eric/hesk-docker
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

🚀 RELEASE: HESK v3.1.1

Browse Source 
Signed-off-by: Luke Tainton <Luke.Tainton@mail.bcu.ac.uk>
This commit is contained in:
Luke Tainton
2020-06-27 10:54:38 +01:00
committed by Luke Tainton
parent d7fc040b1e
commit e0d6aa511b
175 changed files with 6334 additions and 6073 deletions
Download Patch File Download Diff File Expand all files Collapse all files

124
hesk/theme/hesk3/customer/view-ticket/view-ticket.php
View File

@@ -29,12 +29,18 @@ require(TEMPLATE_PATH . 'customer/view-ticket/partial/add-reply.php');
<title><?php echo $hesk_settings['hesk_title']; ?></title>
<meta http-equiv="X-UA-Compatible" content="IE=Edge" />
<meta name="viewport" content="width=device-width,minimum-scale=1.0,maximum-scale=1.0" />
<meta name="description" content="" />
<meta name="keywords" content="" />
<meta name="author" content="" />
<meta name="theme-color" content="#fff" />
<link rel="apple-touch-icon" sizes="180x180" href="<?php echo HESK_PATH; ?>img/favicon/apple-touch-icon.png" />
<link rel="icon" type="image/png" sizes="32x32" href="<?php echo HESK_PATH; ?>img/favicon/favicon-32x32.png" />
<link rel="icon" type="image/png" sizes="16x16" href="<?php echo HESK_PATH; ?>img/favicon/favicon-16x16.png" />
<link rel="manifest" href="<?php echo HESK_PATH; ?>img/favicon/site.webmanifest" />
<link rel="mask-icon" href="<?php echo HESK_PATH; ?>img/favicon/safari-pinned-tab.svg" color="#5bbad5" />
<link rel="shortcut icon" href="<?php echo HESK_PATH; ?>img/favicon/favicon.ico" />
<meta name="msapplication-TileColor" content="#2d89ef" />
<meta name="msapplication-config" content="<?php echo HESK_PATH; ?>img/favicon/browserconfig.xml" />
<meta name="theme-color" content="#ffffff" />
<meta name="format-detection" content="telephone=no" />
<link rel="stylesheet" media="all" href="<?php echo TEMPLATE_PATH; ?>customer/css/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.css" />
<link rel="stylesheet" href="./css/zebra_tooltips.css">
<?php include(TEMPLATE_PATH . '../../head.txt'); ?>
</head>
@@ -121,9 +127,9 @@ require(TEMPLATE_PATH . 'customer/view-ticket/partial/add-reply.php');
</a>
</div>
<?php endif; ?>
<time class="date"><?php echo hesk_date($ticket['dt'], true); ?></time>
<time class="timeago tooltip" datetime="<?php echo date("c", strtotime($ticket['dt'])) ; ?>" title="<?php echo hesk_date($ticket['dt'], true); ?>"><?php echo hesk_date($ticket['dt'], true); ?></time>
</div>
<a href="print.php?track=<?php echo $ticket['trackid'].$hesk_settings['e_query']; ?>" class="btn btn-action">
<a title="<?php echo $hesklang['btn_print']; ?>" href="print.php?track=<?php echo $ticket['trackid'].$hesk_settings['e_query']; ?>" target="_blank" class="btn btn-action tooltip">
<svg class="icon icon-print">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-print"></use>
</svg>
@@ -171,30 +177,33 @@ require(TEMPLATE_PATH . 'customer/view-ticket/partial/add-reply.php');
<div class="accordion-body">
<div class="row">
<div class="title"><?php echo $hesklang['trackID']; ?>:</div>
<?php if ($hesk_settings['sequential']): ?>
<div class="value">
<?php echo $trackingID; ?>
(<?php echo $hesklang['seqid']; ?>: <?php echo $ticket['id']; ?>)
</div>
<?php else: ?>
<div class="value">
<?php echo $trackingID; ?>
</div>
<?php endif; ?>
<div class="value"><?php echo $trackingID; ?></div>
</div>
<?php if ($hesk_settings['sequential']): ?>
<div class="row">
<div class="title"><?php echo $hesklang['ticket_status']; ?>:</div>
<?php
if ($ticket['status'] == 3) {
$status_action = ($ticket['locked'] != 1 && $hesk_settings['custopen']) ? ' <a class="link" href="change_status.php?track='.$trackingID.$hesk_settings['e_query'].'&amp;s=2&amp;Refresh='.rand(10000,99999).'&amp;token='.hesk_token_echo(0).'">'.$hesklang['open_action'].'</a>' : '';
} elseif ($hesk_settings['custclose']) {
$status_action = ' <a class="link ml-1" href="change_status.php?track='.$trackingID.$hesk_settings['e_query'].'&amp;s=3&amp;Refresh='.rand(10000,99999).'&amp;token='.hesk_token_echo(0).'">'.$hesklang['close_action'].'</a>';
} else {
$status_action = '';
}
?>
<div class="value"><?php echo hesk_get_ticket_status($ticket['status'], $status_action); ?></div>
<div class="title"><?php echo $hesklang['seqid']; ?>:</div>
<div class="value"><?php echo $ticket['id']; ?></div>
</div>
<?php endif; ?>
<?php
if ($ticket['status'] == 3) {
$status_action = ($ticket['locked'] != 1 && $hesk_settings['custopen']) ? '[<a class="link" href="change_status.php?track='.$trackingID.$hesk_settings['e_query'].'&amp;s=2&amp;Refresh='.rand(10000,99999).'&amp;token='.hesk_token_echo(0).'">'.$hesklang['open_action'].'</a>]' : '';
} elseif ($hesk_settings['custclose']) {
$status_action = '[<a class="link" href="change_status.php?track='.$trackingID.$hesk_settings['e_query'].'&amp;s=3&amp;Refresh='.rand(10000,99999).'&amp;token='.hesk_token_echo(0).'">'.$hesklang['close_action'].'</a>]';
} else {
$status_action = '';
}
?>
<div class="row" <?php echo strlen($status_action) ? 'style="margin-bottom: 10px;"' : ''; ?>>
<div class="title"><?php echo $hesklang['ticket_status']; ?>:</div>
<div class="value"><?php echo hesk_get_ticket_status($ticket['status']); ?></div>
</div>
<?php if (strlen($status_action)): ?>
<div class="row">
<div class="title">&nbsp;</div>
<div class="value center"><?php echo $status_action; ?></div>
</div>
<?php endif; ?>
<div class="row">
<div class="title"><?php echo $hesklang['created_on']; ?>:</div>
<div class="value"><?php echo hesk_date($ticket['dt'], true); ?></div>
@@ -265,12 +274,25 @@ END LICENSE CODE
<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery-3.4.1.min.js"></script>
<script src="<?php echo TEMPLATE_PATH; ?>customer/js/hesk_functions.js"></script>
<script src="<?php echo TEMPLATE_PATH; ?>customer/js/svg4everybody.min.js"></script>
<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.scrollbar.min.js"></script>
<script src="<?php echo TEMPLATE_PATH; ?>customer/js/selectize.min.js"></script>
<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.min.js"></script>
<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.en.js"></script>
<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.autocomplete.js"></script>
<script src="<?php echo TEMPLATE_PATH; ?>customer/js/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.js"></script>
<?php if ($hesk_settings['time_display']): ?>
<script src="./js/timeago/jquery.timeago.js?<?php echo $hesk_settings['hesk_version']; ?>"></script>
<?php if ($hesklang['TIMEAGO_LANG_FILE'] != 'jquery.timeago.en.js'): ?>
<script type="text/javascript" src="./js/timeago/locales/<?php echo $hesklang['TIMEAGO_LANG_FILE']; ?>?<?php echo $hesk_settings['hesk_version']; ?>"></script>
<?php endif; ?>
<script type="text/javascript">
jQuery(document).ready(function() {
$("time.timeago").timeago();
});
</script>
<?php endif; ?>
<script src="./js/zebra_tooltips.min.js?<?php echo $hesk_settings['hesk_version']; ?>"></script>
<script>
$(document).ready(function() {
new $.Zebra_Tooltips($('.tooltip'), {animation_offset: 0, animation_speed: 100, hide_delay: 0, show_delay: 0, vertical_alignment: 'above', vertical_offset: 5});
});
</script>
</body>
</html>
<?php
@@ -283,19 +305,18 @@ function displayReplies($replies, $trackingId) {
if ($reply['staffid'] && !$reply['read']) {
$unread_replies[] = $reply['id'];
}
$reply['dt'] = hesk_date($reply['dt'], true);
?>
<article class="ticket__body_block <?php if ($reply['staffid']) { ?>response<?php } ?>">
<div class="block--head">
<div class="d-flex">
<div class="contact">
<span><?php echo $hesklang['name']; ?>:</span>
<span><?php echo $reply['name']; ?></span>
<?php echo $hesklang['reply_by']; ?>
<b><?php echo $reply['name']; ?></b>
&raquo;
<time class="timeago tooltip" datetime="<?php echo date("c", strtotime($reply['dt'])) ; ?>" title="<?php echo hesk_date($reply['dt'], true); ?>"><?php echo hesk_date($reply['dt'], true); ?></time>
</div>
<time class="date"><?php echo $reply['dt']; ?></time>
</div>
<a href="print.php?track=<?php echo $trackingId.$hesk_settings['e_query']; ?>" class="btn btn-action">
<a title="<?php echo $hesklang['btn_print']; ?>" href="print.php?track=<?php echo $trackingId.$hesk_settings['e_query']; ?>" target="_blank" class="btn btn-action tooltip">
<svg class="icon icon-print">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-print"></use>
</svg>
@@ -319,7 +340,7 @@ function displayReplies($replies, $trackingId) {
<?php echo $hesklang['yes_title_case']; ?>
</a>
<span>|</span>
<a href="#" onclick="HESK_FUNCTIONS.rate('rate.php?rating=1&amp;id=<?php echo $reply['id']; ?>&amp;track=<?php echo $trackingId; ?>','rating<?php echo $reply['id']; ?>')" class="link">
<a href="javascript:" onclick="HESK_FUNCTIONS.rate('rate.php?rating=1&amp;id=<?php echo $reply['id']; ?>&amp;track=<?php echo $trackingId; ?>','rating<?php echo $reply['id']; ?>')" class="link">
<?php echo $hesklang['no_title_case']; ?>
</a>
</div>
@@ -339,22 +360,27 @@ function listAttachments($attachments, $trackingId) {
if (!$hesk_settings['attachments']['use'] || ! strlen($attachments) ) {
return false;
}
?>
<div class="block--uploads">
<?php
/* List attachments */
$att=explode(',',substr($attachments, 0, -1));
foreach ($att as $myatt) {
list($att_id, $att_name) = explode('#', $myatt);
?>
<div class="block--uploads">
<svg class="icon icon-attach">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-attach"></use>
</svg>
<a href="download_attachment.php?att_id=<?php echo $att_id; ?>&amp;track=<?php echo $trackingId.$hesk_settings['e_query']; ?>">
<?php echo $att_name; ?>
</a>
</div>
<?php
?>
&raquo;
<svg class="icon icon-attach">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-attach"></use>
</svg>
<a title="<?php echo $hesklang['dnl']; ?>" href="download_attachment.php?att_id=<?php echo $att_id; ?>&amp;track=<?php echo $trackingId.$hesk_settings['e_query']; ?>">
<?php echo $att_name; ?>
</a>
<br>
<?php
}
?>
</div>
<?php
return true;
}