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Hesk v3.2.0

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This commit is contained in:
Luke Tainton
2021-03-06 16:23:18 +00:00
parent a5296eea55
commit ac0640212a
222 changed files with 16911 additions and 1089 deletions
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104
hesk/install/update.php
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@@ -1201,14 +1201,66 @@ function hesk_iUpdateTables()
// 3.1.1 no changes
// 3.1.2 no changes
// Updating 2.8.3 through 3.1.1 to 3.2.0
if ($update_all_next || $hesk_settings['update_from'] == '2.8.3') {
// Modify tickets table with due date-related fields only if it doesn't exist (MfH users will already have these columns)
$existing_column_rs = hesk_dbQuery("SELECT 1 FROM INFORMATION_SCHEMA.COLUMNS
WHERE table_name = '".hesk_dbEscape($hesk_settings['db_pfix'])."tickets'
AND table_schema = '".hesk_dbEscape($hesk_settings['db_name'])."'
AND column_name = 'due_date'");
if (hesk_dbNumRows($existing_column_rs) === 0) {
hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ADD COLUMN `message_html` mediumtext DEFAULT NULL AFTER `message`, ADD COLUMN `due_date` timestamp NULL DEFAULT NULL, ADD COLUMN `overdue_email_sent` tinyint(1) DEFAULT '0'");
hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ADD COLUMN `notify_overdue_unassigned` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1' AFTER `notify_note`");
hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ADD COLUMN `notify_overdue_my` enum('0','1') COLLATE utf8_unicode_ci NOT NULL DEFAULT '1' AFTER `notify_overdue_unassigned`");
} else {
hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ADD COLUMN `message_html` mediumtext DEFAULT NULL AFTER `message`");
}
hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `message_html` = `message`, `lastchange`=`lastchange`");
hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` CHANGE `name` `name` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '', ADD COLUMN `message_html` mediumtext DEFAULT NULL AFTER `message`");
hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` SET `message_html` = `message`");
hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."reply_drafts` ADD COLUMN `message_html` mediumtext COLLATE utf8_unicode_ci NULL AFTER `message`");
hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."reply_drafts` SET `message_html` = `message`");
hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."std_replies` ADD COLUMN `message_html` mediumtext COLLATE utf8_unicode_ci NULL AFTER `message`");
hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."std_replies` SET `message_html` = `message`");
hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."ticket_templates` ADD COLUMN `message_html` mediumtext COLLATE utf8_unicode_ci NULL AFTER `message`");
hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."ticket_templates` SET `message_html` = `message`");
hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."users` CHANGE `name` `name` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT ''");
hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` CHANGE `name` `name` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT ''");
// -> Log of overdue tickets
hesk_dbQuery("
CREATE TABLE IF NOT EXISTS `".hesk_dbEscape($hesk_settings['db_pfix'])."log_overdue` (
`id` int(10) UNSIGNED NOT NULL AUTO_INCREMENT,
`dt` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
`ticket` mediumint(8) UNSIGNED NOT NULL,
`category` smallint(5) UNSIGNED NOT NULL,
`priority` enum('0','1','2','3') NOT NULL,
`status` tinyint(3) UNSIGNED NOT NULL,
`owner` smallint(5) UNSIGNED NOT NULL DEFAULT '0',
`due_date` timestamp NOT NULL DEFAULT '2000-01-01 00:00:00',
`comments` varchar(255) DEFAULT NULL,
PRIMARY KEY (`id`),
KEY `ticket` (`ticket`),
KEY `category` (`category`),
KEY `priority` (`priority`),
KEY `status` (`status`),
KEY `owner` (`owner`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
");
$update_all_next = 1;
}
// Insert the "HESK updated to latest version" mail for the administrator
if ( file_exists(HESK_PATH.'hesk_license.php') )
{
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` (`id`, `from`, `to`, `subject`, `message`, `dt`, `read`, `deletedby`) VALUES (NULL, 9999, 1, 'HESK updated to version ".HESK_NEW_VERSION."', '".hesk_dbEscape("</p><div style=\"text-align:justify; padding-left: 10px; padding-right: 10px;\">\r\n\r\n<p>&nbsp;<br /><b>Congratulations, your HESK has been successfully updated.</b></p>\r\n\r\n<p><b>Before you go, let me invite you to:</b><br />&nbsp;</p>\r\n\r\n<hr />\r\n#1: help us improve\r\n<hr />\r\n<p>You can suggest what features should be added to HESK by posting them <a href=\"https://hesk.uservoice.com/forums/69851-general\" target=\"_blank\">here</a>.</p>\r\n\r\n&nbsp;\r\n\r\n<hr />\r\n#2: stay updated\r\n<hr />\r\n<p>HESK regularly receives improvements and bug fixes, make sure you know about them!</p>\r\n<ul>\r\n<li>for fast notifications, <a href=\"https://twitter.com/HESKdotCOM\">follow HESK on <b>Twitter</b></a></li>\r\n<li>for email notifications, subscribe to our low-volume zero-spam <a href=\"https://www.hesk.com/newsletter.php\">newsletter</a></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>Best regards,</p>\r\n\r\n<p>Klemen Stirn<br />\r\nAuthor and owner</p>\r\n\r\n</div><p>")."', NOW(), '0', 9999)");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` (`id`, `from`, `to`, `subject`, `message`, `dt`, `read`, `deletedby`) VALUES (NULL, 9999, 1, 'HESK updated to version ".HESK_NEW_VERSION."', '".hesk_dbEscape("</p><div style=\"text-align:justify; padding-left: 10px; padding-right: 10px;\">\r\n\r\n<p>&nbsp;<br /><b>Congratulations, your HESK has been successfully updated.</b></p>\r\n\r\n<p><b>Before you go, let me invite you to:</b><br />&nbsp;</p>\r\n\r\n<hr />\r\n#1: help us improve\r\n<hr />\r\n<p>You can suggest what features should be added to HESK by posting them <a href=\"https://hesk.uservoice.com/forums/69851-general\" target=\"_blank\">here</a>.</p>\r\n\r\n&nbsp;\r\n\r\n<hr />\r\n#2: stay updated\r\n<hr />\r\n<p>HESK regularly receives improvements and bug fixes; make sure you know about them!</p>\r\n<ul>\r\n<li>for fast notifications, <a href=\"https://twitter.com/HESKdotCOM\">follow HESK on <b>Twitter</b></a></li>\r\n<li>for email notifications, subscribe to our low-volume zero-spam <a href=\"https://www.hesk.com/newsletter.php\">newsletter</a></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>Best regards,</p>\r\n\r\n<p>Klemen<br />\r\n<a href=\"https://www.hesk.com/\">https://www.hesk.com</a></p>\r\n\r\n</div><p>")."', NOW(), '0', 9999)");
}
else
{
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` (`id`, `from`, `to`, `subject`, `message`, `dt`, `read`, `deletedby`) VALUES (NULL, 9999, 1, 'HESK updated to version ".HESK_NEW_VERSION."', '".hesk_dbEscape("</p><div style=\"text-align:justify; padding-left: 10px; padding-right: 10px;\">\r\n\r\n<p>&nbsp;<br /><b>Congratulations, your HESK has been successfully updated.</b></p>\r\n\r\n<p><b>Before you go, let me invite you to:</b><br />&nbsp;</p>\r\n\r\n<hr />\r\n#1: help us improve\r\n<hr />\r\n<p>You can suggest what features should be added to HESK by posting them <a href=\"https://hesk.uservoice.com/forums/69851-general\" target=\"_blank\">here</a>.</p>\r\n\r\n&nbsp;\r\n\r\n<hr />\r\n#2: stay updated\r\n<hr />\r\n<p>HESK regularly receives improvements and bug fixes, make sure you know about them!</p>\r\n<ul>\r\n<li>for fast notifications, <a href=\"https://twitter.com/HESKdotCOM\">follow HESK on <b>Twitter</b></a></li>\r\n<li>for email notifications, subscribe to our low-volume zero-spam <a href=\"https://www.hesk.com/newsletter.php\">newsletter</a></li>\r\n</ul>\r\n\r\n&nbsp;\r\n\r\n<hr />\r\n#3: look professional\r\n<hr />\r\n<p>To look more professional and not advertise the tools you use, <a href=\"https://www.hesk.com/buy.php\">remove &quot;Powered by&quot; links</a> from your help desk.</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>Best regards,</p>\r\n\r\n<p>Klemen Stirn<br />\r\nAuthor and owner</p>\r\n\r\n</div><p>")."', NOW(), '0', 9999)");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."mail` (`id`, `from`, `to`, `subject`, `message`, `dt`, `read`, `deletedby`) VALUES (NULL, 9999, 1, 'HESK updated to version ".HESK_NEW_VERSION."', '".hesk_dbEscape("</p><div style=\"text-align:justify; padding-left: 10px; padding-right: 10px;\">\r\n\r\n<p>&nbsp;<br /><b>Congratulations, your HESK has been successfully updated.</b></p>\r\n\r\n<p><b>Before you go, let me invite you to:</b><br />&nbsp;</p>\r\n\r\n<hr />\r\n#1: help us improve\r\n<hr />\r\n<p>You can suggest what features should be added to HESK by posting them <a href=\"https://hesk.uservoice.com/forums/69851-general\" target=\"_blank\">here</a>.</p>\r\n\r\n&nbsp;\r\n\r\n<hr />\r\n#2: stay updated\r\n<hr />\r\n<p>HESK regularly receives improvements and bug fixes; make sure you know about them!</p>\r\n<ul>\r\n<li>for fast notifications, <a href=\"https://twitter.com/HESKdotCOM\">follow HESK on <b>Twitter</b></a></li>\r\n<li>for email notifications, subscribe to our low-volume zero-spam <a href=\"https://www.hesk.com/newsletter.php\">newsletter</a></li>\r\n</ul>\r\n\r\n&nbsp;\r\n\r\n<hr />\r\n#3: look professional\r\n<hr />\r\n<p>To look more professional and not advertise the tools you use, <a href=\"https://www.hesk.com/buy.php\">remove &quot;Powered by&quot; links</a> from your help desk.</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>Best regards,</p>\r\n\r\n<p>Klemen<br />\r\n<a href=\"https://www.hesk.com/\">https://www.hesk.com</a></p>\r\n\r\n</div><p>")."', NOW(), '0', 9999)");
}
return true;
@@ -1311,6 +1363,8 @@ function hesk_defaultSettings()
$hesk_settings['noreply_mail']='noreply@example.com';
$hesk_settings['noreply_name']='Help Desk';
$hesk_settings['site_theme']='hesk3';
$hesk_settings['admin_css']=0;
$hesk_settings['admin_css_url']='https://www.example.com/hesk-style.css';
// --> Language settings
$hesk_settings['can_sel_lang']=0;
@@ -1340,9 +1394,10 @@ function hesk_defaultSettings()
$hesk_settings['print_font_size']=12;
$hesk_settings['autoclose']=0;
$hesk_settings['max_open']=0;
$hesk_settings['due_soon']=7;
$hesk_settings['new_top']=0;
$hesk_settings['reply_top']=0;
$hesk_settings['hide_replies']=-1;
$hesk_settings['hide_replies']=0;
$hesk_settings['limit_width']=800;
// --> Features
@@ -1365,6 +1420,7 @@ function hesk_defaultSettings()
$hesk_settings['select_cat']=0;
$hesk_settings['select_pri']=0;
$hesk_settings['cat_show_select']=15;
$hesk_settings['staff_ticket_formatting']=0;
// --> SPAM Prevention
$hesk_settings['secimg_use']=1;
@@ -1379,10 +1435,13 @@ function hesk_defaultSettings()
// --> Security
$hesk_settings['attempt_limit']=6;
$hesk_settings['attempt_banmin']=60;
$hesk_settings['flood']=3;
$hesk_settings['reset_pass']=1;
$hesk_settings['email_view_ticket']=1;
$hesk_settings['x_frame_opt']=1;
$hesk_settings['samesite']='Lax';
$hesk_settings['force_ssl']=0;
$hesk_settings['url_key']='';
// --> Attachments
$hesk_settings['attachments']=array (
@@ -1445,6 +1504,7 @@ function hesk_defaultSettings()
$hesk_settings['imap_host_name']='mail.example.com';
$hesk_settings['imap_host_port']=993;
$hesk_settings['imap_enc']='ssl';
$hesk_settings['imap_noval_cert']=1;
$hesk_settings['imap_keep']=0;
$hesk_settings['imap_user']='';
$hesk_settings['imap_password']='';
@@ -1504,6 +1564,26 @@ function hesk_iDetectVersion()
{
global $hesk_settings, $hesklang;
// Get a list of tables from the database
$tables = array();
$res = hesk_dbQuery('SHOW TABLES FROM `'.hesk_dbEscape($hesk_settings['db_name']).'`');
while ($row = hesk_dbFetchRow($res))
{
$tables[] = $row[0];
}
// If we don't have four basic tables this is not a valid HESK install
if ( ! in_array($hesk_settings['db_pfix'].'categories', $tables) || ! in_array($hesk_settings['db_pfix'].'replies', $tables) || ! in_array($hesk_settings['db_pfix'].'tickets', $tables) || ! in_array($hesk_settings['db_pfix'].'users', $tables) )
{
hesk_iDatabase(3);
}
// Version 3.2.0 tables installed?
if (in_array($hesk_settings['db_pfix'].'log_overdue', $tables))
{
return '3.2.0';
}
// Version 2.8.3 tables installed?
$res = hesk_dbQuery("SELECT CHARACTER_MAXIMUM_LENGTH FROM INFORMATION_SCHEMA.COLUMNS WHERE table_name = '".hesk_dbEscape($hesk_settings['db_pfix'])."tickets' AND table_schema = '".hesk_dbEscape($hesk_settings['db_name'])."' AND column_name = 'name' LIMIT 0, 1");
$row = hesk_dbFetchRow($res);
@@ -1513,8 +1593,7 @@ function hesk_iDetectVersion()
}
// Version 2.8.2 tables installed?
$res = hesk_dbQuery("SHOW TABLES FROM `".hesk_dbEscape($hesk_settings['db_name'])."` LIKE '".hesk_dbEscape($hesk_settings['db_pfix'])."service_messages'");
if (hesk_dbNumRows($res))
if (in_array($hesk_settings['db_pfix'].'service_messages', $tables))
{
$res = hesk_dbQuery("SHOW COLUMNS FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."service_messages` LIKE 'language'");
if (hesk_dbNumRows($res))
@@ -1530,15 +1609,6 @@ function hesk_iDetectVersion()
return '2.8';
}
// Get a list of tables from the database
$tables = array();
$res = hesk_dbQuery('SHOW TABLES FROM `'.hesk_dbEscape($hesk_settings['db_name']).'`');
while ($row = hesk_dbFetchRow($res))
{
$tables[] = $row[0];
}
// Version 2.7 tables installed?
if (
in_array($hesk_settings['db_pfix'].'custom_fields', $tables) ||
@@ -1618,12 +1688,6 @@ function hesk_iDetectVersion()
// It's a version older than 0.94 or no tables found
else
{
// If we don't have four basic tables this is not a valid HESK install
if ( ! in_array('hesk_categories', $tables) || ! in_array('hesk_replies', $tables) || ! in_array('hesk_tickets', $tables) || ! in_array('hesk_users', $tables) )
{
hesk_iDatabase(3);
}
// Version 0.90 didn't have the notify column in users table
$res = hesk_dbQuery("SELECT * FROM `hesk_users` WHERE `id`=1 LIMIT 1");
$row = hesk_dbFetchAssoc($res);