851 lines
38 KiB
PHP
851 lines
38 KiB
PHP
<?php
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/**
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*
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* This file is part of HESK - PHP Help Desk Software.
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*
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* (c) Copyright Klemen Stirn. All rights reserved.
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* https://www.hesk.com
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*
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* For the full copyright and license agreement information visit
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* https://www.hesk.com/eula.php
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*
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*/
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define('IN_SCRIPT',1);
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define('HESK_PATH','../');
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/* Get all the required files and functions */
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require(HESK_PATH . 'hesk_settings.inc.php');
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require(HESK_PATH . 'inc/common.inc.php');
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require(HESK_PATH . 'inc/admin_functions.inc.php');
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hesk_load_database_functions();
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require(HESK_PATH . 'inc/posting_functions.inc.php');
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hesk_session_start();
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hesk_dbConnect();
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hesk_isLoggedIn();
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/* Check permissions for this feature */
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hesk_checkPermission('can_view_tickets');
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hesk_checkPermission('can_edit_tickets');
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/* Ticket ID */
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$trackingID = hesk_cleanID() or die($hesklang['int_error'].': '.$hesklang['no_trackID']);
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// Load custom fields
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require_once(HESK_PATH . 'inc/custom_fields.inc.php');
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// Load calendar JS and CSS
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define('CALENDAR',1);
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if ($hesk_settings['staff_ticket_formatting'] == 2) {
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define('WYSIWYG',1);
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}
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$is_reply = 0;
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$tmpvar = array();
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if (!isset($_SESSION['iserror']))
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{
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$_SESSION['iserror'] = array();
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}
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/* Get ticket info */
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$result = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `trackid`='".hesk_dbEscape($trackingID)."' LIMIT 1");
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if (hesk_dbNumRows($result) != 1)
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{
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hesk_error($hesklang['ticket_not_found']);
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}
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$ticket = hesk_dbFetchAssoc($result);
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// Demo mode
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if ( defined('HESK_DEMO') )
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{
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$ticket['email'] = 'hidden@demo.com';
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}
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/* Is this user allowed to view tickets inside this category? */
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hesk_okCategory($ticket['category']);
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if ( hesk_isREQUEST('reply') )
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{
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$tmpvar['id'] = intval( hesk_REQUEST('reply') ) or die($hesklang['id_not_valid']);
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$result = hesk_dbQuery("SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` WHERE `id`='{$tmpvar['id']}' AND `replyto`='".intval($ticket['id'])."' LIMIT 1");
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if (hesk_dbNumRows($result) != 1)
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{
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hesk_error($hesklang['id_not_valid']);
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}
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$reply = hesk_dbFetchAssoc($result);
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$ticket['message'] = $reply['message'];
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$ticket['message_html'] = $reply['message_html'];
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$is_reply = 1;
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}
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// Count number of existing attachments for this post
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$number_of_attachments = $is_reply ? hesk_countAttachments($reply['attachments']) : hesk_countAttachments($ticket['attachments']);
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if (isset($_POST['save']))
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{
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/* A security check */
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hesk_token_check('POST');
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$hesk_error_buffer = array();
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// Add attachments?
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if ($hesk_settings['attachments']['use'] && $number_of_attachments < $hesk_settings['attachments']['max_number'])
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{
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require(HESK_PATH . 'inc/attachments.inc.php');
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$attachments = array();
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for ($i=$number_of_attachments+1;$i<=$hesk_settings['attachments']['max_number'];$i++)
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{
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$att = hesk_uploadFile($i);
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if ($att !== false && !empty($att))
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{
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$attachments[$i] = $att;
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}
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}
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}
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$myattachments = '';
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if ($is_reply)
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{
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$tmpvar['message'] = hesk_input( hesk_POST('message') ) or $hesk_error_buffer[]=$hesklang['enter_message'];
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$tmpvar['message_html'] = $tmpvar['message'];
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if ($hesk_settings['staff_ticket_formatting'] == 2) {
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// Decode the message we encoded earlier
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$tmpvar['message_html'] = hesk_html_entity_decode($tmpvar['message_html']);
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// Clean the HTML code and set the plaintext version
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require(HESK_PATH . 'inc/htmlpurifier/HeskHTMLPurifier.php');
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require(HESK_PATH . 'inc/html2text/html2text.php');
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$purifier = new HeskHTMLPurifier($hesk_settings['cache_dir']);
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$tmpvar['message_html'] = $purifier->heskPurify($tmpvar['message_html']);
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$tmpvar['message'] = convert_html_to_text($tmpvar['message_html']);
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$tmpvar['message'] = fix_newlines($tmpvar['message']);
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// Prepare plain message for storage as HTML
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$tmpvar['message'] = hesk_htmlspecialchars($tmpvar['message']);
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$tmpvar['message'] = nl2br($tmpvar['message']);
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} else {
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// `message` already contains a HTML friendly version. May as well just re-use it
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$tmpvar['message'] = hesk_makeURL($tmpvar['message']);
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$tmpvar['message'] = nl2br($tmpvar['message']);
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$tmpvar['message_html'] = $tmpvar['message'];
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}
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if (count($hesk_error_buffer))
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{
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// Remove any successfully uploaded attachments
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if ($hesk_settings['attachments']['use'] && isset($attachments))
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{
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hesk_removeAttachments($attachments);
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}
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$myerror = '<ul>';
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foreach ($hesk_error_buffer as $error)
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{
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$myerror .= "<li>$error</li>\n";
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}
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$myerror .= '</ul>';
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hesk_error($myerror);
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}
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if ($hesk_settings['attachments']['use'] && !empty($attachments))
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{
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foreach ($attachments as $myatt)
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{
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hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` (`ticket_id`,`saved_name`,`real_name`,`size`) VALUES ('".hesk_dbEscape($trackingID)."','".hesk_dbEscape($myatt['saved_name'])."','".hesk_dbEscape($myatt['real_name'])."','".intval($myatt['size'])."')");
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$myattachments .= hesk_dbInsertID() . '#' . $myatt['real_name'] .',';
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}
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}
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hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` SET `message`='".hesk_dbEscape($tmpvar['message'])."', `message_html`='".hesk_dbEscape($tmpvar['message_html'])."', `attachments`=CONCAT(`attachments`, '".hesk_dbEscape($myattachments)."') WHERE `id`='".intval($tmpvar['id'])."' AND `replyto`='".intval($ticket['id'])."'");
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}
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else
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{
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$tmpvar['name'] = hesk_input( hesk_POST('name') ) or $hesk_error_buffer[]=$hesklang['enter_your_name'];
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if ($hesk_settings['require_email'])
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{
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$tmpvar['email'] = hesk_validateEmail( hesk_POST('email'), 'ERR', 0) or $hesk_error_buffer['email']=$hesklang['enter_valid_email'];
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}
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else
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{
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$tmpvar['email'] = hesk_validateEmail( hesk_POST('email'), 'ERR', 0);
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// Not required, but must be valid if it is entered
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if ($tmpvar['email'] == '')
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{
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if (strlen(hesk_POST('email')))
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{
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$hesk_error_buffer['email'] = $hesklang['not_valid_email'];
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}
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}
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}
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$tmpvar['subject'] = hesk_input( hesk_POST('subject') ) or $hesk_error_buffer[]=$hesklang['enter_ticket_subject'];
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$tmpvar['message'] = hesk_input( hesk_POST('message') );
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$tmpvar['message_html'] = $tmpvar['message'];
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if ($hesk_settings['require_message'] == 1 && $tmpvar['message'] == '')
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{
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$hesk_error_buffer[] = $hesklang['enter_message'];
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}
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if ($hesk_settings['staff_ticket_formatting'] == 2) {
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// Decode the message we encoded earlier
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$tmpvar['message_html'] = hesk_html_entity_decode($tmpvar['message_html']);
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// Clean the HTML code and set the plaintext version
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require(HESK_PATH . 'inc/htmlpurifier/HeskHTMLPurifier.php');
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require(HESK_PATH . 'inc/html2text/html2text.php');
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$purifier = new HeskHTMLPurifier($hesk_settings['cache_dir']);
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$tmpvar['message_html'] = $purifier->heskPurify($tmpvar['message_html']);
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$tmpvar['message'] = convert_html_to_text($tmpvar['message_html']);
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$tmpvar['message'] = fix_newlines($tmpvar['message']);
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// Prepare plain message for storage as HTML
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$tmpvar['message'] = hesk_htmlspecialchars($tmpvar['message']);
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$tmpvar['message'] = nl2br($tmpvar['message']);
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} else {
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// `message` already contains a HTML friendly version. May as well just re-use it
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$tmpvar['message'] = hesk_makeURL($tmpvar['message']);
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$tmpvar['message'] = nl2br($tmpvar['message']);
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$tmpvar['message_html'] = $tmpvar['message'];
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}
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// Demo mode
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if ( defined('HESK_DEMO') )
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{
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$tmpvar['email'] = 'hidden@demo.com';
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}
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// Custom fields
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foreach ($hesk_settings['custom_fields'] as $k=>$v)
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{
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if ($v['use'] && hesk_is_custom_field_in_category($k, $ticket['category']))
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{
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if ($v['type'] == 'checkbox')
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{
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$tmpvar[$k]='';
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if (isset($_POST[$k]) && is_array($_POST[$k]))
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{
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foreach ($_POST[$k] as $myCB)
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{
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$tmpvar[$k] .= ( is_array($myCB) ? '' : hesk_input($myCB) ) . '<br />';;
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}
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$tmpvar[$k]=substr($tmpvar[$k],0,-6);
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}
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else
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{
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if ($v['req'] == 2)
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{
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$hesk_error_buffer[$k]=$hesklang['fill_all'].': '.$v['name'];
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}
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$_POST[$k] = '';
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}
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}
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elseif ($v['type'] == 'date')
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{
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$tmpvar[$k] = hesk_POST($k);
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$_SESSION["as_$k"] = '';
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if (preg_match("/^[0-9]{2}\/[0-9]{2}\/[0-9]{4}$/", $tmpvar[$k]))
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{
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$date = strtotime($tmpvar[$k] . ' t00:00:00 UTC');
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$dmin = strlen($v['value']['dmin']) ? strtotime($v['value']['dmin'] . ' t00:00:00 UTC') : false;
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$dmax = strlen($v['value']['dmax']) ? strtotime($v['value']['dmax'] . ' t00:00:00 UTC') : false;
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$_SESSION["as_$k"] = $tmpvar[$k];
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if ($dmin && $dmin > $date)
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{
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$hesk_error_buffer[$k] = sprintf($hesklang['d_emin'], $v['name'], hesk_custom_date_display_format($dmin, $v['value']['date_format']));
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}
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elseif ($dmax && $dmax < $date)
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{
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$hesk_error_buffer[$k] = sprintf($hesklang['d_emax'], $v['name'], hesk_custom_date_display_format($dmax, $v['value']['date_format']));
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}
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else
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{
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$tmpvar[$k] = $date;
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}
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}
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else
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{
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if ($v['req'] == 2)
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{
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$hesk_error_buffer[$k]=$hesklang['fill_all'].': '.$v['name'];
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}
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}
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}
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elseif ($v['type'] == 'email')
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{
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$tmp = $hesk_settings['multi_eml'];
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$hesk_settings['multi_eml'] = $v['value']['multiple'];
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$tmpvar[$k] = hesk_validateEmail( hesk_POST($k), 'ERR', 0);
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$hesk_settings['multi_eml'] = $tmp;
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if ($tmpvar[$k] != '')
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{
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$_SESSION["as_$k"] = hesk_input($tmpvar[$k]);
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}
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else
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{
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$_SESSION["as_$k"] = '';
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if ($v['req'] == 2)
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{
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$hesk_error_buffer[$k] = $v['value']['multiple'] ? sprintf($hesklang['cf_noem'], $v['name']) : sprintf($hesklang['cf_noe'], $v['name']);
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}
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}
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}
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elseif ($v['req'] == 2)
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{
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$tmpvar[$k]=hesk_makeURL(nl2br(hesk_input( hesk_POST($k) )));
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if ($tmpvar[$k] == '')
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{
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$hesk_error_buffer[$k]=$hesklang['fill_all'].': '.$v['name'];
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}
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}
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else
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{
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$tmpvar[$k]=hesk_makeURL(nl2br(hesk_input(hesk_POST($k))));
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}
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}
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else
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{
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$tmpvar[$k] = '';
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}
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}
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if (count($hesk_error_buffer))
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{
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// Remove any successfully uploaded attachments
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if ($hesk_settings['attachments']['use'] && isset($attachments))
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{
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hesk_removeAttachments($attachments);
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}
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$myerror = '<ul>';
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foreach ($hesk_error_buffer as $error)
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{
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$myerror .= "<li>$error</li>\n";
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}
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$myerror .= '</ul>';
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hesk_error($myerror);
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}
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if ($hesk_settings['attachments']['use'] && !empty($attachments))
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{
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foreach ($attachments as $myatt)
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{
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hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."attachments` (`ticket_id`,`saved_name`,`real_name`,`size`) VALUES ('".hesk_dbEscape($trackingID)."','".hesk_dbEscape($myatt['saved_name'])."','".hesk_dbEscape($myatt['real_name'])."','".intval($myatt['size'])."')");
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$myattachments .= hesk_dbInsertID() . '#' . $myatt['real_name'] .',';
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}
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}
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$custom_SQL = '';
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for ($i=1; $i<=50; $i++)
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{
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$custom_SQL .= '`custom'.$i.'`=' . (isset($tmpvar['custom'.$i]) ? "'".hesk_dbEscape($tmpvar['custom'.$i])."'" : "''") . ',';
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}
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$custom_SQL = rtrim($custom_SQL, ',');
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hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET
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`name`='".hesk_dbEscape( hesk_mb_substr($tmpvar['name'], 0, 255) )."',
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`email`='".hesk_dbEscape( hesk_mb_substr($tmpvar['email'], 0, 1000) )."',
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`subject`='".hesk_dbEscape( hesk_mb_substr($tmpvar['subject'], 0, 255) )."',
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`message`='".hesk_dbEscape($tmpvar['message'])."',
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`message_html`='".hesk_dbEscape($tmpvar['message_html'])."',
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`attachments`=CONCAT(`attachments`, '".hesk_dbEscape($myattachments)."'),
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$custom_SQL
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WHERE `id`='".intval($ticket['id'])."'");
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}
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unset($tmpvar);
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hesk_cleanSessionVars('tmpvar');
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hesk_process_messages($hesklang['edt2'],'admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999),'SUCCESS');
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}
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$ticket['message'] = hesk_msgToPlain($ticket['message'],0,0);
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/* Print header */
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require_once(HESK_PATH . 'inc/header.inc.php');
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/* Print admin navigation */
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require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
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?>
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<div class="main__content categories ticket-create">
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<div class="table-wrap">
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<h3 style="margin-bottom: 20px"><?php echo $hesklang['edtt']; ?></h3>
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<form method="post" class="form" action="edit_post.php" name="form1" enctype="multipart/form-data">
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<?php
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/* If it's not a reply edit all the fields */
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if (!$is_reply)
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{
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?>
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<div class="form-group">
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<label for="edit_subject"><?php echo $hesklang['subject']; ?>:</label>
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<input type="text" class="form-control" id="edit_subject" name="subject" maxlength="70" value="<?php echo $ticket['subject'];?>">
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</div>
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<div class="form-group">
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<label for="edit_name"><?php echo $hesklang['name']; ?>:</label>
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<input type="text" name="name" id="edit_name" class="form-control" maxlength="50" value="<?php echo $ticket['name'];?>">
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</div>
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<div class="form-group">
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<label for="edit_email"><?php echo $hesklang['email']; ?>:</label>
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<input type="<?php echo $hesk_settings['multi_eml'] ? 'text' : 'email'; ?>" name="email" class="form-control" id="edit_email" maxlength="1000" value="<?php echo $ticket['email'];?>">
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</div>
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<?php
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foreach ($hesk_settings['custom_fields'] as $k=>$v) {
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if ($v['use'] && $v['place']==0 && hesk_is_custom_field_in_category($k, $ticket['category']) ) {
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$k_value = $ticket[$k];
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if ($v['type'] == 'checkbox') {
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$k_value = explode('<br />',$k_value);
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}
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$v['req'] = $v['req']==2 ? '<span class="important">*</span>' : '';
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switch ($v['type']) {
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/* Radio box */
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case 'radio':
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echo '
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<div class="form-group">
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<label>'.$v['name:'].' '.$v['req'].'</label>
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<div class="radio-list">';
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$cls = in_array($k,$_SESSION['iserror']) ? ' class="isError" ' : '';
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$index = 0;
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foreach ($v['value']['radio_options'] as $option)
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{
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if (strlen($k_value) == 0)
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{
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$k_value = $option;
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$checked = empty($v['value']['no_default']) ? 'checked' : '';
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}
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elseif ($k_value == $option)
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{
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$k_value = $option;
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$checked = 'checked';
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}
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else
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{
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$checked = '';
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}
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echo '
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<div class="radio-custom" style="margin-bottom: 5px">
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<input type="radio" id="edit_'.$k.$index.'" name="'.$k.'" value="'.$option.'" '.$checked.' '.$cls.'>
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<label for="edit_'.$k.$index.'">'.$option.'</label>
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</div>';
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$index++;
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}
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echo '</div>
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</div>';
|
|
break;
|
|
|
|
/* Select drop-down box */
|
|
case 'select':
|
|
|
|
$cls = in_array($k,$_SESSION['iserror']) ? ' class="isError" ' : '';
|
|
|
|
echo '
|
|
<div class="form-group">
|
|
<label for="edit_">'.$v['name:'].' '.$v['req'].'</label>
|
|
<select name="'.$k.'" id="'.$k.'" '.$cls.'>';
|
|
// Show "Click to select"?
|
|
if ( ! empty($v['value']['show_select']))
|
|
{
|
|
echo '<option value="">'.$hesklang['select'].'</option>';
|
|
}
|
|
|
|
foreach ($v['value']['select_options'] as $option)
|
|
{
|
|
if ($k_value == $option)
|
|
{
|
|
$k_value = $option;
|
|
$selected = 'selected';
|
|
}
|
|
else
|
|
{
|
|
$selected = '';
|
|
}
|
|
|
|
echo '<option '.$selected.'>'.$option.'</option>';
|
|
}
|
|
echo '</select>
|
|
</div>
|
|
<script>
|
|
$(\'#'.$k.'\').selectize();
|
|
</script>
|
|
';
|
|
break;
|
|
|
|
/* Checkbox */
|
|
case 'checkbox':
|
|
echo '
|
|
<div class="form-group">
|
|
<label>'.$v['name:'].' '.$v['req'].'</label>';
|
|
|
|
$cls = in_array($k,$_SESSION['iserror']) ? ' class="isError" ' : '';
|
|
|
|
$index = 0;
|
|
foreach ($v['value']['checkbox_options'] as $option)
|
|
{
|
|
if (in_array($option,$k_value))
|
|
{
|
|
$checked = 'checked';
|
|
}
|
|
else
|
|
{
|
|
$checked = '';
|
|
}
|
|
|
|
echo '
|
|
<div class="checkbox-custom">
|
|
<input type="checkbox" id="edit_'.$k.$index.'" name="'.$k.'[]" value="'.$option.'" '.$checked.' '.$cls.'>
|
|
<label for="edit_'.$k.$index.'"> '.$option.'</label>
|
|
</div>';
|
|
$index++;
|
|
}
|
|
|
|
echo '</div>';
|
|
break;
|
|
|
|
/* Large text box */
|
|
case 'textarea':
|
|
$cls = in_array($k,$_SESSION['iserror']) ? ' isError" ' : '';
|
|
$k_value = hesk_msgToPlain($k_value,0,0);
|
|
|
|
echo '
|
|
<div class="form-group">
|
|
<label>'.$v['name:'].' '.$v['req'].'</label>
|
|
<textarea name="'.$k.'" class="form-control'.$cls.'" style="height: inherit" rows="'.intval($v['value']['rows']).'" cols="'.intval($v['value']['cols']).'" >'.$k_value.'</textarea>
|
|
</div>';
|
|
break;
|
|
|
|
// Date
|
|
case 'date':
|
|
$k_value = hesk_custom_date_display_format($k_value, 'm/d/Y');
|
|
|
|
echo '
|
|
<section class="param calendar">
|
|
<label>'.$v['name:'].' '.$v['req'].'</label>
|
|
<div class="calendar--button">
|
|
<button type="button">
|
|
<svg class="icon icon-calendar">
|
|
<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-calendar"></use>
|
|
</svg>
|
|
</button>
|
|
<input name="'. $k .'"
|
|
value="'. $k_value .'"
|
|
type="text" class="datepicker">
|
|
</div>
|
|
<div class="calendar--value" '. ($k_value ? 'style="display: block"' : '') . '>
|
|
<span>'. $k_value .'</span>
|
|
<i class="close">
|
|
<svg class="icon icon-close">
|
|
<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-close"></use>
|
|
</svg>
|
|
</i>
|
|
</div>
|
|
</section>';
|
|
break;
|
|
|
|
// Email
|
|
case 'email':
|
|
$cls = in_array($k,$_SESSION['iserror']) ? 'isError' : '';
|
|
|
|
$suggest = $hesk_settings['detect_typos'] ? 'onblur="Javascript:hesk_suggestEmail(\''.$k.'\', \''.$k.'_suggestions\', 0, 1'.($v['value']['multiple'] ? ',1' : '').')"' : '';
|
|
|
|
echo '
|
|
<div class="form-group">
|
|
<label>'.$v['name:'].' '.$v['req'].'</label>
|
|
<input class="form-control '.$cls.'" type="'.($v['value']['multiple'] ? 'text' : 'email').'" name="'.$k.'" id="'.$k.'" value="'.$k_value.'" size="40" '.$suggest.'>
|
|
</div>
|
|
<div id="'.$k.'_suggestions"></div>';
|
|
break;
|
|
|
|
// Hidden
|
|
// Handle as text fields for staff
|
|
|
|
/* Default text input */
|
|
default:
|
|
$k_value = hesk_msgToPlain($k_value,0,0);
|
|
|
|
$cls = in_array($k,$_SESSION['iserror']) ? 'isError' : '';
|
|
|
|
echo '
|
|
<div class="form-group">
|
|
<label>'.$v['name:'].' '.$v['req'].'</label>
|
|
<input class="form-control '.$cls.'" type="text" name="'.$k.'" size="40" maxlength="'.intval($v['value']['max_length']).'" value="'.$k_value.'">
|
|
</div>';
|
|
}
|
|
}
|
|
}
|
|
?>
|
|
<?php
|
|
}
|
|
?>
|
|
<div class="form-group">
|
|
<label for="edit_message"><?php echo $hesklang['message']; ?>:</label>
|
|
<textarea style="height: inherit" class="form-control" id="edit_message" name="message" rows="12" cols="60"><?php echo $hesk_settings['staff_ticket_formatting'] == 2 ? hesk_htmlspecialchars($ticket['message_html']) : $ticket['message']; ?></textarea>
|
|
</div>
|
|
|
|
<?php
|
|
if ($hesk_settings['staff_ticket_formatting'] == 2) {
|
|
hesk_tinymce_init('#edit_message');
|
|
}
|
|
|
|
if (!$is_reply)
|
|
{
|
|
foreach ($hesk_settings['custom_fields'] as $k=>$v) {
|
|
if ($v['use'] && $v['place'] && hesk_is_custom_field_in_category($k, $ticket['category']) ) {
|
|
$k_value = $ticket[$k];
|
|
|
|
if ($v['type'] == 'checkbox') {
|
|
$k_value = explode('<br />',$k_value);
|
|
}
|
|
|
|
$v['req'] = $v['req']==2 ? '<span class="important">*</span>' : '';
|
|
|
|
switch ($v['type']) {
|
|
/* Radio box */
|
|
case 'radio':
|
|
echo '
|
|
<div class="form-group">
|
|
<label>'.$v['name:'].' '.$v['req'].'</label>
|
|
<div class="radio-list">';
|
|
|
|
$cls = in_array($k,$_SESSION['iserror']) ? ' class="isError" ' : '';
|
|
|
|
$index = 0;
|
|
foreach ($v['value']['radio_options'] as $option)
|
|
{
|
|
if (strlen($k_value) == 0)
|
|
{
|
|
$k_value = $option;
|
|
$checked = empty($v['value']['no_default']) ? 'checked' : '';
|
|
}
|
|
elseif ($k_value == $option)
|
|
{
|
|
$k_value = $option;
|
|
$checked = 'checked';
|
|
}
|
|
else
|
|
{
|
|
$checked = '';
|
|
}
|
|
|
|
echo '
|
|
<div class="radio-custom" style="margin-bottom: 5px">
|
|
<input type="radio" id="edit_'.$k.$index.'" name="'.$k.'" value="'.$option.'" '.$checked.' '.$cls.'>
|
|
<label for="edit_'.$k.$index.'">'.$option.'</label>
|
|
</div>';
|
|
$index++;
|
|
}
|
|
echo '</div>
|
|
</div>';
|
|
break;
|
|
|
|
/* Select drop-down box */
|
|
case 'select':
|
|
|
|
$cls = in_array($k,$_SESSION['iserror']) ? ' class="isError" ' : '';
|
|
|
|
echo '
|
|
<div class="form-group">
|
|
<label for="edit_">'.$v['name:'].' '.$v['req'].'</label>
|
|
<select name="'.$k.'" id="'.$k.'" '.$cls.'>';
|
|
// Show "Click to select"?
|
|
if ( ! empty($v['value']['show_select']))
|
|
{
|
|
echo '<option value="">'.$hesklang['select'].'</option>';
|
|
}
|
|
|
|
foreach ($v['value']['select_options'] as $option)
|
|
{
|
|
if ($k_value == $option)
|
|
{
|
|
$k_value = $option;
|
|
$selected = 'selected';
|
|
}
|
|
else
|
|
{
|
|
$selected = '';
|
|
}
|
|
|
|
echo '<option '.$selected.'>'.$option.'</option>';
|
|
}
|
|
echo '</select>
|
|
</div>
|
|
<script>
|
|
$(\'#'.$k.'\').selectize();
|
|
</script>
|
|
';
|
|
break;
|
|
|
|
/* Checkbox */
|
|
case 'checkbox':
|
|
echo '
|
|
<div class="form-group">
|
|
<label>'.$v['name:'].' '.$v['req'].'</label>';
|
|
|
|
$cls = in_array($k,$_SESSION['iserror']) ? ' class="isError" ' : '';
|
|
|
|
$index = 0;
|
|
foreach ($v['value']['checkbox_options'] as $option)
|
|
{
|
|
if (in_array($option,$k_value))
|
|
{
|
|
$checked = 'checked';
|
|
}
|
|
else
|
|
{
|
|
$checked = '';
|
|
}
|
|
|
|
echo '
|
|
<div class="checkbox-custom">
|
|
<input type="checkbox" id="edit_'.$k.$index.'" name="'.$k.'[]" value="'.$option.'" '.$checked.' '.$cls.'>
|
|
<label for="edit_'.$k.$index.'"> '.$option.'</label>
|
|
</div>';
|
|
$index++;
|
|
}
|
|
|
|
echo '</div>';
|
|
break;
|
|
|
|
/* Large text box */
|
|
case 'textarea':
|
|
$cls = in_array($k,$_SESSION['iserror']) ? ' isError" ' : '';
|
|
$k_value = hesk_msgToPlain($k_value,0,0);
|
|
|
|
echo '
|
|
<div class="form-group">
|
|
<label>'.$v['name:'].' '.$v['req'].'</label>
|
|
<textarea name="'.$k.'" class="form-control'.$cls.'" style="height: inherit" rows="'.intval($v['value']['rows']).'" cols="'.intval($v['value']['cols']).'" >'.$k_value.'</textarea>
|
|
</div>';
|
|
break;
|
|
|
|
// Date
|
|
case 'date':
|
|
$k_value = hesk_custom_date_display_format($k_value, 'm/d/Y');
|
|
|
|
echo '
|
|
<section class="param calendar">
|
|
<label>'.$v['name:'].' '.$v['req'].'</label>
|
|
<div class="calendar--button">
|
|
<button type="button">
|
|
<svg class="icon icon-calendar">
|
|
<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-calendar"></use>
|
|
</svg>
|
|
</button>
|
|
<input name="'. $k .'"
|
|
value="'. $k_value .'"
|
|
type="text" class="datepicker">
|
|
</div>
|
|
<div class="calendar--value" '. ($k_value ? 'style="display: block"' : '') . '>
|
|
<span>'. $k_value .'</span>
|
|
<i class="close">
|
|
<svg class="icon icon-close">
|
|
<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-close"></use>
|
|
</svg>
|
|
</i>
|
|
</div>
|
|
</section>';
|
|
break;
|
|
|
|
// Email
|
|
case 'email':
|
|
$cls = in_array($k,$_SESSION['iserror']) ? 'isError' : '';
|
|
|
|
$suggest = $hesk_settings['detect_typos'] ? 'onblur="Javascript:hesk_suggestEmail(\''.$k.'\', \''.$k.'_suggestions\', 0, 1'.($v['value']['multiple'] ? ',1' : '').')"' : '';
|
|
|
|
echo '
|
|
<div class="form-group">
|
|
<label>'.$v['name:'].' '.$v['req'].'</label>
|
|
<input class="form-control '.$cls.'" type="'.($v['value']['multiple'] ? 'text' : 'email').'" name="'.$k.'" id="'.$k.'" value="'.$k_value.'" size="40" '.$suggest.'>
|
|
</div>
|
|
<div id="'.$k.'_suggestions"></div>';
|
|
break;
|
|
|
|
// Hidden
|
|
// Handle as text fields for staff
|
|
|
|
/* Default text input */
|
|
default:
|
|
$k_value = hesk_msgToPlain($k_value,0,0);
|
|
|
|
$cls = in_array($k,$_SESSION['iserror']) ? 'isError' : '';
|
|
|
|
echo '
|
|
<div class="form-group">
|
|
<label>'.$v['name:'].' '.$v['req'].'</label>
|
|
<input class="form-control '.$cls.'" type="text" name="'.$k.'" size="40" maxlength="'.intval($v['value']['max_length']).'" value="'.$k_value.'">
|
|
</div>';
|
|
}
|
|
}
|
|
}
|
|
} // End if not a reply
|
|
|
|
// attachments
|
|
if ($hesk_settings['attachments']['use'] && $number_of_attachments < $hesk_settings['attachments']['max_number'])
|
|
{
|
|
echo '<div class="form-group">';
|
|
echo '<label>' . $hesklang['attachments'] . ': (<a class="link" href="javascript:" onclick="hesk_window(\'../file_limits.php\',250,500);return false;">' . $hesklang['ful'] . '</a>)</label>';
|
|
for ($i=$number_of_attachments+1;$i<=$hesk_settings['attachments']['max_number'];$i++)
|
|
{
|
|
echo '<input type="file" name="attachment['.$i.']" size="50" /><br />';
|
|
}
|
|
echo '</div>';
|
|
}
|
|
?>
|
|
<input type="hidden" name="save" value="1">
|
|
<input type="hidden" name="track" value="<?php echo $trackingID; ?>">
|
|
<input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
|
|
<?php
|
|
if ($is_reply)
|
|
{
|
|
?>
|
|
<input type="hidden" name="reply" value="<?php echo $tmpvar['id']; ?>" />
|
|
<?php
|
|
}
|
|
?>
|
|
<button type="submit" class="btn btn-full" style="display: inline-flex; height: 48px">
|
|
<?php echo $hesklang['save_changes']; ?>
|
|
</button>
|
|
<a href="javascript:history.go(-1)" class="btn btn--blue-border"><?php echo $hesklang['back']; ?></a>
|
|
</form>
|
|
</div>
|
|
</div>
|
|
|
|
<p style="text-align:center"></p>
|
|
|
|
<p> </p>
|
|
|
|
<?php
|
|
require_once(HESK_PATH . 'inc/footer.inc.php');
|
|
exit();
|
|
|
|
|
|
function hesk_countAttachments($attachments_string)
|
|
{
|
|
if ( ! strlen($attachments_string) || strpos($attachments_string, ',') === false)
|
|
{
|
|
return 0;
|
|
}
|
|
|
|
$att = explode(',', substr($attachments_string, 0, -1));
|
|
|
|
return count($att);
|
|
|
|
} // END hesk_countAttachments()
|