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🚀 HESK v3.1.2

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Signed-off-by: Luke Tainton <luke@tainton.uk>
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Luke Tainton
2020-08-25 17:24:00 +01:00
parent 77512a09b4
commit 107839166a
171 changed files with 978 additions and 685 deletions
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33
hesk/docs/changelog.html
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@@ -9,13 +9,13 @@
<body>
<div id="wrapper">
<div id="main">
<h1><span class="dest">HESK&trade;</span> PHP Help Desk Software</h1>
<h1><span class="dest">HESK</span><sup>&reg;</sup> PHP Help Desk Software</h1>
<table width="100%">
<tr>
<td width="50%" style="text-align:left;vertical-align:top">
<ul class="nobullets">
<li>Version: 3.1.1 from 3rd May 2020</li>
<li>Version: 3.1.2 from 18th August 2020</li>
<li>Developed by: Klemen Stirn, Mike Koch</li>
<li><a href="https://www.hesk.com">Help Desk Software HESK</a></li>
<li><a href="https://www.phpjunkyard.com">Free PHP Scripts</a></li>
@@ -32,14 +32,28 @@
</tr>
</table>
<div class="notice">
<p><b>Hey, you should probably read this...</b><p>
<p>HESK version 3 features a brand new user interface. While we consider it stable enough for use it is likely that we didn't spot all the errors across various browsers and devices.</p>
<p>We encourage you to report any problems and user-experience suggestions to our <a href="https://developers.phpjunkyard.com">support forum</a>.</p>
</div>
<h2>HESK 3 CHANGELOG</h2>
<p><b>Changes in 3.1.2</b> - 18th August 2020<br />
- the &quot;Submit as&quot; control in staff reply form now supports all statuses<br />
- don't change the &quot;last updated&quot; value of tickets when deleting a custom field<br />
- prevent a corrupted hesk_kb_categories table causing an infinite loop<br />
- show ticket subject and notes at the top with &quot;Newest reply at top&quot; setting selected<br />
- when submitting a ticket from the admin panel Hesk will now pre-select default category priority<br />
- implemented SameSite cookie attribute support<br />
- fix: the top &quot;Re-send email notification&quot; should send new ticket notification, not new reply<br />
- fix: language string with a single quote breaks calendar translation<br />
- fix: use quoting mechanism for special interpretation characters in mail from header<br />
- fix: on Profile page cannot select &quot;Show the ticket I just replied to&quot;<br />
- fix: contact details hidden in languages with a long title translation<br />
- fix: cannot select a language for service messages<br />
- fix: parsing of a non-utf8 email fails if Iconv functions are not available<br />
- fix: only list users whom the ticket can be assigned to when submitting a new ticket<br />
- updated third party libraries to the latest version<br />
- minor styling and usability changes<br />
</p>
<p><b>Changes in 3.1.1</b> - 3rd May 2020<br />
- knowledgebase now shows full category structure in breadcrumbs<br />
- added custom favicon for better display on different devices<br />
@@ -721,7 +735,8 @@
<p>&nbsp;</p>
<p style="text-align:center">&copy; Copyright <a href="https://www.hesk.com">HESK.COM</a> 2005-2020. All rights reserved.</p>
<p style="text-align:center">&copy; Copyright <a href="https://www.hesk.com">HESK.COM</a> 2005-2020. All rights reserved.<br />
&reg; HESK is a registered trademark of Klemen Stirn.</p>
</div>
</div>

13
hesk/docs/index.html
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@@ -9,13 +9,13 @@
<body>
<div id="wrapper">
<div id="main">
<h1><span class="dest">HESK&trade;</span> PHP Help Desk Software</h1>
<h1><span class="dest">HESK</span><sup>&reg;</sup> PHP Help Desk Software</h1>
<table width="100%">
<tr>
<td width="50%" style="text-align:left;vertical-align:top">
<ul class="nobullets">
<li>Version: 3.1.1 from 3rd May 2020</li>
<li>Version: 3.1.2 from 18th August 2020</li>
<li>Developed by: Klemen Stirn, Mike Koch</li>
<li><a href="https://www.hesk.com">Help Desk Software HESK</a></li>
<li><a href="https://www.phpjunkyard.com">Free PHP Scripts</a></li>
@@ -32,12 +32,6 @@
</tr>
</table>
<div class="notice">
<p><b>Hey, you should probably read this...</b><p>
<p>HESK version 3 features a brand new user interface. While we consider it stable enough for use it is likely that we didn't spot all the errors across various browsers and devices.</p>
<p>We encourage you to report any problems and user-experience suggestions to our <a href="https://developers.phpjunkyard.com">support forum</a>.</p>
</div>
<h2 class="title" style="padding-left:20px;">Thank you for downloading HESK!</h2>
<span style="padding-left:20px;">Select one of the two HESK guides based on your experience level:<br />&nbsp;</span>
@@ -77,7 +71,8 @@
<p>&nbsp;</p>
<p style="text-align:center">&copy; Copyright <a href="https://www.hesk.com">HESK.COM</a> 2005-2020. All rights reserved.</p>
<p style="text-align:center">&copy; Copyright <a href="https://www.hesk.com">HESK.COM</a> 2005-2020. All rights reserved.<br />
&reg; HESK is a registered trademark of Klemen Stirn.</p>
</div>
</div>

13
hesk/docs/quick-guide.html
View File

@@ -9,13 +9,13 @@
<body>
<div id="wrapper">
<div id="main">
<h1><span class="dest">HESK&trade;</span> PHP Help Desk Software</h1>
<h1><span class="dest">HESK</span><sup>&reg;</sup> PHP Help Desk Software</h1>
<table width="100%">
<tr>
<td width="50%" style="text-align:left;vertical-align:top">
<ul class="nobullets">
<li>Version: 3.1.1 from 3rd May 2020</li>
<li>Version: 3.1.2 from 18th August 2020</li>
<li>Developed by: Klemen Stirn, Mike Koch</li>
<li><a href="https://www.hesk.com">Help Desk Software HESK</a></li>
<li><a href="https://www.phpjunkyard.com">Free PHP Scripts</a></li>
@@ -32,12 +32,6 @@
</tr>
</table>
<div class="notice">
<p><b>Hey, you should probably read this...</b><p>
<p>HESK version 3 features a brand new user interface. While we consider it stable enough for use it is likely that we didn't spot all the errors across various browsers and devices.</p>
<p>We encourage you to report any problems and user-experience suggestions to our <a href="https://developers.phpjunkyard.com">support forum</a>.</p>
</div>
<h2>HESK QUICK START GUIDE</h2>
<ul class="nobullets">
@@ -126,7 +120,8 @@
<p>&nbsp;</p>
<p style="text-align:center">&copy; Copyright <a href="https://www.hesk.com">HESK.COM</a> 2005-2020. All rights reserved.</p>
<p style="text-align:center">&copy; Copyright <a href="https://www.hesk.com">HESK.COM</a> 2005-2020. All rights reserved.<br />
&reg; HESK is a registered trademark of Klemen Stirn.</p>
</div>
</div>

13
hesk/docs/step-by-step-guide.html
View File

@@ -9,13 +9,13 @@
<body>
<div id="wrapper">
<div id="main">
<h1><span class="dest">HESK&trade;</span> PHP Help Desk Software</h1>
<h1><span class="dest">HESK</span><sup>&reg;</sup> PHP Help Desk Software</h1>
<table width="100%">
<tr>
<td width="50%" style="text-align:left;vertical-align:top">
<ul class="nobullets">
<li>Version: 3.1.1 from 3rd May 2020</li>
<li>Version: 3.1.2 from 18th August 2020</li>
<li>Developed by: Klemen Stirn, Mike Koch</li>
<li><a href="https://www.hesk.com">Help Desk Software HESK</a></li>
<li><a href="https://www.phpjunkyard.com">Free PHP Scripts</a></li>
@@ -32,12 +32,6 @@
</tr>
</table>
<div class="notice">
<p><b>Hey, you should probably read this...</b><p>
<p>HESK version 3 features a brand new user interface. While we consider it stable enough for use it is likely that we didn't spot all the errors across various browsers and devices.</p>
<p>We encourage you to report any problems and user-experience suggestions to our <a href="https://developers.phpjunkyard.com">support forum</a>.</p>
</div>
<h2>HESK STEP BY STEP GUIDE</h2>
<ul class="nobullets">
@@ -225,7 +219,8 @@ https://www.example.com/helpdesk/install</p>
<p>&nbsp;</p>
<p style="text-align:center">&copy; Copyright <a href="https://www.hesk.com">HESK.COM</a> 2005-2020. All rights reserved.</p>
<p style="text-align:center">&copy; Copyright <a href="https://www.hesk.com">HESK.COM</a> 2005-2020. All rights reserved.<br />
&reg; HESK is a registered trademark of Klemen Stirn.</p>
</div>
</div>