19 lines
309 B
Plaintext
19 lines
309 B
Plaintext
Hello,
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A support ticket has been escalated by %%ESCALATED_BY_RULE%%:
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Subject: %%SUBJECT%%
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Category: %%CATEGORY%%
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Priority: %%PRIORITY%%
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Status: %%STATUS%%
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Assigned to: %%OWNER%%
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Tracking ID: %%TRACK_ID%%
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You can view this ticket here:
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%%TRACK_URL%%
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Regards,
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%%SITE_TITLE%%
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%%SITE_URL%% |