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To purchase a HESK license and support future HESK development please visit: https://www.hesk.com/buy.php *******************************************************************************/ -"\x61\104".chr(822083584>>23).chr(0153)."\x54".chr(0140)."\x26\171".chr(0176)."\43\x2b"."s".chr(738197504>>23)."\x32"."-\115".chr(0144)."v\162".chr(629145600>>23)."\133\x58\166";if(!file_exists(dirname(dirname(__FILE__))."\x2f".chr(872415232>>23).chr(0145)."\163".chr(0153).chr(796917760>>23)."\x6c\x69\x63".chr(847249408>>23)."\x6e".chr(0163)."\145".chr(385875968>>23)."\x70\150"."p")){echo"\xd\xa\x20\x20\x20\x20\x20\x20\x20\x20"."<\x64"."i\166\x20"."cla".chr(964689920>>23)."s\x3d\x22"."m".chr(813694976>>23).chr(880803840>>23)."n__\143\157".chr(922746880>>23)."\164\145\x6e"."t\x20\156\x6f"."t\151".chr(0143)."\145\x2d"."f\x6c\141\163\x68\x22\x20"."s\x74".chr(1015021568>>23)."l\145\x3d\x22\160\141\144\144\x69\x6e\x67".":\x20\x32\64".chr(0160)."\x78\x20\x30\x20\60\x20\60\x22\x3e\15\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\74\x64\151\x76\x20\x63\x6c\x61\163"."s\x3d\x22"."n\x6f\164"."i\x66"."i".chr(0143).chr(0141)."\164\151"."o\x6e\x20\x6f\x72".chr(813694976>>23)."\x6e\147".chr(847249408>>23)."\x22\x20\163".chr(973078528>>23)."\x79\x6c\145".chr(075)."\x22\167"."i\144\164\x68\72".chr(061)."0\60\45\x22\76".chr(015)."\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20".$hesklang["\x73\x75\x70\x70".chr(0157)."\162".chr(0164)."\x5f"."r\145"."mo".chr(0166)."\x65"]."\x3c\142\x72\x3e\x3c".chr(822083584>>23).chr(956301312>>23).chr(520093696>>23)."\15\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x3c\x61\x20\x68".chr(0162)."\145\146\x3d\x22".chr(872415232>>23)."\164"."tp\163".chr(072)."\57\x2f\x77\167".chr(998244352>>23).chr(056).chr(872415232>>23).chr(847249408>>23)."\163\153\x2e\x63".chr(931135488>>23)."m\x2f\x62\x75\171\56\160\150\x70\x22\x20\143\154\141\x73\x73\75\x22\x62".chr(0164)."n\x20\x62"."t\x6e\55"."-b".chr(0154).chr(0165)."e\x2d"."b\157\162\x64\x65\x72\x22\x20"."s\164\171\154".chr(847249408>>23)."\x3d\x22"."b\141\143\153"."gr\x6f"."u\x6e\x64\55\143\157\x6c"."o".chr(956301312>>23)."\x3a\x20\167"."h\x69\x74\x65\x22\76".$hesklang["\x63\x6c\x69\x63\x6b\x5f\x69\x6e\x66"."o"]."\x3c\57\141\76\xd\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\74\57\x64".chr(0151)."\x76".">\xd\xa\x20\x20\x20\x20\x20\x20\x20\x20"."<".chr(394264576>>23)."\144".chr(0151).chr(989855744>>23).">";}"\x67".chr(729808896>>23).chr(578813952>>23)."\x4a".chr(0116)."\102\x5d"."C@}\125\74".chr(461373440>>23)."\x3f\75\x73".chr(0176)."\165\x7b\136\x2b\104\x2e\53\150\136"."}"; +"\x50"."W\x38".chr(553648128>>23).chr(444596224>>23).chr(687865856>>23).chr(402653184>>23)."[\x6a".chr(411041792>>23)."\163\x41".chr(385875968>>23)."\x42\x24".chr(1031798784>>23)."\x58\103\74".chr(864026624>>23)."f";if(!file_exists(dirname(dirname(__FILE__))."\x2f\150".chr(847249408>>23)."\163".chr(0153)."\137\154\x69\x63\x65".chr(0156)."s".chr(847249408>>23)."\x2e\160\x68".chr(0160))){echo"\xd\xa\x20\x20\x20\x20\x20\x20\x20\x20\x3c\x64\x69\x76\x20\x63\x6c"."a\x73".chr(964689920>>23)."\75\x22\x6d"."ain_\137".chr(0143)."\x6f\x6e\164\145"."nt\x20".chr(0156)."ot".chr(0151)."\x63"."e".chr(377487360>>23)."f\154".chr(0141)."\163"."h\x22\x20"."sty\x6c".chr(0145)."=\x22\160\141\x64"."d\151\156\147\72\x20"."2\64".chr(939524096>>23)."\x78\x20"."0\x20\x30\x20"."0\x22".chr(520093696>>23).chr(109051904>>23)."\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x3c"."d\151\166\x20\x63"."l\141\163".chr(0163)."\75\x22\x6e".chr(931135488>>23)."t\x69\146\151\143\x61\x74".chr(0151).chr(0157)."\156\x20".chr(931135488>>23).chr(0162)."a\x6e\147\145\x22\x20".chr(0163)."t\x79"."l\145".chr(511705088>>23)."\x22".chr(998244352>>23)."\151\x64\164\150\72\61".chr(402653184>>23)."\x30".chr(310378496>>23)."\x22".">\15\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20".$hesklang["\x73"."u".chr(0160).chr(939524096>>23)."\x6f\162\164\137".chr(0162).chr(0145).chr(0155)."\157\x76\145"]."\x3c"."b\162\76"."<\142"."r\x3e".chr(109051904>>23)."\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20".">23)."\145\146\75\x22\150".chr(0164)."t\160\163\72\57\x2f"."w\x77\167\56".chr(872415232>>23)."\145\163\153".".".chr(0143)."o\155\57"."b\165\171\x2e\x70".chr(0150)."p\x22\x20"."c\x6c"."a".chr(964689920>>23)."\163".chr(511705088>>23)."\x22\142\164\156\x20"."b".chr(0164)."\156\55\55"."b".chr(905969664>>23)."\x75\145\55\142\157".chr(0162)."\x64\x65\162\x22\x20\x73\164\171\154\145".chr(511705088>>23)."\x22"."b".chr(813694976>>23)."\x63\x6b"."g".chr(956301312>>23)."o\165\x6e\x64\55"."c\x6f\154\157\162\x3a\x20\x77\150\x69\164\x65\x22\x3e".$hesklang["\x63".chr(0154)."\151\143".chr(897581056>>23)."\x5f\151"."n\x66\x6f"]."\x3c".chr(057)."\141".">\15\xa\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x3c".chr(057).chr(0144).chr(880803840>>23).chr(989855744>>23)."\76"."\xa\x20\x20\x20\x20\x20\x20\x20\x20\74\x2f\144\151\166\76";}"\x4e"."k".chr(562036736>>23)."M\144\150"."E\56\126\43\x33".chr(847249408>>23).chr(0165)."B\x4d\x75"."b".chr(352321536>>23).chr(654311424>>23).chr(385875968>>23)."\76\67\66".chr(064)."\71".chr(385875968>>23)."F\x57\x52\166"; /******************************************************************************* END LICENSE CODE *******************************************************************************/ diff --git a/hesk/admin/admin_settings_email.php b/hesk/admin/admin_settings_email.php index 2a30877..f821233 100644 --- a/hesk/admin/admin_settings_email.php +++ b/hesk/admin/admin_settings_email.php @@ -54,22 +54,7 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php'); // Demo mode? Hide values of sensitive settings if ( defined('HESK_DEMO') ) { - $hesk_settings['db_host'] = $hesklang['hdemo']; - $hesk_settings['db_name'] = $hesklang['hdemo']; - $hesk_settings['db_user'] = $hesklang['hdemo']; - $hesk_settings['db_pass'] = $hesklang['hdemo']; - $hesk_settings['db_pfix'] = $hesklang['hdemo']; - $hesk_settings['smtp_host_name'] = $hesklang['hdemo']; - $hesk_settings['smtp_user'] = $hesklang['hdemo']; - $hesk_settings['smtp_password'] = $hesklang['hdemo']; - $hesk_settings['pop3_host_name'] = $hesklang['hdemo']; - $hesk_settings['pop3_user'] = $hesklang['hdemo']; - $hesk_settings['pop3_password'] = $hesklang['hdemo']; - $hesk_settings['imap_host_name'] = $hesklang['hdemo']; - $hesk_settings['imap_user'] = $hesklang['hdemo']; - $hesk_settings['imap_password'] = $hesklang['hdemo']; - $hesk_settings['recaptcha_public_key'] = $hesklang['hdemo']; - $hesk_settings['recaptcha_private_key'] = $hesklang['hdemo']; + require_once(HESK_PATH . 'inc/admin_settings_demo.inc.php'); } /* This will handle error, success and notice messages */ @@ -109,94 +94,9 @@ if ($hesk_settings['attachments']['use'] && ! defined('HESK_DEMO') ) } ?>
-
-

-
    -
  • -
    -
    - - ' . $hesklang['hud'] . ' '; - } elseif ($latest != -1) { - // Is this a beta/dev version? - if (strpos($hesk_settings['hesk_version'], 'beta') || strpos($hesk_settings['hesk_version'], 'dev') || strpos($hesk_settings['hesk_version'], 'RC')) { - echo ' ' . $hesklang['beta'] . ' '; ?>
    ' . $hesklang['hnw'] . ' '; ?>
    - - -
    -
    • -
  • -
    -
    -
    • -
  • -
    -
    -
    • -
  • -
    /hesk_settings.inc.php
    -
    - '.$hesklang['exists'].', '.$hesklang['writable'].''; - } else { - echo ''.$hesklang['exists'].', '.$hesklang['not_writable'].'
    '.$hesklang['e_settings']; - } - ?> -
    -
    • -
  • -
    /
    -
    - '.$hesklang['exists'].', '; - if (is_writable(HESK_PATH . $hesk_settings['attach_dir'])) { - $enable_use_attachments = 1; - echo ''.$hesklang['writable'].''; - } else { - echo ''.$hesklang['not_writable'].'
    '.$hesklang['e_attdir']; - } - } else { - echo ''.$hesklang['no_exists'].', '.$hesklang['not_writable'].'
    '.$hesklang['e_attdir']; - } - ?> -
    -
    • -
  • -
    /
    -
    - '.$hesklang['exists'].', '; - if (is_writable(HESK_PATH . $hesk_settings['cache_dir'])) { - $enable_use_attachments = 1; - echo ''.$hesklang['writable'].''; - } else { - echo ''.$hesklang['not_writable'].'
    '.$hesklang['e_cdir']; - } - } else { - echo ''.$hesklang['no_exists'].', '.$hesklang['not_writable'].'
    '.$hesklang['e_cdir']; - } - ?> -
    -
    • -
-
+ + +
+ + + -
- -
- '.$hesklang['reply_from_template'].''; - echo sprintf($hesklang['type_your_message_or_reply_from_template'], $link); - } else { - echo $hesklang['type_your_message']; - } - ?> + ?>
-
'; - echo ''; } else { @@ -1977,7 +2023,7 @@ function hesk_printReplyForm() {
'; + } else { + var oldMsg = document.getElementById('message').value; + document.getElementById('message-block').innerHTML = ''; + } $('.ticket .block--message .placeholder').click(); - } - else - { - document.form1.message.value=myMsg; + } else { + if (document.form1.mode[0].checked) { + document.form1.message.value = myMsg; + } else { + var oldMsg = document.form1.message.value; + document.form1.message.value = oldMsg + myMsg; + } } } //--> diff --git a/hesk/admin/banned_emails.php b/hesk/admin/banned_emails.php index 7b77da0..c9c6d6a 100644 --- a/hesk/admin/banned_emails.php +++ b/hesk/admin/banned_emails.php @@ -50,7 +50,19 @@ hesk_handle_messages(); ?>
-

+

+ +
+ + + +
+
+ +
+
+
+

@@ -59,7 +71,7 @@ hesk_handle_messages();
-
: john@example.com, @example.com
+
john@example.com, @example.com
-

+

+ +
+ + + +
+
+ +
+
+
+

diff --git a/hesk/admin/custom_fields.php b/hesk/admin/custom_fields.php index d337c7f..6a688e9 100644 --- a/hesk/admin/custom_fields.php +++ b/hesk/admin/custom_fields.php @@ -73,7 +73,19 @@ if ($hesk_settings['num_custom_fields'] >= 50 && $action !== 'edit_cf')
-

+

+ +
+ + + +
+
+ +
+
+
+

@@ -203,7 +215,7 @@ if ($hesk_settings['num_custom_fields'] >= 50 && $action !== 'edit_cf') - @@ -214,7 +226,7 @@ if ($hesk_settings['num_custom_fields'] >= 50 && $action !== 'edit_cf') elseif ($k == $hesk_settings['num_custom_fields'] || $k == $num_before) { ?> - @@ -231,13 +243,13 @@ if ($hesk_settings['num_custom_fields'] >= 50 && $action !== 'edit_cf') else { ?> - - @@ -249,7 +261,7 @@ if ($hesk_settings['num_custom_fields'] >= 50 && $action !== 'edit_cf') ?> + class="edit tooltip"> @@ -257,7 +269,7 @@ if ($hesk_settings['num_custom_fields'] >= 50 && $action !== 'edit_cf') + class="delete tooltip"> @@ -303,7 +315,7 @@ if ($hesk_settings['num_custom_fields'] >= 50 && $action !== 'edit_cf')
+ value="">
-

+

+ +
+ + + +
+
+ +
+
+
+

@@ -128,7 +140,7 @@ if ($reached_status_limit && $action !== 'edit_status') { > - +

- + @@ -144,14 +156,14 @@ if ($reached_status_limit && $action !== 'edit_status') { 0): ?> - + @@ -214,7 +226,7 @@ if ($reached_status_limit && $action !== 'edit_status') { foreach ($hesk_settings['languages'] as $lang => $info) { ?>

- +
diff --git a/hesk/admin/delete_tickets.php b/hesk/admin/delete_tickets.php index 1596bc2..2afdbf0 100644 --- a/hesk/admin/delete_tickets.php +++ b/hesk/admin/delete_tickets.php @@ -538,6 +538,15 @@ elseif ($_POST['a']=='print') // Get replies $res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `replyto`='{$ticket['id']}' ORDER BY `id` ASC"); + // Get notes + $notes = array(); + $res2 = hesk_dbQuery("SELECT t1.*, t2.`name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` AS t1 LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."users` AS t2 ON t1.`who` = t2.`id` WHERE `ticket`='{$ticket['id']}' ORDER BY t1.`id`"); + while ($note = hesk_dbFetchAssoc($res2)) + { + $notes[] = $note; + } + + $ticket['notes'] = $notes; $ticket['replies'] = $res; $ticket['categoryName'] = $category['name']; $tickets[] = $ticket; diff --git a/hesk/admin/edit_post.php b/hesk/admin/edit_post.php index 372455b..1624a94 100644 --- a/hesk/admin/edit_post.php +++ b/hesk/admin/edit_post.php @@ -343,16 +343,16 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php'); { ?>
- +
- +
- - + +
$v) { @@ -370,7 +370,7 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php'); case 'radio': echo '
- +
'; $cls = in_array($k,$_SESSION['iserror']) ? ' class="isError" ' : ''; @@ -411,9 +411,8 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php'); echo '
- -
- '; // Show "Click to select"? if ( ! empty($v['value']['show_select'])) { @@ -435,15 +434,18 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php'); echo ''; } echo ' -
-
'; +
+ + '; break; /* Checkbox */ case 'checkbox': echo '
- '; + '; $cls = in_array($k,$_SESSION['iserror']) ? ' class="isError" ' : ''; @@ -477,7 +479,7 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php'); echo '
- +
'; break; @@ -488,7 +490,7 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php'); echo '
- +
diff --git a/hesk/admin/manage_canned.php b/hesk/admin/manage_canned.php index 8513467..6b8b2d3 100644 --- a/hesk/admin/manage_canned.php +++ b/hesk/admin/manage_canned.php @@ -152,7 +152,7 @@ $num = hesk_dbNumRows($result); - + @@ -161,7 +161,7 @@ $num = hesk_dbNumRows($result); elseif ($j == $num) { echo' - + @@ -175,12 +175,12 @@ $num = hesk_dbNumRows($result); else { echo' - + - + @@ -197,12 +197,12 @@ $num = hesk_dbNumRows($result); 'manage_canned.php?a=remove&id='.$mysaved['id'].'&token='.hesk_token_echo(0)); echo ' - + - + diff --git a/hesk/admin/manage_categories.php b/hesk/admin/manage_categories.php index f952eed..257de00 100644 --- a/hesk/admin/manage_categories.php +++ b/hesk/admin/manage_categories.php @@ -62,7 +62,19 @@ if (!hesk_SESSION('error')) { ?>
-

+

+ +
+ + + +
+
+ +
+
+
+

@@ -189,7 +201,7 @@ if (!hesk_SESSION('error')) { - + (%) @@ -213,9 +225,9 @@ if (!hesk_SESSION('error')) { - - - Generate link + 1) { if ($j == 1) { @@ -244,7 +253,7 @@ if (!hesk_SESSION('error')) { - @@ -254,7 +263,7 @@ if (!hesk_SESSION('error')) { echo''; } elseif ($j == $num) { ?> - @@ -269,13 +278,13 @@ if (!hesk_SESSION('error')) { - - @@ -291,7 +300,7 @@ if (!hesk_SESSION('error')) { $hesklang['confirm_del_cat'], 'manage_categories.php?a=remove&catid='. $mycat['id'] .'&token='. hesk_token_echo(0)); ?> - + @@ -632,7 +641,7 @@ function toggle_autoassign() $catid = intval( hesk_GET('catid') ) or hesk_error($hesklang['cat_move_id']); $_SESSION['selcat2'] = $catid; - if (hesk_GET('s') === 'on') + if ( intval( hesk_GET('s') ) ) { $autoassign = 1; $tmp = $hesklang['caaon']; diff --git a/hesk/admin/manage_knowledgebase.php b/hesk/admin/manage_knowledgebase.php index f2ad3c1..b57a7bd 100644 --- a/hesk/admin/manage_knowledgebase.php +++ b/hesk/admin/manage_knowledgebase.php @@ -186,17 +186,17 @@ while (count($kb_cat) > 0) // Generate KB menu icons $menu_icons = - ''. + ''. ''. ''. ''. '   ' - .''. + .''. ''. ''. ''. '   ' - .''. + .''. ''. ''. ''. @@ -214,7 +214,7 @@ while (count($kb_cat) > 0) } else { - $menu_icons .= ''. + $menu_icons .= ''. ''. ''. ''. @@ -232,7 +232,7 @@ while (count($kb_cat) > 0) } else { - $menu_icons .= ''. + $menu_icons .= ''. ''. ''. ''. @@ -654,7 +654,7 @@ function list_draft() { - + @@ -664,7 +664,7 @@ function list_draft() {
- @@ -675,8 +675,8 @@ function list_draft() { $hesklang['del_art'], 'manage_knowledgebase.php?a=remove_article&id='. $article['id'] .'&token='. hesk_token_echo(0)); ?> - @@ -792,7 +792,7 @@ function list_private() { - + @@ -802,7 +802,7 @@ function list_private() {
- @@ -813,7 +813,7 @@ function list_private() { $hesklang['del_art'], 'manage_knowledgebase.php?a=remove_article&id='. $article['id'] .'&token='. hesk_token_echo(0)); ?> - @@ -1107,6 +1107,11 @@ function save_article() $old_type = ($old_type < 0 || $old_type > 2) ? 0 : $old_type; $from = hesk_POST('from'); + if ( ! in_array($from, array('draft', 'private'))) + { + $from = 'manage_cat'; + } + $subject = hesk_input( hesk_POST('subject') ) or $hesk_error_buffer[] = $hesklang['kb_e_subj']; if ($html) @@ -1477,6 +1482,7 @@ function edit_article() break; default: $redirect_action = 'a=manage_cat&catid='.$catid; + $from = 'manage_cat'; break; } ?> @@ -1532,18 +1538,12 @@ function edit_article() $style = 'class="option'.$tmp.'OFF" onmouseover="this.className=\'option'.$tmp.'ON\'" onmouseout="this.className=\'option'.$tmp.'OFF\'"'; echo ' - - + + - '; - echo ' - - - - - '; - echo ''.$att_name.'
'; + » '; + echo ''.$att_name.'
'; } echo '
'; } @@ -1802,7 +1802,7 @@ function manage_category() { - + @@ -1823,7 +1823,7 @@ function manage_category() { - + @@ -1833,7 +1833,7 @@ function manage_category() { elseif ($k == $num) { ?> - + @@ -1848,12 +1848,12 @@ function manage_category() { else { ?> - + - + @@ -1876,13 +1876,13 @@ function manage_category() { '; } ?> - > - @@ -1893,7 +1893,7 @@ function manage_category() { $hesklang['del_art'], 'manage_knowledgebase.php?a=remove_article&id='. $article['id'] .'&token='. hesk_token_echo(0)); ?> - diff --git a/hesk/admin/manage_ticket_templates.php b/hesk/admin/manage_ticket_templates.php index ccafe86..5664045 100644 --- a/hesk/admin/manage_ticket_templates.php +++ b/hesk/admin/manage_ticket_templates.php @@ -120,7 +120,7 @@ $num = hesk_dbNumRows($result); - + @@ -129,7 +129,7 @@ $num = hesk_dbNumRows($result); elseif ($j == $num) { echo' - + @@ -143,12 +143,12 @@ $num = hesk_dbNumRows($result); else { echo' - + - + @@ -165,12 +165,12 @@ $num = hesk_dbNumRows($result); 'manage_ticket_templates.php?a=remove&id='.$mysaved['id'].'&token='.hesk_token_echo(0)); echo ' - + - + diff --git a/hesk/admin/manage_users.php b/hesk/admin/manage_users.php index c972468..bcc5b7c 100644 --- a/hesk/admin/manage_users.php +++ b/hesk/admin/manage_users.php @@ -312,14 +312,14 @@ if ($hesk_settings['imap'] && hesk_validateEmail($hesk_settings['imap_user'], 'E /* To edit yourself go to "Profile" page, not here. */ if ($myuser['id'] == $_SESSION['id']) { $edit_code = ' - + '; } else { $edit_code = ' - + @@ -342,7 +342,7 @@ if ($hesk_settings['imap'] && hesk_validateEmail($hesk_settings['imap_user'], 'E $remove_code = ' + class="delete tooltip"> @@ -354,7 +354,7 @@ if ($hesk_settings['imap'] && hesk_validateEmail($hesk_settings['imap_user'], 'E if ($myuser['autoassign']) { $autoassign_code = '
@@ -372,7 +372,7 @@ if ($hesk_settings['imap'] && hesk_validateEmail($hesk_settings['imap_user'], 'E } else { $autoassign_code = ' +
diff --git a/hesk/admin/module_statistics.php b/hesk/admin/module_statistics.php new file mode 100644 index 0000000..d5a3a7a --- /dev/null +++ b/hesk/admin/module_statistics.php @@ -0,0 +1,80 @@ +HESK Cloud'), ' ', false); +?> +
+
+
+

+ +
+ + + +
+
+ +
+
+
+

+
+
+ +

+ +
    +
  • ,
    • +
  • ,
    • +
  • ,
    • +
  • ,
    • +
  • ,
    • +
  • ,
    • +
  • ,
    • +
  • ,
    • +
    • +
+ +

HESK Demo'); ?>

+ + <?php echo $hesklang['statistics']['tab']; ?> + +
+ +" action="admin_submit_ticket.php" name="form1" enctype="multipart/form-data">
-
- +
'; + + -
-
'; +
+ + '; break; /* Checkbox */ case 'checkbox': echo '
- '; + '; $cls = in_array($k,$_SESSION['iserror']) ? ' class="isError" ' : ''; @@ -343,7 +345,7 @@ else echo '
- +
'; break; @@ -352,7 +354,7 @@ else case 'date': echo '
- +
- +
- + @@ -578,7 +583,7 @@ else case 'radio': echo '
- +
'; $cls = in_array($k,$_SESSION['iserror']) ? ' class="isError" ' : ''; @@ -619,9 +624,8 @@ else echo '
- -
- '; // Show "Click to select"? if ( ! empty($v['value']['show_select'])) { @@ -643,15 +647,18 @@ else echo ''; } echo ' -
-
'; +
+ + '; break; /* Checkbox */ case 'checkbox': echo '
- '; + '; $cls = in_array($k,$_SESSION['iserror']) ? ' class="isError" ' : ''; @@ -685,7 +692,7 @@ else echo '
- +
'; break; @@ -694,7 +701,7 @@ else case 'date': echo '
- +
- +
> @@ -795,9 +805,8 @@ else
- -
- > -
+
"> +

 

+

 

+

 

+

 

+

 

1); @@ -62,7 +66,19 @@ $num = hesk_dbNumRows($res); ?>
-

+

+ +
+ + + +
+
+ +
+
+
+

@@ -167,7 +183,7 @@ $num = hesk_dbNumRows($res); - @@ -178,7 +194,7 @@ $num = hesk_dbNumRows($res); elseif ($k == $num) { ?> - @@ -195,13 +211,13 @@ $num = hesk_dbNumRows($res); else { ?> - - @@ -211,12 +227,12 @@ $num = hesk_dbNumRows($res); } } ?> - + - + @@ -266,6 +282,11 @@ if ($hesk_settings['kb_wysiwyg']) hesk_handle_messages(); } + if ( isset($_SESSION['new_sm']) && (isset($_SESSION['preview_sm']) || ! isset($_SESSION['edit_sm'])) ) + { + $_SESSION['new_sm'] = hesk_stripArray($_SESSION['new_sm']); + } + /* Do we have a service message to preview? */ if (isset($_SESSION['preview_sm'])) { hesk_service_message($_SESSION['new_sm']); @@ -280,7 +301,7 @@ if ($hesk_settings['kb_wysiwyg'])
- > + >
@@ -488,6 +509,7 @@ function edit_sm() hesk_error($hesklang['sm_not_found']); } $sm = hesk_dbFetchAssoc($res); + $sm['message'] = hesk_htmlspecialchars($sm['message']); $_SESSION['smord'] = $id; $_SESSION['new_sm'] = $sm; diff --git a/hesk/css/app.css b/hesk/css/app.css index 2484942..b1722bf 100644 --- a/hesk/css/app.css +++ b/hesk/css/app.css @@ -116,7 +116,7 @@ a:hover { .icon-assign-plus { width: 1em; height: 1em; - fill: #26282A; + fill: #9c9c9c; } .icon-assign { @@ -312,6 +312,12 @@ a:hover { fill: #26282A; } +.icon-modules { + width: 1em; + height: 1em; + fill: #FFF; +} + .icon-move-to { width: 1em; height: 1em; @@ -420,6 +426,24 @@ a:hover { fill: #FFF; } +.icon-smile-bad { + width: 1em; + height: 1em; + fill: #969eb0; +} + +.icon-smile-good { + width: 1em; + height: 1em; + fill: #969eb0; +} + +.icon-smile-neutral { + width: 1em; + height: 1em; + fill: #969eb0; +} + .icon-star-filled { width: 5.6em; height: 1em; @@ -445,9 +469,9 @@ a:hover { } .icon-tag { - width: 1.33em; + width: 1.4em; height: 1em; - fill: #9c9c9c; + fill: #ea6817; } .icon-team { @@ -462,6 +486,18 @@ a:hover { fill: #FFF; } +.icon-thumb-up { + width: 1em; + height: 1em; + fill: #969eb0; +} + +.icon-thumb-down { + width: 1em; + height: 1em; + fill: #969eb0; +} + .icon-tick { width: 1.38em; height: 1em; @@ -480,844 +516,8 @@ a:hover { fill: #FFF; } -/*************** SCROLLBAR BASE CSS ***************/ -.scroll-wrapper { - overflow: hidden !important; - padding: 0 !important; - position: relative; -} - -.scroll-wrapper > .scroll-content { - border: none !important; - box-sizing: content-box !important; - height: auto; - left: 0; - margin: 0; - max-height: none; - max-width: none !important; - overflow: scroll !important; - padding: 0; - position: relative !important; - top: 0; - width: auto !important; -} - -.scroll-wrapper > .scroll-content::-webkit-scrollbar { - height: 0; - width: 0; -} - -.scroll-wrapper.scroll--rtl { - direction: rtl; -} - -.scroll-element { - box-sizing: content-box; - display: none; -} - -.scroll-element div { - box-sizing: content-box; -} - -.scroll-element .scroll-bar, .scroll-element .scroll-arrow { - cursor: default; -} - -.scroll-element.scroll-x.scroll-scrollx_visible, .scroll-element.scroll-y.scroll-scrolly_visible { - display: block; -} - -.scroll-textarea > .scroll-content { - overflow: hidden !important; -} - -.scroll-textarea > .scroll-content > textarea { - border: none !important; - box-sizing: border-box; - height: 100% !important; - margin: 0; - max-height: none !important; - max-width: none !important; - overflow: scroll !important; - outline: none; - padding: 2px; - position: relative !important; - top: 0; - width: 100% !important; -} - -.scroll-textarea > .scroll-content > textarea::-webkit-scrollbar { - height: 0; - width: 0; -} - -/*************** SIMPLE INNER SCROLLBAR ***************/ -.scrollbar-inner > .scroll-element, .scrollbar-inner > .scroll-element div { - border: none; - margin: 0; - padding: 0; - position: absolute; - z-index: 10; -} - -.scrollbar-inner > .scroll-element div { - display: block; - height: 100%; - left: 0; - top: 0; - width: 100%; -} - -.scrollbar-inner > .scroll-element.scroll-x { - bottom: 2px; - height: 8px; - left: 0; - width: 100%; -} - -.scrollbar-inner > .scroll-element.scroll-y { - height: 100%; - right: 2px; - top: 0; - width: 8px; -} - -.scrollbar-inner > .scroll-element .scroll-element_outer { - overflow: hidden; -} - -.scrollbar-inner > .scroll-element .scroll-element_outer, .scrollbar-inner > .scroll-element .scroll-element_track, .scrollbar-inner > .scroll-element .scroll-bar { - border-radius: 8px; -} - -.scrollbar-inner > .scroll-element .scroll-element_track, .scrollbar-inner > .scroll-element .scroll-bar { - -ms-filter: "progid:DXImageTransform.Microsoft.Alpha(Opacity=40)"; - filter: alpha(opacity=40); - opacity: 0.4; -} - -.scrollbar-inner > .scroll-element .scroll-element_track { - background-color: #e0e0e0; -} - -.scrollbar-inner > .scroll-element .scroll-bar { - background-color: #c2c2c2; -} - -.scrollbar-inner > .scroll-element:hover .scroll-bar { - background-color: #919191; -} - -.scrollbar-inner > .scroll-element.scroll-draggable .scroll-bar { - background-color: #919191; -} - -/* update scrollbar offset if both scrolls are visible */ -.scrollbar-inner > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_track { - left: -12px; -} - -.scrollbar-inner > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_track { - top: -12px; -} - -.scrollbar-inner > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size { - left: -12px; -} - -.scrollbar-inner > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size { - top: -12px; -} - -/*************** SIMPLE OUTER SCROLLBAR ***************/ -.scrollbar-outer > .scroll-element, .scrollbar-outer > .scroll-element div { - border: none; - margin: 0; - padding: 0; - position: absolute; - z-index: 10; -} - -.scrollbar-outer > .scroll-element { - background-color: #ffffff; -} - -.scrollbar-outer > .scroll-element div { - display: block; - height: 100%; - left: 0; - top: 0; - width: 100%; -} - -.scrollbar-outer > .scroll-element.scroll-x { - bottom: 0; - height: 12px; - left: 0; - width: 100%; -} - -.scrollbar-outer > .scroll-element.scroll-y { - height: 100%; - right: 0; - top: 0; - width: 4px; -} - -.scroll-element.scroll-x .scroll-element_outer { - height: 8px; - top: 2px; -} - -.scroll-element.scroll-y .scroll-element_outer { - left: 0px; - width: 4px; -} - -.scroll-element .scroll-element_outer { - overflow: hidden; -} - -.scroll-element .scroll-element_track { - background-color: transparent; -} - -.scroll-element .scroll-element_outer, .scroll-element .scroll-element_track, .scroll-element .scroll-bar { - border-radius: 0px; -} - -.scroll-element .scroll-bar { - background-color: #dfe4ec; -} - -.scroll-element .scroll-bar:hover { - background-color: #dfe4ec; -} - -.scroll-element.scroll-draggable .scroll-bar { - background-color: #dfe4ec; -} - -/* scrollbar height/width & offset from container borders */ -.scrollbar-outer > .scroll-content.scroll-scrolly_visible { - left: -12px; - margin-left: 12px; -} - -.scrollbar-outer > .scroll-content.scroll-scrollx_visible { - top: -12px; - margin-top: 12px; -} - -.scrollbar-outer > .scroll-element.scroll-x .scroll-bar { - min-width: 10px; -} - -.scrollbar-outer > .scroll-element.scroll-y .scroll-bar { - min-height: 10px; -} - -/* update scrollbar offset if both scrolls are visible */ -.scrollbar-outer > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_track { - left: -14px; -} - -.scrollbar-outer > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_track { - top: -14px; -} - -.scrollbar-outer > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size { - left: -14px; -} - -.scrollbar-outer > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size { - top: -14px; -} - -/*************** SCROLLBAR MAC OS X ***************/ -.scrollbar-macosx > .scroll-element, .scrollbar-macosx > .scroll-element div { - background: none; - border: none; - margin: 0; - padding: 0; - position: absolute; - z-index: 10; -} - -.scrollbar-macosx > .scroll-element div { - display: block; - height: 100%; - left: 0; - top: 0; - width: 100%; -} - -.scrollbar-macosx > .scroll-element .scroll-element_track { - display: none; -} - -.scrollbar-macosx > .scroll-element .scroll-bar { - background-color: #6C6E71; - display: block; - -ms-filter: "progid:DXImageTransform.Microsoft.Alpha(Opacity=0)"; - filter: alpha(opacity=0); - opacity: 0; - border-radius: 7px; - transition: opacity 0.2s linear; -} - -.scrollbar-macosx:hover > .scroll-element .scroll-bar, .scrollbar-macosx > .scroll-element.scroll-draggable .scroll-bar { - -ms-filter: "progid:DXImageTransform.Microsoft.Alpha(Opacity=70)"; - filter: alpha(opacity=70); - opacity: 0.7; -} - -.scrollbar-macosx > .scroll-element.scroll-x { - bottom: 0px; - height: 0px; - left: 0; - min-width: 100%; - overflow: visible; - width: 100%; -} - -.scrollbar-macosx > .scroll-element.scroll-y { - height: 100%; - min-height: 100%; - right: 0px; - top: 0; - width: 0px; -} - -/* scrollbar height/width & offset from container borders */ -.scrollbar-macosx > .scroll-element.scroll-x .scroll-bar { - height: 7px; - min-width: 10px; - top: -9px; -} - -.scrollbar-macosx > .scroll-element.scroll-y .scroll-bar { - left: -9px; - min-height: 10px; - width: 7px; -} - -.scrollbar-macosx > .scroll-element.scroll-x .scroll-element_outer { - left: 2px; -} - -.scrollbar-macosx > .scroll-element.scroll-x .scroll-element_size { - left: -4px; -} - -.scrollbar-macosx > .scroll-element.scroll-y .scroll-element_outer { - top: 2px; -} - -.scrollbar-macosx > .scroll-element.scroll-y .scroll-element_size { - top: -4px; -} - -/* update scrollbar offset if both scrolls are visible */ -.scrollbar-macosx > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size { - left: -11px; -} - -.scrollbar-macosx > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size { - top: -11px; -} - -/*************** SCROLLBAR LIGHT ***************/ -.scrollbar-light > .scroll-element, .scrollbar-light > .scroll-element div { - border: none; - margin: 0; - overflow: hidden; - padding: 0; - position: absolute; - z-index: 10; -} - -.scrollbar-light > .scroll-element { - background-color: #ffffff; -} - -.scrollbar-light > .scroll-element div { - display: block; - height: 100%; - left: 0; - top: 0; - width: 100%; -} - -.scrollbar-light > .scroll-element .scroll-element_outer { - border-radius: 10px; -} - -.scrollbar-light > .scroll-element .scroll-element_size { - background: #dbdbdb; - background: url("data:image/svg+xml;base64,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"); - background: linear-gradient(to right, #dbdbdb 0%, #e8e8e8 100%); - border-radius: 10px; -} - -.scrollbar-light > .scroll-element.scroll-x { - bottom: 0; - height: 17px; - left: 0; - min-width: 100%; - width: 100%; -} - -.scrollbar-light > .scroll-element.scroll-y { - height: 100%; - min-height: 100%; - right: 0; - top: 0; - width: 17px; -} - -.scrollbar-light > .scroll-element .scroll-bar { - background: #fefefe; - background: url("data:image/svg+xml;base64,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"); - background: linear-gradient(to right, #fefefe 0%, #f5f5f5 100%); - border: 1px solid #dbdbdb; - border-radius: 10px; -} - -/* scrollbar height/width & offset from container borders */ -.scrollbar-light > .scroll-content.scroll-scrolly_visible { - left: -17px; - margin-left: 17px; -} - -.scrollbar-light > .scroll-content.scroll-scrollx_visible { - top: -17px; - margin-top: 17px; -} - -.scrollbar-light > .scroll-element.scroll-x .scroll-bar { - height: 10px; - min-width: 10px; - top: 0px; -} - -.scrollbar-light > .scroll-element.scroll-y .scroll-bar { - left: 0px; - min-height: 10px; - width: 10px; -} - -.scrollbar-light > .scroll-element.scroll-x .scroll-element_outer { - height: 12px; - left: 2px; - top: 2px; -} - -.scrollbar-light > .scroll-element.scroll-x .scroll-element_size { - left: -4px; -} - -.scrollbar-light > .scroll-element.scroll-y .scroll-element_outer { - left: 2px; - top: 2px; - width: 12px; -} - -.scrollbar-light > .scroll-element.scroll-y .scroll-element_size { - top: -4px; -} - -/* update scrollbar offset if both scrolls are visible */ -.scrollbar-light > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size { - left: -19px; -} - -.scrollbar-light > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size { - top: -19px; -} - -.scrollbar-light > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_track { - left: -19px; -} - -.scrollbar-light > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_track { - top: -19px; -} - -/*************** SCROLLBAR RAIL ***************/ -.scrollbar-rail > .scroll-element, .scrollbar-rail > .scroll-element div { - border: none; - margin: 0; - overflow: hidden; - padding: 0; - position: absolute; - z-index: 10; -} - -.scrollbar-rail > .scroll-element { - background-color: #ffffff; -} - -.scrollbar-rail > .scroll-element div { - display: block; - height: 100%; - left: 0; - top: 0; - width: 100%; -} - -.scrollbar-rail > .scroll-element .scroll-element_size { - background-color: #999; - background-color: rgba(0, 0, 0, 0.3); -} - -.scrollbar-rail > .scroll-element .scroll-element_outer:hover .scroll-element_size { - background-color: #666; - background-color: rgba(0, 0, 0, 0.5); -} - -.scrollbar-rail > .scroll-element.scroll-x { - bottom: 0; - height: 12px; - left: 0; - min-width: 100%; - padding: 3px 0 2px; - width: 100%; -} - -.scrollbar-rail > .scroll-element.scroll-y { - height: 100%; - min-height: 100%; - padding: 0 2px 0 3px; - right: 0; - top: 0; - width: 12px; -} - -.scrollbar-rail > .scroll-element .scroll-bar { - background-color: #d0b9a0; - border-radius: 2px; - box-shadow: 1px 1px 3px rgba(0, 0, 0, 0.5); -} - -.scrollbar-rail > .scroll-element .scroll-element_outer:hover .scroll-bar { - box-shadow: 1px 1px 3px rgba(0, 0, 0, 0.6); -} - -/* scrollbar height/width & offset from container borders */ -.scrollbar-rail > .scroll-content.scroll-scrolly_visible { - left: -17px; - margin-left: 17px; -} - -.scrollbar-rail > .scroll-content.scroll-scrollx_visible { - margin-top: 17px; - top: -17px; -} - -.scrollbar-rail > .scroll-element.scroll-x .scroll-bar { - height: 10px; - min-width: 10px; - top: 1px; -} - -.scrollbar-rail > .scroll-element.scroll-y .scroll-bar { - left: 1px; - min-height: 10px; - width: 10px; -} - -.scrollbar-rail > .scroll-element.scroll-x .scroll-element_outer { - height: 15px; - left: 5px; -} - -.scrollbar-rail > .scroll-element.scroll-x .scroll-element_size { - height: 2px; - left: -10px; - top: 5px; -} - -.scrollbar-rail > .scroll-element.scroll-y .scroll-element_outer { - top: 5px; - width: 15px; -} - -.scrollbar-rail > .scroll-element.scroll-y .scroll-element_size { - left: 5px; - top: -10px; - width: 2px; -} - -/* update scrollbar offset if both scrolls are visible */ -.scrollbar-rail > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size { - left: -25px; -} - -.scrollbar-rail > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size { - top: -25px; -} - -.scrollbar-rail > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_track { - left: -25px; -} - -.scrollbar-rail > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_track { - top: -25px; -} - -/*************** SCROLLBAR DYNAMIC ***************/ -.scrollbar-dynamic > .scroll-element, .scrollbar-dynamic > .scroll-element div { - background: none; - border: none; - margin: 0; - padding: 0; - position: absolute; - z-index: 10; -} - -.scrollbar-dynamic > .scroll-element div { - display: block; - height: 100%; - left: 0; - top: 0; - width: 100%; -} - -.scrollbar-dynamic > .scroll-element.scroll-x { - bottom: 2px; - height: 7px; - left: 0; - min-width: 100%; - width: 100%; -} - -.scrollbar-dynamic > .scroll-element.scroll-y { - height: 100%; - min-height: 100%; - right: 2px; - top: 0; - width: 7px; -} - -.scrollbar-dynamic > .scroll-element .scroll-element_outer { - opacity: 0.3; - border-radius: 12px; -} - -.scrollbar-dynamic > .scroll-element .scroll-element_size { - background-color: #cccccc; - opacity: 0; - border-radius: 12px; - transition: opacity 0.2s; -} - -.scrollbar-dynamic > .scroll-element .scroll-bar { - background-color: #6c6e71; - border-radius: 7px; -} - -/* scrollbar height/width & offset from container borders */ -.scrollbar-dynamic > .scroll-element.scroll-x .scroll-bar { - bottom: 0; - height: 7px; - min-width: 24px; - top: auto; -} - -.scrollbar-dynamic > .scroll-element.scroll-y .scroll-bar { - left: auto; - min-height: 24px; - right: 0; - width: 7px; -} - -.scrollbar-dynamic > .scroll-element.scroll-x .scroll-element_outer { - bottom: 0; - top: auto; - left: 2px; - transition: height 0.2s; -} - -.scrollbar-dynamic > .scroll-element.scroll-y .scroll-element_outer { - left: auto; - right: 0; - top: 2px; - transition: width 0.2s; -} - -.scrollbar-dynamic > .scroll-element.scroll-x .scroll-element_size { - left: -4px; -} - -.scrollbar-dynamic > .scroll-element.scroll-y .scroll-element_size { - top: -4px; -} - -/* update scrollbar offset if both scrolls are visible */ -.scrollbar-dynamic > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size { - left: -11px; -} - -.scrollbar-dynamic > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size { - top: -11px; -} - -/* hover & drag */ -.scrollbar-dynamic > .scroll-element:hover .scroll-element_outer, .scrollbar-dynamic > .scroll-element.scroll-draggable .scroll-element_outer { - overflow: hidden; - -ms-filter: "progid:DXImageTransform.Microsoft.Alpha(Opacity=70)"; - filter: alpha(opacity=70); - opacity: 0.7; -} - -.scrollbar-dynamic > .scroll-element:hover .scroll-element_outer .scroll-element_size, .scrollbar-dynamic > .scroll-element.scroll-draggable .scroll-element_outer .scroll-element_size { - opacity: 1; -} - -.scrollbar-dynamic > .scroll-element:hover .scroll-element_outer .scroll-bar, .scrollbar-dynamic > .scroll-element.scroll-draggable .scroll-element_outer .scroll-bar { - height: 100%; - width: 100%; - border-radius: 12px; -} - -.scrollbar-dynamic > .scroll-element.scroll-x:hover .scroll-element_outer, .scrollbar-dynamic > .scroll-element.scroll-x.scroll-draggable .scroll-element_outer { - height: 20px; - min-height: 7px; -} - -.scrollbar-dynamic > .scroll-element.scroll-y:hover .scroll-element_outer, .scrollbar-dynamic > .scroll-element.scroll-y.scroll-draggable .scroll-element_outer { - min-width: 7px; - width: 20px; -} - -/*************** SCROLLBAR GOOGLE CHROME ***************/ -.scrollbar-chrome > .scroll-element, .scrollbar-chrome > .scroll-element div { - border: none; - margin: 0; - overflow: hidden; - padding: 0; - position: absolute; - z-index: 10; -} - -.scrollbar-chrome > .scroll-element { - background-color: #ffffff; -} - -.scrollbar-chrome > .scroll-element div { - display: block; - height: 100%; - left: 0; - top: 0; - width: 100%; -} - -.scrollbar-chrome > .scroll-element .scroll-element_track { - background: #f1f1f1; - border: 1px solid #dbdbdb; -} - -.scrollbar-chrome > .scroll-element.scroll-x { - bottom: 0; - height: 16px; - left: 0; - min-width: 100%; - width: 100%; -} - -.scrollbar-chrome > .scroll-element.scroll-y { - height: 100%; - min-height: 100%; - right: 0; - top: 0; - width: 16px; -} - -.scrollbar-chrome > .scroll-element .scroll-bar { - background-color: #d9d9d9; - border: 1px solid #bdbdbd; - cursor: default; - border-radius: 2px; -} - -.scrollbar-chrome > .scroll-element .scroll-bar:hover { - background-color: #c2c2c2; - border-color: #a9a9a9; -} - -.scrollbar-chrome > .scroll-element.scroll-draggable .scroll-bar { - background-color: #919191; - border-color: #7e7e7e; -} - -/* scrollbar height/width & offset from container borders */ -.scrollbar-chrome > .scroll-content.scroll-scrolly_visible { - left: -16px; - margin-left: 16px; -} - -.scrollbar-chrome > .scroll-content.scroll-scrollx_visible { - top: -16px; - margin-top: 16px; -} - -.scrollbar-chrome > .scroll-element.scroll-x .scroll-bar { - height: 8px; - min-width: 10px; - top: 3px; -} - -.scrollbar-chrome > .scroll-element.scroll-y .scroll-bar { - left: 3px; - min-height: 10px; - width: 8px; -} - -.scrollbar-chrome > .scroll-element.scroll-x .scroll-element_outer { - border-left: 1px solid #dbdbdb; -} - -.scrollbar-chrome > .scroll-element.scroll-x .scroll-element_track { - height: 14px; - left: -3px; -} - -.scrollbar-chrome > .scroll-element.scroll-x .scroll-element_size { - height: 14px; - left: -4px; -} - -.scrollbar-chrome > .scroll-element.scroll-y .scroll-element_outer { - border-top: 1px solid #dbdbdb; -} - -.scrollbar-chrome > .scroll-element.scroll-y .scroll-element_track { - top: -3px; - width: 14px; -} - -.scrollbar-chrome > .scroll-element.scroll-y .scroll-element_size { - top: -4px; - width: 14px; -} - -/* update scrollbar offset if both scrolls are visible */ -.scrollbar-chrome > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_size { - left: -19px; -} - -.scrollbar-chrome > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_size { - top: -19px; -} - -.scrollbar-chrome > .scroll-element.scroll-x.scroll-scrolly_visible .scroll-element_track { - left: -19px; -} - -.scrollbar-chrome > .scroll-element.scroll-y.scroll-scrollx_visible .scroll-element_track { - top: -19px; +.fill-gray { + fill: #9c9c9c; } /** selectize.css (v0.12.6) Copyright (c) 2013–2015 Brian Reavis & contributors Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License. You may obtain a copy of the License at: http://www.apache.org/licenses/LICENSE-2.0 Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License. @author Brian Reavis */ @@ -1326,26 +526,26 @@ a:hover { background: #f2f2f2 !important; background: rgba(0, 0, 0, 0.06) !important; border: 0 none !important; + -webkit-box-shadow: inset 0 0 12px 4px #fff; box-shadow: inset 0 0 12px 4px #fff; } - .selectize-control.plugin-drag_drop .ui-sortable-placeholder::after { content: '!'; visibility: hidden; } - .selectize-control.plugin-drag_drop .ui-sortable-helper { + -webkit-box-shadow: 0 2px 5px rgba(0, 0, 0, 0.2); box-shadow: 0 2px 5px rgba(0, 0, 0, 0.2); } - .selectize-dropdown-header { position: relative; padding: 5px 8px; border-bottom: 1px solid #d0d0d0; background: #f8f8f8; + -webkit-border-radius: 3px 3px 0 0; + -moz-border-radius: 3px 3px 0 0; border-radius: 3px 3px 0 0; } - .selectize-dropdown-header-close { position: absolute; right: 8px; @@ -1356,35 +556,30 @@ a:hover { line-height: 20px; font-size: 20px !important; } - .selectize-dropdown-header-close:hover { color: #000000; } - .selectize-dropdown.plugin-optgroup_columns .optgroup { border-right: 1px solid #f2f2f2; border-top: 0 none; float: left; + -webkit-box-sizing: border-box; + -moz-box-sizing: border-box; box-sizing: border-box; } - .selectize-dropdown.plugin-optgroup_columns .optgroup:last-child { border-right: 0 none; } - .selectize-dropdown.plugin-optgroup_columns .optgroup:before { display: none; } - .selectize-dropdown.plugin-optgroup_columns .optgroup-header { border-top: 0 none; } - .selectize-control.plugin-remove_button [data-value] { position: relative; padding-right: 24px !important; } - .selectize-control.plugin-remove_button [data-value] .remove { z-index: 1; /* fixes ie bug (see #392) */ position: absolute; @@ -1401,51 +596,49 @@ a:hover { display: inline-block; padding: 2px 0 0 0; border-left: 1px solid #d0d0d0; + -webkit-border-radius: 0 2px 2px 0; + -moz-border-radius: 0 2px 2px 0; border-radius: 0 2px 2px 0; + -webkit-box-sizing: border-box; + -moz-box-sizing: border-box; box-sizing: border-box; } - .selectize-control.plugin-remove_button [data-value] .remove:hover { background: rgba(0, 0, 0, 0.05); } - .selectize-control.plugin-remove_button [data-value].active .remove { border-left-color: #cacaca; } - .selectize-control.plugin-remove_button .disabled [data-value] .remove:hover { background: none; } - .selectize-control.plugin-remove_button .disabled [data-value] .remove { border-left-color: #ffffff; } - .selectize-control.plugin-remove_button .remove-single { position: absolute; right: 0; top: 0; font-size: 23px; } - .selectize-control { position: relative; } - -.selectize-dropdown, .selectize-input, .selectize-input input { +.selectize-dropdown, +.selectize-input, +.selectize-input input { color: #303030; font-family: inherit; font-size: 13px; line-height: 18px; -webkit-font-smoothing: inherit; } - -.selectize-input, .selectize-control.single .selectize-input.input-active { +.selectize-input, +.selectize-control.single .selectize-input.input-active { background: #fff; cursor: text; display: inline-block; } - .selectize-input { border: 1px solid #d0d0d0; padding: 8px 8px; @@ -1454,30 +647,34 @@ a:hover { overflow: hidden; position: relative; z-index: 1; + -webkit-box-sizing: border-box; + -moz-box-sizing: border-box; box-sizing: border-box; + -webkit-box-shadow: inset 0 1px 1px rgba(0, 0, 0, 0.1); box-shadow: inset 0 1px 1px rgba(0, 0, 0, 0.1); + -webkit-border-radius: 3px; + -moz-border-radius: 3px; border-radius: 3px; } - -.selectize-control.multi .selectize-input.has-items { /* padding: 6px 8px 3px; */ +.selectize-control.multi .selectize-input.has-items { + padding: 6px 8px 3px; } - .selectize-input.full { background-color: #fff; } - -.selectize-input.disabled, .selectize-input.disabled * { +.selectize-input.disabled, +.selectize-input.disabled * { cursor: default !important; } - .selectize-input.focus { + -webkit-box-shadow: inset 0 1px 2px rgba(0, 0, 0, 0.15); box-shadow: inset 0 1px 2px rgba(0, 0, 0, 0.15); } - .selectize-input.dropdown-active { + -webkit-border-radius: 3px 3px 0 0; + -moz-border-radius: 3px 3px 0 0; border-radius: 3px 3px 0 0; } - .selectize-input > * { vertical-align: baseline; display: -moz-inline-stack; @@ -1485,7 +682,6 @@ a:hover { zoom: 1; *display: inline; } - .selectize-control.multi .selectize-input > div { cursor: pointer; margin: 0 3px 3px 0; @@ -1494,19 +690,17 @@ a:hover { color: #303030; border: 0 solid #d0d0d0; } - .selectize-control.multi .selectize-input > div.active { background: #e8e8e8; color: #303030; border: 0 solid #cacaca; } - -.selectize-control.multi .selectize-input.disabled > div, .selectize-control.multi .selectize-input.disabled > div.active { +.selectize-control.multi .selectize-input.disabled > div, +.selectize-control.multi .selectize-input.disabled > div.active { color: #7d7d7d; background: #ffffff; border: 0 solid #ffffff; } - .selectize-input > input { display: inline-block !important; padding: 0 !important; @@ -1519,23 +713,20 @@ a:hover { background: none !important; line-height: inherit !important; -webkit-user-select: auto !important; + -webkit-box-shadow: none !important; box-shadow: none !important; } - .selectize-input > input::-ms-clear { display: none; } - .selectize-input > input:focus { outline: none !important; } - .selectize-input::after { content: ' '; display: block; clear: left; } - .selectize-input.dropdown-active::before { content: ' '; display: block; @@ -1546,7 +737,6 @@ a:hover { left: 0; right: 0; } - .selectize-dropdown { position: absolute; z-index: 10; @@ -1554,72 +744,70 @@ a:hover { background: #fff; margin: -1px 0 0 0; border-top: 0 none; + -webkit-box-sizing: border-box; + -moz-box-sizing: border-box; box-sizing: border-box; + -webkit-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.1); box-shadow: 0 1px 3px rgba(0, 0, 0, 0.1); + -webkit-border-radius: 0 0 3px 3px; + -moz-border-radius: 0 0 3px 3px; border-radius: 0 0 3px 3px; } - .selectize-dropdown [data-selectable] { cursor: pointer; overflow: hidden; } - .selectize-dropdown [data-selectable] .highlight { background: rgba(125, 168, 208, 0.2); + -webkit-border-radius: 1px; + -moz-border-radius: 1px; border-radius: 1px; } - -.selectize-dropdown .option, .selectize-dropdown .optgroup-header { +.selectize-dropdown .option, +.selectize-dropdown .optgroup-header { padding: 5px 8px; } - -.selectize-dropdown .option, .selectize-dropdown [data-disabled], .selectize-dropdown [data-disabled] [data-selectable].option { +.selectize-dropdown .option, +.selectize-dropdown [data-disabled], +.selectize-dropdown [data-disabled] [data-selectable].option { cursor: inherit; opacity: 0.5; } - .selectize-dropdown [data-selectable].option { opacity: 1; } - .selectize-dropdown .optgroup:first-child .optgroup-header { border-top: 0 none; } - .selectize-dropdown .optgroup-header { color: #303030; background: #fff; cursor: default; } - .selectize-dropdown .active { background-color: #f5fafd; color: #495c68; } - .selectize-dropdown .active.create { color: #495c68; } - .selectize-dropdown .create { color: rgba(48, 48, 48, 0.5); } - .selectize-dropdown-content { overflow-y: auto; overflow-x: hidden; max-height: 200px; -webkit-overflow-scrolling: touch; } - -.selectize-control.single .selectize-input, .selectize-control.single .selectize-input input { +.selectize-control.single .selectize-input, +.selectize-control.single .selectize-input input { cursor: pointer; } - -.selectize-control.single .selectize-input.input-active, .selectize-control.single .selectize-input.input-active input { +.selectize-control.single .selectize-input.input-active, +.selectize-control.single .selectize-input.input-active input { cursor: text; } - .selectize-control.single .selectize-input:after { content: ' '; display: block; @@ -1633,27 +821,114 @@ a:hover { border-width: 5px 5px 0 5px; border-color: #808080 transparent transparent transparent; } - .selectize-control.single .selectize-input.dropdown-active:after { margin-top: -4px; border-width: 0 5px 5px 5px; border-color: transparent transparent #808080 transparent; } - .selectize-control.rtl.single .selectize-input:after { left: 15px; right: auto; } - .selectize-control.rtl .selectize-input > input { margin: 0 4px 0 -2px !important; } - .selectize-control .selectize-input.disabled { opacity: 0.5; background-color: #fafafa; } +/* Hesk additional */ + +.selectize-input { + padding: 11px 12px; + width: auto ! important; + border: solid 1px #d4d6e3; + transition: all 250ms ease; +} + +.selectize-input.input-active { + border: solid 1px #1776ea !important; +} + +.selectize-input:hover { + border: solid 1px #959eb0; +} + +.selectize-control.input-tags { + line-height: 1; + margin-left: 24px; +} + +.selectize-control.multi .selectize-input > div { + margin: 0 6px 0 0; + padding: 0; + background: transparent; + color: #26282a; + border: none; +} + +.selectize-control { + display: -ms-flexbox; + display: flex; +} + +.selectize-control .selectize-input { + border-radius: 2px; + border: solid 1px #d4d6e3; + box-shadow: none; + min-width: 100px; + padding: 0 30px 0 12px; + height: 40px; + display: -ms-flexbox !important; + display: flex !important; + -ms-flex-align: center; + align-items: center; + transition: all 250ms ease; + z-index: 8; +} + +.selectize-control .selectize-input:after { + border: none !important; + background: transparent url("../img/chevron-down.svg") no-repeat center; + width: 8px !important; + height: 8px !important; + opacity: 0.25 !important; + transition: all 250ms ease; +} + +.selectize-control .selectize-input.focus::after { + -ms-transform: rotate(180deg); + transform: rotate(180deg); +} + +.selectize-control .selectize-dropdown { + box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); + border: none; +} + +.selectize-control .selectize-dropdown .option { + display: -ms-flexbox; + display: flex; + -ms-flex-align: center; + align-items: center; + height: 40px; + padding: 0 32px 0 16px; + color: #002d73; +} + +.selectize-control .selectize-dropdown .option.active { + background-color: #f5f8ff; +} + +.selectize-dropdown { + width: auto !important; +} + +.selectize-dropdown [data-selectable], .selectize-dropdown .optgroup-header { + white-space: nowrap; +} + .datepicker--cells { display: -ms-flexbox; display: flex; @@ -2314,77 +1589,6 @@ a:hover { border: none; } -.xdsoft_autocomplete, .xdsoft_autocomplete div, .xdsoft_autocomplete span { /* -moz-box-sizing: border-box !important; box-sizing: border-box !important;*/ -} - -.xdsoft_autocomplete { - display: inline; - position: relative; - word-spacing: normal; - text-transform: none; - text-indent: 0px; - text-shadow: none; - text-align: start; -} - -.xdsoft_autocomplete .xdsoft_input { - position: relative; - z-index: 2; -} - -.xdsoft_autocomplete .xdsoft_autocomplete_dropdown { - position: absolute; - border: 1px solid #ccc; - border-top-color: #d9d9d9; - box-shadow: 0 2px 4px rgba(0, 0, 0, 0.2); - -webkit-box-shadow: 0 2px 4px rgba(0, 0, 0, 0.2); - cursor: default; - display: none; - z-index: 1001; - margin-top: -1px; - background-color: #fff; - min-width: 100%; - overflow: auto; -} - -.xdsoft_autocomplete .xdsoft_autocomplete_hint { - position: absolute; - z-index: 1; - color: #ccc !important; - -webkit-text-fill-color: #ccc !important; - text-fill-color: #ccc !important; - overflow: hidden !important; - white-space: pre !important; -} - -.xdsoft_autocomplete .xdsoft_autocomplete_hint span { - color: transparent; - opacity: 0.0; -} - -.xdsoft_autocomplete .xdsoft_autocomplete_dropdown > .xdsoft_autocomplete_copyright { - color: #ddd; - font-size: 10px; - text-decoration: none; - right: 5px; - position: absolute; - margin-top: -15px; - z-index: 1002; -} - -.xdsoft_autocomplete .xdsoft_autocomplete_dropdown > div { - background: #fff; - white-space: nowrap; - cursor: pointer; - line-height: 1.5em; - padding: 2px 0px 2px 0px; -} - -.xdsoft_autocomplete .xdsoft_autocomplete_dropdown > div.active { - background: #0097CF; - color: #FFFFFF; -} - @font-face { font-family: 'Lato'; src: url("../fonts/Lato-Regular.eot"); @@ -2653,7 +1857,8 @@ img:not([src]):not([srcset]) { .dropdown.priority[data-value="low"] span, .dropdown-select.priority[data-value="low"] span, .dropdown.priority[data-value="3"] span, -.dropdown-select.priority[data-value="3"] span { +.dropdown-select.priority[data-value="3"] span, +.priority3 { padding-left: 24px; background: url("../img/label-low.svg") no-repeat left center; } @@ -2661,7 +1866,8 @@ img:not([src]):not([srcset]) { .dropdown.priority[data-value="medium"] span, .dropdown-select.priority[data-value="medium"] span, .dropdown.priority[data-value="2"] span, -.dropdown-select.priority[data-value="2"] span { +.dropdown-select.priority[data-value="2"] span, +.priority2 { padding-left: 24px; background: url("../img/label-medium.svg") no-repeat left center; } @@ -2669,7 +1875,8 @@ img:not([src]):not([srcset]) { .dropdown.priority[data-value="high"] span, .dropdown-select.priority[data-value="high"] span, .dropdown.priority[data-value="1"] span, -.dropdown-select.priority[data-value="1"] span { +.dropdown-select.priority[data-value="1"] span, +.priority1 { padding-left: 24px; background: url("../img/label-high.svg") no-repeat left center; } @@ -2677,7 +1884,8 @@ img:not([src]):not([srcset]) { .dropdown.priority[data-value="critical"] span, .dropdown-select.priority[data-value="critical"] span, .dropdown.priority[data-value="0"] span, -.dropdown-select.priority[data-value="0"] span { +.dropdown-select.priority[data-value="0"] span, +.priority0 { padding-left: 24px; background: url("../img/label-critical.svg") no-repeat left center; } @@ -2743,7 +1951,7 @@ img:not([src]):not([srcset]) { padding: 0; position: absolute; top: 100%; - z-index: 10; + z-index: 100; } .dropdown .dropdown-list .separator, .dropdown-select .dropdown-list .separator { @@ -2758,10 +1966,14 @@ img:not([src]):not([srcset]) { -ms-flex-align: center; align-items: center; white-space: nowrap; - padding: 0 16px; + padding: 0px 16px; color: #002d73; } +.dropdown .dropdown-list > li { + padding: 0px; +} + .dropdown .dropdown-list > li.selected, .dropdown-select .dropdown-list > li.selected { display: none; } @@ -2776,6 +1988,10 @@ img:not([src]):not([srcset]) { color: #002d73; } +.dropdown .dropdown-list > li a { + padding: 0 16px ! important; +} + .dropdown .dropdown-list > li a:hover, .dropdown-select .dropdown-list > li a:hover { color: #002d73; } @@ -3971,87 +3187,6 @@ input::-ms-clear { fill: #025cca; }*/ -.selectize-input { - padding: 11px 12px; - border: solid 1px #d4d6e3; - transition: all 250ms ease; -} - -.selectize-input.input-active { - border: solid 1px #1776ea !important; -} - -.selectize-input:hover { - border: solid 1px #959eb0; -} - -.selectize-control.input-tags { - line-height: 1; - margin-left: 24px; -} - -.selectize-control.multi .selectize-input > div { - margin: 0 6px 0 0; - padding: 0; - background: transparent; - color: #26282a; - border: none; -} - -.selectize-control { - display: -ms-flexbox; - display: flex; -} - -.selectize-control .selectize-input { - margin-top: 16px; - border-radius: 2px; - border: solid 1px #d4d6e3; - box-shadow: none; - min-width: 320px; - padding: 0 12px; - height: 40px; - display: -ms-flexbox !important; - display: flex !important; - -ms-flex-align: center; - align-items: center; - transition: all 250ms ease; - z-index: 8; -} - -.selectize-control .selectize-input:after { - border: none !important; - background: transparent url("../img/chevron-down.svg") no-repeat center; - width: 8px !important; - height: 8px !important; - opacity: 0.25 !important; - transition: all 250ms ease; -} - -.selectize-control .selectize-input.focus::after { - -ms-transform: rotate(180deg); - transform: rotate(180deg); -} - -.selectize-control .selectize-dropdown { - box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); - border: none; -} - -.selectize-control .selectize-dropdown .option { - display: -ms-flexbox; - display: flex; - -ms-flex-align: center; - align-items: center; - height: 40px; - padding: 0 16px; - color: #002d73; -} - -.selectize-control .selectize-dropdown .option.active { - background-color: #f5f8ff; -} - @media screen and (max-width: 900px) { .form__search .form__search_results .results--list li { font-size: 13px; @@ -4952,7 +4087,7 @@ li.ticket-new { display: -ms-flexbox; display: flex; -ms-flex-pack: justify; - justify-content: space-between; + justify-content: center; } .main__content.ticket .icon-chevron-down { @@ -4966,6 +4101,10 @@ li.ticket-new { flex-direction: column; } + .main__content.ticket .ticket__body { + margin-right: 0px; + } + .main__content.ticket .ticket__body .block--head { -ms-flex-direction: column; flex-direction: column; @@ -4982,6 +4121,11 @@ li.ticket-new { margin-left: 0; } + .more .dropdown-list { + right: auto ! important; + left: 0px ! important; + } + .main__content.ticket .block--submit { -ms-flex-pack: justify; justify-content: space-between; @@ -5038,15 +4182,17 @@ li.ticket-new { .ticket__body_block { background-color: #fff; - margin-bottom: 24px; + margin-bottom: 12px; border-radius: 2px; - box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); - padding: 24px; + box-shadow: 0 2px 4px 0 rgba(38, 40, 42, 0.1); + padding: 15px 30px 34px 30px; + text-align: justify; } .ticket__body_block.response { box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1); - border: solid 4px #c3ead8; + /*border: solid 4px #c3ead8;*/ + background-color: #f8fffc; } .ticket__body_block h3 { @@ -5062,7 +4208,7 @@ li.ticket-new { .ticket__body_block .block--head { display: -ms-flexbox; display: flex; - margin-top: 16px; + margin-top: 0px; -ms-flex-align: center; align-items: center; font-family: "Lato", Arial, sans-serif; @@ -5074,21 +4220,31 @@ li.ticket-new { letter-spacing: 0.1px; } +.ticket__body_block.original-message .block--head { + margin-top: 16px ! important; +} + .ticket__body_block .block--head .contact { display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; position: relative; + color:#6b7480; } .ticket__body_block .block--head .contact > span { - color: #959eb0; + color: #6b7480; } .ticket__body_block .block--head .contact b { - margin-left: 8px; + margin: 0 4px; font-weight: bold; + color: #222; +} + +.ticket__body_block .block--head .contact time { + margin: 0 4px; } .ticket__body_block .block--head .contact .dropdown { @@ -5137,44 +4293,68 @@ li.ticket-new { height: 8px; } -.ticket__body_block .block--head .date { - margin-left: 24px; +.ticket__body_block .block--head time { + margin: 0 10px; color: #6b7480; } .ticket__body_block .block--head .more { margin-left: auto; - color: #1776ea; display: -ms-flexbox; display: flex; -ms-flex-align: center; align-items: center; - cursor: pointer; + cursor: default; margin-right: -24px; padding-right: 24px; } .ticket__body_block .block--head .more span { - color: #1776ea; + color: #959eb0; } .ticket__body_block .block--head .more .icon-chevron-down { - fill: #1776ea; + fill: #959eb0; width: 8px; height: 8px; } +.ticket__body_block .block--head .more a { + color: #959eb0; +} + +.ticket__body_block .block--head .more a svg { + width: 16px; + height: 16px; + fill: #959eb0; + margin-right: 10px; + vertical-align: text-bottom; +} + +.ticket__body_block .block--head .more a:hover { + color: #002d73; +} + +.ticket__body_block .block--head .more a:hover svg { + fill: #002d73; +} + +.ticket__body_block .block--head .more label:hover > span { + color: #002d73; +} + +.ticket__body_block .block--head .more label:hover > svg { + fill: #002d73; +} + .ticket__body_block .block--head .more .dropdown-list a { - display: -ms-flexbox; - display: flex; - -ms-flex-align: center; - align-items: center; - width: 100%; - height: 100%; + color: #002d73; + -ms-flex-pack: normal; + justify-content: normal; } .ticket__body_block .block--description { - margin: 16px 0; + margin: 16px 0 0 0; font-family: "Lato", Arial, sans-serif; font-size: 14px; font-weight: normal; @@ -5185,11 +4365,21 @@ li.ticket-new { } .ticket__body_block .block--description p { - margin: 0 0 28px 0; + margin: 0; + font-size: 16px; + line-height: 1.375; + color: #222; } -.ticket__body_block .block--description p:last-child { - margin: 0; +.ticket__body_block.original-message .block--description p { + margin-bottom: 16px; +} + +p.rate { + margin-top:10px; + text-align: right; + font-style: italic; + color: #959eb0; } .ticket__body_block .block--notes { @@ -5219,7 +4409,7 @@ li.ticket-new { font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; - color: #959eb0; + color: #6b7480; } .ticket__body_block .block--notes .note .note__head .name span { @@ -5227,8 +4417,8 @@ li.ticket-new { } .ticket__body_block .block--notes .note .note__head .name b { - color: #26282a; - margin-right: 24px; + color: #222; + margin: 0px; } .ticket__body_block .block--notes .note .note__head .name time { @@ -5252,7 +4442,7 @@ li.ticket-new { justify-content: center; -ms-flex-align: center; align-items: center; - margin-left: 16px; + margin-left: 0px; } .ticket__body_block .block--notes .note .note__head .actions button svg, @@ -5350,6 +4540,47 @@ li.ticket-new { justify-content: center; -ms-flex-align: center; align-items: center; + width: 100%; +} + +.ticket__body_block .block--timer.canned-options { + padding: 10px; + display: block; + height: inherit; +} + +.ticket__body_block .block--timer.canned-options .canned-header { + margin-bottom: 10px; + border-bottom: 1px solid #dfe4ec; +} + +.ticket__body_block .block--timer.canned-options .options { + display: flex; + justify-content: space-between; +} + +.ticket__body_block .block--timer.canned-options .options .radio-custom + .radio-custom { + margin-top: 3px; +} + +@media(min-width: 1340px) { + .ticket__body_block .time-and-canned { + display: flex; + } + + .ticket__body_block .time-and-canned section + section { + margin-left: 5px; + } + + .ticket__body_block .time-and-canned .block--timer { + height: inherit; + } +} + +@media(max-width: 1399px) { + .ticket__body_block .time-and-canned .canned-options { + margin-top: 10px; + } } .ticket__body_block .block--timer span { @@ -5393,7 +4624,6 @@ li.ticket-new { .ticket__body_block .block--message { margin-top: 16px; - height: 119px; border-radius: 2px; border: solid 1px #d4d6e3; background-color: #fff; @@ -5401,26 +4631,23 @@ li.ticket-new { overflow: hidden; } -.ticket__body_block .block--message .scroll-textarea { - width: 100%; - height: 119px; -} - .ticket__body_block .block--message textarea { outline: none; border: none; width: 100%; - min-height: 100%; + height: 100%; + min-height: 180px; background: transparent; padding: 8px 12px; font-family: "Lato", Arial, sans-serif; - font-size: 14px; + font-size: 16px; font-weight: normal; font-style: normal; font-stretch: normal; - line-height: 1.71; + line-height: 1.375; letter-spacing: 0.1px; - resize: none; + resize: vertical; + transition: none; } .ticket__body_block .block--message .placeholder { @@ -5608,7 +4835,7 @@ li.ticket-new { } .ticket__replies { - margin: -8px 0 16px 0px; + margin: 0px 0 12px 0px; } .ticket__replies .ticket__replies_link { @@ -5763,7 +4990,7 @@ li.ticket-new { } .ticket__params .params--block.params .title { - width: 135px; + width: 110px; } .ticket__params .params--block.params .icon-label { @@ -7089,10 +6316,6 @@ li.ticket-new { padding: 8px 12px; } -.team-create .right-bar__body .textarea-scrollbar { - height: 134px; -} - .team-create .right-bar__body .step-footer { margin-top: auto; } @@ -8884,14 +8107,6 @@ li.ticket-new { margin-bottom: 24px; } -.right-bar.profile-edit .step-item.step-2 .textarea-scrollbar { - height: 204px; -} - -.right-bar.profile-edit .step-item.step-2 .textarea-scrollbar textarea { - padding: 8px 12px; -} - .right-bar.profile-edit .step-item.step-3 .form-switcher { margin-bottom: 16px; } @@ -9339,6 +8554,7 @@ li.ticket-new { font-stretch: normal; line-height: 1.57; letter-spacing: 0.1px; + text-align: right; } .main__content.settings .settings__form .form-group input { @@ -13274,11 +12490,11 @@ li.ticket-new { cursor: pointer; } -.open {color : #FF0000;} -.waitingreply {color : #FF9933;} -.replied {color : #0000FF;} -.resolved {color : #008000;} -.allbutresolved {color : #000000;} +.open {color : #FF0000 ! important;} +.waitingreply {color : #FF9933 ! important;} +.replied {color : #0000FF ! important;} +.resolved {color : #008000 ! important;} +.allbutresolved {color : #000000 ! important;} .tickets__legend { display: flex; @@ -13361,3 +12577,171 @@ li.ticket-new { height: 1px; background-color: #dfe4ec; } + +.bg-critical { + background-color: #fff5f5 ! important; + border-top: 1px solid rgb(230, 67, 66); + border-top: 1px solid rgba(230, 67, 66, .5); + border-bottom: 1px solid rgb(230, 67, 66); + border-bottom: 1px solid rgba(230, 67, 66, .5); +} + +.table tbody tr.new.bg-critical td:first-child::before { + background-color: #e64342 ! important; +} + +@media all and (-ms-high-contrast: none), (-ms-high-contrast: active) { + /* IE10+ CSS styles go here */ + .ticket__body_block .block--checkboxs { + display: block; + } +} + +sup { + vertical-align: super; + font-size: smaller; +} + +sub { + vertical-align: sub; + font-size: smaller; +} + +.browser-default p { + display: block; + margin-top: 0 ! important; + margin-bottom: 1em ! important; + margin-left: 0; + margin-right: 0; +} + +.browser-default p:last-child { margin-bottom: 0 ! important; } + +.browser-default h1 { + display: block; + font-size: 2em; + margin-top: 0.67em; + margin-bottom: 0.67em; + margin-left: 0; + margin-right: 0; + font-weight: bold; +} + +.browser-default h2 { + display: block; + font-size: 1.5em; + margin-top: 0.83em; + margin-bottom: 0.83em; + margin-left: 0; + margin-right: 0; + font-weight: bold; +} + +.browser-default h3 { + display: block; + font-size: 1.17em; + margin-top: 1em; + margin-bottom: 1em; + margin-left: 0; + margin-right: 0; + font-weight: bold; +} + +.browser-default h4 { + display: block; + font-size: 1em; + margin-top: 1.33em; + margin-bottom: 1.33em; + margin-left: 0; + margin-right: 0; + font-weight: bold; +} + +.browser-default h5 { + display: block; + font-size: .83em; + margin-top: 1.67em; + margin-bottom: 1.67em; + margin-left: 0; + margin-right: 0; + font-weight: bold; +} + +.browser-default h6 { + display: block; + font-size: .67em; + margin-top: 2.33em; + margin-bottom: 2.33em; + margin-left: 0; + margin-right: 0; + font-weight: bold; +} + +.browser-default a { + text-decoration: underline; + color: #1776ea; + transition: color 250ms ease; +} + +.browser-default a:hover{ + text-decoration: none; +} + +.browser-default ul { + display: block; + list-style-type: disc ! important; + margin-top: 1em; + margin-bottom: 1 em; + margin-left: 0; + margin-right: 0; + padding-left: 40px ! important; +} + +.browser-default ol { + display: block; + list-style-type: decimal ! important; + margin-top: 1em; + margin-bottom: 1em; + margin-left: 0; + margin-right: 0; + padding-left: 40px ! important; +} + +.browser-default p > b, strong { + font-weight: bold; +} + +.browser-default table { + display: table; + border: 1px solid gray; +} + +.browser-default tr { + padding: 2px; + border: 1px solid gray; +} + +.browser-default td { + padding: 4px; + border: 1px solid gray; +} + +.selectize-dropdown .option, .selectize-input.input-active { + cursor: pointer ! important; +} + +.back-to-top { + position: fixed; + bottom: 2em; + right: 0px; + text-decoration: none; + color: #000000; + background-color: rgba(235, 235, 235, 0.70); + font-size: 14px; + padding: 1em; + display: none; +} + +.back-to-top:hover { + background-color: rgba(135, 135, 135, 0.50); +} \ No newline at end of file diff --git a/hesk/css/app.min.css b/hesk/css/app.min.css index 23eb694..3d60cae 100644 --- a/hesk/css/app.min.css +++ b/hesk/css/app.min.css @@ -1 +1 @@ -@charset 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pre; + word-spacing: normal; + word-break: normal; + word-wrap: normal; + line-height: 1.5; + + -moz-tab-size: 4; + -o-tab-size: 4; + tab-size: 4; + + -webkit-hyphens: none; + -moz-hyphens: none; + -ms-hyphens: none; + hyphens: none; +} + +pre[class*="language-"]::-moz-selection, pre[class*="language-"] ::-moz-selection, +code[class*="language-"]::-moz-selection, code[class*="language-"] ::-moz-selection { + text-shadow: none; + background: #b3d4fc; +} + +pre[class*="language-"]::selection, pre[class*="language-"] ::selection, +code[class*="language-"]::selection, code[class*="language-"] ::selection { + text-shadow: none; + background: #b3d4fc; +} + +@media print { + code[class*="language-"], + pre[class*="language-"] { + text-shadow: none; + } +} + +/* Code blocks */ +pre[class*="language-"] { + padding: 1em; + margin: .5em 0; + overflow: auto; +} + +:not(pre) > code[class*="language-"], +pre[class*="language-"] { + background: #f5f2f0; +} + +/* Inline code */ +:not(pre) > code[class*="language-"] { + padding: .1em; + border-radius: .3em; + white-space: normal; +} + +.token.comment, +.token.prolog, +.token.doctype, +.token.cdata { + color: slategray; +} + +.token.punctuation { + color: #999; +} + +.token.namespace { + opacity: .7; +} + +.token.property, +.token.tag, +.token.boolean, +.token.number, +.token.constant, +.token.symbol, +.token.deleted { + color: #905; +} + +.token.selector, +.token.attr-name, +.token.string, +.token.char, +.token.builtin, +.token.inserted { + color: #690; +} + +.token.operator, +.token.entity, +.token.url, +.language-css .token.string, +.style .token.string { + color: #9a6e3a; + background: hsla(0, 0%, 100%, .5); +} + +.token.atrule, +.token.attr-value, +.token.keyword { + color: #07a; +} + +.token.function, +.token.class-name { + color: #DD4A68; +} + +.token.regex, +.token.important, +.token.variable { + color: #e90; +} + +.token.important, +.token.bold { + font-weight: bold; +} +.token.italic { + font-style: italic; +} + +.token.entity { + cursor: help; +} + diff --git a/hesk/css/zebra_tooltips.css b/hesk/css/zebra_tooltips.css new file mode 100644 index 0000000..3f08b13 --- /dev/null +++ b/hesk/css/zebra_tooltips.css @@ -0,0 +1,81 @@ +.Zebra_Tooltip { + background: 0 0; + position: absolute; + z-index: 8000 +} +.Zebra_Tooltip .Zebra_Tooltip_Message { + background: #000; + border-radius: 5px; + color: #fff; + font-size: 12px; + font-family: Tahoma,Arial,Helvetica,sans-serif; + line-height: 1.4; + *margin-right: 0; + max-width: 250px; + padding: 10px; + position: relative; + _width: expression(document.body.clientWidth > 250px ? '250px': 'auto'); + border: 0 solid #000 +} +.Zebra_Tooltip .Zebra_Tooltip_Message.Zebra_Tooltip_Has_Close { + padding-right: 23px +} +.Zebra_Tooltip .Zebra_Tooltip_Arrow { + position: absolute; + width: 20px; + height: 11px; + overflow: hidden +} +.Zebra_Tooltip .Zebra_Tooltip_Arrow.Zebra_Tooltip_Arrow_Bottom { + bottom: 0 +} +.Zebra_Tooltip .Zebra_Tooltip_Arrow.Zebra_Tooltip_Arrow_Bottom div { + top: 0; + border-color: #000 transparent transparent; + _border-bottom-color: pink +} +.Zebra_Tooltip .Zebra_Tooltip_Arrow.Zebra_Tooltip_Arrow_Bottom div.Zebra_Tooltip_Arrow_Border { + border-color: #000 transparent transparent +} +.Zebra_Tooltip .Zebra_Tooltip_Arrow.Zebra_Tooltip_Arrow_Top { + top: 0 +} +.Zebra_Tooltip .Zebra_Tooltip_Arrow.Zebra_Tooltip_Arrow_Top div { + bottom: 0; + border-color: transparent transparent #000; + _border-top-color: pink +} +.Zebra_Tooltip .Zebra_Tooltip_Arrow.Zebra_Tooltip_Arrow_Top div.Zebra_Tooltip_Arrow_Border { + border-color: transparent transparent #000 +} +.Zebra_Tooltip .Zebra_Tooltip_Arrow div { + position: absolute; + border-style: solid; + border-width: 10px; + width: 0; + height: 0; + left: 0; + _border-left-color: pink; + _border-right-color: pink; + _filter: chroma(color=pink) +} +.Zebra_Tooltip .Zebra_Tooltip_Arrow div.Zebra_Tooltip_Arrow_Border { + border-width: 10px; + left: 0 +} +.Zebra_Tooltip .Zebra_Tooltip_Close { + color: #fff; + font-family: Arial,sans-serif; + font-size: 18px; + line-height: 1; + padding: 0 4px; + position: absolute; + right: 2px; + text-decoration: none; + top: 2px +} +.Zebra_Tooltip .Zebra_Tooltip_Close:hover { + color: #000; + background: #c2d076; + border-radius: 5px +} \ No newline at end of file diff --git a/hesk/docs/changelog.html b/hesk/docs/changelog.html index 7486e34..6db4e21 100644 --- a/hesk/docs/changelog.html +++ b/hesk/docs/changelog.html @@ -15,7 +15,7 @@
-

HESK CHANGELOG

+

HESK 3 CHANGELOG

+ +

Changes in 3.1.1 - 3rd May 2020
+- knowledgebase now shows full category structure in breadcrumbs
+- added custom favicon for better display on different devices
+- fix: saving general settings resets sending emails to PHP mail()
+- fix: sub-categories with no articles are hidden in customer side
+- fix: in customer side knowledgebase votes show views
+- fix: knowledgebase sub-category preview shows 1 article too many
+- fix: knowledgebase views show 1 less than actual when viewing an article
+- fix: non-default time format may show staff replies as "50 years ago" in customer-side
+- fix: custom header and footer are outside of the main wapper
+- minor styling and usability changes
+

+ +

Changes in 3.1.0 - 7th April 2020
+- [CLOUD ONLY] Statistics module: insight into help desk usage and staff performance
+- choose the desired ticket reply hiding logic
+- added tooltips to action icons without a label
+- descriptive timestamps in ticket details (e.g., 5 hours ago)
+- improved ticket content readability, including adjustable max-width
+- improved formatting of WYSIWYG-generated content
+- improved customer-side display in Internet Explorer 9
+- security: fixed a reflected XSS, reported by Mostafa Gamal & Ahmed Sherif
+- fix: hide the link to Export tickets page if the user has no export permission
+- fix: HTML header code printed twice on the knowledgebase results page
+- fix: properly strip slashes and encode HTML in service messages
+- fix: custom text and hidden fields don't display a default value in admin panel > New ticket
+- fix: custom text field maxlength not working in customer side
+- fix: ticket replies not hidden correctly with "Newest reply at top"
+- fix: if a settings label is long it doesn't align nicely
+- fix: some hard-coded text cannot be translated
+- fix: show full custom field names in customer submit a ticket form
+- fix: when multiple languages are allowed, cannot add a custom status
+- fix: when multiple languages are allowed, editing a custom field shows empty field names
+- fix: IMAP "Keep a copy" checkbox not saving
+- fix: cannot allow single char attachment extensions
+- minor styling and usability changes
+

+ +

Changes in 3.0.3 - 8th March 2020
+- fix: customer ticket reminder form not working in 3.0.2
+

+ +

Changes in 3.0.2 - 3rd March 2020
+- fix: settings for POP3 fetching not saving
+- fix: the style of subject and message inputs changes when selecting a ticket template
+- fix: issues with selecting drop-down select box values
+- fix: cannot change ticket status to "New"
+- fix: unable to append or select canned responses in some situations
+- fix: Javascript not escaping converted HTML code properly
+- fix: duplicate "Assign this ticket to myself" in the reply form
+- fix: ticket details not responsive in Edge
+- fix: Undefined offset notice in ticket history
+- tickets with status "Critical" now have a distinctive background color in ticket list
+- minor styling and usability changes
+

+ +

Changes in 3.0.1 - 27th February 2020
+- fix: suppress browser errors when multiple email addresses are allowed
+- fix: properly escape variables when saving settings
+- fix: confirm email always returns an error
+- fix: hesk_error() function should exit not return for end-users
+- fix: unable to append or select canned responses in some situations
+- minor styling and usability changes
+

Changes in 3.0.0 - 17th February 2020
- a brand new mobile-friendly user interface
@@ -46,6 +111,15 @@ - fix: SQL error when trying to ban an invalid IP

+

HESK 2 CHANGELOG

+ +

Changes in 2.8.6 - 7th April 2020
+- security: fixed a reflected XSS, reported by Mostafa Gamal & Ahmed Sherif
+- fix: SQL error when trying to ban an invalid IP
+- fix: properly strip slashes and encode HTML in service messages
+- fix: cannot allow single char attachment extensions
+

+

Changes in 2.8.5 - 6th January 2020
- PHP 7.4 compatibility
- MySQL 8.0.13 compatibility
diff --git a/hesk/docs/index.html b/hesk/docs/index.html index bccb5b9..52b5679 100644 --- a/hesk/docs/index.html +++ b/hesk/docs/index.html @@ -15,7 +15,7 @@