Luke Tainton
572
hesk/admin/custom_statuses.php
Normal file
572
hesk/admin/custom_statuses.php
Normal file
@@ -0,0 +1,572 @@
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<?php
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/**
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*
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* This file is part of HESK - PHP Help Desk Software.
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*
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* (c) Copyright Klemen Stirn. All rights reserved.
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* https://www.hesk.com
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*
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* For the full copyright and license agreement information visit
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* https://www.hesk.com/eula.php
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*
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||||
*/
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define('IN_SCRIPT',1);
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define('HESK_PATH','../');
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define('LOAD_TABS',1);
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// Get all the req files and functions
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require(HESK_PATH . 'hesk_settings.inc.php');
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require(HESK_PATH . 'inc/common.inc.php');
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require(HESK_PATH . 'inc/admin_functions.inc.php');
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require(HESK_PATH . 'inc/setup_functions.inc.php');
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hesk_load_database_functions();
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hesk_session_start();
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hesk_dbConnect();
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hesk_isLoggedIn();
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// Check permissions for this feature
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hesk_checkPermission('can_man_settings');
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// Load statuses
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require_once(HESK_PATH . 'inc/statuses.inc.php');
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// What should we do?
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if ( $action = hesk_REQUEST('a') )
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{
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if ($action == 'edit_status') {edit_status();}
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elseif ( defined('HESK_DEMO') ) {hesk_process_messages($hesklang['ddemo'], 'custom_statuses.php', 'NOTICE');}
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elseif ($action == 'new_status') {new_status();}
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elseif ($action == 'save_status') {save_status();}
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elseif ($action == 'remove_status') {remove_status();}
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}
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// Print header
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require_once(HESK_PATH . 'inc/header.inc.php');
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// Print main manage users page
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require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
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/* This will handle error, success and notice messages */
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if (!hesk_SESSION('edit_status') && !hesk_SESSION(array('new_status','errors'))) {
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hesk_handle_messages();
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}
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// Number of custom statuses
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$hesk_settings['num_custom_statuses'] = count($hesk_settings['statuses']) - 6;
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$reached_status_limit = $hesk_settings['num_custom_statuses'] >= 100;
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// Did we reach the custom statuses limit?
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if ($reached_status_limit && $action !== 'edit_status') {
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hesk_show_info($hesklang['status_limit']);
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}
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?>
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<div class="main__content tools">
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<section class="tools__between-head">
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<h2><?php echo $hesklang['statuses']; ?></h2>
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<?php if (!$reached_status_limit && $action !== 'edit_status'): ?>
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<div class="btn btn--blue-border" ripple="ripple" data-action="create-custom-status">
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<?php echo $hesklang['new_status']; ?>
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</div>
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<?php endif; ?>
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</section>
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<div class="table-wrapper status">
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<div class="table">
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<table id="default-table" class="table sindu-table">
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<thead>
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<tr>
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<th><?php echo $hesklang['status']; ?></th>
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<th><?php echo $hesklang['csscl']; ?></th>
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<th><?php echo $hesklang['tickets']; ?></th>
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<th><?php echo $hesklang['cbc']; ?></th>
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<th></th>
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</tr>
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</thead>
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<tbody>
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<tr class="title">
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<td colspan="5"><?php echo $hesklang['status_hesk']; ?></td>
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</tr>
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<?php
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// Number of tickets per status
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$tickets_all = array();
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$res = hesk_dbQuery('SELECT COUNT(*) AS `cnt`, `status` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'tickets` GROUP BY `status`');
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while ($tmp = hesk_dbFetchAssoc($res)) {
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$tickets_all[$tmp['status']] = $tmp['cnt'];
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}
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$is_custom = false;
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$i = 1;
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foreach ($hesk_settings['statuses'] as $tmp_id => $status) {
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$status['span'] = isset($status['class']) ? '<span class="' . $status['class'] . '">' : '<span style="color: ' . $status['color'] . '">';
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$status['color'] = isset($status['class']) ? $status['span'] . '.' . $status['class'] . '</span>' : $status['span'] . $status['color'] . '</span>';
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$status['tickets'] = isset($tickets_all[$tmp_id]) ? $tickets_all[$tmp_id] : 0;
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$status['can_customers_change'] = ! isset($status['can_customers_change']) ? '' : ($status['can_customers_change'] == 1 ? $hesklang['yes'] : $hesklang['no']);
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if (!$is_custom && $tmp_id > 5) {
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$is_custom = true;
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echo '
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<tr class="title">
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<td colspan="5">' . $hesklang['status_custom'] . '</td>
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</tr>
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';
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}
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$table_row = '';
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if (isset($_SESSION['statusord']) && $_SESSION['statusord'] == $tmp_id) {
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$table_row = 'class="ticket-new"';
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unset($_SESSION['statusord']);
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}
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?>
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<tr <?php echo $table_row; ?>>
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<td><?php echo $status['name']; ?></td>
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<td><?php echo $status['color']; ?></td>
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<td><a href="show_tickets.php?<?php echo 's'.$tmp_id.'=1'; ?>&s_my=1&s_ot=1&s_un=1" alt="<?php echo $hesklang['list_tkt_status']; ?>" title="<?php echo $hesklang['list_tkt_status']; ?>"><?php echo $status['tickets']; ?></a></td>
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<td><?php echo $status['can_customers_change']; ?></td>
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<td class="nowrap buttons">
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<?php $modal_id = hesk_generate_delete_modal($hesklang['confirm_deletion'],
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$hesklang['confirm_delete_status'],
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'custom_statuses.php?a=remove_status&id='. $tmp_id .'&token='. hesk_token_echo(0)); ?>
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<p>
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<?php if ($is_custom): ?>
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<a href="custom_statuses.php?a=edit_status&id=<?php echo $tmp_id; ?>" class="edit" title="<?php echo $hesklang['edit']; ?>">
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<svg class="icon icon-edit-ticket">
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<use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-edit-ticket"></use>
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</svg>
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</a>
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<?php if ($status['tickets'] > 0): ?>
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<a onclick="alert('<?php echo hesk_makeJsString($hesklang['status_not_empty']); ?>');"
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style="cursor: not-allowed"
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class="delete"
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title="<?php echo $hesklang['status_not_empty']; ?>">
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<svg class="icon icon-delete">
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<use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-delete"></use>
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</svg>
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</a>
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<?php else: ?>
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<a class="delete" href="javascript:" data-modal="[data-modal-id='<?php echo $modal_id; ?>']">
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<svg class="icon icon-delete">
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<use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-delete"></use>
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</svg>
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</a>
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<?php
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endif;
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endif;
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?>
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</p>
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</td>
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</tr>
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<?php
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} // End foreach
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if ($hesk_settings['num_custom_statuses'] == 0):
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?>
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<tr class="title">
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<td colspan="5"><?php echo $hesklang['status_custom']; ?></td>
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</tr>
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<tr>
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<td colspan="5"><?php echo $hesklang['status_custom_none']; ?></td>
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</tr>
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<?php endif; ?>
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</tbody>
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</table>
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</div>
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</div>
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</div>
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<script type="text/javascript" src="<?php echo HESK_PATH; ?>inc/jscolor/jscolor.min.js"></script>
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<script type="text/javascript">
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function hesk_preview(jscolor) {
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document.getElementById('color_preview').style.color = "#" + jscolor;
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}
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</script>
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<div class="right-bar create-status" <?php echo hesk_SESSION('edit_status') || hesk_SESSION(array('new_status','errors')) ? 'style="display: block"' : ''; ?>>
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<form action="custom_statuses.php" method="post" name="form1" class="form <?php echo hesk_SESSION(array('new_status','errors')) ? 'invalid' : ''; ?>">
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<div class="right-bar__body form">
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<h3>
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<a href="<?php echo hesk_SESSION('edit_status') ? 'custom_statuses.php' : 'javascript:'; ?>">
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<svg class="icon icon-back">
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<use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-back"></use>
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</svg>
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<span><?php echo hesk_SESSION('edit_status') ? $hesklang['edit_status'] : $hesklang['new_status']; ?></span>
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</a>
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</h3>
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<?php
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/* This will handle error, success and notice messages */
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if (hesk_SESSION(array('new_status', 'errors'))) {
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echo '<div style="margin: -24px -24px 10px -16px;">';
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hesk_handle_messages();
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echo '</div>';
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}
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$names = hesk_SESSION(array('new_status','names'));
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$errors = hesk_SESSION(array('new_status','errors'));
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$errors = is_array($errors) ? $errors : array();
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if ($hesk_settings['can_sel_lang'] && count($hesk_settings['languages']) > 1) {
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echo '<h4>' . $hesklang['status'] . '</h4>';
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foreach ($hesk_settings['languages'] as $lang => $info) { ?>
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<div class="form-group">
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<label><?php echo $lang; ?></label>
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<input type="text" class="form-control <?php echo in_array('names', $errors) ? 'isError' : ''; ?>" name="name[<?php echo $lang; ?>" value="<?php echo (isset($names[$lang]) ? $names[$lang] : ''); ?>">
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</div>
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<?php }
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} else { ?>
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<div class="form-group">
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<label><?php echo $hesklang['status']; ?></label>
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<input type="text" class="form-control <?php echo in_array('names', $errors) ? 'isError' : ''; ?>" name="name[<?php echo $hesk_settings['language']; ?>]"
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value="<?php echo isset($names[$hesk_settings['language']]) ? $names[$hesk_settings['language']] : ''; ?>">
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</div>
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<?php } ?>
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<div class="form-group color">
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<?php $color = hesk_validate_color_hex(hesk_SESSION(array('new_status','color'))); ?>
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<label><?php echo $hesklang['color']; ?></label>
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<input type="text" class="form-control jscolor {hash:true, uppercase:false, onFineChange:'hesk_preview(this)'}" name="color" value="<?php echo $color; ?>">
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<span id="color_preview" style="color:<?php echo $color; ?>"><?php echo $hesklang['clr_view']; ?></span>
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</div>
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<div class="form-switcher">
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<?php $can_customers_change = hesk_SESSION(array('new_status','can_customers_change'), 0); ?>
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<label class="switch-checkbox">
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<input type="checkbox" name="can_customers_change" <?php if ($can_customers_change) {echo 'checked';} ?>>
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<div class="switch-checkbox__bullet">
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<i>
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<svg class="icon icon-close">
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<use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-close"></use>
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</svg>
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<svg class="icon icon-tick">
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<use xlink:href="<?php echo HESK_PATH; ?>img/sprite.svg#icon-tick"></use>
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||||
</svg>
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</i>
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</div>
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||||
<span><?php echo $hesklang['ccc']; ?></span>
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</label>
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</div>
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<?php if (isset($_SESSION['edit_status'])): ?>
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<input type="hidden" name="a" value="save_status">
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<input type="hidden" name="id" value="<?php echo intval($_SESSION['new_status']['id']); ?>">
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<?php else: ?>
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<input type="hidden" name="a" value="new_status">
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||||
<?php endif; ?>
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<input type="hidden" name="token" value="<?php hesk_token_echo(); ?>" />
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<button type="submit" class="btn btn-full save" ripple="ripple"><?php echo $hesklang['status_save']; ?></button>
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</div>
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</form>
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||||
</div>
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<?php
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||||
hesk_cleanSessionVars( array('new_status', 'edit_status') );
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require_once(HESK_PATH . 'inc/footer.inc.php');
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exit();
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/*** START FUNCTIONS ***/
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||||
function save_status()
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||||
{
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||||
global $hesk_settings, $hesklang;
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||||
global $hesk_error_buffer;
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||||
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||||
// A security check
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||||
# hesk_token_check('POST');
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||||
// Get custom status ID
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||||
$id = intval( hesk_POST('id') ) or hesk_error($hesklang['status_e_id']);
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||||
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||||
// Validate inputs
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||||
if (($status = status_validate()) == false)
|
||||
{
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||||
$_SESSION['edit_status'] = true;
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||||
$_SESSION['new_status']['id'] = $id;
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||||
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||||
$tmp = '';
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||||
foreach ($hesk_error_buffer as $error)
|
||||
{
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||||
$tmp .= "<li>$error</li>\n";
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||||
}
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||||
$hesk_error_buffer = $tmp;
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||||
|
||||
$hesk_error_buffer = $hesklang['rfm'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
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||||
hesk_process_messages($hesk_error_buffer,'custom_statuses.php');
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||||
}
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||||
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||||
// Remove # from color
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||||
$color = str_replace('#', '', $status['color']);
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||||
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||||
// Add custom status data into database
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||||
hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_statuses` SET
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||||
`name` = '".hesk_dbEscape($status['names'])."',
|
||||
`color` = '{$color}',
|
||||
`can_customers_change` = '{$status['can_customers_change']}'
|
||||
WHERE `id`={$id}");
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||||
|
||||
// Clear cache
|
||||
hesk_purge_cache('status');
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||||
|
||||
// Show success
|
||||
$_SESSION['statusord'] = $id;
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||||
hesk_process_messages($hesklang['status_mdf'],'custom_statuses.php','SUCCESS');
|
||||
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||||
} // End save_status()
|
||||
|
||||
|
||||
function edit_status()
|
||||
{
|
||||
global $hesk_settings, $hesklang;
|
||||
|
||||
// Get custom status ID
|
||||
$id = intval( hesk_GET('id') ) or hesk_error($hesklang['status_e_id']);
|
||||
|
||||
// Get details from the database
|
||||
$res = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_statuses` WHERE `id`={$id} LIMIT 1");
|
||||
if ( hesk_dbNumRows($res) != 1 )
|
||||
{
|
||||
hesk_error($hesklang['status_not_found']);
|
||||
}
|
||||
$status = hesk_dbFetchAssoc($res);
|
||||
|
||||
$status['names'] = json_decode($status['name'], true);
|
||||
unset($status['name']);
|
||||
|
||||
$status['color'] = '#'.$status['color'];
|
||||
|
||||
$_SESSION['new_status'] = $status;
|
||||
$_SESSION['edit_status'] = true;
|
||||
|
||||
} // End edit_status()
|
||||
|
||||
|
||||
function update_status_order()
|
||||
{
|
||||
global $hesk_settings, $hesklang;
|
||||
|
||||
// Get list of current custom statuses
|
||||
$res = hesk_dbQuery("SELECT `id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_statuses` ORDER BY `order` ASC");
|
||||
|
||||
// Update database
|
||||
$i = 10;
|
||||
while ( $status = hesk_dbFetchAssoc($res) )
|
||||
{
|
||||
hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_statuses` SET `order`=".intval($i)." WHERE `id`='".intval($status['id'])."'");
|
||||
$i += 10;
|
||||
}
|
||||
|
||||
return true;
|
||||
|
||||
} // END update_status_order()
|
||||
|
||||
|
||||
function remove_status()
|
||||
{
|
||||
global $hesk_settings, $hesklang;
|
||||
|
||||
// A security check
|
||||
hesk_token_check();
|
||||
|
||||
// Get ID
|
||||
$id = intval( hesk_GET('id') ) or hesk_error($hesklang['status_e_id']);
|
||||
|
||||
// Any tickets with this status?
|
||||
$res = hesk_dbQuery("SELECT COUNT(*) AS `cnt`, `status` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `status` = {$id}");
|
||||
if (hesk_dbResult($res) > 0)
|
||||
{
|
||||
hesk_process_messages($hesklang['status_not_empty'],'./custom_statuses.php');
|
||||
}
|
||||
|
||||
// Reset the custom status
|
||||
hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_statuses` WHERE `id`={$id}");
|
||||
|
||||
// Were we successful?
|
||||
if ( hesk_dbAffectedRows() == 1 )
|
||||
{
|
||||
// Update order
|
||||
update_status_order();
|
||||
|
||||
// Clear cache
|
||||
hesk_purge_cache('status');
|
||||
|
||||
// Delete custom status data from tickets
|
||||
hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `custom{$id}`=''");
|
||||
|
||||
// Show success message
|
||||
hesk_process_messages($hesklang['status_deleted'],'./custom_statuses.php','SUCCESS');
|
||||
}
|
||||
else
|
||||
{
|
||||
hesk_process_messages($hesklang['status_not_found'],'./custom_statuses.php');
|
||||
}
|
||||
|
||||
} // End remove_status()
|
||||
|
||||
|
||||
function status_validate()
|
||||
{
|
||||
global $hesk_settings, $hesklang;
|
||||
global $hesk_error_buffer;
|
||||
|
||||
$hesk_error_buffer = array();
|
||||
|
||||
// Get names
|
||||
$status['names'] = hesk_POST_array('name');
|
||||
|
||||
// Make sure only valid names pass
|
||||
foreach ($status['names'] as $key => $name)
|
||||
{
|
||||
if ( ! isset($hesk_settings['languages'][$key]))
|
||||
{
|
||||
unset($status['names'][$key]);
|
||||
}
|
||||
else
|
||||
{
|
||||
$name = is_array($name) ? '' : hesk_input($name, 0, 0, HESK_SLASH);
|
||||
|
||||
if (strlen($name) < 1)
|
||||
{
|
||||
unset($status['names'][$key]);
|
||||
}
|
||||
else
|
||||
{
|
||||
$status['names'][$key] = stripslashes($name);
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
// No name entered?
|
||||
$errors = array();
|
||||
if ( ! count($status['names']))
|
||||
{
|
||||
$hesk_error_buffer[] = $hesklang['err_status'];
|
||||
$errors[] = 'names';
|
||||
}
|
||||
|
||||
// Color
|
||||
$status['color'] = hesk_validate_color_hex(hesk_POST('color'));
|
||||
|
||||
// Can customers change it?
|
||||
$status['can_customers_change'] = hesk_POST('can_customers_change') ? 1 : 0;
|
||||
|
||||
// Any errors?
|
||||
if (count($hesk_error_buffer))
|
||||
{
|
||||
$_SESSION['new_status'] = $status;
|
||||
$_SESSION['new_status']['errors'] = $errors;
|
||||
return false;
|
||||
}
|
||||
|
||||
$status['names'] = addslashes(json_encode($status['names']));
|
||||
|
||||
return $status;
|
||||
} // END status_validate()
|
||||
|
||||
|
||||
function new_status()
|
||||
{
|
||||
global $hesk_settings, $hesklang;
|
||||
global $hesk_error_buffer;
|
||||
|
||||
// A security check
|
||||
# hesk_token_check('POST');
|
||||
|
||||
// Validate inputs
|
||||
if (($status = status_validate()) == false)
|
||||
{
|
||||
$tmp = '';
|
||||
foreach ($hesk_error_buffer as $error)
|
||||
{
|
||||
$tmp .= "<li>$error</li>\n";
|
||||
}
|
||||
$hesk_error_buffer = $tmp;
|
||||
|
||||
$hesk_error_buffer = $hesklang['rfm'].'<br /><br /><ul>'.$hesk_error_buffer.'</ul>';
|
||||
hesk_process_messages($hesk_error_buffer,'custom_statuses.php');
|
||||
}
|
||||
|
||||
// Did we reach status limit?
|
||||
if (count($hesk_settings['statuses']) >= 100)
|
||||
{
|
||||
hesk_process_messages($hesklang['status_limit'],'custom_statuses.php');
|
||||
}
|
||||
|
||||
// Lowest available ID for custom statuses is 6
|
||||
$next_id = 6;
|
||||
|
||||
// Any existing statuses?
|
||||
if (count($hesk_settings['statuses']) > 6)
|
||||
{
|
||||
// The lowest currently used ID
|
||||
$res = hesk_dbQuery("SELECT `id` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_statuses` ORDER BY `id` ASC LIMIT 1");
|
||||
$lowest_id = hesk_dbResult($res);
|
||||
|
||||
if ($lowest_id > 6)
|
||||
{
|
||||
$next_id = 6;
|
||||
}
|
||||
else
|
||||
{
|
||||
// Minimum next ID
|
||||
$res = hesk_dbQuery("
|
||||
SELECT MIN(`t1`.`id` + 1) FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_statuses` AS `t1`
|
||||
LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_statuses` AS `t2`
|
||||
ON `t1`.`id` + 1 = `t2`.`id`
|
||||
WHERE `t2`.`id` IS NULL"
|
||||
);
|
||||
$next_id = hesk_dbResult($res);
|
||||
}
|
||||
}
|
||||
|
||||
// Remove # from color
|
||||
$color = str_replace('#', '', $status['color']);
|
||||
|
||||
// Insert custom status into database
|
||||
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."custom_statuses` (`id`, `name`, `color`, `can_customers_change`, `order`) VALUES (".intval($next_id).", '".hesk_dbEscape($status['names'])."', '{$color}', '{$status['can_customers_change']}', 990)");
|
||||
|
||||
// Update order
|
||||
update_status_order();
|
||||
|
||||
// Clear cache
|
||||
hesk_purge_cache('status');
|
||||
|
||||
$_SESSION['statusord'] = $next_id;
|
||||
|
||||
// Show success
|
||||
hesk_process_messages($hesklang['status_added'],'custom_statuses.php','SUCCESS');
|
||||
|
||||
} // End new_status()
|
||||
|
||||
|
||||
function hesk_validate_color_hex($hex, $def = '#000000')
|
||||
{
|
||||
$hex = strtolower($hex);
|
||||
return preg_match('/^\#[a-f0-9]{6}$/', $hex) ? $hex : $def;
|
||||
} // END hesk_validate_color_hex()
|
||||
|
||||
|
||||
function hesk_get_text_color($bg_color)
|
||||
{
|
||||
// Get RGB values
|
||||
list($r, $g, $b) = sscanf($bg_color, "#%02x%02x%02x");
|
||||
|
||||
// Is Black a good text color?
|
||||
if (hesk_color_diff($r, $g, $b, 0, 0, 0) >= 500)
|
||||
{
|
||||
return '#000000';
|
||||
}
|
||||
|
||||
// Use white instead
|
||||
return '#ffffff';
|
||||
} // END hesk_get_text_color()
|
||||
|
||||
|
||||
function hesk_color_diff($R1,$G1,$B1,$R2,$G2,$B2)
|
||||
{
|
||||
return max($R1,$R2) - min($R1,$R2) +
|
||||
max($G1,$G2) - min($G1,$G2) +
|
||||
max($B1,$B2) - min($B1,$B2);
|
||||
} // END hesk_color_diff()
|
||||
Reference in New Issue
Block a user