eric/hesk-docker
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

Initial commit

Browse Source 
Signed-off-by: Luke Tainton <luke@tainton.uk>
This commit is contained in:
Luke Tainton
2020-02-26 12:23:50 +00:00
commit 39782c53ef
500 changed files with 141257 additions and 0 deletions
Download Patch File Download Diff File Expand all files Collapse all files

97
hesk/print.php Normal file
View File

@@ -0,0 +1,97 @@
<?php
/**
*
* This file is part of HESK - PHP Help Desk Software.
*
* (c) Copyright Klemen Stirn. All rights reserved.
* https://www.hesk.com
*
* For the full copyright and license agreement information visit
* https://www.hesk.com/eula.php
*
*/
define('IN_SCRIPT',1);
define('HESK_PATH','./');
/* Get all the required files and functions */
require(HESK_PATH . 'hesk_settings.inc.php');
define('TEMPLATE_PATH', HESK_PATH . "theme/{$hesk_settings['site_theme']}/");
require(HESK_PATH . 'inc/common.inc.php');
hesk_load_database_functions();
hesk_session_start();
// Do we have parameters in query string? If yes, store them in session and redirect
if ( isset($_GET['track']) || isset($_GET['e']) )
{
$_SESSION['p_track'] = hesk_GET('track');
$_SESSION['p_email'] = hesk_GET('e');
header('Location: print.php');
die();
}
/* Get the tracking ID */
$trackingID = hesk_cleanID('p_track') or die("$hesklang[int_error]: $hesklang[no_trackID]");
/* Connect to database */
hesk_dbConnect();
// Load custom fields
require_once(HESK_PATH . 'inc/custom_fields.inc.php');
// Load statuses
require_once(HESK_PATH . 'inc/statuses.inc.php');
// Perform additional checks for customers
if ( empty($_SESSION['id']) )
{
// Are we in maintenance mode?
hesk_check_maintenance();
// Verify email address match
$my_email = hesk_getCustomerEmail(0, 'p_email');
hesk_verifyEmailMatch($trackingID, $my_email);
}
/* Clean ticket parameters from the session data, we don't need them anymore */
hesk_cleanSessionVars( array('p_track', 'p_email') );
/* Get ticket info */
$res = hesk_dbQuery("SELECT `t1`.* , `t2`.name AS `repliername`
FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` AS `t1` LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."users` AS `t2` ON `t1`.`replierid` = `t2`.`id`
WHERE `trackid`='".hesk_dbEscape($trackingID)."' LIMIT 1");
if (hesk_dbNumRows($res) != 1)
{
hesk_error($hesklang['ticket_not_found']);
}
$ticket = hesk_dbFetchAssoc($res);
// Demo mode
if ( defined('HESK_DEMO') )
{
$ticket['email'] = 'hidden@demo.com';
$ticket['ip'] = '127.0.0.1';
}
/* Get category name and ID */
$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `id`='{$ticket['category']}' LIMIT 1");
/* If this category has been deleted use the default category with ID 1 */
if (hesk_dbNumRows($res) != 1)
{
$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `id`='1' LIMIT 1");
}
$category = hesk_dbFetchAssoc($res);
/* Get replies */
$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `replyto`='{$ticket['id']}' ORDER BY `id` ASC");
$ticket['replies'] = $res;
$ticket['categoryName'] = $category['name'];
$tickets = array($ticket);
require_once(HESK_PATH . 'inc/print_template.inc.php');