Hesk v3.2.0

hesk/docs/quick-guide.html

@@ -15,7 +15,7 @@
 <tr>
 <td width="50%" style="text-align:left;vertical-align:top">
  <ul class="nobullets">
- <li>Version: 3.1.2 from 18th August 2020</li>
+ <li>Version: 3.2.0 from 28th February 2021</li>
  <li>Developed by: Klemen Stirn, Mike Koch</li>
  <li><a href="https://www.hesk.com">Help Desk Software HESK</a></li>
  <li><a href="https://www.phpjunkyard.com">Free PHP Scripts</a></li>
@@ -54,9 +54,9 @@
 
 <ul>
 <li><b>Profile</b> - set your name, email, signature, and a new password.</li>
-<li><b>Settings</b> - set website URL, title and get familiar with HESK settings.</li>
+<li><b>Settings</b> - set website URL, title, and get familiar with HESK settings.</li>
 <li><b>Categories</b> - create help desk categories/departments.</li>
-<li><b>Users</b> - create new staff accounts.</li>
+<li><b>Team</b> - create new staff accounts.</li>
 <li><b>Knowledgebase</b> - create knowledgebase (FAQ) categories and articles.</li>
 <li><b>Canned</b> - set reply templates (canned responses).<br />&nbsp;</li>
 </ul>
@@ -71,9 +71,8 @@
 <p><b>Known upgrade issues:</b></p>
 
 <ul>
-<li>HESK language may be reset to English if new text was added.</li>
-<li>Passwords may not work after upgrade from very old versions (<a href="https://www.hesk.com/knowledgebase/?article=22">reset password</a>).</li>
-<li>If you purchased a license you may need to <a href="https://www.hesk.com/license">download a new license</a>.</li>
+<li>HESK language will be reset to English if new text was added.</li>
+<li>When upgrading from very old versions, you might need to <a href="https://www.hesk.com/knowledgebase/?article=22">reset your password</a>.</li>
 </ul>
 
 <p style="font-weight:bold">Upgrade steps:</p>
@@ -93,10 +92,10 @@
 <li><p>Open <b>install</b> directory in your browser (https://www.example.com/helpdesk/install)</p></li>
 <li><p>Click <b>UPDATE HESK</b> and follow instructions to update MySQL tables.</p></li>
 <li><p>Delete the <b>install</b> directory.</p></li>
-<li><p>Open the admin panel (https://www.example.com/helpdesk/admin) and log in with your username. If the password doesn't work anymore try <a href="https://www.hesk.com/knowledgebase/?article=22">resetting it</a>.</p></li>
+<li><p>Open the admin panel (https://www.example.com/helpdesk/admin) and log in with your username. If your password doesn't work anymore, <a href="https://www.hesk.com/knowledgebase/?article=22">reset it</a>.</p></li>
 <li><p>Test HESK to make sure the upgrade was successful and everything works. You may need to modify your Help Desk title and Custom field settings if they are not displaying correctly.</p></li>
 <li>
-<p>If you own a HESK license you might need to <a href="https://www.hesk.com/license">download a new one</a>.</p>
+<p>If you own a HESK license, you might need to <a href="https://www.hesk.com/license">download a new one</a>.</p>
 <p>If not, consider supporting HESK by <a href="https://www.hesk.com/buy.php">purchasing a license</a>.</p></li>
 <li><p>Good luck with using HESK!<br />&nbsp;</p></li>
 </ol>
@@ -104,7 +103,7 @@
 <h2 id="help">&raquo; Help &amp; Support</h2>
 
 <div class="notice" style="font-size:15px">
-<p style="text-align:center">For comprehensive and up-to-date help and troubleshooting guides please visit:<br />
+<p style="text-align:center">For comprehensive and up-to-date help and troubleshooting guides, please visit:<br />
 <a href="https://www.hesk.com/knowledgebase/"><b>HESK Knowledgebase</b></a></p>
 </div>
 
@@ -120,7 +119,7 @@
 
 <p>&nbsp;</p>
 
-<p style="text-align:center">&copy; Copyright <a href="https://www.hesk.com">HESK.COM</a> 2005-2020. All rights reserved.<br />
+<p style="text-align:center">&copy; Copyright <a href="https://www.hesk.com">HESK.COM</a> 2005-2021. All rights reserved.<br />
 &reg; HESK is a registered trademark of Klemen Stirn.</p>
 
 </div>