231 lines
13 KiB
PHP
231 lines
13 KiB
PHP
<?php
|
|
global $hesk_settings, $hesklang;
|
|
/**
|
|
* @var string $trackingId
|
|
* @var string $email
|
|
* @var boolean $rememberEmail
|
|
* @var boolean $displayForgotTrackingIdForm
|
|
* @var boolean $submittedForgotTrackingIdForm
|
|
*/
|
|
|
|
// This guard is used to ensure that users can't hit this outside of actual HESK code
|
|
if (!defined('IN_SCRIPT')) {
|
|
die();
|
|
}
|
|
|
|
require_once(TEMPLATE_PATH . 'customer/util/alerts.php');
|
|
?>
|
|
<!DOCTYPE html>
|
|
<html lang="en">
|
|
|
|
<head>
|
|
<meta charset="utf-8" />
|
|
<title><?php echo $hesk_settings['hesk_title']; ?></title>
|
|
<meta http-equiv="X-UA-Compatible" content="IE=Edge" />
|
|
<meta name="viewport" content="width=device-width,minimum-scale=1.0,maximum-scale=1.0" />
|
|
<link rel="apple-touch-icon" sizes="180x180" href="<?php echo HESK_PATH; ?>img/favicon/apple-touch-icon.png" />
|
|
<link rel="icon" type="image/png" sizes="32x32" href="<?php echo HESK_PATH; ?>img/favicon/favicon-32x32.png" />
|
|
<link rel="icon" type="image/png" sizes="16x16" href="<?php echo HESK_PATH; ?>img/favicon/favicon-16x16.png" />
|
|
<link rel="manifest" href="<?php echo HESK_PATH; ?>img/favicon/site.webmanifest" />
|
|
<link rel="mask-icon" href="<?php echo HESK_PATH; ?>img/favicon/safari-pinned-tab.svg" color="#5bbad5" />
|
|
<link rel="shortcut icon" href="<?php echo HESK_PATH; ?>img/favicon/favicon.ico" />
|
|
<meta name="msapplication-TileColor" content="#2d89ef" />
|
|
<meta name="msapplication-config" content="<?php echo HESK_PATH; ?>img/favicon/browserconfig.xml" />
|
|
<meta name="theme-color" content="#ffffff" />
|
|
<meta name="format-detection" content="telephone=no" />
|
|
<link rel="stylesheet" media="all" href="<?php echo TEMPLATE_PATH; ?>customer/css/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.css?<?php echo $hesk_settings['hesk_version']; ?>" />
|
|
<!--[if IE]>
|
|
<link rel="stylesheet" media="all" href="<?php echo TEMPLATE_PATH; ?>customer/css/ie9.css" />
|
|
<![endif]-->
|
|
<style>
|
|
#forgot-tid-submit {
|
|
width: 200px;
|
|
}
|
|
</style>
|
|
<link rel="stylesheet" href="<?php echo TEMPLATE_PATH; ?>customer/css/jquery.modal.css" />
|
|
<?php include(TEMPLATE_PATH . '../../head.txt'); ?>
|
|
</head>
|
|
|
|
<body class="cust-help">
|
|
<?php include(TEMPLATE_PATH . '../../header.txt'); ?>
|
|
<div class="wrapper">
|
|
<main class="main">
|
|
<header class="header">
|
|
<div class="contr">
|
|
<div class="header__inner">
|
|
<a href="<?php echo $hesk_settings['hesk_url']; ?>" class="header__logo">
|
|
<?php echo $hesk_settings['hesk_title']; ?>
|
|
</a>
|
|
<?php if ($hesk_settings['can_sel_lang']): ?>
|
|
<div class="header__lang">
|
|
<form method="get" action="" style="margin:0;padding:0;border:0;white-space:nowrap;">
|
|
<div class="dropdown-select center out-close">
|
|
<select name="language" onchange="this.form.submit()">
|
|
<?php hesk_listLanguages(); ?>
|
|
</select>
|
|
</div>
|
|
<?php foreach (hesk_getCurrentGetParameters() as $key => $value): ?>
|
|
<input type="hidden" name="<?php echo hesk_htmlentities($key); ?>"
|
|
value="<?php echo hesk_htmlentities($value); ?>">
|
|
<?php endforeach; ?>
|
|
</form>
|
|
</div>
|
|
<?php endif; ?>
|
|
</div>
|
|
</div>
|
|
</header>
|
|
<div class="breadcrumbs">
|
|
<div class="contr">
|
|
<div class="breadcrumbs__inner">
|
|
<a href="<?php echo $hesk_settings['site_url']; ?>">
|
|
<span><?php echo $hesk_settings['site_title']; ?></span>
|
|
</a>
|
|
<svg class="icon icon-chevron-right">
|
|
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
|
|
</svg>
|
|
<a href="<?php echo $hesk_settings['hesk_url']; ?>">
|
|
<span><?php echo $hesk_settings['hesk_title']; ?></span>
|
|
</a>
|
|
<svg class="icon icon-chevron-right">
|
|
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
|
|
</svg>
|
|
<div class="last"><?php echo $hesklang['view_ticket']; ?></div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
<div class="main__content">
|
|
<div class="contr">
|
|
<div style="margin-bottom: 20px;">
|
|
<?php
|
|
if (!$submittedForgotTrackingIdForm) {
|
|
hesk3_show_messages($messages);
|
|
}
|
|
?>
|
|
</div>
|
|
<h3 class="article__heading article__heading--form">
|
|
<div class="icon-in-circle">
|
|
<svg class="icon icon-document">
|
|
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-document"></use>
|
|
</svg>
|
|
</div>
|
|
<span class="ml-1"><?php echo $hesklang['view_existing']; ?></span>
|
|
</h3>
|
|
<form action="ticket.php" method="get" name="form2" id="formNeedValidation" class="form form-submit-ticket ticket-create" novalidate>
|
|
<section class="form-groups centered">
|
|
<div class="form-group required">
|
|
<label class="label"><?php echo $hesklang['ticket_trackID']; ?></label>
|
|
<input type="text" name="track" maxlength="20" class="form-control" value="<?php echo $trackingId; ?>" required>
|
|
<div class="form-control__error"><?php echo $hesklang['this_field_is_required']; ?></div>
|
|
</div>
|
|
<?php
|
|
$tmp = '';
|
|
if ($hesk_settings['email_view_ticket'])
|
|
{
|
|
$tmp = 'document.form1.email.value=document.form2.e.value;';
|
|
?>
|
|
<div class="form-group required">
|
|
<label class="label"><?php echo $hesklang['email']; ?></label>
|
|
<input type="email" class="form-control" name="e" size="35" value="<?php echo $email; ?>" required>
|
|
<div class="form-control__error"><?php echo $hesklang['this_field_is_required']; ?></div>
|
|
</div>
|
|
<div class="form-group">
|
|
<div class="checkbox-custom">
|
|
<input type="hidden" name="f" value="1">
|
|
<input type="checkbox" name="r" value="Y" id="inputRememberMyEmail" <?php if ($rememberEmail) { ?>checked<?php } ?>>
|
|
<label for="inputRememberMyEmail"><?php echo $hesklang['rem_email']; ?></label>
|
|
</div>
|
|
</div>
|
|
<?php
|
|
}
|
|
?>
|
|
</section>
|
|
<div class="form-footer">
|
|
<button type="submit" class="btn btn-full" ripple="ripple"><?php echo $hesklang['view_ticket']; ?></button>
|
|
<a href="ticket.php?forgot=1#modal-contents" data-modal="#forgot-modal" class="link"><?php echo $hesklang['forgot_tid']; ?></a>
|
|
</div>
|
|
</form>
|
|
|
|
<!-- Start ticket reminder form -->
|
|
<div id="forgot-modal" class="<?php echo !$displayForgotTrackingIdForm ? 'modal' : ''; ?>">
|
|
<div id="modal-contents" class="<?php echo !$displayForgotTrackingIdForm ? '' : 'notification orange'; ?>" style="padding-bottom:15px">
|
|
<?php
|
|
if ($submittedForgotTrackingIdForm) {
|
|
hesk3_show_messages($messages);
|
|
}
|
|
?>
|
|
<b><?php echo $hesklang['forgot_tid']; ?></b><br><br>
|
|
<?php echo $hesklang['tid_mail']; ?>
|
|
<form action="index.php" method="post" name="form1" class="form">
|
|
<div class="form-group">
|
|
<label class="label" style="display: none"><?php echo $hesklang['email']; ?></label>
|
|
<input id="forgot-email" type="email" class="form-control" name="email" value="<?php echo $email; ?>">
|
|
</div>
|
|
<div class="form-group">
|
|
<div class="radio-custom">
|
|
<input type="radio" name="open_only" id="open_only1" value="1" <?php echo $hesk_settings['open_only'] ? 'checked' : ''; ?>>
|
|
<label for="open_only1">
|
|
<?php echo $hesklang['oon1']; ?>
|
|
</label>
|
|
</div>
|
|
<div class="radio-custom">
|
|
<input type="radio" name="open_only" id="open_only0" value="0" <?php echo !$hesk_settings['open_only'] ? 'checked' : ''; ?>>
|
|
<label for="open_only0">
|
|
<?php echo $hesklang['oon2']; ?>
|
|
</label>
|
|
</div>
|
|
</div>
|
|
<input type="hidden" name="a" value="forgot_tid">
|
|
<input type="hidden" id="js" name="forgot" value="<?php echo (hesk_GET('forgot') ? '1' : '0'); ?>">
|
|
<button id="forgot-tid-submit" type="submit" class="btn btn-full"><?php echo $hesklang['tid_send']; ?></button>
|
|
</form>
|
|
</div>
|
|
</div>
|
|
<!-- End ticket reminder form -->
|
|
</div>
|
|
</div>
|
|
<?php
|
|
/*******************************************************************************
|
|
The code below handles HESK licensing and must be included in the template.
|
|
|
|
Removing this code is a direct violation of the HESK End User License Agreement,
|
|
will void all support and may result in unexpected behavior.
|
|
|
|
To purchase a HESK license and support future HESK development please visit:
|
|
https://www.hesk.com/buy.php
|
|
*******************************************************************************/
|
|
$hesk_settings['hesk_license']('Qo8Zm9vdGVyIGNsYXNzPSJmb290ZXIiPg0KICAgIDxwIGNsY
|
|
XNzPSJ0ZXh0LWNlbnRlciI+UG93ZXJlZCBieSA8YSBocmVmPSJodHRwczovL3d3dy5oZXNrLmNvbSIgY
|
|
2xhc3M9ImxpbmsiPkhlbHAgRGVzayBTb2Z0d2FyZTwvYT4gPHNwYW4gY2xhc3M9ImZvbnQtd2VpZ2h0L
|
|
WJvbGQiPkhFU0s8L3NwYW4+LCBpbiBwYXJ0bmVyc2hpcCB3aXRoIDxhIGhyZWY9Imh0dHBzOi8vd3d3L
|
|
nN5c2FpZC5jb20vP3V0bV9zb3VyY2U9SGVzayZhbXA7dXRtX21lZGl1bT1jcGMmYW1wO3V0bV9jYW1wY
|
|
Wlnbj1IZXNrUHJvZHVjdF9Ub19IUCIgY2xhc3M9ImxpbmsiPlN5c0FpZCBUZWNobm9sb2dpZXM8L2E+P
|
|
C9wPg0KPC9mb290ZXI+DQo=',"\104", "347db01e129edd4b3877f70ea6fed019462ae827");
|
|
/*******************************************************************************
|
|
END LICENSE CODE
|
|
*******************************************************************************/
|
|
?>
|
|
</main>
|
|
</div>
|
|
<?php include(TEMPLATE_PATH . '../../footer.txt'); ?>
|
|
<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery-3.5.1.min.js"></script>
|
|
<script src="<?php echo TEMPLATE_PATH; ?>customer/js/hesk_functions.js?<?php echo $hesk_settings['hesk_version']; ?>"></script>
|
|
<script src="<?php echo TEMPLATE_PATH; ?>customer/js/svg4everybody.min.js"></script>
|
|
<script src="<?php echo TEMPLATE_PATH; ?>customer/js/selectize.min.js"></script>
|
|
<script src="<?php echo TEMPLATE_PATH; ?>customer/js/jquery.modal.min.js"></script>
|
|
<script>
|
|
$(document).ready(function() {
|
|
$('#select_category').selectize();
|
|
$('a[data-modal]').on('click', function() {
|
|
$($(this).data('modal')).modal();
|
|
return false;
|
|
});
|
|
<?php if ($submittedForgotTrackingIdForm) { ?>
|
|
$('#forgot-modal').modal();
|
|
$('#forgot-email').select();
|
|
<?php } ?>
|
|
});
|
|
</script>
|
|
<script src="<?php echo TEMPLATE_PATH; ?>customer/js/app<?php echo $hesk_settings['debug_mode'] ? '' : '.min'; ?>.js?<?php echo $hesk_settings['hesk_version']; ?>"></script>
|
|
</body>
|
|
</html>
|