
+}
+
+
+
+
+
+/**
+ * Takes the contents of blockquote when in strict and reformats for validation.
+ */
+class HTMLPurifier_ChildDef_StrictBlockquote extends HTMLPurifier_ChildDef_Required
+{
+    /**
+     * @type array
+     */
+    protected $real_elements;
+
+    /**
+     * @type array
+     */
+    protected $fake_elements;
+
+    /**
+     * @type bool
+     */
+    public $allow_empty = true;
+
+    /**
+     * @type string
+     */
+    public $type = 'strictblockquote';
+
+    /**
+     * @type bool
+     */
+    protected $init = false;
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @return array
+     * @note We don't want MakeWellFormed to auto-close inline elements since
+     *       they might be allowed.
+     */
+    public function getAllowedElements($config)
+    {
+        $this->init($config);
+        return $this->fake_elements;
+    }
+
+    /**
+     * @param array $children
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function validateChildren($children, $config, $context)
+    {
+        $this->init($config);
+
+        // trick the parent class into thinking it allows more
+        $this->elements = $this->fake_elements;
+        $result = parent::validateChildren($children, $config, $context);
+        $this->elements = $this->real_elements;
+
+        if ($result === false) {
+            return array();
+        }
+        if ($result === true) {
+            $result = $children;
+        }
+
+        $def = $config->getHTMLDefinition();
+        $block_wrap_name = $def->info_block_wrapper;
+        $block_wrap = false;
+        $ret = array();
+
+        foreach ($result as $node) {
+            if ($block_wrap === false) {
+                if (($node instanceof HTMLPurifier_Node_Text && !$node->is_whitespace) ||
+                    ($node instanceof HTMLPurifier_Node_Element && !isset($this->elements[$node->name]))) {
+                        $block_wrap = new HTMLPurifier_Node_Element($def->info_block_wrapper);
+                        $ret[] = $block_wrap;
+                }
+            } else {
+                if ($node instanceof HTMLPurifier_Node_Element && isset($this->elements[$node->name])) {
+                    $block_wrap = false;
+
+                }
+            }
+            if ($block_wrap) {
+                $block_wrap->children[] = $node;
+            } else {
+                $ret[] = $node;
+            }
+        }
+        return $ret;
+    }
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    private function init($config)
+    {
+        if (!$this->init) {
+            $def = $config->getHTMLDefinition();
+            // allow all inline elements
+            $this->real_elements = $this->elements;
+            $this->fake_elements = $def->info_content_sets['Flow'];
+            $this->fake_elements['#PCDATA'] = true;
+            $this->init = true;
+        }
+    }
+}
+
+
+
+
+
+/**
+ * Definition for tables.  The general idea is to extract out all of the
+ * essential bits, and then reconstruct it later.
+ *
+ * This is a bit confusing, because the DTDs and the W3C
+ * validators seem to disagree on the appropriate definition. The
+ * DTD claims:
+ *
+ *      (CAPTION?, (COL*|COLGROUP*), THEAD?, TFOOT?, TBODY+)
+ *
+ * But actually, the HTML4 spec then has this to say:
+ *
+ *      The TBODY start tag is always required except when the table
+ *      contains only one table body and no table head or foot sections.
+ *      The TBODY end tag may always be safely omitted.
+ *
+ * So the DTD is kind of wrong.  The validator is, unfortunately, kind
+ * of on crack.
+ *
+ * The definition changed again in XHTML1.1; and in my opinion, this
+ * formulation makes the most sense.
+ *
+ *      caption?, ( col* | colgroup* ), (( thead?, tfoot?, tbody+ ) | ( tr+ ))
+ *
+ * Essentially, we have two modes: thead/tfoot/tbody mode, and tr mode.
+ * If we encounter a thead, tfoot or tbody, we are placed in the former
+ * mode, and we *must* wrap any stray tr segments with a tbody. But if
+ * we don't run into any of them, just have tr tags is OK.
+ */
+class HTMLPurifier_ChildDef_Table extends HTMLPurifier_ChildDef
+{
+    /**
+     * @type bool
+     */
+    public $allow_empty = false;
+
+    /**
+     * @type string
+     */
+    public $type = 'table';
+
+    /**
+     * @type array
+     */
+    public $elements = array(
+        'tr' => true,
+        'tbody' => true,
+        'thead' => true,
+        'tfoot' => true,
+        'caption' => true,
+        'colgroup' => true,
+        'col' => true
+    );
+
+    public function __construct()
+    {
+    }
+
+    /**
+     * @param array $children
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array
+     */
+    public function validateChildren($children, $config, $context)
+    {
+        if (empty($children)) {
+            return false;
+        }
+
+        // only one of these elements is allowed in a table
+        $caption = false;
+        $thead = false;
+        $tfoot = false;
+
+        // whitespace
+        $initial_ws = array();
+        $after_caption_ws = array();
+        $after_thead_ws = array();
+        $after_tfoot_ws = array();
+
+        // as many of these as you want
+        $cols = array();
+        $content = array();
+
+        $tbody_mode = false; // if true, then we need to wrap any stray
+                             // <tr>s with a <tbody>.
+
+        $ws_accum =& $initial_ws;
+
+        foreach ($children as $node) {
+            if ($node instanceof HTMLPurifier_Node_Comment) {
+                $ws_accum[] = $node;
+                continue;
+            }
+            switch ($node->name) {
+            case 'tbody':
+                $tbody_mode = true;
+                // fall through
+            case 'tr':
+                $content[] = $node;
+                $ws_accum =& $content;
+                break;
+            case 'caption':
+                // there can only be one caption!
+                if ($caption !== false)  break;
+                $caption = $node;
+                $ws_accum =& $after_caption_ws;
+                break;
+            case 'thead':
+                $tbody_mode = true;
+                // XXX This breaks rendering properties with
+                // Firefox, which never floats a <thead> to
+                // the top. Ever. (Our scheme will float the
+                // first <thead> to the top.)  So maybe
+                // <thead>s that are not first should be
+                // turned into <tbody>? Very tricky, indeed.
+                if ($thead === false) {
+                    $thead = $node;
+                    $ws_accum =& $after_thead_ws;
+                } else {
+                    // Oops, there's a second one! What
+                    // should we do?  Current behavior is to
+                    // transmutate the first and last entries into
+                    // tbody tags, and then put into content.
+                    // Maybe a better idea is to *attach
+                    // it* to the existing thead or tfoot?
+                    // We don't do this, because Firefox
+                    // doesn't float an extra tfoot to the
+                    // bottom like it does for the first one.
+                    $node->name = 'tbody';
+                    $content[] = $node;
+                    $ws_accum =& $content;
+                }
+                break;
+            case 'tfoot':
+                // see above for some aveats
+                $tbody_mode = true;
+                if ($tfoot === false) {
+                    $tfoot = $node;
+                    $ws_accum =& $after_tfoot_ws;
+                } else {
+                    $node->name = 'tbody';
+                    $content[] = $node;
+                    $ws_accum =& $content;
+                }
+                break;
+            case 'colgroup':
+            case 'col':
+                $cols[] = $node;
+                $ws_accum =& $cols;
+                break;
+            case '#PCDATA':
+                // How is whitespace handled? We treat is as sticky to
+                // the *end* of the previous element. So all of the
+                // nonsense we have worked on is to keep things
+                // together.
+                if (!empty($node->is_whitespace)) {
+                    $ws_accum[] = $node;
+                }
+                break;
+            }
+        }
+
+        if (empty($content)) {
+            return false;
+        }
+
+        $ret = $initial_ws;
+        if ($caption !== false) {
+            $ret[] = $caption;
+            $ret = array_merge($ret, $after_caption_ws);
+        }
+        if ($cols !== false) {
+            $ret = array_merge($ret, $cols);
+        }
+        if ($thead !== false) {
+            $ret[] = $thead;
+            $ret = array_merge($ret, $after_thead_ws);
+        }
+        if ($tfoot !== false) {
+            $ret[] = $tfoot;
+            $ret = array_merge($ret, $after_tfoot_ws);
+        }
+
+        if ($tbody_mode) {
+            // we have to shuffle tr into tbody
+            $current_tr_tbody = null;
+
+            foreach($content as $node) {
+                switch ($node->name) {
+                case 'tbody':
+                    $current_tr_tbody = null;
+                    $ret[] = $node;
+                    break;
+                case 'tr':
+                    if ($current_tr_tbody === null) {
+                        $current_tr_tbody = new HTMLPurifier_Node_Element('tbody');
+                        $ret[] = $current_tr_tbody;
+                    }
+                    $current_tr_tbody->children[] = $node;
+                    break;
+                case '#PCDATA':
+                    //assert($node->is_whitespace);
+                    if ($current_tr_tbody === null) {
+                        $ret[] = $node;
+                    } else {
+                        $current_tr_tbody->children[] = $node;
+                    }
+                    break;
+                }
+            }
+        } else {
+            $ret = array_merge($ret, $content);
+        }
+
+        return $ret;
+
+    }
+}
+
+
+
+
+
+class HTMLPurifier_DefinitionCache_Decorator extends HTMLPurifier_DefinitionCache
+{
+
+    /**
+     * Cache object we are decorating
+     * @type HTMLPurifier_DefinitionCache
+     */
+    public $cache;
+
+    /**
+     * The name of the decorator
+     * @var string
+     */
+    public $name;
+
+    public function __construct()
+    {
+    }
+
+    /**
+     * Lazy decorator function
+     * @param HTMLPurifier_DefinitionCache $cache Reference to cache object to decorate
+     * @return HTMLPurifier_DefinitionCache_Decorator
+     */
+    public function decorate(&$cache)
+    {
+        $decorator = $this->copy();
+        // reference is necessary for mocks in PHP 4
+        $decorator->cache =& $cache;
+        $decorator->type = $cache->type;
+        return $decorator;
+    }
+
+    /**
+     * Cross-compatible clone substitute
+     * @return HTMLPurifier_DefinitionCache_Decorator
+     */
+    public function copy()
+    {
+        return new HTMLPurifier_DefinitionCache_Decorator();
+    }
+
+    /**
+     * @param HTMLPurifier_Definition $def
+     * @param HTMLPurifier_Config $config
+     * @return mixed
+     */
+    public function add($def, $config)
+    {
+        return $this->cache->add($def, $config);
+    }
+
+    /**
+     * @param HTMLPurifier_Definition $def
+     * @param HTMLPurifier_Config $config
+     * @return mixed
+     */
+    public function set($def, $config)
+    {
+        return $this->cache->set($def, $config);
+    }
+
+    /**
+     * @param HTMLPurifier_Definition $def
+     * @param HTMLPurifier_Config $config
+     * @return mixed
+     */
+    public function replace($def, $config)
+    {
+        return $this->cache->replace($def, $config);
+    }
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @return mixed
+     */
+    public function get($config)
+    {
+        return $this->cache->get($config);
+    }
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @return mixed
+     */
+    public function remove($config)
+    {
+        return $this->cache->remove($config);
+    }
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @return mixed
+     */
+    public function flush($config)
+    {
+        return $this->cache->flush($config);
+    }
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @return mixed
+     */
+    public function cleanup($config)
+    {
+        return $this->cache->cleanup($config);
+    }
+}
+
+
+
+
+
+/**
+ * Null cache object to use when no caching is on.
+ */
+class HTMLPurifier_DefinitionCache_Null extends HTMLPurifier_DefinitionCache
+{
+
+    /**
+     * @param HTMLPurifier_Definition $def
+     * @param HTMLPurifier_Config $config
+     * @return bool
+     */
+    public function add($def, $config)
+    {
+        return false;
+    }
+
+    /**
+     * @param HTMLPurifier_Definition $def
+     * @param HTMLPurifier_Config $config
+     * @return bool
+     */
+    public function set($def, $config)
+    {
+        return false;
+    }
+
+    /**
+     * @param HTMLPurifier_Definition $def
+     * @param HTMLPurifier_Config $config
+     * @return bool
+     */
+    public function replace($def, $config)
+    {
+        return false;
+    }
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @return bool
+     */
+    public function remove($config)
+    {
+        return false;
+    }
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @return bool
+     */
+    public function get($config)
+    {
+        return false;
+    }
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @return bool
+     */
+    public function flush($config)
+    {
+        return false;
+    }
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @return bool
+     */
+    public function cleanup($config)
+    {
+        return false;
+    }
+}
+
+
+
+
+
+class HTMLPurifier_DefinitionCache_Serializer extends HTMLPurifier_DefinitionCache
+{
+
+    /**
+     * @param HTMLPurifier_Definition $def
+     * @param HTMLPurifier_Config $config
+     * @return int|bool
+     */
+    public function add($def, $config)
+    {
+        if (!$this->checkDefType($def)) {
+            return;
+        }
+        $file = $this->generateFilePath($config);
+        if (file_exists($file)) {
+            return false;
+        }
+        if (!$this->_prepareDir($config)) {
+            return false;
+        }
+        return $this->_write($file, serialize($def), $config);
+    }
+
+    /**
+     * @param HTMLPurifier_Definition $def
+     * @param HTMLPurifier_Config $config
+     * @return int|bool
+     */
+    public function set($def, $config)
+    {
+        if (!$this->checkDefType($def)) {
+            return;
+        }
+        $file = $this->generateFilePath($config);
+        if (!$this->_prepareDir($config)) {
+            return false;
+        }
+        return $this->_write($file, serialize($def), $config);
+    }
+
+    /**
+     * @param HTMLPurifier_Definition $def
+     * @param HTMLPurifier_Config $config
+     * @return int|bool
+     */
+    public function replace($def, $config)
+    {
+        if (!$this->checkDefType($def)) {
+            return;
+        }
+        $file = $this->generateFilePath($config);
+        if (!file_exists($file)) {
+            return false;
+        }
+        if (!$this->_prepareDir($config)) {
+            return false;
+        }
+        return $this->_write($file, serialize($def), $config);
+    }
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @return bool|HTMLPurifier_Config
+     */
+    public function get($config)
+    {
+        $file = $this->generateFilePath($config);
+        if (!file_exists($file)) {
+            return false;
+        }
+        return unserialize(file_get_contents($file));
+    }
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @return bool
+     */
+    public function remove($config)
+    {
+        $file = $this->generateFilePath($config);
+        if (!file_exists($file)) {
+            return false;
+        }
+        return unlink($file);
+    }
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @return bool
+     */
+    public function flush($config)
+    {
+        if (!$this->_prepareDir($config)) {
+            return false;
+        }
+        $dir = $this->generateDirectoryPath($config);
+        $dh = opendir($dir);
+        // Apparently, on some versions of PHP, readdir will return
+        // an empty string if you pass an invalid argument to readdir.
+        // So you need this test.  See #49.
+        if (false === $dh) {
+            return false;
+        }
+        while (false !== ($filename = readdir($dh))) {
+            if (empty($filename)) {
+                continue;
+            }
+            if ($filename[0] === '.') {
+                continue;
+            }
+            unlink($dir . '/' . $filename);
+        }
+        closedir($dh);
+        return true;
+    }
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @return bool
+     */
+    public function cleanup($config)
+    {
+        if (!$this->_prepareDir($config)) {
+            return false;
+        }
+        $dir = $this->generateDirectoryPath($config);
+        $dh = opendir($dir);
+        // See #49 (and above).
+        if (false === $dh) {
+            return false;
+        }
+        while (false !== ($filename = readdir($dh))) {
+            if (empty($filename)) {
+                continue;
+            }
+            if ($filename[0] === '.') {
+                continue;
+            }
+            $key = substr($filename, 0, strlen($filename) - 4);
+            if ($this->isOld($key, $config)) {
+                unlink($dir . '/' . $filename);
+            }
+        }
+        closedir($dh);
+        return true;
+    }
+
+    /**
+     * Generates the file path to the serial file corresponding to
+     * the configuration and definition name
+     * @param HTMLPurifier_Config $config
+     * @return string
+     * @todo Make protected
+     */
+    public function generateFilePath($config)
+    {
+        $key = $this->generateKey($config);
+        return $this->generateDirectoryPath($config) . '/' . $key . '.ser';
+    }
+
+    /**
+     * Generates the path to the directory contain this cache's serial files
+     * @param HTMLPurifier_Config $config
+     * @return string
+     * @note No trailing slash
+     * @todo Make protected
+     */
+    public function generateDirectoryPath($config)
+    {
+        $base = $this->generateBaseDirectoryPath($config);
+        return $base . '/' . $this->type;
+    }
+
+    /**
+     * Generates path to base directory that contains all definition type
+     * serials
+     * @param HTMLPurifier_Config $config
+     * @return mixed|string
+     * @todo Make protected
+     */
+    public function generateBaseDirectoryPath($config)
+    {
+        $base = $config->get('Cache.SerializerPath');
+        $base = is_null($base) ? HTMLPURIFIER_PREFIX . '/HTMLPurifier/DefinitionCache/Serializer' : $base;
+        return $base;
+    }
+
+    /**
+     * Convenience wrapper function for file_put_contents
+     * @param string $file File name to write to
+     * @param string $data Data to write into file
+     * @param HTMLPurifier_Config $config
+     * @return int|bool Number of bytes written if success, or false if failure.
+     */
+    private function _write($file, $data, $config)
+    {
+        $result = file_put_contents($file, $data);
+        if ($result !== false) {
+            // set permissions of the new file (no execute)
+            $chmod = $config->get('Cache.SerializerPermissions');
+            if ($chmod !== null) {
+                chmod($file, $chmod & 0666);
+            }
+        }
+        return $result;
+    }
+
+    /**
+     * Prepares the directory that this type stores the serials in
+     * @param HTMLPurifier_Config $config
+     * @return bool True if successful
+     */
+    private function _prepareDir($config)
+    {
+        $directory = $this->generateDirectoryPath($config);
+        $chmod = $config->get('Cache.SerializerPermissions');
+        if ($chmod === null) {
+            if (!@mkdir($directory) && !is_dir($directory)) {
+                trigger_error(
+                    'Could not create directory ' . $directory . '',
+                    E_USER_WARNING
+                );
+                return false;
+            }
+            return true;
+        }
+        if (!is_dir($directory)) {
+            $base = $this->generateBaseDirectoryPath($config);
+            if (!is_dir($base)) {
+                trigger_error(
+                    'Base directory ' . $base . ' does not exist,
+                    please create or change using %Cache.SerializerPath',
+                    E_USER_WARNING
+                );
+                return false;
+            } elseif (!$this->_testPermissions($base, $chmod)) {
+                return false;
+            }
+            if (!@mkdir($directory, $chmod) && !is_dir($directory)) {
+                trigger_error(
+                    'Could not create directory ' . $directory . '',
+                    E_USER_WARNING
+                );
+                return false;
+            }
+            if (!$this->_testPermissions($directory, $chmod)) {
+                return false;
+            }
+        } elseif (!$this->_testPermissions($directory, $chmod)) {
+            return false;
+        }
+        return true;
+    }
+
+    /**
+     * Tests permissions on a directory and throws out friendly
+     * error messages and attempts to chmod it itself if possible
+     * @param string $dir Directory path
+     * @param int $chmod Permissions
+     * @return bool True if directory is writable
+     */
+    private function _testPermissions($dir, $chmod)
+    {
+        // early abort, if it is writable, everything is hunky-dory
+        if (is_writable($dir)) {
+            return true;
+        }
+        if (!is_dir($dir)) {
+            // generally, you'll want to handle this beforehand
+            // so a more specific error message can be given
+            trigger_error(
+                'Directory ' . $dir . ' does not exist',
+                E_USER_WARNING
+            );
+            return false;
+        }
+        if (function_exists('posix_getuid') && $chmod !== null) {
+            // POSIX system, we can give more specific advice
+            if (fileowner($dir) === posix_getuid()) {
+                // we can chmod it ourselves
+                $chmod = $chmod | 0700;
+                if (chmod($dir, $chmod)) {
+                    return true;
+                }
+            } elseif (filegroup($dir) === posix_getgid()) {
+                $chmod = $chmod | 0070;
+            } else {
+                // PHP's probably running as nobody, so we'll
+                // need to give global permissions
+                $chmod = $chmod | 0777;
+            }
+            trigger_error(
+                'Directory ' . $dir . ' not writable, ' .
+                'please chmod to ' . decoct($chmod),
+                E_USER_WARNING
+            );
+        } else {
+            // generic error message
+            trigger_error(
+                'Directory ' . $dir . ' not writable, ' .
+                'please alter file permissions',
+                E_USER_WARNING
+            );
+        }
+        return false;
+    }
+}
+
+
+
+
+
+/**
+ * Definition cache decorator class that cleans up the cache
+ * whenever there is a cache miss.
+ */
+class HTMLPurifier_DefinitionCache_Decorator_Cleanup extends HTMLPurifier_DefinitionCache_Decorator
+{
+    /**
+     * @type string
+     */
+    public $name = 'Cleanup';
+
+    /**
+     * @return HTMLPurifier_DefinitionCache_Decorator_Cleanup
+     */
+    public function copy()
+    {
+        return new HTMLPurifier_DefinitionCache_Decorator_Cleanup();
+    }
+
+    /**
+     * @param HTMLPurifier_Definition $def
+     * @param HTMLPurifier_Config $config
+     * @return mixed
+     */
+    public function add($def, $config)
+    {
+        $status = parent::add($def, $config);
+        if (!$status) {
+            parent::cleanup($config);
+        }
+        return $status;
+    }
+
+    /**
+     * @param HTMLPurifier_Definition $def
+     * @param HTMLPurifier_Config $config
+     * @return mixed
+     */
+    public function set($def, $config)
+    {
+        $status = parent::set($def, $config);
+        if (!$status) {
+            parent::cleanup($config);
+        }
+        return $status;
+    }
+
+    /**
+     * @param HTMLPurifier_Definition $def
+     * @param HTMLPurifier_Config $config
+     * @return mixed
+     */
+    public function replace($def, $config)
+    {
+        $status = parent::replace($def, $config);
+        if (!$status) {
+            parent::cleanup($config);
+        }
+        return $status;
+    }
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @return mixed
+     */
+    public function get($config)
+    {
+        $ret = parent::get($config);
+        if (!$ret) {
+            parent::cleanup($config);
+        }
+        return $ret;
+    }
+}
+
+
+
+
+
+/**
+ * Definition cache decorator class that saves all cache retrievals
+ * to PHP's memory; good for unit tests or circumstances where
+ * there are lots of configuration objects floating around.
+ */
+class HTMLPurifier_DefinitionCache_Decorator_Memory extends HTMLPurifier_DefinitionCache_Decorator
+{
+    /**
+     * @type array
+     */
+    protected $definitions;
+
+    /**
+     * @type string
+     */
+    public $name = 'Memory';
+
+    /**
+     * @return HTMLPurifier_DefinitionCache_Decorator_Memory
+     */
+    public function copy()
+    {
+        return new HTMLPurifier_DefinitionCache_Decorator_Memory();
+    }
+
+    /**
+     * @param HTMLPurifier_Definition $def
+     * @param HTMLPurifier_Config $config
+     * @return mixed
+     */
+    public function add($def, $config)
+    {
+        $status = parent::add($def, $config);
+        if ($status) {
+            $this->definitions[$this->generateKey($config)] = $def;
+        }
+        return $status;
+    }
+
+    /**
+     * @param HTMLPurifier_Definition $def
+     * @param HTMLPurifier_Config $config
+     * @return mixed
+     */
+    public function set($def, $config)
+    {
+        $status = parent::set($def, $config);
+        if ($status) {
+            $this->definitions[$this->generateKey($config)] = $def;
+        }
+        return $status;
+    }
+
+    /**
+     * @param HTMLPurifier_Definition $def
+     * @param HTMLPurifier_Config $config
+     * @return mixed
+     */
+    public function replace($def, $config)
+    {
+        $status = parent::replace($def, $config);
+        if ($status) {
+            $this->definitions[$this->generateKey($config)] = $def;
+        }
+        return $status;
+    }
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @return mixed
+     */
+    public function get($config)
+    {
+        $key = $this->generateKey($config);
+        if (isset($this->definitions[$key])) {
+            return $this->definitions[$key];
+        }
+        $this->definitions[$key] = parent::get($config);
+        return $this->definitions[$key];
+    }
+}
+
+
+
+
+
+/**
+ * XHTML 1.1 Bi-directional Text Module, defines elements that
+ * declare directionality of content. Text Extension Module.
+ */
+class HTMLPurifier_HTMLModule_Bdo extends HTMLPurifier_HTMLModule
+{
+
+    /**
+     * @type string
+     */
+    public $name = 'Bdo';
+
+    /**
+     * @type array
+     */
+    public $attr_collections = array(
+        'I18N' => array('dir' => false)
+    );
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        $bdo = $this->addElement(
+            'bdo',
+            'Inline',
+            'Inline',
+            array('Core', 'Lang'),
+            array(
+                'dir' => 'Enum#ltr,rtl', // required
+                // The Abstract Module specification has the attribute
+                // inclusions wrong for bdo: bdo allows Lang
+            )
+        );
+        $bdo->attr_transform_post[] = new HTMLPurifier_AttrTransform_BdoDir();
+
+        $this->attr_collections['I18N']['dir'] = 'Enum#ltr,rtl';
+    }
+}
+
+
+
+
+
+class HTMLPurifier_HTMLModule_CommonAttributes extends HTMLPurifier_HTMLModule
+{
+    /**
+     * @type string
+     */
+    public $name = 'CommonAttributes';
+
+    /**
+     * @type array
+     */
+    public $attr_collections = array(
+        'Core' => array(
+            0 => array('Style'),
+            // 'xml:space' => false,
+            'class' => 'Class',
+            'id' => 'ID',
+            'title' => 'CDATA',
+        ),
+        'Lang' => array(),
+        'I18N' => array(
+            0 => array('Lang'), // proprietary, for xml:lang/lang
+        ),
+        'Common' => array(
+            0 => array('Core', 'I18N')
+        )
+    );
+}
+
+
+
+
+
+/**
+ * XHTML 1.1 Edit Module, defines editing-related elements. Text Extension
+ * Module.
+ */
+class HTMLPurifier_HTMLModule_Edit extends HTMLPurifier_HTMLModule
+{
+
+    /**
+     * @type string
+     */
+    public $name = 'Edit';
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        $contents = 'Chameleon: #PCDATA | Inline ! #PCDATA | Flow';
+        $attr = array(
+            'cite' => 'URI',
+            // 'datetime' => 'Datetime', // not implemented
+        );
+        $this->addElement('del', 'Inline', $contents, 'Common', $attr);
+        $this->addElement('ins', 'Inline', $contents, 'Common', $attr);
+    }
+
+    // HTML 4.01 specifies that ins/del must not contain block
+    // elements when used in an inline context, chameleon is
+    // a complicated workaround to acheive this effect
+
+    // Inline context ! Block context (exclamation mark is
+    // separator, see getChildDef for parsing)
+
+    /**
+     * @type bool
+     */
+    public $defines_child_def = true;
+
+    /**
+     * @param HTMLPurifier_ElementDef $def
+     * @return HTMLPurifier_ChildDef_Chameleon
+     */
+    public function getChildDef($def)
+    {
+        if ($def->content_model_type != 'chameleon') {
+            return false;
+        }
+        $value = explode('!', $def->content_model);
+        return new HTMLPurifier_ChildDef_Chameleon($value[0], $value[1]);
+    }
+}
+
+
+
+
+
+/**
+ * XHTML 1.1 Forms module, defines all form-related elements found in HTML 4.
+ */
+class HTMLPurifier_HTMLModule_Forms extends HTMLPurifier_HTMLModule
+{
+    /**
+     * @type string
+     */
+    public $name = 'Forms';
+
+    /**
+     * @type bool
+     */
+    public $safe = false;
+
+    /**
+     * @type array
+     */
+    public $content_sets = array(
+        'Block' => 'Form',
+        'Inline' => 'Formctrl',
+    );
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        $form = $this->addElement(
+            'form',
+            'Form',
+            'Required: Heading | List | Block | fieldset',
+            'Common',
+            array(
+                'accept' => 'ContentTypes',
+                'accept-charset' => 'Charsets',
+                'action*' => 'URI',
+                'method' => 'Enum#get,post',
+                // really ContentType, but these two are the only ones used today
+                'enctype' => 'Enum#application/x-www-form-urlencoded,multipart/form-data',
+            )
+        );
+        $form->excludes = array('form' => true);
+
+        $input = $this->addElement(
+            'input',
+            'Formctrl',
+            'Empty',
+            'Common',
+            array(
+                'accept' => 'ContentTypes',
+                'accesskey' => 'Character',
+                'alt' => 'Text',
+                'checked' => 'Bool#checked',
+                'disabled' => 'Bool#disabled',
+                'maxlength' => 'Number',
+                'name' => 'CDATA',
+                'readonly' => 'Bool#readonly',
+                'size' => 'Number',
+                'src' => 'URI#embedded',
+                'tabindex' => 'Number',
+                'type' => 'Enum#text,password,checkbox,button,radio,submit,reset,file,hidden,image',
+                'value' => 'CDATA',
+            )
+        );
+        $input->attr_transform_post[] = new HTMLPurifier_AttrTransform_Input();
+
+        $this->addElement(
+            'select',
+            'Formctrl',
+            'Required: optgroup | option',
+            'Common',
+            array(
+                'disabled' => 'Bool#disabled',
+                'multiple' => 'Bool#multiple',
+                'name' => 'CDATA',
+                'size' => 'Number',
+                'tabindex' => 'Number',
+            )
+        );
+
+        $this->addElement(
+            'option',
+            false,
+            'Optional: #PCDATA',
+            'Common',
+            array(
+                'disabled' => 'Bool#disabled',
+                'label' => 'Text',
+                'selected' => 'Bool#selected',
+                'value' => 'CDATA',
+            )
+        );
+        // It's illegal for there to be more than one selected, but not
+        // be multiple. Also, no selected means undefined behavior. This might
+        // be difficult to implement; perhaps an injector, or a context variable.
+
+        $textarea = $this->addElement(
+            'textarea',
+            'Formctrl',
+            'Optional: #PCDATA',
+            'Common',
+            array(
+                'accesskey' => 'Character',
+                'cols*' => 'Number',
+                'disabled' => 'Bool#disabled',
+                'name' => 'CDATA',
+                'readonly' => 'Bool#readonly',
+                'rows*' => 'Number',
+                'tabindex' => 'Number',
+            )
+        );
+        $textarea->attr_transform_pre[] = new HTMLPurifier_AttrTransform_Textarea();
+
+        $button = $this->addElement(
+            'button',
+            'Formctrl',
+            'Optional: #PCDATA | Heading | List | Block | Inline',
+            'Common',
+            array(
+                'accesskey' => 'Character',
+                'disabled' => 'Bool#disabled',
+                'name' => 'CDATA',
+                'tabindex' => 'Number',
+                'type' => 'Enum#button,submit,reset',
+                'value' => 'CDATA',
+            )
+        );
+
+        // For exclusions, ideally we'd specify content sets, not literal elements
+        $button->excludes = $this->makeLookup(
+            'form',
+            'fieldset', // Form
+            'input',
+            'select',
+            'textarea',
+            'label',
+            'button', // Formctrl
+            'a', // as per HTML 4.01 spec, this is omitted by modularization
+            'isindex',
+            'iframe' // legacy items
+        );
+
+        // Extra exclusion: img usemap="" is not permitted within this element.
+        // We'll omit this for now, since we don't have any good way of
+        // indicating it yet.
+
+        // This is HIGHLY user-unfriendly; we need a custom child-def for this
+        $this->addElement('fieldset', 'Form', 'Custom: (#WS?,legend,(Flow|#PCDATA)*)', 'Common');
+
+        $label = $this->addElement(
+            'label',
+            'Formctrl',
+            'Optional: #PCDATA | Inline',
+            'Common',
+            array(
+                'accesskey' => 'Character',
+                // 'for' => 'IDREF', // IDREF not implemented, cannot allow
+            )
+        );
+        $label->excludes = array('label' => true);
+
+        $this->addElement(
+            'legend',
+            false,
+            'Optional: #PCDATA | Inline',
+            'Common',
+            array(
+                'accesskey' => 'Character',
+            )
+        );
+
+        $this->addElement(
+            'optgroup',
+            false,
+            'Required: option',
+            'Common',
+            array(
+                'disabled' => 'Bool#disabled',
+                'label*' => 'Text',
+            )
+        );
+        // Don't forget an injector for <isindex>. This one's a little complex
+        // because it maps to multiple elements.
+    }
+}
+
+
+
+
+
+/**
+ * XHTML 1.1 Hypertext Module, defines hypertext links. Core Module.
+ */
+class HTMLPurifier_HTMLModule_Hypertext extends HTMLPurifier_HTMLModule
+{
+
+    /**
+     * @type string
+     */
+    public $name = 'Hypertext';
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        $a = $this->addElement(
+            'a',
+            'Inline',
+            'Inline',
+            'Common',
+            array(
+                // 'accesskey' => 'Character',
+                // 'charset' => 'Charset',
+                'href' => 'URI',
+                // 'hreflang' => 'LanguageCode',
+                'rel' => new HTMLPurifier_AttrDef_HTML_LinkTypes('rel'),
+                'rev' => new HTMLPurifier_AttrDef_HTML_LinkTypes('rev'),
+                // 'tabindex' => 'Number',
+                // 'type' => 'ContentType',
+            )
+        );
+        $a->formatting = true;
+        $a->excludes = array('a' => true);
+    }
+}
+
+
+
+
+
+/**
+ * XHTML 1.1 Iframe Module provides inline frames.
+ *
+ * @note This module is not considered safe unless an Iframe
+ * whitelisting mechanism is specified.  Currently, the only
+ * such mechanism is %URL.SafeIframeRegexp
+ */
+class HTMLPurifier_HTMLModule_Iframe extends HTMLPurifier_HTMLModule
+{
+
+    /**
+     * @type string
+     */
+    public $name = 'Iframe';
+
+    /**
+     * @type bool
+     */
+    public $safe = false;
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        if ($config->get('HTML.SafeIframe')) {
+            $this->safe = true;
+        }
+        $this->addElement(
+            'iframe',
+            'Inline',
+            'Flow',
+            'Common',
+            array(
+                'src' => 'URI#embedded',
+                'width' => 'Length',
+                'height' => 'Length',
+                'name' => 'ID',
+                'scrolling' => 'Enum#yes,no,auto',
+                'frameborder' => 'Enum#0,1',
+                'longdesc' => 'URI',
+                'marginheight' => 'Pixels',
+                'marginwidth' => 'Pixels',
+            )
+        );
+    }
+}
+
+
+
+
+
+/**
+ * XHTML 1.1 Image Module provides basic image embedding.
+ * @note There is specialized code for removing empty images in
+ *       HTMLPurifier_Strategy_RemoveForeignElements
+ */
+class HTMLPurifier_HTMLModule_Image extends HTMLPurifier_HTMLModule
+{
+
+    /**
+     * @type string
+     */
+    public $name = 'Image';
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        $max = $config->get('HTML.MaxImgLength');
+        $img = $this->addElement(
+            'img',
+            'Inline',
+            'Empty',
+            'Common',
+            array(
+                'alt*' => 'Text',
+                // According to the spec, it's Length, but percents can
+                // be abused, so we allow only Pixels.
+                'height' => 'Pixels#' . $max,
+                'width' => 'Pixels#' . $max,
+                'longdesc' => 'URI',
+                'src*' => new HTMLPurifier_AttrDef_URI(true), // embedded
+            )
+        );
+        if ($max === null || $config->get('HTML.Trusted')) {
+            $img->attr['height'] =
+            $img->attr['width'] = 'Length';
+        }
+
+        // kind of strange, but splitting things up would be inefficient
+        $img->attr_transform_pre[] =
+        $img->attr_transform_post[] =
+            new HTMLPurifier_AttrTransform_ImgRequired();
+    }
+}
+
+
+
+
+
+/**
+ * XHTML 1.1 Legacy module defines elements that were previously
+ * deprecated.
+ *
+ * @note Not all legacy elements have been implemented yet, which
+ *       is a bit of a reverse problem as compared to browsers! In
+ *       addition, this legacy module may implement a bit more than
+ *       mandated by XHTML 1.1.
+ *
+ * This module can be used in combination with TransformToStrict in order
+ * to transform as many deprecated elements as possible, but retain
+ * questionably deprecated elements that do not have good alternatives
+ * as well as transform elements that don't have an implementation.
+ * See docs/ref-strictness.txt for more details.
+ */
+
+class HTMLPurifier_HTMLModule_Legacy extends HTMLPurifier_HTMLModule
+{
+    /**
+     * @type string
+     */
+    public $name = 'Legacy';
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        $this->addElement(
+            'basefont',
+            'Inline',
+            'Empty',
+            null,
+            array(
+                'color' => 'Color',
+                'face' => 'Text', // extremely broad, we should
+                'size' => 'Text', // tighten it
+                'id' => 'ID'
+            )
+        );
+        $this->addElement('center', 'Block', 'Flow', 'Common');
+        $this->addElement(
+            'dir',
+            'Block',
+            'Required: li',
+            'Common',
+            array(
+                'compact' => 'Bool#compact'
+            )
+        );
+        $this->addElement(
+            'font',
+            'Inline',
+            'Inline',
+            array('Core', 'I18N'),
+            array(
+                'color' => 'Color',
+                'face' => 'Text', // extremely broad, we should
+                'size' => 'Text', // tighten it
+            )
+        );
+        $this->addElement(
+            'menu',
+            'Block',
+            'Required: li',
+            'Common',
+            array(
+                'compact' => 'Bool#compact'
+            )
+        );
+
+        $s = $this->addElement('s', 'Inline', 'Inline', 'Common');
+        $s->formatting = true;
+
+        $strike = $this->addElement('strike', 'Inline', 'Inline', 'Common');
+        $strike->formatting = true;
+
+        $u = $this->addElement('u', 'Inline', 'Inline', 'Common');
+        $u->formatting = true;
+
+        // setup modifications to old elements
+
+        $align = 'Enum#left,right,center,justify';
+
+        $address = $this->addBlankElement('address');
+        $address->content_model = 'Inline | #PCDATA | p';
+        $address->content_model_type = 'optional';
+        $address->child = false;
+
+        $blockquote = $this->addBlankElement('blockquote');
+        $blockquote->content_model = 'Flow | #PCDATA';
+        $blockquote->content_model_type = 'optional';
+        $blockquote->child = false;
+
+        $br = $this->addBlankElement('br');
+        $br->attr['clear'] = 'Enum#left,all,right,none';
+
+        $caption = $this->addBlankElement('caption');
+        $caption->attr['align'] = 'Enum#top,bottom,left,right';
+
+        $div = $this->addBlankElement('div');
+        $div->attr['align'] = $align;
+
+        $dl = $this->addBlankElement('dl');
+        $dl->attr['compact'] = 'Bool#compact';
+
+        for ($i = 1; $i <= 6; $i++) {
+            $h = $this->addBlankElement("h$i");
+            $h->attr['align'] = $align;
+        }
+
+        $hr = $this->addBlankElement('hr');
+        $hr->attr['align'] = $align;
+        $hr->attr['noshade'] = 'Bool#noshade';
+        $hr->attr['size'] = 'Pixels';
+        $hr->attr['width'] = 'Length';
+
+        $img = $this->addBlankElement('img');
+        $img->attr['align'] = 'IAlign';
+        $img->attr['border'] = 'Pixels';
+        $img->attr['hspace'] = 'Pixels';
+        $img->attr['vspace'] = 'Pixels';
+
+        // figure out this integer business
+
+        $li = $this->addBlankElement('li');
+        $li->attr['value'] = new HTMLPurifier_AttrDef_Integer();
+        $li->attr['type'] = 'Enum#s:1,i,I,a,A,disc,square,circle';
+
+        $ol = $this->addBlankElement('ol');
+        $ol->attr['compact'] = 'Bool#compact';
+        $ol->attr['start'] = new HTMLPurifier_AttrDef_Integer();
+        $ol->attr['type'] = 'Enum#s:1,i,I,a,A';
+
+        $p = $this->addBlankElement('p');
+        $p->attr['align'] = $align;
+
+        $pre = $this->addBlankElement('pre');
+        $pre->attr['width'] = 'Number';
+
+        // script omitted
+
+        $table = $this->addBlankElement('table');
+        $table->attr['align'] = 'Enum#left,center,right';
+        $table->attr['bgcolor'] = 'Color';
+
+        $tr = $this->addBlankElement('tr');
+        $tr->attr['bgcolor'] = 'Color';
+
+        $th = $this->addBlankElement('th');
+        $th->attr['bgcolor'] = 'Color';
+        $th->attr['height'] = 'Length';
+        $th->attr['nowrap'] = 'Bool#nowrap';
+        $th->attr['width'] = 'Length';
+
+        $td = $this->addBlankElement('td');
+        $td->attr['bgcolor'] = 'Color';
+        $td->attr['height'] = 'Length';
+        $td->attr['nowrap'] = 'Bool#nowrap';
+        $td->attr['width'] = 'Length';
+
+        $ul = $this->addBlankElement('ul');
+        $ul->attr['compact'] = 'Bool#compact';
+        $ul->attr['type'] = 'Enum#square,disc,circle';
+
+        // "safe" modifications to "unsafe" elements
+        // WARNING: If you want to add support for an unsafe, legacy
+        // attribute, make a new TrustedLegacy module with the trusted
+        // bit set appropriately
+
+        $form = $this->addBlankElement('form');
+        $form->content_model = 'Flow | #PCDATA';
+        $form->content_model_type = 'optional';
+        $form->attr['target'] = 'FrameTarget';
+
+        $input = $this->addBlankElement('input');
+        $input->attr['align'] = 'IAlign';
+
+        $legend = $this->addBlankElement('legend');
+        $legend->attr['align'] = 'LAlign';
+    }
+}
+
+
+
+
+
+/**
+ * XHTML 1.1 List Module, defines list-oriented elements. Core Module.
+ */
+class HTMLPurifier_HTMLModule_List extends HTMLPurifier_HTMLModule
+{
+    /**
+     * @type string
+     */
+    public $name = 'List';
+
+    // According to the abstract schema, the List content set is a fully formed
+    // one or more expr, but it invariably occurs in an optional declaration
+    // so we're not going to do that subtlety. It might cause trouble
+    // if a user defines "List" and expects that multiple lists are
+    // allowed to be specified, but then again, that's not very intuitive.
+    // Furthermore, the actual XML Schema may disagree. Regardless,
+    // we don't have support for such nested expressions without using
+    // the incredibly inefficient and draconic Custom ChildDef.
+
+    /**
+     * @type array
+     */
+    public $content_sets = array('Flow' => 'List');
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        $ol = $this->addElement('ol', 'List', new HTMLPurifier_ChildDef_List(), 'Common');
+        $ul = $this->addElement('ul', 'List', new HTMLPurifier_ChildDef_List(), 'Common');
+        // XXX The wrap attribute is handled by MakeWellFormed.  This is all
+        // quite unsatisfactory, because we generated this
+        // *specifically* for lists, and now a big chunk of the handling
+        // is done properly by the List ChildDef.  So actually, we just
+        // want enough information to make autoclosing work properly,
+        // and then hand off the tricky stuff to the ChildDef.
+        $ol->wrap = 'li';
+        $ul->wrap = 'li';
+        $this->addElement('dl', 'List', 'Required: dt | dd', 'Common');
+
+        $this->addElement('li', false, 'Flow', 'Common');
+
+        $this->addElement('dd', false, 'Flow', 'Common');
+        $this->addElement('dt', false, 'Inline', 'Common');
+    }
+}
+
+
+
+
+
+class HTMLPurifier_HTMLModule_Name extends HTMLPurifier_HTMLModule
+{
+    /**
+     * @type string
+     */
+    public $name = 'Name';
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        $elements = array('a', 'applet', 'form', 'frame', 'iframe', 'img', 'map');
+        foreach ($elements as $name) {
+            $element = $this->addBlankElement($name);
+            $element->attr['name'] = 'CDATA';
+            if (!$config->get('HTML.Attr.Name.UseCDATA')) {
+                $element->attr_transform_post[] = new HTMLPurifier_AttrTransform_NameSync();
+            }
+        }
+    }
+}
+
+
+
+
+
+/**
+ * Module adds the nofollow attribute transformation to a tags.  It
+ * is enabled by HTML.Nofollow
+ */
+class HTMLPurifier_HTMLModule_Nofollow extends HTMLPurifier_HTMLModule
+{
+
+    /**
+     * @type string
+     */
+    public $name = 'Nofollow';
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        $a = $this->addBlankElement('a');
+        $a->attr_transform_post[] = new HTMLPurifier_AttrTransform_Nofollow();
+    }
+}
+
+
+
+
+
+class HTMLPurifier_HTMLModule_NonXMLCommonAttributes extends HTMLPurifier_HTMLModule
+{
+    /**
+     * @type string
+     */
+    public $name = 'NonXMLCommonAttributes';
+
+    /**
+     * @type array
+     */
+    public $attr_collections = array(
+        'Lang' => array(
+            'lang' => 'LanguageCode',
+        )
+    );
+}
+
+
+
+
+
+/**
+ * XHTML 1.1 Object Module, defines elements for generic object inclusion
+ * @warning Users will commonly use <embed> to cater to legacy browsers: this
+ *      module does not allow this sort of behavior
+ */
+class HTMLPurifier_HTMLModule_Object extends HTMLPurifier_HTMLModule
+{
+    /**
+     * @type string
+     */
+    public $name = 'Object';
+
+    /**
+     * @type bool
+     */
+    public $safe = false;
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        $this->addElement(
+            'object',
+            'Inline',
+            'Optional: #PCDATA | Flow | param',
+            'Common',
+            array(
+                'archive' => 'URI',
+                'classid' => 'URI',
+                'codebase' => 'URI',
+                'codetype' => 'Text',
+                'data' => 'URI',
+                'declare' => 'Bool#declare',
+                'height' => 'Length',
+                'name' => 'CDATA',
+                'standby' => 'Text',
+                'tabindex' => 'Number',
+                'type' => 'ContentType',
+                'width' => 'Length'
+            )
+        );
+
+        $this->addElement(
+            'param',
+            false,
+            'Empty',
+            null,
+            array(
+                'id' => 'ID',
+                'name*' => 'Text',
+                'type' => 'Text',
+                'value' => 'Text',
+                'valuetype' => 'Enum#data,ref,object'
+            )
+        );
+    }
+}
+
+
+
+
+
+/**
+ * XHTML 1.1 Presentation Module, defines simple presentation-related
+ * markup. Text Extension Module.
+ * @note The official XML Schema and DTD specs further divide this into
+ *       two modules:
+ *          - Block Presentation (hr)
+ *          - Inline Presentation (b, big, i, small, sub, sup, tt)
+ *       We have chosen not to heed this distinction, as content_sets
+ *       provides satisfactory disambiguation.
+ */
+class HTMLPurifier_HTMLModule_Presentation extends HTMLPurifier_HTMLModule
+{
+
+    /**
+     * @type string
+     */
+    public $name = 'Presentation';
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        $this->addElement('hr', 'Block', 'Empty', 'Common');
+        $this->addElement('sub', 'Inline', 'Inline', 'Common');
+        $this->addElement('sup', 'Inline', 'Inline', 'Common');
+        $b = $this->addElement('b', 'Inline', 'Inline', 'Common');
+        $b->formatting = true;
+        $big = $this->addElement('big', 'Inline', 'Inline', 'Common');
+        $big->formatting = true;
+        $i = $this->addElement('i', 'Inline', 'Inline', 'Common');
+        $i->formatting = true;
+        $small = $this->addElement('small', 'Inline', 'Inline', 'Common');
+        $small->formatting = true;
+        $tt = $this->addElement('tt', 'Inline', 'Inline', 'Common');
+        $tt->formatting = true;
+    }
+}
+
+
+
+
+
+/**
+ * Module defines proprietary tags and attributes in HTML.
+ * @warning If this module is enabled, standards-compliance is off!
+ */
+class HTMLPurifier_HTMLModule_Proprietary extends HTMLPurifier_HTMLModule
+{
+    /**
+     * @type string
+     */
+    public $name = 'Proprietary';
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        $this->addElement(
+            'marquee',
+            'Inline',
+            'Flow',
+            'Common',
+            array(
+                'direction' => 'Enum#left,right,up,down',
+                'behavior' => 'Enum#alternate',
+                'width' => 'Length',
+                'height' => 'Length',
+                'scrolldelay' => 'Number',
+                'scrollamount' => 'Number',
+                'loop' => 'Number',
+                'bgcolor' => 'Color',
+                'hspace' => 'Pixels',
+                'vspace' => 'Pixels',
+            )
+        );
+    }
+}
+
+
+
+
+
+/**
+ * XHTML 1.1 Ruby Annotation Module, defines elements that indicate
+ * short runs of text alongside base text for annotation or pronounciation.
+ */
+class HTMLPurifier_HTMLModule_Ruby extends HTMLPurifier_HTMLModule
+{
+
+    /**
+     * @type string
+     */
+    public $name = 'Ruby';
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        $this->addElement(
+            'ruby',
+            'Inline',
+            'Custom: ((rb, (rt | (rp, rt, rp))) | (rbc, rtc, rtc?))',
+            'Common'
+        );
+        $this->addElement('rbc', false, 'Required: rb', 'Common');
+        $this->addElement('rtc', false, 'Required: rt', 'Common');
+        $rb = $this->addElement('rb', false, 'Inline', 'Common');
+        $rb->excludes = array('ruby' => true);
+        $rt = $this->addElement('rt', false, 'Inline', 'Common', array('rbspan' => 'Number'));
+        $rt->excludes = array('ruby' => true);
+        $this->addElement('rp', false, 'Optional: #PCDATA', 'Common');
+    }
+}
+
+
+
+
+
+/**
+ * A "safe" embed module. See SafeObject. This is a proprietary element.
+ */
+class HTMLPurifier_HTMLModule_SafeEmbed extends HTMLPurifier_HTMLModule
+{
+    /**
+     * @type string
+     */
+    public $name = 'SafeEmbed';
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        $max = $config->get('HTML.MaxImgLength');
+        $embed = $this->addElement(
+            'embed',
+            'Inline',
+            'Empty',
+            'Common',
+            array(
+                'src*' => 'URI#embedded',
+                'type' => 'Enum#application/x-shockwave-flash',
+                'width' => 'Pixels#' . $max,
+                'height' => 'Pixels#' . $max,
+                'allowscriptaccess' => 'Enum#never',
+                'allownetworking' => 'Enum#internal',
+                'flashvars' => 'Text',
+                'wmode' => 'Enum#window,transparent,opaque',
+                'name' => 'ID',
+            )
+        );
+        $embed->attr_transform_post[] = new HTMLPurifier_AttrTransform_SafeEmbed();
+    }
+}
+
+
+
+
+
+/**
+ * A "safe" object module. In theory, objects permitted by this module will
+ * be safe, and untrusted users can be allowed to embed arbitrary flash objects
+ * (maybe other types too, but only Flash is supported as of right now).
+ * Highly experimental.
+ */
+class HTMLPurifier_HTMLModule_SafeObject extends HTMLPurifier_HTMLModule
+{
+    /**
+     * @type string
+     */
+    public $name = 'SafeObject';
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        // These definitions are not intrinsically safe: the attribute transforms
+        // are a vital part of ensuring safety.
+
+        $max = $config->get('HTML.MaxImgLength');
+        $object = $this->addElement(
+            'object',
+            'Inline',
+            'Optional: param | Flow | #PCDATA',
+            'Common',
+            array(
+                // While technically not required by the spec, we're forcing
+                // it to this value.
+                'type' => 'Enum#application/x-shockwave-flash',
+                'width' => 'Pixels#' . $max,
+                'height' => 'Pixels#' . $max,
+                'data' => 'URI#embedded',
+                'codebase' => new HTMLPurifier_AttrDef_Enum(
+                    array(
+                        'http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0'
+                    )
+                ),
+            )
+        );
+        $object->attr_transform_post[] = new HTMLPurifier_AttrTransform_SafeObject();
+
+        $param = $this->addElement(
+            'param',
+            false,
+            'Empty',
+            false,
+            array(
+                'id' => 'ID',
+                'name*' => 'Text',
+                'value' => 'Text'
+            )
+        );
+        $param->attr_transform_post[] = new HTMLPurifier_AttrTransform_SafeParam();
+        $this->info_injector[] = 'SafeObject';
+    }
+}
+
+
+
+
+
+/**
+ * A "safe" script module. No inline JS is allowed, and pointed to JS
+ * files must match whitelist.
+ */
+class HTMLPurifier_HTMLModule_SafeScripting extends HTMLPurifier_HTMLModule
+{
+    /**
+     * @type string
+     */
+    public $name = 'SafeScripting';
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        // These definitions are not intrinsically safe: the attribute transforms
+        // are a vital part of ensuring safety.
+
+        $allowed = $config->get('HTML.SafeScripting');
+        $script = $this->addElement(
+            'script',
+            'Inline',
+            'Optional:', // Not `Empty` to not allow to autoclose the <script /> tag @see https://www.w3.org/TR/html4/interact/scripts.html
+            null,
+            array(
+                // While technically not required by the spec, we're forcing
+                // it to this value.
+                'type' => 'Enum#text/javascript',
+                'src*' => new HTMLPurifier_AttrDef_Enum(array_keys($allowed), /*case sensitive*/ true)
+            )
+        );
+        $script->attr_transform_pre[] =
+        $script->attr_transform_post[] = new HTMLPurifier_AttrTransform_ScriptRequired();
+    }
+}
+
+
+
+
+
+/*
+
+WARNING: THIS MODULE IS EXTREMELY DANGEROUS AS IT ENABLES INLINE SCRIPTING
+INSIDE HTML PURIFIER DOCUMENTS. USE ONLY WITH TRUSTED USER INPUT!!!
+
+*/
+
+/**
+ * XHTML 1.1 Scripting module, defines elements that are used to contain
+ * information pertaining to executable scripts or the lack of support
+ * for executable scripts.
+ * @note This module does not contain inline scripting elements
+ */
+class HTMLPurifier_HTMLModule_Scripting extends HTMLPurifier_HTMLModule
+{
+    /**
+     * @type string
+     */
+    public $name = 'Scripting';
+
+    /**
+     * @type array
+     */
+    public $elements = array('script', 'noscript');
+
+    /**
+     * @type array
+     */
+    public $content_sets = array('Block' => 'script | noscript', 'Inline' => 'script | noscript');
+
+    /**
+     * @type bool
+     */
+    public $safe = false;
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        // TODO: create custom child-definition for noscript that
+        // auto-wraps stray #PCDATA in a similar manner to
+        // blockquote's custom definition (we would use it but
+        // blockquote's contents are optional while noscript's contents
+        // are required)
+
+        // TODO: convert this to new syntax, main problem is getting
+        // both content sets working
+
+        // In theory, this could be safe, but I don't see any reason to
+        // allow it.
+        $this->info['noscript'] = new HTMLPurifier_ElementDef();
+        $this->info['noscript']->attr = array(0 => array('Common'));
+        $this->info['noscript']->content_model = 'Heading | List | Block';
+        $this->info['noscript']->content_model_type = 'required';
+
+        $this->info['script'] = new HTMLPurifier_ElementDef();
+        $this->info['script']->attr = array(
+            'defer' => new HTMLPurifier_AttrDef_Enum(array('defer')),
+            'src' => new HTMLPurifier_AttrDef_URI(true),
+            'type' => new HTMLPurifier_AttrDef_Enum(array('text/javascript'))
+        );
+        $this->info['script']->content_model = '#PCDATA';
+        $this->info['script']->content_model_type = 'optional';
+        $this->info['script']->attr_transform_pre[] =
+        $this->info['script']->attr_transform_post[] =
+            new HTMLPurifier_AttrTransform_ScriptRequired();
+    }
+}
+
+
+
+
+
+/**
+ * XHTML 1.1 Edit Module, defines editing-related elements. Text Extension
+ * Module.
+ */
+class HTMLPurifier_HTMLModule_StyleAttribute extends HTMLPurifier_HTMLModule
+{
+    /**
+     * @type string
+     */
+    public $name = 'StyleAttribute';
+
+    /**
+     * @type array
+     */
+    public $attr_collections = array(
+        // The inclusion routine differs from the Abstract Modules but
+        // is in line with the DTD and XML Schemas.
+        'Style' => array('style' => false), // see constructor
+        'Core' => array(0 => array('Style'))
+    );
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        $this->attr_collections['Style']['style'] = new HTMLPurifier_AttrDef_CSS();
+    }
+}
+
+
+
+
+
+/**
+ * XHTML 1.1 Tables Module, fully defines accessible table elements.
+ */
+class HTMLPurifier_HTMLModule_Tables extends HTMLPurifier_HTMLModule
+{
+    /**
+     * @type string
+     */
+    public $name = 'Tables';
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        $this->addElement('caption', false, 'Inline', 'Common');
+
+        $this->addElement(
+            'table',
+            'Block',
+            new HTMLPurifier_ChildDef_Table(),
+            'Common',
+            array(
+                'border' => 'Pixels',
+                'cellpadding' => 'Length',
+                'cellspacing' => 'Length',
+                'frame' => 'Enum#void,above,below,hsides,lhs,rhs,vsides,box,border',
+                'rules' => 'Enum#none,groups,rows,cols,all',
+                'summary' => 'Text',
+                'width' => 'Length'
+            )
+        );
+
+        // common attributes
+        $cell_align = array(
+            'align' => 'Enum#left,center,right,justify,char',
+            'charoff' => 'Length',
+            'valign' => 'Enum#top,middle,bottom,baseline',
+        );
+
+        $cell_t = array_merge(
+            array(
+                'abbr' => 'Text',
+                'colspan' => 'Number',
+                'rowspan' => 'Number',
+                // Apparently, as of HTML5 this attribute only applies
+                // to 'th' elements.
+                'scope' => 'Enum#row,col,rowgroup,colgroup',
+            ),
+            $cell_align
+        );
+        $this->addElement('td', false, 'Flow', 'Common', $cell_t);
+        $this->addElement('th', false, 'Flow', 'Common', $cell_t);
+
+        $this->addElement('tr', false, 'Required: td | th', 'Common', $cell_align);
+
+        $cell_col = array_merge(
+            array(
+                'span' => 'Number',
+                'width' => 'MultiLength',
+            ),
+            $cell_align
+        );
+        $this->addElement('col', false, 'Empty', 'Common', $cell_col);
+        $this->addElement('colgroup', false, 'Optional: col', 'Common', $cell_col);
+
+        $this->addElement('tbody', false, 'Required: tr', 'Common', $cell_align);
+        $this->addElement('thead', false, 'Required: tr', 'Common', $cell_align);
+        $this->addElement('tfoot', false, 'Required: tr', 'Common', $cell_align);
+    }
+}
+
+
+
+
+
+/**
+ * XHTML 1.1 Target Module, defines target attribute in link elements.
+ */
+class HTMLPurifier_HTMLModule_Target extends HTMLPurifier_HTMLModule
+{
+    /**
+     * @type string
+     */
+    public $name = 'Target';
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        $elements = array('a');
+        foreach ($elements as $name) {
+            $e = $this->addBlankElement($name);
+            $e->attr = array(
+                'target' => new HTMLPurifier_AttrDef_HTML_FrameTarget()
+            );
+        }
+    }
+}
+
+
+
+
+
+/**
+ * Module adds the target=blank attribute transformation to a tags.  It
+ * is enabled by HTML.TargetBlank
+ */
+class HTMLPurifier_HTMLModule_TargetBlank extends HTMLPurifier_HTMLModule
+{
+    /**
+     * @type string
+     */
+    public $name = 'TargetBlank';
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        $a = $this->addBlankElement('a');
+        $a->attr_transform_post[] = new HTMLPurifier_AttrTransform_TargetBlank();
+    }
+}
+
+
+
+
+
+/**
+ * Module adds the target-based noopener attribute transformation to a tags.  It
+ * is enabled by HTML.TargetNoopener
+ */
+class HTMLPurifier_HTMLModule_TargetNoopener extends HTMLPurifier_HTMLModule
+{
+    /**
+     * @type string
+     */
+    public $name = 'TargetNoopener';
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config) {
+        $a = $this->addBlankElement('a');
+        $a->attr_transform_post[] = new HTMLPurifier_AttrTransform_TargetNoopener();
+    }
+}
+
+
+
+/**
+ * Module adds the target-based noreferrer attribute transformation to a tags.  It
+ * is enabled by HTML.TargetNoreferrer
+ */
+class HTMLPurifier_HTMLModule_TargetNoreferrer extends HTMLPurifier_HTMLModule
+{
+    /**
+     * @type string
+     */
+    public $name = 'TargetNoreferrer';
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config) {
+        $a = $this->addBlankElement('a');
+        $a->attr_transform_post[] = new HTMLPurifier_AttrTransform_TargetNoreferrer();
+    }
+}
+
+
+
+/**
+ * XHTML 1.1 Text Module, defines basic text containers. Core Module.
+ * @note In the normative XML Schema specification, this module
+ *       is further abstracted into the following modules:
+ *          - Block Phrasal (address, blockquote, pre, h1, h2, h3, h4, h5, h6)
+ *          - Block Structural (div, p)
+ *          - Inline Phrasal (abbr, acronym, cite, code, dfn, em, kbd, q, samp, strong, var)
+ *          - Inline Structural (br, span)
+ *       This module, functionally, does not distinguish between these
+ *       sub-modules, but the code is internally structured to reflect
+ *       these distinctions.
+ */
+class HTMLPurifier_HTMLModule_Text extends HTMLPurifier_HTMLModule
+{
+    /**
+     * @type string
+     */
+    public $name = 'Text';
+
+    /**
+     * @type array
+     */
+    public $content_sets = array(
+        'Flow' => 'Heading | Block | Inline'
+    );
+
+    /**
+     * @param HTMLPurifier_Config $config
+     */
+    public function setup($config)
+    {
+        // Inline Phrasal -------------------------------------------------
+        $this->addElement('abbr', 'Inline', 'Inline', 'Common');
+        $this->addElement('acronym', 'Inline', 'Inline', 'Common');
+        $this->addElement('cite', 'Inline', 'Inline', 'Common');
+        $this->addElement('dfn', 'Inline', 'Inline', 'Common');
+        $this->addElement('kbd', 'Inline', 'Inline', 'Common');
+        $this->addElement('q', 'Inline', 'Inline', 'Common', array('cite' => 'URI'));
+        $this->addElement('samp', 'Inline', 'Inline', 'Common');
+        $this->addElement('var', 'Inline', 'Inline', 'Common');
+
+        $em = $this->addElement('em', 'Inline', 'Inline', 'Common');
+        $em->formatting = true;
+
+        $strong = $this->addElement('strong', 'Inline', 'Inline', 'Common');
+        $strong->formatting = true;
+
+        $code = $this->addElement('code', 'Inline', 'Inline', 'Common');
+        $code->formatting = true;
+
+        // Inline Structural ----------------------------------------------
+        $this->addElement('span', 'Inline', 'Inline', 'Common');
+        $this->addElement('br', 'Inline', 'Empty', 'Core');
+
+        // Block Phrasal --------------------------------------------------
+        $this->addElement('address', 'Block', 'Inline', 'Common');
+        $this->addElement('blockquote', 'Block', 'Optional: Heading | Block | List', 'Common', array('cite' => 'URI'));
+        $pre = $this->addElement('pre', 'Block', 'Inline', 'Common');
+        $pre->excludes = $this->makeLookup(
+            'img',
+            'big',
+            'small',
+            'object',
+            'applet',
+            'font',
+            'basefont'
+        );
+        $this->addElement('h1', 'Heading', 'Inline', 'Common');
+        $this->addElement('h2', 'Heading', 'Inline', 'Common');
+        $this->addElement('h3', 'Heading', 'Inline', 'Common');
+        $this->addElement('h4', 'Heading', 'Inline', 'Common');
+        $this->addElement('h5', 'Heading', 'Inline', 'Common');
+        $this->addElement('h6', 'Heading', 'Inline', 'Common');
+
+        // Block Structural -----------------------------------------------
+        $p = $this->addElement('p', 'Block', 'Inline', 'Common');
+        $p->autoclose = array_flip(
+            array("address", "blockquote", "center", "dir", "div", "dl", "fieldset", "ol", "p", "ul")
+        );
+
+        $this->addElement('div', 'Block', 'Flow', 'Common');
+    }
+}
+
+
+
+
+
+/**
+ * Abstract class for a set of proprietary modules that clean up (tidy)
+ * poorly written HTML.
+ * @todo Figure out how to protect some of these methods/properties
+ */
+class HTMLPurifier_HTMLModule_Tidy extends HTMLPurifier_HTMLModule
+{
+    /**
+     * List of supported levels.
+     * Index zero is a special case "no fixes" level.
+     * @type array
+     */
+    public $levels = array(0 => 'none', 'light', 'medium', 'heavy');
+
+    /**
+     * Default level to place all fixes in.
+     * Disabled by default.
+     * @type string
+     */
+    public $defaultLevel = null;
+
+    /**
+     * Lists of fixes used by getFixesForLevel().
+     * Format is:
+     *      HTMLModule_Tidy->fixesForLevel[$level] = array('fix-1', 'fix-2');
+     * @type array
+     */
+    public $fixesForLevel = array(
+        'light' => array(),
+        'medium' => array(),
+        'heavy' => array()
+    );
+
+    /**
+     * Lazy load constructs the module by determining the necessary
+     * fixes to create and then delegating to the populate() function.
+     * @param HTMLPurifier_Config $config
+     * @todo Wildcard matching and error reporting when an added or
+     *       subtracted fix has no effect.
+     */
+    public function setup($config)
+    {
+        // create fixes, initialize fixesForLevel
+        $fixes = $this->makeFixes();
+        $this->makeFixesForLevel($fixes);
+
+        // figure out which fixes to use
+        $level = $config->get('HTML.TidyLevel');
+        $fixes_lookup = $this->getFixesForLevel($level);
+
+        // get custom fix declarations: these need namespace processing
+        $add_fixes = $config->get('HTML.TidyAdd');
+        $remove_fixes = $config->get('HTML.TidyRemove');
+
+        foreach ($fixes as $name => $fix) {
+            // needs to be refactored a little to implement globbing
+            if (isset($remove_fixes[$name]) ||
+                (!isset($add_fixes[$name]) && !isset($fixes_lookup[$name]))) {
+                unset($fixes[$name]);
+            }
+        }
+
+        // populate this module with necessary fixes
+        $this->populate($fixes);
+    }
+
+    /**
+     * Retrieves all fixes per a level, returning fixes for that specific
+     * level as well as all levels below it.
+     * @param string $level level identifier, see $levels for valid values
+     * @return array Lookup up table of fixes
+     */
+    public function getFixesForLevel($level)
+    {
+        if ($level == $this->levels[0]) {
+            return array();
+        }
+        $activated_levels = array();
+        for ($i = 1, $c = count($this->levels); $i < $c; $i++) {
+            $activated_levels[] = $this->levels[$i];
+            if ($this->levels[$i] == $level) {
+                break;
+            }
+        }
+        if ($i == $c) {
+            trigger_error(
+                'Tidy level ' . htmlspecialchars($level) . ' not recognized',
+                E_USER_WARNING
+            );
+            return array();
+        }
+        $ret = array();
+        foreach ($activated_levels as $level) {
+            foreach ($this->fixesForLevel[$level] as $fix) {
+                $ret[$fix] = true;
+            }
+        }
+        return $ret;
+    }
+
+    /**
+     * Dynamically populates the $fixesForLevel member variable using
+     * the fixes array. It may be custom overloaded, used in conjunction
+     * with $defaultLevel, or not used at all.
+     * @param array $fixes
+     */
+    public function makeFixesForLevel($fixes)
+    {
+        if (!isset($this->defaultLevel)) {
+            return;
+        }
+        if (!isset($this->fixesForLevel[$this->defaultLevel])) {
+            trigger_error(
+                'Default level ' . $this->defaultLevel . ' does not exist',
+                E_USER_ERROR
+            );
+            return;
+        }
+        $this->fixesForLevel[$this->defaultLevel] = array_keys($fixes);
+    }
+
+    /**
+     * Populates the module with transforms and other special-case code
+     * based on a list of fixes passed to it
+     * @param array $fixes Lookup table of fixes to activate
+     */
+    public function populate($fixes)
+    {
+        foreach ($fixes as $name => $fix) {
+            // determine what the fix is for
+            list($type, $params) = $this->getFixType($name);
+            switch ($type) {
+                case 'attr_transform_pre':
+                case 'attr_transform_post':
+                    $attr = $params['attr'];
+                    if (isset($params['element'])) {
+                        $element = $params['element'];
+                        if (empty($this->info[$element])) {
+                            $e = $this->addBlankElement($element);
+                        } else {
+                            $e = $this->info[$element];
+                        }
+                    } else {
+                        $type = "info_$type";
+                        $e = $this;
+                    }
+                    // PHP does some weird parsing when I do
+                    // $e->$type[$attr], so I have to assign a ref.
+                    $f =& $e->$type;
+                    $f[$attr] = $fix;
+                    break;
+                case 'tag_transform':
+                    $this->info_tag_transform[$params['element']] = $fix;
+                    break;
+                case 'child':
+                case 'content_model_type':
+                    $element = $params['element'];
+                    if (empty($this->info[$element])) {
+                        $e = $this->addBlankElement($element);
+                    } else {
+                        $e = $this->info[$element];
+                    }
+                    $e->$type = $fix;
+                    break;
+                default:
+                    trigger_error("Fix type $type not supported", E_USER_ERROR);
+                    break;
+            }
+        }
+    }
+
+    /**
+     * Parses a fix name and determines what kind of fix it is, as well
+     * as other information defined by the fix
+     * @param $name String name of fix
+     * @return array(string $fix_type, array $fix_parameters)
+     * @note $fix_parameters is type dependant, see populate() for usage
+     *       of these parameters
+     */
+    public function getFixType($name)
+    {
+        // parse it
+        $property = $attr = null;
+        if (strpos($name, '#') !== false) {
+            list($name, $property) = explode('#', $name);
+        }
+        if (strpos($name, '@') !== false) {
+            list($name, $attr) = explode('@', $name);
+        }
+
+        // figure out the parameters
+        $params = array();
+        if ($name !== '') {
+            $params['element'] = $name;
+        }
+        if (!is_null($attr)) {
+            $params['attr'] = $attr;
+        }
+
+        // special case: attribute transform
+        if (!is_null($attr)) {
+            if (is_null($property)) {
+                $property = 'pre';
+            }
+            $type = 'attr_transform_' . $property;
+            return array($type, $params);
+        }
+
+        // special case: tag transform
+        if (is_null($property)) {
+            return array('tag_transform', $params);
+        }
+
+        return array($property, $params);
+
+    }
+
+    /**
+     * Defines all fixes the module will perform in a compact
+     * associative array of fix name to fix implementation.
+     * @return array
+     */
+    public function makeFixes()
+    {
+    }
+}
+
+
+
+
+
+class HTMLPurifier_HTMLModule_XMLCommonAttributes extends HTMLPurifier_HTMLModule
+{
+    /**
+     * @type string
+     */
+    public $name = 'XMLCommonAttributes';
+
+    /**
+     * @type array
+     */
+    public $attr_collections = array(
+        'Lang' => array(
+            'xml:lang' => 'LanguageCode',
+        )
+    );
+}
+
+
+
+
+
+/**
+ * Name is deprecated, but allowed in strict doctypes, so onl
+ */
+class HTMLPurifier_HTMLModule_Tidy_Name extends HTMLPurifier_HTMLModule_Tidy
+{
+    /**
+     * @type string
+     */
+    public $name = 'Tidy_Name';
+
+    /**
+     * @type string
+     */
+    public $defaultLevel = 'heavy';
+
+    /**
+     * @return array
+     */
+    public function makeFixes()
+    {
+        $r = array();
+        // @name for img, a -----------------------------------------------
+        // Technically, it's allowed even on strict, so we allow authors to use
+        // it. However, it's deprecated in future versions of XHTML.
+        $r['img@name'] =
+        $r['a@name'] = new HTMLPurifier_AttrTransform_Name();
+        return $r;
+    }
+}
+
+
+
+
+
+class HTMLPurifier_HTMLModule_Tidy_Proprietary extends HTMLPurifier_HTMLModule_Tidy
+{
+
+    /**
+     * @type string
+     */
+    public $name = 'Tidy_Proprietary';
+
+    /**
+     * @type string
+     */
+    public $defaultLevel = 'light';
+
+    /**
+     * @return array
+     */
+    public function makeFixes()
+    {
+        $r = array();
+        $r['table@background'] = new HTMLPurifier_AttrTransform_Background();
+        $r['td@background']    = new HTMLPurifier_AttrTransform_Background();
+        $r['th@background']    = new HTMLPurifier_AttrTransform_Background();
+        $r['tr@background']    = new HTMLPurifier_AttrTransform_Background();
+        $r['thead@background'] = new HTMLPurifier_AttrTransform_Background();
+        $r['tfoot@background'] = new HTMLPurifier_AttrTransform_Background();
+        $r['tbody@background'] = new HTMLPurifier_AttrTransform_Background();
+        $r['table@height']     = new HTMLPurifier_AttrTransform_Length('height');
+        return $r;
+    }
+}
+
+
+
+
+
+class HTMLPurifier_HTMLModule_Tidy_XHTMLAndHTML4 extends HTMLPurifier_HTMLModule_Tidy
+{
+
+    /**
+     * @return array
+     */
+    public function makeFixes()
+    {
+        $r = array();
+
+        // == deprecated tag transforms ===================================
+
+        $r['font'] = new HTMLPurifier_TagTransform_Font();
+        $r['menu'] = new HTMLPurifier_TagTransform_Simple('ul');
+        $r['dir'] = new HTMLPurifier_TagTransform_Simple('ul');
+        $r['center'] = new HTMLPurifier_TagTransform_Simple('div', 'text-align:center;');
+        $r['u'] = new HTMLPurifier_TagTransform_Simple('span', 'text-decoration:underline;');
+        $r['s'] = new HTMLPurifier_TagTransform_Simple('span', 'text-decoration:line-through;');
+        $r['strike'] = new HTMLPurifier_TagTransform_Simple('span', 'text-decoration:line-through;');
+
+        // == deprecated attribute transforms =============================
+
+        $r['caption@align'] =
+            new HTMLPurifier_AttrTransform_EnumToCSS(
+                'align',
+                array(
+                    // we're following IE's behavior, not Firefox's, due
+                    // to the fact that no one supports caption-side:right,
+                    // W3C included (with CSS 2.1). This is a slightly
+                    // unreasonable attribute!
+                    'left' => 'text-align:left;',
+                    'right' => 'text-align:right;',
+                    'top' => 'caption-side:top;',
+                    'bottom' => 'caption-side:bottom;' // not supported by IE
+                )
+            );
+
+        // @align for img -------------------------------------------------
+        $r['img@align'] =
+            new HTMLPurifier_AttrTransform_EnumToCSS(
+                'align',
+                array(
+                    'left' => 'float:left;',
+                    'right' => 'float:right;',
+                    'top' => 'vertical-align:top;',
+                    'middle' => 'vertical-align:middle;',
+                    'bottom' => 'vertical-align:baseline;',
+                )
+            );
+
+        // @align for table -----------------------------------------------
+        $r['table@align'] =
+            new HTMLPurifier_AttrTransform_EnumToCSS(
+                'align',
+                array(
+                    'left' => 'float:left;',
+                    'center' => 'margin-left:auto;margin-right:auto;',
+                    'right' => 'float:right;'
+                )
+            );
+
+        // @align for hr -----------------------------------------------
+        $r['hr@align'] =
+            new HTMLPurifier_AttrTransform_EnumToCSS(
+                'align',
+                array(
+                    // we use both text-align and margin because these work
+                    // for different browsers (IE and Firefox, respectively)
+                    // and the melange makes for a pretty cross-compatible
+                    // solution
+                    'left' => 'margin-left:0;margin-right:auto;text-align:left;',
+                    'center' => 'margin-left:auto;margin-right:auto;text-align:center;',
+                    'right' => 'margin-left:auto;margin-right:0;text-align:right;'
+                )
+            );
+
+        // @align for h1, h2, h3, h4, h5, h6, p, div ----------------------
+        // {{{
+        $align_lookup = array();
+        $align_values = array('left', 'right', 'center', 'justify');
+        foreach ($align_values as $v) {
+            $align_lookup[$v] = "text-align:$v;";
+        }
+        // }}}
+        $r['h1@align'] =
+        $r['h2@align'] =
+        $r['h3@align'] =
+        $r['h4@align'] =
+        $r['h5@align'] =
+        $r['h6@align'] =
+        $r['p@align'] =
+        $r['div@align'] =
+            new HTMLPurifier_AttrTransform_EnumToCSS('align', $align_lookup);
+
+        // @bgcolor for table, tr, td, th ---------------------------------
+        $r['table@bgcolor'] =
+        $r['td@bgcolor'] =
+        $r['th@bgcolor'] =
+            new HTMLPurifier_AttrTransform_BgColor();
+
+        // @border for img ------------------------------------------------
+        $r['img@border'] = new HTMLPurifier_AttrTransform_Border();
+
+        // @clear for br --------------------------------------------------
+        $r['br@clear'] =
+            new HTMLPurifier_AttrTransform_EnumToCSS(
+                'clear',
+                array(
+                    'left' => 'clear:left;',
+                    'right' => 'clear:right;',
+                    'all' => 'clear:both;',
+                    'none' => 'clear:none;',
+                )
+            );
+
+        // @height for td, th ---------------------------------------------
+        $r['td@height'] =
+        $r['th@height'] =
+            new HTMLPurifier_AttrTransform_Length('height');
+
+        // @hspace for img ------------------------------------------------
+        $r['img@hspace'] = new HTMLPurifier_AttrTransform_ImgSpace('hspace');
+
+        // @noshade for hr ------------------------------------------------
+        // this transformation is not precise but often good enough.
+        // different browsers use different styles to designate noshade
+        $r['hr@noshade'] =
+            new HTMLPurifier_AttrTransform_BoolToCSS(
+                'noshade',
+                'color:#808080;background-color:#808080;border:0;'
+            );
+
+        // @nowrap for td, th ---------------------------------------------
+        $r['td@nowrap'] =
+        $r['th@nowrap'] =
+            new HTMLPurifier_AttrTransform_BoolToCSS(
+                'nowrap',
+                'white-space:nowrap;'
+            );
+
+        // @size for hr  --------------------------------------------------
+        $r['hr@size'] = new HTMLPurifier_AttrTransform_Length('size', 'height');
+
+        // @type for li, ol, ul -------------------------------------------
+        // {{{
+        $ul_types = array(
+            'disc' => 'list-style-type:disc;',
+            'square' => 'list-style-type:square;',
+            'circle' => 'list-style-type:circle;'
+        );
+        $ol_types = array(
+            '1' => 'list-style-type:decimal;',
+            'i' => 'list-style-type:lower-roman;',
+            'I' => 'list-style-type:upper-roman;',
+            'a' => 'list-style-type:lower-alpha;',
+            'A' => 'list-style-type:upper-alpha;'
+        );
+        $li_types = $ul_types + $ol_types;
+        // }}}
+
+        $r['ul@type'] = new HTMLPurifier_AttrTransform_EnumToCSS('type', $ul_types);
+        $r['ol@type'] = new HTMLPurifier_AttrTransform_EnumToCSS('type', $ol_types, true);
+        $r['li@type'] = new HTMLPurifier_AttrTransform_EnumToCSS('type', $li_types, true);
+
+        // @vspace for img ------------------------------------------------
+        $r['img@vspace'] = new HTMLPurifier_AttrTransform_ImgSpace('vspace');
+
+        // @width for hr, td, th ------------------------------------------
+        $r['td@width'] =
+        $r['th@width'] =
+        $r['hr@width'] = new HTMLPurifier_AttrTransform_Length('width');
+
+        return $r;
+    }
+}
+
+
+
+
+
+class HTMLPurifier_HTMLModule_Tidy_Strict extends HTMLPurifier_HTMLModule_Tidy_XHTMLAndHTML4
+{
+    /**
+     * @type string
+     */
+    public $name = 'Tidy_Strict';
+
+    /**
+     * @type string
+     */
+    public $defaultLevel = 'light';
+
+    /**
+     * @return array
+     */
+    public function makeFixes()
+    {
+        $r = parent::makeFixes();
+        $r['blockquote#content_model_type'] = 'strictblockquote';
+        return $r;
+    }
+
+    /**
+     * @type bool
+     */
+    public $defines_child_def = true;
+
+    /**
+     * @param HTMLPurifier_ElementDef $def
+     * @return HTMLPurifier_ChildDef_StrictBlockquote
+     */
+    public function getChildDef($def)
+    {
+        if ($def->content_model_type != 'strictblockquote') {
+            return parent::getChildDef($def);
+        }
+        return new HTMLPurifier_ChildDef_StrictBlockquote($def->content_model);
+    }
+}
+
+
+
+
+
+class HTMLPurifier_HTMLModule_Tidy_Transitional extends HTMLPurifier_HTMLModule_Tidy_XHTMLAndHTML4
+{
+    /**
+     * @type string
+     */
+    public $name = 'Tidy_Transitional';
+
+    /**
+     * @type string
+     */
+    public $defaultLevel = 'heavy';
+}
+
+
+
+
+
+class HTMLPurifier_HTMLModule_Tidy_XHTML extends HTMLPurifier_HTMLModule_Tidy
+{
+    /**
+     * @type string
+     */
+    public $name = 'Tidy_XHTML';
+
+    /**
+     * @type string
+     */
+    public $defaultLevel = 'medium';
+
+    /**
+     * @return array
+     */
+    public function makeFixes()
+    {
+        $r = array();
+        $r['@lang'] = new HTMLPurifier_AttrTransform_Lang();
+        return $r;
+    }
+}
+
+
+
+
+
+/**
+ * Injector that auto paragraphs text in the root node based on
+ * double-spacing.
+ * @todo Ensure all states are unit tested, including variations as well.
+ * @todo Make a graph of the flow control for this Injector.
+ */
+class HTMLPurifier_Injector_AutoParagraph extends HTMLPurifier_Injector
+{
+    /**
+     * @type string
+     */
+    public $name = 'AutoParagraph';
+
+    /**
+     * @type array
+     */
+    public $needed = array('p');
+
+    /**
+     * @return HTMLPurifier_Token_Start
+     */
+    private function _pStart()
+    {
+        $par = new HTMLPurifier_Token_Start('p');
+        $par->armor['MakeWellFormed_TagClosedError'] = true;
+        return $par;
+    }
+
+    /**
+     * @param HTMLPurifier_Token_Text $token
+     */
+    public function handleText(&$token)
+    {
+        $text = $token->data;
+        // Does the current parent allow <p> tags?
+        if ($this->allowsElement('p')) {
+            if (empty($this->currentNesting) || strpos($text, "\n\n") !== false) {
+                // Note that we have differing behavior when dealing with text
+                // in the anonymous root node, or a node inside the document.
+                // If the text as a double-newline, the treatment is the same;
+                // if it doesn't, see the next if-block if you're in the document.
+
+                $i = $nesting = null;
+                if (!$this->forwardUntilEndToken($i, $current, $nesting) && $token->is_whitespace) {
+                    // State 1.1: ...    ^ (whitespace, then document end)
+                    //               ----
+                    // This is a degenerate case
+                } else {
+                    if (!$token->is_whitespace || $this->_isInline($current)) {
+                        // State 1.2: PAR1
+                        //            ----
+
+                        // State 1.3: PAR1\n\nPAR2
+                        //            ------------
+
+                        // State 1.4: <div>PAR1\n\nPAR2 (see State 2)
+                        //                 ------------
+                        $token = array($this->_pStart());
+                        $this->_splitText($text, $token);
+                    } else {
+                        // State 1.5: \n<hr />
+                        //            --
+                    }
+                }
+            } else {
+                // State 2:   <div>PAR1... (similar to 1.4)
+                //                 ----
+
+                // We're in an element that allows paragraph tags, but we're not
+                // sure if we're going to need them.
+                if ($this->_pLookAhead()) {
+                    // State 2.1: <div>PAR1<b>PAR1\n\nPAR2
+                    //                 ----
+                    // Note: This will always be the first child, since any
+                    // previous inline element would have triggered this very
+                    // same routine, and found the double newline. One possible
+                    // exception would be a comment.
+                    $token = array($this->_pStart(), $token);
+                } else {
+                    // State 2.2.1: <div>PAR1<div>
+                    //                   ----
+
+                    // State 2.2.2: <div>PAR1<b>PAR1</b></div>
+                    //                   ----
+                }
+            }
+            // Is the current parent a <p> tag?
+        } elseif (!empty($this->currentNesting) &&
+            $this->currentNesting[count($this->currentNesting) - 1]->name == 'p') {
+            // State 3.1: ...<p>PAR1
+            //                  ----
+
+            // State 3.2: ...<p>PAR1\n\nPAR2
+            //                  ------------
+            $token = array();
+            $this->_splitText($text, $token);
+            // Abort!
+        } else {
+            // State 4.1: ...<b>PAR1
+            //                  ----
+
+            // State 4.2: ...<b>PAR1\n\nPAR2
+            //                  ------------
+        }
+    }
+
+    /**
+     * @param HTMLPurifier_Token $token
+     */
+    public function handleElement(&$token)
+    {
+        // We don't have to check if we're already in a <p> tag for block
+        // tokens, because the tag would have been autoclosed by MakeWellFormed.
+        if ($this->allowsElement('p')) {
+            if (!empty($this->currentNesting)) {
+                if ($this->_isInline($token)) {
+                    // State 1: <div>...<b>
+                    //                  ---
+                    // Check if this token is adjacent to the parent token
+                    // (seek backwards until token isn't whitespace)
+                    $i = null;
+                    $this->backward($i, $prev);
+
+                    if (!$prev instanceof HTMLPurifier_Token_Start) {
+                        // Token wasn't adjacent
+                        if ($prev instanceof HTMLPurifier_Token_Text &&
+                            substr($prev->data, -2) === "\n\n"
+                        ) {
+                            // State 1.1.4: <div><p>PAR1</p>\n\n<b>
+                            //                                  ---
+                            // Quite frankly, this should be handled by splitText
+                            $token = array($this->_pStart(), $token);
+                        } else {
+                            // State 1.1.1: <div><p>PAR1</p><b>
+                            //                              ---
+                            // State 1.1.2: <div><br /><b>
+                            //                         ---
+                            // State 1.1.3: <div>PAR<b>
+                            //                      ---
+                        }
+                    } else {
+                        // State 1.2.1: <div><b>
+                        //                   ---
+                        // Lookahead to see if <p> is needed.
+                        if ($this->_pLookAhead()) {
+                            // State 1.3.1: <div><b>PAR1\n\nPAR2
+                            //                   ---
+                            $token = array($this->_pStart(), $token);
+                        } else {
+                            // State 1.3.2: <div><b>PAR1</b></div>
+                            //                   ---
+
+                            // State 1.3.3: <div><b>PAR1</b><div></div>\n\n</div>
+                            //                   ---
+                        }
+                    }
+                } else {
+                    // State 2.3: ...<div>
+                    //               -----
+                }
+            } else {
+                if ($this->_isInline($token)) {
+                    // State 3.1: <b>
+                    //            ---
+                    // This is where the {p} tag is inserted, not reflected in
+                    // inputTokens yet, however.
+                    $token = array($this->_pStart(), $token);
+                } else {
+                    // State 3.2: <div>
+                    //            -----
+                }
+
+                $i = null;
+                if ($this->backward($i, $prev)) {
+                    if (!$prev instanceof HTMLPurifier_Token_Text) {
+                        // State 3.1.1: ...</p>{p}<b>
+                        //                        ---
+                        // State 3.2.1: ...</p><div>
+                        //                     -----
+                        if (!is_array($token)) {
+                            $token = array($token);
+                        }
+                        array_unshift($token, new HTMLPurifier_Token_Text("\n\n"));
+                    } else {
+                        // State 3.1.2: ...</p>\n\n{p}<b>
+                        //                            ---
+                        // State 3.2.2: ...</p>\n\n<div>
+                        //                         -----
+                        // Note: PAR<ELEM> cannot occur because PAR would have been
+                        // wrapped in <p> tags.
+                    }
+                }
+            }
+        } else {
+            // State 2.2: <ul><li>
+            //                ----
+            // State 2.4: <p><b>
+            //               ---
+        }
+    }
+
+    /**
+     * Splits up a text in paragraph tokens and appends them
+     * to the result stream that will replace the original
+     * @param string $data String text data that will be processed
+     *    into paragraphs
+     * @param HTMLPurifier_Token[] $result Reference to array of tokens that the
+     *    tags will be appended onto
+     */
+    private function _splitText($data, &$result)
+    {
+        $raw_paragraphs = explode("\n\n", $data);
+        $paragraphs = array(); // without empty paragraphs
+        $needs_start = false;
+        $needs_end = false;
+
+        $c = count($raw_paragraphs);
+        if ($c == 1) {
+            // There were no double-newlines, abort quickly. In theory this
+            // should never happen.
+            $result[] = new HTMLPurifier_Token_Text($data);
+            return;
+        }
+        for ($i = 0; $i < $c; $i++) {
+            $par = $raw_paragraphs[$i];
+            if (trim($par) !== '') {
+                $paragraphs[] = $par;
+            } else {
+                if ($i == 0) {
+                    // Double newline at the front
+                    if (empty($result)) {
+                        // The empty result indicates that the AutoParagraph
+                        // injector did not add any start paragraph tokens.
+                        // This means that we have been in a paragraph for
+                        // a while, and the newline means we should start a new one.
+                        $result[] = new HTMLPurifier_Token_End('p');
+                        $result[] = new HTMLPurifier_Token_Text("\n\n");
+                        // However, the start token should only be added if
+                        // there is more processing to be done (i.e. there are
+                        // real paragraphs in here). If there are none, the
+                        // next start paragraph tag will be handled by the
+                        // next call to the injector
+                        $needs_start = true;
+                    } else {
+                        // We just started a new paragraph!
+                        // Reinstate a double-newline for presentation's sake, since
+                        // it was in the source code.
+                        array_unshift($result, new HTMLPurifier_Token_Text("\n\n"));
+                    }
+                } elseif ($i + 1 == $c) {
+                    // Double newline at the end
+                    // There should be a trailing </p> when we're finally done.
+                    $needs_end = true;
+                }
+            }
+        }
+
+        // Check if this was just a giant blob of whitespace. Move this earlier,
+        // perhaps?
+        if (empty($paragraphs)) {
+            return;
+        }
+
+        // Add the start tag indicated by \n\n at the beginning of $data
+        if ($needs_start) {
+            $result[] = $this->_pStart();
+        }
+
+        // Append the paragraphs onto the result
+        foreach ($paragraphs as $par) {
+            $result[] = new HTMLPurifier_Token_Text($par);
+            $result[] = new HTMLPurifier_Token_End('p');
+            $result[] = new HTMLPurifier_Token_Text("\n\n");
+            $result[] = $this->_pStart();
+        }
+
+        // Remove trailing start token; Injector will handle this later if
+        // it was indeed needed. This prevents from needing to do a lookahead,
+        // at the cost of a lookbehind later.
+        array_pop($result);
+
+        // If there is no need for an end tag, remove all of it and let
+        // MakeWellFormed close it later.
+        if (!$needs_end) {
+            array_pop($result); // removes \n\n
+            array_pop($result); // removes </p>
+        }
+    }
+
+    /**
+     * Returns true if passed token is inline (and, ergo, allowed in
+     * paragraph tags)
+     * @param HTMLPurifier_Token $token
+     * @return bool
+     */
+    private function _isInline($token)
+    {
+        return isset($this->htmlDefinition->info['p']->child->elements[$token->name]);
+    }
+
+    /**
+     * Looks ahead in the token list and determines whether or not we need
+     * to insert a <p> tag.
+     * @return bool
+     */
+    private function _pLookAhead()
+    {
+        if ($this->currentToken instanceof HTMLPurifier_Token_Start) {
+            $nesting = 1;
+        } else {
+            $nesting = 0;
+        }
+        $ok = false;
+        $i = null;
+        while ($this->forwardUntilEndToken($i, $current, $nesting)) {
+            $result = $this->_checkNeedsP($current);
+            if ($result !== null) {
+                $ok = $result;
+                break;
+            }
+        }
+        return $ok;
+    }
+
+    /**
+     * Determines if a particular token requires an earlier inline token
+     * to get a paragraph. This should be used with _forwardUntilEndToken
+     * @param HTMLPurifier_Token $current
+     * @return bool
+     */
+    private function _checkNeedsP($current)
+    {
+        if ($current instanceof HTMLPurifier_Token_Start) {
+            if (!$this->_isInline($current)) {
+                // <div>PAR1<div>
+                //      ----
+                // Terminate early, since we hit a block element
+                return false;
+            }
+        } elseif ($current instanceof HTMLPurifier_Token_Text) {
+            if (strpos($current->data, "\n\n") !== false) {
+                // <div>PAR1<b>PAR1\n\nPAR2
+                //      ----
+                return true;
+            } else {
+                // <div>PAR1<b>PAR1...
+                //      ----
+            }
+        }
+        return null;
+    }
+}
+
+
+
+
+
+/**
+ * Injector that displays the URL of an anchor instead of linking to it, in addition to showing the text of the link.
+ */
+class HTMLPurifier_Injector_DisplayLinkURI extends HTMLPurifier_Injector
+{
+    /**
+     * @type string
+     */
+    public $name = 'DisplayLinkURI';
+
+    /**
+     * @type array
+     */
+    public $needed = array('a');
+
+    /**
+     * @param $token
+     */
+    public function handleElement(&$token)
+    {
+    }
+
+    /**
+     * @param HTMLPurifier_Token $token
+     */
+    public function handleEnd(&$token)
+    {
+        if (isset($token->start->attr['href'])) {
+            $url = $token->start->attr['href'];
+            unset($token->start->attr['href']);
+            $token = array($token, new HTMLPurifier_Token_Text(" ($url)"));
+        } else {
+            // nothing to display
+        }
+    }
+}
+
+
+
+
+
+/**
+ * Injector that converts http, https and ftp text URLs to actual links.
+ */
+class HTMLPurifier_Injector_Linkify extends HTMLPurifier_Injector
+{
+    /**
+     * @type string
+     */
+    public $name = 'Linkify';
+
+    /**
+     * @type array
+     */
+    public $needed = array('a' => array('href'));
+
+    /**
+     * @param HTMLPurifier_Token $token
+     */
+    public function handleText(&$token)
+    {
+        if (!$this->allowsElement('a')) {
+            return;
+        }
+
+        if (strpos($token->data, '://') === false) {
+            // our really quick heuristic failed, abort
+            // this may not work so well if we want to match things like
+            // "google.com", but then again, most people don't
+            return;
+        }
+
+        // there is/are URL(s). Let's split the string.
+        // We use this regex:
+        // https://gist.github.com/gruber/249502
+        // but with @cscott's backtracking fix and also
+        // the Unicode characters un-Unicodified.
+        $bits = preg_split(
+            '/\\b((?:[a-z][\\w\\-]+:(?:\\/{1,3}|[a-z0-9%])|www\\d{0,3}[.]|[a-z0-9.\\-]+[.][a-z]{2,4}\\/)(?:[^\\s()<>]|\\((?:[^\\s()<>]|(?:\\([^\\s()<>]+\\)))*\\))+(?:\\((?:[^\\s()<>]|(?:\\([^\\s()<>]+\\)))*\\)|[^\\s`!()\\[\\]{};:\'".,<>?\x{00ab}\x{00bb}\x{201c}\x{201d}\x{2018}\x{2019}]))/iu',
+            $token->data, -1, PREG_SPLIT_DELIM_CAPTURE);
+
+
+        $token = array();
+
+        // $i = index
+        // $c = count
+        // $l = is link
+        for ($i = 0, $c = count($bits), $l = false; $i < $c; $i++, $l = !$l) {
+            if (!$l) {
+                if ($bits[$i] === '') {
+                    continue;
+                }
+                $token[] = new HTMLPurifier_Token_Text($bits[$i]);
+            } else {
+                $token[] = new HTMLPurifier_Token_Start('a', array('href' => $bits[$i]));
+                $token[] = new HTMLPurifier_Token_Text($bits[$i]);
+                $token[] = new HTMLPurifier_Token_End('a');
+            }
+        }
+    }
+}
+
+
+
+
+
+/**
+ * Injector that converts configuration directive syntax %Namespace.Directive
+ * to links
+ */
+class HTMLPurifier_Injector_PurifierLinkify extends HTMLPurifier_Injector
+{
+    /**
+     * @type string
+     */
+    public $name = 'PurifierLinkify';
+
+    /**
+     * @type string
+     */
+    public $docURL;
+
+    /**
+     * @type array
+     */
+    public $needed = array('a' => array('href'));
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return string
+     */
+    public function prepare($config, $context)
+    {
+        $this->docURL = $config->get('AutoFormat.PurifierLinkify.DocURL');
+        return parent::prepare($config, $context);
+    }
+
+    /**
+     * @param HTMLPurifier_Token $token
+     */
+    public function handleText(&$token)
+    {
+        if (!$this->allowsElement('a')) {
+            return;
+        }
+        if (strpos($token->data, '%') === false) {
+            return;
+        }
+
+        $bits = preg_split('#%([a-z0-9]+\.[a-z0-9]+)#Si', $token->data, -1, PREG_SPLIT_DELIM_CAPTURE);
+        $token = array();
+
+        // $i = index
+        // $c = count
+        // $l = is link
+        for ($i = 0, $c = count($bits), $l = false; $i < $c; $i++, $l = !$l) {
+            if (!$l) {
+                if ($bits[$i] === '') {
+                    continue;
+                }
+                $token[] = new HTMLPurifier_Token_Text($bits[$i]);
+            } else {
+                $token[] = new HTMLPurifier_Token_Start(
+                    'a',
+                    array('href' => str_replace('%s', $bits[$i], $this->docURL))
+                );
+                $token[] = new HTMLPurifier_Token_Text('%' . $bits[$i]);
+                $token[] = new HTMLPurifier_Token_End('a');
+            }
+        }
+    }
+}
+
+
+
+
+
+class HTMLPurifier_Injector_RemoveEmpty extends HTMLPurifier_Injector
+{
+    /**
+     * @type HTMLPurifier_Context
+     */
+    private $context;
+
+    /**
+     * @type HTMLPurifier_Config
+     */
+    private $config;
+
+    /**
+     * @type HTMLPurifier_AttrValidator
+     */
+    private $attrValidator;
+
+    /**
+     * @type bool
+     */
+    private $removeNbsp;
+
+    /**
+     * @type bool
+     */
+    private $removeNbspExceptions;
+
+    /**
+     * Cached contents of %AutoFormat.RemoveEmpty.Predicate
+     * @type array
+     */
+    private $exclude;
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return void
+     */
+    public function prepare($config, $context)
+    {
+        parent::prepare($config, $context);
+        $this->config = $config;
+        $this->context = $context;
+        $this->removeNbsp = $config->get('AutoFormat.RemoveEmpty.RemoveNbsp');
+        $this->removeNbspExceptions = $config->get('AutoFormat.RemoveEmpty.RemoveNbsp.Exceptions');
+        $this->exclude = $config->get('AutoFormat.RemoveEmpty.Predicate');
+        foreach ($this->exclude as $key => $attrs) {
+            if (!is_array($attrs)) {
+                // HACK, see HTMLPurifier/Printer/ConfigForm.php
+                $this->exclude[$key] = explode(';', $attrs);
+            }
+        }
+        $this->attrValidator = new HTMLPurifier_AttrValidator();
+    }
+
+    /**
+     * @param HTMLPurifier_Token $token
+     */
+    public function handleElement(&$token)
+    {
+        if (!$token instanceof HTMLPurifier_Token_Start) {
+            return;
+        }
+        $next = false;
+        $deleted = 1; // the current tag
+        for ($i = count($this->inputZipper->back) - 1; $i >= 0; $i--, $deleted++) {
+            $next = $this->inputZipper->back[$i];
+            if ($next instanceof HTMLPurifier_Token_Text) {
+                if ($next->is_whitespace) {
+                    continue;
+                }
+                if ($this->removeNbsp && !isset($this->removeNbspExceptions[$token->name])) {
+                    $plain = str_replace("\xC2\xA0", "", $next->data);
+                    $isWsOrNbsp = $plain === '' || ctype_space($plain);
+                    if ($isWsOrNbsp) {
+                        continue;
+                    }
+                }
+            }
+            break;
+        }
+        if (!$next || ($next instanceof HTMLPurifier_Token_End && $next->name == $token->name)) {
+            $this->attrValidator->validateToken($token, $this->config, $this->context);
+            $token->armor['ValidateAttributes'] = true;
+            if (isset($this->exclude[$token->name])) {
+                $r = true;
+                foreach ($this->exclude[$token->name] as $elem) {
+                    if (!isset($token->attr[$elem])) $r = false;
+                }
+                if ($r) return;
+            }
+            if (isset($token->attr['id']) || isset($token->attr['name'])) {
+                return;
+            }
+            $token = $deleted + 1;
+            for ($b = 0, $c = count($this->inputZipper->front); $b < $c; $b++) {
+                $prev = $this->inputZipper->front[$b];
+                if ($prev instanceof HTMLPurifier_Token_Text && $prev->is_whitespace) {
+                    continue;
+                }
+                break;
+            }
+            // This is safe because we removed the token that triggered this.
+            $this->rewindOffset($b+$deleted);
+            return;
+        }
+    }
+}
+
+
+
+
+
+/**
+ * Injector that removes spans with no attributes
+ */
+class HTMLPurifier_Injector_RemoveSpansWithoutAttributes extends HTMLPurifier_Injector
+{
+    /**
+     * @type string
+     */
+    public $name = 'RemoveSpansWithoutAttributes';
+
+    /**
+     * @type array
+     */
+    public $needed = array('span');
+
+    /**
+     * @type HTMLPurifier_AttrValidator
+     */
+    private $attrValidator;
+
+    /**
+     * Used by AttrValidator.
+     * @type HTMLPurifier_Config
+     */
+    private $config;
+
+    /**
+     * @type HTMLPurifier_Context
+     */
+    private $context;
+
+    public function prepare($config, $context)
+    {
+        $this->attrValidator = new HTMLPurifier_AttrValidator();
+        $this->config = $config;
+        $this->context = $context;
+        return parent::prepare($config, $context);
+    }
+
+    /**
+     * @param HTMLPurifier_Token $token
+     */
+    public function handleElement(&$token)
+    {
+        if ($token->name !== 'span' || !$token instanceof HTMLPurifier_Token_Start) {
+            return;
+        }
+
+        // We need to validate the attributes now since this doesn't normally
+        // happen until after MakeWellFormed. If all the attributes are removed
+        // the span needs to be removed too.
+        $this->attrValidator->validateToken($token, $this->config, $this->context);
+        $token->armor['ValidateAttributes'] = true;
+
+        if (!empty($token->attr)) {
+            return;
+        }
+
+        $nesting = 0;
+        while ($this->forwardUntilEndToken($i, $current, $nesting)) {
+        }
+
+        if ($current instanceof HTMLPurifier_Token_End && $current->name === 'span') {
+            // Mark closing span tag for deletion
+            $current->markForDeletion = true;
+            // Delete open span tag
+            $token = false;
+        }
+    }
+
+    /**
+     * @param HTMLPurifier_Token $token
+     */
+    public function handleEnd(&$token)
+    {
+        if ($token->markForDeletion) {
+            $token = false;
+        }
+    }
+}
+
+
+
+
+
+/**
+ * Adds important param elements to inside of object in order to make
+ * things safe.
+ */
+class HTMLPurifier_Injector_SafeObject extends HTMLPurifier_Injector
+{
+    /**
+     * @type string
+     */
+    public $name = 'SafeObject';
+
+    /**
+     * @type array
+     */
+    public $needed = array('object', 'param');
+
+    /**
+     * @type array
+     */
+    protected $objectStack = array();
+
+    /**
+     * @type array
+     */
+    protected $paramStack = array();
+
+    /**
+     * Keep this synchronized with AttrTransform/SafeParam.php.
+     * @type array
+     */
+    protected $addParam = array(
+        'allowScriptAccess' => 'never',
+        'allowNetworking' => 'internal',
+    );
+
+    /**
+     * These are all lower-case keys.
+     * @type array
+     */
+    protected $allowedParam = array(
+        'wmode' => true,
+        'movie' => true,
+        'flashvars' => true,
+        'src' => true,
+        'allowfullscreen' => true, // if omitted, assume to be 'false'
+    );
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return void
+     */
+    public function prepare($config, $context)
+    {
+        parent::prepare($config, $context);
+    }
+
+    /**
+     * @param HTMLPurifier_Token $token
+     */
+    public function handleElement(&$token)
+    {
+        if ($token->name == 'object') {
+            $this->objectStack[] = $token;
+            $this->paramStack[] = array();
+            $new = array($token);
+            foreach ($this->addParam as $name => $value) {
+                $new[] = new HTMLPurifier_Token_Empty('param', array('name' => $name, 'value' => $value));
+            }
+            $token = $new;
+        } elseif ($token->name == 'param') {
+            $nest = count($this->currentNesting) - 1;
+            if ($nest >= 0 && $this->currentNesting[$nest]->name === 'object') {
+                $i = count($this->objectStack) - 1;
+                if (!isset($token->attr['name'])) {
+                    $token = false;
+                    return;
+                }
+                $n = $token->attr['name'];
+                // We need this fix because YouTube doesn't supply a data
+                // attribute, which we need if a type is specified. This is
+                // *very* Flash specific.
+                if (!isset($this->objectStack[$i]->attr['data']) &&
+                    ($token->attr['name'] == 'movie' || $token->attr['name'] == 'src')
+                ) {
+                    $this->objectStack[$i]->attr['data'] = $token->attr['value'];
+                }
+                // Check if the parameter is the correct value but has not
+                // already been added
+                if (!isset($this->paramStack[$i][$n]) &&
+                    isset($this->addParam[$n]) &&
+                    $token->attr['name'] === $this->addParam[$n]) {
+                    // keep token, and add to param stack
+                    $this->paramStack[$i][$n] = true;
+                } elseif (isset($this->allowedParam[strtolower($n)])) {
+                    // keep token, don't do anything to it
+                    // (could possibly check for duplicates here)
+                    // Note: In principle, parameters should be case sensitive.
+                    // But it seems they are not really; so accept any case.
+                } else {
+                    $token = false;
+                }
+            } else {
+                // not directly inside an object, DENY!
+                $token = false;
+            }
+        }
+    }
+
+    public function handleEnd(&$token)
+    {
+        // This is the WRONG way of handling the object and param stacks;
+        // we should be inserting them directly on the relevant object tokens
+        // so that the global stack handling handles it.
+        if ($token->name == 'object') {
+            array_pop($this->objectStack);
+            array_pop($this->paramStack);
+        }
+    }
+}
+
+
+
+
+
+/**
+ * Parser that uses PHP 5's DOM extension (part of the core).
+ *
+ * In PHP 5, the DOM XML extension was revamped into DOM and added to the core.
+ * It gives us a forgiving HTML parser, which we use to transform the HTML
+ * into a DOM, and then into the tokens.  It is blazingly fast (for large
+ * documents, it performs twenty times faster than
+ * HTMLPurifier_Lexer_DirectLex,and is the default choice for PHP 5.
+ *
+ * @note Any empty elements will have empty tokens associated with them, even if
+ * this is prohibited by the spec. This is cannot be fixed until the spec
+ * comes into play.
+ *
+ * @note PHP's DOM extension does not actually parse any entities, we use
+ *       our own function to do that.
+ *
+ * @warning DOM tends to drop whitespace, which may wreak havoc on indenting.
+ *          If this is a huge problem, due to the fact that HTML is hand
+ *          edited and you are unable to get a parser cache that caches the
+ *          the output of HTML Purifier while keeping the original HTML lying
+ *          around, you may want to run Tidy on the resulting output or use
+ *          HTMLPurifier_DirectLex
+ */
+
+class HTMLPurifier_Lexer_DOMLex extends HTMLPurifier_Lexer
+{
+
+    /**
+     * @type HTMLPurifier_TokenFactory
+     */
+    private $factory;
+
+    public function __construct()
+    {
+        // setup the factory
+        parent::__construct();
+        $this->factory = new HTMLPurifier_TokenFactory();
+    }
+
+    /**
+     * @param string $html
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return HTMLPurifier_Token[]
+     */
+    public function tokenizeHTML($html, $config, $context)
+    {
+        $html = $this->normalize($html, $config, $context);
+
+        // attempt to armor stray angled brackets that cannot possibly
+        // form tags and thus are probably being used as emoticons
+        if ($config->get('Core.AggressivelyFixLt')) {
+            $char = '[^a-z!\/]';
+            $comment = "/<!--(.*?)(-->|\z)/is";
+            $html = preg_replace_callback($comment, array($this, 'callbackArmorCommentEntities'), $html);
+            do {
+                $old = $html;
+                $html = preg_replace("/<($char)/i", '&lt;\\1', $html);
+            } while ($html !== $old);
+            $html = preg_replace_callback($comment, array($this, 'callbackUndoCommentSubst'), $html); // fix comments
+        }
+
+        // preprocess html, essential for UTF-8
+        $html = $this->wrapHTML($html, $config, $context);
+
+        $doc = new DOMDocument();
+        $doc->encoding = 'UTF-8'; // theoretically, the above has this covered
+
+        $options = 0;
+        if ($config->get('Core.AllowParseManyTags') && defined('LIBXML_PARSEHUGE')) {
+            $options |= LIBXML_PARSEHUGE;
+        }
+
+        set_error_handler(array($this, 'muteErrorHandler'));
+        // loadHTML() fails on PHP 5.3 when second parameter is given
+        if ($options) {
+            $doc->loadHTML($html, $options);
+        } else {
+            $doc->loadHTML($html);
+        }
+        restore_error_handler();
+
+        $body = $doc->getElementsByTagName('html')->item(0)-> // <html>
+                      getElementsByTagName('body')->item(0);  // <body>
+
+        $div = $body->getElementsByTagName('div')->item(0); // <div>
+        $tokens = array();
+        $this->tokenizeDOM($div, $tokens, $config);
+        // If the div has a sibling, that means we tripped across
+        // a premature </div> tag.  So remove the div we parsed,
+        // and then tokenize the rest of body.  We can't tokenize
+        // the sibling directly as we'll lose the tags in that case.
+        if ($div->nextSibling) {
+            $body->removeChild($div);
+            $this->tokenizeDOM($body, $tokens, $config);
+        }
+        return $tokens;
+    }
+
+    /**
+     * Iterative function that tokenizes a node, putting it into an accumulator.
+     * To iterate is human, to recurse divine - L. Peter Deutsch
+     * @param DOMNode $node DOMNode to be tokenized.
+     * @param HTMLPurifier_Token[] $tokens   Array-list of already tokenized tokens.
+     * @return HTMLPurifier_Token of node appended to previously passed tokens.
+     */
+    protected function tokenizeDOM($node, &$tokens, $config)
+    {
+        $level = 0;
+        $nodes = array($level => new HTMLPurifier_Queue(array($node)));
+        $closingNodes = array();
+        do {
+            while (!$nodes[$level]->isEmpty()) {
+                $node = $nodes[$level]->shift(); // FIFO
+                $collect = $level > 0 ? true : false;
+                $needEndingTag = $this->createStartNode($node, $tokens, $collect, $config);
+                if ($needEndingTag) {
+                    $closingNodes[$level][] = $node;
+                }
+                if ($node->childNodes && $node->childNodes->length) {
+                    $level++;
+                    $nodes[$level] = new HTMLPurifier_Queue();
+                    foreach ($node->childNodes as $childNode) {
+                        $nodes[$level]->push($childNode);
+                    }
+                }
+            }
+            $level--;
+            if ($level && isset($closingNodes[$level])) {
+                while ($node = array_pop($closingNodes[$level])) {
+                    $this->createEndNode($node, $tokens);
+                }
+            }
+        } while ($level > 0);
+    }
+
+    /**
+     * Portably retrieve the tag name of a node; deals with older versions
+     * of libxml like 2.7.6
+     * @param DOMNode $node
+     */
+    protected function getTagName($node)
+    {
+        if (isset($node->tagName)) {
+            return $node->tagName;
+        } else if (isset($node->nodeName)) {
+            return $node->nodeName;
+        } else if (isset($node->localName)) {
+            return $node->localName;
+        }
+        return null;
+    }
+
+    /**
+     * Portably retrieve the data of a node; deals with older versions
+     * of libxml like 2.7.6
+     * @param DOMNode $node
+     */
+    protected function getData($node)
+    {
+        if (isset($node->data)) {
+            return $node->data;
+        } else if (isset($node->nodeValue)) {
+            return $node->nodeValue;
+        } else if (isset($node->textContent)) {
+            return $node->textContent;
+        }
+        return null;
+    }
+
+
+    /**
+     * @param DOMNode $node DOMNode to be tokenized.
+     * @param HTMLPurifier_Token[] $tokens   Array-list of already tokenized tokens.
+     * @param bool $collect  Says whether or start and close are collected, set to
+     *                    false at first recursion because it's the implicit DIV
+     *                    tag you're dealing with.
+     * @return bool if the token needs an endtoken
+     * @todo data and tagName properties don't seem to exist in DOMNode?
+     */
+    protected function createStartNode($node, &$tokens, $collect, $config)
+    {
+        // intercept non element nodes. WE MUST catch all of them,
+        // but we're not getting the character reference nodes because
+        // those should have been preprocessed
+        if ($node->nodeType === XML_TEXT_NODE) {
+            $data = $this->getData($node); // Handle variable data property
+            if ($data !== null) {
+              $tokens[] = $this->factory->createText($data);
+            }
+            return false;
+        } elseif ($node->nodeType === XML_CDATA_SECTION_NODE) {
+            // undo libxml's special treatment of <script> and <style> tags
+            $last = end($tokens);
+            $data = $node->data;
+            // (note $node->tagname is already normalized)
+            if ($last instanceof HTMLPurifier_Token_Start && ($last->name == 'script' || $last->name == 'style')) {
+                $new_data = trim($data);
+                if (substr($new_data, 0, 4) === '<!--') {
+                    $data = substr($new_data, 4);
+                    if (substr($data, -3) === '-->') {
+                        $data = substr($data, 0, -3);
+                    } else {
+                        // Highly suspicious! Not sure what to do...
+                    }
+                }
+            }
+            $tokens[] = $this->factory->createText($this->parseText($data, $config));
+            return false;
+        } elseif ($node->nodeType === XML_COMMENT_NODE) {
+            // this is code is only invoked for comments in script/style in versions
+            // of libxml pre-2.6.28 (regular comments, of course, are still
+            // handled regularly)
+            $tokens[] = $this->factory->createComment($node->data);
+            return false;
+        } elseif ($node->nodeType !== XML_ELEMENT_NODE) {
+            // not-well tested: there may be other nodes we have to grab
+            return false;
+        }
+        $attr = $node->hasAttributes() ? $this->transformAttrToAssoc($node->attributes) : array();
+        $tag_name = $this->getTagName($node); // Handle variable tagName property
+        if (empty($tag_name)) {
+            return (bool) $node->childNodes->length;
+        }
+        // We still have to make sure that the element actually IS empty
+        if (!$node->childNodes->length) {
+            if ($collect) {
+                $tokens[] = $this->factory->createEmpty($tag_name, $attr);
+            }
+            return false;
+        } else {
+            if ($collect) {
+                $tokens[] = $this->factory->createStart($tag_name, $attr);
+            }
+            return true;
+        }
+    }
+
+    /**
+     * @param DOMNode $node
+     * @param HTMLPurifier_Token[] $tokens
+     */
+    protected function createEndNode($node, &$tokens)
+    {
+        $tag_name = $this->getTagName($node); // Handle variable tagName property
+        $tokens[] = $this->factory->createEnd($tag_name);
+    }
+
+    /**
+     * Converts a DOMNamedNodeMap of DOMAttr objects into an assoc array.
+     *
+     * @param DOMNamedNodeMap $node_map DOMNamedNodeMap of DOMAttr objects.
+     * @return array Associative array of attributes.
+     */
+    protected function transformAttrToAssoc($node_map)
+    {
+        // NamedNodeMap is documented very well, so we're using undocumented
+        // features, namely, the fact that it implements Iterator and
+        // has a ->length attribute
+        if ($node_map->length === 0) {
+            return array();
+        }
+        $array = array();
+        foreach ($node_map as $attr) {
+            $array[$attr->name] = $attr->value;
+        }
+        return $array;
+    }
+
+    /**
+     * An error handler that mutes all errors
+     * @param int $errno
+     * @param string $errstr
+     */
+    public function muteErrorHandler($errno, $errstr)
+    {
+    }
+
+    /**
+     * Callback function for undoing escaping of stray angled brackets
+     * in comments
+     * @param array $matches
+     * @return string
+     */
+    public function callbackUndoCommentSubst($matches)
+    {
+        return '<!--' . strtr($matches[1], array('&amp;' => '&', '&lt;' => '<')) . $matches[2];
+    }
+
+    /**
+     * Callback function that entity-izes ampersands in comments so that
+     * callbackUndoCommentSubst doesn't clobber them
+     * @param array $matches
+     * @return string
+     */
+    public function callbackArmorCommentEntities($matches)
+    {
+        return '<!--' . str_replace('&', '&amp;', $matches[1]) . $matches[2];
+    }
+
+    /**
+     * Wraps an HTML fragment in the necessary HTML
+     * @param string $html
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return string
+     */
+    protected function wrapHTML($html, $config, $context, $use_div = true)
+    {
+        $def = $config->getDefinition('HTML');
+        $ret = '';
+
+        if (!empty($def->doctype->dtdPublic) || !empty($def->doctype->dtdSystem)) {
+            $ret .= '<!DOCTYPE html ';
+            if (!empty($def->doctype->dtdPublic)) {
+                $ret .= 'PUBLIC "' . $def->doctype->dtdPublic . '" ';
+            }
+            if (!empty($def->doctype->dtdSystem)) {
+                $ret .= '"' . $def->doctype->dtdSystem . '" ';
+            }
+            $ret .= '>';
+        }
+
+        $ret .= '<html><head>';
+        $ret .= '<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />';
+        // No protection if $html contains a stray </div>!
+        $ret .= '</head><body>';
+        if ($use_div) $ret .= '<div>';
+        $ret .= $html;
+        if ($use_div) $ret .= '</div>';
+        $ret .= '</body></html>';
+        return $ret;
+    }
+}
+
+
+
+
+
+/**
+ * Our in-house implementation of a parser.
+ *
+ * A pure PHP parser, DirectLex has absolutely no dependencies, making
+ * it a reasonably good default for PHP4.  Written with efficiency in mind,
+ * it can be four times faster than HTMLPurifier_Lexer_PEARSax3, although it
+ * pales in comparison to HTMLPurifier_Lexer_DOMLex.
+ *
+ * @todo Reread XML spec and document differences.
+ */
+class HTMLPurifier_Lexer_DirectLex extends HTMLPurifier_Lexer
+{
+    /**
+     * @type bool
+     */
+    public $tracksLineNumbers = true;
+
+    /**
+     * Whitespace characters for str(c)spn.
+     * @type string
+     */
+    protected $_whitespace = "\x20\x09\x0D\x0A";
+
+    /**
+     * Callback function for script CDATA fudge
+     * @param array $matches, in form of array(opening tag, contents, closing tag)
+     * @return string
+     */
+    protected function scriptCallback($matches)
+    {
+        return $matches[1] . htmlspecialchars($matches[2], ENT_COMPAT, 'UTF-8') . $matches[3];
+    }
+
+    /**
+     * @param String $html
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array|HTMLPurifier_Token[]
+     */
+    public function tokenizeHTML($html, $config, $context)
+    {
+        // special normalization for script tags without any armor
+        // our "armor" heurstic is a < sign any number of whitespaces after
+        // the first script tag
+        if ($config->get('HTML.Trusted')) {
+            $html = preg_replace_callback(
+                '#(<script[^>]*>)(\s*[^<].+?)(</script>)#si',
+                array($this, 'scriptCallback'),
+                $html
+            );
+        }
+
+        $html = $this->normalize($html, $config, $context);
+
+        $cursor = 0; // our location in the text
+        $inside_tag = false; // whether or not we're parsing the inside of a tag
+        $array = array(); // result array
+
+        // This is also treated to mean maintain *column* numbers too
+        $maintain_line_numbers = $config->get('Core.MaintainLineNumbers');
+
+        if ($maintain_line_numbers === null) {
+            // automatically determine line numbering by checking
+            // if error collection is on
+            $maintain_line_numbers = $config->get('Core.CollectErrors');
+        }
+
+        if ($maintain_line_numbers) {
+            $current_line = 1;
+            $current_col = 0;
+            $length = strlen($html);
+        } else {
+            $current_line = false;
+            $current_col = false;
+            $length = false;
+        }
+        $context->register('CurrentLine', $current_line);
+        $context->register('CurrentCol', $current_col);
+        $nl = "\n";
+        // how often to manually recalculate. This will ALWAYS be right,
+        // but it's pretty wasteful. Set to 0 to turn off
+        $synchronize_interval = $config->get('Core.DirectLexLineNumberSyncInterval');
+
+        $e = false;
+        if ($config->get('Core.CollectErrors')) {
+            $e =& $context->get('ErrorCollector');
+        }
+
+        // for testing synchronization
+        $loops = 0;
+
+        while (++$loops) {
+            // $cursor is either at the start of a token, or inside of
+            // a tag (i.e. there was a < immediately before it), as indicated
+            // by $inside_tag
+
+            if ($maintain_line_numbers) {
+                // $rcursor, however, is always at the start of a token.
+                $rcursor = $cursor - (int)$inside_tag;
+
+                // Column number is cheap, so we calculate it every round.
+                // We're interested at the *end* of the newline string, so
+                // we need to add strlen($nl) == 1 to $nl_pos before subtracting it
+                // from our "rcursor" position.
+                $nl_pos = strrpos($html, $nl, $rcursor - $length);
+                $current_col = $rcursor - (is_bool($nl_pos) ? 0 : $nl_pos + 1);
+
+                // recalculate lines
+                if ($synchronize_interval && // synchronization is on
+                    $cursor > 0 && // cursor is further than zero
+                    $loops % $synchronize_interval === 0) { // time to synchronize!
+                    $current_line = 1 + $this->substrCount($html, $nl, 0, $cursor);
+                }
+            }
+
+            $position_next_lt = strpos($html, '<', $cursor);
+            $position_next_gt = strpos($html, '>', $cursor);
+
+            // triggers on "<b>asdf</b>" but not "asdf <b></b>"
+            // special case to set up context
+            if ($position_next_lt === $cursor) {
+                $inside_tag = true;
+                $cursor++;
+            }
+
+            if (!$inside_tag && $position_next_lt !== false) {
+                // We are not inside tag and there still is another tag to parse
+                $token = new
+                HTMLPurifier_Token_Text(
+                    $this->parseText(
+                        substr(
+                            $html,
+                            $cursor,
+                            $position_next_lt - $cursor
+                        ), $config
+                    )
+                );
+                if ($maintain_line_numbers) {
+                    $token->rawPosition($current_line, $current_col);
+                    $current_line += $this->substrCount($html, $nl, $cursor, $position_next_lt - $cursor);
+                }
+                $array[] = $token;
+                $cursor = $position_next_lt + 1;
+                $inside_tag = true;
+                continue;
+            } elseif (!$inside_tag) {
+                // We are not inside tag but there are no more tags
+                // If we're already at the end, break
+                if ($cursor === strlen($html)) {
+                    break;
+                }
+                // Create Text of rest of string
+                $token = new
+                HTMLPurifier_Token_Text(
+                    $this->parseText(
+                        substr(
+                            $html,
+                            $cursor
+                        ), $config
+                    )
+                );
+                if ($maintain_line_numbers) {
+                    $token->rawPosition($current_line, $current_col);
+                }
+                $array[] = $token;
+                break;
+            } elseif ($inside_tag && $position_next_gt !== false) {
+                // We are in tag and it is well formed
+                // Grab the internals of the tag
+                $strlen_segment = $position_next_gt - $cursor;
+
+                if ($strlen_segment < 1) {
+                    // there's nothing to process!
+                    $token = new HTMLPurifier_Token_Text('<');
+                    $cursor++;
+                    continue;
+                }
+
+                $segment = substr($html, $cursor, $strlen_segment);
+
+                if ($segment === false) {
+                    // somehow, we attempted to access beyond the end of
+                    // the string, defense-in-depth, reported by Nate Abele
+                    break;
+                }
+
+                // Check if it's a comment
+                if (substr($segment, 0, 3) === '!--') {
+                    // re-determine segment length, looking for -->
+                    $position_comment_end = strpos($html, '-->', $cursor);
+                    if ($position_comment_end === false) {
+                        // uh oh, we have a comment that extends to
+                        // infinity. Can't be helped: set comment
+                        // end position to end of string
+                        if ($e) {
+                            $e->send(E_WARNING, 'Lexer: Unclosed comment');
+                        }
+                        $position_comment_end = strlen($html);
+                        $end = true;
+                    } else {
+                        $end = false;
+                    }
+                    $strlen_segment = $position_comment_end - $cursor;
+                    $segment = substr($html, $cursor, $strlen_segment);
+                    $token = new
+                    HTMLPurifier_Token_Comment(
+                        substr(
+                            $segment,
+                            3,
+                            $strlen_segment - 3
+                        )
+                    );
+                    if ($maintain_line_numbers) {
+                        $token->rawPosition($current_line, $current_col);
+                        $current_line += $this->substrCount($html, $nl, $cursor, $strlen_segment);
+                    }
+                    $array[] = $token;
+                    $cursor = $end ? $position_comment_end : $position_comment_end + 3;
+                    $inside_tag = false;
+                    continue;
+                }
+
+                // Check if it's an end tag
+                $is_end_tag = (strpos($segment, '/') === 0);
+                if ($is_end_tag) {
+                    $type = substr($segment, 1);
+                    $token = new HTMLPurifier_Token_End($type);
+                    if ($maintain_line_numbers) {
+                        $token->rawPosition($current_line, $current_col);
+                        $current_line += $this->substrCount($html, $nl, $cursor, $position_next_gt - $cursor);
+                    }
+                    $array[] = $token;
+                    $inside_tag = false;
+                    $cursor = $position_next_gt + 1;
+                    continue;
+                }
+
+                // Check leading character is alnum, if not, we may
+                // have accidently grabbed an emoticon. Translate into
+                // text and go our merry way
+                if (!ctype_alpha($segment[0])) {
+                    // XML:  $segment[0] !== '_' && $segment[0] !== ':'
+                    if ($e) {
+                        $e->send(E_NOTICE, 'Lexer: Unescaped lt');
+                    }
+                    $token = new HTMLPurifier_Token_Text('<');
+                    if ($maintain_line_numbers) {
+                        $token->rawPosition($current_line, $current_col);
+                        $current_line += $this->substrCount($html, $nl, $cursor, $position_next_gt - $cursor);
+                    }
+                    $array[] = $token;
+                    $inside_tag = false;
+                    continue;
+                }
+
+                // Check if it is explicitly self closing, if so, remove
+                // trailing slash. Remember, we could have a tag like <br>, so
+                // any later token processing scripts must convert improperly
+                // classified EmptyTags from StartTags.
+                $is_self_closing = (strrpos($segment, '/') === $strlen_segment - 1);
+                if ($is_self_closing) {
+                    $strlen_segment--;
+                    $segment = substr($segment, 0, $strlen_segment);
+                }
+
+                // Check if there are any attributes
+                $position_first_space = strcspn($segment, $this->_whitespace);
+
+                if ($position_first_space >= $strlen_segment) {
+                    if ($is_self_closing) {
+                        $token = new HTMLPurifier_Token_Empty($segment);
+                    } else {
+                        $token = new HTMLPurifier_Token_Start($segment);
+                    }
+                    if ($maintain_line_numbers) {
+                        $token->rawPosition($current_line, $current_col);
+                        $current_line += $this->substrCount($html, $nl, $cursor, $position_next_gt - $cursor);
+                    }
+                    $array[] = $token;
+                    $inside_tag = false;
+                    $cursor = $position_next_gt + 1;
+                    continue;
+                }
+
+                // Grab out all the data
+                $type = substr($segment, 0, $position_first_space);
+                $attribute_string =
+                    trim(
+                        substr(
+                            $segment,
+                            $position_first_space
+                        )
+                    );
+                if ($attribute_string) {
+                    $attr = $this->parseAttributeString(
+                        $attribute_string,
+                        $config,
+                        $context
+                    );
+                } else {
+                    $attr = array();
+                }
+
+                if ($is_self_closing) {
+                    $token = new HTMLPurifier_Token_Empty($type, $attr);
+                } else {
+                    $token = new HTMLPurifier_Token_Start($type, $attr);
+                }
+                if ($maintain_line_numbers) {
+                    $token->rawPosition($current_line, $current_col);
+                    $current_line += $this->substrCount($html, $nl, $cursor, $position_next_gt - $cursor);
+                }
+                $array[] = $token;
+                $cursor = $position_next_gt + 1;
+                $inside_tag = false;
+                continue;
+            } else {
+                // inside tag, but there's no ending > sign
+                if ($e) {
+                    $e->send(E_WARNING, 'Lexer: Missing gt');
+                }
+                $token = new
+                HTMLPurifier_Token_Text(
+                    '<' .
+                    $this->parseText(
+                        substr($html, $cursor), $config
+                    )
+                );
+                if ($maintain_line_numbers) {
+                    $token->rawPosition($current_line, $current_col);
+                }
+                // no cursor scroll? Hmm...
+                $array[] = $token;
+                break;
+            }
+            break;
+        }
+
+        $context->destroy('CurrentLine');
+        $context->destroy('CurrentCol');
+        return $array;
+    }
+
+    /**
+     * PHP 5.0.x compatible substr_count that implements offset and length
+     * @param string $haystack
+     * @param string $needle
+     * @param int $offset
+     * @param int $length
+     * @return int
+     */
+    protected function substrCount($haystack, $needle, $offset, $length)
+    {
+        static $oldVersion;
+        if ($oldVersion === null) {
+            $oldVersion = version_compare(PHP_VERSION, '5.1', '<');
+        }
+        if ($oldVersion) {
+            $haystack = substr($haystack, $offset, $length);
+            return substr_count($haystack, $needle);
+        } else {
+            return substr_count($haystack, $needle, $offset, $length);
+        }
+    }
+
+    /**
+     * Takes the inside of an HTML tag and makes an assoc array of attributes.
+     *
+     * @param string $string Inside of tag excluding name.
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array Assoc array of attributes.
+     */
+    public function parseAttributeString($string, $config, $context)
+    {
+        $string = (string)$string; // quick typecast
+
+        if ($string == '') {
+            return array();
+        } // no attributes
+
+        $e = false;
+        if ($config->get('Core.CollectErrors')) {
+            $e =& $context->get('ErrorCollector');
+        }
+
+        // let's see if we can abort as quickly as possible
+        // one equal sign, no spaces => one attribute
+        $num_equal = substr_count($string, '=');
+        $has_space = strpos($string, ' ');
+        if ($num_equal === 0 && !$has_space) {
+            // bool attribute
+            return array($string => $string);
+        } elseif ($num_equal === 1 && !$has_space) {
+            // only one attribute
+            list($key, $quoted_value) = explode('=', $string);
+            $quoted_value = trim($quoted_value);
+            if (!$key) {
+                if ($e) {
+                    $e->send(E_ERROR, 'Lexer: Missing attribute key');
+                }
+                return array();
+            }
+            if (!$quoted_value) {
+                return array($key => '');
+            }
+            $first_char = @$quoted_value[0];
+            $last_char = @$quoted_value[strlen($quoted_value) - 1];
+
+            $same_quote = ($first_char == $last_char);
+            $open_quote = ($first_char == '"' || $first_char == "'");
+
+            if ($same_quote && $open_quote) {
+                // well behaved
+                $value = substr($quoted_value, 1, strlen($quoted_value) - 2);
+            } else {
+                // not well behaved
+                if ($open_quote) {
+                    if ($e) {
+                        $e->send(E_ERROR, 'Lexer: Missing end quote');
+                    }
+                    $value = substr($quoted_value, 1);
+                } else {
+                    $value = $quoted_value;
+                }
+            }
+            if ($value === false) {
+                $value = '';
+            }
+            return array($key => $this->parseAttr($value, $config));
+        }
+
+        // setup loop environment
+        $array = array(); // return assoc array of attributes
+        $cursor = 0; // current position in string (moves forward)
+        $size = strlen($string); // size of the string (stays the same)
+
+        // if we have unquoted attributes, the parser expects a terminating
+        // space, so let's guarantee that there's always a terminating space.
+        $string .= ' ';
+
+        $old_cursor = -1;
+        while ($cursor < $size) {
+            if ($old_cursor >= $cursor) {
+                throw new Exception("Infinite loop detected");
+            }
+            $old_cursor = $cursor;
+
+            $cursor += ($value = strspn($string, $this->_whitespace, $cursor));
+            // grab the key
+
+            $key_begin = $cursor; //we're currently at the start of the key
+
+            // scroll past all characters that are the key (not whitespace or =)
+            $cursor += strcspn($string, $this->_whitespace . '=', $cursor);
+
+            $key_end = $cursor; // now at the end of the key
+
+            $key = substr($string, $key_begin, $key_end - $key_begin);
+
+            if (!$key) {
+                if ($e) {
+                    $e->send(E_ERROR, 'Lexer: Missing attribute key');
+                }
+                $cursor += 1 + strcspn($string, $this->_whitespace, $cursor + 1); // prevent infinite loop
+                continue; // empty key
+            }
+
+            // scroll past all whitespace
+            $cursor += strspn($string, $this->_whitespace, $cursor);
+
+            if ($cursor >= $size) {
+                $array[$key] = $key;
+                break;
+            }
+
+            // if the next character is an equal sign, we've got a regular
+            // pair, otherwise, it's a bool attribute
+            $first_char = @$string[$cursor];
+
+            if ($first_char == '=') {
+                // key="value"
+
+                $cursor++;
+                $cursor += strspn($string, $this->_whitespace, $cursor);
+
+                if ($cursor === false) {
+                    $array[$key] = '';
+                    break;
+                }
+
+                // we might be in front of a quote right now
+
+                $char = @$string[$cursor];
+
+                if ($char == '"' || $char == "'") {
+                    // it's quoted, end bound is $char
+                    $cursor++;
+                    $value_begin = $cursor;
+                    $cursor = strpos($string, $char, $cursor);
+                    $value_end = $cursor;
+                } else {
+                    // it's not quoted, end bound is whitespace
+                    $value_begin = $cursor;
+                    $cursor += strcspn($string, $this->_whitespace, $cursor);
+                    $value_end = $cursor;
+                }
+
+                // we reached a premature end
+                if ($cursor === false) {
+                    $cursor = $size;
+                    $value_end = $cursor;
+                }
+
+                $value = substr($string, $value_begin, $value_end - $value_begin);
+                if ($value === false) {
+                    $value = '';
+                }
+                $array[$key] = $this->parseAttr($value, $config);
+                $cursor++;
+            } else {
+                // boolattr
+                if ($key !== '') {
+                    $array[$key] = $key;
+                } else {
+                    // purely theoretical
+                    if ($e) {
+                        $e->send(E_ERROR, 'Lexer: Missing attribute key');
+                    }
+                }
+            }
+        }
+        return $array;
+    }
+}
+
+
+
+
+
+/**
+ * Concrete comment node class.
+ */
+class HTMLPurifier_Node_Comment extends HTMLPurifier_Node
+{
+    /**
+     * Character data within comment.
+     * @type string
+     */
+    public $data;
+
+    /**
+     * @type bool
+     */
+    public $is_whitespace = true;
+
+    /**
+     * Transparent constructor.
+     *
+     * @param string $data String comment data.
+     * @param int $line
+     * @param int $col
+     */
+    public function __construct($data, $line = null, $col = null)
+    {
+        $this->data = $data;
+        $this->line = $line;
+        $this->col = $col;
+    }
+
+    public function toTokenPair() {
+        return array(new HTMLPurifier_Token_Comment($this->data, $this->line, $this->col), null);
+    }
+}
+
+
+
+/**
+ * Concrete element node class.
+ */
+class HTMLPurifier_Node_Element extends HTMLPurifier_Node
+{
+    /**
+     * The lower-case name of the tag, like 'a', 'b' or 'blockquote'.
+     *
+     * @note Strictly speaking, XML tags are case sensitive, so we shouldn't
+     * be lower-casing them, but these tokens cater to HTML tags, which are
+     * insensitive.
+     * @type string
+     */
+    public $name;
+
+    /**
+     * Associative array of the node's attributes.
+     * @type array
+     */
+    public $attr = array();
+
+    /**
+     * List of child elements.
+     * @type array
+     */
+    public $children = array();
+
+    /**
+     * Does this use the <a></a> form or the </a> form, i.e.
+     * is it a pair of start/end tokens or an empty token.
+     * @bool
+     */
+    public $empty = false;
+
+    public $endCol = null, $endLine = null, $endArmor = array();
+
+    public function __construct($name, $attr = array(), $line = null, $col = null, $armor = array()) {
+        $this->name = $name;
+        $this->attr = $attr;
+        $this->line = $line;
+        $this->col = $col;
+        $this->armor = $armor;
+    }
+
+    public function toTokenPair() {
+        // XXX inefficiency here, normalization is not necessary
+        if ($this->empty) {
+            return array(new HTMLPurifier_Token_Empty($this->name, $this->attr, $this->line, $this->col, $this->armor), null);
+        } else {
+            $start = new HTMLPurifier_Token_Start($this->name, $this->attr, $this->line, $this->col, $this->armor);
+            $end = new HTMLPurifier_Token_End($this->name, array(), $this->endLine, $this->endCol, $this->endArmor);
+            //$end->start = $start;
+            return array($start, $end);
+        }
+    }
+}
+
+
+
+
+/**
+ * Concrete text token class.
+ *
+ * Text tokens comprise of regular parsed character data (PCDATA) and raw
+ * character data (from the CDATA sections). Internally, their
+ * data is parsed with all entities expanded. Surprisingly, the text token
+ * does have a "tag name" called #PCDATA, which is how the DTD represents it
+ * in permissible child nodes.
+ */
+class HTMLPurifier_Node_Text extends HTMLPurifier_Node
+{
+
+    /**
+     * PCDATA tag name compatible with DTD, see
+     * HTMLPurifier_ChildDef_Custom for details.
+     * @type string
+     */
+    public $name = '#PCDATA';
+
+    /**
+     * @type string
+     */
+    public $data;
+    /**< Parsed character data of text. */
+
+    /**
+     * @type bool
+     */
+    public $is_whitespace;
+
+    /**< Bool indicating if node is whitespace. */
+
+    /**
+     * Constructor, accepts data and determines if it is whitespace.
+     * @param string $data String parsed character data.
+     * @param int $line
+     * @param int $col
+     */
+    public function __construct($data, $is_whitespace, $line = null, $col = null)
+    {
+        $this->data = $data;
+        $this->is_whitespace = $is_whitespace;
+        $this->line = $line;
+        $this->col = $col;
+    }
+
+    public function toTokenPair() {
+        return array(new HTMLPurifier_Token_Text($this->data, $this->line, $this->col), null);
+    }
+}
+
+
+
+
+
+/**
+ * Composite strategy that runs multiple strategies on tokens.
+ */
+abstract class HTMLPurifier_Strategy_Composite extends HTMLPurifier_Strategy
+{
+
+    /**
+     * List of strategies to run tokens through.
+     * @type HTMLPurifier_Strategy[]
+     */
+    protected $strategies = array();
+
+    /**
+     * @param HTMLPurifier_Token[] $tokens
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return HTMLPurifier_Token[]
+     */
+    public function execute($tokens, $config, $context)
+    {
+        foreach ($this->strategies as $strategy) {
+            $tokens = $strategy->execute($tokens, $config, $context);
+        }
+        return $tokens;
+    }
+}
+
+
+
+
+
+/**
+ * Core strategy composed of the big four strategies.
+ */
+class HTMLPurifier_Strategy_Core extends HTMLPurifier_Strategy_Composite
+{
+    public function __construct()
+    {
+        $this->strategies[] = new HTMLPurifier_Strategy_RemoveForeignElements();
+        $this->strategies[] = new HTMLPurifier_Strategy_MakeWellFormed();
+        $this->strategies[] = new HTMLPurifier_Strategy_FixNesting();
+        $this->strategies[] = new HTMLPurifier_Strategy_ValidateAttributes();
+    }
+}
+
+
+
+
+
+/**
+ * Takes a well formed list of tokens and fixes their nesting.
+ *
+ * HTML elements dictate which elements are allowed to be their children,
+ * for example, you can't have a p tag in a span tag.  Other elements have
+ * much more rigorous definitions: tables, for instance, require a specific
+ * order for their elements.  There are also constraints not expressible by
+ * document type definitions, such as the chameleon nature of ins/del
+ * tags and global child exclusions.
+ *
+ * The first major objective of this strategy is to iterate through all
+ * the nodes and determine whether or not their children conform to the
+ * element's definition.  If they do not, the child definition may
+ * optionally supply an amended list of elements that is valid or
+ * require that the entire node be deleted (and the previous node
+ * rescanned).
+ *
+ * The second objective is to ensure that explicitly excluded elements of
+ * an element do not appear in its children.  Code that accomplishes this
+ * task is pervasive through the strategy, though the two are distinct tasks
+ * and could, theoretically, be seperated (although it's not recommended).
+ *
+ * @note Whether or not unrecognized children are silently dropped or
+ *       translated into text depends on the child definitions.
+ *
+ * @todo Enable nodes to be bubbled out of the structure.  This is
+ *       easier with our new algorithm.
+ */
+
+class HTMLPurifier_Strategy_FixNesting extends HTMLPurifier_Strategy
+{
+
+    /**
+     * @param HTMLPurifier_Token[] $tokens
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array|HTMLPurifier_Token[]
+     */
+    public function execute($tokens, $config, $context)
+    {
+
+        //####################################################################//
+        // Pre-processing
+
+        // O(n) pass to convert to a tree, so that we can efficiently
+        // refer to substrings
+        $top_node = HTMLPurifier_Arborize::arborize($tokens, $config, $context);
+
+        // get a copy of the HTML definition
+        $definition = $config->getHTMLDefinition();
+
+        $excludes_enabled = !$config->get('Core.DisableExcludes');
+
+        // setup the context variable 'IsInline', for chameleon processing
+        // is 'false' when we are not inline, 'true' when it must always
+        // be inline, and an integer when it is inline for a certain
+        // branch of the document tree
+        $is_inline = $definition->info_parent_def->descendants_are_inline;
+        $context->register('IsInline', $is_inline);
+
+        // setup error collector
+        $e =& $context->get('ErrorCollector', true);
+
+        //####################################################################//
+        // Loop initialization
+
+        // stack that contains all elements that are excluded
+        // it is organized by parent elements, similar to $stack,
+        // but it is only populated when an element with exclusions is
+        // processed, i.e. there won't be empty exclusions.
+        $exclude_stack = array($definition->info_parent_def->excludes);
+
+        // variable that contains the start token while we are processing
+        // nodes. This enables error reporting to do its job
+        $node = $top_node;
+        // dummy token
+        list($token, $d) = $node->toTokenPair();
+        $context->register('CurrentNode', $node);
+        $context->register('CurrentToken', $token);
+
+        //####################################################################//
+        // Loop
+
+        // We need to implement a post-order traversal iteratively, to
+        // avoid running into stack space limits.  This is pretty tricky
+        // to reason about, so we just manually stack-ify the recursive
+        // variant:
+        //
+        //  function f($node) {
+        //      foreach ($node->children as $child) {
+        //          f($child);
+        //      }
+        //      validate($node);
+        //  }
+        //
+        // Thus, we will represent a stack frame as array($node,
+        // $is_inline, stack of children)
+        // e.g. array_reverse($node->children) - already processed
+        // children.
+
+        $parent_def = $definition->info_parent_def;
+        $stack = array(
+            array($top_node,
+                  $parent_def->descendants_are_inline,
+                  $parent_def->excludes, // exclusions
+                  0)
+            );
+
+        while (!empty($stack)) {
+            list($node, $is_inline, $excludes, $ix) = array_pop($stack);
+            // recursive call
+            $go = false;
+            $def = empty($stack) ? $definition->info_parent_def : $definition->info[$node->name];
+            while (isset($node->children[$ix])) {
+                $child = $node->children[$ix++];
+                if ($child instanceof HTMLPurifier_Node_Element) {
+                    $go = true;
+                    $stack[] = array($node, $is_inline, $excludes, $ix);
+                    $stack[] = array($child,
+                        // ToDo: I don't think it matters if it's def or
+                        // child_def, but double check this...
+                        $is_inline || $def->descendants_are_inline,
+                        empty($def->excludes) ? $excludes
+                                              : array_merge($excludes, $def->excludes),
+                        0);
+                    break;
+                }
+            };
+            if ($go) continue;
+            list($token, $d) = $node->toTokenPair();
+            // base case
+            if ($excludes_enabled && isset($excludes[$node->name])) {
+                $node->dead = true;
+                if ($e) $e->send(E_ERROR, 'Strategy_FixNesting: Node excluded');
+            } else {
+                // XXX I suppose it would be slightly more efficient to
+                // avoid the allocation here and have children
+                // strategies handle it
+                $children = array();
+                foreach ($node->children as $child) {
+                    if (!$child->dead) $children[] = $child;
+                }
+                $result = $def->child->validateChildren($children, $config, $context);
+                if ($result === true) {
+                    // nop
+                    $node->children = $children;
+                } elseif ($result === false) {
+                    $node->dead = true;
+                    if ($e) $e->send(E_ERROR, 'Strategy_FixNesting: Node removed');
+                } else {
+                    $node->children = $result;
+                    if ($e) {
+                        // XXX This will miss mutations of internal nodes. Perhaps defer to the child validators
+                        if (empty($result) && !empty($children)) {
+                            $e->send(E_ERROR, 'Strategy_FixNesting: Node contents removed');
+                        } else if ($result != $children) {
+                            $e->send(E_WARNING, 'Strategy_FixNesting: Node reorganized');
+                        }
+                    }
+                }
+            }
+        }
+
+        //####################################################################//
+        // Post-processing
+
+        // remove context variables
+        $context->destroy('IsInline');
+        $context->destroy('CurrentNode');
+        $context->destroy('CurrentToken');
+
+        //####################################################################//
+        // Return
+
+        return HTMLPurifier_Arborize::flatten($node, $config, $context);
+    }
+}
+
+
+
+
+
+/**
+ * Takes tokens makes them well-formed (balance end tags, etc.)
+ *
+ * Specification of the armor attributes this strategy uses:
+ *
+ *      - MakeWellFormed_TagClosedError: This armor field is used to
+ *        suppress tag closed errors for certain tokens [TagClosedSuppress],
+ *        in particular, if a tag was generated automatically by HTML
+ *        Purifier, we may rely on our infrastructure to close it for us
+ *        and shouldn't report an error to the user [TagClosedAuto].
+ */
+class HTMLPurifier_Strategy_MakeWellFormed extends HTMLPurifier_Strategy
+{
+
+    /**
+     * Array stream of tokens being processed.
+     * @type HTMLPurifier_Token[]
+     */
+    protected $tokens;
+
+    /**
+     * Current token.
+     * @type HTMLPurifier_Token
+     */
+    protected $token;
+
+    /**
+     * Zipper managing the true state.
+     * @type HTMLPurifier_Zipper
+     */
+    protected $zipper;
+
+    /**
+     * Current nesting of elements.
+     * @type array
+     */
+    protected $stack;
+
+    /**
+     * Injectors active in this stream processing.
+     * @type HTMLPurifier_Injector[]
+     */
+    protected $injectors;
+
+    /**
+     * Current instance of HTMLPurifier_Config.
+     * @type HTMLPurifier_Config
+     */
+    protected $config;
+
+    /**
+     * Current instance of HTMLPurifier_Context.
+     * @type HTMLPurifier_Context
+     */
+    protected $context;
+
+    /**
+     * @param HTMLPurifier_Token[] $tokens
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return HTMLPurifier_Token[]
+     * @throws HTMLPurifier_Exception
+     */
+    public function execute($tokens, $config, $context)
+    {
+        $definition = $config->getHTMLDefinition();
+
+        // local variables
+        $generator = new HTMLPurifier_Generator($config, $context);
+        $escape_invalid_tags = $config->get('Core.EscapeInvalidTags');
+        // used for autoclose early abortion
+        $global_parent_allowed_elements = $definition->info_parent_def->child->getAllowedElements($config);
+        $e = $context->get('ErrorCollector', true);
+        $i = false; // injector index
+        list($zipper, $token) = HTMLPurifier_Zipper::fromArray($tokens);
+        if ($token === NULL) {
+            return array();
+        }
+        $reprocess = false; // whether or not to reprocess the same token
+        $stack = array();
+
+        // member variables
+        $this->stack =& $stack;
+        $this->tokens =& $tokens;
+        $this->token =& $token;
+        $this->zipper =& $zipper;
+        $this->config = $config;
+        $this->context = $context;
+
+        // context variables
+        $context->register('CurrentNesting', $stack);
+        $context->register('InputZipper', $zipper);
+        $context->register('CurrentToken', $token);
+
+        // -- begin INJECTOR --
+
+        $this->injectors = array();
+
+        $injectors = $config->getBatch('AutoFormat');
+        $def_injectors = $definition->info_injector;
+        $custom_injectors = $injectors['Custom'];
+        unset($injectors['Custom']); // special case
+        foreach ($injectors as $injector => $b) {
+            // XXX: Fix with a legitimate lookup table of enabled filters
+            if (strpos($injector, '.') !== false) {
+                continue;
+            }
+            $injector = "HTMLPurifier_Injector_$injector";
+            if (!$b) {
+                continue;
+            }
+            $this->injectors[] = new $injector;
+        }
+        foreach ($def_injectors as $injector) {
+            // assumed to be objects
+            $this->injectors[] = $injector;
+        }
+        foreach ($custom_injectors as $injector) {
+            if (!$injector) {
+                continue;
+            }
+            if (is_string($injector)) {
+                $injector = "HTMLPurifier_Injector_$injector";
+                $injector = new $injector;
+            }
+            $this->injectors[] = $injector;
+        }
+
+        // give the injectors references to the definition and context
+        // variables for performance reasons
+        foreach ($this->injectors as $ix => $injector) {
+            $error = $injector->prepare($config, $context);
+            if (!$error) {
+                continue;
+            }
+            array_splice($this->injectors, $ix, 1); // rm the injector
+            trigger_error("Cannot enable {$injector->name} injector because $error is not allowed", E_USER_WARNING);
+        }
+
+        // -- end INJECTOR --
+
+        // a note on reprocessing:
+        //      In order to reduce code duplication, whenever some code needs
+        //      to make HTML changes in order to make things "correct", the
+        //      new HTML gets sent through the purifier, regardless of its
+        //      status. This means that if we add a start token, because it
+        //      was totally necessary, we don't have to update nesting; we just
+        //      punt ($reprocess = true; continue;) and it does that for us.
+
+        // isset is in loop because $tokens size changes during loop exec
+        for (;;
+             // only increment if we don't need to reprocess
+             $reprocess ? $reprocess = false : $token = $zipper->next($token)) {
+
+            // check for a rewind
+            if (is_int($i)) {
+                // possibility: disable rewinding if the current token has a
+                // rewind set on it already. This would offer protection from
+                // infinite loop, but might hinder some advanced rewinding.
+                $rewind_offset = $this->injectors[$i]->getRewindOffset();
+                if (is_int($rewind_offset)) {
+                    for ($j = 0; $j < $rewind_offset; $j++) {
+                        if (empty($zipper->front)) break;
+                        $token = $zipper->prev($token);
+                        // indicate that other injectors should not process this token,
+                        // but we need to reprocess it.  See Note [Injector skips]
+                        unset($token->skip[$i]);
+                        $token->rewind = $i;
+                        if ($token instanceof HTMLPurifier_Token_Start) {
+                            array_pop($this->stack);
+                        } elseif ($token instanceof HTMLPurifier_Token_End) {
+                            $this->stack[] = $token->start;
+                        }
+                    }
+                }
+                $i = false;
+            }
+
+            // handle case of document end
+            if ($token === NULL) {
+                // kill processing if stack is empty
+                if (empty($this->stack)) {
+                    break;
+                }
+
+                // peek
+                $top_nesting = array_pop($this->stack);
+                $this->stack[] = $top_nesting;
+
+                // send error [TagClosedSuppress]
+                if ($e && !isset($top_nesting->armor['MakeWellFormed_TagClosedError'])) {
+                    $e->send(E_NOTICE, 'Strategy_MakeWellFormed: Tag closed by document end', $top_nesting);
+                }
+
+                // append, don't splice, since this is the end
+                $token = new HTMLPurifier_Token_End($top_nesting->name);
+
+                // punt!
+                $reprocess = true;
+                continue;
+            }
+
+            //echo '<br>'; printZipper($zipper, $token);//printTokens($this->stack);
+            //flush();
+
+            // quick-check: if it's not a tag, no need to process
+            if (empty($token->is_tag)) {
+                if ($token instanceof HTMLPurifier_Token_Text) {
+                    foreach ($this->injectors as $i => $injector) {
+                        if (isset($token->skip[$i])) {
+                            // See Note [Injector skips]
+                            continue;
+                        }
+                        if ($token->rewind !== null && $token->rewind !== $i) {
+                            continue;
+                        }
+                        // XXX fuckup
+                        $r = $token;
+                        $injector->handleText($r);
+                        $token = $this->processToken($r, $i);
+                        $reprocess = true;
+                        break;
+                    }
+                }
+                // another possibility is a comment
+                continue;
+            }
+
+            if (isset($definition->info[$token->name])) {
+                $type = $definition->info[$token->name]->child->type;
+            } else {
+                $type = false; // Type is unknown, treat accordingly
+            }
+
+            // quick tag checks: anything that's *not* an end tag
+            $ok = false;
+            if ($type === 'empty' && $token instanceof HTMLPurifier_Token_Start) {
+                // claims to be a start tag but is empty
+                $token = new HTMLPurifier_Token_Empty(
+                    $token->name,
+                    $token->attr,
+                    $token->line,
+                    $token->col,
+                    $token->armor
+                );
+                $ok = true;
+            } elseif ($type && $type !== 'empty' && $token instanceof HTMLPurifier_Token_Empty) {
+                // claims to be empty but really is a start tag
+                // NB: this assignment is required
+                $old_token = $token;
+                $token = new HTMLPurifier_Token_End($token->name);
+                $token = $this->insertBefore(
+                    new HTMLPurifier_Token_Start($old_token->name, $old_token->attr, $old_token->line, $old_token->col, $old_token->armor)
+                );
+                // punt (since we had to modify the input stream in a non-trivial way)
+                $reprocess = true;
+                continue;
+            } elseif ($token instanceof HTMLPurifier_Token_Empty) {
+                // real empty token
+                $ok = true;
+            } elseif ($token instanceof HTMLPurifier_Token_Start) {
+                // start tag
+
+                // ...unless they also have to close their parent
+                if (!empty($this->stack)) {
+
+                    // Performance note: you might think that it's rather
+                    // inefficient, recalculating the autoclose information
+                    // for every tag that a token closes (since when we
+                    // do an autoclose, we push a new token into the
+                    // stream and then /process/ that, before
+                    // re-processing this token.)  But this is
+                    // necessary, because an injector can make an
+                    // arbitrary transformations to the autoclosing
+                    // tokens we introduce, so things may have changed
+                    // in the meantime.  Also, doing the inefficient thing is
+                    // "easy" to reason about (for certain perverse definitions
+                    // of "easy")
+
+                    $parent = array_pop($this->stack);
+                    $this->stack[] = $parent;
+
+                    $parent_def = null;
+                    $parent_elements = null;
+                    $autoclose = false;
+                    if (isset($definition->info[$parent->name])) {
+                        $parent_def = $definition->info[$parent->name];
+                        $parent_elements = $parent_def->child->getAllowedElements($config);
+                        $autoclose = !isset($parent_elements[$token->name]);
+                    }
+
+                    if ($autoclose && $definition->info[$token->name]->wrap) {
+                        // Check if an element can be wrapped by another
+                        // element to make it valid in a context (for
+                        // example, <ul><ul> needs a <li> in between)
+                        $wrapname = $definition->info[$token->name]->wrap;
+                        $wrapdef = $definition->info[$wrapname];
+                        $elements = $wrapdef->child->getAllowedElements($config);
+                        if (isset($elements[$token->name]) && isset($parent_elements[$wrapname])) {
+                            $newtoken = new HTMLPurifier_Token_Start($wrapname);
+                            $token = $this->insertBefore($newtoken);
+                            $reprocess = true;
+                            continue;
+                        }
+                    }
+
+                    $carryover = false;
+                    if ($autoclose && $parent_def->formatting) {
+                        $carryover = true;
+                    }
+
+                    if ($autoclose) {
+                        // check if this autoclose is doomed to fail
+                        // (this rechecks $parent, which his harmless)
+                        $autoclose_ok = isset($global_parent_allowed_elements[$token->name]);
+                        if (!$autoclose_ok) {
+                            foreach ($this->stack as $ancestor) {
+                                $elements = $definition->info[$ancestor->name]->child->getAllowedElements($config);
+                                if (isset($elements[$token->name])) {
+                                    $autoclose_ok = true;
+                                    break;
+                                }
+                                if ($definition->info[$token->name]->wrap) {
+                                    $wrapname = $definition->info[$token->name]->wrap;
+                                    $wrapdef = $definition->info[$wrapname];
+                                    $wrap_elements = $wrapdef->child->getAllowedElements($config);
+                                    if (isset($wrap_elements[$token->name]) && isset($elements[$wrapname])) {
+                                        $autoclose_ok = true;
+                                        break;
+                                    }
+                                }
+                            }
+                        }
+                        if ($autoclose_ok) {
+                            // errors need to be updated
+                            $new_token = new HTMLPurifier_Token_End($parent->name);
+                            $new_token->start = $parent;
+                            // [TagClosedSuppress]
+                            if ($e && !isset($parent->armor['MakeWellFormed_TagClosedError'])) {
+                                if (!$carryover) {
+                                    $e->send(E_NOTICE, 'Strategy_MakeWellFormed: Tag auto closed', $parent);
+                                } else {
+                                    $e->send(E_NOTICE, 'Strategy_MakeWellFormed: Tag carryover', $parent);
+                                }
+                            }
+                            if ($carryover) {
+                                $element = clone $parent;
+                                // [TagClosedAuto]
+                                $element->armor['MakeWellFormed_TagClosedError'] = true;
+                                $element->carryover = true;
+                                $token = $this->processToken(array($new_token, $token, $element));
+                            } else {
+                                $token = $this->insertBefore($new_token);
+                            }
+                        } else {
+                            $token = $this->remove();
+                        }
+                        $reprocess = true;
+                        continue;
+                    }
+
+                }
+                $ok = true;
+            }
+
+            if ($ok) {
+                foreach ($this->injectors as $i => $injector) {
+                    if (isset($token->skip[$i])) {
+                        // See Note [Injector skips]
+                        continue;
+                    }
+                    if ($token->rewind !== null && $token->rewind !== $i) {
+                        continue;
+                    }
+                    $r = $token;
+                    $injector->handleElement($r);
+                    $token = $this->processToken($r, $i);
+                    $reprocess = true;
+                    break;
+                }
+                if (!$reprocess) {
+                    // ah, nothing interesting happened; do normal processing
+                    if ($token instanceof HTMLPurifier_Token_Start) {
+                        $this->stack[] = $token;
+                    } elseif ($token instanceof HTMLPurifier_Token_End) {
+                        throw new HTMLPurifier_Exception(
+                            'Improper handling of end tag in start code; possible error in MakeWellFormed'
+                        );
+                    }
+                }
+                continue;
+            }
+
+            // sanity check: we should be dealing with a closing tag
+            if (!$token instanceof HTMLPurifier_Token_End) {
+                throw new HTMLPurifier_Exception('Unaccounted for tag token in input stream, bug in HTML Purifier');
+            }
+
+            // make sure that we have something open
+            if (empty($this->stack)) {
+                if ($escape_invalid_tags) {
+                    if ($e) {
+                        $e->send(E_WARNING, 'Strategy_MakeWellFormed: Unnecessary end tag to text');
+                    }
+                    $token = new HTMLPurifier_Token_Text($generator->generateFromToken($token));
+                } else {
+                    if ($e) {
+                        $e->send(E_WARNING, 'Strategy_MakeWellFormed: Unnecessary end tag removed');
+                    }
+                    $token = $this->remove();
+                }
+                $reprocess = true;
+                continue;
+            }
+
+            // first, check for the simplest case: everything closes neatly.
+            // Eventually, everything passes through here; if there are problems
+            // we modify the input stream accordingly and then punt, so that
+            // the tokens get processed again.
+            $current_parent = array_pop($this->stack);
+            if ($current_parent->name == $token->name) {
+                $token->start = $current_parent;
+                foreach ($this->injectors as $i => $injector) {
+                    if (isset($token->skip[$i])) {
+                        // See Note [Injector skips]
+                        continue;
+                    }
+                    if ($token->rewind !== null && $token->rewind !== $i) {
+                        continue;
+                    }
+                    $r = $token;
+                    $injector->handleEnd($r);
+                    $token = $this->processToken($r, $i);
+                    $this->stack[] = $current_parent;
+                    $reprocess = true;
+                    break;
+                }
+                continue;
+            }
+
+            // okay, so we're trying to close the wrong tag
+
+            // undo the pop previous pop
+            $this->stack[] = $current_parent;
+
+            // scroll back the entire nest, trying to find our tag.
+            // (feature could be to specify how far you'd like to go)
+            $size = count($this->stack);
+            // -2 because -1 is the last element, but we already checked that
+            $skipped_tags = false;
+            for ($j = $size - 2; $j >= 0; $j--) {
+                if ($this->stack[$j]->name == $token->name) {
+                    $skipped_tags = array_slice($this->stack, $j);
+                    break;
+                }
+            }
+
+            // we didn't find the tag, so remove
+            if ($skipped_tags === false) {
+                if ($escape_invalid_tags) {
+                    if ($e) {
+                        $e->send(E_WARNING, 'Strategy_MakeWellFormed: Stray end tag to text');
+                    }
+                    $token = new HTMLPurifier_Token_Text($generator->generateFromToken($token));
+                } else {
+                    if ($e) {
+                        $e->send(E_WARNING, 'Strategy_MakeWellFormed: Stray end tag removed');
+                    }
+                    $token = $this->remove();
+                }
+                $reprocess = true;
+                continue;
+            }
+
+            // do errors, in REVERSE $j order: a,b,c with </a></b></c>
+            $c = count($skipped_tags);
+            if ($e) {
+                for ($j = $c - 1; $j > 0; $j--) {
+                    // notice we exclude $j == 0, i.e. the current ending tag, from
+                    // the errors... [TagClosedSuppress]
+                    if (!isset($skipped_tags[$j]->armor['MakeWellFormed_TagClosedError'])) {
+                        $e->send(E_NOTICE, 'Strategy_MakeWellFormed: Tag closed by element end', $skipped_tags[$j]);
+                    }
+                }
+            }
+
+            // insert tags, in FORWARD $j order: c,b,a with </a></b></c>
+            $replace = array($token);
+            for ($j = 1; $j < $c; $j++) {
+                // ...as well as from the insertions
+                $new_token = new HTMLPurifier_Token_End($skipped_tags[$j]->name);
+                $new_token->start = $skipped_tags[$j];
+                array_unshift($replace, $new_token);
+                if (isset($definition->info[$new_token->name]) && $definition->info[$new_token->name]->formatting) {
+                    // [TagClosedAuto]
+                    $element = clone $skipped_tags[$j];
+                    $element->carryover = true;
+                    $element->armor['MakeWellFormed_TagClosedError'] = true;
+                    $replace[] = $element;
+                }
+            }
+            $token = $this->processToken($replace);
+            $reprocess = true;
+            continue;
+        }
+
+        $context->destroy('CurrentToken');
+        $context->destroy('CurrentNesting');
+        $context->destroy('InputZipper');
+
+        unset($this->injectors, $this->stack, $this->tokens);
+        return $zipper->toArray($token);
+    }
+
+    /**
+     * Processes arbitrary token values for complicated substitution patterns.
+     * In general:
+     *
+     * If $token is an array, it is a list of tokens to substitute for the
+     * current token. These tokens then get individually processed. If there
+     * is a leading integer in the list, that integer determines how many
+     * tokens from the stream should be removed.
+     *
+     * If $token is a regular token, it is swapped with the current token.
+     *
+     * If $token is false, the current token is deleted.
+     *
+     * If $token is an integer, that number of tokens (with the first token
+     * being the current one) will be deleted.
+     *
+     * @param HTMLPurifier_Token|array|int|bool $token Token substitution value
+     * @param HTMLPurifier_Injector|int $injector Injector that performed the substitution; default is if
+     *        this is not an injector related operation.
+     * @throws HTMLPurifier_Exception
+     */
+    protected function processToken($token, $injector = -1)
+    {
+        // Zend OpCache miscompiles $token = array($token), so
+        // avoid this pattern.  See: https://github.com/ezyang/htmlpurifier/issues/108
+
+        // normalize forms of token
+        if (is_object($token)) {
+            $tmp = $token;
+            $token = array(1, $tmp);
+        }
+        if (is_int($token)) {
+            $tmp = $token;
+            $token = array($tmp);
+        }
+        if ($token === false) {
+            $token = array(1);
+        }
+        if (!is_array($token)) {
+            throw new HTMLPurifier_Exception('Invalid token type from injector');
+        }
+        if (!is_int($token[0])) {
+            array_unshift($token, 1);
+        }
+        if ($token[0] === 0) {
+            throw new HTMLPurifier_Exception('Deleting zero tokens is not valid');
+        }
+
+        // $token is now an array with the following form:
+        // array(number nodes to delete, new node 1, new node 2, ...)
+
+        $delete = array_shift($token);
+        list($old, $r) = $this->zipper->splice($this->token, $delete, $token);
+
+        if ($injector > -1) {
+            // See Note [Injector skips]
+            // Determine appropriate skips.  Here's what the code does:
+            //  *If* we deleted one or more tokens, copy the skips
+            //  of those tokens into the skips of the new tokens (in $token).
+            //  Also, mark the newly inserted tokens as having come from
+            //  $injector.
+            $oldskip = isset($old[0]) ? $old[0]->skip : array();
+            foreach ($token as $object) {
+                $object->skip = $oldskip;
+                $object->skip[$injector] = true;
+            }
+        }
+
+        return $r;
+
+    }
+
+    /**
+     * Inserts a token before the current token. Cursor now points to
+     * this token.  You must reprocess after this.
+     * @param HTMLPurifier_Token $token
+     */
+    private function insertBefore($token)
+    {
+        // NB not $this->zipper->insertBefore(), due to positioning
+        // differences
+        $splice = $this->zipper->splice($this->token, 0, array($token));
+
+        return $splice[1];
+    }
+
+    /**
+     * Removes current token. Cursor now points to new token occupying previously
+     * occupied space.  You must reprocess after this.
+     */
+    private function remove()
+    {
+        return $this->zipper->delete();
+    }
+}
+
+// Note [Injector skips]
+// ~~~~~~~~~~~~~~~~~~~~~
+// When I originally designed this class, the idea behind the 'skip'
+// property of HTMLPurifier_Token was to help avoid infinite loops
+// in injector processing.  For example, suppose you wrote an injector
+// that bolded swear words.  Naively, you might write it so that
+// whenever you saw ****, you replaced it with <strong>****</strong>.
+//
+// When this happens, we will reprocess all of the tokens with the
+// other injectors.  Now there is an opportunity for infinite loop:
+// if we rerun the swear-word injector on these tokens, we might
+// see **** and then reprocess again to get
+// <strong><strong>****</strong></strong> ad infinitum.
+//
+// Thus, the idea of a skip is that once we process a token with
+// an injector, we mark all of those tokens as having "come from"
+// the injector, and we never run the injector again on these
+// tokens.
+//
+// There were two more complications, however:
+//
+//  - With HTMLPurifier_Injector_RemoveEmpty, we noticed that if
+//    you had <b><i></i></b>, after you removed the <i></i>, you
+//    really would like this injector to go back and reprocess
+//    the <b> tag, discovering that it is now empty and can be
+//    removed.  So we reintroduced the possibility of infinite looping
+//    by adding a "rewind" function, which let you go back to an
+//    earlier point in the token stream and reprocess it with injectors.
+//    Needless to say, we need to UN-skip the token so it gets
+//    reprocessed.
+//
+//  - Suppose that you successfuly process a token, replace it with
+//    one with your skip mark, but now another injector wants to
+//    process the skipped token with another token.  Should you continue
+//    to skip that new token, or reprocess it?  If you reprocess,
+//    you can end up with an infinite loop where one injector converts
+//    <a> to <b>, and then another injector converts it back.  So
+//    we inherit the skips, but for some reason, I thought that we
+//    should inherit the skip from the first token of the token
+//    that we deleted.  Why?  Well, it seems to work OK.
+//
+// If I were to redesign this functionality, I would absolutely not
+// go about doing it this way: the semantics are just not very well
+// defined, and in any case you probably wanted to operate on trees,
+// not token streams.
+
+
+
+
+
+/**
+ * Removes all unrecognized tags from the list of tokens.
+ *
+ * This strategy iterates through all the tokens and removes unrecognized
+ * tokens. If a token is not recognized but a TagTransform is defined for
+ * that element, the element will be transformed accordingly.
+ */
+
+class HTMLPurifier_Strategy_RemoveForeignElements extends HTMLPurifier_Strategy
+{
+
+    /**
+     * @param HTMLPurifier_Token[] $tokens
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return array|HTMLPurifier_Token[]
+     */
+    public function execute($tokens, $config, $context)
+    {
+        $definition = $config->getHTMLDefinition();
+        $generator = new HTMLPurifier_Generator($config, $context);
+        $result = array();
+
+        $escape_invalid_tags = $config->get('Core.EscapeInvalidTags');
+        $remove_invalid_img = $config->get('Core.RemoveInvalidImg');
+
+        // currently only used to determine if comments should be kept
+        $trusted = $config->get('HTML.Trusted');
+        $comment_lookup = $config->get('HTML.AllowedComments');
+        $comment_regexp = $config->get('HTML.AllowedCommentsRegexp');
+        $check_comments = $comment_lookup !== array() || $comment_regexp !== null;
+
+        $remove_script_contents = $config->get('Core.RemoveScriptContents');
+        $hidden_elements = $config->get('Core.HiddenElements');
+
+        // remove script contents compatibility
+        if ($remove_script_contents === true) {
+            $hidden_elements['script'] = true;
+        } elseif ($remove_script_contents === false && isset($hidden_elements['script'])) {
+            unset($hidden_elements['script']);
+        }
+
+        $attr_validator = new HTMLPurifier_AttrValidator();
+
+        // removes tokens until it reaches a closing tag with its value
+        $remove_until = false;
+
+        // converts comments into text tokens when this is equal to a tag name
+        $textify_comments = false;
+
+        $token = false;
+        $context->register('CurrentToken', $token);
+
+        $e = false;
+        if ($config->get('Core.CollectErrors')) {
+            $e =& $context->get('ErrorCollector');
+        }
+
+        foreach ($tokens as $token) {
+            if ($remove_until) {
+                if (empty($token->is_tag) || $token->name !== $remove_until) {
+                    continue;
+                }
+            }
+            if (!empty($token->is_tag)) {
+                // DEFINITION CALL
+
+                // before any processing, try to transform the element
+                if (isset($definition->info_tag_transform[$token->name])) {
+                    $original_name = $token->name;
+                    // there is a transformation for this tag
+                    // DEFINITION CALL
+                    $token = $definition->
+                        info_tag_transform[$token->name]->transform($token, $config, $context);
+                    if ($e) {
+                        $e->send(E_NOTICE, 'Strategy_RemoveForeignElements: Tag transform', $original_name);
+                    }
+                }
+
+                if (isset($definition->info[$token->name])) {
+                    // mostly everything's good, but
+                    // we need to make sure required attributes are in order
+                    if (($token instanceof HTMLPurifier_Token_Start || $token instanceof HTMLPurifier_Token_Empty) &&
+                        $definition->info[$token->name]->required_attr &&
+                        ($token->name != 'img' || $remove_invalid_img) // ensure config option still works
+                    ) {
+                        $attr_validator->validateToken($token, $config, $context);
+                        $ok = true;
+                        foreach ($definition->info[$token->name]->required_attr as $name) {
+                            if (!isset($token->attr[$name])) {
+                                $ok = false;
+                                break;
+                            }
+                        }
+                        if (!$ok) {
+                            if ($e) {
+                                $e->send(
+                                    E_ERROR,
+                                    'Strategy_RemoveForeignElements: Missing required attribute',
+                                    $name
+                                );
+                            }
+                            continue;
+                        }
+                        $token->armor['ValidateAttributes'] = true;
+                    }
+
+                    if (isset($hidden_elements[$token->name]) && $token instanceof HTMLPurifier_Token_Start) {
+                        $textify_comments = $token->name;
+                    } elseif ($token->name === $textify_comments && $token instanceof HTMLPurifier_Token_End) {
+                        $textify_comments = false;
+                    }
+
+                } elseif ($escape_invalid_tags) {
+                    // invalid tag, generate HTML representation and insert in
+                    if ($e) {
+                        $e->send(E_WARNING, 'Strategy_RemoveForeignElements: Foreign element to text');
+                    }
+                    $token = new HTMLPurifier_Token_Text(
+                        $generator->generateFromToken($token)
+                    );
+                } else {
+                    // check if we need to destroy all of the tag's children
+                    // CAN BE GENERICIZED
+                    if (isset($hidden_elements[$token->name])) {
+                        if ($token instanceof HTMLPurifier_Token_Start) {
+                            $remove_until = $token->name;
+                        } elseif ($token instanceof HTMLPurifier_Token_Empty) {
+                            // do nothing: we're still looking
+                        } else {
+                            $remove_until = false;
+                        }
+                        if ($e) {
+                            $e->send(E_ERROR, 'Strategy_RemoveForeignElements: Foreign meta element removed');
+                        }
+                    } else {
+                        if ($e) {
+                            $e->send(E_ERROR, 'Strategy_RemoveForeignElements: Foreign element removed');
+                        }
+                    }
+                    continue;
+                }
+            } elseif ($token instanceof HTMLPurifier_Token_Comment) {
+                // textify comments in script tags when they are allowed
+                if ($textify_comments !== false) {
+                    $data = $token->data;
+                    $token = new HTMLPurifier_Token_Text($data);
+                } elseif ($trusted || $check_comments) {
+                    // always cleanup comments
+                    $trailing_hyphen = false;
+                    if ($e) {
+                        // perform check whether or not there's a trailing hyphen
+                        if (substr($token->data, -1) == '-') {
+                            $trailing_hyphen = true;
+                        }
+                    }
+                    $token->data = rtrim($token->data, '-');
+                    $found_double_hyphen = false;
+                    while (strpos($token->data, '--') !== false) {
+                        $found_double_hyphen = true;
+                        $token->data = str_replace('--', '-', $token->data);
+                    }
+                    if ($trusted || !empty($comment_lookup[trim($token->data)]) ||
+                        ($comment_regexp !== null && preg_match($comment_regexp, trim($token->data)))) {
+                        // OK good
+                        if ($e) {
+                            if ($trailing_hyphen) {
+                                $e->send(
+                                    E_NOTICE,
+                                    'Strategy_RemoveForeignElements: Trailing hyphen in comment removed'
+                                );
+                            }
+                            if ($found_double_hyphen) {
+                                $e->send(E_NOTICE, 'Strategy_RemoveForeignElements: Hyphens in comment collapsed');
+                            }
+                        }
+                    } else {
+                        if ($e) {
+                            $e->send(E_NOTICE, 'Strategy_RemoveForeignElements: Comment removed');
+                        }
+                        continue;
+                    }
+                } else {
+                    // strip comments
+                    if ($e) {
+                        $e->send(E_NOTICE, 'Strategy_RemoveForeignElements: Comment removed');
+                    }
+                    continue;
+                }
+            } elseif ($token instanceof HTMLPurifier_Token_Text) {
+            } else {
+                continue;
+            }
+            $result[] = $token;
+        }
+        if ($remove_until && $e) {
+            // we removed tokens until the end, throw error
+            $e->send(E_ERROR, 'Strategy_RemoveForeignElements: Token removed to end', $remove_until);
+        }
+        $context->destroy('CurrentToken');
+        return $result;
+    }
+}
+
+
+
+
+
+/**
+ * Validate all attributes in the tokens.
+ */
+
+class HTMLPurifier_Strategy_ValidateAttributes extends HTMLPurifier_Strategy
+{
+
+    /**
+     * @param HTMLPurifier_Token[] $tokens
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return HTMLPurifier_Token[]
+     */
+    public function execute($tokens, $config, $context)
+    {
+        // setup validator
+        $validator = new HTMLPurifier_AttrValidator();
+
+        $token = false;
+        $context->register('CurrentToken', $token);
+
+        foreach ($tokens as $key => $token) {
+
+            // only process tokens that have attributes,
+            //   namely start and empty tags
+            if (!$token instanceof HTMLPurifier_Token_Start && !$token instanceof HTMLPurifier_Token_Empty) {
+                continue;
+            }
+
+            // skip tokens that are armored
+            if (!empty($token->armor['ValidateAttributes'])) {
+                continue;
+            }
+
+            // note that we have no facilities here for removing tokens
+            $validator->validateToken($token, $config, $context);
+        }
+        $context->destroy('CurrentToken');
+        return $tokens;
+    }
+}
+
+
+
+
+
+/**
+ * Transforms FONT tags to the proper form (SPAN with CSS styling)
+ *
+ * This transformation takes the three proprietary attributes of FONT and
+ * transforms them into their corresponding CSS attributes.  These are color,
+ * face, and size.
+ *
+ * @note Size is an interesting case because it doesn't map cleanly to CSS.
+ *       Thanks to
+ *       http://style.cleverchimp.com/font_size_intervals/altintervals.html
+ *       for reasonable mappings.
+ * @warning This doesn't work completely correctly; specifically, this
+ *          TagTransform operates before well-formedness is enforced, so
+ *          the "active formatting elements" algorithm doesn't get applied.
+ */
+class HTMLPurifier_TagTransform_Font extends HTMLPurifier_TagTransform
+{
+    /**
+     * @type string
+     */
+    public $transform_to = 'span';
+
+    /**
+     * @type array
+     */
+    protected $_size_lookup = array(
+        '0' => 'xx-small',
+        '1' => 'xx-small',
+        '2' => 'small',
+        '3' => 'medium',
+        '4' => 'large',
+        '5' => 'x-large',
+        '6' => 'xx-large',
+        '7' => '300%',
+        '-1' => 'smaller',
+        '-2' => '60%',
+        '+1' => 'larger',
+        '+2' => '150%',
+        '+3' => '200%',
+        '+4' => '300%'
+    );
+
+    /**
+     * @param HTMLPurifier_Token_Tag $tag
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return HTMLPurifier_Token_End|string
+     */
+    public function transform($tag, $config, $context)
+    {
+        if ($tag instanceof HTMLPurifier_Token_End) {
+            $new_tag = clone $tag;
+            $new_tag->name = $this->transform_to;
+            return $new_tag;
+        }
+
+        $attr = $tag->attr;
+        $prepend_style = '';
+
+        // handle color transform
+        if (isset($attr['color'])) {
+            $prepend_style .= 'color:' . $attr['color'] . ';';
+            unset($attr['color']);
+        }
+
+        // handle face transform
+        if (isset($attr['face'])) {
+            $prepend_style .= 'font-family:' . $attr['face'] . ';';
+            unset($attr['face']);
+        }
+
+        // handle size transform
+        if (isset($attr['size'])) {
+            // normalize large numbers
+            if ($attr['size'] !== '') {
+                if ($attr['size'][0] == '+' || $attr['size'][0] == '-') {
+                    $size = (int)$attr['size'];
+                    if ($size < -2) {
+                        $attr['size'] = '-2';
+                    }
+                    if ($size > 4) {
+                        $attr['size'] = '+4';
+                    }
+                } else {
+                    $size = (int)$attr['size'];
+                    if ($size > 7) {
+                        $attr['size'] = '7';
+                    }
+                }
+            }
+            if (isset($this->_size_lookup[$attr['size']])) {
+                $prepend_style .= 'font-size:' .
+                    $this->_size_lookup[$attr['size']] . ';';
+            }
+            unset($attr['size']);
+        }
+
+        if ($prepend_style) {
+            $attr['style'] = isset($attr['style']) ?
+                $prepend_style . $attr['style'] :
+                $prepend_style;
+        }
+
+        $new_tag = clone $tag;
+        $new_tag->name = $this->transform_to;
+        $new_tag->attr = $attr;
+
+        return $new_tag;
+    }
+}
+
+
+
+
+
+/**
+ * Simple transformation, just change tag name to something else,
+ * and possibly add some styling. This will cover most of the deprecated
+ * tag cases.
+ */
+class HTMLPurifier_TagTransform_Simple extends HTMLPurifier_TagTransform
+{
+    /**
+     * @type string
+     */
+    protected $style;
+
+    /**
+     * @param string $transform_to Tag name to transform to.
+     * @param string $style CSS style to add to the tag
+     */
+    public function __construct($transform_to, $style = null)
+    {
+        $this->transform_to = $transform_to;
+        $this->style = $style;
+    }
+
+    /**
+     * @param HTMLPurifier_Token_Tag $tag
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return string
+     */
+    public function transform($tag, $config, $context)
+    {
+        $new_tag = clone $tag;
+        $new_tag->name = $this->transform_to;
+        if (!is_null($this->style) &&
+            ($new_tag instanceof HTMLPurifier_Token_Start || $new_tag instanceof HTMLPurifier_Token_Empty)
+        ) {
+            $this->prependCSS($new_tag->attr, $this->style);
+        }
+        return $new_tag;
+    }
+}
+
+
+
+
+
+/**
+ * Concrete comment token class. Generally will be ignored.
+ */
+class HTMLPurifier_Token_Comment extends HTMLPurifier_Token
+{
+    /**
+     * Character data within comment.
+     * @type string
+     */
+    public $data;
+
+    /**
+     * @type bool
+     */
+    public $is_whitespace = true;
+
+    /**
+     * Transparent constructor.
+     *
+     * @param string $data String comment data.
+     * @param int $line
+     * @param int $col
+     */
+    public function __construct($data, $line = null, $col = null)
+    {
+        $this->data = $data;
+        $this->line = $line;
+        $this->col = $col;
+    }
+
+    public function toNode() {
+        return new HTMLPurifier_Node_Comment($this->data, $this->line, $this->col);
+    }
+}
+
+
+
+
+
+/**
+ * Abstract class of a tag token (start, end or empty), and its behavior.
+ */
+abstract class HTMLPurifier_Token_Tag extends HTMLPurifier_Token
+{
+    /**
+     * Static bool marker that indicates the class is a tag.
+     *
+     * This allows us to check objects with <tt>!empty($obj->is_tag)</tt>
+     * without having to use a function call <tt>is_a()</tt>.
+     * @type bool
+     */
+    public $is_tag = true;
+
+    /**
+     * The lower-case name of the tag, like 'a', 'b' or 'blockquote'.
+     *
+     * @note Strictly speaking, XML tags are case sensitive, so we shouldn't
+     * be lower-casing them, but these tokens cater to HTML tags, which are
+     * insensitive.
+     * @type string
+     */
+    public $name;
+
+    /**
+     * Associative array of the tag's attributes.
+     * @type array
+     */
+    public $attr = array();
+
+    /**
+     * Non-overloaded constructor, which lower-cases passed tag name.
+     *
+     * @param string $name String name.
+     * @param array $attr Associative array of attributes.
+     * @param int $line
+     * @param int $col
+     * @param array $armor
+     */
+    public function __construct($name, $attr = array(), $line = null, $col = null, $armor = array())
+    {
+        $this->name = ctype_lower($name) ? $name : strtolower($name);
+        foreach ($attr as $key => $value) {
+            // normalization only necessary when key is not lowercase
+            if (!ctype_lower($key)) {
+                $new_key = strtolower($key);
+                if (!isset($attr[$new_key])) {
+                    $attr[$new_key] = $attr[$key];
+                }
+                if ($new_key !== $key) {
+                    unset($attr[$key]);
+                }
+            }
+        }
+        $this->attr = $attr;
+        $this->line = $line;
+        $this->col = $col;
+        $this->armor = $armor;
+    }
+
+    public function toNode() {
+        return new HTMLPurifier_Node_Element($this->name, $this->attr, $this->line, $this->col, $this->armor);
+    }
+}
+
+
+
+
+
+/**
+ * Concrete empty token class.
+ */
+class HTMLPurifier_Token_Empty extends HTMLPurifier_Token_Tag
+{
+    public function toNode() {
+        $n = parent::toNode();
+        $n->empty = true;
+        return $n;
+    }
+}
+
+
+
+
+
+/**
+ * Concrete end token class.
+ *
+ * @warning This class accepts attributes even though end tags cannot. This
+ * is for optimization reasons, as under normal circumstances, the Lexers
+ * do not pass attributes.
+ */
+class HTMLPurifier_Token_End extends HTMLPurifier_Token_Tag
+{
+    /**
+     * Token that started this node.
+     * Added by MakeWellFormed. Please do not edit this!
+     * @type HTMLPurifier_Token
+     */
+    public $start;
+
+    public function toNode() {
+        throw new Exception("HTMLPurifier_Token_End->toNode not supported!");
+    }
+}
+
+
+
+
+
+/**
+ * Concrete start token class.
+ */
+class HTMLPurifier_Token_Start extends HTMLPurifier_Token_Tag
+{
+}
+
+
+
+
+
+/**
+ * Concrete text token class.
+ *
+ * Text tokens comprise of regular parsed character data (PCDATA) and raw
+ * character data (from the CDATA sections). Internally, their
+ * data is parsed with all entities expanded. Surprisingly, the text token
+ * does have a "tag name" called #PCDATA, which is how the DTD represents it
+ * in permissible child nodes.
+ */
+class HTMLPurifier_Token_Text extends HTMLPurifier_Token
+{
+
+    /**
+     * @type string
+     */
+    public $name = '#PCDATA';
+    /**< PCDATA tag name compatible with DTD. */
+
+    /**
+     * @type string
+     */
+    public $data;
+    /**< Parsed character data of text. */
+
+    /**
+     * @type bool
+     */
+    public $is_whitespace;
+
+    /**< Bool indicating if node is whitespace. */
+
+    /**
+     * Constructor, accepts data and determines if it is whitespace.
+     * @param string $data String parsed character data.
+     * @param int $line
+     * @param int $col
+     */
+    public function __construct($data, $line = null, $col = null)
+    {
+        $this->data = $data;
+        $this->is_whitespace = ctype_space($data);
+        $this->line = $line;
+        $this->col = $col;
+    }
+
+    public function toNode() {
+        return new HTMLPurifier_Node_Text($this->data, $this->is_whitespace, $this->line, $this->col);
+    }
+}
+
+
+
+
+
+class HTMLPurifier_URIFilter_DisableExternal extends HTMLPurifier_URIFilter
+{
+    /**
+     * @type string
+     */
+    public $name = 'DisableExternal';
+
+    /**
+     * @type array
+     */
+    protected $ourHostParts = false;
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @return void
+     */
+    public function prepare($config)
+    {
+        $our_host = $config->getDefinition('URI')->host;
+        if ($our_host !== null) {
+            $this->ourHostParts = array_reverse(explode('.', $our_host));
+        }
+    }
+
+    /**
+     * @param HTMLPurifier_URI $uri Reference
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool
+     */
+    public function filter(&$uri, $config, $context)
+    {
+        if (is_null($uri->host)) {
+            return true;
+        }
+        if ($this->ourHostParts === false) {
+            return false;
+        }
+        $host_parts = array_reverse(explode('.', $uri->host));
+        foreach ($this->ourHostParts as $i => $x) {
+            if (!isset($host_parts[$i])) {
+                return false;
+            }
+            if ($host_parts[$i] != $this->ourHostParts[$i]) {
+                return false;
+            }
+        }
+        return true;
+    }
+}
+
+
+
+
+
+class HTMLPurifier_URIFilter_DisableExternalResources extends HTMLPurifier_URIFilter_DisableExternal
+{
+    /**
+     * @type string
+     */
+    public $name = 'DisableExternalResources';
+
+    /**
+     * @param HTMLPurifier_URI $uri
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool
+     */
+    public function filter(&$uri, $config, $context)
+    {
+        if (!$context->get('EmbeddedURI', true)) {
+            return true;
+        }
+        return parent::filter($uri, $config, $context);
+    }
+}
+
+
+
+
+
+class HTMLPurifier_URIFilter_DisableResources extends HTMLPurifier_URIFilter
+{
+    /**
+     * @type string
+     */
+    public $name = 'DisableResources';
+
+    /**
+     * @param HTMLPurifier_URI $uri
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool
+     */
+    public function filter(&$uri, $config, $context)
+    {
+        return !$context->get('EmbeddedURI', true);
+    }
+}
+
+
+
+
+
+// It's not clear to me whether or not Punycode means that hostnames
+// do not have canonical forms anymore. As far as I can tell, it's
+// not a problem (punycoding should be identity when no Unicode
+// points are involved), but I'm not 100% sure
+class HTMLPurifier_URIFilter_HostBlacklist extends HTMLPurifier_URIFilter
+{
+    /**
+     * @type string
+     */
+    public $name = 'HostBlacklist';
+
+    /**
+     * @type array
+     */
+    protected $blacklist = array();
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @return bool
+     */
+    public function prepare($config)
+    {
+        $this->blacklist = $config->get('URI.HostBlacklist');
+        return true;
+    }
+
+    /**
+     * @param HTMLPurifier_URI $uri
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool
+     */
+    public function filter(&$uri, $config, $context)
+    {
+        foreach ($this->blacklist as $blacklisted_host_fragment) {
+            if (strpos($uri->host, $blacklisted_host_fragment) !== false) {
+                return false;
+            }
+        }
+        return true;
+    }
+}
+
+
+
+
+
+// does not support network paths
+
+class HTMLPurifier_URIFilter_MakeAbsolute extends HTMLPurifier_URIFilter
+{
+    /**
+     * @type string
+     */
+    public $name = 'MakeAbsolute';
+
+    /**
+     * @type
+     */
+    protected $base;
+
+    /**
+     * @type array
+     */
+    protected $basePathStack = array();
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @return bool
+     */
+    public function prepare($config)
+    {
+        $def = $config->getDefinition('URI');
+        $this->base = $def->base;
+        if (is_null($this->base)) {
+            trigger_error(
+                'URI.MakeAbsolute is being ignored due to lack of ' .
+                'value for URI.Base configuration',
+                E_USER_WARNING
+            );
+            return false;
+        }
+        $this->base->fragment = null; // fragment is invalid for base URI
+        $stack = explode('/', $this->base->path);
+        array_pop($stack); // discard last segment
+        $stack = $this->_collapseStack($stack); // do pre-parsing
+        $this->basePathStack = $stack;
+        return true;
+    }
+
+    /**
+     * @param HTMLPurifier_URI $uri
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool
+     */
+    public function filter(&$uri, $config, $context)
+    {
+        if (is_null($this->base)) {
+            return true;
+        } // abort early
+        if ($uri->path === '' && is_null($uri->scheme) &&
+            is_null($uri->host) && is_null($uri->query) && is_null($uri->fragment)) {
+            // reference to current document
+            $uri = clone $this->base;
+            return true;
+        }
+        if (!is_null($uri->scheme)) {
+            // absolute URI already: don't change
+            if (!is_null($uri->host)) {
+                return true;
+            }
+            $scheme_obj = $uri->getSchemeObj($config, $context);
+            if (!$scheme_obj) {
+                // scheme not recognized
+                return false;
+            }
+            if (!$scheme_obj->hierarchical) {
+                // non-hierarchal URI with explicit scheme, don't change
+                return true;
+            }
+            // special case: had a scheme but always is hierarchical and had no authority
+        }
+        if (!is_null($uri->host)) {
+            // network path, don't bother
+            return true;
+        }
+        if ($uri->path === '') {
+            $uri->path = $this->base->path;
+        } elseif ($uri->path[0] !== '/') {
+            // relative path, needs more complicated processing
+            $stack = explode('/', $uri->path);
+            $new_stack = array_merge($this->basePathStack, $stack);
+            if ($new_stack[0] !== '' && !is_null($this->base->host)) {
+                array_unshift($new_stack, '');
+            }
+            $new_stack = $this->_collapseStack($new_stack);
+            $uri->path = implode('/', $new_stack);
+        } else {
+            // absolute path, but still we should collapse
+            $uri->path = implode('/', $this->_collapseStack(explode('/', $uri->path)));
+        }
+        // re-combine
+        $uri->scheme = $this->base->scheme;
+        if (is_null($uri->userinfo)) {
+            $uri->userinfo = $this->base->userinfo;
+        }
+        if (is_null($uri->host)) {
+            $uri->host = $this->base->host;
+        }
+        if (is_null($uri->port)) {
+            $uri->port = $this->base->port;
+        }
+        return true;
+    }
+
+    /**
+     * Resolve dots and double-dots in a path stack
+     * @param array $stack
+     * @return array
+     */
+    private function _collapseStack($stack)
+    {
+        $result = array();
+        $is_folder = false;
+        for ($i = 0; isset($stack[$i]); $i++) {
+            $is_folder = false;
+            // absorb an internally duplicated slash
+            if ($stack[$i] == '' && $i && isset($stack[$i + 1])) {
+                continue;
+            }
+            if ($stack[$i] == '..') {
+                if (!empty($result)) {
+                    $segment = array_pop($result);
+                    if ($segment === '' && empty($result)) {
+                        // error case: attempted to back out too far:
+                        // restore the leading slash
+                        $result[] = '';
+                    } elseif ($segment === '..') {
+                        $result[] = '..'; // cannot remove .. with ..
+                    }
+                } else {
+                    // relative path, preserve the double-dots
+                    $result[] = '..';
+                }
+                $is_folder = true;
+                continue;
+            }
+            if ($stack[$i] == '.') {
+                // silently absorb
+                $is_folder = true;
+                continue;
+            }
+            $result[] = $stack[$i];
+        }
+        if ($is_folder) {
+            $result[] = '';
+        }
+        return $result;
+    }
+}
+
+
+
+
+
+class HTMLPurifier_URIFilter_Munge extends HTMLPurifier_URIFilter
+{
+    /**
+     * @type string
+     */
+    public $name = 'Munge';
+
+    /**
+     * @type bool
+     */
+    public $post = true;
+
+    /**
+     * @type string
+     */
+    private $target;
+
+    /**
+     * @type HTMLPurifier_URIParser
+     */
+    private $parser;
+
+    /**
+     * @type bool
+     */
+    private $doEmbed;
+
+    /**
+     * @type string
+     */
+    private $secretKey;
+
+    /**
+     * @type array
+     */
+    protected $replace = array();
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @return bool
+     */
+    public function prepare($config)
+    {
+        $this->target = $config->get('URI.' . $this->name);
+        $this->parser = new HTMLPurifier_URIParser();
+        $this->doEmbed = $config->get('URI.MungeResources');
+        $this->secretKey = $config->get('URI.MungeSecretKey');
+        if ($this->secretKey && !function_exists('hash_hmac')) {
+            throw new Exception("Cannot use %URI.MungeSecretKey without hash_hmac support.");
+        }
+        return true;
+    }
+
+    /**
+     * @param HTMLPurifier_URI $uri
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool
+     */
+    public function filter(&$uri, $config, $context)
+    {
+        if ($context->get('EmbeddedURI', true) && !$this->doEmbed) {
+            return true;
+        }
+
+        $scheme_obj = $uri->getSchemeObj($config, $context);
+        if (!$scheme_obj) {
+            return true;
+        } // ignore unknown schemes, maybe another postfilter did it
+        if (!$scheme_obj->browsable) {
+            return true;
+        } // ignore non-browseable schemes, since we can't munge those in a reasonable way
+        if ($uri->isBenign($config, $context)) {
+            return true;
+        } // don't redirect if a benign URL
+
+        $this->makeReplace($uri, $config, $context);
+        $this->replace = array_map('rawurlencode', $this->replace);
+
+        $new_uri = strtr($this->target, $this->replace);
+        $new_uri = $this->parser->parse($new_uri);
+        // don't redirect if the target host is the same as the
+        // starting host
+        if ($uri->host === $new_uri->host) {
+            return true;
+        }
+        $uri = $new_uri; // overwrite
+        return true;
+    }
+
+    /**
+     * @param HTMLPurifier_URI $uri
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     */
+    protected function makeReplace($uri, $config, $context)
+    {
+        $string = $uri->toString();
+        // always available
+        $this->replace['%s'] = $string;
+        $this->replace['%r'] = $context->get('EmbeddedURI', true);
+        $token = $context->get('CurrentToken', true);
+        $this->replace['%n'] = $token ? $token->name : null;
+        $this->replace['%m'] = $context->get('CurrentAttr', true);
+        $this->replace['%p'] = $context->get('CurrentCSSProperty', true);
+        // not always available
+        if ($this->secretKey) {
+            $this->replace['%t'] = hash_hmac("sha256", $string, $this->secretKey);
+        }
+    }
+}
+
+
+
+
+
+/**
+ * Implements safety checks for safe iframes.
+ *
+ * @warning This filter is *critical* for ensuring that %HTML.SafeIframe
+ * works safely.
+ */
+class HTMLPurifier_URIFilter_SafeIframe extends HTMLPurifier_URIFilter
+{
+    /**
+     * @type string
+     */
+    public $name = 'SafeIframe';
+
+    /**
+     * @type bool
+     */
+    public $always_load = true;
+
+    /**
+     * @type string
+     */
+    protected $regexp = null;
+
+    // XXX: The not so good bit about how this is all set up now is we
+    // can't check HTML.SafeIframe in the 'prepare' step: we have to
+    // defer till the actual filtering.
+    /**
+     * @param HTMLPurifier_Config $config
+     * @return bool
+     */
+    public function prepare($config)
+    {
+        $this->regexp = $config->get('URI.SafeIframeRegexp');
+        return true;
+    }
+
+    /**
+     * @param HTMLPurifier_URI $uri
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool
+     */
+    public function filter(&$uri, $config, $context)
+    {
+        // check if filter not applicable
+        if (!$config->get('HTML.SafeIframe')) {
+            return true;
+        }
+        // check if the filter should actually trigger
+        if (!$context->get('EmbeddedURI', true)) {
+            return true;
+        }
+        $token = $context->get('CurrentToken', true);
+        if (!($token && $token->name == 'iframe')) {
+            return true;
+        }
+        // check if we actually have some whitelists enabled
+        if ($this->regexp === null) {
+            return false;
+        }
+        // actually check the whitelists
+        return preg_match($this->regexp, $uri->toString());
+    }
+}
+
+
+
+
+
+/**
+ * Implements data: URI for base64 encoded images supported by GD.
+ */
+class HTMLPurifier_URIScheme_data extends HTMLPurifier_URIScheme
+{
+    /**
+     * @type bool
+     */
+    public $browsable = true;
+
+    /**
+     * @type array
+     */
+    public $allowed_types = array(
+        // you better write validation code for other types if you
+        // decide to allow them
+        'image/jpeg' => true,
+        'image/gif' => true,
+        'image/png' => true,
+    );
+    // this is actually irrelevant since we only write out the path
+    // component
+    /**
+     * @type bool
+     */
+    public $may_omit_host = true;
+
+    /**
+     * @param HTMLPurifier_URI $uri
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool
+     */
+    public function doValidate(&$uri, $config, $context)
+    {
+        $result = explode(',', $uri->path, 2);
+        $is_base64 = false;
+        $charset = null;
+        $content_type = null;
+        if (count($result) == 2) {
+            list($metadata, $data) = $result;
+            // do some legwork on the metadata
+            $metas = explode(';', $metadata);
+            while (!empty($metas)) {
+                $cur = array_shift($metas);
+                if ($cur == 'base64') {
+                    $is_base64 = true;
+                    break;
+                }
+                if (substr($cur, 0, 8) == 'charset=') {
+                    // doesn't match if there are arbitrary spaces, but
+                    // whatever dude
+                    if ($charset !== null) {
+                        continue;
+                    } // garbage
+                    $charset = substr($cur, 8); // not used
+                } else {
+                    if ($content_type !== null) {
+                        continue;
+                    } // garbage
+                    $content_type = $cur;
+                }
+            }
+        } else {
+            $data = $result[0];
+        }
+        if ($content_type !== null && empty($this->allowed_types[$content_type])) {
+            return false;
+        }
+        if ($charset !== null) {
+            // error; we don't allow plaintext stuff
+            $charset = null;
+        }
+        $data = rawurldecode($data);
+        if ($is_base64) {
+            $raw_data = base64_decode($data);
+        } else {
+            $raw_data = $data;
+        }
+        if ( strlen($raw_data) < 12 ) {
+            // error; exif_imagetype throws exception with small files,
+            // and this likely indicates a corrupt URI/failed parse anyway
+            return false;
+        }
+        // XXX probably want to refactor this into a general mechanism
+        // for filtering arbitrary content types
+        if (function_exists('sys_get_temp_dir')) {
+            $file = tempnam(sys_get_temp_dir(), "");
+        } else {
+            $file = tempnam("/tmp", "");
+        }
+        file_put_contents($file, $raw_data);
+        if (function_exists('exif_imagetype')) {
+            $image_code = exif_imagetype($file);
+            unlink($file);
+        } elseif (function_exists('getimagesize')) {
+            set_error_handler(array($this, 'muteErrorHandler'));
+            $info = getimagesize($file);
+            restore_error_handler();
+            unlink($file);
+            if ($info == false) {
+                return false;
+            }
+            $image_code = $info[2];
+        } else {
+            trigger_error("could not find exif_imagetype or getimagesize functions", E_USER_ERROR);
+        }
+        $real_content_type = image_type_to_mime_type($image_code);
+        if ($real_content_type != $content_type) {
+            // we're nice guys; if the content type is something else we
+            // support, change it over
+            if (empty($this->allowed_types[$real_content_type])) {
+                return false;
+            }
+            $content_type = $real_content_type;
+        }
+        // ok, it's kosher, rewrite what we need
+        $uri->userinfo = null;
+        $uri->host = null;
+        $uri->port = null;
+        $uri->fragment = null;
+        $uri->query = null;
+        $uri->path = "$content_type;base64," . base64_encode($raw_data);
+        return true;
+    }
+
+    /**
+     * @param int $errno
+     * @param string $errstr
+     */
+    public function muteErrorHandler($errno, $errstr)
+    {
+    }
+}
+
+
+
+/**
+ * Validates file as defined by RFC 1630 and RFC 1738.
+ */
+class HTMLPurifier_URIScheme_file extends HTMLPurifier_URIScheme
+{
+    /**
+     * Generally file:// URLs are not accessible from most
+     * machines, so placing them as an img src is incorrect.
+     * @type bool
+     */
+    public $browsable = false;
+
+    /**
+     * Basically the *only* URI scheme for which this is true, since
+     * accessing files on the local machine is very common.  In fact,
+     * browsers on some operating systems don't understand the
+     * authority, though I hear it is used on Windows to refer to
+     * network shares.
+     * @type bool
+     */
+    public $may_omit_host = true;
+
+    /**
+     * @param HTMLPurifier_URI $uri
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool
+     */
+    public function doValidate(&$uri, $config, $context)
+    {
+        // Authentication method is not supported
+        $uri->userinfo = null;
+        // file:// makes no provisions for accessing the resource
+        $uri->port = null;
+        // While it seems to work on Firefox, the querystring has
+        // no possible effect and is thus stripped.
+        $uri->query = null;
+        return true;
+    }
+}
+
+
+
+
+
+/**
+ * Validates ftp (File Transfer Protocol) URIs as defined by generic RFC 1738.
+ */
+class HTMLPurifier_URIScheme_ftp extends HTMLPurifier_URIScheme
+{
+    /**
+     * @type int
+     */
+    public $default_port = 21;
+
+    /**
+     * @type bool
+     */
+    public $browsable = true; // usually
+
+    /**
+     * @type bool
+     */
+    public $hierarchical = true;
+
+    /**
+     * @param HTMLPurifier_URI $uri
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool
+     */
+    public function doValidate(&$uri, $config, $context)
+    {
+        $uri->query = null;
+
+        // typecode check
+        $semicolon_pos = strrpos($uri->path, ';'); // reverse
+        if ($semicolon_pos !== false) {
+            $type = substr($uri->path, $semicolon_pos + 1); // no semicolon
+            $uri->path = substr($uri->path, 0, $semicolon_pos);
+            $type_ret = '';
+            if (strpos($type, '=') !== false) {
+                // figure out whether or not the declaration is correct
+                list($key, $typecode) = explode('=', $type, 2);
+                if ($key !== 'type') {
+                    // invalid key, tack it back on encoded
+                    $uri->path .= '%3B' . $type;
+                } elseif ($typecode === 'a' || $typecode === 'i' || $typecode === 'd') {
+                    $type_ret = ";type=$typecode";
+                }
+            } else {
+                $uri->path .= '%3B' . $type;
+            }
+            $uri->path = str_replace(';', '%3B', $uri->path);
+            $uri->path .= $type_ret;
+        }
+        return true;
+    }
+}
+
+
+
+
+
+/**
+ * Validates http (HyperText Transfer Protocol) as defined by RFC 2616
+ */
+class HTMLPurifier_URIScheme_http extends HTMLPurifier_URIScheme
+{
+    /**
+     * @type int
+     */
+    public $default_port = 80;
+
+    /**
+     * @type bool
+     */
+    public $browsable = true;
+
+    /**
+     * @type bool
+     */
+    public $hierarchical = true;
+
+    /**
+     * @param HTMLPurifier_URI $uri
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool
+     */
+    public function doValidate(&$uri, $config, $context)
+    {
+        $uri->userinfo = null;
+        return true;
+    }
+}
+
+
+
+
+
+/**
+ * Validates https (Secure HTTP) according to http scheme.
+ */
+class HTMLPurifier_URIScheme_https extends HTMLPurifier_URIScheme_http
+{
+    /**
+     * @type int
+     */
+    public $default_port = 443;
+    /**
+     * @type bool
+     */
+    public $secure = true;
+}
+
+
+
+
+
+// VERY RELAXED! Shouldn't cause problems, not even Firefox checks if the
+// email is valid, but be careful!
+
+/**
+ * Validates mailto (for E-mail) according to RFC 2368
+ * @todo Validate the email address
+ * @todo Filter allowed query parameters
+ */
+
+class HTMLPurifier_URIScheme_mailto extends HTMLPurifier_URIScheme
+{
+    /**
+     * @type bool
+     */
+    public $browsable = false;
+
+    /**
+     * @type bool
+     */
+    public $may_omit_host = true;
+
+    /**
+     * @param HTMLPurifier_URI $uri
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool
+     */
+    public function doValidate(&$uri, $config, $context)
+    {
+        $uri->userinfo = null;
+        $uri->host     = null;
+        $uri->port     = null;
+        // we need to validate path against RFC 2368's addr-spec
+        return true;
+    }
+}
+
+
+
+
+
+/**
+ * Validates news (Usenet) as defined by generic RFC 1738
+ */
+class HTMLPurifier_URIScheme_news extends HTMLPurifier_URIScheme
+{
+    /**
+     * @type bool
+     */
+    public $browsable = false;
+
+    /**
+     * @type bool
+     */
+    public $may_omit_host = true;
+
+    /**
+     * @param HTMLPurifier_URI $uri
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool
+     */
+    public function doValidate(&$uri, $config, $context)
+    {
+        $uri->userinfo = null;
+        $uri->host = null;
+        $uri->port = null;
+        $uri->query = null;
+        // typecode check needed on path
+        return true;
+    }
+}
+
+
+
+
+
+/**
+ * Validates nntp (Network News Transfer Protocol) as defined by generic RFC 1738
+ */
+class HTMLPurifier_URIScheme_nntp extends HTMLPurifier_URIScheme
+{
+    /**
+     * @type int
+     */
+    public $default_port = 119;
+
+    /**
+     * @type bool
+     */
+    public $browsable = false;
+
+    /**
+     * @param HTMLPurifier_URI $uri
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool
+     */
+    public function doValidate(&$uri, $config, $context)
+    {
+        $uri->userinfo = null;
+        $uri->query = null;
+        return true;
+    }
+}
+
+
+
+
+
+/**
+ * Validates tel (for phone numbers).
+ *
+ * The relevant specifications for this protocol are RFC 3966 and RFC 5341,
+ * but this class takes a much simpler approach: we normalize phone
+ * numbers so that they only include (possibly) a leading plus,
+ * and then any number of digits and x'es.
+ */
+
+class HTMLPurifier_URIScheme_tel extends HTMLPurifier_URIScheme
+{
+    /**
+     * @type bool
+     */
+    public $browsable = false;
+
+    /**
+     * @type bool
+     */
+    public $may_omit_host = true;
+
+    /**
+     * @param HTMLPurifier_URI $uri
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return bool
+     */
+    public function doValidate(&$uri, $config, $context)
+    {
+        $uri->userinfo = null;
+        $uri->host     = null;
+        $uri->port     = null;
+
+        // Delete all non-numeric characters, non-x characters
+        // from phone number, EXCEPT for a leading plus sign.
+        $uri->path = preg_replace('/(?!^\+)[^\dx]/', '',
+                     // Normalize e(x)tension to lower-case
+                     str_replace('X', 'x', $uri->path));
+
+        return true;
+    }
+}
+
+
+
+
+
+/**
+ * Performs safe variable parsing based on types which can be used by
+ * users. This may not be able to represent all possible data inputs,
+ * however.
+ */
+class HTMLPurifier_VarParser_Flexible extends HTMLPurifier_VarParser
+{
+    /**
+     * @param mixed $var
+     * @param int $type
+     * @param bool $allow_null
+     * @return array|bool|float|int|mixed|null|string
+     * @throws HTMLPurifier_VarParserException
+     */
+    protected function parseImplementation($var, $type, $allow_null)
+    {
+        if ($allow_null && $var === null) {
+            return null;
+        }
+        switch ($type) {
+            // Note: if code "breaks" from the switch, it triggers a generic
+            // exception to be thrown. Specific errors can be specifically
+            // done here.
+            case self::C_MIXED:
+            case self::ISTRING:
+            case self::C_STRING:
+            case self::TEXT:
+            case self::ITEXT:
+                return $var;
+            case self::C_INT:
+                if (is_string($var) && ctype_digit($var)) {
+                    $var = (int)$var;
+                }
+                return $var;
+            case self::C_FLOAT:
+                if ((is_string($var) && is_numeric($var)) || is_int($var)) {
+                    $var = (float)$var;
+                }
+                return $var;
+            case self::C_BOOL:
+                if (is_int($var) && ($var === 0 || $var === 1)) {
+                    $var = (bool)$var;
+                } elseif (is_string($var)) {
+                    if ($var == 'on' || $var == 'true' || $var == '1') {
+                        $var = true;
+                    } elseif ($var == 'off' || $var == 'false' || $var == '0') {
+                        $var = false;
+                    } else {
+                        throw new HTMLPurifier_VarParserException("Unrecognized value '$var' for $type");
+                    }
+                }
+                return $var;
+            case self::ALIST:
+            case self::HASH:
+            case self::LOOKUP:
+                if (is_string($var)) {
+                    // special case: technically, this is an array with
+                    // a single empty string item, but having an empty
+                    // array is more intuitive
+                    if ($var == '') {
+                        return array();
+                    }
+                    if (strpos($var, "\n") === false && strpos($var, "\r") === false) {
+                        // simplistic string to array method that only works
+                        // for simple lists of tag names or alphanumeric characters
+                        $var = explode(',', $var);
+                    } else {
+                        $var = preg_split('/(,|[\n\r]+)/', $var);
+                    }
+                    // remove spaces
+                    foreach ($var as $i => $j) {
+                        $var[$i] = trim($j);
+                    }
+                    if ($type === self::HASH) {
+                        // key:value,key2:value2
+                        $nvar = array();
+                        foreach ($var as $keypair) {
+                            $c = explode(':', $keypair, 2);
+                            if (!isset($c[1])) {
+                                continue;
+                            }
+                            $nvar[trim($c[0])] = trim($c[1]);
+                        }
+                        $var = $nvar;
+                    }
+                }
+                if (!is_array($var)) {
+                    break;
+                }
+                $keys = array_keys($var);
+                if ($keys === array_keys($keys)) {
+                    if ($type == self::ALIST) {
+                        return $var;
+                    } elseif ($type == self::LOOKUP) {
+                        $new = array();
+                        foreach ($var as $key) {
+                            $new[$key] = true;
+                        }
+                        return $new;
+                    } else {
+                        break;
+                    }
+                }
+                if ($type === self::ALIST) {
+                    trigger_error("Array list did not have consecutive integer indexes", E_USER_WARNING);
+                    return array_values($var);
+                }
+                if ($type === self::LOOKUP) {
+                    foreach ($var as $key => $value) {
+                        if ($value !== true) {
+                            trigger_error(
+                                "Lookup array has non-true value at key '$key'; " .
+                                "maybe your input array was not indexed numerically",
+                                E_USER_WARNING
+                            );
+                        }
+                        $var[$key] = true;
+                    }
+                }
+                return $var;
+            default:
+                $this->errorInconsistent(__CLASS__, $type);
+        }
+        $this->errorGeneric($var, $type);
+    }
+}
+
+
+
+
+
+/**
+ * This variable parser uses PHP's internal code engine. Because it does
+ * this, it can represent all inputs; however, it is dangerous and cannot
+ * be used by users.
+ */
+class HTMLPurifier_VarParser_Native extends HTMLPurifier_VarParser
+{
+
+    /**
+     * @param mixed $var
+     * @param int $type
+     * @param bool $allow_null
+     * @return null|string
+     */
+    protected function parseImplementation($var, $type, $allow_null)
+    {
+        return $this->evalExpression($var);
+    }
+
+    /**
+     * @param string $expr
+     * @return mixed
+     * @throws HTMLPurifier_VarParserException
+     */
+    protected function evalExpression($expr)
+    {
+        $var = null;
+        $result = eval("\$var = $expr;");
+        if ($result === false) {
+            throw new HTMLPurifier_VarParserException("Fatal error in evaluated code");
+        }
+        return $var;
+    }
+}
+
+
+
diff --git a/hesk/inc/htmlpurifier/HeskHTMLPurifier.php b/hesk/inc/htmlpurifier/HeskHTMLPurifier.php
new file mode 100644
index 0000000..018cc1e
--- /dev/null
+++ b/hesk/inc/htmlpurifier/HeskHTMLPurifier.php
@@ -0,0 +1,66 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+require(HESK_PATH . 'inc/htmlpurifier/HTMLPurifier.standalone.php');
+
+class HeskHTMLPurifier extends HTMLPurifier
+{
+    private $allowIframes;
+    private $cacheDir;
+
+    public function __construct($cacheDir = 'cache', $allowIframes = 1)
+    {
+        $this->allowIframes = $allowIframes;
+        $this->cacheDir = $this->setupCacheDir($cacheDir);
+    }
+
+    public function heskPurify($content)
+    {
+        $config = HTMLPurifier_Config::createDefault();
+        $config->set('Attr.AllowedRel', array('follow', 'referrer', 'nofollow', 'noreferrer') );
+        $config->set('Attr.AllowedFrameTargets', array('_blank', '_self', '_parent', '_top') );
+        $config->set('Cache.SerializerPath', $this->cacheDir);
+        $config->set('URI.AllowedSchemes', array(
+                'http' => true,
+                'https' => true,
+                'mailto' => true,
+                'ftp' => true,
+                'nntp' => true,
+                'news' => true,
+                'tel' => true,
+                'data' => true,
+            )
+        );
+
+        if ($this->allowIframes)
+        {
+            require(HESK_PATH . 'inc/htmlpurifier/custom/heskIframe.php');
+            $config->set('Filter.Custom', array(new HTMLPurifier_Filter_HeskIframe()));
+        }
+
+        $purifier = new HTMLPurifier($config);
+        return $purifier->purify($content);
+    }
+
+    private function setupCacheDir($cache_dir)
+    {
+        $cache_dir = dirname(dirname(dirname(__FILE__))).'/'.$cache_dir.'/hp';
+
+        if (is_dir($cache_dir) || ( @mkdir($cache_dir, 0777) && is_writable($cache_dir) ) )
+        {
+            return $cache_dir;
+        }
+
+        return null;
+    }
+}
diff --git a/hesk/inc/htmlpurifier/custom/heskIframe.php b/hesk/inc/htmlpurifier/custom/heskIframe.php
new file mode 100644
index 0000000..2ea9b5e
--- /dev/null
+++ b/hesk/inc/htmlpurifier/custom/heskIframe.php
@@ -0,0 +1,71 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/**
+ * Based on: http://sachachua.com/blog/2011/08/drupal-html-purifier-embedding-iframes-youtube/
+ * Iframe filter that does some primitive whitelisting in a somewhat recognizable and tweakable way
+ */
+class HTMLPurifier_Filter_HeskIframe extends HTMLPurifier_Filter
+{
+    public $name = 'HeskIframe';
+
+    /**
+     *
+     * @param string $html
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return string
+     */
+    public function preFilter($html, $config, $context)
+    {
+        $html = preg_replace('#<iframe#i', '<img class="HeskIframe"', $html);
+        $html = preg_replace('#</iframe>#i', '</img>', $html);
+        return $html;
+    }
+
+    /**
+     *
+     * @param string $html
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return string
+     */
+    public function postFilter($html, $config, $context)
+    {
+        $post_regex = '#<img class="HeskIframe"([^>]+?)/?>#';
+        return preg_replace_callback($post_regex, array($this, 'postFilterCallback'), $html);
+    }
+
+    /**
+     *
+     * @param array $matches
+     * @return string
+     */
+    protected function postFilterCallback($matches)
+    {
+        // Domain Whitelist
+        $youTubeMatch = preg_match('#src="https?://www.youtube(-nocookie)?.com/#i', $matches[1]);
+        $vimeoMatch = preg_match('#src="https?://player.vimeo.com/#i', $matches[1]);
+        if ($youTubeMatch || $vimeoMatch) {
+            $extra = ' frameborder="0"';
+            if ($youTubeMatch) {
+                $extra .= ' allowfullscreen';
+            } elseif ($vimeoMatch) {
+                $extra .= ' webkitAllowFullScreen mozallowfullscreen allowFullScreen';
+            }
+            return '<iframe ' . $matches[1] . $extra . '></iframe>';
+        } else {
+            return '';
+        }
+    }
+}
diff --git a/hesk/inc/htmlpurifier/custom/index.htm b/hesk/inc/htmlpurifier/custom/index.htm
new file mode 100644
index 0000000..d79f2c9
--- /dev/null
+++ b/hesk/inc/htmlpurifier/custom/index.htm
@@ -0,0 +1,8 @@
+<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
+<HTML><HEAD>
+<TITLE>403 Forbidden</TITLE>
+</HEAD><BODY>
+<H1>Forbidden</H1>
+You don't have permission to access this folder.<P>
+<hr />
+</BODY></HTML>
\ No newline at end of file
diff --git a/hesk/inc/htmlpurifier/index.htm b/hesk/inc/htmlpurifier/index.htm
new file mode 100644
index 0000000..d79f2c9
--- /dev/null
+++ b/hesk/inc/htmlpurifier/index.htm
@@ -0,0 +1,8 @@
+<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
+<HTML><HEAD>
+<TITLE>403 Forbidden</TITLE>
+</HEAD><BODY>
+<H1>Forbidden</H1>
+You don't have permission to access this folder.<P>
+<hr />
+</BODY></HTML>
\ No newline at end of file
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/Builder/ConfigSchema.php b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/Builder/ConfigSchema.php
new file mode 100644
index 0000000..1174575
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/Builder/ConfigSchema.php
@@ -0,0 +1,48 @@
+<?php
+
+/**
+ * Converts HTMLPurifier_ConfigSchema_Interchange to our runtime
+ * representation used to perform checks on user configuration.
+ */
+class HTMLPurifier_ConfigSchema_Builder_ConfigSchema
+{
+
+    /**
+     * @param HTMLPurifier_ConfigSchema_Interchange $interchange
+     * @return HTMLPurifier_ConfigSchema
+     */
+    public function build($interchange)
+    {
+        $schema = new HTMLPurifier_ConfigSchema();
+        foreach ($interchange->directives as $d) {
+            $schema->add(
+                $d->id->key,
+                $d->default,
+                $d->type,
+                $d->typeAllowsNull
+            );
+            if ($d->allowed !== null) {
+                $schema->addAllowedValues(
+                    $d->id->key,
+                    $d->allowed
+                );
+            }
+            foreach ($d->aliases as $alias) {
+                $schema->addAlias(
+                    $alias->key,
+                    $d->id->key
+                );
+            }
+            if ($d->valueAliases !== null) {
+                $schema->addValueAliases(
+                    $d->id->key,
+                    $d->valueAliases
+                );
+            }
+        }
+        $schema->postProcess();
+        return $schema;
+    }
+}
+
+// vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/Builder/Xml.php b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/Builder/Xml.php
new file mode 100644
index 0000000..0d00bf1
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/Builder/Xml.php
@@ -0,0 +1,144 @@
+<?php
+
+/**
+ * Converts HTMLPurifier_ConfigSchema_Interchange to an XML format,
+ * which can be further processed to generate documentation.
+ */
+class HTMLPurifier_ConfigSchema_Builder_Xml extends XMLWriter
+{
+
+    /**
+     * @type HTMLPurifier_ConfigSchema_Interchange
+     */
+    protected $interchange;
+
+    /**
+     * @type string
+     */
+    private $namespace;
+
+    /**
+     * @param string $html
+     */
+    protected function writeHTMLDiv($html)
+    {
+        $this->startElement('div');
+
+        $purifier = HTMLPurifier::getInstance();
+        $html = $purifier->purify($html);
+        $this->writeAttribute('xmlns', 'http://www.w3.org/1999/xhtml');
+        $this->writeRaw($html);
+
+        $this->endElement(); // div
+    }
+
+    /**
+     * @param mixed $var
+     * @return string
+     */
+    protected function export($var)
+    {
+        if ($var === array()) {
+            return 'array()';
+        }
+        return var_export($var, true);
+    }
+
+    /**
+     * @param HTMLPurifier_ConfigSchema_Interchange $interchange
+     */
+    public function build($interchange)
+    {
+        // global access, only use as last resort
+        $this->interchange = $interchange;
+
+        $this->setIndent(true);
+        $this->startDocument('1.0', 'UTF-8');
+        $this->startElement('configdoc');
+        $this->writeElement('title', $interchange->name);
+
+        foreach ($interchange->directives as $directive) {
+            $this->buildDirective($directive);
+        }
+
+        if ($this->namespace) {
+            $this->endElement();
+        } // namespace
+
+        $this->endElement(); // configdoc
+        $this->flush();
+    }
+
+    /**
+     * @param HTMLPurifier_ConfigSchema_Interchange_Directive $directive
+     */
+    public function buildDirective($directive)
+    {
+        // Kludge, although I suppose having a notion of a "root namespace"
+        // certainly makes things look nicer when documentation is built.
+        // Depends on things being sorted.
+        if (!$this->namespace || $this->namespace !== $directive->id->getRootNamespace()) {
+            if ($this->namespace) {
+                $this->endElement();
+            } // namespace
+            $this->namespace = $directive->id->getRootNamespace();
+            $this->startElement('namespace');
+            $this->writeAttribute('id', $this->namespace);
+            $this->writeElement('name', $this->namespace);
+        }
+
+        $this->startElement('directive');
+        $this->writeAttribute('id', $directive->id->toString());
+
+        $this->writeElement('name', $directive->id->getDirective());
+
+        $this->startElement('aliases');
+        foreach ($directive->aliases as $alias) {
+            $this->writeElement('alias', $alias->toString());
+        }
+        $this->endElement(); // aliases
+
+        $this->startElement('constraints');
+        if ($directive->version) {
+            $this->writeElement('version', $directive->version);
+        }
+        $this->startElement('type');
+        if ($directive->typeAllowsNull) {
+            $this->writeAttribute('allow-null', 'yes');
+        }
+        $this->text($directive->type);
+        $this->endElement(); // type
+        if ($directive->allowed) {
+            $this->startElement('allowed');
+            foreach ($directive->allowed as $value => $x) {
+                $this->writeElement('value', $value);
+            }
+            $this->endElement(); // allowed
+        }
+        $this->writeElement('default', $this->export($directive->default));
+        $this->writeAttribute('xml:space', 'preserve');
+        if ($directive->external) {
+            $this->startElement('external');
+            foreach ($directive->external as $project) {
+                $this->writeElement('project', $project);
+            }
+            $this->endElement();
+        }
+        $this->endElement(); // constraints
+
+        if ($directive->deprecatedVersion) {
+            $this->startElement('deprecated');
+            $this->writeElement('version', $directive->deprecatedVersion);
+            $this->writeElement('use', $directive->deprecatedUse->toString());
+            $this->endElement(); // deprecated
+        }
+
+        $this->startElement('description');
+        $this->writeHTMLDiv($directive->description);
+        $this->endElement(); // description
+
+        $this->endElement(); // directive
+    }
+}
+
+// vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/Exception.php b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/Exception.php
new file mode 100644
index 0000000..1abdcfc
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/Exception.php
@@ -0,0 +1,11 @@
+<?php
+
+/**
+ * Exceptions related to configuration schema
+ */
+class HTMLPurifier_ConfigSchema_Exception extends HTMLPurifier_Exception
+{
+
+}
+
+// vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/Interchange.php b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/Interchange.php
new file mode 100644
index 0000000..c094fa0
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/Interchange.php
@@ -0,0 +1,47 @@
+<?php
+
+/**
+ * Generic schema interchange format that can be converted to a runtime
+ * representation (HTMLPurifier_ConfigSchema) or HTML documentation. Members
+ * are completely validated.
+ */
+class HTMLPurifier_ConfigSchema_Interchange
+{
+
+    /**
+     * Name of the application this schema is describing.
+     * @type string
+     */
+    public $name;
+
+    /**
+     * Array of Directive ID => array(directive info)
+     * @type HTMLPurifier_ConfigSchema_Interchange_Directive[]
+     */
+    public $directives = array();
+
+    /**
+     * Adds a directive array to $directives
+     * @param HTMLPurifier_ConfigSchema_Interchange_Directive $directive
+     * @throws HTMLPurifier_ConfigSchema_Exception
+     */
+    public function addDirective($directive)
+    {
+        if (isset($this->directives[$i = $directive->id->toString()])) {
+            throw new HTMLPurifier_ConfigSchema_Exception("Cannot redefine directive '$i'");
+        }
+        $this->directives[$i] = $directive;
+    }
+
+    /**
+     * Convenience function to perform standard validation. Throws exception
+     * on failed validation.
+     */
+    public function validate()
+    {
+        $validator = new HTMLPurifier_ConfigSchema_Validator();
+        return $validator->validate($this);
+    }
+}
+
+// vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/Interchange/Directive.php b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/Interchange/Directive.php
new file mode 100644
index 0000000..4c39c5c
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/Interchange/Directive.php
@@ -0,0 +1,89 @@
+<?php
+
+/**
+ * Interchange component class describing configuration directives.
+ */
+class HTMLPurifier_ConfigSchema_Interchange_Directive
+{
+
+    /**
+     * ID of directive.
+     * @type HTMLPurifier_ConfigSchema_Interchange_Id
+     */
+    public $id;
+
+    /**
+     * Type, e.g. 'integer' or 'istring'.
+     * @type string
+     */
+    public $type;
+
+    /**
+     * Default value, e.g. 3 or 'DefaultVal'.
+     * @type mixed
+     */
+    public $default;
+
+    /**
+     * HTML description.
+     * @type string
+     */
+    public $description;
+
+    /**
+     * Whether or not null is allowed as a value.
+     * @type bool
+     */
+    public $typeAllowsNull = false;
+
+    /**
+     * Lookup table of allowed scalar values.
+     * e.g. array('allowed' => true).
+     * Null if all values are allowed.
+     * @type array
+     */
+    public $allowed;
+
+    /**
+     * List of aliases for the directive.
+     * e.g. array(new HTMLPurifier_ConfigSchema_Interchange_Id('Ns', 'Dir'))).
+     * @type HTMLPurifier_ConfigSchema_Interchange_Id[]
+     */
+    public $aliases = array();
+
+    /**
+     * Hash of value aliases, e.g. array('alt' => 'real'). Null if value
+     * aliasing is disabled (necessary for non-scalar types).
+     * @type array
+     */
+    public $valueAliases;
+
+    /**
+     * Version of HTML Purifier the directive was introduced, e.g. '1.3.1'.
+     * Null if the directive has always existed.
+     * @type string
+     */
+    public $version;
+
+    /**
+     * ID of directive that supercedes this old directive.
+     * Null if not deprecated.
+     * @type HTMLPurifier_ConfigSchema_Interchange_Id
+     */
+    public $deprecatedUse;
+
+    /**
+     * Version of HTML Purifier this directive was deprecated. Null if not
+     * deprecated.
+     * @type string
+     */
+    public $deprecatedVersion;
+
+    /**
+     * List of external projects this directive depends on, e.g. array('CSSTidy').
+     * @type array
+     */
+    public $external = array();
+}
+
+// vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/Interchange/Id.php b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/Interchange/Id.php
new file mode 100644
index 0000000..3ee8171
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/Interchange/Id.php
@@ -0,0 +1,58 @@
+<?php
+
+/**
+ * Represents a directive ID in the interchange format.
+ */
+class HTMLPurifier_ConfigSchema_Interchange_Id
+{
+
+    /**
+     * @type string
+     */
+    public $key;
+
+    /**
+     * @param string $key
+     */
+    public function __construct($key)
+    {
+        $this->key = $key;
+    }
+
+    /**
+     * @return string
+     * @warning This is NOT magic, to ensure that people don't abuse SPL and
+     *          cause problems for PHP 5.0 support.
+     */
+    public function toString()
+    {
+        return $this->key;
+    }
+
+    /**
+     * @return string
+     */
+    public function getRootNamespace()
+    {
+        return substr($this->key, 0, strpos($this->key, "."));
+    }
+
+    /**
+     * @return string
+     */
+    public function getDirective()
+    {
+        return substr($this->key, strpos($this->key, ".") + 1);
+    }
+
+    /**
+     * @param string $id
+     * @return HTMLPurifier_ConfigSchema_Interchange_Id
+     */
+    public static function make($id)
+    {
+        return new HTMLPurifier_ConfigSchema_Interchange_Id($id);
+    }
+}
+
+// vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/InterchangeBuilder.php b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/InterchangeBuilder.php
new file mode 100644
index 0000000..fe9b326
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/InterchangeBuilder.php
@@ -0,0 +1,226 @@
+<?php
+
+class HTMLPurifier_ConfigSchema_InterchangeBuilder
+{
+
+    /**
+     * Used for processing DEFAULT, nothing else.
+     * @type HTMLPurifier_VarParser
+     */
+    protected $varParser;
+
+    /**
+     * @param HTMLPurifier_VarParser $varParser
+     */
+    public function __construct($varParser = null)
+    {
+        $this->varParser = $varParser ? $varParser : new HTMLPurifier_VarParser_Native();
+    }
+
+    /**
+     * @param string $dir
+     * @return HTMLPurifier_ConfigSchema_Interchange
+     */
+    public static function buildFromDirectory($dir = null)
+    {
+        $builder = new HTMLPurifier_ConfigSchema_InterchangeBuilder();
+        $interchange = new HTMLPurifier_ConfigSchema_Interchange();
+        return $builder->buildDir($interchange, $dir);
+    }
+
+    /**
+     * @param HTMLPurifier_ConfigSchema_Interchange $interchange
+     * @param string $dir
+     * @return HTMLPurifier_ConfigSchema_Interchange
+     */
+    public function buildDir($interchange, $dir = null)
+    {
+        if (!$dir) {
+            $dir = HTMLPURIFIER_PREFIX . '/HTMLPurifier/ConfigSchema/schema';
+        }
+        if (file_exists($dir . '/info.ini')) {
+            $info = parse_ini_file($dir . '/info.ini');
+            $interchange->name = $info['name'];
+        }
+
+        $files = array();
+        $dh = opendir($dir);
+        while (false !== ($file = readdir($dh))) {
+            if (!$file || $file[0] == '.' || strrchr($file, '.') !== '.txt') {
+                continue;
+            }
+            $files[] = $file;
+        }
+        closedir($dh);
+
+        sort($files);
+        foreach ($files as $file) {
+            $this->buildFile($interchange, $dir . '/' . $file);
+        }
+        return $interchange;
+    }
+
+    /**
+     * @param HTMLPurifier_ConfigSchema_Interchange $interchange
+     * @param string $file
+     */
+    public function buildFile($interchange, $file)
+    {
+        $parser = new HTMLPurifier_StringHashParser();
+        $this->build(
+            $interchange,
+            new HTMLPurifier_StringHash($parser->parseFile($file))
+        );
+    }
+
+    /**
+     * Builds an interchange object based on a hash.
+     * @param HTMLPurifier_ConfigSchema_Interchange $interchange HTMLPurifier_ConfigSchema_Interchange object to build
+     * @param HTMLPurifier_StringHash $hash source data
+     * @throws HTMLPurifier_ConfigSchema_Exception
+     */
+    public function build($interchange, $hash)
+    {
+        if (!$hash instanceof HTMLPurifier_StringHash) {
+            $hash = new HTMLPurifier_StringHash($hash);
+        }
+        if (!isset($hash['ID'])) {
+            throw new HTMLPurifier_ConfigSchema_Exception('Hash does not have any ID');
+        }
+        if (strpos($hash['ID'], '.') === false) {
+            if (count($hash) == 2 && isset($hash['DESCRIPTION'])) {
+                $hash->offsetGet('DESCRIPTION'); // prevent complaining
+            } else {
+                throw new HTMLPurifier_ConfigSchema_Exception('All directives must have a namespace');
+            }
+        } else {
+            $this->buildDirective($interchange, $hash);
+        }
+        $this->_findUnused($hash);
+    }
+
+    /**
+     * @param HTMLPurifier_ConfigSchema_Interchange $interchange
+     * @param HTMLPurifier_StringHash $hash
+     * @throws HTMLPurifier_ConfigSchema_Exception
+     */
+    public function buildDirective($interchange, $hash)
+    {
+        $directive = new HTMLPurifier_ConfigSchema_Interchange_Directive();
+
+        // These are required elements:
+        $directive->id = $this->id($hash->offsetGet('ID'));
+        $id = $directive->id->toString(); // convenience
+
+        if (isset($hash['TYPE'])) {
+            $type = explode('/', $hash->offsetGet('TYPE'));
+            if (isset($type[1])) {
+                $directive->typeAllowsNull = true;
+            }
+            $directive->type = $type[0];
+        } else {
+            throw new HTMLPurifier_ConfigSchema_Exception("TYPE in directive hash '$id' not defined");
+        }
+
+        if (isset($hash['DEFAULT'])) {
+            try {
+                $directive->default = $this->varParser->parse(
+                    $hash->offsetGet('DEFAULT'),
+                    $directive->type,
+                    $directive->typeAllowsNull
+                );
+            } catch (HTMLPurifier_VarParserException $e) {
+                throw new HTMLPurifier_ConfigSchema_Exception($e->getMessage() . " in DEFAULT in directive hash '$id'");
+            }
+        }
+
+        if (isset($hash['DESCRIPTION'])) {
+            $directive->description = $hash->offsetGet('DESCRIPTION');
+        }
+
+        if (isset($hash['ALLOWED'])) {
+            $directive->allowed = $this->lookup($this->evalArray($hash->offsetGet('ALLOWED')));
+        }
+
+        if (isset($hash['VALUE-ALIASES'])) {
+            $directive->valueAliases = $this->evalArray($hash->offsetGet('VALUE-ALIASES'));
+        }
+
+        if (isset($hash['ALIASES'])) {
+            $raw_aliases = trim($hash->offsetGet('ALIASES'));
+            $aliases = preg_split('/\s*,\s*/', $raw_aliases);
+            foreach ($aliases as $alias) {
+                $directive->aliases[] = $this->id($alias);
+            }
+        }
+
+        if (isset($hash['VERSION'])) {
+            $directive->version = $hash->offsetGet('VERSION');
+        }
+
+        if (isset($hash['DEPRECATED-USE'])) {
+            $directive->deprecatedUse = $this->id($hash->offsetGet('DEPRECATED-USE'));
+        }
+
+        if (isset($hash['DEPRECATED-VERSION'])) {
+            $directive->deprecatedVersion = $hash->offsetGet('DEPRECATED-VERSION');
+        }
+
+        if (isset($hash['EXTERNAL'])) {
+            $directive->external = preg_split('/\s*,\s*/', trim($hash->offsetGet('EXTERNAL')));
+        }
+
+        $interchange->addDirective($directive);
+    }
+
+    /**
+     * Evaluates an array PHP code string without array() wrapper
+     * @param string $contents
+     */
+    protected function evalArray($contents)
+    {
+        return eval('return array(' . $contents . ');');
+    }
+
+    /**
+     * Converts an array list into a lookup array.
+     * @param array $array
+     * @return array
+     */
+    protected function lookup($array)
+    {
+        $ret = array();
+        foreach ($array as $val) {
+            $ret[$val] = true;
+        }
+        return $ret;
+    }
+
+    /**
+     * Convenience function that creates an HTMLPurifier_ConfigSchema_Interchange_Id
+     * object based on a string Id.
+     * @param string $id
+     * @return HTMLPurifier_ConfigSchema_Interchange_Id
+     */
+    protected function id($id)
+    {
+        return HTMLPurifier_ConfigSchema_Interchange_Id::make($id);
+    }
+
+    /**
+     * Triggers errors for any unused keys passed in the hash; such keys
+     * may indicate typos, missing values, etc.
+     * @param HTMLPurifier_StringHash $hash Hash to check.
+     */
+    protected function _findUnused($hash)
+    {
+        $accessed = $hash->getAccessed();
+        foreach ($hash as $k => $v) {
+            if (!isset($accessed[$k])) {
+                trigger_error("String hash key '$k' not used by builder", E_USER_NOTICE);
+            }
+        }
+    }
+}
+
+// vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/Validator.php b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/Validator.php
new file mode 100644
index 0000000..9f14444
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/Validator.php
@@ -0,0 +1,248 @@
+<?php
+
+/**
+ * Performs validations on HTMLPurifier_ConfigSchema_Interchange
+ *
+ * @note If you see '// handled by InterchangeBuilder', that means a
+ *       design decision in that class would prevent this validation from
+ *       ever being necessary. We have them anyway, however, for
+ *       redundancy.
+ */
+class HTMLPurifier_ConfigSchema_Validator
+{
+
+    /**
+     * @type HTMLPurifier_ConfigSchema_Interchange
+     */
+    protected $interchange;
+
+    /**
+     * @type array
+     */
+    protected $aliases;
+
+    /**
+     * Context-stack to provide easy to read error messages.
+     * @type array
+     */
+    protected $context = array();
+
+    /**
+     * to test default's type.
+     * @type HTMLPurifier_VarParser
+     */
+    protected $parser;
+
+    public function __construct()
+    {
+        $this->parser = new HTMLPurifier_VarParser();
+    }
+
+    /**
+     * Validates a fully-formed interchange object.
+     * @param HTMLPurifier_ConfigSchema_Interchange $interchange
+     * @return bool
+     */
+    public function validate($interchange)
+    {
+        $this->interchange = $interchange;
+        $this->aliases = array();
+        // PHP is a bit lax with integer <=> string conversions in
+        // arrays, so we don't use the identical !== comparison
+        foreach ($interchange->directives as $i => $directive) {
+            $id = $directive->id->toString();
+            if ($i != $id) {
+                $this->error(false, "Integrity violation: key '$i' does not match internal id '$id'");
+            }
+            $this->validateDirective($directive);
+        }
+        return true;
+    }
+
+    /**
+     * Validates a HTMLPurifier_ConfigSchema_Interchange_Id object.
+     * @param HTMLPurifier_ConfigSchema_Interchange_Id $id
+     */
+    public function validateId($id)
+    {
+        $id_string = $id->toString();
+        $this->context[] = "id '$id_string'";
+        if (!$id instanceof HTMLPurifier_ConfigSchema_Interchange_Id) {
+            // handled by InterchangeBuilder
+            $this->error(false, 'is not an instance of HTMLPurifier_ConfigSchema_Interchange_Id');
+        }
+        // keys are now unconstrained (we might want to narrow down to A-Za-z0-9.)
+        // we probably should check that it has at least one namespace
+        $this->with($id, 'key')
+            ->assertNotEmpty()
+            ->assertIsString(); // implicit assertIsString handled by InterchangeBuilder
+        array_pop($this->context);
+    }
+
+    /**
+     * Validates a HTMLPurifier_ConfigSchema_Interchange_Directive object.
+     * @param HTMLPurifier_ConfigSchema_Interchange_Directive $d
+     */
+    public function validateDirective($d)
+    {
+        $id = $d->id->toString();
+        $this->context[] = "directive '$id'";
+        $this->validateId($d->id);
+
+        $this->with($d, 'description')
+            ->assertNotEmpty();
+
+        // BEGIN - handled by InterchangeBuilder
+        $this->with($d, 'type')
+            ->assertNotEmpty();
+        $this->with($d, 'typeAllowsNull')
+            ->assertIsBool();
+        try {
+            // This also tests validity of $d->type
+            $this->parser->parse($d->default, $d->type, $d->typeAllowsNull);
+        } catch (HTMLPurifier_VarParserException $e) {
+            $this->error('default', 'had error: ' . $e->getMessage());
+        }
+        // END - handled by InterchangeBuilder
+
+        if (!is_null($d->allowed) || !empty($d->valueAliases)) {
+            // allowed and valueAliases require that we be dealing with
+            // strings, so check for that early.
+            $d_int = HTMLPurifier_VarParser::$types[$d->type];
+            if (!isset(HTMLPurifier_VarParser::$stringTypes[$d_int])) {
+                $this->error('type', 'must be a string type when used with allowed or value aliases');
+            }
+        }
+
+        $this->validateDirectiveAllowed($d);
+        $this->validateDirectiveValueAliases($d);
+        $this->validateDirectiveAliases($d);
+
+        array_pop($this->context);
+    }
+
+    /**
+     * Extra validation if $allowed member variable of
+     * HTMLPurifier_ConfigSchema_Interchange_Directive is defined.
+     * @param HTMLPurifier_ConfigSchema_Interchange_Directive $d
+     */
+    public function validateDirectiveAllowed($d)
+    {
+        if (is_null($d->allowed)) {
+            return;
+        }
+        $this->with($d, 'allowed')
+            ->assertNotEmpty()
+            ->assertIsLookup(); // handled by InterchangeBuilder
+        if (is_string($d->default) && !isset($d->allowed[$d->default])) {
+            $this->error('default', 'must be an allowed value');
+        }
+        $this->context[] = 'allowed';
+        foreach ($d->allowed as $val => $x) {
+            if (!is_string($val)) {
+                $this->error("value $val", 'must be a string');
+            }
+        }
+        array_pop($this->context);
+    }
+
+    /**
+     * Extra validation if $valueAliases member variable of
+     * HTMLPurifier_ConfigSchema_Interchange_Directive is defined.
+     * @param HTMLPurifier_ConfigSchema_Interchange_Directive $d
+     */
+    public function validateDirectiveValueAliases($d)
+    {
+        if (is_null($d->valueAliases)) {
+            return;
+        }
+        $this->with($d, 'valueAliases')
+            ->assertIsArray(); // handled by InterchangeBuilder
+        $this->context[] = 'valueAliases';
+        foreach ($d->valueAliases as $alias => $real) {
+            if (!is_string($alias)) {
+                $this->error("alias $alias", 'must be a string');
+            }
+            if (!is_string($real)) {
+                $this->error("alias target $real from alias '$alias'", 'must be a string');
+            }
+            if ($alias === $real) {
+                $this->error("alias '$alias'", "must not be an alias to itself");
+            }
+        }
+        if (!is_null($d->allowed)) {
+            foreach ($d->valueAliases as $alias => $real) {
+                if (isset($d->allowed[$alias])) {
+                    $this->error("alias '$alias'", 'must not be an allowed value');
+                } elseif (!isset($d->allowed[$real])) {
+                    $this->error("alias '$alias'", 'must be an alias to an allowed value');
+                }
+            }
+        }
+        array_pop($this->context);
+    }
+
+    /**
+     * Extra validation if $aliases member variable of
+     * HTMLPurifier_ConfigSchema_Interchange_Directive is defined.
+     * @param HTMLPurifier_ConfigSchema_Interchange_Directive $d
+     */
+    public function validateDirectiveAliases($d)
+    {
+        $this->with($d, 'aliases')
+            ->assertIsArray(); // handled by InterchangeBuilder
+        $this->context[] = 'aliases';
+        foreach ($d->aliases as $alias) {
+            $this->validateId($alias);
+            $s = $alias->toString();
+            if (isset($this->interchange->directives[$s])) {
+                $this->error("alias '$s'", 'collides with another directive');
+            }
+            if (isset($this->aliases[$s])) {
+                $other_directive = $this->aliases[$s];
+                $this->error("alias '$s'", "collides with alias for directive '$other_directive'");
+            }
+            $this->aliases[$s] = $d->id->toString();
+        }
+        array_pop($this->context);
+    }
+
+    // protected helper functions
+
+    /**
+     * Convenience function for generating HTMLPurifier_ConfigSchema_ValidatorAtom
+     * for validating simple member variables of objects.
+     * @param $obj
+     * @param $member
+     * @return HTMLPurifier_ConfigSchema_ValidatorAtom
+     */
+    protected function with($obj, $member)
+    {
+        return new HTMLPurifier_ConfigSchema_ValidatorAtom($this->getFormattedContext(), $obj, $member);
+    }
+
+    /**
+     * Emits an error, providing helpful context.
+     * @throws HTMLPurifier_ConfigSchema_Exception
+     */
+    protected function error($target, $msg)
+    {
+        if ($target !== false) {
+            $prefix = ucfirst($target) . ' in ' . $this->getFormattedContext();
+        } else {
+            $prefix = ucfirst($this->getFormattedContext());
+        }
+        throw new HTMLPurifier_ConfigSchema_Exception(trim($prefix . ' ' . $msg));
+    }
+
+    /**
+     * Returns a formatted context string.
+     * @return string
+     */
+    protected function getFormattedContext()
+    {
+        return implode(' in ', array_reverse($this->context));
+    }
+}
+
+// vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/ValidatorAtom.php b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/ValidatorAtom.php
new file mode 100644
index 0000000..a2e0b4a
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/ValidatorAtom.php
@@ -0,0 +1,130 @@
+<?php
+
+/**
+ * Fluent interface for validating the contents of member variables.
+ * This should be immutable. See HTMLPurifier_ConfigSchema_Validator for
+ * use-cases. We name this an 'atom' because it's ONLY for validations that
+ * are independent and usually scalar.
+ */
+class HTMLPurifier_ConfigSchema_ValidatorAtom
+{
+    /**
+     * @type string
+     */
+    protected $context;
+
+    /**
+     * @type object
+     */
+    protected $obj;
+
+    /**
+     * @type string
+     */
+    protected $member;
+
+    /**
+     * @type mixed
+     */
+    protected $contents;
+
+    public function __construct($context, $obj, $member)
+    {
+        $this->context = $context;
+        $this->obj = $obj;
+        $this->member = $member;
+        $this->contents =& $obj->$member;
+    }
+
+    /**
+     * @return HTMLPurifier_ConfigSchema_ValidatorAtom
+     */
+    public function assertIsString()
+    {
+        if (!is_string($this->contents)) {
+            $this->error('must be a string');
+        }
+        return $this;
+    }
+
+    /**
+     * @return HTMLPurifier_ConfigSchema_ValidatorAtom
+     */
+    public function assertIsBool()
+    {
+        if (!is_bool($this->contents)) {
+            $this->error('must be a boolean');
+        }
+        return $this;
+    }
+
+    /**
+     * @return HTMLPurifier_ConfigSchema_ValidatorAtom
+     */
+    public function assertIsArray()
+    {
+        if (!is_array($this->contents)) {
+            $this->error('must be an array');
+        }
+        return $this;
+    }
+
+    /**
+     * @return HTMLPurifier_ConfigSchema_ValidatorAtom
+     */
+    public function assertNotNull()
+    {
+        if ($this->contents === null) {
+            $this->error('must not be null');
+        }
+        return $this;
+    }
+
+    /**
+     * @return HTMLPurifier_ConfigSchema_ValidatorAtom
+     */
+    public function assertAlnum()
+    {
+        $this->assertIsString();
+        if (!ctype_alnum($this->contents)) {
+            $this->error('must be alphanumeric');
+        }
+        return $this;
+    }
+
+    /**
+     * @return HTMLPurifier_ConfigSchema_ValidatorAtom
+     */
+    public function assertNotEmpty()
+    {
+        if (empty($this->contents)) {
+            $this->error('must not be empty');
+        }
+        return $this;
+    }
+
+    /**
+     * @return HTMLPurifier_ConfigSchema_ValidatorAtom
+     */
+    public function assertIsLookup()
+    {
+        $this->assertIsArray();
+        foreach ($this->contents as $v) {
+            if ($v !== true) {
+                $this->error('must be a lookup array');
+            }
+        }
+        return $this;
+    }
+
+    /**
+     * @param string $msg
+     * @throws HTMLPurifier_ConfigSchema_Exception
+     */
+    protected function error($msg)
+    {
+        throw new HTMLPurifier_ConfigSchema_Exception(ucfirst($this->member) . ' in ' . $this->context . ' ' . $msg);
+    }
+}
+
+// vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema.ser b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema.ser
new file mode 100644
index 0000000..47bd259
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema.ser
@@ -0,0 +1 @@
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\ No newline at end of file
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.AllowedClasses.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.AllowedClasses.txt
new file mode 100644
index 0000000..4a42382
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.AllowedClasses.txt
@@ -0,0 +1,8 @@
+Attr.AllowedClasses
+TYPE: lookup/null
+VERSION: 4.0.0
+DEFAULT: null
+--DESCRIPTION--
+List of allowed class values in the class attribute. By default, this is null,
+which means all classes are allowed.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.AllowedFrameTargets.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.AllowedFrameTargets.txt
new file mode 100644
index 0000000..b033eb5
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.AllowedFrameTargets.txt
@@ -0,0 +1,12 @@
+Attr.AllowedFrameTargets
+TYPE: lookup
+DEFAULT: array()
+--DESCRIPTION--
+Lookup table of all allowed link frame targets.  Some commonly used link
+targets include _blank, _self, _parent and _top. Values should be
+lowercase, as validation will be done in a case-sensitive manner despite
+W3C's recommendation. XHTML 1.0 Strict does not permit the target attribute
+so this directive will have no effect in that doctype. XHTML 1.1 does not
+enable the Target module by default, you will have to manually enable it
+(see the module documentation for more details.)
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.AllowedRel.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.AllowedRel.txt
new file mode 100644
index 0000000..ed72a9d
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.AllowedRel.txt
@@ -0,0 +1,9 @@
+Attr.AllowedRel
+TYPE: lookup
+VERSION: 1.6.0
+DEFAULT: array()
+--DESCRIPTION--
+List of allowed forward document relationships in the rel attribute. Common
+values may be nofollow or print. By default, this is empty, meaning that no
+document relationships are allowed.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.AllowedRev.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.AllowedRev.txt
new file mode 100644
index 0000000..1ae672d
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.AllowedRev.txt
@@ -0,0 +1,9 @@
+Attr.AllowedRev
+TYPE: lookup
+VERSION: 1.6.0
+DEFAULT: array()
+--DESCRIPTION--
+List of allowed reverse document relationships in the rev attribute. This
+attribute is a bit of an edge-case; if you don't know what it is for, stay
+away.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.ClassUseCDATA.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.ClassUseCDATA.txt
new file mode 100644
index 0000000..119a9d2
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.ClassUseCDATA.txt
@@ -0,0 +1,19 @@
+Attr.ClassUseCDATA
+TYPE: bool/null
+DEFAULT: null
+VERSION: 4.0.0
+--DESCRIPTION--
+If null, class will auto-detect the doctype and, if matching XHTML 1.1 or
+XHTML 2.0, will use the restrictive NMTOKENS specification of class. Otherwise,
+it will use a relaxed CDATA definition.  If true, the relaxed CDATA definition
+is forced; if false, the NMTOKENS definition is forced.  To get behavior
+of HTML Purifier prior to 4.0.0, set this directive to false.
+
+Some rational behind the auto-detection:
+in previous versions of HTML Purifier, it was assumed that the form of
+class was NMTOKENS, as specified by the XHTML Modularization (representing
+XHTML 1.1 and XHTML 2.0).  The DTDs for HTML 4.01 and XHTML 1.0, however
+specify class as CDATA.  HTML 5 effectively defines it as CDATA, but
+with the additional constraint that each name should be unique (this is not
+explicitly outlined in previous specifications).
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.DefaultImageAlt.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.DefaultImageAlt.txt
new file mode 100644
index 0000000..80b1431
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.DefaultImageAlt.txt
@@ -0,0 +1,11 @@
+Attr.DefaultImageAlt
+TYPE: string/null
+DEFAULT: null
+VERSION: 3.2.0
+--DESCRIPTION--
+This is the content of the alt tag of an image if the user had not
+previously specified an alt attribute.  This applies to all images without
+a valid alt attribute, as opposed to %Attr.DefaultInvalidImageAlt, which
+only applies to invalid images, and overrides in the case of an invalid image.
+Default behavior with null is to use the basename of the src tag for the alt.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.DefaultInvalidImage.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.DefaultInvalidImage.txt
new file mode 100644
index 0000000..c51000d
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.DefaultInvalidImage.txt
@@ -0,0 +1,9 @@
+Attr.DefaultInvalidImage
+TYPE: string
+DEFAULT: ''
+--DESCRIPTION--
+This is the default image an img tag will be pointed to if it does not have
+a valid src attribute.  In future versions, we may allow the image tag to
+be removed completely, but due to design issues, this is not possible right
+now.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.DefaultInvalidImageAlt.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.DefaultInvalidImageAlt.txt
new file mode 100644
index 0000000..c1ec4b0
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.DefaultInvalidImageAlt.txt
@@ -0,0 +1,8 @@
+Attr.DefaultInvalidImageAlt
+TYPE: string
+DEFAULT: 'Invalid image'
+--DESCRIPTION--
+This is the content of the alt tag of an invalid image if the user had not
+previously specified an alt attribute.  It has no effect when the image is
+valid but there was no alt attribute present.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.DefaultTextDir.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.DefaultTextDir.txt
new file mode 100644
index 0000000..f57dcc4
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.DefaultTextDir.txt
@@ -0,0 +1,10 @@
+Attr.DefaultTextDir
+TYPE: string
+DEFAULT: 'ltr'
+--DESCRIPTION--
+Defines the default text direction (ltr or rtl) of the document being
+parsed.  This generally is the same as the value of the dir attribute in
+HTML, or ltr if that is not specified.
+--ALLOWED--
+'ltr', 'rtl'
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.EnableID.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.EnableID.txt
new file mode 100644
index 0000000..9b93a55
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.EnableID.txt
@@ -0,0 +1,16 @@
+Attr.EnableID
+TYPE: bool
+DEFAULT: false
+VERSION: 1.2.0
+--DESCRIPTION--
+Allows the ID attribute in HTML.  This is disabled by default due to the
+fact that without proper configuration user input can easily break the
+validation of a webpage by specifying an ID that is already on the
+surrounding HTML.  If you don't mind throwing caution to the wind, enable
+this directive, but I strongly recommend you also consider blacklisting IDs
+you use (%Attr.IDBlacklist) or prefixing all user supplied IDs
+(%Attr.IDPrefix).  When set to true HTML Purifier reverts to the behavior of
+pre-1.2.0 versions.
+--ALIASES--
+HTML.EnableAttrID
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.ForbiddenClasses.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.ForbiddenClasses.txt
new file mode 100644
index 0000000..fed8954
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.ForbiddenClasses.txt
@@ -0,0 +1,8 @@
+Attr.ForbiddenClasses
+TYPE: lookup
+VERSION: 4.0.0
+DEFAULT: array()
+--DESCRIPTION--
+List of forbidden class values in the class attribute. By default, this is
+empty, which means that no classes are forbidden. See also %Attr.AllowedClasses.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.ID.HTML5.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.ID.HTML5.txt
new file mode 100644
index 0000000..c48e62f
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.ID.HTML5.txt
@@ -0,0 +1,10 @@
+Attr.ID.HTML5
+TYPE: bool/null
+DEFAULT: null
+VERSION: 4.8.0
+--DESCRIPTION--
+In HTML5, restrictions on the format of the id attribute have been significantly
+relaxed, such that any string is valid so long as it contains no spaces and
+is at least one character.  In lieu of a general HTML5 compatibility flag,
+set this configuration directive to true to use the relaxed rules.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.IDBlacklist.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.IDBlacklist.txt
new file mode 100644
index 0000000..52168bb
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.IDBlacklist.txt
@@ -0,0 +1,5 @@
+Attr.IDBlacklist
+TYPE: list
+DEFAULT: array()
+DESCRIPTION: Array of IDs not allowed in the document.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.IDBlacklistRegexp.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.IDBlacklistRegexp.txt
new file mode 100644
index 0000000..7b85043
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.IDBlacklistRegexp.txt
@@ -0,0 +1,9 @@
+Attr.IDBlacklistRegexp
+TYPE: string/null
+VERSION: 1.6.0
+DEFAULT: NULL
+--DESCRIPTION--
+PCRE regular expression to be matched against all IDs. If the expression is
+matches, the ID is rejected. Use this with care: may cause significant
+degradation. ID matching is done after all other validation.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.IDPrefix.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.IDPrefix.txt
new file mode 100644
index 0000000..5781382
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.IDPrefix.txt
@@ -0,0 +1,12 @@
+Attr.IDPrefix
+TYPE: string
+VERSION: 1.2.0
+DEFAULT: ''
+--DESCRIPTION--
+String to prefix to IDs.  If you have no idea what IDs your pages may use,
+you may opt to simply add a prefix to all user-submitted ID attributes so
+that they are still usable, but will not conflict with core page IDs.
+Example: setting the directive to 'user_' will result in a user submitted
+'foo' to become 'user_foo'  Be sure to set %HTML.EnableAttrID to true
+before using this.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.IDPrefixLocal.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.IDPrefixLocal.txt
new file mode 100644
index 0000000..f91fcd6
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Attr.IDPrefixLocal.txt
@@ -0,0 +1,14 @@
+Attr.IDPrefixLocal
+TYPE: string
+VERSION: 1.2.0
+DEFAULT: ''
+--DESCRIPTION--
+Temporary prefix for IDs used in conjunction with %Attr.IDPrefix.  If you
+need to allow multiple sets of user content on web page, you may need to
+have a seperate prefix that changes with each iteration.  This way,
+seperately submitted user content displayed on the same page doesn't
+clobber each other. Ideal values are unique identifiers for the content it
+represents (i.e. the id of the row in the database). Be sure to add a
+seperator (like an underscore) at the end.  Warning: this directive will
+not work unless %Attr.IDPrefix is set to a non-empty value!
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.AutoParagraph.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.AutoParagraph.txt
new file mode 100644
index 0000000..2d7f94e
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.AutoParagraph.txt
@@ -0,0 +1,31 @@
+AutoFormat.AutoParagraph
+TYPE: bool
+VERSION: 2.0.1
+DEFAULT: false
+--DESCRIPTION--
+
+<p>
+  This directive turns on auto-paragraphing, where double newlines are
+  converted in to paragraphs whenever possible. Auto-paragraphing:
+</p>
+<ul>
+  <li>Always applies to inline elements or text in the root node,</li>
+  <li>Applies to inline elements or text with double newlines in nodes
+      that allow paragraph tags,</li>
+  <li>Applies to double newlines in paragraph tags</li>
+</ul>
+<p>
+  <code>p</code> tags must be allowed for this directive to take effect.
+  We do not use <code>br</code> tags for paragraphing, as that is
+  semantically incorrect.
+</p>
+<p>
+  To prevent auto-paragraphing as a content-producer, refrain from using
+  double-newlines except to specify a new paragraph or in contexts where
+  it has special meaning (whitespace usually has no meaning except in
+  tags like <code>pre</code>, so this should not be difficult.) To prevent
+  the paragraphing of inline text adjacent to block elements, wrap them
+  in <code>div</code> tags (the behavior is slightly different outside of
+  the root node.)
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.Custom.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.Custom.txt
new file mode 100644
index 0000000..2eb1974
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.Custom.txt
@@ -0,0 +1,12 @@
+AutoFormat.Custom
+TYPE: list
+VERSION: 2.0.1
+DEFAULT: array()
+--DESCRIPTION--
+
+<p>
+  This directive can be used to add custom auto-format injectors.
+  Specify an array of injector names (class name minus the prefix)
+  or concrete implementations. Injector class must exist.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.DisplayLinkURI.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.DisplayLinkURI.txt
new file mode 100644
index 0000000..c955de7
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.DisplayLinkURI.txt
@@ -0,0 +1,11 @@
+AutoFormat.DisplayLinkURI
+TYPE: bool
+VERSION: 3.2.0
+DEFAULT: false
+--DESCRIPTION--
+<p>
+  This directive turns on the in-text display of URIs in &lt;a&gt; tags, and disables
+  those links. For example, <a href="http://example.com">example</a> becomes
+  example (<a>http://example.com</a>).
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.Linkify.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.Linkify.txt
new file mode 100644
index 0000000..328b2b2
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.Linkify.txt
@@ -0,0 +1,12 @@
+AutoFormat.Linkify
+TYPE: bool
+VERSION: 2.0.1
+DEFAULT: false
+--DESCRIPTION--
+
+<p>
+  This directive turns on linkification, auto-linking http, ftp and
+  https URLs. <code>a</code> tags with the <code>href</code> attribute
+  must be allowed.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.PurifierLinkify.DocURL.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.PurifierLinkify.DocURL.txt
new file mode 100644
index 0000000..d0532b6
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.PurifierLinkify.DocURL.txt
@@ -0,0 +1,12 @@
+AutoFormat.PurifierLinkify.DocURL
+TYPE: string
+VERSION: 2.0.1
+DEFAULT: '#%s'
+ALIASES: AutoFormatParam.PurifierLinkifyDocURL
+--DESCRIPTION--
+<p>
+  Location of configuration documentation to link to, let %s substitute
+  into the configuration's namespace and directive names sans the percent
+  sign.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.PurifierLinkify.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.PurifierLinkify.txt
new file mode 100644
index 0000000..f3ab259
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.PurifierLinkify.txt
@@ -0,0 +1,12 @@
+AutoFormat.PurifierLinkify
+TYPE: bool
+VERSION: 2.0.1
+DEFAULT: false
+--DESCRIPTION--
+
+<p>
+  Internal auto-formatter that converts configuration directives in
+  syntax <a>%Namespace.Directive</a> to links. <code>a</code> tags
+  with the <code>href</code> attribute must be allowed.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.RemoveEmpty.Predicate.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.RemoveEmpty.Predicate.txt
new file mode 100644
index 0000000..376f771
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.RemoveEmpty.Predicate.txt
@@ -0,0 +1,14 @@
+AutoFormat.RemoveEmpty.Predicate
+TYPE: hash
+VERSION: 4.7.0
+DEFAULT: array('colgroup' => array(), 'th' => array(), 'td' => array(), 'iframe' => array('src'))
+--DESCRIPTION--
+<p>
+  Given that an element has no contents, it will be removed by default, unless
+  this predicate dictates otherwise.  The predicate can either be an associative
+  map from tag name to list of attributes that must be present for the element
+  to be considered preserved: thus, the default always preserves <code>colgroup</code>,
+  <code>th</code> and <code>td</code>, and also <code>iframe</code> if it
+  has a <code>src</code>.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.RemoveEmpty.RemoveNbsp.Exceptions.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.RemoveEmpty.RemoveNbsp.Exceptions.txt
new file mode 100644
index 0000000..219d04a
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.RemoveEmpty.RemoveNbsp.Exceptions.txt
@@ -0,0 +1,11 @@
+AutoFormat.RemoveEmpty.RemoveNbsp.Exceptions
+TYPE: lookup
+VERSION: 4.0.0
+DEFAULT: array('td' => true, 'th' => true)
+--DESCRIPTION--
+<p>
+  When %AutoFormat.RemoveEmpty and %AutoFormat.RemoveEmpty.RemoveNbsp
+  are enabled, this directive defines what HTML elements should not be
+  removede if they have only a non-breaking space in them.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.RemoveEmpty.RemoveNbsp.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.RemoveEmpty.RemoveNbsp.txt
new file mode 100644
index 0000000..e557ad2
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.RemoveEmpty.RemoveNbsp.txt
@@ -0,0 +1,15 @@
+AutoFormat.RemoveEmpty.RemoveNbsp
+TYPE: bool
+VERSION: 4.0.0
+DEFAULT: false
+--DESCRIPTION--
+<p>
+  When enabled, HTML Purifier will treat any elements that contain only
+  non-breaking spaces as well as regular whitespace as empty, and remove
+  them when %AutoFormat.RemoveEmpty is enabled.
+</p>
+<p>
+  See %AutoFormat.RemoveEmpty.RemoveNbsp.Exceptions for a list of elements
+  that don't have this behavior applied to them.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.RemoveEmpty.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.RemoveEmpty.txt
new file mode 100644
index 0000000..6b5a7a5
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.RemoveEmpty.txt
@@ -0,0 +1,46 @@
+AutoFormat.RemoveEmpty
+TYPE: bool
+VERSION: 3.2.0
+DEFAULT: false
+--DESCRIPTION--
+<p>
+  When enabled, HTML Purifier will attempt to remove empty elements that
+  contribute no semantic information to the document. The following types
+  of nodes will be removed:
+</p>
+<ul><li>
+    Tags with no attributes and no content, and that are not empty
+    elements (remove <code>&lt;a&gt;&lt;/a&gt;</code> but not
+    <code>&lt;br /&gt;</code>), and
+  </li>
+  <li>
+    Tags with no content, except for:<ul>
+      <li>The <code>colgroup</code> element, or</li>
+      <li>
+        Elements with the <code>id</code> or <code>name</code> attribute,
+        when those attributes are permitted on those elements.
+      </li>
+    </ul></li>
+</ul>
+<p>
+  Please be very careful when using this functionality; while it may not
+  seem that empty elements contain useful information, they can alter the
+  layout of a document given appropriate styling. This directive is most
+  useful when you are processing machine-generated HTML, please avoid using
+  it on regular user HTML.
+</p>
+<p>
+  Elements that contain only whitespace will be treated as empty. Non-breaking
+  spaces, however, do not count as whitespace. See
+  %AutoFormat.RemoveEmpty.RemoveNbsp for alternate behavior.
+</p>
+<p>
+  This algorithm is not perfect; you may still notice some empty tags,
+  particularly if a node had elements, but those elements were later removed
+  because they were not permitted in that context, or tags that, after
+  being auto-closed by another tag, where empty. This is for safety reasons
+  to prevent clever code from breaking validation. The general rule of thumb:
+  if a tag looked empty on the way in, it will get removed; if HTML Purifier
+  made it empty, it will stay.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.RemoveSpansWithoutAttributes.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.RemoveSpansWithoutAttributes.txt
new file mode 100644
index 0000000..a448770
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/AutoFormat.RemoveSpansWithoutAttributes.txt
@@ -0,0 +1,11 @@
+AutoFormat.RemoveSpansWithoutAttributes
+TYPE: bool
+VERSION: 4.0.1
+DEFAULT: false
+--DESCRIPTION--
+<p>
+  This directive causes <code>span</code> tags without any attributes
+  to be removed. It will also remove spans that had all attributes
+  removed during processing.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.AllowDuplicates.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.AllowDuplicates.txt
new file mode 100644
index 0000000..acfeab3
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.AllowDuplicates.txt
@@ -0,0 +1,11 @@
+CSS.AllowDuplicates
+TYPE: bool
+DEFAULT: false
+VERSION: 4.8.0
+--DESCRIPTION--
+<p>
+  By default, HTML Purifier removes duplicate CSS properties,
+  like <code>color:red; color:blue</code>.  If this is set to
+  true, duplicate properties are allowed.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.AllowImportant.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.AllowImportant.txt
new file mode 100644
index 0000000..8096eb0
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.AllowImportant.txt
@@ -0,0 +1,8 @@
+CSS.AllowImportant
+TYPE: bool
+DEFAULT: false
+VERSION: 3.1.0
+--DESCRIPTION--
+This parameter determines whether or not !important cascade modifiers should
+be allowed in user CSS. If false, !important will stripped.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.AllowTricky.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.AllowTricky.txt
new file mode 100644
index 0000000..9d34deb
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.AllowTricky.txt
@@ -0,0 +1,11 @@
+CSS.AllowTricky
+TYPE: bool
+DEFAULT: false
+VERSION: 3.1.0
+--DESCRIPTION--
+This parameter determines whether or not to allow "tricky" CSS properties and
+values. Tricky CSS properties/values can drastically modify page layout or
+be used for deceptive practices but do not directly constitute a security risk.
+For example, <code>display:none;</code> is considered a tricky property that
+will only be allowed if this directive is set to true.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.AllowedFonts.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.AllowedFonts.txt
new file mode 100644
index 0000000..7c2b547
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.AllowedFonts.txt
@@ -0,0 +1,12 @@
+CSS.AllowedFonts
+TYPE: lookup/null
+VERSION: 4.3.0
+DEFAULT: NULL
+--DESCRIPTION--
+<p>
+    Allows you to manually specify a set of allowed fonts.  If
+    <code>NULL</code>, all fonts are allowed.  This directive
+    affects generic names (serif, sans-serif, monospace, cursive,
+    fantasy) as well as specific font families.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.AllowedProperties.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.AllowedProperties.txt
new file mode 100644
index 0000000..f1ba513
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.AllowedProperties.txt
@@ -0,0 +1,18 @@
+CSS.AllowedProperties
+TYPE: lookup/null
+VERSION: 3.1.0
+DEFAULT: NULL
+--DESCRIPTION--
+
+<p>
+    If HTML Purifier's style attributes set is unsatisfactory for your needs,
+    you can overload it with your own list of tags to allow.  Note that this
+    method is subtractive: it does its job by taking away from HTML Purifier
+    usual feature set, so you cannot add an attribute that HTML Purifier never
+    supported in the first place.
+</p>
+<p>
+    <strong>Warning:</strong> If another directive conflicts with the
+    elements here, <em>that</em> directive will win and override.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.DefinitionRev.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.DefinitionRev.txt
new file mode 100644
index 0000000..96b4108
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.DefinitionRev.txt
@@ -0,0 +1,11 @@
+CSS.DefinitionRev
+TYPE: int
+VERSION: 2.0.0
+DEFAULT: 1
+--DESCRIPTION--
+
+<p>
+    Revision identifier for your custom definition. See
+    %HTML.DefinitionRev for details.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.ForbiddenProperties.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.ForbiddenProperties.txt
new file mode 100644
index 0000000..923e8e9
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.ForbiddenProperties.txt
@@ -0,0 +1,13 @@
+CSS.ForbiddenProperties
+TYPE: lookup
+VERSION: 4.2.0
+DEFAULT: array()
+--DESCRIPTION--
+<p>
+    This is the logical inverse of %CSS.AllowedProperties, and it will
+    override that directive or any other directive.  If possible,
+    %CSS.AllowedProperties is recommended over this directive,
+    because it can sometimes be difficult to tell whether or not you've
+    forbidden all of the CSS properties you truly would like to disallow.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.MaxImgLength.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.MaxImgLength.txt
new file mode 100644
index 0000000..3808581
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.MaxImgLength.txt
@@ -0,0 +1,16 @@
+CSS.MaxImgLength
+TYPE: string/null
+DEFAULT: '1200px'
+VERSION: 3.1.1
+--DESCRIPTION--
+<p>
+ This parameter sets the maximum allowed length on <code>img</code> tags,
+ effectively the <code>width</code> and <code>height</code> properties.
+ Only absolute units of measurement (in, pt, pc, mm, cm) and pixels (px) are allowed. This is
+ in place to prevent imagecrash attacks, disable with null at your own risk.
+ This directive is similar to %HTML.MaxImgLength, and both should be
+ concurrently edited, although there are
+ subtle differences in the input format (the CSS max is a number with
+ a unit).
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.Proprietary.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.Proprietary.txt
new file mode 100644
index 0000000..8a26f22
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.Proprietary.txt
@@ -0,0 +1,10 @@
+CSS.Proprietary
+TYPE: bool
+VERSION: 3.0.0
+DEFAULT: false
+--DESCRIPTION--
+
+<p>
+    Whether or not to allow safe, proprietary CSS values.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.Trusted.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.Trusted.txt
new file mode 100644
index 0000000..917ec42
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/CSS.Trusted.txt
@@ -0,0 +1,9 @@
+CSS.Trusted
+TYPE: bool
+VERSION: 4.2.1
+DEFAULT: false
+--DESCRIPTION--
+Indicates whether or not the user's CSS input is trusted or not. If the
+input is trusted, a more expansive set of allowed properties.  See
+also %HTML.Trusted.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Cache.DefinitionImpl.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Cache.DefinitionImpl.txt
new file mode 100644
index 0000000..afc6a87
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Cache.DefinitionImpl.txt
@@ -0,0 +1,14 @@
+Cache.DefinitionImpl
+TYPE: string/null
+VERSION: 2.0.0
+DEFAULT: 'Serializer'
+--DESCRIPTION--
+
+This directive defines which method to use when caching definitions,
+the complex data-type that makes HTML Purifier tick. Set to null
+to disable caching (not recommended, as you will see a definite
+performance degradation).
+
+--ALIASES--
+Core.DefinitionCache
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Cache.SerializerPath.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Cache.SerializerPath.txt
new file mode 100644
index 0000000..668f248
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Cache.SerializerPath.txt
@@ -0,0 +1,13 @@
+Cache.SerializerPath
+TYPE: string/null
+VERSION: 2.0.0
+DEFAULT: NULL
+--DESCRIPTION--
+
+<p>
+    Absolute path with no trailing slash to store serialized definitions in.
+    Default is within the
+    HTML Purifier library inside DefinitionCache/Serializer. This
+    path must be writable by the webserver.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Cache.SerializerPermissions.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Cache.SerializerPermissions.txt
new file mode 100644
index 0000000..f6059e6
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Cache.SerializerPermissions.txt
@@ -0,0 +1,16 @@
+Cache.SerializerPermissions
+TYPE: int/null
+VERSION: 4.3.0
+DEFAULT: 0755
+--DESCRIPTION--
+
+<p>
+    Directory permissions of the files and directories created inside
+    the DefinitionCache/Serializer or other custom serializer path.
+</p>
+<p>
+    In HTML Purifier 4.8.0, this also supports <code>NULL</code>,
+    which means that no chmod'ing or directory creation shall
+    occur.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.AggressivelyFixLt.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.AggressivelyFixLt.txt
new file mode 100644
index 0000000..e0fa378
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.AggressivelyFixLt.txt
@@ -0,0 +1,18 @@
+Core.AggressivelyFixLt
+TYPE: bool
+VERSION: 2.1.0
+DEFAULT: true
+--DESCRIPTION--
+<p>
+    This directive enables aggressive pre-filter fixes HTML Purifier can
+    perform in order to ensure that open angled-brackets do not get killed
+    during parsing stage. Enabling this will result in two preg_replace_callback
+    calls and at least two preg_replace calls for every HTML document parsed;
+    if your users make very well-formed HTML, you can set this directive false.
+    This has no effect when DirectLex is used.
+</p>
+<p>
+    <strong>Notice:</strong> This directive's default turned from false to true
+    in HTML Purifier 3.2.0.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.AggressivelyRemoveScript.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.AggressivelyRemoveScript.txt
new file mode 100644
index 0000000..fb140b6
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.AggressivelyRemoveScript.txt
@@ -0,0 +1,16 @@
+Core.AggressivelyRemoveScript
+TYPE: bool
+VERSION: 4.9.0
+DEFAULT: true
+--DESCRIPTION--
+<p>
+    This directive enables aggressive pre-filter removal of
+    script tags.  This is not necessary for security,
+    but it can help work around a bug in libxml where embedded
+    HTML elements inside script sections cause the parser to
+    choke.  To revert to pre-4.9.0 behavior, set this to false.
+    This directive has no effect if %Core.Trusted is true,
+    %Core.RemoveScriptContents is false, or %Core.HiddenElements
+    does not contain script.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.AllowHostnameUnderscore.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.AllowHostnameUnderscore.txt
new file mode 100644
index 0000000..405d36f
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.AllowHostnameUnderscore.txt
@@ -0,0 +1,16 @@
+Core.AllowHostnameUnderscore
+TYPE: bool
+VERSION: 4.6.0
+DEFAULT: false
+--DESCRIPTION--
+<p>
+    By RFC 1123, underscores are not permitted in host names.
+    (This is in contrast to the specification for DNS, RFC
+    2181, which allows underscores.)
+    However, most browsers do the right thing when faced with
+    an underscore in the host name, and so some poorly written
+    websites are written with the expectation this should work.
+    Setting this parameter to true relaxes our allowed character
+    check so that underscores are permitted.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.AllowParseManyTags.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.AllowParseManyTags.txt
new file mode 100644
index 0000000..b4b9b10
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.AllowParseManyTags.txt
@@ -0,0 +1,12 @@
+Core.AllowParseManyTags
+TYPE: bool
+DEFAULT: false
+VERSION: 4.10.1
+--DESCRIPTION--
+<p>
+    This directive allows parsing of many nested tags.
+    If you set true, relaxes any hardcoded limit from the parser.
+    However, in that case it may cause a Dos attack.
+    Be careful when enabling it.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.CollectErrors.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.CollectErrors.txt
new file mode 100644
index 0000000..c6ea069
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.CollectErrors.txt
@@ -0,0 +1,12 @@
+Core.CollectErrors
+TYPE: bool
+VERSION: 2.0.0
+DEFAULT: false
+--DESCRIPTION--
+
+Whether or not to collect errors found while filtering the document. This
+is a useful way to give feedback to your users. <strong>Warning:</strong>
+Currently this feature is very patchy and experimental, with lots of
+possible error messages not yet implemented. It will not cause any
+problems, but it may not help your users either.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.ColorKeywords.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.ColorKeywords.txt
new file mode 100644
index 0000000..fc10086
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.ColorKeywords.txt
@@ -0,0 +1,160 @@
+Core.ColorKeywords
+TYPE: hash
+VERSION: 2.0.0
+--DEFAULT--
+array (
+  'aliceblue' => '#F0F8FF',
+  'antiquewhite' => '#FAEBD7',
+  'aqua' => '#00FFFF',
+  'aquamarine' => '#7FFFD4',
+  'azure' => '#F0FFFF',
+  'beige' => '#F5F5DC',
+  'bisque' => '#FFE4C4',
+  'black' => '#000000',
+  'blanchedalmond' => '#FFEBCD',
+  'blue' => '#0000FF',
+  'blueviolet' => '#8A2BE2',
+  'brown' => '#A52A2A',
+  'burlywood' => '#DEB887',
+  'cadetblue' => '#5F9EA0',
+  'chartreuse' => '#7FFF00',
+  'chocolate' => '#D2691E',
+  'coral' => '#FF7F50',
+  'cornflowerblue' => '#6495ED',
+  'cornsilk' => '#FFF8DC',
+  'crimson' => '#DC143C',
+  'cyan' => '#00FFFF',
+  'darkblue' => '#00008B',
+  'darkcyan' => '#008B8B',
+  'darkgoldenrod' => '#B8860B',
+  'darkgray' => '#A9A9A9',
+  'darkgrey' => '#A9A9A9',
+  'darkgreen' => '#006400',
+  'darkkhaki' => '#BDB76B',
+  'darkmagenta' => '#8B008B',
+  'darkolivegreen' => '#556B2F',
+  'darkorange' => '#FF8C00',
+  'darkorchid' => '#9932CC',
+  'darkred' => '#8B0000',
+  'darksalmon' => '#E9967A',
+  'darkseagreen' => '#8FBC8F',
+  'darkslateblue' => '#483D8B',
+  'darkslategray' => '#2F4F4F',
+  'darkslategrey' => '#2F4F4F',
+  'darkturquoise' => '#00CED1',
+  'darkviolet' => '#9400D3',
+  'deeppink' => '#FF1493',
+  'deepskyblue' => '#00BFFF',
+  'dimgray' => '#696969',
+  'dimgrey' => '#696969',
+  'dodgerblue' => '#1E90FF',
+  'firebrick' => '#B22222',
+  'floralwhite' => '#FFFAF0',
+  'forestgreen' => '#228B22',
+  'fuchsia' => '#FF00FF',
+  'gainsboro' => '#DCDCDC',
+  'ghostwhite' => '#F8F8FF',
+  'gold' => '#FFD700',
+  'goldenrod' => '#DAA520',
+  'gray' => '#808080',
+  'grey' => '#808080',
+  'green' => '#008000',
+  'greenyellow' => '#ADFF2F',
+  'honeydew' => '#F0FFF0',
+  'hotpink' => '#FF69B4',
+  'indianred' => '#CD5C5C',
+  'indigo' => '#4B0082',
+  'ivory' => '#FFFFF0',
+  'khaki' => '#F0E68C',
+  'lavender' => '#E6E6FA',
+  'lavenderblush' => '#FFF0F5',
+  'lawngreen' => '#7CFC00',
+  'lemonchiffon' => '#FFFACD',
+  'lightblue' => '#ADD8E6',
+  'lightcoral' => '#F08080',
+  'lightcyan' => '#E0FFFF',
+  'lightgoldenrodyellow' => '#FAFAD2',
+  'lightgray' => '#D3D3D3',
+  'lightgrey' => '#D3D3D3',
+  'lightgreen' => '#90EE90',
+  'lightpink' => '#FFB6C1',
+  'lightsalmon' => '#FFA07A',
+  'lightseagreen' => '#20B2AA',
+  'lightskyblue' => '#87CEFA',
+  'lightslategray' => '#778899',
+  'lightslategrey' => '#778899',
+  'lightsteelblue' => '#B0C4DE',
+  'lightyellow' => '#FFFFE0',
+  'lime' => '#00FF00',
+  'limegreen' => '#32CD32',
+  'linen' => '#FAF0E6',
+  'magenta' => '#FF00FF',
+  'maroon' => '#800000',
+  'mediumaquamarine' => '#66CDAA',
+  'mediumblue' => '#0000CD',
+  'mediumorchid' => '#BA55D3',
+  'mediumpurple' => '#9370DB',
+  'mediumseagreen' => '#3CB371',
+  'mediumslateblue' => '#7B68EE',
+  'mediumspringgreen' => '#00FA9A',
+  'mediumturquoise' => '#48D1CC',
+  'mediumvioletred' => '#C71585',
+  'midnightblue' => '#191970',
+  'mintcream' => '#F5FFFA',
+  'mistyrose' => '#FFE4E1',
+  'moccasin' => '#FFE4B5',
+  'navajowhite' => '#FFDEAD',
+  'navy' => '#000080',
+  'oldlace' => '#FDF5E6',
+  'olive' => '#808000',
+  'olivedrab' => '#6B8E23',
+  'orange' => '#FFA500',
+  'orangered' => '#FF4500',
+  'orchid' => '#DA70D6',
+  'palegoldenrod' => '#EEE8AA',
+  'palegreen' => '#98FB98',
+  'paleturquoise' => '#AFEEEE',
+  'palevioletred' => '#DB7093',
+  'papayawhip' => '#FFEFD5',
+  'peachpuff' => '#FFDAB9',
+  'peru' => '#CD853F',
+  'pink' => '#FFC0CB',
+  'plum' => '#DDA0DD',
+  'powderblue' => '#B0E0E6',
+  'purple' => '#800080',
+  'rebeccapurple' => '#663399',
+  'red' => '#FF0000',
+  'rosybrown' => '#BC8F8F',
+  'royalblue' => '#4169E1',
+  'saddlebrown' => '#8B4513',
+  'salmon' => '#FA8072',
+  'sandybrown' => '#F4A460',
+  'seagreen' => '#2E8B57',
+  'seashell' => '#FFF5EE',
+  'sienna' => '#A0522D',
+  'silver' => '#C0C0C0',
+  'skyblue' => '#87CEEB',
+  'slateblue' => '#6A5ACD',
+  'slategray' => '#708090',
+  'slategrey' => '#708090',
+  'snow' => '#FFFAFA',
+  'springgreen' => '#00FF7F',
+  'steelblue' => '#4682B4',
+  'tan' => '#D2B48C',
+  'teal' => '#008080',
+  'thistle' => '#D8BFD8',
+  'tomato' => '#FF6347',
+  'turquoise' => '#40E0D0',
+  'violet' => '#EE82EE',
+  'wheat' => '#F5DEB3',
+  'white' => '#FFFFFF',
+  'whitesmoke' => '#F5F5F5',
+  'yellow' => '#FFFF00',
+  'yellowgreen' => '#9ACD32'
+)
+--DESCRIPTION--
+
+Lookup array of color names to six digit hexadecimal number corresponding
+to color, with preceding hash mark. Used when parsing colors.  The lookup
+is done in a case-insensitive manner.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.ConvertDocumentToFragment.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.ConvertDocumentToFragment.txt
new file mode 100644
index 0000000..656d378
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.ConvertDocumentToFragment.txt
@@ -0,0 +1,14 @@
+Core.ConvertDocumentToFragment
+TYPE: bool
+DEFAULT: true
+--DESCRIPTION--
+
+This parameter determines whether or not the filter should convert
+input that is a full document with html and body tags to a fragment
+of just the contents of a body tag. This parameter is simply something
+HTML Purifier can do during an edge-case: for most inputs, this
+processing is not necessary.
+
+--ALIASES--
+Core.AcceptFullDocuments
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.DirectLexLineNumberSyncInterval.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.DirectLexLineNumberSyncInterval.txt
new file mode 100644
index 0000000..2f54e46
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.DirectLexLineNumberSyncInterval.txt
@@ -0,0 +1,17 @@
+Core.DirectLexLineNumberSyncInterval
+TYPE: int
+VERSION: 2.0.0
+DEFAULT: 0
+--DESCRIPTION--
+
+<p>
+  Specifies the number of tokens the DirectLex line number tracking
+  implementations should process before attempting to resyncronize the
+  current line count by manually counting all previous new-lines. When
+  at 0, this functionality is disabled. Lower values will decrease
+  performance, and this is only strictly necessary if the counting
+  algorithm is buggy (in which case you should report it as a bug).
+  This has no effect when %Core.MaintainLineNumbers is disabled or DirectLex is
+  not being used.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.DisableExcludes.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.DisableExcludes.txt
new file mode 100644
index 0000000..3c63c92
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.DisableExcludes.txt
@@ -0,0 +1,14 @@
+Core.DisableExcludes
+TYPE: bool
+DEFAULT: false
+VERSION: 4.5.0
+--DESCRIPTION--
+<p>
+  This directive disables SGML-style exclusions, e.g. the exclusion of
+  <code>&lt;object&gt;</code> in any descendant of a
+  <code>&lt;pre&gt;</code> tag.  Disabling excludes will allow some
+  invalid documents to pass through HTML Purifier, but HTML Purifier
+  will also be less likely to accidentally remove large documents during
+  processing.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.EnableIDNA.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.EnableIDNA.txt
new file mode 100644
index 0000000..7f498e7
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.EnableIDNA.txt
@@ -0,0 +1,9 @@
+Core.EnableIDNA
+TYPE: bool
+DEFAULT: false
+VERSION: 4.4.0
+--DESCRIPTION--
+Allows international domain names in URLs.  This configuration option
+requires the PEAR Net_IDNA2 module to be installed.  It operates by
+punycoding any internationalized host names for maximum portability.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.Encoding.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.Encoding.txt
new file mode 100644
index 0000000..89e2ae3
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.Encoding.txt
@@ -0,0 +1,15 @@
+Core.Encoding
+TYPE: istring
+DEFAULT: 'utf-8'
+--DESCRIPTION--
+If for some reason you are unable to convert all webpages to UTF-8, you can
+use this directive as a stop-gap compatibility change to let HTML Purifier
+deal with non UTF-8 input.  This technique has notable deficiencies:
+absolutely no characters outside of the selected character encoding will be
+preserved, not even the ones that have been ampersand escaped (this is due
+to a UTF-8 specific <em>feature</em> that automatically resolves all
+entities), making it pretty useless for anything except the most I18N-blind
+applications, although %Core.EscapeNonASCIICharacters offers fixes this
+trouble with another tradeoff. This directive only accepts ISO-8859-1 if
+iconv is not enabled.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.EscapeInvalidChildren.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.EscapeInvalidChildren.txt
new file mode 100644
index 0000000..1cc3fcd
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.EscapeInvalidChildren.txt
@@ -0,0 +1,12 @@
+Core.EscapeInvalidChildren
+TYPE: bool
+DEFAULT: false
+--DESCRIPTION--
+<p><strong>Warning:</strong> this configuration option is no longer does anything as of 4.6.0.</p>
+
+<p>When true, a child is found that is not allowed in the context of the
+parent element will be transformed into text as if it were ASCII. When
+false, that element and all internal tags will be dropped, though text will
+be preserved.  There is no option for dropping the element but preserving
+child nodes.</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.EscapeInvalidTags.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.EscapeInvalidTags.txt
new file mode 100644
index 0000000..299775f
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.EscapeInvalidTags.txt
@@ -0,0 +1,7 @@
+Core.EscapeInvalidTags
+TYPE: bool
+DEFAULT: false
+--DESCRIPTION--
+When true, invalid tags will be written back to the document as plain text.
+Otherwise, they are silently dropped.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.EscapeNonASCIICharacters.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.EscapeNonASCIICharacters.txt
new file mode 100644
index 0000000..f50db2f
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.EscapeNonASCIICharacters.txt
@@ -0,0 +1,13 @@
+Core.EscapeNonASCIICharacters
+TYPE: bool
+VERSION: 1.4.0
+DEFAULT: false
+--DESCRIPTION--
+This directive overcomes a deficiency in %Core.Encoding by blindly
+converting all non-ASCII characters into decimal numeric entities before
+converting it to its native encoding. This means that even characters that
+can be expressed in the non-UTF-8 encoding will be entity-ized, which can
+be a real downer for encodings like Big5. It also assumes that the ASCII
+repetoire is available, although this is the case for almost all encodings.
+Anyway, use UTF-8!
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.HiddenElements.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.HiddenElements.txt
new file mode 100644
index 0000000..c337e47
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.HiddenElements.txt
@@ -0,0 +1,19 @@
+Core.HiddenElements
+TYPE: lookup
+--DEFAULT--
+array (
+  'script' => true,
+  'style' => true,
+)
+--DESCRIPTION--
+
+<p>
+  This directive is a lookup array of elements which should have their
+  contents removed when they are not allowed by the HTML definition.
+  For example, the contents of a <code>script</code> tag are not
+  normally shown in a document, so if script tags are to be removed,
+  their contents should be removed to. This is opposed to a <code>b</code>
+  tag, which defines some presentational changes but does not hide its
+  contents.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.Language.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.Language.txt
new file mode 100644
index 0000000..ed1f39b
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.Language.txt
@@ -0,0 +1,10 @@
+Core.Language
+TYPE: string
+VERSION: 2.0.0
+DEFAULT: 'en'
+--DESCRIPTION--
+
+ISO 639 language code for localizable things in HTML Purifier to use,
+which is mainly error reporting. There is currently only an English (en)
+translation, so this directive is currently useless.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.LegacyEntityDecoder.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.LegacyEntityDecoder.txt
new file mode 100644
index 0000000..81d9ae4
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.LegacyEntityDecoder.txt
@@ -0,0 +1,36 @@
+Core.LegacyEntityDecoder
+TYPE: bool
+VERSION: 4.9.0
+DEFAULT: false
+--DESCRIPTION--
+<p>
+    Prior to HTML Purifier 4.9.0, entities were decoded by performing
+    a global search replace for all entities whose decoded versions
+    did not have special meanings under HTML, and replaced them with
+    their decoded versions.  We would match all entities, even if they did
+    not have a trailing semicolon, but only if there weren't any trailing
+    alphanumeric characters.
+</p>
+<table>
+<tr><th>Original</th><th>Text</th><th>Attribute</th></tr>
+<tr><td>&amp;yen;</td><td>&yen;</td><td>&yen;</td></tr>
+<tr><td>&amp;yen</td><td>&yen;</td><td>&yen;</td></tr>
+<tr><td>&amp;yena</td><td>&amp;yena</td><td>&amp;yena</td></tr>
+<tr><td>&amp;yen=</td><td>&yen;=</td><td>&yen;=</td></tr>
+</table>
+<p>
+    In HTML Purifier 4.9.0, we changed the behavior of entity parsing
+    to match entities that had missing trailing semicolons in less
+    cases, to more closely match HTML5 parsing behavior:
+</p>
+<table>
+<tr><th>Original</th><th>Text</th><th>Attribute</th></tr>
+<tr><td>&amp;yen;</td><td>&yen;</td><td>&yen;</td></tr>
+<tr><td>&amp;yen</td><td>&yen;</td><td>&yen;</td></tr>
+<tr><td>&amp;yena</td><td>&yen;a</td><td>&amp;yena</td></tr>
+<tr><td>&amp;yen=</td><td>&yen;=</td><td>&amp;yen=</td></tr>
+</table>
+<p>
+    This flag reverts back to pre-HTML Purifier 4.9.0 behavior.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.LexerImpl.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.LexerImpl.txt
new file mode 100644
index 0000000..e11c015
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.LexerImpl.txt
@@ -0,0 +1,34 @@
+Core.LexerImpl
+TYPE: mixed/null
+VERSION: 2.0.0
+DEFAULT: NULL
+--DESCRIPTION--
+
+<p>
+  This parameter determines what lexer implementation can be used. The
+  valid values are:
+</p>
+<dl>
+  <dt><em>null</em></dt>
+  <dd>
+    Recommended, the lexer implementation will be auto-detected based on
+    your PHP-version and configuration.
+  </dd>
+  <dt><em>string</em> lexer identifier</dt>
+  <dd>
+    This is a slim way of manually overridding the implementation.
+    Currently recognized values are: DOMLex (the default PHP5
+implementation)
+    and DirectLex (the default PHP4 implementation). Only use this if
+    you know what you are doing: usually, the auto-detection will
+    manage things for cases you aren't even aware of.
+  </dd>
+  <dt><em>object</em> lexer instance</dt>
+  <dd>
+    Super-advanced: you can specify your own, custom, implementation that
+    implements the interface defined by <code>HTMLPurifier_Lexer</code>.
+    I may remove this option simply because I don't expect anyone
+    to use it.
+  </dd>
+</dl>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.MaintainLineNumbers.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.MaintainLineNumbers.txt
new file mode 100644
index 0000000..838f10f
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.MaintainLineNumbers.txt
@@ -0,0 +1,16 @@
+Core.MaintainLineNumbers
+TYPE: bool/null
+VERSION: 2.0.0
+DEFAULT: NULL
+--DESCRIPTION--
+
+<p>
+  If true, HTML Purifier will add line number information to all tokens.
+  This is useful when error reporting is turned on, but can result in
+  significant performance degradation and should not be used when
+  unnecessary. This directive must be used with the DirectLex lexer,
+  as the DOMLex lexer does not (yet) support this functionality.
+  If the value is null, an appropriate value will be selected based
+  on other configuration.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.NormalizeNewlines.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.NormalizeNewlines.txt
new file mode 100644
index 0000000..94a8860
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.NormalizeNewlines.txt
@@ -0,0 +1,11 @@
+Core.NormalizeNewlines
+TYPE: bool
+VERSION: 4.2.0
+DEFAULT: true
+--DESCRIPTION--
+<p>
+    Whether or not to normalize newlines to the operating
+    system default.  When <code>false</code>, HTML Purifier
+    will attempt to preserve mixed newline files.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.RemoveInvalidImg.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.RemoveInvalidImg.txt
new file mode 100644
index 0000000..704ac56
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.RemoveInvalidImg.txt
@@ -0,0 +1,12 @@
+Core.RemoveInvalidImg
+TYPE: bool
+DEFAULT: true
+VERSION: 1.3.0
+--DESCRIPTION--
+
+<p>
+  This directive enables pre-emptive URI checking in <code>img</code>
+  tags, as the attribute validation strategy is not authorized to
+  remove elements from the document. Revert to pre-1.3.0 behavior by setting to false.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.RemoveProcessingInstructions.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.RemoveProcessingInstructions.txt
new file mode 100644
index 0000000..ed6f134
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.RemoveProcessingInstructions.txt
@@ -0,0 +1,11 @@
+Core.RemoveProcessingInstructions
+TYPE: bool
+VERSION: 4.2.0
+DEFAULT: false
+--DESCRIPTION--
+Instead of escaping processing instructions in the form <code>&lt;? ...
+?&gt;</code>, remove it out-right.  This may be useful if the HTML
+you are validating contains XML processing instruction gunk, however,
+it can also be user-unfriendly for people attempting to post PHP
+snippets.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.RemoveScriptContents.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.RemoveScriptContents.txt
new file mode 100644
index 0000000..efbe994
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Core.RemoveScriptContents.txt
@@ -0,0 +1,12 @@
+Core.RemoveScriptContents
+TYPE: bool/null
+DEFAULT: NULL
+VERSION: 2.0.0
+DEPRECATED-VERSION: 2.1.0
+DEPRECATED-USE: Core.HiddenElements
+--DESCRIPTION--
+<p>
+  This directive enables HTML Purifier to remove not only script tags
+  but all of their contents.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Filter.Custom.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Filter.Custom.txt
new file mode 100644
index 0000000..861ae66
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Filter.Custom.txt
@@ -0,0 +1,11 @@
+Filter.Custom
+TYPE: list
+VERSION: 3.1.0
+DEFAULT: array()
+--DESCRIPTION--
+<p>
+  This directive can be used to add custom filters; it is nearly the
+  equivalent of the now deprecated <code>HTMLPurifier-&gt;addFilter()</code>
+  method. Specify an array of concrete implementations.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Filter.ExtractStyleBlocks.Escaping.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Filter.ExtractStyleBlocks.Escaping.txt
new file mode 100644
index 0000000..6960263
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Filter.ExtractStyleBlocks.Escaping.txt
@@ -0,0 +1,14 @@
+Filter.ExtractStyleBlocks.Escaping
+TYPE: bool
+VERSION: 3.0.0
+DEFAULT: true
+ALIASES: Filter.ExtractStyleBlocksEscaping, FilterParam.ExtractStyleBlocksEscaping
+--DESCRIPTION--
+
+<p>
+  Whether or not to escape the dangerous characters &lt;, &gt; and &amp;
+  as \3C, \3E and \26, respectively. This is can be safely set to false
+  if the contents of StyleBlocks will be placed in an external stylesheet,
+  where there is no risk of it being interpreted as HTML.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Filter.ExtractStyleBlocks.Scope.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Filter.ExtractStyleBlocks.Scope.txt
new file mode 100644
index 0000000..baa81ae
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Filter.ExtractStyleBlocks.Scope.txt
@@ -0,0 +1,29 @@
+Filter.ExtractStyleBlocks.Scope
+TYPE: string/null
+VERSION: 3.0.0
+DEFAULT: NULL
+ALIASES: Filter.ExtractStyleBlocksScope, FilterParam.ExtractStyleBlocksScope
+--DESCRIPTION--
+
+<p>
+  If you would like users to be able to define external stylesheets, but
+  only allow them to specify CSS declarations for a specific node and
+  prevent them from fiddling with other elements, use this directive.
+  It accepts any valid CSS selector, and will prepend this to any
+  CSS declaration extracted from the document. For example, if this
+  directive is set to <code>#user-content</code> and a user uses the
+  selector <code>a:hover</code>, the final selector will be
+  <code>#user-content a:hover</code>.
+</p>
+<p>
+  The comma shorthand may be used; consider the above example, with
+  <code>#user-content, #user-content2</code>, the final selector will
+  be <code>#user-content a:hover, #user-content2 a:hover</code>.
+</p>
+<p>
+  <strong>Warning:</strong> It is possible for users to bypass this measure
+  using a naughty + selector. This is a bug in CSS Tidy 1.3, not HTML
+  Purifier, and I am working to get it fixed. Until then, HTML Purifier
+  performs a basic check to prevent this.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Filter.ExtractStyleBlocks.TidyImpl.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Filter.ExtractStyleBlocks.TidyImpl.txt
new file mode 100644
index 0000000..3b70189
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Filter.ExtractStyleBlocks.TidyImpl.txt
@@ -0,0 +1,16 @@
+Filter.ExtractStyleBlocks.TidyImpl
+TYPE: mixed/null
+VERSION: 3.1.0
+DEFAULT: NULL
+ALIASES: FilterParam.ExtractStyleBlocksTidyImpl
+--DESCRIPTION--
+<p>
+  If left NULL, HTML Purifier will attempt to instantiate a <code>csstidy</code>
+  class to use for internal cleaning. This will usually be good enough.
+</p>
+<p>
+  However, for trusted user input, you can set this to <code>false</code> to
+  disable cleaning. In addition, you can supply your own concrete implementation
+  of Tidy's interface to use, although I don't know why you'd want to do that.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Filter.ExtractStyleBlocks.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Filter.ExtractStyleBlocks.txt
new file mode 100644
index 0000000..be0177d
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Filter.ExtractStyleBlocks.txt
@@ -0,0 +1,74 @@
+Filter.ExtractStyleBlocks
+TYPE: bool
+VERSION: 3.1.0
+DEFAULT: false
+EXTERNAL: CSSTidy
+--DESCRIPTION--
+<p>
+  This directive turns on the style block extraction filter, which removes
+  <code>style</code> blocks from input HTML, cleans them up with CSSTidy,
+  and places them in the <code>StyleBlocks</code> context variable, for further
+  use by you, usually to be placed in an external stylesheet, or a
+  <code>style</code> block in the <code>head</code> of your document.
+</p>
+<p>
+  Sample usage:
+</p>
+<pre><![CDATA[
+<?php
+    header('Content-type: text/html; charset=utf-8');
+    echo '<?xml version="1.0" encoding="UTF-8"?>';
+?>
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
+  "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml" lang="en" xml:lang="en">
+<head>
+  <title>Filter.ExtractStyleBlocks</title>
+<?php
+    require_once '/path/to/library/HTMLPurifier.auto.php';
+    require_once '/path/to/csstidy.class.php';
+
+    $dirty = '<style>body {color:#F00;}</style> Some text';
+
+    $config = HTMLPurifier_Config::createDefault();
+    $config->set('Filter', 'ExtractStyleBlocks', true);
+    $purifier = new HTMLPurifier($config);
+
+    $html = $purifier->purify($dirty);
+
+    // This implementation writes the stylesheets to the styles/ directory.
+    // You can also echo the styles inside the document, but it's a bit
+    // more difficult to make sure they get interpreted properly by
+    // browsers; try the usual CSS armoring techniques.
+    $styles = $purifier->context->get('StyleBlocks');
+    $dir = 'styles/';
+    if (!is_dir($dir)) mkdir($dir);
+    $hash = sha1($_GET['html']);
+    foreach ($styles as $i => $style) {
+        file_put_contents($name = $dir . $hash . "_$i");
+        echo '<link rel="stylesheet" type="text/css" href="'.$name.'" />';
+    }
+?>
+</head>
+<body>
+  <div>
+    <?php echo $html; ?>
+  </div>
+</b]]><![CDATA[ody>
+</html>
+]]></pre>
+<p>
+  <strong>Warning:</strong> It is possible for a user to mount an
+  imagecrash attack using this CSS. Counter-measures are difficult;
+  it is not simply enough to limit the range of CSS lengths (using
+  relative lengths with many nesting levels allows for large values
+  to be attained without actually specifying them in the stylesheet),
+  and the flexible nature of selectors makes it difficult to selectively
+  disable lengths on image tags (HTML Purifier, however, does disable
+  CSS width and height in inline styling). There are probably two effective
+  counter measures: an explicit width and height set to auto in all
+  images in your document (unlikely) or the disabling of width and
+  height (somewhat reasonable). Whether or not these measures should be
+  used is left to the reader.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Filter.YouTube.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Filter.YouTube.txt
new file mode 100644
index 0000000..8822186
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Filter.YouTube.txt
@@ -0,0 +1,16 @@
+Filter.YouTube
+TYPE: bool
+VERSION: 3.1.0
+DEFAULT: false
+--DESCRIPTION--
+<p>
+  <strong>Warning:</strong> Deprecated in favor of %HTML.SafeObject and
+  %Output.FlashCompat (turn both on to allow YouTube videos and other
+  Flash content).
+</p>
+<p>
+  This directive enables YouTube video embedding in HTML Purifier. Check
+  <a href="http://htmlpurifier.org/docs/enduser-youtube.html">this document
+  on embedding videos</a> for more information on what this filter does.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Allowed.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Allowed.txt
new file mode 100644
index 0000000..afd48a0
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Allowed.txt
@@ -0,0 +1,25 @@
+HTML.Allowed
+TYPE: itext/null
+VERSION: 2.0.0
+DEFAULT: NULL
+--DESCRIPTION--
+
+<p>
+    This is a preferred convenience directive that combines
+    %HTML.AllowedElements and %HTML.AllowedAttributes.
+    Specify elements and attributes that are allowed using:
+    <code>element1[attr1|attr2],element2...</code>.  For example,
+    if you would like to only allow paragraphs and links, specify
+    <code>a[href],p</code>.  You can specify attributes that apply
+    to all elements using an asterisk, e.g. <code>*[lang]</code>.
+    You can also use newlines instead of commas to separate elements.
+</p>
+<p>
+    <strong>Warning</strong>:
+    All of the constraints on the component directives are still enforced.
+    The syntax is a <em>subset</em> of TinyMCE's <code>valid_elements</code>
+    whitelist: directly copy-pasting it here will probably result in
+    broken whitelists. If %HTML.AllowedElements or %HTML.AllowedAttributes
+    are set, this directive has no effect.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.AllowedAttributes.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.AllowedAttributes.txt
new file mode 100644
index 0000000..0e6ec54
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.AllowedAttributes.txt
@@ -0,0 +1,19 @@
+HTML.AllowedAttributes
+TYPE: lookup/null
+VERSION: 1.3.0
+DEFAULT: NULL
+--DESCRIPTION--
+
+<p>
+    If HTML Purifier's attribute set is unsatisfactory, overload it!
+    The syntax is "tag.attr" or "*.attr" for the global attributes
+    (style, id, class, dir, lang, xml:lang).
+</p>
+<p>
+    <strong>Warning:</strong> If another directive conflicts with the
+    elements here, <em>that</em> directive will win and override. For
+    example, %HTML.EnableAttrID will take precedence over *.id in this
+    directive.  You must set that directive to true before you can use
+    IDs at all.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.AllowedComments.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.AllowedComments.txt
new file mode 100644
index 0000000..8440bc3
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.AllowedComments.txt
@@ -0,0 +1,10 @@
+HTML.AllowedComments
+TYPE: lookup
+VERSION: 4.4.0
+DEFAULT: array()
+--DESCRIPTION--
+A whitelist which indicates what explicit comment bodies should be
+allowed, modulo leading and trailing whitespace.  See also %HTML.AllowedCommentsRegexp
+(these directives are union'ed together, so a comment is considered
+valid if any directive deems it valid.)
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.AllowedCommentsRegexp.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.AllowedCommentsRegexp.txt
new file mode 100644
index 0000000..b1e65be
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.AllowedCommentsRegexp.txt
@@ -0,0 +1,15 @@
+HTML.AllowedCommentsRegexp
+TYPE: string/null
+VERSION: 4.4.0
+DEFAULT: NULL
+--DESCRIPTION--
+A regexp, which if it matches the body of a comment, indicates that
+it should be allowed. Trailing and leading spaces are removed prior
+to running this regular expression.
+<strong>Warning:</strong> Make sure you specify
+correct anchor metacharacters <code>^regex$</code>, otherwise you may accept
+comments that you did not mean to! In particular, the regex <code>/foo|bar/</code>
+is probably not sufficiently strict, since it also allows <code>foobar</code>.
+See also %HTML.AllowedComments (these directives are union'ed together,
+so a comment is considered valid if any directive deems it valid.)
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.AllowedElements.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.AllowedElements.txt
new file mode 100644
index 0000000..ca3c13d
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.AllowedElements.txt
@@ -0,0 +1,23 @@
+HTML.AllowedElements
+TYPE: lookup/null
+VERSION: 1.3.0
+DEFAULT: NULL
+--DESCRIPTION--
+<p>
+    If HTML Purifier's tag set is unsatisfactory for your needs, you can
+    overload it with your own list of tags to allow.  If you change
+    this, you probably also want to change %HTML.AllowedAttributes; see
+    also %HTML.Allowed which lets you set allowed elements and
+    attributes at the same time.
+</p>
+<p>
+    If you attempt to allow an element that HTML Purifier does not know
+    about, HTML Purifier will raise an error.  You will need to manually
+    tell HTML Purifier about this element by using the
+    <a href="http://htmlpurifier.org/docs/enduser-customize.html">advanced customization features.</a>
+</p>
+<p>
+    <strong>Warning:</strong> If another directive conflicts with the
+    elements here, <em>that</em> directive will win and override.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.AllowedModules.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.AllowedModules.txt
new file mode 100644
index 0000000..e373791
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.AllowedModules.txt
@@ -0,0 +1,20 @@
+HTML.AllowedModules
+TYPE: lookup/null
+VERSION: 2.0.0
+DEFAULT: NULL
+--DESCRIPTION--
+
+<p>
+    A doctype comes with a set of usual modules to use. Without having
+    to mucking about with the doctypes, you can quickly activate or
+    disable these modules by specifying which modules you wish to allow
+    with this directive. This is most useful for unit testing specific
+    modules, although end users may find it useful for their own ends.
+</p>
+<p>
+    If you specify a module that does not exist, the manager will silently
+    fail to use it, so be careful! User-defined modules are not affected
+    by this directive. Modules defined in %HTML.CoreModules are not
+    affected by this directive.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Attr.Name.UseCDATA.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Attr.Name.UseCDATA.txt
new file mode 100644
index 0000000..75d680e
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Attr.Name.UseCDATA.txt
@@ -0,0 +1,11 @@
+HTML.Attr.Name.UseCDATA
+TYPE: bool
+DEFAULT: false
+VERSION: 4.0.0
+--DESCRIPTION--
+The W3C specification DTD defines the name attribute to be CDATA, not ID, due
+to limitations of DTD.  In certain documents, this relaxed behavior is desired,
+whether it is to specify duplicate names, or to specify names that would be
+illegal IDs (for example, names that begin with a digit.) Set this configuration
+directive to true to use the relaxed parsing rules.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.BlockWrapper.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.BlockWrapper.txt
new file mode 100644
index 0000000..f32b802
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.BlockWrapper.txt
@@ -0,0 +1,18 @@
+HTML.BlockWrapper
+TYPE: string
+VERSION: 1.3.0
+DEFAULT: 'p'
+--DESCRIPTION--
+
+<p>
+    String name of element to wrap inline elements that are inside a block
+    context.  This only occurs in the children of blockquote in strict mode.
+</p>
+<p>
+    Example: by default value,
+    <code>&lt;blockquote&gt;Foo&lt;/blockquote&gt;</code> would become
+    <code>&lt;blockquote&gt;&lt;p&gt;Foo&lt;/p&gt;&lt;/blockquote&gt;</code>.
+    The <code>&lt;p&gt;</code> tags can be replaced with whatever you desire,
+    as long as it is a block level element.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.CoreModules.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.CoreModules.txt
new file mode 100644
index 0000000..fc8e402
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.CoreModules.txt
@@ -0,0 +1,23 @@
+HTML.CoreModules
+TYPE: lookup
+VERSION: 2.0.0
+--DEFAULT--
+array (
+  'Structure' => true,
+  'Text' => true,
+  'Hypertext' => true,
+  'List' => true,
+  'NonXMLCommonAttributes' => true,
+  'XMLCommonAttributes' => true,
+  'CommonAttributes' => true,
+)
+--DESCRIPTION--
+
+<p>
+    Certain modularized doctypes (XHTML, namely), have certain modules
+    that must be included for the doctype to be an conforming document
+    type: put those modules here. By default, XHTML's core modules
+    are used. You can set this to a blank array to disable core module
+    protection, but this is not recommended.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.CustomDoctype.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.CustomDoctype.txt
new file mode 100644
index 0000000..187c0a0
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.CustomDoctype.txt
@@ -0,0 +1,9 @@
+HTML.CustomDoctype
+TYPE: string/null
+VERSION: 2.0.1
+DEFAULT: NULL
+--DESCRIPTION--
+
+A custom doctype for power-users who defined their own document
+type. This directive only applies when %HTML.Doctype is blank.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.DefinitionID.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.DefinitionID.txt
new file mode 100644
index 0000000..f5433e3
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.DefinitionID.txt
@@ -0,0 +1,33 @@
+HTML.DefinitionID
+TYPE: string/null
+DEFAULT: NULL
+VERSION: 2.0.0
+--DESCRIPTION--
+
+<p>
+    Unique identifier for a custom-built HTML definition. If you edit
+    the raw version of the HTMLDefinition, introducing changes that the
+    configuration object does not reflect, you must specify this variable.
+    If you change your custom edits, you should change this directive, or
+    clear your cache. Example:
+</p>
+<pre>
+$config = HTMLPurifier_Config::createDefault();
+$config->set('HTML', 'DefinitionID', '1');
+$def = $config->getHTMLDefinition();
+$def->addAttribute('a', 'tabindex', 'Number');
+</pre>
+<p>
+    In the above example, the configuration is still at the defaults, but
+    using the advanced API, an extra attribute has been added. The
+    configuration object normally has no way of knowing that this change
+    has taken place, so it needs an extra directive: %HTML.DefinitionID.
+    If someone else attempts to use the default configuration, these two
+    pieces of code will not clobber each other in the cache, since one has
+    an extra directive attached to it.
+</p>
+<p>
+    You <em>must</em> specify a value to this directive to use the
+    advanced API features.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.DefinitionRev.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.DefinitionRev.txt
new file mode 100644
index 0000000..0bb5a71
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.DefinitionRev.txt
@@ -0,0 +1,16 @@
+HTML.DefinitionRev
+TYPE: int
+VERSION: 2.0.0
+DEFAULT: 1
+--DESCRIPTION--
+
+<p>
+    Revision identifier for your custom definition specified in
+    %HTML.DefinitionID.  This serves the same purpose: uniquely identifying
+    your custom definition, but this one does so in a chronological
+    context: revision 3 is more up-to-date then revision 2.  Thus, when
+    this gets incremented, the cache handling is smart enough to clean
+    up any older revisions of your definition as well as flush the
+    cache.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Doctype.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Doctype.txt
new file mode 100644
index 0000000..a6969b9
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Doctype.txt
@@ -0,0 +1,11 @@
+HTML.Doctype
+TYPE: string/null
+DEFAULT: NULL
+--DESCRIPTION--
+Doctype to use during filtering. Technically speaking this is not actually
+a doctype (as it does not identify a corresponding DTD), but we are using
+this name for sake of simplicity. When non-blank, this will override any
+older directives like %HTML.XHTML or %HTML.Strict.
+--ALLOWED--
+'HTML 4.01 Transitional', 'HTML 4.01 Strict', 'XHTML 1.0 Transitional', 'XHTML 1.0 Strict', 'XHTML 1.1'
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.FlashAllowFullScreen.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.FlashAllowFullScreen.txt
new file mode 100644
index 0000000..08d641f
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.FlashAllowFullScreen.txt
@@ -0,0 +1,11 @@
+HTML.FlashAllowFullScreen
+TYPE: bool
+VERSION: 4.2.0
+DEFAULT: false
+--DESCRIPTION--
+<p>
+    Whether or not to permit embedded Flash content from
+    %HTML.SafeObject to expand to the full screen.  Corresponds to
+    the <code>allowFullScreen</code> parameter.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.ForbiddenAttributes.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.ForbiddenAttributes.txt
new file mode 100644
index 0000000..2b8df97
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.ForbiddenAttributes.txt
@@ -0,0 +1,21 @@
+HTML.ForbiddenAttributes
+TYPE: lookup
+VERSION: 3.1.0
+DEFAULT: array()
+--DESCRIPTION--
+<p>
+    While this directive is similar to %HTML.AllowedAttributes, for
+    forwards-compatibility with XML, this attribute has a different syntax. Instead of
+    <code>tag.attr</code>, use <code>tag@attr</code>. To disallow <code>href</code>
+    attributes in <code>a</code> tags, set this directive to
+    <code>a@href</code>. You can also disallow an attribute globally with
+    <code>attr</code> or <code>*@attr</code> (either syntax is fine; the latter
+    is provided for consistency with %HTML.AllowedAttributes).
+</p>
+<p>
+    <strong>Warning:</strong> This directive complements %HTML.ForbiddenElements,
+    accordingly, check
+    out that directive for a discussion of why you
+    should think twice before using this directive.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.ForbiddenElements.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.ForbiddenElements.txt
new file mode 100644
index 0000000..40466c4
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.ForbiddenElements.txt
@@ -0,0 +1,20 @@
+HTML.ForbiddenElements
+TYPE: lookup
+VERSION: 3.1.0
+DEFAULT: array()
+--DESCRIPTION--
+<p>
+    This was, perhaps, the most requested feature ever in HTML
+    Purifier. Please don't abuse it! This is the logical inverse of
+    %HTML.AllowedElements, and it will override that directive, or any
+    other directive.
+</p>
+<p>
+    If possible, %HTML.Allowed is recommended over this directive, because it
+    can sometimes be difficult to tell whether or not you've forbidden all of
+    the behavior you would like to disallow. If you forbid <code>img</code>
+    with the expectation of preventing images on your site, you'll be in for
+    a nasty surprise when people start using the <code>background-image</code>
+    CSS property.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.MaxImgLength.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.MaxImgLength.txt
new file mode 100644
index 0000000..3197479
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.MaxImgLength.txt
@@ -0,0 +1,14 @@
+HTML.MaxImgLength
+TYPE: int/null
+DEFAULT: 1200
+VERSION: 3.1.1
+--DESCRIPTION--
+<p>
+ This directive controls the maximum number of pixels in the width and
+ height attributes in <code>img</code> tags. This is
+ in place to prevent imagecrash attacks, disable with null at your own risk.
+ This directive is similar to %CSS.MaxImgLength, and both should be
+ concurrently edited, although there are
+ subtle differences in the input format (the HTML max is an integer).
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Nofollow.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Nofollow.txt
new file mode 100644
index 0000000..7aa3563
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Nofollow.txt
@@ -0,0 +1,7 @@
+HTML.Nofollow
+TYPE: bool
+VERSION: 4.3.0
+DEFAULT: FALSE
+--DESCRIPTION--
+If enabled, nofollow rel attributes are added to all outgoing links.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Parent.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Parent.txt
new file mode 100644
index 0000000..2d2fbd1
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Parent.txt
@@ -0,0 +1,12 @@
+HTML.Parent
+TYPE: string
+VERSION: 1.3.0
+DEFAULT: 'div'
+--DESCRIPTION--
+
+<p>
+    String name of element that HTML fragment passed to library will be
+    inserted in.  An interesting variation would be using span as the
+    parent element, meaning that only inline tags would be allowed.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Proprietary.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Proprietary.txt
new file mode 100644
index 0000000..b3c45e1
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Proprietary.txt
@@ -0,0 +1,12 @@
+HTML.Proprietary
+TYPE: bool
+VERSION: 3.1.0
+DEFAULT: false
+--DESCRIPTION--
+<p>
+    Whether or not to allow proprietary elements and attributes in your
+    documents, as per <code>HTMLPurifier_HTMLModule_Proprietary</code>.
+    <strong>Warning:</strong> This can cause your documents to stop
+    validating!
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.SafeEmbed.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.SafeEmbed.txt
new file mode 100644
index 0000000..556fa67
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.SafeEmbed.txt
@@ -0,0 +1,13 @@
+HTML.SafeEmbed
+TYPE: bool
+VERSION: 3.1.1
+DEFAULT: false
+--DESCRIPTION--
+<p>
+    Whether or not to permit embed tags in documents, with a number of extra
+    security features added to prevent script execution. This is similar to
+    what websites like MySpace do to embed tags. Embed is a proprietary
+    element and will cause your website to stop validating; you should
+    see if you can use %Output.FlashCompat with %HTML.SafeObject instead
+    first.</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.SafeIframe.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.SafeIframe.txt
new file mode 100644
index 0000000..295a8cf
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.SafeIframe.txt
@@ -0,0 +1,13 @@
+HTML.SafeIframe
+TYPE: bool
+VERSION: 4.4.0
+DEFAULT: false
+--DESCRIPTION--
+<p>
+    Whether or not to permit iframe tags in untrusted documents.  This
+    directive must be accompanied by a whitelist of permitted iframes,
+    such as %URI.SafeIframeRegexp, otherwise it will fatally error.
+    This directive has no effect on strict doctypes, as iframes are not
+    valid.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.SafeObject.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.SafeObject.txt
new file mode 100644
index 0000000..07f6e53
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.SafeObject.txt
@@ -0,0 +1,13 @@
+HTML.SafeObject
+TYPE: bool
+VERSION: 3.1.1
+DEFAULT: false
+--DESCRIPTION--
+<p>
+    Whether or not to permit object tags in documents, with a number of extra
+    security features added to prevent script execution. This is similar to
+    what websites like MySpace do to object tags.  You should also enable
+    %Output.FlashCompat in order to generate Internet Explorer
+    compatibility code for your object tags.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.SafeScripting.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.SafeScripting.txt
new file mode 100644
index 0000000..641b4a8
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.SafeScripting.txt
@@ -0,0 +1,10 @@
+HTML.SafeScripting
+TYPE: lookup
+VERSION: 4.5.0
+DEFAULT: array()
+--DESCRIPTION--
+<p>
+    Whether or not to permit script tags to external scripts in documents.
+    Inline scripting is not allowed, and the script must match an explicit whitelist.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Strict.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Strict.txt
new file mode 100644
index 0000000..d99663a
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Strict.txt
@@ -0,0 +1,9 @@
+HTML.Strict
+TYPE: bool
+VERSION: 1.3.0
+DEFAULT: false
+DEPRECATED-VERSION: 1.7.0
+DEPRECATED-USE: HTML.Doctype
+--DESCRIPTION--
+Determines whether or not to use Transitional (loose) or Strict rulesets.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.TargetBlank.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.TargetBlank.txt
new file mode 100644
index 0000000..d65f0d0
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.TargetBlank.txt
@@ -0,0 +1,8 @@
+HTML.TargetBlank
+TYPE: bool
+VERSION: 4.4.0
+DEFAULT: FALSE
+--DESCRIPTION--
+If enabled, <code>target=blank</code> attributes are added to all outgoing links.
+(This includes links from an HTTPS version of a page to an HTTP version.)
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.TargetNoopener.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.TargetNoopener.txt
new file mode 100644
index 0000000..05cb342
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.TargetNoopener.txt
@@ -0,0 +1,10 @@
+--# vim: et sw=4 sts=4
+HTML.TargetNoopener
+TYPE: bool
+VERSION: 4.8.0
+DEFAULT: TRUE
+--DESCRIPTION--
+If enabled, noopener rel attributes are added to links which have
+a target attribute associated with them.  This prevents malicious
+destinations from overwriting the original window.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.TargetNoreferrer.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.TargetNoreferrer.txt
new file mode 100644
index 0000000..993a817
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.TargetNoreferrer.txt
@@ -0,0 +1,9 @@
+HTML.TargetNoreferrer
+TYPE: bool
+VERSION: 4.8.0
+DEFAULT: TRUE
+--DESCRIPTION--
+If enabled, noreferrer rel attributes are added to links which have
+a target attribute associated with them.  This prevents malicious
+destinations from overwriting the original window.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.TidyAdd.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.TidyAdd.txt
new file mode 100644
index 0000000..602453f
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.TidyAdd.txt
@@ -0,0 +1,8 @@
+HTML.TidyAdd
+TYPE: lookup
+VERSION: 2.0.0
+DEFAULT: array()
+--DESCRIPTION--
+
+Fixes to add to the default set of Tidy fixes as per your level.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.TidyLevel.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.TidyLevel.txt
new file mode 100644
index 0000000..bf943e8
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.TidyLevel.txt
@@ -0,0 +1,24 @@
+HTML.TidyLevel
+TYPE: string
+VERSION: 2.0.0
+DEFAULT: 'medium'
+--DESCRIPTION--
+
+<p>General level of cleanliness the Tidy module should enforce.
+There are four allowed values:</p>
+<dl>
+    <dt>none</dt>
+    <dd>No extra tidying should be done</dd>
+    <dt>light</dt>
+    <dd>Only fix elements that would be discarded otherwise due to
+    lack of support in doctype</dd>
+    <dt>medium</dt>
+    <dd>Enforce best practices</dd>
+    <dt>heavy</dt>
+    <dd>Transform all deprecated elements and attributes to standards
+    compliant equivalents</dd>
+</dl>
+
+--ALLOWED--
+'none', 'light', 'medium', 'heavy'
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.TidyRemove.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.TidyRemove.txt
new file mode 100644
index 0000000..92cca2a
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.TidyRemove.txt
@@ -0,0 +1,8 @@
+HTML.TidyRemove
+TYPE: lookup
+VERSION: 2.0.0
+DEFAULT: array()
+--DESCRIPTION--
+
+Fixes to remove from the default set of Tidy fixes as per your level.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Trusted.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Trusted.txt
new file mode 100644
index 0000000..bc8e654
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.Trusted.txt
@@ -0,0 +1,9 @@
+HTML.Trusted
+TYPE: bool
+VERSION: 2.0.0
+DEFAULT: false
+--DESCRIPTION--
+Indicates whether or not the user input is trusted or not. If the input is
+trusted, a more expansive set of allowed tags and attributes will be used.
+See also %CSS.Trusted.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.XHTML.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.XHTML.txt
new file mode 100644
index 0000000..a3c2f42
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/HTML.XHTML.txt
@@ -0,0 +1,11 @@
+HTML.XHTML
+TYPE: bool
+DEFAULT: true
+VERSION: 1.1.0
+DEPRECATED-VERSION: 1.7.0
+DEPRECATED-USE: HTML.Doctype
+--DESCRIPTION--
+Determines whether or not output is XHTML 1.0 or HTML 4.01 flavor.
+--ALIASES--
+Core.XHTML
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Output.CommentScriptContents.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Output.CommentScriptContents.txt
new file mode 100644
index 0000000..2a13704
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Output.CommentScriptContents.txt
@@ -0,0 +1,10 @@
+Output.CommentScriptContents
+TYPE: bool
+VERSION: 2.0.0
+DEFAULT: true
+--DESCRIPTION--
+Determines whether or not HTML Purifier should attempt to fix up the
+contents of script tags for legacy browsers with comments.
+--ALIASES--
+Core.CommentScriptContents
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Output.FixInnerHTML.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Output.FixInnerHTML.txt
new file mode 100644
index 0000000..d215ba2
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Output.FixInnerHTML.txt
@@ -0,0 +1,15 @@
+Output.FixInnerHTML
+TYPE: bool
+VERSION: 4.3.0
+DEFAULT: true
+--DESCRIPTION--
+<p>
+  If true, HTML Purifier will protect against Internet Explorer's
+  mishandling of the <code>innerHTML</code> attribute by appending
+  a space to any attribute that does not contain angled brackets, spaces
+  or quotes, but contains a backtick.  This slightly changes the
+  semantics of any given attribute, so if this is unacceptable and
+  you do not use <code>innerHTML</code> on any of your pages, you can
+  turn this directive off.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Output.FlashCompat.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Output.FlashCompat.txt
new file mode 100644
index 0000000..e58f91a
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Output.FlashCompat.txt
@@ -0,0 +1,11 @@
+Output.FlashCompat
+TYPE: bool
+VERSION: 4.1.0
+DEFAULT: false
+--DESCRIPTION--
+<p>
+  If true, HTML Purifier will generate Internet Explorer compatibility
+  code for all object code.  This is highly recommended if you enable
+  %HTML.SafeObject.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Output.Newline.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Output.Newline.txt
new file mode 100644
index 0000000..4bb9025
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Output.Newline.txt
@@ -0,0 +1,13 @@
+Output.Newline
+TYPE: string/null
+VERSION: 2.0.1
+DEFAULT: NULL
+--DESCRIPTION--
+
+<p>
+    Newline string to format final output with. If left null, HTML Purifier
+    will auto-detect the default newline type of the system and use that;
+    you can manually override it here. Remember, \r\n is Windows, \r
+    is Mac, and \n is Unix.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Output.SortAttr.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Output.SortAttr.txt
new file mode 100644
index 0000000..3223106
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Output.SortAttr.txt
@@ -0,0 +1,14 @@
+Output.SortAttr
+TYPE: bool
+VERSION: 3.2.0
+DEFAULT: false
+--DESCRIPTION--
+<p>
+  If true, HTML Purifier will sort attributes by name before writing them back
+  to the document, converting a tag like: <code>&lt;el b="" a="" c="" /&gt;</code>
+  to <code>&lt;el a="" b="" c="" /&gt;</code>. This is a workaround for
+  a bug in FCKeditor which causes it to swap attributes order, adding noise
+  to text diffs. If you're not seeing this bug, chances are, you don't need
+  this directive.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Output.TidyFormat.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Output.TidyFormat.txt
new file mode 100644
index 0000000..23dd4d3
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Output.TidyFormat.txt
@@ -0,0 +1,25 @@
+Output.TidyFormat
+TYPE: bool
+VERSION: 1.1.1
+DEFAULT: false
+--DESCRIPTION--
+<p>
+    Determines whether or not to run Tidy on the final output for pretty
+    formatting reasons, such as indentation and wrap.
+</p>
+<p>
+    This can greatly improve readability for editors who are hand-editing
+    the HTML, but is by no means necessary as HTML Purifier has already
+    fixed all major errors the HTML may have had. Tidy is a non-default
+    extension, and this directive will silently fail if Tidy is not
+    available.
+</p>
+<p>
+    If you are looking to make the overall look of your page's source
+    better, I recommend running Tidy on the entire page rather than just
+    user-content (after all, the indentation relative to the containing
+    blocks will be incorrect).
+</p>
+--ALIASES--
+Core.TidyFormat
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Test.ForceNoIconv.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Test.ForceNoIconv.txt
new file mode 100644
index 0000000..d1820cd
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/Test.ForceNoIconv.txt
@@ -0,0 +1,7 @@
+Test.ForceNoIconv
+TYPE: bool
+DEFAULT: false
+--DESCRIPTION--
+When set to true, HTMLPurifier_Encoder will act as if iconv does not exist
+and use only pure PHP implementations.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.AllowedSchemes.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.AllowedSchemes.txt
new file mode 100644
index 0000000..0b0533a
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.AllowedSchemes.txt
@@ -0,0 +1,18 @@
+URI.AllowedSchemes
+TYPE: lookup
+--DEFAULT--
+array (
+  'http' => true,
+  'https' => true,
+  'mailto' => true,
+  'ftp' => true,
+  'nntp' => true,
+  'news' => true,
+  'tel' => true,
+)
+--DESCRIPTION--
+Whitelist that defines the schemes that a URI is allowed to have.  This
+prevents XSS attacks from using pseudo-schemes like javascript or mocha.
+There is also support for the <code>data</code> and <code>file</code>
+URI schemes, but they are not enabled by default.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.Base.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.Base.txt
new file mode 100644
index 0000000..ba47308
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.Base.txt
@@ -0,0 +1,17 @@
+URI.Base
+TYPE: string/null
+VERSION: 2.1.0
+DEFAULT: NULL
+--DESCRIPTION--
+
+<p>
+    The base URI is the URI of the document this purified HTML will be
+    inserted into.  This information is important if HTML Purifier needs
+    to calculate absolute URIs from relative URIs, such as when %URI.MakeAbsolute
+    is on.  You may use a non-absolute URI for this value, but behavior
+    may vary (%URI.MakeAbsolute deals nicely with both absolute and
+    relative paths, but forwards-compatibility is not guaranteed).
+    <strong>Warning:</strong> If set, the scheme on this URI
+    overrides the one specified by %URI.DefaultScheme.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.DefaultScheme.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.DefaultScheme.txt
new file mode 100644
index 0000000..981e443
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.DefaultScheme.txt
@@ -0,0 +1,15 @@
+URI.DefaultScheme
+TYPE: string/null
+DEFAULT: 'http'
+--DESCRIPTION--
+
+<p>
+    Defines through what scheme the output will be served, in order to
+    select the proper object validator when no scheme information is present.
+</p>
+
+<p>
+    Starting with HTML Purifier 4.9.0, the default scheme can be null, in
+    which case we reject all URIs which do not have explicit schemes.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.DefinitionID.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.DefinitionID.txt
new file mode 100644
index 0000000..523204c
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.DefinitionID.txt
@@ -0,0 +1,11 @@
+URI.DefinitionID
+TYPE: string/null
+VERSION: 2.1.0
+DEFAULT: NULL
+--DESCRIPTION--
+
+<p>
+    Unique identifier for a custom-built URI definition. If you  want
+    to add custom URIFilters, you must specify this value.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.DefinitionRev.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.DefinitionRev.txt
new file mode 100644
index 0000000..a9c07b1
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.DefinitionRev.txt
@@ -0,0 +1,11 @@
+URI.DefinitionRev
+TYPE: int
+VERSION: 2.1.0
+DEFAULT: 1
+--DESCRIPTION--
+
+<p>
+    Revision identifier for your custom definition. See
+    %HTML.DefinitionRev for details.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.Disable.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.Disable.txt
new file mode 100644
index 0000000..b19ca1d
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.Disable.txt
@@ -0,0 +1,14 @@
+URI.Disable
+TYPE: bool
+VERSION: 1.3.0
+DEFAULT: false
+--DESCRIPTION--
+
+<p>
+    Disables all URIs in all forms. Not sure why you'd want to do that
+    (after all, the Internet's founded on the notion of a hyperlink).
+</p>
+
+--ALIASES--
+Attr.DisableURI
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.DisableExternal.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.DisableExternal.txt
new file mode 100644
index 0000000..9132ea4
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.DisableExternal.txt
@@ -0,0 +1,11 @@
+URI.DisableExternal
+TYPE: bool
+VERSION: 1.2.0
+DEFAULT: false
+--DESCRIPTION--
+Disables links to external websites.  This is a highly effective anti-spam
+and anti-pagerank-leech measure, but comes at a hefty price: nolinks or
+images outside of your domain will be allowed.  Non-linkified URIs will
+still be preserved.  If you want to be able to link to subdomains or use
+absolute URIs, specify %URI.Host for your website.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.DisableExternalResources.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.DisableExternalResources.txt
new file mode 100644
index 0000000..d74bc1e
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.DisableExternalResources.txt
@@ -0,0 +1,13 @@
+URI.DisableExternalResources
+TYPE: bool
+VERSION: 1.3.0
+DEFAULT: false
+--DESCRIPTION--
+Disables the embedding of external resources, preventing users from
+embedding things like images from other hosts. This prevents access
+tracking (good for email viewers), bandwidth leeching, cross-site request
+forging, goatse.cx posting, and other nasties, but also results in a loss
+of end-user functionality (they can't directly post a pic they posted from
+Flickr anymore). Use it if you don't have a robust user-content moderation
+team.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.DisableResources.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.DisableResources.txt
new file mode 100644
index 0000000..6c10614
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.DisableResources.txt
@@ -0,0 +1,15 @@
+URI.DisableResources
+TYPE: bool
+VERSION: 4.2.0
+DEFAULT: false
+--DESCRIPTION--
+<p>
+    Disables embedding resources, essentially meaning no pictures. You can
+    still link to them though. See %URI.DisableExternalResources for why
+    this might be a good idea.
+</p>
+<p>
+    <em>Note:</em> While this directive has been available since 1.3.0,
+    it didn't actually start doing anything until 4.2.0.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.Host.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.Host.txt
new file mode 100644
index 0000000..ba0e6bc
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.Host.txt
@@ -0,0 +1,19 @@
+URI.Host
+TYPE: string/null
+VERSION: 1.2.0
+DEFAULT: NULL
+--DESCRIPTION--
+
+<p>
+    Defines the domain name of the server, so we can determine whether or
+    an absolute URI is from your website or not.  Not strictly necessary,
+    as users should be using relative URIs to reference resources on your
+    website.  It will, however, let you use absolute URIs to link to
+    subdomains of the domain you post here: i.e. example.com will allow
+    sub.example.com.  However, higher up domains will still be excluded:
+    if you set %URI.Host to sub.example.com, example.com will be blocked.
+    <strong>Note:</strong> This directive overrides %URI.Base because
+    a given page may be on a sub-domain, but you wish HTML Purifier to be
+    more relaxed and allow some of the parent domains too.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.HostBlacklist.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.HostBlacklist.txt
new file mode 100644
index 0000000..825fef2
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.HostBlacklist.txt
@@ -0,0 +1,9 @@
+URI.HostBlacklist
+TYPE: list
+VERSION: 1.3.0
+DEFAULT: array()
+--DESCRIPTION--
+List of strings that are forbidden in the host of any URI. Use it to kill
+domain names of spam, etc. Note that it will catch anything in the domain,
+so <tt>moo.com</tt> will catch <tt>moo.com.example.com</tt>.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.MakeAbsolute.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.MakeAbsolute.txt
new file mode 100644
index 0000000..eb58c7f
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.MakeAbsolute.txt
@@ -0,0 +1,13 @@
+URI.MakeAbsolute
+TYPE: bool
+VERSION: 2.1.0
+DEFAULT: false
+--DESCRIPTION--
+
+<p>
+    Converts all URIs into absolute forms. This is useful when the HTML
+    being filtered assumes a specific base path, but will actually be
+    viewed in a different context (and setting an alternate base URI is
+    not possible). %URI.Base must be set for this directive to work.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.Munge.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.Munge.txt
new file mode 100644
index 0000000..bedd610
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.Munge.txt
@@ -0,0 +1,83 @@
+URI.Munge
+TYPE: string/null
+VERSION: 1.3.0
+DEFAULT: NULL
+--DESCRIPTION--
+
+<p>
+    Munges all browsable (usually http, https and ftp)
+    absolute URIs into another URI, usually a URI redirection service.
+    This directive accepts a URI, formatted with a <code>%s</code> where
+    the url-encoded original URI should be inserted (sample:
+    <code>http://www.google.com/url?q=%s</code>).
+</p>
+<p>
+    Uses for this directive:
+</p>
+<ul>
+    <li>
+        Prevent PageRank leaks, while being fairly transparent
+        to users (you may also want to add some client side JavaScript to
+        override the text in the statusbar). <strong>Notice</strong>:
+        Many security experts believe that this form of protection does not deter spam-bots.
+    </li>
+    <li>
+        Redirect users to a splash page telling them they are leaving your
+        website. While this is poor usability practice, it is often mandated
+        in corporate environments.
+    </li>
+</ul>
+<p>
+    Prior to HTML Purifier 3.1.1, this directive also enabled the munging
+    of browsable external resources, which could break things if your redirection
+    script was a splash page or used <code>meta</code> tags. To revert to
+    previous behavior, please use %URI.MungeResources.
+</p>
+<p>
+    You may want to also use %URI.MungeSecretKey along with this directive
+    in order to enforce what URIs your redirector script allows. Open
+    redirector scripts can be a security risk and negatively affect the
+    reputation of your domain name.
+</p>
+<p>
+    Starting with HTML Purifier 3.1.1, there is also these substitutions:
+</p>
+<table>
+    <thead>
+        <tr>
+            <th>Key</th>
+            <th>Description</th>
+            <th>Example <code>&lt;a href=""&gt;</code></th>
+        </tr>
+    </thead>
+    <tbody>
+        <tr>
+            <td>%r</td>
+            <td>1 - The URI embeds a resource<br />(blank) - The URI is merely a link</td>
+            <td></td>
+        </tr>
+        <tr>
+            <td>%n</td>
+            <td>The name of the tag this URI came from</td>
+            <td>a</td>
+        </tr>
+        <tr>
+            <td>%m</td>
+            <td>The name of the attribute this URI came from</td>
+            <td>href</td>
+        </tr>
+        <tr>
+            <td>%p</td>
+            <td>The name of the CSS property this URI came from, or blank if irrelevant</td>
+            <td></td>
+        </tr>
+    </tbody>
+</table>
+<p>
+    Admittedly, these letters are somewhat arbitrary; the only stipulation
+    was that they couldn't be a through f. r is for resource (I would have preferred
+    e, but you take what you can get), n is for name, m
+    was picked because it came after n (and I couldn't use a), p is for
+    property.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.MungeResources.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.MungeResources.txt
new file mode 100644
index 0000000..ed4b5b0
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.MungeResources.txt
@@ -0,0 +1,17 @@
+URI.MungeResources
+TYPE: bool
+VERSION: 3.1.1
+DEFAULT: false
+--DESCRIPTION--
+<p>
+    If true, any URI munging directives like %URI.Munge
+    will also apply to embedded resources, such as <code>&lt;img src=""&gt;</code>.
+    Be careful enabling this directive if you have a redirector script
+    that does not use the <code>Location</code> HTTP header; all of your images
+    and other embedded resources will break.
+</p>
+<p>
+    <strong>Warning:</strong> It is strongly advised you use this in conjunction
+    %URI.MungeSecretKey to mitigate the security risk of an open redirector.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.MungeSecretKey.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.MungeSecretKey.txt
new file mode 100644
index 0000000..123b6e2
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.MungeSecretKey.txt
@@ -0,0 +1,30 @@
+URI.MungeSecretKey
+TYPE: string/null
+VERSION: 3.1.1
+DEFAULT: NULL
+--DESCRIPTION--
+<p>
+    This directive enables secure checksum generation along with %URI.Munge.
+    It should be set to a secure key that is not shared with anyone else.
+    The checksum can be placed in the URI using %t. Use of this checksum
+    affords an additional level of protection by allowing a redirector
+    to check if a URI has passed through HTML Purifier with this line:
+</p>
+
+<pre>$checksum === hash_hmac("sha256", $url, $secret_key)</pre>
+
+<p>
+    If the output is TRUE, the redirector script should accept the URI.
+</p>
+
+<p>
+    Please note that it would still be possible for an attacker to procure
+    secure hashes en-mass by abusing your website's Preview feature or the
+    like, but this service affords an additional level of protection
+    that should be combined with website blacklisting.
+</p>
+
+<p>
+    Remember this has no effect if %URI.Munge is not on.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.OverrideAllowedSchemes.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.OverrideAllowedSchemes.txt
new file mode 100644
index 0000000..8b387de
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.OverrideAllowedSchemes.txt
@@ -0,0 +1,9 @@
+URI.OverrideAllowedSchemes
+TYPE: bool
+DEFAULT: true
+--DESCRIPTION--
+If this is set to true (which it is by default), you can override
+%URI.AllowedSchemes by simply registering a HTMLPurifier_URIScheme to the
+registry.  If false, you will also have to update that directive in order
+to add more schemes.
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.SafeIframeRegexp.txt b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.SafeIframeRegexp.txt
new file mode 100644
index 0000000..7e1f227
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/URI.SafeIframeRegexp.txt
@@ -0,0 +1,22 @@
+URI.SafeIframeRegexp
+TYPE: string/null
+VERSION: 4.4.0
+DEFAULT: NULL
+--DESCRIPTION--
+<p>
+    A PCRE regular expression that will be matched against an iframe URI.  This is
+    a relatively inflexible scheme, but works well enough for the most common
+    use-case of iframes: embedded video.  This directive only has an effect if
+    %HTML.SafeIframe is enabled.  Here are some example values:
+</p>
+<ul>
+    <li><code>%^http://www.youtube.com/embed/%</code> - Allow YouTube videos</li>
+    <li><code>%^http://player.vimeo.com/video/%</code> - Allow Vimeo videos</li>
+    <li><code>%^http://(www.youtube.com/embed/|player.vimeo.com/video/)%</code> - Allow both</li>
+</ul>
+<p>
+    Note that this directive does not give you enough granularity to, say, disable
+    all <code>autoplay</code> videos.  Pipe up on the HTML Purifier forums if this
+    is a capability you want.
+</p>
+--# vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/info.ini b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/info.ini
new file mode 100644
index 0000000..58e0ce4
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/ConfigSchema/schema/info.ini
@@ -0,0 +1,3 @@
+name = "HTML Purifier"
+
+; vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/EntityLookup/entities.ser b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/EntityLookup/entities.ser
new file mode 100644
index 0000000..e8b0812
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/EntityLookup/entities.ser
@@ -0,0 +1 @@
+a:253:{s:4:"fnof";s:2:"ƒ";s:5:"Alpha";s:2:"Α";s:4:"Beta";s:2:"Β";s:5:"Gamma";s:2:"Γ";s:5:"Delta";s:2:"Δ";s:7:"Epsilon";s:2:"Ε";s:4:"Zeta";s:2:"Ζ";s:3:"Eta";s:2:"Η";s:5:"Theta";s:2:"Θ";s:4:"Iota";s:2:"Ι";s:5:"Kappa";s:2:"Κ";s:6:"Lambda";s:2:"Λ";s:2:"Mu";s:2:"Μ";s:2:"Nu";s:2:"�";s:2:"Xi";s:2:"Ξ";s:7:"Omicron";s:2:"Ο";s:2:"Pi";s:2:"Π";s:3:"Rho";s:2:"Ρ";s:5:"Sigma";s:2:"Σ";s:3:"Tau";s:2:"Τ";s:7:"Upsilon";s:2:"Υ";s:3:"Phi";s:2:"Φ";s:3:"Chi";s:2:"Χ";s:3:"Psi";s:2:"Ψ";s:5:"Omega";s:2:"Ω";s:5:"alpha";s:2:"α";s:4:"beta";s:2:"β";s:5:"gamma";s:2:"γ";s:5:"delta";s:2:"δ";s:7:"epsilon";s:2:"ε";s:4:"zeta";s:2:"ζ";s:3:"eta";s:2:"η";s:5:"theta";s:2:"θ";s:4:"iota";s:2:"ι";s:5:"kappa";s:2:"κ";s:6:"lambda";s:2:"λ";s:2:"mu";s:2:"μ";s:2:"nu";s:2:"ν";s:2:"xi";s:2:"ξ";s:7:"omicron";s:2:"ο";s:2:"pi";s:2:"π";s:3:"rho";s:2:"�";s:6:"sigmaf";s:2:"ς";s:5:"sigma";s:2:"σ";s:3:"tau";s:2:"τ";s:7:"upsilon";s:2:"υ";s:3:"phi";s:2:"φ";s:3:"chi";s:2:"χ";s:3:"psi";s:2:"ψ";s:5:"omega";s:2:"ω";s:8:"thetasym";s:2:"ϑ";s:5:"upsih";s:2:"ϒ";s:3:"piv";s:2:"ϖ";s:4:"bull";s:3:"•";s:6:"hellip";s:3:"…";s:5:"prime";s:3:"′";s:5:"Prime";s:3:"″";s:5:"oline";s:3:"‾";s:5:"frasl";s:3:"�";s:6:"weierp";s:3:"℘";s:5:"image";s:3:"ℑ";s:4:"real";s:3:"ℜ";s:5:"trade";s:3:"™";s:7:"alefsym";s:3:"ℵ";s:4:"larr";s:3:"�";s:4:"uarr";s:3:"↑";s:4:"rarr";s:3:"→";s:4:"darr";s:3:"↓";s:4:"harr";s:3:"↔";s:5:"crarr";s:3:"↵";s:4:"lArr";s:3:"�";s:4:"uArr";s:3:"⇑";s:4:"rArr";s:3:"⇒";s:4:"dArr";s:3:"⇓";s:4:"hArr";s:3:"⇔";s:6:"forall";s:3:"∀";s:4:"part";s:3:"∂";s:5:"exist";s:3:"∃";s:5:"empty";s:3:"∅";s:5:"nabla";s:3:"∇";s:4:"isin";s:3:"∈";s:5:"notin";s:3:"∉";s:2:"ni";s:3:"∋";s:4:"prod";s:3:"�";s:3:"sum";s:3:"∑";s:5:"minus";s:3:"−";s:6:"lowast";s:3:"∗";s:5:"radic";s:3:"√";s:4:"prop";s:3:"�";s:5:"infin";s:3:"∞";s:3:"ang";s:3:"∠";s:3:"and";s:3:"∧";s:2:"or";s:3:"∨";s:3:"cap";s:3:"∩";s:3:"cup";s:3:"∪";s:3:"int";s:3:"∫";s:6:"there4";s:3:"∴";s:3:"sim";s:3:"∼";s:4:"cong";s:3:"≅";s:5:"asymp";s:3:"≈";s:2:"ne";s:3:"≠";s:5:"equiv";s:3:"≡";s:2:"le";s:3:"≤";s:2:"ge";s:3:"≥";s:3:"sub";s:3:"⊂";s:3:"sup";s:3:"⊃";s:4:"nsub";s:3:"⊄";s:4:"sube";s:3:"⊆";s:4:"supe";s:3:"⊇";s:5:"oplus";s:3:"⊕";s:6:"otimes";s:3:"⊗";s:4:"perp";s:3:"⊥";s:4:"sdot";s:3:"⋅";s:5:"lceil";s:3:"⌈";s:5:"rceil";s:3:"⌉";s:6:"lfloor";s:3:"⌊";s:6:"rfloor";s:3:"⌋";s:4:"lang";s:3:"〈";s:4:"rang";s:3:"〉";s:3:"loz";s:3:"◊";s:6:"spades";s:3:"♠";s:5:"clubs";s:3:"♣";s:6:"hearts";s:3:"♥";s:5:"diams";s:3:"♦";s:4:"quot";s:1:""";s:3:"amp";s:1:"&";s:2:"lt";s:1:"<";s:2:"gt";s:1:">";s:4:"apos";s:1:"'";s:5:"OElig";s:2:"Œ";s:5:"oelig";s:2:"œ";s:6:"Scaron";s:2:"Š";s:6:"scaron";s:2:"š";s:4:"Yuml";s:2:"Ÿ";s:4:"circ";s:2:"ˆ";s:5:"tilde";s:2:"˜";s:4:"ensp";s:3:" ";s:4:"emsp";s:3:" ";s:6:"thinsp";s:3:" ";s:4:"zwnj";s:3:"‌";s:3:"zwj";s:3:"�";s:3:"lrm";s:3:"‎";s:3:"rlm";s:3:"�";s:5:"ndash";s:3:"–";s:5:"mdash";s:3:"—";s:5:"lsquo";s:3:"‘";s:5:"rsquo";s:3:"’";s:5:"sbquo";s:3:"‚";s:5:"ldquo";s:3:"“";s:5:"rdquo";s:3:"�";s:5:"bdquo";s:3:"„";s:6:"dagger";s:3:"†";s:6:"Dagger";s:3:"‡";s:6:"permil";s:3:"‰";s:6:"lsaquo";s:3:"‹";s:6:"rsaquo";s:3:"›";s:4:"euro";s:3:"€";s:4:"nbsp";s:2:" ";s:5:"iexcl";s:2:"¡";s:4:"cent";s:2:"¢";s:5:"pound";s:2:"£";s:6:"curren";s:2:"¤";s:3:"yen";s:2:"¥";s:6:"brvbar";s:2:"¦";s:4:"sect";s:2:"§";s:3:"uml";s:2:"¨";s:4:"copy";s:2:"©";s:4:"ordf";s:2:"ª";s:5:"laquo";s:2:"«";s:3:"not";s:2:"¬";s:3:"shy";s:2:"­";s:3:"reg";s:2:"®";s:4:"macr";s:2:"¯";s:3:"deg";s:2:"°";s:6:"plusmn";s:2:"±";s:4:"sup2";s:2:"²";s:4:"sup3";s:2:"³";s:5:"acute";s:2:"´";s:5:"micro";s:2:"µ";s:4:"para";s:2:"¶";s:6:"middot";s:2:"·";s:5:"cedil";s:2:"¸";s:4:"sup1";s:2:"¹";s:4:"ordm";s:2:"º";s:5:"raquo";s:2:"»";s:6:"frac14";s:2:"¼";s:6:"frac12";s:2:"½";s:6:"frac34";s:2:"¾";s:6:"iquest";s:2:"¿";s:6:"Agrave";s:2:"À";s:6:"Aacute";s:2:"�";s:5:"Acirc";s:2:"Â";s:6:"Atilde";s:2:"Ã";s:4:"Auml";s:2:"Ä";s:5:"Aring";s:2:"Å";s:5:"AElig";s:2:"Æ";s:6:"Ccedil";s:2:"Ç";s:6:"Egrave";s:2:"È";s:6:"Eacute";s:2:"É";s:5:"Ecirc";s:2:"Ê";s:4:"Euml";s:2:"Ë";s:6:"Igrave";s:2:"Ì";s:6:"Iacute";s:2:"�";s:5:"Icirc";s:2:"Î";s:4:"Iuml";s:2:"�";s:3:"ETH";s:2:"�";s:6:"Ntilde";s:2:"Ñ";s:6:"Ograve";s:2:"Ò";s:6:"Oacute";s:2:"Ó";s:5:"Ocirc";s:2:"Ô";s:6:"Otilde";s:2:"Õ";s:4:"Ouml";s:2:"Ö";s:5:"times";s:2:"×";s:6:"Oslash";s:2:"Ø";s:6:"Ugrave";s:2:"Ù";s:6:"Uacute";s:2:"Ú";s:5:"Ucirc";s:2:"Û";s:4:"Uuml";s:2:"Ü";s:6:"Yacute";s:2:"�";s:5:"THORN";s:2:"Þ";s:5:"szlig";s:2:"ß";s:6:"agrave";s:2:"à";s:6:"aacute";s:2:"á";s:5:"acirc";s:2:"â";s:6:"atilde";s:2:"ã";s:4:"auml";s:2:"ä";s:5:"aring";s:2:"å";s:5:"aelig";s:2:"æ";s:6:"ccedil";s:2:"ç";s:6:"egrave";s:2:"è";s:6:"eacute";s:2:"é";s:5:"ecirc";s:2:"ê";s:4:"euml";s:2:"ë";s:6:"igrave";s:2:"ì";s:6:"iacute";s:2:"í";s:5:"icirc";s:2:"î";s:4:"iuml";s:2:"ï";s:3:"eth";s:2:"ð";s:6:"ntilde";s:2:"ñ";s:6:"ograve";s:2:"ò";s:6:"oacute";s:2:"ó";s:5:"ocirc";s:2:"ô";s:6:"otilde";s:2:"õ";s:4:"ouml";s:2:"ö";s:6:"divide";s:2:"÷";s:6:"oslash";s:2:"ø";s:6:"ugrave";s:2:"ù";s:6:"uacute";s:2:"ú";s:5:"ucirc";s:2:"û";s:4:"uuml";s:2:"ü";s:6:"yacute";s:2:"ý";s:5:"thorn";s:2:"þ";s:4:"yuml";s:2:"ÿ";}
\ No newline at end of file
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Filter/ExtractStyleBlocks.php b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Filter/ExtractStyleBlocks.php
new file mode 100644
index 0000000..5af24c2
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Filter/ExtractStyleBlocks.php
@@ -0,0 +1,341 @@
+<?php
+
+// why is this a top level function? Because PHP 5.2.0 doesn't seem to
+// understand how to interpret this filter if it's a static method.
+// It's all really silly, but if we go this route it might be reasonable
+// to coalesce all of these methods into one.
+function htmlpurifier_filter_extractstyleblocks_muteerrorhandler()
+{
+}
+
+/**
+ * This filter extracts <style> blocks from input HTML, cleans them up
+ * using CSSTidy, and then places them in $purifier->context->get('StyleBlocks')
+ * so they can be used elsewhere in the document.
+ *
+ * @note
+ *      See tests/HTMLPurifier/Filter/ExtractStyleBlocksTest.php for
+ *      sample usage.
+ *
+ * @note
+ *      This filter can also be used on stylesheets not included in the
+ *      document--something purists would probably prefer. Just directly
+ *      call HTMLPurifier_Filter_ExtractStyleBlocks->cleanCSS()
+ */
+class HTMLPurifier_Filter_ExtractStyleBlocks extends HTMLPurifier_Filter
+{
+    /**
+     * @type string
+     */
+    public $name = 'ExtractStyleBlocks';
+
+    /**
+     * @type array
+     */
+    private $_styleMatches = array();
+
+    /**
+     * @type csstidy
+     */
+    private $_tidy;
+
+    /**
+     * @type HTMLPurifier_AttrDef_HTML_ID
+     */
+    private $_id_attrdef;
+
+    /**
+     * @type HTMLPurifier_AttrDef_CSS_Ident
+     */
+    private $_class_attrdef;
+
+    /**
+     * @type HTMLPurifier_AttrDef_Enum
+     */
+    private $_enum_attrdef;
+
+    public function __construct()
+    {
+        $this->_tidy = new csstidy();
+        $this->_tidy->set_cfg('lowercase_s', false);
+        $this->_id_attrdef = new HTMLPurifier_AttrDef_HTML_ID(true);
+        $this->_class_attrdef = new HTMLPurifier_AttrDef_CSS_Ident();
+        $this->_enum_attrdef = new HTMLPurifier_AttrDef_Enum(
+            array(
+                'first-child',
+                'link',
+                'visited',
+                'active',
+                'hover',
+                'focus'
+            )
+        );
+    }
+
+    /**
+     * Save the contents of CSS blocks to style matches
+     * @param array $matches preg_replace style $matches array
+     */
+    protected function styleCallback($matches)
+    {
+        $this->_styleMatches[] = $matches[1];
+    }
+
+    /**
+     * Removes inline <style> tags from HTML, saves them for later use
+     * @param string $html
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return string
+     * @todo Extend to indicate non-text/css style blocks
+     */
+    public function preFilter($html, $config, $context)
+    {
+        $tidy = $config->get('Filter.ExtractStyleBlocks.TidyImpl');
+        if ($tidy !== null) {
+            $this->_tidy = $tidy;
+        }
+        // NB: this must be NON-greedy because if we have
+        // <style>foo</style>  <style>bar</style>
+        // we must not grab foo</style>  <style>bar
+        $html = preg_replace_callback('#<style(?:\s.*)?>(.*)<\/style>#isU', array($this, 'styleCallback'), $html);
+        $style_blocks = $this->_styleMatches;
+        $this->_styleMatches = array(); // reset
+        $context->register('StyleBlocks', $style_blocks); // $context must not be reused
+        if ($this->_tidy) {
+            foreach ($style_blocks as &$style) {
+                $style = $this->cleanCSS($style, $config, $context);
+            }
+        }
+        return $html;
+    }
+
+    /**
+     * Takes CSS (the stuff found in <style>) and cleans it.
+     * @warning Requires CSSTidy <http://csstidy.sourceforge.net/>
+     * @param string $css CSS styling to clean
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @throws HTMLPurifier_Exception
+     * @return string Cleaned CSS
+     */
+    public function cleanCSS($css, $config, $context)
+    {
+        // prepare scope
+        $scope = $config->get('Filter.ExtractStyleBlocks.Scope');
+        if ($scope !== null) {
+            $scopes = array_map('trim', explode(',', $scope));
+        } else {
+            $scopes = array();
+        }
+        // remove comments from CSS
+        $css = trim($css);
+        if (strncmp('<!--', $css, 4) === 0) {
+            $css = substr($css, 4);
+        }
+        if (strlen($css) > 3 && substr($css, -3) == '-->') {
+            $css = substr($css, 0, -3);
+        }
+        $css = trim($css);
+        set_error_handler('htmlpurifier_filter_extractstyleblocks_muteerrorhandler');
+        $this->_tidy->parse($css);
+        restore_error_handler();
+        $css_definition = $config->getDefinition('CSS');
+        $html_definition = $config->getDefinition('HTML');
+        $new_css = array();
+        foreach ($this->_tidy->css as $k => $decls) {
+            // $decls are all CSS declarations inside an @ selector
+            $new_decls = array();
+            foreach ($decls as $selector => $style) {
+                $selector = trim($selector);
+                if ($selector === '') {
+                    continue;
+                } // should not happen
+                // Parse the selector
+                // Here is the relevant part of the CSS grammar:
+                //
+                // ruleset
+                //   : selector [ ',' S* selector ]* '{' ...
+                // selector
+                //   : simple_selector [ combinator selector | S+ [ combinator? selector ]? ]?
+                // combinator
+                //   : '+' S*
+                //   : '>' S*
+                // simple_selector
+                //   : element_name [ HASH | class | attrib | pseudo ]*
+                //   | [ HASH | class | attrib | pseudo ]+
+                // element_name
+                //   : IDENT | '*'
+                //   ;
+                // class
+                //   : '.' IDENT
+                //   ;
+                // attrib
+                //   : '[' S* IDENT S* [ [ '=' | INCLUDES | DASHMATCH ] S*
+                //     [ IDENT | STRING ] S* ]? ']'
+                //   ;
+                // pseudo
+                //   : ':' [ IDENT | FUNCTION S* [IDENT S*]? ')' ]
+                //   ;
+                //
+                // For reference, here are the relevant tokens:
+                //
+                // HASH         #{name}
+                // IDENT        {ident}
+                // INCLUDES     ==
+                // DASHMATCH    |=
+                // STRING       {string}
+                // FUNCTION     {ident}\(
+                //
+                // And the lexical scanner tokens
+                //
+                // name         {nmchar}+
+                // nmchar       [_a-z0-9-]|{nonascii}|{escape}
+                // nonascii     [\240-\377]
+                // escape       {unicode}|\\[^\r\n\f0-9a-f]
+                // unicode      \\{h}}{1,6}(\r\n|[ \t\r\n\f])?
+                // ident        -?{nmstart}{nmchar*}
+                // nmstart      [_a-z]|{nonascii}|{escape}
+                // string       {string1}|{string2}
+                // string1      \"([^\n\r\f\\"]|\\{nl}|{escape})*\"
+                // string2      \'([^\n\r\f\\"]|\\{nl}|{escape})*\'
+                //
+                // We'll implement a subset (in order to reduce attack
+                // surface); in particular:
+                //
+                //      - No Unicode support
+                //      - No escapes support
+                //      - No string support (by proxy no attrib support)
+                //      - element_name is matched against allowed
+                //        elements (some people might find this
+                //        annoying...)
+                //      - Pseudo-elements one of :first-child, :link,
+                //        :visited, :active, :hover, :focus
+
+                // handle ruleset
+                $selectors = array_map('trim', explode(',', $selector));
+                $new_selectors = array();
+                foreach ($selectors as $sel) {
+                    // split on +, > and spaces
+                    $basic_selectors = preg_split('/\s*([+> ])\s*/', $sel, -1, PREG_SPLIT_DELIM_CAPTURE);
+                    // even indices are chunks, odd indices are
+                    // delimiters
+                    $nsel = null;
+                    $delim = null; // guaranteed to be non-null after
+                    // two loop iterations
+                    for ($i = 0, $c = count($basic_selectors); $i < $c; $i++) {
+                        $x = $basic_selectors[$i];
+                        if ($i % 2) {
+                            // delimiter
+                            if ($x === ' ') {
+                                $delim = ' ';
+                            } else {
+                                $delim = ' ' . $x . ' ';
+                            }
+                        } else {
+                            // simple selector
+                            $components = preg_split('/([#.:])/', $x, -1, PREG_SPLIT_DELIM_CAPTURE);
+                            $sdelim = null;
+                            $nx = null;
+                            for ($j = 0, $cc = count($components); $j < $cc; $j++) {
+                                $y = $components[$j];
+                                if ($j === 0) {
+                                    if ($y === '*' || isset($html_definition->info[$y = strtolower($y)])) {
+                                        $nx = $y;
+                                    } else {
+                                        // $nx stays null; this matters
+                                        // if we don't manage to find
+                                        // any valid selector content,
+                                        // in which case we ignore the
+                                        // outer $delim
+                                    }
+                                } elseif ($j % 2) {
+                                    // set delimiter
+                                    $sdelim = $y;
+                                } else {
+                                    $attrdef = null;
+                                    if ($sdelim === '#') {
+                                        $attrdef = $this->_id_attrdef;
+                                    } elseif ($sdelim === '.') {
+                                        $attrdef = $this->_class_attrdef;
+                                    } elseif ($sdelim === ':') {
+                                        $attrdef = $this->_enum_attrdef;
+                                    } else {
+                                        throw new HTMLPurifier_Exception('broken invariant sdelim and preg_split');
+                                    }
+                                    $r = $attrdef->validate($y, $config, $context);
+                                    if ($r !== false) {
+                                        if ($r !== true) {
+                                            $y = $r;
+                                        }
+                                        if ($nx === null) {
+                                            $nx = '';
+                                        }
+                                        $nx .= $sdelim . $y;
+                                    }
+                                }
+                            }
+                            if ($nx !== null) {
+                                if ($nsel === null) {
+                                    $nsel = $nx;
+                                } else {
+                                    $nsel .= $delim . $nx;
+                                }
+                            } else {
+                                // delimiters to the left of invalid
+                                // basic selector ignored
+                            }
+                        }
+                    }
+                    if ($nsel !== null) {
+                        if (!empty($scopes)) {
+                            foreach ($scopes as $s) {
+                                $new_selectors[] = "$s $nsel";
+                            }
+                        } else {
+                            $new_selectors[] = $nsel;
+                        }
+                    }
+                }
+                if (empty($new_selectors)) {
+                    continue;
+                }
+                $selector = implode(', ', $new_selectors);
+                foreach ($style as $name => $value) {
+                    if (!isset($css_definition->info[$name])) {
+                        unset($style[$name]);
+                        continue;
+                    }
+                    $def = $css_definition->info[$name];
+                    $ret = $def->validate($value, $config, $context);
+                    if ($ret === false) {
+                        unset($style[$name]);
+                    } else {
+                        $style[$name] = $ret;
+                    }
+                }
+                $new_decls[$selector] = $style;
+            }
+            $new_css[$k] = $new_decls;
+        }
+        // remove stuff that shouldn't be used, could be reenabled
+        // after security risks are analyzed
+        $this->_tidy->css = $new_css;
+        $this->_tidy->import = array();
+        $this->_tidy->charset = null;
+        $this->_tidy->namespace = null;
+        $css = $this->_tidy->print->plain();
+        // we are going to escape any special characters <>& to ensure
+        // that no funny business occurs (i.e. </style> in a font-family prop).
+        if ($config->get('Filter.ExtractStyleBlocks.Escaping')) {
+            $css = str_replace(
+                array('<', '>', '&'),
+                array('\3C ', '\3E ', '\26 '),
+                $css
+            );
+        }
+        return $css;
+    }
+}
+
+// vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Filter/YouTube.php b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Filter/YouTube.php
new file mode 100644
index 0000000..b90ddf7
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Filter/YouTube.php
@@ -0,0 +1,65 @@
+<?php
+
+class HTMLPurifier_Filter_YouTube extends HTMLPurifier_Filter
+{
+
+    /**
+     * @type string
+     */
+    public $name = 'YouTube';
+
+    /**
+     * @param string $html
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return string
+     */
+    public function preFilter($html, $config, $context)
+    {
+        $pre_regex = '#<object[^>]+>.+?' .
+            '(?:http:)?//www.youtube.com/((?:v|cp)/[A-Za-z0-9\-_=]+).+?</object>#s';
+        $pre_replace = '<span class="youtube-embed">\1</span>';
+        return preg_replace($pre_regex, $pre_replace, $html);
+    }
+
+    /**
+     * @param string $html
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return string
+     */
+    public function postFilter($html, $config, $context)
+    {
+        $post_regex = '#<span class="youtube-embed">((?:v|cp)/[A-Za-z0-9\-_=]+)</span>#';
+        return preg_replace_callback($post_regex, array($this, 'postFilterCallback'), $html);
+    }
+
+    /**
+     * @param $url
+     * @return string
+     */
+    protected function armorUrl($url)
+    {
+        return str_replace('--', '-&#45;', $url);
+    }
+
+    /**
+     * @param array $matches
+     * @return string
+     */
+    protected function postFilterCallback($matches)
+    {
+        $url = $this->armorUrl($matches[1]);
+        return '<object width="425" height="350" type="application/x-shockwave-flash" ' .
+        'data="//www.youtube.com/' . $url . '">' .
+        '<param name="movie" value="//www.youtube.com/' . $url . '"></param>' .
+        '<!--[if IE]>' .
+        '<embed src="//www.youtube.com/' . $url . '"' .
+        'type="application/x-shockwave-flash"' .
+        'wmode="transparent" width="425" height="350" />' .
+        '<![endif]-->' .
+        '</object>';
+    }
+}
+
+// vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Language/classes/en-x-test.php b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Language/classes/en-x-test.php
new file mode 100644
index 0000000..a6f8d16
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Language/classes/en-x-test.php
@@ -0,0 +1,9 @@
+<?php
+
+// private class for unit testing
+
+class HTMLPurifier_Language_en_x_test extends HTMLPurifier_Language
+{
+}
+
+// vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Language/messages/en-x-test.php b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Language/messages/en-x-test.php
new file mode 100644
index 0000000..8328054
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Language/messages/en-x-test.php
@@ -0,0 +1,13 @@
+<?php
+
+// private language message file for unit testing purposes
+
+$fallback = 'en';
+
+$messages = array(
+    'HTMLPurifier' => 'HTML Purifier X'
+);
+
+$errorNames = array();
+
+// vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Language/messages/en-x-testmini.php b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Language/messages/en-x-testmini.php
new file mode 100644
index 0000000..b6d1c99
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Language/messages/en-x-testmini.php
@@ -0,0 +1,14 @@
+<?php
+
+// private language message file for unit testing purposes
+// this language file has no class associated with it
+
+$fallback = 'en';
+
+$messages = array(
+    'HTMLPurifier' => 'HTML Purifier XNone'
+);
+
+$errorNames = array();
+
+// vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Language/messages/en.php b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Language/messages/en.php
new file mode 100644
index 0000000..1fa30bd
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Language/messages/en.php
@@ -0,0 +1,55 @@
+<?php
+
+$fallback = false;
+
+$messages = array(
+
+    'HTMLPurifier' => 'HTML Purifier',
+// for unit testing purposes
+    'LanguageFactoryTest: Pizza' => 'Pizza',
+    'LanguageTest: List' => '$1',
+    'LanguageTest: Hash' => '$1.Keys; $1.Values',
+    'Item separator' => ', ',
+    'Item separator last' => ' and ', // non-Harvard style
+
+    'ErrorCollector: No errors' => 'No errors detected. However, because error reporting is still incomplete, there may have been errors that the error collector was not notified of; please inspect the output HTML carefully.',
+    'ErrorCollector: At line' => ' at line $line',
+    'ErrorCollector: Incidental errors' => 'Incidental errors',
+    'Lexer: Unclosed comment' => 'Unclosed comment',
+    'Lexer: Unescaped lt' => 'Unescaped less-than sign (<) should be &lt;',
+    'Lexer: Missing gt' => 'Missing greater-than sign (>), previous less-than sign (<) should be escaped',
+    'Lexer: Missing attribute key' => 'Attribute declaration has no key',
+    'Lexer: Missing end quote' => 'Attribute declaration has no end quote',
+    'Lexer: Extracted body' => 'Removed document metadata tags',
+    'Strategy_RemoveForeignElements: Tag transform' => '<$1> element transformed into $CurrentToken.Serialized',
+    'Strategy_RemoveForeignElements: Missing required attribute' => '$CurrentToken.Compact element missing required attribute $1',
+    'Strategy_RemoveForeignElements: Foreign element to text' => 'Unrecognized $CurrentToken.Serialized tag converted to text',
+    'Strategy_RemoveForeignElements: Foreign element removed' => 'Unrecognized $CurrentToken.Serialized tag removed',
+    'Strategy_RemoveForeignElements: Comment removed' => 'Comment containing "$CurrentToken.Data" removed',
+    'Strategy_RemoveForeignElements: Foreign meta element removed' => 'Unrecognized $CurrentToken.Serialized meta tag and all descendants removed',
+    'Strategy_RemoveForeignElements: Token removed to end' => 'Tags and text starting from $1 element where removed to end',
+    'Strategy_RemoveForeignElements: Trailing hyphen in comment removed' => 'Trailing hyphen(s) in comment removed',
+    'Strategy_RemoveForeignElements: Hyphens in comment collapsed' => 'Double hyphens in comments are not allowed, and were collapsed into single hyphens',
+    'Strategy_MakeWellFormed: Unnecessary end tag removed' => 'Unnecessary $CurrentToken.Serialized tag removed',
+    'Strategy_MakeWellFormed: Unnecessary end tag to text' => 'Unnecessary $CurrentToken.Serialized tag converted to text',
+    'Strategy_MakeWellFormed: Tag auto closed' => '$1.Compact started on line $1.Line auto-closed by $CurrentToken.Compact',
+    'Strategy_MakeWellFormed: Tag carryover' => '$1.Compact started on line $1.Line auto-continued into $CurrentToken.Compact',
+    'Strategy_MakeWellFormed: Stray end tag removed' => 'Stray $CurrentToken.Serialized tag removed',
+    'Strategy_MakeWellFormed: Stray end tag to text' => 'Stray $CurrentToken.Serialized tag converted to text',
+    'Strategy_MakeWellFormed: Tag closed by element end' => '$1.Compact tag started on line $1.Line closed by end of $CurrentToken.Serialized',
+    'Strategy_MakeWellFormed: Tag closed by document end' => '$1.Compact tag started on line $1.Line closed by end of document',
+    'Strategy_FixNesting: Node removed' => '$CurrentToken.Compact node removed',
+    'Strategy_FixNesting: Node excluded' => '$CurrentToken.Compact node removed due to descendant exclusion by ancestor element',
+    'Strategy_FixNesting: Node reorganized' => 'Contents of $CurrentToken.Compact node reorganized to enforce its content model',
+    'Strategy_FixNesting: Node contents removed' => 'Contents of $CurrentToken.Compact node removed',
+    'AttrValidator: Attributes transformed' => 'Attributes on $CurrentToken.Compact transformed from $1.Keys to $2.Keys',
+    'AttrValidator: Attribute removed' => '$CurrentAttr.Name attribute on $CurrentToken.Compact removed',
+);
+
+$errorNames = array(
+    E_ERROR => 'Error',
+    E_WARNING => 'Warning',
+    E_NOTICE => 'Notice'
+);
+
+// vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Lexer/PH5P.php b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Lexer/PH5P.php
new file mode 100644
index 0000000..6b281a5
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Lexer/PH5P.php
@@ -0,0 +1,4788 @@
+<?php
+
+/**
+ * Experimental HTML5-based parser using Jeroen van der Meer's PH5P library.
+ * Occupies space in the HTML5 pseudo-namespace, which may cause conflicts.
+ *
+ * @note
+ *    Recent changes to PHP's DOM extension have resulted in some fatal
+ *    error conditions with the original version of PH5P. Pending changes,
+ *    this lexer will punt to DirectLex if DOM throws an exception.
+ */
+
+class HTMLPurifier_Lexer_PH5P extends HTMLPurifier_Lexer_DOMLex
+{
+    /**
+     * @param string $html
+     * @param HTMLPurifier_Config $config
+     * @param HTMLPurifier_Context $context
+     * @return HTMLPurifier_Token[]
+     */
+    public function tokenizeHTML($html, $config, $context)
+    {
+        $new_html = $this->normalize($html, $config, $context);
+        $new_html = $this->wrapHTML($new_html, $config, $context, false /* no div */);
+        try {
+            $parser = new HTML5($new_html);
+            $doc = $parser->save();
+        } catch (DOMException $e) {
+            // Uh oh, it failed. Punt to DirectLex.
+            $lexer = new HTMLPurifier_Lexer_DirectLex();
+            $context->register('PH5PError', $e); // save the error, so we can detect it
+            return $lexer->tokenizeHTML($html, $config, $context); // use original HTML
+        }
+        $tokens = array();
+        $this->tokenizeDOM(
+            $doc->getElementsByTagName('html')->item(0)-> // <html>
+                  getElementsByTagName('body')->item(0) //   <body>
+            ,
+            $tokens, $config
+        );
+        return $tokens;
+    }
+}
+
+/*
+
+Copyright 2007 Jeroen van der Meer <http://jero.net/>
+
+Permission is hereby granted, free of charge, to any person obtaining a
+copy of this software and associated documentation files (the
+"Software"), to deal in the Software without restriction, including
+without limitation the rights to use, copy, modify, merge, publish,
+distribute, sublicense, and/or sell copies of the Software, and to
+permit persons to whom the Software is furnished to do so, subject to
+the following conditions:
+
+The above copyright notice and this permission notice shall be included
+in all copies or substantial portions of the Software.
+
+THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS
+OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF
+MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
+IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY
+CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT,
+TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE
+SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
+
+*/
+
+class HTML5
+{
+    private $data;
+    private $char;
+    private $EOF;
+    private $state;
+    private $tree;
+    private $token;
+    private $content_model;
+    private $escape = false;
+    private $entities = array(
+        'AElig;',
+        'AElig',
+        'AMP;',
+        'AMP',
+        'Aacute;',
+        'Aacute',
+        'Acirc;',
+        'Acirc',
+        'Agrave;',
+        'Agrave',
+        'Alpha;',
+        'Aring;',
+        'Aring',
+        'Atilde;',
+        'Atilde',
+        'Auml;',
+        'Auml',
+        'Beta;',
+        'COPY;',
+        'COPY',
+        'Ccedil;',
+        'Ccedil',
+        'Chi;',
+        'Dagger;',
+        'Delta;',
+        'ETH;',
+        'ETH',
+        'Eacute;',
+        'Eacute',
+        'Ecirc;',
+        'Ecirc',
+        'Egrave;',
+        'Egrave',
+        'Epsilon;',
+        'Eta;',
+        'Euml;',
+        'Euml',
+        'GT;',
+        'GT',
+        'Gamma;',
+        'Iacute;',
+        'Iacute',
+        'Icirc;',
+        'Icirc',
+        'Igrave;',
+        'Igrave',
+        'Iota;',
+        'Iuml;',
+        'Iuml',
+        'Kappa;',
+        'LT;',
+        'LT',
+        'Lambda;',
+        'Mu;',
+        'Ntilde;',
+        'Ntilde',
+        'Nu;',
+        'OElig;',
+        'Oacute;',
+        'Oacute',
+        'Ocirc;',
+        'Ocirc',
+        'Ograve;',
+        'Ograve',
+        'Omega;',
+        'Omicron;',
+        'Oslash;',
+        'Oslash',
+        'Otilde;',
+        'Otilde',
+        'Ouml;',
+        'Ouml',
+        'Phi;',
+        'Pi;',
+        'Prime;',
+        'Psi;',
+        'QUOT;',
+        'QUOT',
+        'REG;',
+        'REG',
+        'Rho;',
+        'Scaron;',
+        'Sigma;',
+        'THORN;',
+        'THORN',
+        'TRADE;',
+        'Tau;',
+        'Theta;',
+        'Uacute;',
+        'Uacute',
+        'Ucirc;',
+        'Ucirc',
+        'Ugrave;',
+        'Ugrave',
+        'Upsilon;',
+        'Uuml;',
+        'Uuml',
+        'Xi;',
+        'Yacute;',
+        'Yacute',
+        'Yuml;',
+        'Zeta;',
+        'aacute;',
+        'aacute',
+        'acirc;',
+        'acirc',
+        'acute;',
+        'acute',
+        'aelig;',
+        'aelig',
+        'agrave;',
+        'agrave',
+        'alefsym;',
+        'alpha;',
+        'amp;',
+        'amp',
+        'and;',
+        'ang;',
+        'apos;',
+        'aring;',
+        'aring',
+        'asymp;',
+        'atilde;',
+        'atilde',
+        'auml;',
+        'auml',
+        'bdquo;',
+        'beta;',
+        'brvbar;',
+        'brvbar',
+        'bull;',
+        'cap;',
+        'ccedil;',
+        'ccedil',
+        'cedil;',
+        'cedil',
+        'cent;',
+        'cent',
+        'chi;',
+        'circ;',
+        'clubs;',
+        'cong;',
+        'copy;',
+        'copy',
+        'crarr;',
+        'cup;',
+        'curren;',
+        'curren',
+        'dArr;',
+        'dagger;',
+        'darr;',
+        'deg;',
+        'deg',
+        'delta;',
+        'diams;',
+        'divide;',
+        'divide',
+        'eacute;',
+        'eacute',
+        'ecirc;',
+        'ecirc',
+        'egrave;',
+        'egrave',
+        'empty;',
+        'emsp;',
+        'ensp;',
+        'epsilon;',
+        'equiv;',
+        'eta;',
+        'eth;',
+        'eth',
+        'euml;',
+        'euml',
+        'euro;',
+        'exist;',
+        'fnof;',
+        'forall;',
+        'frac12;',
+        'frac12',
+        'frac14;',
+        'frac14',
+        'frac34;',
+        'frac34',
+        'frasl;',
+        'gamma;',
+        'ge;',
+        'gt;',
+        'gt',
+        'hArr;',
+        'harr;',
+        'hearts;',
+        'hellip;',
+        'iacute;',
+        'iacute',
+        'icirc;',
+        'icirc',
+        'iexcl;',
+        'iexcl',
+        'igrave;',
+        'igrave',
+        'image;',
+        'infin;',
+        'int;',
+        'iota;',
+        'iquest;',
+        'iquest',
+        'isin;',
+        'iuml;',
+        'iuml',
+        'kappa;',
+        'lArr;',
+        'lambda;',
+        'lang;',
+        'laquo;',
+        'laquo',
+        'larr;',
+        'lceil;',
+        'ldquo;',
+        'le;',
+        'lfloor;',
+        'lowast;',
+        'loz;',
+        'lrm;',
+        'lsaquo;',
+        'lsquo;',
+        'lt;',
+        'lt',
+        'macr;',
+        'macr',
+        'mdash;',
+        'micro;',
+        'micro',
+        'middot;',
+        'middot',
+        'minus;',
+        'mu;',
+        'nabla;',
+        'nbsp;',
+        'nbsp',
+        'ndash;',
+        'ne;',
+        'ni;',
+        'not;',
+        'not',
+        'notin;',
+        'nsub;',
+        'ntilde;',
+        'ntilde',
+        'nu;',
+        'oacute;',
+        'oacute',
+        'ocirc;',
+        'ocirc',
+        'oelig;',
+        'ograve;',
+        'ograve',
+        'oline;',
+        'omega;',
+        'omicron;',
+        'oplus;',
+        'or;',
+        'ordf;',
+        'ordf',
+        'ordm;',
+        'ordm',
+        'oslash;',
+        'oslash',
+        'otilde;',
+        'otilde',
+        'otimes;',
+        'ouml;',
+        'ouml',
+        'para;',
+        'para',
+        'part;',
+        'permil;',
+        'perp;',
+        'phi;',
+        'pi;',
+        'piv;',
+        'plusmn;',
+        'plusmn',
+        'pound;',
+        'pound',
+        'prime;',
+        'prod;',
+        'prop;',
+        'psi;',
+        'quot;',
+        'quot',
+        'rArr;',
+        'radic;',
+        'rang;',
+        'raquo;',
+        'raquo',
+        'rarr;',
+        'rceil;',
+        'rdquo;',
+        'real;',
+        'reg;',
+        'reg',
+        'rfloor;',
+        'rho;',
+        'rlm;',
+        'rsaquo;',
+        'rsquo;',
+        'sbquo;',
+        'scaron;',
+        'sdot;',
+        'sect;',
+        'sect',
+        'shy;',
+        'shy',
+        'sigma;',
+        'sigmaf;',
+        'sim;',
+        'spades;',
+        'sub;',
+        'sube;',
+        'sum;',
+        'sup1;',
+        'sup1',
+        'sup2;',
+        'sup2',
+        'sup3;',
+        'sup3',
+        'sup;',
+        'supe;',
+        'szlig;',
+        'szlig',
+        'tau;',
+        'there4;',
+        'theta;',
+        'thetasym;',
+        'thinsp;',
+        'thorn;',
+        'thorn',
+        'tilde;',
+        'times;',
+        'times',
+        'trade;',
+        'uArr;',
+        'uacute;',
+        'uacute',
+        'uarr;',
+        'ucirc;',
+        'ucirc',
+        'ugrave;',
+        'ugrave',
+        'uml;',
+        'uml',
+        'upsih;',
+        'upsilon;',
+        'uuml;',
+        'uuml',
+        'weierp;',
+        'xi;',
+        'yacute;',
+        'yacute',
+        'yen;',
+        'yen',
+        'yuml;',
+        'yuml',
+        'zeta;',
+        'zwj;',
+        'zwnj;'
+    );
+
+    const PCDATA = 0;
+    const RCDATA = 1;
+    const CDATA = 2;
+    const PLAINTEXT = 3;
+
+    const DOCTYPE = 0;
+    const STARTTAG = 1;
+    const ENDTAG = 2;
+    const COMMENT = 3;
+    const CHARACTR = 4;
+    const EOF = 5;
+
+    public function __construct($data)
+    {
+        $this->data = $data;
+        $this->char = -1;
+        $this->EOF = strlen($data);
+        $this->tree = new HTML5TreeConstructer;
+        $this->content_model = self::PCDATA;
+
+        $this->state = 'data';
+
+        while ($this->state !== null) {
+            $this->{$this->state . 'State'}();
+        }
+    }
+
+    public function save()
+    {
+        return $this->tree->save();
+    }
+
+    private function char()
+    {
+        return ($this->char < $this->EOF)
+            ? $this->data[$this->char]
+            : false;
+    }
+
+    private function character($s, $l = 0)
+    {
+        if ($s + $l < $this->EOF) {
+            if ($l === 0) {
+                return $this->data[$s];
+            } else {
+                return substr($this->data, $s, $l);
+            }
+        }
+    }
+
+    private function characters($char_class, $start)
+    {
+        return preg_replace('#^([' . $char_class . ']+).*#s', '\\1', substr($this->data, $start));
+    }
+
+    private function dataState()
+    {
+        // Consume the next input character
+        $this->char++;
+        $char = $this->char();
+
+        if ($char === '&' && ($this->content_model === self::PCDATA || $this->content_model === self::RCDATA)) {
+            /* U+0026 AMPERSAND (&)
+            When the content model flag is set to one of the PCDATA or RCDATA
+            states: switch to the entity data state. Otherwise: treat it as per
+            the "anything else"    entry below. */
+            $this->state = 'entityData';
+
+        } elseif ($char === '-') {
+            /* If the content model flag is set to either the RCDATA state or
+            the CDATA state, and the escape flag is false, and there are at
+            least three characters before this one in the input stream, and the
+            last four characters in the input stream, including this one, are
+            U+003C LESS-THAN SIGN, U+0021 EXCLAMATION MARK, U+002D HYPHEN-MINUS,
+            and U+002D HYPHEN-MINUS ("<!--"), then set the escape flag to true. */
+            if (($this->content_model === self::RCDATA || $this->content_model ===
+                    self::CDATA) && $this->escape === false &&
+                $this->char >= 3 && $this->character($this->char - 4, 4) === '<!--'
+            ) {
+                $this->escape = true;
+            }
+
+            /* In any case, emit the input character as a character token. Stay
+            in the data state. */
+            $this->emitToken(
+                array(
+                    'type' => self::CHARACTR,
+                    'data' => $char
+                )
+            );
+
+            /* U+003C LESS-THAN SIGN (<) */
+        } elseif ($char === '<' && ($this->content_model === self::PCDATA ||
+                (($this->content_model === self::RCDATA ||
+                        $this->content_model === self::CDATA) && $this->escape === false))
+        ) {
+            /* When the content model flag is set to the PCDATA state: switch
+            to the tag open state.
+
+            When the content model flag is set to either the RCDATA state or
+            the CDATA state and the escape flag is false: switch to the tag
+            open state.
+
+            Otherwise: treat it as per the "anything else" entry below. */
+            $this->state = 'tagOpen';
+
+            /* U+003E GREATER-THAN SIGN (>) */
+        } elseif ($char === '>') {
+            /* If the content model flag is set to either the RCDATA state or
+            the CDATA state, and the escape flag is true, and the last three
+            characters in the input stream including this one are U+002D
+            HYPHEN-MINUS, U+002D HYPHEN-MINUS, U+003E GREATER-THAN SIGN ("-->"),
+            set the escape flag to false. */
+            if (($this->content_model === self::RCDATA ||
+                    $this->content_model === self::CDATA) && $this->escape === true &&
+                $this->character($this->char, 3) === '-->'
+            ) {
+                $this->escape = false;
+            }
+
+            /* In any case, emit the input character as a character token.
+            Stay in the data state. */
+            $this->emitToken(
+                array(
+                    'type' => self::CHARACTR,
+                    'data' => $char
+                )
+            );
+
+        } elseif ($this->char === $this->EOF) {
+            /* EOF
+            Emit an end-of-file token. */
+            $this->EOF();
+
+        } elseif ($this->content_model === self::PLAINTEXT) {
+            /* When the content model flag is set to the PLAINTEXT state
+            THIS DIFFERS GREATLY FROM THE SPEC: Get the remaining characters of
+            the text and emit it as a character token. */
+            $this->emitToken(
+                array(
+                    'type' => self::CHARACTR,
+                    'data' => substr($this->data, $this->char)
+                )
+            );
+
+            $this->EOF();
+
+        } else {
+            /* Anything else
+            THIS DIFFERS GREATLY FROM THE SPEC: Get as many character that
+            otherwise would also be treated as a character token and emit it
+            as a single character token. Stay in the data state. */
+            $len = strcspn($this->data, '<&', $this->char);
+            $char = substr($this->data, $this->char, $len);
+            $this->char += $len - 1;
+
+            $this->emitToken(
+                array(
+                    'type' => self::CHARACTR,
+                    'data' => $char
+                )
+            );
+
+            $this->state = 'data';
+        }
+    }
+
+    private function entityDataState()
+    {
+        // Attempt to consume an entity.
+        $entity = $this->entity();
+
+        // If nothing is returned, emit a U+0026 AMPERSAND character token.
+        // Otherwise, emit the character token that was returned.
+        $char = (!$entity) ? '&' : $entity;
+        $this->emitToken(
+            array(
+                'type' => self::CHARACTR,
+                'data' => $char
+            )
+        );
+
+        // Finally, switch to the data state.
+        $this->state = 'data';
+    }
+
+    private function tagOpenState()
+    {
+        switch ($this->content_model) {
+            case self::RCDATA:
+            case self::CDATA:
+                /* If the next input character is a U+002F SOLIDUS (/) character,
+                consume it and switch to the close tag open state. If the next
+                input character is not a U+002F SOLIDUS (/) character, emit a
+                U+003C LESS-THAN SIGN character token and switch to the data
+                state to process the next input character. */
+                if ($this->character($this->char + 1) === '/') {
+                    $this->char++;
+                    $this->state = 'closeTagOpen';
+
+                } else {
+                    $this->emitToken(
+                        array(
+                            'type' => self::CHARACTR,
+                            'data' => '<'
+                        )
+                    );
+
+                    $this->state = 'data';
+                }
+                break;
+
+            case self::PCDATA:
+                // If the content model flag is set to the PCDATA state
+                // Consume the next input character:
+                $this->char++;
+                $char = $this->char();
+
+                if ($char === '!') {
+                    /* U+0021 EXCLAMATION MARK (!)
+                    Switch to the markup declaration open state. */
+                    $this->state = 'markupDeclarationOpen';
+
+                } elseif ($char === '/') {
+                    /* U+002F SOLIDUS (/)
+                    Switch to the close tag open state. */
+                    $this->state = 'closeTagOpen';
+
+                } elseif (preg_match('/^[A-Za-z]$/', $char)) {
+                    /* U+0041 LATIN LETTER A through to U+005A LATIN LETTER Z
+                    Create a new start tag token, set its tag name to the lowercase
+                    version of the input character (add 0x0020 to the character's code
+                    point), then switch to the tag name state. (Don't emit the token
+                    yet; further details will be filled in before it is emitted.) */
+                    $this->token = array(
+                        'name' => strtolower($char),
+                        'type' => self::STARTTAG,
+                        'attr' => array()
+                    );
+
+                    $this->state = 'tagName';
+
+                } elseif ($char === '>') {
+                    /* U+003E GREATER-THAN SIGN (>)
+                    Parse error. Emit a U+003C LESS-THAN SIGN character token and a
+                    U+003E GREATER-THAN SIGN character token. Switch to the data state. */
+                    $this->emitToken(
+                        array(
+                            'type' => self::CHARACTR,
+                            'data' => '<>'
+                        )
+                    );
+
+                    $this->state = 'data';
+
+                } elseif ($char === '?') {
+                    /* U+003F QUESTION MARK (?)
+                    Parse error. Switch to the bogus comment state. */
+                    $this->state = 'bogusComment';
+
+                } else {
+                    /* Anything else
+                    Parse error. Emit a U+003C LESS-THAN SIGN character token and
+                    reconsume the current input character in the data state. */
+                    $this->emitToken(
+                        array(
+                            'type' => self::CHARACTR,
+                            'data' => '<'
+                        )
+                    );
+
+                    $this->char--;
+                    $this->state = 'data';
+                }
+                break;
+        }
+    }
+
+    private function closeTagOpenState()
+    {
+        $next_node = strtolower($this->characters('A-Za-z', $this->char + 1));
+        $the_same = count($this->tree->stack) > 0 && $next_node === end($this->tree->stack)->nodeName;
+
+        if (($this->content_model === self::RCDATA || $this->content_model === self::CDATA) &&
+            (!$the_same || ($the_same && (!preg_match(
+                            '/[\t\n\x0b\x0c >\/]/',
+                            $this->character($this->char + 1 + strlen($next_node))
+                        ) || $this->EOF === $this->char)))
+        ) {
+            /* If the content model flag is set to the RCDATA or CDATA states then
+            examine the next few characters. If they do not match the tag name of
+            the last start tag token emitted (case insensitively), or if they do but
+            they are not immediately followed by one of the following characters:
+                * U+0009 CHARACTER TABULATION
+                * U+000A LINE FEED (LF)
+                * U+000B LINE TABULATION
+                * U+000C FORM FEED (FF)
+                * U+0020 SPACE
+                * U+003E GREATER-THAN SIGN (>)
+                * U+002F SOLIDUS (/)
+                * EOF
+            ...then there is a parse error. Emit a U+003C LESS-THAN SIGN character
+            token, a U+002F SOLIDUS character token, and switch to the data state
+            to process the next input character. */
+            $this->emitToken(
+                array(
+                    'type' => self::CHARACTR,
+                    'data' => '</'
+                )
+            );
+
+            $this->state = 'data';
+
+        } else {
+            /* Otherwise, if the content model flag is set to the PCDATA state,
+            or if the next few characters do match that tag name, consume the
+            next input character: */
+            $this->char++;
+            $char = $this->char();
+
+            if (preg_match('/^[A-Za-z]$/', $char)) {
+                /* U+0041 LATIN LETTER A through to U+005A LATIN LETTER Z
+                Create a new end tag token, set its tag name to the lowercase version
+                of the input character (add 0x0020 to the character's code point), then
+                switch to the tag name state. (Don't emit the token yet; further details
+                will be filled in before it is emitted.) */
+                $this->token = array(
+                    'name' => strtolower($char),
+                    'type' => self::ENDTAG
+                );
+
+                $this->state = 'tagName';
+
+            } elseif ($char === '>') {
+                /* U+003E GREATER-THAN SIGN (>)
+                Parse error. Switch to the data state. */
+                $this->state = 'data';
+
+            } elseif ($this->char === $this->EOF) {
+                /* EOF
+                Parse error. Emit a U+003C LESS-THAN SIGN character token and a U+002F
+                SOLIDUS character token. Reconsume the EOF character in the data state. */
+                $this->emitToken(
+                    array(
+                        'type' => self::CHARACTR,
+                        'data' => '</'
+                    )
+                );
+
+                $this->char--;
+                $this->state = 'data';
+
+            } else {
+                /* Parse error. Switch to the bogus comment state. */
+                $this->state = 'bogusComment';
+            }
+        }
+    }
+
+    private function tagNameState()
+    {
+        // Consume the next input character:
+        $this->char++;
+        $char = $this->character($this->char);
+
+        if (preg_match('/^[\t\n\x0b\x0c ]$/', $char)) {
+            /* U+0009 CHARACTER TABULATION
+            U+000A LINE FEED (LF)
+            U+000B LINE TABULATION
+            U+000C FORM FEED (FF)
+            U+0020 SPACE
+            Switch to the before attribute name state. */
+            $this->state = 'beforeAttributeName';
+
+        } elseif ($char === '>') {
+            /* U+003E GREATER-THAN SIGN (>)
+            Emit the current tag token. Switch to the data state. */
+            $this->emitToken($this->token);
+            $this->state = 'data';
+
+        } elseif ($this->char === $this->EOF) {
+            /* EOF
+            Parse error. Emit the current tag token. Reconsume the EOF
+            character in the data state. */
+            $this->emitToken($this->token);
+
+            $this->char--;
+            $this->state = 'data';
+
+        } elseif ($char === '/') {
+            /* U+002F SOLIDUS (/)
+            Parse error unless this is a permitted slash. Switch to the before
+            attribute name state. */
+            $this->state = 'beforeAttributeName';
+
+        } else {
+            /* Anything else
+            Append the current input character to the current tag token's tag name.
+            Stay in the tag name state. */
+            $this->token['name'] .= strtolower($char);
+            $this->state = 'tagName';
+        }
+    }
+
+    private function beforeAttributeNameState()
+    {
+        // Consume the next input character:
+        $this->char++;
+        $char = $this->character($this->char);
+
+        if (preg_match('/^[\t\n\x0b\x0c ]$/', $char)) {
+            /* U+0009 CHARACTER TABULATION
+            U+000A LINE FEED (LF)
+            U+000B LINE TABULATION
+            U+000C FORM FEED (FF)
+            U+0020 SPACE
+            Stay in the before attribute name state. */
+            $this->state = 'beforeAttributeName';
+
+        } elseif ($char === '>') {
+            /* U+003E GREATER-THAN SIGN (>)
+            Emit the current tag token. Switch to the data state. */
+            $this->emitToken($this->token);
+            $this->state = 'data';
+
+        } elseif ($char === '/') {
+            /* U+002F SOLIDUS (/)
+            Parse error unless this is a permitted slash. Stay in the before
+            attribute name state. */
+            $this->state = 'beforeAttributeName';
+
+        } elseif ($this->char === $this->EOF) {
+            /* EOF
+            Parse error. Emit the current tag token. Reconsume the EOF
+            character in the data state. */
+            $this->emitToken($this->token);
+
+            $this->char--;
+            $this->state = 'data';
+
+        } else {
+            /* Anything else
+            Start a new attribute in the current tag token. Set that attribute's
+            name to the current input character, and its value to the empty string.
+            Switch to the attribute name state. */
+            $this->token['attr'][] = array(
+                'name' => strtolower($char),
+                'value' => null
+            );
+
+            $this->state = 'attributeName';
+        }
+    }
+
+    private function attributeNameState()
+    {
+        // Consume the next input character:
+        $this->char++;
+        $char = $this->character($this->char);
+
+        if (preg_match('/^[\t\n\x0b\x0c ]$/', $char)) {
+            /* U+0009 CHARACTER TABULATION
+            U+000A LINE FEED (LF)
+            U+000B LINE TABULATION
+            U+000C FORM FEED (FF)
+            U+0020 SPACE
+            Stay in the before attribute name state. */
+            $this->state = 'afterAttributeName';
+
+        } elseif ($char === '=') {
+            /* U+003D EQUALS SIGN (=)
+            Switch to the before attribute value state. */
+            $this->state = 'beforeAttributeValue';
+
+        } elseif ($char === '>') {
+            /* U+003E GREATER-THAN SIGN (>)
+            Emit the current tag token. Switch to the data state. */
+            $this->emitToken($this->token);
+            $this->state = 'data';
+
+        } elseif ($char === '/' && $this->character($this->char + 1) !== '>') {
+            /* U+002F SOLIDUS (/)
+            Parse error unless this is a permitted slash. Switch to the before
+            attribute name state. */
+            $this->state = 'beforeAttributeName';
+
+        } elseif ($this->char === $this->EOF) {
+            /* EOF
+            Parse error. Emit the current tag token. Reconsume the EOF
+            character in the data state. */
+            $this->emitToken($this->token);
+
+            $this->char--;
+            $this->state = 'data';
+
+        } else {
+            /* Anything else
+            Append the current input character to the current attribute's name.
+            Stay in the attribute name state. */
+            $last = count($this->token['attr']) - 1;
+            $this->token['attr'][$last]['name'] .= strtolower($char);
+
+            $this->state = 'attributeName';
+        }
+    }
+
+    private function afterAttributeNameState()
+    {
+        // Consume the next input character:
+        $this->char++;
+        $char = $this->character($this->char);
+
+        if (preg_match('/^[\t\n\x0b\x0c ]$/', $char)) {
+            /* U+0009 CHARACTER TABULATION
+            U+000A LINE FEED (LF)
+            U+000B LINE TABULATION
+            U+000C FORM FEED (FF)
+            U+0020 SPACE
+            Stay in the after attribute name state. */
+            $this->state = 'afterAttributeName';
+
+        } elseif ($char === '=') {
+            /* U+003D EQUALS SIGN (=)
+            Switch to the before attribute value state. */
+            $this->state = 'beforeAttributeValue';
+
+        } elseif ($char === '>') {
+            /* U+003E GREATER-THAN SIGN (>)
+            Emit the current tag token. Switch to the data state. */
+            $this->emitToken($this->token);
+            $this->state = 'data';
+
+        } elseif ($char === '/' && $this->character($this->char + 1) !== '>') {
+            /* U+002F SOLIDUS (/)
+            Parse error unless this is a permitted slash. Switch to the
+            before attribute name state. */
+            $this->state = 'beforeAttributeName';
+
+        } elseif ($this->char === $this->EOF) {
+            /* EOF
+            Parse error. Emit the current tag token. Reconsume the EOF
+            character in the data state. */
+            $this->emitToken($this->token);
+
+            $this->char--;
+            $this->state = 'data';
+
+        } else {
+            /* Anything else
+            Start a new attribute in the current tag token. Set that attribute's
+            name to the current input character, and its value to the empty string.
+            Switch to the attribute name state. */
+            $this->token['attr'][] = array(
+                'name' => strtolower($char),
+                'value' => null
+            );
+
+            $this->state = 'attributeName';
+        }
+    }
+
+    private function beforeAttributeValueState()
+    {
+        // Consume the next input character:
+        $this->char++;
+        $char = $this->character($this->char);
+
+        if (preg_match('/^[\t\n\x0b\x0c ]$/', $char)) {
+            /* U+0009 CHARACTER TABULATION
+            U+000A LINE FEED (LF)
+            U+000B LINE TABULATION
+            U+000C FORM FEED (FF)
+            U+0020 SPACE
+            Stay in the before attribute value state. */
+            $this->state = 'beforeAttributeValue';
+
+        } elseif ($char === '"') {
+            /* U+0022 QUOTATION MARK (")
+            Switch to the attribute value (double-quoted) state. */
+            $this->state = 'attributeValueDoubleQuoted';
+
+        } elseif ($char === '&') {
+            /* U+0026 AMPERSAND (&)
+            Switch to the attribute value (unquoted) state and reconsume
+            this input character. */
+            $this->char--;
+            $this->state = 'attributeValueUnquoted';
+
+        } elseif ($char === '\'') {
+            /* U+0027 APOSTROPHE (')
+            Switch to the attribute value (single-quoted) state. */
+            $this->state = 'attributeValueSingleQuoted';
+
+        } elseif ($char === '>') {
+            /* U+003E GREATER-THAN SIGN (>)
+            Emit the current tag token. Switch to the data state. */
+            $this->emitToken($this->token);
+            $this->state = 'data';
+
+        } else {
+            /* Anything else
+            Append the current input character to the current attribute's value.
+            Switch to the attribute value (unquoted) state. */
+            $last = count($this->token['attr']) - 1;
+            $this->token['attr'][$last]['value'] .= $char;
+
+            $this->state = 'attributeValueUnquoted';
+        }
+    }
+
+    private function attributeValueDoubleQuotedState()
+    {
+        // Consume the next input character:
+        $this->char++;
+        $char = $this->character($this->char);
+
+        if ($char === '"') {
+            /* U+0022 QUOTATION MARK (")
+            Switch to the before attribute name state. */
+            $this->state = 'beforeAttributeName';
+
+        } elseif ($char === '&') {
+            /* U+0026 AMPERSAND (&)
+            Switch to the entity in attribute value state. */
+            $this->entityInAttributeValueState('double');
+
+        } elseif ($this->char === $this->EOF) {
+            /* EOF
+            Parse error. Emit the current tag token. Reconsume the character
+            in the data state. */
+            $this->emitToken($this->token);
+
+            $this->char--;
+            $this->state = 'data';
+
+        } else {
+            /* Anything else
+            Append the current input character to the current attribute's value.
+            Stay in the attribute value (double-quoted) state. */
+            $last = count($this->token['attr']) - 1;
+            $this->token['attr'][$last]['value'] .= $char;
+
+            $this->state = 'attributeValueDoubleQuoted';
+        }
+    }
+
+    private function attributeValueSingleQuotedState()
+    {
+        // Consume the next input character:
+        $this->char++;
+        $char = $this->character($this->char);
+
+        if ($char === '\'') {
+            /* U+0022 QUOTATION MARK (')
+            Switch to the before attribute name state. */
+            $this->state = 'beforeAttributeName';
+
+        } elseif ($char === '&') {
+            /* U+0026 AMPERSAND (&)
+            Switch to the entity in attribute value state. */
+            $this->entityInAttributeValueState('single');
+
+        } elseif ($this->char === $this->EOF) {
+            /* EOF
+            Parse error. Emit the current tag token. Reconsume the character
+            in the data state. */
+            $this->emitToken($this->token);
+
+            $this->char--;
+            $this->state = 'data';
+
+        } else {
+            /* Anything else
+            Append the current input character to the current attribute's value.
+            Stay in the attribute value (single-quoted) state. */
+            $last = count($this->token['attr']) - 1;
+            $this->token['attr'][$last]['value'] .= $char;
+
+            $this->state = 'attributeValueSingleQuoted';
+        }
+    }
+
+    private function attributeValueUnquotedState()
+    {
+        // Consume the next input character:
+        $this->char++;
+        $char = $this->character($this->char);
+
+        if (preg_match('/^[\t\n\x0b\x0c ]$/', $char)) {
+            /* U+0009 CHARACTER TABULATION
+            U+000A LINE FEED (LF)
+            U+000B LINE TABULATION
+            U+000C FORM FEED (FF)
+            U+0020 SPACE
+            Switch to the before attribute name state. */
+            $this->state = 'beforeAttributeName';
+
+        } elseif ($char === '&') {
+            /* U+0026 AMPERSAND (&)
+            Switch to the entity in attribute value state. */
+            $this->entityInAttributeValueState();
+
+        } elseif ($char === '>') {
+            /* U+003E GREATER-THAN SIGN (>)
+            Emit the current tag token. Switch to the data state. */
+            $this->emitToken($this->token);
+            $this->state = 'data';
+
+        } else {
+            /* Anything else
+            Append the current input character to the current attribute's value.
+            Stay in the attribute value (unquoted) state. */
+            $last = count($this->token['attr']) - 1;
+            $this->token['attr'][$last]['value'] .= $char;
+
+            $this->state = 'attributeValueUnquoted';
+        }
+    }
+
+    private function entityInAttributeValueState()
+    {
+        // Attempt to consume an entity.
+        $entity = $this->entity();
+
+        // If nothing is returned, append a U+0026 AMPERSAND character to the
+        // current attribute's value. Otherwise, emit the character token that
+        // was returned.
+        $char = (!$entity)
+            ? '&'
+            : $entity;
+
+        $last = count($this->token['attr']) - 1;
+        $this->token['attr'][$last]['value'] .= $char;
+    }
+
+    private function bogusCommentState()
+    {
+        /* Consume every character up to the first U+003E GREATER-THAN SIGN
+        character (>) or the end of the file (EOF), whichever comes first. Emit
+        a comment token whose data is the concatenation of all the characters
+        starting from and including the character that caused the state machine
+        to switch into the bogus comment state, up to and including the last
+        consumed character before the U+003E character, if any, or up to the
+        end of the file otherwise. (If the comment was started by the end of
+        the file (EOF), the token is empty.) */
+        $data = $this->characters('^>', $this->char);
+        $this->emitToken(
+            array(
+                'data' => $data,
+                'type' => self::COMMENT
+            )
+        );
+
+        $this->char += strlen($data);
+
+        /* Switch to the data state. */
+        $this->state = 'data';
+
+        /* If the end of the file was reached, reconsume the EOF character. */
+        if ($this->char === $this->EOF) {
+            $this->char = $this->EOF - 1;
+        }
+    }
+
+    private function markupDeclarationOpenState()
+    {
+        /* If the next two characters are both U+002D HYPHEN-MINUS (-)
+        characters, consume those two characters, create a comment token whose
+        data is the empty string, and switch to the comment state. */
+        if ($this->character($this->char + 1, 2) === '--') {
+            $this->char += 2;
+            $this->state = 'comment';
+            $this->token = array(
+                'data' => null,
+                'type' => self::COMMENT
+            );
+
+            /* Otherwise if the next seven chacacters are a case-insensitive match
+            for the word "DOCTYPE", then consume those characters and switch to the
+            DOCTYPE state. */
+        } elseif (strtolower($this->character($this->char + 1, 7)) === 'doctype') {
+            $this->char += 7;
+            $this->state = 'doctype';
+
+            /* Otherwise, is is a parse error. Switch to the bogus comment state.
+            The next character that is consumed, if any, is the first character
+            that will be in the comment. */
+        } else {
+            $this->char++;
+            $this->state = 'bogusComment';
+        }
+    }
+
+    private function commentState()
+    {
+        /* Consume the next input character: */
+        $this->char++;
+        $char = $this->char();
+
+        /* U+002D HYPHEN-MINUS (-) */
+        if ($char === '-') {
+            /* Switch to the comment dash state  */
+            $this->state = 'commentDash';
+
+            /* EOF */
+        } elseif ($this->char === $this->EOF) {
+            /* Parse error. Emit the comment token. Reconsume the EOF character
+            in the data state. */
+            $this->emitToken($this->token);
+            $this->char--;
+            $this->state = 'data';
+
+            /* Anything else */
+        } else {
+            /* Append the input character to the comment token's data. Stay in
+            the comment state. */
+            $this->token['data'] .= $char;
+        }
+    }
+
+    private function commentDashState()
+    {
+        /* Consume the next input character: */
+        $this->char++;
+        $char = $this->char();
+
+        /* U+002D HYPHEN-MINUS (-) */
+        if ($char === '-') {
+            /* Switch to the comment end state  */
+            $this->state = 'commentEnd';
+
+            /* EOF */
+        } elseif ($this->char === $this->EOF) {
+            /* Parse error. Emit the comment token. Reconsume the EOF character
+            in the data state. */
+            $this->emitToken($this->token);
+            $this->char--;
+            $this->state = 'data';
+
+            /* Anything else */
+        } else {
+            /* Append a U+002D HYPHEN-MINUS (-) character and the input
+            character to the comment token's data. Switch to the comment state. */
+            $this->token['data'] .= '-' . $char;
+            $this->state = 'comment';
+        }
+    }
+
+    private function commentEndState()
+    {
+        /* Consume the next input character: */
+        $this->char++;
+        $char = $this->char();
+
+        if ($char === '>') {
+            $this->emitToken($this->token);
+            $this->state = 'data';
+
+        } elseif ($char === '-') {
+            $this->token['data'] .= '-';
+
+        } elseif ($this->char === $this->EOF) {
+            $this->emitToken($this->token);
+            $this->char--;
+            $this->state = 'data';
+
+        } else {
+            $this->token['data'] .= '--' . $char;
+            $this->state = 'comment';
+        }
+    }
+
+    private function doctypeState()
+    {
+        /* Consume the next input character: */
+        $this->char++;
+        $char = $this->char();
+
+        if (preg_match('/^[\t\n\x0b\x0c ]$/', $char)) {
+            $this->state = 'beforeDoctypeName';
+
+        } else {
+            $this->char--;
+            $this->state = 'beforeDoctypeName';
+        }
+    }
+
+    private function beforeDoctypeNameState()
+    {
+        /* Consume the next input character: */
+        $this->char++;
+        $char = $this->char();
+
+        if (preg_match('/^[\t\n\x0b\x0c ]$/', $char)) {
+            // Stay in the before DOCTYPE name state.
+
+        } elseif (preg_match('/^[a-z]$/', $char)) {
+            $this->token = array(
+                'name' => strtoupper($char),
+                'type' => self::DOCTYPE,
+                'error' => true
+            );
+
+            $this->state = 'doctypeName';
+
+        } elseif ($char === '>') {
+            $this->emitToken(
+                array(
+                    'name' => null,
+                    'type' => self::DOCTYPE,
+                    'error' => true
+                )
+            );
+
+            $this->state = 'data';
+
+        } elseif ($this->char === $this->EOF) {
+            $this->emitToken(
+                array(
+                    'name' => null,
+                    'type' => self::DOCTYPE,
+                    'error' => true
+                )
+            );
+
+            $this->char--;
+            $this->state = 'data';
+
+        } else {
+            $this->token = array(
+                'name' => $char,
+                'type' => self::DOCTYPE,
+                'error' => true
+            );
+
+            $this->state = 'doctypeName';
+        }
+    }
+
+    private function doctypeNameState()
+    {
+        /* Consume the next input character: */
+        $this->char++;
+        $char = $this->char();
+
+        if (preg_match('/^[\t\n\x0b\x0c ]$/', $char)) {
+            $this->state = 'AfterDoctypeName';
+
+        } elseif ($char === '>') {
+            $this->emitToken($this->token);
+            $this->state = 'data';
+
+        } elseif (preg_match('/^[a-z]$/', $char)) {
+            $this->token['name'] .= strtoupper($char);
+
+        } elseif ($this->char === $this->EOF) {
+            $this->emitToken($this->token);
+            $this->char--;
+            $this->state = 'data';
+
+        } else {
+            $this->token['name'] .= $char;
+        }
+
+        $this->token['error'] = ($this->token['name'] === 'HTML')
+            ? false
+            : true;
+    }
+
+    private function afterDoctypeNameState()
+    {
+        /* Consume the next input character: */
+        $this->char++;
+        $char = $this->char();
+
+        if (preg_match('/^[\t\n\x0b\x0c ]$/', $char)) {
+            // Stay in the DOCTYPE name state.
+
+        } elseif ($char === '>') {
+            $this->emitToken($this->token);
+            $this->state = 'data';
+
+        } elseif ($this->char === $this->EOF) {
+            $this->emitToken($this->token);
+            $this->char--;
+            $this->state = 'data';
+
+        } else {
+            $this->token['error'] = true;
+            $this->state = 'bogusDoctype';
+        }
+    }
+
+    private function bogusDoctypeState()
+    {
+        /* Consume the next input character: */
+        $this->char++;
+        $char = $this->char();
+
+        if ($char === '>') {
+            $this->emitToken($this->token);
+            $this->state = 'data';
+
+        } elseif ($this->char === $this->EOF) {
+            $this->emitToken($this->token);
+            $this->char--;
+            $this->state = 'data';
+
+        } else {
+            // Stay in the bogus DOCTYPE state.
+        }
+    }
+
+    private function entity()
+    {
+        $start = $this->char;
+
+        // This section defines how to consume an entity. This definition is
+        // used when parsing entities in text and in attributes.
+
+        // The behaviour depends on the identity of the next character (the
+        // one immediately after the U+0026 AMPERSAND character):
+
+        switch ($this->character($this->char + 1)) {
+            // U+0023 NUMBER SIGN (#)
+            case '#':
+
+                // The behaviour further depends on the character after the
+                // U+0023 NUMBER SIGN:
+                switch ($this->character($this->char + 1)) {
+                    // U+0078 LATIN SMALL LETTER X
+                    // U+0058 LATIN CAPITAL LETTER X
+                    case 'x':
+                    case 'X':
+                        // Follow the steps below, but using the range of
+                        // characters U+0030 DIGIT ZERO through to U+0039 DIGIT
+                        // NINE, U+0061 LATIN SMALL LETTER A through to U+0066
+                        // LATIN SMALL LETTER F, and U+0041 LATIN CAPITAL LETTER
+                        // A, through to U+0046 LATIN CAPITAL LETTER F (in other
+                        // words, 0-9, A-F, a-f).
+                        $char = 1;
+                        $char_class = '0-9A-Fa-f';
+                        break;
+
+                    // Anything else
+                    default:
+                        // Follow the steps below, but using the range of
+                        // characters U+0030 DIGIT ZERO through to U+0039 DIGIT
+                        // NINE (i.e. just 0-9).
+                        $char = 0;
+                        $char_class = '0-9';
+                        break;
+                }
+
+                // Consume as many characters as match the range of characters
+                // given above.
+                $this->char++;
+                $e_name = $this->characters($char_class, $this->char + $char + 1);
+                $entity = $this->character($start, $this->char);
+                $cond = strlen($e_name) > 0;
+
+                // The rest of the parsing happens below.
+                break;
+
+            // Anything else
+            default:
+                // Consume the maximum number of characters possible, with the
+                // consumed characters case-sensitively matching one of the
+                // identifiers in the first column of the entities table.
+
+                $e_name = $this->characters('0-9A-Za-z;', $this->char + 1);
+                $len = strlen($e_name);
+
+                for ($c = 1; $c <= $len; $c++) {
+                    $id = substr($e_name, 0, $c);
+                    $this->char++;
+
+                    if (in_array($id, $this->entities)) {
+                        if ($e_name[$c - 1] !== ';') {
+                            if ($c < $len && $e_name[$c] == ';') {
+                                $this->char++; // consume extra semicolon
+                            }
+                        }
+                        $entity = $id;
+                        break;
+                    }
+                }
+
+                $cond = isset($entity);
+                // The rest of the parsing happens below.
+                break;
+        }
+
+        if (!$cond) {
+            // If no match can be made, then this is a parse error. No
+            // characters are consumed, and nothing is returned.
+            $this->char = $start;
+            return false;
+        }
+
+        // Return a character token for the character corresponding to the
+        // entity name (as given by the second column of the entities table).
+        return html_entity_decode('&' . rtrim($entity, ';') . ';', ENT_QUOTES, 'UTF-8');
+    }
+
+    private function emitToken($token)
+    {
+        $emit = $this->tree->emitToken($token);
+
+        if (is_int($emit)) {
+            $this->content_model = $emit;
+
+        } elseif ($token['type'] === self::ENDTAG) {
+            $this->content_model = self::PCDATA;
+        }
+    }
+
+    private function EOF()
+    {
+        $this->state = null;
+        $this->tree->emitToken(
+            array(
+                'type' => self::EOF
+            )
+        );
+    }
+}
+
+class HTML5TreeConstructer
+{
+    public $stack = array();
+
+    private $phase;
+    private $mode;
+    private $dom;
+    private $foster_parent = null;
+    private $a_formatting = array();
+
+    private $head_pointer = null;
+    private $form_pointer = null;
+
+    private $scoping = array('button', 'caption', 'html', 'marquee', 'object', 'table', 'td', 'th');
+    private $formatting = array(
+        'a',
+        'b',
+        'big',
+        'em',
+        'font',
+        'i',
+        'nobr',
+        's',
+        'small',
+        'strike',
+        'strong',
+        'tt',
+        'u'
+    );
+    private $special = array(
+        'address',
+        'area',
+        'base',
+        'basefont',
+        'bgsound',
+        'blockquote',
+        'body',
+        'br',
+        'center',
+        'col',
+        'colgroup',
+        'dd',
+        'dir',
+        'div',
+        'dl',
+        'dt',
+        'embed',
+        'fieldset',
+        'form',
+        'frame',
+        'frameset',
+        'h1',
+        'h2',
+        'h3',
+        'h4',
+        'h5',
+        'h6',
+        'head',
+        'hr',
+        'iframe',
+        'image',
+        'img',
+        'input',
+        'isindex',
+        'li',
+        'link',
+        'listing',
+        'menu',
+        'meta',
+        'noembed',
+        'noframes',
+        'noscript',
+        'ol',
+        'optgroup',
+        'option',
+        'p',
+        'param',
+        'plaintext',
+        'pre',
+        'script',
+        'select',
+        'spacer',
+        'style',
+        'tbody',
+        'textarea',
+        'tfoot',
+        'thead',
+        'title',
+        'tr',
+        'ul',
+        'wbr'
+    );
+
+    // The different phases.
+    const INIT_PHASE = 0;
+    const ROOT_PHASE = 1;
+    const MAIN_PHASE = 2;
+    const END_PHASE = 3;
+
+    // The different insertion modes for the main phase.
+    const BEFOR_HEAD = 0;
+    const IN_HEAD = 1;
+    const AFTER_HEAD = 2;
+    const IN_BODY = 3;
+    const IN_TABLE = 4;
+    const IN_CAPTION = 5;
+    const IN_CGROUP = 6;
+    const IN_TBODY = 7;
+    const IN_ROW = 8;
+    const IN_CELL = 9;
+    const IN_SELECT = 10;
+    const AFTER_BODY = 11;
+    const IN_FRAME = 12;
+    const AFTR_FRAME = 13;
+
+    // The different types of elements.
+    const SPECIAL = 0;
+    const SCOPING = 1;
+    const FORMATTING = 2;
+    const PHRASING = 3;
+
+    const MARKER = 0;
+
+    public function __construct()
+    {
+        $this->phase = self::INIT_PHASE;
+        $this->mode = self::BEFOR_HEAD;
+        $this->dom = new DOMDocument;
+
+        $this->dom->encoding = 'UTF-8';
+        $this->dom->preserveWhiteSpace = true;
+        $this->dom->substituteEntities = true;
+        $this->dom->strictErrorChecking = false;
+    }
+
+    // Process tag tokens
+    public function emitToken($token)
+    {
+        switch ($this->phase) {
+            case self::INIT_PHASE:
+                return $this->initPhase($token);
+                break;
+            case self::ROOT_PHASE:
+                return $this->rootElementPhase($token);
+                break;
+            case self::MAIN_PHASE:
+                return $this->mainPhase($token);
+                break;
+            case self::END_PHASE :
+                return $this->trailingEndPhase($token);
+                break;
+        }
+    }
+
+    private function initPhase($token)
+    {
+        /* Initially, the tree construction stage must handle each token
+        emitted from the tokenisation stage as follows: */
+
+        /* A DOCTYPE token that is marked as being in error
+        A comment token
+        A start tag token
+        An end tag token
+        A character token that is not one of one of U+0009 CHARACTER TABULATION,
+            U+000A LINE FEED (LF), U+000B LINE TABULATION, U+000C FORM FEED (FF),
+            or U+0020 SPACE
+        An end-of-file token */
+        if ((isset($token['error']) && $token['error']) ||
+            $token['type'] === HTML5::COMMENT ||
+            $token['type'] === HTML5::STARTTAG ||
+            $token['type'] === HTML5::ENDTAG ||
+            $token['type'] === HTML5::EOF ||
+            ($token['type'] === HTML5::CHARACTR && isset($token['data']) &&
+                !preg_match('/^[\t\n\x0b\x0c ]+$/', $token['data']))
+        ) {
+            /* This specification does not define how to handle this case. In
+            particular, user agents may ignore the entirety of this specification
+            altogether for such documents, and instead invoke special parse modes
+            with a greater emphasis on backwards compatibility. */
+
+            $this->phase = self::ROOT_PHASE;
+            return $this->rootElementPhase($token);
+
+            /* A DOCTYPE token marked as being correct */
+        } elseif (isset($token['error']) && !$token['error']) {
+            /* Append a DocumentType node to the Document  node, with the name
+            attribute set to the name given in the DOCTYPE token (which will be
+            "HTML"), and the other attributes specific to DocumentType objects
+            set to null, empty lists, or the empty string as appropriate. */
+            $doctype = new DOMDocumentType(null, null, 'HTML');
+
+            /* Then, switch to the root element phase of the tree construction
+            stage. */
+            $this->phase = self::ROOT_PHASE;
+
+            /* A character token that is one of one of U+0009 CHARACTER TABULATION,
+            U+000A LINE FEED (LF), U+000B LINE TABULATION, U+000C FORM FEED (FF),
+            or U+0020 SPACE */
+        } elseif (isset($token['data']) && preg_match(
+                '/^[\t\n\x0b\x0c ]+$/',
+                $token['data']
+            )
+        ) {
+            /* Append that character  to the Document node. */
+            $text = $this->dom->createTextNode($token['data']);
+            $this->dom->appendChild($text);
+        }
+    }
+
+    private function rootElementPhase($token)
+    {
+        /* After the initial phase, as each token is emitted from the tokenisation
+        stage, it must be processed as described in this section. */
+
+        /* A DOCTYPE token */
+        if ($token['type'] === HTML5::DOCTYPE) {
+            // Parse error. Ignore the token.
+
+            /* A comment token */
+        } elseif ($token['type'] === HTML5::COMMENT) {
+            /* Append a Comment node to the Document object with the data
+            attribute set to the data given in the comment token. */
+            $comment = $this->dom->createComment($token['data']);
+            $this->dom->appendChild($comment);
+
+            /* A character token that is one of one of U+0009 CHARACTER TABULATION,
+            U+000A LINE FEED (LF), U+000B LINE TABULATION, U+000C FORM FEED (FF),
+            or U+0020 SPACE */
+        } elseif ($token['type'] === HTML5::CHARACTR &&
+            preg_match('/^[\t\n\x0b\x0c ]+$/', $token['data'])
+        ) {
+            /* Append that character  to the Document node. */
+            $text = $this->dom->createTextNode($token['data']);
+            $this->dom->appendChild($text);
+
+            /* A character token that is not one of U+0009 CHARACTER TABULATION,
+                U+000A LINE FEED (LF), U+000B LINE TABULATION, U+000C FORM FEED
+                (FF), or U+0020 SPACE
+            A start tag token
+            An end tag token
+            An end-of-file token */
+        } elseif (($token['type'] === HTML5::CHARACTR &&
+                !preg_match('/^[\t\n\x0b\x0c ]+$/', $token['data'])) ||
+            $token['type'] === HTML5::STARTTAG ||
+            $token['type'] === HTML5::ENDTAG ||
+            $token['type'] === HTML5::EOF
+        ) {
+            /* Create an HTMLElement node with the tag name html, in the HTML
+            namespace. Append it to the Document object. Switch to the main
+            phase and reprocess the current token. */
+            $html = $this->dom->createElement('html');
+            $this->dom->appendChild($html);
+            $this->stack[] = $html;
+
+            $this->phase = self::MAIN_PHASE;
+            return $this->mainPhase($token);
+        }
+    }
+
+    private function mainPhase($token)
+    {
+        /* Tokens in the main phase must be handled as follows: */
+
+        /* A DOCTYPE token */
+        if ($token['type'] === HTML5::DOCTYPE) {
+            // Parse error. Ignore the token.
+
+            /* A start tag token with the tag name "html" */
+        } elseif ($token['type'] === HTML5::STARTTAG && $token['name'] === 'html') {
+            /* If this start tag token was not the first start tag token, then
+            it is a parse error. */
+
+            /* For each attribute on the token, check to see if the attribute
+            is already present on the top element of the stack of open elements.
+            If it is not, add the attribute and its corresponding value to that
+            element. */
+            foreach ($token['attr'] as $attr) {
+                if (!$this->stack[0]->hasAttribute($attr['name'])) {
+                    $this->stack[0]->setAttribute($attr['name'], $attr['value']);
+                }
+            }
+
+            /* An end-of-file token */
+        } elseif ($token['type'] === HTML5::EOF) {
+            /* Generate implied end tags. */
+            $this->generateImpliedEndTags();
+
+            /* Anything else. */
+        } else {
+            /* Depends on the insertion mode: */
+            switch ($this->mode) {
+                case self::BEFOR_HEAD:
+                    return $this->beforeHead($token);
+                    break;
+                case self::IN_HEAD:
+                    return $this->inHead($token);
+                    break;
+                case self::AFTER_HEAD:
+                    return $this->afterHead($token);
+                    break;
+                case self::IN_BODY:
+                    return $this->inBody($token);
+                    break;
+                case self::IN_TABLE:
+                    return $this->inTable($token);
+                    break;
+                case self::IN_CAPTION:
+                    return $this->inCaption($token);
+                    break;
+                case self::IN_CGROUP:
+                    return $this->inColumnGroup($token);
+                    break;
+                case self::IN_TBODY:
+                    return $this->inTableBody($token);
+                    break;
+                case self::IN_ROW:
+                    return $this->inRow($token);
+                    break;
+                case self::IN_CELL:
+                    return $this->inCell($token);
+                    break;
+                case self::IN_SELECT:
+                    return $this->inSelect($token);
+                    break;
+                case self::AFTER_BODY:
+                    return $this->afterBody($token);
+                    break;
+                case self::IN_FRAME:
+                    return $this->inFrameset($token);
+                    break;
+                case self::AFTR_FRAME:
+                    return $this->afterFrameset($token);
+                    break;
+                case self::END_PHASE:
+                    return $this->trailingEndPhase($token);
+                    break;
+            }
+        }
+    }
+
+    private function beforeHead($token)
+    {
+        /* Handle the token as follows: */
+
+        /* A character token that is one of one of U+0009 CHARACTER TABULATION,
+        U+000A LINE FEED (LF), U+000B LINE TABULATION, U+000C FORM FEED (FF),
+        or U+0020 SPACE */
+        if ($token['type'] === HTML5::CHARACTR &&
+            preg_match('/^[\t\n\x0b\x0c ]+$/', $token['data'])
+        ) {
+            /* Append the character to the current node. */
+            $this->insertText($token['data']);
+
+            /* A comment token */
+        } elseif ($token['type'] === HTML5::COMMENT) {
+            /* Append a Comment node to the current node with the data attribute
+            set to the data given in the comment token. */
+            $this->insertComment($token['data']);
+
+            /* A start tag token with the tag name "head" */
+        } elseif ($token['type'] === HTML5::STARTTAG && $token['name'] === 'head') {
+            /* Create an element for the token, append the new element to the
+            current node and push it onto the stack of open elements. */
+            $element = $this->insertElement($token);
+
+            /* Set the head element pointer to this new element node. */
+            $this->head_pointer = $element;
+
+            /* Change the insertion mode to "in head". */
+            $this->mode = self::IN_HEAD;
+
+            /* A start tag token whose tag name is one of: "base", "link", "meta",
+            "script", "style", "title". Or an end tag with the tag name "html".
+            Or a character token that is not one of U+0009 CHARACTER TABULATION,
+            U+000A LINE FEED (LF), U+000B LINE TABULATION, U+000C FORM FEED (FF),
+            or U+0020 SPACE. Or any other start tag token */
+        } elseif ($token['type'] === HTML5::STARTTAG ||
+            ($token['type'] === HTML5::ENDTAG && $token['name'] === 'html') ||
+            ($token['type'] === HTML5::CHARACTR && !preg_match(
+                    '/^[\t\n\x0b\x0c ]$/',
+                    $token['data']
+                ))
+        ) {
+            /* Act as if a start tag token with the tag name "head" and no
+            attributes had been seen, then reprocess the current token. */
+            $this->beforeHead(
+                array(
+                    'name' => 'head',
+                    'type' => HTML5::STARTTAG,
+                    'attr' => array()
+                )
+            );
+
+            return $this->inHead($token);
+
+            /* Any other end tag */
+        } elseif ($token['type'] === HTML5::ENDTAG) {
+            /* Parse error. Ignore the token. */
+        }
+    }
+
+    private function inHead($token)
+    {
+        /* Handle the token as follows: */
+
+        /* A character token that is one of one of U+0009 CHARACTER TABULATION,
+        U+000A LINE FEED (LF), U+000B LINE TABULATION, U+000C FORM FEED (FF),
+        or U+0020 SPACE.
+
+        THIS DIFFERS FROM THE SPEC: If the current node is either a title, style
+        or script element, append the character to the current node regardless
+        of its content. */
+        if (($token['type'] === HTML5::CHARACTR &&
+                preg_match('/^[\t\n\x0b\x0c ]+$/', $token['data'])) || (
+                $token['type'] === HTML5::CHARACTR && in_array(
+                    end($this->stack)->nodeName,
+                    array('title', 'style', 'script')
+                ))
+        ) {
+            /* Append the character to the current node. */
+            $this->insertText($token['data']);
+
+            /* A comment token */
+        } elseif ($token['type'] === HTML5::COMMENT) {
+            /* Append a Comment node to the current node with the data attribute
+            set to the data given in the comment token. */
+            $this->insertComment($token['data']);
+
+        } elseif ($token['type'] === HTML5::ENDTAG &&
+            in_array($token['name'], array('title', 'style', 'script'))
+        ) {
+            array_pop($this->stack);
+            return HTML5::PCDATA;
+
+            /* A start tag with the tag name "title" */
+        } elseif ($token['type'] === HTML5::STARTTAG && $token['name'] === 'title') {
+            /* Create an element for the token and append the new element to the
+            node pointed to by the head element pointer, or, if that is null
+            (innerHTML case), to the current node. */
+            if ($this->head_pointer !== null) {
+                $element = $this->insertElement($token, false);
+                $this->head_pointer->appendChild($element);
+
+            } else {
+                $element = $this->insertElement($token);
+            }
+
+            /* Switch the tokeniser's content model flag  to the RCDATA state. */
+            return HTML5::RCDATA;
+
+            /* A start tag with the tag name "style" */
+        } elseif ($token['type'] === HTML5::STARTTAG && $token['name'] === 'style') {
+            /* Create an element for the token and append the new element to the
+            node pointed to by the head element pointer, or, if that is null
+            (innerHTML case), to the current node. */
+            if ($this->head_pointer !== null) {
+                $element = $this->insertElement($token, false);
+                $this->head_pointer->appendChild($element);
+
+            } else {
+                $this->insertElement($token);
+            }
+
+            /* Switch the tokeniser's content model flag  to the CDATA state. */
+            return HTML5::CDATA;
+
+            /* A start tag with the tag name "script" */
+        } elseif ($token['type'] === HTML5::STARTTAG && $token['name'] === 'script') {
+            /* Create an element for the token. */
+            $element = $this->insertElement($token, false);
+            $this->head_pointer->appendChild($element);
+
+            /* Switch the tokeniser's content model flag  to the CDATA state. */
+            return HTML5::CDATA;
+
+            /* A start tag with the tag name "base", "link", or "meta" */
+        } elseif ($token['type'] === HTML5::STARTTAG && in_array(
+                $token['name'],
+                array('base', 'link', 'meta')
+            )
+        ) {
+            /* Create an element for the token and append the new element to the
+            node pointed to by the head element pointer, or, if that is null
+            (innerHTML case), to the current node. */
+            if ($this->head_pointer !== null) {
+                $element = $this->insertElement($token, false);
+                $this->head_pointer->appendChild($element);
+                array_pop($this->stack);
+
+            } else {
+                $this->insertElement($token);
+            }
+
+            /* An end tag with the tag name "head" */
+        } elseif ($token['type'] === HTML5::ENDTAG && $token['name'] === 'head') {
+            /* If the current node is a head element, pop the current node off
+            the stack of open elements. */
+            if ($this->head_pointer->isSameNode(end($this->stack))) {
+                array_pop($this->stack);
+
+                /* Otherwise, this is a parse error. */
+            } else {
+                // k
+            }
+
+            /* Change the insertion mode to "after head". */
+            $this->mode = self::AFTER_HEAD;
+
+            /* A start tag with the tag name "head" or an end tag except "html". */
+        } elseif (($token['type'] === HTML5::STARTTAG && $token['name'] === 'head') ||
+            ($token['type'] === HTML5::ENDTAG && $token['name'] !== 'html')
+        ) {
+            // Parse error. Ignore the token.
+
+            /* Anything else */
+        } else {
+            /* If the current node is a head element, act as if an end tag
+            token with the tag name "head" had been seen. */
+            if ($this->head_pointer->isSameNode(end($this->stack))) {
+                $this->inHead(
+                    array(
+                        'name' => 'head',
+                        'type' => HTML5::ENDTAG
+                    )
+                );
+
+                /* Otherwise, change the insertion mode to "after head". */
+            } else {
+                $this->mode = self::AFTER_HEAD;
+            }
+
+            /* Then, reprocess the current token. */
+            return $this->afterHead($token);
+        }
+    }
+
+    private function afterHead($token)
+    {
+        /* Handle the token as follows: */
+
+        /* A character token that is one of one of U+0009 CHARACTER TABULATION,
+        U+000A LINE FEED (LF), U+000B LINE TABULATION, U+000C FORM FEED (FF),
+        or U+0020 SPACE */
+        if ($token['type'] === HTML5::CHARACTR &&
+            preg_match('/^[\t\n\x0b\x0c ]+$/', $token['data'])
+        ) {
+            /* Append the character to the current node. */
+            $this->insertText($token['data']);
+
+            /* A comment token */
+        } elseif ($token['type'] === HTML5::COMMENT) {
+            /* Append a Comment node to the current node with the data attribute
+            set to the data given in the comment token. */
+            $this->insertComment($token['data']);
+
+            /* A start tag token with the tag name "body" */
+        } elseif ($token['type'] === HTML5::STARTTAG && $token['name'] === 'body') {
+            /* Insert a body element for the token. */
+            $this->insertElement($token);
+
+            /* Change the insertion mode to "in body". */
+            $this->mode = self::IN_BODY;
+
+            /* A start tag token with the tag name "frameset" */
+        } elseif ($token['type'] === HTML5::STARTTAG && $token['name'] === 'frameset') {
+            /* Insert a frameset element for the token. */
+            $this->insertElement($token);
+
+            /* Change the insertion mode to "in frameset". */
+            $this->mode = self::IN_FRAME;
+
+            /* A start tag token whose tag name is one of: "base", "link", "meta",
+            "script", "style", "title" */
+        } elseif ($token['type'] === HTML5::STARTTAG && in_array(
+                $token['name'],
+                array('base', 'link', 'meta', 'script', 'style', 'title')
+            )
+        ) {
+            /* Parse error. Switch the insertion mode back to "in head" and
+            reprocess the token. */
+            $this->mode = self::IN_HEAD;
+            return $this->inHead($token);
+
+            /* Anything else */
+        } else {
+            /* Act as if a start tag token with the tag name "body" and no
+            attributes had been seen, and then reprocess the current token. */
+            $this->afterHead(
+                array(
+                    'name' => 'body',
+                    'type' => HTML5::STARTTAG,
+                    'attr' => array()
+                )
+            );
+
+            return $this->inBody($token);
+        }
+    }
+
+    private function inBody($token)
+    {
+        /* Handle the token as follows: */
+
+        switch ($token['type']) {
+            /* A character token */
+            case HTML5::CHARACTR:
+                /* Reconstruct the active formatting elements, if any. */
+                $this->reconstructActiveFormattingElements();
+
+                /* Append the token's character to the current node. */
+                $this->insertText($token['data']);
+                break;
+
+            /* A comment token */
+            case HTML5::COMMENT:
+                /* Append a Comment node to the current node with the data
+                attribute set to the data given in the comment token. */
+                $this->insertComment($token['data']);
+                break;
+
+            case HTML5::STARTTAG:
+                switch ($token['name']) {
+                    /* A start tag token whose tag name is one of: "script",
+                    "style" */
+                    case 'script':
+                    case 'style':
+                        /* Process the token as if the insertion mode had been "in
+                        head". */
+                        return $this->inHead($token);
+                        break;
+
+                    /* A start tag token whose tag name is one of: "base", "link",
+                    "meta", "title" */
+                    case 'base':
+                    case 'link':
+                    case 'meta':
+                    case 'title':
+                        /* Parse error. Process the token as if the insertion mode
+                        had    been "in head". */
+                        return $this->inHead($token);
+                        break;
+
+                    /* A start tag token with the tag name "body" */
+                    case 'body':
+                        /* Parse error. If the second element on the stack of open
+                        elements is not a body element, or, if the stack of open
+                        elements has only one node on it, then ignore the token.
+                        (innerHTML case) */
+                        if (count($this->stack) === 1 || $this->stack[1]->nodeName !== 'body') {
+                            // Ignore
+
+                            /* Otherwise, for each attribute on the token, check to see
+                            if the attribute is already present on the body element (the
+                            second element)    on the stack of open elements. If it is not,
+                            add the attribute and its corresponding value to that
+                            element. */
+                        } else {
+                            foreach ($token['attr'] as $attr) {
+                                if (!$this->stack[1]->hasAttribute($attr['name'])) {
+                                    $this->stack[1]->setAttribute($attr['name'], $attr['value']);
+                                }
+                            }
+                        }
+                        break;
+
+                    /* A start tag whose tag name is one of: "address",
+                    "blockquote", "center", "dir", "div", "dl", "fieldset",
+                    "listing", "menu", "ol", "p", "ul" */
+                    case 'address':
+                    case 'blockquote':
+                    case 'center':
+                    case 'dir':
+                    case 'div':
+                    case 'dl':
+                    case 'fieldset':
+                    case 'listing':
+                    case 'menu':
+                    case 'ol':
+                    case 'p':
+                    case 'ul':
+                        /* If the stack of open elements has a p element in scope,
+                        then act as if an end tag with the tag name p had been
+                        seen. */
+                        if ($this->elementInScope('p')) {
+                            $this->emitToken(
+                                array(
+                                    'name' => 'p',
+                                    'type' => HTML5::ENDTAG
+                                )
+                            );
+                        }
+
+                        /* Insert an HTML element for the token. */
+                        $this->insertElement($token);
+                        break;
+
+                    /* A start tag whose tag name is "form" */
+                    case 'form':
+                        /* If the form element pointer is not null, ignore the
+                        token with a parse error. */
+                        if ($this->form_pointer !== null) {
+                            // Ignore.
+
+                            /* Otherwise: */
+                        } else {
+                            /* If the stack of open elements has a p element in
+                            scope, then act as if an end tag with the tag name p
+                            had been seen. */
+                            if ($this->elementInScope('p')) {
+                                $this->emitToken(
+                                    array(
+                                        'name' => 'p',
+                                        'type' => HTML5::ENDTAG
+                                    )
+                                );
+                            }
+
+                            /* Insert an HTML element for the token, and set the
+                            form element pointer to point to the element created. */
+                            $element = $this->insertElement($token);
+                            $this->form_pointer = $element;
+                        }
+                        break;
+
+                    /* A start tag whose tag name is "li", "dd" or "dt" */
+                    case 'li':
+                    case 'dd':
+                    case 'dt':
+                        /* If the stack of open elements has a p  element in scope,
+                        then act as if an end tag with the tag name p had been
+                        seen. */
+                        if ($this->elementInScope('p')) {
+                            $this->emitToken(
+                                array(
+                                    'name' => 'p',
+                                    'type' => HTML5::ENDTAG
+                                )
+                            );
+                        }
+
+                        $stack_length = count($this->stack) - 1;
+
+                        for ($n = $stack_length; 0 <= $n; $n--) {
+                            /* 1. Initialise node to be the current node (the
+                            bottommost node of the stack). */
+                            $stop = false;
+                            $node = $this->stack[$n];
+                            $cat = $this->getElementCategory($node->tagName);
+
+                            /* 2. If node is an li, dd or dt element, then pop all
+                            the    nodes from the current node up to node, including
+                            node, then stop this algorithm. */
+                            if ($token['name'] === $node->tagName || ($token['name'] !== 'li'
+                                    && ($node->tagName === 'dd' || $node->tagName === 'dt'))
+                            ) {
+                                for ($x = $stack_length; $x >= $n; $x--) {
+                                    array_pop($this->stack);
+                                }
+
+                                break;
+                            }
+
+                            /* 3. If node is not in the formatting category, and is
+                            not    in the phrasing category, and is not an address or
+                            div element, then stop this algorithm. */
+                            if ($cat !== self::FORMATTING && $cat !== self::PHRASING &&
+                                $node->tagName !== 'address' && $node->tagName !== 'div'
+                            ) {
+                                break;
+                            }
+                        }
+
+                        /* Finally, insert an HTML element with the same tag
+                        name as the    token's. */
+                        $this->insertElement($token);
+                        break;
+
+                    /* A start tag token whose tag name is "plaintext" */
+                    case 'plaintext':
+                        /* If the stack of open elements has a p  element in scope,
+                        then act as if an end tag with the tag name p had been
+                        seen. */
+                        if ($this->elementInScope('p')) {
+                            $this->emitToken(
+                                array(
+                                    'name' => 'p',
+                                    'type' => HTML5::ENDTAG
+                                )
+                            );
+                        }
+
+                        /* Insert an HTML element for the token. */
+                        $this->insertElement($token);
+
+                        return HTML5::PLAINTEXT;
+                        break;
+
+                    /* A start tag whose tag name is one of: "h1", "h2", "h3", "h4",
+                    "h5", "h6" */
+                    case 'h1':
+                    case 'h2':
+                    case 'h3':
+                    case 'h4':
+                    case 'h5':
+                    case 'h6':
+                        /* If the stack of open elements has a p  element in scope,
+                        then act as if an end tag with the tag name p had been seen. */
+                        if ($this->elementInScope('p')) {
+                            $this->emitToken(
+                                array(
+                                    'name' => 'p',
+                                    'type' => HTML5::ENDTAG
+                                )
+                            );
+                        }
+
+                        /* If the stack of open elements has in scope an element whose
+                        tag name is one of "h1", "h2", "h3", "h4", "h5", or "h6", then
+                        this is a parse error; pop elements from the stack until an
+                        element with one of those tag names has been popped from the
+                        stack. */
+                        while ($this->elementInScope(array('h1', 'h2', 'h3', 'h4', 'h5', 'h6'))) {
+                            array_pop($this->stack);
+                        }
+
+                        /* Insert an HTML element for the token. */
+                        $this->insertElement($token);
+                        break;
+
+                    /* A start tag whose tag name is "a" */
+                    case 'a':
+                        /* If the list of active formatting elements contains
+                        an element whose tag name is "a" between the end of the
+                        list and the last marker on the list (or the start of
+                        the list if there is no marker on the list), then this
+                        is a parse error; act as if an end tag with the tag name
+                        "a" had been seen, then remove that element from the list
+                        of active formatting elements and the stack of open
+                        elements if the end tag didn't already remove it (it
+                        might not have if the element is not in table scope). */
+                        $leng = count($this->a_formatting);
+
+                        for ($n = $leng - 1; $n >= 0; $n--) {
+                            if ($this->a_formatting[$n] === self::MARKER) {
+                                break;
+
+                            } elseif ($this->a_formatting[$n]->nodeName === 'a') {
+                                $this->emitToken(
+                                    array(
+                                        'name' => 'a',
+                                        'type' => HTML5::ENDTAG
+                                    )
+                                );
+                                break;
+                            }
+                        }
+
+                        /* Reconstruct the active formatting elements, if any. */
+                        $this->reconstructActiveFormattingElements();
+
+                        /* Insert an HTML element for the token. */
+                        $el = $this->insertElement($token);
+
+                        /* Add that element to the list of active formatting
+                        elements. */
+                        $this->a_formatting[] = $el;
+                        break;
+
+                    /* A start tag whose tag name is one of: "b", "big", "em", "font",
+                    "i", "nobr", "s", "small", "strike", "strong", "tt", "u" */
+                    case 'b':
+                    case 'big':
+                    case 'em':
+                    case 'font':
+                    case 'i':
+                    case 'nobr':
+                    case 's':
+                    case 'small':
+                    case 'strike':
+                    case 'strong':
+                    case 'tt':
+                    case 'u':
+                        /* Reconstruct the active formatting elements, if any. */
+                        $this->reconstructActiveFormattingElements();
+
+                        /* Insert an HTML element for the token. */
+                        $el = $this->insertElement($token);
+
+                        /* Add that element to the list of active formatting
+                        elements. */
+                        $this->a_formatting[] = $el;
+                        break;
+
+                    /* A start tag token whose tag name is "button" */
+                    case 'button':
+                        /* If the stack of open elements has a button element in scope,
+                        then this is a parse error; act as if an end tag with the tag
+                        name "button" had been seen, then reprocess the token. (We don't
+                        do that. Unnecessary.) */
+                        if ($this->elementInScope('button')) {
+                            $this->inBody(
+                                array(
+                                    'name' => 'button',
+                                    'type' => HTML5::ENDTAG
+                                )
+                            );
+                        }
+
+                        /* Reconstruct the active formatting elements, if any. */
+                        $this->reconstructActiveFormattingElements();
+
+                        /* Insert an HTML element for the token. */
+                        $this->insertElement($token);
+
+                        /* Insert a marker at the end of the list of active
+                        formatting elements. */
+                        $this->a_formatting[] = self::MARKER;
+                        break;
+
+                    /* A start tag token whose tag name is one of: "marquee", "object" */
+                    case 'marquee':
+                    case 'object':
+                        /* Reconstruct the active formatting elements, if any. */
+                        $this->reconstructActiveFormattingElements();
+
+                        /* Insert an HTML element for the token. */
+                        $this->insertElement($token);
+
+                        /* Insert a marker at the end of the list of active
+                        formatting elements. */
+                        $this->a_formatting[] = self::MARKER;
+                        break;
+
+                    /* A start tag token whose tag name is "xmp" */
+                    case 'xmp':
+                        /* Reconstruct the active formatting elements, if any. */
+                        $this->reconstructActiveFormattingElements();
+
+                        /* Insert an HTML element for the token. */
+                        $this->insertElement($token);
+
+                        /* Switch the content model flag to the CDATA state. */
+                        return HTML5::CDATA;
+                        break;
+
+                    /* A start tag whose tag name is "table" */
+                    case 'table':
+                        /* If the stack of open elements has a p element in scope,
+                        then act as if an end tag with the tag name p had been seen. */
+                        if ($this->elementInScope('p')) {
+                            $this->emitToken(
+                                array(
+                                    'name' => 'p',
+                                    'type' => HTML5::ENDTAG
+                                )
+                            );
+                        }
+
+                        /* Insert an HTML element for the token. */
+                        $this->insertElement($token);
+
+                        /* Change the insertion mode to "in table". */
+                        $this->mode = self::IN_TABLE;
+                        break;
+
+                    /* A start tag whose tag name is one of: "area", "basefont",
+                    "bgsound", "br", "embed", "img", "param", "spacer", "wbr" */
+                    case 'area':
+                    case 'basefont':
+                    case 'bgsound':
+                    case 'br':
+                    case 'embed':
+                    case 'img':
+                    case 'param':
+                    case 'spacer':
+                    case 'wbr':
+                        /* Reconstruct the active formatting elements, if any. */
+                        $this->reconstructActiveFormattingElements();
+
+                        /* Insert an HTML element for the token. */
+                        $this->insertElement($token);
+
+                        /* Immediately pop the current node off the stack of open elements. */
+                        array_pop($this->stack);
+                        break;
+
+                    /* A start tag whose tag name is "hr" */
+                    case 'hr':
+                        /* If the stack of open elements has a p element in scope,
+                        then act as if an end tag with the tag name p had been seen. */
+                        if ($this->elementInScope('p')) {
+                            $this->emitToken(
+                                array(
+                                    'name' => 'p',
+                                    'type' => HTML5::ENDTAG
+                                )
+                            );
+                        }
+
+                        /* Insert an HTML element for the token. */
+                        $this->insertElement($token);
+
+                        /* Immediately pop the current node off the stack of open elements. */
+                        array_pop($this->stack);
+                        break;
+
+                    /* A start tag whose tag name is "image" */
+                    case 'image':
+                        /* Parse error. Change the token's tag name to "img" and
+                        reprocess it. (Don't ask.) */
+                        $token['name'] = 'img';
+                        return $this->inBody($token);
+                        break;
+
+                    /* A start tag whose tag name is "input" */
+                    case 'input':
+                        /* Reconstruct the active formatting elements, if any. */
+                        $this->reconstructActiveFormattingElements();
+
+                        /* Insert an input element for the token. */
+                        $element = $this->insertElement($token, false);
+
+                        /* If the form element pointer is not null, then associate the
+                        input element with the form element pointed to by the form
+                        element pointer. */
+                        $this->form_pointer !== null
+                            ? $this->form_pointer->appendChild($element)
+                            : end($this->stack)->appendChild($element);
+
+                        /* Pop that input element off the stack of open elements. */
+                        array_pop($this->stack);
+                        break;
+
+                    /* A start tag whose tag name is "isindex" */
+                    case 'isindex':
+                        /* Parse error. */
+                        // w/e
+
+                        /* If the form element pointer is not null,
+                        then ignore the token. */
+                        if ($this->form_pointer === null) {
+                            /* Act as if a start tag token with the tag name "form" had
+                            been seen. */
+                            $this->inBody(
+                                array(
+                                    'name' => 'body',
+                                    'type' => HTML5::STARTTAG,
+                                    'attr' => array()
+                                )
+                            );
+
+                            /* Act as if a start tag token with the tag name "hr" had
+                            been seen. */
+                            $this->inBody(
+                                array(
+                                    'name' => 'hr',
+                                    'type' => HTML5::STARTTAG,
+                                    'attr' => array()
+                                )
+                            );
+
+                            /* Act as if a start tag token with the tag name "p" had
+                            been seen. */
+                            $this->inBody(
+                                array(
+                                    'name' => 'p',
+                                    'type' => HTML5::STARTTAG,
+                                    'attr' => array()
+                                )
+                            );
+
+                            /* Act as if a start tag token with the tag name "label"
+                            had been seen. */
+                            $this->inBody(
+                                array(
+                                    'name' => 'label',
+                                    'type' => HTML5::STARTTAG,
+                                    'attr' => array()
+                                )
+                            );
+
+                            /* Act as if a stream of character tokens had been seen. */
+                            $this->insertText(
+                                'This is a searchable index. ' .
+                                'Insert your search keywords here: '
+                            );
+
+                            /* Act as if a start tag token with the tag name "input"
+                            had been seen, with all the attributes from the "isindex"
+                            token, except with the "name" attribute set to the value
+                            "isindex" (ignoring any explicit "name" attribute). */
+                            $attr = $token['attr'];
+                            $attr[] = array('name' => 'name', 'value' => 'isindex');
+
+                            $this->inBody(
+                                array(
+                                    'name' => 'input',
+                                    'type' => HTML5::STARTTAG,
+                                    'attr' => $attr
+                                )
+                            );
+
+                            /* Act as if a stream of character tokens had been seen
+                            (see below for what they should say). */
+                            $this->insertText(
+                                'This is a searchable index. ' .
+                                'Insert your search keywords here: '
+                            );
+
+                            /* Act as if an end tag token with the tag name "label"
+                            had been seen. */
+                            $this->inBody(
+                                array(
+                                    'name' => 'label',
+                                    'type' => HTML5::ENDTAG
+                                )
+                            );
+
+                            /* Act as if an end tag token with the tag name "p" had
+                            been seen. */
+                            $this->inBody(
+                                array(
+                                    'name' => 'p',
+                                    'type' => HTML5::ENDTAG
+                                )
+                            );
+
+                            /* Act as if a start tag token with the tag name "hr" had
+                            been seen. */
+                            $this->inBody(
+                                array(
+                                    'name' => 'hr',
+                                    'type' => HTML5::ENDTAG
+                                )
+                            );
+
+                            /* Act as if an end tag token with the tag name "form" had
+                            been seen. */
+                            $this->inBody(
+                                array(
+                                    'name' => 'form',
+                                    'type' => HTML5::ENDTAG
+                                )
+                            );
+                        }
+                        break;
+
+                    /* A start tag whose tag name is "textarea" */
+                    case 'textarea':
+                        $this->insertElement($token);
+
+                        /* Switch the tokeniser's content model flag to the
+                        RCDATA state. */
+                        return HTML5::RCDATA;
+                        break;
+
+                    /* A start tag whose tag name is one of: "iframe", "noembed",
+                    "noframes" */
+                    case 'iframe':
+                    case 'noembed':
+                    case 'noframes':
+                        $this->insertElement($token);
+
+                        /* Switch the tokeniser's content model flag to the CDATA state. */
+                        return HTML5::CDATA;
+                        break;
+
+                    /* A start tag whose tag name is "select" */
+                    case 'select':
+                        /* Reconstruct the active formatting elements, if any. */
+                        $this->reconstructActiveFormattingElements();
+
+                        /* Insert an HTML element for the token. */
+                        $this->insertElement($token);
+
+                        /* Change the insertion mode to "in select". */
+                        $this->mode = self::IN_SELECT;
+                        break;
+
+                    /* A start or end tag whose tag name is one of: "caption", "col",
+                    "colgroup", "frame", "frameset", "head", "option", "optgroup",
+                    "tbody", "td", "tfoot", "th", "thead", "tr". */
+                    case 'caption':
+                    case 'col':
+                    case 'colgroup':
+                    case 'frame':
+                    case 'frameset':
+                    case 'head':
+                    case 'option':
+                    case 'optgroup':
+                    case 'tbody':
+                    case 'td':
+                    case 'tfoot':
+                    case 'th':
+                    case 'thead':
+                    case 'tr':
+                        // Parse error. Ignore the token.
+                        break;
+
+                    /* A start or end tag whose tag name is one of: "event-source",
+                    "section", "nav", "article", "aside", "header", "footer",
+                    "datagrid", "command" */
+                    case 'event-source':
+                    case 'section':
+                    case 'nav':
+                    case 'article':
+                    case 'aside':
+                    case 'header':
+                    case 'footer':
+                    case 'datagrid':
+                    case 'command':
+                        // Work in progress!
+                        break;
+
+                    /* A start tag token not covered by the previous entries */
+                    default:
+                        /* Reconstruct the active formatting elements, if any. */
+                        $this->reconstructActiveFormattingElements();
+
+                        $this->insertElement($token, true, true);
+                        break;
+                }
+                break;
+
+            case HTML5::ENDTAG:
+                switch ($token['name']) {
+                    /* An end tag with the tag name "body" */
+                    case 'body':
+                        /* If the second element in the stack of open elements is
+                        not a body element, this is a parse error. Ignore the token.
+                        (innerHTML case) */
+                        if (count($this->stack) < 2 || $this->stack[1]->nodeName !== 'body') {
+                            // Ignore.
+
+                            /* If the current node is not the body element, then this
+                            is a parse error. */
+                        } elseif (end($this->stack)->nodeName !== 'body') {
+                            // Parse error.
+                        }
+
+                        /* Change the insertion mode to "after body". */
+                        $this->mode = self::AFTER_BODY;
+                        break;
+
+                    /* An end tag with the tag name "html" */
+                    case 'html':
+                        /* Act as if an end tag with tag name "body" had been seen,
+                        then, if that token wasn't ignored, reprocess the current
+                        token. */
+                        $this->inBody(
+                            array(
+                                'name' => 'body',
+                                'type' => HTML5::ENDTAG
+                            )
+                        );
+
+                        return $this->afterBody($token);
+                        break;
+
+                    /* An end tag whose tag name is one of: "address", "blockquote",
+                    "center", "dir", "div", "dl", "fieldset", "listing", "menu",
+                    "ol", "pre", "ul" */
+                    case 'address':
+                    case 'blockquote':
+                    case 'center':
+                    case 'dir':
+                    case 'div':
+                    case 'dl':
+                    case 'fieldset':
+                    case 'listing':
+                    case 'menu':
+                    case 'ol':
+                    case 'pre':
+                    case 'ul':
+                        /* If the stack of open elements has an element in scope
+                        with the same tag name as that of the token, then generate
+                        implied end tags. */
+                        if ($this->elementInScope($token['name'])) {
+                            $this->generateImpliedEndTags();
+
+                            /* Now, if the current node is not an element with
+                            the same tag name as that of the token, then this
+                            is a parse error. */
+                            // w/e
+
+                            /* If the stack of open elements has an element in
+                            scope with the same tag name as that of the token,
+                            then pop elements from this stack until an element
+                            with that tag name has been popped from the stack. */
+                            for ($n = count($this->stack) - 1; $n >= 0; $n--) {
+                                if ($this->stack[$n]->nodeName === $token['name']) {
+                                    $n = -1;
+                                }
+
+                                array_pop($this->stack);
+                            }
+                        }
+                        break;
+
+                    /* An end tag whose tag name is "form" */
+                    case 'form':
+                        /* If the stack of open elements has an element in scope
+                        with the same tag name as that of the token, then generate
+                        implied    end tags. */
+                        if ($this->elementInScope($token['name'])) {
+                            $this->generateImpliedEndTags();
+
+                        }
+
+                        if (end($this->stack)->nodeName !== $token['name']) {
+                            /* Now, if the current node is not an element with the
+                            same tag name as that of the token, then this is a parse
+                            error. */
+                            // w/e
+
+                        } else {
+                            /* Otherwise, if the current node is an element with
+                            the same tag name as that of the token pop that element
+                            from the stack. */
+                            array_pop($this->stack);
+                        }
+
+                        /* In any case, set the form element pointer to null. */
+                        $this->form_pointer = null;
+                        break;
+
+                    /* An end tag whose tag name is "p" */
+                    case 'p':
+                        /* If the stack of open elements has a p element in scope,
+                        then generate implied end tags, except for p elements. */
+                        if ($this->elementInScope('p')) {
+                            $this->generateImpliedEndTags(array('p'));
+
+                            /* If the current node is not a p element, then this is
+                            a parse error. */
+                            // k
+
+                            /* If the stack of open elements has a p element in
+                            scope, then pop elements from this stack until the stack
+                            no longer has a p element in scope. */
+                            for ($n = count($this->stack) - 1; $n >= 0; $n--) {
+                                if ($this->elementInScope('p')) {
+                                    array_pop($this->stack);
+
+                                } else {
+                                    break;
+                                }
+                            }
+                        }
+                        break;
+
+                    /* An end tag whose tag name is "dd", "dt", or "li" */
+                    case 'dd':
+                    case 'dt':
+                    case 'li':
+                        /* If the stack of open elements has an element in scope
+                        whose tag name matches the tag name of the token, then
+                        generate implied end tags, except for elements with the
+                        same tag name as the token. */
+                        if ($this->elementInScope($token['name'])) {
+                            $this->generateImpliedEndTags(array($token['name']));
+
+                            /* If the current node is not an element with the same
+                            tag name as the token, then this is a parse error. */
+                            // w/e
+
+                            /* If the stack of open elements has an element in scope
+                            whose tag name matches the tag name of the token, then
+                            pop elements from this stack until an element with that
+                            tag name has been popped from the stack. */
+                            for ($n = count($this->stack) - 1; $n >= 0; $n--) {
+                                if ($this->stack[$n]->nodeName === $token['name']) {
+                                    $n = -1;
+                                }
+
+                                array_pop($this->stack);
+                            }
+                        }
+                        break;
+
+                    /* An end tag whose tag name is one of: "h1", "h2", "h3", "h4",
+                    "h5", "h6" */
+                    case 'h1':
+                    case 'h2':
+                    case 'h3':
+                    case 'h4':
+                    case 'h5':
+                    case 'h6':
+                        $elements = array('h1', 'h2', 'h3', 'h4', 'h5', 'h6');
+
+                        /* If the stack of open elements has in scope an element whose
+                        tag name is one of "h1", "h2", "h3", "h4", "h5", or "h6", then
+                        generate implied end tags. */
+                        if ($this->elementInScope($elements)) {
+                            $this->generateImpliedEndTags();
+
+                            /* Now, if the current node is not an element with the same
+                            tag name as that of the token, then this is a parse error. */
+                            // w/e
+
+                            /* If the stack of open elements has in scope an element
+                            whose tag name is one of "h1", "h2", "h3", "h4", "h5", or
+                            "h6", then pop elements from the stack until an element
+                            with one of those tag names has been popped from the stack. */
+                            while ($this->elementInScope($elements)) {
+                                array_pop($this->stack);
+                            }
+                        }
+                        break;
+
+                    /* An end tag whose tag name is one of: "a", "b", "big", "em",
+                    "font", "i", "nobr", "s", "small", "strike", "strong", "tt", "u" */
+                    case 'a':
+                    case 'b':
+                    case 'big':
+                    case 'em':
+                    case 'font':
+                    case 'i':
+                    case 'nobr':
+                    case 's':
+                    case 'small':
+                    case 'strike':
+                    case 'strong':
+                    case 'tt':
+                    case 'u':
+                        /* 1. Let the formatting element be the last element in
+                        the list of active formatting elements that:
+                            * is between the end of the list and the last scope
+                            marker in the list, if any, or the start of the list
+                            otherwise, and
+                            * has the same tag name as the token.
+                        */
+                        while (true) {
+                            for ($a = count($this->a_formatting) - 1; $a >= 0; $a--) {
+                                if ($this->a_formatting[$a] === self::MARKER) {
+                                    break;
+
+                                } elseif ($this->a_formatting[$a]->tagName === $token['name']) {
+                                    $formatting_element = $this->a_formatting[$a];
+                                    $in_stack = in_array($formatting_element, $this->stack, true);
+                                    $fe_af_pos = $a;
+                                    break;
+                                }
+                            }
+
+                            /* If there is no such node, or, if that node is
+                            also in the stack of open elements but the element
+                            is not in scope, then this is a parse error. Abort
+                            these steps. The token is ignored. */
+                            if (!isset($formatting_element) || ($in_stack &&
+                                    !$this->elementInScope($token['name']))
+                            ) {
+                                break;
+
+                                /* Otherwise, if there is such a node, but that node
+                                is not in the stack of open elements, then this is a
+                                parse error; remove the element from the list, and
+                                abort these steps. */
+                            } elseif (isset($formatting_element) && !$in_stack) {
+                                unset($this->a_formatting[$fe_af_pos]);
+                                $this->a_formatting = array_merge($this->a_formatting);
+                                break;
+                            }
+
+                            /* 2. Let the furthest block be the topmost node in the
+                            stack of open elements that is lower in the stack
+                            than the formatting element, and is not an element in
+                            the phrasing or formatting categories. There might
+                            not be one. */
+                            $fe_s_pos = array_search($formatting_element, $this->stack, true);
+                            $length = count($this->stack);
+
+                            for ($s = $fe_s_pos + 1; $s < $length; $s++) {
+                                $category = $this->getElementCategory($this->stack[$s]->nodeName);
+
+                                if ($category !== self::PHRASING && $category !== self::FORMATTING) {
+                                    $furthest_block = $this->stack[$s];
+                                }
+                            }
+
+                            /* 3. If there is no furthest block, then the UA must
+                            skip the subsequent steps and instead just pop all
+                            the nodes from the bottom of the stack of open
+                            elements, from the current node up to the formatting
+                            element, and remove the formatting element from the
+                            list of active formatting elements. */
+                            if (!isset($furthest_block)) {
+                                for ($n = $length - 1; $n >= $fe_s_pos; $n--) {
+                                    array_pop($this->stack);
+                                }
+
+                                unset($this->a_formatting[$fe_af_pos]);
+                                $this->a_formatting = array_merge($this->a_formatting);
+                                break;
+                            }
+
+                            /* 4. Let the common ancestor be the element
+                            immediately above the formatting element in the stack
+                            of open elements. */
+                            $common_ancestor = $this->stack[$fe_s_pos - 1];
+
+                            /* 5. If the furthest block has a parent node, then
+                            remove the furthest block from its parent node. */
+                            if ($furthest_block->parentNode !== null) {
+                                $furthest_block->parentNode->removeChild($furthest_block);
+                            }
+
+                            /* 6. Let a bookmark note the position of the
+                            formatting element in the list of active formatting
+                            elements relative to the elements on either side
+                            of it in the list. */
+                            $bookmark = $fe_af_pos;
+
+                            /* 7. Let node and last node  be the furthest block.
+                            Follow these steps: */
+                            $node = $furthest_block;
+                            $last_node = $furthest_block;
+
+                            while (true) {
+                                for ($n = array_search($node, $this->stack, true) - 1; $n >= 0; $n--) {
+                                    /* 7.1 Let node be the element immediately
+                                    prior to node in the stack of open elements. */
+                                    $node = $this->stack[$n];
+
+                                    /* 7.2 If node is not in the list of active
+                                    formatting elements, then remove node from
+                                    the stack of open elements and then go back
+                                    to step 1. */
+                                    if (!in_array($node, $this->a_formatting, true)) {
+                                        unset($this->stack[$n]);
+                                        $this->stack = array_merge($this->stack);
+
+                                    } else {
+                                        break;
+                                    }
+                                }
+
+                                /* 7.3 Otherwise, if node is the formatting
+                                element, then go to the next step in the overall
+                                algorithm. */
+                                if ($node === $formatting_element) {
+                                    break;
+
+                                    /* 7.4 Otherwise, if last node is the furthest
+                                    block, then move the aforementioned bookmark to
+                                    be immediately after the node in the list of
+                                    active formatting elements. */
+                                } elseif ($last_node === $furthest_block) {
+                                    $bookmark = array_search($node, $this->a_formatting, true) + 1;
+                                }
+
+                                /* 7.5 If node has any children, perform a
+                                shallow clone of node, replace the entry for
+                                node in the list of active formatting elements
+                                with an entry for the clone, replace the entry
+                                for node in the stack of open elements with an
+                                entry for the clone, and let node be the clone. */
+                                if ($node->hasChildNodes()) {
+                                    $clone = $node->cloneNode();
+                                    $s_pos = array_search($node, $this->stack, true);
+                                    $a_pos = array_search($node, $this->a_formatting, true);
+
+                                    $this->stack[$s_pos] = $clone;
+                                    $this->a_formatting[$a_pos] = $clone;
+                                    $node = $clone;
+                                }
+
+                                /* 7.6 Insert last node into node, first removing
+                                it from its previous parent node if any. */
+                                if ($last_node->parentNode !== null) {
+                                    $last_node->parentNode->removeChild($last_node);
+                                }
+
+                                $node->appendChild($last_node);
+
+                                /* 7.7 Let last node be node. */
+                                $last_node = $node;
+                            }
+
+                            /* 8. Insert whatever last node ended up being in
+                            the previous step into the common ancestor node,
+                            first removing it from its previous parent node if
+                            any. */
+                            if ($last_node->parentNode !== null) {
+                                $last_node->parentNode->removeChild($last_node);
+                            }
+
+                            $common_ancestor->appendChild($last_node);
+
+                            /* 9. Perform a shallow clone of the formatting
+                            element. */
+                            $clone = $formatting_element->cloneNode();
+
+                            /* 10. Take all of the child nodes of the furthest
+                            block and append them to the clone created in the
+                            last step. */
+                            while ($furthest_block->hasChildNodes()) {
+                                $child = $furthest_block->firstChild;
+                                $furthest_block->removeChild($child);
+                                $clone->appendChild($child);
+                            }
+
+                            /* 11. Append that clone to the furthest block. */
+                            $furthest_block->appendChild($clone);
+
+                            /* 12. Remove the formatting element from the list
+                            of active formatting elements, and insert the clone
+                            into the list of active formatting elements at the
+                            position of the aforementioned bookmark. */
+                            $fe_af_pos = array_search($formatting_element, $this->a_formatting, true);
+                            unset($this->a_formatting[$fe_af_pos]);
+                            $this->a_formatting = array_merge($this->a_formatting);
+
+                            $af_part1 = array_slice($this->a_formatting, 0, $bookmark - 1);
+                            $af_part2 = array_slice($this->a_formatting, $bookmark, count($this->a_formatting));
+                            $this->a_formatting = array_merge($af_part1, array($clone), $af_part2);
+
+                            /* 13. Remove the formatting element from the stack
+                            of open elements, and insert the clone into the stack
+                            of open elements immediately after (i.e. in a more
+                            deeply nested position than) the position of the
+                            furthest block in that stack. */
+                            $fe_s_pos = array_search($formatting_element, $this->stack, true);
+                            $fb_s_pos = array_search($furthest_block, $this->stack, true);
+                            unset($this->stack[$fe_s_pos]);
+
+                            $s_part1 = array_slice($this->stack, 0, $fb_s_pos);
+                            $s_part2 = array_slice($this->stack, $fb_s_pos + 1, count($this->stack));
+                            $this->stack = array_merge($s_part1, array($clone), $s_part2);
+
+                            /* 14. Jump back to step 1 in this series of steps. */
+                            unset($formatting_element, $fe_af_pos, $fe_s_pos, $furthest_block);
+                        }
+                        break;
+
+                    /* An end tag token whose tag name is one of: "button",
+                    "marquee", "object" */
+                    case 'button':
+                    case 'marquee':
+                    case 'object':
+                        /* If the stack of open elements has an element in scope whose
+                        tag name matches the tag name of the token, then generate implied
+                        tags. */
+                        if ($this->elementInScope($token['name'])) {
+                            $this->generateImpliedEndTags();
+
+                            /* Now, if the current node is not an element with the same
+                            tag name as the token, then this is a parse error. */
+                            // k
+
+                            /* Now, if the stack of open elements has an element in scope
+                            whose tag name matches the tag name of the token, then pop
+                            elements from the stack until that element has been popped from
+                            the stack, and clear the list of active formatting elements up
+                            to the last marker. */
+                            for ($n = count($this->stack) - 1; $n >= 0; $n--) {
+                                if ($this->stack[$n]->nodeName === $token['name']) {
+                                    $n = -1;
+                                }
+
+                                array_pop($this->stack);
+                            }
+
+                            $marker = end(array_keys($this->a_formatting, self::MARKER, true));
+
+                            for ($n = count($this->a_formatting) - 1; $n > $marker; $n--) {
+                                array_pop($this->a_formatting);
+                            }
+                        }
+                        break;
+
+                    /* Or an end tag whose tag name is one of: "area", "basefont",
+                    "bgsound", "br", "embed", "hr", "iframe", "image", "img",
+                    "input", "isindex", "noembed", "noframes", "param", "select",
+                    "spacer", "table", "textarea", "wbr" */
+                    case 'area':
+                    case 'basefont':
+                    case 'bgsound':
+                    case 'br':
+                    case 'embed':
+                    case 'hr':
+                    case 'iframe':
+                    case 'image':
+                    case 'img':
+                    case 'input':
+                    case 'isindex':
+                    case 'noembed':
+                    case 'noframes':
+                    case 'param':
+                    case 'select':
+                    case 'spacer':
+                    case 'table':
+                    case 'textarea':
+                    case 'wbr':
+                        // Parse error. Ignore the token.
+                        break;
+
+                    /* An end tag token not covered by the previous entries */
+                    default:
+                        for ($n = count($this->stack) - 1; $n >= 0; $n--) {
+                            /* Initialise node to be the current node (the bottommost
+                            node of the stack). */
+                            $node = end($this->stack);
+
+                            /* If node has the same tag name as the end tag token,
+                            then: */
+                            if ($token['name'] === $node->nodeName) {
+                                /* Generate implied end tags. */
+                                $this->generateImpliedEndTags();
+
+                                /* If the tag name of the end tag token does not
+                                match the tag name of the current node, this is a
+                                parse error. */
+                                // k
+
+                                /* Pop all the nodes from the current node up to
+                                node, including node, then stop this algorithm. */
+                                for ($x = count($this->stack) - $n; $x >= $n; $x--) {
+                                    array_pop($this->stack);
+                                }
+
+                            } else {
+                                $category = $this->getElementCategory($node);
+
+                                if ($category !== self::SPECIAL && $category !== self::SCOPING) {
+                                    /* Otherwise, if node is in neither the formatting
+                                    category nor the phrasing category, then this is a
+                                    parse error. Stop this algorithm. The end tag token
+                                    is ignored. */
+                                    return false;
+                                }
+                            }
+                        }
+                        break;
+                }
+                break;
+        }
+    }
+
+    private function inTable($token)
+    {
+        $clear = array('html', 'table');
+
+        /* A character token that is one of one of U+0009 CHARACTER TABULATION,
+        U+000A LINE FEED (LF), U+000B LINE TABULATION, U+000C FORM FEED (FF),
+        or U+0020 SPACE */
+        if ($token['type'] === HTML5::CHARACTR &&
+            preg_match('/^[\t\n\x0b\x0c ]+$/', $token['data'])
+        ) {
+            /* Append the character to the current node. */
+            $text = $this->dom->createTextNode($token['data']);
+            end($this->stack)->appendChild($text);
+
+            /* A comment token */
+        } elseif ($token['type'] === HTML5::COMMENT) {
+            /* Append a Comment node to the current node with the data
+            attribute set to the data given in the comment token. */
+            $comment = $this->dom->createComment($token['data']);
+            end($this->stack)->appendChild($comment);
+
+            /* A start tag whose tag name is "caption" */
+        } elseif ($token['type'] === HTML5::STARTTAG &&
+            $token['name'] === 'caption'
+        ) {
+            /* Clear the stack back to a table context. */
+            $this->clearStackToTableContext($clear);
+
+            /* Insert a marker at the end of the list of active
+            formatting elements. */
+            $this->a_formatting[] = self::MARKER;
+
+            /* Insert an HTML element for the token, then switch the
+            insertion mode to "in caption". */
+            $this->insertElement($token);
+            $this->mode = self::IN_CAPTION;
+
+            /* A start tag whose tag name is "colgroup" */
+        } elseif ($token['type'] === HTML5::STARTTAG &&
+            $token['name'] === 'colgroup'
+        ) {
+            /* Clear the stack back to a table context. */
+            $this->clearStackToTableContext($clear);
+
+            /* Insert an HTML element for the token, then switch the
+            insertion mode to "in column group". */
+            $this->insertElement($token);
+            $this->mode = self::IN_CGROUP;
+
+            /* A start tag whose tag name is "col" */
+        } elseif ($token['type'] === HTML5::STARTTAG &&
+            $token['name'] === 'col'
+        ) {
+            $this->inTable(
+                array(
+                    'name' => 'colgroup',
+                    'type' => HTML5::STARTTAG,
+                    'attr' => array()
+                )
+            );
+
+            $this->inColumnGroup($token);
+
+            /* A start tag whose tag name is one of: "tbody", "tfoot", "thead" */
+        } elseif ($token['type'] === HTML5::STARTTAG && in_array(
+                $token['name'],
+                array('tbody', 'tfoot', 'thead')
+            )
+        ) {
+            /* Clear the stack back to a table context. */
+            $this->clearStackToTableContext($clear);
+
+            /* Insert an HTML element for the token, then switch the insertion
+            mode to "in table body". */
+            $this->insertElement($token);
+            $this->mode = self::IN_TBODY;
+
+            /* A start tag whose tag name is one of: "td", "th", "tr" */
+        } elseif ($token['type'] === HTML5::STARTTAG &&
+            in_array($token['name'], array('td', 'th', 'tr'))
+        ) {
+            /* Act as if a start tag token with the tag name "tbody" had been
+            seen, then reprocess the current token. */
+            $this->inTable(
+                array(
+                    'name' => 'tbody',
+                    'type' => HTML5::STARTTAG,
+                    'attr' => array()
+                )
+            );
+
+            return $this->inTableBody($token);
+
+            /* A start tag whose tag name is "table" */
+        } elseif ($token['type'] === HTML5::STARTTAG &&
+            $token['name'] === 'table'
+        ) {
+            /* Parse error. Act as if an end tag token with the tag name "table"
+            had been seen, then, if that token wasn't ignored, reprocess the
+            current token. */
+            $this->inTable(
+                array(
+                    'name' => 'table',
+                    'type' => HTML5::ENDTAG
+                )
+            );
+
+            return $this->mainPhase($token);
+
+            /* An end tag whose tag name is "table" */
+        } elseif ($token['type'] === HTML5::ENDTAG &&
+            $token['name'] === 'table'
+        ) {
+            /* If the stack of open elements does not have an element in table
+            scope with the same tag name as the token, this is a parse error.
+            Ignore the token. (innerHTML case) */
+            if (!$this->elementInScope($token['name'], true)) {
+                return false;
+
+                /* Otherwise: */
+            } else {
+                /* Generate implied end tags. */
+                $this->generateImpliedEndTags();
+
+                /* Now, if the current node is not a table element, then this
+                is a parse error. */
+                // w/e
+
+                /* Pop elements from this stack until a table element has been
+                popped from the stack. */
+                while (true) {
+                    $current = end($this->stack)->nodeName;
+                    array_pop($this->stack);
+
+                    if ($current === 'table') {
+                        break;
+                    }
+                }
+
+                /* Reset the insertion mode appropriately. */
+                $this->resetInsertionMode();
+            }
+
+            /* An end tag whose tag name is one of: "body", "caption", "col",
+            "colgroup", "html", "tbody", "td", "tfoot", "th", "thead", "tr" */
+        } elseif ($token['type'] === HTML5::ENDTAG && in_array(
+                $token['name'],
+                array(
+                    'body',
+                    'caption',
+                    'col',
+                    'colgroup',
+                    'html',
+                    'tbody',
+                    'td',
+                    'tfoot',
+                    'th',
+                    'thead',
+                    'tr'
+                )
+            )
+        ) {
+            // Parse error. Ignore the token.
+
+            /* Anything else */
+        } else {
+            /* Parse error. Process the token as if the insertion mode was "in
+            body", with the following exception: */
+
+            /* If the current node is a table, tbody, tfoot, thead, or tr
+            element, then, whenever a node would be inserted into the current
+            node, it must instead be inserted into the foster parent element. */
+            if (in_array(
+                end($this->stack)->nodeName,
+                array('table', 'tbody', 'tfoot', 'thead', 'tr')
+            )
+            ) {
+                /* The foster parent element is the parent element of the last
+                table element in the stack of open elements, if there is a
+                table element and it has such a parent element. If there is no
+                table element in the stack of open elements (innerHTML case),
+                then the foster parent element is the first element in the
+                stack of open elements (the html  element). Otherwise, if there
+                is a table element in the stack of open elements, but the last
+                table element in the stack of open elements has no parent, or
+                its parent node is not an element, then the foster parent
+                element is the element before the last table element in the
+                stack of open elements. */
+                for ($n = count($this->stack) - 1; $n >= 0; $n--) {
+                    if ($this->stack[$n]->nodeName === 'table') {
+                        $table = $this->stack[$n];
+                        break;
+                    }
+                }
+
+                if (isset($table) && $table->parentNode !== null) {
+                    $this->foster_parent = $table->parentNode;
+
+                } elseif (!isset($table)) {
+                    $this->foster_parent = $this->stack[0];
+
+                } elseif (isset($table) && ($table->parentNode === null ||
+                        $table->parentNode->nodeType !== XML_ELEMENT_NODE)
+                ) {
+                    $this->foster_parent = $this->stack[$n - 1];
+                }
+            }
+
+            $this->inBody($token);
+        }
+    }
+
+    private function inCaption($token)
+    {
+        /* An end tag whose tag name is "caption" */
+        if ($token['type'] === HTML5::ENDTAG && $token['name'] === 'caption') {
+            /* If the stack of open elements does not have an element in table
+            scope with the same tag name as the token, this is a parse error.
+            Ignore the token. (innerHTML case) */
+            if (!$this->elementInScope($token['name'], true)) {
+                // Ignore
+
+                /* Otherwise: */
+            } else {
+                /* Generate implied end tags. */
+                $this->generateImpliedEndTags();
+
+                /* Now, if the current node is not a caption element, then this
+                is a parse error. */
+                // w/e
+
+                /* Pop elements from this stack until a caption element has
+                been popped from the stack. */
+                while (true) {
+                    $node = end($this->stack)->nodeName;
+                    array_pop($this->stack);
+
+                    if ($node === 'caption') {
+                        break;
+                    }
+                }
+
+                /* Clear the list of active formatting elements up to the last
+                marker. */
+                $this->clearTheActiveFormattingElementsUpToTheLastMarker();
+
+                /* Switch the insertion mode to "in table". */
+                $this->mode = self::IN_TABLE;
+            }
+
+            /* A start tag whose tag name is one of: "caption", "col", "colgroup",
+            "tbody", "td", "tfoot", "th", "thead", "tr", or an end tag whose tag
+            name is "table" */
+        } elseif (($token['type'] === HTML5::STARTTAG && in_array(
+                    $token['name'],
+                    array(
+                        'caption',
+                        'col',
+                        'colgroup',
+                        'tbody',
+                        'td',
+                        'tfoot',
+                        'th',
+                        'thead',
+                        'tr'
+                    )
+                )) || ($token['type'] === HTML5::ENDTAG &&
+                $token['name'] === 'table')
+        ) {
+            /* Parse error. Act as if an end tag with the tag name "caption"
+            had been seen, then, if that token wasn't ignored, reprocess the
+            current token. */
+            $this->inCaption(
+                array(
+                    'name' => 'caption',
+                    'type' => HTML5::ENDTAG
+                )
+            );
+
+            return $this->inTable($token);
+
+            /* An end tag whose tag name is one of: "body", "col", "colgroup",
+            "html", "tbody", "td", "tfoot", "th", "thead", "tr" */
+        } elseif ($token['type'] === HTML5::ENDTAG && in_array(
+                $token['name'],
+                array(
+                    'body',
+                    'col',
+                    'colgroup',
+                    'html',
+                    'tbody',
+                    'tfoot',
+                    'th',
+                    'thead',
+                    'tr'
+                )
+            )
+        ) {
+            // Parse error. Ignore the token.
+
+            /* Anything else */
+        } else {
+            /* Process the token as if the insertion mode was "in body". */
+            $this->inBody($token);
+        }
+    }
+
+    private function inColumnGroup($token)
+    {
+        /* A character token that is one of one of U+0009 CHARACTER TABULATION,
+        U+000A LINE FEED (LF), U+000B LINE TABULATION, U+000C FORM FEED (FF),
+        or U+0020 SPACE */
+        if ($token['type'] === HTML5::CHARACTR &&
+            preg_match('/^[\t\n\x0b\x0c ]+$/', $token['data'])
+        ) {
+            /* Append the character to the current node. */
+            $text = $this->dom->createTextNode($token['data']);
+            end($this->stack)->appendChild($text);
+
+            /* A comment token */
+        } elseif ($token['type'] === HTML5::COMMENT) {
+            /* Append a Comment node to the current node with the data
+            attribute set to the data given in the comment token. */
+            $comment = $this->dom->createComment($token['data']);
+            end($this->stack)->appendChild($comment);
+
+            /* A start tag whose tag name is "col" */
+        } elseif ($token['type'] === HTML5::STARTTAG && $token['name'] === 'col') {
+            /* Insert a col element for the token. Immediately pop the current
+            node off the stack of open elements. */
+            $this->insertElement($token);
+            array_pop($this->stack);
+
+            /* An end tag whose tag name is "colgroup" */
+        } elseif ($token['type'] === HTML5::ENDTAG &&
+            $token['name'] === 'colgroup'
+        ) {
+            /* If the current node is the root html element, then this is a
+            parse error, ignore the token. (innerHTML case) */
+            if (end($this->stack)->nodeName === 'html') {
+                // Ignore
+
+                /* Otherwise, pop the current node (which will be a colgroup
+                element) from the stack of open elements. Switch the insertion
+                mode to "in table". */
+            } else {
+                array_pop($this->stack);
+                $this->mode = self::IN_TABLE;
+            }
+
+            /* An end tag whose tag name is "col" */
+        } elseif ($token['type'] === HTML5::ENDTAG && $token['name'] === 'col') {
+            /* Parse error. Ignore the token. */
+
+            /* Anything else */
+        } else {
+            /* Act as if an end tag with the tag name "colgroup" had been seen,
+            and then, if that token wasn't ignored, reprocess the current token. */
+            $this->inColumnGroup(
+                array(
+                    'name' => 'colgroup',
+                    'type' => HTML5::ENDTAG
+                )
+            );
+
+            return $this->inTable($token);
+        }
+    }
+
+    private function inTableBody($token)
+    {
+        $clear = array('tbody', 'tfoot', 'thead', 'html');
+
+        /* A start tag whose tag name is "tr" */
+        if ($token['type'] === HTML5::STARTTAG && $token['name'] === 'tr') {
+            /* Clear the stack back to a table body context. */
+            $this->clearStackToTableContext($clear);
+
+            /* Insert a tr element for the token, then switch the insertion
+            mode to "in row". */
+            $this->insertElement($token);
+            $this->mode = self::IN_ROW;
+
+            /* A start tag whose tag name is one of: "th", "td" */
+        } elseif ($token['type'] === HTML5::STARTTAG &&
+            ($token['name'] === 'th' || $token['name'] === 'td')
+        ) {
+            /* Parse error. Act as if a start tag with the tag name "tr" had
+            been seen, then reprocess the current token. */
+            $this->inTableBody(
+                array(
+                    'name' => 'tr',
+                    'type' => HTML5::STARTTAG,
+                    'attr' => array()
+                )
+            );
+
+            return $this->inRow($token);
+
+            /* An end tag whose tag name is one of: "tbody", "tfoot", "thead" */
+        } elseif ($token['type'] === HTML5::ENDTAG &&
+            in_array($token['name'], array('tbody', 'tfoot', 'thead'))
+        ) {
+            /* If the stack of open elements does not have an element in table
+            scope with the same tag name as the token, this is a parse error.
+            Ignore the token. */
+            if (!$this->elementInScope($token['name'], true)) {
+                // Ignore
+
+                /* Otherwise: */
+            } else {
+                /* Clear the stack back to a table body context. */
+                $this->clearStackToTableContext($clear);
+
+                /* Pop the current node from the stack of open elements. Switch
+                the insertion mode to "in table". */
+                array_pop($this->stack);
+                $this->mode = self::IN_TABLE;
+            }
+
+            /* A start tag whose tag name is one of: "caption", "col", "colgroup",
+            "tbody", "tfoot", "thead", or an end tag whose tag name is "table" */
+        } elseif (($token['type'] === HTML5::STARTTAG && in_array(
+                    $token['name'],
+                    array('caption', 'col', 'colgroup', 'tbody', 'tfoor', 'thead')
+                )) ||
+            ($token['type'] === HTML5::STARTTAG && $token['name'] === 'table')
+        ) {
+            /* If the stack of open elements does not have a tbody, thead, or
+            tfoot element in table scope, this is a parse error. Ignore the
+            token. (innerHTML case) */
+            if (!$this->elementInScope(array('tbody', 'thead', 'tfoot'), true)) {
+                // Ignore.
+
+                /* Otherwise: */
+            } else {
+                /* Clear the stack back to a table body context. */
+                $this->clearStackToTableContext($clear);
+
+                /* Act as if an end tag with the same tag name as the current
+                node ("tbody", "tfoot", or "thead") had been seen, then
+                reprocess the current token. */
+                $this->inTableBody(
+                    array(
+                        'name' => end($this->stack)->nodeName,
+                        'type' => HTML5::ENDTAG
+                    )
+                );
+
+                return $this->mainPhase($token);
+            }
+
+            /* An end tag whose tag name is one of: "body", "caption", "col",
+            "colgroup", "html", "td", "th", "tr" */
+        } elseif ($token['type'] === HTML5::ENDTAG && in_array(
+                $token['name'],
+                array('body', 'caption', 'col', 'colgroup', 'html', 'td', 'th', 'tr')
+            )
+        ) {
+            /* Parse error. Ignore the token. */
+
+            /* Anything else */
+        } else {
+            /* Process the token as if the insertion mode was "in table". */
+            $this->inTable($token);
+        }
+    }
+
+    private function inRow($token)
+    {
+        $clear = array('tr', 'html');
+
+        /* A start tag whose tag name is one of: "th", "td" */
+        if ($token['type'] === HTML5::STARTTAG &&
+            ($token['name'] === 'th' || $token['name'] === 'td')
+        ) {
+            /* Clear the stack back to a table row context. */
+            $this->clearStackToTableContext($clear);
+
+            /* Insert an HTML element for the token, then switch the insertion
+            mode to "in cell". */
+            $this->insertElement($token);
+            $this->mode = self::IN_CELL;
+
+            /* Insert a marker at the end of the list of active formatting
+            elements. */
+            $this->a_formatting[] = self::MARKER;
+
+            /* An end tag whose tag name is "tr" */
+        } elseif ($token['type'] === HTML5::ENDTAG && $token['name'] === 'tr') {
+            /* If the stack of open elements does not have an element in table
+            scope with the same tag name as the token, this is a parse error.
+            Ignore the token. (innerHTML case) */
+            if (!$this->elementInScope($token['name'], true)) {
+                // Ignore.
+
+                /* Otherwise: */
+            } else {
+                /* Clear the stack back to a table row context. */
+                $this->clearStackToTableContext($clear);
+
+                /* Pop the current node (which will be a tr element) from the
+                stack of open elements. Switch the insertion mode to "in table
+                body". */
+                array_pop($this->stack);
+                $this->mode = self::IN_TBODY;
+            }
+
+            /* A start tag whose tag name is one of: "caption", "col", "colgroup",
+            "tbody", "tfoot", "thead", "tr" or an end tag whose tag name is "table" */
+        } elseif ($token['type'] === HTML5::STARTTAG && in_array(
+                $token['name'],
+                array('caption', 'col', 'colgroup', 'tbody', 'tfoot', 'thead', 'tr')
+            )
+        ) {
+            /* Act as if an end tag with the tag name "tr" had been seen, then,
+            if that token wasn't ignored, reprocess the current token. */
+            $this->inRow(
+                array(
+                    'name' => 'tr',
+                    'type' => HTML5::ENDTAG
+                )
+            );
+
+            return $this->inCell($token);
+
+            /* An end tag whose tag name is one of: "tbody", "tfoot", "thead" */
+        } elseif ($token['type'] === HTML5::ENDTAG &&
+            in_array($token['name'], array('tbody', 'tfoot', 'thead'))
+        ) {
+            /* If the stack of open elements does not have an element in table
+            scope with the same tag name as the token, this is a parse error.
+            Ignore the token. */
+            if (!$this->elementInScope($token['name'], true)) {
+                // Ignore.
+
+                /* Otherwise: */
+            } else {
+                /* Otherwise, act as if an end tag with the tag name "tr" had
+                been seen, then reprocess the current token. */
+                $this->inRow(
+                    array(
+                        'name' => 'tr',
+                        'type' => HTML5::ENDTAG
+                    )
+                );
+
+                return $this->inCell($token);
+            }
+
+            /* An end tag whose tag name is one of: "body", "caption", "col",
+            "colgroup", "html", "td", "th" */
+        } elseif ($token['type'] === HTML5::ENDTAG && in_array(
+                $token['name'],
+                array('body', 'caption', 'col', 'colgroup', 'html', 'td', 'th', 'tr')
+            )
+        ) {
+            /* Parse error. Ignore the token. */
+
+            /* Anything else */
+        } else {
+            /* Process the token as if the insertion mode was "in table". */
+            $this->inTable($token);
+        }
+    }
+
+    private function inCell($token)
+    {
+        /* An end tag whose tag name is one of: "td", "th" */
+        if ($token['type'] === HTML5::ENDTAG &&
+            ($token['name'] === 'td' || $token['name'] === 'th')
+        ) {
+            /* If the stack of open elements does not have an element in table
+            scope with the same tag name as that of the token, then this is a
+            parse error and the token must be ignored. */
+            if (!$this->elementInScope($token['name'], true)) {
+                // Ignore.
+
+                /* Otherwise: */
+            } else {
+                /* Generate implied end tags, except for elements with the same
+                tag name as the token. */
+                $this->generateImpliedEndTags(array($token['name']));
+
+                /* Now, if the current node is not an element with the same tag
+                name as the token, then this is a parse error. */
+                // k
+
+                /* Pop elements from this stack until an element with the same
+                tag name as the token has been popped from the stack. */
+                while (true) {
+                    $node = end($this->stack)->nodeName;
+                    array_pop($this->stack);
+
+                    if ($node === $token['name']) {
+                        break;
+                    }
+                }
+
+                /* Clear the list of active formatting elements up to the last
+                marker. */
+                $this->clearTheActiveFormattingElementsUpToTheLastMarker();
+
+                /* Switch the insertion mode to "in row". (The current node
+                will be a tr element at this point.) */
+                $this->mode = self::IN_ROW;
+            }
+
+            /* A start tag whose tag name is one of: "caption", "col", "colgroup",
+            "tbody", "td", "tfoot", "th", "thead", "tr" */
+        } elseif ($token['type'] === HTML5::STARTTAG && in_array(
+                $token['name'],
+                array(
+                    'caption',
+                    'col',
+                    'colgroup',
+                    'tbody',
+                    'td',
+                    'tfoot',
+                    'th',
+                    'thead',
+                    'tr'
+                )
+            )
+        ) {
+            /* If the stack of open elements does not have a td or th element
+            in table scope, then this is a parse error; ignore the token.
+            (innerHTML case) */
+            if (!$this->elementInScope(array('td', 'th'), true)) {
+                // Ignore.
+
+                /* Otherwise, close the cell (see below) and reprocess the current
+                token. */
+            } else {
+                $this->closeCell();
+                return $this->inRow($token);
+            }
+
+            /* A start tag whose tag name is one of: "caption", "col", "colgroup",
+            "tbody", "td", "tfoot", "th", "thead", "tr" */
+        } elseif ($token['type'] === HTML5::STARTTAG && in_array(
+                $token['name'],
+                array(
+                    'caption',
+                    'col',
+                    'colgroup',
+                    'tbody',
+                    'td',
+                    'tfoot',
+                    'th',
+                    'thead',
+                    'tr'
+                )
+            )
+        ) {
+            /* If the stack of open elements does not have a td or th element
+            in table scope, then this is a parse error; ignore the token.
+            (innerHTML case) */
+            if (!$this->elementInScope(array('td', 'th'), true)) {
+                // Ignore.
+
+                /* Otherwise, close the cell (see below) and reprocess the current
+                token. */
+            } else {
+                $this->closeCell();
+                return $this->inRow($token);
+            }
+
+            /* An end tag whose tag name is one of: "body", "caption", "col",
+            "colgroup", "html" */
+        } elseif ($token['type'] === HTML5::ENDTAG && in_array(
+                $token['name'],
+                array('body', 'caption', 'col', 'colgroup', 'html')
+            )
+        ) {
+            /* Parse error. Ignore the token. */
+
+            /* An end tag whose tag name is one of: "table", "tbody", "tfoot",
+            "thead", "tr" */
+        } elseif ($token['type'] === HTML5::ENDTAG && in_array(
+                $token['name'],
+                array('table', 'tbody', 'tfoot', 'thead', 'tr')
+            )
+        ) {
+            /* If the stack of open elements does not have an element in table
+            scope with the same tag name as that of the token (which can only
+            happen for "tbody", "tfoot" and "thead", or, in the innerHTML case),
+            then this is a parse error and the token must be ignored. */
+            if (!$this->elementInScope($token['name'], true)) {
+                // Ignore.
+
+                /* Otherwise, close the cell (see below) and reprocess the current
+                token. */
+            } else {
+                $this->closeCell();
+                return $this->inRow($token);
+            }
+
+            /* Anything else */
+        } else {
+            /* Process the token as if the insertion mode was "in body". */
+            $this->inBody($token);
+        }
+    }
+
+    private function inSelect($token)
+    {
+        /* Handle the token as follows: */
+
+        /* A character token */
+        if ($token['type'] === HTML5::CHARACTR) {
+            /* Append the token's character to the current node. */
+            $this->insertText($token['data']);
+
+            /* A comment token */
+        } elseif ($token['type'] === HTML5::COMMENT) {
+            /* Append a Comment node to the current node with the data
+            attribute set to the data given in the comment token. */
+            $this->insertComment($token['data']);
+
+            /* A start tag token whose tag name is "option" */
+        } elseif ($token['type'] === HTML5::STARTTAG &&
+            $token['name'] === 'option'
+        ) {
+            /* If the current node is an option element, act as if an end tag
+            with the tag name "option" had been seen. */
+            if (end($this->stack)->nodeName === 'option') {
+                $this->inSelect(
+                    array(
+                        'name' => 'option',
+                        'type' => HTML5::ENDTAG
+                    )
+                );
+            }
+
+            /* Insert an HTML element for the token. */
+            $this->insertElement($token);
+
+            /* A start tag token whose tag name is "optgroup" */
+        } elseif ($token['type'] === HTML5::STARTTAG &&
+            $token['name'] === 'optgroup'
+        ) {
+            /* If the current node is an option element, act as if an end tag
+            with the tag name "option" had been seen. */
+            if (end($this->stack)->nodeName === 'option') {
+                $this->inSelect(
+                    array(
+                        'name' => 'option',
+                        'type' => HTML5::ENDTAG
+                    )
+                );
+            }
+
+            /* If the current node is an optgroup element, act as if an end tag
+            with the tag name "optgroup" had been seen. */
+            if (end($this->stack)->nodeName === 'optgroup') {
+                $this->inSelect(
+                    array(
+                        'name' => 'optgroup',
+                        'type' => HTML5::ENDTAG
+                    )
+                );
+            }
+
+            /* Insert an HTML element for the token. */
+            $this->insertElement($token);
+
+            /* An end tag token whose tag name is "optgroup" */
+        } elseif ($token['type'] === HTML5::ENDTAG &&
+            $token['name'] === 'optgroup'
+        ) {
+            /* First, if the current node is an option element, and the node
+            immediately before it in the stack of open elements is an optgroup
+            element, then act as if an end tag with the tag name "option" had
+            been seen. */
+            $elements_in_stack = count($this->stack);
+
+            if ($this->stack[$elements_in_stack - 1]->nodeName === 'option' &&
+                $this->stack[$elements_in_stack - 2]->nodeName === 'optgroup'
+            ) {
+                $this->inSelect(
+                    array(
+                        'name' => 'option',
+                        'type' => HTML5::ENDTAG
+                    )
+                );
+            }
+
+            /* If the current node is an optgroup element, then pop that node
+            from the stack of open elements. Otherwise, this is a parse error,
+            ignore the token. */
+            if ($this->stack[$elements_in_stack - 1] === 'optgroup') {
+                array_pop($this->stack);
+            }
+
+            /* An end tag token whose tag name is "option" */
+        } elseif ($token['type'] === HTML5::ENDTAG &&
+            $token['name'] === 'option'
+        ) {
+            /* If the current node is an option element, then pop that node
+            from the stack of open elements. Otherwise, this is a parse error,
+            ignore the token. */
+            if (end($this->stack)->nodeName === 'option') {
+                array_pop($this->stack);
+            }
+
+            /* An end tag whose tag name is "select" */
+        } elseif ($token['type'] === HTML5::ENDTAG &&
+            $token['name'] === 'select'
+        ) {
+            /* If the stack of open elements does not have an element in table
+            scope with the same tag name as the token, this is a parse error.
+            Ignore the token. (innerHTML case) */
+            if (!$this->elementInScope($token['name'], true)) {
+                // w/e
+
+                /* Otherwise: */
+            } else {
+                /* Pop elements from the stack of open elements until a select
+                element has been popped from the stack. */
+                while (true) {
+                    $current = end($this->stack)->nodeName;
+                    array_pop($this->stack);
+
+                    if ($current === 'select') {
+                        break;
+                    }
+                }
+
+                /* Reset the insertion mode appropriately. */
+                $this->resetInsertionMode();
+            }
+
+            /* A start tag whose tag name is "select" */
+        } elseif ($token['name'] === 'select' &&
+            $token['type'] === HTML5::STARTTAG
+        ) {
+            /* Parse error. Act as if the token had been an end tag with the
+            tag name "select" instead. */
+            $this->inSelect(
+                array(
+                    'name' => 'select',
+                    'type' => HTML5::ENDTAG
+                )
+            );
+
+            /* An end tag whose tag name is one of: "caption", "table", "tbody",
+            "tfoot", "thead", "tr", "td", "th" */
+        } elseif (in_array(
+                $token['name'],
+                array(
+                    'caption',
+                    'table',
+                    'tbody',
+                    'tfoot',
+                    'thead',
+                    'tr',
+                    'td',
+                    'th'
+                )
+            ) && $token['type'] === HTML5::ENDTAG
+        ) {
+            /* Parse error. */
+            // w/e
+
+            /* If the stack of open elements has an element in table scope with
+            the same tag name as that of the token, then act as if an end tag
+            with the tag name "select" had been seen, and reprocess the token.
+            Otherwise, ignore the token. */
+            if ($this->elementInScope($token['name'], true)) {
+                $this->inSelect(
+                    array(
+                        'name' => 'select',
+                        'type' => HTML5::ENDTAG
+                    )
+                );
+
+                $this->mainPhase($token);
+            }
+
+            /* Anything else */
+        } else {
+            /* Parse error. Ignore the token. */
+        }
+    }
+
+    private function afterBody($token)
+    {
+        /* Handle the token as follows: */
+
+        /* A character token that is one of one of U+0009 CHARACTER TABULATION,
+        U+000A LINE FEED (LF), U+000B LINE TABULATION, U+000C FORM FEED (FF),
+        or U+0020 SPACE */
+        if ($token['type'] === HTML5::CHARACTR &&
+            preg_match('/^[\t\n\x0b\x0c ]+$/', $token['data'])
+        ) {
+            /* Process the token as it would be processed if the insertion mode
+            was "in body". */
+            $this->inBody($token);
+
+            /* A comment token */
+        } elseif ($token['type'] === HTML5::COMMENT) {
+            /* Append a Comment node to the first element in the stack of open
+            elements (the html element), with the data attribute set to the
+            data given in the comment token. */
+            $comment = $this->dom->createComment($token['data']);
+            $this->stack[0]->appendChild($comment);
+
+            /* An end tag with the tag name "html" */
+        } elseif ($token['type'] === HTML5::ENDTAG && $token['name'] === 'html') {
+            /* If the parser was originally created in order to handle the
+            setting of an element's innerHTML attribute, this is a parse error;
+            ignore the token. (The element will be an html element in this
+            case.) (innerHTML case) */
+
+            /* Otherwise, switch to the trailing end phase. */
+            $this->phase = self::END_PHASE;
+
+            /* Anything else */
+        } else {
+            /* Parse error. Set the insertion mode to "in body" and reprocess
+            the token. */
+            $this->mode = self::IN_BODY;
+            return $this->inBody($token);
+        }
+    }
+
+    private function inFrameset($token)
+    {
+        /* Handle the token as follows: */
+
+        /* A character token that is one of one of U+0009 CHARACTER TABULATION,
+        U+000A LINE FEED (LF), U+000B LINE TABULATION, U+000C FORM FEED (FF),
+        U+000D CARRIAGE RETURN (CR), or U+0020 SPACE */
+        if ($token['type'] === HTML5::CHARACTR &&
+            preg_match('/^[\t\n\x0b\x0c ]+$/', $token['data'])
+        ) {
+            /* Append the character to the current node. */
+            $this->insertText($token['data']);
+
+            /* A comment token */
+        } elseif ($token['type'] === HTML5::COMMENT) {
+            /* Append a Comment node to the current node with the data
+            attribute set to the data given in the comment token. */
+            $this->insertComment($token['data']);
+
+            /* A start tag with the tag name "frameset" */
+        } elseif ($token['name'] === 'frameset' &&
+            $token['type'] === HTML5::STARTTAG
+        ) {
+            $this->insertElement($token);
+
+            /* An end tag with the tag name "frameset" */
+        } elseif ($token['name'] === 'frameset' &&
+            $token['type'] === HTML5::ENDTAG
+        ) {
+            /* If the current node is the root html element, then this is a
+            parse error; ignore the token. (innerHTML case) */
+            if (end($this->stack)->nodeName === 'html') {
+                // Ignore
+
+            } else {
+                /* Otherwise, pop the current node from the stack of open
+                elements. */
+                array_pop($this->stack);
+
+                /* If the parser was not originally created in order to handle
+                the setting of an element's innerHTML attribute (innerHTML case),
+                and the current node is no longer a frameset element, then change
+                the insertion mode to "after frameset". */
+                $this->mode = self::AFTR_FRAME;
+            }
+
+            /* A start tag with the tag name "frame" */
+        } elseif ($token['name'] === 'frame' &&
+            $token['type'] === HTML5::STARTTAG
+        ) {
+            /* Insert an HTML element for the token. */
+            $this->insertElement($token);
+
+            /* Immediately pop the current node off the stack of open elements. */
+            array_pop($this->stack);
+
+            /* A start tag with the tag name "noframes" */
+        } elseif ($token['name'] === 'noframes' &&
+            $token['type'] === HTML5::STARTTAG
+        ) {
+            /* Process the token as if the insertion mode had been "in body". */
+            $this->inBody($token);
+
+            /* Anything else */
+        } else {
+            /* Parse error. Ignore the token. */
+        }
+    }
+
+    private function afterFrameset($token)
+    {
+        /* Handle the token as follows: */
+
+        /* A character token that is one of one of U+0009 CHARACTER TABULATION,
+        U+000A LINE FEED (LF), U+000B LINE TABULATION, U+000C FORM FEED (FF),
+        U+000D CARRIAGE RETURN (CR), or U+0020 SPACE */
+        if ($token['type'] === HTML5::CHARACTR &&
+            preg_match('/^[\t\n\x0b\x0c ]+$/', $token['data'])
+        ) {
+            /* Append the character to the current node. */
+            $this->insertText($token['data']);
+
+            /* A comment token */
+        } elseif ($token['type'] === HTML5::COMMENT) {
+            /* Append a Comment node to the current node with the data
+            attribute set to the data given in the comment token. */
+            $this->insertComment($token['data']);
+
+            /* An end tag with the tag name "html" */
+        } elseif ($token['name'] === 'html' &&
+            $token['type'] === HTML5::ENDTAG
+        ) {
+            /* Switch to the trailing end phase. */
+            $this->phase = self::END_PHASE;
+
+            /* A start tag with the tag name "noframes" */
+        } elseif ($token['name'] === 'noframes' &&
+            $token['type'] === HTML5::STARTTAG
+        ) {
+            /* Process the token as if the insertion mode had been "in body". */
+            $this->inBody($token);
+
+            /* Anything else */
+        } else {
+            /* Parse error. Ignore the token. */
+        }
+    }
+
+    private function trailingEndPhase($token)
+    {
+        /* After the main phase, as each token is emitted from the tokenisation
+        stage, it must be processed as described in this section. */
+
+        /* A DOCTYPE token */
+        if ($token['type'] === HTML5::DOCTYPE) {
+            // Parse error. Ignore the token.
+
+            /* A comment token */
+        } elseif ($token['type'] === HTML5::COMMENT) {
+            /* Append a Comment node to the Document object with the data
+            attribute set to the data given in the comment token. */
+            $comment = $this->dom->createComment($token['data']);
+            $this->dom->appendChild($comment);
+
+            /* A character token that is one of one of U+0009 CHARACTER TABULATION,
+            U+000A LINE FEED (LF), U+000B LINE TABULATION, U+000C FORM FEED (FF),
+            or U+0020 SPACE */
+        } elseif ($token['type'] === HTML5::CHARACTR &&
+            preg_match('/^[\t\n\x0b\x0c ]+$/', $token['data'])
+        ) {
+            /* Process the token as it would be processed in the main phase. */
+            $this->mainPhase($token);
+
+            /* A character token that is not one of U+0009 CHARACTER TABULATION,
+            U+000A LINE FEED (LF), U+000B LINE TABULATION, U+000C FORM FEED (FF),
+            or U+0020 SPACE. Or a start tag token. Or an end tag token. */
+        } elseif (($token['type'] === HTML5::CHARACTR &&
+                preg_match('/^[\t\n\x0b\x0c ]+$/', $token['data'])) ||
+            $token['type'] === HTML5::STARTTAG || $token['type'] === HTML5::ENDTAG
+        ) {
+            /* Parse error. Switch back to the main phase and reprocess the
+            token. */
+            $this->phase = self::MAIN_PHASE;
+            return $this->mainPhase($token);
+
+            /* An end-of-file token */
+        } elseif ($token['type'] === HTML5::EOF) {
+            /* OMG DONE!! */
+        }
+    }
+
+    private function insertElement($token, $append = true, $check = false)
+    {
+        // Proprietary workaround for libxml2's limitations with tag names
+        if ($check) {
+            // Slightly modified HTML5 tag-name modification,
+            // removing anything that's not an ASCII letter, digit, or hyphen
+            $token['name'] = preg_replace('/[^a-z0-9-]/i', '', $token['name']);
+            // Remove leading hyphens and numbers
+            $token['name'] = ltrim($token['name'], '-0..9');
+            // In theory, this should ever be needed, but just in case
+            if ($token['name'] === '') {
+                $token['name'] = 'span';
+            } // arbitrary generic choice
+        }
+
+        $el = $this->dom->createElement($token['name']);
+
+        foreach ($token['attr'] as $attr) {
+            if (!$el->hasAttribute($attr['name'])) {
+                $el->setAttribute($attr['name'], $attr['value']);
+            }
+        }
+
+        $this->appendToRealParent($el);
+        $this->stack[] = $el;
+
+        return $el;
+    }
+
+    private function insertText($data)
+    {
+        $text = $this->dom->createTextNode($data);
+        $this->appendToRealParent($text);
+    }
+
+    private function insertComment($data)
+    {
+        $comment = $this->dom->createComment($data);
+        $this->appendToRealParent($comment);
+    }
+
+    private function appendToRealParent($node)
+    {
+        if ($this->foster_parent === null) {
+            end($this->stack)->appendChild($node);
+
+        } elseif ($this->foster_parent !== null) {
+            /* If the foster parent element is the parent element of the
+            last table element in the stack of open elements, then the new
+            node must be inserted immediately before the last table element
+            in the stack of open elements in the foster parent element;
+            otherwise, the new node must be appended to the foster parent
+            element. */
+            for ($n = count($this->stack) - 1; $n >= 0; $n--) {
+                if ($this->stack[$n]->nodeName === 'table' &&
+                    $this->stack[$n]->parentNode !== null
+                ) {
+                    $table = $this->stack[$n];
+                    break;
+                }
+            }
+
+            if (isset($table) && $this->foster_parent->isSameNode($table->parentNode)) {
+                $this->foster_parent->insertBefore($node, $table);
+            } else {
+                $this->foster_parent->appendChild($node);
+            }
+
+            $this->foster_parent = null;
+        }
+    }
+
+    private function elementInScope($el, $table = false)
+    {
+        if (is_array($el)) {
+            foreach ($el as $element) {
+                if ($this->elementInScope($element, $table)) {
+                    return true;
+                }
+            }
+
+            return false;
+        }
+
+        $leng = count($this->stack);
+
+        for ($n = 0; $n < $leng; $n++) {
+            /* 1. Initialise node to be the current node (the bottommost node of
+            the stack). */
+            $node = $this->stack[$leng - 1 - $n];
+
+            if ($node->tagName === $el) {
+                /* 2. If node is the target node, terminate in a match state. */
+                return true;
+
+            } elseif ($node->tagName === 'table') {
+                /* 3. Otherwise, if node is a table element, terminate in a failure
+                state. */
+                return false;
+
+            } elseif ($table === true && in_array(
+                    $node->tagName,
+                    array(
+                        'caption',
+                        'td',
+                        'th',
+                        'button',
+                        'marquee',
+                        'object'
+                    )
+                )
+            ) {
+                /* 4. Otherwise, if the algorithm is the "has an element in scope"
+                variant (rather than the "has an element in table scope" variant),
+                and node is one of the following, terminate in a failure state. */
+                return false;
+
+            } elseif ($node === $node->ownerDocument->documentElement) {
+                /* 5. Otherwise, if node is an html element (root element), terminate
+                in a failure state. (This can only happen if the node is the topmost
+                node of the    stack of open elements, and prevents the next step from
+                being invoked if there are no more elements in the stack.) */
+                return false;
+            }
+
+            /* Otherwise, set node to the previous entry in the stack of open
+            elements and return to step 2. (This will never fail, since the loop
+            will always terminate in the previous step if the top of the stack
+            is reached.) */
+        }
+    }
+
+    private function reconstructActiveFormattingElements()
+    {
+        /* 1. If there are no entries in the list of active formatting elements,
+        then there is nothing to reconstruct; stop this algorithm. */
+        $formatting_elements = count($this->a_formatting);
+
+        if ($formatting_elements === 0) {
+            return false;
+        }
+
+        /* 3. Let entry be the last (most recently added) element in the list
+        of active formatting elements. */
+        $entry = end($this->a_formatting);
+
+        /* 2. If the last (most recently added) entry in the list of active
+        formatting elements is a marker, or if it is an element that is in the
+        stack of open elements, then there is nothing to reconstruct; stop this
+        algorithm. */
+        if ($entry === self::MARKER || in_array($entry, $this->stack, true)) {
+            return false;
+        }
+
+        for ($a = $formatting_elements - 1; $a >= 0; true) {
+            /* 4. If there are no entries before entry in the list of active
+            formatting elements, then jump to step 8. */
+            if ($a === 0) {
+                $step_seven = false;
+                break;
+            }
+
+            /* 5. Let entry be the entry one earlier than entry in the list of
+            active formatting elements. */
+            $a--;
+            $entry = $this->a_formatting[$a];
+
+            /* 6. If entry is neither a marker nor an element that is also in
+            thetack of open elements, go to step 4. */
+            if ($entry === self::MARKER || in_array($entry, $this->stack, true)) {
+                break;
+            }
+        }
+
+        while (true) {
+            /* 7. Let entry be the element one later than entry in the list of
+            active formatting elements. */
+            if (isset($step_seven) && $step_seven === true) {
+                $a++;
+                $entry = $this->a_formatting[$a];
+            }
+
+            /* 8. Perform a shallow clone of the element entry to obtain clone. */
+            $clone = $entry->cloneNode();
+
+            /* 9. Append clone to the current node and push it onto the stack
+            of open elements  so that it is the new current node. */
+            end($this->stack)->appendChild($clone);
+            $this->stack[] = $clone;
+
+            /* 10. Replace the entry for entry in the list with an entry for
+            clone. */
+            $this->a_formatting[$a] = $clone;
+
+            /* 11. If the entry for clone in the list of active formatting
+            elements is not the last entry in the list, return to step 7. */
+            if (end($this->a_formatting) !== $clone) {
+                $step_seven = true;
+            } else {
+                break;
+            }
+        }
+    }
+
+    private function clearTheActiveFormattingElementsUpToTheLastMarker()
+    {
+        /* When the steps below require the UA to clear the list of active
+        formatting elements up to the last marker, the UA must perform the
+        following steps: */
+
+        while (true) {
+            /* 1. Let entry be the last (most recently added) entry in the list
+            of active formatting elements. */
+            $entry = end($this->a_formatting);
+
+            /* 2. Remove entry from the list of active formatting elements. */
+            array_pop($this->a_formatting);
+
+            /* 3. If entry was a marker, then stop the algorithm at this point.
+            The list has been cleared up to the last marker. */
+            if ($entry === self::MARKER) {
+                break;
+            }
+        }
+    }
+
+    private function generateImpliedEndTags($exclude = array())
+    {
+        /* When the steps below require the UA to generate implied end tags,
+        then, if the current node is a dd element, a dt element, an li element,
+        a p element, a td element, a th  element, or a tr element, the UA must
+        act as if an end tag with the respective tag name had been seen and
+        then generate implied end tags again. */
+        $node = end($this->stack);
+        $elements = array_diff(array('dd', 'dt', 'li', 'p', 'td', 'th', 'tr'), $exclude);
+
+        while (in_array(end($this->stack)->nodeName, $elements)) {
+            array_pop($this->stack);
+        }
+    }
+
+    private function getElementCategory($node)
+    {
+        $name = $node->tagName;
+        if (in_array($name, $this->special)) {
+            return self::SPECIAL;
+        } elseif (in_array($name, $this->scoping)) {
+            return self::SCOPING;
+        } elseif (in_array($name, $this->formatting)) {
+            return self::FORMATTING;
+        } else {
+            return self::PHRASING;
+        }
+    }
+
+    private function clearStackToTableContext($elements)
+    {
+        /* When the steps above require the UA to clear the stack back to a
+        table context, it means that the UA must, while the current node is not
+        a table element or an html element, pop elements from the stack of open
+        elements. If this causes any elements to be popped from the stack, then
+        this is a parse error. */
+        while (true) {
+            $node = end($this->stack)->nodeName;
+
+            if (in_array($node, $elements)) {
+                break;
+            } else {
+                array_pop($this->stack);
+            }
+        }
+    }
+
+    private function resetInsertionMode()
+    {
+        /* 1. Let last be false. */
+        $last = false;
+        $leng = count($this->stack);
+
+        for ($n = $leng - 1; $n >= 0; $n--) {
+            /* 2. Let node be the last node in the stack of open elements. */
+            $node = $this->stack[$n];
+
+            /* 3. If node is the first node in the stack of open elements, then
+            set last to true. If the element whose innerHTML  attribute is being
+            set is neither a td  element nor a th element, then set node to the
+            element whose innerHTML  attribute is being set. (innerHTML  case) */
+            if ($this->stack[0]->isSameNode($node)) {
+                $last = true;
+            }
+
+            /* 4. If node is a select element, then switch the insertion mode to
+            "in select" and abort these steps. (innerHTML case) */
+            if ($node->nodeName === 'select') {
+                $this->mode = self::IN_SELECT;
+                break;
+
+                /* 5. If node is a td or th element, then switch the insertion mode
+                to "in cell" and abort these steps. */
+            } elseif ($node->nodeName === 'td' || $node->nodeName === 'th') {
+                $this->mode = self::IN_CELL;
+                break;
+
+                /* 6. If node is a tr element, then switch the insertion mode to
+                "in    row" and abort these steps. */
+            } elseif ($node->nodeName === 'tr') {
+                $this->mode = self::IN_ROW;
+                break;
+
+                /* 7. If node is a tbody, thead, or tfoot element, then switch the
+                insertion mode to "in table body" and abort these steps. */
+            } elseif (in_array($node->nodeName, array('tbody', 'thead', 'tfoot'))) {
+                $this->mode = self::IN_TBODY;
+                break;
+
+                /* 8. If node is a caption element, then switch the insertion mode
+                to "in caption" and abort these steps. */
+            } elseif ($node->nodeName === 'caption') {
+                $this->mode = self::IN_CAPTION;
+                break;
+
+                /* 9. If node is a colgroup element, then switch the insertion mode
+                to "in column group" and abort these steps. (innerHTML case) */
+            } elseif ($node->nodeName === 'colgroup') {
+                $this->mode = self::IN_CGROUP;
+                break;
+
+                /* 10. If node is a table element, then switch the insertion mode
+                to "in table" and abort these steps. */
+            } elseif ($node->nodeName === 'table') {
+                $this->mode = self::IN_TABLE;
+                break;
+
+                /* 11. If node is a head element, then switch the insertion mode
+                to "in body" ("in body"! not "in head"!) and abort these steps.
+                (innerHTML case) */
+            } elseif ($node->nodeName === 'head') {
+                $this->mode = self::IN_BODY;
+                break;
+
+                /* 12. If node is a body element, then switch the insertion mode to
+                "in body" and abort these steps. */
+            } elseif ($node->nodeName === 'body') {
+                $this->mode = self::IN_BODY;
+                break;
+
+                /* 13. If node is a frameset element, then switch the insertion
+                mode to "in frameset" and abort these steps. (innerHTML case) */
+            } elseif ($node->nodeName === 'frameset') {
+                $this->mode = self::IN_FRAME;
+                break;
+
+                /* 14. If node is an html element, then: if the head element
+                pointer is null, switch the insertion mode to "before head",
+                otherwise, switch the insertion mode to "after head". In either
+                case, abort these steps. (innerHTML case) */
+            } elseif ($node->nodeName === 'html') {
+                $this->mode = ($this->head_pointer === null)
+                    ? self::BEFOR_HEAD
+                    : self::AFTER_HEAD;
+
+                break;
+
+                /* 15. If last is true, then set the insertion mode to "in body"
+                and    abort these steps. (innerHTML case) */
+            } elseif ($last) {
+                $this->mode = self::IN_BODY;
+                break;
+            }
+        }
+    }
+
+    private function closeCell()
+    {
+        /* If the stack of open elements has a td or th element in table scope,
+        then act as if an end tag token with that tag name had been seen. */
+        foreach (array('td', 'th') as $cell) {
+            if ($this->elementInScope($cell, true)) {
+                $this->inCell(
+                    array(
+                        'name' => $cell,
+                        'type' => HTML5::ENDTAG
+                    )
+                );
+
+                break;
+            }
+        }
+    }
+
+    public function save()
+    {
+        return $this->dom;
+    }
+}
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Printer.php b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Printer.php
new file mode 100644
index 0000000..16acd41
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Printer.php
@@ -0,0 +1,218 @@
+<?php
+
+// OUT OF DATE, NEEDS UPDATING!
+// USE XMLWRITER!
+
+class HTMLPurifier_Printer
+{
+
+    /**
+     * For HTML generation convenience funcs.
+     * @type HTMLPurifier_Generator
+     */
+    protected $generator;
+
+    /**
+     * For easy access.
+     * @type HTMLPurifier_Config
+     */
+    protected $config;
+
+    /**
+     * Initialize $generator.
+     */
+    public function __construct()
+    {
+    }
+
+    /**
+     * Give generator necessary configuration if possible
+     * @param HTMLPurifier_Config $config
+     */
+    public function prepareGenerator($config)
+    {
+        $all = $config->getAll();
+        $context = new HTMLPurifier_Context();
+        $this->generator = new HTMLPurifier_Generator($config, $context);
+    }
+
+    /**
+     * Main function that renders object or aspect of that object
+     * @note Parameters vary depending on printer
+     */
+    // function render() {}
+
+    /**
+     * Returns a start tag
+     * @param string $tag Tag name
+     * @param array $attr Attribute array
+     * @return string
+     */
+    protected function start($tag, $attr = array())
+    {
+        return $this->generator->generateFromToken(
+            new HTMLPurifier_Token_Start($tag, $attr ? $attr : array())
+        );
+    }
+
+    /**
+     * Returns an end tag
+     * @param string $tag Tag name
+     * @return string
+     */
+    protected function end($tag)
+    {
+        return $this->generator->generateFromToken(
+            new HTMLPurifier_Token_End($tag)
+        );
+    }
+
+    /**
+     * Prints a complete element with content inside
+     * @param string $tag Tag name
+     * @param string $contents Element contents
+     * @param array $attr Tag attributes
+     * @param bool $escape whether or not to escape contents
+     * @return string
+     */
+    protected function element($tag, $contents, $attr = array(), $escape = true)
+    {
+        return $this->start($tag, $attr) .
+            ($escape ? $this->escape($contents) : $contents) .
+            $this->end($tag);
+    }
+
+    /**
+     * @param string $tag
+     * @param array $attr
+     * @return string
+     */
+    protected function elementEmpty($tag, $attr = array())
+    {
+        return $this->generator->generateFromToken(
+            new HTMLPurifier_Token_Empty($tag, $attr)
+        );
+    }
+
+    /**
+     * @param string $text
+     * @return string
+     */
+    protected function text($text)
+    {
+        return $this->generator->generateFromToken(
+            new HTMLPurifier_Token_Text($text)
+        );
+    }
+
+    /**
+     * Prints a simple key/value row in a table.
+     * @param string $name Key
+     * @param mixed $value Value
+     * @return string
+     */
+    protected function row($name, $value)
+    {
+        if (is_bool($value)) {
+            $value = $value ? 'On' : 'Off';
+        }
+        return
+            $this->start('tr') . "\n" .
+            $this->element('th', $name) . "\n" .
+            $this->element('td', $value) . "\n" .
+            $this->end('tr');
+    }
+
+    /**
+     * Escapes a string for HTML output.
+     * @param string $string String to escape
+     * @return string
+     */
+    protected function escape($string)
+    {
+        $string = HTMLPurifier_Encoder::cleanUTF8($string);
+        $string = htmlspecialchars($string, ENT_COMPAT, 'UTF-8');
+        return $string;
+    }
+
+    /**
+     * Takes a list of strings and turns them into a single list
+     * @param string[] $array List of strings
+     * @param bool $polite Bool whether or not to add an end before the last
+     * @return string
+     */
+    protected function listify($array, $polite = false)
+    {
+        if (empty($array)) {
+            return 'None';
+        }
+        $ret = '';
+        $i = count($array);
+        foreach ($array as $value) {
+            $i--;
+            $ret .= $value;
+            if ($i > 0 && !($polite && $i == 1)) {
+                $ret .= ', ';
+            }
+            if ($polite && $i == 1) {
+                $ret .= 'and ';
+            }
+        }
+        return $ret;
+    }
+
+    /**
+     * Retrieves the class of an object without prefixes, as well as metadata
+     * @param object $obj Object to determine class of
+     * @param string $sec_prefix Further prefix to remove
+     * @return string
+     */
+    protected function getClass($obj, $sec_prefix = '')
+    {
+        static $five = null;
+        if ($five === null) {
+            $five = version_compare(PHP_VERSION, '5', '>=');
+        }
+        $prefix = 'HTMLPurifier_' . $sec_prefix;
+        if (!$five) {
+            $prefix = strtolower($prefix);
+        }
+        $class = str_replace($prefix, '', get_class($obj));
+        $lclass = strtolower($class);
+        $class .= '(';
+        switch ($lclass) {
+            case 'enum':
+                $values = array();
+                foreach ($obj->valid_values as $value => $bool) {
+                    $values[] = $value;
+                }
+                $class .= implode(', ', $values);
+                break;
+            case 'css_composite':
+                $values = array();
+                foreach ($obj->defs as $def) {
+                    $values[] = $this->getClass($def, $sec_prefix);
+                }
+                $class .= implode(', ', $values);
+                break;
+            case 'css_multiple':
+                $class .= $this->getClass($obj->single, $sec_prefix) . ', ';
+                $class .= $obj->max;
+                break;
+            case 'css_denyelementdecorator':
+                $class .= $this->getClass($obj->def, $sec_prefix) . ', ';
+                $class .= $obj->element;
+                break;
+            case 'css_importantdecorator':
+                $class .= $this->getClass($obj->def, $sec_prefix);
+                if ($obj->allow) {
+                    $class .= ', !important';
+                }
+                break;
+        }
+        $class .= ')';
+        return $class;
+    }
+}
+
+// vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Printer/CSSDefinition.php b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Printer/CSSDefinition.php
new file mode 100644
index 0000000..afc8c18
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Printer/CSSDefinition.php
@@ -0,0 +1,44 @@
+<?php
+
+class HTMLPurifier_Printer_CSSDefinition extends HTMLPurifier_Printer
+{
+    /**
+     * @type HTMLPurifier_CSSDefinition
+     */
+    protected $def;
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @return string
+     */
+    public function render($config)
+    {
+        $this->def = $config->getCSSDefinition();
+        $ret = '';
+
+        $ret .= $this->start('div', array('class' => 'HTMLPurifier_Printer'));
+        $ret .= $this->start('table');
+
+        $ret .= $this->element('caption', 'Properties ($info)');
+
+        $ret .= $this->start('thead');
+        $ret .= $this->start('tr');
+        $ret .= $this->element('th', 'Property', array('class' => 'heavy'));
+        $ret .= $this->element('th', 'Definition', array('class' => 'heavy', 'style' => 'width:auto;'));
+        $ret .= $this->end('tr');
+        $ret .= $this->end('thead');
+
+        ksort($this->def->info);
+        foreach ($this->def->info as $property => $obj) {
+            $name = $this->getClass($obj, 'AttrDef_');
+            $ret .= $this->row($property, $name);
+        }
+
+        $ret .= $this->end('table');
+        $ret .= $this->end('div');
+
+        return $ret;
+    }
+}
+
+// vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Printer/ConfigForm.css b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Printer/ConfigForm.css
new file mode 100644
index 0000000..7af30fc
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Printer/ConfigForm.css
@@ -0,0 +1,10 @@
+
+.hp-config {}
+
+.hp-config tbody th {text-align:right; padding-right:0.5em;}
+.hp-config thead, .hp-config .namespace {background:#3C578C; color:#FFF;}
+.hp-config .namespace th {text-align:center;}
+.hp-config .verbose {display:none;}
+.hp-config .controls {text-align:center;}
+
+/* vim: et sw=4 sts=4 */
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Printer/ConfigForm.js b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Printer/ConfigForm.js
new file mode 100644
index 0000000..83e0655
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Printer/ConfigForm.js
@@ -0,0 +1,5 @@
+function toggleWriteability(id_of_patient, checked) {
+    document.getElementById(id_of_patient).disabled = checked;
+}
+
+// vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Printer/ConfigForm.php b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Printer/ConfigForm.php
new file mode 100644
index 0000000..8897002
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Printer/ConfigForm.php
@@ -0,0 +1,451 @@
+<?php
+
+/**
+ * @todo Rewrite to use Interchange objects
+ */
+class HTMLPurifier_Printer_ConfigForm extends HTMLPurifier_Printer
+{
+
+    /**
+     * Printers for specific fields.
+     * @type HTMLPurifier_Printer[]
+     */
+    protected $fields = array();
+
+    /**
+     * Documentation URL, can have fragment tagged on end.
+     * @type string
+     */
+    protected $docURL;
+
+    /**
+     * Name of form element to stuff config in.
+     * @type string
+     */
+    protected $name;
+
+    /**
+     * Whether or not to compress directive names, clipping them off
+     * after a certain amount of letters. False to disable or integer letters
+     * before clipping.
+     * @type bool
+     */
+    protected $compress = false;
+
+    /**
+     * @param string $name Form element name for directives to be stuffed into
+     * @param string $doc_url String documentation URL, will have fragment tagged on
+     * @param bool $compress Integer max length before compressing a directive name, set to false to turn off
+     */
+    public function __construct(
+        $name,
+        $doc_url = null,
+        $compress = false
+    ) {
+        parent::__construct();
+        $this->docURL = $doc_url;
+        $this->name = $name;
+        $this->compress = $compress;
+        // initialize sub-printers
+        $this->fields[0] = new HTMLPurifier_Printer_ConfigForm_default();
+        $this->fields[HTMLPurifier_VarParser::C_BOOL] = new HTMLPurifier_Printer_ConfigForm_bool();
+    }
+
+    /**
+     * Sets default column and row size for textareas in sub-printers
+     * @param $cols Integer columns of textarea, null to use default
+     * @param $rows Integer rows of textarea, null to use default
+     */
+    public function setTextareaDimensions($cols = null, $rows = null)
+    {
+        if ($cols) {
+            $this->fields['default']->cols = $cols;
+        }
+        if ($rows) {
+            $this->fields['default']->rows = $rows;
+        }
+    }
+
+    /**
+     * Retrieves styling, in case it is not accessible by webserver
+     */
+    public static function getCSS()
+    {
+        return file_get_contents(HTMLPURIFIER_PREFIX . '/HTMLPurifier/Printer/ConfigForm.css');
+    }
+
+    /**
+     * Retrieves JavaScript, in case it is not accessible by webserver
+     */
+    public static function getJavaScript()
+    {
+        return file_get_contents(HTMLPURIFIER_PREFIX . '/HTMLPurifier/Printer/ConfigForm.js');
+    }
+
+    /**
+     * Returns HTML output for a configuration form
+     * @param HTMLPurifier_Config|array $config Configuration object of current form state, or an array
+     *        where [0] has an HTML namespace and [1] is being rendered.
+     * @param array|bool $allowed Optional namespace(s) and directives to restrict form to.
+     * @param bool $render_controls
+     * @return string
+     */
+    public function render($config, $allowed = true, $render_controls = true)
+    {
+        if (is_array($config) && isset($config[0])) {
+            $gen_config = $config[0];
+            $config = $config[1];
+        } else {
+            $gen_config = $config;
+        }
+
+        $this->config = $config;
+        $this->genConfig = $gen_config;
+        $this->prepareGenerator($gen_config);
+
+        $allowed = HTMLPurifier_Config::getAllowedDirectivesForForm($allowed, $config->def);
+        $all = array();
+        foreach ($allowed as $key) {
+            list($ns, $directive) = $key;
+            $all[$ns][$directive] = $config->get($ns . '.' . $directive);
+        }
+
+        $ret = '';
+        $ret .= $this->start('table', array('class' => 'hp-config'));
+        $ret .= $this->start('thead');
+        $ret .= $this->start('tr');
+        $ret .= $this->element('th', 'Directive', array('class' => 'hp-directive'));
+        $ret .= $this->element('th', 'Value', array('class' => 'hp-value'));
+        $ret .= $this->end('tr');
+        $ret .= $this->end('thead');
+        foreach ($all as $ns => $directives) {
+            $ret .= $this->renderNamespace($ns, $directives);
+        }
+        if ($render_controls) {
+            $ret .= $this->start('tbody');
+            $ret .= $this->start('tr');
+            $ret .= $this->start('td', array('colspan' => 2, 'class' => 'controls'));
+            $ret .= $this->elementEmpty('input', array('type' => 'submit', 'value' => 'Submit'));
+            $ret .= '[<a href="?">Reset</a>]';
+            $ret .= $this->end('td');
+            $ret .= $this->end('tr');
+            $ret .= $this->end('tbody');
+        }
+        $ret .= $this->end('table');
+        return $ret;
+    }
+
+    /**
+     * Renders a single namespace
+     * @param $ns String namespace name
+     * @param array $directives array of directives to values
+     * @return string
+     */
+    protected function renderNamespace($ns, $directives)
+    {
+        $ret = '';
+        $ret .= $this->start('tbody', array('class' => 'namespace'));
+        $ret .= $this->start('tr');
+        $ret .= $this->element('th', $ns, array('colspan' => 2));
+        $ret .= $this->end('tr');
+        $ret .= $this->end('tbody');
+        $ret .= $this->start('tbody');
+        foreach ($directives as $directive => $value) {
+            $ret .= $this->start('tr');
+            $ret .= $this->start('th');
+            if ($this->docURL) {
+                $url = str_replace('%s', urlencode("$ns.$directive"), $this->docURL);
+                $ret .= $this->start('a', array('href' => $url));
+            }
+            $attr = array('for' => "{$this->name}:$ns.$directive");
+
+            // crop directive name if it's too long
+            if (!$this->compress || (strlen($directive) < $this->compress)) {
+                $directive_disp = $directive;
+            } else {
+                $directive_disp = substr($directive, 0, $this->compress - 2) . '...';
+                $attr['title'] = $directive;
+            }
+
+            $ret .= $this->element(
+                'label',
+                $directive_disp,
+                // component printers must create an element with this id
+                $attr
+            );
+            if ($this->docURL) {
+                $ret .= $this->end('a');
+            }
+            $ret .= $this->end('th');
+
+            $ret .= $this->start('td');
+            $def = $this->config->def->info["$ns.$directive"];
+            if (is_int($def)) {
+                $allow_null = $def < 0;
+                $type = abs($def);
+            } else {
+                $type = $def->type;
+                $allow_null = isset($def->allow_null);
+            }
+            if (!isset($this->fields[$type])) {
+                $type = 0;
+            } // default
+            $type_obj = $this->fields[$type];
+            if ($allow_null) {
+                $type_obj = new HTMLPurifier_Printer_ConfigForm_NullDecorator($type_obj);
+            }
+            $ret .= $type_obj->render($ns, $directive, $value, $this->name, array($this->genConfig, $this->config));
+            $ret .= $this->end('td');
+            $ret .= $this->end('tr');
+        }
+        $ret .= $this->end('tbody');
+        return $ret;
+    }
+
+}
+
+/**
+ * Printer decorator for directives that accept null
+ */
+class HTMLPurifier_Printer_ConfigForm_NullDecorator extends HTMLPurifier_Printer
+{
+    /**
+     * Printer being decorated
+     * @type HTMLPurifier_Printer
+     */
+    protected $obj;
+
+    /**
+     * @param HTMLPurifier_Printer $obj Printer to decorate
+     */
+    public function __construct($obj)
+    {
+        parent::__construct();
+        $this->obj = $obj;
+    }
+
+    /**
+     * @param string $ns
+     * @param string $directive
+     * @param string $value
+     * @param string $name
+     * @param HTMLPurifier_Config|array $config
+     * @return string
+     */
+    public function render($ns, $directive, $value, $name, $config)
+    {
+        if (is_array($config) && isset($config[0])) {
+            $gen_config = $config[0];
+            $config = $config[1];
+        } else {
+            $gen_config = $config;
+        }
+        $this->prepareGenerator($gen_config);
+
+        $ret = '';
+        $ret .= $this->start('label', array('for' => "$name:Null_$ns.$directive"));
+        $ret .= $this->element('span', "$ns.$directive:", array('class' => 'verbose'));
+        $ret .= $this->text(' Null/Disabled');
+        $ret .= $this->end('label');
+        $attr = array(
+            'type' => 'checkbox',
+            'value' => '1',
+            'class' => 'null-toggle',
+            'name' => "$name" . "[Null_$ns.$directive]",
+            'id' => "$name:Null_$ns.$directive",
+            'onclick' => "toggleWriteability('$name:$ns.$directive',checked)" // INLINE JAVASCRIPT!!!!
+        );
+        if ($this->obj instanceof HTMLPurifier_Printer_ConfigForm_bool) {
+            // modify inline javascript slightly
+            $attr['onclick'] =
+                "toggleWriteability('$name:Yes_$ns.$directive',checked);" .
+                "toggleWriteability('$name:No_$ns.$directive',checked)";
+        }
+        if ($value === null) {
+            $attr['checked'] = 'checked';
+        }
+        $ret .= $this->elementEmpty('input', $attr);
+        $ret .= $this->text(' or ');
+        $ret .= $this->elementEmpty('br');
+        $ret .= $this->obj->render($ns, $directive, $value, $name, array($gen_config, $config));
+        return $ret;
+    }
+}
+
+/**
+ * Swiss-army knife configuration form field printer
+ */
+class HTMLPurifier_Printer_ConfigForm_default extends HTMLPurifier_Printer
+{
+    /**
+     * @type int
+     */
+    public $cols = 18;
+
+    /**
+     * @type int
+     */
+    public $rows = 5;
+
+    /**
+     * @param string $ns
+     * @param string $directive
+     * @param string $value
+     * @param string $name
+     * @param HTMLPurifier_Config|array $config
+     * @return string
+     */
+    public function render($ns, $directive, $value, $name, $config)
+    {
+        if (is_array($config) && isset($config[0])) {
+            $gen_config = $config[0];
+            $config = $config[1];
+        } else {
+            $gen_config = $config;
+        }
+        $this->prepareGenerator($gen_config);
+        // this should probably be split up a little
+        $ret = '';
+        $def = $config->def->info["$ns.$directive"];
+        if (is_int($def)) {
+            $type = abs($def);
+        } else {
+            $type = $def->type;
+        }
+        if (is_array($value)) {
+            switch ($type) {
+                case HTMLPurifier_VarParser::LOOKUP:
+                    $array = $value;
+                    $value = array();
+                    foreach ($array as $val => $b) {
+                        $value[] = $val;
+                    }
+                    //TODO does this need a break?
+                case HTMLPurifier_VarParser::ALIST:
+                    $value = implode(PHP_EOL, $value);
+                    break;
+                case HTMLPurifier_VarParser::HASH:
+                    $nvalue = '';
+                    foreach ($value as $i => $v) {
+                        if (is_array($v)) {
+                            // HACK
+                            $v = implode(";", $v);
+                        }
+                        $nvalue .= "$i:$v" . PHP_EOL;
+                    }
+                    $value = $nvalue;
+                    break;
+                default:
+                    $value = '';
+            }
+        }
+        if ($type === HTMLPurifier_VarParser::C_MIXED) {
+            return 'Not supported';
+            $value = serialize($value);
+        }
+        $attr = array(
+            'name' => "$name" . "[$ns.$directive]",
+            'id' => "$name:$ns.$directive"
+        );
+        if ($value === null) {
+            $attr['disabled'] = 'disabled';
+        }
+        if (isset($def->allowed)) {
+            $ret .= $this->start('select', $attr);
+            foreach ($def->allowed as $val => $b) {
+                $attr = array();
+                if ($value == $val) {
+                    $attr['selected'] = 'selected';
+                }
+                $ret .= $this->element('option', $val, $attr);
+            }
+            $ret .= $this->end('select');
+        } elseif ($type === HTMLPurifier_VarParser::TEXT ||
+                $type === HTMLPurifier_VarParser::ITEXT ||
+                $type === HTMLPurifier_VarParser::ALIST ||
+                $type === HTMLPurifier_VarParser::HASH ||
+                $type === HTMLPurifier_VarParser::LOOKUP) {
+            $attr['cols'] = $this->cols;
+            $attr['rows'] = $this->rows;
+            $ret .= $this->start('textarea', $attr);
+            $ret .= $this->text($value);
+            $ret .= $this->end('textarea');
+        } else {
+            $attr['value'] = $value;
+            $attr['type'] = 'text';
+            $ret .= $this->elementEmpty('input', $attr);
+        }
+        return $ret;
+    }
+}
+
+/**
+ * Bool form field printer
+ */
+class HTMLPurifier_Printer_ConfigForm_bool extends HTMLPurifier_Printer
+{
+    /**
+     * @param string $ns
+     * @param string $directive
+     * @param string $value
+     * @param string $name
+     * @param HTMLPurifier_Config|array $config
+     * @return string
+     */
+    public function render($ns, $directive, $value, $name, $config)
+    {
+        if (is_array($config) && isset($config[0])) {
+            $gen_config = $config[0];
+            $config = $config[1];
+        } else {
+            $gen_config = $config;
+        }
+        $this->prepareGenerator($gen_config);
+        $ret = '';
+        $ret .= $this->start('div', array('id' => "$name:$ns.$directive"));
+
+        $ret .= $this->start('label', array('for' => "$name:Yes_$ns.$directive"));
+        $ret .= $this->element('span', "$ns.$directive:", array('class' => 'verbose'));
+        $ret .= $this->text(' Yes');
+        $ret .= $this->end('label');
+
+        $attr = array(
+            'type' => 'radio',
+            'name' => "$name" . "[$ns.$directive]",
+            'id' => "$name:Yes_$ns.$directive",
+            'value' => '1'
+        );
+        if ($value === true) {
+            $attr['checked'] = 'checked';
+        }
+        if ($value === null) {
+            $attr['disabled'] = 'disabled';
+        }
+        $ret .= $this->elementEmpty('input', $attr);
+
+        $ret .= $this->start('label', array('for' => "$name:No_$ns.$directive"));
+        $ret .= $this->element('span', "$ns.$directive:", array('class' => 'verbose'));
+        $ret .= $this->text(' No');
+        $ret .= $this->end('label');
+
+        $attr = array(
+            'type' => 'radio',
+            'name' => "$name" . "[$ns.$directive]",
+            'id' => "$name:No_$ns.$directive",
+            'value' => '0'
+        );
+        if ($value === false) {
+            $attr['checked'] = 'checked';
+        }
+        if ($value === null) {
+            $attr['disabled'] = 'disabled';
+        }
+        $ret .= $this->elementEmpty('input', $attr);
+
+        $ret .= $this->end('div');
+
+        return $ret;
+    }
+}
+
+// vim: et sw=4 sts=4
diff --git a/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Printer/HTMLDefinition.php b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Printer/HTMLDefinition.php
new file mode 100644
index 0000000..679d19b
--- /dev/null
+++ b/hesk/inc/htmlpurifier/standalone/HTMLPurifier/Printer/HTMLDefinition.php
@@ -0,0 +1,324 @@
+<?php
+
+class HTMLPurifier_Printer_HTMLDefinition extends HTMLPurifier_Printer
+{
+
+    /**
+     * @type HTMLPurifier_HTMLDefinition, for easy access
+     */
+    protected $def;
+
+    /**
+     * @param HTMLPurifier_Config $config
+     * @return string
+     */
+    public function render($config)
+    {
+        $ret = '';
+        $this->config =& $config;
+
+        $this->def = $config->getHTMLDefinition();
+
+        $ret .= $this->start('div', array('class' => 'HTMLPurifier_Printer'));
+
+        $ret .= $this->renderDoctype();
+        $ret .= $this->renderEnvironment();
+        $ret .= $this->renderContentSets();
+        $ret .= $this->renderInfo();
+
+        $ret .= $this->end('div');
+
+        return $ret;
+    }
+
+    /**
+     * Renders the Doctype table
+     * @return string
+     */
+    protected function renderDoctype()
+    {
+        $doctype = $this->def->doctype;
+        $ret = '';
+        $ret .= $this->start('table');
+        $ret .= $this->element('caption', 'Doctype');
+        $ret .= $this->row('Name', $doctype->name);
+        $ret .= $this->row('XML', $doctype->xml ? 'Yes' : 'No');
+        $ret .= $this->row('Default Modules', implode($doctype->modules, ', '));
+        $ret .= $this->row('Default Tidy Modules', implode($doctype->tidyModules, ', '));
+        $ret .= $this->end('table');
+        return $ret;
+    }
+
+
+    /**
+     * Renders environment table, which is miscellaneous info
+     * @return string
+     */
+    protected function renderEnvironment()
+    {
+        $def = $this->def;
+
+        $ret = '';
+
+        $ret .= $this->start('table');
+        $ret .= $this->element('caption', 'Environment');
+
+        $ret .= $this->row('Parent of fragment', $def->info_parent);
+        $ret .= $this->renderChildren($def->info_parent_def->child);
+        $ret .= $this->row('Block wrap name', $def->info_block_wrapper);
+
+        $ret .= $this->start('tr');
+        $ret .= $this->element('th', 'Global attributes');
+        $ret .= $this->element('td', $this->listifyAttr($def->info_global_attr), null, 0);
+        $ret .= $this->end('tr');
+
+        $ret .= $this->start('tr');
+        $ret .= $this->element('th', 'Tag transforms');
+        $list = array();
+        foreach ($def->info_tag_transform as $old => $new) {
+            $new = $this->getClass($new, 'TagTransform_');
+            $list[] = "<$old> with $new";
+        }
+        $ret .= $this->element('td', $this->listify($list));
+        $ret .= $this->end('tr');
+
+        $ret .= $this->start('tr');
+        $ret .= $this->element('th', 'Pre-AttrTransform');
+        $ret .= $this->element('td', $this->listifyObjectList($def->info_attr_transform_pre));
+        $ret .= $this->end('tr');
+
+        $ret .= $this->start('tr');
+        $ret .= $this->element('th', 'Post-AttrTransform');
+        $ret .= $this->element('td', $this->listifyObjectList($def->info_attr_transform_post));
+        $ret .= $this->end('tr');
+
+        $ret .= $this->end('table');
+        return $ret;
+    }
+
+    /**
+     * Renders the Content Sets table
+     * @return string
+     */
+    protected function renderContentSets()
+    {
+        $ret = '';
+        $ret .= $this->start('table');
+        $ret .= $this->element('caption', 'Content Sets');
+        foreach ($this->def->info_content_sets as $name => $lookup) {
+            $ret .= $this->heavyHeader($name);
+            $ret .= $this->start('tr');
+            $ret .= $this->element('td', $this->listifyTagLookup($lookup));
+            $ret .= $this->end('tr');
+        }
+        $ret .= $this->end('table');
+        return $ret;
+    }
+
+    /**
+     * Renders the Elements ($info) table
+     * @return string
+     */
+    protected function renderInfo()
+    {
+        $ret = '';
+        $ret .= $this->start('table');
+        $ret .= $this->element('caption', 'Elements ($info)');
+        ksort($this->def->info);
+        $ret .= $this->heavyHeader('Allowed tags', 2);
+        $ret .= $this->start('tr');
+        $ret .= $this->element('td', $this->listifyTagLookup($this->def->info), array('colspan' => 2));
+        $ret .= $this->end('tr');
+        foreach ($this->def->info as $name => $def) {
+            $ret .= $this->start('tr');
+            $ret .= $this->element('th', "<$name>", array('class' => 'heavy', 'colspan' => 2));
+            $ret .= $this->end('tr');
+            $ret .= $this->start('tr');
+            $ret .= $this->element('th', 'Inline content');
+            $ret .= $this->element('td', $def->descendants_are_inline ? 'Yes' : 'No');
+            $ret .= $this->end('tr');
+            if (!empty($def->excludes)) {
+                $ret .= $this->start('tr');
+                $ret .= $this->element('th', 'Excludes');
+                $ret .= $this->element('td', $this->listifyTagLookup($def->excludes));
+                $ret .= $this->end('tr');
+            }
+            if (!empty($def->attr_transform_pre)) {
+                $ret .= $this->start('tr');
+                $ret .= $this->element('th', 'Pre-AttrTransform');
+                $ret .= $this->element('td', $this->listifyObjectList($def->attr_transform_pre));
+                $ret .= $this->end('tr');
+            }
+            if (!empty($def->attr_transform_post)) {
+                $ret .= $this->start('tr');
+                $ret .= $this->element('th', 'Post-AttrTransform');
+                $ret .= $this->element('td', $this->listifyObjectList($def->attr_transform_post));
+                $ret .= $this->end('tr');
+            }
+            if (!empty($def->auto_close)) {
+                $ret .= $this->start('tr');
+                $ret .= $this->element('th', 'Auto closed by');
+                $ret .= $this->element('td', $this->listifyTagLookup($def->auto_close));
+                $ret .= $this->end('tr');
+            }
+            $ret .= $this->start('tr');
+            $ret .= $this->element('th', 'Allowed attributes');
+            $ret .= $this->element('td', $this->listifyAttr($def->attr), array(), 0);
+            $ret .= $this->end('tr');
+
+            if (!empty($def->required_attr)) {
+                $ret .= $this->row('Required attributes', $this->listify($def->required_attr));
+            }
+
+            $ret .= $this->renderChildren($def->child);
+        }
+        $ret .= $this->end('table');
+        return $ret;
+    }
+
+    /**
+     * Renders a row describing the allowed children of an element
+     * @param HTMLPurifier_ChildDef $def HTMLPurifier_ChildDef of pertinent element
+     * @return string
+     */
+    protected function renderChildren($def)
+    {
+        $context = new HTMLPurifier_Context();
+        $ret = '';
+        $ret .= $this->start('tr');
+        $elements = array();
+        $attr = array();
+        if (isset($def->elements)) {
+            if ($def->type == 'strictblockquote') {
+                $def->validateChildren(array(), $this->config, $context);
+            }
+            $elements = $def->elements;
+        }
+        if ($def->type == 'chameleon') {
+            $attr['rowspan'] = 2;
+        } elseif ($def->type == 'empty') {
+            $elements = array();
+        } elseif ($def->type == 'table') {
+            $elements = array_flip(
+                array(
+                    'col',
+                    'caption',
+                    'colgroup',
+                    'thead',
+                    'tfoot',
+                    'tbody',
+                    'tr'
+                )
+            );
+        }
+        $ret .= $this->element('th', 'Allowed children', $attr);
+
+        if ($def->type == 'chameleon') {
+
+            $ret .= $this->element(
+                'td',
+                '<em>Block</em>: ' .
+                $this->escape($this->listifyTagLookup($def->block->elements)),
+                null,
+                0
+            );
+            $ret .= $this->end('tr');
+            $ret .= $this->start('tr');
+            $ret .= $this->element(
+                'td',
+                '<em>Inline</em>: ' .
+                $this->escape($this->listifyTagLookup($def->inline->elements)),
+                null,
+                0
+            );
+
+        } elseif ($def->type == 'custom') {
+
+            $ret .= $this->element(
+                'td',
+                '<em>' . ucfirst($def->type) . '</em>: ' .
+                $def->dtd_regex
+            );
+
+        } else {
+            $ret .= $this->element(
+                'td',
+                '<em>' . ucfirst($def->type) . '</em>: ' .
+                $this->escape($this->listifyTagLookup($elements)),
+                null,
+                0
+            );
+        }
+        $ret .= $this->end('tr');
+        return $ret;
+    }
+
+    /**
+     * Listifies a tag lookup table.
+     * @param array $array Tag lookup array in form of array('tagname' => true)
+     * @return string
+     */
+    protected function listifyTagLookup($array)
+    {
+        ksort($array);
+        $list = array();
+        foreach ($array as $name => $discard) {
+            if ($name !== '#PCDATA' && !isset($this->def->info[$name])) {
+                continue;
+            }
+            $list[] = $name;
+        }
+        return $this->listify($list);
+    }
+
+    /**
+     * Listifies a list of objects by retrieving class names and internal state
+     * @param array $array List of objects
+     * @return string
+     * @todo Also add information about internal state
+     */
+    protected function listifyObjectList($array)
+    {
+        ksort($array);
+        $list = array();
+        foreach ($array as $obj) {
+            $list[] = $this->getClass($obj, 'AttrTransform_');
+        }
+        return $this->listify($list);
+    }
+
+    /**
+     * Listifies a hash of attributes to AttrDef classes
+     * @param array $array Array hash in form of array('attrname' => HTMLPurifier_AttrDef)
+     * @return string
+     */
+    protected function listifyAttr($array)
+    {
+        ksort($array);
+        $list = array();
+        foreach ($array as $name => $obj) {
+            if ($obj === false) {
+                continue;
+            }
+            $list[] = "$name&nbsp;=&nbsp;<i>" . $this->getClass($obj, 'AttrDef_') . '</i>';
+        }
+        return $this->listify($list);
+    }
+
+    /**
+     * Creates a heavy header row
+     * @param string $text
+     * @param int $num
+     * @return string
+     */
+    protected function heavyHeader($text, $num = 1)
+    {
+        $ret = '';
+        $ret .= $this->start('tr');
+        $ret .= $this->element('th', $text, array('colspan' => $num, 'class' => 'heavy'));
+        $ret .= $this->end('tr');
+        return $ret;
+    }
+}
+
+// vim: et sw=4 sts=4
diff --git a/hesk/inc/index.htm b/hesk/inc/index.htm
new file mode 100644
index 0000000..d79f2c9
--- /dev/null
+++ b/hesk/inc/index.htm
@@ -0,0 +1,8 @@
+<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
+<HTML><HEAD>
+<TITLE>403 Forbidden</TITLE>
+</HEAD><BODY>
+<H1>Forbidden</H1>
+You don't have permission to access this folder.<P>
+<hr />
+</BODY></HTML>
\ No newline at end of file
diff --git a/hesk/inc/jscolor/index.htm b/hesk/inc/jscolor/index.htm
new file mode 100644
index 0000000..d79f2c9
--- /dev/null
+++ b/hesk/inc/jscolor/index.htm
@@ -0,0 +1,8 @@
+<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
+<HTML><HEAD>
+<TITLE>403 Forbidden</TITLE>
+</HEAD><BODY>
+<H1>Forbidden</H1>
+You don't have permission to access this folder.<P>
+<hr />
+</BODY></HTML>
\ No newline at end of file
diff --git a/hesk/inc/jscolor/jscolor.min.js b/hesk/inc/jscolor/jscolor.min.js
new file mode 100644
index 0000000..2a7a788
--- /dev/null
+++ b/hesk/inc/jscolor/jscolor.min.js
@@ -0,0 +1,10 @@
+/**
+ * jscolor - JavaScript Color Picker
+ *
+ * @link    http://jscolor.com
+ * @license For open source use: GPLv3
+ *          For commercial use: JSColor Commercial License
+ * @author  Jan Odvarko
+ *
+ * See usage examples at http://jscolor.com/examples/
+ */"use strict";window.jscolor||(window.jscolor=function(){var e={register:function(){e.attachDOMReadyEvent(e.init),e.attachEvent(document,"mousedown",e.onDocumentMouseDown),e.attachEvent(document,"touchstart",e.onDocumentTouchStart),e.attachEvent(window,"resize",e.onWindowResize)},init:function(){e.jscolor.lookupClass&&e.jscolor.installByClassName(e.jscolor.lookupClass)},tryInstallOnElements:function(t,n){var r=new RegExp("(^|\\s)("+n+")(\\s*(\\{[^}]*\\})|\\s|$)","i");for(var i=0;i<t.length;i+=1){if(t[i].type!==undefined&&t[i].type.toLowerCase()=="color"&&e.isColorAttrSupported)continue;var s;if(!t[i].jscolor&&t[i].className&&(s=t[i].className.match(r))){var o=t[i],u=null,a=e.getDataAttr(o,"jscolor");a!==null?u=a:s[4]&&(u=s[4]);var f={};if(u)try{f=(new Function("return ("+u+")"))()}catch(l){e.warn("Error parsing jscolor options: "+l+":\n"+u)}o.jscolor=new e.jscolor(o,f)}}},isColorAttrSupported:function(){var e=document.createElement("input");if(e.setAttribute){e.setAttribute("type","color");if(e.type.toLowerCase()=="color")return!0}return!1}(),isCanvasSupported:function(){var e=document.createElement("canvas");return!!e.getContext&&!!e.getContext("2d")}(),fetchElement:function(e){return typeof e=="string"?document.getElementById(e):e},isElementType:function(e,t){return e.nodeName.toLowerCase()===t.toLowerCase()},getDataAttr:function(e,t){var n="data-"+t,r=e.getAttribute(n);return r!==null?r:null},attachEvent:function(e,t,n){e.addEventListener?e.addEventListener(t,n,!1):e.attachEvent&&e.attachEvent("on"+t,n)},detachEvent:function(e,t,n){e.removeEventListener?e.removeEventListener(t,n,!1):e.detachEvent&&e.detachEvent("on"+t,n)},_attachedGroupEvents:{},attachGroupEvent:function(t,n,r,i){e._attachedGroupEvents.hasOwnProperty(t)||(e._attachedGroupEvents[t]=[]),e._attachedGroupEvents[t].push([n,r,i]),e.attachEvent(n,r,i)},detachGroupEvents:function(t){if(e._attachedGroupEvents.hasOwnProperty(t)){for(var n=0;n<e._attachedGroupEvents[t].length;n+=1){var r=e._attachedGroupEvents[t][n];e.detachEvent(r[0],r[1],r[2])}delete e._attachedGroupEvents[t]}},attachDOMReadyEvent:function(e){var t=!1,n=function(){t||(t=!0,e())};if(document.readyState==="complete"){setTimeout(n,1);return}if(document.addEventListener)document.addEventListener("DOMContentLoaded",n,!1),window.addEventListener("load",n,!1);else if(document.attachEvent){document.attachEvent("onreadystatechange",function(){document.readyState==="complete"&&(document.detachEvent("onreadystatechange",arguments.callee),n())}),window.attachEvent("onload",n);if(document.documentElement.doScroll&&window==window.top){var r=function(){if(!document.body)return;try{document.documentElement.doScroll("left"),n()}catch(e){setTimeout(r,1)}};r()}}},warn:function(e){window.console&&window.console.warn&&window.console.warn(e)},preventDefault:function(e){e.preventDefault&&e.preventDefault(),e.returnValue=!1},captureTarget:function(t){t.setCapture&&(e._capturedTarget=t,e._capturedTarget.setCapture())},releaseTarget:function(){e._capturedTarget&&(e._capturedTarget.releaseCapture(),e._capturedTarget=null)},fireEvent:function(e,t){if(!e)return;if(document.createEvent){var n=document.createEvent("HTMLEvents");n.initEvent(t,!0,!0),e.dispatchEvent(n)}else if(document.createEventObject){var n=document.createEventObject();e.fireEvent("on"+t,n)}else e["on"+t]&&e["on"+t]()},classNameToList:function(e){return e.replace(/^\s+|\s+$/g,"").split(/\s+/)},hasClass:function(e,t){return t?-1!=(" "+e.className.replace(/\s+/g," ")+" ").indexOf(" "+t+" "):!1},setClass:function(t,n){var r=e.classNameToList(n);for(var i=0;i<r.length;i+=1)e.hasClass(t,r[i])||(t.className+=(t.className?" ":"")+r[i])},unsetClass:function(t,n){var r=e.classNameToList(n);for(var i=0;i<r.length;i+=1){var s=new RegExp("^\\s*"+r[i]+"\\s*|"+"\\s*"+r[i]+"\\s*$|"+"\\s+"+r[i]+"(\\s+)","g");t.className=t.className.replace(s,"$1")}},getStyle:function(e){return window.getComputedStyle?window.getComputedStyle(e):e.currentStyle},setStyle:function(){var e=document.createElement("div"),t=function(t){for(var n=0;n<t.length;n+=1)if(t[n]in e.style)return t[n]},n={borderRadius:t(["borderRadius","MozBorderRadius","webkitBorderRadius"]),boxShadow:t(["boxShadow","MozBoxShadow","webkitBoxShadow"])};return function(e,t,r){switch(t.toLowerCase()){case"opacity":var i=Math.round(parseFloat(r)*100);e.style.opacity=r,e.style.filter="alpha(opacity="+i+")";break;default:e.style[n[t]]=r}}}(),setBorderRadius:function(t,n){e.setStyle(t,"borderRadius",n||"0")},setBoxShadow:function(t,n){e.setStyle(t,"boxShadow",n||"none")},getElementPos:function(t,n){var r=0,i=0,s=t.getBoundingClientRect();r=s.left,i=s.top;if(!n){var 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u=s(d.hsv[0],100,d.hsv[2]),a=s(d.hsv[0],0,d.hsv[2]),f="rgb("+Math.round(u[0])+","+Math.round(u[1])+","+Math.round(u[2])+")",l="rgb("+Math.round(a[0])+","+Math.round(a[1])+","+Math.round(a[2])+")";e.picker.sldGrad.draw(d.sliderSize,d.height,f,l);break;case"v":var c=s(d.hsv[0],d.hsv[1],100),f="rgb("+Math.round(c[0])+","+Math.round(c[1])+","+Math.round(c[2])+")",l="#000";e.picker.sldGrad.draw(d.sliderSize,d.height,f,l)}}function f(){var t=e.getSliderComponent(d);if(t){switch(t){case"s":var n=1;break;case"v":var n=2}var r=Math.round((1-d.hsv[n]/100)*(d.height-1));e.picker.sldPtrOB.style.top=r-(2*d.pointerBorderWidth+d.pointerThickness)-Math.floor(m/2)+"px"}}function l(){return e.picker&&e.picker.owner===d}function c(){d.importColor()}this.value=null,this.valueElement=t,this.styleElement=t,this.required=!0,this.refine=!0,this.hash=!1,this.uppercase=!0,this.onFineChange=null,this.activeClass="jscolor-active",this.minS=0,this.maxS=100,this.minV=0,this.maxV=100,this.hsv=[0,0,100],this.rgb=[255,255,255],this.width=181,this.height=101,this.showOnClick=!0,this.mode="HSV",this.position="bottom",this.smartPosition=!0,this.sliderSize=16,this.crossSize=8,this.closable=!1,this.closeText="Close",this.buttonColor="#000000",this.buttonHeight=18,this.padding=12,this.backgroundColor="#FFFFFF",this.borderWidth=1,this.borderColor="#BBBBBB",this.borderRadius=8,this.insetWidth=1,this.insetColor="#BBBBBB",this.shadow=!0,this.shadowBlur=15,this.shadowColor="rgba(0,0,0,0.2)",this.pointerColor="#4C4C4C",this.pointerBorderColor="#FFFFFF",this.pointerBorderWidth=1,this.pointerThickness=2,this.zIndex=1e3,this.container=null;for(var r in n)n.hasOwnProperty(r)&&(this[r]=n[r]);this.hide=function(){l()&&o()},this.show=function(){u()},this.redraw=function(){l()&&u()},this.importColor=function(){this.valueElement?e.isElementType(this.valueElement,"input")?this.refine?!this.required&&/^\s*$/.test(this.valueElement.value)?(this.valueElement.value="",this.styleElement&&(this.styleElement.style.backgroundImage=this.styleElement._jscOrigStyle.backgroundImage,this.styleElement.style.backgroundColor=this.styleElement._jscOrigStyle.backgroundColor,this.styleElement.style.color=this.styleElement._jscOrigStyle.color),this.exportColor(e.leaveValue|e.leaveStyle)):this.fromString(this.valueElement.value)||this.exportColor():this.fromString(this.valueElement.value,e.leaveValue)||(this.styleElement&&(this.styleElement.style.backgroundImage=this.styleElement._jscOrigStyle.backgroundImage,this.styleElement.style.backgroundColor=this.styleElement._jscOrigStyle.backgroundColor,this.styleElement.style.color=this.styleElement._jscOrigStyle.color),this.exportColor(e.leaveValue|e.leaveStyle)):this.exportColor():this.exportColor()},this.exportColor=function(t){if(!(t&e.leaveValue)&&this.valueElement){var n=this.toString();this.uppercase&&(n=n.toUpperCase()),this.hash&&(n="#"+n),e.isElementType(this.valueElement,"input")?this.valueElement.value=n:this.valueElement.innerHTML=n}t&e.leaveStyle||this.styleElement&&(this.styleElement.style.backgroundImage="none",this.styleElement.style.backgroundColor="#"+this.toString(),this.styleElement.style.color=this.isLight()?"#000":"#FFF"),!(t&e.leavePad)&&l()&&a(),!(t&e.leaveSld)&&l()&&f()},this.fromHSV=function(e,t,n,r){if(e!==null){if(isNaN(e))return!1;e=Math.max(0,Math.min(360,e))}if(t!==null){if(isNaN(t))return!1;t=Math.max(0,Math.min(100,this.maxS,t),this.minS)}if(n!==null){if(isNaN(n))return!1;n=Math.max(0,Math.min(100,this.maxV,n),this.minV)}this.rgb=s(e===null?this.hsv[0]:this.hsv[0]=e,t===null?this.hsv[1]:this.hsv[1]=t,n===null?this.hsv[2]:this.hsv[2]=n),this.exportColor(r)},this.fromRGB=function(e,t,n,r){if(e!==null){if(isNaN(e))return!1;e=Math.max(0,Math.min(255,e))}if(t!==null){if(isNaN(t))return!1;t=Math.max(0,Math.min(255,t))}if(n!==null){if(isNaN(n))return!1;n=Math.max(0,Math.min(255,n))}var o=i(e===null?this.rgb[0]:e,t===null?this.rgb[1]:t,n===null?this.rgb[2]:n);o[0]!==null&&(this.hsv[0]=Math.max(0,Math.min(360,o[0]))),o[2]!==0&&(this.hsv[1]=o[1]===null?null:Math.max(0,this.minS,Math.min(100,this.maxS,o[1]))),this.hsv[2]=o[2]===null?null:Math.max(0,this.minV,Math.min(100,this.maxV,o[2]));var u=s(this.hsv[0],this.hsv[1],this.hsv[2]);this.rgb[0]=u[0],this.rgb[1]=u[1],this.rgb[2]=u[2],this.exportColor(r)},this.fromString=function(e,t){var n;if(n=e.match(/^\W*([0-9A-F]{3}([0-9A-F]{3})?)\W*$/i))return n[1].length===6?this.fromRGB(parseInt(n[1].substr(0,2),16),parseInt(n[1].substr(2,2),16),parseInt(n[1].substr(4,2),16),t):this.fromRGB(parseInt(n[1].charAt(0)+n[1].charAt(0),16),parseInt(n[1].charAt(1)+n[1].charAt(1),16),parseInt(n[1].charAt(2)+n[1].charAt(2),16),t),!0;if(n=e.match(/^\W*rgba?\(([^)]*)\)\W*$/i)){var r=n[1].split(","),i=/^\s*(\d*)(\.\d+)?\s*$/,s,o,u;if(r.length>=3&&(s=r[0].match(i))&&(o=r[1].match(i))&&(u=r[2].match(i))){var a=parseFloat((s[1]||"0")+(s[2]||"")),f=parseFloat((o[1]||"0")+(o[2]||"")),l=parseFloat((u[1]||"0")+(u[2]||""));return this.fromRGB(a,f,l,t),!0}}return!1},this.toString=function(){return(256|Math.round(this.rgb[0])).toString(16).substr(1)+(256|Math.round(this.rgb[1])).toString(16).substr(1)+(256|Math.round(this.rgb[2])).toString(16).substr(1)},this.toHEXString=function(){return"#"+this.toString().toUpperCase()},this.toRGBString=function(){return"rgb("+Math.round(this.rgb[0])+","+Math.round(this.rgb[1])+","+Math.round(this.rgb[2])+")"},this.isLight=function(){return.213*this.rgb[0]+.715*this.rgb[1]+.072*this.rgb[2]>127.5},this._processParentElementsInDOM=function(){if(this._linkedElementsProcessed)return;this._linkedElementsProcessed=!0;var t=this.targetElement;do{var n=e.getStyle(t);n&&n.position.toLowerCase()==="fixed"&&(this.fixed=!0),t!==this.targetElement&&(t._jscEventsAttached||(e.attachEvent(t,"scroll",e.onParentScroll),t._jscEventsAttached=!0))}while((t=t.parentNode)&&!e.isElementType(t,"body"))};if(typeof t=="string"){var h=t,p=document.getElementById(h);p?this.targetElement=p:e.warn("Could not find target element with ID '"+h+"'")}else t?this.targetElement=t:e.warn("Invalid target element: '"+t+"'");if(this.targetElement._jscLinkedInstance){e.warn("Cannot link jscolor twice to the same element. Skipping.");return}this.targetElement._jscLinkedInstance=this,this.valueElement=e.fetchElement(this.valueElement),this.styleElement=e.fetchElement(this.styleElement);var d=this,v=this.container?e.fetchElement(this.container):document.getElementsByTagName("body")[0],m=3;if(e.isElementType(this.targetElement,"button"))if(this.targetElement.onclick){var g=this.targetElement.onclick;this.targetElement.onclick=function(e){return g.call(this,e),!1}}else this.targetElement.onclick=function(){return!1};if(this.valueElement&&e.isElementType(this.valueElement,"input")){var y=function(){d.fromString(d.valueElement.value,e.leaveValue),e.dispatchFineChange(d)};e.attachEvent(this.valueElement,"keyup",y),e.attachEvent(this.valueElement,"input",y),e.attachEvent(this.valueElement,"blur",c),this.valueElement.setAttribute("autocomplete","off")}this.styleElement&&(this.styleElement._jscOrigStyle={backgroundImage:this.styleElement.style.backgroundImage,backgroundColor:this.styleElement.style.backgroundColor,color:this.styleElement.style.color}),this.value?this.fromString(this.value)||this.exportColor():this.importColor()}};return e.jscolor.lookupClass="jscolor",e.jscolor.installByClassName=function(t){var n=document.getElementsByTagName("input"),r=document.getElementsByTagName("button");e.tryInstallOnElements(n,t),e.tryInstallOnElements(r,t)},e.register(),e.jscolor}());
\ No newline at end of file
diff --git a/hesk/inc/knowledgebase_functions.inc.php b/hesk/inc/knowledgebase_functions.inc.php
new file mode 100644
index 0000000..294ee0f
--- /dev/null
+++ b/hesk/inc/knowledgebase_functions.inc.php
@@ -0,0 +1,229 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');} 
+
+/*** FUNCTIONS ***/
+
+function hesk_kbArticleContentPreview($txt)
+{
+	global $hesk_settings;
+
+	// Strip HTML tags
+	$txt = strip_tags($txt);
+
+	// If text is larger than article preview length, shorten it
+	if (hesk_mb_strlen($txt) > $hesk_settings['kb_substrart'])
+	{
+		// The quick but not 100% accurate way (number of chars displayed may be lower than the limit)
+		return hesk_mb_substr($txt, 0, $hesk_settings['kb_substrart']) . '...';
+
+		// If you want a more accurate, but also slower way, use this instead
+		// return hesk_htmlentities( hesk_mb_substr( hesk_html_entity_decode($txt), 0, $hesk_settings['kb_substrart'] ) ) . '...';
+	}
+
+	return $txt;
+} // END hesk_kbArticleContentPreview()
+
+
+function hesk_kbTopArticles($how_many, $index = 1)
+{
+	global $hesk_settings, $hesklang;
+
+	$articles = array();
+	// Index page or KB main page?
+	if ($index)
+	{
+		// Disabled?
+		if (!$hesk_settings['kb_index_popart'])
+		{
+			return $articles;
+		}
+	}
+	else
+	{
+		// Disabled?
+		if (!$hesk_settings['kb_popart'])
+		{
+			return $articles;
+		}
+    }
+
+    /* Get list of articles from the database */
+    $res = hesk_dbQuery("SELECT `t1`.`id`,`t1`.`subject`,`t1`.`views`, `t1`.`content`, `t2`.`name` AS `category`, `t1`.`rating` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
+                        LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
+                        WHERE `t1`.`type`='0' AND `t2`.`type`='0'
+                        ORDER BY `t1`.`sticky` DESC, `t1`.`views` DESC, `t1`.`art_order` ASC LIMIT ".intval($how_many));
+
+    $articles = array();
+
+    // Remember what articles are printed for "Top" so we don't print them again in "Latest"
+    $hesk_settings['kb_top_articles_printed'] = array();
+
+	while ($article = hesk_dbFetchAssoc($res))
+	{
+        $hesk_settings['kb_top_articles_printed'][] = $article['id'];
+        $article['content_preview'] = hesk_kbArticleContentPreview($article['content']);
+        $articles[] = $article;
+	}
+
+	return $articles;
+} // END hesk_kbTopArticles()
+
+
+function hesk_kbLatestArticles($how_many, $index = 1)
+{
+	global $hesk_settings, $hesklang;
+
+	$articles = array();
+	// Index page or KB main page?
+	if ($index)
+	{
+		// Disabled?
+		if ( ! $hesk_settings['kb_index_latest'])
+		{
+			return $articles;
+		}
+
+		// Show title in italics
+		$font_weight = 'i';
+	}
+	else
+	{
+		// Disabled?
+		if ( ! $hesk_settings['kb_latest'])
+		{
+			return $articles;
+		}
+
+		// Show title in bold
+		$font_weight = 'b';
+    }
+
+    // Don't include articles that have already been printed under "Top" articles
+    $sql_top = '';
+    if (isset($hesk_settings['kb_top_articles_printed']) && count($hesk_settings['kb_top_articles_printed']))
+    {
+        $sql_top = ' AND `t1`.`id` NOT IN ('.implode(',', $hesk_settings['kb_top_articles_printed']).')';
+    }
+
+    /* Get list of articles from the database */
+    $res = hesk_dbQuery("SELECT `t1`.`id`,`t1`.`subject`,`t1`.`dt`,`t1`.`views`, `t1`.`content`, `t1`.`rating`, `t2`.`name` AS `category` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
+                        LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
+                        WHERE `t1`.`type`='0' AND `t2`.`type`='0' {$sql_top}
+                        ORDER BY `t1`.`dt` DESC LIMIT ".intval($how_many));
+
+	while ($article = hesk_dbFetchAssoc($res))
+	{
+        $article['content_preview'] = hesk_kbArticleContentPreview($article['content']);
+	    $articles[] = $article;
+	}
+
+	return $articles;
+} // END hesk_kbLatestArticles()
+
+
+function hesk_kbSearchLarge($admin = '')
+{
+	global $hesk_settings, $hesklang;
+
+	$action = 'knowledgebase.php';
+
+	if ($admin)
+	{
+		if ( ! $hesk_settings['kb_search'])
+		{
+			return '';
+		}
+		$action = 'knowledgebase_private.php';
+	}
+	elseif ($hesk_settings['kb_search'] != 2)
+	{
+		return '';
+	}
+	?>
+    <form action="<?php echo $action; ?>" method="get" style="display: inline; margin: 10px" name="searchform" class="form">
+        <div class="form-group">
+            <label for="kb_largesearch"><?php echo $hesklang['ask']; ?></label>
+            <div style="display: flex">
+                <input id="kb_largesearch" type="text" name="search" class="searchfield form-control" style="flex-grow: 1; margin-right: 10px">
+                <button class="btn btn-full" type="submit" title="<?php echo $hesklang['search']; ?>" class="searchbutton" style="display: inline-block; height: 40px !important">
+                    <?php echo $hesklang['search']; ?>
+                </button>
+            </div>
+        </div>
+        <!-- START KNOWLEDGEBASE SUGGEST -->
+        <div id="kb_suggestions" style="display:none">
+            <img src="<?php echo HESK_PATH; ?>img/loading.gif" width="24" height="24" alt="" border="0" style="vertical-align:text-bottom" /> <i><?php echo $hesklang['lkbs']; ?></i>
+        </div>
+
+        <script type="text/javascript"><!--
+            hesk_suggestKBsearch(<?php echo $admin; ?>);
+            //-->
+        </script>
+        <!-- END KNOWLEDGEBASE SUGGEST -->
+    </form>
+	<?php
+} // END hesk_kbSearchLarge()
+
+
+function hesk_kbSearchSmall()
+{
+	global $hesk_settings, $hesklang;
+
+	if ($hesk_settings['kb_search'] != 1)
+	{
+		return '';
+	}
+    ?>
+
+	<td style="text-align:right" valign="top" width="300">
+		<div style="display:inline;">
+			<form action="knowledgebase.php" method="get" style="display: inline; margin: 0;">
+			<input type="text" name="search" class="searchfield sfsmall" />
+			<input type="submit" value="<?php echo $hesklang['search']; ?>" title="<?php echo $hesklang['search']; ?>" class="searchbutton sbsmall" />
+			</form>
+		</div>
+	</td>
+
+	<?php
+} // END hesk_kbSearchSmall()
+
+
+function hesk_detect_bots()
+{
+	$botlist = array('googlebot', 'msnbot', 'slurp', 'alexa', 'teoma', 'froogle',
+	'gigabot', 'inktomi', 'looksmart', 'firefly', 'nationaldirectory',
+	'ask jeeves', 'tecnoseek', 'infoseek', 'webfindbot', 'girafabot',
+	'crawl', 'www.galaxy.com', 'scooter', 'appie', 'fast', 'webbug', 'spade', 'zyborg', 'rabaz',
+	'baiduspider', 'feedfetcher-google', 'technoratisnoop', 'rankivabot',
+	'mediapartners-google', 'crawler', 'spider', 'robot', 'bot/', 'bot-','voila');
+
+	if ( ! isset($_SERVER['HTTP_USER_AGENT']))
+    {
+    	return false;
+    }
+
+    $ua = strtolower($_SERVER['HTTP_USER_AGENT']);
+
+	foreach ($botlist as $bot)
+    {
+    	if (strpos($ua,$bot) !== false)
+        {
+        	return true;
+        }
+    }
+
+	return false;
+} // END hesk_detect_bots()
diff --git a/hesk/inc/mail/email_parser.php b/hesk/inc/mail/email_parser.php
new file mode 100644
index 0000000..9c05283
--- /dev/null
+++ b/hesk/inc/mail/email_parser.php
@@ -0,0 +1,1280 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
+
+function getFileExtension($fileName)
+{
+	$parts=explode(".",$fileName);
+	return $parts[count($parts)-1];
+}
+
+function get_temp_fname($tmpdir)
+{
+	return $tmpdir.md5(uniqid(mt_rand(), true));
+}
+
+// read config file , return value of  varname or false
+function get_config($varname)
+{
+	global $hesk_settings;
+
+	$tmpdir = get_temp_fname(HESK_PATH . $hesk_settings['cache_dir'] . '/');
+	mkdir($tmpdir, 0777);
+
+	$config = array(
+		"TempDir" => $tmpdir,
+		"AttachmentsDir" => $tmpdir,
+	);
+
+	if ( array_key_exists($varname,$config) )
+	{
+		return $config[$varname];
+	}
+	return FALSE;
+}
+
+function parser($eml_file='')
+{
+	$tempdir = get_config('TempDir');
+	if ( ! is_dir($tempdir) )
+	{
+		die('The temporary directory "'.$tempdir.'" doesn\'t exist.');
+	}
+
+	// get a unique temporary file name
+	$tmpfilepath = tempnam($tempdir, strval(mt_rand(1000,9999)));
+
+    if (defined('HESK_IMAP'))
+    {
+        global $imap, $email_number;
+        @file_put_contents($tmpfilepath, imap_fetchbody($imap, $email_number, ""));
+    }
+    else
+    {
+        // read the mail that is forwarded to the script
+        // then save the mail to a temporary file
+        save_forward_mail($tmpfilepath, $eml_file);
+    }
+
+	if(file_exists($tmpfilepath) === FALSE)
+	{
+		die('Failed to save the mail as '.$tmpfilepath.'.');
+	}
+
+	$ret = analyze($tmpfilepath,$tempdir);
+    //die (print_r($ret));
+	return $ret;
+}
+
+
+function analyze($tmpfilepath,$tempdir)
+{
+	$mime=new mime_parser_class;
+
+	$mime->mbox = 0;
+	$mime->decode_bodies = 1;
+	$mime->ignore_syntax_errors = 1;
+	$mime->track_lines = 0;
+
+	$parameters=array(
+		'File'=>$tmpfilepath,
+		'SaveBody'=>$tempdir,
+	);
+
+	/* only process the first email */
+	if($mime->Decode($parameters, $decoded))
+	{
+		if($mime->decode_bodies)
+		{
+			if($mime->Analyze($decoded[0], $results))
+            {
+            	#echo "MIME:\n\n";
+            	#print_r($results);
+                #echo "\nEND MIME\n\n";
+				return process_results($results,$tempdir) ;
+			}
+            else
+            {
+				echo 'MIME message analyse error: '.$mime->error."\n";
+			}
+		}
+	}
+	return False;
+}
+
+
+function process_addrname_pairs($email_info)
+{
+	$result = array();
+
+	foreach($email_info as $info)
+	{
+		$address = "";
+		$name = "";
+		$encoding = "";
+		if ( array_key_exists("address", $info) )
+		{
+			$address = $info["address"];
+		}
+		if ( array_key_exists("name", $info) )
+		{
+			$name = $info["name"];
+		}
+		if ( array_key_exists("encoding", $info) )
+		{
+			$encoding = $info["encoding"];
+		}
+
+		$result[] = array("address"=>$address, "name"=>$name, "encoding"=>$encoding);
+	}
+
+	return $result;
+}
+
+
+function process_attachments($attachments)
+{
+	$result = array();
+	foreach($attachments as $key => $info)
+    {
+		$orig_name = "";
+		$size = 0;
+		$stored_name = "";
+		$type = "";
+
+		if ( array_key_exists("Type", $info) )
+        {
+			$type = $info["Type"];
+		}
+
+		if ( array_key_exists("FileName", $info) )
+        {
+			$orig_name = $info["FileName"];
+		}
+        elseif ($type == 'message')
+        {
+            $orig_name = ($key + 1) . ".msg";
+        }
+
+		if ( ! strlen($orig_name))
+        {
+			continue;
+		}
+
+		if ( array_key_exists("Data", $info) )
+        {
+			$data = $info["Data"];
+			$size = strlen($data);
+
+			if ($size == 0)
+            {
+				continue;
+			}
+
+			$attachsdir = get_config("AttachmentsDir");
+
+			if ( ! is_dir($attachsdir) )
+            {
+				die('The attachments directory "'.$attachsdir.'" doesn\'t exist.');
+			}
+
+			$stored_name = save_attachment($attachsdir,getFileExtension($orig_name),$data);
+		}
+		else
+        {
+			$stored_name = $info['DataFile'];
+			$size = filesize($stored_name);
+		}
+
+		$result[] = array("orig_name"=>$orig_name,"size"=>$size,"stored_name"=>$stored_name,"type"=>$type);
+	}
+
+	return $result;
+}
+
+/*
+save an attachment file into the predefined directory.
+return stored name 
+*/
+function save_attachment($dir,$extension,$data)
+{
+	$dir = rtrim($dir,"/\\"); /* " */
+
+	$path = "";
+	$stored_name = "";
+	do
+    {
+		$stored_name = date("YmdHis")."_".strval(mt_rand()).".".$extension;
+		$path = $dir . "/" . $stored_name;
+	} while(file_exists($path));
+
+	$fp = fopen($path,"w");
+	if($fp === FALSE)
+    {
+		die("Cannot save file ".$path." .");
+	}
+	fwrite($fp,$data);
+	fclose($fp);
+
+	return $stored_name;
+}
+
+function process_results($result,$tempdir)
+{
+	global $hesk_settings;
+    
+	$r = array();
+
+	// from address and name
+	$r["from"] = process_addrname_pairs($result["From"]);
+
+	// to  address and name
+	$r["to"] = process_addrname_pairs($result["To"]);
+
+	// cc address and name
+	if( array_key_exists("Cc", $result) )
+    {
+		$r["cc"] = process_addrname_pairs($result["Cc"]);
+	}
+    else
+    {
+		$r["cc"] = array();
+	}
+
+	// bcc address and name
+	if( array_key_exists("Bcc", $result) )
+    {
+		$r["bcc"] = process_addrname_pairs($result["Bcc"]);
+	}
+    else
+    {
+		$r["bcc"] = array();
+	}
+
+	// reply-to address and name
+	if( array_key_exists("Reply-to", $result) )
+    {
+		$r["reply-to"] = process_addrname_pairs($result["Reply-to"]);
+	}
+    else
+    {
+		$r["reply-to"] = array();
+	}
+
+	// subject and subject encoding
+	$r["subject"] = $result["Subject"];
+	$r["subject_encoding"] = isset($result["SubjectEncoding"]) ? strtoupper($result["SubjectEncoding"]) : "";
+
+	// Message encoding
+	$r["encoding"] = isset($result["Encoding"]) ? strtoupper($result["Encoding"]) : "";
+
+	// If message is saved in a file get it from the file
+	if ( ! isset($result["Data"]) )
+	{
+		$result["Data"] = ( isset($result["DataFile"]) && ! ( isset($result["FileDisposition"]) && $result["FileDisposition"] == "attachment") ) ? file_get_contents($result["DataFile"]) : "";
+	}
+
+	// Convert to UTF-8 before processing further
+	if ($r["encoding"] != "" && $r["encoding"] != 'UTF-8')
+	{
+		$result["Data"] = $result["Data"] == "" ? "" : iconv($r["encoding"], 'UTF-8', $result["Data"]);
+		$r["encoding"] = 'UTF-8';
+	}
+
+	// the message shall be converted to text if it is in html
+	if ( $result["Type"] === "html" )
+    {
+		$r["message"] = convert_html_to_text($result["Data"]);
+	}
+    else
+    {
+		$r["message"] = $result["Data"];
+	}
+
+    // Fix for inline attachments
+    if (isset($result["FileDisposition"]) && ($result["FileDisposition"] == "attachment" || $result["FileDisposition"] == "inline"))
+    {
+        $r["message"] = "";
+    }
+
+	// Message attachments
+    $r["attachments"] = array();
+
+	if ($hesk_settings['attachments'])
+    {
+		// Attachment with no message
+		if ( isset($result["FileDisposition"]) && ($result["FileDisposition"] == "attachment" || $result["FileDisposition"] == "inline"))
+		{
+			$tmp = array();
+			$tmp[0]['FileDisposition'] = "attachment";
+
+			if ( isset($result["Type"]) )
+			{
+				$tmp[0]['Type'] = $result["Type"];
+			}
+
+			if ( isset($result["SubType"]) )
+			{
+				$tmp[0]['SubType'] = $result["SubType"];
+			}
+
+			if ( isset($result["Description"]) )
+			{
+				$tmp[0]['Description'] = $result["Description"];
+			}
+
+			if ( isset($result["DataFile"]) )
+			{
+				$tmp[0]['DataFile'] = $result["DataFile"];
+			}
+
+			if ( isset($result["FileName"]) )
+			{
+				$tmp[0]['FileName'] = $result["FileName"];
+			}
+
+			$r["attachments"] = array_merge($r["attachments"], process_attachments($tmp) );
+		}
+
+    	// File attachments
+    	if ( array_key_exists("Attachments", $result) )
+        {
+            $r["attachments"] = array_merge($r["attachments"], process_attachments($result["Attachments"]) );
+        }
+
+    	// Save embedded files (for example embedded images)
+    	if ($hesk_settings['save_embedded'] && array_key_exists("Related", $result) )
+        {
+            $r["attachments"] = array_merge($r["attachments"], process_attachments($result["Related"]) );
+        }
+	}
+
+	// Name of the temporary folder
+	$r["tempdir"] = $tempdir;
+
+	return $r;
+}
+
+/*
+  save the forwarded mail to a temporary file
+  no return value
+*/
+function save_forward_mail($tmpfilepath, $eml_file)
+{
+	// create a temporary file
+	$tmpfp = fopen($tmpfilepath,"w");
+
+    // Just a line used for testing
+    // $eml_file = 'C:\\Users\\4N\\Desktop\\test.txt';
+
+	// open the stdin as a file handle or input file
+    $fp = $eml_file ? fopen($eml_file, "r") : fopen("php://stdin", "r");
+    $fileContent = @stream_get_contents($fp);
+    fwrite($tmpfp, $fileContent);
+
+	fclose($tmpfp);
+}
+
+
+
+#test();
+
+function test()
+{
+  $results = parser();
+
+  print_r($results);
+  exit();
+  
+  // from address and name
+  echo "from :\n";
+  echo $results["from"][0]["address"]."\n";
+  echo $results["from"][0]["name"]."\n";
+  
+  echo "\nto :\n";
+  foreach( $results["to"] as $to ){
+    echo $to["address"]."\n";
+    echo $to["name"]."\n";
+  }
+
+  echo "\nreply-to :\n";
+  foreach( $results["reply-to"] as $to ){
+    echo $to["address"]."\n";
+    echo $to["name"]."\n";
+  }  
+  
+  echo "\ncc :\n";
+  foreach( $results["cc"] as $to ){
+    echo $to["address"]."\n";
+    echo $to["name"]."\n";
+  }  
+  
+  echo "\nbcc :\n";
+  foreach( $results["bcc"] as $to ){
+    echo $to["address"]."\n";
+    echo $to["name"]."\n";
+  }  
+  
+  echo "\nsubject :\n";
+  echo $results["subject"]."\n";  
+
+  echo "\nmessage :\n";
+  echo $results["message"]."\n"; 
+  
+  echo "\nattachments :\n";
+  foreach( $results["attachments"] as $attach ){
+     echo $attach["orig_name"]."\n";
+     echo $attach["size"]."\n";
+     echo $attach["stored_name"]."\n";
+     echo $attach["type"]."\n";
+  }
+  
+}
+
+
+function deleteAll($directory, $empty = false)
+{
+    if(substr($directory,-1) == "/")
+    {
+        $directory = substr($directory,0,-1);
+    }
+
+    if(!file_exists($directory) || !is_dir($directory))
+    {
+        return false;
+    }
+    elseif( ! is_readable($directory))
+    {
+        return false;
+    }
+    else
+    {
+        $directoryHandle = opendir($directory);
+
+        while ($contents = readdir($directoryHandle))
+        {
+            if($contents != '.' && $contents != '..')
+            {
+                $path = $directory . "/" . $contents;
+
+                if(is_dir($path))
+                {
+                    deleteAll($path);
+                }
+                else
+                {
+                    @unlink($path);
+                }
+            }
+        }
+
+        closedir($directoryHandle);
+
+        if($empty == false)
+        {
+            if(!rmdir($directory))
+            {
+                return false;
+            }
+        }
+
+        return true;
+    }
+}
+
+
+function convert_html_to_text($data)
+{
+    $html2text = new html2text($data);
+    $h2t = & ref_new($html2text);
+
+	// Simply call the get_text() method for the class to convert
+	// the HTML to the plain text. Store it into the variable.
+	$text = $h2t->get_text();
+    return $text;
+}
+
+
+class html2text
+{
+    /**
+     *  Contains the HTML content to convert.
+     *
+     *  @var string $html
+     *  @access public
+     */
+    var $html;
+
+    /**
+     *  Contains the converted, formatted text.
+     *
+     *  @var string $text
+     *  @access public
+     */
+    var $text;
+
+    /**
+     *  Maximum width of the formatted text, in columns.
+     *
+     *  Set this value to 0 (or less) to ignore word wrapping
+     *  and not constrain text to a fixed-width column.
+     *
+     *  @var integer $width
+     *  @access public
+     */
+    var $width = 70;
+
+    /**
+     *  List of preg* regular expression patterns to search for,
+     *  used in conjunction with $replace.
+     *
+     *  @var array $search
+     *  @access public
+     *  @see $replace
+     */
+    var $search = array(
+        "/\r/",                                  // Non-legal carriage return
+        "/[\n\t]+/",                             // Newlines and tabs
+        '/[ ]{2,}/',                             // Runs of spaces, pre-handling
+        '/<script[^>]*>.*?<\/script>/i',         // <script>s -- which strip_tags supposedly has problems with
+        '/<style[^>]*>.*?<\/style>/i',           // <style>s -- which strip_tags supposedly has problems with
+        //'/<!-- .* -->/',                         // Comments -- which strip_tags might have problem a with
+        '/<h[123][^>]*>(.*?)<\/h[123]>/i',       // H1 - H3
+        '/<h[456][^>]*>(.*?)<\/h[456]>/i',       // H4 - H6
+		'/<div[^>]*>/i',                         // <div>
+        '/<p[^>]*>/i',                           // <p>
+        '/<br[^>]*>/i',                          // <br>
+        '/<b[^>]*>(.*?)<\/b>/i',                 // <b>
+        '/<strong[^>]*>(.*?)<\/strong>/i',       // <strong>
+        '/<i[^>]*>(.*?)<\/i>/i',                 // <i>
+        '/<em[^>]*>(.*?)<\/em>/i',               // <em>
+        '/(<ul[^>]*>|<\/ul>)/i',                 // <ul> and </ul>
+        '/(<ol[^>]*>|<\/ol>)/i',                 // <ol> and </ol>
+        '/<li[^>]*>(.*?)<\/li>/i',               // <li> and </li>
+        '/<li[^>]*>/i',                          // <li>
+        '/<a [^>]*href=["\']([^"\']+)["\'][^>]*>(.*?)<\/a>/i',
+                                                 // <a href="">
+        '/<hr[^>]*>/i',                          // <hr>
+        '/(<table[^>]*>|<\/table>)/i',           // <table> and </table>
+        '/(<tr[^>]*>|<\/tr>)/i',                 // <tr> and </tr>
+        '/<td[^>]*>(.*?)<\/td>/i',               // <td> and </td>
+        '/<th[^>]*>(.*?)<\/th>/i',               // <th> and </th>
+    );
+
+    /**
+     *  List of pattern replacements corresponding to patterns searched.
+     *
+     *  @var array $replace
+     *  @access public
+     *  @see $search
+     */
+    var $replace = array(
+        '',                                     // Non-legal carriage return
+        ' ',                                    // Newlines and tabs
+        ' ',                                    // Runs of spaces, pre-handling
+        '',                                     // <script>s -- which strip_tags supposedly has problems with
+        '',                                     // <style>s -- which strip_tags supposedly has problems with
+        //'',                                   // Comments -- which strip_tags might have problem a with
+        "\n\n\\1\n\n",					        // H1 - H3
+        "\n\n\\1\n\n",             				// H4 - H6
+        "\n",                         		    // <div>
+        "\n\n",                                 // <p>
+        "\n",                                   // <br>
+        "\\1",				                    // <b>
+        "\\1",				                    // <strong>
+        '_\\1_',                                // <i>
+        '_\\1_',                                // <em>
+        "\n\n",                                 // <ul> and </ul>
+        "\n\n",                                 // <ol> and </ol>
+        "\t* \\1\n",                            // <li> and </li>
+        "\n\t* ",                               // <li>
+        "\\2:\n\\1",                            // <a href="">
+        "\n-------------------------\n",        // <hr>
+        "\n\n",                                 // <table> and </table>
+        "\n",                                   // <tr> and </tr>
+        "\t\t\\1\n",                            // <td> and </td>
+        "\t\t\\1\n",				            // <th> and </th>
+    );
+
+    /**
+     *  Contains a list of HTML tags to allow in the resulting text.
+     *
+     *  @var string $allowed_tags
+     *  @access public
+     *  @see set_allowed_tags()
+     */
+    var $allowed_tags = '';
+
+    /**
+     *  Contains the base URL that relative links should resolve to.
+     *
+     *  @var string $url
+     *  @access public
+     */
+    var $url;
+
+    /**
+     *  Indicates whether content in the $html variable has been converted yet.
+     *
+     *  @var boolean $_converted
+     *  @access private
+     *  @see $html, $text
+     */
+    var $_converted = false;
+
+    /**
+     *  Contains URL addresses from links to be rendered in plain text.
+     *
+     *  @var string $_link_list
+     *  @access private
+     *  @see _build_link_list()
+     */
+    var $_link_list = '';
+
+    /**
+     *  Number of valid links detected in the text, used for plain text
+     *  display (rendered similar to footnotes).
+     *
+     *  @var integer $_link_count
+     *  @access private
+     *  @see _build_link_list()
+     */
+    var $_link_count = 0;
+
+    /**
+     *  Constructor.
+     *
+     *  If the HTML source string (or file) is supplied, the class
+     *  will instantiate with that source propagated, all that has
+     *  to be done it to call get_text().
+     *
+     *  @param string $source HTML content
+     *  @param boolean $from_file Indicates $source is a file to pull content from
+     *  @access public
+     *  @return void
+     */
+    function __construct( $source = '', $from_file = false )
+    {
+        if ( !empty($source) ) {
+            $this->set_html($source, $from_file);
+        }
+        $this->set_base_url();
+    }
+
+    /**
+     *  Loads source HTML into memory, either from $source string or a file.
+     *
+     *  @param string $source HTML content
+     *  @param boolean $from_file Indicates $source is a file to pull content from
+     *  @access public
+     *  @return void
+     */
+    function set_html( $source, $from_file = false )
+    {
+        $this->html = $source;
+
+        if ( $from_file && file_exists($source) ) {
+            $fp = fopen($source, 'r');
+            $this->html = fread($fp, filesize($source));
+            fclose($fp);
+        }
+
+        $this->_converted = false;
+    }
+
+    /**
+     *  Returns the text, converted from HTML.
+     *
+     *  @access public
+     *  @return string
+     */
+    function get_text()
+    {
+        if ( !$this->_converted ) {
+            $this->_convert();
+        }
+
+        return $this->text;
+    }
+
+    /**
+     *  Prints the text, converted from HTML.
+     *
+     *  @access public
+     *  @return void
+     */
+    function print_text()
+    {
+        print $this->get_text();
+    }
+
+    /**
+     *  Alias to print_text(), operates identically.
+     *
+     *  @access public
+     *  @return void
+     *  @see print_text()
+     */
+    function p()
+    {
+        print $this->get_text();
+    }
+
+    /**
+     *  Sets the allowed HTML tags to pass through to the resulting text.
+     *
+     *  Tags should be in the form "<p>", with no corresponding closing tag.
+     *
+     *  @access public
+     *  @return void
+     */
+    function set_allowed_tags( $allowed_tags = '' )
+    {
+        if ( !empty($allowed_tags) ) {
+            $this->allowed_tags = $allowed_tags;
+        }
+    }
+
+    /**
+     *  Sets a base URL to handle relative links.
+     *
+     *  @access public
+     *  @return void
+     */
+    function set_base_url( $url = '' )
+    {
+        if ( empty($url) ) {
+        	if ( !empty($_SERVER['HTTP_HOST']) ) {
+	            $this->url = 'http://' . $_SERVER['HTTP_HOST'];
+        	} else {
+	            $this->url = '';
+	        }
+        } else {
+            // Strip any trailing slashes for consistency (relative
+            // URLs may already start with a slash like "/file.html")
+            if ( substr($url, -1) == '/' ) {
+                $url = substr($url, 0, -1);
+            }
+            $this->url = $url;
+        }
+    }
+
+    /**
+     *  Workhorse function that does actual conversion.
+     *
+     *  First performs custom tag replacement specified by $search and
+     *  $replace arrays. Then strips any remaining HTML tags, reduces whitespace
+     *  and newlines to a readable format, and word wraps the text to
+     *  $width characters.
+     *
+     *  @access private
+     *  @return void
+     */
+    function _convert()
+    {
+    	global $hesklang;
+
+        // Variables used for building the link list
+        $this->_link_count = 0;
+        $this->_link_list = '';
+
+        $text = trim($this->html);
+
+        // Remove embedded image tags
+        $text = preg_replace('/<img.*?src=["\']+(.*?)["\']+.*?>/i', '$1', $text);
+
+        // Run our defined search-and-replace
+        $text = preg_replace($this->search, $this->replace, $text);
+
+		// Cleanup HTML entities and convert them to UTF-8
+		$text = hesk_convert_to_utf8_and_clean_html_entities($text);
+
+        // Strip any other HTML tags
+        #$text = strip_tags($text, $this->allowed_tags);
+
+        // Bring down number of empty lines to 2 max
+		$text = preg_replace("/\n\s+\n/", "\n\n", $text);
+		$text = preg_replace("/[\n]{3,}/", "\n\n", $text);
+
+        // Add link list
+        if ( !empty($this->_link_list) ) {
+            $text .= "\n\nLinks:\n------\n" . $this->_link_list;
+        }
+
+        // Wrap the text to a readable format
+        // for PHP versions >= 4.0.2. Default width is 75
+        // If width is 0 or less, don't wrap the text.
+        if ( $this->width > 0 ) {
+        	$text = wordwrap($text, $this->width);
+        }
+
+        $this->text = $text;
+
+        $this->_converted = true;
+    }
+
+    /**
+     *  Helper function called by preg_replace() on link replacement.
+     *
+     *  Maintains an internal list of links to be displayed at the end of the
+     *  text, with numeric indices to the original point in the text they
+     *  appeared. Also makes an effort at identifying and handling absolute
+     *  and relative links.
+     *
+     *  @param string $link URL of the link
+     *  @param string $display Part of the text to associate number with
+     *  @access private
+     *  @return string
+     */
+    function _build_link_list( $link, $display )
+    {
+		if ( substr($link, 0, 7) == 'http://' || substr($link, 0, 8) == 'https://' ||
+             substr($link, 0, 7) == 'mailto:' ) {
+            $this->_link_count++;
+            $this->_link_list .= "[" . $this->_link_count . "] $link\n";
+            $additional = ' [' . $this->_link_count . ']';
+		} elseif ( substr($link, 0, 11) == 'javascript:' ) {
+			// Don't count the link; ignore it
+			$additional = '';
+		// what about href="#anchor" ?
+        } else {
+            $this->_link_count++;
+            $this->_link_list .= "[" . $this->_link_count . "] " . $this->url;
+            if ( substr($link, 0, 1) != '/' ) {
+                $this->_link_list .= '/';
+            }
+            $this->_link_list .= "$link\n";
+            $additional = ' [' . $this->_link_count . ']';
+        }
+
+        return $display . $additional;
+    }
+
+}
+
+
+/*
+* Converts reserved (X)HTML entities into UTF-8 chars
+* Some entities are handled in a different function and are commented out
+* Some entities are replace with more acceptable ones
+* Some entities are ignored
+*/
+function hesk_convert_to_utf8_and_clean_html_entities($text)
+{
+	// Can we use the multibyte functionality of PHP?
+	if ( function_exists('mb_decode_numericentity') )
+	{
+		$text = mb_decode_numericentity($text, array(0x0, 0x2FFFF, 0, 0xFFFF), 'UTF-8');
+	}
+    // Alternatively, use a custom function
+	else
+    {
+		$text = preg_replace_callback('/&#([0-9a-fx]+);/mi', 'hesk_replace_num_entity', $text);
+    }
+
+	// Entities that are not case sensitive
+	$html_entities = array(
+
+		// Convert to double quotes
+		'&quot;' => '"',
+		'&#148;' => '"',
+		'&ldquo;' => '"',
+		'&rdquo;' => '"',
+		'&bdquo;' => '"',
+		'&prime;' => '"',
+
+		// Convert to single quotes
+		'&apos;' => '\'',
+		'&lsquo;' => '\'', // '&lsquo;' => '‘',
+		'&rsquo;' => '\'', // '&rsquo;' => '’',
+		'&prime;' => '\'',
+		'&acute;' => '\'',
+
+        // Convert to spaces
+		'&nbsp;' => ' ',
+		'&ensp;' => ' ',
+		'&emsp;' => ' ',
+		'&thinsp;' => ' ',
+
+		// Other chars often used
+		#'&lt;' => '<',
+		#'&gt;' => '>',
+		'&iexcl;' => '¡',
+		'&cent;' => '¢',
+		'&pound;' => '£',
+		'&curren;' => '¤',
+		'&yen;' => 'Â¥',
+		'&brvbar;' => '¦',
+		'&sect;' => '§',
+		'&uml;' => '¨',
+		'&copy;' => '©',
+		'&ordf;' => 'ª',
+		'&laquo;' => '«',
+		'&not;' => '¬',
+		'&shy;' => '­­',
+		'&reg;' => '®',
+		'&macr;' => '¯',
+		'&deg;' => '°',
+		'&plusmn;' => '±',
+		'&sup2;' => '²',
+		'&sup3;' => '³',
+		'&micro;' => 'µ',
+		'&para;' => '¶',
+		'&middot;' => '·',
+		'&cedil;' => '¸',
+		'&sup1;' => '¹',
+		'&ordm;' => 'º',
+		'&raquo;' => '»',
+		'&frac14;' => '¼',
+		'&frac12;' => '½',
+		'&frac34;' => '¾',
+		'&iquest;' => '¿',
+		'&times;' => '×',
+		'&divide;' => '÷',
+		'&forall;' => '∀',
+		'&part;' => '∂',
+		'&exist;' => '∃',
+		'&empty;' => '∅',
+		'&nabla;' => '∇',
+		'&isin;' => '∈',
+		'&notin;' => '∉',
+		'&ni;' => '∋',
+		'&prod;' => '�',
+		'&sum;' => '∑',
+		'&minus;' => '−',
+		'&lowast;' => '∗',
+		'&radic;' => '√',
+		'&prop;' => '�',
+		'&infin;' => '∞',
+		'&ang;' => '∠',
+		'&and;' => '∧',
+		'&or;' => '∨',
+		'&cap;' => '∩',
+		'&cup;' => '∪',
+		'&int;' => '∫',
+		'&there4;' => '∴',
+		'&sim;' => '∼',
+		'&cong;' => '≅',
+		'&asymp;' => '≈',
+		'&ne;' => '≠',
+		'&equiv;' => '≡',
+		'&le;' => '≤',
+		'&ge;' => '≥',
+		'&sub;' => '⊂',
+		'&sup;' => '⊃',
+		'&nsub;' => '⊄',
+		'&sube;' => '⊆',
+		'&supe;' => '⊇',
+		'&oplus;' => '⊕',
+		'&otimes;' => '⊗',
+		'&perp;' => '⊥',
+		'&sdot;' => 'â‹…',
+		'&fnof;' => 'Æ’',
+		'&circ;' => 'ˆ',
+		'&tilde;' => '˜',
+		'&ndash;' => '–',
+		'&mdash;' => '—',
+		'&sbquo;' => ',',
+		'&bull;' => '•',
+		'&hellip;' => '…',
+		'&permil;' => '‰',
+		'&lsaquo;' => '‹',
+		'&rsaquo;' => '›',
+		'&oline;' => '‾',
+		'&euro;' => '€',
+		'&trade;' => 'â„¢',
+		'&larr;' => '�',
+		'&uarr;' => '↑',
+		'&rarr;' => '→',
+		'&darr;' => '↓',
+		'&harr;' => '↔',
+		'&loz;' => 'â—Š',
+		'&spades;' => 'â™ ',
+		'&clubs;' => '♣',
+		'&hearts;' => '♥',
+		'&diams;' => '♦',
+	);
+
+    $text = str_ireplace( array_keys($html_entities), array_values($html_entities), $text);
+
+	// Case sensitive entities
+	$html_entities = array(
+		'&Agrave;' => 'À',
+		'&Aacute;' => '�',
+		'&Acirc;' => 'Â',
+		'&Atilde;' => 'Ã',
+		'&Auml;' => 'Ä',
+		'&Aring;' => 'Ã…',
+		'&AElig;' => 'Æ',
+		'&Ccedil;' => 'Ç',
+		'&Egrave;' => 'È',
+		'&Eacute;' => 'É',
+		'&Ecirc;' => 'Ê',
+		'&Euml;' => 'Ë',
+		'&Igrave;' => 'Ì',
+		'&Iacute;' => '�',
+		'&Icirc;' => 'ÃŽ',
+		'&Iuml;' => '�',
+		'&ETH;' => '�',
+		'&Ntilde;' => 'Ñ',
+		'&Ograve;' => 'Ã’',
+		'&Oacute;' => 'Ó',
+		'&Ocirc;' => 'Ô',
+		'&Otilde;' => 'Õ',
+		'&Ouml;' => 'Ö',
+		'&Oslash;' => 'Ø',
+		'&Ugrave;' => 'Ù',
+		'&Uacute;' => 'Ú',
+		'&Ucirc;' => 'Û',
+		'&Uuml;' => 'Ü',
+		'&Yacute;' => '�',
+		'&THORN;' => 'Þ',
+		'&szlig;' => 'ß',
+		'&agrave;' => 'à',
+		'&aacute;' => 'á',
+		'&acirc;' => 'â',
+		'&atilde;' => 'ã',
+		'&auml;' => 'ä',
+		'&aring;' => 'Ã¥',
+		'&aelig;' => 'æ',
+		'&ccedil;' => 'ç',
+		'&egrave;' => 'è',
+		'&eacute;' => 'é',
+		'&ecirc;' => 'ê',
+		'&euml;' => 'ë',
+		'&igrave;' => 'ì',
+		'&iacute;' => 'í',
+		'&icirc;' => 'î',
+		'&iuml;' => 'ï',
+		'&eth;' => 'ð',
+		'&ntilde;' => 'ñ',
+		'&ograve;' => 'ò',
+		'&oacute;' => 'ó',
+		'&ocirc;' => 'ô',
+		'&otilde;' => 'õ',
+		'&ouml;' => 'ö',
+		'&oslash;' => 'ø',
+		'&ugrave;' => 'ù',
+		'&uacute;' => 'ú',
+		'&ucirc;' => 'û',
+		'&uuml;' => 'ü',
+		'&yacute;' => 'ý',
+		'&thorn;' => 'þ',
+		'&yuml;' => 'ÿ',
+		'&Alpha;' => 'Α',
+		'&Beta;' => 'Î’',
+		'&Gamma;' => 'Γ',
+		'&Delta;' => 'Δ',
+		'&Epsilon;' => 'Ε',
+		'&Zeta;' => 'Ζ',
+		'&Eta;' => 'Η',
+		'&Theta;' => 'Θ',
+		'&Iota;' => 'Ι',
+		'&Kappa;' => 'Κ',
+		'&Lambda;' => 'Λ',
+		'&Mu;' => 'Μ',
+		'&Nu;' => '�',
+		'&Xi;' => 'Ξ',
+		'&Omicron;' => 'Ο',
+		'&Pi;' => 'Π',
+		'&Rho;' => 'Ρ',
+		'&Sigma;' => 'Σ',
+		'&Tau;' => 'Τ',
+		'&Upsilon;' => 'Î¥',
+		'&Phi;' => 'Φ',
+		'&Chi;' => 'Χ',
+		'&Psi;' => 'Ψ',
+        '&Omega;' => 'Ω',
+		'&alpha;' => 'α',
+		'&beta;' => 'β',
+		'&gamma;' => 'γ',
+		'&delta;' => 'δ',
+		'&epsilon;' => 'ε',
+		'&zeta;' => 'ζ',
+		'&eta;' => 'η',
+		'&theta;' => 'θ',
+		'&iota;' => 'ι',
+		'&kappa;' => 'κ',
+		'&lambda;' => 'λ',
+		'&mu;' => 'μ',
+		'&nu;' => 'ν',
+		'&xi;' => 'ξ',
+		'&omicron;' => 'ο',
+		'&pi;' => 'Ï€',
+		'&rho;' => '�',
+		'&sigmaf;' => 'Ï‚',
+		'&sigma;' => 'σ',
+		'&tau;' => 'Ï„',
+		'&upsilon;' => 'Ï…',
+		'&phi;' => 'φ',
+		'&chi;' => 'χ',
+		'&psi;' => 'ψ',
+		'&omega;' => 'ω',
+		'&thetasym;' => 'Ï‘',
+		'&upsih;' => 'Ï’',
+		'&piv;' => 'Ï–',
+		'&OElig;' => 'Å’',
+		'&oelig;' => 'Å“',
+		'&Scaron;' => 'Å ',
+		'&scaron;' => 'Å¡',
+		'&Yuml;' => 'Ÿ',
+		'&dagger;' => '†',
+		'&Dagger;' => '‡',
+	);
+
+    $text = str_replace( array_keys($html_entities), array_values($html_entities), $text);
+
+    // Strip HTML tags
+    $text = strip_tags($text);
+
+    // Process <, > and & after all others
+    $text = str_ireplace( array('&lt;', '&gt;', '&#38;', '&amp;'), array('<', '>', '&', '&'), $text);
+
+	// Delete any unsupported entities, excess spaces and return
+    return preg_replace( '/[ ]{2,}/', ' ', $text);
+
+} // END hesk_convert_to_utf8_and_clean_html_entities()
+
+
+function hesk_replace_num_entity($ord)
+{
+	$ord = $ord[1];
+	if (preg_match('/^x([0-9a-f]+)$/i', $ord, $match))
+	{
+		$ord = hexdec($match[1]);
+	}
+	else
+	{
+		$ord = intval($ord);
+	}
+
+	$no_bytes = 0;
+	$byte = array();
+
+	if ($ord < 128)
+	{
+		return chr($ord);
+	}
+	elseif ($ord < 2048)
+	{
+		$no_bytes = 2;
+	}
+	elseif ($ord < 65536)
+	{
+		$no_bytes = 3;
+	}
+	elseif ($ord < 1114112)
+	{
+		$no_bytes = 4;
+	}
+	else
+	{
+		return;
+	}
+
+	switch($no_bytes)
+	{
+		case 2:
+		{
+			$prefix = array(31, 192);
+			break;
+		}
+		case 3:
+		{
+			$prefix = array(15, 224);
+			break;
+		}
+		case 4:
+		{
+			$prefix = array(7, 240);
+		}
+	}
+
+	for ($i = 0; $i < $no_bytes; $i++)
+	{
+		$byte[$no_bytes - $i - 1] = (($ord & (63 * pow(2, 6 * $i))) / pow(2, 6 * $i)) & 63 | 128;
+	}
+
+	$byte[0] = ($byte[0] & $prefix[0]) | $prefix[1];
+
+	$ret = '';
+	for ($i = 0; $i < $no_bytes; $i++)
+	{
+		$ret .= chr($byte[$i]);
+	}
+
+	return $ret;
+} // END hesk_replace_num_entity()
+
+
+function hesk_quoted_printable_encode($str)
+{
+	if ( function_exists('quoted_printable_encode') )
+	{
+		return quoted_printable_encode($str);
+	}
+
+	define('PHP_QPRINT_MAXL', 75);
+
+	$lp = 0;
+	$ret = '';
+	$hex = "0123456789ABCDEF";
+	$length = strlen($str);
+	$str_index = 0;
+
+	while ($length--)
+	{
+		if ((($c = $str[$str_index++]) == "\015") && ($str[$str_index] == "\012") && $length > 0)
+		{
+			$ret .= "\015";
+			$ret .= $str[$str_index++];
+			$length--;
+			$lp = 0;
+		}
+		else
+		{
+			if (ctype_cntrl($c)
+			|| (ord($c) == 0x7f)
+			|| (ord($c) & 0x80)
+			|| ($c == '=')
+			|| (($c == ' ') && ($str[$str_index] == "\015")))
+			{
+				if (($lp += 3) > PHP_QPRINT_MAXL)
+				{
+					$ret .= '=';
+					$ret .= "\015";
+					$ret .= "\012";
+					$lp = 3;
+				}
+				$ret .= '=';
+				$ret .= $hex[ord($c) >> 4];
+				$ret .= $hex[ord($c) & 0xf];
+			}
+			else
+			{
+				if ((++$lp) > PHP_QPRINT_MAXL)
+				{
+					$ret .= '=';
+					$ret .= "\015";
+					$ret .= "\012";
+					$lp = 1;
+				}
+				$ret .= $c;
+			}
+		}
+	}
+
+	return $ret;
+} // END hesk_quoted_printable_encode()
diff --git a/hesk/inc/mail/hesk_imap.php b/hesk/inc/mail/hesk_imap.php
new file mode 100644
index 0000000..b5c69bd
--- /dev/null
+++ b/hesk/inc/mail/hesk_imap.php
@@ -0,0 +1,203 @@
+#!/usr/bin/php -q
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH', dirname(dirname(dirname(__FILE__))) . '/');
+
+// Do not send out the default UTF-8 HTTP header
+define('NO_HTTP_HEADER',1);
+
+// Get required files and functions
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+
+//============================================================================//
+//                           OPTIONAL MODIFICATIONS                           //
+//============================================================================//
+
+// Set category ID where new tickets will be submitted to
+$set_category = 1;
+
+// Set ticket priority of new tickets with the following options:
+// -1  = use default category priority
+//  0  = critical
+//  1  = high
+//  2  = medium
+//  3  = low
+$set_priority = -1;
+
+// Uncomment lines below to use different IMAP login details than in settings
+/*
+$hesk_settings['imap']           = 1;
+$hesk_settings['imap_job_wait']  = 15;
+$hesk_settings['imap_host_name'] = 'imap.gmail.com';
+$hesk_settings['imap_host_port'] = 993;
+$hesk_settings['imap_enc']       = 'ssl';
+$hesk_settings['imap_keep']      = 0;
+$hesk_settings['imap_user']      = 'test@example.com';
+$hesk_settings['imap_password']  = 'password';
+*/
+
+//============================================================================//
+//                         END OPTIONAL MODIFICATIONS                         //
+//============================================================================//
+
+// Is this feature enabled?
+if (empty($hesk_settings['imap']))
+{
+	die($hesklang['ifd']);
+}
+
+// Is IMAP available?
+if ( ! function_exists('imap_open'))
+{
+	die($hesklang['iei']);
+}
+
+// Are we in maintenance mode?
+if ( hesk_check_maintenance(false) )
+{
+	// If Debug mode is ON show "Maintenance mode" message
+	$message = $hesk_settings['debug_mode'] ? $hesklang['mm1'] : '';
+	die($message);
+}
+
+// Don't start IMAP fetching if an existing job is in progress
+if ($hesk_settings['imap_job_wait'])
+{
+	// A log file used to store start of IMAP fetching
+	$job_file = HESK_PATH . $hesk_settings['cache_dir'] . '/__imap-' . sha1(__FILE__) . '.txt';
+
+	// If the job file already exists, wait for the previous job to complete unless expired
+	if ( file_exists($job_file ) )
+	{
+		// Get time when the active IMAP fetching started
+		$last = intval( file_get_contents($job_file) );
+
+		// Give a running process at least X minutes to finish
+		if ( $last + $hesk_settings['imap_job_wait'] * 60 > time() )
+		{
+			$message = $hesk_settings['debug_mode'] ? $hesklang['ifr'] : '';
+			die($message);
+		}
+		else
+		{
+			// Start the process (force)
+			file_put_contents($job_file, time() );
+		}
+	}
+	else
+	{
+		// No job in progress, log when this one started
+		file_put_contents($job_file, time() );
+	}
+}
+
+// Get other required includes
+require(HESK_PATH . 'inc/pipe_functions.inc.php');
+
+// Tell Hesk we are in IMAP mode
+define('HESK_IMAP', true);
+
+// IMAP mailbox based on required encryption
+switch ($hesk_settings['imap_enc'])
+{
+    case 'ssl':
+        $hesk_settings['imap_mailbox'] = '{'.$hesk_settings['imap_host_name'].':'.$hesk_settings['imap_host_port'].'/imap/ssl/novalidate-cert}';
+        break;
+    case 'tls':
+        $hesk_settings['imap_mailbox'] = '{'.$hesk_settings['imap_host_name'].':'.$hesk_settings['imap_host_port'].'/imap/tls/novalidate-cert}';
+        break;
+    default:
+        $hesk_settings['imap_mailbox'] = '{'.$hesk_settings['imap_host_name'].':'.$hesk_settings['imap_host_port'].'}';
+}
+
+// Connect to IMAP
+$imap = @imap_open($hesk_settings['imap_mailbox'], $hesk_settings['imap_user'], $hesk_settings['imap_password']);
+
+// Connection successful?
+if ($imap !== false)
+{
+    echo $hesk_settings['debug_mode'] ? "<pre>Connected to the IMAP server &quot;" . $hesk_settings['imap_mailbox'] . "&quot;.</pre>\n" : '';
+
+    if($emails = imap_search($imap, 'UNSEEN'))
+    {
+        echo $hesk_settings['debug_mode'] ? "<pre>Unread messages found: " . count($emails) . "</pre>\n" : '';
+
+        // Connect to the database
+        hesk_dbConnect();
+
+        // Download and parse each email
+        foreach($emails as $email_number)
+        {
+            // Parse email from the stream
+            $results = parser();
+
+            // Convert email into a ticket (or new reply)
+            if ( $id = hesk_email2ticket($results, 2, $set_category, $set_priority) )
+            {
+                echo $hesk_settings['debug_mode'] ? "<pre>Ticket $id created/updated.</pre>\n" : '';
+            }
+            else
+            {
+                echo $hesk_settings['debug_mode'] ? "<pre>Ticket NOT inserted - may be duplicate, blocked or an error.</pre>\n" : '';
+            }
+
+            // Queue message to be deleted on connection close
+            if ( ! $hesk_settings['imap_keep'])
+            {
+                imap_delete($imap, $email_number);
+            }
+
+            echo $hesk_settings['debug_mode'] ? "<br /><br />\n\n" : '';
+        }
+
+        if ( ! $hesk_settings['imap_keep'])
+        {
+            imap_expunge($imap);
+        }
+    }
+    else
+    {
+        echo $hesk_settings['debug_mode'] ? "<pre>No unread messages found.</pre>\n" : '';
+    }
+
+    // Close IMAP connection
+    imap_close($imap);
+    echo $hesk_settings['debug_mode'] ? "<pre>Disconnected from the IMAP server.</pre>\n" : '';
+}
+
+// Any error messages?
+if($errors = imap_errors())
+{
+    if ($hesk_settings['debug_mode'])
+    {
+        foreach ($errors as $error)
+        {
+            echo "<pre>" . hesk_htmlspecialchars($error) . "</pre>\n";
+        }
+    }
+    else
+    {
+        	echo "<h2>An error occured.</h2><p>For details turn <b>Debug mode</b> ON in settings and run this script again.</p>\n";
+    }
+}
+
+// Remove active IMAP fetching log file
+if ($hesk_settings['imap_job_wait'])
+{
+	unlink($job_file);
+}
+
+return NULL;
diff --git a/hesk/inc/mail/hesk_pipe.php b/hesk/inc/mail/hesk_pipe.php
new file mode 100644
index 0000000..5565042
--- /dev/null
+++ b/hesk/inc/mail/hesk_pipe.php
@@ -0,0 +1,60 @@
+#!/usr/bin/php -q
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH', dirname(dirname(dirname(__FILE__))) . '/');
+
+// Do not send out the default UTF-8 HTTP header
+define('NO_HTTP_HEADER',1);
+
+// Get required files and functions
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+
+//============================================================================//
+//                           OPTIONAL MODIFICATIONS                           //
+//============================================================================//
+
+// Set category ID where new tickets will be submitted to
+$set_category = 1;
+
+// Set ticket priority of new tickets with the following options:
+// -1  = use default category priority
+//  0  = critical
+//  1  = high
+//  2  = medium
+//  3  = low
+$set_priority = -1;
+
+//============================================================================//
+//                         END OPTIONAL MODIFICATIONS                         //
+//============================================================================//
+
+// Is this feature enabled?
+if (empty($hesk_settings['email_piping']))
+{
+	die($hesklang['epd']);
+}
+
+// Email piping is enabled, get other required includes
+require(HESK_PATH . 'inc/pipe_functions.inc.php');
+
+// Parse the incoming email
+$results = parser();
+
+// Convert email into a ticket (or new reply)
+hesk_dbConnect();
+hesk_email2ticket($results, 0, $set_category, $set_priority);
+
+return NULL;
diff --git a/hesk/inc/mail/hesk_pop3.php b/hesk/inc/mail/hesk_pop3.php
new file mode 100644
index 0000000..c53e040
--- /dev/null
+++ b/hesk/inc/mail/hesk_pop3.php
@@ -0,0 +1,197 @@
+#!/usr/bin/php -q
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH', dirname(dirname(dirname(__FILE__))) . '/');
+
+// Do not send out the default UTF-8 HTTP header
+define('NO_HTTP_HEADER',1);
+
+// Get required files and functions
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+
+//============================================================================//
+//                           OPTIONAL MODIFICATIONS                           //
+//============================================================================//
+
+// Set category ID where new tickets will be submitted to
+$set_category = 1;
+
+// Set ticket priority of new tickets with the following options:
+// -1  = use default category priority
+//  0  = critical
+//  1  = high
+//  2  = medium
+//  3  = low
+$set_priority = -1;
+
+// Uncomment lines below to use different POP3 login details than in settings
+/*
+$hesk_settings['pop3_host_name'] = 'mail.server.com';
+$hesk_settings['pop3_host_port'] = 110;
+$hesk_settings['pop3_tls']       = 0;
+$hesk_settings['pop3_user']      = 'user@server.com';
+$hesk_settings['pop3_password']  = 'password';
+*/
+
+//============================================================================//
+//                         END OPTIONAL MODIFICATIONS                         //
+//============================================================================//
+
+// Is this feature enabled?
+if (empty($hesk_settings['pop3']))
+{
+	die($hesklang['pfd']);
+}
+
+// Are we in maintenance mode?
+if ( hesk_check_maintenance(false) )
+{
+	// If Debug mode is ON show "Maintenance mode" message
+	$message = $hesk_settings['debug_mode'] ? $hesklang['mm1'] : '';
+	die($message);
+}
+
+// Don't start POP3 fetching if an existing job is in progress
+if ($hesk_settings['pop3_job_wait'])
+{
+	// A log file used to store start of POP3 fetching
+	$job_file = HESK_PATH . $hesk_settings['cache_dir'] . '/__pop3-' . sha1(__FILE__) . '.txt';
+
+	// If the job file already exists, wait for the previous job to complete unless expired
+	if ( file_exists($job_file ) )
+	{
+		// Get time when the active POP3 fetching started
+		$last = intval( file_get_contents($job_file) );
+
+		// Give a running process at least 31 minutes to finish
+		if ( $last + $hesk_settings['pop3_job_wait'] * 60 > time() )
+		{
+			$message = $hesk_settings['debug_mode'] ? $hesklang['pfr'] : '';
+			die($message);
+		}
+		else
+		{
+			// Start the process (force)
+			file_put_contents($job_file, time() );
+		}
+	}
+	else
+	{
+		// No job in progress, log when this one started
+		file_put_contents($job_file, time() );
+	}
+}
+
+// Get other required includes
+require(HESK_PATH . 'inc/pipe_functions.inc.php');
+
+// Get POP3 class
+require(HESK_PATH . 'inc/mail/pop3.php');
+
+// Uncomment when using SASL authentication mechanisms
+# require(HESK_PATH . 'inc/mail/sasl/sasl.php');
+
+// If a pop3 wrapper is registered un register it, we need our custom wrapper
+if ( in_array('pop3', stream_get_wrappers() ) )
+{
+    stream_wrapper_unregister('pop3');
+}
+
+// Register the pop3 stream handler class
+stream_wrapper_register('pop3', 'pop3_stream');
+
+// Setup required variables
+$pop3 = new pop3_class;
+$pop3->hostname	= $hesk_settings['pop3_host_name'];
+$pop3->port		= $hesk_settings['pop3_host_port'];
+$pop3->tls		= $hesk_settings['pop3_tls'];
+$pop3->debug	= 0;
+$pop3->join_continuation_header_lines = 1;
+
+// Connect to POP3
+if(($error=$pop3->Open())=="")
+{
+	echo $hesk_settings['debug_mode'] ? "<pre>Connected to the POP3 server &quot;" . $pop3->hostname . "&quot;.</pre>\n" : '';
+
+	// Authenticate
+	if(($error=$pop3->Login($hesk_settings['pop3_user'], hesk_htmlspecialchars_decode($hesk_settings['pop3_password'])))=="")
+	{
+		echo $hesk_settings['debug_mode'] ? "<pre>User &quot;" . $hesk_settings['pop3_user'] . "&quot; logged in.</pre>\n" : '';
+
+		// Get number of messages and total size
+		if(($error=$pop3->Statistics($messages,$size))=="")
+		{
+			echo $hesk_settings['debug_mode'] ? "<pre>There are $messages messages in the mail box with a total of $size bytes.</pre>\n" : '';
+
+			// If we have any messages, process them
+			if($messages>0)
+			{
+				// Connect to the database
+				hesk_dbConnect();
+
+				for ($message = 1; $message <= $messages; $message++)
+				{
+					echo $hesk_settings['debug_mode'] ? "<pre>Parsing message $message of $messages.</pre>\n" : '';
+
+					$pop3->GetConnectionName($connection_name);
+					$message_file = 'pop3://'.$connection_name.'/'.$message;
+
+					// Parse the incoming email
+					$results = parser($message_file);
+
+					// Convert email into a ticket (or new reply)
+					if ( $id = hesk_email2ticket($results, 1, $set_category, $set_priority) )
+					{
+						echo $hesk_settings['debug_mode'] ? "<pre>Ticket $id created/updated.</pre>\n" : '';
+
+					}
+					else
+					{
+						echo $hesk_settings['debug_mode'] ? "<pre>Ticket NOT inserted - may be duplicate, blocked or an error.</pre>\n" : '';
+					}
+
+					// Queue message to be deleted on connection close
+					if ( ! $hesk_settings['pop3_keep'])
+                    {
+                    	$pop3->DeleteMessage($message);
+                    }
+
+					echo $hesk_settings['debug_mode'] ? "<br /><br />\n\n" : '';
+				}
+			}
+
+			// Disconnect from the server - this also deletes queued messages
+			if($error == "" && ($error=$pop3->Close()) == "")
+			{
+				echo $hesk_settings['debug_mode'] ? "<pre>Disconnected from the POP3 server &quot;" . $pop3->hostname . "&quot;.</pre>\n" : '';
+			}
+		}
+	}
+}
+
+// Any error messages?
+if($error != '')
+{
+	echo "<h2>Error: " . hesk_htmlspecialchars($error) . "</h2>";
+}
+
+// Remove active POP3 fetching log file
+if ($hesk_settings['pop3_job_wait'])
+{
+	unlink($job_file);
+}
+
+return NULL;
diff --git a/hesk/inc/mail/index.htm b/hesk/inc/mail/index.htm
new file mode 100644
index 0000000..d79f2c9
--- /dev/null
+++ b/hesk/inc/mail/index.htm
@@ -0,0 +1,8 @@
+<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
+<HTML><HEAD>
+<TITLE>403 Forbidden</TITLE>
+</HEAD><BODY>
+<H1>Forbidden</H1>
+You don't have permission to access this folder.<P>
+<hr />
+</BODY></HTML>
\ No newline at end of file
diff --git a/hesk/inc/mail/mime_parser.php b/hesk/inc/mail/mime_parser.php
new file mode 100644
index 0000000..3a472a0
--- /dev/null
+++ b/hesk/inc/mail/mime_parser.php
@@ -0,0 +1,2674 @@
+<?php
+/*
+ * mime_parser.php
+ *
+ * @(#) $Id: mime_parser.php,v 1.91 2016/08/27 22:11:07 mlemos Exp $
+ *
+ */
+
+define('MIME_PARSER_START',        1);
+define('MIME_PARSER_HEADER',       2);
+define('MIME_PARSER_HEADER_VALUE', 3);
+define('MIME_PARSER_BODY',         4);
+define('MIME_PARSER_BODY_START',   5);
+define('MIME_PARSER_BODY_DATA',    6);
+define('MIME_PARSER_BODY_DONE',    7);
+define('MIME_PARSER_END',          8);
+
+define('MIME_MESSAGE_START',            1);
+define('MIME_MESSAGE_GET_HEADER_NAME',  2);
+define('MIME_MESSAGE_GET_HEADER_VALUE', 3);
+define('MIME_MESSAGE_GET_BODY',         4);
+define('MIME_MESSAGE_GET_BODY_PART',    5);
+
+define('MIME_ADDRESS_START',            1);
+define('MIME_ADDRESS_FIRST',            2);
+
+/*
+{metadocument}<?xml version="1.0" encoding="ISO-8859-1" ?>
+<class>
+
+	<package>net.manuellemos.mimeparser</package>
+
+	<version>@(#) $Id: mime_parser.php,v 1.91 2016/08/27 22:11:07 mlemos Exp $</version>
+	<copyright>Copyright © (C) Manuel Lemos 2006 - 2008</copyright>
+	<title>MIME parser</title>
+	<author>Manuel Lemos</author>
+	<authoraddress>mlemos-at-acm.org</authoraddress>
+
+	<documentation>
+		<idiom>en</idiom>
+		<purpose>Parse MIME encapsulated e-mail message data compliant with
+			the RFC 2822 or aggregated in mbox format.</purpose>
+		<usage>Use the function <functionlink>Decode</functionlink> function
+			to retrieve the structure of the messages to be parsed. Adjust its
+			parameters to tell how to return the decoded body data.
+			Use the <tt>SaveBody</tt> parameter to make the body parts be saved
+			to files when the message is larger than the available memory. Use
+			the <tt>SkipBody</tt> parameter to just retrieve the message
+			structure without returning the body data.<paragraphbreak />
+			If the message data is an archive that may contain multiple messages
+			aggregated in the mbox format, set the variable
+			<variablelink>mbox</variablelink> to <booleanvalue>1</booleanvalue>.</usage>
+	</documentation>
+
+{/metadocument}
+*/
+
+class mime_parser_class
+{
+/*
+{metadocument}
+	<variable>
+		<name>error</name>
+		<type>STRING</type>
+		<value></value>
+		<documentation>
+			<purpose>Store the message that is returned when an error
+				occurs.</purpose>
+			<usage>Check this variable to understand what happened when a call to
+				any of the class functions has failed.<paragraphbreak />
+				This class uses cumulative error handling. This means that if one
+				class functions that may fail is called and this variable was
+				already set to an error message due to a failure in a previous call
+				to the same or other function, the function will also fail and does
+				not do anything.<paragraphbreak />
+				This allows programs using this class to safely call several
+				functions that may fail and only check the failure condition after
+				the last function call.<paragraphbreak />
+				Just set this variable to an empty string to clear the error
+				condition.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $error='';
+
+/*
+{metadocument}
+	<variable>
+		<name>error_position</name>
+		<type>INTEGER</type>
+		<value>-1</value>
+		<documentation>
+			<purpose>Point to the position of the message data or file that
+				refers to the last error that occurred.</purpose>
+			<usage>Check this variable to determine the relevant position of the
+				message when a parsing error occurs.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $error_position = -1;
+
+/*
+{metadocument}
+	<variable>
+		<name>mbox</name>
+		<type>BOOLEAN</type>
+		<value>0</value>
+		<documentation>
+			<purpose>Specify whether the message data to parse is a single RFC
+				2822 message or it is an archive that contain multiple messages in
+				the mbox format.</purpose>
+			<usage>Set this variable to <booleanvalue>1</booleanvalue> if it is
+				it is intended to parse an mbox message archive.<br />
+				mbox archives may contain multiple messages. Each message starts
+				with the header <tt>From</tt>. Since all valid RFC 2822 headers
+				must with a colon, the class will fail to parse a mbox archive if
+				this variable is set to <booleanvalue>0</booleanvalue>.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $mbox = 0;
+
+/*
+{metadocument}
+	<variable>
+		<name>decode_headers</name>
+		<type>BOOLEAN</type>
+		<value>1</value>
+		<documentation>
+			<purpose>Specify whether the message headers should be decoded.</purpose>
+			<usage>Set this variable to <booleanvalue>1</booleanvalue> if it is
+				necessary to decode message headers that may have non-ASCII
+				characters and use other character set encodings.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $decode_headers = 1;
+
+/*
+{metadocument}
+	<variable>
+		<name>decode_bodies</name>
+		<type>BOOLEAN</type>
+		<value>1</value>
+		<documentation>
+			<purpose>Specify whether the message body parts should be decoded.</purpose>
+			<usage>Set this variable to <booleanvalue>1</booleanvalue> if it is
+				necessary to parse the message bodies and extract its part
+				structure.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $decode_bodies = 1;
+
+/*
+{metadocument}
+	<variable>
+		<name>extract_addresses</name>
+		<type>BOOLEAN</type>
+		<value>1</value>
+		<documentation>
+			<purpose>Specify whether the message headers that usually contain
+				e-mail addresses should be parsed and the addresses should be
+				extracted by the <functionlink>Decode</functionlink> function.</purpose>
+			<usage>Set this variable to <booleanvalue>1</booleanvalue> if it is
+				necessary to extract the e-mail addresses contained in certain
+				message headers.<paragraphbreak />
+				The headers to be parsed are defined by the
+				<variablelink>address_headers</variablelink> variable.<paragraphbreak />
+				The parsed addresses are returned by the
+				<tt>ExtractedAddresses</tt> entry of the <argumentlink>
+					<function>Decode</function>
+					<argument>decoded</argument>
+				</argumentlink> argument of the
+				<functionlink>Decode</functionlink> function.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $extract_addresses = 1;
+
+/*
+{metadocument}
+	<variable>
+		<name>address_headers</name>
+		<type>HASH</type>
+		<value></value>
+		<documentation>
+			<purpose>Specify which headers contain addresses that should be
+				parsed and extracted.</purpose>
+			<usage>Change this variable if you need to extract e-mail addresses
+				from a different list of message headers.<paragraphbreak />
+				It must be set to an associative array with keys set to the names
+				of the headers to be parsed including the colon. The array values
+				must be set to a boolean flag to tell whether the headers with the
+				respective name should be parsed. The header names must be in lower
+				case.<paragraphbreak />
+				By default the class addresses from the headers:
+				<stringvalue>from:</stringvalue>, <stringvalue>to:</stringvalue>,
+				<stringvalue>cc:</stringvalue>, <stringvalue>bcc:</stringvalue>,
+				<stringvalue>return-path:</stringvalue>,
+				<stringvalue>reply-to:</stringvalue> and
+				<stringvalue>disposition-notification-to:</stringvalue>.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $address_headers = array(
+		'from:' => 1,
+		'to:' => 1,
+		'cc:' => 1,
+		'bcc:' => 1,
+		'return-path:'=>1,
+		'reply-to:'=>1,
+		'disposition-notification-to:'=>1
+	);
+
+/*
+{metadocument}
+	<variable>
+		<name>message_buffer_length</name>
+		<type>INTEGER</type>
+		<value>8000</value>
+		<documentation>
+			<purpose>Maximum length of the chunks of message data that the class
+				parse at one time.</purpose>
+			<usage>Adjust this value according to the available memory.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $message_buffer_length = 8000;
+
+/*
+{metadocument}
+	<variable>
+		<name>ignore_syntax_errors</name>
+		<type>BOOLEAN</type>
+		<value>1</value>
+		<documentation>
+			<purpose>Specify whether the class should ignore syntax errors in
+				malformed messages.</purpose>
+			<usage>Set this variable to <booleanvalue>0</booleanvalue> if it is
+				necessary to verify whether message data may be corrupted due to
+				to eventual bugs in the program that generated the
+				message.<paragraphbreak />
+				Currently the class only ignores some types of syntax errors.
+				Other syntax errors may still cause the
+				<functionlink>Decode</functionlink> to fail.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $ignore_syntax_errors=1;
+
+/*
+{metadocument}
+	<variable>
+		<name>warnings</name>
+		<type>HASH</type>
+		<value></value>
+		<documentation>
+			<purpose>Return a list of positions of the original message that
+				contain syntax errors.</purpose>
+			<usage>Check this variable to retrieve eventual message syntax
+				errors that were ignored when the
+				<variablelink>ignore_syntax_errors</variablelink> is set to
+				<booleanvalue>1</booleanvalue>.<paragraphbreak />
+				The indexes of this array are the positions of the errors. The
+				array values are the corresponding syntax error messages.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $warnings=array();
+
+/*
+{metadocument}
+	<variable>
+		<name>track_lines</name>
+		<type>BOOLEAN</type>
+		<value>0</value>
+		<documentation>
+			<purpose>Tell the class to keep track the position of each message
+				line.</purpose>
+			<usage>Set this variable to <integervalue>1</integervalue> if you
+				need to determine the line and column number associated to a given
+				position of the parsed message.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $track_lines = 0;
+	
+/*
+{metadocument}
+	<variable>
+		<name>use_part_file_names</name>
+		<type>BOOLEAN</type>
+		<value>0</value>
+		<documentation>
+			<purpose>Tell the class to try to use the original message
+				attachment file names when saving body parts to files.</purpose>
+			<usage>Set this variable to <integervalue>1</integervalue> if you
+				would like to have attachments be saved to file with the names
+				that were used when the message was sent.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $use_part_file_names = 0;
+
+/*
+{metadocument}
+	<variable>
+		<name>custom_mime_types</name>
+		<type>HASH</type>
+		<value></value>
+		<documentation>
+			<purpose>List of MIME types not yet recognized by the
+				<functionlink>Analyze</functionlink> function that applications
+				may define.</purpose>
+			<usage>Set this variable to an associative array of custom MIME
+				types that your application recognizes, so the
+				<functionlink>Analyze</functionlink> function does not fail when
+				message parts are found with those MIME types.<paragraphbreak />
+				The indexes of this array are the MIME type names with lower case
+				letters. The array values are also associative arrays with an
+				entry named <tt>Type</tt> that defines the type of content and
+				another entry named <tt>Description</tt> that defines the content
+				type description.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $custom_mime_types = array();
+
+	/* Private variables */
+	var $state = MIME_PARSER_START;
+	var $buffer = '';
+	var $buffer_position = 0;
+	var $offset = 0;
+	var $parts = array();
+	var $part_position = 0;
+	var $headers = array();
+	var $body_parser;
+	var $body_parser_state = MIME_PARSER_BODY_DONE;
+	var $body_buffer = '';
+	var $body_buffer_position = 0;
+	var $body_offset = 0;
+	var $current_header = '';
+	var $file;
+	var $body_file;
+	var $position = 0;
+	var $body_part_number = 1;
+	var $next_token = '';
+	var $lines = array();
+	var $line_offset = 0;
+	var $last_line = 1;
+	var $last_carriage_return = 0;
+	var $header_name_characters = '!"#$%&\'()*+,-./0123456789;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}';
+	var $message_position = 0;
+
+	/* Private functions */
+
+	Function SetError($error)
+	{
+		$this->error = $error;
+		return(0);
+	}
+
+	Function SetErrorWithContact($error)
+	{
+		return($this->SetError($error.'. Please contact the author Manuel Lemos <mlemos@acm.org> and send a copy of this message to let him add support for this kind of messages'));
+	}
+
+	Function SetPositionedError($error, $position)
+	{
+		$this->error_position = $position;
+		return($this->SetError($error));
+	}
+
+	Function SetPositionedWarning($error, $position)
+	{
+		if(!$this->ignore_syntax_errors)
+			return($this->SetPositionedError($error, $position));
+		$this->warnings[$position]=$error;
+		return(1);
+	}
+
+	Function SetPHPError($error, &$php_error_message)
+	{
+		if(IsSet($php_error_message)
+		&& strlen($php_error_message))
+			$error .= ': '.$php_error_message;
+		return($this->SetError($error));
+	}
+
+	Function ResetParserState()
+	{
+		$this->error='';
+		$this->error_position = -1;
+		$this->state = MIME_PARSER_START;
+		$this->buffer = '';
+		$this->buffer_position = 0;
+		$this->offset = 0;
+		$this->parts = array();
+		$this->part_position = 0;
+		$this->headers = array();
+		$this->body_parser_state = MIME_PARSER_BODY_DONE;
+		$this->body_buffer = '';
+		$this->body_buffer_position = 0;
+		$this->body_offset = 0;
+		$this->current_header = '';
+		$this->position = 0;
+		$this->body_part_number = 1;
+		$this->next_token = '';
+		$this->lines = ($this->track_lines ? array(0 => 0) : array());
+		$this->line_offset = 0;
+		$this->last_line = 0;
+		$this->last_carriage_return = 0;
+	}
+
+	Function Tokenize($string,$separator="")
+	{
+		if(!strcmp($separator,""))
+		{
+			$separator=$string;
+			$string=$this->next_token;
+		}
+		for($character=0;$character<strlen($separator);$character++)
+		{
+			if(GetType($position=strpos($string,$separator[$character]))=='integer')
+				$found=(IsSet($found) ? min($found,$position) : $position);
+		}
+		if(IsSet($found))
+		{
+			$this->next_token=substr($string,$found+1);
+			return(substr($string,0,$found));
+		}
+		else
+		{
+			$this->next_token='';
+			return($string);
+		}
+	}
+
+	Function ParseStructuredHeader($value, &$type, &$parameters, &$character_sets, &$languages)
+	{
+		$type = strtolower(trim($this->Tokenize($value, ';')));
+		$p = trim($this->Tokenize(''));
+		$parameters = $character_sets = $languages = array();
+		while(strlen($p))
+		{
+			$parameter = trim(strtolower($this->Tokenize($p, '=')));
+			$remaining = trim($this->Tokenize(''));
+			if(strlen($remaining)
+			&& !strcmp($remaining[0], '"')
+			&& (GetType($quote = strpos($remaining, '"', 1)) == 'integer'))
+			{
+				$value = substr($remaining, 1, $quote - 1);
+				$p = trim(substr($remaining, $quote + 1));
+				if(strlen($p) > 0
+				&& !strcmp($p[0], ';'))
+					$p = substr($p, 1);
+			}
+			else
+			{
+				$value = trim($this->Tokenize($remaining, ';'));
+				$p = trim($this->Tokenize(''));
+			}
+			if(($l=strlen($parameter))
+			&& !strcmp($parameter[$l - 1],'*'))
+			{
+				$parameter=$this->Tokenize($parameter, '*');
+				if(IsSet($parameters[$parameter])
+				&& IsSet($character_sets[$parameter]))
+					$value = $parameters[$parameter] . UrlDecode($value);
+				else
+				{
+					$character_sets[$parameter] = strtolower($this->Tokenize($value, '\''));
+					$languages[$parameter] = $this->Tokenize('\'');
+					$value = UrlDecode($this->Tokenize(''));
+				}
+			}
+			$parameters[$parameter] = $value;
+		}
+	}
+
+	Function FindStringLineBreak($string, $position, &$break, &$line_break)
+	{
+		if(GetType($line_break=strpos($string, $break="\r", $position))=='integer')
+		{
+			if(GetType($new_line_break=strpos($string, "\n", $position))=='integer')
+			{
+				if($new_line_break < $line_break)
+				{
+					$break = "\n";
+					$line_break = $new_line_break;
+					return(1);
+				}
+			}
+			if($line_break>$position
+			&& $string[$line_break-1]=="\r")
+			{
+				$line_break--;
+				$break="\r\n";
+			}
+			return(1);
+		}
+		return(GetType($line_break=strpos($string, $break="\n", $position))=='integer');
+	}
+
+	Function FindLineBreak($position, &$break, &$line_break)
+	{
+		if(GetType($line_break=strpos($this->buffer, $break="\r", $position))=='integer')
+		{
+			if(GetType($new_line_break=strpos($this->buffer, "\n", $position))=='integer')
+			{
+				if($new_line_break < $line_break)
+				{
+					$break = "\n";
+					$line_break = $new_line_break;
+					return(1);
+				}
+			}
+			if(($n = $line_break + 1) < strlen($this->buffer)
+			&& $this->buffer[$n]=="\n")
+				$break="\r\n";
+			return(1);
+		}
+		return(GetType($line_break=strpos($this->buffer, $break="\n", $position))=='integer');
+	}
+
+	Function FindBodyLineBreak($position, &$break, &$line_break)
+	{
+		if(GetType($line_break=strpos($this->body_buffer, $break="\r", $position))=='integer')
+		{
+			if(GetType($new_line_break=strpos($this->body_buffer, "\n", $position))=='integer')
+			{
+				if($new_line_break < $line_break)
+				{
+					$break = "\n";
+					$line_break = $new_line_break;
+					return(1);
+				}
+			}
+			if(($n = $line_break + 1) < strlen($this->body_buffer)
+			&& $this->body_buffer[$n]=="\n")
+				$break="\r\n";
+			return(1);
+		}
+		return(GetType($line_break=strpos($this->body_buffer, $break="\n", $position))=='integer');
+	}
+
+	Function ParseHeaderString($body, &$position, &$headers)
+	{
+		$l = strlen($body);
+		$headers = array();
+		for(;$position < $l;)
+		{
+			if($this->FindStringLineBreak($body, $position, $break, $line_break))
+			{
+				$line = substr($body, $position, $line_break - $position);
+				$position = $line_break + strlen($break);
+			}
+			else
+			{
+				$line = substr($body, $position);
+				$position = $l;
+			}
+			if(strlen($line)==0)
+				break;
+			$h = strtolower(strtok($line,':'));
+			$headers[$h] = trim(strtok(''));
+		}
+	}
+
+	Function ParsePart($end, &$part, &$need_more_data)
+	{
+		$need_more_data = 0;
+		switch($this->state)
+		{
+			case MIME_PARSER_START:
+				$part=array(
+					'Type'=>'MessageStart',
+					'Position'=>$this->offset + $this->buffer_position
+				);
+				$this->state = MIME_PARSER_HEADER;
+				break;
+			case MIME_PARSER_HEADER:
+				if($this->FindLineBreak($this->buffer_position, $break, $line_break))
+				{
+					$next = $line_break + strlen($break);
+					if(!strcmp($break,"\r")
+					&& strlen($this->buffer) == $next
+					&& !$end)
+					{
+						$need_more_data = 1;
+						break;
+					}
+					if($line_break==$this->buffer_position)
+					{
+						$part=array(
+							'Type'=>'BodyStart',
+							'Position'=>$this->offset + $this->buffer_position
+						);
+						$this->buffer_position = $next;
+						$this->state = MIME_PARSER_BODY;
+						break;
+					}
+				}
+				if(($break = strspn($this->buffer, $this->header_name_characters, $this->buffer_position) + $this->buffer_position) < strlen($this->buffer))
+				{
+					switch($this->buffer[$break])
+					{
+						case ':':
+							$next = $break + 1;
+							break;
+						case ' ':
+							if(substr($this->buffer, $this->buffer_position, $break - $this->buffer_position)==='From')
+							{
+								$next = $break + 1;
+								break;
+							}
+						default:
+							if(!$this->SetPositionedWarning('message headers do not end with empty line', $this->buffer_position))
+								return(0);
+							$part=array(
+								'Type'=>'BodyStart',
+								'Position'=>$this->offset + $this->buffer_position
+							);
+							$this->state = MIME_PARSER_BODY;
+							break 2;
+					}
+				}
+				else
+				{
+					$need_more_data = !$end;
+					if($end)
+					{
+						$part=array(
+							'Type'=>'BodyStart',
+							'Position'=>$this->offset + $this->buffer_position
+						);
+						$this->state = MIME_PARSER_BODY;
+					}
+					break;
+				}
+
+				$part=array(
+					'Type'=>'HeaderName',
+					'Name'=>substr($this->buffer, $this->buffer_position, $next - $this->buffer_position),
+					'Position'=>$this->offset + $this->buffer_position
+				);
+				$this->buffer_position = $next;
+				$this->state = MIME_PARSER_HEADER_VALUE;
+				break;
+			case MIME_PARSER_HEADER_VALUE:
+				$position = $this->buffer_position;
+				$value = '';
+				for(;;)
+				{
+					if($this->FindLineBreak($position, $break, $line_break))
+					{
+						$next = $line_break + strlen($break);
+						$line = substr($this->buffer, $position, $line_break - $position);
+						if(strlen($this->buffer) == $next)
+						{
+							if(!$end)
+							{
+								$need_more_data = 1;
+								break 2;
+							}
+							$value .= $line;
+							$part=array(
+								'Type'=>'HeaderValue',
+								'Value'=>$value,
+								'Position'=>$this->offset + $this->buffer_position
+							);
+							$this->buffer_position = $next;
+							$this->state = MIME_PARSER_END;
+							break ;
+						}
+						else
+						{
+							$character = $this->buffer[$next];
+							if(!strcmp($character, ' ')
+							|| !strcmp($character, "\t"))
+							{
+								$value .= $line;
+								$position = $next;
+							}
+							else
+							{
+								$value .= $line;
+								$part=array(
+									'Type'=>'HeaderValue',
+									'Value'=>$value,
+									'Position'=>$this->offset + $this->buffer_position
+								);
+								$this->buffer_position = $next;
+								$this->state = MIME_PARSER_HEADER;
+								break 2;
+							}
+						}
+					}
+					else
+					{
+						if(!$end)
+						{
+							$need_more_data = 1;
+							break;
+						}
+						else
+						{
+							$value .= substr($this->buffer, $position);
+							$part=array(
+								'Type'=>'HeaderValue',
+								'Value'=>$value,
+								'Position'=>$this->offset + $this->buffer_position
+							);
+							$this->buffer_position = strlen($this->buffer);
+							$this->state = MIME_PARSER_END;
+							break;
+						}
+					}
+				}
+				break;
+			case MIME_PARSER_BODY:
+				if($this->mbox)
+				{
+					$add = 0;
+					$append='';
+					if($this->FindLineBreak($this->buffer_position, $break, $line_break))
+					{
+						$next = $line_break + strlen($break);
+						$following = $next + strlen($break);
+						if($following >= strlen($this->buffer)
+						|| GetType($line=strpos($this->buffer, $break, $following))!='integer')
+						{
+							if(!$end)
+							{
+								$need_more_data = 1;
+								break;
+							}
+						}
+						$start = substr($this->buffer, $next, strlen($break.'From '));
+						if(!strcmp($break.'From ', $start))
+						{
+							if($line_break == $this->buffer_position)
+							{
+								$part=array(
+									'Type'=>'MessageEnd',
+									'Position'=>$this->offset + $this->buffer_position
+								);
+								$this->buffer_position = $following;
+								$this->state = MIME_PARSER_START;
+								break;
+							}
+							else
+								$add = strlen($break);
+							$next = $line_break;
+						}
+						elseif(($indent = strspn($this->buffer, '>', $next)) > 0)
+						{
+							$start = substr($this->buffer, $next + $indent, strlen('From '));
+							if(!strcmp('From ', $start))
+							{
+								$part=array(
+									'Type'=>'BodyData',
+									'Data'=>substr($this->buffer, $this->buffer_position, $next - $this->buffer_position),
+									'Position'=>$this->offset + $this->buffer_position
+								);
+								$this->buffer_position = $next + 1;
+								break;
+							}
+						}
+					}
+					else
+					{
+						if(!$end)
+						{
+							$need_more_data = 1;
+							break;
+						}
+						$next = strlen($this->buffer);
+						$append="\r\n";
+					}
+					if($next > $this->buffer_position)
+					{
+						$part=array(
+							'Type'=>'BodyData',
+							'Data'=>substr($this->buffer, $this->buffer_position, $next + $add - $this->buffer_position).$append,
+							'Position'=>$this->offset + $this->buffer_position
+						);
+					}
+					elseif($end)
+					{
+						$part=array(
+							'Type'=>'MessageEnd',
+							'Position'=>$this->offset + $this->buffer_position
+						);
+						$this->state = MIME_PARSER_END;
+					}
+					$this->buffer_position = $next;
+				}
+				else
+				{
+					if(strlen($this->buffer)-$this->buffer_position)
+					{
+						$data=substr($this->buffer, $this->buffer_position, strlen($this->buffer) - $this->buffer_position);
+						$end_line = (!strcmp(substr($data,-1),"\n") || !strcmp(substr($data,-1),"\r"));
+						if($end
+						&& !$end_line)
+						{
+							$data.="\n";
+							$end_line = 1;
+						}
+						$offset = $this->offset + $this->buffer_position;
+						$this->buffer_position = strlen($this->buffer);
+						$need_more_data = !$end;
+						if(!$end_line)
+						{
+							if(GetType($line_break=strrpos($data, "\n"))=='integer'
+							|| GetType($line_break=strrpos($data, "\r"))=='integer')
+							{
+								$line_break++;
+								$this->buffer_position -= strlen($data) - $line_break;
+								$data = substr($data, 0, $line_break);
+							}
+						}
+						$part=array(
+							'Type'=>'BodyData',
+							'Data'=>$data,
+							'Position'=>$offset
+						);
+					}
+					else
+					{
+						if($end)
+						{
+							$part=array(
+								'Type'=>'MessageEnd',
+								'Position'=>$this->offset + $this->buffer_position
+							);
+							$this->state = MIME_PARSER_END;
+						}
+						else
+							$need_more_data = 1;
+					}
+				}
+				break;
+			default:
+				return($this->SetPositionedError($this->state.' is not a valid parser state', $this->buffer_position));
+		}
+		return(1);
+	}
+
+	Function QueueBodyParts()
+	{
+		for(;;)
+		{
+			if(!$this->body_parser->GetPart($part,$end))
+				return($this->SetError($this->body_parser->error));
+			if($end)
+				return(1);
+			if(!IsSet($part['Part']))
+				$part['Part']=$this->headers['Boundary'];
+			$this->parts[]=$part;
+		}
+	}
+
+	Function ParseParameters($value, &$first, &$parameters, $return)
+	{
+		$first = strtolower(trim(strtok($value, ';')));
+		$values = trim(strtok(''));
+		$parameters = array();
+		$return_value = '';
+		while(strlen($values))
+		{
+			$parameter = trim(strtolower(strtok($values, '=')));
+			$value = trim(strtok(';'));
+			$l = strlen($value);
+			if($l > 1
+			&& !strcmp($value[0], '"')
+			&& !strcmp($value[$l - 1], '"'))
+				$value = substr($value, 1, $l - 2);
+			$parameters[$parameter] = $value;
+			if(!strcmp($parameter, $return))
+				$return_value = $value;
+			$values = trim(strtok(''));
+		}
+		return($return_value);
+	}
+	
+	Function ParseBody($data, $end, $offset)
+	{
+		$success = $this->body_parser->Parse($data, $end);
+		$tw = count($this->body_parser->warnings);
+		for(Reset($this->body_parser->warnings), $w = 0; $w < $tw; ++$w, Next($this->body_parser->warnings))
+		{
+			$position = Key($this->body_parser->warnings);
+			$this->SetPositionedWarning($this->body_parser->warnings[$position], $offset + $position + $this->body_parser->message_position);
+		}
+		if(!$success)
+		{
+			if(($this->error_position = $this->body_parser->error_position) != -1)
+				 $this->body_parser->error_position += $offset + $this->body_parser->message_position;
+			return($this->SetError($this->body_parser->error));
+		}
+		return(1);
+	}
+
+	Function TrimEncodedWord($not_encoded)
+	{
+		if(strspn($not_encoded, " \t") == strlen($not_encoded))
+			$not_encoded = '';
+		return $not_encoded;
+	}
+
+	Function DecodePart($part)
+	{
+		switch($part['Type'])
+		{
+			case 'MessageStart':
+				$this->headers=array();
+				break;
+			case 'HeaderName':
+				if($this->decode_bodies)
+					$this->current_header = strtolower($part['Name']);
+				break;
+			case 'HeaderValue':
+				if($this->decode_headers)
+				{
+					$value = $part['Value'];
+					$error = '';
+					for($decoded_header = array(), $position = 0; $position<strlen($value); )
+					{
+						if(GetType($encoded=strpos($value,'=?', $position))!='integer')
+						{
+							if($position<strlen($value))
+							{
+								$not_encoded = $this->TrimEncodedWord(substr($value, $position));
+								if(count($decoded_header))
+									$decoded_header[count($decoded_header)-1]['Value'].=$not_encoded;
+								else
+								{
+									$decoded_header[]=array(
+										'Value'=>$not_encoded,
+										'Encoding'=>'ASCII'
+									);
+								}
+							}
+							break;
+						}
+						$set = $encoded + 2;
+						if(GetType($method=strpos($value,'?', $set))!='integer')
+						{
+							$error = 'invalid header encoding syntax '.$part['Value'];
+							$error_position = $part['Position'] + $set;
+							break;
+						}
+						$encoding=strtoupper(substr($value, $set, $method - $set));
+						$method += 1;
+						if(GetType($data=strpos($value,'?', $method))!='integer')
+						{
+							$error = 'invalid header encoding syntax '.$part['Value'];
+							$error_position = $part['Position'] + $set;
+							break;
+						}
+						$start = $data + 1;
+						if(GetType($end=strpos($value,'?=', $start))!='integer')
+						{
+							$error = 'invalid header encoding syntax '.$part['Value'];
+							$error_position = $part['Position'] + $start;
+							break;
+						}
+						if($encoded > $position)
+						{
+							$not_encoded = $this->TrimEncodedWord(substr($value, $position, $encoded - $position));
+							if(count($decoded_header))
+								$decoded_header[count($decoded_header)-1]['Value'].= $not_encoded;
+							else
+							{
+								$decoded_header[]=array(
+									'Value'=>$not_encoded,
+									'Encoding'=>'ASCII'
+								);
+							}
+						}
+						switch(strtolower(substr($value, $method, $data - $method)))
+						{
+							case 'q':
+								if($end>$start)
+								{
+									for($decoded = '', $position = $start; $position < $end ; )
+									{
+										switch($value[$position])
+										{
+											case '=':
+												$h = HexDec($hex = strtolower(substr($value, $position+1, 2)));
+												if($end - $position < 3
+												|| strcmp(sprintf('%02x', $h), $hex))
+												{
+													$warning = 'the header specified an invalid encoded character';
+													$warning_position = $part['Position'] + $position + 1;
+													if($this->ignore_syntax_errors)
+													{
+														$this->SetPositionedWarning($warning, $warning_position);
+														$decoded .= '=';
+														$position ++;
+													}
+													else
+													{
+														$error = $warning;
+														$error_position = $warning_position;
+														break 4;
+													}
+												}
+												else
+												{
+													$decoded .= Chr($h);
+													$position += 3;
+												}
+												break;
+											case '_':
+												$decoded .= ' ';
+												$position++;
+												break;
+											default:
+												$decoded .= $value[$position];
+												$position++;
+												break;
+										}
+									}
+									if(count($decoded_header)
+									&& (!strcmp($decoded_header[$last = count($decoded_header)-1]['Encoding'], 'ASCII')
+									|| !strcmp($decoded_header[$last]['Encoding'], $encoding)))
+									{
+										$decoded_header[$last]['Value'].= $decoded;
+										$decoded_header[$last]['Encoding']= $encoding;
+									}
+									else
+									{
+										$decoded_header[]=array(
+											'Value'=>$decoded,
+											'Encoding'=>$encoding
+										);
+									}
+								}
+								break;
+							case 'b':
+								$decoded=base64_decode(substr($value, $start, $end - $start));
+								if($end <= $start
+								|| GetType($decoded) != 'string'
+								|| strlen($decoded) == 0)
+								{
+									$warning = 'the header specified an invalid base64 encoded text';
+									$warning_position = $part['Position'] + $start;
+									if($this->ignore_syntax_errors)
+										$this->SetPositionedWarning($warning, $warning_position);
+									else
+									{
+										$error = $warning;
+										$error_position = $warning_position;
+										break 2;
+									}
+								}
+								if(count($decoded_header)
+								&& (!strcmp($decoded_header[$last = count($decoded_header)-1]['Encoding'], 'ASCII')
+								|| !strcmp($decoded_header[$last]['Encoding'], $encoding)))
+								{
+									$decoded_header[$last]['Value'].= $decoded;
+									$decoded_header[$last]['Encoding']= $encoding;
+								}
+								else
+								{
+									$decoded_header[]=array(
+										'Value'=>$decoded,
+										'Encoding'=>$encoding
+									);
+								}
+								break;
+							default:
+								$error = 'the header specified an unsupported encoding method';
+								$error_position = $part['Position'] + $method;
+								break 2;
+						}
+						$position = $end + 2;
+						if(($space = strspn($value, " \t", $position)) > 0)
+							$position += $space - 1;
+					}
+					if(strlen($error)==0
+					&& count($decoded_header))
+						$part['Decoded']=$decoded_header;
+				}
+				if($this->decode_bodies
+				|| $this->decode_headers)
+				{
+					switch($this->current_header)
+					{
+						case 'content-type:':
+							$boundary = $this->ParseParameters($part['Value'], $type, $parameters, 'boundary');
+							$this->headers['Type'] = $type;
+							if($this->decode_headers)
+							{
+								$part['MainValue'] = $type;
+								$part['Parameters'] = $parameters;
+							}
+							if(!strcmp(strtok($type, '/'), 'multipart'))
+							{
+								$this->headers['Multipart'] = 1;
+								if(strlen($boundary))
+									$this->headers['Boundary'] = $boundary;
+								else
+									return($this->SetPositionedError('multipart content-type header does not specify the boundary parameter', $part['Position']));
+							}
+							break;
+						case 'content-transfer-encoding:':
+							switch($this->headers['Encoding']=strtolower(trim($part['Value'])))
+							{
+								case 'quoted-printable':
+									$this->headers['QuotedPrintable'] = 1;
+									break;
+								case '7 bit':
+								case '8 bit':
+									if(!$this->SetPositionedWarning('"'.$this->headers['Encoding'].'" is an incorrect content transfer encoding type', $part['Position']))
+										return(0);
+								case '7bit':
+								case '8bit':
+								case 'binary':
+									break;
+								case 'base64':
+									$this->headers['Base64']=1;
+									break;
+								default:
+									if(!$this->SetPositionedWarning('decoding '.$this->headers['Encoding'].' encoded bodies is not yet supported', $part['Position']))
+										return(0);
+							}
+							break;
+					}
+				}
+				break;
+			case 'BodyStart':
+				if($this->decode_bodies
+				&& IsSet($this->headers['Multipart']))
+				{
+					$this->body_parser_state = MIME_PARSER_BODY_START;
+					$this->body_buffer = '';
+					$this->body_buffer_position = 0;
+				}
+				break;
+			case 'MessageEnd':
+				if($this->decode_bodies
+				&& IsSet($this->headers['Multipart'])
+				&& $this->body_parser_state != MIME_PARSER_BODY_DONE)
+				{
+					if($this->body_parser_state != MIME_PARSER_BODY_DATA)
+						return($this->SetPositionedError('incomplete message body part', $part['Position']));
+					if(!$this->SetPositionedWarning('truncated message body part', $part['Position']))
+						return(0);
+				}
+				break;
+			case 'BodyData':
+				if($this->decode_bodies)
+				{
+					if(strlen($this->body_buffer)==0)
+					{
+						$this->body_buffer = $part['Data'];
+						$this->body_offset = $part['Position'];
+					}
+					else
+						$this->body_buffer .= $part['Data'];
+					if(IsSet($this->headers['Multipart']))
+					{
+						$boundary = '--'.$this->headers['Boundary'];
+						switch($this->body_parser_state)
+						{
+							case MIME_PARSER_BODY_START:
+								for($position = $this->body_buffer_position; ;)
+								{
+									if(!$this->FindBodyLineBreak($position, $break, $line_break))
+										return(1);
+									$next = $line_break + strlen($break);
+									if(!strcmp(rtrim(substr($this->body_buffer, $position, $line_break - $position)), $boundary))
+									{
+										$part=array(
+											'Type'=>'StartPart',
+											'Part'=>$this->headers['Boundary'],
+											'Position'=>$this->body_offset + $next
+										);
+										$this->parts[]=$part;
+										UnSet($this->body_parser);
+										$this->body_parser = new mime_parser_class;
+										$this->body_parser->decode_bodies = 1;
+										$this->body_parser->decode_headers = $this->decode_headers;
+										$this->body_parser->mbox = 0;
+										$this->body_parser_state = MIME_PARSER_BODY_DATA;
+										$this->body_buffer = substr($this->body_buffer, $next);
+										$this->body_offset += $next;
+										$this->body_buffer_position = 0;
+										break;
+									}
+									else
+										$position = $next;
+								}
+							case MIME_PARSER_BODY_DATA:
+								for($position = $this->body_buffer_position; ;)
+								{
+									if(!$this->FindBodyLineBreak($position, $break, $line_break))
+									{
+										if($position > 0)
+										{
+											if(!$this->ParseBody(substr($this->body_buffer, 0, $position), 0, $this->body_offset))
+												return(0);
+											if(!$this->QueueBodyParts())
+												return(0);
+										}
+										$this->body_buffer = substr($this->body_buffer, $position);
+										$this->body_buffer_position = 0;
+										$this->body_offset += $position;
+										return(1);
+									}
+									$next = $line_break + strlen($break);
+									$line = rtrim(substr($this->body_buffer, $position, $line_break - $position));
+									if(!strcmp($line, $boundary.'--'))
+									{
+										if(!$this->ParseBody(substr($this->body_buffer, 0, $position), 1, $this->body_offset))
+											return(0);
+										if(!$this->QueueBodyParts())
+											return(0);
+										$part=array(
+											'Type'=>'EndPart',
+											'Part'=>$this->headers['Boundary'],
+											'Position'=>$this->body_offset + $position
+										);
+										$this->body_buffer = substr($this->body_buffer, $next);
+										$this->body_buffer_position = 0;
+										$this->body_offset += $next;
+										$this->body_parser_state = MIME_PARSER_BODY_DONE;
+										break 2;
+									}
+									elseif(!strcmp($line, $boundary))
+									{
+										if(!$this->ParseBody(substr($this->body_buffer, 0, $position), 1, $this->body_offset))
+											return(0);
+										if(!$this->QueueBodyParts())
+											return(0);
+										$part=array(
+											'Type'=>'EndPart',
+											'Part'=>$this->headers['Boundary'],
+											'Position'=>$this->body_offset + $position
+										);
+										$this->parts[] = $part;
+										$part=array(
+											'Type'=>'StartPart',
+											'Part'=>$this->headers['Boundary'],
+											'Position'=>$this->body_offset + $next
+										);
+										$this->parts[] = $part;
+										UnSet($this->body_parser);
+										$this->body_parser = new mime_parser_class;
+										$this->body_parser->decode_bodies = 1;
+										$this->body_parser->decode_headers = $this->decode_headers;
+										$this->body_parser->mbox = 0;
+										$this->body_buffer = substr($this->body_buffer, $next);
+										$this->body_buffer_position = 0;
+										$this->body_offset += $next;
+										$position=0;
+										continue;
+									}
+									$position = $next;
+								}
+								break;
+							case MIME_PARSER_BODY_DONE:
+								return(1);
+							default:
+								return($this->SetPositionedError($this->state.' is not a valid body parser state', $this->body_buffer_position));
+						}
+					}
+					elseif(IsSet($this->headers['QuotedPrintable']))
+					{
+						for($end = strlen($this->body_buffer), $decoded = '', $position = $this->body_buffer_position; $position < $end; )
+						{
+							if(GetType($equal = strpos($this->body_buffer, '=', $position))!='integer')
+							{
+								$decoded .= substr($this->body_buffer, $position);
+								$position = $end;
+								break;
+							}
+							$next = $equal + 1;
+							switch($end - $equal)
+							{
+								case 1:
+									$decoded .= substr($this->body_buffer, $position, $equal - $position);
+									$position = $equal;
+									break 2;
+								case 2:
+									$decoded .= substr($this->body_buffer, $position, $equal - $position);
+									if(!strcmp($this->body_buffer[$next],"\n"))
+										$position = $end;
+									else
+										$position = $equal;
+									break 2;
+							}
+							if(!strcmp(substr($this->body_buffer, $next, 2), $break="\r\n")
+							|| !strcmp($this->body_buffer[$next], $break="\n")
+							|| !strcmp($this->body_buffer[$next], $break="\r"))
+							{
+								$decoded .= substr($this->body_buffer, $position, $equal - $position);
+								$position = $next + strlen($break);
+								continue;
+							}
+							$decoded .= substr($this->body_buffer, $position, $equal - $position);
+							$h = HexDec($hex=strtolower(substr($this->body_buffer, $next, 2)));
+							if(strcmp(sprintf('%02x', $h), $hex))
+							{
+								if(!$this->SetPositionedWarning('the body specified an invalid quoted-printable encoded character', $this->body_offset + $next))
+									return(0);
+								$decoded.='=';
+								$position=$next;
+							}
+							else
+							{
+								$decoded .= Chr($h);
+								$position = $equal + 3;
+							}
+						}
+						if(strlen($decoded)==0)
+						{
+							$this->body_buffer_position = $position;
+							return(1);
+						}
+						$part['Data'] = $decoded;
+						$this->body_buffer = substr($this->body_buffer, $position);
+						$this->body_buffer_position = 0;
+						$this->body_offset += $position;
+					}
+					elseif(IsSet($this->headers['Base64']))
+					{
+						$part['Data'] = base64_decode($this->body_buffer_position ? substr($this->body_buffer,$this->body_buffer_position) : $this->body_buffer);
+						$this->body_offset += strlen($this->body_buffer) - $this->body_buffer_position;
+						$this->body_buffer_position = 0;
+						$this->body_buffer = '';
+					}
+					else
+					{
+						$part['Data'] = substr($this->body_buffer, $this->body_buffer_position);
+						$this->body_buffer_position = 0;
+						$this->body_buffer = '';
+					}
+				}
+				break;
+		}
+		$this->parts[]=$part;
+		return(1);
+	}
+
+	Function DecodeStream($parameters, $position, &$end_of_message, &$decoded)
+	{
+		$this->message_position = $position;
+		$end_of_message = 1;
+		$state = MIME_MESSAGE_START;
+		for(;;)
+		{
+			if(!$this->GetPart($part, $end))
+				return(0);
+			if($end)
+			{
+				if(IsSet($parameters['File']))
+				{
+					$end_of_data = feof($this->file);
+					if($end_of_data)
+						break;
+					$data = @fread($this->file, $this->message_buffer_length);
+					if(GetType($data)!='string')
+						return($this->SetPHPError('could not read the message file', $php_errormsg));
+					$end_of_data = feof($this->file);
+				}
+				else
+				{
+					$end_of_data=($this->position>=strlen($parameters['Data']));
+					if($end_of_data)
+						break;
+					$data = substr($parameters['Data'], $this->position, $this->message_buffer_length);
+					$this->position += strlen($data);
+					$end_of_data = ($this->position >= strlen($parameters['Data']));
+				}
+				if(!$this->Parse($data, $end_of_data))
+					return(0);
+				continue;
+			}
+			$type = $part['Type'];
+			switch($state)
+			{
+				case MIME_MESSAGE_START:
+					switch($type)
+					{
+						case 'MessageStart':
+							$decoded=array(
+								'Headers'=>array(),
+								'Parts'=>array(),
+								'Position'=>$this->message_position,
+							);
+							$end_of_message = 0;
+							$state = MIME_MESSAGE_GET_HEADER_NAME;
+							continue 3;
+						case 'MessageEnd':
+							return($this->SetPositionedWarning('incorrectly ended body part', $part['Position']));
+					}
+					break;
+
+				case MIME_MESSAGE_GET_HEADER_NAME:
+					switch($type)
+					{
+						case 'HeaderName':
+							$header = strtolower($part['Name']);
+							$state = MIME_MESSAGE_GET_HEADER_VALUE;
+							continue 3;
+						case 'BodyStart':
+							$state = MIME_MESSAGE_GET_BODY;
+							$part_number = 0;
+							continue 3;
+					}
+					break;
+
+				case MIME_MESSAGE_GET_HEADER_VALUE:
+					switch($type)
+					{
+						case 'HeaderValue':
+							$value = trim($part['Value']);
+							if(!IsSet($decoded['Headers'][$header]))
+							{
+								$h = 0;
+								$decoded['Headers'][$header]=$value;
+								if($this->extract_addresses
+								&& IsSet($this->address_headers[$header]))
+									$decoded['HeaderPositions'][$header] = $part['Position'];
+							}
+							elseif(GetType($decoded['Headers'][$header])=='string')
+							{
+								$h = 1;
+								$decoded['Headers'][$header]=array($decoded['Headers'][$header], $value);
+								if($this->extract_addresses
+								&& IsSet($this->address_headers[$header]))
+									$decoded['HeaderPositions'][$header] = array($decoded['HeaderPositions'][$header], $part['Position']);
+							}
+							else
+							{
+								$h = count($decoded['Headers'][$header]);
+								$decoded['Headers'][$header][]=$value;
+								if($this->extract_addresses
+								&& IsSet($this->address_headers[$header]))
+									$decoded['HeaderPositions'][$header][] = $part['Position'];
+							}
+							if(IsSet($part['Decoded'])
+							&& (count($part['Decoded'])>1
+							|| strcmp($part['Decoded'][0]['Encoding'],'ASCII')
+							|| strcmp($value, trim($part['Decoded'][0]['Value']))))
+							{
+								$p=$part['Decoded'];
+								$p[0]['Value']=ltrim($p[0]['Value']);
+								$last=count($p)-1;
+								$p[$last]['Value']=rtrim($p[$last]['Value']);
+								$decoded['DecodedHeaders'][$header][$h]=$p;
+							}
+							switch($header)
+							{
+								case 'content-disposition:':
+									$filename='filename';
+									break;
+								case 'content-type:':
+									if(!IsSet($decoded['FileName']))
+									{
+										$filename='name';
+										break;
+									}
+								default:
+									$filename='';
+									break;
+							}
+							if(strlen($filename))
+							{
+								if(IsSet($decoded['DecodedHeaders'][$header][$h])
+								&& count($decoded['DecodedHeaders'][$header][$h]) == 1)
+								{
+									$value = $decoded['DecodedHeaders'][$header][$h][0]['Value'];
+									$encoding = $decoded['DecodedHeaders'][$header][$h][0]['Encoding'];
+								}
+								else
+									$encoding = '';
+								$this->ParseStructuredHeader($value, $type, $header_parameters, $character_sets, $languages);
+								if(IsSet($header_parameters[$filename]))
+								{
+									$decoded['FileName']=$header_parameters[$filename];
+									if(IsSet($character_sets[$filename])
+									&& strlen($character_sets[$filename]))
+										$decoded['FileNameCharacterSet']=$character_sets[$filename];
+									if(IsSet($character_sets['language'])
+									&& strlen($character_sets['language']))
+										$decoded['FileNameCharacterSet']=$character_sets[$filename];
+									if(!IsSet($decoded['FileNameCharacterSet'])
+									&& strlen($encoding))
+										$decoded['FileNameCharacterSet'] = $encoding;
+									if(!strcmp($header, 'content-disposition:'))
+										$decoded['FileDisposition']=$type;
+								}
+							}
+							$state = MIME_MESSAGE_GET_HEADER_NAME;
+							continue 3;
+					}
+					break;
+
+				case MIME_MESSAGE_GET_BODY:
+					switch($type)
+					{
+						case 'BodyData':
+							if(IsSet($parameters['SaveBody']))
+							{
+								if(!IsSet($decoded['BodyFile']))
+								{
+									$directory_separator=(defined('DIRECTORY_SEPARATOR') ? DIRECTORY_SEPARATOR : '/');
+									$path = (strlen($parameters['SaveBody']) ? ($parameters['SaveBody'].(strcmp($parameters['SaveBody'][strlen($parameters['SaveBody'])-1], $directory_separator) ? $directory_separator : '')) : '');
+									$filename =	strval($this->body_part_number);
+									if($this->use_part_file_names
+									&& !$this->GetPartFileName($decoded, $filename))
+										return(0);
+									if(file_exists($path.$filename))
+									{
+										if(GetType($dot = strrpos($filename, '.'))=='integer')
+										{
+											$base = substr($filename, 0, $dot);
+											$extension = substr($filename, $dot);
+										}
+										else
+										{
+											$base = $filename;
+											$extension = '';
+										}
+										$appendix = 0;
+										do
+										{
+											++$appendix;
+											$filename = $base.$appendix.$extension;
+										}
+										while(file_exists($path.$filename));
+									}
+									$path .= $filename;
+									if(!($this->body_file = fopen($path, 'wb')))
+										return($this->SetPHPError('could not create file '.$path.' to save the message body part', $php_errormsg));
+									$decoded['BodyFile'] = $path;
+									$decoded['BodyPart'] = $this->body_part_number;
+									$decoded['BodyLength'] = 0;
+									$this->body_part_number++;
+								}
+								if(strlen($part['Data'])
+								&& !fwrite($this->body_file, $part['Data']))
+								{
+									$this->SetPHPError('could not save the message body part to file '.$decoded['BodyFile'], $php_errormsg);
+									fclose($this->body_file);
+									@unlink($decoded['BodyFile']);
+									return(0);
+								}
+							}
+							elseif(IsSet($parameters['SkipBody'])
+							&& $parameters['SkipBody'])
+							{
+								if(!IsSet($decoded['BodyPart']))
+								{
+									$decoded['BodyPart'] = $this->body_part_number;
+									$decoded['BodyLength'] = 0;
+									$this->body_part_number++;
+								}
+							}
+							else
+							{
+								if(IsSet($decoded['Body']))
+									$decoded['Body'].=$part['Data'];
+								else
+								{
+									$decoded['Body']=$part['Data'];
+									$decoded['BodyPart'] = $this->body_part_number;
+									$decoded['BodyLength'] = 0;
+									$this->body_part_number++;
+								}
+							}
+							$decoded['BodyLength'] += strlen($part['Data']);
+							continue 3;
+						case 'StartPart':
+							if(!$this->DecodeStream($parameters, $position + $part['Position'], $end_of_part, $decoded_part))
+								return(0);
+							$decoded['Parts'][$part_number]=$decoded_part;
+							$part_number++;
+							$state = MIME_MESSAGE_GET_BODY_PART;
+							continue 3;
+						case 'MessageEnd':
+							if(IsSet($decoded['BodyFile']))
+								fclose($this->body_file);
+							return(1);
+					}
+					break;
+
+				case MIME_MESSAGE_GET_BODY_PART:
+					switch($type)
+					{
+						case 'EndPart':
+							$state = MIME_MESSAGE_GET_BODY;
+							continue 3;
+					}
+					break;
+			}
+			return($this->SetError('unexpected decoded message part type '.$type.' in state '.$state));
+		}
+		return(1);
+	}
+
+	/* Public functions */
+
+	Function GetPartFileName($decoded, &$filename)
+	{
+		if(IsSet($decoded['FileName']))
+			$filename = basename($decoded['FileName']);
+		return(1);
+	}
+
+	Function Parse($data, $end)
+	{
+		if(strlen($this->error))
+			return(0);
+		if($this->state==MIME_PARSER_END)
+			return($this->SetError('the parser already reached the end'));
+		$length = strlen($data);
+		if($this->track_lines
+		&& $length)
+		{
+			$line = $this->last_line;
+			$position = 0;
+			if($this->last_carriage_return)
+			{
+				if($data[0] == "\n")
+					++$position;
+				$this->lines[++$line] = $this->line_offset + $position;
+				$this->last_carriage_return = 0;
+			}
+			while($position < $length)
+			{
+				$position += strcspn($data, "\r\n", $position) ;
+				if($position >= $length)
+					break;
+				if($data[$position] == "\r")
+				{
+					++$position;
+					if($position >= $length)
+					{
+						$this->last_carriage_return = 1;
+						break;
+					}
+					if($data[$position] == "\n")
+						++$position;
+					$this->lines[++$line] = $this->line_offset + $position;
+				}
+				else
+				{
+					++$position;
+					$this->lines[++$line] = $this->line_offset + $position;
+				}
+			}
+			$this->last_line = $line;
+			$this->line_offset += $length;
+		}
+		$this->buffer .= $data;
+		do
+		{
+			Unset($part);
+			if(!$this->ParsePart($end, $part, $need_more_data))
+				return(0);
+			if(IsSet($part)
+			&& !$this->DecodePart($part))
+				return(0);
+		}
+		while(!$need_more_data
+		&& $this->state!=MIME_PARSER_END);
+		if($end
+		&& $this->state!=MIME_PARSER_END)
+			return($this->SetError('reached a premature end of data'));
+		if($this->buffer_position>0)
+		{
+			$this->offset += $this->buffer_position;
+			$this->buffer = substr($this->buffer, $this->buffer_position);
+			$this->buffer_position = 0;
+		}
+		return(1);
+	}
+
+	Function ParseFile($file)
+	{
+		if(strlen($this->error))
+			return(0);
+		if(!($stream = @fopen($file, 'r')))
+			return($this->SetPHPError('Could not open the file '.$file, $php_errormsg));
+		for($end = 0;!$end;)
+		{
+			if(!($data = @fread($stream, $this->message_buffer_length)))
+			{
+				$this->SetPHPError('Could not read the file '.$file, $php_errormsg);
+				fclose($stream);
+				return(0);
+			}
+			$end=feof($stream);
+			if(!$this->Parse($data, $end))
+			{
+				fclose($stream);
+				return(0);
+			}
+		}
+		fclose($stream);
+		return(1);
+	}
+
+	Function GetPart(&$part, &$end)
+	{
+		$end = ($this->part_position >= count($this->parts));
+		if($end)
+		{
+			if($this->part_position)
+			{
+				$this->part_position = 0;
+				$this->parts = array();
+			}
+		}
+		else
+		{
+			$part = $this->parts[$this->part_position];
+			$this->part_position ++;
+		}
+		return(1);
+	}
+
+/*
+{metadocument}
+	<function>
+		<name>Decode</name>
+		<type>BOOLEAN</type>
+		<documentation>
+			<purpose>Parse and decode message data and retrieve its structure.</purpose>
+			<usage>Pass an array to the <argumentlink>
+					<function>Decode</function>
+					<argument>parameters</argument>
+				</argumentlink>
+				parameter to define whether the message data should be read and
+				parsed from a file or a data string, as well additional parsing
+				options. The <argumentlink>
+					<function>Decode</function>
+					<argument>decoded</argument>
+				</argumentlink> returns the
+				data structure of the parsed messages.</usage>
+			<returnvalue>This function returns <booleanvalue>1</booleanvalue> if
+				the specified message data is parsed successfully. Otherwise,
+				check the variables <variablelink>error</variablelink> and
+				<variablelink>error_position</variablelink> to determine what
+				error occurred and the relevant message position.</returnvalue>
+		</documentation>
+		<argument>
+			<name>parameters</name>
+			<type>HASH</type>
+			<documentation>
+				<purpose>Associative array to specify parameters for the message
+					data parsing and decoding operation. Here follows the list of
+					supported parameters that should be used as indexes of the
+					array:<paragraphbreak />
+					<tt>File</tt><paragraphbreak />
+					Name of the file from which the message data will be read. It
+					may be the name of a file stream or a remote URL, as long as
+					your PHP installation is configured to allow accessing remote
+					files with the <tt>fopen()</tt> function.<paragraphbreak />
+					<tt>Data</tt><paragraphbreak />
+					String that specifies the message data. This should be used
+					as alternative data source for passing data available in memory,
+					like for instance messages stored in a database that was queried
+					dynamically and the message data was fetched into a string
+					variable.<paragraphbreak />
+					<tt>SaveBody</tt><paragraphbreak />
+					If this parameter is specified, the message body parts are saved
+					to files. The path of the directory where the files are saved is
+					defined by this parameter value. The information about the
+					message body part structure is returned by the <argumentlink>
+						<function>Decode</function>
+						<argument>decoded</argument>
+					</argumentlink> argument, but it just returns the body data part
+					file name instead of the actual body data. It is recommended for
+					retrieving messages larger than the available memory. The names
+					of the body part files are numbers starting from
+					<stringvalue>1</stringvalue>.<paragraphbreak />
+					<tt>SkipBody</tt><paragraphbreak />
+					If this parameter is set to <booleanvalue>1</booleanvalue>, the
+					message body parts are skipped. This means the information about
+					the message body part structure is returned by the <argumentlink>
+						<function>Decode</function>
+						<argument>decoded</argument>
+					</argumentlink> but it does not return any body data. It is
+					recommended just for parsing messages without the need to
+					retrieve the message body part data.</purpose>
+			</documentation>
+		</argument>
+		<argument>
+			<name>decoded</name>
+			<type>ARRAY</type>
+			<out />
+			<documentation>
+				<purpose>Retrieve the structure of the parsed message headers and
+					body data.<paragraphbreak />
+					The argument is used to return by reference an array of message
+					structure definitions. Each array entry refers to the structure
+					of each message that is found and parsed successfully.<paragraphbreak />
+					Each message entry consists of an associative array with several
+					entries that describe the message structure. Here follows the
+					list of message structure entries names and the meaning of the
+					respective values:<paragraphbreak />
+					<tt>Headers</tt><paragraphbreak />
+					Associative array that returns the list of all the message
+					headers. The array entries are the header names mapped to
+					lower case, including the end colon. The array values are the
+					respective header raw values without any start or trailing white
+					spaces. Long header values split between multiple message lines
+					are gathered in single string without line breaks. If an header
+					with the same name appears more than once in the message, the
+					respective value is an array with the values of all of the
+					header occurrences.<paragraphbreak />
+					<tt>DecodedHeaders</tt><paragraphbreak />
+					Associative array that returns the list of all the encoded
+					message headers when the
+					<variablelink>decode_headers</variablelink> variable is set. The
+					array entries are the header names mapped to lower case,
+					including the end colon. The array values are also arrays that
+					list only the occurrences of the header that originally were
+					encoded. Each entry of the decoded header array contains more
+					associative arrays that describe each part of the decoded
+					header. Each of those associative arrays have an entry named
+					<tt>Value</tt> that contains the decoded header part value, and
+					another entry named <tt>Encoding</tt> that specifies the
+					character set encoding of the value in upper case.<paragraphbreak />
+					<tt>ExtractedAddresses</tt><paragraphbreak />
+					If the <variablelink>extract_addresses</variablelink> variable
+					is set to <booleanvalue>1</booleanvalue>, this entry is set to an
+					associative array with the addresses found in the headers
+					specified by the <variablelink>address_headers</variablelink>
+					variable.<paragraphbreak />
+					The parsed addresses found on each header are returned as an
+					array with the format of the <link>
+						<data>addresses</data>
+						<url>rfc822_addresses_class.html#argument_ParseAddressList_addresses</url>
+					</link> argument of the <link>
+						<data>ParseAddressList</data>
+						<url>rfc822_addresses_class.html#function_ParseAddressList</url>
+					</link> function of the <link>
+						<data>RFC 822 addresses</data>
+						<url>rfc822_addresses_class.html</url>
+					</link> class.<paragraphbreak />
+					<tt>Parts</tt><paragraphbreak />
+					If this message content type is multipart, this entry is an
+					array that describes each of the parts contained in the message
+					body. Each message part is described by an associative array
+					with the same structure of a complete message
+					definition.<paragraphbreak />
+					<tt>Body</tt><paragraphbreak />
+					String with the decoded data contained in the message body. If
+					the <tt>SaveBody</tt> or <tt>SkipBody</tt> parameters are
+					defined, the <tt>Body</tt> entry is not set.<paragraphbreak />
+					<tt>BodyFile</tt><paragraphbreak />
+					Name of the file to which the message body data was saved when
+					the <tt>SaveBody</tt> parameter is defined.<paragraphbreak />
+					<tt>BodyLength</tt><paragraphbreak />
+					Length of the current decoded body part.<paragraphbreak />
+					<tt>BodyPart</tt><paragraphbreak />
+					Number of the current message body part.<paragraphbreak />
+					<tt>FileName</tt><paragraphbreak />
+					Name of the file for body parts composed from
+					files.<paragraphbreak />
+					<tt>FileNameCharacterSet</tt><paragraphbreak />
+					Character set encoding for file parts with names that may
+					include non-ASCII characters.<paragraphbreak />
+					<tt>FileNameLanguage</tt><paragraphbreak />
+					Language of file parts with names that may include non-ASCII
+					characters.<paragraphbreak />
+					<tt>FileDisposition</tt><paragraphbreak />
+					Disposition of parts which are files. It may be either
+					<tt><stringvalue>inline</stringvalue></tt> for file parts to be
+					displayed with the message, or
+					<tt><stringvalue>attachment</stringvalue></tt>
+					otherwise.<paragraphbreak />
+					<tt>Position</tt><paragraphbreak />
+					Position of the part in terms of bytes since the beginning of
+					the message.</purpose>
+			</documentation>
+		</argument>
+		<do>
+{/metadocument}
+*/
+	Function Decode($parameters, &$decoded)
+	{
+		if(IsSet($parameters['File']))
+		{
+			if(!($this->file = @fopen($parameters['File'], 'r')))
+				return($this->SetPHPError('could not open the message file to decode '.$parameters['File'], $php_errormsg));
+		}
+		elseif(IsSet($parameters['Data']))
+			$this->position = 0;
+		else
+			return($this->SetError('it was not specified a valid message to decode'));
+		$this->warnings = $decoded = array();
+		$this->ResetParserState();
+		$addresses = new rfc822_addresses_class;
+		$addresses->ignore_syntax_errors = $this->ignore_syntax_errors;
+		for($message = 0; ($success = $this->DecodeStream($parameters, 0, $end_of_message, $decoded_message)) && !$end_of_message; $message++)
+		{
+			if($this->extract_addresses)
+			{
+				$headers = $decoded_message['Headers'];
+				$positions = (IsSet($decoded_message['HeaderPositions']) ? $decoded_message['HeaderPositions'] : array());
+				$th = count($headers);
+				for(Reset($headers), $h = 0; $h<$th; Next($headers), ++$h)
+				{
+					$header = Key($headers);
+					if(IsSet($this->address_headers[$header])
+					&& $this->address_headers[$header])
+					{
+						$values = (GetType($headers[$header]) == 'array' ? $headers[$header] : array($headers[$header]));
+						$p = (GetType($positions[$header]) == 'array' ? $positions[$header] : array($positions[$header]));
+						$tv = count($values);
+						for($v = 0; $v<$tv; ++$v)
+						{
+							$address = trim($values[$v]);
+							if(strlen($address) === 0)
+							{
+								if(!$this->SetPositionedWarning('Address extraction warning from header '.$header.' empty email address', $p[$v]))
+									return(0);
+							}
+							elseif($addresses->ParseAddressList($address, $a))
+							{
+								if($v==0)
+									$decoded_message['ExtractedAddresses'][$header] = $a;
+								else
+								{
+									$tl = count($a);
+									for($l = 0; $l<$tl; ++$l)
+										$decoded_message['ExtractedAddresses'][$header][] = $a[$l];
+								}
+								$tw = count($addresses->warnings);
+								for($w = 0, Reset($addresses->warnings); $w < $tw; Next($addresses->warnings), $w++)
+								{
+									$warning = Key($addresses->warnings);
+									if(!$this->SetPositionedWarning('Address extraction warning from header '.$header.' '.$addresses->warnings[$warning], $warning + $p[$v]))
+										return(0);
+								}
+							}
+							elseif(!$this->SetPositionedWarning('Address extraction error from header '.$header.' '.$addresses->error, $addresses->error_position + $p[$v]))
+								return(0);
+						}
+					}
+				}
+				UnSet($decoded_message['HeaderPositions']);
+			}
+			$decoded[$message]=$decoded_message;
+		}
+		if(IsSet($parameters['File']))
+			fclose($this->file);
+		return($success);
+	}
+/*
+{metadocument}
+		</do>
+	</function>
+{/metadocument}
+*/
+
+	Function CopyAddresses($message, &$results, $header)
+	{
+		if(!IsSet($message['Headers'][$header]))
+			return;
+		if(!IsSet($message['ExtractedAddresses'][$header]))
+		{
+			$parser = new rfc822_addresses_class;
+			$parser->ignore_syntax_errors = $this->ignore_syntax_errors;
+			$values = (GetType($message['Headers'][$header]) == 'array' ? $message['Headers'][$header] : array($message['Headers'][$header]));
+			$tv = count($values);
+			$addresses = array();
+			for($v = 0; $v<$tv; ++$v)
+			{
+				if($parser->ParseAddressList($values[$v], $a))
+				{
+					if($v==0)
+						$addresses = $a;
+					else
+					{
+						$tl = count($a);
+						for($l = 0; $l<$tl; ++$l)
+							$addresses[] = $a[$l];
+					}
+				}
+			}
+		}
+		else
+			$addresses = $message['ExtractedAddresses'][$header];
+		if(count($addresses))
+			$results[ucfirst(substr($header, 0, strlen($header) -1))] = $addresses;
+	}
+
+	Function ReadMessageBody($message, &$body, $prefix)
+	{
+		if(IsSet($message[$prefix]))
+			$body = $message[$prefix];
+		elseif(IsSet($message[$prefix.'File']))
+		{
+			$path = $message[$prefix.'File'];
+			if(!($file = @fopen($path, 'rb')))
+				return($this->SetPHPError('could not open the message body file '.$path, $php_errormsg));
+			for($body = '', $end = 0;!$end;)
+			{
+				if(!($data = @fread($file, $this->message_buffer_length)))
+				{
+					$this->SetPHPError('Could not open the message body file '.$path, $php_errormsg);
+					fclose($stream);
+					return(0);
+				}
+				$end=feof($file);
+				$body.=$data;
+			}
+			fclose($file);
+		}
+		else
+			$body = '';
+		return(1);
+	}
+/*
+{metadocument}
+	<function>
+		<name>Analyze</name>
+		<type>BOOLEAN</type>
+		<documentation>
+			<purpose>Analyze a parsed message to describe its contents.</purpose>
+			<usage>Pass an array to the <argumentlink>
+					<function>Analyze</function>
+					<argument>message</argument>
+				</argumentlink>
+				parameter with the decoded message array structure returned by the
+				<functionlink>Decode</functionlink> function. The <argumentlink>
+					<function>Analyze</function>
+					<argument>results</argument>
+				</argumentlink> returns details about the type of message that was
+				analyzed and its contents.</usage>
+			<returnvalue>This function returns <booleanvalue>1</booleanvalue> if
+				the specified message is analyzed successfully. Otherwise,
+				check the variables <variablelink>error</variablelink> and
+				<variablelink>error_position</variablelink> to determine what
+				error occurred.</returnvalue>
+		</documentation>
+		<argument>
+			<name>message</name>
+			<type>HASH</type>
+			<documentation>
+				<purpose>Pass an associative array with the definition of an
+					individual message returned by the <argumentlink>
+					<function>Decode</function>
+					<argument>decoded</argument>
+				</argumentlink> argument of the
+				<functionlink>Decode</functionlink> function..</purpose>
+			</documentation>
+		</argument>
+		<argument>
+			<name>results</name>
+			<type>HASH</type>
+			<out />
+			<documentation>
+				<purpose>Returns an associative array with the results of the
+					analysis. Some types of entries are returned for all types of
+					analyzed messages. Other entries are specific to each type of
+					message.<paragraphbreak />
+					<tt>Type</tt><paragraphbreak />
+					Type of message that was analyzed. Currently it supports the
+					types: <tt>binary</tt>, <tt>text</tt>, <tt>html</tt>,
+					<tt>video</tt>, <tt>image</tt>, <tt>audio</tt>, <tt>zip</tt>,
+					<tt>pdf</tt>, <tt>postscript</tt>, <tt>ms-word</tt>,
+					<tt>ms-excel</tt>, <tt>ms-powerpoint</tt>, <tt>ms-tnef</tt>,
+					<tt>odf-writer</tt>, <tt>signature</tt>, <tt>report-type</tt>,
+					<tt>delivery-status</tt> and <tt>message</tt>.<paragraphbreak />
+					<tt>SubType</tt><paragraphbreak />
+					Name of the variant of the message type format.<paragraphbreak />
+					<tt>Description</tt><paragraphbreak />
+					Human readable description in English of the message type.<paragraphbreak />
+					<paragraphbreak />
+					<paragraphbreak />
+					<paragraphbreak />
+					<b>From message headers:</b><paragraphbreak />
+					<tt>Encoding</tt><paragraphbreak />
+					Character set encoding of the message part.<paragraphbreak />
+					<tt>Subject</tt><paragraphbreak />
+					The message subject.<paragraphbreak />
+					<tt>SubjectEncoding</tt><paragraphbreak />
+					Character set encoding of the message subject.<paragraphbreak />
+					<tt>Date</tt><paragraphbreak />
+					The message date.<paragraphbreak />
+					<tt>From</tt><paragraphbreak />
+					<tt>To</tt><paragraphbreak />
+					<tt>Cc</tt><paragraphbreak />
+					<tt>Bcc</tt><paragraphbreak />
+					Array of e-mail addresses found in the <tt>From</tt>,
+					<tt>To</tt>, <tt>Cc</tt>, <tt>Bcc</tt>.<paragraphbreak />
+					Each of the entries consists of an associative array with an
+					entry named <tt>address</tt> with the e-mail address and
+					optionally another named <tt>name</tt> with the associated
+					name.<paragraphbreak />
+					<paragraphbreak />
+					<paragraphbreak />
+					<b>For content message parts:</b><paragraphbreak />
+					<paragraphbreak />
+					<tt>Data</tt><paragraphbreak />
+					String of data of the message part.<paragraphbreak />
+					<tt>DataFile</tt><paragraphbreak />
+					File with data of the message part.<paragraphbreak />
+					<tt>DataLength</tt><paragraphbreak />
+					Length of the data of the message part.<paragraphbreak />
+					<paragraphbreak />
+					<paragraphbreak />
+					<paragraphbreak />
+					<b>For message with embedded files:</b><paragraphbreak />
+					<paragraphbreak />
+					<tt>FileName</tt><paragraphbreak />
+					Original name of the file.<paragraphbreak />
+					<tt>ContentID</tt><paragraphbreak />
+					Content identifier of the file to be used in references from
+					other message parts.<paragraphbreak />
+					For instance, an HTML message may reference images embedded in
+					the message using URLs that start with the
+					<stringvalue>cid:</stringvalue> followed by the content
+					identifier of the embedded image file part.<paragraphbreak />
+					<tt>Disposition</tt><paragraphbreak />
+					Information of whether the embedded file should be displayed
+					inline when the message is presented, or it is an attachment
+					file.<paragraphbreak />
+					<paragraphbreak />
+					<paragraphbreak />
+					<b>For composite message:</b><paragraphbreak />
+					<paragraphbreak />
+					<tt>Attachments</tt><paragraphbreak />
+					List of files attached to the message.<paragraphbreak />
+					<tt>Alternative</tt><paragraphbreak />
+					List of alternative message parts that can be displayed if the
+					main message type is not supported by the program displaying
+					the message.<paragraphbreak />
+					<tt>Related</tt><paragraphbreak />
+					List of message parts related with the main message type.<paragraphbreak />
+					It may list for instance embedded images or CSS files related
+					with an HTML message type.<paragraphbreak />
+					<paragraphbreak />
+					<paragraphbreak />
+					<b>For bounced messages or other types of delivery status report
+					messages:</b><paragraphbreak />
+					<paragraphbreak />
+					<tt>Recipients</tt><paragraphbreak />
+					List of recipients of the original message.<paragraphbreak />
+					Each entry contains an associative array that may have the
+					entries: <tt>Recipient</tt> with the original recipient address,
+					<tt>Action</tt> with the name action that triggered the delivery
+					status report, <tt>Status</tt> with the code of the status of
+					the message delivery.<paragraphbreak />
+					<tt>Response</tt><paragraphbreak />
+					Human readable response sent by the server the originated the
+					report.<paragraphbreak />
+					</purpose>
+			</documentation>
+		</argument>
+		<do>
+{/metadocument}
+*/
+	Function Analyze($message, &$results)
+	{
+		$results = array();
+		if(!IsSet($message['Headers']['content-type:']))
+			$content_type = 'text/plain';
+		elseif(count($message['Headers']['content-type:']) == 1)
+			$content_type = $message['Headers']['content-type:'];
+		else
+		{
+			if(!$this->SetPositionedWarning('message contains multiple content-type headers', $message['Position']))
+				return(0);
+			$content_type = $message['Headers']['content-type:'][0];
+		}
+		$disposition = $this->ParseParameters($content_type, $content_type, $parameters, 'disposition');
+		$type = $this->Tokenize($content_type, '/');
+		$sub_type = $this->Tokenize(';');
+		$copy_body = 1;
+		$tolerate_unrecognized = 1;
+		switch($type)
+		{
+			case 'multipart':
+				$tolerate_unrecognized = 0;
+				$copy_body = 0;
+				$lp = count($message['Parts']);
+				if($lp == 0)
+					return($this->SetError($this->decode_bodies ? 'No parts were found in the '.$content_type.' part message' : 'It is not possible to analyze multipart messages without parsing the contained message parts. Please set the decode_bodies variable to 1 before parsing the message'));
+				$parts = array();
+				for($p = 0; $p < $lp; ++$p)
+				{
+					if(!$this->Analyze($message['Parts'][$p], $parts[$p]))
+						return(0);
+				}
+				switch($sub_type)
+				{
+					case 'alternative':
+						$p = $lp;
+						$results = $parts[--$p];
+						for(--$p ; $p >=0 ; --$p)
+							$results['Alternative'][] = $parts[$p];
+						break;
+
+					case 'related':
+						$results = $parts[0];
+						for($p = 1; $p < $lp; ++$p)
+							$results['Related'][] = $parts[$p];
+						break;
+
+					case 'mixed':
+						$results = $parts[0];
+						for($p = 1; $p < $lp; ++$p)
+							$results['Attachments'][] = $parts[$p];
+						break;
+
+					case 'report':
+						if(IsSet($parameters['report-type']))
+						{
+							switch($parameters['report-type'])
+							{
+								case 'delivery-status':
+									for($p = 1; $p < $lp; ++$p)
+									{
+										if(!strcmp($parts[$p]['Type'], $parameters['report-type']))
+										{
+											$results = $parts[$p];
+											break;
+										}
+									}
+									if(!$this->ReadMessageBody($parts[0], $body, 'Data'))
+										return(0);
+									if(strlen($body))
+										$results['Response'] = $body;
+									break;
+								case 'feedback-report':
+									$body_part = $results = null;
+									for($p = 1; $p < $lp; ++$p)
+									{
+										if(!strcmp($parts[$p]['Type'], $parameters['report-type']))
+										{
+											$results = $parts[$p];
+											UnSet($results['Data']);
+										}
+										elseif(!strcmp($parts[$p]['Type'], 'message'))
+											$body_part = $p;
+									}
+									if(!IsSet($results))
+									{
+										$this->SetErrorWithContact('the report of type '.$parameters['report-type'].' does not contain the report details part');
+										$results['Response'] = $this->error;
+										$this->error = '';
+										break;
+									}
+									if(IsSet($body_part))
+									{
+										if(!$this->ReadMessageBody($parts[$body_part], $body, 'Data'))
+											return false;
+										if(strlen($body))
+											$results['Response'] = $body;
+									}
+									break;
+								default:
+									$this->SetErrorWithContact('the report type is '.$parameters['report-type'].' is not yet supported');
+									$results['Response'] = $this->error;
+									$this->error = '';
+									break;
+							}
+							$results['Type'] = $parameters['report-type'];
+						}
+						else
+							return($this->SetError('this '.$content_type.' message is not well formed because it does not define the report type'));
+						break;
+
+					case 'signed':
+						if($lp != 2)
+							return($this->SetError('this '.$content_type.' message does not have just 2 parts'));
+						if(strcmp($parts[1]['Type'], 'signature'))
+						{
+							$this->SetErrorWithContact('this '.$content_type.' message does not contain a signature');
+							$this->error = '';
+						}
+						$results = $parts[0];
+						$results['Signature'] = $parts[1];
+						break;
+
+					case 'appledouble':
+						if($lp != 2)
+							return($this->SetError('this '.$content_type.' message does not have just 2 parts'));
+						if(strcmp($parts[0]['Type'], 'applefile'))
+						{
+							$this->SetErrorWithContact('this '.$content_type.' message does not contain an Apple file header');
+							$this->error = '';
+						}
+						$results = $parts[1];
+						$results['AppleFileHeader'] = $parts[0];
+						break;
+
+					case 'form-data':
+						$results['Type'] = 'form-data';
+						$results['FormData'] = array();
+						for($p = 0; $p < $lp; ++$p)
+						{
+							if(!IsSet($message['Parts'][$p]['Headers']['content-disposition:']))
+								return($this->SetError('the form data part '.$p.' is missing the content-disposition header'));
+							$disposition = $message['Parts'][$p]['Headers']['content-disposition:'];
+							$name = $this->ParseParameters($disposition, $disposition, $parameters, 'name');
+							if(strcmp($disposition, 'form-data'))
+							{
+								if(!$this->SetPositionedWarning('disposition of part '.$p.' is not form-data', $message['Parts'][$p]['Position']))
+									return(0);
+								continue;
+							}
+							$results['FormData'][$name] = $parts[$p];
+						}
+						break;
+				}
+				break;
+			case 'text':
+				switch($sub_type)
+				{
+					case 'plain':
+						$results['Type'] = 'text';
+						$results['Description'] = 'Text message';
+						break;
+					case 'html':
+						$results['Type'] = 'html';
+						$results['Description'] = 'HTML message';
+						break;
+					case 'rtf':
+						$results['Type'] = 'rtf';
+						$results['Description'] = 'Document in Rich Text Format';
+						break;
+					default:
+						$results['Type'] = $type;
+						$results['SubType'] = $sub_type;
+						$results['Description'] = 'Text file in the '.strtoupper($sub_type).' format';
+						break;
+				}
+				break;
+			case 'video':
+				$results['Type'] = $type;
+				$results['SubType'] = $sub_type;
+				$results['Description'] = 'Video file in the '.strtoupper($sub_type).' format';
+				break;
+			case 'image':
+				$results['Type'] = $type;
+				$results['SubType'] = $sub_type;
+				$results['Description'] = 'Image file in the '.strtoupper($sub_type).' format';
+				break;
+			case 'audio':
+				$results['Type'] = $type;
+				$results['SubType'] = $sub_type;
+				$results['Description'] = 'Audio file in the '.strtoupper($sub_type).' format';
+				break;
+			case 'application':
+				switch($sub_type)
+				{
+					case 'octet-stream':
+					case 'x-msdownload':
+						$results['Type'] = 'binary';
+						$results['Description'] = 'Binary file';
+						break;
+					case 'pdf':
+						$results['Type'] = $sub_type;
+						$results['Description'] = 'Document in PDF format';
+						break;
+					case 'postscript':
+						$results['Type'] = $sub_type;
+						$results['Description'] = 'Document in Postscript format';
+						break;
+					case 'msword':
+						$results['Type'] = 'ms-word';
+						$results['Description'] = 'Word processing document in Microsoft Word format';
+						break;
+					case 'vnd.ms-powerpoint':
+						$results['Type'] = 'ms-powerpoint';
+						$results['Description'] = 'Presentation in Microsoft PowerPoint format';
+						break;
+					case 'vnd.ms-excel':
+						$results['Type'] = 'ms-excel';
+						$results['Description'] = 'Spreadsheet in Microsoft Excel format';
+						break;
+					case 'x-compressed':
+						if(!IsSet($parameters['name'])
+						|| GetType($dot = strpos($parameters['name'], '.'))!='integer'
+						|| strcmp($extension = strtolower(substr($parameters['name'], $dot + 1)), 'zip'))
+							break;
+					case 'zip':
+					case 'x-zip':
+					case 'x-zip-compressed':
+						$results['Type'] = 'zip';
+						$results['Description'] = 'ZIP archive with compressed files';
+						break;
+					case 'ms-tnef':
+						$results['Type'] = $sub_type;
+						$results['Description'] = 'Microsoft Exchange data usually sent by Microsoft Outlook';
+						break;
+					case 'pgp-signature':
+						$results['Type'] = 'signature';
+						$results['SubType'] = $sub_type;
+						$results['Description'] = 'Message signature for PGP';
+						break;
+					case 'x-pkcs7-signature':
+					case 'pkcs7-signature':
+						$results['Type'] = 'signature';
+						$results['SubType'] = $sub_type;
+						$results['Description'] = 'PKCS message signature';
+						break;
+					case 'vnd.oasis.opendocument.text':
+						$results['Type'] = 'odf-writer';
+						$results['Description'] = 'Word processing document in ODF text format used by OpenOffice Writer';
+						break;
+					case 'applefile':
+						$results['Type'] = 'applefile';
+						$results['Description'] = 'Apple file resource header';
+						break;
+					case 'rtf':
+						$results['Type'] = $sub_type;
+						$results['Description'] = 'Document in Rich Text Format';
+						break;
+					case 'x-httpd-php':
+						$results['Type'] = 'php';
+						$results['Description'] = 'PHP script';
+						break;
+				}
+				break;
+			case 'message':
+				$tolerate_unrecognized = 0;
+				switch($sub_type)
+				{
+					case 'delivery-status':
+						$results['Type'] = $sub_type;
+						$results['Description'] = 'Notification of the status of delivery of a message';
+						if(!$this->ReadMessageBody($message, $body, 'Body'))
+							return(0);
+						if(($l = strlen($body)))
+						{
+							$position = 0;
+							$this->ParseHeaderString($body, $position, $headers);
+							$recipients = array();
+							for(;$position<$l;)
+							{
+								$this->ParseHeaderString($body, $position, $headers);
+								if(count($headers))
+								{
+									$r = count($recipients);
+									if(IsSet($headers['action']))
+										$recipients[$r]['Action'] = $headers['action'];
+									if(IsSet($headers['status']))
+										$recipients[$r]['Status'] = $headers['status'];
+									if(IsSet($headers['original-recipient']))
+									{
+										strtok($headers['original-recipient'], ';');
+										$recipients[$r]['Address'] = trim(strtok(''));
+									}
+									elseif(IsSet($headers['final-recipient']))
+									{
+										strtok($headers['final-recipient'], ';');
+										$recipients[$r]['Address'] = trim(strtok(''));
+									}
+								}
+							}
+							$results['Recipients'] = $recipients;
+						}
+						$copy_body = 0;
+						break;
+					case 'feedback-report':
+						$results['Type'] = $sub_type;
+						$results['Description'] = 'Notification of the processing of a message sent';
+						if(!$this->ReadMessageBody($message, $body, 'Body'))
+							return(0);
+						if(($l = strlen($body)))
+						{
+							$position = 0;
+							$this->ParseHeaderString($body, $position, $headers);
+							$report = array();
+							for(;$position<$l;)
+							{
+								$this->ParseHeaderString($body, $position, $headers);
+								foreach($headers as $name => $value)
+									$report[$name] = $value;
+							}
+							$results['Report'] = $report;
+						}
+						break;
+					case 'rfc822':
+						$results['Type'] = 'message';
+						$results['Description'] = 'E-mail message';
+						break;
+				}
+				break;
+			default:
+				$tolerate_unrecognized = 0;
+				break;
+		}
+		if(!IsSet($results['Type']))
+		{
+			if(IsSet($this->custom_mime_types[$content_type]))
+			{
+				$results['Type'] = $this->custom_mime_types[$content_type]['Type'];
+				$results['Description'] = $this->custom_mime_types[$content_type]['Description'];
+			}
+			else
+			{
+				$this->SetErrorWithContact($content_type.' message parts are not yet recognized. You can define these part type names and descriptions setting the custom_mime_types class variable');
+				$results['Type'] = $this->error;
+				$this->error = '';
+			}
+		}
+		if(IsSet($parameters['charset']))
+			$results['Encoding'] = strtolower($parameters['charset']);
+		if(IsSet($message['Headers']['subject:']))
+		{
+			if(IsSet($message['DecodedHeaders']['subject:'])
+			&& count($message['DecodedHeaders']['subject:']) == 1
+			&& count($message['DecodedHeaders']['subject:'][0]) == 1)
+			{
+				$results['Subject'] = $message['DecodedHeaders']['subject:'][0][0]['Value'];
+				$results['SubjectEncoding'] = strtolower($message['DecodedHeaders']['subject:'][0][0]['Encoding']);
+			}
+			else
+				$results['Subject'] = $message['Headers']['subject:'];
+		}
+		if(IsSet($message['Headers']['date:']))
+		{
+			if(IsSet($message['DecodedHeaders']['date:'])
+			&& count($message['DecodedHeaders']['date:']) == 1
+			&& count($message['DecodedHeaders']['date:'][0]) == 1)
+				$results['Date'] = $message['DecodedHeaders']['date:'][0][0]['Value'];
+			else
+				$results['Date'] = $message['Headers']['date:'];
+		}
+		$l = count($this->address_headers);
+		for(Reset($this->address_headers), $h = 0; $h<$l; Next($this->address_headers), ++$h)
+			$this->CopyAddresses($message, $results, Key($this->address_headers));
+		if($copy_body)
+		{
+			if(IsSet($message['Body']))
+				$results['Data'] = $message['Body'];
+			elseif(IsSet($message['BodyFile']))
+				$results['DataFile'] = $message['BodyFile'];
+			elseif(IsSet($message['BodyLength']))
+				$results['DataLength'] = $message['BodyLength'];
+			if(IsSet($message['FileName']))
+				$results['FileName'] = $message['FileName'];
+			if(IsSet($message['FileDisposition']))
+				$results['FileDisposition'] = $message['FileDisposition'];
+			if(IsSet($message['Headers']['content-id:']))
+			{
+				$content_id = trim($message['Headers']['content-id:']);
+				$l = strlen($content_id);
+				if(!strcmp($content_id[0], '<')
+				&& !strcmp($content_id[$l - 1], '>'))
+					$results['ContentID'] = substr($content_id, 1, $l - 2);
+			}
+		}
+		return(1);
+	}
+/*
+{metadocument}
+		</do>
+	</function>
+{/metadocument}
+*/
+
+/*
+{metadocument}
+	<function>
+		<name>GetPositionLine</name>
+		<type>BOOLEAN</type>
+		<documentation>
+			<purpose>Get the line number of the document that corresponds to a
+				given position.</purpose>
+			<usage>Pass the document offset number as the position to be
+				located. Make sure the <variablelink>track_lines</variablelink>
+				variable is set to <booleanvalue>1</booleanvalue> before parsing
+				the document.</usage>
+			<returnvalue>This function returns <booleanvalue>1</booleanvalue> if
+				 the <variablelink>track_lines</variablelink> variable is set to
+				<booleanvalue>1</booleanvalue> and it was given a valid positive
+				position number that does not exceed the position of the last
+				parsed document line.</returnvalue>
+		</documentation>
+		<argument>
+			<name>position</name>
+			<type>INTEGER</type>
+			<documentation>
+				<purpose>Position of the line to be located.</purpose>
+			</documentation>
+		</argument>
+		<argument>
+			<name>line</name>
+			<type>INTEGER</type>
+			<out />
+			<documentation>
+				<purpose>Returns the number of the line that corresponds to the
+					given document position.</purpose>
+			</documentation>
+		</argument>
+		<argument>
+			<name>column</name>
+			<type>INTEGER</type>
+			<out />
+			<documentation>
+				<purpose>Returns the number of the column of the line that
+					corresponds to the given document position.</purpose>
+			</documentation>
+		</argument>
+		<do>
+{/metadocument}
+*/
+	Function GetPositionLine($position, &$line, &$column)
+	{
+		if(!$this->track_lines)
+			return($this->SetPositionedError('line positions are not being tracked', $position));
+		$bottom = 0;
+		$top = count($this->lines) - 1;
+		if($position < 0)
+			return($this->SetPositionedError('it was not specified a valid position', $position));
+		for(;;)
+		{
+			$line = intval(($bottom + $top) / 2);
+			$current = $this->lines[$line];
+			if($current < $position)
+				$bottom = $line + 1;
+			elseif($current > $position)
+				$top = $line - 1;
+			else
+				break;
+			if($top < $bottom)
+			{
+				$line = $top;
+				break;
+			}
+		}
+		$column = $position - $this->lines[$line] + 1;
+		++$line;
+		return(1);
+	}
+/*
+{metadocument}
+		</do>
+	</function>
+{/metadocument}
+*/
+};
+
+/*
+
+{metadocument}
+</class>
+{/metadocument}
+
+*/
+
+?>
\ No newline at end of file
diff --git a/hesk/inc/mail/pop3.php b/hesk/inc/mail/pop3.php
new file mode 100644
index 0000000..f45dad9
--- /dev/null
+++ b/hesk/inc/mail/pop3.php
@@ -0,0 +1,801 @@
+<?php
+/*
+ * pop3.php
+ *
+ * @(#) $Header: /opt2/ena/metal/pop3/pop3.php,v 1.24 2014/01/27 10:46:48 mlemos Exp $
+ *
+ */
+
+class pop3_class
+{
+	var $hostname="";
+	var $port=110;
+	var $tls=0;
+	var $quit_handshake=1;
+	var $error="";
+	var $authentication_mechanism="USER";
+	var $realm="";
+	var $workstation="";
+	var $join_continuation_header_lines=1;
+
+	/* Private variables - DO NOT ACCESS */
+
+	var $connection=0;
+	var $state="DISCONNECTED";
+	var $greeting="";
+	var $must_update=0;
+	var $debug=0;
+	var $html_debug=0;
+	var $next_token="";
+	var $message_buffer="";
+	var $connection_name = '';
+
+	/* Private methods - DO NOT CALL */
+
+	Function Tokenize($string,$separator="")
+	{
+		if(!strcmp($separator,""))
+		{
+			$separator=$string;
+			$string=$this->next_token;
+		}
+		for($character=0;$character<strlen($separator);$character++)
+		{
+			if(GetType($position=strpos($string,$separator[$character]))=="integer")
+				$found=(IsSet($found) ? min($found,$position) : $position);
+		}
+		if(IsSet($found))
+		{
+			$this->next_token=substr($string,$found+1);
+			return(substr($string,0,$found));
+		}
+		else
+		{
+			$this->next_token="";
+			return($string);
+		}
+	}
+
+	Function SetError($error)
+	{
+		return($this->error=$error);
+	}
+
+	Function OutputDebug($message)
+	{
+		$message.="\n";
+		if($this->html_debug)
+			$message=str_replace("\n","<br />\n",HtmlSpecialChars($message));
+		echo $message;
+		#flush();
+	}
+
+	Function GetLine()
+	{
+		for($line="";;)
+		{
+			if(feof($this->connection))
+				return(0);
+			$line.=@fgets($this->connection,100);
+			$length=strlen($line);
+			if($length>=2
+			&& substr($line,$length-2,2)=="\r\n")
+			{
+				$line=substr($line,0,$length-2);
+				if($this->debug)
+					$this->OutputDebug("S $line");
+				return($line);
+			}
+		}
+	}
+
+	Function PutLine($line)
+	{
+		if($this->debug)
+			$this->OutputDebug("C $line");
+		return(fputs($this->connection,"$line\r\n"));
+	}
+
+	Function OpenConnection()
+	{
+		if($this->tls)
+		{
+			$version=explode(".",function_exists("phpversion") ? phpversion() : "3.0.7");
+			$php_version=intval($version[0])*1000000+intval($version[1])*1000+intval($version[2]);
+			if($php_version<4003000)
+				return("establishing TLS connections requires at least PHP version 4.3.0");
+			if(!function_exists("extension_loaded")
+			|| !extension_loaded("openssl"))
+				return("establishing TLS connections requires the OpenSSL extension enabled");
+		}
+		if($this->hostname=="")
+			return($this->SetError("2 it was not specified a valid hostname"));
+		if($this->debug)
+			$this->OutputDebug("Connecting to ".$this->hostname." ...");
+		if(($this->connection=@fsockopen(($this->tls ? "tls://" : "").$this->hostname, $this->port, $error, $error_message))==0)
+		{
+			switch($error)
+			{
+				case -3:
+					return($this->SetError("-3 socket could not be created"));
+				case -4:
+					return($this->SetError("-4 dns lookup on hostname \"$hostname\" failed"));
+				case -5:
+					return($this->SetError("-5 connection refused or timed out"));
+				case -6:
+					return($this->SetError("-6 fdopen() call failed"));
+				case -7:
+					return($this->SetError("-7 setvbuf() call failed"));
+				default:
+					return($this->SetError($error." could not connect to the host \"".$this->hostname."\": ".$error_message));
+			}
+		}
+		return("");
+	}
+
+	Function CloseConnection()
+	{
+		if($this->debug)
+			$this->OutputDebug("Closing connection.");
+		if($this->connection!=0)
+		{
+			fclose($this->connection);
+			$this->connection=0;
+		}
+	}
+
+	/* Public methods */
+
+	/* Open method - set the object variable $hostname to the POP3 server address. */
+
+	Function Open()
+	{
+		if($this->state!="DISCONNECTED")
+			return($this->SetError("1 a connection is already opened"));
+		if(($error=$this->OpenConnection())!="")
+			return($error);
+		$greeting=$this->GetLine();
+		if(GetType($greeting)!="string"
+		|| $this->Tokenize($greeting," ")!="+OK")
+		{
+			$this->CloseConnection();
+			return($this->SetError("3 POP3 server greeting was not found"));
+		}
+		$this->Tokenize("<");
+		$this->greeting = $this->Tokenize(">");
+		$this->must_update=0;
+		$this->state="AUTHORIZATION";
+		return("");
+	}
+
+	/* Close method - this method must be called at least if there are any
+     messages to be deleted */
+
+	Function Close()
+	{
+		if($this->state=="DISCONNECTED")
+			return($this->SetError("no connection was opened"));
+		while($this->state=='GETMESSAGE')
+		{
+			if(strlen($error=$this->GetMessage(8000, $message, $end_of_message)))
+				return($error);
+		}
+		if($this->must_update
+		|| $this->quit_handshake)
+		{
+			if($this->PutLine("QUIT")==0)
+				return($this->SetError("Could not send the QUIT command"));
+			$response=$this->GetLine();
+			if(GetType($response)!="string")
+				return($this->SetError("Could not get quit command response"));
+			if($this->Tokenize($response," ")!="+OK")
+				return($this->SetError("Could not quit the connection: ".$this->Tokenize("\r\n")));
+		}
+		$this->CloseConnection();
+		$this->state="DISCONNECTED";
+		$pop3_class = new pop3_class();
+		$pop3_class->SetConnection(-1, $this->connection_name, $this);
+		return("");
+	}
+
+	/* Login method - pass the user name and password of POP account.  Set
+     $apop to 1 or 0 wether you want to login using APOP method or not.  */
+
+	Function Login($user,$password,$apop=0)
+	{
+		if($this->state!="AUTHORIZATION")
+			return($this->SetError("connection is not in AUTHORIZATION state"));
+		if($apop)
+		{
+			if(!strcmp($this->greeting,""))
+				return($this->SetError("Server does not seem to support APOP authentication"));
+			if($this->PutLine("APOP $user ".md5("<".$this->greeting.">".$password))==0)
+				return($this->SetError("Could not send the APOP command"));
+			$response=$this->GetLine();
+			if(GetType($response)!="string")
+				return($this->SetError("Could not get APOP login command response"));
+			if($this->Tokenize($response," ")!="+OK")
+				return($this->SetError("APOP login failed: ".$this->Tokenize("\r\n")));
+		}
+		else
+		{
+			$authenticated=0;
+			if(strcmp($this->authentication_mechanism,"USER")
+			&& function_exists("class_exists")
+			&& class_exists("sasl_client_class"))
+			{
+				if(strlen($this->authentication_mechanism))
+					$mechanisms=array($this->authentication_mechanism);
+				else
+				{
+					$mechanisms=array();
+					if($this->PutLine("CAPA")==0)
+						return($this->SetError("Could not send the CAPA command"));
+					$response=$this->GetLine();
+					if(GetType($response)!="string")
+						return($this->SetError("Could not get CAPA command response"));
+					if(!strcmp($this->Tokenize($response," "),"+OK"))
+					{
+						for(;;)
+						{
+							$response=$this->GetLine();
+							if(GetType($response)!="string")
+								return($this->SetError("Could not retrieve the supported authentication methods"));
+							switch($this->Tokenize($response," "))
+							{
+								case ".":
+									break 2;
+								case "SASL":
+									for($method=1;strlen($mechanism=$this->Tokenize(" "));$method++)
+										$mechanisms[]=$mechanism;
+									break;
+							}
+						}
+					}
+				}
+				$sasl=new sasl_client_class;
+				$sasl->SetCredential("user",$user);
+				$sasl->SetCredential("password",$password);
+				if(strlen($this->realm))
+					$sasl->SetCredential("realm",$this->realm);
+				if(strlen($this->workstation))
+					$sasl->SetCredential("workstation",$this->workstation);
+				do
+				{
+					$status=$sasl->Start($mechanisms,$message,$interactions);
+				}
+				while($status==SASL_INTERACT);
+				switch($status)
+				{
+					case SASL_CONTINUE:
+						break;
+					case SASL_NOMECH:
+						if(strlen($this->authentication_mechanism))
+							return($this->SetError("authenticated mechanism ".$this->authentication_mechanism." may not be used: ".$sasl->error));
+						break;
+					default:
+						return($this->SetError("Could not start the SASL authentication client: ".$sasl->error));
+				}
+				if(strlen($sasl->mechanism))
+				{
+					if($this->PutLine("AUTH ".$sasl->mechanism.(IsSet($message) ? " ".base64_encode($message) : ""))==0)
+						return("Could not send the AUTH command");
+					$response=$this->GetLine();
+					if(GetType($response)!="string")
+						return("Could not get AUTH command response");
+					switch($this->Tokenize($response," "))
+					{
+						case "+OK":
+							$response="";
+							break;
+						case "+":
+							$response=base64_decode($this->Tokenize("\r\n"));
+							break;
+						default:
+							return($this->SetError("Authentication error: ".$this->Tokenize("\r\n")));
+					}
+					for(;!$authenticated;)
+					{
+						do
+						{
+							$status=$sasl->Step($response,$message,$interactions);
+						}
+						while($status==SASL_INTERACT);
+						switch($status)
+						{
+							case SASL_CONTINUE:
+								if($this->PutLine(base64_encode($message))==0)
+									return("Could not send message authentication step message");
+								$response=$this->GetLine();
+								if(GetType($response)!="string")
+									return("Could not get authentication step message response");
+								switch($this->Tokenize($response," "))
+								{
+									case "+OK":
+										$authenticated=1;
+										break;
+									case "+":
+										$response=base64_decode($this->Tokenize("\r\n"));
+										break;
+									default:
+										return($this->SetError("Authentication error: ".$this->Tokenize("\r\n")));
+								}
+								break;
+							default:
+								return($this->SetError("Could not process the SASL authentication step: ".$sasl->error));
+						}
+					}
+				}
+			}
+			if(!$authenticated)
+			{
+				if($this->PutLine("USER $user")==0)
+					return($this->SetError("Could not send the USER command"));
+				$response=$this->GetLine();
+				if(GetType($response)!="string")
+					return($this->SetError("Could not get user login entry response"));
+				if($this->Tokenize($response," ")!="+OK")
+					return($this->SetError("User error: ".$this->Tokenize("\r\n")));
+				if($this->PutLine("PASS $password")==0)
+					return($this->SetError("Could not send the PASS command"));
+				$response=$this->GetLine();
+				if(GetType($response)!="string")
+					return($this->SetError("Could not get login password entry response"));
+				if($this->Tokenize($response," ")!="+OK")
+					return($this->SetError("Password error: ".$this->Tokenize("\r\n")));
+			}
+		}
+		$this->state="TRANSACTION";
+		return("");
+	}
+
+	/* Statistics method - pass references to variables to hold the number of
+     messages in the mail box and the size that they take in bytes.  */
+
+	Function Statistics(&$messages,&$size)
+	{
+		if($this->state!="TRANSACTION")
+			return($this->SetError("connection is not in TRANSACTION state"));
+		if($this->PutLine("STAT")==0)
+			return($this->SetError("Could not send the STAT command"));
+		$response=$this->GetLine();
+		if(GetType($response)!="string")
+			return($this->SetError("Could not get the statistics command response"));
+		if($this->Tokenize($response," ")!="+OK")
+			return($this->SetError("Could not get the statistics: ".$this->Tokenize("\r\n")));
+		$messages=$this->Tokenize(" ");
+		$size=$this->Tokenize(" ");
+		return("");
+	}
+
+	/* ListMessages method - the $message argument indicates the number of a
+     message to be listed.  If you specify an empty string it will list all
+     messages in the mail box.  The $unique_id flag indicates if you want
+     to list the each message unique identifier, otherwise it will
+     return the size of each message listed.  If you list all messages the
+     result will be returned in an array. */
+
+	Function ListMessages($message,$unique_id)
+	{
+		if($this->state!="TRANSACTION")
+			return($this->SetError("connection is not in TRANSACTION state"));
+		if($unique_id)
+			$list_command="UIDL";
+		else
+			$list_command="LIST";
+		if($this->PutLine("$list_command".($message ? " ".$message : ""))==0)
+			return($this->SetError("Could not send the $list_command command"));
+		$response=$this->GetLine();
+		if(GetType($response)!="string")
+			return($this->SetError("Could not get message list command response"));
+		if($this->Tokenize($response," ")!="+OK")
+			return($this->SetError("Could not get the message listing: ".$this->Tokenize("\r\n")));
+		if($message=="")
+		{
+			for($messages=array();;)
+			{
+				$response=$this->GetLine();
+				if(GetType($response)!="string")
+					return($this->SetError("Could not get message list response"));
+				if($response==".")
+					break;
+				$message=intval($this->Tokenize($response," "));
+				if($unique_id)
+					$messages[$message]=$this->Tokenize(" ");
+				else
+					$messages[$message]=intval($this->Tokenize(" "));
+			}
+			return($messages);
+		}
+		else
+		{
+			$message=intval($this->Tokenize(" "));
+			$value=$this->Tokenize(" ");
+			return($unique_id ? $value : intval($value));
+		}
+	}
+
+	/* RetrieveMessage method - the $message argument indicates the number of
+     a message to be listed.  Pass a reference variables that will hold the
+     arrays of the $header and $body lines.  The $lines argument tells how
+     many lines of the message are to be retrieved.  Pass a negative number
+     if you want to retrieve the whole message. */
+
+	Function RetrieveMessage($message,&$headers,&$body,$lines)
+	{
+		if($this->state!="TRANSACTION")
+			return($this->SetError("connection is not in TRANSACTION state"));
+		if($lines<0)
+		{
+			$command="RETR";
+			$arguments="$message";
+		}
+		else
+		{
+			$command="TOP";
+			$arguments="$message $lines";
+		}
+		if($this->PutLine("$command $arguments")==0)
+			return($this->SetError("Could not send the $command command"));
+		$response=$this->GetLine();
+		if(GetType($response)!="string")
+			return($this->SetError("Could not get message retrieval command response"));
+		if($this->Tokenize($response," ")!="+OK")
+			return($this->SetError("Could not retrieve the message: ".$this->Tokenize("\r\n")));
+		for($headers=$body=array(),$line=0;;)
+		{
+			$response=$this->GetLine();
+			if(GetType($response)!="string")
+				return($this->SetError("Could not retrieve the message"));
+			switch($response)
+			{
+				case ".":
+					return("");
+				case "":
+					break 2;
+				default:
+					if(substr($response,0,1)==".")
+						$response=substr($response,1,strlen($response)-1);
+					break;
+			}
+			if($this->join_continuation_header_lines
+			&& $line>0
+			&& ($response[0]=="\t"
+			|| $response[0]==" "))
+				$headers[$line-1].=$response;
+			else
+			{
+				$headers[$line]=$response;
+				$line++;
+			}
+		}
+		for($line=0;;$line++)
+		{
+			$response=$this->GetLine();
+			if(GetType($response)!="string")
+				return($this->SetError("Could not retrieve the message"));
+			switch($response)
+			{
+				case ".":
+					return("");
+				default:
+					if(substr($response,0,1)==".")
+						$response=substr($response,1,strlen($response)-1);
+					break;
+			}
+			$body[$line]=$response;
+		}
+		return("");
+	}
+
+	/* OpenMessage method - the $message argument indicates the number of
+     a message to be opened. The $lines argument tells how many lines of
+     the message are to be retrieved.  Pass a negative number if you want
+     to retrieve the whole message. */
+
+	Function OpenMessage($message, $lines=-1)
+	{
+		if($this->state!="TRANSACTION")
+			return($this->SetError("connection is not in TRANSACTION state"));
+		if($lines<0)
+		{
+			$command="RETR";
+			$arguments="$message";
+		}
+		else
+		{
+			$command="TOP";
+			$arguments="$message $lines";
+		}
+		if($this->PutLine("$command $arguments")==0)
+			return($this->SetError("Could not send the $command command"));
+		$response=$this->GetLine();
+		if(GetType($response)!="string")
+			return($this->SetError("Could not get message retrieval command response"));
+		if($this->Tokenize($response," ")!="+OK")
+			return($this->SetError("Could not retrieve the message: ".$this->Tokenize("\r\n")));
+		$this->state="GETMESSAGE";
+		$this->message_buffer="";
+		return("");
+	}
+
+	/* GetMessage method - the $count argument indicates the number of bytes
+     to be read from an opened message. The $message returns by reference
+     the data read from the message. The $end_of_message argument returns
+     by reference a boolean value indicated whether it was reached the end
+     of the message. */
+
+	Function GetMessage($count, &$message, &$end_of_message)
+	{
+		if($this->state!="GETMESSAGE")
+			return($this->SetError("connection is not in GETMESSAGE state"));
+		$message="";
+		$end_of_message=0;
+		while($count>strlen($this->message_buffer)
+		&& !$end_of_message)
+		{
+			$response=$this->GetLine();
+			if(GetType($response)!="string")
+				return($this->SetError("Could not retrieve the message headers"));
+			if(!strcmp($response,"."))
+			{
+				$end_of_message=1;
+				$this->state="TRANSACTION";
+				break;
+			}
+			else
+			{
+				if(substr($response,0,1)==".")
+					$response=substr($response,1,strlen($response)-1);
+				$this->message_buffer.=$response."\r\n";
+			}
+		}
+		if($end_of_message
+		|| $count>=strlen($this->message_buffer))
+		{
+			$message=$this->message_buffer;
+			$this->message_buffer="";
+		}
+		else
+		{
+			$message=substr($this->message_buffer, 0, $count);
+			$this->message_buffer=substr($this->message_buffer, $count);
+		}
+		return("");
+	}
+
+	/* DeleteMessage method - the $message argument indicates the number of
+     a message to be marked as deleted.  Messages will only be effectively
+     deleted upon a successful call to the Close method. */
+
+	Function DeleteMessage($message)
+	{
+		if($this->state!="TRANSACTION")
+			return($this->SetError("connection is not in TRANSACTION state"));
+		if($this->PutLine("DELE $message")==0)
+			return($this->SetError("Could not send the DELE command"));
+		$response=$this->GetLine();
+		if(GetType($response)!="string")
+			return($this->SetError("Could not get message delete command response"));
+		if($this->Tokenize($response," ")!="+OK")
+			return($this->SetError("Could not delete the message: ".$this->Tokenize("\r\n")));
+		$this->must_update=1;
+		return("");
+	}
+
+	/* ResetDeletedMessages method - Reset the list of marked to be deleted
+     messages.  No messages will be marked to be deleted upon a successful
+     call to this method.  */
+
+	Function ResetDeletedMessages()
+	{
+		if($this->state!="TRANSACTION")
+			return($this->SetError("connection is not in TRANSACTION state"));
+		if($this->PutLine("RSET")==0)
+			return($this->SetError("Could not send the RSET command"));
+		$response=$this->GetLine();
+		if(GetType($response)!="string")
+			return($this->SetError("Could not get reset deleted messages command response"));
+		if($this->Tokenize($response," ")!="+OK")
+			return($this->SetError("Could not reset deleted messages: ".$this->Tokenize("\r\n")));
+		$this->must_update=0;
+		return("");
+	}
+
+	/* IssueNOOP method - Just pings the server to prevent it auto-close the
+     connection after an idle timeout (tipically 10 minutes).  Not very
+     useful for most likely uses of this class.  It's just here for
+     protocol support completeness.  */
+
+	Function IssueNOOP()
+	{
+		if($this->state!="TRANSACTION")
+			return($this->SetError("connection is not in TRANSACTION state"));
+		if($this->PutLine("NOOP")==0)
+			return($this->SetError("Could not send the NOOP command"));
+		$response=$this->GetLine();
+		if(GetType($response)!="string")
+			return($this->SetError("Could not NOOP command response"));
+		if($this->Tokenize($response," ")!="+OK")
+			return($this->SetError("Could not issue the NOOP command: ".$this->Tokenize("\r\n")));
+		return("");
+	}
+
+	Function &SetConnection($set, &$current_name, &$pop3)
+	{
+		static $connections = array();
+
+		if($set>0)
+		{
+			$current_name = strval(count($connections));
+			$connections[$current_name] = &$pop3;
+		}
+		elseif($set<0)
+		{
+			$connections[$current_name] = '';
+			$current_name = '';
+		}
+		elseif(IsSet($connections[$current_name])
+		&& GetType($connections[$current_name])!='string')
+		{
+			$connection = &$connections[$current_name];
+			return($connection);
+		}
+		return($pop3);
+	}
+
+	/* GetConnectionName method - Retrieve the name associated to an
+	   established POP3 server connection to use as virtual host name for
+	   use in POP3 stream wrapper URLs.  */
+	Function GetConnectionName(&$connection_name)
+	{
+		if($this->state!="TRANSACTION")
+			return($this->SetError("cannot get the name of a POP3 connection that was not established and the user has logged in"));
+		if(strlen($this->connection_name) == 0)
+		{
+			$pop3_class = new pop3_class();
+			$pop3_class->SetConnection(1, $this->connection_name, $this);
+		}
+		$connection_name = $this->connection_name;
+		return('');
+	}
+};
+
+class pop3_stream
+{
+	var $opened = 0;
+	var $report_errors = 1;
+	var $read = 0;
+	var $buffer = "";
+	var $end_of_message=1;
+	var $previous_connection = 0;
+	var $pop3;
+
+	Function SetError($error)
+	{
+		if($this->report_errors)
+			trigger_error($error);
+		return(FALSE);
+	}
+
+	Function ParsePath($path, &$url)
+	{
+		if(!$this->previous_connection)
+		{
+			if(IsSet($url["host"]))
+				$this->pop3->hostname=$url["host"];
+			if(IsSet($url["port"]))
+				$this->pop3->port=intval($url["port"]);
+			if(IsSet($url["scheme"])
+			&& !strcmp($url["scheme"],"pop3s"))
+				$this->pop3->tls=1;
+			if(!IsSet($url["user"]))
+				return($this->SetError("it was not specified a valid POP3 user"));
+			if(!IsSet($url["pass"]))
+				return($this->SetError("it was not specified a valid POP3 password"));
+			if(!IsSet($url["path"]))
+				return($this->SetError("it was not specified a valid mailbox path"));
+		}
+		if(IsSet($url["query"]))
+		{
+			parse_str($url["query"],$query);
+			if(IsSet($query["debug"]))
+				$this->pop3->debug = intval($query["debug"]);
+			if(IsSet($query["html_debug"]))
+				$this->pop3->html_debug = intval($query["html_debug"]);
+			if(!$this->previous_connection)
+			{
+				if(IsSet($query["tls"]))
+					$this->pop3->tls = intval($query["tls"]);
+				if(IsSet($query["realm"]))
+					$this->pop3->realm = UrlDecode($query["realm"]);
+				if(IsSet($query["workstation"]))
+					$this->pop3->workstation = UrlDecode($query["workstation"]);
+				if(IsSet($query["authentication_mechanism"]))
+					$this->pop3->realm = UrlDecode($query["authentication_mechanism"]);
+			}
+			if(IsSet($query["quit_handshake"]))
+				$this->pop3->quit_handshake = intval($query["quit_handshake"]);
+		}
+		return(TRUE);
+	}
+
+	Function stream_open($path, $mode, $options, &$opened_path)
+	{
+		$this->report_errors = (($options & STREAM_REPORT_ERRORS) !=0);
+		if(strcmp($mode, "r"))
+			return($this->SetError("the message can only be opened for reading"));
+		$url=parse_url($path);
+		$host = $url['host'];
+		$pop3_class = new pop3_class();
+		$pop3 = &$pop3_class->SetConnection(0, $host, $this->pop3);
+		if(IsSet($pop3))
+		{
+			$this->pop3 = &$pop3;
+			$this->previous_connection = 1;
+		}
+		else
+			$this->pop3=new pop3_class;
+		if(!$this->ParsePath($path, $url))
+			return(FALSE);
+		$message=substr($url["path"],1);
+		if(strcmp(intval($message), $message)
+		|| $message<=0)
+			return($this->SetError("it was not specified a valid message to retrieve"));
+		if(!$this->previous_connection)
+		{
+			if(strlen($error=$this->pop3->Open()))
+				return($this->SetError($error));
+			$this->opened = 1;
+			$apop = (IsSet($url["query"]["apop"]) ? intval($url["query"]["apop"]) : 0);
+			if(strlen($error=$this->pop3->Login(UrlDecode($url["user"]), UrlDecode($url["pass"]),$apop)))
+			{
+				$this->stream_close();
+				return($this->SetError($error));
+			}
+		}
+		if(strlen($error=$this->pop3->OpenMessage($message,-1)))
+		{
+			$this->stream_close();
+			return($this->SetError($error));
+		}
+		$this->end_of_message=FALSE;
+		if($options & STREAM_USE_PATH)
+			$opened_path=$path;
+		$this->read = 0;
+		$this->buffer = "";
+		return(TRUE);
+	}
+
+	Function stream_eof()
+	{
+		if($this->read==0)
+			return(FALSE);
+		return($this->end_of_message);
+	}
+
+	Function stream_read($count)
+	{
+		if($count<=0)
+			return($this->SetError("it was not specified a valid length of the message to read"));
+		if($this->end_of_message)
+			return("");
+		if(strlen($error=$this->pop3->GetMessage($count, $read, $this->end_of_message)))
+			return($this->SetError($error));
+		$this->read += strlen($read);
+		return($read);
+	}
+
+	Function stream_close()
+	{
+		while(!$this->end_of_message)
+			$this->stream_read(8000);
+		if($this->opened)
+		{
+			$this->pop3->Close();
+			$this->opened = 0;
+		}
+	}
+};
+
+?>
\ No newline at end of file
diff --git a/hesk/inc/mail/rfc822_addresses.php b/hesk/inc/mail/rfc822_addresses.php
new file mode 100644
index 0000000..e3efb68
--- /dev/null
+++ b/hesk/inc/mail/rfc822_addresses.php
@@ -0,0 +1,935 @@
+<?php
+/*
+ * rfc822_addresses.php
+ *
+ * @(#) $Id: rfc822_addresses.php,v 1.16 2016/07/23 01:50:22 mlemos Exp $
+ *
+ */
+
+/*
+{metadocument}<?xml version="1.0" encoding="ISO-8859-1" ?>
+<class>
+
+	<package>net.manuellemos.mimeparser</package>
+
+	<version>@(#) $Id: rfc822_addresses.php,v 1.16 2016/07/23 01:50:22 mlemos Exp $</version>
+	<copyright>Copyright © (C) Manuel Lemos 2006 - 2008</copyright>
+	<title>RFC 822 e-mail addresses parser</title>
+	<author>Manuel Lemos</author>
+	<authoraddress>mlemos-at-acm.org</authoraddress>
+
+	<documentation>
+		<idiom>en</idiom>
+		<purpose>Parse e-mail addresses from headers of <link>
+				<url>http://www.ietf.org/rfc/rfc822.txt</url>
+				<data>RFC 822</data>
+			</link> compliant e-mail messages.</purpose>
+		<usage>Use the function <functionlink>ParseAddressList</functionlink>
+			function to retrieve the list of e-mail addresses contained in
+			e-mail message headers like <tt>From</tt>, <tt>To</tt>, <tt>Cc</tt>
+			or <tt>Bcc</tt>.</usage>
+	</documentation>
+
+{/metadocument}
+*/
+
+class rfc822_addresses_class
+{
+	/* Private variables */
+
+	var $v = '';
+
+	/* Public variables */
+
+/*
+{metadocument}
+	<variable>
+		<name>error</name>
+		<type>STRING</type>
+		<value></value>
+		<documentation>
+			<purpose>Store the message that is returned when an error
+				occurs.</purpose>
+			<usage>Check this variable to understand what happened when a call to
+				any of the class functions has failed.<paragraphbreak />
+				This class uses cumulative error handling. This means that if one
+				class functions that may fail is called and this variable was
+				already set to an error message due to a failure in a previous call
+				to the same or other function, the function will also fail and does
+				not do anything.<paragraphbreak />
+				This allows programs using this class to safely call several
+				functions that may fail and only check the failure condition after
+				the last function call.<paragraphbreak />
+				Just set this variable to an empty string to clear the error
+				condition.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $error = '';
+
+/*
+{metadocument}
+	<variable>
+		<name>error_position</name>
+		<type>INTEGER</type>
+		<value>-1</value>
+		<documentation>
+			<purpose>Point to the position of the message data or file that
+				refers to the last error that occurred.</purpose>
+			<usage>Check this variable to determine the relevant position of the
+				message when a parsing error occurs.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $error_position = -1;
+
+/*
+{metadocument}
+	<variable>
+		<name>ignore_syntax_errors</name>
+		<type>BOOLEAN</type>
+		<value>1</value>
+		<documentation>
+			<purpose>Specify whether the class should ignore syntax errors in
+				malformed addresses.</purpose>
+			<usage>Set this variable to <booleanvalue>0</booleanvalue> if it is
+				necessary to verify whether message data may be corrupted due to
+				to eventual bugs in the program that generated the
+				message.<paragraphbreak />
+				Currently the class only ignores some types of syntax errors.
+				Other syntax errors may still cause the
+				<functionlink>ParseAddressList</functionlink> to fail.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $ignore_syntax_errors=1;
+
+/*
+{metadocument}
+	<variable>
+		<name>warnings</name>
+		<type>HASH</type>
+		<value></value>
+		<documentation>
+			<purpose>Return a list of positions of the original message that
+				contain syntax errors.</purpose>
+			<usage>Check this variable to retrieve eventual message syntax
+				errors that were ignored when the
+				<variablelink>ignore_syntax_errors</variablelink> is set to
+				<booleanvalue>1</booleanvalue>.<paragraphbreak />
+				The indexes of this array are the positions of the errors. The
+				array values are the corresponding syntax error messages.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $warnings=array();
+
+	/* Private functions */
+
+	Function SetError($error)
+	{
+		$this->error = $error;
+		return(0);
+	}
+
+	Function SetPositionedError($error, $position)
+	{
+		$this->error_position = $position;
+		return($this->SetError($error));
+	}
+
+	Function SetWarning($warning, $position)
+	{
+		$this->warnings[$position]=$warning;
+		return(1);
+	}
+
+	Function SetPositionedWarning($error, $position)
+	{
+		if(!$this->ignore_syntax_errors)
+			return($this->SetPositionedError($error, $position));
+		return($this->SetWarning($error, $position));
+	}
+
+	Function QDecode($p, &$value, &$encoding)
+	{
+		$encoding = $charset = null;
+		$s = 0;
+		$decoded = '';
+		$l = strlen($value);
+		while($s < $l)
+		{
+			if(GetType($q = strpos($value, '=?', $s)) != 'integer')
+			{
+				if($s == 0)
+					return(1);
+				if($s < $l)
+					$decoded .= substr($value, $s);
+				break;
+			}
+			if($s < $q)
+				$decoded .= substr($value, $s, $q - $s);
+			$q += 2;
+			if(GetType($c = strpos($value, '?', $q)) != 'integer'
+			|| $q == $c)
+				return($this->SetPositionedWarning('invalid Q-encoding character set', $p + $q));
+			if(IsSet($charset))
+			{
+				$another_charset = strtolower(substr($value, $q, $c - $q));
+				if(strcmp($charset, $another_charset)
+				&& strcmp($another_charset, 'ascii'))
+					return($this->SetWarning('it is not possible to decode an encoded value using mixed character sets into a single value', $p + $q));
+			}
+			else
+			{
+				$charset = strtolower(substr($value, $q, $c - $q));
+				if(!strcmp($charset, 'ascii'))
+					$charset = null;
+			}
+			++$c;
+			if(GetType($t = strpos($value, '?', $c)) != 'integer'
+			|| $c==$t)
+				return($this->SetPositionedWarning('invalid Q-encoding type', $p + $c));
+			$type = strtolower(substr($value, $c, $t - $c));
+			++$t;
+			if(GetType($e = strpos($value, '?=', $t)) != 'integer')
+				return($this->SetPositionedWarning('invalid Q-encoding encoded data', $p + $e));
+			switch($type)
+			{
+				case 'q':
+					for($s = $t; $s<$e;)
+					{
+						switch($b = $value[$s])
+						{
+							case '=':
+								$h = HexDec($hex = strtolower(substr($value, $s + 1, 2)));
+								if($s + 3 > $e
+								|| strcmp(sprintf('%02x', $h), $hex))
+									return($this->SetPositionedWarning('invalid Q-encoding q encoded data', $p + $s));
+								$decoded .= chr($h);
+								$s += 3;
+								break;
+
+							case '_':
+								$decoded .= ' ';
+								++$s;
+								break;
+
+							default:
+								$decoded .= $b;
+								++$s;
+						}
+					}
+					break;
+
+				case 'b':
+					if($e <= $t
+					|| strlen($binary = base64_decode($data = substr($value, $t, $e - $t))) == 0
+					|| GetType($binary) != 'string')
+						return($this->SetPositionedWarning('invalid Q-encoding b encoded data', $p + $t));
+					$decoded .= $binary;
+					$s = $e;
+					break;
+
+				default:
+					return($this->SetPositionedWarning('Q-encoding '.$type.' is not yet supported', $p + $c));
+			}
+			$s += 2;
+			$s += strspn($value, " \t", $s);
+		}
+		$value = $decoded;
+		$encoding = $charset;
+		return(1);
+	}
+
+	Function ParseCText(&$p, &$c_text)
+	{
+		$c_text = null;
+		$v = $this->v;
+		if($p<strlen($v)
+		&& GetType(strchr("\t\r\n ()\\\0", $c = $v[$p])) != 'string'
+		&& Ord($c)<128)
+		{
+			$c_text = $c;
+			++$p;
+		}
+		return(1);
+	}
+
+	Function ParseQText(&$p, &$q_text)
+	{
+		$q_text = null;
+		$v = $this->v;
+		if($p>strlen($v)
+		|| GetType(strchr("\t\r\n \"\\\0", $c = $v[$p])) == 'string')
+			return(1);
+		if(Ord($c) >= 128)
+		{
+			if(!$this->ignore_syntax_errors)
+				return(1);
+			$this->SetPositionedWarning('it was used an unencoded 8 bit character', $p);
+		}
+		$q_text = $c;
+		++$p;
+		return(1);
+	}
+
+	Function ParseQuotedPair(&$p, &$quoted_pair)
+	{
+		$quoted_pair = null;
+		$v = $this->v;
+		$l = strlen($v);
+		if($p+1 < $l
+		&& !strcmp($v[$p], '\\')
+		&& GetType(strchr("\r\n\0", $c = $v[$p + 1])) != 'string'
+		&& Ord($c)<128)
+		{
+			$quoted_pair = $c;
+			$p += 2;
+		}
+		return(1);
+	}
+
+	Function ParseCContent(&$p, &$c_content)
+	{
+		$c_content = null;
+		$c = $p;
+		if(!$this->ParseQuotedPair($c, $content))
+			return(0);
+		if(!IsSet($content))
+		{
+			if(!$this->ParseCText($c, $content))
+				return(0);
+			if(!IsSet($content))
+			{
+				if(!$this->ParseComment($c, $content))
+					return(0);
+				if(!IsSet($content))
+					return(1);
+			}
+		}
+		$c_content = $content;
+		$p = $c;
+		return(1);
+	}
+
+	Function SkipWhiteSpace(&$p)
+	{
+		$v = $this->v;
+		$l = strlen($v);
+		for(;$p<$l; ++$p)
+		{
+			switch($v[$p])
+			{
+				case ' ':
+				case "\n":
+				case "\r":
+				case "\t":
+					break;
+				default:
+					return(1);
+			}
+		}
+		return(1);
+	}
+
+	Function ParseComment(&$p, &$comment)
+	{
+		$comment = null;
+		$v = $this->v;
+		$l = strlen($v);
+		$c = $p;
+		if($c >= $l
+		|| strcmp($v[$c], '('))
+			return(1);
+		++$c;
+		for(; $c < $l;)
+		{
+			if(!$this->SkipWhiteSpace($c))
+				return(0);
+			if(!$this->ParseCContent($c, $c_content))
+				return(0);
+			if(!IsSet($c_content))
+				break;
+		}
+		if(!$this->SkipWhiteSpace($c))
+			return(0);
+		if($c >= $l
+		|| strcmp($v[$c], ')'))
+			return(1);
+		++$c;
+		$comment = substr($v, $p, $c - $p);
+		$p = $c;
+		return(1);
+	}
+
+	Function SkipCommentGetWhiteSpace(&$p, &$space)
+	{
+		$v = $this->v;
+		$l = strlen($v);
+		for($space = '';$p<$l;)
+		{
+			switch($w = $v[$p])
+			{
+				case ' ':
+				case "\n":
+				case "\r":
+				case "\t":
+					++$p;
+					$space .= $w;
+					break;
+				case '(':
+					if(!$this->ParseComment($p, $comment))
+						return(0);
+				default:
+					return(1);
+			}
+		}
+		return(1);
+	}
+
+	Function SkipCommentWhiteSpace(&$p)
+	{
+		$v = $this->v;
+		$l = strlen($v);
+		for(;$p<$l;)
+		{
+			switch($w = $v[$p])
+			{
+				case ' ':
+				case "\n":
+				case "\r":
+				case "\t":
+					++$p;
+					break;
+				case '(':
+					if(!$this->ParseComment($p, $comment))
+						return(0);
+				default:
+					return(1);
+			}
+		}
+		return(1);
+	}
+
+	Function ParseQContent(&$p, &$q_content)
+	{
+		$q_content = null;
+		$q = $p;
+		if(!$this->ParseQuotedPair($q, $content))
+			return(0);
+		if(!IsSet($content))
+		{
+			if(!$this->ParseQText($q, $content))
+				return(0);
+			if(!IsSet($content))
+				return(1);
+		}
+		$q_content = $content;
+		$p = $q;
+		return(1);
+	}
+
+	Function ParseAtom(&$p, &$atom, $dot)
+	{
+		$atom = null;
+		$v = $this->v;
+		$l = strlen($v);
+		$a = $p;
+		if(!$this->SkipCommentGetWhiteSpace($a, $space))
+			return(0);
+		$match = '/^([-'.($dot ? '.' : '').'A-Za-z0-9!#$%&\'*+\\/=?^_`{|}~]+)/';
+		for($s = $a;$a < $l;)
+		{
+			if(preg_match($match, substr($this->v, $a), $m))
+				$a += strlen($m[1]);
+			elseif(Ord($v[$a]) < 128)
+				break;
+			elseif(!$this->SetPositionedWarning('it was used an unencoded 8 bit character', $a))
+				return(0);
+			else
+				++$a;
+		}
+		if($s == $a)
+			return(1);
+		$atom = $space.substr($this->v, $s, $a - $s);
+		if(!$this->SkipCommentGetWhiteSpace($a, $space))
+			return(0);
+		$atom .= $space;
+		$p = $a;
+		return(1);
+	}
+
+	Function ParseQuotedString(&$p, &$quoted_string)
+	{
+		$quoted_string = null;
+		$v = $this->v;
+		$l = strlen($v);
+		$s = $p;
+		if(!$this->SkipCommentWhiteSpace($s))
+			return(0);
+		if($s >= $l
+		|| strcmp($v[$s], '"'))
+			return(1);
+		++$s;
+		for($string = '';$s < $l;)
+		{
+			$w = $s;
+			if(!$this->SkipWhiteSpace($s))
+				return(0);
+			if($w != $s)
+				$string .= substr($v, $w, $s - $w);
+			if(!$this->ParseQContent($s, $q_content))
+				return(0);
+			if(!IsSet($q_content))
+				break;
+			$string .= $q_content;
+		}
+			$w = $s;
+		if(!$this->SkipWhiteSpace($s))
+			return(0);
+		if($w != $s)
+			$string .= substr($v, $w, $s - $w);
+		if($s >= $l
+		|| strcmp($v[$s], '"'))
+			return(1);
+		++$s;
+		if(!$this->SkipCommentWhiteSpace($s))
+			return(0);
+		$quoted_string = $string;
+		$p = $s;
+		return(1);
+	}
+
+	Function ParseWord(&$p, &$word, &$escape)
+	{
+		$word = null;
+		if(!$this->ParseQuotedString($p, $word))
+			return(0);
+		if(IsSet($word))
+			return(1);
+		for($w = '';;)
+		{
+			$last = $w;
+			if(!$this->ParseAtom($p, $atom, 0))
+				return(0);
+			if(IsSet($atom))
+				$w .= $atom;
+			if($this->ignore_syntax_errors)
+			{
+				$e = $p;
+				if(!$this->ParseQuotedPair($p, $quoted_pair))
+					return(0);
+				if(IsSet($quoted_pair))
+				{
+					$w .= $quoted_pair;
+					if(!IsSet($escape))
+						$escape = $e;
+				}
+			}
+			if($last === $w)
+				break;
+		}
+		if(strlen($w))
+			$word = $w;
+		return(1);
+	}
+
+	Function ParseObsPhrase(&$p, &$obs_phrase, &$escape)
+	{
+		$obs_phrase = null;
+		$v = $this->v;
+		$l = strlen($v);
+		$ph = $p;
+		if(!$this->ParseWord($ph, $word, $escape))
+			return(0);
+		$string = $word;
+		for(;;)
+		{
+			if(!$this->ParseWord($ph, $word, $escape))
+				return(0);
+			if(IsSet($word))
+			{
+				$string .= $word;
+				continue;
+			}
+			$w = $ph;
+			if(!$this->SkipCommentGetWhiteSpace($ph, $space))
+				return(0);
+			if($w != $ph)
+			{
+				$string .= $space;
+				continue;
+			}
+			if($ph >= $l
+			|| strcmp($v[$ph], '.'))
+				break;
+			$string .= '.';
+			++$ph;
+		}
+		$obs_phrase = $string;
+		$p = $ph;
+		return(1);
+	}
+
+	Function ParsePhrase(&$p, &$phrase, &$escape)
+	{
+		$phrase = null;
+		if(!$this->ParseObsPhrase($p, $phrase, $escape))
+			return(0);
+		if(IsSet($phrase))
+			return(1);
+		$ph = $p;
+		if(!$this->ParseWord($ph, $word, $escape))
+			return(0);
+		$string = $word;
+		for(;;)
+		{
+			if(!$this->ParseWord($ph, $word, $escape))
+				return(0);
+			if(!IsSet($word))
+				break;
+			$string .= $word;
+		}
+		$phrase = $string;
+		$p = $ph;
+		return(1);
+	}
+
+	Function ParseAddrSpec(&$p, &$addr_spec)
+	{
+		$addr_spec = null;
+		$v = $this->v;
+		$l = strlen($v);
+		$a = $p;
+		if(!$this->ParseQuotedString($a, $local_part))
+			return(0);
+		if(!IsSet($local_part))
+		{
+			if(!$this->ParseAtom($a, $local_part, 1))
+				return(0);
+			$local_part = trim($local_part);
+		}
+		if($a >= $l
+		|| strcmp($v[$a], '@'))
+			return(1);
+		++$a;
+		if(!$this->ParseAtom($a, $domain, 1))
+			return(0);
+		if(!IsSet($domain))
+			return(1);
+		$addr_spec = $local_part.'@'.trim($domain);
+		$p = $a;
+		return(1);
+	}
+
+	Function ParseAngleAddr(&$p, &$addr)
+	{
+		$addr = null;
+		$v = $this->v;
+		$l = strlen($v);
+		$a = $p;
+		if(!$this->SkipCommentWhiteSpace($a))
+			return(0);
+		if($a >= $l
+		|| strcmp($v[$a], '<'))
+			return(1);
+		++$a;
+		if(!$this->ParseAddrSpec($a, $addr_spec))
+			return(0);
+		if($a >= $l
+		|| strcmp($v[$a], '>'))
+			return(1);
+		++$a;
+		if(!$this->SkipCommentWhiteSpace($a))
+			return(0);
+		$addr = $addr_spec;
+		$p = $a;
+		return(1);
+	}
+
+	Function ParseName(&$p, &$address)
+	{
+		$address = $escape = null;
+		$a = $p;
+		if(!$this->ParsePhrase($a, $display_name, $escape))
+			return(0);
+		if(IsSet($display_name))
+		{
+			if(IsSet($escape)
+			&& !$this->SetPositionedWarning('it was used an escape character outside a quoted value', $escape))
+				return(0);
+			if(!$this->QDecode($p, $display_name, $encoding))
+				return(0);
+			$address['name'] = trim($display_name);
+			if(IsSet($encoding))
+				$address['encoding'] = $encoding;
+		}
+		$p = $a;
+		return(1);
+	}
+
+	Function ParseNameAddr(&$p, &$address)
+	{
+		$address = $escape = null;
+		$a = $p;
+		if(!$this->ParsePhrase($a, $display_name, $escape))
+			return(0);
+		if(!$this->ParseAngleAddr($a, $addr))
+			return(0);
+		if(!IsSet($addr))
+			return(1);
+		$address = array('address'=>$addr);
+		if(IsSet($display_name))
+		{
+			if(IsSet($escape)
+			&& !$this->SetPositionedWarning('it was used an escape character outside a quoted value', $escape))
+				return(0);
+			if(!$this->QDecode($p, $display_name, $encoding))
+				return(0);
+			$address['name'] = trim($display_name);
+			if(IsSet($encoding))
+				$address['encoding'] = $encoding;
+		}
+		$p = $a;
+		return(1);
+	}
+
+	Function ParseAddrNameAddr(&$p, &$address)
+	{
+		$address = null;
+		$a = $p;
+		if(!$this->ParseAddrSpec($a, $display_name))
+			return(0);
+		if(!IsSet($display_name))
+			return(1);
+		if(!$this->ParseAngleAddr($a, $addr))
+			return(0);
+		if(!IsSet($addr))
+			return(1);
+		if(!$this->QDecode($p, $display_name, $encoding))
+			return(0);
+		$address = array(
+			'address'=>$addr,
+			'name' => trim($display_name)
+		);
+		if(IsSet($encoding))
+			$address['encoding'] = $encoding;
+		$p = $a;
+		return(1);
+	}
+
+	Function ParseMailbox(&$p, &$address)
+	{
+		$address = null;
+		if($this->ignore_syntax_errors)
+		{
+			$a = $p;
+			if(!$this->ParseAddrNameAddr($p, $address))
+				return(0);
+			if(IsSet($address))
+				return($this->SetPositionedWarning('it was specified an unquoted address as name', $a));
+		}
+		if(!$this->ParseNameAddr($p, $address))
+			return(0);
+		if(IsSet($address))
+			return(1);
+		if(!$this->ParseAddrSpec($p, $addr_spec))
+			return(0);
+		if(IsSet($addr_spec))
+		{
+			$address = array('address'=>$addr_spec);
+			return(1);
+		}
+		$a = $p;
+		if($this->ignore_syntax_errors
+		&& $this->ParseName($p, $address)
+		&& IsSet($address))
+			return($this->SetPositionedWarning('it was specified a name without an address', $a));
+		return(1);
+	}
+
+	Function ParseMailboxGroup(&$p, &$mailbox_group)
+	{
+		$v = $this->v;
+		$l = strlen($v);
+		$g = $p;
+		if(!$this->ParseMailbox($g, $address))
+			return(0);
+		if(!IsSet($address))
+			return(1);
+		$addresses = array($address);
+		for(;$g < $l;)
+		{
+			if(strcmp($v[$g], ','))
+				break;
+			++$g;
+			if(!$this->ParseMailbox($g, $address))
+				return(0);
+			if(!IsSet($address))
+				return(1);
+			$addresses[] = $address;
+		}
+		$mailbox_group = $addresses;
+		$p = $g;
+		return(1);
+	}
+
+	Function ParseGroup(&$p, &$address)
+	{
+		$address = $escape = null;
+		$v = $this->v;
+		$l = strlen($v);
+		$g = $p;
+		if(!$this->ParsePhrase($g, $display_name, $escape))
+			return(0);
+		if(!IsSet($display_name)
+		|| $g >= $l
+		|| strcmp($v[$g], ':'))
+			return(1);
+		++$g;
+		if(!$this->ParseMailboxGroup($g, $mailbox_group))
+			return(0);
+		if(!IsSet($mailbox_group))
+		{
+			if(!$this->SkipCommentWhiteSpace($g))
+				return(0);
+			$mailbox_group = array();
+		}
+		if($g >= $l
+		|| strcmp($v[$g], ';'))
+			return(1);
+		$c = ++$g;
+		if($this->SkipCommentWhiteSpace($g)
+		&& $g > $c
+		&& !$this->SetPositionedWarning('it were used invalid comments after a group of addresses', $c))
+			return(0);
+		if(IsSet($escape)
+		&& !$this->SetPositionedWarning('it was used an escape character outside a quoted value', $escape))
+			return(0);
+		if(!$this->QDecode($p, $display_name, $encoding))
+			return(0);
+		$address = array(
+			'name'=>$display_name,
+			'group'=>$mailbox_group
+		);
+		if(IsSet($encoding))
+			$address['encoding'] = $encoding;
+		$p = $g;
+		return(1);
+	}
+
+	Function ParseAddress(&$p, &$address)
+	{
+		$address = null;
+		if(!$this->ParseGroup($p, $address))
+			return(0);
+		if(!IsSet($address))
+		{
+			if(!$this->ParseMailbox($p, $address))
+				return(0);
+		}
+		return(1);
+	}
+
+	/* Public functions */
+
+/*
+{metadocument}
+	<function>
+		<name>ParseAddressList</name>
+		<type>BOOLEAN</type>
+		<documentation>
+			<purpose>Parse and extract e-mail addresses eventually from headers
+				of an e-mail message.</purpose>
+			<usage>Pass a string value with a list of e-mail addresses to the
+				<argumentlink>
+					<function>ParseAddressList</function>
+					<argument>value</argument>
+				</argumentlink>. The <argumentlink>
+					<function>ParseAddressList</function>
+					<argument>addresses</argument>
+				</argumentlink> returns the list of e-mail addresses found.</usage>
+			<returnvalue>This function returns <booleanvalue>1</booleanvalue> if
+				the specified value is parsed successfully. Otherwise,
+				check the variables <variablelink>error</variablelink> and
+				<variablelink>error_position</variablelink> to determine what
+				error occurred and the relevant value position.</returnvalue>
+		</documentation>
+		<argument>
+			<name>value</name>
+			<type>STRING</type>
+			<documentation>
+				<purpose>String with a list of e-mail addresses to parse.</purpose>
+			</documentation>
+		</argument>
+		<argument>
+			<name>addresses</name>
+			<type>ARRAY</type>
+			<out />
+			<documentation>
+				<purpose>Return the list of parsed e-mail addresses.
+					Each entry in the list is an associative array.<paragraphbreak />
+					For normal addresses, this associative array has the entry
+					<stringvalue>address</stringvalue> set to the e-mail address.
+					If the address has an associated name, it is stored in the
+					entry <stringvalue>name</stringvalue>.<paragraphbreak />
+					For address groups, there is the entry
+					<stringvalue>name</stringvalue>.
+					The group addresses list are stored in the entry
+					<stringvalue>group</stringvalue> as an array. The structure of
+					the group addresses list array is the same as this addresses
+					list array argument.</purpose>
+			</documentation>
+		</argument>
+		<do>
+{/metadocument}
+*/
+	Function ParseAddressList($value, &$addresses)
+	{
+		$this->warnings = array();
+		$addresses = array();
+		$this->v = $v = $value;
+		$l = strlen($v);
+		$p = 0;
+		if(!$this->ParseAddress($p, $address))
+			return(0);
+		if(!IsSet($address))
+			return($this->SetPositionedError('it was not specified a valid address', $p));
+		$addresses[] = $address;
+		while($p < $l)
+		{
+			if(strcmp($v[$p], ',')
+			&& !$this->SetPositionedWarning('multiple addresses must be separated by commas: ', $p))
+				return(0);
+			++$p;
+			if(!$this->ParseAddress($p, $address))
+				return(0);
+			if(!IsSet($address))
+				return($this->SetPositionedError('it was not specified a valid address after comma', $p));
+			$addresses[] = $address;
+		}
+		return(1);
+	}
+/*
+{metadocument}
+		</do>
+	</function>
+{/metadocument}
+*/
+
+};
+
+/*
+
+{metadocument}
+</class>
+{/metadocument}
+
+*/
+
+?>
\ No newline at end of file
diff --git a/hesk/inc/mail/sasl/basic_sasl_client.php b/hesk/inc/mail/sasl/basic_sasl_client.php
new file mode 100644
index 0000000..b2972b5
--- /dev/null
+++ b/hesk/inc/mail/sasl/basic_sasl_client.php
@@ -0,0 +1,61 @@
+<?php
+/*
+ * basic_sasl_client.php
+ *
+ * @(#) $Id: basic_sasl_client.php,v 1.1 2004/11/17 08:01:23 mlemos Exp $
+ *
+ */
+
+define("SASL_BASIC_STATE_START",    0);
+define("SASL_BASIC_STATE_DONE",     1);
+
+class basic_sasl_client_class
+{
+	var $credentials=array();
+	var $state=SASL_BASIC_STATE_START;
+
+	Function Initialize(&$client)
+	{
+		return(1);
+	}
+
+	Function Start(&$client, &$message, &$interactions)
+	{
+		if($this->state!=SASL_BASIC_STATE_START)
+		{
+			$client->error="Basic authentication state is not at the start";
+			return(SASL_FAIL);
+		}
+		$this->credentials=array(
+			"user"=>"",
+			"password"=>""
+		);
+		$defaults=array(
+		);
+		$status=$client->GetCredentials($this->credentials,$defaults,$interactions);
+		if($status==SASL_CONTINUE)
+		{
+			$message=$this->credentials["user"].":".$this->credentials["password"];
+			$this->state=SASL_BASIC_STATE_DONE;
+		}
+		else
+			Unset($message);
+		return($status);
+	}
+
+	Function Step(&$client, $response, &$message, &$interactions)
+	{
+		switch($this->state)
+		{
+			case SASL_BASIC_STATE_DONE:
+				$client->error="Basic authentication was finished without success";
+				return(SASL_FAIL);
+			default:
+				$client->error="invalid Basic authentication step state";
+				return(SASL_FAIL);
+		}
+		return(SASL_CONTINUE);
+	}
+};
+
+?>
\ No newline at end of file
diff --git a/hesk/inc/mail/sasl/cram_md5_sasl_client.php b/hesk/inc/mail/sasl/cram_md5_sasl_client.php
new file mode 100644
index 0000000..69bd625
--- /dev/null
+++ b/hesk/inc/mail/sasl/cram_md5_sasl_client.php
@@ -0,0 +1,67 @@
+<?php
+/*
+ * cram_md5_sasl_client.php
+ *
+ * @(#) $Id: cram_md5_sasl_client.php,v 1.3 2004/11/17 08:00:37 mlemos Exp $
+ *
+ */
+
+define("SASL_CRAM_MD5_STATE_START",             0);
+define("SASL_CRAM_MD5_STATE_RESPOND_CHALLENGE", 1);
+define("SASL_CRAM_MD5_STATE_DONE",              2);
+
+class cram_md5_sasl_client_class
+{
+	var $credentials=array();
+	var $state=SASL_CRAM_MD5_STATE_START;
+
+	Function Initialize(&$client)
+	{
+		return(1);
+	}
+
+	Function HMACMD5($key,$text)
+	{
+		$key=(strlen($key)<64 ? str_pad($key,64,"\0") : substr($key,0,64));
+		return(md5((str_repeat("\x5c", 64)^$key).pack("H32", md5((str_repeat("\x36", 64)^$key).$text))));
+	}
+
+	Function Start(&$client, &$message, &$interactions)
+	{
+		if($this->state!=SASL_CRAM_MD5_STATE_START)
+		{
+			$client->error="CRAM-MD5 authentication state is not at the start";
+			return(SASL_FAIL);
+		}
+		$this->credentials=array(
+			"user"=>"",
+			"password"=>""
+		);
+		$defaults=array();
+		$status=$client->GetCredentials($this->credentials,$defaults,$interactions);
+		if($status==SASL_CONTINUE)
+			$this->state=SASL_CRAM_MD5_STATE_RESPOND_CHALLENGE;
+		Unset($message);
+		return($status);
+	}
+
+	Function Step(&$client, $response, &$message, &$interactions)
+	{
+		switch($this->state)
+		{
+			case SASL_CRAM_MD5_STATE_RESPOND_CHALLENGE:
+				$message=$this->credentials["user"]." ".$this->HMACMD5($this->credentials["password"], $response);
+				$this->state=SASL_CRAM_MD5_STATE_DONE;
+				break;
+			case SASL_CRAM_MD5_STATE_DONE:
+				$client->error="CRAM-MD5 authentication was finished without success";
+				return(SASL_FAIL);
+			default:
+				$client->error="invalid CRAM-MD5 authentication step state";
+				return(SASL_FAIL);
+		}
+		return(SASL_CONTINUE);
+	}
+};
+
+?>
\ No newline at end of file
diff --git a/hesk/inc/mail/sasl/digest_sasl_client.php b/hesk/inc/mail/sasl/digest_sasl_client.php
new file mode 100644
index 0000000..924887d
--- /dev/null
+++ b/hesk/inc/mail/sasl/digest_sasl_client.php
@@ -0,0 +1,135 @@
+<?php
+/*
+ * digest_sasl_client.php
+ *
+ * @(#) $Id: digest_sasl_client.php,v 1.1 2005/10/27 05:24:15 mlemos Exp $
+ *
+ */
+
+define('SASL_DIGEST_STATE_START',             0);
+define('SASL_DIGEST_STATE_RESPOND_CHALLENGE', 1);
+define('SASL_DIGEST_STATE_DONE',              2);
+
+class digest_sasl_client_class
+{
+	var $credentials=array();
+	var $state=SASL_DIGEST_STATE_START;
+
+	Function unq($string)
+	{
+		return(($string[0]=='"' && $string[strlen($string)-1]=='"') ? substr($string, 1, strlen($string)-2) : $string);
+	}
+
+	Function H($data)
+	{
+		return md5($data);
+	}
+
+	Function KD($secret, $data)
+	{
+		return $this->H($secret.':'.$data);
+	}
+
+	Function Initialize(&$client)
+	{
+		return(1);
+	}
+
+	Function Start(&$client, &$message, &$interactions)
+	{
+		if($this->state!=SASL_DIGEST_STATE_START)
+		{
+			$client->error='Digest authentication state is not at the start';
+			return(SASL_FAIL);
+		}
+		$this->credentials=array(
+			'user'=>'',
+			'password'=>'',
+			'uri'=>'',
+			'method'=>'',
+			'session'=>''
+		);
+		$defaults=array();
+		$status=$client->GetCredentials($this->credentials,$defaults,$interactions);
+		if($status==SASL_CONTINUE)
+			$this->state=SASL_DIGEST_STATE_RESPOND_CHALLENGE;
+		Unset($message);
+		return($status);
+	}
+
+	Function Step(&$client, $response, &$message, &$interactions)
+	{
+		switch($this->state)
+		{
+			case SASL_DIGEST_STATE_RESPOND_CHALLENGE:
+				$values=explode(',',$response);
+				$parameters=array();
+				for($v=0; $v<count($values); $v++)
+					$parameters[strtok(trim($values[$v]), '=')]=strtok('');
+
+				$message='username="'.$this->credentials['user'].'"';
+				if(!IsSet($parameters[$p='realm'])
+				&& !IsSet($parameters[$p='nonce']))
+				{
+					$client->error='Digest authentication parameter '.$p.' is missing from the server response';
+					return(SASL_FAIL);
+				}
+				$message.=', realm='.$parameters['realm'];
+				$message.=', nonce='.$parameters['nonce'];
+				$message.=', uri="'.$this->credentials['uri'].'"';
+				if(IsSet($parameters['algorithm']))
+				{
+					$algorithm=$this->unq($parameters['algorithm']);
+					$message.=', algorithm='.$parameters['algorithm'];
+				}
+				else
+					$algorithm='';
+
+				$realm=$this->unq($parameters['realm']);
+				$nonce=$this->unq($parameters['nonce']);
+				if(IsSet($parameters['qop']))
+				{
+					switch($qop=$this->unq($parameters['qop']))
+					{
+						case "auth":
+							$cnonce=$this->credentials['session'];
+							break;
+						default:
+							$client->error='Digest authentication quality of protection '.$qop.' is not yet supported';
+							return(SASL_FAIL);
+					}
+				}
+				$nc_value='00000001';
+				if(IsSet($parameters['qop'])
+				&& !strcmp($algorithm, 'MD5-sess'))
+					$A1=$this->H($this->credentials['user'].':'. $realm.':'. $this->credentials['password']).':'.$nonce.':'.$cnonce;
+				else
+					$A1=$this->credentials['user'].':'. $realm.':'. $this->credentials['password'];
+				$A2=$this->credentials['method'].':'.$this->credentials['uri'];
+				if(IsSet($parameters['qop']))
+					$response=$this->KD($this->H($A1), $nonce.':'. $nc_value.':'. $cnonce.':'. $qop.':'. $this->H($A2));
+				else
+					$response=$this->KD($this->H($A1), $nonce.':'. $this->H($A2));
+				$message.=', response="'.$response.'"';
+				if(IsSet($parameters['opaque']))
+					$message.=', opaque='.$parameters['opaque'];
+				if(IsSet($parameters['qop']))
+					$message.=', qop="'.$qop.'"';
+				$message.=', nc='.$nc_value;
+				if(IsSet($parameters['qop']))
+					$message.=', cnonce="'.$cnonce.'"';
+				$client->encode_response=0;
+				$this->state=SASL_DIGEST_STATE_DONE;
+				break;
+			case SASL_DIGEST_STATE_DONE:
+				$client->error='Digest authentication was finished without success';
+				return(SASL_FAIL);
+			default:
+				$client->error='invalid Digest authentication step state';
+				return(SASL_FAIL);
+		}
+		return(SASL_CONTINUE);
+	}
+};
+
+?>
\ No newline at end of file
diff --git a/hesk/inc/mail/sasl/index.htm b/hesk/inc/mail/sasl/index.htm
new file mode 100644
index 0000000..d79f2c9
--- /dev/null
+++ b/hesk/inc/mail/sasl/index.htm
@@ -0,0 +1,8 @@
+<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
+<HTML><HEAD>
+<TITLE>403 Forbidden</TITLE>
+</HEAD><BODY>
+<H1>Forbidden</H1>
+You don't have permission to access this folder.<P>
+<hr />
+</BODY></HTML>
\ No newline at end of file
diff --git a/hesk/inc/mail/sasl/login_sasl_client.php b/hesk/inc/mail/sasl/login_sasl_client.php
new file mode 100644
index 0000000..923d16e
--- /dev/null
+++ b/hesk/inc/mail/sasl/login_sasl_client.php
@@ -0,0 +1,69 @@
+<?php
+/*
+ * login_sasl_client.php
+ *
+ * @(#) $Id: login_sasl_client.php,v 1.2 2004/11/17 08:00:37 mlemos Exp $
+ *
+ */
+
+define("SASL_LOGIN_STATE_START",             0);
+define("SASL_LOGIN_STATE_IDENTIFY_USER",     1);
+define("SASL_LOGIN_STATE_IDENTIFY_PASSWORD", 2);
+define("SASL_LOGIN_STATE_DONE",              3);
+
+class login_sasl_client_class
+{
+	var $credentials=array();
+	var $state=SASL_LOGIN_STATE_START;
+
+	Function Initialize(&$client)
+	{
+		return(1);
+	}
+
+	Function Start(&$client, &$message, &$interactions)
+	{
+		if($this->state!=SASL_LOGIN_STATE_START)
+		{
+			$client->error="LOGIN authentication state is not at the start";
+			return(SASL_FAIL);
+		}
+		$this->credentials=array(
+			"user"=>"",
+			"password"=>"",
+			"realm"=>""
+		);
+		$defaults=array(
+			"realm"=>""
+		);
+		$status=$client->GetCredentials($this->credentials,$defaults,$interactions);
+		if($status==SASL_CONTINUE)
+			$this->state=SASL_LOGIN_STATE_IDENTIFY_USER;
+		Unset($message);
+		return($status);
+	}
+
+	Function Step(&$client, $response, &$message, &$interactions)
+	{
+		switch($this->state)
+		{
+			case SASL_LOGIN_STATE_IDENTIFY_USER:
+				$message=$this->credentials["user"].(strlen($this->credentials["realm"]) ? "@".$this->credentials["realm"] : "");
+				$this->state=SASL_LOGIN_STATE_IDENTIFY_PASSWORD;
+				break;
+			case SASL_LOGIN_STATE_IDENTIFY_PASSWORD:
+				$message=$this->credentials["password"];
+				$this->state=SASL_LOGIN_STATE_DONE;
+				break;
+			case SASL_LOGIN_STATE_DONE:
+				$client->error="LOGIN authentication was finished without success";
+				break;
+			default:
+				$client->error="invalid LOGIN authentication step state";
+				return(SASL_FAIL);
+		}
+		return(SASL_CONTINUE);
+	}
+};
+
+?>
\ No newline at end of file
diff --git a/hesk/inc/mail/sasl/ntlm_sasl_client.php b/hesk/inc/mail/sasl/ntlm_sasl_client.php
new file mode 100644
index 0000000..406edf2
--- /dev/null
+++ b/hesk/inc/mail/sasl/ntlm_sasl_client.php
@@ -0,0 +1,180 @@
+<?php
+/*
+ * ntlm_sasl_client.php
+ *
+ * @(#) $Id: ntlm_sasl_client.php,v 1.3 2004/11/17 08:00:37 mlemos Exp $
+ *
+ */
+
+define("SASL_NTLM_STATE_START",             0);
+define("SASL_NTLM_STATE_IDENTIFY_DOMAIN",   1);
+define("SASL_NTLM_STATE_RESPOND_CHALLENGE", 2);
+define("SASL_NTLM_STATE_DONE",              3);
+
+class ntlm_sasl_client_class
+{
+	var $credentials=array();
+	var $state=SASL_NTLM_STATE_START;
+
+	Function Initialize(&$client)
+	{
+		if(!function_exists($function="mcrypt_encrypt")
+		|| !function_exists($function="mhash"))
+		{
+			$extensions=array(
+				"mcrypt_encrypt"=>"mcrypt",
+				"mhash"=>"mhash"
+			);
+			$client->error="the extension ".$extensions[$function]." required by the NTLM SASL client class is not available in this PHP configuration";
+			return(0);
+		}
+		return(1);
+	}
+
+	Function ASCIIToUnicode($ascii)
+	{
+		for($unicode="",$a=0;$a<strlen($ascii);$a++)
+			$unicode.=substr($ascii,$a,1).chr(0);
+		return($unicode);
+	}
+
+	Function TypeMsg1($domain,$workstation)
+	{
+		$domain_length=strlen($domain);
+		$workstation_length=strlen($workstation);
+		$workstation_offset=32;
+		$domain_offset=$workstation_offset+$workstation_length;
+		return(
+			"NTLMSSP\0".
+			"\x01\x00\x00\x00".
+			"\x07\x32\x00\x00".
+			pack("v",$domain_length).
+			pack("v",$domain_length).
+			pack("V",$domain_offset).
+			pack("v",$workstation_length).
+			pack("v",$workstation_length).
+			pack("V",$workstation_offset).
+			$workstation.
+			$domain
+		);
+	}
+
+	Function NTLMResponse($challenge,$password)
+	{
+		$unicode=$this->ASCIIToUnicode($password);
+		$md4=mhash(MHASH_MD4,$unicode);
+		$padded=$md4.str_repeat(chr(0),21-strlen($md4));
+		$iv_size=mcrypt_get_iv_size(MCRYPT_DES,MCRYPT_MODE_ECB);
+		$iv=mcrypt_create_iv($iv_size,MCRYPT_RAND);
+		for($response="",$third=0;$third<21;$third+=7)
+		{
+			for($packed="",$p=$third;$p<$third+7;$p++)
+				$packed.=str_pad(decbin(ord(substr($padded,$p,1))),8,"0",STR_PAD_LEFT);
+			for($key="",$p=0;$p<strlen($packed);$p+=7)
+			{
+				$s=substr($packed,$p,7);
+				$b=$s.((substr_count($s,"1") % 2) ? "0" : "1");
+				$key.=chr(bindec($b));
+			}
+			$ciphertext=mcrypt_encrypt(MCRYPT_DES,$key,$challenge,MCRYPT_MODE_ECB,$iv);
+			$response.=$ciphertext;
+		}
+		return $response;
+	}
+
+	Function TypeMsg3($ntlm_response,$user,$domain,$workstation)
+	{
+		$domain_unicode=$this->ASCIIToUnicode($domain);
+		$domain_length=strlen($domain_unicode);
+		$domain_offset=64;
+		$user_unicode=$this->ASCIIToUnicode($user);
+		$user_length=strlen($user_unicode);
+		$user_offset=$domain_offset+$domain_length;
+		$workstation_unicode=$this->ASCIIToUnicode($workstation);
+		$workstation_length=strlen($workstation_unicode);
+		$workstation_offset=$user_offset+$user_length;
+		$lm="";
+		$lm_length=strlen($lm);
+		$lm_offset=$workstation_offset+$workstation_length;
+		$ntlm=$ntlm_response;
+		$ntlm_length=strlen($ntlm);
+		$ntlm_offset=$lm_offset+$lm_length;
+		$session="";
+		$session_length=strlen($session);
+		$session_offset=$ntlm_offset+$ntlm_length;
+		return(
+			"NTLMSSP\0".
+			"\x03\x00\x00\x00".
+			pack("v",$lm_length).
+			pack("v",$lm_length).
+			pack("V",$lm_offset).
+			pack("v",$ntlm_length).
+			pack("v",$ntlm_length).
+			pack("V",$ntlm_offset).
+			pack("v",$domain_length).
+			pack("v",$domain_length).
+			pack("V",$domain_offset).
+			pack("v",$user_length).
+			pack("v",$user_length).
+			pack("V",$user_offset).
+			pack("v",$workstation_length).
+			pack("v",$workstation_length).
+			pack("V",$workstation_offset).
+			pack("v",$session_length).
+			pack("v",$session_length).
+			pack("V",$session_offset).
+			"\x01\x02\x00\x00".
+			$domain_unicode.
+			$user_unicode.
+			$workstation_unicode.
+			$lm.
+			$ntlm
+		);
+	}
+
+	Function Start(&$client, &$message, &$interactions)
+	{
+		if($this->state!=SASL_NTLM_STATE_START)
+		{
+			$client->error="NTLM authentication state is not at the start";
+			return(SASL_FAIL);
+		}
+		$this->credentials=array(
+			"user"=>"",
+			"password"=>"",
+			"realm"=>"",
+			"workstation"=>""
+		);
+		$defaults=array();
+		$status=$client->GetCredentials($this->credentials,$defaults,$interactions);
+		if($status==SASL_CONTINUE)
+			$this->state=SASL_NTLM_STATE_IDENTIFY_DOMAIN;
+		Unset($message);
+		return($status);
+	}
+
+	Function Step(&$client, $response, &$message, &$interactions)
+	{
+		switch($this->state)
+		{
+			case SASL_NTLM_STATE_IDENTIFY_DOMAIN:
+				$message=$this->TypeMsg1($this->credentials["realm"],$this->credentials["workstation"]);
+				$this->state=SASL_NTLM_STATE_RESPOND_CHALLENGE;
+				break;
+			case SASL_NTLM_STATE_RESPOND_CHALLENGE:
+				$ntlm_response=$this->NTLMResponse(substr($response,24,8),$this->credentials["password"]);
+				$message=$this->TypeMsg3($ntlm_response,$this->credentials["user"],$this->credentials["realm"],$this->credentials["workstation"]);
+				$this->state=SASL_NTLM_STATE_DONE;
+				break;
+			case SASL_NTLM_STATE_DONE:
+				$client->error="NTLM authentication was finished without success";
+				return(SASL_FAIL);
+			default:
+				$client->error="invalid NTLM authentication step state";
+				return(SASL_FAIL);
+		}
+		return(SASL_CONTINUE);
+	}
+};
+
+?>
\ No newline at end of file
diff --git a/hesk/inc/mail/sasl/plain_sasl_client.php b/hesk/inc/mail/sasl/plain_sasl_client.php
new file mode 100644
index 0000000..c7feed0
--- /dev/null
+++ b/hesk/inc/mail/sasl/plain_sasl_client.php
@@ -0,0 +1,99 @@
+<?php
+/*
+ * plain_sasl_client.php
+ *
+ * @(#) $Id: plain_sasl_client.php,v 1.2 2004/11/17 08:00:37 mlemos Exp $
+ *
+ */
+
+define("SASL_PLAIN_STATE_START",    0);
+define("SASL_PLAIN_STATE_IDENTIFY", 1);
+define("SASL_PLAIN_STATE_DONE",     2);
+
+define("SASL_PLAIN_DEFAULT_MODE",            0);
+define("SASL_PLAIN_EXIM_MODE",               1);
+define("SASL_PLAIN_EXIM_DOCUMENTATION_MODE", 2);
+
+class plain_sasl_client_class
+{
+	var $credentials=array();
+	var $state=SASL_PLAIN_STATE_START;
+
+	Function Initialize(&$client)
+	{
+		return(1);
+	}
+
+	Function Start(&$client, &$message, &$interactions)
+	{
+		if($this->state!=SASL_PLAIN_STATE_START)
+		{
+			$client->error="PLAIN authentication state is not at the start";
+			return(SASL_FAIL);
+		}
+		$this->credentials=array(
+			"user"=>"",
+			"password"=>"",
+			"realm"=>"",
+			"mode"=>""
+		);
+		$defaults=array(
+			"realm"=>"",
+			"mode"=>""
+		);
+		$status=$client->GetCredentials($this->credentials,$defaults,$interactions);
+		if($status==SASL_CONTINUE)
+		{
+			switch($this->credentials["mode"])
+			{
+				case SASL_PLAIN_EXIM_MODE:
+					$message=$this->credentials["user"]."\0".$this->credentials["password"]."\0";
+					break;
+				case SASL_PLAIN_EXIM_DOCUMENTATION_MODE:
+					$message="\0".$this->credentials["user"]."\0".$this->credentials["password"];
+					break;
+				default:
+					$message=$this->credentials["user"]."\0".$this->credentials["user"].(strlen($this->credentials["realm"]) ? "@".$this->credentials["realm"] : "")."\0".$this->credentials["password"];
+					break;
+			}
+			$this->state=SASL_PLAIN_STATE_DONE;
+		}
+		else
+			Unset($message);
+		return($status);
+	}
+
+	Function Step(&$client, $response, &$message, &$interactions)
+	{
+		switch($this->state)
+		{
+/*
+			case SASL_PLAIN_STATE_IDENTIFY:
+				switch($this->credentials["mode"])
+				{
+					case SASL_PLAIN_EXIM_MODE:
+						$message=$this->credentials["user"]."\0".$this->credentials["password"]."\0";
+						break;
+					case SASL_PLAIN_EXIM_DOCUMENTATION_MODE:
+						$message="\0".$this->credentials["user"]."\0".$this->credentials["password"];
+						break;
+					default:
+						$message=$this->credentials["user"]."\0".$this->credentials["user"].(strlen($this->credentials["realm"]) ? "@".$this->credentials["realm"] : "")."\0".$this->credentials["password"];
+						break;
+				}
+				var_dump($message);
+				$this->state=SASL_PLAIN_STATE_DONE;
+				break;
+*/
+			case SASL_PLAIN_STATE_DONE:
+				$client->error="PLAIN authentication was finished without success";
+				return(SASL_FAIL);
+			default:
+				$client->error="invalid PLAIN authentication step state";
+				return(SASL_FAIL);
+		}
+		return(SASL_CONTINUE);
+	}
+};
+
+?>
\ No newline at end of file
diff --git a/hesk/inc/mail/sasl/sasl.php b/hesk/inc/mail/sasl/sasl.php
new file mode 100644
index 0000000..7be020a
--- /dev/null
+++ b/hesk/inc/mail/sasl/sasl.php
@@ -0,0 +1,422 @@
+<?php
+/*
+ * sasl.php
+ *
+ * @(#) $Id: sasl.php,v 1.11 2005/10/31 18:43:27 mlemos Exp $
+ *
+ */
+
+define("SASL_INTERACT", 2);
+define("SASL_CONTINUE", 1);
+define("SASL_OK",       0);
+define("SASL_FAIL",    -1);
+define("SASL_NOMECH",  -4);
+
+class sasl_interact_class
+{
+	var $id;
+	var $challenge;
+	var $prompt;
+	var $default_result;
+	var $result;
+};
+
+/*
+{metadocument}<?xml version="1.0" encoding="ISO-8859-1" ?>
+<class>
+
+	<package>net.manuellemos.sasl</package>
+
+	<version>@(#) $Id: sasl.php,v 1.11 2005/10/31 18:43:27 mlemos Exp $</version>
+	<copyright>Copyright © (C) Manuel Lemos 2004</copyright>
+	<title>Simple Authentication and Security Layer client</title>
+	<author>Manuel Lemos</author>
+	<authoraddress>mlemos-at-acm.org</authoraddress>
+
+	<documentation>
+		<idiom>en</idiom>
+		<purpose>Provide a common interface to plug-in driver classes that
+			implement different mechanisms for authentication used by clients of
+			standard protocols like SMTP, POP3, IMAP, HTTP, etc.. Currently the
+			supported authentication mechanisms are: <tt>PLAIN</tt>,
+			<tt>LOGIN</tt>, <tt>CRAM-MD5</tt>, <tt>Digest</tt> and <tt>NTML</tt>
+			(Windows or Samba).</purpose>
+		<usage>.</usage>
+	</documentation>
+
+{/metadocument}
+*/
+
+class sasl_client_class
+{
+	/* Public variables */
+
+/*
+{metadocument}
+	<variable>
+		<name>error</name>
+		<type>STRING</type>
+		<value></value>
+		<documentation>
+			<purpose>Store the message that is returned when an error
+				occurs.</purpose>
+			<usage>Check this variable to understand what happened when a call to
+				any of the class functions has failed.<paragraphbreak />
+				This class uses cumulative error handling. This means that if one
+				class functions that may fail is called and this variable was
+				already set to an error message due to a failure in a previous call
+				to the same or other function, the function will also fail and does
+				not do anything.<paragraphbreak />
+				This allows programs using this class to safely call several
+				functions that may fail and only check the failure condition after
+				the last function call.<paragraphbreak />
+				Just set this variable to an empty string to clear the error
+				condition.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $error='';
+
+/*
+{metadocument}
+	<variable>
+		<name>mechanism</name>
+		<type>STRING</type>
+		<value></value>
+		<documentation>
+			<purpose>Store the name of the mechanism that was selected during the
+				call to the <functionlink>Start</functionlink> function.</purpose>
+			<usage>You can access this variable but do not change it.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $mechanism='';
+
+/*
+{metadocument}
+	<variable>
+		<name>encode_response</name>
+		<type>BOOLEAN</type>
+		<value>1</value>
+		<documentation>
+			<purpose>Let the drivers inform the applications whether responses
+				need to be encoded.</purpose>
+			<usage>Applications should check this variable before sending
+				authentication responses to the server to determine if the
+				responses need to be encoded, eventually with base64 algorithm.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $encode_response=1;
+
+	/* Private variables */
+
+	var $driver;
+	var $drivers=array(
+		"Digest"   => array("digest_sasl_client_class",   "digest_sasl_client.php"   ),
+		"CRAM-MD5" => array("cram_md5_sasl_client_class", "cram_md5_sasl_client.php" ),
+		"LOGIN"    => array("login_sasl_client_class",    "login_sasl_client.php"    ),
+		"NTLM"     => array("ntlm_sasl_client_class",     "ntlm_sasl_client.php"     ),
+		"PLAIN"    => array("plain_sasl_client_class",    "plain_sasl_client.php"    ),
+		"Basic"    => array("basic_sasl_client_class",    "basic_sasl_client.php"    )
+	);
+	var $credentials=array();
+
+	/* Public functions */
+
+/*
+{metadocument}
+	<function>
+		<name>SetCredential</name>
+		<type>VOID</type>
+		<documentation>
+			<purpose>Store the value of a credential that may be used by any of
+			 the supported mechanisms to process the authentication messages and
+			 responses.</purpose>
+			<usage>Call this function before starting the authentication dialog
+				to pass all the credential values that be needed to use the type
+				of authentication that the applications may need.</usage>
+			<returnvalue>.</returnvalue>
+		</documentation>
+		<argument>
+			<name>key</name>
+			<type>STRING</type>
+			<documentation>
+				<purpose>Specify the name of the credential key.</purpose>
+			</documentation>
+		</argument>
+		<argument>
+			<name>value</name>
+			<type>STRING</type>
+			<documentation>
+				<purpose>Specify the value for the credential.</purpose>
+			</documentation>
+		</argument>
+		<do>
+{/metadocument}
+*/
+	Function SetCredential($key,$value)
+	{
+		$this->credentials[$key]=$value;
+	}
+/*
+{metadocument}
+		</do>
+	</function>
+{/metadocument}
+*/
+
+/*
+{metadocument}
+	<function>
+		<name>GetCredentials</name>
+		<type>INTEGER</type>
+		<documentation>
+			<purpose>Retrieve the values of one or more credentials to be used by
+				the authentication mechanism classes.</purpose>
+			<usage>This is meant to be used by authentication mechanism driver
+				classes to retrieve the credentials that may be neede.</usage>
+			<returnvalue>The function may return <tt>SASL_CONTINUE</tt> if it
+				succeeded, or <tt>SASL_NOMECH</tt> if it was not possible to
+				retrieve one of the requested credentials.</returnvalue>
+		</documentation>
+		<argument>
+			<name>credentials</name>
+			<type>HASH</type>
+			<documentation>
+				<purpose>Reference to an associative array variable with all the
+					credentials that are being requested. The function initializes
+					this associative array values.</purpose>
+			</documentation>
+		</argument>
+		<argument>
+			<name>defaults</name>
+			<type>HASH</type>
+			<documentation>
+				<purpose>Associative arrays with default values for credentials
+					that may have not been defined.</purpose>
+			</documentation>
+		</argument>
+		<argument>
+			<name>interactions</name>
+			<type>ARRAY</type>
+			<documentation>
+				<purpose>Not yet in use. It is meant to provide context
+					information to retrieve credentials that may be obtained
+					interacting with the user.</purpose>
+			</documentation>
+		</argument>
+		<do>
+{/metadocument}
+*/
+	Function GetCredentials(&$credentials,$defaults,&$interactions)
+	{
+		Reset($credentials);
+		$end=(GetType($key=Key($credentials))!="string");
+		for(;!$end;)
+		{
+			if(!IsSet($this->credentials[$key]))
+			{
+				if(IsSet($defaults[$key]))
+					$credentials[$key]=$defaults[$key];
+				else
+				{
+					$this->error="the requested credential ".$key." is not defined";
+					return(SASL_NOMECH);
+				}
+			}
+			else
+				$credentials[$key]=$this->credentials[$key];
+			Next($credentials);
+			$end=(GetType($key=Key($credentials))!="string");
+		}
+		return(SASL_CONTINUE);
+	}
+/*
+{metadocument}
+		</do>
+	</function>
+{/metadocument}
+*/
+
+/*
+{metadocument}
+	<function>
+		<name>Start</name>
+		<type>INTEGER</type>
+		<documentation>
+			<purpose>Process the initial authentication step initializing the
+				driver class that implements the first of the list of requested
+				mechanisms that is supported by this SASL client library
+				implementation.</purpose>
+			<usage>Call this function specifying a list of mechanisms that the
+				server supports. If the <argumentlink>
+					<argument>message</argument>
+					<function>Start</function>
+				</argumentlink> argument returns a string, it should be sent to
+				the server as initial message. Check the
+				<variablelink>encode_response</variablelink> variable to determine
+				whether the initial message needs to be encoded, eventually with
+				base64 algorithm, before it is sent to the server.</usage>
+			<returnvalue>The function may return <tt>SASL_CONTINUE</tt> if it
+				could start one of the requested authentication mechanisms. It
+				may return <tt>SASL_NOMECH</tt> if it was not possible to start
+				any of the requested mechanisms. It returns <tt>SASL_FAIL</tt> or
+				other value in case of error.</returnvalue>
+		</documentation>
+		<argument>
+			<name>mechanisms</name>
+			<type>ARRAY</type>
+			<inout />
+			<documentation>
+				<purpose>Define the list of names of authentication mechanisms
+					supported by the that should be tried.</purpose>
+			</documentation>
+		</argument>
+		<argument>
+			<name>message</name>
+			<type>STRING</type>
+			<out />
+			<documentation>
+				<purpose>Return the initial message that should be sent to the
+					server to start the authentication dialog. If this value is
+					undefined, no message should be sent to the server.</purpose>
+			</documentation>
+		</argument>
+		<argument>
+			<name>interactions</name>
+			<type>ARRAY</type>
+			<documentation>
+				<purpose>Not yet in use. It is meant to provide context
+					information to interact with the end user.</purpose>
+			</documentation>
+		</argument>
+		<do>
+{/metadocument}
+*/
+	Function Start($mechanisms, &$message, &$interactions)
+	{
+		if(strlen($this->error))
+			return(SASL_FAIL);
+		if(IsSet($this->driver))
+			return($this->driver->Start($this,$message,$interactions));
+		$no_mechanism_error="";
+		for($m=0;$m<count($mechanisms);$m++)
+		{
+			$mechanism=$mechanisms[$m];
+			if(IsSet($this->drivers[$mechanism]))
+			{
+				if(!class_exists($this->drivers[$mechanism][0]))
+					require(dirname(__FILE__)."/".$this->drivers[$mechanism][1]);
+				$this->driver=new $this->drivers[$mechanism][0];
+				if($this->driver->Initialize($this))
+				{
+					$this->encode_response=1;
+					$status=$this->driver->Start($this,$message,$interactions);
+					switch($status)
+					{
+						case SASL_NOMECH:
+							Unset($this->driver);
+							if(strlen($no_mechanism_error)==0)
+								$no_mechanism_error=$this->error;
+							$this->error="";
+							break;
+						case SASL_CONTINUE:
+							$this->mechanism=$mechanism;
+							return($status);
+						default:
+							Unset($this->driver);
+							$this->error="";
+							return($status);
+					}
+				}
+				else
+				{
+					Unset($this->driver);
+					if(strlen($no_mechanism_error)==0)
+						$no_mechanism_error=$this->error;
+					$this->error="";
+				}
+			}
+		}
+		$this->error=(strlen($no_mechanism_error) ? $no_mechanism_error : "it was not requested any of the authentication mechanisms that are supported");
+		return(SASL_NOMECH);
+	}
+/*
+{metadocument}
+		</do>
+	</function>
+{/metadocument}
+*/
+
+/*
+{metadocument}
+	<function>
+		<name>Step</name>
+		<type>INTEGER</type>
+		<documentation>
+			<purpose>Process the authentication steps after the initial step,
+				until the authetication iteration dialog is complete.</purpose>
+			<usage>Call this function iteratively after a successful initial
+				step calling the <functionlink>Start</functionlink> function.</usage>
+			<returnvalue>The function returns <tt>SASL_CONTINUE</tt> if step was
+				processed successfully, or returns <tt>SASL_FAIL</tt> in case of
+				error.</returnvalue>
+		</documentation>
+		<argument>
+			<name>response</name>
+			<type>STRING</type>
+			<in />
+			<documentation>
+				<purpose>Pass the response returned by the server to the previous
+					step.</purpose>
+			</documentation>
+		</argument>
+		<argument>
+			<name>message</name>
+			<type>STRING</type>
+			<out />
+			<documentation>
+				<purpose>Return the message that should be sent to the server to
+					continue the authentication dialog. If this value is undefined,
+					no message should be sent to the server.</purpose>
+			</documentation>
+		</argument>
+		<argument>
+			<name>interactions</name>
+			<type>ARRAY</type>
+			<documentation>
+				<purpose>Not yet in use. It is meant to provide context
+					information to interact with the end user.</purpose>
+			</documentation>
+		</argument>
+		<do>
+{/metadocument}
+*/
+	Function Step($response, &$message, &$interactions)
+	{
+		if(strlen($this->error))
+			return(SASL_FAIL);
+		return($this->driver->Step($this,$response,$message,$interactions));
+	}
+/*
+{metadocument}
+		</do>
+	</function>
+{/metadocument}
+*/
+
+};
+
+/*
+
+{metadocument}
+</class>
+{/metadocument}
+
+*/
+
+?>
\ No newline at end of file
diff --git a/hesk/inc/mail/smtp.php b/hesk/inc/mail/smtp.php
new file mode 100644
index 0000000..e5653a9
--- /dev/null
+++ b/hesk/inc/mail/smtp.php
@@ -0,0 +1,1912 @@
+<?php
+/*
+ * smtp.php
+ *
+ * @(#) $Header: /opt2/ena/metal/smtp/smtp.php,v 1.51 2016/08/23 04:55:14 mlemos Exp $
+ *
+ */
+
+/*
+{metadocument}<?xml version="1.0" encoding="ISO-8859-1"?>
+<class>
+
+	<package>net.manuellemos.smtp</package>
+
+	<version>@(#) $Id: smtp.php,v 1.51 2016/08/23 04:55:14 mlemos Exp $</version>
+	<copyright>Copyright (C) Manuel Lemos 1999-2011</copyright>
+	<title>Sending e-mail messages via SMTP protocol</title>
+	<author>Manuel Lemos</author>
+	<authoraddress>mlemos-at-acm.org</authoraddress>
+
+	<documentation>
+		<idiom>en</idiom>
+		<purpose>Sending e-mail messages via SMTP protocol</purpose>
+		<translation>If you are interested in translating the documentation of
+			this class to your own idiom, please <link>
+				<data>contact the author</data>
+				<url>mailto:<getclassproperty>authoraddress</getclassproperty></url>
+			</link>.</translation>
+		<support>Technical support for using this class may be obtained in the
+			<tt>smtpclass</tt> support forum. Just go to the support forum pages
+			page to browse the forum archives and post support request
+			messages:<paragraphbreak />
+			<link>
+				<data>http://www.phpclasses.org/discuss/package/14/</data>
+				<url>http://www.phpclasses.org/discuss/package/14/</url>
+			</link></support>
+		<usage>To use this class just create a new object, set any variables
+			to configure its options and call the
+			<functionlink>SendMessage</functionlink> function to send a
+			message.<paragraphbreak />It is not recommended that you use this
+			class alone unless you have deep understanding of Internet mail
+			standards on how to compose compliant e-mail messages. Instead, use
+			the <link>
+				<data>MIME message composing and sending class</data>
+				<url>http://www.phpclasses.org/mimemessage</url>
+			</link> and its sub-class SMTP message together with this SMTP class
+			to properly compose e-mail messages, so your messages are not
+			discarded for not being correctly composed.</usage>
+	</documentation>
+
+{/metadocument}
+*/
+
+class smtp_class
+{
+/*
+{metadocument}
+	<variable>
+		<name>user</name>
+		<type>STRING</type>
+		<value></value>
+		<documentation>
+			<purpose>Define the authorized user when sending messages to a SMTP
+				server.</purpose>
+			<usage>Set this variable to the user name when the SMTP server
+				requires authentication.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $user="";
+
+/*
+{metadocument}
+	<variable>
+		<name>realm</name>
+		<type>STRING</type>
+		<value></value>
+		<documentation>
+			<purpose>Define the authentication realm when sending messages to a
+				SMTP server.</purpose>
+			<usage>Set this variable when the SMTP server requires
+				authentication and if more than one authentication realm is
+				supported.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $realm="";
+
+/*
+{metadocument}
+	<variable>
+		<name>password</name>
+		<type>STRING</type>
+		<value></value>
+		<documentation>
+			<purpose>Define the authorized user password when sending messages
+				to a SMTP server.</purpose>
+			<usage>Set this variable to the user password when the SMTP server
+				requires authentication.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $password="";
+
+/*
+{metadocument}
+	<variable>
+		<name>workstation</name>
+		<type>STRING</type>
+		<value></value>
+		<documentation>
+			<purpose>Define the client workstation name when sending messages
+				to a SMTP server.</purpose>
+			<usage>Set this variable to the client workstation when the SMTP
+				server requires authentication identifiying the origin workstation
+				name.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $workstation="";
+	
+/*
+{metadocument}
+	<variable>
+		<name>authentication_mechanism</name>
+		<type>STRING</type>
+		<value></value>
+		<documentation>
+			<purpose>Force the use of a specific authentication mechanism.</purpose>
+			<usage>Set it to an empty string to let the class determine the
+				authentication mechanism to use automatically based on the
+				supported mechanisms by the server and by the SASL client library
+				classes.<paragraphbreak />
+				Set this variable to a specific mechanism name if you want to
+				override the automatic authentication mechanism selection.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $authentication_mechanism="";
+
+/*
+{metadocument}
+	<variable>
+		<name>sasl_autoload</name>
+		<type>BOOLEAN</type>
+		<value>0</value>
+		<documentation>
+			<purpose>Specify whether the class should check if the SASL classes
+				exists or should they be loaded with an autoloader.</purpose>
+			<usage>Set this variable to
+				<tt><booleanvalue>1</booleanvalue></tt> if you are using an
+					autoloader to load the SASL classes.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $sasl_autoload=0;
+
+
+/*
+{metadocument}
+	<variable>
+		<name>host_name</name>
+		<type>STRING</type>
+		<value></value>
+		<documentation>
+			<purpose>Define the SMTP server host name.</purpose>
+			<usage>Set to the host name of the SMTP server to which you want to
+				relay the messages.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $host_name="";
+
+/*
+{metadocument}
+	<variable>
+		<name>host_port</name>
+		<type>INTEGER</type>
+		<value>25</value>
+		<documentation>
+			<purpose>Define the SMTP server host port.</purpose>
+			<usage>Set to the TCP port of the SMTP server host to connect.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $host_port=25;
+
+/*
+{metadocument}
+	<variable>
+		<name>socks_host_name</name>
+		<type>STRING</type>
+		<value></value>
+		<documentation>
+			<purpose>Define the SOCKS server host name.</purpose>
+			<usage>Set to the SOCKS server host name through which the SMTP
+				connection should be routed. Leave it empty if you do not want the
+				connections to be established through a SOCKS server.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $socks_host_name = '';
+
+/*
+{metadocument}
+	<variable>
+		<name>socks_host_port</name>
+		<type>INTEGER</type>
+		<value>1080</value>
+		<documentation>
+			<purpose>Define the SOCKS server host port.</purpose>
+			<usage>Set to the port of the SOCKS server host through which the
+				the SMTP connection should be routed.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $socks_host_port=1080;
+
+/*
+{metadocument}
+	<variable>
+		<name>socks_version</name>
+		<type>STRING</type>
+		<value>5</value>
+		<documentation>
+			<purpose>Set the SOCKS protocol version.</purpose>
+			<usage>Change this value if SOCKS server you want to use is
+				listening to a different port.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $socks_version='5';
+
+/*
+{metadocument}
+	<variable>
+		<name>http_proxy_host_name</name>
+		<type>STRING</type>
+		<value></value>
+		<documentation>
+			<purpose>Define the HTTP proxy server host name.</purpose>
+			<usage>Set to the HTTP proxy server host name through which the
+				SMTP connection should be routed. Leave it empty if you do not
+				want the connections to be established through an HTTP proxy.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $http_proxy_host_name = '';
+
+/*
+{metadocument}
+	<variable>
+		<name>http_proxy_host_port</name>
+		<type>INTEGER</type>
+		<value>80</value>
+		<documentation>
+			<purpose>Define the HTTP proxy server host port.</purpose>
+			<usage>Set to the port of the HTTP proxy server host through which
+				the SMTP connection should be routed.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $http_proxy_host_port=80;
+
+/*
+{metadocument}
+	<variable>
+		<name>user_agent</name>
+		<type>STRING</type>
+		<value>SMTP Class (http://www.phpclasses.org/smtpclass $Revision: 1.51 $)</value>
+		<documentation>
+			<purpose>Set the user agent used when connecting via an HTTP proxy.</purpose>
+			<usage>Change this value only if for some reason you want emulate a
+				certain e-mail client.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $user_agent='SMTP Class (http://www.phpclasses.org/smtpclass $Revision: 1.51 $)';
+
+/*
+{metadocument}
+	<variable>
+		<name>ssl</name>
+		<type>BOOLEAN</type>
+		<value>0</value>
+		<documentation>
+			<purpose>Define whether the connection to the SMTP server should be
+				established securely using SSL protocol.</purpose>
+			<usage>Set to <booleanvalue>1</booleanvalue> if the SMTP server
+				requires secure connections using SSL protocol.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $ssl=0;
+
+/*
+{metadocument}
+	<variable>
+		<name>start_tls</name>
+		<type>BOOLEAN</type>
+		<value>0</value>
+		<documentation>
+			<purpose>Define whether the connection to the SMTP server should use
+				encryption after the connection is established using TLS
+				protocol.</purpose>
+			<usage>Set to <booleanvalue>1</booleanvalue> if the SMTP server
+				requires that authentication be done securely starting the TLS
+				protocol after the connection is established.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $start_tls = 0;
+
+/*
+{metadocument}
+	<variable>
+		<name>localhost</name>
+		<type>STRING</type>
+		<value></value>
+		<documentation>
+			<purpose>Name of the local host computer</purpose>
+			<usage>Set to the name of the computer connecting to the SMTP
+				server from the local network.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $localhost="";
+
+/*
+{metadocument}
+	<variable>
+		<name>timeout</name>
+		<type>INTEGER</type>
+		<value>0</value>
+		<documentation>
+			<purpose>Specify the connection timeout period in seconds.</purpose>
+			<usage>Leave it set to <integervalue>0</integervalue> if you want
+				the connection attempts to wait forever. Change this value if for
+				some reason the timeout period seems insufficient or otherwise it
+				seems too long.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $timeout=0;
+
+/*
+{metadocument}
+	<variable>
+		<name>data_timeout</name>
+		<type>INTEGER</type>
+		<value>0</value>
+		<documentation>
+			<purpose>Specify the timeout period in seconds to wait for data from
+				the server.</purpose>
+			<usage>Leave it set to <integervalue>0</integervalue> if you want
+				to use the same value defined in the
+				<variablelink>timeout</variablelink> variable. Change this value
+				if for some reason the default data timeout period seems
+				insufficient or otherwise it seems too long.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $data_timeout=0;
+
+/*
+{metadocument}
+	<variable>
+		<name>direct_delivery</name>
+		<type>BOOLEAN</type>
+		<value>0</value>
+		<documentation>
+			<purpose>Boolean flag that indicates whether the message should be
+				sent in direct delivery mode, i.e. the message is sent to the SMTP
+				server associated to the domain of the recipient instead of
+				relaying to the server specified by the
+				<variablelink>host_name</variablelink> variable.</purpose>
+			<usage>Set this to <tt><booleanvalue>1</booleanvalue></tt> if you
+				want to send urgent messages directly to the recipient domain SMTP
+				server.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $direct_delivery=0;
+
+/*
+{metadocument}
+	<variable>
+		<name>error</name>
+		<type>STRING</type>
+		<value></value>
+		<documentation>
+			<purpose>Message that describes the error when a call to a class
+				function fails.</purpose>
+			<usage>Check this variable when an error occurs to understand what
+				happened.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $error="";
+
+/*
+{metadocument}
+	<variable>
+		<name>debug</name>
+		<type>BOOLEAN</type>
+		<value>0</value>
+		<documentation>
+			<purpose>Specify whether it is necessary to output SMTP connection
+				debug information.</purpose>
+			<usage>Set this variable to
+				<tt><booleanvalue>1</booleanvalue></tt> if you need to see
+				the progress of the SMTP connection and protocol dialog when you
+				need to understand the reason for delivery problems.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $debug=0;
+
+/*
+{metadocument}
+	<variable>
+		<name>html_debug</name>
+		<type>BOOLEAN</type>
+		<value>0</value>
+		<documentation>
+			<purpose>Specify whether the debug information should be outputted in
+				HTML format.</purpose>
+			<usage>Set this variable to
+				<tt><booleanvalue>1</booleanvalue></tt> if you need to see
+				the debug output in a Web page.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $html_debug=0;
+
+/*
+{metadocument}
+	<variable>
+		<name>esmtp</name>
+		<type>BOOLEAN</type>
+		<value>1</value>
+		<documentation>
+			<purpose>Specify whether the class should attempt to use ESMTP
+				extensions supported by the server.</purpose>
+			<usage>Set this variable to
+				<tt><booleanvalue>0</booleanvalue></tt> if for some reason you
+				want to avoid benefitting from ESMTP extensions.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $esmtp=1;
+
+/*
+{metadocument}
+	<variable>
+		<name>esmtp_extensions</name>
+		<type>HASH</type>
+		<value></value>
+		<documentation>
+			<purpose>Associative array with the list of ESMTP extensions
+				supported by the SMTP server.</purpose>
+			<usage>Check this variable after connecting to the SMTP server to
+				determine which ESMTP extensions are supported.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $esmtp_extensions=array();
+
+/*
+{metadocument}
+	<variable>
+		<name>exclude_address</name>
+		<type>STRING</type>
+		<value></value>
+		<documentation>
+			<purpose>Specify an address that should be considered invalid
+				when resolving host name addresses.</purpose>
+			<usage>In some networks any domain name that does not exist is
+				resolved as a sub-domain of the default local domain. If the DNS is
+				configured in such way that it always resolves any sub-domain of
+				the default local domain to a given address, it is hard to
+				determine whether a given domain does not exist.<paragraphbreak />
+				If your network is configured this way, you may set this variable
+				to the address that all sub-domains of the default local domain
+				resolves, so the class can assume that such address is invalid.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $exclude_address="";
+
+/*
+{metadocument}
+	<variable>
+		<name>getmxrr</name>
+		<type>STRING</type>
+		<value>getmxrr</value>
+		<documentation>
+			<purpose>Specify the name of the function that is called to determine
+				the SMTP server address of a given domain.</purpose>
+			<usage>Change this to a working replacement of the PHP
+				<tt>getmxrr()</tt> function if this is not working in your system
+					and you want to send messages in direct delivery mode.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $getmxrr="GetMXRR";
+
+/*
+{metadocument}
+	<variable>
+		<name>pop3_auth_host</name>
+		<type>STRING</type>
+		<value></value>
+		<documentation>
+			<purpose>Specify the server address for POP3 based authentication.</purpose>
+			<usage>Set this variable to the address of the POP3 server if the
+				SMTP server requires POP3 based authentication.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $pop3_auth_host="";
+
+/*
+{metadocument}
+	<variable>
+		<name>pop3_auth_port</name>
+		<type>INTEGER</type>
+		<value>110</value>
+		<documentation>
+			<purpose>Specify the server port for POP3 based authentication.</purpose>
+			<usage>Set this variable to the port of the POP3 server if the
+				SMTP server requires POP3 based authentication.</usage>
+		</documentation>
+	</variable>
+{/metadocument}
+*/
+	var $pop3_auth_port=110;
+
+	/* private variables - DO NOT ACCESS */
+
+	var $state="Disconnected";
+	var $connection=0;
+	var $pending_recipients=0;
+	var $next_token="";
+	var $direct_sender="";
+	var $connected_domain="";
+	var $result_code;
+	var $disconnected_error=0;
+	var $esmtp_host="";
+	var $maximum_piped_recipients=100;
+
+	/* Private methods - DO NOT CALL */
+
+	Function Tokenize($string,$separator="")
+	{
+		if(!strcmp($separator,""))
+		{
+			$separator=$string;
+			$string=$this->next_token;
+		}
+		for($character=0;$character<strlen($separator);$character++)
+		{
+			if(GetType($position=strpos($string,$separator[$character]))=="integer")
+				$found=(IsSet($found) ? min($found,$position) : $position);
+		}
+		if(IsSet($found))
+		{
+			$this->next_token=substr($string,$found+1);
+			return(substr($string,0,$found));
+		}
+		else
+		{
+			$this->next_token="";
+			return($string);
+		}
+	}
+
+	Function OutputDebug($message)
+	{
+		$message.="\n";
+		if($this->html_debug)
+			$message=str_replace("\n","<br />\n",HtmlEntities($message));
+		echo $message;
+		#flush();
+	}
+
+	Function SetDataAccessError($error)
+	{
+		$this->error=$error;
+		if(function_exists("socket_get_status"))
+		{
+			$status=socket_get_status($this->connection);
+			if($status["timed_out"])
+				$this->error.=": data access time out";
+			elseif($status["eof"])
+			{
+				$this->error.=": the server disconnected";
+				$this->disconnected_error=1;
+			}
+		}
+		return($this->error);
+	}
+
+	Function SetError($error)
+	{
+		return($this->error=$error);
+	}
+
+	Function GetLine()
+	{
+		for($line="";;)
+		{
+			if(feof($this->connection))
+			{
+				$this->error="reached the end of data while reading from the SMTP server conection";
+				return("");
+			}
+			if(GetType($data=@fgets($this->connection,100))!="string"
+			|| strlen($data)==0)
+			{
+				$this->SetDataAccessError("it was not possible to read line from the SMTP server");
+				return("");
+			}
+			$line.=$data;
+			$length=strlen($line);
+			if($length>=2
+			&& substr($line,$length-2,2)=="\r\n")
+			{
+				$line=substr($line,0,$length-2);
+				if($this->debug)
+					$this->OutputDebug("S $line");
+				return($line);
+			}
+		}
+	}
+
+	Function PutLine($line)
+	{
+		if($this->debug)
+			$this->OutputDebug("C $line");
+		if(!@fputs($this->connection,"$line\r\n"))
+		{
+			$this->SetDataAccessError("it was not possible to send a line to the SMTP server");
+			return(0);
+		}
+		return(1);
+	}
+
+	Function PutData(&$data)
+	{
+		if(strlen($data))
+		{
+			if($this->debug)
+				$this->OutputDebug("C $data");
+			if(!@fputs($this->connection,$data))
+			{
+				$this->SetDataAccessError("it was not possible to send data to the SMTP server");
+				return(0);
+			}
+		}
+		return(1);
+	}
+
+	Function VerifyResultLines($code,&$responses)
+	{
+		$responses=array();
+		Unset($this->result_code);
+		while(strlen($line=$this->GetLine($this->connection)))
+		{
+			if(IsSet($this->result_code))
+			{
+				if(strcmp($this->Tokenize($line," -"),$this->result_code))
+				{
+					$this->error=$line;
+					return(0);
+				}
+			}
+			else
+			{
+				$this->result_code=$this->Tokenize($line," -");
+				if(GetType($code)=="array")
+				{
+					for($codes=0;$codes<count($code) && strcmp($this->result_code,$code[$codes]);$codes++);
+					if($codes>=count($code))
+					{
+						$this->error=$line;
+						return(0);
+					}
+				}
+				else
+				{
+					if(strcmp($this->result_code,$code))
+					{
+						$this->error=$line;
+						return(0);
+					}
+				}
+			}
+			$responses[]=$this->Tokenize("");
+			if(!strcmp($this->result_code,$this->Tokenize($line," ")))
+				return(1);
+		}
+		return(-1);
+	}
+
+	Function FlushRecipients()
+	{
+		if($this->pending_sender)
+		{
+			if($this->VerifyResultLines("250",$responses)<=0)
+				return(0);
+			$this->pending_sender=0;
+		}
+		for(;$this->pending_recipients;$this->pending_recipients--)
+		{
+			if($this->VerifyResultLines(array("250","251"),$responses)<=0)
+				return(0);
+		}
+		return(1);
+	}
+
+	Function Resolve($domain, &$ip, $server_type)
+	{
+		if(preg_match('/^[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}$/',$domain))
+			$ip=$domain;
+		else
+		{
+			if($this->debug)
+				$this->OutputDebug('Resolving '.$server_type.' server domain "'.$domain.'"...');
+			if(!strcmp($ip=@gethostbyname($domain),$domain))
+				$ip="";
+		}
+		if(strlen($ip)==0
+		|| (strlen($this->exclude_address)
+		&& !strcmp(@gethostbyname($this->exclude_address),$ip)))
+			return($this->SetError("could not resolve the host domain \"".$domain."\""));
+		return('');
+	}
+
+	Function ConnectToHost($domain, $port, $resolve_message)
+	{
+		if($this->ssl)
+		{
+			$version=explode(".",function_exists("phpversion") ? phpversion() : "3.0.7");
+			$php_version=intval($version[0])*1000000+intval($version[1])*1000+intval($version[2]);
+			if($php_version<4003000)
+				return("establishing SSL connections requires at least PHP version 4.3.0");
+			if(!function_exists("extension_loaded")
+			|| !extension_loaded("openssl"))
+				return("establishing SSL connections requires the OpenSSL extension enabled");
+		}
+		if(strlen($this->Resolve($domain, $ip, 'SMTP')))
+			return($this->error);
+		if(strlen($this->socks_host_name))
+		{
+			switch($this->socks_version)
+			{
+				case '4':
+					$version = 4;
+					break;
+				case '5':
+					$version = 5;
+					break;
+				default:
+					return('it was not specified a supported SOCKS protocol version');
+					break;
+			}
+			$host_ip = $ip;
+			$host_port = $port;
+			if(strlen($this->error = $this->Resolve($this->socks_host_name, $ip, 'SOCKS')))
+				return($this->error);
+			if($this->ssl)
+				$ip="ssl://".($socks_host = $this->socks_host_name);
+			else
+				$socks_host = $ip;
+			if($this->debug)
+				$this->OutputDebug("Connecting to SOCKS server \"".$socks_host."\" port ".$this->http_proxy_host_port."...");
+			if(($this->connection=($this->timeout ? fsockopen($ip, $this->socks_host_port, $errno, $error, $this->timeout) : fsockopen($ip, $this->socks_host_port, $errno, $error))))
+			{
+				$timeout=($this->data_timeout ? $this->data_timeout : $this->timeout);
+				if($timeout
+				&& function_exists("socket_set_timeout"))
+					socket_set_timeout($this->connection,$timeout,0);
+				if(strlen($this->socks_host_name))
+				{
+					if($this->debug)
+						$this->OutputDebug('Connected to the SOCKS server '.$this->socks_host_name);
+					$send_error = 'it was not possible to send data to the SOCKS server';
+					$receive_error = 'it was not possible to receive data from the SOCKS server';
+					switch($version)
+					{
+						case 4:
+							$command = 1;
+							$user = '';
+							if(!fputs($this->connection, chr($version).chr($command).pack('nN', $host_port, ip2long($host_ip)).$user.Chr(0)))
+								$error = $this->SetDataAccessError($send_error);
+							else
+							{
+								$response = fgets($this->connection, 9);
+								if(strlen($response) != 8)
+									$error = $this->SetDataAccessError($receive_error);
+								else
+								{
+									$socks_errors = array(
+										"\x5a"=>'',
+										"\x5b"=>'request rejected',
+										"\x5c"=>'request failed because client is not running identd (or not reachable from the server)',
+										"\x5d"=>'request failed because client\'s identd could not confirm the user ID string in the request',
+									);
+									$error_code = $response[1];
+									$error = (IsSet($socks_errors[$error_code]) ? $socks_errors[$error_code] : 'unknown');
+									if(strlen($error))
+										$error = 'SOCKS error: '.$error;
+								}
+							}
+							break;
+						case 5:
+							if($this->debug)
+								$this->OutputDebug('Negotiating the authentication method ...');
+							$methods = 1;
+							$method = 0;
+							if(!fputs($this->connection, chr($version).chr($methods).chr($method)))
+								$error = $this->SetDataAccessError($send_error);
+							else
+							{
+								$response = fgets($this->connection, 3);
+								if(strlen($response) != 2)
+									$error = $this->SetDataAccessError($receive_error);
+								elseif(Ord($response[1]) != $method)
+									$error = 'the SOCKS server requires an authentication method that is not yet supported';
+								else
+								{
+									if($this->debug)
+										$this->OutputDebug('Connecting to SMTP server IP '.$host_ip.' port '.$host_port.'...');
+									$command = 1;
+									$address_type = 1;
+									if(!fputs($this->connection, chr($version).chr($command)."\x00".chr($address_type).pack('Nn', ip2long($host_ip), $host_port)))
+										$error = $this->SetDataAccessError($send_error);
+									else
+									{
+										$response = fgets($this->connection, 11);
+										if(strlen($response) != 10)
+											$error = $this->SetDataAccessError($receive_error);
+										else
+										{
+											$socks_errors = array(
+												"\x00"=>'',
+												"\x01"=>'general SOCKS server failure',
+												"\x02"=>'connection not allowed by ruleset',
+												"\x03"=>'Network unreachable',
+												"\x04"=>'Host unreachable',
+												"\x05"=>'Connection refused',
+												"\x06"=>'TTL expired',
+												"\x07"=>'Command not supported',
+												"\x08"=>'Address type not supported'
+											);
+											$error_code = $response[1];
+											$error = (IsSet($socks_errors[$error_code]) ? $socks_errors[$error_code] : 'unknown');
+											if(strlen($error))
+												$error = 'SOCKS error: '.$error;
+										}
+									}
+								}
+							}
+							break;
+						default:
+							$error = 'support for SOCKS protocol version '.$this->socks_version.' is not yet implemented';
+							break;
+					}
+					if(strlen($this->error = $error))
+					{
+						fclose($this->connection);
+						return($error);
+					}
+				}
+				return('');
+			}
+		}
+		elseif(strlen($this->http_proxy_host_name))
+		{
+			if(strlen($error = $this->Resolve($this->http_proxy_host_name, $ip, 'SMTP')))
+				return($error);
+			if($this->ssl)
+				$ip = 'ssl://'.($proxy_host = $this->http_proxy_host_name);
+			else
+				$proxy_host = $ip;
+			if($this->debug)
+				$this->OutputDebug("Connecting to HTTP proxy server \"".$ip."\" port ".$this->http_proxy_host_port."...");
+			if(($this->connection=($this->timeout ? @fsockopen($ip, $this->http_proxy_host_port, $errno, $error, $this->timeout) : @fsockopen($ip, $this->http_proxy_host_port, $errno, $error))))
+			{
+				if($this->debug)
+					$this->OutputDebug('Connected to HTTP proxy host "'.$this->http_proxy_host_name.'".');
+				$timeout=($this->data_timeout ? $this->data_timeout : $this->timeout);
+				if($timeout
+				&& function_exists("socket_set_timeout"))
+					socket_set_timeout($this->connection,$timeout,0);
+				if($this->PutLine('CONNECT '.$domain.':'.$port.' HTTP/1.0')
+				&& $this->PutLine('User-Agent: '.$this->user_agent)
+				&& $this->PutLine(''))
+				{
+					if(GetType($response = $this->GetLine()) == 'string')
+					{
+						if(!preg_match('/^http\\/[0-9]+\\.[0-9]+[ \t]+([0-9]+)[ \t]*(.*)$/i', $response,$matches))
+							return($this->SetError("3 it was received an unexpected HTTP response status"));
+						$error = $matches[1];
+						switch($error)
+						{
+							case '200':
+								for(;;)
+								{
+									if(GetType($response = $this->GetLine()) != 'string')
+										break;
+									if(strlen($response) == 0)
+										return('');
+								}
+								break;
+							default:
+								$this->error = 'the HTTP proxy returned error '.$error.' '.$matches[2];
+								break;
+						}
+					}
+				}
+				if($this->debug)
+					$this->OutputDebug("Disconnected.");
+				fclose($this->connection);
+				$this->connection = 0;
+				return($this->error);
+			}
+		}
+		else
+		{
+			if($this->ssl)
+				$ip = 'ssl://'.($host = $domain);
+			elseif($this->start_tls)
+				$ip = $host = $domain;
+			else
+				$host = $ip;
+			if($this->debug)
+				$this->OutputDebug("Connecting to SMTP server \"".$host."\" port ".$port."...");
+			if(($this->connection=($this->timeout ? @fsockopen($ip, $port, $errno, $error, $this->timeout) : @fsockopen($ip, $port, $errno, $error))))
+				return("");
+		}
+		$error=($this->timeout ? strval($error) : "??");
+		switch($error)
+		{
+			case "-3":
+				return("-3 socket could not be created");
+			case "-4":
+				return("-4 dns lookup on hostname \"".$domain."\" failed");
+			case "-5":
+				return("-5 connection refused or timed out");
+			case "-6":
+				return("-6 fdopen() call failed");
+			case "-7":
+				return("-7 setvbuf() call failed");
+		}
+		return("could not connect to the host \"".$domain."\": ".$error);
+	}
+
+	Function SASLAuthenticate($mechanisms, $credentials, &$authenticated, &$mechanism)
+	{
+		$authenticated=0;
+		if(!$this->sasl_autoload
+		&& (!function_exists("class_exists")
+		|| !class_exists("sasl_client_class")))
+		{
+			$this->error="it is not possible to authenticate using the specified mechanism because the SASL library class is not loaded";
+			return(0);
+		}
+		$sasl=new sasl_client_class;
+		$sasl->SetCredential("user",$credentials["user"]);
+		$sasl->SetCredential("password",$credentials["password"]);
+		if(IsSet($credentials["realm"]))
+			$sasl->SetCredential("realm",$credentials["realm"]);
+		if(IsSet($credentials["workstation"]))
+			$sasl->SetCredential("workstation",$credentials["workstation"]);
+		if(IsSet($credentials["mode"]))
+			$sasl->SetCredential("mode",$credentials["mode"]);
+		do
+		{
+			$status=$sasl->Start($mechanisms,$message,$interactions);
+		}
+		while($status==SASL_INTERACT);
+		switch($status)
+		{
+			case SASL_CONTINUE:
+				break;
+			case SASL_NOMECH:
+				if(strlen($this->authentication_mechanism))
+				{
+					$this->error="authenticated mechanism ".$this->authentication_mechanism." may not be used: ".$sasl->error;
+					return(0);
+				}
+				break;
+			default:
+				$this->error="Could not start the SASL authentication client: ".$sasl->error;
+				return(0);
+		}
+		if(strlen($mechanism=$sasl->mechanism))
+		{
+			if($this->PutLine("AUTH ".$sasl->mechanism.(IsSet($message) ? " ".base64_encode($message) : ""))==0)
+			{
+				$this->error="Could not send the AUTH command";
+				return(0);
+			}
+			if(!$this->VerifyResultLines(array("235","334"),$responses))
+				return(0);
+			switch($this->result_code)
+			{
+				case "235":
+					$response="";
+					$authenticated=1;
+					break;
+				case "334":
+					$response=base64_decode($responses[0]);
+					break;
+				default:
+					$this->error="Authentication error: ".$responses[0];
+					return(0);
+			}
+			for(;!$authenticated;)
+			{
+				do
+				{
+					$status=$sasl->Step($response,$message,$interactions);
+				}
+				while($status==SASL_INTERACT);
+				switch($status)
+				{
+					case SASL_CONTINUE:
+						if($this->PutLine(base64_encode($message))==0)
+						{
+							$this->error="Could not send the authentication step message";
+							return(0);
+						}
+						if(!$this->VerifyResultLines(array("235","334"),$responses))
+							return(0);
+						switch($this->result_code)
+						{
+							case "235":
+								$response="";
+								$authenticated=1;
+								break;
+							case "334":
+								$response=base64_decode($responses[0]);
+								break;
+							default:
+								$this->error="Authentication error: ".$responses[0];
+								return(0);
+						}
+						break;
+					default:
+						$this->error="Could not process the SASL authentication step: ".$sasl->error;
+						return(0);
+				}
+			}
+		}
+		return(1);
+	}
+	
+	Function StartSMTP($localhost)
+	{
+		$success = 1;
+		$this->esmtp_extensions = array();
+		$fallback=1;
+		if($this->esmtp
+		|| strlen($this->user))
+		{
+			if($this->PutLine('EHLO '.$localhost))
+			{
+				if(($success_code=$this->VerifyResultLines('250',$responses))>0)
+				{
+					$this->esmtp_host=$this->Tokenize($responses[0]," ");
+					for($response=1;$response<count($responses);$response++)
+					{
+						$extension=strtoupper($this->Tokenize($responses[$response]," "));
+						$this->esmtp_extensions[$extension]=$this->Tokenize("");
+					}
+					$success=1;
+					$fallback=0;
+				}
+				else
+				{
+					if($success_code==0)
+					{
+						$code=$this->Tokenize($this->error," -");
+						switch($code)
+						{
+							case "421":
+								$fallback=0;
+								break;
+						}
+					}
+				}
+			}
+			else
+				$fallback=0;
+		}
+		if($fallback)
+		{
+			if($this->PutLine("HELO $localhost")
+			&& $this->VerifyResultLines("250",$responses)>0)
+				$success=1;
+		}
+		return($success);
+	}
+
+	/* Public methods */
+
+/*
+{metadocument}
+	<function>
+		<name>Connect</name>
+		<type>BOOLEAN</type>
+		<documentation>
+			<purpose>Connect to an SMTP server.</purpose>
+			<usage>Call this function as first step to send e-mail messages.</usage>
+			<returnvalue>The function returns
+				<tt><booleanvalue>1</booleanvalue></tt> if the connection is
+					successfully established.</returnvalue>
+		</documentation>
+		<argument>
+			<name>domain</name>
+			<type>STRING</type>
+			<defaultvalue></defaultvalue>
+			<documentation>
+				<purpose>Specify the domain of the recipient when using the direct
+					delivery mode.</purpose>
+			</documentation>
+		</argument>
+		<do>
+{/metadocument}
+*/
+	Function Connect($domain="")
+	{
+		if(strcmp($this->state,"Disconnected"))
+		{
+			$this->error="connection is already established";
+			return(0);
+		}
+		$this->disconnected_error=0;
+		$this->error=$error="";
+		$this->esmtp_host="";
+		$this->esmtp_extensions=array();
+		$hosts=array();
+		if($this->direct_delivery)
+		{
+			if(strlen($domain)==0)
+				return(1);
+			$hosts=$weights=$mxhosts=array();
+			$getmxrr=$this->getmxrr;
+			if(function_exists($getmxrr)
+			&& $getmxrr($domain,$hosts,$weights))
+			{
+				for($host=0;$host<count($hosts);$host++)
+					$mxhosts[$weights[$host]]=$hosts[$host];
+				KSort($mxhosts);
+				for(Reset($mxhosts),$host=0;$host<count($mxhosts);Next($mxhosts),$host++)
+					$hosts[$host]=$mxhosts[Key($mxhosts)];
+			}
+			else
+			{
+				if(strcmp(@gethostbyname($domain),$domain)!=0)
+					$hosts[]=$domain;
+			}
+		}
+		else
+		{
+			if(strlen($this->host_name))
+				$hosts[]=$this->host_name;
+			if(strlen($this->pop3_auth_host))
+			{
+				$user=$this->user;
+				if(strlen($user)==0)
+				{
+					$this->error="it was not specified the POP3 authentication user";
+					return(0);
+				}
+				$password=$this->password;
+				if(strlen($password)==0)
+				{
+					$this->error="it was not specified the POP3 authentication password";
+					return(0);
+				}
+				$domain=$this->pop3_auth_host;
+				$this->error=$this->ConnectToHost($domain, $this->pop3_auth_port, "Resolving POP3 authentication host \"".$domain."\"...");
+				if(strlen($this->error))
+					return(0);
+				if(strlen($response=$this->GetLine())==0)
+					return(0);
+				if(strcmp($this->Tokenize($response," "),"+OK"))
+				{
+					$this->error="POP3 authentication server greeting was not found";
+					return(0);
+				}
+				if(!$this->PutLine("USER ".$this->user)
+				|| strlen($response=$this->GetLine())==0)
+					return(0);
+				if(strcmp($this->Tokenize($response," "),"+OK"))
+				{
+					$this->error="POP3 authentication user was not accepted: ".$this->Tokenize("\r\n");
+					return(0);
+				}
+				if(!$this->PutLine("PASS ".$password)
+				|| strlen($response=$this->GetLine())==0)
+					return(0);
+				if(strcmp($this->Tokenize($response," "),"+OK"))
+				{
+					$this->error="POP3 authentication password was not accepted: ".$this->Tokenize("\r\n");
+					return(0);
+				}
+				fclose($this->connection);
+				$this->connection=0;
+			}
+		}
+		if(count($hosts)==0)
+		{
+			$this->error="could not determine the SMTP to connect";
+			return(0);
+		}
+		for($host=0, $error="not connected";strlen($error) && $host<count($hosts);$host++)
+		{
+			$domain=$hosts[$host];
+			$error=$this->ConnectToHost($domain, $this->host_port, "Resolving SMTP server domain \"$domain\"...");
+		}
+		if(strlen($error))
+		{
+			$this->error=$error;
+			return(0);
+		}
+		$timeout=($this->data_timeout ? $this->data_timeout : $this->timeout);
+		if($timeout
+		&& function_exists("socket_set_timeout"))
+			socket_set_timeout($this->connection,$timeout,0);
+		if($this->debug)
+			$this->OutputDebug("Connected to SMTP server \"".$domain."\".");
+		if(!strcmp($localhost=$this->localhost,"")
+		&& !strcmp($localhost=getenv("SERVER_NAME"),"")
+		&& !strcmp($localhost=getenv("HOST"),""))
+			$localhost="localhost";
+		$success=0;
+		if($this->VerifyResultLines("220",$responses)>0)
+		{
+			$success = $this->StartSMTP($localhost);
+			if($this->start_tls)
+			{
+				if(!IsSet($this->esmtp_extensions["STARTTLS"]))
+				{
+					$this->error="server does not support starting TLS";
+					$success=0;
+				}
+				elseif(!function_exists('stream_socket_enable_crypto'))
+				{
+					$this->error="this PHP installation or version does not support starting TLS";
+					$success=0;
+				}
+				elseif($success = ($this->PutLine('STARTTLS')
+				&& $this->VerifyResultLines('220',$responses)>0))
+				{
+					if($this->debug)
+						$this->OutputDebug('Starting TLS cryptograpic protocol');
+					if(!($success = @stream_socket_enable_crypto($this->connection, 1, STREAM_CRYPTO_METHOD_TLS_CLIENT)))
+						$this->error = 'could not start TLS connection encryption protocol';
+					else
+					{
+						if($this->debug)
+							$this->OutputDebug('TLS started');
+						$success = $this->StartSMTP($localhost);
+					}
+				}
+			}
+			if($success
+			&& strlen($this->user)
+			&& strlen($this->pop3_auth_host)==0)
+			{
+				if(!IsSet($this->esmtp_extensions["AUTH"]))
+				{
+					$this->error="server does not require authentication";
+					if(IsSet($this->esmtp_extensions["STARTTLS"]))
+						$this->error .= ', it probably requires starting TLS';
+					$success=0;
+				}
+				else
+				{
+					if(strlen($this->authentication_mechanism))
+						$mechanisms=array($this->authentication_mechanism);
+					else
+					{
+						$mechanisms=array();
+						for($authentication=$this->Tokenize($this->esmtp_extensions["AUTH"]," ");strlen($authentication);$authentication=$this->Tokenize(" "))
+							$mechanisms[]=$authentication;
+					}
+					$credentials=array(
+						"user"=>$this->user,
+						"password"=>$this->password
+					);
+					if(strlen($this->realm))
+						$credentials["realm"]=$this->realm;
+					if(strlen($this->workstation))
+						$credentials["workstation"]=$this->workstation;
+					$success=$this->SASLAuthenticate($mechanisms,$credentials,$authenticated,$mechanism);
+					if(!$success
+					&& !strcmp($mechanism,"PLAIN"))
+					{
+						/*
+						 * Author:  Russell Robinson, 25 May 2003, http://www.tectite.com/
+						 * Purpose: Try various AUTH PLAIN authentication methods.
+						 */
+						$mechanisms=array("PLAIN");
+						$credentials=array(
+							"user"=>$this->user,
+							"password"=>$this->password
+						);
+						if(strlen($this->realm))
+						{
+							/*
+							 * According to: http://www.sendmail.org/~ca/email/authrealms.html#authpwcheck_method
+							 * some sendmails won't accept the realm, so try again without it
+							 */
+							$success=$this->SASLAuthenticate($mechanisms,$credentials,$authenticated,$mechanism);
+						}
+						if(!$success)
+						{
+							/*
+							 * It was seen an EXIM configuration like this:
+							 * user^password^unused
+							 */
+							$credentials["mode"]=SASL_PLAIN_EXIM_DOCUMENTATION_MODE;
+							$success=$this->SASLAuthenticate($mechanisms,$credentials,$authenticated,$mechanism);
+						}
+						if(!$success)
+						{
+							/*
+							 * ... though: http://exim.work.de/exim-html-3.20/doc/html/spec_36.html
+							 * specifies: ^user^password
+							 */
+							$credentials["mode"]=SASL_PLAIN_EXIM_MODE;
+							$success=$this->SASLAuthenticate($mechanisms,$credentials,$authenticated,$mechanism);
+						}
+					}
+					if($success
+					&& strlen($mechanism)==0)
+					{
+						$this->error="it is not supported any of the authentication mechanisms required by the server";
+						$success=0;
+					}
+				}
+			}
+		}
+		if($success)
+		{
+			$this->state="Connected";
+			$this->connected_domain=$domain;
+		}
+		else
+		{
+			fclose($this->connection);
+			$this->connection=0;
+		}
+		return($success);
+	}
+/*
+{metadocument}
+		</do>
+	</function>
+{/metadocument}
+*/
+
+/*
+{metadocument}
+	<function>
+		<name>MailFrom</name>
+		<type>BOOLEAN</type>
+		<documentation>
+			<purpose>Set the address of the message sender.</purpose>
+			<usage>Call this function right after establishing a connection with
+				the <functionlink>Connect</functionlink> function.</usage>
+			<returnvalue>The function returns
+				<tt><booleanvalue>1</booleanvalue></tt> if the sender address is
+					successfully set.</returnvalue>
+		</documentation>
+		<argument>
+			<name>sender</name>
+			<type>STRING</type>
+			<documentation>
+				<purpose>E-mail address of the sender.</purpose>
+			</documentation>
+		</argument>
+		<do>
+{/metadocument}
+*/
+	Function MailFrom($sender)
+	{
+		if($this->direct_delivery)
+		{
+			switch($this->state)
+			{
+				case "Disconnected":
+					$this->direct_sender=$sender;
+					return(1);
+				case "Connected":
+					$sender=$this->direct_sender;
+					break;
+				default:
+					$this->error="direct delivery connection is already established and sender is already set";
+					return(0);
+			}
+		}
+		else
+		{
+			if(strcmp($this->state,"Connected"))
+			{
+				$this->error="connection is not in the initial state";
+				return(0);
+			}
+		}
+		$this->error="";
+		if(!$this->PutLine("MAIL FROM:<$sender>"))
+			return(0);
+		if(!IsSet($this->esmtp_extensions["PIPELINING"])
+		&& $this->VerifyResultLines("250",$responses)<=0)
+			return(0);
+		$this->state="SenderSet";
+		if(IsSet($this->esmtp_extensions["PIPELINING"]))
+			$this->pending_sender=1;
+		$this->pending_recipients=0;
+		return(1);
+	}
+/*
+{metadocument}
+		</do>
+	</function>
+{/metadocument}
+*/
+
+/*
+{metadocument}
+	<function>
+		<name>SetRecipient</name>
+		<type>BOOLEAN</type>
+		<documentation>
+			<purpose>Set the address of a message recipient.</purpose>
+			<usage>Call this function repeatedly for each recipient right after
+				setting the message sender with the
+				<functionlink>MailFrom</functionlink> function.</usage>
+			<returnvalue>The function returns
+				<tt><booleanvalue>1</booleanvalue></tt> if the recipient address is
+					successfully set.</returnvalue>
+		</documentation>
+		<argument>
+			<name>recipient</name>
+			<type>STRING</type>
+			<documentation>
+				<purpose>E-mail address of a recipient.</purpose>
+			</documentation>
+		</argument>
+		<do>
+{/metadocument}
+*/
+	Function SetRecipient($recipient)
+	{
+		if($this->direct_delivery)
+		{
+			if(GetType($at=strrpos($recipient,"@"))!="integer")
+				return("it was not specified a valid direct recipient");
+			$domain=substr($recipient,$at+1);
+			switch($this->state)
+			{
+				case "Disconnected":
+					if(!$this->Connect($domain))
+						return(0);
+					if(!$this->MailFrom(""))
+					{
+						$error=$this->error;
+						$this->Disconnect();
+						$this->error=$error;
+						return(0);
+					}
+					break;
+				case "SenderSet":
+				case "RecipientSet":
+					if(strcmp($this->connected_domain,$domain))
+					{
+						$this->error="it is not possible to deliver directly to recipients of different domains";
+						return(0);
+					}
+					break;
+				default:
+					$this->error="connection is already established and the recipient is already set";
+					return(0);
+			}
+		}
+		else
+		{
+			switch($this->state)
+			{
+				case "SenderSet":
+				case "RecipientSet":
+					break;
+				default:
+					$this->error="connection is not in the recipient setting state";
+					return(0);
+			}
+		}
+		$this->error="";
+		if(!$this->PutLine("RCPT TO:<$recipient>"))
+			return(0);
+		if(IsSet($this->esmtp_extensions["PIPELINING"]))
+		{
+			$this->pending_recipients++;
+			if($this->pending_recipients>=$this->maximum_piped_recipients)
+			{
+				if(!$this->FlushRecipients())
+					return(0);
+			}
+		}
+		else
+		{
+			if($this->VerifyResultLines(array("250","251"),$responses)<=0)
+				return(0);
+		}
+		$this->state="RecipientSet";
+		return(1);
+	}
+/*
+{metadocument}
+		</do>
+	</function>
+{/metadocument}
+*/
+
+/*
+{metadocument}
+	<function>
+		<name>StartData</name>
+		<type>BOOLEAN</type>
+		<documentation>
+			<purpose>Tell the SMTP server that the message data will start being
+				sent.</purpose>
+			<usage>Call this function right after you are done setting all the
+				message recipients with the
+				<functionlink>SetRecipient</functionlink> function.</usage>
+			<returnvalue>The function returns
+				<tt><booleanvalue>1</booleanvalue></tt> if the server is ready to
+				start receiving the message data.</returnvalue>
+		</documentation>
+		<do>
+{/metadocument}
+*/
+	Function StartData()
+	{
+		if(strcmp($this->state,"RecipientSet"))
+		{
+			$this->error="connection is not in the start sending data state";
+			return(0);
+		}
+		$this->error="";
+		if(!$this->PutLine("DATA"))
+			return(0);
+		if($this->pending_recipients)
+		{
+			if(!$this->FlushRecipients())
+				return(0);
+		}
+		if($this->VerifyResultLines("354",$responses)<=0)
+			return(0);
+		$this->state="SendingData";
+		return(1);
+	}
+/*
+{metadocument}
+		</do>
+	</function>
+{/metadocument}
+*/
+
+/*
+{metadocument}
+	<function>
+		<name>PrepareData</name>
+		<type>STRING</type>
+		<documentation>
+			<purpose>Prepare message data to normalize line breaks and escaping
+				lines that contain single dots.</purpose>
+			<usage>Call this function if the message data you want to send may
+				contain line breaks that are not the
+				<stringvalue>&#13;&#10;</stringvalue> sequence or it may contain
+				lines that just have a single dot.</usage>
+			<returnvalue>Resulting normalized messages data.</returnvalue>
+		</documentation>
+		<argument>
+			<name>data</name>
+			<type>STRING</type>
+			<documentation>
+				<purpose>Message data to be prepared.</purpose>
+			</documentation>
+		</argument>
+		<do>
+{/metadocument}
+*/
+	Function PrepareData($data)
+	{
+		return(preg_replace(array("/\n\n|\r\r/","/(^|[^\r])\n/","/\r([^\n]|\$)/D","/(^|\n)\\./"),array("\r\n\r\n","\\1\r\n","\r\n\\1","\\1.."),$data));
+	}
+/*
+{metadocument}
+		</do>
+	</function>
+{/metadocument}
+*/
+
+/*
+{metadocument}
+	<function>
+		<name>SendData</name>
+		<type>BOOLEAN</type>
+		<documentation>
+			<purpose>Send message data.</purpose>
+			<usage>Call this function repeatedly for all message data blocks
+				to be sent right after	start sending message data with the
+				<functionlink>StartData</functionlink> function.</usage>
+			<returnvalue>The function returns
+				<tt><booleanvalue>1</booleanvalue></tt> if the message data was
+				sent to the SMTP server successfully.</returnvalue>
+		</documentation>
+		<argument>
+			<name>data</name>
+			<type>STRING</type>
+			<documentation>
+				<purpose>Message data to be sent.</purpose>
+			</documentation>
+		</argument>
+		<do>
+{/metadocument}
+*/
+	Function SendData($data)
+	{
+		if(strcmp($this->state,"SendingData"))
+		{
+			$this->error="connection is not in the sending data state";
+			return(0);
+		}
+		$this->error="";
+		return($this->PutData($data));
+	}
+/*
+{metadocument}
+		</do>
+	</function>
+{/metadocument}
+*/
+
+/*
+{metadocument}
+	<function>
+		<name>EndSendingData</name>
+		<type>BOOLEAN</type>
+		<documentation>
+			<purpose>Tell the server that all the message data was sent.</purpose>
+			<usage>Call this function when you are done with sending the message
+				data with the	<functionlink>SendData</functionlink> function.</usage>
+			<returnvalue>The function returns
+				<tt><booleanvalue>1</booleanvalue></tt> if the server accepted the
+				message.</returnvalue>
+		</documentation>
+		<do>
+{/metadocument}
+*/
+	Function EndSendingData()
+	{
+		if(strcmp($this->state,"SendingData"))
+		{
+			$this->error="connection is not in the sending data state";
+			return(0);
+		}
+		$this->error="";
+		if(!$this->PutLine("\r\n.")
+		|| $this->VerifyResultLines("250",$responses)<=0)
+			return(0);
+		$this->state="Connected";
+		return(1);
+	}
+/*
+{metadocument}
+		</do>
+	</function>
+{/metadocument}
+*/
+
+/*
+{metadocument}
+	<function>
+		<name>ResetConnection</name>
+		<type>BOOLEAN</type>
+		<documentation>
+			<purpose>Reset an already established SMTP connection to the initial
+				state.</purpose>
+			<usage>Call this function when there was an error sending a message
+				and you need to skip to sending another message without
+				disconnecting.</usage>
+			<returnvalue>The function returns
+				<tt><booleanvalue>1</booleanvalue></tt> if the connection was
+				resetted successfully.</returnvalue>
+		</documentation>
+		<do>
+{/metadocument}
+*/
+	Function ResetConnection()
+	{
+		switch($this->state)
+		{
+			case "Connected":
+				return(1);
+			case "SendingData":
+				$this->error="can not reset the connection while sending data";
+				return(0);
+			case "Disconnected":
+				$this->error="can not reset the connection before it is established";
+				return(0);
+		}
+		$this->error="";
+		if(!$this->PutLine("RSET")
+		|| $this->VerifyResultLines("250",$responses)<=0)
+			return(0);
+		$this->state="Connected";
+		return(1);
+	}
+/*
+{metadocument}
+		</do>
+	</function>
+{/metadocument}
+*/
+
+/*
+{metadocument}
+	<function>
+		<name>Disconnect</name>
+		<type>BOOLEAN</type>
+		<documentation>
+			<purpose>Terminate a previously opened connection.</purpose>
+			<usage>Call this function after you are done sending your
+				messages.</usage>
+			<returnvalue>The function returns
+				<tt><booleanvalue>1</booleanvalue></tt> if the connection was
+					successfully closed.</returnvalue>
+		</documentation>
+		<argument>
+			<name>quit</name>
+			<type>BOOLEAN</type>
+			<defaultvalue>1</defaultvalue>
+			<documentation>
+				<purpose>Boolean option that tells whether the class should
+					perform the final connection quit handshake, or just close the
+					connection without waiting.</purpose>
+			</documentation>
+		</argument>
+		<do>
+{/metadocument}
+*/
+	Function Disconnect($quit=1)
+	{
+		if(!strcmp($this->state,"Disconnected"))
+		{
+			$this->error="it was not previously established a SMTP connection";
+			return(0);
+		}
+		$this->error="";
+		if(!strcmp($this->state,"Connected")
+		&& $quit
+		&& (!$this->PutLine("QUIT")
+		|| ($this->VerifyResultLines("221",$responses)<=0
+		&& !$this->disconnected_error)))
+			return(0);
+		if($this->disconnected_error)
+			$this->disconnected_error=0;
+		else
+			fclose($this->connection);
+		$this->connection=0;
+		$this->state="Disconnected";
+		if($this->debug)
+			$this->OutputDebug("Disconnected.");
+		return(1);
+	}
+/*
+{metadocument}
+		</do>
+	</function>
+{/metadocument}
+*/
+
+/*
+{metadocument}
+	<function>
+		<name>SendMessage</name>
+		<type>BOOLEAN</type>
+		<documentation>
+			<purpose>Send a message in a single call.</purpose>
+			<usage>Call this function if you want to send a single messages to a
+				small number of recipients in a single call.</usage>
+			<returnvalue>The function returns
+				<tt><booleanvalue>1</booleanvalue></tt> if the message was sent
+				successfully.</returnvalue>
+		</documentation>
+		<argument>
+			<name>sender</name>
+			<type>STRING</type>
+			<documentation>
+				<purpose>E-mail address of the sender.</purpose>
+			</documentation>
+		</argument>
+		<argument>
+			<name>recipients</name>
+			<type>STRING</type>
+			<documentation>
+				<purpose>Array with a list of the e-mail addresses of the
+					recipients of the message.</purpose>
+			</documentation>
+		</argument>
+		<argument>
+			<name>headers</name>
+			<type>ARRAY</type>
+			<documentation>
+				<purpose>Array with a list of the header lines of the message.</purpose>
+			</documentation>
+		</argument>
+		<argument>
+			<name>body</name>
+			<type>STRING</type>
+			<documentation>
+				<purpose>Body data of the message.</purpose>
+			</documentation>
+		</argument>
+		<do>
+{/metadocument}
+*/
+	Function SendMessage($sender,$recipients,$headers,$body)
+	{
+		if(($success=$this->Connect()))
+		{
+			if(($success=$this->MailFrom($sender)))
+			{
+				for($recipient=0;$recipient<count($recipients);$recipient++)
+				{
+					if(!($success=$this->SetRecipient($recipients[$recipient])))
+						break;
+				}
+				if($success
+				&& ($success=$this->StartData()))
+				{
+					for($header_data="",$header=0;$header<count($headers);$header++)
+						$header_data.=$headers[$header]."\r\n";
+					$success=($this->SendData($header_data."\r\n")
+						&& $this->SendData($this->PrepareData($body))
+						&& $this->EndSendingData());
+				}
+			}
+			$error=$this->error;
+			$disconnect_success=$this->Disconnect($success);
+			if($success)
+				$success=$disconnect_success;
+			else
+				$this->error=$error;
+		}
+		return($success);
+	}
+/*
+{metadocument}
+		</do>
+	</function>
+{/metadocument}
+*/
+
+};
+
+/*
+
+{metadocument}
+</class>
+{/metadocument}
+
+*/
+
+?>
\ No newline at end of file
diff --git a/hesk/inc/pipe_functions.inc.php b/hesk/inc/pipe_functions.inc.php
new file mode 100644
index 0000000..b1452ea
--- /dev/null
+++ b/hesk/inc/pipe_functions.inc.php
@@ -0,0 +1,547 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
+
+// Include all functions needed for email piping
+hesk_load_database_functions();
+require(HESK_PATH . 'inc/email_functions.inc.php');
+require(HESK_PATH . 'inc/posting_functions.inc.php');
+require(HESK_PATH . 'inc/mail/rfc822_addresses.php');
+require(HESK_PATH . 'inc/mail/mime_parser.php');
+require(HESK_PATH . 'inc/mail/email_parser.php');
+
+/*** FUNCTIONS ***/
+
+function hesk_email2ticket($results, $protocol = 0, $set_category = 1, $set_priority = -1)
+{
+	global $hesk_settings, $hesklang, $hesk_db_link, $ticket;
+
+	// Process "Reply-To:" or "From:" email
+	$tmpvar['email'] = isset($results['reply-to'][0]['address']) ? hesk_validateEmail($results['reply-to'][0]['address'],'ERR',0) : hesk_validateEmail($results['from'][0]['address'],'ERR',0);
+
+	// Email missing, invalid or banned?
+	if ( ! $tmpvar['email'] || hesk_isBannedEmail($tmpvar['email']) )
+	{
+		return hesk_cleanExit();
+	}
+
+	// Process "Reply-To:" or "From:" name, convert to UTF-8, set to "[Customer]" if not set
+	if ( isset($results['reply-to'][0]['name']) && strlen($results['reply-to'][0]['name']) )
+	{
+   		$tmpvar['name'] = $results['reply-to'][0]['name'];
+		if ( ! empty($results['reply-to'][0]['encoding']) )
+		{
+			$tmpvar['name'] = hesk_encodeUTF8($tmpvar['name'], $results['reply-to'][0]['encoding']);
+		}
+	}
+	else
+	{
+   		$tmpvar['name'] = isset($results['from'][0]['name']) ? $results['from'][0]['name'] : $hesklang['pde'];
+		if ( ! empty($results['from'][0]['encoding']) )
+		{
+			$tmpvar['name'] = hesk_encodeUTF8($tmpvar['name'], $results['from'][0]['encoding']);
+		}
+	}
+	$tmpvar['name'] = hesk_input($tmpvar['name'],'','',1,50) or $tmpvar['name'] = $hesklang['pde'];
+
+	// Process "To:" email (not yet implemented, for future use)
+	// $tmpvar['to_email']	= hesk_validateEmail($results['to'][0]['address'],'ERR',0);
+
+	// Process email subject, convert to UTF-8, set to "[Piped email]" if none set
+	$tmpvar['subject'] = isset($results['subject']) ? $results['subject'] : $hesklang['pem'];
+	if ( ! empty($results['subject_encoding']) )
+	{
+		$tmpvar['subject'] = hesk_encodeUTF8($tmpvar['subject'], $results['subject_encoding']);
+	}
+	$tmpvar['subject'] = hesk_input($tmpvar['subject'],'','',1,70) or $tmpvar['subject'] = $hesklang['pem'];
+
+	// Process email message, convert to UTF-8
+	$tmpvar['message'] = isset($results['message']) ? $results['message'] : '';
+	if ( ! empty($results['encoding']) )
+	{
+		$tmpvar['message'] = hesk_encodeUTF8($tmpvar['message'], $results['encoding']);
+	}
+	$tmpvar['message'] = hesk_input($tmpvar['message'],'','',1);
+
+	// Message missing?
+	if ( strlen($tmpvar['message']) == 0)
+	{
+		// Message required? Ignore this email.
+		if ($hesk_settings['eml_req_msg'])
+		{
+			return hesk_cleanExit();
+		}
+
+		// Message not required? Assign a default message
+		$tmpvar['message'] = $hesklang['def_msg'];
+
+		// Track duplicate emails based on subject
+		$message_hash = md5($tmpvar['subject']);
+	}
+	else
+	{
+    	$message_hash = md5($tmpvar['message']);
+	}
+
+	// Strip quoted reply from email
+    $tmpvar['message'] = hesk_stripQuotedText($tmpvar['message']);
+
+	// Convert URLs to links, change newlines to <br />
+	$tmpvar['message'] = hesk_makeURL($tmpvar['message']);
+	$tmpvar['message'] = nl2br($tmpvar['message']);
+
+	# For debugging purposes
+    # die( bin2hex($tmpvar['message']) );
+    # die($tmpvar['message']);
+
+	// Try to detect "delivery failed" and "noreply" emails - ignore if detected
+	if ( hesk_isReturnedEmail($tmpvar) )
+	{
+		return hesk_cleanExit();
+	}
+
+	// Check for email loops
+	if ( hesk_isEmailLoop($tmpvar['email'], $message_hash) )
+	{
+		return hesk_cleanExit();
+	}
+
+	// OK, everything seems OK. Now determine if this is a reply to a ticket or a new ticket
+	if ( preg_match('/\[#([A-Z0-9]{3}\-[A-Z0-9]{3}\-[A-Z0-9]{4})\]/', str_replace(' ', '', $tmpvar['subject']), $matches) )
+	{
+		// We found a possible tracking ID
+		$tmpvar['trackid'] = $matches[1];
+
+	    // Does it match one in the database?
+		$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `trackid`='".hesk_dbEscape($tmpvar['trackid'])."' LIMIT 1");
+		if (hesk_dbNumRows($res))
+		{
+			$ticket = hesk_dbFetchAssoc($res);
+
+	        // Do email addresses match?
+	        if ( strpos( strtolower($ticket['email']), strtolower($tmpvar['email']) ) === false )
+	        {
+	        	$tmpvar['trackid'] = '';
+	        }
+
+	        // Is this ticket locked? Force create a new one if it is
+	        if ($ticket['locked'])
+	        {
+	        	$tmpvar['trackid'] = '';
+	        }
+	    }
+	    else
+	    {
+	    	$tmpvar['trackid'] = '';
+	    }
+	}
+
+	// If tracking ID is empty, generate a new one
+	if ( empty($tmpvar['trackid']) )
+	{
+		$tmpvar['trackid'] = hesk_createID();
+	    $is_reply = 0;
+	}
+	else
+	{
+		$is_reply = 1;
+	}
+
+	// Process attachments
+    $tmpvar['attachmment_notices'] = '';
+	$tmpvar['attachments'] = '';
+	$num = 0;
+	if ($hesk_settings['attachments']['use'] && isset($results['attachments'][0]))
+	{
+	    foreach ($results['attachments'] as $k => $v)
+	    {
+
+			// Clean attachment names
+			$myatt['real_name'] = hesk_cleanFileName($v['orig_name']);
+
+	    	// Check number of attachments, delete any over max number
+	        if ($num >= $hesk_settings['attachments']['max_number'])
+	        {
+            	$tmpvar['attachmment_notices'] .= sprintf($hesklang['attnum'], $myatt['real_name']) . "\n";
+	            continue;
+	        }
+
+	        // Check file extension
+			$ext = strtolower(strrchr($myatt['real_name'], "."));
+			if (!in_array($ext,$hesk_settings['attachments']['allowed_types']))
+			{
+            	$tmpvar['attachmment_notices'] .= sprintf($hesklang['atttyp'], $myatt['real_name']) . "\n";
+				continue;
+			}
+
+	        // Check file size
+	        $myatt['size'] = $v['size'];
+			if ($myatt['size'] > ($hesk_settings['attachments']['max_size']))
+			{
+            	$tmpvar['attachmment_notices'] .= sprintf($hesklang['attsiz'], $myatt['real_name']) . "\n";
+				continue;
+			}
+
+			// Generate a random file name
+			$useChars='AEUYBDGHJLMNPQRSTVWXZ123456789';
+			$tmp = $useChars[mt_rand(0,29)];
+			for($j=1;$j<10;$j++)
+			{
+			    $tmp .= $useChars[mt_rand(0,29)];
+			}
+		    $myatt['saved_name'] = substr($tmpvar['trackid'] . '_' . md5($tmp . $myatt['real_name']), 0, 200) . $ext;
+
+	        // Rename the temporary file
+	        rename($v['stored_name'],HESK_PATH.$hesk_settings['attach_dir'].'/'.$myatt['saved_name']);
+
+	        // Insert into database
+	        hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` (`ticket_id`,`saved_name`,`real_name`,`size`) VALUES ('".hesk_dbEscape($tmpvar['trackid'])."','".hesk_dbEscape($myatt['saved_name'])."','".hesk_dbEscape($myatt['real_name'])."','".intval($myatt['size'])."')");
+	        $tmpvar['attachments'] .= hesk_dbInsertID() . '#' . $myatt['real_name'] .',';
+
+	        $num++;
+	    }
+
+        if (strlen($tmpvar['attachmment_notices']))
+        {
+        	$tmpvar['message'] .= "<br /><br />" . hesk_input($hesklang['attrem'],'','',1) . "<br />" . nl2br(hesk_input($tmpvar['attachmment_notices'],'','',1));
+        }
+	}
+
+	// Delete the temporary files
+	deleteAll($results['tempdir']);
+
+	// If this is a reply add a new reply
+	if ($is_reply)
+	{
+		// Set last replier name to customer name
+		$ticket['lastreplier'] = ($tmpvar['name'] == $hesklang['pde']) ? $tmpvar['email'] : $tmpvar['name'];;
+
+		// If staff hasn't replied yet, keep ticket status "New", otherwise set it to "Waiting reply from staff"
+		$ticket['status'] = $ticket['status'] ? 1 : 0;
+
+		// Update ticket as necessary
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `lastchange`=NOW(),`status`='{$ticket['status']}',`replies`=`replies`+1,`lastreplier`='0' WHERE `id`='".intval($ticket['id'])."'");
+
+		// If customer replied, we assume staff replies have been read (no way to be sure if ticket.php hasn't been opened)
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` SET `read` = '1' WHERE `replyto` = '".intval($ticket['id'])."' AND `staffid` != '0' ");
+
+		// Insert reply into database
+		hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` (`replyto`,`name`,`message`,`dt`,`attachments`) VALUES ('".intval($ticket['id'])."','".hesk_dbEscape($ticket['lastreplier'])."','".hesk_dbEscape($tmpvar['message'])."',NOW(),'".hesk_dbEscape($tmpvar['attachments'])."')");
+
+		// --> Prepare reply message
+
+		// 1. Generate the array with ticket info that can be used in emails
+		$info = array(
+		'email'			=> $ticket['email'],
+		'category'		=> $ticket['category'],
+		'priority'		=> $ticket['priority'],
+		'owner'			=> $ticket['owner'],
+		'trackid'		=> $ticket['trackid'],
+		'status'		=> $ticket['status'],
+		'name'			=> $ticket['name'],
+		'lastreplier'	=> $ticket['lastreplier'],
+		'subject'		=> $ticket['subject'],
+		'message'		=> stripslashes($tmpvar['message']),
+		'attachments'	=> $tmpvar['attachments'],
+		'dt'			=> hesk_date($ticket['dt'], true),
+		'lastchange'	=> hesk_date($ticket['lastchange'], true),
+        'id'			=> $ticket['id'],
+		);
+
+		// 2. Add custom fields to the array
+		foreach ($hesk_settings['custom_fields'] as $k => $v)
+		{
+			$info[$k] = $v['use'] ? $ticket[$k] : '';
+		}
+
+		// 3. Make sure all values are properly formatted for email
+		$ticket = hesk_ticketToPlain($info, 1, 0);
+
+		// --> Process custom fields before sending
+		foreach ($hesk_settings['custom_fields'] as $k => $v)
+		{
+			$ticket[$k] = $v['use'] ? hesk_msgToPlain($ticket[$k], 1) : '';
+		}
+
+		// --> If ticket is assigned just notify the owner
+		if ($ticket['owner'])
+		{
+			hesk_notifyAssignedStaff(false, 'new_reply_by_customer', 'notify_reply_my');
+		}
+		// --> No owner assigned, find and notify appropriate staff
+		else
+		{
+			hesk_notifyStaff('new_reply_by_customer',"`notify_reply_unassigned`='1'");
+		}
+
+		return $ticket['trackid'];
+
+	} // END REPLY
+
+	// Not a reply, but a new ticket. Add it to the database
+	$tmpvar['category'] 	= $set_category;
+	$tmpvar['priority'] 	= $set_priority < 0 ? hesk_getCategoryPriority($tmpvar['category']) : $set_priority;
+
+	// Auto assign tickets if aplicable
+	$tmpvar['owner']   = 0;
+
+    // What protocol did we use to submit the ticket?
+    switch ($protocol)
+    {
+        // POP3 fetching
+        case 1:
+            $tmpvar['history'] = sprintf($hesklang['thist16'], hesk_date());
+            $tmpvar['openedby'] = -2;
+            break;
+
+        // IMAP fetching
+        case 2:
+            $tmpvar['history'] = sprintf($hesklang['thist17'], hesk_date());
+            $tmpvar['openedby'] = -3;
+            break;
+
+        // Email piping
+        default:
+            $tmpvar['history'] = sprintf($hesklang['thist11'], hesk_date());
+            $tmpvar['openedby'] = -1;
+    }
+
+	$autoassign_owner = hesk_autoAssignTicket($tmpvar['category']);
+
+	#print_r($autoassign_owner);
+
+	if ($autoassign_owner)
+	{
+		$tmpvar['owner'] = $autoassign_owner['id'];
+	    $tmpvar['history'] .= sprintf($hesklang['thist10'],hesk_date(),$autoassign_owner['name'].' ('.$autoassign_owner['user'].')');
+        $tmpvar['assignedby'] = -1;
+	}
+
+	// Custom fields will be empty as there is no reliable way of detecting them
+	foreach ($hesk_settings['custom_fields'] as $k=>$v)
+	{
+		$tmpvar[$k] = '';
+	}
+
+	// Insert ticket to database
+	$ticket = hesk_newTicket($tmpvar);
+
+	// Notify the customer
+	if ($hesk_settings['notify_new'])
+	{
+		$possible_SPAM = false;
+
+		// Do we need to check subject for SPAM tags?
+		if ($hesk_settings['notify_skip_spam'])
+		{
+			foreach ($hesk_settings['notify_spam_tags'] as $tag)
+			{
+				if ( strpos($tmpvar['subject'], $tag) !== false )
+				{
+					$possible_SPAM = true;
+					break;
+				}
+			}
+		}
+
+		// SPAM tags not found or not checked, send email
+		if ($possible_SPAM === false)
+		{
+			hesk_notifyCustomer();
+		}
+	}
+
+	// Need to notify staff?
+	// --> From autoassign?
+	if ($tmpvar['owner'] && $autoassign_owner['notify_assigned'])
+	{
+		hesk_notifyAssignedStaff($autoassign_owner, 'ticket_assigned_to_you');
+	}
+	// --> No autoassign, find and notify appropriate staff
+	elseif ( ! $tmpvar['owner'] )
+	{
+		hesk_notifyStaff('new_ticket_staff', " `notify_new_unassigned` = '1' ");
+	}
+
+    return $ticket['trackid'];
+} // END hesk_email2ticket()
+
+
+function hesk_encodeUTF8($in, $encoding)
+{
+	$encoding = strtoupper($encoding);
+
+	switch($encoding)
+	{
+		case 'UTF-8':
+			return $in;
+            break;
+		case 'ISO-8859-1':
+			return utf8_encode($in);
+			break;
+		default:
+			return function_exists('iconv') ? iconv($encoding, 'UTF-8', $in) : utf8_encode($in);
+			break;
+	}
+} // END hesk_encodeUTF8()
+
+
+function hesk_stripQuotedText($message)
+{
+	global $hesk_settings, $hesklang;
+
+	// Stripping quoted text disabled?
+	if ( ! $hesk_settings['strip_quoted'])
+	{
+		return $message;
+	}
+
+	// Loop through available languages and ty to find the tag
+	foreach ($hesk_settings['languages'] as $language => $settings)
+	{
+		if ( ($found = strpos($message, $settings['hr']) ) !== false )
+		{
+			// "Reply above this line" tag found, strip quoted reply
+			$message  = hesk_mb_substr($message, 0, $found);
+            $message .= "\n" . $hesklang['qrr'];
+
+            // Set language to the detected language
+            hesk_setLanguage($language);
+			break;
+		}
+	}
+
+	return $message;
+} // END hesk_stripQuotedText()
+
+
+function hesk_isReturnedEmail($tmpvar)
+{
+	// Check noreply email addresses
+	if ( preg_match('/not?[\-_\.]?reply@/i', $tmpvar['email']) )
+	{
+		return true;
+	}
+
+	// Check mailer daemon email addresses
+	if ( preg_match('/mail(er)?[\-_\.]?daemon@/i', $tmpvar['email']) )
+	{
+		return true;
+	}
+
+	// Check autoreply subjects
+	if ( preg_match('/^[\[\(]?Auto(mat(ic|ed))?[ \-]?reply/i', $tmpvar['subject']) )
+	{
+		return true;
+	}
+
+	// Check out of office subjects
+	if ( preg_match('/^Out of Office/i', $tmpvar['subject']) )
+	{
+		return true;
+	}
+
+	// Check delivery failed email subjects
+	if (
+	preg_match('/DELIVERY FAILURE/i', $tmpvar['subject']) ||
+	preg_match('/Undelivered Mail Returned to Sender/i', $tmpvar['subject']) ||
+	preg_match('/Delivery Status Notification \(Failure\)/i', $tmpvar['subject']) ||
+	preg_match('/Returned mail\: see transcript for details/i', $tmpvar['subject'])
+	)
+	{
+		return true;
+	}
+
+	// Check Mail Delivery sender name
+	if ( preg_match('/Mail[ \-_]?Delivery/i', $tmpvar['name']) )
+	{
+		return true;
+	}
+
+	// Check Delivery failed message
+	if ( preg_match('/postmaster@/i', $tmpvar['email']) && preg_match('/Delivery has failed to these recipients/i', $tmpvar['message']) )
+	{
+		return true;
+	}
+
+	// No pattern detected, seems like this is not a returned email
+	return false;
+
+} // END hesk_isReturnedEmail()
+
+
+function hesk_isEmailLoop($email, $message_hash)
+{
+	global $hesk_settings, $hesklang, $hesk_db_link;
+
+	// If $hesk_settings['loop_hits'] is set to 0 this function is disabled
+    if ( ! $hesk_settings['loop_hits'])
+    {
+    	return false;
+    }
+
+	// Escape wildcards in email
+	$email_like = hesk_dbEscape(hesk_dbLike($email));
+
+	// Delete expired DB entries
+	hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."pipe_loops` WHERE `dt` < (NOW() - INTERVAL ".intval($hesk_settings['loop_time'])." SECOND) ");
+
+	// Check current entry
+	$res = hesk_dbQuery("SELECT `hits`, `message_hash` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."pipe_loops` WHERE `email` LIKE '{$email_like}' LIMIT 1");
+
+	// Any active entry*
+	if (hesk_dbNumRows($res))
+	{
+		list($num, $md5) = hesk_dbFetchRow($res);
+
+		$num++;
+
+		// Number of emails in a time period reached?
+		if ($num >= $hesk_settings['loop_hits'])
+		{
+			return true;
+		}
+
+        // Message exactly the same as in previous email?
+        if ($message_hash == $md5)
+        {
+        	return true;
+        }
+
+		// Update DB entry
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."pipe_loops` SET `hits` = `hits` + 1, `message_hash` = '".hesk_dbEscape($message_hash)."' WHERE `email` LIKE '{$email_like}'");
+	}
+	else
+	{
+		// First instance, insert a new database row
+		hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."pipe_loops` (`email`, `message_hash`) VALUES ('".hesk_dbEscape($email)."', '".hesk_dbEscape($message_hash)."')");
+	}
+
+	// No loop rule trigered
+    return false;
+
+} // END hesk_isEmailLoop()
+
+
+function hesk_cleanExit()
+{
+	global $results;
+
+	// Delete the temporary files
+	deleteAll($results['tempdir']);
+
+	// Return NULL
+	return NULL;
+} // END hesk_cleanExit()
diff --git a/hesk/inc/posting_functions.inc.php b/hesk/inc/posting_functions.inc.php
new file mode 100644
index 0000000..23c3138
--- /dev/null
+++ b/hesk/inc/posting_functions.inc.php
@@ -0,0 +1,508 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');} 
+
+/*** FUNCTIONS ***/
+
+function hesk_newTicket($ticket)
+{
+	global $hesk_settings, $hesklang, $hesk_db_link;
+
+    // Generate a subject if necessary
+    if (hesk_mb_strlen($ticket['subject']) < 1)
+    {
+        $ticket['subject'] = sprintf($hesklang['default_subject'], $ticket['name']);
+    }
+
+	// If language is not set or default, set it to NULL
+    $language = ( ! $hesk_settings['can_sel_lang'] || $hesklang['LANGUAGE'] == HESK_DEFAULT_LANGUAGE ) ? "NULL" : "'" . hesk_dbEscape($hesklang['LANGUAGE']) . "'";
+
+	// Prepare SQL for custom fields
+	$custom_where = '';
+	$custom_what  = '';
+
+	for ($i=1; $i<=50; $i++)
+	{
+		$custom_where .= ", `custom{$i}`";
+		$custom_what  .= ", '" . (isset($ticket['custom'.$i]) ? hesk_dbEscape($ticket['custom'.$i]) : '') . "'";
+	}
+
+    // Need to insert "addigned by" value?
+    if (isset($ticket['assignedby']))
+    {
+        $ab_where = ', `assignedby` ';
+        $ab_what  = ', ' . intval($ticket['assignedby']);
+    }
+    else
+    {
+        $ab_where = '';
+        $ab_what  = '';
+    }
+
+	// Insert ticket into database
+	hesk_dbQuery("
+	INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets`
+	(
+		`trackid`,
+		`name`,
+		`email`,
+		`category`,
+		`priority`,
+		`subject`,
+		`message`,
+		`dt`,
+		`lastchange`,
+		`articles`,
+		`ip`,
+		`language`,
+		`openedby`,
+		`owner`,
+		`attachments`,
+		`merged`,
+		`history`
+		{$custom_where}
+        {$ab_where}
+	)
+	VALUES
+	(
+		'".hesk_dbEscape($ticket['trackid'])."',
+		'".hesk_dbEscape( hesk_mb_substr($ticket['name'], 0, 255) )."',
+		'".hesk_dbEscape( hesk_mb_substr($ticket['email'], 0, 1000) )."',
+		'".intval($ticket['category'])."',
+		'".intval($ticket['priority'])."',
+		'".hesk_dbEscape( hesk_mb_substr($ticket['subject'], 0, 255) )."',
+		'".hesk_dbEscape($ticket['message'])."',
+		NOW(),
+		NOW(),
+		".( isset($ticket['articles']) ? "'{$ticket['articles']}'" : 'NULL' ).",
+		'".hesk_dbEscape(hesk_getClientIP())."',
+		$language,
+		'".( isset($ticket['openedby']) ? intval($ticket['openedby']) : 0 )."',
+		'".intval($ticket['owner'])."',
+		'".hesk_dbEscape($ticket['attachments'])."',
+		'',
+		'".hesk_dbEscape($ticket['history'])."'
+		{$custom_what}
+        {$ab_what}
+	)
+	");
+
+	// Generate the array with ticket info that can be used in emails
+	$info = array(
+	'email'			=> $ticket['email'],
+	'category'		=> $ticket['category'],
+	'priority'		=> $ticket['priority'],
+	'owner'			=> $ticket['owner'],
+	'trackid'		=> $ticket['trackid'],
+	'status'		=> 0,
+	'name'			=> $ticket['name'],
+	'last_reply_by'	=> $ticket['name'],
+	'subject'		=> $ticket['subject'],
+	'message'		=> $ticket['message'],
+	'attachments'	=> $ticket['attachments'],
+	'dt'			=> hesk_date(),
+	'lastchange'	=> hesk_date(),
+	'id'			=> hesk_dbInsertID(),
+    'time_worked'   => '00:00:00',
+	);
+
+	// Add custom fields to the array
+	foreach ($hesk_settings['custom_fields'] as $k => $v)
+	{
+		$info[$k] = $v['use'] ? $ticket[$k] : '';
+	}
+
+    return hesk_ticketToPlain($info, 1);
+
+} // END hesk_newTicket()
+
+
+function hesk_cleanFileName($filename)
+{
+	$parts = pathinfo($filename);
+
+	if ( isset($parts['filename']) )
+	{
+		$filename = $parts['filename'];
+	}
+	// PHP < 5.2 needs special care
+	elseif ( version_compare(PHP_VERSION, '5.2','<') )
+	{
+		$filename = rtrim( str_ireplace($parts['extension'], '', $filename), '.');
+	}
+	else
+	{
+		$filename = '';
+	}
+
+	$filename = str_replace( array( '%20', '+' ), '-', $filename );
+	$filename = preg_replace('/[\s-]+/', '-', $filename);
+	$filename = remove_accents($filename);
+	$filename = preg_replace('/[^A-Za-z0-9\.\-_]/','', $filename);
+	$filename = trim($filename, '-_');
+
+	if ( strlen($filename) < 1 || strpos($filename, '.') === 0 )
+	{
+		$filename = mt_rand(10000,99999) . $filename;
+	}
+
+	return $filename . '.' . $parts['extension'];
+} // END hesk_cleanFileName()
+
+
+function hesk_getCategoryPriority($id)
+{
+	global $hesk_settings, $hesklang, $hesk_db_link;
+
+	$priority = 3;
+
+	// Does the category have a different default priority?
+	$res = hesk_dbQuery("SELECT `priority` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `id`=" . intval($id) . " LIMIT 1");
+	if ( hesk_dbNumRows($res) == 1 )
+	{
+		$priority = hesk_dbResult($res);
+	}
+
+	return $priority;
+
+} // END hesk_getCategoryPriority()
+
+
+function hesk_verifyCategory($any_type=0)
+{
+	global $hesk_settings, $hesklang, $hesk_db_link, $hesk_error_buffer, $tmpvar;
+
+	// Verify just by public or any category type?
+	$type = $any_type ? " 1 " : " `type`='0' ";
+
+	// Does the category exist?
+	$res = hesk_dbQuery("SELECT `name`, `autoassign` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `id`='" . $tmpvar['category'] . "' AND {$type} LIMIT 1");
+	if ( hesk_dbNumRows($res) == 1 )
+	{
+		$hesk_settings['category_data'][$tmpvar['category']] = hesk_dbFetchAssoc($res);
+		return true;
+	}
+
+	// OK, something wrong with the category. Get a list of categories to check few things
+	$res = hesk_dbQuery("SELECT `id`, `name`, `autoassign` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE {$type} ORDER BY `id` ASC");
+	$num = hesk_dbNumRows($res);
+
+	// If more than 1 choice is available, let the user choose
+	if ($num > 1)
+	{
+		$hesk_error_buffer['category'] = $hesklang['sel_app_cat'];
+		return false;
+	}
+
+	// Exactly one category is available, use it
+	elseif ($num == 1)
+	{
+		$tmp = hesk_dbFetchAssoc($res);
+		$tmpvar['category'] = $tmp['id'];
+		$hesk_settings['category_data'][$tmpvar['category']] = $tmp;
+		return true;
+	}
+
+	// No category is available, use the first one we find (should be ID 1)
+	else
+	{
+		$res = hesk_dbQuery("SELECT `id`, `name`, `autoassign` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` ORDER BY `id` ASC LIMIT 1");
+
+		if ( hesk_dbNumRows($res) == 1 )
+		{
+			$tmp = hesk_dbFetchAssoc($res);
+			$tmpvar['category'] = $tmp['id'];
+			$hesk_settings['category_data'][$tmpvar['category']] = $tmp;
+		}
+		else
+		{
+			// What the ...? No categories exist??? You know what, just error out...
+			hesk_error($hesklang['int_error'] . ': ' . $hesklang['cat_not_found']);
+		}
+	}
+
+} // END hesk_verifyCategory()
+
+
+// The following code has been borrowed from Wordpress
+// Credits: http://wordpress.org
+function remove_accents($string) {
+	if ( !preg_match('/[\x80-\xff]/', $string) )
+		return $string;
+
+	if (seems_utf8($string)) {
+		$chars = array(
+		// Decompositions for Latin-1 Supplement
+		chr(194).chr(170) => 'a', chr(194).chr(186) => 'o',
+		chr(195).chr(128) => 'A', chr(195).chr(129) => 'A',
+		chr(195).chr(130) => 'A', chr(195).chr(131) => 'A',
+		chr(195).chr(132) => 'A', chr(195).chr(133) => 'A',
+		chr(195).chr(134) => 'AE',chr(195).chr(135) => 'C',
+		chr(195).chr(136) => 'E', chr(195).chr(137) => 'E',
+		chr(195).chr(138) => 'E', chr(195).chr(139) => 'E',
+		chr(195).chr(140) => 'I', chr(195).chr(141) => 'I',
+		chr(195).chr(142) => 'I', chr(195).chr(143) => 'I',
+		chr(195).chr(144) => 'D', chr(195).chr(145) => 'N',
+		chr(195).chr(146) => 'O', chr(195).chr(147) => 'O',
+		chr(195).chr(148) => 'O', chr(195).chr(149) => 'O',
+		chr(195).chr(150) => 'O', chr(195).chr(153) => 'U',
+		chr(195).chr(154) => 'U', chr(195).chr(155) => 'U',
+		chr(195).chr(156) => 'U', chr(195).chr(157) => 'Y',
+		chr(195).chr(158) => 'TH',chr(195).chr(159) => 's',
+		chr(195).chr(160) => 'a', chr(195).chr(161) => 'a',
+		chr(195).chr(162) => 'a', chr(195).chr(163) => 'a',
+		chr(195).chr(164) => 'a', chr(195).chr(165) => 'a',
+		chr(195).chr(166) => 'ae',chr(195).chr(167) => 'c',
+		chr(195).chr(168) => 'e', chr(195).chr(169) => 'e',
+		chr(195).chr(170) => 'e', chr(195).chr(171) => 'e',
+		chr(195).chr(172) => 'i', chr(195).chr(173) => 'i',
+		chr(195).chr(174) => 'i', chr(195).chr(175) => 'i',
+		chr(195).chr(176) => 'd', chr(195).chr(177) => 'n',
+		chr(195).chr(178) => 'o', chr(195).chr(179) => 'o',
+		chr(195).chr(180) => 'o', chr(195).chr(181) => 'o',
+		chr(195).chr(182) => 'o', chr(195).chr(184) => 'o',
+		chr(195).chr(185) => 'u', chr(195).chr(186) => 'u',
+		chr(195).chr(187) => 'u', chr(195).chr(188) => 'u',
+		chr(195).chr(189) => 'y', chr(195).chr(190) => 'th',
+		chr(195).chr(191) => 'y', chr(195).chr(152) => 'O',
+		// Decompositions for Latin Extended-A
+		chr(196).chr(128) => 'A', chr(196).chr(129) => 'a',
+		chr(196).chr(130) => 'A', chr(196).chr(131) => 'a',
+		chr(196).chr(132) => 'A', chr(196).chr(133) => 'a',
+		chr(196).chr(134) => 'C', chr(196).chr(135) => 'c',
+		chr(196).chr(136) => 'C', chr(196).chr(137) => 'c',
+		chr(196).chr(138) => 'C', chr(196).chr(139) => 'c',
+		chr(196).chr(140) => 'C', chr(196).chr(141) => 'c',
+		chr(196).chr(142) => 'D', chr(196).chr(143) => 'd',
+		chr(196).chr(144) => 'D', chr(196).chr(145) => 'd',
+		chr(196).chr(146) => 'E', chr(196).chr(147) => 'e',
+		chr(196).chr(148) => 'E', chr(196).chr(149) => 'e',
+		chr(196).chr(150) => 'E', chr(196).chr(151) => 'e',
+		chr(196).chr(152) => 'E', chr(196).chr(153) => 'e',
+		chr(196).chr(154) => 'E', chr(196).chr(155) => 'e',
+		chr(196).chr(156) => 'G', chr(196).chr(157) => 'g',
+		chr(196).chr(158) => 'G', chr(196).chr(159) => 'g',
+		chr(196).chr(160) => 'G', chr(196).chr(161) => 'g',
+		chr(196).chr(162) => 'G', chr(196).chr(163) => 'g',
+		chr(196).chr(164) => 'H', chr(196).chr(165) => 'h',
+		chr(196).chr(166) => 'H', chr(196).chr(167) => 'h',
+		chr(196).chr(168) => 'I', chr(196).chr(169) => 'i',
+		chr(196).chr(170) => 'I', chr(196).chr(171) => 'i',
+		chr(196).chr(172) => 'I', chr(196).chr(173) => 'i',
+		chr(196).chr(174) => 'I', chr(196).chr(175) => 'i',
+		chr(196).chr(176) => 'I', chr(196).chr(177) => 'i',
+		chr(196).chr(178) => 'IJ',chr(196).chr(179) => 'ij',
+		chr(196).chr(180) => 'J', chr(196).chr(181) => 'j',
+		chr(196).chr(182) => 'K', chr(196).chr(183) => 'k',
+		chr(196).chr(184) => 'k', chr(196).chr(185) => 'L',
+		chr(196).chr(186) => 'l', chr(196).chr(187) => 'L',
+		chr(196).chr(188) => 'l', chr(196).chr(189) => 'L',
+		chr(196).chr(190) => 'l', chr(196).chr(191) => 'L',
+		chr(197).chr(128) => 'l', chr(197).chr(129) => 'L',
+		chr(197).chr(130) => 'l', chr(197).chr(131) => 'N',
+		chr(197).chr(132) => 'n', chr(197).chr(133) => 'N',
+		chr(197).chr(134) => 'n', chr(197).chr(135) => 'N',
+		chr(197).chr(136) => 'n', chr(197).chr(137) => 'N',
+		chr(197).chr(138) => 'n', chr(197).chr(139) => 'N',
+		chr(197).chr(140) => 'O', chr(197).chr(141) => 'o',
+		chr(197).chr(142) => 'O', chr(197).chr(143) => 'o',
+		chr(197).chr(144) => 'O', chr(197).chr(145) => 'o',
+		chr(197).chr(146) => 'OE',chr(197).chr(147) => 'oe',
+		chr(197).chr(148) => 'R',chr(197).chr(149) => 'r',
+		chr(197).chr(150) => 'R',chr(197).chr(151) => 'r',
+		chr(197).chr(152) => 'R',chr(197).chr(153) => 'r',
+		chr(197).chr(154) => 'S',chr(197).chr(155) => 's',
+		chr(197).chr(156) => 'S',chr(197).chr(157) => 's',
+		chr(197).chr(158) => 'S',chr(197).chr(159) => 's',
+		chr(197).chr(160) => 'S', chr(197).chr(161) => 's',
+		chr(197).chr(162) => 'T', chr(197).chr(163) => 't',
+		chr(197).chr(164) => 'T', chr(197).chr(165) => 't',
+		chr(197).chr(166) => 'T', chr(197).chr(167) => 't',
+		chr(197).chr(168) => 'U', chr(197).chr(169) => 'u',
+		chr(197).chr(170) => 'U', chr(197).chr(171) => 'u',
+		chr(197).chr(172) => 'U', chr(197).chr(173) => 'u',
+		chr(197).chr(174) => 'U', chr(197).chr(175) => 'u',
+		chr(197).chr(176) => 'U', chr(197).chr(177) => 'u',
+		chr(197).chr(178) => 'U', chr(197).chr(179) => 'u',
+		chr(197).chr(180) => 'W', chr(197).chr(181) => 'w',
+		chr(197).chr(182) => 'Y', chr(197).chr(183) => 'y',
+		chr(197).chr(184) => 'Y', chr(197).chr(185) => 'Z',
+		chr(197).chr(186) => 'z', chr(197).chr(187) => 'Z',
+		chr(197).chr(188) => 'z', chr(197).chr(189) => 'Z',
+		chr(197).chr(190) => 'z', chr(197).chr(191) => 's',
+		// Decompositions for Latin Extended-B
+		chr(200).chr(152) => 'S', chr(200).chr(153) => 's',
+		chr(200).chr(154) => 'T', chr(200).chr(155) => 't',
+		// Euro Sign
+		chr(226).chr(130).chr(172) => 'E',
+		// GBP (Pound) Sign
+		chr(194).chr(163) => '',
+		// Vowels with diacritic (Vietnamese)
+		// unmarked
+		chr(198).chr(160) => 'O', chr(198).chr(161) => 'o',
+		chr(198).chr(175) => 'U', chr(198).chr(176) => 'u',
+		// grave accent
+		chr(225).chr(186).chr(166) => 'A', chr(225).chr(186).chr(167) => 'a',
+		chr(225).chr(186).chr(176) => 'A', chr(225).chr(186).chr(177) => 'a',
+		chr(225).chr(187).chr(128) => 'E', chr(225).chr(187).chr(129) => 'e',
+		chr(225).chr(187).chr(146) => 'O', chr(225).chr(187).chr(147) => 'o',
+		chr(225).chr(187).chr(156) => 'O', chr(225).chr(187).chr(157) => 'o',
+		chr(225).chr(187).chr(170) => 'U', chr(225).chr(187).chr(171) => 'u',
+		chr(225).chr(187).chr(178) => 'Y', chr(225).chr(187).chr(179) => 'y',
+		// hook
+		chr(225).chr(186).chr(162) => 'A', chr(225).chr(186).chr(163) => 'a',
+		chr(225).chr(186).chr(168) => 'A', chr(225).chr(186).chr(169) => 'a',
+		chr(225).chr(186).chr(178) => 'A', chr(225).chr(186).chr(179) => 'a',
+		chr(225).chr(186).chr(186) => 'E', chr(225).chr(186).chr(187) => 'e',
+		chr(225).chr(187).chr(130) => 'E', chr(225).chr(187).chr(131) => 'e',
+		chr(225).chr(187).chr(136) => 'I', chr(225).chr(187).chr(137) => 'i',
+		chr(225).chr(187).chr(142) => 'O', chr(225).chr(187).chr(143) => 'o',
+		chr(225).chr(187).chr(148) => 'O', chr(225).chr(187).chr(149) => 'o',
+		chr(225).chr(187).chr(158) => 'O', chr(225).chr(187).chr(159) => 'o',
+		chr(225).chr(187).chr(166) => 'U', chr(225).chr(187).chr(167) => 'u',
+		chr(225).chr(187).chr(172) => 'U', chr(225).chr(187).chr(173) => 'u',
+		chr(225).chr(187).chr(182) => 'Y', chr(225).chr(187).chr(183) => 'y',
+		// tilde
+		chr(225).chr(186).chr(170) => 'A', chr(225).chr(186).chr(171) => 'a',
+		chr(225).chr(186).chr(180) => 'A', chr(225).chr(186).chr(181) => 'a',
+		chr(225).chr(186).chr(188) => 'E', chr(225).chr(186).chr(189) => 'e',
+		chr(225).chr(187).chr(132) => 'E', chr(225).chr(187).chr(133) => 'e',
+		chr(225).chr(187).chr(150) => 'O', chr(225).chr(187).chr(151) => 'o',
+		chr(225).chr(187).chr(160) => 'O', chr(225).chr(187).chr(161) => 'o',
+		chr(225).chr(187).chr(174) => 'U', chr(225).chr(187).chr(175) => 'u',
+		chr(225).chr(187).chr(184) => 'Y', chr(225).chr(187).chr(185) => 'y',
+		// acute accent
+		chr(225).chr(186).chr(164) => 'A', chr(225).chr(186).chr(165) => 'a',
+		chr(225).chr(186).chr(174) => 'A', chr(225).chr(186).chr(175) => 'a',
+		chr(225).chr(186).chr(190) => 'E', chr(225).chr(186).chr(191) => 'e',
+		chr(225).chr(187).chr(144) => 'O', chr(225).chr(187).chr(145) => 'o',
+		chr(225).chr(187).chr(154) => 'O', chr(225).chr(187).chr(155) => 'o',
+		chr(225).chr(187).chr(168) => 'U', chr(225).chr(187).chr(169) => 'u',
+		// dot below
+		chr(225).chr(186).chr(160) => 'A', chr(225).chr(186).chr(161) => 'a',
+		chr(225).chr(186).chr(172) => 'A', chr(225).chr(186).chr(173) => 'a',
+		chr(225).chr(186).chr(182) => 'A', chr(225).chr(186).chr(183) => 'a',
+		chr(225).chr(186).chr(184) => 'E', chr(225).chr(186).chr(185) => 'e',
+		chr(225).chr(187).chr(134) => 'E', chr(225).chr(187).chr(135) => 'e',
+		chr(225).chr(187).chr(138) => 'I', chr(225).chr(187).chr(139) => 'i',
+		chr(225).chr(187).chr(140) => 'O', chr(225).chr(187).chr(141) => 'o',
+		chr(225).chr(187).chr(152) => 'O', chr(225).chr(187).chr(153) => 'o',
+		chr(225).chr(187).chr(162) => 'O', chr(225).chr(187).chr(163) => 'o',
+		chr(225).chr(187).chr(164) => 'U', chr(225).chr(187).chr(165) => 'u',
+		chr(225).chr(187).chr(176) => 'U', chr(225).chr(187).chr(177) => 'u',
+		chr(225).chr(187).chr(180) => 'Y', chr(225).chr(187).chr(181) => 'y',
+		// Vowels with diacritic (Chinese, Hanyu Pinyin)
+		chr(201).chr(145) => 'a',
+		// macron
+		chr(199).chr(149) => 'U', chr(199).chr(150) => 'u',
+		// acute accent
+		chr(199).chr(151) => 'U', chr(199).chr(152) => 'u',
+		// caron
+		chr(199).chr(141) => 'A', chr(199).chr(142) => 'a',
+		chr(199).chr(143) => 'I', chr(199).chr(144) => 'i',
+		chr(199).chr(145) => 'O', chr(199).chr(146) => 'o',
+		chr(199).chr(147) => 'U', chr(199).chr(148) => 'u',
+		chr(199).chr(153) => 'U', chr(199).chr(154) => 'u',
+		// grave accent
+		chr(199).chr(155) => 'U', chr(199).chr(156) => 'u',
+		);
+
+		$string = strtr($string, $chars);
+	} else {
+		// Assume ISO-8859-1 if not UTF-8
+		$chars['in'] = chr(128).chr(131).chr(138).chr(142).chr(154).chr(158)
+			.chr(159).chr(162).chr(165).chr(181).chr(192).chr(193).chr(194)
+			.chr(195).chr(196).chr(197).chr(199).chr(200).chr(201).chr(202)
+			.chr(203).chr(204).chr(205).chr(206).chr(207).chr(209).chr(210)
+			.chr(211).chr(212).chr(213).chr(214).chr(216).chr(217).chr(218)
+			.chr(219).chr(220).chr(221).chr(224).chr(225).chr(226).chr(227)
+			.chr(228).chr(229).chr(231).chr(232).chr(233).chr(234).chr(235)
+			.chr(236).chr(237).chr(238).chr(239).chr(241).chr(242).chr(243)
+			.chr(244).chr(245).chr(246).chr(248).chr(249).chr(250).chr(251)
+			.chr(252).chr(253).chr(255);
+
+		$chars['out'] = "EfSZszYcYuAAAAAACEEEEIIIINOOOOOOUUUUYaaaaaaceeeeiiiinoooooouuuuyy";
+
+		$string = strtr($string, $chars['in'], $chars['out']);
+		$double_chars['in'] = array(chr(140), chr(156), chr(198), chr(208), chr(222), chr(223), chr(230), chr(240), chr(254));
+		$double_chars['out'] = array('OE', 'oe', 'AE', 'DH', 'TH', 'ss', 'ae', 'dh', 'th');
+		$string = str_replace($double_chars['in'], $double_chars['out'], $string);
+	}
+
+	return $string;
+}
+
+
+function seems_utf8($str) {
+	$length = strlen($str);
+	for ($i=0; $i < $length; $i++) {
+		$c = ord($str[$i]);
+		if ($c < 0x80) $n = 0; # 0bbbbbbb
+		elseif (($c & 0xE0) == 0xC0) $n=1; # 110bbbbb
+		elseif (($c & 0xF0) == 0xE0) $n=2; # 1110bbbb
+		elseif (($c & 0xF8) == 0xF0) $n=3; # 11110bbb
+		elseif (($c & 0xFC) == 0xF8) $n=4; # 111110bb
+		elseif (($c & 0xFE) == 0xFC) $n=5; # 1111110b
+		else return false; # Does not match any model
+		for ($j=0; $j<$n; $j++) { # n bytes matching 10bbbbbb follow ?
+			if ((++$i == $length) || ((ord($str[$i]) & 0xC0) != 0x80))
+				return false;
+		}
+	}
+	return true;
+}
+
+
+function utf8_uri_encode( $utf8_string, $length = 0 ) {
+	$unicode = '';
+	$values = array();
+	$num_octets = 1;
+	$unicode_length = 0;
+
+	$string_length = strlen( $utf8_string );
+	for ($i = 0; $i < $string_length; $i++ ) {
+
+		$value = ord( $utf8_string[ $i ] );
+
+		if ( $value < 128 ) {
+			if ( $length && ( $unicode_length >= $length ) )
+				break;
+			$unicode .= chr($value);
+			$unicode_length++;
+		} else {
+			if ( count( $values ) == 0 ) $num_octets = ( $value < 224 ) ? 2 : 3;
+
+			$values[] = $value;
+
+			if ( $length && ( $unicode_length + ($num_octets * 3) ) > $length )
+				break;
+			if ( count( $values ) == $num_octets ) {
+				if ($num_octets == 3) {
+					$unicode .= '%' . dechex($values[0]) . '%' . dechex($values[1]) . '%' . dechex($values[2]);
+					$unicode_length += 9;
+				} else {
+					$unicode .= '%' . dechex($values[0]) . '%' . dechex($values[1]);
+					$unicode_length += 6;
+				}
+
+				$values = array();
+				$num_octets = 1;
+			}
+		}
+	}
+
+	return $unicode;
+}
+
diff --git a/hesk/inc/prepare_ticket_export.inc.php b/hesk/inc/prepare_ticket_export.inc.php
new file mode 100644
index 0000000..213c307
--- /dev/null
+++ b/hesk/inc/prepare_ticket_export.inc.php
@@ -0,0 +1,87 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
+
+/* Acceptable $sort values and default asc(1)/desc(0) setting */
+$sort_possible = array(
+'trackid' 		=> 1,
+'lastchange' 	=> 0,
+'name' 			=> 1,
+'subject' 		=> 1,
+'status' 		=> 1,
+'lastreplier' 	=> 1,
+'priority' 		=> 1,
+'category' 		=> 1,
+'dt' 			=> 0,
+'id' 			=> 1,
+);
+
+// These values should have collate appended in SQL
+$sort_collation = array(
+'name',
+'subject',
+);
+
+// DATE
+$sql .= " AND DATE(`dt`) BETWEEN '" . hesk_dbEscape($date_from) . "' AND '" . hesk_dbEscape($date_to) . "' ";
+
+
+// Start the order by part of the SQL query
+$sql .= " ORDER BY ";
+
+/* Sort by which field? */
+if (isset($_GET['sort']) && ! is_array($_GET['sort']) && isset($sort_possible[$_GET['sort']]))
+{
+	$sort = hesk_input($_GET['sort']);
+
+    $sql .= ' `'.hesk_dbEscape($sort).'` ';
+
+    // Need to set MySQL collation?
+    if ( in_array($_GET['sort'], $sort_collation) )
+    {
+    	$sql .= " COLLATE '" . hesk_dbCollate() . "' ";
+    }
+}
+else
+{
+	/* Default sorting by ticket status */
+    $sql .= ' `id` ';
+    $sort = 'id';
+}
+
+/* Ascending or Descending? */
+if (isset($_GET['asc']) && intval($_GET['asc'])==0)
+{
+    $sql .= ' DESC ';
+    $asc = 0;
+    $asc_rev = 1;
+
+    $sort_possible[$sort] = 1;
+}
+else
+{
+    $sql .= ' ASC ';
+    $asc = 1;
+    $asc_rev = 0;
+    if (!isset($_GET['asc']))
+    {
+    	$is_default = 1;
+    }
+
+    $sort_possible[$sort] = 0;
+}
+
+# Uncomment for debugging purposes
+# echo "SQL: $sql<br>";
diff --git a/hesk/inc/prepare_ticket_search.inc.php b/hesk/inc/prepare_ticket_search.inc.php
new file mode 100644
index 0000000..b1e3ec7
--- /dev/null
+++ b/hesk/inc/prepare_ticket_search.inc.php
@@ -0,0 +1,260 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
+
+$tmp = intval( hesk_GET('limit') );
+$maxresults = ($tmp > 0) ? $tmp : $hesk_settings['max_listings'];
+
+$tmp = intval( hesk_GET('page', 1) );
+$page = ($tmp > 1) ? $tmp : 1;
+
+/* Acceptable $sort values and default asc(1)/desc(0) setting */
+$sort_possible = array();
+foreach (array_keys($hesk_settings['possible_ticket_list']) as $key)
+{
+	$sort_possible[$key] = 1;
+}
+$sort_possible['priority'] = 1;
+$sort_possible['dt'] = 0;
+$sort_possible['lastchange'] = 0;
+
+/* These values should have collate appended in SQL */
+$sort_collation = array(
+'name',
+'subject',
+'custom1',
+'custom2',
+'custom3',
+'custom4',
+'custom5',
+'custom6',
+'custom7',
+'custom8',
+'custom9',
+'custom10',
+'custom11',
+'custom12',
+'custom13',
+'custom14',
+'custom15',
+'custom16',
+'custom17',
+'custom18',
+'custom19',
+'custom20',
+'custom21',
+'custom22',
+'custom23',
+'custom24',
+'custom25',
+'custom26',
+'custom27',
+'custom28',
+'custom29',
+'custom30',
+'custom31',
+'custom32',
+'custom33',
+'custom34',
+'custom35',
+'custom36',
+'custom37',
+'custom38',
+'custom39',
+'custom40',
+'custom41',
+'custom42',
+'custom43',
+'custom44',
+'custom45',
+'custom46',
+'custom47',
+'custom48',
+'custom49',
+'custom50',
+);
+
+/* Acceptable $group values and default asc(1)/desc(0) setting */
+$group_possible = array(
+'owner' 		=> 1,
+'priority' 		=> 1,
+'category' 		=> 1,
+'custom1'		=> 1,
+'custom2'		=> 1,
+'custom3'		=> 1,
+'custom4'		=> 1,
+'custom5'		=> 1,
+'custom6'		=> 1,
+'custom7'		=> 1,
+'custom8'		=> 1,
+'custom9'		=> 1,
+'custom10'		=> 1,
+'custom11'		=> 1,
+'custom12'		=> 1,
+'custom13'		=> 1,
+'custom14'		=> 1,
+'custom15'		=> 1,
+'custom16'		=> 1,
+'custom17'		=> 1,
+'custom18'		=> 1,
+'custom19'		=> 1,
+'custom20'		=> 1,
+'custom21'		=> 1,
+'custom22'		=> 1,
+'custom23'		=> 1,
+'custom24'		=> 1,
+'custom25'		=> 1,
+'custom26'		=> 1,
+'custom27'		=> 1,
+'custom28'		=> 1,
+'custom29'		=> 1,
+'custom30'		=> 1,
+'custom31'		=> 1,
+'custom32'		=> 1,
+'custom33'		=> 1,
+'custom34'		=> 1,
+'custom35'		=> 1,
+'custom36'		=> 1,
+'custom37'		=> 1,
+'custom38'		=> 1,
+'custom39'		=> 1,
+'custom40'		=> 1,
+'custom41'		=> 1,
+'custom42'		=> 1,
+'custom43'		=> 1,
+'custom44'		=> 1,
+'custom45'		=> 1,
+'custom46'		=> 1,
+'custom47'		=> 1,
+'custom48'		=> 1,
+'custom49'		=> 1,
+'custom50'		=> 1,
+);
+
+/* Start the order by part of the SQL query */
+$sql .= " ORDER BY ";
+
+// Group parameter
+$group = hesk_GET('g');
+if ( ! isset($group_possible[$group]))
+{
+    $group = '';
+}
+
+// Sort parameter
+$sort = hesk_GET('sort', 'status');
+if ( ! isset($sort_possible[$sort]))
+{
+    $sort = 'status';
+}
+
+// Group tickets?
+if ($group != '')
+{
+    if ($group == 'priority' && $sort == 'priority')
+    {
+		// No need to group by priority if we are already sorting by priority
+    }
+    elseif ($group == 'owner')
+    {
+		// If group by owner place own tickets on top
+		$sql .= " CASE WHEN `owner` = '".intval($_SESSION['id'])."' THEN 1 ELSE 0 END DESC, `owner` ASC, ";
+    }
+    elseif ($group == 'category' && $sort == 'category')
+    {
+        // No need to group by category if we are already sorting by category
+    }
+    elseif ($group == 'category')
+    {
+        // Get list of categories
+        $hesk_settings['categories'] = array();
+        $res2 = hesk_dbQuery('SELECT `id`, `name` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'categories` WHERE ' . hesk_myCategories('id') . ' ORDER BY `cat_order` ASC');
+        while ($row=hesk_dbFetchAssoc($res2))
+        {
+            $hesk_settings['categories'][$row['id']] = $row['name'];
+        }
+
+        // Make sure categories are in correct order
+        $sql .= ' FIELD(`category`, ' . preg_replace('/[^0-9,]/', '', implode(',' , array_keys($hesk_settings['categories']))) . '), ';
+    }
+    else
+    {
+	    $sql .= ' `'.hesk_dbEscape($group).'` ';
+	    $sql .= $group_possible[$group] ? 'ASC, ' : 'DESC, ';
+    }
+}
+
+// Show critical tickets always on top? Default: yes
+$cot = hesk_GET('cot') == 1 ? 1 : 0;
+if (!$cot)
+{
+	$sql .= " CASE WHEN `priority` = '0' THEN 1 ELSE 0 END DESC , ";
+}
+
+// Prepare sorting
+if ($sort == 'category')
+{
+    // Get list of categories
+    $hesk_settings['categories'] = array();
+    $res2 = hesk_dbQuery('SELECT `id`, `name` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'categories` WHERE ' . hesk_myCategories('id') . ' ORDER BY `cat_order` ASC');
+    while ($row=hesk_dbFetchAssoc($res2))
+    {
+        $hesk_settings['categories'][$row['id']] = $row['name'];
+    }
+
+    // Make sure categories are in correct order
+    $sql .= ' FIELD(`category`, ' . preg_replace('/[^0-9,]/', '', implode(',' , array_keys($hesk_settings['categories']))) . ') ';
+}
+else
+{
+    $sql .= $sort == 'lastreplier' ? " CASE WHEN `lastreplier` = '0' THEN 0 ELSE 1 END DESC, COALESCE(`replierid`, NULLIF(`lastreplier`, '0'), `name`) " : ' `'.hesk_dbEscape($sort).'` ';
+
+    // Need to set MySQL collation?
+    if ( in_array($sort, $sort_collation) )
+    {
+    	$sql .= " COLLATE '" . hesk_dbCollate() . "' ";
+    }
+}
+
+/* Ascending or Descending? */
+if (isset($_GET['asc']) && intval($_GET['asc'])==0)
+{
+    $sql .= ' DESC ';
+    $asc = 0;
+    $asc_rev = 1;
+
+    $sort_possible[$sort] = 1;
+}
+else
+{
+    $sql .= ' ASC ';
+    $asc = 1;
+    $asc_rev = 0;
+    if (!isset($_GET['asc']))
+    {
+    	$is_default = 1;
+    }
+
+    $sort_possible[$sort] = 0;
+}
+
+/* In the end same results should always be sorted by priority */
+if ($sort != 'priority')
+{
+	$sql .= ' , `priority` ASC ';
+}
+
+# Uncomment for debugging purposes
+# echo "SQL: $sql<br>";
diff --git a/hesk/inc/print_group.inc.php b/hesk/inc/print_group.inc.php
new file mode 100644
index 0000000..b31b49a
--- /dev/null
+++ b/hesk/inc/print_group.inc.php
@@ -0,0 +1,122 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
+
+/* Group tickets into tables */
+if ($group == 'owner')
+{
+	if ($ticket['owner'] != $group_tmp)
+	{
+		$group_tmp = $ticket['owner'];
+
+		if ($is_table)
+		{
+			echo '</table></div>';
+		}
+
+		if ($space)
+		{
+			echo '&nbsp;<br />';
+		}
+
+		if (empty($group_tmp) || ! isset($admins[$group_tmp]))
+		{
+			echo '<p>'.$hesklang['gbou'].'</p>';
+			$space++;
+		}
+		else
+		{
+			if ($group_tmp == $_SESSION['id'])
+			{
+				echo '<p>'.$hesklang['gbom'].'</p>';
+				$space++;
+			}
+			else
+			{
+				echo '<p>'.sprintf($hesklang['gboo'],$admins[$group_tmp]).'</p>';
+				$space++;
+			}
+		}
+
+		hesk_print_list_head();
+		$is_table = 1;
+	}
+} // END if 'owner'
+
+elseif ($group == 'priority')
+{
+	switch ($ticket['priority'])
+	{
+		case 0:
+			$tmp = $hesklang['critical'];
+			break;
+		case 1:
+			$tmp = $hesklang['high'];
+			break;
+		case 2:
+			$tmp = $hesklang['medium'];
+			break;
+		default:
+			$tmp = $hesklang['low'];
+	}
+
+	if ($ticket['priority'] != $group_tmp)
+	{
+		$group_tmp = $ticket['priority'];
+
+		if ($is_table)
+		{
+			echo '</table></div>';
+		}
+
+		if ($space)
+		{
+			echo '&nbsp;<br />';
+		}
+
+		echo '<p>'.$hesklang['priority'].': <b>'.$tmp.'</b></p>';
+		$space++;
+
+		hesk_print_list_head();
+		$is_table = 1;
+	}
+} // END elseif 'priority'
+
+else
+{
+	if ($ticket['category'] != $group_tmp)
+	{
+		$group_tmp = $ticket['category'];
+
+		if ($is_table)
+		{
+			echo '</table></div>';
+		}
+
+		if ($space)
+		{
+			echo '&nbsp;<br />';
+		}
+
+
+        $tmp = isset($hesk_settings['categories'][$group_tmp]) ? $hesk_settings['categories'][$group_tmp] : '('.$hesklang['unknown'].')';
+
+		echo '<p>'.$hesklang['category'].': <b>'.$tmp.'</b></p>';
+		$space++;
+
+		hesk_print_list_head();
+		$is_table = 1;
+	}
+} // END else ('category')
diff --git a/hesk/inc/print_template.inc.php b/hesk/inc/print_template.inc.php
new file mode 100644
index 0000000..5639de1
--- /dev/null
+++ b/hesk/inc/print_template.inc.php
@@ -0,0 +1,100 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
+
+$formatted_tickets = array();
+foreach ($tickets as $ticket) {
+    // Ticket priority
+    switch ($ticket['priority'])
+    {
+        case 0:
+            $ticket['priority']='<b>'.$hesklang['critical'].'</b>';
+            break;
+        case 1:
+            $ticket['priority']='<b>'.$hesklang['high'].'</b>';
+            break;
+        case 2:
+            $ticket['priority']=$hesklang['medium'];
+            break;
+        default:
+            $ticket['priority']=$hesklang['low'];
+    }
+
+    // Set last replier name
+    if ($ticket['lastreplier'])
+    {
+        if (empty($ticket['repliername']))
+        {
+            $ticket['repliername'] = $hesklang['staff'];
+        }
+    }
+    else
+    {
+        $ticket['repliername'] = $ticket['name'];
+    }
+
+    // Other variables that need processing
+    $ticket['dt'] = hesk_date($ticket['dt'], true);
+    $ticket['lastchange'] = hesk_date($ticket['lastchange'], true);
+    $random=mt_rand(10000,99999);
+
+    $ticket['status'] = hesk_get_status_name($ticket['status']);
+
+    if ($ticket['owner'] && ! empty($_SESSION['id']) )
+    {
+        $ticket['owner'] = hesk_getOwnerName($ticket['owner']);
+    } else {
+        $ticket['owner'] = '';
+    }
+
+    // Custom fields
+    $custom_fields = array();
+    foreach ($hesk_settings['custom_fields'] as $k=>$v) {
+        if (($v['use'] == 1 || (!empty($_SESSION['id']) && $v['use'] == 2)) && hesk_is_custom_field_in_category($k, $ticket['category'])) {
+            if ($v['type'] == 'date') {
+                $ticket[$k] = hesk_custom_date_display_format($ticket[$k], $v['value']['date_format']);
+            }
+
+            $custom_fields[] = array(
+                'name' => $v['name:'],
+                'value' => hesk_unhortenUrl($ticket[$k])
+            );
+        }
+    }
+    $ticket['custom_fields'] = $custom_fields;
+
+    // Initial ticket message
+    if ($ticket['message'] != '')
+    {
+        $ticket['message'] = hesk_unhortenUrl($ticket['message']);
+    }
+
+    // Replies
+    $replies = array();
+    while ($reply = hesk_dbFetchAssoc($ticket['replies'])) {
+        $reply['dt'] = hesk_date($reply['dt'], true);
+        $reply['message'] = hesk_unhortenUrl($reply['message']);
+
+        $replies[] = $reply;
+    }
+    $ticket['replies'] = $replies;
+
+    $formatted_tickets[] = $ticket;
+}
+
+$hesk_settings['render_template'](TEMPLATE_PATH . 'print-ticket.php', array(
+    'tickets' => $formatted_tickets,
+    'showStaffOnlyFields' => !empty($_SESSION['id'])
+), true, true);
diff --git a/hesk/inc/print_tickets.inc.php b/hesk/inc/print_tickets.inc.php
new file mode 100644
index 0000000..74923c8
--- /dev/null
+++ b/hesk/inc/print_tickets.inc.php
@@ -0,0 +1,175 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');} 
+
+// Load custom fields
+require_once(HESK_PATH . 'inc/custom_fields.inc.php');
+
+// Load statuses
+require_once(HESK_PATH . 'inc/statuses.inc.php');
+
+// This SQL code will be used to retrieve results
+$sql_final = "SELECT
+`id`,
+`trackid`,
+`name`,
+`email`,
+`category`,
+`priority`,
+`subject`,
+LEFT(`message`, 400) AS `message`,
+`dt`,
+`lastchange`,
+`firstreply`,
+`closedat`,
+`status`,
+`openedby`,
+`firstreplyby`,
+`closedby`,
+`replies`,
+`staffreplies`,
+`owner`,
+`time_worked`,
+`lastreplier`,
+`replierid`,
+`archive`,
+`locked`
+";
+
+foreach ($hesk_settings['custom_fields'] as $k=>$v)
+{
+	if ($v['use'])
+	{
+		$sql_final .= ", `".$k."`";
+	}
+}
+
+$sql_final.= " FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE ";
+
+// This code will be used to count number of results
+$sql_count = "SELECT COUNT(*) FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE ";
+
+// This is common SQL for both queries
+$sql = "";
+
+// Some default settings
+$archive = array(1=>0,2=>0);
+$s_my = array(1=>1,2=>1);
+$s_ot = array(1=>1,2=>1);
+$s_un = array(1=>1,2=>1);
+
+// --> TICKET CATEGORY
+$category = intval( hesk_GET('category', 0) );
+
+// Make sure user has access to this category
+if ($category && hesk_okCategory($category, 0) )
+{
+	$sql .= " `category`='{$category}' ";
+}
+// No category selected, show only allowed categories
+else
+{
+	$sql .= hesk_myCategories();
+}
+
+// Show only tagged tickets?
+if ( ! empty($_GET['archive']) )
+{
+	$archive[1]=1;
+	$sql .= " AND `archive`='1' ";
+}
+
+// Ticket owner preferences
+$fid = 1;
+require(HESK_PATH . 'inc/assignment_search.inc.php');
+
+// --> TICKET STATUS
+$status = $hesk_settings['statuses'];
+
+// Process statuses unless overridden with "s_all" variable
+if ( ! hesk_GET('s_all') )
+{
+	foreach ($status as $k => $v)
+	{
+		if (empty($_GET['s'.$k]))
+		{
+			unset($status[$k]);
+	    }
+	}
+}
+
+// How many statuses are we pulling out of the database?
+$tmp = count($status);
+
+// Do we need to search by status?
+if ( $tmp < count($hesk_settings['statuses']) )
+{
+	// If no statuses selected, show default (all except RESOLVED)
+	if ($tmp == 0)
+	{
+		$status = $hesk_settings['statuses'];
+		unset($status[3]);
+	}
+
+	// Add to the SQL
+	$sql .= " AND `status` IN ('" . implode("','", array_keys($status) ) . "') ";
+}
+
+// --> TICKET PRIORITY
+$possible_priority = array(
+0 => 'CRITICAL',
+1 => 'HIGH',
+2 => 'MEDIUM',
+3 => 'LOW',
+);
+
+$priority = $possible_priority;
+
+foreach ($priority as $k => $v)
+{
+	if (empty($_GET['p'.$k]))
+    {
+    	unset($priority[$k]);
+    }
+}
+
+// How many priorities are we pulling out of the database?
+$tmp = count($priority);
+
+// Create the SQL based on the number of priorities we need
+if ($tmp == 0 || $tmp == 4)
+{
+	// Nothing or all selected, no need to modify the SQL code
+    $priority = $possible_priority;
+}
+else
+{
+	// A custom selection of priorities
+	$sql .= " AND `priority` IN ('" . implode("','", array_keys($priority) ) . "') ";
+}
+
+// That's all the SQL we need for count
+$sql_count .= $sql;
+$sql = $sql_final . $sql;
+
+// Prepare variables used in search and forms
+require(HESK_PATH . 'inc/prepare_ticket_search.inc.php');
+
+// List tickets?
+if (!isset($_SESSION['hide']['ticket_list']))
+{
+	$href = 'show_tickets.php';
+	require(HESK_PATH . 'inc/ticket_list.inc.php');
+}
diff --git a/hesk/inc/privacy_functions.inc.php b/hesk/inc/privacy_functions.inc.php
new file mode 100644
index 0000000..d0dad34
--- /dev/null
+++ b/hesk/inc/privacy_functions.inc.php
@@ -0,0 +1,92 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
+
+
+/*** FUNCTIONS ***/
+
+
+function hesk_anonymizeTicket($id, $trackingID = null, $have_ticket = false)
+{
+	global $hesk_settings, $hesklang;
+
+    // Do we already have ticket info?
+    if ($have_ticket)
+    {
+        global $ticket;
+    }
+    else
+    {
+        // Get ticket info by tracking or numerical ID
+        if ($trackingID !== null)
+        {
+            $res = hesk_dbQuery("SELECT `id`, `trackid`, `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `trackid`='".hesk_dbEscape($trackingID)."' AND ".hesk_myOwnership());
+        }
+        else
+        {
+    	    $res = hesk_dbQuery("SELECT `id`, `trackid`, `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `id`=".intval($id)." AND ".hesk_myOwnership());
+        }
+        if ( ! hesk_dbNumRows($res))
+        {
+            return false;
+        }
+        $ticket = hesk_dbFetchAssoc($res);
+    }
+
+    // Delete attachment files
+	$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` WHERE `ticket_id`='".hesk_dbEscape($ticket['trackid'])."'");
+    if (hesk_dbNumRows($res))
+    {
+    	$hesk_settings['server_path'] = dirname(dirname(__FILE__));
+
+    	while ($file = hesk_dbFetchAssoc($res))
+        {
+        	hesk_unlink($hesk_settings['server_path'].'/'.$hesk_settings['attach_dir'].'/'.$file['saved_name']);
+        }
+    }
+
+    // Delete attachments info from the database
+	hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` WHERE `ticket_id`='".hesk_dbEscape($ticket['trackid'])."'");
+
+    // Anonymize ticket
+    $sql = "UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET
+    `name`    = '".hesk_dbEscape($hesklang['anon_name'])."',
+    `email`   = '".hesk_dbEscape($hesklang['anon_email'])."',
+    `subject` = '".hesk_dbEscape($hesklang['anon_subject'])."',
+    `message` = '".hesk_dbEscape($hesklang['anon_message'])."',
+    `ip`      = '".hesk_dbEscape($hesklang['anon_IP'])."',
+    ";
+    for($i=1; $i<=50; $i++)
+    {
+        $sql .= "`custom{$i}` = '',";
+    }
+    $sql .= "
+    attachments='',
+    `history`=REPLACE(`history`, ' ".hesk_dbEscape(addslashes($ticket['name']))."</li>', ' ".hesk_dbEscape($hesklang['anon_name'])."</li>'),
+    `history`=CONCAT(`history`,'".hesk_dbEscape(sprintf($hesklang['thist18'],hesk_date(),$_SESSION['name'].' ('.$_SESSION['user'].')'))."')
+    WHERE `id`='".intval($ticket['id'])."'";
+	hesk_dbQuery($sql);
+
+    // Anonymize replies
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` SET `name` = '".hesk_dbEscape($hesklang['anon_name'])."', `message` = '".hesk_dbEscape($hesklang['anon_message'])."', attachments='' WHERE `replyto`='".intval($ticket['id'])."'");
+
+    // Delete ticket notes
+	hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` WHERE `ticket`='".intval($ticket['id'])."'");
+
+	// Delete ticket reply drafts
+	hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."reply_drafts` WHERE `ticket`=".intval($ticket['id']));
+
+    return true;
+} // END hesk_anonymizeTicket()
diff --git a/hesk/inc/profile_functions.inc.php b/hesk/inc/profile_functions.inc.php
new file mode 100644
index 0000000..70ec9b1
--- /dev/null
+++ b/hesk/inc/profile_functions.inc.php
@@ -0,0 +1,339 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
+
+
+function hesk_profile_tab($session_array='new',$is_profile_page=true)
+{
+	global $hesk_settings, $hesklang, $can_reply_tickets, $can_view_tickets, $can_view_unassigned;
+
+	$show_permissions = false;
+	$show_preferences = false;
+
+	$steps = array($hesklang['pinfo']);
+	if (!$is_profile_page) {
+	    $steps[] = $hesklang['permissions'];
+	    $show_permissions = true;
+    }
+	$steps[] = $hesklang['sig'];
+	if (!$is_profile_page || $can_reply_tickets) {
+	    $steps[] = $hesklang['pref'];
+	    $show_preferences = true;
+    }
+	$steps[] = $hesklang['notn'];
+
+	$errors = hesk_SESSION(array($session_array, 'errors'));
+	$errors = is_array($errors) ? $errors : array();
+	?>
+	<!-- TABS -->
+    <ul class="step-bar">
+        <?php
+        $i = 1;
+        foreach ($steps as $step_name): ?>
+            <li data-link="<?php echo $i++; ?>" data-all="<?php echo count($steps); ?>">
+                <?php echo $step_name; ?>
+            </li>
+        <?php endforeach; ?>
+    </ul>
+    <?php
+    $current_step = 1;
+    ?>
+    <div class="step-slider">
+        <div class="step-item step-<?php echo $current_step++; ?>">
+            <div class="form-group">
+                <label for="prof_name"><?php echo $hesklang['real_name']; ?></label>
+                <input type="text" class="form-control <?php echo in_array('name', $errors) ? 'isError' : ''; ?>" id="prof_name" name="name" maxlength="50"
+                       value="<?php echo $_SESSION[$session_array]['name']; ?>">
+            </div>
+            <div class="form-group">
+                <label for="prof_email"><?php echo $hesklang['email']; ?></label>
+                <input type="text" class="form-control <?php echo in_array('email', $errors) ? 'isError' : ''; ?>" name="email" maxlength="255" id="prof_user"
+                       value="<?php echo $_SESSION[$session_array]['email']; ?>">
+            </div>
+            <?php
+            if ( ! $is_profile_page || $_SESSION['isadmin'])
+            {
+                ?>
+                <div class="form-group">
+                    <label for="prof_user"><?php echo $hesklang['username']; ?></label>
+                    <input type="text" class="form-control <?php echo in_array('user', $errors) ? 'isError' : ''; ?>" name="user" autocomplete="off" id="prof_user" maxlength="20"
+                           value="<?php echo $_SESSION[$session_array]['user']; ?>">
+                </div>
+                <?php
+            }
+            ?>
+            <section class="item--section">
+                <h4>
+                    <?php echo $hesklang['pass']; ?>
+                    <?php if ($is_profile_page): ?>
+                    <span>
+                        <?php echo $hesklang['optional']; ?>
+                    </span>
+                    <?php endif; ?>
+                </h4>
+                <div class="form-group">
+                    <label for="prof_newpass"><?php echo $is_profile_page ? $hesklang['new_pass'] : $hesklang['pass']; ?></label>
+                    <input type="password" id="prof_newpass" name="newpass" autocomplete="off" class="form-control <?php echo in_array('passwords', $errors) ? 'isError' : ''; ?>"
+                           value="<?php echo isset($_SESSION[$session_array]['cleanpass']) ? $_SESSION[$session_array]['cleanpass'] : ''; ?>"
+                           onkeyup="hesk_checkPassword(this.value)">
+                </div>
+                <div class="form-group">
+                    <label for="prof_newpass2"><?php echo $hesklang['confirm_pass']; ?></label>
+                    <input type="password" class="form-control <?php echo in_array('passwords', $errors) ? 'isError' : ''; ?>" id="prof_newpass2" name="newpass2" autocomplete="off"
+                           value="<?php echo isset($_SESSION[$session_array]['cleanpass']) ? $_SESSION[$session_array]['cleanpass'] : ''; ?>">
+                </div>
+                <div class="form-group">
+                    <label><?php echo $hesklang['pwdst']; ?></label>
+                    <div style="border: 1px solid #d4d6e3; width: 100%; height: 40px">
+                        <div id="progressBar" style="font-size: 1px; height: 38px; width: 0px; border: none;">
+                        </div>
+                    </div>
+                </div>
+                <?php if (!$is_profile_page && $hesk_settings['autoassign']): ?>
+                    <div class="form-switcher">
+                        <label class="switch-checkbox">
+                            <input type="checkbox" name="autoassign" value="Y"
+                                <?php if (isset($_SESSION[$session_array]['autoassign']) && !empty($_SESSION[$session_array]['autoassign'])) {echo 'checked';} ?>>
+                            <div class="switch-checkbox__bullet">
+                                <i>
+                                    <svg class="icon icon-close">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                    </svg>
+                                    <svg class="icon icon-tick">
+                                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
+                                    </svg>
+                                </i>
+                            </div>
+                            <span><?php echo $hesklang['user_aa']; ?></span>
+                        </label>
+                    </div>
+                <?php endif; ?>
+            </section>
+        </div>
+        <?php if ($show_permissions): ?>
+        <div class="step-item step-<?php echo $current_step++; ?>">
+            <div class="form-group">
+                <label><?php echo $hesklang['atype']; ?></label>
+                <?php
+                /* Only administrators can create new administrator accounts */
+                if ($_SESSION['isadmin']) {
+                    ?>
+                    <div class="radio-list">
+                        <div class="radio-custom">
+                            <input type="radio" id="prof_isadmin1" name="isadmin" value="1" onchange="hesk_toggleLayerDisplay('options')"
+                                <?php if ($_SESSION[$session_array]['isadmin']) echo 'checked'; ?>>
+                            <label for="prof_isadmin1">
+                                <?php echo $hesklang['administrator']; ?>
+                                <?php echo $hesklang['admin_can']; ?>
+                            </label>
+                        </div>
+                        <div class="radio-custom">
+                            <input type="radio" id="prof_isadmin0" name="isadmin" value="0" onchange="hesk_toggleLayerDisplay('options')"
+                                <?php if (!$_SESSION[$session_array]['isadmin']) echo 'checked'; ?>>
+                            <label for="prof_isadmin0">
+                                <?php echo $hesklang['astaff']; ?>
+                                <?php echo $hesklang['staff_can']; ?>
+                            </label>
+                        </div>
+                    </div>
+                    <?php
+                } else {
+                    echo '<label>'.$hesklang['astaff'].' '.$hesklang['staff_can'] . '</label>';
+                }
+                ?>
+            </div>
+            <div id="options" style="display: <?php echo ($_SESSION['isadmin'] && $_SESSION[$session_array]['isadmin']) ? 'none' : 'block'; ?>;">
+                <h4><?php echo $hesklang['allowed_cat']; ?></h4>
+                <section class="item--section">
+                    <?php foreach ($hesk_settings['categories'] as $catid => $catname): ?>
+                    <div class="checkbox-custom <?php echo in_array('categories', $errors) ? 'isError' : ''; ?>">
+                        <input type="checkbox" id="prof_category_<?php echo $catid; ?>" name="categories[]" value="<?php echo $catid; ?>"
+                            <?php if (in_array($catid,$_SESSION[$session_array]['categories'])) { echo 'checked'; } ?>>
+                        <label for="prof_category_<?php echo $catid; ?>"><?php echo $catname; ?></label>
+                    </div>
+                    <?php endforeach; ?>
+                </section>
+                <h4><?php echo $hesklang['allow_feat']; ?></h4>
+                <section class="item--section">
+                    <?php foreach ($hesk_settings['features'] as $k): ?>
+                        <div class="checkbox-custom <?php echo in_array('features', $errors) ? 'isError' : ''; ?>">
+                            <input type="checkbox" id="<?php echo $k; ?>" name="features[]" value="<?php echo $k; ?>"
+                                <?php if (in_array($k,$_SESSION[$session_array]['features'])) { echo 'checked'; } ?>>
+                            <label for="<?php echo $k ?>"><?php echo $hesklang[$k]; ?></label>
+                        </div>
+                    <?php endforeach; ?>
+                </section>
+            </div>
+        </div>
+        <?php endif; ?>
+        <div class="step-item step-<?php echo $current_step++; ?>">
+            <div class="form-group">
+                <label for="prof_signature"><?php echo $hesklang['signature_max']; ?></label>
+                <textarea class="form-control <?php echo in_array('signature', $errors) ? 'isError' : ''; ?>" name="signature" rows="10" cols="60"><?php echo $_SESSION[$session_array]['signature']; ?></textarea>
+                <?php echo $hesklang['sign_extra']; ?>
+            </div>
+        </div>
+        <?php if ($show_preferences): ?>
+        <div class="step-item step-<?php echo $current_step++; ?>">
+            <section class="item--section">
+                <div class="form-group">
+                    <label><?php echo $hesklang['aftrep']; ?></label>
+                    <div class="radio-list">
+                        <div class="radio-custom">
+                            <input type="radio" id="prof_afterreply0" name="afterreply" value="0" <?php if (!$_SESSION[$session_array]['afterreply']) {echo 'checked';} ?>>
+                            <label for="prof_afterreply0 ">
+                                <?php echo $hesklang['showtic']; ?>
+                            </label>
+                        </div>
+                        <div class="radio-custom">
+                            <input type="radio" id="prof_afterreply1" name="afterreply" value="1" <?php if ($_SESSION[$session_array]['afterreply'] == 1) {echo 'checked';} ?>>
+                            <label for="prof_afterreply1">
+                                <?php echo $hesklang['gomain']; ?>
+                            </label>
+                        </div>
+                        <div class="radio-custom">
+                            <input type="radio" id="prof_afterreply2" name="afterreply" value="2" <?php if ($_SESSION[$session_array]['afterreply'] == 2) {echo 'checked';} ?>>
+                            <label for="prof_afterreply2">
+                                <?php echo $hesklang['shownext']; ?>
+                            </label>
+                        </div>
+                    </div>
+                </div>
+            </section>
+            <section class="item--section defaults-section">
+                <h4><?php echo $hesklang['defaults']; ?></h4>
+                <?php if ($hesk_settings['time_worked']): ?>
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="prof_autostart" name="autostart" value="1" <?php if (!empty($_SESSION[$session_array]['autostart'])) {echo 'checked';}?>>
+                        <label for="prof_autostart"><?php echo $hesklang['autoss']; ?></label>
+                    </div>
+                <?php
+                endif;
+
+                if (empty($_SESSION[$session_array]['autoreload'])) {
+                    $reload_time = 30;
+                    $sec = 'selected="selected"';
+                    $min = '';
+                } else {
+                    $reload_time = intval($_SESSION[$session_array]['autoreload']);
+
+                    if ($reload_time >= 60 && $reload_time % 60 == 0) {
+                        $reload_time = $reload_time / 60;
+                        $sec = '';
+                        $min = 'selected="selected"';
+                    } else {
+                        $sec = 'selected="selected"';
+                        $min = '';
+                    }
+                }
+                ?>
+                <div class="checkbox-custom">
+                    <input type="checkbox" id="prof_notify_customer_new" name="notify_customer_new" value="1" <?php if (!empty($_SESSION[$session_array]['notify_customer_new'])) {echo 'checked';}?>>
+                    <label for="prof_notify_customer_new"><?php echo $hesklang['pncn']; ?></label>
+                </div>
+                <div class="checkbox-custom">
+                    <input type="checkbox" id="prof_notify_customer_reply" name="notify_customer_reply" value="1" <?php if (!empty($_SESSION[$session_array]['notify_customer_reply'])) {echo 'checked';}?>>
+                    <label for="prof_notify_customer_reply"><?php echo $hesklang['pncr']; ?></label>
+                </div>
+                <div class="checkbox-custom">
+                    <input type="checkbox" id="prof_show_suggested" name="show_suggested" value="1" <?php if (!empty($_SESSION[$session_array]['show_suggested'])) {echo 'checked';}?>>
+                    <label for="prof_show_suggested"><?php echo $hesklang['pssy']; ?></label>
+                </div>
+                <div class="check-plus-input">
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="prof_autoreload" name="autoreload" value="1" <?php if (!empty($_SESSION[$session_array]['autoreload'])) {echo 'checked';}?>>
+                        <label for="prof_autoreload"><?php echo $hesklang['arpp']; ?></label>
+                    </div>
+                    <div class="form-group">
+                        <input type="text" class="form-control" name="reload_time" value="<?php echo $reload_time; ?>" maxlength="5" onkeyup="this.value=this.value.replace(/[^\d]+/,'')">
+                    </div>
+                    <div class="form-group">
+                        <div class="dropdown-select center out-close">
+                            <select name="secmin">
+                                <option value="sec" <?php echo $sec; ?>><?php echo $hesklang['seconds']; ?></option>
+                                <option value="min" <?php echo $min; ?>><?php echo $hesklang['minutes']; ?></option>
+                            </select>
+                        </div>
+                    </div>
+                </div>
+            </section>
+        </div>
+        <?php endif; ?>
+        <div class="step-item step-<?php echo $current_step; ?>">
+            <h5><?php echo $hesklang['nomw']; ?></h5>
+            <?php if (!$is_profile_page || $can_view_tickets) {
+                echo '<section class="item--section">';
+                if (!$is_profile_page || $can_view_unassigned) { ?>
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="prof_notify_new_unassigned" name="notify_new_unassigned" value="1"
+                            <?php if (!empty($_SESSION[$session_array]['notify_new_unassigned'])) {echo 'checked';}?>>
+                        <label for="prof_notify_new_unassigned"><?php echo $hesklang['nwts']; ?> <?php echo $hesklang['unas']; ?></label>
+                    </div>
+            <?php
+                }
+                ?>
+                <div class="checkbox-custom">
+                    <input type="checkbox" id="prof_notify_new_my" name="notify_new_my" value="1"
+                        <?php if (!empty($_SESSION[$session_array]['notify_new_my'])) {echo 'checked';}?>>
+                    <label for="prof_notify_new_my"><?php echo $hesklang['nwts']; ?> <?php echo $hesklang['s_my']; ?></label>
+                </div>
+            <?php
+                echo '</section>';
+                echo '<section class="item--section">';
+
+                if (!$is_profile_page || $can_view_unassigned) { ?>
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="prof_notify_reply_unassigned" name="notify_reply_unassigned" value="1"
+                            <?php if (!empty($_SESSION[$session_array]['notify_reply_unassigned'])) {echo 'checked';}?>>
+                        <label for="prof_notify_reply_unassigned"><?php echo $hesklang['ncrt']; ?> <?php echo $hesklang['unas']; ?></label>
+                    </div>
+                <?php
+                } ?>
+                <div class="checkbox-custom">
+                    <input type="checkbox" id="prof_notify_reply_my" name="notify_reply_my" value="1"
+                        <?php if (!empty($_SESSION[$session_array]['notify_reply_my'])) {echo 'checked';}?>>
+                    <label for="prof_notify_reply_my"><?php echo $hesklang['ncrt']; ?> <?php echo $hesklang['s_my']; ?></label>
+                </div>
+            <?php
+                echo '</section>';
+            ?>
+            <section class="item--section">
+                <div class="checkbox-custom">
+                    <input type="checkbox" id="prof_notify_assigned" name="notify_assigned" value="1"
+                        <?php if (!empty($_SESSION[$session_array]['notify_assigned'])) {echo 'checked';}?>>
+                    <label for="prof_notify_assigned"><?php echo $hesklang['ntam']; ?></label>
+                </div>
+                <div class="checkbox-custom">
+                    <input type="checkbox" id="prof_notify_note" name="notify_note" value="1"
+                        <?php if (!empty($_SESSION[$session_array]['notify_note'])) {echo 'checked';}?>>
+                    <label for="prof_notify_note"><?php echo $hesklang['ntnote']; ?></label>
+                </div>
+            <?php
+            } ?>
+                <div class="checkbox-custom">
+                    <input type="checkbox" id="prof_notify_pm" name="notify_pm" value="1"
+                        <?php if (!empty($_SESSION[$session_array]['notify_pm'])) {echo 'checked';}?>>
+                    <label for="prof_notify_pm"><?php echo $hesklang['npms']; ?></label>
+                </div>
+            </section>
+        </div>
+    </div>
+
+	<script language="Javascript" type="text/javascript"><!--
+	hesk_checkPassword(document.form1.newpass.value);
+	//-->
+	</script>
+	<?php
+} // END hesk_profile_tab()
\ No newline at end of file
diff --git a/hesk/inc/recaptcha/LICENSE b/hesk/inc/recaptcha/LICENSE
new file mode 100644
index 0000000..b612f71
--- /dev/null
+++ b/hesk/inc/recaptcha/LICENSE
@@ -0,0 +1,22 @@
+Copyright (c) 2007 reCAPTCHA -- http://recaptcha.net
+AUTHORS:
+  Mike Crawford
+  Ben Maurer
+
+Permission is hereby granted, free of charge, to any person obtaining a copy
+of this software and associated documentation files (the "Software"), to deal
+in the Software without restriction, including without limitation the rights
+to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
+copies of the Software, and to permit persons to whom the Software is
+furnished to do so, subject to the following conditions:
+
+The above copyright notice and this permission notice shall be included in
+all copies or substantial portions of the Software.
+
+THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
+IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
+FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
+AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
+LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
+OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN
+THE SOFTWARE.
diff --git a/hesk/inc/recaptcha/index.htm b/hesk/inc/recaptcha/index.htm
new file mode 100644
index 0000000..d79f2c9
--- /dev/null
+++ b/hesk/inc/recaptcha/index.htm
@@ -0,0 +1,8 @@
+<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
+<HTML><HEAD>
+<TITLE>403 Forbidden</TITLE>
+</HEAD><BODY>
+<H1>Forbidden</H1>
+You don't have permission to access this folder.<P>
+<hr />
+</BODY></HTML>
\ No newline at end of file
diff --git a/hesk/inc/recaptcha/recaptchalib_v2.php b/hesk/inc/recaptcha/recaptchalib_v2.php
new file mode 100644
index 0000000..7cd9988
--- /dev/null
+++ b/hesk/inc/recaptcha/recaptchalib_v2.php
@@ -0,0 +1,154 @@
+<?php
+/**
+ * This is a PHP library that handles calling reCAPTCHA.
+ *    - Documentation and latest version
+ *          https://developers.google.com/recaptcha/docs/php
+ *    - Get a reCAPTCHA API Key
+ *          https://www.google.com/recaptcha/admin/create
+ *    - Discussion group
+ *          http://groups.google.com/group/recaptcha
+ *
+ * @copyright Copyright (c) 2014, Google Inc.
+ * @link      http://www.google.com/recaptcha
+ *
+ * Permission is hereby granted, free of charge, to any person obtaining a copy
+ * of this software and associated documentation files (the "Software"), to deal
+ * in the Software without restriction, including without limitation the rights
+ * to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
+ * copies of the Software, and to permit persons to whom the Software is
+ * furnished to do so, subject to the following conditions:
+ *
+ * The above copyright notice and this permission notice shall be included in
+ * all copies or substantial portions of the Software.
+ *
+ * THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
+ * IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
+ * FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
+ * AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
+ * LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
+ * OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN
+ * THE SOFTWARE.
+ */
+
+/**
+ * A ReCaptchaResponse is returned from checkAnswer().
+ */
+class ReCaptchaResponse
+{
+    public $success;
+    public $errorCodes;
+}
+
+class ReCaptcha
+{
+    private static $_signupUrl = "https://www.google.com/recaptcha/admin";
+    private static $_siteVerifyUrl =
+        "https://www.google.com/recaptcha/api/siteverify?";
+    private $_secret;
+    private static $_version = "php_1.0";
+
+    /**
+     * Constructor.
+     *
+     * @param string $secret shared secret between site and ReCAPTCHA server.
+     */
+    function __construct($secret)
+    {
+        if ($secret == null || $secret == "") {
+            die("To use reCAPTCHA you must get an API key from <a href='"
+                . self::$_signupUrl . "'>" . self::$_signupUrl . "</a>");
+        }
+        $this->_secret=$secret;
+    }
+
+    /**
+     * Encodes the given data into a query string format.
+     *
+     * @param array $data array of string elements to be encoded.
+     *
+     * @return string - encoded request.
+     */
+    private function _encodeQS($data)
+    {
+        $req = "";
+        foreach ($data as $key => $value) {
+            $req .= $key . '=' . urlencode(stripslashes($value)) . '&';
+        }
+
+        // Cut the last '&'
+        $req=substr($req, 0, strlen($req)-1);
+        return $req;
+    }
+
+    /**
+     * Submits an HTTP GET to a reCAPTCHA server.
+     *
+     * @param string $path url path to recaptcha server.
+     * @param array  $data array of parameters to be sent.
+     *
+     * @return array response
+     */
+    private function _submitHTTPGet($path, $data)
+    {
+        $req = $this->_encodeQS($data);
+
+        // Try using cURL
+        if ( function_exists('curl_init') )
+        {
+            $ch = curl_init();
+            curl_setopt($ch, CURLOPT_URL, $path);
+            curl_setopt($ch, CURLOPT_POST, count($data) );
+            curl_setopt($ch, CURLOPT_POSTFIELDS, http_build_query($data, '', '&') );
+            curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1);
+            curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, 0);
+            $response = curl_exec($ch);
+            curl_close($ch);
+            return $response;
+        }
+
+        // Default to file_get_contents
+        $response = file_get_contents($path . $req);
+        return $response;
+    }
+
+    /**
+     * Calls the reCAPTCHA siteverify API to verify whether the user passes
+     * CAPTCHA test.
+     *
+     * @param string $remoteIp   IP address of end user.
+     * @param string $response   response string from recaptcha verification.
+     *
+     * @return ReCaptchaResponse
+     */
+    public function verifyResponse($remoteIp, $response)
+    {
+        // Discard empty solution submissions
+        if ($response == null || strlen($response) == 0) {
+            $recaptchaResponse = new ReCaptchaResponse();
+            $recaptchaResponse->success = false;
+            $recaptchaResponse->errorCodes = 'missing-input';
+            return $recaptchaResponse;
+        }
+
+        $getResponse = $this->_submitHttpGet(
+            self::$_siteVerifyUrl,
+            array (
+                'secret' => $this->_secret,
+                'remoteip' => $remoteIp,
+                'v' => self::$_version,
+                'response' => $response
+            )
+        );
+        $answers = json_decode($getResponse, true);
+        $recaptchaResponse = new ReCaptchaResponse();
+
+        if (trim($answers ['success']) == true) {
+            $recaptchaResponse->success = true;
+        } else {
+            $recaptchaResponse->success = false;
+            $recaptchaResponse->errorCodes = $answers [error-codes];
+        }
+
+        return $recaptchaResponse;
+    }
+}
diff --git a/hesk/inc/reporting_functions.inc.php b/hesk/inc/reporting_functions.inc.php
new file mode 100644
index 0000000..6eb2aaa
--- /dev/null
+++ b/hesk/inc/reporting_functions.inc.php
@@ -0,0 +1,147 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');} 
+
+/*** FUNCTIONS ***/
+
+function hesk_SecondsToHHMMSS($in)
+{
+	// Default values for hours, minutes and seconds
+    $h = 0;
+    $m = 0;
+    $s = intval(trim($in));
+
+	// If time is 0 seconds just return an empty string
+	if ($s == 0)
+	{
+		return '';
+	}
+
+	// Convert seconds to minutes if 60 or more seconds
+    if ($s > 59)
+    {
+    	$m = floor($s / 60) + $m;
+        $s = intval($s % 60);
+    }
+
+	// Convert minutes to hours if 60 or more minutes
+    if ($m > 59)
+    {
+    	$h = floor($m / 60) + $h;
+        $m = intval($m % 60);
+    }
+
+	// That's it, let's send out formatted time string
+    return str_pad($h, 2, "0", STR_PAD_LEFT) . ':' . str_pad($m, 2, "0", STR_PAD_LEFT) . ':' . str_pad($s, 2, "0", STR_PAD_LEFT);
+
+} // END hesk_SecondsToHHMMSS()
+
+
+function hesk_parseXML($msg)
+{
+	$from = array('/\<a href="mailto\:([^"]*)"\>([^\<]*)\<\/a\>/i', '/\<a href="([^"]*)" target="_blank"\>([^\<]*)\<\/a\>/i');
+	$to   = array("$1", "$1");
+	$msg = preg_replace($from,$to,$msg);
+	$msg = preg_replace('/<br \/>\s*/',"\n",$msg);
+	$msg = trim($msg);
+	return $msg;
+} // END hesk_parseXML()
+
+
+function dateweek($weeknumber,$business=0)
+{
+	$x = strtotime("last Monday");
+	$Year = date("Y",$x);
+	$Month = date("m",$x);
+	$Day = date("d",$x);
+
+	if ($Month < 2 && $Day < 8)
+    {
+		$Year = $Year--;
+		$Month = $Month--;
+	}
+
+	if ($Month > 1 && $Day < 8)
+    {
+		$Month = $Month--;
+	}
+	//DATE BEGINN OF THE WEEK ( Monday )
+	$Day = $Day+7*$weeknumber;
+	$dt[0]=date('Y-m-d', mktime(0, 0, 0, $Month, $Day, $Year));
+
+	if ($business)
+    {
+		//DATE END OF BUSINESS WEEK ( Friday )
+		$Day = $Day+4;
+		$dt[1]=date('Y-m-d', mktime(0, 0, 0, $Month, $Day, $Year));
+	}
+    else
+    {
+		//DATE END OF THE WEEK ( Sunday )
+		$Day = $Day+6;
+		$dt[1]=date('Y-m-d', mktime(0, 0, 0, $Month, $Day, $Year));
+	}
+
+	return $dt;
+} // END dateweek()
+
+
+function DateArray($s,$e)
+{
+	$start = strtotime($s);
+	$end = strtotime($e);
+	$da = array();
+	$loop = 0;
+	while ($loop < 10000 && $start <= $end)
+	{
+		$loop++;
+		$da[] = date('Y-m-d', $start);
+		$start = strtotime('+1 day', $start);
+	}
+	return $da;
+} // END DateArray()
+
+
+function MonthsArray($s,$e)
+{
+	$start = date('Y-m-01', strtotime($s));
+	$end = date('Y-m-01', strtotime($e));
+    $mt = array();
+	while ($start <= $end)
+	{
+		$mt[] = $start;
+		$start = date('Y-m-01',strtotime("+1 month", strtotime($start)));
+	}
+    return $mt;
+} // END MonthsArray()
+
+
+function hesk_getOldestDate()
+{
+	global $hesk_settings, $hesklang, $date_from, $date_to;
+
+	$res = hesk_dbQuery("SELECT `dt` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ORDER BY `dt` ASC LIMIT 1");
+
+    if (hesk_dbNumRows($res) == 1)
+    {
+		$row = hesk_dbFetchAssoc($res);
+        return date('Y-m-d', strtotime($row['dt']) );
+    }
+    else
+    {
+    	return date('Y-m-d');
+    }
+
+} // END hesk_getOldestDate()
diff --git a/hesk/inc/secimg.inc.php b/hesk/inc/secimg.inc.php
new file mode 100644
index 0000000..e1d5c91
--- /dev/null
+++ b/hesk/inc/secimg.inc.php
@@ -0,0 +1,82 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
+
+class PJ_SecurityImage
+{
+
+        function __construct($key)
+        {
+                $this->code = '';
+                $this->key = $key;
+        } // End PJ_SecurityImage
+
+        function encrypt($plain_text)
+        {
+            $this->code = trim(sha1($plain_text.$this->key));
+        } // End encrypt
+
+        function checkCode($mystring,$checksum)
+        {
+            $this->encrypt($mystring);
+            if ($this->code == $checksum)
+                return true;
+            else
+                return false;
+        } // End checkCode
+
+        function printImage($random_number)
+        {
+            $im = @imagecreate(150, 40) or die("Cannot Initialize new GD image stream");
+            $background_color = imagecolorallocate($im, mt_rand(0,100), mt_rand(0,100), mt_rand(0,100));
+
+			for ($i=0;$i<strlen($random_number);$i++)
+			{
+            	$text_color = imagecolorallocate($im, mt_rand(180,255), mt_rand(180,255), mt_rand(100,255));
+				$display = substr($random_number,$i,1);
+				$x = ($i*30) + mt_rand(3,16);
+				$y = mt_rand(3,26);
+				imagestring($im, 5, $x, $y, $display, $text_color);
+			}
+
+			if ( function_exists('imagejpeg') )
+			{
+				header("Content-type: image/jpeg");
+				imagejpeg($im);
+			}
+			elseif ( function_exists('imagepng') )
+			{
+				header("Content-type: image/png");
+				imagepng($im);
+			}
+			elseif ( function_exists('imagegif') )
+			{
+				header("Content-type: image/gif");
+				imagegif($im);
+			}
+			else
+			{
+				die("GD was not compiled with JPEG or PNG support");
+			}
+
+            imagedestroy($im);
+        } // End printImage
+
+        function get()
+        {
+            return $this->code;
+        } // End get
+
+} // End class PJ_SecurityImage
diff --git a/hesk/inc/setup_functions.inc.php b/hesk/inc/setup_functions.inc.php
new file mode 100644
index 0000000..e67539c
--- /dev/null
+++ b/hesk/inc/setup_functions.inc.php
@@ -0,0 +1,597 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');} 
+
+/*** FUNCTIONS ***/
+
+
+function hesk_translate_timezone_list($timezone_list)
+{
+    global $hesklang;
+
+    $translate_months_short = array(
+        'Jan' => $hesklang['ms01'],
+        'Feb' => $hesklang['ms02'],
+        'Mar' => $hesklang['ms03'],
+        'Apr' => $hesklang['ms04'],
+        'May' => $hesklang['ms05'],
+        'Jun' => $hesklang['ms06'],
+        'Jul' => $hesklang['ms07'],
+        'Aug' => $hesklang['ms08'],
+        'Sep' => $hesklang['ms09'],
+        'Oct' => $hesklang['ms10'],
+        'Nov' => $hesklang['ms11'],
+        'Dec' => $hesklang['ms12']
+    );
+
+    return str_replace(array_keys($translate_months_short), array_values($translate_months_short), $timezone_list);
+} // END hesk_translate_timezone_list()
+
+
+function hesk_generate_timezone_list()
+{
+    static $regions = array(
+        DateTimeZone::AFRICA,
+        DateTimeZone::AMERICA,
+        DateTimeZone::ANTARCTICA,
+        DateTimeZone::ASIA,
+        DateTimeZone::ATLANTIC,
+        DateTimeZone::AUSTRALIA,
+        DateTimeZone::EUROPE,
+        DateTimeZone::INDIAN,
+        DateTimeZone::PACIFIC,
+    );
+
+    $timezones = array();
+    foreach( $regions as $region )
+    {
+        $timezones = array_merge( $timezones, DateTimeZone::listIdentifiers( $region ) );
+    }
+
+    $timezone_offsets = array();
+    foreach( $timezones as $timezone )
+    {
+        $tz = new DateTimeZone($timezone);
+        $timezone_offsets[$timezone] = $tz->getOffset(new DateTime);
+    }
+
+    // sort timezone by timezone name
+    ksort($timezone_offsets);
+    //asort($timezone_offsets); // <-- use this to sort by time offset from UTC instead
+
+    // Add UTC as the first element
+    $timezone_offsets = array('UTC' => 0) + $timezone_offsets;
+
+    $timezone_list = array();
+    foreach( $timezone_offsets as $timezone => $offset )
+    {
+        $offset_prefix = $offset < 0 ? '-' : '+';
+        $offset_formatted = gmdate( 'H:i', abs($offset) );
+
+        $pretty_offset = "UTC{$offset_prefix}{$offset_formatted}";
+
+        $t = new DateTimeZone($timezone);
+        $c = new DateTime(null, $t);
+        $current_time = $c->format('d M Y, H:i');
+
+        $timezone_list[$timezone] = "{$timezone} - {$current_time}";
+    }
+
+    return $timezone_list;
+} // END hesk_generate_timezone_list()
+
+
+function hesk_testMySQL()
+{
+	global $hesk_settings, $hesklang, $set, $mysql_error, $mysql_log;
+
+	define('REQUIRE_MYSQL_VERSION','5.0.7');
+
+	// Use MySQLi extension to connect?
+	$use_mysqli = function_exists('mysqli_connect') ? true : false;
+
+	// Get variables
+	$set['db_host'] = hesk_input( hesk_POST('s_db_host'), $hesklang['err_dbhost']);
+	$set['db_name'] = hesk_input( hesk_POST('s_db_name'), $hesklang['err_dbname']);
+	$set['db_user'] = hesk_input( hesk_POST('s_db_user'), $hesklang['err_dbuser']);
+	$set['db_pass'] = hesk_input( hesk_POST('s_db_pass') );
+	$set['db_pfix'] = preg_replace('/[^0-9a-zA-Z_]/', '', hesk_POST('s_db_pfix', 'hesk_') );
+
+	// Allow & in password
+    $set['db_pass'] = str_replace('&amp;', '&', $set['db_pass']);
+
+	// MySQL tables used by HESK
+	$tables = array(
+		$set['db_pfix'].'attachments',
+		$set['db_pfix'].'banned_emails',
+		$set['db_pfix'].'banned_ips',
+		$set['db_pfix'].'categories',
+		$set['db_pfix'].'kb_articles',
+		$set['db_pfix'].'kb_attachments',
+		$set['db_pfix'].'kb_categories',
+		$set['db_pfix'].'logins',
+		$set['db_pfix'].'mail',
+		$set['db_pfix'].'notes',
+		$set['db_pfix'].'online',
+		$set['db_pfix'].'pipe_loops',
+		$set['db_pfix'].'replies',
+		$set['db_pfix'].'reply_drafts',
+		$set['db_pfix'].'reset_password',
+		$set['db_pfix'].'service_messages',
+		$set['db_pfix'].'std_replies',
+		$set['db_pfix'].'tickets',
+		$set['db_pfix'].'ticket_templates',
+		$set['db_pfix'].'users',
+	);
+
+	$connection_OK = false;
+    $mysql_error = '';
+
+	ob_start();
+
+	// Connect to MySQL
+	if ($use_mysqli)
+	{
+		// Do we need a special port? Check and connect to the database
+		if ( strpos($set['db_host'], ':') )
+		{
+			list($set['db_host_no_port'], $set['db_port']) = explode(':', $set['db_host']);
+			$set_link = mysqli_connect($set['db_host_no_port'], $set['db_user'], $set['db_pass'], $set['db_name'], intval($set['db_port']) );
+		}
+		else
+		{
+			$set_link = mysqli_connect($set['db_host'], $set['db_user'], $set['db_pass'], $set['db_name']);
+		}
+
+		if ( ! $set_link)
+		{
+			ob_end_clean();
+			$mysql_error = $hesklang['err_dbconn'];
+			$mysql_log = "(".mysqli_connect_errno().") ".mysqli_connect_error();
+			return false;
+		}
+
+		$res = mysqli_query($set_link, 'SHOW TABLES FROM `'.mysqli_real_escape_string($set_link, $set['db_name']).'`');
+		while ($row = mysqli_fetch_row($res))
+		{
+			foreach($tables as $k => $v)
+			{
+				if ($v == $row[0])
+				{
+					unset($tables[$k]);
+					break;
+				}
+			}
+		}
+
+		// Get MySQL version
+		$mysql_version = mysqli_fetch_assoc( mysqli_query($set_link, 'SELECT VERSION() AS version') );
+
+		// Close connections
+		mysqli_close($set_link);
+	}
+	else
+	{
+		$set_link = mysql_connect($set['db_host'], $set['db_user'], $set['db_pass']);
+
+		if ( ! $set_link)
+		{
+			ob_end_clean();
+			$mysql_error = $hesklang['err_dbconn'];
+			$mysql_log = mysql_error();
+			return false;
+		}
+
+		// Select database
+		if ( ! mysql_select_db($set['db_name'], $set_link) )
+		{
+			ob_end_clean();
+			$mysql_error = $hesklang['err_dbsele'];
+			$mysql_log = mysql_error();
+			return false;
+		}
+
+		$res = mysql_query('SHOW TABLES FROM `'.mysql_real_escape_string($set['db_name']).'`', $set_link);
+		while ($row = mysql_fetch_row($res))
+		{
+			foreach($tables as $k => $v)
+			{
+				if ($v == $row[0])
+				{
+					unset($tables[$k]);
+					break;
+				}
+			}
+		}
+
+		// Get MySQL version
+		$mysql_version = mysql_fetch_assoc( mysql_query('SELECT VERSION() AS version') );
+
+		// Close connections
+		mysql_close($set_link);
+	}
+
+	// Check MySQL version
+	if ( version_compare($mysql_version['version'], REQUIRE_MYSQL_VERSION, '<') )
+	{
+		ob_end_clean();
+		$mysql_error = $hesklang['err_dbversion'] . ' ' . $mysql_version['version'];
+		$mysql_log = '';
+		return false;
+	}
+
+	// Check PHP version for the mysql(i)_set_charset function
+	$set['db_vrsn'] = ( version_compare(PHP_VERSION, '5.2.3') >= 0 ) ? 1 : 0;
+
+	// Some tables weren't found, show an error
+	if (count($tables) > 0)
+	{
+    	ob_end_clean();
+		$mysql_error = $hesklang['err_dpi2'].'<br /><br />'.implode(',<br />', $tables);
+		$mysql_log = '';
+		return false;
+	}
+    else
+    {
+    	$connection_OK = true;
+    }
+
+    ob_end_clean();
+
+    return $connection_OK;
+} // END hesk_testMySQL()
+
+
+function hesk_testPOP3($check_old_settings=false)
+{
+	global $hesk_settings, $hesklang, $set;
+
+	$set['pop3_host_name']	= hesk_input( hesk_POST('s_pop3_host_name', 'mail.example.com') );
+	$set['pop3_host_port']	= intval( hesk_POST('s_pop3_host_port', 110) );
+	$set['pop3_tls']		= empty($_POST['s_pop3_tls']) ? 0 : 1;
+    $set['pop3_keep']		= empty($_POST['s_pop3_keep']) ? 0 : 1;
+	$set['pop3_user']		= hesk_input( hesk_POST('s_pop3_user') );
+	$set['pop3_password']	= hesk_input( hesk_POST('s_pop3_password') );
+
+	// Are new settings the same as old? If yes, skip testing connection, assume it works
+	if ($check_old_settings)
+	{
+		$set['tmp_pop3_host_name']	= hesk_input( hesk_POST('tmp_pop3_host_name', 'mail.example.com') );
+		$set['tmp_pop3_host_port']	= intval( hesk_POST('tmp_pop3_host_port', 110) );
+		$set['tmp_pop3_tls']		= empty($_POST['tmp_pop3_tls']) ? 0 : 1;
+		$set['tmp_pop3_keep']		= empty($_POST['tmp_pop3_keep']) ? 0 : 1;
+		$set['tmp_pop3_user']		= hesk_input( hesk_POST('tmp_pop3_user') );
+		$set['tmp_pop3_password']	= hesk_input( hesk_POST('tmp_pop3_password') );
+
+		if (
+			$set['tmp_pop3_host_name'] != 'mail.example.com'      && // Default setting
+			$set['tmp_pop3_host_name'] == $set['pop3_host_name'] &&
+			$set['tmp_pop3_host_port'] == $set['pop3_host_port'] &&
+			$set['tmp_pop3_tls']       == $set['pop3_tls']       &&
+			$set['tmp_pop3_keep']      == $set['pop3_keep']      &&
+			$set['tmp_pop3_user']      == $set['pop3_user']      &&
+			$set['tmp_pop3_password']  == $set['pop3_password']
+		)
+		{
+			return true;
+		}
+	}
+
+	// Initiate POP3 class and set parameters
+	require_once(HESK_PATH . 'inc/mail/pop3.php');
+	$pop3 = new pop3_class;
+	$pop3->hostname	= $set['pop3_host_name'];
+	$pop3->port		= $set['pop3_host_port'];
+	$pop3->tls		= $set['pop3_tls'];
+	$pop3->debug	= 1;
+
+	$connection_OK = false;
+
+	ob_start();
+
+	// Connect to POP3
+	if(($error=$pop3->Open())=="")
+	{
+		// Authenticate
+		if(($error=$pop3->Login($set['pop3_user'], hesk_htmlspecialchars_decode(stripslashes($set['pop3_password']))))=="")
+		{
+			if(($error=$pop3->Close()) == "")
+			{
+				// Connection OK
+				$connection_OK = true;
+			}
+		}
+	}
+
+	if($error != '')
+	{
+    	global $pop3_error, $pop3_log;
+        $pop3_error = $error;
+		$pop3_log   = ob_get_contents();
+	}
+
+	ob_end_clean();
+
+    return $connection_OK;
+} // END hesk_testPOP3()
+
+
+function hesk_testSMTP($check_old_settings=false)
+{
+	global $hesk_settings, $hesklang, $set;
+
+	// Get variables
+	$set['smtp_host_name']	= hesk_input( hesk_POST('s_smtp_host_name', 'localhost') );
+	$set['smtp_host_port']	= intval( hesk_POST('s_smtp_host_port', 25) );
+	$set['smtp_timeout']	= intval( hesk_POST('s_smtp_timeout', 10) );
+	$set['smtp_ssl']		= empty($_POST['s_smtp_ssl']) ? 0 : 1;
+	$set['smtp_tls']		= empty($_POST['s_smtp_tls']) ? 0 : 1;
+	$set['smtp_user']		= hesk_input( hesk_POST('s_smtp_user') );
+	$set['smtp_password']	= hesk_input( hesk_POST('s_smtp_password') );
+
+	// Are new settings the same as old? If yes, skip testing connection, assume it works
+	if ($check_old_settings)
+	{
+		$set['tmp_smtp_host_name']	= hesk_input( hesk_POST('tmp_smtp_host_name', 'localhost') );
+		$set['tmp_smtp_host_port']	= intval( hesk_POST('tmp_smtp_host_port', 25) );
+		$set['tmp_smtp_timeout']	= intval( hesk_POST('tmp_smtp_timeout', 10) );
+		$set['tmp_smtp_ssl']		= empty($_POST['tmp_smtp_ssl']) ? 0 : 1;
+		$set['tmp_smtp_tls']		= empty($_POST['tmp_smtp_tls']) ? 0 : 1;
+		$set['tmp_smtp_user']		= hesk_input( hesk_POST('tmp_smtp_user') );
+		$set['tmp_smtp_password']	= hesk_input( hesk_POST('tmp_smtp_password') );
+
+		if (
+			$set['tmp_smtp_host_name'] != 'mail.example.com'      && // Default setting
+			$set['tmp_smtp_host_name'] == $set['smtp_host_name'] &&
+			$set['tmp_smtp_host_port'] == $set['smtp_host_port'] &&
+			$set['tmp_smtp_timeout']   == $set['smtp_timeout']   &&
+			$set['tmp_smtp_ssl']       == $set['smtp_ssl']       &&
+			$set['tmp_smtp_tls']       == $set['smtp_tls']       &&
+			$set['tmp_smtp_user']      == $set['smtp_user']      &&
+			$set['tmp_smtp_password']  == $set['smtp_password']
+		)
+		{
+			return true;
+		}
+	}    
+
+	// Initiate SMTP class and set parameters
+	require_once(HESK_PATH . 'inc/mail/smtp.php');
+	$smtp = new smtp_class;
+	$smtp->host_name	= $set['smtp_host_name'];
+	$smtp->host_port	= $set['smtp_host_port'];
+	$smtp->timeout		= $set['smtp_timeout'];
+	$smtp->ssl			= $set['smtp_ssl'];
+	$smtp->start_tls	= $set['smtp_tls'];
+	$smtp->user			= $set['smtp_user'];
+	$smtp->password		= hesk_htmlspecialchars_decode(stripslashes($set['smtp_password']));
+	$smtp->debug		= 1;
+
+	if (strlen($set['smtp_user']) || strlen($set['smtp_password']))
+	{
+		require_once(HESK_PATH . 'inc/mail/sasl/sasl.php');
+	}
+
+	$connection_OK = false;
+
+	ob_start();
+
+	// Test connection
+	if ($smtp->Connect())
+	{
+		// SMTP connect successful
+	    $connection_OK = true;
+		$smtp->Disconnect();
+	}
+    else
+    {
+    	global $smtp_error, $smtp_log;
+        $smtp_error = ucfirst($smtp->error);
+		$smtp_log   = ob_get_contents();
+    }
+
+    $smtp_log   = ob_get_contents();
+	ob_end_clean();
+
+    return $connection_OK;
+} // END hesk_testSMTP()
+
+
+function hesk_testIMAP($check_old_settings=false)
+{
+	global $hesk_settings, $hesklang, $set;
+
+	$set['imap_host_name']	= hesk_input( hesk_POST('s_imap_host_name', 'mail.example.com') );
+	$set['imap_host_port']	= intval( hesk_POST('s_imap_host_port', 993) );
+	$set['imap_enc']		= hesk_POST('s_imap_enc');
+	$set['imap_enc']        = ($set['imap_enc'] == 'ssl' || $set['imap_enc'] == 'tls') ? $set['imap_enc'] : '';
+	$set['imap_keep']		= empty($_POST['s_imap_keep']) ? 0 : 1;
+	$set['imap_user']		= hesk_input( hesk_POST('s_imap_user') );
+	$set['imap_password']	= hesk_input( hesk_POST('s_imap_password') );
+
+	// Are new settings the same as old? If yes, skip testing connection, assume it works
+	if ($check_old_settings)
+	{
+		$set['tmp_imap_host_name']	= hesk_input( hesk_POST('tmp_imap_host_name', 'mail.example.com') );
+		$set['tmp_imap_host_port']	= intval( hesk_POST('tmp_imap_host_port', 993) );
+		$set['tmp_imap_enc']		= hesk_POST('s_imap_enc');
+		$set['tmp_imap_enc']        = ($set['tmp_imap_enc'] == 'ssl' || $set['tmp_imap_enc'] == 'tls') ? $set['tmp_imap_enc'] : '';
+		$set['tmp_imap_keep']		= empty($_POST['tmp_imap_keep']) ? 0 : 1;
+		$set['tmp_imap_user']		= hesk_input( hesk_POST('tmp_imap_user') );
+		$set['tmp_imap_password']	= hesk_input( hesk_POST('tmp_imap_password') );
+
+		if (
+			$set['tmp_imap_host_name'] != 'mail.example.com'      && // Default setting
+			$set['tmp_imap_host_name'] == $set['imap_host_name'] &&
+			$set['tmp_imap_host_port'] == $set['imap_host_port'] &&
+			$set['tmp_imap_enc']       == $set['imap_enc']       &&
+			$set['tmp_imap_keep']      == $set['imap_keep']      &&
+			$set['tmp_imap_user']      == $set['imap_user']      &&
+			$set['tmp_imap_password']  == $set['imap_password']
+		)
+		{
+			return true;
+		}
+	}
+
+    $connection_OK = false;
+
+    ob_start();
+
+    // IMAP mailbox based on required encryption
+    switch ($set['imap_enc'])
+    {
+        case 'ssl':
+            $set['imap_mailbox'] = '{'.$set['imap_host_name'].':'.$set['imap_host_port'].'/imap/ssl/novalidate-cert}';
+            break;
+        case 'tls':
+            $set['imap_mailbox'] = '{'.$set['imap_host_name'].':'.$set['imap_host_port'].'/imap/tls/novalidate-cert}';
+            break;
+        default:
+            $set['imap_mailbox'] = '{'.$set['imap_host_name'].':'.$set['imap_host_port'].'}';
+    }
+
+    $set['imap_password'] = hesk_htmlspecialchars_decode(stripslashes($set['imap_password']));
+
+    // Connect to IMAP
+    $imap = @imap_open($set['imap_mailbox'], $set['imap_user'], $set['imap_password']);
+
+    // Connection successful?
+    if ($imap !== false)
+    {
+        // Try reading the mailbox
+        imap_search($imap, 'UNSEEN');
+
+        // Close IMAP connection
+        imap_close($imap);
+    }
+
+    // Any error messages?
+    if($errors = imap_errors())
+    {
+        global $imap_error, $imap_log;
+
+        $imap_error = end($errors);
+        reset($errors);
+
+        $imap_log = '';
+
+        foreach ($errors as $error)
+        {
+            $imap_log .= hesk_htmlspecialchars($error) . "\n";
+        }
+    }
+    else
+    {
+        // Connection OK
+        $connection_OK = true;
+    }
+
+    ob_end_clean();
+
+    return $connection_OK;
+} // END hesk_testIMAP()
+
+
+function hesk_generate_SPAM_question()
+{
+	$useChars = 'AEUYBDGHJLMNPRSTVWXZ23456789';
+	$ac = $useChars[mt_rand(0,27)];
+	for($i=1;$i<5;$i++)
+	{
+	    $ac .= $useChars[mt_rand(0,27)];
+	}
+
+    $animals = array('dog','cat','cow','pig','elephant','tiger','chicken','bird','fish','alligator','monkey','mouse','lion','turtle','crocodile','duck','gorilla','horse','penguin','dolphin','rabbit','sheep','snake','spider');
+    $not_animals = array('ball','window','house','tree','earth','money','rocket','sun','star','shirt','snow','rain','air','candle','computer','desk','coin','TV','paper','bell','car','baloon','airplane','phone','water','space');
+
+    $keys = array_rand($animals,2);
+    $my_animals[] = $animals[$keys[0]];
+    $my_animals[] = $animals[$keys[1]];
+
+    $keys = array_rand($not_animals,2);
+    $my_not_animals[] = $not_animals[$keys[0]];
+    $my_not_animals[] = $not_animals[$keys[1]];
+
+	$my_animals[] = $my_not_animals[0];
+    $my_not_animals[] = $my_animals[0];
+
+    $e = mt_rand(1,9);
+    $f = $e + 1;
+    $d = mt_rand(1,9);
+    $s = intval($e + $d);
+
+    if ($e == $d)
+    {
+    	$d ++;
+    	$h = $d;
+        $l = $e;
+    }
+    elseif ($e < $d)
+    {
+    	$h = $d;
+        $l = $e;
+    }
+    else
+    {
+    	$h = $e;
+        $l = $d;
+    }
+
+    $spam_questions = array(
+    	$f => 'What is the next number after '.$e.'? (Use only digits to answer)',
+    	'white' => 'What color is snow? (give a 1 word answer to show you are a human)',
+    	'green' => 'What color is grass? (give a 1 word answer to show you are a human)',
+    	'blue' => 'What color is water? (give a 1 word answer to show you are a human)',
+    	$ac => 'Access code (type <b>'.$ac.'</b> here):',
+    	$ac => 'Type <i>'.$ac.'</i> here to fight SPAM:',
+    	$s => 'Solve this equation to show you are human: '.$e.' + '.$d.' = ',
+    	$my_animals[2] => 'Which of these is not an animal: ' . implode(', ',hesk_randomize_array($my_animals)),
+    	$my_not_animals[2] => 'Which of these is an animal: ' . implode(', ',hesk_randomize_array($my_not_animals)),
+    	$h => 'Which number is higher <b>'.$e.'</b> or <b>'.$d.'</b>:',
+    	$l => 'Which number is lower <b>'.$e.'</b> or <b>'.$d.'</b>:',
+        'no' => 'Are you a robot? (yes or no)',
+        'yes' => 'Are you a human? (yes or no)'
+    );
+
+    $r = array_rand($spam_questions);
+	$ask = $spam_questions[$r];
+    $ans = $r;
+
+    return array($ask,$ans);
+} // END hesk_generate_SPAM_question()
+
+
+function hesk_randomize_array($array)
+{
+	$rand_items = array_rand($array, count($array));
+	$new_array = array();
+	foreach($rand_items as $value)
+	{
+	    $new_array[$value] = $array[$value];
+	}
+
+	return $new_array;
+} // END hesk_randomize_array()
+
+
+function hesk_checkMinMax($myint,$min,$max,$defval)
+{
+	if ($myint > $max || $myint < $min)
+	{
+		return $defval;
+	}
+	return $myint;
+} // END hesk_checkMinMax()
diff --git a/hesk/inc/show_admin_nav.inc.php b/hesk/inc/show_admin_nav.inc.php
new file mode 100644
index 0000000..49e1320
--- /dev/null
+++ b/hesk/inc/show_admin_nav.inc.php
@@ -0,0 +1,504 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');} 
+
+$num_mail = hesk_checkNewMail();
+
+// Name of the page that is being requested, without '.php' at the end
+$calling_script = basename($_SERVER['PHP_SELF'], '.php');
+?>
+<!-- NEW DESIGN -->
+<aside class="main-menu">
+    <nav class="navbar">
+        <div class="navbar__header">
+            <button class="btn navbar__toggler" id="navbarToggler" type="button" aria-label="Toggle navigation">
+                <svg class="icon icon-menu">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-menu"></use>
+                </svg>
+            </button>
+            <a class="navbar__logo" href="admin_main.php">
+                <?php echo $hesklang['help_desk']; ?>
+            </a>
+        </div>
+        <div class="navbar__menu-wrap">
+            <ul class="navbar__list">
+                <li class="listitem <?php if ($calling_script === 'admin_main') { ?>current<?php } ?>">
+                    <div class="listitem__icon">
+                        <a href="admin_main.php">
+                            <svg class="icon icon-tickets">
+                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tickets"></use>
+                            </svg>
+                        </a>
+                    </div>
+                    <div class="listitem__menu">
+                        <a href="admin_main.php" class="listitem__caption">
+                            <?php echo $hesklang['tickets']; ?>
+                        </a>
+                        <?php //<span class="badge listitem__notification">109</span> ?>
+                    </div>
+                </li>
+                <?php if (hesk_checkPermission('can_man_canned',0) &&
+                          hesk_checkPermission('can_man_ticket_tpl',0)) {
+                    $pages = array('manage_canned', 'manage_ticket_templates');
+                    $open_menu = in_array($calling_script, $pages) ? 'current submenu-is-opened' : '';
+                    ?>
+                <li class="listitem submenu <?php echo $open_menu; ?>">
+                    <div class="listitem__icon">
+                        <a href="#">
+                            <svg class="icon icon-templates">
+                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-templates"></use>
+                            </svg>
+                        </a>
+                    </div>
+                    <div class="listitem__menu">
+                        <a href="#" class="listitem__caption">Templates</a>
+                        <ul class="submenu__list">
+                            <li class="submenu__listitem <?php if ($calling_script === 'manage_canned') { ?>current<?php } ?>">
+                                <a href="manage_canned.php">
+                                    <?php echo $hesklang['responses']; ?>
+                                </a>
+                            </li>
+                            <li class="submenu__listitem <?php if ($calling_script === 'manage_ticket_templates') { ?>current<?php } ?>">
+                                <a href="manage_ticket_templates.php">
+                                    <?php echo $hesklang['tickets']; ?>
+                                </a>
+                            </li>
+                        </ul>
+                    </div>
+                </li>
+                <?php } elseif (hesk_checkPermission('can_man_canned',0)) { ?>
+                    <li class="listitem <?php if ($calling_script === 'manage_canned') { ?>current<?php } ?>">
+                        <div class="listitem__icon">
+                            <a href="manage_canned.php">
+                                <svg class="icon icon-tickets">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-templates"></use>
+                                </svg>
+                            </a>
+                        </div>
+                        <div class="listitem__menu">
+                            <a href="manage_canned.php" class="listitem__caption">
+                                <?php echo $hesklang['responses']; ?>
+                            </a>
+                        </div>
+                    </li>
+                <?php } elseif (hesk_checkPermission('can_man_ticket_tpl',0)) { ?>
+                    <li class="listitem <?php if ($calling_script === 'manage_ticket_templates') { ?>current<?php } ?>">
+                        <div class="listitem__icon">
+                            <a href="manage_ticket_templates.php">
+                                <svg class="icon icon-tickets">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-templates"></use>
+                                </svg>
+                            </a>
+                        </div>
+                        <div class="listitem__menu">
+                            <a href="manage_ticket_templates.php" class="listitem__caption">
+                                <?php echo $hesklang['tickets']; ?>
+                            </a>
+                        </div>
+                    </li>
+                <?php
+                }
+
+                if ($hesk_settings['kb_enable'] && hesk_checkPermission('can_man_kb',0)) {
+                    $pages = array('manage_knowledgebase', 'knowledgebase_private');
+                    $current = in_array($calling_script, $pages) ? 'current' : '';
+                    ?>
+                    <li class="listitem <?php echo $current; ?>">
+                        <div class="listitem__icon">
+                            <a href="manage_knowledgebase.php">
+                                <svg class="icon icon-knowledge">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-knowledge"></use>
+                                </svg>
+                            </a>
+                        </div>
+                        <div class="listitem__menu">
+                            <a href="manage_knowledgebase.php" class="listitem__caption">
+                                <?php echo $hesklang['menu_kb']; ?>
+                            </a>
+                        </div>
+                    </li>
+                    <?php
+                } elseif ($hesk_settings['kb_enable']) {
+                    ?>
+                    <li class="listitem <?php if ($calling_script === 'knowledgebase_private') { ?>current<?php } ?>">
+                        <div class="listitem__icon">
+                            <a href="knowledgebase_private.php">
+                                <svg class="icon icon-knowledge">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-knowledge"></use>
+                                </svg>
+                            </a>
+                        </div>
+                        <div class="listitem__menu">
+                            <a href="knowledgebase_private.php" class="listitem__caption">
+                                <?php echo $hesklang['menu_kb']; ?>
+                            </a>
+                        </div>
+                    </li>
+                    <?php
+                }
+
+                if (hesk_checkPermission('can_man_cat',0)) { ?>
+                <li class="listitem <?php if ($calling_script === 'manage_categories') { ?>current<?php } ?>">
+                    <div class="listitem__icon">
+                        <a href="manage_categories.php">
+                            <svg class="icon icon-categories">
+                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-categories"></use>
+                            </svg>
+                        </a>
+                    </div>
+                    <div class="listitem__menu">
+                        <a href="manage_categories.php" class="listitem__caption">
+                            <?php echo $hesklang['menu_cat']; ?>
+                        </a>
+                    </div>
+                </li>
+                <?php } ?>
+                <li class="separator"></li>
+                <?php if (hesk_checkPermission('can_man_users',0)) { ?>
+                <li class="listitem <?php if ($calling_script === 'manage_users') { ?>current<?php } ?>">
+                    <div class="listitem__icon">
+                        <a href="manage_users.php">
+                            <svg class="icon icon-team">
+                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-team"></use>
+                            </svg>
+                        </a>
+                    </div>
+                    <div class="listitem__menu">
+                        <a href="manage_users.php" class="listitem__caption">
+                            <?php echo $hesklang['team']; ?>
+                        </a>
+                    </div>
+                </li>
+                <?php
+                }
+
+                //Reports
+                if (hesk_checkPermission('can_run_reports',0)) {
+                    $pages = array('reports', 'export');
+                    $open_menu = in_array($calling_script, $pages) ? 'current submenu-is-opened' : '';
+                ?>
+                <li class="listitem submenu <?php echo $open_menu; ?>">
+                    <div class="listitem__icon">
+                        <a href="#">
+                            <svg class="icon icon-reports">
+                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-reports"></use>
+                            </svg>
+                        </a>
+                    </div>
+                    <div class="separator"></div>
+                    <div class="listitem__menu">
+                        <a href="#" class="listitem__caption"><?php echo $hesklang['reports']; ?></a>
+                        <ul class="submenu__list">
+                            <li class="submenu__listitem <?php if ($calling_script === 'reports') { ?>current<?php } ?>">
+                                <a href="reports.php">
+                                    <?php echo $hesklang['reports_tab']; ?>
+                                </a>
+                            </li>
+                            <li class="submenu__listitem <?php if ($calling_script === 'export') { ?>current<?php } ?>">
+                                <a href="export.php">
+                                    <?php echo $hesklang['export']; ?>
+                                </a>
+                            </li>
+                        </ul>
+                    </div>
+                </li>
+                <?php
+                } elseif (hesk_checkPermission('can_export',0)) {
+                    ?>
+                    <li class="listitem <?php if ($calling_script === 'export') { ?>current<?php } ?>">
+                        <div class="listitem__icon">
+                            <a href="export.php">
+                                <svg class="icon icon-team">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-team"></use>
+                                </svg>
+                            </a>
+                        </div>
+                        <div class="listitem__menu">
+                            <a href="export.php" class="listitem__caption">
+                                <?php echo $hesklang['export']; ?>
+                            </a>
+                        </div>
+                    </li>
+                    <?php
+                }
+
+                if (hesk_checkPermission('can_ban_emails',0) ||
+                    hesk_checkPermission('can_ban_ips',0) ||
+                    hesk_checkPermission('can_service_msg',0) ||
+                    hesk_checkPermission('can_email_tpl',0) ||
+                    hesk_checkPermission('can_man_settings',0)) {
+                    $pages = array('banned_emails', 'banned_ips', 'service_messages', 'email_templates', 'custom_fields', 'custom_statuses');
+                    $open_menu = in_array($calling_script, $pages) ? 'current submenu-is-opened' : '';
+                ?>
+                <li class="separator"></li>
+                <li class="listitem submenu <?php echo $open_menu; ?>">
+                    <div class="listitem__icon">
+                        <a href="#">
+                            <svg class="icon icon-tools">
+                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tools"></use>
+                            </svg>
+                        </a>
+                    </div>
+                    <div class="listitem__menu">
+                        <a href="#" class="listitem__caption">
+                            <?php echo $hesklang['tools']; ?>
+                        </a>
+                        <ul class="submenu__list">
+                            <?php if (hesk_checkPermission('can_ban_emails',0)) {
+                                ?>
+                                <li class="submenu__listitem <?php if ($calling_script === 'banned_emails') { ?>current<?php } ?>">
+                                    <a href="banned_emails.php">
+                                        <?php echo $hesklang['banemail']; ?>
+                                    </a>
+                                </li>
+                                <?php
+                            }
+
+                            if (hesk_checkPermission('can_ban_ips',0)) {
+                                ?>
+                                <li class="submenu__listitem <?php if ($calling_script === 'banned_ips') { ?>current<?php } ?>">
+                                    <a href="banned_ips.php">
+                                        <?php echo $hesklang['banip']; ?>
+                                    </a>
+                                </li>
+                                <?php
+                            }
+
+                            if (hesk_checkPermission('can_service_msg',0)) {
+                                ?>
+                                <li class="submenu__listitem <?php if ($calling_script === 'service_messages') { ?>current<?php } ?>">
+                                    <a href="service_messages.php">
+                                        <?php echo $hesklang['sm_title']; ?>
+                                    </a>
+                                </li>
+                                <?php
+                            }
+
+                            if (hesk_checkPermission('can_email_tpl',0)) {
+                                ?>
+                                <li class="submenu__listitem <?php if ($calling_script === 'email_templates') { ?>current<?php } ?>">
+                                    <a href="email_templates.php">
+                                        <?php echo $hesklang['et_title']; ?>
+                                    </a>
+                                </li>
+                                <?php
+                            }
+
+                            if (hesk_checkPermission('can_man_settings',0)) {
+                                ?>
+                                <li class="submenu__listitem <?php if ($calling_script === 'custom_fields') { ?>current<?php } ?>">
+                                    <a href="custom_fields.php">
+                                        <?php echo $hesklang['tab_4']; ?>
+                                    </a>
+                                </li>
+                                <li class="submenu__listitem <?php if ($calling_script === 'custom_statuses') { ?>current<?php } ?>">
+                                    <a href="custom_statuses.php">
+                                        <?php echo $hesklang['statuses']; ?>
+                                    </a>
+                                </li>
+                                <?php
+                            }
+                            ?>
+                        </ul>
+                    </div>
+                </li>
+                <?php
+                }
+
+                if (hesk_checkPermission('can_man_settings',0)) {
+                    $pages = array('admin_settings_general', 'admin_settings_help_desk', 'admin_settings_knowledgebase',
+                        'admin_settings_email', 'admin_settings_ticket_list', 'admin_settings_misc');
+                    $open_menu = in_array($calling_script, $pages) ? 'current submenu-is-opened' : '';
+                    ?>
+                    <li class="listitem submenu <?php echo $open_menu; ?>">
+                        <div class="listitem__icon">
+                            <a href="#">
+                                <svg class="icon icon-settings">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-settings"></use>
+                                </svg>
+                            </a>
+                        </div>
+                        <div class="listitem__menu">
+                            <a href="#" class="listitem__caption">
+                                <?php echo $hesklang['settings']; ?>
+                            </a>
+                            <ul class="submenu__list">
+                                <li class="submenu__listitem <?php if ($calling_script === 'admin_settings_general') { ?>current<?php } ?>">
+                                    <a href="admin_settings_general.php">
+                                        <?php echo $hesklang['tab_1']; ?>
+                                    </a>
+                                </li>
+                                <li class="submenu__listitem <?php if ($calling_script === 'admin_settings_help_desk') { ?>current<?php } ?>">
+                                    <a href="admin_settings_help_desk.php">
+                                        <?php echo $hesklang['tab_2']; ?>
+                                    </a>
+                                </li>
+                                <li class="submenu__listitem <?php if ($calling_script === 'admin_settings_knowledgebase') { ?>current<?php } ?>">
+                                    <a href="admin_settings_knowledgebase.php">
+                                        <?php echo $hesklang['tab_3']; ?>
+                                    </a>
+                                </li>
+                                <li class="submenu__listitem <?php if ($calling_script === 'admin_settings_email') { ?>current<?php } ?>">
+                                    <a href="admin_settings_email.php">
+                                        <?php echo $hesklang['tab_6']; ?>
+                                    </a>
+                                </li>
+                                <li class="submenu__listitem <?php if ($calling_script === 'admin_settings_ticket_list') { ?>current<?php } ?>">
+                                    <a href="admin_settings_ticket_list.php">
+                                        <?php echo $hesklang['tab_7']; ?>
+                                    </a>
+                                </li>
+                                <li class="submenu__listitem <?php if ($calling_script === 'admin_settings_misc') { ?>current<?php } ?>">
+                                    <a href="admin_settings_misc.php">
+                                        <?php echo $hesklang['tab_5']; ?>
+                                    </a>
+                                </li>
+                            </ul>
+                        </div>
+                    </li>
+                    <?php
+                }
+                ?>
+                <li class="separator mobile"></li>
+                <li class="listitem mobile <?php if ($calling_script === 'mail') { ?>current<?php } ?>">
+                    <div class="listitem__icon">
+                        <a href="mail.php">
+                            <svg class="icon icon-mail">
+                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-mail"></use>
+                            </svg>
+                        </a>
+                    </div>
+                    <div class="listitem__menu">
+                        <a href="mail.php" class="listitem__caption">
+                            <?php echo $hesklang['menu_msg']; ?>
+                        </a>
+                        <?php if ($num_mail > 0): ?>
+                        <span class="badge listitem__notification">
+                            <?php echo $num_mail; ?>
+                        </span>
+                        <?php endif; ?>
+                    </div>
+                </li>
+                <li class="listitem mobile <?php if ($calling_script === 'profile') { ?>current<?php } ?>">
+                    <div class="listitem__icon">
+                        <a href="profile.php" class="mobile_ava">
+                            <?php
+                            $letter = substr($_SESSION['name'], 0, 1);
+
+                            echo hesk_mb_strtoupper($letter);
+                            ?>
+                        </a>
+                    </div>
+                    <div class="listitem__menu">
+                        <a href="profile.php" class="listitem__caption">
+                            <?php echo $hesklang['profile']; ?>
+                        </a>
+                    </div>
+                </li>
+            </ul>
+        </div>
+    </nav>
+</aside>
+<main class="main">
+    <!-- begin header -->
+    <header class="header">
+        <div class="header__left">
+        </div>
+        <div class="header__right" style="border-left: none">
+            <a href="new_ticket.php" class="btn btn-full" ripple="ripple">
+                <?php echo $hesklang['create_new_ticket']; ?>
+            </a>
+            <div class="profile">
+                <div class="profile__item profile__item--mail">
+                    <a href="mail.php" class="btn btn-empty">
+                        <div class="profile__item_rel">
+                            <svg class="icon icon-mail">
+                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-mail"></use>
+                            </svg>
+                            <?php if ($num_mail > 0): ?>
+                            <div class="badge"><?php echo $num_mail; ?></div>
+                            <?php
+                            endif;
+                            unset($num_mail);
+                            ?>
+                        </div>
+                    </a>
+                </div>
+                <div class="profile__item profile__user out-close">
+                    <div class="user__ava" data-action="show-profile">
+                        <?php
+                        $letter = substr($_SESSION['name'], 0, 1);
+
+                        echo hesk_mb_strtoupper($letter);
+                        ?>
+                    </div>
+                    <div class="user__name" data-action="show-profile">
+                        <p>
+                            <span><?php echo $_SESSION['name']; ?></span>
+                            <svg class="icon icon-chevron-down">
+                                <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-chevron-down"></use>
+                            </svg>
+                        </p>
+                    </div>
+                    <section class="profile__menu">
+                        <div class="profile--view">
+                            <a href="profile.php" class="btn btn-border" ripple="ripple"><?php echo $hesklang['view_profile']; ?></a>
+                        </div>
+                        <div class="profile--logout">
+                            <a href="index.php?a=logout&token=<?php hesk_token_echo(); ?>">
+                                <svg class="icon icon-log-out">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-log-out"></use>
+                                </svg>
+                                <span><?php echo $hesklang['logout']; ?></span>
+                            </a>
+                        </div>
+                    </section>
+                </div>
+            </div>
+        </div>
+        <div class="header__mobile">
+            <button class="btn btn-empty header__menu" data-action="toggle-menu">
+                <svg class="icon icon-menu-mobile">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-menu-mobile"></use>
+                </svg>
+                <svg class="icon icon-close-mobile">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close-mobile"></use>
+                </svg>
+            </button>
+            <a class="navbar__logo" href="admin_main.php"><?php echo $hesklang['help_desk']; ?></a>
+            <div class="header__mobile_actions">
+                <a href="new_ticket.php" class="btn btn-empty" data-action="create-ticket">
+                    <svg class="icon icon-add">
+                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-add"></use>
+                    </svg>
+                </a>
+            </div>
+        </div>
+    </header>
+<?php
+// Show a notice if we are in maintenance mode
+if ( hesk_check_maintenance(false) )
+{
+	echo '<br />';
+	hesk_show_notice($hesklang['mma2'], $hesklang['mma1'], false);
+}
+
+// Show a notice if we are in "Knowledgebase only" mode
+if ( hesk_check_kb_only(false) )
+{
+	echo '<br />';
+	hesk_show_notice($hesklang['kbo2'], $hesklang['kbo1'], false);
+}
+?>
diff --git a/hesk/inc/show_search_form.inc.php b/hesk/inc/show_search_form.inc.php
new file mode 100644
index 0000000..08482f4
--- /dev/null
+++ b/hesk/inc/show_search_form.inc.php
@@ -0,0 +1,487 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');} 
+
+if ( ! isset($status) )
+{
+	$status = $hesk_settings['statuses'];
+    unset($status[3]);
+}
+
+if ( ! isset($priority) )
+{
+	$priority = array(
+	0 => 'CRITICAL',
+	1 => 'HIGH',
+	2 => 'MEDIUM',
+	3 => 'LOW',
+	);
+}
+
+if ( ! isset($what) )
+{
+	$what = 'trackid';
+}
+
+if ( ! isset($owner_input) )
+{
+	$owner_input = 0;
+}
+
+if ( ! isset($date_input) )
+{
+	$date_input = '';
+}
+
+/* Can view tickets that are unassigned or assigned to others? */
+$can_view_ass_others = hesk_checkPermission('can_view_ass_others',0);
+$can_view_unassigned = hesk_checkPermission('can_view_unassigned',0);
+$can_view_ass_by     = hesk_checkPermission('can_view_ass_by', 0);
+
+/* Category options */
+$category_options = '';
+if ( isset($hesk_settings['categories']) && count($hesk_settings['categories']) )
+{
+	foreach ($hesk_settings['categories'] as $row['id'] => $row['name'])
+	{
+		$row['name'] = (hesk_mb_strlen($row['name']) > 30) ? hesk_mb_substr($row['name'],0,30) . '...' : $row['name'];
+		$selected = ($row['id'] == $category) ? 'selected="selected"' : '';
+		$category_options .= '<option value="'.$row['id'].'" '.$selected.'>'.$row['name'].'</option>';
+	}
+}
+else
+{
+	$res2 = hesk_dbQuery('SELECT `id`, `name` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'categories` WHERE ' . hesk_myCategories('id') . ' ORDER BY `cat_order` ASC');
+	while ($row=hesk_dbFetchAssoc($res2))
+	{
+		$row['name'] = (hesk_mb_strlen($row['name']) > 30) ? hesk_mb_substr($row['name'],0,30) . '...' : $row['name'];
+		$selected = ($row['id'] == $category) ? 'selected="selected"' : '';
+		$category_options .= '<option value="'.$row['id'].'" '.$selected.'>'.$row['name'].'</option>';
+	}
+}
+
+/* List of staff */
+if (($can_view_ass_others || $can_view_ass_by) && ! isset($admins))
+{
+	$admins = array();
+	$res2 = hesk_dbQuery("SELECT `id`,`name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ORDER BY `name` ASC");
+	while ($row=hesk_dbFetchAssoc($res2))
+	{
+		$admins[$row['id']]=$row['name'];
+	}
+}
+
+$more = empty($_GET['more']) ? 0 : 1;
+$more2 = empty($_GET['more2']) ? 0 : 1;
+
+#echo "SQL: $sql";
+?>
+
+<!-- ** START SHOW TICKET FORM ** -->
+<h2 style="font-size: 18px; font-weight: bold"><?php echo $hesklang['show_tickets']; ?></h2>
+<div class="table-wrap">
+    <form name="showt" action="show_tickets.php" method="get" class="show_tickets form">
+        <div class="search-option">
+            <div class="search-name">
+                <?php echo $hesklang['status']; ?>
+            </div>
+            <div class="search-options">
+                <div class="checkbox-list">
+                <?php
+                hesk_get_status_checkboxes($status);
+                ?>
+                </div>
+            </div>
+        </div>
+        <div id="topSubmit" style="display:<?php echo $more ? 'none' : 'block' ; ?>">
+            <div style="display: flex">
+                <button type="submit" class="btn btn-full"><?php echo $hesklang['show_tickets']; ?></button>
+                <a class="btn btn--blue-border" href="javascript:void(0)" onclick="Javascript:hesk_toggleLayerDisplay('divShow');Javascript:hesk_toggleLayerDisplay('topSubmit');document.showt.more.value='1';"><?php echo $hesklang['mopt']; ?></a>
+            </div>
+        </div>
+        <div id="divShow" style="display:<?php echo $more ? 'block' : 'none' ; ?>">
+            <div class="search-option">
+                <div class="search-name">
+                    <?php echo $hesklang['priority']; ?>
+                </div>
+                <div class="search-options">
+                    <div class="checkbox-list">
+                        <div class="checkbox-custom">
+                            <input type="checkbox" id="p0" name="p0" value="1" <?php if (isset($priority[0])) {echo 'checked';} ?>>
+                            <label for="p0"><span class="critical"><?php echo $hesklang['critical']; ?></span></label>
+                        </div>
+                        <div class="checkbox-custom">
+                            <input type="checkbox" id="p2" name="p2" value="1" <?php if (isset($priority[2])) {echo 'checked';} ?>>
+                            <label for="p2"><span class="medium"><?php echo $hesklang['medium']; ?></span></label>
+                        </div>
+                        <div class="checkbox-custom">
+                            <input type="checkbox" id="p1" name="p1" value="1" <?php if (isset($priority[1])) {echo 'checked';} ?>>
+                            <label for="p1"><span class="important"><?php echo $hesklang['high']; ?></span></label>
+                        </div>
+                        <div class="checkbox-custom">
+                            <input type="checkbox" id="p3" name="p3" value="1" <?php if (isset($priority[3])) {echo 'checked';} ?>>
+                            <label for="p3"><span class="normal"><?php echo $hesklang['low']; ?></span></label>
+                        </div>
+                    </div>
+                </div>
+            </div>
+            <div class="search-option">
+                <div class="search-name">
+                    <?php echo $hesklang['show']; ?>
+                </div>
+                <div class="search-options">
+                    <div class="checkbox-list">
+                        <div class="checkbox-custom">
+                            <input type="checkbox" name="s_my" id="s_my" value="1" <?php if ($s_my[1]) echo 'checked'; ?>>
+                            <label for="s_my"><?php echo $hesklang['s_my']; ?></label>
+                        </div>
+                        <?php
+                        if ($can_view_unassigned)
+                        {
+                            ?>
+                            <div class="checkbox-custom">
+                                <input type="checkbox" name="s_un" id="s_un" value="1" <?php if ($s_un[1]) echo 'checked'; ?>>
+                                <label for="s_un"><?php echo $hesklang['s_un']; ?></label>
+                            </div>
+                            <?php
+                        }
+                        ?>
+                        <?php
+                        if ($can_view_ass_others || $can_view_ass_by)
+                        {
+                            ?>
+                            <div class="checkbox-custom">
+                                <input type="checkbox" name="s_ot" id="s_ot" value="1" <?php if ($s_ot[1]) echo 'checked'; ?>>
+                                <label for="s_ot"><?php echo $hesklang['s_ot']; ?></label>
+                            </div>
+                            <?php
+                        }
+                        ?>
+                        <div class="checkbox-custom">
+                            <input type="checkbox" name="archive" id="s_archive" value="1" <?php if ($archive[1]) echo 'checked'; ?>>
+                            <label for="s_archive"><?php echo $hesklang['disp_only_archived']; ?></label>
+                        </div>
+                    </div>
+                </div>
+            </div>
+            <div class="search-option">
+                <div class="search-name">
+                    <?php echo $hesklang['sort_by']; ?>
+                </div>
+                <div class="search-options">
+                    <div class="radio-list">
+                        <?php
+                        array_unshift($hesk_settings['ticket_list'], 'priority');
+                        $hesk_settings['possible_ticket_list']['priority'] = $hesklang['priority'];
+
+                        foreach ($hesk_settings['ticket_list'] as $key): ?>
+                            <div class="radio-custom">
+                                <input type="radio" id="sort<?php echo $key; ?>" name="sort" value="<?php echo $key; ?>"
+                                    <?php if ($sort == $key) { echo 'checked'; } ?>>
+                                <label for="sort<?php echo $key; ?>">
+                                    <?php echo $hesk_settings['possible_ticket_list'][$key]; ?>
+                                </label>
+                            </div>
+                        <?php endforeach; ?>
+                    </div>
+                </div>
+            </div>
+            <div class="search-option">
+                <div class="search-name">
+                    <?php echo $hesklang['gb']; ?>
+                </div>
+                <div class="search-options">
+                    <div class="radio-list">
+                        <div class="radio-custom">
+                            <input type="radio" name="g" value="" id="g_" <?php if (!$group) {echo 'checked';} ?>>
+                            <label for="g_">
+                                <?php echo $hesklang['dg']; ?>
+                            </label>
+                        </div>
+                        <?php
+                        if ($can_view_unassigned || $can_view_ass_others || $can_view_ass_by)
+                        {
+                            ?>
+                            <div class="radio-custom">
+                                <input type="radio" name="g" value="owner" id="g_owner" <?php if ($group == 'owner') {echo 'checked';} ?>>
+                                <label for="g_owner">
+                                    <?php echo $hesklang['owner']; ?>
+                                </label>
+                            </div>
+                            <?php
+                        }
+                        ?>
+                        <div class="radio-custom">
+                            <input type="radio" name="g" value="category" id="g_category" <?php if ($group == 'category') {echo 'checked';} ?>>
+                            <label for="g_category">
+                                <?php echo $hesklang['category']; ?>
+                            </label>
+                        </div>
+                        <div class="radio-custom">
+                            <input type="radio" name="g" value="priority" id="g_priority" <?php if ($group == 'priority') {echo 'checked';} ?>>
+                            <label for="g_priority">
+                                <?php echo $hesklang['priority']; ?>
+                            </label>
+                        </div>
+                    </div>
+                </div>
+            </div>
+            <div class="search-option">
+                <div class="search-name">
+                    <?php echo $hesklang['category']; ?>
+                </div>
+                <div class="search-options">
+                    <select name="category">
+                        <option value="0" ><?php echo $hesklang['any_cat']; ?></option>
+                        <?php echo $category_options; ?>
+                    </select>
+                </div>
+            </div>
+            <div class="search-option">
+                <div class="search-name">
+                    <?php echo $hesklang['display']; ?>
+                </div>
+                <div class="search-options">
+                    <input class="form-control" type="text" name="limit" value="<?php echo $maxresults; ?>" style="width: 25%">
+                    <?php echo $hesklang['tickets_page']; ?>
+                </div>
+            </div>
+            <div class="search-option">
+                <div class="search-name">
+                    <?php echo $hesklang['order']; ?>
+                </div>
+                <div class="search-options">
+                    <div class="radio-list">
+                        <div class="radio-custom">
+                            <input type="radio" name="asc" value="1" id="g_asc1" <?php if ($asc) {echo 'checked';} ?>>
+                            <label for="g_asc1">
+                                <?php echo $hesklang['ascending']; ?>
+                            </label>
+                        </div>
+                        <div class="radio-custom">
+                            <input type="radio" name="asc" value="0" id="g_asc0" <?php if (!$asc) {echo 'checked';} ?>>
+                            <label for="g_asc0">
+                                <?php echo $hesklang['descending']; ?>
+                            </label>
+                        </div>
+                    </div>
+                </div>
+            </div>
+            <div class="search-option">
+                <div class="search-name">
+                    <?php echo $hesklang['opt']; ?>
+                </div>
+                <div class="search-options">
+                    <div class="checkbox-list">
+                        <div class="checkbox-custom">
+                            <input type="checkbox" name="cot" id="g_cot" value="1" <?php if ($cot) {echo 'checked';} ?>>
+                            <label for="g_cot"><?php echo $hesklang['cot']; ?></label>
+                        </div>
+                        <div class="checkbox-custom">
+                            <input type="checkbox" name="def" value="1" id="g_def">
+                            <label for="g_def"><?php echo $hesklang['def']; ?></label>&nbsp;
+                            (<a href="admin_main.php?reset=1&amp;token=<?php echo hesk_token_echo(0); ?>"><?php echo $hesklang['redv']; ?></a>)
+                        </div>
+                    </div>
+                </div>
+            </div>
+            <div id="bottomSubmit">
+                <div style="display: flex">
+                    <button type="submit" id="bottom-showtickets" class="btn btn-full"><?php echo $hesklang['show_tickets']; ?></button>
+                    <a class="btn btn--blue-border" href="javascript:void(0)" onclick="hesk_toggleLayerDisplay('divShow');hesk_toggleLayerDisplay('topSubmit');document.showt.more.value='0';"><?php echo $hesklang['lopt']; ?></a>
+                    <input type="hidden" name="more" value="<?php echo $more ? 1 : 0 ; ?>">
+                </div>
+            </div>
+        </div>
+    </form>
+</div>
+
+<!-- ** END SHOW TICKET FORM ** -->
+
+<!-- ** START SEARCH TICKETS FORM ** -->
+<h2 style="margin-top: 20px; font-size: 18px; font-weight: bold"><?php echo $hesklang['find_ticket_by']; ?></h2>
+<div class="table-wrap">
+    <form action="find_tickets.php" method="get" name="findby" id="findby" class="show_tickets form">
+        <div class="search-option">
+            <div class="search-name">
+                <?php echo $hesklang['s_for']; ?>
+            </div>
+            <div class="search-options">
+                <input class="form-control" type="text" name="q" <?php if (isset($q)) {echo 'value="'.$q.'"';} ?>>
+            </div>
+        </div>
+        <div class="search-option">
+            <div class="search-name">
+                <?php echo $hesklang['s_in']; ?>
+            </div>
+            <div class="search-options">
+                <select name="what">
+                    <option value="trackid" <?php if ($what=='trackid') {echo 'selected="selected"';} ?> ><?php echo $hesklang['trackID']; ?></option>
+                    <?php
+                    if ($hesk_settings['sequential'])
+                    {
+                        ?>
+                        <option value="seqid" <?php if ($what=='seqid') {echo 'selected="selected"';} ?> ><?php echo $hesklang['seqid']; ?></option>
+                        <?php
+                    }
+                    ?>
+                    <option value="name"    <?php if ($what=='name') {echo 'selected="selected"';} ?> ><?php echo $hesklang['name']; ?></option>
+                    <option value="email"	<?php if ($what=='email') {echo 'selected="selected"';} ?> ><?php echo $hesklang['email']; ?></option>
+                    <option value="subject" <?php if ($what=='subject') {echo 'selected="selected"';} ?> ><?php echo $hesklang['subject']; ?></option>
+                    <option value="message" <?php if ($what=='message') {echo 'selected="selected"';} ?> ><?php echo $hesklang['message']; ?></option>
+                    <?php
+                    foreach ($hesk_settings['custom_fields'] as $k=>$v)
+                    {
+                        $selected = ($what == $k) ? 'selected="selected"' : '';
+                        if ($v['use'])
+                        {
+                            $v['name'] = (hesk_mb_strlen($v['name']) > 30) ? hesk_mb_substr($v['name'],0,30) . '...' : $v['name'];
+                            echo '<option value="'.$k.'" '.$selected.'>'.$v['name'].'</option>';
+                        }
+                    }
+                    ?>
+                    <option value="notes" <?php if ($what=='notes') {echo 'selected="selected"';} ?> ><?php echo $hesklang['notes']; ?></option>
+                    <option value="ip" <?php if ($what=='ip') {echo 'selected="selected"';} ?> ><?php echo $hesklang['IP_addr']; ?></option>
+                </select>
+            </div>
+        </div>
+        <div id="topSubmit2" style="display:<?php echo $more2 ? 'none' : 'block' ; ?>">
+            <div style="display: flex">
+                <button type="submit" class="btn btn-full" id="findticket"><?php echo $hesklang['find_ticket']; ?></button>
+                <a class="btn btn--blue-border" id="moreoptions2" href="javascript:void(0)" onclick="hesk_toggleLayerDisplay('divShow2');hesk_toggleLayerDisplay('topSubmit2');document.findby.more2.value='1';"><?php echo $hesklang['mopt']; ?></a>
+            </div>
+        </div>
+        <div id="divShow2" style="display:<?php echo $more2 ? 'block' : 'none' ; ?>">
+            <div class="search-option">
+                <div class="search-name">
+                    <?php echo $hesklang['category']; ?>
+                </div>
+                <div class="search-options">
+                    <select id="categoryfind" name="category">
+                        <option value="0" ><?php echo $hesklang['any_cat']; ?></option>
+                        <?php echo $category_options; ?>
+                    </select>
+                </div>
+            </div>
+            <?php
+            if ($can_view_ass_others || $can_view_ass_by)
+            {
+                ?>
+                <div class="search-option">
+                    <div class="search-name">
+                        <?php echo $hesklang['owner']; ?>
+                    </div>
+                    <div class="search-options">
+                        <select id="ownerfind" name="owner">
+                            <option value="0" ><?php echo $hesklang['anyown']; ?></option>
+                            <?php
+                            foreach ($admins as $staff_id => $staff_name)
+                            {
+                                echo '<option value="'.$staff_id.'" '.($owner_input == $staff_id ? 'selected="selected"' : '').'>'.$staff_name.'</option>';
+                            }
+                            ?>
+                        </select>
+                    </div>
+                </div>
+                <?php
+            }
+            ?>
+            <div class="search-option">
+                <div class="search-name">
+                    <?php echo $hesklang['date']; ?>
+                </div>
+                <div class="search-options">
+                    <section class="param calendar">
+                        <div class="calendar--button">
+                            <button type="button">
+                                <svg class="icon icon-calendar">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-calendar"></use>
+                                </svg>
+                            </button>
+                            <input name="dt"
+                                <?php if ($date_input) {echo 'value="'.$date_input.'"';} ?>
+                                   type="text" class="datepicker">
+                        </div>
+                        <div class="calendar--value" <?php echo ($date_input ? 'style="display: block"' : ''); ?>>
+                            <span><?php echo $date_input; ?></span>
+                            <i class="close">
+                                <svg class="icon icon-close">
+                                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
+                                </svg>
+                            </i>
+                    </div>
+                    </section>
+                </div>
+            </div>
+            <div class="search-option">
+                <div class="search-name">
+                    <?php echo $hesklang['s_incl']; ?>
+                </div>
+                <div class="search-options">
+                    <div class="checkbox-list">
+                        <div class="checkbox-custom">
+                            <input type="checkbox" id="find_s_my" name="s_my" value="1" <?php if ($s_my[2]) echo 'checked'; ?>>
+                            <label for="find_s_my"><?php echo $hesklang['s_my']; ?></label>
+                        </div>
+                        <?php
+                        if ($can_view_ass_others || $can_view_ass_by)
+                        {
+                            ?>
+                            <div class="checkbox-custom">
+                                <input type="checkbox" id="find_s_ot" name="s_ot" value="1" <?php if ($s_ot[2]) echo 'checked'; ?>>
+                                <label for="find_s_ot"><?php echo $hesklang['s_ot']; ?></label>
+                            </div>
+                            <?php
+                        }
+
+                        if ($can_view_unassigned)
+                        {
+                            ?>
+                            <div class="checkbox-custom">
+                                <input type="checkbox" id="find_s_un" name="s_un" value="1" <?php if ($s_un[2]) echo 'checked'; ?>>
+                                <label for="find_s_un"><?php echo $hesklang['s_un']; ?></label>
+                            </div>
+                            <?php
+                        }
+                        ?>
+                        <div class="checkbox-custom">
+                            <input type="checkbox" id="find_archive" name="archive" value="1" <?php if ($archive[2]) echo 'checked'; ?>>
+                            <label for="find_archive"><?php echo $hesklang['disp_only_archived']; ?></label>
+                        </div>
+                    </div>
+                </div>
+            </div>
+            <div class="search-option">
+                <div class="search-name">
+                    <?php echo $hesklang['display']; ?>
+                </div>
+                <div class="search-options">
+                    <input type="text" name="limit" value="<?php echo $maxresults; ?>" class="form-control" style="width: 25%">
+                    <?php echo $hesklang['results_page']; ?>
+                </div>
+            </div>
+            <div id="bottomSubmit">
+                <div style="display: flex">
+                    <button type="submit" id="findticket2" class="btn btn-full"><?php echo $hesklang['find_ticket']; ?></button>
+                    <a class="btn btn--blue-border" href="javascript:void(0)" onclick="hesk_toggleLayerDisplay('divShow2');hesk_toggleLayerDisplay('topSubmit2');document.findby.more2.value='0';"><?php echo $hesklang['lopt']; ?></a>
+                    <input type="hidden" name="more2" value="<?php echo $more2 ? 1 : 0 ; ?>">
+                </div>
+            </div>
+        </div>
+    </form>
+</div>
+
+<!-- ** END SEARCH TICKETS FORM ** -->
+
diff --git a/hesk/inc/statuses.inc.php b/hesk/inc/statuses.inc.php
new file mode 100644
index 0000000..b68c847
--- /dev/null
+++ b/hesk/inc/statuses.inc.php
@@ -0,0 +1,229 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
+
+// Load available statuses
+hesk_load_statuses();
+
+/*** FUNCTIONS ***/
+
+
+function hesk_load_statuses($use_cache=1)
+{
+	global $hesk_settings, $hesklang;
+
+	// Do we have a cached version available
+	$cache_dir = dirname(dirname(__FILE__)).'/'.$hesk_settings['cache_dir'].'/';
+    $cache_file = $cache_dir . 'status_' . sha1($hesk_settings['language']).'.cache.php';
+
+	if ($use_cache && file_exists($cache_file))
+	{
+		require($cache_file);
+		return true;
+	}
+
+	// Define statuses array
+	$hesk_settings['statuses'] = array();
+
+    // HESK default statuses:
+    //
+    // 0 = NEW
+    $hesk_settings['statuses'][0] = array(
+        'name'  => $hesklang['open'],
+        'class' => 'open',
+    );
+    // 1 = CUSTOMER REPLIED
+    $hesk_settings['statuses'][1] = array(
+        'name'  => $hesklang['wait_reply'],
+        'class' => 'waitingreply',
+    );
+    // 2 = STAFF REPLIED
+    $hesk_settings['statuses'][2] = array(
+        'name'  => $hesklang['replied'],
+        'class' => 'replied',
+    );
+    // 3 = RESOLVED
+    $hesk_settings['statuses'][3] = array(
+        'name'  => $hesklang['closed'],
+        'class' => 'resolved',
+    );
+    // 4 = IN PROGRESS
+    $hesk_settings['statuses'][4] = array(
+        'name'  => $hesklang['in_progress'],
+        'class' => 'inprogress',
+    );
+    // 5 = ON HOLD
+    $hesk_settings['statuses'][5] = array(
+        'name'  => $hesklang['on_hold'],
+        'class' => 'onhold',
+    );
+
+    // Make sure we have database connection
+    hesk_load_database_functions();
+    hesk_dbConnect();
+
+	$res = hesk_dbQuery("SELECT `id`, `name`, `color`, `can_customers_change` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_statuses` ORDER BY `id` ASC");
+	while ($row = hesk_dbFetchAssoc($res))
+	{
+		// Let's set status name for current language (or the first one we find)
+		$names = json_decode($row['name'], true);
+		$row['name'] = (isset($names[$hesk_settings['language']])) ? $names[$hesk_settings['language']] : reset($names);
+
+		// Add to statuses array
+		$hesk_settings['statuses'][$row['id']] = array(
+            'name'  => $row['name'],
+            'color' => '#'.$row['color'],
+            'can_customers_change' => $row['can_customers_change'],
+        );
+	}
+
+    // Try to cache results
+    if ($use_cache && (is_dir($cache_dir) || ( @mkdir($cache_dir, 0777) && is_writable($cache_dir) ) ) )
+    {
+        // Is there an index.htm file?
+        if ( ! file_exists($cache_dir.'index.htm'))
+        {
+            @file_put_contents($cache_dir.'index.htm', '');
+        }
+
+        // Write data
+        @file_put_contents($cache_file, '<?php if (!defined(\'IN_SCRIPT\')) {die();} $hesk_settings[\'statuses\']=' . var_export($hesk_settings['statuses'], true) . ';' );
+    }
+
+	return true;
+} // END hesk_load_statuses()
+
+
+function hesk_get_status_select($ignore_status = '', $can_resolve = true, $select_status = '')
+{
+    global $hesk_settings;
+
+    $options = '';
+    $last = '';
+
+    foreach ($hesk_settings['statuses'] as $k => $v)
+    {
+        if ($k == $ignore_status)
+        {
+            continue;
+        }
+        elseif ($k == 3)
+        {
+            if ($can_resolve)
+            {
+                $last = '<option value="'.$k.'" '.($k == $select_status ? 'selected' : '').'>'.$v['name'].'</option>';
+            }
+        }
+        else
+        {
+            $options .= '<option value="'.$k.'" '.($k == $select_status ? 'selected' : '').'>'.$v['name'].'</option>';
+        }
+    }
+
+    return $options . $last;
+
+} // END hesk_get_status_select()
+
+
+function hesk_get_status_checkboxes($selected = array())
+{
+    global $hesk_settings;
+
+    $i = 0;
+
+    echo '<div class="checkbox-group list">';
+
+    $has_row = false;
+    foreach ($hesk_settings['statuses'] as $k => $v) {
+        if ($i % 3 === 0) {
+            echo '<div class="row">';
+            $has_row = true;
+        }
+
+        echo '
+        <div class="checkbox-custom">
+            <input type="checkbox" id="s'.$k.'" name="s'.$k.'" value="1" '.(isset($selected[$k]) ? 'checked' : '').'>
+            <label for="s'.$k.'">'.hesk_get_admin_ticket_status($k).'</label>
+        </div>';
+
+        if ($i % 3 === 2) {
+            echo '</div>';
+            $has_row = false;
+        }
+
+        $i++;
+    }
+    if ($has_row) echo '</div>';
+    echo '</div>';
+} // END hesk_get_status_select()
+
+
+function hesk_get_status_name($status)
+{
+    global $hesk_settings, $hesklang;
+    return isset($hesk_settings['statuses'][$status]['name']) ? $hesk_settings['statuses'][$status]['name'] : $hesklang['unknown'];
+} // END hesk_get_status_name()
+
+
+function hesk_get_admin_ticket_status($status, $append = '')
+{
+    return hesk_get_ticket_status($status, $append, 0);
+} // END hesk_get_admin_ticket_status()
+
+
+function hesk_get_ticket_status($status, $append = '', $check_change = 1)
+{
+    global $hesk_settings, $hesklang;
+
+    // Is this a valid status?
+    if ( ! isset($hesk_settings['statuses'][$status]['name']))
+    {
+        return $hesklang['unknown'];
+    }
+
+    // In the customer side check if this status can be changed
+    if ($check_change && ! hesk_can_customer_change_status($status))
+    {
+        if (isset($hesk_settings['statuses'][$status]['color']))
+        {
+            return '<span style="color:'.$hesk_settings['statuses'][$status]['color'].'">'.$hesk_settings['statuses'][$status]['name'].'</font>';
+        }
+
+        return $hesk_settings['statuses'][$status]['name'];
+    }
+
+    // Is this a default status? Use style class to add color
+    if (isset($hesk_settings['statuses'][$status]['class']))
+    {
+        return '<span class="'.$hesk_settings['statuses'][$status]['class'].'">'.$hesk_settings['statuses'][$status]['name'].'</font>' . $append;
+    }
+
+    // Does this status have a color code?
+    if (isset($hesk_settings['statuses'][$status]['color']))
+    {
+        return '<span style="color:'.$hesk_settings['statuses'][$status]['color'].'">'.$hesk_settings['statuses'][$status]['name'].'</font>' . $append;
+    }
+
+    // Just return the name if nothing matches
+    return $hesk_settings['statuses'][$status]['name'] . $append;
+
+} // END hesk_get_ticket_status()
+
+
+function hesk_can_customer_change_status($status)
+{
+    global $hesk_settings;
+    return ( ! isset($hesk_settings['statuses'][$status]['can_customers_change']) || $hesk_settings['statuses'][$status]['can_customers_change'] == '1') ? true : false;
+} // END hesk_get_ticket_status()
diff --git a/hesk/inc/tabs/index.htm b/hesk/inc/tabs/index.htm
new file mode 100644
index 0000000..d79f2c9
--- /dev/null
+++ b/hesk/inc/tabs/index.htm
@@ -0,0 +1,8 @@
+<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
+<HTML><HEAD>
+<TITLE>403 Forbidden</TITLE>
+</HEAD><BODY>
+<H1>Forbidden</H1>
+You don't have permission to access this folder.<P>
+<hr />
+</BODY></HTML>
\ No newline at end of file
diff --git a/hesk/inc/tabs/tabber-minimized.js b/hesk/inc/tabs/tabber-minimized.js
new file mode 100644
index 0000000..e8029f5
--- /dev/null
+++ b/hesk/inc/tabs/tabber-minimized.js
@@ -0,0 +1,40 @@
+/* Copyright (c) 2006 Patrick Fitzgerald */
+
+function tabberObj(argsObj)
+{var arg;this.div=null;this.classMain="tabber";this.classMainLive="tabberlive";this.classTab="tabbertab";this.classTabDefault="tabbertabdefault";this.classNav="tabbernav";this.classTabHide="tabbertabhide";this.classNavActive="tabberactive";this.titleElements=['h2','h3','h4','h5','h6'];this.titleElementsStripHTML=true;this.removeTitle=true;this.addLinkId=false;this.linkIdFormat='<tabberid>nav<tabnumberone>';for(arg in argsObj){this[arg]=argsObj[arg];}
+this.REclassMain=new RegExp('\\b'+this.classMain+'\\b','gi');this.REclassMainLive=new RegExp('\\b'+this.classMainLive+'\\b','gi');this.REclassTab=new RegExp('\\b'+this.classTab+'\\b','gi');this.REclassTabDefault=new RegExp('\\b'+this.classTabDefault+'\\b','gi');this.REclassTabHide=new RegExp('\\b'+this.classTabHide+'\\b','gi');this.tabs=new Array();if(this.div){this.init(this.div);this.div=null;}}
+tabberObj.prototype.init=function(e)
+{var
+childNodes,i,i2,t,defaultTab=0,DOM_ul,DOM_li,DOM_a,aId,headingElement;if(!document.getElementsByTagName){return false;}
+if(e.id){this.id=e.id;}
+this.tabs.length=0;childNodes=e.childNodes;for(i=0;i<childNodes.length;i++){if(childNodes[i].className&&childNodes[i].className.match(this.REclassTab)){t=new Object();t.div=childNodes[i];this.tabs[this.tabs.length]=t;if(childNodes[i].className.match(this.REclassTabDefault)){defaultTab=this.tabs.length-1;}}}
+DOM_ul=document.createElement("ul");DOM_ul.className=this.classNav;for(i=0;i<this.tabs.length;i++){t=this.tabs[i];t.headingText=t.div.title;if(this.removeTitle){t.div.title='';}
+if(!t.headingText){for(i2=0;i2<this.titleElements.length;i2++){headingElement=t.div.getElementsByTagName(this.titleElements[i2])[0];if(headingElement){t.headingText=headingElement.innerHTML;if(this.titleElementsStripHTML){t.headingText.replace(/<br>/gi," ");t.headingText=t.headingText.replace(/<[^>]+>/g,"");}
+break;}}}
+if(!t.headingText){t.headingText=i+1;}
+DOM_li=document.createElement("li");t.li=DOM_li;DOM_a=document.createElement("a");DOM_a.appendChild(document.createTextNode(t.headingText));DOM_a.href="javascript:void(null);";DOM_a.title=t.headingText;DOM_a.name=t.headingText;DOM_a.onclick=this.navClick;DOM_a.tabber=this;DOM_a.tabberIndex=i;if(this.addLinkId&&this.linkIdFormat){aId=this.linkIdFormat;aId=aId.replace(/<tabberid>/gi,this.id);aId=aId.replace(/<tabnumberzero>/gi,i);aId=aId.replace(/<tabnumberone>/gi,i+1);aId=aId.replace(/<tabtitle>/gi,t.headingText.replace(/[^a-zA-Z0-9\-]/gi,''));DOM_a.id=aId;}
+DOM_li.appendChild(DOM_a);DOM_ul.appendChild(DOM_li);}
+e.insertBefore(DOM_ul,e.firstChild);e.className=e.className.replace(this.REclassMain,this.classMainLive);this.tabShow(defaultTab);if(typeof this.onLoad=='function'){this.onLoad({tabber:this});}
+return this;};tabberObj.prototype.navClick=function(event)
+{var
+rVal,a,self,tabberIndex,onClickArgs;a=this;if(!a.tabber){return false;}
+self=a.tabber;tabberIndex=a.tabberIndex;a.blur();if(typeof self.onClick=='function'){onClickArgs={'tabber':self,'index':tabberIndex,'event':event};if(!event){onClickArgs.event=window.event;}
+rVal=self.onClick(onClickArgs);if(rVal===false){return false;}}
+self.tabShow(tabberIndex);return false;};tabberObj.prototype.tabHideAll=function()
+{var i;for(i=0;i<this.tabs.length;i++){this.tabHide(i);}};tabberObj.prototype.tabHide=function(tabberIndex)
+{var div;if(!this.tabs[tabberIndex]){return false;}
+div=this.tabs[tabberIndex].div;if(!div.className.match(this.REclassTabHide)){div.className+=' '+this.classTabHide;}
+this.navClearActive(tabberIndex);return this;};tabberObj.prototype.tabShow=function(tabberIndex)
+{var div;if(!this.tabs[tabberIndex]){return false;}
+this.tabHideAll();div=this.tabs[tabberIndex].div;div.className=div.className.replace(this.REclassTabHide,'');this.navSetActive(tabberIndex);if(typeof this.onTabDisplay=='function'){this.onTabDisplay({'tabber':this,'index':tabberIndex});}
+return this;};tabberObj.prototype.navSetActive=function(tabberIndex)
+{this.tabs[tabberIndex].li.className=this.classNavActive;return this;};tabberObj.prototype.navClearActive=function(tabberIndex)
+{this.tabs[tabberIndex].li.className='';return this;};function tabberAutomatic(tabberArgs)
+{var
+tempObj,divs,i;if(!tabberArgs){tabberArgs={};}
+tempObj=new tabberObj(tabberArgs);divs=document.getElementsByTagName("div");for(i=0;i<divs.length;i++){if(divs[i].className&&divs[i].className.match(tempObj.REclassMain)){tabberArgs.div=divs[i];divs[i].tabber=new tabberObj(tabberArgs);}}
+return this;}
+function tabberAutomaticOnLoad(tabberArgs)
+{var oldOnLoad;if(!tabberArgs){tabberArgs={};}
+oldOnLoad=window.onload;if(typeof window.onload!='function'){window.onload=function(){tabberAutomatic(tabberArgs);};}else{window.onload=function(){oldOnLoad();tabberAutomatic(tabberArgs);};}}
+if(typeof tabberOptions=='undefined'){tabberAutomaticOnLoad();}else{if(!tabberOptions['manualStartup']){tabberAutomaticOnLoad(tabberOptions);}}
\ No newline at end of file
diff --git a/hesk/inc/tabs/tabber.css b/hesk/inc/tabs/tabber.css
new file mode 100644
index 0000000..35eaa06
--- /dev/null
+++ b/hesk/inc/tabs/tabber.css
@@ -0,0 +1,109 @@
+/* $Id: example.css,v 1.5 2006/03/27 02:44:36 pat Exp $ */
+
+/*--------------------------------------------------
+  REQUIRED to hide the non-active tab content.
+  But do not hide them in the print stylesheet!
+  --------------------------------------------------*/
+.tabberlive .tabbertabhide {
+ display:none;
+}
+
+/*--------------------------------------------------
+  .tabber = before the tabber interface is set up
+  .tabberlive = after the tabber interface is set up
+  --------------------------------------------------*/
+.tabber {
+}
+.tabberlive {
+ margin-top:1em;
+}
+
+/*--------------------------------------------------
+  ul.tabbernav = the tab navigation list
+  li.tabberactive = the active tab
+  --------------------------------------------------*/
+ul.tabbernav
+{
+ margin:0;
+ padding: 3px 0;
+ border-bottom: 1px solid #778;
+ font: bold 12px Verdana, sans-serif;
+}
+
+ul.tabbernav li
+{
+ list-style: none;
+ margin: 0;
+ display: inline;
+}
+
+ul.tabbernav li a
+{
+ padding: 3px 0.5em;
+ margin-left: 3px;
+ border: 1px solid #778;
+ border-bottom: none;
+ background: #DDE;
+ text-decoration: none;
+}
+
+ul.tabbernav li a:link { color: #448; }
+ul.tabbernav li a:visited { color: #667; }
+
+ul.tabbernav li a:hover
+{
+ color: #000;
+ background: #AAE;
+ border-color: #227;
+}
+
+ul.tabbernav li.tabberactive a
+{
+ background-color: #fff;
+ border-bottom: 1px solid #fff;
+}
+
+ul.tabbernav li.tabberactive a:hover
+{
+ color: #000;
+ background: white;
+ border-bottom: 1px solid white;
+}
+
+/*--------------------------------------------------
+  .tabbertab = the tab content
+  Add style only after the tabber interface is set up (.tabberlive)
+  --------------------------------------------------*/
+.tabberlive .tabbertab {
+ padding:5px;
+ border:1px solid #aaa;
+ border-top:0;
+
+ /* If you don't want the tab size changing whenever a tab is changed
+    you can set a fixed height */
+
+ /* height:200px; */
+
+ /* If you set a fix height set overflow to auto and you will get a
+    scrollbar when necessary */
+
+ /* overflow:auto; */
+}
+
+/* If desired, hide the heading since a heading is provided by the tab */
+.tabberlive .tabbertab h2 {
+ display:none;
+}
+.tabberlive .tabbertab h3 {
+ display:none;
+}
+
+/* Example of using an ID to set different styles for the tabs on the page */
+.tabberlive#tab1 {
+}
+.tabberlive#tab2 {
+}
+.tabberlive#tab2 .tabbertab {
+ height:200px;
+ overflow:auto;
+}
diff --git a/hesk/inc/ticket_list.inc.php b/hesk/inc/ticket_list.inc.php
new file mode 100644
index 0000000..73470be
--- /dev/null
+++ b/hesk/inc/ticket_list.inc.php
@@ -0,0 +1,772 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
+
+// List of staff and check their permissions
+$admins = array();
+$can_assign_to = array();
+$res2 = hesk_dbQuery("SELECT `id`,`name`,`isadmin`,`heskprivileges` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ORDER BY `name` ASC");
+while ($row = hesk_dbFetchAssoc($res2))
+{
+    $admins[$row['id']] = $row['name'];
+
+    if ($row['isadmin'] || strpos($row['heskprivileges'], 'can_view_tickets') !== false)
+    {
+        $can_assign_to[$row['id']] = $row['name'];
+    }
+}
+
+/* List of categories */
+if ( ! isset($hesk_settings['categories']))
+{
+    $hesk_settings['categories'] = array();
+    $res2 = hesk_dbQuery('SELECT `id`, `name` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'categories` WHERE ' . hesk_myCategories('id') . ' ORDER BY `cat_order` ASC');
+    while ($row=hesk_dbFetchAssoc($res2))
+    {
+        $hesk_settings['categories'][$row['id']] = $row['name'];
+    }
+}
+
+/* Current MySQL time */
+$mysql_time = hesk_dbTime();
+
+/* Get number of tickets and page number */
+$result = hesk_dbQuery($sql_count);
+$total  = hesk_dbResult($result);
+
+// $header_text should come from the page including this (i.e. admin_main.php, show_tickets.php)
+echo str_replace('%%HESK_TICKET_COUNT%%', $total, $header_text);
+
+if ($total > 0)
+{
+
+	/* This query string will be used to browse pages */
+	if ($href == 'show_tickets.php')
+	{
+		#$query  = 'status='.$status;
+
+        $query = '';
+        $query .= 's' . implode('=1&amp;s',array_keys($status)) . '=1';
+        $query .= '&amp;p' . implode('=1&amp;p',array_keys($priority)) . '=1';
+
+		$query .= '&amp;category='.$category;
+		$query .= '&amp;sort='.$sort;
+		$query .= '&amp;asc='.$asc;
+		$query .= '&amp;limit='.$maxresults;
+		$query .= '&amp;archive='.$archive[1];
+		$query .= '&amp;s_my='.$s_my[1];
+		$query .= '&amp;s_ot='.$s_ot[1];
+		$query .= '&amp;s_un='.$s_un[1];
+
+		$query .= '&amp;cot='.$cot;
+		$query .= '&amp;g='.$group;
+
+		$query .= '&amp;page=';
+	}
+	else
+	{
+		$query  = 'q='.$q;
+	    $query .= '&amp;what='.$what;
+		$query .= '&amp;category='.$category;
+        $query .= '&amp;owner='.$owner_input;
+		$query .= '&amp;dt='.urlencode($date_input);
+		$query .= '&amp;sort='.$sort;
+		$query .= '&amp;asc='.$asc;
+		$query .= '&amp;limit='.$maxresults;
+		$query .= '&amp;archive='.$archive[2];
+		$query .= '&amp;s_my='.$s_my[2];
+		$query .= '&amp;s_ot='.$s_ot[2];
+		$query .= '&amp;s_un='.$s_un[2];
+		$query .= '&amp;page=';
+	}
+	$query_for_pagination = $query;
+
+	$pages = ceil($total/$maxresults) or $pages = 1;
+	if ($page > $pages)
+	{
+		$page = $pages;
+	}
+	$limit_down = ($page * $maxresults) - $maxresults;
+
+	$prev_page = ($page - 1 <= 0) ? 0 : $page - 1;
+	$next_page = ($page + 1 > $pages) ? 0 : $page + 1;
+
+	/* We have the full SQL query now, get tickets */
+	$sql .= " LIMIT ".hesk_dbEscape($limit_down)." , ".hesk_dbEscape($maxresults)." ";
+	$result = hesk_dbQuery($sql);
+
+    /* Uncomment for debugging */
+    # echo "SQL: $sql\n<br>";
+
+	/* This query string will be used to order and reverse display */
+	if ($href == 'show_tickets.php')
+	{
+		#$query  = 'status='.$status;
+
+        $query = '';
+        $query .= 's' . implode('=1&amp;s',array_keys($status)) . '=1';
+        $query .= '&amp;p' . implode('=1&amp;p',array_keys($priority)) . '=1';
+
+		$query .= '&amp;category='.$category;
+		#$query .= '&amp;asc='.(isset($is_default) ? 1 : $asc_rev);
+		$query .= '&amp;limit='.$maxresults;
+		$query .= '&amp;archive='.$archive[1];
+		$query .= '&amp;s_my='.$s_my[1];
+		$query .= '&amp;s_ot='.$s_ot[1];
+		$query .= '&amp;s_un='.$s_un[1];
+		$query .= '&amp;page=1';
+		#$query .= '&amp;sort=';
+
+		$query .= '&amp;cot='.$cot;
+		$query .= '&amp;g='.$group;
+
+	}
+	else
+	{
+		$query  = 'q='.$q;
+	    $query .= '&amp;what='.$what;
+		$query .= '&amp;category='.$category;
+        $query .= '&amp;owner='.$owner_input;
+		$query .= '&amp;dt='.urlencode($date_input);
+		#$query .= '&amp;asc='.$asc;
+		$query .= '&amp;limit='.$maxresults;
+		$query .= '&amp;archive='.$archive[2];
+		$query .= '&amp;s_my='.$s_my[2];
+		$query .= '&amp;s_ot='.$s_ot[2];
+		$query .= '&amp;s_un='.$s_un[2];
+		$query .= '&amp;page=1';
+		#$query .= '&amp;sort=';
+	}
+
+    $query .= '&amp;asc=';
+
+	/* Print the table with tickets */
+	$random=rand(10000,99999);
+
+	$modal_id = hesk_generate_delete_modal($hesklang['confirm'],
+        $hesklang['confirm_execute'],
+    "javascript:document.getElementById('delete-tickets-form').submit()",
+        $hesklang['confirm']);
+	?>
+
+	<form name="form1" id="delete-tickets-form" action="delete_tickets.php" method="post">
+
+    <?php
+    if (empty($group))
+    {
+		hesk_print_list_head();
+    }
+
+	$checkall = '
+    <div class="checkbox-custom">
+        <input type="checkbox" id="ticket_checkall" onclick="hesk_changeAll()">
+        <label for="ticket_checkall">&nbsp;</label>
+    </div>';
+
+    $group_tmp = '';
+	$is_table = 0;
+	$space = 0;
+
+	while ($ticket=hesk_dbFetchAssoc($result))
+	{
+		// Are we grouping tickets?
+		if ($group)
+        {
+			require(HESK_PATH . 'inc/print_group.inc.php');
+        }
+
+		// Set owner (needed for row title)
+		$owner = '';
+        $first_line = '(' . $hesklang['unas'] . ')'." \n\n";
+		if ($ticket['owner'] == $_SESSION['id'])
+		{
+			$owner = '<svg class="icon icon-assign" style="margin-right: 3px">
+                    <use xlink:href="'. HESK_PATH . 'img/sprite.svg#icon-assign"></use>
+                </svg>';
+            $first_line = $hesklang['tasy2'] . " \n\n";
+		}
+		elseif ($ticket['owner'])
+		{
+        	if (!isset($admins[$ticket['owner']]))
+            {
+            	$admins[$ticket['owner']] = $hesklang['e_udel'];
+            }
+			$owner = '<svg class="icon icon-assign-plus" style="margin-right: 3px">
+                    <use xlink:href="'. HESK_PATH . 'img/sprite.svg#icon-assign-plus"></use>
+                </svg>';
+            $first_line = $hesklang['taso3'] . ' ' . $admins[$ticket['owner']] . " \n\n";
+		}
+
+		// Prepare ticket priority
+		switch ($ticket['priority'])
+		{
+			case 0:
+				$ticket['priority'] = 'critical';
+				break;
+			case 1:
+                $ticket['priority'] = 'high';
+				break;
+			case 2:
+				$ticket['priority'] = 'medium';
+				break;
+			default:
+				$ticket['priority'] = 'low';
+		}		
+
+		// Set message (needed for row title)
+		$ticket['message'] = $first_line . hesk_mb_substr(strip_tags($ticket['message']),0,200).'...';
+
+		// Start ticket row
+		echo '
+		<tr title="'.$ticket['message'].'"'.($ticket['owner'] ? '' : ' class="new"').'>
+		<td class="table__first_th sindu_handle">
+            <div class="checkbox-custom">
+                <input type="checkbox" id="ticket_check_'.$ticket['id'].'" name="id[]" value="'.$ticket['id'].'">
+                <label for="ticket_check_'.$ticket['id'].'">&nbsp;</label>
+            </div>
+        </td>
+		';
+
+		// Print sequential ID and link it to the ticket page
+		if ( hesk_show_column('id') )
+		{
+			echo '<td><a href="admin_ticket.php?track='.$ticket['trackid'].'&amp;Refresh='.$random.'">'.$ticket['id'].'</a></td>';
+		}
+
+		// Print tracking ID and link it to the ticket page
+		if ( hesk_show_column('trackid') )
+		{
+			echo '<td class="trackid">
+                <div class="table__td-id">
+                    <a class="link" href="admin_ticket.php?track='.$ticket['trackid'].'&amp;Refresh='.$random.'">'.$ticket['trackid'].'</a>
+                </div>
+            </td>';
+		}
+
+		// Print date submitted
+		if ( hesk_show_column('dt') )
+		{
+			switch ($hesk_settings['submittedformat'])
+			{
+	        	case 1:
+					$ticket['dt'] = hesk_formatDate($ticket['dt']);
+					break;
+				case 2:
+					$ticket['dt'] = hesk_time_lastchange($ticket['dt']);
+					break;
+				default:
+					$ticket['dt'] = hesk_time_since( strtotime($ticket['dt']) );
+			}
+			echo '<td>'.$ticket['dt'].'</td>';
+		}
+
+		// Print last modified
+		if ( hesk_show_column('lastchange') )
+		{
+			switch ($hesk_settings['updatedformat'])
+			{
+	        	case 1:
+					$ticket['lastchange'] = hesk_formatDate($ticket['lastchange']);
+					break;
+				case 2:
+					$ticket['lastchange'] = hesk_time_lastchange($ticket['lastchange']);
+					break;
+				default:
+					$ticket['lastchange'] = hesk_time_since( strtotime($ticket['lastchange']) );
+			}
+			echo '<td>'.$ticket['lastchange'].'</td>';
+		}
+
+		// Print ticket category
+		if ( hesk_show_column('category') )
+		{
+			$ticket['category'] = isset($hesk_settings['categories'][$ticket['category']]) ? $hesk_settings['categories'][$ticket['category']] : $hesklang['catd'];
+			echo '<td>'.$ticket['category'].'</td>';
+		}
+
+		// Print customer name
+		if ( hesk_show_column('name') )
+		{
+			echo '<td>'.$ticket['name'].'</td>';
+		}
+
+		// Print customer email
+		if ( hesk_show_column('email') )
+		{
+			echo '<td><a href="mailto:'.$ticket['email'].'">'.$hesklang['clickemail'].'</a></td>';
+		}
+
+		// Print subject and link to the ticket page
+		if ( hesk_show_column('subject') )
+		{
+			echo '<td class="subject">'.($ticket['archive'] ? '<svg class="icon icon-tag" style="margin-right: 3px">
+                        <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-tag"></use>
+                    </svg>' : '').$owner.'<a class="link" href="admin_ticket.php?track='.$ticket['trackid'].'&amp;Refresh='.$random.'">'.$ticket['subject'].'</a></td>';
+		}
+
+		// Print ticket status
+		if ( hesk_show_column('status') )
+		{
+            echo '<td>' . hesk_get_admin_ticket_status($ticket['status']) . '&nbsp;</td>';
+		}
+
+		// Print ticket owner
+		if ( hesk_show_column('owner') )
+		{
+			if ($ticket['owner'])
+			{
+				$ticket['owner'] = isset($admins[$ticket['owner']]) ? $admins[$ticket['owner']] : $hesklang['unas'];
+			}
+			else
+			{
+				$ticket['owner'] = $hesklang['unas'];
+			}
+			echo '<td>'.$ticket['owner'].'</td>';
+		}
+
+		// Print number of all replies
+		if ( hesk_show_column('replies') )
+		{
+			echo '<td>'.$ticket['replies'].'</td>';
+		}
+
+		// Print number of staff replies
+		if ( hesk_show_column('staffreplies') )
+		{
+			echo '<td>'.$ticket['staffreplies'].'</td>';
+		}
+
+		// Print last replier
+		if ( hesk_show_column('lastreplier') )
+		{
+			if ($ticket['lastreplier'])
+			{
+				$ticket['repliername'] = isset($admins[$ticket['replierid']]) ? $admins[$ticket['replierid']] : $hesklang['staff'];
+			}
+			else
+            {
+				$ticket['repliername'] = $ticket['name'];
+			}
+			echo '<td>'.$ticket['repliername'].'</td>';
+		}
+
+		// Print time worked
+		if ( hesk_show_column('time_worked') )
+		{
+			echo '<td>'.$ticket['time_worked'].'</td>';
+		}
+
+		// Print custom fields
+		foreach ($hesk_settings['custom_fields'] as $key => $value)
+		{
+			if ($value['use'] && hesk_show_column($key) )
+            {
+				echo '<td>'.($value['type'] == 'date' ? hesk_custom_date_display_format($ticket[$key], $value['value']['date_format']) : $ticket[$key]).'</td>';
+            }
+		}
+
+		// End ticket row
+		echo '
+		<td>
+		    <div class="dropdown priority" data-value="' . $ticket['priority'] . '" style="cursor: default">
+                <div class="label" style="cursor: default">
+                    <span>' . $hesklang[$ticket['priority']] . '</span>
+                </div>
+            </div>
+		</td>
+		</tr>
+		';
+
+	} // End while
+	?>
+    </tbody>
+	</table>
+	</div>
+    <div class="pagination-wrap">
+        <div class="pagination">
+            <?php
+            if ($pages > 1) {
+                /* List pages */
+                if ($pages > 7) {
+                    if ($page > 2) {
+                        echo '
+                        <a href="'.$href.'?'.$query_for_pagination.'1" class="btn pagination__nav-btn">
+                            <svg class="icon icon-chevron-left">
+                              <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-chevron-left"></use>
+                            </svg>
+                            <svg class="icon icon-chevron-left">
+                              <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-chevron-left"></use>
+                            </svg>
+                            '.$hesklang['pager_first'].'
+                        </a>';
+                    }
+
+                    if ($prev_page)
+                    {
+                        echo '
+                        <a href="'.$href.'?'.$query_for_pagination.$prev_page.'" class="btn pagination__nav-btn">
+                            <svg class="icon icon-chevron-left">
+                              <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-chevron-left"></use>
+                            </svg>
+                            '.$hesklang['pager_previous'].'
+                        </a>';
+                    }
+                }
+
+                echo '<ul class="pagination__list">';
+                for ($i=1; $i<=$pages; $i++)
+                {
+                    if ($i <= ($page+5) && $i >= ($page-5))
+                    {
+                        if ($i == $page)
+                        {
+                            echo '
+                            <li class="pagination__item is-current">
+                              <a href="javascript:" class="pagination__link">'.$i.'</a>
+                            </li>';
+                        }
+                        else
+                        {
+                            echo '
+                            <li class="pagination__item ">
+                              <a href="'.$href.'?'.$query_for_pagination.$i.'" class="pagination__link">'.$i.'</a>
+                            </li>';
+                        }
+                    }
+                }
+                echo '</ul>';
+
+                if ($pages > 7)
+                {
+                    if ($next_page)
+                    {
+                        echo '
+                        <a href="'.$href.'?'.$query_for_pagination.$next_page.'" class="btn pagination__nav-btn">
+                            '.$hesklang['pager_next'].'
+                            <svg class="icon icon-chevron-right">
+                              <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-chevron-right"></use>
+                            </svg>
+                        </a>';
+                    }
+
+                    if ($page < ($pages - 1))
+                    {
+                        echo '
+                        <a href="'.$href.'?'.$query_for_pagination.$pages.'" class="btn pagination__nav-btn">
+                            '.$hesklang['pager_last'].'
+                            <svg class="icon icon-chevron-right">
+                              <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-chevron-right"></use>
+                            </svg>
+                            <svg class="icon icon-chevron-right">
+                              <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-chevron-right"></use>
+                            </svg>
+                        </a>';
+                    }
+                }
+            } // end PAGES > 1
+            ?>
+        </div>
+        <p class="pagination__amount"><?php echo sprintf($hesklang['tickets_on_pages'],$total,$pages); ?></p>
+    </div>
+
+    <section class="tickets__legend">
+        <div>
+            <?php
+            if (hesk_checkPermission('can_add_archive',0))
+            {
+                ?>
+                <div>
+                    <svg class="icon icon-tag">
+                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tag"></use>
+                    </svg>
+                    <?php echo $hesklang['archived2']; ?>
+                </div>
+                <?php
+            }
+            ?>
+            <div>
+                <svg class="icon icon-assign">
+                    <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-assign"></use>
+                </svg> <?php echo $hesklang['tasy2']; ?>
+            </div>
+            <?php
+            if (hesk_checkPermission('can_view_ass_others',0) || hesk_checkPermission('can_view_ass_by',0))
+            {
+                ?>
+                <div>
+                    <svg class="icon icon-assign-plus">
+                        <use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-assign-plus"></use>
+                    </svg> <?php echo $hesklang['taso2']; ?>
+                </div>
+                <?php
+            }
+            ?>
+        </div>
+        <div class="bulk-actions">
+            <?php echo $hesklang['with_selected']; ?>
+            <div style="display: inline-block; vertical-align: bottom">
+                <select name="a">
+                    <option value="low" selected="selected"><?php echo $hesklang['set_pri_to'].' '.$hesklang['low']; ?></option>
+                    <option value="medium"><?php echo $hesklang['set_pri_to'].' '.$hesklang['medium']; ?></option>
+                    <option value="high"><?php echo $hesklang['set_pri_to'].' '.$hesklang['high']; ?></option>
+                    <option value="critical"><?php echo $hesklang['set_pri_to'].' '.$hesklang['critical']; ?></option>
+                    <?php
+                    if ( hesk_checkPermission('can_resolve', 0) )
+                    {
+                        ?>
+                        <option value="close"><?php echo $hesklang['close_selected']; ?></option>
+                        <?php
+                    }
+
+                    if ( hesk_checkPermission('can_add_archive', 0) )
+                    {
+                        ?>
+                        <option value="tag"><?php echo $hesklang['add_archive_quick']; ?></option>
+                        <option value="untag"><?php echo $hesklang['remove_archive_quick']; ?></option>
+                        <?php
+                    }
+
+                    ?>
+                    <option value="print"><?php echo $hesklang['print_selected']; ?></option>
+                    <?php
+
+                    if ( ! defined('HESK_DEMO') )
+                    {
+
+                        if ( hesk_checkPermission('can_merge_tickets', 0) )
+                        {
+                            ?>
+                            <option value="merge"><?php echo $hesklang['mer_selected']; ?></option>
+                            <?php
+                        }
+                        if ( hesk_checkPermission('can_export', 0) )
+                        {
+                            ?>
+                            <option value="export"><?php echo $hesklang['export_selected']; ?></option>
+                            <?php
+                        }
+                        if ( hesk_checkPermission('can_privacy', 0) )
+                        {
+                            ?>
+                            <option value="anonymize"><?php echo $hesklang['anon_selected']; ?></option>
+                            <?php
+                        }
+                        if ( hesk_checkPermission('can_del_tickets', 0) )
+                        {
+                            ?>
+                            <option value="delete"><?php echo $hesklang['del_selected']; ?></option>
+                            <?php
+                        }
+
+                    } // End demo
+                    ?>
+                </select>
+            </div>
+            <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>" />
+            <button onclick="document.getElementById('action-type').value = 'bulk'" type="button" class="btn btn-full" ripple="ripple" data-modal="[data-modal-id='<?php echo $modal_id; ?>']">
+                <?php echo $hesklang['execute']; ?>
+            </button>
+
+            <?php
+            if (hesk_checkPermission('can_assign_others',0))
+            {
+                ?>
+                <br>
+
+                <?php echo $hesklang['assign_selected']; ?>
+                <div style="display: inline-block; vertical-align: bottom">
+                    <select name="owner">
+                        <option value="" selected="selected"><?php echo $hesklang['select']; ?></option>
+                        <option value="-1"> &gt; <?php echo $hesklang['unas']; ?> &lt; </option>
+                        <?php
+                        foreach ($can_assign_to as $k=>$v)
+                        {
+                            echo '<option value="'.$k.'">'.$v.'</option>';
+                        }
+                        ?>
+                    </select>
+                </div>
+                <button type="button" name="assign" class="btn btn-full" data-modal="[data-modal-id='<?php echo $modal_id; ?>']"
+                    onclick="document.getElementById('action-type').value = 'assi'">
+                    <?php echo $hesklang['assi']; ?>
+                </button>
+                <?php
+            }
+            ?>
+        </div>
+    </section>
+    <input id="action-type" name="action-type" type="hidden" value="-1">
+	</form>
+	<?php
+
+} // END ticket list if total > 0
+else
+{
+    if (isset($is_search) || $href == 'find_tickets.php')
+    {
+        hesk_show_notice($hesklang['no_tickets_crit']);
+    }
+    else
+    {
+        echo '<p>&nbsp;<br />&nbsp;<b><i>'.$hesklang['no_tickets_open'].'</i></b><br />&nbsp;</p>';
+    }
+}
+
+
+function hesk_print_list_head()
+{
+	global $hesk_settings, $href, $query, $sort_possible, $hesklang;
+	?>
+    <div class="table-wrap">
+	<table class="table sindu-table ticket-list sindu_origin_table" id="default-table">
+    <thead>
+    <tr>
+        <th class="table__first_th sindu_handle">
+            <div class="checkbox-custom">
+                <input type="checkbox" id="ticket_checkall" name="checkall" value="2" onclick="hesk_changeAll(this)">
+                <label for="ticket_checkall">&nbsp;</label>
+            </div>
+        </th>
+        <?php
+        $sort = hesk_GET('sort', 'status');
+        $sort_direction = '';
+        if (isset($_GET['asc'])) {
+            $sort_direction = intval($_GET['asc']) == 0 ? 'desc' : 'asc';
+        }
+        foreach ($hesk_settings['ticket_list'] as $field)
+        {
+            echo '<th class="sindu-handle '.($sort == $field ? $sort_direction : '').' '.($field == 'trackid' ? 'trackid' : '').'">
+                <a href="' . $href . '?' . $query . $sort_possible[$field] . '&amp;sort=' . $field . '">
+                    <div class="sort">
+                        <span>' . $hesk_settings['possible_ticket_list'][$field] . '</span>
+                        <i class="handle"></i>
+                    </div>
+                </a>
+            </th>';
+        }
+        ?>
+        <th class="sindu-handle <?php echo $sort == 'priority' ? $sort_direction : ''; ?>">
+            <a href="<?php echo $href . '?' . $query . $sort_possible['priority'] . '&amp;sort='; ?>priority">
+                <div class="sort">
+                    <span><?php echo $hesklang['priority']; ?></span>
+                    <i class="handle"></i>
+                </div>
+            </a>
+        </th>
+    </tr>
+    </thead>
+    <tbody>
+	<?php
+} // END hesk_print_list_head()
+
+
+function hesk_time_since($original)
+{
+	global $hesk_settings, $hesklang, $mysql_time;
+
+    /* array of time period chunks */
+    $chunks = array(
+        array(60 * 60 * 24 * 365 , $hesklang['abbr']['year']),
+        array(60 * 60 * 24 * 30 , $hesklang['abbr']['month']),
+        array(60 * 60 * 24 * 7, $hesklang['abbr']['week']),
+        array(60 * 60 * 24 , $hesklang['abbr']['day']),
+        array(60 * 60 , $hesklang['abbr']['hour']),
+        array(60 , $hesklang['abbr']['minute']),
+        array(1 , $hesklang['abbr']['second']),
+    );
+
+	/* Invalid time */
+    if ($mysql_time < $original)
+    {
+    	// DEBUG return "T: $mysql_time (".date('Y-m-d H:i:s',$mysql_time).")<br>O: $original (".date('Y-m-d H:i:s',$original).")";
+        return "0".$hesklang['abbr']['second'];
+    }
+
+    $since = $mysql_time - $original;
+
+    // $j saves performing the count function each time around the loop
+    for ($i = 0, $j = count($chunks); $i < $j; $i++) {
+
+        $seconds = $chunks[$i][0];
+        $name = $chunks[$i][1];
+
+        // finding the biggest chunk (if the chunk fits, break)
+        if (($count = floor($since / $seconds)) != 0) {
+            // DEBUG print "<!-- It's $name -->\n";
+            break;
+        }
+    }
+
+    $print = "$count{$name}";
+
+    if ($i + 1 < $j) {
+        // now getting the second item
+        $seconds2 = $chunks[$i + 1][0];
+        $name2 = $chunks[$i + 1][1];
+
+        // add second item if it's greater than 0
+        if (($count2 = floor(($since - ($seconds * $count)) / $seconds2)) != 0) {
+            $print .= "$count2{$name2}";
+        }
+    }
+    return $print;
+} // END hesk_time_since()
+
+
+function hesk_time_lastchange($original)
+{
+	global $hesk_settings, $hesklang;
+
+	// Save time format setting so we can restore it later
+	$copy = $hesk_settings['timeformat'];
+
+	// We need this time format for this function
+	$hesk_settings['timeformat'] = 'Y-m-d H:i:s';
+
+	// Get HESK time-adjusted start of today if not already
+	if ( ! defined('HESK_TIME_TODAY') )
+	{
+		// Adjust for HESK time and define constants for alter use
+		define('HESK_TIME_TODAY',		date('Y-m-d 00:00:00', hesk_date(NULL, false, false, false) ) );
+		define('HESK_TIME_YESTERDAY',	date('Y-m-d 00:00:00', strtotime(HESK_TIME_TODAY)-86400) ) ;
+	}
+
+	// Adjust HESK time difference and get day name
+	$ticket_time = hesk_date($original, true);
+
+	if ($ticket_time >= HESK_TIME_TODAY)
+	{
+		// For today show HH:MM
+		$day = substr($ticket_time, 11, 5);
+	}
+	elseif ($ticket_time >= HESK_TIME_YESTERDAY)
+	{
+		// For yesterday show word "Yesterday"
+		$day = $hesklang['r2'];
+	}
+	else
+	{
+		// For other days show DD MMM YY
+		list($y, $m, $d) = explode('-', substr($ticket_time, 0, 10) );
+		$day = '<span style="white-space: nowrap;">' . $d . ' ' . $hesklang['ms'.$m] . ' ' . substr($y, 2) . '</span>';
+	}
+
+	// Restore original time format setting
+	$hesk_settings['timeformat'] = $copy;
+
+	// Return value to display
+	return $day;
+
+} // END hesk_time_lastchange()
diff --git a/hesk/inc/timer/hesk_timer.js b/hesk/inc/timer/hesk_timer.js
new file mode 100644
index 0000000..9477c03
--- /dev/null
+++ b/hesk/inc/timer/hesk_timer.js
@@ -0,0 +1,71 @@
+// 0/1 = start/end
+// 2 = state
+// 3 = length, ms
+// 4 = timer
+// 5 = epoch
+// 6 = disp el
+
+var t=[0, 0, 0, 0, 0, 0];
+
+function ss()
+{
+	t[t[2]]=(new Date()).valueOf();
+	t[2]=1-t[2];
+
+	if (0==t[2])
+	{
+		clearInterval(t[4]);
+		t[3]+=t[1]-t[0];
+		t[4]=t[1]=t[0]=0;
+		disp();
+	}
+	else
+	{
+		t[4]=setInterval(disp, 43);
+	}
+}
+
+function r()
+{
+	if (t[2]) ss();
+	t[4]=t[3]=t[2]=t[1]=t[0]=0;
+	t[5]=new Date(1970, 1, 1, 0, 0, 0, 0).valueOf();
+	t[6].value='00:00:00';
+}
+
+function force_stop()
+{
+	t[t[2]]=(new Date()).valueOf();
+	t[2]=1-t[2];
+
+	if (0==t[2])
+	{
+		clearInterval(t[4]);
+		t[3]+=t[1]-t[0];
+		t[4]=t[1]=t[0]=0;
+		disp();
+	}
+}
+
+function timer_running() {
+	return 0!=t[2];
+}
+
+function disp()
+{
+	if (t[2]) t[1]=(new Date()).valueOf();
+	t[6].value=format(t[3]+t[1]-t[0]);
+}
+
+function format(ms)
+{
+	var d=new Date(ms+t[5]).toString().replace(/.*([0-9][0-9]:[0-9][0-9]:[0-9][0-9]).*/, '$1');
+	return d;
+}
+
+function load_timer(display_element, h, m, s)
+{
+	t[5]=new Date(1970, 1, 1, h, m, s, 0).valueOf();
+	t[6]=document.getElementById(display_element);
+	disp();
+}
diff --git a/hesk/inc/timer/index.htm b/hesk/inc/timer/index.htm
new file mode 100644
index 0000000..d79f2c9
--- /dev/null
+++ b/hesk/inc/timer/index.htm
@@ -0,0 +1,8 @@
+<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
+<HTML><HEAD>
+<TITLE>403 Forbidden</TITLE>
+</HEAD><BODY>
+<H1>Forbidden</H1>
+You don't have permission to access this folder.<P>
+<hr />
+</BODY></HTML>
\ No newline at end of file
diff --git a/hesk/inc/tiny_mce/5.2.0/jquery.tinymce.min.js b/hesk/inc/tiny_mce/5.2.0/jquery.tinymce.min.js
new file mode 100644
index 0000000..5a6ef56
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/jquery.tinymce.min.js
@@ -0,0 +1,91 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ */
+/**
+ * Jquery integration plugin.
+ *
+ * @class tinymce.core.JqueryIntegration
+ * @private
+ */
+!function(){var f,c,u,p,d,s=[];d="undefined"!=typeof global?global:window,p=d.jQuery;function v(){
+// Reference to tinymce needs to be lazily evaluated since tinymce
+// might be loaded through the compressor or other means
+return d.tinymce}p.fn.tinymce=function(o){var e,t,i,l=this,r="";
+// No match then just ignore the call
+if(!l.length)return l;
+// Get editor instance
+if(!o)return v()?v().get(l[0].id):null;l.css("visibility","hidden");function n(){var a=[],c=0;
+// Apply patches to the jQuery object, only once
+u||(m(),u=!0),
+// Create an editor instance for each matched node
+l.each(function(e,t){var n,i=t.id,r=o.oninit;
+// Generate unique id for target element if needed
+i||(t.id=i=v().DOM.uniqueId()),
+// Only init the editor once
+v().get(i)||(
+// Create editor instance and render it
+n=v().createEditor(i,o),a.push(n),n.on("init",function(){var e,t=r;l.css("visibility",""),
+// Run this if the oninit setting is defined
+// this logic will fire the oninit callback ones each
+// matched editor instance is initialized
+r&&++c==a.length&&("string"==typeof t&&(e=-1===t.indexOf(".")?null:v().resolve(t.replace(/\.\w+$/,"")),t=v().resolve(t)),
+// Call the oninit function with the object
+t.apply(e||v(),a))}))}),
+// Render the editor instances in a separate loop since we
+// need to have the full editors array used in the onInit calls
+p.each(a,function(e,t){t.render()})}
+// Load TinyMCE on demand, if we need to
+if(d.tinymce||c||!(e=o.script_url))
+// Delay the init call until tinymce is loaded
+1===c?s.push(n):n();else{c=1,t=e.substring(0,e.lastIndexOf("/")),
+// Check if it's a dev/src version they want to load then
+// make sure that all plugins, themes etc are loaded in source mode as well
+-1!=e.indexOf(".min")&&(r=".min"),
+// Setup tinyMCEPreInit object this will later be used by the TinyMCE
+// core script to locate other resources like CSS files, dialogs etc
+// You can also predefined a tinyMCEPreInit object and then it will use that instead
+d.tinymce=d.tinyMCEPreInit||{base:t,suffix:r},
+// url contains gzip then we assume it's a compressor
+-1!=e.indexOf("gzip")&&(i=o.language||"en",e=e+(/\?/.test(e)?"&":"?")+"js=true&core=true&suffix="+escape(r)+"&themes="+escape(o.theme||"modern")+"&plugins="+escape(o.plugins||"")+"&languages="+(i||""),
+// Check if compressor script is already loaded otherwise setup a basic one
+d.tinyMCE_GZ||(d.tinyMCE_GZ={start:function(){function n(e){v().ScriptLoader.markDone(v().baseURI.toAbsolute(e))}
+// Add core languages
+n("langs/"+i+".js"),
+// Add themes with languages
+n("themes/"+o.theme+"/theme"+r+".js"),n("themes/"+o.theme+"/langs/"+i+".js"),
+// Add plugins with languages
+p.each(o.plugins.split(","),function(e,t){t&&(n("plugins/"+t+"/plugin"+r+".js"),n("plugins/"+t+"/langs/"+i+".js"))})},end:function(){}}));var a=document.createElement("script");a.type="text/javascript",a.onload=a.onreadystatechange=function(e){e=e||window.event,2===c||"load"!=e.type&&!/complete|loaded/.test(a.readyState)||(v().dom.Event.domLoaded=1,c=2,
+// Execute callback after mainscript has been loaded and before the initialization occurs
+o.script_loaded&&o.script_loaded(),n(),p.each(s,function(e,t){t()}))},a.src=e,document.body.appendChild(a)}return l},
+// Add :tinymce pseudo selector this will select elements that has been converted into editor instances
+// it's now possible to use things like $('*:tinymce') to get all TinyMCE bound elements.
+p.extend(p.expr[":"],{tinymce:function(e){var t;return!!(e.id&&"tinymce"in d&&(t=v().get(e.id))&&t.editorManager===v())}});
+// This function patches internal jQuery functions so that if
+// you for example remove an div element containing an editor it's
+// automatically destroyed by the TinyMCE API
+var m=function(){function r(e){
+// If the function is remove
+"remove"===e&&this.each(function(e,t){var n=u(t);n&&n.remove()}),this.find("span.mceEditor,div.mceEditor").each(function(e,t){var n=v().get(t.id.replace(/_parent$/,""));n&&n.remove()})}function o(i){var e,t=this;
+// Handle set value
+/*jshint eqnull:true */if(null!=i)r.call(t),
+// Saves the contents before get/set value of textarea/div
+t.each(function(e,t){var n;(n=v().get(t.id))&&n.setContent(i)});else if(0<t.length&&(e=v().get(t[0].id)))return e.getContent()}function l(e){return!!(e&&e.length&&d.tinymce&&e.is(":tinymce"))}
+// Removes any child editor instances by looking for editor wrapper elements
+var u=function(e){var t=null;return e&&e.id&&d.tinymce&&(t=v().get(e.id)),t},s={};
+// Loads or saves contents from/to textarea if the value
+// argument is defined it will set the TinyMCE internal contents
+// Patch some setter/getter functions these will
+// now be able to set/get the contents of editor instances for
+// example $('#editorid').html('Content'); will update the TinyMCE iframe instance
+p.each(["text","html","val"],function(e,t){var a=s[t]=p.fn[t],c="text"===t;p.fn[t]=function(e){var t=this;if(!l(t))return a.apply(t,arguments);if(e!==f)return o.call(t.filter(":tinymce"),e),a.apply(t.not(":tinymce"),arguments),t;// return original set for chaining
+var i="",r=arguments;return(c?t:t.eq(0)).each(function(e,t){var n=u(t);i+=n?c?n.getContent().replace(/<(?:"[^"]*"|'[^']*'|[^'">])*>/g,""):n.getContent({save:!0}):a.apply(p(t),r)}),i}}),
+// Makes it possible to use $('#id').append("content"); to append contents to the TinyMCE editor iframe
+p.each(["append","prepend"],function(e,t){var n=s[t]=p.fn[t],r="prepend"===t;p.fn[t]=function(i){var e=this;return l(e)?i!==f?("string"==typeof i&&e.filter(":tinymce").each(function(e,t){var n=u(t);n&&n.setContent(r?i+n.getContent():n.getContent()+i)}),n.apply(e.not(":tinymce"),arguments),e):void 0:n.apply(e,arguments)}}),
+// Makes sure that the editor instance gets properly destroyed when the parent element is removed
+p.each(["remove","replaceWith","replaceAll","empty"],function(e,t){var n=s[t]=p.fn[t];p.fn[t]=function(){return r.call(this,t),n.apply(this,arguments)}}),s.attr=p.fn.attr,
+// Makes sure that $('#tinymce_id').attr('value') gets the editors current HTML contents
+p.fn.attr=function(e,t){var n=this,i=arguments;if(!e||"value"!==e||!l(n))return s.attr.apply(n,i);if(t!==f)return o.call(n.filter(":tinymce"),t),s.attr.apply(n.not(":tinymce"),i),n;// return original set for chaining
+var r=n[0],a=u(r);return a?a.getContent({save:!0}):s.attr.apply(p(r),i)}}}();
\ No newline at end of file
diff --git a/hesk/inc/tiny_mce/5.2.0/langs/readme.md b/hesk/inc/tiny_mce/5.2.0/langs/readme.md
new file mode 100644
index 0000000..a52bf03
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/langs/readme.md
@@ -0,0 +1,3 @@
+This is where language files should be placed.
+
+Please DO NOT translate these directly use this service: https://www.transifex.com/projects/p/tinymce/
diff --git a/hesk/inc/tiny_mce/5.2.0/license.txt b/hesk/inc/tiny_mce/5.2.0/license.txt
new file mode 100644
index 0000000..b17fc90
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/license.txt
@@ -0,0 +1,504 @@
+      GNU LESSER GENERAL PUBLIC LICENSE
+           Version 2.1, February 1999
+
+ Copyright (C) 1991, 1999 Free Software Foundation, Inc.
+ 51 Franklin Street, Fifth Floor, Boston, MA  02110-1301  USA
+ Everyone is permitted to copy and distribute verbatim copies
+ of this license document, but changing it is not allowed.
+
+[This is the first released version of the Lesser GPL.  It also counts
+ as the successor of the GNU Library Public License, version 2, hence
+ the version number 2.1.]
+
+          Preamble
+
+  The licenses for most software are designed to take away your
+freedom to share and change it.  By contrast, the GNU General Public
+Licenses are intended to guarantee your freedom to share and change
+free software--to make sure the software is free for all its users.
+
+  This license, the Lesser General Public License, applies to some
+specially designated software packages--typically libraries--of the
+Free Software Foundation and other authors who decide to use it.  You
+can use it too, but we suggest you first think carefully about whether
+this license or the ordinary General Public License is the better
+strategy to use in any particular case, based on the explanations below.
+
+  When we speak of free software, we are referring to freedom of use,
+not price.  Our General Public Licenses are designed to make sure that
+you have the freedom to distribute copies of free software (and charge
+for this service if you wish); that you receive source code or can get
+it if you want it; that you can change the software and use pieces of
+it in new free programs; and that you are informed that you can do
+these things.
+
+  To protect your rights, we need to make restrictions that forbid
+distributors to deny you these rights or to ask you to surrender these
+rights.  These restrictions translate to certain responsibilities for
+you if you distribute copies of the library or if you modify it.
+
+  For example, if you distribute copies of the library, whether gratis
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+code.  If you link other code with the library, you must provide
+complete object files to the recipients, so that they can relink them
+with the library after making changes to the library and recompiling
+it.  And you must show them these terms so they know their rights.
+
+  We protect your rights with a two-step method: (1) we copyright the
+library, and (2) we offer you this license, which gives you legal
+permission to copy, distribute and/or modify the library.
+
+  To protect each distributor, we want to make it very clear that
+there is no warranty for the free library.  Also, if the library is
+modified by someone else and passed on, the recipients should know
+that what they have is not the original version, so that the original
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+introduced by others.
+
+  Finally, software patents pose a constant threat to the existence of
+any free program.  We wish to make sure that a company cannot
+effectively restrict the users of a free program by obtaining a
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+any patent license obtained for a version of the library must be
+consistent with the full freedom of use specified in this license.
+
+  Most GNU software, including some libraries, is covered by the
+ordinary GNU General Public License.  This license, the GNU Lesser
+General Public License, applies to certain designated libraries, and
+is quite different from the ordinary General Public License.  We use
+this license for certain libraries in order to permit linking those
+libraries into non-free programs.
+
+  When a program is linked with a library, whether statically or using
+a shared library, the combination of the two is legally speaking a
+combined work, a derivative of the original library.  The ordinary
+General Public License therefore permits such linking only if the
+entire combination fits its criteria of freedom.  The Lesser General
+Public License permits more lax criteria for linking other code with
+the library.
+
+  We call this license the "Lesser" General Public License because it
+does Less to protect the user's freedom than the ordinary General
+Public License.  It also provides other free software developers Less
+of an advantage over competing non-free programs.  These disadvantages
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+  For example, on rare occasions, there may be a special need to
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+   TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION
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+facilities not covered by this License, and distribute such a combined
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+the Library and of the other library facilities is otherwise
+permitted, and provided that you do these two things:
+
+    a) Accompany the combined library with a copy of the same work
+    based on the Library, uncombined with any other library
+    facilities.  This must be distributed under the terms of the
+    Sections above.
+
+    b) Give prominent notice with the combined library of the fact
+    that part of it is a work based on the Library, and explaining
+    where to find the accompanying uncombined form of the same work.
+
+  8. You may not copy, modify, sublicense, link with, or distribute
+the Library except as expressly provided under this License.  Any
+attempt otherwise to copy, modify, sublicense, link with, or
+distribute the Library is void, and will automatically terminate your
+rights under this License.  However, parties who have received copies,
+or rights, from you under this License will not have their licenses
+terminated so long as such parties remain in full compliance.
+
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+signed it.  However, nothing else grants you permission to modify or
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+prohibited by law if you do not accept this License.  Therefore, by
+modifying or distributing the Library (or any work based on the
+Library), you indicate your acceptance of this License to do so, and
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+
+  10. Each time you redistribute the Library (or any work based on the
+Library), the recipient automatically receives a license from the
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+subject to these terms and conditions.  You may not impose any further
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+You are not responsible for enforcing compliance by third parties with
+this License.
+
+  11. If, as a consequence of a court judgment or allegation of patent
+infringement or for any other reason (not limited to patent issues),
+conditions are imposed on you (whether by court order, agreement or
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+excuse you from the conditions of this License.  If you cannot
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+License and any other pertinent obligations, then as a consequence you
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+the only way you could satisfy both it and this License would be to
+refrain entirely from distribution of the Library.
+
+If any portion of this section is held invalid or unenforceable under any
+particular circumstance, the balance of the section is intended to apply,
+and the section as a whole is intended to apply in other circumstances.
+
+It is not the purpose of this section to induce you to infringe any
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+generous contributions to the wide range of software distributed
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+to distribute software through any other system and a licensee cannot
+impose that choice.
+
+This section is intended to make thoroughly clear what is believed to
+be a consequence of the rest of this License.
+
+  12. If the distribution and/or use of the Library is restricted in
+certain countries either by patents or by copyrighted interfaces, the
+original copyright holder who places the Library under this License may add
+an explicit geographical distribution limitation excluding those countries,
+so that distribution is permitted only in or among countries not thus
+excluded.  In such case, this License incorporates the limitation as if
+written in the body of this License.
+
+  13. The Free Software Foundation may publish revised and/or new
+versions of the Lesser General Public License from time to time.
+Such new versions will be similar in spirit to the present version,
+but may differ in detail to address new problems or concerns.
+
+Each version is given a distinguishing version number.  If the Library
+specifies a version number of this License which applies to it and
+"any later version", you have the option of following the terms and
+conditions either of that version or of any later version published by
+the Free Software Foundation.  If the Library does not specify a
+license version number, you may choose any version ever published by
+the Free Software Foundation.
+
+  14. If you wish to incorporate parts of the Library into other free
+programs whose distribution conditions are incompatible with these,
+write to the author to ask for permission.  For software which is
+copyrighted by the Free Software Foundation, write to the Free
+Software Foundation; we sometimes make exceptions for this.  Our
+decision will be guided by the two goals of preserving the free status
+of all derivatives of our free software and of promoting the sharing
+and reuse of software generally.
+
+          NO WARRANTY
+
+  15. BECAUSE THE LIBRARY IS LICENSED FREE OF CHARGE, THERE IS NO
+WARRANTY FOR THE LIBRARY, TO THE EXTENT PERMITTED BY APPLICABLE LAW.
+EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR
+OTHER PARTIES PROVIDE THE LIBRARY "AS IS" WITHOUT WARRANTY OF ANY
+KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
+IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
+PURPOSE.  THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE
+LIBRARY IS WITH YOU.  SHOULD THE LIBRARY PROVE DEFECTIVE, YOU ASSUME
+THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
+
+  16. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN
+WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY
+AND/OR REDISTRIBUTE THE LIBRARY AS PERMITTED ABOVE, BE LIABLE TO YOU
+FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR
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+LIBRARY (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING
+RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A
+FAILURE OF THE LIBRARY TO OPERATE WITH ANY OTHER SOFTWARE), EVEN IF
+SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
+DAMAGES.
+
+         END OF TERMS AND CONDITIONS
+
+           How to Apply These Terms to Your New Libraries
+
+  If you develop a new library, and you want it to be of the greatest
+possible use to the public, we recommend making it free software that
+everyone can redistribute and change.  You can do so by permitting
+redistribution under these terms (or, alternatively, under the terms of the
+ordinary General Public License).
+
+  To apply these terms, attach the following notices to the library.  It is
+safest to attach them to the start of each source file to most effectively
+convey the exclusion of warranty; and each file should have at least the
+"copyright" line and a pointer to where the full notice is found.
+
+    <one line to give the library's name and a brief idea of what it does.>
+    Copyright (C) <year>  <name of author>
+
+    This library is free software; you can redistribute it and/or
+    modify it under the terms of the GNU Lesser General Public
+    License as published by the Free Software Foundation; either
+    version 2.1 of the License, or (at your option) any later version.
+
+    This library is distributed in the hope that it will be useful,
+    but WITHOUT ANY WARRANTY; without even the implied warranty of
+    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+    Lesser General Public License for more details.
+
+    You should have received a copy of the GNU Lesser General Public
+    License along with this library; if not, write to the Free Software
+    Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA  02110-1301  USA
+
+Also add information on how to contact you by electronic and paper mail.
+
+You should also get your employer (if you work as a programmer) or your
+school, if any, to sign a "copyright disclaimer" for the library, if
+necessary.  Here is a sample; alter the names:
+
+  Yoyodyne, Inc., hereby disclaims all copyright interest in the
+  library `Frob' (a library for tweaking knobs) written by James Random Hacker.
+
+  <signature of Ty Coon>, 1 April 1990
+  Ty Coon, President of Vice
+
+That's all there is to it!
+
+
diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/advlist/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/advlist/plugin.min.js
new file mode 100644
index 0000000..a07d3e3
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/advlist/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(){"use strict";function n(){}function o(n){return function(){return n}}function t(){return d}var e,r=tinymce.util.Tools.resolve("tinymce.PluginManager"),u=tinymce.util.Tools.resolve("tinymce.util.Tools"),l=function(n,t,e){var r="UL"===t?"InsertUnorderedList":"InsertOrderedList";n.execCommand(r,!1,!1===e?null:{"list-style-type":e})},i=function(e){e.addCommand("ApplyUnorderedListStyle",function(n,t){l(e,"UL",t["list-style-type"])}),e.addCommand("ApplyOrderedListStyle",function(n,t){l(e,"OL",t["list-style-type"])})},c=function(n){var t=n.getParam("advlist_number_styles","default,lower-alpha,lower-greek,lower-roman,upper-alpha,upper-roman");return t?t.split(/[ ,]/):[]},s=function(n){var t=n.getParam("advlist_bullet_styles","default,circle,square");return t?t.split(/[ ,]/):[]},f=o(!1),a=o(!0),d=(e={fold:function(n,t){return n()},is:f,isSome:f,isNone:a,getOr:m,getOrThunk:p,getOrDie:function(n){throw new Error(n||"error: getOrDie called on none.")},getOrNull:o(null),getOrUndefined:o(undefined),or:m,orThunk:p,map:t,each:n,bind:t,exists:f,forall:a,filter:t,equals:g,equals_:g,toArray:function(){return[]},toString:o("none()")},Object.freeze&&Object.freeze(e),e);function g(n){return n.isNone()}function p(n){return n()}function m(n){return n}function y(n,t,e){var r=function(n,t){for(var e=0;e<n.length;e++){if(t(n[e]))return e}return-1}(t.parents,L),i=-1!==r?t.parents.slice(0,r):t.parents,o=u.grep(i,N(n));return 0<o.length&&o[0].nodeName===e}function O(n,t,e,r,i,o){0<o.length?function(e,n,t,r,i,o){e.ui.registry.addSplitButton(n,{tooltip:t,icon:"OL"===i?"ordered-list":"unordered-list",presets:"listpreview",columns:3,fetch:function(n){n(u.map(o,function(n){return{type:"choiceitem",value:"default"===n?"":n,icon:"list-"+("OL"===i?"num":"bull")+"-"+("disc"===n||"decimal"===n?"default":n),text:function(n){return n.replace(/\-/g," ").replace(/\b\w/g,function(n){return n.toUpperCase()})}(n)}}))},onAction:function(){return e.execCommand(r)},onItemAction:function(n,t){l(e,i,t)},select:function(t){return S(e).map(function(n){return t===n}).getOr(!1)},onSetup:function(t){function n(n){t.setActive(y(e,n,i))}return e.on("NodeChange",n),function(){return e.off("NodeChange",n)}}})}(n,t,e,r,i,o):function(e,n,t,r,i){e.ui.registry.addToggleButton(n,{active:!1,tooltip:t,icon:"OL"===i?"ordered-list":"unordered-list",onSetup:function(t){function n(n){t.setActive(y(e,n,i))}return e.on("NodeChange",n),function(){return e.off("NodeChange",n)}},onAction:function(){return e.execCommand(r)}})}(n,t,e,r,i)}var v=function(e){function n(){return i}function t(n){return n(e)}var r=o(e),i={fold:function(n,t){return t(e)},is:function(n){return e===n},isSome:a,isNone:f,getOr:r,getOrThunk:r,getOrDie:r,getOrNull:r,getOrUndefined:r,or:n,orThunk:n,map:function(n){return v(n(e))},each:function(n){n(e)},bind:t,exists:t,forall:t,filter:function(n){return n(e)?i:d},toArray:function(){return[e]},toString:function(){return"some("+e+")"},equals:function(n){return n.is(e)},equals_:function(n,t){return n.fold(f,function(n){return t(e,n)})}};return i},h=function(n){return null===n||n===undefined?d:v(n)},L=function(n){return n&&/^(TH|TD)$/.test(n.nodeName)},N=function(t){return function(n){return n&&/^(OL|UL|DL)$/.test(n.nodeName)&&function(n,t){return n.$.contains(n.getBody(),t)}(t,n)}},S=function(n){var t=n.dom.getParent(n.selection.getNode(),"ol,ul"),e=n.dom.getStyle(t,"listStyleType");return h(e)},T=function(n){O(n,"numlist","Numbered list","InsertOrderedList","OL",c(n)),O(n,"bullist","Bullet list","InsertUnorderedList","UL",s(n))};!function b(){r.add("advlist",function(n){var t,e,r;e="lists",r=(t=n).settings.plugins?t.settings.plugins:"",-1!==u.inArray(r.split(/[ ,]/),e)&&(T(n),i(n))})}()}();
\ No newline at end of file
diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/anchor/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/anchor/plugin.min.js
new file mode 100644
index 0000000..888934d
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/anchor/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(){"use strict";function e(o){return function(t){for(var e=0;e<t.length;e++)(n=t[e]).attr("href")||!n.attr("id")&&!n.attr("name")||n.firstChild||t[e].attr("contenteditable",o);var n}}var t=tinymce.util.Tools.resolve("tinymce.PluginManager"),n=function(t){return/^[A-Za-z][A-Za-z0-9\-:._]*$/.test(t)},o=function(t){var e=t.selection.getNode();return"A"===e.tagName&&""===t.dom.getAttrib(e,"href")?e.getAttribute("id")||e.getAttribute("name"):""},r=function(t,e){var n=t.selection.getNode();"A"===n.tagName&&""===t.dom.getAttrib(n,"href")?(n.removeAttribute("name"),n.id=e,t.undoManager.add()):(t.focus(),t.selection.collapse(!0),t.execCommand("mceInsertContent",!1,t.dom.createHTML("a",{id:e})))},a=function(e){var t=o(e);e.windowManager.open({title:"Anchor",size:"normal",body:{type:"panel",items:[{name:"id",type:"input",label:"ID",placeholder:"example"}]},buttons:[{type:"cancel",name:"cancel",text:"Cancel"},{type:"submit",name:"save",text:"Save",primary:!0}],initialData:{id:t},onSubmit:function(t){!function(t,e){return n(e)?(r(t,e),!1):(t.windowManager.alert("Id should start with a letter, followed only by letters, numbers, dashes, dots, colons or underscores."),!0)}(e,t.getData().id)&&t.close()}})},i=function(t){t.addCommand("mceAnchor",function(){a(t)})},c=function(t){t.on("PreInit",function(){t.parser.addNodeFilter("a",e("false")),t.serializer.addNodeFilter("a",e(null))})},d=function(e){e.ui.registry.addToggleButton("anchor",{icon:"bookmark",tooltip:"Anchor",onAction:function(){return e.execCommand("mceAnchor")},onSetup:function(t){return e.selection.selectorChangedWithUnbind("a:not([href])",t.setActive).unbind}}),e.ui.registry.addMenuItem("anchor",{icon:"bookmark",text:"Anchor...",onAction:function(){return e.execCommand("mceAnchor")}})};!function u(){t.add("anchor",function(t){c(t),i(t),d(t)})}()}();
\ No newline at end of file
diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/autolink/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/autolink/plugin.min.js
new file mode 100644
index 0000000..76daf67
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/autolink/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(){"use strict";function i(t,e){if(e<0&&(e=0),3===t.nodeType){var n=t.data.length;n<e&&(e=n)}return e}function C(t,e,n){1!==e.nodeType||e.hasChildNodes()?t.setStart(e,i(e,n)):t.setStartBefore(e)}function y(t,e,n){1!==e.nodeType||e.hasChildNodes()?t.setEnd(e,i(e,n)):t.setEndAfter(e)}var t=tinymce.util.Tools.resolve("tinymce.PluginManager"),o=tinymce.util.Tools.resolve("tinymce.Env"),k=function(t){return t.getParam("autolink_pattern",/^(https?:\/\/|ssh:\/\/|ftp:\/\/|file:\/|www\.|(?:mailto:)?[A-Z0-9._%+\-]+@)(.+)$/i)},p=function(t){return t.getParam("default_link_target",!1)},w=function(t){return t.getParam("link_default_protocol","http","string")},r=function(t,e,n){var i,o,r,f,a,s,d,l,c,u,g=k(t),h=p(t);if("A"!==t.selection.getNode().tagName){if((i=t.selection.getRng(!0).cloneRange()).startOffset<5){if(!(l=i.endContainer.previousSibling)){if(!i.endContainer.firstChild||!i.endContainer.firstChild.nextSibling)return;l=i.endContainer.firstChild.nextSibling}if(c=l.length,C(i,l,c),y(i,l,c),i.endOffset<5)return;o=i.endOffset,f=l}else{if(3!==(f=i.endContainer).nodeType&&f.firstChild){for(;3!==f.nodeType&&f.firstChild;)f=f.firstChild;3===f.nodeType&&(C(i,f,0),y(i,f,f.nodeValue.length))}o=1===i.endOffset?2:i.endOffset-1-e}for(r=o;C(i,f,2<=o?o-2:0),y(i,f,1<=o?o-1:0),o-=1," "!==(u=i.toString())&&""!==u&&160!==u.charCodeAt(0)&&0<=o-2&&u!==n;);!function(t,e){return t===e||" "===t||160===t.charCodeAt(0)}(i.toString(),n)?(0===i.startOffset?C(i,f,0):C(i,f,o),y(i,f,r)):(C(i,f,o),y(i,f,r),o+=1),"."===(s=i.toString()).charAt(s.length-1)&&y(i,f,r-1),d=(s=i.toString().trim()).match(g);var m=w(t);d&&("www."===d[1]?d[1]=m+"://www.":/@$/.test(d[1])&&!/^mailto:/.test(d[1])&&(d[1]="mailto:"+d[1]),a=t.selection.getBookmark(),t.selection.setRng(i),t.execCommand("createlink",!1,d[1]+d[2]),!1!==h&&t.dom.setAttrib(t.selection.getNode(),"target",h),t.selection.moveToBookmark(a),t.nodeChanged())}},e=function(e){var n;e.on("keydown",function(t){if(13===t.keyCode)return function(t){r(t,-1,"")}(e)}),o.browser.isIE()?e.on("focus",function(){if(!n){n=!0;try{e.execCommand("AutoUrlDetect",!1,!0)}catch(t){}}}):(e.on("keypress",function(t){if(41===t.keyCode)return function(t){r(t,-1,"(")}(e)}),e.on("keyup",function(t){if(32===t.keyCode)return function(t){r(t,0,"")}(e)}))};!function n(){t.add("autolink",function(t){e(t)})}()}();
\ No newline at end of file
diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/autoresize/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/autoresize/plugin.min.js
new file mode 100644
index 0000000..f4a1c12
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/autoresize/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(){"use strict";function d(e,t){var n=e.getBody();n&&(n.style.overflowY=t?"":"hidden",t||(n.scrollTop=0))}function h(e,t,n,i){var o=parseInt(e.getStyle(t,n,i),10);return isNaN(o)?0:o}var i=function(e){function t(){return n}var n=e;return{get:t,set:function(e){n=e},clone:function(){return i(t())}}},e=tinymce.util.Tools.resolve("tinymce.PluginManager"),v=tinymce.util.Tools.resolve("tinymce.Env"),r=tinymce.util.Tools.resolve("tinymce.util.Delay"),p=function(e){return e.fire("ResizeEditor")},y=function(e){return e.getParam("min_height",e.getElement().offsetHeight,"number")},z=function(e){return e.getParam("max_height",0,"number")},n=function(e){return e.getParam("autoresize_overflow_padding",1,"number")},b=function(e){return e.getParam("autoresize_bottom_margin",50,"number")},o=function(e){return e.getParam("autoresize_on_init",!0,"boolean")},u=function(e,t,n,i,o){r.setEditorTimeout(e,function(){C(e,t),n--?u(e,t,n,i,o):o&&o()},i)},C=function(e,t){var n,i,o,r=e.dom,u=e.getDoc();if(u)if(function(e){return e.plugins.fullscreen&&e.plugins.fullscreen.isFullscreen()}(e))d(e,!0);else{var s=u.documentElement,a=b(e);i=y(e);var f=h(r,s,"margin-top",!0),c=h(r,s,"margin-bottom",!0);(o=s.offsetHeight+f+c+a)<0&&(o=0);var g=e.getContainer().offsetHeight-e.getContentAreaContainer().offsetHeight;o+g>y(e)&&(i=o+g);var l=z(e);if(l&&l<i?(i=l,d(e,!0)):d(e,!1),i!==t.get()){if(n=i-t.get(),r.setStyle(e.getContainer(),"height",i+"px"),t.set(i),p(e),v.browser.isSafari()&&v.mac){var m=e.getWin();m.scrollTo(m.pageXOffset,m.pageYOffset)}e.hasFocus()&&e.selection.scrollIntoView(e.selection.getNode()),v.webkit&&n<0&&C(e,t)}}},s={setup:function(t,e){t.on("init",function(){var e=n(t);t.dom.setStyles(t.getBody(),{paddingLeft:e,paddingRight:e,"min-height":0})}),t.on("NodeChange SetContent keyup FullscreenStateChanged ResizeContent",function(){C(t,e)}),o(t)&&t.on("init",function(){u(t,e,20,100,function(){u(t,e,5,1e3)})})},resize:C},a=function(e,t){e.addCommand("mceAutoResize",function(){s.resize(e,t)})};!function t(){e.add("autoresize",function(e){if(e.settings.hasOwnProperty("resize")||(e.settings.resize=!1),!e.inline){var t=i(0);a(e,t),s.setup(e,t)}})}()}();
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/autosave/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/autosave/plugin.min.js
new file mode 100644
index 0000000..c9bf058
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/autosave/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/bbcode/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/bbcode/plugin.min.js
new file mode 100644
index 0000000..17c247e
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/bbcode/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(){"use strict";var o=tinymce.util.Tools.resolve("tinymce.PluginManager"),e=tinymce.util.Tools.resolve("tinymce.util.Tools"),t=function(t){t=e.trim(t);function o(o,e){t=t.replace(o,e)}return o(/<a.*?href=\"(.*?)\".*?>(.*?)<\/a>/gi,"[url=$1]$2[/url]"),o(/<font.*?color=\"(.*?)\".*?class=\"codeStyle\".*?>(.*?)<\/font>/gi,"[code][color=$1]$2[/color][/code]"),o(/<font.*?color=\"(.*?)\".*?class=\"quoteStyle\".*?>(.*?)<\/font>/gi,"[quote][color=$1]$2[/color][/quote]"),o(/<font.*?class=\"codeStyle\".*?color=\"(.*?)\".*?>(.*?)<\/font>/gi,"[code][color=$1]$2[/color][/code]"),o(/<font.*?class=\"quoteStyle\".*?color=\"(.*?)\".*?>(.*?)<\/font>/gi,"[quote][color=$1]$2[/color][/quote]"),o(/<span style=\"color: ?(.*?);\">(.*?)<\/span>/gi,"[color=$1]$2[/color]"),o(/<font.*?color=\"(.*?)\".*?>(.*?)<\/font>/gi,"[color=$1]$2[/color]"),o(/<span style=\"font-size:(.*?);\">(.*?)<\/span>/gi,"[size=$1]$2[/size]"),o(/<font>(.*?)<\/font>/gi,"$1"),o(/<img.*?src=\"(.*?)\".*?\/>/gi,"[img]$1[/img]"),o(/<span class=\"codeStyle\">(.*?)<\/span>/gi,"[code]$1[/code]"),o(/<span class=\"quoteStyle\">(.*?)<\/span>/gi,"[quote]$1[/quote]"),o(/<strong class=\"codeStyle\">(.*?)<\/strong>/gi,"[code][b]$1[/b][/code]"),o(/<strong class=\"quoteStyle\">(.*?)<\/strong>/gi,"[quote][b]$1[/b][/quote]"),o(/<em class=\"codeStyle\">(.*?)<\/em>/gi,"[code][i]$1[/i][/code]"),o(/<em class=\"quoteStyle\">(.*?)<\/em>/gi,"[quote][i]$1[/i][/quote]"),o(/<u class=\"codeStyle\">(.*?)<\/u>/gi,"[code][u]$1[/u][/code]"),o(/<u class=\"quoteStyle\">(.*?)<\/u>/gi,"[quote][u]$1[/u][/quote]"),o(/<\/(strong|b)>/gi,"[/b]"),o(/<(strong|b)>/gi,"[b]"),o(/<\/(em|i)>/gi,"[/i]"),o(/<(em|i)>/gi,"[i]"),o(/<\/u>/gi,"[/u]"),o(/<span style=\"text-decoration: ?underline;\">(.*?)<\/span>/gi,"[u]$1[/u]"),o(/<u>/gi,"[u]"),o(/<blockquote[^>]*>/gi,"[quote]"),o(/<\/blockquote>/gi,"[/quote]"),o(/<br \/>/gi,"\n"),o(/<br\/>/gi,"\n"),o(/<br>/gi,"\n"),o(/<p>/gi,""),o(/<\/p>/gi,"\n"),o(/&nbsp;|\u00a0/gi," "),o(/&quot;/gi,'"'),o(/&lt;/gi,"<"),o(/&gt;/gi,">"),o(/&amp;/gi,"&"),t},i=function(t){t=e.trim(t);function o(o,e){t=t.replace(o,e)}return o(/\n/gi,"<br />"),o(/\[b\]/gi,"<strong>"),o(/\[\/b\]/gi,"</strong>"),o(/\[i\]/gi,"<em>"),o(/\[\/i\]/gi,"</em>"),o(/\[u\]/gi,"<u>"),o(/\[\/u\]/gi,"</u>"),o(/\[url=([^\]]+)\](.*?)\[\/url\]/gi,'<a href="$1">$2</a>'),o(/\[url\](.*?)\[\/url\]/gi,'<a href="$1">$1</a>'),o(/\[img\](.*?)\[\/img\]/gi,'<img src="$1" />'),o(/\[color=(.*?)\](.*?)\[\/color\]/gi,'<font color="$1">$2</font>'),o(/\[code\](.*?)\[\/code\]/gi,'<span class="codeStyle">$1</span>&nbsp;'),o(/\[quote.*?\](.*?)\[\/quote\]/gi,'<span class="quoteStyle">$1</span>&nbsp;'),t};!function n(){o.add("bbcode",function(o){o.on("BeforeSetContent",function(o){o.content=i(o.content)}),o.on("PostProcess",function(o){o.set&&(o.content=i(o.content)),o.get&&(o.content=t(o.content))})})}()}();
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/charmap/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/charmap/plugin.min.js
new file mode 100644
index 0000000..a19df5b
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/charmap/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(c){"use strict";function n(){}function i(n){return function(){return n}}function e(){return m}var r,t=tinymce.util.Tools.resolve("tinymce.PluginManager"),a=function(n,e){return n.fire("insertCustomChar",{chr:e})},u=function(n,e){var r=a(n,e).chr;n.execCommand("mceInsertContent",!1,r)},o=tinymce.util.Tools.resolve("tinymce.util.Tools"),s=function(n){return n.settings.charmap},l=function(n){return n.settings.charmap_append},f=i(!1),g=i(!0),m=(r={fold:function(n,e){return n()},is:f,isSome:f,isNone:g,getOr:p,getOrThunk:d,getOrDie:function(n){throw new Error(n||"error: getOrDie called on none.")},getOrNull:i(null),getOrUndefined:i(undefined),or:p,orThunk:d,map:e,each:n,bind:e,exists:f,forall:g,filter:e,equals:h,equals_:h,toArray:function(){return[]},toString:i("none()")},Object.freeze&&Object.freeze(r),r);function h(n){return n.isNone()}function d(n){return n()}function p(n){return n}function y(e){return function(n){return function(n){if(null===n)return"null";var e=typeof 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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/code/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/code/plugin.min.js
new file mode 100644
index 0000000..6d65b05
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/code/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(){"use strict";var e=tinymce.util.Tools.resolve("tinymce.PluginManager"),t=function(e,n){e.focus(),e.undoManager.transact(function(){e.setContent(n)}),e.selection.setCursorLocation(),e.nodeChanged()},o=function(e){return e.getContent({source_view:!0})},n=function(n){var e=o(n);n.windowManager.open({title:"Source Code",size:"large",body:{type:"panel",items:[{type:"textarea",name:"code"}]},buttons:[{type:"cancel",name:"cancel",text:"Cancel"},{type:"submit",name:"save",text:"Save",primary:!0}],initialData:{code:e},onSubmit:function(e){t(n,e.getData().code),e.close()}})},c=function(e){e.addCommand("mceCodeEditor",function(){n(e)})},i=function(e){e.ui.registry.addButton("code",{icon:"sourcecode",tooltip:"Source code",onAction:function(){return n(e)}}),e.ui.registry.addMenuItem("code",{icon:"sourcecode",text:"Source code",onAction:function(){return n(e)}})};!function u(){e.add("code",function(e){return c(e),i(e),{}})}()}();
\ No newline at end of file
diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/codesample/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/codesample/plugin.min.js
new file mode 100644
index 0000000..86f67ce
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/codesample/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/colorpicker/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/colorpicker/plugin.min.js
new file mode 100644
index 0000000..d08758f
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/colorpicker/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(o){"use strict";var i=tinymce.util.Tools.resolve("tinymce.PluginManager");!function n(){i.add("colorpicker",function(){o.console.warn("Color picker plugin is now built in to the core editor, please remove it from your editor configuration")})}()}(window);
\ No newline at end of file
diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/contextmenu/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/contextmenu/plugin.min.js
new file mode 100644
index 0000000..3df2511
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/contextmenu/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(n){"use strict";var o=tinymce.util.Tools.resolve("tinymce.PluginManager");!function e(){o.add("contextmenu",function(){n.console.warn("Context menu plugin is now built in to the core editor, please remove it from your editor configuration")})}()}(window);
\ No newline at end of file
diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/directionality/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/directionality/plugin.min.js
new file mode 100644
index 0000000..0d601b5
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/directionality/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(i){"use strict";function n(){}function u(n){return function(){return n}}function t(){return a}var e,r=tinymce.util.Tools.resolve("tinymce.PluginManager"),c=tinymce.util.Tools.resolve("tinymce.util.Tools"),o=function(n,t){var e,r=n.dom,o=n.selection.getSelectedBlocks();o.length&&(e=r.getAttrib(o[0],"dir"),c.each(o,function(n){r.getParent(n.parentNode,'*[dir="'+t+'"]',r.getRoot())||r.setAttrib(n,"dir",e!==t?t:null)}),n.nodeChanged())},d=function(n){n.addCommand("mceDirectionLTR",function(){o(n,"ltr")}),n.addCommand("mceDirectionRTL",function(){o(n,"rtl")})},f=u(!1),l=u(!0),a=(e={fold:function(n,t){return n()},is:f,isSome:f,isNone:l,getOr:s,getOrThunk:N,getOrDie:function(n){throw new Error(n||"error: getOrDie called on none.")},getOrNull:u(null),getOrUndefined:u(undefined),or:s,orThunk:N,map:t,each:n,bind:t,exists:f,forall:l,filter:t,equals:m,equals_:m,toArray:function(){return[]},toString:u("none()")},Object.freeze&&Object.freeze(e),e);function m(n){return n.isNone()}function N(n){return n()}function s(n){return n}function g(n,t){var e=n.dom(),r=i.window.getComputedStyle(e).getPropertyValue(t),o=""!==r||function(n){var t=A(n)?n.dom().parentNode:n.dom();return t!==undefined&&null!==t&&t.ownerDocument.body.contains(t)}(n)?r:w(e,t);return null===o?undefined:o}function T(t,r){return function(e){function n(n){var t=p.fromDom(n.element);e.setActive(function(n){return"rtl"===g(n,"direction")?"rtl":"ltr"}(t)===r)}return t.on("NodeChange",n),function(){return t.off("NodeChange",n)}}}var E,O,y=function(e){function n(){return o}function t(n){return n(e)}var r=u(e),o={fold:function(n,t){return t(e)},is:function(n){return e===n},isSome:l,isNone:f,getOr:r,getOrThunk:r,getOrDie:r,getOrNull:r,getOrUndefined:r,or:n,orThunk:n,map:function(n){return y(n(e))},each:function(n){n(e)},bind:t,exists:t,forall:t,filter:function(n){return n(e)?o:a},toArray:function(){return[e]},toString:function(){return"some("+e+")"},equals:function(n){return n.is(e)},equals_:function(n,t){return n.fold(f,function(n){return t(e,n)})}};return o},D=function(n){return null===n||n===undefined?a:y(n)},h=function(n){if(null===n||n===undefined)throw new Error("Node cannot be null or undefined");return{dom:u(n)}},p={fromHtml:function(n,t){var e=(t||i.document).createElement("div");if(e.innerHTML=n,!e.hasChildNodes()||1<e.childNodes.length)throw i.console.error("HTML does not have a single root node",n),new Error("HTML must have a single root node");return h(e.childNodes[0])},fromTag:function(n,t){var e=(t||i.document).createElement(n);return h(e)},fromText:function(n,t){var e=(t||i.document).createTextNode(n);return h(e)},fromDom:h,fromPoint:function(n,t,e){var r=n.dom();return D(r.elementFromPoint(t,e)).map(h)}},_=(E="function",function(n){return function(n){if(null===n)return"null";var t=typeof n;return"object"==t&&(Array.prototype.isPrototypeOf(n)||n.constructor&&"Array"===n.constructor.name)?"array":"object"==t&&(String.prototype.isPrototypeOf(n)||n.constructor&&"String"===n.constructor.name)?"string":t}(n)===E}),v=Array.prototype.slice,C=(_(Array.from)&&Array.from,i.Node.ATTRIBUTE_NODE,i.Node.CDATA_SECTION_NODE,i.Node.COMMENT_NODE,i.Node.DOCUMENT_NODE,i.Node.DOCUMENT_TYPE_NODE,i.Node.DOCUMENT_FRAGMENT_NODE,i.Node.ELEMENT_NODE,i.Node.TEXT_NODE),A=(i.Node.PROCESSING_INSTRUCTION_NODE,i.Node.ENTITY_REFERENCE_NODE,i.Node.ENTITY_NODE,i.Node.NOTATION_NODE,"undefined"!=typeof i.window?i.window:Function("return this;")(),O=C,function(n){return function(n){return n.dom().nodeType}(n)===O}),w=function(n,t){return function(n){return n.style!==undefined&&_(n.style.getPropertyValue)}(n)?n.style.getPropertyValue(t):""},S=function(n){n.ui.registry.addToggleButton("ltr",{tooltip:"Left to right",icon:"ltr",onAction:function(){return n.execCommand("mceDirectionLTR")},onSetup:T(n,"ltr")}),n.ui.registry.addToggleButton("rtl",{tooltip:"Right to left",icon:"rtl",onAction:function(){return n.execCommand("mceDirectionRTL")},onSetup:T(n,"rtl")})};!function R(){r.add("directionality",function(n){d(n),S(n)})}()}(window);
\ No newline at end of file
diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/emoticons/js/emojis.js b/hesk/inc/tiny_mce/5.2.0/plugins/emoticons/js/emojis.js
new file mode 100644
index 0000000..5f8c249
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/emoticons/js/emojis.js
@@ -0,0 +1,9015 @@
+// NOTE: Source: npm package: emojilib, file:emojis.json
+window.tinymce.Resource.add("tinymce.plugins.emoticons", {
+  grinning: {
+    keywords: [ "face", "smile", "happy", "joy", ":D", "grin" ],
+    "char": "\ud83d\ude00",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  grimacing: {
+    keywords: [ "face", "grimace", "teeth" ],
+    "char": "\ud83d\ude2c",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  grin: {
+    keywords: [ "face", "happy", "smile", "joy", "kawaii" ],
+    "char": "\ud83d\ude01",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  joy: {
+    keywords: [ "face", "cry", "tears", "weep", "happy", "happytears", "haha" ],
+    "char": "\ud83d\ude02",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  rofl: {
+    keywords: [ "face", "rolling", "floor", "laughing", "lol", "haha" ],
+    "char": "\ud83e\udd23",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  smiley: {
+    keywords: [ "face", "happy", "joy", "haha", ":D", ":)", "smile", "funny" ],
+    "char": "\ud83d\ude03",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  smile: {
+    keywords: [ "face", "happy", "joy", "funny", "haha", "laugh", "like", ":D", ":)" ],
+    "char": "\ud83d\ude04",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  sweat_smile: {
+    keywords: [ "face", "hot", "happy", "laugh", "sweat", "smile", "relief" ],
+    "char": "\ud83d\ude05",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  laughing: {
+    keywords: [ "happy", "joy", "lol", "satisfied", "haha", "face", "glad", "XD", "laugh" ],
+    "char": "\ud83d\ude06",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  innocent: {
+    keywords: [ "face", "angel", "heaven", "halo" ],
+    "char": "\ud83d\ude07",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  wink: {
+    keywords: [ "face", "happy", "mischievous", "secret", ";)", "smile", "eye" ],
+    "char": "\ud83d\ude09",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  blush: {
+    keywords: [ "face", "smile", "happy", "flushed", "crush", "embarrassed", "shy", "joy" ],
+    "char": "\ud83d\ude0a",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  slightly_smiling_face: {
+    keywords: [ "face", "smile" ],
+    "char": "\ud83d\ude42",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  upside_down_face: {
+    keywords: [ "face", "flipped", "silly", "smile" ],
+    "char": "\ud83d\ude43",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  relaxed: {
+    keywords: [ "face", "blush", "massage", "happiness" ],
+    "char": "\u263a\ufe0f",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  yum: {
+    keywords: [ "happy", "joy", "tongue", "smile", "face", "silly", "yummy", "nom", "delicious", "savouring" ],
+    "char": "\ud83d\ude0b",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  relieved: {
+    keywords: [ "face", "relaxed", "phew", "massage", "happiness" ],
+    "char": "\ud83d\ude0c",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  heart_eyes: {
+    keywords: [ "face", "love", "like", "affection", "valentines", "infatuation", "crush", "heart" ],
+    "char": "\ud83d\ude0d",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  kissing_heart: {
+    keywords: [ "face", "love", "like", "affection", "valentines", "infatuation", "kiss" ],
+    "char": "\ud83d\ude18",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  kissing: {
+    keywords: [ "love", "like", "face", "3", "valentines", "infatuation", "kiss" ],
+    "char": "\ud83d\ude17",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  kissing_smiling_eyes: {
+    keywords: [ "face", "affection", "valentines", "infatuation", "kiss" ],
+    "char": "\ud83d\ude19",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  kissing_closed_eyes: {
+    keywords: [ "face", "love", "like", "affection", "valentines", "infatuation", "kiss" ],
+    "char": "\ud83d\ude1a",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  stuck_out_tongue_winking_eye: {
+    keywords: [ "face", "prank", "childish", "playful", "mischievous", "smile", "wink", "tongue" ],
+    "char": "\ud83d\ude1c",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  zany: {
+    keywords: [ "face", "goofy", "crazy" ],
+    "char": "\ud83e\udd2a",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  raised_eyebrow: {
+    keywords: [ "face", "distrust", "scepticism", "disapproval", "disbelief", "surprise" ],
+    "char": "\ud83e\udd28",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  monocle: {
+    keywords: [ "face", "stuffy", "wealthy" ],
+    "char": "\ud83e\uddd0",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  stuck_out_tongue_closed_eyes: {
+    keywords: [ "face", "prank", "playful", "mischievous", "smile", "tongue" ],
+    "char": "\ud83d\ude1d",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  stuck_out_tongue: {
+    keywords: [ "face", "prank", "childish", "playful", "mischievous", "smile", "tongue" ],
+    "char": "\ud83d\ude1b",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  money_mouth_face: {
+    keywords: [ "face", "rich", "dollar", "money" ],
+    "char": "\ud83e\udd11",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  nerd_face: {
+    keywords: [ "face", "nerdy", "geek", "dork" ],
+    "char": "\ud83e\udd13",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  sunglasses: {
+    keywords: [ "face", "cool", "smile", "summer", "beach", "sunglass" ],
+    "char": "\ud83d\ude0e",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  star_struck: {
+    keywords: [ "face", "smile", "starry", "eyes", "grinning" ],
+    "char": "\ud83e\udd29",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  clown_face: {
+    keywords: [ "face" ],
+    "char": "\ud83e\udd21",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  cowboy_hat_face: {
+    keywords: [ "face", "cowgirl", "hat" ],
+    "char": "\ud83e\udd20",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  hugs: {
+    keywords: [ "face", "smile", "hug" ],
+    "char": "\ud83e\udd17",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  smirk: {
+    keywords: [ "face", "smile", "mean", "prank", "smug", "sarcasm" ],
+    "char": "\ud83d\ude0f",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  no_mouth: {
+    keywords: [ "face", "hellokitty" ],
+    "char": "\ud83d\ude36",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  neutral_face: {
+    keywords: [ "indifference", "meh", ":|", "neutral" ],
+    "char": "\ud83d\ude10",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  expressionless: {
+    keywords: [ "face", "indifferent", "-_-", "meh", "deadpan" ],
+    "char": "\ud83d\ude11",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  unamused: {
+    keywords: [ "indifference", "bored", "straight face", "serious", "sarcasm", "unimpressed", "skeptical", "dubious", "side_eye" ],
+    "char": "\ud83d\ude12",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  roll_eyes: {
+    keywords: [ "face", "eyeroll", "frustrated" ],
+    "char": "\ud83d\ude44",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  thinking: {
+    keywords: [ "face", "hmmm", "think", "consider" ],
+    "char": "\ud83e\udd14",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  lying_face: {
+    keywords: [ "face", "lie", "pinocchio" ],
+    "char": "\ud83e\udd25",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  hand_over_mouth: {
+    keywords: [ "face", "whoops", "shock", "surprise" ],
+    "char": "\ud83e\udd2d",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  shushing: {
+    keywords: [ "face", "quiet", "shhh" ],
+    "char": "\ud83e\udd2b",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  symbols_over_mouth: {
+    keywords: [ "face", "swearing", "cursing", "cussing", "profanity", "expletive" ],
+    "char": "\ud83e\udd2c",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  exploding_head: {
+    keywords: [ "face", "shocked", "mind", "blown" ],
+    "char": "\ud83e\udd2f",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  flushed: {
+    keywords: [ "face", "blush", "shy", "flattered" ],
+    "char": "\ud83d\ude33",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  disappointed: {
+    keywords: [ "face", "sad", "upset", "depressed", ":(" ],
+    "char": "\ud83d\ude1e",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  worried: {
+    keywords: [ "face", "concern", "nervous", ":(" ],
+    "char": "\ud83d\ude1f",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  angry: {
+    keywords: [ "mad", "face", "annoyed", "frustrated" ],
+    "char": "\ud83d\ude20",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  rage: {
+    keywords: [ "angry", "mad", "hate", "despise" ],
+    "char": "\ud83d\ude21",
+    fitzpatrick_scale: false,
+    category: "people"
+  },
+  pensive: {
+    keywords: [ "face", "sad", "depressed", "upset" ],
+    "char": "\ud83d\ude14",
+    fitzpatrick_scale: false,
+    category: "people"
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+    category: "symbols"
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+    category: "symbols"
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+    category: "symbols"
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+    category: "symbols"
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+    category: "symbols"
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+    category: "symbols"
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+    category: "symbols"
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+    category: "symbols"
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+    category: "symbols"
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+    category: "symbols"
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+    category: "symbols"
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+    category: "symbols"
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+    category: "symbols"
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+    keywords: [ "pl", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf5\ud83c\uddf1",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  portugal: {
+    keywords: [ "pt", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf5\ud83c\uddf9",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  puerto_rico: {
+    keywords: [ "puerto", "rico", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf5\ud83c\uddf7",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  qatar: {
+    keywords: [ "qa", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf6\ud83c\udde6",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  reunion: {
+    keywords: [ "r\xe9union", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf7\ud83c\uddea",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  romania: {
+    keywords: [ "ro", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf7\ud83c\uddf4",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  ru: {
+    keywords: [ "russian", "federation", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf7\ud83c\uddfa",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  rwanda: {
+    keywords: [ "rw", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf7\ud83c\uddfc",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  st_barthelemy: {
+    keywords: [ "saint", "barth\xe9lemy", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\udde7\ud83c\uddf1",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  st_helena: {
+    keywords: [ "saint", "helena", "ascension", "tristan", "cunha", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf8\ud83c\udded",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  st_kitts_nevis: {
+    keywords: [ "saint", "kitts", "nevis", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf0\ud83c\uddf3",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  st_lucia: {
+    keywords: [ "saint", "lucia", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf1\ud83c\udde8",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  st_pierre_miquelon: {
+    keywords: [ "saint", "pierre", "miquelon", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf5\ud83c\uddf2",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  st_vincent_grenadines: {
+    keywords: [ "saint", "vincent", "grenadines", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddfb\ud83c\udde8",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  samoa: {
+    keywords: [ "ws", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddfc\ud83c\uddf8",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  san_marino: {
+    keywords: [ "san", "marino", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf8\ud83c\uddf2",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  sao_tome_principe: {
+    keywords: [ "sao", "tome", "principe", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf8\ud83c\uddf9",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  saudi_arabia: {
+    keywords: [ "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf8\ud83c\udde6",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  senegal: {
+    keywords: [ "sn", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf8\ud83c\uddf3",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  serbia: {
+    keywords: [ "rs", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf7\ud83c\uddf8",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  seychelles: {
+    keywords: [ "sc", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf8\ud83c\udde8",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  sierra_leone: {
+    keywords: [ "sierra", "leone", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf8\ud83c\uddf1",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  singapore: {
+    keywords: [ "sg", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf8\ud83c\uddec",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  sint_maarten: {
+    keywords: [ "sint", "maarten", "dutch", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf8\ud83c\uddfd",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  slovakia: {
+    keywords: [ "sk", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf8\ud83c\uddf0",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  slovenia: {
+    keywords: [ "si", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf8\ud83c\uddee",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  solomon_islands: {
+    keywords: [ "solomon", "islands", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf8\ud83c\udde7",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  somalia: {
+    keywords: [ "so", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf8\ud83c\uddf4",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  south_africa: {
+    keywords: [ "south", "africa", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddff\ud83c\udde6",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  south_georgia_south_sandwich_islands: {
+    keywords: [ "south", "georgia", "sandwich", "islands", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddec\ud83c\uddf8",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  kr: {
+    keywords: [ "south", "korea", "nation", "flag", "country", "banner" ],
+    "char": "\ud83c\uddf0\ud83c\uddf7",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  south_sudan: {
+    keywords: [ "south", "sd", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf8\ud83c\uddf8",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  es: {
+    keywords: [ "spain", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddea\ud83c\uddf8",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  sri_lanka: {
+    keywords: [ "sri", "lanka", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf1\ud83c\uddf0",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  sudan: {
+    keywords: [ "sd", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf8\ud83c\udde9",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  suriname: {
+    keywords: [ "sr", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf8\ud83c\uddf7",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  swaziland: {
+    keywords: [ "sz", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf8\ud83c\uddff",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  sweden: {
+    keywords: [ "se", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf8\ud83c\uddea",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  switzerland: {
+    keywords: [ "ch", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\udde8\ud83c\udded",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  syria: {
+    keywords: [ "syrian", "arab", "republic", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf8\ud83c\uddfe",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  taiwan: {
+    keywords: [ "tw", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf9\ud83c\uddfc",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  tajikistan: {
+    keywords: [ "tj", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf9\ud83c\uddef",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  tanzania: {
+    keywords: [ "tanzania,", "united", "republic", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf9\ud83c\uddff",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  thailand: {
+    keywords: [ "th", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf9\ud83c\udded",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  timor_leste: {
+    keywords: [ "timor", "leste", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf9\ud83c\uddf1",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  togo: {
+    keywords: [ "tg", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf9\ud83c\uddec",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  tokelau: {
+    keywords: [ "tk", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf9\ud83c\uddf0",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  tonga: {
+    keywords: [ "to", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf9\ud83c\uddf4",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  trinidad_tobago: {
+    keywords: [ "trinidad", "tobago", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf9\ud83c\uddf9",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  tunisia: {
+    keywords: [ "tn", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf9\ud83c\uddf3",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  tr: {
+    keywords: [ "turkey", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf9\ud83c\uddf7",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  turkmenistan: {
+    keywords: [ "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf9\ud83c\uddf2",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  turks_caicos_islands: {
+    keywords: [ "turks", "caicos", "islands", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf9\ud83c\udde8",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  tuvalu: {
+    keywords: [ "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddf9\ud83c\uddfb",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  uganda: {
+    keywords: [ "ug", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddfa\ud83c\uddec",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  ukraine: {
+    keywords: [ "ua", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddfa\ud83c\udde6",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  united_arab_emirates: {
+    keywords: [ "united", "arab", "emirates", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\udde6\ud83c\uddea",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  uk: {
+    keywords: [ "united", "kingdom", "great", "britain", "northern", "ireland", "flag", "nation", "country", "banner", "british", "UK", "english", "england", "union jack" ],
+    "char": "\ud83c\uddec\ud83c\udde7",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  england: {
+    keywords: [ "flag", "english" ],
+    "char": "\ud83c\udff4\udb40\udc67\udb40\udc62\udb40\udc65\udb40\udc6e\udb40\udc67\udb40\udc7f",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  scotland: {
+    keywords: [ "flag", "scottish" ],
+    "char": "\ud83c\udff4\udb40\udc67\udb40\udc62\udb40\udc73\udb40\udc63\udb40\udc74\udb40\udc7f",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  wales: {
+    keywords: [ "flag", "welsh" ],
+    "char": "\ud83c\udff4\udb40\udc67\udb40\udc62\udb40\udc77\udb40\udc6c\udb40\udc73\udb40\udc7f",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  us: {
+    keywords: [ "united", "states", "america", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddfa\ud83c\uddf8",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  us_virgin_islands: {
+    keywords: [ "virgin", "islands", "us", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddfb\ud83c\uddee",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  uruguay: {
+    keywords: [ "uy", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddfa\ud83c\uddfe",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  uzbekistan: {
+    keywords: [ "uz", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddfa\ud83c\uddff",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  vanuatu: {
+    keywords: [ "vu", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddfb\ud83c\uddfa",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  vatican_city: {
+    keywords: [ "vatican", "city", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddfb\ud83c\udde6",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  venezuela: {
+    keywords: [ "ve", "bolivarian", "republic", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddfb\ud83c\uddea",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  vietnam: {
+    keywords: [ "viet", "nam", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddfb\ud83c\uddf3",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  wallis_futuna: {
+    keywords: [ "wallis", "futuna", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddfc\ud83c\uddeb",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  western_sahara: {
+    keywords: [ "western", "sahara", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddea\ud83c\udded",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  yemen: {
+    keywords: [ "ye", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddfe\ud83c\uddea",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  zambia: {
+    keywords: [ "zm", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddff\ud83c\uddf2",
+    fitzpatrick_scale: false,
+    category: "flags"
+  },
+  zimbabwe: {
+    keywords: [ "zw", "flag", "nation", "country", "banner" ],
+    "char": "\ud83c\uddff\ud83c\uddfc",
+    fitzpatrick_scale: false,
+    category: "flags"
+  }
+});
\ No newline at end of file
diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/emoticons/js/emojis.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/emoticons/js/emojis.min.js
new file mode 100644
index 0000000..5e59213
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/emoticons/js/emojis.min.js
@@ -0,0 +1,2 @@
+// NOTE: Source: npm package: emojilib, file:emojis.json
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\ No newline at end of file
diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/emoticons/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/emoticons/plugin.min.js
new file mode 100644
index 0000000..f300335
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/emoticons/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(l){"use strict";function n(){}function i(n){return function(){return n}}function t(){return a}var e,r=tinymce.util.Tools.resolve("tinymce.PluginManager"),c=i(!1),u=i(!0),a=(e={fold:function(n,t){return n()},is:c,isSome:c,isNone:u,getOr:f,getOrThunk:s,getOrDie:function(n){throw new Error(n||"error: getOrDie called on none.")},getOrNull:i(null),getOrUndefined:i(undefined),or:f,orThunk:s,map:t,each:n,bind:t,exists:c,forall:u,filter:t,equals:o,equals_:o,toArray:function(){return[]},toString:i("none()")},Object.freeze&&Object.freeze(e),e);function o(n){return n.isNone()}function s(n){return n()}function f(n){return n}function m(n,t){return-1!==n.indexOf(t)}function g(n,t){return m(n.title.toLowerCase(),t)||function(n,t){for(var e=0,r=n.length;e<r;e++){if(t(n[e],e))return!0}return!1}(n.keywords,function(n){return m(n.toLowerCase(),t)})}function d(n,t,e){for(var r=[],o=t.toLowerCase(),i=e.fold(function(){return c},function(t){return function(n){return 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\ No newline at end of file
diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/fullpage/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/fullpage/plugin.min.js
new file mode 100644
index 0000000..7ef1075
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/fullpage/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
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new file mode 100644
index 0000000..6eb913e
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/fullscreen/plugin.min.js
@@ -0,0 +1,9 @@
+/**
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+ *
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/help/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/help/plugin.min.js
new file mode 100644
index 0000000..4c15c6e
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/help/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(){"use strict";function e(){}function r(e){return function(){return e}}var a=function(e){function t(){return n}var n=e;return{get:t,set:function(e){n=e},clone:function(){return a(t())}}},t=tinymce.util.Tools.resolve("tinymce.PluginManager"),i=function(e,t){e.addCommand("mceHelp",t)},s=function(e,t){e.ui.registry.addButton("help",{icon:"help",tooltip:"Help",onAction:t}),e.ui.registry.addMenuItem("help",{text:"Help",icon:"help",shortcut:"Alt+0",onAction:t})},c=function(){return(c=Object.assign||function(e){for(var t,n=1,o=arguments.length;n<o;n++)for(var a in t=arguments[n])Object.prototype.hasOwnProperty.call(t,a)&&(e[a]=t[a]);return e}).apply(this,arguments)};function l(o){for(var a=[],e=1;e<arguments.length;e++)a[e-1]=arguments[e];return function(){for(var e=[],t=0;t<arguments.length;t++)e[t]=arguments[t];var n=a.concat(e);return o.apply(null,n)}}function n(){return m}var o,u=r(!1),h=r(!0),m=(o={fold:function(e,t){return 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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/hr/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/hr/plugin.min.js
new file mode 100644
index 0000000..4660378
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/hr/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(){"use strict";var n=tinymce.util.Tools.resolve("tinymce.PluginManager"),o=function(n){n.addCommand("InsertHorizontalRule",function(){n.execCommand("mceInsertContent",!1,"<hr />")})},t=function(n){n.ui.registry.addButton("hr",{icon:"horizontal-rule",tooltip:"Horizontal line",onAction:function(){return n.execCommand("InsertHorizontalRule")}}),n.ui.registry.addMenuItem("hr",{icon:"horizontal-rule",text:"Horizontal line",onAction:function(){return n.execCommand("InsertHorizontalRule")}})};!function e(){n.add("hr",function(n){o(n),t(n)})}()}();
\ No newline at end of file
diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/image/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/image/plugin.min.js
new file mode 100644
index 0000000..dabe6ff
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/image/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/imagetools/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/imagetools/plugin.min.js
new file mode 100644
index 0000000..bc4f05e
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/imagetools/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(v){"use strict";function e(){}function n(){return c}var t,r=function(e){function n(){return t}var t=e;return{get:n,set:function(e){t=e},clone:function(){return r(n())}}},o=tinymce.util.Tools.resolve("tinymce.PluginManager"),i=tinymce.util.Tools.resolve("tinymce.util.Tools"),d=function(e){return function(){return e}},u=d(!1),a=d(!0),c=(t={fold:function(e,n){return e()},is:u,isSome:u,isNone:a,getOr:l,getOrThunk:f,getOrDie:function(e){throw new Error(e||"error: getOrDie called on none.")},getOrNull:d(null),getOrUndefined:d(undefined),or:l,orThunk:f,map:n,each:e,bind:n,exists:u,forall:a,filter:n,equals:s,equals_:s,toArray:function(){return[]},toString:d("none()")},Object.freeze&&Object.freeze(t),t);function s(e){return e.isNone()}function f(e){return e()}function l(e){return e}var m=function(t){function e(){return o}function n(e){return e(t)}var r=d(t),o={fold:function(e,n){return n(t)},is:function(e){return 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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/importcss/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/importcss/plugin.min.js
new file mode 100644
index 0000000..d13c4f8
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/importcss/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(){"use strict";function t(){}function n(t){return function(){return t}}function e(){return h}var r,o=tinymce.util.Tools.resolve("tinymce.PluginManager"),a=tinymce.util.Tools.resolve("tinymce.dom.DOMUtils"),f=tinymce.util.Tools.resolve("tinymce.EditorManager"),l=tinymce.util.Tools.resolve("tinymce.Env"),m=tinymce.util.Tools.resolve("tinymce.util.Tools"),c=function(t){return t.getParam("importcss_merge_classes")},i=function(t){return t.getParam("importcss_exclusive")},p=function(t){return t.getParam("importcss_selector_converter")},g=function(t){return t.getParam("importcss_selector_filter")},y=function(t){return t.getParam("importcss_groups")},v=function(t){return t.getParam("importcss_append")},d=function(t){return t.getParam("importcss_file_filter")},u=n(!1),s=n(!0),h=(r={fold:function(t,n){return t()},is:u,isSome:u,isNone:s,getOr:O,getOrThunk:x,getOrDie:function(t){throw new Error(t||"error: getOrDie called on none.")},getOrNull:n(null),getOrUndefined:n(undefined),or:O,orThunk:x,map:e,each:t,bind:e,exists:u,forall:s,filter:e,equals:_,equals_:_,toArray:function(){return[]},toString:n("none()")},Object.freeze&&Object.freeze(r),r);function _(t){return t.isNone()}function x(t){return t()}function O(t){return t}function T(n){return function(t){return function(t){if(null===t)return"null";var n=typeof t;return"object"==n&&(Array.prototype.isPrototypeOf(t)||t.constructor&&"Array"===t.constructor.name)?"array":"object"==n&&(String.prototype.isPrototypeOf(t)||t.constructor&&"String"===t.constructor.name)?"string":n}(t)===n}}function b(t,n){return function(t){for(var n=[],e=0,r=t.length;e<r;++e){if(!w(t[e]))throw new Error("Arr.flatten item "+e+" was not an array, input: "+t);M.apply(n,t[e])}return n}(function(t,n){for(var e=t.length,r=new Array(e),o=0;o<e;o++){var i=t[o];r[o]=n(i,o)}return r}(t,n))}function k(n){return"string"==typeof n?function(t){return-1!==t.indexOf(n)}:n instanceof RegExp?function(t){return n.test(t)}:n}function S(i,t,u){var c=[],e={};function s(t,n){var e,r=t.href;if((r=function(t){var n=l.cacheSuffix;return"string"==typeof t&&(t=t.replace("?"+n,"").replace("&"+n,"")),t}(r))&&u(r,n)&&!function(t,n){var e=t.settings,r=!1!==e.skin&&(e.skin||"oxide");if(r){var o=e.skin_url?t.documentBaseURI.toAbsolute(e.skin_url):f.baseURL+"/skins/ui/"+r,i=f.baseURL+"/skins/content/";return n===o+"/content"+(t.inline?".inline":"")+".min.css"||-1!==n.indexOf(i)}return!1}(i,r)){m.each(t.imports,function(t){s(t,!0)});try{e=t.cssRules||t.rules}catch(o){}m.each(e,function(t){t.styleSheet?s(t.styleSheet,!0):t.selectorText&&m.each(t.selectorText.split(","),function(t){c.push(m.trim(t))})})}}m.each(i.contentCSS,function(t){e[t]=!0}),u=u||function(t,n){return n||e[t]};try{m.each(t.styleSheets,function(t){s(t)})}catch(n){}return c}function A(t,n){var e,r=/^(?:([a-z0-9\-_]+))?(\.[a-z0-9_\-\.]+)$/i.exec(n);if(r){var o=r[1],i=r[2].substr(1).split(".").join(" "),u=m.makeMap("a,img");return r[1]?(e={title:n},t.schema.getTextBlockElements()[o]?e.block=o:t.schema.getBlockElements()[o]||u[o.toLowerCase()]?e.selector=o:e.inline=o):r[2]&&(e={inline:"span",title:n.substr(1),classes:i}),!1!==c(t)?e.classes=i:e.attributes={"class":i},e}}function P(t,n){return null===n||!1!==i(t)}var w=T("array"),E=T("function"),I=Array.prototype.slice,M=Array.prototype.push,j=(E(Array.from)&&Array.from,A),D=function(s){s.on("init",function(t){function r(t,n){if(function(t,n,e,r){return!(P(t,e)?n in r:n in e.selectors)}(s,t,n,i)){!function(t,n,e,r){P(t,e)?r[n]=!0:e.selectors[n]=!0}(s,t,n,i);var e=function(t,n,e,r){return(r&&r.selector_converter?r.selector_converter:p(t)?p(t):function(){return A(t,e)}).call(n,e,r)}(s,s.plugins.importcss,t,n);if(e){var r=e.name||a.DOM.uniqueId();return s.formatter.register(r,e),m.extend({},{title:e.title,format:r})}}return null}var o=function(){var n=[],e=[],r={};return{addItemToGroup:function(t,n){r[t]?r[t].push(n):(e.push(t),r[t]=[n])},addItem:function(t){n.push(t)},toFormats:function(){return b(e,function(t){var n=r[t];return 0===n.length?[]:[{title:t,items:n}]}).concat(n)}}}(),i={},u=k(g(s)),c=function(t){return m.map(t,function(t){return m.extend({},t,{original:t,selectors:{},filter:k(t.filter),item:{text:t.title,menu:[]}})})}(y(s));m.each(S(s,s.getDoc(),k(d(s))),function(e){if(-1===e.indexOf(".mce-")&&(!u||u(e))){var t=function(t,n){return m.grep(t,function(t){return!t.filter||t.filter(n)})}(c,e);if(0<t.length)m.each(t,function(t){var n=r(e,t);n&&o.addItemToGroup(t.title,n)});else{var n=r(e,null);n&&o.addItem(n)}}});var n=o.toFormats();s.fire("addStyleModifications",{items:n,replace:!v(s)})})},R=function(n){return{convertSelectorToFormat:function(t){return j(n,t)}}};!function U(){o.add("importcss",function(t){return D(t),R(t)})}()}();
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/insertdatetime/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/insertdatetime/plugin.min.js
new file mode 100644
index 0000000..ce65a55
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/insertdatetime/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(){"use strict";function n(e){return e.getParam("insertdatetime_timeformat",e.translate("%H:%M:%S"))}function r(e){return e.getParam("insertdatetime_formats",["%H:%M:%S","%Y-%m-%d","%I:%M:%S %p","%D"])}function a(e,t){if((e=""+e).length<t)for(var n=0;n<t-e.length;n++)e="0"+e;return e}function i(e,t,n){return n=n||new Date,t=(t=(t=(t=(t=(t=(t=(t=(t=(t=(t=(t=(t=(t=(t=(t=t.replace("%D","%m/%d/%Y")).replace("%r","%I:%M:%S %p")).replace("%Y",""+n.getFullYear())).replace("%y",""+n.getYear())).replace("%m",a(n.getMonth()+1,2))).replace("%d",a(n.getDate(),2))).replace("%H",""+a(n.getHours(),2))).replace("%M",""+a(n.getMinutes(),2))).replace("%S",""+a(n.getSeconds(),2))).replace("%I",""+((n.getHours()+11)%12+1))).replace("%p",n.getHours()<12?"AM":"PM")).replace("%B",""+e.translate(f[n.getMonth()]))).replace("%b",""+e.translate(d[n.getMonth()]))).replace("%A",""+e.translate(s[n.getDay()]))).replace("%a",""+e.translate(l[n.getDay()]))).replace("%%","%")}var e=tinymce.util.Tools.resolve("tinymce.PluginManager"),t=function(e){return e.getParam("insertdatetime_dateformat",e.translate("%Y-%m-%d"))},o=n,u=r,c=function(e){var t=r(e);return 0<t.length?t[0]:n(e)},m=function(e){return e.getParam("insertdatetime_element",!1)},l="Sun Mon Tue Wed Thu Fri Sat Sun".split(" "),s="Sunday Monday Tuesday Wednesday Thursday Friday Saturday Sunday".split(" "),d="Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec".split(" "),f="January February March April May June July August September October November December".split(" "),p=function(e,t){if(m(e)){var n=i(e,t),r=void 0;r=/%[HMSIp]/.test(t)?i(e,"%Y-%m-%dT%H:%M"):i(e,"%Y-%m-%d");var a=e.dom.getParent(e.selection.getStart(),"time");a?function(e,t,n,r){var a=e.dom.create("time",{datetime:n},r);t.parentNode.insertBefore(a,t),e.dom.remove(t),e.selection.select(a,!0),e.selection.collapse(!1)}(e,a,r,n):e.insertContent('<time datetime="'+r+'">'+n+"</time>")}else e.insertContent(i(e,t))},g=i,y=function(e){e.addCommand("mceInsertDate",function(){p(e,t(e))}),e.addCommand("mceInsertTime",function(){p(e,o(e))})},M=tinymce.util.Tools.resolve("tinymce.util.Tools"),S=function(e){function t(){return n}var n=e;return{get:t,set:function(e){n=e},clone:function(){return S(t())}}},v=function(n){var t=u(n),r=S(c(n));n.ui.registry.addSplitButton("insertdatetime",{icon:"insert-time",tooltip:"Insert date/time",select:function(e){return e===r.get()},fetch:function(e){e(M.map(t,function(e){return{type:"choiceitem",text:g(n,e),value:e}}))},onAction:function(){for(var e=[],t=0;t<arguments.length;t++)e[t]=arguments[t];p(n,r.get())},onItemAction:function(e,t){r.set(t),p(n,t)}});n.ui.registry.addNestedMenuItem("insertdatetime",{icon:"insert-time",text:"Date/time",getSubmenuItems:function(){return M.map(t,function(e){return{type:"menuitem",text:g(n,e),onAction:function(e){return function(){r.set(e),p(n,e)}}(e)}})}})};!function h(){e.add("insertdatetime",function(e){y(e),v(e)})}()}();
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/legacyoutput/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/legacyoutput/plugin.min.js
new file mode 100644
index 0000000..936d61d
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/legacyoutput/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(){"use strict";var e=tinymce.util.Tools.resolve("tinymce.PluginManager"),a=tinymce.util.Tools.resolve("tinymce.util.Tools"),t=function(e){return e.getParam("font_formats")},i=function(e){return e.getParam("fontsize_formats")},n=function(e,t){e.settings.fontsize_formats=t},l=function(e,t){e.settings.font_formats=t},s=function(e){return e.getParam("font_size_style_values","xx-small,x-small,small,medium,large,x-large,xx-large")},r=function(e,t){e.settings.inline_styles=t},o=function(e){!function(e){r(e,!1),i(e)||n(e,"8pt=1 10pt=2 12pt=3 14pt=4 18pt=5 24pt=6 36pt=7"),t(e)||l(e,"Andale Mono=andale mono,monospace;Arial=arial,helvetica,sans-serif;Arial Black=arial black,sans-serif;Book Antiqua=book antiqua,palatino,serif;Comic Sans MS=comic sans ms,sans-serif;Courier New=courier new,courier,monospace;Georgia=georgia,palatino,serif;Helvetica=helvetica,arial,sans-serif;Impact=impact,sans-serif;Symbol=symbol;Tahoma=tahoma,arial,helvetica,sans-serif;Terminal=terminal,monaco,monospace;Times New Roman=times new roman,times,serif;Trebuchet MS=trebuchet ms,geneva,sans-serif;Verdana=verdana,geneva,sans-serif;Webdings=webdings;Wingdings=wingdings,zapf dingbats")}(e),e.on("PreInit",function(){return function(e){var t="p,h1,h2,h3,h4,h5,h6,td,th,div,ul,ol,li,table",i=a.explode(s(e)),n=e.schema;e.formatter.register({alignleft:{selector:t,attributes:{align:"left"}},aligncenter:{selector:t,attributes:{align:"center"}},alignright:{selector:t,attributes:{align:"right"}},alignjustify:{selector:t,attributes:{align:"justify"}},bold:[{inline:"b",remove:"all"},{inline:"strong",remove:"all"},{inline:"span",styles:{fontWeight:"bold"}}],italic:[{inline:"i",remove:"all"},{inline:"em",remove:"all"},{inline:"span",styles:{fontStyle:"italic"}}],underline:[{inline:"u",remove:"all"},{inline:"span",styles:{textDecoration:"underline"},exact:!0}],strikethrough:[{inline:"strike",remove:"all"},{inline:"span",styles:{textDecoration:"line-through"},exact:!0}],fontname:{inline:"font",toggle:!1,attributes:{face:"%value"}},fontsize:{inline:"font",toggle:!1,attributes:{size:function(e){return String(a.inArray(i,e.value)+1)}}},forecolor:{inline:"font",attributes:{color:"%value"},links:!0,remove_similar:!0,clear_child_styles:!0},hilitecolor:{inline:"font",styles:{backgroundColor:"%value"},links:!0,remove_similar:!0,clear_child_styles:!0}}),a.each("b,i,u,strike".split(","),function(e){n.addValidElements(e+"[*]")}),n.getElementRule("font")||n.addValidElements("font[face|size|color|style]"),a.each(t.split(","),function(e){var t=n.getElementRule(e);t&&(t.attributes.align||(t.attributes.align={},t.attributesOrder.push("align")))})}(e)})};!function c(){e.add("legacyoutput",function(e){o(e)})}()}();
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/link/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/link/plugin.min.js
new file mode 100644
index 0000000..000ff86
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/link/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(c){"use strict";function n(t){return function(n){return function(n){if(null===n)return"null";var t=typeof n;return"object"==t&&(Array.prototype.isPrototypeOf(n)||n.constructor&&"Array"===n.constructor.name)?"array":"object"==t&&(String.prototype.isPrototypeOf(n)||n.constructor&&"String"===n.constructor.name)?"string":t}(n)===t}}function u(){}function i(n){return function(){return n}}function t(){return C}var e,r=tinymce.util.Tools.resolve("tinymce.PluginManager"),o=tinymce.util.Tools.resolve("tinymce.util.VK"),a=n("string"),f=n("array"),l=n("boolean"),s=n("function"),d=function(n){var t=n.getParam("link_assume_external_targets",!1);return l(t)&&t?1:!a(t)||"http"!==t&&"https"!==t?0:t},m=function(n){return n.getParam("link_context_toolbar",!1,"boolean")},h=function(n){return n.getParam("link_list")},p=function(n){return n.getParam("default_link_target")},g=function(n){return n.getParam("target_list",!0)},v=function(n){return 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new file mode 100644
index 0000000..0094a62
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/lists/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/media/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/media/plugin.min.js
new file mode 100644
index 0000000..3858ecd
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/media/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/nonbreaking/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/nonbreaking/plugin.min.js
new file mode 100644
index 0000000..4f5414c
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/nonbreaking/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(){"use strict";function o(n,e){for(var t="",o=0;o<e;o++)t+=n;return t}var n=tinymce.util.Tools.resolve("tinymce.PluginManager"),i=function(n){var e=n.getParam("nonbreaking_force_tab",0);return"boolean"==typeof e?!0===e?3:0:e},a=function(n){return n.getParam("nonbreaking_wrap",!0,"boolean")},r=function(n,e){var t=a(n)||n.plugins.visualchars?'<span class="'+(function(n){return!!n.plugins.visualchars&&n.plugins.visualchars.isEnabled()}(n)?"mce-nbsp-wrap mce-nbsp":"mce-nbsp-wrap")+'" contenteditable="false">'+o("&nbsp;",e)+"</span>":o("&nbsp;",e);n.undoManager.transact(function(){return n.insertContent(t)})},e=function(n){n.addCommand("mceNonBreaking",function(){r(n,1)})},c=tinymce.util.Tools.resolve("tinymce.util.VK"),t=function(e){var t=i(e);0<t&&e.on("keydown",function(n){if(n.keyCode===c.TAB&&!n.isDefaultPrevented()){if(n.shiftKey)return;n.preventDefault(),n.stopImmediatePropagation(),r(e,t)}})},u=function(n){n.ui.registry.addButton("nonbreaking",{icon:"non-breaking",tooltip:"Nonbreaking space",onAction:function(){return n.execCommand("mceNonBreaking")}}),n.ui.registry.addMenuItem("nonbreaking",{icon:"non-breaking",text:"Nonbreaking space",onAction:function(){return n.execCommand("mceNonBreaking")}})};!function s(){n.add("nonbreaking",function(n){e(n),u(n),t(n)})}()}();
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/noneditable/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/noneditable/plugin.min.js
new file mode 100644
index 0000000..e65645f
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/noneditable/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(){"use strict";function c(n){return function(t){return-1!==(" "+t.attr("class")+" ").indexOf(n)}}function l(i,o,c){return function(t){var n=arguments,e=n[n.length-2],r=0<e?o.charAt(e-1):"";if('"'===r)return t;if(">"===r){var a=o.lastIndexOf("<",e);if(-1!==a)if(-1!==o.substring(a,e).indexOf('contenteditable="false"'))return t}return'<span class="'+c+'" data-mce-content="'+i.dom.encode(n[0])+'">'+i.dom.encode("string"==typeof n[1]?n[1]:n[0])+"</span>"}}var t=tinymce.util.Tools.resolve("tinymce.PluginManager"),u=tinymce.util.Tools.resolve("tinymce.util.Tools"),f=function(t){return t.getParam("noneditable_noneditable_class","mceNonEditable")},s=function(t){return t.getParam("noneditable_editable_class","mceEditable")},d=function(t){var n=t.getParam("noneditable_regexp",[]);return n&&n.constructor===RegExp?[n]:n},n=function(n){var t,e,r="contenteditable";t=" "+u.trim(s(n))+" ",e=" "+u.trim(f(n))+" ";var a=c(t),i=c(e),o=d(n);n.on("PreInit",function(){0<o.length&&n.on("BeforeSetContent",function(t){!function(t,n,e){var r=n.length,a=e.content;if("raw"!==e.format){for(;r--;)a=a.replace(n[r],l(t,a,f(t)));e.content=a}}(n,o,t)}),n.parser.addAttributeFilter("class",function(t){for(var n,e=t.length;e--;)n=t[e],a(n)?n.attr(r,"true"):i(n)&&n.attr(r,"false")}),n.serializer.addAttributeFilter(r,function(t){for(var n,e=t.length;e--;)n=t[e],(a(n)||i(n))&&(0<o.length&&n.attr("data-mce-content")?(n.name="#text",n.type=3,n.raw=!0,n.value=n.attr("data-mce-content")):n.attr(r,null))})})};!function e(){t.add("noneditable",function(t){n(t)})}()}();
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/pagebreak/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/pagebreak/plugin.min.js
new file mode 100644
index 0000000..106f52a
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/pagebreak/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(){"use strict";function e(){return"mce-pagebreak"}function a(){return'<img src="'+t.transparentSrc+'" class="mce-pagebreak" data-mce-resize="false" data-mce-placeholder />'}var n=tinymce.util.Tools.resolve("tinymce.PluginManager"),t=tinymce.util.Tools.resolve("tinymce.Env"),r=function(e){return e.getParam("pagebreak_separator","\x3c!-- pagebreak --\x3e")},i=function(e){return e.getParam("pagebreak_split_block",!1)},o=function(o){var c=r(o),n=new RegExp(c.replace(/[\?\.\*\[\]\(\)\{\}\+\^\$\:]/g,function(e){return"\\"+e}),"gi");o.on("BeforeSetContent",function(e){e.content=e.content.replace(n,a())}),o.on("PreInit",function(){o.serializer.addNodeFilter("img",function(e){for(var n,a,t=e.length;t--;)if((a=(n=e[t]).attr("class"))&&-1!==a.indexOf("mce-pagebreak")){var r=n.parent;if(o.schema.getBlockElements()[r.name]&&i(o)){r.type=3,r.value=c,r.raw=!0,n.remove();continue}n.type=3,n.value=c,n.raw=!0}})})},c=a,u=e,g=function(e){e.addCommand("mcePageBreak",function(){e.settings.pagebreak_split_block?e.insertContent("<p>"+c()+"</p>"):e.insertContent(c())})},m=function(n){n.on("ResolveName",function(e){"IMG"===e.target.nodeName&&n.dom.hasClass(e.target,u())&&(e.name="pagebreak")})},s=function(e){e.ui.registry.addButton("pagebreak",{icon:"page-break",tooltip:"Page break",onAction:function(){return e.execCommand("mcePageBreak")}}),e.ui.registry.addMenuItem("pagebreak",{text:"Page break",icon:"page-break",onAction:function(){return e.execCommand("mcePageBreak")}})};!function l(){n.add("pagebreak",function(e){g(e),s(e),o(e),m(e)})}()}();
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/paste/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/paste/plugin.min.js
new file mode 100644
index 0000000..d4ee385
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/paste/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/preview/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/preview/plugin.min.js
new file mode 100644
index 0000000..7d7ca23
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/preview/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(){"use strict";var e=tinymce.util.Tools.resolve("tinymce.PluginManager"),l=tinymce.util.Tools.resolve("tinymce.util.Tools"),m=function(e){return e.getParam("content_style","")},u=function(e){return e.getParam("content_css_cors",!1,"boolean")},y=tinymce.util.Tools.resolve("tinymce.Env"),n=function(t){var n="",i=t.dom.encode,e=m(t);n+='<base href="'+i(t.documentBaseURI.getURI())+'">',e&&(n+='<style type="text/css">'+e+"</style>");var o=u(t)?' crossorigin="anonymous"':"";l.each(t.contentCSS,function(e){n+='<link type="text/css" rel="stylesheet" href="'+i(t.documentBaseURI.toAbsolute(e))+'"'+o+">"});var r=t.settings.body_id||"tinymce";-1!==r.indexOf("=")&&(r=(r=t.getParam("body_id","","hash"))[t.id]||r);var a=t.settings.body_class||"";-1!==a.indexOf("=")&&(a=(a=t.getParam("body_class","","hash"))[t.id]||"");var c='<script>document.addEventListener && document.addEventListener("click", function(e) {for (var elm = e.target; elm; elm = elm.parentNode) {if (elm.nodeName === "A" && !('+(y.mac?"e.metaKey":"e.ctrlKey && !e.altKey")+")) {e.preventDefault();}}}, false);<\/script> ",s=t.getBody().dir,d=s?' dir="'+i(s)+'"':"";return"<!DOCTYPE html><html><head>"+n+'</head><body id="'+i(r)+'" class="mce-content-body '+i(a)+'"'+d+">"+t.getContent()+c+"</body></html>"},t=function(e){e.addCommand("mcePreview",function(){!function(e){var t=n(e);e.windowManager.open({title:"Preview",size:"large",body:{type:"panel",items:[{name:"preview",type:"iframe",sandboxed:!0}]},buttons:[{type:"cancel",name:"close",text:"Close",primary:!0}],initialData:{preview:t}}).focus("close")}(e)})},i=function(e){e.ui.registry.addButton("preview",{icon:"preview",tooltip:"Preview",onAction:function(){return e.execCommand("mcePreview")}}),e.ui.registry.addMenuItem("preview",{icon:"preview",text:"Preview",onAction:function(){return e.execCommand("mcePreview")}})};!function o(){e.add("preview",function(e){t(e),i(e)})}()}();
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/print/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/print/plugin.min.js
new file mode 100644
index 0000000..84cd13e
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/print/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(){"use strict";var n=tinymce.util.Tools.resolve("tinymce.PluginManager"),t=tinymce.util.Tools.resolve("tinymce.Env"),i=function(n){n.addCommand("mcePrint",function(){t.browser.isIE()?n.getDoc().execCommand("print",!1,null):n.getWin().print()})},e=function(n){n.ui.registry.addButton("print",{icon:"print",tooltip:"Print",onAction:function(){return n.execCommand("mcePrint")}}),n.ui.registry.addMenuItem("print",{text:"Print...",icon:"print",onAction:function(){return n.execCommand("mcePrint")}})};!function o(){n.add("print",function(n){i(n),e(n),n.addShortcut("Meta+P","","mcePrint")})}()}();
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/quickbars/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/quickbars/plugin.min.js
new file mode 100644
index 0000000..a1c91f1
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/quickbars/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/save/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/save/plugin.min.js
new file mode 100644
index 0000000..9018788
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/save/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(){"use strict";function t(n,e){n.notificationManager.open({text:e,type:"error"})}function e(t){return function(n){function e(){n.setDisabled(a(t)&&!t.isDirty())}return t.on("NodeChange dirty",e),function(){return t.off("NodeChange dirty",e)}}}var n=tinymce.util.Tools.resolve("tinymce.PluginManager"),o=tinymce.util.Tools.resolve("tinymce.dom.DOMUtils"),i=tinymce.util.Tools.resolve("tinymce.util.Tools"),a=function(n){return n.getParam("save_enablewhendirty",!0)},c=function(n){return!!n.getParam("save_onsavecallback")},r=function(n){return!!n.getParam("save_oncancelcallback")},u=function(n){var e;if(e=o.DOM.getParent(n.id,"form"),!a(n)||n.isDirty()){if(n.save(),c(n))return n.execCallback("save_onsavecallback",n),void n.nodeChanged();e?(n.setDirty(!1),e.onsubmit&&!e.onsubmit()||("function"==typeof e.submit?e.submit():t(n,"Error: Form submit field collision.")),n.nodeChanged()):t(n,"Error: No form element found.")}},l=function(n){var e=i.trim(n.startContent);r(n)?n.execCallback("save_oncancelcallback",n):n.resetContent(e)},s=function(n){n.addCommand("mceSave",function(){u(n)}),n.addCommand("mceCancel",function(){l(n)})},d=function(n){n.ui.registry.addButton("save",{icon:"save",tooltip:"Save",disabled:!0,onAction:function(){return n.execCommand("mceSave")},onSetup:e(n)}),n.ui.registry.addButton("cancel",{icon:"cancel",tooltip:"Cancel",disabled:!0,onAction:function(){return n.execCommand("mceCancel")},onSetup:e(n)}),n.addShortcut("Meta+S","","mceSave")};!function m(){n.add("save",function(n){d(n),s(n)})}()}();
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/searchreplace/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/searchreplace/plugin.min.js
new file mode 100644
index 0000000..946e51f
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/searchreplace/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/spellchecker/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/spellchecker/plugin.min.js
new file mode 100644
index 0000000..2ecaf37
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/spellchecker/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(t){"use strict";var c=function(e){function t(){return n}var n=e;return{get:t,set:function(e){n=e},clone:function(){return c(t())}}},n=tinymce.util.Tools.resolve("tinymce.PluginManager"),a=function(e){return!(!/(^|[ ,])tinymcespellchecker([, ]|$)/.test(e.settings.plugins)||!n.get("tinymcespellchecker"))&&("undefined"!=typeof t.window.console&&t.window.console.log&&t.window.console.log("Spell Checker Pro is incompatible with Spell Checker plugin! 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+/**
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+ * Licensed under the LGPL or a commercial license.
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+ * For commercial licenses see https://www.tiny.cloud/
+ *
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index 0000000..b2dc8af
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/table/plugin.min.js
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+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
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+ */
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/template/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/template/plugin.min.js
new file mode 100644
index 0000000..439097f
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/template/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(){"use strict";function e(){}function o(e){return function(){return e}}var t=tinymce.util.Tools.resolve("tinymce.PluginManager");function c(e,t){if((e=""+e).length<t)for(var n=0;n<t-e.length;n++)e="0"+e;return e}function i(n,e){return p.each(e,function(e,t){"function"==typeof e&&(e=e(t)),n=n.replace(new RegExp("\\{\\$"+t+"\\}","g"),e)}),n}function l(e,t){var r=e.dom,a=h(e);p.each(r.select("*",t),function(n){p.each(a,function(e,t){r.hasClass(n,t)&&"function"==typeof a[t]&&a[t](n)})})}function s(e,t){return new RegExp("\\b"+t+"\\b","g").test(e.className)}function n(){return A}var r,u=o(!1),f=o(!0),p=tinymce.util.Tools.resolve("tinymce.util.Tools"),a=tinymce.util.Tools.resolve("tinymce.util.XHR"),m=function(e){return e.getParam("template_cdate_classes","cdate")},d=function(e){return e.getParam("template_mdate_classes","mdate")},g=function(e){return e.getParam("template_selected_content_classes","selcontent")},y=function(e){return 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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/textcolor/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/textcolor/plugin.min.js
new file mode 100644
index 0000000..6256aa3
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/textcolor/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(o){"use strict";var i=tinymce.util.Tools.resolve("tinymce.PluginManager");!function n(){i.add("textcolor",function(){o.console.warn("Text color plugin is now built in to the core editor, please remove it from your editor configuration")})}()}(window);
\ No newline at end of file
diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/textpattern/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/textpattern/plugin.min.js
new file mode 100644
index 0000000..25814b4
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/textpattern/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(f){"use strict";var e=function(t){function n(){return r}var r=t;return{get:n,set:function(t){r=t},clone:function(){return e(n())}}},t=tinymce.util.Tools.resolve("tinymce.PluginManager"),u=function(){return(u=Object.assign||function(t){for(var n,r=1,e=arguments.length;r<e;r++)for(var o in n=arguments[r])Object.prototype.hasOwnProperty.call(n,o)&&(t[o]=n[o]);return t}).apply(this,arguments)};function n(){}function a(t){return function(){return t}}function o(t){return t}function r(){return l}var i,c=a(!1),s=a(!0),l=(i={fold:function(t,n){return t()},is:c,isSome:c,isNone:s,getOr:g,getOrThunk:m,getOrDie:function(t){throw new Error(t||"error: getOrDie called on none.")},getOrNull:a(null),getOrUndefined:a(undefined),or:g,orThunk:m,map:r,each:n,bind:r,exists:c,forall:s,filter:r,equals:d,equals_:d,toArray:function(){return[]},toString:a("none()")},Object.freeze&&Object.freeze(i),i);function d(t){return t.isNone()}function m(t){return t()}function g(t){return t}function p(n){return 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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/toc/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/toc/plugin.min.js
new file mode 100644
index 0000000..b4e8000
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/toc/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(){"use strict";function e(n){return function(t){function e(){return t.setDisabled(n.readonly||!v.hasHeaders(n))}return e(),n.on("LoadContent SetContent change",e),function(){return n.on("LoadContent SetContent change",e)}}}var t=tinymce.util.Tools.resolve("tinymce.PluginManager"),u=tinymce.util.Tools.resolve("tinymce.dom.DOMUtils"),l=tinymce.util.Tools.resolve("tinymce.util.I18n"),i=tinymce.util.Tools.resolve("tinymce.util.Tools"),c=function(t){return t.getParam("toc_class","mce-toc")},d=function(t){var e=t.getParam("toc_header","h2");return/^h[1-6]$/.test(e)?e:"h2"},a=function(t){var e=parseInt(t.getParam("toc_depth","3"),10);return 1<=e&&e<=9?e:3},s=function(e){var n=0;return function(){var t=(new Date).getTime().toString(32);return e+t+(n++).toString(32)}}("mcetoc_"),f=function f(t){var e,n=[];for(e=1;e<=t;e++)n.push("h"+e);return n.join(",")},m=function(n){var o=c(n),t=d(n),e=f(a(n)),r=n.$(e);return r.length&&/^h[1-9]$/i.test(t)&&(r=r.filter(function(t,e){return!n.dom.hasClass(e.parentNode,o)})),i.map(r,function(t){return{id:t.id?t.id:s(),level:parseInt(t.nodeName.replace(/^H/i,""),10),title:n.$.text(t),element:t}})},o=function(t){var e,n,o,r,i="",c=m(t),a=function(t){var e,n=9;for(e=0;e<t.length;e++)if(t[e].level<n&&(n=t[e].level),1===n)return n;return n}(c)-1;if(!c.length)return"";for(i+=function(t,e){var n="</"+t+">";return"<"+t+' contenteditable="true">'+u.DOM.encode(e)+n}(d(t),l.translate("Table of Contents")),e=0;e<c.length;e++){if((o=c[e]).element.id=o.id,r=c[e+1]&&c[e+1].level,a===o.level)i+="<li>";else for(n=a;n<o.level;n++)i+="<ul><li>";if(i+='<a href="#'+o.id+'">'+o.title+"</a>",r!==o.level&&r)for(n=o.level;r<n;n--)i+="</li></ul><li>";else i+="</li>",r||(i+="</ul>");a=o.level}return i},r=function(t){var e=c(t),n=t.$("."+e);n.length&&t.undoManager.transact(function(){n.html(o(t))})},v={hasHeaders:function(t){return 0<m(t).length},insertToc:function(t){var e=c(t),n=t.$("."+e);!function(t,e){return!e.length||0<t.dom.getParents(e[0],".mce-offscreen-selection").length}(t,n)?r(t):t.insertContent(function(t){var e=o(t);return'<div class="'+t.dom.encode(c(t))+'" contenteditable="false">'+e+"</div>"}(t))},updateToc:r},n=function(t){t.addCommand("mceInsertToc",function(){v.insertToc(t)}),t.addCommand("mceUpdateToc",function(){v.updateToc(t)})},g=function(t){var n=t.$,o=c(t);t.on("PreProcess",function(t){var e=n("."+o,t.node);e.length&&(e.removeAttr("contentEditable"),e.find("[contenteditable]").removeAttr("contentEditable"))}),t.on("SetContent",function(){var t=n("."+o);t.length&&(t.attr("contentEditable",!1),t.children(":first-child").attr("contentEditable",!0))})},h=function(t){t.ui.registry.addButton("toc",{icon:"toc",tooltip:"Table of contents",onAction:function(){return t.execCommand("mceInsertToc")},onSetup:e(t)}),t.ui.registry.addButton("tocupdate",{icon:"reload",tooltip:"Update",onAction:function(){return t.execCommand("mceUpdateToc")}}),t.ui.registry.addMenuItem("toc",{icon:"toc",text:"Table of contents",onAction:function(){return t.execCommand("mceInsertToc")},onSetup:e(t)}),t.ui.registry.addContextToolbar("toc",{items:"tocupdate",predicate:function(e){return function(t){return t&&e.dom.is(t,"."+c(e))&&e.getBody().contains(t)}}(t),scope:"node",position:"node"})};!function p(){t.add("toc",function(t){n(t),h(t),g(t)})}()}();
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/visualblocks/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/visualblocks/plugin.min.js
new file mode 100644
index 0000000..dd46af3
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/visualblocks/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(){"use strict";function n(n,e){return function(o){o.setActive(e.get());function t(t){return o.setActive(t.state)}return n.on("VisualBlocks",t),function(){return n.off("VisualBlocks",t)}}}var e=function(t){function o(){return n}var n=t;return{get:o,set:function(t){n=t},clone:function(){return e(o())}}},t=tinymce.util.Tools.resolve("tinymce.PluginManager"),i=function(t,o){t.fire("VisualBlocks",{state:o})},u=function(t,o,n){t.dom.toggleClass(t.getBody(),"mce-visualblocks"),n.set(!n.get()),i(t,n.get())},c=function(t,o,n){t.addCommand("mceVisualBlocks",function(){u(t,o,n)})},s=function(t){return t.getParam("visualblocks_default_state",!1,"boolean")},l=function(o,t,n){o.on("PreviewFormats AfterPreviewFormats",function(t){n.get()&&o.dom.toggleClass(o.getBody(),"mce-visualblocks","afterpreviewformats"===t.type)}),o.on("init",function(){s(o)&&u(o,t,n)}),o.on("remove",function(){o.dom.removeClass(o.getBody(),"mce-visualblocks")})},r=function(t,o){t.ui.registry.addToggleButton("visualblocks",{icon:"visualblocks",tooltip:"Show blocks",onAction:function(){return t.execCommand("mceVisualBlocks")},onSetup:n(t,o)}),t.ui.registry.addToggleMenuItem("visualblocks",{text:"Show blocks",onAction:function(){return t.execCommand("mceVisualBlocks")},onSetup:n(t,o)})};!function o(){t.add("visualblocks",function(t,o){var n=e(!1);c(t,o,n),r(t,n),l(t,o,n)})}()}();
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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/visualchars/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/visualchars/plugin.min.js
new file mode 100644
index 0000000..9f28d39
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/visualchars/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
+!function(r){"use strict";function n(){}function u(n){return function(){return n}}function e(){return l}var t,o=function(n){function e(){return t}var t=n;return{get:e,set:function(n){t=n},clone:function(){return o(e())}}},i=tinymce.util.Tools.resolve("tinymce.PluginManager"),c=function(n){return{isEnabled:function(){return n.get()}}},a=function(n,e){return n.fire("VisualChars",{state:e})},f=u(!1),s=u(!0),l=(t={fold:function(n,e){return n()},is:f,isSome:f,isNone:s,getOr:g,getOrThunk:m,getOrDie:function(n){throw new Error(n||"error: getOrDie called on none.")},getOrNull:u(null),getOrUndefined:u(undefined),or:g,orThunk:m,map:e,each:n,bind:e,exists:f,forall:s,filter:e,equals:d,equals_:d,toArray:function(){return[]},toString:u("none()")},Object.freeze&&Object.freeze(t),t);function d(n){return n.isNone()}function m(n){return n()}function g(n){return n}function N(e){return function(n){return function(n){if(null===n)return"null";var e=typeof n;return"object"==e&&(Array.prototype.isPrototypeOf(n)||n.constructor&&"Array"===n.constructor.name)?"array":"object"==e&&(String.prototype.isPrototypeOf(n)||n.constructor&&"String"===n.constructor.name)?"string":e}(n)===e}}function v(n,e){for(var t=0,r=n.length;t<r;t++){e(n[t],t)}}function h(n){return n.dom().nodeValue}function p(n,e,t){!function(n,e,t){if(!(L(t)||P(t)||R(t)))throw r.console.error("Invalid call to Attr.set. 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diff --git a/hesk/inc/tiny_mce/5.2.0/plugins/wordcount/plugin.min.js b/hesk/inc/tiny_mce/5.2.0/plugins/wordcount/plugin.min.js
new file mode 100644
index 0000000..8dac92f
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/plugins/wordcount/plugin.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
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diff --git a/hesk/inc/tiny_mce/5.2.0/skins/content/dark/content.min.css b/hesk/inc/tiny_mce/5.2.0/skins/content/dark/content.min.css
new file mode 100644
index 0000000..764ae9a
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/skins/content/dark/content.min.css
@@ -0,0 +1,7 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ */
+body{background-color:#2f3742;color:#dfe0e4;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Oxygen,Ubuntu,Cantarell,'Open Sans','Helvetica Neue',sans-serif;line-height:1.4;margin:1rem}a{color:#4099ff}table{border-collapse:collapse}table td,table th{border:1px solid #6d737b;padding:.4rem}figure{display:table;margin:1rem auto}figure figcaption{color:#8a8f97;display:block;margin-top:.25rem;text-align:center}hr{border-color:#6d737b;border-style:solid;border-width:1px 0 0 0}code{background-color:#6d737b;border-radius:3px;padding:.1rem .2rem}td[data-mce-selected],th[data-mce-selected]{color:#333}.mce-content-body:not([dir=rtl]) blockquote{border-left:2px solid #6d737b;margin-left:1.5rem;padding-left:1rem}.mce-content-body[dir=rtl] blockquote{border-right:2px solid #6d737b;margin-right:1.5rem;padding-right:1rem}
diff --git a/hesk/inc/tiny_mce/5.2.0/skins/content/default/content.min.css b/hesk/inc/tiny_mce/5.2.0/skins/content/default/content.min.css
new file mode 100644
index 0000000..81811bc
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/skins/content/default/content.min.css
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+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ */
+body{font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Oxygen,Ubuntu,Cantarell,'Open Sans','Helvetica Neue',sans-serif;line-height:1.4;margin:1rem}table{border-collapse:collapse}table td,table th{border:1px solid #ccc;padding:.4rem}figure{display:table;margin:1rem auto}figure figcaption{color:#999;display:block;margin-top:.25rem;text-align:center}hr{border-color:#ccc;border-style:solid;border-width:1px 0 0 0}code{background-color:#e8e8e8;border-radius:3px;padding:.1rem .2rem}.mce-content-body:not([dir=rtl]) blockquote{border-left:2px solid #ccc;margin-left:1.5rem;padding-left:1rem}.mce-content-body[dir=rtl] blockquote{border-right:2px solid #ccc;margin-right:1.5rem;padding-right:1rem}
diff --git a/hesk/inc/tiny_mce/5.2.0/skins/content/document/content.min.css b/hesk/inc/tiny_mce/5.2.0/skins/content/document/content.min.css
new file mode 100644
index 0000000..8346c96
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/skins/content/document/content.min.css
@@ -0,0 +1,7 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ */
+@media screen{html{background:#f4f4f4}}body{font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Oxygen,Ubuntu,Cantarell,'Open Sans','Helvetica Neue',sans-serif}@media screen{body{background-color:#fff;box-shadow:0 0 4px rgba(0,0,0,.15);box-sizing:border-box;margin:1rem auto 0;max-width:820px;min-height:calc(100vh - 1rem);padding:4rem 6rem 6rem 6rem}}table{border-collapse:collapse}table td,table th{border:1px solid #ccc;padding:.4rem}figure figcaption{color:#999;margin-top:.25rem;text-align:center}hr{border-color:#ccc;border-style:solid;border-width:1px 0 0 0}.mce-content-body:not([dir=rtl]) blockquote{border-left:2px solid #ccc;margin-left:1.5rem;padding-left:1rem}.mce-content-body[dir=rtl] blockquote{border-right:2px solid #ccc;margin-right:1.5rem;padding-right:1rem}
diff --git a/hesk/inc/tiny_mce/5.2.0/skins/content/writer/content.min.css b/hesk/inc/tiny_mce/5.2.0/skins/content/writer/content.min.css
new file mode 100644
index 0000000..2983791
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/skins/content/writer/content.min.css
@@ -0,0 +1,7 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ */
+body{font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Oxygen,Ubuntu,Cantarell,'Open Sans','Helvetica Neue',sans-serif;line-height:1.4;margin:1rem auto;max-width:900px}table{border-collapse:collapse}table td,table th{border:1px solid #ccc;padding:.4rem}figure{display:table;margin:1rem auto}figure figcaption{color:#999;display:block;margin-top:.25rem;text-align:center}hr{border-color:#ccc;border-style:solid;border-width:1px 0 0 0}code{background-color:#e8e8e8;border-radius:3px;padding:.1rem .2rem}.mce-content-body:not([dir=rtl]) blockquote{border-left:2px solid #ccc;margin-left:1.5rem;padding-left:1rem}.mce-content-body[dir=rtl] blockquote{border-right:2px solid #ccc;margin-right:1.5rem;padding-right:1rem}
diff --git a/hesk/inc/tiny_mce/5.2.0/skins/ui/oxide-dark/content.inline.min.css b/hesk/inc/tiny_mce/5.2.0/skins/ui/oxide-dark/content.inline.min.css
new file mode 100644
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--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/skins/ui/oxide-dark/content.inline.min.css
@@ -0,0 +1,7 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ */
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new file mode 100644
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+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ */
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+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ */
+.tinymce-mobile-unfocused-selections .tinymce-mobile-unfocused-selection{background-color:green;display:inline-block;opacity:.5;position:absolute}body{-webkit-text-size-adjust:none}body img{max-width:96vw}body table img{max-width:95%}body{font-family:sans-serif}table{border-collapse:collapse}
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--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/skins/ui/oxide-dark/skin.min.css
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+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ */
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diff --git a/hesk/inc/tiny_mce/5.2.0/skins/ui/oxide-dark/skin.mobile.min.css b/hesk/inc/tiny_mce/5.2.0/skins/ui/oxide-dark/skin.mobile.min.css
new file mode 100644
index 0000000..3a45cac
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/skins/ui/oxide-dark/skin.mobile.min.css
@@ -0,0 +1,7 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ */
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diff --git a/hesk/inc/tiny_mce/5.2.0/skins/ui/oxide/content.inline.min.css b/hesk/inc/tiny_mce/5.2.0/skins/ui/oxide/content.inline.min.css
new file mode 100644
index 0000000..1ab1228
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/skins/ui/oxide/content.inline.min.css
@@ -0,0 +1,7 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ */
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new file mode 100644
index 0000000..0b46b0f
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/skins/ui/oxide/content.min.css
@@ -0,0 +1,7 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ */
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+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ */
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+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ */
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diff --git a/hesk/inc/tiny_mce/5.2.0/skins/ui/oxide/skin.mobile.min.css b/hesk/inc/tiny_mce/5.2.0/skins/ui/oxide/skin.mobile.min.css
new file mode 100644
index 0000000..3a45cac
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/skins/ui/oxide/skin.mobile.min.css
@@ -0,0 +1,7 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ */
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diff --git a/hesk/inc/tiny_mce/5.2.0/themes/mobile/theme.min.js b/hesk/inc/tiny_mce/5.2.0/themes/mobile/theme.min.js
new file mode 100644
index 0000000..6155775
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/themes/mobile/theme.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
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diff --git a/hesk/inc/tiny_mce/5.2.0/themes/silver/theme.min.js b/hesk/inc/tiny_mce/5.2.0/themes/silver/theme.min.js
new file mode 100644
index 0000000..47a8469
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/themes/silver/theme.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
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diff --git a/hesk/inc/tiny_mce/5.2.0/tinymce.min.js b/hesk/inc/tiny_mce/5.2.0/tinymce.min.js
new file mode 100644
index 0000000..d3bebb5
--- /dev/null
+++ b/hesk/inc/tiny_mce/5.2.0/tinymce.min.js
@@ -0,0 +1,9 @@
+/**
+ * Copyright (c) Tiny Technologies, Inc. All rights reserved.
+ * Licensed under the LGPL or a commercial license.
+ * For LGPL see License.txt in the project root for license information.
+ * For commercial licenses see https://www.tiny.cloud/
+ *
+ * Version: 5.2.0 (2020-02-13)
+ */
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diff --git a/hesk/inc/treemenu/TreeMenu.php b/hesk/inc/treemenu/TreeMenu.php
new file mode 100644
index 0000000..c2f0692
--- /dev/null
+++ b/hesk/inc/treemenu/TreeMenu.php
@@ -0,0 +1,855 @@
+<?php
+// +-----------------------------------------------------------------------+
+// | Copyright (c) 2002-2005, Richard Heyes, Harald Radi                   |
+// | All rights reserved.                                                  |
+// |                                                                       |
+// | Redistribution and use in source and binary forms, with or without    |
+// | modification, are permitted provided that the following conditions    |
+// | are met:                                                              |
+// |                                                                       |
+// | o Redistributions of source code must retain the above copyright      |
+// |   notice, this list of conditions and the following disclaimer.       |
+// | o Redistributions in binary form must reproduce the above copyright   |
+// |   notice, this list of conditions and the following disclaimer in the |
+// |   documentation and/or other materials provided with the distribution.|
+// | o The names of the authors may not be used to endorse or promote      |
+// |   products derived from this software without specific prior written  |
+// |   permission.                                                         |
+// |                                                                       |
+// | THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS   |
+// | "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT     |
+// | LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR |
+// | A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT  |
+// | OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, |
+// | SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT      |
+// | LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, |
+// | DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY |
+// | THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT   |
+// | (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE |
+// | OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.  |
+// |                                                                       |
+// +-----------------------------------------------------------------------+
+// | Author: Richard Heyes <http://www.phpguru.org/>                       |
+// |         Harald Radi <harald.radi@nme.at>                              |
+// +-----------------------------------------------------------------------+
+//
+// $Id: TreeMenu.php,v 1.23 2007/04/10 13:02:55 cweiske Exp $
+
+/***************************************************************************
+	Version: 1.3 HESK
+    MODIFIED: 10th August 2015 by Klemen Stirn for HESK (www.hesk.com)
+    Disclaimer and terms same as above.
+***************************************************************************/
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
+
+/**
+* HTML_TreeMenu Class
+*
+* A simple couple of PHP classes and some not so simple
+* Jabbascript which produces a tree menu. In IE this menu
+* is dynamic, with branches being collapsable. In IE5+ the
+* status of the collapsed/open branches persists across page
+* refreshes.In any other browser the tree is static. Code is
+* based on work of Harald Radi.
+*
+* Usage.
+*
+* After installing the package, copy the example php script to
+* your servers document root. Also place the TreeMenu.js and the
+* images folder in the same place. Running the script should
+* then produce the tree.
+*
+* Thanks go to Chip Chapin (http://www.chipchapin.com) for many
+* excellent ideas and improvements.
+*
+* @author  Richard Heyes <richard@php.net>
+* @author  Harald Radi <harald.radi@nme.at>
+* @access  public
+* @package HTML_TreeMenu
+*/
+
+class HTML_TreeMenu
+{
+    /**
+    * Indexed array of subnodes
+    * @var array
+    */
+    var $items;
+
+    /**
+    * Constructor
+    *
+    * @access public
+    */
+    function __construct()
+    {
+        // Not much to do here :(
+    }
+
+    /**
+    * This function adds an item to the the tree.
+    *
+    * @access public
+    * @param  object $node The node to add. This object should be
+    *                      a HTML_TreeNode object.
+    * @return object       Returns a reference to the new node inside
+    *                      the tree.
+    */
+    function &addItem(&$node)
+    {
+        $this->items[] = &$node;
+        return $this->items[count($this->items) - 1];
+    }
+
+    /**
+    * Import method for creating HTML_TreeMenu objects/structures
+    * out of existing tree objects/structures. Currently supported
+    * are Wolfram Kriesings' PEAR Tree class, and Richard Heyes' (me!)
+    * Tree class (available here: http://www.phpguru.org/). This
+    * method is intended to be used statically, eg:
+    * $treeMenu = &HTML_TreeMenu::createFromStructure($myTreeStructureObj);
+    *
+    * @param  array  $params   An array of parameters that determine
+    *                          how the import happens. This can consist of:
+    *                            structure   => The tree structure
+    *                            type        => The type of the structure, currently
+    *                                           can be either 'heyes' or 'kriesing'
+    *                            nodeOptions => Default options for each node
+    *
+    * @return object           The resulting HTML_TreeMenu object
+    */
+    function createFromStructure($params)
+    {
+        if (!isset($params['nodeOptions'])) {
+            $params['nodeOptions'] = array();
+        }
+
+        switch (@$params['type']) {
+
+            /**
+            * Wolfram Kriesings' PEAR Tree class
+            */
+            case 'kriesing':
+                $className = strtolower(get_class($params['structure']->dataSourceClass));
+                $isXMLStruct = strpos($className,'_xml') !== false ? true : false;
+
+                // Get the entire tree, the $nodes are sorted like in the tree view
+                // from top to bottom, so we can easily put them in the nodes
+                $nodes = $params['structure']->getNode();
+
+                // Make a new menu and fill it with the values from the tree
+                $treeMenu  = new HTML_TreeMenu();
+                $curNode[0] = &$treeMenu;   // we need the current node as the reference to the
+
+                foreach ( $nodes as $aNode ) {
+                    $events = array();
+                    $data = array();
+
+                    // In an XML, all the attributes are saved in an array, but since they might be
+                    // used as the parameters, we simply extract them here if we handle an XML-structure
+                    if ( $isXMLStruct && sizeof($aNode['attributes']) ){
+                        foreach ( $aNode['attributes'] as $key=>$val ) {
+                            if ( !$aNode[$key] ) { // dont overwrite existing values
+                                $aNode[$key] = $val;
+                            }
+                        }
+                    }
+
+                    // Process all the data that are saved in $aNode and put them in the data and/or events array
+                    foreach ( $aNode as $key=>$val ) {
+                        if ( !is_array($val) ) {
+                            // Dont get the recursive data in here! they are always arrays
+                            if ( substr($key,0,2) == 'on' ){  // get the events
+                                $events[$key] = $val;
+                            }
+
+                            // I put it in data too, so in case an options starts with 'on' its also passed to the node ... not too cool i know
+                            $data[$key] = $val;
+                        }
+                    }
+
+                    // Normally the text is in 'name' in the Tree class, so we check both but 'text' is used if found
+                    $data['text'] = $aNode['text'] ? $aNode['text'] : $aNode['name'];
+
+                    // Add the item to the proper node
+                    $thisNode = &$curNode[$aNode['level']]->addItem( new HTML_TreeNode( $data , $events ) );
+                    $curNode[$aNode['level']+1] = &$thisNode;
+                }
+                break;
+
+            /**
+            * Richard Heyes' (me!) second (array based) Tree class
+            */
+            case 'heyes_array':
+                // Need to create a HTML_TreeMenu object ?
+                if (!isset($params['treeMenu'])) {
+                    $treeMenu = & ref_new(new HTML_TreeMenu());
+                    $parentID = 0;
+                } else {
+                    $treeMenu = &$params['treeMenu'];
+                    $parentID = $params['parentID'];
+                }
+
+                // Loop thru the trees nodes
+                foreach ($params['structure']->getChildren($parentID) as $nodeID) {
+                    $data = $params['structure']->getData($nodeID);
+                    $parentNode = &$treeMenu->addItem(new HTML_TreeNode(array_merge($params['nodeOptions'], $data)));
+
+                    // Recurse ?
+                    if ($params['structure']->hasChildren($nodeID)) {
+                        $recurseParams['type']        = 'heyes_array';
+                        $recurseParams['parentID']    = $nodeID;
+                        $recurseParams['nodeOptions'] = $params['nodeOptions'];
+                        $recurseParams['structure']   = &$params['structure'];
+                        $recurseParams['treeMenu']    = &$parentNode;
+                        HTML_TreeMenu::createFromStructure($recurseParams);
+                    }
+                }
+
+                break;
+
+            /**
+            * Richard Heyes' (me!) original OO based Tree class
+            */
+            case 'heyes':
+            default:
+                // Need to create a HTML_TreeMenu object ?
+                if (!isset($params['treeMenu'])) {
+                    $treeMenu = & ref_new(new HTML_TreeMenu());
+                } else {
+                    $treeMenu = &$params['treeMenu'];
+                }
+
+                // Loop thru the trees nodes
+                foreach ($params['structure']->nodes->nodes as $node) {
+                    $tag = $node->getTag();
+                    $parentNode = &$treeMenu->addItem(new HTML_TreeNode(array_merge($params['nodeOptions'], $tag)));
+
+                    // Recurse ?
+                    if (!empty($node->nodes->nodes)) {
+                        $recurseParams['structure']   = $node;
+                        $recurseParams['nodeOptions'] = $params['nodeOptions'];
+                        $recurseParams['treeMenu']    = &$parentNode;
+                        HTML_TreeMenu::createFromStructure($recurseParams);
+                    }
+                }
+                break;
+
+        }
+
+        return $treeMenu;
+    }
+
+    /**
+    * Creates a treeMenu from XML. The structure of your XML should be
+    * like so:
+    *
+    * <treemenu>
+    *     <node text="First node" icon="folder.gif" expandedIcon="folder-expanded.gif" />
+    *     <node text="Second node" icon="folder.gif" expandedIcon="folder-expanded.gif">
+    *         <node text="Sub node" icon="folder.gif" expandedIcon="folder-expanded.gif" />
+    *     </node>
+    *     <node text="Third node" icon="folder.gif" expandedIcon="folder-expanded.gif">
+    * </treemenu>
+    *
+    * Any of the options you can supply to the HTML_TreeNode constructor can be supplied as
+    * attributes to the <node> tag. If there are no subnodes for a particular node, you can
+    * use the XML shortcut <node ... /> instead of <node ... ></node>. The $xml argument can
+    * be either the XML as a string, or an pre-created XML_Tree object. Also, this method
+    * REQUIRES my own Tree class to work (http://www.phpguru.org/static/tree.html). If this has not
+    * been include()ed or require()ed this method will die().
+    *
+    * @param  mixed  $xml  This can be either a string containing the XML, or an XML_Tree object
+    *                      (the PEAR::XML_Tree package).
+    * @return object       The HTML_TreeMenu object
+    */
+    function createFromXML($xml)
+    {
+        if (!class_exists('Tree')) {
+            die('Could not find Tree class');
+        }
+
+        // Supplied $xml is a string
+        if (is_string($xml)) {
+            require_once('XML/Tree.php');
+            $xmlTree = & ref_new(new XML_Tree());
+            $xmlTree->getTreeFromString($xml);
+
+        // Supplied $xml is an XML_Tree object
+        } else {
+            $xmlTree = $xml;
+        }
+
+        // Now process the XML_Tree object, setting the XML attributes
+        // to be the tag data (with out the XML tag name or contents).
+        $treeStructure = Tree::createFromXMLTree($xmlTree, true);
+        $treeStructure->nodes->traverse(create_function('&$node', '$tagData = $node->getTag(); $node->setTag($tagData["attributes"]);'));
+
+
+        return HTML_TreeMenu::createFromStructure(array('structure' => $treeStructure));
+    }
+} // HTML_TreeMenu
+
+
+/**
+* HTML_TreeNode class
+*
+* This class is supplementary to the above and provides a way to
+* add nodes to the tree. A node can have other nodes added to it.
+*
+* @author  Richard Heyes <richard@php.net>
+* @author  Harald Radi <harald.radi@nme.at>
+* @access  public
+* @package HTML_TreeMenu
+*/
+class HTML_TreeNode
+{
+    /**
+    * The text for this node.
+    * @var string
+    */
+    var $text;
+
+    /**
+    * The link for this node.
+    * @var string
+    */
+    var $link;
+
+    /**
+    * The icon for this node.
+    * @var string
+    */
+    var $icon;
+
+    /**
+    * The icon to show when expanded for this node.
+    * @var string
+    */
+    var $expandedIcon;
+
+    /**
+    * The css class for this node
+    * @var string
+    */
+    var $cssClass;
+
+    /**
+    * The link target for this node
+    * @var string
+    */
+    var $linkTarget;
+
+    /**
+    * Indexed array of subnodes
+    * @var array
+    */
+    var $items;
+
+    /**
+    * Whether this node is expanded or not
+    * @var bool
+    */
+    var $expanded;
+
+    /**
+    * Whether this node is dynamic or not
+    * @var bool
+    */
+    var $isDynamic;
+
+    /**
+    * Should this node be made visible?
+    * @var bool
+    */
+    var $ensureVisible;
+
+    /**
+    * The parent node. Null if top level
+    * @var object
+    */
+    var $parent;
+
+    /**
+    * Javascript event handlers;
+    * @var array
+    */
+    var $events;
+
+    /**
+    * Constructor
+    *
+    * @access public
+    * @param  array $options An array of options which you can pass to change
+    *                        the way this node looks/acts. This can consist of:
+    *                         o text          The title of the node, defaults to blank
+    *                         o link          The link for the node, defaults to blank
+    *                         o icon          The icon for the node, defaults to blank
+    *                         o expandedIcon  The icon to show when the node is expanded
+    *                         o cssClass      The CSS class for this node, defaults to blank
+    *                         o expanded      The default expanded status of this node, defaults to false
+    *                                         This doesn't affect non dynamic presentation types
+    *                         o linkTarget    Target for the links. Defaults to linkTarget of the
+    *                                         HTML_TreeMenu_Presentation.
+    *                         o isDynamic     If this node is dynamic or not. Only affects
+    *                                         certain presentation types.
+    *                         o ensureVisible If true this node will be made visible despite the expanded
+    *                                         settings, and client side persistence. Will not affect
+    *                                         some presentation styles, such as Listbox. Default is false
+    * @param  array $events An array of javascript events and the corresponding event handlers.
+    *                       Additionally to the standard javascript events you can specify handlers
+    *                       for the 'onexpand', 'oncollapse' and 'ontoggle' events which will be fired
+    *                       whenever a node is collapsed and/or expanded.
+    */
+    function __construct($options = array(), $events = array())
+    {
+        $this->text          = '';
+        $this->text_short    = '';
+        $this->menu_icons    = '';
+        $this->link          = '';
+        $this->icon          = '';
+        $this->expandedIcon  = '';
+        $this->cssClass      = '';
+        $this->expanded      = false;
+        $this->isDynamic     = true;
+        $this->ensureVisible = false;
+        $this->linkTarget    = null;
+
+        $this->parent        = null;
+        $this->events        = $events;
+
+        foreach ($options as $option => $value) {
+            $this->$option = $value;
+        }
+    }
+
+    /**
+    * Allows setting of various parameters after the initial
+    * constructor call. Possible options you can set are:
+    *  o text
+    *  o link
+    *  o icon
+    *  o cssClass
+    *  o expanded
+    *  o isDynamic
+    *  o ensureVisible
+    * ie The same options as in the constructor
+    *
+    * @access public
+    * @param  string $option Option to set
+    * @param  string $value  Value to set the option to
+    */
+    function setOption($option, $value)
+    {
+        $this->$option = $value;
+    }
+
+    /**
+    * Adds a new subnode to this node.
+    *
+    * @access public
+    * @param  object $node The new node
+    */
+    function &addItem(&$node)
+    {
+        $node->parent  = &$this;
+        $this->items[] = &$node;
+
+        /**
+        * If the subnode has ensureVisible set it needs
+        * to be handled, and all parents set accordingly.
+        */
+        if ($node->ensureVisible) {
+            $this->_ensureVisible();
+        }
+
+        return $this->items[count($this->items) - 1];
+    }
+
+    /**
+    * Private function to handle ensureVisible stuff
+    *
+    * @access private
+    */
+    function _ensureVisible()
+    {
+        $this->ensureVisible = true;
+        $this->expanded      = true;
+
+        if (!is_null($this->parent)) {
+            $this->parent->_ensureVisible();
+        }
+    }
+} // HTML_TreeNode
+
+
+/**
+* HTML_TreeMenu_Presentation class
+*
+* Base class for other presentation classes to
+* inherit from.
+*/
+class HTML_TreeMenu_Presentation
+{
+    /**
+    * The TreeMenu structure
+    * @var object
+    */
+    var $menu;
+
+    /**
+    * Base constructor simply sets the menu object
+    *
+    * @param object $structure The menu structure
+    */
+    function __construct(&$structure)
+    {
+        $this->menu = &$structure;
+    }
+
+    /**
+    * Prints the HTML generated by the toHTML() method.
+    * toHTML() must therefore be defined by the derived
+    * class.
+    *
+    * @access public
+    * @param  array  Options to set. Any options taken by
+    *                the presentation class can be specified
+    *                here.
+    */
+    function printMenu($options = array())
+    {
+        foreach ($options as $option => $value) {
+            $this->$option = $value;
+        }
+
+        echo $this->toHTML();
+    }
+}
+
+
+/**
+* HTML_TreeMenu_DHTML class
+*
+* This class is a presentation class for the tree structure
+* created using the TreeMenu/TreeNode. It presents the
+* traditional tree, static for browsers that can't handle
+* the DHTML.
+*/
+class HTML_TreeMenu_DHTML extends HTML_TreeMenu_Presentation
+{
+    /**
+    * Dynamic status of the treemenu. If true (default) this has no effect. If
+    * false it will override all dynamic status vars and set the menu to be
+    * fully expanded an non-dynamic.
+    */
+    var $isDynamic;
+
+    /**
+    * Path to the images
+    * @var string
+    */
+    var $images;
+
+    /**
+    * Target for the links generated
+    * @var string
+    */
+    var $linkTarget;
+
+    /**
+    * Whether to use clientside persistence or not
+    * @var bool
+    */
+    var $usePersistence;
+
+    /**
+    * The default CSS class for the nodes
+    */
+    var $defaultClass;
+
+    /**
+    * Whether to skip first level branch images
+    * @var bool
+    */
+    var $noTopLevelImages;
+
+    /**
+    * Name of Jabbascript object to use
+    * @var string
+    */
+    var $jsObjectName;
+
+    /**
+    * Constructor, takes the tree structure as
+    * an argument and an array of options which
+    * can consist of:
+    *  o images            -  The path to the images folder. Defaults to "images"
+    *  o linkTarget        -  The target for the link. Defaults to "_self"
+    *  o defaultClass      -  The default CSS class to apply to a node. Default is none.
+    *  o usePersistence    -  Whether to use clientside persistence. This persistence
+    *                         is achieved using cookies. Default is true.
+    *  o noTopLevelImages  -  Whether to skip displaying the first level of images if
+    *                         there is multiple top level branches.
+    *  o maxDepth          -  The maximum depth of indentation. Useful for ensuring
+    *                         deeply nested trees don't go way off to the right of your
+    *                         page etc. Defaults to no limit.
+    *  o jsObjectName      -  Name to use for jabbascript object. Set this if you have
+    *                         different menus that should maintain their persistence
+    *                         information separately.
+    *
+    * And also a boolean for whether the entire tree is dynamic or not.
+    * This overrides any perNode dynamic settings.
+    *
+    * @param object $structure The menu structure
+    * @param array  $options   Array of options
+    * @param bool   $isDynamic Whether the tree is dynamic or not
+    */
+    function __construct(&$structure, $options = array(), $isDynamic = true)
+    {
+        $this->menu = &$structure;
+        $this->isDynamic = $isDynamic;
+
+        // Defaults
+        $this->images           = 'images';
+        $this->maxDepth         = 0;        // No limit
+        $this->linkTarget       = '_self';
+        $this->jsObjectName     = 'objTreeMenu';
+        $this->defaultClass     = '';
+        $this->usePersistence   = true;
+        $this->noTopLevelImages = false;
+
+        foreach ($options as $option => $value) {
+            $this->$option = $value;
+        }
+    }
+
+    /**
+    * Returns the HTML for the menu. This method can be
+    * used instead of printMenu() to use the menu system
+    * with a template system.
+    *
+    * @access public
+    * @return string The HTML for the menu
+    */
+    function toHTML()
+    {
+        static $count = 0;
+        $menuObj     = $this->jsObjectName . '_' . ++$count;
+
+        $html  = "\n";
+        $html .= '<script type="text/javascript">' . "\n//<![CDATA[\n\t";
+        $html .= sprintf('%s = new TreeMenu("%s", "%s", "%s", "%s", %s, %s);',
+                         $menuObj,
+                         $this->images,
+                         $menuObj,
+                         $this->linkTarget,
+                         $this->defaultClass,
+                         $this->usePersistence ? 'true' : 'false',
+                         $this->noTopLevelImages ? 'true' : 'false');
+
+        $html .= "\n";
+
+        /**
+        * Loop through subnodes
+        */
+        if (isset($this->menu->items)) {
+            for ($i=0; $i<count($this->menu->items); $i++) {
+                $html .= $this->_nodeToHTML($this->menu->items[$i], $menuObj);
+            }
+        }
+
+        $html .= sprintf("\n\t%s.drawMenu();", $menuObj);
+        $html .= sprintf("\n\t%s.writeOutput();", $menuObj);
+
+        if ($this->usePersistence && $this->isDynamic) {
+            $html .= sprintf("\n\t%s.resetBranches();", $menuObj);
+        }
+        $html .= "\n// ]]>\n</script>";
+
+        return $html;
+    }
+
+    /**
+    * Prints a node of the menu
+    *
+    * @access private
+    */
+    function _nodeToHTML($nodeObj, $prefix, $return = 'newNode', $currentDepth = 0, $maxDepthPrefix = null)
+    {
+        $prefix = empty($maxDepthPrefix) ? $prefix : $maxDepthPrefix;
+
+        $expanded  = $this->isDynamic ? ($nodeObj->expanded  ? 'true' : 'false') : 'true';
+        $isDynamic = $this->isDynamic ? ($nodeObj->isDynamic ? 'true' : 'false') : 'false';
+        $html = sprintf("\t %s = %s.addItem(new TreeNode('%s', '%s', %s, %s, %s, %s, '%s', '%s', %s));\n",
+                        $return,
+                        $prefix,
+                        str_replace("'", "\\'", $nodeObj->text),
+                        str_replace("'", "\\'", $nodeObj->menu_icons),
+                        !empty($nodeObj->icon) ? "'" . $nodeObj->icon . "'" : 'null',
+                        !empty($nodeObj->link) ? "'" . $nodeObj->link . "'" : 'null',
+                        $expanded,
+                        $isDynamic,
+                        $nodeObj->cssClass,
+                        $nodeObj->linkTarget,
+                        !empty($nodeObj->expandedIcon) ? "'" . $nodeObj->expandedIcon . "'" : 'null');
+
+        foreach ($nodeObj->events as $event => $handler) {
+            $html .= sprintf("\t %s.setEvent('%s', '%s');\n",
+                             $return,
+                             $event,
+                             str_replace(array("\r", "\n", "'"), array('\r', '\n', "\'"), $handler));
+        }
+
+        if ($this->maxDepth > 0 AND $currentDepth == $this->maxDepth) {
+            $maxDepthPrefix = $prefix;
+        }
+
+        /**
+        * Loop through subnodes
+        */
+        if (!empty($nodeObj->items)) {
+            for ($i=0; $i<count($nodeObj->items); $i++) {
+                $html .= $this->_nodeToHTML($nodeObj->items[$i], $return, $return . '_' . ($i + 1), $currentDepth + 1, $maxDepthPrefix);
+            }
+        }
+
+        return $html;
+    }
+} // End class HTML_TreeMenu_DHTML
+
+
+/**
+* HTML_TreeMenu_Listbox class
+*
+* This class presents the menu as a listbox
+*/
+class HTML_TreeMenu_Listbox extends HTML_TreeMenu_Presentation
+{
+    /**
+    * The text that is displayed in the first option
+    * @var string
+    */
+    var $promoText;
+
+    /**
+    * The character used for indentation
+    * @var string
+    */
+    var $indentChar;
+
+    /**
+    * How many of the indent chars to use
+    * per indentation level
+    * @var integer
+    */
+    var $indentNum;
+
+    /**
+    * Target for the links generated
+    * @var string
+    */
+    var $linkTarget;
+
+    /**
+    * Constructor
+    *
+    * @param object $structure The menu structure
+    * @param array  $options   Options whic affect the display of the listbox.
+    *                          These can consist of:
+    *                           o promoText  The text that appears at the the top of the listbox
+    *                                        Defaults to "Select..."
+    *                           o indentChar The character to use for indenting the nodes
+    *                                        Defaults to "&nbsp;"
+    *                           o indentNum  How many of the indentChars to use per indentation level
+    *                                        Defaults to 2
+    *                           o linkTarget Target for the links. Defaults to "_self"
+    *                           o submitText Text for the submit button. Defaults to "Go"
+    */
+    function __construct($structure, $options = array())
+    {
+        $this->menu = &$structure;
+
+        $this->promoText  = 'Select...';
+        $this->indentChar = '&nbsp;';
+        $this->indentNum  = 2;
+        $this->linkTarget = '_self';
+        $this->submitText = 'Go';
+
+        foreach ($options as $option => $value) {
+            $this->$option = $value;
+        }
+    }
+
+    /**
+    * Returns the HTML generated
+    */
+    function toHTML()
+    {
+        static $count = 0;
+        $nodeHTML = '';
+
+        /**
+        * Loop through subnodes
+        */
+        if (isset($this->menu->items)) {
+            for ($i=0; $i<count($this->menu->items); $i++) {
+                $nodeHTML .= $this->_nodeToHTML($this->menu->items[$i]);
+            }
+        }
+
+        if (!defined('HESK_ALREADY'))
+        {
+        	define('HESK_ALREADY',1);
+        }
+        return $nodeHTML;
+    }
+
+    /**
+    * Returns HTML for a single node
+    *
+    * @access private
+    */
+    function _nodeToHTML($node, $prefix = '')
+    {
+    	/* Generate unique select option IDs for Hesk */
+    	if (defined('HESK_ALREADY'))
+        {
+        	$myID = $node->hesk_select;
+            $myID.= '_2';
+        }
+        else
+        {
+        	$myID = $node->hesk_select;
+        }
+
+        /* Select default option? */
+        if (isset($node->hesk_parent) && $node->hesk_catid == $node->hesk_parent)
+        {
+			$mySelect = ' selected="selected"';
+        }
+        elseif (isset($node->hesk_selected) && $node->hesk_selected == 1)
+        {
+			$mySelect = ' selected="selected"';
+        }
+        else
+        {
+        	$mySelect = '';
+        }
+
+        $html = sprintf('<option value="%s" id="%s"%s>%s%s</option>', $node->hesk_catid, $myID, $mySelect, $prefix, $node->text_short);
+
+        /**
+        * Loop through subnodes
+        */
+        if (isset($node->items)) {
+            for ($i=0; $i<count($node->items); $i++) {
+                $html .= $this->_nodeToHTML($node->items[$i], $prefix . str_repeat($this->indentChar, $this->indentNum));
+            }
+        }
+
+        return $html;
+    }
+} // End class HTML_TreeMenu_Listbox
diff --git a/hesk/inc/treemenu/TreeMenu_v25.js b/hesk/inc/treemenu/TreeMenu_v25.js
new file mode 100644
index 0000000..a9cf111
--- /dev/null
+++ b/hesk/inc/treemenu/TreeMenu_v25.js
@@ -0,0 +1,701 @@
+// +-----------------------------------------------------------------------+
+// | Copyright (c) 2002-2005, Richard Heyes, Harald Radi                   |
+// | All rights reserved.                                                  |
+// |                                                                       |
+// | Redistribution and use in source and binary forms, with or without    |
+// | modification, are permitted provided that the following conditions    |
+// | are met:                                                              |
+// |                                                                       |
+// | o Redistributions of source code must retain the above copyright      |
+// |   notice, this list of conditions and the following disclaimer.       |
+// | o Redistributions in binary form must reproduce the above copyright   |
+// |   notice, this list of conditions and the following disclaimer in the |
+// |   documentation and/or other materials provided with the distribution.|
+// | o The names of the authors may not be used to endorse or promote      |
+// |   products derived from this software without specific prior written  |
+// |   permission.                                                         |
+// |                                                                       |
+// | THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS   |
+// | "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT     |
+// | LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR |
+// | A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT  |
+// | OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, |
+// | SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT      |
+// | LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, |
+// | DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY |
+// | THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT   |
+// | (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE |
+// | OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.  |
+// |                                                                       |
+// +-----------------------------------------------------------------------+
+// | Author: Richard Heyes <richard@phpguru.org>                           |
+// |         Harald Radi <harald.radi@nme.at>                              |
+// +-----------------------------------------------------------------------+
+//
+// $Id: TreeMenu.js,v 1.22 2006/12/14 12:07:34 cweiske Exp $
+
+// Modified 20.04.2013 by Klemen (www.hesk.com)
+
+/**
+* Function to create copies of objects which are
+* normally passed around by references (Arrays for example)
+*/
+function arrayCopy(input)
+{
+        var output = new Array(input.length);
+
+        for (i in input) {
+                if (typeof(input[i]) == 'array') {
+                        output[i] = arrayCopy(input[i]);
+                } else {
+                        output[i] = input[i];
+                }
+        }
+
+        return output;
+}
+
+/**
+* TreeMenu class
+*/
+        function TreeMenu(iconpath, myname, linkTarget, defaultClass, usePersistence, noTopLevelImages)
+        {
+                // Properties
+                this.iconpath         = iconpath;
+                this.myname           = myname;
+                this.linkTarget       = linkTarget;
+                this.defaultClass     = defaultClass;
+                this.usePersistence   = usePersistence;
+                this.noTopLevelImages = noTopLevelImages;
+                this.n                = new Array();
+                this.output           = '';
+
+                this.nodeRefs       = new Array();
+                this.branches       = new Array();
+                this.branchStatus   = new Array();
+                this.layerRelations = new Array();
+                this.childParents   = new Array();
+                this.cookieStatuses = new Array();
+
+                this.preloadImages();
+        }
+
+/**
+* Adds a node to the tree
+*/
+        TreeMenu.prototype.addItem = function (newNode)
+        {
+                newIndex = this.n.length;
+                this.n[newIndex] = newNode;
+
+                return this.n[newIndex];
+        }
+
+/**
+* Preload images hack for Mozilla
+*/
+        TreeMenu.prototype.preloadImages = function ()
+        {
+                var plustop    = new Image; plustop.src    = this.iconpath + '/plustop.gif';
+                var plusbottom = new Image; plusbottom.src = this.iconpath + '/plusbottom.gif';
+                var plus       = new Image; plus.src       = this.iconpath + '/plus.gif';
+
+                var minustop    = new Image; minustop.src    = this.iconpath + '/minustop.gif';
+                var minusbottom = new Image; minusbottom.src = this.iconpath + '/minusbottom.gif';
+                var minus       = new Image; minus.src       = this.iconpath + '/minus.gif';
+
+                var branchtop    = new Image; branchtop.src    = this.iconpath + '/branchtop.gif';
+                var branchbottom = new Image; branchbottom.src = this.iconpath + '/branchbottom.gif';
+                var branch       = new Image; branch.src       = this.iconpath + '/branch.gif';
+
+                var linebottom = new Image; linebottom.src = this.iconpath + '/linebottom.gif';
+                var line       = new Image; line.src       = this.iconpath + '/line.gif';
+        }
+
+/**
+* Main function that draws the menu and assigns it
+* to the layer (or document.write()s it)
+*/
+        TreeMenu.prototype.drawMenu = function ()// OPTIONAL ARGS: nodes = [], level = [], prepend = '', expanded = false, visbility = 'inline', parentLayerID = null
+        {
+                /**
+            * Necessary variables
+            */
+                var output        = '';
+                var modifier      = '';
+                var layerID       = '';
+                var parentLayerID = '';
+
+                /**
+            * Parse any optional arguments
+            */
+                var nodes         = arguments[0] ? arguments[0] : this.n
+                var level         = arguments[1] ? arguments[1] : [];
+                var prepend       = arguments[2] ? arguments[2] : '';
+                var expanded      = arguments[3] ? arguments[3] : false;
+                var visibility    = arguments[4] ? arguments[4] : 'inline';
+                var parentLayerID = arguments[5] ? arguments[5] : null;
+
+                var currentlevel  = level.length;
+
+                for (var i=0; i<nodes.length; i++) {
+
+                        level[currentlevel] = i+1;
+                        layerID = this.myname + '_' + 'node_' + this.implode('_', level);
+
+                        /**
+            * Store this object in the nodeRefs array
+            */
+                        this.nodeRefs[layerID] = nodes[i];
+
+                        /**
+                * Store the child/parent relationship
+                */
+                        this.childParents[layerID] = parentLayerID;
+
+                        /**
+                * Gif modifier
+                */
+                        if (i == 0 && parentLayerID == null) {
+                                modifier = nodes.length > 1 ? "top" : 'single';
+                        } else if(i == (nodes.length-1)) {
+                                modifier = "bottom";
+                        } else {
+                                modifier = "";
+                        }
+
+                        /**
+                * Single root branch is always expanded
+                */
+                        if (!this.doesMenu() || (parentLayerID == null && (nodes.length == 1 || this.noTopLevelImages))) {
+                                expanded = true;
+
+                        } else if (nodes[i].expanded) {
+                                expanded = true;
+
+                        } else {
+                                expanded = false;
+                        }
+
+                        /**
+                * Make sure visibility is correct based on parent status
+                */
+                        visibility =  this.checkParentVisibility(layerID) ? visibility : 'none';
+
+                        /**
+                * Setup branch status and build an indexed array
+                        * of branch layer ids
+                */
+                        if (nodes[i].n.length > 0) {
+                                this.branchStatus[layerID] = expanded;
+                                this.branches[this.branches.length] = layerID;
+                        }
+
+                        /**
+                * Setup toggle relationship
+                */
+                        if (!this.layerRelations[parentLayerID]) {
+                                this.layerRelations[parentLayerID] = new Array();
+                        }
+                        this.layerRelations[parentLayerID][this.layerRelations[parentLayerID].length] = layerID;
+
+                        /**
+                * Branch images
+                */
+                        var gifname  = nodes[i].n.length && this.doesMenu() && nodes[i].isDynamic ? (expanded ? 'minus' : 'plus') : 'branch';
+                        var iconName = expanded && nodes[i].expandedIcon ? nodes[i].expandedIcon : nodes[i].icon;
+                        var iconimg  = nodes[i].icon ? this.stringFormat('<svg style="margin-right: 5px; fill: #9c9c9c" class="icon {1}" id="icon_{2}"><use xlink:href="{0}/sprite.svg#{1}"></use></svg>', this.iconpath, iconName, layerID) : '';
+
+                        /**
+                        * Add event handlers
+                        */
+                        var eventHandlers = "";
+                        for (j in nodes[i].events) {
+                                eventHandlers += this.stringFormat('{0}="{1}" ', j, nodes[i].events[j]);
+                        }
+
+                        /**
+                * Build the html to write to the document
+                        * IMPORTANT:
+                        * document.write()ing the string: '<div style="display:...' will screw up nn4.x
+                */
+                        var layerTag  = this.doesMenu() ? this.stringFormat('<div id="{0}" style="display: {1}" class="{2}">', layerID, visibility, (nodes[i].cssClass ? nodes[i].cssClass : this.defaultClass)) : this.stringFormat('<div class="{0}">', nodes[i].cssClass ? nodes[i].cssClass : this.defaultClass);
+                        var onMDown   = this.doesMenu() && nodes[i].n.length  && nodes[i].isDynamic ? this.stringFormat('onmousedown="{0}.toggleBranch(\'{1}\', true)" style="cursor: pointer; cursor: hand"', this.myname, layerID) : '';
+                        var imgTag    = this.stringFormat('<img src="{0}/{1}{2}.gif" align="top" border="0" name="img_{3}" {4}>', this.iconpath, gifname, modifier, layerID, onMDown);
+                        var linkTarget= nodes[i].linkTarget ? nodes[i].linkTarget : this.linkTarget;
+                        var linkStart = nodes[i].link ? this.stringFormat('<a href="{0}" target="{1}">', nodes[i].link, linkTarget) : '';
+
+                        var linkEnd   = nodes[i].link ? '</a>' : '';
+
+                        this.output += this.stringFormat('{0}<nobr>{1}{2}{3}{4}{5}<span {5}>{6}</span>{7}</nobr><br /></div>',
+                                          layerTag,
+                                                          nodes[i].menu_icons,
+														  prepend,
+                                          parentLayerID == null && (nodes.length == 1 || this.noTopLevelImages) ? '' : imgTag,
+                                                          iconimg,
+                                                          linkStart,
+                                                          eventHandlers,
+                                                          nodes[i].title,
+                                                          linkEnd);
+
+                /**
+                * Traverse sub nodes ?
+                */
+                        if (nodes[i].n.length) {
+                        /**
+						* Determine what to prepend. If there is only one root
+                        * node then the prepend to pass to children is nothing.
+                        * Otherwise it depends on where we are in the tree.
+						*/
+                                if (parentLayerID == null && (nodes.length == 1 || this.noTopLevelImages)) {
+                                        var newPrepend = '';
+
+                                } else if (i < (nodes.length - 1)) {
+                                        var newPrepend = prepend + this.stringFormat('<img src="{0}/line.gif" align="top">', this.iconpath);
+
+                                } else {
+                                        var newPrepend = prepend + this.stringFormat('<img src="{0}/linebottom.gif" align="top">', this.iconpath);
+                                }
+
+                                this.drawMenu(nodes[i].n,
+                                              arrayCopy(level),
+                                              newPrepend,
+                                              nodes[i].expanded,
+                                              expanded ? 'inline' : 'none',
+                                              layerID);
+                        }
+                }
+        }
+
+/**
+* Writes the output generated by drawMenu() to the page
+*/
+        TreeMenu.prototype.writeOutput = function ()
+        {
+                document.write(this.output);
+        }
+
+/**
+* Toggles a branches visible status. Called from resetBranches()
+* and also when a +/- graphic is clicked.
+*/
+        TreeMenu.prototype.toggleBranch = function (layerID, updateStatus) // OPTIONAL ARGS: fireEvents = true
+        {
+                var currentDisplay = this.getLayer(layerID).style.display;
+                var newDisplay     = (this.branchStatus[layerID] && currentDisplay == 'inline') ? 'none' : 'inline';
+                var fireEvents     = arguments[2] != null ? arguments[2] : true;
+
+                for (var i=0; i<this.layerRelations[layerID].length; i++) {
+
+                        if (this.branchStatus[this.layerRelations[layerID][i]]) {
+                                this.toggleBranch(this.layerRelations[layerID][i], false);
+                        }
+
+                        this.getLayer(this.layerRelations[layerID][i]).style.display = newDisplay;
+                }
+
+                if (updateStatus) {
+                        this.branchStatus[layerID] = !this.branchStatus[layerID];
+
+                        /**
+                * Persistence
+                */
+                        if (this.doesPersistence() && !arguments[2] && this.usePersistence) {
+                                this.setExpandedStatusForCookie(layerID, this.branchStatus[layerID]);
+                        }
+
+                        /**
+                        * Fire custom events
+                        */
+                        if (fireEvents) {
+                                nodeObject = this.nodeRefs[layerID];
+
+                                if (nodeObject.ontoggle != null) {
+                                        eval(nodeObject.ontoggle);
+                                }
+
+                                if (newDisplay == 'none' && nodeObject.oncollapse != null) {
+                                        eval(nodeObject.oncollapse);
+                                } else if (newDisplay == 'inline' && nodeObject.onexpand != null){
+                                        eval(nodeObject.onexpand);
+                                }
+                        }
+
+                        // Swap image
+                        this.swapImage(layerID);
+                }
+
+                // Swap icon
+                this.swapIcon(layerID);
+        }
+
+/**
+* Swaps the plus/minus branch images
+*/
+        TreeMenu.prototype.swapImage = function (layerID)
+        {
+                var imgSrc = document.images['img_' + layerID].src;
+
+                var re = /^(.*)(plus|minus)(bottom|top|single)?.gif$/
+                if (matches = imgSrc.match(re)) {
+
+                        document.images['img_' + layerID].src = this.stringFormat('{0}{1}{2}{3}',
+                                                                        matches[1],
+                                                                                                                        matches[2] == 'plus' ? 'minus' : 'plus',
+                                                                                                                        matches[3] ? matches[3] : '',
+                                                                                                                        '.gif');
+                }
+        }
+
+/**
+* Swaps the icon for the expanded icon if one
+* has been supplied.
+*/
+        TreeMenu.prototype.swapIcon = function (layerID)
+        {
+                if (document.images['icon_' + layerID]) {
+                        var imgSrc = document.images['icon_' + layerID].src;
+
+                        if (this.nodeRefs[layerID].icon && this.nodeRefs[layerID].expandedIcon) {
+                                var newSrc = (imgSrc.indexOf(this.nodeRefs[layerID].expandedIcon) == -1 ? this.nodeRefs[layerID].expandedIcon : this.nodeRefs[layerID].icon);
+
+                                document.images['icon_' + layerID].src = this.iconpath + '/' + newSrc;
+                        }
+                }
+        }
+
+/**
+* Can the browser handle the dynamic menu?
+*/
+        TreeMenu.prototype.doesMenu = function ()
+        {
+                return (is_ie4up || is_nav6up || is_gecko || is_opera7);
+        }
+
+/**
+* Can the browser handle save the branch status
+*/
+        TreeMenu.prototype.doesPersistence = function ()
+        {
+                return (is_ie4up || is_gecko || is_nav6up || is_opera7);
+        }
+
+/**
+* Returns the appropriate layer accessor
+*/
+        TreeMenu.prototype.getLayer = function (layerID)
+        {
+                if (is_ie4) {
+                        return document.all(layerID);
+
+                } else if (document.getElementById(layerID)) {
+                        return document.getElementById(layerID);
+
+                } else if (document.all && document.all(layerID)) {
+                        return document.all(layerID);
+                }
+        }
+
+/**
+* Save the status of the layer
+*/
+        TreeMenu.prototype.setExpandedStatusForCookie = function (layerID, expanded)
+        {
+                this.cookieStatuses[layerID] = expanded;
+                this.saveCookie();
+        }
+
+/**
+* Load the status of the layer
+*/
+        TreeMenu.prototype.getExpandedStatusFromCookie = function (layerID)
+        {
+                if (this.cookieStatuses[layerID]) {
+                        return this.cookieStatuses[layerID];
+                }
+
+                return false;
+        }
+
+/**
+* Saves the cookie that holds which branches are expanded.
+* Only saves the details of the branches which are expanded.
+*/
+        TreeMenu.prototype.saveCookie = function ()
+        {
+                var cookieString = new Array();
+
+                for (var i in this.cookieStatuses) {
+                        if (this.cookieStatuses[i] == true) {
+                                cookieString[cookieString.length] = i;
+                        }
+                }
+
+                document.cookie = 'TreeMenuBranchStatus=' + cookieString.join(':');
+        }
+
+/**
+* Reads cookie parses it for status info and
+* stores that info in the class member.
+*/
+        TreeMenu.prototype.loadCookie = function ()
+        {
+                var cookie = document.cookie.split('; ');
+
+                for (var i=0; i < cookie.length; i++) {
+                        var crumb = cookie[i].split('=');
+                        if ('TreeMenuBranchStatus' == crumb[0] && crumb[1]) {
+                                var expandedBranches = crumb[1].split(':');
+                                for (var j=0; j<expandedBranches.length; j++) {
+                                        this.cookieStatuses[expandedBranches[j]] = true;
+                                }
+                        }
+                }
+        }
+
+/**
+* Reset branch status
+*/
+        TreeMenu.prototype.resetBranches = function ()
+        {
+                if (!this.doesPersistence()) {
+                        return false;
+                }
+
+                this.loadCookie();
+
+                for (var i=0; i<this.branches.length; i++) {
+                        var status = this.getExpandedStatusFromCookie(this.branches[i]);
+                        // Only update if it's supposed to be expanded and it's not already
+                        if (status == true && this.branchStatus[this.branches[i]] != true) {
+                                if (this.checkParentVisibility(this.branches[i])) {
+                                        this.toggleBranch(this.branches[i], true, false);
+                                } else {
+                                        this.branchStatus[this.branches[i]] = true;
+                                        this.swapImage(this.branches[i]);
+                                }
+                        }
+                }
+        }
+
+/**
+* Checks whether a branch should be open
+* or not based on its parents' status
+*/
+        TreeMenu.prototype.checkParentVisibility = function (layerID)
+        {
+                if (this.in_array(this.childParents[layerID], this.branches)
+                    && this.branchStatus[this.childParents[layerID]]
+                        && this.checkParentVisibility(this.childParents[layerID]) ) {
+
+                        return true;
+
+                } else if (this.childParents[layerID] == null) {
+                        return true;
+                }
+
+                return false;
+        }
+
+/**
+* New C# style string formatter
+*/
+        TreeMenu.prototype.stringFormat = function (strInput)
+        {
+                var idx = 0;
+
+                for (var i=1; i<arguments.length; i++) {
+                        while ((idx = strInput.indexOf('{' + (i - 1) + '}', idx)) != -1) {
+                                strInput = strInput.substring(0, idx) + arguments[i] + strInput.substr(idx + 3);
+                        }
+                }
+
+                return strInput;
+        }
+
+/**
+* Also much adored, the PHP implode() function
+*/
+        TreeMenu.prototype.implode = function (seperator, input)
+        {
+                var output = '';
+
+                for (var i=0; i<input.length; i++) {
+                        if (i == 0) {
+                                output += input[i];
+                        } else {
+                                output += seperator + input[i];
+                        }
+                }
+
+                return output;
+        }
+
+/**
+* Aah, all the old favourites are coming out...
+*/
+        TreeMenu.prototype.in_array = function (item, arr)
+        {
+                for (var i=0; i<arr.length; i++) {
+                        if (arr[i] == item) {
+                                return true;
+                        }
+                }
+
+                return false;
+        }
+
+/**
+* TreeNode Class
+*/
+        function TreeNode(title, menu_icons, icon, link, expanded, isDynamic, cssClass, linkTarget, expandedIcon)
+        {
+                this.title        = title;
+				this.menu_icons   = menu_icons;
+                this.icon         = icon;
+                this.expandedIcon = expandedIcon;
+                this.link         = link;
+                this.expanded     = expanded;
+                this.isDynamic    = isDynamic;
+                this.cssClass     = cssClass;
+                this.linkTarget   = linkTarget;
+                this.n            = new Array();
+                this.events       = new Array();
+                this.handlers     = null;
+                this.oncollapse   = null;
+                this.onexpand     = null;
+                this.ontoggle     = null;
+        }
+
+/**
+* Adds a node to an already existing node
+*/
+        TreeNode.prototype.addItem = function (newNode)
+        {
+                newIndex = this.n.length;
+                this.n[newIndex] = newNode;
+
+                return this.n[newIndex];
+        }
+
+/**
+* Sets an event for this particular node
+*/
+        TreeNode.prototype.setEvent = function (eventName, eventHandler)
+        {
+                switch (eventName.toLowerCase()) {
+                        case 'onexpand':
+                                this.onexpand = eventHandler;
+                                break;
+
+                        case 'oncollapse':
+                                this.oncollapse = eventHandler;
+                                break;
+
+                        case 'ontoggle':
+                                this.ontoggle = eventHandler;
+                                break;
+
+                        default:
+                                this.events[eventName] = eventHandler;
+                }
+        }
+
+/**
+* That's the end of the tree classes. What follows is
+* the browser detection code.
+*/
+
+
+//<!--
+// Ultimate client-side JavaScript client sniff. Version 3.03
+// (C) Netscape Communications 1999-2001.  Permission granted to reuse and distribute.
+// Revised 17 May 99 to add is_nav5up and is_ie5up (see below).
+// Revised 20 Dec 00 to add is_gecko and change is_nav5up to is_nav6up
+//                      also added support for IE5.5 Opera4&5 HotJava3 AOLTV
+// Revised 22 Feb 01 to correct Javascript Detection for IE 5.x, Opera 4,
+//                      correct Opera 5 detection
+//                      add support for winME and win2k
+//                      synch with browser-type-oo.js
+// Revised 26 Mar 01 to correct Opera detection
+// Revised 02 Oct 01 to add IE6 detection
+
+// Everything you always wanted to know about your JavaScript client
+// but were afraid to ask. Creates "is_" variables indicating:
+// (1) browser vendor:
+//     is_nav, is_ie, is_opera, is_hotjava, is_webtv, is_TVNavigator, is_AOLTV
+// (2) browser version number:
+//     is_major (integer indicating major version number: 2, 3, 4 ...)
+//     is_minor (float   indicating full  version number: 2.02, 3.01, 4.04 ...)
+// (3) browser vendor AND major version number
+//     is_nav2, is_nav3, is_nav4, is_nav4up, is_nav6, is_nav6up, is_gecko, is_ie3,
+//     is_ie4, is_ie4up, is_ie5, is_ie5up, is_ie5_5, is_ie5_5up, is_ie6, is_ie6up, is_hotjava3, is_hotjava3up,
+//     is_opera2, is_opera3, is_opera4, is_opera5, is_opera5up
+// (4) JavaScript version number:
+//     is_js (float indicating full JavaScript version number: 1, 1.1, 1.2 ...)
+// (5) OS platform and version:
+//     is_win, is_win16, is_win32, is_win31, is_win95, is_winnt, is_win98, is_winme, is_win2k
+//     is_os2
+//     is_mac, is_mac68k, is_macppc
+//     is_unix
+//     is_sun, is_sun4, is_sun5, is_suni86
+//     is_irix, is_irix5, is_irix6
+//     is_hpux, is_hpux9, is_hpux10
+//     is_aix, is_aix1, is_aix2, is_aix3, is_aix4
+//     is_linux, is_sco, is_unixware, is_mpras, is_reliant
+//     is_dec, is_sinix, is_freebsd, is_bsd
+//     is_vms
+//
+// See http://www.it97.de/JavaScript/JS_tutorial/bstat/navobj.html and
+// http://www.it97.de/JavaScript/JS_tutorial/bstat/Browseraol.html
+// for detailed lists of userAgent strings.
+//
+// Note: you don't want your Nav4 or IE4 code to "turn off" or
+// stop working when new versions of browsers are released, so
+// in conditional code forks, use is_ie5up ("IE 5.0 or greater")
+// is_opera5up ("Opera 5.0 or greater") instead of is_ie5 or is_opera5
+// to check version in code which you want to work on future
+// versions.
+
+/**
+* Severly curtailed all this as only certain elements
+* are required by TreeMenu, specifically:
+*  o is_ie4up
+*  o is_nav6up
+*  o is_gecko
+*/
+
+    // convert all characters to lowercase to simplify testing
+    var agt=navigator.userAgent.toLowerCase();
+
+    // *** BROWSER VERSION ***
+    // Note: On IE5, these return 4, so use is_ie5up to detect IE5.
+    var is_major = parseInt(navigator.appVersion);
+    var is_minor = parseFloat(navigator.appVersion);
+
+    // Note: Opera and WebTV spoof Navigator.  We do strict client detection.
+    // If you want to allow spoofing, take out the tests for opera and webtv.
+    var is_nav  = ((agt.indexOf('mozilla')!=-1) && (agt.indexOf('spoofer')==-1)
+                && (agt.indexOf('compatible') == -1) && (agt.indexOf('opera')==-1)
+                && (agt.indexOf('webtv')==-1) && (agt.indexOf('hotjava')==-1));
+    var is_nav6up = (is_nav && (is_major >= 5));
+    var is_gecko = (agt.indexOf('gecko') != -1);
+
+
+    var is_ie     = ((agt.indexOf("msie") != -1) && (agt.indexOf("opera") == -1));
+    var is_ie4    = (is_ie && (is_major == 4) && (agt.indexOf("msie 4")!=-1) );
+    var is_ie4up  = (is_ie && (is_major >= 4));
+
+        var is_opera  = (agt.indexOf("opera") != -1);
+        var is_opera7 = (is_opera && is_major >= 7) || agt.indexOf("opera 7") != -1;
+
+        // Patch from Harald Fielker
+    if (agt.indexOf('konqueror') != -1) {
+        var is_nav    = false;
+        var is_nav6up = false;
+        var is_gecko  = false;
+        var is_ie     = true;
+        var is_ie4    = true;
+        var is_ie4up  = true;
+    }
+//--> end hide JavaScript
\ No newline at end of file
diff --git a/hesk/inc/treemenu/index.htm b/hesk/inc/treemenu/index.htm
new file mode 100644
index 0000000..d79f2c9
--- /dev/null
+++ b/hesk/inc/treemenu/index.htm
@@ -0,0 +1,8 @@
+<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
+<HTML><HEAD>
+<TITLE>403 Forbidden</TITLE>
+</HEAD><BODY>
+<H1>Forbidden</H1>
+You don't have permission to access this folder.<P>
+<hr />
+</BODY></HTML>
\ No newline at end of file
diff --git a/hesk/inc/users_online.inc.php b/hesk/inc/users_online.inc.php
new file mode 100644
index 0000000..9c33ca9
--- /dev/null
+++ b/hesk/inc/users_online.inc.php
@@ -0,0 +1,134 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
+
+
+function hesk_initOnline($user_id)
+{
+	global $hesk_settings, $hesklang;
+
+    /* Set user to online */
+	hesk_setOnline($user_id);
+
+    /* Can this user view online staff? */
+    if (hesk_checkPermission('can_view_online',0))
+    {
+    	$hesk_settings['users_online'] = hesk_listOnline();
+        define('SHOW_ONLINE',1);
+    }
+
+    return true;
+} // END hesk_initOnline()
+
+
+function hesk_printOnline()
+{
+	global $hesk_settings, $hesklang;
+
+	echo '
+    <div class="users-online">
+        <svg class="icon icon-team" style="fill: #000">
+          <use xlink:href="' . HESK_PATH . 'img/sprite.svg#icon-team"></use>
+        </svg> ';
+    $i = '';
+    foreach ($hesk_settings['users_online'] as $tmp)
+    {
+        $i .= '<span ' . ($tmp['isadmin'] ? 'style="font-style:italic;"' : '') . '>';
+        $i .= ($tmp['id'] == $_SESSION['id']) ? $tmp['name'] : '<a class="link" href="mail.php?a=new&id='.$tmp['id'].'">' . $tmp['name'] . '</a>';
+        $i .= '</span>, ';
+    }
+    echo substr($i,0,-2);
+    echo '</div>';
+
+} // END hesk_printOnline()
+
+
+function hesk_listOnline($list_names=1)
+{
+	global $hesk_settings, $hesklang, $hesk_db_link;
+
+    $users_online = array();
+
+    /* Clean expired entries */
+    hesk_cleanOnline();
+
+    /* Get a list of online users */
+    /* --> With names */
+    if ($list_names)
+    {
+        $res = hesk_dbQuery("SELECT `t1`.`user_id` , `t2`.`name` , `t2`.`isadmin` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."online` AS `t1` INNER JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."users` AS `t2` ON `t1`.`user_id` = `t2`.`id`");
+		while ($tmp = hesk_dbFetchAssoc($res))
+        {
+        	$users_online[$tmp['user_id']] = array(
+            	'id'		=> $tmp['user_id'],
+                'name'		=> $tmp['name'],
+                'isadmin'	=> $tmp['isadmin']
+            );
+        }
+    }
+    /* --> Without names */
+    else
+    {
+        $res = hesk_dbQuery("SELECT `user_id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."online`");
+		while ($tmp = hesk_dbFetchAssoc($res))
+        {
+        	$users_online[] = $tmp['user_id'];
+        }
+    }
+
+    return $users_online;
+
+} // END hesk_listOnline()
+
+
+function hesk_setOnline($user_id)
+{
+	global $hesk_settings, $hesklang, $hesk_db_link;
+
+    /* If already online just update... */
+    hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."online` SET `tmp` = `tmp` + 1 WHERE `user_id` = '".intval($user_id)."'");
+
+	/* ... else insert a new entry */
+    if ( ! hesk_dbAffectedRows() )
+    {
+	    hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."online` (`user_id`) VALUES (".intval($user_id).") ");
+    }
+
+    return true;
+
+} // END hesk_setOnline()
+
+
+function hesk_setOffline($user_id)
+{
+	global $hesk_settings, $hesklang, $hesk_db_link;
+
+    /* If already online just update... */
+    hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."online` WHERE `user_id` = '".intval($user_id)."'");
+
+    return true;
+
+} // END hesk_setOffline()
+
+
+function hesk_cleanOnline()
+{
+	global $hesk_settings, $hesklang, $hesk_db_link;
+
+    /* Delete old rows from the database */
+    hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."online` WHERE `dt` < ( NOW() - INTERVAL ".intval($hesk_settings['online_min'])." MINUTE) ");
+
+	return true;
+} // END hesk_cleanOnline()
diff --git a/hesk/inc/zip/Zip.php b/hesk/inc/zip/Zip.php
new file mode 100644
index 0000000..e584971
--- /dev/null
+++ b/hesk/inc/zip/Zip.php
@@ -0,0 +1,700 @@
+<?php
+/**
+ * Class to create and manage a Zip file.
+ *
+ * Inspired by CreateZipFile by Rochak Chauhan  www.rochakchauhan.com (http://www.phpclasses.org/browse/package/2322.html)
+ * and
+ * http://www.pkware.com/documents/casestudies/APPNOTE.TXT Zip file specification.
+ *
+ * License: GNU LGPL, Attribution required for commercial implementations, requested for everything else.
+ *
+ * @author A. Grandt <php@grandt.com>
+ * @copyright 2009-2013 A. Grandt
+ * @license GNU LGPL, Attribution required for commercial implementations, requested for everything else.
+ * @link http://www.phpclasses.org/package/6110
+ * @link https://github.com/Grandt/PHPZip
+ * @version 1.37
+ */
+class Zip {
+	const VERSION = 1.37;
+
+	const ZIP_LOCAL_FILE_HEADER = "\x50\x4b\x03\x04"; // Local file header signature
+	const ZIP_CENTRAL_FILE_HEADER = "\x50\x4b\x01\x02"; // Central file header signature
+	const ZIP_END_OF_CENTRAL_DIRECTORY = "\x50\x4b\x05\x06\x00\x00\x00\x00"; //end of Central directory record
+
+	const EXT_FILE_ATTR_DIR = "\x10\x00\xFF\x41";
+	const EXT_FILE_ATTR_FILE = "\x00\x00\xFF\x81";
+
+	const ATTR_VERSION_TO_EXTRACT = "\x14\x00"; // Version needed to extract
+	const ATTR_MADE_BY_VERSION = "\x1E\x03"; // Made By Version
+
+	private $zipMemoryThreshold = 1048576; // Autocreate tempfile if the zip data exceeds 1048576 bytes (1 MB)
+
+	private $zipData = NULL;
+	private $zipFile = NULL;
+	private $zipComment = NULL;
+	private $cdRec = array(); // central directory
+	private $offset = 0;
+	private $isFinalized = FALSE;
+	private $addExtraField = TRUE;
+
+	private $streamChunkSize = 65536;
+	private $streamFilePath = NULL;
+	private $streamTimeStamp = NULL;
+	private $streamComment = NULL;
+	private $streamFile = NULL;
+	private $streamData = NULL;
+	private $streamFileLength = 0;
+
+	/**
+	 * Constructor.
+	 *
+	 * @param boolean $useZipFile Write temp zip data to tempFile? Default FALSE
+	 */
+	function __construct($useZipFile = FALSE) {
+		if ($useZipFile) {
+			$this->zipFile = tmpfile();
+		} else {
+			$this->zipData = "";
+		}
+	}
+
+	function __destruct() {
+		if (is_resource($this->zipFile)) {
+			fclose($this->zipFile);
+		}
+		$this->zipData = NULL;
+	}
+
+	/**
+	 * Extra fields on the Zip directory records are Unix time codes needed for compatibility on the default Mac zip archive tool.
+	 * These are enabled as default, as they do no harm elsewhere and only add 26 bytes per file added.
+	 *
+	 * @param bool $setExtraField TRUE (default) will enable adding of extra fields, anything else will disable it.
+	 */
+	function setExtraField($setExtraField = TRUE) {
+		$this->addExtraField = ($setExtraField === TRUE);
+	}
+
+	/**
+	 * Set Zip archive comment.
+	 *
+	 * @param String $newComment New comment. NULL to clear.
+	 * @return bool $success
+	 */
+	public function setComment($newComment = NULL) {
+		if ($this->isFinalized) {
+			return FALSE;
+		}
+		$this->zipComment = $newComment;
+
+		return TRUE;
+	}
+
+	/**
+	 * Set zip file to write zip data to.
+	 * This will cause all present and future data written to this class to be written to this file.
+	 * This can be used at any time, even after the Zip Archive have been finalized. Any previous file will be closed.
+	 * Warning: If the given file already exists, it will be overwritten.
+	 *
+	 * @param String $fileName
+	 * @return bool $success
+	 */
+	public function setZipFile($fileName) {
+		if (is_file($fileName)) {
+			unlink($fileName);
+		}
+		$fd=fopen($fileName, "x+b");
+		if (is_resource($this->zipFile)) {
+			rewind($this->zipFile);
+			while (!feof($this->zipFile)) {
+				fwrite($fd, fread($this->zipFile, $this->streamChunkSize));
+			}
+
+			fclose($this->zipFile);
+		} else {
+			fwrite($fd, $this->zipData);
+			$this->zipData = NULL;
+		}
+		$this->zipFile = $fd;
+
+		return TRUE;
+	}
+
+	/**
+	 * Add an empty directory entry to the zip archive.
+	 * Basically this is only used if an empty directory is added.
+	 *
+	 * @param String $directoryPath Directory Path and name to be added to the archive.
+	 * @param int    $timestamp     (Optional) Timestamp for the added directory, if omitted or set to 0, the current time will be used.
+	 * @param String $fileComment   (Optional) Comment to be added to the archive for this directory. To use fileComment, timestamp must be given.
+	 * @return bool $success
+	 */
+	public function addDirectory($directoryPath, $timestamp = 0, $fileComment = NULL) {
+		if ($this->isFinalized) {
+			return FALSE;
+		}
+		$directoryPath = str_replace("\\", "/", $directoryPath);
+		$directoryPath = rtrim($directoryPath, "/");
+
+		if (strlen($directoryPath) > 0) {
+			$this->buildZipEntry($directoryPath.'/', $fileComment, "\x00\x00", "\x00\x00", $timestamp, "\x00\x00\x00\x00", 0, 0, self::EXT_FILE_ATTR_DIR);
+			return TRUE;
+		}
+		return FALSE;
+	}
+
+	/**
+	 * Add a file to the archive at the specified location and file name.
+	 *
+	 * @param String $data        File data.
+	 * @param String $filePath    Filepath and name to be used in the archive.
+	 * @param int    $timestamp   (Optional) Timestamp for the added file, if omitted or set to 0, the current time will be used.
+	 * @param String $fileComment (Optional) Comment to be added to the archive for this file. To use fileComment, timestamp must be given.
+	 * @return bool $success
+	 */
+	public function addFile($data, $filePath, $timestamp = 0, $fileComment = NULL)   {
+		if ($this->isFinalized) {
+			return FALSE;
+		}
+
+		if (is_resource($data) && get_resource_type($data) == "stream") {
+			$this->addLargeFile($data, $filePath, $timestamp, $fileComment);
+			return FALSE;
+		}
+
+		$gzType = "\x08\x00"; // Compression type 8 = deflate
+		$gpFlags = "\x00\x00"; // General Purpose bit flags for compression type 8 it is: 0=Normal, 1=Maximum, 2=Fast, 3=super fast compression.
+		$dataLength = strlen($data);
+		$fileCRC32 = pack("V", crc32($data));
+
+		$gzData = gzcompress($data);
+		$gzData = substr(substr($gzData, 0, strlen($gzData) - 4), 2); // gzcompress adds a 2 byte header and 4 byte CRC we can't use.
+		// The 2 byte header does contain useful data, though in this case the 2 parameters we'd be interrested in will always be 8 for compression type, and 2 for General purpose flag.
+		$gzLength = strlen($gzData);
+
+		if ($gzLength >= $dataLength) {
+			$gzLength = $dataLength;
+			$gzData = $data;
+			$gzType = "\x00\x00"; // Compression type 0 = stored
+			$gpFlags = "\x00\x00"; // Compression type 0 = stored
+		}
+
+		if (!is_resource($this->zipFile) && ($this->offset + $gzLength) > $this->zipMemoryThreshold) {
+			$this->zipflush();
+		}
+
+		$this->buildZipEntry($filePath, $fileComment, $gpFlags, $gzType, $timestamp, $fileCRC32, $gzLength, $dataLength, self::EXT_FILE_ATTR_FILE);
+
+		$this->zipwrite($gzData);
+
+		return TRUE;
+	}
+
+	/**
+	 * Add the content to a directory.
+	 *
+	 * @author Adam Schmalhofer <Adam.Schmalhofer@gmx.de>
+	 * @author A. Grandt
+	 *
+	 * @param String $realPath       Path on the file system.
+	 * @param String $zipPath        Filepath and name to be used in the archive.
+	 * @param bool   $recursive      Add content recursively, default is TRUE.
+	 * @param bool   $followSymlinks Follow and add symbolic links, if they are accessible, default is TRUE.
+	 * @param array &$addedFiles     Reference to the added files, this is used to prevent duplicates, efault is an empty array.
+	 *                               If you start the function by parsing an array, the array will be populated with the realPath
+	 *                               and zipPath kay/value pairs added to the archive by the function.
+	 */
+	public function addDirectoryContent($realPath, $zipPath, $recursive = TRUE, $followSymlinks = TRUE, &$addedFiles = array()) {
+		if (file_exists($realPath) && !isset($addedFiles[realpath($realPath)])) {
+			if (is_dir($realPath)) {
+				$this->addDirectory($zipPath);
+			}
+
+			$addedFiles[realpath($realPath)] = $zipPath;
+
+			$iter = new DirectoryIterator($realPath);
+			foreach ($iter as $file) {
+				if ($file->isDot()) {
+					continue;
+				}
+				$newRealPath = $file->getPathname();
+				$newZipPath = self::pathJoin($zipPath, $file->getFilename());
+
+				if (file_exists($newRealPath) && ($followSymlinks === TRUE || !is_link($newRealPath))) {
+					if ($file->isFile()) {
+						$addedFiles[realpath($newRealPath)] = $newZipPath;
+						$this->addLargeFile($newRealPath, $newZipPath);
+					} else if ($recursive === TRUE) {
+						$this->addDirectoryContent($newRealPath, $newZipPath, $recursive);
+					} else {
+						$this->addDirectory($zipPath);
+					}
+				}
+			}
+		}
+	}
+
+	/**
+	 * Add a file to the archive at the specified location and file name.
+	 *
+	 * @param String $dataFile    File name/path.
+	 * @param String $filePath    Filepath and name to be used in the archive.
+	 * @param int    $timestamp   (Optional) Timestamp for the added file, if omitted or set to 0, the current time will be used.
+	 * @param String $fileComment (Optional) Comment to be added to the archive for this file. To use fileComment, timestamp must be given.
+	 * @return bool $success
+	 */
+	public function addLargeFile($dataFile, $filePath, $timestamp = 0, $fileComment = NULL)   {
+		if ($this->isFinalized) {
+			return FALSE;
+		}
+
+		if (is_string($dataFile) && is_file($dataFile)) {
+			$this->processFile($dataFile, $filePath, $timestamp, $fileComment);
+		} else if (is_resource($dataFile) && get_resource_type($dataFile) == "stream") {
+			$fh = $dataFile;
+			$this->openStream($filePath, $timestamp, $fileComment);
+
+			while (!feof($fh)) {
+				$this->addStreamData(fread($fh, $this->streamChunkSize));
+			}
+			$this->closeStream($this->addExtraField);
+		}
+		return TRUE;
+	}
+
+	/**
+	 * Create a stream to be used for large entries.
+	 *
+	 * @param String $filePath    Filepath and name to be used in the archive.
+	 * @param int    $timestamp   (Optional) Timestamp for the added file, if omitted or set to 0, the current time will be used.
+	 * @param String $fileComment (Optional) Comment to be added to the archive for this file. To use fileComment, timestamp must be given.
+	 * @return bool $success
+	 */
+	public function openStream($filePath, $timestamp = 0, $fileComment = null)   {
+		if (!function_exists('sys_get_temp_dir')) {
+			die ("ERROR: Zip " . self::VERSION . " requires PHP version 5.2.1 or above if large files are used.");
+		}
+
+		if ($this->isFinalized) {
+			return FALSE;
+		}
+
+		$this->zipflush();
+
+		if (strlen($this->streamFilePath) > 0) {
+			closeStream();
+		}
+
+		$this->streamFile = tempnam(sys_get_temp_dir(), 'Zip');
+		$this->streamData = fopen($this->streamFile, "wb");
+		$this->streamFilePath = $filePath;
+		$this->streamTimestamp = $timestamp;
+		$this->streamFileComment = $fileComment;
+		$this->streamFileLength = 0;
+
+		return TRUE;
+	}
+	/**
+	 * Add data to the open stream.
+	 *
+	 * @param String $data
+	 * @return $length bytes added or FALSE if the archive is finalized or there are no open stream.
+	 */
+	public function addStreamData($data) {
+		if ($this->isFinalized || strlen($this->streamFilePath) == 0) {
+			return FALSE;
+		}
+
+		$length = fwrite($this->streamData, $data, strlen($data));
+		if ($length != strlen($data)) {
+			die ("<p>Length mismatch</p>\n");
+		}
+		$this->streamFileLength += $length;
+
+		return $length;
+	}
+
+	/**
+	 * Close the current stream.
+	 *
+	 * @return bool $success
+	 */
+	public function closeStream() {
+		if ($this->isFinalized || strlen($this->streamFilePath) == 0) {
+			return FALSE;
+		}
+
+		fflush($this->streamData);
+		fclose($this->streamData);
+
+		$this->processFile($this->streamFile, $this->streamFilePath, $this->streamTimestamp, $this->streamFileComment);
+
+		$this->streamData = null;
+		$this->streamFilePath = null;
+		$this->streamTimestamp = null;
+		$this->streamFileComment = null;
+		$this->streamFileLength = 0;
+
+		// Windows is a little slow at times, so a millisecond later, we can unlink this.
+		unlink($this->streamFile);
+
+		$this->streamFile = null;
+
+		return TRUE;
+	}
+
+	private function processFile($dataFile, $filePath, $timestamp = 0, $fileComment = null) {
+		if ($this->isFinalized) {
+			return FALSE;
+		}
+
+		$tempzip = tempnam(sys_get_temp_dir(), 'ZipStream');
+
+		$zip = new ZipArchive;
+		if ($zip->open($tempzip) === TRUE) {
+			$zip->addFile($dataFile, 'file');
+			$zip->close();
+		}
+
+		$file_handle = fopen($tempzip, "rb");
+		$stats = fstat($file_handle);
+		$eof = $stats['size']-72;
+
+		fseek($file_handle, 6);
+
+		$gpFlags = fread($file_handle, 2);
+		$gzType = fread($file_handle, 2);
+		fread($file_handle, 4);
+		$fileCRC32 = fread($file_handle, 4);
+		$v = unpack("Vval", fread($file_handle, 4));
+		$gzLength = $v['val'];
+		$v = unpack("Vval", fread($file_handle, 4));
+		$dataLength = $v['val'];
+
+		$this->buildZipEntry($filePath, $fileComment, $gpFlags, $gzType, $timestamp, $fileCRC32, $gzLength, $dataLength, self::EXT_FILE_ATTR_FILE);
+
+		fseek($file_handle, 34);
+		$pos = 34;
+
+		while (!feof($file_handle) && $pos < $eof) {
+			$datalen = $this->streamChunkSize;
+			if ($pos + $this->streamChunkSize > $eof) {
+				$datalen = $eof-$pos;
+			}
+			$data = fread($file_handle, $datalen);
+			$pos += $datalen;
+
+			$this->zipwrite($data);
+			
+			flush();
+		}
+
+		fclose($file_handle);
+
+		unlink($tempzip);
+	}
+
+	/**
+	 * Close the archive.
+	 * A closed archive can no longer have new files added to it.
+	 *
+	 * @return bool $success
+	 */
+	public function finalize() {
+		if (!$this->isFinalized) {
+			if (strlen($this->streamFilePath) > 0) {
+				$this->closeStream();
+			}
+			$cd = implode("", $this->cdRec);
+
+			$cdRecSize = pack("v", sizeof($this->cdRec));
+			$cdRec = $cd . self::ZIP_END_OF_CENTRAL_DIRECTORY
+			. $cdRecSize . $cdRecSize
+			. pack("VV", strlen($cd), $this->offset);
+			if (!empty($this->zipComment)) {
+				$cdRec .= pack("v", strlen($this->zipComment)) . $this->zipComment;
+			} else {
+				$cdRec .= "\x00\x00";
+			}
+
+			$this->zipwrite($cdRec);
+
+			$this->isFinalized = TRUE;
+			$cd = NULL;
+			$this->cdRec = NULL;
+
+			return TRUE;
+		}
+		return FALSE;
+	}
+
+	/**
+	 * Get the handle ressource for the archive zip file.
+	 * If the zip haven't been finalized yet, this will cause it to become finalized
+	 *
+	 * @return zip file handle
+	 */
+	public function getZipFile() {
+		if (!$this->isFinalized) {
+			$this->finalize();
+		}
+
+		$this->zipflush();
+
+		rewind($this->zipFile);
+
+		return $this->zipFile;
+	}
+
+	/**
+	 * Get the zip file contents
+	 * If the zip haven't been finalized yet, this will cause it to become finalized
+	 *
+	 * @return zip data
+	 */
+	public function getZipData() {
+		if (!$this->isFinalized) {
+			$this->finalize();
+		}
+		if (!is_resource($this->zipFile)) {
+			return $this->zipData;
+		} else {
+			rewind($this->zipFile);
+			$filestat = fstat($this->zipFile);
+			return fread($this->zipFile, $filestat['size']);
+		}
+	}
+
+	/**
+	 * Send the archive as a zip download
+	 *
+	 * @param String $fileName The name of the Zip archive, ie. "archive.zip".
+	 * @param String $contentType Content mime type. Optional, defaults to "application/zip".
+	 * @return bool $success
+	 */
+	function sendZip($fileName, $contentType = "application/zip") {
+		if (!$this->isFinalized) {
+			$this->finalize();
+		}
+
+		$headerFile = null;
+		$headerLine = null;
+		if (!headers_sent($headerFile, $headerLine) or die("<p><strong>Error:</strong> Unable to send file $fileName. HTML Headers have already been sent from <strong>$headerFile</strong> in line <strong>$headerLine</strong></p>")) {
+			if ((ob_get_contents() === FALSE || ob_get_contents() == '') or die("\n<p><strong>Error:</strong> Unable to send file <strong>$fileName.epub</strong>. Output buffer contains the following text (typically warnings or errors):<br>" . ob_get_contents() . "</p>")) {
+				if (ini_get('zlib.output_compression')) {
+					ini_set('zlib.output_compression', 'Off');
+				}
+
+				header("Pragma: public");
+				header("Last-Modified: " . gmdate("D, d M Y H:i:s T"));
+				header("Expires: 0");
+				header("Accept-Ranges: bytes");
+				header("Connection: close");
+				header("Content-Type: " . $contentType);
+				header('Content-Disposition: attachment; filename="' . $fileName . '";');
+				header("Content-Transfer-Encoding: binary");
+				header("Content-Length: ". $this->getArchiveSize());
+
+				if (!is_resource($this->zipFile)) {
+					echo $this->zipData;
+				} else {
+					rewind($this->zipFile);
+
+					while (!feof($this->zipFile)) {
+						echo fread($this->zipFile, $this->streamChunkSize);
+					}
+				}
+			}
+			return TRUE;
+		}
+		return FALSE;
+	}
+
+	/**
+	 * Return the current size of the archive
+	 *
+	 * @return $size Size of the archive
+	 */
+	public function getArchiveSize() {
+		if (!is_resource($this->zipFile)) {
+			return strlen($this->zipData);
+		}
+		$filestat = fstat($this->zipFile);
+
+		return $filestat['size'];
+	}
+
+	/**
+	 * Calculate the 2 byte dostime used in the zip entries.
+	 *
+	 * @param int $timestamp
+	 * @return 2-byte encoded DOS Date
+	 */
+	private function getDosTime($timestamp = 0) {
+		$timestamp = (int)$timestamp;
+		$oldTZ = @date_default_timezone_get();
+		date_default_timezone_set('UTC');
+		$date = ($timestamp == 0 ? getdate() : getdate($timestamp));
+		date_default_timezone_set($oldTZ);
+		if ($date["year"] >= 1980) {
+			return pack("V", (($date["mday"] + ($date["mon"] << 5) + (($date["year"]-1980) << 9)) << 16) |
+					(($date["seconds"] >> 1) + ($date["minutes"] << 5) + ($date["hours"] << 11)));
+		}
+		return "\x00\x00\x00\x00";
+	}
+
+	/**
+	 * Build the Zip file structures
+	 *
+	 * @param String $filePath
+	 * @param String $fileComment
+	 * @param String $gpFlags
+	 * @param String $gzType
+	 * @param int $timestamp
+	 * @param string $fileCRC32
+	 * @param int $gzLength
+	 * @param int $dataLength
+	 * @param integer $extFileAttr Use self::EXT_FILE_ATTR_FILE for files, self::EXT_FILE_ATTR_DIR for Directories.
+	 */
+	private function buildZipEntry($filePath, $fileComment, $gpFlags, $gzType, $timestamp, $fileCRC32, $gzLength, $dataLength, $extFileAttr) {
+		$filePath = str_replace("\\", "/", $filePath);
+		$fileCommentLength = (empty($fileComment) ? 0 : strlen($fileComment));
+		$timestamp = (int)$timestamp;
+		$timestamp = ($timestamp == 0 ? time() : $timestamp);
+
+		$dosTime = $this->getDosTime($timestamp);
+		$tsPack = pack("V", $timestamp);
+
+		$ux = "\x75\x78\x0B\x00\x01\x04\xE8\x03\x00\x00\x04\x00\x00\x00\x00";
+
+		if (!isset($gpFlags) || strlen($gpFlags) != 2) {
+			$gpFlags = "\x00\x00";
+		}
+
+		$isFileUTF8 = mb_check_encoding($filePath, "UTF-8") && !mb_check_encoding($filePath, "ASCII");
+		$isCommentUTF8 = !empty($fileComment) && mb_check_encoding($fileComment, "UTF-8") && !mb_check_encoding($fileComment, "ASCII");
+		if ($isFileUTF8 || $isCommentUTF8) {
+			$flag = 0;
+			$gpFlagsV = unpack("vflags", $gpFlags);
+			if (isset($gpFlagsV['flags'])) {
+				$flag = $gpFlagsV['flags'];
+			}
+			$gpFlags = pack("v", $flag | (1 << 11));
+		}
+		
+		$header = $gpFlags . $gzType . $dosTime. $fileCRC32
+		. pack("VVv", $gzLength, $dataLength, strlen($filePath)); // File name length
+
+		$zipEntry  = self::ZIP_LOCAL_FILE_HEADER;
+		$zipEntry .= self::ATTR_VERSION_TO_EXTRACT;
+		$zipEntry .= $header;
+		$zipEntry .= pack("v", ($this->addExtraField ? 28 : 0)); // Extra field length
+		$zipEntry .= $filePath; // FileName
+		// Extra fields
+		if ($this->addExtraField) {
+			$zipEntry .= "\x55\x54\x09\x00\x03" . $tsPack . $tsPack . $ux;
+		}
+		$this->zipwrite($zipEntry);
+
+		$cdEntry  = self::ZIP_CENTRAL_FILE_HEADER;
+		$cdEntry .= self::ATTR_MADE_BY_VERSION;
+		$cdEntry .= ($dataLength === 0 ? "\x0A\x00" : self::ATTR_VERSION_TO_EXTRACT);
+		$cdEntry .= $header;
+		$cdEntry .= pack("v", ($this->addExtraField ? 24 : 0)); // Extra field length
+		$cdEntry .= pack("v", $fileCommentLength); // File comment length
+		$cdEntry .= "\x00\x00"; // Disk number start
+		$cdEntry .= "\x00\x00"; // internal file attributes
+		$cdEntry .= $extFileAttr; // External file attributes
+		$cdEntry .= pack("V", $this->offset); // Relative offset of local header
+		$cdEntry .= $filePath; // FileName
+		// Extra fields
+		if ($this->addExtraField) {
+			$cdEntry .= "\x55\x54\x05\x00\x03" . $tsPack . $ux;
+		}
+		if (!empty($fileComment)) {
+			$cdEntry .= $fileComment; // Comment
+		}
+
+		$this->cdRec[] = $cdEntry;
+		$this->offset += strlen($zipEntry) + $gzLength;
+	}
+
+	private function zipwrite($data) {
+		if (!is_resource($this->zipFile)) {
+			$this->zipData .= $data;
+		} else {
+			fwrite($this->zipFile, $data);
+			fflush($this->zipFile);
+		}
+	}
+
+	private function zipflush() {
+		if (!is_resource($this->zipFile)) {
+			$this->zipFile = tmpfile();
+			fwrite($this->zipFile, $this->zipData);
+			$this->zipData = NULL;
+		}
+	}
+
+	/**
+	 * Join $file to $dir path, and clean up any excess slashes.
+	 *
+	 * @param String $dir
+	 * @param String $file
+	 */
+	public static function pathJoin($dir, $file) {
+		if (empty($dir) || empty($file)) {
+			return self::getRelativePath($dir . $file);
+		}
+		return self::getRelativePath($dir . '/' . $file);
+	}
+
+	/**
+	 * Clean up a path, removing any unnecessary elements such as /./, // or redundant ../ segments.
+	 * If the path starts with a "/", it is deemed an absolute path and any /../ in the beginning is stripped off.
+	 * The returned path will not end in a "/".
+	 *
+	 * @param String $path The path to clean up
+	 * @return String the clean path
+	 */
+	public static function getRelativePath($path) {
+		$path = preg_replace("#/+\.?/+#", "/", str_replace("\\", "/", $path));
+		$dirs = explode("/", rtrim(preg_replace('#^(?:\./)+#', '', $path), '/'));
+
+		$offset = 0;
+		$sub = 0;
+		$subOffset = 0;
+		$root = "";
+
+		if (empty($dirs[0])) {
+			$root = "/";
+			$dirs = array_splice($dirs, 1);
+		} else if (preg_match("#[A-Za-z]:#", $dirs[0])) {
+			$root = strtoupper($dirs[0]) . "/";
+			$dirs = array_splice($dirs, 1);
+		}
+
+		$newDirs = array();
+		foreach ($dirs as $dir) {
+			if ($dir !== "..") {
+				$subOffset--;
+				$newDirs[++$offset] = $dir;
+			} else {
+				$subOffset++;
+				if (--$offset < 0) {
+					$offset = 0;
+					if ($subOffset > $sub) {
+						$sub++;
+					}
+				}
+			}
+		}
+
+		if (empty($root)) {
+			$root = str_repeat("../", $sub);
+		}
+		return $root . implode("/", array_slice($newDirs, 0, $offset));
+	}
+}
+?>
\ No newline at end of file
diff --git a/hesk/inc/zip/index.htm b/hesk/inc/zip/index.htm
new file mode 100644
index 0000000..d79f2c9
--- /dev/null
+++ b/hesk/inc/zip/index.htm
@@ -0,0 +1,8 @@
+<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
+<HTML><HEAD>
+<TITLE>403 Forbidden</TITLE>
+</HEAD><BODY>
+<H1>Forbidden</H1>
+You don't have permission to access this folder.<P>
+<hr />
+</BODY></HTML>
\ No newline at end of file
diff --git a/hesk/inc/zip/pclzip.lib.php b/hesk/inc/zip/pclzip.lib.php
new file mode 100644
index 0000000..c31f7a2
--- /dev/null
+++ b/hesk/inc/zip/pclzip.lib.php
@@ -0,0 +1,5695 @@
+<?php
+// --------------------------------------------------------------------------------
+// PhpConcept Library - Zip Module 2.8.2
+// --------------------------------------------------------------------------------
+// License GNU/LGPL - Vincent Blavet - August 2009
+// http://www.phpconcept.net
+// --------------------------------------------------------------------------------
+//
+// Presentation :
+//   PclZip is a PHP library that manage ZIP archives.
+//   So far tests show that archives generated by PclZip are readable by
+//   WinZip application and other tools.
+//
+// Description :
+//   See readme.txt and http://www.phpconcept.net
+//
+// Warning :
+//   This library and the associated files are non commercial, non professional
+//   work.
+//   It should not have unexpected results. However if any damage is caused by
+//   this software the author can not be responsible.
+//   The use of this software is at the risk of the user.
+//
+// --------------------------------------------------------------------------------
+// $Id: pclzip.lib.php,v 1.60 2009/09/30 21:01:04 vblavet Exp $
+// --------------------------------------------------------------------------------
+// Modified at 10th August 2015 by Klemen Stirn for PHP 7+ compliance 
+
+  // ----- Constants
+  if (!defined('PCLZIP_READ_BLOCK_SIZE')) {
+    define( 'PCLZIP_READ_BLOCK_SIZE', 2048 );
+  }
+  
+  // ----- File list separator
+  // In version 1.x of PclZip, the separator for file list is a space
+  // (which is not a very smart choice, specifically for windows paths !).
+  // A better separator should be a comma (,). This constant gives you the
+  // abilty to change that.
+  // However notice that changing this value, may have impact on existing
+  // scripts, using space separated filenames.
+  // Recommanded values for compatibility with older versions :
+  //define( 'PCLZIP_SEPARATOR', ' ' );
+  // Recommanded values for smart separation of filenames.
+  if (!defined('PCLZIP_SEPARATOR')) {
+    define( 'PCLZIP_SEPARATOR', ',' );
+  }
+
+  // ----- Error configuration
+  // 0 : PclZip Class integrated error handling
+  // 1 : PclError external library error handling. By enabling this
+  //     you must ensure that you have included PclError library.
+  // [2,...] : reserved for futur use
+  if (!defined('PCLZIP_ERROR_EXTERNAL')) {
+    define( 'PCLZIP_ERROR_EXTERNAL', 0 );
+  }
+
+  // ----- Optional static temporary directory
+  //       By default temporary files are generated in the script current
+  //       path.
+  //       If defined :
+  //       - MUST BE terminated by a '/'.
+  //       - MUST be a valid, already created directory
+  //       Samples :
+  // define( 'PCLZIP_TEMPORARY_DIR', '/temp/' );
+  // define( 'PCLZIP_TEMPORARY_DIR', 'C:/Temp/' );
+  if (!defined('PCLZIP_TEMPORARY_DIR')) {
+    define( 'PCLZIP_TEMPORARY_DIR', '' );
+  }
+
+  // ----- Optional threshold ratio for use of temporary files
+  //       Pclzip sense the size of the file to add/extract and decide to
+  //       use or not temporary file. The algorythm is looking for 
+  //       memory_limit of PHP and apply a ratio.
+  //       threshold = memory_limit * ratio.
+  //       Recommended values are under 0.5. Default 0.47.
+  //       Samples :
+  // define( 'PCLZIP_TEMPORARY_FILE_RATIO', 0.5 );
+  if (!defined('PCLZIP_TEMPORARY_FILE_RATIO')) {
+    define( 'PCLZIP_TEMPORARY_FILE_RATIO', 0.47 );
+  }
+
+// --------------------------------------------------------------------------------
+// ***** UNDER THIS LINE NOTHING NEEDS TO BE MODIFIED *****
+// --------------------------------------------------------------------------------
+
+  // ----- Global variables
+  $g_pclzip_version = "2.8.2";
+
+  // ----- Error codes
+  //   -1 : Unable to open file in binary write mode
+  //   -2 : Unable to open file in binary read mode
+  //   -3 : Invalid parameters
+  //   -4 : File does not exist
+  //   -5 : Filename is too long (max. 255)
+  //   -6 : Not a valid zip file
+  //   -7 : Invalid extracted file size
+  //   -8 : Unable to create directory
+  //   -9 : Invalid archive extension
+  //  -10 : Invalid archive format
+  //  -11 : Unable to delete file (unlink)
+  //  -12 : Unable to rename file (rename)
+  //  -13 : Invalid header checksum
+  //  -14 : Invalid archive size
+  define( 'PCLZIP_ERR_USER_ABORTED', 2 );
+  define( 'PCLZIP_ERR_NO_ERROR', 0 );
+  define( 'PCLZIP_ERR_WRITE_OPEN_FAIL', -1 );
+  define( 'PCLZIP_ERR_READ_OPEN_FAIL', -2 );
+  define( 'PCLZIP_ERR_INVALID_PARAMETER', -3 );
+  define( 'PCLZIP_ERR_MISSING_FILE', -4 );
+  define( 'PCLZIP_ERR_FILENAME_TOO_LONG', -5 );
+  define( 'PCLZIP_ERR_INVALID_ZIP', -6 );
+  define( 'PCLZIP_ERR_BAD_EXTRACTED_FILE', -7 );
+  define( 'PCLZIP_ERR_DIR_CREATE_FAIL', -8 );
+  define( 'PCLZIP_ERR_BAD_EXTENSION', -9 );
+  define( 'PCLZIP_ERR_BAD_FORMAT', -10 );
+  define( 'PCLZIP_ERR_DELETE_FILE_FAIL', -11 );
+  define( 'PCLZIP_ERR_RENAME_FILE_FAIL', -12 );
+  define( 'PCLZIP_ERR_BAD_CHECKSUM', -13 );
+  define( 'PCLZIP_ERR_INVALID_ARCHIVE_ZIP', -14 );
+  define( 'PCLZIP_ERR_MISSING_OPTION_VALUE', -15 );
+  define( 'PCLZIP_ERR_INVALID_OPTION_VALUE', -16 );
+  define( 'PCLZIP_ERR_ALREADY_A_DIRECTORY', -17 );
+  define( 'PCLZIP_ERR_UNSUPPORTED_COMPRESSION', -18 );
+  define( 'PCLZIP_ERR_UNSUPPORTED_ENCRYPTION', -19 );
+  define( 'PCLZIP_ERR_INVALID_ATTRIBUTE_VALUE', -20 );
+  define( 'PCLZIP_ERR_DIRECTORY_RESTRICTION', -21 );
+
+  // ----- Options values
+  define( 'PCLZIP_OPT_PATH', 77001 );
+  define( 'PCLZIP_OPT_ADD_PATH', 77002 );
+  define( 'PCLZIP_OPT_REMOVE_PATH', 77003 );
+  define( 'PCLZIP_OPT_REMOVE_ALL_PATH', 77004 );
+  define( 'PCLZIP_OPT_SET_CHMOD', 77005 );
+  define( 'PCLZIP_OPT_EXTRACT_AS_STRING', 77006 );
+  define( 'PCLZIP_OPT_NO_COMPRESSION', 77007 );
+  define( 'PCLZIP_OPT_BY_NAME', 77008 );
+  define( 'PCLZIP_OPT_BY_INDEX', 77009 );
+  define( 'PCLZIP_OPT_BY_EREG', 77010 );
+  define( 'PCLZIP_OPT_BY_PREG', 77011 );
+  define( 'PCLZIP_OPT_COMMENT', 77012 );
+  define( 'PCLZIP_OPT_ADD_COMMENT', 77013 );
+  define( 'PCLZIP_OPT_PREPEND_COMMENT', 77014 );
+  define( 'PCLZIP_OPT_EXTRACT_IN_OUTPUT', 77015 );
+  define( 'PCLZIP_OPT_REPLACE_NEWER', 77016 );
+  define( 'PCLZIP_OPT_STOP_ON_ERROR', 77017 );
+  // Having big trouble with crypt. Need to multiply 2 long int
+  // which is not correctly supported by PHP ...
+  //define( 'PCLZIP_OPT_CRYPT', 77018 );
+  define( 'PCLZIP_OPT_EXTRACT_DIR_RESTRICTION', 77019 );
+  define( 'PCLZIP_OPT_TEMP_FILE_THRESHOLD', 77020 );
+  define( 'PCLZIP_OPT_ADD_TEMP_FILE_THRESHOLD', 77020 ); // alias
+  define( 'PCLZIP_OPT_TEMP_FILE_ON', 77021 );
+  define( 'PCLZIP_OPT_ADD_TEMP_FILE_ON', 77021 ); // alias
+  define( 'PCLZIP_OPT_TEMP_FILE_OFF', 77022 );
+  define( 'PCLZIP_OPT_ADD_TEMP_FILE_OFF', 77022 ); // alias
+  
+  // ----- File description attributes
+  define( 'PCLZIP_ATT_FILE_NAME', 79001 );
+  define( 'PCLZIP_ATT_FILE_NEW_SHORT_NAME', 79002 );
+  define( 'PCLZIP_ATT_FILE_NEW_FULL_NAME', 79003 );
+  define( 'PCLZIP_ATT_FILE_MTIME', 79004 );
+  define( 'PCLZIP_ATT_FILE_CONTENT', 79005 );
+  define( 'PCLZIP_ATT_FILE_COMMENT', 79006 );
+
+  // ----- Call backs values
+  define( 'PCLZIP_CB_PRE_EXTRACT', 78001 );
+  define( 'PCLZIP_CB_POST_EXTRACT', 78002 );
+  define( 'PCLZIP_CB_PRE_ADD', 78003 );
+  define( 'PCLZIP_CB_POST_ADD', 78004 );
+  /* For futur use
+  define( 'PCLZIP_CB_PRE_LIST', 78005 );
+  define( 'PCLZIP_CB_POST_LIST', 78006 );
+  define( 'PCLZIP_CB_PRE_DELETE', 78007 );
+  define( 'PCLZIP_CB_POST_DELETE', 78008 );
+  */
+
+  // --------------------------------------------------------------------------------
+  // Class : PclZip
+  // Description :
+  //   PclZip is the class that represent a Zip archive.
+  //   The public methods allow the manipulation of the archive.
+  // Attributes :
+  //   Attributes must not be accessed directly.
+  // Methods :
+  //   PclZip() : Object creator
+  //   create() : Creates the Zip archive
+  //   listContent() : List the content of the Zip archive
+  //   extract() : Extract the content of the archive
+  //   properties() : List the properties of the archive
+  // --------------------------------------------------------------------------------
+  class PclZip
+  {
+    // ----- Filename of the zip file
+    var $zipname = '';
+
+    // ----- File descriptor of the zip file
+    var $zip_fd = 0;
+
+    // ----- Internal error handling
+    var $error_code = 1;
+    var $error_string = '';
+    
+    // ----- Current status of the magic_quotes_runtime
+    // This value store the php configuration for magic_quotes
+    // The class can then disable the magic_quotes and reset it after
+    var $magic_quotes_status;
+
+  // --------------------------------------------------------------------------------
+  // Function : PclZip()
+  // Description :
+  //   Creates a PclZip object and set the name of the associated Zip archive
+  //   filename.
+  //   Note that no real action is taken, if the archive does not exist it is not
+  //   created. Use create() for that.
+  // --------------------------------------------------------------------------------
+  function __construct($p_zipname)
+  {
+
+    // ----- Tests the zlib
+    if (!function_exists('gzopen'))
+    {
+      die('Abort '.basename(__FILE__).' : Missing zlib extensions');
+    }
+
+    // ----- Set the attributes
+    $this->zipname = $p_zipname;
+    $this->zip_fd = 0;
+    $this->magic_quotes_status = -1;
+
+    // ----- Return
+    return;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function :
+  //   create($p_filelist, $p_add_dir="", $p_remove_dir="")
+  //   create($p_filelist, $p_option, $p_option_value, ...)
+  // Description :
+  //   This method supports two different synopsis. The first one is historical.
+  //   This method creates a Zip Archive. The Zip file is created in the
+  //   filesystem. The files and directories indicated in $p_filelist
+  //   are added in the archive. See the parameters description for the
+  //   supported format of $p_filelist.
+  //   When a directory is in the list, the directory and its content is added
+  //   in the archive.
+  //   In this synopsis, the function takes an optional variable list of
+  //   options. See bellow the supported options.
+  // Parameters :
+  //   $p_filelist : An array containing file or directory names, or
+  //                 a string containing one filename or one directory name, or
+  //                 a string containing a list of filenames and/or directory
+  //                 names separated by spaces.
+  //   $p_add_dir : A path to add before the real path of the archived file,
+  //                in order to have it memorized in the archive.
+  //   $p_remove_dir : A path to remove from the real path of the file to archive,
+  //                   in order to have a shorter path memorized in the archive.
+  //                   When $p_add_dir and $p_remove_dir are set, $p_remove_dir
+  //                   is removed first, before $p_add_dir is added.
+  // Options :
+  //   PCLZIP_OPT_ADD_PATH :
+  //   PCLZIP_OPT_REMOVE_PATH :
+  //   PCLZIP_OPT_REMOVE_ALL_PATH :
+  //   PCLZIP_OPT_COMMENT :
+  //   PCLZIP_CB_PRE_ADD :
+  //   PCLZIP_CB_POST_ADD :
+  // Return Values :
+  //   0 on failure,
+  //   The list of the added files, with a status of the add action.
+  //   (see PclZip::listContent() for list entry format)
+  // --------------------------------------------------------------------------------
+  function create($p_filelist)
+  {
+    $v_result=1;
+
+    // ----- Reset the error handler
+    $this->privErrorReset();
+
+    // ----- Set default values
+    $v_options = array();
+    $v_options[PCLZIP_OPT_NO_COMPRESSION] = FALSE;
+
+    // ----- Look for variable options arguments
+    $v_size = func_num_args();
+
+    // ----- Look for arguments
+    if ($v_size > 1) {
+      // ----- Get the arguments
+      $v_arg_list = func_get_args();
+
+      // ----- Remove from the options list the first argument
+      array_shift($v_arg_list);
+      $v_size--;
+
+      // ----- Look for first arg
+      if ((is_integer($v_arg_list[0])) && ($v_arg_list[0] > 77000)) {
+
+        // ----- Parse the options
+        $v_result = $this->privParseOptions($v_arg_list, $v_size, $v_options,
+                                            array (PCLZIP_OPT_REMOVE_PATH => 'optional',
+                                                   PCLZIP_OPT_REMOVE_ALL_PATH => 'optional',
+                                                   PCLZIP_OPT_ADD_PATH => 'optional',
+                                                   PCLZIP_CB_PRE_ADD => 'optional',
+                                                   PCLZIP_CB_POST_ADD => 'optional',
+                                                   PCLZIP_OPT_NO_COMPRESSION => 'optional',
+                                                   PCLZIP_OPT_COMMENT => 'optional',
+                                                   PCLZIP_OPT_TEMP_FILE_THRESHOLD => 'optional',
+                                                   PCLZIP_OPT_TEMP_FILE_ON => 'optional',
+                                                   PCLZIP_OPT_TEMP_FILE_OFF => 'optional'
+                                                   //, PCLZIP_OPT_CRYPT => 'optional'
+                                             ));
+        if ($v_result != 1) {
+          return 0;
+        }
+      }
+
+      // ----- Look for 2 args
+      // Here we need to support the first historic synopsis of the
+      // method.
+      else {
+
+        // ----- Get the first argument
+        $v_options[PCLZIP_OPT_ADD_PATH] = $v_arg_list[0];
+
+        // ----- Look for the optional second argument
+        if ($v_size == 2) {
+          $v_options[PCLZIP_OPT_REMOVE_PATH] = $v_arg_list[1];
+        }
+        else if ($v_size > 2) {
+          PclZip::privErrorLog(PCLZIP_ERR_INVALID_PARAMETER,
+		                       "Invalid number / type of arguments");
+          return 0;
+        }
+      }
+    }
+    
+    // ----- Look for default option values
+    $this->privOptionDefaultThreshold($v_options);
+
+    // ----- Init
+    $v_string_list = array();
+    $v_att_list = array();
+    $v_filedescr_list = array();
+    $p_result_list = array();
+    
+    // ----- Look if the $p_filelist is really an array
+    if (is_array($p_filelist)) {
+    
+      // ----- Look if the first element is also an array
+      //       This will mean that this is a file description entry
+      if (isset($p_filelist[0]) && is_array($p_filelist[0])) {
+        $v_att_list = $p_filelist;
+      }
+      
+      // ----- The list is a list of string names
+      else {
+        $v_string_list = $p_filelist;
+      }
+    }
+
+    // ----- Look if the $p_filelist is a string
+    else if (is_string($p_filelist)) {
+      // ----- Create a list from the string
+      $v_string_list = explode(PCLZIP_SEPARATOR, $p_filelist);
+    }
+
+    // ----- Invalid variable type for $p_filelist
+    else {
+      PclZip::privErrorLog(PCLZIP_ERR_INVALID_PARAMETER, "Invalid variable type p_filelist");
+      return 0;
+    }
+    
+    // ----- Reformat the string list
+    if (sizeof($v_string_list) != 0) {
+      foreach ($v_string_list as $v_string) {
+        if ($v_string != '') {
+          $v_att_list[][PCLZIP_ATT_FILE_NAME] = $v_string;
+        }
+        else {
+        }
+      }
+    }
+    
+    // ----- For each file in the list check the attributes
+    $v_supported_attributes
+    = array ( PCLZIP_ATT_FILE_NAME => 'mandatory'
+             ,PCLZIP_ATT_FILE_NEW_SHORT_NAME => 'optional'
+             ,PCLZIP_ATT_FILE_NEW_FULL_NAME => 'optional'
+             ,PCLZIP_ATT_FILE_MTIME => 'optional'
+             ,PCLZIP_ATT_FILE_CONTENT => 'optional'
+             ,PCLZIP_ATT_FILE_COMMENT => 'optional'
+						);
+    foreach ($v_att_list as $v_entry) {
+      $v_result = $this->privFileDescrParseAtt($v_entry,
+                                               $v_filedescr_list[],
+                                               $v_options,
+                                               $v_supported_attributes);
+      if ($v_result != 1) {
+        return 0;
+      }
+    }
+
+    // ----- Expand the filelist (expand directories)
+    $v_result = $this->privFileDescrExpand($v_filedescr_list, $v_options);
+    if ($v_result != 1) {
+      return 0;
+    }
+
+    // ----- Call the create fct
+    $v_result = $this->privCreate($v_filedescr_list, $p_result_list, $v_options);
+    if ($v_result != 1) {
+      return 0;
+    }
+
+    // ----- Return
+    return $p_result_list;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function :
+  //   add($p_filelist, $p_add_dir="", $p_remove_dir="")
+  //   add($p_filelist, $p_option, $p_option_value, ...)
+  // Description :
+  //   This method supports two synopsis. The first one is historical.
+  //   This methods add the list of files in an existing archive.
+  //   If a file with the same name already exists, it is added at the end of the
+  //   archive, the first one is still present.
+  //   If the archive does not exist, it is created.
+  // Parameters :
+  //   $p_filelist : An array containing file or directory names, or
+  //                 a string containing one filename or one directory name, or
+  //                 a string containing a list of filenames and/or directory
+  //                 names separated by spaces.
+  //   $p_add_dir : A path to add before the real path of the archived file,
+  //                in order to have it memorized in the archive.
+  //   $p_remove_dir : A path to remove from the real path of the file to archive,
+  //                   in order to have a shorter path memorized in the archive.
+  //                   When $p_add_dir and $p_remove_dir are set, $p_remove_dir
+  //                   is removed first, before $p_add_dir is added.
+  // Options :
+  //   PCLZIP_OPT_ADD_PATH :
+  //   PCLZIP_OPT_REMOVE_PATH :
+  //   PCLZIP_OPT_REMOVE_ALL_PATH :
+  //   PCLZIP_OPT_COMMENT :
+  //   PCLZIP_OPT_ADD_COMMENT :
+  //   PCLZIP_OPT_PREPEND_COMMENT :
+  //   PCLZIP_CB_PRE_ADD :
+  //   PCLZIP_CB_POST_ADD :
+  // Return Values :
+  //   0 on failure,
+  //   The list of the added files, with a status of the add action.
+  //   (see PclZip::listContent() for list entry format)
+  // --------------------------------------------------------------------------------
+  function add($p_filelist)
+  {
+    $v_result=1;
+
+    // ----- Reset the error handler
+    $this->privErrorReset();
+
+    // ----- Set default values
+    $v_options = array();
+    $v_options[PCLZIP_OPT_NO_COMPRESSION] = FALSE;
+
+    // ----- Look for variable options arguments
+    $v_size = func_num_args();
+
+    // ----- Look for arguments
+    if ($v_size > 1) {
+      // ----- Get the arguments
+      $v_arg_list = func_get_args();
+
+      // ----- Remove form the options list the first argument
+      array_shift($v_arg_list);
+      $v_size--;
+
+      // ----- Look for first arg
+      if ((is_integer($v_arg_list[0])) && ($v_arg_list[0] > 77000)) {
+
+        // ----- Parse the options
+        $v_result = $this->privParseOptions($v_arg_list, $v_size, $v_options,
+                                            array (PCLZIP_OPT_REMOVE_PATH => 'optional',
+                                                   PCLZIP_OPT_REMOVE_ALL_PATH => 'optional',
+                                                   PCLZIP_OPT_ADD_PATH => 'optional',
+                                                   PCLZIP_CB_PRE_ADD => 'optional',
+                                                   PCLZIP_CB_POST_ADD => 'optional',
+                                                   PCLZIP_OPT_NO_COMPRESSION => 'optional',
+                                                   PCLZIP_OPT_COMMENT => 'optional',
+                                                   PCLZIP_OPT_ADD_COMMENT => 'optional',
+                                                   PCLZIP_OPT_PREPEND_COMMENT => 'optional',
+                                                   PCLZIP_OPT_TEMP_FILE_THRESHOLD => 'optional',
+                                                   PCLZIP_OPT_TEMP_FILE_ON => 'optional',
+                                                   PCLZIP_OPT_TEMP_FILE_OFF => 'optional'
+                                                   //, PCLZIP_OPT_CRYPT => 'optional'
+												   ));
+        if ($v_result != 1) {
+          return 0;
+        }
+      }
+
+      // ----- Look for 2 args
+      // Here we need to support the first historic synopsis of the
+      // method.
+      else {
+
+        // ----- Get the first argument
+        $v_options[PCLZIP_OPT_ADD_PATH] = $v_add_path = $v_arg_list[0];
+
+        // ----- Look for the optional second argument
+        if ($v_size == 2) {
+          $v_options[PCLZIP_OPT_REMOVE_PATH] = $v_arg_list[1];
+        }
+        else if ($v_size > 2) {
+          // ----- Error log
+          PclZip::privErrorLog(PCLZIP_ERR_INVALID_PARAMETER, "Invalid number / type of arguments");
+
+          // ----- Return
+          return 0;
+        }
+      }
+    }
+
+    // ----- Look for default option values
+    $this->privOptionDefaultThreshold($v_options);
+
+    // ----- Init
+    $v_string_list = array();
+    $v_att_list = array();
+    $v_filedescr_list = array();
+    $p_result_list = array();
+    
+    // ----- Look if the $p_filelist is really an array
+    if (is_array($p_filelist)) {
+    
+      // ----- Look if the first element is also an array
+      //       This will mean that this is a file description entry
+      if (isset($p_filelist[0]) && is_array($p_filelist[0])) {
+        $v_att_list = $p_filelist;
+      }
+      
+      // ----- The list is a list of string names
+      else {
+        $v_string_list = $p_filelist;
+      }
+    }
+
+    // ----- Look if the $p_filelist is a string
+    else if (is_string($p_filelist)) {
+      // ----- Create a list from the string
+      $v_string_list = explode(PCLZIP_SEPARATOR, $p_filelist);
+    }
+
+    // ----- Invalid variable type for $p_filelist
+    else {
+      PclZip::privErrorLog(PCLZIP_ERR_INVALID_PARAMETER, "Invalid variable type '".gettype($p_filelist)."' for p_filelist");
+      return 0;
+    }
+    
+    // ----- Reformat the string list
+    if (sizeof($v_string_list) != 0) {
+      foreach ($v_string_list as $v_string) {
+        $v_att_list[][PCLZIP_ATT_FILE_NAME] = $v_string;
+      }
+    }
+    
+    // ----- For each file in the list check the attributes
+    $v_supported_attributes
+    = array ( PCLZIP_ATT_FILE_NAME => 'mandatory'
+             ,PCLZIP_ATT_FILE_NEW_SHORT_NAME => 'optional'
+             ,PCLZIP_ATT_FILE_NEW_FULL_NAME => 'optional'
+             ,PCLZIP_ATT_FILE_MTIME => 'optional'
+             ,PCLZIP_ATT_FILE_CONTENT => 'optional'
+             ,PCLZIP_ATT_FILE_COMMENT => 'optional'
+						);
+    foreach ($v_att_list as $v_entry) {
+      $v_result = $this->privFileDescrParseAtt($v_entry,
+                                               $v_filedescr_list[],
+                                               $v_options,
+                                               $v_supported_attributes);
+      if ($v_result != 1) {
+        return 0;
+      }
+    }
+
+    // ----- Expand the filelist (expand directories)
+    $v_result = $this->privFileDescrExpand($v_filedescr_list, $v_options);
+    if ($v_result != 1) {
+      return 0;
+    }
+
+    // ----- Call the create fct
+    $v_result = $this->privAdd($v_filedescr_list, $p_result_list, $v_options);
+    if ($v_result != 1) {
+      return 0;
+    }
+
+    // ----- Return
+    return $p_result_list;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : listContent()
+  // Description :
+  //   This public method, gives the list of the files and directories, with their
+  //   properties.
+  //   The properties of each entries in the list are (used also in other functions) :
+  //     filename : Name of the file. For a create or add action it is the filename
+  //                given by the user. For an extract function it is the filename
+  //                of the extracted file.
+  //     stored_filename : Name of the file / directory stored in the archive.
+  //     size : Size of the stored file.
+  //     compressed_size : Size of the file's data compressed in the archive
+  //                       (without the headers overhead)
+  //     mtime : Last known modification date of the file (UNIX timestamp)
+  //     comment : Comment associated with the file
+  //     folder : true | false
+  //     index : index of the file in the archive
+  //     status : status of the action (depending of the action) :
+  //              Values are :
+  //                ok : OK !
+  //                filtered : the file / dir is not extracted (filtered by user)
+  //                already_a_directory : the file can not be extracted because a
+  //                                      directory with the same name already exists
+  //                write_protected : the file can not be extracted because a file
+  //                                  with the same name already exists and is
+  //                                  write protected
+  //                newer_exist : the file was not extracted because a newer file exists
+  //                path_creation_fail : the file is not extracted because the folder
+  //                                     does not exist and can not be created
+  //                write_error : the file was not extracted because there was a
+  //                              error while writing the file
+  //                read_error : the file was not extracted because there was a error
+  //                             while reading the file
+  //                invalid_header : the file was not extracted because of an archive
+  //                                 format error (bad file header)
+  //   Note that each time a method can continue operating when there
+  //   is an action error on a file, the error is only logged in the file status.
+  // Return Values :
+  //   0 on an unrecoverable failure,
+  //   The list of the files in the archive.
+  // --------------------------------------------------------------------------------
+  function listContent()
+  {
+    $v_result=1;
+
+    // ----- Reset the error handler
+    $this->privErrorReset();
+
+    // ----- Check archive
+    if (!$this->privCheckFormat()) {
+      return(0);
+    }
+
+    // ----- Call the extracting fct
+    $p_list = array();
+    if (($v_result = $this->privList($p_list)) != 1)
+    {
+      unset($p_list);
+      return(0);
+    }
+
+    // ----- Return
+    return $p_list;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function :
+  //   extract($p_path="./", $p_remove_path="")
+  //   extract([$p_option, $p_option_value, ...])
+  // Description :
+  //   This method supports two synopsis. The first one is historical.
+  //   This method extract all the files / directories from the archive to the
+  //   folder indicated in $p_path.
+  //   If you want to ignore the 'root' part of path of the memorized files
+  //   you can indicate this in the optional $p_remove_path parameter.
+  //   By default, if a newer file with the same name already exists, the
+  //   file is not extracted.
+  //
+  //   If both PCLZIP_OPT_PATH and PCLZIP_OPT_ADD_PATH aoptions
+  //   are used, the path indicated in PCLZIP_OPT_ADD_PATH is append
+  //   at the end of the path value of PCLZIP_OPT_PATH.
+  // Parameters :
+  //   $p_path : Path where the files and directories are to be extracted
+  //   $p_remove_path : First part ('root' part) of the memorized path
+  //                    (if any similar) to remove while extracting.
+  // Options :
+  //   PCLZIP_OPT_PATH :
+  //   PCLZIP_OPT_ADD_PATH :
+  //   PCLZIP_OPT_REMOVE_PATH :
+  //   PCLZIP_OPT_REMOVE_ALL_PATH :
+  //   PCLZIP_CB_PRE_EXTRACT :
+  //   PCLZIP_CB_POST_EXTRACT :
+  // Return Values :
+  //   0 or a negative value on failure,
+  //   The list of the extracted files, with a status of the action.
+  //   (see PclZip::listContent() for list entry format)
+  // --------------------------------------------------------------------------------
+  function extract()
+  {
+    $v_result=1;
+
+    // ----- Reset the error handler
+    $this->privErrorReset();
+
+    // ----- Check archive
+    if (!$this->privCheckFormat()) {
+      return(0);
+    }
+
+    // ----- Set default values
+    $v_options = array();
+//    $v_path = "./";
+    $v_path = '';
+    $v_remove_path = "";
+    $v_remove_all_path = false;
+
+    // ----- Look for variable options arguments
+    $v_size = func_num_args();
+
+    // ----- Default values for option
+    $v_options[PCLZIP_OPT_EXTRACT_AS_STRING] = FALSE;
+
+    // ----- Look for arguments
+    if ($v_size > 0) {
+      // ----- Get the arguments
+      $v_arg_list = func_get_args();
+
+      // ----- Look for first arg
+      if ((is_integer($v_arg_list[0])) && ($v_arg_list[0] > 77000)) {
+
+        // ----- Parse the options
+        $v_result = $this->privParseOptions($v_arg_list, $v_size, $v_options,
+                                            array (PCLZIP_OPT_PATH => 'optional',
+                                                   PCLZIP_OPT_REMOVE_PATH => 'optional',
+                                                   PCLZIP_OPT_REMOVE_ALL_PATH => 'optional',
+                                                   PCLZIP_OPT_ADD_PATH => 'optional',
+                                                   PCLZIP_CB_PRE_EXTRACT => 'optional',
+                                                   PCLZIP_CB_POST_EXTRACT => 'optional',
+                                                   PCLZIP_OPT_SET_CHMOD => 'optional',
+                                                   PCLZIP_OPT_BY_NAME => 'optional',
+                                                   PCLZIP_OPT_BY_EREG => 'optional',
+                                                   PCLZIP_OPT_BY_PREG => 'optional',
+                                                   PCLZIP_OPT_BY_INDEX => 'optional',
+                                                   PCLZIP_OPT_EXTRACT_AS_STRING => 'optional',
+                                                   PCLZIP_OPT_EXTRACT_IN_OUTPUT => 'optional',
+                                                   PCLZIP_OPT_REPLACE_NEWER => 'optional'
+                                                   ,PCLZIP_OPT_STOP_ON_ERROR => 'optional'
+                                                   ,PCLZIP_OPT_EXTRACT_DIR_RESTRICTION => 'optional',
+                                                   PCLZIP_OPT_TEMP_FILE_THRESHOLD => 'optional',
+                                                   PCLZIP_OPT_TEMP_FILE_ON => 'optional',
+                                                   PCLZIP_OPT_TEMP_FILE_OFF => 'optional'
+												    ));
+        if ($v_result != 1) {
+          return 0;
+        }
+
+        // ----- Set the arguments
+        if (isset($v_options[PCLZIP_OPT_PATH])) {
+          $v_path = $v_options[PCLZIP_OPT_PATH];
+        }
+        if (isset($v_options[PCLZIP_OPT_REMOVE_PATH])) {
+          $v_remove_path = $v_options[PCLZIP_OPT_REMOVE_PATH];
+        }
+        if (isset($v_options[PCLZIP_OPT_REMOVE_ALL_PATH])) {
+          $v_remove_all_path = $v_options[PCLZIP_OPT_REMOVE_ALL_PATH];
+        }
+        if (isset($v_options[PCLZIP_OPT_ADD_PATH])) {
+          // ----- Check for '/' in last path char
+          if ((strlen($v_path) > 0) && (substr($v_path, -1) != '/')) {
+            $v_path .= '/';
+          }
+          $v_path .= $v_options[PCLZIP_OPT_ADD_PATH];
+        }
+      }
+
+      // ----- Look for 2 args
+      // Here we need to support the first historic synopsis of the
+      // method.
+      else {
+
+        // ----- Get the first argument
+        $v_path = $v_arg_list[0];
+
+        // ----- Look for the optional second argument
+        if ($v_size == 2) {
+          $v_remove_path = $v_arg_list[1];
+        }
+        else if ($v_size > 2) {
+          // ----- Error log
+          PclZip::privErrorLog(PCLZIP_ERR_INVALID_PARAMETER, "Invalid number / type of arguments");
+
+          // ----- Return
+          return 0;
+        }
+      }
+    }
+
+    // ----- Look for default option values
+    $this->privOptionDefaultThreshold($v_options);
+
+    // ----- Trace
+
+    // ----- Call the extracting fct
+    $p_list = array();
+    $v_result = $this->privExtractByRule($p_list, $v_path, $v_remove_path,
+	                                     $v_remove_all_path, $v_options);
+    if ($v_result < 1) {
+      unset($p_list);
+      return(0);
+    }
+
+    // ----- Return
+    return $p_list;
+  }
+  // --------------------------------------------------------------------------------
+
+
+  // --------------------------------------------------------------------------------
+  // Function :
+  //   extractByIndex($p_index, $p_path="./", $p_remove_path="")
+  //   extractByIndex($p_index, [$p_option, $p_option_value, ...])
+  // Description :
+  //   This method supports two synopsis. The first one is historical.
+  //   This method is doing a partial extract of the archive.
+  //   The extracted files or folders are identified by their index in the
+  //   archive (from 0 to n).
+  //   Note that if the index identify a folder, only the folder entry is
+  //   extracted, not all the files included in the archive.
+  // Parameters :
+  //   $p_index : A single index (integer) or a string of indexes of files to
+  //              extract. The form of the string is "0,4-6,8-12" with only numbers
+  //              and '-' for range or ',' to separate ranges. No spaces or ';'
+  //              are allowed.
+  //   $p_path : Path where the files and directories are to be extracted
+  //   $p_remove_path : First part ('root' part) of the memorized path
+  //                    (if any similar) to remove while extracting.
+  // Options :
+  //   PCLZIP_OPT_PATH :
+  //   PCLZIP_OPT_ADD_PATH :
+  //   PCLZIP_OPT_REMOVE_PATH :
+  //   PCLZIP_OPT_REMOVE_ALL_PATH :
+  //   PCLZIP_OPT_EXTRACT_AS_STRING : The files are extracted as strings and
+  //     not as files.
+  //     The resulting content is in a new field 'content' in the file
+  //     structure.
+  //     This option must be used alone (any other options are ignored).
+  //   PCLZIP_CB_PRE_EXTRACT :
+  //   PCLZIP_CB_POST_EXTRACT :
+  // Return Values :
+  //   0 on failure,
+  //   The list of the extracted files, with a status of the action.
+  //   (see PclZip::listContent() for list entry format)
+  // --------------------------------------------------------------------------------
+  //function extractByIndex($p_index, options...)
+  function extractByIndex($p_index)
+  {
+    $v_result=1;
+
+    // ----- Reset the error handler
+    $this->privErrorReset();
+
+    // ----- Check archive
+    if (!$this->privCheckFormat()) {
+      return(0);
+    }
+
+    // ----- Set default values
+    $v_options = array();
+//    $v_path = "./";
+    $v_path = '';
+    $v_remove_path = "";
+    $v_remove_all_path = false;
+
+    // ----- Look for variable options arguments
+    $v_size = func_num_args();
+
+    // ----- Default values for option
+    $v_options[PCLZIP_OPT_EXTRACT_AS_STRING] = FALSE;
+
+    // ----- Look for arguments
+    if ($v_size > 1) {
+      // ----- Get the arguments
+      $v_arg_list = func_get_args();
+
+      // ----- Remove form the options list the first argument
+      array_shift($v_arg_list);
+      $v_size--;
+
+      // ----- Look for first arg
+      if ((is_integer($v_arg_list[0])) && ($v_arg_list[0] > 77000)) {
+
+        // ----- Parse the options
+        $v_result = $this->privParseOptions($v_arg_list, $v_size, $v_options,
+                                            array (PCLZIP_OPT_PATH => 'optional',
+                                                   PCLZIP_OPT_REMOVE_PATH => 'optional',
+                                                   PCLZIP_OPT_REMOVE_ALL_PATH => 'optional',
+                                                   PCLZIP_OPT_EXTRACT_AS_STRING => 'optional',
+                                                   PCLZIP_OPT_ADD_PATH => 'optional',
+                                                   PCLZIP_CB_PRE_EXTRACT => 'optional',
+                                                   PCLZIP_CB_POST_EXTRACT => 'optional',
+                                                   PCLZIP_OPT_SET_CHMOD => 'optional',
+                                                   PCLZIP_OPT_REPLACE_NEWER => 'optional'
+                                                   ,PCLZIP_OPT_STOP_ON_ERROR => 'optional'
+                                                   ,PCLZIP_OPT_EXTRACT_DIR_RESTRICTION => 'optional',
+                                                   PCLZIP_OPT_TEMP_FILE_THRESHOLD => 'optional',
+                                                   PCLZIP_OPT_TEMP_FILE_ON => 'optional',
+                                                   PCLZIP_OPT_TEMP_FILE_OFF => 'optional'
+												   ));
+        if ($v_result != 1) {
+          return 0;
+        }
+
+        // ----- Set the arguments
+        if (isset($v_options[PCLZIP_OPT_PATH])) {
+          $v_path = $v_options[PCLZIP_OPT_PATH];
+        }
+        if (isset($v_options[PCLZIP_OPT_REMOVE_PATH])) {
+          $v_remove_path = $v_options[PCLZIP_OPT_REMOVE_PATH];
+        }
+        if (isset($v_options[PCLZIP_OPT_REMOVE_ALL_PATH])) {
+          $v_remove_all_path = $v_options[PCLZIP_OPT_REMOVE_ALL_PATH];
+        }
+        if (isset($v_options[PCLZIP_OPT_ADD_PATH])) {
+          // ----- Check for '/' in last path char
+          if ((strlen($v_path) > 0) && (substr($v_path, -1) != '/')) {
+            $v_path .= '/';
+          }
+          $v_path .= $v_options[PCLZIP_OPT_ADD_PATH];
+        }
+        if (!isset($v_options[PCLZIP_OPT_EXTRACT_AS_STRING])) {
+          $v_options[PCLZIP_OPT_EXTRACT_AS_STRING] = FALSE;
+        }
+        else {
+        }
+      }
+
+      // ----- Look for 2 args
+      // Here we need to support the first historic synopsis of the
+      // method.
+      else {
+
+        // ----- Get the first argument
+        $v_path = $v_arg_list[0];
+
+        // ----- Look for the optional second argument
+        if ($v_size == 2) {
+          $v_remove_path = $v_arg_list[1];
+        }
+        else if ($v_size > 2) {
+          // ----- Error log
+          PclZip::privErrorLog(PCLZIP_ERR_INVALID_PARAMETER, "Invalid number / type of arguments");
+
+          // ----- Return
+          return 0;
+        }
+      }
+    }
+
+    // ----- Trace
+
+    // ----- Trick
+    // Here I want to reuse extractByRule(), so I need to parse the $p_index
+    // with privParseOptions()
+    $v_arg_trick = array (PCLZIP_OPT_BY_INDEX, $p_index);
+    $v_options_trick = array();
+    $v_result = $this->privParseOptions($v_arg_trick, sizeof($v_arg_trick), $v_options_trick,
+                                        array (PCLZIP_OPT_BY_INDEX => 'optional' ));
+    if ($v_result != 1) {
+        return 0;
+    }
+    $v_options[PCLZIP_OPT_BY_INDEX] = $v_options_trick[PCLZIP_OPT_BY_INDEX];
+
+    // ----- Look for default option values
+    $this->privOptionDefaultThreshold($v_options);
+
+    // ----- Call the extracting fct
+    if (($v_result = $this->privExtractByRule($p_list, $v_path, $v_remove_path, $v_remove_all_path, $v_options)) < 1) {
+        return(0);
+    }
+
+    // ----- Return
+    return $p_list;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function :
+  //   delete([$p_option, $p_option_value, ...])
+  // Description :
+  //   This method removes files from the archive.
+  //   If no parameters are given, then all the archive is emptied.
+  // Parameters :
+  //   None or optional arguments.
+  // Options :
+  //   PCLZIP_OPT_BY_INDEX :
+  //   PCLZIP_OPT_BY_NAME :
+  //   PCLZIP_OPT_BY_EREG : 
+  //   PCLZIP_OPT_BY_PREG :
+  // Return Values :
+  //   0 on failure,
+  //   The list of the files which are still present in the archive.
+  //   (see PclZip::listContent() for list entry format)
+  // --------------------------------------------------------------------------------
+  function delete()
+  {
+    $v_result=1;
+
+    // ----- Reset the error handler
+    $this->privErrorReset();
+
+    // ----- Check archive
+    if (!$this->privCheckFormat()) {
+      return(0);
+    }
+
+    // ----- Set default values
+    $v_options = array();
+
+    // ----- Look for variable options arguments
+    $v_size = func_num_args();
+
+    // ----- Look for arguments
+    if ($v_size > 0) {
+      // ----- Get the arguments
+      $v_arg_list = func_get_args();
+
+      // ----- Parse the options
+      $v_result = $this->privParseOptions($v_arg_list, $v_size, $v_options,
+                                        array (PCLZIP_OPT_BY_NAME => 'optional',
+                                               PCLZIP_OPT_BY_EREG => 'optional',
+                                               PCLZIP_OPT_BY_PREG => 'optional',
+                                               PCLZIP_OPT_BY_INDEX => 'optional' ));
+      if ($v_result != 1) {
+          return 0;
+      }
+    }
+
+    // ----- Magic quotes trick
+    $this->privDisableMagicQuotes();
+
+    // ----- Call the delete fct
+    $v_list = array();
+    if (($v_result = $this->privDeleteByRule($v_list, $v_options)) != 1) {
+      $this->privSwapBackMagicQuotes();
+      unset($v_list);
+      return(0);
+    }
+
+    // ----- Magic quotes trick
+    $this->privSwapBackMagicQuotes();
+
+    // ----- Return
+    return $v_list;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : deleteByIndex()
+  // Description :
+  //   ***** Deprecated *****
+  //   delete(PCLZIP_OPT_BY_INDEX, $p_index) should be prefered.
+  // --------------------------------------------------------------------------------
+  function deleteByIndex($p_index)
+  {
+    
+    $p_list = $this->delete(PCLZIP_OPT_BY_INDEX, $p_index);
+
+    // ----- Return
+    return $p_list;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : properties()
+  // Description :
+  //   This method gives the properties of the archive.
+  //   The properties are :
+  //     nb : Number of files in the archive
+  //     comment : Comment associated with the archive file
+  //     status : not_exist, ok
+  // Parameters :
+  //   None
+  // Return Values :
+  //   0 on failure,
+  //   An array with the archive properties.
+  // --------------------------------------------------------------------------------
+  function properties()
+  {
+
+    // ----- Reset the error handler
+    $this->privErrorReset();
+
+    // ----- Magic quotes trick
+    $this->privDisableMagicQuotes();
+
+    // ----- Check archive
+    if (!$this->privCheckFormat()) {
+      $this->privSwapBackMagicQuotes();
+      return(0);
+    }
+
+    // ----- Default properties
+    $v_prop = array();
+    $v_prop['comment'] = '';
+    $v_prop['nb'] = 0;
+    $v_prop['status'] = 'not_exist';
+
+    // ----- Look if file exists
+    if (@is_file($this->zipname))
+    {
+      // ----- Open the zip file
+      if (($this->zip_fd = @fopen($this->zipname, 'rb')) == 0)
+      {
+        $this->privSwapBackMagicQuotes();
+        
+        // ----- Error log
+        PclZip::privErrorLog(PCLZIP_ERR_READ_OPEN_FAIL, 'Unable to open archive \''.$this->zipname.'\' in binary read mode');
+
+        // ----- Return
+        return 0;
+      }
+
+      // ----- Read the central directory informations
+      $v_central_dir = array();
+      if (($v_result = $this->privReadEndCentralDir($v_central_dir)) != 1)
+      {
+        $this->privSwapBackMagicQuotes();
+        return 0;
+      }
+
+      // ----- Close the zip file
+      $this->privCloseFd();
+
+      // ----- Set the user attributes
+      $v_prop['comment'] = $v_central_dir['comment'];
+      $v_prop['nb'] = $v_central_dir['entries'];
+      $v_prop['status'] = 'ok';
+    }
+
+    // ----- Magic quotes trick
+    $this->privSwapBackMagicQuotes();
+
+    // ----- Return
+    return $v_prop;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : duplicate()
+  // Description :
+  //   This method creates an archive by copying the content of an other one. If
+  //   the archive already exist, it is replaced by the new one without any warning.
+  // Parameters :
+  //   $p_archive : The filename of a valid archive, or
+  //                a valid PclZip object.
+  // Return Values :
+  //   1 on success.
+  //   0 or a negative value on error (error code).
+  // --------------------------------------------------------------------------------
+  function duplicate($p_archive)
+  {
+    $v_result = 1;
+
+    // ----- Reset the error handler
+    $this->privErrorReset();
+
+    // ----- Look if the $p_archive is a PclZip object
+    if ((is_object($p_archive)) && (get_class($p_archive) == 'pclzip'))
+    {
+
+      // ----- Duplicate the archive
+      $v_result = $this->privDuplicate($p_archive->zipname);
+    }
+
+    // ----- Look if the $p_archive is a string (so a filename)
+    else if (is_string($p_archive))
+    {
+
+      // ----- Check that $p_archive is a valid zip file
+      // TBC : Should also check the archive format
+      if (!is_file($p_archive)) {
+        // ----- Error log
+        PclZip::privErrorLog(PCLZIP_ERR_MISSING_FILE, "No file with filename '".$p_archive."'");
+        $v_result = PCLZIP_ERR_MISSING_FILE;
+      }
+      else {
+        // ----- Duplicate the archive
+        $v_result = $this->privDuplicate($p_archive);
+      }
+    }
+
+    // ----- Invalid variable
+    else
+    {
+      // ----- Error log
+      PclZip::privErrorLog(PCLZIP_ERR_INVALID_PARAMETER, "Invalid variable type p_archive_to_add");
+      $v_result = PCLZIP_ERR_INVALID_PARAMETER;
+    }
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : merge()
+  // Description :
+  //   This method merge the $p_archive_to_add archive at the end of the current
+  //   one ($this).
+  //   If the archive ($this) does not exist, the merge becomes a duplicate.
+  //   If the $p_archive_to_add archive does not exist, the merge is a success.
+  // Parameters :
+  //   $p_archive_to_add : It can be directly the filename of a valid zip archive,
+  //                       or a PclZip object archive.
+  // Return Values :
+  //   1 on success,
+  //   0 or negative values on error (see below).
+  // --------------------------------------------------------------------------------
+  function merge($p_archive_to_add)
+  {
+    $v_result = 1;
+
+    // ----- Reset the error handler
+    $this->privErrorReset();
+
+    // ----- Check archive
+    if (!$this->privCheckFormat()) {
+      return(0);
+    }
+
+    // ----- Look if the $p_archive_to_add is a PclZip object
+    if ((is_object($p_archive_to_add)) && (get_class($p_archive_to_add) == 'pclzip'))
+    {
+
+      // ----- Merge the archive
+      $v_result = $this->privMerge($p_archive_to_add);
+    }
+
+    // ----- Look if the $p_archive_to_add is a string (so a filename)
+    else if (is_string($p_archive_to_add))
+    {
+
+      // ----- Create a temporary archive
+      $v_object_archive = new PclZip($p_archive_to_add);
+
+      // ----- Merge the archive
+      $v_result = $this->privMerge($v_object_archive);
+    }
+
+    // ----- Invalid variable
+    else
+    {
+      // ----- Error log
+      PclZip::privErrorLog(PCLZIP_ERR_INVALID_PARAMETER, "Invalid variable type p_archive_to_add");
+      $v_result = PCLZIP_ERR_INVALID_PARAMETER;
+    }
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+
+
+  // --------------------------------------------------------------------------------
+  // Function : errorCode()
+  // Description :
+  // Parameters :
+  // --------------------------------------------------------------------------------
+  function errorCode()
+  {
+    if (PCLZIP_ERROR_EXTERNAL == 1) {
+      return(PclErrorCode());
+    }
+    else {
+      return($this->error_code);
+    }
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : errorName()
+  // Description :
+  // Parameters :
+  // --------------------------------------------------------------------------------
+  function errorName($p_with_code=false)
+  {
+    $v_name = array ( PCLZIP_ERR_NO_ERROR => 'PCLZIP_ERR_NO_ERROR',
+                      PCLZIP_ERR_WRITE_OPEN_FAIL => 'PCLZIP_ERR_WRITE_OPEN_FAIL',
+                      PCLZIP_ERR_READ_OPEN_FAIL => 'PCLZIP_ERR_READ_OPEN_FAIL',
+                      PCLZIP_ERR_INVALID_PARAMETER => 'PCLZIP_ERR_INVALID_PARAMETER',
+                      PCLZIP_ERR_MISSING_FILE => 'PCLZIP_ERR_MISSING_FILE',
+                      PCLZIP_ERR_FILENAME_TOO_LONG => 'PCLZIP_ERR_FILENAME_TOO_LONG',
+                      PCLZIP_ERR_INVALID_ZIP => 'PCLZIP_ERR_INVALID_ZIP',
+                      PCLZIP_ERR_BAD_EXTRACTED_FILE => 'PCLZIP_ERR_BAD_EXTRACTED_FILE',
+                      PCLZIP_ERR_DIR_CREATE_FAIL => 'PCLZIP_ERR_DIR_CREATE_FAIL',
+                      PCLZIP_ERR_BAD_EXTENSION => 'PCLZIP_ERR_BAD_EXTENSION',
+                      PCLZIP_ERR_BAD_FORMAT => 'PCLZIP_ERR_BAD_FORMAT',
+                      PCLZIP_ERR_DELETE_FILE_FAIL => 'PCLZIP_ERR_DELETE_FILE_FAIL',
+                      PCLZIP_ERR_RENAME_FILE_FAIL => 'PCLZIP_ERR_RENAME_FILE_FAIL',
+                      PCLZIP_ERR_BAD_CHECKSUM => 'PCLZIP_ERR_BAD_CHECKSUM',
+                      PCLZIP_ERR_INVALID_ARCHIVE_ZIP => 'PCLZIP_ERR_INVALID_ARCHIVE_ZIP',
+                      PCLZIP_ERR_MISSING_OPTION_VALUE => 'PCLZIP_ERR_MISSING_OPTION_VALUE',
+                      PCLZIP_ERR_INVALID_OPTION_VALUE => 'PCLZIP_ERR_INVALID_OPTION_VALUE',
+                      PCLZIP_ERR_UNSUPPORTED_COMPRESSION => 'PCLZIP_ERR_UNSUPPORTED_COMPRESSION',
+                      PCLZIP_ERR_UNSUPPORTED_ENCRYPTION => 'PCLZIP_ERR_UNSUPPORTED_ENCRYPTION'
+                      ,PCLZIP_ERR_INVALID_ATTRIBUTE_VALUE => 'PCLZIP_ERR_INVALID_ATTRIBUTE_VALUE'
+                      ,PCLZIP_ERR_DIRECTORY_RESTRICTION => 'PCLZIP_ERR_DIRECTORY_RESTRICTION'
+                    );
+
+    if (isset($v_name[$this->error_code])) {
+      $v_value = $v_name[$this->error_code];
+    }
+    else {
+      $v_value = 'NoName';
+    }
+
+    if ($p_with_code) {
+      return($v_value.' ('.$this->error_code.')');
+    }
+    else {
+      return($v_value);
+    }
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : errorInfo()
+  // Description :
+  // Parameters :
+  // --------------------------------------------------------------------------------
+  function errorInfo($p_full=false)
+  {
+    if (PCLZIP_ERROR_EXTERNAL == 1) {
+      return(PclErrorString());
+    }
+    else {
+      if ($p_full) {
+        return($this->errorName(true)." : ".$this->error_string);
+      }
+      else {
+        return($this->error_string." [code ".$this->error_code."]");
+      }
+    }
+  }
+  // --------------------------------------------------------------------------------
+
+
+// --------------------------------------------------------------------------------
+// ***** UNDER THIS LINE ARE DEFINED PRIVATE INTERNAL FUNCTIONS *****
+// *****                                                        *****
+// *****       THESES FUNCTIONS MUST NOT BE USED DIRECTLY       *****
+// --------------------------------------------------------------------------------
+
+
+
+  // --------------------------------------------------------------------------------
+  // Function : privCheckFormat()
+  // Description :
+  //   This method check that the archive exists and is a valid zip archive.
+  //   Several level of check exists. (futur)
+  // Parameters :
+  //   $p_level : Level of check. Default 0.
+  //              0 : Check the first bytes (magic codes) (default value))
+  //              1 : 0 + Check the central directory (futur)
+  //              2 : 1 + Check each file header (futur)
+  // Return Values :
+  //   true on success,
+  //   false on error, the error code is set.
+  // --------------------------------------------------------------------------------
+  function privCheckFormat($p_level=0)
+  {
+    $v_result = true;
+
+	// ----- Reset the file system cache
+    clearstatcache();
+
+    // ----- Reset the error handler
+    $this->privErrorReset();
+
+    // ----- Look if the file exits
+    if (!is_file($this->zipname)) {
+      // ----- Error log
+      PclZip::privErrorLog(PCLZIP_ERR_MISSING_FILE, "Missing archive file '".$this->zipname."'");
+      return(false);
+    }
+
+    // ----- Check that the file is readeable
+    if (!is_readable($this->zipname)) {
+      // ----- Error log
+      PclZip::privErrorLog(PCLZIP_ERR_READ_OPEN_FAIL, "Unable to read archive '".$this->zipname."'");
+      return(false);
+    }
+
+    // ----- Check the magic code
+    // TBC
+
+    // ----- Check the central header
+    // TBC
+
+    // ----- Check each file header
+    // TBC
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privParseOptions()
+  // Description :
+  //   This internal methods reads the variable list of arguments ($p_options_list,
+  //   $p_size) and generate an array with the options and values ($v_result_list).
+  //   $v_requested_options contains the options that can be present and those that
+  //   must be present.
+  //   $v_requested_options is an array, with the option value as key, and 'optional',
+  //   or 'mandatory' as value.
+  // Parameters :
+  //   See above.
+  // Return Values :
+  //   1 on success.
+  //   0 on failure.
+  // --------------------------------------------------------------------------------
+  function privParseOptions(&$p_options_list, $p_size, &$v_result_list, $v_requested_options=false)
+  {
+    $v_result=1;
+    
+    // ----- Read the options
+    $i=0;
+    while ($i<$p_size) {
+
+      // ----- Check if the option is supported
+      if (!isset($v_requested_options[$p_options_list[$i]])) {
+        // ----- Error log
+        PclZip::privErrorLog(PCLZIP_ERR_INVALID_PARAMETER, "Invalid optional parameter '".$p_options_list[$i]."' for this method");
+
+        // ----- Return
+        return PclZip::errorCode();
+      }
+
+      // ----- Look for next option
+      switch ($p_options_list[$i]) {
+        // ----- Look for options that request a path value
+        case PCLZIP_OPT_PATH :
+        case PCLZIP_OPT_REMOVE_PATH :
+        case PCLZIP_OPT_ADD_PATH :
+          // ----- Check the number of parameters
+          if (($i+1) >= $p_size) {
+            // ----- Error log
+            PclZip::privErrorLog(PCLZIP_ERR_MISSING_OPTION_VALUE, "Missing parameter value for option '".PclZipUtilOptionText($p_options_list[$i])."'");
+
+            // ----- Return
+            return PclZip::errorCode();
+          }
+
+          // ----- Get the value
+          $v_result_list[$p_options_list[$i]] = PclZipUtilTranslateWinPath($p_options_list[$i+1], FALSE);
+          $i++;
+        break;
+
+        case PCLZIP_OPT_TEMP_FILE_THRESHOLD :
+          // ----- Check the number of parameters
+          if (($i+1) >= $p_size) {
+            PclZip::privErrorLog(PCLZIP_ERR_MISSING_OPTION_VALUE, "Missing parameter value for option '".PclZipUtilOptionText($p_options_list[$i])."'");
+            return PclZip::errorCode();
+          }
+          
+          // ----- Check for incompatible options
+          if (isset($v_result_list[PCLZIP_OPT_TEMP_FILE_OFF])) {
+            PclZip::privErrorLog(PCLZIP_ERR_INVALID_PARAMETER, "Option '".PclZipUtilOptionText($p_options_list[$i])."' can not be used with option 'PCLZIP_OPT_TEMP_FILE_OFF'");
+            return PclZip::errorCode();
+          }
+          
+          // ----- Check the value
+          $v_value = $p_options_list[$i+1];
+          if ((!is_integer($v_value)) || ($v_value<0)) {
+            PclZip::privErrorLog(PCLZIP_ERR_INVALID_OPTION_VALUE, "Integer expected for option '".PclZipUtilOptionText($p_options_list[$i])."'");
+            return PclZip::errorCode();
+          }
+
+          // ----- Get the value (and convert it in bytes)
+          $v_result_list[$p_options_list[$i]] = $v_value*1048576;
+          $i++;
+        break;
+
+        case PCLZIP_OPT_TEMP_FILE_ON :
+          // ----- Check for incompatible options
+          if (isset($v_result_list[PCLZIP_OPT_TEMP_FILE_OFF])) {
+            PclZip::privErrorLog(PCLZIP_ERR_INVALID_PARAMETER, "Option '".PclZipUtilOptionText($p_options_list[$i])."' can not be used with option 'PCLZIP_OPT_TEMP_FILE_OFF'");
+            return PclZip::errorCode();
+          }
+          
+          $v_result_list[$p_options_list[$i]] = true;
+        break;
+
+        case PCLZIP_OPT_TEMP_FILE_OFF :
+          // ----- Check for incompatible options
+          if (isset($v_result_list[PCLZIP_OPT_TEMP_FILE_ON])) {
+            PclZip::privErrorLog(PCLZIP_ERR_INVALID_PARAMETER, "Option '".PclZipUtilOptionText($p_options_list[$i])."' can not be used with option 'PCLZIP_OPT_TEMP_FILE_ON'");
+            return PclZip::errorCode();
+          }
+          // ----- Check for incompatible options
+          if (isset($v_result_list[PCLZIP_OPT_TEMP_FILE_THRESHOLD])) {
+            PclZip::privErrorLog(PCLZIP_ERR_INVALID_PARAMETER, "Option '".PclZipUtilOptionText($p_options_list[$i])."' can not be used with option 'PCLZIP_OPT_TEMP_FILE_THRESHOLD'");
+            return PclZip::errorCode();
+          }
+          
+          $v_result_list[$p_options_list[$i]] = true;
+        break;
+
+        case PCLZIP_OPT_EXTRACT_DIR_RESTRICTION :
+          // ----- Check the number of parameters
+          if (($i+1) >= $p_size) {
+            // ----- Error log
+            PclZip::privErrorLog(PCLZIP_ERR_MISSING_OPTION_VALUE, "Missing parameter value for option '".PclZipUtilOptionText($p_options_list[$i])."'");
+
+            // ----- Return
+            return PclZip::errorCode();
+          }
+
+          // ----- Get the value
+          if (   is_string($p_options_list[$i+1])
+              && ($p_options_list[$i+1] != '')) {
+            $v_result_list[$p_options_list[$i]] = PclZipUtilTranslateWinPath($p_options_list[$i+1], FALSE);
+            $i++;
+          }
+          else {
+          }
+        break;
+
+        // ----- Look for options that request an array of string for value
+        case PCLZIP_OPT_BY_NAME :
+          // ----- Check the number of parameters
+          if (($i+1) >= $p_size) {
+            // ----- Error log
+            PclZip::privErrorLog(PCLZIP_ERR_MISSING_OPTION_VALUE, "Missing parameter value for option '".PclZipUtilOptionText($p_options_list[$i])."'");
+
+            // ----- Return
+            return PclZip::errorCode();
+          }
+
+          // ----- Get the value
+          if (is_string($p_options_list[$i+1])) {
+              $v_result_list[$p_options_list[$i]][0] = $p_options_list[$i+1];
+          }
+          else if (is_array($p_options_list[$i+1])) {
+              $v_result_list[$p_options_list[$i]] = $p_options_list[$i+1];
+          }
+          else {
+            // ----- Error log
+            PclZip::privErrorLog(PCLZIP_ERR_INVALID_OPTION_VALUE, "Wrong parameter value for option '".PclZipUtilOptionText($p_options_list[$i])."'");
+
+            // ----- Return
+            return PclZip::errorCode();
+          }
+          $i++;
+        break;
+
+        // ----- Look for options that request an EREG or PREG expression
+        case PCLZIP_OPT_BY_EREG :
+          // ereg() is deprecated starting with PHP 5.3. Move PCLZIP_OPT_BY_EREG
+          // to PCLZIP_OPT_BY_PREG
+          $p_options_list[$i] = PCLZIP_OPT_BY_PREG;
+        case PCLZIP_OPT_BY_PREG :
+        //case PCLZIP_OPT_CRYPT :
+          // ----- Check the number of parameters
+          if (($i+1) >= $p_size) {
+            // ----- Error log
+            PclZip::privErrorLog(PCLZIP_ERR_MISSING_OPTION_VALUE, "Missing parameter value for option '".PclZipUtilOptionText($p_options_list[$i])."'");
+
+            // ----- Return
+            return PclZip::errorCode();
+          }
+
+          // ----- Get the value
+          if (is_string($p_options_list[$i+1])) {
+              $v_result_list[$p_options_list[$i]] = $p_options_list[$i+1];
+          }
+          else {
+            // ----- Error log
+            PclZip::privErrorLog(PCLZIP_ERR_INVALID_OPTION_VALUE, "Wrong parameter value for option '".PclZipUtilOptionText($p_options_list[$i])."'");
+
+            // ----- Return
+            return PclZip::errorCode();
+          }
+          $i++;
+        break;
+
+        // ----- Look for options that takes a string
+        case PCLZIP_OPT_COMMENT :
+        case PCLZIP_OPT_ADD_COMMENT :
+        case PCLZIP_OPT_PREPEND_COMMENT :
+          // ----- Check the number of parameters
+          if (($i+1) >= $p_size) {
+            // ----- Error log
+            PclZip::privErrorLog(PCLZIP_ERR_MISSING_OPTION_VALUE,
+			                     "Missing parameter value for option '"
+								 .PclZipUtilOptionText($p_options_list[$i])
+								 ."'");
+
+            // ----- Return
+            return PclZip::errorCode();
+          }
+
+          // ----- Get the value
+          if (is_string($p_options_list[$i+1])) {
+              $v_result_list[$p_options_list[$i]] = $p_options_list[$i+1];
+          }
+          else {
+            // ----- Error log
+            PclZip::privErrorLog(PCLZIP_ERR_INVALID_OPTION_VALUE,
+			                     "Wrong parameter value for option '"
+								 .PclZipUtilOptionText($p_options_list[$i])
+								 ."'");
+
+            // ----- Return
+            return PclZip::errorCode();
+          }
+          $i++;
+        break;
+
+        // ----- Look for options that request an array of index
+        case PCLZIP_OPT_BY_INDEX :
+          // ----- Check the number of parameters
+          if (($i+1) >= $p_size) {
+            // ----- Error log
+            PclZip::privErrorLog(PCLZIP_ERR_MISSING_OPTION_VALUE, "Missing parameter value for option '".PclZipUtilOptionText($p_options_list[$i])."'");
+
+            // ----- Return
+            return PclZip::errorCode();
+          }
+
+          // ----- Get the value
+          $v_work_list = array();
+          if (is_string($p_options_list[$i+1])) {
+
+              // ----- Remove spaces
+              $p_options_list[$i+1] = strtr($p_options_list[$i+1], ' ', '');
+
+              // ----- Parse items
+              $v_work_list = explode(",", $p_options_list[$i+1]);
+          }
+          else if (is_integer($p_options_list[$i+1])) {
+              $v_work_list[0] = $p_options_list[$i+1].'-'.$p_options_list[$i+1];
+          }
+          else if (is_array($p_options_list[$i+1])) {
+              $v_work_list = $p_options_list[$i+1];
+          }
+          else {
+            // ----- Error log
+            PclZip::privErrorLog(PCLZIP_ERR_INVALID_OPTION_VALUE, "Value must be integer, string or array for option '".PclZipUtilOptionText($p_options_list[$i])."'");
+
+            // ----- Return
+            return PclZip::errorCode();
+          }
+          
+          // ----- Reduce the index list
+          // each index item in the list must be a couple with a start and
+          // an end value : [0,3], [5-5], [8-10], ...
+          // ----- Check the format of each item
+          $v_sort_flag=false;
+          $v_sort_value=0;
+          for ($j=0; $j<sizeof($v_work_list); $j++) {
+              // ----- Explode the item
+              $v_item_list = explode("-", $v_work_list[$j]);
+              $v_size_item_list = sizeof($v_item_list);
+              
+              // ----- TBC : Here we might check that each item is a
+              // real integer ...
+              
+              // ----- Look for single value
+              if ($v_size_item_list == 1) {
+                  // ----- Set the option value
+                  $v_result_list[$p_options_list[$i]][$j]['start'] = $v_item_list[0];
+                  $v_result_list[$p_options_list[$i]][$j]['end'] = $v_item_list[0];
+              }
+              elseif ($v_size_item_list == 2) {
+                  // ----- Set the option value
+                  $v_result_list[$p_options_list[$i]][$j]['start'] = $v_item_list[0];
+                  $v_result_list[$p_options_list[$i]][$j]['end'] = $v_item_list[1];
+              }
+              else {
+                  // ----- Error log
+                  PclZip::privErrorLog(PCLZIP_ERR_INVALID_OPTION_VALUE, "Too many values in index range for option '".PclZipUtilOptionText($p_options_list[$i])."'");
+
+                  // ----- Return
+                  return PclZip::errorCode();
+              }
+
+
+              // ----- Look for list sort
+              if ($v_result_list[$p_options_list[$i]][$j]['start'] < $v_sort_value) {
+                  $v_sort_flag=true;
+
+                  // ----- TBC : An automatic sort should be writen ...
+                  // ----- Error log
+                  PclZip::privErrorLog(PCLZIP_ERR_INVALID_OPTION_VALUE, "Invalid order of index range for option '".PclZipUtilOptionText($p_options_list[$i])."'");
+
+                  // ----- Return
+                  return PclZip::errorCode();
+              }
+              $v_sort_value = $v_result_list[$p_options_list[$i]][$j]['start'];
+          }
+          
+          // ----- Sort the items
+          if ($v_sort_flag) {
+              // TBC : To Be Completed
+          }
+
+          // ----- Next option
+          $i++;
+        break;
+
+        // ----- Look for options that request no value
+        case PCLZIP_OPT_REMOVE_ALL_PATH :
+        case PCLZIP_OPT_EXTRACT_AS_STRING :
+        case PCLZIP_OPT_NO_COMPRESSION :
+        case PCLZIP_OPT_EXTRACT_IN_OUTPUT :
+        case PCLZIP_OPT_REPLACE_NEWER :
+        case PCLZIP_OPT_STOP_ON_ERROR :
+          $v_result_list[$p_options_list[$i]] = true;
+        break;
+
+        // ----- Look for options that request an octal value
+        case PCLZIP_OPT_SET_CHMOD :
+          // ----- Check the number of parameters
+          if (($i+1) >= $p_size) {
+            // ----- Error log
+            PclZip::privErrorLog(PCLZIP_ERR_MISSING_OPTION_VALUE, "Missing parameter value for option '".PclZipUtilOptionText($p_options_list[$i])."'");
+
+            // ----- Return
+            return PclZip::errorCode();
+          }
+
+          // ----- Get the value
+          $v_result_list[$p_options_list[$i]] = $p_options_list[$i+1];
+          $i++;
+        break;
+
+        // ----- Look for options that request a call-back
+        case PCLZIP_CB_PRE_EXTRACT :
+        case PCLZIP_CB_POST_EXTRACT :
+        case PCLZIP_CB_PRE_ADD :
+        case PCLZIP_CB_POST_ADD :
+        /* for futur use
+        case PCLZIP_CB_PRE_DELETE :
+        case PCLZIP_CB_POST_DELETE :
+        case PCLZIP_CB_PRE_LIST :
+        case PCLZIP_CB_POST_LIST :
+        */
+          // ----- Check the number of parameters
+          if (($i+1) >= $p_size) {
+            // ----- Error log
+            PclZip::privErrorLog(PCLZIP_ERR_MISSING_OPTION_VALUE, "Missing parameter value for option '".PclZipUtilOptionText($p_options_list[$i])."'");
+
+            // ----- Return
+            return PclZip::errorCode();
+          }
+
+          // ----- Get the value
+          $v_function_name = $p_options_list[$i+1];
+
+          // ----- Check that the value is a valid existing function
+          if (!function_exists($v_function_name)) {
+            // ----- Error log
+            PclZip::privErrorLog(PCLZIP_ERR_INVALID_OPTION_VALUE, "Function '".$v_function_name."()' is not an existing function for option '".PclZipUtilOptionText($p_options_list[$i])."'");
+
+            // ----- Return
+            return PclZip::errorCode();
+          }
+
+          // ----- Set the attribute
+          $v_result_list[$p_options_list[$i]] = $v_function_name;
+          $i++;
+        break;
+
+        default :
+          // ----- Error log
+          PclZip::privErrorLog(PCLZIP_ERR_INVALID_PARAMETER,
+		                       "Unknown parameter '"
+							   .$p_options_list[$i]."'");
+
+          // ----- Return
+          return PclZip::errorCode();
+      }
+
+      // ----- Next options
+      $i++;
+    }
+
+    // ----- Look for mandatory options
+    if ($v_requested_options !== false) {
+      for ($key=reset($v_requested_options); $key=key($v_requested_options); $key=next($v_requested_options)) {
+        // ----- Look for mandatory option
+        if ($v_requested_options[$key] == 'mandatory') {
+          // ----- Look if present
+          if (!isset($v_result_list[$key])) {
+            // ----- Error log
+            PclZip::privErrorLog(PCLZIP_ERR_INVALID_PARAMETER, "Missing mandatory parameter ".PclZipUtilOptionText($key)."(".$key.")");
+
+            // ----- Return
+            return PclZip::errorCode();
+          }
+        }
+      }
+    }
+    
+    // ----- Look for default values
+    if (!isset($v_result_list[PCLZIP_OPT_TEMP_FILE_THRESHOLD])) {
+      
+    }
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privOptionDefaultThreshold()
+  // Description :
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privOptionDefaultThreshold(&$p_options)
+  {
+    $v_result=1;
+    
+    if (isset($p_options[PCLZIP_OPT_TEMP_FILE_THRESHOLD])
+        || isset($p_options[PCLZIP_OPT_TEMP_FILE_OFF])) {
+      return $v_result;
+    }
+    
+    // ----- Get 'memory_limit' configuration value
+    $v_memory_limit = ini_get('memory_limit');
+    $v_memory_limit = trim($v_memory_limit);
+    $last = strtolower(substr($v_memory_limit, -1));
+ 
+    if($last == 'g')
+        //$v_memory_limit = $v_memory_limit*1024*1024*1024;
+        $v_memory_limit = $v_memory_limit*1073741824;
+    if($last == 'm')
+        //$v_memory_limit = $v_memory_limit*1024*1024;
+        $v_memory_limit = $v_memory_limit*1048576;
+    if($last == 'k')
+        $v_memory_limit = $v_memory_limit*1024;
+            
+    $p_options[PCLZIP_OPT_TEMP_FILE_THRESHOLD] = floor($v_memory_limit*PCLZIP_TEMPORARY_FILE_RATIO);
+    
+
+    // ----- Sanity check : No threshold if value lower than 1M
+    if ($p_options[PCLZIP_OPT_TEMP_FILE_THRESHOLD] < 1048576) {
+      unset($p_options[PCLZIP_OPT_TEMP_FILE_THRESHOLD]);
+    }
+          
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privFileDescrParseAtt()
+  // Description :
+  // Parameters :
+  // Return Values :
+  //   1 on success.
+  //   0 on failure.
+  // --------------------------------------------------------------------------------
+  function privFileDescrParseAtt(&$p_file_list, &$p_filedescr, $v_options, $v_requested_options=false)
+  {
+    $v_result=1;
+    
+    // ----- For each file in the list check the attributes
+    foreach ($p_file_list as $v_key => $v_value) {
+    
+      // ----- Check if the option is supported
+      if (!isset($v_requested_options[$v_key])) {
+        // ----- Error log
+        PclZip::privErrorLog(PCLZIP_ERR_INVALID_PARAMETER, "Invalid file attribute '".$v_key."' for this file");
+
+        // ----- Return
+        return PclZip::errorCode();
+      }
+
+      // ----- Look for attribute
+      switch ($v_key) {
+        case PCLZIP_ATT_FILE_NAME :
+          if (!is_string($v_value)) {
+            PclZip::privErrorLog(PCLZIP_ERR_INVALID_ATTRIBUTE_VALUE, "Invalid type ".gettype($v_value).". String expected for attribute '".PclZipUtilOptionText($v_key)."'");
+            return PclZip::errorCode();
+          }
+
+          $p_filedescr['filename'] = PclZipUtilPathReduction($v_value);
+          
+          if ($p_filedescr['filename'] == '') {
+            PclZip::privErrorLog(PCLZIP_ERR_INVALID_ATTRIBUTE_VALUE, "Invalid empty filename for attribute '".PclZipUtilOptionText($v_key)."'");
+            return PclZip::errorCode();
+          }
+
+        break;
+
+        case PCLZIP_ATT_FILE_NEW_SHORT_NAME :
+          if (!is_string($v_value)) {
+            PclZip::privErrorLog(PCLZIP_ERR_INVALID_ATTRIBUTE_VALUE, "Invalid type ".gettype($v_value).". String expected for attribute '".PclZipUtilOptionText($v_key)."'");
+            return PclZip::errorCode();
+          }
+
+          $p_filedescr['new_short_name'] = PclZipUtilPathReduction($v_value);
+
+          if ($p_filedescr['new_short_name'] == '') {
+            PclZip::privErrorLog(PCLZIP_ERR_INVALID_ATTRIBUTE_VALUE, "Invalid empty short filename for attribute '".PclZipUtilOptionText($v_key)."'");
+            return PclZip::errorCode();
+          }
+        break;
+
+        case PCLZIP_ATT_FILE_NEW_FULL_NAME :
+          if (!is_string($v_value)) {
+            PclZip::privErrorLog(PCLZIP_ERR_INVALID_ATTRIBUTE_VALUE, "Invalid type ".gettype($v_value).". String expected for attribute '".PclZipUtilOptionText($v_key)."'");
+            return PclZip::errorCode();
+          }
+
+          $p_filedescr['new_full_name'] = PclZipUtilPathReduction($v_value);
+
+          if ($p_filedescr['new_full_name'] == '') {
+            PclZip::privErrorLog(PCLZIP_ERR_INVALID_ATTRIBUTE_VALUE, "Invalid empty full filename for attribute '".PclZipUtilOptionText($v_key)."'");
+            return PclZip::errorCode();
+          }
+        break;
+
+        // ----- Look for options that takes a string
+        case PCLZIP_ATT_FILE_COMMENT :
+          if (!is_string($v_value)) {
+            PclZip::privErrorLog(PCLZIP_ERR_INVALID_ATTRIBUTE_VALUE, "Invalid type ".gettype($v_value).". String expected for attribute '".PclZipUtilOptionText($v_key)."'");
+            return PclZip::errorCode();
+          }
+
+          $p_filedescr['comment'] = $v_value;
+        break;
+
+        case PCLZIP_ATT_FILE_MTIME :
+          if (!is_integer($v_value)) {
+            PclZip::privErrorLog(PCLZIP_ERR_INVALID_ATTRIBUTE_VALUE, "Invalid type ".gettype($v_value).". Integer expected for attribute '".PclZipUtilOptionText($v_key)."'");
+            return PclZip::errorCode();
+          }
+
+          $p_filedescr['mtime'] = $v_value;
+        break;
+
+        case PCLZIP_ATT_FILE_CONTENT :
+          $p_filedescr['content'] = $v_value;
+        break;
+
+        default :
+          // ----- Error log
+          PclZip::privErrorLog(PCLZIP_ERR_INVALID_PARAMETER,
+		                           "Unknown parameter '".$v_key."'");
+
+          // ----- Return
+          return PclZip::errorCode();
+      }
+
+      // ----- Look for mandatory options
+      if ($v_requested_options !== false) {
+        for ($key=reset($v_requested_options); $key=key($v_requested_options); $key=next($v_requested_options)) {
+          // ----- Look for mandatory option
+          if ($v_requested_options[$key] == 'mandatory') {
+            // ----- Look if present
+            if (!isset($p_file_list[$key])) {
+              PclZip::privErrorLog(PCLZIP_ERR_INVALID_PARAMETER, "Missing mandatory parameter ".PclZipUtilOptionText($key)."(".$key.")");
+              return PclZip::errorCode();
+            }
+          }
+        }
+      }
+    
+    // end foreach
+    }
+    
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privFileDescrExpand()
+  // Description :
+  //   This method look for each item of the list to see if its a file, a folder
+  //   or a string to be added as file. For any other type of files (link, other)
+  //   just ignore the item.
+  //   Then prepare the information that will be stored for that file.
+  //   When its a folder, expand the folder with all the files that are in that 
+  //   folder (recursively).
+  // Parameters :
+  // Return Values :
+  //   1 on success.
+  //   0 on failure.
+  // --------------------------------------------------------------------------------
+  function privFileDescrExpand(&$p_filedescr_list, &$p_options)
+  {
+    $v_result=1;
+    
+    // ----- Create a result list
+    $v_result_list = array();
+    
+    // ----- Look each entry
+    for ($i=0; $i<sizeof($p_filedescr_list); $i++) {
+      
+      // ----- Get filedescr
+      $v_descr = $p_filedescr_list[$i];
+      
+      // ----- Reduce the filename
+      $v_descr['filename'] = PclZipUtilTranslateWinPath($v_descr['filename'], false);
+      $v_descr['filename'] = PclZipUtilPathReduction($v_descr['filename']);
+      
+      // ----- Look for real file or folder
+      if (file_exists($v_descr['filename'])) {
+        if (@is_file($v_descr['filename'])) {
+          $v_descr['type'] = 'file';
+        }
+        else if (@is_dir($v_descr['filename'])) {
+          $v_descr['type'] = 'folder';
+        }
+        else if (@is_link($v_descr['filename'])) {
+          // skip
+          continue;
+        }
+        else {
+          // skip
+          continue;
+        }
+      }
+      
+      // ----- Look for string added as file
+      else if (isset($v_descr['content'])) {
+        $v_descr['type'] = 'virtual_file';
+      }
+      
+      // ----- Missing file
+      else {
+        // ----- Error log
+        PclZip::privErrorLog(PCLZIP_ERR_MISSING_FILE, "File '".$v_descr['filename']."' does not exist");
+
+        // ----- Return
+        return PclZip::errorCode();
+      }
+      
+      // ----- Calculate the stored filename
+      $this->privCalculateStoredFilename($v_descr, $p_options);
+      
+      // ----- Add the descriptor in result list
+      $v_result_list[sizeof($v_result_list)] = $v_descr;
+      
+      // ----- Look for folder
+      if ($v_descr['type'] == 'folder') {
+        // ----- List of items in folder
+        $v_dirlist_descr = array();
+        $v_dirlist_nb = 0;
+        if ($v_folder_handler = @opendir($v_descr['filename'])) {
+          while (($v_item_handler = @readdir($v_folder_handler)) !== false) {
+
+            // ----- Skip '.' and '..'
+            if (($v_item_handler == '.') || ($v_item_handler == '..')) {
+                continue;
+            }
+            
+            // ----- Compose the full filename
+            $v_dirlist_descr[$v_dirlist_nb]['filename'] = $v_descr['filename'].'/'.$v_item_handler;
+            
+            // ----- Look for different stored filename
+            // Because the name of the folder was changed, the name of the
+            // files/sub-folders also change
+            if (($v_descr['stored_filename'] != $v_descr['filename'])
+                 && (!isset($p_options[PCLZIP_OPT_REMOVE_ALL_PATH]))) {
+              if ($v_descr['stored_filename'] != '') {
+                $v_dirlist_descr[$v_dirlist_nb]['new_full_name'] = $v_descr['stored_filename'].'/'.$v_item_handler;
+              }
+              else {
+                $v_dirlist_descr[$v_dirlist_nb]['new_full_name'] = $v_item_handler;
+              }
+            }
+      
+            $v_dirlist_nb++;
+          }
+          
+          @closedir($v_folder_handler);
+        }
+        else {
+          // TBC : unable to open folder in read mode
+        }
+        
+        // ----- Expand each element of the list
+        if ($v_dirlist_nb != 0) {
+          // ----- Expand
+          if (($v_result = $this->privFileDescrExpand($v_dirlist_descr, $p_options)) != 1) {
+            return $v_result;
+          }
+          
+          // ----- Concat the resulting list
+          $v_result_list = array_merge($v_result_list, $v_dirlist_descr);
+        }
+        else {
+        }
+          
+        // ----- Free local array
+        unset($v_dirlist_descr);
+      }
+    }
+    
+    // ----- Get the result list
+    $p_filedescr_list = $v_result_list;
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privCreate()
+  // Description :
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privCreate($p_filedescr_list, &$p_result_list, &$p_options)
+  {
+    $v_result=1;
+    $v_list_detail = array();
+    
+    // ----- Magic quotes trick
+    $this->privDisableMagicQuotes();
+
+    // ----- Open the file in write mode
+    if (($v_result = $this->privOpenFd('wb')) != 1)
+    {
+      // ----- Return
+      return $v_result;
+    }
+
+    // ----- Add the list of files
+    $v_result = $this->privAddList($p_filedescr_list, $p_result_list, $p_options);
+
+    // ----- Close
+    $this->privCloseFd();
+
+    // ----- Magic quotes trick
+    $this->privSwapBackMagicQuotes();
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privAdd()
+  // Description :
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privAdd($p_filedescr_list, &$p_result_list, &$p_options)
+  {
+    $v_result=1;
+    $v_list_detail = array();
+
+    // ----- Look if the archive exists or is empty
+    if ((!is_file($this->zipname)) || (filesize($this->zipname) == 0))
+    {
+
+      // ----- Do a create
+      $v_result = $this->privCreate($p_filedescr_list, $p_result_list, $p_options);
+
+      // ----- Return
+      return $v_result;
+    }
+    // ----- Magic quotes trick
+    $this->privDisableMagicQuotes();
+
+    // ----- Open the zip file
+    if (($v_result=$this->privOpenFd('rb')) != 1)
+    {
+      // ----- Magic quotes trick
+      $this->privSwapBackMagicQuotes();
+
+      // ----- Return
+      return $v_result;
+    }
+
+    // ----- Read the central directory informations
+    $v_central_dir = array();
+    if (($v_result = $this->privReadEndCentralDir($v_central_dir)) != 1)
+    {
+      $this->privCloseFd();
+      $this->privSwapBackMagicQuotes();
+      return $v_result;
+    }
+
+    // ----- Go to beginning of File
+    @rewind($this->zip_fd);
+
+    // ----- Creates a temporay file
+    $v_zip_temp_name = PCLZIP_TEMPORARY_DIR.uniqid('pclzip-').'.tmp';
+
+    // ----- Open the temporary file in write mode
+    if (($v_zip_temp_fd = @fopen($v_zip_temp_name, 'wb')) == 0)
+    {
+      $this->privCloseFd();
+      $this->privSwapBackMagicQuotes();
+
+      PclZip::privErrorLog(PCLZIP_ERR_READ_OPEN_FAIL, 'Unable to open temporary file \''.$v_zip_temp_name.'\' in binary write mode');
+
+      // ----- Return
+      return PclZip::errorCode();
+    }
+
+    // ----- Copy the files from the archive to the temporary file
+    // TBC : Here I should better append the file and go back to erase the central dir
+    $v_size = $v_central_dir['offset'];
+    while ($v_size != 0)
+    {
+      $v_read_size = ($v_size < PCLZIP_READ_BLOCK_SIZE ? $v_size : PCLZIP_READ_BLOCK_SIZE);
+      $v_buffer = fread($this->zip_fd, $v_read_size);
+      @fwrite($v_zip_temp_fd, $v_buffer, $v_read_size);
+      $v_size -= $v_read_size;
+    }
+
+    // ----- Swap the file descriptor
+    // Here is a trick : I swap the temporary fd with the zip fd, in order to use
+    // the following methods on the temporary fil and not the real archive
+    $v_swap = $this->zip_fd;
+    $this->zip_fd = $v_zip_temp_fd;
+    $v_zip_temp_fd = $v_swap;
+
+    // ----- Add the files
+    $v_header_list = array();
+    if (($v_result = $this->privAddFileList($p_filedescr_list, $v_header_list, $p_options)) != 1)
+    {
+      fclose($v_zip_temp_fd);
+      $this->privCloseFd();
+      @unlink($v_zip_temp_name);
+      $this->privSwapBackMagicQuotes();
+
+      // ----- Return
+      return $v_result;
+    }
+
+    // ----- Store the offset of the central dir
+    $v_offset = @ftell($this->zip_fd);
+
+    // ----- Copy the block of file headers from the old archive
+    $v_size = $v_central_dir['size'];
+    while ($v_size != 0)
+    {
+      $v_read_size = ($v_size < PCLZIP_READ_BLOCK_SIZE ? $v_size : PCLZIP_READ_BLOCK_SIZE);
+      $v_buffer = @fread($v_zip_temp_fd, $v_read_size);
+      @fwrite($this->zip_fd, $v_buffer, $v_read_size);
+      $v_size -= $v_read_size;
+    }
+
+    // ----- Create the Central Dir files header
+    for ($i=0, $v_count=0; $i<sizeof($v_header_list); $i++)
+    {
+      // ----- Create the file header
+      if ($v_header_list[$i]['status'] == 'ok') {
+        if (($v_result = $this->privWriteCentralFileHeader($v_header_list[$i])) != 1) {
+          fclose($v_zip_temp_fd);
+          $this->privCloseFd();
+          @unlink($v_zip_temp_name);
+          $this->privSwapBackMagicQuotes();
+
+          // ----- Return
+          return $v_result;
+        }
+        $v_count++;
+      }
+
+      // ----- Transform the header to a 'usable' info
+      $this->privConvertHeader2FileInfo($v_header_list[$i], $p_result_list[$i]);
+    }
+
+    // ----- Zip file comment
+    $v_comment = $v_central_dir['comment'];
+    if (isset($p_options[PCLZIP_OPT_COMMENT])) {
+      $v_comment = $p_options[PCLZIP_OPT_COMMENT];
+    }
+    if (isset($p_options[PCLZIP_OPT_ADD_COMMENT])) {
+      $v_comment = $v_comment.$p_options[PCLZIP_OPT_ADD_COMMENT];
+    }
+    if (isset($p_options[PCLZIP_OPT_PREPEND_COMMENT])) {
+      $v_comment = $p_options[PCLZIP_OPT_PREPEND_COMMENT].$v_comment;
+    }
+
+    // ----- Calculate the size of the central header
+    $v_size = @ftell($this->zip_fd)-$v_offset;
+
+    // ----- Create the central dir footer
+    if (($v_result = $this->privWriteCentralHeader($v_count+$v_central_dir['entries'], $v_size, $v_offset, $v_comment)) != 1)
+    {
+      // ----- Reset the file list
+      unset($v_header_list);
+      $this->privSwapBackMagicQuotes();
+
+      // ----- Return
+      return $v_result;
+    }
+
+    // ----- Swap back the file descriptor
+    $v_swap = $this->zip_fd;
+    $this->zip_fd = $v_zip_temp_fd;
+    $v_zip_temp_fd = $v_swap;
+
+    // ----- Close
+    $this->privCloseFd();
+
+    // ----- Close the temporary file
+    @fclose($v_zip_temp_fd);
+
+    // ----- Magic quotes trick
+    $this->privSwapBackMagicQuotes();
+
+    // ----- Delete the zip file
+    // TBC : I should test the result ...
+    @unlink($this->zipname);
+
+    // ----- Rename the temporary file
+    // TBC : I should test the result ...
+    //@rename($v_zip_temp_name, $this->zipname);
+    PclZipUtilRename($v_zip_temp_name, $this->zipname);
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privOpenFd()
+  // Description :
+  // Parameters :
+  // --------------------------------------------------------------------------------
+  function privOpenFd($p_mode)
+  {
+    $v_result=1;
+
+    // ----- Look if already open
+    if ($this->zip_fd != 0)
+    {
+      // ----- Error log
+      PclZip::privErrorLog(PCLZIP_ERR_READ_OPEN_FAIL, 'Zip file \''.$this->zipname.'\' already open');
+
+      // ----- Return
+      return PclZip::errorCode();
+    }
+
+    // ----- Open the zip file
+    if (($this->zip_fd = @fopen($this->zipname, $p_mode)) == 0)
+    {
+      // ----- Error log
+      PclZip::privErrorLog(PCLZIP_ERR_READ_OPEN_FAIL, 'Unable to open archive \''.$this->zipname.'\' in '.$p_mode.' mode');
+
+      // ----- Return
+      return PclZip::errorCode();
+    }
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privCloseFd()
+  // Description :
+  // Parameters :
+  // --------------------------------------------------------------------------------
+  function privCloseFd()
+  {
+    $v_result=1;
+
+    if ($this->zip_fd != 0)
+      @fclose($this->zip_fd);
+    $this->zip_fd = 0;
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privAddList()
+  // Description :
+  //   $p_add_dir and $p_remove_dir will give the ability to memorize a path which is
+  //   different from the real path of the file. This is usefull if you want to have PclTar
+  //   running in any directory, and memorize relative path from an other directory.
+  // Parameters :
+  //   $p_list : An array containing the file or directory names to add in the tar
+  //   $p_result_list : list of added files with their properties (specially the status field)
+  //   $p_add_dir : Path to add in the filename path archived
+  //   $p_remove_dir : Path to remove in the filename path archived
+  // Return Values :
+  // --------------------------------------------------------------------------------
+//  function privAddList($p_list, &$p_result_list, $p_add_dir, $p_remove_dir, $p_remove_all_dir, &$p_options)
+  function privAddList($p_filedescr_list, &$p_result_list, &$p_options)
+  {
+    $v_result=1;
+
+    // ----- Add the files
+    $v_header_list = array();
+    if (($v_result = $this->privAddFileList($p_filedescr_list, $v_header_list, $p_options)) != 1)
+    {
+      // ----- Return
+      return $v_result;
+    }
+
+    // ----- Store the offset of the central dir
+    $v_offset = @ftell($this->zip_fd);
+
+    // ----- Create the Central Dir files header
+    for ($i=0,$v_count=0; $i<sizeof($v_header_list); $i++)
+    {
+      // ----- Create the file header
+      if ($v_header_list[$i]['status'] == 'ok') {
+        if (($v_result = $this->privWriteCentralFileHeader($v_header_list[$i])) != 1) {
+          // ----- Return
+          return $v_result;
+        }
+        $v_count++;
+      }
+
+      // ----- Transform the header to a 'usable' info
+      $this->privConvertHeader2FileInfo($v_header_list[$i], $p_result_list[$i]);
+    }
+
+    // ----- Zip file comment
+    $v_comment = '';
+    if (isset($p_options[PCLZIP_OPT_COMMENT])) {
+      $v_comment = $p_options[PCLZIP_OPT_COMMENT];
+    }
+
+    // ----- Calculate the size of the central header
+    $v_size = @ftell($this->zip_fd)-$v_offset;
+
+    // ----- Create the central dir footer
+    if (($v_result = $this->privWriteCentralHeader($v_count, $v_size, $v_offset, $v_comment)) != 1)
+    {
+      // ----- Reset the file list
+      unset($v_header_list);
+
+      // ----- Return
+      return $v_result;
+    }
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privAddFileList()
+  // Description :
+  // Parameters :
+  //   $p_filedescr_list : An array containing the file description 
+  //                      or directory names to add in the zip
+  //   $p_result_list : list of added files with their properties (specially the status field)
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privAddFileList($p_filedescr_list, &$p_result_list, &$p_options)
+  {
+    $v_result=1;
+    $v_header = array();
+
+    // ----- Recuperate the current number of elt in list
+    $v_nb = sizeof($p_result_list);
+
+    // ----- Loop on the files
+    for ($j=0; ($j<sizeof($p_filedescr_list)) && ($v_result==1); $j++) {
+      // ----- Format the filename
+      $p_filedescr_list[$j]['filename']
+      = PclZipUtilTranslateWinPath($p_filedescr_list[$j]['filename'], false);
+      
+
+      // ----- Skip empty file names
+      // TBC : Can this be possible ? not checked in DescrParseAtt ?
+      if ($p_filedescr_list[$j]['filename'] == "") {
+        continue;
+      }
+
+      // ----- Check the filename
+      if (   ($p_filedescr_list[$j]['type'] != 'virtual_file')
+          && (!file_exists($p_filedescr_list[$j]['filename']))) {
+        PclZip::privErrorLog(PCLZIP_ERR_MISSING_FILE, "File '".$p_filedescr_list[$j]['filename']."' does not exist");
+        return PclZip::errorCode();
+      }
+
+      // ----- Look if it is a file or a dir with no all path remove option
+      // or a dir with all its path removed
+//      if (   (is_file($p_filedescr_list[$j]['filename']))
+//          || (   is_dir($p_filedescr_list[$j]['filename'])
+      if (   ($p_filedescr_list[$j]['type'] == 'file')
+          || ($p_filedescr_list[$j]['type'] == 'virtual_file')
+          || (   ($p_filedescr_list[$j]['type'] == 'folder')
+              && (   !isset($p_options[PCLZIP_OPT_REMOVE_ALL_PATH])
+                  || !$p_options[PCLZIP_OPT_REMOVE_ALL_PATH]))
+          ) {
+
+        // ----- Add the file
+        $v_result = $this->privAddFile($p_filedescr_list[$j], $v_header,
+                                       $p_options);
+        if ($v_result != 1) {
+          return $v_result;
+        }
+
+        // ----- Store the file infos
+        $p_result_list[$v_nb++] = $v_header;
+      }
+    }
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privAddFile()
+  // Description :
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privAddFile($p_filedescr, &$p_header, &$p_options)
+  {
+    $v_result=1;
+    
+    // ----- Working variable
+    $p_filename = $p_filedescr['filename'];
+
+    // TBC : Already done in the fileAtt check ... ?
+    if ($p_filename == "") {
+      // ----- Error log
+      PclZip::privErrorLog(PCLZIP_ERR_INVALID_PARAMETER, "Invalid file list parameter (invalid or empty list)");
+
+      // ----- Return
+      return PclZip::errorCode();
+    }
+  
+    // ----- Look for a stored different filename 
+    /* TBC : Removed
+    if (isset($p_filedescr['stored_filename'])) {
+      $v_stored_filename = $p_filedescr['stored_filename'];
+    }
+    else {
+      $v_stored_filename = $p_filedescr['stored_filename'];
+    }
+    */
+
+    // ----- Set the file properties
+    clearstatcache();
+    $p_header['version'] = 20;
+    $p_header['version_extracted'] = 10;
+    $p_header['flag'] = 0;
+    $p_header['compression'] = 0;
+    $p_header['crc'] = 0;
+    $p_header['compressed_size'] = 0;
+    $p_header['filename_len'] = strlen($p_filename);
+    $p_header['extra_len'] = 0;
+    $p_header['disk'] = 0;
+    $p_header['internal'] = 0;
+    $p_header['offset'] = 0;
+    $p_header['filename'] = $p_filename;
+// TBC : Removed    $p_header['stored_filename'] = $v_stored_filename;
+    $p_header['stored_filename'] = $p_filedescr['stored_filename'];
+    $p_header['extra'] = '';
+    $p_header['status'] = 'ok';
+    $p_header['index'] = -1;
+
+    // ----- Look for regular file
+    if ($p_filedescr['type']=='file') {
+      $p_header['external'] = 0x00000000;
+      $p_header['size'] = filesize($p_filename);
+    }
+    
+    // ----- Look for regular folder
+    else if ($p_filedescr['type']=='folder') {
+      $p_header['external'] = 0x00000010;
+      $p_header['mtime'] = filemtime($p_filename);
+      $p_header['size'] = filesize($p_filename);
+    }
+    
+    // ----- Look for virtual file
+    else if ($p_filedescr['type'] == 'virtual_file') {
+      $p_header['external'] = 0x00000000;
+      $p_header['size'] = strlen($p_filedescr['content']);
+    }
+    
+
+    // ----- Look for filetime
+    if (isset($p_filedescr['mtime'])) {
+      $p_header['mtime'] = $p_filedescr['mtime'];
+    }
+    else if ($p_filedescr['type'] == 'virtual_file') {
+      $p_header['mtime'] = time();
+    }
+    else {
+      $p_header['mtime'] = filemtime($p_filename);
+    }
+
+    // ------ Look for file comment
+    if (isset($p_filedescr['comment'])) {
+      $p_header['comment_len'] = strlen($p_filedescr['comment']);
+      $p_header['comment'] = $p_filedescr['comment'];
+    }
+    else {
+      $p_header['comment_len'] = 0;
+      $p_header['comment'] = '';
+    }
+
+    // ----- Look for pre-add callback
+    if (isset($p_options[PCLZIP_CB_PRE_ADD])) {
+
+      // ----- Generate a local information
+      $v_local_header = array();
+      $this->privConvertHeader2FileInfo($p_header, $v_local_header);
+
+      // ----- Call the callback
+      // Here I do not use call_user_func() because I need to send a reference to the
+      // header.
+//      eval('$v_result = '.$p_options[PCLZIP_CB_PRE_ADD].'(PCLZIP_CB_PRE_ADD, $v_local_header);');
+      $v_result = $p_options[PCLZIP_CB_PRE_ADD](PCLZIP_CB_PRE_ADD, $v_local_header);
+      if ($v_result == 0) {
+        // ----- Change the file status
+        $p_header['status'] = "skipped";
+        $v_result = 1;
+      }
+
+      // ----- Update the informations
+      // Only some fields can be modified
+      if ($p_header['stored_filename'] != $v_local_header['stored_filename']) {
+        $p_header['stored_filename'] = PclZipUtilPathReduction($v_local_header['stored_filename']);
+      }
+    }
+
+    // ----- Look for empty stored filename
+    if ($p_header['stored_filename'] == "") {
+      $p_header['status'] = "filtered";
+    }
+    
+    // ----- Check the path length
+    if (strlen($p_header['stored_filename']) > 0xFF) {
+      $p_header['status'] = 'filename_too_long';
+    }
+
+    // ----- Look if no error, or file not skipped
+    if ($p_header['status'] == 'ok') {
+
+      // ----- Look for a file
+      if ($p_filedescr['type'] == 'file') {
+        // ----- Look for using temporary file to zip
+        if ( (!isset($p_options[PCLZIP_OPT_TEMP_FILE_OFF])) 
+            && (isset($p_options[PCLZIP_OPT_TEMP_FILE_ON])
+                || (isset($p_options[PCLZIP_OPT_TEMP_FILE_THRESHOLD])
+                    && ($p_options[PCLZIP_OPT_TEMP_FILE_THRESHOLD] <= $p_header['size'])) ) ) {
+          $v_result = $this->privAddFileUsingTempFile($p_filedescr, $p_header, $p_options);
+          if ($v_result < PCLZIP_ERR_NO_ERROR) {
+            return $v_result;
+          }
+        }
+        
+        // ----- Use "in memory" zip algo
+        else {
+
+        // ----- Open the source file
+        if (($v_file = @fopen($p_filename, "rb")) == 0) {
+          PclZip::privErrorLog(PCLZIP_ERR_READ_OPEN_FAIL, "Unable to open file '$p_filename' in binary read mode");
+          return PclZip::errorCode();
+        }
+
+        // ----- Read the file content
+        $v_content = @fread($v_file, $p_header['size']);
+
+        // ----- Close the file
+        @fclose($v_file);
+
+        // ----- Calculate the CRC
+        $p_header['crc'] = @crc32($v_content);
+        
+        // ----- Look for no compression
+        if ($p_options[PCLZIP_OPT_NO_COMPRESSION]) {
+          // ----- Set header parameters
+          $p_header['compressed_size'] = $p_header['size'];
+          $p_header['compression'] = 0;
+        }
+        
+        // ----- Look for normal compression
+        else {
+          // ----- Compress the content
+          $v_content = @gzdeflate($v_content);
+
+          // ----- Set header parameters
+          $p_header['compressed_size'] = strlen($v_content);
+          $p_header['compression'] = 8;
+        }
+        
+        // ----- Call the header generation
+        if (($v_result = $this->privWriteFileHeader($p_header)) != 1) {
+          @fclose($v_file);
+          return $v_result;
+        }
+
+        // ----- Write the compressed (or not) content
+        @fwrite($this->zip_fd, $v_content, $p_header['compressed_size']);
+
+        }
+
+      }
+
+      // ----- Look for a virtual file (a file from string)
+      else if ($p_filedescr['type'] == 'virtual_file') {
+          
+        $v_content = $p_filedescr['content'];
+
+        // ----- Calculate the CRC
+        $p_header['crc'] = @crc32($v_content);
+        
+        // ----- Look for no compression
+        if ($p_options[PCLZIP_OPT_NO_COMPRESSION]) {
+          // ----- Set header parameters
+          $p_header['compressed_size'] = $p_header['size'];
+          $p_header['compression'] = 0;
+        }
+        
+        // ----- Look for normal compression
+        else {
+          // ----- Compress the content
+          $v_content = @gzdeflate($v_content);
+
+          // ----- Set header parameters
+          $p_header['compressed_size'] = strlen($v_content);
+          $p_header['compression'] = 8;
+        }
+        
+        // ----- Call the header generation
+        if (($v_result = $this->privWriteFileHeader($p_header)) != 1) {
+          @fclose($v_file);
+          return $v_result;
+        }
+
+        // ----- Write the compressed (or not) content
+        @fwrite($this->zip_fd, $v_content, $p_header['compressed_size']);
+      }
+
+      // ----- Look for a directory
+      else if ($p_filedescr['type'] == 'folder') {
+        // ----- Look for directory last '/'
+        if (@substr($p_header['stored_filename'], -1) != '/') {
+          $p_header['stored_filename'] .= '/';
+        }
+
+        // ----- Set the file properties
+        $p_header['size'] = 0;
+        //$p_header['external'] = 0x41FF0010;   // Value for a folder : to be checked
+        $p_header['external'] = 0x00000010;   // Value for a folder : to be checked
+
+        // ----- Call the header generation
+        if (($v_result = $this->privWriteFileHeader($p_header)) != 1)
+        {
+          return $v_result;
+        }
+      }
+    }
+
+    // ----- Look for post-add callback
+    if (isset($p_options[PCLZIP_CB_POST_ADD])) {
+
+      // ----- Generate a local information
+      $v_local_header = array();
+      $this->privConvertHeader2FileInfo($p_header, $v_local_header);
+
+      // ----- Call the callback
+      // Here I do not use call_user_func() because I need to send a reference to the
+      // header.
+//      eval('$v_result = '.$p_options[PCLZIP_CB_POST_ADD].'(PCLZIP_CB_POST_ADD, $v_local_header);');
+      $v_result = $p_options[PCLZIP_CB_POST_ADD](PCLZIP_CB_POST_ADD, $v_local_header);
+      if ($v_result == 0) {
+        // ----- Ignored
+        $v_result = 1;
+      }
+
+      // ----- Update the informations
+      // Nothing can be modified
+    }
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privAddFileUsingTempFile()
+  // Description :
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privAddFileUsingTempFile($p_filedescr, &$p_header, &$p_options)
+  {
+    $v_result=PCLZIP_ERR_NO_ERROR;
+    
+    // ----- Working variable
+    $p_filename = $p_filedescr['filename'];
+
+
+    // ----- Open the source file
+    if (($v_file = @fopen($p_filename, "rb")) == 0) {
+      PclZip::privErrorLog(PCLZIP_ERR_READ_OPEN_FAIL, "Unable to open file '$p_filename' in binary read mode");
+      return PclZip::errorCode();
+    }
+
+    // ----- Creates a compressed temporary file
+    $v_gzip_temp_name = PCLZIP_TEMPORARY_DIR.uniqid('pclzip-').'.gz';
+    if (($v_file_compressed = @gzopen($v_gzip_temp_name, "wb")) == 0) {
+      fclose($v_file);
+      PclZip::privErrorLog(PCLZIP_ERR_WRITE_OPEN_FAIL, 'Unable to open temporary file \''.$v_gzip_temp_name.'\' in binary write mode');
+      return PclZip::errorCode();
+    }
+
+    // ----- Read the file by PCLZIP_READ_BLOCK_SIZE octets blocks
+    $v_size = filesize($p_filename);
+    while ($v_size != 0) {
+      $v_read_size = ($v_size < PCLZIP_READ_BLOCK_SIZE ? $v_size : PCLZIP_READ_BLOCK_SIZE);
+      $v_buffer = @fread($v_file, $v_read_size);
+      //$v_binary_data = pack('a'.$v_read_size, $v_buffer);
+      @gzputs($v_file_compressed, $v_buffer, $v_read_size);
+      $v_size -= $v_read_size;
+    }
+
+    // ----- Close the file
+    @fclose($v_file);
+    @gzclose($v_file_compressed);
+
+    // ----- Check the minimum file size
+    if (filesize($v_gzip_temp_name) < 18) {
+      PclZip::privErrorLog(PCLZIP_ERR_BAD_FORMAT, 'gzip temporary file \''.$v_gzip_temp_name.'\' has invalid filesize - should be minimum 18 bytes');
+      return PclZip::errorCode();
+    }
+
+    // ----- Extract the compressed attributes
+    if (($v_file_compressed = @fopen($v_gzip_temp_name, "rb")) == 0) {
+      PclZip::privErrorLog(PCLZIP_ERR_READ_OPEN_FAIL, 'Unable to open temporary file \''.$v_gzip_temp_name.'\' in binary read mode');
+      return PclZip::errorCode();
+    }
+
+    // ----- Read the gzip file header
+    $v_binary_data = @fread($v_file_compressed, 10);
+    $v_data_header = unpack('a1id1/a1id2/a1cm/a1flag/Vmtime/a1xfl/a1os', $v_binary_data);
+
+    // ----- Check some parameters
+    $v_data_header['os'] = bin2hex($v_data_header['os']);
+
+    // ----- Read the gzip file footer
+    @fseek($v_file_compressed, filesize($v_gzip_temp_name)-8);
+    $v_binary_data = @fread($v_file_compressed, 8);
+    $v_data_footer = unpack('Vcrc/Vcompressed_size', $v_binary_data);
+
+    // ----- Set the attributes
+    $p_header['compression'] = ord($v_data_header['cm']);
+    //$p_header['mtime'] = $v_data_header['mtime'];
+    $p_header['crc'] = $v_data_footer['crc'];
+    $p_header['compressed_size'] = filesize($v_gzip_temp_name)-18;
+
+    // ----- Close the file
+    @fclose($v_file_compressed);
+
+    // ----- Call the header generation
+    if (($v_result = $this->privWriteFileHeader($p_header)) != 1) {
+      return $v_result;
+    }
+
+    // ----- Add the compressed data
+    if (($v_file_compressed = @fopen($v_gzip_temp_name, "rb")) == 0)
+    {
+      PclZip::privErrorLog(PCLZIP_ERR_READ_OPEN_FAIL, 'Unable to open temporary file \''.$v_gzip_temp_name.'\' in binary read mode');
+      return PclZip::errorCode();
+    }
+
+    // ----- Read the file by PCLZIP_READ_BLOCK_SIZE octets blocks
+    fseek($v_file_compressed, 10);
+    $v_size = $p_header['compressed_size'];
+    while ($v_size != 0)
+    {
+      $v_read_size = ($v_size < PCLZIP_READ_BLOCK_SIZE ? $v_size : PCLZIP_READ_BLOCK_SIZE);
+      $v_buffer = @fread($v_file_compressed, $v_read_size);
+      //$v_binary_data = pack('a'.$v_read_size, $v_buffer);
+      @fwrite($this->zip_fd, $v_buffer, $v_read_size);
+      $v_size -= $v_read_size;
+    }
+
+    // ----- Close the file
+    @fclose($v_file_compressed);
+
+    // ----- Unlink the temporary file
+    @unlink($v_gzip_temp_name);
+    
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privCalculateStoredFilename()
+  // Description :
+  //   Based on file descriptor properties and global options, this method
+  //   calculate the filename that will be stored in the archive.
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privCalculateStoredFilename(&$p_filedescr, &$p_options)
+  {
+    $v_result=1;
+    
+    // ----- Working variables
+    $p_filename = $p_filedescr['filename'];
+    if (isset($p_options[PCLZIP_OPT_ADD_PATH])) {
+      $p_add_dir = $p_options[PCLZIP_OPT_ADD_PATH];
+    }
+    else {
+      $p_add_dir = '';
+    }
+    if (isset($p_options[PCLZIP_OPT_REMOVE_PATH])) {
+      $p_remove_dir = $p_options[PCLZIP_OPT_REMOVE_PATH];
+    }
+    else {
+      $p_remove_dir = '';
+    }
+    if (isset($p_options[PCLZIP_OPT_REMOVE_ALL_PATH])) {
+      $p_remove_all_dir = $p_options[PCLZIP_OPT_REMOVE_ALL_PATH];
+    }
+    else {
+      $p_remove_all_dir = 0;
+    }
+
+
+    // ----- Look for full name change
+    if (isset($p_filedescr['new_full_name'])) {
+      // ----- Remove drive letter if any
+      $v_stored_filename = PclZipUtilTranslateWinPath($p_filedescr['new_full_name']);
+    }
+    
+    // ----- Look for path and/or short name change
+    else {
+
+      // ----- Look for short name change
+      // Its when we cahnge just the filename but not the path
+      if (isset($p_filedescr['new_short_name'])) {
+        $v_path_info = pathinfo($p_filename);
+        $v_dir = '';
+        if ($v_path_info['dirname'] != '') {
+          $v_dir = $v_path_info['dirname'].'/';
+        }
+        $v_stored_filename = $v_dir.$p_filedescr['new_short_name'];
+      }
+      else {
+        // ----- Calculate the stored filename
+        $v_stored_filename = $p_filename;
+      }
+
+      // ----- Look for all path to remove
+      if ($p_remove_all_dir) {
+        $v_stored_filename = basename($p_filename);
+      }
+      // ----- Look for partial path remove
+      else if ($p_remove_dir != "") {
+        if (substr($p_remove_dir, -1) != '/')
+          $p_remove_dir .= "/";
+
+        if (   (substr($p_filename, 0, 2) == "./")
+            || (substr($p_remove_dir, 0, 2) == "./")) {
+            
+          if (   (substr($p_filename, 0, 2) == "./")
+              && (substr($p_remove_dir, 0, 2) != "./")) {
+            $p_remove_dir = "./".$p_remove_dir;
+          }
+          if (   (substr($p_filename, 0, 2) != "./")
+              && (substr($p_remove_dir, 0, 2) == "./")) {
+            $p_remove_dir = substr($p_remove_dir, 2);
+          }
+        }
+
+        $v_compare = PclZipUtilPathInclusion($p_remove_dir,
+                                             $v_stored_filename);
+        if ($v_compare > 0) {
+          if ($v_compare == 2) {
+            $v_stored_filename = "";
+          }
+          else {
+            $v_stored_filename = substr($v_stored_filename,
+                                        strlen($p_remove_dir));
+          }
+        }
+      }
+      
+      // ----- Remove drive letter if any
+      $v_stored_filename = PclZipUtilTranslateWinPath($v_stored_filename);
+      
+      // ----- Look for path to add
+      if ($p_add_dir != "") {
+        if (substr($p_add_dir, -1) == "/")
+          $v_stored_filename = $p_add_dir.$v_stored_filename;
+        else
+          $v_stored_filename = $p_add_dir."/".$v_stored_filename;
+      }
+    }
+
+    // ----- Filename (reduce the path of stored name)
+    $v_stored_filename = PclZipUtilPathReduction($v_stored_filename);
+    $p_filedescr['stored_filename'] = $v_stored_filename;
+    
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privWriteFileHeader()
+  // Description :
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privWriteFileHeader(&$p_header)
+  {
+    $v_result=1;
+
+    // ----- Store the offset position of the file
+    $p_header['offset'] = ftell($this->zip_fd);
+
+    // ----- Transform UNIX mtime to DOS format mdate/mtime
+    $v_date = getdate($p_header['mtime']);
+    $v_mtime = ($v_date['hours']<<11) + ($v_date['minutes']<<5) + $v_date['seconds']/2;
+    $v_mdate = (($v_date['year']-1980)<<9) + ($v_date['mon']<<5) + $v_date['mday'];
+
+    // ----- Packed data
+    $v_binary_data = pack("VvvvvvVVVvv", 0x04034b50,
+	                      $p_header['version_extracted'], $p_header['flag'],
+                          $p_header['compression'], $v_mtime, $v_mdate,
+                          $p_header['crc'], $p_header['compressed_size'],
+						  $p_header['size'],
+                          strlen($p_header['stored_filename']),
+						  $p_header['extra_len']);
+
+    // ----- Write the first 148 bytes of the header in the archive
+    fputs($this->zip_fd, $v_binary_data, 30);
+
+    // ----- Write the variable fields
+    if (strlen($p_header['stored_filename']) != 0)
+    {
+      fputs($this->zip_fd, $p_header['stored_filename'], strlen($p_header['stored_filename']));
+    }
+    if ($p_header['extra_len'] != 0)
+    {
+      fputs($this->zip_fd, $p_header['extra'], $p_header['extra_len']);
+    }
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privWriteCentralFileHeader()
+  // Description :
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privWriteCentralFileHeader(&$p_header)
+  {
+    $v_result=1;
+
+    // TBC
+    //for(reset($p_header); $key = key($p_header); next($p_header)) {
+    //}
+
+    // ----- Transform UNIX mtime to DOS format mdate/mtime
+    $v_date = getdate($p_header['mtime']);
+    $v_mtime = ($v_date['hours']<<11) + ($v_date['minutes']<<5) + $v_date['seconds']/2;
+    $v_mdate = (($v_date['year']-1980)<<9) + ($v_date['mon']<<5) + $v_date['mday'];
+
+
+    // ----- Packed data
+    $v_binary_data = pack("VvvvvvvVVVvvvvvVV", 0x02014b50,
+	                      $p_header['version'], $p_header['version_extracted'],
+                          $p_header['flag'], $p_header['compression'],
+						  $v_mtime, $v_mdate, $p_header['crc'],
+                          $p_header['compressed_size'], $p_header['size'],
+                          strlen($p_header['stored_filename']),
+						  $p_header['extra_len'], $p_header['comment_len'],
+                          $p_header['disk'], $p_header['internal'],
+						  $p_header['external'], $p_header['offset']);
+
+    // ----- Write the 42 bytes of the header in the zip file
+    fputs($this->zip_fd, $v_binary_data, 46);
+
+    // ----- Write the variable fields
+    if (strlen($p_header['stored_filename']) != 0)
+    {
+      fputs($this->zip_fd, $p_header['stored_filename'], strlen($p_header['stored_filename']));
+    }
+    if ($p_header['extra_len'] != 0)
+    {
+      fputs($this->zip_fd, $p_header['extra'], $p_header['extra_len']);
+    }
+    if ($p_header['comment_len'] != 0)
+    {
+      fputs($this->zip_fd, $p_header['comment'], $p_header['comment_len']);
+    }
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privWriteCentralHeader()
+  // Description :
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privWriteCentralHeader($p_nb_entries, $p_size, $p_offset, $p_comment)
+  {
+    $v_result=1;
+
+    // ----- Packed data
+    $v_binary_data = pack("VvvvvVVv", 0x06054b50, 0, 0, $p_nb_entries,
+	                      $p_nb_entries, $p_size,
+						  $p_offset, strlen($p_comment));
+
+    // ----- Write the 22 bytes of the header in the zip file
+    fputs($this->zip_fd, $v_binary_data, 22);
+
+    // ----- Write the variable fields
+    if (strlen($p_comment) != 0)
+    {
+      fputs($this->zip_fd, $p_comment, strlen($p_comment));
+    }
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privList()
+  // Description :
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privList(&$p_list)
+  {
+    $v_result=1;
+
+    // ----- Magic quotes trick
+    $this->privDisableMagicQuotes();
+
+    // ----- Open the zip file
+    if (($this->zip_fd = @fopen($this->zipname, 'rb')) == 0)
+    {
+      // ----- Magic quotes trick
+      $this->privSwapBackMagicQuotes();
+      
+      // ----- Error log
+      PclZip::privErrorLog(PCLZIP_ERR_READ_OPEN_FAIL, 'Unable to open archive \''.$this->zipname.'\' in binary read mode');
+
+      // ----- Return
+      return PclZip::errorCode();
+    }
+
+    // ----- Read the central directory informations
+    $v_central_dir = array();
+    if (($v_result = $this->privReadEndCentralDir($v_central_dir)) != 1)
+    {
+      $this->privSwapBackMagicQuotes();
+      return $v_result;
+    }
+
+    // ----- Go to beginning of Central Dir
+    @rewind($this->zip_fd);
+    if (@fseek($this->zip_fd, $v_central_dir['offset']))
+    {
+      $this->privSwapBackMagicQuotes();
+
+      // ----- Error log
+      PclZip::privErrorLog(PCLZIP_ERR_INVALID_ARCHIVE_ZIP, 'Invalid archive size');
+
+      // ----- Return
+      return PclZip::errorCode();
+    }
+
+    // ----- Read each entry
+    for ($i=0; $i<$v_central_dir['entries']; $i++)
+    {
+      // ----- Read the file header
+      if (($v_result = $this->privReadCentralFileHeader($v_header)) != 1)
+      {
+        $this->privSwapBackMagicQuotes();
+        return $v_result;
+      }
+      $v_header['index'] = $i;
+
+      // ----- Get the only interesting attributes
+      $this->privConvertHeader2FileInfo($v_header, $p_list[$i]);
+      unset($v_header);
+    }
+
+    // ----- Close the zip file
+    $this->privCloseFd();
+
+    // ----- Magic quotes trick
+    $this->privSwapBackMagicQuotes();
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privConvertHeader2FileInfo()
+  // Description :
+  //   This function takes the file informations from the central directory
+  //   entries and extract the interesting parameters that will be given back.
+  //   The resulting file infos are set in the array $p_info
+  //     $p_info['filename'] : Filename with full path. Given by user (add),
+  //                           extracted in the filesystem (extract).
+  //     $p_info['stored_filename'] : Stored filename in the archive.
+  //     $p_info['size'] = Size of the file.
+  //     $p_info['compressed_size'] = Compressed size of the file.
+  //     $p_info['mtime'] = Last modification date of the file.
+  //     $p_info['comment'] = Comment associated with the file.
+  //     $p_info['folder'] = true/false : indicates if the entry is a folder or not.
+  //     $p_info['status'] = status of the action on the file.
+  //     $p_info['crc'] = CRC of the file content.
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privConvertHeader2FileInfo($p_header, &$p_info)
+  {
+    $v_result=1;
+
+    // ----- Get the interesting attributes
+    $v_temp_path = PclZipUtilPathReduction($p_header['filename']);
+    $p_info['filename'] = $v_temp_path;
+    $v_temp_path = PclZipUtilPathReduction($p_header['stored_filename']);
+    $p_info['stored_filename'] = $v_temp_path;
+    $p_info['size'] = $p_header['size'];
+    $p_info['compressed_size'] = $p_header['compressed_size'];
+    $p_info['mtime'] = $p_header['mtime'];
+    $p_info['comment'] = $p_header['comment'];
+    $p_info['folder'] = (($p_header['external']&0x00000010)==0x00000010);
+    $p_info['index'] = $p_header['index'];
+    $p_info['status'] = $p_header['status'];
+    $p_info['crc'] = $p_header['crc'];
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privExtractByRule()
+  // Description :
+  //   Extract a file or directory depending of rules (by index, by name, ...)
+  // Parameters :
+  //   $p_file_list : An array where will be placed the properties of each
+  //                  extracted file
+  //   $p_path : Path to add while writing the extracted files
+  //   $p_remove_path : Path to remove (from the file memorized path) while writing the
+  //                    extracted files. If the path does not match the file path,
+  //                    the file is extracted with its memorized path.
+  //                    $p_remove_path does not apply to 'list' mode.
+  //                    $p_path and $p_remove_path are commulative.
+  // Return Values :
+  //   1 on success,0 or less on error (see error code list)
+  // --------------------------------------------------------------------------------
+  function privExtractByRule(&$p_file_list, $p_path, $p_remove_path, $p_remove_all_path, &$p_options)
+  {
+    $v_result=1;
+
+    // ----- Magic quotes trick
+    $this->privDisableMagicQuotes();
+
+    // ----- Check the path
+    if (   ($p_path == "")
+	    || (   (substr($p_path, 0, 1) != "/")
+		    && (substr($p_path, 0, 3) != "../")
+			&& (substr($p_path,1,2)!=":/")))
+      $p_path = "./".$p_path;
+
+    // ----- Reduce the path last (and duplicated) '/'
+    if (($p_path != "./") && ($p_path != "/"))
+    {
+      // ----- Look for the path end '/'
+      while (substr($p_path, -1) == "/")
+      {
+        $p_path = substr($p_path, 0, strlen($p_path)-1);
+      }
+    }
+
+    // ----- Look for path to remove format (should end by /)
+    if (($p_remove_path != "") && (substr($p_remove_path, -1) != '/'))
+    {
+      $p_remove_path .= '/';
+    }
+    $p_remove_path_size = strlen($p_remove_path);
+
+    // ----- Open the zip file
+    if (($v_result = $this->privOpenFd('rb')) != 1)
+    {
+      $this->privSwapBackMagicQuotes();
+      return $v_result;
+    }
+
+    // ----- Read the central directory informations
+    $v_central_dir = array();
+    if (($v_result = $this->privReadEndCentralDir($v_central_dir)) != 1)
+    {
+      // ----- Close the zip file
+      $this->privCloseFd();
+      $this->privSwapBackMagicQuotes();
+
+      return $v_result;
+    }
+
+    // ----- Start at beginning of Central Dir
+    $v_pos_entry = $v_central_dir['offset'];
+
+    // ----- Read each entry
+    $j_start = 0;
+    for ($i=0, $v_nb_extracted=0; $i<$v_central_dir['entries']; $i++)
+    {
+
+      // ----- Read next Central dir entry
+      @rewind($this->zip_fd);
+      if (@fseek($this->zip_fd, $v_pos_entry))
+      {
+        // ----- Close the zip file
+        $this->privCloseFd();
+        $this->privSwapBackMagicQuotes();
+
+        // ----- Error log
+        PclZip::privErrorLog(PCLZIP_ERR_INVALID_ARCHIVE_ZIP, 'Invalid archive size');
+
+        // ----- Return
+        return PclZip::errorCode();
+      }
+
+      // ----- Read the file header
+      $v_header = array();
+      if (($v_result = $this->privReadCentralFileHeader($v_header)) != 1)
+      {
+        // ----- Close the zip file
+        $this->privCloseFd();
+        $this->privSwapBackMagicQuotes();
+
+        return $v_result;
+      }
+
+      // ----- Store the index
+      $v_header['index'] = $i;
+
+      // ----- Store the file position
+      $v_pos_entry = ftell($this->zip_fd);
+
+      // ----- Look for the specific extract rules
+      $v_extract = false;
+
+      // ----- Look for extract by name rule
+      if (   (isset($p_options[PCLZIP_OPT_BY_NAME]))
+          && ($p_options[PCLZIP_OPT_BY_NAME] != 0)) {
+
+          // ----- Look if the filename is in the list
+          for ($j=0; ($j<sizeof($p_options[PCLZIP_OPT_BY_NAME])) && (!$v_extract); $j++) {
+
+              // ----- Look for a directory
+              if (substr($p_options[PCLZIP_OPT_BY_NAME][$j], -1) == "/") {
+
+                  // ----- Look if the directory is in the filename path
+                  if (   (strlen($v_header['stored_filename']) > strlen($p_options[PCLZIP_OPT_BY_NAME][$j]))
+                      && (substr($v_header['stored_filename'], 0, strlen($p_options[PCLZIP_OPT_BY_NAME][$j])) == $p_options[PCLZIP_OPT_BY_NAME][$j])) {
+                      $v_extract = true;
+                  }
+              }
+              // ----- Look for a filename
+              elseif ($v_header['stored_filename'] == $p_options[PCLZIP_OPT_BY_NAME][$j]) {
+                  $v_extract = true;
+              }
+          }
+      }
+
+      // ----- Look for extract by ereg rule
+      // ereg() is deprecated with PHP 5.3
+      /* 
+      else if (   (isset($p_options[PCLZIP_OPT_BY_EREG]))
+               && ($p_options[PCLZIP_OPT_BY_EREG] != "")) {
+
+          if (ereg($p_options[PCLZIP_OPT_BY_EREG], $v_header['stored_filename'])) {
+              $v_extract = true;
+          }
+      }
+      */
+
+      // ----- Look for extract by preg rule
+      else if (   (isset($p_options[PCLZIP_OPT_BY_PREG]))
+               && ($p_options[PCLZIP_OPT_BY_PREG] != "")) {
+
+          if (preg_match($p_options[PCLZIP_OPT_BY_PREG], $v_header['stored_filename'])) {
+              $v_extract = true;
+          }
+      }
+
+      // ----- Look for extract by index rule
+      else if (   (isset($p_options[PCLZIP_OPT_BY_INDEX]))
+               && ($p_options[PCLZIP_OPT_BY_INDEX] != 0)) {
+          
+          // ----- Look if the index is in the list
+          for ($j=$j_start; ($j<sizeof($p_options[PCLZIP_OPT_BY_INDEX])) && (!$v_extract); $j++) {
+
+              if (($i>=$p_options[PCLZIP_OPT_BY_INDEX][$j]['start']) && ($i<=$p_options[PCLZIP_OPT_BY_INDEX][$j]['end'])) {
+                  $v_extract = true;
+              }
+              if ($i>=$p_options[PCLZIP_OPT_BY_INDEX][$j]['end']) {
+                  $j_start = $j+1;
+              }
+
+              if ($p_options[PCLZIP_OPT_BY_INDEX][$j]['start']>$i) {
+                  break;
+              }
+          }
+      }
+
+      // ----- Look for no rule, which means extract all the archive
+      else {
+          $v_extract = true;
+      }
+
+	  // ----- Check compression method
+	  if (   ($v_extract)
+	      && (   ($v_header['compression'] != 8)
+		      && ($v_header['compression'] != 0))) {
+          $v_header['status'] = 'unsupported_compression';
+
+          // ----- Look for PCLZIP_OPT_STOP_ON_ERROR
+          if (   (isset($p_options[PCLZIP_OPT_STOP_ON_ERROR]))
+		      && ($p_options[PCLZIP_OPT_STOP_ON_ERROR]===true)) {
+
+              $this->privSwapBackMagicQuotes();
+              
+              PclZip::privErrorLog(PCLZIP_ERR_UNSUPPORTED_COMPRESSION,
+			                       "Filename '".$v_header['stored_filename']."' is "
+				  	    	  	   ."compressed by an unsupported compression "
+				  	    	  	   ."method (".$v_header['compression'].") ");
+
+              return PclZip::errorCode();
+		  }
+	  }
+	  
+	  // ----- Check encrypted files
+	  if (($v_extract) && (($v_header['flag'] & 1) == 1)) {
+          $v_header['status'] = 'unsupported_encryption';
+
+          // ----- Look for PCLZIP_OPT_STOP_ON_ERROR
+          if (   (isset($p_options[PCLZIP_OPT_STOP_ON_ERROR]))
+		      && ($p_options[PCLZIP_OPT_STOP_ON_ERROR]===true)) {
+
+              $this->privSwapBackMagicQuotes();
+
+              PclZip::privErrorLog(PCLZIP_ERR_UNSUPPORTED_ENCRYPTION,
+			                       "Unsupported encryption for "
+				  	    	  	   ." filename '".$v_header['stored_filename']
+								   ."'");
+
+              return PclZip::errorCode();
+		  }
+    }
+
+      // ----- Look for real extraction
+      if (($v_extract) && ($v_header['status'] != 'ok')) {
+          $v_result = $this->privConvertHeader2FileInfo($v_header,
+		                                        $p_file_list[$v_nb_extracted++]);
+          if ($v_result != 1) {
+              $this->privCloseFd();
+              $this->privSwapBackMagicQuotes();
+              return $v_result;
+          }
+
+          $v_extract = false;
+      }
+      
+      // ----- Look for real extraction
+      if ($v_extract)
+      {
+
+        // ----- Go to the file position
+        @rewind($this->zip_fd);
+        if (@fseek($this->zip_fd, $v_header['offset']))
+        {
+          // ----- Close the zip file
+          $this->privCloseFd();
+
+          $this->privSwapBackMagicQuotes();
+
+          // ----- Error log
+          PclZip::privErrorLog(PCLZIP_ERR_INVALID_ARCHIVE_ZIP, 'Invalid archive size');
+
+          // ----- Return
+          return PclZip::errorCode();
+        }
+
+        // ----- Look for extraction as string
+        if ($p_options[PCLZIP_OPT_EXTRACT_AS_STRING]) {
+
+          $v_string = '';
+
+          // ----- Extracting the file
+          $v_result1 = $this->privExtractFileAsString($v_header, $v_string, $p_options);
+          if ($v_result1 < 1) {
+            $this->privCloseFd();
+            $this->privSwapBackMagicQuotes();
+            return $v_result1;
+          }
+
+          // ----- Get the only interesting attributes
+          if (($v_result = $this->privConvertHeader2FileInfo($v_header, $p_file_list[$v_nb_extracted])) != 1)
+          {
+            // ----- Close the zip file
+            $this->privCloseFd();
+            $this->privSwapBackMagicQuotes();
+
+            return $v_result;
+          }
+
+          // ----- Set the file content
+          $p_file_list[$v_nb_extracted]['content'] = $v_string;
+
+          // ----- Next extracted file
+          $v_nb_extracted++;
+          
+          // ----- Look for user callback abort
+          if ($v_result1 == 2) {
+          	break;
+          }
+        }
+        // ----- Look for extraction in standard output
+        elseif (   (isset($p_options[PCLZIP_OPT_EXTRACT_IN_OUTPUT]))
+		        && ($p_options[PCLZIP_OPT_EXTRACT_IN_OUTPUT])) {
+          // ----- Extracting the file in standard output
+          $v_result1 = $this->privExtractFileInOutput($v_header, $p_options);
+          if ($v_result1 < 1) {
+            $this->privCloseFd();
+            $this->privSwapBackMagicQuotes();
+            return $v_result1;
+          }
+
+          // ----- Get the only interesting attributes
+          if (($v_result = $this->privConvertHeader2FileInfo($v_header, $p_file_list[$v_nb_extracted++])) != 1) {
+            $this->privCloseFd();
+            $this->privSwapBackMagicQuotes();
+            return $v_result;
+          }
+
+          // ----- Look for user callback abort
+          if ($v_result1 == 2) {
+          	break;
+          }
+        }
+        // ----- Look for normal extraction
+        else {
+          // ----- Extracting the file
+          $v_result1 = $this->privExtractFile($v_header,
+		                                      $p_path, $p_remove_path,
+											  $p_remove_all_path,
+											  $p_options);
+          if ($v_result1 < 1) {
+            $this->privCloseFd();
+            $this->privSwapBackMagicQuotes();
+            return $v_result1;
+          }
+
+          // ----- Get the only interesting attributes
+          if (($v_result = $this->privConvertHeader2FileInfo($v_header, $p_file_list[$v_nb_extracted++])) != 1)
+          {
+            // ----- Close the zip file
+            $this->privCloseFd();
+            $this->privSwapBackMagicQuotes();
+
+            return $v_result;
+          }
+
+          // ----- Look for user callback abort
+          if ($v_result1 == 2) {
+          	break;
+          }
+        }
+      }
+    }
+
+    // ----- Close the zip file
+    $this->privCloseFd();
+    $this->privSwapBackMagicQuotes();
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privExtractFile()
+  // Description :
+  // Parameters :
+  // Return Values :
+  //
+  // 1 : ... ?
+  // PCLZIP_ERR_USER_ABORTED(2) : User ask for extraction stop in callback
+  // --------------------------------------------------------------------------------
+  function privExtractFile(&$p_entry, $p_path, $p_remove_path, $p_remove_all_path, &$p_options)
+  {
+    $v_result=1;
+
+    // ----- Read the file header
+    if (($v_result = $this->privReadFileHeader($v_header)) != 1)
+    {
+      // ----- Return
+      return $v_result;
+    }
+
+
+    // ----- Check that the file header is coherent with $p_entry info
+    if ($this->privCheckFileHeaders($v_header, $p_entry) != 1) {
+        // TBC
+    }
+
+    // ----- Look for all path to remove
+    if ($p_remove_all_path == true) {
+        // ----- Look for folder entry that not need to be extracted
+        if (($p_entry['external']&0x00000010)==0x00000010) {
+
+            $p_entry['status'] = "filtered";
+
+            return $v_result;
+        }
+
+        // ----- Get the basename of the path
+        $p_entry['filename'] = basename($p_entry['filename']);
+    }
+
+    // ----- Look for path to remove
+    else if ($p_remove_path != "")
+    {
+      if (PclZipUtilPathInclusion($p_remove_path, $p_entry['filename']) == 2)
+      {
+
+        // ----- Change the file status
+        $p_entry['status'] = "filtered";
+
+        // ----- Return
+        return $v_result;
+      }
+
+      $p_remove_path_size = strlen($p_remove_path);
+      if (substr($p_entry['filename'], 0, $p_remove_path_size) == $p_remove_path)
+      {
+
+        // ----- Remove the path
+        $p_entry['filename'] = substr($p_entry['filename'], $p_remove_path_size);
+
+      }
+    }
+
+    // ----- Add the path
+    if ($p_path != '') {
+      $p_entry['filename'] = $p_path."/".$p_entry['filename'];
+    }
+    
+    // ----- Check a base_dir_restriction
+    if (isset($p_options[PCLZIP_OPT_EXTRACT_DIR_RESTRICTION])) {
+      $v_inclusion
+      = PclZipUtilPathInclusion($p_options[PCLZIP_OPT_EXTRACT_DIR_RESTRICTION],
+                                $p_entry['filename']); 
+      if ($v_inclusion == 0) {
+
+        PclZip::privErrorLog(PCLZIP_ERR_DIRECTORY_RESTRICTION,
+			                     "Filename '".$p_entry['filename']."' is "
+								 ."outside PCLZIP_OPT_EXTRACT_DIR_RESTRICTION");
+
+        return PclZip::errorCode();
+      }
+    }
+
+    // ----- Look for pre-extract callback
+    if (isset($p_options[PCLZIP_CB_PRE_EXTRACT])) {
+
+      // ----- Generate a local information
+      $v_local_header = array();
+      $this->privConvertHeader2FileInfo($p_entry, $v_local_header);
+
+      // ----- Call the callback
+      // Here I do not use call_user_func() because I need to send a reference to the
+      // header.
+//      eval('$v_result = '.$p_options[PCLZIP_CB_PRE_EXTRACT].'(PCLZIP_CB_PRE_EXTRACT, $v_local_header);');
+      $v_result = $p_options[PCLZIP_CB_PRE_EXTRACT](PCLZIP_CB_PRE_EXTRACT, $v_local_header);
+      if ($v_result == 0) {
+        // ----- Change the file status
+        $p_entry['status'] = "skipped";
+        $v_result = 1;
+      }
+      
+      // ----- Look for abort result
+      if ($v_result == 2) {
+        // ----- This status is internal and will be changed in 'skipped'
+        $p_entry['status'] = "aborted";
+      	$v_result = PCLZIP_ERR_USER_ABORTED;
+      }
+
+      // ----- Update the informations
+      // Only some fields can be modified
+      $p_entry['filename'] = $v_local_header['filename'];
+    }
+
+
+    // ----- Look if extraction should be done
+    if ($p_entry['status'] == 'ok') {
+
+    // ----- Look for specific actions while the file exist
+    if (file_exists($p_entry['filename']))
+    {
+
+      // ----- Look if file is a directory
+      if (is_dir($p_entry['filename']))
+      {
+
+        // ----- Change the file status
+        $p_entry['status'] = "already_a_directory";
+        
+        // ----- Look for PCLZIP_OPT_STOP_ON_ERROR
+        // For historical reason first PclZip implementation does not stop
+        // when this kind of error occurs.
+        if (   (isset($p_options[PCLZIP_OPT_STOP_ON_ERROR]))
+		    && ($p_options[PCLZIP_OPT_STOP_ON_ERROR]===true)) {
+
+            PclZip::privErrorLog(PCLZIP_ERR_ALREADY_A_DIRECTORY,
+			                     "Filename '".$p_entry['filename']."' is "
+								 ."already used by an existing directory");
+
+            return PclZip::errorCode();
+		    }
+      }
+      // ----- Look if file is write protected
+      else if (!is_writeable($p_entry['filename']))
+      {
+
+        // ----- Change the file status
+        $p_entry['status'] = "write_protected";
+
+        // ----- Look for PCLZIP_OPT_STOP_ON_ERROR
+        // For historical reason first PclZip implementation does not stop
+        // when this kind of error occurs.
+        if (   (isset($p_options[PCLZIP_OPT_STOP_ON_ERROR]))
+		    && ($p_options[PCLZIP_OPT_STOP_ON_ERROR]===true)) {
+
+            PclZip::privErrorLog(PCLZIP_ERR_WRITE_OPEN_FAIL,
+			                     "Filename '".$p_entry['filename']."' exists "
+								 ."and is write protected");
+
+            return PclZip::errorCode();
+		    }
+      }
+
+      // ----- Look if the extracted file is older
+      else if (filemtime($p_entry['filename']) > $p_entry['mtime'])
+      {
+        // ----- Change the file status
+        if (   (isset($p_options[PCLZIP_OPT_REPLACE_NEWER]))
+		    && ($p_options[PCLZIP_OPT_REPLACE_NEWER]===true)) {
+	  	  }
+		    else {
+            $p_entry['status'] = "newer_exist";
+
+            // ----- Look for PCLZIP_OPT_STOP_ON_ERROR
+            // For historical reason first PclZip implementation does not stop
+            // when this kind of error occurs.
+            if (   (isset($p_options[PCLZIP_OPT_STOP_ON_ERROR]))
+		        && ($p_options[PCLZIP_OPT_STOP_ON_ERROR]===true)) {
+
+                PclZip::privErrorLog(PCLZIP_ERR_WRITE_OPEN_FAIL,
+			             "Newer version of '".$p_entry['filename']."' exists "
+					    ."and option PCLZIP_OPT_REPLACE_NEWER is not selected");
+
+                return PclZip::errorCode();
+		      }
+		    }
+      }
+      else {
+      }
+    }
+
+    // ----- Check the directory availability and create it if necessary
+    else {
+      if ((($p_entry['external']&0x00000010)==0x00000010) || (substr($p_entry['filename'], -1) == '/'))
+        $v_dir_to_check = $p_entry['filename'];
+      else if (!strstr($p_entry['filename'], "/"))
+        $v_dir_to_check = "";
+      else
+        $v_dir_to_check = dirname($p_entry['filename']);
+
+        if (($v_result = $this->privDirCheck($v_dir_to_check, (($p_entry['external']&0x00000010)==0x00000010))) != 1) {
+  
+          // ----- Change the file status
+          $p_entry['status'] = "path_creation_fail";
+  
+          // ----- Return
+          //return $v_result;
+          $v_result = 1;
+        }
+      }
+    }
+
+    // ----- Look if extraction should be done
+    if ($p_entry['status'] == 'ok') {
+
+      // ----- Do the extraction (if not a folder)
+      if (!(($p_entry['external']&0x00000010)==0x00000010))
+      {
+        // ----- Look for not compressed file
+        if ($p_entry['compression'] == 0) {
+
+    		  // ----- Opening destination file
+          if (($v_dest_file = @fopen($p_entry['filename'], 'wb')) == 0)
+          {
+
+            // ----- Change the file status
+            $p_entry['status'] = "write_error";
+
+            // ----- Return
+            return $v_result;
+          }
+
+
+          // ----- Read the file by PCLZIP_READ_BLOCK_SIZE octets blocks
+          $v_size = $p_entry['compressed_size'];
+          while ($v_size != 0)
+          {
+            $v_read_size = ($v_size < PCLZIP_READ_BLOCK_SIZE ? $v_size : PCLZIP_READ_BLOCK_SIZE);
+            $v_buffer = @fread($this->zip_fd, $v_read_size);
+            /* Try to speed up the code
+            $v_binary_data = pack('a'.$v_read_size, $v_buffer);
+            @fwrite($v_dest_file, $v_binary_data, $v_read_size);
+            */
+            @fwrite($v_dest_file, $v_buffer, $v_read_size);            
+            $v_size -= $v_read_size;
+          }
+
+          // ----- Closing the destination file
+          fclose($v_dest_file);
+
+          // ----- Change the file mtime
+          touch($p_entry['filename'], $p_entry['mtime']);
+          
+
+        }
+        else {
+          // ----- TBC
+          // Need to be finished
+          if (($p_entry['flag'] & 1) == 1) {
+            PclZip::privErrorLog(PCLZIP_ERR_UNSUPPORTED_ENCRYPTION, 'File \''.$p_entry['filename'].'\' is encrypted. Encrypted files are not supported.');
+            return PclZip::errorCode();
+          }
+
+
+          // ----- Look for using temporary file to unzip
+          if ( (!isset($p_options[PCLZIP_OPT_TEMP_FILE_OFF])) 
+              && (isset($p_options[PCLZIP_OPT_TEMP_FILE_ON])
+                  || (isset($p_options[PCLZIP_OPT_TEMP_FILE_THRESHOLD])
+                      && ($p_options[PCLZIP_OPT_TEMP_FILE_THRESHOLD] <= $p_entry['size'])) ) ) {
+            $v_result = $this->privExtractFileUsingTempFile($p_entry, $p_options);
+            if ($v_result < PCLZIP_ERR_NO_ERROR) {
+              return $v_result;
+            }
+          }
+          
+          // ----- Look for extract in memory
+          else {
+
+          
+            // ----- Read the compressed file in a buffer (one shot)
+            $v_buffer = @fread($this->zip_fd, $p_entry['compressed_size']);
+            
+            // ----- Decompress the file
+            $v_file_content = @gzinflate($v_buffer);
+            unset($v_buffer);
+            if ($v_file_content === FALSE) {
+  
+              // ----- Change the file status
+              // TBC
+              $p_entry['status'] = "error";
+              
+              return $v_result;
+            }
+            
+            // ----- Opening destination file
+            if (($v_dest_file = @fopen($p_entry['filename'], 'wb')) == 0) {
+  
+              // ----- Change the file status
+              $p_entry['status'] = "write_error";
+  
+              return $v_result;
+            }
+  
+            // ----- Write the uncompressed data
+            @fwrite($v_dest_file, $v_file_content, $p_entry['size']);
+            unset($v_file_content);
+  
+            // ----- Closing the destination file
+            @fclose($v_dest_file);
+            
+          }
+
+          // ----- Change the file mtime
+          @touch($p_entry['filename'], $p_entry['mtime']);
+        }
+
+        // ----- Look for chmod option
+        if (isset($p_options[PCLZIP_OPT_SET_CHMOD])) {
+
+          // ----- Change the mode of the file
+          @chmod($p_entry['filename'], $p_options[PCLZIP_OPT_SET_CHMOD]);
+        }
+
+      }
+    }
+
+  	// ----- Change abort status
+  	if ($p_entry['status'] == "aborted") {
+        $p_entry['status'] = "skipped";
+  	}
+	
+    // ----- Look for post-extract callback
+    elseif (isset($p_options[PCLZIP_CB_POST_EXTRACT])) {
+
+      // ----- Generate a local information
+      $v_local_header = array();
+      $this->privConvertHeader2FileInfo($p_entry, $v_local_header);
+
+      // ----- Call the callback
+      // Here I do not use call_user_func() because I need to send a reference to the
+      // header.
+//      eval('$v_result = '.$p_options[PCLZIP_CB_POST_EXTRACT].'(PCLZIP_CB_POST_EXTRACT, $v_local_header);');
+      $v_result = $p_options[PCLZIP_CB_POST_EXTRACT](PCLZIP_CB_POST_EXTRACT, $v_local_header);
+
+      // ----- Look for abort result
+      if ($v_result == 2) {
+      	$v_result = PCLZIP_ERR_USER_ABORTED;
+      }
+    }
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privExtractFileUsingTempFile()
+  // Description :
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privExtractFileUsingTempFile(&$p_entry, &$p_options)
+  {
+    $v_result=1;
+        
+    // ----- Creates a temporary file
+    $v_gzip_temp_name = PCLZIP_TEMPORARY_DIR.uniqid('pclzip-').'.gz';
+    if (($v_dest_file = @fopen($v_gzip_temp_name, "wb")) == 0) {
+      fclose($v_file);
+      PclZip::privErrorLog(PCLZIP_ERR_WRITE_OPEN_FAIL, 'Unable to open temporary file \''.$v_gzip_temp_name.'\' in binary write mode');
+      return PclZip::errorCode();
+    }
+
+
+    // ----- Write gz file format header
+    $v_binary_data = pack('va1a1Va1a1', 0x8b1f, Chr($p_entry['compression']), Chr(0x00), time(), Chr(0x00), Chr(3));
+    @fwrite($v_dest_file, $v_binary_data, 10);
+
+    // ----- Read the file by PCLZIP_READ_BLOCK_SIZE octets blocks
+    $v_size = $p_entry['compressed_size'];
+    while ($v_size != 0)
+    {
+      $v_read_size = ($v_size < PCLZIP_READ_BLOCK_SIZE ? $v_size : PCLZIP_READ_BLOCK_SIZE);
+      $v_buffer = @fread($this->zip_fd, $v_read_size);
+      //$v_binary_data = pack('a'.$v_read_size, $v_buffer);
+      @fwrite($v_dest_file, $v_buffer, $v_read_size);
+      $v_size -= $v_read_size;
+    }
+
+    // ----- Write gz file format footer
+    $v_binary_data = pack('VV', $p_entry['crc'], $p_entry['size']);
+    @fwrite($v_dest_file, $v_binary_data, 8);
+
+    // ----- Close the temporary file
+    @fclose($v_dest_file);
+
+    // ----- Opening destination file
+    if (($v_dest_file = @fopen($p_entry['filename'], 'wb')) == 0) {
+      $p_entry['status'] = "write_error";
+      return $v_result;
+    }
+
+    // ----- Open the temporary gz file
+    if (($v_src_file = @gzopen($v_gzip_temp_name, 'rb')) == 0) {
+      @fclose($v_dest_file);
+      $p_entry['status'] = "read_error";
+      PclZip::privErrorLog(PCLZIP_ERR_READ_OPEN_FAIL, 'Unable to open temporary file \''.$v_gzip_temp_name.'\' in binary read mode');
+      return PclZip::errorCode();
+    }
+
+
+    // ----- Read the file by PCLZIP_READ_BLOCK_SIZE octets blocks
+    $v_size = $p_entry['size'];
+    while ($v_size != 0) {
+      $v_read_size = ($v_size < PCLZIP_READ_BLOCK_SIZE ? $v_size : PCLZIP_READ_BLOCK_SIZE);
+      $v_buffer = @gzread($v_src_file, $v_read_size);
+      //$v_binary_data = pack('a'.$v_read_size, $v_buffer);
+      @fwrite($v_dest_file, $v_buffer, $v_read_size);
+      $v_size -= $v_read_size;
+    }
+    @fclose($v_dest_file);
+    @gzclose($v_src_file);
+
+    // ----- Delete the temporary file
+    @unlink($v_gzip_temp_name);
+    
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privExtractFileInOutput()
+  // Description :
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privExtractFileInOutput(&$p_entry, &$p_options)
+  {
+    $v_result=1;
+
+    // ----- Read the file header
+    if (($v_result = $this->privReadFileHeader($v_header)) != 1) {
+      return $v_result;
+    }
+
+
+    // ----- Check that the file header is coherent with $p_entry info
+    if ($this->privCheckFileHeaders($v_header, $p_entry) != 1) {
+        // TBC
+    }
+
+    // ----- Look for pre-extract callback
+    if (isset($p_options[PCLZIP_CB_PRE_EXTRACT])) {
+
+      // ----- Generate a local information
+      $v_local_header = array();
+      $this->privConvertHeader2FileInfo($p_entry, $v_local_header);
+
+      // ----- Call the callback
+      // Here I do not use call_user_func() because I need to send a reference to the
+      // header.
+//      eval('$v_result = '.$p_options[PCLZIP_CB_PRE_EXTRACT].'(PCLZIP_CB_PRE_EXTRACT, $v_local_header);');
+      $v_result = $p_options[PCLZIP_CB_PRE_EXTRACT](PCLZIP_CB_PRE_EXTRACT, $v_local_header);
+      if ($v_result == 0) {
+        // ----- Change the file status
+        $p_entry['status'] = "skipped";
+        $v_result = 1;
+      }
+
+      // ----- Look for abort result
+      if ($v_result == 2) {
+        // ----- This status is internal and will be changed in 'skipped'
+        $p_entry['status'] = "aborted";
+      	$v_result = PCLZIP_ERR_USER_ABORTED;
+      }
+
+      // ----- Update the informations
+      // Only some fields can be modified
+      $p_entry['filename'] = $v_local_header['filename'];
+    }
+
+    // ----- Trace
+
+    // ----- Look if extraction should be done
+    if ($p_entry['status'] == 'ok') {
+
+      // ----- Do the extraction (if not a folder)
+      if (!(($p_entry['external']&0x00000010)==0x00000010)) {
+        // ----- Look for not compressed file
+        if ($p_entry['compressed_size'] == $p_entry['size']) {
+
+          // ----- Read the file in a buffer (one shot)
+          $v_buffer = @fread($this->zip_fd, $p_entry['compressed_size']);
+
+          // ----- Send the file to the output
+          echo $v_buffer;
+          unset($v_buffer);
+        }
+        else {
+
+          // ----- Read the compressed file in a buffer (one shot)
+          $v_buffer = @fread($this->zip_fd, $p_entry['compressed_size']);
+          
+          // ----- Decompress the file
+          $v_file_content = gzinflate($v_buffer);
+          unset($v_buffer);
+
+          // ----- Send the file to the output
+          echo $v_file_content;
+          unset($v_file_content);
+        }
+      }
+    }
+
+	// ----- Change abort status
+	if ($p_entry['status'] == "aborted") {
+      $p_entry['status'] = "skipped";
+	}
+
+    // ----- Look for post-extract callback
+    elseif (isset($p_options[PCLZIP_CB_POST_EXTRACT])) {
+
+      // ----- Generate a local information
+      $v_local_header = array();
+      $this->privConvertHeader2FileInfo($p_entry, $v_local_header);
+
+      // ----- Call the callback
+      // Here I do not use call_user_func() because I need to send a reference to the
+      // header.
+//      eval('$v_result = '.$p_options[PCLZIP_CB_POST_EXTRACT].'(PCLZIP_CB_POST_EXTRACT, $v_local_header);');
+      $v_result = $p_options[PCLZIP_CB_POST_EXTRACT](PCLZIP_CB_POST_EXTRACT, $v_local_header);
+
+      // ----- Look for abort result
+      if ($v_result == 2) {
+      	$v_result = PCLZIP_ERR_USER_ABORTED;
+      }
+    }
+
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privExtractFileAsString()
+  // Description :
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privExtractFileAsString(&$p_entry, &$p_string, &$p_options)
+  {
+    $v_result=1;
+
+    // ----- Read the file header
+    $v_header = array();
+    if (($v_result = $this->privReadFileHeader($v_header)) != 1)
+    {
+      // ----- Return
+      return $v_result;
+    }
+
+
+    // ----- Check that the file header is coherent with $p_entry info
+    if ($this->privCheckFileHeaders($v_header, $p_entry) != 1) {
+        // TBC
+    }
+
+    // ----- Look for pre-extract callback
+    if (isset($p_options[PCLZIP_CB_PRE_EXTRACT])) {
+
+      // ----- Generate a local information
+      $v_local_header = array();
+      $this->privConvertHeader2FileInfo($p_entry, $v_local_header);
+
+      // ----- Call the callback
+      // Here I do not use call_user_func() because I need to send a reference to the
+      // header.
+//      eval('$v_result = '.$p_options[PCLZIP_CB_PRE_EXTRACT].'(PCLZIP_CB_PRE_EXTRACT, $v_local_header);');
+      $v_result = $p_options[PCLZIP_CB_PRE_EXTRACT](PCLZIP_CB_PRE_EXTRACT, $v_local_header);
+      if ($v_result == 0) {
+        // ----- Change the file status
+        $p_entry['status'] = "skipped";
+        $v_result = 1;
+      }
+      
+      // ----- Look for abort result
+      if ($v_result == 2) {
+        // ----- This status is internal and will be changed in 'skipped'
+        $p_entry['status'] = "aborted";
+      	$v_result = PCLZIP_ERR_USER_ABORTED;
+      }
+
+      // ----- Update the informations
+      // Only some fields can be modified
+      $p_entry['filename'] = $v_local_header['filename'];
+    }
+
+
+    // ----- Look if extraction should be done
+    if ($p_entry['status'] == 'ok') {
+
+      // ----- Do the extraction (if not a folder)
+      if (!(($p_entry['external']&0x00000010)==0x00000010)) {
+        // ----- Look for not compressed file
+  //      if ($p_entry['compressed_size'] == $p_entry['size'])
+        if ($p_entry['compression'] == 0) {
+  
+          // ----- Reading the file
+          $p_string = @fread($this->zip_fd, $p_entry['compressed_size']);
+        }
+        else {
+  
+          // ----- Reading the file
+          $v_data = @fread($this->zip_fd, $p_entry['compressed_size']);
+          
+          // ----- Decompress the file
+          if (($p_string = @gzinflate($v_data)) === FALSE) {
+              // TBC
+          }
+        }
+  
+        // ----- Trace
+      }
+      else {
+          // TBC : error : can not extract a folder in a string
+      }
+      
+    }
+
+  	// ----- Change abort status
+  	if ($p_entry['status'] == "aborted") {
+        $p_entry['status'] = "skipped";
+  	}
+	
+    // ----- Look for post-extract callback
+    elseif (isset($p_options[PCLZIP_CB_POST_EXTRACT])) {
+
+      // ----- Generate a local information
+      $v_local_header = array();
+      $this->privConvertHeader2FileInfo($p_entry, $v_local_header);
+      
+      // ----- Swap the content to header
+      $v_local_header['content'] = $p_string;
+      $p_string = '';
+
+      // ----- Call the callback
+      // Here I do not use call_user_func() because I need to send a reference to the
+      // header.
+//      eval('$v_result = '.$p_options[PCLZIP_CB_POST_EXTRACT].'(PCLZIP_CB_POST_EXTRACT, $v_local_header);');
+      $v_result = $p_options[PCLZIP_CB_POST_EXTRACT](PCLZIP_CB_POST_EXTRACT, $v_local_header);
+
+      // ----- Swap back the content to header
+      $p_string = $v_local_header['content'];
+      unset($v_local_header['content']);
+
+      // ----- Look for abort result
+      if ($v_result == 2) {
+      	$v_result = PCLZIP_ERR_USER_ABORTED;
+      }
+    }
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privReadFileHeader()
+  // Description :
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privReadFileHeader(&$p_header)
+  {
+    $v_result=1;
+
+    // ----- Read the 4 bytes signature
+    $v_binary_data = @fread($this->zip_fd, 4);
+    $v_data = unpack('Vid', $v_binary_data);
+
+    // ----- Check signature
+    if ($v_data['id'] != 0x04034b50)
+    {
+
+      // ----- Error log
+      PclZip::privErrorLog(PCLZIP_ERR_BAD_FORMAT, 'Invalid archive structure');
+
+      // ----- Return
+      return PclZip::errorCode();
+    }
+
+    // ----- Read the first 42 bytes of the header
+    $v_binary_data = fread($this->zip_fd, 26);
+
+    // ----- Look for invalid block size
+    if (strlen($v_binary_data) != 26)
+    {
+      $p_header['filename'] = "";
+      $p_header['status'] = "invalid_header";
+
+      // ----- Error log
+      PclZip::privErrorLog(PCLZIP_ERR_BAD_FORMAT, "Invalid block size : ".strlen($v_binary_data));
+
+      // ----- Return
+      return PclZip::errorCode();
+    }
+
+    // ----- Extract the values
+    $v_data = unpack('vversion/vflag/vcompression/vmtime/vmdate/Vcrc/Vcompressed_size/Vsize/vfilename_len/vextra_len', $v_binary_data);
+
+    // ----- Get filename
+    $p_header['filename'] = fread($this->zip_fd, $v_data['filename_len']);
+
+    // ----- Get extra_fields
+    if ($v_data['extra_len'] != 0) {
+      $p_header['extra'] = fread($this->zip_fd, $v_data['extra_len']);
+    }
+    else {
+      $p_header['extra'] = '';
+    }
+
+    // ----- Extract properties
+    $p_header['version_extracted'] = $v_data['version'];
+    $p_header['compression'] = $v_data['compression'];
+    $p_header['size'] = $v_data['size'];
+    $p_header['compressed_size'] = $v_data['compressed_size'];
+    $p_header['crc'] = $v_data['crc'];
+    $p_header['flag'] = $v_data['flag'];
+    $p_header['filename_len'] = $v_data['filename_len'];
+
+    // ----- Recuperate date in UNIX format
+    $p_header['mdate'] = $v_data['mdate'];
+    $p_header['mtime'] = $v_data['mtime'];
+    if ($p_header['mdate'] && $p_header['mtime'])
+    {
+      // ----- Extract time
+      $v_hour = ($p_header['mtime'] & 0xF800) >> 11;
+      $v_minute = ($p_header['mtime'] & 0x07E0) >> 5;
+      $v_seconde = ($p_header['mtime'] & 0x001F)*2;
+
+      // ----- Extract date
+      $v_year = (($p_header['mdate'] & 0xFE00) >> 9) + 1980;
+      $v_month = ($p_header['mdate'] & 0x01E0) >> 5;
+      $v_day = $p_header['mdate'] & 0x001F;
+
+      // ----- Get UNIX date format
+      $p_header['mtime'] = @mktime($v_hour, $v_minute, $v_seconde, $v_month, $v_day, $v_year);
+
+    }
+    else
+    {
+      $p_header['mtime'] = time();
+    }
+
+    // TBC
+    //for(reset($v_data); $key = key($v_data); next($v_data)) {
+    //}
+
+    // ----- Set the stored filename
+    $p_header['stored_filename'] = $p_header['filename'];
+
+    // ----- Set the status field
+    $p_header['status'] = "ok";
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privReadCentralFileHeader()
+  // Description :
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privReadCentralFileHeader(&$p_header)
+  {
+    $v_result=1;
+
+    // ----- Read the 4 bytes signature
+    $v_binary_data = @fread($this->zip_fd, 4);
+    $v_data = unpack('Vid', $v_binary_data);
+
+    // ----- Check signature
+    if ($v_data['id'] != 0x02014b50)
+    {
+
+      // ----- Error log
+      PclZip::privErrorLog(PCLZIP_ERR_BAD_FORMAT, 'Invalid archive structure');
+
+      // ----- Return
+      return PclZip::errorCode();
+    }
+
+    // ----- Read the first 42 bytes of the header
+    $v_binary_data = fread($this->zip_fd, 42);
+
+    // ----- Look for invalid block size
+    if (strlen($v_binary_data) != 42)
+    {
+      $p_header['filename'] = "";
+      $p_header['status'] = "invalid_header";
+
+      // ----- Error log
+      PclZip::privErrorLog(PCLZIP_ERR_BAD_FORMAT, "Invalid block size : ".strlen($v_binary_data));
+
+      // ----- Return
+      return PclZip::errorCode();
+    }
+
+    // ----- Extract the values
+    $p_header = unpack('vversion/vversion_extracted/vflag/vcompression/vmtime/vmdate/Vcrc/Vcompressed_size/Vsize/vfilename_len/vextra_len/vcomment_len/vdisk/vinternal/Vexternal/Voffset', $v_binary_data);
+
+    // ----- Get filename
+    if ($p_header['filename_len'] != 0)
+      $p_header['filename'] = fread($this->zip_fd, $p_header['filename_len']);
+    else
+      $p_header['filename'] = '';
+
+    // ----- Get extra
+    if ($p_header['extra_len'] != 0)
+      $p_header['extra'] = fread($this->zip_fd, $p_header['extra_len']);
+    else
+      $p_header['extra'] = '';
+
+    // ----- Get comment
+    if ($p_header['comment_len'] != 0)
+      $p_header['comment'] = fread($this->zip_fd, $p_header['comment_len']);
+    else
+      $p_header['comment'] = '';
+
+    // ----- Extract properties
+
+    // ----- Recuperate date in UNIX format
+    //if ($p_header['mdate'] && $p_header['mtime'])
+    // TBC : bug : this was ignoring time with 0/0/0
+    if (1)
+    {
+      // ----- Extract time
+      $v_hour = ($p_header['mtime'] & 0xF800) >> 11;
+      $v_minute = ($p_header['mtime'] & 0x07E0) >> 5;
+      $v_seconde = ($p_header['mtime'] & 0x001F)*2;
+
+      // ----- Extract date
+      $v_year = (($p_header['mdate'] & 0xFE00) >> 9) + 1980;
+      $v_month = ($p_header['mdate'] & 0x01E0) >> 5;
+      $v_day = $p_header['mdate'] & 0x001F;
+
+      // ----- Get UNIX date format
+      $p_header['mtime'] = @mktime($v_hour, $v_minute, $v_seconde, $v_month, $v_day, $v_year);
+
+    }
+    else
+    {
+      $p_header['mtime'] = time();
+    }
+
+    // ----- Set the stored filename
+    $p_header['stored_filename'] = $p_header['filename'];
+
+    // ----- Set default status to ok
+    $p_header['status'] = 'ok';
+
+    // ----- Look if it is a directory
+    if (substr($p_header['filename'], -1) == '/') {
+      //$p_header['external'] = 0x41FF0010;
+      $p_header['external'] = 0x00000010;
+    }
+
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privCheckFileHeaders()
+  // Description :
+  // Parameters :
+  // Return Values :
+  //   1 on success,
+  //   0 on error;
+  // --------------------------------------------------------------------------------
+  function privCheckFileHeaders(&$p_local_header, &$p_central_header)
+  {
+    $v_result=1;
+
+  	// ----- Check the static values
+  	// TBC
+  	if ($p_local_header['filename'] != $p_central_header['filename']) {
+  	}
+  	if ($p_local_header['version_extracted'] != $p_central_header['version_extracted']) {
+  	}
+  	if ($p_local_header['flag'] != $p_central_header['flag']) {
+  	}
+  	if ($p_local_header['compression'] != $p_central_header['compression']) {
+  	}
+  	if ($p_local_header['mtime'] != $p_central_header['mtime']) {
+  	}
+  	if ($p_local_header['filename_len'] != $p_central_header['filename_len']) {
+  	}
+  
+  	// ----- Look for flag bit 3
+  	if (($p_local_header['flag'] & 8) == 8) {
+          $p_local_header['size'] = $p_central_header['size'];
+          $p_local_header['compressed_size'] = $p_central_header['compressed_size'];
+          $p_local_header['crc'] = $p_central_header['crc'];
+  	}
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privReadEndCentralDir()
+  // Description :
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privReadEndCentralDir(&$p_central_dir)
+  {
+    $v_result=1;
+
+    // ----- Go to the end of the zip file
+    $v_size = filesize($this->zipname);
+    @fseek($this->zip_fd, $v_size);
+    if (@ftell($this->zip_fd) != $v_size)
+    {
+      // ----- Error log
+      PclZip::privErrorLog(PCLZIP_ERR_BAD_FORMAT, 'Unable to go to the end of the archive \''.$this->zipname.'\'');
+
+      // ----- Return
+      return PclZip::errorCode();
+    }
+
+    // ----- First try : look if this is an archive with no commentaries (most of the time)
+    // in this case the end of central dir is at 22 bytes of the file end
+    $v_found = 0;
+    if ($v_size > 26) {
+      @fseek($this->zip_fd, $v_size-22);
+      if (($v_pos = @ftell($this->zip_fd)) != ($v_size-22))
+      {
+        // ----- Error log
+        PclZip::privErrorLog(PCLZIP_ERR_BAD_FORMAT, 'Unable to seek back to the middle of the archive \''.$this->zipname.'\'');
+
+        // ----- Return
+        return PclZip::errorCode();
+      }
+
+      // ----- Read for bytes
+      $v_binary_data = @fread($this->zip_fd, 4);
+      $v_data = @unpack('Vid', $v_binary_data);
+
+      // ----- Check signature
+      if ($v_data['id'] == 0x06054b50) {
+        $v_found = 1;
+      }
+
+      $v_pos = ftell($this->zip_fd);
+    }
+
+    // ----- Go back to the maximum possible size of the Central Dir End Record
+    if (!$v_found) {
+      $v_maximum_size = 65557; // 0xFFFF + 22;
+      if ($v_maximum_size > $v_size)
+        $v_maximum_size = $v_size;
+      @fseek($this->zip_fd, $v_size-$v_maximum_size);
+      if (@ftell($this->zip_fd) != ($v_size-$v_maximum_size))
+      {
+        // ----- Error log
+        PclZip::privErrorLog(PCLZIP_ERR_BAD_FORMAT, 'Unable to seek back to the middle of the archive \''.$this->zipname.'\'');
+
+        // ----- Return
+        return PclZip::errorCode();
+      }
+
+      // ----- Read byte per byte in order to find the signature
+      $v_pos = ftell($this->zip_fd);
+      $v_bytes = 0x00000000;
+      while ($v_pos < $v_size)
+      {
+        // ----- Read a byte
+        $v_byte = @fread($this->zip_fd, 1);
+
+        // -----  Add the byte
+        //$v_bytes = ($v_bytes << 8) | Ord($v_byte);
+        // Note we mask the old value down such that once shifted we can never end up with more than a 32bit number 
+        // Otherwise on systems where we have 64bit integers the check below for the magic number will fail. 
+        $v_bytes = ( ($v_bytes & 0xFFFFFF) << 8) | Ord($v_byte); 
+
+        // ----- Compare the bytes
+        if ($v_bytes == 0x504b0506)
+        {
+          $v_pos++;
+          break;
+        }
+
+        $v_pos++;
+      }
+
+      // ----- Look if not found end of central dir
+      if ($v_pos == $v_size)
+      {
+
+        // ----- Error log
+        PclZip::privErrorLog(PCLZIP_ERR_BAD_FORMAT, "Unable to find End of Central Dir Record signature");
+
+        // ----- Return
+        return PclZip::errorCode();
+      }
+    }
+
+    // ----- Read the first 18 bytes of the header
+    $v_binary_data = fread($this->zip_fd, 18);
+
+    // ----- Look for invalid block size
+    if (strlen($v_binary_data) != 18)
+    {
+
+      // ----- Error log
+      PclZip::privErrorLog(PCLZIP_ERR_BAD_FORMAT, "Invalid End of Central Dir Record size : ".strlen($v_binary_data));
+
+      // ----- Return
+      return PclZip::errorCode();
+    }
+
+    // ----- Extract the values
+    $v_data = unpack('vdisk/vdisk_start/vdisk_entries/ventries/Vsize/Voffset/vcomment_size', $v_binary_data);
+
+    // ----- Check the global size
+    if (($v_pos + $v_data['comment_size'] + 18) != $v_size) {
+
+	  // ----- Removed in release 2.2 see readme file
+	  // The check of the file size is a little too strict.
+	  // Some bugs where found when a zip is encrypted/decrypted with 'crypt'.
+	  // While decrypted, zip has training 0 bytes
+	  if (0) {
+      // ----- Error log
+      PclZip::privErrorLog(PCLZIP_ERR_BAD_FORMAT,
+	                       'The central dir is not at the end of the archive.'
+						   .' Some trailing bytes exists after the archive.');
+
+      // ----- Return
+      return PclZip::errorCode();
+	  }
+    }
+
+    // ----- Get comment
+    if ($v_data['comment_size'] != 0) {
+      $p_central_dir['comment'] = fread($this->zip_fd, $v_data['comment_size']);
+    }
+    else
+      $p_central_dir['comment'] = '';
+
+    $p_central_dir['entries'] = $v_data['entries'];
+    $p_central_dir['disk_entries'] = $v_data['disk_entries'];
+    $p_central_dir['offset'] = $v_data['offset'];
+    $p_central_dir['size'] = $v_data['size'];
+    $p_central_dir['disk'] = $v_data['disk'];
+    $p_central_dir['disk_start'] = $v_data['disk_start'];
+
+    // TBC
+    //for(reset($p_central_dir); $key = key($p_central_dir); next($p_central_dir)) {
+    //}
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privDeleteByRule()
+  // Description :
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privDeleteByRule(&$p_result_list, &$p_options)
+  {
+    $v_result=1;
+    $v_list_detail = array();
+
+    // ----- Open the zip file
+    if (($v_result=$this->privOpenFd('rb')) != 1)
+    {
+      // ----- Return
+      return $v_result;
+    }
+
+    // ----- Read the central directory informations
+    $v_central_dir = array();
+    if (($v_result = $this->privReadEndCentralDir($v_central_dir)) != 1)
+    {
+      $this->privCloseFd();
+      return $v_result;
+    }
+
+    // ----- Go to beginning of File
+    @rewind($this->zip_fd);
+
+    // ----- Scan all the files
+    // ----- Start at beginning of Central Dir
+    $v_pos_entry = $v_central_dir['offset'];
+    @rewind($this->zip_fd);
+    if (@fseek($this->zip_fd, $v_pos_entry))
+    {
+      // ----- Close the zip file
+      $this->privCloseFd();
+
+      // ----- Error log
+      PclZip::privErrorLog(PCLZIP_ERR_INVALID_ARCHIVE_ZIP, 'Invalid archive size');
+
+      // ----- Return
+      return PclZip::errorCode();
+    }
+
+    // ----- Read each entry
+    $v_header_list = array();
+    $j_start = 0;
+    for ($i=0, $v_nb_extracted=0; $i<$v_central_dir['entries']; $i++)
+    {
+
+      // ----- Read the file header
+      $v_header_list[$v_nb_extracted] = array();
+      if (($v_result = $this->privReadCentralFileHeader($v_header_list[$v_nb_extracted])) != 1)
+      {
+        // ----- Close the zip file
+        $this->privCloseFd();
+
+        return $v_result;
+      }
+
+
+      // ----- Store the index
+      $v_header_list[$v_nb_extracted]['index'] = $i;
+
+      // ----- Look for the specific extract rules
+      $v_found = false;
+
+      // ----- Look for extract by name rule
+      if (   (isset($p_options[PCLZIP_OPT_BY_NAME]))
+          && ($p_options[PCLZIP_OPT_BY_NAME] != 0)) {
+
+          // ----- Look if the filename is in the list
+          for ($j=0; ($j<sizeof($p_options[PCLZIP_OPT_BY_NAME])) && (!$v_found); $j++) {
+
+              // ----- Look for a directory
+              if (substr($p_options[PCLZIP_OPT_BY_NAME][$j], -1) == "/") {
+
+                  // ----- Look if the directory is in the filename path
+                  if (   (strlen($v_header_list[$v_nb_extracted]['stored_filename']) > strlen($p_options[PCLZIP_OPT_BY_NAME][$j]))
+                      && (substr($v_header_list[$v_nb_extracted]['stored_filename'], 0, strlen($p_options[PCLZIP_OPT_BY_NAME][$j])) == $p_options[PCLZIP_OPT_BY_NAME][$j])) {
+                      $v_found = true;
+                  }
+                  elseif (   (($v_header_list[$v_nb_extracted]['external']&0x00000010)==0x00000010) /* Indicates a folder */
+                          && ($v_header_list[$v_nb_extracted]['stored_filename'].'/' == $p_options[PCLZIP_OPT_BY_NAME][$j])) {
+                      $v_found = true;
+                  }
+              }
+              // ----- Look for a filename
+              elseif ($v_header_list[$v_nb_extracted]['stored_filename'] == $p_options[PCLZIP_OPT_BY_NAME][$j]) {
+                  $v_found = true;
+              }
+          }
+      }
+
+      // ----- Look for extract by ereg rule
+      // ereg() is deprecated with PHP 5.3
+      /*
+      else if (   (isset($p_options[PCLZIP_OPT_BY_EREG]))
+               && ($p_options[PCLZIP_OPT_BY_EREG] != "")) {
+
+          if (ereg($p_options[PCLZIP_OPT_BY_EREG], $v_header_list[$v_nb_extracted]['stored_filename'])) {
+              $v_found = true;
+          }
+      }
+      */
+
+      // ----- Look for extract by preg rule
+      else if (   (isset($p_options[PCLZIP_OPT_BY_PREG]))
+               && ($p_options[PCLZIP_OPT_BY_PREG] != "")) {
+
+          if (preg_match($p_options[PCLZIP_OPT_BY_PREG], $v_header_list[$v_nb_extracted]['stored_filename'])) {
+              $v_found = true;
+          }
+      }
+
+      // ----- Look for extract by index rule
+      else if (   (isset($p_options[PCLZIP_OPT_BY_INDEX]))
+               && ($p_options[PCLZIP_OPT_BY_INDEX] != 0)) {
+
+          // ----- Look if the index is in the list
+          for ($j=$j_start; ($j<sizeof($p_options[PCLZIP_OPT_BY_INDEX])) && (!$v_found); $j++) {
+
+              if (($i>=$p_options[PCLZIP_OPT_BY_INDEX][$j]['start']) && ($i<=$p_options[PCLZIP_OPT_BY_INDEX][$j]['end'])) {
+                  $v_found = true;
+              }
+              if ($i>=$p_options[PCLZIP_OPT_BY_INDEX][$j]['end']) {
+                  $j_start = $j+1;
+              }
+
+              if ($p_options[PCLZIP_OPT_BY_INDEX][$j]['start']>$i) {
+                  break;
+              }
+          }
+      }
+      else {
+      	$v_found = true;
+      }
+
+      // ----- Look for deletion
+      if ($v_found)
+      {
+        unset($v_header_list[$v_nb_extracted]);
+      }
+      else
+      {
+        $v_nb_extracted++;
+      }
+    }
+
+    // ----- Look if something need to be deleted
+    if ($v_nb_extracted > 0) {
+
+        // ----- Creates a temporay file
+        $v_zip_temp_name = PCLZIP_TEMPORARY_DIR.uniqid('pclzip-').'.tmp';
+
+        // ----- Creates a temporary zip archive
+        $v_temp_zip = new PclZip($v_zip_temp_name);
+
+        // ----- Open the temporary zip file in write mode
+        if (($v_result = $v_temp_zip->privOpenFd('wb')) != 1) {
+            $this->privCloseFd();
+
+            // ----- Return
+            return $v_result;
+        }
+
+        // ----- Look which file need to be kept
+        for ($i=0; $i<sizeof($v_header_list); $i++) {
+
+            // ----- Calculate the position of the header
+            @rewind($this->zip_fd);
+            if (@fseek($this->zip_fd,  $v_header_list[$i]['offset'])) {
+                // ----- Close the zip file
+                $this->privCloseFd();
+                $v_temp_zip->privCloseFd();
+                @unlink($v_zip_temp_name);
+
+                // ----- Error log
+                PclZip::privErrorLog(PCLZIP_ERR_INVALID_ARCHIVE_ZIP, 'Invalid archive size');
+
+                // ----- Return
+                return PclZip::errorCode();
+            }
+
+            // ----- Read the file header
+            $v_local_header = array();
+            if (($v_result = $this->privReadFileHeader($v_local_header)) != 1) {
+                // ----- Close the zip file
+                $this->privCloseFd();
+                $v_temp_zip->privCloseFd();
+                @unlink($v_zip_temp_name);
+
+                // ----- Return
+                return $v_result;
+            }
+            
+            // ----- Check that local file header is same as central file header
+            if ($this->privCheckFileHeaders($v_local_header,
+			                                $v_header_list[$i]) != 1) {
+                // TBC
+            }
+            unset($v_local_header);
+
+            // ----- Write the file header
+            if (($v_result = $v_temp_zip->privWriteFileHeader($v_header_list[$i])) != 1) {
+                // ----- Close the zip file
+                $this->privCloseFd();
+                $v_temp_zip->privCloseFd();
+                @unlink($v_zip_temp_name);
+
+                // ----- Return
+                return $v_result;
+            }
+
+            // ----- Read/write the data block
+            if (($v_result = PclZipUtilCopyBlock($this->zip_fd, $v_temp_zip->zip_fd, $v_header_list[$i]['compressed_size'])) != 1) {
+                // ----- Close the zip file
+                $this->privCloseFd();
+                $v_temp_zip->privCloseFd();
+                @unlink($v_zip_temp_name);
+
+                // ----- Return
+                return $v_result;
+            }
+        }
+
+        // ----- Store the offset of the central dir
+        $v_offset = @ftell($v_temp_zip->zip_fd);
+
+        // ----- Re-Create the Central Dir files header
+        for ($i=0; $i<sizeof($v_header_list); $i++) {
+            // ----- Create the file header
+            if (($v_result = $v_temp_zip->privWriteCentralFileHeader($v_header_list[$i])) != 1) {
+                $v_temp_zip->privCloseFd();
+                $this->privCloseFd();
+                @unlink($v_zip_temp_name);
+
+                // ----- Return
+                return $v_result;
+            }
+
+            // ----- Transform the header to a 'usable' info
+            $v_temp_zip->privConvertHeader2FileInfo($v_header_list[$i], $p_result_list[$i]);
+        }
+
+
+        // ----- Zip file comment
+        $v_comment = '';
+        if (isset($p_options[PCLZIP_OPT_COMMENT])) {
+          $v_comment = $p_options[PCLZIP_OPT_COMMENT];
+        }
+
+        // ----- Calculate the size of the central header
+        $v_size = @ftell($v_temp_zip->zip_fd)-$v_offset;
+
+        // ----- Create the central dir footer
+        if (($v_result = $v_temp_zip->privWriteCentralHeader(sizeof($v_header_list), $v_size, $v_offset, $v_comment)) != 1) {
+            // ----- Reset the file list
+            unset($v_header_list);
+            $v_temp_zip->privCloseFd();
+            $this->privCloseFd();
+            @unlink($v_zip_temp_name);
+
+            // ----- Return
+            return $v_result;
+        }
+
+        // ----- Close
+        $v_temp_zip->privCloseFd();
+        $this->privCloseFd();
+
+        // ----- Delete the zip file
+        // TBC : I should test the result ...
+        @unlink($this->zipname);
+
+        // ----- Rename the temporary file
+        // TBC : I should test the result ...
+        //@rename($v_zip_temp_name, $this->zipname);
+        PclZipUtilRename($v_zip_temp_name, $this->zipname);
+    
+        // ----- Destroy the temporary archive
+        unset($v_temp_zip);
+    }
+    
+    // ----- Remove every files : reset the file
+    else if ($v_central_dir['entries'] != 0) {
+        $this->privCloseFd();
+
+        if (($v_result = $this->privOpenFd('wb')) != 1) {
+          return $v_result;
+        }
+
+        if (($v_result = $this->privWriteCentralHeader(0, 0, 0, '')) != 1) {
+          return $v_result;
+        }
+
+        $this->privCloseFd();
+    }
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privDirCheck()
+  // Description :
+  //   Check if a directory exists, if not it creates it and all the parents directory
+  //   which may be useful.
+  // Parameters :
+  //   $p_dir : Directory path to check.
+  // Return Values :
+  //    1 : OK
+  //   -1 : Unable to create directory
+  // --------------------------------------------------------------------------------
+  function privDirCheck($p_dir, $p_is_dir=false)
+  {
+    $v_result = 1;
+
+
+    // ----- Remove the final '/'
+    if (($p_is_dir) && (substr($p_dir, -1)=='/'))
+    {
+      $p_dir = substr($p_dir, 0, strlen($p_dir)-1);
+    }
+
+    // ----- Check the directory availability
+    if ((is_dir($p_dir)) || ($p_dir == ""))
+    {
+      return 1;
+    }
+
+    // ----- Extract parent directory
+    $p_parent_dir = dirname($p_dir);
+
+    // ----- Just a check
+    if ($p_parent_dir != $p_dir)
+    {
+      // ----- Look for parent directory
+      if ($p_parent_dir != "")
+      {
+        if (($v_result = $this->privDirCheck($p_parent_dir)) != 1)
+        {
+          return $v_result;
+        }
+      }
+    }
+
+    // ----- Create the directory
+    if (!@mkdir($p_dir, 0777))
+    {
+      // ----- Error log
+      PclZip::privErrorLog(PCLZIP_ERR_DIR_CREATE_FAIL, "Unable to create directory '$p_dir'");
+
+      // ----- Return
+      return PclZip::errorCode();
+    }
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privMerge()
+  // Description :
+  //   If $p_archive_to_add does not exist, the function exit with a success result.
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privMerge(&$p_archive_to_add)
+  {
+    $v_result=1;
+
+    // ----- Look if the archive_to_add exists
+    if (!is_file($p_archive_to_add->zipname))
+    {
+
+      // ----- Nothing to merge, so merge is a success
+      $v_result = 1;
+
+      // ----- Return
+      return $v_result;
+    }
+
+    // ----- Look if the archive exists
+    if (!is_file($this->zipname))
+    {
+
+      // ----- Do a duplicate
+      $v_result = $this->privDuplicate($p_archive_to_add->zipname);
+
+      // ----- Return
+      return $v_result;
+    }
+
+    // ----- Open the zip file
+    if (($v_result=$this->privOpenFd('rb')) != 1)
+    {
+      // ----- Return
+      return $v_result;
+    }
+
+    // ----- Read the central directory informations
+    $v_central_dir = array();
+    if (($v_result = $this->privReadEndCentralDir($v_central_dir)) != 1)
+    {
+      $this->privCloseFd();
+      return $v_result;
+    }
+
+    // ----- Go to beginning of File
+    @rewind($this->zip_fd);
+
+    // ----- Open the archive_to_add file
+    if (($v_result=$p_archive_to_add->privOpenFd('rb')) != 1)
+    {
+      $this->privCloseFd();
+
+      // ----- Return
+      return $v_result;
+    }
+
+    // ----- Read the central directory informations
+    $v_central_dir_to_add = array();
+    if (($v_result = $p_archive_to_add->privReadEndCentralDir($v_central_dir_to_add)) != 1)
+    {
+      $this->privCloseFd();
+      $p_archive_to_add->privCloseFd();
+
+      return $v_result;
+    }
+
+    // ----- Go to beginning of File
+    @rewind($p_archive_to_add->zip_fd);
+
+    // ----- Creates a temporay file
+    $v_zip_temp_name = PCLZIP_TEMPORARY_DIR.uniqid('pclzip-').'.tmp';
+
+    // ----- Open the temporary file in write mode
+    if (($v_zip_temp_fd = @fopen($v_zip_temp_name, 'wb')) == 0)
+    {
+      $this->privCloseFd();
+      $p_archive_to_add->privCloseFd();
+
+      PclZip::privErrorLog(PCLZIP_ERR_READ_OPEN_FAIL, 'Unable to open temporary file \''.$v_zip_temp_name.'\' in binary write mode');
+
+      // ----- Return
+      return PclZip::errorCode();
+    }
+
+    // ----- Copy the files from the archive to the temporary file
+    // TBC : Here I should better append the file and go back to erase the central dir
+    $v_size = $v_central_dir['offset'];
+    while ($v_size != 0)
+    {
+      $v_read_size = ($v_size < PCLZIP_READ_BLOCK_SIZE ? $v_size : PCLZIP_READ_BLOCK_SIZE);
+      $v_buffer = fread($this->zip_fd, $v_read_size);
+      @fwrite($v_zip_temp_fd, $v_buffer, $v_read_size);
+      $v_size -= $v_read_size;
+    }
+
+    // ----- Copy the files from the archive_to_add into the temporary file
+    $v_size = $v_central_dir_to_add['offset'];
+    while ($v_size != 0)
+    {
+      $v_read_size = ($v_size < PCLZIP_READ_BLOCK_SIZE ? $v_size : PCLZIP_READ_BLOCK_SIZE);
+      $v_buffer = fread($p_archive_to_add->zip_fd, $v_read_size);
+      @fwrite($v_zip_temp_fd, $v_buffer, $v_read_size);
+      $v_size -= $v_read_size;
+    }
+
+    // ----- Store the offset of the central dir
+    $v_offset = @ftell($v_zip_temp_fd);
+
+    // ----- Copy the block of file headers from the old archive
+    $v_size = $v_central_dir['size'];
+    while ($v_size != 0)
+    {
+      $v_read_size = ($v_size < PCLZIP_READ_BLOCK_SIZE ? $v_size : PCLZIP_READ_BLOCK_SIZE);
+      $v_buffer = @fread($this->zip_fd, $v_read_size);
+      @fwrite($v_zip_temp_fd, $v_buffer, $v_read_size);
+      $v_size -= $v_read_size;
+    }
+
+    // ----- Copy the block of file headers from the archive_to_add
+    $v_size = $v_central_dir_to_add['size'];
+    while ($v_size != 0)
+    {
+      $v_read_size = ($v_size < PCLZIP_READ_BLOCK_SIZE ? $v_size : PCLZIP_READ_BLOCK_SIZE);
+      $v_buffer = @fread($p_archive_to_add->zip_fd, $v_read_size);
+      @fwrite($v_zip_temp_fd, $v_buffer, $v_read_size);
+      $v_size -= $v_read_size;
+    }
+
+    // ----- Merge the file comments
+    $v_comment = $v_central_dir['comment'].' '.$v_central_dir_to_add['comment'];
+
+    // ----- Calculate the size of the (new) central header
+    $v_size = @ftell($v_zip_temp_fd)-$v_offset;
+
+    // ----- Swap the file descriptor
+    // Here is a trick : I swap the temporary fd with the zip fd, in order to use
+    // the following methods on the temporary fil and not the real archive fd
+    $v_swap = $this->zip_fd;
+    $this->zip_fd = $v_zip_temp_fd;
+    $v_zip_temp_fd = $v_swap;
+
+    // ----- Create the central dir footer
+    if (($v_result = $this->privWriteCentralHeader($v_central_dir['entries']+$v_central_dir_to_add['entries'], $v_size, $v_offset, $v_comment)) != 1)
+    {
+      $this->privCloseFd();
+      $p_archive_to_add->privCloseFd();
+      @fclose($v_zip_temp_fd);
+      $this->zip_fd = null;
+
+      // ----- Reset the file list
+      unset($v_header_list);
+
+      // ----- Return
+      return $v_result;
+    }
+
+    // ----- Swap back the file descriptor
+    $v_swap = $this->zip_fd;
+    $this->zip_fd = $v_zip_temp_fd;
+    $v_zip_temp_fd = $v_swap;
+
+    // ----- Close
+    $this->privCloseFd();
+    $p_archive_to_add->privCloseFd();
+
+    // ----- Close the temporary file
+    @fclose($v_zip_temp_fd);
+
+    // ----- Delete the zip file
+    // TBC : I should test the result ...
+    @unlink($this->zipname);
+
+    // ----- Rename the temporary file
+    // TBC : I should test the result ...
+    //@rename($v_zip_temp_name, $this->zipname);
+    PclZipUtilRename($v_zip_temp_name, $this->zipname);
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privDuplicate()
+  // Description :
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privDuplicate($p_archive_filename)
+  {
+    $v_result=1;
+
+    // ----- Look if the $p_archive_filename exists
+    if (!is_file($p_archive_filename))
+    {
+
+      // ----- Nothing to duplicate, so duplicate is a success.
+      $v_result = 1;
+
+      // ----- Return
+      return $v_result;
+    }
+
+    // ----- Open the zip file
+    if (($v_result=$this->privOpenFd('wb')) != 1)
+    {
+      // ----- Return
+      return $v_result;
+    }
+
+    // ----- Open the temporary file in write mode
+    if (($v_zip_temp_fd = @fopen($p_archive_filename, 'rb')) == 0)
+    {
+      $this->privCloseFd();
+
+      PclZip::privErrorLog(PCLZIP_ERR_READ_OPEN_FAIL, 'Unable to open archive file \''.$p_archive_filename.'\' in binary write mode');
+
+      // ----- Return
+      return PclZip::errorCode();
+    }
+
+    // ----- Copy the files from the archive to the temporary file
+    // TBC : Here I should better append the file and go back to erase the central dir
+    $v_size = filesize($p_archive_filename);
+    while ($v_size != 0)
+    {
+      $v_read_size = ($v_size < PCLZIP_READ_BLOCK_SIZE ? $v_size : PCLZIP_READ_BLOCK_SIZE);
+      $v_buffer = fread($v_zip_temp_fd, $v_read_size);
+      @fwrite($this->zip_fd, $v_buffer, $v_read_size);
+      $v_size -= $v_read_size;
+    }
+
+    // ----- Close
+    $this->privCloseFd();
+
+    // ----- Close the temporary file
+    @fclose($v_zip_temp_fd);
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privErrorLog()
+  // Description :
+  // Parameters :
+  // --------------------------------------------------------------------------------
+  function privErrorLog($p_error_code=0, $p_error_string='')
+  {
+    if (PCLZIP_ERROR_EXTERNAL == 1) {
+      PclError($p_error_code, $p_error_string);
+    }
+    else {
+      $this->error_code = $p_error_code;
+      $this->error_string = $p_error_string;
+    }
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privErrorReset()
+  // Description :
+  // Parameters :
+  // --------------------------------------------------------------------------------
+  function privErrorReset()
+  {
+    if (PCLZIP_ERROR_EXTERNAL == 1) {
+      PclErrorReset();
+    }
+    else {
+      $this->error_code = 0;
+      $this->error_string = '';
+    }
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privDisableMagicQuotes()
+  // Description :
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privDisableMagicQuotes()
+  {
+    $v_result=1;
+
+    // ----- Look if function exists
+    if (   (!function_exists("get_magic_quotes_runtime"))
+	    || (!function_exists("set_magic_quotes_runtime"))) {
+      return $v_result;
+	}
+
+    // ----- Look if already done
+    if ($this->magic_quotes_status != -1) {
+      return $v_result;
+	}
+
+	// ----- Get and memorize the magic_quote value
+	$this->magic_quotes_status = @get_magic_quotes_runtime();
+
+	// ----- Disable magic_quotes
+	if ($this->magic_quotes_status == 1) {
+	  @set_magic_quotes_runtime(0);
+	}
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : privSwapBackMagicQuotes()
+  // Description :
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function privSwapBackMagicQuotes()
+  {
+    $v_result=1;
+
+    // ----- Look if function exists
+    if (   (!function_exists("get_magic_quotes_runtime"))
+	    || (!function_exists("set_magic_quotes_runtime"))) {
+      return $v_result;
+	}
+
+    // ----- Look if something to do
+    if ($this->magic_quotes_status != -1) {
+      return $v_result;
+	}
+
+	// ----- Swap back magic_quotes
+	if ($this->magic_quotes_status == 1) {
+  	  @set_magic_quotes_runtime($this->magic_quotes_status);
+	}
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  }
+  // End of class
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : PclZipUtilPathReduction()
+  // Description :
+  // Parameters :
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function PclZipUtilPathReduction($p_dir)
+  {
+    $v_result = "";
+
+    // ----- Look for not empty path
+    if ($p_dir != "") {
+      // ----- Explode path by directory names
+      $v_list = explode("/", $p_dir);
+
+      // ----- Study directories from last to first
+      $v_skip = 0;
+      for ($i=sizeof($v_list)-1; $i>=0; $i--) {
+        // ----- Look for current path
+        if ($v_list[$i] == ".") {
+          // ----- Ignore this directory
+          // Should be the first $i=0, but no check is done
+        }
+        else if ($v_list[$i] == "..") {
+		  $v_skip++;
+        }
+        else if ($v_list[$i] == "") {
+		  // ----- First '/' i.e. root slash
+		  if ($i == 0) {
+            $v_result = "/".$v_result;
+		    if ($v_skip > 0) {
+		        // ----- It is an invalid path, so the path is not modified
+		        // TBC
+		        $v_result = $p_dir;
+                $v_skip = 0;
+		    }
+		  }
+		  // ----- Last '/' i.e. indicates a directory
+		  else if ($i == (sizeof($v_list)-1)) {
+            $v_result = $v_list[$i];
+		  }
+		  // ----- Double '/' inside the path
+		  else {
+            // ----- Ignore only the double '//' in path,
+            // but not the first and last '/'
+		  }
+        }
+        else {
+		  // ----- Look for item to skip
+		  if ($v_skip > 0) {
+		    $v_skip--;
+		  }
+		  else {
+            $v_result = $v_list[$i].($i!=(sizeof($v_list)-1)?"/".$v_result:"");
+		  }
+        }
+      }
+      
+      // ----- Look for skip
+      if ($v_skip > 0) {
+        while ($v_skip > 0) {
+            $v_result = '../'.$v_result;
+            $v_skip--;
+        }
+      }
+    }
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : PclZipUtilPathInclusion()
+  // Description :
+  //   This function indicates if the path $p_path is under the $p_dir tree. Or,
+  //   said in an other way, if the file or sub-dir $p_path is inside the dir
+  //   $p_dir.
+  //   The function indicates also if the path is exactly the same as the dir.
+  //   This function supports path with duplicated '/' like '//', but does not
+  //   support '.' or '..' statements.
+  // Parameters :
+  // Return Values :
+  //   0 if $p_path is not inside directory $p_dir
+  //   1 if $p_path is inside directory $p_dir
+  //   2 if $p_path is exactly the same as $p_dir
+  // --------------------------------------------------------------------------------
+  function PclZipUtilPathInclusion($p_dir, $p_path)
+  {
+    $v_result = 1;
+    
+    // ----- Look for path beginning by ./
+    if (   ($p_dir == '.')
+        || ((strlen($p_dir) >=2) && (substr($p_dir, 0, 2) == './'))) {
+      $p_dir = PclZipUtilTranslateWinPath(getcwd(), FALSE).'/'.substr($p_dir, 1);
+    }
+    if (   ($p_path == '.')
+        || ((strlen($p_path) >=2) && (substr($p_path, 0, 2) == './'))) {
+      $p_path = PclZipUtilTranslateWinPath(getcwd(), FALSE).'/'.substr($p_path, 1);
+    }
+
+    // ----- Explode dir and path by directory separator
+    $v_list_dir = explode("/", $p_dir);
+    $v_list_dir_size = sizeof($v_list_dir);
+    $v_list_path = explode("/", $p_path);
+    $v_list_path_size = sizeof($v_list_path);
+
+    // ----- Study directories paths
+    $i = 0;
+    $j = 0;
+    while (($i < $v_list_dir_size) && ($j < $v_list_path_size) && ($v_result)) {
+
+      // ----- Look for empty dir (path reduction)
+      if ($v_list_dir[$i] == '') {
+        $i++;
+        continue;
+      }
+      if ($v_list_path[$j] == '') {
+        $j++;
+        continue;
+      }
+
+      // ----- Compare the items
+      if (($v_list_dir[$i] != $v_list_path[$j]) && ($v_list_dir[$i] != '') && ( $v_list_path[$j] != ''))  {
+        $v_result = 0;
+      }
+
+      // ----- Next items
+      $i++;
+      $j++;
+    }
+
+    // ----- Look if everything seems to be the same
+    if ($v_result) {
+      // ----- Skip all the empty items
+      while (($j < $v_list_path_size) && ($v_list_path[$j] == '')) $j++;
+      while (($i < $v_list_dir_size) && ($v_list_dir[$i] == '')) $i++;
+
+      if (($i >= $v_list_dir_size) && ($j >= $v_list_path_size)) {
+        // ----- There are exactly the same
+        $v_result = 2;
+      }
+      else if ($i < $v_list_dir_size) {
+        // ----- The path is shorter than the dir
+        $v_result = 0;
+      }
+    }
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : PclZipUtilCopyBlock()
+  // Description :
+  // Parameters :
+  //   $p_mode : read/write compression mode
+  //             0 : src & dest normal
+  //             1 : src gzip, dest normal
+  //             2 : src normal, dest gzip
+  //             3 : src & dest gzip
+  // Return Values :
+  // --------------------------------------------------------------------------------
+  function PclZipUtilCopyBlock($p_src, $p_dest, $p_size, $p_mode=0)
+  {
+    $v_result = 1;
+
+    if ($p_mode==0)
+    {
+      while ($p_size != 0)
+      {
+        $v_read_size = ($p_size < PCLZIP_READ_BLOCK_SIZE ? $p_size : PCLZIP_READ_BLOCK_SIZE);
+        $v_buffer = @fread($p_src, $v_read_size);
+        @fwrite($p_dest, $v_buffer, $v_read_size);
+        $p_size -= $v_read_size;
+      }
+    }
+    else if ($p_mode==1)
+    {
+      while ($p_size != 0)
+      {
+        $v_read_size = ($p_size < PCLZIP_READ_BLOCK_SIZE ? $p_size : PCLZIP_READ_BLOCK_SIZE);
+        $v_buffer = @gzread($p_src, $v_read_size);
+        @fwrite($p_dest, $v_buffer, $v_read_size);
+        $p_size -= $v_read_size;
+      }
+    }
+    else if ($p_mode==2)
+    {
+      while ($p_size != 0)
+      {
+        $v_read_size = ($p_size < PCLZIP_READ_BLOCK_SIZE ? $p_size : PCLZIP_READ_BLOCK_SIZE);
+        $v_buffer = @fread($p_src, $v_read_size);
+        @gzwrite($p_dest, $v_buffer, $v_read_size);
+        $p_size -= $v_read_size;
+      }
+    }
+    else if ($p_mode==3)
+    {
+      while ($p_size != 0)
+      {
+        $v_read_size = ($p_size < PCLZIP_READ_BLOCK_SIZE ? $p_size : PCLZIP_READ_BLOCK_SIZE);
+        $v_buffer = @gzread($p_src, $v_read_size);
+        @gzwrite($p_dest, $v_buffer, $v_read_size);
+        $p_size -= $v_read_size;
+      }
+    }
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : PclZipUtilRename()
+  // Description :
+  //   This function tries to do a simple rename() function. If it fails, it
+  //   tries to copy the $p_src file in a new $p_dest file and then unlink the
+  //   first one.
+  // Parameters :
+  //   $p_src : Old filename
+  //   $p_dest : New filename
+  // Return Values :
+  //   1 on success, 0 on failure.
+  // --------------------------------------------------------------------------------
+  function PclZipUtilRename($p_src, $p_dest)
+  {
+    $v_result = 1;
+
+    // ----- Try to rename the files
+    if (!@rename($p_src, $p_dest)) {
+
+      // ----- Try to copy & unlink the src
+      if (!@copy($p_src, $p_dest)) {
+        $v_result = 0;
+      }
+      else if (!@unlink($p_src)) {
+        $v_result = 0;
+      }
+    }
+
+    // ----- Return
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : PclZipUtilOptionText()
+  // Description :
+  //   Translate option value in text. Mainly for debug purpose.
+  // Parameters :
+  //   $p_option : the option value.
+  // Return Values :
+  //   The option text value.
+  // --------------------------------------------------------------------------------
+  function PclZipUtilOptionText($p_option)
+  {
+    
+    $v_list = get_defined_constants();
+    for (reset($v_list); $v_key = key($v_list); next($v_list)) {
+	    $v_prefix = substr($v_key, 0, 10);
+	    if ((   ($v_prefix == 'PCLZIP_OPT')
+           || ($v_prefix == 'PCLZIP_CB_')
+           || ($v_prefix == 'PCLZIP_ATT'))
+	        && ($v_list[$v_key] == $p_option)) {
+        return $v_key;
+	    }
+    }
+    
+    $v_result = 'Unknown';
+
+    return $v_result;
+  }
+  // --------------------------------------------------------------------------------
+
+  // --------------------------------------------------------------------------------
+  // Function : PclZipUtilTranslateWinPath()
+  // Description :
+  //   Translate windows path by replacing '\' by '/' and optionally removing
+  //   drive letter.
+  // Parameters :
+  //   $p_path : path to translate.
+  //   $p_remove_disk_letter : true | false
+  // Return Values :
+  //   The path translated.
+  // --------------------------------------------------------------------------------
+  function PclZipUtilTranslateWinPath($p_path, $p_remove_disk_letter=true)
+  {
+    if (stristr(php_uname(), 'windows')) {
+      // ----- Look for potential disk letter
+      if (($p_remove_disk_letter) && (($v_position = strpos($p_path, ':')) != false)) {
+          $p_path = substr($p_path, $v_position+1);
+      }
+      // ----- Change potential windows directory separator
+      if ((strpos($p_path, '\\') > 0) || (substr($p_path, 0,1) == '\\')) {
+          $p_path = strtr($p_path, '\\', '/');
+      }
+    }
+    return $p_path;
+  }
+  // --------------------------------------------------------------------------------
+
+
+?>
diff --git a/hesk/index.php b/hesk/index.php
new file mode 100644
index 0000000..5b7f283
--- /dev/null
+++ b/hesk/index.php
@@ -0,0 +1,526 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+define('IN_SCRIPT',1);
+define('HESK_PATH','./');
+
+// Get all the required files and functions
+require(HESK_PATH . 'hesk_settings.inc.php');
+define('TEMPLATE_PATH', HESK_PATH . "theme/{$hesk_settings['site_theme']}/");
+require(HESK_PATH . 'inc/common.inc.php');
+
+// Are we in maintenance mode?
+hesk_check_maintenance();
+
+// Are we in "Knowledgebase only" mode?
+hesk_check_kb_only();
+
+// What should we do?
+$action = hesk_REQUEST('a');
+
+switch ($action)
+{
+	case 'add':
+		hesk_session_start();
+        print_add_ticket();
+	    break;
+
+	case 'forgot_tid':
+		hesk_session_start();
+        forgot_tid();
+	    break;
+
+	default:
+		print_start();
+}
+
+// Print footer
+exit();
+
+/*** START FUNCTIONS ***/
+
+
+function print_select_category($number_of_categories)
+{
+	global $hesk_settings, $hesklang;
+
+	// Print header
+	$hesk_settings['tmp_title'] = $hesk_settings['hesk_title'] . ' - ' . $hesklang['select_category'];
+
+	// A categoy needs to be selected
+	if (isset($_GET['category']) && empty($_GET['category']))
+	{
+		hesk_process_messages($hesklang['sel_app_cat'],'NOREDIRECT','NOTICE');
+	}
+
+    /* This will handle error, success and notice messages */
+    $messages = hesk_get_messages();
+
+	$hesk_settings['render_template'](TEMPLATE_PATH . 'customer/create-ticket/category-select.php', array('messages' => $messages));
+
+	return true;
+} // END print_select_category()
+
+
+function print_add_ticket()
+{
+	global $hesk_settings, $hesklang;
+
+	// Connect to the database
+	hesk_load_database_functions();
+	hesk_dbConnect();
+
+	// Load custom fields
+	require_once(HESK_PATH . 'inc/custom_fields.inc.php');
+
+	// Load calendar JS and CSS
+    define('CALENDAR',1);
+
+	// Auto-focus first empty or error field
+	define('AUTOFOCUS', true);
+
+	// Pre-populate fields
+	// Customer name
+	if ( isset($_REQUEST['name']) )
+	{
+		$_SESSION['c_name'] = $_REQUEST['name'];
+	}
+
+	// Customer email address
+	if ( isset($_REQUEST['email']) )
+	{
+		$_SESSION['c_email']  = $_REQUEST['email'];
+		$_SESSION['c_email2'] = $_REQUEST['email'];
+	}
+
+	// Priority
+	if ( isset($_REQUEST['priority']) )
+	{
+		$_SESSION['c_priority'] = intval($_REQUEST['priority']);
+	}
+
+	// Subject
+	if ( isset($_REQUEST['subject']) )
+	{
+		$_SESSION['c_subject'] = $_REQUEST['subject'];
+	}
+
+	// Message
+	if ( isset($_REQUEST['message']) )
+	{
+		$_SESSION['c_message'] = $_REQUEST['message'];
+	}
+
+	// Custom fields
+	foreach ($hesk_settings['custom_fields'] as $k=>$v)
+	{
+		if ($v['use']==1 && isset($_REQUEST[$k]) )
+		{
+			$_SESSION['c_'.$k] = $_REQUEST[$k];
+		}
+	}
+
+	// Varibles for coloring the fields in case of errors
+	if ( ! isset($_SESSION['iserror']))
+	{
+		$_SESSION['iserror'] = array();
+	}
+
+	if ( ! isset($_SESSION['isnotice']))
+	{
+		$_SESSION['isnotice'] = array();
+	}
+
+	hesk_cleanSessionVars('already_submitted');
+
+	// Tell header to load reCaptcha API if needed
+	if ($hesk_settings['recaptcha_use'])
+	{
+		define('RECAPTCHA',1);
+	}
+
+	// Get categories
+	$hesk_settings['categories'] = array();
+	$res = hesk_dbQuery("SELECT `id`, `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `type`='0' ORDER BY `cat_order` ASC");
+	while ($row=hesk_dbFetchAssoc($res))
+	{
+		$hesk_settings['categories'][$row['id']] = $row['name'];
+	}
+
+	$number_of_categories = count($hesk_settings['categories']);
+
+	if ($number_of_categories == 0)
+	{
+		$category = 1;
+	}
+	elseif ($number_of_categories == 1)
+	{
+		$category = current(array_keys($hesk_settings['categories']));
+	}
+	else
+	{
+		$category = isset($_GET['catid']) ? hesk_REQUEST('catid'): hesk_REQUEST('category');
+
+		// Force the customer to select a category?
+		if (! isset($hesk_settings['categories'][$category]) )
+		{
+			return print_select_category($number_of_categories);
+		}
+	}
+
+	// Print header
+	$hesk_settings['tmp_title'] = $hesk_settings['hesk_title'] . ' - ' . $hesklang['submit_ticket'];
+
+	$messages = hesk_get_messages();
+
+	$visible_custom_fields_before_message = array();
+	$visible_custom_fields_after_message = array();
+	$custom_fields_before_message = array();
+	$custom_fields_after_message = array();
+    foreach ($hesk_settings['custom_fields'] as $k=>$v) {
+        if ($v['use'] == 1 && hesk_is_custom_field_in_category($k, $category)) {
+            if ($v['type'] == 'checkbox') {
+                $k_value = array();
+                if (isset($_SESSION["c_$k"]) && is_array($_SESSION["c_$k"])) {
+                    foreach ($_SESSION["c_$k"] as $myCB) {
+                        $k_value[] = stripslashes(hesk_input($myCB));
+                    }
+                }
+            } elseif (isset($_SESSION["c_$k"])) {
+                $k_value = stripslashes(hesk_input($_SESSION["c_$k"]));
+            } else {
+                $k_value = '';
+            }
+
+            switch ($v['type']) {
+                /* Radio box */
+                case 'radio':
+                    $v['iserror'] = in_array($k, $_SESSION['iserror']);
+                    $v['name'] = $k;
+
+                    $v['value']['options'] = array();
+                    foreach ($v['value']['radio_options'] as $option) {
+                        if (strlen($k_value) == 0) {
+                            $k_value = $option;
+                            $checked = empty($v['value']['no_default']);
+                        } elseif ($k_value == $option) {
+                            $k_value = $option;
+                            $checked = true;
+                        } else {
+                            $checked = false;
+                        }
+
+                        $v['value']['options'][] = array(
+                            'value' => $option,
+                            'selected' => $checked
+                        );
+                    }
+
+                    if ($v['place'] == 0) {
+                        $visible_custom_fields_before_message[] = $v;
+                        $custom_fields_before_message[] = $v;
+                    } else {
+                        $visible_custom_fields_after_message[] = $v;
+                        $custom_fields_after_message[] = $v;
+                    }
+                    break;
+
+                /* Select drop-down box */
+                case 'select':
+                    $v['iserror'] = in_array($k, $_SESSION['iserror']);
+                    $v['name'] = $k;
+
+                    $v['value']['options'] = array();
+                    foreach ($v['value']['select_options'] as $option) {
+                        if ($k_value == $option) {
+                            $k_value = $option;
+                            $selected = true;
+                        } else {
+                            $selected = false;
+                        }
+
+                        $v['value']['options'][] = array(
+                            'value' => $option,
+                            'selected' => $selected
+                        );
+                    }
+
+                    if ($v['place'] == 0) {
+                        $visible_custom_fields_before_message[] = $v;
+                        $custom_fields_before_message[] = $v;
+                    } else {
+                        $visible_custom_fields_after_message[] = $v;
+                        $custom_fields_after_message[] = $v;
+                    }
+                    break;
+
+                /* Checkbox */
+                case 'checkbox':
+                    $v['iserror'] = in_array($k, $_SESSION['iserror']);
+                    $v['name'] = $k;
+
+                    $v['value']['options'] = array();
+                    foreach ($v['value']['checkbox_options'] as $option) {
+                        if (in_array($option, $k_value)) {
+                            $checked = 'checked';
+                        } else {
+                            $checked = '';
+                        }
+
+                        $v['value']['options'][] = array(
+                            'value' => $option,
+                            'selected' => $checked
+                        );
+                    }
+
+                    if ($v['place'] == 0) {
+                        $visible_custom_fields_before_message[] = $v;
+                        $custom_fields_before_message[] = $v;
+                    } else {
+                        $visible_custom_fields_after_message[] = $v;
+                        $custom_fields_after_message[] = $v;
+                    }
+                    break;
+
+                /* Large text box */
+                // Date
+                case 'textarea':
+                case 'date':
+                case 'email':
+                    $v['original_value'] = $k_value;
+                    $v['iserror'] = in_array($k, $_SESSION['iserror']);
+                    $v['name'] = $k;
+
+                    if ($v['place'] == 0) {
+                        $visible_custom_fields_before_message[] = $v;
+                        $custom_fields_before_message[] = $v;
+                    } else {
+                        $visible_custom_fields_after_message[] = $v;
+                        $custom_fields_after_message[] = $v;
+                    }
+                    break;
+
+                // Hidden
+                case 'hidden':
+                    if (strlen($k_value) != 0 || isset($_SESSION["c_$k"])) {
+                        $v['value']['default_value'] = $k_value;
+                    }
+
+                    $v['name'] = $k;
+
+                    if ($v['place'] == 0) {
+                        $custom_fields_before_message[] = $v;
+                    } else {
+                        $custom_fields_after_message[] = $v;
+                    }
+                    break;
+
+                /* Default text input */
+                default:
+                    if (strlen($k_value) != 0 || isset($_SESSION["c_$k"])) {
+                        $v['value']['default_value'] = $k_value;
+                    }
+
+                    $v['iserror'] = in_array($k, $_SESSION['iserror']);
+                    $v['name'] = $k;
+
+                    if ($v['place'] == 0) {
+                        $visible_custom_fields_before_message[] = $v;
+                        $custom_fields_before_message[] = $v;
+                    } else {
+                        $visible_custom_fields_after_message[] = $v;
+                        $custom_fields_after_message[] = $v;
+                    }
+            }
+        }
+    }
+
+	$hesk_settings['render_template'](TEMPLATE_PATH . 'customer/create-ticket/create-ticket.php', array(
+	        'categoryId' => $category,
+	        'categoryName' => $hesk_settings['categories'][$category],
+            'messages' => $messages,
+            'visibleCustomFieldsBeforeMessage' => $visible_custom_fields_before_message,
+            'visibleCustomFieldsAfterMessage' => $visible_custom_fields_after_message,
+            'customFieldsBeforeMessage' => $custom_fields_before_message,
+            'customFieldsAfterMessage' => $custom_fields_after_message
+    ));
+
+    hesk_cleanSessionVars('iserror');
+    hesk_cleanSessionVars('isnotice');
+
+    return true;
+} // End print_add_ticket()
+
+
+function print_start()
+{
+	global $hesk_settings, $hesklang;
+
+    // Connect to database
+    hesk_load_database_functions();
+    hesk_dbConnect();
+
+    // Include KB functionality only if we have any public articles
+
+    $top_articles = array();
+    $latest_articles = array();
+    has_public_kb();
+    if ($hesk_settings['kb_enable'])
+    {
+        require(HESK_PATH . 'inc/knowledgebase_functions.inc.php');
+
+        /* Get list of top articles */
+        $top_articles = hesk_kbTopArticles($hesk_settings['kb_index_popart']);
+
+        /* Get list of latest articles */
+        $latest_articles = hesk_kbLatestArticles($hesk_settings['kb_index_latest']);
+    }
+
+    // Service Messages
+    $res = hesk_dbQuery('SELECT `title`, `message`, `style` FROM `'.hesk_dbEscape($hesk_settings['db_pfix'])."service_messages` WHERE `type`='0' AND (`language` IS NULL OR `language` LIKE '".hesk_dbEscape($hesk_settings['language'])."') ORDER BY `order` ASC");
+    $service_messages = array();
+    while ($sm=hesk_dbFetchAssoc($res))
+    {
+        $service_messages[] = $sm;
+    }
+
+    $hesk_settings['render_template'](TEMPLATE_PATH . '/customer/index.php', array(
+        'top_articles' => $top_articles,
+        'latest_articles' => $latest_articles,
+        'service_messages' => $service_messages
+    ));
+} // End print_start()
+
+
+function forgot_tid()
+{
+	global $hesk_settings, $hesklang;
+
+	require(HESK_PATH . 'inc/email_functions.inc.php');
+
+	$email = hesk_emailCleanup( hesk_validateEmail( hesk_POST('email'), 'ERR' ,0) ) or hesk_process_messages($hesklang['enter_valid_email'],'ticket.php?remind=1');
+
+	if ( isset($_POST['open_only']) )
+	{
+    	$hesk_settings['open_only'] = $_POST['open_only'] == 1 ? 1 : 0;
+	}
+
+	/* Get ticket(s) from database */
+	hesk_load_database_functions();
+	hesk_dbConnect();
+
+    // Get tickets from the database
+	$res = hesk_dbQuery('SELECT * FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'tickets` FORCE KEY (`statuses`) WHERE ' . ($hesk_settings['open_only'] ? "`status` IN ('0','1','2','4','5') AND " : '') . ' ' . hesk_dbFormatEmail($email) . ' ORDER BY `status` ASC, `lastchange` DESC ');
+
+	$num = hesk_dbNumRows($res);
+	if ($num < 1)
+	{
+		if ($hesk_settings['open_only'])
+        {
+        	hesk_process_messages($hesklang['noopen'],'ticket.php?remind=1&e='.rawurlencode($email));
+        }
+        else
+        {
+        	hesk_process_messages($hesklang['tid_not_found'],'ticket.php?remind=1&e='.rawurlencode($email));
+        }
+	}
+
+	$tid_list = '';
+	$name = '';
+
+    $email_param = $hesk_settings['email_view_ticket'] ? '&e='.rawurlencode($email) : '';
+
+	while ($my_ticket=hesk_dbFetchAssoc($res))
+	{
+		$name = $name ? $name : hesk_msgToPlain($my_ticket['name'], 1, 0);
+$tid_list .= "
+$hesklang[trackID]: "	. $my_ticket['trackid'] . "
+$hesklang[subject]: "	. hesk_msgToPlain($my_ticket['subject'], 1, 0) . "
+$hesklang[status]: "	. hesk_get_status_name($my_ticket['status']) . "
+$hesk_settings[hesk_url]/ticket.php?track={$my_ticket['trackid']}{$email_param}
+";
+	}
+
+	/* Get e-mail message for customer */
+	$msg = hesk_getEmailMessage('forgot_ticket_id','',0,0,1);
+	$msg = str_replace('%%NAME%%',			$name,												$msg);
+	$msg = str_replace('%%NUM%%',			$num,												$msg);
+	$msg = str_replace('%%LIST_TICKETS%%',	$tid_list,											$msg);
+	$msg = str_replace('%%SITE_TITLE%%',	hesk_msgToPlain($hesk_settings['site_title'], 1),	$msg);
+	$msg = str_replace('%%SITE_URL%%',		$hesk_settings['site_url'],							$msg);
+
+    $subject = hesk_getEmailSubject('forgot_ticket_id');
+
+	/* Send e-mail */
+	hesk_mail($email, $subject, $msg);
+
+	/* Show success message */
+	$tmp  = '<b>'.$hesklang['tid_sent'].'!</b>';
+	$tmp .= '<br />&nbsp;<br />'.$hesklang['tid_sent2'].'.';
+	$tmp .= '<br />&nbsp;<br />'.$hesklang['check_spambox'];
+	hesk_process_messages($tmp,'ticket.php?e='.$email,'SUCCESS');
+	exit();
+
+} // End forgot_tid()
+
+
+function has_public_kb($use_cache=1)
+{
+    global $hesk_settings;
+
+    // Return if KB is disabled
+    if ( ! $hesk_settings['kb_enable'])
+    {
+        return 0;
+    }
+
+    // Do we have a cached version available
+    $cache_dir = $hesk_settings['cache_dir'].'/';
+    $cache_file = $cache_dir . 'kb.cache.php';
+
+    if ($use_cache && file_exists($cache_file))
+    {
+        require($cache_file);
+        return $hesk_settings['kb_enable'];
+    }
+
+    // Make sure we have database connection
+    hesk_load_database_functions();
+    hesk_dbConnect();
+
+    // Do we have any public articles at all?
+    $res = hesk_dbQuery("SELECT `t1`.`id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
+                        LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
+                        WHERE `t1`.`type`='0' AND `t2`.`type`='0' LIMIT 1");
+
+    // If no public articles, disable the KB functionality
+    if (hesk_dbNumRows($res) < 1)
+    {
+        $hesk_settings['kb_enable'] = 0;
+    }
+
+    // Try to cache results
+    if ($use_cache && (is_dir($cache_dir) || ( @mkdir($cache_dir, 0777) && is_writable($cache_dir) ) ) )
+    {
+        // Is there an index.htm file?
+        if ( ! file_exists($cache_dir.'index.htm'))
+        {
+            @file_put_contents($cache_dir.'index.htm', '');
+        }
+
+        // Write data
+        @file_put_contents($cache_file, '<?php if (!defined(\'IN_SCRIPT\')) {die();} $hesk_settings[\'kb_enable\']=' . $hesk_settings['kb_enable'] . ';' );
+    }
+
+    return $hesk_settings['kb_enable'];
+
+} // End has_public_kb()
diff --git a/hesk/install/hesk.png b/hesk/install/hesk.png
new file mode 100644
index 0000000..9bf4025
Binary files /dev/null and b/hesk/install/hesk.png differ
diff --git a/hesk/install/hesk_javascript.js b/hesk/install/hesk_javascript.js
new file mode 100644
index 0000000..5620597
--- /dev/null
+++ b/hesk/install/hesk_javascript.js
@@ -0,0 +1,430 @@
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+function hesk_insertTag(tag) {
+var text_to_insert = '%%'+tag+'%%';
+hesk_insertAtCursor(document.form1.msg, text_to_insert);
+document.form1.message.focus();
+}
+
+function hesk_insertAtCursor(myField, myValue) {
+if (document.selection) {
+myField.focus();
+sel = document.selection.createRange();
+sel.text = myValue;
+}
+else if (myField.selectionStart || myField.selectionStart == '0') {
+var startPos = myField.selectionStart;
+var endPos = myField.selectionEnd;
+myField.value = myField.value.substring(0, startPos)
++ myValue
++ myField.value.substring(endPos, myField.value.length);
+} else {
+myField.value += myValue;
+}
+}
+
+function hesk_changeAll(myID) {
+  var d = document.form1;
+  var setTo = myID.checked ? true : false;
+
+  for (var i = 0; i < d.elements.length; i++)
+  {
+    if(d.elements[i].type == 'checkbox' && d.elements[i].name != 'checkall')
+    {
+     d.elements[i].checked = setTo;
+    }
+  }
+}
+
+function hesk_attach_disable(ids) {
+ for($i=0;$i<ids.length;$i++) {
+      if (ids[$i]=='c11'||ids[$i]=='c21'||ids[$i]=='c31'||ids[$i]=='c41'||ids[$i]=='c51') {
+            document.getElementById(ids[$i]).checked=false;
+      }
+      document.getElementById(ids[$i]).disabled=true;
+ }
+}
+
+function hesk_attach_enable(ids) {
+ for($i=0;$i<ids.length;$i++) {
+      document.getElementById(ids[$i]).disabled=false;
+ }
+}
+
+function hesk_attach_toggle(control,ids) {
+ if (document.getElementById(control).checked) {
+     hesk_attach_enable(ids);
+ } else {
+     hesk_attach_disable(ids);
+ }
+}
+
+function hesk_window(PAGE,HGT,WDT)
+{
+ var HeskWin = window.open(PAGE,"Hesk_window","height="+HGT+",width="+WDT+",menubar=0,location=0,toolbar=0,status=0,resizable=1,scrollbars=1");
+ HeskWin.focus();
+}
+
+function hesk_toggleLayerDisplay(nr) {
+        if (document.all)
+                document.all[nr].style.display = (document.all[nr].style.display == 'none') ? 'block' : 'none';
+        else if (document.getElementById)
+                document.getElementById(nr).style.display = (document.getElementById(nr).style.display == 'none') ? 'block' : 'none';
+}
+
+function hesk_confirmExecute(myText) {
+         if (confirm(myText))
+         {
+          return true;
+         }
+         return false;
+}
+
+function hesk_deleteIfSelected(myField,myText) {
+         if(document.getElementById(myField).checked)
+         {
+          return hesk_confirmExecute(myText);
+         }
+}
+
+function hesk_rate(url,element_id)
+{
+        if (url.length==0)
+        {
+                return false;
+        }
+
+        var element = document.getElementById(element_id);
+
+        xmlHttp=GetXmlHttpObject();
+        if (xmlHttp==null)
+        {
+                alert ("Your browser does not support AJAX!");
+                return;
+        }
+
+        xmlHttp.open("GET",url,true);
+
+        xmlHttp.onreadystatechange = function()
+        {
+         if (xmlHttp.readyState == 4 && xmlHttp.status == 200)
+         {
+          element.innerHTML = xmlHttp.responseText;
+         }
+        }
+
+        xmlHttp.send(null);
+}
+
+function stateChanged()
+{
+        if (xmlHttp.readyState==4)
+        {
+                document.getElementById("rating").innerHTML=xmlHttp.responseText;
+        }
+}
+
+function GetXmlHttpObject()
+{
+        var xmlHttp=null;
+        try
+        {
+                // Firefox, Opera 8.0+, Safari
+                xmlHttp=new XMLHttpRequest();
+        }
+        catch (e)
+        {
+                // Internet Explorer
+                try
+                {
+                        xmlHttp=new ActiveXObject("Msxml2.XMLHTTP");
+                }
+                catch (e)
+                {
+                        xmlHttp=new ActiveXObject("Microsoft.XMLHTTP");
+                }
+        }
+        return xmlHttp;
+}
+
+var heskKBquery = '';
+var heskKBfailed = false;
+
+function hesk_suggestKB()
+{
+ var d = document.form1;
+ var s = d.subject.value;
+ var m = d.message.value;
+ var element = document.getElementById('kb_suggestions');
+
+ if (s != '' && m != '' && (heskKBquery != s + " " + m || heskKBfailed == true) )
+ {
+  element.style.display = 'block';
+  var params = "p=1&" + "q=" + encodeURIComponent( s + " " + m );
+  heskKBquery = s + " " + m;
+
+   xmlHttp=GetXmlHttpObject();
+   if (xmlHttp==null)
+   {
+     return;
+   }
+
+   xmlHttp.open('POST','suggest_articles.php',true);
+   xmlHttp.setRequestHeader("Content-type", "application/x-www-form-urlencoded");
+
+   xmlHttp.onreadystatechange = function()
+   {
+      if (xmlHttp.readyState == 4 && xmlHttp.status == 200)
+      {
+       element.innerHTML = xmlHttp.responseText;
+       heskKBfailed = false;
+      }
+      else
+      {
+       heskKBfailed = true;
+      }
+   }
+
+   xmlHttp.send(params);
+ }
+
+ setTimeout(function() { hesk_suggestKB(); }, 2000);
+
+}
+
+function hesk_suggestKBsearch(isAdmin)
+{
+ var d = document.searchform;
+ var s = d.search.value;
+ var element = document.getElementById('kb_suggestions');
+
+ if (isAdmin)
+ {
+  var path = 'admin_suggest_articles.php';
+ }
+ else
+ {
+  var path = 'suggest_articles.php';
+ }
+
+ if (s != '' && (heskKBquery != s || heskKBfailed == true) )
+ {
+  element.style.display = 'block';
+  var params = "q=" + encodeURIComponent( s );
+  heskKBquery = s;
+
+   xmlHttp=GetXmlHttpObject();
+   if (xmlHttp==null)
+   {
+     return;
+   }
+
+   xmlHttp.open('POST', path, true);
+   xmlHttp.setRequestHeader("Content-type", "application/x-www-form-urlencoded");
+
+   xmlHttp.onreadystatechange = function()
+   {
+      if (xmlHttp.readyState == 4 && xmlHttp.status == 200)
+      {
+       element.innerHTML = unescape(xmlHttp.responseText);
+       heskKBfailed = false;
+      }
+      else
+      {
+       heskKBfailed = true;
+      }
+   }
+
+   xmlHttp.send(params);
+ }
+
+ setTimeout(function() { hesk_suggestKBsearch(isAdmin); }, 2000);
+}
+
+function hesk_suggestEmail(emailField, displayDiv, padDiv, isAdmin, allowMultiple)
+{
+ var email = document.getElementById(emailField).value;
+ var element = document.getElementById(displayDiv);
+
+ if (isAdmin)
+ {
+  var path = '../suggest_email.php';
+ }
+ else
+ {
+  var path = 'suggest_email.php';
+ }
+
+ if (email != '')
+ {
+  var params = "e=" + encodeURIComponent(email) + "&ef=" + encodeURIComponent(emailField) + "&dd=" + encodeURIComponent(displayDiv) + "&pd=" + encodeURIComponent(padDiv);
+
+  if (allowMultiple)
+  {
+   params += "&am=1";
+  }
+
+   xmlHttp=GetXmlHttpObject();
+   if (xmlHttp==null)
+   {
+     return;
+   }
+
+   xmlHttp.open('POST', path, true);
+   xmlHttp.setRequestHeader("Content-type", "application/x-www-form-urlencoded");
+
+   xmlHttp.onreadystatechange = function()
+   {
+      if (xmlHttp.readyState == 4 && xmlHttp.status == 200)
+      {
+       element.innerHTML = unescape(xmlHttp.responseText);
+       element.style.display = 'block';
+      }
+   }
+
+   xmlHttp.send(params);
+ }
+}
+
+function hesk_btn(Elem, myClass)
+{
+        Elem.className = myClass;
+}
+
+function hesk_checkPassword(password)
+{
+
+    var numbers = "0123456789";
+    var lowercase = "abcdefghijklmnopqrstuvwxyz";
+    var uppercase = "ABCDEFGHIJKLMNOPQRSTUVWXYZ";
+    var punctuation = "!.@$#*()%~<>{}[]";
+
+    var combinations = 0;
+
+    if (hesk_contains(password, numbers) > 0) {
+        combinations += 10;
+    }
+
+    if (hesk_contains(password, lowercase) > 0) {
+        combinations += 26;
+    }
+
+    if (hesk_contains(password, uppercase) > 0) {
+        combinations += 26;
+    }
+
+    if (hesk_contains(password, punctuation) > 0) {
+        combinations += punctuation.length;
+    }
+
+    var totalCombinations = Math.pow(combinations, password.length);
+    var timeInSeconds = (totalCombinations / 200) / 2;
+    var timeInDays = timeInSeconds / 86400
+    var lifetime = 365000;
+    var percentage = timeInDays / lifetime;
+
+    var friendlyPercentage = hesk_cap(Math.round(percentage * 100), 98);
+
+    if (friendlyPercentage < (password.length * 5)) {
+        friendlyPercentage += password.length * 5;
+    }
+
+    var friendlyPercentage = hesk_cap(friendlyPercentage, 98);
+
+    var progressBar = document.getElementById("progressBar");
+    progressBar.style.width = friendlyPercentage + "%";
+
+    if (percentage > 1) {
+        // strong password
+        progressBar.style.backgroundColor = "#3bce08";
+        return;
+    }
+
+    if (percentage > 0.5) {
+        // reasonable password
+        progressBar.style.backgroundColor = "#ffd801";
+        return;
+    }
+
+    if (percentage > 0.10) {
+        // weak password
+        progressBar.style.backgroundColor = "orange";
+        return;
+    }
+
+    if (percentage <= 0.10) {
+        // very weak password
+        progressBar.style.backgroundColor = "red";
+        return;
+    }
+
+}
+
+function hesk_cap(number, max) {
+    if (number > max) {
+        return max;
+    } else {
+        return number;
+    }
+}
+
+function hesk_contains(password, validChars) {
+
+    count = 0;
+
+    for (i = 0; i < password.length; i++) {
+        var char = password.charAt(i);
+        if (validChars.indexOf(char) > -1) {
+            count++;
+        }
+    }
+
+    return count;
+}
+
+function setCookie(name, value, expires, path, domain, secure)
+{
+        document.cookie= name + "=" + escape(value) +
+                ((expires) ? "; expires=" + expires.toGMTString() : "") +
+                ((path) ? "; path=" + path : "") +
+                ((domain) ? "; domain=" + domain : "") +
+                ((secure) ? "; secure" : "");
+}
+
+function getCookie(name)
+{
+        var dc = document.cookie;
+        var prefix = name + "=";
+        var begin = dc.indexOf("; " + prefix);
+        if (begin == -1) {
+                begin = dc.indexOf(prefix);
+                if (begin != 0) return null;
+        } else {
+                begin += 2;
+        }
+        var end = document.cookie.indexOf(";", begin);
+        if (end == -1) {
+                end = dc.length;
+        }
+        return unescape(dc.substring(begin + prefix.length, end));
+}
+
+function deleteCookie(name, path, domain)
+{
+        if (getCookie(name)) {
+                document.cookie = name + "=" +
+                        ((path) ? "; path=" + path : "") +
+                        ((domain) ? "; domain=" + domain : "") +
+                        "; expires=Thu, 01-Jan-70 00:00:01 GMT";
+        }
+}
\ No newline at end of file
diff --git a/hesk/install/hesk_style.css b/hesk/install/hesk_style.css
new file mode 100644
index 0000000..a02fcbf
--- /dev/null
+++ b/hesk/install/hesk_style.css
@@ -0,0 +1,961 @@
+body {
+	background-color: #f3fef4;
+	color: black;
+	font-family: Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 12px;
+	margin-left:0;
+	margin-right:0;
+	margin-top:0;
+	margin-bottom:0;
+}
+
+table.enclosing {
+	background-color:#FFFFFF;
+	color : #4a5571;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 12px;
+	width: 960px;
+}
+
+td {
+	color : #4a5571;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 12px;
+	text-align: left;
+}
+
+a img {
+	vertical-align: bottom;
+	border : none;
+}
+
+td.white {
+	background-color: #FFFFFF;
+	color : #4a5571;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 12px;	
+}
+
+td.admin_white {
+	background-color: #FFFFFF;
+	color : #4a5571;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 11px;
+	border: #d1dceb 1px solid;
+	padding: 1px;	
+}
+
+td.admin_gray {
+	background-color: #f5fffa;
+	color : #4a5571;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 11px;
+	border: #d1dceb 1px solid;
+	padding: 1px;
+}
+
+td.notes {
+	background-color: #fffbf2;
+	color : #4a5571;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 12px;
+	border: #ffe6b8 1px solid;
+}
+
+th.tDetailsHead {
+	background-color: #F7F7F7;
+	color : #4a5571;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 12px;
+	font-weight: normal;
+	text-align: center;
+}
+
+td.tDetailsBody {
+	background-color: #FFFFFF;
+	color : #4a5571;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 12px;
+	border: #F7F7F7 1px solid;
+	text-align: center;
+}
+
+.small {
+	font-size: 11px;
+}
+
+.smaller {
+	font-size: 10px;
+}
+
+a {
+	color : Blue;
+	text-decoration : underline;
+}
+
+a:hover {
+	color : Red;
+	text-decoration : none;
+}
+
+a.smaller {
+	font-size: 10px;
+	color : Blue;
+	text-decoration : underline;
+}
+
+a.smaller:hover {
+	font-size: 10px;
+	color : Red;
+	text-decoration : none;
+}
+
+table.white {
+	background-color: #ffffff ;
+	color : #23559C;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 12px;
+	border-collapse: collapse;
+}
+
+table.white th {
+	background-color: #ffffff;
+	color : #23559C;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 11px;
+	border: #b2babd 1px solid;
+	border-collapse: collapse;
+	background-image: url(img/tableheader.jpg);
+	background-repeat: no-repeat;
+	background-position: left top;
+}
+
+table.white th a {
+	color : #23559C;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 11px;
+}
+
+table.white td {
+	height: 25px;
+	padding-left: 5px;
+}
+
+.noborder {
+border: none;
+}
+
+h3 {
+	color : #74804e;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 13px;
+	font-weight: bold;
+	margin: 0px;
+}
+
+.important {
+	color: Red;
+}
+
+.medium {
+	color: #FF9900;
+}
+
+input {
+	font-size: 12px;
+	font-family: Verdana, Geneva, Arial, Helvetica, sans-serif;
+	color:#000000;
+}
+
+input.button {
+	font-size: 12px;
+	font-family: Verdana, Geneva, Arial, Helvetica, sans-serif;
+	color:#000000;
+	background-color:#FFFFFF;
+}
+
+select {
+	font-size: 12px;
+	height: 20px;
+}
+
+header a img {border: none; text-decoration: none !important;} 
+
+.open {color : #FF0000;}
+.waitingreply {color : #FF9933;}
+.replied {color : #0000FF;}
+.resolved {color : #008000;}
+.allbutresolved {color : #000000;}
+
+.success {color : #008000;}
+.error {color : #FF0000;}
+.notice {color : #FF9900}
+
+#ok {
+	border: 1px solid #679800;
+}
+
+#error {
+	border: 1px solid #ba3225;
+}
+
+.rate {
+	color: #666666;
+	text-align: right;
+	font-style: italic; 
+}
+
+a.article {
+	color : Black;
+	text-decoration: none;
+	font-size: 11px;
+}
+
+a.article:hover {
+	color : Red;
+	text-decoration : none;
+}
+
+.article_list {
+	font-size: 11px;	
+}
+
+fieldset {
+	margin-bottom: 6px; 
+	border: 1px SOLID #267DDC;
+	padding: 4px;
+	background-color:white;
+	position:relative;
+	display:block;
+	padding: 15px 10px 10px 10px;
+	margin:20px 0px 20px 0px;
+}
+
+legend {
+	background-image: url(img/bluebtn.png);
+	background-repeat: no-repeat;
+	color: #172901;
+	border: 1px solid #267DDC;
+	height: 10px;
+	font-size: 10px;
+	font-weight:bold;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	background-position: left top;
+	display:block;
+	width: auto;
+	padding:5px 5px;
+	position:relative;
+	width:130px;	
+}
+
+/*newly introduced styles (version 2.0)*/
+
+.header {
+	width: 100%;
+	background-color: #74a62b;
+	color : #ffffff;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 11px;
+	text-align: center;
+	background-image: url(img/header.png);
+	background-repeat: repeat-x;
+	height: 57px;
+	padding: 0px;
+	margin: 0px;
+}
+
+.header td {
+text-align: center;
+vertical-align: middle;
+color:#FFFFFF;
+}
+.header a, .header a:link, .header a:active, .header a:visited {
+	color : #ffffff;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 11px;
+	text-align: center;
+}
+.header a:hover {}
+
+.headersm {
+	width: 100%;
+	background-color: #669933;
+	color : #ffffff;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 12px;
+	text-align: left;
+	background-image: url(img/headerbgsm.jpg);
+	background-repeat: repeat-x;
+	height: 25px;
+	padding: 0px;
+	margin: 0px;
+	font-weight:bold;
+	padding-left: 20px;
+}
+
+hr {
+	border: none;
+	border-bottom: 1px dotted #adbac3;
+	width: 100%;
+	padding-top: 10px;
+	margin-bottom: 10px;
+	height: 1px;
+}
+
+.greenbutton {
+	background-image: url(img/greenbtn.jpg);
+	background-repeat: no-repeat;
+	text-align: center;
+	color: #FFFFFF;
+	border: 1px solid #527234;
+	font-size: 10px;
+	font-weight:bold;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	background-position: left top;
+	height: 19px;
+	padding-left: 6px;
+	padding-right: 6px;
+	margin-left: 2px;
+	margin-right: 2px
+}
+
+.greenbuttonover {
+	background-image: url(img/greenbtnover.gif);
+	background-repeat: no-repeat;
+	text-align: center;
+	color: #FFFFFF;
+	border: 1px solid #527234;
+	font-size: 10px;
+	font-weight:bold;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	background-position: left top;
+	height: 19px;
+	padding-left: 6px;
+	padding-right: 6px;
+	margin-left: 2px;
+	margin-right: 2px
+}
+
+.orangebutton {
+	background-image: url(img/orangebtn.jpg);
+	background-repeat: no-repeat;
+	text-align: center;
+	color: #660000;
+	border: 1px solid #bf6628;
+	height: 20px;
+	font-size: 10px;
+	font-weight:bold;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	background-position: left top;
+	padding-left: 6px;
+	padding-right: 6px;
+	margin-left: 2px;
+	margin-right: 2px;
+	text-decoration: none;
+	margin-top: 0px;	
+}
+
+.orangebuttonover {
+	background-image: url(img/orangebtnover.gif);
+	background-repeat: no-repeat;
+	text-align: center;
+	color: #660000;
+	border: 1px solid #bf6628;
+	height: 20px;
+	font-size: 10px;
+	font-weight:bold;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	background-position: left top;
+	padding-left: 6px;
+	padding-right: 6px;
+	margin-left: 2px;
+	margin-right: 2px;
+	text-decoration: none;
+	margin-top: 0px;		
+}
+
+.bluebutton {
+	background-image: url(img/bluebtn.png);
+	background-repeat: no-repeat;
+	text-align: center;
+	color: #660000;
+	border: 1px solid #5b79a3;
+	height: 20px;
+	font-size: 10px;
+	font-weight:bold;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	background-position: left top;
+	padding-left: 6px;
+	padding-right: 6px;
+	margin-left: 2px;
+	text-decoration: none;
+	margin-right: 2px;
+	padding-top: 2px;
+}
+
+
+/*styles for roundcorners tables*/
+
+.roundcornersleft {
+	width: 7px;
+	background-image: url(img/roundcornerslm.jpg);
+	background-repeat: repeat-y;
+	background-position: left;
+}
+.roundcornersright {
+	width: 7px;
+	background-image: url(img/roundcornersrm.jpg);
+	background-repeat: repeat-y;
+	background-position: right;
+}
+.roundcornerstop {
+	height: 7px;
+	background-image: url(img/roundcornerst.jpg);
+	background-repeat: repeat-x;
+	background-position: top;
+}
+.roundcornersbottom {
+	height: 7px;
+	background-image: url(img/roundcornersb.jpg);
+	background-repeat: repeat-x;
+	background-position: bottom;
+}
+.ticketrow {
+	background-color: #f5fffa;
+	color : #4a5571;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 12px;
+	border: #748aaf 1px dotted;
+	padding: 6px;
+}
+.ticketalt {
+	background-color: #ffffff;
+	color : #4a5571;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 12px;
+	padding: 6px;
+}
+
+.tickettd {
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 12px;	
+}
+
+.subheaderrow {
+	background-color: #ffffff;
+	color : #23559C;
+	border: #23559C solid 1px;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 11px;
+	border-collapse: collapse;
+	background-image: url(img/tableheader.jpg);
+	background-repeat: no-repeat;
+	background-position: left top;
+	height: 25px;
+	padding-left: 20px;
+	padding-right: 20px;
+	padding-top: 5px;
+	}
+	
+.homepageh3, .section {
+	color: #74804e;
+	font-weight: bold;
+}
+
+/*newly introduced styles (version 2.2)*/	
+
+.large {
+	font-size:14px;
+}
+
+.largebold {
+	font-size:14px;
+	font-weight:bold;
+}
+
+.assignedyou {
+	color: red;
+}
+
+.assignedother {
+	color: green;
+}
+
+div.error {
+	border: 1px solid #cd0a0a; 
+	background: #fef1ec; 
+	color: #cd0a0a;
+	padding: 10px;
+}
+
+div.success {
+	border: 1px solid #18760f; 
+	background: #e9ffdb; 
+	color: #363636;
+	padding: 10px;
+}
+
+div.notice {
+	border: 1px solid #fcefa1; 
+	background: #fff9de; 
+	color: #363636;
+	padding: 10px;
+	vertical-align: middle;
+}
+
+.admin_green {
+	background-color: #e3ffd0;
+	font-weight: bold;
+}
+
+.admin_red {
+	background-color: #fef1ec;
+	font-weight: bold;
+}
+
+.borderBottom {
+	border-bottom: silver 1px dashed;
+}
+
+.borderTop {
+	border-top: silver 1px dashed;
+}
+
+.alignTop {
+	vertical-align: top;
+}
+
+.alignMiddle {
+	vertical-align: middle;
+}
+
+.alignBottom {
+	vertical-align: bottom;
+}
+
+hr.dashed  {
+	border: none 0; 
+	border-top: 1px dashed silver;
+	height: 1px;
+}
+
+/* newly introduced styles (version 2.3) */	
+
+h1 {
+	color : #74804e;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 13px;
+	font-weight: bold;
+	margin: 0px;
+}
+
+.critical {
+	color: #9400d3;
+	font-weight: bold;
+} 
+
+td.admin_critical {
+	background-color: #fff0ff;
+	color : #000000;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 11px;
+	border: 1px solid #ff66ff;
+	padding: 1px;
+}
+
+.isError {
+	color: black;
+	background-color: #fff9f7;
+	border: 1px solid red;
+}
+
+.isNotice {
+	color: black;
+	border: 1px solid orange; 
+	background: #fbf9ee;
+}
+	
+.optionWhiteON{
+	padding:2px;
+	border:1px dotted silver;
+	background-color: #b0e0e6;	
+}
+
+.optionWhiteOFF {
+	padding:2px;
+	border:1px dotted silver;
+	background-color: white;
+}
+
+.optionBlueON {
+	padding:2px;
+	border:1px dotted gray;
+	background-color: #b0e0e6;	
+}
+
+.optionBlueOFF {
+	padding:2px;
+	border:1px dotted gray;
+	background-color: #f5fffa;
+}
+
+.optionWhiteNbON{
+	border: none; 
+	background-color: #b0e0e6;
+	vertical-align: text-bottom;
+}
+
+.optionWhiteNbOFF {
+	border: none;
+	background-color: white;
+	vertical-align: text-bottom;
+}
+
+.kbCatListON {
+	background-color: #fcefa1;
+}
+
+.kbCatListOFF {
+	background-color: white;	
+}
+
+div.progress-container {
+	border: 1px solid #ccc;
+	width: 100px;
+	margin: 2px 5px 2px 0;
+	padding: 1px;
+	float: left;
+	background: white;
+}
+
+div.progress-container > div {
+	background-color: #ACE97C;
+	height: 12px
+}
+
+.black {color: black;}
+.inprogress {color : #006400;}
+.onhold {color : #000000;}
+
+div.online {
+	border: 1px solid #e5e8ff; 
+	background: #ffffff; 
+	color: #000000;
+	padding: 0px;
+	vertical-align: middle;
+}
+
+span.online {
+	font-size: 10px;
+	white-space:nowrap;
+}
+
+/* newly introduced styles (version 2.4) */	
+
+.orangebuttonsec {
+	background-image: url(img/orangebtnsec.jpg);
+	background-repeat: no-repeat;
+	text-align: center;
+	color: #660000;
+	border: 1px solid #bf6628;
+	height: 20px;
+	font-size: 10px;
+	font-weight:normal;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	background-position: left top;
+	padding-left: 6px;
+	padding-right: 6px;
+	margin-left: 2px;
+	margin-right: 2px;
+	text-decoration: none;
+	margin-top: 0px;	
+}
+
+.orangebuttonsecover {
+	background-image: url(img/orangebtnover.gif);
+	background-repeat: no-repeat;
+	text-align: center;
+	color: #660000;
+	border: 1px solid #bf6628;
+	height: 20px;
+	font-size: 10px;
+	font-weight:normal;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	background-position: left top;
+	padding-left: 6px;
+	padding-right: 6px;
+	margin-left: 2px;
+	margin-right: 2px;
+	text-decoration: none;
+	margin-top: 0px;		
+}
+
+td.admin_yellow {
+	background-color: #ffffe0;
+	color : #4a5571;
+	font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+	font-size: 11px;
+	border: #d1dceb 1px solid;
+	padding: 1px;	
+}
+
+/* New styles in HESK version 2.5 */
+
+.kb_published {
+	color: #009900;
+}
+
+.kb_private {
+	color: #4a5571;
+}
+
+.kb_draft {
+	color: #cc9933;
+}
+
+.searchbutton {
+	cursor:pointer;
+	width:70px;
+	height:27px;
+	text-indent:-999px;
+	text-transform: capitalize;
+	color: transparent;
+	background: url(img/ico-search.png) no-repeat #4d90fe center;
+	border: 1px solid #3079ED;
+	-moz-border-radius: 2px;
+	-webkit-border-radius: 2px;	
+}
+
+.searchbutton:hover {
+	background: url(img/ico-search.png) no-repeat center #357AE8;
+	border: 1px solid #2F5BB7;
+}
+
+.searchfield {
+	width:400px;
+	height:21px;
+	font-size:14px;
+	text-indent:2px; 
+	vertical-align: bottom;
+}
+
+.sbsmall {
+	width:50px; 
+	height:22px; 
+	margin-top:2px;
+}
+
+.sfsmall {
+	width:200px; 
+	height:16px; 
+	font-size:12px; 
+	margin-top:2px;
+}
+
+/* New styles in HESK version 2.6 */
+
+div.info {
+	border: 1px solid #9acfea; 
+	background: #d9edf7; 
+	color: #363636;
+	padding: 10px;
+	vertical-align: middle;
+}
+
+div.none {
+	color: #363636;
+	padding: 10px;
+	vertical-align: middle;
+}
+
+/* New styles in HESK version 2.7 */
+
+div.select_category 
+{
+	min-width: 50%;
+	min-height: 300px;
+	display: inline-block;
+	text-align:left;
+	margin-top: 10px;
+}
+
+#select_category {
+	border: 1px solid #111;
+	background: transparent;
+	width: 100%;
+	padding: 5px 35px 5px 5px;
+	font-size: 14px;
+	border: 1px solid #ccc;
+	height: 34px;
+} 
+
+#ul_category {
+	list-style-type: none;
+	margin: 0;
+	padding: 0;
+}
+
+#ul_category li {
+	border: 1px solid #d1d5d7;
+	border-top: none;
+	border-radius: 2px;
+}
+
+#ul_category li:first-child {
+	border-top: 1px solid #d1d5d7;
+}
+
+#ul_category li a {
+	display: block;
+	font-size: 14px;
+	padding: 0.75em 0.75em;
+	text-decoration: none;
+	transition: all 0.12s ease;
+	word-wrap: break-word;
+}
+ 
+#ul_category li a:hover {
+	color: black;
+	background-color: #e9ffdb;
+}
+
+select.multiple {
+	font-size: 12px;
+	height: auto;
+}
+
+/* New styles in HESK version 2.8 */
+
+#hesk_nav{
+	list-style:none;
+	float:right;
+	/* Bring the nav above everything else--uncomment if needed.
+	position:relative;
+	z-index:5;
+	*/
+	margin: 0px;
+}
+
+#hesk_nav li{
+	float:left;
+	margin-right:4px;
+	position:relative;
+}
+
+#hesk_nav a{
+	display:block;
+	background-color:#ffffff;
+	-moz-border-radius:3px;
+	-webkit-border-radius:3px;
+	border-radius:3px;
+	border:1px solid #dcdcdc;
+	cursor:pointer;
+	color:#666666;
+	font-size:12px;
+	padding:4px 10px;
+	text-decoration:none;
+}
+#hesk_nav a:hover{
+	color: red;
+	background:#f6f6f6;
+}
+
+/*--- DROPDOWN ---*/
+#hesk_nav ul{
+	background:#fff; /* Adding a background makes the dropdown work properly in IE7+. Make this as close to your page's background as possible (i.e. white page == white background). */
+	background:rgba(255,255,255,0); /* But! Let's make the background fully transparent where we can, we don't actually want to see it if we can help it... */
+	list-style:none;
+	position:absolute;
+	left:-9999px; /* Hide off-screen when not needed (this is more accessible than display:none;) */
+	z-index:5;
+	padding-left: 0px;
+	padding-top: 2px;
+}
+#hesk_nav ul li{
+	padding-top:1px; /* Introducing a padding between the li and the a give the illusion spaced items */
+	float:none;
+}
+#hesk_nav ul a{
+	white-space:nowrap; /* Stop text wrapping and creating multi-line dropdown items */
+	padding:8px 14px;
+}
+#hesk_nav li:hover ul{ /* Display the dropdown on hover */
+	left:auto; /* Bring back on-screen when needed */
+	text-align:left;
+	right:0;
+	margin-right:-10px;
+}
+#hesk_nav li:hover a{ /* These create persistent hover states, meaning the top-most link stays 'hovered' even when your cursor has moved down the list. */
+	background:#f6f6f6;
+	text-decoration:none;
+}
+
+#hesk_nav li:hover ul a{
+	background:#ffffff;
+	text-decoration:none;
+}
+
+#hesk_nav li:hover ul a{ /* The persistent hover state does however create a global style for links even before they're hovered. Here we undo these effects. */
+	text-decoration:none;
+}
+#hesk_nav li:hover ul li a:hover{ /* Here we define the most explicit hover states--what happens when you hover each individual link. */
+	background:#f6f6f6;
+}
+
+.notification {
+    background-color: #fff;
+    box-shadow: 0 4px 8px 0 rgba(0, 41, 89, 0.1);
+    padding: 20px 28px 20px 28px;
+    position: relative;
+    display: block;
+    margin-bottom: 24px;
+}
+
+.notification::before {
+    content: "";
+    width: 8px;
+    height: 100%;
+    position: absolute;
+    top: 0;
+    left: 0;
+}
+
+.notification.red {
+    background-color: #fff5f5;
+}
+
+.notification.red::before {
+    background-color: #e64342;
+}
+
+.notification.orange {
+    background-color: #ffffcc;
+}
+
+.notification.orange::before {
+    background-color: #eeb707;
+}
+
+.notification.green {
+    background-color: #f0fff4;
+}
+
+.notification.green::before {
+    background-color: #38bc7d;
+}
+
+.notification.blue {
+    background-color: #ebf8ff;
+}
+
+.notification.blue::before {
+    background-color: #002d73;
+}
+
+.notification b {
+    font-weight: bold;
+}
+
+.notification i {
+    font-style: italic;
+}
\ No newline at end of file
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diff --git a/hesk/install/index.php b/hesk/install/index.php
new file mode 100644
index 0000000..26f73d6
--- /dev/null
+++ b/hesk/install/index.php
@@ -0,0 +1,49 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+require(HESK_PATH . 'install/install_functions.inc.php');
+
+// Reset installation steps
+hesk_session_stop();
+
+hesk_iHeader();
+?>
+
+<table border="0" width="100%">
+<tr>
+<td><a href="https://www.hesk.com"><img src="hesk.png" width="166" height="60" alt="Visit HESK.com" border="0" /></a></td>
+<td align="center"><h3>Thank you for downloading HESK. Please choose an option below:</h3></td>
+</tr>
+</table>
+
+<hr />
+
+<form method="get" action="install.php">
+<p align="center"><input type="submit" value="Click here to INSTALL HESK &raquo;" class="orangebutton" onmouseover="hesk_btn(this,'orangebuttonover');" onmouseout="hesk_btn(this,'orangebutton');" /></p>
+<p align="center">Install a new copy of HESK</p>
+</form>
+
+<hr />
+
+<form method="get" action="update.php">
+<p align="center"><input type="submit" value="Click here to UPDATE HESK &raquo;" class="orangebutton" onmouseover="hesk_btn(this,'orangebuttonover');" onmouseout="hesk_btn(this,'orangebutton');" /></p>
+<p align="center">Update existing HESK to version <?php echo HESK_NEW_VERSION; ?></p>
+</form>
+
+<?php
+hesk_iFooter();
+exit();
+?>
diff --git a/hesk/install/install.php b/hesk/install/install.php
new file mode 100644
index 0000000..b4d7e41
--- /dev/null
+++ b/hesk/install/install.php
@@ -0,0 +1,744 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+define('INSTALL_PAGE', 'install.php');
+require(HESK_PATH . 'install/install_functions.inc.php');
+
+// If no step is defined, start with step 1
+if ( ! isset($_SESSION['step']) )
+{
+    $_SESSION['step']=1;
+}
+// Check if the license has been agreed to and verify sessions are working
+elseif ($_SESSION['step']==1)
+{
+    $agree = hesk_POST('agree', '');
+    if ($agree == 'YES')
+    {
+		// Are sessions working?
+		if ( empty($_SESSION['works']) )
+        {
+        	hesk_iSessionError();
+        }
+
+		// All OK, continue
+        $_SESSION['license_agree']=1;
+        $_SESSION['step']=2;
+    }
+    else
+    {
+        $_SESSION['step']=1;
+    }
+}
+
+// Test database connection?
+if ($_SESSION['step'] == 3 && isset($_POST['dbtest']) )
+{
+	// Username
+	$_SESSION['admin_user'] = hesk_input( hesk_POST('admin_user') );
+	if ( strlen($_SESSION['admin_user']) == 0 )
+	{
+		$_SESSION['admin_user'] = 'Administrator';
+	}
+
+	// Password
+	$_SESSION['admin_pass'] = hesk_input( hesk_POST('admin_pass') );
+	if ( strlen($_SESSION['admin_pass']) == 0 )
+	{
+		$_SESSION['admin_pass'] = substr(str_shuffle("23456789abcdefghijkmnpqrstuvwxyzABCDEFGHJKLMNPQRSTUVWXYZ"), 0, mt_rand(8,12) );
+	}
+
+	// Password hash for the database
+	$_SESSION['admin_hash'] = hesk_Pass2Hash($_SESSION['admin_pass']);
+
+	// Test DB connection
+	$hesk_db_link = hesk_iTestDatabaseConnection();
+
+    // Generate HESK table names
+	$hesk_tables = array(
+		$hesk_settings['db_pfix'].'attachments',
+		$hesk_settings['db_pfix'].'banned_emails',
+		$hesk_settings['db_pfix'].'banned_ips',
+		$hesk_settings['db_pfix'].'categories',
+		$hesk_settings['db_pfix'].'custom_fields',
+		$hesk_settings['db_pfix'].'custom_statuses',
+		$hesk_settings['db_pfix'].'kb_articles',
+		$hesk_settings['db_pfix'].'kb_attachments',
+		$hesk_settings['db_pfix'].'kb_categories',
+		$hesk_settings['db_pfix'].'logins',
+		$hesk_settings['db_pfix'].'mail',
+		$hesk_settings['db_pfix'].'notes',
+		$hesk_settings['db_pfix'].'online',
+		$hesk_settings['db_pfix'].'pipe_loops',
+		$hesk_settings['db_pfix'].'replies',
+		$hesk_settings['db_pfix'].'reply_drafts',
+		$hesk_settings['db_pfix'].'reset_password',
+		$hesk_settings['db_pfix'].'service_messages',
+		$hesk_settings['db_pfix'].'std_replies',
+		$hesk_settings['db_pfix'].'tickets',
+		$hesk_settings['db_pfix'].'ticket_templates',
+		$hesk_settings['db_pfix'].'users',
+	);
+
+	// Check if any of the HESK tables exists
+	$res = hesk_dbQuery('SHOW TABLES FROM `'.hesk_dbEscape($hesk_settings['db_name']).'`');
+
+	while ($row = hesk_dbFetchRow($res))
+	{
+		if (in_array($row[0],$hesk_tables))
+		{
+			hesk_iDatabase(2);
+		}
+	}
+
+    // Timezone
+    $hesk_settings['timezone'] = hesk_input( hesk_POST('timezone') );
+    if ( ! in_array($hesk_settings['timezone'], timezone_identifiers_list()) )
+    {
+        $hesk_settings['timezone'] = 'UTC';
+    }
+
+	// All ok, let's save settings
+	hesk_iSaveSettings();
+
+	// Now install HESK database tables
+	hesk_iTables();
+
+	// And move to the next step
+	$_SESSION['step']=4;
+}
+
+// Which step are we at?
+switch ($_SESSION['step'])
+{
+	case 2:
+	   hesk_iCheckSetup();
+	   break;
+	case 3:
+	   hesk_iDatabase();
+	   break;
+	case 4:
+	   hesk_iFinish();
+	   break;
+	default:
+	   hesk_iStart();
+}
+
+
+// ******* FUNCTIONS ******* //
+
+
+function hesk_iFinish()
+{
+    global $hesk_settings;
+    hesk_iHeader();
+	?>
+
+	<br />
+	<?php hesk_show_success('Congratulations, you have successfully completed HESK database setup!'); ?>
+
+    <h3>Next steps:</h3>
+
+    <ol>
+
+    <li><span style="color:#ff0000">Delete the <b>/install</b> folder from your server!</span><br />&nbsp;</li>
+
+    <li>Remember your login details:<br />
+
+<pre style="font-size: 1.17em">
+Username: <span style="color:red; font-weight:bold"><?php echo stripslashes($_SESSION['admin_user']); ?></span>
+Password: <span style="color:red; font-weight:bold"><?php echo stripslashes($_SESSION['admin_pass']); ?></span>
+</pre>
+
+    <br />&nbsp;
+
+    </li>
+
+    <table>
+        <tr>
+            <td>
+                <form action="<?php echo HESK_PATH . $hesk_settings['admin_dir']; ?>/index.php" method="post">
+                <input type="hidden" name="a" value="do_login" />
+                <input type="hidden" name="remember_user" value="JUSTUSER" />
+                <input type="hidden" name="user" value="<?php echo stripslashes($_SESSION['admin_user']); ?>" />
+                <input type="hidden" name="pass" value="<?php echo stripslashes($_SESSION['admin_pass']); ?>" />
+                <input type="hidden" name="goto" value="mail.php?a=read&amp;id=1" />
+                <input type="submit" value="Read HESK quick start guide" class="orangebutton" onmouseover="hesk_btn(this,'orangebuttonover');" onmouseout="hesk_btn(this,'orangebutton');" />
+                </form>
+            </td>
+            <td> - or -</td>
+            <td>
+                <form action="<?php echo HESK_PATH . $hesk_settings['admin_dir']; ?>/index.php" method="post">
+                <input type="hidden" name="a" value="do_login" />
+                <input type="hidden" name="remember_user" value="JUSTUSER" />
+                <input type="hidden" name="user" value="<?php echo stripslashes($_SESSION['admin_user']); ?>" />
+                <input type="hidden" name="pass" value="<?php echo stripslashes($_SESSION['admin_pass']); ?>" />
+                <input type="hidden" name="goto" value="admin_settings_general.php" />
+                <input type="submit" value="Skip directly to settings" class="orangebuttonsec" onmouseover="hesk_btn(this,'orangebuttonsecover');" onmouseout="hesk_btn(this,'orangebuttonsec');" />
+                </form>
+            </td>
+        </tr>
+    </table>
+
+    </ol>
+
+    <p>&nbsp;</p>
+
+	<?php
+    hesk_iFooter();
+} // End hesk_iFinish()
+
+
+function hesk_iTables()
+{
+	global $hesk_db_link, $hesk_settings;
+
+// -> Attachments
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` (
+  `att_id` mediumint(8) unsigned NOT NULL AUTO_INCREMENT,
+  `ticket_id` varchar(13) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+  `saved_name` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+  `real_name` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+  `size` int(10) unsigned NOT NULL DEFAULT '0',
+  `type` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+  PRIMARY KEY (`att_id`),
+  KEY `ticket_id` (`ticket_id`)
+) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+");
+
+// -> Banned emails
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."banned_emails` (
+  `id` smallint(5) unsigned NOT NULL AUTO_INCREMENT,
+  `email` varchar(255) NOT NULL,
+  `banned_by` smallint(5) unsigned NOT NULL,
+  `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
+  PRIMARY KEY (`id`),
+  KEY `email` (`email`)
+) ENGINE=MyISAM  DEFAULT CHARSET=utf8
+");
+
+// -> Banned IPs
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."banned_ips` (
+  `id` smallint(5) unsigned NOT NULL AUTO_INCREMENT,
+  `ip_from` int(10) unsigned NOT NULL DEFAULT '0',
+  `ip_to` int(10) unsigned NOT NULL DEFAULT '0',
+  `ip_display` varchar(100) NOT NULL,
+  `banned_by` smallint(5) unsigned NOT NULL,
+  `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
+  PRIMARY KEY (`id`)
+) ENGINE=MyISAM  DEFAULT CHARSET=utf8
+");
+
+// -> Categories
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` (
+  `id` smallint(5) unsigned NOT NULL AUTO_INCREMENT,
+  `name` varchar(60) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+  `cat_order` smallint(5) unsigned NOT NULL DEFAULT '0',
+  `autoassign` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+  `type` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+  `priority` enum('0','1','2','3') COLLATE utf8_unicode_ci NOT NULL DEFAULT '3',
+  PRIMARY KEY (`id`),
+  KEY `type` (`type`)
+) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+");
+
+// ---> Insert default category
+hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` (`id`, `name`, `cat_order`) VALUES (1, 'General', 10)");
+
+// -> Custom fields
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_fields` (
+  `id` tinyint(3) UNSIGNED NOT NULL,
+  `use` enum('0','1','2') NOT NULL DEFAULT '0',
+  `place` enum('0','1') NOT NULL DEFAULT '0',
+  `type` varchar(20) NOT NULL DEFAULT 'text',
+  `req` enum('0','1','2') NOT NULL DEFAULT '0',
+  `category` text,
+  `name` text,
+  `value` text,
+  `order` smallint(5) UNSIGNED NOT NULL DEFAULT '10',
+  PRIMARY KEY (`id`),
+  KEY `useType` (`use`,`type`)
+) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+");
+
+// ---> Insert empty custom fields
+hesk_dbQuery("
+INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_fields` (`id`, `use`, `place`, `type`, `req`, `category`, `name`, `value`, `order`) VALUES
+(1, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(2, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(3, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(4, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(5, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(6, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(7, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(8, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(9, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(10, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(11, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(12, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(13, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(14, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(15, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(16, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(17, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(18, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(19, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(20, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(21, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(22, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(23, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(24, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(25, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(26, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(27, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(28, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(29, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(30, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(31, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(32, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(33, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(34, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(35, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(36, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(37, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(38, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(39, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(40, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(41, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(42, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(43, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(44, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(45, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(46, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(47, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(48, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(49, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+(50, '0', '0', 'text', '0', NULL, '', NULL, 1000)
+");
+
+// -> Custom statuses
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_statuses` (
+  `id` tinyint(3) UNSIGNED NOT NULL,
+  `name` text NOT NULL,
+  `color` varchar(6) NOT NULL,
+  `can_customers_change` enum('0','1') NOT NULL DEFAULT '1',
+  `order` smallint(5) UNSIGNED NOT NULL DEFAULT '10',
+  PRIMARY KEY (`id`)
+) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+");
+
+// -> KB Articles
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` (
+  `id` smallint(5) unsigned NOT NULL AUTO_INCREMENT,
+  `catid` smallint(5) unsigned NOT NULL,
+  `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
+  `author` smallint(5) unsigned NOT NULL,
+  `subject` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
+  `content` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `keywords` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `rating` float NOT NULL DEFAULT '0',
+  `votes` mediumint(8) unsigned NOT NULL DEFAULT '0',
+  `views` mediumint(8) unsigned NOT NULL DEFAULT '0',
+  `type` enum('0','1','2') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+  `html` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+  `sticky` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+  `art_order` smallint(5) unsigned NOT NULL DEFAULT '0',
+  `history` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `attachments` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  PRIMARY KEY (`id`),
+  KEY `catid` (`catid`),
+  KEY `sticky` (`sticky`),
+  KEY `type` (`type`),
+  FULLTEXT KEY `subject` (`subject`,`content`,`keywords`)
+) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+");
+
+// -> KB Attachments
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_attachments` (
+  `att_id` mediumint(8) unsigned NOT NULL AUTO_INCREMENT,
+  `saved_name` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+  `real_name` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+  `size` int(10) unsigned NOT NULL DEFAULT '0',
+  PRIMARY KEY (`att_id`)
+) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+");
+
+// -> KB Categories
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` (
+  `id` smallint(5) unsigned NOT NULL AUTO_INCREMENT,
+  `name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
+  `parent` smallint(5) unsigned NOT NULL,
+  `articles` smallint(5) unsigned NOT NULL DEFAULT '0',
+  `articles_private` smallint(5) unsigned NOT NULL DEFAULT '0',
+  `articles_draft` smallint(5) unsigned NOT NULL DEFAULT '0',
+  `cat_order` smallint(5) unsigned NOT NULL,
+  `type` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+  PRIMARY KEY (`id`),
+  KEY `type` (`type`),
+  KEY `parent` (`parent`)
+) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+");
+
+// ---> Insert default KB category
+hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` (`id`, `name`, `parent`, `cat_order`, `type`) VALUES (1, 'Knowledgebase', 0, 10, '0')");
+
+// -> Login attempts
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."logins` (
+  `ip` varchar(45) COLLATE utf8_unicode_ci NOT NULL,
+  `number` tinyint(3) unsigned NOT NULL DEFAULT '1',
+  `last_attempt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
+  UNIQUE KEY `ip` (`ip`)
+) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+");
+
+// -> Private messages
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` (
+  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
+  `from` smallint(5) unsigned NOT NULL,
+  `to` smallint(5) unsigned NOT NULL,
+  `subject` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
+  `message` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
+  `read` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+  `deletedby` smallint(5) unsigned NOT NULL DEFAULT '0',
+  PRIMARY KEY (`id`),
+  KEY `from` (`from`),
+  KEY `to` (`to`,`read`,`deletedby`)
+) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+");
+
+// ---> Insert welcome email
+hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` (`id`, `from`, `to`, `subject`, `message`, `dt`, `read`, `deletedby`) VALUES (NULL, 9999, 1, 'HESK quick start guide', '".hesk_dbEscape("</p><div style=\"text-align:justify; padding-left: 10px; padding-right: 10px;\">\r\n\r\n<p>&nbsp;<br /><b>Welcome to HESK! You'll find it is a great tool for improving your customer support.</b></p>\r\n\r\n<p><b>Here is a short guide to get you started.</b><br />&nbsp;</p>\r\n\r\n<hr />\r\nSTEP #1: setup your profile\r\n<hr />\r\n<ol>\r\n<li>go to <a href=\"profile.php\">Profile</a>,</li>\r\n<li>set your name and email address.</li>\r\n</ol>\r\n\r\n&nbsp;\r\n\r\n<hr />\r\nSTEP #2: configure HESK\r\n<hr />\r\n<ol>\r\n<li>go to <a href=\"admin_settings_general.php\">Settings</a>,</li>\r\n<li>for a quick start, just modify these on the \"General\" tab:<br /><br />\r\nWebsite title<br />\r\nWebsite URL<br />\r\nWebmaster email<br />&nbsp;\r\n</li>\r\n<li>you can come back to the settings page later and explore all the options. To view details about a setting, click the [?]</li>\r\n</ol>\r\n\r\n&nbsp;\r\n\r\n<hr />\r\nSTEP #3: add ticket categories\r\n<hr />\r\n<p>Go to <a href=\"manage_categories.php\">Categories</a> to add ticket categories.</p>\r\n<p>You cannot delete the default category, but you can rename it.</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<hr />\r\nSTEP #4: add staff accounts\r\n<hr />\r\n<p>Go to <a href=\"manage_users.php\">Users</a> to create new staff accounts.</p>\r\n<p>You can use two user types in HESK:</p>\r\n<ul>\r\n<li><b>Administrators</b>, who have full access to all HESK features</li>\r\n<li><b>Staff</b>, who have access to limited privileges and categories</li>\r\n</ul>\r\n\r\n&nbsp;\r\n\r\n<hr />\r\nSTEP #5: useful tools\r\n<hr />\r\n<p>You can do a lot on the <a href=\"banned_emails.php\">Tools</a> page, for example:</p>\r\n<ul>\r\n<li>create custom ticket statuses,</li>\r\n<li>add custom input fields to the \"Submit a ticket\" form,</li>\r\n<li>modify email templates,</li>\r\n<li>and more.</li>\r\n</ul>\r\n\r\n&nbsp;\r\n\r\n<hr />\r\nSTEP #6: create a knowledgebase\r\n<hr />\r\n<p>A clear and comprehensive knowledgebase can drastically reduce the number of support tickets you receive, thereby saving you significant time and effort in the long run.</p>\r\n<p>Go to <a href=\"manage_knowledgebase.php\">Knowledgebase</a> to create categories and write articles for your knowledgebase.</p>\r\n\r\n&nbsp;\r\n\r\n<hr />\r\nSTEP #7: don't repeat yourself\r\n<hr />\r\n<p>Sometimes several support tickets are addressing the same issues - allowing you to use pre-written (&quot;canned&quot;) responses.</p>\r\n<p>To compose canned responses go to <a href=\"manage_canned.php\">Canned</a> page.</p>\r\n\r\n&nbsp;\r\n\r\n<hr />\r\nSTEP #8: secure your help desk\r\n<hr />\r\n<p>Make sure your help desk is as secure as possible by going through <a href=\"https://www.hesk.com/knowledgebase/?article=82\">HESK security check list</a></p>\r\n\r\n&nbsp;\r\n\r\n<hr />\r\nSTEP #9: stay updated\r\n<hr />\r\n<p>HESK regularly receives improvements and bug fixes, make sure you know about them!</p>\r\n<ul>\r\n<li>for fast notifications, <a href=\"https://twitter.com/HESKdotCOM\">follow us on <b>Twitter</b></a></li>\r\n<li>for email notifications, subscribe to our low-volume zero-spam <a href=\"https://www.hesk.com/newsletter.php\">newsletter</a></li>\r\n</ul>\r\n\r\n&nbsp;\r\n\r\n<hr />\r\nSTEP #10: look professional\r\n<hr />\r\n<p>To look more professional and not advertise the tools you use, <a href=\"https://www.hesk.com/buy.php\">remove &quot;Powered by&quot; links</a> from your help desk.</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>Again, welcome to HESK and enjoy using it!</p>\r\n\r\n<p>Klemen Stirn<br />\r\nAuthor and owner</p>\r\n\r\n</div><p>")."', NOW(), '0', 9999)");
+
+// -> Notes
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` (
+  `id` mediumint(8) unsigned NOT NULL AUTO_INCREMENT,
+  `ticket` mediumint(8) unsigned NOT NULL,
+  `who` smallint(5) unsigned NOT NULL,
+  `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
+  `message` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `attachments` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  PRIMARY KEY (`id`),
+  KEY `ticketid` (`ticket`)
+) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+");
+
+// -> Online
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."online` (
+  `user_id` smallint(5) unsigned NOT NULL,
+  `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
+  `tmp` int(11) unsigned NOT NULL DEFAULT '0',
+  UNIQUE KEY `user_id` (`user_id`),
+  KEY `dt` (`dt`)
+) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+");
+
+// -> Pipe loops
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."pipe_loops` (
+  `email` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
+  `hits` smallint(1) unsigned NOT NULL DEFAULT '0',
+  `message_hash` char(32) COLLATE utf8_unicode_ci NOT NULL,
+  `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
+  KEY `email` (`email`,`hits`)
+) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+");
+
+// -> Replies
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` (
+  `id` mediumint(8) unsigned NOT NULL AUTO_INCREMENT,
+  `replyto` mediumint(8) unsigned NOT NULL DEFAULT '0',
+  `name` varchar(50) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+  `message` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
+  `attachments` mediumtext COLLATE utf8_unicode_ci,
+  `staffid` smallint(5) unsigned NOT NULL DEFAULT '0',
+  `rating` enum('1','5') COLLATE utf8_unicode_ci DEFAULT NULL,
+  `read` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+  PRIMARY KEY (`id`),
+  KEY `replyto` (`replyto`),
+  KEY `dt` (`dt`),
+  KEY `staffid` (`staffid`)
+) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+");
+
+// -> Reply drafts
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."reply_drafts` (
+  `owner` smallint(5) unsigned NOT NULL,
+  `ticket` mediumint(8) unsigned NOT NULL,
+  `message` mediumtext CHARACTER SET utf8 NOT NULL,
+  `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
+  KEY `owner` (`owner`),
+  KEY `ticket` (`ticket`)
+) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+");
+
+// -> Reset password
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."reset_password` (
+  `id` mediumint(8) unsigned NOT NULL AUTO_INCREMENT,
+  `user` smallint(5) unsigned NOT NULL,
+  `hash` char(40) NOT NULL,
+  `ip` varchar(45) NOT NULL,
+  `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
+  PRIMARY KEY (`id`),
+  KEY `user` (`user`)
+) ENGINE=MyISAM  DEFAULT CHARSET=utf8;
+");
+
+// -> Service messages
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."service_messages` (
+  `id` smallint(5) unsigned NOT NULL AUTO_INCREMENT,
+  `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
+  `author` smallint(5) unsigned NOT NULL,
+  `title` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
+  `message` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `language` varchar(50) COLLATE utf8_unicode_ci DEFAULT NULL,
+  `style` enum('0','1','2','3','4') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+  `type` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+  `order` smallint(5) unsigned NOT NULL DEFAULT '0',
+  PRIMARY KEY (`id`),
+  KEY `type` (`type`)
+) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
+");
+
+// -> Canned Responses
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."std_replies` (
+  `id` smallint(5) unsigned NOT NULL AUTO_INCREMENT,
+  `title` varchar(100) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+  `message` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `reply_order` smallint(5) unsigned NOT NULL DEFAULT '0',
+  PRIMARY KEY (`id`)
+) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+");
+
+// -> Tickets
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` (
+  `id` mediumint(8) unsigned NOT NULL AUTO_INCREMENT,
+  `trackid` varchar(13) COLLATE utf8_unicode_ci NOT NULL,
+  `name` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+  `email` varchar(1000) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+  `category` smallint(5) unsigned NOT NULL DEFAULT '1',
+  `priority` enum('0','1','2','3') COLLATE utf8_unicode_ci NOT NULL DEFAULT '3',
+  `subject` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+  `message` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `dt` timestamp NOT NULL DEFAULT '2000-01-01 00:00:00',
+  `lastchange` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
+  `firstreply` timestamp NULL DEFAULT NULL,
+  `closedat` timestamp NULL DEFAULT NULL,
+  `articles` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
+  `ip` varchar(45) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+  `language` varchar(50) COLLATE utf8_unicode_ci DEFAULT NULL,
+  `status` tinyint(3) unsigned NOT NULL DEFAULT '0',
+  `openedby` mediumint(8) DEFAULT '0',
+  `firstreplyby` smallint(5) unsigned DEFAULT NULL,
+  `closedby` mediumint(8) NULL DEFAULT NULL,
+  `replies` smallint(5) unsigned NOT NULL DEFAULT '0',
+  `staffreplies` smallint(5) unsigned NOT NULL DEFAULT '0',
+  `owner` smallint(5) unsigned NOT NULL DEFAULT '0',
+  `assignedby` mediumint(8) NULL DEFAULT NULL,
+  `time_worked` time NOT NULL DEFAULT '00:00:00',
+  `lastreplier` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+  `replierid` smallint(5) unsigned DEFAULT NULL,
+  `archive` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+  `locked` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+  `attachments` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `merged` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `history` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom1` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom2` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom3` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom4` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom5` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom6` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom7` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom8` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom9` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom10` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom11` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom12` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom13` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom14` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom15` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom16` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom17` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom18` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom19` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom20` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom21` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom22` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom23` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom24` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom25` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom26` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom27` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom28` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom29` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom30` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom31` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom32` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom33` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom34` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom35` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom36` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom37` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom38` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom39` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom40` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom41` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom42` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom43` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom44` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom45` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom46` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom47` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom48` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom49` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `custom50` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  PRIMARY KEY (`id`),
+  KEY `trackid` (`trackid`),
+  KEY `archive` (`archive`),
+  KEY `categories` (`category`),
+  KEY `statuses` (`status`),
+  KEY `owner` (`owner`),
+  KEY `openedby` (`openedby`,`firstreplyby`,`closedby`),
+  KEY `dt` (`dt`)
+) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+");
+
+// -> Ticket templates
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."ticket_templates` (
+  `id` smallint(5) unsigned NOT NULL AUTO_INCREMENT,
+  `title` varchar(100) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+  `message` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+  `tpl_order` smallint(5) unsigned NOT NULL DEFAULT '0',
+  PRIMARY KEY (`id`)
+) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+");
+
+// -> Users
+hesk_dbQuery("
+CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` (
+  `id` smallint(5) unsigned NOT NULL AUTO_INCREMENT,
+  `user` varchar(20) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+  `pass` char(40) COLLATE utf8_unicode_ci NOT NULL,
+  `isadmin` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+  `name` varchar(50) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+  `email` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+  `signature` varchar(1000) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+  `language` varchar(50) COLLATE utf8_unicode_ci DEFAULT NULL,
+  `categories` varchar(500) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+  `afterreply` enum('0','1','2') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+  `autostart` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+  `autoreload` smallint(5) unsigned NOT NULL DEFAULT '0',
+  `notify_customer_new` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+  `notify_customer_reply` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+  `show_suggested` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+  `notify_new_unassigned` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+  `notify_new_my` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+  `notify_reply_unassigned` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+  `notify_reply_my` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+  `notify_assigned` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+  `notify_pm` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+  `notify_note` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+  `default_list` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+  `autoassign` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1',
+  `heskprivileges` varchar(1000) COLLATE utf8_unicode_ci DEFAULT NULL,
+  `ratingneg` mediumint(8) unsigned NOT NULL DEFAULT '0',
+  `ratingpos` mediumint(8) unsigned NOT NULL DEFAULT '0',
+  `rating` float NOT NULL DEFAULT '0',
+  `replies` mediumint(8) unsigned NOT NULL DEFAULT '0',
+  PRIMARY KEY (`id`),
+  KEY `autoassign` (`autoassign`)
+) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+");
+
+hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."users` (`id`, `user`, `pass`, `isadmin`, `name`, `email`, `heskprivileges`) VALUES (1, '".hesk_dbEscape($_SESSION['admin_user'])."', '".hesk_dbEscape($_SESSION['admin_hash'])."', '1', 'Your name', 'you@example.com', '')");
+
+	return true;
+
+} // End hesk_iTables()
+
+
+function hesk_iSaveSettings()
+{
+	global $hesk_settings, $hesklang;
+
+	$spam_question = hesk_generate_SPAM_question();
+
+	$hesk_settings['secimg_use'] = empty($_SESSION['set_captcha']) ? 0 : 1;
+	$hesk_settings['use_spamq'] = empty($_SESSION['use_spamq']) ? 0 : 1;
+	$hesk_settings['question_ask'] = $spam_question[0];
+	$hesk_settings['question_ans'] = $spam_question[1];
+	$hesk_settings['set_attachments'] = empty($_SESSION['set_attachments']) ? 0 : 1;
+	$hesk_settings['hesk_version'] = HESK_NEW_VERSION;
+
+	if (isset($_SERVER['HTTP_HOST']))
+	{
+        $protocol = HESK_SSL? 'https://' : 'http://';
+		$hesk_settings['site_url']=$protocol . $_SERVER['HTTP_HOST'];
+
+		if (isset($_SERVER['REQUEST_URI']))
+		{
+			$hesk_settings['hesk_url']=$protocol . $_SERVER['HTTP_HOST'] . str_replace('/install/install.php','',$_SERVER['REQUEST_URI']);
+		}
+	}
+
+	/* Encode and escape characters */
+	$set = $hesk_settings;
+	foreach ($hesk_settings as $k=> $v)
+	{
+		if (is_array($v) || is_object($v))
+		{
+			continue;
+		}
+		$set[$k] = addslashes($v);
+	}
+	$set['debug_mode'] = 0;
+
+	$set['email_providers'] = count($set['email_providers']) ?  "'" . implode("','", $set['email_providers']) . "'" : '';
+	$set['notify_spam_tags'] = count($set['notify_spam_tags']) ?  "'" . implode("','", $set['notify_spam_tags']) . "'" : '';
+
+    // Check if PHP version is 5.2.3+
+	$set['db_vrsn'] = (version_compare(PHP_VERSION, '5.2.3') >= 0) ? 1 : 0;
+
+    // If SSL is enabled, let's force it by default
+    $set['force_ssl'] = HESK_SSL ? 1 : 0;
+
+	hesk_iSaveSettingsFile($set);
+
+	return true;
+} // End hesk_iSaveSettings()
+?>
diff --git a/hesk/install/install_functions.inc.php b/hesk/install/install_functions.inc.php
new file mode 100644
index 0000000..b9a2ac5
--- /dev/null
+++ b/hesk/install/install_functions.inc.php
@@ -0,0 +1,1191 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
+
+// We will be installing this HESK version:
+define('HESK_NEW_VERSION','3.0.0');
+define('REQUIRE_PHP_VERSION','5.3.0');
+define('REQUIRE_MYSQL_VERSION','5.0.7');
+
+// Other required files and settings
+define('INSTALL',1);
+define('HIDE_ONLINE',1);
+
+require(HESK_PATH . 'hesk_settings.inc.php');
+
+$hesk_settings['debug_mode'] = 1;
+$hesk_settings['language']='English';
+$hesk_settings['languages']=array('English' => array('folder'=>'en','hr'=>'------ Reply above this line ------'));
+
+if (!isset($hesk_settings['x_frame_opt']))
+{
+    $hesk_settings['x_frame_opt'] = 1;
+}
+
+if (!isset($hesk_settings['force_ssl']))
+{
+    $hesk_settings['force_ssl'] = 0;
+}
+
+error_reporting(E_ALL);
+
+// Database upgrades from old versions can take quite some time, remove time limit
+if ( function_exists('set_time_limit') )
+{
+	set_time_limit(0);
+}
+
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/admin_functions.inc.php');
+require(HESK_PATH . 'inc/setup_functions.inc.php');
+hesk_load_database_functions();
+
+// Start the session
+hesk_session_start();
+
+
+// ******* FUNCTIONS ******* //
+
+
+function hesk_iTestDatabaseConnection($use_existing_settings = false)
+{
+	global $hesk_db_link, $hesk_settings, $hesklang;
+
+    $db_success = 1;
+
+	// Get MySQL settings, except for successful updates
+	if ( ! $use_existing_settings)
+	{
+		$hesk_settings['db_host'] = hesk_input( hesk_POST('host') );
+		$hesk_settings['db_name'] = hesk_input( hesk_POST('name') );
+		$hesk_settings['db_user'] = hesk_input( hesk_POST('user') );
+		$hesk_settings['db_pass'] = str_replace('&amp;', '&', hesk_input( hesk_POST('pass') ) );
+
+		if (INSTALL_PAGE == 'install.php')
+		{
+			// Get table prefix, don't allow any special chars
+			$hesk_settings['db_pfix'] = preg_replace('/[^0-9a-zA-Z_]/', '', hesk_POST('pfix', 'hesk_') );
+		}
+	}
+
+	// Use MySQLi extension to connect?
+	$use_mysqli = function_exists('mysqli_connect') ? true : false;
+
+    // Start output buffering
+    ob_start();
+
+    // Connect to database
+    if ($use_mysqli)
+    {
+		// Do we need a special port? Check and connect to the database
+		if ( strpos($hesk_settings['db_host'], ':') )
+		{
+			list($hesk_settings['db_host_no_port'], $hesk_settings['db_port']) = explode(':', $hesk_settings['db_host']);
+			$hesk_db_link = mysqli_connect($hesk_settings['db_host_no_port'], $hesk_settings['db_user'], $hesk_settings['db_pass'], $hesk_settings['db_name'], intval($hesk_settings['db_port']) ) or $db_success=0;
+		}
+		else
+		{
+			$hesk_db_link = mysqli_connect($hesk_settings['db_host'], $hesk_settings['db_user'], $hesk_settings['db_pass'], $hesk_settings['db_name']) or $db_success=0;
+		}
+    }
+    else
+    {
+    	$hesk_db_link = mysql_connect($hesk_settings['db_host'],$hesk_settings['db_user'], $hesk_settings['db_pass']) or $db_success=0;
+
+        // Select database works OK?
+        if ($db_success == 1 && ! mysql_select_db($hesk_settings['db_name'], $hesk_db_link) )
+        {
+	    	// No, try to create the database
+			if (function_exists('mysql_create_db') && mysql_create_db($hesk_settings['db_name'], $hesk_db_link))
+	        {
+	        	if (mysql_select_db($hesk_settings['db_name'], $hesk_db_link))
+	            {
+					$db_success = 1;
+	            }
+	            else
+	            {
+					$db_success = 0;
+	            }
+	        }
+	        else
+	        {
+	        	$db_success = 0;
+	        }
+        }
+    }
+
+	ob_end_clean();
+
+	// Test DB permissions
+	if ($db_success)
+	{
+		$sql[0] = "DROP TABLE IF EXISTS `".hesk_dbEscape($hesk_settings['db_pfix'])."mysql_test`";
+		$sql[1] = "CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."mysql_test` (`id` smallint(1) unsigned NOT NULL DEFAULT '0') ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci";
+		$sql[2] = "INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."mysql_test` (`id`) VALUES ('0')";
+		$sql[3] = "SELECT `id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."mysql_test` WHERE `id`='0' LIMIT 1";
+		$sql[4] = "UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."mysql_test` SET `id`='1' WHERE `id`='0'";
+		$sql[5] = "DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."mysql_test` WHERE `id`='0'";
+		$sql[6] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."mysql_test` ADD `name` CHAR(1) NULL DEFAULT NULL AFTER `id`";
+		$sql[7] = "CREATE INDEX `name` ON `".hesk_dbEscape($hesk_settings['db_pfix'])."mysql_test`(`name`) ";
+		$sql[8] = "DROP TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."mysql_test`";
+
+		if ($use_mysqli)
+		{
+			for ($i=0; $i<=8; $i++)
+			{
+				if (! $res = mysqli_query($hesk_db_link, $sql[$i]))
+				{
+					global $mysql_log;
+					$mysql_log = mysqli_error($hesk_db_link);
+					hesk_iDatabase(1);
+				}
+			}
+		}
+		else
+		{
+			for ($i=0; $i<=8; $i++)
+			{
+				if (! $res = mysql_query($sql[$i], $hesk_db_link))
+				{
+					global $mysql_log;
+					$mysql_log = mysql_error();
+					hesk_iDatabase(1);
+				}
+			}
+		}
+	}
+
+    // Any errors?
+	if ( ! $db_success)
+    {
+    	global $mysql_log;
+    	$mysql_log = $use_mysqli ? mysqli_connect_error() : mysql_error();
+
+		hesk_iDatabase(1);
+    }
+
+	// Check MySQL version
+	define('MYSQL_VERSION', hesk_dbResult( hesk_dbQuery('SELECT VERSION() AS version') ) );
+	if ( version_compare(MYSQL_VERSION,REQUIRE_MYSQL_VERSION,'<') )
+	{
+		hesk_iDatabase(5);
+	}
+
+	return $hesk_db_link;
+
+} // END hesk_iTestDatabaseConnection()
+
+
+function hesk_iSaveSettingsFile($set)
+{
+	global $hesk_settings, $hesklang;
+
+	// Make sure OPcache is reset when modifying settings
+	if ( function_exists('opcache_reset') )
+	{
+		opcache_reset();
+	}
+
+	$settings_file_content='<?php
+// Settings file for HESK ' . $set['hesk_version'] . '
+
+// ==> GENERAL
+
+// --> General settings
+$hesk_settings[\'site_title\']=\'' . $set['site_title'] . '\';
+$hesk_settings[\'site_url\']=\'' . $set['site_url'] . '\';
+$hesk_settings[\'hesk_title\']=\'' . $set['hesk_title'] . '\';
+$hesk_settings[\'hesk_url\']=\'' . $set['hesk_url'] . '\';
+$hesk_settings[\'webmaster_mail\']=\'' . $set['webmaster_mail'] . '\';
+$hesk_settings[\'noreply_mail\']=\'' . $set['noreply_mail'] . '\';
+$hesk_settings[\'noreply_name\']=\'' . $set['noreply_name'] . '\';
+$hesk_settings[\'site_theme\']=\'' . $set['site_theme'] . '\';
+
+// --> Language settings
+$hesk_settings[\'can_sel_lang\']=' . $set['can_sel_lang'] . ';
+$hesk_settings[\'language\']=\'' . $set['language'] . '\';
+$hesk_settings[\'languages\']=array(
+\'English\' => array(\'folder\'=>\'en\',\'hr\'=>\'------ Reply above this line ------\'),
+);
+
+// --> Database settings
+$hesk_settings[\'db_host\']=\'' . $set['db_host'] . '\';
+$hesk_settings[\'db_name\']=\'' . $set['db_name'] . '\';
+$hesk_settings[\'db_user\']=\'' . $set['db_user'] . '\';
+$hesk_settings[\'db_pass\']=\'' . $set['db_pass'] . '\';
+$hesk_settings[\'db_pfix\']=\'' . $set['db_pfix'] . '\';
+$hesk_settings[\'db_vrsn\']=' . $set['db_vrsn'] . ';
+
+
+// ==> HELP DESK
+
+// --> Help desk settings
+$hesk_settings[\'admin_dir\']=\'' . $set['admin_dir'] . '\';
+$hesk_settings[\'attach_dir\']=\'' . $set['attach_dir'] . '\';
+$hesk_settings[\'cache_dir\']=\'' . $set['cache_dir'] . '\';
+$hesk_settings[\'max_listings\']=' . $set['max_listings'] . ';
+$hesk_settings[\'print_font_size\']=' . $set['print_font_size'] . ';
+$hesk_settings[\'autoclose\']=' . $set['autoclose'] . ';
+$hesk_settings[\'max_open\']=' . $set['max_open'] . ';
+$hesk_settings[\'new_top\']=' . $set['new_top'] . ';
+$hesk_settings[\'reply_top\']=' . $set['reply_top'] . ';
+
+// --> Features
+$hesk_settings[\'autologin\']=' . $set['autologin'] . ';
+$hesk_settings[\'autoassign\']=' . $set['autoassign'] . ';
+$hesk_settings[\'require_email\']=' . $set['require_email'] . ';
+$hesk_settings[\'require_owner\']=' . $set['require_owner'] . ';
+$hesk_settings[\'require_subject\']=' . $set['require_subject'] . ';
+$hesk_settings[\'require_message\']=' . $set['require_message'] . ';
+$hesk_settings[\'custclose\']=' . $set['custclose'] . ';
+$hesk_settings[\'custopen\']=' . $set['custopen'] . ';
+$hesk_settings[\'rating\']=' . $set['rating'] . ';
+$hesk_settings[\'cust_urgency\']=' . $set['cust_urgency'] . ';
+$hesk_settings[\'sequential\']=' . $set['sequential'] . ';
+$hesk_settings[\'time_worked\']=' . $set['time_worked'] . ';
+$hesk_settings[\'spam_notice\']=' . $set['spam_notice'] . ';
+$hesk_settings[\'list_users\']=' . $set['list_users'] . ';
+$hesk_settings[\'debug_mode\']=' . $set['debug_mode'] . ';
+$hesk_settings[\'short_link\']=' . $set['short_link'] . ';
+$hesk_settings[\'select_cat\']=' . $set['select_cat'] . ';
+$hesk_settings[\'select_pri\']=' . $set['select_pri'] . ';
+$hesk_settings[\'cat_show_select\']=' . $set['cat_show_select'] . ';
+
+// --> SPAM Prevention
+$hesk_settings[\'secimg_use\']=' . $set['secimg_use'] . ';
+$hesk_settings[\'secimg_sum\']=\'' . $set['secimg_sum'] . '\';
+$hesk_settings[\'recaptcha_use\']=' . $set['recaptcha_use'] . ';
+$hesk_settings[\'recaptcha_public_key\']=\'' . $set['recaptcha_public_key'] . '\';
+$hesk_settings[\'recaptcha_private_key\']=\'' . $set['recaptcha_private_key'] . '\';
+$hesk_settings[\'question_use\']=' . $set['question_use'] . ';
+$hesk_settings[\'question_ask\']=\'' . $set['question_ask'] . '\';
+$hesk_settings[\'question_ans\']=\'' . $set['question_ans'] . '\';
+
+// --> Security
+$hesk_settings[\'attempt_limit\']=' . $set['attempt_limit'] . ';
+$hesk_settings[\'attempt_banmin\']=' . $set['attempt_banmin'] . ';
+$hesk_settings[\'reset_pass\']=' . $set['reset_pass'] . ';
+$hesk_settings[\'email_view_ticket\']=' . $set['email_view_ticket'] . ';
+$hesk_settings[\'x_frame_opt\']=' . $set['x_frame_opt'] . ';
+$hesk_settings[\'force_ssl\']=' . $set['force_ssl'] . ';
+
+// --> Attachments
+$hesk_settings[\'attachments\']=array (
+\'use\' => ' . $set['attachments']['use'] . ',
+\'max_number\' => ' . $set['attachments']['max_number'] . ',
+\'max_size\' => ' . $set['attachments']['max_size'] . ',
+\'allowed_types\' => array(\'' . implode('\',\'',$set['attachments']['allowed_types']) . '\')
+);
+
+
+// ==> KNOWLEDGEBASE
+
+// --> Knowledgebase settings
+$hesk_settings[\'kb_enable\']=' . $set['kb_enable'] . ';
+$hesk_settings[\'kb_wysiwyg\']=' . $set['kb_wysiwyg'] . ';
+$hesk_settings[\'kb_search\']=' . $set['kb_search'] . ';
+$hesk_settings[\'kb_search_limit\']=' . $set['kb_search_limit'] . ';
+$hesk_settings[\'kb_views\']=' . $set['kb_views'] . ';
+$hesk_settings[\'kb_date\']=' . $set['kb_date'] . ';
+$hesk_settings[\'kb_recommendanswers\']=' . $set['kb_recommendanswers'] . ';
+$hesk_settings[\'kb_rating\']=' . $set['kb_rating'] . ';
+$hesk_settings[\'kb_substrart\']=' . $set['kb_substrart'] . ';
+$hesk_settings[\'kb_cols\']=' . $set['kb_cols'] . ';
+$hesk_settings[\'kb_numshow\']=' . $set['kb_numshow'] . ';
+$hesk_settings[\'kb_popart\']=' . $set['kb_popart'] . ';
+$hesk_settings[\'kb_latest\']=' . $set['kb_latest'] . ';
+$hesk_settings[\'kb_index_popart\']=' . $set['kb_index_popart'] . ';
+$hesk_settings[\'kb_index_latest\']=' . $set['kb_index_latest'] . ';
+$hesk_settings[\'kb_related\']=' . $set['kb_related'] . ';
+
+
+// ==> EMAIL
+
+// --> Email sending
+$hesk_settings[\'smtp\']=' . $set['smtp'] . ';
+$hesk_settings[\'smtp_host_name\']=\'' . $set['smtp_host_name'] . '\';
+$hesk_settings[\'smtp_host_port\']=' . $set['smtp_host_port'] . ';
+$hesk_settings[\'smtp_timeout\']=' . $set['smtp_timeout'] . ';
+$hesk_settings[\'smtp_ssl\']=' . $set['smtp_ssl'] . ';
+$hesk_settings[\'smtp_tls\']=' . $set['smtp_tls'] . ';
+$hesk_settings[\'smtp_user\']=\'' . $set['smtp_user'] . '\';
+$hesk_settings[\'smtp_password\']=\'' . $set['smtp_password'] . '\';
+
+// --> Email piping
+$hesk_settings[\'email_piping\']=' . $set['email_piping'] . ';
+
+// --> POP3 Fetching
+$hesk_settings[\'pop3\']=' . $set['pop3'] . ';
+$hesk_settings[\'pop3_job_wait\']=' . $set['pop3_job_wait'] . ';
+$hesk_settings[\'pop3_host_name\']=\'' . $set['pop3_host_name'] . '\';
+$hesk_settings[\'pop3_host_port\']=' . $set['pop3_host_port'] . ';
+$hesk_settings[\'pop3_tls\']=' . $set['pop3_tls'] . ';
+$hesk_settings[\'pop3_keep\']=' . $set['pop3_keep'] . ';
+$hesk_settings[\'pop3_user\']=\'' . $set['pop3_user'] . '\';
+$hesk_settings[\'pop3_password\']=\'' . $set['pop3_password'] . '\';
+
+// --> IMAP Fetching
+$hesk_settings[\'imap\']=' . $set['imap'] . ';
+$hesk_settings[\'imap_job_wait\']=' . $set['imap_job_wait'] . ';
+$hesk_settings[\'imap_host_name\']=\'' . $set['imap_host_name'] . '\';
+$hesk_settings[\'imap_host_port\']=' . $set['imap_host_port'] . ';
+$hesk_settings[\'imap_enc\']=\'' . $set['imap_enc'] . '\';
+$hesk_settings[\'imap_keep\']=' . $set['imap_keep'] . ';
+$hesk_settings[\'imap_user\']=\'' . $set['imap_user'] . '\';
+$hesk_settings[\'imap_password\']=\'' . $set['imap_password'] . '\';
+
+// --> Email loops
+$hesk_settings[\'loop_hits\']=' . $set['loop_hits'] . ';
+$hesk_settings[\'loop_time\']=' . $set['loop_time'] . ';
+
+// --> Detect email typos
+$hesk_settings[\'detect_typos\']=' . $set['detect_typos'] . ';
+$hesk_settings[\'email_providers\']=array(' . $set['email_providers'] . ');
+
+// --> Notify customer when
+$hesk_settings[\'notify_new\']=' . $set['notify_new'] . ';
+$hesk_settings[\'notify_skip_spam\']=' . $set['notify_skip_spam'] . ';
+$hesk_settings[\'notify_spam_tags\']=array(' . $set['notify_spam_tags'] . ');
+$hesk_settings[\'notify_closed\']=' . $set['notify_closed'] . ';
+
+// --> Other
+$hesk_settings[\'strip_quoted\']=' . $set['strip_quoted'] . ';
+$hesk_settings[\'eml_req_msg\']=' . $set['eml_req_msg'] . ';
+$hesk_settings[\'save_embedded\']=' . $set['save_embedded'] . ';
+$hesk_settings[\'multi_eml\']=' . $set['multi_eml'] . ';
+$hesk_settings[\'confirm_email\']=' . $set['confirm_email'] . ';
+$hesk_settings[\'open_only\']=' . $set['open_only'] . ';
+
+
+// ==> TICKET LIST
+
+$hesk_settings[\'ticket_list\']=array(\'' . implode('\',\'',$set['ticket_list']) . '\');
+
+// --> Other
+$hesk_settings[\'submittedformat\']=' . $set['submittedformat'] . ';
+$hesk_settings[\'updatedformat\']=' . $set['updatedformat'] . ';
+
+
+// ==> MISC
+
+// --> Date & Time
+$hesk_settings[\'timezone\']=\'' . $set['timezone'] . '\';
+$hesk_settings[\'timeformat\']=\'' . $set['timeformat'] . '\';
+
+// --> Other
+$hesk_settings[\'ip_whois\']=\'' . $set['ip_whois'] . '\';
+$hesk_settings[\'maintenance_mode\']=' . $set['maintenance_mode'] . ';
+$hesk_settings[\'alink\']=' . $set['alink'] . ';
+$hesk_settings[\'submit_notice\']=' . $set['submit_notice'] . ';
+$hesk_settings[\'online\']=' . $set['online'] . ';
+$hesk_settings[\'online_min\']=' . $set['online_min'] . ';
+$hesk_settings[\'check_updates\']=' . $set['check_updates'] . ';
+
+
+#############################
+#     DO NOT EDIT BELOW     #
+#############################
+$hesk_settings[\'hesk_version\']=\'' . $set['hesk_version'] . '\';
+if ($hesk_settings[\'debug_mode\'])
+{
+    error_reporting(E_ALL);
+}
+else
+{
+    error_reporting(0);
+}
+if (!defined(\'IN_SCRIPT\')) {die(\'Invalid attempt!\');}';
+
+	// Write to the settings file
+	if ( ! file_put_contents(HESK_PATH . 'hesk_settings.inc.php', $settings_file_content) )
+	{
+		hesk_error($hesklang['err_openset']);
+	}
+
+	return true;
+} // END hesk_iSaveSettingsFile()
+
+
+function hesk_iDatabase($problem=0)
+{
+    global $hesk_settings, $hesk_db_link, $mysql_log;
+
+    hesk_iHeader();
+	?>
+
+	<h3>Database settings</h3>
+
+	<br />
+
+	<?php
+	if ($problem == 1)
+	{
+	    hesk_show_error('<br /><br />Double-check all the information below. Contact your hosting company for the correct information to use!<br /><br /><b>MySQL said:</b> '.$mysql_log.'</p>', 'Database connection failed');
+	}
+    elseif ($problem == 2)
+    {
+	    hesk_show_error('<b>Database tables already exist!</b><br /><br />
+        HESK database tables with <b>'.$hesk_settings['db_pfix'].'</b> prefix already exist in this database!<br /><br />
+	    To upgrade an existing HESK installation select <a href="index.php">Update existing install</a> instead.<br /><br />
+	    To install a new copy of HESK in the same database use a unique table prefix.');
+    }
+    elseif ($problem == 3)
+    {
+	    hesk_show_error('<b>Old database tables not found!</b><br /><br />
+        HESK database tables have not been found in this database!<br /><br />
+	    To install HESK use the <a href="index.php">New install</a> option instead.');
+    }
+    elseif ($problem == 4)
+    {
+	    hesk_show_error('<b>Version '.HESK_NEW_VERSION.' tables already exist!</b><br /><br />
+        Your database seems to be compatible with HESK version '.HESK_NEW_VERSION.'<br /><br />
+	    To install a new copy of HESK use the <a href="index.php">New install</a> option instead.');
+    }
+	elseif ($problem == 5)
+	{
+		hesk_show_error('MySQL version <b>'.REQUIRE_MYSQL_VERSION.'+</b> required, you are using: <b>' . MYSQL_VERSION . '</b><br /><br />
+		You are using and old and insecure MySQL version with known bugs, security issues and outdated functionality.<br /><br />
+		Ask your hosting company to update your MySQL version.');
+	}
+    elseif ($problem == 6)
+    {
+        hesk_show_notice('Please select your help desk timezone'); 
+    }
+    else
+    {
+    	hesk_show_notice('Contact your host for help with correct database settings', 'Tip');
+    }
+	?>
+
+	<div align="center">
+	<table border="0" width="750" cellspacing="1" cellpadding="5" class="white">
+	<tr>
+	<td>
+
+	<form action="<?php echo INSTALL_PAGE; ?>" method="post">
+	<table>
+	<tr>
+	<td width="200">Database Host:</td>
+	<td><input type="text" name="host" value="<?php echo $hesk_settings['db_host']; ?>" size="40" autocomplete="off" /></td>
+	</tr>
+	<tr>
+	<td width="200">Database Name:</td>
+	<td><input type="text" name="name" value="<?php echo $hesk_settings['db_name']; ?>" size="40" autocomplete="off" /></td>
+	</tr>
+	<tr>
+	<td width="200">Database User (login):</td>
+	<td><input type="text" name="user" value="<?php echo $hesk_settings['db_user']; ?>" size="40" autocomplete="off" /></td>
+	</tr>
+	<tr>
+	<td width="200">User Password:</td>
+	<td><input type="text" name="pass" value="<?php echo $hesk_settings['db_pass']; ?>" size="40" autocomplete="off" /></td>
+	</tr>
+	<?php
+	if (INSTALL_PAGE == 'install.php')
+	{
+		?>
+		<tr>
+		<td width="200">Table prefix:</td>
+		<td><input type="text" name="pfix" value="<?php echo $hesk_settings['db_pfix']; ?>" size="40" autocomplete="off" /></td>
+		</tr>
+
+		</table>
+
+		<hr />
+
+		<script language="javascript" type="text/javascript"><!--
+		function hesk_randomPassword()                                                            
+		{
+			chars = '23456789abcdefghijkmnpqrstuvwxyzABCDEFGHJKLMNPQRSTUVWXYZ!@#$%*()_+-={}[]:?,.';
+			length = Math.floor(Math.random() * (5)) + 8;
+			var result = '';
+			for (var i = length; i > 0; --i) result += chars[Math.round(Math.random() * (chars.length - 1))];
+			return result;
+		}
+		//-->
+		</script>
+
+		<h3>HESK login details</h3>
+
+		<p>Username and password you will use to login into HESK administration.</p>
+
+		<table>
+		<tr>
+		<td width="200">Choose a Username:</td>
+		<td><input type="text" name="admin_user" value="<?php echo isset($_SESSION['admin_user']) ? stripslashes($_SESSION['admin_user']) : 'Administrator'; ?>" size="40" autocomplete="off" /></td>
+		</tr>
+		<tr>
+		<td width="200">Choose a Password:</td>
+		<td><input type="text" name="admin_pass" id="admin_pass" value="<?php echo isset($_SESSION['admin_pass']) ? stripslashes($_SESSION['admin_pass']) : ''; ?>" size="40" autocomplete="off" /></td>
+		</tr>
+		<tr>
+		<td width="200">&nbsp;</td>
+		<td style="text-align:right"><a href="javascript:void(0)" onclick="javascript:getElementById('admin_pass').value = hesk_randomPassword();">Generate a random password</a></td>
+		</tr>
+		</table>
+
+		<?php
+	}
+	else
+	{
+		?>
+		</table>
+		<?php
+	}
+	?>
+
+    <hr />
+
+    <h3>Other info</h3>
+
+    <table>
+    <tr>
+    <td width="200">Help desk timezone:</td>
+    <td>
+    <?php
+    // Get list of supported timezones
+    $timezone_list = hesk_generate_timezone_list();
+    ?>
+    <select name="timezone">
+    <?php
+    foreach ($timezone_list as $timezone => $description)
+    {
+        echo '<option value="' . $timezone . '"' . ($hesk_settings['timezone'] == $timezone ? ' selected="selected"' : '') . '>' . $description . '</option>';
+    }
+    ?>
+    </select>
+    </td>
+    </tr>
+    </table>
+
+    <p>&nbsp;</p>
+
+	<p align="center"><input type="hidden" name="dbtest" value="1" /><input type="submit" value="Continue to Step 4" class="orangebutton" onmouseover="hesk_btn(this,'orangebuttonover');" onmouseout="hesk_btn(this,'orangebutton');" /></p>
+	</form>
+
+	</td>
+	</tr>
+	</table>
+	</div>
+
+	<?php
+    hesk_iFooter();
+} // End hesk_iDatabase()
+
+
+function hesk_iCheckSetup()
+{
+    global $hesk_settings;
+
+    $correct_these = array();
+
+    // 1. PHP 5+ required
+    if ( function_exists('version_compare') && version_compare(PHP_VERSION,REQUIRE_PHP_VERSION,'<') )
+    {
+		$correct_these[] = '
+		PHP version <b>'.REQUIRE_PHP_VERSION.'+</b> required, you are using: <b>' . PHP_VERSION . '</b><br /><br />
+		You are using and old and insecure PHP version with known bugs, security issues and outdated functionality.<br /><br />
+		Ask your hosting company to update your PHP version.
+		';
+    }
+
+    // 2. File hesk_settings.inc.php must be writable
+	if ( ! is__writable(HESK_PATH . 'hesk_settings.inc.php') )
+	{
+		// -> try to CHMOD it
+		if ( function_exists('chmod') )
+		{
+			@chmod(HESK_PATH . 'hesk_settings.inc.php', 0666);
+		}
+
+		// -> test again
+		if ( ! is__writable(HESK_PATH . 'hesk_settings.inc.php') )
+		{
+			$correct_these[] = '
+			File <b>hesk_settings.inc.php</b> is not writable by PHP.<br /><br />
+			Make sure PHP has permission to write to file <b>hesk_settings.inc.php</b><br /><br />
+			&raquo; on <b>Linux</b> servers <a href="https://www.phpjunkyard.com/tutorials/ftp-chmod-tutorial.php">CHMOD</a> this file to 666 (rw-rw-rw-)<br />
+	        &raquo; on <b>Windows</b> servers allow Internet Guest Account to modify the file<br />
+	        &raquo; contact your hosting company for help with setting up file permissions.
+			';
+		}
+	}
+
+    // 3. Folder attachments must exist
+    $hesk_settings['attach_dir_name'] = isset($hesk_settings['attach_dir']) ? $hesk_settings['attach_dir'] : 'attachments';
+    $hesk_settings['attach_dir'] = HESK_PATH . $hesk_settings['attach_dir_name'];
+
+	// -> Try to create it
+	if ( ! file_exists($hesk_settings['attach_dir']) )
+	{
+	    @mkdir($hesk_settings['attach_dir'], 0755);
+	}
+
+    // -> Is the folder now there?
+	if ( is_dir($hesk_settings['attach_dir']) )
+    {
+
+		// -> Is it writable?
+	    if ( ! is__writable($hesk_settings['attach_dir']) )
+	    {
+			// -> try to CHMOD it
+			@chmod($hesk_settings['attach_dir'], 0777);
+
+			// -> test again
+			if ( ! is__writable($hesk_settings['attach_dir']) )
+			{
+				$correct_these[] = '
+				Folder <b>' . $hesk_settings['attach_dir_name'] . '</b> is not writable by PHP.<br /><br />
+				Make sure PHP has permission to write to folder <b>' . $hesk_settings['attach_dir_name'] . '</b><br /><br />
+				&raquo; on <b>Linux</b> servers <a href="https://www.phpjunkyard.com/tutorials/ftp-chmod-tutorial.php">CHMOD</a> this folder to 777 (rwxrwxrwx)<br />
+		        &raquo; on <b>Windows</b> servers allow Internet Guest Account to modify the folder<br />
+		        &raquo; contact your hosting company for help with setting up folder permissions.
+				';
+		   	}
+	    }
+	}
+	else
+	{
+		$correct_these[] = '
+		Folder <b>' . $hesk_settings['attach_dir_name'] . '</b> is missing.<br /><br />
+		Create a folder called <b>' . $hesk_settings['attach_dir_name'] . '</b> inside your main HESK folder.<br /><br />
+		';
+	}
+
+	// 3.2 Folder cache must exist
+	$hesk_settings['cache_dir_name'] = isset($hesk_settings['cache_dir']) ? $hesk_settings['cache_dir'] : 'cache';
+	$hesk_settings['cache_dir'] = HESK_PATH . $hesk_settings['cache_dir_name'];
+
+	// -> Try to create it
+	if ( ! file_exists($hesk_settings['cache_dir']) )
+	{
+	    @mkdir($hesk_settings['cache_dir'], 0755);
+	}
+
+	// -> Is the folder now there?
+	if ( is_dir($hesk_settings['cache_dir']) )
+	{
+
+		// -> Is it writable?
+		if ( ! is__writable($hesk_settings['cache_dir']) )
+		{
+			// -> try to CHMOD it
+			@chmod($hesk_settings['cache_dir'], 0777);
+
+			// -> test again
+			if ( ! is__writable($hesk_settings['cache_dir']) )
+			{
+				$correct_these[] = '
+				Folder <b>' . $hesk_settings['cache_dir_name'] . '</b> is not writable by PHP.<br /><br />
+				Make sure PHP has permission to write to folder <b>' . $hesk_settings['cache_dir_name'] . '</b><br /><br />
+				&raquo; on <b>Linux</b> servers <a href="https://www.phpjunkyard.com/tutorials/ftp-chmod-tutorial.php">CHMOD</a> this folder to 777 (rwxrwxrwx)<br />
+				&raquo; on <b>Windows</b> servers allow Internet Guest Account to modify the folder<br />
+				&raquo; contact your hosting company for help with setting up folder permissions.
+				';
+			}
+		}
+	}
+	else
+	{
+		$correct_these[] = '
+		Folder <b>' . $hesk_settings['cache_dir_name'] . '</b> is missing.<br /><br />
+		Create a folder called <b>' . $hesk_settings['cache_dir_name'] . '</b> inside your main HESK folder.<br /><br />
+		';
+	}
+
+    // 4. MySQL must be available
+	if ( ! function_exists('mysql_connect') && ! function_exists('mysqli_connect') )
+	{
+		$correct_these[] = '
+		MySQL is disabled.<br /><br />
+		HESK requires MySQL to be installed and enabled.<br /><br />
+        Ask your hosting company to enable MySQL for PHP.
+		';
+	}
+
+    // 5. Can we use GD library?
+	$GD_LIB = ( extension_loaded('gd') && function_exists('gd_info') ) ? true : false;
+
+	// 6. Make sure old files are deleted
+	$hesk_settings['admin_dir'] = isset($hesk_settings['admin_dir']) ? $hesk_settings['admin_dir'] : 'admin';
+	$old_files = array(
+
+	    // pre-0.93 *.inc files
+	    'hesk_settings.inc','hesk.sql','inc/common.inc','inc/database.inc','inc/footer.inc','inc/header.inc',
+	    'inc/print_tickets.inc','inc/show_admin_nav.inc','inc/show_search_form.inc','install.php','update.php',
+
+		// pre-2.0 files
+		'admin.php','admin_change_status.php','admin_main.php','admin_move_category','admin_reply_ticket.php',
+	    'admin_settings.php','admin_settings_save.php','admin_ticket.php','archive.php',
+	    'delete_tickets.php','find_tickets.php','manage_canned.php','manage_categories.php',
+	    'manage_users.php','profile.php','show_tickets.php',
+
+		// pre-2.1 files
+		'emails/','language/english.php',
+
+	    // pre-2.3 files
+	    'secimg.inc.php',
+
+	    // pre-2.4 files
+	    'hesk_style_v23.css','help_files/','TreeMenu.js',
+
+        // malicious files that were found on some websites illegally redistributing HESK
+        'inc/tiny_mce/utils/r00t10.php', 'language/en/help_files/r00t10.php',
+
+        // pre-2.5 files
+        'hesk_style_v24.css', 'hesk_javascript_v24.js',
+
+        // pre-2.6 files
+        'hesk_style_v25.css', 'hesk_javascript_v25.js',
+
+		// pre-2.7 files,
+		$hesk_settings['admin_dir'].'/options.php',
+
+        // pre-3.0 files,
+        $hesk_settings['admin_dir'].'/admin_settings.php',
+        'img/add_article.png',
+        'img/add_category.png',
+        'img/anonymize.png',
+        'img/article_text.png',
+        'img/autoassign_off.png',
+        'img/autoassign_on.png',
+        'img/ban.png',
+        'img/banned.png',
+        'img/blank.gif',
+        'img/bluebtn.png',
+        'img/clip.png',
+        'img/code.png',
+        'img/code_off.png',
+        'img/delete.png',
+        'img/delete_off.png',
+        'img/delete_ticket.png',
+        'img/edit.png',
+        'img/email.png',
+        'img/error.png',
+        'img/existingticket.png',
+        'img/export.png',
+        'img/flag_critical.png',
+        'img/flag_high.png',
+        'img/flag_low.png',
+        'img/flag_low2.png',
+        'img/flag_medium.png',
+        'img/folder-expanded.gif',
+        'img/folder.gif',
+        'img/greenbtn.jpg',
+        'img/greenbtnover.gif',
+        'img/header.png',
+        'img/headerbgsm.jpg',
+        'img/headerleftsm.jpg',
+        'img/headerrightsm.jpg',
+        'img/header_bottom.png',
+        'img/header_bottom_left.png',
+        'img/header_bottom_right.png',
+        'img/header_left.png',
+        'img/header_right.png',
+        'img/header_top.png',
+        'img/header_up_left.png',
+        'img/header_up_right.png',
+        'img/ico-search.png',
+        'img/ico_canned.gif',
+        'img/ico_categories.gif',
+        'img/ico_home.gif',
+        'img/ico_kb.gif',
+        'img/ico_logout.gif',
+        'img/ico_mail.gif',
+        'img/ico_profile.gif',
+        'img/ico_reports.gif',
+        'img/ico_settings.gif',
+        'img/ico_tools.png',
+        'img/ico_users.gif',
+        'img/import_kb.png',
+        'img/import_kb1.png',
+        'img/inbox.png',
+        'img/info.png',
+        'img/link.png',
+        'img/lock.png',
+        'img/login.png',
+        'img/mail.png',
+        'img/manage.png',
+        'img/menu.png',
+        'img/move_down.png',
+        'img/move_down1.png',
+        'img/move_down2.png',
+        'img/move_down3.png',
+        'img/move_down4.png',
+        'img/move_down5.png',
+        'img/move_down6.png',
+        'img/move_down7.png',
+        'img/move_down8.png',
+        'img/move_down9.png',
+        'img/move_up.png',
+        'img/move_up1.png',
+        'img/move_up2.png',
+        'img/move_up3.png',
+        'img/move_up4.png',
+        'img/move_up5.png',
+        'img/move_up6.png',
+        'img/move_up7.png',
+        'img/move_up8.png',
+        'img/move_up9.png',
+        'img/newticket.png',
+        'img/new_mail.png',
+        'img/notice.png',
+        'img/online_off.png',
+        'img/online_on.png',
+        'img/orangebtn.jpg',
+        'img/orangebtnover.gif',
+        'img/orangebtnsec.jpg',
+        'img/outbox.png',
+        'img/print.png',
+        'img/private.png',
+        'img/public.png',
+        'img/refresh.png',
+        'img/reload.png',
+        'img/roundcornersb.jpg',
+        'img/roundcornerslb.jpg',
+        'img/roundcornerslm.jpg',
+        'img/roundcornerslt.jpg',
+        'img/roundcornersrb.jpg',
+        'img/roundcornersrm.jpg',
+        'img/roundcornersrt.jpg',
+        'img/roundcornerst.jpg',
+        'img/sort_priority_asc.png',
+        'img/sort_priority_desc.png',
+        'img/star_0.png',
+        'img/star_10.png',
+        'img/star_15.png',
+        'img/star_20.png',
+        'img/star_25.png',
+        'img/star_30.png',
+        'img/star_35.png',
+        'img/star_40.png',
+        'img/star_45.png',
+        'img/star_50.png',
+        'img/sticky.png',
+        'img/sticky_off.png',
+        'img/success.png',
+        'img/tableheader.jpg',
+        'img/tag.png',
+        'img/tag_off.png',
+        'img/unlock.png',
+        'img/vertical.jpg',
+        'img/view.png',
+        'inc/calendar/'
+	    );
+
+	sort($old_files);
+
+	$still_exist = array();
+
+	foreach ($old_files as $f)
+	{
+		if (file_exists(HESK_PATH . $f))
+	    {
+            //Try to remove the file
+            @unlink(HESK_PATH . $f);
+
+            // If not successful, ask the user to delete those files
+            if (file_exists(HESK_PATH . $f))
+            {
+	    	    $still_exist[] = $f;
+            }
+	    }
+	}
+
+	if ( count($still_exist) )
+	{
+		$correct_these[] = '
+		Outdated files and folders<br /><br />
+		For security reasons please delete these legacy files and folders:<br />
+        <ul><li><b>'.implode('</b></li><li><b>',$still_exist).'</b></li></ul>
+		';
+	}
+
+    // Do we have any errors?
+    if ( count($correct_these) )
+    {
+		hesk_iHeader();
+        ?>
+
+        &nbsp;
+
+		<?php
+        foreach ($correct_these as $correct_this)
+        {
+        	hesk_show_error($correct_this);
+            echo "&nbsp;";
+        }
+        ?>
+
+		<form method="post" action="<?php echo INSTALL_PAGE; ?>">
+		<p align="center"><input type="submit" onclick="javascript:this.value='Working, please wait...'" value="Click here to TEST AGAIN" class="orangebutton" onmouseover="hesk_btn(this,'orangebuttonover');" onmouseout="hesk_btn(this,'orangebutton');" /></p>
+		</form>
+        <p>&nbsp;</p>
+        <?php
+        hesk_iFooter();
+    }
+
+    // If all tests were successful, we can continue to the next step
+    $_SESSION['set_attachments'] = 1;
+	$_SESSION['set_captcha'] = $GD_LIB ? 1 : 0;
+	$_SESSION['use_spamq'] = $GD_LIB ? 0 : 1;
+	$_SESSION['step'] = 3;
+
+	// When updating, first try saved MySQL info
+	if (INSTALL_PAGE == 'update.php')
+	{
+		header('Location: ' . INSTALL_PAGE);
+	}
+	else
+	{
+		hesk_iDatabase();
+	}
+	exit();
+}
+
+
+function hesk_iStart()
+{
+	global $hesk_settings;
+
+	// Set this session variable to check later if sessions are working
+	$_SESSION['works'] = true;
+
+	hesk_iHeader();
+
+    $eula_alt =  '
+        <div style="text-align:justify; width:100%">
+        <p><b>HESK Software End User License Agreement</b></p>
+        <p><a href="https://www.hesk.com/eula.php" target="_blank">Read the HESK End-User License Agreement here</a></p>
+        </div>
+        <p>&nbsp;</p>
+        <p>&nbsp;</p>
+    ';
+
+    echo file_exists('../docs/license.html') ? '<iframe src="../docs/license.html" style="border:1px solid #ccc; height:250px; width:100%">'.$eula_alt.'</iframe>' : $eula_alt;
+	?>
+
+<p>&nbsp;</p>
+
+<form method="post" action="<?php echo INSTALL_PAGE; ?>" name="license">
+<div align="center">
+<table border="0">
+<tr>
+<td>
+
+	<p><b>Do you accept the HESK Software End-User License Agreement?</b></b><br />&nbsp;</p>
+
+	<p align="center">
+	<input type="hidden" name="agree" value="YES" />
+	<input type="button" onclick="javascript:parent.location='index.php'" value="I DO NOT ACCEPT (Cancel setup)" class="orangebuttonsec" onmouseover="hesk_btn(this,'orangebuttonsecover');" onmouseout="hesk_btn(this,'orangebuttonsec');" />
+	&nbsp;
+	<input type="submit" onclick="javascript:this.value='Working, please wait...'" value="I ACCEPT (Click to continue) &raquo;" class="orangebutton" onmouseover="hesk_btn(this,'orangebuttonover');" onmouseout="hesk_btn(this,'orangebutton');" />
+	</p>
+
+    <p><img src="https://www.hesk.com/images/space.gif" width="10" height="10" alt="" border="0" />&nbsp;</p>
+
+</td>
+</tr>
+</table>
+</div>
+</form>
+
+	<?php
+    hesk_iFooter();
+} // End hesk_iStart()
+
+
+function hesk_iHeader()
+{
+    global $hesk_settings;
+
+	$steps = array(
+    	1 => '1. License agreement',
+        2 => '2. Check setup',
+        3 => '3. Setup Database',
+        4 => '4. Finishing touches'
+        );
+
+	?>
+	<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+	<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
+	<head>
+	<title>HESK setup script: <?php echo HESK_NEW_VERSION; ?></title>
+	<meta http-equiv="Content-Type" content="text/html;charset=utf-8" />
+	<link href="hesk_style.css?<?php echo HESK_NEW_VERSION; ?>" type="text/css" rel="stylesheet" />
+	<script type="text/javascript" src="hesk_javascript.js?<?php echo HESK_NEW_VERSION; ?>"></script>
+	</head>
+	<body>
+
+	<div align="center">
+	<table border="0" cellspacing="0" cellpadding="5" class="enclosing">
+	<tr>
+	<td>
+		<table width="100%" border="0" cellspacing="0" cellpadding="0">
+		<tr>
+		<td width="3"><img src="img/headerleftsm.jpg" width="3" height="25" alt="" /></td>
+		<td class="headersm">HESK setup script: <?php echo HESK_NEW_VERSION; ?></td>
+		<td width="3"><img src="img/headerrightsm.jpg" width="3" height="25" alt="" /></td>
+		</tr>
+		</table>
+	</td>
+	</tr>
+	<tr>
+	<td>
+
+    <?php
+    if ( isset($_SESSION['step']) )
+    {
+    	$_SESSION['step'] = intval($_SESSION['step']);
+    	?>
+
+		<table border="0" width="100%">
+		<tr>
+		<td>
+        <?php
+        foreach ($steps as $number => $description)
+        {
+        	if ($number == $_SESSION['step'])
+            {
+            	$steps[$number] = '<b>' . $steps[$number] . '</b>';
+            }
+            elseif ($number < $_SESSION['step'])
+            {
+            	$steps[$number] = '<span style="color:#008000">' . $steps[$number] . '</span>';
+            }
+        }
+
+        echo implode(' &raquo; ', $steps);
+        ?>
+        </td>
+		</tr>
+		</table>
+
+		<br />
+	<?php
+    }
+    else
+    {
+		hesk_show_notice('<a href="../docs/index.html">Read installation guide</a> before using this setup script!', 'Important');
+    }
+    ?>
+
+    <div align="center">
+	<table border="0" cellspacing="0" cellpadding="0" width="100%">
+	<tr>
+		<td width="7" height="7"><img src="img/roundcornerslt.jpg" width="7" height="7" alt="" /></td>
+		<td class="roundcornerstop"></td>
+		<td><img src="img/roundcornersrt.jpg" width="7" height="7" alt="" /></td>
+	</tr>
+	<tr>
+		<td class="roundcornersleft">&nbsp;</td>
+		<td>
+	<?php
+} // End hesk_iHeader()
+
+
+function hesk_iFooter()
+{
+	global $hesk_settings;
+	?>
+		</td>
+		<td class="roundcornersright">&nbsp;</td>
+	</tr>
+	<tr>
+		<td><img src="img/roundcornerslb.jpg" width="7" height="7" alt="" /></td>
+		<td class="roundcornersbottom"></td>
+		<td width="7" height="7"><img src="img/roundcornersrb.jpg" width="7" height="7" alt="" /></td>
+	</tr>
+	</table>
+    </div>
+
+	<p style="text-align:center"><span class="smaller">&nbsp;<br />Powered by <a href="https://www.hesk.com" class="smaller" title="Free PHP Help Desk Software">Help Desk Software</a> <b>HESK</b>, in partnership with <a href="https://www.sysaid.com/?utm_source=Hesk&utm_medium=cpc&utm_campaign=HeskProduct_To_HP">SysAid Technologies</a></span></p>
+	</td>
+	</tr>
+	</table>
+	</div>
+	</body>
+	</html>
+	<?php
+    exit();
+} // End hesk_iFooter()
+
+
+function hesk_iSessionError()
+{
+	hesk_session_stop();
+	hesk_iHeader();
+	?>
+
+	<br />
+	<div class="error">
+		<img src="<?php echo HESK_PATH; ?>install/img/error.png" width="16" height="16" border="0" alt="" style="vertical-align:text-bottom" />
+		<b>Error:</b> PHP sessions not working!<br /><br />Note that this is a server configuration issue, not a HESK issue.<br /><br />Please contact your hosting company and ask them to verify why PHP sessions aren't working on your server!
+	</div>
+	<br />
+
+	<form method="get" action="<?php echo INSTALL_PAGE; ?>">
+	<p align="center"><input type="submit" value="&laquo; Start over" class="orangebutton" onmouseover="hesk_btn(this,'orangebuttonover');" onmouseout="hesk_btn(this,'orangebutton');" /></p>
+	</form>
+
+	<?php
+	hesk_iFooter();
+} // END hesk_iSessionError()
+
+
+function hesk_compareVariable($k,$v)
+{
+	global $hesk_settings;
+
+    if (is_array($v))
+    {
+    	foreach ($v as $sub_k => $sub_v)
+        {
+			$v[$k] = hesk_compareVariable($sub_k,$sub_v);
+        }
+    }
+
+	if (isset($hesk_settings[$k]))
+    {
+    	return $hesk_settings[$k];
+    }
+    else
+    {
+    	return $v;
+    }
+} // END hesk_compareVariable()
+
+
+function is__writable($path)
+{
+//will work in despite of Windows ACLs bug
+//NOTE: use a trailing slash for folders!!!
+//see http://bugs.php.net/bug.php?id=27609
+//see http://bugs.php.net/bug.php?id=30931
+
+    if ($path[strlen($path)-1]=='/') // recursively return a temporary file path
+        return is__writable($path.uniqid(mt_rand()).'.tmp');
+    else if (is_dir($path))
+        return is__writable($path.'/'.uniqid(mt_rand()).'.tmp');
+    // check tmp file for read/write capabilities
+    $rm = file_exists($path);
+    $f = @fopen($path, 'a');
+    if ($f===false)
+        return false;
+    fclose($f);
+    if (!$rm)
+        unlink($path);
+    return true;
+} // END is__writable()
diff --git a/hesk/install/update.php b/hesk/install/update.php
new file mode 100644
index 0000000..3b1b838
--- /dev/null
+++ b/hesk/install/update.php
@@ -0,0 +1,1634 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','../');
+
+define('INSTALL_PAGE', 'update.php');
+require(HESK_PATH . 'install/install_functions.inc.php');
+
+// Convert old database settings
+if (isset($hesk_settings['database_user']))
+{
+	$hesk_settings['db_user'] = $hesk_settings['database_user'];
+	$hesk_settings['db_name'] = $hesk_settings['database_name'];
+	$hesk_settings['db_pass'] = $hesk_settings['database_pass'];
+	$hesk_settings['db_host'] = $hesk_settings['database_host'];
+}
+
+// Set the table prefix to default for versions older than 2.0
+if ( ! isset($hesk_settings['db_pfix']))
+{
+	$hesk_settings['db_pfix'] = 'hesk_';
+}
+
+// If no step is defined, start with step 1
+if ( ! isset($_SESSION['step']) )
+{
+    $_SESSION['step']=1;
+}
+// Check if the license has been agreed to and verify sessions are working
+elseif ($_SESSION['step']==1)
+{
+    $agree = hesk_POST('agree', '');
+    if ($agree == 'YES')
+    {
+		// Are sessions working?
+		if ( empty($_SESSION['works']) )
+        {
+        	hesk_iSessionError();
+        }
+
+		// All OK, continue
+        $_SESSION['license_agree']=1;
+        $_SESSION['step']=2;
+    }
+    else
+    {
+        $_SESSION['step']=1;
+    }
+}
+
+// Test database connection?
+if ($_SESSION['step'] == 3)
+{
+    // Test MySQL connection
+    if (isset($_POST['dbtest']))
+    {
+        // Get timezone info
+        $hesk_settings['timezone'] = hesk_input( hesk_POST('timezone') );
+        if ( ! in_array($hesk_settings['timezone'], timezone_identifiers_list()) )
+        {
+            $hesk_settings['timezone'] = 'UTC';
+        }
+
+        // Test MySQL connection using provided data
+        $hesk_db_link = hesk_iTestDatabaseConnection();
+    }
+    else
+    {
+       // Force selecting a timezone for versions prior to 2.8.0
+       if (version_compare(HESK_NEW_VERSION,'2.8.0','<='))
+       {
+           hesk_iDatabase(6);
+       }
+
+       // Test MySQL connection using saved data
+       $hesk_db_link = hesk_iTestDatabaseConnection(true);
+    }
+
+	// Detect which version we are updating from
+	$hesk_settings['update_from'] = hesk_iDetectVersion();
+
+	// Is the installed version current?
+	if ($hesk_settings['update_from'] == HESK_NEW_VERSION)
+    {
+		hesk_iDatabase(4);
+    }
+
+	// All ok, let's save settings
+	hesk_iSaveSettings();
+
+	// Now update HESK database tables
+	hesk_iUpdateTables();
+
+	// And move to the next step
+	$_SESSION['step']=4;
+}
+
+// Which step are we at?
+switch ($_SESSION['step'])
+{
+	case 2:
+	   hesk_iCheckSetup();
+	   break;
+	case 3:
+	   hesk_iDatabase();
+	   break;
+	case 4:
+	   hesk_iFinish();
+	   break;
+	default:
+	   hesk_iStart();
+}
+
+
+// ******* FUNCTIONS ******* //
+
+
+function hesk_iFinish()
+{
+    global $hesk_settings;
+    hesk_iHeader();
+	?>
+
+	<h3>Update database tables</h3>
+
+	<br />
+	<?php hesk_show_success('Congratulations, your HESK has been updated to ' . HESK_NEW_VERSION); ?>
+
+    <?php
+    if (defined('RECAPTCHA_V1'))
+    {
+        hesk_show_notice('reCaptcha V1 is no longer supported and has been disabled.<br /><br />Please enable a different anti-SPAM measure in HESK settings.');
+    }
+    ?>
+
+    <h3>Things to do next:</h3>
+
+    <ol>
+
+    <li><span style="color:#ff0000">Delete the <b>/install</b> folder from your server!</span><br />&nbsp;</li>
+
+    <li>Login to HESK administration panel and make sure everything works fine.<br /><br />
+
+	<form action="<?php echo HESK_PATH . $hesk_settings['admin_dir']; ?>/admin_main.php" method="get">
+	<input type="submit" value="Continue to admin panel &raquo;" class="orangebutton" onmouseover="hesk_btn(this,'orangebuttonover');" onmouseout="hesk_btn(this,'orangebutton');" /></p>
+	</form>
+
+    </li>
+
+    </ol>
+
+    <p>&nbsp;</p>
+
+	<?php
+    hesk_iFooter();
+} // End hesk_iFinish()
+
+
+function hesk_iUpdateTables()
+{
+	global $hesk_db_link, $hesk_settings, $hesklang;
+
+    $update_all_next = 0;
+
+    // Force update possible MySQL strict issues before attempting anything else
+    if (in_array($hesk_settings['update_from'], array('2.6', '2.5', '2.4', '2.3', '2.2', '2.1', '2.0', '0.94.1', '0.94', '0.91-0.93.1', '0.90')))
+    {
+        hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` CHANGE `dt` `dt` timestamp NOT NULL DEFAULT '2000-01-01 00:00:00'");
+    }
+
+	// Updating version 0.90 to 0.91
+	if ($hesk_settings['update_from'] == '0.90')
+	{
+		hesk_dbQuery("ALTER TABLE `hesk_users` ADD `notify` CHAR( 1 ) DEFAULT '1' NOT NULL");
+        $update_all_next = 1;
+	} // END version 0.90 to 0.91
+
+
+	// Updating versions 0.91 through 0.93.1 to 0.94
+	if ($update_all_next || $hesk_settings['update_from'] == '0.91-0.93.1')
+	{
+		hesk_dbQuery("CREATE TABLE `hesk_attachments` (
+		  `att_id` mediumint(8) unsigned NOT NULL auto_increment,
+		  `ticket_id` varchar(10) NOT NULL default '',
+		  `saved_name` varchar(255) NOT NULL default '',
+		  `real_name` varchar(255) NOT NULL default '',
+		  `size` int(10) unsigned NOT NULL default '0',
+		  PRIMARY KEY  (`att_id`),
+		  KEY `ticket_id` (`ticket_id`)
+		) ENGINE=MyISAM");
+
+		hesk_dbQuery("CREATE TABLE `hesk_std_replies` (
+		`id` smallint(5) unsigned NOT NULL auto_increment,
+		`title` varchar(70) NOT NULL default '',
+		`message` text NOT NULL,
+		`reply_order` smallint(5) unsigned NOT NULL default '0',
+		PRIMARY KEY  (`id`)
+		) ENGINE=MyISAM");
+
+		hesk_dbQuery("ALTER TABLE `hesk_categories`
+		CHANGE `name` `name` varchar(60) NOT NULL default '',
+		ADD `cat_order` smallint(5) unsigned NOT NULL default '0'");
+
+		hesk_dbQuery("ALTER TABLE `hesk_replies`
+		CHANGE `name` `name` varchar(50) NOT NULL default '',
+		ADD `attachments` TEXT");
+
+		hesk_dbQuery("ALTER TABLE `hesk_tickets`
+		CHANGE `name` `name` varchar(50) NOT NULL default '',
+		CHANGE `category` `category` SMALLINT(5) UNSIGNED NOT NULL DEFAULT '1',
+		CHANGE `priority` `priority` enum('1','2','3') NOT NULL default '3',
+		CHANGE `subject` `subject` varchar(70) NOT NULL default '',
+		ADD `lastchange` datetime NOT NULL AFTER `dt`,
+		CHANGE `status` `status` enum('0','1','2','3') default '1',
+		ADD `lastreplier` enum('0','1') NOT NULL default '0',
+		ADD `archive` enum('0','1') NOT NULL default '0',
+		ADD `attachments` text,
+		ADD `custom1` VARCHAR( 255 ) NOT NULL default '',
+		ADD `custom2` VARCHAR( 255 ) NOT NULL default '',
+		ADD `custom3` VARCHAR( 255 ) NOT NULL default '',
+		ADD `custom4` VARCHAR( 255 ) NOT NULL default '',
+		ADD `custom5` VARCHAR( 255 ) NOT NULL default '',
+		ADD INDEX `archive` ( `archive` )");
+
+		// Change status of closed tickets to the new "Resolved" status
+		hesk_dbQuery("UPDATE `hesk_tickets` SET `status`='3' WHERE `status`='0'");
+
+		// Populate lastchange
+		hesk_dbQuery("UPDATE `hesk_tickets` SET `lastchange`=`dt`");
+
+		// Update categories with order values
+		$res = hesk_dbQuery("SELECT `id` FROM `hesk_categories`");
+		$i = 10;
+		while ($mycat=hesk_dbFetchAssoc($res))
+		{
+			hesk_dbQuery("UPDATE `hesk_categories` SET `cat_order`=$i WHERE `id`=" . intval($mycat['id']));
+			$i += 10;
+		}
+
+        $update_all_next = 1;
+	} // END versions 0.91 through 0.93.1 to 0.94
+
+
+    // Updating version 0.94 to 0.94.1
+    if ($hesk_settings['update_from'] == '0.94')
+    {
+		hesk_dbQuery("CREATE TABLE `hesk_attachments` (
+		  `att_id` mediumint(8) unsigned NOT NULL auto_increment,
+		  `ticket_id` varchar(10) NOT NULL default '',
+		  `saved_name` varchar(255) NOT NULL default '',
+		  `real_name` varchar(255) NOT NULL default '',
+		  `size` int(10) unsigned NOT NULL default '0',
+		  PRIMARY KEY  (`att_id`),
+		  KEY `ticket_id` (`ticket_id`)
+		) ENGINE=MyISAM");
+
+		if ($hesk_settings['attachments']['use'])
+		{
+			/* Update attachments for tickets */
+			$res = hesk_dbQuery("SELECT * FROM `hesk_tickets` WHERE `attachments` != '' ");
+			while ($ticket = hesk_dbFetchAssoc($res))
+			{
+				$att=explode('#####',substr($ticket['attachments'], 0, -5));
+				$myattachments = '';
+				foreach ($att as $myatt)
+				{
+					$name = substr(strstr($myatt, $ticket['trackid']),16);
+					$saved_name = strstr($myatt, $ticket['trackid']);
+					$size = filesize($hesk_settings['server_path'].'/attachments/'.$saved_name);
+
+					hesk_dbQuery("INSERT INTO `hesk_attachments` (`ticket_id`,`saved_name`,`real_name`,`size`) VALUES ('".hesk_dbEscape($ticket['trackid'])."', '".hesk_dbEscape($saved_name)."', '".hesk_dbEscape($name)."', '".intval($size)."')");
+					$myattachments .= hesk_dbInsertID() . '#' . $name .',';
+				}
+
+				hesk_dbQuery("UPDATE `hesk_tickets` SET `attachments` = '".hesk_dbEscape($myattachments)."' WHERE `id` = ".intval($ticket['id']));
+			}
+
+			// Update attachments for replies
+			$res = hesk_dbQuery("SELECT * FROM `hesk_replies` WHERE `attachments` != '' ");
+			while ($ticket = hesk_dbFetchAssoc($res))
+			{
+				$res2 = hesk_dbQuery("SELECT `trackid` FROM `hesk_tickets` WHERE `id` = '".intval($ticket['replyto'])."' LIMIT 1");
+				$trackingID = hesk_dbResult($res2,0,0);
+
+				$att=explode('#####',substr($ticket['attachments'], 0, -5));
+				$myattachments = '';
+				foreach ($att as $myatt)
+                {
+					$name = substr(strstr($myatt, $trackingID),16);
+					$saved_name = strstr($myatt, $trackingID);
+					$size = filesize($hesk_settings['server_path'].'/attachments/'.$saved_name);
+
+					hesk_dbQuery("INSERT INTO `hesk_attachments` (`ticket_id`,`saved_name`,`real_name`,`size`) VALUES ('".hesk_dbEscape($trackingID)."', '".hesk_dbEscape($saved_name)."', '".hesk_dbEscape($name)."', '".intval($size)."')");
+					$myattachments .= hesk_dbInsertID() . '#' . $name .',';
+				}
+
+				hesk_dbQuery("UPDATE `hesk_replies` SET `attachments` = '".hesk_dbEscape($myattachments)."' WHERE `id` = ".intval($ticket['id']));
+			}
+		}  // END if attachments use
+
+        $update_all_next = 1;
+    } // END version 0.94 to 0.94.1
+
+
+	// Updating version 0.94.1 to 2.0
+	if ($update_all_next || $hesk_settings['update_from'] == '0.94.1')
+	{
+		hesk_dbQuery("CREATE TABLE `hesk_kb_articles` (
+		  `id` smallint(5) unsigned NOT NULL auto_increment,
+		  `catid` smallint(5) unsigned NOT NULL default '0',
+		  `dt` timestamp NOT NULL default CURRENT_TIMESTAMP,
+		  `author` smallint(5) unsigned NOT NULL default '0',
+		  `subject` varchar(255) NOT NULL default '',
+		  `content` text NOT NULL,
+		  `rating` float NOT NULL default '0',
+		  `votes` mediumint(8) unsigned NOT NULL default '0',
+		  `views` mediumint(8) unsigned NOT NULL default '0',
+		  `type` enum('0','1','2') NOT NULL default '0',
+		  `html` enum('0','1') NOT NULL default '0',
+		  `art_order` smallint(5) unsigned NOT NULL default '0',
+		  `history` text NOT NULL,
+		  PRIMARY KEY  (`id`),
+		  KEY `catid` (`catid`),
+		  KEY `type` (`type`),
+		  FULLTEXT KEY `subject` (`subject`,`content`)
+		) ENGINE=MyISAM");
+
+		hesk_dbQuery("CREATE TABLE `hesk_kb_categories` (
+		  `id` smallint(5) unsigned NOT NULL auto_increment,
+		  `name` varchar(255) NOT NULL default '',
+		  `parent` smallint(5) unsigned NOT NULL default '0',
+		  `articles` smallint(5) unsigned NOT NULL default '0',
+		  `cat_order` smallint(5) unsigned NOT NULL default '0',
+		  `type` enum('0','1') NOT NULL default '0',
+		  PRIMARY KEY  (`id`),
+		  KEY `type` (`type`)
+		) ENGINE=MyISAM");
+
+		hesk_dbQuery("INSERT INTO `hesk_kb_categories` VALUES (1, 'Knowledgebase', 0, 0, 10, '0')");
+
+		hesk_dbQuery("CREATE TABLE `hesk_notes` (
+		  `id` mediumint(8) unsigned NOT NULL auto_increment,
+		  `ticket` mediumint(8) unsigned NOT NULL default '0',
+		  `who` smallint(5) unsigned NOT NULL default '0',
+		  `dt` datetime NOT NULL,
+		  `message` text NOT NULL,
+		  PRIMARY KEY  (`id`),
+		  KEY `ticketid` (`ticket`)
+		) ENGINE=MyISAM");
+
+	    $sql = array();
+		$sql[] = "ALTER TABLE `hesk_replies` ADD `staffid` SMALLINT UNSIGNED NOT NULL DEFAULT '0'";
+		$sql[] = "ALTER TABLE `hesk_replies` ADD `rating` ENUM( '1', '5' ) default NULL";
+
+		$sql[] = "ALTER TABLE `hesk_tickets` ADD INDEX `categories` ( `category` )";
+		$sql[] = "ALTER TABLE `hesk_tickets` ADD INDEX `statuses` ( `status` ) ";
+		$sql[] = "ALTER TABLE `hesk_tickets` CHANGE `custom1` `custom1` text NOT NULL";
+		$sql[] = "ALTER TABLE `hesk_tickets` CHANGE `custom2` `custom2` text NOT NULL";
+		$sql[] = "ALTER TABLE `hesk_tickets` CHANGE `custom3` `custom3` text NOT NULL";
+		$sql[] = "ALTER TABLE `hesk_tickets` CHANGE `custom4` `custom4` text NOT NULL";
+		$sql[] = "ALTER TABLE `hesk_tickets` CHANGE `custom5` `custom5` text NOT NULL";
+		$sql[] = "ALTER TABLE `hesk_tickets` ADD `custom6` text NOT NULL";
+		$sql[] = "ALTER TABLE `hesk_tickets` ADD `custom7` text NOT NULL";
+		$sql[] = "ALTER TABLE `hesk_tickets` ADD `custom8` text NOT NULL";
+		$sql[] = "ALTER TABLE `hesk_tickets` ADD `custom9` text NOT NULL";
+		$sql[] = "ALTER TABLE `hesk_tickets` ADD `custom10` text NOT NULL";
+
+		$sql[] = "ALTER TABLE `hesk_users` CHANGE `pass` `pass` CHAR( 40 ) NOT NULL";
+		$sql[] = "ALTER TABLE `hesk_users` CHANGE `isadmin` `isadmin` ENUM( '0', '1' ) NOT NULL DEFAULT '0'";
+		$sql[] = "ALTER TABLE `hesk_users` CHANGE `notify` `notify` ENUM( '0', '1' ) NOT NULL DEFAULT '1'";
+		$sql[] = "ALTER TABLE `hesk_users` ADD `heskprivileges` VARCHAR( 255 ) NOT NULL";
+		$sql[] = "ALTER TABLE `hesk_users` ADD `ratingneg` mediumint(8) unsigned NOT NULL default '0'";
+		$sql[] = "ALTER TABLE `hesk_users` ADD `ratingpos` mediumint(8) unsigned NOT NULL default '0'";
+		$sql[] = "ALTER TABLE `hesk_users` ADD `rating` float NOT NULL default '0'";
+		$sql[] = "ALTER TABLE `hesk_users` ADD `replies` mediumint(8) unsigned NOT NULL default '0'";
+
+		$sql[] = "ALTER TABLE `hesk_std_replies` CHANGE `title` `title` VARCHAR( 100 ) NOT NULL";
+
+		foreach ($sql as $s)
+	    {
+			hesk_dbQuery($s);
+	    }
+
+	    // Update passwords to the new type and hesk privileges for non-admins */
+		$res = hesk_dbQuery('SELECT `id`,`pass`,`isadmin` FROM `hesk_users` ORDER BY `id` ASC');
+
+	    $sql = array();
+		while ($row=hesk_dbFetchAssoc($res))
+		{
+			$new_pass = hesk_Pass2Hash($row['pass']);
+	        $s = "UPDATE `hesk_users` SET `pass`='".hesk_dbEscape($new_pass)."' ";
+	        if ($row['isadmin'] == 0)
+	        {
+	        	$s .= ", `heskprivileges`='can_view_tickets,can_reply_tickets,can_change_cat,' ";
+	        }
+	        $s.= "WHERE `id`=".intval($row['id']);
+	        $sql[] = $s;
+		}
+
+		foreach ($sql as $s)
+	    {
+			hesk_dbQuery($s);
+	    }
+
+        $update_all_next = 1;
+    } // END version 0.94.1 to 2.0
+
+
+	// Updating version 2.0 to 2.1
+	if ($update_all_next || $hesk_settings['update_from'] == '2.0')
+	{
+		hesk_dbQuery("CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_attachments` (
+		  `att_id` mediumint(8) unsigned NOT NULL AUTO_INCREMENT,
+		  `saved_name` varchar(255) NOT NULL DEFAULT '',
+		  `real_name` varchar(255) NOT NULL DEFAULT '',
+		  `size` int(10) unsigned NOT NULL DEFAULT '0',
+		  PRIMARY KEY (`att_id`)
+		) ENGINE=MyISAM");
+
+		$sql = array();
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` ADD `attachments` TEXT NOT NULL";
+
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ADD `custom11` text NOT NULL";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ADD `custom12` text NOT NULL";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ADD `custom13` text NOT NULL";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ADD `custom14` text NOT NULL";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ADD `custom15` text NOT NULL";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ADD `custom16` text NOT NULL";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ADD `custom17` text NOT NULL";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ADD `custom18` text NOT NULL";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ADD `custom19` text NOT NULL";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ADD `custom20` text NOT NULL";
+
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ADD `afterreply` ENUM( '0', '1', '2' ) NOT NULL DEFAULT '0' AFTER `categories`";
+
+		foreach ($sql as $s)
+	    {
+			hesk_dbQuery($s);
+	    }
+
+        $update_all_next = 1;
+	} // END version 2.0 to 2.1
+
+
+	// Updating version 2.1 to 2.2
+	if ($update_all_next || $hesk_settings['update_from'] == '2.1')
+	{
+		hesk_dbQuery("
+		CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` (
+		  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
+		  `from` smallint(5) unsigned NOT NULL,
+		  `to` smallint(5) unsigned NOT NULL,
+		  `subject` varchar(255) NOT NULL,
+		  `message` text NOT NULL,
+		  `dt` datetime NOT NULL,
+		  `read` enum('0','1') NOT NULL DEFAULT '0',
+		  `deletedby` smallint(5) unsigned NOT NULL DEFAULT '0',
+		  PRIMARY KEY (`id`),
+		  KEY `recipients` (`from`,`to`)
+		) ENGINE=MyISAM
+		");
+
+		$sql = array();
+
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ADD `replierid` SMALLINT UNSIGNED NULL AFTER `lastreplier`";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ADD `owner` SMALLINT UNSIGNED NOT NULL DEFAULT '0' AFTER `status`";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ADD `locked` ENUM( '0', '1' ) NOT NULL DEFAULT '0' AFTER `archive`";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ADD `history` TEXT NOT NULL AFTER `attachments`";
+
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` CHANGE `notify` `notify_new_unassigned` ENUM( '0', '1' ) NOT NULL DEFAULT '1'";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ADD `notify_new_my` ENUM( '0', '1' ) NOT NULL DEFAULT '1' AFTER `notify_new_unassigned`";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ADD `notify_reply_unassigned` ENUM( '0', '1' ) NOT NULL DEFAULT '1' AFTER `notify_new_my`";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ADD `notify_reply_my` ENUM( '0', '1' ) NOT NULL DEFAULT '1' AFTER `notify_reply_unassigned`";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ADD `notify_assigned` ENUM( '0', '1' ) NOT NULL DEFAULT '1' AFTER `notify_reply_my`";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ADD `notify_pm` ENUM( '0', '1' ) NOT NULL DEFAULT '1' AFTER `notify_assigned`";
+
+        $sql[] = "UPDATE  `".hesk_dbEscape($hesk_settings['db_pfix'])."users` SET `categories` = TRIM(TRAILING ',' FROM `categories`)";
+        $sql[] = "UPDATE  `".hesk_dbEscape($hesk_settings['db_pfix'])."users` SET `heskprivileges` = TRIM(TRAILING ',' FROM `heskprivileges`)";
+
+		foreach ($sql as $s)
+	    {
+			hesk_dbQuery($s);
+	    }
+
+		// Update privileges - anyone can assign ticket to himself/herself by default
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` SET `heskprivileges`=CONCAT(`heskprivileges`,',can_assign_self') WHERE `isadmin`!='1' ");
+
+        $update_all_next = 1;
+	} // END version 2.1 to 2.2
+
+
+	// Updating version 2.2 to 2.3
+	if ($update_all_next || $hesk_settings['update_from'] == '2.2')
+	{
+    	// Logins table
+		hesk_dbQuery("
+		CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."logins` (
+		  `ip` varchar(46) NOT NULL,
+		  `number` tinyint(3) unsigned NOT NULL DEFAULT '1',
+		  `last_attempt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
+		  UNIQUE KEY `ip` (`ip`)
+		) ENGINE=MyISAM
+		");
+
+        // Online table
+		hesk_dbQuery("
+		CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."online` (
+		  `user_id` smallint(5) unsigned NOT NULL,
+		  `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
+		  `tmp` int(11) unsigned NOT NULL DEFAULT '0',
+		  UNIQUE KEY `user_id` (`user_id`),
+		  KEY `dt` (`dt`)
+		) ENGINE=MyISAM
+		");
+
+		$sql = array();
+
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` CHANGE `trackid` `trackid` VARCHAR( 13 ) NOT NULL";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` CHANGE `priority` `priority` ENUM( '0', '1', '2', '3' ) NOT NULL DEFAULT '3'";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` CHANGE `status` `status` ENUM('0','1','2','3','4','5') NOT NULL DEFAULT '0'";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` CHANGE `ip` `ip` VARCHAR( 46 ) NOT NULL DEFAULT ''";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` CHANGE `lastchange` `lastchange` TIMESTAMP on update CURRENT_TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP ";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` CHANGE `email` `email` VARCHAR(255) NOT NULL";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ADD INDEX (`owner`) ";
+
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` CHANGE `heskprivileges` `heskprivileges` TEXT NOT NULL";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ADD `autoassign` ENUM('0','1') NOT NULL DEFAULT '1' AFTER `notify_pm`";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ADD `default_list` VARCHAR( 255) NOT NULL DEFAULT '' AFTER `notify_pm`";
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ADD INDEX (`autoassign`) ";
+
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` CHANGE `ticket_id` `ticket_id` VARCHAR(13) NOT NULL DEFAULT ''";
+
+    	$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` CHANGE `replyto` `replyto` MEDIUMINT(8) UNSIGNED NOT NULL DEFAULT '0'";
+
+		foreach ($sql as $s)
+	    {
+			hesk_dbQuery($s);
+	    }
+
+        // Update staff with new permissions (allowed by default)
+		$res = hesk_dbQuery("SELECT `id`,`heskprivileges` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `isadmin` != '1' ");
+		while ($row=hesk_dbFetchAssoc($res))
+		{
+			// Not admin, is user allowed to view tickets?
+			if (strpos($row['heskprivileges'], 'can_view_tickets') !== false)
+			{
+				hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` SET `heskprivileges`=CONCAT(`heskprivileges`,',can_view_unassigned,can_view_online') WHERE `id`=".intval($row['id']));
+			}
+            else
+            {
+				hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` SET `heskprivileges`=CONCAT(`heskprivileges`,',can_view_online') WHERE `id`=".intval($row['id']));
+            }
+		}
+
+        $update_all_next = 1;
+	} // END version 2.2 to 2.3
+
+
+	// Updating version 2.3 to 2.4
+	if ($update_all_next || $hesk_settings['update_from'] == '2.3')
+	{
+    	// Email loops table
+		hesk_dbQuery("
+		CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."pipe_loops` (
+		  `email` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
+		  `hits` smallint(1) unsigned NOT NULL DEFAULT '0',
+		  `message_hash` char(32) COLLATE utf8_unicode_ci NOT NULL,
+		  `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
+		  KEY `email` (`email`,`hits`)
+		) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+		");
+
+		$sql = array();
+
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` CONVERT TO CHARACTER SET utf8 COLLATE utf8_unicode_ci";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` CONVERT TO CHARACTER SET utf8 COLLATE utf8_unicode_ci";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` CONVERT TO CHARACTER SET utf8 COLLATE utf8_unicode_ci";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_attachments` CONVERT TO CHARACTER SET utf8 COLLATE utf8_unicode_ci";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` CONVERT TO CHARACTER SET utf8 COLLATE utf8_unicode_ci";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."logins` CONVERT TO CHARACTER SET utf8 COLLATE utf8_unicode_ci";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` CONVERT TO CHARACTER SET utf8 COLLATE utf8_unicode_ci";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` CONVERT TO CHARACTER SET utf8 COLLATE utf8_unicode_ci";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."online` CONVERT TO CHARACTER SET utf8 COLLATE utf8_unicode_ci";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` CONVERT TO CHARACTER SET utf8 COLLATE utf8_unicode_ci";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."std_replies` CONVERT TO CHARACTER SET utf8 COLLATE utf8_unicode_ci";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` CONVERT TO CHARACTER SET utf8 COLLATE utf8_unicode_ci";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` CONVERT TO CHARACTER SET utf8 COLLATE utf8_unicode_ci";
+
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ADD `language` VARCHAR(50) NULL DEFAULT NULL AFTER `ip`";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ADD `merged` MEDIUMTEXT NOT NULL AFTER `attachments`";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ADD `time_worked` TIME NOT NULL DEFAULT '00:00:00' AFTER `owner`";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` CHANGE `status` `status` ENUM( '0', '1', '2', '3', '4', '5' ) NOT NULL DEFAULT '0'";
+
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ADD `language` VARCHAR(50) NULL DEFAULT NULL AFTER `signature`";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ADD `notify_note` ENUM( '0', '1' ) NOT NULL DEFAULT '1' AFTER `notify_pm`";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ADD `autostart` ENUM( '0', '1' ) NOT NULL DEFAULT '1' AFTER `afterreply`";
+
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` ADD `autoassign` ENUM( '0', '1' ) NOT NULL DEFAULT '1', ADD `type` ENUM( '0', '1' ) NOT NULL DEFAULT '0', ADD INDEX ( `type` )";
+
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` ADD `keywords` MEDIUMTEXT NOT NULL AFTER `content`";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` ADD `sticky` ENUM( '0', '1' ) NOT NULL DEFAULT '0' AFTER `html` , ADD INDEX ( `sticky` )";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` DROP INDEX `subject` , ADD FULLTEXT `subject` (`subject` , `content` , `keywords`)";
+
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` ADD `read` ENUM( '0', '1' ) NOT NULL DEFAULT '1'";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` CHANGE `read` `read` ENUM( '0', '1' ) NOT NULL DEFAULT '0'";
+
+		foreach ($sql as $s)
+	    {
+			hesk_dbQuery($s);
+	    }
+
+        // Update staff with new permissions (allowed by default)
+		$res = hesk_dbQuery("SELECT `id`,`heskprivileges` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `isadmin` != '1' ");
+		while ($row=hesk_dbFetchAssoc($res))
+		{
+			// Not admin, is user allowed to view tickets?
+			if (strpos($row['heskprivileges'], 'can_edit_tickets') !== false)
+			{
+				hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` SET `heskprivileges`=CONCAT(`heskprivileges`,',can_merge_tickets') WHERE `id`=".intval($row['id']));
+			}
+		}
+
+        $update_all_next = 1;
+	} // END version 2.3 to 2.4
+
+
+    // Upgrade version 2.4.x to 2.5.0
+	if ($update_all_next || $hesk_settings['update_from'] == '2.4')
+	{
+		$sql = array();
+
+		// Make sure the 2.4 to 2.4.1 change is made
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."pipe_loops` CHANGE `hits` `hits` SMALLINT( 1 ) UNSIGNED NOT NULL DEFAULT '0' ";
+
+		// 2.4.2 to 2.5.0 specific changes
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` CHANGE `articles` `articles` SMALLINT( 5 ) UNSIGNED NOT NULL DEFAULT '0'";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` ADD `articles_private` SMALLINT UNSIGNED NOT NULL DEFAULT '0' AFTER `articles` , ADD `articles_draft` SMALLINT UNSIGNED NOT NULL DEFAULT '0' AFTER `articles_private`";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` ADD INDEX ( `parent` )";
+
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` DROP INDEX `recipients`";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` ADD INDEX ( `to`, `read`, `deletedby` )";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` ADD INDEX ( `from` )";
+
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` CHANGE `rating` `rating` ENUM( '0', '1', '5' ) DEFAULT '0' ";
+		$sql[] = "UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` SET `rating` = '0' WHERE `rating` IS NULL OR `rating` = '' ";
+
+		foreach ($sql as $s)
+	    {
+			hesk_dbQuery($s);
+	    }
+
+        // Update knowledgebase category article counts to reflect new fields
+		$update_these = array();
+
+		// Get a count of all articles grouped by category and type
+		$res = hesk_dbQuery('SELECT `catid`, `type`, COUNT(*) AS `num` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_articles` GROUP BY `catid`, `type`');
+		while ( $row = hesk_dbFetchAssoc($res) )
+		{
+	    	switch ($row['type'])
+	        {
+	        	case 0:
+	            	$update_these[$row['catid']]['articles'] = $row['num'];
+	                break;
+	        	case 1:
+	            	$update_these[$row['catid']]['articles_private'] = $row['num'];
+	                break;
+	        	default:
+	            	$update_these[$row['catid']]['articles_draft'] = $row['num'];
+	        }
+		}
+
+	    // Set all article counts to 0
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` SET `articles`=0, `articles_private`=0, `articles_draft`=0");
+
+	    // Now update categories that have articles with correct values
+	    foreach ($update_these as $catid => $value)
+	    {
+	    	$value['articles'] = isset($value['articles']) ? $value['articles'] : 0;
+	    	$value['articles_private'] = isset($value['articles_private']) ? $value['articles_private'] : 0;
+	    	$value['articles_draft'] = isset($value['articles_draft']) ? $value['articles_draft'] : 0;
+			hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` SET `articles`={$value['articles']}, `articles_private`={$value['articles_private']}, `articles_draft`={$value['articles_draft']} WHERE `id`='{$catid}'");
+
+			// Force order articles
+			$res = hesk_dbQuery("SELECT `id`, `sticky` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `catid`='{$catid}' ORDER BY `sticky` DESC, `art_order` ASC");
+
+			$i = 10;
+			$previous_sticky = 1;
+
+			while ( $article = hesk_dbFetchAssoc($res) )
+			{
+				if ($previous_sticky != $article['sticky'])
+				{
+					$i = 10;
+					$previous_sticky = $article['sticky'];
+				}
+				hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` SET `art_order`=".intval($i)." WHERE `id`='".intval($article['id'])."'");
+				$i += 10;
+			}
+	    }
+
+		// Force order categories
+		$res = hesk_dbQuery('SELECT `id`, `parent` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_categories` ORDER BY `parent` ASC, `cat_order` ASC');
+		$i = 10;
+
+		while ( $category = hesk_dbFetchAssoc($res) )
+		{
+			hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` SET `cat_order`=".intval($i)." WHERE `id`='".intval($category['id'])."'");
+			$i += 10;
+		}
+
+		$update_all_next = 1;
+	} // END version 2.4.0 to 2.5.0
+
+	// 2.5.1 no changes
+    // 2.5.2 no changes
+    // 2.5.3 no changes
+	// 2.5.4 no changes
+	// 2.5.5 no changes
+
+	// Upgrade version 2.5.x to 2.6.0
+	if ($update_all_next || $hesk_settings['update_from'] == '2.5')
+	{
+		// -> Banned emails
+		hesk_dbQuery("
+		CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."banned_emails` (
+		  `id` smallint(5) unsigned NOT NULL AUTO_INCREMENT,
+		  `email` varchar(255) NOT NULL,
+		  `banned_by` smallint(5) unsigned NOT NULL,
+		  `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
+		  PRIMARY KEY (`id`),
+		  KEY `email` (`email`)
+		) ENGINE=MyISAM  DEFAULT CHARSET=utf8
+		");
+
+		// -> Banned IPs
+		hesk_dbQuery("
+		CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."banned_ips` (
+		  `id` smallint(5) unsigned NOT NULL AUTO_INCREMENT,
+		  `ip_from` int(10) unsigned NOT NULL DEFAULT '0',
+		  `ip_to` int(10) unsigned NOT NULL DEFAULT '0',
+		  `ip_display` varchar(100) NOT NULL,
+		  `banned_by` smallint(5) unsigned NOT NULL,
+		  `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
+		  PRIMARY KEY (`id`)
+		) ENGINE=MyISAM  DEFAULT CHARSET=utf8
+		");
+
+		// -> Reply drafts
+		hesk_dbQuery("
+		CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."reply_drafts` (
+		  `owner` smallint(5) unsigned NOT NULL,
+		  `ticket` mediumint(8) unsigned NOT NULL,
+		  `message` mediumtext CHARACTER SET utf8 NOT NULL,
+		  `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
+		  KEY `owner` (`owner`),
+		  KEY `ticket` (`ticket`)
+		) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+		");
+
+		// -> Reset password
+		hesk_dbQuery("
+		CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."reset_password` (
+		  `id` mediumint(8) unsigned NOT NULL AUTO_INCREMENT,
+		  `user` smallint(5) unsigned NOT NULL,
+		  `hash` char(40) NOT NULL,
+		  `ip` varchar(45) NOT NULL,
+		  `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
+		  PRIMARY KEY (`id`),
+		  KEY `user` (`user`)
+		) ENGINE=MyISAM  DEFAULT CHARSET=utf8;
+		");
+
+		// -> Service messages
+		hesk_dbQuery("
+		CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."service_messages` (
+		  `id` smallint(5) unsigned NOT NULL AUTO_INCREMENT,
+		  `dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
+		  `author` smallint(5) unsigned NOT NULL,
+		  `title` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
+		  `message` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+		  `style` enum('0','1','2','3','4') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+		  `type` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '0',
+		  `order` smallint(5) unsigned NOT NULL DEFAULT '0',
+		  PRIMARY KEY (`id`),
+		  KEY `type` (`type`)
+		) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
+		");
+
+		// -> Ticket templates
+		hesk_dbQuery("
+		CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."ticket_templates` (
+		  `id` smallint(5) unsigned NOT NULL AUTO_INCREMENT,
+		  `title` varchar(100) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+		  `message` mediumtext COLLATE utf8_unicode_ci NOT NULL,
+		  `tpl_order` smallint(5) unsigned NOT NULL DEFAULT '0',
+		  PRIMARY KEY (`id`)
+		) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+		");
+
+		// 2.6.0 table changes
+		$sql = array();
+
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` CHANGE `dt` `dt` TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` CHANGE `dt` `dt` TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP";
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` CHANGE `dt` `dt` TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP";
+
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` ADD `type` ENUM( '0', '1' ) NOT NULL DEFAULT '0'";
+
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` ADD `priority` ENUM( '0', '1', '2', '3' ) NOT NULL DEFAULT '3'";
+
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` CHANGE `type` `type` ENUM('0','1') CHARACTER SET utf8 COLLATE utf8_unicode_ci NOT NULL DEFAULT '0'";
+
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."logins` CHANGE `ip` `ip` VARCHAR(45) CHARACTER SET utf8 COLLATE utf8_unicode_ci NOT NULL";
+
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` ADD `attachments` MEDIUMTEXT NOT NULL";
+
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."pipe_loops` CONVERT TO CHARACTER SET utf8 COLLATE utf8_unicode_ci";
+
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` CHANGE `rating` `rating` ENUM('1','5') CHARACTER SET utf8 COLLATE utf8_unicode_ci NULL DEFAULT NULL, ADD INDEX(`dt`),  ADD INDEX(`staffid`)";
+
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets`
+					CHANGE `email` `email` VARCHAR( 1000 ) NOT NULL DEFAULT '',
+					CHANGE `ip` `ip` VARCHAR(45) CHARACTER SET utf8 COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+					ADD `firstreply` TIMESTAMP NULL DEFAULT NULL AFTER `lastchange`,
+					ADD `closedat` TIMESTAMP NULL DEFAULT NULL AFTER `firstreply`,
+					ADD `articles` VARCHAR(255) NULL DEFAULT NULL AFTER `closedat`,
+					ADD `openedby` MEDIUMINT(8) DEFAULT '0' AFTER `status`,
+					ADD `firstreplyby` SMALLINT(5) UNSIGNED NULL DEFAULT NULL AFTER `openedby`,
+					ADD `closedby` MEDIUMINT(8) NULL DEFAULT NULL AFTER `firstreplyby`,
+					ADD `replies` SMALLINT(5) UNSIGNED NOT NULL DEFAULT '0' AFTER `closedby`,
+					ADD `staffreplies` SMALLINT( 5 ) UNSIGNED NOT NULL DEFAULT '0' AFTER `replies`,
+					ADD INDEX ( `openedby` , `firstreplyby` , `closedby` ),
+					ADD INDEX(`dt`)";
+
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users`
+					CHANGE `signature` `signature` VARCHAR( 1000 ) NOT NULL DEFAULT '',
+					CHANGE `heskprivileges` `heskprivileges` VARCHAR(1000) CHARACTER SET utf8 COLLATE utf8_unicode_ci NULL DEFAULT NULL,
+					CHANGE `categories` `categories` VARCHAR(500) CHARACTER SET utf8 COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
+					ADD `notify_customer_new` ENUM('0','1') NOT NULL DEFAULT '1' AFTER `autostart`,
+					ADD `notify_customer_reply` ENUM('0','1') NOT NULL DEFAULT '1'  AFTER `notify_customer_new`,
+					ADD `show_suggested` ENUM('0','1') NOT NULL DEFAULT '1'  AFTER `notify_customer_reply`";
+
+		foreach ($sql as $s)
+	    {
+			hesk_dbQuery($s);
+	    }
+
+		// ==> Populate new fields where available
+
+		// Get list of valid ticket categories
+		$cat = array();
+		$res = hesk_dbQuery("SELECT `id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories`");
+		while ($row=hesk_dbFetchAssoc($res))
+		{
+			$cat[]=$row['id'];
+		}
+
+
+		// Update tickets
+		$res = hesk_dbQuery("SELECT `id`, `category` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets`");
+		while ($ticket = hesk_dbFetchAssoc($res) )
+		{
+			$sql = array();
+
+			// Verify that the category is valid
+			if ( ! in_array($ticket['category'], $cat) )
+			{
+				$sql[] = " `category`=1 ";
+			}
+
+
+			// Update number of staff replies
+			$res2 = hesk_dbQuery("SELECT COUNT(*) as `cnt`, (CASE WHEN `staffid` = 0 THEN 0 ELSE 1 END) AS `staffcnt` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `replyto`=".intval($ticket['id'])." GROUP BY `staffcnt`");
+
+			$total			= 0;
+			$staffreplies	= 0;
+
+			while ( $row = hesk_dbFetchAssoc($res2) )
+			{
+				$total += $row['cnt'];
+				$staffreplies += ($row['staffcnt'] ? $row['cnt'] : 0);
+			}
+
+			if ( $total > 0 )
+			{
+				$sql[] = " `replies`={$total}, `staffreplies`={$staffreplies} ";
+			}
+
+			// If we have staff replies, find the first one
+			if ( $staffreplies > 0 )
+			{
+				$res2 = hesk_dbQuery("SELECT `dt`, `staffid` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `replyto`={$ticket['id']} AND `staffid`>0 ORDER BY `id` ASC LIMIT 1");
+
+				if ( hesk_dbNumRows($res2) == 1)
+				{
+					$reply = hesk_dbFetchAssoc($res2);
+					$sql[] = " `firstreply`='".hesk_dbEscape($reply['dt'])."', `firstreplyby`={$reply['staffid']} ";
+				}
+			}
+
+			// Do we need to update the ticket?
+			if ( count($sql) )
+			{
+				hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET " . implode(',', $sql) . ", `lastchange`=`lastchange` WHERE `id`={$ticket['id']}");
+			}
+		}
+
+		$update_all_next = 1;
+	} // END version 2.5.x to 2.6.0
+
+	// 2.6.1 no changes
+
+	// 2.6.2 change `closedby` type for all 2.6.x to be sure
+	if ($hesk_settings['update_from'] == '2.6')
+	{
+		hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` CHANGE `closedby` `closedby` MEDIUMINT(8) NULL DEFAULT NULL");
+	}
+
+	// 2.6.3 no changes
+	// 2.6.4 no changes
+	// 2.6.5 no changes
+	// 2.6.6 no changes
+	// 2.6.7 no changes
+
+	// Updating version 2.6 to 2.7
+	if ($update_all_next || $hesk_settings['update_from'] == '2.6')
+	{
+        // Delete old export folder
+        $export_dir = HESK_PATH.$hesk_settings['attach_dir'].'/export/';
+        if (is_dir($export_dir))
+        {
+            $files = glob($export_dir.'*', GLOB_NOSORT);
+            if (is_array($files))
+            {
+                array_walk($files, 'hesk_unlink_callable');
+            }
+            @rmdir($export_dir);
+        }
+
+        // Delete old __latest.txt file
+        hesk_unlink(HESK_PATH.$hesk_settings['attach_dir'].'/__latest.txt');
+
+        // Delete HTMLPurifier cache
+        if (is_dir(HESK_PATH.'inc/htmlpurifier/standalone/HTMLPurifier/DefinitionCache/Serializer'))
+        {
+            hesk_rrmdir(HESK_PATH.'inc/htmlpurifier/standalone/HTMLPurifier/DefinitionCache/Serializer', true);
+        }
+
+		$sql = array();
+
+		$sql[] = "ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ADD `autoreload` SMALLINT UNSIGNED NOT NULL DEFAULT '0' AFTER `autostart`";
+
+		foreach ($sql as $s)
+		{
+			hesk_dbQuery($s);
+		}
+
+		// Add new custom field columns and make sure all are set to mediumtext
+		$sql = array();
+		$table = array();
+
+		// Is the status column an enum type? (HESK < 2.7.0) If no, don't subtract 1 later on
+		$res = hesk_dbQuery("SELECT DATA_TYPE FROM INFORMATION_SCHEMA.COLUMNS WHERE TABLE_SCHEMA = '".hesk_dbEscape($hesk_settings['db_name'])."' AND TABLE_NAME = '".hesk_dbEscape($hesk_settings['db_pfix'])."tickets' AND COLUMN_NAME = 'status'");
+		$adjust_status_column = false;
+		if (hesk_dbResult($res) == 'enum') {
+			$adjust_status_column = true;
+		}
+		// Change the type regardless
+		$sql[] = "CHANGE `status` `status` TINYINT UNSIGNED NOT NULL DEFAULT '0'";
+
+		$res = hesk_dbQuery("DESCRIBE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets`");
+		while($row = hesk_dbFetchAssoc($res))
+		{
+			$table[$row['Field']] = $row['Type'];
+		}
+
+		for ($i=1; $i<=50; $i++)
+		{
+			if (isset($table['custom'.$i]))
+			{
+                if (strtolower($table['custom'.$i]) != 'mediumtext')
+                {
+		            $sql[] = 'CHANGE `custom'.$i.'` `custom'.$i.'` MEDIUMTEXT CHARACTER SET utf8 COLLATE utf8_unicode_ci NOT NULL';
+                }
+			}
+			else
+			{
+		    	$sql[] = 'ADD `custom'.$i.'` MEDIUMTEXT CHARACTER SET utf8 COLLATE utf8_unicode_ci NOT NULL';
+			}
+		}
+
+		hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` " . implode(',', $sql));
+
+		// A tweak to fix converting enum to int
+		if ($adjust_status_column) {
+			hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `status`=`status`-1, `lastchange`=`lastchange`");
+		}
+
+		// -> Custom fields
+		hesk_dbQuery("
+		CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_fields` (
+		  `id` tinyint(3) UNSIGNED NOT NULL,
+		  `use` enum('0','1','2') NOT NULL DEFAULT '0',
+		  `place` enum('0','1') NOT NULL DEFAULT '0',
+		  `type` varchar(20) NOT NULL DEFAULT 'text',
+		  `req` enum('0','1','2') NOT NULL DEFAULT '0',
+		  `category` text,
+		  `name` text,
+		  `value` text,
+		  `order` smallint(5) UNSIGNED NOT NULL DEFAULT '10',
+		  PRIMARY KEY (`id`),
+		  KEY `useType` (`use`,`type`)
+		) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+		");
+
+		// ---> Insert empty custom fields
+		hesk_dbQuery("
+		INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_fields` (`id`, `use`, `place`, `type`, `req`, `category`, `name`, `value`, `order`) VALUES
+		(1, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(2, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(3, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(4, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(5, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(6, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(7, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(8, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(9, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(10, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(11, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(12, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(13, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(14, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(15, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(16, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(17, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(18, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(19, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(20, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(21, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(22, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(23, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(24, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(25, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(26, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(27, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(28, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(29, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(30, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(31, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(32, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(33, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(34, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(35, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(36, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(37, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(38, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(39, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(40, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(41, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(42, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(43, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(44, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(45, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(46, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(47, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(48, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(49, '0', '0', 'text', '0', NULL, '', NULL, 1000),
+		(50, '0', '0', 'text', '0', NULL, '', NULL, 1000)
+		");
+
+		// ---> Update custom fields with current values
+		if (isset($hesk_settings['custom_fields']))
+		{
+			foreach ($hesk_settings['custom_fields'] as $k => $v)
+			{
+				if ( ! $v['use'])
+				{
+			    	continue;
+				}
+
+				$cf = array();
+
+				// ID
+				$id = intval(str_replace('custom', '', $k));
+
+				// Name
+				$cf['names'][$hesk_settings['language']] = $v['name'];
+				$cf['names'] = addslashes(json_encode($cf['names']));
+
+				// Type and value
+				$cf['type'] = $v['type'];
+				switch ($cf['type'])
+				{
+					case 'textarea':
+						$size = explode('#',$v['value']);
+						$cf['rows'] = empty($size[0]) ? 5 : intval($size[0]);
+						$cf['cols'] = empty($size[1]) ? 30 : intval($size[1]);
+						$cf['value'] = array('rows' => $cf['rows'], 'cols' => $cf['cols']);
+						break;
+
+					case 'radio':
+						$options = explode('#HESK#',$v['value']);
+						$cf['value'] = array('radio_options' => $options);
+						break;
+
+					case 'select':
+						$v['value'] = str_replace('{HESK_SELECT}', '', $v['value'], $num);
+						$options = explode('#HESK#',$v['value']);
+						$cf['value'] = array('show_select' => ($num ? 1 : 0), 'select_options' => $options);
+						break;
+
+					case 'checkbox':
+						$options = explode('#HESK#',$v['value']);
+						$cf['value'] = array('checkbox_options' => $options);
+						break;
+
+					default:
+						$cf['type'] = 'text';
+						$cf['max_length'] = intval($v['maxlen']);
+						$cf['default_value'] = $v['value'];
+						$cf['value'] = array('max_length' => $cf['max_length'], 'default_value' => $cf['default_value']);
+				}
+
+				$cf['value'] = addslashes(json_encode($cf['value']));
+
+				// Update custom_fields table with this field settings
+				hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_fields` SET
+				`use`      = '1',
+				`place`    = '".($v['place'] ? '1' : '0')."',
+				`type`     = '{$cf['type']}',
+				`req`      = '".($v['req'] ? '1' : '0')."',
+				`name`     = '".hesk_dbEscape($cf['names'])."',
+				`value`    = ".(strlen($cf['value']) ? "'".hesk_dbEscape($cf['value'])."'" : 'NULL')."
+				WHERE `id`={$id}");
+			}
+		}
+
+		// -> Custom statuses
+		hesk_dbQuery("
+		CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_statuses` (
+		`id` tinyint(3) UNSIGNED NOT NULL,
+		`name` text NOT NULL,
+		`color` varchar(6) NOT NULL,
+		`can_customers_change` enum('0','1') NOT NULL DEFAULT '1',
+		`order` smallint(5) UNSIGNED NOT NULL DEFAULT '10',
+		PRIMARY KEY (`id`)
+		) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
+		");
+
+		// Update staff with new permissions (allowed by default)
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` SET `heskprivileges`=CONCAT(`heskprivileges`,',can_resolve,can_submit_any_cat') WHERE `isadmin` = '0' AND `heskprivileges` LIKE '%can_reply_tickets%' ");
+
+		$update_all_next = 1;
+	} // END version 2.6 to 2.7
+
+	// Updating version 2.7 to 2.8
+	if ($update_all_next || $hesk_settings['update_from'] == '2.7')
+	{
+    	// Modify tickets table
+		hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ADD `assignedby` MEDIUMINT NULL DEFAULT NULL AFTER `owner`, ADD INDEX (`assignedby`)");
+
+		$update_all_next = 1;
+    } // END version 2.7 to 2.8
+
+    // Updating 2.8 to 2.8.2
+    if ($update_all_next || $hesk_settings['update_from'] == '2.8')
+    {
+        // Modify service_messages table
+        hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."service_messages` ADD `language` VARCHAR(50) NULL DEFAULT NULL AFTER `message`");
+
+        $update_all_next = 1;
+    } // END version 2.8 to 2.8.2
+
+    // Updating 2.8.2 to 2.8.3
+    if ($update_all_next || $hesk_settings['update_from'] == '2.8.2')
+    {
+        // Modify tickets table
+        hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` CHANGE `name` `name` VARCHAR(255) CHARACTER SET utf8 COLLATE utf8_unicode_ci NOT NULL DEFAULT '', CHANGE `subject` `subject` VARCHAR(255) CHARACTER SET utf8 COLLATE utf8_unicode_ci NOT NULL DEFAULT ''");
+
+        $update_all_next = 1;
+    } // END version 2.8.2 to 2.8.3
+
+    // 2.8.4 no changes
+    // 2.8.5 no changes
+    // 3.0.0 no changes
+
+	// Insert the "HESK updated to latest version" mail for the administrator
+	if ( file_exists(HESK_PATH.'hesk_license.php') )
+	{
+        hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` (`id`, `from`, `to`, `subject`, `message`, `dt`, `read`, `deletedby`) VALUES (NULL, 9999, 1, 'HESK updated to version ".HESK_NEW_VERSION."', '".hesk_dbEscape("</p><div style=\"text-align:justify; padding-left: 10px; padding-right: 10px;\">\r\n\r\n<p>&nbsp;<br /><b>Congratulations, your HESK has been successfully updated.</b></p>\r\n\r\n<p><b>Before you go, let me invite you to:</b><br />&nbsp;</p>\r\n\r\n<hr />\r\n#1: help us improve\r\n<hr />\r\n<p>You can suggest what features should be added to HESK by posting them <a href=\"https://hesk.uservoice.com/forums/69851-general\" target=\"_blank\">here</a>.</p>\r\n\r\n&nbsp;\r\n\r\n<hr />\r\n#2: stay updated\r\n<hr />\r\n<p>HESK regularly receives improvements and bug fixes, make sure you know about them!</p>\r\n<ul>\r\n<li>for fast notifications, <a href=\"https://twitter.com/HESKdotCOM\">follow HESK on <b>Twitter</b></a></li>\r\n<li>for email notifications, subscribe to our low-volume zero-spam <a href=\"https://www.hesk.com/newsletter.php\">newsletter</a></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>Best regards,</p>\r\n\r\n<p>Klemen Stirn<br />\r\nAuthor and owner</p>\r\n\r\n</div><p>")."', NOW(), '0', 9999)");
+	}
+	else
+	{
+        hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` (`id`, `from`, `to`, `subject`, `message`, `dt`, `read`, `deletedby`) VALUES (NULL, 9999, 1, 'HESK updated to version ".HESK_NEW_VERSION."', '".hesk_dbEscape("</p><div style=\"text-align:justify; padding-left: 10px; padding-right: 10px;\">\r\n\r\n<p>&nbsp;<br /><b>Congratulations, your HESK has been successfully updated.</b></p>\r\n\r\n<p><b>Before you go, let me invite you to:</b><br />&nbsp;</p>\r\n\r\n<hr />\r\n#1: help us improve\r\n<hr />\r\n<p>You can suggest what features should be added to HESK by posting them <a href=\"https://hesk.uservoice.com/forums/69851-general\" target=\"_blank\">here</a>.</p>\r\n\r\n&nbsp;\r\n\r\n<hr />\r\n#2: stay updated\r\n<hr />\r\n<p>HESK regularly receives improvements and bug fixes, make sure you know about them!</p>\r\n<ul>\r\n<li>for fast notifications, <a href=\"https://twitter.com/HESKdotCOM\">follow HESK on <b>Twitter</b></a></li>\r\n<li>for email notifications, subscribe to our low-volume zero-spam <a href=\"https://www.hesk.com/newsletter.php\">newsletter</a></li>\r\n</ul>\r\n\r\n&nbsp;\r\n\r\n<hr />\r\n#3: look professional\r\n<hr />\r\n<p>To look more professional and not advertise the tools you use, <a href=\"https://www.hesk.com/buy.php\">remove &quot;Powered by&quot; links</a> from your help desk.</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>Best regards,</p>\r\n\r\n<p>Klemen Stirn<br />\r\nAuthor and owner</p>\r\n\r\n</div><p>")."', NOW(), '0', 9999)");
+	}
+
+	return true;
+
+} // End hesk_iUpdateTables()
+
+
+function hesk_iSaveSettings()
+{
+    global $hesk_settings, $hesklang;
+
+    // Get default settings
+	$hesk_default = hesk_defaultSettings();
+
+    // Set a new version number
+    $hesk_settings['hesk_version'] = HESK_NEW_VERSION;
+
+	// Correct typos in variable names before 2.4
+	if ( isset($hesk_settings['stmp_host_port']) )
+	{
+		$hesk_settings['smtp_host_port'] = isset($hesk_settings['stmp_host_port']) ? $hesk_settings['stmp_host_port'] : 25;
+		$hesk_settings['smtp_timeout']   = isset($hesk_settings['stmp_timeout']) ? $hesk_settings['stmp_timeout'] : 10;
+		$hesk_settings['smtp_user']      = isset($hesk_settings['stmp_user']) ? $hesk_settings['stmp_user'] : '';
+		$hesk_settings['smtp_password']  = isset($hesk_settings['stmp_password']) ? $hesk_settings['stmp_password'] : '';
+	}
+
+	// Assign all required values
+    foreach ($hesk_default as $k => $v)
+    {
+    	if (is_array($v))
+        {
+        	// Arrays will be processed separately
+        	continue;
+        }
+    	if ( ! isset($hesk_settings[$k]))
+        {
+			$hesk_settings[$k] = $v;
+        }
+    }
+
+	// Arrays need special care
+    $hesk_settings['attachments'] = isset($hesk_settings['attachments']) ? $hesk_settings['attachments'] : $hesk_default['attachments'];
+    $hesk_settings['email_providers'] = isset($hesk_settings['email_providers']) ? array_unique(array_merge($hesk_settings['email_providers'], $hesk_default['email_providers'])) : $hesk_default['email_providers'];
+    $hesk_settings['notify_spam_tags'] = isset($hesk_settings['notify_spam_tags']) ? $hesk_settings['notify_spam_tags'] : $hesk_default['notify_spam_tags'];
+    $hesk_settings['ticket_list'] = isset($hesk_settings['ticket_list']) ? $hesk_settings['ticket_list'] : $hesk_default['ticket_list'];
+
+    // Attachments max size must be multiplied by 1024 since version 2.4
+    if ($hesk_settings['attachments']['max_size'] < 102400)
+    {
+		$hesk_settings['attachments']['max_size'] = $hesk_settings['attachments']['max_size'] * 1024;
+    }
+
+    // Encode and escape characters
+    $set = $hesk_settings;
+    foreach ($hesk_settings as $k=> $v)
+    {
+    	if (is_array($v) || is_object($v))
+        {
+        	continue;
+        }
+    	$set[$k] = addslashes($v);
+    }
+    $set['debug_mode'] = 0;
+
+    $set['email_providers'] = count($hesk_settings['email_providers']) ?  "'" . implode("','", $hesk_settings['email_providers']) . "'" : '';
+    $set['notify_spam_tags'] = count($hesk_settings['notify_spam_tags']) ?  "'" . implode("','", $hesk_settings['notify_spam_tags']) . "'" : '';
+    $set['ip_whois'] = str_replace('http://whois.domaintools.com', 'https://whois.domaintools.com', $set['ip_whois']);
+
+    // Check if PHP version is 5.2.3+ and MySQL is 5.0.7+
+	$set['db_vrsn'] = (version_compare(PHP_VERSION, '5.2.3') >= 0) ? 1 : 0;
+
+    // reCaptcha v1 has been removed in 2.8, disable it
+    if ($set['recaptcha_use'] == 1 && version_compare($hesk_settings['update_from'], '2.8', '<'))
+    {
+        $set['recaptcha_use'] = 0;
+        define('RECAPTCHA_V1', true);
+    }
+
+	hesk_iSaveSettingsFile($set);
+
+	return true;
+
+} // End hesk_iSaveSettings()
+
+
+function hesk_defaultSettings()
+{
+	$spam_question = hesk_generate_SPAM_question();
+
+	$secimg_sum = '';
+	for ($i=1;$i<=10;$i++)
+	{
+	    $secimg_sum .= substr('AEUYBDGHJLMNPQRSTVWXZ123456789', rand(0,29), 1);
+	}
+
+	// --> General settings
+	$hesk_settings['site_title']='Website';
+	$hesk_settings['site_url']='http://www.example.com';
+	$hesk_settings['webmaster_mail']='support@example.com';
+	$hesk_settings['noreply_mail']='noreply@example.com';
+	$hesk_settings['noreply_name']='Help Desk';
+    $hesk_settings['site_theme']='hesk3';
+
+	// --> Language settings
+	$hesk_settings['can_sel_lang']=0;
+	$hesk_settings['language']='English';
+	$hesk_settings['languages']=array(
+	'English' => array('folder'=>'en','hr'=>'------ Reply above this line ------'),
+	);
+
+	// --> Database settings
+	$hesk_settings['db_host']='localhost';
+	$hesk_settings['db_name']='hesk';
+	$hesk_settings['db_user']='test';
+	$hesk_settings['db_pass']='test';
+	$hesk_settings['db_pfix']='hesk_';
+	$hesk_settings['db_vrsn']=0;
+
+
+	// ==> HELP DESK
+
+	// --> Help desk settings
+	$hesk_settings['hesk_title']='Help Desk';
+	$hesk_settings['hesk_url']='http://www.example.com/helpdesk';
+	$hesk_settings['admin_dir']='admin';
+	$hesk_settings['attach_dir']='attachments';
+	$hesk_settings['cache_dir']='cache';
+	$hesk_settings['max_listings']=20;
+	$hesk_settings['print_font_size']=12;
+	$hesk_settings['autoclose']=0;
+	$hesk_settings['max_open']=0;
+	$hesk_settings['new_top']=0;
+	$hesk_settings['reply_top']=0;
+
+	// --> Features
+	$hesk_settings['autologin']=1;
+	$hesk_settings['autoassign']=1;
+	$hesk_settings['require_email']=1;
+	$hesk_settings['require_owner']=0;
+	$hesk_settings['require_subject']=1;
+	$hesk_settings['require_message']=1;
+	$hesk_settings['custclose']=1;
+	$hesk_settings['custopen']=1;
+	$hesk_settings['rating']=1;
+	$hesk_settings['cust_urgency']=1;
+	$hesk_settings['sequential']=1;
+	$hesk_settings['time_worked']=1;
+	$hesk_settings['spam_notice']=1;
+	$hesk_settings['list_users']=0;
+	$hesk_settings['debug_mode']=0;
+	$hesk_settings['short_link']=0;
+	$hesk_settings['select_cat']=0;
+	$hesk_settings['select_pri']=0;
+	$hesk_settings['cat_show_select']=15;
+
+	// --> SPAM Prevention
+	$hesk_settings['secimg_use']=1;
+	$hesk_settings['secimg_sum']=$secimg_sum;
+	$hesk_settings['recaptcha_use']=0;
+	$hesk_settings['recaptcha_public_key']='';
+	$hesk_settings['recaptcha_private_key']='';
+	$hesk_settings['question_use']=0;
+	$hesk_settings['question_ask']=$spam_question[0];
+	$hesk_settings['question_ans']=$spam_question[1];
+
+	// --> Security
+	$hesk_settings['attempt_limit']=6;
+	$hesk_settings['attempt_banmin']=60;
+	$hesk_settings['reset_pass']=1;
+	$hesk_settings['email_view_ticket']=1;
+	$hesk_settings['x_frame_opt']=1;
+	$hesk_settings['force_ssl']=0;
+
+	// --> Attachments
+	$hesk_settings['attachments']=array (
+	'use' =>  1,
+	'max_number' => 2,
+	'max_size' => 2097152,
+	'allowed_types' => array('.gif','.jpg','.png','.zip','.rar','.csv','.doc','.docx','.xls','.xlsx','.txt','.pdf')
+	);
+
+
+	// ==> KNOWLEDGEBASE
+
+	// --> Knowledgebase settings
+	$hesk_settings['kb_enable']=1;
+	$hesk_settings['kb_wysiwyg']=1;
+	$hesk_settings['kb_search']=2;
+	$hesk_settings['kb_search_limit']=10;
+	$hesk_settings['kb_views']=0;
+	$hesk_settings['kb_date']=0;
+	$hesk_settings['kb_recommendanswers']=1;
+	$hesk_settings['kb_rating']=1;
+	$hesk_settings['kb_substrart']=200;
+	$hesk_settings['kb_cols']=2;
+	$hesk_settings['kb_numshow']=3;
+	$hesk_settings['kb_popart']=6;
+	$hesk_settings['kb_latest']=6;
+	$hesk_settings['kb_index_popart']=6;
+	$hesk_settings['kb_index_latest']=0;
+	$hesk_settings['kb_related']=5;
+
+
+	// ==> EMAIL
+
+	// --> Email sending
+	$hesk_settings['smtp']=0;
+	$hesk_settings['smtp_host_name']='mail.example.com';
+	$hesk_settings['smtp_host_port']=25;
+	$hesk_settings['smtp_timeout']=10;
+	$hesk_settings['smtp_ssl']=0;
+	$hesk_settings['smtp_tls']=0;
+	$hesk_settings['smtp_user']='';
+	$hesk_settings['smtp_password']='';
+
+	// --> Email piping
+	$hesk_settings['email_piping']=0;
+
+	// --> POP3 Fetching
+	$hesk_settings['pop3']=0;
+	$hesk_settings['pop3_job_wait']=15;
+	$hesk_settings['pop3_host_name']='mail.example.com';
+	$hesk_settings['pop3_host_port']=110;
+	$hesk_settings['pop3_tls']=0;
+	$hesk_settings['pop3_keep']=0;
+	$hesk_settings['pop3_user']='';
+	$hesk_settings['pop3_password']='';
+
+	// --> IMAP Fetching
+	$hesk_settings['imap']=0;
+	$hesk_settings['imap_job_wait']=15;
+	$hesk_settings['imap_host_name']='mail.example.com';
+	$hesk_settings['imap_host_port']=993;
+	$hesk_settings['imap_enc']='ssl';
+	$hesk_settings['imap_keep']=0;
+	$hesk_settings['imap_user']='';
+	$hesk_settings['imap_password']='';
+
+	// --> Email loops
+	$hesk_settings['loop_hits']=6;
+	$hesk_settings['loop_time']=300;
+
+	// --> Detect email typos
+	$hesk_settings['detect_typos']=1;
+	$hesk_settings['email_providers']=array('aim.com','aol.co.uk','aol.com','att.net','bellsouth.net','blueyonder.co.uk','bt.com','btinternet.com','btopenworld.com','charter.net','comcast.net','cox.net','earthlink.net','email.com','facebook.com','fastmail.fm','free.fr','freeserve.co.uk','gmail.com','gmx.at','gmx.ch','gmx.com','gmx.de','gmx.fr','gmx.net','gmx.us','googlemail.com','hotmail.be','hotmail.co.uk','hotmail.com','hotmail.com.ar','hotmail.com.mx','hotmail.de','hotmail.es','hotmail.fr','hushmail.com','icloud.com','inbox.com','laposte.net','lavabit.com','list.ru','live.be','live.co.uk','live.com','live.com.ar','live.com.mx','live.de','live.fr','love.com','lycos.com','mac.com','mail.com','mail.ru','me.com','msn.com','nate.com','naver.com','neuf.fr','ntlworld.com','o2.co.uk','online.de','orange.fr','orange.net','outlook.com','pobox.com','prodigy.net.mx','qq.com','rambler.ru','rocketmail.com','safe-mail.net','sbcglobal.net','t-online.de','talktalk.co.uk','tiscali.co.uk','verizon.net','virgin.net','virginmedia.com','wanadoo.co.uk','wanadoo.fr','yahoo.co.id','yahoo.co.in','yahoo.co.jp','yahoo.co.kr','yahoo.co.uk','yahoo.com','yahoo.com.ar','yahoo.com.mx','yahoo.com.ph','yahoo.com.sg','yahoo.de','yahoo.fr','yandex.com','yandex.ru','ymail.com');
+
+	// --> Notify customer when
+	$hesk_settings['notify_new']=1;
+	$hesk_settings['notify_skip_spam']=1;
+	$hesk_settings['notify_spam_tags']=array('Spam?}','***SPAM***','[SPAM]','SPAM-LOW:','SPAM-MED:');
+	$hesk_settings['notify_closed']=1;
+
+	// --> Other
+	$hesk_settings['strip_quoted']=1;
+	$hesk_settings['eml_req_msg']=0;
+	$hesk_settings['save_embedded']=1;
+	$hesk_settings['multi_eml']=0;
+	$hesk_settings['confirm_email']=0;
+	$hesk_settings['open_only']=1;
+
+	// ==> TICKET LIST
+
+	$hesk_settings['ticket_list']=array('trackid','lastchange','name','subject','status','lastreplier');
+
+	// --> Other
+	$hesk_settings['submittedformat']=2;
+	$hesk_settings['updatedformat']=2;
+
+
+	// ==> MISC
+
+	// --> Date & Time
+	$hesk_settings['timezone']=date_default_timezone_get();
+	$hesk_settings['timeformat']='Y-m-d H:i:s';
+
+	// --> Other
+	$hesk_settings['ip_whois']='https://whois.domaintools.com/{IP}';
+	$hesk_settings['maintenance_mode']=0;
+	$hesk_settings['alink']=1;
+	$hesk_settings['submit_notice']=0;
+	$hesk_settings['online']=0;
+	$hesk_settings['online_min']=10;
+	$hesk_settings['check_updates']=1;
+
+	return $hesk_settings;
+} // END hesk_defaultSettings()
+
+
+function hesk_iDetectVersion()
+{
+	global $hesk_settings, $hesklang;
+
+    // Version 2.8.3 tables installed?
+    $res = hesk_dbQuery("SELECT CHARACTER_MAXIMUM_LENGTH FROM INFORMATION_SCHEMA.COLUMNS WHERE table_name = '".hesk_dbEscape($hesk_settings['db_pfix'])."tickets' AND table_schema = '".hesk_dbEscape($hesk_settings['db_name'])."' AND column_name = 'name' LIMIT 0, 1");
+    $row = hesk_dbFetchRow($res);
+    if ($row[0] == 255)
+    {
+        return '2.8.3';
+    }
+
+    // Version 2.8.2 tables installed?
+    $res = hesk_dbQuery("SHOW TABLES FROM `".hesk_dbEscape($hesk_settings['db_name'])."` LIKE '".hesk_dbEscape($hesk_settings['db_pfix'])."service_messages'");
+    if (hesk_dbNumRows($res))
+    {
+        $res = hesk_dbQuery("SHOW COLUMNS FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."service_messages` LIKE 'language'");
+        if (hesk_dbNumRows($res))
+        {
+            return '2.8.2';
+        }
+    }
+
+    // Version 2.8 tables installed?
+    $res = hesk_dbQuery("SHOW COLUMNS FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` LIKE 'assignedby'");
+    if (hesk_dbNumRows($res))
+    {
+        return '2.8';
+    }
+
+	// Get a list of tables from the database
+	$tables = array();
+	$res = hesk_dbQuery('SHOW TABLES FROM `'.hesk_dbEscape($hesk_settings['db_name']).'`');
+
+	while ($row = hesk_dbFetchRow($res))
+	{
+		$tables[] = $row[0];
+	}
+
+	// Version 2.7 tables installed?
+	if (
+		in_array($hesk_settings['db_pfix'].'custom_fields', $tables) ||
+        in_array($hesk_settings['db_pfix'].'custom_statuses', $tables)
+		)
+	{
+		return '2.7';
+	}
+
+	// Version 2.6 tables installed?
+	if (
+		in_array($hesk_settings['db_pfix'].'banned_emails', $tables) ||
+		in_array($hesk_settings['db_pfix'].'banned_ips', $tables) ||
+		in_array($hesk_settings['db_pfix'].'reply_drafts', $tables) ||
+		in_array($hesk_settings['db_pfix'].'reset_password', $tables) ||
+		in_array($hesk_settings['db_pfix'].'service_messages', $tables) ||
+		in_array($hesk_settings['db_pfix'].'ticket_templates', $tables)
+		)
+	{
+		return '2.6';
+	}
+
+	// Version 2.4/2.5 tables installed?
+	elseif (in_array($hesk_settings['db_pfix'].'pipe_loops', $tables))
+	{
+		// Version 2.4 didn't have articles_private in kb_categories
+		$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` WHERE `id`=1 LIMIT 1");
+		$row = hesk_dbFetchAssoc($res);
+		if (isset($row['articles_private']))
+		{
+			// This is one of the 2.5.x version
+            // Database is 100% compatible, so let's be safe and return 2.5
+            return '2.5';
+		}
+		else
+		{
+			return '2.4';
+		}
+	}
+
+	// Version 2.3 tables installed?
+	elseif (in_array($hesk_settings['db_pfix'].'online', $tables) || in_array($hesk_settings['db_pfix'].'logins', $tables))
+	{
+		return '2.3';
+	}
+
+	// Version 2.2 tables installed?
+	elseif (in_array($hesk_settings['db_pfix'].'mail', $tables))
+	{
+		return '2.2';
+	}
+
+	// Version 2.1 tables installed?
+	elseif (in_array($hesk_settings['db_pfix'].'kb_attachments', $tables))
+	{
+		return '2.1';
+	}
+
+	// Version 2.0 tables installed?
+	elseif (in_array($hesk_settings['db_pfix'].'kb_articles', $tables))
+	{
+		return '2.0';
+	}
+
+	// Version 0.94.1 tables installed?
+	elseif (in_array('hesk_attachments', $tables))
+	{
+		return '0.94.1';
+	}
+
+	// Version 0.94 tables installed?
+	elseif (in_array('hesk_std_replies', $tables))
+	{
+		return '0.94';
+	}
+
+	// It's a version older than 0.94 or no tables found
+	else
+	{
+		// If we don't have four basic tables this is not a valid HESK install
+		if ( ! in_array('hesk_categories', $tables) || ! in_array('hesk_replies', $tables) || ! in_array('hesk_tickets', $tables) || ! in_array('hesk_users', $tables) )
+		{
+			hesk_iDatabase(3);
+		}
+
+		// Version 0.90 didn't have the notify column in users table
+		$res = hesk_dbQuery("SELECT * FROM `hesk_users` WHERE `id`=1 LIMIT 1");
+		$row = hesk_dbFetchAssoc($res);
+		if (isset($row['notify']))
+		{
+			return '0.91-0.93.1';
+		}
+		else
+		{
+        	// Wow, we found someone using the very first HESK version :-)
+			return '0.90';
+		}
+	}
+
+} // END hesk_iDetectVersion()
+?>
+
diff --git a/hesk/ip_whois.php b/hesk/ip_whois.php
new file mode 100644
index 0000000..b5578fe
--- /dev/null
+++ b/hesk/ip_whois.php
@@ -0,0 +1,56 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+// The purpose of this file is to hide ticket tracking ID in HTTP_REFERER when querying the IP WHOIS service
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','./');
+
+// Get all the required files and functions
+require(HESK_PATH . 'hesk_settings.inc.php');
+
+// Set correct Content-Type header
+header('Content-Type: text/html; charset=utf-8');
+
+// Most people will never see this text, so it is not included in text.php
+// (saves resources as we don't need to call common.inc.php and load language)
+$hesklang['1']='Page Redirection';
+$hesklang['2']='If you are not redirected automatically, follow <a href="%s">this link</a>'; // %s will be replaced with URL
+
+// Don't bother validating IP address format, just sure no invalid chars are sent
+if ( isset($_GET['ip']) && preg_match('/^[0-9A-Fa-f\:\.]+$/', $_GET['ip']) )
+{
+	// Create redirect URL
+	$url = str_replace('{IP}', str_replace(':', '%3A', $_GET['ip']), $hesk_settings['ip_whois']);
+
+	// Redirect to the IP whois
+	?>
+	<!DOCTYPE HTML>
+	<html lang="en-US">
+		<head>
+			<meta charset="UTF-8">
+			<meta http-equiv="refresh" content="1;url=<?php echo $url; ?>">
+			<script type="text/javascript">
+			window.location.href = "<?php echo $url; ?>"
+			</script>
+			<title><?php echo $hesklang['1']; ?></title>
+		</head>
+		<body>
+			<?php echo sprintf($hesklang['2'], $url); ?>
+		</body>
+	</html>
+	<?php
+}
+
+// Exit
+exit;
diff --git a/hesk/js/app.js b/hesk/js/app.js
new file mode 100644
index 0000000..f5ad3bd
--- /dev/null
+++ b/hesk/js/app.js
@@ -0,0 +1,1332 @@
+
+/*eslint-disable */
+$(document).ready(function () {
+
+    var toggleMenu = localStorage.getItem('main_menu') ? localStorage.getItem('main_menu') : 'open';
+
+
+    if ($(document).width() < 1200) {
+        $(".main-menu").addClass("is-toggled");
+    } else {
+        if(toggleMenu == 'close'){
+            console.log(toggleMenu == 'close');
+            $(".main-menu").addClass("is-toggled");
+        }else if(toggleMenu == 'open'){
+            $(".main-menu").removeClass("is-toggled");
+        }
+    }
+    $(window).resize(function (e) {
+        if ($(document).width() < 1200) {
+            $(".main-menu").addClass("is-toggled");
+        } else {
+            $(".main-menu").removeClass("is-toggled");
+        }
+    });
+
+
+    svg4everybody();
+
+    // button ripple
+    //$('[ripple]').append('<div class="ripple--container"></div>');
+    var cleanUp, debounce, i, len, ripple, rippleContainer, ripples, showRipple, outClose;
+
+    debounce = function (func, delay) {
+        var inDebounce;
+        inDebounce = undefined;
+        return function () {
+            var args, context;
+            context = this;
+            args = arguments;
+            clearTimeout(inDebounce);
+            return inDebounce = setTimeout(function () {
+                return func.apply(context, args);
+            }, delay);
+        };
+    };
+
+
+    showRipple = function (e) {
+        var pos, ripple, rippler, size, style, x, y;
+        ripple = this;
+        rippler = document.createElement('span');
+        size = ripple.offsetWidth;
+        pos = ripple.getBoundingClientRect();
+        x = e.offsetX - (size / 2);
+        y = e.offsetY - (size / 2);
+        style = 'top:' + y + 'px; left: ' + x + 'px; height: ' + size + 'px; width: ' + size + 'px;';
+        ripple.rippleContainer.appendChild(rippler);
+        return rippler.setAttribute('style', style);
+    };
+
+    cleanUp = function () {
+        while (this.rippleContainer.firstChild) {
+            this.rippleContainer.removeChild(this.rippleContainer.firstChild);
+        }
+    };
+
+    outClose = function (time) {
+        time = time ? time : 150;
+        // header notification
+        $('.profile__item--notification').removeClass('active').find('.notification-list').slideUp(time);
+
+        // profile menu
+        $('.profile__user').removeClass('active').find('.profile__menu').slideUp(time);
+
+        $('.dropdown, .dropdown-select').removeClass('active');
+        $('.dropdown-list').slideUp(time, function () {
+            $(this).find('.assign--buttons').show();
+            $(this).find('.assign--list').hide();
+        });
+        $('.form__search_type').slideUp(150);
+        $('.form__search_results').slideUp(150);
+    }
+
+    dropdownSelectRender = function (el) {
+        var select = $(el).find('select');
+        var options = [];
+        var value;
+        select.find('option').each(function (i, el) {
+            options.push({
+                val: $(el).val(),
+                text: $(el).text(),
+                selected: $(el).is(':selected')
+            });
+            if ($(el).is(':selected')) {
+                value = $(el).text();
+            }
+        });
+        var heskPath = $('input[type="hidden"][name="HESK_PATH"]').val();
+        var template = '<div class="label"><span>' + value + '</span><svg class="icon icon-chevron-down"><use xlink:href="' + heskPath + 'img/sprite.svg#icon-chevron-down"></use></svg></div><ul class="dropdown-list">';
+        for (var i in options) {
+            if (options[i].selected) $(el).attr('data-value', options[i].val);
+            template += '<li data-option="' + options[i].val + '"' + (options[i].selected ? ' class="selected"' : '') + '>' + options[i].text + '</li>'
+        }
+        template += '</ul></div>';
+        $(el).append(template);
+    }
+
+    ripples = document.querySelectorAll('[ripple]');
+
+    for (i = 0, len = ripples.length; i < len; i++) {
+        ripple = ripples[i];
+        rippleContainer = document.createElement('div');
+        rippleContainer.className = 'ripple--container';
+        ripple.addEventListener('mousedown', showRipple);
+        ripple.addEventListener('mouseup', debounce(cleanUp, 10000));
+        ripple.rippleContainer = rippleContainer;
+        ripple.appendChild(rippleContainer);
+    }
+
+    // show/hide password
+    $('.input-group-append--icon').on('click', function (e) {
+        var $passwordField = $(this).closest('.form-group').find('input');
+        var $iconUrl = $(this).find('use').attr('xlink:href');
+        if ($passwordField.attr('type') == 'text') {
+            $passwordField.attr('type', 'password');
+            $(this).find('svg').removeClass('icon-eye-open').addClass('icon-eye-close');
+            $iconUrl = $iconUrl.replace('eye-open', 'eye-close');
+            $(this).find('use').attr('xlink:href', $iconUrl);
+        } else if ($passwordField.attr('type') == 'password') {
+            $passwordField.attr('type', 'text');
+            $(this).toggleClass('passwordIsHidden');
+            $iconUrl = $iconUrl.replace('eye-close', 'eye-open');
+            $(this).find('use').attr('xlink:href', $iconUrl);
+            $(this).find('svg').removeClass('icon-eye-close').addClass('icon-eye-open');
+        }
+    });
+    // end show/hide password
+
+    // toggle submenu
+    $(".listitem.submenu").click(
+        function (e) {
+            if (!$(this).hasClass('submenu-is-opened')) {
+                $('.submenu.submenu-is-opened .submenu__list').slideUp(400, function () {
+                    $(this).closest('.submenu-is-opened').removeClass('submenu-is-opened');
+                });
+            }
+            if (!$(e.target).closest('.submenu__list').length) {
+                e.preventDefault();
+                console.log($(this).hasClass('submenu-is-opened'));
+                $(this).find(".submenu__list").stop(true, true).slideToggle(150);
+                $(this).toggleClass("submenu-is-opened");
+
+            } else {
+                location.href = $(e.target).find('a').attr('href');
+            }
+        }
+    );
+    // $(".is-toggled .listitem").hover(
+    //   function () {
+    //     var $lengthToTop = $(this).closest(".listitem").offset();
+    //     $(this).find(".listitem__menu").css("top", $lengthToTop.top)
+    //   });
+    // end toggle submenu
+
+    // toggle Main menu
+    $("#navbarToggler").click(function () {
+        console.log()
+        if(!$(this).closest(".main-menu").hasClass("is-toggled")){
+            localStorage.setItem('main_menu', 'close');
+            $(this).closest(".main-menu").addClass("is-toggled");
+        }else{
+            localStorage.setItem('main_menu', 'open');
+            $(this).closest(".main-menu").removeClass("is-toggled");
+        }
+
+    })
+    // end toggle Main menu
+    if ($(".table").length > 0) {
+        $(".table__td-id .checkbox-custom label").click(function () {
+            $(this).closest("tr").toggleClass("is-checked");
+        })
+    }
+
+    $('.checkbox-custom input[type="checkbox"]').change(function (e) {
+        if ($(e.target).is(':checked')) {
+            $(e.target).closest('.checkbox-custom').addClass('checked');
+        } else {
+            $(e.target).closest('.checkbox-custom').removeClass('checked');
+        }
+    });
+
+    // Custom select
+    var x, i, j, selElmnt, a, b, c;
+    /*look for any elements with the class "select-custom":*/
+    x = document.getElementsByClassName('select-custom');
+    for (i = 0; i < x.length; i++) {
+        selElmnt = x[i].getElementsByTagName('select')[0];
+        /*for each element, create a new DIV that will act as the selected item:*/
+        a = document.createElement('DIV');
+        a.setAttribute('class', 'select-selected');
+        a.dataset.value = selElmnt[0].value;
+        a.innerHTML = selElmnt.options[selElmnt.selectedIndex].innerHTML;
+        x[i].insertBefore(a, selElmnt);
+        // x[i].insertBefore(a, x[i].firstChild);
+
+        /*for each element, create a new DIV that will contain the option list:*/
+        b = document.createElement('DIV');
+        b.setAttribute('class', 'select-items select-hide');
+        for (j = 1; j < selElmnt.length; j++) {
+            /*for each option in the original select element,
+          create a new DIV that will act as an option item:*/
+            c = document.createElement('DIV');
+            c.innerHTML = selElmnt.options[j].innerHTML;
+            c.addEventListener('click', function (e) {
+                /*when an item is clicked, update the original select box,
+                and the selected item:*/
+                var y, i, k, s, h;
+                s = this.parentNode.parentNode.getElementsByTagName('select')[0];
+                h = this.parentNode.previousSibling;
+                for (i = 0; i < s.length; i++) {
+                    if (s.options[i].innerHTML == this.innerHTML) {
+                        s.selectedIndex = i;
+                        h.innerHTML = this.innerHTML;
+                        y = this.parentNode.getElementsByClassName('same-as-selected');
+                        for (k = 0; k < y.length; k++) {
+                            y[k].removeAttribute('class');
+                        }
+                        this.setAttribute('class', 'same-as-selected');
+                        h.dataset.value = s.options[i].getAttribute('value');
+                        break;
+                    }
+                }
+                h.click();
+            });
+            b.appendChild(c);
+        }
+        x[i].insertBefore(b, selElmnt);
+        a.addEventListener('click', function (e) {
+            /*when the select box is clicked, close any other select boxes,
+            and open/close the current select box:*/
+            e.stopPropagation();
+            closeAllSelect(this);
+            this.nextSibling.classList.toggle('select-hide');
+            this.classList.toggle('select-arrow-active');
+        });
+    }
+
+    function closeAllSelect(elmnt) {
+        /*a function that will close all select boxes in the document,
+      except the current select box:*/
+        var x, y, i, arrNo = [];
+        x = document.getElementsByClassName('select-items');
+        y = document.getElementsByClassName('select-selected');
+        for (i = 0; i < y.length; i++) {
+            if (elmnt == y[i]) {
+                arrNo.push(i);
+            } else {
+                y[i].classList.remove('select-arrow-active');
+            }
+        }
+        for (i = 0; i < x.length; i++) {
+            if (arrNo.indexOf(i)) {
+                x[i].classList.add('select-hide');
+            }
+        }
+
+
+        if (!$(elmnt.target).closest('.out-close').length) outClose();
+        if ($(elmnt.target).closest('.dropdown').length) return;
+
+
+        event.stopPropagation();
+    }
+
+
+    /*if the user clicks anywhere outside the select box,
+
+
+  then close all select boxes:*/
+    var documentClick = true;
+    $(document).click(closeAllSelect);
+    $(document).on('touchend', 'body', function (e) {
+        if (documentClick) {
+            $(document).unbind('click');
+            documentClick = false;
+        }
+        closeAllSelect(e);
+    });
+    // $('body').on('click', '.selectize-dropdown', function(e){
+    //   console.log(e);
+    // });
+
+    // Toggle table filters
+    if ($(".filters").length > 0) {
+        var filtersListing = $("#filtersListing");
+        var filtersBtnToggle = $("#btnToggleFilters");
+        var filtersAction = $("#filtersAction");
+        function toggleFilters() {
+            filtersBtnToggle.find(".toggler-value").text(filtersListing.find(".filter-item").length);
+            if (filtersListing.hasClass("is-collapsed")) {
+                filtersListing.removeClass("is-collapsed");
+                filtersListing.find(".overflowed").unwrap().removeClass("overflowed");
+                filtersBtnToggle.find(".toggler-text").text("Hide");
+            } else {
+                filtersBtnToggle.find(".toggler-text").text("Show all");
+                var btnWidth = filtersBtnToggle.width() + parseInt(filtersBtnToggle.css("marginLeft"));
+                var temporaryWidth = filtersListing.width() - btnWidth - filtersAction.width() + 200;
+                var filtersListingRowWidth = btnWidth + filtersAction.width();
+                filtersListing.children('.filter-item').each(function (index, value) {
+                    var tempWidth = filtersListingRowWidth + $(this).width() + parseInt($(this).css('marginLeft'), 10);
+                    if (temporaryWidth > tempWidth) {
+                        filtersListingRowWidth = tempWidth;
+                    } else {
+                        $(this).addClass('overflowed');
+                    }
+                })
+                filtersBtnToggle.removeClass("overflowed");
+                filtersListing.find(".overflowed").wrapAll("<div class='filtersListingCollapsed' />");
+                filtersListing.addClass('is-collapsed');
+            }
+        }
+        toggleFilters()
+        filtersBtnToggle.click(function () {
+            toggleFilters()
+        })
+    }
+
+    $('.filters-mobile [data-action="mobile-filters-more"]').click(function () {
+        $('.filters-mobile').toggleClass('open');
+    });
+    $('.filters-mobile [data-action="mobile-filters-hide"]').click(function () {
+        $('.filters-mobile').toggleClass('open');
+    });
+
+    // end Toggle table filters
+
+    $('[data-action="go-back"]').click(function (e) {
+        window.history.go(-1);
+        e.preventDefault();
+    });
+
+    /* ===========================================================
+                          FORM VALIDATION
+      ============================================================*/
+    $('#login-form').submit(function (e) {
+        var login = $.trim($('#regInputUsername').val()).length;
+        var pass = $('#regInputPassword').val().length;
+        if (!login) {
+            $('#regInputUsername').closest('.form-group').addClass('error');
+            e.preventDefault();
+        }
+        if (!pass) {
+            $('#regInputPassword').closest('.form-group').addClass('error');
+            e.preventDefault();
+        }
+        if (login && pass) {
+            // For example
+            $(e.target).addClass('invalid');
+            e.preventDefault();
+        }
+    });
+
+    $('#login-form input').keyup(function (e) {
+        if ($(e.target).val()) {
+            $(e.target).closest('.form-group').removeClass('error');
+        }
+    });
+    $('#delInputPassword').keyup(function (e) {
+        // For example
+        if ($(e.target).val().length) {
+            $('#delete-form .btn-full').removeAttr('disabled');
+        } else {
+            $('#delete-form .btn-full').attr('disabled', 'disabled');
+        }
+    });
+    $('#header-search').focus(function (e) {
+        $('.form__search').addClass('focus');
+        if(!$('.form__search').hasClass('type')){
+            $('.form__search_type').slideDown(150);
+        }
+    });
+    $('#header-search').blur(function (e) {
+        $('.form__search').removeClass('focus');
+    });
+    $('#header-search').keyup(function (e) {
+        var val = $.trim($(this).val());
+        if (val.length) {
+            $('.form__search').addClass('value');
+        } else {
+            $('.form__search').removeClass('value');
+        }
+    });
+    $('.form__search .search--type').click(function(e){
+        $('.form__search_results').slideUp(150);
+        $('.form__search_type').slideDown(150);
+    });
+    $('.form__search_type .type--list [data-type]').click(function(e){
+        var type = $(this).attr('data-type');
+        $('.form__search').addClass('type value').find('input').attr('placeholder', '').prop('readonly', false).focus();
+        $('.form__search .search-clear').show();
+        $('.form__search .search--type').html(type+':').show();
+        $('.form__search_type').slideUp(150);
+    });
+    $('.form__search .search-clear').click(function (e) {
+        $('#header-search').val('').attr('placeholder', 'Search for tickets, templates, articles, team members').prop('readonly', true);
+        $('.form__search').removeClass(['value', 'type']);
+        $('#header-search').focus();
+        $('.form__search .search--type').hide().html('');
+        $('.form__search_results').slideUp(150);
+    });
+
+    $('.topmenu__list .topmenu__item').mouseenter(function (e) {
+        if (!$(this).find('.topmenu__dropdown').length) return;
+        var w = $(this).find('.topmenu__dropdown').width();
+        var left = $(this).offset().left - ((w / 2) - ($(this).width() / 2)) < 0;
+        var right = ($(this).offset().left + $(this).width()) + ((w / 2) - ($(this).width() / 2)) > $(document).width();
+        if (left) {
+            $(this).find('.topmenu__dropdown').css('left', 0);
+        } else if (right) {
+            $(this).find('.topmenu__dropdown').css({
+                'left': 'auto',
+                'right': 0
+            });
+        } else {
+            $(this).find('.topmenu__dropdown').removeAttr('style');
+        }
+    });
+
+    $('[data-action="advanced-search"]').click(function(e){
+        $('.right-bar.advanced-search').fadeIn(150);
+    });
+
+    /* ===========================================================
+                        Textarea autosize
+    ============================================================*/
+    $('.textarea-scrollbar').scrollbar();
+
+    if ($('.ticket .block--message textarea').length && $('.ticket .block--message textarea').val().length) $('.ticket .block--message .placeholder').hide();
+    $('.ticket .block--message textarea').focus(function (e) {
+        $(e.target).closest('.block--message').find('.placeholder').fadeOut(150);
+    });
+    $('.ticket .block--message textarea').blur(function (e) {
+        if ($(e.target).val().length == 0) $(e.target).closest('.block--message').find('.placeholder').fadeIn(150);
+    });
+    $('.ticket .block--message .placeholder').click(function (e) {
+        $(e.currentTarget).fadeOut(150);
+        $(e.currentTarget).closest('.block--message').find('textarea').focus();
+    })
+    // END Textarea autosize
+
+    /* ===========================================================
+                    Dropdown & dropdown selects
+    ============================================================*/
+
+    $('.dropdown-select').each(function (i, el) {
+        dropdownSelectRender(el);
+    });
+
+
+
+    $('body').on('click', '.dropdown > label', function (e) {
+        if ($(e.currentTarget).closest('.dropdown').hasClass('active')) {
+            $(e.currentTarget).closest('.dropdown').removeClass('active').find('.dropdown-list').slideUp(150);
+        } else {
+            $('.dropdown').removeClass('active');
+            $('.dropdown-list').slideUp(150);
+            $(e.currentTarget).closest('.dropdown').addClass('active').find('.dropdown-list').slideDown(150);
+        }
+    });
+    $('body').on('click', '.dropdown-list > li', function (e) {
+        if ($(e.currentTarget).hasClass('noclose')) return;
+        $(e.currentTarget).closest('.dropdown').removeClass('active').find('.dropdown-list').slideUp(150);
+    });
+    $('body').on('click', '.dropdown-select .label', function (e) {
+        if ($(e.currentTarget).closest('.dropdown-select').hasClass('active')) {
+            $(e.currentTarget).closest('.dropdown-select').removeClass('active').find('.dropdown-list').slideUp(150);
+        } else {
+            $('.dropdown-select').removeClass('active');
+            $('.dropdown-list').slideUp(150);
+            $(e.currentTarget).closest('.dropdown-select').addClass('active').find('.dropdown-list').slideDown(150);
+        }
+    });
+    $('body').on('click', '.dropdown-list > li', function (e) {
+        if ($(e.currentTarget).hasClass('noclose')) return;
+        $(e.currentTarget).closest('.dropdown').removeClass('active').find('.dropdown-list').slideUp(150);
+    });
+    $('body').on('click', '.dropdown-select .dropdown-list li', function (e) {
+        var text, value;
+        value = $(e.currentTarget).attr('data-option');
+        if ($(e.currentTarget).closest('.dropdown-select').hasClass('submit-us')) {
+            text = value.length ? 'Submit as ' + $(e.currentTarget).text() : $(e.currentTarget).text();
+            text = text.toLowerCase().charAt(0).toUpperCase() + text.toLowerCase().substr(1);
+        } else {
+            text = $(e.currentTarget).text();
+        }
+        $(e.currentTarget).closest('.dropdown-list').find('li').removeClass('selected');
+        $(e.currentTarget).addClass('selected');
+        $(e.currentTarget).closest('.dropdown-select').attr('data-value', value).find('.label span').text(text);;
+        $(e.currentTarget).closest('.dropdown-select').removeClass('active');
+        $(e.currentTarget).closest('.dropdown-list').slideUp(150);
+        $(e.currentTarget).closest('.dropdown-select').find('select option[value="' + value + '"]').prop('selected', true);
+        $(e.currentTarget).closest('.dropdown-select').find('select').trigger('change');
+    });
+
+    // End Dropdown & dropdown selects
+
+
+    /* ===========================================================
+                        Ticket details
+    ============================================================*/
+    $('.ticket__replies_link').click(function (e) {
+        if ($(e.currentTarget).hasClass('visible')) {
+            $(e.currentTarget).removeClass('visible');
+            $('.ticket__replies_list').slideUp(150);
+        } else {
+            $('.ticket__replies_list').slideDown(150);
+            $(e.currentTarget).addClass('visible');
+        }
+    });
+
+    // Ticket upload file
+    var ticketFiles = [];
+    $('.block--attach input[type="file"]').change(function (e) {
+        for (i = 0; i < e.target.files.length; i++) {
+            ticketFiles.push(e.target.files[i]);
+            var extension = '.' + e.target.files[i].name.split('.')[e.target.files[i].name.split('.').length - 1];
+            var name = '';
+            for (n = 0; n < e.target.files[i].name.split('.').length; n++) {
+                if (n < (e.target.files[i].name.split('.').length - 1)) {
+                    name += e.target.files[i].name.split('.')[n];
+                }
+            }
+            if (name.length > 16) name = name.slice(0, 10) + '...' + name.slice((name.length - 8), name.length);
+            var label = '<div><span>' + name + extension + '</span><i><svg class="icon icon-close"><use xlink:href="./img/sprite.svg#icon-close"></use></svg></i></div>';
+            $('.block--attach-list').append(label);
+            $('.block--attach-list div').each(function (i, el) {
+                $(el).attr('data-i', i);
+            });
+        }
+    });
+    $('body').on('click', '.block--attach-list div i', function (e) {
+        var i = Number($(e.target).closest('div').attr('data-i'));
+        ticketFiles.splice(i, 1);
+        $(e.currentTarget).closest('div').slideUp(150, function () {
+            $(e.currentTarget).closest('div').remove();
+            $('.block--attach-list div').each(function (i, el) {
+                $(el).attr('data-i', i);
+            })
+        });
+        console.log(ticketFiles);
+    });
+
+    $('.accordion-title').click(function (e) {
+        if ($(e.currentTarget).closest('.accordion').hasClass('visible')) {
+            $(e.currentTarget).closest('.accordion').find('.accordion-body').slideUp(150);
+            $(e.currentTarget).closest('.accordion').removeClass('visible');
+        } else {
+            $(e.currentTarget).closest('.accordion').find('.accordion-body').slideDown(150);
+            $(e.currentTarget).closest('.accordion').addClass('visible');
+        }
+    });
+
+    $('.filter-item .close').click(function(e){
+        e.preventDefault();
+        e.stopPropagation();
+        $(this).closest('.filter-item').remove();
+        $('#btnToggleFilters .toggler-value').text($('.filters .filters__listing .filter-item').length);
+    });
+    $('.filter-item.group input[type="checkbox"]').change(function(e){
+        e.preventDefault();
+        e.stopPropagation();
+        $('.filter-item.group input[type="checkbox"]:checked').prop('checked', false);
+        $(this).prop('checked', true);
+    });
+
+    /* ===========================================================
+                          Templates
+    ============================================================*/
+
+    // Template Create/Edit
+    var openCreateTemplate = function (e) {
+        $('.right-bar.template-create').fadeIn(150, function () {
+            $(this).find('.right-bar__body').css('transform', 'translateX(0%)');
+        });
+    };
+    var closeRightBar = function (e) {
+        var link = $('.right-bar__body h3 a')[0];
+        if (link && link.href !== '' && link.href !== 'javascript:') {
+            window.location.href = link.href;
+        }
+
+        $('.right-bar').fadeOut(150);
+        $('body').removeClass('noscroll');
+    };
+    $('body').on('click', '[data-action="create-template"], [data-action="edit-template"]', function (e) {
+        openCreateTemplate(e);
+        e.preventDefault();
+    });
+    $('.right-bar').click(function (e) {
+        if ($(e.target).closest('.right-bar__body').length) return;
+        closeRightBar(e);
+    });
+    $('.right-bar__body h3 a').click(function (e) {
+        closeRightBar(e);
+
+        if (e.currentTarget.href === '' || e.currentTarget.href === 'javascript:') {
+            e.preventDefault();
+        }
+    });
+    $('[data-action="delete-template"]').click(function (e) {
+        openCreateTemplate(e);
+        e.preventDefault();
+    });
+
+
+    // Template Delete
+    var lastDeletedTemplate = {};
+    $('body').on('click', '[data-action="delete"]', function (e) {
+        var name = $(e.target).closest('li').find('h3').text();
+        var type = $(e.target).closest('ul').attr('class') == 'response__list' ? 'response' : 'ticket';
+        $(this).closest('li').addClass('pre-delete');
+        $('.modal.templates .modal__description').html(name);
+        $('.modal.templates h3 span').html(type);
+        openModal(e, $('.modal.templates'));
+        e.preventDefault();
+    });
+    $('.modal').click(function (e) {
+        if ($(e.target).hasClass('modal')) closeModal(e);
+        //if($(e.target).attr('data-action') == 'modal-close' || $(e.target).closest('[data-action="modal-close"]').length || $(e.target).closest('.modal__body').length == 0)closeModal(e);
+    });
+    $('[data-action="template-delete-confirm"]').click(function (e) {
+        var type = $('.pre-delete').closest('ul').attr('class') == 'response__list' ? 'response' : 'ticket';
+        var name = $('.pre-delete h3').text();
+        $('.pre-delete').slideUp(150, function (e) {
+            $(this).addClass('deleted');
+            $(this).closest('ul').find('li').each(function (i, el) {
+                if ($(this).hasClass('deleted')) {
+                    lastDeletedTemplate = {
+                        type: type,
+                        position: i,
+                        el: el
+                    }
+                }
+            });
+            $(this).remove();
+            console.log(lastDeletedTemplate);
+        });
+        closeModal();
+        $('[data-type="template-delete"] .notification--title').text('You deleted the ' + type);
+        $('[data-type="template-delete"] .notification--text').text(name);
+        $('[data-type="template-delete"]').fadeIn(150);
+    });
+    $('[data-action="template-delete-cancel"]').click(function (e) {
+        var type = lastDeletedTemplate.type == 'response' ? '.response__list' : '.ticket__list';
+        if (lastDeletedTemplate.position == 0) {
+            $(type).prepend(lastDeletedTemplate.el);
+        } else {
+            $(type + ' li:nth-child(' + lastDeletedTemplate.position + ')').after(lastDeletedTemplate.el);
+        }
+        $('.deleted').slideDown(150, function () {
+            $(this).removeClass('deleted');
+        });
+        $(this).closest('.notification-flash').fadeOut(150);
+    });
+
+
+
+    /* ===========================================================
+                             Header
+   ============================================================*/
+    // Header events
+    $('[data-action="show-notification"]').click(function (e) {
+        if ($(this).closest('.profile__item').hasClass('active')) {
+            $(this).closest('.profile__item').removeClass('active').find('.notification-list').slideUp(150);
+        } else {
+            outClose();
+            $(this).closest('.profile__item').addClass('active').find('.notification-list').slideDown(150);
+        }
+    });
+    $('[data-action="show-profile"]').click(function (e) {
+        if ($('.profile__user').hasClass('active')) {
+            $('.profile__user').removeClass('active').find('.profile__menu').slideUp(150);
+        } else {
+            outClose();
+            $('.profile__user').addClass('active').find('.profile__menu').slideDown(150);
+        }
+    });
+
+
+
+    /* ===========================================================
+                             Modals
+     ============================================================*/
+    var openModal = function (e, el) {
+        //$('body').addClass('noscroll');
+        el.fadeIn(150);
+    };
+    $('[data-modal]').click(function() {
+        $this = $(this);
+        if ($this.attr('data-callback') !== undefined) {
+            window[$this.attr('data-callback')]($this);
+        }
+        openModal(undefined, $('.modal' + $this.attr('data-modal')));
+    });
+
+    var closeModal = function (e) {
+        if ($('.right-bar').is(':hidden') || !$('.right-bar').length) {
+            $('body').removeClass('noscroll');
+        }
+        $('.modal').fadeOut(150);
+        $('.pre-delete').removeClass('pre-delete');
+    };
+
+    $('.notification-flash .close').click(function (e) {
+        $(this).closest('.notification-flash').fadeOut(150);
+    });
+    $('.notification-bar .close').click(function (e) {
+        $(this).closest('.notification-bar').fadeOut(150);
+    });
+
+
+
+
+
+    /* ===========================================================
+                           Tickets list
+   ============================================================*/
+    // Tickets Filters
+    $('.scrollbar-inner').scrollbar();
+    $('[data-action="filter--search"]').keyup(function (e) {
+        if ($(e.target).val().length) {
+            $(this).closest('.form-group').find('.search-clear').css('opacity', 1);
+        } else {
+            $(this).closest('.form-group').find('.search-clear').css('opacity', 0);
+        }
+        $('.search--list .checkbox-custom').filter(function () {
+            $(this).toggle($(this).find('label').text().toLowerCase().indexOf($(e.target).val()) > -1);
+        });
+    });
+    $('.right-bar.filter-list .filter--search .search-clear').click(function (e) {
+        $('.search--list .checkbox-custom').filter(function () {
+            $(this).toggle($(this).find('label').text().toLowerCase().indexOf('') > -1);
+        });
+        $(this).closest('.form-group').find('[data-action="filter--search"]').val('');
+        $(this).css('opacity', 0);
+    });
+    $('.filter-list .section--title a').click(function (e) {
+        if ($(this).hasClass('all-selected')) {
+            $(this).removeClass('all-selected').text('Select all').closest('.filter-list__section').find('input[type="checkbox"]').prop('checked', false).change();
+        } else {
+            $(this).addClass('all-selected').text('Deselect all').closest('.filter-list__section').find('input[type="checkbox"]').prop('checked', true).change();
+        }
+        e.preventDefault();
+    });
+    $('.filter-list__section input[type="checkbox"]').change(function (e) {
+        var all = $(this).closest('.filter-list__section').find('input[type="checkbox"]').length;
+        var checked = $(this).closest('.filter-list__section').find('input[type="checkbox"]:checked').length;
+        if (all == checked) {
+            $(this).closest('.filter-list__section').find('.section--title a').addClass('all-selected').text('Deselect all')
+        } else {
+            if ($(this).closest('.filter-list__section').find('.section--title a').hasClass('all-selected')) {
+                $(this).closest('.filter-list__section').find('.section--title a').removeClass('all-selected').text('Select all')
+            }
+        }
+    });
+    $('table thead [data-action="select-all"]').change(function (e) {
+        var checked = $(this).is(':checked');
+        $(this).closest('table').find('tbody .table__first_td input[type="checkbox"]').prop('checked', checked);
+        if (checked) {
+            $('.topmenu, .botmenu').addClass('active');
+        } else {
+            $('.topmenu, .botmenu').removeClass('active');
+        }
+    });
+    $('.right-bar__body.filter-list__body input[type="checkbox"]').change(function (e) {
+        if ($('.right-bar__body.filter-list__body input[type="checkbox"]:checked').length) {
+            $('.right-bar__body.filter-list__body [data-action="filters-save-group"]').prop('disabled', false);
+        } else {
+            $('.right-bar__body.filter-list__body [data-action="filters-save-group"]').prop('disabled', true);
+        }
+    });
+
+    // $('.right-bar__body li').filter(function(){
+    //   $(this).toggle($(this).text().toLowerCase().indexOf('at') > -1)
+    // });
+
+
+
+    // Tickets
+    if ($('.assign--list select').length) {
+        $('.assign--list select').selectize();
+    }
+    if ($('.bulk-actions select').length) {
+        $('.bulk-actions select').selectize();
+    }
+    if ($('.search-options select').length) {
+        $('.search-options select').selectize();
+    }
+
+    $('[data-action="add-filters"], [data-action="ticket-mobile-filters"]').click(function (e) {
+        $('body').toggleClass('noscroll');
+        $('.filter-list').fadeIn(150);
+    });
+
+    $('.dropdown.assignment .assign__body > li > a').click(function (e) {
+        var type = $(e.currentTarget).closest('li').attr('data-type')
+        console.log(type);
+        if (type == 'to-my') {
+            $(e.currentTarget).closest('.assign__wrapper').removeClass('unassigned').removeClass('assign').addClass('to-my');
+            $(e.currentTarget).closest('.assign__wrapper').find('.assign__head .assign__head_name b').text('To my');
+            $(e.currentTarget).closest('.assign__wrapper').find('.assign__head .assign__head_name span').text('Assigned to me');
+            $(e.currentTarget).closest('.dropdown').find('label span').text('To my');
+            outClose(10);
+        } else if (type == 'unassigned') {
+            $(e.currentTarget).closest('.assign__wrapper').removeClass('to-my').removeClass('assign').addClass('unassigned');
+            $(e.currentTarget).closest('.assign__wrapper').find('.assign__head .assign__head_name b').text('Unassigned');
+            $(e.currentTarget).closest('.assign__wrapper').find('.assign__head .assign__head_name span').text('This ticket is not assigned to anyone');
+            $(e.currentTarget).closest('.dropdown').find('label span').text('Unassigned');
+            outClose(10);
+        } else if (type == 'assign') {
+
+            var $select = $(e.currentTarget).closest('.dropdown').find('select').selectize();
+            var selectize = $select[0].selectize; // This stores the selectize object to a variable (with name 'selectize')
+            selectize.clear();
+            $(e.currentTarget).closest('.dropdown').find('.assign--buttons').hide();
+            $(e.currentTarget).closest('.dropdown').find('.assign--list').show();
+
+        }
+        e.preventDefault();
+    });
+    $('.dropdown.assignment .assign--list [data-action="close"]').click(function (e) {
+        $(e.currentTarget).closest('.dropdown').find('.assign--buttons').show();
+        $(e.currentTarget).closest('.dropdown').find('.assign--list').hide();
+    });
+    $('.dropdown.assignment .assign--list [data-action="save"]').click(function (e) {
+        var val = $(e.currentTarget).closest('.assign--list').find('select').val();
+        if ($.trim(val).length) {
+            $(e.currentTarget).closest('.dropdown').find('.assign__wrapper').removeClass('unassigned').removeClass('to-my').addClass('assign');
+            $(e.currentTarget).closest('.dropdown').find('.assign__head .assign__head_name b').text(val);
+            $(e.currentTarget).closest('.dropdown').find('.assign__head .assign__head_name span').text('Assigned to ' + val);
+            $(e.currentTarget).closest('.dropdown').find('label span').text(val);
+            outClose(10);
+        }
+    });
+    $('#default-table .table__first_td input[type="checkbox"]').change(function (e) {
+        if ($(this).is(':checked')) {
+            $(this).closest('tr').addClass('selected');
+        } else {
+            $(this).closest('tr').removeClass('selected');
+        }
+        var checked = $('#default-table .table__first_td input[type="checkbox"]:checked').length;
+        $('.topmenu > p').text(checked + ' tasks selected')
+        if (checked > 0) {
+            $('.topmenu, .botmenu').addClass('active');
+        } else {
+            $('.topmenu, .botmenu').removeClass('active');
+        }
+    });
+    $('.tickets__mobile_head [data-action="ticket-mobile-actions"]').click(function (e) {
+        $('.main__content.tickets').toggleClass('actions');
+    });
+    $('[data-action="tickets-select-dismiss"]').click(function (e) {
+        $('.topmenu, .botmenu').removeClass('active');
+        $('#default-table .table__first_th input[type="checkbox"]:checked, #default-table .table__first_td input[type="checkbox"]:checked').prop('checked', false);
+    })
+
+
+    /* ===========================================================
+                            Clipboard
+      ============================================================*/
+    function coptToClipboard(text) {
+        var textArea = document.createElement("textarea");
+        textArea.style.position = 'absolute';
+        textArea.style.top = '-10000px';
+        textArea.style.left = '-10000px';
+        textArea.value = text;
+        document.body.appendChild(textArea);
+        textArea.focus();
+        textArea.select();
+        try {
+            var successful = document.execCommand("copy");
+            var msg = successful ? "successful" : "unsuccessful";
+            console.log("Fallback: Copying text command was " + msg);
+        } catch (err) {
+            console.error("Fallback: Oops, unable to copy", err);
+        }
+
+        document.body.removeChild(textArea);
+    }
+    function copyTextToClipboard(text) {
+        if (!navigator.clipboard) {
+            fallbackCopyTextToClipboard(text);
+            return;
+        }
+        navigator.clipboard.writeText(text).then(
+            function () {
+                console.log("Async: Copying to clipboard was successful!");
+            },
+            function (err) {
+                console.error("Async: Could not copy text: ", err);
+            }
+        );
+    }
+
+
+    /* ===========================================================
+                            Categories
+      ============================================================*/
+    $(document).on('click', '[data-action="generate-link"]', function (e) {
+        coptToClipboard($(this).data('link'));
+        $('[data-type="link-generate-message"]').fadeIn(150, function () {
+            var notification = $(this);
+            setTimeout(function () {
+                notification.fadeOut(150);
+            }, 3000);
+        });
+        e.preventDefault();
+    });
+    $('[data-action="category-create"]').click(function (e) {
+        $('.right-bar.category-create').fadeIn(150);
+        $('body').addClass('noscroll');
+        e.preventDefault();
+    });
+
+
+    /* ===========================================================
+                            Team
+    ============================================================*/
+    $('[data-action="team-create"]').click(function (e) {
+        $('.right-bar.team-create').fadeIn(150);
+        $('body').addClass('noscroll');
+        e.preventDefault();
+    });
+    $('.right-bar.team-create [data-action="next"]').click(function (e) {
+        var step = Number($('.right-bar.team-create .right-bar__body').attr('data-step')) + 1;
+        $('.right-bar.team-create .right-bar__body').attr('data-step', step);
+    });
+    $('.right-bar.team-create [data-action="back"]').click(function (e) {
+        var step = Number($('.right-bar.team-create .right-bar__body').attr('data-step')) - 1;
+        $('.right-bar.team-create .right-bar__body').attr('data-step', step);
+    });
+    $('.right-bar.team-create [data-action="save"]').click(function (e) {
+        // FOR EXEMPLES
+        var rand = 0 - 0.5 + Math.random() * (7 - 0 + 1)
+        rand = Math.round(rand);
+        var newTeam = '<tr class="team-new">' + $($('.table tbody tr')[rand]).html() + '</tr>';
+        $('.team .table tbody').prepend(newTeam);
+        $('.right-bar.team-create').fadeOut(150).find('.right-bar__body').attr('data-step', 1);
+        $('.notification-flash[data-type="team-created-confirm"]').fadeIn(150, function () {
+            var notification = $(this);
+            setTimeout(function () {
+                notification.fadeOut(150);
+            }, 3000);
+        });
+    });
+    $('.modal.team-delete [data-action="cancel"]').click(function () {
+        $('.modal.team-delete').fadeOut(150);
+    });
+    $('.modal.team-delete [data-action="close"]').click(function (e) {
+        $('.team-create').fadeOut(150, closeModal).find('.right-bar__body').attr('data-step', 1);
+
+    });
+
+
+
+    /* ===========================================================
+                            Create ticket
+    ============================================================*/
+    $('.datepicker').datepicker({
+        language: 'en',
+        position: 'right top',
+        autoClose: true,
+        onSelect: function (formattedDate, date, inst) {
+            if (formattedDate.length) {
+                inst.$el
+                    .parent()
+                    .parent()
+                    .find('.calendar--value').fadeIn(150).find('span').text(formattedDate);
+            }
+        },
+        onHide: function (inst, animationCompleted) {
+            $('.param.calendar button').removeClass('active');
+        }
+    });
+    $('.param.calendar button').click(function (e) {
+        $(this).addClass('active');
+        $(this).parent()
+            .find('.datepicker')
+            .data("datepicker")
+            .show();
+    });
+    $('.param.calendar .close').click(function (e) {
+        $(this).parent().parent()
+            .find('.calendar--button')
+            .find('.datepicker')
+            .data("datepicker")
+            .clear();
+        $('.param.calendar .calendar--value').fadeOut(150, function () {
+            $(this).find('span').text('');
+        })
+    });
+    $('.right-bar.ticket-create .step-1 .cayrgory-list li').click(function (e) {
+        $('.right-bar.ticket-create .right-bar__body').attr('data-step', 2);
+    });
+    $('.right-bar.ticket-create [data-action="next"]').click(function (e) {
+        var step = Number($('.right-bar.ticket-create .right-bar__body').attr('data-step')) + 1;
+        $('.right-bar.ticket-create .right-bar__body').attr('data-step', step);
+    });
+    $('.right-bar.ticket-create [data-action="back"]').click(function (e) {
+        var step = Number($('.right-bar.ticket-create .right-bar__body').attr('data-step')) - 1;
+        $('.right-bar.ticket-create .right-bar__body').attr('data-step', step);
+    });
+    $('.right-bar.ticket-create [data-action="save"]').click(function (e) {
+        // FOR EXEMPLES
+        var rand = 0 - 0.5 + Math.random() * (7 - 0 + 1)
+        rand = Math.round(rand);
+        var newTeam = '<tr class="new ticket-new">' + $($('.table tbody tr')[rand]).html() + '</tr>';
+        $('.table.ticket-list tbody').prepend(newTeam);
+        $('.right-bar.ticket-create').fadeOut(150).find('.right-bar__body').attr('data-step', 1);
+        $('.notification-flash[data-type="ticket-created-confirm"]').fadeIn(150, function () {
+            var notification = $(this);
+            setTimeout(function () {
+                notification.fadeOut(150);
+            }, 3000);
+        });
+        $('body').removeClass('noscroll');
+    });
+
+
+
+
+
+    /* ===========================================================
+                              Profile
+      ============================================================*/
+
+    $('.right-bar .step-bar li').click(function (e) {
+        var step = Number($(this).attr('data-link'));
+        var current = Number($(this).closest('.right-bar__body').attr('data-step'));
+        if (step != current) {
+            $(this).closest('.right-bar__body').attr('data-step', step);
+        }
+    });
+    $('.main__content.profile [data-action="profile-edit"]').click(function (e) {
+        $('.right-bar.profile-edit').fadeIn(150);
+        $('body').addClass('noscroll');
+    });
+    $('.main__content.profile [data-action="profile-delete"]').click(function (e) {
+        $('.modal.profile-delete').fadeIn(150);
+        e.preventDefault();
+    });
+    $('.modal [data-action="cancel"]').click(function (e) {
+        e.preventDefault();
+        closeModal();
+    });
+    $('[data-action="profile-log-out"]').click(function (e) {
+        $('.modal.log-out').fadeIn(150);
+        e.preventDefault();
+    });
+    $('.right-bar.profile-edit [data-action="save"]').click(function (e) {
+        $(this).closest('.right-bar').fadeOut(150);
+        $('body').removeClass('noscroll');
+        $('.notification-bar[data-type="profile-saved"]').fadeIn(150);
+    });
+    $('#profile-photo-upload').change(function (e) {
+        var reader = new FileReader();
+        var img = $(this).closest('.profile__photo').find('.profile__photo_wrapper img');
+        if (this.files && this.files[0]) {
+            reader.onload = function (e) {
+                img.attr('src', e.target.result);
+                //el.html(img);
+            }
+
+            reader.readAsDataURL(this.files[0]);
+            $(this).closest('.edit-modal__photo').find('.edit-modal__photo_delete').show();
+        }
+    });
+
+    /* ===========================================================
+                            Emails
+    ============================================================*/
+    /*$('.email__list_aside .list--item').click(function (e) {
+        $('.email__list_aside .list--item').removeClass('current');
+        $(this).addClass('current');
+        if ($(this).hasClass('new')) $(this).removeClass('new');
+    });
+    $('.emails__head_tabs li').click(function (e) {
+        var target = $(this).attr('data-link');
+        $('.emails__head_tabs li').removeClass('current');
+        $(this).addClass('current');
+        $('.email__tabs').attr('class', 'email__tabs')
+        $('.email__tabs').attr('data-current', target);
+    });
+
+    $('.main__content.emails [data-action="new-email"]').click(function (e) {
+        $('.right-bar.email-create').fadeIn(150);
+        $('body').addClass('noscroll');
+        e.preventDefault();
+    });*/
+    if ($('#email-create-destination').length) {
+        $('#email-create-destination').selectize();
+    };
+    if ($('#email-batch-process').length) {
+        $('#email-batch-process').selectize();
+    };
+
+
+    /* ===========================================================
+                            Tools
+    ============================================================*/
+    $('[data-action="create-service-message"]').click(function (e) {
+        console.log(e);
+        $('body').addClass('noscroll');
+        $('.right-bar.service-message-create').fadeIn(150);
+    });
+    $('.right-bar.service-message-create [data-action="back"]').click(function (e) {
+        $('.right-bar.service-message-create .right-bar__body').attr('data-step', 1);
+    });
+    $('.right-bar.service-message-create [data-action="next"]').click(function (e) {
+        $('.right-bar.service-message-create .right-bar__body').attr('data-step', 2);
+    });
+    $('.right-bar.service-message-create [data-action="save"]').click(function (e) {
+        // To do something
+        $('.right-bar.service-message-create').fadeOut(150);
+        $('body').removeClass('noscroll');
+    });
+
+    $('[data-action="edit-tools-email-template"]').click(function (e) {
+        $('.right-bar.tools-email-template-edit').fadeIn(150);
+        $('body').addClass('noscroll');
+        e.preventDefault();
+    });
+    $('.right-bar.tools-email-template-edit [data-action="save-changes"]').click(function (e) {
+        // To do something
+        $('.right-bar.tools-email-template-edit').fadeOut(150);
+        $('body').removeClass('noscroll');
+    });
+
+    $('[data-action="create-custom-field"]').click(function (e) {
+        $('.right-bar.create-custom-field').fadeIn(150);
+        $('body').addClass('noscroll');
+    });
+    $('.right-bar.create-custom-field [data-action="save"]').click(function (e) {
+        // To do something
+        $('.right-bar.create-custom-field').fadeOut(150);
+        $('body').removeClass('noscroll');
+    });
+
+    $('[data-action="create-custom-status"]').click(function (e) {
+        $('.right-bar.create-status').fadeIn(150);
+        $('body').addClass('noscroll');
+    });
+    $('.right-bar.create-status [data-action="save"]').click(function (e) {
+        // To do something
+        $('.right-bar.create-status').fadeOut(150);
+        $('body').removeClass('noscroll');
+    });
+    $('.right-bar.create-status [data-action="status-color"]').change(function (e) {
+        var isOk = /^#[0-9A-F]{6}$/i.test($(this).val());
+        if (isOk) {
+            $(this).css('color', $(this).val());
+            $(this).closest('.form-group').find('span').css('color', $(this).val());
+        } else {
+            $(this).css('color', '#26282a').val('');
+            $(this).closest('.form-group').find('span').css('color', '#26282a');
+        }
+    });
+
+
+
+
+
+
+
+    /* ===========================================================
+                              Tooltyps
+    ============================================================*/
+    $('body').on('mouseenter', '.tooltype', function (e) {
+        //$(this).find('.tooltype__content').fadeIn(150);
+    });
+    $('body').on('mouseleave', '.tooltype', function (e) {
+        //$(this).find('.tooltype__content').fadeOut(150);
+    });
+
+
+    /* ===========================================================
+                              Settings
+    ============================================================*/
+    $('.input-tags').selectize({
+        persist: false,
+        createOnBlur: true,
+        create: true
+    });
+    if ($('#timezone-select').length) {
+        $('#timezone-select').selectize();
+
+    };
+
+
+    /* ===========================================================
+                           Knowledge base
+     ============================================================*/
+    $('.knowledge__head_tabs li').click(function (e) {
+        var target = $(this).attr('data-link');
+        $('.knowledge__head_tabs li').removeClass('current');
+        $(this).addClass('current');
+        $('.knowledge__tabs').attr('data-current', target);
+    });
+    $('.main__content.knowledge.category .category__list_head .toogle, .main__content.knowledge.category .category__list_head .show').click(function (e) {
+        if ($(this).closest('.category__list').hasClass('visible')) {
+            $(this).closest('.category__list').removeClass('visible').find('.category__list_table').slideUp(150);
+        } else {
+            $(this).closest('.category__list').addClass('visible').find('.category__list_table').slideDown(150);
+        }
+        e.preventDefault();
+    });
+
+    $('#knowledge-article-edit-keywords').selectize({
+        plugins: ['remove_button'],
+        delimiter: ',',
+        persist: false,
+        create: function (input) {
+            return {
+                value: input,
+                text: input
+            }
+        }
+    });
+    $('.knowledge [data-action="knowledge-category-create"]').click(function (e) {
+        $('.right-bar.knowledge-category-create').fadeIn(150);
+        $('body').addClass('noscroll');
+        e.preventDefault();
+    });
+    $('.knowledge [data-action="knowledge-sub-category-create"]').click(function (e) {
+        $('.right-bar.knowledge-sub-category-create').fadeIn(150);
+        $('body').addClass('noscroll');
+        e.preventDefault();
+    });
+    $('.knowledge [data-action="knowledge-category-edit"]').click(function (e) {
+        $('.right-bar.knowledge-category-edit').fadeIn(150);
+        $('body').addClass('noscroll');
+        e.preventDefault();
+    });
+    $('.knowledge [data-action="knowledge-category-edit"]').click(function (e) {
+        $('.right-bar.knowledge-category-edit').fadeIn(150);
+        $('body').addClass('noscroll');
+        e.preventDefault();
+    });
+    $('.knowledge [data-action="knowledge-sub-category-edit"]').click(function (e) {
+        $('.right-bar.knowledge-sub-category-edit').fadeIn(150);
+        $('body').addClass('noscroll');
+        e.preventDefault();
+    });
+    $('.knowledge').on('click', '[data-action="generate-link"]', function (e) {
+        var generateLink = 'https://some-generate-link.html'
+        coptToClipboard(generateLink);
+        $('[data-type="link-generate-message"]').fadeIn(150, function () {
+            var notification = $(this);
+            setTimeout(function () {
+                notification.fadeOut(150);
+            }, 3000);
+        });
+        e.preventDefault();
+    });
+
+
+
+    $('#search-datepicker').datepicker({
+        language: 'en',
+        position: 'left top',
+        autoClose: true,
+        range: true,
+        multipleDatesSeparator: ' - ',
+        toggleSelected: false,
+        onSelect: function (formattedDate, date, inst) {
+            if (formattedDate.length) {
+                //$('.ticket-create .param.calendar .calendar--value').fadeIn(150).find('span').text(formattedDate);
+            }
+        },
+        onHide: function (inst, animationCompleted) {
+            //$('.ticket-create .param.calendar button').removeClass('active');
+        }
+    });
+
+
+
+
+    /* ===========================================================
+                          MOBILE LOGIC
+    ============================================================*/
+    $('.header__mobile [data-action="toggle-menu"]').click(function (e) {
+        $('body').removeClass('show-search');
+        $('body').toggleClass('show-menu');
+    });
+    $('.header__mobile [data-action="toggle-search"]').click(function (e) {
+        $('body').toggleClass('show-search');
+    });
+
+    // Never allow typing in dropdowns
+    $('.selectize-input input').prop('readonly', true);
+});
+
+// Show mail description
+$('.email__list_aside .list--item').click(function (e) {
+    var title = $(this).find('.head h5').text();
+    $('.email__list_descr .head h3').text(title);
+    $('.email__list_article').fadeIn(150).animate({ right: 0 }, 300);
+});
+$(".btn-hide-article").click(function () {
+    $(this).closest('.email__list_article').animate({ right: "-100vw" }, 300);
+});
+
+
+// Search autocomplete
+$('#header-search').keyup(function (e) {
+    var val = $.trim($(this).val());
+    if (val.length) {
+        $('.form__search_results').slideDown(150);
+    } else {
+        $('.form__search_results').slideUp(150);
+    }
+});
+
+// $('.right-bar__body li').filter(function(){
+//   $(this).toggle($(this).text().toLowerCase().indexOf('at') > -1)
+// });
+
+
+/*
+window.onload = function(){
+    $('#loader').fadeOut(150);
+};*/
diff --git a/hesk/js/app.min.js b/hesk/js/app.min.js
new file mode 100644
index 0000000..a3b327e
--- /dev/null
+++ b/hesk/js/app.min.js
@@ -0,0 +1,50 @@
+$(document).ready(function(){var toggleMenu=localStorage.getItem('main_menu')?localStorage.getItem('main_menu'):'open';if($(document).width()<1200){$(".main-menu").addClass("is-toggled")}else{if(toggleMenu=='close'){console.log(toggleMenu=='close');$(".main-menu").addClass("is-toggled")}else if(toggleMenu=='open'){$(".main-menu").removeClass("is-toggled")}}
+$(window).resize(function(e){if($(document).width()<1200){$(".main-menu").addClass("is-toggled")}else{$(".main-menu").removeClass("is-toggled")}});svg4everybody();var cleanUp,debounce,i,len,ripple,rippleContainer,ripples,showRipple,outClose;debounce=function(func,delay){var inDebounce;inDebounce=undefined;return function(){var args,context;context=this;args=arguments;clearTimeout(inDebounce);return inDebounce=setTimeout(function(){return func.apply(context,args)},delay)}};showRipple=function(e){var pos,ripple,rippler,size,style,x,y;ripple=this;rippler=document.createElement('span');size=ripple.offsetWidth;pos=ripple.getBoundingClientRect();x=e.offsetX-(size/2);y=e.offsetY-(size/2);style='top:'+y+'px; left: '+x+'px; height: '+size+'px; width: '+size+'px;';ripple.rippleContainer.appendChild(rippler);return rippler.setAttribute('style',style)};cleanUp=function(){while(this.rippleContainer.firstChild){this.rippleContainer.removeChild(this.rippleContainer.firstChild)}};outClose=function(time){time=time?time:150;$('.profile__item--notification').removeClass('active').find('.notification-list').slideUp(time);$('.profile__user').removeClass('active').find('.profile__menu').slideUp(time);$('.dropdown, .dropdown-select').removeClass('active');$('.dropdown-list').slideUp(time,function(){$(this).find('.assign--buttons').show();$(this).find('.assign--list').hide()});$('.form__search_type').slideUp(150);$('.form__search_results').slideUp(150)}
+dropdownSelectRender=function(el){var select=$(el).find('select');var options=[];var value;select.find('option').each(function(i,el){options.push({val:$(el).val(),text:$(el).text(),selected:$(el).is(':selected')});if($(el).is(':selected')){value=$(el).text()}});var heskPath=$('input[type="hidden"][name="HESK_PATH"]').val();var template='<div class="label"><span>'+value+'</span><svg class="icon icon-chevron-down"><use xlink:href="'+heskPath+'img/sprite.svg#icon-chevron-down"></use></svg></div><ul class="dropdown-list">';for(var i in options){if(options[i].selected)$(el).attr('data-value',options[i].val);template+='<li data-option="'+options[i].val+'"'+(options[i].selected?' class="selected"':'')+'>'+options[i].text+'</li>'}
+template+='</ul></div>';$(el).append(template)}
+ripples=document.querySelectorAll('[ripple]');for(i=0,len=ripples.length;i<len;i++){ripple=ripples[i];rippleContainer=document.createElement('div');rippleContainer.className='ripple--container';ripple.addEventListener('mousedown',showRipple);ripple.addEventListener('mouseup',debounce(cleanUp,10000));ripple.rippleContainer=rippleContainer;ripple.appendChild(rippleContainer)}
+$('.input-group-append--icon').on('click',function(e){var $passwordField=$(this).closest('.form-group').find('input');var $iconUrl=$(this).find('use').attr('xlink:href');if($passwordField.attr('type')=='text'){$passwordField.attr('type','password');$(this).find('svg').removeClass('icon-eye-open').addClass('icon-eye-close');$iconUrl=$iconUrl.replace('eye-open','eye-close');$(this).find('use').attr('xlink:href',$iconUrl)}else if($passwordField.attr('type')=='password'){$passwordField.attr('type','text');$(this).toggleClass('passwordIsHidden');$iconUrl=$iconUrl.replace('eye-close','eye-open');$(this).find('use').attr('xlink:href',$iconUrl);$(this).find('svg').removeClass('icon-eye-close').addClass('icon-eye-open')}});$(".listitem.submenu").click(function(e){if(!$(this).hasClass('submenu-is-opened')){$('.submenu.submenu-is-opened .submenu__list').slideUp(400,function(){$(this).closest('.submenu-is-opened').removeClass('submenu-is-opened')})}
+if(!$(e.target).closest('.submenu__list').length){e.preventDefault();console.log($(this).hasClass('submenu-is-opened'));$(this).find(".submenu__list").stop(!0,!0).slideToggle(150);$(this).toggleClass("submenu-is-opened")}else{location.href=$(e.target).find('a').attr('href')}});$("#navbarToggler").click(function(){console.log()
+if(!$(this).closest(".main-menu").hasClass("is-toggled")){localStorage.setItem('main_menu','close');$(this).closest(".main-menu").addClass("is-toggled")}else{localStorage.setItem('main_menu','open');$(this).closest(".main-menu").removeClass("is-toggled")}})
+if($(".table").length>0){$(".table__td-id .checkbox-custom label").click(function(){$(this).closest("tr").toggleClass("is-checked")})}
+$('.checkbox-custom input[type="checkbox"]').change(function(e){if($(e.target).is(':checked')){$(e.target).closest('.checkbox-custom').addClass('checked')}else{$(e.target).closest('.checkbox-custom').removeClass('checked')}});var x,i,j,selElmnt,a,b,c;x=document.getElementsByClassName('select-custom');for(i=0;i<x.length;i++){selElmnt=x[i].getElementsByTagName('select')[0];a=document.createElement('DIV');a.setAttribute('class','select-selected');a.dataset.value=selElmnt[0].value;a.innerHTML=selElmnt.options[selElmnt.selectedIndex].innerHTML;x[i].insertBefore(a,selElmnt);b=document.createElement('DIV');b.setAttribute('class','select-items select-hide');for(j=1;j<selElmnt.length;j++){c=document.createElement('DIV');c.innerHTML=selElmnt.options[j].innerHTML;c.addEventListener('click',function(e){var y,i,k,s,h;s=this.parentNode.parentNode.getElementsByTagName('select')[0];h=this.parentNode.previousSibling;for(i=0;i<s.length;i++){if(s.options[i].innerHTML==this.innerHTML){s.selectedIndex=i;h.innerHTML=this.innerHTML;y=this.parentNode.getElementsByClassName('same-as-selected');for(k=0;k<y.length;k++){y[k].removeAttribute('class')}
+this.setAttribute('class','same-as-selected');h.dataset.value=s.options[i].getAttribute('value');break}}
+h.click()});b.appendChild(c)}
+x[i].insertBefore(b,selElmnt);a.addEventListener('click',function(e){e.stopPropagation();closeAllSelect(this);this.nextSibling.classList.toggle('select-hide');this.classList.toggle('select-arrow-active')})}
+function closeAllSelect(elmnt){var x,y,i,arrNo=[];x=document.getElementsByClassName('select-items');y=document.getElementsByClassName('select-selected');for(i=0;i<y.length;i++){if(elmnt==y[i]){arrNo.push(i)}else{y[i].classList.remove('select-arrow-active')}}
+for(i=0;i<x.length;i++){if(arrNo.indexOf(i)){x[i].classList.add('select-hide')}}
+if(!$(elmnt.target).closest('.out-close').length)outClose();if($(elmnt.target).closest('.dropdown').length)return;event.stopPropagation()}
+var documentClick=!0;$(document).click(closeAllSelect);$(document).on('touchend','body',function(e){if(documentClick){$(document).unbind('click');documentClick=!1}
+closeAllSelect(e)});if($(".filters").length>0){var filtersListing=$("#filtersListing");var filtersBtnToggle=$("#btnToggleFilters");var filtersAction=$("#filtersAction");function toggleFilters(){filtersBtnToggle.find(".toggler-value").text(filtersListing.find(".filter-item").length);if(filtersListing.hasClass("is-collapsed")){filtersListing.removeClass("is-collapsed");filtersListing.find(".overflowed").unwrap().removeClass("overflowed");filtersBtnToggle.find(".toggler-text").text("Hide")}else{filtersBtnToggle.find(".toggler-text").text("Show all");var btnWidth=filtersBtnToggle.width()+parseInt(filtersBtnToggle.css("marginLeft"));var temporaryWidth=filtersListing.width()-btnWidth-filtersAction.width()+200;var filtersListingRowWidth=btnWidth+filtersAction.width();filtersListing.children('.filter-item').each(function(index,value){var tempWidth=filtersListingRowWidth+$(this).width()+parseInt($(this).css('marginLeft'),10);if(temporaryWidth>tempWidth){filtersListingRowWidth=tempWidth}else{$(this).addClass('overflowed')}})
+filtersBtnToggle.removeClass("overflowed");filtersListing.find(".overflowed").wrapAll("<div class='filtersListingCollapsed' />");filtersListing.addClass('is-collapsed')}}
+toggleFilters()
+filtersBtnToggle.click(function(){toggleFilters()})}
+$('.filters-mobile [data-action="mobile-filters-more"]').click(function(){$('.filters-mobile').toggleClass('open')});$('.filters-mobile [data-action="mobile-filters-hide"]').click(function(){$('.filters-mobile').toggleClass('open')});$('[data-action="go-back"]').click(function(e){window.history.go(-1);e.preventDefault()});$('#login-form').submit(function(e){var login=$.trim($('#regInputUsername').val()).length;var pass=$('#regInputPassword').val().length;if(!login){$('#regInputUsername').closest('.form-group').addClass('error');e.preventDefault()}
+if(!pass){$('#regInputPassword').closest('.form-group').addClass('error');e.preventDefault()}
+if(login&&pass){$(e.target).addClass('invalid');e.preventDefault()}});$('#login-form input').keyup(function(e){if($(e.target).val()){$(e.target).closest('.form-group').removeClass('error')}});$('#delInputPassword').keyup(function(e){if($(e.target).val().length){$('#delete-form .btn-full').removeAttr('disabled')}else{$('#delete-form .btn-full').attr('disabled','disabled')}});$('#header-search').focus(function(e){$('.form__search').addClass('focus');if(!$('.form__search').hasClass('type')){$('.form__search_type').slideDown(150)}});$('#header-search').blur(function(e){$('.form__search').removeClass('focus')});$('#header-search').keyup(function(e){var val=$.trim($(this).val());if(val.length){$('.form__search').addClass('value')}else{$('.form__search').removeClass('value')}});$('.form__search .search--type').click(function(e){$('.form__search_results').slideUp(150);$('.form__search_type').slideDown(150)});$('.form__search_type .type--list [data-type]').click(function(e){var type=$(this).attr('data-type');$('.form__search').addClass('type value').find('input').attr('placeholder','').prop('readonly',!1).focus();$('.form__search .search-clear').show();$('.form__search .search--type').html(type+':').show();$('.form__search_type').slideUp(150)});$('.form__search .search-clear').click(function(e){$('#header-search').val('').attr('placeholder','Search for tickets, templates, articles, team members').prop('readonly',!0);$('.form__search').removeClass(['value','type']);$('#header-search').focus();$('.form__search .search--type').hide().html('');$('.form__search_results').slideUp(150)});$('.topmenu__list .topmenu__item').mouseenter(function(e){if(!$(this).find('.topmenu__dropdown').length)return;var w=$(this).find('.topmenu__dropdown').width();var left=$(this).offset().left-((w/2)-($(this).width()/2))<0;var right=($(this).offset().left+$(this).width())+((w/2)-($(this).width()/2))>$(document).width();if(left){$(this).find('.topmenu__dropdown').css('left',0)}else if(right){$(this).find('.topmenu__dropdown').css({'left':'auto','right':0})}else{$(this).find('.topmenu__dropdown').removeAttr('style')}});$('[data-action="advanced-search"]').click(function(e){$('.right-bar.advanced-search').fadeIn(150)});$('.textarea-scrollbar').scrollbar();if($('.ticket .block--message textarea').length&&$('.ticket .block--message textarea').val().length)$('.ticket .block--message .placeholder').hide();$('.ticket .block--message textarea').focus(function(e){$(e.target).closest('.block--message').find('.placeholder').fadeOut(150)});$('.ticket .block--message textarea').blur(function(e){if($(e.target).val().length==0)$(e.target).closest('.block--message').find('.placeholder').fadeIn(150)});$('.ticket .block--message .placeholder').click(function(e){$(e.currentTarget).fadeOut(150);$(e.currentTarget).closest('.block--message').find('textarea').focus()})
+$('.dropdown-select').each(function(i,el){dropdownSelectRender(el)});$('body').on('click','.dropdown > label',function(e){if($(e.currentTarget).closest('.dropdown').hasClass('active')){$(e.currentTarget).closest('.dropdown').removeClass('active').find('.dropdown-list').slideUp(150)}else{$('.dropdown').removeClass('active');$('.dropdown-list').slideUp(150);$(e.currentTarget).closest('.dropdown').addClass('active').find('.dropdown-list').slideDown(150)}});$('body').on('click','.dropdown-list > li',function(e){if($(e.currentTarget).hasClass('noclose'))return;$(e.currentTarget).closest('.dropdown').removeClass('active').find('.dropdown-list').slideUp(150)});$('body').on('click','.dropdown-select .label',function(e){if($(e.currentTarget).closest('.dropdown-select').hasClass('active')){$(e.currentTarget).closest('.dropdown-select').removeClass('active').find('.dropdown-list').slideUp(150)}else{$('.dropdown-select').removeClass('active');$('.dropdown-list').slideUp(150);$(e.currentTarget).closest('.dropdown-select').addClass('active').find('.dropdown-list').slideDown(150)}});$('body').on('click','.dropdown-list > li',function(e){if($(e.currentTarget).hasClass('noclose'))return;$(e.currentTarget).closest('.dropdown').removeClass('active').find('.dropdown-list').slideUp(150)});$('body').on('click','.dropdown-select .dropdown-list li',function(e){var text,value;value=$(e.currentTarget).attr('data-option');if($(e.currentTarget).closest('.dropdown-select').hasClass('submit-us')){text=value.length?'Submit as '+$(e.currentTarget).text():$(e.currentTarget).text();text=text.toLowerCase().charAt(0).toUpperCase()+text.toLowerCase().substr(1)}else{text=$(e.currentTarget).text()}
+$(e.currentTarget).closest('.dropdown-list').find('li').removeClass('selected');$(e.currentTarget).addClass('selected');$(e.currentTarget).closest('.dropdown-select').attr('data-value',value).find('.label span').text(text);$(e.currentTarget).closest('.dropdown-select').removeClass('active');$(e.currentTarget).closest('.dropdown-list').slideUp(150);$(e.currentTarget).closest('.dropdown-select').find('select option[value="'+value+'"]').prop('selected',!0);$(e.currentTarget).closest('.dropdown-select').find('select').trigger('change')});$('.ticket__replies_link').click(function(e){if($(e.currentTarget).hasClass('visible')){$(e.currentTarget).removeClass('visible');$('.ticket__replies_list').slideUp(150)}else{$('.ticket__replies_list').slideDown(150);$(e.currentTarget).addClass('visible')}});var ticketFiles=[];$('.block--attach input[type="file"]').change(function(e){for(i=0;i<e.target.files.length;i++){ticketFiles.push(e.target.files[i]);var extension='.'+e.target.files[i].name.split('.')[e.target.files[i].name.split('.').length-1];var name='';for(n=0;n<e.target.files[i].name.split('.').length;n++){if(n<(e.target.files[i].name.split('.').length-1)){name+=e.target.files[i].name.split('.')[n]}}
+if(name.length>16)name=name.slice(0,10)+'...'+name.slice((name.length-8),name.length);var label='<div><span>'+name+extension+'</span><i><svg class="icon icon-close"><use xlink:href="./img/sprite.svg#icon-close"></use></svg></i></div>';$('.block--attach-list').append(label);$('.block--attach-list div').each(function(i,el){$(el).attr('data-i',i)})}});$('body').on('click','.block--attach-list div i',function(e){var i=Number($(e.target).closest('div').attr('data-i'));ticketFiles.splice(i,1);$(e.currentTarget).closest('div').slideUp(150,function(){$(e.currentTarget).closest('div').remove();$('.block--attach-list div').each(function(i,el){$(el).attr('data-i',i)})});console.log(ticketFiles)});$('.accordion-title').click(function(e){if($(e.currentTarget).closest('.accordion').hasClass('visible')){$(e.currentTarget).closest('.accordion').find('.accordion-body').slideUp(150);$(e.currentTarget).closest('.accordion').removeClass('visible')}else{$(e.currentTarget).closest('.accordion').find('.accordion-body').slideDown(150);$(e.currentTarget).closest('.accordion').addClass('visible')}});$('.filter-item .close').click(function(e){e.preventDefault();e.stopPropagation();$(this).closest('.filter-item').remove();$('#btnToggleFilters .toggler-value').text($('.filters .filters__listing .filter-item').length)});$('.filter-item.group input[type="checkbox"]').change(function(e){e.preventDefault();e.stopPropagation();$('.filter-item.group input[type="checkbox"]:checked').prop('checked',!1);$(this).prop('checked',!0)});var openCreateTemplate=function(e){$('.right-bar.template-create').fadeIn(150,function(){$(this).find('.right-bar__body').css('transform','translateX(0%)')})};var closeRightBar=function(e){var link=$('.right-bar__body h3 a')[0];if(link&&link.href!==''&&link.href!=='javascript:'){window.location.href=link.href}
+$('.right-bar').fadeOut(150);$('body').removeClass('noscroll')};$('body').on('click','[data-action="create-template"], [data-action="edit-template"]',function(e){openCreateTemplate(e);e.preventDefault()});$('.right-bar').click(function(e){if($(e.target).closest('.right-bar__body').length)return;closeRightBar(e)});$('.right-bar__body h3 a').click(function(e){closeRightBar(e);if(e.currentTarget.href===''||e.currentTarget.href==='javascript:'){e.preventDefault()}});$('[data-action="delete-template"]').click(function(e){openCreateTemplate(e);e.preventDefault()});var lastDeletedTemplate={};$('body').on('click','[data-action="delete"]',function(e){var name=$(e.target).closest('li').find('h3').text();var type=$(e.target).closest('ul').attr('class')=='response__list'?'response':'ticket';$(this).closest('li').addClass('pre-delete');$('.modal.templates .modal__description').html(name);$('.modal.templates h3 span').html(type);openModal(e,$('.modal.templates'));e.preventDefault()});$('.modal').click(function(e){if($(e.target).hasClass('modal'))closeModal(e)});$('[data-action="template-delete-confirm"]').click(function(e){var type=$('.pre-delete').closest('ul').attr('class')=='response__list'?'response':'ticket';var name=$('.pre-delete h3').text();$('.pre-delete').slideUp(150,function(e){$(this).addClass('deleted');$(this).closest('ul').find('li').each(function(i,el){if($(this).hasClass('deleted')){lastDeletedTemplate={type:type,position:i,el:el}}});$(this).remove();console.log(lastDeletedTemplate)});closeModal();$('[data-type="template-delete"] .notification--title').text('You deleted the '+type);$('[data-type="template-delete"] .notification--text').text(name);$('[data-type="template-delete"]').fadeIn(150)});$('[data-action="template-delete-cancel"]').click(function(e){var type=lastDeletedTemplate.type=='response'?'.response__list':'.ticket__list';if(lastDeletedTemplate.position==0){$(type).prepend(lastDeletedTemplate.el)}else{$(type+' li:nth-child('+lastDeletedTemplate.position+')').after(lastDeletedTemplate.el)}
+$('.deleted').slideDown(150,function(){$(this).removeClass('deleted')});$(this).closest('.notification-flash').fadeOut(150)});$('[data-action="show-notification"]').click(function(e){if($(this).closest('.profile__item').hasClass('active')){$(this).closest('.profile__item').removeClass('active').find('.notification-list').slideUp(150)}else{outClose();$(this).closest('.profile__item').addClass('active').find('.notification-list').slideDown(150)}});$('[data-action="show-profile"]').click(function(e){if($('.profile__user').hasClass('active')){$('.profile__user').removeClass('active').find('.profile__menu').slideUp(150)}else{outClose();$('.profile__user').addClass('active').find('.profile__menu').slideDown(150)}});var openModal=function(e,el){el.fadeIn(150)};$('[data-modal]').click(function(){$this=$(this);if($this.attr('data-callback')!==undefined){window[$this.attr('data-callback')]($this)}
+openModal(undefined,$('.modal'+$this.attr('data-modal')))});var closeModal=function(e){if($('.right-bar').is(':hidden')||!$('.right-bar').length){$('body').removeClass('noscroll')}
+$('.modal').fadeOut(150);$('.pre-delete').removeClass('pre-delete')};$('.notification-flash .close').click(function(e){$(this).closest('.notification-flash').fadeOut(150)});$('.notification-bar .close').click(function(e){$(this).closest('.notification-bar').fadeOut(150)});$('.scrollbar-inner').scrollbar();$('[data-action="filter--search"]').keyup(function(e){if($(e.target).val().length){$(this).closest('.form-group').find('.search-clear').css('opacity',1)}else{$(this).closest('.form-group').find('.search-clear').css('opacity',0)}
+$('.search--list .checkbox-custom').filter(function(){$(this).toggle($(this).find('label').text().toLowerCase().indexOf($(e.target).val())>-1)})});$('.right-bar.filter-list .filter--search .search-clear').click(function(e){$('.search--list .checkbox-custom').filter(function(){$(this).toggle($(this).find('label').text().toLowerCase().indexOf('')>-1)});$(this).closest('.form-group').find('[data-action="filter--search"]').val('');$(this).css('opacity',0)});$('.filter-list .section--title a').click(function(e){if($(this).hasClass('all-selected')){$(this).removeClass('all-selected').text('Select all').closest('.filter-list__section').find('input[type="checkbox"]').prop('checked',!1).change()}else{$(this).addClass('all-selected').text('Deselect all').closest('.filter-list__section').find('input[type="checkbox"]').prop('checked',!0).change()}
+e.preventDefault()});$('.filter-list__section input[type="checkbox"]').change(function(e){var all=$(this).closest('.filter-list__section').find('input[type="checkbox"]').length;var checked=$(this).closest('.filter-list__section').find('input[type="checkbox"]:checked').length;if(all==checked){$(this).closest('.filter-list__section').find('.section--title a').addClass('all-selected').text('Deselect all')}else{if($(this).closest('.filter-list__section').find('.section--title a').hasClass('all-selected')){$(this).closest('.filter-list__section').find('.section--title a').removeClass('all-selected').text('Select all')}}});$('table thead [data-action="select-all"]').change(function(e){var checked=$(this).is(':checked');$(this).closest('table').find('tbody .table__first_td input[type="checkbox"]').prop('checked',checked);if(checked){$('.topmenu, .botmenu').addClass('active')}else{$('.topmenu, .botmenu').removeClass('active')}});$('.right-bar__body.filter-list__body input[type="checkbox"]').change(function(e){if($('.right-bar__body.filter-list__body input[type="checkbox"]:checked').length){$('.right-bar__body.filter-list__body [data-action="filters-save-group"]').prop('disabled',!1)}else{$('.right-bar__body.filter-list__body [data-action="filters-save-group"]').prop('disabled',!0)}});if($('.assign--list select').length){$('.assign--list select').selectize()}
+if($('.bulk-actions select').length){$('.bulk-actions select').selectize()}
+if($('.search-options select').length){$('.search-options select').selectize()}
+$('[data-action="add-filters"], [data-action="ticket-mobile-filters"]').click(function(e){$('body').toggleClass('noscroll');$('.filter-list').fadeIn(150)});$('.dropdown.assignment .assign__body > li > a').click(function(e){var type=$(e.currentTarget).closest('li').attr('data-type')
+console.log(type);if(type=='to-my'){$(e.currentTarget).closest('.assign__wrapper').removeClass('unassigned').removeClass('assign').addClass('to-my');$(e.currentTarget).closest('.assign__wrapper').find('.assign__head .assign__head_name b').text('To my');$(e.currentTarget).closest('.assign__wrapper').find('.assign__head .assign__head_name span').text('Assigned to me');$(e.currentTarget).closest('.dropdown').find('label span').text('To my');outClose(10)}else if(type=='unassigned'){$(e.currentTarget).closest('.assign__wrapper').removeClass('to-my').removeClass('assign').addClass('unassigned');$(e.currentTarget).closest('.assign__wrapper').find('.assign__head .assign__head_name b').text('Unassigned');$(e.currentTarget).closest('.assign__wrapper').find('.assign__head .assign__head_name span').text('This ticket is not assigned to anyone');$(e.currentTarget).closest('.dropdown').find('label span').text('Unassigned');outClose(10)}else if(type=='assign'){var $select=$(e.currentTarget).closest('.dropdown').find('select').selectize();var selectize=$select[0].selectize;selectize.clear();$(e.currentTarget).closest('.dropdown').find('.assign--buttons').hide();$(e.currentTarget).closest('.dropdown').find('.assign--list').show()}
+e.preventDefault()});$('.dropdown.assignment .assign--list [data-action="close"]').click(function(e){$(e.currentTarget).closest('.dropdown').find('.assign--buttons').show();$(e.currentTarget).closest('.dropdown').find('.assign--list').hide()});$('.dropdown.assignment .assign--list [data-action="save"]').click(function(e){var val=$(e.currentTarget).closest('.assign--list').find('select').val();if($.trim(val).length){$(e.currentTarget).closest('.dropdown').find('.assign__wrapper').removeClass('unassigned').removeClass('to-my').addClass('assign');$(e.currentTarget).closest('.dropdown').find('.assign__head .assign__head_name b').text(val);$(e.currentTarget).closest('.dropdown').find('.assign__head .assign__head_name span').text('Assigned to '+val);$(e.currentTarget).closest('.dropdown').find('label span').text(val);outClose(10)}});$('#default-table .table__first_td input[type="checkbox"]').change(function(e){if($(this).is(':checked')){$(this).closest('tr').addClass('selected')}else{$(this).closest('tr').removeClass('selected')}
+var checked=$('#default-table .table__first_td input[type="checkbox"]:checked').length;$('.topmenu > p').text(checked+' tasks selected')
+if(checked>0){$('.topmenu, .botmenu').addClass('active')}else{$('.topmenu, .botmenu').removeClass('active')}});$('.tickets__mobile_head [data-action="ticket-mobile-actions"]').click(function(e){$('.main__content.tickets').toggleClass('actions')});$('[data-action="tickets-select-dismiss"]').click(function(e){$('.topmenu, .botmenu').removeClass('active');$('#default-table .table__first_th input[type="checkbox"]:checked, #default-table .table__first_td input[type="checkbox"]:checked').prop('checked',!1)})
+function coptToClipboard(text){var textArea=document.createElement("textarea");textArea.style.position='absolute';textArea.style.top='-10000px';textArea.style.left='-10000px';textArea.value=text;document.body.appendChild(textArea);textArea.focus();textArea.select();try{var successful=document.execCommand("copy");var msg=successful?"successful":"unsuccessful";console.log("Fallback: Copying text command was "+msg)}catch(err){console.error("Fallback: Oops, unable to copy",err)}
+document.body.removeChild(textArea)}
+function copyTextToClipboard(text){if(!navigator.clipboard){fallbackCopyTextToClipboard(text);return}
+navigator.clipboard.writeText(text).then(function(){console.log("Async: Copying to clipboard was successful!")},function(err){console.error("Async: Could not copy text: ",err)})}
+$(document).on('click','[data-action="generate-link"]',function(e){coptToClipboard($(this).data('link'));$('[data-type="link-generate-message"]').fadeIn(150,function(){var notification=$(this);setTimeout(function(){notification.fadeOut(150)},3000)});e.preventDefault()});$('[data-action="category-create"]').click(function(e){$('.right-bar.category-create').fadeIn(150);$('body').addClass('noscroll');e.preventDefault()});$('[data-action="team-create"]').click(function(e){$('.right-bar.team-create').fadeIn(150);$('body').addClass('noscroll');e.preventDefault()});$('.right-bar.team-create [data-action="next"]').click(function(e){var step=Number($('.right-bar.team-create .right-bar__body').attr('data-step'))+1;$('.right-bar.team-create .right-bar__body').attr('data-step',step)});$('.right-bar.team-create [data-action="back"]').click(function(e){var step=Number($('.right-bar.team-create .right-bar__body').attr('data-step'))-1;$('.right-bar.team-create .right-bar__body').attr('data-step',step)});$('.right-bar.team-create [data-action="save"]').click(function(e){var rand=0-0.5+Math.random()*(7-0+1)
+rand=Math.round(rand);var newTeam='<tr class="team-new">'+$($('.table tbody tr')[rand]).html()+'</tr>';$('.team .table tbody').prepend(newTeam);$('.right-bar.team-create').fadeOut(150).find('.right-bar__body').attr('data-step',1);$('.notification-flash[data-type="team-created-confirm"]').fadeIn(150,function(){var notification=$(this);setTimeout(function(){notification.fadeOut(150)},3000)})});$('.modal.team-delete [data-action="cancel"]').click(function(){$('.modal.team-delete').fadeOut(150)});$('.modal.team-delete [data-action="close"]').click(function(e){$('.team-create').fadeOut(150,closeModal).find('.right-bar__body').attr('data-step',1)});$('.datepicker').datepicker({language:'en',position:'right top',autoClose:!0,onSelect:function(formattedDate,date,inst){if(formattedDate.length){inst.$el.parent().parent().find('.calendar--value').fadeIn(150).find('span').text(formattedDate)}},onHide:function(inst,animationCompleted){$('.param.calendar button').removeClass('active')}});$('.param.calendar button').click(function(e){$(this).addClass('active');$(this).parent().find('.datepicker').data("datepicker").show()});$('.param.calendar .close').click(function(e){$(this).parent().parent().find('.calendar--button').find('.datepicker').data("datepicker").clear();$('.param.calendar .calendar--value').fadeOut(150,function(){$(this).find('span').text('')})});$('.right-bar.ticket-create .step-1 .cayrgory-list li').click(function(e){$('.right-bar.ticket-create .right-bar__body').attr('data-step',2)});$('.right-bar.ticket-create [data-action="next"]').click(function(e){var step=Number($('.right-bar.ticket-create .right-bar__body').attr('data-step'))+1;$('.right-bar.ticket-create .right-bar__body').attr('data-step',step)});$('.right-bar.ticket-create [data-action="back"]').click(function(e){var step=Number($('.right-bar.ticket-create .right-bar__body').attr('data-step'))-1;$('.right-bar.ticket-create .right-bar__body').attr('data-step',step)});$('.right-bar.ticket-create [data-action="save"]').click(function(e){var rand=0-0.5+Math.random()*(7-0+1)
+rand=Math.round(rand);var newTeam='<tr class="new ticket-new">'+$($('.table tbody tr')[rand]).html()+'</tr>';$('.table.ticket-list tbody').prepend(newTeam);$('.right-bar.ticket-create').fadeOut(150).find('.right-bar__body').attr('data-step',1);$('.notification-flash[data-type="ticket-created-confirm"]').fadeIn(150,function(){var notification=$(this);setTimeout(function(){notification.fadeOut(150)},3000)});$('body').removeClass('noscroll')});$('.right-bar .step-bar li').click(function(e){var step=Number($(this).attr('data-link'));var current=Number($(this).closest('.right-bar__body').attr('data-step'));if(step!=current){$(this).closest('.right-bar__body').attr('data-step',step)}});$('.main__content.profile [data-action="profile-edit"]').click(function(e){$('.right-bar.profile-edit').fadeIn(150);$('body').addClass('noscroll')});$('.main__content.profile [data-action="profile-delete"]').click(function(e){$('.modal.profile-delete').fadeIn(150);e.preventDefault()});$('.modal [data-action="cancel"]').click(function(e){e.preventDefault();closeModal()});$('[data-action="profile-log-out"]').click(function(e){$('.modal.log-out').fadeIn(150);e.preventDefault()});$('.right-bar.profile-edit [data-action="save"]').click(function(e){$(this).closest('.right-bar').fadeOut(150);$('body').removeClass('noscroll');$('.notification-bar[data-type="profile-saved"]').fadeIn(150)});$('#profile-photo-upload').change(function(e){var reader=new FileReader();var img=$(this).closest('.profile__photo').find('.profile__photo_wrapper img');if(this.files&&this.files[0]){reader.onload=function(e){img.attr('src',e.target.result)}
+reader.readAsDataURL(this.files[0]);$(this).closest('.edit-modal__photo').find('.edit-modal__photo_delete').show()}});if($('#email-create-destination').length){$('#email-create-destination').selectize()};if($('#email-batch-process').length){$('#email-batch-process').selectize()};$('[data-action="create-service-message"]').click(function(e){console.log(e);$('body').addClass('noscroll');$('.right-bar.service-message-create').fadeIn(150)});$('.right-bar.service-message-create [data-action="back"]').click(function(e){$('.right-bar.service-message-create .right-bar__body').attr('data-step',1)});$('.right-bar.service-message-create [data-action="next"]').click(function(e){$('.right-bar.service-message-create .right-bar__body').attr('data-step',2)});$('.right-bar.service-message-create [data-action="save"]').click(function(e){$('.right-bar.service-message-create').fadeOut(150);$('body').removeClass('noscroll')});$('[data-action="edit-tools-email-template"]').click(function(e){$('.right-bar.tools-email-template-edit').fadeIn(150);$('body').addClass('noscroll');e.preventDefault()});$('.right-bar.tools-email-template-edit [data-action="save-changes"]').click(function(e){$('.right-bar.tools-email-template-edit').fadeOut(150);$('body').removeClass('noscroll')});$('[data-action="create-custom-field"]').click(function(e){$('.right-bar.create-custom-field').fadeIn(150);$('body').addClass('noscroll')});$('.right-bar.create-custom-field [data-action="save"]').click(function(e){$('.right-bar.create-custom-field').fadeOut(150);$('body').removeClass('noscroll')});$('[data-action="create-custom-status"]').click(function(e){$('.right-bar.create-status').fadeIn(150);$('body').addClass('noscroll')});$('.right-bar.create-status [data-action="save"]').click(function(e){$('.right-bar.create-status').fadeOut(150);$('body').removeClass('noscroll')});$('.right-bar.create-status [data-action="status-color"]').change(function(e){var isOk=/^#[0-9A-F]{6}$/i.test($(this).val());if(isOk){$(this).css('color',$(this).val());$(this).closest('.form-group').find('span').css('color',$(this).val())}else{$(this).css('color','#26282a').val('');$(this).closest('.form-group').find('span').css('color','#26282a')}});$('body').on('mouseenter','.tooltype',function(e){});$('body').on('mouseleave','.tooltype',function(e){});$('.input-tags').selectize({persist:!1,createOnBlur:!0,create:!0});if($('#timezone-select').length){$('#timezone-select').selectize()};$('.knowledge__head_tabs li').click(function(e){var target=$(this).attr('data-link');$('.knowledge__head_tabs li').removeClass('current');$(this).addClass('current');$('.knowledge__tabs').attr('data-current',target)});$('.main__content.knowledge.category .category__list_head .toogle, .main__content.knowledge.category .category__list_head .show').click(function(e){if($(this).closest('.category__list').hasClass('visible')){$(this).closest('.category__list').removeClass('visible').find('.category__list_table').slideUp(150)}else{$(this).closest('.category__list').addClass('visible').find('.category__list_table').slideDown(150)}
+e.preventDefault()});$('#knowledge-article-edit-keywords').selectize({plugins:['remove_button'],delimiter:',',persist:!1,create:function(input){return{value:input,text:input}}});$('.knowledge [data-action="knowledge-category-create"]').click(function(e){$('.right-bar.knowledge-category-create').fadeIn(150);$('body').addClass('noscroll');e.preventDefault()});$('.knowledge [data-action="knowledge-sub-category-create"]').click(function(e){$('.right-bar.knowledge-sub-category-create').fadeIn(150);$('body').addClass('noscroll');e.preventDefault()});$('.knowledge [data-action="knowledge-category-edit"]').click(function(e){$('.right-bar.knowledge-category-edit').fadeIn(150);$('body').addClass('noscroll');e.preventDefault()});$('.knowledge [data-action="knowledge-category-edit"]').click(function(e){$('.right-bar.knowledge-category-edit').fadeIn(150);$('body').addClass('noscroll');e.preventDefault()});$('.knowledge [data-action="knowledge-sub-category-edit"]').click(function(e){$('.right-bar.knowledge-sub-category-edit').fadeIn(150);$('body').addClass('noscroll');e.preventDefault()});$('.knowledge').on('click','[data-action="generate-link"]',function(e){var generateLink='https://some-generate-link.html'
+coptToClipboard(generateLink);$('[data-type="link-generate-message"]').fadeIn(150,function(){var notification=$(this);setTimeout(function(){notification.fadeOut(150)},3000)});e.preventDefault()});$('#search-datepicker').datepicker({language:'en',position:'left top',autoClose:!0,range:!0,multipleDatesSeparator:' - ',toggleSelected:!1,onSelect:function(formattedDate,date,inst){if(formattedDate.length){}},onHide:function(inst,animationCompleted){}});$('.header__mobile [data-action="toggle-menu"]').click(function(e){$('body').removeClass('show-search');$('body').toggleClass('show-menu')});$('.header__mobile [data-action="toggle-search"]').click(function(e){$('body').toggleClass('show-search')});$('.selectize-input input').prop('readonly',!0)});$('.email__list_aside .list--item').click(function(e){var title=$(this).find('.head h5').text();$('.email__list_descr .head h3').text(title);$('.email__list_article').fadeIn(150).animate({right:0},300)});$(".btn-hide-article").click(function(){$(this).closest('.email__list_article').animate({right:"-100vw"},300)});$('#header-search').keyup(function(e){var val=$.trim($(this).val());if(val.length){$('.form__search_results').slideDown(150)}else{$('.form__search_results').slideUp(150)}})
\ No newline at end of file
diff --git a/hesk/js/datepicker.en.js b/hesk/js/datepicker.en.js
new file mode 100644
index 0000000..6097edd
--- /dev/null
+++ b/hesk/js/datepicker.en.js
@@ -0,0 +1,13 @@
+;(function ($) { $.fn.datepicker.language['en'] = {
+    days: ['Sunday', 'Monday', 'Tuesday', 'Wednesday', 'Thursday', 'Friday', 'Saturday'],
+    daysShort: ['Sun', 'Mon', 'Tue', 'Wed', 'Thu', 'Fri', 'Sat'],
+    daysMin: ['Su', 'Mo', 'Tu', 'We', 'Th', 'Fr', 'Sa'],
+    months: ['January','February','March','April','May','June', 'July','August','September','October','November','December'],
+    monthsShort: ['Jan', 'Feb', 'Mar', 'Apr', 'May', 'Jun', 'Jul', 'Aug', 'Sep', 'Oct', 'Nov', 'Dec'],
+    today: 'Today',
+    clear: 'Clear',
+    dateFormat: 'mm/dd/yyyy',
+    timeFormat: 'hh:ii aa',
+    firstDay: 1
+}; })(jQuery);
+//# sourceMappingURL=datepicker.en.js.map
diff --git a/hesk/js/datepicker.min.js b/hesk/js/datepicker.min.js
new file mode 100644
index 0000000..53df79a
--- /dev/null
+++ b/hesk/js/datepicker.min.js
@@ -0,0 +1,3 @@
+!function(t,e,i){!function(){var s,a,n,h="2.2.3",o="datepicker",r=".datepicker-here",c=!1,d='<div class="datepicker"><i class="datepicker--pointer"></i><nav class="datepicker--nav"></nav><div class="datepicker--content"></div></div>',l={classes:"",inline:!1,language:"ru",startDate:new Date,firstDay:"",weekends:[6,0],dateFormat:"",altField:"",altFieldDateFormat:"@",toggleSelected:!0,keyboardNav:!0,position:"bottom left",offset:12,view:"days",minView:"days",showOtherMonths:!0,selectOtherMonths:!0,moveToOtherMonthsOnSelect:!0,showOtherYears:!0,selectOtherYears:!0,moveToOtherYearsOnSelect:!0,minDate:"",maxDate:"",disableNavWhenOutOfRange:!0,multipleDates:!1,multipleDatesSeparator:",",range:!1,todayButton:!1,clearButton:!1,showEvent:"focus",autoClose:!1,monthsField:"monthsShort",prevHtml:'<svg><path d="M 17,12 l -5,5 l 5,5"></path></svg>',nextHtml:'<svg><path d="M 14,12 l 5,5 l -5,5"></path></svg>',navTitles:{days:"MM, <i>yyyy</i>",months:"yyyy",years:"yyyy1 - yyyy2"},timepicker:!1,onlyTimepicker:!1,dateTimeSeparator:" ",timeFormat:"",minHours:0,maxHours:24,minMinutes:0,maxMinutes:59,hoursStep:1,minutesStep:1,onSelect:"",onShow:"",onHide:"",onChangeMonth:"",onChangeYear:"",onChangeDecade:"",onChangeView:"",onRenderCell:""},u={ctrlRight:[17,39],ctrlUp:[17,38],ctrlLeft:[17,37],ctrlDown:[17,40],shiftRight:[16,39],shiftUp:[16,38],shiftLeft:[16,37],shiftDown:[16,40],altUp:[18,38],altRight:[18,39],altLeft:[18,37],altDown:[18,40],ctrlShiftUp:[16,17,38]},m=function(t,a){this.el=t,this.$el=e(t),this.opts=e.extend(!0,{},l,a,this.$el.data()),s==i&&(s=e("body")),this.opts.startDate||(this.opts.startDate=new Date),"INPUT"==this.el.nodeName&&(this.elIsInput=!0),this.opts.altField&&(this.$altField="string"==typeof this.opts.altField?e(this.opts.altField):this.opts.altField),this.inited=!1,this.visible=!1,this.silent=!1,this.currentDate=this.opts.startDate,this.currentView=this.opts.view,this._createShortCuts(),this.selectedDates=[],this.views={},this.keys=[],this.minRange="",this.maxRange="",this._prevOnSelectValue="",this.init()};n=m,n.prototype={VERSION:h,viewIndexes:["days","months","years"],init:function(){c||this.opts.inline||!this.elIsInput||this._buildDatepickersContainer(),this._buildBaseHtml(),this._defineLocale(this.opts.language),this._syncWithMinMaxDates(),this.elIsInput&&(this.opts.inline||(this._setPositionClasses(this.opts.position),this._bindEvents()),this.opts.keyboardNav&&!this.opts.onlyTimepicker&&this._bindKeyboardEvents(),this.$datepicker.on("mousedown",this._onMouseDownDatepicker.bind(this)),this.$datepicker.on("mouseup",this._onMouseUpDatepicker.bind(this))),this.opts.classes&&this.$datepicker.addClass(this.opts.classes),this.opts.timepicker&&(this.timepicker=new e.fn.datepicker.Timepicker(this,this.opts),this._bindTimepickerEvents()),this.opts.onlyTimepicker&&this.$datepicker.addClass("-only-timepicker-"),this.views[this.currentView]=new e.fn.datepicker.Body(this,this.currentView,this.opts),this.views[this.currentView].show(),this.nav=new e.fn.datepicker.Navigation(this,this.opts),this.view=this.currentView,this.$el.on("clickCell.adp",this._onClickCell.bind(this)),this.$datepicker.on("mouseenter",".datepicker--cell",this._onMouseEnterCell.bind(this)),this.$datepicker.on("mouseleave",".datepicker--cell",this._onMouseLeaveCell.bind(this)),this.inited=!0},_createShortCuts:function(){this.minDate=this.opts.minDate?this.opts.minDate:new Date(-86399999136e5),this.maxDate=this.opts.maxDate?this.opts.maxDate:new Date(86399999136e5)},_bindEvents:function(){this.$el.on(this.opts.showEvent+".adp",this._onShowEvent.bind(this)),this.$el.on("mouseup.adp",this._onMouseUpEl.bind(this)),this.$el.on("blur.adp",this._onBlur.bind(this)),this.$el.on("keyup.adp",this._onKeyUpGeneral.bind(this)),e(t).on("resize.adp",this._onResize.bind(this)),e("body").on("mouseup.adp",this._onMouseUpBody.bind(this))},_bindKeyboardEvents:function(){this.$el.on("keydown.adp",this._onKeyDown.bind(this)),this.$el.on("keyup.adp",this._onKeyUp.bind(this)),this.$el.on("hotKey.adp",this._onHotKey.bind(this))},_bindTimepickerEvents:function(){this.$el.on("timeChange.adp",this._onTimeChange.bind(this))},isWeekend:function(t){return-1!==this.opts.weekends.indexOf(t)},_defineLocale:function(t){"string"==typeof t?(this.loc=e.fn.datepicker.language[t],this.loc||(console.warn("Can't find language \""+t+'" in Datepicker.language, will use "ru" instead'),this.loc=e.extend(!0,{},e.fn.datepicker.language.ru)),this.loc=e.extend(!0,{},e.fn.datepicker.language.ru,e.fn.datepicker.language[t])):this.loc=e.extend(!0,{},e.fn.datepicker.language.ru,t),this.opts.dateFormat&&(this.loc.dateFormat=this.opts.dateFormat),this.opts.timeFormat&&(this.loc.timeFormat=this.opts.timeFormat),""!==this.opts.firstDay&&(this.loc.firstDay=this.opts.firstDay),this.opts.timepicker&&(this.loc.dateFormat=[this.loc.dateFormat,this.loc.timeFormat].join(this.opts.dateTimeSeparator)),this.opts.onlyTimepicker&&(this.loc.dateFormat=this.loc.timeFormat);var i=this._getWordBoundaryRegExp;(this.loc.timeFormat.match(i("aa"))||this.loc.timeFormat.match(i("AA")))&&(this.ampm=!0)},_buildDatepickersContainer:function(){c=!0,s.append('<div class="datepickers-container" id="datepickers-container"></div>'),a=e("#datepickers-container")},_buildBaseHtml:function(){var t,i=e('<div class="datepicker-inline">');t="INPUT"==this.el.nodeName?this.opts.inline?i.insertAfter(this.$el):a:i.appendTo(this.$el),this.$datepicker=e(d).appendTo(t),this.$content=e(".datepicker--content",this.$datepicker),this.$nav=e(".datepicker--nav",this.$datepicker)},_triggerOnChange:function(){if(!this.selectedDates.length){if(""===this._prevOnSelectValue)return;return this._prevOnSelectValue="",this.opts.onSelect("","",this)}var t,e=this.selectedDates,i=n.getParsedDate(e[0]),s=this,a=new Date(i.year,i.month,i.date,i.hours,i.minutes);t=e.map(function(t){return s.formatDate(s.loc.dateFormat,t)}).join(this.opts.multipleDatesSeparator),(this.opts.multipleDates||this.opts.range)&&(a=e.map(function(t){var e=n.getParsedDate(t);return new Date(e.year,e.month,e.date,e.hours,e.minutes)})),this._prevOnSelectValue=t,this.opts.onSelect(t,a,this)},next:function(){var t=this.parsedDate,e=this.opts;switch(this.view){case"days":this.date=new Date(t.year,t.month+1,1),e.onChangeMonth&&e.onChangeMonth(this.parsedDate.month,this.parsedDate.year);break;case"months":this.date=new Date(t.year+1,t.month,1),e.onChangeYear&&e.onChangeYear(this.parsedDate.year);break;case"years":this.date=new Date(t.year+10,0,1),e.onChangeDecade&&e.onChangeDecade(this.curDecade)}},prev:function(){var t=this.parsedDate,e=this.opts;switch(this.view){case"days":this.date=new Date(t.year,t.month-1,1),e.onChangeMonth&&e.onChangeMonth(this.parsedDate.month,this.parsedDate.year);break;case"months":this.date=new Date(t.year-1,t.month,1),e.onChangeYear&&e.onChangeYear(this.parsedDate.year);break;case"years":this.date=new Date(t.year-10,0,1),e.onChangeDecade&&e.onChangeDecade(this.curDecade)}},formatDate:function(t,e){e=e||this.date;var i,s=t,a=this._getWordBoundaryRegExp,h=this.loc,o=n.getLeadingZeroNum,r=n.getDecade(e),c=n.getParsedDate(e),d=c.fullHours,l=c.hours,u=t.match(a("aa"))||t.match(a("AA")),m="am",p=this._replacer;switch(this.opts.timepicker&&this.timepicker&&u&&(i=this.timepicker._getValidHoursFromDate(e,u),d=o(i.hours),l=i.hours,m=i.dayPeriod),!0){case/@/.test(s):s=s.replace(/@/,e.getTime());case/aa/.test(s):s=p(s,a("aa"),m);case/AA/.test(s):s=p(s,a("AA"),m.toUpperCase());case/dd/.test(s):s=p(s,a("dd"),c.fullDate);case/d/.test(s):s=p(s,a("d"),c.date);case/DD/.test(s):s=p(s,a("DD"),h.days[c.day]);case/D/.test(s):s=p(s,a("D"),h.daysShort[c.day]);case/mm/.test(s):s=p(s,a("mm"),c.fullMonth);case/m/.test(s):s=p(s,a("m"),c.month+1);case/MM/.test(s):s=p(s,a("MM"),this.loc.months[c.month]);case/M/.test(s):s=p(s,a("M"),h.monthsShort[c.month]);case/ii/.test(s):s=p(s,a("ii"),c.fullMinutes);case/i/.test(s):s=p(s,a("i"),c.minutes);case/hh/.test(s):s=p(s,a("hh"),d);case/h/.test(s):s=p(s,a("h"),l);case/yyyy/.test(s):s=p(s,a("yyyy"),c.year);case/yyyy1/.test(s):s=p(s,a("yyyy1"),r[0]);case/yyyy2/.test(s):s=p(s,a("yyyy2"),r[1]);case/yy/.test(s):s=p(s,a("yy"),c.year.toString().slice(-2))}return s},_replacer:function(t,e,i){return t.replace(e,function(t,e,s,a){return e+i+a})},_getWordBoundaryRegExp:function(t){var e="\\s|\\.|-|/|\\\\|,|\\$|\\!|\\?|:|;";return new RegExp("(^|>|"+e+")("+t+")($|<|"+e+")","g")},selectDate:function(t){var e=this,i=e.opts,s=e.parsedDate,a=e.selectedDates,h=a.length,o="";if(Array.isArray(t))return void t.forEach(function(t){e.selectDate(t)});if(t instanceof Date){if(this.lastSelectedDate=t,this.timepicker&&this.timepicker._setTime(t),e._trigger("selectDate",t),this.timepicker&&(t.setHours(this.timepicker.hours),t.setMinutes(this.timepicker.minutes)),"days"==e.view&&t.getMonth()!=s.month&&i.moveToOtherMonthsOnSelect&&(o=new Date(t.getFullYear(),t.getMonth(),1)),"years"==e.view&&t.getFullYear()!=s.year&&i.moveToOtherYearsOnSelect&&(o=new Date(t.getFullYear(),0,1)),o&&(e.silent=!0,e.date=o,e.silent=!1,e.nav._render()),i.multipleDates&&!i.range){if(h===i.multipleDates)return;e._isSelected(t)||e.selectedDates.push(t)}else i.range?2==h?(e.selectedDates=[t],e.minRange=t,e.maxRange=""):1==h?(e.selectedDates.push(t),e.maxRange?e.minRange=t:e.maxRange=t,n.bigger(e.maxRange,e.minRange)&&(e.maxRange=e.minRange,e.minRange=t),e.selectedDates=[e.minRange,e.maxRange]):(e.selectedDates=[t],e.minRange=t):e.selectedDates=[t];e._setInputValue(),i.onSelect&&e._triggerOnChange(),i.autoClose&&!this.timepickerIsActive&&(i.multipleDates||i.range?i.range&&2==e.selectedDates.length&&e.hide():e.hide()),e.views[this.currentView]._render()}},removeDate:function(t){var e=this.selectedDates,i=this;if(t instanceof Date)return e.some(function(s,a){return n.isSame(s,t)?(e.splice(a,1),i.selectedDates.length?i.lastSelectedDate=i.selectedDates[i.selectedDates.length-1]:(i.minRange="",i.maxRange="",i.lastSelectedDate=""),i.views[i.currentView]._render(),i._setInputValue(),i.opts.onSelect&&i._triggerOnChange(),!0):void 0})},today:function(){this.silent=!0,this.view=this.opts.minView,this.silent=!1,this.date=new Date,this.opts.todayButton instanceof Date&&this.selectDate(this.opts.todayButton)},clear:function(){this.selectedDates=[],this.minRange="",this.maxRange="",this.views[this.currentView]._render(),this._setInputValue(),this.opts.onSelect&&this._triggerOnChange()},update:function(t,i){var s=arguments.length,a=this.lastSelectedDate;return 2==s?this.opts[t]=i:1==s&&"object"==typeof t&&(this.opts=e.extend(!0,this.opts,t)),this._createShortCuts(),this._syncWithMinMaxDates(),this._defineLocale(this.opts.language),this.nav._addButtonsIfNeed(),this.opts.onlyTimepicker||this.nav._render(),this.views[this.currentView]._render(),this.elIsInput&&!this.opts.inline&&(this._setPositionClasses(this.opts.position),this.visible&&this.setPosition(this.opts.position)),this.opts.classes&&this.$datepicker.addClass(this.opts.classes),this.opts.onlyTimepicker&&this.$datepicker.addClass("-only-timepicker-"),this.opts.timepicker&&(a&&this.timepicker._handleDate(a),this.timepicker._updateRanges(),this.timepicker._updateCurrentTime(),a&&(a.setHours(this.timepicker.hours),a.setMinutes(this.timepicker.minutes))),this._setInputValue(),this},_syncWithMinMaxDates:function(){var t=this.date.getTime();this.silent=!0,this.minTime>t&&(this.date=this.minDate),this.maxTime<t&&(this.date=this.maxDate),this.silent=!1},_isSelected:function(t,e){var i=!1;return this.selectedDates.some(function(s){return n.isSame(s,t,e)?(i=s,!0):void 0}),i},_setInputValue:function(){var t,e=this,i=e.opts,s=e.loc.dateFormat,a=i.altFieldDateFormat,n=e.selectedDates.map(function(t){return e.formatDate(s,t)});i.altField&&e.$altField.length&&(t=this.selectedDates.map(function(t){return e.formatDate(a,t)}),t=t.join(this.opts.multipleDatesSeparator),this.$altField.val(t)),n=n.join(this.opts.multipleDatesSeparator),this.$el.val(n)},_isInRange:function(t,e){var i=t.getTime(),s=n.getParsedDate(t),a=n.getParsedDate(this.minDate),h=n.getParsedDate(this.maxDate),o=new Date(s.year,s.month,a.date).getTime(),r=new Date(s.year,s.month,h.date).getTime(),c={day:i>=this.minTime&&i<=this.maxTime,month:o>=this.minTime&&r<=this.maxTime,year:s.year>=a.year&&s.year<=h.year};return e?c[e]:c.day},_getDimensions:function(t){var e=t.offset();return{width:t.outerWidth(),height:t.outerHeight(),left:e.left,top:e.top}},_getDateFromCell:function(t){var e=this.parsedDate,s=t.data("year")||e.year,a=t.data("month")==i?e.month:t.data("month"),n=t.data("date")||1;return new Date(s,a,n)},_setPositionClasses:function(t){t=t.split(" ");var e=t[0],i=t[1],s="datepicker -"+e+"-"+i+"- -from-"+e+"-";this.visible&&(s+=" active"),this.$datepicker.removeAttr("class").addClass(s)},setPosition:function(t){t=t||this.opts.position;var e,i,s=this._getDimensions(this.$el),a=this._getDimensions(this.$datepicker),n=t.split(" "),h=this.opts.offset,o=n[0],r=n[1];switch(o){case"top":e=s.top-a.height-h;break;case"right":i=s.left+s.width+h;break;case"bottom":e=s.top+s.height+h;break;case"left":i=s.left-a.width-h}switch(r){case"top":e=s.top;break;case"right":i=s.left+s.width-a.width;break;case"bottom":e=s.top+s.height-a.height;break;case"left":i=s.left;break;case"center":/left|right/.test(o)?e=s.top+s.height/2-a.height/2:i=s.left+s.width/2-a.width/2}this.$datepicker.css({left:i,top:e})},show:function(){var t=this.opts.onShow;this.setPosition(this.opts.position),this.$datepicker.addClass("active"),this.visible=!0,t&&this._bindVisionEvents(t)},hide:function(){var t=this.opts.onHide;this.$datepicker.removeClass("active").css({left:"-100000px"}),this.focused="",this.keys=[],this.inFocus=!1,this.visible=!1,this.$el.blur(),t&&this._bindVisionEvents(t)},down:function(t){this._changeView(t,"down")},up:function(t){this._changeView(t,"up")},_bindVisionEvents:function(t){this.$datepicker.off("transitionend.dp"),t(this,!1),this.$datepicker.one("transitionend.dp",t.bind(this,this,!0))},_changeView:function(t,e){t=t||this.focused||this.date;var i="up"==e?this.viewIndex+1:this.viewIndex-1;i>2&&(i=2),0>i&&(i=0),this.silent=!0,this.date=new Date(t.getFullYear(),t.getMonth(),1),this.silent=!1,this.view=this.viewIndexes[i]},_handleHotKey:function(t){var e,i,s,a=n.getParsedDate(this._getFocusedDate()),h=this.opts,o=!1,r=!1,c=!1,d=a.year,l=a.month,u=a.date;switch(t){case"ctrlRight":case"ctrlUp":l+=1,o=!0;break;case"ctrlLeft":case"ctrlDown":l-=1,o=!0;break;case"shiftRight":case"shiftUp":r=!0,d+=1;break;case"shiftLeft":case"shiftDown":r=!0,d-=1;break;case"altRight":case"altUp":c=!0,d+=10;break;case"altLeft":case"altDown":c=!0,d-=10;break;case"ctrlShiftUp":this.up()}s=n.getDaysCount(new Date(d,l)),i=new Date(d,l,u),u>s&&(u=s),i.getTime()<this.minTime?i=this.minDate:i.getTime()>this.maxTime&&(i=this.maxDate),this.focused=i,e=n.getParsedDate(i),o&&h.onChangeMonth&&h.onChangeMonth(e.month,e.year),r&&h.onChangeYear&&h.onChangeYear(e.year),c&&h.onChangeDecade&&h.onChangeDecade(this.curDecade)},_registerKey:function(t){var e=this.keys.some(function(e){return e==t});e||this.keys.push(t)},_unRegisterKey:function(t){var e=this.keys.indexOf(t);this.keys.splice(e,1)},_isHotKeyPressed:function(){var t,e=!1,i=this,s=this.keys.sort();for(var a in u)t=u[a],s.length==t.length&&t.every(function(t,e){return t==s[e]})&&(i._trigger("hotKey",a),e=!0);return e},_trigger:function(t,e){this.$el.trigger(t,e)},_focusNextCell:function(t,e){e=e||this.cellType;var i=n.getParsedDate(this._getFocusedDate()),s=i.year,a=i.month,h=i.date;if(!this._isHotKeyPressed()){switch(t){case 37:"day"==e?h-=1:"","month"==e?a-=1:"","year"==e?s-=1:"";break;case 38:"day"==e?h-=7:"","month"==e?a-=3:"","year"==e?s-=4:"";break;case 39:"day"==e?h+=1:"","month"==e?a+=1:"","year"==e?s+=1:"";break;case 40:"day"==e?h+=7:"","month"==e?a+=3:"","year"==e?s+=4:""}var o=new Date(s,a,h);o.getTime()<this.minTime?o=this.minDate:o.getTime()>this.maxTime&&(o=this.maxDate),this.focused=o}},_getFocusedDate:function(){var t=this.focused||this.selectedDates[this.selectedDates.length-1],e=this.parsedDate;if(!t)switch(this.view){case"days":t=new Date(e.year,e.month,(new Date).getDate());break;case"months":t=new Date(e.year,e.month,1);break;case"years":t=new Date(e.year,0,1)}return t},_getCell:function(t,i){i=i||this.cellType;var s,a=n.getParsedDate(t),h='.datepicker--cell[data-year="'+a.year+'"]';switch(i){case"month":h='[data-month="'+a.month+'"]';break;case"day":h+='[data-month="'+a.month+'"][data-date="'+a.date+'"]'}return s=this.views[this.currentView].$el.find(h),s.length?s:e("")},destroy:function(){var t=this;t.$el.off(".adp").data("datepicker",""),t.selectedDates=[],t.focused="",t.views={},t.keys=[],t.minRange="",t.maxRange="",t.opts.inline||!t.elIsInput?t.$datepicker.closest(".datepicker-inline").remove():t.$datepicker.remove()},_handleAlreadySelectedDates:function(t,e){this.opts.range?this.opts.toggleSelected?this.removeDate(e):2!=this.selectedDates.length&&this._trigger("clickCell",e):this.opts.toggleSelected&&this.removeDate(e),this.opts.toggleSelected||(this.lastSelectedDate=t,this.opts.timepicker&&(this.timepicker._setTime(t),this.timepicker.update()))},_onShowEvent:function(t){this.visible||this.show()},_onBlur:function(){!this.inFocus&&this.visible&&this.hide()},_onMouseDownDatepicker:function(t){this.inFocus=!0},_onMouseUpDatepicker:function(t){this.inFocus=!1,t.originalEvent.inFocus=!0,t.originalEvent.timepickerFocus||this.$el.focus()},_onKeyUpGeneral:function(t){var e=this.$el.val();e||this.clear()},_onResize:function(){this.visible&&this.setPosition()},_onMouseUpBody:function(t){t.originalEvent.inFocus||this.visible&&!this.inFocus&&this.hide()},_onMouseUpEl:function(t){t.originalEvent.inFocus=!0,setTimeout(this._onKeyUpGeneral.bind(this),4)},_onKeyDown:function(t){var e=t.which;if(this._registerKey(e),e>=37&&40>=e&&(t.preventDefault(),this._focusNextCell(e)),13==e&&this.focused){if(this._getCell(this.focused).hasClass("-disabled-"))return;if(this.view!=this.opts.minView)this.down();else{var i=this._isSelected(this.focused,this.cellType);if(!i)return this.timepicker&&(this.focused.setHours(this.timepicker.hours),this.focused.setMinutes(this.timepicker.minutes)),void this.selectDate(this.focused);this._handleAlreadySelectedDates(i,this.focused)}}27==e&&this.hide()},_onKeyUp:function(t){var e=t.which;this._unRegisterKey(e)},_onHotKey:function(t,e){this._handleHotKey(e)},_onMouseEnterCell:function(t){var i=e(t.target).closest(".datepicker--cell"),s=this._getDateFromCell(i);this.silent=!0,this.focused&&(this.focused=""),i.addClass("-focus-"),this.focused=s,this.silent=!1,this.opts.range&&1==this.selectedDates.length&&(this.minRange=this.selectedDates[0],this.maxRange="",n.less(this.minRange,this.focused)&&(this.maxRange=this.minRange,this.minRange=""),this.views[this.currentView]._update())},_onMouseLeaveCell:function(t){var i=e(t.target).closest(".datepicker--cell");i.removeClass("-focus-"),this.silent=!0,this.focused="",this.silent=!1},_onTimeChange:function(t,e,i){var s=new Date,a=this.selectedDates,n=!1;a.length&&(n=!0,s=this.lastSelectedDate),s.setHours(e),s.setMinutes(i),n||this._getCell(s).hasClass("-disabled-")?(this._setInputValue(),this.opts.onSelect&&this._triggerOnChange()):this.selectDate(s)},_onClickCell:function(t,e){this.timepicker&&(e.setHours(this.timepicker.hours),e.setMinutes(this.timepicker.minutes)),this.selectDate(e)},set focused(t){if(!t&&this.focused){var e=this._getCell(this.focused);e.length&&e.removeClass("-focus-")}this._focused=t,this.opts.range&&1==this.selectedDates.length&&(this.minRange=this.selectedDates[0],this.maxRange="",n.less(this.minRange,this._focused)&&(this.maxRange=this.minRange,this.minRange="")),this.silent||(this.date=t)},get focused(){return this._focused},get parsedDate(){return n.getParsedDate(this.date)},set date(t){return t instanceof Date?(this.currentDate=t,this.inited&&!this.silent&&(this.views[this.view]._render(),this.nav._render(),this.visible&&this.elIsInput&&this.setPosition()),t):void 0},get date(){return this.currentDate},set view(t){return this.viewIndex=this.viewIndexes.indexOf(t),this.viewIndex<0?void 0:(this.prevView=this.currentView,this.currentView=t,this.inited&&(this.views[t]?this.views[t]._render():this.views[t]=new e.fn.datepicker.Body(this,t,this.opts),this.views[this.prevView].hide(),this.views[t].show(),this.nav._render(),this.opts.onChangeView&&this.opts.onChangeView(t),this.elIsInput&&this.visible&&this.setPosition()),t)},get view(){return this.currentView},get cellType(){return this.view.substring(0,this.view.length-1)},get minTime(){var t=n.getParsedDate(this.minDate);return new Date(t.year,t.month,t.date).getTime()},get maxTime(){var t=n.getParsedDate(this.maxDate);return new Date(t.year,t.month,t.date).getTime()},get curDecade(){return n.getDecade(this.date)}},n.getDaysCount=function(t){return new Date(t.getFullYear(),t.getMonth()+1,0).getDate()},n.getParsedDate=function(t){return{year:t.getFullYear(),month:t.getMonth(),fullMonth:t.getMonth()+1<10?"0"+(t.getMonth()+1):t.getMonth()+1,date:t.getDate(),fullDate:t.getDate()<10?"0"+t.getDate():t.getDate(),day:t.getDay(),hours:t.getHours(),fullHours:t.getHours()<10?"0"+t.getHours():t.getHours(),minutes:t.getMinutes(),fullMinutes:t.getMinutes()<10?"0"+t.getMinutes():t.getMinutes()}},n.getDecade=function(t){var e=10*Math.floor(t.getFullYear()/10);return[e,e+9]},n.template=function(t,e){return t.replace(/#\{([\w]+)\}/g,function(t,i){return e[i]||0===e[i]?e[i]:void 0})},n.isSame=function(t,e,i){if(!t||!e)return!1;var s=n.getParsedDate(t),a=n.getParsedDate(e),h=i?i:"day",o={day:s.date==a.date&&s.month==a.month&&s.year==a.year,month:s.month==a.month&&s.year==a.year,year:s.year==a.year};return o[h]},n.less=function(t,e,i){return t&&e?e.getTime()<t.getTime():!1},n.bigger=function(t,e,i){return t&&e?e.getTime()>t.getTime():!1},n.getLeadingZeroNum=function(t){return parseInt(t)<10?"0"+t:t},n.resetTime=function(t){return"object"==typeof t?(t=n.getParsedDate(t),new Date(t.year,t.month,t.date)):void 0},e.fn.datepicker=function(t){return this.each(function(){if(e.data(this,o)){var i=e.data(this,o);i.opts=e.extend(!0,i.opts,t),i.update()}else e.data(this,o,new m(this,t))})},e.fn.datepicker.Constructor=m,e.fn.datepicker.language={ru:{days:["Во�кре�енье","Понедельник","Вторник","Среда","Четверг","П�тница","Суббота"],daysShort:["Во�","Пон","Вто","Сре","Чет","П�т","Суб"],daysMin:["В�","Пн","Вт","Ср","Чт","Пт","Сб"],months:["Январь","Февраль","Март","�прель","Май","Июнь","Июль","�вгу�т","Сент�брь","Окт�брь","�о�брь","Декабрь"],monthsShort:["Янв","Фев","Мар","�пр","Май","Июн","Июл","�вг","Сен","Окт","�о�","Дек"],today:"Сегодн�",clear:"Очи�тить",dateFormat:"dd.mm.yyyy",timeFormat:"hh:ii",firstDay:1}},e(function(){e(r).datepicker()})}(),function(){var t={days:'<div class="datepicker--days datepicker--body"><div class="datepicker--days-names"></div><div class="datepicker--cells datepicker--cells-days"></div></div>',months:'<div class="datepicker--months datepicker--body"><div class="datepicker--cells datepicker--cells-months"></div></div>',years:'<div class="datepicker--years datepicker--body"><div class="datepicker--cells datepicker--cells-years"></div></div>'},s=e.fn.datepicker,a=s.Constructor;s.Body=function(t,i,s){this.d=t,this.type=i,this.opts=s,this.$el=e(""),this.opts.onlyTimepicker||this.init()},s.Body.prototype={init:function(){this._buildBaseHtml(),this._render(),this._bindEvents()},_bindEvents:function(){this.$el.on("click",".datepicker--cell",e.proxy(this._onClickCell,this))},_buildBaseHtml:function(){this.$el=e(t[this.type]).appendTo(this.d.$content),this.$names=e(".datepicker--days-names",this.$el),this.$cells=e(".datepicker--cells",this.$el)},_getDayNamesHtml:function(t,e,s,a){return e=e!=i?e:t,s=s?s:"",a=a!=i?a:0,a>7?s:7==e?this._getDayNamesHtml(t,0,s,++a):(s+='<div class="datepicker--day-name'+(this.d.isWeekend(e)?" -weekend-":"")+'">'+this.d.loc.daysMin[e]+"</div>",this._getDayNamesHtml(t,++e,s,++a))},_getCellContents:function(t,e){var i="datepicker--cell datepicker--cell-"+e,s=new Date,n=this.d,h=a.resetTime(n.minRange),o=a.resetTime(n.maxRange),r=n.opts,c=a.getParsedDate(t),d={},l=c.date;switch(e){case"day":n.isWeekend(c.day)&&(i+=" -weekend-"),c.month!=this.d.parsedDate.month&&(i+=" -other-month-",r.selectOtherMonths||(i+=" -disabled-"),r.showOtherMonths||(l=""));break;case"month":l=n.loc[n.opts.monthsField][c.month];break;case"year":var u=n.curDecade;l=c.year,(c.year<u[0]||c.year>u[1])&&(i+=" -other-decade-",r.selectOtherYears||(i+=" -disabled-"),r.showOtherYears||(l=""))}return r.onRenderCell&&(d=r.onRenderCell(t,e)||{},l=d.html?d.html:l,i+=d.classes?" "+d.classes:""),r.range&&(a.isSame(h,t,e)&&(i+=" -range-from-"),a.isSame(o,t,e)&&(i+=" -range-to-"),1==n.selectedDates.length&&n.focused?((a.bigger(h,t)&&a.less(n.focused,t)||a.less(o,t)&&a.bigger(n.focused,t))&&(i+=" -in-range-"),a.less(o,t)&&a.isSame(n.focused,t)&&(i+=" -range-from-"),a.bigger(h,t)&&a.isSame(n.focused,t)&&(i+=" -range-to-")):2==n.selectedDates.length&&a.bigger(h,t)&&a.less(o,t)&&(i+=" -in-range-")),a.isSame(s,t,e)&&(i+=" -current-"),n.focused&&a.isSame(t,n.focused,e)&&(i+=" -focus-"),n._isSelected(t,e)&&(i+=" -selected-"),(!n._isInRange(t,e)||d.disabled)&&(i+=" -disabled-"),{html:l,classes:i}},_getDaysHtml:function(t){var e=a.getDaysCount(t),i=new Date(t.getFullYear(),t.getMonth(),1).getDay(),s=new Date(t.getFullYear(),t.getMonth(),e).getDay(),n=i-this.d.loc.firstDay,h=6-s+this.d.loc.firstDay;n=0>n?n+7:n,h=h>6?h-7:h;for(var o,r,c=-n+1,d="",l=c,u=e+h;u>=l;l++)r=t.getFullYear(),o=t.getMonth(),d+=this._getDayHtml(new Date(r,o,l));return d},_getDayHtml:function(t){var e=this._getCellContents(t,"day");return'<div class="'+e.classes+'" data-date="'+t.getDate()+'" data-month="'+t.getMonth()+'" data-year="'+t.getFullYear()+'">'+e.html+"</div>"},_getMonthsHtml:function(t){for(var e="",i=a.getParsedDate(t),s=0;12>s;)e+=this._getMonthHtml(new Date(i.year,s)),s++;return e},_getMonthHtml:function(t){var e=this._getCellContents(t,"month");return'<div class="'+e.classes+'" data-month="'+t.getMonth()+'">'+e.html+"</div>"},_getYearsHtml:function(t){var e=(a.getParsedDate(t),a.getDecade(t)),i=e[0]-1,s="",n=i;for(n;n<=e[1]+1;n++)s+=this._getYearHtml(new Date(n,0));return s},_getYearHtml:function(t){var e=this._getCellContents(t,"year");return'<div class="'+e.classes+'" data-year="'+t.getFullYear()+'">'+e.html+"</div>"},_renderTypes:{days:function(){var t=this._getDayNamesHtml(this.d.loc.firstDay),e=this._getDaysHtml(this.d.currentDate);this.$cells.html(e),this.$names.html(t)},months:function(){var t=this._getMonthsHtml(this.d.currentDate);this.$cells.html(t)},years:function(){var t=this._getYearsHtml(this.d.currentDate);this.$cells.html(t)}},_render:function(){this.opts.onlyTimepicker||this._renderTypes[this.type].bind(this)()},_update:function(){var t,i,s,a=e(".datepicker--cell",this.$cells),n=this;a.each(function(a,h){i=e(this),s=n.d._getDateFromCell(e(this)),t=n._getCellContents(s,n.d.cellType),i.attr("class",t.classes)})},show:function(){this.opts.onlyTimepicker||(this.$el.addClass("active"),this.acitve=!0)},hide:function(){this.$el.removeClass("active"),this.active=!1},_handleClick:function(t){var e=t.data("date")||1,i=t.data("month")||0,s=t.data("year")||this.d.parsedDate.year,a=this.d;if(a.view!=this.opts.minView)return void a.down(new Date(s,i,e));var n=new Date(s,i,e),h=this.d._isSelected(n,this.d.cellType);return h?void a._handleAlreadySelectedDates.bind(a,h,n)():void a._trigger("clickCell",n)},_onClickCell:function(t){var i=e(t.target).closest(".datepicker--cell");i.hasClass("-disabled-")||this._handleClick.bind(this)(i)}}}(),function(){var t='<div class="datepicker--nav-action" data-action="prev">#{prevHtml}</div><div class="datepicker--nav-title">#{title}</div><div class="datepicker--nav-action" data-action="next">#{nextHtml}</div>',i='<div class="datepicker--buttons"></div>',s='<span class="datepicker--button" data-action="#{action}">#{label}</span>',a=e.fn.datepicker,n=a.Constructor;a.Navigation=function(t,e){this.d=t,this.opts=e,this.$buttonsContainer="",this.init()},a.Navigation.prototype={init:function(){this._buildBaseHtml(),this._bindEvents()},_bindEvents:function(){this.d.$nav.on("click",".datepicker--nav-action",e.proxy(this._onClickNavButton,this)),this.d.$nav.on("click",".datepicker--nav-title",e.proxy(this._onClickNavTitle,this)),this.d.$datepicker.on("click",".datepicker--button",e.proxy(this._onClickNavButton,this))},_buildBaseHtml:function(){this.opts.onlyTimepicker||this._render(),this._addButtonsIfNeed()},_addButtonsIfNeed:function(){this.opts.todayButton&&this._addButton("today"),this.opts.clearButton&&this._addButton("clear")},_render:function(){var i=this._getTitle(this.d.currentDate),s=n.template(t,e.extend({title:i},this.opts));this.d.$nav.html(s),"years"==this.d.view&&e(".datepicker--nav-title",this.d.$nav).addClass("-disabled-"),this.setNavStatus()},_getTitle:function(t){return this.d.formatDate(this.opts.navTitles[this.d.view],t)},_addButton:function(t){this.$buttonsContainer.length||this._addButtonsContainer();var i={action:t,label:this.d.loc[t]},a=n.template(s,i);e("[data-action="+t+"]",this.$buttonsContainer).length||this.$buttonsContainer.append(a)},_addButtonsContainer:function(){this.d.$datepicker.append(i),this.$buttonsContainer=e(".datepicker--buttons",this.d.$datepicker)},setNavStatus:function(){if((this.opts.minDate||this.opts.maxDate)&&this.opts.disableNavWhenOutOfRange){var t=this.d.parsedDate,e=t.month,i=t.year,s=t.date;switch(this.d.view){case"days":this.d._isInRange(new Date(i,e-1,1),"month")||this._disableNav("prev"),this.d._isInRange(new Date(i,e+1,1),"month")||this._disableNav("next");break;case"months":this.d._isInRange(new Date(i-1,e,s),"year")||this._disableNav("prev"),this.d._isInRange(new Date(i+1,e,s),"year")||this._disableNav("next");break;case"years":var a=n.getDecade(this.d.date);this.d._isInRange(new Date(a[0]-1,0,1),"year")||this._disableNav("prev"),this.d._isInRange(new Date(a[1]+1,0,1),"year")||this._disableNav("next")}}},_disableNav:function(t){e('[data-action="'+t+'"]',this.d.$nav).addClass("-disabled-")},_activateNav:function(t){e('[data-action="'+t+'"]',this.d.$nav).removeClass("-disabled-")},_onClickNavButton:function(t){var i=e(t.target).closest("[data-action]"),s=i.data("action");this.d[s]()},_onClickNavTitle:function(t){return e(t.target).hasClass("-disabled-")?void 0:"days"==this.d.view?this.d.view="months":void(this.d.view="years")}}}(),function(){var t='<div class="datepicker--time"><div class="datepicker--time-current">   <span class="datepicker--time-current-hours">#{hourVisible}</span>   <span class="datepicker--time-current-colon">:</span>   <span class="datepicker--time-current-minutes">#{minValue}</span></div><div class="datepicker--time-sliders">   <div class="datepicker--time-row">      <input type="range" name="hours" value="#{hourValue}" min="#{hourMin}" max="#{hourMax}" step="#{hourStep}"/>   </div>   <div class="datepicker--time-row">      <input type="range" name="minutes" value="#{minValue}" min="#{minMin}" max="#{minMax}" step="#{minStep}"/>   </div></div></div>',i=e.fn.datepicker,s=i.Constructor;i.Timepicker=function(t,e){this.d=t,this.opts=e,this.init()},i.Timepicker.prototype={init:function(){var t="input";this._setTime(this.d.date),this._buildHTML(),navigator.userAgent.match(/trident/gi)&&(t="change"),this.d.$el.on("selectDate",this._onSelectDate.bind(this)),this.$ranges.on(t,this._onChangeRange.bind(this)),this.$ranges.on("mouseup",this._onMouseUpRange.bind(this)),this.$ranges.on("mousemove focus ",this._onMouseEnterRange.bind(this)),this.$ranges.on("mouseout blur",this._onMouseOutRange.bind(this))},_setTime:function(t){var e=s.getParsedDate(t);this._handleDate(t),this.hours=e.hours<this.minHours?this.minHours:e.hours,this.minutes=e.minutes<this.minMinutes?this.minMinutes:e.minutes},_setMinTimeFromDate:function(t){this.minHours=t.getHours(),this.minMinutes=t.getMinutes(),this.d.lastSelectedDate&&this.d.lastSelectedDate.getHours()>t.getHours()&&(this.minMinutes=this.opts.minMinutes)},_setMaxTimeFromDate:function(t){
+this.maxHours=t.getHours(),this.maxMinutes=t.getMinutes(),this.d.lastSelectedDate&&this.d.lastSelectedDate.getHours()<t.getHours()&&(this.maxMinutes=this.opts.maxMinutes)},_setDefaultMinMaxTime:function(){var t=23,e=59,i=this.opts;this.minHours=i.minHours<0||i.minHours>t?0:i.minHours,this.minMinutes=i.minMinutes<0||i.minMinutes>e?0:i.minMinutes,this.maxHours=i.maxHours<0||i.maxHours>t?t:i.maxHours,this.maxMinutes=i.maxMinutes<0||i.maxMinutes>e?e:i.maxMinutes},_validateHoursMinutes:function(t){this.hours<this.minHours?this.hours=this.minHours:this.hours>this.maxHours&&(this.hours=this.maxHours),this.minutes<this.minMinutes?this.minutes=this.minMinutes:this.minutes>this.maxMinutes&&(this.minutes=this.maxMinutes)},_buildHTML:function(){var i=s.getLeadingZeroNum,a={hourMin:this.minHours,hourMax:i(this.maxHours),hourStep:this.opts.hoursStep,hourValue:this.hours,hourVisible:i(this.displayHours),minMin:this.minMinutes,minMax:i(this.maxMinutes),minStep:this.opts.minutesStep,minValue:i(this.minutes)},n=s.template(t,a);this.$timepicker=e(n).appendTo(this.d.$datepicker),this.$ranges=e('[type="range"]',this.$timepicker),this.$hours=e('[name="hours"]',this.$timepicker),this.$minutes=e('[name="minutes"]',this.$timepicker),this.$hoursText=e(".datepicker--time-current-hours",this.$timepicker),this.$minutesText=e(".datepicker--time-current-minutes",this.$timepicker),this.d.ampm&&(this.$ampm=e('<span class="datepicker--time-current-ampm">').appendTo(e(".datepicker--time-current",this.$timepicker)).html(this.dayPeriod),this.$timepicker.addClass("-am-pm-"))},_updateCurrentTime:function(){var t=s.getLeadingZeroNum(this.displayHours),e=s.getLeadingZeroNum(this.minutes);this.$hoursText.html(t),this.$minutesText.html(e),this.d.ampm&&this.$ampm.html(this.dayPeriod)},_updateRanges:function(){this.$hours.attr({min:this.minHours,max:this.maxHours}).val(this.hours),this.$minutes.attr({min:this.minMinutes,max:this.maxMinutes}).val(this.minutes)},_handleDate:function(t){this._setDefaultMinMaxTime(),t&&(s.isSame(t,this.d.opts.minDate)?this._setMinTimeFromDate(this.d.opts.minDate):s.isSame(t,this.d.opts.maxDate)&&this._setMaxTimeFromDate(this.d.opts.maxDate)),this._validateHoursMinutes(t)},update:function(){this._updateRanges(),this._updateCurrentTime()},_getValidHoursFromDate:function(t,e){var i=t,a=t;t instanceof Date&&(i=s.getParsedDate(t),a=i.hours);var n=e||this.d.ampm,h="am";if(n)switch(!0){case 0==a:a=12;break;case 12==a:h="pm";break;case a>11:a-=12,h="pm"}return{hours:a,dayPeriod:h}},set hours(t){this._hours=t;var e=this._getValidHoursFromDate(t);this.displayHours=e.hours,this.dayPeriod=e.dayPeriod},get hours(){return this._hours},_onChangeRange:function(t){var i=e(t.target),s=i.attr("name");this.d.timepickerIsActive=!0,this[s]=i.val(),this._updateCurrentTime(),this.d._trigger("timeChange",[this.hours,this.minutes]),this._handleDate(this.d.lastSelectedDate),this.update()},_onSelectDate:function(t,e){this._handleDate(e),this.update()},_onMouseEnterRange:function(t){var i=e(t.target).attr("name");e(".datepicker--time-current-"+i,this.$timepicker).addClass("-focus-")},_onMouseOutRange:function(t){var i=e(t.target).attr("name");this.d.inFocus||e(".datepicker--time-current-"+i,this.$timepicker).removeClass("-focus-")},_onMouseUpRange:function(t){this.d.timepickerIsActive=!1}}}()}(window,jQuery);
+//# sourceMappingURL=datepicker.min.js.map
diff --git a/hesk/js/hesk_javascript.js b/hesk/js/hesk_javascript.js
new file mode 100644
index 0000000..ad0c646
--- /dev/null
+++ b/hesk/js/hesk_javascript.js
@@ -0,0 +1,466 @@
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+function hesk_insertTag(tag) {
+var text_to_insert = '%%'+tag+'%%';
+hesk_insertAtCursor(document.form1.msg, text_to_insert);
+document.form1.message.focus();
+}
+
+function hesk_insertAtCursor(myField, myValue) {
+if (document.selection) {
+myField.focus();
+sel = document.selection.createRange();
+sel.text = myValue;
+}
+else if (myField.selectionStart || myField.selectionStart == '0') {
+var startPos = myField.selectionStart;
+var endPos = myField.selectionEnd;
+myField.value = myField.value.substring(0, startPos)
++ myValue
++ myField.value.substring(endPos, myField.value.length);
+} else {
+myField.value += myValue;
+}
+}
+
+function hesk_changeAll(myID) {
+  var d = document.form1;
+  var setTo = myID.checked ? true : false;
+
+  for (var i = 0; i < d.elements.length; i++)
+  {
+    if(d.elements[i].type == 'checkbox' && d.elements[i].name != 'checkall')
+    {
+     d.elements[i].checked = setTo;
+    }
+  }
+}
+
+function hesk_attach_disable(ids) {
+ for($i=0;$i<ids.length;$i++) {
+      if (ids[$i]=='c11'||ids[$i]=='c21'||ids[$i]=='c31'||ids[$i]=='c41'||ids[$i]=='c51') {
+            document.getElementById(ids[$i]).checked=false;
+      }
+      document.getElementById(ids[$i]).disabled=true;
+ }
+}
+
+function hesk_attach_enable(ids) {
+ for($i=0;$i<ids.length;$i++) {
+      document.getElementById(ids[$i]).disabled=false;
+ }
+}
+
+function hesk_attach_handle(el, ids) {
+    for($i=0;$i<ids.length;$i++) {
+        document.getElementById(ids[$i]).disabled=!el.checked;
+    }
+}
+
+function hesk_attach_toggle(control,ids) {
+ if (document.getElementById(control).checked) {
+     hesk_attach_enable(ids);
+ } else {
+     hesk_attach_disable(ids);
+ }
+}
+
+function hesk_window(PAGE,HGT,WDT)
+{
+ var HeskWin = window.open(PAGE,"Hesk_window","height="+HGT+",width="+WDT+",menubar=0,location=0,toolbar=0,status=0,resizable=1,scrollbars=1");
+ HeskWin.focus();
+}
+
+function hesk_toggleLayerDisplay(nr) {
+        if (document.all)
+                document.all[nr].style.display = (document.all[nr].style.display == 'none') ? 'block' : 'none';
+        else if (document.getElementById)
+                document.getElementById(nr).style.display = (document.getElementById(nr).style.display == 'none') ? 'block' : 'none';
+}
+
+function hesk_confirmExecute(myText) {
+         if (confirm(myText))
+         {
+          return true;
+         }
+         return false;
+}
+
+function hesk_deleteIfSelected(myField,myText) {
+         if(document.getElementById(myField).checked)
+         {
+          return hesk_confirmExecute(myText);
+         }
+}
+
+function hesk_rate(url,element_id)
+{
+        if (url.length==0)
+        {
+                return false;
+        }
+
+        var element = document.getElementById(element_id);
+
+        xmlHttp=GetXmlHttpObject();
+        if (xmlHttp==null)
+        {
+                alert ("Your browser does not support AJAX!");
+                return;
+        }
+
+        xmlHttp.open("GET",url,true);
+
+        xmlHttp.onreadystatechange = function()
+        {
+         if (xmlHttp.readyState == 4 && xmlHttp.status == 200)
+         {
+          element.innerHTML = xmlHttp.responseText;
+         }
+        }
+
+        xmlHttp.send(null);
+}
+
+function stateChanged()
+{
+        if (xmlHttp.readyState==4)
+        {
+                document.getElementById("rating").innerHTML=xmlHttp.responseText;
+        }
+}
+
+function GetXmlHttpObject()
+{
+        var xmlHttp=null;
+        try
+        {
+                // Firefox, Opera 8.0+, Safari
+                xmlHttp=new XMLHttpRequest();
+        }
+        catch (e)
+        {
+                // Internet Explorer
+                try
+                {
+                        xmlHttp=new ActiveXObject("Msxml2.XMLHTTP");
+                }
+                catch (e)
+                {
+                        xmlHttp=new ActiveXObject("Microsoft.XMLHTTP");
+                }
+        }
+        return xmlHttp;
+}
+
+var heskKBquery = '';
+var heskKBfailed = false;
+
+function hesk_suggestKB()
+{
+ var d = document.form1;
+ var s = d.subject.value;
+ var m = d.message.value;
+ var element = document.getElementById('kb_suggestions');
+
+ if (s != '' && m != '' && (heskKBquery != s + " " + m || heskKBfailed == true) )
+ {
+  element.style.display = 'block';
+  var params = "p=1&" + "q=" + encodeURIComponent( s + " " + m );
+  heskKBquery = s + " " + m;
+
+   xmlHttp=GetXmlHttpObject();
+   if (xmlHttp==null)
+   {
+     return;
+   }
+
+   xmlHttp.open('POST','suggest_articles.php',true);
+   xmlHttp.setRequestHeader("Content-type", "application/x-www-form-urlencoded");
+
+   xmlHttp.onreadystatechange = function()
+   {
+      if (xmlHttp.readyState == 4 && xmlHttp.status == 200)
+      {
+       element.innerHTML = xmlHttp.responseText;
+       heskKBfailed = false;
+      }
+      else
+      {
+       heskKBfailed = true;
+      }
+   }
+
+   xmlHttp.send(params);
+ }
+
+ setTimeout(function() { hesk_suggestKB(); }, 2000);
+
+}
+
+function hesk_suggestKBsearch(isAdmin)
+{
+ var d = document.searchform;
+ var s = d.search.value;
+ var element = document.getElementById('kb_suggestions');
+
+ if (isAdmin)
+ {
+  var path = 'admin_suggest_articles.php';
+ }
+ else
+ {
+  var path = 'suggest_articles.php';
+ }
+
+ if (s != '' && (heskKBquery != s || heskKBfailed == true) )
+ {
+  element.style.display = 'block';
+  var params = "q=" + encodeURIComponent( s );
+  heskKBquery = s;
+
+   xmlHttp=GetXmlHttpObject();
+   if (xmlHttp==null)
+   {
+     return;
+   }
+
+   xmlHttp.open('POST', path, true);
+   xmlHttp.setRequestHeader("Content-type", "application/x-www-form-urlencoded");
+
+   xmlHttp.onreadystatechange = function()
+   {
+      if (xmlHttp.readyState == 4 && xmlHttp.status == 200)
+      {
+       element.innerHTML = unescape(xmlHttp.responseText);
+       heskKBfailed = false;
+      }
+      else
+      {
+       heskKBfailed = true;
+      }
+   }
+
+   xmlHttp.send(params);
+ }
+
+ setTimeout(function() { hesk_suggestKBsearch(isAdmin); }, 2000);
+}
+
+function hesk_suggestEmail(emailField, displayDiv, padDiv, isAdmin, allowMultiple)
+{
+ var email = document.getElementById(emailField).value;
+ var element = document.getElementById(displayDiv);
+
+ if (isAdmin)
+ {
+  var path = '../suggest_email.php';
+ }
+ else
+ {
+  var path = 'suggest_email.php';
+ }
+
+ if (email != '')
+ {
+  var params = "e=" + encodeURIComponent(email) + "&ef=" + encodeURIComponent(emailField) + "&dd=" + encodeURIComponent(displayDiv) + "&pd=" + encodeURIComponent(padDiv);
+
+  if (allowMultiple)
+  {
+   params += "&am=1";
+  }
+
+   xmlHttp=GetXmlHttpObject();
+   if (xmlHttp==null)
+   {
+     return;
+   }
+
+   xmlHttp.open('POST', path, true);
+   xmlHttp.setRequestHeader("Content-type", "application/x-www-form-urlencoded");
+
+   xmlHttp.onreadystatechange = function()
+   {
+       if (xmlHttp.readyState === 4 && xmlHttp.status === 200)
+       {
+           element.innerHTML = '';
+        var suggestFormat = '' +
+              '<div class="notification-flash service-message orange" id="{0}" style="display: block; margin-bottom: 10px;">' +
+                '<div class="notification--title">{1}</div>' +
+                '<div class="notification--text">' +
+                    '<a class="link" href="javascript:" onclick="hesk_applyEmailSuggestion(\'{0}\', \'' + emailField + '\', \'{2}\', \'{3}\')">' +
+                        '{4}' +
+                    '</a> | ' +
+                    '<a class="link" href="javascript:void(0);" onclick="document.getElementById(\'{0}\').style.display=\'none\';">' +
+                        '{5}' +
+                    '</a>' +
+                '</div>' +
+              '</div>';
+          var response = JSON.parse(xmlHttp.responseText);
+          for (var i = 0; i < response.length; i++) {
+              var suggestion = response[i];
+              element.innerHTML += suggestFormat.replace(/\{0}/g, suggestion.id)
+                  .replace(/\{1}/g, suggestion.suggestText)
+                  .replace(/\{2}/g, suggestion.originalAddress)
+                  .replace(/\{3}/g, suggestion.formattedSuggestedEmail)
+                  .replace(/\{4}/g, suggestion.yesResponseText)
+                  .replace(/\{5}/g, suggestion.noResponseText);
+              console.log(response[i]);
+          }
+        element.style.display = 'block';
+       }
+   }
+
+   xmlHttp.send(params);
+ }
+}
+
+function hesk_applyEmailSuggestion(emailTypoId, emailField, originalEmail, formattedSuggestedEmail) {
+    var eml = document.getElementById(emailField).value;
+    var regex = new RegExp(originalEmail, "gi");
+    document.getElementById(emailField).value = eml.replace(regex, formattedSuggestedEmail);
+    document.getElementById(emailTypoId).style.display = 'none';
+}
+
+function hesk_btn(Elem, myClass)
+{
+        Elem.className = myClass;
+}
+
+function hesk_checkPassword(password)
+{
+
+    var numbers = "0123456789";
+    var lowercase = "abcdefghijklmnopqrstuvwxyz";
+    var uppercase = "ABCDEFGHIJKLMNOPQRSTUVWXYZ";
+    var punctuation = "!.@$#*()%~<>{}[]";
+
+    var combinations = 0;
+
+    if (hesk_contains(password, numbers) > 0) {
+        combinations += 10;
+    }
+
+    if (hesk_contains(password, lowercase) > 0) {
+        combinations += 26;
+    }
+
+    if (hesk_contains(password, uppercase) > 0) {
+        combinations += 26;
+    }
+
+    if (hesk_contains(password, punctuation) > 0) {
+        combinations += punctuation.length;
+    }
+
+    var totalCombinations = Math.pow(combinations, password.length);
+    var timeInSeconds = (totalCombinations / 200) / 2;
+    var timeInDays = timeInSeconds / 86400
+    var lifetime = 365000;
+    var percentage = timeInDays / lifetime;
+
+    var friendlyPercentage = hesk_cap(Math.round(percentage * 100), 98);
+
+    if (friendlyPercentage < (password.length * 5)) {
+        friendlyPercentage += password.length * 5;
+    }
+
+    var friendlyPercentage = hesk_cap(friendlyPercentage, 98);
+
+    var progressBar = document.getElementById("progressBar");
+    progressBar.style.width = friendlyPercentage + "%";
+
+    if (percentage > 1) {
+        // strong password
+        progressBar.style.backgroundColor = "#3bce08";
+        return;
+    }
+
+    if (percentage > 0.5) {
+        // reasonable password
+        progressBar.style.backgroundColor = "#ffd801";
+        return;
+    }
+
+    if (percentage > 0.10) {
+        // weak password
+        progressBar.style.backgroundColor = "orange";
+        return;
+    }
+
+    if (percentage <= 0.10) {
+        // very weak password
+        progressBar.style.backgroundColor = "red";
+        return;
+    }
+
+}
+
+function hesk_cap(number, max) {
+    if (number > max) {
+        return max;
+    } else {
+        return number;
+    }
+}
+
+function hesk_contains(password, validChars) {
+
+    count = 0;
+
+    for (i = 0; i < password.length; i++) {
+        var char = password.charAt(i);
+        if (validChars.indexOf(char) > -1) {
+            count++;
+        }
+    }
+
+    return count;
+}
+
+function setCookie(name, value, expires, path, domain, secure)
+{
+        document.cookie= name + "=" + escape(value) +
+                ((expires) ? "; expires=" + expires.toGMTString() : "") +
+                ((path) ? "; path=" + path : "") +
+                ((domain) ? "; domain=" + domain : "") +
+                ((secure) ? "; secure" : "");
+}
+
+function getCookie(name)
+{
+        var dc = document.cookie;
+        var prefix = name + "=";
+        var begin = dc.indexOf("; " + prefix);
+        if (begin == -1) {
+                begin = dc.indexOf(prefix);
+                if (begin != 0) return null;
+        } else {
+                begin += 2;
+        }
+        var end = document.cookie.indexOf(";", begin);
+        if (end == -1) {
+                end = dc.length;
+        }
+        return unescape(dc.substring(begin + prefix.length, end));
+}
+
+function deleteCookie(name, path, domain)
+{
+        if (getCookie(name)) {
+                document.cookie = name + "=" +
+                        ((path) ? "; path=" + path : "") +
+                        ((domain) ? "; domain=" + domain : "") +
+                        "; expires=Thu, 01-Jan-70 00:00:01 GMT";
+        }
+}
\ No newline at end of file
diff --git a/hesk/js/hesk_javascript.min.js b/hesk/js/hesk_javascript.min.js
new file mode 100644
index 0000000..a60013e
--- /dev/null
+++ b/hesk/js/hesk_javascript.min.js
@@ -0,0 +1,104 @@
+function hesk_insertTag(tag){var text_to_insert='%%'+tag+'%%';hesk_insertAtCursor(document.form1.msg,text_to_insert);document.form1.message.focus()}
+function hesk_insertAtCursor(myField,myValue){if(document.selection){myField.focus();sel=document.selection.createRange();sel.text=myValue}
+else if(myField.selectionStart||myField.selectionStart=='0'){var startPos=myField.selectionStart;var endPos=myField.selectionEnd;myField.value=myField.value.substring(0,startPos)+myValue+myField.value.substring(endPos,myField.value.length)}else{myField.value+=myValue}}
+function hesk_changeAll(myID){var d=document.form1;var setTo=myID.checked?!0:!1;for(var i=0;i<d.elements.length;i++)
+{if(d.elements[i].type=='checkbox'&&d.elements[i].name!='checkall')
+{d.elements[i].checked=setTo}}}
+function hesk_attach_disable(ids){for($i=0;$i<ids.length;$i++){if(ids[$i]=='c11'||ids[$i]=='c21'||ids[$i]=='c31'||ids[$i]=='c41'||ids[$i]=='c51'){document.getElementById(ids[$i]).checked=!1}
+document.getElementById(ids[$i]).disabled=!0}}
+function hesk_attach_enable(ids){for($i=0;$i<ids.length;$i++){document.getElementById(ids[$i]).disabled=!1}}
+function hesk_attach_handle(el,ids){for($i=0;$i<ids.length;$i++){document.getElementById(ids[$i]).disabled=!el.checked}}
+function hesk_attach_toggle(control,ids){if(document.getElementById(control).checked){hesk_attach_enable(ids)}else{hesk_attach_disable(ids)}}
+function hesk_window(PAGE,HGT,WDT)
+{var HeskWin=window.open(PAGE,"Hesk_window","height="+HGT+",width="+WDT+",menubar=0,location=0,toolbar=0,status=0,resizable=1,scrollbars=1");HeskWin.focus()}
+function hesk_toggleLayerDisplay(nr){if(document.all)
+document.all[nr].style.display=(document.all[nr].style.display=='none')?'block':'none';else if(document.getElementById)
+document.getElementById(nr).style.display=(document.getElementById(nr).style.display=='none')?'block':'none'}
+function hesk_confirmExecute(myText){if(confirm(myText))
+{return!0}
+return!1}
+function hesk_deleteIfSelected(myField,myText){if(document.getElementById(myField).checked)
+{return hesk_confirmExecute(myText)}}
+function hesk_rate(url,element_id)
+{if(url.length==0)
+{return!1}
+var element=document.getElementById(element_id);xmlHttp=GetXmlHttpObject();if(xmlHttp==null)
+{alert("Your browser does not support AJAX!");return}
+xmlHttp.open("GET",url,!0);xmlHttp.onreadystatechange=function()
+{if(xmlHttp.readyState==4&&xmlHttp.status==200)
+{element.innerHTML=xmlHttp.responseText}}
+xmlHttp.send(null)}
+function stateChanged()
+{if(xmlHttp.readyState==4)
+{document.getElementById("rating").innerHTML=xmlHttp.responseText}}
+function GetXmlHttpObject()
+{var xmlHttp=null;try
+{xmlHttp=new XMLHttpRequest()}
+catch(e)
+{try
+{xmlHttp=new ActiveXObject("Msxml2.XMLHTTP")}
+catch(e)
+{xmlHttp=new ActiveXObject("Microsoft.XMLHTTP")}}
+return xmlHttp}
+var heskKBquery='';var heskKBfailed=!1;function hesk_suggestKB()
+{var d=document.form1;var s=d.subject.value;var m=d.message.value;var element=document.getElementById('kb_suggestions');if(s!=''&&m!=''&&(heskKBquery!=s+" "+m||heskKBfailed==!0))
+{element.style.display='block';var params="p=1&"+"q="+encodeURIComponent(s+" "+m);heskKBquery=s+" "+m;xmlHttp=GetXmlHttpObject();if(xmlHttp==null)
+{return}
+xmlHttp.open('POST','suggest_articles.php',!0);xmlHttp.setRequestHeader("Content-type","application/x-www-form-urlencoded");xmlHttp.onreadystatechange=function()
+{if(xmlHttp.readyState==4&&xmlHttp.status==200)
+{element.innerHTML=xmlHttp.responseText;heskKBfailed=!1}
+else{heskKBfailed=!0}}
+xmlHttp.send(params)}
+setTimeout(function(){hesk_suggestKB()},2000)}
+function hesk_suggestKBsearch(isAdmin)
+{var d=document.searchform;var s=d.search.value;var element=document.getElementById('kb_suggestions');if(isAdmin)
+{var path='admin_suggest_articles.php'}
+else{var path='suggest_articles.php'}
+if(s!=''&&(heskKBquery!=s||heskKBfailed==!0))
+{element.style.display='block';var params="q="+encodeURIComponent(s);heskKBquery=s;xmlHttp=GetXmlHttpObject();if(xmlHttp==null)
+{return}
+xmlHttp.open('POST',path,!0);xmlHttp.setRequestHeader("Content-type","application/x-www-form-urlencoded");xmlHttp.onreadystatechange=function()
+{if(xmlHttp.readyState==4&&xmlHttp.status==200)
+{element.innerHTML=unescape(xmlHttp.responseText);heskKBfailed=!1}
+else{heskKBfailed=!0}}
+xmlHttp.send(params)}
+setTimeout(function(){hesk_suggestKBsearch(isAdmin)},2000)}
+function hesk_suggestEmail(emailField,displayDiv,padDiv,isAdmin,allowMultiple)
+{var email=document.getElementById(emailField).value;var element=document.getElementById(displayDiv);if(isAdmin)
+{var path='../suggest_email.php'}
+else{var path='suggest_email.php'}
+if(email!='')
+{var params="e="+encodeURIComponent(email)+"&ef="+encodeURIComponent(emailField)+"&dd="+encodeURIComponent(displayDiv)+"&pd="+encodeURIComponent(padDiv);if(allowMultiple)
+{params+="&am=1"}
+xmlHttp=GetXmlHttpObject();if(xmlHttp==null)
+{return}
+xmlHttp.open('POST',path,!0);xmlHttp.setRequestHeader("Content-type","application/x-www-form-urlencoded");xmlHttp.onreadystatechange=function()
+{if(xmlHttp.readyState===4&&xmlHttp.status===200)
+{element.innerHTML='';var suggestFormat=''+'<div class="notification-flash service-message orange" id="{0}" style="display: block; margin-bottom: 10px;">'+'<div class="notification--title">{1}</div>'+'<div class="notification--text">'+'<a class="link" href="javascript:" onclick="hesk_applyEmailSuggestion(\'{0}\', \''+emailField+'\', \'{2}\', \'{3}\')">'+'{4}'+'</a> | '+'<a class="link" href="javascript:void(0);" onclick="document.getElementById(\'{0}\').style.display=\'none\';">'+'{5}'+'</a>'+'</div>'+'</div>';var response=JSON.parse(xmlHttp.responseText);for(var i=0;i<response.length;i++){var suggestion=response[i];element.innerHTML+=suggestFormat.replace(/\{0}/g,suggestion.id).replace(/\{1}/g,suggestion.suggestText).replace(/\{2}/g,suggestion.originalAddress).replace(/\{3}/g,suggestion.formattedSuggestedEmail).replace(/\{4}/g,suggestion.yesResponseText).replace(/\{5}/g,suggestion.noResponseText);console.log(response[i])}
+element.style.display='block'}}
+xmlHttp.send(params)}}
+function hesk_applyEmailSuggestion(emailTypoId,emailField,originalEmail,formattedSuggestedEmail){var eml=document.getElementById(emailField).value;var regex=new RegExp(originalEmail,"gi");document.getElementById(emailField).value=eml.replace(regex,formattedSuggestedEmail);document.getElementById(emailTypoId).style.display='none'}
+function hesk_btn(Elem,myClass)
+{Elem.className=myClass}
+function hesk_checkPassword(password)
+{var numbers="0123456789";var lowercase="abcdefghijklmnopqrstuvwxyz";var uppercase="ABCDEFGHIJKLMNOPQRSTUVWXYZ";var punctuation="!.@$#*()%~<>{}[]";var combinations=0;if(hesk_contains(password,numbers)>0){combinations+=10}
+if(hesk_contains(password,lowercase)>0){combinations+=26}
+if(hesk_contains(password,uppercase)>0){combinations+=26}
+if(hesk_contains(password,punctuation)>0){combinations+=punctuation.length}
+var totalCombinations=Math.pow(combinations,password.length);var timeInSeconds=(totalCombinations/200)/2;var timeInDays=timeInSeconds/86400
+var lifetime=365000;var percentage=timeInDays/lifetime;var friendlyPercentage=hesk_cap(Math.round(percentage*100),98);if(friendlyPercentage<(password.length*5)){friendlyPercentage+=password.length*5}
+var friendlyPercentage=hesk_cap(friendlyPercentage,98);var progressBar=document.getElementById("progressBar");progressBar.style.width=friendlyPercentage+"%";if(percentage>1){progressBar.style.backgroundColor="#3bce08";return}
+if(percentage>0.5){progressBar.style.backgroundColor="#ffd801";return}
+if(percentage>0.10){progressBar.style.backgroundColor="orange";return}
+if(percentage<=0.10){progressBar.style.backgroundColor="red";return}}
+function hesk_cap(number,max){if(number>max){return max}else{return number}}
+function hesk_contains(password,validChars){count=0;for(i=0;i<password.length;i++){var char=password.charAt(i);if(validChars.indexOf(char)>-1){count++}}
+return count}
+function setCookie(name,value,expires,path,domain,secure)
+{document.cookie=name+"="+escape(value)+((expires)?"; expires="+expires.toGMTString():"")+((path)?"; path="+path:"")+((domain)?"; domain="+domain:"")+((secure)?"; secure":"")}
+function getCookie(name)
+{var dc=document.cookie;var prefix=name+"=";var begin=dc.indexOf("; "+prefix);if(begin==-1){begin=dc.indexOf(prefix);if(begin!=0)return null}else{begin+=2}
+var end=document.cookie.indexOf(";",begin);if(end==-1){end=dc.length}
+return unescape(dc.substring(begin+prefix.length,end))}
+function deleteCookie(name,path,domain)
+{if(getCookie(name)){document.cookie=name+"="+((path)?"; path="+path:"")+((domain)?"; domain="+domain:"")+"; expires=Thu, 01-Jan-70 00:00:01 GMT"}}
\ No newline at end of file
diff --git a/hesk/js/jquery-3.4.1.min.js b/hesk/js/jquery-3.4.1.min.js
new file mode 100644
index 0000000..42a1299
--- /dev/null
+++ b/hesk/js/jquery-3.4.1.min.js
@@ -0,0 +1,4 @@
+/*! jQuery v3.4.1 | (c) JS Foundation and other contributors | jquery.org/license */
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+
+//# sourceMappingURL=jquery-3.4.1.min.js.map
diff --git a/hesk/js/jquery.autocomplete.js b/hesk/js/jquery.autocomplete.js
new file mode 100644
index 0000000..874049c
--- /dev/null
+++ b/hesk/js/jquery.autocomplete.js
@@ -0,0 +1,1177 @@
+/**
+ * @preserve jQuery Autocomplete plugin v1.2.6
+ * @homepage http://xdsoft.net/jqplugins/autocomplete/
+ * @license MIT - MIT-LICENSE.txt
+ * (c) 2014, Chupurnov Valeriy <chupurnov@gmail.com>
+ */
+(function ($) {
+	'use strict';
+	var	ARROWLEFT = 37,
+		ARROWRIGHT = 39,
+		ARROWUP = 38,
+		ARROWDOWN = 40,
+		TAB = 9,
+		CTRLKEY = 17,
+		SHIFTKEY = 16,
+		DEL = 46,
+		ENTER = 13,
+		ESC = 27,
+		BACKSPACE = 8,
+		AKEY = 65,
+		CKEY = 67,
+		VKEY = 86,
+		ZKEY = 90,
+		YKEY = 89,
+		defaultSetting = {},
+		//currentInput = false,
+		ctrlDown = false,
+		shiftDown = false,
+		publics = {},
+		accent_map = {
+			'ẚ':'a','�':'a','á':'a','À':'a','à':'a','Ă':'a','ă':'a','Ắ':'a','ắ':'a','Ằ':'a','ằ':'a','Ẵ':'a','ẵ':'a','Ẳ':'a',
+			'Ẫ':'a','ẫ':'a','Ẩ':'a','ẩ':'a','�':'a','ǎ':'a','Å':'a','å':'a','Ǻ':'a','ǻ':'a','Ä':'a','ä':'a','Ǟ':'a','ǟ':'a',
+			'Ã':'a','ã':'a','Ȧ':'a','ȧ':'a','Ǡ':'a','ǡ':'a','Ą':'a','ą':'a','Ā':'a','�':'a','Ả':'a','ả':'a','Ȁ':'a','�':'a',
+			'Ȃ':'a','ȃ':'a','Ạ':'a','ạ':'a','Ặ':'a','ặ':'a','Ậ':'a','ậ':'a','Ḁ':'a','�':'a','Ⱥ':'a','ⱥ':'a','Ǽ':'a','ǽ':'a',
+			'Ǣ':'a','ǣ':'a','Ḃ':'b','ḃ':'b','Ḅ':'b','ḅ':'b','Ḇ':'b','ḇ':'b','Ƀ':'b','ƀ':'b','ᵬ':'b','�':'b','ɓ':'b','Ƃ':'b',
+			'ƃ':'b','Ć':'c','ć':'c','Ĉ':'c','ĉ':'c','Č':'c','�':'c','Ċ':'c','ċ':'c','Ç':'c','ç':'c','Ḉ':'c','ḉ':'c','Ȼ':'c',
+			'ȼ':'c','Ƈ':'c','ƈ':'c','ɕ':'c','Ď':'d','�':'d','Ḋ':'d','ḋ':'d','�':'d','ḑ':'d','Ḍ':'d','�':'d','Ḓ':'d','ḓ':'d',
+			'Ḏ':'d','�':'d','�':'d','đ':'d','ᵭ':'d','Ɖ':'d','ɖ':'d','Ɗ':'d','ɗ':'d','Ƌ':'d','ƌ':'d','ȡ':'d','ð':'d','É':'e',
+			'�':'e','Ǝ':'e','�':'e','é':'e','È':'e','è':'e','Ĕ':'e','ĕ':'e','Ê':'e','ê':'e','Ế':'e','ế':'e','Ề':'e','�':'e',
+			'Ễ':'e','ễ':'e','Ể':'e','ể':'e','Ě':'e','ě':'e','Ë':'e','ë':'e','Ẽ':'e','ẽ':'e','Ė':'e','ė':'e','Ȩ':'e','ȩ':'e',
+			'Ḝ':'e','�':'e','Ę':'e','ę':'e','Ē':'e','ē':'e','Ḗ':'e','ḗ':'e','Ḕ':'e','ḕ':'e','Ẻ':'e','ẻ':'e','Ȅ':'e','ȅ':'e',
+			'Ȇ':'e','ȇ':'e','Ẹ':'e','ẹ':'e','Ệ':'e','ệ':'e','Ḙ':'e','ḙ':'e','Ḛ':'e','ḛ':'e','Ɇ':'e','ɇ':'e','ɚ':'e','�':'e',
+			'Ḟ':'f','ḟ':'f','ᵮ':'f','Ƒ':'f','ƒ':'f','Ǵ':'g','ǵ':'g','Ğ':'g','ğ':'g','Ĝ':'g','�':'g','Ǧ':'g','ǧ':'g','Ġ':'g',
+			'ġ':'g','Ģ':'g','ģ':'g','Ḡ':'g','ḡ':'g','Ǥ':'g','ǥ':'g','Ɠ':'g','ɠ':'g','Ĥ':'h','ĥ':'h','Ȟ':'h','ȟ':'h','Ḧ':'h',
+			'ḧ':'h','Ḣ':'h','ḣ':'h','Ḩ':'h','ḩ':'h','Ḥ':'h','ḥ':'h','Ḫ':'h','ḫ':'h','H':'h','̱':'h','ẖ':'h','Ħ':'h','ħ':'h',
+			'Ⱨ':'h','ⱨ':'h','�':'i','í':'i','Ì':'i','ì':'i','Ĭ':'i','ĭ':'i','Î':'i','î':'i','�':'i','�':'i','�':'i','ï':'i',
+			'Ḯ':'i','ḯ':'i','Ĩ':'i','ĩ':'i','İ':'i','i':'i','Į':'i','į':'i','Ī':'i','ī':'i','Ỉ':'i','ỉ':'i','Ȉ':'i','ȉ':'i',
+			'Ȋ':'i','ȋ':'i','Ị':'i','ị':'i','Ḭ':'i','ḭ':'i','I':'i','ı':'i','Ɨ':'i','ɨ':'i','Ĵ':'j','ĵ':'j','J':'j','̌':'j',
+			'ǰ':'j','ȷ':'j','Ɉ':'j','ɉ':'j','�':'j','ɟ':'j','ʄ':'j','Ḱ':'k','ḱ':'k','Ǩ':'k','ǩ':'k','Ķ':'k','ķ':'k','Ḳ':'k',
+			'ḳ':'k','Ḵ':'k','ḵ':'k','Ƙ':'k','ƙ':'k','Ⱪ':'k','ⱪ':'k','Ĺ':'a','ĺ':'l','Ľ':'l','ľ':'l','Ļ':'l','ļ':'l','Ḷ':'l',
+			'ḷ':'l','Ḹ':'l','ḹ':'l','Ḽ':'l','ḽ':'l','Ḻ':'l','ḻ':'l','�':'l','ł':'l','̣':'l','Ŀ':'l',
+			'ŀ':'l','Ƚ':'l','ƚ':'l','Ⱡ':'l','ⱡ':'l','Ɫ':'l','ɫ':'l','ɬ':'l','ɭ':'l','ȴ':'l','Ḿ':'m','ḿ':'m','Ṁ':'m','�':'m',
+			'Ṃ':'m','ṃ':'m','ɱ':'m','Ń':'n','ń':'n','Ǹ':'n','ǹ':'n','Ň':'n','ň':'n','Ñ':'n','ñ':'n','Ṅ':'n','ṅ':'n','Ņ':'n',
+			'ņ':'n','Ṇ':'n','ṇ':'n','Ṋ':'n','ṋ':'n','Ṉ':'n','ṉ':'n','�':'n','ɲ':'n','Ƞ':'n','ƞ':'n','ɳ':'n','ȵ':'n','N':'n',
+			'̈':'n','n':'n','Ó':'o','ó':'o','Ò':'o','ò':'o','Ŏ':'o','�':'o','Ô':'o','ô':'o','�':'o','ố':'o','Ồ':'o',
+			'ồ':'o','Ỗ':'o','ỗ':'o','Ổ':'o','ổ':'o','Ǒ':'o','ǒ':'o','Ö':'o','ö':'o','Ȫ':'o','ȫ':'o','�':'o','ő':'o','Õ':'o',
+			'õ':'o','Ṍ':'o','�':'o','Ṏ':'o','�':'o','Ȭ':'o','ȭ':'o','Ȯ':'o','ȯ':'o','Ȱ':'o','ȱ':'o','Ø':'o','ø':'o','Ǿ':'o',
+			'ǿ':'o','Ǫ':'o','ǫ':'o','Ǭ':'o','ǭ':'o','Ō':'o','�':'o','Ṓ':'o','ṓ':'o','�':'o','ṑ':'o','Ỏ':'o','�':'o','Ȍ':'o',
+			'�':'o','Ȏ':'o','�':'o','Ơ':'o','ơ':'o','Ớ':'o','ớ':'o','Ờ':'o','�':'o','Ỡ':'o','ỡ':'o','Ở':'o','ở':'o','Ợ':'o',
+			'ợ':'o','Ọ':'o','�':'o','Ộ':'o','ộ':'o','Ɵ':'o','ɵ':'o','Ṕ':'p','ṕ':'p','Ṗ':'p','ṗ':'p','Ᵽ':'p','Ƥ':'p','ƥ':'p',
+			'P':'p','̃':'p','p':'p','ʠ':'q','Ɋ':'q','ɋ':'q','Ŕ':'r','ŕ':'r','Ř':'r','ř':'r','Ṙ':'r','ṙ':'r','Ŗ':'r',
+			'ŗ':'r','�':'r','ȑ':'r','Ȓ':'r','ȓ':'r','Ṛ':'r','ṛ':'r','Ṝ':'r','�':'r','Ṟ':'r','ṟ':'r','Ɍ':'r','�':'r','ᵲ':'r',
+			'ɼ':'r','Ɽ':'r','ɽ':'r','ɾ':'r','ᵳ':'r','ß':'s','Ś':'s','ś':'s','Ṥ':'s','ṥ':'s','Ŝ':'s','�':'s','Š':'s','š':'s',
+			'Ṧ':'s','ṧ':'s','Ṡ':'s','ṡ':'s','ẛ':'s','Ş':'s','ş':'s','Ṣ':'s','ṣ':'s','Ṩ':'s','ṩ':'s','Ș':'s','ș':'s','ʂ':'s',
+			'S':'s','̩':'s','s':'s','Þ':'t','þ':'t','Ť':'t','ť':'t','T':'t','ẗ':'t','Ṫ':'t','ṫ':'t','Ţ':'t','ţ':'t','Ṭ':'t',
+			'ṭ':'t','Ț':'t','ț':'t','Ṱ':'t','ṱ':'t','Ṯ':'t','ṯ':'t','Ŧ':'t','ŧ':'t','Ⱦ':'t','ⱦ':'t','ᵵ':'t',
+			'ƫ':'t','Ƭ':'t','ƭ':'t','Ʈ':'t','ʈ':'t','ȶ':'t','Ú':'u','ú':'u','Ù':'u','ù':'u','Ŭ':'u','ŭ':'u','Û':'u','û':'u',
+			'Ǔ':'u','ǔ':'u','Ů':'u','ů':'u','Ü':'u','ü':'u','Ǘ':'u','ǘ':'u','Ǜ':'u','ǜ':'u','Ǚ':'u','ǚ':'u','Ǖ':'u','ǖ':'u',
+			'Ű':'u','ű':'u','Ũ':'u','ũ':'u','Ṹ':'u','ṹ':'u','Ų':'u','ų':'u','Ū':'u','ū':'u','Ṻ':'u','ṻ':'u','Ủ':'u','ủ':'u',
+			'Ȕ':'u','ȕ':'u','Ȗ':'u','ȗ':'u','Ư':'u','ư':'u','Ứ':'u','ứ':'u','Ừ':'u','ừ':'u','Ữ':'u','ữ':'u','Ử':'u','ử':'u',
+			'Ự':'u','ự':'u','Ụ':'u','ụ':'u','Ṳ':'u','ṳ':'u','Ṷ':'u','ṷ':'u','Ṵ':'u','ṵ':'u','Ʉ':'u','ʉ':'u','Ṽ':'v','ṽ':'v',
+			'Ṿ':'v','ṿ':'v','Ʋ':'v','ʋ':'v','Ẃ':'w','ẃ':'w','Ẁ':'w','�':'w','Ŵ':'w','ŵ':'w','W':'w','̊':'w','ẘ':'w','Ẅ':'w',
+			'ẅ':'w','Ẇ':'w','ẇ':'w','Ẉ':'w','ẉ':'w','Ẍ':'x','�':'x','Ẋ':'x','ẋ':'x','�':'y','ý':'y','Ỳ':'y','ỳ':'y','Ŷ':'y',
+			'ŷ':'y','Y':'y','ẙ':'y','Ÿ':'y','ÿ':'y','Ỹ':'y','ỹ':'y','Ẏ':'y','�':'y','Ȳ':'y','ȳ':'y','Ỷ':'y','ỷ':'y',
+			'Ỵ':'y','ỵ':'y','�':'y','Ɏ':'y','�':'y','Ƴ':'y','ƴ':'y','Ź':'z','ź':'z','�':'z','ẑ':'z','Ž':'z','ž':'z','Ż':'z',
+			'ż':'z','Ẓ':'z','ẓ':'z','Ẕ':'z','ẕ':'z','Ƶ':'z','ƶ':'z','Ȥ':'z','ȥ':'z','�':'z','ʑ':'z','Ⱬ':'z','ⱬ':'z','Ǯ':'z',
+			'ǯ':'z','ƺ':'z','２':'2','６':'6','Ｂ':'B','Ｆ':'F','Ｊ':'J','Ｎ':'N','Ｒ':'R','Ｖ':'V','Ｚ':'Z','ｂ':'b','ｆ':'f','ｊ':'j',
+			'ｎ':'n','ｒ':'r','ｖ':'v','ｚ':'z','１':'1','５':'5','９':'9','Ａ':'A','Ｅ':'E','Ｉ':'I','Ｍ':'M','Ｑ':'Q','Ｕ':'U','Ｙ':'Y',
+			'�':'a','ｅ':'e','ｉ':'i','�':'m','ｑ':'q','ｕ':'u','ｙ':'y','�':'0','４':'4','８':'8','Ｄ':'D','Ｈ':'H','Ｌ':'L','Ｐ':'P',
+			'Ｔ':'T','Ｘ':'X','ｄ':'d','ｈ':'h','ｌ':'l','�':'p','ｔ':'t','ｘ':'x','３':'3','７':'7','Ｃ':'C','Ｇ':'G','Ｋ':'K','Ｏ':'O',
+			'Ｓ':'S','Ｗ':'W','ｃ':'c','ｇ':'g','ｋ':'k','�':'o','ｓ':'s','ｗ':'w','ẳ':'a','Â':'a','â':'a','Ấ':'a','ấ':'a','Ầ':'a','ầ':'a'
+		};
+
+	if (window.getComputedStyle === undefined) {
+		window.getComputedStyle = (function () {
+			function getPixelSize(element, style, property, fontSize) {
+				var	sizeWithSuffix = style[property],
+					size = parseFloat(sizeWithSuffix),
+					suffix = sizeWithSuffix.split(/\d/)[0],
+					rootSize;
+
+				fontSize = fontSize !== null ? fontSize : /%|em/.test(suffix) && element.parentElement ? getPixelSize(element.parentElement, element.parentElement.currentStyle, 'fontSize', null) : 16;
+				rootSize = property === 'fontSize' ? fontSize : /width/i.test(property) ? element.clientWidth : element.clientHeight;
+
+				return (suffix === 'em') ? size * fontSize : (suffix === 'in') ? size * 96 : (suffix === 'pt') ? size * 96 / 72 : (suffix === '%') ? size / 100 * rootSize : size;
+			}
+
+			function setShortStyleProperty(style, property) {
+				var	borderSuffix = property === 'border' ? 'Width' : '',
+					t = property + 'Top' + borderSuffix,
+					r = property + 'Right' + borderSuffix,
+					b = property + 'Bottom' + borderSuffix,
+					l = property + 'Left' + borderSuffix;
+
+				style[property] = (style[t] === style[r] === style[b] === style[l] ? [style[t]]
+					: style[t] === style[b] && style[l] === style[r] ? [style[t], style[r]]
+						: style[l] === style[r] ? [style[t], style[r], style[b]]
+							: [style[t], style[r], style[b], style[l]]).join(' ');
+			}
+
+			function CSSStyleDeclaration(element) {
+				var	currentStyle = element.currentStyle,
+					style = this,
+					property,
+					fontSize = getPixelSize(element, currentStyle, 'fontSize', null);
+				
+				for (property in currentStyle) {
+					if (Object.prototype.hasOwnProperty.call(currentStyle, property)) {
+						if (/width|height|margin.|padding.|border.+W/.test(property) && style[property] !== 'auto') {
+							style[property] = getPixelSize(element, currentStyle, property, fontSize) + 'px';
+						} else if (property === 'styleFloat') {
+							style.float = currentStyle[property];
+						} else {
+							style[property] = currentStyle[property];
+						}
+					}
+				}
+
+				setShortStyleProperty(style, 'margin');
+				setShortStyleProperty(style, 'padding');
+				setShortStyleProperty(style, 'border');
+
+				style.fontSize = fontSize + 'px';
+
+				return style;
+			}
+
+			CSSStyleDeclaration.prototype = {
+				constructor: CSSStyleDeclaration,
+				getPropertyPriority: function () {},
+				getPropertyValue: function (prop) {
+					return this[prop] || '';
+				},
+				item: function () {},
+				removeProperty: function () {},
+				setProperty: function () {},
+				getPropertyCSSValue: function () {}
+			};
+
+			function getComputedStyle(element) {
+				return new CSSStyleDeclaration(element);
+			}
+
+			return getComputedStyle;
+		}(this));
+	}
+
+
+	$(document)
+		.on('keydown.xdsoftctrl', function (e) {
+			if (e.keyCode === CTRLKEY) {
+				ctrlDown = true;
+			}
+			if (e.keyCode === SHIFTKEY) {
+				ctrlDown = true;
+			}
+		})
+		.on('keyup.xdsoftctrl', function (e) {
+			if (e.keyCode === CTRLKEY) {
+				ctrlDown = false;
+			}
+			if (e.keyCode === SHIFTKEY) {
+				ctrlDown = false;
+			}
+		});
+	
+	function accentReplace (s) {
+		if (!s) { return ''; }
+		var ret = '',i;
+		for (i=0; i < s.length; i+=1) {
+			ret += accent_map[s.charAt(i)] || s.charAt(i);
+		}
+		return ret;
+	}
+	
+	function escapeRegExp (str) {
+		return str.replace(/[\-\[\]\/\{\}\(\)\*\+\?\.\\\^\$\|]/g, "\\$&");
+	}
+	
+	function getCaretPosition(input) {
+		if (!input) {
+			return;
+		}
+		if (input.selectionStart) {
+			return input.selectionStart;
+		}
+		if (document.selection) {
+			input.focus();
+			var sel = document.selection.createRange(),
+				selLen = document.selection.createRange().text.length;
+			sel.moveStart('character', -input.value.length);
+			return sel.text.length - selLen;
+		}
+	}
+
+	function setCaretPosition(input, pos) {
+		if (input.setSelectionRange) {
+			input.focus();
+			input.setSelectionRange(pos, pos);
+		} else if (input.createTextRange) {
+			var range = input.createTextRange();
+			range.collapse(true);
+			range.moveEnd('character', pos);
+			range.moveStart('character', pos);
+			range.select();
+		}
+	}
+
+	function isset(value) {
+		return value !== undefined;
+	}
+
+	function safe_call(callback, args, callback2, defaultValue) {
+		if (isset(callback) && !$.isArray(callback)) {
+			return $.isFunction(callback) ? callback.apply(this,args):defaultValue;
+		}
+		if(isset(callback2)) {
+			return safe_call.call(this,callback2,args);
+		}
+		return defaultValue;
+	};
+
+	function __safe( callbackName,source,args,defaultValue ){
+		var undefinedVar;
+		return safe_call.call( this, (isset(this.source[source])&&
+			Object.prototype.hasOwnProperty.call(this.source[source], callbackName)) ? this.source[source][callbackName] : undefinedVar, args, function(){
+			return safe_call.call(this,
+					isset(this[callbackName][source])?
+						this[callbackName][source]:(
+							isset(this[callbackName][0])?
+								this[callbackName][0]:(
+									Object.prototype.hasOwnProperty.call(this, callbackName)?
+										this[callbackName]:
+										undefinedVar
+								)
+						),
+					args,
+					defaultSetting[callbackName][source]||defaultSetting[callbackName][0]||defaultSetting[callbackName],
+					defaultValue
+			);
+		},defaultValue);
+	};
+
+	function __get( property,source ){
+		if(!isset(source))
+			source = 0;
+		
+		if( $.isArray(this.source) && isset(this.source[source]) && isset(this.source[source][property]))
+			return this.source[source][property];
+			
+		if( isset(this[property]) ){
+			if( $.isArray(this[property]) ){
+				if( isset(this[property][source]) )
+					return this[property][source];
+				if( isset(this[property][0]) )
+					return this[property][0];
+				return null;
+			}
+			return this[property];
+		}
+		
+		return null;
+	};
+
+	function loadRemote( url,sourceObject,done,debug ){
+		 if (sourceObject.xhr) {
+			sourceObject.xhr.abort();
+		 }
+		 sourceObject.xhr = $.ajax($.extend(true,{
+			url : url,
+			type  : 'GET' ,
+			async:true,
+			cache :false,
+			dataType : 'json'
+		 },sourceObject.ajax))
+		 
+		 .done(function( data ){
+			done&&done.apply(this,$.makeArray(arguments));
+		 })
+		 
+		 .fail(function( jqXHR, textStatus ){
+			if( debug )
+				console.log("Request failed: " + textStatus);
+		 });
+	}
+
+
+	function findRight( data,query ){
+		var right = false,source;
+		
+		for (source = 0;source < data.length;source += 1) {
+			if( right = __safe.call(this,"findRight",source,[data[source],query,source]) ){
+				return {right:right,source:source};
+			}
+		}
+		
+		return false;
+	}
+
+	function processData( data,query ){
+		var source;
+		preparseData
+			.call( this,data,query );
+		
+		for (source = 0;source < data.length;source += 1) {
+			data[source] = __safe.call(this,
+				'filter',
+				source,
+				[data[source], query, source],
+				data[source]
+			);
+		}
+	};
+
+
+	function collectData( query,datasource,callback ){
+		var options = this,source;
+		
+		if( $.isFunction(options.source) ){
+				options.source.apply(options,[query,function(items){
+					datasource = [items];
+					safe_call.call(options,callback,[query]);
+				},datasource,0]);
+		}else{
+			for (source = 0;source < options.source.length;source += 1) {
+				if ($.isArray(options.source[source])) {
+					datasource[source] = options.source[source];
+				} else if ($.isFunction(options.source[source])) {
+					(function (source) {
+						options.source[source].apply(options,[query, function(items){
+							if (!datasource[source]) {
+								datasource[source] = [];
+							}
+								
+							if (items && $.isArray(items)) {
+								switch (options.appendMethod) {
+									case 'replace':
+										datasource[source] = items;
+									break;
+									default:
+										datasource[source] = datasource[source].concat(items);
+								}
+							}
+								
+							safe_call.call(options,callback,[query]);
+						}, datasource,source]);
+					}(source));
+				} else {
+					switch (options.source[source].type) {
+						case 'remote':
+							if (isset(options.source[source].url)) {
+								if (!isset(options.source[source].minLength) || query.length >= options.source[source].minLength){
+									var url = __safe.call(options,'replace',source,[options.source[source].url,query],'');
+									if (!datasource[source]) {
+										datasource[source] = [];
+									}
+									(function (source) {
+										loadRemote(url,options.source[source], function(resp){
+											datasource[source] = resp;
+											safe_call.call(options,callback,[query]);
+										},options.debug);
+									}(source));
+								}
+							}
+						break;
+						default:
+							if( isset(options.source[source]['data']) ){
+								datasource[source] = options.source[source]['data'];
+							}else{
+								datasource[source] = options.source[source];
+							}
+					}
+				}
+			}
+		}
+		safe_call.call(options,callback,[query]);
+	};
+
+	function preparseData( data,query ){
+		for( var source=0;source<data.length;source++ ){
+			data[source] = __safe.call(this,
+				'preparse',
+				source,
+				[data[source],query],
+				data[source]
+			);
+		}
+	};
+
+	function renderData( data,query ){
+		var  source, i, $div, $divs = [];
+		
+		for (source = 0;source < data.length;source += 1) {
+			for (i = 0;i < data[source].length;i += 1) {
+				if( $divs.length>=this.limit )
+					break;
+					
+				$div = $(__safe.call(this,
+					'render',source,
+					[data[source][i],source,i,query],
+					''
+				));
+				
+				$div.data('source',source);
+				$div.data('pid',i);
+				$div.data('item',data[source][i]);
+				
+				$divs.push($div);
+			}
+		}
+		
+		return $divs;
+	};
+
+	function getItem( $div,dataset ){
+		if( isset($div.data('source')) && 
+			isset($div.data('pid')) && 
+			isset(dataset[$div.data('source')]) && 
+			isset(dataset[$div.data('source')][$div.data('pid')]) 
+		){
+			return dataset[$div.data('source')][$div.data('pid')];
+		}
+		return false;
+	};
+
+	function getValue( $div,dataset ){
+		var item = getItem($div,dataset);
+		
+		if( item ){
+			return __safe.call(this,
+				'getValue',$div.data('source'),
+				[item,$div.data('source')]
+			);
+		}else{
+			if( isset($div.data('value')) ){
+				return decodeURIComponent($div.data('value'));
+			}else{
+				return $div.html();
+			}
+		}
+	};
+
+	defaultSetting = {
+		minLength: 0,
+		valueKey: 'value',
+		titleKey: 'title',
+		highlight: true,
+
+		showHint: true,
+
+		dropdownWidth: '100%',
+		dropdownStyle: {},
+		itemStyle: {},
+		hintStyle: false,
+		style: false,
+
+		debug: true,
+		openOnFocus: false,
+		closeOnBlur: true,
+
+		autoselect: false,
+		
+		accents: true,
+		replaceAccentsForRemote: true,
+		
+		limit: 20,
+		visibleLimit: 20,
+		visibleHeight: 0,
+		defaultHeightItem: 30,
+
+		timeoutUpdate: 10,
+
+		get: function (property, source) {
+			return __get.call(this,property,source);
+		},
+		
+		replace: [
+			function (url, query) {
+				if (this.replaceAccentsForRemote) {
+					query = accentReplace(query);
+				}
+				return url.replace('%QUERY%',encodeURIComponent(query));
+			}
+		],
+		
+		equal:function( value,query ){
+			return query.toLowerCase()==value.substr(0,query.length).toLowerCase();
+		},
+		
+		findRight:[
+			function(items,query,source){
+				var results = [],value = '',i;
+				if (items) {
+					for (i = 0;i < items.length;i += 1) {
+						value = __safe.call(this,'getValue',source,[items[i],source]);
+						if (__safe.call(this, 'equal', source, [value,query,source], false)) {
+							return items[i];
+						}
+					}				
+				}
+				return false;
+			}
+		],
+		
+		valid:[
+			function (value, query) {
+				if (this.accents) {
+					value = accentReplace(value);
+					query = accentReplace(query);
+				}
+				return value.toLowerCase().indexOf(query.toLowerCase())!=-1;
+				
+			}
+		],
+		
+		filter:[
+			function (items, query, source) {
+				var results = [], value = '',i;
+				if (items) {					
+					for (i = 0;i < items.length;i += 1) {
+						value = isset(items[i][this.get('valueKey', source)]) ? items[i][this.get('valueKey', source)] : items[i].toString();
+						if (__safe.call(this, 'valid', source, [value, query])) {
+							results.push(items[i]); 
+						}
+					}
+				}
+				return results;
+			}
+		],
+		
+		preparse:function(items){
+			return items;
+		},
+		
+		getValue: [
+			function (item, source) {
+				return isset(item[this.get('valueKey',source)])?item[this.get('valueKey',source)]:item.toString();
+			}
+		],
+		
+		getTitle: [
+			function (item, source) {
+				return isset(item[this.get('titleKey',source)])?item[this.get('titleKey',source)]:item.toString();
+			}
+		],
+		
+		render: [
+			function (item, source, pid, query) {
+				var value = __safe.call(this, "getValue", source, [item, source], defaultSetting.getValue[0].call(this, item, source)),
+					title = __safe.call(this, "getTitle", source, [item, source], defaultSetting.getTitle[0].call(this, item, source)),
+					_value = '',
+					_query = '',
+					_title = '',
+					hilite_hints = '',
+					highlighted = '',
+					c, h, i,
+					spos = 0;
+					
+				if (this.highlight) {
+					if (!this.accents) {
+						title = title.replace(new RegExp('('+escapeRegExp(query)+')','i'),'<b>$1</b>');
+					}else{
+						_title = accentReplace(title).toLowerCase().replace(/[<>]+/g, ''),
+						_query = accentReplace(query).toLowerCase().replace(/[<>]+/g, '');
+						
+						hilite_hints = _title.replace(new RegExp(escapeRegExp(_query), 'g'), '<'+_query+'>');
+						for (i=0;i < hilite_hints.length;i += 1) {
+							c = title.charAt(spos);
+							h = hilite_hints.charAt(i);
+							if (h === '<') {
+								highlighted += '<b>';
+							} else if (h === '>') {
+								highlighted += '</b>';
+							} else {
+								spos += 1;
+								highlighted += c;
+							}
+						}
+						title = highlighted;
+					}
+				}
+					
+				return '<div '+(value==query?'class="active"':'')+' data-value="'+encodeURIComponent(value)+'">'
+							+title+
+						'</div>';
+			}
+		],
+		appendMethod: 'concat', // supported merge and replace 
+		source:[],
+		afterSelected: function() {
+        }
+	};
+	function init( that,options ){
+		if( $(that).hasClass('xdsoft_input') )
+				return;
+		
+		var $box = $('<div class="xdsoft_autocomplete"></div>'),
+			$dropdown = $('<div class="xdsoft_autocomplete_dropdown"></div>'),
+			$hint = $('<input readonly class="xdsoft_autocomplete_hint"/>'),
+			$input = $(that),
+			timer1 = 0,
+			intervalForVisibility,
+			dataset = [],
+			iOpen	= false,
+			value = '',
+			currentValue = '',
+			currentSelect = '',
+			active = null,
+			pos = 0;
+		
+		//it can be used to access settings
+		$input.data('autocomplete_options', options);
+		
+		$dropdown
+			.on('mousedown', function(e) {
+				e.preventDefault();
+				e.stopPropagation();
+			})
+			.on('updatescroll.xdsoft', function() {
+				var _act = $dropdown.find('.active');
+				if (!_act.length) {
+					return;
+				}
+				
+				var top = _act.position().top,
+					actHght = _act.outerHeight(true),
+					scrlTop = $dropdown.scrollTop(),
+					hght = $dropdown.height();
+					
+				if (top <0) {
+					$dropdown.scrollTop(scrlTop-Math.abs(top));
+				} else if (top+actHght>hght) {
+					$dropdown.scrollTop(scrlTop+top+actHght-hght);
+				}
+			});
+		
+		$box
+			.css({
+				'display':$input.css('display'),
+				'width':$input.css('width')
+			});
+		
+		if( options.style )
+			$box.css(options.style);
+			
+		$input
+			.addClass('xdsoft_input')
+			.attr('autocomplete','off');
+		
+		var xDown = null;
+		var yDown = null;
+		var isSwipe = false;
+		$dropdown
+			.on('mousemove','div',function(){
+				if( $(this).hasClass('active') )
+					return true;
+				$dropdown.find('div').removeClass('active');
+				$(this).addClass('active');
+			})
+			.on('mousedown','div',function(e){
+				$dropdown.find('div').removeClass('active');
+				$(this).addClass('active');
+				$input.trigger('pick.xdsoft');
+			})
+			.on('touchstart','div',function(e){
+				xDown = e.originalEvent.touches[0].clientX;
+				yDown = e.originalEvent.touches[0].clientY;
+			})
+			.on('touchend','div',function(e){
+				if(isSwipe === false) {
+					$dropdown.find('div').removeClass('active');
+					$(this).addClass('active');
+					$input.trigger('pick.xdsoft');
+				}
+
+				isSwipe = false;
+			})
+			.on('touchmove','div',function(e){
+				if ( ! xDown || ! yDown ) {
+					return;
+				}
+
+				var xUp = e.originalEvent.touches[0].clientX;
+				var yUp = e.originalEvent.touches[0].clientY;
+
+				var xDiff = xDown - xUp;
+				var yDiff = yDown - yUp;
+
+				if ( Math.abs( xDiff ) > Math.abs( yDiff ) ) {
+					if ( xDiff > 0 ) {
+						isSwipe = 'left';
+					} else {
+						isSwipe = 'right';
+					}
+				} else {
+					if ( yDiff > 0 ) {
+						isSwipe = 'top';
+					} else {
+						isSwipe = 'bottm';
+					}
+				}
+
+				xDown = null;
+				yDown = null;
+			});
+
+		function manageData(){
+			if ($input.val()!=currentValue){
+				currentValue = $input.val();
+			} else {
+				return;
+			}
+			if (currentValue.length < options.minLength) {
+				$input.trigger('close.xdsoft');
+				return;
+			}
+			collectData.call(options,currentValue,dataset,function( query ){
+				if (query != currentValue) {
+					return;
+				}
+				var right;	
+				processData.call(options, dataset,query);
+
+				$input.trigger('updateContent.xdsoft');
+
+				if (options.showHint && currentValue.length && currentValue.length<=$input.prop('size') && (right = findRight.call(options,dataset,currentValue))) {
+					var title 	=  __safe.call(options,'getTitle',right.source,[right.right,right.source]);
+					title = query + title.substr(query.length);
+					$hint.val(title);
+				} else {
+					$hint.val('');
+				}
+			});
+
+			return;
+		}
+
+		function manageKey (event) {
+			var key = event.keyCode, right;
+			
+			switch( key ){
+				case AKEY: case CKEY: case VKEY: case ZKEY: case YKEY:
+					if (event.shiftKey || event.ctrlKey) {
+						return true;
+					}
+				break;
+				case SHIFTKEY:	
+				case CTRLKEY:
+					return true;
+				break;
+				case ARROWRIGHT:	
+				case ARROWLEFT:
+					if (ctrlDown || shiftDown || event.shiftKey || event.ctrlKey) {
+						return true;
+					}
+					value = $input.val();
+					pos = getCaretPosition($input[0]);
+					if (key === ARROWRIGHT && pos === value.length) {
+						if (right = findRight.call(options, dataset, value)){
+							$input.trigger('pick.xdsoft', [
+								__safe.call(options,
+									'getValue', right.source,
+									[right.right, right.source]
+								)
+							]);
+						} else {
+							$input.trigger('pick.xdsoft');
+						}
+						event.preventDefault();
+						return false;
+					}
+					return true;
+				case TAB:
+				return true;
+				case ENTER:
+					if (iOpen) {
+						if (options.autoselect) {
+							$input.trigger('pick.xdsoft');
+						} else if (!options.autoselect && active) {
+							$input.trigger('pick.xdsoft');
+						} else {
+							$input.trigger('close.xdsoft');
+							return true;
+						}
+						event.preventDefault();
+						return false;
+					} else {
+						return true;
+					}
+				break;
+				case ESC:
+					$input
+						.val(currentValue)
+						.trigger('close.xdsoft');
+					event.preventDefault();
+					return false;
+				case ARROWDOWN:
+				case ARROWUP:
+					if (!iOpen) {
+						$input.trigger('open.xdsoft');
+						$input.trigger('updateContent.xdsoft');
+						event.preventDefault();
+						return false;
+					}
+					
+					active = $dropdown.find('div.active');
+					
+					var next = key==ARROWDOWN?'next':'prev', timepick = true;
+					
+					if( active.length ){
+						active.removeClass('active');
+						if( active[next]().length ){
+							active[next]().addClass('active');
+						}else{
+							$input.val(currentValue);
+							timepick = false;
+						}
+					}else{
+						$dropdown.children().eq(key==ARROWDOWN?0:-1).addClass('active');
+					}
+					
+					if( timepick ){
+						$input.trigger('timepick.xdsoft');
+					}
+					
+					$dropdown
+						.trigger('updatescroll.xdsoft');
+					
+					event.preventDefault();
+					return false;	
+			}
+			return;
+		}
+		
+		$input
+			.data('xdsoft_autocomplete',dataset)
+			.after($box)
+			.on('pick.xdsoft', function( event,_value ){
+
+				$input.trigger('timepick.xdsoft',_value);
+				
+				currentSelect = currentValue = $input.val();
+				
+				$input.trigger('close.xdsoft');
+				
+				//currentInput = false;
+				
+				active = $dropdown.find('div.active').eq(0);
+							
+				if( !active.length )
+					active = $dropdown.children().first();
+					
+				$input.trigger('selected.xdsoft',[getItem(active,dataset)]);
+				
+				if (options.afterSelected)
+					options.afterSelected();
+			})
+			.on('timepick.xdsoft', function( event,_value ){
+				active = $dropdown.find('div.active');
+							
+				if( !active.length )
+					active = $dropdown.children().first();
+				
+				if( active.length ){
+					if( !isset(_value) ){
+						$input.val(getValue.call(options,active,dataset));
+					}else{
+						$input.val(_value);
+					}
+					$input.trigger('autocompleted.xdsoft',[getItem(active,dataset)]);
+					$hint.val('');
+					setCaretPosition($input[0],$input.val().length);
+				}
+			})
+			.on('keydown.xdsoft input.xdsoft cut.xdsoft paste.xdsoft', function( event ){
+				var ret = manageKey(event);
+				
+				if (ret === false || ret === true) {
+					return ret;
+				}
+				
+				setTimeout(function(){
+					manageData();
+				},1);
+				
+				manageData();
+			})
+			.on('change.xdsoft', function( event ){
+				currentValue = $input.val();
+			});
+		
+		currentValue = $input.val();
+		
+		collectData.call(options, $input.val(),dataset,function( query ){
+			processData.call(options,dataset,query);
+		});
+		
+		if( options.openOnFocus ){
+			$input.on('focusin.xdsoft',function(){
+				$input.trigger('open.xdsoft');
+				$input.trigger('updateContent.xdsoft');
+			});
+		}
+		
+		if( options.closeOnBlur )
+			$input.on('focusout.xdsoft',function(){
+				$input.trigger('close.xdsoft');
+			});
+			
+		$box
+			.append($input)
+			.append($dropdown);
+
+
+		var olderBackground = false,
+			timerUpdate = 0;
+		
+		$input
+			.on('updateHelperPosition.xdsoft',function(){
+				clearTimeout(timerUpdate);
+				timerUpdate = setTimeout(function(){
+					$box.css({
+						'display':$input.css('display'),
+						'width':$input.css('width')
+					});
+					$dropdown.css($.extend(true,{
+						left:$input.position().left,
+						top:$input.position().top + parseInt($input.css('marginTop'))+parseInt($input[0].offsetHeight),
+						marginLeft:$input.css('marginLeft'),
+						marginRight:$input.css('marginRight'),
+						width:options.dropdownWidth=='100%'?$input[0].offsetWidth:options.dropdownWidth
+					},options.dropdownStyle));
+					
+					if (options.showHint) {
+						var style = getComputedStyle($input[0], "");
+						
+						$hint[0].style.cssText = style.cssText;
+						
+						$hint.css({
+							'box-sizing':style.boxSizing,
+							borderStyle:'solid',
+							borderCollapse:style.borderCollapse,
+							borderLeftWidth:style.borderLeftWidth,
+							borderRightWidth:style.borderRightWidth,
+							borderTopWidth:style.borderTopWidth,
+							borderBottomWidth:style.borderBottomWidth,
+							paddingBottom:style.paddingBottom,
+							marginBottom:style.marginBottom,
+							paddingTop:style.paddingTop,
+							marginTop:style.marginTop,
+							paddingLeft:style.paddingLeft,
+							marginLeft:style.marginLeft,
+							paddingRight:style.paddingRight,
+							marginRight:style.marginRight,
+							maxHeight:style.maxHeight,
+							minHeight:style.minHeight,
+							maxWidth:style.maxWidth,
+							minWidth:style.minWidth,
+							width:style.width,
+							letterSpacing:style.letterSpacing,
+							lineHeight:style.lineHeight,
+							outlineWidth:style.outlineWidth,
+							fontFamily:style.fontFamily,
+							fontVariant:style.fontVariant,
+							fontStyle:$input.css('fontStyle'),
+							fontSize:$input.css('fontSize'),
+							fontWeight:$input.css('fontWeight'),
+							flex:style.flex,
+							justifyContent:style.justifyContent,
+							borderRadius:style.borderRadius,
+							'-webkit-box-shadow':'none',
+							'box-shadow':'none'
+						});
+						
+						$input.css('font-size',$input.css('fontSize'))// fix bug with em font size
+						
+						$hint.innerHeight($input.innerHeight());
+						
+						$hint.css($.extend(true,{
+							position:'absolute',
+							zIndex:'1',
+							borderColor:'transparent',
+							outlineColor:'transparent',
+							left:$input.position().left,
+							top:$input.position().top,
+							background:$input.css('background')
+						},options.hintStyle));
+						
+// This code is not needed because we are already setting $hint in upper line						
+// 						if( olderBackground !== false ){
+// 							$hint.css('background',olderBackground);
+// 						} else {
+// 							olderBackground = $input.css('background');
+// 						}
+						
+						try{
+							$input[0].style.setProperty('background', 'transparent', 'important');
+						} catch(e) {
+							$input.css('background','transparent')
+						}
+
+						$box
+							.append($hint);
+					}
+				}, options.timeoutUpdate||1);
+			});
+		
+		if ($input.is(':visible')) {
+			$input
+				.trigger('updateHelperPosition.xdsoft');
+		} else {
+			intervalForVisibility = setInterval(function () {
+				if ($input.is(':visible')) {
+					$input
+						.trigger('updateHelperPosition.xdsoft');
+					clearInterval(intervalForVisibility);
+				}
+			},100);
+		}
+		
+		$(window).on('resize',function () {
+			$box.css({
+				'width':'auto'
+			});
+			$input
+				.trigger('updateHelperPosition.xdsoft');
+		})
+		
+		$input	
+			.on('close.xdsoft',function(){
+				if (!iOpen) {
+					return;
+				}
+
+				$dropdown
+					.hide();
+
+				$hint
+					.val('');	
+
+				if (!options.autoselect) {
+					$input.val(currentValue);
+				}
+
+				iOpen = false;
+
+				//currentInput = false;
+			})
+			
+			.on('updateContent.xdsoft',function(){
+				var out = renderData.call(options,dataset,$input.val()),
+					hght = 10;
+				
+				if (out.length) {
+					$input.trigger('open.xdsoft');
+				} else {
+					$input.trigger('close.xdsoft');
+					return;
+				}
+
+				$(out).each(function(){
+					this.css($.extend(true,{
+						paddingLeft:$input.css('paddingLeft'),
+						paddingRight:$input.css('paddingRight')
+					},options.itemStyle));
+				});
+
+				$dropdown
+					.html(out);
+					
+				if (options.visibleHeight){
+					hght = options.visibleHeight;
+				} else {
+					hght = options.visibleLimit * ((out[0] ? out[0].outerHeight(true) : 0) || options.defaultHeightItem) + 5;
+				}
+				
+				$dropdown
+					.css('maxHeight', hght+'px')
+			})
+			
+			.on('open.xdsoft',function(){
+				if( iOpen )
+					return;
+				
+				$dropdown
+					.show();
+
+				iOpen = true;
+					
+				//currentInput = $input;
+			})
+			.on('destroy.xdsoft',function(){
+				$input.removeClass('xdsoft');
+				$box.after($input);
+				$box.remove();
+				clearTimeout(timer1);
+				clearTimeout(intervalForVisibility);
+				//currentInput = false;
+				$input.data('xdsoft_autocomplete',null);
+				$input
+					.off('.xdsoft')
+			});
+	};
+	
+	publics = {
+		destroy: function () {
+			return this.trigger('destroy.xdsoft');
+		},
+		update: function () {
+			return this.trigger('updateHelperPosition.xdsoft');	
+		},
+		options: function (_options) {
+			if (this.data('autocomplete_options') && $.isPlainObject(_options)) {
+				this.data('autocomplete_options', $.extend(true, this.data('autocomplete_options'), _options));
+			}
+			return this;
+		},
+		setSource: function (_newsource, id) {
+			if(this.data('autocomplete_options') && ($.isPlainObject(_newsource) || $.isFunction(_newsource) || $.isArray(_newsource))) {
+				var options = this.data('autocomplete_options'), 
+					dataset = this.data('xdsoft_autocomplete'),
+					source 	= options.source;
+				if (id!==undefined && !isNaN(id)) {
+					if ($.isPlainObject(_newsource) || $.isArray(_newsource)) {
+						source[id] =  $.extend(true,$.isArray(_newsource) ? [] : {}, _newsource);
+					} else {
+						source[id] =  _newsource;
+					}
+				} else {
+					if ($.isFunction(_newsource)) {
+						this.data('autocomplete_options').source = _newsource;
+					} else {
+						$.extend(true, source, _newsource);
+					}
+				}
+				
+				collectData.call(options, this.val(), dataset,function( query ){
+					processData.call(options,dataset,query);
+				});
+			}
+			return this;
+		},
+		getSource: function (id) {
+			if (this.data('autocomplete_options')) {
+				var source = this.data('autocomplete_options').source;
+				if (id!==undefined && !isNaN(id) &&source[id]) {
+					return source[id];
+				} else {
+					return source;
+				}
+			}
+			return null;
+		} 
+	};
+	
+	$.fn.autocomplete = function(_options, _second, _third){
+		if ($.type(_options) === 'string' && publics[_options]) {
+			return publics[_options].call(this, _second, _third);
+		}
+		return this.each(function () {
+			var options = $.extend(true, {}, defaultSetting, _options);
+			init(this, options);
+		});
+	};
+}(jQuery));
+
+//# sourceMappingURL=jquery.autocomplete.js.map
diff --git a/hesk/js/jquery.scrollbar.min.js b/hesk/js/jquery.scrollbar.min.js
new file mode 100644
index 0000000..dec6477
--- /dev/null
+++ b/hesk/js/jquery.scrollbar.min.js
@@ -0,0 +1,17 @@
+/**
+ * jQuery CSS Customizable Scrollbar
+ *
+ * Copyright 2015, Yuriy Khabarov
+ * Dual licensed under the MIT or GPL Version 2 licenses.
+ *
+ * If you found bug, please contact me via email <13real008@gmail.com>
+ *
+ * Compressed by http://jscompress.com/
+ *
+ * @author Yuriy Khabarov aka Gromo
+ * @version 0.2.11
+ * @url https://github.com/gromo/jquery.scrollbar/
+ *
+ */
+!function(a,b){"function"==typeof define&&define.amd?define(["jquery"],b):b("undefined"!=typeof exports?require("jquery"):a.jQuery)}(this,function(a){"use strict";function h(b){if(c.webkit&&!b)return{height:0,width:0};if(!c.data.outer){var d={border:"none","box-sizing":"content-box",height:"200px",margin:"0",padding:"0",width:"200px"};c.data.inner=a("<div>").css(a.extend({},d)),c.data.outer=a("<div>").css(a.extend({left:"-1000px",overflow:"scroll",position:"absolute",top:"-1000px"},d)).append(c.data.inner).appendTo("body")}return c.data.outer.scrollLeft(1e3).scrollTop(1e3),{height:Math.ceil(c.data.outer.offset().top-c.data.inner.offset().top||0),width:Math.ceil(c.data.outer.offset().left-c.data.inner.offset().left||0)}}function i(){var a=h(!0);return!(a.height||a.width)}function j(a){var b=a.originalEvent;return(!b.axis||b.axis!==b.HORIZONTAL_AXIS)&&!b.wheelDeltaX}var b=!1,c={data:{index:0,name:"scrollbar"},firefox:/firefox/i.test(navigator.userAgent),macosx:/mac/i.test(navigator.platform),msedge:/edge\/\d+/i.test(navigator.userAgent),msie:/(msie|trident)/i.test(navigator.userAgent),mobile:/android|webos|iphone|ipad|ipod|blackberry/i.test(navigator.userAgent),overlay:null,scroll:null,scrolls:[],webkit:/webkit/i.test(navigator.userAgent)&&!/edge\/\d+/i.test(navigator.userAgent)};c.scrolls.add=function(a){this.remove(a).push(a)},c.scrolls.remove=function(b){for(;a.inArray(b,this)>=0;)this.splice(a.inArray(b,this),1);return this};var d={autoScrollSize:!0,autoUpdate:!0,debug:!1,disableBodyScroll:!1,duration:200,ignoreMobile:!1,ignoreOverlay:!1,isRtl:!1,scrollStep:30,showArrows:!1,stepScrolling:!0,scrollx:null,scrolly:null,onDestroy:null,onFallback:null,onInit:null,onScroll:null,onUpdate:null},e=function(b){c.scroll||(c.overlay=i(),c.scroll=h(),g(),a(window).resize(function(){var a=!1;if(c.scroll&&(c.scroll.height||c.scroll.width)){var b=h();b.height===c.scroll.height&&b.width===c.scroll.width||(c.scroll=b,a=!0)}g(a)})),this.container=b,this.namespace=".scrollbar_"+c.data.index++,this.options=a.extend({},d,window.jQueryScrollbarOptions||{}),this.scrollTo=null,this.scrollx={},this.scrolly={},b.data(c.data.name,this),c.scrolls.add(this)};e.prototype={destroy:function(){if(this.wrapper){this.container.removeData(c.data.name),c.scrolls.remove(this);var b=this.container.scrollLeft(),d=this.container.scrollTop();this.container.insertBefore(this.wrapper).css({height:"",margin:"","max-height":""}).removeClass("scroll-content scroll-scrollx_visible scroll-scrolly_visible").off(this.namespace).scrollLeft(b).scrollTop(d),this.scrollx.scroll.removeClass("scroll-scrollx_visible").find("div").addBack().off(this.namespace),this.scrolly.scroll.removeClass("scroll-scrolly_visible").find("div").addBack().off(this.namespace),this.wrapper.remove(),a(document).add("body").off(this.namespace),a.isFunction(this.options.onDestroy)&&this.options.onDestroy.apply(this,[this.container])}},init:function(b){var d=this,e=this.container,f=this.containerWrapper||e,g=this.namespace,h=a.extend(this.options,b||{}),i={x:this.scrollx,y:this.scrolly},k=this.wrapper,l={},m={scrollLeft:e.scrollLeft(),scrollTop:e.scrollTop()};if(c.mobile&&h.ignoreMobile||c.overlay&&h.ignoreOverlay||c.macosx&&!c.webkit)return a.isFunction(h.onFallback)&&h.onFallback.apply(this,[e]),!1;if(k)l={height:"auto","margin-bottom":c.scroll.height*-1+"px","max-height":""},l[h.isRtl?"margin-left":"margin-right"]=c.scroll.width*-1+"px",f.css(l);else{if(this.wrapper=k=a("<div>").addClass("scroll-wrapper").addClass(e.attr("class")).css("position","absolute"===e.css("position")?"absolute":"relative").insertBefore(e).append(e),h.isRtl&&k.addClass("scroll--rtl"),e.is("textarea")&&(this.containerWrapper=f=a("<div>").insertBefore(e).append(e),k.addClass("scroll-textarea")),l={height:"auto","margin-bottom":c.scroll.height*-1+"px","max-height":""},l[h.isRtl?"margin-left":"margin-right"]=c.scroll.width*-1+"px",f.addClass("scroll-content").css(l),e.on("scroll"+g,function(b){var f=e.scrollLeft(),g=e.scrollTop();if(h.isRtl)switch(!0){case c.firefox:f=Math.abs(f);case 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e=this.container,f=this.containerWrapper||e,g="scroll-scroll"+b+"_visible",h="x"===b?this.scrolly:this.scrollx,i=parseInt(this.container.css("x"===b?"left":"top"),10)||0,j=this.wrapper,k=d.size,l=d.visible+i;d.isVisible=k-l>1,d.isVisible?(d.scroll.addClass(g),h.scroll.addClass(g),f.addClass(g)):(d.scroll.removeClass(g),h.scroll.removeClass(g),f.removeClass(g)),"y"===b&&(e.is("textarea")||k<l?f.css({height:l+c.scroll.height+"px","max-height":"none"}):f.css({"max-height":l+c.scroll.height+"px"})),d.size==e.prop("scrollWidth")&&h.size==e.prop("scrollHeight")&&d.visible==j.width()&&h.visible==j.height()&&d.offset==(parseInt(e.css("left"),10)||0)&&h.offset==(parseInt(e.css("top"),10)||0)||(a.extend(this.scrollx,{offset:parseInt(e.css("left"),10)||0,size:e.prop("scrollWidth"),visible:j.width()}),a.extend(this.scrolly,{offset:parseInt(e.css("top"),10)||0,size:this.container.prop("scrollHeight"),visible:j.height()}),this._updateScroll("x"===b?"y":"x",h))}};var 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+//# sourceMappingURL=jquery.scrollbar.min.js.map
diff --git a/hesk/js/selectize.js b/hesk/js/selectize.js
new file mode 100644
index 0000000..b63fb7c
--- /dev/null
+++ b/hesk/js/selectize.js
@@ -0,0 +1,3892 @@
+/**
+ * sifter.js
+ * Copyright (c) 2013 Brian Reavis & contributors
+ *
+ * Licensed under the Apache License, Version 2.0 (the "License"); you may not use this
+ * file except in compliance with the License. You may obtain a copy of the License at:
+ * http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software distributed under
+ * the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF
+ * ANY KIND, either express or implied. See the License for the specific language
+ * governing permissions and limitations under the License.
+ *
+ * @author Brian Reavis <brian@thirdroute.com>
+ */
+
+(function(root, factory) {
+	if (typeof define === 'function' && define.amd) {
+		define('sifter', factory);
+	} else if (typeof exports === 'object') {
+		module.exports = factory();
+	} else {
+		root.Sifter = factory();
+	}
+}(this, function() {
+
+	/**
+	 * Textually searches arrays and hashes of objects
+	 * by property (or multiple properties). Designed
+	 * specifically for autocomplete.
+	 *
+	 * @constructor
+	 * @param {array|object} items
+	 * @param {object} items
+	 */
+	var Sifter = function(items, settings) {
+		this.items = items;
+		this.settings = settings || {diacritics: true};
+	};
+
+	/**
+	 * Splits a search string into an array of individual
+	 * regexps to be used to match results.
+	 *
+	 * @param {string} query
+	 * @returns {array}
+	 */
+	Sifter.prototype.tokenize = function(query) {
+		query = trim(String(query || '').toLowerCase());
+		if (!query || !query.length) return [];
+
+		var i, n, regex, letter;
+		var tokens = [];
+		var words = query.split(/ +/);
+
+		for (i = 0, n = words.length; i < n; i++) {
+			regex = escape_regex(words[i]);
+			if (this.settings.diacritics) {
+				for (letter in DIACRITICS) {
+					if (DIACRITICS.hasOwnProperty(letter)) {
+						regex = regex.replace(new RegExp(letter, 'g'), DIACRITICS[letter]);
+					}
+				}
+			}
+			tokens.push({
+				string : words[i],
+				regex  : new RegExp(regex, 'i')
+			});
+		}
+
+		return tokens;
+	};
+
+	/**
+	 * Iterates over arrays and hashes.
+	 *
+	 * ```
+	 * this.iterator(this.items, function(item, id) {
+	 *    // invoked for each item
+	 * });
+	 * ```
+	 *
+	 * @param {array|object} object
+	 */
+	Sifter.prototype.iterator = function(object, callback) {
+		var iterator;
+		if (is_array(object)) {
+			iterator = Array.prototype.forEach || function(callback) {
+				for (var i = 0, n = this.length; i < n; i++) {
+					callback(this[i], i, this);
+				}
+			};
+		} else {
+			iterator = function(callback) {
+				for (var key in this) {
+					if (this.hasOwnProperty(key)) {
+						callback(this[key], key, this);
+					}
+				}
+			};
+		}
+
+		iterator.apply(object, [callback]);
+	};
+
+	/**
+	 * Returns a function to be used to score individual results.
+	 *
+	 * Good matches will have a higher score than poor matches.
+	 * If an item is not a match, 0 will be returned by the function.
+	 *
+	 * @param {object|string} search
+	 * @param {object} options (optional)
+	 * @returns {function}
+	 */
+	Sifter.prototype.getScoreFunction = function(search, options) {
+		var self, fields, tokens, token_count, nesting;
+
+		self        = this;
+		search      = self.prepareSearch(search, options);
+		tokens      = search.tokens;
+		fields      = search.options.fields;
+		token_count = tokens.length;
+		nesting     = search.options.nesting;
+
+		/**
+		 * Calculates how close of a match the
+		 * given value is against a search token.
+		 *
+		 * @param {mixed} value
+		 * @param {object} token
+		 * @return {number}
+		 */
+		var scoreValue = function(value, token) {
+			var score, pos;
+
+			if (!value) return 0;
+			value = String(value || '');
+			pos = value.search(token.regex);
+			if (pos === -1) return 0;
+			score = token.string.length / value.length;
+			if (pos === 0) score += 0.5;
+			return score;
+		};
+
+		/**
+		 * Calculates the score of an object
+		 * against the search query.
+		 *
+		 * @param {object} token
+		 * @param {object} data
+		 * @return {number}
+		 */
+		var scoreObject = (function() {
+			var field_count = fields.length;
+			if (!field_count) {
+				return function() { return 0; };
+			}
+			if (field_count === 1) {
+				return function(token, data) {
+					return scoreValue(getattr(data, fields[0], nesting), token);
+				};
+			}
+			return function(token, data) {
+				for (var i = 0, sum = 0; i < field_count; i++) {
+					sum += scoreValue(getattr(data, fields[i], nesting), token);
+				}
+				return sum / field_count;
+			};
+		})();
+
+		if (!token_count) {
+			return function() { return 0; };
+		}
+		if (token_count === 1) {
+			return function(data) {
+				return scoreObject(tokens[0], data);
+			};
+		}
+
+		if (search.options.conjunction === 'and') {
+			return function(data) {
+				var score;
+				for (var i = 0, sum = 0; i < token_count; i++) {
+					score = scoreObject(tokens[i], data);
+					if (score <= 0) return 0;
+					sum += score;
+				}
+				return sum / token_count;
+			};
+		} else {
+			return function(data) {
+				for (var i = 0, sum = 0; i < token_count; i++) {
+					sum += scoreObject(tokens[i], data);
+				}
+				return sum / token_count;
+			};
+		}
+	};
+
+	/**
+	 * Returns a function that can be used to compare two
+	 * results, for sorting purposes. If no sorting should
+	 * be performed, `null` will be returned.
+	 *
+	 * @param {string|object} search
+	 * @param {object} options
+	 * @return function(a,b)
+	 */
+	Sifter.prototype.getSortFunction = function(search, options) {
+		var i, n, self, field, fields, fields_count, multiplier, multipliers, get_field, implicit_score, sort;
+
+		self   = this;
+		search = self.prepareSearch(search, options);
+		sort   = (!search.query && options.sort_empty) || options.sort;
+
+		/**
+		 * Fetches the specified sort field value
+		 * from a search result item.
+		 *
+		 * @param  {string} name
+		 * @param  {object} result
+		 * @return {mixed}
+		 */
+		get_field = function(name, result) {
+			if (name === '$score') return result.score;
+			return getattr(self.items[result.id], name, options.nesting);
+		};
+
+		// parse options
+		fields = [];
+		if (sort) {
+			for (i = 0, n = sort.length; i < n; i++) {
+				if (search.query || sort[i].field !== '$score') {
+					fields.push(sort[i]);
+				}
+			}
+		}
+
+		// the "$score" field is implied to be the primary
+		// sort field, unless it's manually specified
+		if (search.query) {
+			implicit_score = true;
+			for (i = 0, n = fields.length; i < n; i++) {
+				if (fields[i].field === '$score') {
+					implicit_score = false;
+					break;
+				}
+			}
+			if (implicit_score) {
+				fields.unshift({field: '$score', direction: 'desc'});
+			}
+		} else {
+			for (i = 0, n = fields.length; i < n; i++) {
+				if (fields[i].field === '$score') {
+					fields.splice(i, 1);
+					break;
+				}
+			}
+		}
+
+		multipliers = [];
+		for (i = 0, n = fields.length; i < n; i++) {
+			multipliers.push(fields[i].direction === 'desc' ? -1 : 1);
+		}
+
+		// build function
+		fields_count = fields.length;
+		if (!fields_count) {
+			return null;
+		} else if (fields_count === 1) {
+			field = fields[0].field;
+			multiplier = multipliers[0];
+			return function(a, b) {
+				return multiplier * cmp(
+					get_field(field, a),
+					get_field(field, b)
+				);
+			};
+		} else {
+			return function(a, b) {
+				var i, result, a_value, b_value, field;
+				for (i = 0; i < fields_count; i++) {
+					field = fields[i].field;
+					result = multipliers[i] * cmp(
+						get_field(field, a),
+						get_field(field, b)
+					);
+					if (result) return result;
+				}
+				return 0;
+			};
+		}
+	};
+
+	/**
+	 * Parses a search query and returns an object
+	 * with tokens and fields ready to be populated
+	 * with results.
+	 *
+	 * @param {string} query
+	 * @param {object} options
+	 * @returns {object}
+	 */
+	Sifter.prototype.prepareSearch = function(query, options) {
+		if (typeof query === 'object') return query;
+
+		options = extend({}, options);
+
+		var option_fields     = options.fields;
+		var option_sort       = options.sort;
+		var option_sort_empty = options.sort_empty;
+
+		if (option_fields && !is_array(option_fields)) options.fields = [option_fields];
+		if (option_sort && !is_array(option_sort)) options.sort = [option_sort];
+		if (option_sort_empty && !is_array(option_sort_empty)) options.sort_empty = [option_sort_empty];
+
+		return {
+			options : options,
+			query   : String(query || '').toLowerCase(),
+			tokens  : this.tokenize(query),
+			total   : 0,
+			items   : []
+		};
+	};
+
+	/**
+	 * Searches through all items and returns a sorted array of matches.
+	 *
+	 * The `options` parameter can contain:
+	 *
+	 *   - fields {string|array}
+	 *   - sort {array}
+	 *   - score {function}
+	 *   - filter {bool}
+	 *   - limit {integer}
+	 *
+	 * Returns an object containing:
+	 *
+	 *   - options {object}
+	 *   - query {string}
+	 *   - tokens {array}
+	 *   - total {int}
+	 *   - items {array}
+	 *
+	 * @param {string} query
+	 * @param {object} options
+	 * @returns {object}
+	 */
+	Sifter.prototype.search = function(query, options) {
+		var self = this, value, score, search, calculateScore;
+		var fn_sort;
+		var fn_score;
+
+		search  = this.prepareSearch(query, options);
+		options = search.options;
+		query   = search.query;
+
+		// generate result scoring function
+		fn_score = options.score || self.getScoreFunction(search);
+
+		// perform search and sort
+		if (query.length) {
+			self.iterator(self.items, function(item, id) {
+				score = fn_score(item);
+				if (options.filter === false || score > 0) {
+					search.items.push({'score': score, 'id': id});
+				}
+			});
+		} else {
+			self.iterator(self.items, function(item, id) {
+				search.items.push({'score': 1, 'id': id});
+			});
+		}
+
+		fn_sort = self.getSortFunction(search, options);
+		if (fn_sort) search.items.sort(fn_sort);
+
+		// apply limits
+		search.total = search.items.length;
+		if (typeof options.limit === 'number') {
+			search.items = search.items.slice(0, options.limit);
+		}
+
+		return search;
+	};
+
+	// utilities
+	// - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
+
+	var cmp = function(a, b) {
+		if (typeof a === 'number' && typeof b === 'number') {
+			return a > b ? 1 : (a < b ? -1 : 0);
+		}
+		a = asciifold(String(a || ''));
+		b = asciifold(String(b || ''));
+		if (a > b) return 1;
+		if (b > a) return -1;
+		return 0;
+	};
+
+	var extend = function(a, b) {
+		var i, n, k, object;
+		for (i = 1, n = arguments.length; i < n; i++) {
+			object = arguments[i];
+			if (!object) continue;
+			for (k in object) {
+				if (object.hasOwnProperty(k)) {
+					a[k] = object[k];
+				}
+			}
+		}
+		return a;
+	};
+
+	/**
+	 * A property getter resolving dot-notation
+	 * @param  {Object}  obj     The root object to fetch property on
+	 * @param  {String}  name    The optionally dotted property name to fetch
+	 * @param  {Boolean} nesting Handle nesting or not
+	 * @return {Object}          The resolved property value
+	 */
+	var getattr = function(obj, name, nesting) {
+	    if (!obj || !name) return;
+	    if (!nesting) return obj[name];
+	    var names = name.split(".");
+	    while(names.length && (obj = obj[names.shift()]));
+	    return obj;
+	};
+
+	var trim = function(str) {
+		return (str + '').replace(/^\s+|\s+$|/g, '');
+	};
+
+	var escape_regex = function(str) {
+		return (str + '').replace(/([.?*+^$[\]\\(){}|-])/g, '\\$1');
+	};
+
+	var is_array = Array.isArray || (typeof $ !== 'undefined' && $.isArray) || function(object) {
+		return Object.prototype.toString.call(object) === '[object Array]';
+	};
+
+	var DIACRITICS = {
+		'a': '[aḀ�ĂăÂâ�ǎȺⱥȦȧẠạÄäÀà�áĀ�ÃãÅåąĄÃąĄ]',
+		'b': '[b�βΒB฿�ᛒ]',
+		'c': '[cĆćĈĉČ�ĊċC̄c̄ÇçḈḉȻȼƇƈɕᴄＣｃ]',
+		'd': '[dĎ�Ḋḋ�ḑḌ�ḒḓḎ��đD̦d̦ƉɖƊɗƋƌᵭ�ᶑȡᴅＤｄð]',
+		'e': '[eÉéÈèÊêḘḙĚěĔĕẼẽḚḛẺẻĖėËëĒēȨȩĘęᶒɆɇȄȅẾếỀ�ỄễỂểḜ�ḖḗḔḕȆȇẸẹỆệⱸᴇＥｅɘ���ε]',
+		'f': '[fƑƒḞḟ]',
+		'g': '[gɢ₲ǤǥĜ�ĞğĢģƓɠĠġ]',
+		'h': '[hĤĥĦħḨḩẖẖḤḥḢḣɦʰǶƕ]',
+		'i': '[i�íÌìĬĭÎî���ïḮḯĨĩĮįĪīỈỉȈȉȊȋỊịḬḭƗɨɨ̆ᵻᶖİiIıɪＩｉ]',
+		'j': '[jȷĴĵɈɉ�ɟʲ]',
+		'k': '[kƘƙ��ḰḱǨǩḲḳḴḵκϰ₭]',
+		'l': '[l�łĽľĻļĹĺḶḷḸḹḼḽḺḻĿŀȽƚⱠⱡⱢɫɬᶅɭȴʟＬｌ]',
+		'n': '[nŃńǸǹŇňÑñṄṅŅņṆṇṊṋṈṉN̈n̈�ɲȠƞᵰᶇɳȵɴＮｎŊŋ]',
+		'o': '[oØøÖöÓóÒòÔôǑǒ�őŎ�ȮȯỌ�ƟɵƠơỎ�Ō�ÕõǪǫȌ�Օօ]',
+		'p': '[pṔṕṖṗⱣᵽƤƥᵱ]',
+		'q': '[q��ʠɊɋ��q̃]',
+		'r': '[rŔŕɌ�ŘřŖŗṘṙ�ȑȒȓṚṛⱤɽ]',
+		's': '[sŚśṠṡṢṣꞨꞩŜ�ŠšŞşȘșS̈s̈]',
+		't': '[tŤťṪṫŢţṬṭƮʈȚțṰṱṮṯƬƭ]',
+		'u': '[uŬŭɄʉỤụÜüÚúÙùÛûǓǔŰűŬŭƯưỦủŪūŨũŲųȔȕ∪]',
+		'v': '[vṼṽṾṿƲʋ��ⱱʋ]',
+		'w': '[wẂẃẀ�ŴŵẄẅẆẇẈẉ]',
+		'x': '[xẌ�Ẋẋχ]',
+		'y': '[y�ýỲỳŶŷŸÿỸỹẎ�ỴỵɎ�Ƴƴ]',
+		'z': '[zŹź�ẑŽžŻżẒẓẔẕƵƶ]'
+	};
+
+	var asciifold = (function() {
+		var i, n, k, chunk;
+		var foreignletters = '';
+		var lookup = {};
+		for (k in DIACRITICS) {
+			if (DIACRITICS.hasOwnProperty(k)) {
+				chunk = DIACRITICS[k].substring(2, DIACRITICS[k].length - 1);
+				foreignletters += chunk;
+				for (i = 0, n = chunk.length; i < n; i++) {
+					lookup[chunk.charAt(i)] = k;
+				}
+			}
+		}
+		var regexp = new RegExp('[' +  foreignletters + ']', 'g');
+		return function(str) {
+			return str.replace(regexp, function(foreignletter) {
+				return lookup[foreignletter];
+			}).toLowerCase();
+		};
+	})();
+
+
+	// export
+	// - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
+
+	return Sifter;
+}));
+
+
+
+/**
+ * microplugin.js
+ * Copyright (c) 2013 Brian Reavis & contributors
+ *
+ * Licensed under the Apache License, Version 2.0 (the "License"); you may not use this
+ * file except in compliance with the License. You may obtain a copy of the License at:
+ * http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software distributed under
+ * the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF
+ * ANY KIND, either express or implied. See the License for the specific language
+ * governing permissions and limitations under the License.
+ *
+ * @author Brian Reavis <brian@thirdroute.com>
+ */
+
+(function(root, factory) {
+	if (typeof define === 'function' && define.amd) {
+		define('microplugin', factory);
+	} else if (typeof exports === 'object') {
+		module.exports = factory();
+	} else {
+		root.MicroPlugin = factory();
+	}
+}(this, function() {
+	var MicroPlugin = {};
+
+	MicroPlugin.mixin = function(Interface) {
+		Interface.plugins = {};
+
+		/**
+		 * Initializes the listed plugins (with options).
+		 * Acceptable formats:
+		 *
+		 * List (without options):
+		 *   ['a', 'b', 'c']
+		 *
+		 * List (with options):
+		 *   [{'name': 'a', options: {}}, {'name': 'b', options: {}}]
+		 *
+		 * Hash (with options):
+		 *   {'a': { ... }, 'b': { ... }, 'c': { ... }}
+		 *
+		 * @param {mixed} plugins
+		 */
+		Interface.prototype.initializePlugins = function(plugins) {
+			var i, n, key;
+			var self  = this;
+			var queue = [];
+
+			self.plugins = {
+				names     : [],
+				settings  : {},
+				requested : {},
+				loaded    : {}
+			};
+
+			if (utils.isArray(plugins)) {
+				for (i = 0, n = plugins.length; i < n; i++) {
+					if (typeof plugins[i] === 'string') {
+						queue.push(plugins[i]);
+					} else {
+						self.plugins.settings[plugins[i].name] = plugins[i].options;
+						queue.push(plugins[i].name);
+					}
+				}
+			} else if (plugins) {
+				for (key in plugins) {
+					if (plugins.hasOwnProperty(key)) {
+						self.plugins.settings[key] = plugins[key];
+						queue.push(key);
+					}
+				}
+			}
+
+			while (queue.length) {
+				self.require(queue.shift());
+			}
+		};
+
+		Interface.prototype.loadPlugin = function(name) {
+			var self    = this;
+			var plugins = self.plugins;
+			var plugin  = Interface.plugins[name];
+
+			if (!Interface.plugins.hasOwnProperty(name)) {
+				throw new Error('Unable to find "' +  name + '" plugin');
+			}
+
+			plugins.requested[name] = true;
+			plugins.loaded[name] = plugin.fn.apply(self, [self.plugins.settings[name] || {}]);
+			plugins.names.push(name);
+		};
+
+		/**
+		 * Initializes a plugin.
+		 *
+		 * @param {string} name
+		 */
+		Interface.prototype.require = function(name) {
+			var self = this;
+			var plugins = self.plugins;
+
+			if (!self.plugins.loaded.hasOwnProperty(name)) {
+				if (plugins.requested[name]) {
+					throw new Error('Plugin has circular dependency ("' + name + '")');
+				}
+				self.loadPlugin(name);
+			}
+
+			return plugins.loaded[name];
+		};
+
+		/**
+		 * Registers a plugin.
+		 *
+		 * @param {string} name
+		 * @param {function} fn
+		 */
+		Interface.define = function(name, fn) {
+			Interface.plugins[name] = {
+				'name' : name,
+				'fn'   : fn
+			};
+		};
+	};
+
+	var utils = {
+		isArray: Array.isArray || function(vArg) {
+			return Object.prototype.toString.call(vArg) === '[object Array]';
+		}
+	};
+
+	return MicroPlugin;
+}));
+
+/**
+ * selectize.js (v0.12.6)
+ * Copyright (c) 2013–2015 Brian Reavis & contributors
+ *
+ * Licensed under the Apache License, Version 2.0 (the "License"); you may not use this
+ * file except in compliance with the License. You may obtain a copy of the License at:
+ * http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software distributed under
+ * the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF
+ * ANY KIND, either express or implied. See the License for the specific language
+ * governing permissions and limitations under the License.
+ *
+ * @author Brian Reavis <brian@thirdroute.com>
+ */
+
+/*jshint curly:false */
+/*jshint browser:true */
+
+(function(root, factory) {
+	if (typeof define === 'function' && define.amd) {
+		define('selectize', ['jquery','sifter','microplugin'], factory);
+	} else if (typeof exports === 'object') {
+		module.exports = factory(require('jquery'), require('sifter'), require('microplugin'));
+	} else {
+		root.Selectize = factory(root.jQuery, root.Sifter, root.MicroPlugin);
+	}
+}(this, function($, Sifter, MicroPlugin) {
+	'use strict';
+
+	var highlight = function($element, pattern) {
+		if (typeof pattern === 'string' && !pattern.length) return;
+		var regex = (typeof pattern === 'string') ? new RegExp(pattern, 'i') : pattern;
+	
+		var highlight = function(node) {
+			var skip = 0;
+			// Wrap matching part of text node with highlighting <span>, e.g.
+			// Soccer  ->  <span class="highlight">Soc</span>cer  for regex = /soc/i
+			if (node.nodeType === 3) {
+				var pos = node.data.search(regex);
+				if (pos >= 0 && node.data.length > 0) {
+					var match = node.data.match(regex);
+					var spannode = document.createElement('span');
+					spannode.className = 'highlight';
+					var middlebit = node.splitText(pos);
+					var endbit = middlebit.splitText(match[0].length);
+					var middleclone = middlebit.cloneNode(true);
+					spannode.appendChild(middleclone);
+					middlebit.parentNode.replaceChild(spannode, middlebit);
+					skip = 1;
+				}
+			} 
+			// Recurse element node, looking for child text nodes to highlight, unless element 
+			// is childless, <script>, <style>, or already highlighted: <span class="hightlight">
+			else if (node.nodeType === 1 && node.childNodes && !/(script|style)/i.test(node.tagName) && ( node.className !== 'highlight' || node.tagName !== 'SPAN' )) {
+				for (var i = 0; i < node.childNodes.length; ++i) {
+					i += highlight(node.childNodes[i]);
+				}
+			}
+			return skip;
+		};
+	
+		return $element.each(function() {
+			highlight(this);
+		});
+	};
+	
+	/**
+	 * removeHighlight fn copied from highlight v5 and
+	 * edited to remove with() and pass js strict mode
+	 */
+	$.fn.removeHighlight = function() {
+		return this.find("span.highlight").each(function() {
+			this.parentNode.firstChild.nodeName;
+			var parent = this.parentNode;
+			parent.replaceChild(this.firstChild, this);
+			parent.normalize();
+		}).end();
+	};
+	
+	
+	var MicroEvent = function() {};
+	MicroEvent.prototype = {
+		on: function(event, fct){
+			this._events = this._events || {};
+			this._events[event] = this._events[event] || [];
+			this._events[event].push(fct);
+		},
+		off: function(event, fct){
+			var n = arguments.length;
+			if (n === 0) return delete this._events;
+			if (n === 1) return delete this._events[event];
+	
+			this._events = this._events || {};
+			if (event in this._events === false) return;
+			this._events[event].splice(this._events[event].indexOf(fct), 1);
+		},
+		trigger: function(event /* , args... */){
+			this._events = this._events || {};
+			if (event in this._events === false) return;
+			for (var i = 0; i < this._events[event].length; i++){
+				this._events[event][i].apply(this, Array.prototype.slice.call(arguments, 1));
+			}
+		}
+	};
+	
+	/**
+	 * Mixin will delegate all MicroEvent.js function in the destination object.
+	 *
+	 * - MicroEvent.mixin(Foobar) will make Foobar able to use MicroEvent
+	 *
+	 * @param {object} the object which will support MicroEvent
+	 */
+	MicroEvent.mixin = function(destObject){
+		var props = ['on', 'off', 'trigger'];
+		for (var i = 0; i < props.length; i++){
+			destObject.prototype[props[i]] = MicroEvent.prototype[props[i]];
+		}
+	};
+	
+	var IS_MAC        = /Mac/.test(navigator.userAgent);
+	
+	var KEY_A         = 65;
+	var KEY_COMMA     = 188;
+	var KEY_RETURN    = 13;
+	var KEY_ESC       = 27;
+	var KEY_LEFT      = 37;
+	var KEY_UP        = 38;
+	var KEY_P         = 80;
+	var KEY_RIGHT     = 39;
+	var KEY_DOWN      = 40;
+	var KEY_N         = 78;
+	var KEY_BACKSPACE = 8;
+	var KEY_DELETE    = 46;
+	var KEY_SHIFT     = 16;
+	var KEY_CMD       = IS_MAC ? 91 : 17;
+	var KEY_CTRL      = IS_MAC ? 18 : 17;
+	var KEY_TAB       = 9;
+	
+	var TAG_SELECT    = 1;
+	var TAG_INPUT     = 2;
+	
+	// for now, android support in general is too spotty to support validity
+	var SUPPORTS_VALIDITY_API = !/android/i.test(window.navigator.userAgent) && !!document.createElement('input').validity;
+	
+	
+	var isset = function(object) {
+		return typeof object !== 'undefined';
+	};
+	
+	/**
+	 * Converts a scalar to its best string representation
+	 * for hash keys and HTML attribute values.
+	 *
+	 * Transformations:
+	 *   'str'     -> 'str'
+	 *   null      -> ''
+	 *   undefined -> ''
+	 *   true      -> '1'
+	 *   false     -> '0'
+	 *   0         -> '0'
+	 *   1         -> '1'
+	 *
+	 * @param {string} value
+	 * @returns {string|null}
+	 */
+	var hash_key = function(value) {
+		if (typeof value === 'undefined' || value === null) return null;
+		if (typeof value === 'boolean') return value ? '1' : '0';
+		return value + '';
+	};
+	
+	/**
+	 * Escapes a string for use within HTML.
+	 *
+	 * @param {string} str
+	 * @returns {string}
+	 */
+	var escape_html = function(str) {
+		return (str + '')
+			.replace(/&/g, '&amp;')
+			.replace(/</g, '&lt;')
+			.replace(/>/g, '&gt;')
+			.replace(/"/g, '&quot;');
+	};
+	
+	/**
+	 * Escapes "$" characters in replacement strings.
+	 *
+	 * @param {string} str
+	 * @returns {string}
+	 */
+	var escape_replace = function(str) {
+		return (str + '').replace(/\$/g, '$$$$');
+	};
+	
+	var hook = {};
+	
+	/**
+	 * Wraps `method` on `self` so that `fn`
+	 * is invoked before the original method.
+	 *
+	 * @param {object} self
+	 * @param {string} method
+	 * @param {function} fn
+	 */
+	hook.before = function(self, method, fn) {
+		var original = self[method];
+		self[method] = function() {
+			fn.apply(self, arguments);
+			return original.apply(self, arguments);
+		};
+	};
+	
+	/**
+	 * Wraps `method` on `self` so that `fn`
+	 * is invoked after the original method.
+	 *
+	 * @param {object} self
+	 * @param {string} method
+	 * @param {function} fn
+	 */
+	hook.after = function(self, method, fn) {
+		var original = self[method];
+		self[method] = function() {
+			var result = original.apply(self, arguments);
+			fn.apply(self, arguments);
+			return result;
+		};
+	};
+	
+	/**
+	 * Wraps `fn` so that it can only be invoked once.
+	 *
+	 * @param {function} fn
+	 * @returns {function}
+	 */
+	var once = function(fn) {
+		var called = false;
+		return function() {
+			if (called) return;
+			called = true;
+			fn.apply(this, arguments);
+		};
+	};
+	
+	/**
+	 * Wraps `fn` so that it can only be called once
+	 * every `delay` milliseconds (invoked on the falling edge).
+	 *
+	 * @param {function} fn
+	 * @param {int} delay
+	 * @returns {function}
+	 */
+	var debounce = function(fn, delay) {
+		var timeout;
+		return function() {
+			var self = this;
+			var args = arguments;
+			window.clearTimeout(timeout);
+			timeout = window.setTimeout(function() {
+				fn.apply(self, args);
+			}, delay);
+		};
+	};
+	
+	/**
+	 * Debounce all fired events types listed in `types`
+	 * while executing the provided `fn`.
+	 *
+	 * @param {object} self
+	 * @param {array} types
+	 * @param {function} fn
+	 */
+	var debounce_events = function(self, types, fn) {
+		var type;
+		var trigger = self.trigger;
+		var event_args = {};
+	
+		// override trigger method
+		self.trigger = function() {
+			var type = arguments[0];
+			if (types.indexOf(type) !== -1) {
+				event_args[type] = arguments;
+			} else {
+				return trigger.apply(self, arguments);
+			}
+		};
+	
+		// invoke provided function
+		fn.apply(self, []);
+		self.trigger = trigger;
+	
+		// trigger queued events
+		for (type in event_args) {
+			if (event_args.hasOwnProperty(type)) {
+				trigger.apply(self, event_args[type]);
+			}
+		}
+	};
+	
+	/**
+	 * A workaround for http://bugs.jquery.com/ticket/6696
+	 *
+	 * @param {object} $parent - Parent element to listen on.
+	 * @param {string} event - Event name.
+	 * @param {string} selector - Descendant selector to filter by.
+	 * @param {function} fn - Event handler.
+	 */
+	var watchChildEvent = function($parent, event, selector, fn) {
+		$parent.on(event, selector, function(e) {
+			var child = e.target;
+			while (child && child.parentNode !== $parent[0]) {
+				child = child.parentNode;
+			}
+			e.currentTarget = child;
+			return fn.apply(this, [e]);
+		});
+	};
+	
+	/**
+	 * Determines the current selection within a text input control.
+	 * Returns an object containing:
+	 *   - start
+	 *   - length
+	 *
+	 * @param {object} input
+	 * @returns {object}
+	 */
+	var getSelection = function(input) {
+		var result = {};
+		if ('selectionStart' in input) {
+			result.start = input.selectionStart;
+			result.length = input.selectionEnd - result.start;
+		} else if (document.selection) {
+			input.focus();
+			var sel = document.selection.createRange();
+			var selLen = document.selection.createRange().text.length;
+			sel.moveStart('character', -input.value.length);
+			result.start = sel.text.length - selLen;
+			result.length = selLen;
+		}
+		return result;
+	};
+	
+	/**
+	 * Copies CSS properties from one element to another.
+	 *
+	 * @param {object} $from
+	 * @param {object} $to
+	 * @param {array} properties
+	 */
+	var transferStyles = function($from, $to, properties) {
+		var i, n, styles = {};
+		if (properties) {
+			for (i = 0, n = properties.length; i < n; i++) {
+				styles[properties[i]] = $from.css(properties[i]);
+			}
+		} else {
+			styles = $from.css();
+		}
+		$to.css(styles);
+	};
+	
+	/**
+	 * Measures the width of a string within a
+	 * parent element (in pixels).
+	 *
+	 * @param {string} str
+	 * @param {object} $parent
+	 * @returns {int}
+	 */
+	var measureString = function(str, $parent) {
+		if (!str) {
+			return 0;
+		}
+	
+		if (!Selectize.$testInput) {
+			Selectize.$testInput = $('<span />').css({
+				position: 'absolute',
+				top: -99999,
+				left: -99999,
+				width: 'auto',
+				padding: 0,
+				whiteSpace: 'pre'
+			}).appendTo('body');
+		}
+	
+		Selectize.$testInput.text(str);
+	
+		transferStyles($parent, Selectize.$testInput, [
+			'letterSpacing',
+			'fontSize',
+			'fontFamily',
+			'fontWeight',
+			'textTransform'
+		]);
+	
+		return Selectize.$testInput.width();
+	};
+	
+	/**
+	 * Sets up an input to grow horizontally as the user
+	 * types. If the value is changed manually, you can
+	 * trigger the "update" handler to resize:
+	 *
+	 * $input.trigger('update');
+	 *
+	 * @param {object} $input
+	 */
+	var autoGrow = function($input) {
+		var currentWidth = null;
+	
+		var update = function(e, options) {
+			var value, keyCode, printable, placeholder, width;
+			var shift, character, selection;
+			e = e || window.event || {};
+			options = options || {};
+	
+			if (e.metaKey || e.altKey) return;
+			if (!options.force && $input.data('grow') === false) return;
+	
+			value = $input.val();
+			if (e.type && e.type.toLowerCase() === 'keydown') {
+				keyCode = e.keyCode;
+				printable = (
+					(keyCode >= 48 && keyCode <= 57)  || // 0-9
+					(keyCode >= 65 && keyCode <= 90)   || // a-z
+					(keyCode >= 96 && keyCode <= 111)  || // numpad 0-9, numeric operators
+					(keyCode >= 186 && keyCode <= 222) || // semicolon, equal, comma, dash, etc.
+					keyCode === 32 // space
+				);
+	
+				if (keyCode === KEY_DELETE || keyCode === KEY_BACKSPACE) {
+					selection = getSelection($input[0]);
+					if (selection.length) {
+						value = value.substring(0, selection.start) + value.substring(selection.start + selection.length);
+					} else if (keyCode === KEY_BACKSPACE && selection.start) {
+						value = value.substring(0, selection.start - 1) + value.substring(selection.start + 1);
+					} else if (keyCode === KEY_DELETE && typeof selection.start !== 'undefined') {
+						value = value.substring(0, selection.start) + value.substring(selection.start + 1);
+					}
+				} else if (printable) {
+					shift = e.shiftKey;
+					character = String.fromCharCode(e.keyCode);
+					if (shift) character = character.toUpperCase();
+					else character = character.toLowerCase();
+					value += character;
+				}
+			}
+	
+			placeholder = $input.attr('placeholder');
+			if (!value && placeholder) {
+				value = placeholder;
+			}
+	
+			width = measureString(value, $input) + 4;
+			if (width !== currentWidth) {
+				currentWidth = width;
+				$input.width(width);
+				$input.triggerHandler('resize');
+			}
+		};
+	
+		$input.on('keydown keyup update blur', update);
+		update();
+	};
+	
+	var domToString = function(d) {
+		var tmp = document.createElement('div');
+	
+		tmp.appendChild(d.cloneNode(true));
+	
+		return tmp.innerHTML;
+	};
+	
+	var logError = function(message, options){
+		if(!options) options = {};
+		var component = "Selectize";
+	
+		console.error(component + ": " + message)
+	
+		if(options.explanation){
+			// console.group is undefined in <IE11
+			if(console.group) console.group();
+			console.error(options.explanation);
+			if(console.group) console.groupEnd();
+		}
+	}
+	
+	
+	var Selectize = function($input, settings) {
+		var key, i, n, dir, input, self = this;
+		input = $input[0];
+		input.selectize = self;
+	
+		// detect rtl environment
+		var computedStyle = window.getComputedStyle && window.getComputedStyle(input, null);
+		dir = computedStyle ? computedStyle.getPropertyValue('direction') : input.currentStyle && input.currentStyle.direction;
+		dir = dir || $input.parents('[dir]:first').attr('dir') || '';
+	
+		// setup default state
+		$.extend(self, {
+			order            : 0,
+			settings         : settings,
+			$input           : $input,
+			tabIndex         : $input.attr('tabindex') || '',
+			tagType          : input.tagName.toLowerCase() === 'select' ? TAG_SELECT : TAG_INPUT,
+			rtl              : /rtl/i.test(dir),
+	
+			eventNS          : '.selectize' + (++Selectize.count),
+			highlightedValue : null,
+			isBlurring       : false,
+			isOpen           : false,
+			isDisabled       : false,
+			isRequired       : $input.is('[required]'),
+			isInvalid        : false,
+			isLocked         : false,
+			isFocused        : false,
+			isInputHidden    : false,
+			isSetup          : false,
+			isShiftDown      : false,
+			isCmdDown        : false,
+			isCtrlDown       : false,
+			ignoreFocus      : false,
+			ignoreBlur       : false,
+			ignoreHover      : false,
+			hasOptions       : false,
+			currentResults   : null,
+			lastValue        : '',
+			caretPos         : 0,
+			loading          : 0,
+			loadedSearches   : {},
+	
+			$activeOption    : null,
+			$activeItems     : [],
+	
+			optgroups        : {},
+			options          : {},
+			userOptions      : {},
+			items            : [],
+			renderCache      : {},
+			onSearchChange   : settings.loadThrottle === null ? self.onSearchChange : debounce(self.onSearchChange, settings.loadThrottle)
+		});
+	
+		// search system
+		self.sifter = new Sifter(this.options, {diacritics: settings.diacritics});
+	
+		// build options table
+		if (self.settings.options) {
+			for (i = 0, n = self.settings.options.length; i < n; i++) {
+				self.registerOption(self.settings.options[i]);
+			}
+			delete self.settings.options;
+		}
+	
+		// build optgroup table
+		if (self.settings.optgroups) {
+			for (i = 0, n = self.settings.optgroups.length; i < n; i++) {
+				self.registerOptionGroup(self.settings.optgroups[i]);
+			}
+			delete self.settings.optgroups;
+		}
+	
+		// option-dependent defaults
+		self.settings.mode = self.settings.mode || (self.settings.maxItems === 1 ? 'single' : 'multi');
+		if (typeof self.settings.hideSelected !== 'boolean') {
+			self.settings.hideSelected = self.settings.mode === 'multi';
+		}
+	
+		self.initializePlugins(self.settings.plugins);
+		self.setupCallbacks();
+		self.setupTemplates();
+		self.setup();
+	};
+	
+	// mixins
+	// - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
+	
+	MicroEvent.mixin(Selectize);
+	
+	if(typeof MicroPlugin !== "undefined"){
+		MicroPlugin.mixin(Selectize);
+	}else{
+		logError("Dependency MicroPlugin is missing",
+			{explanation:
+				"Make sure you either: (1) are using the \"standalone\" "+
+				"version of Selectize, or (2) require MicroPlugin before you "+
+				"load Selectize."}
+		);
+	}
+	
+	
+	// methods
+	// - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
+	
+	$.extend(Selectize.prototype, {
+	
+		/**
+		 * Creates all elements and sets up event bindings.
+		 */
+		setup: function() {
+			var self      = this;
+			var settings  = self.settings;
+			var eventNS   = self.eventNS;
+			var $window   = $(window);
+			var $document = $(document);
+			var $input    = self.$input;
+	
+			var $wrapper;
+			var $control;
+			var $control_input;
+			var $dropdown;
+			var $dropdown_content;
+			var $dropdown_parent;
+			var inputMode;
+			var timeout_blur;
+			var timeout_focus;
+			var classes;
+			var classes_plugins;
+			var inputId;
+	
+			inputMode         = self.settings.mode;
+			classes           = $input.attr('class') || '';
+	
+			$wrapper          = $('<div>').addClass(settings.wrapperClass).addClass(classes).addClass(inputMode);
+			$control          = $('<div>').addClass(settings.inputClass).addClass('items').appendTo($wrapper);
+			$control_input    = $('<input type="text" autocomplete="off" />').appendTo($control).attr('tabindex', $input.is(':disabled') ? '-1' : self.tabIndex);
+			$dropdown_parent  = $(settings.dropdownParent || $wrapper);
+			$dropdown         = $('<div>').addClass(settings.dropdownClass).addClass(inputMode).hide().appendTo($dropdown_parent);
+			$dropdown_content = $('<div>').addClass(settings.dropdownContentClass).appendTo($dropdown);
+	
+			if(inputId = $input.attr('id')) {
+				$control_input.attr('id', inputId + '-selectized');
+				$("label[for='"+inputId+"']").attr('for', inputId + '-selectized');
+			}
+	
+			if(self.settings.copyClassesToDropdown) {
+				$dropdown.addClass(classes);
+			}
+	
+			$wrapper.css({
+				width: $input[0].style.width
+			});
+	
+			if (self.plugins.names.length) {
+				classes_plugins = 'plugin-' + self.plugins.names.join(' plugin-');
+				$wrapper.addClass(classes_plugins);
+				$dropdown.addClass(classes_plugins);
+			}
+	
+			if ((settings.maxItems === null || settings.maxItems > 1) && self.tagType === TAG_SELECT) {
+				$input.attr('multiple', 'multiple');
+			}
+	
+			if (self.settings.placeholder) {
+				$control_input.attr('placeholder', settings.placeholder);
+			}
+	
+			// if splitOn was not passed in, construct it from the delimiter to allow pasting universally
+			if (!self.settings.splitOn && self.settings.delimiter) {
+				var delimiterEscaped = self.settings.delimiter.replace(/[-\/\\^$*+?.()|[\]{}]/g, '\\$&');
+				self.settings.splitOn = new RegExp('\\s*' + delimiterEscaped + '+\\s*');
+			}
+	
+			if ($input.attr('autocorrect')) {
+				$control_input.attr('autocorrect', $input.attr('autocorrect'));
+			}
+	
+			if ($input.attr('autocapitalize')) {
+				$control_input.attr('autocapitalize', $input.attr('autocapitalize'));
+			}
+			$control_input[0].type = $input[0].type;
+	
+			self.$wrapper          = $wrapper;
+			self.$control          = $control;
+			self.$control_input    = $control_input;
+			self.$dropdown         = $dropdown;
+			self.$dropdown_content = $dropdown_content;
+	
+			$dropdown.on('mouseenter mousedown click', '[data-disabled]>[data-selectable]', function(e) { e.stopImmediatePropagation(); });
+			$dropdown.on('mouseenter', '[data-selectable]', function() { return self.onOptionHover.apply(self, arguments); });
+			$dropdown.on('mousedown click', '[data-selectable]', function() { return self.onOptionSelect.apply(self, arguments); });
+			watchChildEvent($control, 'mousedown', '*:not(input)', function() { return self.onItemSelect.apply(self, arguments); });
+			autoGrow($control_input);
+	
+			$control.on({
+				mousedown : function() { return self.onMouseDown.apply(self, arguments); },
+				click     : function() { return self.onClick.apply(self, arguments); }
+			});
+	
+			$control_input.on({
+				mousedown : function(e) { e.stopPropagation(); },
+				keydown   : function() { return self.onKeyDown.apply(self, arguments); },
+				keyup     : function() { return self.onKeyUp.apply(self, arguments); },
+				keypress  : function() { return self.onKeyPress.apply(self, arguments); },
+				resize    : function() { self.positionDropdown.apply(self, []); },
+				blur      : function() { return self.onBlur.apply(self, arguments); },
+				focus     : function() { self.ignoreBlur = false; return self.onFocus.apply(self, arguments); },
+				paste     : function() { return self.onPaste.apply(self, arguments); }
+			});
+	
+			$document.on('keydown' + eventNS, function(e) {
+				self.isCmdDown = e[IS_MAC ? 'metaKey' : 'ctrlKey'];
+				self.isCtrlDown = e[IS_MAC ? 'altKey' : 'ctrlKey'];
+				self.isShiftDown = e.shiftKey;
+			});
+	
+			$document.on('keyup' + eventNS, function(e) {
+				if (e.keyCode === KEY_CTRL) self.isCtrlDown = false;
+				if (e.keyCode === KEY_SHIFT) self.isShiftDown = false;
+				if (e.keyCode === KEY_CMD) self.isCmdDown = false;
+			});
+	
+			$document.on('mousedown' + eventNS, function(e) {
+				if (self.isFocused) {
+					// prevent events on the dropdown scrollbar from causing the control to blur
+					if (e.target === self.$dropdown[0] || e.target.parentNode === self.$dropdown[0]) {
+						return false;
+					}
+					// blur on click outside
+					if (!self.$control.has(e.target).length && e.target !== self.$control[0]) {
+						self.blur(e.target);
+					}
+				}
+			});
+	
+			$window.on(['scroll' + eventNS, 'resize' + eventNS].join(' '), function() {
+				if (self.isOpen) {
+					self.positionDropdown.apply(self, arguments);
+				}
+			});
+			$window.on('mousemove' + eventNS, function() {
+				self.ignoreHover = false;
+			});
+	
+			// store original children and tab index so that they can be
+			// restored when the destroy() method is called.
+			this.revertSettings = {
+				$children : $input.children().detach(),
+				tabindex  : $input.attr('tabindex')
+			};
+	
+			$input.attr('tabindex', -1).hide().after(self.$wrapper);
+	
+			if ($.isArray(settings.items)) {
+				self.setValue(settings.items);
+				delete settings.items;
+			}
+	
+			// feature detect for the validation API
+			if (SUPPORTS_VALIDITY_API) {
+				$input.on('invalid' + eventNS, function(e) {
+					e.preventDefault();
+					self.isInvalid = true;
+					self.refreshState();
+				});
+			}
+	
+			self.updateOriginalInput();
+			self.refreshItems();
+			self.refreshState();
+			self.updatePlaceholder();
+			self.isSetup = true;
+	
+			if ($input.is(':disabled')) {
+				self.disable();
+			}
+	
+			self.on('change', this.onChange);
+	
+			$input.data('selectize', self);
+			$input.addClass('selectized');
+			self.trigger('initialize');
+	
+			// preload options
+			if (settings.preload === true) {
+				self.onSearchChange('');
+			}
+	
+		},
+	
+		/**
+		 * Sets up default rendering functions.
+		 */
+		setupTemplates: function() {
+			var self = this;
+			var field_label = self.settings.labelField;
+			var field_optgroup = self.settings.optgroupLabelField;
+	
+			var templates = {
+				'optgroup': function(data) {
+					return '<div class="optgroup">' + data.html + '</div>';
+				},
+				'optgroup_header': function(data, escape) {
+					return '<div class="optgroup-header">' + escape(data[field_optgroup]) + '</div>';
+				},
+				'option': function(data, escape) {
+					return '<div class="option">' + escape(data[field_label]) + '</div>';
+				},
+				'item': function(data, escape) {
+					return '<div class="item">' + escape(data[field_label]) + '</div>';
+				},
+				'option_create': function(data, escape) {
+					return '<div class="create">Add <strong>' + escape(data.input) + '</strong>&hellip;</div>';
+				}
+			};
+	
+			self.settings.render = $.extend({}, templates, self.settings.render);
+		},
+	
+		/**
+		 * Maps fired events to callbacks provided
+		 * in the settings used when creating the control.
+		 */
+		setupCallbacks: function() {
+			var key, fn, callbacks = {
+				'initialize'      : 'onInitialize',
+				'change'          : 'onChange',
+				'item_add'        : 'onItemAdd',
+				'item_remove'     : 'onItemRemove',
+				'clear'           : 'onClear',
+				'option_add'      : 'onOptionAdd',
+				'option_remove'   : 'onOptionRemove',
+				'option_clear'    : 'onOptionClear',
+				'optgroup_add'    : 'onOptionGroupAdd',
+				'optgroup_remove' : 'onOptionGroupRemove',
+				'optgroup_clear'  : 'onOptionGroupClear',
+				'dropdown_open'   : 'onDropdownOpen',
+				'dropdown_close'  : 'onDropdownClose',
+				'type'            : 'onType',
+				'load'            : 'onLoad',
+				'focus'           : 'onFocus',
+				'blur'            : 'onBlur'
+			};
+	
+			for (key in callbacks) {
+				if (callbacks.hasOwnProperty(key)) {
+					fn = this.settings[callbacks[key]];
+					if (fn) this.on(key, fn);
+				}
+			}
+		},
+	
+		/**
+		 * Triggered when the main control element
+		 * has a click event.
+		 *
+		 * @param {object} e
+		 * @return {boolean}
+		 */
+		onClick: function(e) {
+			var self = this;
+	
+			// necessary for mobile webkit devices (manual focus triggering
+			// is ignored unless invoked within a click event)
+	    // also necessary to reopen a dropdown that has been closed by
+	    // closeAfterSelect
+			if (!self.isFocused || !self.isOpen) {
+				self.focus();
+				e.preventDefault();
+			}
+		},
+	
+		/**
+		 * Triggered when the main control element
+		 * has a mouse down event.
+		 *
+		 * @param {object} e
+		 * @return {boolean}
+		 */
+		onMouseDown: function(e) {
+			var self = this;
+			var defaultPrevented = e.isDefaultPrevented();
+			var $target = $(e.target);
+	
+			if (self.isFocused) {
+				// retain focus by preventing native handling. if the
+				// event target is the input it should not be modified.
+				// otherwise, text selection within the input won't work.
+				if (e.target !== self.$control_input[0]) {
+					if (self.settings.mode === 'single') {
+						// toggle dropdown
+						self.isOpen ? self.close() : self.open();
+					} else if (!defaultPrevented) {
+						self.setActiveItem(null);
+					}
+					return false;
+				}
+			} else {
+				// give control focus
+				if (!defaultPrevented) {
+					window.setTimeout(function() {
+						self.focus();
+					}, 0);
+				}
+			}
+		},
+	
+		/**
+		 * Triggered when the value of the control has been changed.
+		 * This should propagate the event to the original DOM
+		 * input / select element.
+		 */
+		onChange: function() {
+			this.$input.trigger('change');
+		},
+	
+		/**
+		 * Triggered on <input> paste.
+		 *
+		 * @param {object} e
+		 * @returns {boolean}
+		 */
+		onPaste: function(e) {
+			var self = this;
+	
+			if (self.isFull() || self.isInputHidden || self.isLocked) {
+				e.preventDefault();
+				return;
+			}
+	
+			// If a regex or string is included, this will split the pasted
+			// input and create Items for each separate value
+			if (self.settings.splitOn) {
+	
+				// Wait for pasted text to be recognized in value
+				setTimeout(function() {
+					var pastedText = self.$control_input.val();
+					if(!pastedText.match(self.settings.splitOn)){ return }
+	
+					var splitInput = $.trim(pastedText).split(self.settings.splitOn);
+					for (var i = 0, n = splitInput.length; i < n; i++) {
+						self.createItem(splitInput[i]);
+					}
+				}, 0);
+			}
+		},
+	
+		/**
+		 * Triggered on <input> keypress.
+		 *
+		 * @param {object} e
+		 * @returns {boolean}
+		 */
+		onKeyPress: function(e) {
+			if (this.isLocked) return e && e.preventDefault();
+			var character = String.fromCharCode(e.keyCode || e.which);
+			if (this.settings.create && this.settings.mode === 'multi' && character === this.settings.delimiter) {
+				this.createItem();
+				e.preventDefault();
+				return false;
+			}
+		},
+	
+		/**
+		 * Triggered on <input> keydown.
+		 *
+		 * @param {object} e
+		 * @returns {boolean}
+		 */
+		onKeyDown: function(e) {
+			var isInput = e.target === this.$control_input[0];
+			var self = this;
+	
+			if (self.isLocked) {
+				if (e.keyCode !== KEY_TAB) {
+					e.preventDefault();
+				}
+				return;
+			}
+	
+			switch (e.keyCode) {
+				case KEY_A:
+					if (self.isCmdDown) {
+						self.selectAll();
+						return;
+					}
+					break;
+				case KEY_ESC:
+					if (self.isOpen) {
+						e.preventDefault();
+						e.stopPropagation();
+						self.close();
+					}
+					return;
+				case KEY_N:
+					if (!e.ctrlKey || e.altKey) break;
+				case KEY_DOWN:
+					if (!self.isOpen && self.hasOptions) {
+						self.open();
+					} else if (self.$activeOption) {
+						self.ignoreHover = true;
+						var $next = self.getAdjacentOption(self.$activeOption, 1);
+						if ($next.length) self.setActiveOption($next, true, true);
+					}
+					e.preventDefault();
+					return;
+				case KEY_P:
+					if (!e.ctrlKey || e.altKey) break;
+				case KEY_UP:
+					if (self.$activeOption) {
+						self.ignoreHover = true;
+						var $prev = self.getAdjacentOption(self.$activeOption, -1);
+						if ($prev.length) self.setActiveOption($prev, true, true);
+					}
+					e.preventDefault();
+					return;
+				case KEY_RETURN:
+					if (self.isOpen && self.$activeOption) {
+						self.onOptionSelect({currentTarget: self.$activeOption});
+						e.preventDefault();
+					}
+					return;
+				case KEY_LEFT:
+					self.advanceSelection(-1, e);
+					return;
+				case KEY_RIGHT:
+					self.advanceSelection(1, e);
+					return;
+				case KEY_TAB:
+					if (self.settings.selectOnTab && self.isOpen && self.$activeOption) {
+						self.onOptionSelect({currentTarget: self.$activeOption});
+	
+						// Default behaviour is to jump to the next field, we only want this
+						// if the current field doesn't accept any more entries
+						if (!self.isFull()) {
+							e.preventDefault();
+						}
+					}
+					if (self.settings.create && self.createItem()) {
+						e.preventDefault();
+					}
+					return;
+				case KEY_BACKSPACE:
+				case KEY_DELETE:
+					self.deleteSelection(e);
+					return;
+			}
+	
+			if ((self.isFull() || self.isInputHidden) && !(IS_MAC ? e.metaKey : e.ctrlKey)) {
+				e.preventDefault();
+				return;
+			}
+		},
+	
+		/**
+		 * Triggered on <input> keyup.
+		 *
+		 * @param {object} e
+		 * @returns {boolean}
+		 */
+		onKeyUp: function(e) {
+			var self = this;
+	
+			if (self.isLocked) return e && e.preventDefault();
+			var value = self.$control_input.val() || '';
+			if (self.lastValue !== value) {
+				self.lastValue = value;
+				self.onSearchChange(value);
+				self.refreshOptions();
+				self.trigger('type', value);
+			}
+		},
+	
+		/**
+		 * Invokes the user-provide option provider / loader.
+		 *
+		 * Note: this function is debounced in the Selectize
+		 * constructor (by `settings.loadThrottle` milliseconds)
+		 *
+		 * @param {string} value
+		 */
+		onSearchChange: function(value) {
+			var self = this;
+			var fn = self.settings.load;
+			if (!fn) return;
+			if (self.loadedSearches.hasOwnProperty(value)) return;
+			self.loadedSearches[value] = true;
+			self.load(function(callback) {
+				fn.apply(self, [value, callback]);
+			});
+		},
+	
+		/**
+		 * Triggered on <input> focus.
+		 *
+		 * @param {object} e (optional)
+		 * @returns {boolean}
+		 */
+		onFocus: function(e) {
+			var self = this;
+			var wasFocused = self.isFocused;
+	
+			if (self.isDisabled) {
+				self.blur();
+				e && e.preventDefault();
+				return false;
+			}
+	
+			if (self.ignoreFocus) return;
+			self.isFocused = true;
+			if (self.settings.preload === 'focus') self.onSearchChange('');
+	
+			if (!wasFocused) self.trigger('focus');
+	
+			if (!self.$activeItems.length) {
+				self.showInput();
+				self.setActiveItem(null);
+				self.refreshOptions(!!self.settings.openOnFocus);
+			}
+	
+			self.refreshState();
+		},
+	
+		/**
+		 * Triggered on <input> blur.
+		 *
+		 * @param {object} e
+		 * @param {Element} dest
+		 */
+		onBlur: function(e, dest) {
+			var self = this;
+			if (!self.isFocused) return;
+			self.isFocused = false;
+	
+			if (self.ignoreFocus) {
+				return;
+			} else if (!self.ignoreBlur && document.activeElement === self.$dropdown_content[0]) {
+				// necessary to prevent IE closing the dropdown when the scrollbar is clicked
+				self.ignoreBlur = true;
+				self.onFocus(e);
+				return;
+			}
+	
+			var deactivate = function() {
+				self.close();
+				self.setTextboxValue('');
+				self.setActiveItem(null);
+				self.setActiveOption(null);
+				self.setCaret(self.items.length);
+				self.refreshState();
+	
+				// IE11 bug: element still marked as active
+				dest && dest.focus && dest.focus();
+	
+				self.isBlurring = false;
+				self.ignoreFocus = false;
+				self.trigger('blur');
+			};
+	
+			self.isBlurring = true;
+			self.ignoreFocus = true;
+			if (self.settings.create && self.settings.createOnBlur) {
+				self.createItem(null, false, deactivate);
+			} else {
+				deactivate();
+			}
+		},
+	
+		/**
+		 * Triggered when the user rolls over
+		 * an option in the autocomplete dropdown menu.
+		 *
+		 * @param {object} e
+		 * @returns {boolean}
+		 */
+		onOptionHover: function(e) {
+			if (this.ignoreHover) return;
+			this.setActiveOption(e.currentTarget, false);
+		},
+	
+		/**
+		 * Triggered when the user clicks on an option
+		 * in the autocomplete dropdown menu.
+		 *
+		 * @param {object} e
+		 * @returns {boolean}
+		 */
+		onOptionSelect: function(e) {
+			var value, $target, $option, self = this;
+	
+			if (e.preventDefault) {
+				e.preventDefault();
+				e.stopPropagation();
+			}
+	
+			$target = $(e.currentTarget);
+			if ($target.hasClass('create')) {
+				self.createItem(null, function() {
+					if (self.settings.closeAfterSelect) {
+						self.close();
+					}
+				});
+			} else {
+				value = $target.attr('data-value');
+				if (typeof value !== 'undefined') {
+					self.lastQuery = null;
+					self.setTextboxValue('');
+					self.addItem(value);
+					if (self.settings.closeAfterSelect) {
+						self.close();
+					} else if (!self.settings.hideSelected && e.type && /mouse/.test(e.type)) {
+						self.setActiveOption(self.getOption(value));
+					}
+				}
+			}
+		},
+	
+		/**
+		 * Triggered when the user clicks on an item
+		 * that has been selected.
+		 *
+		 * @param {object} e
+		 * @returns {boolean}
+		 */
+		onItemSelect: function(e) {
+			var self = this;
+	
+			if (self.isLocked) return;
+			if (self.settings.mode === 'multi') {
+				e.preventDefault();
+				self.setActiveItem(e.currentTarget, e);
+			}
+		},
+	
+		/**
+		 * Invokes the provided method that provides
+		 * results to a callback---which are then added
+		 * as options to the control.
+		 *
+		 * @param {function} fn
+		 */
+		load: function(fn) {
+			var self = this;
+			var $wrapper = self.$wrapper.addClass(self.settings.loadingClass);
+	
+			self.loading++;
+			fn.apply(self, [function(results) {
+				self.loading = Math.max(self.loading - 1, 0);
+				if (results && results.length) {
+					self.addOption(results);
+					self.refreshOptions(self.isFocused && !self.isInputHidden);
+				}
+				if (!self.loading) {
+					$wrapper.removeClass(self.settings.loadingClass);
+				}
+				self.trigger('load', results);
+			}]);
+		},
+	
+		/**
+		 * Sets the input field of the control to the specified value.
+		 *
+		 * @param {string} value
+		 */
+		setTextboxValue: function(value) {
+			var $input = this.$control_input;
+			var changed = $input.val() !== value;
+			if (changed) {
+				$input.val(value).triggerHandler('update');
+				this.lastValue = value;
+			}
+		},
+	
+		/**
+		 * Returns the value of the control. If multiple items
+		 * can be selected (e.g. <select multiple>), this returns
+		 * an array. If only one item can be selected, this
+		 * returns a string.
+		 *
+		 * @returns {mixed}
+		 */
+		getValue: function() {
+			if (this.tagType === TAG_SELECT && this.$input.attr('multiple')) {
+				return this.items;
+			} else {
+				return this.items.join(this.settings.delimiter);
+			}
+		},
+	
+		/**
+		 * Resets the selected items to the given value.
+		 *
+		 * @param {mixed} value
+		 */
+		setValue: function(value, silent) {
+			var events = silent ? [] : ['change'];
+	
+			debounce_events(this, events, function() {
+				this.clear(silent);
+				this.addItems(value, silent);
+			});
+		},
+	
+		/**
+		 * Sets the selected item.
+		 *
+		 * @param {object} $item
+		 * @param {object} e (optional)
+		 */
+		setActiveItem: function($item, e) {
+			var self = this;
+			var eventName;
+			var i, idx, begin, end, item, swap;
+			var $last;
+	
+			if (self.settings.mode === 'single') return;
+			$item = $($item);
+	
+			// clear the active selection
+			if (!$item.length) {
+				$(self.$activeItems).removeClass('active');
+				self.$activeItems = [];
+				if (self.isFocused) {
+					self.showInput();
+				}
+				return;
+			}
+	
+			// modify selection
+			eventName = e && e.type.toLowerCase();
+	
+			if (eventName === 'mousedown' && self.isShiftDown && self.$activeItems.length) {
+				$last = self.$control.children('.active:last');
+				begin = Array.prototype.indexOf.apply(self.$control[0].childNodes, [$last[0]]);
+				end   = Array.prototype.indexOf.apply(self.$control[0].childNodes, [$item[0]]);
+				if (begin > end) {
+					swap  = begin;
+					begin = end;
+					end   = swap;
+				}
+				for (i = begin; i <= end; i++) {
+					item = self.$control[0].childNodes[i];
+					if (self.$activeItems.indexOf(item) === -1) {
+						$(item).addClass('active');
+						self.$activeItems.push(item);
+					}
+				}
+				e.preventDefault();
+			} else if ((eventName === 'mousedown' && self.isCtrlDown) || (eventName === 'keydown' && this.isShiftDown)) {
+				if ($item.hasClass('active')) {
+					idx = self.$activeItems.indexOf($item[0]);
+					self.$activeItems.splice(idx, 1);
+					$item.removeClass('active');
+				} else {
+					self.$activeItems.push($item.addClass('active')[0]);
+				}
+			} else {
+				$(self.$activeItems).removeClass('active');
+				self.$activeItems = [$item.addClass('active')[0]];
+			}
+	
+			// ensure control has focus
+			self.hideInput();
+			if (!this.isFocused) {
+				self.focus();
+			}
+		},
+	
+		/**
+		 * Sets the selected item in the dropdown menu
+		 * of available options.
+		 *
+		 * @param {object} $object
+		 * @param {boolean} scroll
+		 * @param {boolean} animate
+		 */
+		setActiveOption: function($option, scroll, animate) {
+			var height_menu, height_item, y;
+			var scroll_top, scroll_bottom;
+			var self = this;
+	
+			if (self.$activeOption) self.$activeOption.removeClass('active');
+			self.$activeOption = null;
+	
+			$option = $($option);
+			if (!$option.length) return;
+	
+			self.$activeOption = $option.addClass('active');
+	
+			if (scroll || !isset(scroll)) {
+	
+				height_menu   = self.$dropdown_content.height();
+				height_item   = self.$activeOption.outerHeight(true);
+				scroll        = self.$dropdown_content.scrollTop() || 0;
+				y             = self.$activeOption.offset().top - self.$dropdown_content.offset().top + scroll;
+				scroll_top    = y;
+				scroll_bottom = y - height_menu + height_item;
+	
+				if (y + height_item > height_menu + scroll) {
+					self.$dropdown_content.stop().animate({scrollTop: scroll_bottom}, animate ? self.settings.scrollDuration : 0);
+				} else if (y < scroll) {
+					self.$dropdown_content.stop().animate({scrollTop: scroll_top}, animate ? self.settings.scrollDuration : 0);
+				}
+	
+			}
+		},
+	
+		/**
+		 * Selects all items (CTRL + A).
+		 */
+		selectAll: function() {
+			var self = this;
+			if (self.settings.mode === 'single') return;
+	
+			self.$activeItems = Array.prototype.slice.apply(self.$control.children(':not(input)').addClass('active'));
+			if (self.$activeItems.length) {
+				self.hideInput();
+				self.close();
+			}
+			self.focus();
+		},
+	
+		/**
+		 * Hides the input element out of view, while
+		 * retaining its focus.
+		 */
+		hideInput: function() {
+			var self = this;
+	
+			self.setTextboxValue('');
+			self.$control_input.css({opacity: 0, position: 'absolute', left: self.rtl ? 10000 : -10000});
+			self.isInputHidden = true;
+		},
+	
+		/**
+		 * Restores input visibility.
+		 */
+		showInput: function() {
+			this.$control_input.css({opacity: 1, position: 'relative', left: 0});
+			this.isInputHidden = false;
+		},
+	
+		/**
+		 * Gives the control focus.
+		 */
+		focus: function() {
+			var self = this;
+			if (self.isDisabled) return;
+	
+			self.ignoreFocus = true;
+			self.$control_input[0].focus();
+			window.setTimeout(function() {
+				self.ignoreFocus = false;
+				self.onFocus();
+			}, 0);
+		},
+	
+		/**
+		 * Forces the control out of focus.
+		 *
+		 * @param {Element} dest
+		 */
+		blur: function(dest) {
+			this.$control_input[0].blur();
+			this.onBlur(null, dest);
+		},
+	
+		/**
+		 * Returns a function that scores an object
+		 * to show how good of a match it is to the
+		 * provided query.
+		 *
+		 * @param {string} query
+		 * @param {object} options
+		 * @return {function}
+		 */
+		getScoreFunction: function(query) {
+			return this.sifter.getScoreFunction(query, this.getSearchOptions());
+		},
+	
+		/**
+		 * Returns search options for sifter (the system
+		 * for scoring and sorting results).
+		 *
+		 * @see https://github.com/brianreavis/sifter.js
+		 * @return {object}
+		 */
+		getSearchOptions: function() {
+			var settings = this.settings;
+			var sort = settings.sortField;
+			if (typeof sort === 'string') {
+				sort = [{field: sort}];
+			}
+	
+			return {
+				fields      : settings.searchField,
+				conjunction : settings.searchConjunction,
+				sort        : sort,
+				nesting     : settings.nesting
+			};
+		},
+	
+		/**
+		 * Searches through available options and returns
+		 * a sorted array of matches.
+		 *
+		 * Returns an object containing:
+		 *
+		 *   - query {string}
+		 *   - tokens {array}
+		 *   - total {int}
+		 *   - items {array}
+		 *
+		 * @param {string} query
+		 * @returns {object}
+		 */
+		search: function(query) {
+			var i, value, score, result, calculateScore;
+			var self     = this;
+			var settings = self.settings;
+			var options  = this.getSearchOptions();
+	
+			// validate user-provided result scoring function
+			if (settings.score) {
+				calculateScore = self.settings.score.apply(this, [query]);
+				if (typeof calculateScore !== 'function') {
+					throw new Error('Selectize "score" setting must be a function that returns a function');
+				}
+			}
+	
+			// perform search
+			if (query !== self.lastQuery) {
+				self.lastQuery = query;
+				result = self.sifter.search(query, $.extend(options, {score: calculateScore}));
+				self.currentResults = result;
+			} else {
+				result = $.extend(true, {}, self.currentResults);
+			}
+	
+			// filter out selected items
+			if (settings.hideSelected) {
+				for (i = result.items.length - 1; i >= 0; i--) {
+					if (self.items.indexOf(hash_key(result.items[i].id)) !== -1) {
+						result.items.splice(i, 1);
+					}
+				}
+			}
+	
+			return result;
+		},
+	
+		/**
+		 * Refreshes the list of available options shown
+		 * in the autocomplete dropdown menu.
+		 *
+		 * @param {boolean} triggerDropdown
+		 */
+		refreshOptions: function(triggerDropdown) {
+			var i, j, k, n, groups, groups_order, option, option_html, optgroup, optgroups, html, html_children, has_create_option;
+			var $active, $active_before, $create;
+	
+			if (typeof triggerDropdown === 'undefined') {
+				triggerDropdown = true;
+			}
+	
+			var self              = this;
+			var query             = $.trim(self.$control_input.val());
+			var results           = self.search(query);
+			var $dropdown_content = self.$dropdown_content;
+			var active_before     = self.$activeOption && hash_key(self.$activeOption.attr('data-value'));
+	
+			// build markup
+			n = results.items.length;
+			if (typeof self.settings.maxOptions === 'number') {
+				n = Math.min(n, self.settings.maxOptions);
+			}
+	
+			// render and group available options individually
+			groups = {};
+			groups_order = [];
+	
+			for (i = 0; i < n; i++) {
+				option      = self.options[results.items[i].id];
+				option_html = self.render('option', option);
+				optgroup    = option[self.settings.optgroupField] || '';
+				optgroups   = $.isArray(optgroup) ? optgroup : [optgroup];
+	
+				for (j = 0, k = optgroups && optgroups.length; j < k; j++) {
+					optgroup = optgroups[j];
+					if (!self.optgroups.hasOwnProperty(optgroup)) {
+						optgroup = '';
+					}
+					if (!groups.hasOwnProperty(optgroup)) {
+						groups[optgroup] = document.createDocumentFragment();
+						groups_order.push(optgroup);
+					}
+					groups[optgroup].appendChild(option_html);
+				}
+			}
+	
+			// sort optgroups
+			if (this.settings.lockOptgroupOrder) {
+				groups_order.sort(function(a, b) {
+					var a_order = self.optgroups[a].$order || 0;
+					var b_order = self.optgroups[b].$order || 0;
+					return a_order - b_order;
+				});
+			}
+	
+			// render optgroup headers & join groups
+			html = document.createDocumentFragment();
+			for (i = 0, n = groups_order.length; i < n; i++) {
+				optgroup = groups_order[i];
+				if (self.optgroups.hasOwnProperty(optgroup) && groups[optgroup].childNodes.length) {
+					// render the optgroup header and options within it,
+					// then pass it to the wrapper template
+					html_children = document.createDocumentFragment();
+					html_children.appendChild(self.render('optgroup_header', self.optgroups[optgroup]));
+					html_children.appendChild(groups[optgroup]);
+	
+					html.appendChild(self.render('optgroup', $.extend({}, self.optgroups[optgroup], {
+						html: domToString(html_children),
+						dom:  html_children
+					})));
+				} else {
+					html.appendChild(groups[optgroup]);
+				}
+			}
+	
+			$dropdown_content.html(html);
+	
+			// highlight matching terms inline
+			if (self.settings.highlight) {
+				$dropdown_content.removeHighlight();
+				if (results.query.length && results.tokens.length) {
+					for (i = 0, n = results.tokens.length; i < n; i++) {
+						highlight($dropdown_content, results.tokens[i].regex);
+					}
+				}
+			}
+	
+			// add "selected" class to selected options
+			if (!self.settings.hideSelected) {
+				for (i = 0, n = self.items.length; i < n; i++) {
+					self.getOption(self.items[i]).addClass('selected');
+				}
+			}
+	
+			// add create option
+			has_create_option = self.canCreate(query);
+			if (has_create_option) {
+				$dropdown_content.prepend(self.render('option_create', {input: query}));
+				$create = $($dropdown_content[0].childNodes[0]);
+			}
+	
+			// activate
+			self.hasOptions = results.items.length > 0 || has_create_option;
+			if (self.hasOptions) {
+				if (results.items.length > 0) {
+					$active_before = active_before && self.getOption(active_before);
+					if ($active_before && $active_before.length) {
+						$active = $active_before;
+					} else if (self.settings.mode === 'single' && self.items.length) {
+						$active = self.getOption(self.items[0]);
+					}
+					if (!$active || !$active.length) {
+						if ($create && !self.settings.addPrecedence) {
+							$active = self.getAdjacentOption($create, 1);
+						} else {
+							$active = $dropdown_content.find('[data-selectable]:first');
+						}
+					}
+				} else {
+					$active = $create;
+				}
+				self.setActiveOption($active);
+				if (triggerDropdown && !self.isOpen) { self.open(); }
+			} else {
+				self.setActiveOption(null);
+				if (triggerDropdown && self.isOpen) { self.close(); }
+			}
+		},
+	
+		/**
+		 * Adds an available option. If it already exists,
+		 * nothing will happen. Note: this does not refresh
+		 * the options list dropdown (use `refreshOptions`
+		 * for that).
+		 *
+		 * Usage:
+		 *
+		 *   this.addOption(data)
+		 *
+		 * @param {object|array} data
+		 */
+		addOption: function(data) {
+			var i, n, value, self = this;
+	
+			if ($.isArray(data)) {
+				for (i = 0, n = data.length; i < n; i++) {
+					self.addOption(data[i]);
+				}
+				return;
+			}
+	
+			if (value = self.registerOption(data)) {
+				self.userOptions[value] = true;
+				self.lastQuery = null;
+				self.trigger('option_add', value, data);
+			}
+		},
+	
+		/**
+		 * Registers an option to the pool of options.
+		 *
+		 * @param {object} data
+		 * @return {boolean|string}
+		 */
+		registerOption: function(data) {
+			var key = hash_key(data[this.settings.valueField]);
+			if (typeof key === 'undefined' || key === null || this.options.hasOwnProperty(key)) return false;
+			data.$order = data.$order || ++this.order;
+			this.options[key] = data;
+			return key;
+		},
+	
+		/**
+		 * Registers an option group to the pool of option groups.
+		 *
+		 * @param {object} data
+		 * @return {boolean|string}
+		 */
+		registerOptionGroup: function(data) {
+			var key = hash_key(data[this.settings.optgroupValueField]);
+			if (!key) return false;
+	
+			data.$order = data.$order || ++this.order;
+			this.optgroups[key] = data;
+			return key;
+		},
+	
+		/**
+		 * Registers a new optgroup for options
+		 * to be bucketed into.
+		 *
+		 * @param {string} id
+		 * @param {object} data
+		 */
+		addOptionGroup: function(id, data) {
+			data[this.settings.optgroupValueField] = id;
+			if (id = this.registerOptionGroup(data)) {
+				this.trigger('optgroup_add', id, data);
+			}
+		},
+	
+		/**
+		 * Removes an existing option group.
+		 *
+		 * @param {string} id
+		 */
+		removeOptionGroup: function(id) {
+			if (this.optgroups.hasOwnProperty(id)) {
+				delete this.optgroups[id];
+				this.renderCache = {};
+				this.trigger('optgroup_remove', id);
+			}
+		},
+	
+		/**
+		 * Clears all existing option groups.
+		 */
+		clearOptionGroups: function() {
+			this.optgroups = {};
+			this.renderCache = {};
+			this.trigger('optgroup_clear');
+		},
+	
+		/**
+		 * Updates an option available for selection. If
+		 * it is visible in the selected items or options
+		 * dropdown, it will be re-rendered automatically.
+		 *
+		 * @param {string} value
+		 * @param {object} data
+		 */
+		updateOption: function(value, data) {
+			var self = this;
+			var $item, $item_new;
+			var value_new, index_item, cache_items, cache_options, order_old;
+	
+			value     = hash_key(value);
+			value_new = hash_key(data[self.settings.valueField]);
+	
+			// sanity checks
+			if (value === null) return;
+			if (!self.options.hasOwnProperty(value)) return;
+			if (typeof value_new !== 'string') throw new Error('Value must be set in option data');
+	
+			order_old = self.options[value].$order;
+	
+			// update references
+			if (value_new !== value) {
+				delete self.options[value];
+				index_item = self.items.indexOf(value);
+				if (index_item !== -1) {
+					self.items.splice(index_item, 1, value_new);
+				}
+			}
+			data.$order = data.$order || order_old;
+			self.options[value_new] = data;
+	
+			// invalidate render cache
+			cache_items = self.renderCache['item'];
+			cache_options = self.renderCache['option'];
+	
+			if (cache_items) {
+				delete cache_items[value];
+				delete cache_items[value_new];
+			}
+			if (cache_options) {
+				delete cache_options[value];
+				delete cache_options[value_new];
+			}
+	
+			// update the item if it's selected
+			if (self.items.indexOf(value_new) !== -1) {
+				$item = self.getItem(value);
+				$item_new = $(self.render('item', data));
+				if ($item.hasClass('active')) $item_new.addClass('active');
+				$item.replaceWith($item_new);
+			}
+	
+			// invalidate last query because we might have updated the sortField
+			self.lastQuery = null;
+	
+			// update dropdown contents
+			if (self.isOpen) {
+				self.refreshOptions(false);
+			}
+		},
+	
+		/**
+		 * Removes a single option.
+		 *
+		 * @param {string} value
+		 * @param {boolean} silent
+		 */
+		removeOption: function(value, silent) {
+			var self = this;
+			value = hash_key(value);
+	
+			var cache_items = self.renderCache['item'];
+			var cache_options = self.renderCache['option'];
+			if (cache_items) delete cache_items[value];
+			if (cache_options) delete cache_options[value];
+	
+			delete self.userOptions[value];
+			delete self.options[value];
+			self.lastQuery = null;
+			self.trigger('option_remove', value);
+			self.removeItem(value, silent);
+		},
+	
+		/**
+		 * Clears all options.
+		 */
+		clearOptions: function() {
+			var self = this;
+	
+			self.loadedSearches = {};
+			self.userOptions = {};
+			self.renderCache = {};
+			var options = self.options;
+			$.each(self.options, function(key, value) {
+				if(self.items.indexOf(key) == -1) {
+					delete options[key];
+				}
+			});
+			self.options = self.sifter.items = options;
+			self.lastQuery = null;
+			self.trigger('option_clear');
+		},
+	
+		/**
+		 * Returns the jQuery element of the option
+		 * matching the given value.
+		 *
+		 * @param {string} value
+		 * @returns {object}
+		 */
+		getOption: function(value) {
+			return this.getElementWithValue(value, this.$dropdown_content.find('[data-selectable]'));
+		},
+	
+		/**
+		 * Returns the jQuery element of the next or
+		 * previous selectable option.
+		 *
+		 * @param {object} $option
+		 * @param {int} direction  can be 1 for next or -1 for previous
+		 * @return {object}
+		 */
+		getAdjacentOption: function($option, direction) {
+			var $options = this.$dropdown.find('[data-selectable]');
+			var index    = $options.index($option) + direction;
+	
+			return index >= 0 && index < $options.length ? $options.eq(index) : $();
+		},
+	
+		/**
+		 * Finds the first element with a "data-value" attribute
+		 * that matches the given value.
+		 *
+		 * @param {mixed} value
+		 * @param {object} $els
+		 * @return {object}
+		 */
+		getElementWithValue: function(value, $els) {
+			value = hash_key(value);
+	
+			if (typeof value !== 'undefined' && value !== null) {
+				for (var i = 0, n = $els.length; i < n; i++) {
+					if ($els[i].getAttribute('data-value') === value) {
+						return $($els[i]);
+					}
+				}
+			}
+	
+			return $();
+		},
+	
+		/**
+		 * Returns the jQuery element of the item
+		 * matching the given value.
+		 *
+		 * @param {string} value
+		 * @returns {object}
+		 */
+		getItem: function(value) {
+			return this.getElementWithValue(value, this.$control.children());
+		},
+	
+		/**
+		 * "Selects" multiple items at once. Adds them to the list
+		 * at the current caret position.
+		 *
+		 * @param {string} value
+		 * @param {boolean} silent
+		 */
+		addItems: function(values, silent) {
+			this.buffer = document.createDocumentFragment();
+	
+			var childNodes = this.$control[0].childNodes;
+			for (var i = 0; i < childNodes.length; i++) {
+				this.buffer.appendChild(childNodes[i]);
+			}
+	
+			var items = $.isArray(values) ? values : [values];
+			for (var i = 0, n = items.length; i < n; i++) {
+				this.isPending = (i < n - 1);
+				this.addItem(items[i], silent);
+			}
+	
+			var control = this.$control[0];
+			control.insertBefore(this.buffer, control.firstChild);
+	
+			this.buffer = null;
+		},
+	
+		/**
+		 * "Selects" an item. Adds it to the list
+		 * at the current caret position.
+		 *
+		 * @param {string} value
+		 * @param {boolean} silent
+		 */
+		addItem: function(value, silent) {
+			var events = silent ? [] : ['change'];
+	
+			debounce_events(this, events, function() {
+				var $item, $option, $options;
+				var self = this;
+				var inputMode = self.settings.mode;
+				var i, active, value_next, wasFull;
+				value = hash_key(value);
+	
+				if (self.items.indexOf(value) !== -1) {
+					if (inputMode === 'single') self.close();
+					return;
+				}
+	
+				if (!self.options.hasOwnProperty(value)) return;
+				if (inputMode === 'single') self.clear(silent);
+				if (inputMode === 'multi' && self.isFull()) return;
+	
+				$item = $(self.render('item', self.options[value]));
+				wasFull = self.isFull();
+				self.items.splice(self.caretPos, 0, value);
+				self.insertAtCaret($item);
+				if (!self.isPending || (!wasFull && self.isFull())) {
+					self.refreshState();
+				}
+	
+				if (self.isSetup) {
+					$options = self.$dropdown_content.find('[data-selectable]');
+	
+					// update menu / remove the option (if this is not one item being added as part of series)
+					if (!self.isPending) {
+						$option = self.getOption(value);
+						value_next = self.getAdjacentOption($option, 1).attr('data-value');
+						self.refreshOptions(self.isFocused && inputMode !== 'single');
+						if (value_next) {
+							self.setActiveOption(self.getOption(value_next));
+						}
+					}
+	
+					// hide the menu if the maximum number of items have been selected or no options are left
+					if (!$options.length || self.isFull()) {
+						self.close();
+					} else if (!self.isPending) {
+						self.positionDropdown();
+					}
+	
+					self.updatePlaceholder();
+					self.trigger('item_add', value, $item);
+	
+					if (!self.isPending) {
+						self.updateOriginalInput({silent: silent});
+					}
+				}
+			});
+		},
+	
+		/**
+		 * Removes the selected item matching
+		 * the provided value.
+		 *
+		 * @param {string} value
+		 */
+		removeItem: function(value, silent) {
+			var self = this;
+			var $item, i, idx;
+	
+			$item = (value instanceof $) ? value : self.getItem(value);
+			value = hash_key($item.attr('data-value'));
+			i = self.items.indexOf(value);
+	
+			if (i !== -1) {
+				$item.remove();
+				if ($item.hasClass('active')) {
+					idx = self.$activeItems.indexOf($item[0]);
+					self.$activeItems.splice(idx, 1);
+				}
+	
+				self.items.splice(i, 1);
+				self.lastQuery = null;
+				if (!self.settings.persist && self.userOptions.hasOwnProperty(value)) {
+					self.removeOption(value, silent);
+				}
+	
+				if (i < self.caretPos) {
+					self.setCaret(self.caretPos - 1);
+				}
+	
+				self.refreshState();
+				self.updatePlaceholder();
+				self.updateOriginalInput({silent: silent});
+				self.positionDropdown();
+				self.trigger('item_remove', value, $item);
+			}
+		},
+	
+		/**
+		 * Invokes the `create` method provided in the
+		 * selectize options that should provide the data
+		 * for the new item, given the user input.
+		 *
+		 * Once this completes, it will be added
+		 * to the item list.
+		 *
+		 * @param {string} value
+		 * @param {boolean} [triggerDropdown]
+		 * @param {function} [callback]
+		 * @return {boolean}
+		 */
+		createItem: function(input, triggerDropdown) {
+			var self  = this;
+			var caret = self.caretPos;
+			input = input || $.trim(self.$control_input.val() || '');
+	
+			var callback = arguments[arguments.length - 1];
+			if (typeof callback !== 'function') callback = function() {};
+	
+			if (typeof triggerDropdown !== 'boolean') {
+				triggerDropdown = true;
+			}
+	
+			if (!self.canCreate(input)) {
+				callback();
+				return false;
+			}
+	
+			self.lock();
+	
+			var setup = (typeof self.settings.create === 'function') ? this.settings.create : function(input) {
+				var data = {};
+				data[self.settings.labelField] = input;
+				data[self.settings.valueField] = input;
+				return data;
+			};
+	
+			var create = once(function(data) {
+				self.unlock();
+	
+				if (!data || typeof data !== 'object') return callback();
+				var value = hash_key(data[self.settings.valueField]);
+				if (typeof value !== 'string') return callback();
+	
+				self.setTextboxValue('');
+				self.addOption(data);
+				self.setCaret(caret);
+				self.addItem(value);
+				self.refreshOptions(triggerDropdown && self.settings.mode !== 'single');
+				callback(data);
+			});
+	
+			var output = setup.apply(this, [input, create]);
+			if (typeof output !== 'undefined') {
+				create(output);
+			}
+	
+			return true;
+		},
+	
+		/**
+		 * Re-renders the selected item lists.
+		 */
+		refreshItems: function() {
+			this.lastQuery = null;
+	
+			if (this.isSetup) {
+				this.addItem(this.items);
+			}
+	
+			this.refreshState();
+			this.updateOriginalInput();
+		},
+	
+		/**
+		 * Updates all state-dependent attributes
+		 * and CSS classes.
+		 */
+		refreshState: function() {
+			this.refreshValidityState();
+			this.refreshClasses();
+		},
+	
+		/**
+		 * Update the `required` attribute of both input and control input.
+		 *
+		 * The `required` property needs to be activated on the control input
+		 * for the error to be displayed at the right place. `required` also
+		 * needs to be temporarily deactivated on the input since the input is
+		 * hidden and can't show errors.
+		 */
+		refreshValidityState: function() {
+			if (!this.isRequired) return false;
+	
+			var invalid = !this.items.length;
+	
+			this.isInvalid = invalid;
+			this.$control_input.prop('required', invalid);
+			this.$input.prop('required', !invalid);
+		},
+	
+		/**
+		 * Updates all state-dependent CSS classes.
+		 */
+		refreshClasses: function() {
+			var self     = this;
+			var isFull   = self.isFull();
+			var isLocked = self.isLocked;
+	
+			self.$wrapper
+				.toggleClass('rtl', self.rtl);
+	
+			self.$control
+				.toggleClass('focus', self.isFocused)
+				.toggleClass('disabled', self.isDisabled)
+				.toggleClass('required', self.isRequired)
+				.toggleClass('invalid', self.isInvalid)
+				.toggleClass('locked', isLocked)
+				.toggleClass('full', isFull).toggleClass('not-full', !isFull)
+				.toggleClass('input-active', self.isFocused && !self.isInputHidden)
+				.toggleClass('dropdown-active', self.isOpen)
+				.toggleClass('has-options', !$.isEmptyObject(self.options))
+				.toggleClass('has-items', self.items.length > 0);
+	
+			self.$control_input.data('grow', !isFull && !isLocked);
+		},
+	
+		/**
+		 * Determines whether or not more items can be added
+		 * to the control without exceeding the user-defined maximum.
+		 *
+		 * @returns {boolean}
+		 */
+		isFull: function() {
+			return this.settings.maxItems !== null && this.items.length >= this.settings.maxItems;
+		},
+	
+		/**
+		 * Refreshes the original <select> or <input>
+		 * element to reflect the current state.
+		 */
+		updateOriginalInput: function(opts) {
+			var i, n, options, label, self = this;
+			opts = opts || {};
+	
+			if (self.tagType === TAG_SELECT) {
+				options = [];
+				for (i = 0, n = self.items.length; i < n; i++) {
+					label = self.options[self.items[i]][self.settings.labelField] || '';
+					options.push('<option value="' + escape_html(self.items[i]) + '" selected="selected">' + escape_html(label) + '</option>');
+				}
+				if (!options.length && !this.$input.attr('multiple')) {
+					options.push('<option value="" selected="selected"></option>');
+				}
+				self.$input.html(options.join(''));
+			} else {
+				self.$input.val(self.getValue());
+				self.$input.attr('value',self.$input.val());
+			}
+	
+			if (self.isSetup) {
+				if (!opts.silent) {
+					self.trigger('change', self.$input.val());
+				}
+			}
+		},
+	
+		/**
+		 * Shows/hide the input placeholder depending
+		 * on if there items in the list already.
+		 */
+		updatePlaceholder: function() {
+			if (!this.settings.placeholder) return;
+			var $input = this.$control_input;
+	
+			if (this.items.length) {
+				$input.removeAttr('placeholder');
+			} else {
+				$input.attr('placeholder', this.settings.placeholder);
+			}
+			$input.triggerHandler('update', {force: true});
+		},
+	
+		/**
+		 * Shows the autocomplete dropdown containing
+		 * the available options.
+		 */
+		open: function() {
+			var self = this;
+	
+			if (self.isLocked || self.isOpen || (self.settings.mode === 'multi' && self.isFull())) return;
+			self.focus();
+			self.isOpen = true;
+			self.refreshState();
+			self.$dropdown.css({visibility: 'hidden', display: 'block'});
+			self.positionDropdown();
+			self.$dropdown.css({visibility: 'visible'});
+			self.trigger('dropdown_open', self.$dropdown);
+		},
+	
+		/**
+		 * Closes the autocomplete dropdown menu.
+		 */
+		close: function() {
+			var self = this;
+			var trigger = self.isOpen;
+	
+			if (self.settings.mode === 'single' && self.items.length) {
+				self.hideInput();
+	
+				// Do not trigger blur while inside a blur event,
+				// this fixes some weird tabbing behavior in FF and IE.
+				// See #1164
+				if (!self.isBlurring) {
+					self.$control_input.blur(); // close keyboard on iOS
+				}
+			}
+	
+			self.isOpen = false;
+			self.$dropdown.hide();
+			self.setActiveOption(null);
+			self.refreshState();
+	
+			if (trigger) self.trigger('dropdown_close', self.$dropdown);
+		},
+	
+		/**
+		 * Calculates and applies the appropriate
+		 * position of the dropdown.
+		 */
+		positionDropdown: function() {
+			var $control = this.$control;
+			var offset = this.settings.dropdownParent === 'body' ? $control.offset() : $control.position();
+			offset.top += $control.outerHeight(true);
+	
+			this.$dropdown.css({
+				width : $control[0].getBoundingClientRect().width,
+				top   : offset.top,
+				left  : offset.left
+			});
+		},
+	
+		/**
+		 * Resets / clears all selected items
+		 * from the control.
+		 *
+		 * @param {boolean} silent
+		 */
+		clear: function(silent) {
+			var self = this;
+	
+			if (!self.items.length) return;
+			self.$control.children(':not(input)').remove();
+			self.items = [];
+			self.lastQuery = null;
+			self.setCaret(0);
+			self.setActiveItem(null);
+			self.updatePlaceholder();
+			self.updateOriginalInput({silent: silent});
+			self.refreshState();
+			self.showInput();
+			self.trigger('clear');
+		},
+	
+		/**
+		 * A helper method for inserting an element
+		 * at the current caret position.
+		 *
+		 * @param {object} $el
+		 */
+		insertAtCaret: function($el) {
+			var caret = Math.min(this.caretPos, this.items.length);
+			var el = $el[0];
+			var target = this.buffer || this.$control[0];
+	
+			if (caret === 0) {
+				target.insertBefore(el, target.firstChild);
+			} else {
+				target.insertBefore(el, target.childNodes[caret]);
+			}
+	
+			this.setCaret(caret + 1);
+		},
+	
+		/**
+		 * Removes the current selected item(s).
+		 *
+		 * @param {object} e (optional)
+		 * @returns {boolean}
+		 */
+		deleteSelection: function(e) {
+			var i, n, direction, selection, values, caret, option_select, $option_select, $tail;
+			var self = this;
+	
+			direction = (e && e.keyCode === KEY_BACKSPACE) ? -1 : 1;
+			selection = getSelection(self.$control_input[0]);
+	
+			if (self.$activeOption && !self.settings.hideSelected) {
+				option_select = self.getAdjacentOption(self.$activeOption, -1).attr('data-value');
+			}
+	
+			// determine items that will be removed
+			values = [];
+	
+			if (self.$activeItems.length) {
+				$tail = self.$control.children('.active:' + (direction > 0 ? 'last' : 'first'));
+				caret = self.$control.children(':not(input)').index($tail);
+				if (direction > 0) { caret++; }
+	
+				for (i = 0, n = self.$activeItems.length; i < n; i++) {
+					values.push($(self.$activeItems[i]).attr('data-value'));
+				}
+				if (e) {
+					e.preventDefault();
+					e.stopPropagation();
+				}
+			} else if ((self.isFocused || self.settings.mode === 'single') && self.items.length) {
+				if (direction < 0 && selection.start === 0 && selection.length === 0) {
+					values.push(self.items[self.caretPos - 1]);
+				} else if (direction > 0 && selection.start === self.$control_input.val().length) {
+					values.push(self.items[self.caretPos]);
+				}
+			}
+	
+			// allow the callback to abort
+			if (!values.length || (typeof self.settings.onDelete === 'function' && self.settings.onDelete.apply(self, [values]) === false)) {
+				return false;
+			}
+	
+			// perform removal
+			if (typeof caret !== 'undefined') {
+				self.setCaret(caret);
+			}
+			while (values.length) {
+				self.removeItem(values.pop());
+			}
+	
+			self.showInput();
+			self.positionDropdown();
+			self.refreshOptions(true);
+	
+			// select previous option
+			if (option_select) {
+				$option_select = self.getOption(option_select);
+				if ($option_select.length) {
+					self.setActiveOption($option_select);
+				}
+			}
+	
+			return true;
+		},
+	
+		/**
+		 * Selects the previous / next item (depending
+		 * on the `direction` argument).
+		 *
+		 * > 0 - right
+		 * < 0 - left
+		 *
+		 * @param {int} direction
+		 * @param {object} e (optional)
+		 */
+		advanceSelection: function(direction, e) {
+			var tail, selection, idx, valueLength, cursorAtEdge, $tail;
+			var self = this;
+	
+			if (direction === 0) return;
+			if (self.rtl) direction *= -1;
+	
+			tail = direction > 0 ? 'last' : 'first';
+			selection = getSelection(self.$control_input[0]);
+	
+			if (self.isFocused && !self.isInputHidden) {
+				valueLength = self.$control_input.val().length;
+				cursorAtEdge = direction < 0
+					? selection.start === 0 && selection.length === 0
+					: selection.start === valueLength;
+	
+				if (cursorAtEdge && !valueLength) {
+					self.advanceCaret(direction, e);
+				}
+			} else {
+				$tail = self.$control.children('.active:' + tail);
+				if ($tail.length) {
+					idx = self.$control.children(':not(input)').index($tail);
+					self.setActiveItem(null);
+					self.setCaret(direction > 0 ? idx + 1 : idx);
+				}
+			}
+		},
+	
+		/**
+		 * Moves the caret left / right.
+		 *
+		 * @param {int} direction
+		 * @param {object} e (optional)
+		 */
+		advanceCaret: function(direction, e) {
+			var self = this, fn, $adj;
+	
+			if (direction === 0) return;
+	
+			fn = direction > 0 ? 'next' : 'prev';
+			if (self.isShiftDown) {
+				$adj = self.$control_input[fn]();
+				if ($adj.length) {
+					self.hideInput();
+					self.setActiveItem($adj);
+					e && e.preventDefault();
+				}
+			} else {
+				self.setCaret(self.caretPos + direction);
+			}
+		},
+	
+		/**
+		 * Moves the caret to the specified index.
+		 *
+		 * @param {int} i
+		 */
+		setCaret: function(i) {
+			var self = this;
+	
+			if (self.settings.mode === 'single') {
+				i = self.items.length;
+			} else {
+				i = Math.max(0, Math.min(self.items.length, i));
+			}
+	
+			if(!self.isPending) {
+				// the input must be moved by leaving it in place and moving the
+				// siblings, due to the fact that focus cannot be restored once lost
+				// on mobile webkit devices
+				var j, n, fn, $children, $child;
+				$children = self.$control.children(':not(input)');
+				for (j = 0, n = $children.length; j < n; j++) {
+					$child = $($children[j]).detach();
+					if (j <  i) {
+						self.$control_input.before($child);
+					} else {
+						self.$control.append($child);
+					}
+				}
+			}
+	
+			self.caretPos = i;
+		},
+	
+		/**
+		 * Disables user input on the control. Used while
+		 * items are being asynchronously created.
+		 */
+		lock: function() {
+			this.close();
+			this.isLocked = true;
+			this.refreshState();
+		},
+	
+		/**
+		 * Re-enables user input on the control.
+		 */
+		unlock: function() {
+			this.isLocked = false;
+			this.refreshState();
+		},
+	
+		/**
+		 * Disables user input on the control completely.
+		 * While disabled, it cannot receive focus.
+		 */
+		disable: function() {
+			var self = this;
+			self.$input.prop('disabled', true);
+			self.$control_input.prop('disabled', true).prop('tabindex', -1);
+			self.isDisabled = true;
+			self.lock();
+		},
+	
+		/**
+		 * Enables the control so that it can respond
+		 * to focus and user input.
+		 */
+		enable: function() {
+			var self = this;
+			self.$input.prop('disabled', false);
+			self.$control_input.prop('disabled', false).prop('tabindex', self.tabIndex);
+			self.isDisabled = false;
+			self.unlock();
+		},
+	
+		/**
+		 * Completely destroys the control and
+		 * unbinds all event listeners so that it can
+		 * be garbage collected.
+		 */
+		destroy: function() {
+			var self = this;
+			var eventNS = self.eventNS;
+			var revertSettings = self.revertSettings;
+	
+			self.trigger('destroy');
+			self.off();
+			self.$wrapper.remove();
+			self.$dropdown.remove();
+	
+			self.$input
+				.html('')
+				.append(revertSettings.$children)
+				.removeAttr('tabindex')
+				.removeClass('selectized')
+				.attr({tabindex: revertSettings.tabindex})
+				.show();
+	
+			self.$control_input.removeData('grow');
+			self.$input.removeData('selectize');
+	
+			if (--Selectize.count == 0 && Selectize.$testInput) {
+				Selectize.$testInput.remove();
+				Selectize.$testInput = undefined;
+			}
+	
+			$(window).off(eventNS);
+			$(document).off(eventNS);
+			$(document.body).off(eventNS);
+	
+			delete self.$input[0].selectize;
+		},
+	
+		/**
+		 * A helper method for rendering "item" and
+		 * "option" templates, given the data.
+		 *
+		 * @param {string} templateName
+		 * @param {object} data
+		 * @returns {string}
+		 */
+		render: function(templateName, data) {
+			var value, id, label;
+			var html = '';
+			var cache = false;
+			var self = this;
+			var regex_tag = /^[\t \r\n]*<([a-z][a-z0-9\-_]*(?:\:[a-z][a-z0-9\-_]*)?)/i;
+	
+			if (templateName === 'option' || templateName === 'item') {
+				value = hash_key(data[self.settings.valueField]);
+				cache = !!value;
+			}
+	
+			// pull markup from cache if it exists
+			if (cache) {
+				if (!isset(self.renderCache[templateName])) {
+					self.renderCache[templateName] = {};
+				}
+				if (self.renderCache[templateName].hasOwnProperty(value)) {
+					return self.renderCache[templateName][value];
+				}
+			}
+	
+			// render markup
+			html = $(self.settings.render[templateName].apply(this, [data, escape_html]));
+	
+			// add mandatory attributes
+			if (templateName === 'option' || templateName === 'option_create') {
+				if (!data[self.settings.disabledField]) {
+					html.attr('data-selectable', '');
+				}
+			}
+			else if (templateName === 'optgroup') {
+				id = data[self.settings.optgroupValueField] || '';
+				html.attr('data-group', id);
+				if(data[self.settings.disabledField]) {
+					html.attr('data-disabled', '');
+				}
+			}
+			if (templateName === 'option' || templateName === 'item') {
+				html.attr('data-value', value || '');
+			}
+	
+			// update cache
+			if (cache) {
+				self.renderCache[templateName][value] = html[0];
+			}
+	
+			return html[0];
+		},
+	
+		/**
+		 * Clears the render cache for a template. If
+		 * no template is given, clears all render
+		 * caches.
+		 *
+		 * @param {string} templateName
+		 */
+		clearCache: function(templateName) {
+			var self = this;
+			if (typeof templateName === 'undefined') {
+				self.renderCache = {};
+			} else {
+				delete self.renderCache[templateName];
+			}
+		},
+	
+		/**
+		 * Determines whether or not to display the
+		 * create item prompt, given a user input.
+		 *
+		 * @param {string} input
+		 * @return {boolean}
+		 */
+		canCreate: function(input) {
+			var self = this;
+			if (!self.settings.create) return false;
+			var filter = self.settings.createFilter;
+			return input.length
+				&& (typeof filter !== 'function' || filter.apply(self, [input]))
+				&& (typeof filter !== 'string' || new RegExp(filter).test(input))
+				&& (!(filter instanceof RegExp) || filter.test(input));
+		}
+	
+	});
+	
+	
+	Selectize.count = 0;
+	Selectize.defaults = {
+		options: [],
+		optgroups: [],
+	
+		plugins: [],
+		delimiter: ',',
+		splitOn: null, // regexp or string for splitting up values from a paste command
+		persist: true,
+		diacritics: true,
+		create: false,
+		createOnBlur: false,
+		createFilter: null,
+		highlight: true,
+		openOnFocus: true,
+		maxOptions: 1000,
+		maxItems: null,
+		hideSelected: null,
+		addPrecedence: false,
+		selectOnTab: false,
+		preload: false,
+		allowEmptyOption: false,
+		closeAfterSelect: false,
+	
+		scrollDuration: 60,
+		loadThrottle: 300,
+		loadingClass: 'loading',
+	
+		dataAttr: 'data-data',
+		optgroupField: 'optgroup',
+		valueField: 'value',
+		labelField: 'text',
+		disabledField: 'disabled',
+		optgroupLabelField: 'label',
+		optgroupValueField: 'value',
+		lockOptgroupOrder: false,
+	
+		sortField: '$order',
+		searchField: ['text'],
+		searchConjunction: 'and',
+	
+		mode: null,
+		wrapperClass: 'selectize-control',
+		inputClass: 'selectize-input',
+		dropdownClass: 'selectize-dropdown',
+		dropdownContentClass: 'selectize-dropdown-content',
+	
+		dropdownParent: null,
+	
+		copyClassesToDropdown: true,
+	
+		/*
+		load                 : null, // function(query, callback) { ... }
+		score                : null, // function(search) { ... }
+		onInitialize         : null, // function() { ... }
+		onChange             : null, // function(value) { ... }
+		onItemAdd            : null, // function(value, $item) { ... }
+		onItemRemove         : null, // function(value) { ... }
+		onClear              : null, // function() { ... }
+		onOptionAdd          : null, // function(value, data) { ... }
+		onOptionRemove       : null, // function(value) { ... }
+		onOptionClear        : null, // function() { ... }
+		onOptionGroupAdd     : null, // function(id, data) { ... }
+		onOptionGroupRemove  : null, // function(id) { ... }
+		onOptionGroupClear   : null, // function() { ... }
+		onDropdownOpen       : null, // function($dropdown) { ... }
+		onDropdownClose      : null, // function($dropdown) { ... }
+		onType               : null, // function(str) { ... }
+		onDelete             : null, // function(values) { ... }
+		*/
+	
+		render: {
+			/*
+			item: null,
+			optgroup: null,
+			optgroup_header: null,
+			option: null,
+			option_create: null
+			*/
+		}
+	};
+	
+	
+	$.fn.selectize = function(settings_user) {
+		var defaults             = $.fn.selectize.defaults;
+		var settings             = $.extend({}, defaults, settings_user);
+		var attr_data            = settings.dataAttr;
+		var field_label          = settings.labelField;
+		var field_value          = settings.valueField;
+		var field_disabled       = settings.disabledField;
+		var field_optgroup       = settings.optgroupField;
+		var field_optgroup_label = settings.optgroupLabelField;
+		var field_optgroup_value = settings.optgroupValueField;
+	
+		/**
+		 * Initializes selectize from a <input type="text"> element.
+		 *
+		 * @param {object} $input
+		 * @param {object} settings_element
+		 */
+		var init_textbox = function($input, settings_element) {
+			var i, n, values, option;
+	
+			var data_raw = $input.attr(attr_data);
+	
+			if (!data_raw) {
+				var value = $.trim($input.val() || '');
+				if (!settings.allowEmptyOption && !value.length) return;
+				values = value.split(settings.delimiter);
+				for (i = 0, n = values.length; i < n; i++) {
+					option = {};
+					option[field_label] = values[i];
+					option[field_value] = values[i];
+					settings_element.options.push(option);
+				}
+				settings_element.items = values;
+			} else {
+				settings_element.options = JSON.parse(data_raw);
+				for (i = 0, n = settings_element.options.length; i < n; i++) {
+					settings_element.items.push(settings_element.options[i][field_value]);
+				}
+			}
+		};
+	
+		/**
+		 * Initializes selectize from a <select> element.
+		 *
+		 * @param {object} $input
+		 * @param {object} settings_element
+		 */
+		var init_select = function($input, settings_element) {
+			var i, n, tagName, $children, order = 0;
+			var options = settings_element.options;
+			var optionsMap = {};
+	
+			var readData = function($el) {
+				var data = attr_data && $el.attr(attr_data);
+				if (typeof data === 'string' && data.length) {
+					return JSON.parse(data);
+				}
+				return null;
+			};
+	
+			var addOption = function($option, group) {
+				$option = $($option);
+	
+				var value = hash_key($option.val());
+				if (!value && !settings.allowEmptyOption) return;
+	
+				// if the option already exists, it's probably been
+				// duplicated in another optgroup. in this case, push
+				// the current group to the "optgroup" property on the
+				// existing option so that it's rendered in both places.
+				if (optionsMap.hasOwnProperty(value)) {
+					if (group) {
+						var arr = optionsMap[value][field_optgroup];
+						if (!arr) {
+							optionsMap[value][field_optgroup] = group;
+						} else if (!$.isArray(arr)) {
+							optionsMap[value][field_optgroup] = [arr, group];
+						} else {
+							arr.push(group);
+						}
+					}
+					return;
+				}
+	
+				var option             = readData($option) || {};
+				option[field_label]    = option[field_label] || $option.text();
+				option[field_value]    = option[field_value] || value;
+				option[field_disabled] = option[field_disabled] || $option.prop('disabled');
+				option[field_optgroup] = option[field_optgroup] || group;
+	
+				optionsMap[value] = option;
+				options.push(option);
+	
+				if ($option.is(':selected')) {
+					settings_element.items.push(value);
+				}
+			};
+	
+			var addGroup = function($optgroup) {
+				var i, n, id, optgroup, $options;
+	
+				$optgroup = $($optgroup);
+				id = $optgroup.attr('label');
+	
+				if (id) {
+					optgroup = readData($optgroup) || {};
+					optgroup[field_optgroup_label] = id;
+					optgroup[field_optgroup_value] = id;
+					optgroup[field_disabled] = $optgroup.prop('disabled');
+					settings_element.optgroups.push(optgroup);
+				}
+	
+				$options = $('option', $optgroup);
+				for (i = 0, n = $options.length; i < n; i++) {
+					addOption($options[i], id);
+				}
+			};
+	
+			settings_element.maxItems = $input.attr('multiple') ? null : 1;
+	
+			$children = $input.children();
+			for (i = 0, n = $children.length; i < n; i++) {
+				tagName = $children[i].tagName.toLowerCase();
+				if (tagName === 'optgroup') {
+					addGroup($children[i]);
+				} else if (tagName === 'option') {
+					addOption($children[i]);
+				}
+			}
+		};
+	
+		return this.each(function() {
+			if (this.selectize) return;
+	
+			var instance;
+			var $input = $(this);
+			var tag_name = this.tagName.toLowerCase();
+			var placeholder = $input.attr('placeholder') || $input.attr('data-placeholder');
+			if (!placeholder && !settings.allowEmptyOption) {
+				placeholder = $input.children('option[value=""]').text();
+			}
+	
+			var settings_element = {
+				'placeholder' : placeholder,
+				'options'     : [],
+				'optgroups'   : [],
+				'items'       : []
+			};
+	
+			if (tag_name === 'select') {
+				init_select($input, settings_element);
+			} else {
+				init_textbox($input, settings_element);
+			}
+	
+			instance = new Selectize($input, $.extend(true, {}, defaults, settings_element, settings_user));
+		});
+	};
+	
+	$.fn.selectize.defaults = Selectize.defaults;
+	$.fn.selectize.support = {
+		validity: SUPPORTS_VALIDITY_API
+	};
+	
+	
+	Selectize.define('drag_drop', function(options) {
+		if (!$.fn.sortable) throw new Error('The "drag_drop" plugin requires jQuery UI "sortable".');
+		if (this.settings.mode !== 'multi') return;
+		var self = this;
+	
+		self.lock = (function() {
+			var original = self.lock;
+			return function() {
+				var sortable = self.$control.data('sortable');
+				if (sortable) sortable.disable();
+				return original.apply(self, arguments);
+			};
+		})();
+	
+		self.unlock = (function() {
+			var original = self.unlock;
+			return function() {
+				var sortable = self.$control.data('sortable');
+				if (sortable) sortable.enable();
+				return original.apply(self, arguments);
+			};
+		})();
+	
+		self.setup = (function() {
+			var original = self.setup;
+			return function() {
+				original.apply(this, arguments);
+	
+				var $control = self.$control.sortable({
+					items: '[data-value]',
+					forcePlaceholderSize: true,
+					disabled: self.isLocked,
+					start: function(e, ui) {
+						ui.placeholder.css('width', ui.helper.css('width'));
+						$control.css({overflow: 'visible'});
+					},
+					stop: function() {
+						$control.css({overflow: 'hidden'});
+						var active = self.$activeItems ? self.$activeItems.slice() : null;
+						var values = [];
+						$control.children('[data-value]').each(function() {
+							values.push($(this).attr('data-value'));
+						});
+						self.setValue(values);
+						self.setActiveItem(active);
+					}
+				});
+			};
+		})();
+	
+	});
+	
+	Selectize.define('dropdown_header', function(options) {
+		var self = this;
+	
+		options = $.extend({
+			title         : 'Untitled',
+			headerClass   : 'selectize-dropdown-header',
+			titleRowClass : 'selectize-dropdown-header-title',
+			labelClass    : 'selectize-dropdown-header-label',
+			closeClass    : 'selectize-dropdown-header-close',
+	
+			html: function(data) {
+				return (
+					'<div class="' + data.headerClass + '">' +
+						'<div class="' + data.titleRowClass + '">' +
+							'<span class="' + data.labelClass + '">' + data.title + '</span>' +
+							'<a href="javascript:void(0)" class="' + data.closeClass + '">&times;</a>' +
+						'</div>' +
+					'</div>'
+				);
+			}
+		}, options);
+	
+		self.setup = (function() {
+			var original = self.setup;
+			return function() {
+				original.apply(self, arguments);
+				self.$dropdown_header = $(options.html(options));
+				self.$dropdown.prepend(self.$dropdown_header);
+			};
+		})();
+	
+	});
+	
+	Selectize.define('optgroup_columns', function(options) {
+		var self = this;
+	
+		options = $.extend({
+			equalizeWidth  : true,
+			equalizeHeight : true
+		}, options);
+	
+		this.getAdjacentOption = function($option, direction) {
+			var $options = $option.closest('[data-group]').find('[data-selectable]');
+			var index    = $options.index($option) + direction;
+	
+			return index >= 0 && index < $options.length ? $options.eq(index) : $();
+		};
+	
+		this.onKeyDown = (function() {
+			var original = self.onKeyDown;
+			return function(e) {
+				var index, $option, $options, $optgroup;
+	
+				if (this.isOpen && (e.keyCode === KEY_LEFT || e.keyCode === KEY_RIGHT)) {
+					self.ignoreHover = true;
+					$optgroup = this.$activeOption.closest('[data-group]');
+					index = $optgroup.find('[data-selectable]').index(this.$activeOption);
+	
+					if(e.keyCode === KEY_LEFT) {
+						$optgroup = $optgroup.prev('[data-group]');
+					} else {
+						$optgroup = $optgroup.next('[data-group]');
+					}
+	
+					$options = $optgroup.find('[data-selectable]');
+					$option  = $options.eq(Math.min($options.length - 1, index));
+					if ($option.length) {
+						this.setActiveOption($option);
+					}
+					return;
+				}
+	
+				return original.apply(this, arguments);
+			};
+		})();
+	
+		var getScrollbarWidth = function() {
+			var div;
+			var width = getScrollbarWidth.width;
+			var doc = document;
+	
+			if (typeof width === 'undefined') {
+				div = doc.createElement('div');
+				div.innerHTML = '<div style="width:50px;height:50px;position:absolute;left:-50px;top:-50px;overflow:auto;"><div style="width:1px;height:100px;"></div></div>';
+				div = div.firstChild;
+				doc.body.appendChild(div);
+				width = getScrollbarWidth.width = div.offsetWidth - div.clientWidth;
+				doc.body.removeChild(div);
+			}
+			return width;
+		};
+	
+		var equalizeSizes = function() {
+			var i, n, height_max, width, width_last, width_parent, $optgroups;
+	
+			$optgroups = $('[data-group]', self.$dropdown_content);
+			n = $optgroups.length;
+			if (!n || !self.$dropdown_content.width()) return;
+	
+			if (options.equalizeHeight) {
+				height_max = 0;
+				for (i = 0; i < n; i++) {
+					height_max = Math.max(height_max, $optgroups.eq(i).height());
+				}
+				$optgroups.css({height: height_max});
+			}
+	
+			if (options.equalizeWidth) {
+				width_parent = self.$dropdown_content.innerWidth() - getScrollbarWidth();
+				width = Math.round(width_parent / n);
+				$optgroups.css({width: width});
+				if (n > 1) {
+					width_last = width_parent - width * (n - 1);
+					$optgroups.eq(n - 1).css({width: width_last});
+				}
+			}
+		};
+	
+		if (options.equalizeHeight || options.equalizeWidth) {
+			hook.after(this, 'positionDropdown', equalizeSizes);
+			hook.after(this, 'refreshOptions', equalizeSizes);
+		}
+	
+	
+	});
+	
+	Selectize.define('remove_button', function(options) {
+		options = $.extend({
+				label     : '&times;',
+				title     : 'Remove',
+				className : 'remove',
+				append    : true
+			}, options);
+	
+			var singleClose = function(thisRef, options) {
+	
+				options.className = 'remove-single';
+	
+				var self = thisRef;
+				var html = '<a href="javascript:void(0)" class="' + options.className + '" tabindex="-1" title="' + escape_html(options.title) + '">' + options.label + '</a>';
+	
+				/**
+				 * Appends an element as a child (with raw HTML).
+				 *
+				 * @param {string} html_container
+				 * @param {string} html_element
+				 * @return {string}
+				 */
+				var append = function(html_container, html_element) {
+					return $('<span>').append(html_container)
+						.append(html_element);
+				};
+	
+				thisRef.setup = (function() {
+					var original = self.setup;
+					return function() {
+						// override the item rendering method to add the button to each
+						if (options.append) {
+							var id = $(self.$input.context).attr('id');
+							var selectizer = $('#'+id);
+	
+							var render_item = self.settings.render.item;
+							self.settings.render.item = function(data) {
+								return append(render_item.apply(thisRef, arguments), html);
+							};
+						}
+	
+						original.apply(thisRef, arguments);
+	
+						// add event listener
+						thisRef.$control.on('click', '.' + options.className, function(e) {
+							e.preventDefault();
+							if (self.isLocked) return;
+	
+							self.clear();
+						});
+	
+					};
+				})();
+			};
+	
+			var multiClose = function(thisRef, options) {
+	
+				var self = thisRef;
+				var html = '<a href="javascript:void(0)" class="' + options.className + '" tabindex="-1" title="' + escape_html(options.title) + '">' + options.label + '</a>';
+	
+				/**
+				 * Appends an element as a child (with raw HTML).
+				 *
+				 * @param {string} html_container
+				 * @param {string} html_element
+				 * @return {string}
+				 */
+				var append = function(html_container, html_element) {
+					var pos = html_container.search(/(<\/[^>]+>\s*)$/);
+					return html_container.substring(0, pos) + html_element + html_container.substring(pos);
+				};
+	
+				thisRef.setup = (function() {
+					var original = self.setup;
+					return function() {
+						// override the item rendering method to add the button to each
+						if (options.append) {
+							var render_item = self.settings.render.item;
+							self.settings.render.item = function(data) {
+								return append(render_item.apply(thisRef, arguments), html);
+							};
+						}
+	
+						original.apply(thisRef, arguments);
+	
+						// add event listener
+						thisRef.$control.on('click', '.' + options.className, function(e) {
+							e.preventDefault();
+							if (self.isLocked) return;
+	
+							var $item = $(e.currentTarget).parent();
+							self.setActiveItem($item);
+							if (self.deleteSelection()) {
+								self.setCaret(self.items.length);
+							}
+						});
+	
+					};
+				})();
+			};
+	
+			if (this.settings.mode === 'single') {
+				singleClose(this, options);
+				return;
+			} else {
+				multiClose(this, options);
+			}
+	});
+	
+	
+	Selectize.define('restore_on_backspace', function(options) {
+		var self = this;
+	
+		options.text = options.text || function(option) {
+			return option[this.settings.labelField];
+		};
+	
+		this.onKeyDown = (function() {
+			var original = self.onKeyDown;
+			return function(e) {
+				var index, option;
+				if (e.keyCode === KEY_BACKSPACE && this.$control_input.val() === '' && !this.$activeItems.length) {
+					index = this.caretPos - 1;
+					if (index >= 0 && index < this.items.length) {
+						option = this.options[this.items[index]];
+						if (this.deleteSelection(e)) {
+							this.setTextboxValue(options.text.apply(this, [option]));
+							this.refreshOptions(true);
+						}
+						e.preventDefault();
+						return;
+					}
+				}
+				return original.apply(this, arguments);
+			};
+		})();
+	});
+	
+
+	return Selectize;
+}));
+//# sourceMappingURL=selectize.js.map
diff --git a/hesk/js/selectize.min.js b/hesk/js/selectize.min.js
new file mode 100644
index 0000000..e30613a
--- /dev/null
+++ b/hesk/js/selectize.min.js
@@ -0,0 +1,5 @@
+/*! selectize.js - v0.12.6 | https://github.com/selectize/selectize.js | Apache License (v2) */
+
+!function(a,b){"function"==typeof define&&define.amd?define("sifter",b):"object"==typeof exports?module.exports=b():a.Sifter=b()}(this,function(){var a=function(a,b){this.items=a,this.settings=b||{diacritics:!0}};a.prototype.tokenize=function(a){if(!(a=e(String(a||"").toLowerCase()))||!a.length)return[];var b,c,d,g,i=[],j=a.split(/ +/);for(b=0,c=j.length;b<c;b++){if(d=f(j[b]),this.settings.diacritics)for(g in h)h.hasOwnProperty(g)&&(d=d.replace(new RegExp(g,"g"),h[g]));i.push({string:j[b],regex:new RegExp(d,"i")})}return i},a.prototype.iterator=function(a,b){var c;c=g(a)?Array.prototype.forEach||function(a){for(var b=0,c=this.length;b<c;b++)a(this[b],b,this)}:function(a){for(var b in this)this.hasOwnProperty(b)&&a(this[b],b,this)},c.apply(a,[b])},a.prototype.getScoreFunction=function(a,b){var c,e,f,g,h;c=this,a=c.prepareSearch(a,b),f=a.tokens,e=a.options.fields,g=f.length,h=a.options.nesting;var i=function(a,b){var c,d;return 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i.settings.hideSelected&&(i.settings.hideSelected="multi"===i.settings.mode),i.initializePlugins(i.settings.plugins),i.setupCallbacks(),i.setupTemplates(),i.setup()};return e.mixin(w),void 0!==c?c.mixin(w):function(a,b){b||(b={});console.error("Selectize: "+a),b.explanation&&(console.group&&console.group(),console.error(b.explanation),console.group&&console.groupEnd())}("Dependency MicroPlugin is missing",{explanation:'Make sure you either: (1) are using the "standalone" version of Selectize, or (2) require MicroPlugin before you load Selectize.'}),a.extend(w.prototype,{setup:function(){var b,c,d,e,j,k,l,m,n,o,p=this,r=p.settings,s=p.eventNS,t=a(window),v=a(document),w=p.$input;if(l=p.settings.mode,m=w.attr("class")||"",b=a("<div>").addClass(r.wrapperClass).addClass(m).addClass(l),c=a("<div>").addClass(r.inputClass).addClass("items").appendTo(b),d=a('<input type="text" autocomplete="off" />').appendTo(c).attr("tabindex",w.is(":disabled")?"-1":p.tabIndex),k=a(r.dropdownParent||b),e=a("<div>").addClass(r.dropdownClass).addClass(l).hide().appendTo(k),j=a("<div>").addClass(r.dropdownContentClass).appendTo(e),(o=w.attr("id"))&&(d.attr("id",o+"-selectized"),a("label[for='"+o+"']").attr("for",o+"-selectized")),p.settings.copyClassesToDropdown&&e.addClass(m),b.css({width:w[0].style.width}),p.plugins.names.length&&(n="plugin-"+p.plugins.names.join(" plugin-"),b.addClass(n),e.addClass(n)),(null===r.maxItems||r.maxItems>1)&&1===p.tagType&&w.attr("multiple","multiple"),p.settings.placeholder&&d.attr("placeholder",r.placeholder),!p.settings.splitOn&&p.settings.delimiter){var x=p.settings.delimiter.replace(/[-\/\\^$*+?.()|[\]{}]/g,"\\$&");p.settings.splitOn=new RegExp("\\s*"+x+"+\\s*")}w.attr("autocorrect")&&d.attr("autocorrect",w.attr("autocorrect")),w.attr("autocapitalize")&&d.attr("autocapitalize",w.attr("autocapitalize")),d[0].type=w[0].type,p.$wrapper=b,p.$control=c,p.$control_input=d,p.$dropdown=e,p.$dropdown_content=j,e.on("mouseenter mousedown click","[data-disabled]>[data-selectable]",function(a){a.stopImmediatePropagation()}),e.on("mouseenter","[data-selectable]",function(){return p.onOptionHover.apply(p,arguments)}),e.on("mousedown click","[data-selectable]",function(){return p.onOptionSelect.apply(p,arguments)}),q(c,"mousedown","*:not(input)",function(){return p.onItemSelect.apply(p,arguments)}),u(d),c.on({mousedown:function(){return p.onMouseDown.apply(p,arguments)},click:function(){return p.onClick.apply(p,arguments)}}),d.on({mousedown:function(a){a.stopPropagation()},keydown:function(){return p.onKeyDown.apply(p,arguments)},keyup:function(){return p.onKeyUp.apply(p,arguments)},keypress:function(){return p.onKeyPress.apply(p,arguments)},resize:function(){p.positionDropdown.apply(p,[])},blur:function(){return p.onBlur.apply(p,arguments)},focus:function(){return p.ignoreBlur=!1,p.onFocus.apply(p,arguments)},paste:function(){return p.onPaste.apply(p,arguments)}}),v.on("keydown"+s,function(a){p.isCmdDown=a[f?"metaKey":"ctrlKey"],p.isCtrlDown=a[f?"altKey":"ctrlKey"],p.isShiftDown=a.shiftKey}),v.on("keyup"+s,function(a){a.keyCode===h&&(p.isCtrlDown=!1),16===a.keyCode&&(p.isShiftDown=!1),a.keyCode===g&&(p.isCmdDown=!1)}),v.on("mousedown"+s,function(a){if(p.isFocused){if(a.target===p.$dropdown[0]||a.target.parentNode===p.$dropdown[0])return!1;p.$control.has(a.target).length||a.target===p.$control[0]||p.blur(a.target)}}),t.on(["scroll"+s,"resize"+s].join(" "),function(){p.isOpen&&p.positionDropdown.apply(p,arguments)}),t.on("mousemove"+s,function(){p.ignoreHover=!1}),this.revertSettings={$children:w.children().detach(),tabindex:w.attr("tabindex")},w.attr("tabindex",-1).hide().after(p.$wrapper),a.isArray(r.items)&&(p.setValue(r.items),delete r.items),i&&w.on("invalid"+s,function(a){a.preventDefault(),p.isInvalid=!0,p.refreshState()}),p.updateOriginalInput(),p.refreshItems(),p.refreshState(),p.updatePlaceholder(),p.isSetup=!0,w.is(":disabled")&&p.disable(),p.on("change",this.onChange),w.data("selectize",p),w.addClass("selectized"),p.trigger("initialize"),!0===r.preload&&p.onSearchChange("")},setupTemplates:function(){var b=this,c=b.settings.labelField,d=b.settings.optgroupLabelField,e={optgroup:function(a){return'<div class="optgroup">'+a.html+"</div>"},optgroup_header:function(a,b){return'<div class="optgroup-header">'+b(a[d])+"</div>"},option:function(a,b){return'<div class="option">'+b(a[c])+"</div>"},item:function(a,b){return'<div class="item">'+b(a[c])+"</div>"},option_create:function(a,b){return'<div class="create">Add <strong>'+b(a.input)+"</strong>&hellip;</div>"}};b.settings.render=a.extend({},e,b.settings.render)},setupCallbacks:function(){var a,b,c={initialize:"onInitialize",change:"onChange",item_add:"onItemAdd",item_remove:"onItemRemove",clear:"onClear",option_add:"onOptionAdd",option_remove:"onOptionRemove",option_clear:"onOptionClear",optgroup_add:"onOptionGroupAdd",optgroup_remove:"onOptionGroupRemove",optgroup_clear:"onOptionGroupClear",dropdown_open:"onDropdownOpen",dropdown_close:"onDropdownClose",type:"onType",load:"onLoad",focus:"onFocus",blur:"onBlur"};for(a in c)c.hasOwnProperty(a)&&(b=this.settings[c[a]])&&this.on(a,b)},onClick:function(a){var b=this;b.isFocused&&b.isOpen||(b.focus(),a.preventDefault())},onMouseDown:function(b){var c=this,d=b.isDefaultPrevented();a(b.target);if(c.isFocused){if(b.target!==c.$control_input[0])return"single"===c.settings.mode?c.isOpen?c.close():c.open():d||c.setActiveItem(null),!1}else d||window.setTimeout(function(){c.focus()},0)},onChange:function(){this.$input.trigger("change")},onPaste:function(b){var c=this;if(c.isFull()||c.isInputHidden||c.isLocked)return void b.preventDefault();c.settings.splitOn&&setTimeout(function(){var b=c.$control_input.val();if(b.match(c.settings.splitOn))for(var d=a.trim(b).split(c.settings.splitOn),e=0,f=d.length;e<f;e++)c.createItem(d[e])},0)},onKeyPress:function(a){if(this.isLocked)return a&&a.preventDefault();var b=String.fromCharCode(a.keyCode||a.which);return this.settings.create&&"multi"===this.settings.mode&&b===this.settings.delimiter?(this.createItem(),a.preventDefault(),!1):void 0},onKeyDown:function(a){var b=(a.target,this.$control_input[0],this);if(b.isLocked)return void(9!==a.keyCode&&a.preventDefault());switch(a.keyCode){case 65:if(b.isCmdDown)return void b.selectAll();break;case 27:return void(b.isOpen&&(a.preventDefault(),a.stopPropagation(),b.close()));case 78:if(!a.ctrlKey||a.altKey)break;case 40:if(!b.isOpen&&b.hasOptions)b.open();else if(b.$activeOption){b.ignoreHover=!0;var c=b.getAdjacentOption(b.$activeOption,1);c.length&&b.setActiveOption(c,!0,!0)}return void a.preventDefault();case 80:if(!a.ctrlKey||a.altKey)break;case 38:if(b.$activeOption){b.ignoreHover=!0;var d=b.getAdjacentOption(b.$activeOption,-1);d.length&&b.setActiveOption(d,!0,!0)}return void a.preventDefault();case 13:return void(b.isOpen&&b.$activeOption&&(b.onOptionSelect({currentTarget:b.$activeOption}),a.preventDefault()));case 37:return void b.advanceSelection(-1,a);case 39:return void b.advanceSelection(1,a);case 9:return b.settings.selectOnTab&&b.isOpen&&b.$activeOption&&(b.onOptionSelect({currentTarget:b.$activeOption}),b.isFull()||a.preventDefault()),void(b.settings.create&&b.createItem()&&a.preventDefault());case 8:case 46:return void b.deleteSelection(a)}return!b.isFull()&&!b.isInputHidden||(f?a.metaKey:a.ctrlKey)?void 0:void a.preventDefault()},onKeyUp:function(a){var b=this;if(b.isLocked)return a&&a.preventDefault();var c=b.$control_input.val()||"";b.lastValue!==c&&(b.lastValue=c,b.onSearchChange(c),b.refreshOptions(),b.trigger("type",c))},onSearchChange:function(a){var b=this,c=b.settings.load;c&&(b.loadedSearches.hasOwnProperty(a)||(b.loadedSearches[a]=!0,b.load(function(d){c.apply(b,[a,d])})))},onFocus:function(a){var b=this,c=b.isFocused;if(b.isDisabled)return b.blur(),a&&a.preventDefault(),!1;b.ignoreFocus||(b.isFocused=!0,"focus"===b.settings.preload&&b.onSearchChange(""),c||b.trigger("focus"),b.$activeItems.length||(b.showInput(),b.setActiveItem(null),b.refreshOptions(!!b.settings.openOnFocus)),b.refreshState())},onBlur:function(a,b){var c=this;if(c.isFocused&&(c.isFocused=!1,!c.ignoreFocus)){if(!c.ignoreBlur&&document.activeElement===c.$dropdown_content[0])return c.ignoreBlur=!0,void c.onFocus(a);var d=function(){c.close(),c.setTextboxValue(""),c.setActiveItem(null),c.setActiveOption(null),c.setCaret(c.items.length),c.refreshState(),b&&b.focus&&b.focus(),c.isBlurring=!1,c.ignoreFocus=!1,c.trigger("blur")};c.isBlurring=!0,c.ignoreFocus=!0,c.settings.create&&c.settings.createOnBlur?c.createItem(null,!1,d):d()}},onOptionHover:function(a){this.ignoreHover||this.setActiveOption(a.currentTarget,!1)},onOptionSelect:function(b){var c,d,e=this;b.preventDefault&&(b.preventDefault(),b.stopPropagation()),d=a(b.currentTarget),d.hasClass("create")?e.createItem(null,function(){e.settings.closeAfterSelect&&e.close()}):void 0!==(c=d.attr("data-value"))&&(e.lastQuery=null,e.setTextboxValue(""),e.addItem(c),e.settings.closeAfterSelect?e.close():!e.settings.hideSelected&&b.type&&/mouse/.test(b.type)&&e.setActiveOption(e.getOption(c)))},onItemSelect:function(a){var b=this;b.isLocked||"multi"===b.settings.mode&&(a.preventDefault(),b.setActiveItem(a.currentTarget,a))},load:function(a){var b=this,c=b.$wrapper.addClass(b.settings.loadingClass);b.loading++,a.apply(b,[function(a){b.loading=Math.max(b.loading-1,0),a&&a.length&&(b.addOption(a),b.refreshOptions(b.isFocused&&!b.isInputHidden)),b.loading||c.removeClass(b.settings.loadingClass),b.trigger("load",a)}])},setTextboxValue:function(a){var b=this.$control_input;b.val()!==a&&(b.val(a).triggerHandler("update"),this.lastValue=a)},getValue:function(){return 1===this.tagType&&this.$input.attr("multiple")?this.items:this.items.join(this.settings.delimiter)},setValue:function(a,b){p(this,b?[]:["change"],function(){this.clear(b),this.addItems(a,b)})},setActiveItem:function(b,c){var d,e,f,g,h,i,j,k,l=this;if("single"!==l.settings.mode){if(b=a(b),!b.length)return a(l.$activeItems).removeClass("active"),l.$activeItems=[],void(l.isFocused&&l.showInput());if("mousedown"===(d=c&&c.type.toLowerCase())&&l.isShiftDown&&l.$activeItems.length){for(k=l.$control.children(".active:last"),g=Array.prototype.indexOf.apply(l.$control[0].childNodes,[k[0]]),h=Array.prototype.indexOf.apply(l.$control[0].childNodes,[b[0]]),g>h&&(j=g,g=h,h=j),e=g;e<=h;e++)i=l.$control[0].childNodes[e],-1===l.$activeItems.indexOf(i)&&(a(i).addClass("active"),l.$activeItems.push(i));c.preventDefault()}else"mousedown"===d&&l.isCtrlDown||"keydown"===d&&this.isShiftDown?b.hasClass("active")?(f=l.$activeItems.indexOf(b[0]),l.$activeItems.splice(f,1),b.removeClass("active")):l.$activeItems.push(b.addClass("active")[0]):(a(l.$activeItems).removeClass("active"),l.$activeItems=[b.addClass("active")[0]]);l.hideInput(),this.isFocused||l.focus()}},setActiveOption:function(b,c,d){var e,f,g,h,i,k=this;k.$activeOption&&k.$activeOption.removeClass("active"),k.$activeOption=null,b=a(b),b.length&&(k.$activeOption=b.addClass("active"),!c&&j(c)||(e=k.$dropdown_content.height(),f=k.$activeOption.outerHeight(!0),c=k.$dropdown_content.scrollTop()||0,g=k.$activeOption.offset().top-k.$dropdown_content.offset().top+c,h=g,i=g-e+f,g+f>e+c?k.$dropdown_content.stop().animate({scrollTop:i},d?k.settings.scrollDuration:0):g<c&&k.$dropdown_content.stop().animate({scrollTop:h},d?k.settings.scrollDuration:0)))},selectAll:function(){var a=this;"single"!==a.settings.mode&&(a.$activeItems=Array.prototype.slice.apply(a.$control.children(":not(input)").addClass("active")),a.$activeItems.length&&(a.hideInput(),a.close()),a.focus())},hideInput:function(){var a=this;a.setTextboxValue(""),a.$control_input.css({opacity:0,position:"absolute",left:a.rtl?1e4:-1e4}),a.isInputHidden=!0},showInput:function(){this.$control_input.css({opacity:1,position:"relative",left:0}),this.isInputHidden=!1},focus:function(){var a=this;a.isDisabled||(a.ignoreFocus=!0,a.$control_input[0].focus(),window.setTimeout(function(){a.ignoreFocus=!1,a.onFocus()},0))},blur:function(a){this.$control_input[0].blur(),this.onBlur(null,a)},getScoreFunction:function(a){return this.sifter.getScoreFunction(a,this.getSearchOptions())},getSearchOptions:function(){var a=this.settings,b=a.sortField;return"string"==typeof b&&(b=[{field:b}]),{fields:a.searchField,conjunction:a.searchConjunction,sort:b,nesting:a.nesting}},search:function(b){var c,d,e,f=this,g=f.settings,h=this.getSearchOptions();if(g.score&&"function"!=typeof(e=f.settings.score.apply(this,[b])))throw new Error('Selectize "score" setting must be a function that returns a function');if(b!==f.lastQuery?(f.lastQuery=b,d=f.sifter.search(b,a.extend(h,{score:e})),f.currentResults=d):d=a.extend(!0,{},f.currentResults),g.hideSelected)for(c=d.items.length-1;c>=0;c--)-1!==f.items.indexOf(k(d.items[c].id))&&d.items.splice(c,1);return d},refreshOptions:function(b){var c,e,f,g,h,i,j,l,m,n,o,p,q,r,s,t;void 0===b&&(b=!0);var u=this,w=a.trim(u.$control_input.val()),x=u.search(w),y=u.$dropdown_content,z=u.$activeOption&&k(u.$activeOption.attr("data-value"));for(g=x.items.length,"number"==typeof u.settings.maxOptions&&(g=Math.min(g,u.settings.maxOptions)),h={},i=[],c=0;c<g;c++)for(j=u.options[x.items[c].id],l=u.render("option",j),m=j[u.settings.optgroupField]||"",n=a.isArray(m)?m:[m],e=0,f=n&&n.length;e<f;e++)m=n[e],u.optgroups.hasOwnProperty(m)||(m=""),h.hasOwnProperty(m)||(h[m]=document.createDocumentFragment(),i.push(m)),h[m].appendChild(l);for(this.settings.lockOptgroupOrder&&i.sort(function(a,b){return(u.optgroups[a].$order||0)-(u.optgroups[b].$order||0)}),o=document.createDocumentFragment(),c=0,g=i.length;c<g;c++)m=i[c],u.optgroups.hasOwnProperty(m)&&h[m].childNodes.length?(p=document.createDocumentFragment(),p.appendChild(u.render("optgroup_header",u.optgroups[m])),p.appendChild(h[m]),o.appendChild(u.render("optgroup",a.extend({},u.optgroups[m],{html:v(p),dom:p})))):o.appendChild(h[m]);if(y.html(o),u.settings.highlight&&(y.removeHighlight(),x.query.length&&x.tokens.length))for(c=0,g=x.tokens.length;c<g;c++)d(y,x.tokens[c].regex);if(!u.settings.hideSelected)for(c=0,g=u.items.length;c<g;c++)u.getOption(u.items[c]).addClass("selected");q=u.canCreate(w),q&&(y.prepend(u.render("option_create",{input:w})),t=a(y[0].childNodes[0])),u.hasOptions=x.items.length>0||q,u.hasOptions?(x.items.length>0?(s=z&&u.getOption(z),s&&s.length?r=s:"single"===u.settings.mode&&u.items.length&&(r=u.getOption(u.items[0])),r&&r.length||(r=t&&!u.settings.addPrecedence?u.getAdjacentOption(t,1):y.find("[data-selectable]:first"))):r=t,u.setActiveOption(r),b&&!u.isOpen&&u.open()):(u.setActiveOption(null),b&&u.isOpen&&u.close())},addOption:function(b){var c,d,e,f=this;if(a.isArray(b))for(c=0,d=b.length;c<d;c++)f.addOption(b[c]);else(e=f.registerOption(b))&&(f.userOptions[e]=!0,f.lastQuery=null,f.trigger("option_add",e,b))},registerOption:function(a){var b=k(a[this.settings.valueField]);return void 0!==b&&null!==b&&!this.options.hasOwnProperty(b)&&(a.$order=a.$order||++this.order,this.options[b]=a,b)},registerOptionGroup:function(a){var b=k(a[this.settings.optgroupValueField]);return!!b&&(a.$order=a.$order||++this.order,this.optgroups[b]=a,b)},addOptionGroup:function(a,b){b[this.settings.optgroupValueField]=a,(a=this.registerOptionGroup(b))&&this.trigger("optgroup_add",a,b)},removeOptionGroup:function(a){this.optgroups.hasOwnProperty(a)&&(delete this.optgroups[a],this.renderCache={},this.trigger("optgroup_remove",a))},clearOptionGroups:function(){this.optgroups={},this.renderCache={},this.trigger("optgroup_clear")},updateOption:function(b,c){var d,e,f,g,h,i,j,l=this;if(b=k(b),f=k(c[l.settings.valueField]),null!==b&&l.options.hasOwnProperty(b)){if("string"!=typeof f)throw new Error("Value must be set in option data");j=l.options[b].$order,f!==b&&(delete l.options[b],-1!==(g=l.items.indexOf(b))&&l.items.splice(g,1,f)),c.$order=c.$order||j,l.options[f]=c,h=l.renderCache.item,i=l.renderCache.option,h&&(delete h[b],delete h[f]),i&&(delete i[b],delete i[f]),-1!==l.items.indexOf(f)&&(d=l.getItem(b),e=a(l.render("item",c)),d.hasClass("active")&&e.addClass("active"),d.replaceWith(e)),l.lastQuery=null,l.isOpen&&l.refreshOptions(!1)}},removeOption:function(a,b){var c=this;a=k(a);var d=c.renderCache.item,e=c.renderCache.option;d&&delete d[a],e&&delete e[a],delete c.userOptions[a],delete c.options[a],c.lastQuery=null,c.trigger("option_remove",a),c.removeItem(a,b)},clearOptions:function(){var b=this;b.loadedSearches={},b.userOptions={},b.renderCache={};var c=b.options;a.each(b.options,function(a,d){-1==b.items.indexOf(a)&&delete c[a]}),b.options=b.sifter.items=c,b.lastQuery=null,b.trigger("option_clear")},getOption:function(a){return this.getElementWithValue(a,this.$dropdown_content.find("[data-selectable]"))},getAdjacentOption:function(b,c){var d=this.$dropdown.find("[data-selectable]"),e=d.index(b)+c;return e>=0&&e<d.length?d.eq(e):a()},getElementWithValue:function(b,c){if(void 0!==(b=k(b))&&null!==b)for(var d=0,e=c.length;d<e;d++)if(c[d].getAttribute("data-value")===b)return a(c[d]);return a()},getItem:function(a){return this.getElementWithValue(a,this.$control.children())},addItems:function(b,c){this.buffer=document.createDocumentFragment();for(var d=this.$control[0].childNodes,e=0;e<d.length;e++)this.buffer.appendChild(d[e]);for(var f=a.isArray(b)?b:[b],e=0,g=f.length;e<g;e++)this.isPending=e<g-1,this.addItem(f[e],c);var h=this.$control[0];h.insertBefore(this.buffer,h.firstChild),this.buffer=null},addItem:function(b,c){p(this,c?[]:["change"],function(){var d,e,f,g,h,i=this,j=i.settings.mode;if(b=k(b),-1!==i.items.indexOf(b))return void("single"===j&&i.close());i.options.hasOwnProperty(b)&&("single"===j&&i.clear(c),"multi"===j&&i.isFull()||(d=a(i.render("item",i.options[b])),h=i.isFull(),i.items.splice(i.caretPos,0,b),i.insertAtCaret(d),(!i.isPending||!h&&i.isFull())&&i.refreshState(),i.isSetup&&(f=i.$dropdown_content.find("[data-selectable]"),i.isPending||(e=i.getOption(b),g=i.getAdjacentOption(e,1).attr("data-value"),i.refreshOptions(i.isFocused&&"single"!==j),g&&i.setActiveOption(i.getOption(g))),!f.length||i.isFull()?i.close():i.isPending||i.positionDropdown(),i.updatePlaceholder(),i.trigger("item_add",b,d),i.isPending||i.updateOriginalInput({silent:c}))))})},removeItem:function(b,c){var d,e,f,g=this;d=b instanceof a?b:g.getItem(b),b=k(d.attr("data-value")),-1!==(e=g.items.indexOf(b))&&(d.remove(),d.hasClass("active")&&(f=g.$activeItems.indexOf(d[0]),g.$activeItems.splice(f,1)),g.items.splice(e,1),g.lastQuery=null,!g.settings.persist&&g.userOptions.hasOwnProperty(b)&&g.removeOption(b,c),e<g.caretPos&&g.setCaret(g.caretPos-1),g.refreshState(),g.updatePlaceholder(),g.updateOriginalInput({silent:c}),g.positionDropdown(),g.trigger("item_remove",b,d))},createItem:function(b,c){var d=this,e=d.caretPos;b=b||a.trim(d.$control_input.val()||"");var f=arguments[arguments.length-1];if("function"!=typeof f&&(f=function(){}),"boolean"!=typeof c&&(c=!0),!d.canCreate(b))return f(),!1;d.lock();var g="function"==typeof d.settings.create?this.settings.create:function(a){var b={};return b[d.settings.labelField]=a,b[d.settings.valueField]=a,b},h=n(function(a){if(d.unlock(),!a||"object"!=typeof a)return f();var b=k(a[d.settings.valueField]);if("string"!=typeof b)return f();d.setTextboxValue(""),d.addOption(a),d.setCaret(e),d.addItem(b),d.refreshOptions(c&&"single"!==d.settings.mode),f(a)}),i=g.apply(this,[b,h]);return void 0!==i&&h(i),!0},refreshItems:function(){this.lastQuery=null,this.isSetup&&this.addItem(this.items),this.refreshState(),this.updateOriginalInput()},refreshState:function(){this.refreshValidityState(),this.refreshClasses()},refreshValidityState:function(){if(!this.isRequired)return!1;var a=!this.items.length;this.isInvalid=a,this.$control_input.prop("required",a),this.$input.prop("required",!a)},refreshClasses:function(){var b=this,c=b.isFull(),d=b.isLocked;b.$wrapper.toggleClass("rtl",b.rtl),b.$control.toggleClass("focus",b.isFocused).toggleClass("disabled",b.isDisabled).toggleClass("required",b.isRequired).toggleClass("invalid",b.isInvalid).toggleClass("locked",d).toggleClass("full",c).toggleClass("not-full",!c).toggleClass("input-active",b.isFocused&&!b.isInputHidden).toggleClass("dropdown-active",b.isOpen).toggleClass("has-options",!a.isEmptyObject(b.options)).toggleClass("has-items",b.items.length>0),b.$control_input.data("grow",!c&&!d)},isFull:function(){
+return null!==this.settings.maxItems&&this.items.length>=this.settings.maxItems},updateOriginalInput:function(a){var b,c,d,e,f=this;if(a=a||{},1===f.tagType){for(d=[],b=0,c=f.items.length;b<c;b++)e=f.options[f.items[b]][f.settings.labelField]||"",d.push('<option value="'+l(f.items[b])+'" selected="selected">'+l(e)+"</option>");d.length||this.$input.attr("multiple")||d.push('<option value="" selected="selected"></option>'),f.$input.html(d.join(""))}else f.$input.val(f.getValue()),f.$input.attr("value",f.$input.val());f.isSetup&&(a.silent||f.trigger("change",f.$input.val()))},updatePlaceholder:function(){if(this.settings.placeholder){var a=this.$control_input;this.items.length?a.removeAttr("placeholder"):a.attr("placeholder",this.settings.placeholder),a.triggerHandler("update",{force:!0})}},open:function(){var a=this;a.isLocked||a.isOpen||"multi"===a.settings.mode&&a.isFull()||(a.focus(),a.isOpen=!0,a.refreshState(),a.$dropdown.css({visibility:"hidden",display:"block"}),a.positionDropdown(),a.$dropdown.css({visibility:"visible"}),a.trigger("dropdown_open",a.$dropdown))},close:function(){var a=this,b=a.isOpen;"single"===a.settings.mode&&a.items.length&&(a.hideInput(),a.isBlurring||a.$control_input.blur()),a.isOpen=!1,a.$dropdown.hide(),a.setActiveOption(null),a.refreshState(),b&&a.trigger("dropdown_close",a.$dropdown)},positionDropdown:function(){var a=this.$control,b="body"===this.settings.dropdownParent?a.offset():a.position();b.top+=a.outerHeight(!0),this.$dropdown.css({width:a[0].getBoundingClientRect().width,top:b.top,left:b.left})},clear:function(a){var b=this;b.items.length&&(b.$control.children(":not(input)").remove(),b.items=[],b.lastQuery=null,b.setCaret(0),b.setActiveItem(null),b.updatePlaceholder(),b.updateOriginalInput({silent:a}),b.refreshState(),b.showInput(),b.trigger("clear"))},insertAtCaret:function(a){var b=Math.min(this.caretPos,this.items.length),c=a[0],d=this.buffer||this.$control[0];0===b?d.insertBefore(c,d.firstChild):d.insertBefore(c,d.childNodes[b]),this.setCaret(b+1)},deleteSelection:function(b){var c,d,e,f,g,h,i,j,k,l=this;if(e=b&&8===b.keyCode?-1:1,f=r(l.$control_input[0]),l.$activeOption&&!l.settings.hideSelected&&(i=l.getAdjacentOption(l.$activeOption,-1).attr("data-value")),g=[],l.$activeItems.length){for(k=l.$control.children(".active:"+(e>0?"last":"first")),h=l.$control.children(":not(input)").index(k),e>0&&h++,c=0,d=l.$activeItems.length;c<d;c++)g.push(a(l.$activeItems[c]).attr("data-value"));b&&(b.preventDefault(),b.stopPropagation())}else(l.isFocused||"single"===l.settings.mode)&&l.items.length&&(e<0&&0===f.start&&0===f.length?g.push(l.items[l.caretPos-1]):e>0&&f.start===l.$control_input.val().length&&g.push(l.items[l.caretPos]));if(!g.length||"function"==typeof l.settings.onDelete&&!1===l.settings.onDelete.apply(l,[g]))return!1;for(void 0!==h&&l.setCaret(h);g.length;)l.removeItem(g.pop());return l.showInput(),l.positionDropdown(),l.refreshOptions(!0),i&&(j=l.getOption(i),j.length&&l.setActiveOption(j)),!0},advanceSelection:function(a,b){var c,d,e,f,g,h=this;0!==a&&(h.rtl&&(a*=-1),c=a>0?"last":"first",d=r(h.$control_input[0]),h.isFocused&&!h.isInputHidden?(f=h.$control_input.val().length,(a<0?0===d.start&&0===d.length:d.start===f)&&!f&&h.advanceCaret(a,b)):(g=h.$control.children(".active:"+c),g.length&&(e=h.$control.children(":not(input)").index(g),h.setActiveItem(null),h.setCaret(a>0?e+1:e))))},advanceCaret:function(a,b){var c,d,e=this;0!==a&&(c=a>0?"next":"prev",e.isShiftDown?(d=e.$control_input[c](),d.length&&(e.hideInput(),e.setActiveItem(d),b&&b.preventDefault())):e.setCaret(e.caretPos+a))},setCaret:function(b){var c=this;if(b="single"===c.settings.mode?c.items.length:Math.max(0,Math.min(c.items.length,b)),!c.isPending){var d,e,f,g;for(f=c.$control.children(":not(input)"),d=0,e=f.length;d<e;d++)g=a(f[d]).detach(),d<b?c.$control_input.before(g):c.$control.append(g)}c.caretPos=b},lock:function(){this.close(),this.isLocked=!0,this.refreshState()},unlock:function(){this.isLocked=!1,this.refreshState()},disable:function(){var a=this;a.$input.prop("disabled",!0),a.$control_input.prop("disabled",!0).prop("tabindex",-1),a.isDisabled=!0,a.lock()},enable:function(){var a=this;a.$input.prop("disabled",!1),a.$control_input.prop("disabled",!1).prop("tabindex",a.tabIndex),a.isDisabled=!1,a.unlock()},destroy:function(){var b=this,c=b.eventNS,d=b.revertSettings;b.trigger("destroy"),b.off(),b.$wrapper.remove(),b.$dropdown.remove(),b.$input.html("").append(d.$children).removeAttr("tabindex").removeClass("selectized").attr({tabindex:d.tabindex}).show(),b.$control_input.removeData("grow"),b.$input.removeData("selectize"),0==--w.count&&w.$testInput&&(w.$testInput.remove(),w.$testInput=void 0),a(window).off(c),a(document).off(c),a(document.body).off(c),delete b.$input[0].selectize},render:function(b,c){var d,e,f="",g=!1,h=this;return"option"!==b&&"item"!==b||(d=k(c[h.settings.valueField]),g=!!d),g&&(j(h.renderCache[b])||(h.renderCache[b]={}),h.renderCache[b].hasOwnProperty(d))?h.renderCache[b][d]:(f=a(h.settings.render[b].apply(this,[c,l])),"option"===b||"option_create"===b?c[h.settings.disabledField]||f.attr("data-selectable",""):"optgroup"===b&&(e=c[h.settings.optgroupValueField]||"",f.attr("data-group",e),c[h.settings.disabledField]&&f.attr("data-disabled","")),"option"!==b&&"item"!==b||f.attr("data-value",d||""),g&&(h.renderCache[b][d]=f[0]),f[0])},clearCache:function(a){var b=this;void 0===a?b.renderCache={}:delete b.renderCache[a]},canCreate:function(a){var b=this;if(!b.settings.create)return!1;var c=b.settings.createFilter;return a.length&&("function"!=typeof c||c.apply(b,[a]))&&("string"!=typeof c||new RegExp(c).test(a))&&(!(c instanceof RegExp)||c.test(a))}}),w.count=0,w.defaults={options:[],optgroups:[],plugins:[],delimiter:",",splitOn:null,persist:!0,diacritics:!0,create:!1,createOnBlur:!1,createFilter:null,highlight:!0,openOnFocus:!0,maxOptions:1e3,maxItems:null,hideSelected:null,addPrecedence:!1,selectOnTab:!1,preload:!1,allowEmptyOption:!1,closeAfterSelect:!1,scrollDuration:60,loadThrottle:300,loadingClass:"loading",dataAttr:"data-data",optgroupField:"optgroup",valueField:"value",labelField:"text",disabledField:"disabled",optgroupLabelField:"label",optgroupValueField:"value",lockOptgroupOrder:!1,sortField:"$order",searchField:["text"],searchConjunction:"and",mode:null,wrapperClass:"selectize-control",inputClass:"selectize-input",dropdownClass:"selectize-dropdown",dropdownContentClass:"selectize-dropdown-content",dropdownParent:null,copyClassesToDropdown:!0,render:{}},a.fn.selectize=function(b){var c=a.fn.selectize.defaults,d=a.extend({},c,b),e=d.dataAttr,f=d.labelField,g=d.valueField,h=d.disabledField,i=d.optgroupField,j=d.optgroupLabelField,l=d.optgroupValueField,m=function(b,c){var h,i,j,k,l=b.attr(e);if(l)for(c.options=JSON.parse(l),h=0,i=c.options.length;h<i;h++)c.items.push(c.options[h][g]);else{var m=a.trim(b.val()||"");if(!d.allowEmptyOption&&!m.length)return;for(j=m.split(d.delimiter),h=0,i=j.length;h<i;h++)k={},k[f]=j[h],k[g]=j[h],c.options.push(k);c.items=j}},n=function(b,c){var m,n,o,p,q=c.options,r={},s=function(a){var b=e&&a.attr(e);return"string"==typeof b&&b.length?JSON.parse(b):null},t=function(b,e){b=a(b);var j=k(b.val());if(j||d.allowEmptyOption)if(r.hasOwnProperty(j)){if(e){var l=r[j][i];l?a.isArray(l)?l.push(e):r[j][i]=[l,e]:r[j][i]=e}}else{var m=s(b)||{};m[f]=m[f]||b.text(),m[g]=m[g]||j,m[h]=m[h]||b.prop("disabled"),m[i]=m[i]||e,r[j]=m,q.push(m),b.is(":selected")&&c.items.push(j)}};for(c.maxItems=b.attr("multiple")?null:1,p=b.children(),m=0,n=p.length;m<n;m++)o=p[m].tagName.toLowerCase(),"optgroup"===o?function(b){var d,e,f,g,i;for(b=a(b),f=b.attr("label"),f&&(g=s(b)||{},g[j]=f,g[l]=f,g[h]=b.prop("disabled"),c.optgroups.push(g)),i=a("option",b),d=0,e=i.length;d<e;d++)t(i[d],f)}(p[m]):"option"===o&&t(p[m])};return this.each(function(){if(!this.selectize){var e=a(this),f=this.tagName.toLowerCase(),g=e.attr("placeholder")||e.attr("data-placeholder");g||d.allowEmptyOption||(g=e.children('option[value=""]').text());var h={placeholder:g,options:[],optgroups:[],items:[]};"select"===f?n(e,h):m(e,h),new w(e,a.extend(!0,{},c,h,b))}})},a.fn.selectize.defaults=w.defaults,a.fn.selectize.support={validity:i},w.define("drag_drop",function(b){if(!a.fn.sortable)throw new Error('The "drag_drop" plugin requires jQuery UI "sortable".');if("multi"===this.settings.mode){var c=this;c.lock=function(){var a=c.lock;return function(){var b=c.$control.data("sortable");return b&&b.disable(),a.apply(c,arguments)}}(),c.unlock=function(){var a=c.unlock;return function(){var b=c.$control.data("sortable");return b&&b.enable(),a.apply(c,arguments)}}(),c.setup=function(){var b=c.setup;return function(){b.apply(this,arguments);var d=c.$control.sortable({items:"[data-value]",forcePlaceholderSize:!0,disabled:c.isLocked,start:function(a,b){b.placeholder.css("width",b.helper.css("width")),d.css({overflow:"visible"})},stop:function(){d.css({overflow:"hidden"});var b=c.$activeItems?c.$activeItems.slice():null,e=[];d.children("[data-value]").each(function(){e.push(a(this).attr("data-value"))}),c.setValue(e),c.setActiveItem(b)}})}}()}}),w.define("dropdown_header",function(b){var c=this;b=a.extend({title:"Untitled",headerClass:"selectize-dropdown-header",titleRowClass:"selectize-dropdown-header-title",labelClass:"selectize-dropdown-header-label",closeClass:"selectize-dropdown-header-close",html:function(a){return'<div class="'+a.headerClass+'"><div class="'+a.titleRowClass+'"><span class="'+a.labelClass+'">'+a.title+'</span><a href="javascript:void(0)" class="'+a.closeClass+'">&times;</a></div></div>'}},b),c.setup=function(){var d=c.setup;return function(){d.apply(c,arguments),c.$dropdown_header=a(b.html(b)),c.$dropdown.prepend(c.$dropdown_header)}}()}),w.define("optgroup_columns",function(b){var c=this;b=a.extend({equalizeWidth:!0,equalizeHeight:!0},b),this.getAdjacentOption=function(b,c){var d=b.closest("[data-group]").find("[data-selectable]"),e=d.index(b)+c;return e>=0&&e<d.length?d.eq(e):a()},this.onKeyDown=function(){var a=c.onKeyDown;return function(b){var d,e,f,g;return!this.isOpen||37!==b.keyCode&&39!==b.keyCode?a.apply(this,arguments):(c.ignoreHover=!0,g=this.$activeOption.closest("[data-group]"),d=g.find("[data-selectable]").index(this.$activeOption),g=37===b.keyCode?g.prev("[data-group]"):g.next("[data-group]"),f=g.find("[data-selectable]"),e=f.eq(Math.min(f.length-1,d)),void(e.length&&this.setActiveOption(e)))}}();var d=function(){var a,b=d.width,c=document;return void 0===b&&(a=c.createElement("div"),a.innerHTML='<div style="width:50px;height:50px;position:absolute;left:-50px;top:-50px;overflow:auto;"><div style="width:1px;height:100px;"></div></div>',a=a.firstChild,c.body.appendChild(a),b=d.width=a.offsetWidth-a.clientWidth,c.body.removeChild(a)),b},e=function(){var e,f,g,h,i,j,k;if(k=a("[data-group]",c.$dropdown_content),(f=k.length)&&c.$dropdown_content.width()){if(b.equalizeHeight){for(g=0,e=0;e<f;e++)g=Math.max(g,k.eq(e).height());k.css({height:g})}b.equalizeWidth&&(j=c.$dropdown_content.innerWidth()-d(),h=Math.round(j/f),k.css({width:h}),f>1&&(i=j-h*(f-1),k.eq(f-1).css({width:i})))}};(b.equalizeHeight||b.equalizeWidth)&&(m.after(this,"positionDropdown",e),m.after(this,"refreshOptions",e))}),w.define("remove_button",function(b){b=a.extend({label:"&times;",title:"Remove",className:"remove",append:!0},b);if("single"===this.settings.mode)return void function(b,c){c.className="remove-single";var d=b,e='<a href="javascript:void(0)" class="'+c.className+'" tabindex="-1" title="'+l(c.title)+'">'+c.label+"</a>",f=function(b,c){return a("<span>").append(b).append(c)};b.setup=function(){var g=d.setup;return function(){if(c.append){var h=a(d.$input.context).attr("id"),i=(a("#"+h),d.settings.render.item);d.settings.render.item=function(a){return f(i.apply(b,arguments),e)}}g.apply(b,arguments),b.$control.on("click","."+c.className,function(a){a.preventDefault(),d.isLocked||d.clear()})}}()}(this,b);!function(b,c){var d=b,e='<a href="javascript:void(0)" class="'+c.className+'" tabindex="-1" title="'+l(c.title)+'">'+c.label+"</a>",f=function(a,b){var c=a.search(/(<\/[^>]+>\s*)$/);return a.substring(0,c)+b+a.substring(c)};b.setup=function(){var g=d.setup;return function(){if(c.append){var h=d.settings.render.item;d.settings.render.item=function(a){return f(h.apply(b,arguments),e)}}g.apply(b,arguments),b.$control.on("click","."+c.className,function(b){if(b.preventDefault(),!d.isLocked){var c=a(b.currentTarget).parent();d.setActiveItem(c),d.deleteSelection()&&d.setCaret(d.items.length)}})}}()}(this,b)}),w.define("restore_on_backspace",function(a){var b=this;a.text=a.text||function(a){return a[this.settings.labelField]},this.onKeyDown=function(){var c=b.onKeyDown;return function(b){var d,e;return 8===b.keyCode&&""===this.$control_input.val()&&!this.$activeItems.length&&(d=this.caretPos-1)>=0&&d<this.items.length?(e=this.options[this.items[d]],this.deleteSelection(b)&&(this.setTextboxValue(a.text.apply(this,[e])),this.refreshOptions(!0)),void b.preventDefault()):c.apply(this,arguments)}}()}),w});
+//# sourceMappingURL=selectize.min.js.map
diff --git a/hesk/js/svg4everybody.min.js b/hesk/js/svg4everybody.min.js
new file mode 100644
index 0000000..82dc93b
--- /dev/null
+++ b/hesk/js/svg4everybody.min.js
@@ -0,0 +1,2 @@
+!function(a,b){"function"==typeof define&&define.amd?define([],function(){return a.svg4everybody=b()}):"object"==typeof module&&module.exports?module.exports=b():a.svg4everybody=b()}(this,function(){function a(a,b,c){if(c){var d=document.createDocumentFragment(),e=!b.hasAttribute("viewBox")&&c.getAttribute("viewBox");e&&b.setAttribute("viewBox",e);for(var f=c.cloneNode(!0);f.childNodes.length;)d.appendChild(f.firstChild);a.appendChild(d)}}function b(b){b.onreadystatechange=function(){if(4===b.readyState){var c=b._cachedDocument;c||(c=b._cachedDocument=document.implementation.createHTMLDocument(""),c.body.innerHTML=b.responseText,b._cachedTarget={}),b._embeds.splice(0).map(function(d){var e=b._cachedTarget[d.id];e||(e=b._cachedTarget[d.id]=c.getElementById(d.id)),a(d.parent,d.svg,e)})}},b.onreadystatechange()}function c(c){function e(){for(var c=0;c<o.length;){var h=o[c],i=h.parentNode,j=d(i),k=h.getAttribute("xlink:href")||h.getAttribute("href");if(!k&&g.attributeName&&(k=h.getAttribute(g.attributeName)),j&&k){if(f)if(!g.validate||g.validate(k,j,h)){i.removeChild(h);var l=k.split("#"),q=l.shift(),r=l.join("#");if(q.length){var s=m[q];s||(s=m[q]=new XMLHttpRequest,s.open("GET",q),s.send(),s._embeds=[]),s._embeds.push({parent:i,svg:j,id:r}),b(s)}else a(i,j,document.getElementById(r))}else++c,++p}else++c}(!o.length||o.length-p>0)&&n(e,67)}var f,g=Object(c),h=/\bTrident\/[567]\b|\bMSIE (?:9|10)\.0\b/,i=/\bAppleWebKit\/(\d+)\b/,j=/\bEdge\/12\.(\d+)\b/,k=/\bEdge\/.(\d+)\b/,l=window.top!==window.self;f="polyfill"in g?g.polyfill:h.test(navigator.userAgent)||(navigator.userAgent.match(j)||[])[1]<10547||(navigator.userAgent.match(i)||[])[1]<537||k.test(navigator.userAgent)&&l;var m={},n=window.requestAnimationFrame||setTimeout,o=document.getElementsByTagName("use"),p=0;f&&e()}function d(a){for(var b=a;"svg"!==b.nodeName.toLowerCase()&&(b=b.parentNode););return b}return c});
+//# sourceMappingURL=svg4everybody.min.js.map
diff --git a/hesk/knowledgebase.php b/hesk/knowledgebase.php
new file mode 100644
index 0000000..8a43ad6
--- /dev/null
+++ b/hesk/knowledgebase.php
@@ -0,0 +1,336 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','./');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+// TODO Pull this from settings
+define('TEMPLATE_PATH', HESK_PATH . "theme/{$hesk_settings['site_theme']}/");
+require(HESK_PATH . 'inc/common.inc.php');
+
+// Are we in maintenance mode?
+hesk_check_maintenance();
+
+// Is Knowledgebase enabled?
+if (!$hesk_settings['kb_enable'])
+{
+    hesk_error($hesklang['kbdis']);
+}
+
+// Connect to database
+hesk_load_database_functions();
+hesk_dbConnect();
+
+// Do we have any public articles at all?
+$res = hesk_dbQuery("SELECT `t1`.`id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
+                    LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
+                    WHERE `t1`.`type`='0' AND `t2`.`type`='0' LIMIT 1");
+
+// If yes, load KB functions; if not, disable and hide the KB
+if (hesk_dbNumRows($res) < 1)
+{
+    hesk_error($hesklang['noa']);
+}
+
+// Load KB functions
+require(HESK_PATH . 'inc/knowledgebase_functions.inc.php');
+
+/* Rating? */
+if (isset($_GET['rating']))
+{
+	// Detect and block robots
+    if (hesk_detect_bots())
+    {
+		?>
+		<html>
+		<head>
+		<meta name="robots" content="noindex, nofollow">
+		</head>
+		<body>
+		</body>
+		</html>
+		<?php
+    }
+
+	// Rating
+	$rating = intval( hesk_GET('rating') );
+
+	// Rating value may only be 1 or 5
+	if ($rating != 1 && $rating != 5)
+	{
+		die($hesklang['attempt']);
+	}
+
+	// Article ID
+    $artid = intval( hesk_GET('id', 0) ) or die($hesklang['kb_art_id']);
+
+    // Check cookies for already rated, rate and set cookie if not already
+    $_COOKIE['hesk_kb_rate'] = hesk_COOKIE('hesk_kb_rate');
+
+    if (strpos($_COOKIE['hesk_kb_rate'],'a'.$artid.'%')===false)
+    {
+		// Update rating, make sure it's a public article in a public category
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
+					LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON t1.`catid` = t2.`id`
+					SET `rating`=((`rating`*`votes`)+{$rating})/(`votes`+1), t1.`votes`=t1.`votes`+1
+					WHERE t1.`id`='{$artid}' AND t1.`type`='0' AND t2.`type`='0'
+					");
+    }
+
+    hesk_setcookie('hesk_kb_rate', $_COOKIE['hesk_kb_rate'].'a'.$artid.'%', time()+2592000);
+    header('Location: knowledgebase.php?article='.$artid.'&rated=1');
+    exit();
+}
+
+/* Any category ID set? */
+$catid = intval( hesk_GET('category', 1) );
+$artid = intval( hesk_GET('article', 0) );
+
+if (isset($_GET['search']))
+{
+	$query = hesk_input( hesk_GET('search') );
+}
+else
+{
+	$query = 0;
+}
+
+$hesk_settings['kb_link'] = ($artid || $catid != 1 || $query) ? '<a href="knowledgebase.php" class="smaller">'.$hesklang['kb_text'].'</a>' : $hesklang['kb_text'];
+
+if ($hesk_settings['kb_search'] && $query)
+{
+    hesk_kb_search($query);
+}
+elseif ($artid)
+{
+	// Get article from DB, make sure that article and category are public
+	$result  = hesk_dbQuery("SELECT t1.*, t2.`name` AS `cat_name`
+							FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
+							LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
+							WHERE `t1`.`id` = '{$artid}'
+							AND `t1`.`type` = '0'
+							AND `t2`.`type` = '0'
+                            ");
+
+    $article = hesk_dbFetchAssoc($result) or hesk_error($hesklang['kb_art_id']);
+    hesk_show_kb_article($artid);
+}
+else
+{
+	hesk_show_kb_category($catid);
+}
+
+exit();
+
+
+
+function hesk_kb_search($query) {
+	global $hesk_settings, $hesklang;
+
+    define('HESK_NO_ROBOTS',1);
+
+	/* Print header */
+    $hesk_settings['tmp_title'] = $hesklang['sr'] . ': ' . hesk_mb_substr(hesk_htmlspecialchars(stripslashes($query)),0,20);
+	require_once(HESK_PATH . 'inc/header.inc.php');
+
+	$res = hesk_dbQuery('SELECT t1.`id`, t1.`subject`, LEFT(`t1`.`content`, '.max(200, $hesk_settings['kb_substrart'] * 2).') AS `content`, t1.`rating`, t1.`views` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_articles` AS t1
+    					LEFT JOIN `'.hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS t2 ON t1.`catid` = t2.`id`
+						WHERE t1.`type`='0' AND t2.`type`='0' AND  MATCH(`subject`,`content`,`keywords`) AGAINST ('".hesk_dbEscape($query)."') LIMIT " . intval($hesk_settings['kb_search_limit']));
+    $num = hesk_dbNumRows($res);
+
+    $articles = array();
+    while ($article = hesk_dbFetchAssoc($res))
+    {
+        $article['content_preview'] = hesk_kbArticleContentPreview($article['content']);
+        $articles[] = $article;
+    }
+
+    if ($num === 0) {
+        hesk_show_kb_category(1, 1);
+    } else {
+        $hesk_settings['render_template'](TEMPLATE_PATH . 'customer/knowledgebase/search-results.php', array('articles' => $articles));
+    }
+
+    return true;
+} // END hesk_kb_search()
+
+
+function hesk_show_kb_article($artid)
+{
+	global $hesk_settings, $hesklang, $article;
+
+	// Print header
+    $hesk_settings['tmp_title'] = $article['subject'];
+
+    // Update views by 1 - exclude known bots and reloads because of ratings
+    if (!isset($_GET['rated']) && !hesk_detect_bots())
+    {
+		hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` SET `views`=`views`+1 WHERE `id`={$artid}");
+    }
+
+    if ($article['catid']==1)
+    {
+        $link = 'knowledgebase.php';
+    }
+    else
+    {
+        $link = 'knowledgebase.php?category='.$article['catid'];
+    }
+
+    $response = array(
+        'article' => $article,
+        'attachments' => array(),
+        'showRating' => $hesk_settings['kb_rating'] && strpos(hesk_COOKIE('hesk_kb_rate'),'a'.$artid.'%') === false,
+        'categoryLink' => $link
+    );
+
+    if (!empty($article['attachments'])) {
+        $attachments = explode(',', substr($article['attachments'], 0, -1));
+        foreach ($attachments as $attachment) {
+            list($att_id, $att_name) = explode('#', $attachment);
+            $response['attachments'][] = array(
+                'id' => $att_id,
+                'name' => $att_name
+            );
+        }
+    }
+
+    if (isset($_GET['rated'])) {
+        $article['views']++;
+    }
+
+    $related_articles = array();
+    // Related articles
+    if ($hesk_settings['kb_related'])
+    {
+        require(HESK_PATH . 'inc/mail/email_parser.php');
+
+        $query = hesk_dbEscape( $article['subject'] . ' ' . convert_html_to_text($article['content']) );
+
+        // Get relevant articles from the database
+        $res = hesk_dbQuery("SELECT t1.`id`, t1.`subject`, MATCH(`subject`,`content`,`keywords`) AGAINST ('{$query}') AS `score` FROM `".hesk_dbEscape($hesk_settings['db_pfix']).'kb_articles` AS t1 LEFT JOIN `'.hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS t2 ON t1.`catid` = t2.`id` WHERE t1.`type`='0' AND t2.`type`='0' AND MATCH(`subject`,`content`,`keywords`) AGAINST ('{$query}') LIMIT ".intval($hesk_settings['kb_related']+1));
+
+        while ($related = hesk_dbFetchAssoc($res)) {
+            // Get base match score from the first article
+            if (!isset($base_score)) {
+                $base_score = $related['score'];
+            }
+
+            // Ignore this article
+            if ($related['id'] == $artid) {
+                continue;
+            }
+
+            // Stop when articles reach less than 10% of base score
+            if ($related['score'] / $base_score < 0.10) {
+                break;
+            }
+
+            // This is a valid related article
+            $related_articles[$related['id']] = $related['subject'];
+        }
+    }
+    $response['relatedArticles'] = $related_articles;
+
+    $hesk_settings['render_template'](TEMPLATE_PATH . 'customer/knowledgebase/view-article.php', $response);
+} // END hesk_show_kb_article()
+
+
+function hesk_show_kb_category($catid, $is_search = 0) {
+	global $hesk_settings, $hesklang;
+
+	$res = hesk_dbQuery("SELECT `id`,`name`,`parent` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` WHERE `id`='{$catid}' AND `type`='0' LIMIT 1");
+    $thiscat = hesk_dbFetchAssoc($res) or hesk_error($hesklang['kb_cat_inv']);
+
+    $response = array(
+        'currentCategory' => $thiscat,
+        'noSearchResults' => $is_search,
+        'serviceMessages' => array()
+    );
+    if ($is_search == 0)
+    {
+        /* Print header */
+        $hesk_settings['tmp_title'] = $hesk_settings['hesk_title'] . ' - ' . hesk_htmlspecialchars($thiscat['name']);
+
+        // If we are in "Knowledgebase only" mode show system messages
+        if ($catid == 1 && hesk_check_kb_only(false) )
+        {
+            // Service messages
+            $service_messages = array();
+            $res = hesk_dbQuery('SELECT `title`, `message`, `style` FROM `'.hesk_dbEscape($hesk_settings['db_pfix'])."service_messages` WHERE `type`='0' ORDER BY `order` ASC");
+            while ($sm=hesk_dbFetchAssoc($res))
+            {
+                $service_messages[] = $sm;
+            }
+            $response['serviceMessages'] = $service_messages;
+        }
+    }
+
+    if ($thiscat['parent'])
+    {
+        $response['parentLink'] = ($thiscat['parent'] == 1) ? 'knowledgebase.php' : 'knowledgebase.php?category='.$thiscat['parent'];
+    }
+
+    $result = hesk_dbQuery("SELECT `id`,`name`,`articles` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` WHERE `parent`='{$catid}' AND `type`='0' ORDER BY `cat_order` ASC");
+    $response['subcategories'] = array();
+    $response['subcategoriesWidth'] = intval(100 / $hesk_settings['kb_cols']) . '%';
+    if (hesk_dbNumRows($result) > 0)
+    {
+        while ($cat = hesk_dbFetchAssoc($result))
+        {
+            /* Print most popular/sticky articles */
+            $articles_to_display = array();
+            if ($hesk_settings['kb_numshow'] && $cat['articles'])
+            {
+                $res = hesk_dbQuery("SELECT `id`,`subject` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `catid`='{$cat['id']}' AND `type`='0' ORDER BY `sticky` DESC, `art_order` ASC LIMIT " . (intval($hesk_settings['kb_numshow']) + 1) );
+                while ($art = hesk_dbFetchAssoc($res)) {
+                    $articles_to_display[] = $art;
+                }
+                $displayShowMoreLink = hesk_dbNumRows($res) > $hesk_settings['kb_numshow'];
+                $response['subcategories'][] = array(
+                    'subcategory' => $cat,
+                    'articles' => $articles_to_display,
+                    'displayShowMoreLink' => $displayShowMoreLink
+                );
+            }
+        }
+    } // END if NumRows > 0
+
+    $articles_in_category = array();
+    $res = hesk_dbQuery("SELECT `id`, `subject`, LEFT(`content`, ".max(200, $hesk_settings['kb_substrart'] * 2).") AS `content`, `rating`, `views` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` WHERE `catid`='{$catid}' AND `type`='0' ORDER BY `sticky` DESC, `art_order` ASC");
+
+    while ($article = hesk_dbFetchAssoc($res))
+    {
+        $article['content_preview'] = hesk_kbArticleContentPreview($article['content']);
+        $articles_in_category[] = $article;
+    }
+    $response['articlesInCategory'] = $articles_in_category;
+
+    /* On the main KB page print out top and latest articles if needed */
+    if ($catid == 1)
+    {
+        /* Get list of top articles */
+        $response['topArticles'] = hesk_kbTopArticles($hesk_settings['kb_popart'], 0);
+
+        /* Get list of latest articles */
+        $response['latestArticles'] = hesk_kbLatestArticles($hesk_settings['kb_latest'], 0);
+    } else {
+        $response['topArticles'] = array();
+        $response['latestArticles'] = array();
+    }
+
+    $hesk_settings['render_template'](TEMPLATE_PATH . 'customer/knowledgebase/view-category.php', $response);
+} // END hesk_show_kb_category()
+?>
diff --git a/hesk/language/en/emails/category_moved.txt b/hesk/language/en/emails/category_moved.txt
new file mode 100644
index 0000000..9f3384b
--- /dev/null
+++ b/hesk/language/en/emails/category_moved.txt
@@ -0,0 +1,15 @@
+Hello,
+
+A new support ticket has been moved to your category. Ticket details:
+
+Ticket subject: %%SUBJECT%%
+Tracking ID: %%TRACK_ID%%
+
+You can manage this ticket here:
+%%TRACK_URL%%
+
+
+Regards,
+
+%%SITE_TITLE%%
+%%SITE_URL%%
\ No newline at end of file
diff --git a/hesk/language/en/emails/forgot_ticket_id.txt b/hesk/language/en/emails/forgot_ticket_id.txt
new file mode 100644
index 0000000..35c429b
--- /dev/null
+++ b/hesk/language/en/emails/forgot_ticket_id.txt
@@ -0,0 +1,11 @@
+Dear %%NAME%%,
+
+This email contains a list of support tickets submitted with your email address. Number of support tickets found: %%NUM%%
+
+%%LIST_TICKETS%%
+
+
+Sincerely,
+
+%%SITE_TITLE%%
+%%SITE_URL%%
\ No newline at end of file
diff --git a/hesk/language/en/emails/index.htm b/hesk/language/en/emails/index.htm
new file mode 100644
index 0000000..d79f2c9
--- /dev/null
+++ b/hesk/language/en/emails/index.htm
@@ -0,0 +1,8 @@
+<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
+<HTML><HEAD>
+<TITLE>403 Forbidden</TITLE>
+</HEAD><BODY>
+<H1>Forbidden</H1>
+You don't have permission to access this folder.<P>
+<hr />
+</BODY></HTML>
\ No newline at end of file
diff --git a/hesk/language/en/emails/new_note.txt b/hesk/language/en/emails/new_note.txt
new file mode 100644
index 0000000..eaf14a9
--- /dev/null
+++ b/hesk/language/en/emails/new_note.txt
@@ -0,0 +1,17 @@
+Hello,
+
+A new note has been added to ticket "%%SUBJECT%%" that is currently assigned to you.
+
+Note by %%NAME%%:
+
+%%MESSAGE%%
+
+
+You can manage this ticket here:
+%%TRACK_URL%%
+
+
+Regards,
+
+%%SITE_TITLE%%
+%%SITE_URL%%
\ No newline at end of file
diff --git a/hesk/language/en/emails/new_pm.txt b/hesk/language/en/emails/new_pm.txt
new file mode 100644
index 0000000..97a0c44
--- /dev/null
+++ b/hesk/language/en/emails/new_pm.txt
@@ -0,0 +1,14 @@
+Hello,
+
+You have received a new private message from %%NAME%% with the following subject:
+
+%%SUBJECT%%
+
+You can view your new message by clicking on the following link:
+%%TRACK_URL%%
+
+
+Sincerely,
+
+%%SITE_TITLE%%
+%%SITE_URL%%
\ No newline at end of file
diff --git a/hesk/language/en/emails/new_reply_by_customer.txt b/hesk/language/en/emails/new_reply_by_customer.txt
new file mode 100644
index 0000000..e257ad3
--- /dev/null
+++ b/hesk/language/en/emails/new_reply_by_customer.txt
@@ -0,0 +1,11 @@
+Hello,
+
+A customer has just replied to ticket "%%SUBJECT%%".
+
+You can read the reply message and manage this ticket here:
+%%TRACK_URL%%
+
+Regards,
+
+%%SITE_TITLE%%
+%%SITE_URL%%
\ No newline at end of file
diff --git a/hesk/language/en/emails/new_reply_by_staff.txt b/hesk/language/en/emails/new_reply_by_staff.txt
new file mode 100644
index 0000000..d5854dc
--- /dev/null
+++ b/hesk/language/en/emails/new_reply_by_staff.txt
@@ -0,0 +1,13 @@
+Dear %%NAME%%,
+
+We have just replied to your ticket "%%SUBJECT%%".
+
+To read the message, submit a reply and view details, please visit:
+%%TRACK_URL%%
+
+If the above link is not clickable, try copying and pasting it into the address bar of your web browser.
+
+Sincerely,
+
+%%SITE_TITLE%%
+%%SITE_URL%%
\ No newline at end of file
diff --git a/hesk/language/en/emails/new_ticket.txt b/hesk/language/en/emails/new_ticket.txt
new file mode 100644
index 0000000..87db678
--- /dev/null
+++ b/hesk/language/en/emails/new_ticket.txt
@@ -0,0 +1,18 @@
+Dear %%NAME%%,
+
+Your support ticket "%%SUBJECT%%" has been submitted.
+
+We reply to all tickets as soon as possible, within 24 to 48 hours. If we expect your ticket will take additional time, we will update you by sending you an email.
+
+Ticket tracking ID: %%TRACK_ID%%
+
+You can view the status of your ticket here:
+%%TRACK_URL%%
+
+You will receive an email notification when our staff replies to your ticket.
+
+
+Sincerely,
+
+%%SITE_TITLE%%
+%%SITE_URL%%
\ No newline at end of file
diff --git a/hesk/language/en/emails/new_ticket_staff.txt b/hesk/language/en/emails/new_ticket_staff.txt
new file mode 100644
index 0000000..dd90ba1
--- /dev/null
+++ b/hesk/language/en/emails/new_ticket_staff.txt
@@ -0,0 +1,15 @@
+Hello,
+
+A new support ticket has been submitted. Ticket details:
+
+Ticket subject: %%SUBJECT%%
+Tracking ID: %%TRACK_ID%%
+
+You can manage this ticket here:
+%%TRACK_URL%%
+
+
+Regards,
+
+%%SITE_TITLE%%
+%%SITE_URL%%
\ No newline at end of file
diff --git a/hesk/language/en/emails/reset_password.txt b/hesk/language/en/emails/reset_password.txt
new file mode 100644
index 0000000..9f60575
--- /dev/null
+++ b/hesk/language/en/emails/reset_password.txt
@@ -0,0 +1,12 @@
+Hi %%NAME%%,
+
+We were told that you forgot your help desk password. It happens to everyone!
+
+To reset your password visit the link below (expires in 2 hours):
+%%PASSWORD_RESET%%
+
+
+Thanks,
+
+%%SITE_TITLE%%
+%%SITE_URL%%
\ No newline at end of file
diff --git a/hesk/language/en/emails/ticket_assigned_to_you.txt b/hesk/language/en/emails/ticket_assigned_to_you.txt
new file mode 100644
index 0000000..d0f09c7
--- /dev/null
+++ b/hesk/language/en/emails/ticket_assigned_to_you.txt
@@ -0,0 +1,15 @@
+Hello,
+
+A new support ticket has been assigned to you. Ticket details:
+
+Ticket subject: %%SUBJECT%%
+Tracking ID: %%TRACK_ID%%
+
+You can manage this ticket here:
+%%TRACK_URL%%
+
+
+Regards,
+
+%%SITE_TITLE%%
+%%SITE_URL%%
\ No newline at end of file
diff --git a/hesk/language/en/emails/ticket_closed.txt b/hesk/language/en/emails/ticket_closed.txt
new file mode 100644
index 0000000..6a3c135
--- /dev/null
+++ b/hesk/language/en/emails/ticket_closed.txt
@@ -0,0 +1,13 @@
+Dear %%NAME%%,
+
+Your support ticket "%%SUBJECT%%" has been updated to a Closed/Resolved status.
+
+You can view the status of your ticket here:
+%%TRACK_URL%%
+
+If the above link is not clickable, try copying and pasting it into the address bar of your web browser.
+
+Sincerely,
+
+%%SITE_TITLE%%
+%%SITE_URL%%
\ No newline at end of file
diff --git a/hesk/language/en/help_files/custom.html b/hesk/language/en/help_files/custom.html
new file mode 100644
index 0000000..bff9146
--- /dev/null
+++ b/hesk/language/en/help_files/custom.html
@@ -0,0 +1,71 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
+<head>
+<title>Interactive help for Hesk settings</title>
+<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
+<link href="help_style.css" type="text/css" rel="stylesheet" />
+</head>
+<body>
+
+<!-- next: 58 -->
+
+<h3>Interactive help for Hesk settings</h3>
+
+<p>&nbsp;</p>
+
+<a name="41"></a><span class="section">&raquo; Custom fields</span>
+
+<p>Custom fields can be used to collect additional information from your customers. You can enable up to 20 custom fields by selecting YES in the Enable column. Once a field is enabled you have several options to set.</p>
+
+<p><b>&raquo; Type</b><br />
+Choose field type. It can be one of the following options:</p>
+
+<ul>
+<li><b>Text field</b> - a normal one-line text field (&lt;input type=&quot;text&quot;&gt;)</li>
+<li><b>Large text box</b> - text area, a larger text field with multiple lines (&lt;textarea&gt;&lt;/textarea&gt;)</li>
+<li><b>Radio button</b> - a radio button with at least two options (&lt;input type=&quot;radio&quot;&gt;)</li>
+<li><b>Select box</b> - a drop-down select box with at least two options (&lt;select&gt;&lt;/select&gt;)</li>
+<li><b>Checkbox</b> - checkbox with at least two options (&lt;input type=&quot;checkbox&quot;&gt;). Multiple options can be chosen (ticked).</li>
+</ul>
+
+<p><b>&raquo; Required</b><br />
+Check to make the custom field a required, otherwise it is an optional one.</p>
+
+<p><b>&raquo; Field name</b><br />
+Give the custom field a unique name that what will be displayed next to the field, for example &quot;Postal address&quot;.</p>
+
+<p><b>&raquo; Location</b><br />
+Choose whether the custom field should be displayed before or after the &quot;Message&quot; field when submitting a new support ticket.</p>
+
+<p><b>&raquo; Options</b><br />
+Options you can set for each field depending on the selected Type:</p>
+
+<ul>
+<li><b>Text field</b> - you can set maximum input length (in chars) and default value</li>
+<li><b>Large text box</b> - you can set number of rows and columns (&lt;textarea rows=&quot;<b>Y</b>&quot; cols=&quot;<b>X</b>&quot;&gt;)</li>
+<li><b>Radio button</b> - list radio button options, one per line</li>
+<li><b>Select box</b> - list select box options, one per line</li>
+</ul>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+</body>
+
+</html>
\ No newline at end of file
diff --git a/hesk/language/en/help_files/email.html b/hesk/language/en/help_files/email.html
new file mode 100644
index 0000000..5c84b99
--- /dev/null
+++ b/hesk/language/en/help_files/email.html
@@ -0,0 +1,302 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
+<head>
+<title>Interactive help for Hesk settings</title>
+<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
+<link href="help_style.css" type="text/css" rel="stylesheet" />
+</head>
+<body>
+
+<!-- next: 68 -->
+
+<h3>Interactive help for Hesk settings</h3>
+
+<p>&nbsp;</p>
+
+<a name="55"></a><p class="title">Email sender</p>
+<p>Select wether HESK should send emails usign PHP mail() function or using a manually setup SMTP server.</p>
+
+<p>PHP mail() should work on most setups, if it doesn't you may try setting up a SMTP server instead.</p>
+
+<p>Available SMTP variables:</p>
+
+<p>
+<b>SMTP Host</b> - hostname of your SMTP server, usually <i>localhost</i> or <i>mail.example.com</i><br />
+<b>SMTP Port</b> - your SMTP port, usually 25<br />
+<b>SMTP Timeout</b> - SMTP timeout in seconds<br />
+<b>SSL Protocol</b> - enable if your SMTP server requires SSL protocol<br />
+<b>TLS Protocol</b> - enable if your SMTP server requires TLS protocol<br />
+<b>SMTP Username</b> - your SMTP username (if used)<br />
+<b>SMTP Password</b> - your SMTP password (if used)<br />
+</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="54"></a><p class="title">Email Piping</p>
+
+<p>Enables email piping (creating tickets from emails).</p>
+
+<p>This option just enables piping functionality in HESK, for complete email piping setup please refer to the readme.html file.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="59"></a><p class="title">POP3 Fetching</p>
+
+<p>This setting enables or disables POP3 Fetching - creating tickets from emails by connecting to an email account using POP3 connection.
+
+<p>For instructions on how to setup POP3 Fetching please see the readme.html file.</p>
+
+<p>Available variables are:</p>
+
+<p><b>Task Timeout</b> - number of minutes to wait for an existing POP3 fetching job to
+complete. No new fetching jobs will start until the timeout is reached.
+Set to <b>0</b> to disable timeouts and always start a new fetching job.</p>
+
+<p>
+<b>POP3 Host</b> - hostname of your POP3 server, usually <i>mail.example.com</i><br />
+<b>POP3 Port</b> - your POP3 port, usually 110. Gmail for example uses 995<br />
+<b>TLS Protocol</b> - enable if your POP3 server requires TLS protocol<br />
+<b>Keep a copy</b> - if enabled HESK will <b>not</b> delete mail from POP3 server<br />
+<b>POP3 Username</b> - your POP3 username<br />
+<b>POP3 Password</b> - your POP3 password<br />
+</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="67"></a><p class="title">IMAP Fetching</p>
+
+<p>This setting enables or disables IMAP Fetching - creating tickets from emails by connecting to an email account using IMAP connection.
+
+<p>For instructions on how to setup IMAP Fetching please see the readme.html file.</p>
+
+<p>Available variables are:</p>
+
+<p><b>Task Timeout</b> - number of minutes to wait for an existing IMAP fetching job to
+complete. No new fetching jobs will start until the timeout is reached.
+Set to <b>0</b> to disable timeouts and always start a new fetching job.</p>
+
+<p>
+<b>IMAP Host</b> - hostname of your IMAP server, usually <i>mail.example.com</i><br />
+<b>IMAP Port</b> - your IMAP port, usually 143 for non-encrypted and 993 for SSL/TLS<br />
+<b>Encryption</b> - set required IMAP encryption<br />
+<b>Keep a copy</b> - if enabled HESK will <b>not</b> delete mail from IMAP server<br />
+<b>IMAP Username</b> - your IMAP username<br />
+<b>IMAP Password</b> - your IMAP password<br />
+</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="60"></a><p class="title">Email Loops</p>
+
+<p>Settings to help detect email loops created from autoresponders or undeliverable email.</p>
+
+<p>Any number of emails higher than <b>Max Hits</b> from an email address within <b>Timeframe</b> seconds
+will be ignored by email piping.</p>
+
+<p>Set <b>Max Hits</b> to <b>0</b> to disable loop detection.</p>
+
+<p>Note that this feature will only be used if Email piping or POP3 Fetching is enabled.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="62"></a><p class="title">Detect email typos</p>
+
+<p>This function will try to detect common email domain name misspelling and suggest a corrected version.</p>
+
+<p>For example if customer enters user@<span style="color:red"><b>gmial.com</b></span> HESK will detect it and suggest
+user@<span style="color:green"><b>gmail.com</b></span> instead.</p>
+
+<p>HESK will compare email domains to the domains listed in <i>Email providers</i> list.</p>
+
+<p>&nbsp;</p>
+
+<a name="63"></a><p class="title">Email providers</p>
+
+<p>A list of common email providers your customers use. HESK will use this list to try to detect mistyped email addresses.</p>
+
+<p>Enter one domain per line, <u>without</u> the @ sign.</p>
+
+<p>You can enter any number of common domain names, but try not to overdo it - enter just the most common ones.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="65"></a><p class="title">Notify customer when</p>
+
+<p>Select when HESK should send an email notification to customers:</p>
+
+<ul>
+<li><b>when customer submits a new support ticket</b><br /><br />
+Note: if ticket is submitted over email (email piping or POP3 fetching), HESK can
+skip sending new ticket notification to the customer if the email subject contains
+one of the tags listed in the text box (one tag per line).<br /><br />You can use this to prevent
+automatic replies to emails detected as possible SPAM by your server SPAM filter.<br />&nbsp;
+</li>
+<li><b>when a support ticket is marked as Resolved</b> (without replying)</li>
+</ul>
+
+<p>&nbsp;</p>
+
+<p>Note that notification preferences are set individually per ticket when staff replies to a ticket or when staff submits a ticket from the admin interface.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="61"></a><p class="title">Strip quoted reply</p>
+
+<p>This function deletes quoted replies from all customer emails before they are converted into a ticket using Email piping or POP3 Fetching.</p>
+
+<p>All emails sent to customers will start with this line:</p>
+
+<p>------ Reply above this line ------</p>
+
+<p>Any text below this line will be removed when and email is imported into ticket reply.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="66"></a><p class="title">Require message</p>
+
+<p>If enabled, emails from email piping or POP3 fetching will be ignored if they contain no message.</p>
+
+<p>If disabled, even emails with no message will be turned into tickets.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="64"></a><p class="title">Embedded files</p>
+
+<p>Enable if you wish HESK to save embedded email files (for example embedded images) as attachments when importing tickets over Email piping or POP3 Fetching.</p>
+
+<p>Files over maximum allowed attachments limit will be ignored.</p>
+
+<p>Note that with HESK file attachments have priority over embedded files. For example if you allow 2 file attachments and receive an email with 1 file attachment
+and 3 embedded images, HESK will save the file attachment and first embedded image, the rest will be ignored.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="57"></a><p class="title">Multiple emails</p>
+<p>If a customer tries to enter several emails (separated by comma) into the Email field when submitting a ticket HESK
+will only use the first email by default and ignore any other emails.</p>
+
+<p>To allow customers to enter multiple emails enable this feature by checking the box.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="50"></a><p class="title">Confirm email</p>
+<p>If selected, the &quot;Submit a ticket&quot; form will show a &quot;Confirm email&quot;
+field forcing the customer to type the email address twice. This helps avoid typos
+in email addresses.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="58"></a><p class="title">Open only</p>
+<p>If checked then the &quot;Forgot ticket ID&quot; email (email sent to remind customers of their ticket tracking ID number)
+will only list open tickets and ignore resolved ones.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+</body>
+
+</html>
\ No newline at end of file
diff --git a/hesk/language/en/help_files/general.html b/hesk/language/en/help_files/general.html
new file mode 100644
index 0000000..36644ca
--- /dev/null
+++ b/hesk/language/en/help_files/general.html
@@ -0,0 +1,118 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
+<head>
+<title>Interactive help for Hesk settings</title>
+<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
+<link href="help_style.css" type="text/css" rel="stylesheet" />
+</head>
+<body>
+
+<!-- next: 59 -->
+
+<h3>Interactive help for Hesk settings</h3>
+
+<p>&nbsp;</p>
+
+<span class="section">&raquo; General settings</span>
+
+<a name="1"></a><p class="title">Website title</p>
+<p>A short title of your website, for example &quot;My lovely website&quot;. This will be used as the title of the link that is displayed in the top left corner of the customer interface to enable them to return to your website.</p>
+
+<a name="2"></a><p class="title">Website URL</p>
+<p>URL of your website, for example &quot;http://www.example.com&quot;. Make sure this is a valid URL and you start it with either http:// or https:// . This will be used as the URL of the link that is be displayed in top left corner of customer interface and enable them to return to your website.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+
+<a name="4"></a><p class="title">Webmaster email</p>
+<p>Default webmaster email address. Make sure you enter a valid email address, it can be the same as Support email.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+
+<a name="5"></a><p class="title">&quot;From:&quot; email</p>
+<p>Your &quot;From:&quot; email address. This is the email address that will be shown as email sender (From: header) in all emails sent by HESK. Usually it is an email you don't read and don't reply to. Make sure you enter a valid email address, it can be the same as Support email but it is recommended to use a different one.</p>
+
+<a name="6"></a><p class="title">&quot;From:&quot; name</p>
+<p>This is the name that will be shown as email sender (From:) in all emails sent by HESK. If no name is set the email From: header will only show your From: email address.</p>
+
+<a name="58"></a><p class="title">Site theme</p>
+<p>This is the theme that will be used across all customer-facing HESK pages. All properly installed themes will be displayed in the drop-down box. The &quot;Test theme folder&quot; button will help you troubleshoot non-working themes.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+
+<span class="section">&raquo; Language settings</span>
+
+<a name="9"></a><p class="title">Default Language</p>
+<p>If you have several languages installed for Hesk this will be the default language. All properly installed languages are displayed in the drop-down box. Please refer to the readme.html file for instructions on how to install more languages. The &quot;Test language folder&quot; link will help you troubleshoot non-working language installations.</p>
+
+<!--
+<p>By checking the &quot;Make this my preferred Language&quot; box the selected language will be set as your preferred personal language (this is only in effect if multiple languages are enabled).
+-->
+<p>If multiple languages are enabled you can set your preferred language on the &quot;Profile&quot; page.</p>
+
+<a name="43"></a><p class="title">Multiple languages</p>
+<p>Enabling this setting will allow your users and staff to choose their preferred language from the list of installed languages. Do not enable this feature unless you provide support in all of the installed languages!</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+
+<span class="section">&raquo; Database settings</span>
+
+<a name="32"></a><p class="title">Database host</p>
+<p>Database host server, &quot;localhost&quot; works for most users. Do NOT change this unless you know what your MySQL host is. Ask your hosting company if not sure or if you are having problems connecting to the MySQL database.</p>
+
+<a name="33"></a><p class="title">Database name</p>
+<p>The name of your MySQL database. You should create one in your web hosting control panel or ask your hosting company for this info.</p>
+
+<a name="34"></a><p class="title">Database username</p>
+<p>The username you use to connect to your MySQL database. You should create a MySQL user in your web hosting control panel or ask your hosting company for this info</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+
+<a name="35"></a><p class="title">Database password</p>
+<p>The password you use to connect to MySQL database. You should create a MySQL user in your web hosting control panel or ask your hosting company for this info</p>
+
+<a name="36"></a><p class="title">Table prefix</p>
+<p>The prefix that will be added to all table names. If set to <b>hesk_</b> table &quot;users&quot; will actually be named &quot;hesk_users&quot; in your database.
+This is useful if you want to run multiple installs of Hesk using one MySQL database, just give each install a unique table prefix name (hesk1_, hesk2_, hesk3_, ...)</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+</body>
+
+</html>
\ No newline at end of file
diff --git a/hesk/language/en/help_files/help_style.css b/hesk/language/en/help_files/help_style.css
new file mode 100644
index 0000000..1775665
--- /dev/null
+++ b/hesk/language/en/help_files/help_style.css
@@ -0,0 +1,36 @@
+body {
+        margin:5px 5px;
+        padding:0;
+        background:#fff;
+        color: black;
+        font : 68.8%/1.5 Verdana, Geneva, Arial, Helvetica, sans-serif;
+        text-align:left;
+}
+
+p {
+        color : black;
+        font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+        font-size: 1.0em;
+}
+
+h3 {
+        color : #AF0000;
+        font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+        font-weight: bold;
+        font-size: 1.0em;
+        text-align:center;
+}
+
+.section {
+        color: #74804e;
+        font-weight: bold;
+}
+
+.title {
+        color : black;
+        font-family : Verdana, Geneva, Arial, Helvetica, sans-serif;
+        font-weight: bold;
+        font-size: 1.0em;
+}
+.wrong   {color : red;}
+.correct {color : green;}
\ No newline at end of file
diff --git a/hesk/language/en/help_files/helpdesk.html b/hesk/language/en/help_files/helpdesk.html
new file mode 100644
index 0000000..7b8f971
--- /dev/null
+++ b/hesk/language/en/help_files/helpdesk.html
@@ -0,0 +1,625 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
+<head>
+<title>Interactive help for Hesk settings</title>
+<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
+<link href="help_style.css" type="text/css" rel="stylesheet" />
+</head>
+<body>
+
+<!-- next: 78 -->
+
+<h3>Interactive help for Hesk settings</h3>
+
+<p>&nbsp;</p>
+
+<span class="section">&raquo; Help desk settings</span>
+
+<a name="6"></a><p class="title">Help desk title</p>
+<p>Title of your support desk, for example &quot;My company Help Desk&quot;</p>
+
+<a name="7"></a><p class="title">Hesk URL</p>
+<p>URL of the folder where your Hesk will be installed. Do NOT add a trailing / to the URL!<br />
+<span class="correct">CORRECT:</span> http://www.example.com/helpdesk<br />
+<span class="wrong">WRONG:</span> http://www.example.com/helpdesk/ (don't end the URL with a / )</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+
+<a name="61"></a><p class="title">Admin folder</p>
+<p>Name of the folder, where admin files are located.</p>
+
+<p>The folder needs to exist within the main HESK folder. On most systems names are CaSe SeNSiTiVe.</p>
+
+<p>Allowed chars (other will be removed): a-z A-Z 0-9 _ -</p>
+
+<p>Default: <i>admin</i></p>
+
+<a name="62"></a><p class="title">Attachments folder</p>
+<p>Name of the folder, where attachments will be stored.</p>
+
+<p>The folder needs to exist within the main HESK folder and be writable by PHP. On most systems names are CaSe SeNSiTiVe.</p>
+
+<p>Allowed chars (other will be removed): a-z A-Z 0-9 _ -</p>
+
+<p>Default: <i>attachments</i></p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="77"></a><p class="title">Cache folder</p>
+<p>Name of the folder where cache and temporary files will be stored.</p>
+
+<p>The folder needs to exist within the main HESK folder and be writable by PHP. On most systems names are CaSe SeNSiTiVe.</p>
+
+<p>Allowed chars (other will be removed): a-z A-Z 0-9 _ -</p>
+
+<p>Default: <i>cache</i></p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="10"></a><p class="title">Listings per page</p>
+<p>The default number of tickets listed per page in admin panel. Use digits only.</p>
+
+<a name="11"></a><p class="title">Print font size</p>
+<p>Font size on the &quot;Printer friendly version&quot; pages of support tickets</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+
+<a name="15"></a><p class="title">Autoclose tickets</p>
+<p>If a ticket has no activity <i>from the customer</i> for X days it automatically closes. Set to 0 to disable autoclose.</p>
+
+<a name="58"></a><p class="title">Max open</p>
+<p>A maximum number of open tickets a customer may have. When this limit is reached the customer will not be able to submit new tickets
+until existing ones are resolved. Affects only tickets submitted via online form.</p>
+
+<p>Set to <b>0</b> to disable limiting maximum open tickets.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+
+<a name="59"></a><p class="title">Reply order</p>
+<p>Choose whether you want most recent replies to appear at top or at bottom of the ticket page.</p>
+
+<a name="60"></a><p class="title">Reply form</p>
+<p>Choose whether you want the Add a reply form to appear at top or at bottom of the ticket page.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+
+<a name="44"></a><p class="title">Allow automatic login</p>
+<p>If set to YES staff will have an option to automatically login to their account every time they open HESK administration panel from their computer.
+If disabled HESK will only be able to remember usernames, not passwords.</p>
+
+<a name="51"></a><p class="title">Auto-assign tickets</p>
+<p>Tickets will automatically be assigned to a staff member when submitted.</p>
+
+<p>Several factors are taken into account when assigning tickets automatically, such as ticket category
+and number of currently open assigned tickets.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="73"></a><p class="title">Require email</p>
+
+<p>Do you require customers to enter their email address when submitting a ticket?</p>
+
+<p>
+OFF = do not require an email address<br />
+ON = require an email address<br />
+</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="70"></a><p class="title">Require owner</p>
+<p>If set to ON tickets will need to be assigned before staff can reply to them.</p>
+
+<p>This helps prevent multiple staff working on the same ticket by mistake as it forces them
+to assign the ticket to themselves before starting to work on it.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="72"></a><p class="title">Require subject</p>
+
+<p>Customers can enter a ticket subject or it can be generated automatically.</p>
+
+<p>
+OFF = do not require a ticket subject<br />
+ON = require a ticket subject<br />
+Hide in customer form = hide &quot;Subject&quot; form field from customer side*
+</p>
+
+<p>* customers will still be able to see the automatically generated subject</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="74"></a><p class="title">Require message</p>
+
+<p>Do your require customers to write a message when submitting a new support ticket?</p>
+
+<p>
+OFF = do not require a message<br />
+ON = message is required<br />
+Hide in customer form = hide &quot;Message&quot; form field from customer side
+</p>
+
+<p>* if a staff members edits a ticket and writes a message, customers will be able to see it</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="67"></a><p class="title">Customer resolve</p>
+<p>Choose whether customers may mark tickets as resolved.</p>
+
+<p>If disabled, ticket will only be resolvable by staff and automatically for inactivity.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="16"></a><p class="title">Reopen tickets</p>
+<p>Set to ON to allow customers to reopen a ticket once it has been closed. When set to OFF once closed the customer will have to open a new ticket.</p>
+
+<a name="17"></a><p class="title">Reply rating</p>
+<p>If set to ON customers will be able to mark staff replies as <i>Helpful</i> or <i>Not helpful</i>. This customer feedback will be used to rate staff.</p>
+
+<a name="45"></a><p class="title">Customer priority</p>
+<p>If set to ON customers will be able to set priority/urgency for their tickets ranging from Low to High. If set to OFF all tickets will be submitted with the default priority (Low) and only staff will be able to change the priority level to a higher one.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+
+<a name="49"></a><p class="title">Sequential IDs</p>
+<p>If enabled, all tickets will also show a sequential ID number. This should allow
+easier customer-staff communication about a ticket (saying <i>ticket ID 45</i> rather
+than <i>ticket ID GHS-G5E-A6T8</i>). However, only
+staff will be able to view tickets by sequential numbers.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="66"></a><p class="title">Time worked</p>
+<p>Track time spent working on a ticket.</p>
+
+<p>When enabled, the admin ticket reply form will show a time counter for tracking time spent working on the ticket.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="68"></a><p class="title">SPAM Notice</p>
+<p>When customer submits a new ticket, the success message will include a notice saying
+the customer should check inside the SPAM folder if the confirmation email does not arrive.</p>
+
+<p>The notice will not be show in disabled OR if the <i>Notify customer when: They submit a new support ticket</i> is disabled.</p>
+
+<p>The notice message may be notified in the <a href="https://www.hesk.com/knowledgebase/index.php?article=34" target="_blank">HESK language file</a>.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="14"></a><p class="title">List usernames</p>
+<p>If set to ON staff usernames be listed in a select box on the admin login page and they will only need to type their password in. Recommended setting: OFF (staff will have to type
+both their username and password to login)</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="12"></a><p class="title">Debug mode</p>
+<p>Turns ON/OFF the debug mode. In normal usage debug mode should be turned OFF. Turn ON only if you are having problems and Hesk is not working properly. Don't forget to turn back OFF when Hesk is working normally again.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+
+<a name="63"></a><p class="title">Short links</p>
+<p>If turned ON, website links longer than 70 chars will be shortened for display.</p>
+
+<p>For example a link like this:<br />
+http://www.some-long-example.com/sub-folder/another-folder/and-yet-another/this-is-some-long-file-name.html?this_is_a_long_query=and_this_is_a_long_value</p>
+
+<p>Would be displayed as:<br />
+http://www.some-long-example.com/sub-folder/another-fol ... long_value</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="65"></a><p class="title">- - Click to Select - -</p>
+<p>If checked, &quot;- - Click to Select --&quot; will be the default selection
+for ticket category and/or priority when submitting a new ticket.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="71"></a><p class="title">Category select limit</p>
+<p>Used when submitting new tickets.</p>
+
+<p>If the number of help desk categories (departments) is lower or equal to this setting,
+ticket category will be selected by clicking on a link.</p>
+
+<p>If the number of categories is higher than this limit, a drop-down select box will be used instead to
+select a ticket category.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="13"></a><p class="title">Use anti-SPAM image</p>
+<p>Toggles use of the anti-SPAM security image (captcha).</p>
+
+<table border="0">
+<tr>
+<td valign="top"><i>Value</i></td>
+<td><i>Meaning</i></td>
+</tr>
+<tr>
+<td valign="top" style="white-space:nowrap;"><b>OFF</b></td>
+<td>anti-SPAM images disabled</td>
+</tr>
+<tr>
+<td valign="top" style="white-space:nowrap;"><b>ON - Customers</b> &nbsp;</td>
+<td>only customers will be required to solve the image</td>
+</tr>
+<tr>
+<td valign="top" style="white-space:nowrap;"><b>ON - All</b></td>
+<td>both customer and staff will be required to solve it</td>
+</tr>
+</table>
+
+&nbsp;
+
+<table border="0">
+<tr>
+<td colspan="2"><i>Image type</i></td>
+</tr>
+<tr>
+<td valign="top" style="white-space:nowrap;"><b>Simple image</b> &nbsp;</td>
+<td>a very basic image generated by PHP (GD library required)<br /><span class="wrong">A simple image is not effective against advanced robots,
+consider using an anti-SPAM questions or ReCaptcha instead!</span></td>
+</tr>
+<tr>
+<td valign="top" style="white-space:nowrap;"><b>ReCaptcha</b> &nbsp;</td>
+<td>use a free service by Google (<a href="https://www.google.com/recaptcha" target="_blank">requires registration</a>)</td>
+</tr>
+</table>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+
+<a name="64"></a><p class="title">ReCaptcha</p>
+<p>ReCaptcha is a free anti-bot service by Google.</p>
+
+<p>To use ReCaptcha you will need to:</p>
+
+<ol>
+<li><a href="https://www.google.com/recaptcha" target="_blank">Register for ReCaptcha</a></li>
+<li>Click <b>Get reCAPTCHA</b></li>
+<li>Enter your website details in the <b>Register a new site</b> form</li>
+<li>Copy the <b>Site key</b> into HESK settings</li>
+<li>Copy the <b>Secret key</b> into HESK settings</li>
+<li>Save HESK settings</li>
+<li>Try submitting a new ticket through the customer interface to verify reCAPTCHA works fine.</li>
+</ol>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="42"></a><p class="title">Use anti-SPAM question</p>
+<p>Toggles use of the anti-SPAM security question. This is a very simple yet quite effective way of combating spammers
+(not if they decide to target your website specifically but it should block all the
+spambots travelling the web).
+The idea is to create a <b>unique</b> question that only humans can answer to. You can
+use HTML code in the question. Answers are not CaSe SeNSiTiVe. Some examples:</p>
+
+<table border="0">
+<tr>
+<td><b>-&gt; Question</b></td>
+<td><b>-&gt; Answer</b></td>
+</tr>
+<tr>
+<td>What color is water?</td>
+<td>Blue</td>
+</tr>
+<tr>
+<td>What is the next number after four? (use only digits)</td>
+<td>5</td>
+</tr>
+<tr>
+<td>Type access code <b>ABCDE</b> here:</td>
+<td>ABCDE</td>
+</tr>
+<tr>
+<td>Access code: (find it on the bottom of our <a href="#" onclick="Javascript:return false">links page</a>)</td>
+<td>Somecode</td>
+</tr>
+</table>
+
+<p>Warning! <b>DO NOT</b> use these examples, use a unique question that will only be used on your website!</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+
+<a name="47"></a><p class="title">Login attempts limit &amp; Ban time (minutes)</p>
+<p>This feature limits brute-force attacks to either login to HESK or view tickets.</p>
+
+<p>After <i>Login attempts limit</i> number of failed attempts to view a ticket or login to HESK the IP address will be banned for <i>Ban time (minutes)</i>.</p>
+
+<p>To disable failed login attempts limiting, set value to <b>0</b> (NOT recommended!).</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="69"></a><p class="title">Password reset</p>
+<p>If enabled, users will be able to reset their forgotten password over email.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="46"></a><p class="title">View tickets</p>
+<p>If enabled (checked), customers will need to enter both their email address and ticket tracking ID to view the contents of a tickets.
+If disabled, only entering ticket tracking ID will suffice.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="76"></a><p class="title">Frames</p>
+<p>Enable to prevent HESK being loaded in frames on third party websites. This helps combat &quot;clickjacking&quot; attempts.</p>
+
+<p>When enabled, HESK will send a <b>X-Frame-Options: SAMEORIGIN</b> HTTP header to the browser.</p>
+
+<p>If you want to display HESK inside a frame on a website under a different domain name than the one HESK is installed under, disable this feature.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="75"></a><p class="title">SSL</p>
+<p>You can force HESK to use secure connections (https versus http).</p>
+
+<p>To manage this setting, first manually open the <b>admin_settings_help_desk.php</b> file in your browser using https://, for example:</p>
+
+<p>https://example.com/hesk/admin/admin_settings_help_desk.php</p>
+
+<p>This is to ensure that SSL is properly configured and working on the server before setting HESK to force it.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<span class="section">&raquo; Attachments</span>
+
+<a name="37"></a><p class="title">Use attachments</p>
+<p>Select YES to enable file attachments. If enabled customers and support staff will have the option to attach files to support tickets.</p>
+<p><b>NOTE:</b> If and how file attachments will work depends on your server settings, please refer to readme.html for considerations and possible limitations of file attachments on your server.</p>
+
+<a name="38"></a><p class="title">Number per post</p>
+<p>Number of file attachments allowed per post. Optimal range is around 1 to 4. This setting is only available if &quot;Use attachments&quot; is set to YES.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+
+<a name="39"></a><p class="title">Maxmimum file size</p>
+<p>Maximum size of attached files. Note that the maximum upload file size is limited by your server settings, please refer to readme.html for more information on file attachment limits. This setting is only available if &quot;Use attachments&quot; is set to YES.</p>
+
+<a name="40"></a><p class="title">Allowed file types</p>
+<p>Allowed file extensions for attaching files. To add more extensions use the same formatting <b>.ext</b> and separate them with a comma. This setting is only available if &quot;Use attachments&quot; is set to YES.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+</body>
+
+</html>
\ No newline at end of file
diff --git a/hesk/language/en/help_files/index.htm b/hesk/language/en/help_files/index.htm
new file mode 100644
index 0000000..d79f2c9
--- /dev/null
+++ b/hesk/language/en/help_files/index.htm
@@ -0,0 +1,8 @@
+<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
+<HTML><HEAD>
+<TITLE>403 Forbidden</TITLE>
+</HEAD><BODY>
+<H1>Forbidden</H1>
+You don't have permission to access this folder.<P>
+<hr />
+</BODY></HTML>
\ No newline at end of file
diff --git a/hesk/language/en/help_files/knowledgebase.html b/hesk/language/en/help_files/knowledgebase.html
new file mode 100644
index 0000000..2dad4de
--- /dev/null
+++ b/hesk/language/en/help_files/knowledgebase.html
@@ -0,0 +1,148 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
+<head>
+<title>Interactive help for Hesk settings</title>
+<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
+<link href="help_style.css" type="text/css" rel="stylesheet" />
+</head>
+<body>
+
+<!-- next: 61 -->
+
+<h3>Interactive help for Hesk settings</h3>
+
+<p>&nbsp;</p>
+
+<span class="section">&raquo; Knowledgebase settings</span>
+
+<p>&nbsp;</p>
+
+<a name="22"></a><p class="title">Enable Knowledgebase</p>
+<p>Use this setting to turn HESK Knowledgebase functionality on or off.</p>
+<p>Available options are:</p>
+
+<ul>
+<li><i>YES, enable Knowledgebase</i><br />Enables Knowledgebase functionality for HESK<br />&nbsp;</li>
+<li><i>YES, use HESK as a Knowledgebase only (disable help desk)</i><br />Enables Knowledgebase, but disables help desk functionality (posting new support tickets). Use
+this option if you wish to use HESK as a Knowledgebase, not a fully-featured help desk.<br ><br />
+Note that support tickets may still be submitted by staff or by email piping/POP3 fetching if enabled. Customers can view and reply to tickets.<br />&nbsp;</li>
+<li><i>NO, disable Knowledgebase</i><br />Disables Knowledgebase functionality for HESK</li>
+</ul>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="52"></a><p class="title">WYSIWYG Editor</p>
+<p>This will enable a <i>What You See Is What You Get</i> type
+editor (a rich-text editor) for the knowledgebase articles rather than a simple
+text editor.</p>
+
+<a name="23"></a><p class="title">Suggest KB articles</p>
+<p>If set to YES Hesk will match ticket subject and message against knowledgebase articles and recommend customers to read matching articles before submitting a new support ticket.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+
+<a name="24"></a><p class="title">Enable KB rating</p>
+<p>Set to YES to allow customers to rate knowledgebase articles as Helpful or Not helpful</p>
+
+<a name="25"></a><p class="title">Enable KB search</p>
+<p>Enabling this feature will show a search form on top of help desk customer interface and allow them to use the search form to search your knowledgebase.</p>
+
+<p>You can choose to display a small search box (located in the top right corner) or a large one (more visible, covers entire page width).</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+
+<a name="58"></a><p class="title">Show article views</p>
+<p>Set to YES to display number of knowledgebase article views publicly (views are always visible from staff control panel).</p>
+
+<a name="59"></a><p class="title">Show article date</p>
+<p>Set to YES to display knowledgebase article submission date publicly (date is always visible from staff control panel).</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+
+<a name="26"></a><p class="title">Max search results</p>
+<p>This is the maximum matching results Hesk will return when someone searches the knowledgebase.</p>
+
+<a name="27"></a><p class="title">Article preview length</p>
+<p>Maximum length (number of chars) of knowledgebase article content that will be displayed in article list when browsing knowledgebase categories.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+
+<a name="28"></a><p class="title">Categories in row</p>
+<p>Number of (sub)categories to be displayed in table row when browsing knowledgebase.</p>
+
+<a name="29"></a><p class="title">Subcategory articles</p>
+<p>Number of (preview) articles listed in subcategory display.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+
+<a name="30"></a><p class="title">Show popular articles</p>
+<p>Number of popular (most visited) articles shown on <a href="../../../" target="_blank">help desk index</a> and <a href="../../../knowledgebase.php" target="_blank">knowledgebase index</a> pages. Set to 0 to disable listing popular articles.</p>
+
+<a name="31"></a><p class="title">Show latest articles</p>
+<p>Number of latest (most recently submitted) articles shown on <a href="../../../" target="_blank">help desk index</a> and <a href="../../../knowledgebase.php" target="_blank">knowledgebase index</a> pages. Set to 0 to disable listing latest articles.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="60"></a><p class="title">Related Articles</p>
+<p>Set to the number of related articles that should be listed below each Knowledgebase article.</p>
+
+<p>To disable listing related articles, set to <b>0</b></p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+</body>
+
+</html>
\ No newline at end of file
diff --git a/hesk/language/en/help_files/misc.html b/hesk/language/en/help_files/misc.html
new file mode 100644
index 0000000..d2ad3f2
--- /dev/null
+++ b/hesk/language/en/help_files/misc.html
@@ -0,0 +1,151 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
+<head>
+<title>Interactive help for Hesk settings</title>
+<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
+<link href="help_style.css" type="text/css" rel="stylesheet" />
+</head>
+<body>
+
+<!-- next: 64 -->
+
+<h3>Interactive help for Hesk settings</h3>
+
+<p>&nbsp;</p>
+
+<a name="63"></a><p class="title">Timezone</p>
+<p>Select your help desk timezone.</p>
+
+<p>If no valid timezone is selected, Coordinated Universal Time (UTC) will be used.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="20"></a><p class="title">Time format</p>
+<p>This is PHP date syntax for timestamps displayed by Hesk.</p>
+
+<p><span class="wrong">Use only one space in the syntax (separating date and time), Hesk will use the space to break date and time into two lines!</span></p>
+
+<p>For full syntax to use see <a href="http://www.php.net/date" target="_blank">PHP date manual</a>. Few examples you can use:</p>
+
+<table border="1" cellspacing="0" cellpadding="4">
+<tr>
+<td><b><i>Setting</i></b></td>
+<td><b><i>Result</i></b></td>
+</tr>
+<tr>
+<td><b>Y-m-d H:i:s</b></td>
+<td>2012-12-31 14:35:53</td>
+</tr>
+<tr>
+<td><b>d/m/Y H:i:s</b></td>
+<td>31/12/2012 14:35:53</td>
+</tr>
+<tr>
+<td><b>m-d-Y H:i:s</b></td>
+<td>12-31-2012 14:35:53</td>
+</tr>
+<tr>
+<td><b>j-M-Y H:i:s</b></td>
+<td>31-Dec-2012 14:35:53</td>
+</tr>
+<tr>
+<td><b>j-M-Y g:ia</b></td>
+<td>31-Dec-2012 2:35pm</td>
+</tr>
+</table>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+
+<a name="61"></a><p class="title">IP whois</p>
+<p>URL of the service you use for IP whois query.</p>
+<p><b>{IP}</b> tag will be replaced with customer IP address.</p>
+<p>Default: http://whois.domaintools.com/{IP}</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+
+<a name="62"></a><p class="title">Maintenance mode</p>
+<p>Put the help desk in maintenance mode.</p>
+<p>Customer will not be able to use any help desk functions. Staff will be able to access and use the help desk normally.</p>
+<p><b>Note:</b> Maintenance mode is activated automatically if the <b>/install</b> folder is present.</p>
+<p><b>Important:</b> POP3 fetching will not be active, but email piping will (to avoid lost customer emails).</p>
+
+<p>&nbsp;</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+
+<a name="21"></a><p class="title">Admin link</p>
+<p>If selected a link to admin panel will be displayed on the bottom of your <a href="../../../" target="_blank">help desk index page</a>.</p>
+
+<a name="48"></a><p class="title">Submit notice</p>
+<p>If checked, the <i>Submit a ticket</i> form will show a note (at the bottom)
+saying the customer should double-check all the information entered and
+that their IP address is being logged for security purposes.</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+
+<a name="56"></a><p class="title">Online Users</p>
+<p>If checked HESK will show a list of users online in the last X minutes at the bottom of the help desk (in staff interface only).</p>
+
+<a name="59"></a><p class="title">Updates</p>
+<p>If checked HESK will automatically check for updates whenever you open the settings page.</p>
+<p>For automatic update check to work your server must be connected to the Internet and have either cURL or allow_url_fopen enabled.</p>
+<p>If disabled or required functions are missing, a manual &quot;Check for updates&quot; links will appear.</p>
+
+<p>&nbsp;</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+</body>
+
+</html>
\ No newline at end of file
diff --git a/hesk/language/en/help_files/ticket_list.html b/hesk/language/en/help_files/ticket_list.html
new file mode 100644
index 0000000..8731b5a
--- /dev/null
+++ b/hesk/language/en/help_files/ticket_list.html
@@ -0,0 +1,85 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
+<head>
+<title>Interactive help for Hesk settings</title>
+<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
+<link href="help_style.css" type="text/css" rel="stylesheet" />
+</head>
+<body>
+
+<!-- next: 3 -->
+
+<h3>Interactive help for Hesk settings</h3>
+
+<p>&nbsp;</p>
+
+<a name="1"></a><span class="section">&raquo; Fields in ticket list</span>
+
+<p>Choose what fields you wish to have displayed in HESK ticket list.</p>
+
+<p>Note that any custom fields need to be saved first before they appear in this list.</p>
+
+<p>If no fields are selected, the Tracking ID field will be selected automatically.</p>
+
+<p>At least one of these three fields must be shown: ID, Tracking ID, Subject</p>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+<a name="2"></a><p class="title">Date format in list of tickets</p>
+
+<p>Select how you would like date columns (submitted, updated) in ticket list show information.</p>
+
+<table border="1" cellspacing="0" cellpadding="4">
+<tr>
+<td><b><i>Setting</i></b></td>
+<td><b><i>Result</i></b></td>
+<td><b><i>Example</i></b></td>
+</tr>
+<tr>
+<td valign="top"><b>HESK Style</b></td>
+<td><b>HH:mm</b> if updated today<br />
+<b>Yesterday</b> if updated yesterday<br />
+<b>DD MMM YY</b> if updated before yesterday</td>
+<td>14:35<br />Yesterday<br />26 Sep 14</td>
+</tr>
+<tr>
+<td valign="top"><b>Date and time</b></td>
+<td>YYYY-MM-DD<br />HH:mm:ss</td>
+<td>2014-09-26<br />14:35:12</td>
+</tr>
+<tr>
+<td valign="top"><b>Short descriptive</b></td>
+<td valign="top">number + abbreviated time</td>
+<td>1w2d (1 week 2 days)<br />30s (30 seconds)<br />2d6h (2 days 6 hours)</td>
+</tr>
+</table>
+
+<p>&nbsp;</p>
+
+<p align="center"><a href="#" onclick="Javascript:window.close()">Close window</a></p>
+
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+<p>&nbsp;</p>
+
+</body>
+
+</html>
\ No newline at end of file
diff --git a/hesk/language/en/index.htm b/hesk/language/en/index.htm
new file mode 100644
index 0000000..d79f2c9
--- /dev/null
+++ b/hesk/language/en/index.htm
@@ -0,0 +1,8 @@
+<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
+<HTML><HEAD>
+<TITLE>403 Forbidden</TITLE>
+</HEAD><BODY>
+<H1>Forbidden</H1>
+You don't have permission to access this folder.<P>
+<hr />
+</BODY></HTML>
\ No newline at end of file
diff --git a/hesk/language/en/text.php b/hesk/language/en/text.php
new file mode 100644
index 0000000..1013854
--- /dev/null
+++ b/hesk/language/en/text.php
@@ -0,0 +1,1658 @@
+<?php
+/*
+*
+* Language file for Help Desk Software HESK (https://www.hesk.com)
+* Language: English
+* Version: 3.0.0
+*
+* ==> CONTRIBUTORS
+*
+* Klemen Stirn (https://www.hesk.com)
+* Mike Koch (https://mikeko.ch)
+*
+* ==> HOW TO TRANSLATE THIS FILE
+*
+* https://www.hesk.com/knowledgebase/?article=34
+*
+* ==> HOW TO CUSTOMIZE TEXT
+*
+* Do NOT customize text inside here, it will be overwritten by updates!
+*
+* Follow this guide instead:
+* https://www.hesk.com/knowledgebase/?article=88
+*
+* ==> IMPORTANT: FILE ENCODING
+*
+* This file *must* be saved in UTF-8 encoding without byte order mark (BOM)
+* Test chars: àáâãäåæ
+*
+* https://www.hesk.com/knowledgebase/?article=87
+*
+*/
+
+// Native name of language, for example: Deutsch
+$hesklang['LANGUAGE']='English';
+
+// English name of language, for example: German
+$hesklang['LANGUAGE_EN']='English';
+
+// Language encoding. It MUST be set to UTF-8 for all languages!
+$hesklang['ENCODING']='UTF-8';
+
+// MySQL utf8 collation. Do not change if not sure what to use.
+$hesklang['_COLLATE']='utf8_unicode_ci';
+
+// This is the email break line that will be used in email piping
+$hesklang['EMAIL_HR']='------ Reply above this line ------';
+
+// EMAIL SUBJECTS
+$hesklang['new_ticket_staff']       = '[#%%TRACK_ID%%] New ticket: %%SUBJECT%%';
+$hesklang['ticket_received']        = '[#%%TRACK_ID%%] Ticket received: %%SUBJECT%%';
+$hesklang['ticket_assigned_to_you'] = '[#%%TRACK_ID%%] Ticket assigned: %%SUBJECT%%';
+$hesklang['new_reply_by_customer']  = '[#%%TRACK_ID%%] New reply to: %%SUBJECT%%';
+$hesklang['new_reply_by_staff']     = '[#%%TRACK_ID%%] New reply to: %%SUBJECT%%';
+$hesklang['category_moved']         = '[#%%TRACK_ID%%] Ticket moved: %%SUBJECT%%';
+$hesklang['new_note']               = '[#%%TRACK_ID%%] Note added to: %%SUBJECT%%';
+$hesklang['new_pm']                 = 'New private message: %%SUBJECT%%';
+$hesklang['forgot_ticket_id']       = 'List of your support tickets';
+$hesklang['ticket_closed']			= '[#%%TRACK_ID%%] Ticket closed/resolved'; // New in 2.6.0
+
+// ERROR MESSAGES
+$hesklang['cant_connect_db']='Can\'t connect to database!';
+$hesklang['invalid_action']='Invalid action';
+$hesklang['select_username']='Please select your username';
+$hesklang['enter_pass']='Please enter your password';
+$hesklang['cant_sql']='Can\'t execute SQL';
+$hesklang['contact_webmsater']='Please notify webmaster at';
+$hesklang['mysql_said']='MySQL said';
+$hesklang['wrong_pass']='Wrong password.';
+$hesklang['session_expired']='Your session has expired, please login using the form below.';
+$hesklang['attempt']='Invalid attempt!';
+$hesklang['not_authorized_tickets']='You are not authorized to view tickets inside this category!';
+$hesklang['must_be_admin']='You are not authorized to view this page! To view this page you must be logged in as an administrator.';
+$hesklang['no_session']='Can\'t start a new session!';
+$hesklang['error']='Error';
+$hesklang['int_error']='Internal script error';
+$hesklang['no_trackID']='No tracking ID';
+$hesklang['status_not_valid']='Status not valid';
+$hesklang['trackID_not_found']='Tracking ID not found';
+$hesklang['select_priority']='Please select priority';
+$hesklang['ticket_not_found']='Ticket not found! Please make sure you have entered the correct tracking ID!';
+$hesklang['no_selected']='No tickets selected, nothing to change';
+$hesklang['id_not_valid']='This is not a valid ID';
+$hesklang['enter_id']='Please enter tracking ID';
+$hesklang['enter_name']='Please enter customer name';
+$hesklang['enter_date']='Please enter the date you want to search in';
+$hesklang['date_not_valid']='This is not a valid date. Please enter date in <b>YYYY-MM-DD</b> format.';
+$hesklang['enter_subject']='Please enter ticket subject';
+$hesklang['invalid_search']='Invalid search action';
+$hesklang['choose_cat_ren']='Please choose a category to be renamed';
+$hesklang['cat_ren_name']='Please write new category name';
+$hesklang['cat_not_found']='Category not found';
+$hesklang['enter_cat_name']='Please enter category name';
+$hesklang['no_cat_id']='No category ID';
+$hesklang['cant_del_default_cat']='You cannot delete the default category, you can only rename it';
+$hesklang['no_valid_id']='No valid user ID';
+$hesklang['user_not_found']='User not found';
+$hesklang['enter_real_name']='Please enter user real name';
+$hesklang['enter_valid_email']='Please enter a valid email address';
+$hesklang['enter_username']='Please enter username (login)';
+$hesklang['asign_one_cat']='Please assign user to at least one category!';
+$hesklang['confirm_user_pass']='Please confirm password';
+$hesklang['passwords_not_same']='The two passwords entered are not the same!';
+$hesklang['cant_del_admin']='You cannot delete the default administrator!';
+$hesklang['cant_del_own']='You cannot delete the profile you are logged in as!';
+$hesklang['enter_your_name']='Please enter your name';
+$hesklang['enter_message']='Please enter your message';
+$hesklang['sel_app_cat']='Please select the appropriate category';
+$hesklang['sel_app_priority']='Please select the appropriate priority';
+$hesklang['enter_ticket_subject']='Please enter your ticket subject';
+$hesklang['user_not_found_nothing_edit']='User not found or nothing to change';
+
+// ADMIN PANEL
+$hesklang['administrator']='Administrator';
+$hesklang['login']='Login';
+$hesklang['user']='User';
+$hesklang['username']='Username';
+$hesklang['pass']='Password';
+$hesklang['confirm_pass']='Confirm password';
+$hesklang['logged_out']='Logged out';
+$hesklang['logout']='Logout';
+$hesklang['logout_success']='You have been successfully logged out!';
+$hesklang['click_login']='Click here to login';
+$hesklang['back']='Go back';
+$hesklang['displaying_pages']='Displaying <b>%d</b> tickets. Pages:';
+$hesklang['trackID']='Tracking ID';
+$hesklang['timestamp']='Timestamp';
+$hesklang['name']='Name';
+$hesklang['subject']='Subject';
+$hesklang['status']='Status';
+$hesklang['priority']='Priority';
+$hesklang['open_action']='Open ticket'; // Open ACTION
+$hesklang['close']='Closed'; // Closed ticket STATUS
+$hesklang['any_status']='Any status';
+$hesklang['high']='High';
+$hesklang['medium']='Medium';
+$hesklang['low']='Low';
+$hesklang['del_selected']='Delete selected tickets';
+$hesklang['manage_cat']='Manage categories';
+$hesklang['profile']='Your profile';
+$hesklang['show_tickets']='Show tickets';
+$hesklang['sort_by']='Sort by';
+$hesklang['date_posted']='Date posted';
+$hesklang['category']='Category';
+$hesklang['any_cat']='Any category';
+$hesklang['order']='Order';
+$hesklang['ascending']='ascending';
+$hesklang['descending']='descending';
+$hesklang['display']='Display';
+$hesklang['tickets_page']='tickets per page';
+$hesklang['find_ticket']='Find ticket';
+$hesklang['yyyy_mm_dd']='YYYY-MM-DD';
+$hesklang['results_page']='results per page';
+$hesklang['opened']='opened'; // The ticket has been OPENED
+$hesklang['ticket']='Ticket';
+$hesklang['tickets']='Tickets';
+$hesklang['ticket_been']='This ticket has been';
+$hesklang['view_ticket']='View ticket';
+$hesklang['open_tickets']='Open tickets';
+$hesklang['remove_statement']='Remove &quot;Powered by&quot; statement';
+$hesklang['click_info']='Click here for more info';
+$hesklang['reply_added']='Reply added';
+$hesklang['ticket_marked']='This ticket has been marked';
+$hesklang['ticket_status']='Ticket status';
+$hesklang['replies']='Replies';
+$hesklang['date']='Date';
+$hesklang['email']='Email';
+$hesklang['ip']='IP';
+$hesklang['message']='Message';
+$hesklang['add_reply']='Add reply';
+$hesklang['change_priority']='Change priority to';
+$hesklang['attach_sign']='Attach signature';
+$hesklang['profile_settings']='Profile settings';
+$hesklang['submit_reply']='Submit reply';
+$hesklang['support_panel']='Support panel';
+$hesklang['ticket_trackID']='Ticket tracking ID';
+$hesklang['c2c']='Click to continue';
+$hesklang['tickets_deleted']='Tickets deleted';
+$hesklang['confirm_del_cat']='Are you sure you want to remove this category?';
+$hesklang['remove']='Remove';
+$hesklang['max_chars']='max 40 chars';
+$hesklang['ren_cat']='Rename category';
+$hesklang['to']='to';
+$hesklang['cat_added']='Category added';
+$hesklang['cat_name_added']='Category %s has been successfully added';
+$hesklang['cat_renamed']='Category renamed';
+$hesklang['cat_renamed_to']='Selected category has been successfully renamed to';
+$hesklang['cat_removed']='Category removed';
+$hesklang['cat_removed_db']='Selected category has been successfully removed from the database';
+$hesklang['sure_remove_user']='Are you sure you want to remove this user?';
+$hesklang['manage_users']='Manage users';
+$hesklang['users_intro']='Here you are able to manage users who can login to the admin panel and
+answer tickets. Administrators can view/edit tickets in any category and have access
+to all functions of the admin panel (manage users, manage categories, ...) while
+other users may only view and reply to tickets within their categories.';
+$hesklang['yes']='YES';
+$hesklang['no']='NO';
+$hesklang['edit']='Edit';
+$hesklang['add_user']='Add new user';
+$hesklang['req_marked_with']='Required fields are marked with';
+$hesklang['real_name']='Real name';
+$hesklang['sign_extra']='HTML code is not allowed. Links will be clickable.';
+$hesklang['create_user']='Create user';
+$hesklang['editing_user']='Editing user';
+$hesklang['user_added']='User added';
+$hesklang['user_added_success']='New user %s with password %s has been successfully added';
+$hesklang['user_removed']='User removed';
+$hesklang['sel_user_removed']='Selected user has been successfully removed from the database';
+$hesklang['profile_for']='Profile for';
+$hesklang['new_pass']='New password';
+$hesklang['update_profile']='Update profile';
+$hesklang['notify_new_posts']='Notify me of new tickets and posts within my categories';
+$hesklang['profile_updated']='Profile updated';
+$hesklang['profile_updated_success']='This profile has been successfully updated';
+$hesklang['view_profile']='View profile';
+$hesklang['new_ticket_submitted']='New support ticket submitted';
+$hesklang['user_profile_updated_success']='This user profile has been updated successfully';
+$hesklang['printer_friendly']='Printer friendly version';
+$hesklang['end_ticket']='--- End of ticket ---';
+
+// CUSTOMER INTERFACE
+$hesklang['your_ticket_been']='Your ticket has been';
+$hesklang['submit_ticket']='Submit a ticket';
+$hesklang['before_submit']='Before submitting please make sure of the following';
+$hesklang['all_info_in']='All necessary information has been filled out';
+$hesklang['all_error_free']='All information is correct and error-free';
+$hesklang['we_have']='We have';
+$hesklang['recorded_ip']='recorded as your IP Address';
+$hesklang['recorded_time']='recorded the time of your submission';
+$hesklang['save_changes']='Save changes';
+$hesklang['reply_submitted']='Reply submitted';
+$hesklang['reply_submitted_success']='Your reply to this ticket has been successfully submitted';
+$hesklang['view_your_ticket']='View your ticket';
+$hesklang['ticket_submitted']='Ticket submitted';
+$hesklang['ticket_submitted_success']='Your ticket has been successfully submitted! Ticket ID';
+$hesklang['your_ticket']='Your ticket';
+
+
+// ADDED IN HESK VERSION 0.94
+$hesklang['check_updates']='Make sure you always have installed the latest version of Hesk!';
+$hesklang['check4updates']='Check for updates';
+$hesklang['open']='New';
+$hesklang['wait_reply']='Waiting reply';
+$hesklang['replied']='Replied';
+$hesklang['closed']='Resolved'; // Ticket has been RESOLVED
+$hesklang['last_replier']='Last replier';
+$hesklang['staff']='Staff';
+$hesklang['customer']='Customer';
+$hesklang['close_selected']='Mark selected tickets Resolved';
+$hesklang['execute']='Execute';
+$hesklang['saved_replies']='Canned responses';
+$hesklang['manage_saved']='Canned responses';
+$hesklang['manage_intro']='Here you can add and manage canned responses. These are commonly used replies which are more or less the same for every customer. You should use canned responses to avoid typing the same reply to different customers numerous times.';
+$hesklang['no_saved']='No canned responses';
+$hesklang['delete_saved']='Are you sure you want to delete this canned response?';
+$hesklang['new_saved']='Add or Edit a canned response';
+$hesklang['canned_edit']='Edit selected canned response';
+$hesklang['saved_title']='Title';
+$hesklang['save_reply']='Save response';
+$hesklang['saved']='Response saved';
+$hesklang['your_saved']='Your canned response has been saved for future use';
+$hesklang['ent_saved_title']='Please enter reply title';
+$hesklang['ent_saved_msg']='Please enter reply message';
+$hesklang['saved_removed']='Canned response removed';
+$hesklang['saved_rem_full']='Selected canned response has been removed from the database';
+$hesklang['clip_alt']='This post has attachments';
+$hesklang['attachments']='Attachments';
+$hesklang['fill_all']='Missing required field';
+$hesklang['file_too_large']='Your file %s is too large';
+$hesklang['created_on']='Created on';
+$hesklang['tickets_closed']='Tickets closed';
+$hesklang['num_tickets_closed']='<b>%d</b> tickets have been closed';
+$hesklang['select_saved']='Select a canned response';
+$hesklang['select_empty']='Select / Empty';
+$hesklang['insert_special']='Insert special tag (will be replaced with customer info)';
+$hesklang['move_to_catgory']='Move ticket to';
+$hesklang['move']='Move';
+$hesklang['moved']='Ticket moved';
+$hesklang['moved_to']='This ticket has been moved to the new category';
+$hesklang['url']='URL';
+$hesklang['all_not_closed']='All but closed';
+$hesklang['chg_all']='Change all';
+$hesklang['settings']='Settings';
+$hesklang['settings_intro']='Use this tool to configure your help desk. For more information about all settings and options click the help sign or refer to the readme.html file.';
+$hesklang['all_req']='All fields (except disabled ones) are required!';
+$hesklang['wbst_title']='Website title';
+$hesklang['wbst_url']='Website URL';
+$hesklang['email_wm']='Webmaster email';
+$hesklang['max_listings']='Listings per page';
+$hesklang['print_size']='Print font size';
+$hesklang['debug_mode']='Debug mode';
+$hesklang['on']='ON';
+$hesklang['off']='OFF';
+$hesklang['use_secimg']='Use anti-SPAM image';
+$hesklang['secimg_no']='Not available';
+$hesklang['attach_use']='Use attachments';
+$hesklang['attach_num']='Number per post';
+$hesklang['attach_type']='Allowed file types';
+$hesklang['place_after']='After Message';
+$hesklang['place_before']='Before Message';
+$hesklang['custom_f']='Custom field';
+$hesklang['custom_u']='Use this field';
+$hesklang['custom_n']='Field name';
+$hesklang['custom_l']='Maximum length (chars)';
+$hesklang['db_host']='Database host';
+$hesklang['db_name']='Database name';
+$hesklang['db_user']='Database username';
+$hesklang['db_pass']='Database password';
+$hesklang['err_sname']='Please enter your website title';
+$hesklang['err_surl']='Please enter your website URL. Make sure it is a valid URL (start with http:// or https://)';
+$hesklang['err_wmmail']='Please enter a valid webmaster email';
+$hesklang['err_nomail']='Please enter a valid noreply email';
+$hesklang['err_htitle']='Please enter the title of your support desk';
+$hesklang['err_hurl']='Please enter your Hesk folder url. Make sure it is a valid URL (start with http:// or https://)';
+$hesklang['err_lang']='Please select Hesk language';
+$hesklang['err_nolang']='The language file specified doesn\'t exist in the language folder! Make sure the file is uploaded before changing the language setting.';
+$hesklang['err_max']='Please enter maximum listings displayed per page';
+$hesklang['err_psize']='Please enter the print font size';
+$hesklang['err_dbhost']='Please enter your MySQL database host';
+$hesklang['err_dbname']='Please enter your MySQL database name';
+$hesklang['err_dbuser']='Please enter your MySQL database username';
+$hesklang['err_dbpass']='Please enter your MySQL database password';
+$hesklang['err_dbsele']='Could not select MySQL database, please double-check database NAME';
+$hesklang['err_openset']='Can\'t open file <b>hesk_settings.inc.php</b> for writing. Please CHMOD this file to 666 (rw-rw-rw-)';
+$hesklang['set_saved']='Settings saved';
+$hesklang['set_were_saved']='Your settings have been successfully saved';
+$hesklang['sec_img']='Security image';
+$hesklang['sec_miss']='Please enter the security number';
+$hesklang['sec_wrng']='Wrong security number';
+$hesklang['submit_problems']='Please go back and correct the following problems';
+$hesklang['cat_order']='Category order';
+$hesklang['reply_order']='Canned response order';
+$hesklang['move_up']='Move up';
+$hesklang['move_dn']='Move down';
+$hesklang['cat_move_id']='Missing category ID';
+$hesklang['reply_move_id']='Missing canned response ID';
+$hesklang['forgot_tid']='Forgot tracking ID?';
+$hesklang['tid_send']='Send me my tracking ID';
+$hesklang['tid_not_found']='No tickets with your email address were found';
+$hesklang['tid_sent']='Tracking ID sent';
+$hesklang['tid_sent2']='An email with details about your tickets has been sent to your address';
+$hesklang['check_spambox']='Be sure to also check for the email inside your SPAM/Junk mailbox!';
+$hesklang['reply_not_found']='Canned response not found';
+$hesklang['exists']='Exists';
+$hesklang['no_exists']='Doesn\'t exist';
+$hesklang['writable']='Writable';
+$hesklang['not_writable']='Not writable';
+$hesklang['disabled']='disabled';
+$hesklang['e_settings']='You will not be able to save your settings unless this file is writable by the script. Please refer to the readme file for further instructions!';
+$hesklang['e_attdir']='You will not be able to use file attachments unless the attachments folder exists and is writable by the script.';
+$hesklang['e_save_settings']='Unable to save your settings because <b>hesk_settings.inc.php</b> file is not writable by the script.';
+$hesklang['e_attach']='Disabled because your <b>attachments</b> directory is not writable by the script.';
+$hesklang['go']='Go';
+
+
+// ADDED OR CHANGED IN VERSION 2.0
+$hesklang['v']='HESK version';
+$hesklang['check_status']='Checking status';
+$hesklang['sub_support']='Submit a ticket';
+$hesklang['open_ticket']='Submit a new issue to a department';
+$hesklang['vet']='View tickets you submitted in the past';
+$hesklang['enter_user']='Please enter your username';
+$hesklang['remember_user']='Remember my username';
+$hesklang['wrong_user']='Wrong username';
+$hesklang['no_permission']='You don\'t have permission to perform this task, please login with an account that has.';
+$hesklang['tickets_on_pages']='Number of tickets: %d | Number of pages: %d'; // First %d is replaced with number of tickets, second %d with number of pages
+$hesklang['jump_page']=' | Jump to page:';
+$hesklang['no_tickets_open']='No unresolved tickets found';
+$hesklang['no_tickets_crit']='No tickets found matching your criteria';
+$hesklang['confirm_execute']='Are you sure you want to continue?';
+$hesklang['legend']='Legend';
+$hesklang['main_page']='Home';
+$hesklang['menu_users']='Users';
+$hesklang['menu_cat']='Categories';
+$hesklang['menu_profile']='Profile';
+$hesklang['menu_kb']='Knowledgebase'; // Admin MENU item
+$hesklang['kb_text']='Knowledgebase'; // Item visible to customers
+$hesklang['viewkb']='View entire Knowledgebase';
+$hesklang['kb']='Manage Knowledgebase';
+$hesklang['kb_intro']='Knowledgebase is a collection of answers to frequently asked questions (FAQ) and articles which provide self-help resources to your customers.
+A comprehensive and well-written knowledgebase can drastically reduce the number of support tickets you receive and save a lot of your time. You can arrange articles into categories
+and sub categories.'; // Description in ADMIN panel
+$hesklang['kb_is']='Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.'; // Description for CUSTOMERS
+$hesklang['new_kb_art']='New knowledgebase article';
+$hesklang['kb_cat']='Category';
+$hesklang['kb_subject']='Subject';
+$hesklang['kb_content']='Contents';
+$hesklang['kb_type']='Type';
+$hesklang['kb_published']='Published';
+$hesklang['kb_published2']='The article is viewable to everyone in the knowledgebase.';
+$hesklang['kb_private']='Private';
+$hesklang['kb_private2']='Private articles can only be read by staff.';
+$hesklang['kb_draft']='Draft';
+$hesklang['kb_draft2']='The article is saved but not yet published. It can only be read by staff<br /> who has permission to manage knowledgebase articles.';
+$hesklang['kb_links']='<i><span class="notice"><b>Warning!</b></span><br />Enter valid code without &lt;head&gt; and &lt;body&gt; tags, just content!</i>';
+$hesklang['kb_ehtml']='This is HTML code (I will enter valid (X)HTML code)';
+$hesklang['kb_dhtml']='This is plain text (links will be clickable)';
+$hesklang['kb_save']='Save article';
+$hesklang['kb_e_subj']='Enter article subject!';
+$hesklang['kb_e_cont']='Write article contents!';
+$hesklang['kb_art_added']='Article added';
+$hesklang['your_kb_added']='A new knowledgebase article has been successfully added';
+$hesklang['kb_art_deleted']='Article deleted';
+$hesklang['your_kb_deleted']='Selected knowledgebase article has been successfully deleted';
+$hesklang['kb_art_mod']='Article modified';
+$hesklang['your_kb_mod']='Your changes to the selected article have been saved successfully';
+$hesklang['kb_cat_new']='New knowledgebase category';
+$hesklang['kb_cat_parent']='Parent category';
+$hesklang['kb_cat_sub']='Subcategories';
+$hesklang['kb_cat_title']='Category title';
+$hesklang['kb_cat_published']='The category is viewable to everyone in the knowledgebase.';
+$hesklang['kb_cat_private']='The category can only be read by staff.';
+$hesklang['kb_cat_add']='Add category';
+$hesklang['kb_cat_e_title']='Enter category title!';
+$hesklang['kb_cat_added']='Category added';
+$hesklang['kb_cat_added2']='A new category has been successfully added to the knowledgebase';
+$hesklang['kb_cat_man']='Manage knowledgebase category';
+$hesklang['kb_cat_edit']='Edit category details';
+$hesklang['kb_cat_inv']='Invalid category';
+$hesklang['kb_cat_art']='Articles in this category';
+$hesklang['kb_p_art']='+ Article';
+$hesklang['kb_p_art2']='add a new article to the selected category.';
+$hesklang['kb_add_art']='Add Article';
+$hesklang['kb_p_cat']='+ Category';
+$hesklang['kb_p_cat2']='create a new sub-category inside the selected category.';
+$hesklang['kb_add_cat']='Add Category';
+$hesklang['kb_p_man']='Manage';
+$hesklang['kb_p_man2']='manage selected category (edit, delete, manage articles).';
+$hesklang['kb_main']='The main knowledgebase category cannot be deleted or moved.';
+$hesklang['kb_no_art']='There are no articles in this category.';
+$hesklang['author']='Author';
+$hesklang['views']='Views';
+$hesklang['delete']='Delete';
+$hesklang['rating']='Rating';
+$hesklang['votes']='Votes';
+$hesklang['kb_rated']='Article rated %s/5.0';
+$hesklang['kb_not_rated']='Article not rated yet';
+$hesklang['del_art']='Are you sure you want to delete selected article?';
+$hesklang['kb_art_id']='Missing or invalid article ID!';
+$hesklang['kb_art_edit']='Edit article';
+$hesklang['revhist']='Revision history';
+$hesklang['kb_order']='Order';
+$hesklang['kb_delcat']='Are you sure you want to delete this category?';
+$hesklang['kb_cat_mod']='Category modified';
+$hesklang['your_cat_mod']='Your changes to the selected category have been saved successfully';
+$hesklang['kb_cat_del']='Knowledgebase category deleted';
+$hesklang['kb_cat_dlt']='The selected knowledgebase category has been deleted.';
+$hesklang['allowed_cat']='Categories';
+$hesklang['allow_feat']='Features';
+$hesklang['can_view_tickets']='View tickets';
+$hesklang['can_reply_tickets']='Reply to tickets';
+$hesklang['can_assign_tickets']='Assign tickets';
+$hesklang['can_del_tickets']='Delete tickets';
+$hesklang['can_edit_tickets']='Edit ticket replies';
+$hesklang['can_man_kb']='Manage knowledgebase';
+$hesklang['can_man_users']='Manage users';
+$hesklang['can_man_cat']='Manage categories';
+$hesklang['can_man_canned']='Manage canned responses';
+$hesklang['can_man_settings']='Manage help desk settings';
+$hesklang['can_del_notes']='Delete any ticket notes';
+$hesklang['dan']='users can delete their own ticket notes, select this only if you wish to allow this user to also be able to delete notes from other users';
+$hesklang['in_all_cat']='in allowed categories only';
+$hesklang['admin_can']='(access to all features and categories)';
+$hesklang['staff_can']='(you can limit features and categories)';
+$hesklang['asign_one_feat']='Please assign at least one feature to this user!';
+$hesklang['na_view_tickets']='You are not authorized to view tickets';
+$hesklang['support_notice']='Sorry, this section can only be hidden when you purchase a HESK license!';
+$hesklang['rart']='Was this article helpful?';
+$hesklang['r']='Was this reply helpful?';
+$hesklang['tyr']='Thank you for rating';
+$hesklang['cw']='Close Window';
+$hesklang['cw2']='Close window and submit ticket';
+$hesklang['rh']='Rated as <i>helpful</i>';
+$hesklang['rnh']='Rated as <i>not helpful</i>';
+$hesklang['ar']='Already rated';
+$hesklang['rated']='User rated %s/5.0 (%s votes)';
+$hesklang['not_rated']='User not rated yet';
+$hesklang['rdis']='Rating has been disabled';
+$hesklang['kbdis']='Knowledgebase is disabled';
+$hesklang['kbpart']='Sorry, you don\'t have permission to access this article';
+$hesklang['m']='More topics';
+$hesklang['noa']='No articles yet';
+$hesklang['noac']='No articles yet in this category';
+$hesklang['dta']='Date added';
+$hesklang['aid']='Article ID';
+$hesklang['as']='Solution';
+$hesklang['search']='Search';
+$hesklang['nosr']='No matching articles found. Try browsing the knowledgebase or submit a new support ticket.';
+$hesklang['rv']='Reset views';
+$hesklang['rr']='Reset votes (ratings)';
+$hesklang['opt']='Options';
+$hesklang['delcat']='Delete category';
+$hesklang['move1']='Move articles to parent category';
+$hesklang['move2']='Delete articles in this category';
+$hesklang['sc']='Suggested knowledgebase articles';
+$hesklang['not']='Tickets'; // Number of all tickets in category
+$hesklang['graph']='Graph';
+$hesklang['lu']='List usernames';
+$hesklang['aclose']='Autoclose tickets';
+$hesklang['aclose2']='days after last staff reply';
+$hesklang['s_ucrt']='Reopen tickets';
+$hesklang['urate']='Reply ratings';
+$hesklang['hesk_url']='Help desk URL';
+$hesklang['hesk_title']='Help desk title';
+$hesklang['cid']='Case Tracking ID';
+$hesklang['tfor']='Time format';
+$hesklang['prefix']='Table prefix';
+$hesklang['s_kbs']='Enable KB search';
+$hesklang['s_kbr']='Enable KB rating';
+$hesklang['s_maxsr']='Max search results';
+$hesklang['s_suggest']='Suggest KB articles';
+$hesklang['s_spop']='Show popular articles';
+$hesklang['s_slat']='Show latest articles';
+$hesklang['s_onin']='on <a href="../" target="_blank">help desk index</a> page';
+$hesklang['s_onkb']='on <a href="../knowledgebase.php" target="_blank">Knowledgebase index</a> page';
+$hesklang['s_scol']='Categories in row';
+$hesklang['s_ptxt']='Article preview length';
+$hesklang['s_psubart']='Subcategory articles';
+$hesklang['enable']='Enable';
+$hesklang['s_type']='Type';
+$hesklang['custom_r']='Required';
+$hesklang['custom_place']='Location';
+$hesklang['custom_use']='Custom fields';
+$hesklang['stf']='Text field';
+$hesklang['stb']='Large text box';
+$hesklang['srb']='Radio button';
+$hesklang['ssb']='Select box';
+$hesklang['db']='Database';
+$hesklang['hd']='Help desk settings';
+$hesklang['gs']='General settings';
+$hesklang['cwin']='Close window';
+$hesklang['defw']='Default value';
+$hesklang['ok']='OK';
+$hesklang['ns']='These are available options for this custom field. To save changes click <b>OK</b> and <b>Save changes</b> button on the admin settings page!';
+$hesklang['rows']='Rows (height)';
+$hesklang['cols']='Columns (width)';
+$hesklang['opt2']='Options for this radio button, enter one option per line (each line will create a new radio button value to choose from). You need to enter at least two options!';
+$hesklang['opt3']='Options for this select box, enter one option per line (each line will be a choice your customers can choose from). You need to enter at least two options!';
+$hesklang['atl2']='Enter at least two options (one per line)!';
+$hesklang['notes']='Notes';
+$hesklang['noteby']='Note by';
+$hesklang['delnote']='Delete note';
+$hesklang['noteerr']='Note already deleted or wrong parameters';
+$hesklang['s']='Submit';
+$hesklang['nhid']='Notes are hidden from customers!';
+$hesklang['delt']='Delete this post';
+$hesklang['edtt']='Edit post';
+$hesklang['edt1']='Post modified';
+$hesklang['edt2']='Changes to the selected post have been saved';
+$hesklang['dele']='Delete this ticket';
+$hesklang['repd']='Post deleted';
+$hesklang['repl']='Selected post has been deleted';
+$hesklang['tickets_found']='Search results';
+$hesklang['al']='Admin link';
+$hesklang['ap']='Go to Administration Panel';
+$hesklang['dap']='Display a link to admin panel from <a href="../" target="_blank">help desk index</a>';
+$hesklang['q_miss']='Please answer the anti-SPAM question';
+$hesklang['use_q']='Use anti-SPAM question';
+$hesklang['err_qask'] = 'Enter an anti-SPAM question';
+$hesklang['err_qans'] = 'Enter answer to the anti-SPAM question';
+$hesklang['genq'] = 'Generate a random question';
+
+
+// Added or modified in version 2.1
+$hesklang['amo']='Add more';
+$hesklang['delatt']='Delete selected attachment?';
+$hesklang['kb_att_rem']='Selected attachment has been removed';
+$hesklang['inv_att_id']='Invalid attachment ID!';
+$hesklang['scb']='Checkbox';
+$hesklang['autologin']='Log me on automatically each visit';
+$hesklang['just_user']='Remember just my username';
+$hesklang['nothx']='No, thanks';
+$hesklang['pinfo']='Profile information';
+$hesklang['sig']='Signature';
+$hesklang['pref']='Preferences';
+$hesklang['aftrep']='After replying to a ticket';
+$hesklang['showtic']='Show the ticket I just replied to';
+$hesklang['gomain']='Return to main administration page';
+$hesklang['shownext']='Open next ticket that needs my reply';
+$hesklang['rssn']='Showing next ticket that needs your attention';
+$hesklang['mrep']='Replace message';
+$hesklang['madd']='Add to the bottom';
+$hesklang['priv']='Private categories and articles viewable to staff only are marked with *';
+$hesklang['inve']='Invalid email file';
+$hesklang['emfm']='Missing email file';
+$hesklang['hesk_lang']='Default Language';
+$hesklang['s_mlang']='Multiple languages';
+$hesklang['s_mlange']='Enable only if you provide support in all installed languages!';
+$hesklang['s_inl']='Test language folder';
+$hesklang['ta']='Test again';
+$hesklang['alo']='Allow automatic login';
+$hesklang['chol']='Preferred Language';
+$hesklang['mmdl']='Make this my preferred Language';
+$hesklang['warn']='WARNING';
+$hesklang['dmod']='Debug mode is enabled. Make sure you disable debug mode in settings once HESK is installed and working properly.';
+$hesklang['kb_spar']='Category can\'t be it\'s own parent category!';
+$hesklang['mysql_root']='Your MySQL password is empty, are you sure you want to login with root user? This is a significant security risk!';
+$hesklang['chg']='Change';
+$hesklang['chpri']='Priority changed';
+$hesklang['chpri2']='Ticket\'s priority has been changed to %s';
+$hesklang['selcan']='Select the canned response you would like to edit';
+$hesklang['q_wrng']='Wrong anti-SPAM answer';
+$hesklang['cndupl']='You already have a category with that name. Choose a unique name for each category.';
+$hesklang['wsel']='Select the field you want to search by';
+
+
+// Added or modified in version 2.2
+$hesklang['eto']='Invalid request';
+$hesklang['id']='ID';
+$hesklang['geco']='Generate Direct Link';
+$hesklang['genl2']='Use this link to preselect category in the &quot;Submit a ticket&quot; form.';
+$hesklang['exa']='Examples';
+$hesklang['small']='Small Box';
+$hesklang['large']='Large Box';
+$hesklang['cpri']='Customer priority';
+$hesklang['owner']='Owner';
+$hesklang['unas']='Unassigned';
+$hesklang['assi']='Assign';
+$hesklang['asst']='Assign to';
+$hesklang['asst2']='Assign this ticket to';
+$hesklang['asss']='Assign to self';
+$hesklang['asss2']='Assign this ticket to myself';
+$hesklang['can_assign_self']='Can assign tickets to self';
+$hesklang['can_assign_others']='Can assign tickets to others';
+$hesklang['can_view_ass_others']='Can view tickets assigned to others';
+$hesklang['unoa']='Selected user doesn\'t have access to this category';
+$hesklang['tasi']='Owner Assigned';
+$hesklang['tasy']='This ticket has been assigned to you';
+$hesklang['taso']='This ticket has been assigned to the selected user';
+$hesklang['tasy2']='Assigned to me';
+$hesklang['taso2']='Assigned to other staff';
+$hesklang['nose']='Select the new Owner';
+$hesklang['onasc']='This owner doesn\'t have access to the selected category.';
+$hesklang['tunasi']='Ticket Unassigned';
+$hesklang['tunasi2']='Ticket is without an owner and ready to be assigned again';
+$hesklang['note']='Note';
+$hesklang['success']='Success';
+$hesklang['nyt']='This ticket is assigned to';
+$hesklang['noch']='No changes have been made';
+$hesklang['orch']='Display order has been modified';
+$hesklang['rfm']='Required information missing:';
+$hesklang['repl0']='Insufficient permissions to perform this task';
+$hesklang['repl1']='This post doesn\'t exist';
+$hesklang['reports']='Reports';
+$hesklang['reports_intro']='The reports section lets you run several reports and see ticket statistics in a chosen date range.';
+$hesklang['refi']='Reset form data';
+$hesklang['dich']='Discard Changes';
+$hesklang['dire']='Display Report';
+$hesklang['m1']='January';
+$hesklang['m2']='February';
+$hesklang['m3']='March';
+$hesklang['m4']='April';
+$hesklang['m5']='May';
+$hesklang['m6']='June';
+$hesklang['m7']='July';
+$hesklang['m8']='August';
+$hesklang['m9']='September';
+$hesklang['m10']='October';
+$hesklang['m11']='November';
+$hesklang['m12']='December';
+$hesklang['d1']='Monday';
+$hesklang['d2']='Tuesday';
+$hesklang['d3']='Wednesday';
+$hesklang['d4']='Thursday';
+$hesklang['d5']='Friday';
+$hesklang['d6']='Saturday';
+$hesklang['d0']='Sunday';
+$hesklang['mo']='Mo';
+$hesklang['tu']='Tu';
+$hesklang['we']='We';
+$hesklang['th']='Th';
+$hesklang['fr']='Fr';
+$hesklang['sa']='Sa';
+$hesklang['su']='Su';
+$hesklang['from']='From';
+$hesklang['cinv']='Invalid date';
+$hesklang['cinv2']='Accepted format is mm/dd/yyyy';
+$hesklang['cinm']='Invalid month value';
+$hesklang['cinm2']='Allowed range is';
+$hesklang['cind']='Invalid day of month value';
+$hesklang['cind2']='Allowed range for selected month is';
+$hesklang['month']='Month';
+$hesklang['ocal']='Open Calendar';
+$hesklang['ca01']='Previous Year';
+$hesklang['ca02']='Previous Month';
+$hesklang['ca03']='Next Month';
+$hesklang['ca04']='Next Year';
+$hesklang['ca05']='Close Calendar';
+$hesklang['cdr']='Choose date range:';
+$hesklang['r1']='Today';
+$hesklang['r2']='Yesterday';
+$hesklang['r3']='This month';
+$hesklang['r4']='Last month';
+$hesklang['r5']='Last 30 days';
+$hesklang['r6']='This week (Mon-Sun)';
+$hesklang['r7']='Last week (Mon-Sun)';
+$hesklang['r8']='This business week (Mon-Fri)';
+$hesklang['r9']='Last business week (Mon-Fri)';
+$hesklang['r10']='This year';
+$hesklang['r11']='Last year';
+$hesklang['r12']='All time';
+$hesklang['datetofrom']='&quot;Date From&quot; cannot be higher than &quot;Date to&quot;. The dates have been switched.';
+$hesklang['t1']='Tickets per day';
+$hesklang['t2']='Tickets per month';
+$hesklang['t3']='Tickets per user';
+$hesklang['t4']='Tickets per category';
+$hesklang['ticass']='Assigned tickets';
+$hesklang['ticall']='Replied to tickets';
+$hesklang['totals']='Totals';
+$hesklang['all']='All';
+$hesklang['atik']='New tickets';
+$hesklang['kbca']='You already have a knowledgebase category with this name.';
+$hesklang['menu_msg']='Mail';
+$hesklang['menu_can']='Canned';
+$hesklang['m_re']='Re:'; // Mail reply subject prefix, like "Re: Original subject"
+$hesklang['m_fwd']='Fwd:'; // Mail forward subject prefix, like "Fwd: Original subject"
+$hesklang['m_h']='Private messages';
+$hesklang['m_intro']='Use private messages to send quick messages to other staff members within the HESK.';
+$hesklang['e_udel']='(User deleted)';
+$hesklang['new_mail']='New private message';
+$hesklang['m_send']='Send message';
+$hesklang['m_rec']='Select message recipient';
+$hesklang['m_inr']='Invalid message recipient';
+$hesklang['m_esu']='Enter private message subject';
+$hesklang['m_pms']='Your private message has been sent';
+$hesklang['pg']='Show page';
+$hesklang['npm']='No private messages in this folder.';
+$hesklang['m_ena']='You don\'t have permission to read this message.';
+$hesklang['mau']='Mark as unread';
+$hesklang['mo1']='Mark selected messages as read';
+$hesklang['mo2']='Mark selected messages as unread';
+$hesklang['mo3']='Delete selected messages';
+$hesklang['delm']='Delete this message';
+$hesklang['e_tid']='Error generating a unique ticket ID, please try submitting the form again later.';
+$hesklang['smmr']='Selected messages have been marked as read';
+$hesklang['smmu']='Selected messages have been marked as unread';
+$hesklang['smdl']='Selected messages have been deleted';
+$hesklang['show']='Show';
+$hesklang['s_my']='Assigned to me';
+$hesklang['s_ot']='Assigned to others';
+$hesklang['s_un']='Unassigned tickets';
+$hesklang['s_for']='Search for';
+$hesklang['s_in']='Search in';
+$hesklang['s_incl']='Search within';
+$hesklang['find_ticket_by']='Find a ticket';
+$hesklang['e_nose']='No assignment status selected, showing all tickets.';
+$hesklang['fsq']='Enter your search query';
+$hesklang['topen']='Open'; // Not-resolved tickets
+$hesklang['nms']='No messages selected, nothing to change';
+$hesklang['tlo']='Lock ticket';
+$hesklang['tul']='Unlock ticket';
+$hesklang['loc']='Locked';
+$hesklang['isloc']='Customers cannot reply to or re-open locked tickets. When locked ticket is marked as resolved.';
+$hesklang['tlock']='Ticket has been locked';
+$hesklang['tunlock']='Ticket has been unlocked';
+$hesklang['tislock']='This ticket has been locked, the customer will not be able to post a reply.';
+$hesklang['tislock2']='This ticket has been locked, you cannot post a reply.';
+$hesklang['nsfo']='No relevant articles found.';
+$hesklang['elocked']='This ticket has been locked or deleted.';
+$hesklang['nti2']='Insert a new ticket';
+$hesklang['nti3']='Use this form to create a new ticket in a customer\'s name. Enter <i>customer</i> information in the form (customer name, customer email, ...) and NOT your name! Ticket will be created as if the customer submitted it.';
+$hesklang['addop']='Options';
+$hesklang['seno']='Send email notification to the customer';
+$hesklang['otas']='Show the ticket after submission';
+$hesklang['notn']='Notifications';
+$hesklang['nomw']='The help desk will send an email notification when:';
+$hesklang['nwts']='A new ticket is submitted with owner:';
+$hesklang['ncrt']='Client responds to a ticket with owner:';
+$hesklang['ntam']='A ticket is assigned to me';
+$hesklang['npms']='A private message is sent to me';
+$hesklang['support_remove']='A lot of time and effort went into developing HESK. Support HESK by purchasing a license that will remove the credits links <i>Powered by Help Desk Software HESK</i> from your helpdesk';
+$hesklang['ycvtao']='You are not allowed to view tickets assigned to others';
+$hesklang['password_not_valid']='Password must be at least 5 chars long';
+$hesklang['lkbs']='Loading knowledgebase suggestions...';
+$hesklang['auto']='(automatically)';
+
+// Added or modified in version 2.3
+$hesklang['unknown']='Unknown';
+$hesklang['pcer']='Please correct the following errors:';
+$hesklang['seqid']='Ticket number';
+$hesklang['close_action']='Mark as Resolved'; // Close ACTION
+$hesklang['archived']='Tagged';
+$hesklang['archived2']='Tagged Ticket';
+$hesklang['add_archive']='Tag this ticket';
+$hesklang['add_archive_quick']='Tag selected tickets';
+$hesklang['remove_archive']='Untag this ticket';
+$hesklang['remove_archive_quick']='Untag selected tickets';
+$hesklang['added_archive']='Ticket Tagged';
+$hesklang['removed_archive']='Ticket Untagged';
+$hesklang['added2archive']='Ticket has been tagged';
+$hesklang['removedfromarchive']='Ticket has been untagged';
+$hesklang['num_tickets_tag']='<b>%d</b> tickets have been tagged';
+$hesklang['num_tickets_untag']='<b>%d</b> tickets have been untagged';
+$hesklang['can_add_archive']='Can tag tickets';
+$hesklang['disp_only_archived']='Only tagged tickets';
+$hesklang['search_only_archived']='Only tagged tickets';
+// START abbreviatons used in "last updated" column
+$hesklang['abbr']['year']='y';
+$hesklang['abbr']['month']='mo';
+$hesklang['abbr']['week']='w';
+$hesklang['abbr']['day']='d';
+$hesklang['abbr']['hour']='h';
+$hesklang['abbr']['minute']='m';
+$hesklang['abbr']['second']='s';
+// END abberviations
+$hesklang['cnsm']='Cound not send the message to:';
+$hesklang['yhbb']='You have been locked out the system for %s minutes because of too many login failures.';
+$hesklang['pwdst']='Password Strength';
+$hesklang['tid_mail']='No worries! Enter your <b>Email address</b> and we will send you your tracking ID right away:';
+$hesklang['rem_email']='Remember my email address';
+$hesklang['eytid']='Enter your ticket tracking ID.';
+$hesklang['enmdb']='The email address you entered doesn\'t match the one in the database for this ticket ID.';
+$hesklang['confemail']='Confirm Email';
+$hesklang['confemail2']='Please confirm your Email address';
+$hesklang['confemaile']='The two email addresses are not identical';
+$hesklang['taso3']='Assigned to:';
+$hesklang['sec_enter']='Type the number you see in the picture below.';
+$hesklang['reload']='Reload image';
+$hesklang['verify_q']='SPAM Prevention:'; // For anti-spam question
+$hesklang['verify_i']='SPAM Prevention:'; // For anti-spam image (captcha)
+$hesklang['vrfy']='Test passed';
+$hesklang['last_update']='Updated';
+$hesklang['cot']='Don\'t force Critical tickets on top';
+$hesklang['def']='Make this my default view';
+$hesklang['gbou']='These tickets are <b>Unassigned</b>:';
+$hesklang['gbom']='Tickets assigned to <b>me</b>:';
+$hesklang['gboo']='Tickets assigned to <b>%s</b>:';
+$hesklang['select']=' - - Click to Select - - ';
+$hesklang['chngstatus']='Change status to';
+$hesklang['perat']='%s of all tickets'; // will change to "23% of all tickets"
+$hesklang['viewart']='View this article';
+$hesklang['chdp']='Please change the default password on your <a href="profile.php">Profile</a> page!';
+$hesklang['chdp2']='Change your password, you are using the default one!';
+$hesklang['security']='Security';
+$hesklang['kb_i_art']='New Article';
+$hesklang['kb_i_art2']='Insert an Article';
+$hesklang['kb_i_cat']='New Category';
+$hesklang['kb_i_cat2']='Insert a Category';
+$hesklang['gopr']='View Knowledgebase';
+$hesklang['kbstruct']='Knowledgebase structure';
+$hesklang['cancel']='Cancel';
+$hesklang['sh']='Hide Message';
+$hesklang['goodkb']='How to write good knowledgebase articles?';
+$hesklang['catset']='Category Settings';
+$hesklang['inpr']='Select the new Priority';
+$hesklang['incat']='Select the new Category';
+$hesklang['instat']='Select the new Status';
+$hesklang['tsst']='Ticket status has been set to %s';
+$hesklang['aass']='Auto-assign';
+$hesklang['aaon']='Auto-assign of tickets enabled (click to disable)';
+$hesklang['aaoff']='Auto-assign of tickets disabled (click to enable)';
+$hesklang['uaaon']='Auto-assign has been enabled for selected user';
+$hesklang['uaaoff']='Auto-assign has been disabled for selected user';
+$hesklang['taasy']='This ticket has been auto-assigned to you';
+$hesklang['can_view_unassigned']='Can view unassigned tickets';
+$hesklang['ycovtay']='You can only view tickets assigned to you';
+$hesklang['in_progress']='In Progress';
+$hesklang['on_hold']='On Hold';
+$hesklang['import_kb']='Import this ticket into a Knowledgebase article';
+$hesklang['import']='You are importing a <i>private ticket</i> into a <i>public article</i>.<br /><br />Make sure you delete any private or sensitive information from the article subject and message!';
+$hesklang['tab_1']='General';
+$hesklang['tab_2']='Help Desk';
+$hesklang['tab_3']='Knowledgebase';
+$hesklang['tab_5']='Misc';
+$hesklang['disable']='Disable';
+$hesklang['dat']='Date &amp; Time';
+$hesklang['lgs']='Language';
+$hesklang['onc']='ON - Customers';
+$hesklang['viewvtic']='View tickets';
+$hesklang['reqetv']='Require email to view a ticket';
+$hesklang['banlim']='Login attempts limit';
+$hesklang['banmin']='Ban time (minutes)';
+$hesklang['subnot']='Submit notice';
+$hesklang['subnot2']='Show notice to customers submitting tickets';
+$hesklang['eseqid']='Sequential IDs';
+$hesklang['sconfe']='Confirm email';
+$hesklang['saass']='Auto-assign tickets';
+$hesklang['swyse']='WYSIWYG Editor';
+$hesklang['hrts']='Rate HESK';
+$hesklang['hrts2']='Show Rate this script link in admin panel';
+$hesklang['emlpipe']='Email Piping';
+$hesklang['emlsend2']='Send emails using';
+$hesklang['phpmail']='PHP mail()';
+$hesklang['smtp']='SMTP Server';
+$hesklang['smtph']='SMTP Host';
+$hesklang['smtpp']='SMTP Port';
+$hesklang['smtpu']='SMTP Username';
+$hesklang['smtpw']='SMTP Password';
+$hesklang['smtpt']='SMTP Timeout';
+$hesklang['other']='Other';
+$hesklang['features']='Features';
+$hesklang['can_view_online']='Can view online staff members';
+$hesklang['online']='Online';
+$hesklang['offline']='Offline';
+$hesklang['onlinep']='Users Online'; // For display
+$hesklang['sonline']='Users Online'; // For settings page
+$hesklang['sonline2']='Show online users. Limit (minutes):'; // For settings page
+$hesklang['gb']='Group by';
+$hesklang['dg']='Don\'t group';
+$hesklang['err_dpi']='Database %s does not contain all HESK tables with prefix %s, no changes saved.';
+$hesklang['err_dpi2']='Tables not found:';
+$hesklang['sme']='SMTP error';
+$hesklang['scl']='SMTP connection log';
+$hesklang['dnl']='Download';
+$hesklang['dela']='Delete this attachment';
+$hesklang['pda']='Do you want to permanently delete this attachment?';
+$hesklang['mopt']='More options';
+$hesklang['lopt']='Less options';
+$hesklang['meml']='Multiple emails';
+$hesklang['meml2']='Allow customers to enter multiple contact emails';
+
+
+// Added or modified in version 2.4
+$hesklang['catd']='(category deleted)';
+$hesklang['noopen']='No open tickets found for this email address.';
+$hesklang['maxopen']='You have reached maximum open tickets (%d of %d). Please wait until your existing tickets are resolved before opening new tickets.';
+$hesklang['ntnote']='Someone adds a note to a ticket assigned to me';
+$hesklang['cat_public']='This category is PUBLIC (click to make private)';
+$hesklang['cat_private']='This category is PRIVATE (click to make public)';
+$hesklang['cat_aa']='Auto-assign tickets in this category.';
+$hesklang['cat_type']='Make this category private (only staff can select it).';
+$hesklang['caaon']='Auto-assign has been enabled for selected category';
+$hesklang['caaoff']='Auto-assign has been disabled for selected category';
+$hesklang['cpub']='Category type changed to PUBLIC';
+$hesklang['cpriv']='Category type changed to PRIVATE';
+$hesklang['cpric']='Customers cannot select private categories, only staff can!';
+$hesklang['user_aa']='Auto-assign tickets to this user.';
+$hesklang['attach_size']='Maxmimum file size';
+$hesklang['B']='B';
+$hesklang['kB']='kB';
+$hesklang['MB']='MB';
+$hesklang['GB']='GB';
+$hesklang['bytes']='bytes';
+$hesklang['kilobytes']='kilobytes';
+$hesklang['megabytes']='megabytes';
+$hesklang['gigabytes']='gigabytes';
+$hesklang['smtpssl']='SSL Protocol';
+$hesklang['smtptls']='TLS Protocol';
+$hesklang['oo']='Open only';
+$hesklang['ool']='List only open tickets in &quot;Forgot tracking ID&quot; email';
+$hesklang['mop']='Max open tickets';
+$hesklang['rord']='Reply order';
+$hesklang['newbot']='Newest reply at bottom';
+$hesklang['newtop']='Newest reply at top';
+$hesklang['ford']='Reply form';
+$hesklang['formbot']='Show form at bottom';
+$hesklang['formtop']='Show form at top';
+$hesklang['mysqlv']='MySQL version';
+$hesklang['phpv']='PHP version';
+$hesklang['csrt']='Current HESK time:';
+$hesklang['listp']='List private articles';
+$hesklang['listd']='List article drafts';
+$hesklang['artp']='Private articles';
+$hesklang['artd']='Article drafts';
+$hesklang['kb_no_part']='No private articles in the knowledgebase.';
+$hesklang['kb_no_dart']='No article drafts in the knowledgebase.';
+$hesklang['attpri']='You don\'t have access to this attachment.';
+$hesklang['can_merge_tickets']='Merge tickets';
+$hesklang['mer_selected']='Merge selected tickets';
+$hesklang['merged']='Selected tickets have been merged into one.';
+$hesklang['merge_err']='There was a problem merging tickets:';
+$hesklang['merr1']='select at least two tickets.';
+$hesklang['merr2']='target ticket not found.';
+$hesklang['merr3']='ticket in a category you don\'t have access to.';
+$hesklang['tme']='Ticket %s has been merged with this ticket (%s).';
+$hesklang['tme1']='Ticket %s has been merged with ticket %s';
+$hesklang['tme2']='To access ticket %s enter associated email address.';
+$hesklang['eyou']='Use Profile page to edit your settings.';
+$hesklang['npea']='You don\'t have permission to edit this user.';
+$hesklang['duplicate_user']='User with this username already exists, choose a different username.';
+$hesklang['kw']='Keywords';
+$hesklang['kw1']='(optional - separate by space, comma or new line)';
+$hesklang['type_not_allowed']='Files ending with <b>%s</b> are not accepted (%s)'; // Files ending with .exe are not accepted (test.exe)
+$hesklang['unread']='Customer didn\'t read this reply yet.';
+$hesklang['sticky']='Make this article &quot;Sticky&quot;';
+$hesklang['stickyon']='Change article to &quot;Sticky&quot;';
+$hesklang['stickyoff']='Change article to &quot;Normal&quot;';
+$hesklang['ason']='Article marked as &quot;Sticky&quot;';
+$hesklang['asoff']='Article marked as &quot;Normal&quot;';
+$hesklang['ts']='Time worked';
+$hesklang['start']='Start / Stop';
+$hesklang['reset']='Reset';
+$hesklang['save']='Save';
+$hesklang['hh']='Hours';
+$hesklang['mm']='Minutes';
+$hesklang['ss']='Seconds';
+$hesklang['twu']='Time worked on ticket has been updated.';
+$hesklang['autoss']='Automatically start timer when I open a ticket';
+$hesklang['ful']='File upload limits';
+$hesklang['ufl']='You may upload files ending with:';
+$hesklang['nat']='Maximum number of attachments:';
+$hesklang['mfs']='Maximum size per attachment:';
+$hesklang['lps']='Your language preference has been saved';
+$hesklang['sav']='Show article views';
+$hesklang['sad']='Show article date';
+$hesklang['epd']='[HESK] EMAIL PIPING IS DISABLED IN SETTINGS';
+$hesklang['pfd']='[HESK] POP3 FETCHING IS DISABLED IN SETTINGS';
+$hesklang['pem']='[Piped email]'; // Default subject of piped tickets without subject
+$hesklang['pde']='[Customer]'; // Default customer name for piped tickets without name
+$hesklang['tab_6']='Email';
+$hesklang['pop3']='POP3 Fetching';
+$hesklang['pop3h']='POP3 Host';
+$hesklang['pop3p']='POP3 Port';
+$hesklang['pop3tls']='TLS Protocol';
+$hesklang['pop3u']='POP3 Username';
+$hesklang['pop3w']='POP3 Password';
+$hesklang['pop3e']='POP3 error';
+$hesklang['pop3log']='POP3 connection log';
+$hesklang['mysqltest']='Test MySQL connection';
+$hesklang['smtptest']='Test SMTP connection';
+$hesklang['pop3test']='Test POP3 connection';
+$hesklang['contest']='Testing connection, this can take a while...';
+$hesklang['conok']='Connection successful!';
+$hesklang['conokn']='However, if your server requires username and password email will not be sent!';
+$hesklang['saving']='Saving settings, please wait...';
+$hesklang['sns']='Settings were saved, but some functions were disabled because of failed tests.';
+$hesklang['loops']='Email Loops';
+$hesklang['looph']='Max Hits';
+$hesklang['loopt']='Timeframe';
+$hesklang['didum']='Did you mean %s?'; // Did you mean someone@gmail.com?
+$hesklang['yfix']='Yes, fix it';
+$hesklang['nole']='No, leave it';
+$hesklang['sconfe2']='Show a &quot;Confirm email&quot; field on the submit a ticket form';
+$hesklang['oln']='Old name:';
+$hesklang['nen']='New name:';
+$hesklang['use_form_below']='<i>Use this form to submit a support request. Required fields are marked with</i>';
+$hesklang['esf']='Could not send email notifications.';
+$hesklang['qrr']='(quoted reply removed)';
+$hesklang['remqr']='Strip quoted reply';
+$hesklang['remqr2']='Delete quoted reply from customer emails';
+$hesklang['suge']='Detect email typos';
+$hesklang['epro']='Email providers';
+$hesklang['email_noreply']='&laquo;From:&raquo; email';
+$hesklang['email_name']='&laquo;From:&raquo; name';
+$hesklang['vscl']='Server configuration limits';
+$hesklang['fnuscphp']='File upload failed, try with a smaller or no file attachment.';
+$hesklang['redv']='reset default view';
+$hesklang['fatte1']='Your attachments setting &quot;Number per post&quot; is larger than what your server allows!';
+$hesklang['fatte2']='Your maximum attachment file size is larger than what your server allows!';
+$hesklang['fatte3']='Your server does not allow large enough posts, try reducing number of attachments or allowed file size!';
+$hesklang['embed']='Embedded files';
+$hesklang['embed2']='Save embedded files as attachments';
+$hesklang['emrem']='(image removed)';
+$hesklang['hdemo']='(HIDDEN IN DEMO)';
+$hesklang['ddemo']='Sorry, this function has been disabled in DEMO mode!';
+$hesklang['sdemo']='Saving changes has been disabled in DEMO mode';
+$hesklang['hud']='HESK is up to date';
+$hesklang['hnw']='Update available';
+$hesklang['getup']='Update HESK';
+$hesklang['updates']='Updates';
+$hesklang['updates2']='Automatically check for HESK updates.';
+
+
+// Added or modified in version 2.5.0
+$hesklang['emp']='Your PHP does not have MySQL support enabled (mysqli extension required)';
+$hesklang['attdel']='This file has been deleted from the server and is no longer available for download';
+$hesklang['cannot_move_tmp']='Cannot move file to the attachments folder';
+$hesklang['dsen']='Don\'t send email notification of this reply to the customer';
+$hesklang['attrem']='* Some attached files have been removed *';
+$hesklang['attnum']='Max number reached: %s'; // %s will show attachment name
+$hesklang['attsiz']='File too large: %s'; // %s will show attachment name
+$hesklang['atttyp']='Type not allowed: %s'; // %s will show attachment name
+$hesklang['adf']='Admin folder';
+$hesklang['atf']='Attachments folder';
+$hesklang['err_adf']='The selected admin folder (%s) does not exist!'; // %s will show folder name
+$hesklang['err_atf']='The selected attachments folder (%s) does not exist!'; // %s will show folder name
+$hesklang['err_atr']='The selected attachments folder (%s) is not writable!'; // %s will show folder name
+$hesklang['fatt']='Files attached to this message:';
+$hesklang['wrepo']='Please write a reply after re-opening the ticket.';
+$hesklang['uac']='Verify and update category article count';
+$hesklang['acv']='Article count has been verified';
+$hesklang['xyz']='number of public, private and draft articles in category.';
+$hesklang['crt']='Report type';
+$hesklang['can_run_reports']='Can run reports (own)';
+$hesklang['can_run_reports_full']='Can run reports (all)';
+$hesklang['can_export']='Can export tickets';
+$hesklang['roo']='<i>(only tickets assigned to you are included in the report)</i>';
+$hesklang['shu']='Short links';
+$hesklang['export_btn']='Export tickets'; // Button title
+$hesklang['export_intro']='This tool allows you to export tickets into an XML spreadsheet that can be opened in Excel.';
+$hesklang['stte']='Select tickets to export';
+$hesklang['dtrg']='Date range';
+$hesklang['sequentially']='Sequentially'; // Order tickets: Sequentially
+$hesklang['ede']='Cannot create export directory, please manually create a folder called <b>export</b> inside your attachments folder and make sure it is writable by PHP (on Linux CHMOD it to 777 - rwxrwxrwx).';
+$hesklang['eef']='Cannot create export file, no permission to write inside the export directory.';
+$hesklang['inite']='Initializing export';
+$hesklang['gXML']='Generating XML file';
+$hesklang['nrow']='Number of rows exported: %d'; // %d will show number of rows exported
+$hesklang['cZIP']='Compressing file into a Zip archive';
+$hesklang['eZIP']='Error creating Zip archive';
+$hesklang['fZIP']='Finished compressing the file';
+$hesklang['pmem']='Peak memory usage: %.2f Mb'; // %.2f will be replaced with number of Mb used
+$hesklang['ch2d']='&raquo; CLICK HERE TO DOWNLOAD THE EXPORT FILE &laquo;';
+$hesklang['n2ex']='No tickets found matching your criteria, nothing to export!';
+$hesklang['sp']='SPAM Prevention'; // For settings page
+$hesklang['sis']='Simple image';
+$hesklang['pop3keep']='Keep a copy';
+$hesklang['err_dbconn']='Could not connect to MySQL database using provided information!';
+$hesklang['s_inle']='Testing the language folder for valid languages. Only languages that pass all tests are properly installed.';
+$hesklang['ask']='Search help:';
+$hesklang['beta']='(TEST VERSION)';
+$hesklang['maxpost']='You probably tried to submit more data than this server accepts.<br /><br />Please try submitting the form again with smaller or no attachments.';
+
+// --> Ticket history log
+// Unless otherwise specified, first %s will be replaced with date and second with name/username
+$hesklang['thist1']='<li class="smaller">%s | moved to category %s by %s</li>'; // %s = date, new category, user making change
+$hesklang['thist2']='<li class="smaller">%s | assigned to %s by %s</li>'; // %s = date, assigned user, user making change
+$hesklang['thist3']='<li class="smaller">%s | closed by %s</li>';
+$hesklang['thist4']='<li class="smaller">%s | opened by %s</li>';
+$hesklang['thist5']='<li class="smaller">%s | locked by %s</li>';
+$hesklang['thist6']='<li class="smaller">%s | unlocked by %s</li>';
+$hesklang['thist7']='<li class="smaller">%s | ticket created by %s</li>';
+$hesklang['thist8']='<li class="smaller">%s | priority changed to %s by %s</li>'; // %s = date,new priority, user making change
+$hesklang['thist9']='<li class="smaller">%s | status changed to %s by %s</li>'; // %s = date, new status, user making change
+$hesklang['thist10']='<li class="smaller">%s | automatically assigned to %s</li>';
+$hesklang['thist11']='<li class="smaller">%s | submitted by email piping</li>';
+$hesklang['thist12']='<li class="smaller">%s | attachment %s deleted by %s</li>'; // %s = date, deleted attachment, user making change
+$hesklang['thist13']='<li class="smaller">%s | merged with ticket %s by %s</li>'; // %s = date, merged ticket ID, user making change
+$hesklang['thist14']='<li class="smaller">%s | time worked updated to %s by %s</li>'; // %s = date, new time worked, user making change
+$hesklang['thist15']='<li class="smaller">%s | submitted by %s</li>';
+$hesklang['thist16']='<li class="smaller">%s | submitted by POP3 fetching</li>';
+
+// --> Knowledgebase articles log
+// First %s will be replaced with date and second with user making changes
+$hesklang['revision1']='<li class="smaller">%s | submitted by %s</li>';
+$hesklang['revision2']='<li class="smaller">%s | modified by %s</li>';
+
+
+// Added or modified in version 2.5.3
+$hesklang['close_this_ticket']='Mark this ticket Resolved';
+
+
+// Added or modified in version 2.6.0
+$hesklang['ms01']='Jan';
+$hesklang['ms02']='Feb';
+$hesklang['ms03']='Mar';
+$hesklang['ms04']='Apr';
+$hesklang['ms05']='May';
+$hesklang['ms06']='Jun';
+$hesklang['ms07']='Jul';
+$hesklang['ms08']='Aug';
+$hesklang['ms09']='Sep';
+$hesklang['ms10']='Oct';
+$hesklang['ms11']='Nov';
+$hesklang['ms12']='Dec';
+$hesklang['sdf']='Submitted date format';
+$hesklang['lcf']='Updated date format';
+$hesklang['lcf0']='Short descriptive';
+$hesklang['lcf1']='Date and time';
+$hesklang['lcf2']='HESK style';
+$hesklang['ticket_tpl']='Ticket templates';
+$hesklang['can_man_ticket_tpl']='Manage ticket templates'; // Permission title
+$hesklang['ticket_tpl_man']='Manage ticket templates'; // Page/link title
+$hesklang['ticket_tpl_intro']='Create and edit ticket templates that you can use to quickly submit new tickets from the admin interface.';
+$hesklang['no_ticket_tpl']='No ticket templates';
+$hesklang['ticket_tpl_title']='Title';
+$hesklang['delete_tpl']='Are you sure you want to delete this template?';
+$hesklang['new_ticket_tpl']='Add or Edit a ticket template';
+$hesklang['ticket_tpl_edit']='Edit selected ticket template';
+$hesklang['save_ticket_tpl']='Save ticket template';
+$hesklang['ticket_tpl_saved']='Your ticket template has been saved for future use';
+$hesklang['ticket_tpl_removed']='Selected ticket template has been removed from the database';
+$hesklang['ticket_tpl_not_found']='Ticket template not found';
+$hesklang['sel_ticket_tpl']='Select the ticket template you would like to edit';
+$hesklang['ent_ticket_tpl_title']='Please enter template title';
+$hesklang['ent_ticket_tpl_msg']='Please enter template message';
+$hesklang['ticket_tpl_id']='Missing ticket template ID';
+$hesklang['select_ticket_tpl']='Select a ticket template';
+$hesklang['list_tickets_cat']='List all tickets in this category';
+$hesklang['def_msg']='[No message]';
+$hesklang['emlreqmsg']='Require message';
+$hesklang['emlreqmsg2']='Ignore piped/fetched emails with no message';
+$hesklang['relart']='Related articles'; // Title of related articles box
+$hesklang['s_relart']='Related articles'; // On settings page
+$hesklang['tab_7']='Ticket list';
+$hesklang['fitl']='Fields in ticket list';
+$hesklang['submitted']='Submitted';
+$hesklang['clickemail']='View';
+$hesklang['set_pri_to']='Set priority to:'; // Action below the ticket list
+$hesklang['pri_set_to']='Priority has been set to:';
+$hesklang['cat_pri']='The category priority will be used when customers are not allowed to select priority and a ticket is submitted from the customer interface.';
+$hesklang['cat_pri_info']='Your customers are allowed to select priority, so category priority will be ignored.<br /><br />To use category priority instead, turn OFF the following feature in HESK settings:';
+$hesklang['def_pri']='Category priority:';
+$hesklang['ch_cat_pri']='Set category priority';
+$hesklang['cat_pri_ch']='Category priority has been set to:';
+$hesklang['err_dbversion']='Too old MySQL version:'; // %s will be replaced with MySQL version
+$hesklang['signature_max']='Signature (max 1000 chars)';
+$hesklang['signature_long']='User signature is too long! Please limit the signature to 1000 chars';
+$hesklang['ip_whois']='IP WHOIS';
+$hesklang['ednote']='Edit note message';
+$hesklang['ednote2']='Note message saved';
+$hesklang['perm_deny']='Permission denied';
+$hesklang['mis_note']='Missing note ID';
+$hesklang['no_note']='Note with this ID not found';
+$hesklang['sacl']='Save and continue later';
+$hesklang['reply_saved']='Your reply message has been saved for later.';
+$hesklang['submit_as']='Submit as:';
+$hesklang['sasc']='Submit as Customer reply';
+$hesklang['creb']='Customer reply entered by:';
+$hesklang['show_select']='Show &quot;Click to select&quot; as default option';
+// Settings
+$hesklang['mms']='Maintenance mode';
+$hesklang['mmd']='Enable maintenance mode';
+// Customer notice
+$hesklang['mm1']='Maintenance in progress';
+$hesklang['mm2']='In order to perform scheduled maintenance, our help desk has shut down temporarily.';
+$hesklang['mm3']='We apologize for the inconvenience and ask that you please try again later.';
+// Staff notice
+$hesklang['mma1']='Maintenance mode is active!';
+$hesklang['mma2']='Customers are not able to use the help desk.';
+$hesklang['tools']='Tools';
+$hesklang['banemail_intro']='Prevent certain email addresses from submitting tickets to your help desk.';
+$hesklang['no_banemails']='<i>No emails are being banned.</i>';
+$hesklang['eperm']='Permanent email bans:';
+$hesklang['bananemail']='Email address to ban';
+$hesklang['savebanemail']='Ban this email';
+$hesklang['enterbanemail']='Enter the email address you wish to ban.';
+$hesklang['validbanemail']='Enter a valid email address (<i>john.doe@example.com</i>) or email domain (<i>@example.com</i>)';
+$hesklang['email_banned']='The email address <i>%s</i> was banned and HESK will no longer accept tickets from this address.'; // %s will be replaced with email
+$hesklang['emailbanexists']='The email address <i>%s</i> is already banned.'; // %s will be replaced with email
+$hesklang['email_unbanned']='Email ban deleted';
+$hesklang['banby']='Banned by';
+$hesklang['delban_confirm']='Delete this ban?';
+$hesklang['baned_e']='You have been banned from submitting new support tickets.';
+$hesklang['baned_ip']='You have been banned from this help desk';
+$hesklang['can_ban_emails']='Can ban emails';
+$hesklang['can_unban_emails']='Can unban emails (enables Can ban emails)';
+$hesklang['eisban']='This email address is banned.';
+$hesklang['click_unban']='Click here to unban.';
+$hesklang['banip_intro']='Visitors from banned IP addresses will not be able to view or submit tickets and login into the help desk.';
+$hesklang['ipperm']='Permanent IP bans:';
+$hesklang['iptemp']='Login failure bans:';
+$hesklang['savebanip']='Ban this IP';
+$hesklang['no_banips']='<i>No IPs are being banned.</i>';
+$hesklang['bananip']='IP address to ban';
+$hesklang['banex']='Examples:';
+$hesklang['iprange']='IP range';
+$hesklang['ippermban']='Ban this IP permanently';
+$hesklang['enterbanip']='Enter the IP address or range you wish to ban.';
+$hesklang['validbanip']='Enter a valid IP address or IP range';
+$hesklang['ip_banned']='The IP address <i>%s</i> was banned and HESK will no longer accept tickets from this IP address.'; // %s will be replaced with ip
+$hesklang['ip_rbanned']='The IP range <i>%s</i> was banned and HESK will no longer accept tickets from this IP range.'; // %s will be replaced with ip
+$hesklang['ipbanexists']='The IP address <i>%s</i> is already banned.'; // %s will be replaced with ip
+$hesklang['iprbanexists']='The IP range <i>%s</i> is already banned.'; // %s will be replaced with ip
+$hesklang['ip_unbanned']='IP ban deleted';
+$hesklang['ip_tempun']='Temporary IP ban deleted';
+$hesklang['can_ban_ips']='Can ban ips';
+$hesklang['can_unban_ips']='Can unban ips (enables Can ban ips)';
+$hesklang['ipisban']='This IP address is banned.';
+$hesklang['m2e']='Expires in (minutes)';
+$hesklang['info']='Info';
+$hesklang['sm_intro']='Display a service message in the customer area, for example to notify them about known issues and important news.';
+$hesklang['can_service_msg']='Edit service messages';
+$hesklang['new_sm']='New service message';
+$hesklang['edit_sm']='Edit service message';
+$hesklang['ex_sm']='Existing service messages';
+$hesklang['sm_author']='Author';
+$hesklang['sm_type']='Type';
+$hesklang['sm_published']='Published';
+$hesklang['sm_draft']='Draft';
+$hesklang['sm_style']='Style';
+$hesklang['sm_none']='None';
+$hesklang['sm_success']='Success';
+$hesklang['sm_info']='Info';
+$hesklang['sm_notice']='Notice';
+$hesklang['sm_error']='Error';
+$hesklang['sm_mtitle']='Title';
+$hesklang['sm_msg']='Message';
+$hesklang['sm_e_title']='Enter service message title';
+$hesklang['sm_e_msg']='Enter service message';
+$hesklang['sm_e_id']='Missing message ID';
+$hesklang['sm_added']='A new service message has been added';
+$hesklang['sm_deleted']='Service message deleted';
+$hesklang['sm_not_found']='This service message does not exist';
+$hesklang['no_sm']='No service messages';
+$hesklang['del_sm']='Delete this service message?';
+$hesklang['sm_mdf']='Service message has been saved';
+$hesklang['sska']='Show suggested articles';
+$hesklang['taws']='These articles were suggested:';
+$hesklang['defaults']='Defaults';
+$hesklang['pncn']='Select notify customer option in the new ticket form';
+$hesklang['pncr']='Select notify customer option in the ticket reply form';
+$hesklang['pssy']='Show what knowledgebase articles were suggested to customers';
+$hesklang['ccct']='Customer resolve';
+$hesklang['custnot']='Notify customers when';
+$hesklang['notnew']='A new support ticket is submitted';
+$hesklang['notclo']='A support ticket is marked Resolved';
+$hesklang['spamn']='SPAM notice';
+$hesklang['spam_inbox']='<span style="color:red"><b>No confirmation email?</b><br />We sent a confirmation message to your email address. If you do not receive it within a few minutes, please check your Junk, Bulk or Spam folders. Mark the message as <b>Not SPAM</b> to avoid problems receiving our correspondence in the future.</span>';
+$hesklang['s_ekb']='Enable Knowledgebase';
+$hesklang['ekb_n']='<b>NO</b>, disable Knowledgebase';
+$hesklang['ekb_y']='<b>YES</b>, enable Knowledgebase';
+$hesklang['ekb_o']='<b>YES</b>, use HESK as a Knowledgebase only (<i>disable help desk</i>)';
+$hesklang['kb_set']='Knowledgebase settings';
+$hesklang['kbo1']='Knowledgebase-only mode';
+$hesklang['kbo2']='<br /><br />Visitors cannot submit new support tickets and are taken directly to the knowledgebase.';
+$hesklang['fpass']='Forgot your password?';
+$hesklang['passr']='Password reset';
+$hesklang['passa']='Allow users to reset a forgot password over email';
+$hesklang['passe']='Enter your email address';
+$hesklang['noace']='No account with that email address was found';
+$hesklang['pemls']='We sent you an email with instructions on how to reset your password';
+$hesklang['reset_password']='Reset your help desk password'; // Email subject
+$hesklang['ehash']='Invalid or expired password reset link';
+$hesklang['ehaip']='Wrong IP address. Passwords may only be reset from the IP address that requested password reset.';
+$hesklang['resim']='<b>Setup your new password in the form below!</b>';
+$hesklang['permissions']='Permissions';
+$hesklang['atype']='Account type';
+$hesklang['astaff']='Staff';
+$hesklang['oon1']='Send me only open tickets';
+$hesklang['oon2']='Send me all my tickets';
+$hesklang['anyown']='Any owner';
+$hesklang['pfr']='Another POP3 fetching task is still in progress.';
+$hesklang['pjt']='Task timeout';
+$hesklang['pjt2']='minutes after start';
+$hesklang['nkba']='Knowledgebase search requires enough unique articles to work properly.<br /><br />Consider adding more articles to the knowledgebase to improve search and article suggestion results.';
+$hesklang['saa']='Sticky articles are displayed at the top of articles list';
+$hesklang['yhbr']='You have been locked out the system for %s minutes because of too many replies to a ticket.';
+
+// Language for Google reCaptcha API version 2
+// Supported language codes: https://developers.google.com/recaptcha/docs/language
+// If your language is NOT in the supported langauges, leave 'en'
+$hesklang['RECAPTCHA']='en';
+
+
+// Added or modified in version 2.7.0
+$hesklang['imap']='IMAP Fetching';
+$hesklang['imaph']='IMAP Host';
+$hesklang['imapp']='IMAP Port';
+$hesklang['enc']='Encryption';
+$hesklang['ssl']='SSL';
+$hesklang['tls']='TLS';
+$hesklang['none']='None';
+$hesklang['imapu']='IMAP Username';
+$hesklang['imapw']='IMAP Password';
+$hesklang['imaptest']='Test IMAP connection';
+$hesklang['ifd']='[HESK] IMAP FETCHING IS DISABLED IN SETTINGS';
+$hesklang['iei']='[HESK] PHP IMAP extension is not installed.';
+$hesklang['ifr']='Another IMAP fetching task is still in progress.';
+$hesklang['arp']='Auto reload page';
+$hesklang['arpp']='Automatically reload page with ticket list every:';
+$hesklang['seconds']='seconds'; // Reload page every X 'seconds'
+$hesklang['minutes']='minutes'; // Reload page every X 'minutes'
+$hesklang['atbr']='This ticket needs to be assigned before it can be replied to.';
+$hesklang['attm']='Assign this ticket to me';
+$hesklang['owneed']='Owner needed';
+$hesklang['taat']='This ticket is already assigned to <b>%s</b>.';
+$hesklang['scoy']='Are you sure you want to assign it to yourself?';
+$hesklang['scot']='Are you sure you want to assign it to %s?';
+$hesklang['ycto']='YES, change the owner';
+$hesklang['ncto']='NO, keep current owner';
+$hesklang['fass']='Require owner';
+$hesklang['req_sub']='Require subject';
+$hesklang['req_msg']='Require message';
+$hesklang['req_email']='Require email';
+$hesklang['default_subject']='Ticket from %s'; // Default ticket subject, %s will be replaced with name
+$hesklang['off-hide']='Hide in customer form';
+$hesklang['ons']='ON - Everyone'; // For admin settings page
+$hesklang['not_valid_email']='Enter a valid email address or leave this field empty';
+$hesklang['write_down']='<span style="color:red">We recommend that you write down your Ticket ID for future reference.</span>';
+$hesklang['re_confirm1']='Disabling this will also disable "Require email to view tickets" under "Security". Proceed?';
+$hesklang['re_confirm2']='Enabling this will also enable "Require email" under "Features". Proceed?';
+$hesklang['can_email_tpl']='Edit email templates'; // Staff permission
+$hesklang['et_intro']='Modify emails that are sent to your staff and customers';
+$hesklang['file']='File';
+$hesklang['efile']='Editing file';
+$hesklang['desc_forgot_ticket_id']       = '(Customer) Forgot ticket tracking ID';
+$hesklang['desc_new_reply_by_staff']     = '(Customer) New staff reply';
+$hesklang['desc_new_ticket']             = '(Customer) Ticket received';
+$hesklang['desc_ticket_closed']          = '(Customer) Ticket closed/resolved';
+$hesklang['desc_category_moved']         = '(Staff) Ticket moved to a new category';
+$hesklang['desc_new_reply_by_customer']  = '(Staff) New customer reply';
+$hesklang['desc_new_ticket_staff']       = '(Staff) New ticket submitted';
+$hesklang['desc_ticket_assigned_to_you'] = '(Staff) A ticket was assigned to you';
+$hesklang['desc_new_pm']                 = '(Staff) New private message';
+$hesklang['desc_new_note']               = '(Staff) New note on a ticket assigned to you';
+$hesklang['desc_reset_password']         = '(Staff) Reset your password';
+$hesklang['et_e_id']='Missing template ID';
+$hesklang['et_fm']='This email template file is missing';
+$hesklang['et_fw']='This email template file is not writable';
+$hesklang['updated_on']='Updated on';
+$hesklang['ticket_url']='Ticket URL';
+$hesklang['pm_url']='Private message URL';
+$hesklang['et_num']='Number of tickets';
+$hesklang['et_list']='List of support tickets';
+$hesklang['et_empty']='Email template cannot be empty';
+$hesklang['et_saved']='Email template saved';
+$hesklang['source']='Source';
+$hesklang['select_category']='Select a category';
+$hesklang['select_category_text']='What can we help you with?';
+$hesklang['select_category_staff']='Select ticket category';
+$hesklang['scat']='Category select limit';
+$hesklang['scat2']='(a select box will show if category count is higher)';
+$hesklang['new_cf']='New custom field';
+$hesklang['cf_intro']='Use this feature to add custom fields to the Submit a ticket form so you can collect additional data from customers.';
+$hesklang['cf_public']='Public';
+$hesklang['cf_private']='Staff only';
+$hesklang['cf_cust']='For customers';
+$hesklang['cf_all']='All';
+$hesklang['cf_cat']='Selected';
+$hesklang['cf_ctrl']='Tip: hold down CTRL key to select multiple categories';
+$hesklang['visibility']='Visibility';
+$hesklang['cf_save']='Save custom field';
+$hesklang['ex_cf']='Active custom fields';
+$hesklang['no_cf']='No active custom fields';
+$hesklang['del_cf']='Delete this custom field? This will also delete any saved custom field data from the database!';
+$hesklang['cf_e_id']='Invalid ID';
+$hesklang['edit_cf']='Edit custom field';
+$hesklang['cf_deleted']='Custom field deleted';
+$hesklang['cf_not_found']='This custom field does not exist';
+$hesklang['err_custname']='Enter custom field name';
+$hesklang['cf_added']='A new custom field has been added';
+$hesklang['cf_nocat']='Select at least one category for this custom field';
+$hesklang['cf_mdf']='Custom field has been saved';
+$hesklang['opt4']='Options for this checkbox, enter one option per line. Each line will be a choice your customers can choose from, multiple choices are possible.';
+$hesklang['atl1']='Enter at least one option.';
+$hesklang['sch']='Hidden';
+$hesklang['meml3']='Allow multiple emails to be entered';
+$hesklang['dmin']='Minimum accepted date';
+$hesklang['dmax']='Maximum accepted date';
+$hesklang['d_day']='day(s)';
+$hesklang['d_week']='week(s)';
+$hesklang['d_month']='month(s)';
+$hesklang['d_year']='year(s)';
+$hesklang['d_any']='Any date';
+$hesklang['d_fixed']='Fixed date';
+$hesklang['d_relative']='Relative date';
+$hesklang['d_mm']='Minimum date may not be higher than maximum date';
+$hesklang['d_emin']='Minimum date for <i>%s</i> is %s'; // Minimum date for FIELD_NAME is DATE
+$hesklang['d_emax']='Maximum date for <i>%s</i> is %s'; // Maximum date for FIELD_NAME is DATE
+$hesklang['d_format']='Date display format';
+$hesklang['d_custom']='Custom format';
+$hesklang['d_ci']='ADVANCED USERS ONLY: a valid PHP date format, see PHP manual.';
+$hesklang['cf_noe']='Enter a valid email address into <i>%s</i>';
+$hesklang['cf_noem']='Enter one or more valid email addresses into <i>%s</i>';
+$hesklang['cf_limit']='You have 50 active custom fields, no new can be created.';
+$hesklang['can_resolve']='Can resolve tickets';
+$hesklang['can_change_cat']='Change ticket category (to any)';
+$hesklang['can_change_own_cat']='Change ticket category (to allowed)';
+$hesklang['can_submit_any_cat']='Can submit tickets to any category';
+$hesklang['noauth_submit']='You are not authorized to submit tickets to this category!';
+$hesklang['noauth_move']='You are not authorized to move tickets to this category!';
+$hesklang['noauth_resolve']='You are not authorized to resolve tickets!';
+$hesklang['force_ssl']='Force SSL connections';
+$hesklang['d_ssl']='<i>disabled</i> - open this page with https:// to manage this option';
+$hesklang['enn']='Except for tickets from emails if email subject contains:';
+$hesklang['scno']='This status cannot be changed';
+$hesklang['statuses']='Statuses';
+$hesklang['statuses_intro']='Use this tool to add custom ticket statuses to your help desk';
+$hesklang['color']='Color';
+$hesklang['csscl']='CSS class or color';
+$hesklang['clr_view']='Color preview on text';
+$hesklang['cbc']='Changeable by customers';
+$hesklang['ccc']='Can customers change this status?';
+$hesklang['del_status']='Delete this status?';
+$hesklang['ex_status']='Existing statuses';
+$hesklang['status_hesk']='Built-in Statuses (cannot be modified here)';
+$hesklang['status_custom']='Custom Statuses';
+$hesklang['list_tkt_status']='List all tickets with this status';
+$hesklang['new_status']='New custom status';
+$hesklang['edit_status']='Edit custom status';
+$hesklang['err_status']='Enter the status name';
+$hesklang['status_added']='A new custom status has been added';
+$hesklang['status_e_id']='Invalid ID';
+$hesklang['status_mdf']='Custom status has been saved';
+$hesklang['status_deleted']='Custom status deleted';
+$hesklang['status_not_found']='This custom status does not exist';
+$hesklang['status_not_empty']='This status cannot be removed because tickets with this status exist';
+$hesklang['status_limit']='You have 100 custom statuses, no new can be created.';
+$hesklang['public_link']='Public link'; // Link to the public KB article in the private KB pages
+$hesklang['frames']='Frames';
+$hesklang['frames2']='Prevent loading HESK in frames on third party domains';
+$hesklang['numsub']='Submitted tickets'; // Will show how many tickets this user submitted
+$hesklang['hidf']='Hidden inputs are not visible to customers on the Submit a ticket form (the value will still be visible on ticket details page if they are set as public). They behave as normal text fields for staff members.';
+$hesklang['rcheck']='Do not select a default option';
+$hesklang['refresh_page']='Refresh this page';
+$hesklang['banip']='Ban IPs';
+$hesklang['del_kba']='Delete this article';
+$hesklang['del_kbaa']='Permanently delete this article';
+$hesklang['hni1']='HESK not installed yet?';
+$hesklang['hni2']='It appears that this help desk has not been properly installed and configured yet.';
+$hesklang['cf']='Cache folder';
+$hesklang['e_cdir']='Hesk will not be able to parse emails or cache results unless the cache folder exists and is writable.';
+$hesklang['step1']='Step 1';
+$hesklang['step2']='Step 2';
+$hesklang['dffs']='When download completes, delete the file from server';
+$hesklang['fd']='Export file deleted from server';
+
+
+// Added or modified in version 2.8.0
+$hesklang['TZ']='Timezone';
+$hesklang['thist17']='<li class="smaller">%s | submitted by IMAP fetching</li>';
+$hesklang['sir3']='Invisible reCAPTCHA';
+$hesklang['invisible']='invisible';
+$hesklang['rcpb']='Site key';
+$hesklang['rcpv']='Secret key';
+$hesklang['recaptcha_error']='Could not validate reCAPTCHA SPAM protection.';
+$hesklang['imap_not']='PHP is not compiled with IMAP support';
+$hesklang['imap_warning']='user %1$s has the same email address as your IMAP fetching email address: %2$s'; // %1$s = username, %2$s = email address
+$hesklang['pop3_warning']='user %1$s has the same email address as your POP3 fetching email address: %2$s'; // %1$s = username, %2$s = email address
+$hesklang['fetch_warning']='This could result in an email loop where new tickets are being created from user email notifications. Your fetching email address should be unique and not used by anyone else.';
+$hesklang['from_warning']='Hesk is using a SMTP server to send email notifications. Your &quot;%1$s&quot; on the &quot;%2$s&quot; tab should be set to: %3$s'; // %1$s = "From email" text, %2$s = "General" tab text, %3$s = email address
+$hesklang['can_view_ass_by']='Can view tickets he/she assigned to others';
+$hesklang['can_privacy']='Can anonymize tickets';
+$hesklang['confirm_anony']='Anonymize this ticket';
+$hesklang['anon_selected']='Anonymize selected tickets';
+$hesklang['privacy_anon_info']='Remove all personally-identifiable data and content from tickets (customer name, email, message, attachments, IP...), but keep tickets in the database for statistics (right to be forgotten).';
+$hesklang['success_anon']='Ticket successfully anonymized';
+$hesklang['num_tickets_anon']='Number of tickets anonymized: <b>%d</b>';
+$hesklang['num_tickets_deleted']='Number of tickets deleted: <b>%d</b>';
+$hesklang['anon_IP']='0.0.0.0'; // IP in anonymized tickets
+$hesklang['anon_name']='[Customer]'; // Customer name in anonymized tickets
+$hesklang['anon_email']=''; // Customer email in anonymized tickets
+$hesklang['anon_subject']='[Subject]'; // Ticket subject of anonymized tickets
+$hesklang['anon_message']='[Message]'; // Ticket message in anonymized tickets
+$hesklang['thist18']='<li class="smaller">%s | anonymized by %s</li>';
+$hesklang['print_selected']='Print selected tickets';
+$hesklang['with_selected']='With selected:';
+$hesklang['assign_selected']='Assign selected to:';
+$hesklang['assign_no']='No owner selected, no changes made';
+$hesklang['assign_1']='Selected tickets have been set to Unassigned.';
+$hesklang['assign_2']='Ticket ID %1$s set to Unassigned'; // %1$s = ticket numerical ID
+$hesklang['assign_3']='%1$s error: already assigned to %2$s'; // %1$s = ticket tracking ID, %2$s = owner name
+$hesklang['assign_4']='%1$s assigned to %2$s'; // %1$s = ticket tracking ID, %2$s = owner name
+$hesklang['assign_5']='%1$s error: %2$s doesn\'t have access to ticket category'; // %1$s = ticket tracking ID, %2$s = owner name
+$hesklang['assign_log']='Bulk ticket assign result:<br /><br />Assigned: %1$s<br />Errors: %2$s<br /><br />Log:<br /><pre>%3$s</pre>'; // %1$s = number of tickets assigned, %2$s = number of errors, %3$s = log
+$hesklang['IP_addr']='IP address';
+$hesklang['moret']='More options'; // More options button title
+$hesklang['btn_more']='More'; // More options button text
+$hesklang['btn_print']='Print';
+$hesklang['btn_edit']='Edit';
+$hesklang['btn_lock']='Lock ticket';
+$hesklang['btn_unlock']='Unlock ticket';
+$hesklang['btn_tag']='Tag ticket';
+$hesklang['btn_resend']='Re-send email notification';
+$hesklang['btn_untag']='Untag ticket';
+$hesklang['btn_import_kb']='Import to Knowledgebase';
+$hesklang['btn_anony']='Anonymize ticket';
+$hesklang['btn_delt']='Delete ticket';
+$hesklang['btn_delr']='Delete reply';
+$hesklang['ernf']='Reply not found';
+$hesklang['tns']='Ticket notifications were sent again';
+$hesklang['rns']='Reply notifications were sent again';
+$hesklang['fname']='First Name';
+$hesklang['export_selected']='Export selected tickets';
+$hesklang['btn_export']='Export to XML for Excel';
+$hesklang['recaptcha']='reCAPTCHA';
+
+// Added or modified in HESK 3.0.0
+$hesklang['responses']='Responses';
+$hesklang['team']='Team';
+$hesklang['banemail']='Ban Emails';
+$hesklang['sm_title']='Service Messages';
+$hesklang['et_title']='Email Templates';
+$hesklang['tab_4']='Custom Fields';
+$hesklang['reports_tab']='Run Reports'; // Tab title
+$hesklang['export']='Export Tickets'; // Tab title
+$hesklang['add_cat']='New Category';
+$hesklang['cat_name']='Name'; // Category name table header
+$hesklang['cat_type']='Type';
+$hesklang['cat_private']='Private';
+$hesklang['cat_public']='Public';
+$hesklang['create_cat']='Save Category';
+$hesklang['genl']='Link copied to clipboard';
+$hesklang['delban']='Unban';
+$hesklang['sm_content']='Content';
+$hesklang['sm_settings']='Settings';
+$hesklang['sm_save']='Save';
+$hesklang['sm_preview']='Preview';
+$hesklang['wizard_back']='Back'; // Create/Edit sidebar button to go back a step
+$hesklang['wizard_next']='Next'; // Create/Edit sidebar button to go forward a step
+$hesklang['sm_go_to_settings']='Go to Settings';
+$hesklang['sm_return_to_editing']='Return to Editing';
+$hesklang['email_tpl_title']='Title';
+$hesklang['rdesc']='Description';
+$hesklang['etfm']='One or more email templates are missing.<br>Make sure you upload all email template files inside your <i>/language/%s/emails</i> folder.';
+$hesklang['etfw']='Some email templates are not writable.<br>
+                    Make sure PHP has permission to write to all files inside your <i>/language/%s/emails</i> folder.<br>
+                    On Unix servers you might need to CHMOD email templates to 666 (rw-rw-rw-)';
+$hesklang['edit_email_template'] = 'Edit email template';
+$hesklang['et_save']='Save Changes';
+$hesklang['status_custom_none']='No custom statuses. You can add them by clicking "New custom status" above.';
+$hesklang['status_save']='Save';
+$hesklang['err_no_settings_section']='No settings section was provided.';
+$hesklang['sit']='Image Type';
+$hesklang['q_q']='Question (HTML code is <span class="success">allowed</span>)';
+$hesklang['q_a']='Answer';
+$hesklang['admin_login']='Welcome! Please log in.';
+$hesklang['this_field_is_required']='This field is required';
+$hesklang['reset_your_password']='Reset your password';
+$hesklang['reset_password_instructions']='Please fill out the form below. We will send you a link to where you can reset your password.';
+$hesklang['enter_email']='Enter email';
+$hesklang['passs']='Reset Password';
+$hesklang['password_reset_check_your_email']='Check your email';
+$hesklang['password_reset_link_sent']='We sent you a link to reset your password.';
+$hesklang['back_to_login']='Back to login';
+$hesklang['inbox']='Inbox';
+$hesklang['outbox']='Outbox';
+$hesklang['m_new']='New Message';
+$hesklang['m_from']='From'; // Mail "from" address
+$hesklang['m_to']='To'; // Mail "to" address
+$hesklang['m_sub']='Subject'; // Mail subject
+$hesklang['pager_first']='First';
+$hesklang['pager_previous']='Prev';
+$hesklang['pager_next']='Next';
+$hesklang['pager_last']='Last';
+$hesklang['new_team_member']='New Team Member';
+$hesklang['role']='Role';
+$hesklang['optional']='Optional';
+$hesklang['edit_profile']='Edit Profile';
+$hesklang['assigned_to']='Assigned to';
+$hesklang['contact']='Contact';
+$hesklang['unban_email']='Unban this email';
+$hesklang['unban_ip']='Unban this IP';
+$hesklang['addnote']='Add note';
+$hesklang['show_previous_replies']='Show previous replies';
+$hesklang['thist']='Ticket History';
+$hesklang['type_your_message']='Type your message'; // Used when there are no canned responses
+$hesklang['type_your_message_or_reply_from_template']='Type your message or %s'; // %s: "reply from template" (see $hesklang['reply_from_template'])
+$hesklang['reply_from_template'] = 'reply from template'; // See $hesklang['type_your_message_or_reply_from_template'] for usage
+$hesklang['close_button_text']='Close';
+$hesklang['create_new_ticket']='Create New Ticket';
+$hesklang['ktool']='Knowledgebase tools';
+$hesklang['delete_article']='Delete article';
+$hesklang['view_existing_tickets']='View existing tickets';
+$hesklang['view_existing']='View existing ticket';
+$hesklang['popart']='Top articles';
+$hesklang['latart']='Latest articles';
+$hesklang['sub_ticket']='Submit Ticket';
+$hesklang['how_can_we_help'] = 'Hello, how can we help?';
+$hesklang['search_for_articles'] = 'Search for articles';
+$hesklang['submit_a_support_request'] = 'Submit a Support Request';
+$hesklang['maximum_x_attachments'] = 'Maximum %s attachments'; // %s = max number of attachments (specified in settings)
+$hesklang['verify_header'] = 'SPAM Prevention';
+$hesklang['this_field_is_required'] = 'This field is required';
+$hesklang['ticket_details'] = 'Ticket Details';
+$hesklang['yes_title_case'] = 'Yes';
+$hesklang['no_title_case'] = 'No';
+$hesklang['rh']='Rated as helpful';
+$hesklang['rnh']='Rated as not helpful';
+$hesklang['ac']='Articles in this category';
+$hesklang['sr']='Search Results';
+$hesklang['no_results_found']='No Results Found';
+$hesklang['ad']='Article Details';
+$hesklang['hni3']='To install HESK, follow <a class="link" href="docs/">Instructions in the documentation</a>';
+$hesklang['site_theme']='Site theme';
+$hesklang['test_theme_folder']='Test theme folder';
+$hesklang['test_theme_folder_description']='Testing the theme folder for valid themes. Only themes that pass all tests are properly installed.';
+$hesklang['err_site_theme']='Please select Hesk theme';
+$hesklang['confirm']='Confirm';
+$hesklang['confirm_deletion']='Confirm Deletion';
+$hesklang['confirm_delete_status']='Are you sure you want to delete this custom status?';
+$hesklang['critical']='Critical';
+$hesklang['canned_add']='New canned response';
+$hesklang['ticket_tpl_add']='New ticket template';
+$hesklang['help_desk']='Help Desk'; // Displayed on staff sidebar menu
+
+// DO NOT CHANGE BELOW
+if (!defined('IN_SCRIPT')) die('PHP syntax OK!');
diff --git a/hesk/language/index.htm b/hesk/language/index.htm
new file mode 100644
index 0000000..d79f2c9
--- /dev/null
+++ b/hesk/language/index.htm
@@ -0,0 +1,8 @@
+<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
+<HTML><HEAD>
+<TITLE>403 Forbidden</TITLE>
+</HEAD><BODY>
+<H1>Forbidden</H1>
+You don't have permission to access this folder.<P>
+<hr />
+</BODY></HTML>
\ No newline at end of file
diff --git a/hesk/print.php b/hesk/print.php
new file mode 100644
index 0000000..92cb3d3
--- /dev/null
+++ b/hesk/print.php
@@ -0,0 +1,97 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','./');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+define('TEMPLATE_PATH', HESK_PATH . "theme/{$hesk_settings['site_theme']}/");
+require(HESK_PATH . 'inc/common.inc.php');
+hesk_load_database_functions();
+
+hesk_session_start();
+
+// Do we have parameters in query string? If yes, store them in session and redirect
+if ( isset($_GET['track']) || isset($_GET['e']) )
+{
+    $_SESSION['p_track'] = hesk_GET('track');
+    $_SESSION['p_email'] = hesk_GET('e');
+
+    header('Location: print.php');
+    die();
+}
+
+/* Get the tracking ID */
+$trackingID = hesk_cleanID('p_track') or die("$hesklang[int_error]: $hesklang[no_trackID]");
+
+/* Connect to database */
+hesk_dbConnect();
+
+// Load custom fields
+require_once(HESK_PATH . 'inc/custom_fields.inc.php');
+
+// Load statuses
+require_once(HESK_PATH . 'inc/statuses.inc.php');
+
+// Perform additional checks for customers
+if ( empty($_SESSION['id']) )
+{
+	// Are we in maintenance mode?
+	hesk_check_maintenance();
+
+	// Verify email address match
+    $my_email = hesk_getCustomerEmail(0, 'p_email');
+    hesk_verifyEmailMatch($trackingID, $my_email);
+}
+
+/* Clean ticket parameters from the session data, we don't need them anymore */
+hesk_cleanSessionVars( array('p_track', 'p_email') );
+
+/* Get ticket info */
+$res = hesk_dbQuery("SELECT `t1`.* , `t2`.name AS `repliername`
+					FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` AS `t1` LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."users` AS `t2` ON `t1`.`replierid` = `t2`.`id`
+					WHERE `trackid`='".hesk_dbEscape($trackingID)."' LIMIT 1");
+
+if (hesk_dbNumRows($res) != 1)
+{
+	hesk_error($hesklang['ticket_not_found']);
+}
+$ticket = hesk_dbFetchAssoc($res);
+
+// Demo mode
+if ( defined('HESK_DEMO') )
+{
+	$ticket['email'] = 'hidden@demo.com';
+	$ticket['ip']	 = '127.0.0.1';
+}
+
+/* Get category name and ID */
+$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `id`='{$ticket['category']}' LIMIT 1");
+
+/* If this category has been deleted use the default category with ID 1 */
+if (hesk_dbNumRows($res) != 1)
+{
+	$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `id`='1' LIMIT 1");
+}
+$category = hesk_dbFetchAssoc($res);
+
+/* Get replies */
+$res  = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `replyto`='{$ticket['id']}' ORDER BY `id` ASC");
+
+$ticket['replies'] = $res;
+$ticket['categoryName'] = $category['name'];
+
+$tickets = array($ticket);
+require_once(HESK_PATH . 'inc/print_template.inc.php');
+
diff --git a/hesk/print_sec_img.php b/hesk/print_sec_img.php
new file mode 100644
index 0000000..3d58736
--- /dev/null
+++ b/hesk/print_sec_img.php
@@ -0,0 +1,37 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','./');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+require(HESK_PATH . 'inc/secimg.inc.php');
+
+hesk_session_start();
+
+$_SESSION['secnum']   = rand(10000,99999);
+$_SESSION['checksum'] = sha1($_SESSION['secnum'] . $hesk_settings['secimg_sum']);
+
+/* This will make sure the security image is not cached */
+header("expires: -1");
+header("cache-control: no-cache, no-store, must-revalidate, max-age=-1");
+header("cache-control: post-check=0, pre-check=0", false);
+header("pragma: no-store,no-cache");
+
+$sc = new PJ_SecurityImage($hesk_settings['secimg_sum']);
+$sc->printImage($_SESSION['secnum']);
+
+exit();
+?>
diff --git a/hesk/rate.php b/hesk/rate.php
new file mode 100644
index 0000000..69d8ae0
--- /dev/null
+++ b/hesk/rate.php
@@ -0,0 +1,92 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','./');
+
+// Get all the required files and functions
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+hesk_load_database_functions();
+
+// Is rating enabled?
+if ( ! $hesk_settings['rating'])
+{
+	die($hesklang['rdis']);
+}
+
+// Rating value
+$rating = intval( hesk_GET('rating', 0) );
+
+// Rating can only be 1 or 5
+if ($rating != 1 && $rating != 5)
+{
+	die($hesklang['attempt']);
+}
+
+// Reply ID
+$reply_id = intval( hesk_GET('id', 0) ) or die($hesklang['attempt']);
+
+// Ticket tracking ID
+$trackingID = hesk_cleanID() or die($hesklang['attempt']);
+
+// Connect to database
+hesk_dbConnect();
+
+// Get reply info to verify tickets match
+$result = hesk_dbQuery("SELECT `replyto`,`rating`,`staffid` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `id`='{$reply_id}' LIMIT 1");
+$reply  = hesk_dbFetchAssoc($result);
+
+// Does the ticket ID match the one in the request?
+$result = hesk_dbQuery("SELECT `trackid` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `id`='{$reply['replyto']}' LIMIT 1");
+// -> Ticket found?
+if (hesk_dbNumRows($result) != 1)
+{
+	die($hesklang['attempt']);
+}
+// -> Does the tracking ID match?
+$ticket = hesk_dbFetchAssoc($result);
+if ($ticket['trackid'] != $trackingID)
+{
+	die($hesklang['attempt']);
+}
+
+// OK, tracking ID matches. Now check if this reply has already been rated
+if ( ! empty($reply['rating']))
+{
+	die($hesklang['ar']);
+}
+
+// Update reply rating
+hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` SET `rating`='{$rating}' WHERE `id`='{$reply_id}'");
+
+// Also update staff rating
+hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` SET `rating`=((`rating`*(`ratingpos`+`ratingneg`))+{$rating})/(`ratingpos`+`ratingneg`+1), " .
+			($rating == 5 ? '`ratingpos`=`ratingpos`+1 ' : '`ratingneg`=`ratingneg`+1 ') .
+            "WHERE `id`='{$reply['staffid']}'");
+
+header("Cache-Control: no-store, no-cache, must-revalidate");
+header("Cache-Control: post-check=0, pre-check=0", false);
+header("Pragma: no-cache");
+
+header('Content-type: text/plain; charset=utf-8');
+if ($rating == 5)
+{
+	echo $hesklang['rh'];
+}
+else
+{
+	echo $hesklang['rnh'];
+}
+exit();
+?>
diff --git a/hesk/readme.html b/hesk/readme.html
new file mode 100644
index 0000000..26c6f1c
--- /dev/null
+++ b/hesk/readme.html
@@ -0,0 +1,8 @@
+<html>
+<head>
+<meta http-equiv="Refresh" content="0; url=docs/index.html" />
+</head>
+<body>
+<p>Documentation has moved here: <a href="docs/index.html">HESK Documentation</a>.</p>
+</body>
+</html>
\ No newline at end of file
diff --git a/hesk/reply_ticket.php b/hesk/reply_ticket.php
new file mode 100644
index 0000000..fc2ce94
--- /dev/null
+++ b/hesk/reply_ticket.php
@@ -0,0 +1,239 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','./');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+
+// Are we in maintenance mode?
+hesk_check_maintenance();
+
+hesk_load_database_functions();
+require(HESK_PATH . 'inc/email_functions.inc.php');
+require(HESK_PATH . 'inc/posting_functions.inc.php');
+
+// We only allow POST requests to this file
+if ( $_SERVER['REQUEST_METHOD'] != 'POST' )
+{
+	header('Location: index.php');
+	exit();
+}
+
+// Check for POST requests larger than what the server can handle
+if ( empty($_POST) && ! empty($_SERVER['CONTENT_LENGTH']) )
+{
+	hesk_error($hesklang['maxpost']);
+}
+
+hesk_session_start();
+
+/* A security check */
+# hesk_token_check('POST');
+
+$hesk_error_buffer = array();
+
+// Tracking ID
+$trackingID  = hesk_cleanID('orig_track') or die($hesklang['int_error'].': No orig_track');
+
+// Email required to view ticket?
+$my_email = hesk_getCustomerEmail();
+
+// Setup required session vars
+$_SESSION['t_track'] = $trackingID;
+$_SESSION['t_email'] = $my_email;
+
+// Get message
+$message = hesk_input( hesk_POST('message') );
+
+// If the message was entered, further parse it
+if ( strlen($message) )
+{
+	// Make links clickable
+	$message = hesk_makeURL($message);
+
+	// Turn newlines into <br />
+	$message = nl2br($message);
+}
+else
+{
+	$hesk_error_buffer[] = $hesklang['enter_message'];
+}
+
+/* Attachments */
+if ($hesk_settings['attachments']['use'])
+{
+    require(HESK_PATH . 'inc/attachments.inc.php');
+    $attachments = array();
+    for ($i=1;$i<=$hesk_settings['attachments']['max_number'];$i++)
+    {
+        $att = hesk_uploadFile($i);
+        if ($att !== false && !empty($att))
+        {
+            $attachments[$i] = $att;
+        }
+    }
+}
+$myattachments='';
+
+/* Any errors? */
+if (count($hesk_error_buffer)!=0)
+{
+    $_SESSION['ticket_message'] = hesk_POST('message');
+
+	// If this was a reply after re-opening a ticket, force the form at the top
+	if ( hesk_POST('reopen') == 1)
+	{
+		$_SESSION['force_form_top'] = true;
+	}
+
+	// Remove any successfully uploaded attachments
+	if ($hesk_settings['attachments']['use'])
+	{
+		hesk_removeAttachments($attachments);
+	}
+
+    $tmp = '';
+    foreach ($hesk_error_buffer as $error)
+    {
+        $tmp .= "<li>$error</li>\n";
+    }
+    $hesk_error_buffer = $tmp;
+
+    $hesk_error_buffer = $hesklang['pcer'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
+    hesk_process_messages($hesk_error_buffer,'ticket.php');
+}
+
+/* Connect to database */
+hesk_dbConnect();
+
+// Check if this IP is temporarily locked out
+$res = hesk_dbQuery("SELECT `number` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."logins` WHERE `ip`='".hesk_dbEscape(hesk_getClientIP())."' AND `last_attempt` IS NOT NULL AND DATE_ADD(`last_attempt`, INTERVAL ".intval($hesk_settings['attempt_banmin'])." MINUTE ) > NOW() LIMIT 1");
+if (hesk_dbNumRows($res) == 1)
+{
+	if (hesk_dbResult($res) >= $hesk_settings['attempt_limit'])
+	{
+		unset($_SESSION);
+		hesk_error( sprintf($hesklang['yhbb'],$hesk_settings['attempt_banmin']) , 0);
+	}
+}
+
+/* Get details about the original ticket */
+$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `trackid`='{$trackingID}' LIMIT 1");
+if (hesk_dbNumRows($res) != 1)
+{
+	hesk_error($hesklang['ticket_not_found']);
+}
+$ticket = hesk_dbFetchAssoc($res);
+
+/* If we require e-mail to view tickets check if it matches the one in database */
+hesk_verifyEmailMatch($trackingID, $my_email, $ticket['email']);
+
+/* Ticket locked? */
+if ($ticket['locked'])
+{
+	hesk_process_messages($hesklang['tislock2'],'ticket.php');
+	exit();
+}
+
+// Prevent flooding ticket replies
+$res = hesk_dbQuery("SELECT `staffid` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `replyto`='{$ticket['id']}' AND `dt` > DATE_SUB(NOW(), INTERVAL 10 MINUTE) ORDER BY `id` ASC");
+if (hesk_dbNumRows($res) > 0)
+{
+	$sequential_customer_replies = 0;
+	while ($tmp = hesk_dbFetchAssoc($res))
+	{
+		$sequential_customer_replies = $tmp['staffid'] ? 0 : $sequential_customer_replies + 1;
+	}
+	if ($sequential_customer_replies > 10)
+	{
+		hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."logins` (`ip`, `number`) VALUES ('".hesk_dbEscape(hesk_getClientIP())."', ".intval($hesk_settings['attempt_limit'] + 1).")");
+		hesk_error( sprintf($hesklang['yhbr'],$hesk_settings['attempt_banmin']) , 0);
+	}
+}
+
+/* Insert attachments */
+if ($hesk_settings['attachments']['use'] && !empty($attachments))
+{
+    foreach ($attachments as $myatt)
+    {
+        hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` (`ticket_id`,`saved_name`,`real_name`,`size`) VALUES ('{$trackingID}','".hesk_dbEscape($myatt['saved_name'])."','".hesk_dbEscape($myatt['real_name'])."','".intval($myatt['size'])."')");
+        $myattachments .= hesk_dbInsertID() . '#' . $myatt['real_name'] .',';
+    }
+}
+
+// If staff hasn't replied yet, keep ticket status "New", otherwise set it to "Waiting reply from staff"
+if (hesk_can_customer_change_status($ticket['status']))
+{
+    $ticket['status'] = $ticket['status'] ? 1 : 0;
+}
+
+/* Update ticket as necessary */
+$res = hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `lastchange`=NOW(), `status`='{$ticket['status']}', `replies`=`replies`+1, `lastreplier`='0' WHERE `id`='{$ticket['id']}'");
+
+// Insert reply into database
+hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` (`replyto`,`name`,`message`,`dt`,`attachments`) VALUES ({$ticket['id']},'".hesk_dbEscape($ticket['name'])."','".hesk_dbEscape($message)."',NOW(),'".hesk_dbEscape($myattachments)."')");
+
+
+/*** Need to notify any staff? ***/
+
+// --> Prepare reply message
+
+// 1. Generate the array with ticket info that can be used in emails
+$info = array(
+'email'			=> $ticket['email'],
+'category'		=> $ticket['category'],
+'priority'		=> $ticket['priority'],
+'owner'			=> $ticket['owner'],
+'trackid'		=> $ticket['trackid'],
+'status'		=> $ticket['status'],
+'name'			=> $ticket['name'],
+'subject'		=> $ticket['subject'],
+'message'		=> stripslashes($message),
+'attachments'	=> $myattachments,
+'dt'			=> hesk_date($ticket['dt'], true),
+'lastchange'	=> hesk_date($ticket['lastchange'], true),
+'id'			=> $ticket['id'],
+'time_worked'   => $ticket['time_worked'],
+'last_reply_by' => $ticket['name'],
+);
+
+// 2. Add custom fields to the array
+foreach ($hesk_settings['custom_fields'] as $k => $v)
+{
+	$info[$k] = $v['use'] ? $ticket[$k] : '';
+}
+
+// 3. Make sure all values are properly formatted for email
+$ticket = hesk_ticketToPlain($info, 1, 0);
+
+// --> If ticket is assigned just notify the owner
+if ($ticket['owner'])
+{
+	hesk_notifyAssignedStaff(false, 'new_reply_by_customer', 'notify_reply_my');
+}
+// --> No owner assigned, find and notify appropriate staff
+else
+{
+	hesk_notifyStaff('new_reply_by_customer',"`notify_reply_unassigned`='1'");
+}
+
+/* Clear unneeded session variables */
+hesk_cleanSessionVars('ticket_message');
+
+/* Show the ticket and the success message */
+hesk_process_messages($hesklang['reply_submitted_success'],'ticket.php','SUCCESS');
+exit();
+?>
diff --git a/hesk/robots.txt b/hesk/robots.txt
new file mode 100644
index 0000000..fcff705
--- /dev/null
+++ b/hesk/robots.txt
@@ -0,0 +1,13 @@
+User-agent: *
+Disallow: /admin/
+Disallow: /attachments/
+Disallow: /inc/
+Disallow: /language/
+Disallow: /change_status.php
+Disallow: /download_attachment.php
+Disallow: /print.php
+Disallow: /rate.php
+Disallow: /submit_ticket.php
+Disallow: /suggest_articles.php
+Disallow: /suggest_email.php
+Disallow: /ticket.php
diff --git a/hesk/submit_ticket.php b/hesk/submit_ticket.php
new file mode 100644
index 0000000..6da3601
--- /dev/null
+++ b/hesk/submit_ticket.php
@@ -0,0 +1,572 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','./');
+
+// Get all the required files and functions
+require(HESK_PATH . 'hesk_settings.inc.php');
+// TODO pull this from settings
+define('TEMPLATE_PATH', HESK_PATH . "theme/{$hesk_settings['site_theme']}/");
+require(HESK_PATH . 'inc/common.inc.php');
+
+// Are we in maintenance mode?
+hesk_check_maintenance();
+
+// Are we in "Knowledgebase only" mode?
+hesk_check_kb_only();
+
+hesk_load_database_functions();
+require(HESK_PATH . 'inc/email_functions.inc.php');
+require(HESK_PATH . 'inc/posting_functions.inc.php');
+
+// We only allow POST requests to this file
+if ( $_SERVER['REQUEST_METHOD'] != 'POST' )
+{
+	header('Location: index.php?a=add');
+	exit();
+}
+
+// Check for POST requests larger than what the server can handle
+if ( empty($_POST) && ! empty($_SERVER['CONTENT_LENGTH']) )
+{
+	hesk_error($hesklang['maxpost']);
+}
+
+// Try to detect some simple SPAM bots
+if ( ! isset($_POST['hx']) || $_POST['hx'] != 3 || ! isset($_POST['hy']) || $_POST['hy'] != '' || isset($_POST['phone']) )
+{
+	header('HTTP/1.1 403 Forbidden');
+	exit();
+}
+
+// Block obvious spammers trying to inject email headers
+if ( preg_match("/\n|\r|\t|%0A|%0D|%08|%09/", hesk_POST('name') . hesk_POST('subject') ) )
+{
+	header('HTTP/1.1 403 Forbidden');
+    exit();
+}
+
+hesk_session_start();
+
+// A security check - not needed here, but uncomment if you require it
+# hesk_token_check();
+
+// Prevent submitting multiple tickets by reloading submit_ticket.php page
+if (isset($_SESSION['already_submitted']))
+{
+	hesk_forceStop();
+}
+
+// Connect to database
+hesk_dbConnect();
+
+$hesk_error_buffer = array();
+
+// Check anti-SPAM question
+if ($hesk_settings['question_use'])
+{
+	$question = hesk_input( hesk_POST('question') );
+
+	if ( strlen($question) == 0)
+	{
+		$hesk_error_buffer['question'] = $hesklang['q_miss'];
+	}
+	elseif (hesk_mb_strtolower($question) != hesk_mb_strtolower($hesk_settings['question_ans']))
+	{
+		$hesk_error_buffer['question'] = $hesklang['q_wrng'];
+	}
+	else
+	{
+		$_SESSION['c_question'] = $question;
+	}
+}
+
+// Check anti-SPAM image
+if ($hesk_settings['secimg_use'] && ! isset($_SESSION['img_verified']))
+{
+	// Using reCAPTCHA?
+	if ($hesk_settings['recaptcha_use'])
+	{
+		require(HESK_PATH . 'inc/recaptcha/recaptchalib_v2.php');
+
+		$resp = null;
+		$reCaptcha = new ReCaptcha($hesk_settings['recaptcha_private_key']);
+
+		// Was there a reCAPTCHA response?
+		if ( isset($_POST["g-recaptcha-response"]) )
+		{
+			$resp = $reCaptcha->verifyResponse(hesk_getClientIP(), hesk_POST("g-recaptcha-response") );
+		}
+
+		if ($resp != null && $resp->success)
+		{
+			$_SESSION['img_verified']=true;
+		}
+		else
+		{
+			$hesk_error_buffer['mysecnum']=$hesklang['recaptcha_error'];
+		}
+	}
+	// Using PHP generated image
+	else
+	{
+		$mysecnum = intval( hesk_POST('mysecnum', 0) );
+
+		if ( empty($mysecnum) )
+		{
+			$hesk_error_buffer['mysecnum']=$hesklang['sec_miss'];
+		}
+		else
+		{
+			require(HESK_PATH . 'inc/secimg.inc.php');
+			$sc = new PJ_SecurityImage($hesk_settings['secimg_sum']);
+			if ( isset($_SESSION['checksum']) && $sc->checkCode($mysecnum, $_SESSION['checksum']) )
+			{
+				$_SESSION['img_verified']=true;
+			}
+			else
+			{
+				$hesk_error_buffer['mysecnum']=$hesklang['sec_wrng'];
+			}
+		}
+	}
+}
+
+$tmpvar['name']	 = hesk_input( hesk_POST('name') ) or $hesk_error_buffer['name']=$hesklang['enter_your_name'];
+
+$email_available = true;
+
+if ($hesk_settings['require_email'])
+{
+    $tmpvar['email'] = hesk_validateEmail( hesk_POST('email'), 'ERR', 0) or $hesk_error_buffer['email']=$hesklang['enter_valid_email'];
+}
+else
+{
+    $tmpvar['email'] = hesk_validateEmail( hesk_POST('email'), 'ERR', 0);
+
+    // Not required, but must be valid if it is entered
+    if ($tmpvar['email'] == '')
+    {
+        $email_available = false;
+
+        if (strlen(hesk_POST('email')))
+        {
+            $hesk_error_buffer['email'] = $hesklang['not_valid_email'];
+        }
+
+        // No need to confirm the email
+        $hesk_settings['confirm_email'] = 0;
+        $_POST['email2'] = '';
+        $_SESSION['c_email'] = '';
+        $_SESSION['c_email2'] = '';
+    }
+}
+
+if ($hesk_settings['confirm_email'])
+{
+	$tmpvar['email2'] = hesk_validateEmail( hesk_POST('email2'), 'ERR', 0) or $hesk_error_buffer['email2']=$hesklang['confemail2'];
+
+	// Anything entered as email confirmation?
+	if ($tmpvar['email2'] != '')
+	{
+		// Do we have multiple emails?
+		if ($hesk_settings['multi_eml'] && count( array_diff( explode(',', strtolower($tmpvar['email']) ), explode(',', strtolower($tmpvar['email2']) ) ) ) == 0)
+		{
+			$_SESSION['c_email2'] =  hesk_POST('email2');
+		}
+		// Single email address match
+		elseif ( ! $hesk_settings['multi_eml'] && strtolower($tmpvar['email']) == strtolower($tmpvar['email2']) )
+		{
+			$_SESSION['c_email2'] =  hesk_POST('email2');
+		}
+		else
+		{
+			// Invalid match
+			$tmpvar['email2'] = '';
+			$_POST['email2'] = '';
+			$_SESSION['c_email2'] = '';
+			$_SESSION['isnotice'][] = 'email';
+			$hesk_error_buffer['email2']=$hesklang['confemaile'];
+		}
+	}
+	else
+	{
+		$_SESSION['c_email2'] =  hesk_POST('email2');
+	}
+}
+
+$tmpvar['category'] = intval( hesk_POST('category') ) or $hesk_error_buffer['category']=$hesklang['sel_app_cat'];
+
+// Do we allow customer to select priority?
+if ($hesk_settings['cust_urgency'])
+{
+    $valid_priorities = array(
+        'high' => 1,
+        'medium' => 2,
+        'low' => 3
+    );
+	$tmpvar['priority'] = hesk_POST('priority');
+
+	// 0 is an invalid option, so we'll set it to that to let the if block below process normally
+	$tmpvar['priority'] = key_exists($tmpvar['priority'], $valid_priorities) ?
+        $valid_priorities[$tmpvar['priority']] :
+        0;
+
+	// We don't allow customers select "Critical". If priority is not valid set it to "low".
+	if ($tmpvar['priority'] < 1 || $tmpvar['priority'] > 3)
+	{
+		// If we are showing "Click to select" priority needs to be selected
+		if ($hesk_settings['select_pri'])
+		{
+        	$tmpvar['priority'] = -1;
+			$hesk_error_buffer['priority'] = $hesklang['select_priority'];
+		}
+		else
+		{
+			$tmpvar['priority'] = 3;
+		}
+	}
+}
+// Priority will be selected based on the category selected
+else
+{
+	$res = hesk_dbQuery("SELECT `priority` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `id`=".intval($tmpvar['category']));
+	if ( hesk_dbNumRows($res) == 1 )
+	{
+		$tmpvar['priority'] = intval( hesk_dbResult($res) );
+	}
+	else
+	{
+		$tmpvar['priority'] = 3;
+	}
+}
+
+if ($hesk_settings['require_subject'] == -1)
+{
+    $tmpvar['subject'] = '';
+}
+else
+{
+    $tmpvar['subject'] = hesk_input( hesk_POST('subject') );
+
+    if ($hesk_settings['require_subject'] == 1 && $tmpvar['subject'] == '')
+    {
+        $hesk_error_buffer['subject'] = $hesklang['enter_ticket_subject'];
+    }
+}
+
+if ($hesk_settings['require_message'] == -1)
+{
+    $tmpvar['message'] = '';
+}
+else
+{
+    $tmpvar['message'] = hesk_input( hesk_POST('message') );
+
+    if ($hesk_settings['require_message'] == 1 && $tmpvar['message'] == '')
+    {
+        $hesk_error_buffer['message'] = $hesklang['enter_message'];
+    }
+}
+
+// Is category a valid choice?
+if ($tmpvar['category'])
+{
+	hesk_verifyCategory();
+
+	// Is auto-assign of tickets disabled in this category?
+	if ( empty($hesk_settings['category_data'][$tmpvar['category']]['autoassign']) )
+	{
+		$hesk_settings['autoassign'] = false;
+	}
+}
+
+// Custom fields
+foreach ($hesk_settings['custom_fields'] as $k=>$v)
+{
+	if ($v['use']==1 && hesk_is_custom_field_in_category($k, $tmpvar['category']) )
+    {
+        if ($v['type'] == 'checkbox')
+        {
+			$tmpvar[$k]='';
+
+        	if (isset($_POST[$k]) && is_array($_POST[$k]))
+            {
+				foreach ($_POST[$k] as $myCB)
+				{
+					$tmpvar[$k] .= ( is_array($myCB) ? '' : hesk_input($myCB) ) . '<br />';;
+				}
+				$tmpvar[$k]=substr($tmpvar[$k],0,-6);
+            }
+            else
+            {
+            	if ($v['req'])
+                {
+					$hesk_error_buffer[$k]=$hesklang['fill_all'].': '.$v['name'];
+                }
+            	$_POST[$k] = '';
+            }
+
+			$_SESSION["c_$k"]=hesk_POST_array($k);
+
+        }
+        elseif ($v['type'] == 'date')
+        {
+        	$tmpvar[$k] = hesk_POST($k);
+            $_SESSION["c_$k"] = '';
+
+			if (preg_match("/^[0-9]{2}\/[0-9]{2}\/[0-9]{4}$/", $tmpvar[$k]))
+			{
+            	$date = strtotime($tmpvar[$k] . ' t00:00:00 UTC');
+                $dmin = strlen($v['value']['dmin']) ? strtotime($v['value']['dmin'] . ' t00:00:00 UTC') : false;
+                $dmax = strlen($v['value']['dmax']) ? strtotime($v['value']['dmax'] . ' t00:00:00 UTC') : false;
+
+                $_SESSION["c_$k"] = $tmpvar[$k];
+
+	            if ($dmin && $dmin > $date)
+	            {
+					$hesk_error_buffer[$k] = sprintf($hesklang['d_emin'], $v['name'], hesk_custom_date_display_format($dmin, $v['value']['date_format']));
+	            }
+	            elseif ($dmax && $dmax < $date)
+	            {
+					$hesk_error_buffer[$k] = sprintf($hesklang['d_emax'], $v['name'], hesk_custom_date_display_format($dmax, $v['value']['date_format']));
+	            }
+                else
+                {
+					$tmpvar[$k] = $date;
+                }
+			}
+            else
+            {
+				if ($v['req'])
+				{
+					$hesk_error_buffer[$k]=$hesklang['fill_all'].': '.$v['name'];
+				}
+            }
+        }
+        elseif ($v['type'] == 'email')
+        {
+			$tmp = $hesk_settings['multi_eml'];
+            $hesk_settings['multi_eml'] = $v['value']['multiple'];
+			$tmpvar[$k] = hesk_validateEmail( hesk_POST($k), 'ERR', 0);
+            $hesk_settings['multi_eml'] = $tmp;
+
+            if ($tmpvar[$k] != '')
+            {
+				$_SESSION["c_$k"] = hesk_input($tmpvar[$k]);
+            }
+            else
+            {
+            	$_SESSION["c_$k"] = '';
+
+                if ($v['req'])
+                {
+            		$hesk_error_buffer[$k] = $v['value']['multiple'] ? sprintf($hesklang['cf_noem'], $v['name']) : sprintf($hesklang['cf_noe'], $v['name']);
+                }
+            }
+        }
+		elseif ($v['req'])
+        {
+        	$tmpvar[$k]=hesk_makeURL(nl2br(hesk_input( hesk_POST($k) )));
+            if ($tmpvar[$k] == '')
+            {
+            	$hesk_error_buffer[$k]=$hesklang['fill_all'].': '.$v['name'];
+            }
+			$_SESSION["c_$k"]=hesk_POST($k);
+        }
+		else
+        {
+        	$tmpvar[$k]=hesk_makeURL(nl2br(hesk_input( hesk_POST($k) )));
+			$_SESSION["c_$k"]=hesk_POST($k);
+        }
+	}
+    else
+    {
+    	$tmpvar[$k] = '';
+    }
+}
+
+// Check bans
+if ($email_available && ! isset($hesk_error_buffer['email']) && hesk_isBannedEmail($tmpvar['email']) || hesk_isBannedIP(hesk_getClientIP()) )
+{
+	hesk_error($hesklang['baned_e']);
+}
+
+// Check maximum open tickets limit
+$below_limit = true;
+if ($email_available && $hesk_settings['max_open'] && ! isset($hesk_error_buffer['email']) )
+{
+	$res = hesk_dbQuery("SELECT COUNT(*) FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `status` IN ('0', '1', '2', '4', '5') AND " . hesk_dbFormatEmail($tmpvar['email']));
+	$num = hesk_dbResult($res);
+
+	if ($num >= $hesk_settings['max_open'])
+    {
+    	$hesk_error_buffer = array( 'max_open' => sprintf($hesklang['maxopen'], $num, $hesk_settings['max_open']) );
+        $below_limit = false;
+    }
+}
+
+// If we reached max tickets let's save some resources
+if ($below_limit)
+{
+	// Generate tracking ID
+	$tmpvar['trackid'] = hesk_createID();
+
+	// Attachments
+	if ($hesk_settings['attachments']['use'])
+	{
+	    require_once(HESK_PATH . 'inc/attachments.inc.php');
+
+	    $attachments = array();
+        $trackingID  = $tmpvar['trackid'];
+
+	    for ($i = 1; $i <= $hesk_settings['attachments']['max_number']; $i++)
+	    {
+	        $att = hesk_uploadFile($i);
+	        if ($att !== false && ! empty($att) )
+	        {
+	            $attachments[$i] = $att;
+	        }
+	    }
+	}
+	$tmpvar['attachments'] = '';
+}
+
+// If we have any errors lets store info in session to avoid re-typing everything
+if (count($hesk_error_buffer))
+{
+	$_SESSION['iserror'] = array_keys($hesk_error_buffer);
+
+    $_SESSION['c_name']     = hesk_POST('name');
+    $_SESSION['c_email']    = hesk_POST('email');
+    $_SESSION['c_priority'] = hesk_POST('priority');
+    $_SESSION['c_subject']  = hesk_POST('subject');
+    $_SESSION['c_message']  = hesk_POST('message');
+
+    $tmp = '';
+    foreach ($hesk_error_buffer as $error)
+    {
+        $tmp .= "<li>$error</li>\n";
+    }
+
+	// Remove any successfully uploaded attachments
+	if ($below_limit && $hesk_settings['attachments']['use'])
+    {
+    	hesk_removeAttachments($attachments);
+    }
+
+    $hesk_error_buffer = $hesklang['pcer'] . '<br /><br /><ul>' . $tmp . '</ul>';
+    hesk_process_messages($hesk_error_buffer, 'index.php?a=add&category='.$tmpvar['category']);
+}
+
+$tmpvar['message']=hesk_makeURL($tmpvar['message']);
+$tmpvar['message']=nl2br($tmpvar['message']);
+
+// Track suggested knowledgebase articles
+if ($hesk_settings['kb_enable'] && $hesk_settings['kb_recommendanswers'] && isset($_POST['suggested']) && is_array($_POST['suggested']) )
+{
+	$tmpvar['articles'] = implode(',', array_unique( array_map('intval', $_POST['suggested']) ) );
+}
+
+// All good now, continue with ticket creation
+$tmpvar['owner']   = 0;
+$tmpvar['history'] = sprintf($hesklang['thist15'], hesk_date(), $hesklang['customer']);
+
+// Auto assign tickets if aplicable
+$autoassign_owner = hesk_autoAssignTicket($tmpvar['category']);
+if ($autoassign_owner)
+{
+	$tmpvar['owner']    = $autoassign_owner['id'];
+    $tmpvar['history'] .= sprintf($hesklang['thist10'], hesk_date(), $autoassign_owner['name'].' ('.$autoassign_owner['user'].')');
+    $tmpvar['assignedby'] = -1;
+}
+
+// Insert attachments
+if ($hesk_settings['attachments']['use'] && ! empty($attachments) )
+{
+    foreach ($attachments as $myatt)
+    {
+        hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` (`ticket_id`,`saved_name`,`real_name`,`size`) VALUES ('".hesk_dbEscape($tmpvar['trackid'])."','".hesk_dbEscape($myatt['saved_name'])."','".hesk_dbEscape($myatt['real_name'])."','".intval($myatt['size'])."')");
+        $tmpvar['attachments'] .= hesk_dbInsertID() . '#' . $myatt['real_name'] .',';
+    }
+}
+
+// Insert ticket to database
+$ticket = hesk_newTicket($tmpvar);
+
+// Notify the customer
+if ($hesk_settings['notify_new'] && $email_available)
+{
+	hesk_notifyCustomer();
+}
+
+// Need to notify staff?
+// --> From autoassign?
+if ($tmpvar['owner'] && $autoassign_owner['notify_assigned'])
+{
+	hesk_notifyAssignedStaff($autoassign_owner, 'ticket_assigned_to_you');
+}
+// --> No autoassign, find and notify appropriate staff
+elseif ( ! $tmpvar['owner'] )
+{
+	hesk_notifyStaff('new_ticket_staff', " `notify_new_unassigned` = '1' ");
+}
+
+// Next ticket show suggested articles again
+$_SESSION['ARTICLES_SUGGESTED']=false;
+$_SESSION['already_submitted']=1;
+
+// Need email to view ticket? If yes, remember it by default
+if ($hesk_settings['email_view_ticket'])
+{
+	hesk_setcookie('hesk_myemail', $tmpvar['email'], strtotime('+1 year'));
+}
+
+// Unset temporary variables
+unset($tmpvar);
+hesk_cleanSessionVars('tmpvar');
+hesk_cleanSessionVars('c_category');
+hesk_cleanSessionVars('c_priority');
+hesk_cleanSessionVars('c_subject');
+hesk_cleanSessionVars('c_message');
+hesk_cleanSessionVars('c_question');
+hesk_cleanSessionVars('img_verified');
+
+$messages = hesk_get_messages();
+
+$hesk_settings['render_template'](TEMPLATE_PATH . 'customer/create-ticket/create-ticket-confirmation.php', array(
+    'trackingId' => $ticket['trackid'],
+    'emailProvided' => $email_available,
+    'messages' => $messages
+));
+
+exit();
+
+
+function hesk_forceStop()
+{
+	global $hesklang;
+	?>
+	<html>
+	<head>
+	<meta http-equiv="Refresh" content="0; url=index.php?a=add" />
+	</head>
+	<body>
+	<p><a href="index.php?a=add"><?php echo $hesklang['c2c']; ?></a>.</p>
+	</body>
+	</html>
+	<?php
+    exit();
+} // END hesk_forceStop()
+?>
diff --git a/hesk/suggest_articles.php b/hesk/suggest_articles.php
new file mode 100644
index 0000000..5feb127
--- /dev/null
+++ b/hesk/suggest_articles.php
@@ -0,0 +1,68 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','./');
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+hesk_load_database_functions();
+
+/* Print XML header */
+header('Content-Type: text/html; charset='.$hesklang['ENCODING']);
+
+/* Get the search query composed of the subject and message */
+$query = hesk_REQUEST('q') or die('');
+
+hesk_dbConnect();
+
+/* Get relevant articles from the database */
+$res = hesk_dbQuery("SELECT t1.`id`, t1.`subject`, LEFT(t1.`content`, ".max(200, $hesk_settings['kb_substrart'] * 2).") AS `content`, MATCH(`subject`,`content`,`keywords`) AGAINST ('".hesk_dbEscape($query)."') AS `score`
+					FROM `".hesk_dbEscape($hesk_settings['db_pfix']).'kb_articles` AS t1
+					LEFT JOIN `'.hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS t2 ON t1.`catid` = t2.`id`
+					WHERE t1.`type`='0' AND t2.`type`='0' AND MATCH(`subject`,`content`,`keywords`) AGAINST ('".hesk_dbEscape($query)."')
+					LIMIT ".intval($hesk_settings['kb_search_limit']));
+$num = hesk_dbNumRows($res);
+
+$articles = array();
+/* Return found articles */
+$max_score = 0;
+
+while ($article = hesk_dbFetchAssoc($res))
+{
+    if ($article['score'] > $max_score)
+    {
+        $max_score = $article['score'];
+    }
+
+    if ($max_score && ($article['score'] / $max_score) < 0.25)
+    {
+        break;
+    }
+
+    $txt = strip_tags($article['content']);
+    if (hesk_mb_strlen($txt) > $hesk_settings['kb_substrart'])
+    {
+        $txt = hesk_mb_substr($txt, 0, $hesk_settings['kb_substrart']).'...';
+    }
+
+    $articles[] = array(
+        'id' => $article['id'],
+        'subject' => $article['subject'],
+        'contentPreview' => $txt,
+        'hiddenInputValue' => $article['id'].'|'.stripslashes( hesk_input($article['subject']) )
+    );
+}
+
+print json_encode($articles);
diff --git a/hesk/suggest_email.php b/hesk/suggest_email.php
new file mode 100644
index 0000000..9122a96
--- /dev/null
+++ b/hesk/suggest_email.php
@@ -0,0 +1,137 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','./');
+
+// Get all the required files and functions
+require(HESK_PATH . 'hesk_settings.inc.php');
+require(HESK_PATH . 'inc/common.inc.php');
+
+// Feature enabled?
+if ( ! $hesk_settings['detect_typos'])
+{
+	die('');
+}
+
+// Print XML header
+header('Content-Type: text/html; charset='.$hesklang['ENCODING']);
+header("Cache-Control: no-store, no-cache, must-revalidate");
+header("Cache-Control: post-check=0, pre-check=0", false);
+header("Pragma: no-cache");
+
+// Get the search query composed of the subject and message
+$address = hesk_REQUEST('e') or die('');
+$email_field = hesk_REQUEST('ef') or die('');
+$display_div = hesk_REQUEST('dd') or die('');
+$div = 1;
+
+$suggestions = array();
+// Do we allow multiple emails? If yes, check all
+if ($hesk_settings['multi_eml'] || hesk_REQUEST('am'))
+{
+	// Make sure the format is correct
+	$address = preg_replace('/\s/','',$address);
+	$address = str_replace(';',',',$address);
+
+	// Loops through emails and check for typos
+	$div = 1;
+	$all = explode(',',$address);
+	foreach ($all as $address)
+	{
+		if ( ($suggest = hesk_emailTypo($address)) !== false )
+		{
+			$suggestions[] = hesk_emailTypoShow($address, $suggest, $div);
+			$div++;
+		}
+	}
+}
+// If multiple emails are not allowed, check just first one
+elseif ( ($suggest = hesk_emailTypo($address)) !== false )
+{
+	$suggestions[] = hesk_emailTypoShow($address, $suggest);
+}
+
+print json_encode($suggestions);
+exit();
+
+
+function hesk_emailTypoShow($address, $suggest, $div = '')
+{
+	global $hesk_settings, $hesklang, $email_field, $display_div;
+
+	return array(
+        'id' => "emailtypo{$display_div}{$div}",
+        'suggestText' => sprintf($hesklang['didum'], str_replace('@', '@<b>', $suggest . '</b>')),
+        'formattedSuggestedEmail' => addslashes($suggest),
+        'originalAddress' => preg_quote($address, '/'),
+        'noResponseText' => $hesklang['nole'],
+        'yesResponseText' => $hesklang['yfix']
+    );
+} // END hesk_emailTypoShow()
+
+
+function hesk_emailTypo($address)
+{
+	global $hesk_settings;
+
+	// Remove anything more than a single address
+	$address = str_replace(strstr($address,','),'',$address);
+	$address = str_replace(strstr($address,';'),'',$address);
+	$address = strtolower(trim($address));
+
+	// Get email domain
+    $domain = substr(strrchr($address, '@'), 1);
+
+	// If no domain return false
+	if ( ! $domain)
+    {
+    	return false;
+    }
+
+	// If we have an exact match return false
+    if ( in_array($domain, $hesk_settings['email_providers']) )
+    {
+    	return false;
+    }
+
+
+	$shortest = -1;
+    $closest  = '';
+
+	foreach ($hesk_settings['email_providers'] as $provider)
+    {
+		$similar =  levenshtein($domain, $provider, 2, 1, 3);
+
+		if ($similar < 1)
+        {
+        	return false;
+        }
+
+	    if ($similar < $shortest || $shortest < 0)
+        {
+	        $closest  = $provider;
+	        $shortest = $similar;
+	    }
+    }
+
+    if ($shortest < 4)
+    {
+    	return str_replace($domain, $closest, $address);
+    }
+    else
+    {
+    	return false;
+    }
+}  // END hesk_emailTypo()
+?>
diff --git a/hesk/theme/hesk3/config.json b/hesk/theme/hesk3/config.json
new file mode 100644
index 0000000..207c38c
--- /dev/null
+++ b/hesk/theme/hesk3/config.json
@@ -0,0 +1,3 @@
+{
+  "name": "HESK"
+}
\ No newline at end of file
diff --git a/hesk/theme/hesk3/customer/create-ticket/category-select.php b/hesk/theme/hesk3/customer/create-ticket/category-select.php
new file mode 100644
index 0000000..77604ab
--- /dev/null
+++ b/hesk/theme/hesk3/customer/create-ticket/category-select.php
@@ -0,0 +1,172 @@
+<?php
+global $hesk_settings, $hesklang;
+
+// This guard is used to ensure that users can't hit this outside of actual HESK code
+if (!defined('IN_SCRIPT')) {
+    die();
+}
+
+require_once(TEMPLATE_PATH . 'customer/util/alerts.php');
+?>
+<!DOCTYPE html>
+<html lang="en">
+
+<head>
+    <meta charset="utf-8" />
+    <title><?php echo $hesk_settings['hesk_title']; ?></title>
+    <meta http-equiv="X-UA-Compatible" content="IE=Edge" />
+    <meta name="viewport" content="width=device-width,minimum-scale=1.0,maximum-scale=1.0" />
+    <meta name="description" content="" />
+    <meta name="keywords" content="" />
+    <meta name="author" content="" />
+    <meta name="theme-color" content="#fff" />
+    <meta name="format-detection" content="telephone=no" />
+    <link rel="stylesheet" media="all" href="<?php echo TEMPLATE_PATH; ?>customer/css/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.css" />
+
+    <style>
+        .form-footer .btn {
+            margin-top: 20px;
+            width: 100%;
+        }
+    </style>
+
+    <?php include(TEMPLATE_PATH . '../../head.txt'); ?>
+</head>
+
+<body class="cust-help">
+<?php include(TEMPLATE_PATH . '../../header.txt'); ?>
+<div class="wrapper">
+    <main class="main">
+        <header class="header">
+            <div class="contr">
+                <div class="header__inner">
+                    <a href="<?php echo $hesk_settings['hesk_url']; ?>" class="header__logo">
+                        <?php echo $hesk_settings['hesk_title']; ?>
+                    </a>
+                    <?php if ($hesk_settings['can_sel_lang']): ?>
+                        <div class="header__lang">
+                            <form method="get" action="" style="margin:0;padding:0;border:0;white-space:nowrap;">
+                                <div class="dropdown-select center out-close">
+                                    <select name="language" onchange="this.form.submit()">
+                                        <?php hesk_listLanguages(); ?>
+                                    </select>
+                                </div>
+                                <?php foreach (hesk_getCurrentGetParameters() as $key => $value): ?>
+                                    <input type="hidden" name="<?php echo hesk_htmlentities($key); ?>"
+                                           value="<?php echo hesk_htmlentities($value); ?>">
+                                <?php endforeach; ?>
+                            </form>
+                        </div>
+                    <?php endif; ?>
+                </div>
+            </div>
+        </header>
+        <div class="breadcrumbs">
+            <div class="contr">
+                <div class="breadcrumbs__inner">
+                    <a href="<?php echo $hesk_settings['site_url']; ?>">
+                        <span><?php echo $hesk_settings['site_title']; ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <a href="<?php echo $hesk_settings['hesk_url']; ?>">
+                        <span><?php echo $hesk_settings['hesk_title']; ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <div class="last"><?php echo $hesklang['submit_ticket']; ?></div>
+                </div>
+            </div>
+        </div>
+        <div class="main__content">
+            <div class="contr">
+                <div style="margin-bottom: 20px;">
+                    <?php
+                    hesk3_show_messages($messages);
+                    ?>
+                </div>
+                <h3 class="article__heading article__heading--form">
+                    <span class="ml-1"><?php echo $hesklang['select_category_text']; ?></span>
+                </h3>
+                <?php
+                // Show dropdown or list, depending on number of categories
+                if (count($hesk_settings['categories']) > $hesk_settings['cat_show_select']):
+                ?>
+                    <form action="index.php" method="get">
+                        <select class="form-control" name="category" id="select_category">
+                            <?php
+                            if ($hesk_settings['select_cat'])
+                            {
+                                echo '<option value="">'.$hesklang['select'].'</option>';
+                            }
+                            foreach ($hesk_settings['categories'] as $k=>$v)
+                            {
+                                echo '<option value="'.$k.'">'.$v.'</option>';
+                            }
+                            ?>
+                        </select>
+                        <div class="form-footer">
+                            <button class="btn btn-full" type="submit"><?php echo $hesklang['c2c']; ?></button>
+                            <input type="hidden" name="a" value="add">
+                        </div>
+                    </form>
+                <?php else: ?>
+                    <div class="nav">
+                        <?php foreach ($hesk_settings['categories'] as $k => $v): ?>
+                        <a href="index.php?a=add&amp;category=<?php echo $k; ?>" class="navlink">
+                            <div class="icon-in-circle">
+                                <svg class="icon icon-chevron-right">
+                                    <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                                </svg>
+                            </div>
+                            <div>
+                                <h5 class="navlink__title"><?php echo $v; ?></h5>
+                            </div>
+                        </a>
+                        <?php endforeach; ?>
+                    </div>
+                <?php endif; ?>
+            </div>
+        </div>
+<?php
+/*******************************************************************************
+The code below handles HESK licensing and must be included in the template.
+
+Removing this code is a direct violation of the HESK End User License Agreement,
+will void all support and may result in unexpected behavior.
+
+To purchase a HESK license and support future HESK development please visit:
+https://www.hesk.com/buy.php
+*******************************************************************************/
+$hesk_settings['hesk_license']('Qo8Zm9vdGVyIGNsYXNzPSJmb290ZXIiPg0KICAgIDxwIGNsY
+XNzPSJ0ZXh0LWNlbnRlciI+UG93ZXJlZCBieSA8YSBocmVmPSJodHRwczovL3d3dy5oZXNrLmNvbSIgY
+2xhc3M9ImxpbmsiPkhlbHAgRGVzayBTb2Z0d2FyZTwvYT4gPHNwYW4gY2xhc3M9ImZvbnQtd2VpZ2h0L
+WJvbGQiPkhFU0s8L3NwYW4+LCBpbiBwYXJ0bmVyc2hpcCB3aXRoIDxhIGhyZWY9Imh0dHBzOi8vd3d3L
+nN5c2FpZC5jb20vP3V0bV9zb3VyY2U9SGVzayZhbXA7dXRtX21lZGl1bT1jcGMmYW1wO3V0bV9jYW1wY
+Wlnbj1IZXNrUHJvZHVjdF9Ub19IUCIgY2xhc3M9ImxpbmsiPlN5c0FpZCBUZWNobm9sb2dpZXM8L2E+P
+C9wPg0KPC9mb290ZXI+DQo=',"\104", "347db01e129edd4b3877f70ea6fed019462ae827");
+/*******************************************************************************
+END LICENSE CODE
+*******************************************************************************/
+?>
+    </main>
+</div>
+<?php include(TEMPLATE_PATH . '../../footer.txt'); ?>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery-3.4.1.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/hesk_functions.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/svg4everybody.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.scrollbar.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/selectize.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.en.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.autocomplete.js"></script>
+<script>
+    $(document).ready(function() {
+        $('#select_category').selectize();
+    });
+</script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.js"></script>
+</body>
+</html>
diff --git a/hesk/theme/hesk3/customer/create-ticket/create-ticket-confirmation.php b/hesk/theme/hesk3/customer/create-ticket/create-ticket-confirmation.php
new file mode 100644
index 0000000..750ea28
--- /dev/null
+++ b/hesk/theme/hesk3/customer/create-ticket/create-ticket-confirmation.php
@@ -0,0 +1,137 @@
+<?php
+global $hesk_settings, $hesklang;
+/**
+ * @var string $trackingId
+ * @var boolean $emailProvided
+ */
+
+// This guard is used to ensure that users can't hit this outside of actual HESK code
+if (!defined('IN_SCRIPT')) {
+    die();
+}
+
+require_once(TEMPLATE_PATH . 'customer/util/alerts.php');
+?>
+<!DOCTYPE html>
+<html lang="en">
+
+<head>
+    <meta charset="utf-8" />
+    <title><?php echo $hesk_settings['hesk_title']; ?></title>
+    <meta http-equiv="X-UA-Compatible" content="IE=Edge" />
+    <meta name="viewport" content="width=device-width,minimum-scale=1.0,maximum-scale=1.0" />
+    <meta name="description" content="" />
+    <meta name="keywords" content="" />
+    <meta name="author" content="" />
+    <meta name="theme-color" content="#fff" />
+    <meta name="format-detection" content="telephone=no" />
+    <link rel="stylesheet" media="all" href="<?php echo TEMPLATE_PATH; ?>customer/css/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.css" />
+    <?php include(TEMPLATE_PATH . '../../head.txt'); ?>
+</head>
+
+<body class="cust-help">
+<?php include(TEMPLATE_PATH . '../../header.txt'); ?>
+<div class="wrapper">
+    <main class="main">
+        <header class="header">
+            <div class="contr">
+                <div class="header__inner">
+                    <a href="<?php echo $hesk_settings['hesk_url']; ?>" class="header__logo">
+                        <?php echo $hesk_settings['hesk_title']; ?>
+                    </a>
+                    <?php if ($hesk_settings['can_sel_lang']): ?>
+                        <div class="header__lang">
+                            <form method="get" action="" style="margin:0;padding:0;border:0;white-space:nowrap;">
+                                <div class="dropdown-select center out-close">
+                                    <select name="language" onchange="this.form.submit()">
+                                        <?php hesk_listLanguages(); ?>
+                                    </select>
+                                </div>
+                                <?php foreach (hesk_getCurrentGetParameters() as $key => $value): ?>
+                                    <input type="hidden" name="<?php echo hesk_htmlentities($key); ?>"
+                                           value="<?php echo hesk_htmlentities($value); ?>">
+                                <?php endforeach; ?>
+                            </form>
+                        </div>
+                    <?php endif; ?>
+                </div>
+            </div>
+        </header>
+        <div class="breadcrumbs">
+            <div class="contr">
+                <div class="breadcrumbs__inner">
+                    <a href="<?php echo $hesk_settings['site_url']; ?>">
+                        <span><?php echo $hesk_settings['site_title']; ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <a href="<?php echo $hesk_settings['hesk_url']; ?>">
+                        <span><?php echo $hesk_settings['hesk_title']; ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <div class="last"><?php echo $hesklang['ticket_submitted']; ?></div>
+                </div>
+            </div>
+        </div>
+        <div class="main__content">
+            <div class="contr">
+                <div class="main__content notice-flash">
+                    <div class="notification green">
+                        <p><b><?php echo $hesklang['ticket_submitted']; ?></b></p>
+                        <p>
+                            <?php echo $hesklang['ticket_submitted_success']; ?>: <span class="font-weight-bold"><?php echo $trackingId; ?></span>
+                            <br><br>
+                            <?php
+                            if (!$emailProvided) {
+                                echo $hesklang['write_down'];
+                            }
+                            if ($emailProvided && $hesk_settings['notify_new'] && $hesk_settings['spam_notice']) {
+                                echo $hesklang['spam_inbox'];
+                            }
+                            ?><br><br>
+                            <a class="btn btn-full" ripple="ripple" href="<?php echo $hesk_settings['hesk_url']; ?>/ticket.php?track=<?php echo $trackingId ?>">
+                                <?php echo $hesklang['view_your_ticket']; ?>
+                            </a>
+                        </p>
+                    </div>
+                </div>
+            </div>
+        </div>
+<?php
+/*******************************************************************************
+The code below handles HESK licensing and must be included in the template.
+
+Removing this code is a direct violation of the HESK End User License Agreement,
+will void all support and may result in unexpected behavior.
+
+To purchase a HESK license and support future HESK development please visit:
+https://www.hesk.com/buy.php
+*******************************************************************************/
+$hesk_settings['hesk_license']('Qo8Zm9vdGVyIGNsYXNzPSJmb290ZXIiPg0KICAgIDxwIGNsY
+XNzPSJ0ZXh0LWNlbnRlciI+UG93ZXJlZCBieSA8YSBocmVmPSJodHRwczovL3d3dy5oZXNrLmNvbSIgY
+2xhc3M9ImxpbmsiPkhlbHAgRGVzayBTb2Z0d2FyZTwvYT4gPHNwYW4gY2xhc3M9ImZvbnQtd2VpZ2h0L
+WJvbGQiPkhFU0s8L3NwYW4+LCBpbiBwYXJ0bmVyc2hpcCB3aXRoIDxhIGhyZWY9Imh0dHBzOi8vd3d3L
+nN5c2FpZC5jb20vP3V0bV9zb3VyY2U9SGVzayZhbXA7dXRtX21lZGl1bT1jcGMmYW1wO3V0bV9jYW1wY
+Wlnbj1IZXNrUHJvZHVjdF9Ub19IUCIgY2xhc3M9ImxpbmsiPlN5c0FpZCBUZWNobm9sb2dpZXM8L2E+P
+C9wPg0KPC9mb290ZXI+DQo=',"\104", "347db01e129edd4b3877f70ea6fed019462ae827");
+/*******************************************************************************
+END LICENSE CODE
+*******************************************************************************/
+?>
+    </main>
+</div>
+<?php include(TEMPLATE_PATH . '../../footer.txt'); ?>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery-3.4.1.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/hesk_functions.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/svg4everybody.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.scrollbar.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/selectize.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.en.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.autocomplete.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.js"></script>
+</body>
+</html>
diff --git a/hesk/theme/hesk3/customer/create-ticket/create-ticket.php b/hesk/theme/hesk3/customer/create-ticket/create-ticket.php
new file mode 100644
index 0000000..4992f9e
--- /dev/null
+++ b/hesk/theme/hesk3/customer/create-ticket/create-ticket.php
@@ -0,0 +1,443 @@
+<?php
+global $hesk_settings, $hesklang;
+/**
+ * @var string $categoryName
+ * @var int $categoryId
+ * @var array $visibleCustomFieldsBeforeMessage
+ * @var array $visibleCustomFieldsAfterMessage
+ * @var array $customFieldsBeforeMessage
+ * @var array $customFieldsAfterMessage
+ */
+
+// This guard is used to ensure that users can't hit this outside of actual HESK code
+if (!defined('IN_SCRIPT')) {
+    die();
+}
+
+require_once(TEMPLATE_PATH . 'customer/util/alerts.php');
+require_once(TEMPLATE_PATH . 'customer/util/custom-fields.php');
+?>
+<!DOCTYPE html>
+<html lang="en">
+
+<head>
+    <meta charset="utf-8" />
+    <title><?php echo $hesk_settings['tmp_title']; ?></title>
+    <meta http-equiv="X-UA-Compatible" content="IE=Edge" />
+    <meta name="viewport" content="width=device-width,minimum-scale=1.0,maximum-scale=1.0" />
+    <meta name="description" content="" />
+    <meta name="keywords" content="" />
+    <meta name="author" content="" />
+    <meta name="theme-color" content="#fff" />
+    <meta name="format-detection" content="telephone=no" />
+    <link rel="stylesheet" media="all" href="<?php echo TEMPLATE_PATH; ?>customer/css/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.css" />
+
+    <style>
+        .form-footer .btn {
+            margin-top: 20px;
+            width: 100%;
+        }
+    </style>
+    <?php include(TEMPLATE_PATH . '../../head.txt'); ?>
+</head>
+<body class="cust-help">
+<?php include(TEMPLATE_PATH . '../../header.txt'); ?>
+<div class="wrapper">
+    <main class="main">
+        <header class="header">
+            <div class="contr">
+                <div class="header__inner">
+                    <a href="<?php echo $hesk_settings['hesk_url']; ?>" class="header__logo">
+                        <?php echo $hesk_settings['hesk_title']; ?>
+                    </a>
+                    <?php if ($hesk_settings['can_sel_lang']): ?>
+                        <div class="header__lang">
+                            <form method="get" action="" style="margin:0;padding:0;border:0;white-space:nowrap;">
+                                <div class="dropdown-select center out-close">
+                                    <select name="language" onchange="this.form.submit()">
+                                        <?php hesk_listLanguages(); ?>
+                                    </select>
+                                </div>
+                                <?php foreach (hesk_getCurrentGetParameters() as $key => $value): ?>
+                                    <input type="hidden" name="<?php echo hesk_htmlentities($key); ?>"
+                                           value="<?php echo hesk_htmlentities($value); ?>">
+                                <?php endforeach; ?>
+                            </form>
+                        </div>
+                    <?php endif; ?>
+                </div>
+            </div>
+        </header>
+        <div class="breadcrumbs">
+            <div class="contr">
+                <div class="breadcrumbs__inner">
+                    <a href="<?php echo $hesk_settings['site_url']; ?>">
+                        <span><?php echo $hesk_settings['site_title']; ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <a href="index.php">
+                        <span><?php echo $hesk_settings['hesk_title']; ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <a href="index.php?a=add">
+                        <span><?php echo $hesklang['submit_ticket'] ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <div class="last"><?php echo $categoryName; ?></div>
+                </div>
+            </div>
+        </div>
+        <div class="main__content">
+            <div class="contr">
+                <div style="margin-bottom: 20px;">
+                    <?php
+                    hesk3_show_messages($messages);
+                    ?>
+                </div>
+                <h3 class="article__heading article__heading--form">
+                    <div class="icon-in-circle">
+                        <svg class="icon icon-submit-ticket">
+                            <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-submit-ticket"></use>
+                        </svg>
+                    </div>
+                    <span class="ml-1"><?php echo $hesklang['submit_a_support_request']; ?></span>
+                </h3>
+                <div class="article-heading-tip">
+                    <span><?php echo $hesklang['req_marked_with']; ?></span>
+                    <span class="label required"></span>
+                </div>
+                <form class="form form-submit-ticket ticket-create <?php echo count($_SESSION['iserror']) ? 'invalid' : ''; ?>" method="post" action="submit_ticket.php?submit=1" name="form1" id="form1" enctype="multipart/form-data">
+                    <section class="form-groups">
+                        <div class="form-group error">
+                            <label class="label required"><?php echo $hesklang['name']; ?></label>
+                            <input type="text" name="name" class="form-control <?php if (in_array('name',$_SESSION['iserror'])) {echo 'isEerror';} ?>" maxlength="50" value="<?php if (isset($_SESSION['c_name'])) {echo stripslashes(hesk_input($_SESSION['c_name']));} ?>" required>
+                        </div>
+                        <div class="form-group">
+                            <label class="label <?php if ($hesk_settings['require_email']) { ?>required<?php } ?>"><?php echo $hesklang['email']; ?></label>
+                            <input type="email"
+                                   class="form-control <?php if (in_array('email',$_SESSION['iserror'])) {echo 'isError';} elseif (in_array('email',$_SESSION['isnotice'])) {echo 'isNotice';} ?>"
+                                   name="email" id="email" maxlength="1000"
+                                   value="<?php if (isset($_SESSION['c_email'])) {echo stripslashes(hesk_input($_SESSION['c_email']));} ?>" <?php if($hesk_settings['detect_typos']) { echo ' onblur="HESK_FUNCTIONS.suggestEmail(\'email\', \'email_suggestions\', 0)"'; } ?>
+                                   <?php if ($hesk_settings['require_email']) { ?>required<?php } ?>>
+                            <div id="email_suggestions"></div>
+                        </div>
+                        <?php if ($hesk_settings['confirm_email']): ?>
+                            <div class="form-group">
+                                <label class="label <?php if ($hesk_settings['require_email']) { ?>required<?php } ?>"><?php echo $hesklang['confemail']; ?></label>
+                                <input type="email"
+                                       class="form-control <?php if (in_array('email2',$_SESSION['iserror'])) {echo 'isError';} elseif (in_array('email2',$_SESSION['isnotice'])) {echo 'isNotice';} ?>"
+                                       name="email" id="email" maxlength="1000"
+                                       value="<?php if (isset($_SESSION['c_email2'])) {echo stripslashes(hesk_input($_SESSION['c_email2']));} ?>"
+                                       <?php if ($hesk_settings['require_email']) { ?>required<?php } ?>>
+                            </div>
+                        <?php endif; ?>
+                    </section>
+                    <?php if ($hesk_settings['cust_urgency']): ?>
+                        <section class="param">
+                            <span class="label required"><?php echo $hesklang['priority']; ?></span>
+                            <div class="dropdown-select center out-close priority">
+                                <select name="priority">
+                                    <?php if ($hesk_settings['select_pri']): ?>
+                                        <option value=""><?php echo $hesklang['select']; ?></option>
+                                    <?php endif; ?>
+                                    <option value="low" <?php if(isset($_SESSION['c_priority']) && $_SESSION['c_priority']=='low') {echo 'selected';} ?>>
+                                        <?php echo $hesklang['low']; ?>
+                                    </option>
+                                    <option value="medium" <?php if(isset($_SESSION['c_priority']) && $_SESSION['c_priority']=='medium') {echo 'selected';} ?>>
+                                        <?php echo $hesklang['medium']; ?>
+                                    </option>
+                                    <option value="high" <?php if(isset($_SESSION['c_priority']) && $_SESSION['c_priority']=='high') {echo 'selected';} ?>>
+                                        <?php echo $hesklang['high']; ?>
+                                    </option>
+                                </select>
+                            </div>
+                        </section>
+                    <?php
+                    endif;
+                    if (count($visibleCustomFieldsBeforeMessage) > 0):
+                    ?>
+                    <div class="divider"></div>
+                    <?php
+                    endif;
+                    hesk3_output_custom_fields($customFieldsBeforeMessage);
+
+                    if ($hesk_settings['require_subject'] != -1 || $hesk_settings['require_message'] != -1): ?>
+                        <div class="divider"></div>
+                        <?php if ($hesk_settings['require_subject'] != -1): ?>
+                            <div class="form-group">
+                                <label class="label <?php if ($hesk_settings['require_subject']) { ?>required<?php } ?>">
+                                    <?php echo $hesklang['subject']; ?>
+                                </label>
+                                <input type="text" class="form-control <?php if (in_array('subject',$_SESSION['iserror'])) {echo 'isError';} ?>"
+                                       name="subject" maxlength="70"
+                                       value="<?php if (isset($_SESSION['c_subject'])) {echo stripslashes(hesk_input($_SESSION['c_subject']));} ?>"
+                                       <?php if ($hesk_settings['require_subject']) { ?>required<?php } ?>>
+                            </div>
+                            <?php
+                        endif;
+                        if ($hesk_settings['require_message'] != -1): ?>
+                            <div class="form-group">
+                                <label class="label <?php if ($hesk_settings['require_message']) { ?>required<?php } ?>">
+                                    <?php echo $hesklang['message']; ?>
+                                </label>
+                                <textarea class="form-control <?php if (in_array('message',$_SESSION['iserror'])) {echo 'isError';} ?>"
+                                          name="message" rows="12" cols="60"
+                                          <?php if ($hesk_settings['require_message']) { ?>required<?php } ?>><?php if (isset($_SESSION['c_message'])) {echo stripslashes(hesk_input($_SESSION['c_message']));} ?></textarea>
+                                <?php if (has_public_kb() && $hesk_settings['kb_recommendanswers']): ?>
+                                    <div class="kb-suggestions" style="margin: 0 auto; width: 100%; max-width: 752px; display: none">
+                                        <div class="alert">
+                                            <div class="alert__inner">
+                                                <div class="alert__head">
+                                                    <h6 class="alert__title"><?php echo $hesklang['sc']; ?>:</h6>
+                                                </div>
+                                                <ul id="kb-suggestion-list" class="type--list">
+                                                </ul>
+                                            </div>
+                                        </div>
+                                        <div id="suggested-article-hidden-inputs" style="display: none">
+                                            <?php // Will be populated with the list sent to the create ticket logic ?>
+                                        </div>
+                                    </div>
+                                <?php endif; ?>
+                            </div>
+                            <?php
+                        endif;
+                    endif;
+
+                    if (count($visibleCustomFieldsAfterMessage) > 0): ?>
+                    <div class="divider"></div>
+                    <?php
+                    endif;
+
+                    hesk3_output_custom_fields($customFieldsAfterMessage);
+
+                    if ($hesk_settings['attachments']['use']):
+                    ?>
+                        <div class="divider"></div>
+                        <section class="param param--attach">
+                            <span class="label"><?php echo $hesklang['attachments']; ?></span>
+                            <div class="attach">
+                                <div>
+                                    <?php
+                                    for ($i=1;$i<=$hesk_settings['attachments']['max_number'];$i++)
+                                    {
+                                        $cls = ($i == 1 && in_array('attachments',$_SESSION['iserror'])) ? ' class="isError" ' : '';
+                                        echo '<input type="file" name="attachment['.$i.']" size="50" '.$cls.' /><br />';
+                                    }
+                                    ?>
+                                </div>
+                                <div class="attach-tooltype">
+                                    <span><?php echo sprintf($hesklang['maximum_x_attachments'], $hesk_settings['attachments']['max_number']); ?></span>
+                                    <a onclick="HESK_FUNCTIONS.openWindow('file_limits.php',250,500)">
+                                        <div class="tooltype right">
+                                            <svg class="icon icon-info">
+                                                <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-info"></use>
+                                            </svg>
+                                        </div>
+                                    </a>
+                                </div>
+                            </div>
+                        </section>
+                        <div class="divider"></div>
+                        <?php
+                    endif;
+
+                    if ($hesk_settings['question_use'] || ($hesk_settings['secimg_use'] && $hesk_settings['recaptcha_use'] !== 1)):
+                    ?>
+                    <div class="captcha-block">
+                        <h3><?php echo $hesklang['verify_header']; ?></h3>
+
+                        <?php if ($hesk_settings['question_use']): ?>
+                        <div class="form-group">
+                            <label class="required"><?php echo $hesk_settings['question_ask']; ?></label>
+                            <?php
+                            $value = '';
+                            if (isset($_SESSION['c_question']))
+                            {
+                                $value = stripslashes(hesk_input($_SESSION['c_question']));
+                            }
+                            ?>
+                            <input type="text" class="form-control <?php echo in_array('question',$_SESSION['iserror']) ? 'isError' : ''; ?>"
+                                   name="question" size="20" value="<?php echo $value; ?>">
+                        </div>
+                        <?php
+                            endif;
+
+                            if ($hesk_settings['secimg_use'] && $hesk_settings['recaptcha_use'] != 1)
+                            {
+                                ?>
+                                <div class="form-group">
+                                    <?php
+                                    // SPAM prevention verified for this session
+                                    if (isset($_SESSION['img_verified']))
+                                    {
+                                        echo $hesklang['vrfy'];
+                                    }
+                                    // Use reCAPTCHA V2?
+                                    elseif ($hesk_settings['recaptcha_use'] == 2)
+                                    {
+                                        ?>
+                                        <div class="g-recaptcha" data-sitekey="<?php echo $hesk_settings['recaptcha_public_key']; ?>"></div>
+                                        <?php
+                                    }
+                                    // At least use some basic PHP generated image (better than nothing)
+                                    else
+                                    {
+                                        $cls = in_array('mysecnum',$_SESSION['iserror']) ? 'isError' : '';
+                                        ?>
+                                        <img name="secimg" src="print_sec_img.php?<?php echo rand(10000,99999); ?>" width="150" height="40" alt="<?php echo $hesklang['sec_img']; ?>" title="<?php echo $hesklang['sec_img']; ?>" style="vertical-align:text-bottom">
+                                        <a class="btn btn-refresh" href="javascript:void(0)" onclick="javascript:document.form1.secimg.src='print_sec_img.php?'+ ( Math.floor((90000)*Math.random()) + 10000);">
+                                            <svg class="icon icon-refresh">
+                                                <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-refresh"></use>
+                                            </svg>
+                                        </a>
+                                        <label class="required"><?php echo $hesklang['sec_enter']; ?></label>
+                                        <input type="text" name="mysecnum" size="20" maxlength="5" class="form-control <?php echo $cls; ?>">
+                                    <?php
+                                    }
+                                    ?>
+                                </div>
+                                <?php
+                            }
+                            ?>
+                    </div>
+                    <div class="divider"></div>
+                        <?php
+                    endif;
+
+                    if ($hesk_settings['submit_notice']):
+                    ?>
+                    <div class="alert">
+                        <div class="alert__inner">
+                            <b class="font-weight-bold"><?php echo $hesklang['before_submit']; ?>:</b>
+                            <ul>
+                                <li><?php echo $hesklang['all_info_in']; ?>.</li>
+                                <li><?php echo $hesklang['all_error_free']; ?>.</li>
+                            </ul>
+                            <br>
+                            <b class="font-weight-bold"><?php echo $hesklang['we_have']; ?>:</b>
+                            <ul>
+                                <li><?php echo hesk_htmlspecialchars(hesk_getClientIP()).' '.$hesklang['recorded_ip']; ?></li>
+                                <li><?php echo $hesklang['recorded_time']; ?></li>
+                            </ul>
+                        </div>
+                    </div>
+                    <?php endif; ?>
+
+
+                    <div class="form-footer">
+                        <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+                        <input type="hidden" name="category" value="<?php echo $categoryId; ?>">
+                        <button type="submit" class="btn btn-full" ripple="ripple" id="recaptcha-submit">
+                            <?php echo $hesklang['sub_ticket']; ?>
+                        </button>
+                        <!-- Do not delete or modify the code below, it is used to detect simple SPAM bots -->
+                        <input type="hidden" name="hx" value="3" /><input type="hidden" name="hy" value="">
+                        <!-- >
+                        <input type="text" name="phone" value="3">
+                        < -->
+                    </div>
+                    <?php
+                    // Use Invisible reCAPTCHA?
+                    if ($hesk_settings['secimg_use'] && $hesk_settings['recaptcha_use'] == 1 && ! isset($_SESSION['img_verified']))
+                    {
+                        ?>
+                        <div class="g-recaptcha" data-sitekey="<?php echo $hesk_settings['recaptcha_public_key']; ?>" data-bind="recaptcha-submit" data-callback="recaptcha_submitForm"></div>
+                        <?php
+                    }
+                    ?>
+                </form>
+            </div>
+        </div>
+<?php
+/*******************************************************************************
+The code below handles HESK licensing and must be included in the template.
+
+Removing this code is a direct violation of the HESK End User License Agreement,
+will void all support and may result in unexpected behavior.
+
+To purchase a HESK license and support future HESK development please visit:
+https://www.hesk.com/buy.php
+*******************************************************************************/
+$hesk_settings['hesk_license']('Qo8Zm9vdGVyIGNsYXNzPSJmb290ZXIiPg0KICAgIDxwIGNsY
+XNzPSJ0ZXh0LWNlbnRlciI+UG93ZXJlZCBieSA8YSBocmVmPSJodHRwczovL3d3dy5oZXNrLmNvbSIgY
+2xhc3M9ImxpbmsiPkhlbHAgRGVzayBTb2Z0d2FyZTwvYT4gPHNwYW4gY2xhc3M9ImZvbnQtd2VpZ2h0L
+WJvbGQiPkhFU0s8L3NwYW4+LCBpbiBwYXJ0bmVyc2hpcCB3aXRoIDxhIGhyZWY9Imh0dHBzOi8vd3d3L
+nN5c2FpZC5jb20vP3V0bV9zb3VyY2U9SGVzayZhbXA7dXRtX21lZGl1bT1jcGMmYW1wO3V0bV9jYW1wY
+Wlnbj1IZXNrUHJvZHVjdF9Ub19IUCIgY2xhc3M9ImxpbmsiPlN5c0FpZCBUZWNobm9sb2dpZXM8L2E+P
+C9wPg0KPC9mb290ZXI+DQo=',"\104", "347db01e129edd4b3877f70ea6fed019462ae827");
+/*******************************************************************************
+END LICENSE CODE
+*******************************************************************************/
+?>
+    </main>
+    <!-- end main -->
+</div>
+<?php include(TEMPLATE_PATH . '../../footer.txt'); ?>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery-3.4.1.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/hesk_functions.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/svg4everybody.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.scrollbar.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/selectize.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.en.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.autocomplete.js"></script>
+<?php
+if (defined('RECAPTCHA'))
+{
+    echo '<script src="https://www.google.com/recaptcha/api.js?hl='.$hesklang['RECAPTCHA'].'" async defer></script>';
+    echo '<script type="text/javascript">
+        function recaptcha_submitForm() {
+            document.getElementById("form1").submit();
+        }
+        </script>';
+}
+?>
+<script>
+    $(document).ready(function() {
+        $('#select_category').selectize();
+    });
+</script>
+<?php if (has_public_kb() && $hesk_settings['kb_recommendanswers']): ?>
+<script type="text/javascript">
+    var noArticlesFoundText = <?php echo json_encode($hesklang['nsfo']); ?>;
+
+    $(document).ready(function() {
+        HESK_FUNCTIONS.getKbTicketSuggestions($('input[name="subject"]'),
+            $('textarea[name="message"]'),
+            function(data) {
+                $('.kb-suggestions').show();
+                var $suggestionList = $('#kb-suggestion-list');
+                var $suggestedArticlesHiddenInputsList = $('#suggested-article-hidden-inputs');
+                $suggestionList.html('');
+                $suggestedArticlesHiddenInputsList.html('');
+                var format = '<li style="margin-bottom: 5px">' +
+                    '<a class="link" href="knowledgebase.php?article={0}">{1}</a>' +
+                    '<br>' +
+                    '{2}' +
+                    '</li>';
+                var hiddenInputFormat = '<input type="hidden" name="suggested[]" value="{0}">';
+                var results = false;
+                $.each(data, function() {
+                    results = true;
+                    $suggestionList.append(format.replace('{0}', this.id).replace('{1}', this.subject).replace('{2}', this.contentPreview));
+                    $suggestedArticlesHiddenInputsList.append(hiddenInputFormat.replace('{0}', this.hiddenInputValue));
+                });
+
+                if (!results) {
+                    $suggestionList.append('<li>' + noArticlesFoundText + '</li>');
+                }
+            }
+        );
+    });
+</script>
+<?php endif; ?>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.js"></script>
+</body>
+</html>
diff --git a/hesk/theme/hesk3/customer/css/app.css b/hesk/theme/hesk3/customer/css/app.css
new file mode 100644
index 0000000..2f80bdd
--- /dev/null
+++ b/hesk/theme/hesk3/customer/css/app.css
@@ -0,0 +1,2192 @@
+@charset "UTF-8";
+a, abbr, acronym, address, applet, article, aside, audio, b, big, blockquote, body, canvas, caption, center, cite, code, dd, del, details, dfn, div, dl, dt, em, embed, fieldset, figcaption, figure, footer, form, h1, h2, h3, h4, h5, h6, header, hgroup, html, i, iframe, img, ins, kbd, label, legend, li, mark, menu, nav, object, ol, output, p, pre, q, ruby, s, samp, section, small, span, strike, strong, sub, summary, sup, table, tbody, td, tfoot, th, thead, time, tr, tt, u, ul, var, video { margin: 0; padding: 0; border: 0; font-size: 100%; vertical-align: baseline; }
+
+/* HTML5 display-role reset for older browsers */
+article, aside, details, figcaption, figure, footer, header, hgroup, menu, nav, section { display: block; }
+
+body { line-height: 1; }
+
+ol, ul { list-style: none; }
+
+blockquote, q { quotes: none; }
+
+blockquote:after, blockquote:before { content: ''; content: none; }
+
+q:after, q:before { content: ''; content: none; }
+
+table { border-collapse: collapse; border-spacing: 0; }
+
+a { text-decoration: none; color: #26282a; transition: color 250ms ease; }
+
+a:hover { text-decoration: none; }
+
+.footer a, .notification a { text-decoration: underline ! important; color: #1776ea; }
+
+.footer a:hover, .notification a:hover { text-decoration: none ! important;}
+
+.icon-01-normal-knowledge-b { width: 1.2em; height: 1em; fill: none; }
+
+.icon-01-normal-team { width: 1.41em; height: 1em; fill: #FFF; }
+
+.icon-01-normal-tickets { width: 0.82em; height: 1em; fill: #FFF; }
+
+.icon-actions { width: 1.23em; height: 1em; fill: #1776EA; }
+
+.icon-add { width: 1em; height: 1em; fill: #1776EA; }
+
+.icon-anonymize { width: 0.88em; height: 1em; fill: #C5CAD4; }
+
+.icon-assign-no { width: 0.96em; height: 1em; fill: #26282A; }
+
+.icon-assign-plus { width: 1em; height: 1em; fill: #26282A; }
+
+.icon-assign { width: 0.86em; height: 1em; fill: #26282A; }
+
+.icon-attach { width: 1em; height: 1em; fill: #C5CAD4; }
+
+.icon-back { width: 3.33em; height: 1em; fill: #26282A; }
+
+.icon-calendar { width: 1em; height: 1em; fill: #1776EA; }
+
+.icon-categories { width: 1em; height: 1em; fill: #FFF; }
+
+.icon-chevron-down { width: 1.33em; height: 1em; fill: #26282A; }
+
+.icon-chevron-left { width: 1em; height: 1em; fill: initial; }
+
+.icon-chevron-right { width: 1em; height: 1em; fill: initial; }
+
+.icon-close-mobile { width: 1em; height: 1em; fill: #FFF; }
+
+.icon-close { width: 1em; height: 1em; fill: #C5CAD4; }
+
+.icon-cross { width: 1em; height: 1em; fill: #C5CAD4; }
+
+.icon-delete { width: 0.94em; height: 1em; fill: #C5CAD4; }
+
+.icon-dismiss { width: 1em; height: 1em; fill: #1776EA; }
+
+.icon-document { width: 0.83em; height: 1em; fill: #959EB0; }
+
+.icon-down { width: 1.33em; height: 1em; fill: #26282A; }
+
+.icon-edit-ticket { width: 1em; height: 1em; fill: #C5CAD4; }
+
+.icon-edit { width: 1em; height: 1em; fill: #1776EA; }
+
+.icon-export { width: 1em; height: 1em; fill: #C5CAD4; }
+
+.icon-eye-close { width: 1.33em; height: 1em; fill: #C5CAD4; }
+
+.icon-eye-open { width: 1em; height: 1em; fill: #C5CAD4; }
+
+.icon-filters { width: 1em; height: 1em; fill: #1776EA; }
+
+.icon-folder { width: 1.22em; height: 1em; fill: #959EB0; }
+
+.icon-info { width: 1em; height: 1em; fill: #959EB0; }
+
+.icon-inquiries { width: 1em; height: 1em; fill: #959EB0; }
+
+.icon-knowledge { width: 1.2em; height: 1em; fill: #FFF; }
+
+.icon-label { width: 1.33em; height: 1em; fill: #959EB0; }
+
+.icon-lock { width: 0.88em; height: 1em; fill: #C5CAD4; }
+
+.icon-log-out { width: 1em; height: 1em; fill: #959EB0; }
+
+.icon-mail-small { width: 1.14em; height: 1em; fill: #C5CAD4; }
+
+.icon-mail { width: 1.22em; height: 1em; fill: #C5CAD4; }
+
+.icon-menu-mobile { width: 1.14em; height: 1em; fill: #FFF; }
+
+.icon-menu { width: 1.43em; height: 1em; fill: #FFF; }
+
+.icon-merge { width: 1em; height: 1em; fill: #26282A; }
+
+.icon-move-to { width: 1em; height: 1em; fill: #26282A; }
+
+.icon-no-photo { width: 0.68em; height: 1em; fill: #FFF; }
+
+.icon-note { width: 1em; height: 1em; fill: #C5CAD4; }
+
+.icon-notes-2 { width: 1em; height: 1em; fill: none; }
+
+.icon-notification { width: 0.91em; height: 1em; fill: #C5CAD4; }
+
+.icon-pause { width: 1em; height: 1em; fill: #959EB0; }
+
+.icon-pin { width: 0.63em; height: 1em; fill: #959EB0; }
+
+.icon-print { width: 1em; height: 1em; fill: #C5CAD4; }
+
+.icon-priority { width: 1em; height: 1em; fill: #26282A; }
+
+.icon-refresh { width: 1em; height: 1em; fill: #C5CAD4; }
+
+.icon-reports { width: 1.22em; height: 1em; fill: #FFF; }
+
+.icon-search-type-knowledge { width: 1.2em; height: 1em; fill: #FFF; }
+
+.icon-search-type-team { width: 1.41em; height: 1em; fill: #FFF; }
+
+.icon-search-type-templates { width: 1em; height: 1em; fill: #FFF; }
+
+.icon-search-type-tickets { width: 0.82em; height: 1em; fill: #FFF; }
+
+.icon-search { width: 1em; height: 1em; fill: #C5CAD4; }
+
+.icon-select { width: 0.5em; height: 1em; fill: #959EB0; }
+
+.icon-settings { width: 1em; height: 1em; fill: #FFF; }
+
+.icon-star-filled { width: 5.6em; height: 1em; fill: #EEB707; }
+
+.icon-star-stroke { width: 5.6em; height: 1em; fill: #DFE4EC; }
+
+.icon-status { width: 0.88em; height: 1em; fill: #26282A; }
+
+.icon-submit-ticket { width: 0.83em; height: 1em; fill: #959EB0; }
+
+.icon-support { width: 1em; height: 1em; fill: #959EB0; }
+
+.icon-tag { width: 1.33em; height: 1em; fill: #C5CAD4; }
+
+.icon-team { width: 1.41em; height: 1em; fill: #FFF; }
+
+.icon-templates { width: 1em; height: 1em; fill: #FFF; }
+
+.icon-tick { width: 1.38em; height: 1em; fill: #002D73; }
+
+.icon-tickets { width: 0.82em; height: 1em; fill: #FFF; }
+
+.icon-tools { width: 1em; height: 1em; fill: #FFF; }
+
+.icon-warning { width: 1em; height: 1em; fill: initial; }
+
+/*************** SCROLLBAR BASE CSS ***************/
+.scroll-wrapper { overflow: hidden !important; padding: 0 !important; position: relative; }
+
+.scroll-wrapper > .scroll-content { border: none !important; box-sizing: content-box !important; height: auto; left: 0; margin: 0; max-height: none; max-width: none !important; overflow: scroll !important; padding: 0; position: relative !important; top: 0; width: auto !important; }
+
+.scroll-wrapper > .scroll-content::-webkit-scrollbar { height: 0; width: 0; }
+
+.scroll-wrapper.scroll--rtl { direction: rtl; }
+
+.scroll-element { box-sizing: content-box; display: none; }
+
+.scroll-element div { box-sizing: content-box; }
+
+.scroll-element .scroll-bar, .scroll-element .scroll-arrow { cursor: default; }
+
+.scroll-element.scroll-x.scroll-scrollx_visible, .scroll-element.scroll-y.scroll-scrolly_visible { display: block; }
+
+.scroll-textarea > .scroll-content { overflow: hidden !important; }
+
+.scroll-textarea > .scroll-content > textarea { border: none !important; box-sizing: border-box; height: 100% !important; margin: 0; max-height: none !important; max-width: none !important; overflow: scroll !important; outline: none; padding: 2px; position: relative !important; top: 0; width: 100% !important; }
+
+.scroll-textarea > .scroll-content > textarea::-webkit-scrollbar { height: 0; width: 0; }
+
+/*************** SIMPLE INNER SCROLLBAR ***************/
+.scrollbar-inner > .scroll-element, .scrollbar-inner > .scroll-element div { border: none; margin: 0; padding: 0; position: absolute; z-index: 10; }
+
+.scrollbar-inner > .scroll-element div { display: block; height: 100%; left: 0; top: 0; width: 100%; }
+
+.scrollbar-inner > .scroll-element.scroll-x { bottom: 2px; height: 8px; left: 0; width: 100%; }
+
+.scrollbar-inner > .scroll-element.scroll-y { height: 100%; right: 2px; top: 0; width: 8px; }
+
+.scrollbar-inner > .scroll-element .scroll-element_outer { overflow: hidden; }
+
+.scrollbar-inner > .scroll-element .scroll-element_outer, .scrollbar-inner > .scroll-element .scroll-element_track, .scrollbar-inner > .scroll-element .scroll-bar { border-radius: 8px; }
+
+.scrollbar-inner > .scroll-element .scroll-element_track, .scrollbar-inner > .scroll-element .scroll-bar { -ms-filter: "progid:DXImageTransform.Microsoft.Alpha(Opacity=40)"; filter: alpha(opacity=40); opacity: 0.4; }
+
+.scrollbar-inner > .scroll-element .scroll-element_track { background-color: #e0e0e0; }
+
+.scrollbar-inner > .scroll-element .scroll-bar { background-color: #c2c2c2; }
+
+.scrollbar-inner > .scroll-element:hover .scroll-bar { background-color: #919191; }
+
+.scrollbar-inner > .scroll-element.scroll-draggable .scroll-bar { background-color: #919191; }
+
+/* update scrollbar offset if both scrolls are visible */
+.scrollbar-inner > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_track { left: -12px; }
+
+.scrollbar-inner > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_track { top: -12px; }
+
+.scrollbar-inner > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size { left: -12px; }
+
+.scrollbar-inner > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size { top: -12px; }
+
+/*************** SIMPLE OUTER SCROLLBAR ***************/
+.scrollbar-outer > .scroll-element, .scrollbar-outer > .scroll-element div { border: none; margin: 0; padding: 0; position: absolute; z-index: 10; }
+
+.scrollbar-outer > .scroll-element { background-color: #ffffff; }
+
+.scrollbar-outer > .scroll-element div { display: block; height: 100%; left: 0; top: 0; width: 100%; }
+
+.scrollbar-outer > .scroll-element.scroll-x { bottom: 0; height: 12px; left: 0; width: 100%; }
+
+.scrollbar-outer > .scroll-element.scroll-y { height: 100%; right: 0; top: 0; width: 4px; }
+
+.scroll-element.scroll-x .scroll-element_outer { height: 8px; top: 2px; }
+
+.scroll-element.scroll-y .scroll-element_outer { left: 0px; width: 4px; }
+
+.scroll-element .scroll-element_outer { overflow: hidden; }
+
+.scroll-element .scroll-element_track { background-color: transparent; }
+
+.scroll-element .scroll-element_outer, .scroll-element .scroll-element_track, .scroll-element .scroll-bar { border-radius: 0px; }
+
+.scroll-element .scroll-bar { background-color: #dfe4ec; }
+
+.scroll-element .scroll-bar:hover { background-color: #dfe4ec; }
+
+.scroll-element.scroll-draggable .scroll-bar { background-color: #dfe4ec; }
+
+/* scrollbar height/width & offset from container borders */
+.scrollbar-outer > .scroll-content.scroll-scrolly_visible { left: -12px; margin-left: 12px; }
+
+.scrollbar-outer > .scroll-content.scroll-scrollx_visible { top: -12px; margin-top: 12px; }
+
+.scrollbar-outer > .scroll-element.scroll-x .scroll-bar { min-width: 10px; }
+
+.scrollbar-outer > .scroll-element.scroll-y .scroll-bar { min-height: 10px; }
+
+/* update scrollbar offset if both scrolls are visible */
+.scrollbar-outer > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_track { left: -14px; }
+
+.scrollbar-outer > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_track { top: -14px; }
+
+.scrollbar-outer > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size { left: -14px; }
+
+.scrollbar-outer > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size { top: -14px; }
+
+/*************** SCROLLBAR MAC OS X ***************/
+.scrollbar-macosx > .scroll-element, .scrollbar-macosx > .scroll-element div { background: none; border: none; margin: 0; padding: 0; position: absolute; z-index: 10; }
+
+.scrollbar-macosx > .scroll-element div { display: block; height: 100%; left: 0; top: 0; width: 100%; }
+
+.scrollbar-macosx > .scroll-element .scroll-element_track { display: none; }
+
+.scrollbar-macosx > .scroll-element .scroll-bar { background-color: #6C6E71; display: block; -ms-filter: "progid:DXImageTransform.Microsoft.Alpha(Opacity=0)"; filter: alpha(opacity=0); opacity: 0; border-radius: 7px; transition: opacity 0.2s linear; }
+
+.scrollbar-macosx:hover > .scroll-element .scroll-bar, .scrollbar-macosx > .scroll-element.scroll-draggable .scroll-bar { -ms-filter: "progid:DXImageTransform.Microsoft.Alpha(Opacity=70)"; filter: alpha(opacity=70); opacity: 0.7; }
+
+.scrollbar-macosx > .scroll-element.scroll-x { bottom: 0px; height: 0px; left: 0; min-width: 100%; overflow: visible; width: 100%; }
+
+.scrollbar-macosx > .scroll-element.scroll-y { height: 100%; min-height: 100%; right: 0px; top: 0; width: 0px; }
+
+/* scrollbar height/width & offset from container borders */
+.scrollbar-macosx > .scroll-element.scroll-x .scroll-bar { height: 7px; min-width: 10px; top: -9px; }
+
+.scrollbar-macosx > .scroll-element.scroll-y .scroll-bar { left: -9px; min-height: 10px; width: 7px; }
+
+.scrollbar-macosx > .scroll-element.scroll-x .scroll-element_outer { left: 2px; }
+
+.scrollbar-macosx > .scroll-element.scroll-x .scroll-element_size { left: -4px; }
+
+.scrollbar-macosx > .scroll-element.scroll-y .scroll-element_outer { top: 2px; }
+
+.scrollbar-macosx > .scroll-element.scroll-y .scroll-element_size { top: -4px; }
+
+/* update scrollbar offset if both scrolls are visible */
+.scrollbar-macosx > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size { left: -11px; }
+
+.scrollbar-macosx > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size { top: -11px; }
+
+/*************** SCROLLBAR LIGHT ***************/
+.scrollbar-light > .scroll-element, .scrollbar-light > .scroll-element div { border: none; margin: 0; overflow: hidden; padding: 0; position: absolute; z-index: 10; }
+
+.scrollbar-light > .scroll-element { background-color: #ffffff; }
+
+.scrollbar-light > .scroll-element div { display: block; height: 100%; left: 0; top: 0; width: 100%; }
+
+.scrollbar-light > .scroll-element .scroll-element_outer { border-radius: 10px; }
+
+.scrollbar-light > .scroll-element .scroll-element_size { background: #dbdbdb; background: url("data:image/svg+xml;base64,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"); background: linear-gradient(to right, #dbdbdb 0%, #e8e8e8 100%); border-radius: 10px; }
+
+.scrollbar-light > .scroll-element.scroll-x { bottom: 0; height: 17px; left: 0; min-width: 100%; width: 100%; }
+
+.scrollbar-light > .scroll-element.scroll-y { height: 100%; min-height: 100%; right: 0; top: 0; width: 17px; }
+
+.scrollbar-light > .scroll-element .scroll-bar { background: #fefefe; background: url("data:image/svg+xml;base64,PD94bWwgdmVyc2lvbj0iMS4wIiA/Pgo8c3ZnIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyIgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgdmlld0JveD0iMCAwIDEgMSIgcHJlc2VydmVBc3BlY3RSYXRpbz0ibm9uZSI+CiAgPGxpbmVhckdyYWRpZW50IGlkPSJncmFkLXVjZ2ctZ2VuZXJhdGVkIiBncmFkaWVudFVuaXRzPSJ1c2VyU3BhY2VPblVzZSIgeDE9IjAlIiB5MT0iMCUiIHgyPSIxMDAlIiB5Mj0iMCUiPgogICAgPHN0b3Agb2Zmc2V0PSIwJSIgc3RvcC1jb2xvcj0iI2ZlZmVmZSIgc3RvcC1vcGFjaXR5PSIxIi8+CiAgICA8c3RvcCBvZmZzZXQ9IjEwMCUiIHN0b3AtY29sb3I9IiNmNWY1ZjUiIHN0b3Atb3BhY2l0eT0iMSIvPgogIDwvbGluZWFyR3JhZGllbnQ+CiAgPHJlY3QgeD0iMCIgeT0iMCIgd2lkdGg9IjEiIGhlaWdodD0iMSIgZmlsbD0idXJsKCNncmFkLXVjZ2ctZ2VuZXJhdGVkKSIgLz4KPC9zdmc+"); background: linear-gradient(to right, #fefefe 0%, #f5f5f5 100%); border: 1px solid #dbdbdb; border-radius: 10px; }
+
+/* scrollbar height/width & offset from container borders */
+.scrollbar-light > .scroll-content.scroll-scrolly_visible { left: -17px; margin-left: 17px; }
+
+.scrollbar-light > .scroll-content.scroll-scrollx_visible { top: -17px; margin-top: 17px; }
+
+.scrollbar-light > .scroll-element.scroll-x .scroll-bar { height: 10px; min-width: 10px; top: 0px; }
+
+.scrollbar-light > .scroll-element.scroll-y .scroll-bar { left: 0px; min-height: 10px; width: 10px; }
+
+.scrollbar-light > .scroll-element.scroll-x .scroll-element_outer { height: 12px; left: 2px; top: 2px; }
+
+.scrollbar-light > .scroll-element.scroll-x .scroll-element_size { left: -4px; }
+
+.scrollbar-light > .scroll-element.scroll-y .scroll-element_outer { left: 2px; top: 2px; width: 12px; }
+
+.scrollbar-light > .scroll-element.scroll-y .scroll-element_size { top: -4px; }
+
+/* update scrollbar offset if both scrolls are visible */
+.scrollbar-light > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size { left: -19px; }
+
+.scrollbar-light > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size { top: -19px; }
+
+.scrollbar-light > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_track { left: -19px; }
+
+.scrollbar-light > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_track { top: -19px; }
+
+/*************** SCROLLBAR RAIL ***************/
+.scrollbar-rail > .scroll-element, .scrollbar-rail > .scroll-element div { border: none; margin: 0; overflow: hidden; padding: 0; position: absolute; z-index: 10; }
+
+.scrollbar-rail > .scroll-element { background-color: #ffffff; }
+
+.scrollbar-rail > .scroll-element div { display: block; height: 100%; left: 0; top: 0; width: 100%; }
+
+.scrollbar-rail > .scroll-element .scroll-element_size { background-color: #999; background-color: rgba(0, 0, 0, 0.3); }
+
+.scrollbar-rail > .scroll-element .scroll-element_outer:hover .scroll-element_size { background-color: #666; background-color: rgba(0, 0, 0, 0.5); }
+
+.scrollbar-rail > .scroll-element.scroll-x { bottom: 0; height: 12px; left: 0; min-width: 100%; padding: 3px 0 2px; width: 100%; }
+
+.scrollbar-rail > .scroll-element.scroll-y { height: 100%; min-height: 100%; padding: 0 2px 0 3px; right: 0; top: 0; width: 12px; }
+
+.scrollbar-rail > .scroll-element .scroll-bar { background-color: #d0b9a0; border-radius: 2px; box-shadow: 1px 1px 3px rgba(0, 0, 0, 0.5); }
+
+.scrollbar-rail > .scroll-element .scroll-element_outer:hover .scroll-bar { box-shadow: 1px 1px 3px rgba(0, 0, 0, 0.6); }
+
+/* scrollbar height/width & offset from container borders */
+.scrollbar-rail > .scroll-content.scroll-scrolly_visible { left: -17px; margin-left: 17px; }
+
+.scrollbar-rail > .scroll-content.scroll-scrollx_visible { margin-top: 17px; top: -17px; }
+
+.scrollbar-rail > .scroll-element.scroll-x .scroll-bar { height: 10px; min-width: 10px; top: 1px; }
+
+.scrollbar-rail > .scroll-element.scroll-y .scroll-bar { left: 1px; min-height: 10px; width: 10px; }
+
+.scrollbar-rail > .scroll-element.scroll-x .scroll-element_outer { height: 15px; left: 5px; }
+
+.scrollbar-rail > .scroll-element.scroll-x .scroll-element_size { height: 2px; left: -10px; top: 5px; }
+
+.scrollbar-rail > .scroll-element.scroll-y .scroll-element_outer { top: 5px; width: 15px; }
+
+.scrollbar-rail > .scroll-element.scroll-y .scroll-element_size { left: 5px; top: -10px; width: 2px; }
+
+/* update scrollbar offset if both scrolls are visible */
+.scrollbar-rail > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size { left: -25px; }
+
+.scrollbar-rail > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size { top: -25px; }
+
+.scrollbar-rail > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_track { left: -25px; }
+
+.scrollbar-rail > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_track { top: -25px; }
+
+/*************** SCROLLBAR DYNAMIC ***************/
+.scrollbar-dynamic > .scroll-element, .scrollbar-dynamic > .scroll-element div { background: none; border: none; margin: 0; padding: 0; position: absolute; z-index: 10; }
+
+.scrollbar-dynamic > .scroll-element div { display: block; height: 100%; left: 0; top: 0; width: 100%; }
+
+.scrollbar-dynamic > .scroll-element.scroll-x { bottom: 2px; height: 7px; left: 0; min-width: 100%; width: 100%; }
+
+.scrollbar-dynamic > .scroll-element.scroll-y { height: 100%; min-height: 100%; right: 2px; top: 0; width: 7px; }
+
+.scrollbar-dynamic > .scroll-element .scroll-element_outer { opacity: 0.3; border-radius: 12px; }
+
+.scrollbar-dynamic > .scroll-element .scroll-element_size { background-color: #cccccc; opacity: 0; border-radius: 12px; transition: opacity 0.2s; }
+
+.scrollbar-dynamic > .scroll-element .scroll-bar { background-color: #6c6e71; border-radius: 7px; }
+
+/* scrollbar height/width & offset from container borders */
+.scrollbar-dynamic > .scroll-element.scroll-x .scroll-bar { bottom: 0; height: 7px; min-width: 24px; top: auto; }
+
+.scrollbar-dynamic > .scroll-element.scroll-y .scroll-bar { left: auto; min-height: 24px; right: 0; width: 7px; }
+
+.scrollbar-dynamic > .scroll-element.scroll-x .scroll-element_outer { bottom: 0; top: auto; left: 2px; transition: height 0.2s; }
+
+.scrollbar-dynamic > .scroll-element.scroll-y .scroll-element_outer { left: auto; right: 0; top: 2px; transition: width 0.2s; }
+
+.scrollbar-dynamic > .scroll-element.scroll-x .scroll-element_size { left: -4px; }
+
+.scrollbar-dynamic > .scroll-element.scroll-y .scroll-element_size { top: -4px; }
+
+/* update scrollbar offset if both scrolls are visible */
+.scrollbar-dynamic > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size { left: -11px; }
+
+.scrollbar-dynamic > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size { top: -11px; }
+
+/* hover & drag */
+.scrollbar-dynamic > .scroll-element:hover .scroll-element_outer, .scrollbar-dynamic > .scroll-element.scroll-draggable .scroll-element_outer { overflow: hidden; -ms-filter: "progid:DXImageTransform.Microsoft.Alpha(Opacity=70)"; filter: alpha(opacity=70); opacity: 0.7; }
+
+.scrollbar-dynamic > .scroll-element:hover .scroll-element_outer .scroll-element_size, .scrollbar-dynamic > .scroll-element.scroll-draggable .scroll-element_outer .scroll-element_size { opacity: 1; }
+
+.scrollbar-dynamic > .scroll-element:hover .scroll-element_outer .scroll-bar, .scrollbar-dynamic > .scroll-element.scroll-draggable .scroll-element_outer .scroll-bar { height: 100%; width: 100%; border-radius: 12px; }
+
+.scrollbar-dynamic > .scroll-element.scroll-x:hover .scroll-element_outer, .scrollbar-dynamic > .scroll-element.scroll-x.scroll-draggable .scroll-element_outer { height: 20px; min-height: 7px; }
+
+.scrollbar-dynamic > .scroll-element.scroll-y:hover .scroll-element_outer, .scrollbar-dynamic > .scroll-element.scroll-y.scroll-draggable .scroll-element_outer { min-width: 7px; width: 20px; }
+
+/*************** SCROLLBAR GOOGLE CHROME ***************/
+.scrollbar-chrome > .scroll-element, .scrollbar-chrome > .scroll-element div { border: none; margin: 0; overflow: hidden; padding: 0; position: absolute; z-index: 10; }
+
+.scrollbar-chrome > .scroll-element { background-color: #ffffff; }
+
+.scrollbar-chrome > .scroll-element div { display: block; height: 100%; left: 0; top: 0; width: 100%; }
+
+.scrollbar-chrome > .scroll-element .scroll-element_track { background: #f1f1f1; border: 1px solid #dbdbdb; }
+
+.scrollbar-chrome > .scroll-element.scroll-x { bottom: 0; height: 16px; left: 0; min-width: 100%; width: 100%; }
+
+.scrollbar-chrome > .scroll-element.scroll-y { height: 100%; min-height: 100%; right: 0; top: 0; width: 16px; }
+
+.scrollbar-chrome > .scroll-element .scroll-bar { background-color: #d9d9d9; border: 1px solid #bdbdbd; cursor: default; border-radius: 2px; }
+
+.scrollbar-chrome > .scroll-element .scroll-bar:hover { background-color: #c2c2c2; border-color: #a9a9a9; }
+
+.scrollbar-chrome > .scroll-element.scroll-draggable .scroll-bar { background-color: #919191; border-color: #7e7e7e; }
+
+/* scrollbar height/width & offset from container borders */
+.scrollbar-chrome > .scroll-content.scroll-scrolly_visible { left: -16px; margin-left: 16px; }
+
+.scrollbar-chrome > .scroll-content.scroll-scrollx_visible { top: -16px; margin-top: 16px; }
+
+.scrollbar-chrome > .scroll-element.scroll-x .scroll-bar { height: 8px; min-width: 10px; top: 3px; }
+
+.scrollbar-chrome > .scroll-element.scroll-y .scroll-bar { left: 3px; min-height: 10px; width: 8px; }
+
+.scrollbar-chrome > .scroll-element.scroll-x .scroll-element_outer { border-left: 1px solid #dbdbdb; }
+
+.scrollbar-chrome > .scroll-element.scroll-x .scroll-element_track { height: 14px; left: -3px; }
+
+.scrollbar-chrome > .scroll-element.scroll-x .scroll-element_size { height: 14px; left: -4px; }
+
+.scrollbar-chrome > .scroll-element.scroll-y .scroll-element_outer { border-top: 1px solid #dbdbdb; }
+
+.scrollbar-chrome > .scroll-element.scroll-y .scroll-element_track { top: -3px; width: 14px; }
+
+.scrollbar-chrome > .scroll-element.scroll-y .scroll-element_size { top: -4px; width: 14px; }
+
+/* update scrollbar offset if both scrolls are visible */
+.scrollbar-chrome > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size { left: -19px; }
+
+.scrollbar-chrome > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size { top: -19px; }
+
+.scrollbar-chrome > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_track { left: -19px; }
+
+.scrollbar-chrome > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_track { top: -19px; }
+
+/** selectize.css (v0.12.6) Copyright (c) 2013–2015 Brian Reavis & contributors Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License. You may obtain a copy of the License at: http://www.apache.org/licenses/LICENSE-2.0 Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License. @author Brian Reavis <brian@thirdroute.com> */
+.selectize-control.plugin-drag_drop.multi > .selectize-input > div.ui-sortable-placeholder { visibility: visible !important; background: #f2f2f2 !important; background: rgba(0, 0, 0, 0.06) !important; border: 0 none !important; box-shadow: inset 0 0 12px 4px #fff; }
+
+.selectize-control.plugin-drag_drop .ui-sortable-placeholder::after { content: '!'; visibility: hidden; }
+
+.selectize-control.plugin-drag_drop .ui-sortable-helper { box-shadow: 0 2px 5px rgba(0, 0, 0, 0.2); }
+
+.selectize-dropdown-header { position: relative; padding: 5px 8px; border-bottom: 1px solid #d0d0d0; background: #f8f8f8; border-radius: 3px 3px 0 0; }
+
+.selectize-dropdown-header-close { position: absolute; right: 8px; top: 50%; color: #303030; opacity: 0.4; margin-top: -12px; line-height: 20px; font-size: 20px !important; }
+
+.selectize-dropdown-header-close:hover { color: #000000; }
+
+.selectize-dropdown.plugin-optgroup_columns .optgroup { border-right: 1px solid #f2f2f2; border-top: 0 none; float: left; box-sizing: border-box; }
+
+.selectize-dropdown.plugin-optgroup_columns .optgroup:last-child { border-right: 0 none; }
+
+.selectize-dropdown.plugin-optgroup_columns .optgroup:before { display: none; }
+
+.selectize-dropdown.plugin-optgroup_columns .optgroup-header { border-top: 0 none; }
+
+.selectize-control.plugin-remove_button [data-value] { position: relative; padding-right: 24px !important; }
+
+.selectize-control.plugin-remove_button [data-value] .remove { z-index: 1; /* fixes ie bug (see #392) */ position: absolute; top: 0; right: 0; bottom: 0; width: 17px; text-align: center; font-weight: bold; font-size: 12px; color: inherit; text-decoration: none; vertical-align: middle; display: inline-block; padding: 2px 0 0 0; border-left: 1px solid #d0d0d0; border-radius: 0 2px 2px 0; box-sizing: border-box; }
+
+.selectize-control.plugin-remove_button [data-value] .remove:hover { background: rgba(0, 0, 0, 0.05); }
+
+.selectize-control.plugin-remove_button [data-value].active .remove { border-left-color: #cacaca; }
+
+.selectize-control.plugin-remove_button .disabled [data-value] .remove:hover { background: none; }
+
+.selectize-control.plugin-remove_button .disabled [data-value] .remove { border-left-color: #ffffff; }
+
+.selectize-control.plugin-remove_button .remove-single { position: absolute; right: 0; top: 0; font-size: 23px; }
+
+.selectize-control { position: relative; }
+
+.selectize-dropdown, .selectize-input, .selectize-input input { color: #303030; font-family: inherit; font-size: 13px; line-height: 18px; -webkit-font-smoothing: inherit; }
+
+.selectize-input, .selectize-control.single .selectize-input.input-active { background: #fff; cursor: text; display: inline-block; }
+
+.selectize-input { border: 1px solid #d0d0d0; padding: 8px 8px; display: inline-block; width: 100%; overflow: hidden; position: relative; z-index: 1; box-sizing: border-box; box-shadow: inset 0 1px 1px rgba(0, 0, 0, 0.1); border-radius: 3px; }
+
+.selectize-control.multi .selectize-input.has-items { /* padding: 6px 8px 3px; */ }
+
+.selectize-input.full { background-color: #fff; }
+
+.selectize-input.disabled, .selectize-input.disabled * { cursor: default !important; }
+
+.selectize-input.focus { box-shadow: inset 0 1px 2px rgba(0, 0, 0, 0.15); }
+
+.selectize-input.dropdown-active { border-radius: 3px 3px 0 0; }
+
+.selectize-input > * { vertical-align: baseline; display: -moz-inline-stack; display: inline-block; zoom: 1; *display: inline; }
+
+.selectize-control.multi .selectize-input > div { cursor: pointer; margin: 0 3px 3px 0; padding: 2px 6px; background: #f2f2f2; color: #303030; border: 0 solid #d0d0d0; }
+
+.selectize-control.multi .selectize-input > div.active { background: #e8e8e8; color: #303030; border: 0 solid #cacaca; }
+
+.selectize-control.multi .selectize-input.disabled > div, .selectize-control.multi .selectize-input.disabled > div.active { color: #7d7d7d; background: #ffffff; border: 0 solid #ffffff; }
+
+.selectize-input > input { display: inline-block !important; padding: 0 !important; min-height: 0 !important; max-height: none !important; max-width: 100% !important; margin: 0 2px 0 0 !important; text-indent: 0 !important; border: 0 none !important; background: none !important; line-height: inherit !important; -webkit-user-select: auto !important; box-shadow: none !important; }
+
+.selectize-input > input::-ms-clear { display: none; }
+
+.selectize-input > input:focus { outline: none !important; }
+
+.selectize-input::after { content: ' '; display: block; clear: left; }
+
+.selectize-input.dropdown-active::before { content: ' '; display: block; position: absolute; background: #f0f0f0; height: 1px; bottom: 0; left: 0; right: 0; }
+
+.selectize-dropdown { position: absolute; z-index: 10; border: 1px solid #d0d0d0; background: #fff; margin: -1px 0 0 0; border-top: 0 none; box-sizing: border-box; box-shadow: 0 1px 3px rgba(0, 0, 0, 0.1); border-radius: 0 0 3px 3px; }
+
+.selectize-dropdown [data-selectable] { cursor: pointer; overflow: hidden; }
+
+.selectize-dropdown [data-selectable] .highlight { background: rgba(125, 168, 208, 0.2); border-radius: 1px; }
+
+.selectize-dropdown .option, .selectize-dropdown .optgroup-header { padding: 5px 8px; }
+
+.selectize-dropdown .option, .selectize-dropdown [data-disabled], .selectize-dropdown [data-disabled] [data-selectable].option { cursor: inherit; opacity: 0.5; }
+
+.selectize-dropdown [data-selectable].option { opacity: 1; }
+
+.selectize-dropdown .optgroup:first-child .optgroup-header { border-top: 0 none; }
+
+.selectize-dropdown .optgroup-header { color: #303030; background: #fff; cursor: default; }
+
+.selectize-dropdown .active { background-color: #f5fafd; color: #495c68; }
+
+.selectize-dropdown .active.create { color: #495c68; }
+
+.selectize-dropdown .create { color: rgba(48, 48, 48, 0.5); }
+
+.selectize-dropdown-content { overflow-y: auto; overflow-x: hidden; max-height: 200px; -webkit-overflow-scrolling: touch; }
+
+.selectize-control.single .selectize-input, .selectize-control.single .selectize-input input { cursor: pointer; }
+
+.selectize-control.single .selectize-input.input-active, .selectize-control.single .selectize-input.input-active input { cursor: text; }
+
+.selectize-control.single .selectize-input:after { content: ' '; display: block; position: absolute; top: 50%; right: 15px; margin-top: -3px; width: 0; height: 0; border-style: solid; border-width: 5px 5px 0 5px; border-color: #808080 transparent transparent transparent; }
+
+.selectize-control.single .selectize-input.dropdown-active:after { margin-top: -4px; border-width: 0 5px 5px 5px; border-color: transparent transparent #808080 transparent; }
+
+.selectize-control.rtl.single .selectize-input:after { left: 15px; right: auto; }
+
+.selectize-control.rtl .selectize-input > input { margin: 0 4px 0 -2px !important; }
+
+.selectize-control .selectize-input.disabled { opacity: 0.5; background-color: #fafafa; }
+
+.datepicker--cells { display: -ms-flexbox; display: flex; -ms-flex-wrap: wrap; flex-wrap: wrap; }
+
+.datepicker--cell { border-radius: 4px; box-sizing: border-box; cursor: pointer; display: -ms-flexbox; display: flex; position: relative; -ms-flex-align: center; align-items: center; -ms-flex-pack: center; justify-content: center; height: 32px; z-index: 1; }
+
+.datepicker--cell.-focus- { background: #f0f0f0; }
+
+.datepicker--cell.-current- { color: #4EB5E6; }
+
+.datepicker--cell.-current-.-focus- { color: #4a4a4a; }
+
+.datepicker--cell.-current-.-in-range- { color: #4EB5E6; }
+
+.datepicker--cell.-in-range- { background: rgba(92, 196, 239, 0.1); color: #4a4a4a; border-radius: 0; }
+
+.datepicker--cell.-in-range-.-focus- { background-color: rgba(92, 196, 239, 0.2); }
+
+.datepicker--cell.-disabled- { cursor: default; color: #aeaeae; }
+
+.datepicker--cell.-disabled-.-focus- { color: #aeaeae; }
+
+.datepicker--cell.-disabled-.-in-range- { color: #a1a1a1; }
+
+.datepicker--cell.-disabled-.-current-.-focus- { color: #aeaeae; }
+
+.datepicker--cell.-range-from- { border: 1px solid rgba(92, 196, 239, 0.5); background-color: rgba(92, 196, 239, 0.1); border-radius: 4px 0 0 4px; }
+
+.datepicker--cell.-range-to- { border: 1px solid rgba(92, 196, 239, 0.5); background-color: rgba(92, 196, 239, 0.1); border-radius: 0 4px 4px 0; }
+
+.datepicker--cell.-selected-, .datepicker--cell.-selected-.-current- { color: #fff; background: #5cc4ef; }
+
+.datepicker--cell.-range-from-.-range-to- { border-radius: 4px; }
+
+.datepicker--cell.-selected- { border: none; }
+
+.datepicker--cell.-selected-.-focus- { background: #45bced; }
+
+.datepicker--cell:empty { cursor: default; }
+
+.datepicker--days-names { display: -ms-flexbox; display: flex; -ms-flex-wrap: wrap; flex-wrap: wrap; margin: 8px 0 3px; }
+
+.datepicker--day-name { color: #FF9A19; display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; -ms-flex-pack: center; justify-content: center; -ms-flex: 1; flex: 1; text-align: center; text-transform: uppercase; font-size: .8em; }
+
+.-only-timepicker- .datepicker--content, .datepicker--body, .datepicker-inline .datepicker--pointer { display: none; }
+
+.datepicker--cell-day { width: 14.28571%; }
+
+.datepicker--cells-months { height: 170px; }
+
+.datepicker--cell-month { width: 33.33%; height: 25%; }
+
+.datepicker--cells-years, .datepicker--years { height: 170px; }
+
+.datepicker--cell-year { width: 25%; height: 33.33%; }
+
+.datepickers-container { position: absolute; left: 0; top: 0; }
+
+@media print { .datepickers-container { display: none; } }
+
+.datepicker { background: #fff; border: 1px solid #dbdbdb; box-shadow: 0 4px 12px rgba(0, 0, 0, 0.15); border-radius: 4px; box-sizing: content-box; font-family: Tahoma,sans-serif; font-size: 14px; color: #4a4a4a; width: 250px; position: absolute; left: -100000px; opacity: 0; transition: opacity .3s ease,transform .3s ease,left 0s .3s; z-index: 100; }
+
+.datepicker.-from-top- { -ms-transform: translateY(-8px); transform: translateY(-8px); }
+
+.datepicker.-from-right- { -ms-transform: translateX(8px); transform: translateX(8px); }
+
+.datepicker.-from-bottom- { -ms-transform: translateY(8px); transform: translateY(8px); }
+
+.datepicker.-from-left- { -ms-transform: translateX(-8px); transform: translateX(-8px); }
+
+.datepicker.active { opacity: 1; -ms-transform: translate(0); transform: translate(0); transition: opacity .3s ease,transform .3s ease,left 0s 0s; }
+
+.datepicker-inline .datepicker { border-color: #d7d7d7; box-shadow: none; position: static; left: auto; right: auto; opacity: 1; -ms-transform: none; transform: none; }
+
+.datepicker--content { box-sizing: content-box; padding: 4px; }
+
+.datepicker--pointer { position: absolute; background: #fff; border-top: 1px solid #dbdbdb; border-right: 1px solid #dbdbdb; width: 10px; height: 10px; z-index: -1; }
+
+.datepicker--nav-action:hover, .datepicker--nav-title:hover { background: #f0f0f0; }
+
+.-top-center- .datepicker--pointer, .-top-left- .datepicker--pointer, .-top-right- .datepicker--pointer { top: calc(100% - 4px); -ms-transform: rotate(135deg); transform: rotate(135deg); }
+
+.-right-bottom- .datepicker--pointer, .-right-center- .datepicker--pointer, .-right-top- .datepicker--pointer { right: calc(100% - 4px); -ms-transform: rotate(225deg); transform: rotate(225deg); }
+
+.-bottom-center- .datepicker--pointer, .-bottom-left- .datepicker--pointer, .-bottom-right- .datepicker--pointer { bottom: calc(100% - 4px); -ms-transform: rotate(315deg); transform: rotate(315deg); }
+
+.-left-bottom- .datepicker--pointer, .-left-center- .datepicker--pointer, .-left-top- .datepicker--pointer { left: calc(100% - 4px); -ms-transform: rotate(45deg); transform: rotate(45deg); }
+
+.-bottom-left- .datepicker--pointer, .-top-left- .datepicker--pointer { left: 10px; }
+
+.-bottom-right- .datepicker--pointer, .-top-right- .datepicker--pointer { right: 10px; }
+
+.-bottom-center- .datepicker--pointer, .-top-center- .datepicker--pointer { left: calc(50% - 10px / 2); }
+
+.-left-top- .datepicker--pointer, .-right-top- .datepicker--pointer { top: 10px; }
+
+.-left-bottom- .datepicker--pointer, .-right-bottom- .datepicker--pointer { bottom: 10px; }
+
+.-left-center- .datepicker--pointer, .-right-center- .datepicker--pointer { top: calc(50% - 10px / 2); }
+
+.datepicker--body.active { display: block; }
+
+.datepicker--nav { display: -ms-flexbox; display: flex; -ms-flex-pack: justify; justify-content: space-between; border-bottom: 1px solid #efefef; min-height: 32px; padding: 4px; }
+
+.-only-timepicker- .datepicker--nav { display: none; }
+
+.datepicker--nav-action, .datepicker--nav-title { display: -ms-flexbox; display: flex; cursor: pointer; -ms-flex-align: center; align-items: center; -ms-flex-pack: center; justify-content: center; }
+
+.datepicker--nav-action { width: 32px; border-radius: 4px; -webkit-user-select: none; -moz-user-select: none; -ms-user-select: none; user-select: none; }
+
+.datepicker--nav-action.-disabled- { visibility: hidden; }
+
+.datepicker--nav-action svg { width: 32px; height: 32px; }
+
+.datepicker--nav-action path { fill: none; stroke: #9c9c9c; stroke-width: 2px; }
+
+.datepicker--nav-title { border-radius: 4px; padding: 0 8px; }
+
+.datepicker--buttons, .datepicker--time { border-top: 1px solid #efefef; padding: 4px; }
+
+.datepicker--nav-title i { font-style: normal; color: #9c9c9c; margin-left: 5px; }
+
+.datepicker--nav-title.-disabled- { cursor: default; background: 0 0; }
+
+.datepicker--buttons { display: -ms-flexbox; display: flex; }
+
+.datepicker--button { color: #4EB5E6; cursor: pointer; border-radius: 4px; -ms-flex: 1; flex: 1; display: -ms-inline-flexbox; display: inline-flex; -ms-flex-pack: center; justify-content: center; -ms-flex-align: center; align-items: center; height: 32px; }
+
+.datepicker--button:hover { color: #4a4a4a; background: #f0f0f0; }
+
+.datepicker--time { display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; position: relative; }
+
+.datepicker--time.-am-pm- .datepicker--time-sliders { -ms-flex: 0 1 138px; flex: 0 1 138px; max-width: 138px; }
+
+.-only-timepicker- .datepicker--time { border-top: none; }
+
+.datepicker--time-sliders { -ms-flex: 0 1 153px; flex: 0 1 153px; margin-right: 10px; max-width: 153px; }
+
+.datepicker--time-label { display: none; font-size: 12px; }
+
+.datepicker--time-current { display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; -ms-flex: 1; flex: 1; font-size: 14px; text-align: center; margin: 0 0 0 10px; }
+
+.datepicker--time-current-colon { margin: 0 2px 3px; line-height: 1; }
+
+.datepicker--time-current-hours, .datepicker--time-current-minutes { line-height: 1; font-size: 19px; font-family: "Century Gothic",CenturyGothic,AppleGothic,sans-serif; position: relative; z-index: 1; }
+
+.datepicker--time-current-hours:after, .datepicker--time-current-minutes:after { content: ''; background: #f0f0f0; border-radius: 4px; position: absolute; left: -2px; top: -3px; right: -2px; bottom: -2px; z-index: -1; opacity: 0; }
+
+.datepicker--time-current-hours.-focus-:after, .datepicker--time-current-minutes.-focus-:after { opacity: 1; }
+
+.datepicker--time-current-ampm { text-transform: uppercase; -ms-flex-item-align: end; align-self: flex-end; color: #9c9c9c; margin-left: 6px; font-size: 11px; margin-bottom: 1px; }
+
+.datepicker--time-row { display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; font-size: 11px; height: 17px; background: linear-gradient(to right, #dedede, #dedede) left 50%/100% 1px no-repeat; }
+
+.datepicker--time-row:first-child { margin-bottom: 4px; }
+
+.datepicker--time-row input[type=range] { background: 0 0; cursor: pointer; -ms-flex: 1; flex: 1; height: 100%; padding: 0; margin: 0; -webkit-appearance: none; }
+
+.datepicker--time-row input[type=range]::-ms-tooltip { display: none; }
+
+.datepicker--time-row input[type=range]:hover::-webkit-slider-thumb { border-color: #b8b8b8; }
+
+.datepicker--time-row input[type=range]:hover::-moz-range-thumb { border-color: #b8b8b8; }
+
+.datepicker--time-row input[type=range]:hover::-ms-thumb { border-color: #b8b8b8; }
+
+.datepicker--time-row input[type=range]:focus { outline: 0; }
+
+.datepicker--time-row input[type=range]:focus::-webkit-slider-thumb { background: #5cc4ef; border-color: #5cc4ef; }
+
+.datepicker--time-row input[type=range]:focus::-moz-range-thumb { background: #5cc4ef; border-color: #5cc4ef; }
+
+.datepicker--time-row input[type=range]:focus::-ms-thumb { background: #5cc4ef; border-color: #5cc4ef; }
+
+.datepicker--time-row input[type=range]::-webkit-slider-thumb { -webkit-appearance: none; box-sizing: border-box; height: 12px; width: 12px; border-radius: 3px; border: 1px solid #dedede; background: #fff; cursor: pointer; transition: background .2s; margin-top: -6px; }
+
+.datepicker--time-row input[type=range]::-moz-range-thumb { box-sizing: border-box; height: 12px; width: 12px; border-radius: 3px; border: 1px solid #dedede; background: #fff; cursor: pointer; transition: background .2s; }
+
+.datepicker--time-row input[type=range]::-ms-thumb { box-sizing: border-box; height: 12px; width: 12px; border-radius: 3px; border: 1px solid #dedede; background: #fff; cursor: pointer; transition: background .2s; }
+
+.datepicker--time-row input[type=range]::-webkit-slider-runnable-track { border: none; height: 1px; cursor: pointer; color: transparent; background: 0 0; }
+
+.datepicker--time-row input[type=range]::-moz-range-track { border: none; height: 1px; cursor: pointer; color: transparent; background: 0 0; }
+
+.datepicker--time-row input[type=range]::-ms-track { border: none; height: 1px; cursor: pointer; color: transparent; background: 0 0; }
+
+.datepicker--time-row input[type=range]::-ms-fill-lower { background: 0 0; }
+
+.datepicker--time-row input[type=range]::-ms-fill-upper { background: 0 0; }
+
+.datepicker--time-row span { padding: 0 12px; }
+
+.datepicker--time-icon { color: #9c9c9c; border: 1px solid; border-radius: 50%; font-size: 16px; position: relative; margin: 0 5px -1px 0; width: 1em; height: 1em; }
+
+.datepicker--time-icon:after, .datepicker--time-icon:before { content: ''; background: currentColor; position: absolute; }
+
+.datepicker--time-icon:after { height: .4em; width: 1px; left: calc(50% - 1px); top: calc(50% + 1px); -ms-transform: translateY(-100%); transform: translateY(-100%); }
+
+.datepicker--time-icon:before { width: .4em; height: 1px; top: calc(50% + 1px); left: calc(50% - 1px); }
+
+.datepicker--cell-day.-other-month-, .datepicker--cell-year.-other-decade- { color: #dedede; }
+
+.datepicker--cell-day.-other-month-:hover, .datepicker--cell-year.-other-decade-:hover { color: #c5c5c5; }
+
+.-disabled-.-focus-.datepicker--cell-day.-other-month-, .-disabled-.-focus-.datepicker--cell-year.-other-decade- { color: #dedede; }
+
+.-selected-.datepicker--cell-day.-other-month-, .-selected-.datepicker--cell-year.-other-decade- { color: #fff; background: #a2ddf6; }
+
+.-selected-.-focus-.datepicker--cell-day.-other-month-, .-selected-.-focus-.datepicker--cell-year.-other-decade- { background: #8ad5f4; }
+
+.-in-range-.datepicker--cell-day.-other-month-, .-in-range-.datepicker--cell-year.-other-decade- { background-color: rgba(92, 196, 239, 0.1); color: #ccc; }
+
+.-in-range-.-focus-.datepicker--cell-day.-other-month-, .-in-range-.-focus-.datepicker--cell-year.-other-decade- { background-color: rgba(92, 196, 239, 0.2); }
+
+.datepicker--cell-day.-other-month-:empty, .datepicker--cell-year.-other-decade-:empty { background: 0 0; border: none; }
+
+.xdsoft_autocomplete, .xdsoft_autocomplete div, .xdsoft_autocomplete span { /*	-moz-box-sizing: border-box !important; box-sizing: border-box !important;*/ }
+
+.xdsoft_autocomplete { display: inline; position: relative; word-spacing: normal; text-transform: none; text-indent: 0px; text-shadow: none; text-align: start; }
+
+.xdsoft_autocomplete .xdsoft_input { position: relative; z-index: 2; }
+
+.xdsoft_autocomplete .xdsoft_autocomplete_dropdown { position: absolute; border: 1px solid #ccc; border-top-color: #d9d9d9; box-shadow: 0 2px 4px rgba(0, 0, 0, 0.2); -webkit-box-shadow: 0 2px 4px rgba(0, 0, 0, 0.2); cursor: default; display: none; z-index: 1001; margin-top: -1px; background-color: #fff; min-width: 100%; overflow: auto; }
+
+.xdsoft_autocomplete .xdsoft_autocomplete_hint { position: absolute; z-index: 1; color: #ccc !important; -webkit-text-fill-color: #ccc !important; text-fill-color: #ccc  !important; overflow: hidden !important; white-space: pre  !important; }
+
+.xdsoft_autocomplete .xdsoft_autocomplete_hint span { color: transparent; opacity: 0.0; }
+
+.xdsoft_autocomplete .xdsoft_autocomplete_dropdown > .xdsoft_autocomplete_copyright { color: #ddd; font-size: 10px; text-decoration: none; right: 5px; position: absolute; margin-top: -15px; z-index: 1002; }
+
+.xdsoft_autocomplete .xdsoft_autocomplete_dropdown > div { background: #fff; white-space: nowrap; cursor: pointer; line-height: 1.5em; padding: 2px 0px 2px 0px; }
+
+.xdsoft_autocomplete .xdsoft_autocomplete_dropdown > div.active { background: #0097CF; color: #FFFFFF; }
+
+@font-face { font-family: "Lato"; src: url("../fonts/Lato-Regular.eot"); src: url("../fonts/Lato-Regular.eot?#iefix") format("embedded-opentype"), url("../fonts/Lato-Regular.woff2") format("woff2"), url("../fonts/Lato-Regular.woff") format("woff"), url("../fonts/Lato-Regular.ttf") format("truetype"), url("../fonts/Lato-Regular.svg#Lato-Regular") format("svg"); font-weight: normal; font-style: normal; }
+
+@font-face { font-family: "Lato"; src: url("../fonts/Lato-Bold.eot"); src: url("../fonts/Lato-Bold.eot?#iefix") format("embedded-opentype"), url("../fonts/Lato-Bold.woff2") format("woff2"), url("../fonts/Lato-Bold.woff") format("woff"), url("../fonts/Lato-Bold.ttf") format("truetype"), url("../fonts/Lato-Bold.svg#Lato-Bold") format("svg"); font-weight: bold; font-style: normal; }
+
+html { box-sizing: border-box; }
+
+*, *::before, *::after { box-sizing: inherit; }
+
+:root { font-family: "Lato", Arial, sans-serif; line-height: 1.57; }
+
+:root * { -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; -webkit-overflow-scrolling: touch; }
+
+img { max-width: 100%; }
+
+picture source, picture img { width: 100%; height: 100%; object-fit: cover; object-position: center; }
+
+.m0 { margin: 0 !important; }
+
+.mt0 { margin-top: 0 !important; }
+
+.mr0 { margin-right: 0 !important; }
+
+.mb0 { margin-bottom: 0 !important; }
+
+.ml0 { margin-left: 0 !important; }
+
+.p0 { padding: 0 !important; }
+
+.pt0 { padding-top: 0 !important; }
+
+.pr0 { padding-right: 0 !important; }
+
+.pb0 { padding-bottom: 0 !important; }
+
+.pl0 { padding-left: 0 !important; }
+
+.mt2 { margin-top: 24px; }
+
+.ml1 { margin-left: 12px; }
+
+.bg-absolute { position: absolute; top: 0; left: 0; width: 100%; height: 100%; z-index: 0; background-color: #fcfcfc; }
+
+.bg-absolute img { display: block; width: 100%; height: 100%; object-fit: cover; object-position: center bottom; }
+
+img { border: 0; }
+
+img:not([src]):not([srcset]) { visibility: hidden; }
+
+.lazyload { animation-name: fade; animation-duration: 1s; }
+
+@keyframes fade { from { opacity: 0; }
+  to { opacity: 1; } }
+
+.overflow-y-scroll { overflow-y: auto; }
+
+.overflow-x-scroll { overflow-x: auto; overflow-y: hidden; }
+
+.icon { transition: all 0.3s ease; }
+
+.icon-chevron-down { font-size: 8px; }
+
+.link { color: #1776ea; }
+
+.d-flex { display: -ms-flexbox; display: flex; }
+
+.d-flex-center { display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; }
+
+.justify-content-center { -ms-flex-pack: center; justify-content: center; }
+
+.font-weight-bold { font-weight: 700; }
+
+.text-center { text-align: center; }
+
+.c_battleship-grey { color: #6b7480; }
+
+.badge { position: absolute; right: 0; top: 0; display: -ms-flexbox; display: flex; -ms-flex-pack: center; justify-content: center; -ms-flex-align: center; align-items: center; width: 16px; height: 16px; background-color: #38bc7d; font-size: 8px; font-weight: 600; line-height: 1; letter-spacing: 0.1px; text-align: center; color: #ffffff; border-radius: 50%; }
+
+.dropdown, .dropdown-select, .with-label { display: -ms-inline-flexbox; display: inline-flex; -ms-flex-align: center; align-items: center; position: relative; cursor: pointer; }
+
+.dropdown .icon-chevron-down, .dropdown-select .icon-chevron-down, .with-label .icon-chevron-down { fill: #002d73; }
+
+.dropdown label, .dropdown-select label, .with-label label { cursor: pointer; color: #002d73; white-space: nowrap; }
+
+.dropdown .label, .dropdown-select .label, .with-label .label { display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; color: #002d73; cursor: pointer; }
+
+.dropdown .label .icon-chevron-down, .dropdown-select .label .icon-chevron-down, .with-label .label .icon-chevron-down { -ms-flex-preferred-size: 8px; flex-basis: 8px; -ms-flex-negative: 0; flex-shrink: 0; }
+
+.dropdown.active .icon-chevron-down, .dropdown-select.active .icon-chevron-down, .with-label.active .icon-chevron-down { -ms-transform: rotate(180deg); transform: rotate(180deg); }
+
+.dropdown.left .dropdown-list, .dropdown-select.left .dropdown-list, .with-label.left .dropdown-list { left: 0; }
+
+.dropdown.center .dropdown-list, .dropdown-select.center .dropdown-list, .with-label.center .dropdown-list { left: 50%; -ms-transform: translateX(-50%); transform: translateX(-50%); }
+
+.dropdown.right .dropdown-list, .dropdown-select.right .dropdown-list, .with-label.right .dropdown-list { right: 0; }
+
+.dropdown.priority[data-value="low"] span, .dropdown-select.priority[data-value="low"] span, .with-label.priority[data-value="low"] span { padding-left: 24px; background: url("../img/label-low.svg") no-repeat left center; }
+
+.dropdown.priority[data-value="medium"] span, .dropdown-select.priority[data-value="medium"] span, .with-label.priority[data-value="medium"] span { padding-left: 24px; background: url("../img/label-medium.svg") no-repeat left center; }
+
+.dropdown.priority[data-value="high"] span, .dropdown-select.priority[data-value="high"] span, .with-label.priority[data-value="high"] span { padding-left: 24px; background: url("../img/label-high.svg") no-repeat left center; }
+
+.dropdown.priority[data-value="critical"] span, .dropdown-select.priority[data-value="critical"] span, .with-label.priority[data-value="critical"] span { padding-left: 24px; background: url("../img/label-critical.svg") no-repeat left center; }
+
+.dropdown.priority [data-option="low"], .dropdown-select.priority [data-option="low"], .with-label.priority [data-option="low"] { padding-left: 47px; background: url("../img/label-low.svg") no-repeat 21px center; }
+
+.dropdown.priority [data-option="medium"], .dropdown-select.priority [data-option="medium"], .with-label.priority [data-option="medium"] { padding-left: 47px; background: url("../img/label-medium.svg") no-repeat 21px center; }
+
+.dropdown.priority [data-option="high"], .dropdown-select.priority [data-option="high"], .with-label.priority [data-option="high"] { padding-left: 47px; background: url("../img/label-high.svg") no-repeat 21px center; }
+
+.dropdown.priority [data-option="critical"], .dropdown-select.priority [data-option="critical"], .with-label.priority [data-option="critical"] { padding-left: 47px; background: url("../img/label-critical.svg") no-repeat 21px center; }
+
+.dropdown > span, .dropdown-select > span, .with-label > span { -webkit-user-select: none; -moz-user-select: none; -ms-user-select: none; user-select: none; }
+
+.dropdown select, .dropdown-select select, .with-label select { display: none; }
+
+.dropdown .icon-chevron-down, .dropdown-select .icon-chevron-down, .with-label .icon-chevron-down { margin-top: 1px; width: 8px; height: 8px; margin-left: 8px; transition: all 250ms ease; }
+
+.dropdown .dropdown-list, .dropdown-select .dropdown-list, .with-label .dropdown-list { display: none; border-radius: 2px; box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); background-color: #fff; list-style: none; margin: 0; padding: 0; position: absolute; top: 100%; z-index: 10; }
+
+.dropdown .dropdown-list .separator, .dropdown-select .dropdown-list .separator, .with-label .dropdown-list .separator { height: 1px; background-color: #dfe4ec; }
+
+.dropdown .dropdown-list > li, .dropdown-select .dropdown-list > li, .with-label .dropdown-list > li { height: 40px; display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; white-space: nowrap; padding: 0 16px; color: #002d73; }
+
+.dropdown .dropdown-list > li.selected, .dropdown-select .dropdown-list > li.selected, .with-label .dropdown-list > li.selected { display: none; }
+
+.dropdown .dropdown-list > li a, .dropdown-select .dropdown-list > li a, .with-label .dropdown-list > li a { width: 100%; height: 100%; display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; color: #002d73; }
+
+.dropdown .dropdown-list > li a:hover, .dropdown-select .dropdown-list > li a:hover, .with-label .dropdown-list > li a:hover { color: #002d73; }
+
+.dropdown .dropdown-list > li svg, .dropdown-select .dropdown-list > li svg, .with-label .dropdown-list > li svg { transition: all 250ms ease; fill: #959eb0; margin-right: 8px; width: 16px; height: 16px; }
+
+.dropdown .dropdown-list > li:hover, .dropdown-select .dropdown-list > li:hover, .with-label .dropdown-list > li:hover { background-color: #f5f8ff; transition: all 250ms ease; }
+
+.dropdown .dropdown-list > li:hover svg, .dropdown-select .dropdown-list > li:hover svg, .with-label .dropdown-list > li:hover svg { fill: #002d73; }
+
+.accordion .accordion-title { cursor: pointer; }
+
+.accordion .accordion-body { display: none; }
+
+.accordion.visible .accordion-title svg { -ms-transform: rotate(180deg); transform: rotate(180deg); }
+
+body.noscroll { width: 100%; height: 100% !important; position: fixed; top: 0; bottom: 0; overflow: hidden; }
+
+.modal { position: fixed; top: 0; right: 0; bottom: 0; left: 0; z-index: 30; background-color: rgba(38, 40, 42, 0.8); text-align: center; display: none; }
+
+.modal::before { content: ""; display: inline-block; height: 100%; margin-left: -0.05em; vertical-align: middle; }
+
+.modal .modal__body { padding: 40px 24px; box-shadow: 0 8px 16px 0 rgba(38, 40, 42, 0.1); background-color: #fff; margin: auto; display: inline-block; position: relative; width: 440px; vertical-align: middle; }
+
+.modal .modal__body .modal__close { position: absolute; width: 32px; height: 32px; display: -ms-flexbox; display: flex; -ms-flex-pack: center; justify-content: center; -ms-flex-align: center; align-items: center; top: 0; right: 0; cursor: pointer; }
+
+.modal .modal__body .modal__close .icon-close { width: 8px; height: 8px; }
+
+.modal .modal__body .modal__close:hover .icon-close { fill: #002d73; }
+
+.modal .modal__body h3 { font-family: "Lato", Arial, sans-serif; font-size: 18px; font-weight: bold; font-style: normal; font-stretch: normal; line-height: 1.22; letter-spacing: 0.1px; text-align: center; }
+
+.modal .modal__body .modal__description { margin-top: 24px; font-family: "Lato", Arial, sans-serif; font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; text-align: center; }
+
+.modal .modal__body .modal__buttons { margin-top: 32px; display: -ms-flexbox; display: flex; -ms-flex-pack: justify; justify-content: space-between; }
+
+.modal .modal__body .modal__buttons button { width: 176px; }
+
+@media screen and (max-width: 900px) { .modal .modal__body { width: 90%; }
+  .modal .modal__body .btn { height: 40px !important; }
+  .modal .modal__body .modal__buttons { -ms-flex-pack: center; justify-content: center; -ms-flex-wrap: wrap; flex-wrap: wrap; }
+  .modal .modal__body .modal__buttons .btn { margin: 0 8px 16px 8px; } }
+
+.dropdown.priority .low { fill: #959eb0 !important; }
+
+.dropdown.priority .medium { fill: #38bc7d !important; }
+
+.dropdown.priority .hight { fill: #ffc200 !important; }
+
+.dropdown.priority .critical { fill: #e64342 !important; }
+
+.nowrap { white-space: nowrap; }
+
+button { font-family: "Lato", Arial, sans-serif; color: #26282a; }
+
+.btn { display: -ms-flexbox; display: flex; -ms-flex-pack: center; justify-content: center; -ms-flex-align: center; align-items: center; height: 32px; padding: 5px 12px; background-color: transparent; border: none; outline: none; cursor: pointer; font-size: 13px; font-weight: normal; border-radius: 2px; transition: all 250ms ease; }
+
+.btn > .icon + span, .btn > span + .icon { margin-left: 8px; }
+
+.btn .icon { fill: currentColor; }
+
+@media screen and (max-width: 900px) { .btn { cursor: default; } }
+
+.btn-transparent { background-color: #ffffff; border: 1px solid #c5cad4; font-size: 14px; font-weight: normal; letter-spacing: 0.1px; color: #6b7480; }
+
+.btn.cancel { width: 120px; height: 40px; border: 1px solid #002d73; color: #002d73; }
+
+.btn-empty { padding: 0; }
+
+.btn-full { width: 152px; height: 40px; background-color: #1776ea; color: #fff; font-weight: 600; transition: all 250ms ease; text-decoration: none; }
+
+.notification a.btn-full { color: #fff ! important; text-decoration: none ! important; }
+
+.btn-full:hover { background-color: #025cca; }
+
+.btn-full.disabled, .btn-full:disabled { width: auto; border-color: #f0f2f5; background-color: #f0f2f5; color: #959eb0; }
+
+.btn--blue { color: #1776ea; }
+
+.btn--blue .icon { fill: currentColor; }
+
+.btn-border { width: 152px; height: 40px; border: 1px solid #002d73; color: #002d73; padding: 0; }
+
+.btn--blue-border { width: auto; padding: 0 16px; display: -ms-inline-flexbox; display: inline-flex; height: 48px; border: 1px solid #1776ea; color: #1776ea; font-weight: 600; }
+
+.btn--blue-border:hover { border-color: #025cca; color: #025cca; }
+
+.btn-banner { width: 176px; background-color: #f0f2f5; color: #002d73; font-weight: 600; }
+
+[ripple] { position: relative; overflow: hidden; }
+
+[ripple]::before { content: ""; display: block; position: absolute; top: 0; right: 0; bottom: 0; left: 0; z-index: 10; }
+
+[ripple] .ripple--container { position: absolute; top: 0; right: 0; bottom: 0; left: 0; }
+
+[ripple] .ripple--container span { -ms-transform: scale(0); transform: scale(0); border-radius: 100%; position: absolute; opacity: 0.23; background-color: #fff; animation: ripple 500ms; }
+
+.btn-border .ripple--container span, .btn--blue-border .ripple--container span { background-color: rgba(141, 156, 183, 0.1); opacity: 1; }
+
+@keyframes ripple { to { opacity: 0;
+    transform: scale(2); } }
+
+@media (max-width: 900px) { .btn--blue-border, .btn-full { height: 32px !important; } }
+
+*::-webkit-input-placeholder { /* Chrome/Opera/Safari */ color: #959eb0; }
+
+*::-moz-placeholder { /* Firefox 19+ */ color: #959eb0; }
+
+*:-ms-input-placeholder { /* IE 10+ */ color: #959eb0; }
+
+*:-moz-placeholder { /* Firefox 18- */ color: #959eb0; }
+
+input { outline: none; }
+
+input::-ms-clear { display: none; }
+
+.form { font-size: 14px; }
+
+.form .checkbox-custom { padding: 0; }
+
+.form textarea.form-control { height: 155px; resize: none; font-family: "Lato", Arial, sans-serif; }
+
+.form.invalid .error-message { display: block; }
+
+.form.invalid .form-control.isError {
+  border-color: #e64342;
+}
+
+.form__title { margin-bottom: 1.5rem; font-size: 1.5rem; line-height: 1.33; }
+
+.input-group { position: relative; }
+
+.input-group-append--icon { position: absolute; right: 17px; top: 0; bottom: 0; margin: auto; display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; background-color: transparent; border: none; z-index: 3; cursor: pointer; }
+
+.input-group-append--icon:hover .icon { fill: #1776ea; }
+
+.input-group-append--icon .icon { fill: #c5cad4; font-size: 12px; }
+
+.input-group-append--icon .icon-eye-close { font-size: 12px; }
+
+.form-group { position: relative; margin-bottom: 16px; }
+
+.form-group label { display: block; margin-bottom: 4px; color: #959eb0; }
+
+.form-group .form-control__error { display: none; margin-top: 12px; padding: 9px; color: #e64342; text-align: center; background-color: rgba(230, 67, 66, 0.05); }
+
+.form-group.error .form-control__error { display: block; }
+
+.form-group.error input { border-color: #e64342; }
+
+.form input.form-control, .form textarea.form-control { height: 40px; width: 100%; padding: 4px 12px; font-size: 14px; border-radius: 2px; border: solid 1px #d4d6e3; background-color: #fff; font-weight: normal; font-style: normal; font-stretch: normal; line-height: normal; letter-spacing: 0.1px; -webkit-appearance: none; outline: none; color: #26282a; transition: all 250ms ease; }
+
+.form input.form-control:-ms-input-placeholder, .form textarea.form-control:-ms-input-placeholder { color: #959eb0; }
+
+.form input.form-control::placeholder, .form textarea.form-control::placeholder { color: #959eb0; }
+
+.form input.form-control:hover, .form textarea.form-control:hover { border-color: #959eb0; }
+
+.form input.form-control:focus, .form textarea.form-control:focus { color: #000; border-color: #1776ea; outline: none; box-shadow: none; }
+
+.error-message { display: none; padding: 9px; color: #e64342; text-align: center; background-color: rgba(230, 67, 66, 0.05); }
+
+.invalid-feedback { display: none; position: absolute; top: 100%; left: 0; margin-top: 0.2rem; font-size: 12px; }
+
+.invalid .form-control { border-color: #e64342; }
+
+.invalid .invalid-feedback { display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; color: #e64342; }
+
+.form__submit { margin-top: 24px; display: -ms-flexbox; display: flex; -ms-flex-pack: center; justify-content: center; }
+
+.form__search { display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; width: 100%; height: 100%; padding: 0px 16px 0 32px; position: relative; background-color: #fff; position: relative; box-sizing: border-box; }
+
+.form__search .search--type { font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; color: #959eb0; margin-right: 4px; display: none; text-transform: capitalize; cursor: pointer; }
+
+.form__search .form__search_type { position: absolute; top: 100%; left: 0; width: 100%; box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); background-color: #fff; padding: 9px 16px 24px 16px; z-index: 1; display: none; }
+
+.form__search .form__search_type h5 { margin-left: 8px; font-size: 14px; font-weight: bold; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; color: #26282a; }
+
+.form__search .form__search_type .type--list { margin: 8px -16px 0 -16px; }
+
+.form__search .form__search_type .type--list li { display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; color: #002d73; height: 40px; transition: all 250ms ease; padding: 0 16px; cursor: pointer; }
+
+.form__search .form__search_type .type--list li:hover { background-color: #f5f8ff; }
+
+.form__search .form__search_type .type--list li:last-child { margin-bottom: 0; }
+
+.form__search .form__search_type .type--list li .icon { margin-right: 8px; fill: #959eb0; transition: all 250ms ease; }
+
+.form__search .form__search_results { position: absolute; top: 100%; left: 0; width: 100%; box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); background-color: #fff; padding: 8px 24px 0px 24px; z-index: 1; display: none; }
+
+.form__search .form__search_results h5 { font-size: 12px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.5; letter-spacing: 0.1px; color: #6b7480; }
+
+.form__search .form__search_results .results--list { margin: 0 -24px; }
+
+.form__search .form__search_results .results--list li { height: 40px; display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; color: #26282a; transition: all 250ms ease; padding: 0 24px; }
+
+.form__search .form__search_results .results--list li > *:last-child { overflow: hidden; text-overflow: ellipsis; margin-right: 0; }
+
+.form__search .form__search_results .results--list li:hover { background-color: #f5f8ff; }
+
+.form__search .form__search_results .results--list li span, .form__search .form__search_results .results--list li a { margin-right: 16px; white-space: nowrap; }
+
+.form__search .form__search_results .results--list li a { color: #1776ea; transition: all 250ms ease; }
+
+.form__search .form__search_results .results--list li a:hover { color: #025cca; }
+
+.form__search .form__search_results .results--list li b { background-color: #fff5d0; }
+
+.form__search.focus .icon-search { fill: #002d73 !important; }
+
+.form__search.value .icon-search { fill: #002d73 !important; }
+
+.form__search.value .search-clear { opacity: 1 !important; }
+
+.form__search input { font-family: "Lato", Arial, sans-serif; font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; color: #26282a; }
+
+.form__search button[type="submit"] { margin-right: 8px; }
+
+.form__search .icon-search { font-size: 19.7px; }
+
+.form__search .form__control { background-color: transparent; width: 100%; border: none; height: 70%; cursor: pointer; }
+
+.form__search .form__control::-webkit-input-placeholder { /* Chrome/Opera/Safari */ color: #959eb0; transition: all 250ms ease; }
+
+.form__search .form__control::-moz-placeholder { /* Firefox 19+ */ color: #959eb0; transition: all 250ms ease; }
+
+.form__search .form__control:-ms-input-placeholder { /* IE 10+ */ color: #959eb0; transition: all 250ms ease; }
+
+.form__search .form__control:-moz-placeholder { /* Firefox 18- */ color: #959eb0; transition: all 250ms ease; }
+
+.form__search .form__control:hover::-webkit-input-placeholder { /* Chrome/Opera/Safari */ color: #6b7480; }
+
+.form__search .form__control:hover::-moz-placeholder { /* Firefox 19+ */ color: #6b7480; }
+
+.form__search .form__control:hover:-ms-input-placeholder { /* IE 10+ */ color: #6b7480; }
+
+.form__search .form__control:hover:-moz-placeholder { /* Firefox 18- */ color: #6b7480; }
+
+.form__search.type .form__control { cursor: initial; }
+
+.checkbox-custom { position: relative; display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; min-height: 16px; }
+
+.checkbox-custom [type="checkbox"]:checked, .checkbox-custom [type="checkbox"]:not(:checked) { position: absolute; left: -9999px; }
+
+.checkbox-custom [type="checkbox"] + label { transition: all 250ms ease; }
+
+.checkbox-custom [type="checkbox"]:not(:checked) + label { position: relative; padding-left: 24px; cursor: pointer; line-height: 1.2; letter-spacing: normal; color: #959eb0; }
+
+.checkbox-custom [type="checkbox"]:checked + label { position: relative; padding-left: 24px; cursor: pointer; line-height: 1.2; letter-spacing: normal; color: #002d73; }
+
+.checkbox-custom [type="checkbox"]:checked + label:before, .checkbox-custom [type="checkbox"]:not(:checked) + label:before { content: ""; position: absolute; left: 0; top: 0; width: 16px; height: 16px; border-radius: 2px; background: #fff; border: 1px solid #959eb0; }
+
+.checkbox-custom [type="checkbox"]:checked + label:after, .checkbox-custom [type="checkbox"]:not(:checked) + label:after { content: ""; width: 12px; height: 12px; position: absolute; top: 2px; left: 2px; transition: all 0.2s ease; background-image: url("data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' width='11' height='8' viewBox='0 0 11 8'%3E%3Cpath fill='%23002D73' fill-rule='evenodd' d='M9.043 0L3.246 5.128 1.623 3.692 0 5.128 3.246 8l7.42-6.564z'/%3E%3C/svg%3E"); background-repeat: no-repeat; background-position: center; }
+
+.checkbox-custom [type="checkbox"]:not(:checked) + label:after { opacity: 0; -ms-transform: scale(0); transform: scale(0); }
+
+.checkbox-custom [type="checkbox"]:checked + label:after { opacity: 1; -ms-transform: scale(1); transform: scale(1); }
+
+.checkbox-custom [type="checkbox"]:disabled:checked + label:before, .checkbox-custom [type="checkbox"]:disabled:not(:checked) + label:before { border-color: #ccc; background-color: #eee; }
+
+.checkbox-custom [type="checkbox"]:disabled:checked + label:after { background: #aaa; }
+
+.invalid .checkbox-custom [type="checkbox"]:not(:checked):required + label:before { border-color: #e64342; }
+
+.radio-custom { position: relative; display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; min-height: 16px; }
+
+.radio-custom [type="radio"]:checked, .radio-custom [type="radio"]:not(:checked) { position: absolute; left: -9999px; }
+
+.radio-custom [type="radio"]:checked + label, .radio-custom [type="radio"]:not(:checked) + label { position: relative; padding-left: 24px; cursor: pointer; line-height: 1.2; letter-spacing: normal; color: #002257; }
+
+.radio-custom [type="radio"]:checked + label:before, .radio-custom [type="radio"]:not(:checked) + label:before { content: ""; position: absolute; left: 0; top: 0; width: 16px; height: 16px; border-radius: 2px; background: #fff; border-radius: 50%; border: 1px solid #002d73; }
+
+.radio-custom [type="radio"]:checked + label:after, .radio-custom [type="radio"]:not(:checked) + label:after { content: ""; width: 8px; height: 8px; position: absolute; top: 4px; left: 4px; transition: all 0.2s ease; background-color: #002d73; border-radius: 50%; }
+
+.radio-custom [type="radio"]:not(:checked) + label:after { opacity: 0; -ms-transform: scale(0); transform: scale(0); }
+
+.radio-custom [type="radio"]:checked + label:after { opacity: 1; -ms-transform: scale(1); transform: scale(1); }
+
+.radio-custom [type="radio"]:disabled:checked + label:before, .radio-custom [type="radio"]:disabled:not(:checked) + label:before { border-color: #ccc; background-color: #eee; }
+
+.radio-custom [type="radio"]:disabled:checked + label:after { background: #aaa; }
+
+.invalid .radio-custom [type="radio"]:not(:checked):required + label:before { border-color: #e64342; }
+
+.select-custom { position: relative; height: 32px; color: inherit; }
+
+.select-custom select { display: none; }
+
+.select-selected { max-width: 200px; }
+
+/*style the arrow inside the select element:*/
+.select-selected:after { position: absolute; content: ""; top: 12px; right: 10px; width: 10px; height: 6px; background-image: url("data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' width='8' height='6' viewBox='0 0 8 6'%3E%3Cpath fill='%2326282A' fill-rule='evenodd' d='M4.303 5.07l3.553-3.552a.434.434 0 0 0 .128-.309A.434.434 0 0 0 7.856.9L7.595.64a.437.437 0 0 0-.618 0L3.994 3.622 1.007.635a.434.434 0 0 0-.618 0L.128.897A.434.434 0 0 0 0 1.206c0 .117.045.226.128.309L3.684 5.07a.434.434 0 0 0 .31.127.434.434 0 0 0 .31-.127z'/%3E%3C/svg%3E"); background-size: 10px 6px; background-repeat: no-repeat; }
+
+.select-selected.select-arrow-active:after { -ms-transform: scaleY(-1); transform: scaleY(-1); filter: FlipY; -ms-filter: "FlipY"; }
+
+.select-items div, .select-selected { padding: 8px 8px; line-height: 1; cursor: pointer; }
+
+.select-items { position: absolute; top: 100%; left: 0; right: 0; z-index: 5; padding: 6px 0 12px; box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); background-color: #ffffff; }
+
+.select-hide { display: none; }
+
+.select-items div:hover, .same-as-selected { color: #1776ea; }
+
+.select-custom--stretched { box-shadow: none; }
+
+.select-custom--stretched .select-selected { width: 100%; }
+
+.select--priority .select-selected { padding-left: 24px; }
+
+.select--priority .select-selected[data-value="critical"] + div + select + .priority-label { background-color: #e64342; }
+
+.select--priority .select-selected[data-value="low"] + div + select + .priority-label { background-color: #959eb0; }
+
+.select--priority .select-selected[data-value="medium"] + div + select + .priority-label { background-color: #38bc7d; }
+
+.select--priority .select-selected[data-value="high"] + div + select + .priority-label { background-color: #ffc200; }
+
+.priority-label { position: absolute; top: 0; bottom: 0; margin: auto; left: 0; display: inline-block; width: 16px; height: 12px; border-top-left-radius: 2px; border-bottom-left-radius: 2px; }
+
+.priority-label:after { content: ""; position: absolute; right: 0; top: 0; width: 0; height: 0; border-style: solid; border-width: 6px 4px 6px 0; border-color: transparent #ffffff transparent transparent; }
+
+.switch-checkbox { display: -ms-inline-flexbox; display: inline-flex; -ms-flex-align: center; align-items: center; }
+
+.switch-checkbox input[type="checkbox"] { display: none; }
+
+.switch-checkbox .switch-checkbox__bullet { width: 32px; height: 16px; background-color: #fff; border: 1px solid #dfe4ec; border-radius: 8px; transition: all 250ms ease; position: relative; }
+
+.switch-checkbox .switch-checkbox__bullet i { display: block; width: 14px; height: 14px; box-shadow: 0 1px 2px 0 rgba(0, 0, 0, 0.16); background-color: #fff; border-radius: 50%; position: absolute; top: 0; left: 0; right: initial; transition: all 250ms ease; }
+
+.switch-checkbox .switch-checkbox__bullet i svg { width: 8px; height: 8px; position: absolute; left: 50%; top: 50%; -ms-transform: translate(-50%, -50%); transform: translate(-50%, -50%); transition: all 250ms ease; }
+
+.switch-checkbox .switch-checkbox__bullet i svg.icon-tick { opacity: 0; }
+
+.switch-checkbox input[type="checkbox"]:checked + .switch-checkbox__bullet { background-color: #002d73; border-color: #002d73; }
+
+.switch-checkbox input[type="checkbox"]:checked + .switch-checkbox__bullet i { left: 100%; -ms-transform: translateX(-100%); transform: translateX(-100%); }
+
+.switch-checkbox input[type="checkbox"]:checked + .switch-checkbox__bullet i .icon-close { opacity: 0; }
+
+.switch-checkbox input[type="checkbox"]:checked + .switch-checkbox__bullet i .icon-tick { opacity: 1; }
+
+.switch-checkbox span { margin-left: 16px; transition: all 250ms ease; line-height: 1.2; }
+
+.switch-checkbox a { margin-left: 16px; transition: all 250ms ease; color: #1776ea; line-height: 1.2; }
+
+.switch-checkbox a:hover { color: #025cca; }
+
+.block--attach { margin-top: 8px; display: -ms-inline-flexbox; display: inline-flex; -ms-flex-align: center; align-items: center; position: relative; font-family: "Lato", Arial, sans-serif; font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; color: #1776ea; transition: all 250ms ease; cursor: pointer !important; }
+
+.block--attach input[type="file"] { opacity: 0; position: absolute; top: 0; left: 0; width: 100%; height: 100%; cursor: pointer !important; }
+
+.block--attach .icon-attach { width: 16px; height: 16px; fill: #1776ea; margin-right: 8px; }
+
+.block--attach:hover { color: #025cca; }
+
+.block--attach:hover .icon-attach { fill: #025cca; }
+
+.selectize-input { padding: 11px 12px; border: solid 1px #d4d6e3; transition: all 250ms ease; }
+
+.selectize-input.input-active { border: solid 1px #1776ea !important; }
+
+.selectize-input:hover { border: solid 1px #959eb0; }
+
+.selectize-control.input-tags { line-height: 1; margin-left: 24px; }
+
+.selectize-control.multi .selectize-input > div { margin: 0 6px 0 0; padding: 0; background: transparent; color: #26282a; border: none; }
+
+.selectize-control { display: -ms-flexbox; display: flex; }
+
+.selectize-control .selectize-input { margin-top: 16px; border-radius: 2px; border: solid 1px #d4d6e3; box-shadow: none; min-width: 320px; padding: 0 12px; height: 40px; display: -ms-flexbox !important; display: flex !important; -ms-flex-align: center; align-items: center; transition: all 250ms ease; z-index: 11; }
+
+.selectize-control .selectize-input:after { border: none !important; background: transparent url("../img/chevron-down.svg") no-repeat center; width: 8px !important; height: 8px !important; opacity: 0.25 !important; transition: all 250ms ease; }
+
+.selectize-control .selectize-input.focus::after { -ms-transform: rotate(180deg); transform: rotate(180deg); }
+
+.selectize-control .selectize-dropdown { box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); border: none; }
+
+.selectize-control .selectize-dropdown .option { display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; height: 40px; padding: 0 16px; color: #002d73; }
+
+.selectize-control .selectize-dropdown .option.active { background-color: #f5f8ff; }
+
+@media screen and (max-width: 900px) { .form__search .form__search_results .results--list li { font-size: 13px; } }
+
+.main__content.ticket { padding: 23px 32px 50px 16px; display: -ms-flexbox; display: flex; -ms-flex-pack: justify; justify-content: space-between; }
+
+.main__content.ticket .icon-chevron-down { margin-top: 1px; }
+
+@media screen and (max-width: 900px) { .main__content.ticket { padding: 16px 12px 24px 12px; -ms-flex-direction: column; flex-direction: column; }
+  .main__content.ticket .ticket__body { margin: 0 0 16px 0; padding-top: 72px; }
+  .main__content.ticket .ticket__body .block--head { -ms-flex-direction: column; flex-direction: column; -ms-flex-align: start; align-items: flex-start; }
+  .main__content.ticket .ticket__body .block--head time { margin-left: 0; margin-bottom: 8px; }
+  .main__content.ticket .ticket__body .block--head .more { margin-left: 0; }
+  .main__content.ticket .block--submit { -ms-flex-pack: justify; justify-content: space-between; -ms-flex-wrap: wrap; flex-wrap: wrap; }
+  .main__content.ticket .block--submit .btn { height: 40px !important; margin: 0 auto 16px auto; }
+  .main__content.ticket .block--submit .btn-full { -ms-flex-order: 1; order: 1; }
+  .main__content.ticket .block--submit .btn-border { -ms-flex-order: 2; order: 2; }
+  .main__content.ticket .block--submit::before { content: ""; -ms-flex-order: 3; order: 3; width: 100%; height: 0; }
+  .main__content.ticket .block--submit .submit-us { -ms-flex-order: 4; order: 4; margin: 0 auto 0 auto; }
+  .main__content.ticket .block--submit .submit-us .dropdown-list { top: calc(100% + 8px); left: 50%; -ms-transform: translateX(-50%); transform: translateX(-50%); }
+  .main__content.ticket .ticket__params { width: 100%; }
+  .main__content.ticket .ticket__params .params--bar { position: absolute; top: 72px; left: 12px; right: 12px; } }
+
+.ticket__body { -ms-flex-positive: 1; flex-grow: 1; margin-right: 24px; }
+
+.ticket__body_block { background-color: #fff; margin-bottom: 24px; border-radius: 2px; box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); padding: 24px; }
+
+.ticket__body_block.response { box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); border: solid 4px #c3ead8; }
+
+.ticket__body_block h2 { font-size: 24px; font-weight: bold; line-height: 1.17; letter-spacing: 0.12px; color: #26282a; }
+
+.ticket__body_block h3 { font-family: "Lato", Arial, sans-serif; font-size: 18px; font-weight: bold; font-style: normal; font-stretch: normal; line-height: 1.22; letter-spacing: 0.1px; }
+
+.ticket__body_block .block--head { display: -ms-flexbox; display: flex; margin-top: 16px; -ms-flex-align: center; align-items: center; font-family: "Lato", Arial, sans-serif; font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; }
+
+.ticket__body_block .block--head .contact { display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; position: relative; }
+
+.ticket__body_block .block--head .contact > span { color: #959eb0; }
+
+.ticket__body_block .block--head .contact b { margin-left: 8px; font-weight: bold; }
+
+.ticket__body_block .block--head .contact .dropdown { margin-left: 8px; cursor: pointer; position: static; }
+
+.ticket__body_block .block--head .contact .dropdown span { font-weight: bold; }
+
+.ticket__body_block .block--head .contact .dropdown .dropdown-list li { padding: 0 12px; font-family: "Lato", Arial, sans-serif; font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; }
+
+.ticket__body_block .block--head .contact .dropdown .dropdown-list li:nth-child(1), .ticket__body_block .block--head .contact .dropdown .dropdown-list li:nth-child(2) { background-color: transparent !important; cursor: auto; }
+
+.ticket__body_block .block--head .contact .dropdown .dropdown-list li .title { color: #959eb0; margin-right: 8px; width: 36px; }
+
+.ticket__body_block .block--head .contact .dropdown .dropdown-list li .value { font-weight: normal; color: #26282a; }
+
+.ticket__body_block .block--head .contact .dropdown .dropdown-list li a { color: #002d73; }
+
+.ticket__body_block .block--head .contact .icon-chevron-down { width: 8px; height: 8px; }
+
+.ticket__body_block .block--head .date { color: #6b7480; }
+
+.ticket__body_block .block--head .more { margin-left: auto; color: #1776ea; display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; cursor: pointer; margin-right: -24px; padding-right: 24px; }
+
+.ticket__body_block .block--head .more span { color: #1776ea; }
+
+.ticket__body_block .block--head .more .icon-chevron-down { fill: #1776ea; width: 8px; height: 8px; }
+
+.ticket__body_block .block--head .more .dropdown-list a { display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; width: 100%; height: 100%; }
+
+.ticket__body_block .block--description { margin: 16px 0; font-family: "Lato", Arial, sans-serif; font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.71; letter-spacing: 0.1px; }
+
+.ticket__body_block .block--description p, .ticket__body_block .block--description ul { margin: 0 0 28px 0; }
+
+.ticket__body_block .block--description p:last-child, .ticket__body_block .block--description ul:last-child { margin: 0; }
+
+.ticket__body_block .block--description ul.list { list-style-type: disc; padding-left: 30px; }
+
+.ticket__body_block .block--notes { margin-top: 26px; }
+
+.ticket__body_block .block--notes .note { border: solid 1px #f3e3a7; background-color: #fff5d0; padding: 8px 8px 16px 8px; margin-bottom: 8px; }
+
+.ticket__body_block .block--notes .note .note__head { display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; -ms-flex-pack: justify; justify-content: space-between; }
+
+.ticket__body_block .block--notes .note .note__head .name { font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; color: #959eb0; }
+
+.ticket__body_block .block--notes .note .note__head .name span { margin-right: 8px; }
+
+.ticket__body_block .block--notes .note .note__head .name b { color: #26282a; margin-right: 24px; }
+
+.ticket__body_block .block--notes .note .note__head .name time { color: #6b7480; white-space: nowrap; }
+
+.ticket__body_block .block--notes .note .note__head .actions { display: -ms-flexbox; display: flex; margin-top: -5px; }
+
+.ticket__body_block .block--notes .note .note__head .actions button { width: 32px; height: 32px; display: -ms-flexbox; display: flex; -ms-flex-pack: center; justify-content: center; -ms-flex-align: center; align-items: center; margin-left: 16px; }
+
+.ticket__body_block .block--notes .note .note__head .actions button svg { width: 16px; height: 16px; fill: #c5cad4; }
+
+.ticket__body_block .block--notes .note .note__head .actions button:hover svg { fill: #002d73; }
+
+.ticket__body_block .block--notes .note .note__description { margin-top: 16px; font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.71; letter-spacing: 0.1px; color: #26282a; }
+
+.ticket__body_block .block--uploads { margin-top: 26px; display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; font-family: "Lato", Arial, sans-serif; font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; }
+
+.ticket__body_block .block--uploads + .block--uploads { margin-top: 16px; }
+
+.ticket__body_block .block--uploads .icon-attach { width: 16px; height: 16px; fill: #c5cad4; margin-right: 8px; }
+
+.ticket__body_block .block--uploads a { color: #1776ea; transition: all 250ms ease; }
+
+.ticket__body_block .block--uploads a:hover { color: #025cca; }
+
+.ticket__body_block .block--suggested { margin-top: 32px; display: -ms-flexbox; display: flex; -ms-flex-direction: column; flex-direction: column; font-family: "Lato", Arial, sans-serif; font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; -ms-flex-align: baseline; align-items: baseline; }
+
+.ticket__body_block .block--suggested b { font-weight: bold; margin-bottom: 8px; }
+
+.ticket__body_block .block--suggested a { color: #1776ea; transition: all 250ms ease; }
+
+.ticket__body_block .block--suggested a:hover { color: #025cca; }
+
+.ticket__body_block .block--timer { height: 48px; box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); background-color: #fff; display: -ms-flexbox; display: flex; -ms-flex-pack: center; justify-content: center; -ms-flex-align: center; align-items: center; }
+
+.ticket__body_block .block--timer span { font-family: "Lato", Arial, sans-serif; font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; color: #959eb0; }
+
+.ticket__body_block .block--timer b { margin: 0 26px 0 8px; font-weight: bold; }
+
+.ticket__body_block .block--timer a { width: 32px; height: 32px; display: -ms-flexbox; display: flex; -ms-flex-pack: center; justify-content: center; -ms-flex-align: center; align-items: center; margin-right: 8px; }
+
+.ticket__body_block .block--timer a svg { width: 16px; height: 16px; fill: #959eb0; transition: all 250ms ease; }
+
+.ticket__body_block .block--timer a:hover svg { fill: #002d73; }
+
+.ticket__body_block .block--message { margin-top: 16px; height: 119px; border-radius: 2px; border: solid 1px #d4d6e3; background-color: #fff; position: relative; overflow: hidden; }
+
+.ticket__body_block .block--message .scroll-textarea { width: 100%; height: 119px; }
+
+.ticket__body_block .block--message textarea { outline: none; border: none; width: 100%; min-height: 100%; background: transparent; padding: 8px 12px; font-family: "Lato", Arial, sans-serif; font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.71; letter-spacing: 0.1px; resize: none; }
+
+.ticket__body_block .block--message .placeholder { position: absolute; top: 8px; left: 12px; font-family: "Lato", Arial, sans-serif; font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.57; z-index: 0; letter-spacing: 0.1px; color: #959eb0; }
+
+.ticket__body_block .block--message .placeholder a { color: #1776ea; transition: all 250ms ease; }
+
+.ticket__body_block .block--message .placeholder a:hover { color: #025cca; }
+
+.ticket__body_block .block--attach-list { margin-top: 16px; }
+
+.ticket__body_block .block--attach-list div { width: 284px; height: 32px; padding-left: 8px; border-radius: 2px; background-color: #f5f8ff; display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; font-family: "Lato", Arial, sans-serif; font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; position: relative; -ms-flex-pack: justify; justify-content: space-between; margin-bottom: 4px; }
+
+.ticket__body_block .block--attach-list div i { width: 32px; height: 32px; display: -ms-flexbox; display: flex; -ms-flex-pack: center; justify-content: center; -ms-flex-align: center; align-items: center; cursor: pointer; }
+
+.ticket__body_block .block--attach-list div i svg { width: 7px; height: 7px; fill: #c5cad4; }
+
+.ticket__body_block .block--attach-list div i:hover svg { width: 7px; height: 7px; fill: #959eb0; }
+
+.ticket__body_block .block--checkboxs { margin-top: 24px; display: -ms-flexbox; display: flex; -ms-flex-wrap: wrap; flex-wrap: wrap; -ms-flex-align: center; align-items: center; border-bottom: 1px solid #dfe4ec; }
+
+.ticket__body_block .block--checkboxs .checkbox-custom { margin-bottom: 16px; font-family: "Lato", Arial, sans-serif; font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; margin-right: 40px; }
+
+.ticket__body_block .block--checkboxs .checkbox-custom .dropdown-select { margin-left: 6px; }
+
+.ticket__body_block .block--checkboxs .checkbox-custom .dropdown-select > span, .ticket__body_block .block--checkboxs .checkbox-custom .dropdown-select li { color: #959eb0; transition: all 250ms ease; }
+
+.ticket__body_block .block--checkboxs .checkbox-custom .dropdown-select svg { fill: #959eb0; }
+
+.ticket__body_block .block--checkboxs .checkbox-custom label { color: #959eb0; transition: all 250ms ease; display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; }
+
+.ticket__body_block .block--checkboxs .checkbox-custom input[type="checkbox"]:checked + label { color: #002d73; }
+
+.ticket__body_block .block--checkboxs .checkbox-custom input[type="checkbox"]:checked + label::before { border-color: #002d73; }
+
+.ticket__body_block .block--checkboxs .checkbox-custom input[type="checkbox"]:checked + label svg { fill: #002d73; }
+
+.ticket__body_block .block--checkboxs .checkbox-custom.checked .dropdown-select > span, .ticket__body_block .block--checkboxs .checkbox-custom.checked .dropdown-select li { color: #002d73; }
+
+.ticket__body_block .block--submit { margin-top: 24px; display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; }
+
+.ticket__body_block .block--submit button { margin-right: 24px; }
+
+.ticket__body_block .block--submit .submit-us { margin-left: auto; display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; position: relative; font-family: "Lato", Arial, sans-serif; font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; color: #1776ea; }
+
+.ticket__body_block .block--submit .submit-us span { margin-left: 6px; color: #1776ea; }
+
+.ticket__body_block .block--submit .submit-us .icon-chevron-down { width: 8px; height: 8px; margin-left: 4px; fill: #1776ea; }
+
+.ticket__body_block .block--submit .submit-us .dropdown-list { left: calc(100% + 8px); top: 50%; -ms-transform: translateY(-50%); transform: translateY(-50%); }
+
+.ticket__replies { margin: -8px 0 16px 0px; }
+
+.ticket__replies .ticket__replies_link { font-family: "Lato", Arial, sans-serif; font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; color: #1776ea; display: -ms-inline-flexbox; display: inline-flex; -ms-flex-align: center; align-items: center; margin-left: 24px; cursor: pointer; transition: all 250ms ease; }
+
+.ticket__replies .ticket__replies_link:hover { color: #025cca; }
+
+.ticket__replies .ticket__replies_link:hover .icon-chevron-down { fill: #025cca; }
+
+.ticket__replies .ticket__replies_link b { font-weight: bold; margin-left: 6px; }
+
+.ticket__replies .ticket__replies_link .icon-chevron-down { margin-left: 8px; width: 8px; height: 8px; fill: #1776ea; transition: all 250ms ease; }
+
+.ticket__replies .ticket__replies_link.visible .icon-chevron-down { -ms-transform: rotate(180deg); transform: rotate(180deg); }
+
+.ticket__replies .ticket__replies_list { padding-top: 16px; display: none; }
+
+.ticket__params { width: 320px; -ms-flex-negative: 0; flex-shrink: 0; }
+
+.ticket__params .params--bar { height: 48px; border-radius: 2px; box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); background-color: #fff; display: -ms-flexbox; display: flex; -ms-flex-pack: justify; justify-content: space-between; padding-left: 16px; }
+
+.ticket__params .params--bar a { width: 48px; height: 48px; display: -ms-flexbox; display: flex; -ms-flex-pack: center; justify-content: center; -ms-flex-align: center; align-items: center; }
+
+.ticket__params .params--bar a svg { width: 16px; height: 16px; fill: #959eb0; }
+
+.ticket__params .params--bar a:hover svg { fill: #002d73; }
+
+.ticket__params .params--bar .dropdown { width: 65px; height: 48px; box-sizing: content-box; display: -ms-flexbox; display: flex; -ms-flex-pack: center; justify-content: center; -ms-flex-align: center; align-items: center; border-left: 1px solid #dfe4ec; }
+
+.ticket__params .params--bar .dropdown label { width: 100%; height: 100%; display: -ms-flexbox; display: flex; -ms-flex-pack: center; justify-content: center; -ms-flex-align: center; align-items: center; }
+
+.ticket__params .params--bar .dropdown label svg { width: 16px; height: 16px; fill: #959eb0; transition: all 250ms ease; margin: 0; }
+
+.ticket__params .params--bar .dropdown:hover svg { fill: #002d73; }
+
+.ticket__params .params--bar .dropdown .dropdown-list li a { -ms-flex-pack: start; justify-content: flex-start; }
+
+.ticket__params .params--bar .dropdown .dropdown-list li svg { margin-right: 8px; }
+
+.ticket__params .params--block { border-radius: 2px; box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); background-color: #fff; margin-top: 16px; }
+
+.ticket__params .params--block.params { padding: 25px 16px; }
+
+.ticket__params .params--block.params .title { width: 135px; }
+
+.ticket__params .params--block.params .icon-label { width: 16px; height: 16px; margin-right: 8px; }
+
+.ticket__params .params--block.params [data-value="low"] .icon-label { fill: #959eb0; }
+
+.ticket__params .params--block.details .title, .ticket__params .params--block.contacts .title, .ticket__params .params--block.history .title { width: 106px; }
+
+.ticket__params .params--block .row { display: -ms-flexbox; display: flex; font-family: "Lato", Arial, sans-serif; font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; margin-bottom: 18px; }
+
+.ticket__params .params--block .row:last-child { margin-bottom: 0; }
+
+.ticket__params .params--block .row .title { color: #959eb0; -ms-flex-negative: 0; flex-shrink: 0; }
+
+.ticket__params .params--block h4 { height: 48px; display: -ms-flexbox; display: flex; -ms-flex-pack: justify; justify-content: space-between; -ms-flex-align: center; align-items: center; font-family: "Lato", Arial, sans-serif; font-size: 14px; font-weight: bold; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; margin: 0; padding: 0 16px; }
+
+.ticket__params .params--block h4 .icon-chevron-down { width: 8px; height: 8px; fill: #c5cad4; }
+
+.ticket__params .params--block .accordion-body { padding: 16px; }
+
+.main__content.notifications { padding: 40px 32px 32px 16px; }
+
+.main__content.notifications h2 { padding-left: 16px; font-size: 18px; font-weight: bold; font-style: normal; font-stretch: normal; line-height: 1.22; letter-spacing: 0.1px; }
+
+.main__content.notifications .notifications__list { margin-top: 16px; width: 100%; max-width: 496px; box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); background-color: #fff; padding: 8px; }
+
+.main__content.notifications .notifications__list li { display: -ms-flexbox; display: flex; -ms-flex-pack: justify; justify-content: space-between; -ms-flex-align: center; align-items: center; padding: 16px; }
+
+.main__content.notifications .notifications__list li:nth-child(odd) { background-color: #f9fafd; }
+
+.main__content.notifications .notifications__list li.new { border-left: 2px solid #1776ea; }
+
+.main__content.notifications .notifications__list li.new h5 { font-weight: bold; }
+
+.main__content.notifications .notifications__list li h5 { font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; margin-right: 16px; }
+
+.main__content.notifications .notifications__list li h5 a { color: #002d73; }
+
+.main__content.notifications .notifications__list li time { font-size: 10px; font-weight: bold; font-style: normal; font-stretch: normal; line-height: normal; letter-spacing: 0.1px; text-align: right; color: #6b7480; }
+
+.main__content.notifications .pagination-wrap { width: 100%; max-width: 496px; margin: 24px 0 0 0; }
+
+.footer { margin-top: 16px; padding: 10px 16px 16px; color: #6b7480; }
+
+.pagination-wrap { margin: 24px auto 16px; }
+
+.pagination { display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; -ms-flex-pack: center; justify-content: center; }
+
+.pagination a { color: #002d73; transition: all 250ms ease; }
+
+.pagination a:hover { background-color: #f1f2f5; }
+
+.pagination__nav-btn { margin: 0 5px; }
+
+.pagination__list { display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; }
+
+.pagination__item.is-current .pagination__link { background-color: #dfe4ec; }
+
+.pagination__stroke { display: -ms-flexbox; display: flex; -ms-flex-pack: center; justify-content: center; -ms-flex-align: center; align-items: center; width: 32px; height: 32px; border-radius: 2px; font-size: 12px; font-weight: 500; letter-spacing: normal; text-align: center; color: #002d73; }
+
+.pagination__link { display: -ms-flexbox; display: flex; -ms-flex-pack: center; justify-content: center; -ms-flex-align: center; align-items: center; width: 32px; height: 32px; border-radius: 2px; font-size: 12px; font-weight: 500; letter-spacing: normal; text-align: center; color: #002d73; }
+
+.pagination__amount { margin-top: 24px; text-align: center; font-weight: bold; }
+
+.breadcrumbs { margin-bottom: 20px; }
+
+.breadcrumbs__inner { display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; -ms-flex-wrap: wrap; flex-wrap: wrap; padding: 12px 0; font-size: 12px; }
+
+.breadcrumbs__inner a { display: -ms-inline-flexbox; display: inline-flex; -ms-flex-align: center; align-items: center; font-size: inherit; font-weight: normal; line-height: 1.5; letter-spacing: 0.1px; color: #1776ea; }
+
+.breadcrumbs__inner a:hover { color: #025cca; }
+
+.breadcrumbs__inner .icon { fill: currentColor; font-size: 8px; margin: 0 0.4em 0 0.5em; }
+
+.search__title { margin: 0 0 24px; font-size: 24px; font-weight: bold; line-height: 1.17; letter-spacing: 0.12px; color: #26282a; text-align: center; }
+
+.search__form { background-color: #ffefdc; padding: 16px; }
+
+.search__form .form-group { position: relative; margin: 0 auto; display: -ms-flexbox; display: flex; width: 100%; max-width: 752px; }
+
+.search__form .form-group input { width: 100%; height: 56px; padding: 17px 16px 17px 56px; background-color: #ffffff; border-color: transparent; font-size: 14px; transition: all 0.3s ease; }
+
+.search__form .form-group input:-ms-input-placeholder { line-height: 1.57; letter-spacing: 0.1px; color: #6b7480; }
+
+.search__form .form-group input::placeholder { line-height: 1.57; letter-spacing: 0.1px; color: #6b7480; }
+
+.search__form .form-group input:hover, .search__form .form-group input:focus { box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); }
+
+.search__form .form-group .icon-search { font-size: 20px; fill: #1776ea; }
+
+.search__form .search__submit { padding: 0; position: absolute; top: 0; bottom: 0; left: 24px; margin: auto; }
+
+.form-group { position: relative; }
+
+.form-group .search-clear { width: 32px; height: 32px; position: absolute; top: calc(50% - 16px); right: 12px; display: -ms-flexbox; display: flex; -ms-flex-pack: center; justify-content: center; -ms-flex-align: center; align-items: center; cursor: pointer; z-index: 1; opacity: 0; transition: all 250ms ease; }
+
+.form-group .search-clear .icon { width: 16px; height: 16px; fill: #c5cad4; }
+
+.form-group .search-clear:hover .icon { fill: #002d73; }
+
+.alert { margin-top: 24px; border: solid 1px #1776ea; background-color: #f5f8ff; }
+
+.alert .icon-warning { fill: #1776ea; font-size: 22px; }
+
+.alert.warning { border: solid 1px #f3e3a7; background-color: #fff5d0; }
+
+.alert.warning .icon-warning { fill: #eeb707; }
+
+.alert.success { border: solid 1px #9fe4c3; background-color: #e5fff2; }
+
+.alert.success .icon-warning { fill: #38bc7d; }
+
+.alert.danger { border: solid 1px #f38b8b; background-color: #fdf5f5; }
+
+.alert.danger .icon-warning { fill: #e64342; }
+
+.alert.danger .alert__title { color: #e64342; }
+
+.alert.none { border: none; background-color: #fff; }
+
+.alert.none .icon-warning { fill: #000; }
+
+.alert__inner { padding: 24px; }
+
+.alert__head { display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; }
+
+.alert__head .icon + .alert__title { margin-left: 12px; }
+
+.alert__title { font-size: 14px; font-weight: bold; letter-spacing: 0.1px; color: #26282a; }
+
+.alert__descr { margin-top: 12px; }
+
+.cust-help .lightgrey { color: #959eb0; }
+
+.cust-help .highlighted { background-color: #e5fff2; }
+
+.cust-help .italic { font-style: italic; }
+
+.cust-help .ml-1 { margin-left: 8px; }
+
+.cust-help .h-3 { font-size: 18px; font-weight: bold; line-height: 1.22; letter-spacing: 0.13px; color: #26282a; }
+
+.cust-help .text-center { text-align: center; }
+
+.cust-help .text-bold { font-weight: 700; }
+
+.cust-help .wrapper { margin: 0 !important; background-color: #fff; }
+
+.cust-help .header { border-bottom: 1px solid #dfe4ec; }
+
+.cust-help .header .dropdown-select .label { color: #1776ea; letter-spacing: 0.1px; }
+
+.cust-help .header .dropdown-select .label .icon { fill: currentColor; }
+
+.cust-help .header__logo { font-size: 18px; font-weight: 900; line-height: normal; color: rgb(197, 202, 212); }
+
+.cust-help .header__inner { display: -ms-flexbox; display: flex; -ms-flex-pack: justify; justify-content: space-between; -ms-flex-align: center; align-items: center; padding: 13px 0; }
+
+.cust-help .contr { max-width: 1070px; width: 100%; margin: 0 auto; padding: 0 15px; }
+
+.cust-help .btn:hover .icon { fill: #002d73; }
+
+.tabbed__head { margin: 0; border-bottom: 2px solid #dfe4ec; display: -ms-flexbox; display: flex; -ms-flex-pack: center; justify-content: center; }
+
+.tabbed__head .tabbed__head_tabs { display: -ms-flexbox; display: flex; -ms-flex-align: end; align-items: flex-end; }
+
+.tabbed__head .tabbed__head_tabs li { min-width: 150px; padding: 6px 16px; text-align: center; cursor: pointer; font-size: 14px; font-weight: 700; line-height: 1.57; letter-spacing: 0.1px; color: #6b7480; display: -ms-inline-flexbox; display: inline-flex; -ms-flex-align: center; align-items: center; -ms-flex-pack: center; justify-content: center; border-bottom: 2px solid #dfe4ec; transition: all 250ms ease; margin-bottom: -2px; }
+
+.tabbed__head .tabbed__head_tabs li:not(.current):hover { background-color: #f5f8ff; }
+
+.tabbed__head .tabbed__head_tabs li b { font-weight: bold; margin-left: 6px; }
+
+.tabbed__head .tabbed__head_tabs li.current { border-bottom-color: #4c6587; color: #26282a; }
+
+.tabbed__tabs .tabbed__tabs_tab { display: -ms-flexbox; display: flex; -ms-flex-pack: justify; justify-content: space-between; -ms-flex-wrap: wrap; flex-wrap: wrap; display: none; }
+
+.tabbed__tabs .tabbed__tabs_tab.is-visible { display: -ms-flexbox; display: flex; }
+
+.icon-in-circle { width: 40px; height: 40px; -ms-flex-negative: 0; flex-shrink: 0; display: -ms-inline-flexbox; display: inline-flex; -ms-flex-pack: center; justify-content: center; -ms-flex-align: center; align-items: center; background-color: #f5f8ff; border-radius: 50%; }
+
+.icon-in-circle .icon { fill: #959eb0; font-size: 20px; }
+
+.nav { display: -ms-flexbox; display: flex; -ms-flex-pack: center; justify-content: center; -ms-flex-wrap: wrap; flex-wrap: wrap; margin: 16px 0; }
+
+.navlink { display: -ms-inline-flexbox; display: inline-flex; -ms-flex-align: center; align-items: center; width: 100%; max-width: 344px; margin: 16px; padding: 16px; box-shadow: 0 4px 8px 0 rgba(38, 40, 42, 0.1); background-color: #ffffff; letter-spacing: 0.1px; color: #6b7480; transition: 0.3s all ease; }
+
+.navlink:hover { box-shadow: 0 8px 16px 0 rgba(38, 40, 42, 0.1); }
+
+.navlink .navlink__title { font-size: 14px; font-weight: 700; line-height: 1.5; color: #002d73; }
+
+.navlink .navlink__descr { font-size: 12px; }
+
+.navlink .icon-in-circle { margin-right: 12px; }
+
+.article { margin-top: 44px; }
+
+.article .block__head { padding-bottom: 32px; border-bottom: 1px solid #dfe4ec; }
+
+.article__heading { margin: 12px 0; font-size: 20px; font-weight: bold; line-height: 1.4; color: #002d73; letter-spacing: 0.1px; text-align: center; }
+
+.article__heading a { color: inherit; }
+
+.article__heading a .icon-in-circle + span { margin-left: 8px; }
+
+.article__footer { display: -ms-flexbox; display: flex; -ms-flex-direction: column; flex-direction: column; -ms-flex-align: center; align-items: center; margin: 32px 0 8px; }
+
+.article__footer .link { height: 40px; margin-top: 48px; font-size: 13px; font-weight: 600; text-align: center; color: #1776ea; }
+
+.btn-toggler { display: none; }
+
+.btn-toggler.is-opened { -ms-transform: scaleY(-1); transform: scaleY(-1); }
+
+.btn-toggler .icon { width: 10px !important; height: 10px !important; }
+
+@media screen and (max-width: 768px) { .ticket--article .ticket__body { -ms-flex-order: 1; order: 1; }
+  .ticket--article .ticket__params { -ms-flex-order: 2; order: 2; display: -ms-flexbox; display: flex; -ms-flex-direction: column; flex-direction: column; -ms-flex-flow: column-reverse; flex-flow: column-reverse; }
+  .ticket--article .ticket__params .params--block { margin-top: 32px; }
+  .btn-toggler { display: -ms-inline-flexbox; display: inline-flex; }
+  .params--block.collapsed-on-xs .accordion-title > span { display: none; }
+  .params--block.collapsed-on-xs .accordion-body { display: none; }
+  .block--head > .d-flex { -ms-flex-wrap: wrap; flex-wrap: wrap; } }
+
+.preview { display: -ms-flexbox; display: flex; width: 100%; padding: 24px 16px; border-bottom: 1px solid #dfe4ec; }
+
+.preview:hover { background-color: #f9fafd; }
+
+.preview:hover .icon-in-circle .icon { fill: #1776ea; }
+
+.preview .icon-in-circle { margin-top: -8px; margin-right: 12px; }
+
+.preview .preview__title { margin-bottom: 10px; font-size: 16px; font-weight: bold; line-height: 1.38; letter-spacing: 0.11px; color: #1776ea; }
+
+@media screen and (max-width: 580px) { .preview { padding: 24px 0; -ms-flex-wrap: wrap; flex-wrap: wrap; }
+  .preview .preview__text { width: 100%; -ms-flex-order: 3; order: 3; } }
+
+.rate { display: -ms-inline-flexbox; display: inline-flex; margin-left: auto; font-size: 12px; letter-spacing: 0.1px; }
+
+.rate .icon { margin: 0 2px; }
+
+.rate .star-rate + span { font-size: 12px; margin-left: 8px; }
+
+.preview__text { max-width: 678px; }
+
+.preview__text p { margin-top: 8px; }
+
+.block__head { display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; -ms-flex-pack: center; justify-content: center; text-align: center; }
+
+.content { margin: 48px 0 56px; }
+
+.content .block__head { margin-bottom: 16px; }
+
+.topics { display: -ms-flexbox; display: flex; -ms-flex-wrap: wrap; flex-wrap: wrap; padding: 32px 22px 0; border-radius: 2px; box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); }
+
+@media screen and (max-width: 580px) { .topics { box-shadow: none; padding: 32px 0 0; }
+  .topics .topics__list { padding-left: 16px; } }
+
+.topics__block { width: 50%; margin-bottom: 16px; }
+
+@media screen and (max-width: 580px) { .topics__block { width: 100%; } }
+
+.topics__title { display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; font-size: 16px; font-weight: bold; line-height: 1.38; letter-spacing: 0.11px; color: #002d73; }
+
+.topics__title .icon { font-size: 18px; fill: #959eb0; margin-right: 8px; }
+
+.topics__list { color: #1776ea; padding-left: 46px; }
+
+.topics__list li { position: relative; }
+
+.topics__list li:before { content: ""; position: absolute; left: -14px; top: 0.7em; display: inline-block; width: 4px; height: 4px; border-radius: 50%; background-color: currentColor; }
+
+.topics__list li.text-bold::before { display: none; }
+
+.topics__list a { display: -ms-flexbox; display: flex; margin: 16px 0; line-height: 1.57; letter-spacing: 0.1px; color: #1776ea; }
+
+.topics__list a:hover { color: #025cca; }
+
+.divider { display: block; margin: 32px 0; height: 1px; background-color: #dfe4ec; }
+
+.form-group.required label:after, .form-group.required .label:after, label.required:after, .label.required:after { content: "*"; position: absolute; right: -0.5em; font-size: 18px; font-weight: bold; line-height: 1.22; color: #e02020; }
+
+.label { display: -ms-inline-flexbox; display: inline-flex; position: relative; color: #959eb0; }
+
+.article__heading--form { margin: 0px 0 32px; }
+
+.article__heading + .article-heading-tip { margin-top: -32px; }
+
+.article-heading-tip { display: -ms-flexbox; display: flex; -ms-flex-align: start; align-items: flex-start; -ms-flex-pack: center; justify-content: center; margin: 4px auto 32px; text-align: center; font-size: 12px; letter-spacing: 0.1px; color: #6b7480; }
+
+.form-submit-ticket { margin-bottom: 24px; padding: 24px 32px 56px; border-radius: 2px; box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); background-color: #fff; }
+
+.form-submit-ticket .form-groups { max-width: 320px; }
+
+.form-submit-ticket .form-groups.centered { margin: auto; }
+
+.form-submit-ticket .form-group, .form-submit-ticket .param { max-width: 560px; margin-bottom: 32px; }
+
+.form-submit-ticket textarea.form-control { height: 200px; }
+
+.captcha-block { margin: 24px auto; max-width: 288px; text-align: center; }
+
+.captcha-block .label { margin-top: 4px; }
+
+.captcha-block .form-captcha { position: relative; display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; margin: 16px 0; }
+
+.captcha-block .form-captcha img { width: 100%; }
+
+.btn-refresh { position: absolute; top: 0; bottom: 0; right: -40px; margin: auto; }
+
+.btn-refresh .icon { fill: #c5cad4; font-size: 16px; }
+
+.form .label { display: -ms-inline-flexbox; display: inline-flex; }
+
+.form h3 { font-size: 16px; font-weight: bold; font-style: normal; font-stretch: normal; line-height: 1.38; letter-spacing: 0.1px; }
+
+.attach .block--attach { margin-top: 0; }
+
+.attach .attach-tooltype { margin-top: 8px; }
+
+.attach .attach-tooltype > span { font-size: 12px; font-weight: normal; font-style: italic; font-stretch: normal; line-height: 1.5; letter-spacing: 0.1px; color: #6b7480; margin-right: 4px; }
+
+.attach .tooltype ul li { margin-bottom: 8px; padding-left: 12px; position: relative; }
+
+.attach .tooltype ul li:last-child { margin-bottom: 0; }
+
+.attach .tooltype ul li::before { content: ""; display: block; width: 4px; height: 4px; border-radius: 50%; background-color: #6b7480; position: absolute; top: 6px; left: 0; }
+
+.param { display: block; }
+
+.param .checkbox-custom { margin-top: 16px; }
+
+.param .label { margin-right: 8px; }
+
+.param .label.required { margin-right: 16px; }
+
+.param.calendar { display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; }
+
+.param.calendar h3 { margin-right: 16px; }
+
+.param.calendar .calendar--button { position: relative; margin-right: 16px; }
+
+.param.calendar .calendar--button input { width: 48px; height: 48px; position: absolute; top: 0; left: 0; visibility: hidden; }
+
+.param.calendar .calendar--button button { width: 48px; height: 48px; background-color: #fff; border: none; outline: none; display: -ms-flexbox; display: flex; -ms-flex-pack: center; justify-content: center; -ms-flex-align: center; align-items: center; border-radius: 2px; box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); transition: all 250ms ease; position: relative; z-index: 1; cursor: pointer; }
+
+.param.calendar .calendar--button button svg { transition: all 250ms ease; }
+
+.param.calendar .calendar--button button.active svg { fill: #002d73; }
+
+.param.calendar .calendar--button button:hover { box-shadow: 0 8px 16px 0 rgba(38, 40, 42, 0.1); }
+
+.param.calendar .calendar--button button .icon-calendar { width: 20px; height: 20px; }
+
+.param.calendar .calendar--value { font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; color: #6b7480; padding-right: 25px; position: relative; display: none; }
+
+.param.calendar .calendar--value input { display: none; }
+
+.param.calendar .calendar--value .close { display: block; width: 16px; height: 16px; display: -ms-flexbox; display: flex; -ms-flex-pack: center; justify-content: center; -ms-flex-align: center; align-items: center; cursor: pointer; position: absolute; top: 3px; right: 0; }
+
+.param.calendar .calendar--value .close:hover svg { fill: #002d73; }
+
+.param.calendar .calendar--value .close svg { width: 6px; height: 6px; fill: #959eb0; transition: all 250ms ease; }
+
+.param--attach { display: -ms-flexbox; display: flex; -ms-flex-align: start; align-items: flex-start; }
+
+.param--attach .label { margin-right: 22px; }
+
+.form-footer { display: -ms-flexbox; display: flex; -ms-flex-direction: column; flex-direction: column; -ms-flex-align: center; align-items: center; -ms-flex-pack: center; justify-content: center; }
+
+.form-footer .btn { width: 240px; height: 56px; }
+
+.form-footer .link { display: -ms-inline-flexbox; display: inline-flex; -ms-flex-align: center; align-items: center; height: 40px; margin-top: 32px; font-size: 13px; font-weight: 600; text-align: center; color: #1776ea; }
+
+.ticket__body_block .block--head { margin-top: 0; }
+
+@media screen and (max-width: 768px) { .ticket { -ms-flex-wrap: wrap; flex-wrap: wrap; -ms-flex-pack: end; justify-content: flex-end; }
+  .ticket__body { width: 100%; margin-right: 0; -ms-flex-order: 2; order: 2; }
+  .ticket__params { width: 100%; margin-bottom: 32px; } }
+
+.block--head { -ms-flex-pack: justify; justify-content: space-between; }
+
+.block--head .contact { margin-right: 16px; }
+
+.block--head .contact span + * { margin-left: 8px; }
+
+.block--head .contact span + span { color: #26282a !important; }
+
+.btn-action { padding: 0; }
+
+.btn-action .icon { fill: #959eb0; font-size: 16px; }
+
+.ticket__body_block { padding: 16px 24px; }
+
+.ticket__body_block.naked { padding: 0; box-shadow: none; }
+
+.ticket__block-footer { display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; -ms-flex-pack: end; justify-content: flex-end; margin-top: 24px; letter-spacing: 0.1px; color: #959eb0; }
+
+.ticket__block-footer > * { margin-left: 12px; }
+
+.ticket { display: -ms-flexbox; display: flex; }
+
+.ticket__params .params--block { margin: 0; }
+
+.ticket__params .params--block .accordion-title .link { display: -ms-inline-flexbox; display: inline-flex; -ms-flex-align: center; align-items: center; }
+
+.ticket__params .params--block .accordion-title .link .icon { fill: currentColor; }
+
+.ticket__params .params--block + .params--block { margin-top: 32px; }
+
+.ticket__params .params--block .accordion-body { padding-top: 0; }
+
+.ticket__params .params--block .list { color: #1776ea; padding-left: 10px; }
+
+.ticket__params .params--block .list a { line-height: 1.57; letter-spacing: 0.1px; color: inherit; }
+
+.ticket__params .params--block .list li { position: relative; margin-top: 16px; }
+
+.ticket__params .params--block .list li:before { content: ""; position: absolute; left: -10px; top: 0.7em; display: inline-block; width: 4px; height: 4px; border-radius: 50%; background-color: currentColor; }
+
+.ticket__params .params--block .list li:first-child { margin-top: 0; }
+
+.form--reply { margin: 24px 0; }
+
+.form--reply textarea { height: 200px !important; }
+
+.form__submit { display: -ms-flexbox; display: flex; -ms-flex-direction: column; flex-direction: column; -ms-flex-align: center; align-items: center; }
+
+.with-label { cursor: default; }
+
+#loader { position: fixed; top: 0; right: 0; bottom: 0; left: 0; background-color: #fff; z-index: 100; }
+
+.wrapper { display: -ms-flexbox; display: flex; width: 100%; min-height: 100vh; font-family: "Lato", Arial, sans-serif; color: #26282a; font-size: 14px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; background-color: #fcfcfc; }
+
+@media screen and (max-width: 900px) { .wrapper { margin-top: 48px; } }
+
+.main { display: -ms-flexbox; display: flex; -ms-flex-direction: column; flex-direction: column; width: 100%; }
+
+.main__content { -ms-flex-positive: 1; flex-grow: 1; }
+
+.clearfix { overflow: auto; }
+
+.notification {
+  background-color: #fff;
+  box-shadow: 0 4px 8px 0 rgba(0, 41, 89, 0.1);
+  padding: 20px 28px 20px 28px;
+  font-family: "Lato", Arial, sans-serif;
+  position: relative;
+  display: block;
+  margin-bottom: 24px;
+}
+
+.notification::before {
+  content: "";
+  width: 8px;
+  height: 100%;
+  position: absolute;
+  top: 0;
+  left: 0;
+}
+
+.notification.red {
+  background-color: #fff5f5;
+}
+
+.notification.red::before {
+  background-color: #e64342;
+}
+
+.notification.orange {
+  background-color: #ffffcc;
+}
+
+.notification.orange::before {
+  background-color: #eeb707;
+}
+
+.notification.green {
+  background-color: #f0fff4;
+}
+
+.notification.green::before {
+  background-color: #38bc7d;
+}
+
+.notification.blue {
+  background-color: #ebf8ff;
+}
+
+.notification.blue::before {
+  background-color: #002d73;
+}
+
+.notification b {
+  font-weight: bold;
+}
+
+.notification-flash { width: 320px; z-index: 20; background-color: #fff; box-shadow: 0 4px 8px 0 rgba(0, 41, 89, 0.1); padding: 24px 32px 16px 32px; font-family: "Lato", Arial, sans-serif; position: absolute; top: 144px; right: 32px; display: none; }
+
+.notification-flash::before { content: ""; width: 8px; height: 100%; position: absolute; top: 0; left: 0; }
+
+.notification-flash.red::before { background-color: #e64342; }
+
+.notification-flash.orange::before { background-color: #eeb707; }
+
+.notification-flash.green::before { background-color: #38bc7d; }
+
+.notification-flash.blue::before { background-color: #002d73; }
+
+.notification-flash .close { width: 16px; height: 16px; display: -ms-flexbox; display: flex; -ms-flex-pack: center; justify-content: center; -ms-flex-align: center; align-items: center; position: absolute; top: 8px; right: 8px; cursor: pointer; }
+
+.notification-flash .close svg { width: 8px; height: 8px; fill: #c5cad4; }
+
+.notification-flash .notification--title { font-size: 14px; font-weight: bold; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; color: #26282a; }
+
+.notification-flash .notification--text { margin-top: 4px; font-size: 12px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.5; letter-spacing: 0.1px; color: #6b7480; }
+
+.notification-flash .btn { margin-top: 16px; width: 96px; }
+
+@media screen and (max-width: 900px) { .notification-flash { top: 0 !important; right: 0; width: 100%; position: fixed; }
+  .notification-flash .close { width: 32px; height: 32px; top: 50%; -ms-transform: translateY(-50%); transform: translateY(-50%); } }
+
+.tooltype { display: -ms-inline-flexbox; display: inline-flex; vertical-align: middle; cursor: pointer; position: relative; }
+
+.tooltype .icon-info { width: 16px; height: 16px; fill: #959eb0; transition: all 250ms ease; }
+
+.tooltype:hover .icon-info { fill: #002d73; }
+
+.tooltype:hover .tooltype__content { display: block; }
+
+.tooltype .tooltype__content { position: absolute; box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); z-index: 10; font-family: "Lato", Arial, sans-serif; font-size: 12px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.5; letter-spacing: 0.1px; color: #6b7480; text-transform: initial; width: 260px; display: none; }
+
+.tooltype .tooltype__content .tooltype__wrapper { background-color: #fff; padding: 12px 24px 14px 14px; position: relative; z-index: 1; white-space: normal; }
+
+.tooltype .tooltype__content a { color: #1776ea; transition: all 250ms ease; }
+
+.tooltype .tooltype__content a:hover { color: #025cca; }
+
+.tooltype .tooltype__content::before { content: ""; display: block; width: 8px; height: 8px; background-color: #fff; -ms-transform: rotate(45deg); transform: rotate(45deg); position: absolute; box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); z-index: 0; }
+
+@media screen and (max-width: 900px) { .tooltype .tooltype__content { position: fixed !important; top: 50% !important; left: 50% !important; -ms-transform: translate(-50%, -50%) !important; transform: translate(-50%, -50%) !important; }
+  .tooltype .tooltype__content::before { display: none; } }
+
+.tooltype.right .tooltype__content { top: 50%; -ms-transform: translateY(-50%); transform: translateY(-50%); left: calc(100% + 4px); }
+
+.tooltype.right .tooltype__content::before { top: calc(50% - 4px); left: -4px; }
+
+.tooltype.top .tooltype__content { left: 50%; -ms-transform: translateX(-50%); transform: translateX(-50%); bottom: calc(100% + 4px); }
+
+.tooltype.top .tooltype__content::before { left: calc(50% - 4px); bottom: -4px; }
+
+.datepicker { font-family: "Lato", Arial, sans-serif; font-size: 14px; font-weight: bold; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; width: 368px; box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); border: none; }
+
+.datepicker .datepicker--pointer { bottom: 20px; box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); border: none; }
+
+.datepicker .datepicker--cells-years, .datepicker .datepicker--years { height: auto; }
+
+.datepicker .datepicker--cells-years .datepicker--cell, .datepicker .datepicker--years .datepicker--cell { margin: 0 8px !important; }
+
+.datepicker .datepicker--cells-months { height: auto; }
+
+.datepicker .datepicker--cells-months .datepicker--cell { margin: 0 8px !important; }
+
+.datepicker .datepicker--content { padding: 4px 16px; background-color: #fff; }
+
+.datepicker .datepicker--nav { border-bottom: none; -ms-flex-pack: center; justify-content: center; font-weight: bold; color: #26282a; background-color: #fff; height: 48px; }
+
+.datepicker .datepicker--nav i { color: #26282a; }
+
+.datepicker .datepicker--cells { -ms-flex-pack: justify; justify-content: space-between; }
+
+.datepicker .datepicker--cells .datepicker--cell { width: 40px; height: 40px; border-radius: 50%; margin: 0 3px 8px 3px; transition: all 250ms ease; }
+
+.datepicker .datepicker--cells .datepicker--cell.-current- { color: #38bc7d; }
+
+.datepicker .datepicker--cells .datepicker--cell.-selected- { background-color: #38bc7d; color: #fff; }
+
+.datepicker .datepicker--cells .datepicker--cell:hover:not(.-selected-) { background-color: #f5f8ff; }
+
+.datepicker .datepicker--days-names { border-bottom: 1px solid #dfe4ec; margin: 0; padding-bottom: 8px; margin-bottom: 8px; }
+
+.datepicker .datepicker--days-names .datepicker--day-name { width: 48px; font-family: "Lato", Arial, sans-serif; color: #959eb0; font-size: 14px; font-weight: bold; font-style: normal; font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; text-align: center; text-transform: none; }
+
+@media screen and (max-width: 900px) { .datepicker.active { top: 48vh !important; left: 50vw !important; -ms-transform: translate(-50%, -50%) !important; transform: translate(-50%, -50%) !important; position: fixed; } }
+
+.notification-bar { position: fixed; top: 0; left: 0; width: 100%; display: none; background-color: #1776ea; }
+
+.notification-bar .close { display: block; width: 24px; height: 24px; position: absolute; right: 40px; top: calc(50% - 12px); cursor: pointer; }
+
+.notification-bar .close:hover svg { fill: #dfe4ec; }
+
+.notification-bar .close svg { width: 8px; height: 8px; fill: #fff; }
+
+.notification-bar .notification--text { color: #fff; display: -ms-flexbox; display: flex; -ms-flex-pack: center; justify-content: center; -ms-flex-align: center; align-items: center; width: 100%; min-height: 48px; }
+
+.notification-bar .btn { color: #fff; border-color: #fff; width: 96px; height: 32px; margin-left: 32px; }
+
+.notification-bar.green { background-color: #38bc7d; }
+
+.notification-bar.red { background-color: #e64342; }
+
+.notification-bar.orange { background-color: #eeb707; }
+
+.notification-bar.blue { background-color: #002d73; }
+
+.notification-bar.white { background-color: #fff; border-top: solid 1px #d4d6e3; border-bottom: solid 1px #d4d6e3; }
+
+.notification-bar.white .notification--text { color: #26282a; }
+
+.notification-bar.white .btn { color: #002d73; border-color: #002d73; }
+
+.notification-bar.white svg { fill: #c5cad4; }
+
+.star-rate { position: relative; width: 84px; height: 15px; }
+
+.star-rate .icon-star-stroke { position: absolute; top: 0; left: 0; z-index: 1; width: 84px; height: 15px; }
+
+.star-rate .star-filled { position: absolute; top: 0; left: 0; width: 0; height: 15px; overflow: hidden; line-height: 1; }
+
+.star-rate .star-filled .icon-star-filled { width: 84px; height: 15px; }
+
+.star-rate.rate-05 .star-filled, .star-rate.rate-5 .star-filled { z-index: 2; width: 10%; }
+
+.star-rate.rate-10 .star-filled { z-index: 2; width: 20%; }
+
+.star-rate.rate-15 .star-filled { z-index: 2; width: 30%; }
+
+.star-rate.rate-20 .star-filled { z-index: 2; width: 40%; }
+
+.star-rate.rate-25 .star-filled { z-index: 2; width: 50%; }
+
+.star-rate.rate-30 .star-filled { z-index: 2; width: 60%; }
+
+.star-rate.rate-35 .star-filled { z-index: 2; width: 70%; }
+
+.star-rate.rate-40 .star-filled { z-index: 2; width: 80%; }
+
+.star-rate.rate-45 .star-filled { z-index: 2; width: 90%; }
+
+.star-rate.rate-50 .star-filled { z-index: 2; width: 100%; }
+
+.main__content.notice-flash { margin-top: 20px; }
\ No newline at end of file
diff --git a/hesk/theme/hesk3/customer/css/app.min.css b/hesk/theme/hesk3/customer/css/app.min.css
new file mode 100644
index 0000000..38fe53e
--- /dev/null
+++ b/hesk/theme/hesk3/customer/css/app.min.css
@@ -0,0 +1 @@
+@charset "UTF-8";a,abbr,acronym,address,applet,article,aside,audio,b,big,blockquote,body,canvas,caption,center,cite,code,dd,del,details,dfn,div,dl,dt,em,embed,fieldset,figcaption,figure,footer,form,h1,h2,h3,h4,h5,h6,header,hgroup,html,i,iframe,img,ins,kbd,label,legend,li,mark,menu,nav,object,ol,output,p,pre,q,ruby,s,samp,section,small,span,strike,strong,sub,summary,sup,table,tbody,td,tfoot,th,thead,time,tr,tt,u,ul,var,video{margin:0;padding:0;border:0;font-size:100%;vertical-align:baseline}article,aside,details,figcaption,figure,footer,header,hgroup,menu,nav,section{display:block}body{line-height:1}ol,ul{list-style:none}blockquote,q{quotes:none}blockquote:after,blockquote:before{content:'';content:none}q:after,q:before{content:'';content:none}table{border-collapse:collapse;border-spacing:0}a{text-decoration:none;color:#26282a;transition:color 250ms ease}a:hover{text-decoration:none}.footer a,.notification a{text-decoration:underline!important;color:#1776ea}.footer 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.btn{color:#fff;border-color:#fff;width:96px;height:32px;margin-left:32px}.notification-bar.green{background-color:#38bc7d}.notification-bar.red{background-color:#e64342}.notification-bar.orange{background-color:#eeb707}.notification-bar.blue{background-color:#002d73}.notification-bar.white{background-color:#fff;border-top:solid 1px #d4d6e3;border-bottom:solid 1px #d4d6e3}.notification-bar.white .notification--text{color:#26282a}.notification-bar.white .btn{color:#002d73;border-color:#002d73}.notification-bar.white svg{fill:#c5cad4}.star-rate{position:relative;width:84px;height:15px}.star-rate .icon-star-stroke{position:absolute;top:0;left:0;z-index:1;width:84px;height:15px}.star-rate .star-filled{position:absolute;top:0;left:0;width:0;height:15px;overflow:hidden;line-height:1}.star-rate .star-filled .icon-star-filled{width:84px;height:15px}.star-rate.rate-05 .star-filled,.star-rate.rate-5 .star-filled{z-index:2;width:10%}.star-rate.rate-10 .star-filled{z-index:2;width:20%}.star-rate.rate-15 .star-filled{z-index:2;width:30%}.star-rate.rate-20 .star-filled{z-index:2;width:40%}.star-rate.rate-25 .star-filled{z-index:2;width:50%}.star-rate.rate-30 .star-filled{z-index:2;width:60%}.star-rate.rate-35 .star-filled{z-index:2;width:70%}.star-rate.rate-40 .star-filled{z-index:2;width:80%}.star-rate.rate-45 .star-filled{z-index:2;width:90%}.star-rate.rate-50 .star-filled{z-index:2;width:100%}.main__content.notice-flash{margin-top:20px}
\ No newline at end of file
diff --git a/hesk/theme/hesk3/customer/error.php b/hesk/theme/hesk3/customer/error.php
new file mode 100644
index 0000000..5bf88cb
--- /dev/null
+++ b/hesk/theme/hesk3/customer/error.php
@@ -0,0 +1,116 @@
+<?php
+global $hesk_settings, $hesklang;
+/**
+ * @var string $error
+ * @var boolean $showDebugWarning
+ * @var string $breadcrumbLink
+ */
+
+// This guard is used to ensure that users can't hit this outside of actual HESK code
+if (!defined('IN_SCRIPT')) {
+    die();
+}
+?>
+<!DOCTYPE html>
+<html lang="en">
+
+<head>
+    <meta charset="utf-8" />
+    <title><?php echo $hesk_settings['hesk_title']; ?></title>
+    <meta http-equiv="X-UA-Compatible" content="IE=Edge" />
+    <meta name="viewport" content="width=device-width,minimum-scale=1.0,maximum-scale=1.0" />
+    <meta name="description" content="" />
+    <meta name="keywords" content="" />
+    <meta name="author" content="" />
+    <meta name="theme-color" content="#fff" />
+    <meta name="format-detection" content="telephone=no" />
+    <link rel="stylesheet" media="all" href="<?php echo TEMPLATE_PATH; ?>customer/css/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.css" />
+    <?php include(TEMPLATE_PATH . '../../head.txt'); ?>
+</head>
+
+<body class="cust-help">
+<?php include(TEMPLATE_PATH . '../../header.txt'); ?>
+<div class="wrapper">
+    <main class="main">
+        <header class="header">
+            <div class="contr">
+                <div class="header__inner">
+                    <a href="<?php echo $hesk_settings['hesk_url']; ?>" class="header__logo">
+                        <?php echo $hesk_settings['hesk_title']; ?>
+                    </a>
+                </div>
+            </div>
+        </header>
+        <div class="breadcrumbs">
+            <div class="contr">
+                <div class="breadcrumbs__inner">
+                    <a href="<?php echo $hesk_settings['site_url']; ?>">
+                        <span><?php echo $hesk_settings['site_title']; ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <a href="<?php echo $breadcrumbLink; ?>">
+                        <span><?php echo $hesk_settings['hesk_title']; ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <div class="last"><?php echo $hesklang['error']; ?></div>
+                </div>
+            </div>
+        </div>
+        <div class="main__content">
+            <div class="contr">
+                <div class="alert danger">
+                    <div class="alert__inner">
+                        <div class="alert__head">
+                            <svg class="icon icon-warning">
+                                <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-warning"></use>
+                            </svg>
+                            <h6 class="alert__title">
+                                <?php echo $hesklang['error']; ?>
+                            </h6>
+                        </div>
+                        <p class="alert__descr">
+                            <?php echo $error; ?>
+                        </p>
+                        <?php if ($showDebugWarning): ?>
+                        <div class="alert__descr">
+                            <div style="color:red;font-weight:bold"><?php echo $hesklang['warn']; ?></div>
+                            <?php echo $hesklang['dmod']; ?>
+                        </div>
+                        <?php endif; ?>
+                        <p class="alert__descr text-center">
+                            <a class="link" href="javascript:history.go(-1)"><?php echo $hesklang['back']; ?></a>
+                        </p>
+                    </div>
+                </div>
+            </div>
+        </div>
+<?php
+/*******************************************************************************
+The code below handles HESK licensing and must be included in the template.
+
+Removing this code is a direct violation of the HESK End User License Agreement,
+will void all support and may result in unexpected behavior.
+
+To purchase a HESK license and support future HESK development please visit:
+https://www.hesk.com/buy.php
+*******************************************************************************/
+$hesk_settings['hesk_license']('Qo8Zm9vdGVyIGNsYXNzPSJmb290ZXIiPg0KICAgIDxwIGNsY
+XNzPSJ0ZXh0LWNlbnRlciI+UG93ZXJlZCBieSA8YSBocmVmPSJodHRwczovL3d3dy5oZXNrLmNvbSIgY
+2xhc3M9ImxpbmsiPkhlbHAgRGVzayBTb2Z0d2FyZTwvYT4gPHNwYW4gY2xhc3M9ImZvbnQtd2VpZ2h0L
+WJvbGQiPkhFU0s8L3NwYW4+LCBpbiBwYXJ0bmVyc2hpcCB3aXRoIDxhIGhyZWY9Imh0dHBzOi8vd3d3L
+nN5c2FpZC5jb20vP3V0bV9zb3VyY2U9SGVzayZhbXA7dXRtX21lZGl1bT1jcGMmYW1wO3V0bV9jYW1wY
+Wlnbj1IZXNrUHJvZHVjdF9Ub19IUCIgY2xhc3M9ImxpbmsiPlN5c0FpZCBUZWNobm9sb2dpZXM8L2E+P
+C9wPg0KPC9mb290ZXI+DQo=',"\104", "347db01e129edd4b3877f70ea6fed019462ae827");
+/*******************************************************************************
+END LICENSE CODE
+*******************************************************************************/
+?>
+    </main>
+</div>
+<?php include(TEMPLATE_PATH . '../../footer.txt'); ?>
+</body>
+</html>
diff --git a/hesk/theme/hesk3/customer/fonts/Lato-Bold.eot b/hesk/theme/hesk3/customer/fonts/Lato-Bold.eot
new file mode 100644
index 0000000..3b814bf
Binary files /dev/null and b/hesk/theme/hesk3/customer/fonts/Lato-Bold.eot differ
diff --git a/hesk/theme/hesk3/customer/fonts/Lato-Bold.ttf b/hesk/theme/hesk3/customer/fonts/Lato-Bold.ttf
new file mode 100644
index 0000000..1923614
Binary files /dev/null and b/hesk/theme/hesk3/customer/fonts/Lato-Bold.ttf differ
diff --git a/hesk/theme/hesk3/customer/fonts/Lato-Bold.woff b/hesk/theme/hesk3/customer/fonts/Lato-Bold.woff
new file mode 100644
index 0000000..e3151a1
Binary files /dev/null and b/hesk/theme/hesk3/customer/fonts/Lato-Bold.woff differ
diff --git a/hesk/theme/hesk3/customer/fonts/Lato-Bold.woff2 b/hesk/theme/hesk3/customer/fonts/Lato-Bold.woff2
new file mode 100644
index 0000000..2eecae9
Binary files /dev/null and b/hesk/theme/hesk3/customer/fonts/Lato-Bold.woff2 differ
diff --git a/hesk/theme/hesk3/customer/fonts/Lato-Regular.eot b/hesk/theme/hesk3/customer/fonts/Lato-Regular.eot
new file mode 100644
index 0000000..b18e3ca
Binary files /dev/null and b/hesk/theme/hesk3/customer/fonts/Lato-Regular.eot differ
diff --git a/hesk/theme/hesk3/customer/fonts/Lato-Regular.ttf b/hesk/theme/hesk3/customer/fonts/Lato-Regular.ttf
new file mode 100644
index 0000000..9c5d904
Binary files /dev/null and b/hesk/theme/hesk3/customer/fonts/Lato-Regular.ttf differ
diff --git a/hesk/theme/hesk3/customer/fonts/Lato-Regular.woff b/hesk/theme/hesk3/customer/fonts/Lato-Regular.woff
new file mode 100644
index 0000000..cbf37e9
Binary files /dev/null and b/hesk/theme/hesk3/customer/fonts/Lato-Regular.woff differ
diff --git a/hesk/theme/hesk3/customer/fonts/Lato-Regular.woff2 b/hesk/theme/hesk3/customer/fonts/Lato-Regular.woff2
new file mode 100644
index 0000000..c9ec687
Binary files /dev/null and b/hesk/theme/hesk3/customer/fonts/Lato-Regular.woff2 differ
diff --git a/hesk/theme/hesk3/customer/header.php b/hesk/theme/hesk3/customer/header.php
new file mode 100644
index 0000000..86057fe
--- /dev/null
+++ b/hesk/theme/hesk3/customer/header.php
@@ -0,0 +1,3 @@
+<?php
+/* Check if this is a valid include */
+if (!defined('IN_SCRIPT')) {die('Invalid attempt');}
diff --git a/hesk/theme/hesk3/customer/img/chevron-down.svg b/hesk/theme/hesk3/customer/img/chevron-down.svg
new file mode 100644
index 0000000..d6c9cf3
--- /dev/null
+++ b/hesk/theme/hesk3/customer/img/chevron-down.svg
@@ -0,0 +1,3 @@
+<svg xmlns="http://www.w3.org/2000/svg" width="8" height="6" viewBox="0 0 8 6">
+    <path fill="#26282A" fill-rule="evenodd" d="M4.303 5.07l3.553-3.552a.434.434 0 0 0 .128-.309A.434.434 0 0 0 7.856.9L7.595.64a.437.437 0 0 0-.618 0L3.994 3.622 1.007.635a.434.434 0 0 0-.618 0L.128.897A.434.434 0 0 0 0 1.206c0 .117.045.226.128.309L3.684 5.07a.434.434 0 0 0 .31.127.434.434 0 0 0 .31-.127z"/>
+</svg>
diff --git a/hesk/theme/hesk3/customer/img/label-critical.svg b/hesk/theme/hesk3/customer/img/label-critical.svg
new file mode 100644
index 0000000..ef60f16
--- /dev/null
+++ b/hesk/theme/hesk3/customer/img/label-critical.svg
@@ -0,0 +1,3 @@
+<svg xmlns="http://www.w3.org/2000/svg" width="16" height="12" viewBox="0 0 16 12">
+    <path fill="#e64342" fill-rule="nonzero" d="M12.992 6L16 12H1.719C.769 12 0 11.232 0 10.286V1.714C0 .768.77 0 1.719 0H16l-3.008 6z"/>
+</svg>
diff --git a/hesk/theme/hesk3/customer/img/label-high.svg b/hesk/theme/hesk3/customer/img/label-high.svg
new file mode 100644
index 0000000..5302b5b
--- /dev/null
+++ b/hesk/theme/hesk3/customer/img/label-high.svg
@@ -0,0 +1,3 @@
+<svg xmlns="http://www.w3.org/2000/svg" width="16" height="12" viewBox="0 0 16 12">
+    <path fill="#ffc200" fill-rule="nonzero" d="M12.992 6L16 12H1.719C.769 12 0 11.232 0 10.286V1.714C0 .768.77 0 1.719 0H16l-3.008 6z"/>
+</svg>
diff --git a/hesk/theme/hesk3/customer/img/label-low.svg b/hesk/theme/hesk3/customer/img/label-low.svg
new file mode 100644
index 0000000..625ec01
--- /dev/null
+++ b/hesk/theme/hesk3/customer/img/label-low.svg
@@ -0,0 +1,3 @@
+<svg xmlns="http://www.w3.org/2000/svg" width="16" height="12" viewBox="0 0 16 12">
+    <path fill="#959EB0" fill-rule="nonzero" d="M12.992 6L16 12H1.719C.769 12 0 11.232 0 10.286V1.714C0 .768.77 0 1.719 0H16l-3.008 6z"/>
+</svg>
diff --git a/hesk/theme/hesk3/customer/img/label-medium.svg b/hesk/theme/hesk3/customer/img/label-medium.svg
new file mode 100644
index 0000000..e17a6c4
--- /dev/null
+++ b/hesk/theme/hesk3/customer/img/label-medium.svg
@@ -0,0 +1,3 @@
+<svg xmlns="http://www.w3.org/2000/svg" width="16" height="12" viewBox="0 0 16 12">
+    <path fill="#38bc7d" fill-rule="nonzero" d="M12.992 6L16 12H1.719C.769 12 0 11.232 0 10.286V1.714C0 .768.77 0 1.719 0H16l-3.008 6z"/>
+</svg>
diff --git a/hesk/theme/hesk3/customer/img/no-photo.svg b/hesk/theme/hesk3/customer/img/no-photo.svg
new file mode 100644
index 0000000..b33211b
--- /dev/null
+++ b/hesk/theme/hesk3/customer/img/no-photo.svg
@@ -0,0 +1,5 @@
+<svg xmlns="http://www.w3.org/2000/svg" width="78" height="115" viewBox="0 0 78 115">
+    <g fill="#FFF" fill-rule="nonzero">
+        <path d="M76.141 115H1.857A1.859 1.859 0 0 1 0 113.142V68.955c0-2.721 1.839-5.175 4.685-6.247l20.146-7.589a1.857 1.857 0 0 1 2.27.82l10.746 18.876c.33.58.966.624 1.154.624.188 0 .822-.045 1.152-.623l10.75-18.876a1.857 1.857 0 0 1 2.33-.794l20.36 8.522c2.676 1.12 4.407 3.53 4.407 6.136v43.338A1.86 1.86 0 0 1 76.141 115zm-72.427-3.715h70.57V69.804c0-1.122-.813-2.16-2.126-2.709l-18.843-7.888-9.937 17.448c-.89 1.565-2.527 2.5-4.377 2.5-1.852 0-3.49-.933-4.38-2.5l-9.965-17.497-18.661 7.03c-1.386.52-2.28 1.606-2.28 2.767v42.33zM39 52c-13.233 0-24-10.118-24-22.554v-6.892C15 10.118 25.767 0 39 0 52.23 0 63 10.118 63 22.554v6.892C63 41.883 52.231 52 39 52zm0-48.247c-11.146 0-20.212 8.435-20.212 18.8v6.893c0 10.366 9.068 18.801 20.211 18.801 11.143 0 20.213-8.435 20.213-18.8v-6.893c0-10.366-9.068-18.801-20.213-18.801z"/>
+    </g>
+</svg>
diff --git a/hesk/theme/hesk3/customer/img/sprite.svg b/hesk/theme/hesk3/customer/img/sprite.svg
new file mode 100644
index 0000000..cb9c14b
--- /dev/null
+++ b/hesk/theme/hesk3/customer/img/sprite.svg
@@ -0,0 +1,162 @@
+<?xml version="1.0" encoding="UTF-8"?><!DOCTYPE svg PUBLIC "-//W3C//DTD SVG 1.1//EN" "http://www.w3.org/Graphics/SVG/1.1/DTD/svg11.dtd"><svg xmlns="http://www.w3.org/2000/svg"><symbol id="icon-01-normal-knowledge-b" viewBox="0 0 24 20">
+    <g fill-rule="evenodd">
+        <path d="M0-2h24v24H0z"/>
+        <path fill-opacity=".5" d="M22.978 4.004H19.98V.008c-3.12 0-5.947 1.266-7.993 3.313A11.266 11.266 0 0 0 3.996.008v3.996H.999c-.55 0-.999.45-.999.999V16.99c0 .55.45 1 .999 1H9.99a1.997 1.997 0 1 0 3.996 0h8.992c.549 0 .999-.45.999-1V5.003c0-.548-.45-1-1-1zm-9.99 1.143l.413-.414a9.238 9.238 0 0 1 4.581-2.512v8.61a13.158 13.158 0 0 0-4.995 1.858V5.147zM5.993 2.221a9.231 9.231 0 0 1 4.581 2.513l.414.414v7.54a13.148 13.148 0 0 0-4.995-1.857v-8.61zm15.984 13.771H1.998v-9.99h1.998v6.679c3.12 0 5.946 1.266 7.992 3.311a11.273 11.273 0 0 1 7.993-3.311V6.002h1.997v9.99z"/>
+    </g>
+</symbol><symbol id="icon-01-normal-team" viewBox="0 0 24 17">
+    <path fill-opacity=".5" fill-rule="evenodd" d="M16.079 9.659a8.437 8.437 0 0 0-2.294-1.496c.311-.31.58-.663.796-1.048a2.677 2.677 0 0 0 3.768-2.44 2.677 2.677 0 0 0-3.866-2.395A4.818 4.818 0 0 0 12.91.707 4.752 4.752 0 0 1 15.41 0a4.786 4.786 0 0 1 4.78 4.78c0 1.32-.537 2.517-1.405 3.383 2.962 1.303 5.035 4.265 5.035 7.702 0 .582-.472 1.053-1.054 1.053h-5c.582 0 1.054-.471 1.054-1.053 0-.343-.021-.682-.061-1.015h2.672a6.318 6.318 0 0 0-5.352-5.191zm-4.294-1.496c2.962 1.303 5.035 4.265 5.035 7.702 0 .582-.472 1.053-1.054 1.053H1.053A1.053 1.053 0 0 1 0 15.865c0-3.437 2.073-6.399 5.034-7.702A4.766 4.766 0 0 1 3.63 4.781 4.786 4.786 0 0 1 8.409 0a4.786 4.786 0 0 1 4.782 4.78c0 1.32-.538 2.517-1.406 3.383zM8.375 2A2.677 2.677 0 0 0 5.7 4.674C5.7 6.15 6.9 7.35 8.374 7.35c1.475 0 2.675-1.2 2.675-2.675C11.049 3.2 9.849 2 8.374 2zM2.1 14.95h12.43A6.313 6.313 0 0 0 8.316 9.7 6.313 6.313 0 0 0 2.1 14.95z"/>
+</symbol><symbol id="icon-01-normal-tickets" viewBox="0 0 18 22">
+    <path fill-opacity=".5" fill-rule="evenodd" d="M15 3h1a2 2 0 0 1 2 2v15a2 2 0 0 1-2 2H2a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2h1a2 2 0 0 1 2-2h.996C6.748.363 7.839 0 9 0c1.16 0 2.252.363 3.004 1H13a2 2 0 0 1 2 2zM3.268 5H2v15h14V5h-1.268A2 2 0 0 1 13 6H5a2 2 0 0 1-1.732-1zm3.889-2.345l-.3.345H5v1h8V3h-1.858l-.299-.345C10.515 2.277 9.811 2 9 2c-.81 0-1.515.277-1.843.655zM5 15v-2h6v2H5zm0-4V9h8v2H5z"/>
+</symbol><symbol id="icon-actions" viewBox="0 0 16 13">
+    <path d="M5.818 7.273h8.727V5.09H5.818v2.182zm-1.454 0V5.09h-2.91v2.182h2.91zm1.454-5.818v2.181h8.727V1.455H5.818zm-1.454 0h-2.91v2.181h2.91V1.455zm1.454 9.454h8.727V8.727H5.818v2.182zm-1.454 0V8.727h-2.91v2.182h2.91zM1.454 0h13.091C15.35 0 16 .651 16 1.455v9.454c0 .803-.651 1.455-1.455 1.455H1.455A1.455 1.455 0 0 1 0 10.909V1.455C0 .65.651 0 1.455 0z"/>
+</symbol><symbol id="icon-add" viewBox="0 0 16 16">
+    <path d="M8.727 7.273h2.182a.727.727 0 0 1 0 1.454H8.727v2.182a.727.727 0 0 1-1.454 0V8.727H5.09a.727.727 0 1 1 0-1.454h2.182V5.09a.727.727 0 1 1 1.454 0v2.182zM8 16A8 8 0 1 1 8 0a8 8 0 0 1 0 16zm0-1.455a6.545 6.545 0 1 0 0-13.09 6.545 6.545 0 0 0 0 13.09z"/>
+</symbol><symbol id="icon-anonymize" viewBox="0 0 14 16">
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+    <path fill-rule="evenodd" d="M16.079 9.659a8.437 8.437 0 0 0-2.294-1.496c.311-.31.58-.663.796-1.048a2.677 2.677 0 0 0 3.768-2.44 2.677 2.677 0 0 0-3.866-2.395A4.818 4.818 0 0 0 12.91.707 4.752 4.752 0 0 1 15.41 0a4.786 4.786 0 0 1 4.78 4.78c0 1.32-.537 2.517-1.405 3.383 2.962 1.303 5.035 4.265 5.035 7.702 0 .582-.472 1.053-1.054 1.053h-5c.582 0 1.054-.471 1.054-1.053 0-.343-.021-.682-.061-1.015h2.672a6.318 6.318 0 0 0-5.352-5.191zm-4.294-1.496c2.962 1.303 5.035 4.265 5.035 7.702 0 .582-.472 1.053-1.054 1.053H1.053A1.053 1.053 0 0 1 0 15.865c0-3.437 2.073-6.399 5.034-7.702A4.766 4.766 0 0 1 3.63 4.781 4.786 4.786 0 0 1 8.409 0a4.786 4.786 0 0 1 4.782 4.78c0 1.32-.538 2.517-1.406 3.383zM8.375 2A2.677 2.677 0 0 0 5.7 4.674C5.7 6.15 6.9 7.35 8.374 7.35c1.475 0 2.675-1.2 2.675-2.675C11.049 3.2 9.849 2 8.374 2zM2.1 14.95h12.43A6.313 6.313 0 0 0 8.316 9.7 6.313 6.313 0 0 0 2.1 14.95z"/>
+</symbol><symbol id="icon-templates" viewBox="0 0 20 20">
+    <path fill-rule="evenodd" d="M17.852 8l1.356.753c1.056.587 1.056 1.907 0 2.494L17.852 12l1.356.753c1.056.587 1.056 1.907 0 2.494l-8.051 4.473c-.673.373-1.641.373-2.314 0l-8.05-4.473c-1.057-.587-1.057-1.907 0-2.494L2.147 12l-1.356-.753c-1.056-.587-1.056-1.907 0-2.494L2.148 8 .792 7.247C-.264 6.66-.264 5.34.792 4.753L8.843.28c.673-.373 1.641-.373 2.314 0l8.05 4.473c1.057.587 1.057 1.907 0 2.494L17.853 8zm-2.059 1.144l-4.636 2.576c-.673.373-1.641.373-2.314 0L4.207 9.144 2.667 10l7.148 3.971a.616.616 0 0 0 .37 0L17.334 10l-1.541-.856zm0 4l-4.636 2.576c-.673.373-1.641.373-2.314 0l-4.636-2.576-1.54.856 7.148 3.971a.616.616 0 0 0 .37 0L17.334 14l-1.541-.856zM10.185 2.029a.616.616 0 0 0-.37 0L2.666 6l7.149 3.971a.616.616 0 0 0 .37 0L17.334 6l-7.149-3.971z"/>
+</symbol><symbol id="icon-tick" viewBox="0 0 11 8">
+    <path fill-rule="evenodd" d="M9.043 0L3.246 5.128 1.623 3.692 0 5.128 3.246 8l7.42-6.564z"/>
+</symbol><symbol id="icon-tickets" viewBox="0 0 18 22">
+    <path fill-rule="evenodd" d="M15 3h1a2 2 0 0 1 2 2v15a2 2 0 0 1-2 2H2a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2h1a2 2 0 0 1 2-2h.996C6.748.363 7.839 0 9 0c1.16 0 2.252.363 3.004 1H13a2 2 0 0 1 2 2zM3.268 5H2v15h14V5h-1.268A2 2 0 0 1 13 6H5a2 2 0 0 1-1.732-1zm3.889-2.345l-.3.345H5v1h8V3h-1.858l-.299-.345C10.515 2.277 9.811 2 9 2c-.81 0-1.515.277-1.843.655zM5 15v-2h6v2H5zm0-4V9h8v2H5z"/>
+</symbol><symbol id="icon-tools" viewBox="0 0 22 22">
+    <path fill-rule="evenodd" d="M19.566 13.369a.856.856 0 0 0-.607-.254h-.002a.856.856 0 0 0-.607.252l-2.09 2.097a.86.86 0 0 0 .001 1.216.856.856 0 0 0 1.213-.001l1.481-1.487.799.806c.664.668.665 1.755.003 2.424l-1.339 1.351a1.701 1.701 0 0 1-1.214.509h-.003c-.459 0-.89-.18-1.213-.504l-3.782-3.785 8.481-8.48A4.376 4.376 0 0 0 21.974 4.4c0-1.176-.457-2.28-1.287-3.112A4.358 4.358 0 0 0 17.582 0a4.359 4.359 0 0 0-3.106 1.29l-3.483 3.489-3.754-3.766A3.404 3.404 0 0 0 4.812.003h-.003A3.4 3.4 0 0 0 2.384 1.01L1.026 2.37a3.445 3.445 0 0 0 0 4.86l3.762 3.766L2.2 13.588a.857.857 0 0 0-.22.377l-1.928 6.94a.86.86 0 0 0 1.06 1.057l6.744-1.919a.853.853 0 0 0 .547-.249l2.588-2.587 3.783 3.786A3.403 3.403 0 0 0 17.2 22h.007a3.403 3.403 0 0 0 2.429-1.016l1.338-1.352a3.449 3.449 0 0 0-.004-4.845l-1.404-1.418zm-5.348-9.391l3.784 3.792-1.232 1.232-3.784-3.79 1.232-1.234zm3.364-2.26c.715 0 1.387.28 1.893.786a2.67 2.67 0 0 1 .784 1.897c0 .716-.279 1.39-.784 1.896l-.259.26-3.786-3.794.259-.259a2.657 2.657 0 0 1 1.893-.786zM2.239 6.015a1.723 1.723 0 0 1 0-2.43l1.358-1.36a1.702 1.702 0 0 1 1.212-.504h.002c.458 0 .89.18 1.214.506l.814.818-1.508 1.511a.86.86 0 0 0 .606 1.467c.22 0 .44-.084.607-.252l1.507-1.51L9.78 5.993 6 9.781 2.24 6.015zm-.124 13.876l1.136-4.088 2.919 2.934-4.055 1.154zm5.7-1.934l-3.769-3.788 7.728-7.742 3.782 3.79-7.741 7.74z"/>
+</symbol><symbol id="icon-warning" viewBox="0 0 486.463 486.463">
+    <path d="M243.225 333.382c-13.6 0-25 11.4-25 25s11.4 25 25 25c13.1 0 25-11.4 24.4-24.4.6-14.3-10.7-25.6-24.4-25.6z"/>
+    <path d="M474.625 421.982c15.7-27.1 15.8-59.4.2-86.4l-156.6-271.2c-15.5-27.3-43.5-43.5-74.9-43.5s-59.4 16.3-74.9 43.4l-156.8 271.5c-15.6 27.3-15.5 59.8.3 86.9 15.6 26.8 43.5 42.9 74.7 42.9h312.8c31.3 0 59.4-16.3 75.2-43.6zm-34-19.6c-8.7 15-24.1 23.9-41.3 23.9h-312.8c-17 0-32.3-8.7-40.8-23.4-8.6-14.9-8.7-32.7-.1-47.7l156.8-271.4c8.5-14.9 23.7-23.7 40.9-23.7 17.1 0 32.4 8.9 40.9 23.8l156.7 271.4c8.4 14.6 8.3 32.2-.3 47.1z"/>
+    <path d="M237.025 157.882c-11.9 3.4-19.3 14.2-19.3 27.3.6 7.9 1.1 15.9 1.7 23.8 1.7 30.1 3.4 59.6 5.1 89.7.6 10.2 8.5 17.6 18.7 17.6s18.2-7.9 18.7-18.2c0-6.2 0-11.9.6-18.2 1.1-19.3 2.3-38.6 3.4-57.9.6-12.5 1.7-25 2.3-37.5 0-4.5-.6-8.5-2.3-12.5-5.1-11.2-17-16.9-28.9-14.1z"/>
+</symbol></svg>
\ No newline at end of file
diff --git a/hesk/theme/hesk3/customer/index.php b/hesk/theme/hesk3/customer/index.php
new file mode 100644
index 0000000..54e5abb
--- /dev/null
+++ b/hesk/theme/hesk3/customer/index.php
@@ -0,0 +1,280 @@
+<?php
+global $hesk_settings, $hesklang;
+
+// This guard is used to ensure that users can't hit this outside of actual HESK code
+if (!defined('IN_SCRIPT')) {
+    die();
+}
+
+/**
+ * @var array $top_articles
+ * @var array $latest_articles
+ * @var array $service_messages
+ */
+
+$service_message_type_to_class = array(
+    '0' => 'none',
+    '1' => 'success',
+    '2' => '', // Info has no CSS class
+    '3' => 'warning',
+    '4' => 'danger'
+);
+
+require_once(TEMPLATE_PATH . 'customer/util/alerts.php');
+require_once(TEMPLATE_PATH . 'customer/util/kb-search.php');
+require_once(TEMPLATE_PATH . 'customer/util/rating.php');
+?>
+<!DOCTYPE html>
+<html lang="en">
+
+<head>
+    <meta charset="utf-8" />
+    <title><?php echo $hesk_settings['hesk_title']; ?></title>
+    <meta http-equiv="X-UA-Compatible" content="IE=Edge" />
+    <meta name="viewport" content="width=device-width,minimum-scale=1.0,maximum-scale=1.0" />
+    <meta name="description" content="" />
+    <meta name="keywords" content="" />
+    <meta name="author" content="" />
+    <meta name="theme-color" content="#fff" />
+    <meta name="format-detection" content="telephone=no" />
+    <link rel="stylesheet" media="all" href="<?php echo TEMPLATE_PATH; ?>customer/css/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.css" />
+
+    <style>
+        <?php outputSearchStyling(); ?>
+    </style>
+    <?php include(TEMPLATE_PATH . '../../head.txt'); ?>
+</head>
+
+<body class="cust-help">
+<?php include(TEMPLATE_PATH . '../../header.txt'); ?>
+<div class="wrapper">
+    <main class="main">
+        <header class="header">
+            <div class="contr">
+                <div class="header__inner">
+                    <a href="<?php echo $hesk_settings['hesk_url']; ?>" class="header__logo">
+                        <?php echo $hesk_settings['hesk_title']; ?>
+                    </a>
+                    <?php if ($hesk_settings['can_sel_lang']): ?>
+                        <div class="header__lang">
+                            <form method="get" action="" style="margin:0;padding:0;border:0;white-space:nowrap;">
+                            <div class="dropdown-select center out-close">
+                                <select name="language" onchange="this.form.submit()">
+                                    <?php hesk_listLanguages(); ?>
+                                </select>
+                            </div>
+                            <?php foreach (hesk_getCurrentGetParameters() as $key => $value): ?>
+                            <input type="hidden" name="<?php echo hesk_htmlentities($key); ?>"
+                                   value="<?php echo hesk_htmlentities($value); ?>">
+                            <?php endforeach; ?>
+                            </form>
+                        </div>
+                    <?php endif; ?>
+                </div>
+            </div>
+        </header>
+        <div class="breadcrumbs">
+            <div class="contr">
+                <div class="breadcrumbs__inner">
+                    <a href="<?php echo $hesk_settings['site_url']; ?>">
+                        <span><?php echo $hesk_settings['site_title']; ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <div class="last"><?php echo $hesk_settings['hesk_title']; ?></div>
+                </div>
+            </div>
+        </div>
+        <div class="main__content">
+            <div class="contr">
+                <div class="help-search">
+                    <h2 class="search__title"><?php echo $hesklang['how_can_we_help']; ?></h2>
+                    <?php displayKbSearch(); ?>
+                </div>
+                <?php hesk3_show_messages($service_messages); ?>
+                <div class="nav">
+                    <a href="index.php?a=add" class="navlink">
+                        <div class="icon-in-circle">
+                            <svg class="icon icon-submit-ticket">
+                                <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-submit-ticket"></use>
+                            </svg>
+                        </div>
+                        <div>
+                            <h5 class="navlink__title"><?php echo $hesklang['submit_ticket']; ?></h5>
+                            <div class="navlink__descr"><?php echo $hesklang['open_ticket']; ?></div>
+                        </div>
+                    </a>
+                    <a href="ticket.php" class="navlink">
+                        <div class="icon-in-circle">
+                            <svg class="icon icon-document">
+                                <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-document"></use>
+                            </svg>
+                        </div>
+                        <div>
+                            <h5 class="navlink__title"><?php echo $hesklang['view_existing_tickets']; ?></h5>
+                            <div class="navlink__descr"><?php echo $hesklang['vet']; ?></div>
+                        </div>
+                    </a>
+                </div>
+                <?php if ($hesk_settings['kb_enable']): ?>
+                <article class="article">
+                    <h3 class="article__heading">
+                        <a href="knowledgebase.php">
+                            <div class="icon-in-circle">
+                                <svg class="icon icon-knowledge">
+                                    <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-knowledge"></use>
+                                </svg>
+                            </div>
+                            <span><?php echo $hesklang['kb_text']; ?></span>
+                        </a>
+                    </h3>
+                    <div class="tabbed__head">
+                        <ul class="tabbed__head_tabs">
+                            <?php
+                            if (count($top_articles) > 0):
+                            ?>
+                            <li class="current" data-link="tab1">
+                                <span><?php echo $hesklang['popart']; ?></span>
+                            </li>
+                            <?php
+                            endif;
+                            if (count($latest_articles) > 0):
+                            ?>
+                            <li data-link="tab2">
+                                <span><?php echo $hesklang['latart']; ?></span>
+                            </li>
+                            <?php endif; ?>
+                        </ul>
+                    </div>
+                    <div class="tabbed__tabs">
+                        <?php if (count($top_articles) > 0): ?>
+                        <div class="tabbed__tabs_tab is-visible" data-tab="tab1">
+                            <?php foreach ($top_articles as $article): ?>
+                            <a href="knowledgebase.php?article=<?php echo $article['id']; ?>" class="preview">
+                                <div class="icon-in-circle">
+                                    <svg class="icon icon-knowledge">
+                                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-knowledge"></use>
+                                    </svg>
+                                </div>
+                                <div class="preview__text">
+                                    <h5 class="preview__title"><?php echo $article['subject'] ?></h5>
+                                    <p>
+                                        <span class="lightgrey"><?php echo $hesklang['kb_cat']; ?>:</span>
+                                        <span class="ml-1"><?php echo $article['category']; ?></span>
+                                    </p>
+                                    <p class="navlink__descr">
+                                        <?php echo $article['content_preview']; ?>
+                                    </p>
+                                </div>
+                                <div class="rate">
+                                    <?php
+                                    if ($hesk_settings['kb_rating']) {
+                                        echo hesk3_get_customer_rating($article['rating']);
+                                    }
+
+                                    if ($hesk_settings['kb_views'] && $hesk_settings['kb_rating']):
+                                        ?>
+                                        <span class="lightgrey">(<?php echo $article['views']; ?>)</span>
+                                    <?php elseif ($hesk_settings['kb_views']): ?>
+                                        <span class="lightgrey">
+                                            <?php echo $hesklang['views'] ?>:
+                                            <?php echo $article['views']; ?>
+                                        </span>
+                                    <?php endif; ?>
+                                </div>
+                            </a>
+                            <?php endforeach; ?>
+                        </div>
+                        <?php
+                        endif;
+                        if (count($latest_articles) > 0):
+                        ?>
+                        <div class="tabbed__tabs_tab <?php echo count($top_articles) === 0 ? 'is-visible' : ''; ?>" data-tab="tab2">
+                            <?php foreach ($latest_articles as $article): ?>
+                                <a href="knowledgebase.php?article=<?php echo $article['id']; ?>" class="preview">
+                                    <div class="icon-in-circle">
+                                        <svg class="icon icon-knowledge">
+                                            <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-knowledge"></use>
+                                        </svg>
+                                    </div>
+                                    <div class="preview__text">
+                                        <h5 class="preview__title"><?php echo $article['subject'] ?></h5>
+                                        <p>
+                                            <span class="lightgrey"><?php echo $hesklang['kb_cat']; ?>:</span>
+                                            <span class="ml-1"><?php echo $article['category']; ?></span>
+                                        </p>
+                                        <p class="navlink__descr">
+                                            <?php echo $article['content_preview']; ?>
+                                        </p>
+                                    </div>
+                                    <div class="rate">
+                                        <?php
+                                        if ($hesk_settings['kb_rating']) {
+                                            echo hesk3_get_customer_rating($article['rating']);
+                                        }
+                                        if ($hesk_settings['kb_views'] && $hesk_settings['kb_rating']): ?>
+                                            <span class="lightgrey">(<?php echo $article['views']; ?>)</span>
+                                        <?php elseif ($hesk_settings['kb_views']): ?>
+                                            <span class="lightgrey">
+                                            <?php echo $hesklang['views'] ?>:
+                                            <?php echo $article['views']; ?>
+                                        </span>
+                                        <?php endif; ?>
+                                    </div>
+                                </a>
+                            <?php endforeach; ?>
+                        </div>
+                        <?php endif; ?>
+                    </div>
+                    <div class="article__footer">
+                        <a href="knowledgebase.php" class="btn btn--blue-border" ripple="ripple"><?php echo $hesklang['viewkb']; ?></a>
+                    </div>
+                </article>
+                <?php
+                endif;
+                if ($hesk_settings['alink']):
+                ?>
+                <div class="article__footer">
+                    <a href="<?php echo $hesk_settings['admin_dir']; ?>/" class="link"><?php echo $hesklang['ap']; ?></a>
+                </div>
+                <?php endif; ?>
+            </div>
+        </div>
+<?php
+/*******************************************************************************
+The code below handles HESK licensing and must be included in the template.
+
+Removing this code is a direct violation of the HESK End User License Agreement,
+will void all support and may result in unexpected behavior.
+
+To purchase a HESK license and support future HESK development please visit:
+https://www.hesk.com/buy.php
+*******************************************************************************/
+$hesk_settings['hesk_license']('Qo8Zm9vdGVyIGNsYXNzPSJmb290ZXIiPg0KICAgIDxwIGNsY
+XNzPSJ0ZXh0LWNlbnRlciI+UG93ZXJlZCBieSA8YSBocmVmPSJodHRwczovL3d3dy5oZXNrLmNvbSIgY
+2xhc3M9ImxpbmsiPkhlbHAgRGVzayBTb2Z0d2FyZTwvYT4gPHNwYW4gY2xhc3M9ImZvbnQtd2VpZ2h0L
+WJvbGQiPkhFU0s8L3NwYW4+LCBpbiBwYXJ0bmVyc2hpcCB3aXRoIDxhIGhyZWY9Imh0dHBzOi8vd3d3L
+nN5c2FpZC5jb20vP3V0bV9zb3VyY2U9SGVzayZhbXA7dXRtX21lZGl1bT1jcGMmYW1wO3V0bV9jYW1wY
+Wlnbj1IZXNrUHJvZHVjdF9Ub19IUCIgY2xhc3M9ImxpbmsiPlN5c0FpZCBUZWNobm9sb2dpZXM8L2E+P
+C9wPg0KPC9mb290ZXI+DQo=',"\104", "347db01e129edd4b3877f70ea6fed019462ae827");
+/*******************************************************************************
+END LICENSE CODE
+*******************************************************************************/
+?>
+    </main>
+</div>
+<?php include(TEMPLATE_PATH . '../../footer.txt'); ?>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery-3.4.1.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/hesk_functions.js"></script>
+<?php outputSearchJavascript(); ?>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/svg4everybody.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.scrollbar.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/selectize.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.en.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.autocomplete.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.js"></script>
+</body>
+
+</html>
diff --git a/hesk/theme/hesk3/customer/js/app.js b/hesk/theme/hesk3/customer/js/app.js
new file mode 100644
index 0000000..0dfa1c8
--- /dev/null
+++ b/hesk/theme/hesk3/customer/js/app.js
@@ -0,0 +1,545 @@
+/*eslint-disable */
+$(document).ready(function() {
+  svg4everybody();
+
+  // button ripple
+  //$('[ripple]').append('<div class="ripple--container"></div>');
+  var cleanUp,
+    debounce,
+    i,
+    len,
+    ripple,
+    rippleContainer,
+    ripples,
+    showRipple,
+    outClose;
+
+  debounce = function(func, delay) {
+    var inDebounce;
+    inDebounce = undefined;
+    return function() {
+      var args, context;
+      context = this;
+      args = arguments;
+      clearTimeout(inDebounce);
+      return (inDebounce = setTimeout(function() {
+        return func.apply(context, args);
+      }, delay));
+    };
+  };
+
+  showRipple = function(e) {
+    var pos, ripple, rippler, size, style, x, y;
+    ripple = this;
+    rippler = document.createElement("span");
+    size = ripple.offsetWidth;
+    pos = ripple.getBoundingClientRect();
+    x = e.offsetX - size / 2;
+    y = e.offsetY - size / 2;
+    style =
+      "top:" +
+      y +
+      "px; left: " +
+      x +
+      "px; height: " +
+      size +
+      "px; width: " +
+      size +
+      "px;";
+    ripple.rippleContainer.appendChild(rippler);
+    return rippler.setAttribute("style", style);
+  };
+
+  cleanUp = function() {
+    while (this.rippleContainer.firstChild) {
+      this.rippleContainer.removeChild(this.rippleContainer.firstChild);
+    }
+  };
+
+  outClose = function(time) {
+    time = time ? time : 150;
+    // header notification
+    $(".profile__item--notification")
+      .removeClass("active")
+      .find(".notification-list")
+      .slideUp(time);
+
+    // profile menu
+    $(".profile__user")
+      .removeClass("active")
+      .find(".profile__menu")
+      .slideUp(time);
+
+    $(".dropdown, .dropdown-select").removeClass("active");
+    $(".dropdown-list").slideUp(time, function() {
+      $(this)
+        .find(".assign--buttons")
+        .show();
+      $(this)
+        .find(".assign--list")
+        .hide();
+    });
+    $(".form__search_type").slideUp(150);
+    $(".form__search_results").slideUp(150);
+  };
+
+  dropdownSelectRender = function(el) {
+    var select = $(el).find("select");
+    var options = [];
+    var value;
+    select.find("option").each(function(i, el) {
+      options.push({
+        val: $(el).val(),
+        text: $(el).text(),
+        selected: $(el).is(":selected")
+      });
+      if ($(el).is(":selected")) {
+        value = $(el).text();
+      }
+    });
+    var template =
+      '<div class="label"><span>' +
+      value +
+      '</span><svg class="icon icon-chevron-down"><use xlink:href="./img/sprite.svg#icon-chevron-down"></use></svg></div><ul class="dropdown-list">';
+    for (var i in options) {
+      if (options[i].selected) $(el).attr("data-value", options[i].val);
+      template +=
+        '<li data-option="' +
+        options[i].val +
+        '"' +
+        (options[i].selected ? ' class="selected"' : "") +
+        ">" +
+        options[i].text +
+        "</li>";
+    }
+    template += "</ul></div>";
+    $(el).append(template);
+  };
+
+  ripples = document.querySelectorAll("[ripple]");
+
+  for (i = 0, len = ripples.length; i < len; i++) {
+    ripple = ripples[i];
+    rippleContainer = document.createElement("div");
+    rippleContainer.className = "ripple--container";
+    ripple.addEventListener("mousedown", showRipple);
+    ripple.addEventListener("mouseup", debounce(cleanUp, 10000));
+    ripple.rippleContainer = rippleContainer;
+    ripple.appendChild(rippleContainer);
+  }
+
+  $('.checkbox-custom input[type="checkbox"]').change(function(e) {
+    if ($(e.target).is(":checked")) {
+      $(e.target)
+        .closest(".checkbox-custom")
+        .addClass("checked");
+    } else {
+      $(e.target)
+        .closest(".checkbox-custom")
+        .removeClass("checked");
+    }
+  });
+
+  // Custom select
+  var x, i, j, selElmnt, a, b, c;
+  /*look for any elements with the class "select-custom":*/
+  x = document.getElementsByClassName("select-custom");
+  for (i = 0; i < x.length; i++) {
+    selElmnt = x[i].getElementsByTagName("select")[0];
+    /*for each element, create a new DIV that will act as the selected item:*/
+    a = document.createElement("DIV");
+    a.setAttribute("class", "select-selected");
+    a.dataset.value = selElmnt[0].value;
+    a.innerHTML = selElmnt.options[selElmnt.selectedIndex].innerHTML;
+    x[i].insertBefore(a, selElmnt);
+    // x[i].insertBefore(a, x[i].firstChild);
+
+    /*for each element, create a new DIV that will contain the option list:*/
+    b = document.createElement("DIV");
+    b.setAttribute("class", "select-items select-hide");
+    for (j = 1; j < selElmnt.length; j++) {
+      /*for each option in the original select element,
+    create a new DIV that will act as an option item:*/
+      c = document.createElement("DIV");
+      c.innerHTML = selElmnt.options[j].innerHTML;
+      c.addEventListener("click", function(e) {
+        /*when an item is clicked, update the original select box,
+        and the selected item:*/
+        var y, i, k, s, h;
+        s = this.parentNode.parentNode.getElementsByTagName("select")[0];
+        h = this.parentNode.previousSibling;
+        for (i = 0; i < s.length; i++) {
+          if (s.options[i].innerHTML == this.innerHTML) {
+            s.selectedIndex = i;
+            h.innerHTML = this.innerHTML;
+            y = this.parentNode.getElementsByClassName("same-as-selected");
+            for (k = 0; k < y.length; k++) {
+              y[k].removeAttribute("class");
+            }
+            this.setAttribute("class", "same-as-selected");
+            h.dataset.value = s.options[i].getAttribute("value");
+            break;
+          }
+        }
+        h.click();
+      });
+      b.appendChild(c);
+    }
+    x[i].insertBefore(b, selElmnt);
+    a.addEventListener("click", function(e) {
+      /*when the select box is clicked, close any other select boxes,
+      and open/close the current select box:*/
+      e.stopPropagation();
+      closeAllSelect(this);
+      this.nextSibling.classList.toggle("select-hide");
+      this.classList.toggle("select-arrow-active");
+    });
+  }
+
+  function closeAllSelect(elmnt) {
+    /*a function that will close all select boxes in the document,
+  except the current select box:*/
+    var x,
+      y,
+      i,
+      arrNo = [];
+    x = document.getElementsByClassName("select-items");
+    y = document.getElementsByClassName("select-selected");
+    for (i = 0; i < y.length; i++) {
+      if (elmnt == y[i]) {
+        arrNo.push(i);
+      } else {
+        y[i].classList.remove("select-arrow-active");
+      }
+    }
+    for (i = 0; i < x.length; i++) {
+      if (arrNo.indexOf(i)) {
+        x[i].classList.add("select-hide");
+      }
+    }
+
+    if (!$(elmnt.target).closest(".out-close").length) outClose();
+    if ($(elmnt.target).closest(".dropdown").length) return;
+
+    event.stopPropagation();
+  }
+
+  /*if the user clicks anywhere outside the select box, then close all select boxes:*/
+  var documentClick = true;
+  $(document).click(closeAllSelect);
+  $(document).on("touchend", "body", function(e) {
+    if (documentClick) {
+      $(document).unbind("click");
+      documentClick = false;
+    }
+    closeAllSelect(e);
+  });
+
+  /* ===========================================================
+                        FORM VALIDATION
+    ============================================================*/
+  $("#formNeedValidation").submit(function(e) {
+    console.log("object");
+    $(".form-group.required .form-control").each(function(index) {
+      var value = $.trim($(this).val()).length;
+      if (!value) {
+        $(this)
+          .closest(".form-group")
+          .addClass("error");
+        $(this)
+          .closest(".form")
+          .addClass("invalid");
+        e.preventDefault();
+      }
+    });
+  });
+
+  $("#formNeedValidation input").keyup(function(e) {
+    if ($(e.target).val()) {
+      $(e.target).css({ borderColor: "#d4d6e3" });
+      $(e.target)
+        .closest(".form-group")
+        .removeClass("error");
+    }
+  });
+
+  /* ===========================================================
+                  Dropdown & dropdown selects
+  ============================================================*/
+
+  $(".dropdown-select").each(function(i, el) {
+    dropdownSelectRender(el);
+  });
+
+  $("body").on("click", ".dropdown > label", function(e) {
+    if (
+      $(e.currentTarget)
+        .closest(".dropdown")
+        .hasClass("active")
+    ) {
+      $(e.currentTarget)
+        .closest(".dropdown")
+        .removeClass("active")
+        .find(".dropdown-list")
+        .slideUp(150);
+    } else {
+      $(".dropdown").removeClass("active");
+      $(".dropdown-list").slideUp(150);
+      $(e.currentTarget)
+        .closest(".dropdown")
+        .addClass("active")
+        .find(".dropdown-list")
+        .slideDown(150);
+    }
+  });
+  $("body").on("click", ".dropdown-list > li", function(e) {
+    if ($(e.currentTarget).hasClass("noclose")) return;
+    $(e.currentTarget)
+      .closest(".dropdown")
+      .removeClass("active")
+      .find(".dropdown-list")
+      .slideUp(150);
+  });
+  $("body").on("click", ".dropdown-select .label", function(e) {
+    if (
+      $(e.currentTarget)
+        .closest(".dropdown-select")
+        .hasClass("active")
+    ) {
+      $(e.currentTarget)
+        .closest(".dropdown-select")
+        .removeClass("active")
+        .find(".dropdown-list")
+        .slideUp(150);
+    } else {
+      $(".dropdown-select").removeClass("active");
+      $(".dropdown-list").slideUp(150);
+      $(e.currentTarget)
+        .closest(".dropdown-select")
+        .addClass("active")
+        .find(".dropdown-list")
+        .slideDown(150);
+    }
+  });
+  $("body").on("click", ".dropdown-list > li", function(e) {
+    if ($(e.currentTarget).hasClass("noclose")) return;
+    $(e.currentTarget)
+      .closest(".dropdown")
+      .removeClass("active")
+      .find(".dropdown-list")
+      .slideUp(150);
+  });
+  $("body").on("click", ".dropdown-select .dropdown-list li", function(e) {
+    var text, value;
+    value = $(e.currentTarget).attr("data-option");
+    if (
+      $(e.currentTarget)
+        .closest(".dropdown-select")
+        .hasClass("submit-us")
+    ) {
+      text = value.length
+        ? "Submit as " + $(e.currentTarget).text()
+        : $(e.currentTarget).text();
+      text =
+        text
+          .toLowerCase()
+          .charAt(0)
+          .toUpperCase() + text.toLowerCase().substr(1);
+    } else {
+      text = $(e.currentTarget).text();
+    }
+    $(e.currentTarget)
+      .closest(".dropdown-list")
+      .find("li")
+      .removeClass("selected");
+    $(e.currentTarget).addClass("selected");
+    $(e.currentTarget)
+      .closest(".dropdown-select")
+      .attr("data-value", value)
+      .find(".label span")
+      .text(text);
+    $(e.currentTarget)
+      .closest(".dropdown-select")
+      .removeClass("active");
+    $(e.currentTarget)
+      .closest(".dropdown-list")
+      .slideUp(150);
+    $(e.currentTarget)
+      .closest(".dropdown-select")
+      .find('select option[value="' + value + '"]')
+      .prop("selected", true);
+    $(e.currentTarget).closest('.dropdown-select').find('select').trigger('change');
+  });
+
+  // End Dropdown & dropdown selects
+
+  /* ===========================================================
+                      Ticket details
+  ============================================================*/
+  $(".ticket__replies_link").click(function(e) {
+    if ($(e.currentTarget).hasClass("visible")) {
+      $(e.currentTarget).removeClass("visible");
+      $(".ticket__replies_list").slideUp(150);
+    } else {
+      $(".ticket__replies_list").slideDown(150);
+      $(e.currentTarget).addClass("visible");
+    }
+  });
+
+  // Ticket upload file
+  var ticketFiles = [];
+  $('.block--attach input[type="file"]').change(function(e) {
+    for (i = 0; i < e.target.files.length; i++) {
+      ticketFiles.push(e.target.files[i]);
+      var extension =
+        "." +
+        e.target.files[i].name.split(".")[
+          e.target.files[i].name.split(".").length - 1
+        ];
+      var name = "";
+      for (n = 0; n < e.target.files[i].name.split(".").length; n++) {
+        if (n < e.target.files[i].name.split(".").length - 1) {
+          name += e.target.files[i].name.split(".")[n];
+        }
+      }
+      if (name.length > 16)
+        name =
+          name.slice(0, 10) + "..." + name.slice(name.length - 8, name.length);
+      var label =
+        "<div><span>" +
+        name +
+        extension +
+        '</span><i><svg class="icon icon-close"><use xlink:href="./img/sprite.svg#icon-close"></use></svg></i></div>';
+      $(".block--attach-list").append(label);
+      $(".block--attach-list div").each(function(i, el) {
+        $(el).attr("data-i", i);
+      });
+    }
+  });
+  $("body").on("click", ".block--attach-list div i", function(e) {
+    var i = Number(
+      $(e.target)
+        .closest("div")
+        .attr("data-i")
+    );
+    ticketFiles.splice(i, 1);
+    $(e.currentTarget)
+      .closest("div")
+      .slideUp(150, function() {
+        $(e.currentTarget)
+          .closest("div")
+          .remove();
+        $(".block--attach-list div").each(function(i, el) {
+          $(el).attr("data-i", i);
+        });
+      });
+    console.log(ticketFiles);
+  });
+
+  $(".accordion-title").click(function(e) {
+    if (
+      $(e.currentTarget)
+        .closest(".accordion")
+        .hasClass("visible")
+    ) {
+      $(e.currentTarget)
+        .closest(".accordion")
+        .find(".accordion-body")
+        .slideUp(150);
+      $(e.currentTarget)
+        .closest(".accordion")
+        .removeClass("visible");
+    } else {
+      $(e.currentTarget)
+        .closest(".accordion")
+        .find(".accordion-body")
+        .slideDown(150);
+      $(e.currentTarget)
+        .closest(".accordion")
+        .addClass("visible");
+    }
+  });
+
+  /* ===========================================================
+                          Create ticket
+  ============================================================*/
+  $(".datepicker").datepicker({
+    language: "en",
+    position: "right bottom",
+    autoClose: true,
+    onSelect: function(formattedDate, date, inst) {
+      if (formattedDate.length) {
+        inst.$el
+            .parent()
+            .parent()
+            .find('.calendar--value').fadeIn(150).find('span').text(formattedDate);
+      }
+    },
+    onHide: function(inst, animationCompleted) {
+      $(".ticket-create .param.calendar button").removeClass("active");
+    }
+  });
+  $(".ticket-create .param.calendar button").click(function(e) {
+    $(this).addClass("active");
+    $(this).parent().find('.datepicker')
+      .data("datepicker")
+      .show();
+  });
+  $(".ticket-create .param.calendar .close").click(function(e) {
+    $(this).parent().parent()
+        .find('.calendar--button')
+        .find('.datepicker')
+        .data("datepicker")
+        .clear();
+    $(".ticket-create .param.calendar .calendar--value").fadeOut(
+      150,
+      function() {
+        $(this)
+          .find("span")
+          .text("");
+      }
+    );
+  });
+  $('[data-action="create-ticket"]').click(function(e) {
+    $("body").addClass("noscroll");
+    $(".right-bar.ticket-create").fadeIn(150);
+  });
+
+  /* ===========================================================
+                            Tooltyps
+  ============================================================*/
+  $("body").on("mouseenter", ".tooltype", function(e) {
+    $(this)
+      .find(".tooltype__content")
+      .fadeIn(150);
+  });
+  $("body").on("mouseleave", ".tooltype", function(e) {
+    $(this)
+      .find(".tooltype__content")
+      .fadeOut(150);
+  });
+  /* ===========================================================
+                            start Customer help
+  ============================================================*/
+  $(".tabbed__head_tabs li").click(function(e) {
+    var target = $(this).attr("data-link");
+    $(".tabbed__head_tabs li").removeClass("current");
+    $(this).addClass("current");
+    $(".tabbed__tabs .tabbed__tabs_tab").removeClass("is-visible");
+    $(".tabbed__tabs [data-tab=" + target + "]").addClass("is-visible");
+  });
+  $(".btn-toggler").click(function(e) {
+    $(this)
+      .closest(".params--block")
+      .find(".accordion-body")
+      .slideToggle();
+    $(this).toggleClass("is-opened");
+  });
+
+  // Never allow typing in dropdowns
+  $('.selectize-input input').prop('disabled', 'disabled');
+});
+
+window.onload = function() {
+  $("#loader").fadeOut(150);
+};
diff --git a/hesk/theme/hesk3/customer/js/app.min.js b/hesk/theme/hesk3/customer/js/app.min.js
new file mode 100644
index 0000000..5f26621
--- /dev/null
+++ b/hesk/theme/hesk3/customer/js/app.min.js
@@ -0,0 +1,14 @@
+$(document).ready(function(){svg4everybody();var cleanUp,debounce,i,len,ripple,rippleContainer,ripples,showRipple,outClose;debounce=function(func,delay){var inDebounce;inDebounce=undefined;return function(){var args,context;context=this;args=arguments;clearTimeout(inDebounce);return(inDebounce=setTimeout(function(){return func.apply(context,args)},delay))}};showRipple=function(e){var pos,ripple,rippler,size,style,x,y;ripple=this;rippler=document.createElement("span");size=ripple.offsetWidth;pos=ripple.getBoundingClientRect();x=e.offsetX-size/2;y=e.offsetY-size/2;style="top:"+y+"px; left: "+x+"px; height: "+size+"px; width: "+size+"px;";ripple.rippleContainer.appendChild(rippler);return rippler.setAttribute("style",style)};cleanUp=function(){while(this.rippleContainer.firstChild){this.rippleContainer.removeChild(this.rippleContainer.firstChild)}};outClose=function(time){time=time?time:150;$(".profile__item--notification").removeClass("active").find(".notification-list").slideUp(time);$(".profile__user").removeClass("active").find(".profile__menu").slideUp(time);$(".dropdown, .dropdown-select").removeClass("active");$(".dropdown-list").slideUp(time,function(){$(this).find(".assign--buttons").show();$(this).find(".assign--list").hide()});$(".form__search_type").slideUp(150);$(".form__search_results").slideUp(150)};dropdownSelectRender=function(el){var select=$(el).find("select");var options=[];var value;select.find("option").each(function(i,el){options.push({val:$(el).val(),text:$(el).text(),selected:$(el).is(":selected")});if($(el).is(":selected")){value=$(el).text()}});var template='<div class="label"><span>'+value+'</span><svg class="icon icon-chevron-down"><use xlink:href="./img/sprite.svg#icon-chevron-down"></use></svg></div><ul class="dropdown-list">';for(var i in options){if(options[i].selected)$(el).attr("data-value",options[i].val);template+='<li data-option="'+options[i].val+'"'+(options[i].selected?' class="selected"':"")+">"+options[i].text+"</li>"}
+template+="</ul></div>";$(el).append(template)};ripples=document.querySelectorAll("[ripple]");for(i=0,len=ripples.length;i<len;i++){ripple=ripples[i];rippleContainer=document.createElement("div");rippleContainer.className="ripple--container";ripple.addEventListener("mousedown",showRipple);ripple.addEventListener("mouseup",debounce(cleanUp,10000));ripple.rippleContainer=rippleContainer;ripple.appendChild(rippleContainer)}
+$('.checkbox-custom input[type="checkbox"]').change(function(e){if($(e.target).is(":checked")){$(e.target).closest(".checkbox-custom").addClass("checked")}else{$(e.target).closest(".checkbox-custom").removeClass("checked")}});var x,i,j,selElmnt,a,b,c;x=document.getElementsByClassName("select-custom");for(i=0;i<x.length;i++){selElmnt=x[i].getElementsByTagName("select")[0];a=document.createElement("DIV");a.setAttribute("class","select-selected");a.dataset.value=selElmnt[0].value;a.innerHTML=selElmnt.options[selElmnt.selectedIndex].innerHTML;x[i].insertBefore(a,selElmnt);b=document.createElement("DIV");b.setAttribute("class","select-items select-hide");for(j=1;j<selElmnt.length;j++){c=document.createElement("DIV");c.innerHTML=selElmnt.options[j].innerHTML;c.addEventListener("click",function(e){var y,i,k,s,h;s=this.parentNode.parentNode.getElementsByTagName("select")[0];h=this.parentNode.previousSibling;for(i=0;i<s.length;i++){if(s.options[i].innerHTML==this.innerHTML){s.selectedIndex=i;h.innerHTML=this.innerHTML;y=this.parentNode.getElementsByClassName("same-as-selected");for(k=0;k<y.length;k++){y[k].removeAttribute("class")}
+this.setAttribute("class","same-as-selected");h.dataset.value=s.options[i].getAttribute("value");break}}
+h.click()});b.appendChild(c)}
+x[i].insertBefore(b,selElmnt);a.addEventListener("click",function(e){e.stopPropagation();closeAllSelect(this);this.nextSibling.classList.toggle("select-hide");this.classList.toggle("select-arrow-active")})}
+function closeAllSelect(elmnt){var x,y,i,arrNo=[];x=document.getElementsByClassName("select-items");y=document.getElementsByClassName("select-selected");for(i=0;i<y.length;i++){if(elmnt==y[i]){arrNo.push(i)}else{y[i].classList.remove("select-arrow-active")}}
+for(i=0;i<x.length;i++){if(arrNo.indexOf(i)){x[i].classList.add("select-hide")}}
+if(!$(elmnt.target).closest(".out-close").length)outClose();if($(elmnt.target).closest(".dropdown").length)return;event.stopPropagation()}
+var documentClick=!0;$(document).click(closeAllSelect);$(document).on("touchend","body",function(e){if(documentClick){$(document).unbind("click");documentClick=!1}
+closeAllSelect(e)});$("#formNeedValidation").submit(function(e){console.log("object");$(".form-group.required .form-control").each(function(index){var value=$.trim($(this).val()).length;if(!value){$(this).closest(".form-group").addClass("error");$(this).closest(".form").addClass("invalid");e.preventDefault()}})});$("#formNeedValidation input").keyup(function(e){if($(e.target).val()){$(e.target).css({borderColor:"#d4d6e3"});$(e.target).closest(".form-group").removeClass("error")}});$(".dropdown-select").each(function(i,el){dropdownSelectRender(el)});$("body").on("click",".dropdown > label",function(e){if($(e.currentTarget).closest(".dropdown").hasClass("active")){$(e.currentTarget).closest(".dropdown").removeClass("active").find(".dropdown-list").slideUp(150)}else{$(".dropdown").removeClass("active");$(".dropdown-list").slideUp(150);$(e.currentTarget).closest(".dropdown").addClass("active").find(".dropdown-list").slideDown(150)}});$("body").on("click",".dropdown-list > li",function(e){if($(e.currentTarget).hasClass("noclose"))return;$(e.currentTarget).closest(".dropdown").removeClass("active").find(".dropdown-list").slideUp(150)});$("body").on("click",".dropdown-select .label",function(e){if($(e.currentTarget).closest(".dropdown-select").hasClass("active")){$(e.currentTarget).closest(".dropdown-select").removeClass("active").find(".dropdown-list").slideUp(150)}else{$(".dropdown-select").removeClass("active");$(".dropdown-list").slideUp(150);$(e.currentTarget).closest(".dropdown-select").addClass("active").find(".dropdown-list").slideDown(150)}});$("body").on("click",".dropdown-list > li",function(e){if($(e.currentTarget).hasClass("noclose"))return;$(e.currentTarget).closest(".dropdown").removeClass("active").find(".dropdown-list").slideUp(150)});$("body").on("click",".dropdown-select .dropdown-list li",function(e){var text,value;value=$(e.currentTarget).attr("data-option");if($(e.currentTarget).closest(".dropdown-select").hasClass("submit-us")){text=value.length?"Submit as "+$(e.currentTarget).text():$(e.currentTarget).text();text=text.toLowerCase().charAt(0).toUpperCase()+text.toLowerCase().substr(1)}else{text=$(e.currentTarget).text()}
+$(e.currentTarget).closest(".dropdown-list").find("li").removeClass("selected");$(e.currentTarget).addClass("selected");$(e.currentTarget).closest(".dropdown-select").attr("data-value",value).find(".label span").text(text);$(e.currentTarget).closest(".dropdown-select").removeClass("active");$(e.currentTarget).closest(".dropdown-list").slideUp(150);$(e.currentTarget).closest(".dropdown-select").find('select option[value="'+value+'"]').prop("selected",!0);$(e.currentTarget).closest('.dropdown-select').find('select').trigger('change')});$(".ticket__replies_link").click(function(e){if($(e.currentTarget).hasClass("visible")){$(e.currentTarget).removeClass("visible");$(".ticket__replies_list").slideUp(150)}else{$(".ticket__replies_list").slideDown(150);$(e.currentTarget).addClass("visible")}});var ticketFiles=[];$('.block--attach input[type="file"]').change(function(e){for(i=0;i<e.target.files.length;i++){ticketFiles.push(e.target.files[i]);var extension="."+e.target.files[i].name.split(".")[e.target.files[i].name.split(".").length-1];var name="";for(n=0;n<e.target.files[i].name.split(".").length;n++){if(n<e.target.files[i].name.split(".").length-1){name+=e.target.files[i].name.split(".")[n]}}
+if(name.length>16)
+name=name.slice(0,10)+"..."+name.slice(name.length-8,name.length);var label="<div><span>"+name+extension+'</span><i><svg class="icon icon-close"><use xlink:href="./img/sprite.svg#icon-close"></use></svg></i></div>';$(".block--attach-list").append(label);$(".block--attach-list div").each(function(i,el){$(el).attr("data-i",i)})}});$("body").on("click",".block--attach-list div i",function(e){var i=Number($(e.target).closest("div").attr("data-i"));ticketFiles.splice(i,1);$(e.currentTarget).closest("div").slideUp(150,function(){$(e.currentTarget).closest("div").remove();$(".block--attach-list div").each(function(i,el){$(el).attr("data-i",i)})});console.log(ticketFiles)});$(".accordion-title").click(function(e){if($(e.currentTarget).closest(".accordion").hasClass("visible")){$(e.currentTarget).closest(".accordion").find(".accordion-body").slideUp(150);$(e.currentTarget).closest(".accordion").removeClass("visible")}else{$(e.currentTarget).closest(".accordion").find(".accordion-body").slideDown(150);$(e.currentTarget).closest(".accordion").addClass("visible")}});$(".datepicker").datepicker({language:"en",position:"right bottom",autoClose:!0,onSelect:function(formattedDate,date,inst){if(formattedDate.length){inst.$el.parent().parent().find('.calendar--value').fadeIn(150).find('span').text(formattedDate)}},onHide:function(inst,animationCompleted){$(".ticket-create .param.calendar button").removeClass("active")}});$(".ticket-create .param.calendar button").click(function(e){$(this).addClass("active");$(this).parent().find('.datepicker').data("datepicker").show()});$(".ticket-create .param.calendar .close").click(function(e){$(this).parent().parent().find('.calendar--button').find('.datepicker').data("datepicker").clear();$(".ticket-create .param.calendar .calendar--value").fadeOut(150,function(){$(this).find("span").text("")})});$('[data-action="create-ticket"]').click(function(e){$("body").addClass("noscroll");$(".right-bar.ticket-create").fadeIn(150)});$("body").on("mouseenter",".tooltype",function(e){$(this).find(".tooltype__content").fadeIn(150)});$("body").on("mouseleave",".tooltype",function(e){$(this).find(".tooltype__content").fadeOut(150)});$(".tabbed__head_tabs li").click(function(e){var target=$(this).attr("data-link");$(".tabbed__head_tabs li").removeClass("current");$(this).addClass("current");$(".tabbed__tabs .tabbed__tabs_tab").removeClass("is-visible");$(".tabbed__tabs [data-tab="+target+"]").addClass("is-visible")});$(".btn-toggler").click(function(e){$(this).closest(".params--block").find(".accordion-body").slideToggle();$(this).toggleClass("is-opened")});$('.selectize-input input').prop('disabled','disabled')});window.onload=function(){$("#loader").fadeOut(150)}
\ No newline at end of file
diff --git a/hesk/theme/hesk3/customer/js/datepicker.en.js b/hesk/theme/hesk3/customer/js/datepicker.en.js
new file mode 100644
index 0000000..6097edd
--- /dev/null
+++ b/hesk/theme/hesk3/customer/js/datepicker.en.js
@@ -0,0 +1,13 @@
+;(function ($) { $.fn.datepicker.language['en'] = {
+    days: ['Sunday', 'Monday', 'Tuesday', 'Wednesday', 'Thursday', 'Friday', 'Saturday'],
+    daysShort: ['Sun', 'Mon', 'Tue', 'Wed', 'Thu', 'Fri', 'Sat'],
+    daysMin: ['Su', 'Mo', 'Tu', 'We', 'Th', 'Fr', 'Sa'],
+    months: ['January','February','March','April','May','June', 'July','August','September','October','November','December'],
+    monthsShort: ['Jan', 'Feb', 'Mar', 'Apr', 'May', 'Jun', 'Jul', 'Aug', 'Sep', 'Oct', 'Nov', 'Dec'],
+    today: 'Today',
+    clear: 'Clear',
+    dateFormat: 'mm/dd/yyyy',
+    timeFormat: 'hh:ii aa',
+    firstDay: 1
+}; })(jQuery);
+//# sourceMappingURL=datepicker.en.js.map
diff --git a/hesk/theme/hesk3/customer/js/datepicker.min.js b/hesk/theme/hesk3/customer/js/datepicker.min.js
new file mode 100644
index 0000000..53df79a
--- /dev/null
+++ b/hesk/theme/hesk3/customer/js/datepicker.min.js
@@ -0,0 +1,3 @@
+!function(t,e,i){!function(){var s,a,n,h="2.2.3",o="datepicker",r=".datepicker-here",c=!1,d='<div class="datepicker"><i class="datepicker--pointer"></i><nav class="datepicker--nav"></nav><div class="datepicker--content"></div></div>',l={classes:"",inline:!1,language:"ru",startDate:new Date,firstDay:"",weekends:[6,0],dateFormat:"",altField:"",altFieldDateFormat:"@",toggleSelected:!0,keyboardNav:!0,position:"bottom left",offset:12,view:"days",minView:"days",showOtherMonths:!0,selectOtherMonths:!0,moveToOtherMonthsOnSelect:!0,showOtherYears:!0,selectOtherYears:!0,moveToOtherYearsOnSelect:!0,minDate:"",maxDate:"",disableNavWhenOutOfRange:!0,multipleDates:!1,multipleDatesSeparator:",",range:!1,todayButton:!1,clearButton:!1,showEvent:"focus",autoClose:!1,monthsField:"monthsShort",prevHtml:'<svg><path d="M 17,12 l -5,5 l 5,5"></path></svg>',nextHtml:'<svg><path d="M 14,12 l 5,5 l -5,5"></path></svg>',navTitles:{days:"MM, <i>yyyy</i>",months:"yyyy",years:"yyyy1 - yyyy2"},timepicker:!1,onlyTimepicker:!1,dateTimeSeparator:" ",timeFormat:"",minHours:0,maxHours:24,minMinutes:0,maxMinutes:59,hoursStep:1,minutesStep:1,onSelect:"",onShow:"",onHide:"",onChangeMonth:"",onChangeYear:"",onChangeDecade:"",onChangeView:"",onRenderCell:""},u={ctrlRight:[17,39],ctrlUp:[17,38],ctrlLeft:[17,37],ctrlDown:[17,40],shiftRight:[16,39],shiftUp:[16,38],shiftLeft:[16,37],shiftDown:[16,40],altUp:[18,38],altRight:[18,39],altLeft:[18,37],altDown:[18,40],ctrlShiftUp:[16,17,38]},m=function(t,a){this.el=t,this.$el=e(t),this.opts=e.extend(!0,{},l,a,this.$el.data()),s==i&&(s=e("body")),this.opts.startDate||(this.opts.startDate=new Date),"INPUT"==this.el.nodeName&&(this.elIsInput=!0),this.opts.altField&&(this.$altField="string"==typeof this.opts.altField?e(this.opts.altField):this.opts.altField),this.inited=!1,this.visible=!1,this.silent=!1,this.currentDate=this.opts.startDate,this.currentView=this.opts.view,this._createShortCuts(),this.selectedDates=[],this.views={},this.keys=[],this.minRange="",this.maxRange="",this._prevOnSelectValue="",this.init()};n=m,n.prototype={VERSION:h,viewIndexes:["days","months","years"],init:function(){c||this.opts.inline||!this.elIsInput||this._buildDatepickersContainer(),this._buildBaseHtml(),this._defineLocale(this.opts.language),this._syncWithMinMaxDates(),this.elIsInput&&(this.opts.inline||(this._setPositionClasses(this.opts.position),this._bindEvents()),this.opts.keyboardNav&&!this.opts.onlyTimepicker&&this._bindKeyboardEvents(),this.$datepicker.on("mousedown",this._onMouseDownDatepicker.bind(this)),this.$datepicker.on("mouseup",this._onMouseUpDatepicker.bind(this))),this.opts.classes&&this.$datepicker.addClass(this.opts.classes),this.opts.timepicker&&(this.timepicker=new e.fn.datepicker.Timepicker(this,this.opts),this._bindTimepickerEvents()),this.opts.onlyTimepicker&&this.$datepicker.addClass("-only-timepicker-"),this.views[this.currentView]=new e.fn.datepicker.Body(this,this.currentView,this.opts),this.views[this.currentView].show(),this.nav=new e.fn.datepicker.Navigation(this,this.opts),this.view=this.currentView,this.$el.on("clickCell.adp",this._onClickCell.bind(this)),this.$datepicker.on("mouseenter",".datepicker--cell",this._onMouseEnterCell.bind(this)),this.$datepicker.on("mouseleave",".datepicker--cell",this._onMouseLeaveCell.bind(this)),this.inited=!0},_createShortCuts:function(){this.minDate=this.opts.minDate?this.opts.minDate:new Date(-86399999136e5),this.maxDate=this.opts.maxDate?this.opts.maxDate:new Date(86399999136e5)},_bindEvents:function(){this.$el.on(this.opts.showEvent+".adp",this._onShowEvent.bind(this)),this.$el.on("mouseup.adp",this._onMouseUpEl.bind(this)),this.$el.on("blur.adp",this._onBlur.bind(this)),this.$el.on("keyup.adp",this._onKeyUpGeneral.bind(this)),e(t).on("resize.adp",this._onResize.bind(this)),e("body").on("mouseup.adp",this._onMouseUpBody.bind(this))},_bindKeyboardEvents:function(){this.$el.on("keydown.adp",this._onKeyDown.bind(this)),this.$el.on("keyup.adp",this._onKeyUp.bind(this)),this.$el.on("hotKey.adp",this._onHotKey.bind(this))},_bindTimepickerEvents:function(){this.$el.on("timeChange.adp",this._onTimeChange.bind(this))},isWeekend:function(t){return-1!==this.opts.weekends.indexOf(t)},_defineLocale:function(t){"string"==typeof t?(this.loc=e.fn.datepicker.language[t],this.loc||(console.warn("Can't find language \""+t+'" in Datepicker.language, will use "ru" instead'),this.loc=e.extend(!0,{},e.fn.datepicker.language.ru)),this.loc=e.extend(!0,{},e.fn.datepicker.language.ru,e.fn.datepicker.language[t])):this.loc=e.extend(!0,{},e.fn.datepicker.language.ru,t),this.opts.dateFormat&&(this.loc.dateFormat=this.opts.dateFormat),this.opts.timeFormat&&(this.loc.timeFormat=this.opts.timeFormat),""!==this.opts.firstDay&&(this.loc.firstDay=this.opts.firstDay),this.opts.timepicker&&(this.loc.dateFormat=[this.loc.dateFormat,this.loc.timeFormat].join(this.opts.dateTimeSeparator)),this.opts.onlyTimepicker&&(this.loc.dateFormat=this.loc.timeFormat);var i=this._getWordBoundaryRegExp;(this.loc.timeFormat.match(i("aa"))||this.loc.timeFormat.match(i("AA")))&&(this.ampm=!0)},_buildDatepickersContainer:function(){c=!0,s.append('<div class="datepickers-container" id="datepickers-container"></div>'),a=e("#datepickers-container")},_buildBaseHtml:function(){var t,i=e('<div class="datepicker-inline">');t="INPUT"==this.el.nodeName?this.opts.inline?i.insertAfter(this.$el):a:i.appendTo(this.$el),this.$datepicker=e(d).appendTo(t),this.$content=e(".datepicker--content",this.$datepicker),this.$nav=e(".datepicker--nav",this.$datepicker)},_triggerOnChange:function(){if(!this.selectedDates.length){if(""===this._prevOnSelectValue)return;return this._prevOnSelectValue="",this.opts.onSelect("","",this)}var t,e=this.selectedDates,i=n.getParsedDate(e[0]),s=this,a=new Date(i.year,i.month,i.date,i.hours,i.minutes);t=e.map(function(t){return s.formatDate(s.loc.dateFormat,t)}).join(this.opts.multipleDatesSeparator),(this.opts.multipleDates||this.opts.range)&&(a=e.map(function(t){var e=n.getParsedDate(t);return new Date(e.year,e.month,e.date,e.hours,e.minutes)})),this._prevOnSelectValue=t,this.opts.onSelect(t,a,this)},next:function(){var t=this.parsedDate,e=this.opts;switch(this.view){case"days":this.date=new Date(t.year,t.month+1,1),e.onChangeMonth&&e.onChangeMonth(this.parsedDate.month,this.parsedDate.year);break;case"months":this.date=new Date(t.year+1,t.month,1),e.onChangeYear&&e.onChangeYear(this.parsedDate.year);break;case"years":this.date=new Date(t.year+10,0,1),e.onChangeDecade&&e.onChangeDecade(this.curDecade)}},prev:function(){var t=this.parsedDate,e=this.opts;switch(this.view){case"days":this.date=new Date(t.year,t.month-1,1),e.onChangeMonth&&e.onChangeMonth(this.parsedDate.month,this.parsedDate.year);break;case"months":this.date=new Date(t.year-1,t.month,1),e.onChangeYear&&e.onChangeYear(this.parsedDate.year);break;case"years":this.date=new Date(t.year-10,0,1),e.onChangeDecade&&e.onChangeDecade(this.curDecade)}},formatDate:function(t,e){e=e||this.date;var i,s=t,a=this._getWordBoundaryRegExp,h=this.loc,o=n.getLeadingZeroNum,r=n.getDecade(e),c=n.getParsedDate(e),d=c.fullHours,l=c.hours,u=t.match(a("aa"))||t.match(a("AA")),m="am",p=this._replacer;switch(this.opts.timepicker&&this.timepicker&&u&&(i=this.timepicker._getValidHoursFromDate(e,u),d=o(i.hours),l=i.hours,m=i.dayPeriod),!0){case/@/.test(s):s=s.replace(/@/,e.getTime());case/aa/.test(s):s=p(s,a("aa"),m);case/AA/.test(s):s=p(s,a("AA"),m.toUpperCase());case/dd/.test(s):s=p(s,a("dd"),c.fullDate);case/d/.test(s):s=p(s,a("d"),c.date);case/DD/.test(s):s=p(s,a("DD"),h.days[c.day]);case/D/.test(s):s=p(s,a("D"),h.daysShort[c.day]);case/mm/.test(s):s=p(s,a("mm"),c.fullMonth);case/m/.test(s):s=p(s,a("m"),c.month+1);case/MM/.test(s):s=p(s,a("MM"),this.loc.months[c.month]);case/M/.test(s):s=p(s,a("M"),h.monthsShort[c.month]);case/ii/.test(s):s=p(s,a("ii"),c.fullMinutes);case/i/.test(s):s=p(s,a("i"),c.minutes);case/hh/.test(s):s=p(s,a("hh"),d);case/h/.test(s):s=p(s,a("h"),l);case/yyyy/.test(s):s=p(s,a("yyyy"),c.year);case/yyyy1/.test(s):s=p(s,a("yyyy1"),r[0]);case/yyyy2/.test(s):s=p(s,a("yyyy2"),r[1]);case/yy/.test(s):s=p(s,a("yy"),c.year.toString().slice(-2))}return s},_replacer:function(t,e,i){return t.replace(e,function(t,e,s,a){return e+i+a})},_getWordBoundaryRegExp:function(t){var e="\\s|\\.|-|/|\\\\|,|\\$|\\!|\\?|:|;";return new RegExp("(^|>|"+e+")("+t+")($|<|"+e+")","g")},selectDate:function(t){var e=this,i=e.opts,s=e.parsedDate,a=e.selectedDates,h=a.length,o="";if(Array.isArray(t))return void t.forEach(function(t){e.selectDate(t)});if(t instanceof Date){if(this.lastSelectedDate=t,this.timepicker&&this.timepicker._setTime(t),e._trigger("selectDate",t),this.timepicker&&(t.setHours(this.timepicker.hours),t.setMinutes(this.timepicker.minutes)),"days"==e.view&&t.getMonth()!=s.month&&i.moveToOtherMonthsOnSelect&&(o=new Date(t.getFullYear(),t.getMonth(),1)),"years"==e.view&&t.getFullYear()!=s.year&&i.moveToOtherYearsOnSelect&&(o=new Date(t.getFullYear(),0,1)),o&&(e.silent=!0,e.date=o,e.silent=!1,e.nav._render()),i.multipleDates&&!i.range){if(h===i.multipleDates)return;e._isSelected(t)||e.selectedDates.push(t)}else i.range?2==h?(e.selectedDates=[t],e.minRange=t,e.maxRange=""):1==h?(e.selectedDates.push(t),e.maxRange?e.minRange=t:e.maxRange=t,n.bigger(e.maxRange,e.minRange)&&(e.maxRange=e.minRange,e.minRange=t),e.selectedDates=[e.minRange,e.maxRange]):(e.selectedDates=[t],e.minRange=t):e.selectedDates=[t];e._setInputValue(),i.onSelect&&e._triggerOnChange(),i.autoClose&&!this.timepickerIsActive&&(i.multipleDates||i.range?i.range&&2==e.selectedDates.length&&e.hide():e.hide()),e.views[this.currentView]._render()}},removeDate:function(t){var e=this.selectedDates,i=this;if(t instanceof Date)return e.some(function(s,a){return n.isSame(s,t)?(e.splice(a,1),i.selectedDates.length?i.lastSelectedDate=i.selectedDates[i.selectedDates.length-1]:(i.minRange="",i.maxRange="",i.lastSelectedDate=""),i.views[i.currentView]._render(),i._setInputValue(),i.opts.onSelect&&i._triggerOnChange(),!0):void 0})},today:function(){this.silent=!0,this.view=this.opts.minView,this.silent=!1,this.date=new Date,this.opts.todayButton instanceof Date&&this.selectDate(this.opts.todayButton)},clear:function(){this.selectedDates=[],this.minRange="",this.maxRange="",this.views[this.currentView]._render(),this._setInputValue(),this.opts.onSelect&&this._triggerOnChange()},update:function(t,i){var s=arguments.length,a=this.lastSelectedDate;return 2==s?this.opts[t]=i:1==s&&"object"==typeof t&&(this.opts=e.extend(!0,this.opts,t)),this._createShortCuts(),this._syncWithMinMaxDates(),this._defineLocale(this.opts.language),this.nav._addButtonsIfNeed(),this.opts.onlyTimepicker||this.nav._render(),this.views[this.currentView]._render(),this.elIsInput&&!this.opts.inline&&(this._setPositionClasses(this.opts.position),this.visible&&this.setPosition(this.opts.position)),this.opts.classes&&this.$datepicker.addClass(this.opts.classes),this.opts.onlyTimepicker&&this.$datepicker.addClass("-only-timepicker-"),this.opts.timepicker&&(a&&this.timepicker._handleDate(a),this.timepicker._updateRanges(),this.timepicker._updateCurrentTime(),a&&(a.setHours(this.timepicker.hours),a.setMinutes(this.timepicker.minutes))),this._setInputValue(),this},_syncWithMinMaxDates:function(){var t=this.date.getTime();this.silent=!0,this.minTime>t&&(this.date=this.minDate),this.maxTime<t&&(this.date=this.maxDate),this.silent=!1},_isSelected:function(t,e){var i=!1;return this.selectedDates.some(function(s){return n.isSame(s,t,e)?(i=s,!0):void 0}),i},_setInputValue:function(){var t,e=this,i=e.opts,s=e.loc.dateFormat,a=i.altFieldDateFormat,n=e.selectedDates.map(function(t){return e.formatDate(s,t)});i.altField&&e.$altField.length&&(t=this.selectedDates.map(function(t){return e.formatDate(a,t)}),t=t.join(this.opts.multipleDatesSeparator),this.$altField.val(t)),n=n.join(this.opts.multipleDatesSeparator),this.$el.val(n)},_isInRange:function(t,e){var i=t.getTime(),s=n.getParsedDate(t),a=n.getParsedDate(this.minDate),h=n.getParsedDate(this.maxDate),o=new Date(s.year,s.month,a.date).getTime(),r=new Date(s.year,s.month,h.date).getTime(),c={day:i>=this.minTime&&i<=this.maxTime,month:o>=this.minTime&&r<=this.maxTime,year:s.year>=a.year&&s.year<=h.year};return e?c[e]:c.day},_getDimensions:function(t){var e=t.offset();return{width:t.outerWidth(),height:t.outerHeight(),left:e.left,top:e.top}},_getDateFromCell:function(t){var e=this.parsedDate,s=t.data("year")||e.year,a=t.data("month")==i?e.month:t.data("month"),n=t.data("date")||1;return new Date(s,a,n)},_setPositionClasses:function(t){t=t.split(" ");var e=t[0],i=t[1],s="datepicker -"+e+"-"+i+"- -from-"+e+"-";this.visible&&(s+=" active"),this.$datepicker.removeAttr("class").addClass(s)},setPosition:function(t){t=t||this.opts.position;var e,i,s=this._getDimensions(this.$el),a=this._getDimensions(this.$datepicker),n=t.split(" "),h=this.opts.offset,o=n[0],r=n[1];switch(o){case"top":e=s.top-a.height-h;break;case"right":i=s.left+s.width+h;break;case"bottom":e=s.top+s.height+h;break;case"left":i=s.left-a.width-h}switch(r){case"top":e=s.top;break;case"right":i=s.left+s.width-a.width;break;case"bottom":e=s.top+s.height-a.height;break;case"left":i=s.left;break;case"center":/left|right/.test(o)?e=s.top+s.height/2-a.height/2:i=s.left+s.width/2-a.width/2}this.$datepicker.css({left:i,top:e})},show:function(){var t=this.opts.onShow;this.setPosition(this.opts.position),this.$datepicker.addClass("active"),this.visible=!0,t&&this._bindVisionEvents(t)},hide:function(){var t=this.opts.onHide;this.$datepicker.removeClass("active").css({left:"-100000px"}),this.focused="",this.keys=[],this.inFocus=!1,this.visible=!1,this.$el.blur(),t&&this._bindVisionEvents(t)},down:function(t){this._changeView(t,"down")},up:function(t){this._changeView(t,"up")},_bindVisionEvents:function(t){this.$datepicker.off("transitionend.dp"),t(this,!1),this.$datepicker.one("transitionend.dp",t.bind(this,this,!0))},_changeView:function(t,e){t=t||this.focused||this.date;var i="up"==e?this.viewIndex+1:this.viewIndex-1;i>2&&(i=2),0>i&&(i=0),this.silent=!0,this.date=new Date(t.getFullYear(),t.getMonth(),1),this.silent=!1,this.view=this.viewIndexes[i]},_handleHotKey:function(t){var e,i,s,a=n.getParsedDate(this._getFocusedDate()),h=this.opts,o=!1,r=!1,c=!1,d=a.year,l=a.month,u=a.date;switch(t){case"ctrlRight":case"ctrlUp":l+=1,o=!0;break;case"ctrlLeft":case"ctrlDown":l-=1,o=!0;break;case"shiftRight":case"shiftUp":r=!0,d+=1;break;case"shiftLeft":case"shiftDown":r=!0,d-=1;break;case"altRight":case"altUp":c=!0,d+=10;break;case"altLeft":case"altDown":c=!0,d-=10;break;case"ctrlShiftUp":this.up()}s=n.getDaysCount(new Date(d,l)),i=new Date(d,l,u),u>s&&(u=s),i.getTime()<this.minTime?i=this.minDate:i.getTime()>this.maxTime&&(i=this.maxDate),this.focused=i,e=n.getParsedDate(i),o&&h.onChangeMonth&&h.onChangeMonth(e.month,e.year),r&&h.onChangeYear&&h.onChangeYear(e.year),c&&h.onChangeDecade&&h.onChangeDecade(this.curDecade)},_registerKey:function(t){var e=this.keys.some(function(e){return e==t});e||this.keys.push(t)},_unRegisterKey:function(t){var e=this.keys.indexOf(t);this.keys.splice(e,1)},_isHotKeyPressed:function(){var t,e=!1,i=this,s=this.keys.sort();for(var a in u)t=u[a],s.length==t.length&&t.every(function(t,e){return t==s[e]})&&(i._trigger("hotKey",a),e=!0);return e},_trigger:function(t,e){this.$el.trigger(t,e)},_focusNextCell:function(t,e){e=e||this.cellType;var i=n.getParsedDate(this._getFocusedDate()),s=i.year,a=i.month,h=i.date;if(!this._isHotKeyPressed()){switch(t){case 37:"day"==e?h-=1:"","month"==e?a-=1:"","year"==e?s-=1:"";break;case 38:"day"==e?h-=7:"","month"==e?a-=3:"","year"==e?s-=4:"";break;case 39:"day"==e?h+=1:"","month"==e?a+=1:"","year"==e?s+=1:"";break;case 40:"day"==e?h+=7:"","month"==e?a+=3:"","year"==e?s+=4:""}var o=new Date(s,a,h);o.getTime()<this.minTime?o=this.minDate:o.getTime()>this.maxTime&&(o=this.maxDate),this.focused=o}},_getFocusedDate:function(){var t=this.focused||this.selectedDates[this.selectedDates.length-1],e=this.parsedDate;if(!t)switch(this.view){case"days":t=new Date(e.year,e.month,(new Date).getDate());break;case"months":t=new Date(e.year,e.month,1);break;case"years":t=new Date(e.year,0,1)}return t},_getCell:function(t,i){i=i||this.cellType;var s,a=n.getParsedDate(t),h='.datepicker--cell[data-year="'+a.year+'"]';switch(i){case"month":h='[data-month="'+a.month+'"]';break;case"day":h+='[data-month="'+a.month+'"][data-date="'+a.date+'"]'}return s=this.views[this.currentView].$el.find(h),s.length?s:e("")},destroy:function(){var t=this;t.$el.off(".adp").data("datepicker",""),t.selectedDates=[],t.focused="",t.views={},t.keys=[],t.minRange="",t.maxRange="",t.opts.inline||!t.elIsInput?t.$datepicker.closest(".datepicker-inline").remove():t.$datepicker.remove()},_handleAlreadySelectedDates:function(t,e){this.opts.range?this.opts.toggleSelected?this.removeDate(e):2!=this.selectedDates.length&&this._trigger("clickCell",e):this.opts.toggleSelected&&this.removeDate(e),this.opts.toggleSelected||(this.lastSelectedDate=t,this.opts.timepicker&&(this.timepicker._setTime(t),this.timepicker.update()))},_onShowEvent:function(t){this.visible||this.show()},_onBlur:function(){!this.inFocus&&this.visible&&this.hide()},_onMouseDownDatepicker:function(t){this.inFocus=!0},_onMouseUpDatepicker:function(t){this.inFocus=!1,t.originalEvent.inFocus=!0,t.originalEvent.timepickerFocus||this.$el.focus()},_onKeyUpGeneral:function(t){var e=this.$el.val();e||this.clear()},_onResize:function(){this.visible&&this.setPosition()},_onMouseUpBody:function(t){t.originalEvent.inFocus||this.visible&&!this.inFocus&&this.hide()},_onMouseUpEl:function(t){t.originalEvent.inFocus=!0,setTimeout(this._onKeyUpGeneral.bind(this),4)},_onKeyDown:function(t){var e=t.which;if(this._registerKey(e),e>=37&&40>=e&&(t.preventDefault(),this._focusNextCell(e)),13==e&&this.focused){if(this._getCell(this.focused).hasClass("-disabled-"))return;if(this.view!=this.opts.minView)this.down();else{var i=this._isSelected(this.focused,this.cellType);if(!i)return this.timepicker&&(this.focused.setHours(this.timepicker.hours),this.focused.setMinutes(this.timepicker.minutes)),void this.selectDate(this.focused);this._handleAlreadySelectedDates(i,this.focused)}}27==e&&this.hide()},_onKeyUp:function(t){var e=t.which;this._unRegisterKey(e)},_onHotKey:function(t,e){this._handleHotKey(e)},_onMouseEnterCell:function(t){var i=e(t.target).closest(".datepicker--cell"),s=this._getDateFromCell(i);this.silent=!0,this.focused&&(this.focused=""),i.addClass("-focus-"),this.focused=s,this.silent=!1,this.opts.range&&1==this.selectedDates.length&&(this.minRange=this.selectedDates[0],this.maxRange="",n.less(this.minRange,this.focused)&&(this.maxRange=this.minRange,this.minRange=""),this.views[this.currentView]._update())},_onMouseLeaveCell:function(t){var i=e(t.target).closest(".datepicker--cell");i.removeClass("-focus-"),this.silent=!0,this.focused="",this.silent=!1},_onTimeChange:function(t,e,i){var s=new Date,a=this.selectedDates,n=!1;a.length&&(n=!0,s=this.lastSelectedDate),s.setHours(e),s.setMinutes(i),n||this._getCell(s).hasClass("-disabled-")?(this._setInputValue(),this.opts.onSelect&&this._triggerOnChange()):this.selectDate(s)},_onClickCell:function(t,e){this.timepicker&&(e.setHours(this.timepicker.hours),e.setMinutes(this.timepicker.minutes)),this.selectDate(e)},set focused(t){if(!t&&this.focused){var e=this._getCell(this.focused);e.length&&e.removeClass("-focus-")}this._focused=t,this.opts.range&&1==this.selectedDates.length&&(this.minRange=this.selectedDates[0],this.maxRange="",n.less(this.minRange,this._focused)&&(this.maxRange=this.minRange,this.minRange="")),this.silent||(this.date=t)},get focused(){return this._focused},get parsedDate(){return n.getParsedDate(this.date)},set date(t){return t instanceof Date?(this.currentDate=t,this.inited&&!this.silent&&(this.views[this.view]._render(),this.nav._render(),this.visible&&this.elIsInput&&this.setPosition()),t):void 0},get date(){return this.currentDate},set view(t){return this.viewIndex=this.viewIndexes.indexOf(t),this.viewIndex<0?void 0:(this.prevView=this.currentView,this.currentView=t,this.inited&&(this.views[t]?this.views[t]._render():this.views[t]=new e.fn.datepicker.Body(this,t,this.opts),this.views[this.prevView].hide(),this.views[t].show(),this.nav._render(),this.opts.onChangeView&&this.opts.onChangeView(t),this.elIsInput&&this.visible&&this.setPosition()),t)},get view(){return this.currentView},get cellType(){return this.view.substring(0,this.view.length-1)},get minTime(){var t=n.getParsedDate(this.minDate);return new Date(t.year,t.month,t.date).getTime()},get maxTime(){var t=n.getParsedDate(this.maxDate);return new Date(t.year,t.month,t.date).getTime()},get curDecade(){return n.getDecade(this.date)}},n.getDaysCount=function(t){return new Date(t.getFullYear(),t.getMonth()+1,0).getDate()},n.getParsedDate=function(t){return{year:t.getFullYear(),month:t.getMonth(),fullMonth:t.getMonth()+1<10?"0"+(t.getMonth()+1):t.getMonth()+1,date:t.getDate(),fullDate:t.getDate()<10?"0"+t.getDate():t.getDate(),day:t.getDay(),hours:t.getHours(),fullHours:t.getHours()<10?"0"+t.getHours():t.getHours(),minutes:t.getMinutes(),fullMinutes:t.getMinutes()<10?"0"+t.getMinutes():t.getMinutes()}},n.getDecade=function(t){var e=10*Math.floor(t.getFullYear()/10);return[e,e+9]},n.template=function(t,e){return t.replace(/#\{([\w]+)\}/g,function(t,i){return e[i]||0===e[i]?e[i]:void 0})},n.isSame=function(t,e,i){if(!t||!e)return!1;var s=n.getParsedDate(t),a=n.getParsedDate(e),h=i?i:"day",o={day:s.date==a.date&&s.month==a.month&&s.year==a.year,month:s.month==a.month&&s.year==a.year,year:s.year==a.year};return o[h]},n.less=function(t,e,i){return t&&e?e.getTime()<t.getTime():!1},n.bigger=function(t,e,i){return t&&e?e.getTime()>t.getTime():!1},n.getLeadingZeroNum=function(t){return parseInt(t)<10?"0"+t:t},n.resetTime=function(t){return"object"==typeof t?(t=n.getParsedDate(t),new Date(t.year,t.month,t.date)):void 0},e.fn.datepicker=function(t){return this.each(function(){if(e.data(this,o)){var i=e.data(this,o);i.opts=e.extend(!0,i.opts,t),i.update()}else e.data(this,o,new m(this,t))})},e.fn.datepicker.Constructor=m,e.fn.datepicker.language={ru:{days:["Во�кре�енье","Понедельник","Вторник","Среда","Четверг","П�тница","Суббота"],daysShort:["Во�","Пон","Вто","Сре","Чет","П�т","Суб"],daysMin:["В�","Пн","Вт","Ср","Чт","Пт","Сб"],months:["Январь","Февраль","Март","�прель","Май","Июнь","Июль","�вгу�т","Сент�брь","Окт�брь","�о�брь","Декабрь"],monthsShort:["Янв","Фев","Мар","�пр","Май","Июн","Июл","�вг","Сен","Окт","�о�","Дек"],today:"Сегодн�",clear:"Очи�тить",dateFormat:"dd.mm.yyyy",timeFormat:"hh:ii",firstDay:1}},e(function(){e(r).datepicker()})}(),function(){var t={days:'<div class="datepicker--days datepicker--body"><div class="datepicker--days-names"></div><div class="datepicker--cells datepicker--cells-days"></div></div>',months:'<div class="datepicker--months datepicker--body"><div class="datepicker--cells datepicker--cells-months"></div></div>',years:'<div class="datepicker--years datepicker--body"><div class="datepicker--cells datepicker--cells-years"></div></div>'},s=e.fn.datepicker,a=s.Constructor;s.Body=function(t,i,s){this.d=t,this.type=i,this.opts=s,this.$el=e(""),this.opts.onlyTimepicker||this.init()},s.Body.prototype={init:function(){this._buildBaseHtml(),this._render(),this._bindEvents()},_bindEvents:function(){this.$el.on("click",".datepicker--cell",e.proxy(this._onClickCell,this))},_buildBaseHtml:function(){this.$el=e(t[this.type]).appendTo(this.d.$content),this.$names=e(".datepicker--days-names",this.$el),this.$cells=e(".datepicker--cells",this.$el)},_getDayNamesHtml:function(t,e,s,a){return e=e!=i?e:t,s=s?s:"",a=a!=i?a:0,a>7?s:7==e?this._getDayNamesHtml(t,0,s,++a):(s+='<div class="datepicker--day-name'+(this.d.isWeekend(e)?" -weekend-":"")+'">'+this.d.loc.daysMin[e]+"</div>",this._getDayNamesHtml(t,++e,s,++a))},_getCellContents:function(t,e){var i="datepicker--cell datepicker--cell-"+e,s=new Date,n=this.d,h=a.resetTime(n.minRange),o=a.resetTime(n.maxRange),r=n.opts,c=a.getParsedDate(t),d={},l=c.date;switch(e){case"day":n.isWeekend(c.day)&&(i+=" -weekend-"),c.month!=this.d.parsedDate.month&&(i+=" -other-month-",r.selectOtherMonths||(i+=" -disabled-"),r.showOtherMonths||(l=""));break;case"month":l=n.loc[n.opts.monthsField][c.month];break;case"year":var u=n.curDecade;l=c.year,(c.year<u[0]||c.year>u[1])&&(i+=" -other-decade-",r.selectOtherYears||(i+=" -disabled-"),r.showOtherYears||(l=""))}return r.onRenderCell&&(d=r.onRenderCell(t,e)||{},l=d.html?d.html:l,i+=d.classes?" "+d.classes:""),r.range&&(a.isSame(h,t,e)&&(i+=" -range-from-"),a.isSame(o,t,e)&&(i+=" -range-to-"),1==n.selectedDates.length&&n.focused?((a.bigger(h,t)&&a.less(n.focused,t)||a.less(o,t)&&a.bigger(n.focused,t))&&(i+=" -in-range-"),a.less(o,t)&&a.isSame(n.focused,t)&&(i+=" -range-from-"),a.bigger(h,t)&&a.isSame(n.focused,t)&&(i+=" -range-to-")):2==n.selectedDates.length&&a.bigger(h,t)&&a.less(o,t)&&(i+=" -in-range-")),a.isSame(s,t,e)&&(i+=" -current-"),n.focused&&a.isSame(t,n.focused,e)&&(i+=" -focus-"),n._isSelected(t,e)&&(i+=" -selected-"),(!n._isInRange(t,e)||d.disabled)&&(i+=" -disabled-"),{html:l,classes:i}},_getDaysHtml:function(t){var e=a.getDaysCount(t),i=new Date(t.getFullYear(),t.getMonth(),1).getDay(),s=new Date(t.getFullYear(),t.getMonth(),e).getDay(),n=i-this.d.loc.firstDay,h=6-s+this.d.loc.firstDay;n=0>n?n+7:n,h=h>6?h-7:h;for(var o,r,c=-n+1,d="",l=c,u=e+h;u>=l;l++)r=t.getFullYear(),o=t.getMonth(),d+=this._getDayHtml(new Date(r,o,l));return d},_getDayHtml:function(t){var e=this._getCellContents(t,"day");return'<div class="'+e.classes+'" data-date="'+t.getDate()+'" data-month="'+t.getMonth()+'" data-year="'+t.getFullYear()+'">'+e.html+"</div>"},_getMonthsHtml:function(t){for(var e="",i=a.getParsedDate(t),s=0;12>s;)e+=this._getMonthHtml(new Date(i.year,s)),s++;return e},_getMonthHtml:function(t){var e=this._getCellContents(t,"month");return'<div class="'+e.classes+'" data-month="'+t.getMonth()+'">'+e.html+"</div>"},_getYearsHtml:function(t){var e=(a.getParsedDate(t),a.getDecade(t)),i=e[0]-1,s="",n=i;for(n;n<=e[1]+1;n++)s+=this._getYearHtml(new Date(n,0));return s},_getYearHtml:function(t){var e=this._getCellContents(t,"year");return'<div class="'+e.classes+'" data-year="'+t.getFullYear()+'">'+e.html+"</div>"},_renderTypes:{days:function(){var t=this._getDayNamesHtml(this.d.loc.firstDay),e=this._getDaysHtml(this.d.currentDate);this.$cells.html(e),this.$names.html(t)},months:function(){var t=this._getMonthsHtml(this.d.currentDate);this.$cells.html(t)},years:function(){var t=this._getYearsHtml(this.d.currentDate);this.$cells.html(t)}},_render:function(){this.opts.onlyTimepicker||this._renderTypes[this.type].bind(this)()},_update:function(){var t,i,s,a=e(".datepicker--cell",this.$cells),n=this;a.each(function(a,h){i=e(this),s=n.d._getDateFromCell(e(this)),t=n._getCellContents(s,n.d.cellType),i.attr("class",t.classes)})},show:function(){this.opts.onlyTimepicker||(this.$el.addClass("active"),this.acitve=!0)},hide:function(){this.$el.removeClass("active"),this.active=!1},_handleClick:function(t){var e=t.data("date")||1,i=t.data("month")||0,s=t.data("year")||this.d.parsedDate.year,a=this.d;if(a.view!=this.opts.minView)return void a.down(new Date(s,i,e));var n=new Date(s,i,e),h=this.d._isSelected(n,this.d.cellType);return h?void a._handleAlreadySelectedDates.bind(a,h,n)():void a._trigger("clickCell",n)},_onClickCell:function(t){var i=e(t.target).closest(".datepicker--cell");i.hasClass("-disabled-")||this._handleClick.bind(this)(i)}}}(),function(){var t='<div class="datepicker--nav-action" data-action="prev">#{prevHtml}</div><div class="datepicker--nav-title">#{title}</div><div class="datepicker--nav-action" data-action="next">#{nextHtml}</div>',i='<div class="datepicker--buttons"></div>',s='<span class="datepicker--button" data-action="#{action}">#{label}</span>',a=e.fn.datepicker,n=a.Constructor;a.Navigation=function(t,e){this.d=t,this.opts=e,this.$buttonsContainer="",this.init()},a.Navigation.prototype={init:function(){this._buildBaseHtml(),this._bindEvents()},_bindEvents:function(){this.d.$nav.on("click",".datepicker--nav-action",e.proxy(this._onClickNavButton,this)),this.d.$nav.on("click",".datepicker--nav-title",e.proxy(this._onClickNavTitle,this)),this.d.$datepicker.on("click",".datepicker--button",e.proxy(this._onClickNavButton,this))},_buildBaseHtml:function(){this.opts.onlyTimepicker||this._render(),this._addButtonsIfNeed()},_addButtonsIfNeed:function(){this.opts.todayButton&&this._addButton("today"),this.opts.clearButton&&this._addButton("clear")},_render:function(){var i=this._getTitle(this.d.currentDate),s=n.template(t,e.extend({title:i},this.opts));this.d.$nav.html(s),"years"==this.d.view&&e(".datepicker--nav-title",this.d.$nav).addClass("-disabled-"),this.setNavStatus()},_getTitle:function(t){return this.d.formatDate(this.opts.navTitles[this.d.view],t)},_addButton:function(t){this.$buttonsContainer.length||this._addButtonsContainer();var i={action:t,label:this.d.loc[t]},a=n.template(s,i);e("[data-action="+t+"]",this.$buttonsContainer).length||this.$buttonsContainer.append(a)},_addButtonsContainer:function(){this.d.$datepicker.append(i),this.$buttonsContainer=e(".datepicker--buttons",this.d.$datepicker)},setNavStatus:function(){if((this.opts.minDate||this.opts.maxDate)&&this.opts.disableNavWhenOutOfRange){var t=this.d.parsedDate,e=t.month,i=t.year,s=t.date;switch(this.d.view){case"days":this.d._isInRange(new Date(i,e-1,1),"month")||this._disableNav("prev"),this.d._isInRange(new Date(i,e+1,1),"month")||this._disableNav("next");break;case"months":this.d._isInRange(new Date(i-1,e,s),"year")||this._disableNav("prev"),this.d._isInRange(new Date(i+1,e,s),"year")||this._disableNav("next");break;case"years":var a=n.getDecade(this.d.date);this.d._isInRange(new Date(a[0]-1,0,1),"year")||this._disableNav("prev"),this.d._isInRange(new Date(a[1]+1,0,1),"year")||this._disableNav("next")}}},_disableNav:function(t){e('[data-action="'+t+'"]',this.d.$nav).addClass("-disabled-")},_activateNav:function(t){e('[data-action="'+t+'"]',this.d.$nav).removeClass("-disabled-")},_onClickNavButton:function(t){var i=e(t.target).closest("[data-action]"),s=i.data("action");this.d[s]()},_onClickNavTitle:function(t){return e(t.target).hasClass("-disabled-")?void 0:"days"==this.d.view?this.d.view="months":void(this.d.view="years")}}}(),function(){var t='<div class="datepicker--time"><div class="datepicker--time-current">   <span class="datepicker--time-current-hours">#{hourVisible}</span>   <span class="datepicker--time-current-colon">:</span>   <span class="datepicker--time-current-minutes">#{minValue}</span></div><div class="datepicker--time-sliders">   <div class="datepicker--time-row">      <input type="range" name="hours" value="#{hourValue}" min="#{hourMin}" max="#{hourMax}" step="#{hourStep}"/>   </div>   <div class="datepicker--time-row">      <input type="range" name="minutes" value="#{minValue}" min="#{minMin}" max="#{minMax}" step="#{minStep}"/>   </div></div></div>',i=e.fn.datepicker,s=i.Constructor;i.Timepicker=function(t,e){this.d=t,this.opts=e,this.init()},i.Timepicker.prototype={init:function(){var t="input";this._setTime(this.d.date),this._buildHTML(),navigator.userAgent.match(/trident/gi)&&(t="change"),this.d.$el.on("selectDate",this._onSelectDate.bind(this)),this.$ranges.on(t,this._onChangeRange.bind(this)),this.$ranges.on("mouseup",this._onMouseUpRange.bind(this)),this.$ranges.on("mousemove focus ",this._onMouseEnterRange.bind(this)),this.$ranges.on("mouseout blur",this._onMouseOutRange.bind(this))},_setTime:function(t){var e=s.getParsedDate(t);this._handleDate(t),this.hours=e.hours<this.minHours?this.minHours:e.hours,this.minutes=e.minutes<this.minMinutes?this.minMinutes:e.minutes},_setMinTimeFromDate:function(t){this.minHours=t.getHours(),this.minMinutes=t.getMinutes(),this.d.lastSelectedDate&&this.d.lastSelectedDate.getHours()>t.getHours()&&(this.minMinutes=this.opts.minMinutes)},_setMaxTimeFromDate:function(t){
+this.maxHours=t.getHours(),this.maxMinutes=t.getMinutes(),this.d.lastSelectedDate&&this.d.lastSelectedDate.getHours()<t.getHours()&&(this.maxMinutes=this.opts.maxMinutes)},_setDefaultMinMaxTime:function(){var t=23,e=59,i=this.opts;this.minHours=i.minHours<0||i.minHours>t?0:i.minHours,this.minMinutes=i.minMinutes<0||i.minMinutes>e?0:i.minMinutes,this.maxHours=i.maxHours<0||i.maxHours>t?t:i.maxHours,this.maxMinutes=i.maxMinutes<0||i.maxMinutes>e?e:i.maxMinutes},_validateHoursMinutes:function(t){this.hours<this.minHours?this.hours=this.minHours:this.hours>this.maxHours&&(this.hours=this.maxHours),this.minutes<this.minMinutes?this.minutes=this.minMinutes:this.minutes>this.maxMinutes&&(this.minutes=this.maxMinutes)},_buildHTML:function(){var i=s.getLeadingZeroNum,a={hourMin:this.minHours,hourMax:i(this.maxHours),hourStep:this.opts.hoursStep,hourValue:this.hours,hourVisible:i(this.displayHours),minMin:this.minMinutes,minMax:i(this.maxMinutes),minStep:this.opts.minutesStep,minValue:i(this.minutes)},n=s.template(t,a);this.$timepicker=e(n).appendTo(this.d.$datepicker),this.$ranges=e('[type="range"]',this.$timepicker),this.$hours=e('[name="hours"]',this.$timepicker),this.$minutes=e('[name="minutes"]',this.$timepicker),this.$hoursText=e(".datepicker--time-current-hours",this.$timepicker),this.$minutesText=e(".datepicker--time-current-minutes",this.$timepicker),this.d.ampm&&(this.$ampm=e('<span class="datepicker--time-current-ampm">').appendTo(e(".datepicker--time-current",this.$timepicker)).html(this.dayPeriod),this.$timepicker.addClass("-am-pm-"))},_updateCurrentTime:function(){var t=s.getLeadingZeroNum(this.displayHours),e=s.getLeadingZeroNum(this.minutes);this.$hoursText.html(t),this.$minutesText.html(e),this.d.ampm&&this.$ampm.html(this.dayPeriod)},_updateRanges:function(){this.$hours.attr({min:this.minHours,max:this.maxHours}).val(this.hours),this.$minutes.attr({min:this.minMinutes,max:this.maxMinutes}).val(this.minutes)},_handleDate:function(t){this._setDefaultMinMaxTime(),t&&(s.isSame(t,this.d.opts.minDate)?this._setMinTimeFromDate(this.d.opts.minDate):s.isSame(t,this.d.opts.maxDate)&&this._setMaxTimeFromDate(this.d.opts.maxDate)),this._validateHoursMinutes(t)},update:function(){this._updateRanges(),this._updateCurrentTime()},_getValidHoursFromDate:function(t,e){var i=t,a=t;t instanceof Date&&(i=s.getParsedDate(t),a=i.hours);var n=e||this.d.ampm,h="am";if(n)switch(!0){case 0==a:a=12;break;case 12==a:h="pm";break;case a>11:a-=12,h="pm"}return{hours:a,dayPeriod:h}},set hours(t){this._hours=t;var e=this._getValidHoursFromDate(t);this.displayHours=e.hours,this.dayPeriod=e.dayPeriod},get hours(){return this._hours},_onChangeRange:function(t){var i=e(t.target),s=i.attr("name");this.d.timepickerIsActive=!0,this[s]=i.val(),this._updateCurrentTime(),this.d._trigger("timeChange",[this.hours,this.minutes]),this._handleDate(this.d.lastSelectedDate),this.update()},_onSelectDate:function(t,e){this._handleDate(e),this.update()},_onMouseEnterRange:function(t){var i=e(t.target).attr("name");e(".datepicker--time-current-"+i,this.$timepicker).addClass("-focus-")},_onMouseOutRange:function(t){var i=e(t.target).attr("name");this.d.inFocus||e(".datepicker--time-current-"+i,this.$timepicker).removeClass("-focus-")},_onMouseUpRange:function(t){this.d.timepickerIsActive=!1}}}()}(window,jQuery);
+//# sourceMappingURL=datepicker.min.js.map
diff --git a/hesk/theme/hesk3/customer/js/hesk_functions.js b/hesk/theme/hesk3/customer/js/hesk_functions.js
new file mode 100644
index 0000000..13bb4c0
--- /dev/null
+++ b/hesk/theme/hesk3/customer/js/hesk_functions.js
@@ -0,0 +1,165 @@
+var HESK_FUNCTIONS;
+if (!HESK_FUNCTIONS) {
+    HESK_FUNCTIONS = {};
+}
+
+var heskKBfailed = false;
+var heskKBquery = '';
+HESK_FUNCTIONS.getKbSearchSuggestions = function($input, callback) {
+    var d = document.form1;
+    var s = $input.val();
+
+    if (s !== '' && (heskKBquery !== s || heskKBfailed === true) )
+    {
+        var params = "q=" + encodeURIComponent(s);
+        heskKBquery = s;
+
+        $.ajax({
+            url: 'suggest_articles.php',
+            method: 'POST',
+            dataType: 'json',
+            contentType: 'application/x-www-form-urlencoded',
+            data: params,
+            success: function(data) {
+                heskKBfailed = false;
+                callback(data);
+            },
+            error: function(jqXHR, status, err) {
+                console.error(err);
+                heskKBfailed = true;
+            }
+        });
+    }
+
+    setTimeout(function() { HESK_FUNCTIONS.getKbSearchSuggestions($input, callback); }, 2000);
+};
+
+HESK_FUNCTIONS.getKbTicketSuggestions = function($subject, $message, callback) {
+    var d = document.form1;
+    var s = $subject.val();
+    var m = $message.val();
+    var query = s + " " + m;
+
+    if (s !== '' && m !== '' && (heskKBquery !== query || heskKBfailed === true) )
+    {
+        var params = "q=" + encodeURIComponent(query);
+        heskKBquery = query;
+
+        $.ajax({
+            url: 'suggest_articles.php',
+            method: 'POST',
+            dataType: 'json',
+            contentType: 'application/x-www-form-urlencoded',
+            data: params,
+            success: function(data) {
+                heskKBfailed = false;
+                callback(data);
+            },
+            error: function(jqXHR, status, err) {
+                console.error(err);
+                heskKBfailed = true;
+            }
+        });
+    }
+
+    setTimeout(function() { HESK_FUNCTIONS.getKbTicketSuggestions($subject, $message, callback); }, 2000);
+};
+
+HESK_FUNCTIONS.openWindow = function(PAGE,HGT,WDT) {
+    var heskWin = window.open(PAGE,"Hesk_window","height="+HGT+",width="+WDT+",menubar=0,location=0,toolbar=0,status=0,resizable=1,scrollbars=1");
+    heskWin.focus();
+};
+
+HESK_FUNCTIONS.suggestEmail = function(emailField, displayDiv, isAdmin, allowMultiple) {
+    var email = document.getElementById(emailField).value;
+    var element = document.getElementById(displayDiv);
+    var path = isAdmin ? '../suggest_email.php' : 'suggest_email.php';
+
+    if (email !== '') {
+        var params = "e=" + encodeURIComponent(email) + "&ef=" + encodeURIComponent(emailField) + "&dd=" + encodeURIComponent(displayDiv);
+
+        if (allowMultiple) {
+            params += "&am=1";
+        }
+
+
+        /*
+        {0}: Div ID
+        {1}: Suggestion message (i.e. "Did you mean hesk@example.com?")
+        {2}: Original email
+        {3}: Suggested email (pre-escaped)
+        {4}: "Yes, fix it"
+        {5}: "No, leave it"
+         */
+        var responseFormat =
+            '<div class="alert warning" id="{0}" style="display: block">' +
+                '<div class="alert__inner">' +
+                    '<p>' +
+                        '<p>{1}</p>' +
+                        '<a class="link" href="javascript:" onclick="HESK_FUNCTIONS.applyEmailSuggestion(\'{0}\', \'' + emailField + '\', \'{2}\', \'{3}\')">' +
+                            '{4}' +
+                        '</a> | ' +
+                        '<a class="link" href="javascript:void(0);" onclick="document.getElementById(\'{0}\').style.display=\'none\';">' +
+                            '{5}' +
+                        '</a>' +
+                    '</p>' +
+                '</div>' +
+            '</div>';
+
+        $.ajax({
+            url: path,
+            method: 'POST',
+            dataType: 'json',
+            contentType: 'application/x-www-form-urlencoded',
+            data: params,
+            success: function(data) {
+                var $displayDiv = $('#' + displayDiv);
+                $displayDiv.html('');
+                if (!data.length) {
+                    $displayDiv.hide();
+                } else {
+                    $displayDiv.show();
+                }
+                $.each(data, function() {
+                    $displayDiv.append(responseFormat
+                        .replace(/\{0}/g, this.id)
+                        .replace(/\{1}/g, this.suggestText)
+                        .replace(/\{2}/g, this.originalAddress)
+                        .replace(/\{3}/g, this.formattedSuggestedEmail)
+                        .replace(/\{4}/g, this.yesResponseText)
+                        .replace(/\{5}/g, this.noResponseText));
+                });
+            },
+            error: function(jqXHR, status, err) {
+                console.error(err);
+            }
+        });
+    }
+};
+
+HESK_FUNCTIONS.applyEmailSuggestion = function(emailTypoId, emailField, originalEmail, formattedSuggestedEmail) {
+    var eml = document.getElementById(emailField).value;
+    var regex = new RegExp(originalEmail, "gi");
+    document.getElementById(emailField).value = eml.replace(regex, formattedSuggestedEmail);
+    document.getElementById(emailTypoId).style.display = 'none';
+};
+
+HESK_FUNCTIONS.rate = function(url, elementId) {
+    if (url.length === 0) {
+        return false;
+    }
+
+    var element = document.getElementById(elementId);
+
+    $.ajax({
+        url: url,
+        method: 'GET',
+        dataType: 'text',
+        success: function(resp) {
+            element.innerHTML = resp;
+        },
+        error: function(jqXHR, statusText, err) {
+            console.error(err);
+        }
+    });
+}
\ No newline at end of file
diff --git a/hesk/theme/hesk3/customer/js/hesk_functions.min.js b/hesk/theme/hesk3/customer/js/hesk_functions.min.js
new file mode 100644
index 0000000..08eeb14
--- /dev/null
+++ b/hesk/theme/hesk3/customer/js/hesk_functions.min.js
@@ -0,0 +1,9 @@
+var HESK_FUNCTIONS;if(!HESK_FUNCTIONS){HESK_FUNCTIONS={}}
+var heskKBfailed=!1;var heskKBquery='';HESK_FUNCTIONS.getKbSearchSuggestions=function($input,callback){var d=document.form1;var s=$input.val();if(s!==''&&(heskKBquery!==s||heskKBfailed===!0))
+{var params="q="+encodeURIComponent(s);heskKBquery=s;$.ajax({url:'suggest_articles.php',method:'POST',dataType:'json',contentType:'application/x-www-form-urlencoded',data:params,success:function(data){heskKBfailed=!1;callback(data)},error:function(jqXHR,status,err){console.error(err);heskKBfailed=!0}})}
+setTimeout(function(){HESK_FUNCTIONS.getKbSearchSuggestions($input,callback)},2000)};HESK_FUNCTIONS.getKbTicketSuggestions=function($subject,$message,callback){var d=document.form1;var s=$subject.val();var m=$message.val();var query=s+" "+m;if(s!==''&&m!==''&&(heskKBquery!==query||heskKBfailed===!0))
+{var params="q="+encodeURIComponent(query);heskKBquery=query;$.ajax({url:'suggest_articles.php',method:'POST',dataType:'json',contentType:'application/x-www-form-urlencoded',data:params,success:function(data){heskKBfailed=!1;callback(data)},error:function(jqXHR,status,err){console.error(err);heskKBfailed=!0}})}
+setTimeout(function(){HESK_FUNCTIONS.getKbTicketSuggestions($subject,$message,callback)},2000)};HESK_FUNCTIONS.openWindow=function(PAGE,HGT,WDT){var heskWin=window.open(PAGE,"Hesk_window","height="+HGT+",width="+WDT+",menubar=0,location=0,toolbar=0,status=0,resizable=1,scrollbars=1");heskWin.focus()};HESK_FUNCTIONS.suggestEmail=function(emailField,displayDiv,isAdmin,allowMultiple){var email=document.getElementById(emailField).value;var element=document.getElementById(displayDiv);var path=isAdmin?'../suggest_email.php':'suggest_email.php';if(email!==''){var params="e="+encodeURIComponent(email)+"&ef="+encodeURIComponent(emailField)+"&dd="+encodeURIComponent(displayDiv);if(allowMultiple){params+="&am=1"}
+var responseFormat='<div class="alert warning" id="{0}" style="display: block">'+'<div class="alert__inner">'+'<p>'+'<p>{1}</p>'+'<a class="link" href="javascript:" onclick="HESK_FUNCTIONS.applyEmailSuggestion(\'{0}\', \''+emailField+'\', \'{2}\', \'{3}\')">'+'{4}'+'</a> | '+'<a class="link" href="javascript:void(0);" onclick="document.getElementById(\'{0}\').style.display=\'none\';">'+'{5}'+'</a>'+'</p>'+'</div>'+'</div>';$.ajax({url:path,method:'POST',dataType:'json',contentType:'application/x-www-form-urlencoded',data:params,success:function(data){var $displayDiv=$('#'+displayDiv);$displayDiv.html('');if(!data.length){$displayDiv.hide()}else{$displayDiv.show()}
+$.each(data,function(){$displayDiv.append(responseFormat.replace(/\{0}/g,this.id).replace(/\{1}/g,this.suggestText).replace(/\{2}/g,this.originalAddress).replace(/\{3}/g,this.formattedSuggestedEmail).replace(/\{4}/g,this.yesResponseText).replace(/\{5}/g,this.noResponseText))})},error:function(jqXHR,status,err){console.error(err)}})}};HESK_FUNCTIONS.applyEmailSuggestion=function(emailTypoId,emailField,originalEmail,formattedSuggestedEmail){var eml=document.getElementById(emailField).value;var regex=new RegExp(originalEmail,"gi");document.getElementById(emailField).value=eml.replace(regex,formattedSuggestedEmail);document.getElementById(emailTypoId).style.display='none'};HESK_FUNCTIONS.rate=function(url,elementId){if(url.length===0){return!1}
+var element=document.getElementById(elementId);$.ajax({url:url,method:'GET',dataType:'text',success:function(resp){element.innerHTML=resp},error:function(jqXHR,statusText,err){console.error(err)}})}
\ No newline at end of file
diff --git a/hesk/theme/hesk3/customer/js/jquery-3.4.1.min.js b/hesk/theme/hesk3/customer/js/jquery-3.4.1.min.js
new file mode 100644
index 0000000..42a1299
--- /dev/null
+++ b/hesk/theme/hesk3/customer/js/jquery-3.4.1.min.js
@@ -0,0 +1,4 @@
+/*! jQuery v3.4.1 | (c) JS Foundation and other contributors | jquery.org/license */
+!function(e,t){"use strict";"object"==typeof module&&"object"==typeof module.exports?module.exports=e.document?t(e,!0):function(e){if(!e.document)throw new Error("jQuery requires a window with a document");return t(e)}:t(e)}("undefined"!=typeof window?window:this,function(C,e){"use strict";var t=[],E=C.document,r=Object.getPrototypeOf,s=t.slice,g=t.concat,u=t.push,i=t.indexOf,n={},o=n.toString,v=n.hasOwnProperty,a=v.toString,l=a.call(Object),y={},m=function(e){return"function"==typeof e&&"number"!=typeof e.nodeType},x=function(e){return null!=e&&e===e.window},c={type:!0,src:!0,nonce:!0,noModule:!0};function b(e,t,n){var r,i,o=(n=n||E).createElement("script");if(o.text=e,t)for(r in c)(i=t[r]||t.getAttribute&&t.getAttribute(r))&&o.setAttribute(r,i);n.head.appendChild(o).parentNode.removeChild(o)}function w(e){return null==e?e+"":"object"==typeof e||"function"==typeof e?n[o.call(e)]||"object":typeof e}var f="3.4.1",k=function(e,t){return new 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+
+//# sourceMappingURL=jquery-3.4.1.min.js.map
diff --git a/hesk/theme/hesk3/customer/js/jquery.autocomplete.js b/hesk/theme/hesk3/customer/js/jquery.autocomplete.js
new file mode 100644
index 0000000..874049c
--- /dev/null
+++ b/hesk/theme/hesk3/customer/js/jquery.autocomplete.js
@@ -0,0 +1,1177 @@
+/**
+ * @preserve jQuery Autocomplete plugin v1.2.6
+ * @homepage http://xdsoft.net/jqplugins/autocomplete/
+ * @license MIT - MIT-LICENSE.txt
+ * (c) 2014, Chupurnov Valeriy <chupurnov@gmail.com>
+ */
+(function ($) {
+	'use strict';
+	var	ARROWLEFT = 37,
+		ARROWRIGHT = 39,
+		ARROWUP = 38,
+		ARROWDOWN = 40,
+		TAB = 9,
+		CTRLKEY = 17,
+		SHIFTKEY = 16,
+		DEL = 46,
+		ENTER = 13,
+		ESC = 27,
+		BACKSPACE = 8,
+		AKEY = 65,
+		CKEY = 67,
+		VKEY = 86,
+		ZKEY = 90,
+		YKEY = 89,
+		defaultSetting = {},
+		//currentInput = false,
+		ctrlDown = false,
+		shiftDown = false,
+		publics = {},
+		accent_map = {
+			'ẚ':'a','�':'a','á':'a','À':'a','à':'a','Ă':'a','ă':'a','Ắ':'a','ắ':'a','Ằ':'a','ằ':'a','Ẵ':'a','ẵ':'a','Ẳ':'a',
+			'Ẫ':'a','ẫ':'a','Ẩ':'a','ẩ':'a','�':'a','ǎ':'a','Å':'a','å':'a','Ǻ':'a','ǻ':'a','Ä':'a','ä':'a','Ǟ':'a','ǟ':'a',
+			'Ã':'a','ã':'a','Ȧ':'a','ȧ':'a','Ǡ':'a','ǡ':'a','Ą':'a','ą':'a','Ā':'a','�':'a','Ả':'a','ả':'a','Ȁ':'a','�':'a',
+			'Ȃ':'a','ȃ':'a','Ạ':'a','ạ':'a','Ặ':'a','ặ':'a','Ậ':'a','ậ':'a','Ḁ':'a','�':'a','Ⱥ':'a','ⱥ':'a','Ǽ':'a','ǽ':'a',
+			'Ǣ':'a','ǣ':'a','Ḃ':'b','ḃ':'b','Ḅ':'b','ḅ':'b','Ḇ':'b','ḇ':'b','Ƀ':'b','ƀ':'b','ᵬ':'b','�':'b','ɓ':'b','Ƃ':'b',
+			'ƃ':'b','Ć':'c','ć':'c','Ĉ':'c','ĉ':'c','Č':'c','�':'c','Ċ':'c','ċ':'c','Ç':'c','ç':'c','Ḉ':'c','ḉ':'c','Ȼ':'c',
+			'ȼ':'c','Ƈ':'c','ƈ':'c','ɕ':'c','Ď':'d','�':'d','Ḋ':'d','ḋ':'d','�':'d','ḑ':'d','Ḍ':'d','�':'d','Ḓ':'d','ḓ':'d',
+			'Ḏ':'d','�':'d','�':'d','đ':'d','ᵭ':'d','Ɖ':'d','ɖ':'d','Ɗ':'d','ɗ':'d','Ƌ':'d','ƌ':'d','ȡ':'d','ð':'d','É':'e',
+			'�':'e','Ǝ':'e','�':'e','é':'e','È':'e','è':'e','Ĕ':'e','ĕ':'e','Ê':'e','ê':'e','Ế':'e','ế':'e','Ề':'e','�':'e',
+			'Ễ':'e','ễ':'e','Ể':'e','ể':'e','Ě':'e','ě':'e','Ë':'e','ë':'e','Ẽ':'e','ẽ':'e','Ė':'e','ė':'e','Ȩ':'e','ȩ':'e',
+			'Ḝ':'e','�':'e','Ę':'e','ę':'e','Ē':'e','ē':'e','Ḗ':'e','ḗ':'e','Ḕ':'e','ḕ':'e','Ẻ':'e','ẻ':'e','Ȅ':'e','ȅ':'e',
+			'Ȇ':'e','ȇ':'e','Ẹ':'e','ẹ':'e','Ệ':'e','ệ':'e','Ḙ':'e','ḙ':'e','Ḛ':'e','ḛ':'e','Ɇ':'e','ɇ':'e','ɚ':'e','�':'e',
+			'Ḟ':'f','ḟ':'f','ᵮ':'f','Ƒ':'f','ƒ':'f','Ǵ':'g','ǵ':'g','Ğ':'g','ğ':'g','Ĝ':'g','�':'g','Ǧ':'g','ǧ':'g','Ġ':'g',
+			'ġ':'g','Ģ':'g','ģ':'g','Ḡ':'g','ḡ':'g','Ǥ':'g','ǥ':'g','Ɠ':'g','ɠ':'g','Ĥ':'h','ĥ':'h','Ȟ':'h','ȟ':'h','Ḧ':'h',
+			'ḧ':'h','Ḣ':'h','ḣ':'h','Ḩ':'h','ḩ':'h','Ḥ':'h','ḥ':'h','Ḫ':'h','ḫ':'h','H':'h','̱':'h','ẖ':'h','Ħ':'h','ħ':'h',
+			'Ⱨ':'h','ⱨ':'h','�':'i','í':'i','Ì':'i','ì':'i','Ĭ':'i','ĭ':'i','Î':'i','î':'i','�':'i','�':'i','�':'i','ï':'i',
+			'Ḯ':'i','ḯ':'i','Ĩ':'i','ĩ':'i','İ':'i','i':'i','Į':'i','į':'i','Ī':'i','ī':'i','Ỉ':'i','ỉ':'i','Ȉ':'i','ȉ':'i',
+			'Ȋ':'i','ȋ':'i','Ị':'i','ị':'i','Ḭ':'i','ḭ':'i','I':'i','ı':'i','Ɨ':'i','ɨ':'i','Ĵ':'j','ĵ':'j','J':'j','̌':'j',
+			'ǰ':'j','ȷ':'j','Ɉ':'j','ɉ':'j','�':'j','ɟ':'j','ʄ':'j','Ḱ':'k','ḱ':'k','Ǩ':'k','ǩ':'k','Ķ':'k','ķ':'k','Ḳ':'k',
+			'ḳ':'k','Ḵ':'k','ḵ':'k','Ƙ':'k','ƙ':'k','Ⱪ':'k','ⱪ':'k','Ĺ':'a','ĺ':'l','Ľ':'l','ľ':'l','Ļ':'l','ļ':'l','Ḷ':'l',
+			'ḷ':'l','Ḹ':'l','ḹ':'l','Ḽ':'l','ḽ':'l','Ḻ':'l','ḻ':'l','�':'l','ł':'l','̣':'l','Ŀ':'l',
+			'ŀ':'l','Ƚ':'l','ƚ':'l','Ⱡ':'l','ⱡ':'l','Ɫ':'l','ɫ':'l','ɬ':'l','ɭ':'l','ȴ':'l','Ḿ':'m','ḿ':'m','Ṁ':'m','�':'m',
+			'Ṃ':'m','ṃ':'m','ɱ':'m','Ń':'n','ń':'n','Ǹ':'n','ǹ':'n','Ň':'n','ň':'n','Ñ':'n','ñ':'n','Ṅ':'n','ṅ':'n','Ņ':'n',
+			'ņ':'n','Ṇ':'n','ṇ':'n','Ṋ':'n','ṋ':'n','Ṉ':'n','ṉ':'n','�':'n','ɲ':'n','Ƞ':'n','ƞ':'n','ɳ':'n','ȵ':'n','N':'n',
+			'̈':'n','n':'n','Ó':'o','ó':'o','Ò':'o','ò':'o','Ŏ':'o','�':'o','Ô':'o','ô':'o','�':'o','ố':'o','Ồ':'o',
+			'ồ':'o','Ỗ':'o','ỗ':'o','Ổ':'o','ổ':'o','Ǒ':'o','ǒ':'o','Ö':'o','ö':'o','Ȫ':'o','ȫ':'o','�':'o','ő':'o','Õ':'o',
+			'õ':'o','Ṍ':'o','�':'o','Ṏ':'o','�':'o','Ȭ':'o','ȭ':'o','Ȯ':'o','ȯ':'o','Ȱ':'o','ȱ':'o','Ø':'o','ø':'o','Ǿ':'o',
+			'ǿ':'o','Ǫ':'o','ǫ':'o','Ǭ':'o','ǭ':'o','Ō':'o','�':'o','Ṓ':'o','ṓ':'o','�':'o','ṑ':'o','Ỏ':'o','�':'o','Ȍ':'o',
+			'�':'o','Ȏ':'o','�':'o','Ơ':'o','ơ':'o','Ớ':'o','ớ':'o','Ờ':'o','�':'o','Ỡ':'o','ỡ':'o','Ở':'o','ở':'o','Ợ':'o',
+			'ợ':'o','Ọ':'o','�':'o','Ộ':'o','ộ':'o','Ɵ':'o','ɵ':'o','Ṕ':'p','ṕ':'p','Ṗ':'p','ṗ':'p','Ᵽ':'p','Ƥ':'p','ƥ':'p',
+			'P':'p','̃':'p','p':'p','ʠ':'q','Ɋ':'q','ɋ':'q','Ŕ':'r','ŕ':'r','Ř':'r','ř':'r','Ṙ':'r','ṙ':'r','Ŗ':'r',
+			'ŗ':'r','�':'r','ȑ':'r','Ȓ':'r','ȓ':'r','Ṛ':'r','ṛ':'r','Ṝ':'r','�':'r','Ṟ':'r','ṟ':'r','Ɍ':'r','�':'r','ᵲ':'r',
+			'ɼ':'r','Ɽ':'r','ɽ':'r','ɾ':'r','ᵳ':'r','ß':'s','Ś':'s','ś':'s','Ṥ':'s','ṥ':'s','Ŝ':'s','�':'s','Š':'s','š':'s',
+			'Ṧ':'s','ṧ':'s','Ṡ':'s','ṡ':'s','ẛ':'s','Ş':'s','ş':'s','Ṣ':'s','ṣ':'s','Ṩ':'s','ṩ':'s','Ș':'s','ș':'s','ʂ':'s',
+			'S':'s','̩':'s','s':'s','Þ':'t','þ':'t','Ť':'t','ť':'t','T':'t','ẗ':'t','Ṫ':'t','ṫ':'t','Ţ':'t','ţ':'t','Ṭ':'t',
+			'ṭ':'t','Ț':'t','ț':'t','Ṱ':'t','ṱ':'t','Ṯ':'t','ṯ':'t','Ŧ':'t','ŧ':'t','Ⱦ':'t','ⱦ':'t','ᵵ':'t',
+			'ƫ':'t','Ƭ':'t','ƭ':'t','Ʈ':'t','ʈ':'t','ȶ':'t','Ú':'u','ú':'u','Ù':'u','ù':'u','Ŭ':'u','ŭ':'u','Û':'u','û':'u',
+			'Ǔ':'u','ǔ':'u','Ů':'u','ů':'u','Ü':'u','ü':'u','Ǘ':'u','ǘ':'u','Ǜ':'u','ǜ':'u','Ǚ':'u','ǚ':'u','Ǖ':'u','ǖ':'u',
+			'Ű':'u','ű':'u','Ũ':'u','ũ':'u','Ṹ':'u','ṹ':'u','Ų':'u','ų':'u','Ū':'u','ū':'u','Ṻ':'u','ṻ':'u','Ủ':'u','ủ':'u',
+			'Ȕ':'u','ȕ':'u','Ȗ':'u','ȗ':'u','Ư':'u','ư':'u','Ứ':'u','ứ':'u','Ừ':'u','ừ':'u','Ữ':'u','ữ':'u','Ử':'u','ử':'u',
+			'Ự':'u','ự':'u','Ụ':'u','ụ':'u','Ṳ':'u','ṳ':'u','Ṷ':'u','ṷ':'u','Ṵ':'u','ṵ':'u','Ʉ':'u','ʉ':'u','Ṽ':'v','ṽ':'v',
+			'Ṿ':'v','ṿ':'v','Ʋ':'v','ʋ':'v','Ẃ':'w','ẃ':'w','Ẁ':'w','�':'w','Ŵ':'w','ŵ':'w','W':'w','̊':'w','ẘ':'w','Ẅ':'w',
+			'ẅ':'w','Ẇ':'w','ẇ':'w','Ẉ':'w','ẉ':'w','Ẍ':'x','�':'x','Ẋ':'x','ẋ':'x','�':'y','ý':'y','Ỳ':'y','ỳ':'y','Ŷ':'y',
+			'ŷ':'y','Y':'y','ẙ':'y','Ÿ':'y','ÿ':'y','Ỹ':'y','ỹ':'y','Ẏ':'y','�':'y','Ȳ':'y','ȳ':'y','Ỷ':'y','ỷ':'y',
+			'Ỵ':'y','ỵ':'y','�':'y','Ɏ':'y','�':'y','Ƴ':'y','ƴ':'y','Ź':'z','ź':'z','�':'z','ẑ':'z','Ž':'z','ž':'z','Ż':'z',
+			'ż':'z','Ẓ':'z','ẓ':'z','Ẕ':'z','ẕ':'z','Ƶ':'z','ƶ':'z','Ȥ':'z','ȥ':'z','�':'z','ʑ':'z','Ⱬ':'z','ⱬ':'z','Ǯ':'z',
+			'ǯ':'z','ƺ':'z','２':'2','６':'6','Ｂ':'B','Ｆ':'F','Ｊ':'J','Ｎ':'N','Ｒ':'R','Ｖ':'V','Ｚ':'Z','ｂ':'b','ｆ':'f','ｊ':'j',
+			'ｎ':'n','ｒ':'r','ｖ':'v','ｚ':'z','１':'1','５':'5','９':'9','Ａ':'A','Ｅ':'E','Ｉ':'I','Ｍ':'M','Ｑ':'Q','Ｕ':'U','Ｙ':'Y',
+			'�':'a','ｅ':'e','ｉ':'i','�':'m','ｑ':'q','ｕ':'u','ｙ':'y','�':'0','４':'4','８':'8','Ｄ':'D','Ｈ':'H','Ｌ':'L','Ｐ':'P',
+			'Ｔ':'T','Ｘ':'X','ｄ':'d','ｈ':'h','ｌ':'l','�':'p','ｔ':'t','ｘ':'x','３':'3','７':'7','Ｃ':'C','Ｇ':'G','Ｋ':'K','Ｏ':'O',
+			'Ｓ':'S','Ｗ':'W','ｃ':'c','ｇ':'g','ｋ':'k','�':'o','ｓ':'s','ｗ':'w','ẳ':'a','Â':'a','â':'a','Ấ':'a','ấ':'a','Ầ':'a','ầ':'a'
+		};
+
+	if (window.getComputedStyle === undefined) {
+		window.getComputedStyle = (function () {
+			function getPixelSize(element, style, property, fontSize) {
+				var	sizeWithSuffix = style[property],
+					size = parseFloat(sizeWithSuffix),
+					suffix = sizeWithSuffix.split(/\d/)[0],
+					rootSize;
+
+				fontSize = fontSize !== null ? fontSize : /%|em/.test(suffix) && element.parentElement ? getPixelSize(element.parentElement, element.parentElement.currentStyle, 'fontSize', null) : 16;
+				rootSize = property === 'fontSize' ? fontSize : /width/i.test(property) ? element.clientWidth : element.clientHeight;
+
+				return (suffix === 'em') ? size * fontSize : (suffix === 'in') ? size * 96 : (suffix === 'pt') ? size * 96 / 72 : (suffix === '%') ? size / 100 * rootSize : size;
+			}
+
+			function setShortStyleProperty(style, property) {
+				var	borderSuffix = property === 'border' ? 'Width' : '',
+					t = property + 'Top' + borderSuffix,
+					r = property + 'Right' + borderSuffix,
+					b = property + 'Bottom' + borderSuffix,
+					l = property + 'Left' + borderSuffix;
+
+				style[property] = (style[t] === style[r] === style[b] === style[l] ? [style[t]]
+					: style[t] === style[b] && style[l] === style[r] ? [style[t], style[r]]
+						: style[l] === style[r] ? [style[t], style[r], style[b]]
+							: [style[t], style[r], style[b], style[l]]).join(' ');
+			}
+
+			function CSSStyleDeclaration(element) {
+				var	currentStyle = element.currentStyle,
+					style = this,
+					property,
+					fontSize = getPixelSize(element, currentStyle, 'fontSize', null);
+				
+				for (property in currentStyle) {
+					if (Object.prototype.hasOwnProperty.call(currentStyle, property)) {
+						if (/width|height|margin.|padding.|border.+W/.test(property) && style[property] !== 'auto') {
+							style[property] = getPixelSize(element, currentStyle, property, fontSize) + 'px';
+						} else if (property === 'styleFloat') {
+							style.float = currentStyle[property];
+						} else {
+							style[property] = currentStyle[property];
+						}
+					}
+				}
+
+				setShortStyleProperty(style, 'margin');
+				setShortStyleProperty(style, 'padding');
+				setShortStyleProperty(style, 'border');
+
+				style.fontSize = fontSize + 'px';
+
+				return style;
+			}
+
+			CSSStyleDeclaration.prototype = {
+				constructor: CSSStyleDeclaration,
+				getPropertyPriority: function () {},
+				getPropertyValue: function (prop) {
+					return this[prop] || '';
+				},
+				item: function () {},
+				removeProperty: function () {},
+				setProperty: function () {},
+				getPropertyCSSValue: function () {}
+			};
+
+			function getComputedStyle(element) {
+				return new CSSStyleDeclaration(element);
+			}
+
+			return getComputedStyle;
+		}(this));
+	}
+
+
+	$(document)
+		.on('keydown.xdsoftctrl', function (e) {
+			if (e.keyCode === CTRLKEY) {
+				ctrlDown = true;
+			}
+			if (e.keyCode === SHIFTKEY) {
+				ctrlDown = true;
+			}
+		})
+		.on('keyup.xdsoftctrl', function (e) {
+			if (e.keyCode === CTRLKEY) {
+				ctrlDown = false;
+			}
+			if (e.keyCode === SHIFTKEY) {
+				ctrlDown = false;
+			}
+		});
+	
+	function accentReplace (s) {
+		if (!s) { return ''; }
+		var ret = '',i;
+		for (i=0; i < s.length; i+=1) {
+			ret += accent_map[s.charAt(i)] || s.charAt(i);
+		}
+		return ret;
+	}
+	
+	function escapeRegExp (str) {
+		return str.replace(/[\-\[\]\/\{\}\(\)\*\+\?\.\\\^\$\|]/g, "\\$&");
+	}
+	
+	function getCaretPosition(input) {
+		if (!input) {
+			return;
+		}
+		if (input.selectionStart) {
+			return input.selectionStart;
+		}
+		if (document.selection) {
+			input.focus();
+			var sel = document.selection.createRange(),
+				selLen = document.selection.createRange().text.length;
+			sel.moveStart('character', -input.value.length);
+			return sel.text.length - selLen;
+		}
+	}
+
+	function setCaretPosition(input, pos) {
+		if (input.setSelectionRange) {
+			input.focus();
+			input.setSelectionRange(pos, pos);
+		} else if (input.createTextRange) {
+			var range = input.createTextRange();
+			range.collapse(true);
+			range.moveEnd('character', pos);
+			range.moveStart('character', pos);
+			range.select();
+		}
+	}
+
+	function isset(value) {
+		return value !== undefined;
+	}
+
+	function safe_call(callback, args, callback2, defaultValue) {
+		if (isset(callback) && !$.isArray(callback)) {
+			return $.isFunction(callback) ? callback.apply(this,args):defaultValue;
+		}
+		if(isset(callback2)) {
+			return safe_call.call(this,callback2,args);
+		}
+		return defaultValue;
+	};
+
+	function __safe( callbackName,source,args,defaultValue ){
+		var undefinedVar;
+		return safe_call.call( this, (isset(this.source[source])&&
+			Object.prototype.hasOwnProperty.call(this.source[source], callbackName)) ? this.source[source][callbackName] : undefinedVar, args, function(){
+			return safe_call.call(this,
+					isset(this[callbackName][source])?
+						this[callbackName][source]:(
+							isset(this[callbackName][0])?
+								this[callbackName][0]:(
+									Object.prototype.hasOwnProperty.call(this, callbackName)?
+										this[callbackName]:
+										undefinedVar
+								)
+						),
+					args,
+					defaultSetting[callbackName][source]||defaultSetting[callbackName][0]||defaultSetting[callbackName],
+					defaultValue
+			);
+		},defaultValue);
+	};
+
+	function __get( property,source ){
+		if(!isset(source))
+			source = 0;
+		
+		if( $.isArray(this.source) && isset(this.source[source]) && isset(this.source[source][property]))
+			return this.source[source][property];
+			
+		if( isset(this[property]) ){
+			if( $.isArray(this[property]) ){
+				if( isset(this[property][source]) )
+					return this[property][source];
+				if( isset(this[property][0]) )
+					return this[property][0];
+				return null;
+			}
+			return this[property];
+		}
+		
+		return null;
+	};
+
+	function loadRemote( url,sourceObject,done,debug ){
+		 if (sourceObject.xhr) {
+			sourceObject.xhr.abort();
+		 }
+		 sourceObject.xhr = $.ajax($.extend(true,{
+			url : url,
+			type  : 'GET' ,
+			async:true,
+			cache :false,
+			dataType : 'json'
+		 },sourceObject.ajax))
+		 
+		 .done(function( data ){
+			done&&done.apply(this,$.makeArray(arguments));
+		 })
+		 
+		 .fail(function( jqXHR, textStatus ){
+			if( debug )
+				console.log("Request failed: " + textStatus);
+		 });
+	}
+
+
+	function findRight( data,query ){
+		var right = false,source;
+		
+		for (source = 0;source < data.length;source += 1) {
+			if( right = __safe.call(this,"findRight",source,[data[source],query,source]) ){
+				return {right:right,source:source};
+			}
+		}
+		
+		return false;
+	}
+
+	function processData( data,query ){
+		var source;
+		preparseData
+			.call( this,data,query );
+		
+		for (source = 0;source < data.length;source += 1) {
+			data[source] = __safe.call(this,
+				'filter',
+				source,
+				[data[source], query, source],
+				data[source]
+			);
+		}
+	};
+
+
+	function collectData( query,datasource,callback ){
+		var options = this,source;
+		
+		if( $.isFunction(options.source) ){
+				options.source.apply(options,[query,function(items){
+					datasource = [items];
+					safe_call.call(options,callback,[query]);
+				},datasource,0]);
+		}else{
+			for (source = 0;source < options.source.length;source += 1) {
+				if ($.isArray(options.source[source])) {
+					datasource[source] = options.source[source];
+				} else if ($.isFunction(options.source[source])) {
+					(function (source) {
+						options.source[source].apply(options,[query, function(items){
+							if (!datasource[source]) {
+								datasource[source] = [];
+							}
+								
+							if (items && $.isArray(items)) {
+								switch (options.appendMethod) {
+									case 'replace':
+										datasource[source] = items;
+									break;
+									default:
+										datasource[source] = datasource[source].concat(items);
+								}
+							}
+								
+							safe_call.call(options,callback,[query]);
+						}, datasource,source]);
+					}(source));
+				} else {
+					switch (options.source[source].type) {
+						case 'remote':
+							if (isset(options.source[source].url)) {
+								if (!isset(options.source[source].minLength) || query.length >= options.source[source].minLength){
+									var url = __safe.call(options,'replace',source,[options.source[source].url,query],'');
+									if (!datasource[source]) {
+										datasource[source] = [];
+									}
+									(function (source) {
+										loadRemote(url,options.source[source], function(resp){
+											datasource[source] = resp;
+											safe_call.call(options,callback,[query]);
+										},options.debug);
+									}(source));
+								}
+							}
+						break;
+						default:
+							if( isset(options.source[source]['data']) ){
+								datasource[source] = options.source[source]['data'];
+							}else{
+								datasource[source] = options.source[source];
+							}
+					}
+				}
+			}
+		}
+		safe_call.call(options,callback,[query]);
+	};
+
+	function preparseData( data,query ){
+		for( var source=0;source<data.length;source++ ){
+			data[source] = __safe.call(this,
+				'preparse',
+				source,
+				[data[source],query],
+				data[source]
+			);
+		}
+	};
+
+	function renderData( data,query ){
+		var  source, i, $div, $divs = [];
+		
+		for (source = 0;source < data.length;source += 1) {
+			for (i = 0;i < data[source].length;i += 1) {
+				if( $divs.length>=this.limit )
+					break;
+					
+				$div = $(__safe.call(this,
+					'render',source,
+					[data[source][i],source,i,query],
+					''
+				));
+				
+				$div.data('source',source);
+				$div.data('pid',i);
+				$div.data('item',data[source][i]);
+				
+				$divs.push($div);
+			}
+		}
+		
+		return $divs;
+	};
+
+	function getItem( $div,dataset ){
+		if( isset($div.data('source')) && 
+			isset($div.data('pid')) && 
+			isset(dataset[$div.data('source')]) && 
+			isset(dataset[$div.data('source')][$div.data('pid')]) 
+		){
+			return dataset[$div.data('source')][$div.data('pid')];
+		}
+		return false;
+	};
+
+	function getValue( $div,dataset ){
+		var item = getItem($div,dataset);
+		
+		if( item ){
+			return __safe.call(this,
+				'getValue',$div.data('source'),
+				[item,$div.data('source')]
+			);
+		}else{
+			if( isset($div.data('value')) ){
+				return decodeURIComponent($div.data('value'));
+			}else{
+				return $div.html();
+			}
+		}
+	};
+
+	defaultSetting = {
+		minLength: 0,
+		valueKey: 'value',
+		titleKey: 'title',
+		highlight: true,
+
+		showHint: true,
+
+		dropdownWidth: '100%',
+		dropdownStyle: {},
+		itemStyle: {},
+		hintStyle: false,
+		style: false,
+
+		debug: true,
+		openOnFocus: false,
+		closeOnBlur: true,
+
+		autoselect: false,
+		
+		accents: true,
+		replaceAccentsForRemote: true,
+		
+		limit: 20,
+		visibleLimit: 20,
+		visibleHeight: 0,
+		defaultHeightItem: 30,
+
+		timeoutUpdate: 10,
+
+		get: function (property, source) {
+			return __get.call(this,property,source);
+		},
+		
+		replace: [
+			function (url, query) {
+				if (this.replaceAccentsForRemote) {
+					query = accentReplace(query);
+				}
+				return url.replace('%QUERY%',encodeURIComponent(query));
+			}
+		],
+		
+		equal:function( value,query ){
+			return query.toLowerCase()==value.substr(0,query.length).toLowerCase();
+		},
+		
+		findRight:[
+			function(items,query,source){
+				var results = [],value = '',i;
+				if (items) {
+					for (i = 0;i < items.length;i += 1) {
+						value = __safe.call(this,'getValue',source,[items[i],source]);
+						if (__safe.call(this, 'equal', source, [value,query,source], false)) {
+							return items[i];
+						}
+					}				
+				}
+				return false;
+			}
+		],
+		
+		valid:[
+			function (value, query) {
+				if (this.accents) {
+					value = accentReplace(value);
+					query = accentReplace(query);
+				}
+				return value.toLowerCase().indexOf(query.toLowerCase())!=-1;
+				
+			}
+		],
+		
+		filter:[
+			function (items, query, source) {
+				var results = [], value = '',i;
+				if (items) {					
+					for (i = 0;i < items.length;i += 1) {
+						value = isset(items[i][this.get('valueKey', source)]) ? items[i][this.get('valueKey', source)] : items[i].toString();
+						if (__safe.call(this, 'valid', source, [value, query])) {
+							results.push(items[i]); 
+						}
+					}
+				}
+				return results;
+			}
+		],
+		
+		preparse:function(items){
+			return items;
+		},
+		
+		getValue: [
+			function (item, source) {
+				return isset(item[this.get('valueKey',source)])?item[this.get('valueKey',source)]:item.toString();
+			}
+		],
+		
+		getTitle: [
+			function (item, source) {
+				return isset(item[this.get('titleKey',source)])?item[this.get('titleKey',source)]:item.toString();
+			}
+		],
+		
+		render: [
+			function (item, source, pid, query) {
+				var value = __safe.call(this, "getValue", source, [item, source], defaultSetting.getValue[0].call(this, item, source)),
+					title = __safe.call(this, "getTitle", source, [item, source], defaultSetting.getTitle[0].call(this, item, source)),
+					_value = '',
+					_query = '',
+					_title = '',
+					hilite_hints = '',
+					highlighted = '',
+					c, h, i,
+					spos = 0;
+					
+				if (this.highlight) {
+					if (!this.accents) {
+						title = title.replace(new RegExp('('+escapeRegExp(query)+')','i'),'<b>$1</b>');
+					}else{
+						_title = accentReplace(title).toLowerCase().replace(/[<>]+/g, ''),
+						_query = accentReplace(query).toLowerCase().replace(/[<>]+/g, '');
+						
+						hilite_hints = _title.replace(new RegExp(escapeRegExp(_query), 'g'), '<'+_query+'>');
+						for (i=0;i < hilite_hints.length;i += 1) {
+							c = title.charAt(spos);
+							h = hilite_hints.charAt(i);
+							if (h === '<') {
+								highlighted += '<b>';
+							} else if (h === '>') {
+								highlighted += '</b>';
+							} else {
+								spos += 1;
+								highlighted += c;
+							}
+						}
+						title = highlighted;
+					}
+				}
+					
+				return '<div '+(value==query?'class="active"':'')+' data-value="'+encodeURIComponent(value)+'">'
+							+title+
+						'</div>';
+			}
+		],
+		appendMethod: 'concat', // supported merge and replace 
+		source:[],
+		afterSelected: function() {
+        }
+	};
+	function init( that,options ){
+		if( $(that).hasClass('xdsoft_input') )
+				return;
+		
+		var $box = $('<div class="xdsoft_autocomplete"></div>'),
+			$dropdown = $('<div class="xdsoft_autocomplete_dropdown"></div>'),
+			$hint = $('<input readonly class="xdsoft_autocomplete_hint"/>'),
+			$input = $(that),
+			timer1 = 0,
+			intervalForVisibility,
+			dataset = [],
+			iOpen	= false,
+			value = '',
+			currentValue = '',
+			currentSelect = '',
+			active = null,
+			pos = 0;
+		
+		//it can be used to access settings
+		$input.data('autocomplete_options', options);
+		
+		$dropdown
+			.on('mousedown', function(e) {
+				e.preventDefault();
+				e.stopPropagation();
+			})
+			.on('updatescroll.xdsoft', function() {
+				var _act = $dropdown.find('.active');
+				if (!_act.length) {
+					return;
+				}
+				
+				var top = _act.position().top,
+					actHght = _act.outerHeight(true),
+					scrlTop = $dropdown.scrollTop(),
+					hght = $dropdown.height();
+					
+				if (top <0) {
+					$dropdown.scrollTop(scrlTop-Math.abs(top));
+				} else if (top+actHght>hght) {
+					$dropdown.scrollTop(scrlTop+top+actHght-hght);
+				}
+			});
+		
+		$box
+			.css({
+				'display':$input.css('display'),
+				'width':$input.css('width')
+			});
+		
+		if( options.style )
+			$box.css(options.style);
+			
+		$input
+			.addClass('xdsoft_input')
+			.attr('autocomplete','off');
+		
+		var xDown = null;
+		var yDown = null;
+		var isSwipe = false;
+		$dropdown
+			.on('mousemove','div',function(){
+				if( $(this).hasClass('active') )
+					return true;
+				$dropdown.find('div').removeClass('active');
+				$(this).addClass('active');
+			})
+			.on('mousedown','div',function(e){
+				$dropdown.find('div').removeClass('active');
+				$(this).addClass('active');
+				$input.trigger('pick.xdsoft');
+			})
+			.on('touchstart','div',function(e){
+				xDown = e.originalEvent.touches[0].clientX;
+				yDown = e.originalEvent.touches[0].clientY;
+			})
+			.on('touchend','div',function(e){
+				if(isSwipe === false) {
+					$dropdown.find('div').removeClass('active');
+					$(this).addClass('active');
+					$input.trigger('pick.xdsoft');
+				}
+
+				isSwipe = false;
+			})
+			.on('touchmove','div',function(e){
+				if ( ! xDown || ! yDown ) {
+					return;
+				}
+
+				var xUp = e.originalEvent.touches[0].clientX;
+				var yUp = e.originalEvent.touches[0].clientY;
+
+				var xDiff = xDown - xUp;
+				var yDiff = yDown - yUp;
+
+				if ( Math.abs( xDiff ) > Math.abs( yDiff ) ) {
+					if ( xDiff > 0 ) {
+						isSwipe = 'left';
+					} else {
+						isSwipe = 'right';
+					}
+				} else {
+					if ( yDiff > 0 ) {
+						isSwipe = 'top';
+					} else {
+						isSwipe = 'bottm';
+					}
+				}
+
+				xDown = null;
+				yDown = null;
+			});
+
+		function manageData(){
+			if ($input.val()!=currentValue){
+				currentValue = $input.val();
+			} else {
+				return;
+			}
+			if (currentValue.length < options.minLength) {
+				$input.trigger('close.xdsoft');
+				return;
+			}
+			collectData.call(options,currentValue,dataset,function( query ){
+				if (query != currentValue) {
+					return;
+				}
+				var right;	
+				processData.call(options, dataset,query);
+
+				$input.trigger('updateContent.xdsoft');
+
+				if (options.showHint && currentValue.length && currentValue.length<=$input.prop('size') && (right = findRight.call(options,dataset,currentValue))) {
+					var title 	=  __safe.call(options,'getTitle',right.source,[right.right,right.source]);
+					title = query + title.substr(query.length);
+					$hint.val(title);
+				} else {
+					$hint.val('');
+				}
+			});
+
+			return;
+		}
+
+		function manageKey (event) {
+			var key = event.keyCode, right;
+			
+			switch( key ){
+				case AKEY: case CKEY: case VKEY: case ZKEY: case YKEY:
+					if (event.shiftKey || event.ctrlKey) {
+						return true;
+					}
+				break;
+				case SHIFTKEY:	
+				case CTRLKEY:
+					return true;
+				break;
+				case ARROWRIGHT:	
+				case ARROWLEFT:
+					if (ctrlDown || shiftDown || event.shiftKey || event.ctrlKey) {
+						return true;
+					}
+					value = $input.val();
+					pos = getCaretPosition($input[0]);
+					if (key === ARROWRIGHT && pos === value.length) {
+						if (right = findRight.call(options, dataset, value)){
+							$input.trigger('pick.xdsoft', [
+								__safe.call(options,
+									'getValue', right.source,
+									[right.right, right.source]
+								)
+							]);
+						} else {
+							$input.trigger('pick.xdsoft');
+						}
+						event.preventDefault();
+						return false;
+					}
+					return true;
+				case TAB:
+				return true;
+				case ENTER:
+					if (iOpen) {
+						if (options.autoselect) {
+							$input.trigger('pick.xdsoft');
+						} else if (!options.autoselect && active) {
+							$input.trigger('pick.xdsoft');
+						} else {
+							$input.trigger('close.xdsoft');
+							return true;
+						}
+						event.preventDefault();
+						return false;
+					} else {
+						return true;
+					}
+				break;
+				case ESC:
+					$input
+						.val(currentValue)
+						.trigger('close.xdsoft');
+					event.preventDefault();
+					return false;
+				case ARROWDOWN:
+				case ARROWUP:
+					if (!iOpen) {
+						$input.trigger('open.xdsoft');
+						$input.trigger('updateContent.xdsoft');
+						event.preventDefault();
+						return false;
+					}
+					
+					active = $dropdown.find('div.active');
+					
+					var next = key==ARROWDOWN?'next':'prev', timepick = true;
+					
+					if( active.length ){
+						active.removeClass('active');
+						if( active[next]().length ){
+							active[next]().addClass('active');
+						}else{
+							$input.val(currentValue);
+							timepick = false;
+						}
+					}else{
+						$dropdown.children().eq(key==ARROWDOWN?0:-1).addClass('active');
+					}
+					
+					if( timepick ){
+						$input.trigger('timepick.xdsoft');
+					}
+					
+					$dropdown
+						.trigger('updatescroll.xdsoft');
+					
+					event.preventDefault();
+					return false;	
+			}
+			return;
+		}
+		
+		$input
+			.data('xdsoft_autocomplete',dataset)
+			.after($box)
+			.on('pick.xdsoft', function( event,_value ){
+
+				$input.trigger('timepick.xdsoft',_value);
+				
+				currentSelect = currentValue = $input.val();
+				
+				$input.trigger('close.xdsoft');
+				
+				//currentInput = false;
+				
+				active = $dropdown.find('div.active').eq(0);
+							
+				if( !active.length )
+					active = $dropdown.children().first();
+					
+				$input.trigger('selected.xdsoft',[getItem(active,dataset)]);
+				
+				if (options.afterSelected)
+					options.afterSelected();
+			})
+			.on('timepick.xdsoft', function( event,_value ){
+				active = $dropdown.find('div.active');
+							
+				if( !active.length )
+					active = $dropdown.children().first();
+				
+				if( active.length ){
+					if( !isset(_value) ){
+						$input.val(getValue.call(options,active,dataset));
+					}else{
+						$input.val(_value);
+					}
+					$input.trigger('autocompleted.xdsoft',[getItem(active,dataset)]);
+					$hint.val('');
+					setCaretPosition($input[0],$input.val().length);
+				}
+			})
+			.on('keydown.xdsoft input.xdsoft cut.xdsoft paste.xdsoft', function( event ){
+				var ret = manageKey(event);
+				
+				if (ret === false || ret === true) {
+					return ret;
+				}
+				
+				setTimeout(function(){
+					manageData();
+				},1);
+				
+				manageData();
+			})
+			.on('change.xdsoft', function( event ){
+				currentValue = $input.val();
+			});
+		
+		currentValue = $input.val();
+		
+		collectData.call(options, $input.val(),dataset,function( query ){
+			processData.call(options,dataset,query);
+		});
+		
+		if( options.openOnFocus ){
+			$input.on('focusin.xdsoft',function(){
+				$input.trigger('open.xdsoft');
+				$input.trigger('updateContent.xdsoft');
+			});
+		}
+		
+		if( options.closeOnBlur )
+			$input.on('focusout.xdsoft',function(){
+				$input.trigger('close.xdsoft');
+			});
+			
+		$box
+			.append($input)
+			.append($dropdown);
+
+
+		var olderBackground = false,
+			timerUpdate = 0;
+		
+		$input
+			.on('updateHelperPosition.xdsoft',function(){
+				clearTimeout(timerUpdate);
+				timerUpdate = setTimeout(function(){
+					$box.css({
+						'display':$input.css('display'),
+						'width':$input.css('width')
+					});
+					$dropdown.css($.extend(true,{
+						left:$input.position().left,
+						top:$input.position().top + parseInt($input.css('marginTop'))+parseInt($input[0].offsetHeight),
+						marginLeft:$input.css('marginLeft'),
+						marginRight:$input.css('marginRight'),
+						width:options.dropdownWidth=='100%'?$input[0].offsetWidth:options.dropdownWidth
+					},options.dropdownStyle));
+					
+					if (options.showHint) {
+						var style = getComputedStyle($input[0], "");
+						
+						$hint[0].style.cssText = style.cssText;
+						
+						$hint.css({
+							'box-sizing':style.boxSizing,
+							borderStyle:'solid',
+							borderCollapse:style.borderCollapse,
+							borderLeftWidth:style.borderLeftWidth,
+							borderRightWidth:style.borderRightWidth,
+							borderTopWidth:style.borderTopWidth,
+							borderBottomWidth:style.borderBottomWidth,
+							paddingBottom:style.paddingBottom,
+							marginBottom:style.marginBottom,
+							paddingTop:style.paddingTop,
+							marginTop:style.marginTop,
+							paddingLeft:style.paddingLeft,
+							marginLeft:style.marginLeft,
+							paddingRight:style.paddingRight,
+							marginRight:style.marginRight,
+							maxHeight:style.maxHeight,
+							minHeight:style.minHeight,
+							maxWidth:style.maxWidth,
+							minWidth:style.minWidth,
+							width:style.width,
+							letterSpacing:style.letterSpacing,
+							lineHeight:style.lineHeight,
+							outlineWidth:style.outlineWidth,
+							fontFamily:style.fontFamily,
+							fontVariant:style.fontVariant,
+							fontStyle:$input.css('fontStyle'),
+							fontSize:$input.css('fontSize'),
+							fontWeight:$input.css('fontWeight'),
+							flex:style.flex,
+							justifyContent:style.justifyContent,
+							borderRadius:style.borderRadius,
+							'-webkit-box-shadow':'none',
+							'box-shadow':'none'
+						});
+						
+						$input.css('font-size',$input.css('fontSize'))// fix bug with em font size
+						
+						$hint.innerHeight($input.innerHeight());
+						
+						$hint.css($.extend(true,{
+							position:'absolute',
+							zIndex:'1',
+							borderColor:'transparent',
+							outlineColor:'transparent',
+							left:$input.position().left,
+							top:$input.position().top,
+							background:$input.css('background')
+						},options.hintStyle));
+						
+// This code is not needed because we are already setting $hint in upper line						
+// 						if( olderBackground !== false ){
+// 							$hint.css('background',olderBackground);
+// 						} else {
+// 							olderBackground = $input.css('background');
+// 						}
+						
+						try{
+							$input[0].style.setProperty('background', 'transparent', 'important');
+						} catch(e) {
+							$input.css('background','transparent')
+						}
+
+						$box
+							.append($hint);
+					}
+				}, options.timeoutUpdate||1);
+			});
+		
+		if ($input.is(':visible')) {
+			$input
+				.trigger('updateHelperPosition.xdsoft');
+		} else {
+			intervalForVisibility = setInterval(function () {
+				if ($input.is(':visible')) {
+					$input
+						.trigger('updateHelperPosition.xdsoft');
+					clearInterval(intervalForVisibility);
+				}
+			},100);
+		}
+		
+		$(window).on('resize',function () {
+			$box.css({
+				'width':'auto'
+			});
+			$input
+				.trigger('updateHelperPosition.xdsoft');
+		})
+		
+		$input	
+			.on('close.xdsoft',function(){
+				if (!iOpen) {
+					return;
+				}
+
+				$dropdown
+					.hide();
+
+				$hint
+					.val('');	
+
+				if (!options.autoselect) {
+					$input.val(currentValue);
+				}
+
+				iOpen = false;
+
+				//currentInput = false;
+			})
+			
+			.on('updateContent.xdsoft',function(){
+				var out = renderData.call(options,dataset,$input.val()),
+					hght = 10;
+				
+				if (out.length) {
+					$input.trigger('open.xdsoft');
+				} else {
+					$input.trigger('close.xdsoft');
+					return;
+				}
+
+				$(out).each(function(){
+					this.css($.extend(true,{
+						paddingLeft:$input.css('paddingLeft'),
+						paddingRight:$input.css('paddingRight')
+					},options.itemStyle));
+				});
+
+				$dropdown
+					.html(out);
+					
+				if (options.visibleHeight){
+					hght = options.visibleHeight;
+				} else {
+					hght = options.visibleLimit * ((out[0] ? out[0].outerHeight(true) : 0) || options.defaultHeightItem) + 5;
+				}
+				
+				$dropdown
+					.css('maxHeight', hght+'px')
+			})
+			
+			.on('open.xdsoft',function(){
+				if( iOpen )
+					return;
+				
+				$dropdown
+					.show();
+
+				iOpen = true;
+					
+				//currentInput = $input;
+			})
+			.on('destroy.xdsoft',function(){
+				$input.removeClass('xdsoft');
+				$box.after($input);
+				$box.remove();
+				clearTimeout(timer1);
+				clearTimeout(intervalForVisibility);
+				//currentInput = false;
+				$input.data('xdsoft_autocomplete',null);
+				$input
+					.off('.xdsoft')
+			});
+	};
+	
+	publics = {
+		destroy: function () {
+			return this.trigger('destroy.xdsoft');
+		},
+		update: function () {
+			return this.trigger('updateHelperPosition.xdsoft');	
+		},
+		options: function (_options) {
+			if (this.data('autocomplete_options') && $.isPlainObject(_options)) {
+				this.data('autocomplete_options', $.extend(true, this.data('autocomplete_options'), _options));
+			}
+			return this;
+		},
+		setSource: function (_newsource, id) {
+			if(this.data('autocomplete_options') && ($.isPlainObject(_newsource) || $.isFunction(_newsource) || $.isArray(_newsource))) {
+				var options = this.data('autocomplete_options'), 
+					dataset = this.data('xdsoft_autocomplete'),
+					source 	= options.source;
+				if (id!==undefined && !isNaN(id)) {
+					if ($.isPlainObject(_newsource) || $.isArray(_newsource)) {
+						source[id] =  $.extend(true,$.isArray(_newsource) ? [] : {}, _newsource);
+					} else {
+						source[id] =  _newsource;
+					}
+				} else {
+					if ($.isFunction(_newsource)) {
+						this.data('autocomplete_options').source = _newsource;
+					} else {
+						$.extend(true, source, _newsource);
+					}
+				}
+				
+				collectData.call(options, this.val(), dataset,function( query ){
+					processData.call(options,dataset,query);
+				});
+			}
+			return this;
+		},
+		getSource: function (id) {
+			if (this.data('autocomplete_options')) {
+				var source = this.data('autocomplete_options').source;
+				if (id!==undefined && !isNaN(id) &&source[id]) {
+					return source[id];
+				} else {
+					return source;
+				}
+			}
+			return null;
+		} 
+	};
+	
+	$.fn.autocomplete = function(_options, _second, _third){
+		if ($.type(_options) === 'string' && publics[_options]) {
+			return publics[_options].call(this, _second, _third);
+		}
+		return this.each(function () {
+			var options = $.extend(true, {}, defaultSetting, _options);
+			init(this, options);
+		});
+	};
+}(jQuery));
+
+//# sourceMappingURL=jquery.autocomplete.js.map
diff --git a/hesk/theme/hesk3/customer/js/jquery.scrollbar.min.js b/hesk/theme/hesk3/customer/js/jquery.scrollbar.min.js
new file mode 100644
index 0000000..dec6477
--- /dev/null
+++ b/hesk/theme/hesk3/customer/js/jquery.scrollbar.min.js
@@ -0,0 +1,17 @@
+/**
+ * jQuery CSS Customizable Scrollbar
+ *
+ * Copyright 2015, Yuriy Khabarov
+ * Dual licensed under the MIT or GPL Version 2 licenses.
+ *
+ * If you found bug, please contact me via email <13real008@gmail.com>
+ *
+ * Compressed by http://jscompress.com/
+ *
+ * @author Yuriy Khabarov aka Gromo
+ * @version 0.2.11
+ * @url https://github.com/gromo/jquery.scrollbar/
+ *
+ */
+!function(a,b){"function"==typeof define&&define.amd?define(["jquery"],b):b("undefined"!=typeof exports?require("jquery"):a.jQuery)}(this,function(a){"use strict";function h(b){if(c.webkit&&!b)return{height:0,width:0};if(!c.data.outer){var d={border:"none","box-sizing":"content-box",height:"200px",margin:"0",padding:"0",width:"200px"};c.data.inner=a("<div>").css(a.extend({},d)),c.data.outer=a("<div>").css(a.extend({left:"-1000px",overflow:"scroll",position:"absolute",top:"-1000px"},d)).append(c.data.inner).appendTo("body")}return c.data.outer.scrollLeft(1e3).scrollTop(1e3),{height:Math.ceil(c.data.outer.offset().top-c.data.inner.offset().top||0),width:Math.ceil(c.data.outer.offset().left-c.data.inner.offset().left||0)}}function i(){var a=h(!0);return!(a.height||a.width)}function j(a){var b=a.originalEvent;return(!b.axis||b.axis!==b.HORIZONTAL_AXIS)&&!b.wheelDeltaX}var b=!1,c={data:{index:0,name:"scrollbar"},firefox:/firefox/i.test(navigator.userAgent),macosx:/mac/i.test(navigator.platform),msedge:/edge\/\d+/i.test(navigator.userAgent),msie:/(msie|trident)/i.test(navigator.userAgent),mobile:/android|webos|iphone|ipad|ipod|blackberry/i.test(navigator.userAgent),overlay:null,scroll:null,scrolls:[],webkit:/webkit/i.test(navigator.userAgent)&&!/edge\/\d+/i.test(navigator.userAgent)};c.scrolls.add=function(a){this.remove(a).push(a)},c.scrolls.remove=function(b){for(;a.inArray(b,this)>=0;)this.splice(a.inArray(b,this),1);return this};var d={autoScrollSize:!0,autoUpdate:!0,debug:!1,disableBodyScroll:!1,duration:200,ignoreMobile:!1,ignoreOverlay:!1,isRtl:!1,scrollStep:30,showArrows:!1,stepScrolling:!0,scrollx:null,scrolly:null,onDestroy:null,onFallback:null,onInit:null,onScroll:null,onUpdate:null},e=function(b){c.scroll||(c.overlay=i(),c.scroll=h(),g(),a(window).resize(function(){var a=!1;if(c.scroll&&(c.scroll.height||c.scroll.width)){var b=h();b.height===c.scroll.height&&b.width===c.scroll.width||(c.scroll=b,a=!0)}g(a)})),this.container=b,this.namespace=".scrollbar_"+c.data.index++,this.options=a.extend({},d,window.jQueryScrollbarOptions||{}),this.scrollTo=null,this.scrollx={},this.scrolly={},b.data(c.data.name,this),c.scrolls.add(this)};e.prototype={destroy:function(){if(this.wrapper){this.container.removeData(c.data.name),c.scrolls.remove(this);var b=this.container.scrollLeft(),d=this.container.scrollTop();this.container.insertBefore(this.wrapper).css({height:"",margin:"","max-height":""}).removeClass("scroll-content scroll-scrollx_visible scroll-scrolly_visible").off(this.namespace).scrollLeft(b).scrollTop(d),this.scrollx.scroll.removeClass("scroll-scrollx_visible").find("div").addBack().off(this.namespace),this.scrolly.scroll.removeClass("scroll-scrolly_visible").find("div").addBack().off(this.namespace),this.wrapper.remove(),a(document).add("body").off(this.namespace),a.isFunction(this.options.onDestroy)&&this.options.onDestroy.apply(this,[this.container])}},init:function(b){var d=this,e=this.container,f=this.containerWrapper||e,g=this.namespace,h=a.extend(this.options,b||{}),i={x:this.scrollx,y:this.scrolly},k=this.wrapper,l={},m={scrollLeft:e.scrollLeft(),scrollTop:e.scrollTop()};if(c.mobile&&h.ignoreMobile||c.overlay&&h.ignoreOverlay||c.macosx&&!c.webkit)return a.isFunction(h.onFallback)&&h.onFallback.apply(this,[e]),!1;if(k)l={height:"auto","margin-bottom":c.scroll.height*-1+"px","max-height":""},l[h.isRtl?"margin-left":"margin-right"]=c.scroll.width*-1+"px",f.css(l);else{if(this.wrapper=k=a("<div>").addClass("scroll-wrapper").addClass(e.attr("class")).css("position","absolute"===e.css("position")?"absolute":"relative").insertBefore(e).append(e),h.isRtl&&k.addClass("scroll--rtl"),e.is("textarea")&&(this.containerWrapper=f=a("<div>").insertBefore(e).append(e),k.addClass("scroll-textarea")),l={height:"auto","margin-bottom":c.scroll.height*-1+"px","max-height":""},l[h.isRtl?"margin-left":"margin-right"]=c.scroll.width*-1+"px",f.addClass("scroll-content").css(l),e.on("scroll"+g,function(b){var f=e.scrollLeft(),g=e.scrollTop();if(h.isRtl)switch(!0){case c.firefox:f=Math.abs(f);case c.msedge||c.msie:f=e[0].scrollWidth-e[0].clientWidth-f}a.isFunction(h.onScroll)&&h.onScroll.call(d,{maxScroll:i.y.maxScrollOffset,scroll:g,size:i.y.size,visible:i.y.visible},{maxScroll:i.x.maxScrollOffset,scroll:f,size:i.x.size,visible:i.x.visible}),i.x.isVisible&&i.x.scroll.bar.css("left",f*i.x.kx+"px"),i.y.isVisible&&i.y.scroll.bar.css("top",g*i.y.kx+"px")}),k.on("scroll"+g,function(){k.scrollTop(0).scrollLeft(0)}),h.disableBodyScroll){var n=function(a){j(a)?i.y.isVisible&&i.y.mousewheel(a):i.x.isVisible&&i.x.mousewheel(a)};k.on("MozMousePixelScroll"+g,n),k.on("mousewheel"+g,n),c.mobile&&k.on("touchstart"+g,function(b){var c=b.originalEvent.touches&&b.originalEvent.touches[0]||b,d={pageX:c.pageX,pageY:c.pageY},f={left:e.scrollLeft(),top:e.scrollTop()};a(document).on("touchmove"+g,function(a){var b=a.originalEvent.targetTouches&&a.originalEvent.targetTouches[0]||a;e.scrollLeft(f.left+d.pageX-b.pageX),e.scrollTop(f.top+d.pageY-b.pageY),a.preventDefault()}),a(document).on("touchend"+g,function(){a(document).off(g)})})}a.isFunction(h.onInit)&&h.onInit.apply(this,[e])}a.each(i,function(b,f){var k=null,l=1,m="x"===b?"scrollLeft":"scrollTop",n=h.scrollStep,o=function(){var a=e[m]();e[m](a+n),1==l&&a+n>=p&&(a=e[m]()),l==-1&&a+n<=p&&(a=e[m]()),e[m]()==a&&k&&k()},p=0;f.scroll||(f.scroll=d._getScroll(h["scroll"+b]).addClass("scroll-"+b),h.showArrows&&f.scroll.addClass("scroll-element_arrows_visible"),f.mousewheel=function(a){if(!f.isVisible||"x"===b&&j(a))return!0;if("y"===b&&!j(a))return i.x.mousewheel(a),!0;var c=a.originalEvent.wheelDelta*-1||a.originalEvent.detail,g=f.size-f.visible-f.offset;return c||("x"===b&&a.originalEvent.deltaX?c=40*a.originalEvent.deltaX:"y"===b&&a.originalEvent.deltaY&&(c=40*a.originalEvent.deltaY)),(c>0&&p<g||c<0&&p>0)&&(p+=c,p<0&&(p=0),p>g&&(p=g),d.scrollTo=d.scrollTo||{},d.scrollTo[m]=p,setTimeout(function(){d.scrollTo&&(e.stop().animate(d.scrollTo,240,"linear",function(){p=e[m]()}),d.scrollTo=null)},1)),a.preventDefault(),!1},f.scroll.on("MozMousePixelScroll"+g,f.mousewheel).on("mousewheel"+g,f.mousewheel).on("mouseenter"+g,function(){p=e[m]()}),f.scroll.find(".scroll-arrow, .scroll-element_track").on("mousedown"+g,function(g){if(1!=g.which)return!0;l=1;var i={eventOffset:g["x"===b?"pageX":"pageY"],maxScrollValue:f.size-f.visible-f.offset,scrollbarOffset:f.scroll.bar.offset()["x"===b?"left":"top"],scrollbarSize:f.scroll.bar["x"===b?"outerWidth":"outerHeight"]()},j=0,q=0;if(a(this).hasClass("scroll-arrow")){if(l=a(this).hasClass("scroll-arrow_more")?1:-1,n=h.scrollStep*l,p=l>0?i.maxScrollValue:0,h.isRtl)switch(!0){case c.firefox:p=l>0?0:i.maxScrollValue*-1;break;case c.msie||c.msedge:}}else l=i.eventOffset>i.scrollbarOffset+i.scrollbarSize?1:i.eventOffset<i.scrollbarOffset?-1:0,"x"===b&&h.isRtl&&(c.msie||c.msedge)&&(l*=-1),n=Math.round(.75*f.visible)*l,p=i.eventOffset-i.scrollbarOffset-(h.stepScrolling?1==l?i.scrollbarSize:0:Math.round(i.scrollbarSize/2)),p=e[m]()+p/f.kx;return d.scrollTo=d.scrollTo||{},d.scrollTo[m]=h.stepScrolling?e[m]()+n:p,h.stepScrolling&&(k=function(){p=e[m](),clearInterval(q),clearTimeout(j),j=0,q=0},j=setTimeout(function(){q=setInterval(o,40)},h.duration+100)),setTimeout(function(){d.scrollTo&&(e.animate(d.scrollTo,h.duration),d.scrollTo=null)},1),d._handleMouseDown(k,g)}),f.scroll.bar.on("mousedown"+g,function(i){if(1!=i.which)return!0;var j=i["x"===b?"pageX":"pageY"],k=e[m]();return f.scroll.addClass("scroll-draggable"),a(document).on("mousemove"+g,function(a){var d=parseInt((a["x"===b?"pageX":"pageY"]-j)/f.kx,10);"x"===b&&h.isRtl&&(c.msie||c.msedge)&&(d*=-1),e[m](k+d)}),d._handleMouseDown(function(){f.scroll.removeClass("scroll-draggable"),p=e[m]()},i)}))}),a.each(i,function(a,b){var c="scroll-scroll"+a+"_visible",d="x"==a?i.y:i.x;b.scroll.removeClass(c),d.scroll.removeClass(c),f.removeClass(c)}),a.each(i,function(b,c){a.extend(c,"x"==b?{offset:parseInt(e.css("left"),10)||0,size:e.prop("scrollWidth"),visible:k.width()}:{offset:parseInt(e.css("top"),10)||0,size:e.prop("scrollHeight"),visible:k.height()})}),this._updateScroll("x",this.scrollx),this._updateScroll("y",this.scrolly),a.isFunction(h.onUpdate)&&h.onUpdate.apply(this,[e]),a.each(i,function(a,b){var c="x"===a?"left":"top",d="x"===a?"outerWidth":"outerHeight",f="x"===a?"width":"height",g=parseInt(e.css(c),10)||0,i=b.size,j=b.visible+g,k=b.scroll.size[d]()+(parseInt(b.scroll.size.css(c),10)||0);h.autoScrollSize&&(b.scrollbarSize=parseInt(k*j/i,10),b.scroll.bar.css(f,b.scrollbarSize+"px")),b.scrollbarSize=b.scroll.bar[d](),b.kx=(k-b.scrollbarSize)/(i-j)||1,b.maxScrollOffset=i-j}),e.scrollLeft(m.scrollLeft).scrollTop(m.scrollTop).trigger("scroll")},_getScroll:function(b){var c={advanced:['<div class="scroll-element">','<div class="scroll-element_corner"></div>','<div class="scroll-arrow scroll-arrow_less"></div>','<div class="scroll-arrow scroll-arrow_more"></div>','<div class="scroll-element_outer">','<div class="scroll-element_size"></div>','<div class="scroll-element_inner-wrapper">','<div class="scroll-element_inner scroll-element_track">','<div class="scroll-element_inner-bottom"></div>',"</div>","</div>",'<div class="scroll-bar">','<div class="scroll-bar_body">','<div class="scroll-bar_body-inner"></div>',"</div>",'<div class="scroll-bar_bottom"></div>','<div class="scroll-bar_center"></div>',"</div>","</div>","</div>"].join(""),simple:['<div class="scroll-element">','<div class="scroll-element_outer">','<div class="scroll-element_size"></div>','<div class="scroll-element_track"></div>','<div class="scroll-bar"></div>',"</div>","</div>"].join("")};return c[b]&&(b=c[b]),b||(b=c.simple),b="string"==typeof b?a(b).appendTo(this.wrapper):a(b),a.extend(b,{bar:b.find(".scroll-bar"),size:b.find(".scroll-element_size"),track:b.find(".scroll-element_track")}),b},_handleMouseDown:function(b,c){var d=this.namespace;return a(document).on("blur"+d,function(){a(document).add("body").off(d),b&&b()}),a(document).on("dragstart"+d,function(a){return a.preventDefault(),!1}),a(document).on("mouseup"+d,function(){a(document).add("body").off(d),b&&b()}),a("body").on("selectstart"+d,function(a){return a.preventDefault(),!1}),c&&c.preventDefault(),!1},_updateScroll:function(b,d){var e=this.container,f=this.containerWrapper||e,g="scroll-scroll"+b+"_visible",h="x"===b?this.scrolly:this.scrollx,i=parseInt(this.container.css("x"===b?"left":"top"),10)||0,j=this.wrapper,k=d.size,l=d.visible+i;d.isVisible=k-l>1,d.isVisible?(d.scroll.addClass(g),h.scroll.addClass(g),f.addClass(g)):(d.scroll.removeClass(g),h.scroll.removeClass(g),f.removeClass(g)),"y"===b&&(e.is("textarea")||k<l?f.css({height:l+c.scroll.height+"px","max-height":"none"}):f.css({"max-height":l+c.scroll.height+"px"})),d.size==e.prop("scrollWidth")&&h.size==e.prop("scrollHeight")&&d.visible==j.width()&&h.visible==j.height()&&d.offset==(parseInt(e.css("left"),10)||0)&&h.offset==(parseInt(e.css("top"),10)||0)||(a.extend(this.scrollx,{offset:parseInt(e.css("left"),10)||0,size:e.prop("scrollWidth"),visible:j.width()}),a.extend(this.scrolly,{offset:parseInt(e.css("top"),10)||0,size:this.container.prop("scrollHeight"),visible:j.height()}),this._updateScroll("x"===b?"y":"x",h))}};var f=e;a.fn.scrollbar=function(b,d){return"string"!=typeof b&&(d=b,b="init"),"undefined"==typeof d&&(d=[]),a.isArray(d)||(d=[d]),this.not("body, .scroll-wrapper").each(function(){var e=a(this),g=e.data(c.data.name);(g||"init"===b)&&(g||(g=new f(e)),g[b]&&g[b].apply(g,d))}),this},a.fn.scrollbar.options=d;var g=function(){var a=0,d=0;return function(e){var f,h,i,j,k,l,m;for(f=0;f<c.scrolls.length;f++)j=c.scrolls[f],h=j.container,i=j.options,k=j.wrapper,l=j.scrollx,m=j.scrolly,(e||i.autoUpdate&&k&&k.is(":visible")&&(h.prop("scrollWidth")!=l.size||h.prop("scrollHeight")!=m.size||k.width()!=l.visible||k.height()!=m.visible))&&(j.init(),i.debug&&(window.console&&console.log({scrollHeight:h.prop("scrollHeight")+":"+j.scrolly.size,scrollWidth:h.prop("scrollWidth")+":"+j.scrollx.size,visibleHeight:k.height()+":"+j.scrolly.visible,visibleWidth:k.width()+":"+j.scrollx.visible},!0),d++));b&&d>10?(window.console&&console.log("Scroll updates exceed 10"),g=function(){}):(clearTimeout(a),a=setTimeout(g,300))}}();window.angular&&!function(a){a.module("jQueryScrollbar",[]).provider("jQueryScrollbar",function(){var b=d;return{setOptions:function(c){a.extend(b,c)},$get:function(){return{options:a.copy(b)}}}}).directive("jqueryScrollbar",["jQueryScrollbar","$parse",function(a,b){return{restrict:"AC",link:function(c,d,e){var f=b(e.jqueryScrollbar),g=f(c);d.scrollbar(g||a.options).on("$destroy",function(){d.scrollbar("destroy")})}}}])}(window.angular)});
+//# sourceMappingURL=jquery.scrollbar.min.js.map
diff --git a/hesk/theme/hesk3/customer/js/selectize.js b/hesk/theme/hesk3/customer/js/selectize.js
new file mode 100644
index 0000000..b63fb7c
--- /dev/null
+++ b/hesk/theme/hesk3/customer/js/selectize.js
@@ -0,0 +1,3892 @@
+/**
+ * sifter.js
+ * Copyright (c) 2013 Brian Reavis & contributors
+ *
+ * Licensed under the Apache License, Version 2.0 (the "License"); you may not use this
+ * file except in compliance with the License. You may obtain a copy of the License at:
+ * http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software distributed under
+ * the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF
+ * ANY KIND, either express or implied. See the License for the specific language
+ * governing permissions and limitations under the License.
+ *
+ * @author Brian Reavis <brian@thirdroute.com>
+ */
+
+(function(root, factory) {
+	if (typeof define === 'function' && define.amd) {
+		define('sifter', factory);
+	} else if (typeof exports === 'object') {
+		module.exports = factory();
+	} else {
+		root.Sifter = factory();
+	}
+}(this, function() {
+
+	/**
+	 * Textually searches arrays and hashes of objects
+	 * by property (or multiple properties). Designed
+	 * specifically for autocomplete.
+	 *
+	 * @constructor
+	 * @param {array|object} items
+	 * @param {object} items
+	 */
+	var Sifter = function(items, settings) {
+		this.items = items;
+		this.settings = settings || {diacritics: true};
+	};
+
+	/**
+	 * Splits a search string into an array of individual
+	 * regexps to be used to match results.
+	 *
+	 * @param {string} query
+	 * @returns {array}
+	 */
+	Sifter.prototype.tokenize = function(query) {
+		query = trim(String(query || '').toLowerCase());
+		if (!query || !query.length) return [];
+
+		var i, n, regex, letter;
+		var tokens = [];
+		var words = query.split(/ +/);
+
+		for (i = 0, n = words.length; i < n; i++) {
+			regex = escape_regex(words[i]);
+			if (this.settings.diacritics) {
+				for (letter in DIACRITICS) {
+					if (DIACRITICS.hasOwnProperty(letter)) {
+						regex = regex.replace(new RegExp(letter, 'g'), DIACRITICS[letter]);
+					}
+				}
+			}
+			tokens.push({
+				string : words[i],
+				regex  : new RegExp(regex, 'i')
+			});
+		}
+
+		return tokens;
+	};
+
+	/**
+	 * Iterates over arrays and hashes.
+	 *
+	 * ```
+	 * this.iterator(this.items, function(item, id) {
+	 *    // invoked for each item
+	 * });
+	 * ```
+	 *
+	 * @param {array|object} object
+	 */
+	Sifter.prototype.iterator = function(object, callback) {
+		var iterator;
+		if (is_array(object)) {
+			iterator = Array.prototype.forEach || function(callback) {
+				for (var i = 0, n = this.length; i < n; i++) {
+					callback(this[i], i, this);
+				}
+			};
+		} else {
+			iterator = function(callback) {
+				for (var key in this) {
+					if (this.hasOwnProperty(key)) {
+						callback(this[key], key, this);
+					}
+				}
+			};
+		}
+
+		iterator.apply(object, [callback]);
+	};
+
+	/**
+	 * Returns a function to be used to score individual results.
+	 *
+	 * Good matches will have a higher score than poor matches.
+	 * If an item is not a match, 0 will be returned by the function.
+	 *
+	 * @param {object|string} search
+	 * @param {object} options (optional)
+	 * @returns {function}
+	 */
+	Sifter.prototype.getScoreFunction = function(search, options) {
+		var self, fields, tokens, token_count, nesting;
+
+		self        = this;
+		search      = self.prepareSearch(search, options);
+		tokens      = search.tokens;
+		fields      = search.options.fields;
+		token_count = tokens.length;
+		nesting     = search.options.nesting;
+
+		/**
+		 * Calculates how close of a match the
+		 * given value is against a search token.
+		 *
+		 * @param {mixed} value
+		 * @param {object} token
+		 * @return {number}
+		 */
+		var scoreValue = function(value, token) {
+			var score, pos;
+
+			if (!value) return 0;
+			value = String(value || '');
+			pos = value.search(token.regex);
+			if (pos === -1) return 0;
+			score = token.string.length / value.length;
+			if (pos === 0) score += 0.5;
+			return score;
+		};
+
+		/**
+		 * Calculates the score of an object
+		 * against the search query.
+		 *
+		 * @param {object} token
+		 * @param {object} data
+		 * @return {number}
+		 */
+		var scoreObject = (function() {
+			var field_count = fields.length;
+			if (!field_count) {
+				return function() { return 0; };
+			}
+			if (field_count === 1) {
+				return function(token, data) {
+					return scoreValue(getattr(data, fields[0], nesting), token);
+				};
+			}
+			return function(token, data) {
+				for (var i = 0, sum = 0; i < field_count; i++) {
+					sum += scoreValue(getattr(data, fields[i], nesting), token);
+				}
+				return sum / field_count;
+			};
+		})();
+
+		if (!token_count) {
+			return function() { return 0; };
+		}
+		if (token_count === 1) {
+			return function(data) {
+				return scoreObject(tokens[0], data);
+			};
+		}
+
+		if (search.options.conjunction === 'and') {
+			return function(data) {
+				var score;
+				for (var i = 0, sum = 0; i < token_count; i++) {
+					score = scoreObject(tokens[i], data);
+					if (score <= 0) return 0;
+					sum += score;
+				}
+				return sum / token_count;
+			};
+		} else {
+			return function(data) {
+				for (var i = 0, sum = 0; i < token_count; i++) {
+					sum += scoreObject(tokens[i], data);
+				}
+				return sum / token_count;
+			};
+		}
+	};
+
+	/**
+	 * Returns a function that can be used to compare two
+	 * results, for sorting purposes. If no sorting should
+	 * be performed, `null` will be returned.
+	 *
+	 * @param {string|object} search
+	 * @param {object} options
+	 * @return function(a,b)
+	 */
+	Sifter.prototype.getSortFunction = function(search, options) {
+		var i, n, self, field, fields, fields_count, multiplier, multipliers, get_field, implicit_score, sort;
+
+		self   = this;
+		search = self.prepareSearch(search, options);
+		sort   = (!search.query && options.sort_empty) || options.sort;
+
+		/**
+		 * Fetches the specified sort field value
+		 * from a search result item.
+		 *
+		 * @param  {string} name
+		 * @param  {object} result
+		 * @return {mixed}
+		 */
+		get_field = function(name, result) {
+			if (name === '$score') return result.score;
+			return getattr(self.items[result.id], name, options.nesting);
+		};
+
+		// parse options
+		fields = [];
+		if (sort) {
+			for (i = 0, n = sort.length; i < n; i++) {
+				if (search.query || sort[i].field !== '$score') {
+					fields.push(sort[i]);
+				}
+			}
+		}
+
+		// the "$score" field is implied to be the primary
+		// sort field, unless it's manually specified
+		if (search.query) {
+			implicit_score = true;
+			for (i = 0, n = fields.length; i < n; i++) {
+				if (fields[i].field === '$score') {
+					implicit_score = false;
+					break;
+				}
+			}
+			if (implicit_score) {
+				fields.unshift({field: '$score', direction: 'desc'});
+			}
+		} else {
+			for (i = 0, n = fields.length; i < n; i++) {
+				if (fields[i].field === '$score') {
+					fields.splice(i, 1);
+					break;
+				}
+			}
+		}
+
+		multipliers = [];
+		for (i = 0, n = fields.length; i < n; i++) {
+			multipliers.push(fields[i].direction === 'desc' ? -1 : 1);
+		}
+
+		// build function
+		fields_count = fields.length;
+		if (!fields_count) {
+			return null;
+		} else if (fields_count === 1) {
+			field = fields[0].field;
+			multiplier = multipliers[0];
+			return function(a, b) {
+				return multiplier * cmp(
+					get_field(field, a),
+					get_field(field, b)
+				);
+			};
+		} else {
+			return function(a, b) {
+				var i, result, a_value, b_value, field;
+				for (i = 0; i < fields_count; i++) {
+					field = fields[i].field;
+					result = multipliers[i] * cmp(
+						get_field(field, a),
+						get_field(field, b)
+					);
+					if (result) return result;
+				}
+				return 0;
+			};
+		}
+	};
+
+	/**
+	 * Parses a search query and returns an object
+	 * with tokens and fields ready to be populated
+	 * with results.
+	 *
+	 * @param {string} query
+	 * @param {object} options
+	 * @returns {object}
+	 */
+	Sifter.prototype.prepareSearch = function(query, options) {
+		if (typeof query === 'object') return query;
+
+		options = extend({}, options);
+
+		var option_fields     = options.fields;
+		var option_sort       = options.sort;
+		var option_sort_empty = options.sort_empty;
+
+		if (option_fields && !is_array(option_fields)) options.fields = [option_fields];
+		if (option_sort && !is_array(option_sort)) options.sort = [option_sort];
+		if (option_sort_empty && !is_array(option_sort_empty)) options.sort_empty = [option_sort_empty];
+
+		return {
+			options : options,
+			query   : String(query || '').toLowerCase(),
+			tokens  : this.tokenize(query),
+			total   : 0,
+			items   : []
+		};
+	};
+
+	/**
+	 * Searches through all items and returns a sorted array of matches.
+	 *
+	 * The `options` parameter can contain:
+	 *
+	 *   - fields {string|array}
+	 *   - sort {array}
+	 *   - score {function}
+	 *   - filter {bool}
+	 *   - limit {integer}
+	 *
+	 * Returns an object containing:
+	 *
+	 *   - options {object}
+	 *   - query {string}
+	 *   - tokens {array}
+	 *   - total {int}
+	 *   - items {array}
+	 *
+	 * @param {string} query
+	 * @param {object} options
+	 * @returns {object}
+	 */
+	Sifter.prototype.search = function(query, options) {
+		var self = this, value, score, search, calculateScore;
+		var fn_sort;
+		var fn_score;
+
+		search  = this.prepareSearch(query, options);
+		options = search.options;
+		query   = search.query;
+
+		// generate result scoring function
+		fn_score = options.score || self.getScoreFunction(search);
+
+		// perform search and sort
+		if (query.length) {
+			self.iterator(self.items, function(item, id) {
+				score = fn_score(item);
+				if (options.filter === false || score > 0) {
+					search.items.push({'score': score, 'id': id});
+				}
+			});
+		} else {
+			self.iterator(self.items, function(item, id) {
+				search.items.push({'score': 1, 'id': id});
+			});
+		}
+
+		fn_sort = self.getSortFunction(search, options);
+		if (fn_sort) search.items.sort(fn_sort);
+
+		// apply limits
+		search.total = search.items.length;
+		if (typeof options.limit === 'number') {
+			search.items = search.items.slice(0, options.limit);
+		}
+
+		return search;
+	};
+
+	// utilities
+	// - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
+
+	var cmp = function(a, b) {
+		if (typeof a === 'number' && typeof b === 'number') {
+			return a > b ? 1 : (a < b ? -1 : 0);
+		}
+		a = asciifold(String(a || ''));
+		b = asciifold(String(b || ''));
+		if (a > b) return 1;
+		if (b > a) return -1;
+		return 0;
+	};
+
+	var extend = function(a, b) {
+		var i, n, k, object;
+		for (i = 1, n = arguments.length; i < n; i++) {
+			object = arguments[i];
+			if (!object) continue;
+			for (k in object) {
+				if (object.hasOwnProperty(k)) {
+					a[k] = object[k];
+				}
+			}
+		}
+		return a;
+	};
+
+	/**
+	 * A property getter resolving dot-notation
+	 * @param  {Object}  obj     The root object to fetch property on
+	 * @param  {String}  name    The optionally dotted property name to fetch
+	 * @param  {Boolean} nesting Handle nesting or not
+	 * @return {Object}          The resolved property value
+	 */
+	var getattr = function(obj, name, nesting) {
+	    if (!obj || !name) return;
+	    if (!nesting) return obj[name];
+	    var names = name.split(".");
+	    while(names.length && (obj = obj[names.shift()]));
+	    return obj;
+	};
+
+	var trim = function(str) {
+		return (str + '').replace(/^\s+|\s+$|/g, '');
+	};
+
+	var escape_regex = function(str) {
+		return (str + '').replace(/([.?*+^$[\]\\(){}|-])/g, '\\$1');
+	};
+
+	var is_array = Array.isArray || (typeof $ !== 'undefined' && $.isArray) || function(object) {
+		return Object.prototype.toString.call(object) === '[object Array]';
+	};
+
+	var DIACRITICS = {
+		'a': '[aḀ�ĂăÂâ�ǎȺⱥȦȧẠạÄäÀà�áĀ�ÃãÅåąĄÃąĄ]',
+		'b': '[b�βΒB฿�ᛒ]',
+		'c': '[cĆćĈĉČ�ĊċC̄c̄ÇçḈḉȻȼƇƈɕᴄＣｃ]',
+		'd': '[dĎ�Ḋḋ�ḑḌ�ḒḓḎ��đD̦d̦ƉɖƊɗƋƌᵭ�ᶑȡᴅＤｄð]',
+		'e': '[eÉéÈèÊêḘḙĚěĔĕẼẽḚḛẺẻĖėËëĒēȨȩĘęᶒɆɇȄȅẾếỀ�ỄễỂểḜ�ḖḗḔḕȆȇẸẹỆệⱸᴇＥｅɘ���ε]',
+		'f': '[fƑƒḞḟ]',
+		'g': '[gɢ₲ǤǥĜ�ĞğĢģƓɠĠġ]',
+		'h': '[hĤĥĦħḨḩẖẖḤḥḢḣɦʰǶƕ]',
+		'i': '[i�íÌìĬĭÎî���ïḮḯĨĩĮįĪīỈỉȈȉȊȋỊịḬḭƗɨɨ̆ᵻᶖİiIıɪＩｉ]',
+		'j': '[jȷĴĵɈɉ�ɟʲ]',
+		'k': '[kƘƙ��ḰḱǨǩḲḳḴḵκϰ₭]',
+		'l': '[l�łĽľĻļĹĺḶḷḸḹḼḽḺḻĿŀȽƚⱠⱡⱢɫɬᶅɭȴʟＬｌ]',
+		'n': '[nŃńǸǹŇňÑñṄṅŅņṆṇṊṋṈṉN̈n̈�ɲȠƞᵰᶇɳȵɴＮｎŊŋ]',
+		'o': '[oØøÖöÓóÒòÔôǑǒ�őŎ�ȮȯỌ�ƟɵƠơỎ�Ō�ÕõǪǫȌ�Օօ]',
+		'p': '[pṔṕṖṗⱣᵽƤƥᵱ]',
+		'q': '[q��ʠɊɋ��q̃]',
+		'r': '[rŔŕɌ�ŘřŖŗṘṙ�ȑȒȓṚṛⱤɽ]',
+		's': '[sŚśṠṡṢṣꞨꞩŜ�ŠšŞşȘșS̈s̈]',
+		't': '[tŤťṪṫŢţṬṭƮʈȚțṰṱṮṯƬƭ]',
+		'u': '[uŬŭɄʉỤụÜüÚúÙùÛûǓǔŰűŬŭƯưỦủŪūŨũŲųȔȕ∪]',
+		'v': '[vṼṽṾṿƲʋ��ⱱʋ]',
+		'w': '[wẂẃẀ�ŴŵẄẅẆẇẈẉ]',
+		'x': '[xẌ�Ẋẋχ]',
+		'y': '[y�ýỲỳŶŷŸÿỸỹẎ�ỴỵɎ�Ƴƴ]',
+		'z': '[zŹź�ẑŽžŻżẒẓẔẕƵƶ]'
+	};
+
+	var asciifold = (function() {
+		var i, n, k, chunk;
+		var foreignletters = '';
+		var lookup = {};
+		for (k in DIACRITICS) {
+			if (DIACRITICS.hasOwnProperty(k)) {
+				chunk = DIACRITICS[k].substring(2, DIACRITICS[k].length - 1);
+				foreignletters += chunk;
+				for (i = 0, n = chunk.length; i < n; i++) {
+					lookup[chunk.charAt(i)] = k;
+				}
+			}
+		}
+		var regexp = new RegExp('[' +  foreignletters + ']', 'g');
+		return function(str) {
+			return str.replace(regexp, function(foreignletter) {
+				return lookup[foreignletter];
+			}).toLowerCase();
+		};
+	})();
+
+
+	// export
+	// - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
+
+	return Sifter;
+}));
+
+
+
+/**
+ * microplugin.js
+ * Copyright (c) 2013 Brian Reavis & contributors
+ *
+ * Licensed under the Apache License, Version 2.0 (the "License"); you may not use this
+ * file except in compliance with the License. You may obtain a copy of the License at:
+ * http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software distributed under
+ * the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF
+ * ANY KIND, either express or implied. See the License for the specific language
+ * governing permissions and limitations under the License.
+ *
+ * @author Brian Reavis <brian@thirdroute.com>
+ */
+
+(function(root, factory) {
+	if (typeof define === 'function' && define.amd) {
+		define('microplugin', factory);
+	} else if (typeof exports === 'object') {
+		module.exports = factory();
+	} else {
+		root.MicroPlugin = factory();
+	}
+}(this, function() {
+	var MicroPlugin = {};
+
+	MicroPlugin.mixin = function(Interface) {
+		Interface.plugins = {};
+
+		/**
+		 * Initializes the listed plugins (with options).
+		 * Acceptable formats:
+		 *
+		 * List (without options):
+		 *   ['a', 'b', 'c']
+		 *
+		 * List (with options):
+		 *   [{'name': 'a', options: {}}, {'name': 'b', options: {}}]
+		 *
+		 * Hash (with options):
+		 *   {'a': { ... }, 'b': { ... }, 'c': { ... }}
+		 *
+		 * @param {mixed} plugins
+		 */
+		Interface.prototype.initializePlugins = function(plugins) {
+			var i, n, key;
+			var self  = this;
+			var queue = [];
+
+			self.plugins = {
+				names     : [],
+				settings  : {},
+				requested : {},
+				loaded    : {}
+			};
+
+			if (utils.isArray(plugins)) {
+				for (i = 0, n = plugins.length; i < n; i++) {
+					if (typeof plugins[i] === 'string') {
+						queue.push(plugins[i]);
+					} else {
+						self.plugins.settings[plugins[i].name] = plugins[i].options;
+						queue.push(plugins[i].name);
+					}
+				}
+			} else if (plugins) {
+				for (key in plugins) {
+					if (plugins.hasOwnProperty(key)) {
+						self.plugins.settings[key] = plugins[key];
+						queue.push(key);
+					}
+				}
+			}
+
+			while (queue.length) {
+				self.require(queue.shift());
+			}
+		};
+
+		Interface.prototype.loadPlugin = function(name) {
+			var self    = this;
+			var plugins = self.plugins;
+			var plugin  = Interface.plugins[name];
+
+			if (!Interface.plugins.hasOwnProperty(name)) {
+				throw new Error('Unable to find "' +  name + '" plugin');
+			}
+
+			plugins.requested[name] = true;
+			plugins.loaded[name] = plugin.fn.apply(self, [self.plugins.settings[name] || {}]);
+			plugins.names.push(name);
+		};
+
+		/**
+		 * Initializes a plugin.
+		 *
+		 * @param {string} name
+		 */
+		Interface.prototype.require = function(name) {
+			var self = this;
+			var plugins = self.plugins;
+
+			if (!self.plugins.loaded.hasOwnProperty(name)) {
+				if (plugins.requested[name]) {
+					throw new Error('Plugin has circular dependency ("' + name + '")');
+				}
+				self.loadPlugin(name);
+			}
+
+			return plugins.loaded[name];
+		};
+
+		/**
+		 * Registers a plugin.
+		 *
+		 * @param {string} name
+		 * @param {function} fn
+		 */
+		Interface.define = function(name, fn) {
+			Interface.plugins[name] = {
+				'name' : name,
+				'fn'   : fn
+			};
+		};
+	};
+
+	var utils = {
+		isArray: Array.isArray || function(vArg) {
+			return Object.prototype.toString.call(vArg) === '[object Array]';
+		}
+	};
+
+	return MicroPlugin;
+}));
+
+/**
+ * selectize.js (v0.12.6)
+ * Copyright (c) 2013–2015 Brian Reavis & contributors
+ *
+ * Licensed under the Apache License, Version 2.0 (the "License"); you may not use this
+ * file except in compliance with the License. You may obtain a copy of the License at:
+ * http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software distributed under
+ * the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF
+ * ANY KIND, either express or implied. See the License for the specific language
+ * governing permissions and limitations under the License.
+ *
+ * @author Brian Reavis <brian@thirdroute.com>
+ */
+
+/*jshint curly:false */
+/*jshint browser:true */
+
+(function(root, factory) {
+	if (typeof define === 'function' && define.amd) {
+		define('selectize', ['jquery','sifter','microplugin'], factory);
+	} else if (typeof exports === 'object') {
+		module.exports = factory(require('jquery'), require('sifter'), require('microplugin'));
+	} else {
+		root.Selectize = factory(root.jQuery, root.Sifter, root.MicroPlugin);
+	}
+}(this, function($, Sifter, MicroPlugin) {
+	'use strict';
+
+	var highlight = function($element, pattern) {
+		if (typeof pattern === 'string' && !pattern.length) return;
+		var regex = (typeof pattern === 'string') ? new RegExp(pattern, 'i') : pattern;
+	
+		var highlight = function(node) {
+			var skip = 0;
+			// Wrap matching part of text node with highlighting <span>, e.g.
+			// Soccer  ->  <span class="highlight">Soc</span>cer  for regex = /soc/i
+			if (node.nodeType === 3) {
+				var pos = node.data.search(regex);
+				if (pos >= 0 && node.data.length > 0) {
+					var match = node.data.match(regex);
+					var spannode = document.createElement('span');
+					spannode.className = 'highlight';
+					var middlebit = node.splitText(pos);
+					var endbit = middlebit.splitText(match[0].length);
+					var middleclone = middlebit.cloneNode(true);
+					spannode.appendChild(middleclone);
+					middlebit.parentNode.replaceChild(spannode, middlebit);
+					skip = 1;
+				}
+			} 
+			// Recurse element node, looking for child text nodes to highlight, unless element 
+			// is childless, <script>, <style>, or already highlighted: <span class="hightlight">
+			else if (node.nodeType === 1 && node.childNodes && !/(script|style)/i.test(node.tagName) && ( node.className !== 'highlight' || node.tagName !== 'SPAN' )) {
+				for (var i = 0; i < node.childNodes.length; ++i) {
+					i += highlight(node.childNodes[i]);
+				}
+			}
+			return skip;
+		};
+	
+		return $element.each(function() {
+			highlight(this);
+		});
+	};
+	
+	/**
+	 * removeHighlight fn copied from highlight v5 and
+	 * edited to remove with() and pass js strict mode
+	 */
+	$.fn.removeHighlight = function() {
+		return this.find("span.highlight").each(function() {
+			this.parentNode.firstChild.nodeName;
+			var parent = this.parentNode;
+			parent.replaceChild(this.firstChild, this);
+			parent.normalize();
+		}).end();
+	};
+	
+	
+	var MicroEvent = function() {};
+	MicroEvent.prototype = {
+		on: function(event, fct){
+			this._events = this._events || {};
+			this._events[event] = this._events[event] || [];
+			this._events[event].push(fct);
+		},
+		off: function(event, fct){
+			var n = arguments.length;
+			if (n === 0) return delete this._events;
+			if (n === 1) return delete this._events[event];
+	
+			this._events = this._events || {};
+			if (event in this._events === false) return;
+			this._events[event].splice(this._events[event].indexOf(fct), 1);
+		},
+		trigger: function(event /* , args... */){
+			this._events = this._events || {};
+			if (event in this._events === false) return;
+			for (var i = 0; i < this._events[event].length; i++){
+				this._events[event][i].apply(this, Array.prototype.slice.call(arguments, 1));
+			}
+		}
+	};
+	
+	/**
+	 * Mixin will delegate all MicroEvent.js function in the destination object.
+	 *
+	 * - MicroEvent.mixin(Foobar) will make Foobar able to use MicroEvent
+	 *
+	 * @param {object} the object which will support MicroEvent
+	 */
+	MicroEvent.mixin = function(destObject){
+		var props = ['on', 'off', 'trigger'];
+		for (var i = 0; i < props.length; i++){
+			destObject.prototype[props[i]] = MicroEvent.prototype[props[i]];
+		}
+	};
+	
+	var IS_MAC        = /Mac/.test(navigator.userAgent);
+	
+	var KEY_A         = 65;
+	var KEY_COMMA     = 188;
+	var KEY_RETURN    = 13;
+	var KEY_ESC       = 27;
+	var KEY_LEFT      = 37;
+	var KEY_UP        = 38;
+	var KEY_P         = 80;
+	var KEY_RIGHT     = 39;
+	var KEY_DOWN      = 40;
+	var KEY_N         = 78;
+	var KEY_BACKSPACE = 8;
+	var KEY_DELETE    = 46;
+	var KEY_SHIFT     = 16;
+	var KEY_CMD       = IS_MAC ? 91 : 17;
+	var KEY_CTRL      = IS_MAC ? 18 : 17;
+	var KEY_TAB       = 9;
+	
+	var TAG_SELECT    = 1;
+	var TAG_INPUT     = 2;
+	
+	// for now, android support in general is too spotty to support validity
+	var SUPPORTS_VALIDITY_API = !/android/i.test(window.navigator.userAgent) && !!document.createElement('input').validity;
+	
+	
+	var isset = function(object) {
+		return typeof object !== 'undefined';
+	};
+	
+	/**
+	 * Converts a scalar to its best string representation
+	 * for hash keys and HTML attribute values.
+	 *
+	 * Transformations:
+	 *   'str'     -> 'str'
+	 *   null      -> ''
+	 *   undefined -> ''
+	 *   true      -> '1'
+	 *   false     -> '0'
+	 *   0         -> '0'
+	 *   1         -> '1'
+	 *
+	 * @param {string} value
+	 * @returns {string|null}
+	 */
+	var hash_key = function(value) {
+		if (typeof value === 'undefined' || value === null) return null;
+		if (typeof value === 'boolean') return value ? '1' : '0';
+		return value + '';
+	};
+	
+	/**
+	 * Escapes a string for use within HTML.
+	 *
+	 * @param {string} str
+	 * @returns {string}
+	 */
+	var escape_html = function(str) {
+		return (str + '')
+			.replace(/&/g, '&amp;')
+			.replace(/</g, '&lt;')
+			.replace(/>/g, '&gt;')
+			.replace(/"/g, '&quot;');
+	};
+	
+	/**
+	 * Escapes "$" characters in replacement strings.
+	 *
+	 * @param {string} str
+	 * @returns {string}
+	 */
+	var escape_replace = function(str) {
+		return (str + '').replace(/\$/g, '$$$$');
+	};
+	
+	var hook = {};
+	
+	/**
+	 * Wraps `method` on `self` so that `fn`
+	 * is invoked before the original method.
+	 *
+	 * @param {object} self
+	 * @param {string} method
+	 * @param {function} fn
+	 */
+	hook.before = function(self, method, fn) {
+		var original = self[method];
+		self[method] = function() {
+			fn.apply(self, arguments);
+			return original.apply(self, arguments);
+		};
+	};
+	
+	/**
+	 * Wraps `method` on `self` so that `fn`
+	 * is invoked after the original method.
+	 *
+	 * @param {object} self
+	 * @param {string} method
+	 * @param {function} fn
+	 */
+	hook.after = function(self, method, fn) {
+		var original = self[method];
+		self[method] = function() {
+			var result = original.apply(self, arguments);
+			fn.apply(self, arguments);
+			return result;
+		};
+	};
+	
+	/**
+	 * Wraps `fn` so that it can only be invoked once.
+	 *
+	 * @param {function} fn
+	 * @returns {function}
+	 */
+	var once = function(fn) {
+		var called = false;
+		return function() {
+			if (called) return;
+			called = true;
+			fn.apply(this, arguments);
+		};
+	};
+	
+	/**
+	 * Wraps `fn` so that it can only be called once
+	 * every `delay` milliseconds (invoked on the falling edge).
+	 *
+	 * @param {function} fn
+	 * @param {int} delay
+	 * @returns {function}
+	 */
+	var debounce = function(fn, delay) {
+		var timeout;
+		return function() {
+			var self = this;
+			var args = arguments;
+			window.clearTimeout(timeout);
+			timeout = window.setTimeout(function() {
+				fn.apply(self, args);
+			}, delay);
+		};
+	};
+	
+	/**
+	 * Debounce all fired events types listed in `types`
+	 * while executing the provided `fn`.
+	 *
+	 * @param {object} self
+	 * @param {array} types
+	 * @param {function} fn
+	 */
+	var debounce_events = function(self, types, fn) {
+		var type;
+		var trigger = self.trigger;
+		var event_args = {};
+	
+		// override trigger method
+		self.trigger = function() {
+			var type = arguments[0];
+			if (types.indexOf(type) !== -1) {
+				event_args[type] = arguments;
+			} else {
+				return trigger.apply(self, arguments);
+			}
+		};
+	
+		// invoke provided function
+		fn.apply(self, []);
+		self.trigger = trigger;
+	
+		// trigger queued events
+		for (type in event_args) {
+			if (event_args.hasOwnProperty(type)) {
+				trigger.apply(self, event_args[type]);
+			}
+		}
+	};
+	
+	/**
+	 * A workaround for http://bugs.jquery.com/ticket/6696
+	 *
+	 * @param {object} $parent - Parent element to listen on.
+	 * @param {string} event - Event name.
+	 * @param {string} selector - Descendant selector to filter by.
+	 * @param {function} fn - Event handler.
+	 */
+	var watchChildEvent = function($parent, event, selector, fn) {
+		$parent.on(event, selector, function(e) {
+			var child = e.target;
+			while (child && child.parentNode !== $parent[0]) {
+				child = child.parentNode;
+			}
+			e.currentTarget = child;
+			return fn.apply(this, [e]);
+		});
+	};
+	
+	/**
+	 * Determines the current selection within a text input control.
+	 * Returns an object containing:
+	 *   - start
+	 *   - length
+	 *
+	 * @param {object} input
+	 * @returns {object}
+	 */
+	var getSelection = function(input) {
+		var result = {};
+		if ('selectionStart' in input) {
+			result.start = input.selectionStart;
+			result.length = input.selectionEnd - result.start;
+		} else if (document.selection) {
+			input.focus();
+			var sel = document.selection.createRange();
+			var selLen = document.selection.createRange().text.length;
+			sel.moveStart('character', -input.value.length);
+			result.start = sel.text.length - selLen;
+			result.length = selLen;
+		}
+		return result;
+	};
+	
+	/**
+	 * Copies CSS properties from one element to another.
+	 *
+	 * @param {object} $from
+	 * @param {object} $to
+	 * @param {array} properties
+	 */
+	var transferStyles = function($from, $to, properties) {
+		var i, n, styles = {};
+		if (properties) {
+			for (i = 0, n = properties.length; i < n; i++) {
+				styles[properties[i]] = $from.css(properties[i]);
+			}
+		} else {
+			styles = $from.css();
+		}
+		$to.css(styles);
+	};
+	
+	/**
+	 * Measures the width of a string within a
+	 * parent element (in pixels).
+	 *
+	 * @param {string} str
+	 * @param {object} $parent
+	 * @returns {int}
+	 */
+	var measureString = function(str, $parent) {
+		if (!str) {
+			return 0;
+		}
+	
+		if (!Selectize.$testInput) {
+			Selectize.$testInput = $('<span />').css({
+				position: 'absolute',
+				top: -99999,
+				left: -99999,
+				width: 'auto',
+				padding: 0,
+				whiteSpace: 'pre'
+			}).appendTo('body');
+		}
+	
+		Selectize.$testInput.text(str);
+	
+		transferStyles($parent, Selectize.$testInput, [
+			'letterSpacing',
+			'fontSize',
+			'fontFamily',
+			'fontWeight',
+			'textTransform'
+		]);
+	
+		return Selectize.$testInput.width();
+	};
+	
+	/**
+	 * Sets up an input to grow horizontally as the user
+	 * types. If the value is changed manually, you can
+	 * trigger the "update" handler to resize:
+	 *
+	 * $input.trigger('update');
+	 *
+	 * @param {object} $input
+	 */
+	var autoGrow = function($input) {
+		var currentWidth = null;
+	
+		var update = function(e, options) {
+			var value, keyCode, printable, placeholder, width;
+			var shift, character, selection;
+			e = e || window.event || {};
+			options = options || {};
+	
+			if (e.metaKey || e.altKey) return;
+			if (!options.force && $input.data('grow') === false) return;
+	
+			value = $input.val();
+			if (e.type && e.type.toLowerCase() === 'keydown') {
+				keyCode = e.keyCode;
+				printable = (
+					(keyCode >= 48 && keyCode <= 57)  || // 0-9
+					(keyCode >= 65 && keyCode <= 90)   || // a-z
+					(keyCode >= 96 && keyCode <= 111)  || // numpad 0-9, numeric operators
+					(keyCode >= 186 && keyCode <= 222) || // semicolon, equal, comma, dash, etc.
+					keyCode === 32 // space
+				);
+	
+				if (keyCode === KEY_DELETE || keyCode === KEY_BACKSPACE) {
+					selection = getSelection($input[0]);
+					if (selection.length) {
+						value = value.substring(0, selection.start) + value.substring(selection.start + selection.length);
+					} else if (keyCode === KEY_BACKSPACE && selection.start) {
+						value = value.substring(0, selection.start - 1) + value.substring(selection.start + 1);
+					} else if (keyCode === KEY_DELETE && typeof selection.start !== 'undefined') {
+						value = value.substring(0, selection.start) + value.substring(selection.start + 1);
+					}
+				} else if (printable) {
+					shift = e.shiftKey;
+					character = String.fromCharCode(e.keyCode);
+					if (shift) character = character.toUpperCase();
+					else character = character.toLowerCase();
+					value += character;
+				}
+			}
+	
+			placeholder = $input.attr('placeholder');
+			if (!value && placeholder) {
+				value = placeholder;
+			}
+	
+			width = measureString(value, $input) + 4;
+			if (width !== currentWidth) {
+				currentWidth = width;
+				$input.width(width);
+				$input.triggerHandler('resize');
+			}
+		};
+	
+		$input.on('keydown keyup update blur', update);
+		update();
+	};
+	
+	var domToString = function(d) {
+		var tmp = document.createElement('div');
+	
+		tmp.appendChild(d.cloneNode(true));
+	
+		return tmp.innerHTML;
+	};
+	
+	var logError = function(message, options){
+		if(!options) options = {};
+		var component = "Selectize";
+	
+		console.error(component + ": " + message)
+	
+		if(options.explanation){
+			// console.group is undefined in <IE11
+			if(console.group) console.group();
+			console.error(options.explanation);
+			if(console.group) console.groupEnd();
+		}
+	}
+	
+	
+	var Selectize = function($input, settings) {
+		var key, i, n, dir, input, self = this;
+		input = $input[0];
+		input.selectize = self;
+	
+		// detect rtl environment
+		var computedStyle = window.getComputedStyle && window.getComputedStyle(input, null);
+		dir = computedStyle ? computedStyle.getPropertyValue('direction') : input.currentStyle && input.currentStyle.direction;
+		dir = dir || $input.parents('[dir]:first').attr('dir') || '';
+	
+		// setup default state
+		$.extend(self, {
+			order            : 0,
+			settings         : settings,
+			$input           : $input,
+			tabIndex         : $input.attr('tabindex') || '',
+			tagType          : input.tagName.toLowerCase() === 'select' ? TAG_SELECT : TAG_INPUT,
+			rtl              : /rtl/i.test(dir),
+	
+			eventNS          : '.selectize' + (++Selectize.count),
+			highlightedValue : null,
+			isBlurring       : false,
+			isOpen           : false,
+			isDisabled       : false,
+			isRequired       : $input.is('[required]'),
+			isInvalid        : false,
+			isLocked         : false,
+			isFocused        : false,
+			isInputHidden    : false,
+			isSetup          : false,
+			isShiftDown      : false,
+			isCmdDown        : false,
+			isCtrlDown       : false,
+			ignoreFocus      : false,
+			ignoreBlur       : false,
+			ignoreHover      : false,
+			hasOptions       : false,
+			currentResults   : null,
+			lastValue        : '',
+			caretPos         : 0,
+			loading          : 0,
+			loadedSearches   : {},
+	
+			$activeOption    : null,
+			$activeItems     : [],
+	
+			optgroups        : {},
+			options          : {},
+			userOptions      : {},
+			items            : [],
+			renderCache      : {},
+			onSearchChange   : settings.loadThrottle === null ? self.onSearchChange : debounce(self.onSearchChange, settings.loadThrottle)
+		});
+	
+		// search system
+		self.sifter = new Sifter(this.options, {diacritics: settings.diacritics});
+	
+		// build options table
+		if (self.settings.options) {
+			for (i = 0, n = self.settings.options.length; i < n; i++) {
+				self.registerOption(self.settings.options[i]);
+			}
+			delete self.settings.options;
+		}
+	
+		// build optgroup table
+		if (self.settings.optgroups) {
+			for (i = 0, n = self.settings.optgroups.length; i < n; i++) {
+				self.registerOptionGroup(self.settings.optgroups[i]);
+			}
+			delete self.settings.optgroups;
+		}
+	
+		// option-dependent defaults
+		self.settings.mode = self.settings.mode || (self.settings.maxItems === 1 ? 'single' : 'multi');
+		if (typeof self.settings.hideSelected !== 'boolean') {
+			self.settings.hideSelected = self.settings.mode === 'multi';
+		}
+	
+		self.initializePlugins(self.settings.plugins);
+		self.setupCallbacks();
+		self.setupTemplates();
+		self.setup();
+	};
+	
+	// mixins
+	// - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
+	
+	MicroEvent.mixin(Selectize);
+	
+	if(typeof MicroPlugin !== "undefined"){
+		MicroPlugin.mixin(Selectize);
+	}else{
+		logError("Dependency MicroPlugin is missing",
+			{explanation:
+				"Make sure you either: (1) are using the \"standalone\" "+
+				"version of Selectize, or (2) require MicroPlugin before you "+
+				"load Selectize."}
+		);
+	}
+	
+	
+	// methods
+	// - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
+	
+	$.extend(Selectize.prototype, {
+	
+		/**
+		 * Creates all elements and sets up event bindings.
+		 */
+		setup: function() {
+			var self      = this;
+			var settings  = self.settings;
+			var eventNS   = self.eventNS;
+			var $window   = $(window);
+			var $document = $(document);
+			var $input    = self.$input;
+	
+			var $wrapper;
+			var $control;
+			var $control_input;
+			var $dropdown;
+			var $dropdown_content;
+			var $dropdown_parent;
+			var inputMode;
+			var timeout_blur;
+			var timeout_focus;
+			var classes;
+			var classes_plugins;
+			var inputId;
+	
+			inputMode         = self.settings.mode;
+			classes           = $input.attr('class') || '';
+	
+			$wrapper          = $('<div>').addClass(settings.wrapperClass).addClass(classes).addClass(inputMode);
+			$control          = $('<div>').addClass(settings.inputClass).addClass('items').appendTo($wrapper);
+			$control_input    = $('<input type="text" autocomplete="off" />').appendTo($control).attr('tabindex', $input.is(':disabled') ? '-1' : self.tabIndex);
+			$dropdown_parent  = $(settings.dropdownParent || $wrapper);
+			$dropdown         = $('<div>').addClass(settings.dropdownClass).addClass(inputMode).hide().appendTo($dropdown_parent);
+			$dropdown_content = $('<div>').addClass(settings.dropdownContentClass).appendTo($dropdown);
+	
+			if(inputId = $input.attr('id')) {
+				$control_input.attr('id', inputId + '-selectized');
+				$("label[for='"+inputId+"']").attr('for', inputId + '-selectized');
+			}
+	
+			if(self.settings.copyClassesToDropdown) {
+				$dropdown.addClass(classes);
+			}
+	
+			$wrapper.css({
+				width: $input[0].style.width
+			});
+	
+			if (self.plugins.names.length) {
+				classes_plugins = 'plugin-' + self.plugins.names.join(' plugin-');
+				$wrapper.addClass(classes_plugins);
+				$dropdown.addClass(classes_plugins);
+			}
+	
+			if ((settings.maxItems === null || settings.maxItems > 1) && self.tagType === TAG_SELECT) {
+				$input.attr('multiple', 'multiple');
+			}
+	
+			if (self.settings.placeholder) {
+				$control_input.attr('placeholder', settings.placeholder);
+			}
+	
+			// if splitOn was not passed in, construct it from the delimiter to allow pasting universally
+			if (!self.settings.splitOn && self.settings.delimiter) {
+				var delimiterEscaped = self.settings.delimiter.replace(/[-\/\\^$*+?.()|[\]{}]/g, '\\$&');
+				self.settings.splitOn = new RegExp('\\s*' + delimiterEscaped + '+\\s*');
+			}
+	
+			if ($input.attr('autocorrect')) {
+				$control_input.attr('autocorrect', $input.attr('autocorrect'));
+			}
+	
+			if ($input.attr('autocapitalize')) {
+				$control_input.attr('autocapitalize', $input.attr('autocapitalize'));
+			}
+			$control_input[0].type = $input[0].type;
+	
+			self.$wrapper          = $wrapper;
+			self.$control          = $control;
+			self.$control_input    = $control_input;
+			self.$dropdown         = $dropdown;
+			self.$dropdown_content = $dropdown_content;
+	
+			$dropdown.on('mouseenter mousedown click', '[data-disabled]>[data-selectable]', function(e) { e.stopImmediatePropagation(); });
+			$dropdown.on('mouseenter', '[data-selectable]', function() { return self.onOptionHover.apply(self, arguments); });
+			$dropdown.on('mousedown click', '[data-selectable]', function() { return self.onOptionSelect.apply(self, arguments); });
+			watchChildEvent($control, 'mousedown', '*:not(input)', function() { return self.onItemSelect.apply(self, arguments); });
+			autoGrow($control_input);
+	
+			$control.on({
+				mousedown : function() { return self.onMouseDown.apply(self, arguments); },
+				click     : function() { return self.onClick.apply(self, arguments); }
+			});
+	
+			$control_input.on({
+				mousedown : function(e) { e.stopPropagation(); },
+				keydown   : function() { return self.onKeyDown.apply(self, arguments); },
+				keyup     : function() { return self.onKeyUp.apply(self, arguments); },
+				keypress  : function() { return self.onKeyPress.apply(self, arguments); },
+				resize    : function() { self.positionDropdown.apply(self, []); },
+				blur      : function() { return self.onBlur.apply(self, arguments); },
+				focus     : function() { self.ignoreBlur = false; return self.onFocus.apply(self, arguments); },
+				paste     : function() { return self.onPaste.apply(self, arguments); }
+			});
+	
+			$document.on('keydown' + eventNS, function(e) {
+				self.isCmdDown = e[IS_MAC ? 'metaKey' : 'ctrlKey'];
+				self.isCtrlDown = e[IS_MAC ? 'altKey' : 'ctrlKey'];
+				self.isShiftDown = e.shiftKey;
+			});
+	
+			$document.on('keyup' + eventNS, function(e) {
+				if (e.keyCode === KEY_CTRL) self.isCtrlDown = false;
+				if (e.keyCode === KEY_SHIFT) self.isShiftDown = false;
+				if (e.keyCode === KEY_CMD) self.isCmdDown = false;
+			});
+	
+			$document.on('mousedown' + eventNS, function(e) {
+				if (self.isFocused) {
+					// prevent events on the dropdown scrollbar from causing the control to blur
+					if (e.target === self.$dropdown[0] || e.target.parentNode === self.$dropdown[0]) {
+						return false;
+					}
+					// blur on click outside
+					if (!self.$control.has(e.target).length && e.target !== self.$control[0]) {
+						self.blur(e.target);
+					}
+				}
+			});
+	
+			$window.on(['scroll' + eventNS, 'resize' + eventNS].join(' '), function() {
+				if (self.isOpen) {
+					self.positionDropdown.apply(self, arguments);
+				}
+			});
+			$window.on('mousemove' + eventNS, function() {
+				self.ignoreHover = false;
+			});
+	
+			// store original children and tab index so that they can be
+			// restored when the destroy() method is called.
+			this.revertSettings = {
+				$children : $input.children().detach(),
+				tabindex  : $input.attr('tabindex')
+			};
+	
+			$input.attr('tabindex', -1).hide().after(self.$wrapper);
+	
+			if ($.isArray(settings.items)) {
+				self.setValue(settings.items);
+				delete settings.items;
+			}
+	
+			// feature detect for the validation API
+			if (SUPPORTS_VALIDITY_API) {
+				$input.on('invalid' + eventNS, function(e) {
+					e.preventDefault();
+					self.isInvalid = true;
+					self.refreshState();
+				});
+			}
+	
+			self.updateOriginalInput();
+			self.refreshItems();
+			self.refreshState();
+			self.updatePlaceholder();
+			self.isSetup = true;
+	
+			if ($input.is(':disabled')) {
+				self.disable();
+			}
+	
+			self.on('change', this.onChange);
+	
+			$input.data('selectize', self);
+			$input.addClass('selectized');
+			self.trigger('initialize');
+	
+			// preload options
+			if (settings.preload === true) {
+				self.onSearchChange('');
+			}
+	
+		},
+	
+		/**
+		 * Sets up default rendering functions.
+		 */
+		setupTemplates: function() {
+			var self = this;
+			var field_label = self.settings.labelField;
+			var field_optgroup = self.settings.optgroupLabelField;
+	
+			var templates = {
+				'optgroup': function(data) {
+					return '<div class="optgroup">' + data.html + '</div>';
+				},
+				'optgroup_header': function(data, escape) {
+					return '<div class="optgroup-header">' + escape(data[field_optgroup]) + '</div>';
+				},
+				'option': function(data, escape) {
+					return '<div class="option">' + escape(data[field_label]) + '</div>';
+				},
+				'item': function(data, escape) {
+					return '<div class="item">' + escape(data[field_label]) + '</div>';
+				},
+				'option_create': function(data, escape) {
+					return '<div class="create">Add <strong>' + escape(data.input) + '</strong>&hellip;</div>';
+				}
+			};
+	
+			self.settings.render = $.extend({}, templates, self.settings.render);
+		},
+	
+		/**
+		 * Maps fired events to callbacks provided
+		 * in the settings used when creating the control.
+		 */
+		setupCallbacks: function() {
+			var key, fn, callbacks = {
+				'initialize'      : 'onInitialize',
+				'change'          : 'onChange',
+				'item_add'        : 'onItemAdd',
+				'item_remove'     : 'onItemRemove',
+				'clear'           : 'onClear',
+				'option_add'      : 'onOptionAdd',
+				'option_remove'   : 'onOptionRemove',
+				'option_clear'    : 'onOptionClear',
+				'optgroup_add'    : 'onOptionGroupAdd',
+				'optgroup_remove' : 'onOptionGroupRemove',
+				'optgroup_clear'  : 'onOptionGroupClear',
+				'dropdown_open'   : 'onDropdownOpen',
+				'dropdown_close'  : 'onDropdownClose',
+				'type'            : 'onType',
+				'load'            : 'onLoad',
+				'focus'           : 'onFocus',
+				'blur'            : 'onBlur'
+			};
+	
+			for (key in callbacks) {
+				if (callbacks.hasOwnProperty(key)) {
+					fn = this.settings[callbacks[key]];
+					if (fn) this.on(key, fn);
+				}
+			}
+		},
+	
+		/**
+		 * Triggered when the main control element
+		 * has a click event.
+		 *
+		 * @param {object} e
+		 * @return {boolean}
+		 */
+		onClick: function(e) {
+			var self = this;
+	
+			// necessary for mobile webkit devices (manual focus triggering
+			// is ignored unless invoked within a click event)
+	    // also necessary to reopen a dropdown that has been closed by
+	    // closeAfterSelect
+			if (!self.isFocused || !self.isOpen) {
+				self.focus();
+				e.preventDefault();
+			}
+		},
+	
+		/**
+		 * Triggered when the main control element
+		 * has a mouse down event.
+		 *
+		 * @param {object} e
+		 * @return {boolean}
+		 */
+		onMouseDown: function(e) {
+			var self = this;
+			var defaultPrevented = e.isDefaultPrevented();
+			var $target = $(e.target);
+	
+			if (self.isFocused) {
+				// retain focus by preventing native handling. if the
+				// event target is the input it should not be modified.
+				// otherwise, text selection within the input won't work.
+				if (e.target !== self.$control_input[0]) {
+					if (self.settings.mode === 'single') {
+						// toggle dropdown
+						self.isOpen ? self.close() : self.open();
+					} else if (!defaultPrevented) {
+						self.setActiveItem(null);
+					}
+					return false;
+				}
+			} else {
+				// give control focus
+				if (!defaultPrevented) {
+					window.setTimeout(function() {
+						self.focus();
+					}, 0);
+				}
+			}
+		},
+	
+		/**
+		 * Triggered when the value of the control has been changed.
+		 * This should propagate the event to the original DOM
+		 * input / select element.
+		 */
+		onChange: function() {
+			this.$input.trigger('change');
+		},
+	
+		/**
+		 * Triggered on <input> paste.
+		 *
+		 * @param {object} e
+		 * @returns {boolean}
+		 */
+		onPaste: function(e) {
+			var self = this;
+	
+			if (self.isFull() || self.isInputHidden || self.isLocked) {
+				e.preventDefault();
+				return;
+			}
+	
+			// If a regex or string is included, this will split the pasted
+			// input and create Items for each separate value
+			if (self.settings.splitOn) {
+	
+				// Wait for pasted text to be recognized in value
+				setTimeout(function() {
+					var pastedText = self.$control_input.val();
+					if(!pastedText.match(self.settings.splitOn)){ return }
+	
+					var splitInput = $.trim(pastedText).split(self.settings.splitOn);
+					for (var i = 0, n = splitInput.length; i < n; i++) {
+						self.createItem(splitInput[i]);
+					}
+				}, 0);
+			}
+		},
+	
+		/**
+		 * Triggered on <input> keypress.
+		 *
+		 * @param {object} e
+		 * @returns {boolean}
+		 */
+		onKeyPress: function(e) {
+			if (this.isLocked) return e && e.preventDefault();
+			var character = String.fromCharCode(e.keyCode || e.which);
+			if (this.settings.create && this.settings.mode === 'multi' && character === this.settings.delimiter) {
+				this.createItem();
+				e.preventDefault();
+				return false;
+			}
+		},
+	
+		/**
+		 * Triggered on <input> keydown.
+		 *
+		 * @param {object} e
+		 * @returns {boolean}
+		 */
+		onKeyDown: function(e) {
+			var isInput = e.target === this.$control_input[0];
+			var self = this;
+	
+			if (self.isLocked) {
+				if (e.keyCode !== KEY_TAB) {
+					e.preventDefault();
+				}
+				return;
+			}
+	
+			switch (e.keyCode) {
+				case KEY_A:
+					if (self.isCmdDown) {
+						self.selectAll();
+						return;
+					}
+					break;
+				case KEY_ESC:
+					if (self.isOpen) {
+						e.preventDefault();
+						e.stopPropagation();
+						self.close();
+					}
+					return;
+				case KEY_N:
+					if (!e.ctrlKey || e.altKey) break;
+				case KEY_DOWN:
+					if (!self.isOpen && self.hasOptions) {
+						self.open();
+					} else if (self.$activeOption) {
+						self.ignoreHover = true;
+						var $next = self.getAdjacentOption(self.$activeOption, 1);
+						if ($next.length) self.setActiveOption($next, true, true);
+					}
+					e.preventDefault();
+					return;
+				case KEY_P:
+					if (!e.ctrlKey || e.altKey) break;
+				case KEY_UP:
+					if (self.$activeOption) {
+						self.ignoreHover = true;
+						var $prev = self.getAdjacentOption(self.$activeOption, -1);
+						if ($prev.length) self.setActiveOption($prev, true, true);
+					}
+					e.preventDefault();
+					return;
+				case KEY_RETURN:
+					if (self.isOpen && self.$activeOption) {
+						self.onOptionSelect({currentTarget: self.$activeOption});
+						e.preventDefault();
+					}
+					return;
+				case KEY_LEFT:
+					self.advanceSelection(-1, e);
+					return;
+				case KEY_RIGHT:
+					self.advanceSelection(1, e);
+					return;
+				case KEY_TAB:
+					if (self.settings.selectOnTab && self.isOpen && self.$activeOption) {
+						self.onOptionSelect({currentTarget: self.$activeOption});
+	
+						// Default behaviour is to jump to the next field, we only want this
+						// if the current field doesn't accept any more entries
+						if (!self.isFull()) {
+							e.preventDefault();
+						}
+					}
+					if (self.settings.create && self.createItem()) {
+						e.preventDefault();
+					}
+					return;
+				case KEY_BACKSPACE:
+				case KEY_DELETE:
+					self.deleteSelection(e);
+					return;
+			}
+	
+			if ((self.isFull() || self.isInputHidden) && !(IS_MAC ? e.metaKey : e.ctrlKey)) {
+				e.preventDefault();
+				return;
+			}
+		},
+	
+		/**
+		 * Triggered on <input> keyup.
+		 *
+		 * @param {object} e
+		 * @returns {boolean}
+		 */
+		onKeyUp: function(e) {
+			var self = this;
+	
+			if (self.isLocked) return e && e.preventDefault();
+			var value = self.$control_input.val() || '';
+			if (self.lastValue !== value) {
+				self.lastValue = value;
+				self.onSearchChange(value);
+				self.refreshOptions();
+				self.trigger('type', value);
+			}
+		},
+	
+		/**
+		 * Invokes the user-provide option provider / loader.
+		 *
+		 * Note: this function is debounced in the Selectize
+		 * constructor (by `settings.loadThrottle` milliseconds)
+		 *
+		 * @param {string} value
+		 */
+		onSearchChange: function(value) {
+			var self = this;
+			var fn = self.settings.load;
+			if (!fn) return;
+			if (self.loadedSearches.hasOwnProperty(value)) return;
+			self.loadedSearches[value] = true;
+			self.load(function(callback) {
+				fn.apply(self, [value, callback]);
+			});
+		},
+	
+		/**
+		 * Triggered on <input> focus.
+		 *
+		 * @param {object} e (optional)
+		 * @returns {boolean}
+		 */
+		onFocus: function(e) {
+			var self = this;
+			var wasFocused = self.isFocused;
+	
+			if (self.isDisabled) {
+				self.blur();
+				e && e.preventDefault();
+				return false;
+			}
+	
+			if (self.ignoreFocus) return;
+			self.isFocused = true;
+			if (self.settings.preload === 'focus') self.onSearchChange('');
+	
+			if (!wasFocused) self.trigger('focus');
+	
+			if (!self.$activeItems.length) {
+				self.showInput();
+				self.setActiveItem(null);
+				self.refreshOptions(!!self.settings.openOnFocus);
+			}
+	
+			self.refreshState();
+		},
+	
+		/**
+		 * Triggered on <input> blur.
+		 *
+		 * @param {object} e
+		 * @param {Element} dest
+		 */
+		onBlur: function(e, dest) {
+			var self = this;
+			if (!self.isFocused) return;
+			self.isFocused = false;
+	
+			if (self.ignoreFocus) {
+				return;
+			} else if (!self.ignoreBlur && document.activeElement === self.$dropdown_content[0]) {
+				// necessary to prevent IE closing the dropdown when the scrollbar is clicked
+				self.ignoreBlur = true;
+				self.onFocus(e);
+				return;
+			}
+	
+			var deactivate = function() {
+				self.close();
+				self.setTextboxValue('');
+				self.setActiveItem(null);
+				self.setActiveOption(null);
+				self.setCaret(self.items.length);
+				self.refreshState();
+	
+				// IE11 bug: element still marked as active
+				dest && dest.focus && dest.focus();
+	
+				self.isBlurring = false;
+				self.ignoreFocus = false;
+				self.trigger('blur');
+			};
+	
+			self.isBlurring = true;
+			self.ignoreFocus = true;
+			if (self.settings.create && self.settings.createOnBlur) {
+				self.createItem(null, false, deactivate);
+			} else {
+				deactivate();
+			}
+		},
+	
+		/**
+		 * Triggered when the user rolls over
+		 * an option in the autocomplete dropdown menu.
+		 *
+		 * @param {object} e
+		 * @returns {boolean}
+		 */
+		onOptionHover: function(e) {
+			if (this.ignoreHover) return;
+			this.setActiveOption(e.currentTarget, false);
+		},
+	
+		/**
+		 * Triggered when the user clicks on an option
+		 * in the autocomplete dropdown menu.
+		 *
+		 * @param {object} e
+		 * @returns {boolean}
+		 */
+		onOptionSelect: function(e) {
+			var value, $target, $option, self = this;
+	
+			if (e.preventDefault) {
+				e.preventDefault();
+				e.stopPropagation();
+			}
+	
+			$target = $(e.currentTarget);
+			if ($target.hasClass('create')) {
+				self.createItem(null, function() {
+					if (self.settings.closeAfterSelect) {
+						self.close();
+					}
+				});
+			} else {
+				value = $target.attr('data-value');
+				if (typeof value !== 'undefined') {
+					self.lastQuery = null;
+					self.setTextboxValue('');
+					self.addItem(value);
+					if (self.settings.closeAfterSelect) {
+						self.close();
+					} else if (!self.settings.hideSelected && e.type && /mouse/.test(e.type)) {
+						self.setActiveOption(self.getOption(value));
+					}
+				}
+			}
+		},
+	
+		/**
+		 * Triggered when the user clicks on an item
+		 * that has been selected.
+		 *
+		 * @param {object} e
+		 * @returns {boolean}
+		 */
+		onItemSelect: function(e) {
+			var self = this;
+	
+			if (self.isLocked) return;
+			if (self.settings.mode === 'multi') {
+				e.preventDefault();
+				self.setActiveItem(e.currentTarget, e);
+			}
+		},
+	
+		/**
+		 * Invokes the provided method that provides
+		 * results to a callback---which are then added
+		 * as options to the control.
+		 *
+		 * @param {function} fn
+		 */
+		load: function(fn) {
+			var self = this;
+			var $wrapper = self.$wrapper.addClass(self.settings.loadingClass);
+	
+			self.loading++;
+			fn.apply(self, [function(results) {
+				self.loading = Math.max(self.loading - 1, 0);
+				if (results && results.length) {
+					self.addOption(results);
+					self.refreshOptions(self.isFocused && !self.isInputHidden);
+				}
+				if (!self.loading) {
+					$wrapper.removeClass(self.settings.loadingClass);
+				}
+				self.trigger('load', results);
+			}]);
+		},
+	
+		/**
+		 * Sets the input field of the control to the specified value.
+		 *
+		 * @param {string} value
+		 */
+		setTextboxValue: function(value) {
+			var $input = this.$control_input;
+			var changed = $input.val() !== value;
+			if (changed) {
+				$input.val(value).triggerHandler('update');
+				this.lastValue = value;
+			}
+		},
+	
+		/**
+		 * Returns the value of the control. If multiple items
+		 * can be selected (e.g. <select multiple>), this returns
+		 * an array. If only one item can be selected, this
+		 * returns a string.
+		 *
+		 * @returns {mixed}
+		 */
+		getValue: function() {
+			if (this.tagType === TAG_SELECT && this.$input.attr('multiple')) {
+				return this.items;
+			} else {
+				return this.items.join(this.settings.delimiter);
+			}
+		},
+	
+		/**
+		 * Resets the selected items to the given value.
+		 *
+		 * @param {mixed} value
+		 */
+		setValue: function(value, silent) {
+			var events = silent ? [] : ['change'];
+	
+			debounce_events(this, events, function() {
+				this.clear(silent);
+				this.addItems(value, silent);
+			});
+		},
+	
+		/**
+		 * Sets the selected item.
+		 *
+		 * @param {object} $item
+		 * @param {object} e (optional)
+		 */
+		setActiveItem: function($item, e) {
+			var self = this;
+			var eventName;
+			var i, idx, begin, end, item, swap;
+			var $last;
+	
+			if (self.settings.mode === 'single') return;
+			$item = $($item);
+	
+			// clear the active selection
+			if (!$item.length) {
+				$(self.$activeItems).removeClass('active');
+				self.$activeItems = [];
+				if (self.isFocused) {
+					self.showInput();
+				}
+				return;
+			}
+	
+			// modify selection
+			eventName = e && e.type.toLowerCase();
+	
+			if (eventName === 'mousedown' && self.isShiftDown && self.$activeItems.length) {
+				$last = self.$control.children('.active:last');
+				begin = Array.prototype.indexOf.apply(self.$control[0].childNodes, [$last[0]]);
+				end   = Array.prototype.indexOf.apply(self.$control[0].childNodes, [$item[0]]);
+				if (begin > end) {
+					swap  = begin;
+					begin = end;
+					end   = swap;
+				}
+				for (i = begin; i <= end; i++) {
+					item = self.$control[0].childNodes[i];
+					if (self.$activeItems.indexOf(item) === -1) {
+						$(item).addClass('active');
+						self.$activeItems.push(item);
+					}
+				}
+				e.preventDefault();
+			} else if ((eventName === 'mousedown' && self.isCtrlDown) || (eventName === 'keydown' && this.isShiftDown)) {
+				if ($item.hasClass('active')) {
+					idx = self.$activeItems.indexOf($item[0]);
+					self.$activeItems.splice(idx, 1);
+					$item.removeClass('active');
+				} else {
+					self.$activeItems.push($item.addClass('active')[0]);
+				}
+			} else {
+				$(self.$activeItems).removeClass('active');
+				self.$activeItems = [$item.addClass('active')[0]];
+			}
+	
+			// ensure control has focus
+			self.hideInput();
+			if (!this.isFocused) {
+				self.focus();
+			}
+		},
+	
+		/**
+		 * Sets the selected item in the dropdown menu
+		 * of available options.
+		 *
+		 * @param {object} $object
+		 * @param {boolean} scroll
+		 * @param {boolean} animate
+		 */
+		setActiveOption: function($option, scroll, animate) {
+			var height_menu, height_item, y;
+			var scroll_top, scroll_bottom;
+			var self = this;
+	
+			if (self.$activeOption) self.$activeOption.removeClass('active');
+			self.$activeOption = null;
+	
+			$option = $($option);
+			if (!$option.length) return;
+	
+			self.$activeOption = $option.addClass('active');
+	
+			if (scroll || !isset(scroll)) {
+	
+				height_menu   = self.$dropdown_content.height();
+				height_item   = self.$activeOption.outerHeight(true);
+				scroll        = self.$dropdown_content.scrollTop() || 0;
+				y             = self.$activeOption.offset().top - self.$dropdown_content.offset().top + scroll;
+				scroll_top    = y;
+				scroll_bottom = y - height_menu + height_item;
+	
+				if (y + height_item > height_menu + scroll) {
+					self.$dropdown_content.stop().animate({scrollTop: scroll_bottom}, animate ? self.settings.scrollDuration : 0);
+				} else if (y < scroll) {
+					self.$dropdown_content.stop().animate({scrollTop: scroll_top}, animate ? self.settings.scrollDuration : 0);
+				}
+	
+			}
+		},
+	
+		/**
+		 * Selects all items (CTRL + A).
+		 */
+		selectAll: function() {
+			var self = this;
+			if (self.settings.mode === 'single') return;
+	
+			self.$activeItems = Array.prototype.slice.apply(self.$control.children(':not(input)').addClass('active'));
+			if (self.$activeItems.length) {
+				self.hideInput();
+				self.close();
+			}
+			self.focus();
+		},
+	
+		/**
+		 * Hides the input element out of view, while
+		 * retaining its focus.
+		 */
+		hideInput: function() {
+			var self = this;
+	
+			self.setTextboxValue('');
+			self.$control_input.css({opacity: 0, position: 'absolute', left: self.rtl ? 10000 : -10000});
+			self.isInputHidden = true;
+		},
+	
+		/**
+		 * Restores input visibility.
+		 */
+		showInput: function() {
+			this.$control_input.css({opacity: 1, position: 'relative', left: 0});
+			this.isInputHidden = false;
+		},
+	
+		/**
+		 * Gives the control focus.
+		 */
+		focus: function() {
+			var self = this;
+			if (self.isDisabled) return;
+	
+			self.ignoreFocus = true;
+			self.$control_input[0].focus();
+			window.setTimeout(function() {
+				self.ignoreFocus = false;
+				self.onFocus();
+			}, 0);
+		},
+	
+		/**
+		 * Forces the control out of focus.
+		 *
+		 * @param {Element} dest
+		 */
+		blur: function(dest) {
+			this.$control_input[0].blur();
+			this.onBlur(null, dest);
+		},
+	
+		/**
+		 * Returns a function that scores an object
+		 * to show how good of a match it is to the
+		 * provided query.
+		 *
+		 * @param {string} query
+		 * @param {object} options
+		 * @return {function}
+		 */
+		getScoreFunction: function(query) {
+			return this.sifter.getScoreFunction(query, this.getSearchOptions());
+		},
+	
+		/**
+		 * Returns search options for sifter (the system
+		 * for scoring and sorting results).
+		 *
+		 * @see https://github.com/brianreavis/sifter.js
+		 * @return {object}
+		 */
+		getSearchOptions: function() {
+			var settings = this.settings;
+			var sort = settings.sortField;
+			if (typeof sort === 'string') {
+				sort = [{field: sort}];
+			}
+	
+			return {
+				fields      : settings.searchField,
+				conjunction : settings.searchConjunction,
+				sort        : sort,
+				nesting     : settings.nesting
+			};
+		},
+	
+		/**
+		 * Searches through available options and returns
+		 * a sorted array of matches.
+		 *
+		 * Returns an object containing:
+		 *
+		 *   - query {string}
+		 *   - tokens {array}
+		 *   - total {int}
+		 *   - items {array}
+		 *
+		 * @param {string} query
+		 * @returns {object}
+		 */
+		search: function(query) {
+			var i, value, score, result, calculateScore;
+			var self     = this;
+			var settings = self.settings;
+			var options  = this.getSearchOptions();
+	
+			// validate user-provided result scoring function
+			if (settings.score) {
+				calculateScore = self.settings.score.apply(this, [query]);
+				if (typeof calculateScore !== 'function') {
+					throw new Error('Selectize "score" setting must be a function that returns a function');
+				}
+			}
+	
+			// perform search
+			if (query !== self.lastQuery) {
+				self.lastQuery = query;
+				result = self.sifter.search(query, $.extend(options, {score: calculateScore}));
+				self.currentResults = result;
+			} else {
+				result = $.extend(true, {}, self.currentResults);
+			}
+	
+			// filter out selected items
+			if (settings.hideSelected) {
+				for (i = result.items.length - 1; i >= 0; i--) {
+					if (self.items.indexOf(hash_key(result.items[i].id)) !== -1) {
+						result.items.splice(i, 1);
+					}
+				}
+			}
+	
+			return result;
+		},
+	
+		/**
+		 * Refreshes the list of available options shown
+		 * in the autocomplete dropdown menu.
+		 *
+		 * @param {boolean} triggerDropdown
+		 */
+		refreshOptions: function(triggerDropdown) {
+			var i, j, k, n, groups, groups_order, option, option_html, optgroup, optgroups, html, html_children, has_create_option;
+			var $active, $active_before, $create;
+	
+			if (typeof triggerDropdown === 'undefined') {
+				triggerDropdown = true;
+			}
+	
+			var self              = this;
+			var query             = $.trim(self.$control_input.val());
+			var results           = self.search(query);
+			var $dropdown_content = self.$dropdown_content;
+			var active_before     = self.$activeOption && hash_key(self.$activeOption.attr('data-value'));
+	
+			// build markup
+			n = results.items.length;
+			if (typeof self.settings.maxOptions === 'number') {
+				n = Math.min(n, self.settings.maxOptions);
+			}
+	
+			// render and group available options individually
+			groups = {};
+			groups_order = [];
+	
+			for (i = 0; i < n; i++) {
+				option      = self.options[results.items[i].id];
+				option_html = self.render('option', option);
+				optgroup    = option[self.settings.optgroupField] || '';
+				optgroups   = $.isArray(optgroup) ? optgroup : [optgroup];
+	
+				for (j = 0, k = optgroups && optgroups.length; j < k; j++) {
+					optgroup = optgroups[j];
+					if (!self.optgroups.hasOwnProperty(optgroup)) {
+						optgroup = '';
+					}
+					if (!groups.hasOwnProperty(optgroup)) {
+						groups[optgroup] = document.createDocumentFragment();
+						groups_order.push(optgroup);
+					}
+					groups[optgroup].appendChild(option_html);
+				}
+			}
+	
+			// sort optgroups
+			if (this.settings.lockOptgroupOrder) {
+				groups_order.sort(function(a, b) {
+					var a_order = self.optgroups[a].$order || 0;
+					var b_order = self.optgroups[b].$order || 0;
+					return a_order - b_order;
+				});
+			}
+	
+			// render optgroup headers & join groups
+			html = document.createDocumentFragment();
+			for (i = 0, n = groups_order.length; i < n; i++) {
+				optgroup = groups_order[i];
+				if (self.optgroups.hasOwnProperty(optgroup) && groups[optgroup].childNodes.length) {
+					// render the optgroup header and options within it,
+					// then pass it to the wrapper template
+					html_children = document.createDocumentFragment();
+					html_children.appendChild(self.render('optgroup_header', self.optgroups[optgroup]));
+					html_children.appendChild(groups[optgroup]);
+	
+					html.appendChild(self.render('optgroup', $.extend({}, self.optgroups[optgroup], {
+						html: domToString(html_children),
+						dom:  html_children
+					})));
+				} else {
+					html.appendChild(groups[optgroup]);
+				}
+			}
+	
+			$dropdown_content.html(html);
+	
+			// highlight matching terms inline
+			if (self.settings.highlight) {
+				$dropdown_content.removeHighlight();
+				if (results.query.length && results.tokens.length) {
+					for (i = 0, n = results.tokens.length; i < n; i++) {
+						highlight($dropdown_content, results.tokens[i].regex);
+					}
+				}
+			}
+	
+			// add "selected" class to selected options
+			if (!self.settings.hideSelected) {
+				for (i = 0, n = self.items.length; i < n; i++) {
+					self.getOption(self.items[i]).addClass('selected');
+				}
+			}
+	
+			// add create option
+			has_create_option = self.canCreate(query);
+			if (has_create_option) {
+				$dropdown_content.prepend(self.render('option_create', {input: query}));
+				$create = $($dropdown_content[0].childNodes[0]);
+			}
+	
+			// activate
+			self.hasOptions = results.items.length > 0 || has_create_option;
+			if (self.hasOptions) {
+				if (results.items.length > 0) {
+					$active_before = active_before && self.getOption(active_before);
+					if ($active_before && $active_before.length) {
+						$active = $active_before;
+					} else if (self.settings.mode === 'single' && self.items.length) {
+						$active = self.getOption(self.items[0]);
+					}
+					if (!$active || !$active.length) {
+						if ($create && !self.settings.addPrecedence) {
+							$active = self.getAdjacentOption($create, 1);
+						} else {
+							$active = $dropdown_content.find('[data-selectable]:first');
+						}
+					}
+				} else {
+					$active = $create;
+				}
+				self.setActiveOption($active);
+				if (triggerDropdown && !self.isOpen) { self.open(); }
+			} else {
+				self.setActiveOption(null);
+				if (triggerDropdown && self.isOpen) { self.close(); }
+			}
+		},
+	
+		/**
+		 * Adds an available option. If it already exists,
+		 * nothing will happen. Note: this does not refresh
+		 * the options list dropdown (use `refreshOptions`
+		 * for that).
+		 *
+		 * Usage:
+		 *
+		 *   this.addOption(data)
+		 *
+		 * @param {object|array} data
+		 */
+		addOption: function(data) {
+			var i, n, value, self = this;
+	
+			if ($.isArray(data)) {
+				for (i = 0, n = data.length; i < n; i++) {
+					self.addOption(data[i]);
+				}
+				return;
+			}
+	
+			if (value = self.registerOption(data)) {
+				self.userOptions[value] = true;
+				self.lastQuery = null;
+				self.trigger('option_add', value, data);
+			}
+		},
+	
+		/**
+		 * Registers an option to the pool of options.
+		 *
+		 * @param {object} data
+		 * @return {boolean|string}
+		 */
+		registerOption: function(data) {
+			var key = hash_key(data[this.settings.valueField]);
+			if (typeof key === 'undefined' || key === null || this.options.hasOwnProperty(key)) return false;
+			data.$order = data.$order || ++this.order;
+			this.options[key] = data;
+			return key;
+		},
+	
+		/**
+		 * Registers an option group to the pool of option groups.
+		 *
+		 * @param {object} data
+		 * @return {boolean|string}
+		 */
+		registerOptionGroup: function(data) {
+			var key = hash_key(data[this.settings.optgroupValueField]);
+			if (!key) return false;
+	
+			data.$order = data.$order || ++this.order;
+			this.optgroups[key] = data;
+			return key;
+		},
+	
+		/**
+		 * Registers a new optgroup for options
+		 * to be bucketed into.
+		 *
+		 * @param {string} id
+		 * @param {object} data
+		 */
+		addOptionGroup: function(id, data) {
+			data[this.settings.optgroupValueField] = id;
+			if (id = this.registerOptionGroup(data)) {
+				this.trigger('optgroup_add', id, data);
+			}
+		},
+	
+		/**
+		 * Removes an existing option group.
+		 *
+		 * @param {string} id
+		 */
+		removeOptionGroup: function(id) {
+			if (this.optgroups.hasOwnProperty(id)) {
+				delete this.optgroups[id];
+				this.renderCache = {};
+				this.trigger('optgroup_remove', id);
+			}
+		},
+	
+		/**
+		 * Clears all existing option groups.
+		 */
+		clearOptionGroups: function() {
+			this.optgroups = {};
+			this.renderCache = {};
+			this.trigger('optgroup_clear');
+		},
+	
+		/**
+		 * Updates an option available for selection. If
+		 * it is visible in the selected items or options
+		 * dropdown, it will be re-rendered automatically.
+		 *
+		 * @param {string} value
+		 * @param {object} data
+		 */
+		updateOption: function(value, data) {
+			var self = this;
+			var $item, $item_new;
+			var value_new, index_item, cache_items, cache_options, order_old;
+	
+			value     = hash_key(value);
+			value_new = hash_key(data[self.settings.valueField]);
+	
+			// sanity checks
+			if (value === null) return;
+			if (!self.options.hasOwnProperty(value)) return;
+			if (typeof value_new !== 'string') throw new Error('Value must be set in option data');
+	
+			order_old = self.options[value].$order;
+	
+			// update references
+			if (value_new !== value) {
+				delete self.options[value];
+				index_item = self.items.indexOf(value);
+				if (index_item !== -1) {
+					self.items.splice(index_item, 1, value_new);
+				}
+			}
+			data.$order = data.$order || order_old;
+			self.options[value_new] = data;
+	
+			// invalidate render cache
+			cache_items = self.renderCache['item'];
+			cache_options = self.renderCache['option'];
+	
+			if (cache_items) {
+				delete cache_items[value];
+				delete cache_items[value_new];
+			}
+			if (cache_options) {
+				delete cache_options[value];
+				delete cache_options[value_new];
+			}
+	
+			// update the item if it's selected
+			if (self.items.indexOf(value_new) !== -1) {
+				$item = self.getItem(value);
+				$item_new = $(self.render('item', data));
+				if ($item.hasClass('active')) $item_new.addClass('active');
+				$item.replaceWith($item_new);
+			}
+	
+			// invalidate last query because we might have updated the sortField
+			self.lastQuery = null;
+	
+			// update dropdown contents
+			if (self.isOpen) {
+				self.refreshOptions(false);
+			}
+		},
+	
+		/**
+		 * Removes a single option.
+		 *
+		 * @param {string} value
+		 * @param {boolean} silent
+		 */
+		removeOption: function(value, silent) {
+			var self = this;
+			value = hash_key(value);
+	
+			var cache_items = self.renderCache['item'];
+			var cache_options = self.renderCache['option'];
+			if (cache_items) delete cache_items[value];
+			if (cache_options) delete cache_options[value];
+	
+			delete self.userOptions[value];
+			delete self.options[value];
+			self.lastQuery = null;
+			self.trigger('option_remove', value);
+			self.removeItem(value, silent);
+		},
+	
+		/**
+		 * Clears all options.
+		 */
+		clearOptions: function() {
+			var self = this;
+	
+			self.loadedSearches = {};
+			self.userOptions = {};
+			self.renderCache = {};
+			var options = self.options;
+			$.each(self.options, function(key, value) {
+				if(self.items.indexOf(key) == -1) {
+					delete options[key];
+				}
+			});
+			self.options = self.sifter.items = options;
+			self.lastQuery = null;
+			self.trigger('option_clear');
+		},
+	
+		/**
+		 * Returns the jQuery element of the option
+		 * matching the given value.
+		 *
+		 * @param {string} value
+		 * @returns {object}
+		 */
+		getOption: function(value) {
+			return this.getElementWithValue(value, this.$dropdown_content.find('[data-selectable]'));
+		},
+	
+		/**
+		 * Returns the jQuery element of the next or
+		 * previous selectable option.
+		 *
+		 * @param {object} $option
+		 * @param {int} direction  can be 1 for next or -1 for previous
+		 * @return {object}
+		 */
+		getAdjacentOption: function($option, direction) {
+			var $options = this.$dropdown.find('[data-selectable]');
+			var index    = $options.index($option) + direction;
+	
+			return index >= 0 && index < $options.length ? $options.eq(index) : $();
+		},
+	
+		/**
+		 * Finds the first element with a "data-value" attribute
+		 * that matches the given value.
+		 *
+		 * @param {mixed} value
+		 * @param {object} $els
+		 * @return {object}
+		 */
+		getElementWithValue: function(value, $els) {
+			value = hash_key(value);
+	
+			if (typeof value !== 'undefined' && value !== null) {
+				for (var i = 0, n = $els.length; i < n; i++) {
+					if ($els[i].getAttribute('data-value') === value) {
+						return $($els[i]);
+					}
+				}
+			}
+	
+			return $();
+		},
+	
+		/**
+		 * Returns the jQuery element of the item
+		 * matching the given value.
+		 *
+		 * @param {string} value
+		 * @returns {object}
+		 */
+		getItem: function(value) {
+			return this.getElementWithValue(value, this.$control.children());
+		},
+	
+		/**
+		 * "Selects" multiple items at once. Adds them to the list
+		 * at the current caret position.
+		 *
+		 * @param {string} value
+		 * @param {boolean} silent
+		 */
+		addItems: function(values, silent) {
+			this.buffer = document.createDocumentFragment();
+	
+			var childNodes = this.$control[0].childNodes;
+			for (var i = 0; i < childNodes.length; i++) {
+				this.buffer.appendChild(childNodes[i]);
+			}
+	
+			var items = $.isArray(values) ? values : [values];
+			for (var i = 0, n = items.length; i < n; i++) {
+				this.isPending = (i < n - 1);
+				this.addItem(items[i], silent);
+			}
+	
+			var control = this.$control[0];
+			control.insertBefore(this.buffer, control.firstChild);
+	
+			this.buffer = null;
+		},
+	
+		/**
+		 * "Selects" an item. Adds it to the list
+		 * at the current caret position.
+		 *
+		 * @param {string} value
+		 * @param {boolean} silent
+		 */
+		addItem: function(value, silent) {
+			var events = silent ? [] : ['change'];
+	
+			debounce_events(this, events, function() {
+				var $item, $option, $options;
+				var self = this;
+				var inputMode = self.settings.mode;
+				var i, active, value_next, wasFull;
+				value = hash_key(value);
+	
+				if (self.items.indexOf(value) !== -1) {
+					if (inputMode === 'single') self.close();
+					return;
+				}
+	
+				if (!self.options.hasOwnProperty(value)) return;
+				if (inputMode === 'single') self.clear(silent);
+				if (inputMode === 'multi' && self.isFull()) return;
+	
+				$item = $(self.render('item', self.options[value]));
+				wasFull = self.isFull();
+				self.items.splice(self.caretPos, 0, value);
+				self.insertAtCaret($item);
+				if (!self.isPending || (!wasFull && self.isFull())) {
+					self.refreshState();
+				}
+	
+				if (self.isSetup) {
+					$options = self.$dropdown_content.find('[data-selectable]');
+	
+					// update menu / remove the option (if this is not one item being added as part of series)
+					if (!self.isPending) {
+						$option = self.getOption(value);
+						value_next = self.getAdjacentOption($option, 1).attr('data-value');
+						self.refreshOptions(self.isFocused && inputMode !== 'single');
+						if (value_next) {
+							self.setActiveOption(self.getOption(value_next));
+						}
+					}
+	
+					// hide the menu if the maximum number of items have been selected or no options are left
+					if (!$options.length || self.isFull()) {
+						self.close();
+					} else if (!self.isPending) {
+						self.positionDropdown();
+					}
+	
+					self.updatePlaceholder();
+					self.trigger('item_add', value, $item);
+	
+					if (!self.isPending) {
+						self.updateOriginalInput({silent: silent});
+					}
+				}
+			});
+		},
+	
+		/**
+		 * Removes the selected item matching
+		 * the provided value.
+		 *
+		 * @param {string} value
+		 */
+		removeItem: function(value, silent) {
+			var self = this;
+			var $item, i, idx;
+	
+			$item = (value instanceof $) ? value : self.getItem(value);
+			value = hash_key($item.attr('data-value'));
+			i = self.items.indexOf(value);
+	
+			if (i !== -1) {
+				$item.remove();
+				if ($item.hasClass('active')) {
+					idx = self.$activeItems.indexOf($item[0]);
+					self.$activeItems.splice(idx, 1);
+				}
+	
+				self.items.splice(i, 1);
+				self.lastQuery = null;
+				if (!self.settings.persist && self.userOptions.hasOwnProperty(value)) {
+					self.removeOption(value, silent);
+				}
+	
+				if (i < self.caretPos) {
+					self.setCaret(self.caretPos - 1);
+				}
+	
+				self.refreshState();
+				self.updatePlaceholder();
+				self.updateOriginalInput({silent: silent});
+				self.positionDropdown();
+				self.trigger('item_remove', value, $item);
+			}
+		},
+	
+		/**
+		 * Invokes the `create` method provided in the
+		 * selectize options that should provide the data
+		 * for the new item, given the user input.
+		 *
+		 * Once this completes, it will be added
+		 * to the item list.
+		 *
+		 * @param {string} value
+		 * @param {boolean} [triggerDropdown]
+		 * @param {function} [callback]
+		 * @return {boolean}
+		 */
+		createItem: function(input, triggerDropdown) {
+			var self  = this;
+			var caret = self.caretPos;
+			input = input || $.trim(self.$control_input.val() || '');
+	
+			var callback = arguments[arguments.length - 1];
+			if (typeof callback !== 'function') callback = function() {};
+	
+			if (typeof triggerDropdown !== 'boolean') {
+				triggerDropdown = true;
+			}
+	
+			if (!self.canCreate(input)) {
+				callback();
+				return false;
+			}
+	
+			self.lock();
+	
+			var setup = (typeof self.settings.create === 'function') ? this.settings.create : function(input) {
+				var data = {};
+				data[self.settings.labelField] = input;
+				data[self.settings.valueField] = input;
+				return data;
+			};
+	
+			var create = once(function(data) {
+				self.unlock();
+	
+				if (!data || typeof data !== 'object') return callback();
+				var value = hash_key(data[self.settings.valueField]);
+				if (typeof value !== 'string') return callback();
+	
+				self.setTextboxValue('');
+				self.addOption(data);
+				self.setCaret(caret);
+				self.addItem(value);
+				self.refreshOptions(triggerDropdown && self.settings.mode !== 'single');
+				callback(data);
+			});
+	
+			var output = setup.apply(this, [input, create]);
+			if (typeof output !== 'undefined') {
+				create(output);
+			}
+	
+			return true;
+		},
+	
+		/**
+		 * Re-renders the selected item lists.
+		 */
+		refreshItems: function() {
+			this.lastQuery = null;
+	
+			if (this.isSetup) {
+				this.addItem(this.items);
+			}
+	
+			this.refreshState();
+			this.updateOriginalInput();
+		},
+	
+		/**
+		 * Updates all state-dependent attributes
+		 * and CSS classes.
+		 */
+		refreshState: function() {
+			this.refreshValidityState();
+			this.refreshClasses();
+		},
+	
+		/**
+		 * Update the `required` attribute of both input and control input.
+		 *
+		 * The `required` property needs to be activated on the control input
+		 * for the error to be displayed at the right place. `required` also
+		 * needs to be temporarily deactivated on the input since the input is
+		 * hidden and can't show errors.
+		 */
+		refreshValidityState: function() {
+			if (!this.isRequired) return false;
+	
+			var invalid = !this.items.length;
+	
+			this.isInvalid = invalid;
+			this.$control_input.prop('required', invalid);
+			this.$input.prop('required', !invalid);
+		},
+	
+		/**
+		 * Updates all state-dependent CSS classes.
+		 */
+		refreshClasses: function() {
+			var self     = this;
+			var isFull   = self.isFull();
+			var isLocked = self.isLocked;
+	
+			self.$wrapper
+				.toggleClass('rtl', self.rtl);
+	
+			self.$control
+				.toggleClass('focus', self.isFocused)
+				.toggleClass('disabled', self.isDisabled)
+				.toggleClass('required', self.isRequired)
+				.toggleClass('invalid', self.isInvalid)
+				.toggleClass('locked', isLocked)
+				.toggleClass('full', isFull).toggleClass('not-full', !isFull)
+				.toggleClass('input-active', self.isFocused && !self.isInputHidden)
+				.toggleClass('dropdown-active', self.isOpen)
+				.toggleClass('has-options', !$.isEmptyObject(self.options))
+				.toggleClass('has-items', self.items.length > 0);
+	
+			self.$control_input.data('grow', !isFull && !isLocked);
+		},
+	
+		/**
+		 * Determines whether or not more items can be added
+		 * to the control without exceeding the user-defined maximum.
+		 *
+		 * @returns {boolean}
+		 */
+		isFull: function() {
+			return this.settings.maxItems !== null && this.items.length >= this.settings.maxItems;
+		},
+	
+		/**
+		 * Refreshes the original <select> or <input>
+		 * element to reflect the current state.
+		 */
+		updateOriginalInput: function(opts) {
+			var i, n, options, label, self = this;
+			opts = opts || {};
+	
+			if (self.tagType === TAG_SELECT) {
+				options = [];
+				for (i = 0, n = self.items.length; i < n; i++) {
+					label = self.options[self.items[i]][self.settings.labelField] || '';
+					options.push('<option value="' + escape_html(self.items[i]) + '" selected="selected">' + escape_html(label) + '</option>');
+				}
+				if (!options.length && !this.$input.attr('multiple')) {
+					options.push('<option value="" selected="selected"></option>');
+				}
+				self.$input.html(options.join(''));
+			} else {
+				self.$input.val(self.getValue());
+				self.$input.attr('value',self.$input.val());
+			}
+	
+			if (self.isSetup) {
+				if (!opts.silent) {
+					self.trigger('change', self.$input.val());
+				}
+			}
+		},
+	
+		/**
+		 * Shows/hide the input placeholder depending
+		 * on if there items in the list already.
+		 */
+		updatePlaceholder: function() {
+			if (!this.settings.placeholder) return;
+			var $input = this.$control_input;
+	
+			if (this.items.length) {
+				$input.removeAttr('placeholder');
+			} else {
+				$input.attr('placeholder', this.settings.placeholder);
+			}
+			$input.triggerHandler('update', {force: true});
+		},
+	
+		/**
+		 * Shows the autocomplete dropdown containing
+		 * the available options.
+		 */
+		open: function() {
+			var self = this;
+	
+			if (self.isLocked || self.isOpen || (self.settings.mode === 'multi' && self.isFull())) return;
+			self.focus();
+			self.isOpen = true;
+			self.refreshState();
+			self.$dropdown.css({visibility: 'hidden', display: 'block'});
+			self.positionDropdown();
+			self.$dropdown.css({visibility: 'visible'});
+			self.trigger('dropdown_open', self.$dropdown);
+		},
+	
+		/**
+		 * Closes the autocomplete dropdown menu.
+		 */
+		close: function() {
+			var self = this;
+			var trigger = self.isOpen;
+	
+			if (self.settings.mode === 'single' && self.items.length) {
+				self.hideInput();
+	
+				// Do not trigger blur while inside a blur event,
+				// this fixes some weird tabbing behavior in FF and IE.
+				// See #1164
+				if (!self.isBlurring) {
+					self.$control_input.blur(); // close keyboard on iOS
+				}
+			}
+	
+			self.isOpen = false;
+			self.$dropdown.hide();
+			self.setActiveOption(null);
+			self.refreshState();
+	
+			if (trigger) self.trigger('dropdown_close', self.$dropdown);
+		},
+	
+		/**
+		 * Calculates and applies the appropriate
+		 * position of the dropdown.
+		 */
+		positionDropdown: function() {
+			var $control = this.$control;
+			var offset = this.settings.dropdownParent === 'body' ? $control.offset() : $control.position();
+			offset.top += $control.outerHeight(true);
+	
+			this.$dropdown.css({
+				width : $control[0].getBoundingClientRect().width,
+				top   : offset.top,
+				left  : offset.left
+			});
+		},
+	
+		/**
+		 * Resets / clears all selected items
+		 * from the control.
+		 *
+		 * @param {boolean} silent
+		 */
+		clear: function(silent) {
+			var self = this;
+	
+			if (!self.items.length) return;
+			self.$control.children(':not(input)').remove();
+			self.items = [];
+			self.lastQuery = null;
+			self.setCaret(0);
+			self.setActiveItem(null);
+			self.updatePlaceholder();
+			self.updateOriginalInput({silent: silent});
+			self.refreshState();
+			self.showInput();
+			self.trigger('clear');
+		},
+	
+		/**
+		 * A helper method for inserting an element
+		 * at the current caret position.
+		 *
+		 * @param {object} $el
+		 */
+		insertAtCaret: function($el) {
+			var caret = Math.min(this.caretPos, this.items.length);
+			var el = $el[0];
+			var target = this.buffer || this.$control[0];
+	
+			if (caret === 0) {
+				target.insertBefore(el, target.firstChild);
+			} else {
+				target.insertBefore(el, target.childNodes[caret]);
+			}
+	
+			this.setCaret(caret + 1);
+		},
+	
+		/**
+		 * Removes the current selected item(s).
+		 *
+		 * @param {object} e (optional)
+		 * @returns {boolean}
+		 */
+		deleteSelection: function(e) {
+			var i, n, direction, selection, values, caret, option_select, $option_select, $tail;
+			var self = this;
+	
+			direction = (e && e.keyCode === KEY_BACKSPACE) ? -1 : 1;
+			selection = getSelection(self.$control_input[0]);
+	
+			if (self.$activeOption && !self.settings.hideSelected) {
+				option_select = self.getAdjacentOption(self.$activeOption, -1).attr('data-value');
+			}
+	
+			// determine items that will be removed
+			values = [];
+	
+			if (self.$activeItems.length) {
+				$tail = self.$control.children('.active:' + (direction > 0 ? 'last' : 'first'));
+				caret = self.$control.children(':not(input)').index($tail);
+				if (direction > 0) { caret++; }
+	
+				for (i = 0, n = self.$activeItems.length; i < n; i++) {
+					values.push($(self.$activeItems[i]).attr('data-value'));
+				}
+				if (e) {
+					e.preventDefault();
+					e.stopPropagation();
+				}
+			} else if ((self.isFocused || self.settings.mode === 'single') && self.items.length) {
+				if (direction < 0 && selection.start === 0 && selection.length === 0) {
+					values.push(self.items[self.caretPos - 1]);
+				} else if (direction > 0 && selection.start === self.$control_input.val().length) {
+					values.push(self.items[self.caretPos]);
+				}
+			}
+	
+			// allow the callback to abort
+			if (!values.length || (typeof self.settings.onDelete === 'function' && self.settings.onDelete.apply(self, [values]) === false)) {
+				return false;
+			}
+	
+			// perform removal
+			if (typeof caret !== 'undefined') {
+				self.setCaret(caret);
+			}
+			while (values.length) {
+				self.removeItem(values.pop());
+			}
+	
+			self.showInput();
+			self.positionDropdown();
+			self.refreshOptions(true);
+	
+			// select previous option
+			if (option_select) {
+				$option_select = self.getOption(option_select);
+				if ($option_select.length) {
+					self.setActiveOption($option_select);
+				}
+			}
+	
+			return true;
+		},
+	
+		/**
+		 * Selects the previous / next item (depending
+		 * on the `direction` argument).
+		 *
+		 * > 0 - right
+		 * < 0 - left
+		 *
+		 * @param {int} direction
+		 * @param {object} e (optional)
+		 */
+		advanceSelection: function(direction, e) {
+			var tail, selection, idx, valueLength, cursorAtEdge, $tail;
+			var self = this;
+	
+			if (direction === 0) return;
+			if (self.rtl) direction *= -1;
+	
+			tail = direction > 0 ? 'last' : 'first';
+			selection = getSelection(self.$control_input[0]);
+	
+			if (self.isFocused && !self.isInputHidden) {
+				valueLength = self.$control_input.val().length;
+				cursorAtEdge = direction < 0
+					? selection.start === 0 && selection.length === 0
+					: selection.start === valueLength;
+	
+				if (cursorAtEdge && !valueLength) {
+					self.advanceCaret(direction, e);
+				}
+			} else {
+				$tail = self.$control.children('.active:' + tail);
+				if ($tail.length) {
+					idx = self.$control.children(':not(input)').index($tail);
+					self.setActiveItem(null);
+					self.setCaret(direction > 0 ? idx + 1 : idx);
+				}
+			}
+		},
+	
+		/**
+		 * Moves the caret left / right.
+		 *
+		 * @param {int} direction
+		 * @param {object} e (optional)
+		 */
+		advanceCaret: function(direction, e) {
+			var self = this, fn, $adj;
+	
+			if (direction === 0) return;
+	
+			fn = direction > 0 ? 'next' : 'prev';
+			if (self.isShiftDown) {
+				$adj = self.$control_input[fn]();
+				if ($adj.length) {
+					self.hideInput();
+					self.setActiveItem($adj);
+					e && e.preventDefault();
+				}
+			} else {
+				self.setCaret(self.caretPos + direction);
+			}
+		},
+	
+		/**
+		 * Moves the caret to the specified index.
+		 *
+		 * @param {int} i
+		 */
+		setCaret: function(i) {
+			var self = this;
+	
+			if (self.settings.mode === 'single') {
+				i = self.items.length;
+			} else {
+				i = Math.max(0, Math.min(self.items.length, i));
+			}
+	
+			if(!self.isPending) {
+				// the input must be moved by leaving it in place and moving the
+				// siblings, due to the fact that focus cannot be restored once lost
+				// on mobile webkit devices
+				var j, n, fn, $children, $child;
+				$children = self.$control.children(':not(input)');
+				for (j = 0, n = $children.length; j < n; j++) {
+					$child = $($children[j]).detach();
+					if (j <  i) {
+						self.$control_input.before($child);
+					} else {
+						self.$control.append($child);
+					}
+				}
+			}
+	
+			self.caretPos = i;
+		},
+	
+		/**
+		 * Disables user input on the control. Used while
+		 * items are being asynchronously created.
+		 */
+		lock: function() {
+			this.close();
+			this.isLocked = true;
+			this.refreshState();
+		},
+	
+		/**
+		 * Re-enables user input on the control.
+		 */
+		unlock: function() {
+			this.isLocked = false;
+			this.refreshState();
+		},
+	
+		/**
+		 * Disables user input on the control completely.
+		 * While disabled, it cannot receive focus.
+		 */
+		disable: function() {
+			var self = this;
+			self.$input.prop('disabled', true);
+			self.$control_input.prop('disabled', true).prop('tabindex', -1);
+			self.isDisabled = true;
+			self.lock();
+		},
+	
+		/**
+		 * Enables the control so that it can respond
+		 * to focus and user input.
+		 */
+		enable: function() {
+			var self = this;
+			self.$input.prop('disabled', false);
+			self.$control_input.prop('disabled', false).prop('tabindex', self.tabIndex);
+			self.isDisabled = false;
+			self.unlock();
+		},
+	
+		/**
+		 * Completely destroys the control and
+		 * unbinds all event listeners so that it can
+		 * be garbage collected.
+		 */
+		destroy: function() {
+			var self = this;
+			var eventNS = self.eventNS;
+			var revertSettings = self.revertSettings;
+	
+			self.trigger('destroy');
+			self.off();
+			self.$wrapper.remove();
+			self.$dropdown.remove();
+	
+			self.$input
+				.html('')
+				.append(revertSettings.$children)
+				.removeAttr('tabindex')
+				.removeClass('selectized')
+				.attr({tabindex: revertSettings.tabindex})
+				.show();
+	
+			self.$control_input.removeData('grow');
+			self.$input.removeData('selectize');
+	
+			if (--Selectize.count == 0 && Selectize.$testInput) {
+				Selectize.$testInput.remove();
+				Selectize.$testInput = undefined;
+			}
+	
+			$(window).off(eventNS);
+			$(document).off(eventNS);
+			$(document.body).off(eventNS);
+	
+			delete self.$input[0].selectize;
+		},
+	
+		/**
+		 * A helper method for rendering "item" and
+		 * "option" templates, given the data.
+		 *
+		 * @param {string} templateName
+		 * @param {object} data
+		 * @returns {string}
+		 */
+		render: function(templateName, data) {
+			var value, id, label;
+			var html = '';
+			var cache = false;
+			var self = this;
+			var regex_tag = /^[\t \r\n]*<([a-z][a-z0-9\-_]*(?:\:[a-z][a-z0-9\-_]*)?)/i;
+	
+			if (templateName === 'option' || templateName === 'item') {
+				value = hash_key(data[self.settings.valueField]);
+				cache = !!value;
+			}
+	
+			// pull markup from cache if it exists
+			if (cache) {
+				if (!isset(self.renderCache[templateName])) {
+					self.renderCache[templateName] = {};
+				}
+				if (self.renderCache[templateName].hasOwnProperty(value)) {
+					return self.renderCache[templateName][value];
+				}
+			}
+	
+			// render markup
+			html = $(self.settings.render[templateName].apply(this, [data, escape_html]));
+	
+			// add mandatory attributes
+			if (templateName === 'option' || templateName === 'option_create') {
+				if (!data[self.settings.disabledField]) {
+					html.attr('data-selectable', '');
+				}
+			}
+			else if (templateName === 'optgroup') {
+				id = data[self.settings.optgroupValueField] || '';
+				html.attr('data-group', id);
+				if(data[self.settings.disabledField]) {
+					html.attr('data-disabled', '');
+				}
+			}
+			if (templateName === 'option' || templateName === 'item') {
+				html.attr('data-value', value || '');
+			}
+	
+			// update cache
+			if (cache) {
+				self.renderCache[templateName][value] = html[0];
+			}
+	
+			return html[0];
+		},
+	
+		/**
+		 * Clears the render cache for a template. If
+		 * no template is given, clears all render
+		 * caches.
+		 *
+		 * @param {string} templateName
+		 */
+		clearCache: function(templateName) {
+			var self = this;
+			if (typeof templateName === 'undefined') {
+				self.renderCache = {};
+			} else {
+				delete self.renderCache[templateName];
+			}
+		},
+	
+		/**
+		 * Determines whether or not to display the
+		 * create item prompt, given a user input.
+		 *
+		 * @param {string} input
+		 * @return {boolean}
+		 */
+		canCreate: function(input) {
+			var self = this;
+			if (!self.settings.create) return false;
+			var filter = self.settings.createFilter;
+			return input.length
+				&& (typeof filter !== 'function' || filter.apply(self, [input]))
+				&& (typeof filter !== 'string' || new RegExp(filter).test(input))
+				&& (!(filter instanceof RegExp) || filter.test(input));
+		}
+	
+	});
+	
+	
+	Selectize.count = 0;
+	Selectize.defaults = {
+		options: [],
+		optgroups: [],
+	
+		plugins: [],
+		delimiter: ',',
+		splitOn: null, // regexp or string for splitting up values from a paste command
+		persist: true,
+		diacritics: true,
+		create: false,
+		createOnBlur: false,
+		createFilter: null,
+		highlight: true,
+		openOnFocus: true,
+		maxOptions: 1000,
+		maxItems: null,
+		hideSelected: null,
+		addPrecedence: false,
+		selectOnTab: false,
+		preload: false,
+		allowEmptyOption: false,
+		closeAfterSelect: false,
+	
+		scrollDuration: 60,
+		loadThrottle: 300,
+		loadingClass: 'loading',
+	
+		dataAttr: 'data-data',
+		optgroupField: 'optgroup',
+		valueField: 'value',
+		labelField: 'text',
+		disabledField: 'disabled',
+		optgroupLabelField: 'label',
+		optgroupValueField: 'value',
+		lockOptgroupOrder: false,
+	
+		sortField: '$order',
+		searchField: ['text'],
+		searchConjunction: 'and',
+	
+		mode: null,
+		wrapperClass: 'selectize-control',
+		inputClass: 'selectize-input',
+		dropdownClass: 'selectize-dropdown',
+		dropdownContentClass: 'selectize-dropdown-content',
+	
+		dropdownParent: null,
+	
+		copyClassesToDropdown: true,
+	
+		/*
+		load                 : null, // function(query, callback) { ... }
+		score                : null, // function(search) { ... }
+		onInitialize         : null, // function() { ... }
+		onChange             : null, // function(value) { ... }
+		onItemAdd            : null, // function(value, $item) { ... }
+		onItemRemove         : null, // function(value) { ... }
+		onClear              : null, // function() { ... }
+		onOptionAdd          : null, // function(value, data) { ... }
+		onOptionRemove       : null, // function(value) { ... }
+		onOptionClear        : null, // function() { ... }
+		onOptionGroupAdd     : null, // function(id, data) { ... }
+		onOptionGroupRemove  : null, // function(id) { ... }
+		onOptionGroupClear   : null, // function() { ... }
+		onDropdownOpen       : null, // function($dropdown) { ... }
+		onDropdownClose      : null, // function($dropdown) { ... }
+		onType               : null, // function(str) { ... }
+		onDelete             : null, // function(values) { ... }
+		*/
+	
+		render: {
+			/*
+			item: null,
+			optgroup: null,
+			optgroup_header: null,
+			option: null,
+			option_create: null
+			*/
+		}
+	};
+	
+	
+	$.fn.selectize = function(settings_user) {
+		var defaults             = $.fn.selectize.defaults;
+		var settings             = $.extend({}, defaults, settings_user);
+		var attr_data            = settings.dataAttr;
+		var field_label          = settings.labelField;
+		var field_value          = settings.valueField;
+		var field_disabled       = settings.disabledField;
+		var field_optgroup       = settings.optgroupField;
+		var field_optgroup_label = settings.optgroupLabelField;
+		var field_optgroup_value = settings.optgroupValueField;
+	
+		/**
+		 * Initializes selectize from a <input type="text"> element.
+		 *
+		 * @param {object} $input
+		 * @param {object} settings_element
+		 */
+		var init_textbox = function($input, settings_element) {
+			var i, n, values, option;
+	
+			var data_raw = $input.attr(attr_data);
+	
+			if (!data_raw) {
+				var value = $.trim($input.val() || '');
+				if (!settings.allowEmptyOption && !value.length) return;
+				values = value.split(settings.delimiter);
+				for (i = 0, n = values.length; i < n; i++) {
+					option = {};
+					option[field_label] = values[i];
+					option[field_value] = values[i];
+					settings_element.options.push(option);
+				}
+				settings_element.items = values;
+			} else {
+				settings_element.options = JSON.parse(data_raw);
+				for (i = 0, n = settings_element.options.length; i < n; i++) {
+					settings_element.items.push(settings_element.options[i][field_value]);
+				}
+			}
+		};
+	
+		/**
+		 * Initializes selectize from a <select> element.
+		 *
+		 * @param {object} $input
+		 * @param {object} settings_element
+		 */
+		var init_select = function($input, settings_element) {
+			var i, n, tagName, $children, order = 0;
+			var options = settings_element.options;
+			var optionsMap = {};
+	
+			var readData = function($el) {
+				var data = attr_data && $el.attr(attr_data);
+				if (typeof data === 'string' && data.length) {
+					return JSON.parse(data);
+				}
+				return null;
+			};
+	
+			var addOption = function($option, group) {
+				$option = $($option);
+	
+				var value = hash_key($option.val());
+				if (!value && !settings.allowEmptyOption) return;
+	
+				// if the option already exists, it's probably been
+				// duplicated in another optgroup. in this case, push
+				// the current group to the "optgroup" property on the
+				// existing option so that it's rendered in both places.
+				if (optionsMap.hasOwnProperty(value)) {
+					if (group) {
+						var arr = optionsMap[value][field_optgroup];
+						if (!arr) {
+							optionsMap[value][field_optgroup] = group;
+						} else if (!$.isArray(arr)) {
+							optionsMap[value][field_optgroup] = [arr, group];
+						} else {
+							arr.push(group);
+						}
+					}
+					return;
+				}
+	
+				var option             = readData($option) || {};
+				option[field_label]    = option[field_label] || $option.text();
+				option[field_value]    = option[field_value] || value;
+				option[field_disabled] = option[field_disabled] || $option.prop('disabled');
+				option[field_optgroup] = option[field_optgroup] || group;
+	
+				optionsMap[value] = option;
+				options.push(option);
+	
+				if ($option.is(':selected')) {
+					settings_element.items.push(value);
+				}
+			};
+	
+			var addGroup = function($optgroup) {
+				var i, n, id, optgroup, $options;
+	
+				$optgroup = $($optgroup);
+				id = $optgroup.attr('label');
+	
+				if (id) {
+					optgroup = readData($optgroup) || {};
+					optgroup[field_optgroup_label] = id;
+					optgroup[field_optgroup_value] = id;
+					optgroup[field_disabled] = $optgroup.prop('disabled');
+					settings_element.optgroups.push(optgroup);
+				}
+	
+				$options = $('option', $optgroup);
+				for (i = 0, n = $options.length; i < n; i++) {
+					addOption($options[i], id);
+				}
+			};
+	
+			settings_element.maxItems = $input.attr('multiple') ? null : 1;
+	
+			$children = $input.children();
+			for (i = 0, n = $children.length; i < n; i++) {
+				tagName = $children[i].tagName.toLowerCase();
+				if (tagName === 'optgroup') {
+					addGroup($children[i]);
+				} else if (tagName === 'option') {
+					addOption($children[i]);
+				}
+			}
+		};
+	
+		return this.each(function() {
+			if (this.selectize) return;
+	
+			var instance;
+			var $input = $(this);
+			var tag_name = this.tagName.toLowerCase();
+			var placeholder = $input.attr('placeholder') || $input.attr('data-placeholder');
+			if (!placeholder && !settings.allowEmptyOption) {
+				placeholder = $input.children('option[value=""]').text();
+			}
+	
+			var settings_element = {
+				'placeholder' : placeholder,
+				'options'     : [],
+				'optgroups'   : [],
+				'items'       : []
+			};
+	
+			if (tag_name === 'select') {
+				init_select($input, settings_element);
+			} else {
+				init_textbox($input, settings_element);
+			}
+	
+			instance = new Selectize($input, $.extend(true, {}, defaults, settings_element, settings_user));
+		});
+	};
+	
+	$.fn.selectize.defaults = Selectize.defaults;
+	$.fn.selectize.support = {
+		validity: SUPPORTS_VALIDITY_API
+	};
+	
+	
+	Selectize.define('drag_drop', function(options) {
+		if (!$.fn.sortable) throw new Error('The "drag_drop" plugin requires jQuery UI "sortable".');
+		if (this.settings.mode !== 'multi') return;
+		var self = this;
+	
+		self.lock = (function() {
+			var original = self.lock;
+			return function() {
+				var sortable = self.$control.data('sortable');
+				if (sortable) sortable.disable();
+				return original.apply(self, arguments);
+			};
+		})();
+	
+		self.unlock = (function() {
+			var original = self.unlock;
+			return function() {
+				var sortable = self.$control.data('sortable');
+				if (sortable) sortable.enable();
+				return original.apply(self, arguments);
+			};
+		})();
+	
+		self.setup = (function() {
+			var original = self.setup;
+			return function() {
+				original.apply(this, arguments);
+	
+				var $control = self.$control.sortable({
+					items: '[data-value]',
+					forcePlaceholderSize: true,
+					disabled: self.isLocked,
+					start: function(e, ui) {
+						ui.placeholder.css('width', ui.helper.css('width'));
+						$control.css({overflow: 'visible'});
+					},
+					stop: function() {
+						$control.css({overflow: 'hidden'});
+						var active = self.$activeItems ? self.$activeItems.slice() : null;
+						var values = [];
+						$control.children('[data-value]').each(function() {
+							values.push($(this).attr('data-value'));
+						});
+						self.setValue(values);
+						self.setActiveItem(active);
+					}
+				});
+			};
+		})();
+	
+	});
+	
+	Selectize.define('dropdown_header', function(options) {
+		var self = this;
+	
+		options = $.extend({
+			title         : 'Untitled',
+			headerClass   : 'selectize-dropdown-header',
+			titleRowClass : 'selectize-dropdown-header-title',
+			labelClass    : 'selectize-dropdown-header-label',
+			closeClass    : 'selectize-dropdown-header-close',
+	
+			html: function(data) {
+				return (
+					'<div class="' + data.headerClass + '">' +
+						'<div class="' + data.titleRowClass + '">' +
+							'<span class="' + data.labelClass + '">' + data.title + '</span>' +
+							'<a href="javascript:void(0)" class="' + data.closeClass + '">&times;</a>' +
+						'</div>' +
+					'</div>'
+				);
+			}
+		}, options);
+	
+		self.setup = (function() {
+			var original = self.setup;
+			return function() {
+				original.apply(self, arguments);
+				self.$dropdown_header = $(options.html(options));
+				self.$dropdown.prepend(self.$dropdown_header);
+			};
+		})();
+	
+	});
+	
+	Selectize.define('optgroup_columns', function(options) {
+		var self = this;
+	
+		options = $.extend({
+			equalizeWidth  : true,
+			equalizeHeight : true
+		}, options);
+	
+		this.getAdjacentOption = function($option, direction) {
+			var $options = $option.closest('[data-group]').find('[data-selectable]');
+			var index    = $options.index($option) + direction;
+	
+			return index >= 0 && index < $options.length ? $options.eq(index) : $();
+		};
+	
+		this.onKeyDown = (function() {
+			var original = self.onKeyDown;
+			return function(e) {
+				var index, $option, $options, $optgroup;
+	
+				if (this.isOpen && (e.keyCode === KEY_LEFT || e.keyCode === KEY_RIGHT)) {
+					self.ignoreHover = true;
+					$optgroup = this.$activeOption.closest('[data-group]');
+					index = $optgroup.find('[data-selectable]').index(this.$activeOption);
+	
+					if(e.keyCode === KEY_LEFT) {
+						$optgroup = $optgroup.prev('[data-group]');
+					} else {
+						$optgroup = $optgroup.next('[data-group]');
+					}
+	
+					$options = $optgroup.find('[data-selectable]');
+					$option  = $options.eq(Math.min($options.length - 1, index));
+					if ($option.length) {
+						this.setActiveOption($option);
+					}
+					return;
+				}
+	
+				return original.apply(this, arguments);
+			};
+		})();
+	
+		var getScrollbarWidth = function() {
+			var div;
+			var width = getScrollbarWidth.width;
+			var doc = document;
+	
+			if (typeof width === 'undefined') {
+				div = doc.createElement('div');
+				div.innerHTML = '<div style="width:50px;height:50px;position:absolute;left:-50px;top:-50px;overflow:auto;"><div style="width:1px;height:100px;"></div></div>';
+				div = div.firstChild;
+				doc.body.appendChild(div);
+				width = getScrollbarWidth.width = div.offsetWidth - div.clientWidth;
+				doc.body.removeChild(div);
+			}
+			return width;
+		};
+	
+		var equalizeSizes = function() {
+			var i, n, height_max, width, width_last, width_parent, $optgroups;
+	
+			$optgroups = $('[data-group]', self.$dropdown_content);
+			n = $optgroups.length;
+			if (!n || !self.$dropdown_content.width()) return;
+	
+			if (options.equalizeHeight) {
+				height_max = 0;
+				for (i = 0; i < n; i++) {
+					height_max = Math.max(height_max, $optgroups.eq(i).height());
+				}
+				$optgroups.css({height: height_max});
+			}
+	
+			if (options.equalizeWidth) {
+				width_parent = self.$dropdown_content.innerWidth() - getScrollbarWidth();
+				width = Math.round(width_parent / n);
+				$optgroups.css({width: width});
+				if (n > 1) {
+					width_last = width_parent - width * (n - 1);
+					$optgroups.eq(n - 1).css({width: width_last});
+				}
+			}
+		};
+	
+		if (options.equalizeHeight || options.equalizeWidth) {
+			hook.after(this, 'positionDropdown', equalizeSizes);
+			hook.after(this, 'refreshOptions', equalizeSizes);
+		}
+	
+	
+	});
+	
+	Selectize.define('remove_button', function(options) {
+		options = $.extend({
+				label     : '&times;',
+				title     : 'Remove',
+				className : 'remove',
+				append    : true
+			}, options);
+	
+			var singleClose = function(thisRef, options) {
+	
+				options.className = 'remove-single';
+	
+				var self = thisRef;
+				var html = '<a href="javascript:void(0)" class="' + options.className + '" tabindex="-1" title="' + escape_html(options.title) + '">' + options.label + '</a>';
+	
+				/**
+				 * Appends an element as a child (with raw HTML).
+				 *
+				 * @param {string} html_container
+				 * @param {string} html_element
+				 * @return {string}
+				 */
+				var append = function(html_container, html_element) {
+					return $('<span>').append(html_container)
+						.append(html_element);
+				};
+	
+				thisRef.setup = (function() {
+					var original = self.setup;
+					return function() {
+						// override the item rendering method to add the button to each
+						if (options.append) {
+							var id = $(self.$input.context).attr('id');
+							var selectizer = $('#'+id);
+	
+							var render_item = self.settings.render.item;
+							self.settings.render.item = function(data) {
+								return append(render_item.apply(thisRef, arguments), html);
+							};
+						}
+	
+						original.apply(thisRef, arguments);
+	
+						// add event listener
+						thisRef.$control.on('click', '.' + options.className, function(e) {
+							e.preventDefault();
+							if (self.isLocked) return;
+	
+							self.clear();
+						});
+	
+					};
+				})();
+			};
+	
+			var multiClose = function(thisRef, options) {
+	
+				var self = thisRef;
+				var html = '<a href="javascript:void(0)" class="' + options.className + '" tabindex="-1" title="' + escape_html(options.title) + '">' + options.label + '</a>';
+	
+				/**
+				 * Appends an element as a child (with raw HTML).
+				 *
+				 * @param {string} html_container
+				 * @param {string} html_element
+				 * @return {string}
+				 */
+				var append = function(html_container, html_element) {
+					var pos = html_container.search(/(<\/[^>]+>\s*)$/);
+					return html_container.substring(0, pos) + html_element + html_container.substring(pos);
+				};
+	
+				thisRef.setup = (function() {
+					var original = self.setup;
+					return function() {
+						// override the item rendering method to add the button to each
+						if (options.append) {
+							var render_item = self.settings.render.item;
+							self.settings.render.item = function(data) {
+								return append(render_item.apply(thisRef, arguments), html);
+							};
+						}
+	
+						original.apply(thisRef, arguments);
+	
+						// add event listener
+						thisRef.$control.on('click', '.' + options.className, function(e) {
+							e.preventDefault();
+							if (self.isLocked) return;
+	
+							var $item = $(e.currentTarget).parent();
+							self.setActiveItem($item);
+							if (self.deleteSelection()) {
+								self.setCaret(self.items.length);
+							}
+						});
+	
+					};
+				})();
+			};
+	
+			if (this.settings.mode === 'single') {
+				singleClose(this, options);
+				return;
+			} else {
+				multiClose(this, options);
+			}
+	});
+	
+	
+	Selectize.define('restore_on_backspace', function(options) {
+		var self = this;
+	
+		options.text = options.text || function(option) {
+			return option[this.settings.labelField];
+		};
+	
+		this.onKeyDown = (function() {
+			var original = self.onKeyDown;
+			return function(e) {
+				var index, option;
+				if (e.keyCode === KEY_BACKSPACE && this.$control_input.val() === '' && !this.$activeItems.length) {
+					index = this.caretPos - 1;
+					if (index >= 0 && index < this.items.length) {
+						option = this.options[this.items[index]];
+						if (this.deleteSelection(e)) {
+							this.setTextboxValue(options.text.apply(this, [option]));
+							this.refreshOptions(true);
+						}
+						e.preventDefault();
+						return;
+					}
+				}
+				return original.apply(this, arguments);
+			};
+		})();
+	});
+	
+
+	return Selectize;
+}));
+//# sourceMappingURL=selectize.js.map
diff --git a/hesk/theme/hesk3/customer/js/selectize.min.js b/hesk/theme/hesk3/customer/js/selectize.min.js
new file mode 100644
index 0000000..e30613a
--- /dev/null
+++ b/hesk/theme/hesk3/customer/js/selectize.min.js
@@ -0,0 +1,5 @@
+/*! selectize.js - v0.12.6 | https://github.com/selectize/selectize.js | Apache License (v2) */
+
+!function(a,b){"function"==typeof define&&define.amd?define("sifter",b):"object"==typeof exports?module.exports=b():a.Sifter=b()}(this,function(){var a=function(a,b){this.items=a,this.settings=b||{diacritics:!0}};a.prototype.tokenize=function(a){if(!(a=e(String(a||"").toLowerCase()))||!a.length)return[];var b,c,d,g,i=[],j=a.split(/ +/);for(b=0,c=j.length;b<c;b++){if(d=f(j[b]),this.settings.diacritics)for(g in h)h.hasOwnProperty(g)&&(d=d.replace(new RegExp(g,"g"),h[g]));i.push({string:j[b],regex:new RegExp(d,"i")})}return i},a.prototype.iterator=function(a,b){var c;c=g(a)?Array.prototype.forEach||function(a){for(var b=0,c=this.length;b<c;b++)a(this[b],b,this)}:function(a){for(var b in this)this.hasOwnProperty(b)&&a(this[b],b,this)},c.apply(a,[b])},a.prototype.getScoreFunction=function(a,b){var c,e,f,g,h;c=this,a=c.prepareSearch(a,b),f=a.tokens,e=a.options.fields,g=f.length,h=a.options.nesting;var i=function(a,b){var c,d;return 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c=this,d=b.isDefaultPrevented();a(b.target);if(c.isFocused){if(b.target!==c.$control_input[0])return"single"===c.settings.mode?c.isOpen?c.close():c.open():d||c.setActiveItem(null),!1}else d||window.setTimeout(function(){c.focus()},0)},onChange:function(){this.$input.trigger("change")},onPaste:function(b){var c=this;if(c.isFull()||c.isInputHidden||c.isLocked)return void b.preventDefault();c.settings.splitOn&&setTimeout(function(){var b=c.$control_input.val();if(b.match(c.settings.splitOn))for(var d=a.trim(b).split(c.settings.splitOn),e=0,f=d.length;e<f;e++)c.createItem(d[e])},0)},onKeyPress:function(a){if(this.isLocked)return a&&a.preventDefault();var b=String.fromCharCode(a.keyCode||a.which);return this.settings.create&&"multi"===this.settings.mode&&b===this.settings.delimiter?(this.createItem(),a.preventDefault(),!1):void 0},onKeyDown:function(a){var b=(a.target,this.$control_input[0],this);if(b.isLocked)return void(9!==a.keyCode&&a.preventDefault());switch(a.keyCode){case 65:if(b.isCmdDown)return void b.selectAll();break;case 27:return void(b.isOpen&&(a.preventDefault(),a.stopPropagation(),b.close()));case 78:if(!a.ctrlKey||a.altKey)break;case 40:if(!b.isOpen&&b.hasOptions)b.open();else if(b.$activeOption){b.ignoreHover=!0;var c=b.getAdjacentOption(b.$activeOption,1);c.length&&b.setActiveOption(c,!0,!0)}return void a.preventDefault();case 80:if(!a.ctrlKey||a.altKey)break;case 38:if(b.$activeOption){b.ignoreHover=!0;var d=b.getAdjacentOption(b.$activeOption,-1);d.length&&b.setActiveOption(d,!0,!0)}return void a.preventDefault();case 13:return void(b.isOpen&&b.$activeOption&&(b.onOptionSelect({currentTarget:b.$activeOption}),a.preventDefault()));case 37:return void b.advanceSelection(-1,a);case 39:return void b.advanceSelection(1,a);case 9:return b.settings.selectOnTab&&b.isOpen&&b.$activeOption&&(b.onOptionSelect({currentTarget:b.$activeOption}),b.isFull()||a.preventDefault()),void(b.settings.create&&b.createItem()&&a.preventDefault());case 8:case 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b=this;b.isLocked||"multi"===b.settings.mode&&(a.preventDefault(),b.setActiveItem(a.currentTarget,a))},load:function(a){var b=this,c=b.$wrapper.addClass(b.settings.loadingClass);b.loading++,a.apply(b,[function(a){b.loading=Math.max(b.loading-1,0),a&&a.length&&(b.addOption(a),b.refreshOptions(b.isFocused&&!b.isInputHidden)),b.loading||c.removeClass(b.settings.loadingClass),b.trigger("load",a)}])},setTextboxValue:function(a){var b=this.$control_input;b.val()!==a&&(b.val(a).triggerHandler("update"),this.lastValue=a)},getValue:function(){return 1===this.tagType&&this.$input.attr("multiple")?this.items:this.items.join(this.settings.delimiter)},setValue:function(a,b){p(this,b?[]:["change"],function(){this.clear(b),this.addItems(a,b)})},setActiveItem:function(b,c){var d,e,f,g,h,i,j,k,l=this;if("single"!==l.settings.mode){if(b=a(b),!b.length)return 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e,f,g,h,i,k=this;k.$activeOption&&k.$activeOption.removeClass("active"),k.$activeOption=null,b=a(b),b.length&&(k.$activeOption=b.addClass("active"),!c&&j(c)||(e=k.$dropdown_content.height(),f=k.$activeOption.outerHeight(!0),c=k.$dropdown_content.scrollTop()||0,g=k.$activeOption.offset().top-k.$dropdown_content.offset().top+c,h=g,i=g-e+f,g+f>e+c?k.$dropdown_content.stop().animate({scrollTop:i},d?k.settings.scrollDuration:0):g<c&&k.$dropdown_content.stop().animate({scrollTop:h},d?k.settings.scrollDuration:0)))},selectAll:function(){var a=this;"single"!==a.settings.mode&&(a.$activeItems=Array.prototype.slice.apply(a.$control.children(":not(input)").addClass("active")),a.$activeItems.length&&(a.hideInput(),a.close()),a.focus())},hideInput:function(){var a=this;a.setTextboxValue(""),a.$control_input.css({opacity:0,position:"absolute",left:a.rtl?1e4:-1e4}),a.isInputHidden=!0},showInput:function(){this.$control_input.css({opacity:1,position:"relative",left:0}),this.isInputHidden=!1},focus:function(){var a=this;a.isDisabled||(a.ignoreFocus=!0,a.$control_input[0].focus(),window.setTimeout(function(){a.ignoreFocus=!1,a.onFocus()},0))},blur:function(a){this.$control_input[0].blur(),this.onBlur(null,a)},getScoreFunction:function(a){return this.sifter.getScoreFunction(a,this.getSearchOptions())},getSearchOptions:function(){var a=this.settings,b=a.sortField;return"string"==typeof b&&(b=[{field:b}]),{fields:a.searchField,conjunction:a.searchConjunction,sort:b,nesting:a.nesting}},search:function(b){var c,d,e,f=this,g=f.settings,h=this.getSearchOptions();if(g.score&&"function"!=typeof(e=f.settings.score.apply(this,[b])))throw new Error('Selectize "score" setting must be a function that returns a function');if(b!==f.lastQuery?(f.lastQuery=b,d=f.sifter.search(b,a.extend(h,{score:e})),f.currentResults=d):d=a.extend(!0,{},f.currentResults),g.hideSelected)for(c=d.items.length-1;c>=0;c--)-1!==f.items.indexOf(k(d.items[c].id))&&d.items.splice(c,1);return d},refreshOptions:function(b){var c,e,f,g,h,i,j,l,m,n,o,p,q,r,s,t;void 0===b&&(b=!0);var u=this,w=a.trim(u.$control_input.val()),x=u.search(w),y=u.$dropdown_content,z=u.$activeOption&&k(u.$activeOption.attr("data-value"));for(g=x.items.length,"number"==typeof u.settings.maxOptions&&(g=Math.min(g,u.settings.maxOptions)),h={},i=[],c=0;c<g;c++)for(j=u.options[x.items[c].id],l=u.render("option",j),m=j[u.settings.optgroupField]||"",n=a.isArray(m)?m:[m],e=0,f=n&&n.length;e<f;e++)m=n[e],u.optgroups.hasOwnProperty(m)||(m=""),h.hasOwnProperty(m)||(h[m]=document.createDocumentFragment(),i.push(m)),h[m].appendChild(l);for(this.settings.lockOptgroupOrder&&i.sort(function(a,b){return(u.optgroups[a].$order||0)-(u.optgroups[b].$order||0)}),o=document.createDocumentFragment(),c=0,g=i.length;c<g;c++)m=i[c],u.optgroups.hasOwnProperty(m)&&h[m].childNodes.length?(p=document.createDocumentFragment(),p.appendChild(u.render("optgroup_header",u.optgroups[m])),p.appendChild(h[m]),o.appendChild(u.render("optgroup",a.extend({},u.optgroups[m],{html:v(p),dom:p})))):o.appendChild(h[m]);if(y.html(o),u.settings.highlight&&(y.removeHighlight(),x.query.length&&x.tokens.length))for(c=0,g=x.tokens.length;c<g;c++)d(y,x.tokens[c].regex);if(!u.settings.hideSelected)for(c=0,g=u.items.length;c<g;c++)u.getOption(u.items[c]).addClass("selected");q=u.canCreate(w),q&&(y.prepend(u.render("option_create",{input:w})),t=a(y[0].childNodes[0])),u.hasOptions=x.items.length>0||q,u.hasOptions?(x.items.length>0?(s=z&&u.getOption(z),s&&s.length?r=s:"single"===u.settings.mode&&u.items.length&&(r=u.getOption(u.items[0])),r&&r.length||(r=t&&!u.settings.addPrecedence?u.getAdjacentOption(t,1):y.find("[data-selectable]:first"))):r=t,u.setActiveOption(r),b&&!u.isOpen&&u.open()):(u.setActiveOption(null),b&&u.isOpen&&u.close())},addOption:function(b){var c,d,e,f=this;if(a.isArray(b))for(c=0,d=b.length;c<d;c++)f.addOption(b[c]);else(e=f.registerOption(b))&&(f.userOptions[e]=!0,f.lastQuery=null,f.trigger("option_add",e,b))},registerOption:function(a){var b=k(a[this.settings.valueField]);return void 0!==b&&null!==b&&!this.options.hasOwnProperty(b)&&(a.$order=a.$order||++this.order,this.options[b]=a,b)},registerOptionGroup:function(a){var b=k(a[this.settings.optgroupValueField]);return!!b&&(a.$order=a.$order||++this.order,this.optgroups[b]=a,b)},addOptionGroup:function(a,b){b[this.settings.optgroupValueField]=a,(a=this.registerOptionGroup(b))&&this.trigger("optgroup_add",a,b)},removeOptionGroup:function(a){this.optgroups.hasOwnProperty(a)&&(delete this.optgroups[a],this.renderCache={},this.trigger("optgroup_remove",a))},clearOptionGroups:function(){this.optgroups={},this.renderCache={},this.trigger("optgroup_clear")},updateOption:function(b,c){var d,e,f,g,h,i,j,l=this;if(b=k(b),f=k(c[l.settings.valueField]),null!==b&&l.options.hasOwnProperty(b)){if("string"!=typeof f)throw new Error("Value must be set in option data");j=l.options[b].$order,f!==b&&(delete l.options[b],-1!==(g=l.items.indexOf(b))&&l.items.splice(g,1,f)),c.$order=c.$order||j,l.options[f]=c,h=l.renderCache.item,i=l.renderCache.option,h&&(delete h[b],delete h[f]),i&&(delete i[b],delete i[f]),-1!==l.items.indexOf(f)&&(d=l.getItem(b),e=a(l.render("item",c)),d.hasClass("active")&&e.addClass("active"),d.replaceWith(e)),l.lastQuery=null,l.isOpen&&l.refreshOptions(!1)}},removeOption:function(a,b){var c=this;a=k(a);var d=c.renderCache.item,e=c.renderCache.option;d&&delete d[a],e&&delete e[a],delete c.userOptions[a],delete c.options[a],c.lastQuery=null,c.trigger("option_remove",a),c.removeItem(a,b)},clearOptions:function(){var b=this;b.loadedSearches={},b.userOptions={},b.renderCache={};var c=b.options;a.each(b.options,function(a,d){-1==b.items.indexOf(a)&&delete c[a]}),b.options=b.sifter.items=c,b.lastQuery=null,b.trigger("option_clear")},getOption:function(a){return this.getElementWithValue(a,this.$dropdown_content.find("[data-selectable]"))},getAdjacentOption:function(b,c){var d=this.$dropdown.find("[data-selectable]"),e=d.index(b)+c;return e>=0&&e<d.length?d.eq(e):a()},getElementWithValue:function(b,c){if(void 0!==(b=k(b))&&null!==b)for(var d=0,e=c.length;d<e;d++)if(c[d].getAttribute("data-value")===b)return a(c[d]);return a()},getItem:function(a){return this.getElementWithValue(a,this.$control.children())},addItems:function(b,c){this.buffer=document.createDocumentFragment();for(var d=this.$control[0].childNodes,e=0;e<d.length;e++)this.buffer.appendChild(d[e]);for(var f=a.isArray(b)?b:[b],e=0,g=f.length;e<g;e++)this.isPending=e<g-1,this.addItem(f[e],c);var h=this.$control[0];h.insertBefore(this.buffer,h.firstChild),this.buffer=null},addItem:function(b,c){p(this,c?[]:["change"],function(){var d,e,f,g,h,i=this,j=i.settings.mode;if(b=k(b),-1!==i.items.indexOf(b))return void("single"===j&&i.close());i.options.hasOwnProperty(b)&&("single"===j&&i.clear(c),"multi"===j&&i.isFull()||(d=a(i.render("item",i.options[b])),h=i.isFull(),i.items.splice(i.caretPos,0,b),i.insertAtCaret(d),(!i.isPending||!h&&i.isFull())&&i.refreshState(),i.isSetup&&(f=i.$dropdown_content.find("[data-selectable]"),i.isPending||(e=i.getOption(b),g=i.getAdjacentOption(e,1).attr("data-value"),i.refreshOptions(i.isFocused&&"single"!==j),g&&i.setActiveOption(i.getOption(g))),!f.length||i.isFull()?i.close():i.isPending||i.positionDropdown(),i.updatePlaceholder(),i.trigger("item_add",b,d),i.isPending||i.updateOriginalInput({silent:c}))))})},removeItem:function(b,c){var d,e,f,g=this;d=b instanceof a?b:g.getItem(b),b=k(d.attr("data-value")),-1!==(e=g.items.indexOf(b))&&(d.remove(),d.hasClass("active")&&(f=g.$activeItems.indexOf(d[0]),g.$activeItems.splice(f,1)),g.items.splice(e,1),g.lastQuery=null,!g.settings.persist&&g.userOptions.hasOwnProperty(b)&&g.removeOption(b,c),e<g.caretPos&&g.setCaret(g.caretPos-1),g.refreshState(),g.updatePlaceholder(),g.updateOriginalInput({silent:c}),g.positionDropdown(),g.trigger("item_remove",b,d))},createItem:function(b,c){var d=this,e=d.caretPos;b=b||a.trim(d.$control_input.val()||"");var f=arguments[arguments.length-1];if("function"!=typeof f&&(f=function(){}),"boolean"!=typeof c&&(c=!0),!d.canCreate(b))return f(),!1;d.lock();var g="function"==typeof d.settings.create?this.settings.create:function(a){var b={};return b[d.settings.labelField]=a,b[d.settings.valueField]=a,b},h=n(function(a){if(d.unlock(),!a||"object"!=typeof a)return f();var b=k(a[d.settings.valueField]);if("string"!=typeof b)return f();d.setTextboxValue(""),d.addOption(a),d.setCaret(e),d.addItem(b),d.refreshOptions(c&&"single"!==d.settings.mode),f(a)}),i=g.apply(this,[b,h]);return void 0!==i&&h(i),!0},refreshItems:function(){this.lastQuery=null,this.isSetup&&this.addItem(this.items),this.refreshState(),this.updateOriginalInput()},refreshState:function(){this.refreshValidityState(),this.refreshClasses()},refreshValidityState:function(){if(!this.isRequired)return!1;var a=!this.items.length;this.isInvalid=a,this.$control_input.prop("required",a),this.$input.prop("required",!a)},refreshClasses:function(){var b=this,c=b.isFull(),d=b.isLocked;b.$wrapper.toggleClass("rtl",b.rtl),b.$control.toggleClass("focus",b.isFocused).toggleClass("disabled",b.isDisabled).toggleClass("required",b.isRequired).toggleClass("invalid",b.isInvalid).toggleClass("locked",d).toggleClass("full",c).toggleClass("not-full",!c).toggleClass("input-active",b.isFocused&&!b.isInputHidden).toggleClass("dropdown-active",b.isOpen).toggleClass("has-options",!a.isEmptyObject(b.options)).toggleClass("has-items",b.items.length>0),b.$control_input.data("grow",!c&&!d)},isFull:function(){
+return null!==this.settings.maxItems&&this.items.length>=this.settings.maxItems},updateOriginalInput:function(a){var b,c,d,e,f=this;if(a=a||{},1===f.tagType){for(d=[],b=0,c=f.items.length;b<c;b++)e=f.options[f.items[b]][f.settings.labelField]||"",d.push('<option value="'+l(f.items[b])+'" selected="selected">'+l(e)+"</option>");d.length||this.$input.attr("multiple")||d.push('<option value="" selected="selected"></option>'),f.$input.html(d.join(""))}else f.$input.val(f.getValue()),f.$input.attr("value",f.$input.val());f.isSetup&&(a.silent||f.trigger("change",f.$input.val()))},updatePlaceholder:function(){if(this.settings.placeholder){var a=this.$control_input;this.items.length?a.removeAttr("placeholder"):a.attr("placeholder",this.settings.placeholder),a.triggerHandler("update",{force:!0})}},open:function(){var a=this;a.isLocked||a.isOpen||"multi"===a.settings.mode&&a.isFull()||(a.focus(),a.isOpen=!0,a.refreshState(),a.$dropdown.css({visibility:"hidden",display:"block"}),a.positionDropdown(),a.$dropdown.css({visibility:"visible"}),a.trigger("dropdown_open",a.$dropdown))},close:function(){var a=this,b=a.isOpen;"single"===a.settings.mode&&a.items.length&&(a.hideInput(),a.isBlurring||a.$control_input.blur()),a.isOpen=!1,a.$dropdown.hide(),a.setActiveOption(null),a.refreshState(),b&&a.trigger("dropdown_close",a.$dropdown)},positionDropdown:function(){var a=this.$control,b="body"===this.settings.dropdownParent?a.offset():a.position();b.top+=a.outerHeight(!0),this.$dropdown.css({width:a[0].getBoundingClientRect().width,top:b.top,left:b.left})},clear:function(a){var b=this;b.items.length&&(b.$control.children(":not(input)").remove(),b.items=[],b.lastQuery=null,b.setCaret(0),b.setActiveItem(null),b.updatePlaceholder(),b.updateOriginalInput({silent:a}),b.refreshState(),b.showInput(),b.trigger("clear"))},insertAtCaret:function(a){var b=Math.min(this.caretPos,this.items.length),c=a[0],d=this.buffer||this.$control[0];0===b?d.insertBefore(c,d.firstChild):d.insertBefore(c,d.childNodes[b]),this.setCaret(b+1)},deleteSelection:function(b){var c,d,e,f,g,h,i,j,k,l=this;if(e=b&&8===b.keyCode?-1:1,f=r(l.$control_input[0]),l.$activeOption&&!l.settings.hideSelected&&(i=l.getAdjacentOption(l.$activeOption,-1).attr("data-value")),g=[],l.$activeItems.length){for(k=l.$control.children(".active:"+(e>0?"last":"first")),h=l.$control.children(":not(input)").index(k),e>0&&h++,c=0,d=l.$activeItems.length;c<d;c++)g.push(a(l.$activeItems[c]).attr("data-value"));b&&(b.preventDefault(),b.stopPropagation())}else(l.isFocused||"single"===l.settings.mode)&&l.items.length&&(e<0&&0===f.start&&0===f.length?g.push(l.items[l.caretPos-1]):e>0&&f.start===l.$control_input.val().length&&g.push(l.items[l.caretPos]));if(!g.length||"function"==typeof l.settings.onDelete&&!1===l.settings.onDelete.apply(l,[g]))return!1;for(void 0!==h&&l.setCaret(h);g.length;)l.removeItem(g.pop());return l.showInput(),l.positionDropdown(),l.refreshOptions(!0),i&&(j=l.getOption(i),j.length&&l.setActiveOption(j)),!0},advanceSelection:function(a,b){var c,d,e,f,g,h=this;0!==a&&(h.rtl&&(a*=-1),c=a>0?"last":"first",d=r(h.$control_input[0]),h.isFocused&&!h.isInputHidden?(f=h.$control_input.val().length,(a<0?0===d.start&&0===d.length:d.start===f)&&!f&&h.advanceCaret(a,b)):(g=h.$control.children(".active:"+c),g.length&&(e=h.$control.children(":not(input)").index(g),h.setActiveItem(null),h.setCaret(a>0?e+1:e))))},advanceCaret:function(a,b){var c,d,e=this;0!==a&&(c=a>0?"next":"prev",e.isShiftDown?(d=e.$control_input[c](),d.length&&(e.hideInput(),e.setActiveItem(d),b&&b.preventDefault())):e.setCaret(e.caretPos+a))},setCaret:function(b){var c=this;if(b="single"===c.settings.mode?c.items.length:Math.max(0,Math.min(c.items.length,b)),!c.isPending){var d,e,f,g;for(f=c.$control.children(":not(input)"),d=0,e=f.length;d<e;d++)g=a(f[d]).detach(),d<b?c.$control_input.before(g):c.$control.append(g)}c.caretPos=b},lock:function(){this.close(),this.isLocked=!0,this.refreshState()},unlock:function(){this.isLocked=!1,this.refreshState()},disable:function(){var a=this;a.$input.prop("disabled",!0),a.$control_input.prop("disabled",!0).prop("tabindex",-1),a.isDisabled=!0,a.lock()},enable:function(){var a=this;a.$input.prop("disabled",!1),a.$control_input.prop("disabled",!1).prop("tabindex",a.tabIndex),a.isDisabled=!1,a.unlock()},destroy:function(){var b=this,c=b.eventNS,d=b.revertSettings;b.trigger("destroy"),b.off(),b.$wrapper.remove(),b.$dropdown.remove(),b.$input.html("").append(d.$children).removeAttr("tabindex").removeClass("selectized").attr({tabindex:d.tabindex}).show(),b.$control_input.removeData("grow"),b.$input.removeData("selectize"),0==--w.count&&w.$testInput&&(w.$testInput.remove(),w.$testInput=void 0),a(window).off(c),a(document).off(c),a(document.body).off(c),delete b.$input[0].selectize},render:function(b,c){var d,e,f="",g=!1,h=this;return"option"!==b&&"item"!==b||(d=k(c[h.settings.valueField]),g=!!d),g&&(j(h.renderCache[b])||(h.renderCache[b]={}),h.renderCache[b].hasOwnProperty(d))?h.renderCache[b][d]:(f=a(h.settings.render[b].apply(this,[c,l])),"option"===b||"option_create"===b?c[h.settings.disabledField]||f.attr("data-selectable",""):"optgroup"===b&&(e=c[h.settings.optgroupValueField]||"",f.attr("data-group",e),c[h.settings.disabledField]&&f.attr("data-disabled","")),"option"!==b&&"item"!==b||f.attr("data-value",d||""),g&&(h.renderCache[b][d]=f[0]),f[0])},clearCache:function(a){var b=this;void 0===a?b.renderCache={}:delete b.renderCache[a]},canCreate:function(a){var b=this;if(!b.settings.create)return!1;var c=b.settings.createFilter;return a.length&&("function"!=typeof c||c.apply(b,[a]))&&("string"!=typeof c||new RegExp(c).test(a))&&(!(c instanceof RegExp)||c.test(a))}}),w.count=0,w.defaults={options:[],optgroups:[],plugins:[],delimiter:",",splitOn:null,persist:!0,diacritics:!0,create:!1,createOnBlur:!1,createFilter:null,highlight:!0,openOnFocus:!0,maxOptions:1e3,maxItems:null,hideSelected:null,addPrecedence:!1,selectOnTab:!1,preload:!1,allowEmptyOption:!1,closeAfterSelect:!1,scrollDuration:60,loadThrottle:300,loadingClass:"loading",dataAttr:"data-data",optgroupField:"optgroup",valueField:"value",labelField:"text",disabledField:"disabled",optgroupLabelField:"label",optgroupValueField:"value",lockOptgroupOrder:!1,sortField:"$order",searchField:["text"],searchConjunction:"and",mode:null,wrapperClass:"selectize-control",inputClass:"selectize-input",dropdownClass:"selectize-dropdown",dropdownContentClass:"selectize-dropdown-content",dropdownParent:null,copyClassesToDropdown:!0,render:{}},a.fn.selectize=function(b){var c=a.fn.selectize.defaults,d=a.extend({},c,b),e=d.dataAttr,f=d.labelField,g=d.valueField,h=d.disabledField,i=d.optgroupField,j=d.optgroupLabelField,l=d.optgroupValueField,m=function(b,c){var h,i,j,k,l=b.attr(e);if(l)for(c.options=JSON.parse(l),h=0,i=c.options.length;h<i;h++)c.items.push(c.options[h][g]);else{var m=a.trim(b.val()||"");if(!d.allowEmptyOption&&!m.length)return;for(j=m.split(d.delimiter),h=0,i=j.length;h<i;h++)k={},k[f]=j[h],k[g]=j[h],c.options.push(k);c.items=j}},n=function(b,c){var m,n,o,p,q=c.options,r={},s=function(a){var b=e&&a.attr(e);return"string"==typeof b&&b.length?JSON.parse(b):null},t=function(b,e){b=a(b);var j=k(b.val());if(j||d.allowEmptyOption)if(r.hasOwnProperty(j)){if(e){var l=r[j][i];l?a.isArray(l)?l.push(e):r[j][i]=[l,e]:r[j][i]=e}}else{var m=s(b)||{};m[f]=m[f]||b.text(),m[g]=m[g]||j,m[h]=m[h]||b.prop("disabled"),m[i]=m[i]||e,r[j]=m,q.push(m),b.is(":selected")&&c.items.push(j)}};for(c.maxItems=b.attr("multiple")?null:1,p=b.children(),m=0,n=p.length;m<n;m++)o=p[m].tagName.toLowerCase(),"optgroup"===o?function(b){var d,e,f,g,i;for(b=a(b),f=b.attr("label"),f&&(g=s(b)||{},g[j]=f,g[l]=f,g[h]=b.prop("disabled"),c.optgroups.push(g)),i=a("option",b),d=0,e=i.length;d<e;d++)t(i[d],f)}(p[m]):"option"===o&&t(p[m])};return this.each(function(){if(!this.selectize){var e=a(this),f=this.tagName.toLowerCase(),g=e.attr("placeholder")||e.attr("data-placeholder");g||d.allowEmptyOption||(g=e.children('option[value=""]').text());var h={placeholder:g,options:[],optgroups:[],items:[]};"select"===f?n(e,h):m(e,h),new w(e,a.extend(!0,{},c,h,b))}})},a.fn.selectize.defaults=w.defaults,a.fn.selectize.support={validity:i},w.define("drag_drop",function(b){if(!a.fn.sortable)throw new Error('The "drag_drop" plugin requires jQuery UI "sortable".');if("multi"===this.settings.mode){var c=this;c.lock=function(){var a=c.lock;return function(){var b=c.$control.data("sortable");return b&&b.disable(),a.apply(c,arguments)}}(),c.unlock=function(){var a=c.unlock;return function(){var b=c.$control.data("sortable");return b&&b.enable(),a.apply(c,arguments)}}(),c.setup=function(){var b=c.setup;return function(){b.apply(this,arguments);var d=c.$control.sortable({items:"[data-value]",forcePlaceholderSize:!0,disabled:c.isLocked,start:function(a,b){b.placeholder.css("width",b.helper.css("width")),d.css({overflow:"visible"})},stop:function(){d.css({overflow:"hidden"});var b=c.$activeItems?c.$activeItems.slice():null,e=[];d.children("[data-value]").each(function(){e.push(a(this).attr("data-value"))}),c.setValue(e),c.setActiveItem(b)}})}}()}}),w.define("dropdown_header",function(b){var c=this;b=a.extend({title:"Untitled",headerClass:"selectize-dropdown-header",titleRowClass:"selectize-dropdown-header-title",labelClass:"selectize-dropdown-header-label",closeClass:"selectize-dropdown-header-close",html:function(a){return'<div class="'+a.headerClass+'"><div class="'+a.titleRowClass+'"><span class="'+a.labelClass+'">'+a.title+'</span><a href="javascript:void(0)" class="'+a.closeClass+'">&times;</a></div></div>'}},b),c.setup=function(){var d=c.setup;return function(){d.apply(c,arguments),c.$dropdown_header=a(b.html(b)),c.$dropdown.prepend(c.$dropdown_header)}}()}),w.define("optgroup_columns",function(b){var c=this;b=a.extend({equalizeWidth:!0,equalizeHeight:!0},b),this.getAdjacentOption=function(b,c){var d=b.closest("[data-group]").find("[data-selectable]"),e=d.index(b)+c;return e>=0&&e<d.length?d.eq(e):a()},this.onKeyDown=function(){var a=c.onKeyDown;return function(b){var d,e,f,g;return!this.isOpen||37!==b.keyCode&&39!==b.keyCode?a.apply(this,arguments):(c.ignoreHover=!0,g=this.$activeOption.closest("[data-group]"),d=g.find("[data-selectable]").index(this.$activeOption),g=37===b.keyCode?g.prev("[data-group]"):g.next("[data-group]"),f=g.find("[data-selectable]"),e=f.eq(Math.min(f.length-1,d)),void(e.length&&this.setActiveOption(e)))}}();var d=function(){var a,b=d.width,c=document;return void 0===b&&(a=c.createElement("div"),a.innerHTML='<div style="width:50px;height:50px;position:absolute;left:-50px;top:-50px;overflow:auto;"><div style="width:1px;height:100px;"></div></div>',a=a.firstChild,c.body.appendChild(a),b=d.width=a.offsetWidth-a.clientWidth,c.body.removeChild(a)),b},e=function(){var e,f,g,h,i,j,k;if(k=a("[data-group]",c.$dropdown_content),(f=k.length)&&c.$dropdown_content.width()){if(b.equalizeHeight){for(g=0,e=0;e<f;e++)g=Math.max(g,k.eq(e).height());k.css({height:g})}b.equalizeWidth&&(j=c.$dropdown_content.innerWidth()-d(),h=Math.round(j/f),k.css({width:h}),f>1&&(i=j-h*(f-1),k.eq(f-1).css({width:i})))}};(b.equalizeHeight||b.equalizeWidth)&&(m.after(this,"positionDropdown",e),m.after(this,"refreshOptions",e))}),w.define("remove_button",function(b){b=a.extend({label:"&times;",title:"Remove",className:"remove",append:!0},b);if("single"===this.settings.mode)return void function(b,c){c.className="remove-single";var d=b,e='<a href="javascript:void(0)" class="'+c.className+'" tabindex="-1" title="'+l(c.title)+'">'+c.label+"</a>",f=function(b,c){return a("<span>").append(b).append(c)};b.setup=function(){var g=d.setup;return function(){if(c.append){var h=a(d.$input.context).attr("id"),i=(a("#"+h),d.settings.render.item);d.settings.render.item=function(a){return f(i.apply(b,arguments),e)}}g.apply(b,arguments),b.$control.on("click","."+c.className,function(a){a.preventDefault(),d.isLocked||d.clear()})}}()}(this,b);!function(b,c){var d=b,e='<a href="javascript:void(0)" class="'+c.className+'" tabindex="-1" title="'+l(c.title)+'">'+c.label+"</a>",f=function(a,b){var c=a.search(/(<\/[^>]+>\s*)$/);return a.substring(0,c)+b+a.substring(c)};b.setup=function(){var g=d.setup;return function(){if(c.append){var h=d.settings.render.item;d.settings.render.item=function(a){return f(h.apply(b,arguments),e)}}g.apply(b,arguments),b.$control.on("click","."+c.className,function(b){if(b.preventDefault(),!d.isLocked){var c=a(b.currentTarget).parent();d.setActiveItem(c),d.deleteSelection()&&d.setCaret(d.items.length)}})}}()}(this,b)}),w.define("restore_on_backspace",function(a){var b=this;a.text=a.text||function(a){return a[this.settings.labelField]},this.onKeyDown=function(){var c=b.onKeyDown;return function(b){var d,e;return 8===b.keyCode&&""===this.$control_input.val()&&!this.$activeItems.length&&(d=this.caretPos-1)>=0&&d<this.items.length?(e=this.options[this.items[d]],this.deleteSelection(b)&&(this.setTextboxValue(a.text.apply(this,[e])),this.refreshOptions(!0)),void b.preventDefault()):c.apply(this,arguments)}}()}),w});
+//# sourceMappingURL=selectize.min.js.map
diff --git a/hesk/theme/hesk3/customer/js/svg4everybody.min.js b/hesk/theme/hesk3/customer/js/svg4everybody.min.js
new file mode 100644
index 0000000..82dc93b
--- /dev/null
+++ b/hesk/theme/hesk3/customer/js/svg4everybody.min.js
@@ -0,0 +1,2 @@
+!function(a,b){"function"==typeof define&&define.amd?define([],function(){return a.svg4everybody=b()}):"object"==typeof module&&module.exports?module.exports=b():a.svg4everybody=b()}(this,function(){function a(a,b,c){if(c){var d=document.createDocumentFragment(),e=!b.hasAttribute("viewBox")&&c.getAttribute("viewBox");e&&b.setAttribute("viewBox",e);for(var f=c.cloneNode(!0);f.childNodes.length;)d.appendChild(f.firstChild);a.appendChild(d)}}function b(b){b.onreadystatechange=function(){if(4===b.readyState){var c=b._cachedDocument;c||(c=b._cachedDocument=document.implementation.createHTMLDocument(""),c.body.innerHTML=b.responseText,b._cachedTarget={}),b._embeds.splice(0).map(function(d){var e=b._cachedTarget[d.id];e||(e=b._cachedTarget[d.id]=c.getElementById(d.id)),a(d.parent,d.svg,e)})}},b.onreadystatechange()}function c(c){function e(){for(var c=0;c<o.length;){var h=o[c],i=h.parentNode,j=d(i),k=h.getAttribute("xlink:href")||h.getAttribute("href");if(!k&&g.attributeName&&(k=h.getAttribute(g.attributeName)),j&&k){if(f)if(!g.validate||g.validate(k,j,h)){i.removeChild(h);var l=k.split("#"),q=l.shift(),r=l.join("#");if(q.length){var s=m[q];s||(s=m[q]=new XMLHttpRequest,s.open("GET",q),s.send(),s._embeds=[]),s._embeds.push({parent:i,svg:j,id:r}),b(s)}else a(i,j,document.getElementById(r))}else++c,++p}else++c}(!o.length||o.length-p>0)&&n(e,67)}var f,g=Object(c),h=/\bTrident\/[567]\b|\bMSIE (?:9|10)\.0\b/,i=/\bAppleWebKit\/(\d+)\b/,j=/\bEdge\/12\.(\d+)\b/,k=/\bEdge\/.(\d+)\b/,l=window.top!==window.self;f="polyfill"in g?g.polyfill:h.test(navigator.userAgent)||(navigator.userAgent.match(j)||[])[1]<10547||(navigator.userAgent.match(i)||[])[1]<537||k.test(navigator.userAgent)&&l;var m={},n=window.requestAnimationFrame||setTimeout,o=document.getElementsByTagName("use"),p=0;f&&e()}function d(a){for(var b=a;"svg"!==b.nodeName.toLowerCase()&&(b=b.parentNode););return b}return c});
+//# sourceMappingURL=svg4everybody.min.js.map
diff --git a/hesk/theme/hesk3/customer/knowledgebase/search-results.php b/hesk/theme/hesk3/customer/knowledgebase/search-results.php
new file mode 100644
index 0000000..020f04f
--- /dev/null
+++ b/hesk/theme/hesk3/customer/knowledgebase/search-results.php
@@ -0,0 +1,170 @@
+<?php
+global $hesk_settings, $hesklang;
+/**
+ * @var array $articles
+ */
+
+// This guard is used to ensure that users can't hit this outside of actual HESK code
+if (!defined('IN_SCRIPT')) {
+    die();
+}
+
+require_once(TEMPLATE_PATH . 'customer/util/kb-search.php');
+require_once(TEMPLATE_PATH . 'customer/util/rating.php');
+?>
+<!DOCTYPE html>
+<html lang="en">
+
+<head>
+    <meta charset="utf-8" />
+    <title><?php echo $hesk_settings['tmp_title']; ?></title>
+    <meta http-equiv="X-UA-Compatible" content="IE=Edge" />
+    <meta name="viewport" content="width=device-width,minimum-scale=1.0,maximum-scale=1.0" />
+    <meta name="description" content="" />
+    <meta name="keywords" content="" />
+    <meta name="author" content="" />
+    <meta name="theme-color" content="#fff" />
+    <meta name="format-detection" content="telephone=no" />
+    <link rel="stylesheet" media="all" href="<?php echo TEMPLATE_PATH; ?>customer/css/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.css" />
+
+    <style>
+        <?php outputSearchStyling(); ?>
+    </style>
+    <?php include(TEMPLATE_PATH . '../../head.txt'); ?>
+</head>
+
+<body class="cust-help">
+<?php include(TEMPLATE_PATH . '../../header.txt'); ?>
+<div class="wrapper">
+    <main class="main">
+        <header class="header">
+            <div class="contr">
+                <div class="header__inner">
+                    <a href="<?php echo $hesk_settings['hesk_url']; ?>" class="header__logo">
+                        <?php echo $hesk_settings['hesk_title']; ?>
+                    </a>
+                    <?php if ($hesk_settings['can_sel_lang']): ?>
+                        <div class="header__lang">
+                            <form method="get" action="" style="margin:0;padding:0;border:0;white-space:nowrap;">
+                                <div class="dropdown-select center out-close">
+                                    <select name="language" onchange="this.form.submit()">
+                                        <?php hesk_listLanguages(); ?>
+                                    </select>
+                                </div>
+                                <?php foreach (hesk_getCurrentGetParameters() as $key => $value): ?>
+                                    <input type="hidden" name="<?php echo hesk_htmlentities($key); ?>"
+                                           value="<?php echo hesk_htmlentities($value); ?>">
+                                <?php endforeach; ?>
+                            </form>
+                        </div>
+                    <?php endif; ?>
+                </div>
+            </div>
+        </header>
+        <div class="breadcrumbs">
+            <div class="contr">
+                <div class="breadcrumbs__inner">
+                    <a href="<?php echo $hesk_settings['site_url']; ?>">
+                        <span><?php echo $hesk_settings['site_title']; ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <a href="<?php echo $hesk_settings['hesk_url']; ?>">
+                        <span><?php echo $hesk_settings['hesk_title']; ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <a href="knowledgebase.php">
+                        <span><?php echo $hesklang['kb_text']; ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <div class="last"><?php echo $hesklang['sr']; ?></div>
+                </div>
+            </div>
+        </div>
+        <div class="main__content">
+            <div class="contr">
+                <div class="help-search">
+                    <h2 class="search__title"><?php echo $hesklang['how_can_we_help']; ?></h2>
+                    <?php displayKbSearch(); ?>
+                </div>
+                <article class="article">
+                    <div class="block__head">
+                        <div class="icon-in-circle">
+                            <svg class="icon icon-knowledge">
+                                <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-knowledge"></use>
+                            </svg>
+                        </div>
+                        <h3 class="h-3 ml-1 text-center"><?php echo $hesklang['sr']; ?></h3>
+                    </div>
+                    <?php foreach ($articles as $article): ?>
+                        <a href="knowledgebase.php?article=<?php echo $article['id']; ?>" class="preview">
+                            <div class="icon-in-circle">
+                                <svg class="icon icon-knowledge">
+                                    <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-knowledge"></use>
+                                </svg>
+                            </div>
+                            <div class="preview__text">
+                                <h5 class="preview__title"><?php echo $article['subject']; ?></h5>
+                                <p class="navlink__descr"><?php echo $article['content_preview']; ?></p>
+                            </div>
+                            <div class="rate">
+                                <?php
+                                if ($hesk_settings['kb_rating']) {
+                                    echo hesk3_get_customer_rating($article['rating']);
+                                }
+
+                                if ($hesk_settings['kb_views'] && $hesk_settings['kb_rating']): ?>
+                                    <span class="lightgrey">(<?php echo $article['views']; ?>)</span>
+                                <?php elseif ($hesk_settings['kb_views']): ?>
+                                    <span class="lightgrey">
+                                        <?php echo $hesklang['views'] ?>:
+                                        <?php echo $article['views']; ?>
+                                    </span>
+                                <?php endif; ?>
+                            </div>
+                        </a>
+                    <?php endforeach; ?>
+                </article>
+            </div>
+        </div>
+<?php
+/*******************************************************************************
+The code below handles HESK licensing and must be included in the template.
+
+Removing this code is a direct violation of the HESK End User License Agreement,
+will void all support and may result in unexpected behavior.
+
+To purchase a HESK license and support future HESK development please visit:
+https://www.hesk.com/buy.php
+*******************************************************************************/
+$hesk_settings['hesk_license']('Qo8Zm9vdGVyIGNsYXNzPSJmb290ZXIiPg0KICAgIDxwIGNsY
+XNzPSJ0ZXh0LWNlbnRlciI+UG93ZXJlZCBieSA8YSBocmVmPSJodHRwczovL3d3dy5oZXNrLmNvbSIgY
+2xhc3M9ImxpbmsiPkhlbHAgRGVzayBTb2Z0d2FyZTwvYT4gPHNwYW4gY2xhc3M9ImZvbnQtd2VpZ2h0L
+WJvbGQiPkhFU0s8L3NwYW4+LCBpbiBwYXJ0bmVyc2hpcCB3aXRoIDxhIGhyZWY9Imh0dHBzOi8vd3d3L
+nN5c2FpZC5jb20vP3V0bV9zb3VyY2U9SGVzayZhbXA7dXRtX21lZGl1bT1jcGMmYW1wO3V0bV9jYW1wY
+Wlnbj1IZXNrUHJvZHVjdF9Ub19IUCIgY2xhc3M9ImxpbmsiPlN5c0FpZCBUZWNobm9sb2dpZXM8L2E+P
+C9wPg0KPC9mb290ZXI+DQo=',"\104", "347db01e129edd4b3877f70ea6fed019462ae827");
+/*******************************************************************************
+END LICENSE CODE
+*******************************************************************************/
+?>
+    </main>
+</div>
+<?php include(TEMPLATE_PATH . '../../footer.txt'); ?>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery-3.4.1.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/hesk_functions.js"></script>
+<?php outputSearchJavascript(); ?>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/svg4everybody.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.scrollbar.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/selectize.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.en.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.autocomplete.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.js"></script>
+</body>
+</html>
diff --git a/hesk/theme/hesk3/customer/knowledgebase/view-article.php b/hesk/theme/hesk3/customer/knowledgebase/view-article.php
new file mode 100644
index 0000000..6dd8a11
--- /dev/null
+++ b/hesk/theme/hesk3/customer/knowledgebase/view-article.php
@@ -0,0 +1,241 @@
+<?php
+global $hesk_settings, $hesklang;
+/**
+ * @var array $article
+ * @var array $attachments
+ * @var boolean $showRating
+ * @var string $categoryLink
+ * @var array $relatedArticles
+ */
+
+// This guard is used to ensure that users can't hit this outside of actual HESK code
+if (!defined('IN_SCRIPT')) {
+    die();
+}
+
+require_once(TEMPLATE_PATH . 'customer/util/rating.php');
+?>
+<!DOCTYPE html>
+<html lang="en">
+
+<head>
+    <meta charset="utf-8" />
+    <title><?php echo $hesk_settings['tmp_title']; ?></title>
+    <meta http-equiv="X-UA-Compatible" content="IE=Edge" />
+    <meta name="viewport" content="width=device-width,minimum-scale=1.0,maximum-scale=1.0" />
+    <meta name="description" content="" />
+    <meta name="keywords" content="" />
+    <meta name="author" content="" />
+    <meta name="theme-color" content="#fff" />
+    <meta name="format-detection" content="telephone=no" />
+    <link rel="stylesheet" media="all" href="<?php echo TEMPLATE_PATH; ?>customer/css/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.css" />
+    <?php include(TEMPLATE_PATH . '../../head.txt'); ?>
+</head>
+
+<body class="cust-help">
+<?php include(TEMPLATE_PATH . '../../header.txt'); ?>
+<div class="wrapper">
+    <main class="main">
+        <header class="header">
+            <div class="contr">
+                <div class="header__inner">
+                    <a href="<?php echo $hesk_settings['hesk_url']; ?>" class="header__logo">
+                        <?php echo $hesk_settings['hesk_title']; ?>
+                    </a>
+                    <?php if ($hesk_settings['can_sel_lang']): ?>
+                        <div class="header__lang">
+                            <form method="get" action="" style="margin:0;padding:0;border:0;white-space:nowrap;">
+                                <div class="dropdown-select center out-close">
+                                    <select name="language" onchange="this.form.submit()">
+                                        <?php hesk_listLanguages(); ?>
+                                    </select>
+                                </div>
+                                <?php foreach (hesk_getCurrentGetParameters() as $key => $value): ?>
+                                    <input type="hidden" name="<?php echo hesk_htmlentities($key); ?>"
+                                           value="<?php echo hesk_htmlentities($value); ?>">
+                                <?php endforeach; ?>
+                            </form>
+                        </div>
+                    <?php endif; ?>
+                </div>
+            </div>
+        </header>
+        <div class="breadcrumbs">
+            <div class="contr">
+                <div class="breadcrumbs__inner">
+                    <a href="<?php echo $hesk_settings['site_url']; ?>">
+                        <span><?php echo $hesk_settings['site_title']; ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <a href="<?php echo $hesk_settings['hesk_url']; ?>">
+                        <span><?php echo $hesk_settings['hesk_title']; ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <a href="knowledgebase.php">
+                        <span><?php echo $hesklang['kb_text']; ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <div class="last"><?php echo $article['subject']; ?></div>
+                </div>
+            </div>
+        </div>
+        <div class="main__content">
+            <div class="contr">
+                <div class="ticket ticket--article">
+                    <div class="ticket__body">
+                        <article class="ticket__body_block naked">
+                            <h2><?php echo $article['subject']; ?></h2>
+                            <div class="block--description">
+                                <?php echo $article['content']; ?>
+                            </div>
+                            <?php foreach ($attachments as $attachment): ?>
+                            <div class="block--uploads">
+                                <svg class="icon icon-attach">
+                                    <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-attach"></use>
+                                </svg>
+                                <a href="download_attachment.php?kb_att=<?php echo $attachment['id']; ?>" rel="nofollow">
+                                    <?php echo $attachment['name']; ?>
+                                </a>
+                            </div>
+                            <?php
+                            endforeach;
+                            if ($showRating):
+                            ?>
+                            <div class="ticket__block-footer">
+                                <span><?php echo $hesklang['rart']; ?></span>
+                                <a href="knowledgebase.php?rating=5&amp;id=<?php echo $article['id']; ?>" class="link">
+                                    <?php echo $hesklang['yes_title_case']; ?>
+                                </a>
+                                <span>|</span>
+                                <a href="knowledgebase.php?rating=1&amp;id=<?php echo $article['id']; ?>" class="link">
+                                    <?php echo $hesklang['no_title_case']; ?>
+                                </a>
+                            </div>
+                            <?php endif; ?>
+                        </article>
+                    </div>
+                    <div class="ticket__params">
+                        <section class="params--block details">
+                            <h4 class="accordion-title">
+                                <span><?php echo $hesklang['ad']; ?></span>
+                            </h4>
+                            <div class="accordion-body">
+                                <div class="row">
+                                    <div class="title"><?php echo $hesklang['aid']; ?>:</div>
+                                    <div class="value"><?php echo $article['id']; ?></div>
+                                </div>
+                                <div class="row">
+                                    <div class="title"><?php echo $hesklang['category']; ?>:</div>
+                                    <div class="value">
+                                        <a href="<?php echo $categoryLink; ?>" class="link">
+                                            <?php echo $article['cat_name']; ?>
+                                        </a>
+                                    </div>
+                                </div>
+                                <?php if ($hesk_settings['kb_date']): ?>
+                                    <div class="row">
+                                        <div class="title"><?php echo $hesklang['dta']; ?>:</div>
+                                        <div class="value"><?php echo hesk_date($article['dt'], true); ?></div>
+                                    </div>
+                                <?php
+                                endif;
+                                if ($hesk_settings['kb_rating'] || $hesk_settings['kb_views']):
+                                ?>
+                                <div class="row">
+                                    <div class="title">
+                                        <?php
+                                        if ($hesk_settings['kb_rating']) {
+                                            echo $hesklang['rating'];
+
+                                            if ($hesk_settings['kb_views']) {
+                                                echo ' ('.$hesklang['votes'].')';
+                                            }
+                                        } elseif ($hesk_settings['kb_views']) {
+                                            echo $hesklang['views'];
+                                        }
+                                        ?>:
+                                    </div>
+                                    <div class="value">
+                                        <div class="rate">
+                                            <?php
+                                            if ($hesk_settings['kb_rating']) {
+                                                echo hesk3_get_customer_rating($article['rating']);
+                                            }
+
+                                            if ($hesk_settings['kb_views'] && $hesk_settings['kb_rating']): ?>
+                                                <span class="lightgrey">(<?php echo $article['views']; ?>)</span>
+                                            <?php elseif ($hesk_settings['kb_views']): ?>
+                                                <span>
+                                                    <?php echo $article['views']; ?>
+                                                </span>
+                                            <?php endif; ?>
+                                        </div>
+                                    </div>
+                                </div>
+                                <?php endif; ?>
+                            </div>
+                        </section>
+                        <?php if (count($relatedArticles) > 0): ?>
+                        <section class="params--block">
+                            <h4 class="accordion-title">
+                                <span><?php echo $hesklang['relart']; ?></span>
+                            </h4>
+                            <div class="accordion-body">
+                                <ul class="list">
+                                    <?php foreach ($relatedArticles as $id => $subject): ?>
+                                    <li>
+                                        <a href="knowledgebase.php?article=<?php echo $id; ?>">
+                                            <?php echo $subject; ?>
+                                        </a>
+                                    </li>
+                                    <?php endforeach; ?>
+                                </ul>
+                            </div>
+                        </section>
+                        <?php endif; ?>
+                    </div>
+                </div>
+                <div class="divider"></div>
+            </div>
+        </div>
+<?php
+/*******************************************************************************
+The code below handles HESK licensing and must be included in the template.
+
+Removing this code is a direct violation of the HESK End User License Agreement,
+will void all support and may result in unexpected behavior.
+
+To purchase a HESK license and support future HESK development please visit:
+https://www.hesk.com/buy.php
+*******************************************************************************/
+$hesk_settings['hesk_license']('Qo8Zm9vdGVyIGNsYXNzPSJmb290ZXIiPg0KICAgIDxwIGNsY
+XNzPSJ0ZXh0LWNlbnRlciI+UG93ZXJlZCBieSA8YSBocmVmPSJodHRwczovL3d3dy5oZXNrLmNvbSIgY
+2xhc3M9ImxpbmsiPkhlbHAgRGVzayBTb2Z0d2FyZTwvYT4gPHNwYW4gY2xhc3M9ImZvbnQtd2VpZ2h0L
+WJvbGQiPkhFU0s8L3NwYW4+LCBpbiBwYXJ0bmVyc2hpcCB3aXRoIDxhIGhyZWY9Imh0dHBzOi8vd3d3L
+nN5c2FpZC5jb20vP3V0bV9zb3VyY2U9SGVzayZhbXA7dXRtX21lZGl1bT1jcGMmYW1wO3V0bV9jYW1wY
+Wlnbj1IZXNrUHJvZHVjdF9Ub19IUCIgY2xhc3M9ImxpbmsiPlN5c0FpZCBUZWNobm9sb2dpZXM8L2E+P
+C9wPg0KPC9mb290ZXI+DQo=',"\104", "347db01e129edd4b3877f70ea6fed019462ae827");
+/*******************************************************************************
+END LICENSE CODE
+*******************************************************************************/
+?>
+    </main>
+</div>
+<?php include(TEMPLATE_PATH . '../../footer.txt'); ?>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery-3.4.1.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/hesk_functions.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/svg4everybody.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.scrollbar.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/selectize.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.en.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.autocomplete.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.js"></script>
+</body>
+</html>
diff --git a/hesk/theme/hesk3/customer/knowledgebase/view-category.php b/hesk/theme/hesk3/customer/knowledgebase/view-category.php
new file mode 100644
index 0000000..33e80a1
--- /dev/null
+++ b/hesk/theme/hesk3/customer/knowledgebase/view-category.php
@@ -0,0 +1,391 @@
+<?php
+global $hesk_settings, $hesklang;
+/**
+ * @var array $currentCategory
+ * @var array $subcategories
+ * @var string $subcategoriesWidth
+ * @var string $parentLink
+ * @var array $articlesInCategory
+ * @var array $serviceMessages
+ * @var boolean $noSearchResults
+ * @var array $topArticles
+ * @var array $latestArticles
+ * @var array $latestArticles
+ */
+
+// This guard is used to ensure that users can't hit this outside of actual HESK code
+if (!defined('IN_SCRIPT')) {
+    die();
+}
+
+require_once(TEMPLATE_PATH . 'customer/util/alerts.php');
+require_once(TEMPLATE_PATH . 'customer/util/kb-search.php');
+require_once(TEMPLATE_PATH . 'customer/util/rating.php');
+
+$service_message_type_to_class = array(
+    '0' => 'none',
+    '1' => 'success',
+    '2' => '', // Info has no CSS class
+    '3' => 'warning',
+    '4' => 'danger'
+);
+?>
+<!DOCTYPE html>
+<html lang="en">
+
+<head>
+    <meta charset="utf-8" />
+    <title><?php echo $hesk_settings['tmp_title']; ?></title>
+    <meta http-equiv="X-UA-Compatible" content="IE=Edge" />
+    <meta name="viewport" content="width=device-width,minimum-scale=1.0,maximum-scale=1.0" />
+    <meta name="description" content="" />
+    <meta name="keywords" content="" />
+    <meta name="author" content="" />
+    <meta name="theme-color" content="#fff" />
+    <meta name="format-detection" content="telephone=no" />
+    <link rel="stylesheet" media="all" href="<?php echo TEMPLATE_PATH; ?>customer/css/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.css" />
+    <!--suppress CssOverwrittenProperties -->
+    <style>
+        .topics__block {
+            width: <?php echo $subcategoriesWidth; ?>;
+        }
+
+        .content .block__head {
+            margin-bottom: <?php echo $currentCategory['id'] != 1 ? '0' : '16px' ?>;
+        }
+
+        .back-link {
+            display; -ms-flexbox;
+            display: flex;
+            margin-bottom: 16px;
+            text-align: center;
+            -ms-flex-align: center;
+            align-items: center;
+            -ms-flex-pack: center;
+            justify-content: center;
+        }
+
+        <?php outputSearchStyling(); ?>
+    </style>
+    <?php include(TEMPLATE_PATH . '../../head.txt'); ?>
+</head>
+
+<body class="cust-help">
+<?php include(TEMPLATE_PATH . '../../header.txt'); ?>
+<div class="wrapper">
+    <main class="main">
+        <header class="header">
+            <div class="contr">
+                <div class="header__inner">
+                    <a href="<?php echo $hesk_settings['hesk_url']; ?>" class="header__logo">
+                        <?php echo $hesk_settings['hesk_title']; ?>
+                    </a>
+                    <?php if ($hesk_settings['can_sel_lang']): ?>
+                        <div class="header__lang">
+                            <form method="get" action="" style="margin:0;padding:0;border:0;white-space:nowrap;">
+                                <div class="dropdown-select center out-close">
+                                    <select name="language" onchange="this.form.submit()">
+                                        <?php hesk_listLanguages(); ?>
+                                    </select>
+                                </div>
+                                <?php foreach (hesk_getCurrentGetParameters() as $key => $value): ?>
+                                    <input type="hidden" name="<?php echo hesk_htmlentities($key); ?>"
+                                           value="<?php echo hesk_htmlentities($value); ?>">
+                                <?php endforeach; ?>
+                            </form>
+                        </div>
+                    <?php endif; ?>
+                </div>
+            </div>
+        </header>
+        <div class="breadcrumbs">
+            <div class="contr">
+                <div class="breadcrumbs__inner">
+                    <a href="<?php echo $hesk_settings['site_url']; ?>">
+                        <span><?php echo $hesk_settings['site_title']; ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <a href="<?php echo $hesk_settings['hesk_url']; ?>">
+                        <span><?php echo $hesk_settings['hesk_title']; ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <?php if ($currentCategory['id'] != 1): ?>
+                    <a href="knowledgebase.php">
+                        <span><?php echo $hesklang['kb_text']; ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <?php endif; ?>
+                    <div class="last"><?php echo $currentCategory['name']; ?></div>
+                </div>
+            </div>
+        </div>
+        <div class="main__content">
+            <div class="contr">
+                <div class="help-search">
+                    <h2 class="search__title"><?php echo $hesklang['how_can_we_help']; ?></h2>
+                    <?php displayKbSearch(); ?>
+                </div>
+                <?php if ($noSearchResults): ?>
+                    <div class="alert warning">
+                        <div class="alert__inner">
+                            <div class="alert__head">
+                                <svg class="icon icon-warning">
+                                    <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-warning"></use>
+                                </svg>
+                                <h6 class="alert__title"><?php echo $hesklang['no_results_found']; ?></h6>
+                            </div>
+                            <p class="alert__descr"><?php echo $hesklang['nosr']; ?></p>
+                        </div>
+                    </div>
+                <?php endif; ?>
+                <?php foreach ($serviceMessages as $service_message): ?>
+                    <div class="alert <?php echo $service_message_type_to_class[$service_message['style']] ?>">
+                        <div class="alert__inner">
+                            <div class="alert__head">
+                                <svg class="icon icon-warning">
+                                    <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-warning"></use>
+                                </svg>
+                                <h6 class="alert__title"><?php echo $service_message['title']; ?></h6>
+                            </div>
+                            <p class="alert__descr">
+                                <?php echo $service_message['message']; ?>
+                            </p>
+                        </div>
+                    </div>
+                <?php endforeach; ?>
+                <div class="content">
+                    <div class="block__head">
+                        <div class="icon-in-circle">
+                            <svg class="icon icon-knowledge">
+                                <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-knowledge"></use>
+                            </svg>
+                        </div>
+                        <h3 class="h-3 ml-1"><?php echo $currentCategory['name']; ?></h3>
+                    </div>
+                    <?php if ($currentCategory['id'] != 1): ?>
+                    <a class="link back-link" href="<?php echo $parentLink; ?>">
+                        (<?php echo $hesklang['back']; ?>)
+                    </a>
+                    <?php
+                    endif;
+                    if (count($subcategories) > 0):
+                    ?>
+                    <div class="topics">
+                        <?php foreach ($subcategories as $subcategory): ?>
+                        <div class="topics__block">
+                            <h5 class="topics__title">
+                                <svg class="icon icon-knowledge">
+                                    <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-knowledge"></use>
+                                </svg>
+                                <span>
+                                    <a class="link" href="knowledgebase.php?category=<?php echo $subcategory['subcategory']['id']; ?>">
+                                        <?php echo $subcategory['subcategory']['name']; ?>
+                                    </a>
+                                </span>
+                            </h5>
+                            <ul class="topics__list">
+                                <?php foreach ($subcategory['articles'] as $article): ?>
+                                <li>
+                                    <a href="knowledgebase.php?article=<?php echo $article['id']; ?>">
+                                        <?php echo $article['subject']; ?>
+                                    </a>
+                                </li>
+                                <?php
+                                endforeach;
+                                if ($subcategory['displayShowMoreLink']):
+                                ?>
+                                <li class="text-bold">
+                                    <a href="knowledgebase.php?category=<?php echo $subcategory['subcategory']['id']; ?>">
+                                        <?php echo $hesklang['m']; ?>
+                                    </a>
+                                </li>
+                                <?php endif; ?>
+                            </ul>
+                        </div>
+                        <?php endforeach; ?>
+                    </div>
+                    <?php endif; ?>
+                </div>
+                <?php if (count($articlesInCategory) > 0): ?>
+                <article class="article">
+                    <div class="block__head">
+                        <h3 class="h-3 text-center"><?php echo $hesklang['ac']; ?></h3>
+                    </div>
+                    <?php foreach ($articlesInCategory as $article): ?>
+                    <a href="knowledgebase.php?article=<?php echo $article['id']; ?>" class="preview">
+                        <div class="icon-in-circle">
+                            <svg class="icon icon-knowledge">
+                                <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-knowledge"></use>
+                            </svg>
+                        </div>
+                        <div class="preview__text">
+                            <h5 class="preview__title"><?php echo $article['subject']; ?></h5>
+                            <p class="navlink__descr"><?php echo $article['content_preview']; ?></p>
+                        </div>
+                        <div class="rate">
+                            <?php
+                            if ($hesk_settings['kb_rating']) {
+                                echo hesk3_get_customer_rating($article['rating']);
+                            }
+
+                            if ($hesk_settings['kb_views'] && $hesk_settings['kb_rating']): ?>
+                                <span class="lightgrey">(<?php echo $article['views']; ?>)</span>
+                            <?php elseif ($hesk_settings['kb_views']): ?>
+                                <span class="lightgrey">
+                                            <?php echo $hesklang['views'] ?>:
+                                            <?php echo $article['views']; ?>
+                                        </span>
+                            <?php endif; ?>
+                        </div>
+                    </a>
+                    <?php endforeach; ?>
+                </article>
+                <?php
+                endif;
+                if (count($topArticles) > 0 || count($latestArticles) > 0):
+                ?>
+                <article class="article">
+                    <div class="tabbed__head">
+                        <ul class="tabbed__head_tabs">
+                            <?php
+                            if (count($topArticles) > 0):
+                                ?>
+                                <li class="current" data-link="tab1">
+                                    <span><?php echo $hesklang['popart']; ?></span>
+                                </li>
+                            <?php
+                            endif;
+                            if (count($latestArticles) > 0):
+                                ?>
+                                <li data-link="tab2">
+                                    <span><?php echo $hesklang['latart']; ?></span>
+                                </li>
+                            <?php endif; ?>
+                        </ul>
+                    </div>
+                    <div class="tabbed__tabs">
+                        <?php if (count($topArticles) > 0): ?>
+                            <div class="tabbed__tabs_tab is-visible" data-tab="tab1">
+                                <?php foreach ($topArticles as $article): ?>
+                                    <a href="knowledgebase.php?article=<?php echo $article['id']; ?>" class="preview">
+                                        <div class="icon-in-circle">
+                                            <svg class="icon icon-knowledge">
+                                                <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-knowledge"></use>
+                                            </svg>
+                                        </div>
+                                        <div class="preview__text">
+                                            <h5 class="preview__title"><?php echo $article['subject'] ?></h5>
+                                            <p>
+                                                <span class="lightgrey"><?php echo $hesklang['kb_cat']; ?>:</span>
+                                                <span class="ml-1"><?php echo $article['category']; ?></span>
+                                            </p>
+                                            <p class="navlink__descr">
+                                                <?php echo $article['content_preview']; ?>
+                                            </p>
+                                        </div>
+                                        <div class="rate">
+                                            <?php
+                                            if ($hesk_settings['kb_rating']) {
+                                                echo hesk3_get_customer_rating($article['rating']);
+                                            }
+
+                                            if ($hesk_settings['kb_views'] && $hesk_settings['kb_rating']): ?>
+                                                <span class="lightgrey">(<?php echo $article['views']; ?>)</span>
+                                            <?php elseif ($hesk_settings['kb_views']): ?>
+                                                <span class="lightgrey">
+                                                    <?php echo $hesklang['views'] ?>:
+                                                    <?php echo $article['views']; ?>
+                                                </span>
+                                            <?php endif; ?>
+                                        </div>
+                                    </a>
+                                <?php endforeach; ?>
+                            </div>
+                        <?php
+                        endif;
+                        if (count($latestArticles) > 0):
+                            ?>
+                            <div class="tabbed__tabs_tab <?php echo count($topArticles) === 0 ? 'is-visible' : ''; ?>" data-tab="tab2">
+                                <?php foreach ($latestArticles as $article): ?>
+                                    <a href="knowledgebase.php?article=<?php echo $article['id']; ?>" class="preview">
+                                        <div class="icon-in-circle">
+                                            <svg class="icon icon-knowledge">
+                                                <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-knowledge"></use>
+                                            </svg>
+                                        </div>
+                                        <div class="preview__text">
+                                            <h5 class="preview__title"><?php echo $article['subject'] ?></h5>
+                                            <p>
+                                                <span class="lightgrey"><?php echo $hesklang['kb_cat']; ?>:</span>
+                                                <span class="ml-1"><?php echo $article['category']; ?></span>
+                                            </p>
+                                            <p class="navlink__descr">
+                                                <?php echo $article['content_preview']; ?>
+                                            </p>
+                                        </div>
+                                        <div class="rate">
+                                            <?php
+                                            if ($hesk_settings['kb_rating']) {
+                                                echo hesk3_get_customer_rating($article['rating']);
+                                            }
+
+                                            if ($hesk_settings['kb_views'] && $hesk_settings['kb_rating']): ?>
+                                                <span class="lightgrey">(<?php echo $article['views']; ?>)</span>
+                                            <?php elseif ($hesk_settings['kb_views']): ?>
+                                                <span class="lightgrey">
+                                                    <?php echo $hesklang['views'] ?>:
+                                                    <?php echo $article['views']; ?>
+                                                </span>
+                                            <?php endif; ?>
+                                        </div>
+                                    </a>
+                                <?php endforeach; ?>
+                            </div>
+                        <?php endif; ?>
+                    </div>
+                </article>
+                <?php endif; ?>
+            </div>
+        </div>
+<?php
+/*******************************************************************************
+The code below handles HESK licensing and must be included in the template.
+
+Removing this code is a direct violation of the HESK End User License Agreement,
+will void all support and may result in unexpected behavior.
+
+To purchase a HESK license and support future HESK development please visit:
+https://www.hesk.com/buy.php
+*******************************************************************************/
+$hesk_settings['hesk_license']('Qo8Zm9vdGVyIGNsYXNzPSJmb290ZXIiPg0KICAgIDxwIGNsY
+XNzPSJ0ZXh0LWNlbnRlciI+UG93ZXJlZCBieSA8YSBocmVmPSJodHRwczovL3d3dy5oZXNrLmNvbSIgY
+2xhc3M9ImxpbmsiPkhlbHAgRGVzayBTb2Z0d2FyZTwvYT4gPHNwYW4gY2xhc3M9ImZvbnQtd2VpZ2h0L
+WJvbGQiPkhFU0s8L3NwYW4+LCBpbiBwYXJ0bmVyc2hpcCB3aXRoIDxhIGhyZWY9Imh0dHBzOi8vd3d3L
+nN5c2FpZC5jb20vP3V0bV9zb3VyY2U9SGVzayZhbXA7dXRtX21lZGl1bT1jcGMmYW1wO3V0bV9jYW1wY
+Wlnbj1IZXNrUHJvZHVjdF9Ub19IUCIgY2xhc3M9ImxpbmsiPlN5c0FpZCBUZWNobm9sb2dpZXM8L2E+P
+C9wPg0KPC9mb290ZXI+DQo=',"\104", "347db01e129edd4b3877f70ea6fed019462ae827");
+/*******************************************************************************
+END LICENSE CODE
+*******************************************************************************/
+?>
+    </main>
+</div>
+<?php include(TEMPLATE_PATH . '../../footer.txt'); ?>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery-3.4.1.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/hesk_functions.js"></script>
+<?php outputSearchJavascript(); ?>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/svg4everybody.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.scrollbar.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/selectize.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.en.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.autocomplete.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.js"></script>
+</body>
+</html>
diff --git a/hesk/theme/hesk3/customer/maintenance.php b/hesk/theme/hesk3/customer/maintenance.php
new file mode 100644
index 0000000..2b5e230
--- /dev/null
+++ b/hesk/theme/hesk3/customer/maintenance.php
@@ -0,0 +1,78 @@
+<?php
+global $hesk_settings, $hesklang;
+/**
+ * @var boolean $heskInstalled
+ */
+
+// This guard is used to ensure that users can't hit this outside of actual HESK code
+if (!defined('IN_SCRIPT')) {
+    die();
+}
+?>
+<!DOCTYPE html>
+<html lang="en">
+
+<head>
+    <meta charset="utf-8" />
+    <title><?php echo $hesk_settings['hesk_title']; ?></title>
+    <meta http-equiv="X-UA-Compatible" content="IE=Edge" />
+    <meta name="viewport" content="width=device-width,minimum-scale=1.0,maximum-scale=1.0" />
+    <meta name="description" content="" />
+    <meta name="keywords" content="" />
+    <meta name="author" content="" />
+    <meta name="theme-color" content="#fff" />
+    <meta name="format-detection" content="telephone=no" />
+    <link rel="stylesheet" media="all" href="<?php echo TEMPLATE_PATH; ?>customer/css/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.css" />
+    <?php include(TEMPLATE_PATH . '../../head.txt'); ?>
+</head>
+
+<body class="cust-help">
+<?php include(TEMPLATE_PATH . '../../header.txt'); ?>
+<div class="wrapper">
+    <main class="main">
+        <header class="header">
+            <div class="contr">
+                <div class="header__inner">
+                    <a href="<?php echo $hesk_settings['hesk_url']; ?>" class="header__logo">
+                        <?php echo $hesk_settings['hesk_title']; ?>
+                    </a>
+                </div>
+            </div>
+        </header>
+        <div class="main__content">
+            <div class="contr">
+                <div class="main__content notice-flash">
+                    <div class="notification orange">
+                        <p><b><?php echo $heskInstalled ? $hesklang['hni1'] : $hesklang['mm1']; ?></b></p>
+                        <p><?php echo $heskInstalled ? $hesklang['hni2'] : $hesklang['mm2']; ?></p>
+                        <p><?php echo $heskInstalled ? $hesklang['hni3'] : $hesklang['mm3']; ?></p>
+                    </div>
+                </div>
+            </div>
+        </div>
+<?php
+/*******************************************************************************
+The code below handles HESK licensing and must be included in the template.
+
+Removing this code is a direct violation of the HESK End User License Agreement,
+will void all support and may result in unexpected behavior.
+
+To purchase a HESK license and support future HESK development please visit:
+https://www.hesk.com/buy.php
+*******************************************************************************/
+$hesk_settings['hesk_license']('Qo8Zm9vdGVyIGNsYXNzPSJmb290ZXIiPg0KICAgIDxwIGNsY
+XNzPSJ0ZXh0LWNlbnRlciI+UG93ZXJlZCBieSA8YSBocmVmPSJodHRwczovL3d3dy5oZXNrLmNvbSIgY
+2xhc3M9ImxpbmsiPkhlbHAgRGVzayBTb2Z0d2FyZTwvYT4gPHNwYW4gY2xhc3M9ImZvbnQtd2VpZ2h0L
+WJvbGQiPkhFU0s8L3NwYW4+LCBpbiBwYXJ0bmVyc2hpcCB3aXRoIDxhIGhyZWY9Imh0dHBzOi8vd3d3L
+nN5c2FpZC5jb20vP3V0bV9zb3VyY2U9SGVzayZhbXA7dXRtX21lZGl1bT1jcGMmYW1wO3V0bV9jYW1wY
+Wlnbj1IZXNrUHJvZHVjdF9Ub19IUCIgY2xhc3M9ImxpbmsiPlN5c0FpZCBUZWNobm9sb2dpZXM8L2E+P
+C9wPg0KPC9mb290ZXI+DQo=',"\104", "347db01e129edd4b3877f70ea6fed019462ae827");
+/*******************************************************************************
+END LICENSE CODE
+*******************************************************************************/
+?>
+    </main>
+</div>
+<?php include(TEMPLATE_PATH . '../../footer.txt'); ?>
+</body>
+</html>
diff --git a/hesk/theme/hesk3/customer/util/alerts.php b/hesk/theme/hesk3/customer/util/alerts.php
new file mode 100644
index 0000000..b2bb829
--- /dev/null
+++ b/hesk/theme/hesk3/customer/util/alerts.php
@@ -0,0 +1,25 @@
+<?php
+// This guard is used to ensure that users can't hit this outside of actual HESK code
+if (!defined('IN_SCRIPT')) {
+    die();
+}
+
+function hesk3_show_messages($messages) {
+    $style_to_class = array(
+        '0' => 'white',
+        '1' => 'green',
+        '2' => 'blue', // Info has no CSS class
+        '3' => 'orange',
+        '4' => 'red'
+    );
+    foreach ($messages as $message):
+    ?>
+    <div class="main__content notice-flash">
+        <div class="notification <?php echo $style_to_class[$message['style']]; ?>">
+            <p><b><?php echo $message['title']; ?></b></p>
+            <?php echo $message['message']; ?>
+        </div>
+    </div>
+<?php
+    endforeach;
+}
\ No newline at end of file
diff --git a/hesk/theme/hesk3/customer/util/custom-fields.php b/hesk/theme/hesk3/customer/util/custom-fields.php
new file mode 100644
index 0000000..e1d43be
--- /dev/null
+++ b/hesk/theme/hesk3/customer/util/custom-fields.php
@@ -0,0 +1,183 @@
+<?php
+// This guard is used to ensure that users can't hit this outside of actual HESK code
+if (!defined('IN_SCRIPT')) {
+    die();
+}
+
+function hesk3_output_custom_fields($customFields) {
+    global $hesk_settings, $hesklang;
+
+    foreach ($customFields as $customField) {
+        switch ($customField['type']) {
+            case 'radio':
+                ?>
+                <div class="form-group <?php echo $customField['iserror'] ? 'isError' : '' ?>">
+                    <label class="label <?php echo $customField['req'] ? 'required' : '' ?>">
+                        <?php echo $customField['title']; ?>
+                    </label>
+                    <?php
+                    $i = 0;
+                    foreach ($customField['value']['options'] as $option):
+                        ?>
+                        <div class="radio-custom">
+                            <input type="radio" name="<?php echo $customField['name'] ?>"
+                                   id="<?php echo $customField['name'].$i; ?>"
+                                   value="<?php echo $option['value']; ?>"
+                                   <?php echo $option['selected'] ? 'checked' : ''; ?>>
+                            <label for="<?php echo $customField['name'].$i; ?>">
+                                <?php echo $option['value']; ?>
+                            </label>
+                        </div>
+                    <?php
+                        $i++;
+                    endforeach; ?>
+                </div>
+            <?php
+                break;
+            case 'select':
+                ?>
+                <section class="param blue-select">
+                    <span class="label <?php echo $customField['req'] ? 'required' : '' ?>"><?php echo $customField['title']; ?></span>
+                    <div class="dropdown-select center out-close">
+                        <select name="<?php echo $customField['name']; ?>">
+                            <?php if (!empty($customField['value']['show_select'])): ?>
+                            <option value=""><?php echo $hesklang['select']; ?></option>
+                            <?php
+                            endif;
+                            $i = 0;
+                            foreach ($customField['value']['options'] as $option):
+                            ?>
+                            <option value="<?php echo hesk_htmlentities($option['value']); ?>" <?php echo $option['selected'] ? 'selected' : '' ?>><?php echo $option['value']; ?></option>
+                            <?php
+                                $i++;
+                            endforeach; ?>
+                        </select>
+                    </div>
+                </section>
+            <?php
+                break;
+            case 'checkbox':
+                ?>
+                <section class="param checkboxs">
+                    <label class="label <?php echo $customField['req'] ? 'required' : '' ?>"><?php echo $customField['title']; ?></label>
+                    <?php
+                    $i = 0;
+                    foreach ($customField['value']['options'] as $option):
+                        ?>
+                    <div class="checkbox-custom">
+                        <input type="checkbox" id="<?php echo $customField['name'].$i; ?>"
+                               name="<?php echo $customField['name']; ?>[]" value="<?php echo $option['value']; ?>"
+                               <?php if ($customField['iserror']): ?>class="isError"<?php endif; ?>
+                            <?php echo $option['selected'] ? 'checked' : ''; ?>>
+                        <label for="<?php echo $customField['name'].$i; ?>"><?php echo $option['value']; ?></label>
+                    </div>
+                        <?php
+                        $i++;
+                    endforeach;
+                    ?>
+                </section>
+                <?php
+                break;
+            case 'textarea':
+                ?>
+                <div class="form-group">
+                    <label class="label <?php echo $customField['req'] ? 'required' : '' ?>"><?php echo $customField['title']; ?></label>
+                    <textarea name="<?php echo $customField['name']; ?>"
+                              rows="<?php echo intval($customField['value']['rows']); ?>"
+                              cols="<?php echo intval($customField['value']['cols']); ?>"
+                              class="form-control <?php if ($customField['iserror']): ?><?php endif; ?>"
+                              <?php echo $customField['req'] ? 'required' : '' ?>><?php echo $customField['original_value']; ?></textarea>
+                </div>
+            <?php
+                break;
+            case 'date':
+                ?>
+                <section class="param calendar">
+                    <label class="label <?php echo $customField['req'] ? 'required' : '' ?>"><?php echo $customField['title']; ?></label>
+                    <div class="calendar--button">
+                        <button type="button">
+                            <svg class="icon icon-calendar">
+                                <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-calendar"></use>
+                            </svg>
+                        </button>
+                        <input name="<?php echo $customField['name']; ?>"
+                               value="<?php echo $customField['original_value']; ?>"
+                               type="text"
+                               class="datepicker">
+                    </div>
+                    <div class="calendar--value" <?php if ($customField['original_value']) { ?>style="display: block"<?php } ?>>
+                        <span><?php echo $customField['original_value']; ?></span>
+                        <i class="close">
+                            <svg class="icon icon-close">
+                                <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-close"></use>
+                            </svg>
+                        </i>
+                    </div>
+                </section>
+            <?php
+                break;
+            case 'email':
+                $suggest = $hesk_settings['detect_typos'] ?
+                    'onblur="HESK_FUNCTIONS.suggestEmail(\''.$customField['name'].'\', \''.$customField['name'].'_suggestions\', 0'.($customField['value']['multiple'] ? ',1' : '').')"' :
+                    '';
+                ?>
+                <div class="form-group">
+                    <label class="label <?php echo $customField['req'] ? 'required' : '' ?>">
+                        <?php echo $customField['title']; ?>
+                    </label>
+                    <input type="email"
+                           id="<?php echo $customField['name']; ?>"
+                           class="form-control"
+                           value="<?php echo $customField['original_value']; ?>"
+                           name="<?php echo $customField['name']; ?>"
+                           <?php echo $customField['req'] ? 'required' : '' ?>
+                            <?php echo $suggest; ?>>
+                    <div id="<?php echo $customField['name']; ?>_suggestions"></div>
+                </div>
+            <?php
+                break;
+            case 'hidden':
+                ?>
+                <input type="hidden"
+                       name="<?php echo $customField['name']; ?>"
+                       value="<?php echo $customField['value']['default_value']; ?>">
+            <?php
+                break;
+            default:
+                ?>
+                <div class="form-group">
+                    <label class="label <?php echo $customField['req'] ? 'required' : '' ?>">
+                        <?php echo $customField['title']; ?>
+                    </label>
+                    <input type="text" class="form-control <?php if ($customField['iserror']) { ?>isError<?php } ?>"
+                           value="<?php echo $customField['value']['default_value']; ?>"
+                           name="<?php echo $customField['name']; ?>"
+                           <?php echo $customField['req'] ? 'required' : '' ?>>
+                </div>
+            <?php
+                break;
+        }
+    }
+}
+
+function hesk3_output_custom_fields_for_display($customFields) {
+    foreach ($customFields as $customField)
+    {
+        switch ($customField['type'])
+        {
+            case 'email':
+                $customField['value'] = '<a href="mailto:'.$customField['value'].'">'.$customField['value'].'</a>';
+                break;
+            case 'date':
+                $customField['value'] = hesk_custom_date_display_format($customField['value'], $customField['date_format']);
+                break;
+        }
+
+        echo '
+            <div>
+                <span style="color: #959eb0">'.$customField['name:'].'</span>
+                <span>'.$customField['value'].'</span>
+            </div>
+            ';
+    }
+}
\ No newline at end of file
diff --git a/hesk/theme/hesk3/customer/util/kb-search.php b/hesk/theme/hesk3/customer/util/kb-search.php
new file mode 100644
index 0000000..f73e289
--- /dev/null
+++ b/hesk/theme/hesk3/customer/util/kb-search.php
@@ -0,0 +1,91 @@
+<?php
+// This guard is used to ensure that users can't hit this outside of actual HESK code
+if (!defined('IN_SCRIPT')) {
+    die();
+}
+
+function displayKbSearch() {
+    global $hesk_settings, $hesklang;
+
+    if ($hesk_settings['kb_search'] && $hesk_settings['kb_enable']): ?>
+        <form action="knowledgebase.php" method="get" style="display: inline; margin: 0;" name="searchform">
+            <div class="search__form">
+                <div class="form-group">
+                    <button class="btn search__submit">
+                        <svg class="icon icon-search">
+                            <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-search"></use>
+                        </svg>
+                    </button>
+                    <input id="kb_search" name="search" class="form-control" type="text" placeholder="<?php echo $hesklang['search_for_articles']; ?>">
+                    <?php if ($hesk_settings['kb_search'] === 1): ?>
+                        <button id="search-button" type="submit" class="btn btn-full"><?php echo $hesklang['search']; ?></button>
+                    <?php endif; ?>
+                </div>
+                <div class="kb-suggestions" style="margin: 0 auto; width: 100%; max-width: 752px; display: none">
+                    <div class="alert none">
+                        <div class="alert__inner">
+                            <div class="alert__head">
+                                <h6 class="alert__title"><?php echo $hesklang['sc']; ?>:</h6>
+                            </div>
+                            <ul id="kb-suggestion-list" class="type--list">
+                            </ul>
+                        </div>
+                    </div>
+                </div>
+            </div>
+        </form>
+    <?php
+    endif;
+}
+
+function outputSearchStyling() {
+    global $hesk_settings;
+
+    if (!$hesk_settings['kb_search'] || !$hesk_settings['kb_enable']) return;
+
+    if ($hesk_settings['kb_search'] === 1): ?>
+        #kb_search {
+            width: 70%;
+        }
+        #search-button {
+            width: 30%;
+            margin-left: 10px;
+            height: inherit;
+        }
+        <?php
+    endif;
+}
+
+function outputSearchJavascript() {
+    global $hesk_settings, $hesklang;
+
+    if (!$hesk_settings['kb_search'] || !$hesk_settings['kb_enable']) return;
+
+    ?>
+    <script>
+        var noArticlesFoundText = <?php echo json_encode($hesklang['nsfo']); ?>;
+
+        $(document).ready(function() {
+            HESK_FUNCTIONS.getKbSearchSuggestions($('#kb_search'), function(data) {
+                $('.kb-suggestions').show();
+                var $suggestionList = $('#kb-suggestion-list');
+                $suggestionList.html('');
+                var format = '<li style="margin-bottom: 5px">' +
+                    '<a class="link" href="knowledgebase.php?article={0}">{1}</a>' +
+                    '<br>' +
+                    '{2}' +
+                    '</li>';
+                var results = false;
+                $.each(data, function() {
+                    results = true;
+                    $('#kb-suggestion-list').append(format.replace('{0}', this.id).replace('{1}', this.subject).replace('{2}', this.contentPreview));
+                });
+
+                if (!results) {
+                    $suggestionList.append('<li>' + noArticlesFoundText + '</li>');
+                }
+            });
+        });
+    </script>
+    <?php
+}
\ No newline at end of file
diff --git a/hesk/theme/hesk3/customer/util/rating.php b/hesk/theme/hesk3/customer/util/rating.php
new file mode 100644
index 0000000..4f31754
--- /dev/null
+++ b/hesk/theme/hesk3/customer/util/rating.php
@@ -0,0 +1,21 @@
+<?php
+// This guard is used to ensure that users can't hit this outside of actual HESK code
+if (!defined('IN_SCRIPT')) {
+    die();
+}
+
+function hesk3_get_customer_rating($num) {
+    $rounded_num = intval(hesk_round_to_half($num) * 10);
+
+    return '
+    <div class="star-rate rate-'. $rounded_num .'">
+        <svg class="icon icon-star-stroke">
+            <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-star-stroke"></use>
+        </svg>
+        <div class="star-filled">
+            <svg class="icon icon-star-filled">
+                <use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-star-filled"></use>
+            </svg>
+        </div>
+    </div>';
+}
\ No newline at end of file
diff --git a/hesk/theme/hesk3/customer/view-ticket/form.php b/hesk/theme/hesk3/customer/view-ticket/form.php
new file mode 100644
index 0000000..826bc92
--- /dev/null
+++ b/hesk/theme/hesk3/customer/view-ticket/form.php
@@ -0,0 +1,214 @@
+<?php
+global $hesk_settings, $hesklang;
+/**
+ * @var string $trackingId
+ * @var string $email
+ * @var boolean $rememberEmail
+ * @var boolean $submittedForgotTrackingIdForm
+ */
+
+// This guard is used to ensure that users can't hit this outside of actual HESK code
+if (!defined('IN_SCRIPT')) {
+    die();
+}
+
+require_once(TEMPLATE_PATH . 'customer/util/alerts.php');
+?>
+<!DOCTYPE html>
+<html lang="en">
+
+<head>
+    <meta charset="utf-8" />
+    <title><?php echo $hesk_settings['hesk_title']; ?></title>
+    <meta http-equiv="X-UA-Compatible" content="IE=Edge" />
+    <meta name="viewport" content="width=device-width,minimum-scale=1.0,maximum-scale=1.0" />
+    <meta name="description" content="" />
+    <meta name="keywords" content="" />
+    <meta name="author" content="" />
+    <meta name="theme-color" content="#fff" />
+    <meta name="format-detection" content="telephone=no" />
+    <link rel="stylesheet" media="all" href="<?php echo TEMPLATE_PATH; ?>customer/css/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.css" />
+
+    <style>
+        #forgot-tid-submit {
+            width: 200px;
+        }
+    </style>
+    <?php include(TEMPLATE_PATH . '../../head.txt'); ?>
+</head>
+
+<body class="cust-help">
+<?php include(TEMPLATE_PATH . '../../header.txt'); ?>
+<div class="wrapper">
+    <main class="main">
+        <header class="header">
+            <div class="contr">
+                <div class="header__inner">
+                    <a href="<?php echo $hesk_settings['hesk_url']; ?>" class="header__logo">
+                        <?php echo $hesk_settings['hesk_title']; ?>
+                    </a>
+                    <?php if ($hesk_settings['can_sel_lang']): ?>
+                        <div class="header__lang">
+                            <form method="get" action="" style="margin:0;padding:0;border:0;white-space:nowrap;">
+                                <div class="dropdown-select center out-close">
+                                    <select name="language" onchange="this.form.submit()">
+                                        <?php hesk_listLanguages(); ?>
+                                    </select>
+                                </div>
+                                <?php foreach (hesk_getCurrentGetParameters() as $key => $value): ?>
+                                    <input type="hidden" name="<?php echo hesk_htmlentities($key); ?>"
+                                           value="<?php echo hesk_htmlentities($value); ?>">
+                                <?php endforeach; ?>
+                            </form>
+                        </div>
+                    <?php endif; ?>
+                </div>
+            </div>
+        </header>
+        <div class="breadcrumbs">
+            <div class="contr">
+                <div class="breadcrumbs__inner">
+                    <a href="<?php echo $hesk_settings['site_url']; ?>">
+                        <span><?php echo $hesk_settings['site_title']; ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <a href="<?php echo $hesk_settings['hesk_url']; ?>">
+                        <span><?php echo $hesk_settings['hesk_title']; ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <div class="last"><?php echo $hesklang['view_ticket']; ?></div>
+                </div>
+            </div>
+        </div>
+        <div class="main__content">
+            <div class="contr">
+                <div style="margin-bottom: 20px;">
+                    <?php
+                    hesk3_show_messages($messages);
+                    ?>
+                </div>
+                <h3 class="article__heading article__heading--form">
+                    <div class="icon-in-circle">
+                        <svg class="icon icon-document">
+                            <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-document"></use>
+                        </svg>
+                    </div>
+                    <span class="ml-1"><?php echo $hesklang['view_existing']; ?></span>
+                </h3>
+                <form action="ticket.php" method="get" name="form2" id="formNeedValidation" class="form form-submit-ticket ticket-create" novalidate>
+                    <section class="form-groups centered">
+                        <div class="form-group required">
+                            <label class="label"><?php echo $hesklang['ticket_trackID']; ?></label>
+                            <input type="text" name="track" maxlength="20" class="form-control" value="<?php echo $trackingId; ?>" required>
+                            <div class="form-control__error"><?php echo $hesklang['this_field_is_required']; ?></div>
+                        </div>
+                        <?php
+                        $tmp = '';
+                        if ($hesk_settings['email_view_ticket'])
+                        {
+                            $tmp = 'document.form1.email.value=document.form2.e.value;';
+                            ?>
+                            <div class="form-group required">
+                                <label class="label"><?php echo $hesklang['email']; ?></label>
+                                <input type="email" class="form-control" name="e" size="35" value="<?php echo $email; ?>" required>
+                                <div class="form-control__error"><?php echo $hesklang['this_field_is_required']; ?></div>
+                            </div>
+                            <div class="form-group">
+                                <div class="checkbox-custom">
+                                    <input type="hidden" name="f" value="1">
+                                    <input type="checkbox" name="r" value="Y" id="inputRememberMyEmail" <?php if ($rememberEmail) { ?>checked<?php } ?>>
+                                    <label for="inputRememberMyEmail"><?php echo $hesklang['rem_email']; ?></label>
+                                </div>
+                            </div>
+                            <?php
+                        }
+                        ?>
+                    </section>
+                    <div class="form-footer">
+                        <button type="submit" class="btn btn-full" ripple="ripple">View Ticket</button>
+                        <a href="javascript:" onclick="$('#forgot').toggle()" class="link"><?php echo $hesklang['forgot_tid']; ?></a>
+                    </div>
+                </form>
+                <div id="forgot" style="display: <?php echo $submittedForgotTrackingIdForm ? 'block' : 'none'; ?>;">
+                    <div class="alert warning">
+                        <div class="alert__inner">
+                            <div class="alert__head">
+                                <svg class="icon icon-warning">
+                                    <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-warning"></use>
+                                </svg>
+                                <h6 class="alert__title"><?php echo $hesklang['forgot_tid'];?></h6>
+                            </div>
+                            <div class="alert__descr">
+                                <p><?php echo $hesklang['tid_mail']; ?></p>
+                                <form action="index.php" method="post" name="form1" class="form">
+                                    <div class="form-group">
+                                        <label class="label" style="display: none"><?php echo $hesklang['email']; ?></label>
+                                        <input type="email" class="form-control" name="email" value="<?php echo $email; ?>">
+                                    </div>
+                                    <div class="form-group">
+                                        <div class="radio-custom">
+                                            <input type="radio" name="open_only" id="open_only1" value="1" <?php echo $hesk_settings['open_only'] ? 'checked' : ''; ?>>
+                                            <label for="open_only1">
+                                                <?php echo $hesklang['oon1']; ?>
+                                            </label>
+                                        </div>
+                                        <div class="radio-custom">
+                                            <input type="radio" name="open_only" id="open_only0" value="0" <?php echo !$hesk_settings['open_only'] ? 'checked' : ''; ?>>
+                                            <label for="open_only0">
+                                                <?php echo $hesklang['oon2']; ?>
+                                            </label>
+                                        </div>
+                                    </div>
+                                    <input type="hidden" name="a" value="forgot_tid">
+                                    <button id="forgot-tid-submit" type="submit" class="btn btn-full"><?php echo $hesklang['tid_send']; ?></button>
+                                </form>
+                            </div>
+                        </div>
+                    </div>
+                </div>
+            </div>
+        </div>
+<?php
+/*******************************************************************************
+The code below handles HESK licensing and must be included in the template.
+
+Removing this code is a direct violation of the HESK End User License Agreement,
+will void all support and may result in unexpected behavior.
+
+To purchase a HESK license and support future HESK development please visit:
+https://www.hesk.com/buy.php
+*******************************************************************************/
+$hesk_settings['hesk_license']('Qo8Zm9vdGVyIGNsYXNzPSJmb290ZXIiPg0KICAgIDxwIGNsY
+XNzPSJ0ZXh0LWNlbnRlciI+UG93ZXJlZCBieSA8YSBocmVmPSJodHRwczovL3d3dy5oZXNrLmNvbSIgY
+2xhc3M9ImxpbmsiPkhlbHAgRGVzayBTb2Z0d2FyZTwvYT4gPHNwYW4gY2xhc3M9ImZvbnQtd2VpZ2h0L
+WJvbGQiPkhFU0s8L3NwYW4+LCBpbiBwYXJ0bmVyc2hpcCB3aXRoIDxhIGhyZWY9Imh0dHBzOi8vd3d3L
+nN5c2FpZC5jb20vP3V0bV9zb3VyY2U9SGVzayZhbXA7dXRtX21lZGl1bT1jcGMmYW1wO3V0bV9jYW1wY
+Wlnbj1IZXNrUHJvZHVjdF9Ub19IUCIgY2xhc3M9ImxpbmsiPlN5c0FpZCBUZWNobm9sb2dpZXM8L2E+P
+C9wPg0KPC9mb290ZXI+DQo=',"\104", "347db01e129edd4b3877f70ea6fed019462ae827");
+/*******************************************************************************
+END LICENSE CODE
+*******************************************************************************/
+?>
+    </main>
+</div>
+<?php include(TEMPLATE_PATH . '../../footer.txt'); ?>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery-3.4.1.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/hesk_functions.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/svg4everybody.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.scrollbar.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/selectize.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.en.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.autocomplete.js"></script>
+<script>
+    $(document).ready(function() {
+        $('#select_category').selectize();
+    });
+</script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.js"></script>
+</body>
+</html>
diff --git a/hesk/theme/hesk3/customer/view-ticket/partial/add-reply.php b/hesk/theme/hesk3/customer/view-ticket/partial/add-reply.php
new file mode 100644
index 0000000..61a9dea
--- /dev/null
+++ b/hesk/theme/hesk3/customer/view-ticket/partial/add-reply.php
@@ -0,0 +1,64 @@
+<?php
+// This guard is used to ensure that users can't hit this outside of actual HESK code
+if (!defined('IN_SCRIPT')) {
+    die();
+}
+
+function showReplyForm($trackingId, $email, $reopen) {
+    global $hesk_settings, $hesklang;
+    ?>
+    <article class="ticket__body_block">
+        <div class="text-bold"><?php echo $hesklang['add_reply']; ?></div>
+        <form method="post" action="reply_ticket.php" class="form form--reply" enctype="multipart/form-data">
+            <div class="form-group required">
+                <label class="label"><?php echo $hesklang['message']; ?></label>
+                <textarea name="message" class="form-control"><?php if (isset($_SESSION['ticket_message'])) {
+                        echo stripslashes(hesk_input($_SESSION['ticket_message']));
+                    } ?></textarea>
+            </div>
+            <?php
+            /* attachments */
+            if ($hesk_settings['attachments']['use']) {
+                ?>
+                <section class="param param--attach">
+                    <span class="label"><?php echo $hesklang['attachments']; ?></span>
+                    <div class="attach">
+                        <?php
+                        for ($i = 1; $i <= $hesk_settings['attachments']['max_number']; $i++) {
+                            echo '<input type="file" name="attachment[' . $i . ']" size="50"><br>';
+                        }
+                        ?>
+                        <div class="attach-tooltype">
+                            <span><?php echo sprintf($hesklang['maximum_x_attachments'], $hesk_settings['attachments']['max_number']); ?></span>
+                            <a onclick="HESK_FUNCTIONS.openWindow('file_limits.php',250,500)">
+                                <div class="tooltype right">
+                                    <svg class="icon icon-info">
+                                        <use
+                                            xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-info"></use>
+                                    </svg>
+                                </div>
+                            </a>
+                        </div>
+                    </div>
+                </section>
+                <?php
+            }
+            ?>
+            <section class="form__submit">
+                <input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
+                <input type="hidden" name="orig_track" value="<?php echo $trackingId; ?>">
+                <button type="submit" class="btn btn-full"
+                        ripple="ripple"><?php echo $hesklang['submit_reply']; ?></button>
+                <?php
+                if ($hesk_settings['email_view_ticket']) {
+                    echo '<input type="hidden" name="e" value="' . $email . '">';
+                }
+                if ($reopen) {
+                    echo '<input type="hidden" name="reopen" value="1">';
+                }
+                ?>
+            </section>
+        </form>
+    </article>
+    <?php
+}
\ No newline at end of file
diff --git a/hesk/theme/hesk3/customer/view-ticket/view-ticket.php b/hesk/theme/hesk3/customer/view-ticket/view-ticket.php
new file mode 100644
index 0000000..0ebb118
--- /dev/null
+++ b/hesk/theme/hesk3/customer/view-ticket/view-ticket.php
@@ -0,0 +1,360 @@
+<?php
+global $hesk_settings, $hesklang;
+/**
+ * @var array $ticket
+ * @var boolean $ticketJustReopened
+ * @var string $trackingID
+ * @var int $numberOfReplies
+ * @var array $category
+ * @var array $replies
+ * @var string $email
+ * @var array $customFieldsBeforeMessage
+ * @var array $customFieldsAfterMessage
+ */
+
+// This guard is used to ensure that users can't hit this outside of actual HESK code
+if (!defined('IN_SCRIPT')) {
+    die();
+}
+
+require_once(TEMPLATE_PATH . 'customer/util/alerts.php');
+require_once(TEMPLATE_PATH . 'customer/util/custom-fields.php');
+require(TEMPLATE_PATH . 'customer/view-ticket/partial/add-reply.php');
+?>
+<!DOCTYPE html>
+<html lang="en">
+
+<head>
+    <meta charset="utf-8" />
+    <title><?php echo $hesk_settings['hesk_title']; ?></title>
+    <meta http-equiv="X-UA-Compatible" content="IE=Edge" />
+    <meta name="viewport" content="width=device-width,minimum-scale=1.0,maximum-scale=1.0" />
+    <meta name="description" content="" />
+    <meta name="keywords" content="" />
+    <meta name="author" content="" />
+    <meta name="theme-color" content="#fff" />
+    <meta name="format-detection" content="telephone=no" />
+    <link rel="stylesheet" media="all" href="<?php echo TEMPLATE_PATH; ?>customer/css/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.css" />
+    <?php include(TEMPLATE_PATH . '../../head.txt'); ?>
+</head>
+
+<body class="cust-help">
+<?php include(TEMPLATE_PATH . '../../header.txt'); ?>
+<div class="wrapper">
+    <main class="main">
+        <header class="header">
+            <div class="contr">
+                <div class="header__inner">
+                    <a href="<?php echo $hesk_settings['hesk_url']; ?>" class="header__logo">
+                        <?php echo $hesk_settings['hesk_title']; ?>
+                    </a>
+                    <?php if ($hesk_settings['can_sel_lang']): ?>
+                        <div class="header__lang">
+                            <form method="get" action="" style="margin:0;padding:0;border:0;white-space:nowrap;">
+                                <div class="dropdown-select center out-close">
+                                    <select name="language" onchange="this.form.submit()">
+                                        <?php hesk_listLanguages(); ?>
+                                    </select>
+                                </div>
+                                <?php foreach (hesk_getCurrentGetParameters() as $key => $value): ?>
+                                    <input type="hidden" name="<?php echo hesk_htmlentities($key); ?>"
+                                           value="<?php echo hesk_htmlentities($value); ?>">
+                                <?php endforeach; ?>
+                            </form>
+                        </div>
+                    <?php endif; ?>
+                </div>
+            </div>
+        </header>
+        <div class="breadcrumbs">
+            <div class="contr">
+                <div class="breadcrumbs__inner">
+                    <a href="<?php echo $hesk_settings['site_url']; ?>">
+                        <span><?php echo $hesk_settings['site_title']; ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <a href="<?php echo $hesk_settings['hesk_url']; ?>">
+                        <span><?php echo $hesk_settings['hesk_title']; ?></span>
+                    </a>
+                    <svg class="icon icon-chevron-right">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
+                    </svg>
+                    <div class="last"><?php echo $hesklang['your_ticket']; ?></div>
+                </div>
+            </div>
+        </div>
+        <div class="main__content">
+            <div class="contr">
+                <div style="margin-bottom: 20px;">
+                    <?php
+                    hesk3_show_messages($messages);
+                    ?>
+                </div>
+                <div class="ticket">
+                    <div class="ticket__body">
+                        <?php
+                        // Print "Submit a reply" form?
+                        if (($ticket['locked'] != 1 && $ticket['status'] != 3 && $hesk_settings['reply_top'] == 1) ||
+                            $ticketJustReopened) {
+                            showReplyForm($trackingID, $email, $ticketJustReopened);
+                        }
+
+                        if ($hesk_settings['new_top']) {
+                            displayReplies($replies, $trackingID);
+                        }
+                        ?>
+                        <article class="ticket__body_block">
+                            <h3><?php echo $ticket['subject']; ?></h3>
+                            <div class="block--head">
+                                <div class="d-flex">
+                                    <div class="contact">
+                                        <span><?php echo $hesklang['name']; ?>:</span>
+                                        <span><?php echo $ticket['name']; ?></span>
+                                    </div>
+                                    <?php if ($ticket['email'] != ''): ?>
+                                    <div class="contact">
+                                        <span><?php echo $hesklang['email']; ?>:</span>
+                                        <a href="mailto:<?php echo $ticket['email']; ?>" class="link">
+                                            <?php echo $ticket['email']; ?>
+                                        </a>
+                                    </div>
+                                    <?php endif; ?>
+                                    <time class="date"><?php echo hesk_date($ticket['dt'], true); ?></time>
+                                </div>
+                                <a href="print.php?track=<?php echo $ticket['trackid'].$hesk_settings['e_query']; ?>" class="btn btn-action">
+                                    <svg class="icon icon-print">
+                                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-print"></use>
+                                    </svg>
+                                </a>
+                            </div>
+                            <?php
+                            hesk3_output_custom_fields_for_display($customFieldsBeforeMessage);
+                            if ($ticket['message'] != ''):
+                                ?>
+                            <div class="block--description">
+                                <p><?php echo $ticket['message']; ?></p>
+                            </div>
+                            <?php
+                            endif;
+                            hesk3_output_custom_fields_for_display($customFieldsAfterMessage);
+                            listAttachments($ticket['attachments'], $trackingID);
+                            ?>
+                        </article>
+                        <?php
+                        if (!$hesk_settings['new_top']) {
+                            displayReplies($replies, $trackingID);
+                        }
+
+                        if ($ticket['locked'] != 1 && $ticket['status'] != 3 && !$hesk_settings['reply_top']) {
+                            showReplyForm($trackingID, $email, false);
+                        }
+                        ?>
+                    </div>
+                    <div class="ticket__params">
+                        <section class="params--block details  collapsed-on-xs">
+                            <h4 class="accordion-title">
+                                <span><?php echo $hesklang['ticket_details']; ?></span>
+                                <a href="ticket.php?track=<?php echo $ticket['trackid'].$hesk_settings['e_query']; ?>" class="btn link">
+                                    <svg class="icon icon-refresh">
+                                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-refresh"></use>
+                                    </svg>
+                                    <span class="ml-1"><?php echo $hesklang['refresh_page']; ?></span>
+                                </a>
+                                <button class="btn btn-toggler">
+                                    <svg class="icon icon-chevron-down">
+                                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-down"></use>
+                                    </svg>
+                                </button>
+                            </h4>
+                            <div class="accordion-body">
+                                <div class="row">
+                                    <div class="title"><?php echo $hesklang['trackID']; ?>:</div>
+                                    <?php if ($hesk_settings['sequential']): ?>
+                                    <div class="value">
+                                        <?php echo $trackingID; ?>
+                                        (<?php echo $hesklang['seqid']; ?>: <?php echo $ticket['id']; ?>)
+                                    </div>
+                                    <?php else: ?>
+                                        <div class="value">
+                                            <?php echo $trackingID; ?>
+                                        </div>
+                                    <?php endif; ?>
+                                </div>
+                                <div class="row">
+                                    <div class="title"><?php echo $hesklang['ticket_status']; ?>:</div>
+                                    <?php
+                                    if ($ticket['status'] == 3) {
+                                        $status_action = ($ticket['locked'] != 1 && $hesk_settings['custopen']) ? ' <a class="link" href="change_status.php?track='.$trackingID.$hesk_settings['e_query'].'&amp;s=2&amp;Refresh='.rand(10000,99999).'&amp;token='.hesk_token_echo(0).'">'.$hesklang['open_action'].'</a>' : '';
+                                    } elseif ($hesk_settings['custclose']) {
+                                        $status_action = ' <a class="link ml-1" href="change_status.php?track='.$trackingID.$hesk_settings['e_query'].'&amp;s=3&amp;Refresh='.rand(10000,99999).'&amp;token='.hesk_token_echo(0).'">'.$hesklang['close_action'].'</a>';
+                                    } else {
+                                        $status_action = '';
+                                    }
+                                    ?>
+                                    <div class="value"><?php echo hesk_get_ticket_status($ticket['status'], $status_action); ?></div>
+                                </div>
+                                <div class="row">
+                                    <div class="title"><?php echo $hesklang['created_on']; ?>:</div>
+                                    <div class="value"><?php echo hesk_date($ticket['dt'], true); ?></div>
+                                </div>
+                                <div class="row">
+                                    <div class="title"><?php echo $hesklang['last_update']; ?>:</div>
+                                    <div class="value"><?php echo hesk_date($ticket['lastchange'], true); ?></div>
+                                </div>
+                                <div class="row">
+                                    <div class="title"><?php echo $hesklang['last_replier']; ?>:</div>
+                                    <div class="value"><?php echo $ticket['repliername']; ?></div>
+                                </div>
+                                <div class="row">
+                                    <div class="title"><?php echo $hesklang['category']; ?>:</div>
+                                    <div class="value"><?php echo $category['name']; ?></div>
+                                </div>
+                                <div class="row">
+                                    <div class="title"><?php echo $hesklang['replies']; ?>:</div>
+                                    <div class="value"><?php echo $numberOfReplies; ?></div>
+                                </div>
+                                <?php if ($hesk_settings['cust_urgency']): ?>
+                                <div class="row">
+                                    <div class="title"><?php echo $hesklang['priority']; ?>:</div>
+                                    <?php
+                                    $priorities = array(
+                                        0 => 'critical',
+                                        1 => 'high',
+                                        2 => 'medium',
+                                        3 => 'low'
+                                    );
+                                    $priorityValue = $priorities[$ticket['priority']];
+                                    ?>
+                                    <div class="value with-label priority" data-value="<?php echo $priorityValue; ?>">
+                                        <span><?php echo $hesklang[$priorityValue]; ?></span>
+                                    </div>
+                                </div>
+                                <?php endif; ?>
+                            </div>
+                        </section>
+                    </div>
+                </div>
+            </div>
+        </div>
+<?php
+/*******************************************************************************
+The code below handles HESK licensing and must be included in the template.
+
+Removing this code is a direct violation of the HESK End User License Agreement,
+will void all support and may result in unexpected behavior.
+
+To purchase a HESK license and support future HESK development please visit:
+https://www.hesk.com/buy.php
+*******************************************************************************/
+$hesk_settings['hesk_license']('Qo8Zm9vdGVyIGNsYXNzPSJmb290ZXIiPg0KICAgIDxwIGNsY
+XNzPSJ0ZXh0LWNlbnRlciI+UG93ZXJlZCBieSA8YSBocmVmPSJodHRwczovL3d3dy5oZXNrLmNvbSIgY
+2xhc3M9ImxpbmsiPkhlbHAgRGVzayBTb2Z0d2FyZTwvYT4gPHNwYW4gY2xhc3M9ImZvbnQtd2VpZ2h0L
+WJvbGQiPkhFU0s8L3NwYW4+LCBpbiBwYXJ0bmVyc2hpcCB3aXRoIDxhIGhyZWY9Imh0dHBzOi8vd3d3L
+nN5c2FpZC5jb20vP3V0bV9zb3VyY2U9SGVzayZhbXA7dXRtX21lZGl1bT1jcGMmYW1wO3V0bV9jYW1wY
+Wlnbj1IZXNrUHJvZHVjdF9Ub19IUCIgY2xhc3M9ImxpbmsiPlN5c0FpZCBUZWNobm9sb2dpZXM8L2E+P
+C9wPg0KPC9mb290ZXI+DQo=',"\104", "347db01e129edd4b3877f70ea6fed019462ae827");
+/*******************************************************************************
+END LICENSE CODE
+*******************************************************************************/
+?>
+    </main>
+</div>
+<?php include(TEMPLATE_PATH . '../../footer.txt'); ?>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery-3.4.1.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/hesk_functions.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/svg4everybody.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.scrollbar.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/selectize.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.min.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.en.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.autocomplete.js"></script>
+<script src="<?php echo TEMPLATE_PATH; ?>customer/js/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.js"></script>
+</body>
+</html>
+<?php
+// Helper functions
+function displayReplies($replies, $trackingId) {
+    global $hesklang, $hesk_settings;
+
+    foreach ($replies as $reply) {
+        /* Store unread reply IDs for later */
+        if ($reply['staffid'] && !$reply['read']) {
+            $unread_replies[] = $reply['id'];
+        }
+
+        $reply['dt'] = hesk_date($reply['dt'], true);
+        ?>
+        <article class="ticket__body_block <?php if ($reply['staffid']) { ?>response<?php } ?>">
+            <div class="block--head">
+                <div class="d-flex">
+                    <div class="contact">
+                        <span><?php echo $hesklang['name']; ?>:</span>
+                        <span><?php echo $reply['name']; ?></span>
+                    </div>
+                    <time class="date"><?php echo $reply['dt']; ?></time>
+                </div>
+                <a href="print.php?track=<?php echo $trackingId.$hesk_settings['e_query']; ?>" class="btn btn-action">
+                    <svg class="icon icon-print">
+                        <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-print"></use>
+                    </svg>
+                </a>
+            </div>
+            <div class="block--description">
+                <p><?php echo $reply['message']; ?></p>
+            </div>
+            <?php listAttachments($reply['attachments'], $trackingId); ?>
+            <?php if ($hesk_settings['rating'] && $reply['staffid']): ?>
+            <div class="ticket__block-footer">
+                <?php
+                if ($reply['rating'] == 1) {
+                    echo $hesklang['rnh'];
+                } elseif ($reply['rating'] == 5) {
+                    echo $hesklang['rh'];
+                } else { ?>
+                    <div id="rating<?php echo $reply['id']; ?>">
+                        <span><?php echo $hesklang['r']; ?></span>
+                        <a href="javascript:" onclick="HESK_FUNCTIONS.rate('rate.php?rating=5&amp;id=<?php echo $reply['id']; ?>&amp;track=<?php echo $trackingId; ?>','rating<?php echo $reply['id']; ?>')" class="link">
+                            <?php echo $hesklang['yes_title_case']; ?>
+                        </a>
+                        <span>|</span>
+                        <a href="#" onclick="HESK_FUNCTIONS.rate('rate.php?rating=1&amp;id=<?php echo $reply['id']; ?>&amp;track=<?php echo $trackingId; ?>','rating<?php echo $reply['id']; ?>')" class="link">
+                            <?php echo $hesklang['no_title_case']; ?>
+                        </a>
+                    </div>
+                <?php }
+                ?>
+            </div>
+            <?php endif; ?>
+        </article>
+        <?php
+    }
+}
+
+function listAttachments($attachments, $trackingId) {
+    global $hesk_settings, $hesklang;
+
+    /* Attachments disabled or not available */
+    if (!$hesk_settings['attachments']['use'] || ! strlen($attachments) ) {
+        return false;
+    }
+
+    /* List attachments */
+    $att=explode(',',substr($attachments, 0, -1));
+    foreach ($att as $myatt) {
+        list($att_id, $att_name) = explode('#', $myatt);
+    ?>
+        <div class="block--uploads">
+            <svg class="icon icon-attach">
+                <use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-attach"></use>
+            </svg>
+            <a href="download_attachment.php?att_id=<?php echo $att_id; ?>&amp;track=<?php echo $trackingId.$hesk_settings['e_query']; ?>">
+                <?php echo $att_name; ?>
+            </a>
+        </div>
+    <?php
+    }
+
+    return true;
+}
diff --git a/hesk/theme/hesk3/print-ticket.php b/hesk/theme/hesk3/print-ticket.php
new file mode 100644
index 0000000..5360a64
--- /dev/null
+++ b/hesk/theme/hesk3/print-ticket.php
@@ -0,0 +1,124 @@
+<?php
+global $hesk_settings, $hesklang;
+/**
+ * @var array $tickets
+ * @var boolean $showStaffOnlyFields
+ */
+
+// This guard is used to ensure that users can't hit this outside of actual HESK code
+if (!defined('IN_SCRIPT')) {
+    die();
+}
+?>
+<!DOCTYPE html>
+<html>
+<head>
+    <title><?php echo $hesk_settings['hesk_title']; ?></title>
+    <meta http-equiv="Content-Type" content="text/html; charset=<?php echo $hesklang['ENCODING']; ?>">
+    <style type="text/css">
+        body, table, td, p {
+            color: black;
+            font-family: Verdana, Geneva, Arial, Helvetica, sans-serif;
+            font-size: <?php echo $hesk_settings['print_font_size']; ?>px;
+            word-wrap: break-word;
+            word-break: break-word;
+        }
+
+        table {
+            border-collapse: collapse;
+        }
+
+        hr {
+            border: 0;
+            color: #9e9e9e;
+            background-color: #9e9e9e;
+            height: 1px;
+            width: 100%;
+            text-align: left;
+        }
+    </style>
+</head>
+<body onload="window.print()">
+<?php foreach ($tickets as $ticket): ?>
+    <table border="0">
+        <tr>
+            <td><?php echo $hesklang['subject']; ?>:</td>
+            <td><b><?php echo $ticket['subject']; ?></b></td>
+        </tr>
+        <tr>
+            <td><?php echo $hesklang['trackID']; ?>:</td>
+            <td><?php echo $ticket['trackid']; ?></td>
+        </tr>
+        <tr>
+            <td><?php echo $hesklang['ticket_status']; ?>:</td>
+            <td><?php echo $ticket['status']; ?></td>
+        </tr>
+        <tr>
+            <td><?php echo $hesklang['created_on']; ?>:</td>
+            <td><?php echo $ticket['dt']; ?></td>
+        </tr>
+        <tr>
+            <td><?php echo $hesklang['last_update']; ?>:</td>
+            <td><?php echo $ticket['lastchange']; ?></td>
+        </tr>
+        <?php if ($ticket['owner'] != ''): ?>
+            <tr>
+                <td><?php echo $hesklang['taso3']; ?></td>
+                <td><?php echo $ticket['owner']; ?></td>
+            </tr>
+        <?php endif; ?>
+        <tr>
+            <td><?php echo $hesklang['last_replier']; ?>:</td>
+            <td><?php echo $ticket['repliername']; ?></td>
+        </tr>
+        <tr>
+            <td><?php echo $hesklang['category']; ?>:</td>
+            <td><?php echo $ticket['categoryName']; ?></td>
+        </tr>
+        <?php if ($showStaffOnlyFields): ?>
+            <tr>
+                <td><?php echo $hesklang['ts']; ?>:</td>
+                <td><?php echo $ticket['time_worked']; ?></td>
+            </tr>
+            <tr>
+                <td><?php echo $hesklang['ip']; ?>:</td>
+                <td><?php echo $ticket['ip']; ?></td>
+            </tr>
+            <tr>
+                <td><?php echo $hesklang['email']; ?>:</td>
+                <td><?php echo $ticket['email']; ?></td>
+            </tr>
+        <?php endif; ?>
+        <tr>
+            <td><?php echo $hesklang['name']; ?>:</td>
+            <td><?php echo $ticket['name']; ?></td>
+        </tr>
+        <?php foreach ($ticket['custom_fields'] as $customField): ?>
+            <tr>
+                <td><?php echo $customField['name']; ?></td>
+                <td><?php echo $customField['value']; ?></td>
+            </tr>
+        <?php endforeach; ?>
+    </table>
+
+    <?php if ($ticket['message'] != ''): ?>
+        <p><?php echo $ticket['message']; ?></p>
+    <?php endif; ?>
+
+    <?php foreach ($ticket['replies'] as $reply): ?>
+        <table border="0">
+            <tr>
+                <td><?php echo $hesklang['date']; ?>:</td>
+                <td><?php echo $reply['dt']; ?></td>
+            </tr>
+            <tr>
+                <td><?php echo $hesklang['name']; ?>:</td>
+                <td><?php echo $reply['name']; ?></td>
+            </tr>
+        </table>
+        <p><?php echo $reply['message']; ?></p>
+    <?php endforeach; ?>
+    <div style="page-break-after: always;"><?php echo $hesklang['end_ticket']; ?></div>
+<?php endforeach; ?>
+</body>
+</html>
\ No newline at end of file
diff --git a/hesk/ticket.php b/hesk/ticket.php
new file mode 100644
index 0000000..2774b55
--- /dev/null
+++ b/hesk/ticket.php
@@ -0,0 +1,289 @@
+<?php
+/**
+ *
+ * This file is part of HESK - PHP Help Desk Software.
+ *
+ * (c) Copyright Klemen Stirn. All rights reserved.
+ * https://www.hesk.com
+ *
+ * For the full copyright and license agreement information visit
+ * https://www.hesk.com/eula.php
+ *
+ */
+
+define('IN_SCRIPT',1);
+define('HESK_PATH','./');
+define('HESK_NO_ROBOTS',1);
+
+/* Get all the required files and functions */
+require(HESK_PATH . 'hesk_settings.inc.php');
+define('TEMPLATE_PATH', HESK_PATH . "theme/{$hesk_settings['site_theme']}/");
+require(HESK_PATH . 'inc/common.inc.php');
+
+// Are we in maintenance mode?
+hesk_check_maintenance();
+
+hesk_load_database_functions();
+hesk_session_start();
+
+$hesk_error_buffer = array();
+$do_remember = '';
+$display = 'none';
+
+/* A message from ticket reminder? */
+if ( ! empty($_GET['remind']) )
+{
+    $display = 'block';
+    print_form();
+}
+
+// Do we have parameters in query string? If yes, store them in session and redirect
+if ( isset($_GET['track']) || isset($_GET['e']) || isset($_GET['f']) || isset($_GET['r']) )
+{
+    $_SESSION['t_track'] = hesk_GET('track');
+    $_SESSION['t_email'] = hesk_getCustomerEmail(1);
+    $_SESSION['t_form']  = hesk_GET('f');
+    $_SESSION['t_remember'] = strlen($do_remember) ? 'Y' : hesk_GET('r');
+
+    header('Location: ticket.php');
+    die();
+}
+
+/* Was this accessed by the form or link? */
+$is_form = hesk_SESSION('t_form');
+
+/* Get the tracking ID */
+$trackingID = hesk_cleanID('', hesk_SESSION('t_track'));
+
+/* Email required to view ticket? */
+$my_email = hesk_getCustomerEmail(1, 't_email', 1);
+
+/* Remember email address? */
+$do_remember = strlen($do_remember) || strlen(hesk_SESSION('t_remember'));
+
+/* Clean ticket parameters from the session data, we don't need them anymore */
+hesk_cleanSessionVars( array('t_track', 't_email', 't_form', 't_remember') );
+
+/* Any errors? Show the form */
+if ($is_form)
+{
+	if ( empty($trackingID) )
+    {
+    	$hesk_error_buffer[] = $hesklang['eytid'];
+    }
+
+    if ($hesk_settings['email_view_ticket'] && empty($my_email) )
+    {
+    	$hesk_error_buffer[] = $hesklang['enter_valid_email'];
+    }
+
+    $tmp = count($hesk_error_buffer);
+    if ($tmp == 1)
+    {
+    	$hesk_error_buffer = implode('',$hesk_error_buffer);
+		hesk_process_messages($hesk_error_buffer,'NOREDIRECT');
+        print_form();
+    }
+    elseif ($tmp == 2)
+    {
+    	$hesk_error_buffer = $hesklang['pcer'].'<br /><br /><ul><li>'.$hesk_error_buffer[0].'</li><li>'.$hesk_error_buffer[1].'</li></ul>';
+		hesk_process_messages($hesk_error_buffer,'NOREDIRECT');
+        print_form();
+    }
+}
+elseif ( empty($trackingID) || ( $hesk_settings['email_view_ticket'] && empty($my_email) ) )
+{
+	print_form();
+}
+
+/* Connect to database */
+hesk_dbConnect();
+
+/* Limit brute force attempts */
+hesk_limitBfAttempts();
+
+// Load custom fields
+require_once(HESK_PATH . 'inc/custom_fields.inc.php');
+
+// Load statuses
+require_once(HESK_PATH . 'inc/statuses.inc.php');
+
+/* Get ticket info */
+$res = hesk_dbQuery( "SELECT `t1`.* , `t2`.name AS `repliername` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` AS `t1` LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."users` AS `t2` ON `t1`.`replierid` = `t2`.`id` WHERE `trackid`='".hesk_dbEscape($trackingID)."' LIMIT 1");
+
+/* Ticket found? */
+if (hesk_dbNumRows($res) != 1)
+{
+	/* Ticket not found, perhaps it was merged with another ticket? */
+	$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `merged` LIKE '%#".hesk_dbEscape($trackingID)."#%' LIMIT 1");
+
+	if (hesk_dbNumRows($res) == 1)
+	{
+    	/* OK, found in a merged ticket. Get info */
+     	$ticket = hesk_dbFetchAssoc($res);
+
+		/* If we require e-mail to view tickets check if it matches the one from merged ticket */
+		if ( hesk_verifyEmailMatch($ticket['trackid'], $my_email, $ticket['email'], 0) )
+        {
+        	hesk_process_messages( sprintf($hesklang['tme'], $trackingID, $ticket['trackid']) ,'NOREDIRECT','NOTICE');
+            $trackingID = $ticket['trackid'];
+        }
+        else
+        {
+        	hesk_process_messages( sprintf($hesklang['tme1'], $trackingID, $ticket['trackid']) . '<br /><br />' . sprintf($hesklang['tme2'], $ticket['trackid']) ,'NOREDIRECT','NOTICE');
+            $trackingID = $ticket['trackid'];
+            print_form();
+        }
+	}
+    else
+    {
+    	/* Nothing found, error out */
+	    hesk_process_messages($hesklang['ticket_not_found'],'NOREDIRECT');
+	    print_form();
+    }
+}
+else
+{
+	/* We have a match, get ticket info */
+	$ticket = hesk_dbFetchAssoc($res);
+
+	/* If we require e-mail to view tickets check if it matches the one in database */
+	hesk_verifyEmailMatch($trackingID, $my_email, $ticket['email']);
+}
+
+/* Ticket exists, clean brute force attempts */
+hesk_cleanBfAttempts();
+
+/* Remember email address? */
+if ($is_form)
+{
+	if ($do_remember)
+	{
+		hesk_setcookie('hesk_myemail', $my_email, strtotime('+1 year'));
+	}
+	elseif ( isset($_COOKIE['hesk_myemail']) )
+	{
+		hesk_setcookie('hesk_myemail', '');
+	}
+}
+
+/* Set last replier name */
+if ($ticket['lastreplier'])
+{
+	if (empty($ticket['repliername']))
+	{
+		$ticket['repliername'] = $hesklang['staff'];
+	}
+}
+else
+{
+	$ticket['repliername'] = $ticket['name'];
+}
+
+// If IP is unknown (tickets via email pipe/pop3 fetching) assume current visitor IP as customer IP
+if ($ticket['ip'] == '' || $ticket['ip'] == 'Unknown' || $ticket['ip'] == $hesklang['unknown'])
+{
+	hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `ip` = '".hesk_dbEscape(hesk_getClientIP())."' WHERE `id`=".intval($ticket['id']));
+}
+
+/* Get category name and ID */
+$result = hesk_dbQuery("SELECT `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `id`='".intval($ticket['category'])."' LIMIT 1");
+
+/* If this category has been deleted use the default category with ID 1 */
+if (hesk_dbNumRows($result) != 1)
+{
+	$result = hesk_dbQuery("SELECT `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `id`='1' LIMIT 1");
+}
+
+$category = hesk_dbFetchAssoc($result);
+
+/* Get replies */
+$result  = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `replyto`='".intval($ticket['id'])."' ORDER BY `id` ".($hesk_settings['new_top'] ? 'DESC' : 'ASC') );
+$replies = hesk_dbNumRows($result);
+$repliesArray = array();
+$unread_replies = array();
+while ($row = hesk_dbFetchAssoc($result)) {
+    if ($row['staffid'] && !$row['read'])
+    {
+        $unread_replies[] = $row['id'];
+    }
+    $repliesArray[] = $row;
+}
+/* If needed update unread replies as read for staff to know */
+if (count($unread_replies))
+{
+    hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` SET `read` = '1' WHERE `id` IN ('".implode("','", $unread_replies)."')");
+}
+
+// Demo mode
+if ( defined('HESK_DEMO') )
+{
+	$ticket['email'] = 'hidden@demo.com';
+}
+
+$messages = hesk_get_messages();
+
+$custom_fields_before_message = array();
+$custom_fields_after_message = array();
+foreach ($hesk_settings['custom_fields'] as $k=>$v) {
+    if ($v['use']==1 && hesk_is_custom_field_in_category($k, $ticket['category']))
+    {
+        $custom_field = array(
+            'name' => $v['name'],
+            'name:' => $v['name:'],
+            'value' => $ticket[$k],
+            'type' => $v['type']
+        );
+
+        if ($v['type'] == 'date') {
+            $custom_field['date_format'] = $v['value']['date_format'];
+        }
+
+
+        if ($v['place'] == 1) {
+            $custom_fields_after_message[] = $custom_field;
+        } else {
+            $custom_fields_before_message[] = $custom_field;
+        }
+    }
+}
+
+$hesk_settings['render_template'](TEMPLATE_PATH . 'customer/view-ticket/view-ticket.php', array(
+    'messages' => $messages,
+    'ticketJustReopened' => isset($_SESSION['force_form_top']),
+    'ticket' => $ticket,
+    'trackingID' => $trackingID,
+    'numberOfReplies' => $replies,
+    'replies' => $repliesArray,
+    'category' => $category,
+    'email' => $my_email,
+    'customFieldsBeforeMessage' => $custom_fields_before_message,
+    'customFieldsAfterMessage' => $custom_fields_after_message
+));
+unset($_SESSION['force_form_top']);
+
+/* Clear unneeded session variables */
+hesk_cleanSessionVars('ticket_message');
+
+/*** START FUNCTIONS ***/
+
+function print_form()
+{
+	global $hesk_settings, $hesklang;
+    global $hesk_error_buffer, $my_email, $trackingID, $do_remember, $display;
+
+	/* Print header */
+	$hesk_settings['tmp_title'] = $hesk_settings['hesk_title'] . ' - ' . $hesklang['view_ticket'];
+
+	$messages = hesk_get_messages();
+
+	$hesk_settings['render_template'](TEMPLATE_PATH . 'customer/view-ticket/form.php', array(
+        'messages' => $messages,
+        'trackingId' => $trackingID,
+        'email' => $my_email,
+        'rememberEmail' => $do_remember,
+        'submittedForgotTrackingIdForm' => $display === 'block'
+    ));
+
+exit();
+} // End print_form()
diff --git a/vhost.conf b/vhost.conf
new file mode 100644
index 0000000..3f4efb4
--- /dev/null
+++ b/vhost.conf
@@ -0,0 +1,12 @@
+<VirtualHost *:80>
+  DocumentRoot /srv
+  <Directory /srv>
+    Options Indexes FollowSymLinks MultiViews
+    AllowOverride All
+    Require all granted
+    Order allow,deny
+    allow from all
+  </Directory>
+  ErrorLog /var/log/apache2/error.log
+  CustomLog /var/log/apache2/access.log combined
+</VirtualHost>