🚀 RELEASE: HESK v3.1.1
Signed-off-by: Luke Tainton <Luke.Tainton@mail.bcu.ac.uk>
This commit is contained in:
Luke Tainton
committed by
Luke Tainton
Luke Tainton
parent
d7fc040b1e
commit
e0d6aa511b
@@ -22,13 +22,20 @@ require_once(TEMPLATE_PATH . 'customer/util/alerts.php');
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<title><?php echo $hesk_settings['hesk_title']; ?></title>
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<meta http-equiv="X-UA-Compatible" content="IE=Edge" />
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<meta name="viewport" content="width=device-width,minimum-scale=1.0,maximum-scale=1.0" />
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<meta name="description" content="" />
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<meta name="keywords" content="" />
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<meta name="author" content="" />
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<meta name="theme-color" content="#fff" />
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<link rel="apple-touch-icon" sizes="180x180" href="<?php echo HESK_PATH; ?>img/favicon/apple-touch-icon.png" />
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<link rel="icon" type="image/png" sizes="32x32" href="<?php echo HESK_PATH; ?>img/favicon/favicon-32x32.png" />
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<link rel="icon" type="image/png" sizes="16x16" href="<?php echo HESK_PATH; ?>img/favicon/favicon-16x16.png" />
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<link rel="manifest" href="<?php echo HESK_PATH; ?>img/favicon/site.webmanifest" />
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<link rel="mask-icon" href="<?php echo HESK_PATH; ?>img/favicon/safari-pinned-tab.svg" color="#5bbad5" />
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<link rel="shortcut icon" href="<?php echo HESK_PATH; ?>img/favicon/favicon.ico" />
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<meta name="msapplication-TileColor" content="#2d89ef" />
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<meta name="msapplication-config" content="<?php echo HESK_PATH; ?>img/favicon/browserconfig.xml" />
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<meta name="theme-color" content="#ffffff" />
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<meta name="format-detection" content="telephone=no" />
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<link rel="stylesheet" media="all" href="<?php echo TEMPLATE_PATH; ?>customer/css/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.css" />
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<!--[if IE]>
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<link rel="stylesheet" media="all" href="<?php echo TEMPLATE_PATH; ?>customer/css/ie9.css" />
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<![endif]-->
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<style>
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#forgot-tid-submit {
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width: 200px;
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@@ -129,47 +136,41 @@ require_once(TEMPLATE_PATH . 'customer/util/alerts.php');
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?>
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</section>
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<div class="form-footer">
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<button type="submit" class="btn btn-full" ripple="ripple">View Ticket</button>
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<button type="submit" class="btn btn-full" ripple="ripple"><?php echo $hesklang['view_ticket']; ?></button>
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<a href="javascript:" onclick="$('#forgot').toggle()" class="link"><?php echo $hesklang['forgot_tid']; ?></a>
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</div>
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</form>
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<div id="forgot" style="display: <?php echo $submittedForgotTrackingIdForm ? 'block' : 'none'; ?>;">
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<div class="alert warning">
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<div class="alert__inner">
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<div class="alert__head">
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<svg class="icon icon-warning">
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<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-warning"></use>
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</svg>
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<h6 class="alert__title"><?php echo $hesklang['forgot_tid'];?></h6>
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</div>
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<div class="alert__descr">
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<p><?php echo $hesklang['tid_mail']; ?></p>
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<form action="index.php" method="post" name="form1" class="form">
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<div class="form-group">
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<label class="label" style="display: none"><?php echo $hesklang['email']; ?></label>
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<input type="email" class="form-control" name="email" value="<?php echo $email; ?>">
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</form>
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<!-- Start ticket reminder form -->
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<div id="forgot" style="display: <?php echo $submittedForgotTrackingIdForm ? 'block' : 'none'; ?>;">
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<div class="notification orange" style="margin-bottom:0px;">
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<b><?php echo $hesklang['forgot_tid']; ?></b><br><br>
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<?php echo $hesklang['tid_mail']; ?>
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<form action="index.php" method="post" name="form1" class="form">
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<div class="form-group">
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<label class="label" style="display: none"><?php echo $hesklang['email']; ?></label>
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<input type="email" class="form-control" name="email" value="<?php echo $email; ?>">
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</div>
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<div class="form-group">
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<div class="radio-custom">
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<input type="radio" name="open_only" id="open_only1" value="1" <?php echo $hesk_settings['open_only'] ? 'checked' : ''; ?>>
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<label for="open_only1">
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<?php echo $hesklang['oon1']; ?>
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</label>
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</div>
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<div class="form-group">
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<div class="radio-custom">
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<input type="radio" name="open_only" id="open_only1" value="1" <?php echo $hesk_settings['open_only'] ? 'checked' : ''; ?>>
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<label for="open_only1">
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<?php echo $hesklang['oon1']; ?>
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</label>
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</div>
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<div class="radio-custom">
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<input type="radio" name="open_only" id="open_only0" value="0" <?php echo !$hesk_settings['open_only'] ? 'checked' : ''; ?>>
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<label for="open_only0">
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<?php echo $hesklang['oon2']; ?>
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</label>
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</div>
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<div class="radio-custom">
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<input type="radio" name="open_only" id="open_only0" value="0" <?php echo !$hesk_settings['open_only'] ? 'checked' : ''; ?>>
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<label for="open_only0">
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<?php echo $hesklang['oon2']; ?>
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</label>
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</div>
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<input type="hidden" name="a" value="forgot_tid">
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<button id="forgot-tid-submit" type="submit" class="btn btn-full"><?php echo $hesklang['tid_send']; ?></button>
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</form>
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</div>
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</div>
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<input type="hidden" name="a" value="forgot_tid">
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<button id="forgot-tid-submit" type="submit" class="btn btn-full"><?php echo $hesklang['tid_send']; ?></button>
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</form>
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</div>
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</div>
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</div>
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<!-- End ticket reminder form -->
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</div>
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</div>
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<?php
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@@ -199,11 +200,7 @@ END LICENSE CODE
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<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery-3.4.1.min.js"></script>
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<script src="<?php echo TEMPLATE_PATH; ?>customer/js/hesk_functions.js"></script>
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<script src="<?php echo TEMPLATE_PATH; ?>customer/js/svg4everybody.min.js"></script>
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<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.scrollbar.min.js"></script>
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<script src="<?php echo TEMPLATE_PATH; ?>customer/js/selectize.min.js"></script>
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<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.min.js"></script>
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<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.en.js"></script>
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<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.autocomplete.js"></script>
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<script>
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$(document).ready(function() {
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$('#select_category').selectize();
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@@ -29,12 +29,18 @@ require(TEMPLATE_PATH . 'customer/view-ticket/partial/add-reply.php');
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<title><?php echo $hesk_settings['hesk_title']; ?></title>
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<meta http-equiv="X-UA-Compatible" content="IE=Edge" />
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<meta name="viewport" content="width=device-width,minimum-scale=1.0,maximum-scale=1.0" />
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<meta name="description" content="" />
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<meta name="keywords" content="" />
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<meta name="author" content="" />
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<meta name="theme-color" content="#fff" />
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<link rel="apple-touch-icon" sizes="180x180" href="<?php echo HESK_PATH; ?>img/favicon/apple-touch-icon.png" />
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<link rel="icon" type="image/png" sizes="32x32" href="<?php echo HESK_PATH; ?>img/favicon/favicon-32x32.png" />
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<link rel="icon" type="image/png" sizes="16x16" href="<?php echo HESK_PATH; ?>img/favicon/favicon-16x16.png" />
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<link rel="manifest" href="<?php echo HESK_PATH; ?>img/favicon/site.webmanifest" />
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<link rel="mask-icon" href="<?php echo HESK_PATH; ?>img/favicon/safari-pinned-tab.svg" color="#5bbad5" />
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<link rel="shortcut icon" href="<?php echo HESK_PATH; ?>img/favicon/favicon.ico" />
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<meta name="msapplication-TileColor" content="#2d89ef" />
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<meta name="msapplication-config" content="<?php echo HESK_PATH; ?>img/favicon/browserconfig.xml" />
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<meta name="theme-color" content="#ffffff" />
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<meta name="format-detection" content="telephone=no" />
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<link rel="stylesheet" media="all" href="<?php echo TEMPLATE_PATH; ?>customer/css/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.css" />
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<link rel="stylesheet" href="./css/zebra_tooltips.css">
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<?php include(TEMPLATE_PATH . '../../head.txt'); ?>
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</head>
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@@ -121,9 +127,9 @@ require(TEMPLATE_PATH . 'customer/view-ticket/partial/add-reply.php');
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</a>
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</div>
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<?php endif; ?>
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<time class="date"><?php echo hesk_date($ticket['dt'], true); ?></time>
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<time class="timeago tooltip" datetime="<?php echo date("c", strtotime($ticket['dt'])) ; ?>" title="<?php echo hesk_date($ticket['dt'], true); ?>"><?php echo hesk_date($ticket['dt'], true); ?></time>
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</div>
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<a href="print.php?track=<?php echo $ticket['trackid'].$hesk_settings['e_query']; ?>" class="btn btn-action">
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<a title="<?php echo $hesklang['btn_print']; ?>" href="print.php?track=<?php echo $ticket['trackid'].$hesk_settings['e_query']; ?>" target="_blank" class="btn btn-action tooltip">
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<svg class="icon icon-print">
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<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-print"></use>
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</svg>
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@@ -171,30 +177,33 @@ require(TEMPLATE_PATH . 'customer/view-ticket/partial/add-reply.php');
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<div class="accordion-body">
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<div class="row">
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<div class="title"><?php echo $hesklang['trackID']; ?>:</div>
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<?php if ($hesk_settings['sequential']): ?>
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<div class="value">
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<?php echo $trackingID; ?>
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(<?php echo $hesklang['seqid']; ?>: <?php echo $ticket['id']; ?>)
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</div>
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<?php else: ?>
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<div class="value">
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<?php echo $trackingID; ?>
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</div>
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<?php endif; ?>
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<div class="value"><?php echo $trackingID; ?></div>
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</div>
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<?php if ($hesk_settings['sequential']): ?>
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<div class="row">
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<div class="title"><?php echo $hesklang['ticket_status']; ?>:</div>
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<?php
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if ($ticket['status'] == 3) {
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$status_action = ($ticket['locked'] != 1 && $hesk_settings['custopen']) ? ' <a class="link" href="change_status.php?track='.$trackingID.$hesk_settings['e_query'].'&s=2&Refresh='.rand(10000,99999).'&token='.hesk_token_echo(0).'">'.$hesklang['open_action'].'</a>' : '';
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} elseif ($hesk_settings['custclose']) {
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$status_action = ' <a class="link ml-1" href="change_status.php?track='.$trackingID.$hesk_settings['e_query'].'&s=3&Refresh='.rand(10000,99999).'&token='.hesk_token_echo(0).'">'.$hesklang['close_action'].'</a>';
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} else {
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$status_action = '';
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}
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?>
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<div class="value"><?php echo hesk_get_ticket_status($ticket['status'], $status_action); ?></div>
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<div class="title"><?php echo $hesklang['seqid']; ?>:</div>
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<div class="value"><?php echo $ticket['id']; ?></div>
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</div>
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<?php endif; ?>
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<?php
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if ($ticket['status'] == 3) {
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$status_action = ($ticket['locked'] != 1 && $hesk_settings['custopen']) ? '[<a class="link" href="change_status.php?track='.$trackingID.$hesk_settings['e_query'].'&s=2&Refresh='.rand(10000,99999).'&token='.hesk_token_echo(0).'">'.$hesklang['open_action'].'</a>]' : '';
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} elseif ($hesk_settings['custclose']) {
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$status_action = '[<a class="link" href="change_status.php?track='.$trackingID.$hesk_settings['e_query'].'&s=3&Refresh='.rand(10000,99999).'&token='.hesk_token_echo(0).'">'.$hesklang['close_action'].'</a>]';
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} else {
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$status_action = '';
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}
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?>
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<div class="row" <?php echo strlen($status_action) ? 'style="margin-bottom: 10px;"' : ''; ?>>
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<div class="title"><?php echo $hesklang['ticket_status']; ?>:</div>
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<div class="value"><?php echo hesk_get_ticket_status($ticket['status']); ?></div>
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</div>
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<?php if (strlen($status_action)): ?>
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<div class="row">
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<div class="title"> </div>
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<div class="value center"><?php echo $status_action; ?></div>
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</div>
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<?php endif; ?>
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<div class="row">
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<div class="title"><?php echo $hesklang['created_on']; ?>:</div>
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<div class="value"><?php echo hesk_date($ticket['dt'], true); ?></div>
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@@ -265,12 +274,25 @@ END LICENSE CODE
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<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery-3.4.1.min.js"></script>
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<script src="<?php echo TEMPLATE_PATH; ?>customer/js/hesk_functions.js"></script>
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<script src="<?php echo TEMPLATE_PATH; ?>customer/js/svg4everybody.min.js"></script>
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<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.scrollbar.min.js"></script>
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<script src="<?php echo TEMPLATE_PATH; ?>customer/js/selectize.min.js"></script>
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<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.min.js"></script>
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<script src="<?php echo TEMPLATE_PATH; ?>customer/js/datepicker.en.js"></script>
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<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.autocomplete.js"></script>
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<script src="<?php echo TEMPLATE_PATH; ?>customer/js/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.js"></script>
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<?php if ($hesk_settings['time_display']): ?>
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<script src="./js/timeago/jquery.timeago.js?<?php echo $hesk_settings['hesk_version']; ?>"></script>
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<?php if ($hesklang['TIMEAGO_LANG_FILE'] != 'jquery.timeago.en.js'): ?>
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<script type="text/javascript" src="./js/timeago/locales/<?php echo $hesklang['TIMEAGO_LANG_FILE']; ?>?<?php echo $hesk_settings['hesk_version']; ?>"></script>
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<?php endif; ?>
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<script type="text/javascript">
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jQuery(document).ready(function() {
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$("time.timeago").timeago();
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});
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</script>
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<?php endif; ?>
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<script src="./js/zebra_tooltips.min.js?<?php echo $hesk_settings['hesk_version']; ?>"></script>
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<script>
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$(document).ready(function() {
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new $.Zebra_Tooltips($('.tooltip'), {animation_offset: 0, animation_speed: 100, hide_delay: 0, show_delay: 0, vertical_alignment: 'above', vertical_offset: 5});
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});
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</script>
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</body>
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</html>
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<?php
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@@ -283,19 +305,18 @@ function displayReplies($replies, $trackingId) {
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if ($reply['staffid'] && !$reply['read']) {
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$unread_replies[] = $reply['id'];
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}
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$reply['dt'] = hesk_date($reply['dt'], true);
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?>
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<article class="ticket__body_block <?php if ($reply['staffid']) { ?>response<?php } ?>">
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<div class="block--head">
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<div class="d-flex">
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<div class="contact">
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<span><?php echo $hesklang['name']; ?>:</span>
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<span><?php echo $reply['name']; ?></span>
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<?php echo $hesklang['reply_by']; ?>
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<b><?php echo $reply['name']; ?></b>
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»
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<time class="timeago tooltip" datetime="<?php echo date("c", strtotime($reply['dt'])) ; ?>" title="<?php echo hesk_date($reply['dt'], true); ?>"><?php echo hesk_date($reply['dt'], true); ?></time>
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</div>
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<time class="date"><?php echo $reply['dt']; ?></time>
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</div>
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<a href="print.php?track=<?php echo $trackingId.$hesk_settings['e_query']; ?>" class="btn btn-action">
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<a title="<?php echo $hesklang['btn_print']; ?>" href="print.php?track=<?php echo $trackingId.$hesk_settings['e_query']; ?>" target="_blank" class="btn btn-action tooltip">
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<svg class="icon icon-print">
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<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-print"></use>
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</svg>
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@@ -319,7 +340,7 @@ function displayReplies($replies, $trackingId) {
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<?php echo $hesklang['yes_title_case']; ?>
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</a>
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<span>|</span>
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<a href="#" onclick="HESK_FUNCTIONS.rate('rate.php?rating=1&id=<?php echo $reply['id']; ?>&track=<?php echo $trackingId; ?>','rating<?php echo $reply['id']; ?>')" class="link">
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<a href="javascript:" onclick="HESK_FUNCTIONS.rate('rate.php?rating=1&id=<?php echo $reply['id']; ?>&track=<?php echo $trackingId; ?>','rating<?php echo $reply['id']; ?>')" class="link">
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<?php echo $hesklang['no_title_case']; ?>
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</a>
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</div>
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@@ -339,22 +360,27 @@ function listAttachments($attachments, $trackingId) {
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if (!$hesk_settings['attachments']['use'] || ! strlen($attachments) ) {
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return false;
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}
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?>
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<div class="block--uploads">
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<?php
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/* List attachments */
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$att=explode(',',substr($attachments, 0, -1));
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foreach ($att as $myatt) {
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list($att_id, $att_name) = explode('#', $myatt);
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?>
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<div class="block--uploads">
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<svg class="icon icon-attach">
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<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-attach"></use>
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</svg>
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<a href="download_attachment.php?att_id=<?php echo $att_id; ?>&track=<?php echo $trackingId.$hesk_settings['e_query']; ?>">
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<?php echo $att_name; ?>
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</a>
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</div>
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<?php
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?>
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»
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<svg class="icon icon-attach">
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<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-attach"></use>
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</svg>
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<a title="<?php echo $hesklang['dnl']; ?>" href="download_attachment.php?att_id=<?php echo $att_id; ?>&track=<?php echo $trackingId.$hesk_settings['e_query']; ?>">
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<?php echo $att_name; ?>
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</a>
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<br>
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<?php
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}
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?>
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</div>
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<?php
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return true;
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}
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