$value): ?>

:
(: )
:
'.$hesklang['open_action'].'' : ''; } elseif ($hesk_settings['custclose']) { $status_action = ' '.$hesklang['close_action'].''; } else { $status_action = ''; } ?>
:
:
:
:
:
:
'critical', 1 => 'high', 2 => 'medium', 3 => 'low' ); $priorityValue = $priorities[$ticket['priority']]; ?>
: